#questions
1 messages · Page 1472 of 1
I need help from an account of mine that has been hacked
Do you still have access to your PUBG MOBILE account, @cosmic roost?
I don't have access, but I have the ID, can you help me?
We are unable to assist you, @cosmic roost. Please contact the ingame customer support.
You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. Please try to recover at least one of the login methods before contacting the customer service. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance.
They put bots to try to solve the problem, I lost this account a few months ago I have this account since the beginning of the game, and I simply lost it because the hacker invaded my Facebook
If you do not have any access to your account, we are unable to assist you. Make sure you do not share personal information with others, @cosmic roost.
But that's exactly the problem, I didn't pass my e-mail to anyone but the staff who hacked me and literally a hacker and knows how to break into accounts without needing anything, and that's what happened to me, coolest, thanks for trying to help
Please do not use languages other than English, @winged yoke. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Aahhhh ok
Do not use different language than English, @cosmic roost.
If I create a group. But no body joins. Will I still get the royal pass card and UC?
You will be able to upgrade the Royale Pass but you may not able to receive the rebate of that group, @broken sluice.
Ok thank you
Heya, have a question
My pleasure, @broken sluice!
Whenever I open up PUBG Mobile on my Galaxy S21
It creates a folder in my Music folder called 'ringtone'
And is filled with random .mp3 files in random lettered folders, all are 'tone.mp3' and other names like it
I deduced that it was PUBG Mobile since I only have like 2 other games on my phone, Girls Frontline and Minecraft, both didn't make it
Kinda weird since it clogs my file app :o is this normal?
You may need to reinstall the game completely, @night cloak.
Alright I'll try that later when I get WiFi again
This phone is new
I didn't download PUBG Mobile from the Play Store
The app was transferred from my old phone
See this
It pops up every time I open PUBG Mobile
Each folder contains a mp3 that can't be played
I would suggest to completely delete the game and download again from Play/App store or official website, @night cloak.
I can delete it, yes. But whenever I open PUBG Mobile it pops up again
Alright I'll try
But anyone had this before?
We don't have similar reports of such issue yet, @night cloak.
Alright deleted the folder
And I deleted the app
Gonna reinstall it and try again
@cyan citrus what happens if this folder pops up again? Just not a fan since it clogs up my file system
For example when I look into my audio files on my file system app, earlier it was clogged full of these jibberish folders from PUBG Mobile
hm i have same phone and don't see those im not sure
don't see it either on my note 10
You can let us know if the issue still persists.
Alright thanks
Yeah so strange huh?
I don't have 'show hidden system files' on
I mean if these were hidden system files from PUBG that could be hidden I don't mind
But they can't be hidden sadly and clog my file system :x
Please avoid cluttering the support channel, @night cloak. You can move to #chat for further discussion.
I guess I can just keep deleting it every time but kinda gets annoying tbh if I wanna play the game again.
Ah sorry! Just got spooked by this haha
No worries, @night cloak. Please do come back again, should the issue persists.
I'm not quite aware of that, @night cloak. Should be fine as far as you have downloaded the game from official sources.
Might be an issue with your device or your directories.
I don't have any other reliable fix for that, unfortunately. You may need to submit a report of the issue through #old in compliance with channel's pinned instructions, @night cloak.
How do I submit a feedback report?
please change my region around 4 months over.Israel to Bangladesh
My ID: 5548373962
Name: ACID・MINION
You can describe the issue in details and add all the precise and accurate details. Make sure to add the following details in your report to make the troubleshooting easier.
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Screenshot/Video Recording
Where do I get the Numeric User Identification?
You can change your region after the cool-down has been reset. There is no other way.
That is your in-game numeric user identification that you can find in your profile. Generally, you would call it game ID.
Hello I have another question
There was recently a prime sale, something like that right?
@cyan citrus I need help my account got suspended right now in mid game for nothing
Please refer to the private message from @polar marsh for further information, @keen pecan.
Why those players are still not getting banned or any action for there violations?
1- 5282824761
https://youtu.be/U3Be5JAeLuQ
2- 51502553114
https://youtu.be/fA6nvj1Wkpo
3- 5696785446
https://youtu.be/9wx4_ZH3Ids
Teamers should be reported in-game with the report feature, @graceful bloom.
This is intentional for some regions. Feel free to provide your feedback regarding this in #old.
Is Midas Buy Legit Or A Scam? Will it Rob me?
This is the official website for Midasbuy (https://www.pubgmobile.com/pay).
My account was hacked i need to unlink the hackers email
Do you still have access to your PUBG MOBILE account?
Yes
Please contact the in-game customer service for further assistance in this regard to request the support agent to unlink the unauthorized person's links from your game account.
The in-game support did not reply
Didn't work
hello i got a problem abt the all talent championship score
it supposed to be 174 like the religion ranking showed but why only 122 in the overall ranking?
It is not a live chat, so if you have already contacted them, please be patient for a response from them. For account related issues, only the customer service in-game can assist you.
Ok
Only the best 6 matches will be counted towards the All-Talent Championship leaderboard, and all the matches that you play from 3 days, which is up to 18 matches, will all be counted towards the Regional Rankings. You may read more information about it by clicking on the ? button located below Season 3.
I can’t feedback
You will have to wait for the 6h cooldown to send another feedback in the channel or edit your previous message.
The community team will go through the channel regularly, and will forward player's concern to the developers, @upper vale.
Hey I want to unlink my number. How can I do that? Because my current linked number had lost yesterday. I cannot change my region without that number
About the third link
Unlinking e-mail/phone number is not a feature yet, hence, you cannot unlink it manually.
You may try contacting the customer service in-game for further assistance in this regard.
Yes because my account was linked by hacker so i want to unlink his email from my account
In the all-talent championship does our crew need to be top 40 in the all talent championship board or on the regional board?
@feral forge that automatic chat won't let me contact
Every time I tried to contact, that automatic chat let me end my conversation
Unlinking e-mail/phone number is not a feature yet, hence, you cannot unlink it manually.
That’s what @feral forge said above for someone else asking the same thing
Please contact the in-game customer service for further assistance in this regard.
You may need to try again, as this is a matter only the in-game customer service can assist you. We volunteers here are unable to assist players with account related issues here on Discord.
The All-Talent Championship leaderboard.
Ok thanks been having a hard time convincing my teammates lol
@feral forge it's been a month, they haven't gave me a word for changing region
This is not something that we can assist you here.
I’ll wait until they reply
What’s up boys and girls
Hello, @robust comet. How can we help you?
That’d be awesome if you can help me out here
I’m looking a partner in crime
But ain’t getting non
You may use #activities to look for other players, @robust comet.
Help
Hello, @night cloak. How may we be of assistance?
Will you play with me?
We only provide community support for the PUBG MOBILE here, please move to a discussion channel if you do not require assistance, and do not troll here, @night cloak.
You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @robust comet.
Hello, @night cloak. How can we assist you today?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Please try again some time later or contact the in-game customer service for further assistance in this regard, @abstract olive.
I have removed your video as a safety measure as it contains your personal information.
what can i say them about this situation
Contact them and answer the FAQ bot's questions accordingly.
ok thanks
RP M1 ended on August 12, and M2 started the next day.
Hi
Recently I login my account but they are showing your account has been banned for violating policies even I didn't break any rules yesterday I played with random players and he's also banned but I have no idea that they are cheaters Please Fix it as soon as possible
Pubg ID name: B2F丨JOJO
Pubg character ID: 5919585362
Why premium crate is not available for some regions
Please refer to the private message from @polar marsh for further information, @wet kestrel.
Yes, it is intentional. Feel free to share your concern and feedback to the game through #old.
Hi
Recently I login my account but they are showing your account has been banned for violating policies even I didn't break any rules yesterday I played with random players and he's also banned but I have no idea that they are cheaters Please Fix it as soon as possible
Pubg ID name: B2F丨JOJO
Pubg character ID: 5696791544
Please refer to the private message from @polar marsh for further information, @wet dome.
Sry for the inconvenience @feral forge
By mistake I've asked for m1 nd m2 instead of m3 end date
M3 will end on the 17th of this month.
Hello Sir
Recently I login my account but they are showing your account has been banned for violating policies even I didn't break any rules yesterday I played with random players and he's also banned but I have no idea that they are cheaters Please Fix it as soon as possible
Pubg ID name: B A B Y G
Pubg character ID: 51232868551
Please refer to the private message from @polar marsh for further information, @upper vale.
Hi
Recently I login my account but they are showing your account has been banned for violating policies even I didn't break any rules yesterday I played with random players and he's also banned but I have no idea that they are cheaters Please Fix it as soon as possible
Pubg ID name: B2F丨JOJO
Pubg character ID: 5919585362
Please refer to the private message from @polar marsh for further information, @molten shale.
Hello i have not any option to change region button plz help me
Hello i want unlink my pubg email but there is no edite or delete the email so please help me because i put my account for sell
Hello, my account has been unjustly banned, and I am asking for the ban to be lifted from my account ID : 5204300507
Please refer to the private message from @polar marsh for further information, @wet elbow.
Kindly share a screenshot of your basic settings.
I swear you can but you don’t want and what is your problem this is my account what ever i do it’s not your business
You've agreed to the TOS, so you cannot sell it. 🐒
I put my account to sell or delete it’s my choice
Ok I don’t but they have to help me
They have to unlink my 3rd email
They can help with an account ban if you’d like?
Bc they exist for this
Kindly contact in-game support and inform them that your account is being sold, so you’d like to unlink the third email.
And who are you ??
These are the terms you’ve agreed to when creating your account. Continuing this topic is a violation of #735483472432594994 within this server. You may discontinue now.
I want tO Change my region but pubg cannot send me verification code
Please contact the in-game customer service for further assistance in this regard.
I also do this
Please Change my region pubg
Please change my region Israel to Pakistan
Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. Should you require assistance in this regard you may contact in-game support, thank you for understanding.
Sir Please help i want to change my region
Thanks
You may change your region via your basic settings.
No when i entered the code that pubg sent to my number that shows parameter error ?? How can i do thid
I want to add my third link
Please contact the in-game customer service for further assistance in this regard.
I entered the verification code to change my region but it says expired token
You may need to generate another verification code, @dense yew.
When I try to it says too many actions taken quickly try again later
You may need to try at a later time or contact customer service in-game, @dense yew.
Ok
How'd I change servers again?
Can you please add more details about your concern, @mortal jolt?
You can change your server through in-game Basic settings > Account, @mortal jolt.
Alright, thank you.
My pleasure, @mortal jolt!
My old account got hacked and I want it back so badly is there a way I can get it back. My Facebook got banned from the hackers doings
Please refer to the private message from @polar marsh for further information, @night cloak.
Someone in my server using hack
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @latent crag. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @balmy horizon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
You may refer to this, @balmy horizon.
how i can change my 3rd link
You cannot since that isn't a feature yet.
Feel free to state them here, @sharp arch.
nicee
hacker hack my 3rd link and here is no feature
Is it possible to link new fb account in pubg?
Please contact the customer service in-game for further assistance, @dusky osprey.
Could you please elaborate?
i contact but responce
over accounts was not secure in pubg why we invest so much money
I mean i want to link my new fb account with old fb account
Is possible
?
You can only have one of the same social media accounts linked.
You will have to unlink your old one to add a new one I suppose.
Okay, i will ❤️
Please help me change my region back to Pakistan
You have already been answered, @rough sky. Please avoid repeating the same inquiry.
I want to change my region in Pubg Mobile
You can do it through in-game Basic settings > Account, @still relic. If you're facing any issues, please contact customer support in-game.
Can I transfer my account back to pubgm from battlegrounds mobile india?
Please do not use languages other than English, @dusky osprey. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Bgmi is full of hackers.... It's getting worse day by day
ohh download pubm and maybe pubg show a option like bgmi in start
of transfer inventroy
No. Once your has migrated to another version, you will not be login again with the same account in the global version.
#questions
Sir/madam I have change my server from middle east to asia by mistake , as i don't know that i con't change my server after update, so please change my serer from asia to middle east
game id: 5928156242
Name: KHUBEE008
You will need to wait for the cool-down to be over in order to change your server again, @slim osprey.
I have lost my all point im so disappoint and i have lagging reconnecting logging issues
Your concern is comprehensible but unfortunately there is no other way, @slim osprey. You will still need to wait for the cool-down to be over.
I have to change my server thats it i can't play properly I'm a youtuber how I'll upload videos without playing
We cannot help you any further in this regard, @slim osprey. You can use #chat for further discussion.
Please do not use languages other than English, @quaint roost. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
I am ayaz from pakistan my pubg account region not change
You can change your region from the basic settings in-game. Click on "account" button.
Check The video
Please contact the customer service in-game for further assistance, @quaint roost. Also, please delete the video since it has personal information.
Ok but how can i change tha region
Help me
Please mention your device and country, @fringe hound.
Ipad 9 generation iraq
Which login method are you using, @fringe hound?
In game email
Do i need to use vpn
This usually happens when you have entered the incorrect login credentials or cancel the login process, @fringe hound. Please try to do a Routine Repair of the game, restart your device or try to change your password. Also, VPN usage is not recommended and may put your account at risk of getting suspended.
Ok thx
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5360156579
The name of the account usermahmoud
Please refer to the private message from @polar marsh for further information, @mellow garnet.
Hi pubg Developers I can't Change The Region in Game when paste the Code it says Parameter error-1
😡😡
Please contact the customer service in-game for further assistance, @blazing sundial.
They are not replying
The customer service in-game receives an enormous number of requests everyday and it takes time to review all of them. You may refer to subpoint 5.5 in #faq.
Ok Thank You
Hi When
will the new moon come?
After the end of the third month?
Hello anyone mod here ?
Could you please elaborate, @night cloak?
Please state your issue first.
Nice , how fair pubd mobile is 👏🏼
Why my feedback it’s not correct?
Can I Report A 100% Hacker Here to Ban him at Realtime
Could you please elaborate your issue?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @blazing sundial. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Yes i already elaborate my issue
Please contact the customer service in-game for account related issues, @upper vale.
That channel is meant for reporting feedback and issues related to PUBG MOBILE.
Customer service in-game not reply my issue
Please wait patiently since the customer service in-game receives an enormous number of requests everyday and it takes time to review all of them. You may refer to subpoint 5.5 in #faq, @upper vale.
Character nickname: FortySeventhツ
Character ID: 6511496659
Recent Access: Apple ID
Area to change: Korea
Reason for wanting to change the area: after the update, the area changed and the events disappeared
Hello pls listen I wanted to change my PUBG mobile email login email and password and it did not work

Are you referring to your region?
Thanks
Yes
Unfortunately you cannot change your third link email manually. But you can try changing your password.
But I forgot my email
Yes
And I don't have my email account in my Gmail app
Search for the keyword PUBG MOBILE using the search feature on all the possible Gmail accounts. You will be able to find the confirmation mail that indicates your e-mail address being successfully linked. Please remember that remembering your credentials is your own responsibility.
You can change your region from the basic settings in-game. Click on "account" button.
I have no events after updating the game
My region is not changing
Please try performing a routine repair and see if that helps.
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
Could you please elaborate your issue?
I've done all the quests for the battle pass from all of the weeks and I haven't got to 50 yet what can I do?
You should be able to reach level 50 by completing RP missions, including the weekly match time and daily missions, @scarlet flame. You can earn editional point by opening classic or premium crates.
That may be the reason.
I was playing with a friend and we were talking so I typed a word on chat as one of us can’t hear us. Immediately I type I saw data changed it logged me out and i login back and I was kicked out of the match
Can you please share a screenshot, @pure raft?
Said I violated the chat rules and can’t text till tomorrow. He can’t hear us he got knocked and I was like F***k
My region is not changing
? My account has been stolen and my account has been hacked. Is there anyone who can help me get my account back?
Please avoid using inappropriate language in both text and voice channels to avoid such penalties in the future.
Can you still access the game? Also, please mention the exact social media account that has been compromised.
What is the issue you're facing while changing your region?
The account is not banned😢
Please respond to my inquiry accordingly, @night cloak.
I can access the account via e-mail😩
Message not come
I spoke with the customer service, but he did not do that. I provided them with all the information from shipping receipts and others, no one helps me😫
Unfortunately, we cannot help you with such account related issues through the community other than to redirect you to customer service. Please be advised that if you fail to provide the accurate information, customer service may not be able to proceed.
Customer service didn't notice when evr i try to talk wid them only bot speak 😣
Can u plz claim my problem with community service😫
Please do not share attachments that contain of personal information, @autumn ravine. As of your issue, we are unable to help you with such account related issues through the community. Feel free to contact customer service again or submit a report of the issue through #old in compliance with channel's pinned instructions.
I watch in youtue and came here they told me to do this
@cyan citrus are u member of pubg moble?
No. We are just normal players and provide community support through this platform, @autumn ravine.
Verification code got but its show parameter -1 when eveything is done
No one helped me, I gave all the information
You have already been answered. We cannot help you any further in this regard. Feel free to take this discussion to #chat.
Customer service not response only bot talk
As we only provide community support through this platform, we are unable to help you with such account related issues neither we are affiliated with customer service in any way.
Do u knw how to contact wid them?
You can only do it through customer service in-game, @autumn ravine. Select the relevant options available during your inquiry to connect to customer service representative.
Ok thank s bro
Is there anyone who can help me please I don't want to lose my account I paid a lot of money
You have already been answered, @night cloak. Only in-game customer service can help you in this reagrd.
this is hack
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.
We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.
Please help me to show the country button
Could you please elaborate? A screenshot would be helpful.
Hi, I have problem with " Pubg mobile royal pass upgrade card group". When I wanna invite my 3 friends , I can't finde them on my search list evene when I type their ID. When they try to enter to group by using group code , it doesn't show them nothing. At the end , I can only invite 10 randoms guy that i don't wanna add to my group.
The state button is not showing up for me
Is this allowed? It allows you do control your mobile device using your pc and probably play games.
No. Any peripheral devices or any applications that can interfere with the normal functionality of the game will result in an account suspension, @night cloak.
Sir please help me I want Change My Region
oh oki, thank you!
You can do it through in-game Basic settings > Account. If you're facing any issues while doing so, please contact customer support in-game.
My pleasure!
Can you help me? @cyan citrus
Could you please provide an English screenshot of your basic settings?
Number link code not received please help me
Hello, PUBG MOBILE. I know that you are very busy
due to the large number of messages. I had no problem with my account. My account has been
banned for no reason and I swear to do or use external
materials and that I play clean play and I make very careful to comply with the terms and integrity of the
game.
Iask you to solve a problem as soon as possible because l am wronged. Thank you, PUBG MOBILE
The account id51366806936
The name of the account user منتصرxvoz
Please refer to the private message from @polar marsh for further information, @little jungle.
If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. This is why the option is not available for you.
Please try to use that Refresh option when inviting your friends.
Please do, @short matrix.
Gonna send you in private
@bunk please help me.. Pubg number link not Received
It is possible that your friend is already in a group. As of your invite, invite will be automatically sent to the available friends when you tap ''Invite''.
Please contact the customer service for further assistance, @gusty walrus. Refer to subpoint 5.4 in #faq for further information.
Nope , she doesn't have any group. And she had UC to enter in the group.
@storm flume Sir please Help me.. Pubg Number link code Not Received
Please contact the in-game customer service for further assistance with this. Refer to subpoint 5.4 in #faq for further instructions.
@cyan citrus Please check the video that I send you in private
I did. Please try to do a Routine Repair of the game and ask your friend to do the same as well, @short matrix.
Change my region in Bangladesh
We can't do that for you, @halcyon walrus. You can change your region through in-game Basic settings, @halcyon walrus. If you're facing any issues, please contact customer support in-game for further assistance.
We did and still nothing. I even send here my invenation on Whatsapp and when she opend the link , the game immediately send her back in lobby. She try by copying the group ID but when she type the code it doesn't show here anything. She have enough UC and synergie over 2k with plus we are in game connection but still she can't enter.
You and your friend may need to reinstall the game completely, @short matrix. If the issue still persists, please try to contact customer service in-game or report the issue through #old in compliance with channel's pinned instructions.
I have more than 100 active players on friend list but i can only invite 7 or 8 of them to this RP Group. I think that is not normal? @cyan citrus
Unfortunately, I don't have information in this regard, @short matrix.
HELO I cant change my region please help
What is the issue you're facing while changing your region, @languid dove?
Paramerter Error
Hmmm very sad error.
Please contact the customer service for further assistance, @languid dove. Refer to subpoint 5.4 in #faq for further information.
Kindly help how i can change?
You can only invite people who has RP and not in any other RP team.
Help me to change my region to Pakistan plz.
I know that. She was RP member last 3 season and she is member for this season aswell and she is not in any other group. So...
@short matrix Then she requested to join somewhere where she was not accepted.
There is a cooldown.
My region is not changing
@upbeat hemlock Pakistan?
Yes
Not possible for your account, buddy, @upbeat hemlock.
I can't get my verification code
Nope, because I am only player in here friend list that is RP member 😅
I know. Try again after a week.
I was thinking since last year because of urdu voice pack
@short matrix Can she not send a join request?
The restriction is mainly for the urdu voice pack.
No my region is france and I can't get these event
Help me to change region
😫 😩
@upbeat hemlock It is not possible for your account.
Why?
I can't get message
My friend face same problem but his problem slove
By pubg mobile support
😩 😫
I need urdu voice pack
Help me to change region
Hi. My friend’s account got hacked. Any way to get it back 🥺
No
Please contact customer support in-game and customer service of the compromised social media account for further assistance.
I want to change region
@upbeat hemlock You will not get to change your region to Pakistan.
There is no way.
Asking here will not magically solve the issue.
Does after some update it slove
hello. my friend's account just got hacked. is there anyway to help with that?
Please contact customer support in-game and customer service of the compromised social media account for further assistance, @turbid leaf.
Customer support did not help when another friend of mine got hack so ...... just wondering if there's another way to go around with it.
f this game
bunk the shop did not show up I had enough for a 6x
pubg need to fix this and the 6x bug that does not let me change the 6 to a 3
the m4 is only good with a 6 turned in to a 3 the normal 6 is s.it I am so pis.ed at this game
There is no way around, unfortunately. As we only provide community support, we are unable to help you with such account related issues through this platform. Please reach out to customer service for further assistance.
and this w"f is this is he fing the car ?
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @edgy walrus. You can also submit a report in #old in compliance with the channel's pinned instructions.
Also, please do not bypass inappropriate language filters, @edgy walrus.
@cyan citrus I am very mad at this
and this why you trying to make me think I am about to get it but come on pubg this is not cool
okay thank you 🙂
My pleasure, @turbid leaf.
@edgy walrus, please refer to this response.
You may tap on that ''Batch Mange'' option through your friends menus and manually select the friends you would want to be removed @edgy walrus.
@cyan citrus I can finally be racist to some of my old friend
thanks
that was a joke don't ban me
Premium crates have been replaced with Lucky Spin for some regions, @languid mica. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.
@cyan citrus can I play with global people in Korean version
Yes, you can, @uncut breach.
My pleasure, @uncut breach!
Unfortunately, I'm unable to do that as we provide community support only for the global version, @uncut breach.
Oh ok np
Can I get daily 10rp points + 10 uc for a lucky spin😂😂
@cyan citrus
lol
<@&481161015728406538> please tell that how to change region before the date pubg mobile 🥺🥺
you can't
you have to wait
Because I can't miss this premium creat 😏😏
well it's your problem for changing it just keeps it at the place you live
it's not that hard
Remember not to mention the moderator role unless it‘s a server-related emergency.
Top-up uc to the lucky spin to my pubg account 😊😊
The cooldown has to end as stated by the above individual. Keep in mind to limit the role mention for server-sided emergencies.
Please avoid going off-topic, @edgy walrus. You may have unrelated conversations in #chat.
All the cheaters were banned that I reported, but I did not get compensation, why?
i supposed to get my point back after they banned?
The feature has not yet been completely functional, @fierce night. Feel free to provide your feedback through #old.
i see some people get thier points back
but me?
what i suppose to do exactly
As I mentioned earlier, that feature has not yet been completely functional, @fierce night. You may provide your feedback through #old.
My region change verification code is not coming. How to solve this issue?
hello i need help
We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.
Please contact the customer service for further assistance, @valid veldt. Refer to subpoint 5.4 in #faq for further information.
bro 3rd link number not connected and show (permanent Error -1) @valid veldt
Please contact customer support in-game for further assistance, @night cloak.
You can do it through in-game Basic settings > Account, @vale dust. Please contact customer support in-game if you're facing any issues.
@cyan citrus how to i change my 3rd link??
Hello@storm flume
Here is a issue of verification code for changing region
I can't face it
I'd: 5413106611 (csJOKERop)
They are sending automated message i want to change region but i don't have any phone number
That is not possible at the moment.
But why is that not possible 🤔 this isn't fair i live in Pakistan and my region is USA
Please contact the customer service for further assistance, @tawny forge. Refer to subpoint 5.4 in #faq for further information.
I don't have a phone how can i change it
Unfortunately, we cannot help you with account related issues through the community. Feel free to submit a report of the issue through #old in compliance with channel's pinned instructions.
You may need to increase your account level until you will be in ranking.
will i still be able to reach conqueror while being unranked? im 500points away from top 100
@cyan citrus
No. You will only obtain conqueror after you're in the ranking, @severe kettle.
what account level should i acquire? @cyan citrus
I don't have information about the exact level requirement, @severe kettle. Should be around level 40.
thanks @cyan citrus
My pleasure, @severe kettle!
Sir I want to change my region. But I can't receive message. I try so many times.
Please contact the customer service for further assistance, @wraith gazelle. Refer to subpoint 5.4 in #faq for further information.
Sir please I want to change my region
Please do as mentioned above, @wraith gazelle.
Where it is
@wraith gazelle
Where is the customer service for future assistance
You can contact them through in-game, @wraith gazelle.
Sir i ready the following instructions but it didn't change. I email on this policy@proximabeta.com email but was not delivered
Here it is screen-shot.
Please refer to the instructions given in following screenshot on how to contact customer service, @wraith gazelle.
I'm asking you to please change my region
I have done all this
I haven't received any proper response
As we only provide community support through this platform, we are unable to help you with account related issues. Please feel free to contact customer service again or report the issue through #old in compliance with channel's pinned instructions, @wraith gazelle.
I have read the whole instruction which are given in customer service
@cyan citrus I am getting network error while logging in
Can you please share a screenshot, @night cloak?
I dont use discord on that device
Where do you reside, @night cloak?
UAE
I need gameloop support
Please try to do a Routine Repair of the game and restart your device.
downloading is stuck at 76%
Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @fresh flame.
ok thanks
My pleasure, @fresh flame!
Is trading weapons item etc allowed on metro?
Hi
I want to change my email on pubg
Can someone help me get my pubg account back😔
Thank U I was able to fix my issue...
Again, my pleasure, @fresh flame. Do come back again, should you require any further assistance regarding PUBG MOBILE.
Please add more details about the issue you're facing.
why this not count ?? 😳
That is not possible at the moment.
bunkie
My account got hacked about in hour ago and I want to get it back as fast as possible before he ban the account
if you leave a crew star match befor starting can you start another one after that?
That is unfortunate that your account has been compromised. Can you still access the game through any of the social media accounts linked to the game? Also, please mention the exact social media account that has been compromised.
Illegal trading of items is prohibited.
not with real currency. it’s like giving someone a weapon and they give another weapon
It’s basically like marketing
Twitter, I can’t login anymore when I try to login it says that there is no account with that information
Please submit a report to Twitter customer service through the following link, @sharp burrow. Wait patiently, they usually respond within 24 hours.
https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised.
It shouldn’t be an issue.
Ty♥️
My pleasure, @sharp burrow!
How to join the server on pubgm Ukraine?
Why doesn't the load of luck fall, although it's been 3 days already, and I play a lot.
Please add more details about the issue you're facing or state your inquiry more properly, @real grail.
Pubg id:51238412800
Plz Report him guys he's a hacker
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
The air cargo of luck stopped falling to me, before that it fell to me every day, but when I cooked UC he stopped falling for me, although I play a lot of 10-20 + games per day, I would like to ask what needs to be done so that he finally appears, or is it possible to influence this.
That may not be available for your account more often, @real grail. Unfortunately, this is not something we can help with. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.
How to solve this problem
You cannot fix it, @real grail. Instead, you can provide your feedback through #old in compliance with channel's pinned instructions.
Why did this happen? And will it be fixed?
I don't have further information in this regard, @real grail.
And moreover, there is such a program as gfx tool, which removes the FPS limit and makes it larger, is it punishable?
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @real grail.
@cyan citrus
@real grail
These are not cheats, but removes the FPS limit.
If this is punishable, then I demand that the restriction be removed on my device, because I would not be more pleased to play at 20 fps when I can play at 60 from the same device.
Still prohibited and will result in an account suspension, @real grail. You can provide your feedback regarding your device through #old. If you don't require any further assistance, please move to #chat.
DAY 3 IS ENDED SO THE CURRENT WEEK IS END I GUESSS BUT STILL CANT COLLECT
Where can i get other regional servers of PUBGM
You may refer to #735483472432594994 sub point 3.1 for further information, @night cloak.
Try to check again after 00:00 UTC.
Not language servers but other version servers
We only provide assistance for PUBG MOBILE global version, @night cloak.
How to report File modified player which had paid VIP file ?
Pakistan
White body + No recoil
If you would like to report a cheater, you can report it via the cheaters report form at https://bit.ly/3uDSJZv. For online PUBG MOBILE cheating content, you can report them at https://bit.ly/3soBavK.
If you have information about a cheat software, or a Telegram group that features PUBG MOBILE cheating softwares, they can be reported directly to http://cheat-collect.pubgm.cc/.
Nope, because when she enter my nick or my ID or ID of group, it doesn't show her anything.
@short matrix Could you ask her to add a mutual friend and then trying to search up their RP group.
What is this pubg in tdm my team has 5players
I will tell her to try that. But still I think it is some other problem because I have over 100 active players and I can invite only 7 or 8 of them. But we gonna try that option aswell
Understandable. Also, it is the last week of the RP team - chances of getting people who did not join an RP team is less.
Might be a visual bug. Feel free to report it through #old in compliance with channel's pinned instructions.
I want to change region but premeter error
Hello sir my region is turkey and my premium crate is not available is that a glitch
😩
No. This is not a glitch, @stray merlin. The premium crates have been replaced with Lucky Spin for some regions. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.
You have already been answered multiple times, @upbeat hemlock. Please move to #chat and avoid cluttering the support channel.
Dear pubg mobile ban pan developer's please help battleground's mobile India team to ban hacker's in game
You can check the schedule by tapping on that ''Schedule'' option.
We provide community support only for the global English version of PUBG MOBILE here, @earnest lance.
Hello
I had a question what will happen if i deactivate my Twitter account linked to Pubg ?
Thank u
My pleasure, @meager pumice!
@celest shadow how do we know the details of the daily matches? also are there any rewards
@supple ferry, please don't share attachments that contain your personal information. As of your issue, contact customer service in-game for further assistance.
You may refer to the pinned messages of #matches for further information.
How can I help you?
Hello
I had a question what will happen if i deactivate my Twitter account linked to Pubg ?
is there any type of schedule or do I just keep checking in. also are there any prizes for first place?
If you deactivate or delete your Twitter account, you will not be able to log into your PUBG MOBILE account using the Twitter account that was disabled or deleted.
Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further instructions.
I ve connected Twitter and Play Games to my Pubg Account . If i disable my Twitter will it be any problem ?
Yes, the schedule, prizes and other details are pinned in the #matches channel. You can click on the link to be redirected to the original message:
Instead of disabling your Twitter account, you can unlink it from your PUBG MOBILE account instead. Refer to subpoint 2.5 in #faq for further information.
The actual reason is very complicated i ll try to explain
On 9th October 10pm my Twitter account got compromised and the person got access to my account . at like 10.24pm i managed to recover my account . There are no other logged in devices to my Twitter account but someone else is able to login to my account Via my Twitter . I know that because when i regained access i started unlinking process for my account and then i started playing after sometime i got a notice saying logged in from another location i immediately logged back into my account , then i went to account and i saw that the unlinking process for Twitter got cancelled . Please help me to get my access back to my account .
Hi. I need support. I couldn't change my region due to not receipt of code at mobile
If you still have access to your Twitter account, change the password and enable two-factor authentication.
On your PUBG MOBILE account, head over to basic settings and select Log Out and the "Log out of all devices" option. Log back in and see if this helps.
Please contact the in-game customer service for further assistance. Refer to subpoint 5.4 in #faq for further instructions.
Please pubg mobile anti cheat developer's please help battleground's mobile India to ban the cheater
I ve enabled 2FA and i ve done that log out of all devices too
I don't want to loose my ID . I want to do something that will make it a 100% Sure that no one else can access my account via my Twitter
If you suggest Log out of all devices will be enough I ll go with that
if not i ll just deactivate to ensure that no one ever gets access to my account Via Twitter
I am unable to enter in TDM matches.I have complained a lot of time against this issue but you guys are not solving this issue.I request you to please fix this Issue ASAP.The game is just stuck there and doesn’t starts.please fix this🙏🙏.This is third time i am complaining about this issue.🙏
Pubg id: 5120880522
Device:iphone 8 plus
Internet connection:cellular data
Country:Pakistan
Network:Telenor
Kindly report any bugs inside of the #old channel.
This is my third time reporting this issue in #old but no response
You should not expected a response in that channel. This is just to make the team of on going issues.
Visey
Any idea about this @night cloak?
It might be referring to this button. The ? button does lead you to more information about the Challenge point system.
Bro metro royale not give invite message problem solved?
I am not just talking about the response but also there is no fixation of my issue
Let me try. ||Why hiding your tier?||
This is correct, @normal fulcrum. Information is listed on the bottom of that page.
You may wait for a moderators answer if they have a different answer or could explain better. ||I used your screenshot since I'm not on my phone but remember it being there.||
Patience is key in this situation. On the side note have you tried any troubleshooting?
There’s been no news regarding so we’re unsure.
That helped. Thanks.
Btw, point 4 refers to 1.5x multiplier, right?
Every time I try to login to play, I get a resource download of 6mb and it tells me to restart. But when I do it keeps doing it in a loop. Can anyone help?
Hey i want to change my region from turkey to pakistan...and for this I've to verify my phone number which I'm unable to verify as an error popped up everytime "parameter error 1"
Yes, the first match of the day will have a x1.5 multiplier.
You can change your region from the basic settings in-game. Click on the "accounts" button.
Okie thanks 
Please refer to the private message from @polar marsh for further information, @night cloak.
I tired a lot always show parameter errors 😭
I do have same problem
You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.
You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.
Where do you reside?
USA
That also don't work
Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. Should you require assistance in this regard you may contact in-game support, thank you for understanding.
Thanks 😊
Could you please try the following if you haven’t already:
Uninstall and re install PUBG MOBILE.
Restart your device.
Use a different internet connection.
Using a DNS changer.
Repairing your game if possible.
Yea I’ll give it a try
Should the issue persist please do come back for further assistance.
hello is legal to use vpn on pubg for a better network?
Usage of VPN is not recommended when playing PUBG MOBILE. In most cases, it does not help with reducing your ping.
Please use #activities for such in-game activities, @earnest copper.
ok understand
Iam in diamond rank why iam playing vs bronze v players and players with 1 game ?
May I know what gamemode?
It is possible that the player is playing with higher ranked teammates or there are not enough players on the server which may cause you to be matched with lower ranked players. This also might happen if there is a lack of players. Feel free to provide your feedback in #old.
Feel free to provide your feedback in #old.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Thank you guys
You're welcome. Sorry that you have to go through such issues.
Anybody have a group that I can join?
Sir, can you answer in private? Thank you
@celest shadow
Sir, can you reply me privately to solve a problem?
Hi support team, why premium crate is not showing instead it's item's are in a lucky spin, this glitch happening with many players
@celest shadow
Sir my account has been hacked what should i do please help
My account has been hacked
@Bunk#٣My account has been hacked sir please help
Hi, my BP is not increasing even after very good gameplays , what's the issue?
Please contact the in-game customer service and the customer service of your social media account in question for further assistance. You may refer to subpoint 2.8 and 5.4 in #faq for further instructions.
This is intentional for certain regions. Feel free to provide your feedback in #old.
Your social media account has been recovered sir by twitter support But the hacker linked the account to the Play Store
I did not find a quick solution with the support in the game and the hacker threatens to block the account for ten years
You can contact the in-game customer service and request them to unlink the unauthorized person's social media account, @gritty halo.
I contacted them sir, I did not find a solution in Arabic support I ask for help from those who banned you, and I am ready to provide any proof of ownership of the account, sir. I spent more than 10 thousand dollars on the account, and now he threatens to ban the account if I enter the account
I made a group for rp upgrade card and buy it
He took the uc but i didn't receive the card
@celest shadow
Hey, can I change my country region without 60 days period
The customer service receives an enormous amount of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.
Do you have any members in your group?
You will have to wait 60 days before you can switch to another country or region.
I want to change right away, is there any possibility
Since the group is not full, the Royale Pass Upgrade Card will be sent to your inventory within 24 hours.
Unfortunately, no.
Selam aleyküm
i need help achievement perfectionist dont work
@celest shadow i need help achievement perfectionist dont work
When participating in this server, please ensure you converse in English. If you want use your native language, you may find a list of regional communities listed in #735483472432594994 subpoint 3.1.
Please share a screenshot of your achievement screen and your royal pass provide, as shown below.
@night cloak
Have you read the requirements for the perfectionist title? You must max RP 6x in a row in order to obtain this.
@night cloak I reached the highest rank in season 3
@night cloak I reached the highest rank in 3 seasons
@night cloak okay, I exchanged rp points for 3 or 4 cases of 2 seasons, but they did not appear
Hi
@celest shadow okay, I exchanged rp points for 3 or 4 cases of 2 seasons, but they did not appear
Can i delete my account?
When purchasing these crates they’re automatically opened and do not go into your inventory.
You cannot.
Any other option?
You may create a new account and discontinue the use of your other account.
If i "revoke access" from Twitter then it will delete or not?
You’ll have to unlink your social media in-game.
Bro I make mistakenly a account from Twitter but I've already an account from Facebook
So that's why i want to delete the account
This is not possible.
You may use #old to provide in-game suggestions.
I believe the SCAR-L is bugged, @oblique meadow. You’ll need to get 60 points and obtain it permanently.
Okay .
Posso parlare in italiano?
Hi @unreal jackal did you check the option on the bottom left? “Delete account”?
When participating in this server, please ensure you converse in English. If you want use your native language, you may find a list of regional communities listed in #735483472432594994 subpoint 3.1.
@west vapor there's no option bro in my game
Just realized thats for users in the EEA region only. Unfortunately you cannot then.
Kindly state your issue otherwise I’m unable to assist you, thank you.
Please note only in-game support assist with account related issues.
@west vapor okah... Thanks Buddy
My account , I taken ban 1 day ? So I want to know the motivation for the ban
Please refer to the private message from @polar marsh for further information, @night cloak.
is there a list somewhere of what is considered inappropriate, or do we just guess?
He is doing live hacking
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wind snow.
We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.
Feel free to leave your feedback and suggestions to the name in #old.
This is PUBG MOBILE support for the global English version of PUBG MOBILE only.
? But this is PUBG mobile
My bad. Which title are you referring too?
This solo win title my rank is 27 but i didn't get a title today
The ranks just reset about 3 hours ago. Are you sure you do not have the title?
You do on my screen.
Do you reside in India?
Yes
You may play BGMI in this case. We will not assist you any further, thank you for understanding.
You may refer too this message.
I contacted the in game customer service on purchase issues as my account is unable to purchase anything due to risk
They told me to wait one month and it has been two days over a month and i still couldn’t purchase
Have you contacted apple support?
What should I do now
I wanna purchase something but couldn’t
Don’t have the money in bank account for midasbuy
And you’ve contacted in-game support?
What seems to be the issue? Payload is not out for another 4 days.
Yes they said to wai one minyan
Kindly contact them again.
I did
But then they told me to contact Apple customer supp
This is the first time I had this problem
I searched it up online they said to wait a month but doesn’t seem resolved for me
Unfortunately we cannot assist with account related issues here, @agile reef. You may do as advised by in-game support. Or you can purchase UC via https://www.midasbuy.com/midasbuy/ot/homepage/pubgm.
Hey
Hello! I hope you’re having a great day/night. Kindly state your issue otherwise I’m unable to assist you, thank you. 
Can I unlink my Facebook account from banned PUBG account
No you cannot.
@bitter star.
@night cloak no longer the 15th. No return date
It’ll be here on the 15th. Unless announced otherwise.
@night cloak check Facebook, clearly that’s more important than discord
If it’s been announced otherwise you may go off that announcement.
Report them to this link.
I get the verification code but it always says expired token when I change the server
It’s like this what do I do??????
How to review videos or apply for investor? And what are the requirements?
I can't see my premium crate there is no premium crate
The premium crates have been replaced with Lucky Spin for some regions. Feel free to provide your feedback through #old in compliance with channel's pinned instructions.
You may contact in-game support via your in-game settings. Should you require further assistance please refer to #faq subpoint 5.4.
I did yesterday
You may refer to this message, @rapid bramble.
I contacted the in game support yesterday should I wait for another day?
gfx tool
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @topaz oar.
There’s no ETA as to when they’ll answer. Please wait patiently for their response.
Ok
Hey bro Whatsapp! Hope you fine. Bro i'm so depressed and in problem i dont know why my pubg mobile id was banned for seven days i played from season 6 end but i cant use any thirdparty app and any file or hack so why they banned my id please help me please disappointed_relieved
Please refer to the private message from @polar marsh for further information, @boreal sun.
Hello sir what is parameter error? Can you explain please
Kindly contact in-game support for further assistance in this regard.
The Game is Dead Now we have Spent Lacs in Game But Pubg even Can't Change Our Region To Pakistan ( Parameter error-1 ) Developers Are Sleepy.
Kindly contact in-game support for further assistance in this regard. Additionally you can add your feedback in #old.
Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. Should you require assistance in this regard you may contact in-game support, thank you for understanding.
For the gladiator’s oddessy event is the title permanent
Which event are you referring too sorry?
I've completed more than 50 game killing my self with nades but still didn't get the hidden achievement!! Why is that??
There are rewards you can receive in-game by being a MVP of #matches. You may refer to the channels pinned messages to see the awesome rewards you can receive!
Please refer to the private message from @polar marsh for further information, @night cloak.
Hello, state your issue.
I don't have a problem, but I want to introduce content creators. I have an account with more than 600 thousand followers on Instagram
@celest shadow, will help you about content creator rules. Please wait for his reply.
Please refer to the Community section of #735483472432594994.
Why is 3 minutes 30 seconds waiting time on karakin solo eu?@celest shadow
Matchmaking time depends on how many players are currently playing on the specific game mode, map, team mode, perspective and server.
I know I'm back but I don't know how to apply to content creators from any link
You can apply here:
Thanks 🙏
Oh thank u
Can be added some songs in cars?@celest shadow
You can change your vehicle music here:
Nice i like it
I have not done anything wrong and you have banned my account for not valid reason.. Please give me my account back.
Character Id:5904391784
Name: 千i尺乇〆FURY
Please refer to the private message from @polar marsh for further information, @snow orchid.
@celest shadow where i can find that in game?
From the main lobby, swipe to right to enter your player space and then select "Music" below your clan.
Thank u i find it
@celest shadow Hi Bro
Do you remember I asked for Twitter deactivation yesterday ?
I deactivated my Twitter then I slept when I woke up I saw an Email saying your twitter account has been reactivated . I didn't reactivate my account
That can only mean that someone else has access to your Twitter account. Please consider changing your Twitter account's e-mail and password as well as enabling two-factor authentication for added security.
I did all of That . I changed the username , Email , Phone Number . I added 2FA I enabled Phone OTP + Google Authentication OTP + NFC/Bluetooth
And After doing all of this Now I have deactivated my account again
I m just Hoping he doesn't reactivate it again
I think there is something really wrong with my game or with my account well i thought it was my device i was playing with an iphone6s plus and changed to iphone 8 plus but its still the same trouble, every single game i get matched with a server full of cheaters either these guys are cheating conquerrors with 11+kd with all gun labs maxed out and esp magic bullet wallhack i even ran into some guys aimboting with grenades they made it to top globally or its silver dudes with 0.1 kd and they don’t spend a micro second to kill me whats wrong with this ? Can you help me get fair matching its really troubling i was in crown camping forever and when i lose against cheaters its like -40
If the issue persists, feel free to contact Twitter's customer support for further assistance.
Yes Thanks
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @silent panther. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Nooo noo iam reporting an issue i always get matched with cheaters and my game be acting funny after the first game after repair
I can not change my region
Can you please elaborate this issue?
My account country region option not available please sir help me
You can change your country or region under the basic settings, and select Account at the bottom-right.
Whenever i go into a game i am in a cheaters server its full of cheaters literally 99% if they are not stopid guys with cheats i can’t kill them
Accounts in the European Economic Area (EEA) will not have the change country or region option due to the General Data Protection Regulation (GDPR).
If you encounter cheaters in your match, please report them through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search.
@celest shadow it is not working it always shows perameter error
Its even worse when i report someone the matching time increases and i get with cheaters again and no one gets banned they are suspicious for you guys but i know they cheating for a fact its too obvious but no one is banned for some reason
Please contact the in-game customer service for further assistance in this regard.
My account country Ribbon option not available my from Pakistan change Pakistan my country
Feel free to provide your feedback in #old.
I had two player taking other players items in metro
Please refer to my previous message about your inquiry. You cannot change to a different country or region on your PUBG MOBILE account because it is currently in the European Economic Area. There is a regulation that restricts you from transferring this data outside of Europe. This is not something the customer service or developers can help you with. Thank you for your understanding.
Me and a friend of mine were inside the game loading up my armor came off suddenly and I see a teammate to pick it up and I asked him nicely I can have it back he says no
ArchDevilsh /5483327933
Guessing he’s been taking other players stuff well they’re trying to log into the game
Please do not use languages other than English, @peak tree. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please my country region show me please help me
Please my country region show me please help me
Please avoid repeating the same inquiry, @peak tree. You may refer to this and move to a discussion channel since you have already been answered.
When will come "zombie"modes, bluehole mode, payload?@celest shadow back to game
@pallid briar
You may refer to the game modes calendar in #news:
15.10 it comes tnx
Sir please help me i want change region in pubg
You can change your region from the basic settings in-game. Click on the account button.
No send code in my mobile number
Please contact the customer service in-game for further assistance, @compact mica. We are unable to assist you in this regard.
Thanks
I want unlink 3 Link any solution?
Someone accessed my email becuase of it i want unlink 3link
Please contact the customer service for further assistance, @rose eagle. Refer to subpoint 5.4 in #faq for further information.
Sir help me I want to change my region
Pakistan?
Yes Pakistan
@worthy sparrow Not possible for that country. Try a different one.
When this is possible to change region in Pakistan?
@worthy sparrow No information.
Any solution?
New account, yes.
Then, no solution.
Why new premium create isn't coming? In turkey? Is there any solution?
@night cloak
@acoustic salmon It is on the spin.
why it pushes the infection mode back, it had to be released on the 15th ?
October 15 - November 15
▫️ Survive Till Dawn
▫️ Infection Mode
▫️ Payload 2.0
▫️ Runic Power
@storm flume hi
Look
Please contact the in-game customer service for further assistance with this, @zenith cairn.
Survive Till Dawn 22 October
Playload 2.0, infection mode, available in november
Will get back to you regarding this later.
Greetings, when I enter tdm with my account, the opponent and the players in my team are not visible
<@&481161015728406538>
Please perform a routine repair from the login menu and check your Internet connection, @night cloak.
I tried with no results
Yes, this is the updated game modes calendar. The return dates have been changed. Please refer to the dates on this calendar from now on.
is there any solution for this mate?
Please submit a report regarding this issue in #old and include the following details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Issue Description
▫️ Video Recording
I want to change my region but i did not recieve any code from pubg mobile. Kindly help me to change the country region. Thanks
Hello, I accidentally recharged my account with 3000 uc, can I send uc from account to account?
Please contact the customer service in-game for further assistance, @ripe drift. We are unable to assist you in this regard.
Sadly, you cannot send UC like that. Please be more aware in the future.
I did but didn't help out
Feel free to report the issue in #old following the instructions that are pinned to that channel, @ripe drift.
Ok. Thanks
Why you never bann this cheater pubg????
ID 5264531670 and 5605287820
it's like making everyone cheat.
I'm starting to lose the taste for games right now. Cheaters in every game but never banned tired_face tired_face
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Please contact the customer service in-game for further assistance, @zenith cairn. Also, please delete the videos since they contain personal information.
@pallid briar OK plzz help me how it's possible to change my country region
Please refer to subpoint 5.4 in #faq and contact the customer service in-game. We are unable to assist you in this regard, @zenith cairn.
Hello my twitter account was hacked this morning and now I can't login to the pubg mobile game, can i get my pubg account back or can u help my about it ? This is my id 5102383210.
Do you have another login methods connected or have access to your PUBG MOBILE account?
No, I can't access my account. He deleted the twitter account and changed it from the game.
have been made a few leaks from new pass?
You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. Please try to recover at least one of the login methods before contacting the customer service. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance.
No information regarding this.
oh
@pallid briar OK customer service not listen my problem plzz help
Feel free to report the issue in #old following the instructions that are pinned to that channel, @zenith cairn.
There is a speedhack that is undetected its like the player has fully boosted their adrinaline 2 or 3 times its barely noticable but they can outrun any aim and they can outrun bullets a dude was actually just dancing arround while i was struggling to keep the aim at his face and another guy was running arround a little cabin while i was running behind him but he outrun me in every corner
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @glacial lodge.
If you would like to report a cheater, you can report it via the cheaters report form at https://bit.ly/3uDSJZv. For online PUBG MOBILE cheating content, you can report them at https://bit.ly/3soBavK.
If you have information about a cheat software, or a Telegram group that features PUBG MOBILE cheating softwares, they can be reported directly to http://cheat-collect.pubgm.cc/.
Hello can someone named piston DM me quickly pls
Hello, I have some questions about All talent Championship, it’s any admin here ?
Hi i got my account haked and he linked it to twitter i have 3rd links can i recover it and remove 2 links to him instantly which are gmail and twitter?
Feel free to state your question!
Please contact the customer service in-game to unlink any unauthorized social media accounts, @noble ridge.
I send you privately
The achievement of the formidable flora is not counted. What to do?
All talent championship every month?@pallid briar
Hello pubg mobile
I want to change my region to Pakistan
But I don't receive verification code
Please help me with this issue 🥺
OSツRIVAL
5537518619
No exact date on when the next one will start.
✅
Please do not use languages other than English, @rancid rock. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please contact the customer service in-game for further assistance, @vague willow. We are unable to assist you in this regard.
идите нахуй
How can i change my region?
Oke
I already have tried in game but I didn't got any help that's why I am here
Well there i see articles only how can i talk to chat support can u guide by pics in ib plz
You may use this screenshot as an example:
Feel free to report the issue in #old following the instructions that are pinned to that channel. Hopefully the issue will be resolved soon.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5820769815
The name of the account user vRami32
Please refer to the private message from @polar marsh for further information, @olive tusk.
TDM and Room Are Glitch plz explane what problum
