questions

[analog coral]

I tried reported him, but pubg did NOTHING

[potent oak]

Hello i have this bug 2 days in row i restart game everytime when it show bug.
Do u know maybe what is problem?

@celest shadow

[tired aurora]

Hello, my account got ba’nned because of switching from ipad to mobile, could i back it again?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please report teamers through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tired aurora.

[celest shadow]

Please try reinstalling PUBG MOBILE from the Google Play Store or AppStore.

[mild ember]

I cant see my premium crate

[mystic sparrow]

do pubgm sstill receive suggestions from players

[celest shadow]

Yes! You can submit your suggestions for PUBG MOBILE in #old.

[mystic sparrow]

cool

[celest shadow]

Please check your Shop, it should be in a Lucky Spin.

Can you please provide us with a video recording of this issue?

[mild ember]

Why in the spin for me?@celest shadow

[celest shadow]

For certain regions, it will be in a Lucky Spin. Feel free to provide your feedback in #old.

[mild ember]

Total discrimination i dont have uc to spin

[celest shadow]

You may use #old to share your feedback regarding this.

[sharp ledge]

My region is in Turkey and I got premium crates in spin

[steep silo]

Sir my region is not changing to Pakistan

[celest shadow]

This is intentional for certain regions. Feel free to provide your feedback regarding this in #old.

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further instructions.

[mild ember]

Why is my msg deleted

[sharp ledge]

Can I contact customer service regarding Premium crates ?

[celest shadow]

Please use #old, @mild ember.

[potent oak]

Thanks

[harsh berry]

Why new premium crate not showing in turkey and isreal region why

[celest shadow]

Please check your Shop. For certain regions, it will be in a Lucky Spin.

[harsh berry]

How long will premium create come with out spin?

[celest shadow]

What do you mean?

[harsh berry]

I mean, when will the create come to Turkey?

[celest shadow]

No information about this.

[harsh berry]

I need this

Will come or not

[celest shadow]

For regions that has this as a Lucky Spin, no.

[harsh berry]

Create Will come or not

Why has this been done?

[celest shadow]

Feel free to provide your feedback regarding this in #old, @harsh berry.

[harsh berry]

Okkk bro thanks

[brazen harness]

How can I change my region

[celest shadow]

You can change your country or region under basic settings, select Account at the bottom-right.

[sleek night]

Hi,I can’t transfer my account to BGMI

IOS device

Account link-FB &twitter

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @sleek night.

[brazen harness]

I tried but it shows perimeter error . I am trying to change the region fr last 2 months . I try more than 50 times in last 3 months . Most of the time I don't receive the message . If sometimes I received message it shows parameter error . So what to do now .

[storm flume]

Please contact the customer service for further assistance, @brazen harness. Refer to subpoint 5.4 in #faq for further information.

[sleek night]

@storm flume you can’t help me BGMI service is not available

[brazen harness]

I tried many times as the coustmer service says but still unable to change my region

[pallid briar]

No, we only provide community support for the global English version of PUBG MOBILE.

[pallid briar]

Feel free to report the issue in #old following the instructions that are pinned to that channel. We are unable to assist you in this regard.

[loud parcel]

Hi, I want to change region in my pubg mobile. But not receiving code on my cell. Please help

[cyan citrus]

Please contact customer support in-game or report the issue through #old in compliance with channel's pinned instructions, @loud parcel.

[fair orbit]

help, my airdrop pick up is cleared and changed to another area

[rose eagle]

@cyan citrus how can i remove link 3 email bro!
Someone using my email

[cyan citrus]

Please contact customer support in-game for further assistance, @rose eagle.

[rose eagle]

What should i msg there ?

[night cloak]

I need a help the game is using my phone mic instead of headphone mic ?? Please help i am a eports player and igl of the team so please fix it or help me mods please try to understand.

[cyan citrus]

You can start by describing your issue and select relevant options available to connect to a customer service representative.

[fair orbit]

Mod pls help.My airdrop picks are cleared and changed to other regions

[rose eagle]

Ok thanks

[night cloak]

@cyan citrus Can you please help me out with this issue?

Ignored 😩 😫

[cyan citrus]

Please mention your device, @night cloak.

[cyan citrus]

Please add more details about the issue you're facing.

[cyan citrus]

My pleasure!

[rose eagle]

@cyan citrus which one I choose to unlink link 3 bro ?

[night cloak]

Poco X3 Pro

[cyan citrus]

You can use this as reference.

[cyan citrus]

Also, please mention the earphone you're using if possible.

[night cloak]

Cosmic Byte Gs410

[cyan citrus]

May I ask if you're using Bluetooth, @night cloak?

[night cloak]

Wired.

[median mural]

Hi there, I am from Australia , every time i play classic match i get in Indonesia why? This is so annoying. I have tried by different matching language as well still same in Indonesia lobby

[cyan citrus]

Got it! You may try to disable the Bluetooth option if it is enabled in your device, @night cloak. You can also try to go to your device settings > Additional settings > Accessibility > Hearing. Disable Mono Audio option. If it is already disabled, enable and disable it again. Restart your device and see if it will make any difference. If the issue still persists, it is possible that the game will prefer device Microphone over your headset to avoid latency issues.

[night cloak]

I will try. Thank you for the support, @cyan citrus.

[cyan citrus]

My pleasure, @night cloak!

[knotty stag]

NOT WORKING @cyan citrus

[pallid briar]

Could you please check when the next week starts from the schedule interface? Make sure to take a screenshot and send it.

[fallow root]

hey, i’m trying to log into my pubg account via twitter and i keep getting met with this screen. i have checked and my password is correct. i have no other profiles / social medias logged in on my account, either. firstly, what is this; how can i fix it?

[cyan citrus]

Hello! For how long have you been facing this issue, @fallow root?

[fallow root]

thanks for the quick response! just now, when i tried to login. i logged out a few hours ago, and tried to back in around 5 minutes ago.

[cyan citrus]

Got it! Please try to follow my steps, @fallow root. Open the Twitter login in-game, do not enter your login credentials. Instead, scroll down a little and you will see an option ''Accounts and sessions''. Tap on that option and try to login from there. Login the account and restart the game and see if it will make any difference.

[fallow root]

this worked! thank you

[cyan citrus]

My pleasure, @fallow root!

[viscid apex]

@cyan citrus bro

If i will change my region then i will get the premium create?

@celest shadow

[cyan citrus]

No information in this regard, @viscid apex. I would suggest you to stay in your region.

[viscid apex]

Turkey

I live in Bangladesh

@cyan citrus

@cyan citrus can u change my region?

[cyan citrus]

I cannot. You can change your region through in-game settings > Basic > Account, @viscid apex.

[viscid apex]

I try many times but every time fail

Results parameter eror-1

@cyan citrus

What is the solution?

[cyan citrus]

Please contact customer support in-game or report the issue through #old and include the following details, @viscid apex.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Screenshot/Video Recording.

[onyx plover]

Why I can't buy it ? what a error ?

[cyan citrus]

The group you're trying to join seems to full already, @onyx plover.

Please use #activities for such in-game activities, @night cloak.

[umbral tiger]

if someone use hac and i had played with him what will happend to me?

[jolly bridge]

I need help. When I'm in a match my game lags to much and to top it all off I get kicked out the game as in I get kicked to my homescreen

[cyan citrus]

If you have been intentionally teaming up with cheaters, your account will be suspended and tier ranking will be reset. Duration of suspension will depend on severity of the violation. Multiple violations may result in permanent suspension of your account.

[cyan citrus]

Please mention your device and country.

[jolly bridge]

Samsung s9 plus. I live in south Africa

[umbral tiger]

but why people play with hac and ba**!n 1 weak

[cyan citrus]

Please try to do a Routine Repair of the game and clear game cache. Restart your device and see if it will make any difference. Also, make sure that you have enough internal storage left in your device.

[jolly bridge]

Thanks

[cyan citrus]

The penalty for repeated group w/ cheaters behaviors depend on the circumstances. In general, the penalty will increase with the number of violations, as well as for severe violations.

[cyan citrus]

My pleasure!

[umbral tiger]

u mean first time 1 weak?

[cyan citrus]

It depends on the severity of the violation, @umbral tiger. We don't have much public information regarding account suspensions.

[umbral tiger]

okey thanks for ur time bro

[umbral tiger]

1 last question

if someone send to me uc by id from website and he Made a recovery for his moeny Is there any harm on my account? @cyan citrus

[random kraken]

My Account Has Been banned For A Month Without Any Reason

[green mantle]

So my Twitter got hacked. And i have fb number and gmail can i remove Twitter??

Help

I have all acces from fb phn and email but hacker keeps on loggin from twitter acc

[pallid briar]

Please contact the customer service in-game to unlink any unauthorized social media accounts, @green mantle.

[green mantle]

They dnt respond

[cyan citrus]

Force refunds or fraud refunds will result in an account suspension or your ability to participate or join matches will be removed.

[pallid briar]

Please refer to subpoint 5.5 in #faq, @green mantle. We are unable to assist you with account related issues.

[umbral tiger]

lol but this with id

[heavy vortex]

Vending machines still there in miramar?

[rose tapir]

What can I do if my Fb was hacked and someone is using it to enter my Pubg account?

[cyan citrus]

Do you have any other social media account linked to the game, @rose tapir?

[rose tapir]

I only had fb and my email linked. They linked a Twitter

[cyan citrus]

Please contact customer support in-game to remove the unauthorized access from your account, @rose tapir. If your Facebook account is also compromised, you may contact Facebook customer service through the following link.

https://www.facebook.com/help.

[rose tapir]

Ok ty

[cyan citrus]

My pleasure, @rose tapir!

[summer condor]

<@&481161015728406538> AOA
I need your help
I am playing Pubg from season 4
whenever i have to face any problem of electricity and my pc shuts down
when I turn On my Pc again I have to download each and everything again and again
I totally uninstalled gameloop and its files and reinstall it
same issue.

KIndly help

Thank you

<@&639889499718942720> Help

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @summer condor .

https://gameloop.com/.

Also, please do not mention the moderator role unless it's an emergency related to this Discord server.

[rain magnet]

Good afternoon, I went from my tablet and I was immediately banned, indicate the reason, I have been playing since the first season, when it was still possible to install 8x on akm, I invested a lot of money in my account and I was just banned when I entered the game, although I had no third-party programs did not install, because I play from the Huawei mate 11 tablet

My id

548479088

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rain magnet.

[heavy vortex]

.

[surreal geode]

Why can't I gain investigator access? I'm ace and got many players banned

[surreal geode]

I don't think so, never see then when doing Miramar scrims

[elfin pond]

i come from Thailand ,i want to have friends

[heavy vortex]

Alright, thanks.

[digital pulsar]

I NEED DISCORD PUBG MOBILE ARABIC

HELP

v

I NEED DISCORD PUBG MOBILE ARABIC

[cyan citrus]

We don't have exact tier or level requirements to become an investigator. Players with good accuracy of reports, higher seasonal rankings and higher account level might be eligible to become an investigator. You may refer to following links for further information regarding Video Review Station.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/351-how-to-become-a-qualified-investigator-video-reviewer

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/353-judgement-and-review-weight-rules

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/350-what-is-the-ban-pan-video-review-and-how-do-i-start-reviewing.

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for regional communities.

[celest shadow]

Feel free to use our discussion channels: #pubg-mobile or #chat to introduce yourself and have conversations.

If you are looking for players to team up and play with, you may use #activities to find players.

[tall breach]

Any Mod available ?

[cyan citrus]

How can we help you, @tall breach?

[tall breach]

My email has been compromised

I want to change the email linked to my PUBG Mobile account

[cyan citrus]

Please contact customer support in-game for further assistance, @tall breach.

[tall breach]

I used in game support and they asked me for some information

But there is no option available for attachments.

[cyan citrus]

You may need to send another message and see if the option is available, @tall breach.

[tall breach]

How can I end the previous conversation

[cyan citrus]

You can send the message in the same conversation, @tall breach.

[ripe drift]

I want to change my country region but did not recieve verification code. I need help to change my country region in pubg mobile

User Id:5250209093
Device: Vivo S1
Country: Pakistan

Kindly show give response

Give some response*

[pallid briar]

Please contact the customer service in-game for further assistance, @ripe drift.

[ripe drift]

I did this several times but nothing happen

Many pakistanis are facing the same problem.we are missing many events

[pallid briar]

Feel free to report the issue in #old following the instructions that are pinned to that channel.

[latent onyx]

My account has been hacked,
how do I unlink?

ID:5581874004

[ripe drift]

I reported in #old but it also doesn't work

[storm flume]

Please contact the customer service for further assistance, @latent onyx. Refer to subpoint 5.4 in #faq for further information.

[ripe drift]

Show me some way to chamge the region. I dont recieve any verification code

Why are you ignoring me? Kindly Just solve my problem

[cyan citrus]

We are unable to help you with account related issues through the community, @ripe drift. You may need to wait until a fix has been deployed.

[ripe drift]

Okay. Thanks for the reply

[cyan citrus]

My pleasure, @ripe drift. Please do come back again, should you require assistance regarding something else.

[fiery oxide]

Hello pubg mobile support team I got a banned on my pubg account for no reason I was wondering if you can help me please and thank you this is my ID 5353332853

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fiery oxide.

[cerulean quest]

is Pakistani Youtuber are allowed to get the Influncer role and waht is the requirment?

[acoustic aspen]

Hello ..
i need help to recover my hacked account ( they disabled my Facebook account ) so I don’t have anyway to login again
I’ll be happy for help ( i used a lot of money to my account with buying a lot of UC )
Thanks

[cyan citrus]

There is no influencer role in this server. Also, please use #discord for such inquiries in the future.

[cyan citrus]

May I ask when your Facebook account was disabled?

[acoustic aspen]

03/09/2021

Bunk every day I’m trying to login

[cyan citrus]

I don't think you can recover a disabled Facebook account after 30 days, @acoustic aspen. Unfortunately, if you don't have access to the game, you may not be able to retrieve your account through customer service. You may need to create a new account.

[acoustic aspen]

So all my money that i used for this game gone for nothing ?
For no help and no answers from the biggest company of the video games?

[cyan citrus]

Your account security is your own responsibility, @acoustic aspen. You are free to contact customer service of the social media account and customer service in-game.

[acoustic aspen]

I know sir but someone stoled my FACEBOOK account , my fault ? Ok what about my personal account of pubgmobile why i can’t to get it back when i have receipts for 3 years +?
It’s my only account i know everything about it from 3 years

[cyan citrus]

Your PUBG MOBILE account is linked to your social media account, @acoustic aspen. If you don't have any social media account to access the game, the customer service may not be able to proceed. Also, you should not share your login credentials with anyone and use two-factor authentication to avoid such issues. Unfortunately, as we only community support through this platform, we are unable to help you any further in this regard. Hope you understand.

[acoustic aspen]

“May not “
so there a chance for help from the customers
I’ll be happy to chat with a customer to prove that account is mine

[cyan citrus]

Feel free to do so, @acoustic aspen. You may refer to #faq sub point 5.4 for further instructions on how to contact customer service.

[acoustic aspen]

How to get 5.4 pta

Pts*

[cyan citrus]

@acoustic aspen

[glass pewter]

What do I do? This just happened to me in a game, was driving fine, hit a rock, flipped and went into the ground

I'm pushing rank to conq in solos and this is a verg important game to me, I'm still stuck in the Darian under water 👀

[night cloak]

Could you please try restarting your game?

[glass pewter]

Just did, still the same position

[night cloak]

Unfortunately theres not much we can do in such situations, @glass pewter. Keep trying your luck exiting the vehicle etc. seems to be a bug that you’ve encountered which is very unfortunate sorry. Feel free to report this in #old.

[glass pewter]

Nothing worked out, tried restarting 7 times, rip stats

[tired summit]

Hi, I lost access to my mobile phone and mail, you can transfer your account to another mail, if so, where to write? The bot responds in the game.

[earnest lance]

Any one can help to data transfer of battleground's mobile to pubg mobile

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE, @earnest lance. Please avoid repeating the same inquiries.

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[inner moss]

Unfortunately, you can not transfer back to PUBG Mobile.

[earnest lance]

I wanted to play pubg mobile but I have transferred my account to battleground's mobile India and in battleground's mobile is full of cheater's so wanted my account in pubg mobile

[earnest lance]

Please help

[pallid briar]

Unfortunately, once you have migrated your account to another version, you cannot reverse the process and use it for the global English version of PUBG MOBILE. You can create a new account if you want.

[tired summit]

No, I have mail and password from him, but I can't log into my Gmail, I lost my phone

[pallid briar]

Please contact the customer service in-game for further assistance. We are unable to assist you with account related issues.

[earnest lance]

Thank you you are official member of game

[tired summit]

An autoresponder is triggered in the game, where else can I write?

[pallid briar]

I am a community member providing support. But sadly we or anyone else cannot transfer your account back to the global English version of PUBG MOBILE.

[pallid briar]

Please answer the bots questions correctly in order to be redirected to a real support agent. Unfortunately only the customer service in-game can help you with account related. Hopefully you understand.

[earnest lance]

Sir you know any official employe of game please tell them to help battleground's mobile India to ban cheater's and give their anti cheat

[pallid briar]

No. As I said, we are not affiliated with that game and can't help you. Feel free to ask in their relevant Discord server instead.

[stray nest]

Hello all , I have Facebook account but my facebook was blocked . How i can logingame

[pallid briar]

Please contact the customer service of your respective social media account and recover it first. You can contact them via the link below:
• https://www.facebook.com/help

[earnest lance]

No use of battleground's mobile India discord server and that game is Full of cheater's pubg mobile is op game sir but we lost it

[pallid briar]

We are unable to assist you in that case.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fringe pendant.

[solar rampart]

My account has been hacked

[cyan citrus]

Please contact customer support in-game and customer service of the compromised social media account for further assistance, @solar rampart.

[solar rampart]

I can't get into the game and tech support isn't responding to me

[cyan citrus]

You may need to wait for the customer service representative to get back to you, @solar rampart. It may take some time due to enormous number of requests every day. Unfortunately, we cannot help you with compromised accounts through the community.

[solar rampart]

شكرا لك♥️

[stray nest]

They don't want to restore the account.

Pls help

[pallid briar]

Do you have any other login methods connected, @stray nest?

[stray nest]

No

Only facebook

[pallid briar]

You must ensure you at least have one of the login methods connected to be available to access your PUBG MOBILE account. Please remember that your accounts safety if your own responsibility. For more information, please contact the customer service in-game. You may try recovering your lost login method again.

[stray nest]

How?

[pallid briar]

Please refer to subpoint 5.4 in #faq to contact the customer service in-game. Otherwise refer to my previous response and contact the customer service of your relevant social media platform.

[night cloak]

Wow, My mk14 didnt work in a fight twice

[mental oyster]

It’s been happening for a while now 😭 HELP

[cyan citrus]

Hello! For how long have you been facing this issue, @mental oyster?

[mental oyster]

It started an hour ago and I thought it would go away but it didn’t 😭

[cyan citrus]

Please try to follow my steps, @mental oyster . Go to your device settings > General > Background App Refresh and turn it off. Restart your device and see if it will make any difference.

[mental oyster]

Wait I have it off already, is that bad?

[cyan citrus]

You may try to enable it and disable it again, @mental oyster.

[analog fable]

May I know why all my data is displayed as 0? Also I noticed that most of these players on the leaderboard do not have my region's flag.

[mental oyster]

TYVM! 5 star service ☺️

[cyan citrus]

My pleasure, @mental oyster! Please do come back again, should you require any further assistance.

[cyan citrus]

Can you please take a screenshot of the world ranking?

[analog fable]

Alright give me a moment

Nevermind ... read it wrongly

[cyan citrus]

Probably under security observation or a bug, @analog fable. You may try to do a Routine Repair of the game or contact customer service in-game for further assistance.

[analog fable]

Alright, thank you. I hope it's the latter

[cyan citrus]

My pleasure, @analog fable!

[analog fable]

@cyan citrus I did realise that those players displayed there do not use Singapore as their region

Some uses Saudi Arabia, Iran, Qatar, Germany etc

but they're displayed on my region's leaderboard

[cyan citrus]

Please feel free to report the issue through #old, @analog fable.

[thorny frost]

pubg my friends acc is getting hacked can how can he stop it

[oblique meadow]

Yesterday I come and ask about rp upgrade card

I made a group and he took the uc

and I didn't receive rp upgrade card

You say to me after 24 hour but I didn't receive any thing

.

.

[feral forge]

Your friend should first identify which of the login method has been compromised by the unauthorized person, then secure it by changing password and enabling 2FA, they may also contact the respective social media support in question for further assistance in this regard to recover it. And if the unauthorized person has linked their own social media link to your friend's game account that they have no access to, they can contact the in-game customer service and request a support agent to unlink it for them.

[oblique meadow]

@feral forge

[feral forge]

Is your group full yet?

[oblique meadow]

No

2 members

[feral forge]

A total of 2 members including yourself?

[oblique meadow]

Yeah

[feral forge]

You need one more person to be in your group, when your group is full with 3 members, the RP Upgrade Card and 20 UC will be delivered to your inventory and your mailbox respectively. However, if you are not able to find one more member to join your group, you will have to wait until the event ends, which is October 17, then you will receive the card, too.

[thorny frost]

and my friends died to a hacker in the all talent he wipet all of us with awm while we were all in diff cars

[oblique meadow]

Ok

[thorny frost]

we already report him but we saw him again in the next round

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @thorny frost. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[thorny frost]

k thx

[lilac fulcrum]

Whats this?

[celest shadow]

You have been restricted from using the in-game voice chat most likely due to being reported by teammates for being abusive, @lilac fulcrum. If you have any further questions, please contact the in-game customer service.

[lilac fulcrum]

I been playing solos....

Ion even use bc

Vc*

[west light]

Where are my gladiator odyssey rewards

[vocal burrow]

hi i'm supposed to be unmuted but now

this is october 12th

[west light]

how do i get the rewards

the gladiator odyssey thing is gone from events

nvm found it

[vocal burrow]

<@&481161015728406538> can someone help

[celest shadow]

Has it crossed the time stated in the screenshot?

[vocal burrow]

yes sir

it's 2am my time now

@celest shadow

[harsh berry]

I want to change my country region but did not recieve verification code. I need help to change my country region in pubg mobile

User Id:5661932922
Device: infinex hot 10
Country: Pakistan

Kindly show some response.

[celest shadow]

The date and time stated in the screenshot is in UTC. It has not ended yet.

[celest shadow]

Please contact the in-game customer service for further assistance with this. Refer to subpoint 5.4 in #faq for further instructions.

Regarding the video you sent, some regions have it in a Lucky Spin, @harsh berry. Please check your Shop.

[harsh berry]

But i need have 0 uc i have only create can you help me

I need only create i have 0 uc and premium crate is 60

[celest shadow]

Feel free to provide your feedback regarding this in #old, @harsh berry.

[harsh berry]

But no respond from#old

Please i need your help

[night cloak]

HOW ! 😫 😫

[vagrant tulip]

Your account is under investigation from the security team

[night cloak]

what can i do 😫

[vagrant tulip]

Nothing just wait until the security team finish the investigation

[night cloak]

@vagrant tulip K

[harsh berry]

Can I change my region? I need 27 days to apply

[hoary reef]

Hey my global account is stolen...I was offline for over a year and now when I tried to transfer my old account to bgmi it's not working...I saw someone using my account through my brother's friend list
I had only fb login and it's not hacked still someone stole my account! Is it possible? Is there anything I can do? I have all the purchase receipts and other info..Can someone help?

[harsh berry]

Can I change my region? I need 27 days to apply

[woven kraken]

Hello dear Pubg Mobile employee. I am Ferhat DAY, the owner of the account with ID 5373661136. I got banned even though I didn't use any cheats on my account. I've never been banned from any game like this. my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woven kraken.

[night cloak]

@vagrant tulip Oleh 😂 ❤️

[feral forge]

You will have to wait for the cooldown.

[feral forge]

The unauthorized person can only access to your game account via your linked login method. What happen when you try to access to your game account in the global version with Facebook, your only login method?

[hoary reef]

Its creating new account if I try to login using the same credentials

[feral forge]

Unfortunately, if you do not have access to your PUBG MOBILE account with any of your linked login methods, it is not likely that the customer service in-game can assist you any way. The unauthorized person may have accessed your account through Facebook, linked their login methods to your game account and unlinked your Facebook.

[hoary reef]

I had only one login method..I don't understand how they removed my fb method from inside game

[simple torrent]

alright so ive seen a lot of people have this issue same as me and i have it for the past 3 weeks now. I needed on unlink one fb account from the pubg account and the first week it didnt work i waited 6 and a half days and the last 12h i logged in and it just says failed on unlink. then i went to unlink a twitter account it all went fine. now i went back to unlink fb account again. waited 6 days and 4 hours so 20h left. i logged in with the email feautre and it just said failed to unlink again. man like whats the issue can you not fix this already or what??

@feral forge

is there anyone who could insta unlink it for me or something. its been 3 weeks now already

[feral forge]

From the in-game basic settings.

[feral forge]

It is not possible to unlink a login method instantly. For your case, you may try contacting the in-game customer service for further assistance in this regard. Alternatively, please report the issue in #old and make sure to the follow the channel’s pinned instructions.

[simple torrent]

Yeah well i know it isnt. Anyway im pretty sure you heard about this issue also since when you search “failed to unlink” in this discord server messages come up that you even answered to so im pretty sure you’re aware of it

[dry walrus]

Yo

Ty

[celest shadow]

Thank you for reporting cheaters!

[simple torrent]

Yall should take this unlinking issue seriously and report it into your hq or something cus its a serious problem

Pretty sure yall are even aware of it but yeah

[dull crystal]

Buenas

[feral forge]

Could you please submit a report regarding the issue in #old, @simple torrent? And make sure to follow the channel's pinned instructions.

[storm flume]

Please do not use languages other than English, @dull crystal. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[urban tangle]

My account be hacked, i restored access to mail, but the cracker managed to link his social networks…

client version error, failed to unbind

what should I do?

[feral forge]

Could you please try to perform a repair from the login menu of the game? Select Repair and Restore Default Settings.

[quaint moss]

When premium create come?? In all regions

[celest shadow]

Premium Crates are available now in the game. For some regions, this is displayed as a Lucky Spin. It is intended to be this way, feel free to provide your feedback in #old.

[quaint moss]

I providing feedback several time no response from that
Today the 2mb patch update come so I thought It might for premium create correct but it's just swipe changes ban pan security menu and match menu instead

[celest shadow]

Your feedback message will be responded to by the community team in due time. Please be patient.

[quaint moss]

Okey then
Is that possible thet current premium create come after some time or it's never come for some region

[celest shadow]

For some regions, it is intended to be in a Lucky Spin.

[fervent grail]

I am in need of help

I haven't played pubg in a really long time and when I tried to log back in through the same process as I've done before my account got reset.

[urban tangle]

I'm afraid then I will not be able to enter the game, perhaps it was done by a burglar

[urban tangle]

can you help remove cracker bindings?

[feral forge]

Your should first identify which of the login method has been compromised by the unauthorized person, then secure it by changing password and enabling 2FA, you may also contact the respective social media support in question for further assistance in this regard to recover it. And if the unauthorized person has linked their own social media link to your game account that you have no access to, they can contact the in-game customer service and request a support agent to unlink it for you.

[feral forge]

We are unable to assist players with account related issues here on Discord.

[urban tangle]

My game id: 5453248851

he tied his social networks, I cannot untie them myself, because he logs in through them every day

[random kraken]

@lime juniper Am Facing B8N Issue when i Login My Account It Shows That your Account Has Been B44NED For a Month Without Any reason.

Violation Found Only

[feral forge]

Please refer to my above response, you should contact the in-game customer service for further assistance in this regard, to request a support agent to unlink the unauthorized person's login method from your game account.

[urban tangle]

Okay, I’ll

[urban tangle]

In support of silence, I cannot start a new conversation

[feral forge]

You may need to wait until they restart the conversation, or try reinstalling the game/clearing game cache and data.

[noble ridge]

What is perameter error :-1

Also what is authentication failed login again?

[quaint moss]

Yaa it's true but it's that possible it may come in premium create some how

[graceful bloom]

There is no action for these players but those who report them get banned..
watch out pubg!
1- 5282824761
https://youtu.be/U3Be5JAeLuQ

2- 51502553114
https://youtu.be/fA6nvj1Wkpo

3- 5696785446
https://youtu.be/9wx4_ZH3Ids

If i see any benefit of report icon on there profile i would not write here 🙂

[celest ivy]

Hi sir my pubg account region was not changing plz help me to change it on Pakistan

[storm flume]

Please do not use languages other than English, @rain breach @urban tangle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[slender roost]

Does shot gun need whole clip to knock someone out or just one shot at close range

[polar marsh]

Please refer to the private message from @polar marsh for further information, @random kraken.

[celest shadow]

I am afraid no.

[celest shadow]

Players that team up with cheaters will be severely punished. Please report them in-game and wait patiently for your reports to be processed. Thank you.

[celest shadow]

Please contact the in-game customer service for further assistance.

[proud flicker]

Can i complete poor connection achivement in arcade

[heavy vortex]

Yes. @proud flicker

[celest ivy]

I want to change my pubg account region

[proud flicker]

And reap what you sow is can be compeleted in arcade

[jade nest]

Yes

[proud flicker]

How many hidden achievements in pubg

[night cloak]

This is unknown as they’re “hidden”.

[quartz osprey]

Search on yt

[low haven]

Will poco f3 get 90 fps?

[night cloak]

No information in this regard.

[fallow turret]

Don't post here unnecessary things.... Pubgm related only....

[primal atlas]

no

[night cloak]

Do not recommend this to any users inside this server at all.

You may retract your message now, thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @primal atlas.

[steel pawn]

today comes an update can i read whats new

[floral sapphire]

Hello. My account was mistakenly blocked, I ask you to reconsider this issue and unban, thank you for earlier. I am streamer, Youtuber , a have proofs on my records
Id. 5105454028

[polar marsh]

Please refer to the private message from @polar marsh for further information, @floral sapphire.

[celest shadow]

You may refer to Events > Notice for further information.

[honest slate]

Can I see what are the new updates, is it possible?

[celest shadow]

Are you referring to the recent patch?

[flat meteor]

I recently moved to Canada but I cant change server from here until 25 days . Can customer support help me in changing it to North America.

[celest shadow]

Unfortunately, the in-game customer service cannot help with such requests. You can change your server when the period ends. In the mean time, you can ask a friend who has North America selected to invite you.

[clever prairie]

I want to change my region but it can't work it's says parameter-error when i enter the verification code so please fix it

[night cloak]

You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.

[clever prairie]

I contact them from last three days but it can not be working so please if you can change it then tell me

[night cloak]

@celest shadow also check the users about me.

[celest shadow]

Please do not advertise here, @wraith thunder.

[wraith thunder]

Kk

[night cloak]

The customer service receives an enormous number of requests every day. It takes time to review all of these tickets. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[celest shadow]

Informed you privately.

[honest slate]

Yes the recent.

[celest shadow]

You may refer to Events > Notice for further information.

[night cloak]

@celest shadow cutie.

[celest shadow]

The user has been permanently suspended from the server. Thank you.

[forest saddle]

Sir please help me i want to change my region

[blazing agate]

Hello everyone will some please tell me when will my device POCO F3 will get pubg 90fps update? It is powered by Snapdragon 870

[night cloak]

No information in this regard.

[night cloak]

You can change regions via your in-game basic settings.

[blazing agate]

Man I'm anxiously waiting for 90fps update 💔

[forest saddle]

Inam not getting verification code

[night cloak]

Feel free to provide your feedback in #old.

[night cloak]

You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.

[forest saddle]

I have done all of that but ingame customer services is not redirecting me to pubg agent I automatically closes the conversation

[blazing agate]

If you're from Pakistan join the pubgm pk discord and from there you'll be able to change your region

[night cloak]

Please inquire again and state your issues should they close the conversation automatically they would’ve provided an automate responses swearing your query.

[hollow glade]

Sir i want to change my region to Pakistan but it doesn't changing... When i entered my phone number but i did not receive verification code... Kindly help me i m worry about this from few months

From where?

[night cloak]

You may join the Pakistan discord server. You can find the invite link via #735483472432594994 subpoint 3.1.

[hollow glade]

No

How can i change my region to Pakistan.. i m from Pakistan

I didn't receive verification code while enter phone number

[celest shadow]

Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further instructions.

[hollow glade]

I contacted many times but i didn't get help

[celest shadow]

The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[hollow glade]

I m waiting from 3 months but i got no response from customer service that's why i have to come there

[forest saddle]

Same probelm

[hollow glade]

If u can't solve our problem then we can't play pubg anymore

[hollow glade]

If u can't help why u make support panel for us?

[celest shadow]

We provide community support for PUBG MOBILE in this channel, we are unable to assist players with in-game account issues as we are not affiliated with the in-game customer service. Thank you for your understanding.

[hollow glade]

Last hope has been broken

[hard jay]

I'm trying to change my region into Pakistan but it's not change please help us

[night cloak]

You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.

[hollow glade]

Bro there is no help

[hard jay]

But why

[hollow glade]

They just refer us not give help

[forest saddle]

Yeah

[night cloak]

Kindly understand that as community members we can only provide support for general queries, such as helping users with trouble shooting methods, updates and event information etc. As your issue is account related we cannot assist in this regard. Kindly refrain from repeating yourself over and over. Thank you for understanding.

[tranquil girder]

Hello

My account was stolen, I have the e-mail, but I do not receive the verification code, please help

[graceful bloom]

Sorry @celest shadow I can’t wait more!
I get banned for 7days while i did not even do any violations in the game or do what they do but only report them in the same match and after by there profile in-game report 🙂 So, please don’t repeat same words that i have to talk on file claim button and wait patiently!!!! Cause i get nothing by doing that 🙂

Have a look again 🙂
1- 5282824761
https://youtu.be/U3Be5JAeLuQ

2- 51502553114
https://youtu.be/fA6nvj1Wkpo

3- 5696785446
https://youtu.be/9wx4_ZH3Ids

[pallid briar]

Please contact the customer service in-game for further assistance, @tranquil girder.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @graceful bloom.

[lone sapphire]

Hi
hacker has linked his email with my account
How to unlink my accuont?
PLS!

[storm flume]

Please contact the customer service for further assistance, @lone sapphire. Refer to subpoint 5.4 in #faq for further information.

[covert haven]

Hello sir.

Sadly my pubg account within the Id

5569265874 has  been banned 🚫 and i don't really know why.

Its true that i have bad internet connection.  The reason mentioned  about the banned file are not true i am not using any hacking softwares or being played with any one whom using hacking tools.

I want  to know why exactly i have been banded.

And i need to transfer my guild Leadership if you didn't unban my unfair banned account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @covert haven.

[limber bane]

Hello

The hacker has linked his facebook with my account
Iwant banned my account 7d pleas

[night cloak]

It’s not possible to ban your account at your own will. Please contact in-game support for further assistance.

[night cloak]

You may refer to this message, @gusty zodiac.

My premium crates are not showing.

[night cloak]

They’re temporarily unavailable and have been replaced via a spin.

I have a question if I install pubg on gameloop I get into pubg after that if I go out I just get in I still get out you can help me

[night cloak]

For assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[dire idol]

How to fix anyone knows metro royale the feature is still under beta testing and you have not been invited to try it out

[sand light]

Do we have any official list of devices that support 90fps

[feral forge]

No we do not.

[sand light]

Ohh ok....but one plus 9 n 9 pro supports it right

[alpine flower]

no advertisement here

[heavy vortex]

||@feral forge ^ 😶‍🌫️ ||

[celest shadow]

Please do not advertise here, @proud monolith.

[dreamy ice]

Hello How is it going

[cyan citrus]

Hello! How can we help you, @dreamy ice?

[night cloak]

one question

whens infection mode coming back

i have been waiting weeks

for it

<@&481161015728406538>

[celest shadow]

Infection Mode is coming soon. Feel free to keep an eye out for #news.

[versed cloak]

when is better graphicks gonna come out for other devices

[cyan citrus]

Can you please elaborate, @versed cloak?

[versed cloak]

uh.. i play on smooth high graphics and im asking if ultra graphic is gonna come out for my device

i want better graphics on my device

[cyan citrus]

No information in this regard, @versed cloak. Different graphic options are available for different devices according to the the specifications. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[versed cloak]

thank you

[cyan citrus]

My pleasure, @versed cloak!

[hollow cobalt]

This landing glitch often happens specially in Sanhok & Miramar in custom room/Scrims&Tournaments ! It’s not only me who’s facing this ! My whole team is facing and even other teams ! Internet is good !

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hollow cobalt. You can also submit a report in #old in compliance with the channel's pinned instructions.

[hidden pollen]

Pls help I changed the pass still I can’t

What to do

[cyan citrus]

Please contact customer support in-game for further assistance, @hidden pollen.

[dense yew]

It’s still not working the same message pops up

[hidden pollen]

@cyan citrus how?

[cyan citrus]

You may try to select ''Login Failure'', @hidden pollen.

[hidden pollen]

Ok

[simple torrent]

How to get this exact answer on the end, whats the answers to get it

[velvet quest]

Hello

Please help me

Hello why was my account banned I just used from the Google Play Store Download an app gfx tool edit app Resolution 1600x900
Just my account has been banned Please reactivate the account

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @velvet quest.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @velvet quest.

[cyan citrus]

You may refer to that screenshot again.

[lyric vector]

I see many youtube leaks.
How i can also see this leaks before official release?

[chrome dust]

Any ETA about 1.7 beta version?

[cyan citrus]

No information in this regard, @chrome dust. Please keep an eye on #news for future announcements.

[simple torrent]

Fix unlinking the fb bros

[cyan citrus]

We cannot provide you such information. For any latest news, you can follow the social media accounts or keep an eye on #news.

[cyan citrus]

Please add more details about the issue you're facing.

[minor sparrow]

hi, i cant download any resources

[cyan citrus]

Please add more details about the issue you're facing or share a screenshot, @minor sparrow.

[cyan citrus]

Please mention your device and country, @minor sparrow.

[minor sparrow]

country: Bangladesh, device: pc ryzen 3 2200G integrated gpu, 8 gb ram

[cyan citrus]

Might be an issue with your region, @minor sparrow. You may try to switch to a more stable internet connection or change your DNS settings. Should you require any further assistance, please visit the Gameloop official website or their Discord server.

https://www.gameloop.com.

[minor sparrow]

ok thanks

[cyan citrus]

My pleasure, @minor sparrow!

[broken verge]

Today i purchased uc from Google play
My money was detected and till now i didn't receive uc in my account
I contacted ingame customer support and they asked me this
Can you tell me where can i find status of transaction @cyan citrus

[night cloak]

Will i get next premium crates.

[cyan citrus]

Please refer to the information provided in the link below.

https://support.google.com/googleplay/answer/2850369?hl=en.

[unique thorn]

I want to know why i got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unique thorn.

[night cloak]

Because i have collected many premium crates.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[cyan citrus]

The premium crates have been replaced with Lucky Spin for some regions. Feel free to provide your feedback through #old.

[versed cloak]

hello moderators

[cyan citrus]

Hello! How can we help you, @versed cloak?

[supple ferry]

How to remove third link

[versed cloak]

im good i dont need anything im just asking how are you moderators

[supple ferry]

How to remove third link

[cyan citrus]

Please use #chat for such discussions.

[cyan citrus]

That is not possible at the moment.

[supple ferry]

Way

[jade merlin]

Hello i want to change my server from turkey to Pakistan

[storm flume]

Please contact the customer service for further assistance, @jade merlin. Refer to subpoint 5.4 in #faq for further information.

[harsh pivot]

why there is no stream mode like pubg steam?
it will be good add

[pallid briar]

Feel free to leave your suggestions and feedback in #old, @harsh pivot.

[limber venture]

restrict play area is coming in my login page but i live in where pubg is working but my account is not working

[dry walrus]

Can someone explain the 10,000 uc in #events. How do we get it exactly?

[limber venture]

plz reply my question

restrict play area is coming in my login page but i live in where pubg is working but my account is not working

plz reply pubg

im not able to play

plz reply any solution

[chilly root]

Will there be no compensation given for the RP screen issue on pubgm emulator

[limber venture]

can you give lik were i officaly download pubg

link

[celest shadow]

Where are you from?

[limber venture]

bangladesh

[celest shadow]

May I know which part of the event do you not understand? I can help explain it for you.

[celest shadow]

No information about this.

[celest shadow]

Please contact your Internet service provider for further assistance.

[dry walrus]

The part where it says we need to report cheating files instead of players. So like I have some info about how players get hacks easily and if I share that to you will I get the 10,000 uc?

[celest shadow]

You can report specific information about any cheating service or software you discover to https://bit.ly/33E2bkE. How players obtain the cheat software is not the main objective of the event. Each undiscovered cheat that has been reported with supporting evidence will be awarded 10 000 UC.

[dry walrus]

Oh then I dont have an undiscovered cheat I only have info about how players obtain them

[ocean arch]

@celest shadow Does the first time prime plus discount still exist or is it removed?

[storm flume]

Please do not use languages other than English, @gentle flame. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[gentle flame]

Deutsch

[celest shadow]

Unsure, but you can check if you have not purchased Prime/Prime Plus subscription before by clicking the Crown icon beside your username in the lobby.

[celest shadow]

You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hybrid tusk]

😭😭😭

[reef grove]

Good day,

Today, I tried to switch to a server closest to me i.e. Europe. However, I mistakenly made the wrong choice and now I am on a server with a ping of 360-369ms.

Could you please assist me on this. Could you please change my server to Europe.

My game username is "TheSpearsTip".

Kind Regards
a Player who is having a really bad day because of the poor ping.

#questions

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @dusky sand.

[bronze bramble]

why my account moved to india version?

[reef grove]

Can someone help me please 😭

[celest shadow]

Unfortunately, you will have to wait 60 days before you can switch to another server. As a temporary solution, you can ask a friend who has your preferred server selected to invite you into a team.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @bronze bramble.

[reef grove]

Thank you 😭

[cinder basin]

If I don't get a reply for the pubg partner program from I filled within 3 months that means it's rejected right?

[cyan citrus]

Are you referring to Content Creator Program, @cinder basin?

[cinder basin]

Yeah

[cyan citrus]

Most probably, yes. You may need to send another application.

[cinder basin]

When I went to the site it says you've already filled this form

[cyan citrus]

Then you may need to wait for a reply, @cinder basin. This is not something we can help with.

[cinder basin]

Okay thanks!

[cyan citrus]

My pleasure, @cinder basin!

[zinc mulch]

I can't migrate my pubg acc to bgmi, it says your acc is not eligible, any solution

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @zinc mulch.

[zinc mulch]

Its related to pubg gkobal, i want to migrate it

[cyan citrus]

We are unable to help the players located in India, @zinc mulch. Also, we don't provide support for migration issues.

[zinc mulch]

Any other official chat for that please

[cyan citrus]

If you're located in India, you may not receive customer service support as well. You can try to contact them through in-game, @zinc mulch.

[zinc mulch]

Thanks

[cyan citrus]

My pleasure, @zinc mulch!

[austere oxide]

This is my profile

[cyan citrus]

Please report the issue through #old in compliance with channel's pinned instructions, @austere oxide. I have deleted your screenshot as it contained your personal information.

[tardy raven]

Hey, ive just redownloaded the game to start playing again and when im trying to download the stuff like maps, sound etc its not downloading even though im connected to the wi-fi. Any help please?

[cyan citrus]

Please mention your country and device, @tardy raven.

[tardy raven]

UK, IPhone 12 mini

@cyan citrus

im checking the speed and it says 0.0kb/s even though im in the lobby

[cyan citrus]

Can you please share a screenshot of Maps section, @tardy raven?

[tardy raven]

how do i find the maps section?

[austere oxide]

Hi i have reported my issue ..when it will be fixed... Sir

[cyan citrus]

Please refer to my screenshot, @tardy raven.

[tardy raven]

ah ok cool hold up

[cyan citrus]

We cannot predict a reasonable time span for that. Please wait patiently.

[austere oxide]

Oky

[tardy raven]

@cyan citrus

[austere oxide]

Am i supposed to share my id screenshot to feedback??

[cyan citrus]

Can you please try to do a Routine Repair of the game and restart your device, @tardy raven?

[cyan citrus]

Yes. You can share that.

[tardy raven]

how do i do a routine repair?

[tiny scaffold]

Hello everyone, I lost access to the vk.com account to which the pubg mobile account was linked. Is there any way I can restore access to my pubg account, or find out if my account is tied to something else?

[cyan citrus]

Please logout your account and you will find Repair option on the right side of your screen, @tardy raven.

[tardy raven]

Ok thanks @cyan citrus

[cyan citrus]

Please contact VK customer service for further assistance.

https://vk.com/.

[austere oxide]

I have explained my issue and forget to share the screenshot..and i cant send 2nd typing.

[night cloak]

I want to transfer my account to bgmi. But mistakenly I changed my country region to USA. Now I am not able to transfer my account please help me🙏

[tiny scaffold]

They can't do anything because the account has been permanently deleted.

[cyan citrus]

You can just mention your in-game user identification without a screenshot.

[cyan citrus]

Do you have any other social media account linked to the game that you can use to access the game?

[austere oxide]

5402165405 kindly transfer to feedback

[tiny scaffold]

I can't remember this, can you check it out?

[austere oxide]

I can't mention because of slowmode enabled

[cyan citrus]

You can edit your message to include the additional details.

[tardy raven]

@cyan citrus all fixed now, thanks for the support, probs the best support ive ever got hahaha. defo need a pay rise lmao

[celest shadow]

You can change your country or region when the cooldown has ended.

[cyan citrus]

Glad to hear that and thank you so much for the appreciation! Please do come back again, should you require any further assistance.

[cyan citrus]

No. I cannot. Unfortunately, if you don't any social media account linked to the game, customer service may not be able to proceed. Your only option is to retrieve the compromised social media account or create a new account.

[night cloak]

I have to wait for 100 days. Data transfer last date is 31st dec. Please help me

[tardy raven]

Hahaha will do, thanks again, now can go and kill some bots lol

[pale olive]

Did pubg ever fix or patch metro for people who could not get in because of beta and not invited or are they just ignoring it like everything in this discord channel

[tiny scaffold]

Can I transfer my pubg account to a new social media account?

[cyan citrus]

The METRO ROYALE REUNION is not yet available for everyone, @pale olive. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[cyan citrus]

If you can't login to the game, it is not possible.

[trim cairn]

Help me i want to change my region but i m not getting the code

[austere oxide]

Am i be able to change my server when coldown ends??

[cyan citrus]

Yes. You should be able to change your server after the cool-down has ended, @austere oxide.

[night cloak]

@celest shadow It's take 100 days. 31st dec is last day for data transfer. Please help me

[austere oxide]

Ok thnks

[night cloak]

@cyan citrus please help me

I want to transfer my account to bgmi

[cyan citrus]

We cannot help you any further in this regard, @night cloak. Your only option is to wait patiently for the cool-down to reset to change your region again.

[night cloak]

@cyan citrus that is possible without change county region data transfer

[cyan citrus]

We only provide community support for PUBG MOBILE global version, @night cloak. We cannot help you any further regarding your issue.

[celest shadow]

Yes.

[night cloak]

@cyan citrus thanks

Region problem can't get verification cod

[tardy raven]

@cyan citrus um my download has stopped again

[vivid spruce]

Please help me I want change my region

[pallid briar]

Please contact the customer service in-game for further assistance, @night cloak.

[pallid briar]

You can change your region from the basic settings in-game. Click on the "Account" button.

[cyan citrus]

Please try to Offload PUBG MOBILE and restart your device.

[tardy raven]

yeah just did its working now

[cyan citrus]

Glad to hear that, @tardy raven!

[tardy raven]

thanks again hahaha

[subtle dagger]

the game has stopped logging in through the VKontakte account

[cyan citrus]

For how long have you been facing this issue, @subtle dagger?

[subtle dagger]

last 2 weeks

@cyan citrus last 2 weeks

[cyan citrus]

Where do you reside, @subtle dagger?

[subtle dagger]

@cyan citrus Russia

[cyan citrus]

Please try to do a Routine Repair of the game and restart your device, @subtle dagger.

[odd merlin]

Can someone help me why i got muted for 1month without saying any bad word?

[cyan citrus]

Please avoid using inappropriate language in both voice and text channels to avoid such penalties in the future, @odd merlin.

[odd merlin]

I didnt say anything bad and i got banned for 1month

[subtle dagger]

@cyan citrus restarted, cleared cache, reinstalled game, checked permissions, does not help

[cyan citrus]

Please contact customer support in-game for further assistance, @subtle dagger.

[cyan citrus]

Please contact customer support in-game for further assistance. We cannot help you with such account related issues through the community.

[odd merlin]

I sent an email but didnt get an response

[cyan citrus]

Email is for general queries, @odd merlin. You may need to contact the customer service through in-game.

[radiant solstice]

IGN--- (乇VIŁ๛NiNJA)
Character iD--- (5202480251)
PUBG Global
(Device Realme 3 Pro)

I have bann issue my account got banned few days ago please unbann my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @radiant solstice.

[odd merlin]

It doesnt have the option for this issue

[cyan citrus]

We cannot help you any further in this regard, @odd merlin. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.

[thorny heath]

My account got banned with out any reason😫

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorny heath.

[real grail]

what to do if the same things fall from an exciting load of luck.

@cyan citrus

[cyan citrus]

Please state your inquiry properly and add more details, @real grail.

[real grail]

I got a load of luck, yesterday and today, while they have the same things, like yesterday and today.

@cyan citrus

[cyan citrus]

Please state your concern, @hybrid tusk.

[hybrid tusk]

I give all information;
Why not unlink my phone number?

I try many time

🤦‍♂️🤦‍♂️🤦‍♂️

[cyan citrus]

You may need to provide the accurate and precise information the customer service requires, @hybrid tusk. Unfortunately, this is not something we can help with through the community.

[hybrid tusk]

Hmmmmmm

[hardy portal]

Sir I want to change my region

[cyan citrus]

What is the issue you're facing while changing your region, @hardy portal?

[hybrid tusk]

What's mean (account's UID or character ID)

[hardy portal]

Link your globel number problem

[cyan citrus]

Can you please elaborate, @hardy portal?

[hardy portal]

Email already linked

[cyan citrus]

Your in-game numeric user identification.

[hybrid tusk]

Ok

[cyan citrus]

Please add more details about your issue, otherwise I may not be able to help you out.

[hybrid tusk]

What is the nickname for social media account or email address!?!??

[hybrid tusk]

Can you give some example

[hardy portal]

5214973965

Id name VG๛ɮɦﾑtti

[cyan citrus]

That information can only be provided by you as that is your social media account. We are unable to help you further in this regard, @hybrid tusk.

[hybrid tusk]

I understand you bro

My question

I give my email or my nickname of email?

I link by Facebook and Gmail

[cyan citrus]

@hardy portal

[hardy portal]

Local number adding problem

I can not change my region to Pakistan

[cyan citrus]

Nickname as mentioned in that screenshot.

[hybrid tusk]

Ok bro thank for explanation

[cyan citrus]

My pleasure, @hybrid tusk!

[hybrid tusk]

I try again and hope to fix problem.

Bye bye

[night cloak]

Hello, who can I contact for help with recovering an account a ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[vivid spruce]

Please help me i want change my region

[narrow frigate]

I have a problem opening my account by linking mail

[cyan citrus]

Please add more details about the issue you're facing, @narrow frigate.

[narrow frigate]

The link for the game is working, it does not reach a message on gmail

this is the problem

[cyan citrus]

Please contact customer support in-game or report the issue through #old in compliance with channel's pinned instructions, @narrow frigate.

[cinder jewel]

The screen has stopped loading? someone has this problem

[cyan citrus]

Can you please add more details about the issue, @cinder jewel?

[cinder jewel]

the game is not loading, there is this screen all the time and now there is an error

[cyan citrus]

Please mention your country and device, @cinder jewel.

[cinder jewel]

Poland and ipad pro 11 '2021

[cyan citrus]

Can you please try to restart your device one time, @cinder jewel?

[cinder jewel]

@cyan citrus yes i did a reset. the problem is still there. worked fine yesterday

[cyan citrus]

Got it! Can you please try to Offload PUBG MOBILE one time, @cinder jewel?

@urban raft, please do not share attachments that contain your personal information here.

[urban raft]

bunk sir please my region not change from united kingdom to pakistan i try many times i try through mail code not send on that numbers

[cyan citrus]

Please respond to my private message, @urban raft.

[cinder jewel]

@cyan citrus

I have to turn on the game without internet, then there is an error, I click ok, turn on wi-fi and I can enter the game

[cyan citrus]

Can you please try to do as I instructed before, @cinder jewel?

[night cloak]

Hi! I need emulator channel but i didn't know how to get the channel. Can anyone help me?

[cinder jewel]

@cyan citrus I don't understand the word offload☹️

[cyan citrus]

Emulator related channels have been archived, @night cloak. You may refer to the following announcement. Also, use #discord for such inquiries in the future.
#community-news message.

[cyan citrus]

Go to your device settings > iPAD storage > Tap PUBG MOBILE > Tap ''Offload App''.

[quaint moss]

Why their no texture or image

[cyan citrus]

Where do you reside, @quaint moss?

[quaint moss]

When I click collect the they redirect me first page

Pakistan

[cyan citrus]

Please try to do a Routine Repair of the game and restart your device, @quaint moss.

[cinder jewel]

@cyan citrus I forgot the OnePlus 7t pro device, I also have a problem

[quaint moss]

How to change region I want to open premium create

[cyan citrus]

Are you facing any issues while changing your region, @quaint moss?

[cyan citrus]

You may try to do a Routine Repair of the game, clear game cache or reinstall the game.

[quaint moss]

Not.issu but in my region their no premium create yete come it's come out as a lucky spin that need uc I want premium create so I simple open throw while using create

[quaint moss]

Done same their are patch note come the says the fix that premium create issu but nothing change yet

[cyan citrus]

Premium crates have been replaced with Lucky Spin for some regions. Feel free provide your feedback through #old.

[cinder jewel]

@cyan citrus Problem solved. Factory resetting internet device wifi (router) helped. Works fine

[coral heart]

Hello guys anyone can help me. Why can’t use quick throw I deactivated 3D Touch feature

[tidal grotto]

I just wanna know is the permanent clothes could be in the luky drop or an old clothes like urban walker pants

[celest shadow]

No information about this.

[cyan citrus]

Glad to hear that!

[cyan citrus]

Please mention your device.

[coral heart]

Iphone 8 plus. V 15.0.1

[tidal grotto]

@celest shadow see like this but i mean the permanent Bp clothes

Edit:thats not my account

[coral heart]

Help pls

[cyan citrus]

Please try to go to your device settings > Accessibility > Tap on Touch > 3D and Haptic Touch > Toggle 3D Touch to off. If it is already disabled, enable and disable it again. Restart your device and see if it will make any difference.

[coral heart]

I do it and. Rest all settings but still not work 😔

[cyan citrus]

Can you please try to enable that option and disable it again and restart your device, @coral heart?

[coral heart]

Of course

[coral heart]

Not work still

[cyan citrus]

Please try to Offload PUBG MOBILE, @coral heart.

[coral heart]

Ok bro

[coral heart]

Thanks man

[cyan citrus]

My pleasure, @coral heart!

[coral heart]

❤️❤️

[spring cosmos]

I would like to contact someone from support

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @spring cosmos.

[spring cosmos]

I want to contact Arabic support

[cyan citrus]

Please move to PUBG MOBILE MENA server for further assistance, @spring cosmos.

[spring cosmos]

Ok

[fair wharf]

hello can someone help me about gyroscope?

[pallid briar]

Hey! how can we help you?

[fair wharf]

uhmm i use gyroscope i just wonder if its normal after i shoot people my perspective is above the sky?

[pallid briar]

It may happen due to you using a high sensitivity or having accidental touches. I suggest you try repairing your game but make sure to upload your sensitivity to the in-game cloud.

[fair wharf]

ok ill try thanks alot

[pallid briar]

Hopefully it helps.

[uncut forge]

recently my facebook account was disabled and later deleted and i find some hack my account and got access to my pubg account and now they link their social media to the pubg account and now im asking for help to get back my pubg account,now i think you might try to say im trying to get someone account but it not so its my account my id is 5616731553 pls help me thanks i have been playing since season 9

[pallid briar]

Please contact the customer service in-game for further assistance, @uncut forge. We are unable to assist you account related issues here.

[uncut forge]

ok thanks

[warped blaze]

I just got my account back but I don’t have any money or uc to get a rename card. How do I get one without using money?

[median jackal]

It's not possible. But if you have been inactive for 28 days+. You will find a return event, where you can get a rename card for free.

[warped blaze]

Thank you

[fresh trench]

How can i get free uc

[feral forge]

You may check out the #events channel, or the giveaway channel when you reach Level 10 and obtain the Rare role in the server, you will be able to participate in such giveaways, @fresh trench.

[wispy swan]

Hlo

Hello, my account has been banned, please return to me the games I did not commit any security breaches

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wispy swan.

[light spear]

Peace be upon you, is it possible for an Arabic server?

@pallid briar

[brittle spear]

Hello

[winged crystal]

Hello I do not have access to my twitter account can anyone help

I have a Gmail account linked through, But I do not know how to link facebook from there

[night cloak]

May I ask what’s happened to your Twitter account?

[night cloak]

Kindly submit any feedback/suggestions regarding PUBG MOBILE in #old.

hi

how are you?/

Guys, I want a fps90 file per second file???/

[vagrant tulip]

Modification of the game files is against the terms of service and you may get banned for it. Please note that using such files and your phone already doesn't support 90fps won't do you any good

[night cloak]

ok

thankyou

my mobile A50 GALaxy SAMSONG

I can have FPS 90 frames per second for A50 GALaxy SAMSONG mobile؟؟/

@night cloak Unfortunately, your phone does not have the required hardware to support the feature.

For a70GALaxy SAMSONG

[rotund yew]

I need help.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rotund yew. Remember to read through #faq before asking questions in the support channels.

[rotund yew]

Why is my account banned from a talent tournament?

[night cloak]

and A71GLAXY

OK LOOK ME

[errant venture]

you need a phone with a refresh rate of 90hz but just because a phone has a 90hz display like the newer Samsung phones doesn't mean it will get 90fps immediately it takes a few months for the phone to get 90fps@KoBrauc#2026

[night cloak]

FOR A71 FPS 90

[errant venture]

a71 also cant get 90fps

[analog fable]

May I know why I can't play the video?

[night cloak]

Is it just that video? Or, all the videos are not playable?

[analog fable]

Just that video

I'm not sure how to proceed from here

It doesn't let me get a different video

[night cloak]

What happens when you restart?

[analog fable]

Wait let me try it, I'll come back to you in a moment

[analog fable]

Nothing happens, problem persists

[night cloak]

It looks like a cache issue. Do you have a different phone?

[analog fable]

Also, I have trouble collecting weekly challenge reward. I clicked collect and it says "Reward collected" but it doesn't appear in my inventory and the collect button is still there

[earnest anchor]

is someone here can helps me

[analog fable]

Unfortunately not

[night cloak]

No computer nearby?

[night cloak]

Ya?

[analog fable]

Nope

[night cloak]

Sadge.

[earnest anchor]

I can't access my account

[vestal gust]

Hello, Where are the guns of damage information?

[analog fable]

Is it advisable to delete cache for the app?

[night cloak]

@analog fable You can’t do that on iPhone.

[analog fable]

I'm on Android

My device is OPPO Find X3 Pro

[night cloak]

[earnest anchor]

My facebook has been deleted : I have all the information about my account: shipping records + account work timing + videos of my account

[night cloak]

Oh then do that. It is a cache issue.

[analog fable]

Alright

[night cloak]

@earnest anchor When contacting customer service make sure to select your account was lost.

[night cloak]

You should be able to find it in the armory.

[earnest anchor]

i do that but all time Conversation is closed

I got frustrated

[analog fable]

@night cloak Routine repair fixed the issue with video failing to play properly, however I still can't collect the weekly challenge reward

[vestal gust]

Thank you 👍

[night cloak]

@analog fable Try the cache cleaning. I never heard of such issues. Just assuming.

[cerulean scroll]

Rp M4 release date? Any confirmation?

[night cloak]

@earnest anchor Could you share a screenshot of your latest conversation?

@cerulean scroll #news is at your service.

[earnest anchor]

ok sec

[analog fable]

Alright, I'll try later. I'll come back if I face more issues. Thank you :)

[night cloak]

No worries and good luck!

[earnest anchor]

@night cloak Conversation is closed

[night cloak]

@earnest anchor Oh they said they cannot help you. Sowwy about that.

[earnest anchor]

i know but how i have all things about my account

i can't talk to anyone helps me

[night cloak]

#user

?user

@earnest anchor If the customer service said no, it is unfortunately the end.

[earnest anchor]

u know any email can i try to talk to customer service

i don't how i have all thing about my account and the customer tells me can't help

[austere oxide]

I have reported issue to feedback..and my slowmode time has ended ...am i able to change my region??

[night cloak]

@earnest anchor Because the account is no longer linked to the socials, how will they give it back to you?

@austere oxide Slowmode time?

[austere oxide]

The right below corner located... After 1 text in feedback

[night cloak]

The slowmode is a Discord feature so you don’t chat in there and can one message every 6 hours.

[earnest anchor]

i have all informotion @night cloak about my account

[austere oxide]

What about my issue?? Not resolved

[night cloak]

@earnest anchor But how will the customer service give the account to you, hmm? I mean how will you access?

@austere oxide If your country is Pakistan, try again after a week or two.

[earnest anchor]

by my facebook account

[austere oxide]

No my country is france and i want to change it to Pakistan...

[earnest anchor]

and i have videos about my account

all the customer need i have Until I prove that I own the account

I apologize for the disturbance @night cloak Is there any way I can contact the administration?

[night cloak]

Yes, try again after a week or two.

@earnest anchor The customer service is the administration. And, since it is no longer linked to any accounts, the customer service cannot link it for you. Facebook doesn’t give such permissions.

[earnest anchor]

how is that customer service can remove any social and add email to the account

[night cloak]

They cannot. It requires your intervention, hence it is not possible.

[earnest anchor]

customer service can make any email and tell me about it when i gives him all the proof

[dark wraith]

Go to pay.google.com, and download your last PubG transection receipt on your old account. Show that to CS, it's enough to proof it's your account.

[night cloak]

No, they cannot make any email. They are not email service provider.

[earnest anchor]

@dark wraith i have all my pay

and have video from my account

and have Account work time

but customer service close the conversation

[dark wraith]

Show them the receipt, ask them to remove that email. And say it was hacked. Then add your social account yourself. And click logout from all devices. Then login again.

[dark wraith]

It doesn't matter. Start a new conversation

[earnest anchor]

when i told him i don't acces for all my social media

the conversation closed

[dark wraith]

Sorry for that dude. Try the way I told you. Hope they can help. See ya

[earnest anchor]

thanks for help

[broken verge]

Yesterday i contacted customer support as i purchased some uc my money was detected and i didn't receive uc
As in above screenshot they said uc will be added shortly
Now its been more than 10 hours to this conversation and till now uc is not added

[errant venture]

Friend of mine has ios but it has Google play games in the link option why is this?

[feral forge]

Your friend have switched their device?

[errant venture]

nope always ios

wait my mistake he just remembered he started pubg on his android

[feral forge]

When you face network latency or slight network fluctuations, these reasons may cause the delay in receiving UC/Items. We request you to wait for 12-24 hours to ensure that the UC is successfully issued to your account, otherwise please contact the in-game customer service again.

[feral forge]

Was your account ever suspended before?

[broken verge]

I purchased uc almost 19 hours ago

[vivid spruce]

I want change my region Hungry to Pakistan but did not receive verification code on that number

[zealous burrow]

Please contact the customer service in-game for further assistance. #pakistan

[grim vine]

Release Date of new RP Month 4 pass

[thorny wadi]

I have a problem reviewing the video, I can't collect my gifts

[prime river]

How to solve this? it must be open scope to see inside of window

[magic solstice]

I purchase this m4 rp from event but I not get a m4 rp card

[night cloak]

Cheaters in metro royal with xrays man

[night cloak]

Im not a bot but theyre cheating for sure

[honest tundra]

you get it upon completing a full team of three, or upon the event expiring, whichever comes first

[night cloak]

paid cheats

[magic solstice]

Ok

[night cloak]

the games supposed to be fun huh

straight headshots

Hi PUBG Mobile, I accidentally downloaded the game from an unofficial site and didn't know it didn't agree with the user agreement and I got banned for 10 years. I offer you my deepest apologies and promise not to do this again. I hope that the account will be returned to me as soon as possible or that my sentence will at least be reduced for not intentionally breaching the agreement. You can also review all my moves within the battle and it will prove to you that I did not use any cheat components. Eagerly waiting for your reply, best regards and thanks.

ID : 5815116701 
Email: [e-mail] 
Name: يهرعشッ

Mobile: [phone]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[broken verge]

I cannot collect video reviews reward
Fix this bug ASAP

[night cloak]

Kindly report any in-game bugs via #old.

[silent panther]

Cheaters are everywhere and i ran into two games with two revewers and they were flooded with cheaters and they were wallhacking and aimboting too they won magically like a godamn miracle pff

[night cloak]

ye bruh the game sux rip the old days

They made about a billion and they didn't do anything about it

[silent panther]

I ran into this streaming dude QUATRA he is turkish and he claims he is playing on ipad but thats a hoax for followers the dude was xraying and knew i was aiming at him and suddently pushed the aimlock button and turned 360 to shoot me pff what a mess a guy in the top 1 in europe cheating how could this go any wrong

[silent panther]

Yeah bro fax everyone is suspicious but who will ban them if no one has a concrete evidence pff where is the sophisticated anticheat bullcrap it only makes my connexion glitchy

[night cloak]

You can refer to this message, @silent panther & @night cloak. You may also refer to the latest announcement in #community-news to see one of the very many tactics they’re taking up against hackers and leave and feedback regarding this topic in #old.

[silent panther]

Yeah thank you but im just over it all the cheating and all the reporting and all the repairing its just ridiculous you have yo get proof of someone cheating i mean don’t you have a record of every game and don’t you like check if the bullet isn’t going the way the gun is aimed at its basic code i could do it for a flash game bruh

[night cloak]

As previously stated you may use #old.

[night cloak]

Could you please elaborate on your issue?

[night cloak]

Have you tried restarting your game and or a in-game repair?

[tardy venture]

Hi, how can i view previous RP rank holders (of previous seasons) ?

[fresh flame]

Many said tencent is gonna permanent infection mode this time.. is it so??

[pallid briar]

No official announcement regarding this. Keep an eye on #news for more updates in the future.

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @shadow hatch.

[feral forge]

You may swipe right to your personal space and click on this on the top left corner:

[tardy venture]

And then? I mean the ranks of top RP players of previous seasons who get the titles

[heavy vortex]

RP page > top left an option of 3 books (looks like that) @tardy venture

[oak urchin]

Hello

[hearty echo]

You have mistakenly blocked your account 5843079466

[oak urchin]

@heavy vortex

I’m facing uc deduction problem

@thin halo

I have google play receipt,I will show to you guys

[median jackal]

@oak urchin, please contact with in-game customer service for future assistance in this regard.

[oak urchin]

PUBGM customer service?

[median jackal]

Yes, in-game customer service.

[median jackal]

Can you elaborate your full issue?

[night cloak]

@celest shadow

[silent panther]

My region rankings are not beign refreshed and they don’t hold any record at all im over diamond i had several titles and now i got nothing and i get matched with a game with 100% cheaters all the time its rediculous the matching you give me and you still match me with these top 10 players like QUATRA and Just KURT who are. Heaters of course and you never considered bqnning them even tho i submitted a video proof of them cheating fix my matching and fix my matching please im getting tired of dying like an idiot and i repared the game several times and i redownloaded the game and everything its really tiring but it wouldn’t get fixed

[oak urchin]

But they didn’t reply to me,there’s a bot who always give me guidelines,there’s no assistance for helping me

@median jackal

[night cloak]

Kindly contact in-game support for account related issues, @oak urchin. We cannot assist in this regard.

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[night cloak]

Could you please elaborate on your ranking issue? I believe I’ve already answered you regarding the cheater situation.

[silent panther]

Im uploading a video

[night cloak]

I’ve the same issue with the other ranks too, I believe it’s currently bugged you may report it via #old.

[silent panther]

Ok thank you @night cloak appreciated

[dense kraken]

https://youtu.be/AbXJhF43QvA please fix this immediately this will destroy PUBG metro please fix it fast I beg you please

Fix this now please 🥺

[night cloak]

You may use #old for this.

[dense kraken]

I did idc i want this fixed immediately

[ashen lintel]

@lime juniper I didn't use Any Hack Or Config

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ashen lintel.

[mortal urchin]

A bug

Where do I report?

I'm annoyed by this sh

I cant switch accs

I'm getting pissed

I wanna switch to my another acc but this annoying thing won't let me p.s I got banned from an unknown reason but now I wanna switch accs it doesn't even let me switch or doesn't even give me options to select accs

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mortal urchin.

[pallid briar]

Try reinstalling your game, @mortal urchin.

[silent panther]

What are the requirements to become a reviewer and a pubg patner i’ve been asking forever but no one seems to have an answer

[pallid briar]

You may refer to the pinned messages below:
#questions message
#questions message

[wicked dawn]

is it anyway to change region i am trying from 3 months but didn't get verification code please help me out with this issue as soon as possible

[storm flume]

Please contact the customer service for further assistance, @wicked dawn. Refer to subpoint 5.4 in #faq for further information.

[graceful obsidian]

I got 1 week banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @graceful obsidian.

[night cloak]

#admin help me, im in israel region and i didn't got premium crate yet. how do i get it?

[feral forge]

This is intentional for some regions. Feel free to provide your feedback regarding this in #old.

[green slate]

hi guys i have a question
when this season will changes?

[feral forge]

C1S2 should end on November 18.

[green slate]

thank u

[night cloak]

Hi. I'm not getting matches in FPP, please help

I've tried in Middle East server & changed server to Asia but still the problem exists

[tacit sundial]

Hello sir 20 copyright strike has come on my youtube channel. that came from tencent

[pallid briar]

Matchmaking might take some time if there are not enough players online playing that mode at that specific time. The match cannot start without enough players joining. Since FPP is not as popular as TPP it may take more time to find a match.

[pallid briar]

Please use #copyright instead

[pallid briar]

You may try playing a different gamemode like TPP or try again later.

[fringe hound]

This account was abandoned four months ago, but my friend told me that the account was suspended, I don't know how to an abandoned account that no one has logged in getting suspended

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fringe hound.

[glass veldt]

I am having problem in changing my region in pubg mobile whenever i enter my number no code is obtained i have proof

[storm flume]

Please contact the customer service for further assistance, @glass veldt. Refer to subpoint 5.4 in #faq for further information.

[zenith cairn]

Hi dear pubg team plzz help me

[brazen jewel]

PLSS HELP ME

[zenith cairn]

I want to change my country region