questions

[upper kestrel]

Hello, I am a content creator on Tik Tok and I play from the third season. It is impossible for me to cheat in front of my followers. I am keen on my reputation. My account has also been banned, and I did not commit any violation. Check out my account This is the account number 5215717757 and this is my name loly

[polar marsh]

Please refer to the private message from @polar marsh for further information, @upper kestrel.

[feral forge]

Where did you get this screenshot from, @tepid hornet?

[muted berry]

hey

nadia

my account is gone

and went to india version

[sharp stone]

Dude what the hell is this

[muted berry]

but why I cant login in bgmi

[muted berry]

I just want to login back and sell it

[feral forge]

Selling/trading account is against the terms of service of PUBG MOBILE, @muted berry.

[storm flume]

Please do not use languages other than English, @tepid hornet. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

If you had previously purchased UC from unauthorized websites, refunded a purchase or by any illegal means, the full amount will be deducted when you purchase UC legally in-game or through https://www.pubgmobile.com/pay, @sharp stone.

[muted berry]

shush

I mean can I login back

[feral forge]

In this case you will have to download the relevant version of the game and contact the in-game customer service of that version for further assistance in this regard, @muted berry.

[muted berry]

I did

it's being stolen

I dont want it to get caught on enemies hands

and get it back atleast

[feral forge]

We are unable to assist you here in this regard, @muted berry.

[night cloak]

@pallid briar bro what will happen after 7 days of account deletion process

[pallid briar]

Your account will be deleted, hence it is a account deletion process.

[brittle nymph]

hi , i have footage of a cheater in the bonus challenge , i just played a match and he killed me with a grenade from across the map

will the recorded footage help ?

he got killed by teamers as well (i played in solos)

[sick shale]

Yes, upload the video evidence on YouTube and submit a report through https://bit.ly/3uDSJZv. Make sure to follow the requirements.

[brittle nymph]

ok thanks

[twin current]

Its says this page does not exist.. login again

[brittle nymph]

Rebel : the footage is almost 10 mins of him cheating (he didn't stop ) do i have to trim the video to meet the standards

[sick shale]

Yes, it must not exceed 2 minutes in length.

[brittle nymph]

ok i will submit the most sus clip thanks

[bright crag]

PLEASE QUICKLY

my friend left the game cause he had to do something

Can I kill him for his loot

[simple epoch]

Why iphone 13 pro max doesn't have 90fps? It has fastest processor and 120hz display. Is it going to support 90fps in future?

[cyan citrus]

No, you should not do that. Killing your own teammates will cause griefing and he may lose his rank as well.

[bright crag]

Oh

Alright ig I’ll just carry him to the end

[cyan citrus]

The game will need to be optimized to provide 90 FPS support for new devices. You can provide your feedback regarding this in #old.

[bright crag]

I won the game

[silver wedge]

Help me

[cyan citrus]

Can you please describe your issue, @silver wedge?

[silver wedge]

ping too high

[cyan citrus]

Might be an issue related to your network, @silver wedge. Can you switch to a more stable network and restart your game?

[night cloak]

Means all my data will also be deleted

[pallid briar]

Correct.

[steel pawn]

Add Urdu language اردو in PUBG MOBILE

[celest shadow]

Feel free to provide your suggestions in #old.

[grave nacelle]

‏Hello PUBG MOBILE, My account was mistakenly misconfigured, I did not use type of cheats in the game, please help as soon as possible. ‏I have a problem and I hope that you solve it, my account has been banned for 10 years and I want to restore my account, I can assure you that I did not do any kind of fraud and I hope you to remove the block on my account as soon as possible, I hope you to respond because I have paid real money into my account, plus you do not want to make any damage to your customers, I highly appreciating your efforts to get back my account. Name: iMU3 ID : 5317270044

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grave nacelle.

[past python]

how to get RP prime Membership help needed

[solemn egret]

The game doesn't want to open!

[cyan citrus]

Can you please try to restart your device?

[solemn egret]

Ok@cyan citrus

[cyan citrus]

You may need to tap on that option in Royale Pass menu.

[past python]

i dont have that option in my game

[solemn egret]

It still doesn't want to open

@cyan citrus

[past python]

i dont have that option in my game

[cyan citrus]

Can you please mention your device?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @leaden hound.

[solemn egret]

Huawie Y9 PRIME 2019 30

[dreamy bronze]

can you help

[cyan citrus]

Please try to clear game cache.

[cyan citrus]

Can you please share a screenshot of the main menu?

[dreamy bronze]

I am able to raise the account

[past python]

which main menu login menu or lobby

[hollow heath]

Hello I want to know the full map of pubgm esports eco system

[cyan citrus]

Lobby menu.

[cyan citrus]

Can you please add more details about your concern?

[cyan citrus]

Please try to do a routine repair of the game, @past python.

[past python]

like logout and press the repair button ??

[cyan citrus]

Correct, @past python.

[past python]

no still same dont have that option after routine repair

[celest shadow]

Are you on iOS, @past python?

[past python]

yes

[celest shadow]

As the RP Prime and RP Prime Plus a collaboration between PUBG MOBILE and Google Play Store, only Android devices will be able to purchase this subscription, @past python.

If you want to, you can log into your account on an Android device and purchase the subscription, and you will still have the benefits when you play on your iOS device.

[noble panther]

I had a glitch where everyone was dead but I didn’t get the win, I eventually died to zone and I came second???

[stark trout]

I heard rumours that 120fps will be added to PUBG Mobile soon. If so, will the iPad Pro 2020 support 120hz? It has a 120hz display after all

[rocky bay]

I'm trying to unlink my google play account but after 7 days my google account is still linked

Why ?

[past python]

ohh really now who is going to give me android device because i have only ios devices only is there another way how about if i download bluestack in my mac and login do i get that option

[final summit]

Well will metro come bacm

Back

???

[cyan citrus]

Yes. Metro Royale Reunion will release in 2 days.

[cyan citrus]

Please report the bug through #old.

[bright imp]

a question in TDM the enemies are seen in the blue character? or is it a hack

[noble panther]

Alright 👍

[sick geode]

Need to talk about bgmi

Is this right channel

[cyan citrus]

We only provide assistance for PUBG MOBILE global version, @sick geode.

[sick geode]

Got it, any chance if you know where to report or get support for bgmi

[versed sonnet]

You may browse for the BGMI Discord server on the internet, @sick geode.

[versed sleet]

Bgmi hacker kill me

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE. Please contact their respective Discord server instead.

[pallid briar]

No official information regarding this matter. Feel free to leave your feedback in #old.

[versed sleet]

🤔

[night cloak]

Peace be upon you, brother, how are you? I hope you are in good health. Let's move on to our topic that I wanted to talk about, which is about the server that was opened in the name of pupg mobile algeria. It is about morally corrupt and all the leaders of the clans know this and know their black past, and they have nominated themselves to create a discord server and claim that they are the chosen ones, but this is wrong, as they do not represent the clans of Algeria Especially that person, TONTON, who is corrupt and accustomed to insults and defamation, and there is the testimony of many clan leaders, so I ask you to enter our server and be a member of the community that represents the community of pubg Mobile in Algeria, my brother
@vapid badge
@onyx cairn

[pallid briar]

September 28. You may refer to this:
#news message

[pallid briar]

The teammates are marked as blue and the enemies at red so that players can easily understand who is in which team.

[rare kindle]

My account has been transferred to Indian copies by hacker. I want to restore my account to Global copies

[pallid briar]

Once you have migrated your account to another version, the process cannot be reversed and use it for the global English version of PUBG MOBILE. Please contact the customer service in-game of the relevant version for further assistance.

That is not allowed.

[grim helm]

Hi. Where can i send my idea for PUBG improvement?

[cyan citrus]

You can share your feedback regarding PUBG MOBILE through #old, @grim helm.

[signal wagon]

How to get beta version

[cyan citrus]

The beta version may have been temporarily closed. You can play the live update instead, @signal wagon.

[signal wagon]

@cyan citrus ohh okhh

[south pewter]

Hello i am from Bangladesh. I want to change my region.
My current game region is Israel. I want to comeback my own region.
Due to ban pubg in Bangladesh,thats why i use vpn to play this game.But when i connect vpn to Singapore server, on this time in game i found (sinagapore) in the change option.thats why i cannot change it to Bangladesh.

[cyan citrus]

You will not be able to change the region to your own if you are logging into the account using a VPN, @south pewter. We do not recommend using a VPN and it may put your account at risk of getting suspended.

[south pewter]

@cyan citrus Sir without vpn we are people from Bangladesh cannot play. Kindly help me sir

[cyan citrus]

You may need to play the game when the suspension has been lifted, @south pewter. We also do not encourage you to play the game in a restricted region.

[south pewter]

Sir is there no way? 😩

[cyan citrus]

Not that I know of. You may try to change your dns settings, @south pewter. Refer to #faq sub point 4.3 for further instructions.

[unkempt kraken]

How come this guys is streaming live right now - showing and selling his hacks while playing live - and this for many weeks already https://fb.gg/v/8gtLAPs-S5/

[cyan citrus]

We only provide assistance for PUBG MOBILE global version, @unkempt kraken.

[unkempt kraken]

Then to who should show this ?

[cyan citrus]

To the customer service of the relevant game, @unkempt kraken.

[unkempt kraken]

This is not support forum for PUBG ?

You should be concerned about it I think

[cyan citrus]

This is the support forum for PUUBG MOBILE, @unkempt kraken. BGMI is not affiliated with PUBG MOBILE or Tencent Games.

[unkempt kraken]

Dude what are you talking about

You can't even give a proper reply

It's not Puubg

Damn bro

You can't do a basic Moderator work

Useless

[cyan citrus]

We do not accept reports for BGMI, @unkempt kraken. As you have already been answered, please move to a discussion channel instead.

[unkempt kraken]

Useless

What's the point of even replying hey

Go back being Yale's

Puubg lol

[late charm]

I want to know the amount on my account illegally

[cyan citrus]

Please contact customer support in-game for further assistance, @late charm.

[late charm]

But they never answer quickly

[cyan citrus]

Unfortunately, we cannot help you with such account related issues through the community. You may need to wait until a customer service representative will get back to you, @late charm.

[late charm]

Ok thank you bro

[cyan citrus]

My pleasure, @late charm!

[unkempt kraken]

He is useless bro - he can't even help or give proper guidance

He can't even let me know when to report a cheater while being a moderator here 🤣

[cyan citrus]

I'm not a moderator, @unkempt kraken. I have already answered you regarding your inquiry. If you don't have any further questions, I would suggest you to move to a discussion channel.

[tacit drift]

I want to transfer uc from one account to another so how can I transfer it?

[cyan citrus]

That is not possible, @tacit drift.

[tacit drift]

Is there any way?

[cyan citrus]

No. You may need to purchase the UC separately for other account, @tacit drift.

[tacit drift]

Ok

Can I give character card to other account?

[cyan citrus]

You cannot transfer items from one account to another, @tacit drift.

[tacit drift]

No I want to send it by means of uc

Actually I want to buy a character in my account and I don't have enough uc for that

[cyan citrus]

You cannot send items from one account to another by any means.

[tacit drift]

Ok

[magic eagle]

hi

[cyan citrus]

Hello! Please state your issue, @magic eagle.

[magic eagle]

How is a developer? in a pubg

huh

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @upbeat grove.

[upbeat grove]

Bgmi sever link

[sick shale]

You may use Google to search for it. PUBG MOBILE isn't affiliated with BGMI.

[mint crown]

i need help plz 😫 😫

[unborn shoal]

Hello everyone, may I ask if I'm in Vietnam, but I accidentally moved the server to North America, will I be locked out of my account?

[unborn shoal]

exit and re-enter

[cyan citrus]

That is a known issue. Please report it through #890583500552552469 and refer to the pinned message in that channel.

[cyan citrus]

No. You will be able play normally in North America server. However, you will not be able to change your server again for 60 days.

[reef belfry]

You guys need to get the pubg devs to fix that invisible glitch in Metro on beta

I am getting so pissed of about it!

[unborn shoal]

ohhh thank you so much

[reef belfry]

Make sure the glitch hakkers get their original accounts banned!

[cyan citrus]

Please report issues related to the game throught #old.

[placid temple]

hello I have a poseidon set in my game but in the game and in the lobby part of my set only hands and head can you help

[cyan citrus]

My pleasure!

[mint crown]

How do this

[cyan citrus]

Can you please elaborate or provide a screenshot of the issue?

[mint crown]

Every time I go out and enter, a lot happens. I want a solution

[cyan citrus]

Please refer to #890583500552552469 section and read the pinned instructions in that channel.

[placid temple]

Help me

[unborn shoal]

I also played on North American server last season but got 4 accounts locked i asked why they locked my account, they didn't answer

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unborn shoal.

[cyan citrus]

Please try to do routine repair of the game, @placid temple. You will find the option of ''Repair'' on login menu.

[placid temple]

gtörüntüyü attım lütfen yardımcı olurmusunuz

[cyan citrus]

Please do not use any other language than English, @placid temple. You may refer to #735483472432594994 sub point 3.1 for regional communities.

[placid temple]

Well, can you show me this in a video?

[cyan citrus]

@placid temple

[placid temple]

ok

[sand loom]

Whats this?

[placid temple]

yes, I saw the repair part.

[cyan citrus]

It seems like a network issue. Please try to restart your device or switch to a more stable network.

[sand loom]

I checked my wifi its fine

Only happening on pubg

[south pewter]

@Bunk sir now i can access my account from Bangladesh region without any vpn.But problem is when i go to change my region then show me perameter error. I tried again but i could not get sms.

[cyan citrus]

Please contact customer support in-game for further assistance, @south pewter.

[cyan citrus]

Please try to restart your device.

[sand loom]

Ok

[south pewter]

There is no option about change region.How can i contact with official service probider not bot

[cyan citrus]

You said that when you try to change region, it shows parameter error.

[cyan citrus]

Please try to restart your device.

[south pewter]

I am talking about customers service.i click on customers service.but there is no option about Change region

When i msg, bot repplied me.

[cyan citrus]

We cannot help you to change your region through the community, @south pewter. You may report the issue through #old in compliance with channel's pinned instructions.

[static glacier]

Hello my now i just tried to open my account i didnot open the game since yesterday. And i found that i got a pan for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @static glacier.

[sand loom]

I restarted same issue

[violet ridge]

Sangar krisunan

[cyan citrus]

Can you please mention your device?

[sand loom]

Black shark 4

[cyan citrus]

Please do not use any other language than English. You may refer to #735483472432594994 sub point 3.1 for regional communities.

[cyan citrus]

Please try clear game cache.

[sand loom]

Cleared still got the issue

[cyan citrus]

Please try to change your DNS settings, @sand loom. You may refer to #faq sub point 4.3 for further instructions.

[night cloak]

Hello, I want to report cheating, where can I report it?

[glossy pelican]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[magic eagle]

welcome My account was baned why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @magic eagle.

[bright imp]

If I understand it but the enemy comes out in red with a blue border, it is as if it were a wall hack

[heavy vortex]

What are the rewards of this crate from Fatal contamination event's redeem shop? 😶‍🌫️

[crystal sphinx]

Hacker everywhere

Hacker ID

[cyan citrus]

We only provide assistance for PUBG MOBILE, @crystal sphinx.

[crystal sphinx]

What to do about this hackers?

How can I Play?

Provide me assistance about this Hacker 🙏

[cyan citrus]

<@&481161015728406538>

[jovial coyote]

Hello

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @crystal sphinx.

[jovial coyote]

يعيال مافي عربي

[storm flume]

Please do not use languages other than English, @jovial coyote. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[noble cloak]

plz fix rp respect glitch

[crystal sphinx]

Do something about this hackers

[heavy vortex]

@crystal sphinx Read this again?

[heavy vortex]

Dude this is not bgmi server.

[crystal sphinx]

@heavy vortex ok give me assistance & tell me what to do about this Hacker explain & assist me 🙏

[heavy vortex]

Refer to this. @crystal sphinx

Please use discussion channels rather than troll in support channels.

[sharp fog]

Hello!

I was a clan leader of clan das reich. I did not enter game for 2 months after this game made random clan member a leader of the clan and I lost clan leadership

Can support give me clan back?

Clan name SSDivision

My profile

[pallid briar]

Could you please provide a example or a video recording?

Unfortunately, only the clan leader can appoint others as the new clan leader.
Please contact the customer service in-game for further assistance, @sharp fog.

[pallid briar]

You may refer to this message in #news:
#news message

[native estuary]

Metro royale invisibility exploit fixed when???

[pallid briar]

The mode is not out yet for the global version. Please wait for it to be released and see if the bug/exploit is still there.

[raven lichen]

whats a good team name lol im trying to make a team but no one will help

[sharp fog]

@pallid briar in game customers ignoring me. I was the clan leader but I was inactive for 2 months and gave changed clan leader. How can I take clan back?

[pallid briar]

You may try asking in #pubg-mobile instead. This channel is meant for community support for the game.

[pallid briar]

Only the clan leader can transfer the ownership.

[raven lichen]

they wont

[bright imp]

Here it is, the video and that's not legal at all. https://vm.tiktok.com/ZMRtskDU8/

[pallid briar]

This is something that we are not able to help you with here. You may look for some on the internet.

[sharp fog]

Sadly I was the clan leader and the game made another person a clan leader this way I lost clan leader ship. Can you give me support mail?

@pallid briar

[pallid briar]

The e-mail ([e-mail]) is for general inquiries

[sharp fog]

Where should I write about my problem?

In game support unswerving with auto unswerving

Like they are sending me to the FAQ

[pallid briar]

You may refer to their response in that case.

[sharp fog]

But there is no response

Only robotic auto response

[pallid briar]

You may refer to those responses. Unfortunately we are unable to assist you in this regard.

[raven lichen]

sorry about team again.. but do you think NTL Never To Late Esports is a good team

just asking for your opinion

[pallid briar]

You can ask for people's opinions in a discussion channel too, @raven lichen.

[raven lichen]

bruh i was just asking for yours...

[glossy pelican]

This channel is only for support regarding pubg mobile, you should move to a chatting channel such as #pubg-mobile .

[pallid briar]

Could you please provide a translation of the text in that video?

[pallid briar]

It seems like the user in question is using some type of third party software to gain an unfair advantage. You may report online cheating content via: https://bit.ly/3soBavK

[bright imp]

Thank you very much, another question is there no reward for reporting cheaters?

[pallid briar]

You may refer to the ban pan section in-game and try doing video reviews there which can earn your some w
rewards.

[cunning dew]

i NEED ADMIN RIGHT NOW

[cyan citrus]

Please state your issue first, @cunning dew.

[cunning dew]

I REINSTALLED THE EMULATOR 5 TIMES WITH THE GAME DELETED TEMP FOLDER EVEERY TIME REPAIRED IT CLEANEDE MY PC SCANNED FOR VIRUS NOTHING IAM JUST HANGING IN THERE 😤

AND i know like iam a pro at pc stuff

what is that

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their discord server.
https://gameloop.com/.

[cunning dew]

btw i trying since 5 hours straight

no

its from pubg itself

i tried it on diff emulator

bluestacks

u should not do anymore updates and things in game u r making it more trash and instead of fixing u f** up the game

[cyan citrus]

Please join Gameloop Discord server for further assistance, @cunning dew. We cannot suggest same solutions on emulators that we may suggest on mobile devices. If you're playing the game on Gameloop, then you should join the Gameloop Discord server for further assistance.

[spark magnet]

Hello, my problem is when I use a sniper weapon and hit the enemies on their heads, most of the blows count against the body

[forest sun]

where is the emulator beat

beta*

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their discord server.
https://gameloop.com/.

[cyan citrus]

if you believe this is an issue related to the game, feel free to use #old to report such issues.

[spark magnet]

OK thanks

[cyan citrus]

My pleasure, @spark magnet!

[split isle]

guys i got the new xsuit

But i wonder where to share plz help and Fan from India

[feral forge]

You may use #media instead, @split isle.

[split isle]

Oh Really Nice But i wonder sharing link of my channel there! @feral forge

I cant share it there @feral forge plz help

[feral forge]

Self advertising is not in this server, you are not allowed to share links of your channel, @split isle.

[split isle]

yes i know but i did it on my live spend UC zzzz and Finally Got it !

So just wanted to share the happiness with u all Guys

[feral forge]

However, you are not allowed to promote your channel here in any way, @split isle.

[split isle]

[vital violet]

I need some help! I haven’t been on the game for a good few hours and I just got on to see if there was anything new. This thing says I used the first loss protection even though I haven’t been on nor played..

[feral forge]

Could you please try to restart your game?

[balmy monolith]

I got a question about metro royale, going from the beta version to the global version tomorrow. Is the official version going to have the same bugs/hacks on it as the beta does? As I have tried playing the advanced mode 6 times over the last 2 days on the beta. And everytime I get hit by the cheating or glitching grenade launchers that shoot through the ground and walls from anywhere under 400m away. So will this be fixed when it releases?

[vital violet]

It still shows up as the same thing

[feral forge]

No information in this regard. You may report such bugs in-game or through #old if you encounter any issues in the future, @balmy monolith.

[feral forge]

Could you please check your Career Result, if any match has been played after the reset at 00:00 UTC?

[vital violet]

No where near the reset, which I find weird

This was from way earlier, and that’s why I’m left confused

[feral forge]

In this case, it should be a bug, feel free to report to issue in #old, @vital violet.

[dire warren]

Hello, how can I return to the lottery? I did not know and I made the wrong choice. How can I return?
please help
my id: 5851891957

[dire warren]

@ocean walrus
I have little time left @feral forge

[final jasper]

any solution !!!!

[nimble holly]

Hello how do I contact pubg customer service

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @nimble holly.

[feral forge]

Once you withdraw, you will no longer be able to participate in this draw. Please read the notice carefully before you confirm next time.

[feral forge]

Please submit a report regarding the issue in #890583500552552469.

[dire warren]

I did not notice and approved the option. I once mistakenly changed my server like this. Now I mean I can no longer participate, no follow-up is done so easily I made Elite Plus for this lottery😐

[mystic garden]

Hi guys can anyone help me

[night cloak]

Kindly state your issue and we’ll try assist you with the matter.

[mystic garden]

Its an account related issue
So a few hours ago i was playing normal.. then my ping started going crazy and i had a loading screen for 10 seconds and then a message popped up saying that account logged in from another location
So they turned me in to the login page and I logged in again and everything seems normal,
Then I pressed logged out of all the other devices and I changed my password of the likened app and also my email. And nothing seemed off. But i am still scared someone is trying to hack me or is it because my connection was lagging ?

[storm cape]

One message removed from a suspended account.

[mystic garden]

No one has access to my linked account and i have both 2 factor authorization for both social media and email and its all linked to my phone number

[storm cape]

One message removed from a suspended account.

[mystic garden]

But is it because of poor wifi connection or someone is trying to hack me. Its first time happening to me and i am worried.
I have access to my account and i was playing and its all normal and fine but just weird

[feral forge]

You mean you want to login to another account with a different Facebook?

[feral forge]

The notice Logged in from another location. means that someone else who has access to your linked social media/e-mail login method has logged in to your game account. You should also consider enabled 2FA for your linked login methods.

[storm cape]

One message removed from a suspended account.

[mystic garden]

But i have already done that from the beginning

[feral forge]

Have you tried to log out from that one Facebook from your browser and login with another one?

[mystic garden]

Oh I forgot , i was playing on my cellular then switched to wifi, then it’s popped up. Maybe that’s why?

[storm cape]

One message removed from a suspended account.

[feral forge]

This is not the case.

[mystic garden]

OK i am legitimately hacked so what to do now?

Is there any steps i can follow I already linked two ways, should i link one more thing maybe?

[feral forge]

Sorry, but i’m not an expert on this. How do you access to your game account via Facebook link? Do you enter your login credentials for your Facebook from the login menu of the game, or do you have Facebook account logged in from a browser and when you click on Facebook login, it enters to your game account directly?

[wispy crow]

<@&481161015728406538> any Moderator available

Its Tonight's ranking

Here is My Morning ranking But I didn't get Conqueror

[storm cape]

One message removed from a suspended account.

One message removed from a suspended account.

[feral forge]

Since you have already secured your account by changing password and enabling 2FA, which should be fine now. But you may also want to keep an eye out on your account in case the unauthorized person login to your game account again.

[wispy crow]

@feral forge

[feral forge]

Feel free to submit a report regarding the issue through #old and make sure to follow the channel’s pinned instructions.

Also, please remember not to mention the moderator role unless there is a server related emergency.

[wispy crow]

What Do You think it's not important

[feral forge]

Click on Facebook via the login menu?

[storm cape]

One message removed from a suspended account.

[feral forge]

Have you tried to click on Log out from your basic settings?

[storm cape]

One message removed from a suspended account.

[jolly harness]

i have problems in purchasing pupgy mobile have take from me about 4k uc and in 25/8 purchase 300uc and dont take it thay say i do   presumptive swear I didnt do that I have more than a Visa card cuz i use vodafonecash this way  make more visa card to can purchase so they thought that I am an impostor, please understand and return what I shipped.thanks

this is my id game 5276663084

[hollow wharf]

Why do the region India has been banned before the last date of data transfer i.e 28th September.

We need to change our pung id region back to india before transferring the account to BGMI. But the problem is that pubg isn't even facilitating with changing region. Should we consider our ids unaccessible forever?
Please provide any satisfactory solution instead of refering to ingame support or any other platform. I'm fedup of auto generated replies.

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to assist you in this regard. You should inquire about this matter in the relevant Discord server for such matter instead.

[bronze idol]

anyone know how i can join/view n rp team?

[hollow wharf]

That id is Global

[feral forge]

Suppose you will have to login to your Facebook before the game can access to your game account via this link. Do you recognize from where did you enter your Facebook login credentials from for it to login to your game account?

[feral forge]

The event has already ended.

[bronze idol]

right thanks.

[feral forge]

But we are unable to answer you questions related to the other version as we do not have further information in this regard, @hollow wharf.

[feral forge]

This is not something that we can assist you here, as we only provide community support for PUBG MOBILE, for account and purchase related issues, please contact the in-game customer service for further assistance in this regard.

[twin current]

I cant login could yall fix this im done with it 😐 !

[feral forge]

Have you tried to reinstall your Twitter application?

[worthy panther]

IM NOT EVEN USING IN GAME MIC

STOP MUTING ME FOR NO REASON

[twin current]

No i didn’t i have friends playing Pc and they have this issue too so i dont think it is from the app

And when i open my personal acc this issue appears it doesn’t show up when i sign in to another acc

[feral forge]

How long have you been facing this issue?

[twin current]

3 / 4 days

[feral forge]

Are you playing on a PC?

[twin current]

No ipad

[feral forge]

Do you have Twitter application installed?

[twin current]

Yes

Now i deleted the app and downloaded it again

[twin current]

Still cant login /:

[feral forge]

Are you logged into your Twitter account via the application?

[twin current]

Yes

[feral forge]

Could you please try to log out from the application, and via the game’s login menu, login directly from there?

[twin current]

Still can not login

[pliant yew]

Play games is not unlinking

[past skiff]

Guys , every time when I buy uc it deducted from my account

What should I do

[feral forge]

The last solution that I can think of is to delete the application, then re-log into your Twitter account on Safari at https://www.twitter.com, @twin current.

[feral forge]

Could you please elaborate your issue?

[feral forge]

Where did you purchase the UC?

[past skiff]

From apple

[bright crag]

Bad game give me a gun

[past skiff]

@feral forge from in game purchase through apple

[glossy pelican]

Have you purchased UC from any illegal websites?

[past skiff]

No never

[feral forge]

Could you please try to perform a routine repair from the login menu of the game?

Cheating is a violation of the user agreement. You will get suspended, @dusty garnet.

[pliant yew]

@feral forge linked my PUBGM with twitter and tried to unlink Play games because I want to migrate to BGMI..waited for 1 week after unlinking play games and did not logged in with it anywhere .

[past skiff]

@glossy pelican that’s the first time that happen to me

[feral forge]

For purchase related issues, please contact the in-game customer service for further assistance in this regard, @past skiff.

[storm flume]

Please do not use languages other than English, @dusty garnet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[past skiff]

Alright thanks

[feral forge]

Could you please provide us a screenshot?

[pliant yew]

@feral forge it's okay I'm lazy now

[twin current]

Another question how can i get Pubg partner hashtag ? What do i have to do? @feral forge

[glossy pelican]

This title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community team's discretion

[twin current]

I’ve heard that if someone streaming or have youtube channel have over 15k followers can get the Pubg partner hashtag @glossy pelican

Is that true??

[glossy pelican]

I do not believe this no longer stands the truth.

[feral forge]

No, @twin current. That is not a case at all. However you may check out the community section in #735483472432594994 if you are interested in the VIP program.

[twilit rune]

I am not sure

yesterday I was at 300 in squad

today after the reset I am at 436

I didn't get the conqueror rank?

anyone?

the reset happens at 5 AM my timing, it's 8:31

this is after the reset. . .

I was awake even at 5 Am

didn't get it then

so I thought maybe later I'll

[feral forge]

Feel free to submit a report regarding the issue in #old and make sure to follow the channel's pinned instructions, @twilit rune.

[twilit rune]

dude I don't want to report it

I want to resolve it and have the title

reporting will take a week or so

I don't want to keep pushing my rank for another whole week

:(

[feral forge]

As you may know, we are unable to assist players with account related issues here on Discord, @twilit rune.

[grizzled zephyr]

What are the rewards for #matches MVP?

[full parrot]

hi

[feral forge]

You may refer to the pinned message of that channel, @grizzled zephyr.

[full parrot]

i want report on cheaters i have vedio proof for him using cheat

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @full parrot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[full parrot]

i try to send form but i have issue for youtube link

[feral forge]

What is the issue?

[full parrot]

i post youtube link but they keep say you must contain a youtube vedio code

[feral forge]

Only the highlighted part of the link, you may refer to the example in your screenshot.

[full parrot]

OK i will try again

thanx Nadia it fix now

this one i was report on him is sells Cheats and hacks on his telegram site

And he post on telegram thats he safe from got any banned with his account

[ashen violet]

Hello
I have some problems with the account owner ID 5153291580 that hinder me from continuing to play and a decrease in the level and I no longer have the desire to continue playing because of these problems that I did not find a solution for. I contacted the technical support service within the game, but unfortunately I did not find any interest I would like you to activate and update the account

problems are
1- The fall of players during the confrontations is unjustified rapid
2- Motion button not responding
3- The launch button did not respond during the confrontation
4- Involuntary movements
5- The damage caused by my weapons is not real
6- General slow response to the buttons, such as opening the bag or entering settings, etc
7- The game's response (the punk) suddenly and unjustified increases during the game
Here is a video link that shows some errors
https://youtu.be/FNc6Ojl_PrA
and thinks

[quick tiger]

@feral forge Metro Royale is going to arrive at 28 right?

28 sep *

[feral forge]

Yes.

[quick tiger]

Thanks

[short dome]

Hello

Why can't I unlink Facebook? After 7 days the timer for unlink disappeared

[night cloak]

in pubg mobile still we suffering from the freezing screen of RP Respect even after game loop update, we should restart the game every match wich case loosing ranking points if we killed while offline

[quick pewter]

What time is all talent Asia and how many games

[ashen violet]

@feral forge can you help me?

[rough lotus]

Why I am facing this ...can anybody tell me?

[night cloak]

Where is bonus challenge now in pubg mobile?

[onyx cairn]

It means that your account is not eligible to participate in official events, which require to be in a crew, like PMCO, PMNC and All-Talent Championship, @rough lotus.

[night cloak]

How can I participate in bonus challenge at this time @feral forge

[warm hare]

Give good competition. Fix RP Respect glitch, or don't reduce our score if we had RP Respect issue. It's so annoying to loose score case of this issue

[feral forge]

May I know where do you reside?

[craggy leaf]

when i am logout my id and trying to login my second id, and click on the facebook button its automatically open previous id, what should i do?

[feral forge]

Feel free submit a report regarding the issue in #890583500552552469, @warm hare and @night cloak.

[short dome]

I am from India I want to transfer to BGMI and today is the last date for Facebook Data transfer

[feral forge]

What is the issue?

[short dome]

I kept for unlink 8 days ago

Still not unlinked

I haven't logged in since I kept for unlink

[feral forge]

From lobby > ^ arrow from the bottom right corner > Matches, then you should see Bonus Challenge.

[night cloak]

Ok

[craggy leaf]

anyone can help me?

[feral forge]

Could you please try to perform a routine repair from the login menu of the game, @short dome?

[short dome]

@feral forge

[short dome]

Will try

[ashen violet]

@feral forge i have this problem

[feral forge]

Overall, could you please try to perform a routine repair from the login menu of the game? And if some of the issues still persists, feel free to submit a report regarding the issue through #old.

[feral forge]

What device are you using?

[craggy leaf]

Emulator 7.1 Beta

[short dome]

Hey @feral forge I just routine repaired the game it's showing 6 days again now it was supposed to be unlinked yesterday

Is there any quck way to just unlink

[feral forge]

If you are currently in a country or region where PUBG MOBILE is not accessible or available, you may experience issues with some of the features in the game. You may try to set up a DNS and see if you can overcome this, otherwise there does not seem to be other solutions to your matter.

Do you login to different Facebook account via a browser, or directly from the game's login menu, @craggy leaf?

[short dome]

I have set Google dns

If there is Any other dns that you would recommend?

[feral forge]

You may refer to subpoint 4.3 in #faq for further information in this regard, and then try to perform another routine repair

[short dome]

Ok

If there is any faster way of unlink process do let me know thanks😊

[severe kestrel]

I was playing pubg 5 minutes back. It said data gas been changed you have been disconnected. I don't know why. I am playing since season 4 and did nothing wrong

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @severe kestrel.

[median roost]

What is this

[celest shadow]

Buffer overflow occurs when a program tries to store more data in a temporary storage area than it can hold.
Nothing you should worry about, you can select "OK" and play the game normally.

[median roost]

Okay

Just scared me ,i tot i will get banned or something

[sleek oak]

Hello, my account in PUBG Mobile has been banned due to purchase transactions from outside the game and this is not true because I have never purchased from outside the application. I hope to review my purchase history and quickly unblock the band I can't contact support from within the game. Hope to help, thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sleek oak.

[quaint moss]

Today this error appeared while review case what to do

[dusty jetty]

high ping in pubg mobile emulator

@thin halo

[marsh breach]

ايه

[pallid briar]

Please do not use any other language other than English. You can join regional communities from subpoint 3.1 in #735483472432594994.

[pallid briar]

Could you please try refreshing?

[pallid briar]

When you start a match on your emulator, you may join a server that is far away from you. The in-game latency may increase or decrease depending on the server you are connected to.

[dusty jetty]

thanks sir

[solemn hazel]

Hallo!!

[pallid briar]

Hey! how can we help you?

[dusty jetty]

are you on gameloop server

[solemn hazel]

I need help with my banned acc

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn hazel.

[pallid briar]

No, you can try asking there too if you require any assistance regarding gameloop.

[dusty jetty]

i was gameloop volunteer.... i like to see you here

[pallid briar]

I suggest you to move to a discussion channel for general conversations, @dusty jetty!

[surreal otter]

This app uses pubg gameplay to promote itself and earn questionable "uc" .Please sue this company

[twilit rune]

is there anyone who can explain

why I didn't get the conqueror rank via the system?

the game resets at 5 Am and I was awake till then

from 300 I went to 436
that's obviously still the top 500

[woeful viper]

have u reached ace?

[twilit rune]

sitting at 4600 Ace star 4

[woeful viper]

hmm

thats weird

[twilit rune]

my account level is 70, so it cannot be that I don't meet the requirement for conqueror
and I am still at 449 (even right now)
still nothing

I cannot possibly keep pushing my rank until I get it, it's super frustrating and tiring

[woeful viper]

what server u play on?

[twilit rune]

I play on middle east or Asia

but my rank push server is South America

I am super confused

[woeful viper]

so youre 449 on SA server right?

[twilit rune]

I cannot keep playing till 5 Am and wait for the damn reset everyday

[twilit rune]

after the reset I sure was at 436

[pallid briar]

Could you please provide a screenshot of your season rankings?

[twilit rune]

right now I am

sure

[woeful viper]

hmm

how the hell can the leaderboard be bugged

[twilit rune]

the game resets at 5 AM
now its 1:15 Pm at my place
I was awake just to make sure I was in the top 500

[jolly harness]

dear i did that but no one response

[peak yoke]

where is my conqueror, I was in the top 300 yesterday, why wasn’t my conqueror given out to me today ????

[twilit rune]

what should I be doing?

[pallid briar]

The conqueror rank refreshes everyday at 00:20 UTC, @twilit rune @peak yoke. Could you please wait till it resets?

[twilit rune]

bruh I was at 300

before the reset

I was awake till it resets

and I was still within 500 by then

just to make sure I was within the top 500 before it resets

and I sure was in it

I didn't get to 459 today

I was at 300 yesterday

[pallid briar]

In that case, please contact the customer service in-game for further assistance, @twilit rune.

[twilit rune]

BEFORE the game resets

[twilit rune]

tried that
it gives out automated reply
doesn't get me to that human response place

I tried doing that > something else

other issue

other issue

something else

and it closes the chat

by saying please refer to FAQ for further

[pallid briar]

Only the customer service in-game can help you with account related issues. Feel free to report the issue in #old. Otherwise I am unable to detect what the issue might be here. It may also happen due to network abnormalities.

[twilit rune]

how to make them go to a human response?

it ends the conversation with please refer to FAQ for further details

bruh this is frustrating

[verbal plinth]

Hello could some pubg assistant fix this issue plis , my ping is 20 ms and suddenly it's said the connection to server lost and i cant get in to the match again

I haven't dead yet but this message pop up

Fix this bug plis its happen 2 times already

Try to find solution someono said its a glitch

[pallid briar]

You will need to answer all the questions correctly to be redirected to a support agent.

[pallid briar]

You may try moving to a more stable internet connection or try using a different internet connection.

[neon shore]

@twilit rune how many hidden achievement added in 1.6 version ?

[feral forge]

You may ask other players in our discussion channel #pubg-mobile instead, @neon shore.

[night cloak]

Can I get uc through midasbuy in kr version

[weary lantern]

Hi can u tell me, what are the rewards for the weekly matches

[feral forge]

No.

[feral forge]

You may check out the pinned message in #matches for further information in this regard.

[night cloak]

But @feral forge how to recover midasbuy account

[feral forge]

You should contact the Midasbuy support for assistance in this case.

[surreal bison]

I have every proof with details required for my account that got hacked n hacker linked his number and email… i just want to unlink it asap

[feral forge]

Please contact the in-game customer service for further assistance in this regard, @surreal bison.

[surreal bison]

They aren’t helping thats why im here

[feral forge]

For account related issues, only the in-game customer service can assist you, we are unable to assist players with this matter on Discord in any way.

[jolly harness]

i sent to u massage please check it

[feral forge]

The in-game customer service is not a live chat, if you have already contacted them, please be patient for a response from them. And as mentioned earlier, we are unable to assist players with account related issues here on Discord.

[jolly harness]

yes i contact

[wary halo]

My account religion option is not showing

My character id 5230367744

[feral forge]

Could you please provide a screenshot of your in-game basic settings?

[fresh falcon]

Can anyone help me for a second with the new event vomming out tmr? I know a really bad glitch...

[night cloak]

My account region option is not showing 5567813301

[feral forge]

Could you please provide a screenshot of your in-game basic settings?

[feral forge]

What does it concern? Please elaborate.

[fresh falcon]

So.. On metro royale( beta) there is a super bad glitch, the player can stay in a house or somewhere ide, and then he log off, change the data from the phone to 31 August and the log back on, and he will move but not with the player, just a ghost.. You can shoot grenade launcher and you cant do anything to them.. Bc the player is in the house hiden.. And you get killed by them everytime

[novel coral]

hello any solve for this problem

[night cloak]

I have Bhola voice pack in pubg will I get back in bgmi ?

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE here, we do not have information in such regard, you may try inquiring about this matter in the relevant Discord server instead.

[feral forge]

Feel free to submit a report regarding the issue in #890583500552552469.

[night cloak]

My account reigon option is not showing 5567813301

[feral forge]

Feel free to submit a report regarding the issue through #old and make sure to follow the channel's pinned information, it is helpful if you could reproduce the glitch and provide us a screen recording so that the developers can look into it.

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, you are not permitted to change your county/region.

[night cloak]

WTF pubgggggg i am from Pakistan and i need Pakistani voice pack and more things but my reigon is Europe I am going to delete pubg 😒😒

[fresh falcon]

Ok, thanks nadia, and i will make a vid and put it on there.. Bc is unplayable on beta rn.. For metro at least.. And metro is a 60%+ players wanted mode.. Bc a lot of people play it and really like it.. And this glitch is killing the gamemode

[subtle tiger]

I can’t see the events of Middle East , and I can’t change my flag to other country

[feral forge]

We are unfortunately unable to assist you in this regard. You either intentionally/mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Please know that your country/region can only be changed by you, without your authorization, this information simply cannot be changed, once you have transferred your account to one of the countries in the EEA, it is bound to the GDPR law, and as long as the law exist, PUBG MOBILE is unable to transfer your account data to a different country.

[night cloak]

How i can unlinked E-mail

[turbid canyon]

My friend is unable to update pubg to latest version, he isn't getting update on play store any way.

[feral forge]

Unlinking email/phone number is not a feature yet, you cannot unlink it manually as for now.

[feral forge]

Where does your friend reside?

[turbid canyon]

Bangladesh, oh sorry I have to tell in our official server.

[valid grove]

Someone hacked my account from twitter and put email link
It s possible to remove email link ?

[night cloak]

Ok thanks 🙏 @feral forge for your help

[valid grove]

I can login Only with Facebook ,they change everything..

[feral forge]

Please contact the in-game customer service for further assistance in this regard.

[valid grove]

He can fix this problem?

I put a lot of money in this game …

[feral forge]

For account related issues, only the in-game customer service can assist you.

[valid grove]

Ok
Thx

[turbid canyon]

Does the live APK link give the latest version?

[feral forge]

Yes.

[shadow current]

Why i dont see Rp Team in game?

[pulsar lantern]

My account has been suspended for 3650 Days and i need to know the reason?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pulsar lantern.

[feral forge]

It should be there:

[shadow current]

I dont have

[feral forge]

Hello, @night cloak. How can we be of assistance?

[feral forge]

Have you already joined an RP team?

[shadow current]

Nop

[shadow current]

After buying royal pass he dissapeared

[feral forge]

This should be the reason:

[sand sinew]

Hi anyone here from support team ? My account has been hacked need some help regarding that

[coral violet]

How to link email/phonenumber on your account?

[feral forge]

Do you still have access to your PUBG MOBILE account?

[shadow current]

Lol i didnt see the date sry

[feral forge]

If you can find the option via your in-game basic settings > Account, then you should be able to link.

[coral violet]

Thanks!

[sand sinew]

Yes I do but he has banned my account

[surreal otter]

Not showing

[feral forge]

For account related issues, please contact the in-game customer service for further assistance in this regard. However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[sand sinew]

@feral forge is there any way my Account can get unbanned? I’ve seen many YouTubers doing that they get their account unbanned from support team

[feral forge]

You may refer to subpoint 2.12 in #faq for further information in this regard, @sand sinew.

[leaden tapir]

i can't open pubg

@feral forge i can't open pubg

[celest shadow]

What is the issue? Can you please provide a screenshot?

[barren wing]

Hello everyone my cousin got ban of his account within he hasn’t play any game from the beginning of the season

Could anyone know any server to contact with pubg rather than send them an email

We have done that but no response until now

[polar marsh]

Please refer to the private message from @polar marsh for further information, @barren wing.

[heavy plume]

when will metro royal come to pubg?

[feral forge]

You may refer to this announcement in #news:

#news message

[unkempt gazelle]

In general, my pubg account got banned for 10 years without reason. Anyone with a solution can contact me now

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unkempt gazelle.

[fast cape]

Hello pubgm team please fix issue respect glitcg with no controls working on after starting match

[vagrant forum]

How does this work? I sent them one bike each but I did not receive any "Lucky Gift".

[celest shadow]

We are aware that some emulator users are encountering an issue with the RP Respect during matches. Please refer to #890583500552552469.

[celest shadow]

Can you try sending one of them the free chicken?

[vagrant forum]

Well that worked

[blazing prism]

[celest shadow]

Sweet!

[glossy thunder]

My friend’s Twitter account got hacked and couldn’t get the account back is there any way to solve this issue?

[leaden tapir]

.

[feral forge]

Where do you reside, @leaden tapir?

[leaden tapir]

what is the meaning of reside

sorry i am arab

[feral forge]

If Twitter is the only login method linked to the game account, then the only way is to contact the Twitter support to recover this account in order to regain the access to the game account again.

[feral forge]

Have you tried to restart your device?

[leaden tapir]

no

[feral forge]

Please do as what the notice have said, and let me know if the issue still persists, @leaden tapir.

[leaden tapir]

i restarted it and it says the same thing

[feral forge]

Could you please also try to set up a DNS and see if it helps? You may refer to subpoint 4.3 in #faq for further instructions in this regard.

[leaden tapir]

how can i do that

[steep pine]

In which country tdm bonus challenge is going on

[grim mango]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5857969843
The name of the account user is. maildz

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grim mango.

[cyan citrus]

No specific information in this regard.

[steep pine]

@cyan citrus find an tell me

[cyan citrus]

You may refer to #faq sub point 4.3 for further instructions.

[leaden tapir]

thanks

[cyan citrus]

I will let you know if I will have any further information.

[cyan citrus]

My pleasure!

[queen plank]

I need help regarding my emulator.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their Discord server.
https://gameloop.com/.

[tight wharf]

I've redeemed for the paradise song in the alan walker event thing and its not in my inventory. how to fix this?
https://youtu.be/cEV7b7ujBKs

[feral forge]

You should be able to find it in your Music Album collection page, could you please check again?

[night cloak]

Hello if i login from a 3rd party thing and then get banned for 1 day then 3 days then 7 days. when does these violations go aways. so if i login again from a 3rd party thing i get a one day ban

not a another 7 day ban

[cyan citrus]

We cannot provide such information and we do not recommend you to violate the Terms of Service that may cause an account suspension, @night cloak.

[night cloak]

no just a question

[tight wharf]

oh im dumb thank you so much

[glossy thunder]

ahh but sadly the hacker changed all the personal details and we can’t recover it

[leaden tapir]

It worked thanks

[feral forge]

You are welcome!

[feral forge]

Unfortunately, if your friend lost their access to the only login method to the game account, and is unable to recover it, they may need to create a new account to play the game.

[mortal jolt]

[raven forge]

Hello I want someone to help me have been attended by my account 10 years I did not use the ways of cheating I want someone to help me in your

[polar marsh]

Please refer to the private message from @polar marsh for further information, @raven forge.

[solemn wave]

My account has been banned for one week due to a hacker play with me from team recruitment.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn wave.

[trim hinge]

STILL HAVING THIS ISSUE ON CUSTOM GAMES/MATCHES WHILE SPECTATING
DEVICE:IPAD AIR 3, XIAOMI MI10TPRO AND GAMELOOP EMULATOR.
ISP: PLDT
COUNTRY:PHILIPPINES
SERVER:ASIA

[cyan citrus]

Please report such issue through #old in compliance with channel's pinned instructions, @trim hinge.

[midnight glen]

Is there a safe way to have good fps ?
My phone is (6 RAM) and (helioG70 CPU)

[cyan citrus]

Can you please mention your device model, @midnight glen?

[night cloak]

Can u link ur pubg account to 3 I'd I mean like facebook play games and twitter?

[midnight glen]

Infinix not 7

[cyan citrus]

Please do not self-advertise here, @glacial hare.

[cyan citrus]

You may need to close background applications and check for any pending software and system updates to improve the game performance. Also, make sure you have enough storage left in the device.

[midnight glen]

I do all this

and still stay 40 fps and less

[cyan citrus]

What are your highest Frame Rate settings, @midnight glen?

[mortal jolt]

Where do I find the rp team menu? It is not present in the events tab.

[sick shale]

You can find it via the Royal Pass:

[night cloak]

??????????😡

[sick shale]

The team is aware of this issue and looking into it. You may refer to pinned messages in #890583500552552469 for further information.

[wispy crow]

What does Mean By gamersCat

[sick shale]

The user who replied to your message:

[meager pumice]

Any new news how much will vikendi be In game

From 29. Septmeber till October 8.?

[sick shale]

October 8 till November 15, @meager pumice.

[meager pumice]

Yes that means vikendi will not be forever in game?

[sick shale]

Apparently, according to the following announcement:
https://media.discordapp.net/attachments/481197473403240451/887730682716123247/2.jpg

[meager pumice]

Yes for now will be 1month and 7 days but can be more then that?

Oke i understand it

Is there any new about Taego map?@sick shale

[sick shale]

What's that?

[meager pumice]

Map

In pubg

[sick shale]

Where was that announced?

[meager pumice]

No i ask will that map comes in future

[sick shale]

I have no information. You can keep on the official social media accounts.

[meager pumice]

Yes i will check it

Tnx for help

[wispy crow]

But My Server is Still ME

[sick shale]

Did you receive any security notice recently?

[wispy crow]

No

Just Recieved to Allow My Matches videos Public For Review station to Allow or Block But I allowed

In The start of Season

[candid sage]

Guys i lost my account

And im trying to get it back

[sick shale]

You may contact customer service in-game for further assistance.

[candid sage]

I remember i had it on my gmail but when i enter my gmail they load me into a newgame

[sick shale]

Was your account hacked?

[candid sage]

No

I deleted the game and when i reinstalled it everything was gone

[midnight narwhal]

Hey there moders.could you please tell me the date of bonus challenge shop rewards reset time

[sick shale]

It refreshes every 3 weeks. You may refer to the shop page for further information.

[cyan citrus]

Are you referring to resources and maps?

[midnight narwhal]

The date?

[sick shale]

There is no date. You will have to check it by yourself every week

[candid sage]

No the whole account

[cyan citrus]

Can you please add more details about your issue, @candid sage?

[candid sage]

So basically i deleted pubg and when i reinstalled i tried logging in to my account it worked but when it opened everything was gone like outfits and stuff i was level 1

[meager pumice]

@cyan citrus

[cyan citrus]

Please contact customer support in-game for further assistance.

[candid sage]

Ok

Ty

[cyan citrus]

My pleasure, @candid sage!

[thorny condor]

how i can play pubg kr at pc

[cyan citrus]

We only provide assistance for PUBG MOBILE global version, @thorny condor.

[meager pumice]

Any date when will be new pmco?@cyan citrus

[opaque widget]

talk about something, i want to talk to you soon, are you available

[cyan citrus]

Yes, @opaque widget. Please state your issue.

[meager pumice]

...@cyan citrus

[opaque widget]

Three uploads were made to my account while I was live, illegally or my account is banned, is there anyone?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @opaque widget.

[mortal jolt]

@sick shale

Dude

Doesn't exist.

[cyan citrus]

Unfortunately, I don't have reliable answer for your inquiry.

[meager pumice]

Oh oke

[silk yew]

Hello

I have a problem

[heavy vortex]

@mortal jolt Were you present in an rp team before this?

[frozen lintel]

Hey my account has been banned who should i talk to ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frozen lintel.

[mortal jolt]

No.

[heavy vortex]

This might be the reason. @mortal jolt

[mortal jolt]

Oh

Well.

[onyx cairn]

The PUBG MOBILE Club Open 2022 Spring Split will take place in the first quarter of 2022.

[sturdy falcon]

Hello everyone. I would like to contact PUBG MOBILE support through web in NA region, but I do not have the email to do so. Can someone send me the email of NA support by replying to this message or private and that will be appreciated.

[torn palm]

Plz help meeeeee

[polar marsh]

Please refer to the private message from @polar marsh for further information, @torn palm.

[sick shale]

[e-mail]

[trim hinge]

DONE SIR

[pure apex]

Where do i report cheaters?

[cyan citrus]

Please report cheaters through in-game or report feature or through this link if you have any video evidence, @pure apex: https://bit.ly/3uDSJZv.

[pure apex]

Thank you

[cyan citrus]

My pleasure!

[warped pagoda]

Is the Indian version coming out soon for global? So that india accounts can then play globally? Like korea version and global version

[slow oracle]

I have received mail from pubg that I am one of the winner for RPM 3 giveaway.
How can I provide my information?

[feral forge]

No information in this regard, @warped pagoda.

[cyan citrus]

Can you please provide a screenshot?

[shut frost]

Hey pubg why do i always get matched with people who are in conqueror while i am in platinum only

[rose eagle]

Good question 🙋‍♂️

[cyan citrus]

Unfortunately, we don't have much public information regarding matchmaking. You may get matched with high ranked players due to less players' activity in a particular and perspective.

[soft vector]

Guys can you help me :(

Plsssss :(

[cyan citrus]

We would be more than glad to help you, @soft vector. Please state your issue.

[soft vector]

Can you guys change my server i accidentally change it to krjp and it caused me lag

Plssss :(

Im bagging you :(

[cyan citrus]

@soft vector, please understand that once you change your server then you will not be able to change it again until the cool-down has been reset. Also, we will not be able to change it for you. Your only option now is to wait patiently.

[normal rover]

I am trying to change pubg Region ,but I don't get code ,please solve my problem

[cyan citrus]

Please contact customer support in-game for further assistance, @normal rover.

[cyan citrus]

Please do not ask for items here, @ember prawn. You may refer to #735483472432594994 before participating in this Discord server.

[ember prawn]

K

[cyan citrus]

Please use #copyright channel for further assistance.

[robust siren]

Can I Have PUBGM Korean official download link plz

[cyan citrus]

We only provide assistance for PUBG MOBILE global version, @robust siren.

[robust siren]

@cyan citrus Okay sir..Can u plz able to suggest me where I can get this link

[cyan citrus]

You can browse internet for that, @robust siren. We are unable to assist you further in this regard.

[tribal bone]

how to fix unranked issue

[cyan citrus]

What is your in-game level, @tribal bone?

[tribal bone]

70

[robust siren]

@cyan citrus No problem sir💖Have a good day

[cyan citrus]

It is possible that you are unranked because you're currently under security observation. Feel free to contact customer service in-game for further assistance.

[cyan citrus]

My pleasure! Please do come back again, should you have any other questions related to PUBG MOBILE.

[normal rover]

Hi

[cyan citrus]

Hello! Please state your issue, @normal rover.

[sharp mica]

My account stolen what should I do?

[sick shale]

Are you referring to regional rankings, @tribal bone?

[cyan citrus]

Please contact customer support in-game and the customer service of the compromised social media account for further assistance.

[normal rover]

I want to change region in my pubg mobile ..when I try to get code on my mobile number ,i don't receive any massage ,,please solve this issue

[sharp mica]

I did that they didn't help me

[sick shale]

Please contact customer service in-game for further assistance in this regard.

[sharp mica]

Proof

[cyan citrus]

Unfortunately, we cannot help you with such account related issues through the community. You may need to wait until a customer service representative will get back to you.

[normal rover]

I know about customer service but I didn't get any solution there

I have screen video ,I can send to customer service representative

[sick shale]

Please understand that we are unable to assist with account related issues here as we are not affiliated with the customer support team, @normal rover.

Repeating the same questions despite being answered will be considered as trolling and handled accordingly.

[normal rover]

Then which kind of issue you can solve here?

[tribal bone]

how to fix rp glitch

[sick shale]

The issue has been located and will be corrected with a patch soon.

[tribal bone]

@sick shale no i got unranked in all rankings

[wispy crow]

Why Didn't i Get Compensation Points Back

[tribal bone]

ok

[sick shale]

You may contact customer service in-game for further assistance.

[cyan citrus]

That feature has not yet been completely functional and we lack much information regarding this.

[sick shale]

You can ask them in #pubg-mobile.

[iron basin]

now should i only take fights from back??

optimize the game

[sick shale]

You can use #old to provide your feedback.

[tribal bone]

customer service was not help full for me.

@sick shale

[wispy crow]

Why Didn't i Get Compensation Points Back

[pallid briar]

The compensation is not guaranteed and may vary depending on the case and situation.

[silk yew]

I want to unlink number

[pallid briar]

You cannot unlink your email/number since it is not a feature yet.

[silk yew]

What should i do now

[pallid briar]

Please contact the customer service in-game for further assistance, @silk yew.

[silk yew]

I have done it but nothing

[pallid briar]

Only the customer service in-game can help you with account related issues, @silk yew. We unable to help you since we are not affiliated.

[silk yew]

Is it possible to unlink number in future

[cyan citrus]

No information in this regard, @silk yew.

[magic solstice]

I just opened 48 classic crate and I didn't get even a single legendary item thank you PUBG mobile form Wasting my life I never play this game again thank you....

[cyan citrus]

In-game crates are totally luck-based, @magic solstice. Feel free to provide feedback through #old.

[surreal lynx]

Vending machines removed from Miramar?

[pallid briar]

No information regarding this. Try looking for them in different places. All the possible places should be easily learnt about from the internet.

[surreal lynx]

[vivid comet]

Hello, I wanna know that can we play All talent championship solo v squad?

[gilded void]

My friends account is being hacked like right now. Is there any way he can stop them logging into his account ?

[pallid briar]

You may refer to this response first.

Your friend should change the credentials as soon as possible and make them stronger, enable 2FA option, log out from all devices and contact the customer service in game for further assistance.

[gilded void]

@mortal apex he can’t change his password, his FB has been compromised I think. Is there no way using the app to force logout ?

[pallid briar]

No, you need at least 2 players in order to start the match.

[vivid comet]

Oh ok thank you

[pallid briar]

Any time!

[pallid briar]

Does he have any other login methods connected?

[night cloak]

@pallid briar I have control settings glitched

[pallid briar]

Could you please elaborate your issue?

[night cloak]

It doesn't responsd correctly

[pallid briar]

Could you please try performing a routine repair and see if that helps?

[gilded void]

His game centre?

[pallid briar]

Please contact the Facebook customer service and recover your social media accounts. Please contact the customer service in-game to unlink any unauthorized social media accounts. You can contact the Facebook customer service from:
•https://www.facebook.com/help

[heavy vortex]

2nd day login doesn't counts 😩

I logged in 3 times, even played a match, even dmed myself from alt.

[pallid briar]

Could you wait till 00:00 UTC and see if it counts?

[heavy vortex]

okei ||😒 || will let you know tomorrow😩

[slow oracle]

Can I redeem Rp upgrade card into uc

[sick shale]

What do you mean? Redeem it from where?

[midnight glen]

Pro my cousin account has been stolen, can you help me?

[pallid briar]

Please contact the customer service in-game for account related issues, @midnight glen.

[blazing prism]

He's asking if he can convert Rp upgrade card to uc or not

[slow oracle]

I participated in Rpm 3 giveaway and won it but I had already purchased the rp

What will happen

??

[sick shale]

It will be converted into RP Points, @slow oracle.

[slow oracle]

How many??

[grand sky]

My acaunt is ban for 10 year

[slow oracle]

@sick shale

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grand sky.

[slow oracle]

What the

@cyan citrus is saying that I can't use them

[sick shale]

Will confirm and get back to you later.

[slow oracle]

Thank you

[open hemlock]

region change verification code not receiving

[storm flume]

Please contact the customer service for further assistance, @open hemlock.

[open hemlock]

customer service not helping

bot

[tired crane]

Hi, my account is locked even though I haven't used anything! Please review the ban! During this time, I didn't even play much.
My id 527392400
Please explain at least the reason why I was blocked.
I really did NOT use any prohibited activities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tired crane.

[meager pumice]

Thanks friend

[golden hound]

Changed country and region by mistake

Any help

[sick shale]

You will have to wait for the cooldown period to be over so you change your region back. There is no way to skip this

[golden hound]

Bro I want to transfer ny id into bgmi

Because of it I was not able to do soo

And the last date us 28 sep at night

[pallid briar]

You may refer to this response you received earlier, @golden hound. Please avoid repeating the same inquiry if you already have been answered.
#questions message

[sick shale]

It will be converted into 360 RP Points if you already purchased the Elite Pass. You can also select someone else to receive it instead.

Remember to check your email and provide your numeric user identification to receive the prize.

[agile anchor]

How do u complete level 21 in progress missions? I share but it’s not complete

[gritty cedar]

51366486224no recoil cheater

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @gritty cedar. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[agile anchor]

I share in post moments

[sick shale]

What did you share? Can you take a screenshot?

[agile anchor]

Match results

[sick shale]

Take a screenshot

[agile anchor]

Thank you

I’ll try that

I don’t know how to share a screenshot in pub G mobile

[sick shale]

Take a screenshot for me here, so I may be able to assist.

[gritty cedar]

51366486224 no recoil cheater

[pallid briar]

You may refer to this, @gritty cedar.

[cyan citrus]

You may need to share the match result.

[agile anchor]

I have shared it to post status

[sick shale]

Can you take a screenshot of that, @agile anchor?

From in-game and share it here

[twilit rune]

anything about the leader board bug?

I didn't get the conqueror yesterday

I am gkfay frustrated about that

[agile anchor]

This is on a friend of mine’s account I’m trying to help her I can take a picture of it but she doesn’t have discord

[sick shale]

You can share it instead.

[storm flume]

Please contact the customer service for further assistance, @twilit rune.

[agile anchor]

Was that last post directed at me?

[sick shale]

@agile anchor

This one

[agile anchor]

Do I share at the moments?

[heavy vortex]

Share the screen shot of the mission from the game here he means @agile anchor

[twilit rune]

how in the world you guys want me to contact in game supports?

all I get is automated damn robot replies

and then it ends the conversation

with please refer to FAQ for further details

I have been whining about it from the morning

all I get is please contact in-game supports

[raw orbit]

How can I unlink a account if that account is hacked?

[twilit rune]

will someone tell me HOW

@lime juniper

other issue
other issue
something else
Please refer to FAQ for further details
end of conversation

[pallid briar]

Please contact the customer service in-game to unlink any unauthorized login methods.

[twilit rune]

that's how it goes

[heavy vortex]

Only in game CS handles account related issues, that is the reason you're directed to in game CS.

[twilit rune]

right

I understand that dude

I get that

BUT you do understand

I am asking HOW

HOW to get a human response

INSTEAD of the automated reply

[cyan citrus]

There is a different section during your inquiry as ''Account Related Issues''. You may need to select that or relevant option in order to connect to a customer service representative. Otherwise, the conversation will be automatically closed, @twilit rune.

[twilit rune]

thank you I have been asking that from thr morning

I'll try that

[raw orbit]

How do I get the info in which the account was registered?

[cyan citrus]

Are you referring to the registration date of your account, @raw orbit?

[raw orbit]

Yes

[cyan citrus]

Please try to share a classic mode match result.

[cyan citrus]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

[agile anchor]

Wasn’t that a classic match?

[cyan citrus]

I believe it is Team-Deathmatch, @agile anchor.

[agile anchor]

Yes I did share a TDM as well thinking that might be the way to do it. I’ve watched YouTube videos on how to do this but there in other languages so I don’t exactly understand what they’re saying they shared in TDM but I shared TDM and classic match as well.

[cyan citrus]

Can you please try to share to a social media account instead, @agile anchor?

[agile anchor]

She doesn’t have Facebook

I’ll try to download one for her

[bright imp]

i need to know if this is hacker? https://vm.tiktok.com/ZMRnG3uSs/

[agile anchor]

That didn’t work

Must be a game glitch

[agile anchor]

I created her a Twitter account but that option to share in that account does not show up

[pallid briar]

Please make sure the social media account is linked to your PUBG MOBILE account.

[storm flume]

Please do not use languages other than English, @blazing void. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[scenic lagoon]

plz i need hlep

[agile anchor]

It is. Logged in through that account

[blazing void]

will metro royale come today at 5 o'clock

[pallid briar]

Doesn't look like one. Could be a lucky shot. Feel free to report the user if you are suspicious.