questions

[next aurora]

Those thing came by date

[unborn mica]

I’m currently in the Middle East but I came from USA, but App Store and iPhone is USA based

[unborn mica]

You are saying maybe location is causing the problem? I tried to use vpn to get in the USA

[next aurora]

ThoSe ModE came when the time has come for it to come

Idk wheres the image show date

[unborn mica]

But metro is release 9.28 globally today is 9.29 already

[next aurora]

Idk metro

Works for me

[unborn mica]

@cyan citrus we have the same version

[cyan citrus]

VPN usage is not recommended. Please avoid it. Can you please tell me what happens when you tap on the specific mode during map selection?

[night cloak]

Ban notice is useless whenever they release ban notice then more hackers come

[bold root]

metro glitch??

Ghost

[unborn mica]

@cyan citrus it just selects it, It works

[cyan citrus]

Glad to hear that, @unborn mica!

[unborn mica]

But metro is not loading and I don’t see the titan and some other modes I downloaded

I came back to PUBG just for metro but I noticed the other stuff is not showing so I thought maybe something wrong with my PUBG client

[bold root]

are you going to remove the subway today it was really boring @cyan citrus

[unborn mica]

It showed I installed an update 10.8 mb

[bold root]

Metro ghost bug

[cyan citrus]

You may find the Titans: Last stand Teaser in Events > Themed, @unborn mica.

[cyan citrus]

You can report such issues through #old in compliance with channel's pinned instructions.

[unborn mica]

Why some have access to metro, is it only to those who voted?

Or what’s going on? I’m confused, maybe they will release a small update soon to@make metro available to everyone?

Because I thought only for beta u need invitation. To play metro

@cyan citrus

[cyan citrus]

We don't have such information yet, @unborn mica. When we do, we will let you know.

[night cloak]

Please help me, my account has been hacked and my account has been hacked by the thief

[unborn mica]

Ok thank you so much for your fast replies @cyan citrus

[cyan citrus]

Please contact customer support in-game and the customer service of relevant social media account for further assistance.

[unborn mica]

Is it possible I need to play some regular matches to get access to metro? @cyan citrus

I remember when metro first came out it was like that then they sent the invite via mail or something, I forgot @cyan citrus

Cuz i haven’t played PUBG in 4 months maybe it has something to do with that?

[cyan citrus]

I don't have such information yet, @unborn mica. You may need to wait until METRO ROYALE REUNION will be available to you.

[unborn mica]

Ok sure thanks

[cyan citrus]

My pleasure, @unborn mica!

[slender garden]

hi <@&639889499718942720> can you please delete metro royal again because my friend doesn't want to play classics with me and i dont like metro, thank you

[night cloak]

Please, no one helped me, I need help from you, please

[night cloak]

You may use #old to provide feedback regarding PUBG MOBILE, please note they won’t be removing a mode to satisfy one member as a lot more are enjoying the mode.

I want to contact someone responsible for Discord

[night cloak]

You may refer to this message, @night cloak. As community members and discord moderators are unable to assist with account related issues, this is the only way.

[night cloak]

I know that but this is the only way to get my account back I paid a lot of money, I don't want to lose my account

[golden lion]

Are developers known to unlink error ?

[night cloak]

Then I highly recommend contacting in-game support for assistance in this regard.

[golden lion]

@celest shadow did they even know?

The issue faced by thousands of people

[night cloak]

If a issue is to effect a mass amount of users and has been reported in #old, it will be passed on too be fixed.

[golden lion]

Ok thanks

[night cloak]

Customer service does nothing I found them

[night cloak]

Can you still access your PUBG MOBILE account?

[night cloak]

The thief beat my account, but I have all the shipping receipts

[tired matrix]

Many People aren't able to Unlink thier social media in the game

[night cloak]

If you cannot access your PUBG mobile account in-game support cannot assist you in securing your account. Please contact the customer support of the social media accounts you’d linked to regain access. You may find their support links via #faq subpoint 2.8.

[night cloak]

Kindly report the issue in #old.

[golden lion]

Ya bro so many people even I found 200+ people facing that error including me 😔 hope this issue fixed asap

[night cloak]

I made contact with the technical support service, but unfortunately no one helped me, knowing that I proved to them that I owned the account.

[night cloak]

You need to contact support of the respective social media’s. kindly understand we cannot assist you any further in this regard, thank you.

[golden lion]

@tired matrix Can you report too on #old then the bug fixed soon

[night cloak]

Please understand, I just want to contact one of the Discord admins.

[golden lion]

And mail cs about that too

[night cloak]

They cannot assist you any further in this regard, either. I’ve given you the guide to getting help in your case that they would. Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord.

[golden lion]

Bro contact in game customer service they will help you

You need to explain your issue there you will get bot reply but your problem will noted

[night cloak]

I did it but no result

[golden lion]

Sad for you bro I will pray for your account and you pray for my account will get migrate.

[sand summit]

I have purchased prime plus on 28 August but now my subscription is not expired and I purchased prime plus again , but this time I didn't get bonus rewards , so what can I do

[nocturne prairie]

Help me plz I buy uc 6000 pack but not received... Midasbuy scam...

[cyan citrus]

Please contact customer support in-game for further assistance.

[nocturne prairie]

Not helping coustomer support

[cyan citrus]

Please contact customer support in-game or send an email to Midasbuy customer service: [e-mail].

[stuck grove]

@cyan citrus sir is there a possible way to unban my account? i never used hacks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stuck grove.

[nocturne prairie]

No use done 2 , 3time

[cyan citrus]

We cannot help you with such purchase-related issues through the community, @nocturne prairie.

[night cloak]

Are u aware of the glitches in Metro Royal ?

[neon terrace]

I got banned for ten years but i didn't violate the user rules.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neon terrace.

[median pagoda]

@polar marsh PLZ HELP ME I want to change my country region but I can’t sometime verification doesn’t work and sometimes verification code is not comming

[cyan citrus]

Please contact customer support in-game for further assistance, @median pagoda.

[unborn saffron]

@cyan citrus sir / mam can anyone help here regarding Account transfer to BGMI as it's too owned by krafton so maybe the management can contact them for it , everyone is complaining in BGMi discord from 15+ days there is not any action to correct transfer

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @unborn saffron..

[golden lion]

Ya BGMI discord staff tell the data transfer will start again soon but Pubg mobile global should have to fix the unlink error I was facing from more than 2 weeks the unlinking get cancelled on 7th day

[stuck sable]

Hey PUBG Mobile support team, my account has been hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account blocked. Please un banned my account I hope to refund me as soon as . I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly

ID : ( 5269012886 )

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stuck sable.

[golden lion]

Atleast tell us when that error fix so we can wait but neither error fixed nor we know when it gonna fix

@polar marsh

[simple epoch]

Thanks

[cyan citrus]

My pleasure, @simple epoch!

[golden lion]

If developers are here I have a master suggestion add Pubg mobile global official staffs those who can help in any situation like account transfer , unlink problem and many more problems if they are here then it will helpful for us and helpful for game too it will reduce bugs

I remember once my clash of clan account got hacked and hacker connect his Google Play games so I mailed coc then 2nd day they send me a otp and they unlink his Google Play games account this case is from 2015

[cyan citrus]

PUBG MOBILE will need to be optimized to provide 90 FPS support and other in-game features for newly released devices, @night cloak. Feel free to provide your feedback through #old.

My pleasure, @night cloak!

[sand basin]

hello! idk where to ask this question, i hope im good here. whenever i try to download maps on pubg it gives me an error. it doesn´t matter if i´m on wifi or on mobiledata. can someone help me?

[cyan citrus]

Hello! Can you please mention the error you're facing or share a screenshot of the issue, @sand basin?

[ember mulch]

hello i am playing pubg mobile on pc but i can't enter metro royale mode
can you help

[sick shale]

It is only available on mobile devices.

[ember mulch]

but i am playing on pc

[sick shale]

PC isn't a mobile device.

[sand basin]

@cyan citrus

it says it´s downloading but its not

[cyan citrus]

Please try to change your DNS settings and see if that will resolve the issue, @sand basin. You may refer to #faq sub point 4.3 for further instructions.

[sand basin]

wait im dumb what are dns settings

[agile root]

guys i want to play pubg mobile on my pc, is there an official guide i can use to get started like emulator and settings and such that i need to download and/or the website i download from?

[ember mulch]

Will it open later?

[cyan citrus]

You may open the link provided in the #faq sub point 4.3 depending on your Operating system. After that, you can follow the instructions given there.

[cyan citrus]

You can download the only recommended emulator if you would like to play the game on PC.
https://www.gameloop.com/us/.

[agile root]

any other tips???

[cyan citrus]

Can you please elaborate further, @agile root?

[agile root]

like a guide to downloading this emulator? or is it straight forward?

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server, @agile root.
https://gameloop.com/.

[agile root]

thanks

[cyan citrus]

My pleasure, @agile root!

[agile root]

good for you man

[ember mulch]

hello i am playing pubg mobile on pc but i can't enter metro royale mode
can you help

Will it open later?

[celest shadow]

The Metro Royale game mode is only for mobile players. It is currently not available for emulators. Thank you for your understanding.

[cyan citrus]

Please provide your feedback or report issues related to the game through #old in compliance with channel's pinned instructions. When you're playing the game, please make sure that you close all background applications and you have enough storage left in your device. Additionally, I would suggest you to not use Device Cleaner more often.

[sand basin]

thank you! i will try it 🙂

[cyan citrus]

My pleasure, @sand basin!

[severe kestrel]

I don't use any cleaner stuff. I close every app running in the background and even use performance mode in battery settings. But still 🥲

[cyan citrus]

Please try to clear game cache or reinstall the game completely, @severe kestrel. If the issue persists, then submit a report of the issue in #old in compliance with channel's pinned instructions.

[versed sonnet]

You may ask your question here, @minor nest.

[night cloak]

@cyan citrus in metro royale the reload button has been putted over my other buttons and there is no way to customize it like in control settings i checked there is not option to move it there is only classic and zombie revenger controls what can i do?

[kind jungle]

hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @kind jungle. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Please band glitch users in Metro royale

@celest shadow people go under ground please fix it

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

The reason you need additional control space for the reload button is because you have the option to switch between different ammo types for your weapon. Feel free to provide your feedback in #old.

[night cloak]

yes is fine they could just let it where i normally have my reload button but in these mode they moved it more down so it mixed with my other buttons

Hello me and my friend's are facing DELAY issues from past 2 days in middle server, yes we have check our internet it's working fine, but when we play it give us "time out" the. After many tries when game starts we have delay in game. Please fix this issues
Device: Ipad air 4
Ios:15

[night cloak]

Have you tried using a different internet connection?

[celest shadow]

You may provide your feedback for Metro Royale in #old.

[night cloak]

Yes i have tried but still same issues

[weary summit]

Actually, which server is closer to you? and what is your internet speed. Also, if you write your Router model, I can offer you the best settings.

[night cloak]

Middle est and europe, i have 100mb download and 20mb upload, Smart modem NMU:771302

[low thunder]

Can i use dns changer on pubg mobile?

How do i fix my microphone as soon as i put my mic on i camt hear other players voices but i see there mic symbols

[celest shadow]

Yes, you may refer to subpoint 4.3 in #faq for further instructions.

[low thunder]

And this?

[celest shadow]

When or where does this occur?

[low thunder]

All matches even on the home screen the whole game as soon as i put microphone on voices is gone
I factory reset phone reinstall pubg i camt get it fixed

[stone magnet]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id

The name of the account user Mahmoud

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stone magnet.

[celest shadow]

As a temporary solution, you can try inviting your friend first, leave the party and have him invite you instead. This should usually fix it. If the issue persists, feel free to try a DNS and report it to #old. Please make sure you include these details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Issue Description
▫️ Screen Recording

[low thunder]

Alright ima try dns changer app. All is safe right?

[celest shadow]

If you are on Android, you can use this:

▫️ https://developers.cloudflare.com/1.1.1.1/setup-1.1.1.1/android

[fathom horizon]

i can’t control my my mk14 in the metro

[weary summit]

There are a few settings you can make.

▫️First, reset and reinstall the WI-FI Router.
▫️Then do the Firmware update if available.
▫️Turn off Band Steering from the Router Panel and make sure you are connected to WIFI-5G.
▫️Make sure you keep the frequency rates at the highest.

Then do a few checks on SpeedTest. If your problem is still not resolved, contact again and we will look at other ways.

[fathom horizon]

like the gyroscope still works but when i move my screen w my thumb it doesn’t work

[low thunder]

So that app is safe?

[night cloak]

Okay I'll try, thanks

[celest shadow]

Yes. Once you installed it, please configure it to 1.1.1.1 from WARP under the application's settings:

[low thunder]

So if im from south africa can i use fastest dns from south africa or does it have to be one from pubg

I mean one thats compatible with pubg

Ok wait but will dna fix mic problem tho cause i saw it from youtube that it fixes the problem?

[fathom horizon]

@celest shadow

[rich sierra]

hey, there's the new season of all talent, i wish participate but it says that i got banned from these matches :(( why ?

[cyan citrus]

If your account has ever been suspended before, you may not be able to participate in All-Talent-Championship, @rich sierra.

[rich sierra]

thank you for you answer i understand now. But i got banned before because of my connection for 1 day

[cyan citrus]

We recommend you to use the one given already.

[fathom horizon]

@cyan citrus there seems to be a bug with the guns in metro whenever i scope in and fire and try to aim it doesn’t let me

only gyroscope works

[low thunder]

Is fine no problen is just that its not from my country and will give lag then

[cyan citrus]

You may contact customer support in-game for further assistance.

[cyan citrus]

Please use #old to report such bugs in compliance with channel's pinned instructions.

[night cloak]

Hi
I can say in metro last map only invisible glitchers playing.
We cant kill or shoot because the body is at other location.
Is pubg aware of this?

[fathom horizon]

yeah it sucks..

[low thunder]

So i use this 1.1.1.1 setting right?

[median jackal]

@night cloak @fathom horizon, feel free to leave a feedback in #old. according to pinned message of that channel.

[median jackal]

Correct.

[fathom horizon]

it seems that only i have that issue i don’t see other people talking ab it

idk how to fix it

[weary summit]

What issue?

[fathom horizon]

well so far i only noticed this with groza and mk14

whoever i’m firing and i try to aim with my thump it doesn’t work at just keeps firing straight however gyro still works

[weary summit]

Can you try resetting the settings?

[fathom horizon]

how

[weary summit]

Adjust your in-game sensitivity settings or general settings well and try again.

[fathom horizon]

no it’s not about the sensitivity

when it works fine on other guns like m4

it only happens when i scope in and fire w groza or mk

[pallid briar]

Try performing a routine repair and see if that helps. Otherwise please report the issue in #old following the instructions that are pinned to that channel, @fathom horizon.

[fathom horizon]

okay

nvm found the issue.

it’s only when i’m using night vision goggles @pallid briar @weary summit

[coarse sorrel]

lmao they got rid of metro before cause of the glitches and bugs and said they’d bring it back without these bugs but how the tables have turned, they didn’t fix anything it’s a joke

[pallid briar]

You can report that too if you feel like that item is causing any issue, @fathom horizon.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @coarse sorrel. You can also submit a report in #old in compliance with the channel's pinned instructions.

[coarse sorrel]

please learn how to spell xylophone properly and submit a report in #888052693489320036 so it helps ur awful spelling

[pallid briar]

Please avoid having off-topic conversations, @coarse sorrel. You may move to #chat for that.

[coarse sorrel]

no u

[peak notch]

Any updates in metro royale ??

[pallid briar]

The Metro Royale game mode may not be able for certain users currently. Please try again later and report the issue in #old.

[peak notch]

Why is that ??

[pallid briar]

No exact information regarding that.

[coarse sorrel]

cause it’s full of bugs and glitches

[bold root]

ghost glitch

[peak notch]

I would like to report the ghost issue. I know how it is done

[coarse sorrel]

well just so u know i was invited to the last beta but not this one

for metro

[peak notch]

Me too

[pallid flame]

PUBG Mobile support team, my account has been hacked and the account link has been canceled, and now I can't access my account after I lost money and time. Please help and I have purchase receipts from the beginning of the game to the last purchase receipt

[night cloak]

How do u report hacker

Prove and I’d

There

<@&481161015728406538>

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[pale olive]

I have yet to hear anyone getting the “unable to play metro “ fixed not one person has gotten it fixed yet I’m beginning to think this discord channel doesn’t actually do anything hundreds of complaints about not being able to play metro and 0 fixes making this discord channel laughable

Only reply I hear is post your complaint in this manner and somebody within the next century may or may not follow up laughable

[feral forge]

The issue has already been forwarded and awaiting for response, please know that it may take time for the developers to look into it and fix the matters, @pale olive.

[peak notch]

The metro issue happen to people how have played beta metro royale

[bold root]

@night cloak Ghost glitch no hack

Bug royale 😦

[feral forge]

The issue has already been forwarded, but you may also consider reporting this in #old.

[night cloak]

Hi i need help my account was broken

[pallid flame]

PUBG Mobile support team, my account has been hacked and the account link has been canceled, and now I can't access my account after I lost money and time. Please help and I have purchase receipts from the beginning of the game to the last purchase receipt

[feral forge]

Could you please elaborate?

[night cloak]

I don t speak very good english

[feral forge]

As the in-game customer service can only provide assistance to unlink the unauthorized person’s social media from your game account, you must ensure that you have access to at least one of the login method that is linked to your game account before contacting them, otherwise they will not be able to assist you any way.

[night cloak]

I gave accesc to other person

[feral forge]

You may also consider joining PUBG MOBILE regional communities to get assisted in your preferred languages, you can find the links under subpoint 3.1 in #735483472432594994, @night cloak.

[pallid flame]

I know that, but my problem is that my account was hacked and the hacker canceled my connection and now I can't access my account

[night cloak]

He have acces with Twitter and he aply to cancel my account now i cant not play anymore

I spent 2000 euro on this game

Wath can i do?

To recover my account

[feral forge]

If you do not have access to your PUBG MOBILE account with any of your linked login methods, the in-game customer service cannot assist you any way. Please know that account security is players own responsibility after all.

[night cloak]

I have accesc i need to unlink twiiter and to cancel

Delete game

[feral forge]

Please contact the in-game customer service for further assistance in this regard, @night cloak. Also, keep in mind that account sharing or trading is against the terms of service of PUBG MOBILE, you should safeguard your account and do not let anyone else than you to have access to it.

[night cloak]

They don t respond

Wtf

[pallid flame]

Ok thanks ☺️

[feral forge]

For account related issues, only the in-game customer service can assist you, if you have already contacted them, please be patient for a response, as they receive an enormous amount of requests daily, it takes time to review all of them, @night cloak.

[night cloak]

In 5 days my account will be deleted

Wat i do if they don t respond

[feral forge]

They will respond to every pending tickets, @night cloak.

[novel oar]

What time does the conquerer reset daily?

[inland oasis]

Hi

[feral forge]

00:20 UTC.

Hello, @inland oasis. How can we help you?

[inland oasis]

I haven't had any help for about 7 months. Nobody listens to me

[feral forge]

What is the issue regarding?

[inland oasis]

I bought a device and it turned out that the protection was broken (jailbreak) and I was banned because of that and I sold the device, but it was too late and I don't know what to do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @inland oasis.

[feral forge]

Having a rooted or jailbroken device in itself is not triggering the anti-cheat mechanisms. However, as soon as one starts using a sketchy software, an alert is raised when PUBG MOBILE is used at the same time, @inland oasis.

[night cloak]

Bruh wtf

Another glitcher

2 in one day

It not even a week to release

[weary mauve]

Hi

Help me

Help me

If I enter my account, it says that my account is banned for 10 years, and if I enter the reasons for the ban, it says that my account is normal

[polar marsh]

Please refer to the private message from @polar marsh for further information, @weary mauve.

[verbal saffron]

I need one help about draw now pay later event

@polar marsh

[fair salmon]

why is pubg bugging out like i am shooting people and there is blood but no hit markers

[night cloak]

Hi

I need help unlinking my gmail from my ACCOUNT

My account is logged with twitter and gmail,but i need to unlink the gmail and the game won't let me

@night cloak Unfortunately, unlinking is not an option.

What?

So how do i unlink my email???

Can i atleast switch it?

[night cloak]

May I ask why you’re trying too change the email?

Because it's my mother's email

how does that help?

[night cloak]

Unfortunately this is not possible to my knowledge. You may try contacting in-game support for further assistance.

????

So if it was someone elses'email or mine u'd know ye?

Goddam💀

Should your account be hacked by an unauthorised user who connects there social media’s to have access to your account is a different situation. A situation you’re not in.

Yeah so ?

So it’s not possible.

U literally care about people's problems only if they're getting hacked

However if im not being hacked you literally don't care

Its embrassing

[night cloak]

Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. You may provide suggestions/feedback regarding PUBG MOBILE via the #old channel.

I just did

Nothing with emails

Like there is no option

Been 4 years

Support still sucks,have a good night

[fair salmon]

is my problem unfix-able?

[night cloak]

Your issue is related to weak internet connection/high ping. Do you experience high ping?

[night cloak]

Goodnight or God morning or wherever you live,hiw long does layout coded last because ive been trying other people's codes and it says invalid etc

[night cloak]

The codes last forever, unfortunately there’s a bug within the layout codes that errors valid codes.

Oh

Will that be fixed soon?

[night cloak]

Unfortunately there’s no such information as of now. In the meantime feel free to report the issue via #old.

Dam alright thanks

[night cloak]

You’re most welcome! Sorry for the inconvenience. Have a great day/night ahead!

[night cloak]

Same to you too

[fair salmon]

i mean when it happend i had a ping i normally play at so i wouldnt say it was high in that regard and the game was running smooth

[fossil bridge]

Uhm guyss how to fix this lol

[night cloak]

Kindly try restarting your game:

[fossil bridge]

Aight thanks😂

[night cloak]

This could be due to High latency meaning either you or the enemy having a poor connection with the server which is why some bullets may render properly in due time and some don't.

[tame crescent]

When will we get optimisation for iPhone 13 pro max?

[night cloak]

No information.

[night cloak]

Kindly report this issue in #old.

[fair salmon]

this is was never an option in other seasons tho?

[supple widget]

Ok. After 6 hours 😵‍💫

[night cloak]

It’s not an “option”. The chances of you experiencing this bullet delay can differ from %1-%100 at any given time.

[fair salmon]

sorry was a typo i meant never happened

[night cloak]

You could edit you previous message by Long pressing > Edit message.

[fair salmon]

well why is this happening this season then

because im not the only one this is happening to

[night cloak]

I’ve experienced it for seasons due too not having a server for my region. This is because my ping is high. If you opponent is on high ping it can cause the same issue for you.

[celest shadow]

Regarding this issue, can you please try performing a repair from the login menu? Please make sure that you select "Routine Repair" and "Restore Default Settings".

[night cloak]

I got the same issue

What will happem if i repair my game?

[celest shadow]

You will be repairing your client, which may resolve the issue you are currently facing. Feel free to try my instructions above.

[night cloak]

May i ask you a question?

[celest shadow]

Yes?

[night cloak]

You see

On unlinking accounts

I click on it it says verification error blah blaj

What do i do?

[celest shadow]

Can you please provide a screenshot of this error?

[night cloak]

I click on unlink

Then continue

And says error

[celest shadow]

Please try performing a repair with the "Routine Repair" and "Restore Default Settings" options selected, @night cloak. If the issue persists, you may need to try to unlink your Google Play Games account on an Android device.

[night cloak]

Ok thx also

My account got hacked and the hacker linked his email to my account

[grizzled sandal]

Please tell me wedding dress event will come again in pubg or not?

I am very excited about iy

[celest shadow]

You will have to contact the in-game customer service for further assistance with this. Please inform them that the linked e-mail does not belong to you.

[night cloak]

I did,it said something like "account recovery will take up to 30 days"

The thing is that when it asked for a social media account email,i said i got a number linked to it

It also asked the creation date of my acc,I really don't remember that

[celest shadow]

We do not have information about upcoming or returning outfits. Thank you for your continuous support for PUBG MOBILE, please keep an eye out in-game or #news.

You may also share your suggestions in #old.

[night cloak]

So these two things have me worried

[supple widget]

Will try, thanks.

[celest shadow]

It is important that you provide the customer service with the requested information accurately in order to prove your ownership over the account. Regarding your question, it is referring to the date that your PUBG MOBILE account was created on, @night cloak.

[night cloak]

How could i know when i created my acc?

Itmwas 4 years ago or 3

Like nobody knows it bro

[glossy pelican]

@night cloak Also if he scammed you via discord, you should report him via this server if he is a member of thi server.

[night cloak]

Not discord

[supple widget]

If I may ask, if you are unlinking a Google Play there should be a Google Play logo beside the Twitter. Or what are you trying to unlink? Because earlier you said it's your mom's email. then you said some hacker has connected their email to the account?

[night cloak]

That was another account of mine

I got a different issue now

I literally get kicked from the game

Contact in-game support we cannot assist in this regard.

You can check account creation date via your linked social media’s.

I changed my linked medias likemtwo times

If you cannot provide accurate information to your support agent they will not assist you in the matter, either.

Okau

Okay

[mortal jolt]

Person in driver seat is hacking.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @mortal jolt. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[lyric stream]

Is pubg working on fixing the invisible glitch in metro?

[night cloak]

I don’t believe there’s been an announcement in this regard, yet. In the mean time you may report the glitch in #old.

[small hearth]

hello can someone help me

[night cloak]

Kindly state your issue.

[small hearth]

my friend.....he forgot the verify number for his acc....how can he get it back....

[prime jolt]

Invisible Glitch needs fixed.. or just start banning the ones exploiting the Glitch

[feral forge]

Please report the players in-game. If a player repeatedly exploits the bug/glitch to create an unfair gaming environment for other players.The appropriate punishment will be applied.

[lost cloud]

My Twitter account was hacked by a hacker and changed passwords, and also deleted all my data from it, and I can't get it back somehow, the support of the social network can't help me. And now a hacker can enter my PUBG Mobile gaming account and interfere with my gaming experience. I want to untie the binding of the social network Twitter, but it does not work, because the hacker comes before the end of the timer 7 days and the time is reset. I have already written to in-game support, they did not help me there and told me to solve the problem myself. I want you to remove the Twitter social network link from my account.

[rare thistle]

I was muted and cant type any messages for 24hrs. Can i get that lifted or do i have to just wait lol

In game

[feral forge]

You will have to wait, @rare thistle.

[rare thistle]

Lol ok i figured

[feral forge]

You cannot unlink the unwanted login method on your own since the unauthorized person could just log in to cancel the process. Hence, you will need to contact the customer service in-game for further assistance in this regard. You may refer to the steps in this screenshot as reference:

[rare thistle]

Now i gotta learn sign language quick

[lost cloud]

Support says they can't untie it because they couldn't determine the ownership of my account.

[night cloak]

Can they no request another in-game?

[night cloak]

You’ll need to provide accurate information to the questions asked by your support agent. If you cannot it’ll result in what you’ve been answered.

[small hearth]

he cant login to his acc

[thick valley]

Give me link to download pubg

[celest shadow]

You can download PUBG MOBILE from the Google Play Store or AppStore. Android users can download the APK from the official website or through this link:

▫️ https://pubgmobile.live/apk

[night cloak]

Have they lost access to the account or forgot the login/password?

[thick valley]

Thanks

[hybrid tusk]

Hi guys

I have problem, i can't enter to metro royal mode?

Please can you help me

😟 😟

[night cloak]

What holds more storage 45 acp or 9mm

[small hearth]

he ask him the verify number but my friend just forgot it.....his already try to change his password but it still same

[broken verge]

Why 1st zone in flora mode is giving too much damage

[night cloak]

Kindly report the issue via #old.

[night cloak]

This is apart of the mode.

[night cloak]

Does you friend not receive a verification code when trying to do so?

[night cloak]

.45 ACP takes up more space in your backpack.

alr

[night cloak]

English only please.

[gusty skiff]

hello, my account was banned for heel shooting in tdm. I already see some of the players removed from the ban. can you help me? I will be very glad

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gusty skiff.

[fathom dirge]

Hello, I have been reporting the lag problem in the game for couple of days now. Would be great if the support team could actually look into it. Because it has been a pain to play the game. Imagine walking 200m towards your pin point just to get teleported back to the original spot and having to walk again and may even get killed by enemy due to the lag. I'm not sure if this is a bug in game or what.

[cyan citrus]

This most likely seems like a network issue, @fathom dirge. Please try to switch to a more stable network connection and try again.

[fathom dirge]

It's not when it's happening to almost everyone that I have played with

My friends and I stayed in different countries too. So I highly doubt it's internet connection

our ping is at 20-40ms only. But getting teleported happens too

It's not even only walking. People would just randomly get disconnected mid game while looting things. Or when driving, you would teleport back like 50m.

if it's possible, please try and look into it? because I wouldn't be reporting something if there's something wrong on my end. I really do not think it's our internet connection considering that it's happening to my in game friends who live in a different country. Thanks

[bronze carbon]

How can i report the administrator of PUBGM MENA ?

[cyan citrus]

As you have already reported the issue, please wait patiently until a fix has been deployed, @fathom dirge. You may also contact customer service in-game for further assistance.

[fathom dirge]

okay, thanks.

[cyan citrus]

My pleasure, @fathom dirge!

[golden lion]

@cyan citrus

Can you answer my 1 question?

[green ridge]

how to report hacker here

[golden lion]

Report ingame

[green ridge]

no how to here report

[golden lion]

Nobody can ban from here

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @green ridge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[golden lion]

Thx

[high mist]

Hello

[golden lion]

I have 1 question is developers aware of unlink bug? They are fixing it ?

[cyan citrus]

Hello! Please state your issue, @high mist.

[high mist]

Can i see the Fourth Week’s missions ?

[cyan citrus]

We don't have such information yet.

[golden lion]

Ok thanks if any information comes then please post it on #news I am waiting from 17 days

[high mist]

@cyan citrus

[cyan citrus]

Week 4 is not yet available.

[high mist]

I’ve A ticket

[cyan citrus]

Which ticket, @high mist?

[autumn dirge]

Hlw sir ... when i open pubg mobile they called(server is besy) I can't open game why🥺

[cyan citrus]

That will only unlock the next week's missions, @high mist. You cannot acces week 4 missions using RP EZ mission License yet.

[high mist]

Ok thx

[cyan citrus]

VPN usage is not recommended. Please do not encourage other users to use it.

[high mist]

Ok sry

Is it banable ?

[cyan citrus]

Please try to change your DNS settings. You may refer to #faq sub point 4.3 for further instructions.

[cyan citrus]

Not always but it can happen. That is the reason it is not recommended.

[autumn dirge]

How can i change it...plz tell me 🥺 details

[high mist]

Oh thx

[cyan citrus]

You may refer to instructions provided in #faq sub point 4.3.

[cyan citrus]

My pleasure!

[rugged hazel]

my mouse pointer of gameloop is too large.... i wanna make it small. but my resolution is not getting changed

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server.

https://gameloop.com/.

[rugged hazel]

oh thanks

[cyan citrus]

My pleasure!

[green ridge]

thank you cheater video upload on youtube

[autumn dirge]

Don't show events why sir😒

[feral forge]

Where do you reside?

[small hearth]

no his dosent resive any verification code

[night cloak]

Kindly inform your friend to contact in-game support.

[autumn dirge]

I'm from Bangladesh

[feral forge]

Please try to set up a DNS and see if helps, you may refer to subpoint 4.3 in #faq for further instructions in this regard.

[dire idol]

How to fix it please tell me i cant enter metro royale

[feral forge]

The issue has already been forwarded and awaiting for response. You may consider continue reporting the issue in #old.

[dire idol]

I sent this issue 10 times

[autumn dirge]

Not working 1.1.1.1 DNS change 😒...

[slender ore]

Hello, many of players want with the #achievements_of_Zombie_mode return as the Zombie mode will return.
No one interested with the mode without the achievements that belong to
Please we are interested to complete all achievements.

[feral forge]

Please know that it may take time for the developers to look into the matter and fix the issues, so we kindly ask for your patience.

[feral forge]

Feel free to share your feedback and suggestions to the game through #old.

I suggest you to inquire about this matter in the PUBG MOBILE Bangladesh community server for further assistance and information in this regard. You can find regional community links under subpoint 3.1 in #735483472432594994, @autumn dirge.

[autumn dirge]

They not solve this prblm.. that's why i come their 🥺

They tell me same think....but dns not work .. that's why i come their

[feral forge]

Usually the events will not be available to players if they are currently residing in a country/region where the game is restricted or unavailable. I unfortunately do not have any other solutions to your issue.

[rustic sentinel]

Why there's no option of Rank video display permission in rank?

[pliant yew]

Did the unlinking problem solved?

[quiet spoke]

How can I unlink unauthorized email account?

Because someone hack my account, used my UC and change my user name.

[golden lion]

Not till now report in #old 😔

[pallid briar]

Please contact the customer service in-game to unlink any unauthorized login methods. If you already have contacted them, please wait patiently as the customer service in-game receives an enormous number of requests everyday.

[arctic spindle]

iD:5374943378
Name :ĒēĪūŌōŪ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @haughty rose.

[nocturne grove]

Why metro royal voice pack won't come

[wary halo]

Account unlink is again again

I have unlink in my account

[night cloak]

Kindly elaborate on your issue, @wary halo.

[onyx plover]

Where is my Scar-L skin?

[night cloak]

You’ve too reach 60 points. You’re currently 29/60.

[night cloak]

You can perform a repair from the login menu. Please make sure that you select “Routine Repair” and “Restore Default Settings”. (This is a temporary fix).

[stone wedge]

Can I get the link for bgmi discord server

[night cloak]

Sorry for the late reply but could you please elaborate?

[night cloak]

You may use google.

[onyx plover]

Okay thanks

[wooden merlin]

Hello. Can you help me with talents bug in metro royale match? Check screenshots - inventory volume. In my case talents "work" only in lobby. Game reload, repair or reinstalation didn't help. Any ideas how to fix this?

[white cosmos]

Hello sir my account got banned without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @white cosmos.

[nova river]

I need a USD code and in return I can give an INR code plss pm

[night cloak]

Sorry for the ping, seems to be bugged I checked the requirements of the event and you should obtain it instantly, ( I didn’t obtain it either). Feel free to report this in #old.

[pallid briar]

Please avoid being off-topic, @nova river. You may move to a discussion channel instead.

[cold drum]

i bought uc and got mail
but i do not recieve uc since yesterday

i bought 2 times

[night cloak]

@cold drum Please contact https://www.midasbuy.com support.

[cold drum]

i bought 361 uc to buy rp yesterday but i do not recieve uc so i test it again today

same uc not recieve

[night cloak]

@night cloak when is character voucher coming back in pubg mobile

@night cloak No estimated time of arrival, unfortunately.

[faint coral]

Здравствуйте. Мой аккаунт и аккаунты игроков с которыми я играю, не заслуженно были заблокированы. К сожалению, произошла ошибка со стороны, тех кто проверяет и блокирует аккаунты.
Прошу проверить данный случай и снять блокировку с аккаунтов. И тщательнее проверять игроков на наличие нарушений. Так как такие необоснованные решения, отрицательно сказываются на репутации проверяющих и возникает большое сомнение в их компетентности.

Hello. My account and the accounts of the players I play with have not been deservedly blocked. Unfortunately, there was an error on the part of those who check and block accounts. Please check this case and remove the blocking from your accounts. And more thoroughly check players for violations. Since such unreasonable decisions negatively affect the reputation of the inspectors and there is a lot of doubt about their competence.

[jade yarrow]

Anyone can help me?
When I want to enter metro royal, there is an error "the feature still under beta testing, and you have not invited to try it

[night cloak]

@faint coral Are you banned in-game?

@jade yarrow Unfortunately, Metro mode is only available to random number of users at the moment and soon will be available to everyone.

[gritty silo]

When bonus challenge available\unlock in Nepal religion?

[night cloak]

@gritty silo You can check your in-game store.

[paper pumice]

fix pubg mobile server

[night cloak]

@paper pumice Could you elaborate the issue?

[paper pumice]

not getting indian servers in game

gameloop haggne laga

[gritty silo]

@arefin bonus challenge is unavailable in my country.

[night cloak]

@paper pumice The game does not have Indian servers anymore. Please try the BATTLEGROUNDS MOBILE INDIA game exclusively released for Indians.

@gritty silo Bonus challenge is not available in every country, unfortunately.

[willow agate]

Bgmi team My merit not increading Iam not Killed My Teammate How my merit came to 80 pls fix it

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @willow agate.

[rapid pasture]

Why is my Ping very high at night?

[sweet stratus]

Guys my id got banned for 10 year how I do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sweet stratus.

[pallid briar]

The in-game latency may increase or decrease depending on the server you are connected to when you enter a match. At night, it is possible that you were getting matched in lobbies that are further away from your location. I suggest you always play matches in your preferred server or the server closest to you to avoid this.

[rapid pasture]

I always play asia server
But at night the ping is too hig

[icy pollen]

My server is asia and region is India stil i can't transfer my pubg account to bgmi,why .... it showing "your account is ineligible to transfer service" ...i need a solution

[storm flume]

Please do not use languages other than English, @weak arrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[weak arrow]

Iwant to back my server in Egypt id 5750286843

[icy pollen]

My server is asia and region is India stil i can't transfer my pubg account to bgmi,why .... it showing "your account is ineligible to transfer service" ...i need a solution

[weak arrow]

I want to back my server in Egypt

Please i want back my server in egypt

Please

[strong nest]

I got stuck in the stairs out of nowhere while pushing an enemy

[night cloak]

I need the gameloop discord server link

[icy pollen]

My server is asia but region is India..but the in game ms bar not showing...can u explain this problem

[icy pollen]

Mods please explain this

[arctic spindle]

حسابي اتعطل 10 سنوات وعايزة ارجعه

[storm flume]

Please do not use languages other than English, @arctic spindle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[frigid badge]

I said to my account, which I always connect with gamecenter, with gamecenter, but it was connected to another account, is there anyone who can help me in this regard?

[night cloak]

I need the gameloop discord server link

[polar marsh]

Please refer to the private message from @polar marsh for further information, @arctic spindle.

[feral forge]

Feel free to browse for it on the internet, @night cloak.

[night cloak]

well i did

didnn't find any

[feral forge]

Are you sure that you are using the correct Game Center?

[frigid badge]

Yes

[night cloak]

When trying to enter metro royale this happens everytime?anyone know how to fix it

[feral forge]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

How can we help you, @near lintel?

[feral forge]

Are you currently residing in India?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @strong nest. You can also submit a report in #old in compliance with the channel's pinned instructions.

[feral forge]

Are you referring to your country/region?

[frigid badge]

can you help me

[wispy crow]

Whenever I try to Start Metro Mode My Game Stuck On loading Screen even I Can Hear my teammates voices but i Can't join Lobby

[feral forge]

You should inquire about this matter in the relevant Discord server instead.

[feral forge]

Please try to perform a routine repair from the login menu of the game.

[wispy crow]

I have already tried

[feral forge]

Could you please identify if your account has been accessed or compromised by any unauthorized person?

[storm flume]

Please do not use languages other than English, @violet lark. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[violet lark]

Hello can i have help please

[feral forge]

How long have you been facing this issue? From the very beginning?

[violet lark]

My account have a property

[feral forge]

Could you please elaborate your issue?

[frigid badge]

I think someone else might have hacked into my account and removed my links.

[wispy crow]

I'm facing It from Yesterday
I play 1 match Perfect nExt matches Got glitch Sometimes I get pop up of Enter march Again but mostly It stucks on Loeading Screen

[feral forge]

Other than Game Center, do you have another login method linked to your game account?

[feral forge]

This issue has already been forwarded and awaiting for response. You may still consider continue reporting it in #old.

[wispy crow]

I have Lost Everything Even My level 5 Armor +level 4 backpack in previous Match

[feral forge]

Where do you reside?

[frigid badge]

I tried facebook but couldn't connect with them

[wispy crow]

Pakistan

[violet lark]

Hi. I have a problem in my Acount pubg

[feral forge]

Same issue with Game Center?

[frigid badge]

I have officially logged into the pubgmobile club open tournament with this account, I can prove that this account belongs to me

[frigid badge]

When I said game center connect, 62 lvl was connected to another account.

[violet lark]

My account dount join the metro and give me this masge

[feral forge]

I am not certain if it has something to do with your internet connection to the server, @wispy crow. Could you please try to set up a DNS and see if it helps? You may refer to subpoint 4.3 in #faq for further instructions in this regard. And if the issue persists, feel free to submit a report through #old.

[wispy crow]

Is Dns 100% safe?

[feral forge]

Yes.

[wispy crow]

Thank u

[feral forge]

What happen when you use Facebook to access to your game account? Is it the same issue with Game Center, @frigid badge?

[feral forge]

This issue has already been forwarded and awaiting for response. You may still consider continue reporting it in #old.

[cold drum]

@cold drum Please contact https://www.midasbuy.com support.
@night cloak

I dun know wht is wrong but may be network error or something like this

I revieve UC rn

[haughty rover]

393088095840370689

[frigid badge]

no starting new game from scratch

[cyan citrus]

Please state your concern if you require any assistance.

[upbeat forge]

i cannot go in game why it’s happening ?

[night cloak]

I need a mod now

[feral forge]

Hello, @night cloak. How can we help you?

[night cloak]

I recorded a vid about a sound of head shots became body shots

And my ping is 28 - 32

This season is the worst season i had ever played

@feral forge

[feral forge]

Feel free to submit a report regarding your feedback and concern to the game in #old, @night cloak.

[night cloak]

Ok

[cyan citrus]

Please contact customer support in-game for further assistance.

[upbeat forge]

i can go in game

[cyan citrus]

What happens when you tap on that yellow ''Customer Service'' option, @upbeat forge?

[feral forge]

When was the last time that you have accessed to your game account via your login methods, @frigid badge?

[jade yarrow]

It's too bad
I was Get the high rank on pervious seasson of metro but I couldn't join the new version of it :(
Most of my friends who are playing metro with me last season can Enter easily but it doesn't work for me yet ..

[golden hound]

@night cloak HELP ME PLZZZ I HAVE CHANGED COUNTRY AND REGION BY MISTAKE

I was unable to stream itt

[frigid badge]

2.3 months ago

[upbeat forge]

There are not variant that suit my problem. I tried to write email but the don’t answer me

[pallid briar]

You have already been answered multiple times, @golden hound.
#questions message

[teal verge]

Any who friendship with me?

[cyan citrus]

You may contact them through login menu of the game. We cannot help you with such account related issues through the community.

[feral forge]

If you have used the correct login methods to login, but it creates a new account when you attempt to access through these links, this usually mean that an unauthorized person had accessed your account from your links, linked their own social media, then unlinked your login methods from your game account. That explains why it created a new account when you log in using both of your login methods. Unfortunately, if you do not have access to your game account with any of your login methods, then the customer service in game is not likely to able to assist you.

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @teal verge.

[golden hound]

@pallid briar I am asking with mods

[frigid badge]

Is my effort since 1 season now garbage? pubgmobile congratulations

[pallid briar]

In that case, you may wait patiently for further clarification.

[golden hound]

Ok waiting

[feral forge]

Please know that account security is players own responsibility, and you are responsible to safeguard your login methods, @frigid badge. If you do not have any access to your game account, the customer service in-game will not be able to assist you any way.

[cyan citrus]

You may refer to the previous response and avoid repeating the same inquiry.

[golden hound]

@cyan citrus it's not helping at all

Plzzz can you help me to change my country and region

It's humble request

[cyan citrus]

You have already been answered multiple times, @golden hound. We cannot help you with account related issues through the community in any way. Repeatedly asking about same inquiry will result in moderation measures being taken.

[frigid badge]

Who is this 62 level account that I am connected to then this is not your responsibility so there is a gap somewhere

[feral forge]

Do you mean that your Game Center has been linked to another account which is currently level 62 and it is not belonged to you?

[sage nacelle]

hello pubg mobile. i know that you are vrey busydue to the large number of massages. i had no problem with my account. my account has been banned for no reason and is wearto do or use externan materials and that i play clean play and i make very careful to comply with the tremsand intergrity of the game. i ask you to solve aprblem as soon as possible become i, am wornged. thank you. bubg mobile

the account id:51325206668

the name of the account user:OMARWANAS

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sage nacelle.

[raven flame]

How i can end a conversation in the customer support ?

[storm flume]

Please do not use languages other than English, @trim cipher. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

That may not be possible, @raven flame. You can wait for customer service representative to get back to you or open a new ticket from a different device. You can also try to reinstall the game.

[raven flame]

Ok thanks 🖤

[cyan citrus]

My pleasure, @raven flame!

[trim cipher]

Hello. There's someone sitting here sending me a private hack message and it's on the server. Is it possible to punish him?

[cyan citrus]

Please use #discord for further assistance, @trim cipher.

[floral spear]

hello can i get a help here

[cyan citrus]

For sure, @floral spear. Please state your concern.

[floral spear]

i tried 2 times my unlink process get cancle automatically

please help me

@cyan citrus

[cyan citrus]

Please try to do a routine repair of the game or report the issue through #old in compliance with channel's pinned instructions.

[floral spear]

i already done the routine repair but it cancle on 7th day of unlinking process i have to link my twitter its very urgent

[cyan citrus]

Please report the issue through #old as mentioned earlier or contact customer service in-game, @floral spear.

[frigid badge]

Yes

[feral forge]

It is generally not possible that your own link can be unlinked from your original game account and got linked to another one, the current account could be your original game account, however if there is an unauthorized person has accessed to your game account since you mentioned that you haven’t logged into it for 2-3 months, they may have changed your nickname in game.

[viral nymph]

How can i get the investigator access or whats the requirement?

[cyan citrus]

For more information regarding the Video Review Station, please refer to the following message, @viral nymph:

#questions message

[storm hull]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 5674548217

[polar marsh]

Please refer to the private message from @polar marsh for further information, @storm hull.

[viral nymph]

It shows the link didn’t exist...

[viral nymph]

Can you please tell me how to get investigator access?

[signal plover]

5390957377

[wild dune]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
id : 5424452430

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wild dune.

[eager plank]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 5291460176
Email:[e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @eager plank.

[signal plover]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
id : 5390957377

[polar marsh]

Please refer to the private message from @polar marsh for further information, @signal plover.

[cyan citrus]

The information may have been temporarily removed. As of investigator, we don't have certain requirements to become an investigator. I suggest you to keep playing and increase your rank and game level to be eligible for Video Review Investigator.

[near folio]

I need a help..
I am unable to login with 1.1.1.1 dns. It always come error restricted area.help me with this problem....

@cyan citrus can you please help?

[cyan citrus]

Can you please share a screenshot of the issue, @near folio?

[near folio]

Okay wait please

[dire idol]

How to fix anyone knows???

[cyan citrus]

METRO ROYALE REUNION has not yet been available for everyone, @dire idol. Feel free to provide your feedback through #old.

[dire idol]

I want to play metro royale

How much time needs

[near folio]

@cyan citrus there it is😫

[cyan citrus]

Where do you reside, @near folio?

Might be an issue related to your region. Feel free to contact customer service in-game for further assistance, @near folio.

[near folio]

@cyan citrus but it 2 days earlier it didn't show this.

@cyan citrus it is showing for today without sny reason

[cyan citrus]

Please contact customer support in-game for further assistance, @near folio.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[cyan citrus]

Please refer to the information provided below.

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/351-how-to-become-a-qualified-investigator-video-reviewer

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/353-judgement-and-review-weight-rules

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/350-what-is-the-ban-pan-video-review-and-how-do-i-start-reviewing .

[grizzled coral]

@polar marsh Hello , we want 90 fbs

[cyan citrus]

Can you please add more details about your concern, @grizzled coral?

[night cloak]

@cyan citrus what will happen if the account linked to pubgm is deleted and not logged in forever

[forest saddle]

I cant change my pubg region help me i have already posted my problem 2 3 times in this server but i am not getting help

[grizzled coral]

I got a new good mobile for better experience playing PUBG , I have a 120 fbs and Snapdragon 870 Sensor , but I con not play with 90 fbs

[cyan citrus]

If the account has been deleted, you may not be able to access it again.

[cyan citrus]

PUBG MOBILE will need to be optimized in order to provide 90 FPS support for different devices. You may provide your feedback regarding that in #old in compliance with channel's pinned instructions.

[grizzled coral]

Thanks a lot 🙏

[cyan citrus]

My pleasure, @grizzled coral!

[night cloak]

In pubgm the account will be there or not

[faint umbra]

Is sharpshooter achievement bugged.

[night cloak]

You will get in 24 hours I also got 1 year ago

I completed a dat before

[forest saddle]

@feral forge I cant change my pubg region back to my country i have already posted my probelm 2 3 times in this server but i am not getting any help.

[formal harness]

Do you guys know how to fix the uzi bug?

[faint umbra]

Mm

[drifting viper]

Pls provide me official pubg email address

[night cloak]

[e-mail]

[faint umbra]

U sure?

[night cloak]

Yes I got one day later

[faint umbra]

I killed 3 ppl in a row headshot without missing any shot with more than 100 meters away

[night cloak]

But you have to be sure that you really fulfilled its requirements

[faint umbra]

I'm 100% sure

[night cloak]

Ok then wait for 24 hours from when you completed the achievement

[faint umbra]

Alr

Thank u

Hopefully I get it I'm kinda close to unique distany

[drifting viper]

id : 541696853
Device :Poco F1
Wifi : jetway
Country :India

Hello ,
My account is currently linked with two social handles one is twitter and the second one is gmail and my problem is when I unlink my twitter it goes to a process of 7 days and on 7th day it gets link back to my account again instead of getting unlinked

Pls fix this soon sob. ..I need to tranfer my id to BGMI I don't have much time

[acoustic spruce]

Hello guys i have a question
Using xmouse app is forbidden in pubg mobile ?

[celest shadow]

Use of third-party peripherals and applications are against PUBG MOBILE's terms of service.

[acoustic spruce]

@celest shadow thank you so much

[neat latch]

Ban id 5603533438

[celest shadow]

How can we help you, @neat latch?

[golden lion]

Same issue with me too at least tell when it will be fix we are waiting from many weeks and we never know are developers aware of this bug @celest shadow

[nimble pawn]

hello pubg official. I am Ali Polat, the owner of the account with the ID number 5654909454. I was banned from pubg mobile on 27.09.2021. I have never been banned from any game. I have never used any cheats or add-ons in pubg mobile.
I want my account reviewed. I was banned for 10 years unnecessarily even though I used no cheats or add-on files.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nimble pawn.

[oblique remnant]

have any develop here?

I need help urgently

[neat latch]

@celest shadow ??

[oblique remnant]

Can you help me?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @oblique remnant and @neat latch. Remember to read through #faq before asking questions in the support channels.

[oblique remnant]

I'm trying to unlink a VK account that a hacker has put up and I'm not getting it, so I contact support and someone called parLm ends the conversation without helping me
@celest shadow

[neat latch]

hello pubg official. I am Ali Polat, the owner of the account with the ID number 5603533438. I was banned from pubg mobile on 28.09.2021. I have never been banned from any game. I have never used any cheats or add-ons in pubg mobile.
I want my account reviewed. I was banned for 10 years unnecessarily even though I used no cheats or add-on files.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neat latch.

[celest shadow]

Please contact the in-game customer service again. You should make sure that you provide the support agent with the required information accurately.

[oblique remnant]

I informed everything correctly and even sent a video of me playing, I shared the profile of my duo with the same photo as me and he doesn't help me, I was talking to an attendant who was helping me, Lord Broccoli and the parLm arrived and ended the conversation, saying the information was incorrect

are you a developer?

[celest shadow]

The customer service will not be able to assist you if you are unable to provide accurate information about your PUBG MOBILE account. This is to ensure that you are the original owner of the account.

[celest shadow]

No, we are volunteers and are unable to assist players with account related issues.

[oblique remnant]

I even sent a video my visual proof does not count?

I even said the devices I played, I showed all the payment receipts for in-game purchases

[celest shadow]

You only need to provide the customer service with the information they ask from you. It must be accurate.

[oblique remnant]

even so the ones I provided are all correct, except for the date because I've been playing for a long time and I don't remember when I started playing

the guy simply refuses to investigate my cause and ends the conversation

I spent a lot of money on this game and support can't help

and still let an attacker access my account through a social network I've never used

[little lantern]

Guys, why my abilities in Pubg Metro royale arent working?

[oblique remnant]

It's the only way now is to go to court, after all I have all the evidence here

[marsh thunder]

Hlo.Bangladesh Govt Banned Pubg in BD. For this reason we re facing ping problem and mic glitch can anyone help me?

[oblique remnant]

@lime juniper help here pls

[night cloak]

@oblique remnant Hey, just contact the customer service if your account was compromised.

[oblique remnant]

I've done this several times and parLm ends the conversation without helping anything

it seems that he doesn't like to work seila, because I explain everything correctly, show everything they ask for and still say that the information is incorrect...

Is it possible to change the account ID?

[night cloak]

@oblique remnant They would not say the information is incorrect for no reason as they validate the data with the database. I highly recommend looking into the questions/answers and figuring out what might be wrong. And, no, one cannot change the ID.

[frosty raptor]

Fix the ghost glitch in pubg

In metro

U need to fix it pubg right nowwww

[celest shadow]

What is the issue?

[oblique remnant]

So if you can't change the ID, nothing is wrong...

[sinful sonnet]

@frosty raptor The dev team is already working on it

[celest shadow]

We are unfortunately unable to assist you with this.

[oblique remnant]

If there is something wrong it should say that information is wrong, but it just ends

[celest shadow]

The community team is aware of this issue. Please keep an eye out for #news.

[night cloak]

@oblique remnant The ID is permanently linked to you account. You will need to create a new account for a new ID.

[oblique remnant]

Can you see the date I created the account?

[night cloak]

The developers can see, yes.

[oblique remnant]

but I have how? because it's been a while since the game was released

[frosty raptor]

R u going to bannef those who use it ?

[night cloak]

@oblique remnant This information is needed to authenticate that you are truly the owner of the account. You see, other information can get easily compromised.

[oblique remnant]

the only information that doesn't match there is the date because I don't remember

[night cloak]

You will unfortunately have to find the date on your own. That is what makes you different from the person compromised your account. They know everything except the date.

<@&481161015728406538> can someone help me?
My social account was hacked and I can’t access my PUBG account .
I already sent a email to the social suport but it takes a long time.

[oblique remnant]

@night cloak Here it is, I log into the account and this VK appears that is where the hacker is accessing, I never created an account in this VK, mine is Facebook

[night cloak]

@night cloak Please don't mention the moderator role for game account related issues.

I do not recommend waiting for the email reply. Please contact the customer service in-game as soon as possible.

[oblique remnant]

I have the same problem, the support in the game sucks

[night cloak]

It is understandable. But without the security question answers nobody can help you.

[oblique remnant]

the hacker accessed your account through a social network you don't know?

[oblique remnant]

it turns out they say the information is incorrect, but they don't say what information is, how can I fix the problem if I don't know what is wrong

[night cloak]

@oblique remnant It is up to you to validate all the information correctly, unfortunately.

[oblique remnant]

As you can see, someone else arrived with the same problem as me, that is, it only proves that tencent's support is irresponsible in protecting accounts and lets anyone break in, you don't know if the hacker accessed the database and stole information from customers...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp jackal.

[oblique remnant]

Pure irresponsibility of Tencent Games, if my account does not return to normal I will sue them...

It's a tremendous lack of communication and commitment to the consumer, they end the conversation without even investigating it

thanks for trying to help me @night cloak

they should put you there in their place, because they don't even know what they do there

[twilit rune]

when is ranked arena going to be there?

is it coming around anytime soon?

IF it does, please do something about all those who are using auto-aim hack

[night cloak]

No information, unfortunately.

[twilit rune]

sad life

[night cloak]

[fallen geyser]

Hello

I have pubg account linked with my Facebook & Twitter then I got problems with hackers stole my account then I do my best to open the account again, Finally I open the account but the found the account linked with email.

How can I remove the linked email ??

[night cloak]

@fallen geyser If they are still accessing through the email, please contact the customer service as soon as possible.

[knotty bough]

I need two of these hackers and stupid users banned pls their ID number I took screen dot, but somehow they deleted it, but I know their usernames which are LEGENDARY15Pr and soulsteamsp and they are hackers

[polar marsh]

Please refer to the private message from @polar marsh for further information, @knotty bough.

[fallen geyser]

@night cloak
I tried many time with customer service but no any help from them and I'm worry about my account, please let me know if there another solution.

[night cloak]

Could you let me know what did the customer service reply?

I am quitting to play pubg twitter isn't responding, incase you are thinking why, then

MY TWITTER ACCOUNT HAVE BEEN LOCKED BY SOMEONE, AND WHEN I TRIED SEARCHING MY TWITTER ACCOUNT I WAS UNABLE TO FIND IT AND WHEN I SEARCHED MY PUBG ACC IT WAS LEVELING DOWN PLEASE HELP
Please Help me I am using that acc more than 3 years

[night cloak]

<@&481161015728406538>

[cyan citrus]

You may need to check the email you had provided in the support ticket, @night cloak.

Please do not mention the moderator role unless it's an emergency related to this Discord server.

[crimson sentinel]

Hi guys how can I fix this problem ?

[night cloak]

I did everything

[night cloak]

Are you able to provide a screenshot in English, please?

[wooden merlin]

So? Nothing?

[crimson sentinel]

Yeah

[cyan citrus]

Unfortunately, we cannot help you with compromised accounts through the community. You may submit another ticket and wait patiently for their response.

[night cloak]

I can't wait more dude

I miss my acc soo much

I can't even recover anything on my sec acc

I even started to level down

[cyan citrus]

Your concern is totally comprehensible, @night cloak. However, as mentioned earlier, we are in no way affiliated with customer service and we cannot help you with such account related issues. Should you require any further assistance or have any other questions, please contact the customer service of the relevant social media account or customer service in-game.

[night cloak]

I can't even open that acc

[crimson sentinel]

How can I fix it?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @idle zealot.

[crimson sentinel]

Hi guys how can I fix this problem ?

[dry walrus]

U guys know when the last ESL was and when the next one will possibly be i stopped paying attention?

[cyan citrus]

If you have purchased UC from illegal sources or you were involved in refund fraud, UC will be deducted until the total amount has been recovered. Please contact customer support in-game for further assistance.

[pallid briar]

Keep an eye on their social media handles for more information. You can always see the VODs of their previous tournaments from their YouTube.

[crimson sentinel]

I haven’t purchased anything in game

And I just wrote this in support and they can’t help me cuz I didn’t find that in the help list

[cyan citrus]

You may select ''Purchase Related Issues'' and proceed with your inquiry, @crimson sentinel. Unfortunately, we cannot help you with such account related issues through the community.

[crimson sentinel]

Ok, thx ))

[shadow current]

Rp Respect is fixed?

[cyan citrus]

My pleasure!

[feral forge]

A patch will soon be released to fix the issue, so we kindly ask for your patience, thank you.

[shadow current]

Thx

[storm flume]

Please do not use languages other than English, @upbeat basin. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[upbeat basin]

Hi there. I was blocked for 1, 3 and 7 days and at the time I wanted to enter he set me to create a new account when I linked with facebook I deleted all my uc my inventory everything ... 5118288972 this was my ID and it no longer appears they could help me I was almost 3 years and it does not seem fair to me that because of their bad updates they delete my account, never use any hack, you can check my stats ... please, I need a solution ... And that they return my old account ...

Hi there. I was blocked for 1, 3 and 7 days and at the time I wanted to enter he set me to create a new account when I linked with facebook I deleted all my uc my inventory everything ... 5118288972 this was my ID and it no longer appears they could help me I was almost 3 years and it does not seem fair to me that because of their bad updates they delete my account, never use any hack, you can check my stats ... please, I need a solution ... And that they return my old account ...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @upbeat basin.

[fallen geyser]

@night cloak I sent many msgs to Tencent support about remove the linked email but they didnt repsond, please let me know if there any solution, i dont need to lose my account.

[night cloak]

updating the download list, does not enter the game

[split dust]

My character ID : 5213545703
In game name : 乄SS乄BALOCH
I had 3 links with this account unfortunately 2 of them, that is my link email and apple id was hacked and I was not having axis to it.
I owned Twitter login which was only with me to log in into my account till yesterday, but today when I tried to login my account it creates completely new account. Where as In my twitter app it still shows I have pubg account with this Twitter but still it creates a new account.

[pallid briar]

Could you please elaborate your issue?

[night cloak]

to infinity

Iphone xr

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[pallid briar]

Where are you currently residing?

[bleak mountain]

my account got banned due that I was playing random squads and I was teamed with a hacker without knowing. So I guess many people started to report me so I got a 10 year ban

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @bleak mountain.

[inland zenith]

Buy 60 uc through the official website. at the last stage, everything hung, for 10 minutes already. everything is fine?

[night cloak]

Yes

Poland

[inland zenith]

Should I just wait or reload the site?

[pallid briar]

Please try using a different internet connection or a DNS and see if that helps. You may refer to subpoint 4.3 in #faq for further assistance.

[brave wolf]

its happens ,when traffic in bank or network issue ,if money debited you will get item ,if not debited retry.

[split dust]

No I am not even able to login

[pallid briar]

Also, please do not use any other language other than English in this server, @inland zenith.

[split dust]

@pallid briar My twitter app which still shows its linked to pubg mobile, but when I log it into pubg it creates new account.

[inland zenith]

The money was not withdrawn. Reload the site?

[brave wolf]

yes , reload it , with good network also check ur bank traffic.

[pallid briar]

You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. Please try to recover at least one of the login methods before contacting the customer service. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance.

[acoustic spruce]

Please make gameloop compatible with gamer mouses

[fallen geyser]

Any supporter can help please

[pallid briar]

Unfortunately, only the customer service in-game can help you with account related issues. If you already have contacted them please wait patiently. The customer service in-game receives an enormous number of requests everyday and it takes time to review all of them, @fallen geyser.

Feel free to leave your feedback in #old, @acoustic spruce.

[cloud night]

Hello i need arabican supporter

anybody?

[cyan citrus]

Please refer to #735483472432594994 sub point 3.1 for regional communities, @cloud night.

[night cloak]

it didn't help me

[cloud night]

i couldn't find Arabic language

or even Egypt

[cyan citrus]

You may join PUBG MOBILE MENA Discord server from the link provided in #735483472432594994 sub point 3.1, @cloud night.

[cloud night]

ah found it

thanks anyway

[cyan citrus]

My pleasure!

[pallid briar]

What type of internet connection are you using?

[night cloak]

4g

Wi fi

[pallid briar]

Could you please try using a different type of internet connection which is more stable, @night cloak?

[hasty tulip]

To the best company in the world

Hello my name is 卍كونتا卍
This is my account ID 5694156934

Someone stole my account and hacked it. I'm playing from the tenth season and I never tried to cheat. My account was stolen. Please, the company, review my issues and unblock my account. I swear, I was not the one who played hack someone who stole my account. Thank you for all the love and appreciation to me, the company's employees.

Thank you.
And please, reconsider the issue of opening my account, and I will be responsible for playing without violating any rules, not trying to cheat, and not violating the terms of the user

[storm flume]

Please do not use languages other than English, @hasty tulip. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

I played in these networks for 3 years without changing anything, why suddenly I have to try something, maybe you are. what will you do?

after the release of the metro mode, the game stopped starting

[pallid briar]

There might be a temporary issue with your internet service provider or your internet connection in general. I suggest you use a different internet connection until the issue is resolved. Otherwise you may contact the internet service provider for further assistance.

[night cloak]

I want to delete my alt acc

[hasty tulip]

To the best company in the world

Hello

Someone stole my account and hacked it. I'm playing from the tenth season and I never tried to cheat. My account was stolen. Please, the company, review my issues and unblock my account. I swear, I was not the one who played hack someone who stole my account. Thank you for all the love and appreciation to me, the company's employees.

This is my account ID 5694156934
This is my Email:[e-mail]

Thank you.
And please, reconsider the issue of opening my account, and I will be responsible for playing without violating any rules, not trying to cheat, and not violating the terms of the user

[pallid briar]

As far as I'm aware, this is only available for the players who are residing or have transferred their account to the EEA region.

[night cloak]

@pallid briar bruhh how you have 2 name for tagging and writing you are Xzistenz I saw in tag

[pallid briar]

@cyan citrus.

[night cloak]

How to transfer to EEA region

[pallid briar]

Feel free to use #chat for such questions.

[night cloak]

people in different parts of the world cannot have a problem with a provider or Internet connection, for example, in Russia in one day and for 3 days already

[night cloak]

Sorry

[pallid briar]

You can select your region to any of the EEA regions if you are residing there.

[vagrant forum]

Feels free to report the issue through #old if that's the case. In the meantime, you can try playing with a different network connection if that works for you.

[night cloak]

just tell me that you are not an assistant in this situation, and then this game will be enough for me

[night cloak]

Bro I registered from another region and change to Spain which is EEA then also not not available

[hasty tulip]

@pallid briar

To the best company in the world

Someone stole my account and hacked it. I'm playing from the tenth season and I never tried to cheat. My account was stolen. Please, the company, review my issues and unblock my account. I swear, I was not the one who played hack someone who stole my account. Thank you for all the love and appreciation to me, the company's employees.

This is my account ID 5694156934

Thank you.
And please, reconsider the issue of opening my account, and I will be responsible for playing without violating any rules, not trying to cheat, and not violating the terms of the user

[night cloak]

After deleting the account will all my data be erased@pallid briar

[jade nest]

Play on main account and show. Why are you playing on alternate account?

Send id

[night cloak]

Ban him bruh spamming very badly

From server

[pallid briar]

Of your account, yes.

[vagrant forum]

This is a community support channel and we are in no way affiliated with Tencent games or PUBG MOBILE in general. We can only help you based on the information we have, and guide you with client sided troubleshooting methods.

[pallid briar]

Please contact the customer service in-game for account related issues.

[night cloak]

@pallid briar

[vagrant forum]

Unfortunate that even new mods are slacking

[jade nest]

||I am trying to get his id for that reason|| to report. Ok anyways wrong channel

[pallid briar]

Unfortunately, I'm not aware of all the countries that are in the EEA region. Feel free to look for them on the internet.

[hasty tulip]

@pallid briar
How I contact Was him

[pallid briar]

Please refer to subpoint 5.4 in #faq for further assistance, @hasty tulip.

[jade nest]

Funny this video didn't get removed

[night cloak]

It's there in EEA

[vagrant forum]

As far as I am aware, the option appears only for the accounts created in the EEA region. Changing your in-game region to one of the EEA ones won't work.

[peak notch]

Im disgusted with metro no access

[cyan citrus]

THE METRO ROYALE REUNION is not yet available for everyone, @peak notch. You may provide your feedback through #old in compliance with channel's pinned instructions.

[peak notch]

I heard that and I did post on feedback and I have not heard anything back

:/

[versed sonnet]

Please use #chat if you do not need assistance regarding PUBG MOBILE, @peak notch and @glad copper.

[glad copper]

my acc is banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glad copper.

[peak notch]

I do need someone to contact aside of feedback

I cannot find a way to submit ticket regarding my situation

[versed sonnet]

Here is no ticket. You may state your issue here instead.

[vagrant forum]

You can try contacting the in-game customer service. Unfortunately, there is no other way of getting in direct contact with them.

[peak notch]

I tried but there are no department or category that resolves issues about metro

[sinful sonnet]

What is the issue?

[vagrant forum]

He cannot enter Metro Royale

It is accessible only to a limited number of players at the moment

[peak notch]

Download error msg during the process of downloading metro/ followed by 150.2 mb download complete. I click on metro it says feature only available on beta.

[sinful sonnet]

Oh yeah, you just have to be patient rn or you can try on an alt account

[peak notch]

The distrubution of Access makes no sense i was invited to beta but not here, with previous rank 1 region

Alt account not working either at least as guests

[vagrant forum]

All you can do right now is to drop a feedback and hope that they make it available for other players.

[peak notch]

Aigh sorry for the spam

Out of curiosity what ver is pubg on now 1.6.0.3.?

[vagrant forum]

Version may differ depending on where you downloaded the game from. I installed it from their official website so it is 1.6.0.1 for me at the moment.

People who installed from Play Store should have 1.6.0.3

[peak notch]

Okay thanks

[hasty tulip]

Someone stole my account and hacked it. I'm playing from the tenth season and I never tried to cheat. My account was stolen. Please, the company, review my issues and unblock my account. I swear, I was not the one who played hack someone who stole my account. Thank you for all the love and appreciation to me, the company's employees.

This is my account ID 5694156934

@versed sonnet

[versed sonnet]

Refer to subpoint 2.12 for further informations regarding account suspensions.

Do not send your inquiry again, otherwise you may get muted.

[ocean copper]

@lime juniper bro

how to download gameloop 7.1

[cyan citrus]

You can download Gameloop from the following link, @ocean copper.
https://www.gameloop.com/.

[dire fjord]

#enable90fpspocox3pro

[cyan citrus]

You may provide your feedback through #old, @dire fjord.

[cursive holly]

@47
I moved to Canada from India 5 months ago. I was playing the global version until recently I got an error which blocks me from logging onto the game. The error shows up as ' your account data has migrated to another version. Cannot log in to this version. Please download the correct version before trying again'. So I guessed my account must have migrated to BGMI as I was playing from India till 5 months ago. I downloaded BGMI and found out that there was an error in that too. It showed up as 'server is busy, please try later. Error code: restrict-area'. So basically I don't have my account in both versions. I am currently in Canada and it would be a huge help if you guys could look into the issue. My friend said that he found my account in BGMI and he's the id he gave 552513375. My IGN is skullphoenix.

[zinc oyster]

Hello

I need support.

[versed sonnet]

Feel free to state your issue here.

[cyan citrus]

Please contact customer support in-game for further assistance.

[zinc oyster]

My account has been banned from Season 13 for no reason.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zinc oyster.

[cursive holly]

I can't get ahold of any real person through the customer support. All I can get are premade solutions and it thinks my problem is resolved.

[cyan citrus]

Please understand that we are unable to help you with compromised accounts through the community, @cursive holly. All we can do is to redirect you to the customer service.

[cursive holly]

Is there an email or something I can write to in detail with screenshots? I just don't want my years of grind and money to go to waste. I have been trying in the customer support for the past week and there's no hope.

[cyan citrus]

[e-mail]. Please be advised that the email is only usable for cheater reports and general inquiries, @cursive holly. You will still need to contact them through in-game customer service regarding your account.

[cursive holly]

Thanks. I'll try my luck.

[cyan citrus]

My pleasure, @cursive holly! Should you any other concerns, please do not hesitate to come back again.

[night cloak]

Haloo

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

pro help me

Ok

[cyan citrus]

Can you please add more details about your concern, @night cloak?

[night cloak]

My account data has been migrated to another version

[cyan citrus]

Yo may need to use thee relevant version or create a new account in global version, @night cloak. Unfortunately, account migration process is irreversible.

[night cloak]

My account paid Google 2 million dollars, they made me happy

[gaunt plover]

Someone in the game is cursing me and cursing my religion. I want to report it

[pallid briar]

Please use the built-in report feature in-game to report such players.

[gaunt plover]

@pallid briar OK

[cursive heath]

I am playing on the emulator, but recently this problem occurred to me and the game does not open at all. I tried all the solutions on YouTube, but to no avail. I deleted the emulator and downloaded again. I tried the vpn and all the things and there is still the same problem. What do I do, please, I can’t play

[pallid briar]

VPN usage is not recommended. Where are you currently residing?

[cursive heath]

I locked the vpn, but there is also the problem, there was no such problem, it happened to me soon. I live in Egypt

[pallid briar]

Please refer to subpoint 4.8 in #faq for further assistance, @cursive heath.

[cursive heath]

I've done all these things and more, but it's no use🥲

[night cloak]

pubg help me 5217285905

[pallid briar]

You have already been answered, @night cloak.

Yo may need to use thee relevant version or create a new account in global version, @night cloak. Unfortunately, account migration process is irreversible.

[pallid briar]

Please try using a different internet connection or using a DNS.

[cursive heath]

I did this too🥲

[night cloak]

why

[pallid briar]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[crimson crown]

My data is not transfering to Battleground Mobile india it's a problem for ur side

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @crimson crown.

[pallid briar]

Once you have migrated your account to another version, the process cannot be reversed and use it for the global English version of PUBG MOBILE. We are unable to assist you in this regard.

[crimson crown]

I am not reversing it is not transfering from pubg to Battleground Mobile india

U have a glitch in that

Fix it ASAP

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

My friend, I want his madasa Saadoni 5217285905

[cyan citrus]

Please state your inquiry more properly, @night cloak.

[night cloak]

Bs take the money of the world and did not withdraw the account themselves.

Refer my account to a global version

🗣️

Refer my account to a global version

[small ore]

Hello, PUBG MOBILE. I know that you are very busy due
to the large number of messages. I had no problem with
my account. My account has been banned for no reason
and I swear to do or use external materials and that I
play clean play and I make very careful to comply with
the terms and integrity of the game.
l ask you to solve a problem as soon as possible
because I am wronged. Thank you, PUBG MOBILE
The account id 5448595212
The name of the account user ahmedfathy5530

[polar marsh]

Please refer to the private message from @polar marsh for further information, @small ore.

[night cloak]

PUBG MOBILE PRO

[pallid briar]

You have already been answered multiple times, @night cloak. Please avoid repeating or having off-topic conversations.

[inner moss]

It's best if you contact in-game customer service, mods here won't help you with this matter.

[night cloak]

All right, thank you and please make me happy here is my account, thank you 5217285905

[pallid briar]

Please contact the customer service in-game for further information.

[safe salmon]

Hey , i got my account banned on 25/6/2020 for no reason , i never used any hacks or any other emulators . my friend just told me i can unban my account if i contacted the support , may i find any help here ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @safe salmon.

[pallid briar]

Please do not use any other language other than English. You may refer to subpoint 3.1 in #faq for regional communities.

[molten carbon]

May I speak that the French

[glossy pelican]

Not in this server, You may refer to subpoint 3.1 in #faq for regional communities, This server only allows english.

[golden hound]

Can any mod explain me why we are not able to transfer pubg mobile data into bgmi

What is the issue behind it

[molten carbon]

I am going to which one to frank it

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @golden hound.

[golden hound]

I understand but bgmi mods telling that it's issue from pubg mobile

[night cloak]

I can play with random team? or i have to add my team in bonus challenge tdm

[cyan citrus]

We cannot help you in this regard. We provide community support exclusively for global version.