questions

[sinful valley]

No but I always played in Europe

[sick shale]

Can check if the event is available in this section:

[sinful valley]

No, the event disappeared, yesterday the event appeared again so I was able to do my missions, but again after that nothing

[sick shale]

Try to do a routine repair. You can find the "Repair" option at the top-right of login menu.

[sinful valley]

I did twice, didn’t work

[sick shale]

Contact customer service via in-game settings for further investigation, you may start with "I need help with events" and then select the response "No, they didn't help" if the previous FAQ articles didn't help. In the end you will have to provide name and screenshot of the missing event after this message:
https://media.discordapp.net/attachments/481200416349224980/831598841967018074/Screenshot_20210413-213053_PUBG_MOBILE.jpg

[sinful valley]

Okay, thank you for your help!

[last rose]

Emmmmmm

[steel wing]

Since when we're required to be Diamond V and above to participate in Regional Ranking 🤦

[cyan citrus]

There were some changes made to the regional rankings because of players exploiting a bug, @steel wing.

[steel wing]

Ah men even the things we achieve dont count until we reach Diamond

Everything counts afterwards 😕

[cyan citrus]

Correct, @steel wing. If the wins that count before reaching diamond, then there is no point in putting that requirement.

[steel wing]

Yeah makes sense👍🏻

Thanks for your support,have a great time.

[cyan citrus]

My pleasure, @steel wing! You too have great time ahead!

[willow iris]

How do I claim this ? got no clue

[feral forge]

Have you tried to do as it said?

[willow iris]

Well I did connected with the google play from which I've claimed the offer but nothing happend. I was expecting on an e-mail via game but nothing

[feral forge]

You have already purchased the pack right?

[willow iris]

Yes

[feral forge]

What is the pack about?

[willow iris]

Got no clue to be fair

It's a limited event apparently no description

I was also curious about it so i bought it

[feral forge]

May I ask which one did you buy?

[willow iris]

3rd and 1st

[feral forge]

I do not know if the treasure chest is related to the pack, but it looks like there's a hat, gun skin and crate scrap. Could you please open PUBG MOBILE and check again if you have received anything? Maybe they have been added to your inventory directly? And if you have not receive anything then you can contact Google support for further assistance in this regard, @willow iris.

[willow iris]

Well if I would've receive something wouldn't I be allowed to purchase it again?

Instead I'm getting the message that I've already got this item

And before purchasing again I gotta open PUBG

[feral forge]

I am unfortunately not certain about it, but if you have any issues with this you should contact the Google support for further assistance, @willow iris.

[willow iris]

Yeah sure thanks for your time. Idk what time is on you but is 2 AM on me so I'll just say enjoy your night.

[south sphinx]

yo guys I need help I let my little bro play and he recharge $100 of uc and can I get a refund?

anyone

I really didn't know how he did it but I really need help

<@&481161015728406538>

[feral forge]

UC is not a refundable currency. If you do force a refund, some features in the game may be restricted until you make up the full amount of the refunded UC, or under some circumstances, be suspended for this, @south sphinx.

And please remember do not mention the moderator role unless there is a server related emergency.

[south sphinx]

ok

[feral forge]

Hello, do you require any assistance, @night cloak?

[night cloak]

n

no

thanks

[feral forge]

If you do not require any assistance please move to our discussion channels and also avoid spamming, @night cloak.

[night cloak]

i'm not spamming

[nocturne prairie]

I plying pubg from season 2 my id 5125107206 but i report many bug glitch also hackers... Still playing and open many crate with uc Or classic but i only getting silver this is not fair 👎 so unlucky I quit this pubg give u silver coin how much money u wast o oly silver... I qiut

[feral forge]

It all depends on your luck.

[nocturne prairie]

@feral forge ya all hacking glitch bug all about luck 🤞

[feral forge]

Please do not mention the moderator role unless there is a server related emergency, @nocturne prairie.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, . This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv. And if you encounter any bugs in-game, feel free to report it either in-game or in #old.

[quiet tendon]

Please use #chat for discussion.

[storm flume]

Please avoid going off-topic, @errant venture. You may have unrelated conversations in #chat.

[slender ether]

how to fix this i play using gameloop

[feral forge]

Restart the game should fix the issue temporarily, alternatively you may submit a report regarding the issue in #old, @slender ether.

[slender ether]

i put it in feed back but got no answer

this rp respect happened to many emulator players

[quiet tendon]

The developers are aware and the bug will be fixed permanently soon, for now please try restarting your game loop application aswell as your game, and feel free to write in #old.

[slender ether]

its been more than 2days now .didyou see a statement about it from pubg mentioning this glitch?

[nocturne prairie]

@quiet tendon hahaha from starting pubg support saying this... Not not fixed

[quiet tendon]

Please remember there are tons of reports and bugs being reported on the daily, it takes time to process themsl all.

[feral forge]

The community team goes through the channel regularly, you will not necessarily receive a response. And please know that it may take time for such issue to be fixed.

[slender ether]

okey thanks everyone

[bronze canopy]

Recall event not showing my friends who is not login from 28 days above

[muted robin]

How can i solv this problem

[night cloak]

I don’t believe this can be undone.

[night cloak]

Kindly report this in #old.

[muted robin]

I don't know Everytime i press exit game get me out of account

[night cloak]

@night cloak what is the data subject request form

@quiet tendon

What is data subject request form

[night cloak]

May I ask where you’re seeing this?

[night cloak]

Pubg mobile website

[night cloak]

Could you please provide a screenshot?

[night cloak]

Yeah wait

[night cloak]

Search on Google

Coz I can't screenshot it has privacy

[void current]

Hello

Help me

i live in Europe my account pubg don't have select region server

How i fixed

[celest shadow]

Accounts in the European Economic Area (EEA) does not have the change country or region option due to the General Data Protection Regulation (GDPR), @void current.

[cobalt lion]

hi i withdrew from pubg golden chicken by mistake I got 10code how can i return it or buy new code

[void current]

Ok bro thanks

How i unlink my email i want gid number phone

[celest shadow]

Once you withdraw, you will no longer be able to participate. Please read the notice carefully before you confirm next time.

[celest shadow]

You cannot unlink your e-mail address or phone number at the moment.

[topaz thistle]

Sir I want to change my region, please help me.

[void current]

Thanks alot

[celest shadow]

You can change your country or region under the basic settings:

Settings > Basic > Account (bottom-right)

[elder surge]

I got ban I guess

[celest shadow]

Please refer to subpoint 4.9 in #faq for possible solutions with this issue.

[sour acorn]

hello, is there any way I can remove a Google play account linked to my PUBGM account? it's not my account, pretty sure somebody either hacked / got my account info and linked their own Google play account to it.

[sour acorn]

tried unlinking, everytime said person would just rebond their account.

[topaz thistle]

Sir see this,, I can't change my region

[celest shadow]

If an unauthorized person has access to your account, we recommend that you contact the in-game customer service to unlink this social media account for you. Refer to subpoint 5.4 in #faq for further instructions.

You should consider changing the passwords of your accounts or enabling two-factor authentication.

[topaz thistle]

I have video what issue in my account

[sour acorn]

much appreciated piston, thank you for your services. I'll do that right now.

[celest shadow]

Select "Change" on the Country/Region Settings.

[topaz thistle]

Yeah sir but I m not receive pin code

[celest shadow]

For your information, the unlink process will automatically cancel when the unauthorized person logs in via the social media that is being unlinked.

[topaz thistle]

Every person in Pakistan face this issue

[celest shadow]

Please contact the in-game customer service for further assistance in this regard.

[topaz thistle]

I m see tutorial in YouTube, he ask us talk with pubg support official discord, so here I am

[celest shadow]

We are unable to assist players with account related issues through the community in any way. You can contact the customer service for assistance.

[topaz thistle]

OK sir 👍

[sour acorn]

I see, thank you once again!

[topaz thistle]

Thanks for reply

[upbeat raptor]

I'm trying to reach conqueror any tips

[feral forge]

Feel free to ask other players in the #pubg-mobile channel, @upbeat raptor.

[marsh crypt]

hmmm can anyone tell me how to participate in that new golden chicken event?

[feral forge]

You may click on the ? up there located beside the date to read more about the event’s rules, @marsh crypt:

[marsh crypt]

ooh ok thx

[light stirrup]

@celest shadow hey piston i have a problem which is i wanted to unlinked the 3rd links which was unlinked successfully but i want to add old phone number to my account again i just wanted to change the email.now at that phone number a new account is made automatically which is at level 1.i tried to delete that account but the account is linked to fb and one more social media account which i dont know how thats possible .Now when i try to link another phone number to my account code is not recieved but at old phone number code is recieved but when i try to link it says already account link.now help me to recover that phone number so that i linked to my original account back is that any way or a way to contact customer support plz give me proper steps so that i am able to contact an agent.Thnk u for reading my problem.

[zealous brook]

@celest shadow how to remove 3rd party platform and email if u don’t have any access to it and someone keep logging in using both platform and I can’t login to my acc and unbind the 3rd party platform properly because he keep using 3rd party platform login and I keep unbind fail

[night cloak]

Hi @celest shadow

Where should I find when I linked my social media because I want to unlink but it has not used in 21 days

[fathom stream]

Plz help.. I was changed my country region. Plz change immediately Id 5247962435

[sick shale]

You can change your region via in-game settings.

[sick shale]

You should remember when, 21 days isn't that long

[fathom stream]

120 left

I want shifting BGMI

[sick shale]

You must wait for the cooldown period to be over. There is no way to skip this

[sick shale]

Please contact customer service in-game if your account has been compromised.

[fathom stream]

In game costumer service not correct reply

[sick shale]

You must wait for the cooldown period to be over. There is no way to skip this
@fathom stream This reply is for your inquiry.

[fathom stream]

Here is problem i cant shift after 120 days. 31 December is last date.

[river dagger]

Hi, I dont see giveaways channel here

How can I participate in giveaways

[sick shale]

You must reach level 10 (Rare). You may refer to #735483472432594994 for further information.

Please use #discord for questions related to this Discord server.

[sick shale]

We are unable to assist with this matter.

[fathom stream]

Plz help.. What can i do?

[sick shale]

I do not think there is any solution. You shouldn't have switched your in-game region from the beginning

[fathom stream]

Means.. Pubg not help our player.. Who help him?

[pliant trench]

Hello

@mortal apex I need help

[mortal apex]

How can we help you?

[pliant trench]

How to be content creator here

😃

I have two channel based on pubg 😊

[mortal apex]

You may check #735483472432594994 in Community section - Content Creator and click on Content. If you are selected you will be contacted.

[pliant trench]

I make Pubg mobile contents on my booth channel @mortal apex

[mortal apex]

That’s good, i wish you good luck. Please refer to my message above, we cannot assist you any further.

[nocturne prairie]

How much uc need for m416!new spin

[feral forge]

You may try asking other players in #pubg-mobile or browse for it on the internet for the range of it.

[nocturne prairie]

Am not able to buy uc so who should I ask

[ember notch]

Hello can i dm you private pls i have something important to ask? And also say

Or any other mod

[night cloak]

i have attained ace dominator but achievement not unlocked. am i supposed to get it immediately or at the end of the season?

[feral forge]

Could you please elaborate the reason?

[thorny yarrow]

@lime juniper Pls Fix RP Respect Problem in game problem

Rp Respect Bugs is worst bugs in pubg life

[feral forge]

Could you please provide a screenshot of your current tier?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @thorny yarrow. You can also submit a report in #old in compliance with the channel's pinned instructions.

[balmy fractal]

When i collect rp points from mission just after completing match its not counted in rp(rp is not increasing)

[celest shadow]

Since you have activated the RP Activity Pack, you will not earn RP Points. Instead, you will earn Mission Activity Points. Once you reach 1 000 Mission Activity Points, you will be able to collect 1 000 UC back as a rebate. For more information, I recommend this video: https://www.youtube.com/watch?v=mX-xvslBtV0.

[fleet niche]

Not doing anything yet about the Chinese hackers in NA lobis? U can ban me but not ban the Chinese hackers on the game lol

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet niche.

[cobalt lion]

how to fix the fake damage after the last update my ping is 20 and 0 packet lose but i have a lot of fake damage

[main reef]

@lime juniper

i have a glitch

in da game

where do i report it

?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @main reef. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @cobalt lion. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

Are they going to add something about Alan walker or is it over?

[heavy vortex]

@night cloak #news

[night cloak]

Ik

Are they going to add more or what?

Events crates etc

[heavy vortex]

Keep an eye on #news

[tacit crow]

How to change region not showing

[heavy vortex]

@tacit crow Refer to this.

[dense jetty]

Need help

[night cloak]

Kindly state your issue, @dense jetty. We’ll do our best to help.

[dense jetty]

Event Name : 30 Laks PKR Prize Pool

Event Details Link: #743471708060516432 message

Issue : we have completed all the missions of event and submitted our information on September 10 . Some of our friends received the rewards of This event but , many haven't received the award or prize of event ..

[whole glade]

my friends account got hacked

o

nvm

wrong channel?

[night cloak]

Is this BGMI?

How can u help you, @whole glade?

[dense jetty]

No PUBGM .. global

[whole glade]

i just want to ask can i unlink email

?

[night cloak]

Kindly contact in-game support.

[dense jetty]

Event was only for Pakistanis

[whole glade]

ok

[night cloak]

Kindly refer to subpoint 3.1 for a list of regional communities, @dense jetty. You may ask for assistance the the Pakistan discord server.

[dense jetty]

Sorry , but I'm restricted in PAKISTAN Discord server because of Some past Confusions and I also Asked to admin for help but he had not replied ..

Due to personal matters they aren't answering me .. so I hope here I'll get the help ...

[night cloak]

If it’s an event within the Pakistan discord server only they can provide assistance in this regard.

[dense jetty]

Kindly refer me to them , so they will help me .

[night cloak]

If you’ve been restricted in the discord server I’m unable to help.

[dense jetty]

I'm only restricted from some channels not for the whole server , you can refer me I'm sure they'll reply me ..
@lime juniper

[narrow kettle]

Any mod here?

[night cloak]

Kindly state your issue.

[narrow kettle]

Hi Sir I hava 84k subscribers on YouTube recently I receive 20 strikes from tencent without any valid reason.Even I was explaining pubg events in my video.Please help me.

[dense jetty]

@sick shale

[dense jetty]

Ask in #copyright

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @narrow kettle. We may otherwise have to mute you.

[narrow kettle]

Ok

[dense jetty]

Rebel sir help?

[sick shale]

Yes?

[dense jetty]

.

[sick shale]

@dense jetty Is this a community event? Or in-game event

[dense jetty]

It was in-game Event maybe because we have to bound our created ids with this event

[sick shale]

You may contact customer service in-game for further assistance regarding this matter.

[dense jetty]

Then Maybe it's community , 😀

[sick shale]

What do you mean?

[dense jetty]

It was only for Pakistani players .

You can check this event by the link i have attached..

[sick shale]

I'm unable to open the link. Take a screenshot

[dense jetty]

Okay ...

[sick shale]

You may inquire about this matter in that server. This isn't something we can help with here..

[dense jetty]

Can you refer this matter to PUBGM PK sever , because they aren't answering or listening anything . 😢

@lime juniper

[toxic jackal]

What is in game account switch for facebook??? Update means in emulator

[night cloak]

No need for an unnecessarily mention the community team. Please inquire about this in the Pakistan discord server. We shouldn’t need to hold your hand you seem capable of asking for help you’re just asking in the incorrect server.

[night cloak]

Could you please share a screenshot?

[dense jetty]

Okay , But if they aren't caring , helping Even not replying for 7 days what should I Do ?

[toxic jackal]

@night cloak

[night cloak]

Should you require assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[rustic prawn]

Hello. Is it possible to get a red panama somehow? Or will it be possible later?

[toxic jackal]

I think it's because facebook is now stopping users to login to pubg using Facebook for security purpose

So maybe linking / switching the pubg linked account to Facebook to a different account

[night cloak]

May I ask what you’re referring too?

[night cloak]

Please contact GameLoop support.

[rustic prawn]

this or similar

[night cloak]

It’s possible that any in-game items come back in the future, @rustic prawn. There’s no guarantees it will, but the chance is always there.

[pure lance]

Hey pro

[night cloak]

Hello! How may I help you?

[pure lance]

I want to load uc into the game where is the official website to load uc?

[night cloak]

You may use https://www.pubgmobile.com/pay.

[pure lance]

this is the international pubg mobile recharge website right

[night cloak]

Correct.

[versed dawn]

Pharaoh x suit missing hair at back, when will it be fixed

[pure lance]

Thanks

[jaunty tartan]

Hello, I need help please, I can't access to my account, how can I solve that

[night cloak]

Not agreeing to transfer your data will result in an account deletion. Unfortunately I don’t believe this action is reversible.

[jaunty tartan]

I want to reconsider but I can't find where I can do it. Because I wasn't the personne who declined it. The account was hacked and the hacker done that

[plain vapor]

Any admin , mod online

[night cloak]

Please state your issue.

[plain vapor]

I am facing issue in data transfer anyone know about it? I feek data transfer is temporarily off from 10days

Plz let me know when it will open again so i can migrate my account from pubg to bgmi

@admins plz help

@night cloak

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE, @plain vapor.

[night cloak]

Hello how do i report someone's tiktok account for advertising hacks of pubg mobile?

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[night cloak]

Thank you

[jagged kelp]

I want my account globally, you deserve the attention you show to your players

[balmy geyser]

i wanma verify ny tournament

[pallid briar]

You're most welcome! Should you require any assistance in the future, do let us know!

[balmy geyser]

@pallid briar

[pallid briar]

Please refer to this pinned message for further assistance:
#questions message

[pallid briar]

Could you please elaborate your issue?

[pure lance]

Why can't I create a midabuy account?

[plain vapor]

I am unable to migrate my account

Data transfer servers close?

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE, you should inquire about this matter in the relevant Discord server instead, @plain vapor.

[warm hare]

Why PUBG don't fix the RP respect glitch ????

[pure lance]

Why can't I create a midabuy account?

[pallid briar]

Please report the issue in #old following the instructions that are pinned to that channel and hopefully they will be fixed soon.

[warm hare]

Already report this every day, but still have it

[slender bay]

i can't login using twitter for some reason it just takes me to a page saying "nothing to see here"

[night cloak]

Help

Hello I was playing pubg today, just saw a option of data transfer outside EEA, I was curious about that option just clicked on disagree and agree many times just wanna see what would happen and I don’t even know about that option.later on I signed off from my pubg app and when came back later on pubg literally this message was popped up and there is no option of reconsidered. I dont know what should I do, It just showing me exit option which brings me back to login page.I would request you please sort it out.
Regards

@lime juniper i need help

[tender flower]

I think you transferred your data

[heady abyss]

I need help , my friend's account was lost Because PUBG ACCOUNT was linked with Facebook
And Facebook account was hacked and deleted.
So, Dear Pubg Team help me out for recovering my friend's account.
( @lime juniper )

[celest shadow]

Please contact the in-game customer service for further assistance, and the customer service of your social media account in question.

▫️ https://www.facebook.com/help

[celest shadow]

Please be advised that we provide community support for PUBG MOBILE. You may contact Midasbuy's customer service here:

▫️ [e-mail]

[storm flume]

Please do not use languages other than English, @worldly bough. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Can you please provide a screenshot of this issue?

[worldly bough]

The server is not working

[slender bay]

im redownloading the game atm, i'll see if that helps if not i'll show you the screenshot.

[night cloak]

Piston I need help from 5 days sir

[celest shadow]

I have previously responded to you regarding this, please refer:

#questions message

We are unfortunately unable to assist you with this matter here.

[celest shadow]

Can you please elaborate your issue?

[worldly bough]

The server is not working

[night cloak]

Piston they are saying nothing

[celest shadow]

Please provide a screenshot or screen recording of your issue.

[celest shadow]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[worldly bough]

The server is not working
KRJP

[night cloak]

It’s my 6th day now

[celest shadow]

@worldly bough

[hard hornet]

Help me out
I cannot change my region back

[celest shadow]

Please elaborate your issue. A screenshot would be helpful.

[slender bay]

this happens when i try to login with tiwtter

redownloading the game didn't help either

[versed dawn]

Pharaoh x suit missing hair at back, when will it be fixed?

[worldly bough]

KRJP

[hard hornet]

@celest shadow can u help me out?

[celest shadow]

Do you have the Twitter application installed on your device?

[slender bay]

yes i do

[celest shadow]

Please report this in #old and include a screenshot or screen recording of this issue.

[slender bay]

also the same problem just happened to my friend right now he can't log on using twitter

[versed dawn]

Alr thanks

[celest shadow]

Please contact the in-game customer service for further assistance with this. Refer to subpoint 5.4 in #faq for further instructions.

For your information, I have removed your screen recording to protect your privacy as it contained your personal number.

[celest shadow]

What happens if you select these options?

▫️ Back
▫️ Close

[slender bay]

back just brings me back to the twitter login page and the close one brings me back to pubg login page with this message:

[versed dawn]

@celest shadow theres a 6h thing on it to stop spam, can it be removed?

[celest shadow]

Can you try selecting the "Back" option and log in with your credentials?

[slender bay]

alright i'll try that right now

[celest shadow]

I am afraid not. You have to wait 6 hours before you can send another message in #old. If you had sent a message, you can edit instead of deleting the message.

[versed dawn]

Couldnt attach image when editing

[celest shadow]

You can upload the screenshots or screen recording in #media, copy the attachment link and include it in your bug report.

[slender bay]

it comes up with the same message as last time

[versed dawn]

Dunno if i did it right

[light stirrup]

@celest shadow n hey piston i have a problem which is i wanted to unlinked the 3rd links which was unlinked successfully but i want to add old phone number to my account again i just wanted to change the email.now at that phone number a new account is made automatically which is at level 1.i tried to delete that account but the account is linked to fb and one more social media account which i dont know how thats possible .Now when i try to link another phone number to my account code is not recieved but at old phone number code is recieved but when i try to link it says already account link.now help me to recover that phone number so that i linked to my. original account back is that any way or a way to contact customer support plz give me proper steps so that i am able to contact an agent.Thnk u for reading my problem.

Please answer to me as well

I am asking for 2 days

[celest shadow]

Do you a different social media account linked?

[slender bay]

sadly no, the only social media i have linked is my twitter.

[celest shadow]

It is not. Feel free to submit another bug report in #old after 6 hours.

[slender bay]

also it happened to my friend too he gets the same message when trying to log in with twitter

[celest shadow]

Can you please try reinstalling your Twitter application and re-log into your Twitter account on Safari at https://www.twitter.com?

[slender bay]

alright i'll try that too

[storm flume]

Please contact the customer service for further assistance, @light stirrup.

[slender bay]

didn't work i still get the same message

[celest shadow]

Unfortunately, I do not have any other solution for this. You may need to report this in #old or try logging in later.

[slender bay]

alright thanks for ur time

[jagged kelp]

my friend, my account has been 2 months, you couldn't find a solution in the india version, sorry too

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE, @jagged kelp.

[fast marlin]

How can I contact tencent emulator support?

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[fast marlin]

I face a bug in the game, gameloop says it is not related to them and I should contact in game customer support I told the in game customer support and they asked me to contact tencent emulator support!

[quiet tendon]

@fast marlin Does this bug include RP Respect?

[fast marlin]

There are 2 recent bugs appears in new update!
1- sometimes in classic match something appears and said RP respect which I had to close the game and restart again
2- The other is I cant purchase items in Clan shop and said that with emulator you cant purchase!

[fast marlin]

yes of course and about 1 week it still exists!

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fast marlin. You can also submit a report in #old in compliance with the channel's pinned instructions.

[jolly onyx]

anyone to assist regarding unlink process??

[versed dawn]

Alr thanks

[pallid briar]

Please contact the customer service in-game for further assistance regarding any account related issues.

[jagged kelp]

then why did you come up with such a stupid thing data transfer if you are going to let it down like this

[pallid briar]

It was implemented so that the Indian users can migrate their data to the Indian version of the game and play since the global English version is banned in their country. If your account was migrated to a different version, you cannot reverse the process and use it for the global English version of PUBG MOBILE. Please contact the customer service in-game for further assistance. We are unable to assist you further in this regard.

[silk fable]

@jagged kelp so they do now
so do if you bought from them items and RP

[steady heath]

Please help whay my account banned 30 days please unluck

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steady heath.

[jagged kelp]

how can i get my account back bro i didn't get anything from them

[feral forge]

Please contact the in-game customer service of the relevant version of the game for further assistance in this again. But, for your information, once your account data has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE, this process is irreversible.

[tame crescent]

Hello. How can report a hacker and hack distributer?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tame crescent. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Which platform are they using to distribute the cheats?

[uneven oyster]

Please any one of admins read this I want to do the all talent achievments iam not cheating my eamil was hacked and the hacker banned the eamil 1week to unlink the twitter then i got my eamil back .. so plz admin ..

[feral forge]

Accounts that have a history of cheating or other illegal activity that violates the game's ToS will be permanently suspended from participating in these matches. Please know that account security is players’ own responsibility and we are unable to assist you in this regard.

[uneven oyster]

But iam not cheating ! Sorry my eamil was hacked and he banned the eamil during the all talent is on .. please me eamil is like 7000 point on acievment plz

[feral forge]

Please refer to my above response, and know that we are unable to assist you any way in this regard, @uneven oyster.

[uneven oyster]

So my eamil banned premenantly from playing All talent and joining crew ? Its unfair decision .. thank you

[vague valley]

Killed by hacker and got -48 points in rank push in ACE 4stars. Reported hacker in Ingame report system and also googleDocs. If hacker gets ban will these 48 points will be credited back.

[feral forge]

Lost points compensation is not guaranteed and may vary depending on the situation, @vague valley.

[vague valley]

This is unfair. Lots of hardwork was put on it.

[night cloak]

Is there a reason I can’t ever get control codes to work for me Im never late I get the moment they send but they say failed to load data

[rapid raft]

will they fix this problem or not?

[feral forge]

Feel free to leave your feedback to the game in the #old channel, @vague valley.

[feral forge]

Restarting the game should fix the issue temporarily, you may also continue reporting the issue in #old so that the developers can look into it.

[feral forge]

Could you please provide us a screenshot to elaborate your issue?

[steady crescent]

is next PMCO going to be in FPP or TPP

[rapid raft]

I always have to re-log in, it's very inconvenient

[pallid briar]

No information regarding this. Keep an eye on the official esports website and the social media handles for more information in the future.

[tepid hornet]

Wat

[pallid briar]

Could you please elaborate your issue,@tepid hornet?

[dull summit]

Hello how many days i have to logout of the game to get return mission and rename card ??

[pallid briar]

You need to be inactive for more than 28 days.

[dull summit]

Thank you

[night cloak]

It’s like no matter how new the code is or how I type it never works and I’ve tried 10 different codes

[mental wyvern]

ID: 5656814061
Device: PC, Emulator: Gameloop
Wifi
Country: Bangladesh
When I start a game this problem occurs (after 1/2 match). When this happens I can't move with keyboard, I have to restart the game to fix this issue.

[night cloak]

You play mobile on pc?

[pallid briar]

Feel free to report the issue in #old instead, @mental wyvern.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @charred ether.

[night cloak]

[tawdry dust]

My game keep having server lost problem and I can't get back in into my match can someone fix it

[rustic sentinel]

Why this option is not showing anymore in rank?

[cyan citrus]

Hello! May I ask where you reside?

[gloomy zinc]

same problem

[cyan citrus]

Please report the issue through #old, @gloomy zinc.

[cold vessel]

i need help my fire (shoot) button is not working properly it keeps stopping i need to shoot again

[cyan citrus]

Please try to do a routine repair of the game and also make sure that your touch is working properly, @cold vessel.

[cold vessel]

oh okey does it reset my controls and sensi

[cyan citrus]

No. However, I would recommend you to upload your sensitivity to the cloud, @cold vessel.

[cold vessel]

okey thanks

[thin granite]

Why am i bannnned????? I was on a killing spree…

[cyan citrus]

You may refer to #faq sub point 2.12 and please avoid asking questions related to account suspensions, @thin granite.

[thin granite]

I’m not a hacker

Never used a client

So, why did i get banned?

I was for some reason hitting so many headshots

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @thin granite.

[thin granite]

How do i submit an appeal?

Bruhh this is rigged

I’ve been playing pubg since season 2 and this is the first time i’m gettibg banned

Falsefully banned…

I hope pubg fix this

[sick shale]

@thin granite Repeatedly asking questions related to account suspensions will result in a mute. Please refer to subpoint 2.12 in #faq.

[thin granite]

How to submit an appeal?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thin granite.

[craggy leaf]

@polar marsh can you fix this bug or not, we facing this problem from last 1 week, we also report at #old but you are introducing new upgraded M416 not fixing these bugs😡

[drowsy nexus]

<@&639889499718942720> i am currently playing pmco HTM we got 7 points in a match and the system didn't count it in our results its been 2 hours what should we do please help us?

[upbeat raptor]

It's your phone graphics and low fps I struggle with it alot it's not a bug

[night cloak]

Why hackers ip address don't get ban?

[cyan citrus]

No information in this regard.

[night cloak]

Dude, I tried searching my twitter name and can't find it, so does it mean by acc??, @celest shadow

[night cloak]

@celest shadow

Twitter Case

[celest shadow]

Please refer to my previous responses regarding this, @night cloak. We cannot help players with account related issues through the community.

#questions message

[onyx cairn]

Only the best 2 matches in each map will be counted.

[lofty basin]

Hi

[rough lotus]

how to enable 90fps (hdr)/

[cyan citrus]

You cannot do that at the moment, @rough lotus.

[cyan citrus]

Hello! Please state your issue.

[lofty basin]

Is netwerk issue

[cyan citrus]

Can you please elaborate, @lofty basin?

[lofty basin]

Only this

[junior wren]

What is the best way to report cheaters? I have tried the in game method and I haven't received a reply about a ban.

[scarlet moss]

sent me your official email adress

[cyan citrus]

The best way is to report cheaters through in-game report feature. However, you can also report them through this link if you have any video evidence: https://bit.ly/3uDSJZv.

[tranquil veldt]

@polar marsh i want to change my region but unable to receive the code please help

[cyan citrus]

[e-mail]

[pallid briar]

Please contact the customer service in-game for further assistance.

[cyan citrus]

Please contact customer support in-game.

[scarlet moss]

thanks you so much

[tranquil veldt]

@cyan citrusit not working auto replays just

[cyan citrus]

My pleasure!

[thorny aurora]

Hi, anyone having issues with shift key ?

[cyan citrus]

You may report the issue in #old in compliance with channel's pinned instructions. We cannot help you with such account related issues through the community.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their discord server.
https://gameloop.com/.

[scarlet moss]

my account was hacker
he linked his email
and use tools
my id was benned temprery
plz unlink email

my account was hacked

[cyan citrus]

Please contact customer support in-game for further assistance, @scarlet moss.

[scarlet moss]

i contact but no reply
sent email to pubg but not found edress

[cyan citrus]

You should only contact customer service in-game for account related issues and it may take some time to get back to you due enormous number of requests, @scarlet moss.

[night cloak]

Hi if my account got hacked and the hacker liked his Google play how can I unllink it

[scarlet moss]

same problem

[cyan citrus]

Please contact customer support in-game for further assistance.

[tranquil veldt]

@cyan citrus not receiving code to change it

[civic lintel]

My account is hacked
And used from kuwait but i am paksitani please help me my account
5987504045

[tranquil veldt]

@cyan citrusthey just bots

[cyan citrus]

You have already been answered. Please don't repeat the same inquiry.

[tranquil veldt]

@cyan citrus MY ID not mention in support

[cyan citrus]

Please contact customer support in-game and customer service of relevant social media account for further assistance.

[night cloak]

؟

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their discord server.
https://gameloop.com/.

[sharp arch]

@cyan citrus @celest shadow could you please help me?

[cyan citrus]

How can we help you, @sharp arch?

[noble dagger]

happen right now at emulator gameloop > event classic match & tdm ... can move the player

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their discord server.
https://gameloop.com/.

[sharp arch]

In game, accidentally my server Asia changed into Middle east. So, can we changed back to Asia Server if possible?

[night cloak]

My account Got stolen and the hacker unlinked my fb

[cyan citrus]

Unfortunately, no. You will need to wait until the cool down has been reset.

[cyan citrus]

Do you still have access to the game?

[sharp arch]

I got higher ping on middle east

[night cloak]

No bro. He hacked my account and stole it, and its about a months ago now

[cyan citrus]

Unfortunately, there is no other way. As a temporary solution, you can play with friends with lower latency servers.

[cyan citrus]

If you don't have access to the game, customer service may not be able to proceed. You may contact customer support of relevant social media account for further assistance.

[sharp arch]

Thank you 🙏🏻 so , i’ve to wait 60 days right?

[cyan citrus]

Correct. Apologies for the inconvenience caused.

[sharp arch]

Few weeks ago, indonasian hacker hacked my pubgm account. He stole my 600 uc, i dont know how but he transfer 600 uc to others. Luckily i changed all my linked accounts password that i’ve connected. And then i am able to access my account. But i lost 600 uc

I have a question

[cyan citrus]

Once you or any unauthorized person spend the UC, it cannot be recovered. If you require any further assistance regarding this, please contact customer support in-game, @sharp arch.

[sharp arch]

Can we be able to transfer uc to another account?

[cyan citrus]

No. It is not possible, @sharp arch.

[sharp arch]

Its alright, i think my uc won’t get back

Its ok

Chill

[cyan citrus]

Please refer to #faq 2.12 and avoid asking questions related to account suspensions.

[tranquil veldt]

wasdad

asdad

[pallid briar]

Do you require any assistance, @tranquil veldt?

[tall hearth]

Headshots not counted in the rank

[cyan citrus]

You will need to reach diamond to be in regional ranking, @tall hearth.

[tall hearth]

it said silver but its platinum II

[cyan citrus]

The kills will start counting after you have reached diamond 5, @tall hearth.

[tawdry dust]

What does reside means ?

[pallid briar]

As if, where are you currently living, @tawdry dust?

[tawdry dust]

Malaysia

[pallid briar]

Could you please try using a different internet connection and see if that helps, @tawdry dust?

[tawdry dust]

Ok I'll try but it only happen sometimes

[pallid briar]

It may occur if your internet connection is unstable. I suggest you try moving to a more stable internet connection.

[pure trellis]

Good afternoon! i lost access to my facebook which was linked to my pubg account, is there any way i can recover my account?

[cyan citrus]

Please contact Facebook customer service for further assistance, @pure trellis.

[pure trellis]

@cyan citrus
I've tried it, but unfortunately I can't recover the account.
is it possible to recover with the id?
I spent a lot of money, I don't want to lose my account

[plain vapor]

@pure trellis now your account will be migrated to bgmi and you will loose everything

[cyan citrus]

Feel free to contact customer service in-game for further assistance, @pure trellis. We cannot help you with compromised accounts through the community, unfortunately.

[plain vapor]

@pure trellis if you have other login of id with you then you can save your id

If anyone's account login has been hacked like if your one login is hacked but you still have second login then you can save your id by simply unlinking the hacked login and give 7day ban to your id then after 7day your hacked login can be remove and your id will be secured again

[fading wagon]

Can an admin help me in dm? It's about the privacy of my acc

[shut jackal]

I have a problem and I have reported it many times and you have not responded

[feral forge]

What does it concern, @fading wagon?

[shut jackal]

My problem in the game when I open the microphone, the sound of shooting, the sound of cars and walking movements disappear and I did more than one method such as turning the sound on and off, deleting and downloading the game, but without good results

[feral forge]

Please state your issue.

[feral forge]

May I know what is the device?

[pallid mango]

how to fix the tdm glitch?

[shut jackal]

Iphone 11

[fading wagon]

My fb account isn't linked with any pubg acc but when i try to link my pubg acc with is, it says "this facebook account is already linked to another character". I have video proof to thats why I'm asking to send the vid to an admin in dm

[pallid mango]

🥺

[feral forge]

What glitch are you referring to?

[shut jackal]

The game sound when you turn on the microphone disappears

My device was an iphone xr but i replaced it and the problem moved to the new one

[pallid mango]

ghost players in tdm
i can't see them

seconds are not count

[feral forge]

If the game notified you that your Facebook is currently linked to another character, it can only mean that you have created an account using this Facebook account before. Note that if you have logged in via Facebook from the login menu, the social media account will be automatically linked even if you are in the character creation sections.

[feral forge]

Where do you reside?

[pallid mango]

In myanmar

[feral forge]

Is there no sound at all or the audio is very low?

[pallid mango]

Is it about the game region?

[shut jackal]

The sound is too low

[feral forge]

No, but which region are you currently located at?

[fading wagon]

So how can you unlink the acc of the character creation section?

[pallid mango]

Myanmar

[feral forge]

Have you tried to adjust the audio sound via the in-game basic settings?

[shut jackal]

Yes

[pallid mango]

but I changed the game region to turkey with vpn

[feral forge]

You will have to finish creating the character, then you may unlink it from the in-game basic settings if it has been linked for long enough.

Have you tried to perform a routine repair from the login menu of the game, @pallid mango?

[pallid mango]

nope. How?

[feral forge]

Feel free to submit a report regarding the issue in #old and make sure to follow the pinned instructions in that channel.

[shut jackal]

Sent you a PUBG account?

[feral forge]

From the login menu of the game, click on Repair then choose Routine Repair.

[feral forge]

What do you mean by that?

[pallid mango]

I have been like this for a long time.
Not because of update

[cyan citrus]

Please report such bugs through #old.

Also, do not bypass the chat filters.

[shut jackal]

I mean by that, I do not know on which account to report my problem, because I previously reported the problem from within the game, but to no avail.

[feral forge]

Have you tried to play the game with a different internet connection? You may also try to set up a DNS to see if it can help overcome the issue, refer to subpoint 4.3 in #faq for further instructions in this regard.

[feral forge]

For now, you may also report the issue in #old

[pallid mango]

So; Is it because of dns?

[shut jackal]

Thanks

[feral forge]

You may try if it helps.

[night cloak]

When will 90fps available for other supporting devices????

[pallid briar]

No information regarding this. Feel free to leave your thoughts in #old.

[night cloak]

😫 😩

[pallid mango]

So how to set up the DNS for android?

[feral forge]

You may refer to the instructions given in via subpoint 4.3 in #faq.

[pallid mango]

can't even press for the android

[feral forge]

You may refer to this:

https://developers.cloudflare.com/1.1.1.1/setup-1.1.1.1/android

[pallid mango]

ok tysm

[hearty zinc]

Please change my region

[cyan citrus]

You can change your region through in-game settings > Account settings, @hearty zinc.

[pallid mango]

Yes it's work but i'm playing with 100ms 🥺

[hearty zinc]

Not send me cod

[cyan citrus]

You can contact customer service in-game for further assistance, @hearty zinc.

[hearty zinc]

Don't help me

Customer service

[feral forge]

Unfortunately, there is nothing much that we can do to help regarding your ping, though you may still try with a different internet connection, @pallid mango. Please know that when you start a match, it will connect you to the nearest server of the location that you are currently residing, but the server locations cannot cover everywhere, therefore, shorter distances from a server provide you with the lower ping and hence a better game-play, while further distance requires additional miles of optic cable for the data packets to traverse, thus higher ping.

[cyan citrus]

We cannot help you with account related issues. Feel free to report the issue in #old.

[cold wedge]

I play on Gameloop.I am having a problem that when I start a match after the loading it says RP respect only how can I fix that?

[pallid briar]

Try restarting your emulator as a temporary solution. Please report the issue in #old.

[cold wedge]

ok

[white wedge]

Whenever i try to link my mobile number with my account this happens everytime

[pallid briar]

Please contact the customer service in-game for further assistance,@white wedge.

[white wedge]

It doesn't work i have tried it several time

[trim pewter]

Your joystick is for a vehicle that does not appear and I cannot modify it, please help me

[white wedge]

And i cant even change my in-game region the same error pop up

[pallid briar]

Unfortunately we are unable to assist you with account related issues. Please report the issue in #old.

[trim pewter]

Guys tend to slow down and I don't know how to solve a problem

[cyan citrus]

Please state your issue.

[cyan citrus]

Should you require assistance regarding Gameloop, please visit their official website or their discord server.
https://gameloop.com/.

We can continue here.

[trim pewter]

I'm playing on a phone with a controller

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @devout crest.

[cyan citrus]

That is not allowed, @trim pewter.

[trim pewter]

This is a hand for a mobile phone

[celest shadow]

Hello, @trim pewter. We would like to inform you that use of third-party peripherals such as a keyboard and mouse or controller to play PUBG MOBILE is prohibited.

[trim pewter]

I asked some of the developers of PUBG and they said yes, it is possible for you to do so. Call of Duty and fortnite supports the PS4 controller only about pairing with the Bluetooth

Computer emulators use a keyboard and mouse, and you are allowed to do so

The tablet has its own keyboard, too. This is prohibited

😭

[celest shadow]

PUBG MOBILE does not have controller support.

[trim pewter]

A Bluetooth device is not allowed

[celest shadow]

If you prefer playing PUBG MOBILE with a keyboard and mouse, we recommend the Gameloop emulator.

▫️ https://www.gameloop.com/

[trim pewter]

simulator allowed

I'm using this emulator and it's legal from the Play Store

not hacker

make sure you do

[celest shadow]

For your information, PUBG is the PC counterpart and PUBG MOBILE is meant for mobile devices. As this is a mobile game, you should play on your touchscreen device instead of keyboard and mouse or controller. Please be advised that using third-party applications while playing PUBG MOBILE may result in an account suspension, @trim pewter.

[trim pewter]

What about computer emulators that are third-party and allowed?

This is a keyboard and mouse, which is legal

[celest shadow]

Gameloop is the emulator that can run PUBG MOBILE and players using an emulator will be matched with other emulator players.

[trim pewter]

I do not break the laws

[trim pewter]

But he is not a hacker

[celest shadow]

This is prohibited. Use of such third-party applications will result in an account suspension.

[trim pewter]

On a computer running this simulator, I will prepare you for a third party

Let's be fair, my phone has a weak sensitivity, it was made in 2016 and I am facing computer simulator players and this is not fair

I don't want to go back to Call of Duty, it supports a phone controller, but I love PUBG

[celest shadow]

Unfortunately, we cannot help you with this. We would like to remind you again that you should not use third-party applications to emulate the game so that you can use a controller. This is not allowed and will result in an account suspension. Thank you for your understanding.

[trim pewter]

You are unfair in ruling an unfair environment in Buggy 😢😢😢

An application that is not a hacker, only runs a console and you are grieved by me

Originally, Buggy is designed for the phone, so how would it be fair if there are computer players who carry it on a computer and this is a third party

And if you try this on a forbidden phone, it will be unfair

[pallid briar]

Begging is not allowed. Please abide by the #735483472432594994, @coarse hawk.

[celest shadow]

PUBG MOBILE is developed for mobile devices, @trim pewter. Players who opt to use keyboard and mouse to play the game needs to use the Gameloop emulator. They will be matched with other emulator players, and will never be matched with mobile players for a fair gaming experience.

[trim pewter]

If I'm sure, my emulator friends are playing with me on my phone

Just by inserting my hands, I transfer players to the PC emulator directly

Goodbye, just fix Pubg problems

[celest shadow]

If you teamed up with emulator players, you will be matched with other emulator players. You can instead download Gameloop and play PUBG MOBILE with your teammates who use emulator.

▫️ https://www.gameloop.com/

[trim pewter]

Farewell

[woven wadi]

Hello, PUBG Mobile Company, I hope that my case will be resolved. You blocked my account for a whole year due to a violation of the play policy. I formed a team with cheaters without my knowledge of that, and thus it was attended.
ID:575326067

[polar marsh]

Please refer to the private message from @polar marsh for further information, @woven wadi.

[trim pewter]

Thank you all I love you

[uneven minnow]

I’ve noticed that since the update, the reload button is glitchy. I’ll have to hit twice or three times before it happens.

Is “Darkest Night” mode returning?

[cyan citrus]

Try to do a routine repair of the game, this may fix the issue.

[cyan citrus]

No information in this regard.

[pallid briar]

Only the "Survive till dawn" and "Infection" mode were announced, sadly no official announcement about the "Darkest night" were made.

[main flume]

Hey pubg mobile support team. My account in the game was blocked without warning. For no reason i did not violate the terms and conditions of the game.i hope my account will be returned and removed from it. Please un banned my account i didn’t break your rules . Request and wait for your response anxiously
ID : (5167861094)
Account name : ( FrankensteinVv)
Emil : ( [e-mail])

[polar marsh]

Please refer to the private message from @polar marsh for further information, @main flume.

[keen sleet]

In my game, there is no option to change the country region in the settings, I wrote it in the deck, it was written there, if you choose a country whose country is in the European continent when opening the account, there will be no option to change the country region.

[cyan citrus]

That option is not available for the accounts registered in European Union and European Economic Area due to General Data Protection Regulation (GRPR), @keen sleet.

[keen sleet]

how to fix this

[cyan citrus]

You cannot fix this because this is a legislation issue, @keen sleet.

[keen sleet]

But how can I open a bonus challenge, for which I have to change my region

[cyan citrus]

You have already been answered, @keen sleet. There is no way you can change your region for now. You will need to wait until the bonus challenge will be available in your region.

[keen sleet]

Thank you

[cyan citrus]

My pleasure, @keen sleet!

[magic solstice]

Can I buy iPad with UC

[cyan citrus]

No.

[night cloak]

hello good night i wanted to know why my account was banned i never used hacks and i was banned i want to know why !?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[true tulip]

Can I turn on the 18 Plus option I just accidently disabled it.

[pallid briar]

You can toggle it from the "Other" section on your in-game settings.

[true tulip]

Yeah I just accidently disabled it

is there any way I can re enable it now by contacting support

[pallid briar]

Can you please try toggling it from the "Gameplay management" system?

[cyan citrus]

There will be cool down for 1 month. You will not be able to change it again until that.

[true tulip]

I can't its telling me to wait 1 month now

[pallid briar]

In that case you need to wait for the cooldown to end, @true tulip.

[acoustic elbow]

Hi I have a problem, I try to instal PUBG MOBILE BETA - I do all correct but it says that it can not be installed because “it’s integrity could not be verified” I’m using IOS15, help me please

[pallid briar]

The beta program should currently be off or not much active since the update is already out on the global version. I suggest you wait for the next beta and try then instead.

[acoustic elbow]

Ty

[unreal elm]

Why bonus challenge is not available in all region?

[storm cape]

One message removed from a suspended account.

[unreal elm]

Why it is only for specific region?

#questions Why bonus challenge is not available in all region?

[night cloak]

Should you require assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[night cloak]

That’s because it’s a regional bonus.

[unreal elm]

#questions what is the fault of other region players? They also need it

[night cloak]

Feel free to provide your feedback in our #old channel.

[tame crescent]

Will 90 fps be available for iphone 13 pro max on 1.6 update?

[dim terrace]

hello

[white canopy]

No info but technically not,there'll be an Optimization update maybe

[white canopy]

Hello

[night cloak]

When control problem will be solved? 👀

[dim terrace]

Can you help me solve the problem of my account being suspended in PUBG because I don't know why I was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dim terrace.

[ember notch]

Can someone help me please

I cant do nothing on pubg

And yes i have strong internet

And storage

I even create a alt

[white canopy]

reinstall?

[ember notch]

I try that last night and it was working but stop again

So i did it today again but it didnt work this time

[white canopy]

data failure or whatever its called,just clear chace and force stop the game if ur on android,if ur on ios idk

[ember notch]

Am on android

Ok i will try that

[white canopy]

👍

[ember notch]

Still not working :(

[rare thistle]

How do i report a user in discord?

This guy just dm’d me asking if i want free uc or free upgrades

[white canopy]

#discord

[white canopy]

rip,try clear data(everything will be deleted,you'll have to relogin)

[rare thistle]

I said no and then he deletes the messages lol

[unborn turtle]

bruh someone did that to me just rn

[ember notch]

I try all of those rip

[white canopy]

dw i got the ac

ss*

[random lynx]

close Emulator and AppMarket then
Reset Firewall Settings

[rare thistle]

Lol i said no and he deleted his message so i deleted mine and resent “sup” and then said yes to bait a screen shot

[unborn turtle]

hmm lemme try that too

[ember notch]

Also can someone do a maths for me ?

[white canopy]

sure

[ember notch]

If we are guranteed to get the new m4 at 200 luck how much uc will i need?

[white canopy]

no clue

idk how crates work

[ember notch]

We get 1 points for every spin

[quiet tendon]

There is no exact amount of uc needed, 200% luck means you will have a higher chance of obtaining the item.

[ember notch]

Yh ik we can get it before

[white canopy]

50k should be good

[ember notch]

Ok thx

Am waiting for pubg to reinstall

[rare thistle]

If u get 1 luck for every spin and you need 200 luck you would need 12,000uc if you buy 20 “Draw 10’s”

@ember notch maybe even less than that like 10,800 uc cuz theres a discount for the draw 10s

[night cloak]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id. 5173691103

The name of the account user: ALZAEIMツSYツ

😩

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[steel pawn]

need emulator acess

.emulator

[vernal haven]

hi

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal haven.

[winged umbra]

Does anyone know if we can get repeated items from the Alan Walker crate (treasures section)? Thanks

[feral forge]

Could you please provide a screenshot of which one you referring to?

[blazing void]

There is a code for my real account to enter the beta test invitation. How can I play the beta test invite I can't play metro royale It's been 21 days my real game nickname is: MeZaRcIgeldi ID 51403026075 my guest account in the previous beta test is nickname please don't do it.

[quiet tendon]

Have you used this Invitation code on any other account, @blazing void ?

[blazing void]

yes i opened it before then i deleted it i couldn't connect to social media i restored it i used my previous code wrote it my previous account name is nolurpama

do you need my invitation code

[quiet tendon]

The code given is only valid for one use, i'm sorry but we are unable to assist you, should you need more help, let us know.

[blazing void]

But in our country it is forbidden to use social media, so I couldn't connect it to my account, what am I going to do now. Can't I play subway royale now? But I used it, is there any other solution?

😭

Please

I can't enter the beta test. When I write my invitation code, it's used, it says it's working. How can I open a new account?

There is a code for my real account to enter the beta test invitation. How can I play the beta test invite I can't play metro royale It's been 21 days my real game nickname is: MeZaRcIgeldi ID 51403026075 my guest account in the previous beta test is nickname please don't do it.

[feral forge]

You cannot link a social media to the beta version of the game, it is only for the verification process use. Since the version 1.6 is already released on the global version, therefore the beta program is currently ended, @blazing void.

[blazing void]

ok so i can't enter it will not be in any way

[honest tundra]

Beta has closed for the time being, so no way for you to get into it anyways

[blazing void]

ok but how can i play metro royale

[honest tundra]

You wait another 5 days until it launches

[blazing void]

how is the real pubg mobile metro royale coming after 5 days?

[honest tundra]

#news message

[blazing void]

can i trust them

[rustic sentinel]

I think pubg discord is dead now

[blazing void]

You come for help, your troubles will increase

[feral forge]

Do not share your login credentials to anyone else on the internet, the game mode will be released soon on 28th of September, there is no way that you can play the mode before it is released officially, @blazing void.

[blazing void]

Thansk you

[arctic basalt]

My account is migrated to another version can you please help me to recover my account back in global version
Player id:5198604252 (EXP • MasTeRFTW)
Device:IPhone 6s
Connection:Telenor cellular
Country:Pakistan

[feral forge]

Unfortunately, once your account data has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE.

[arctic basalt]

@feral forge Now what can i do for my account please tell me?

[feral forge]

Did you, yourself transferred your account data to another version?

[arctic basalt]

No

[feral forge]

If it was not done by you, then it must be someone else who has access to your game account via your social media has migrated your account data to another version. In this case, you will have to download the relevant version of the game and contact the in-game customer service of that version for further assistance in this regard.

[arctic basalt]

Ok thanks for your reply and help

[ionic basalt]

Ik how to get it fork saying that

[bleak grove]

Hello I have a question if I wanna get solo wins do I have to be diamond rank? Or I can be in squad or duo diamond and would be able to get solo

[arctic basalt]

It can help me?

[feral forge]

I believe you will have to reach Diamond V in solo for that.

[bleak grove]

Ohh okay thank you

[feral forge]

Could you please elaborate what are you referring to?

[bleak grove]

Okay also so it says I have none but I have at least 10 or 20 kills with grenade and it says I am in rank bronze v and it says best on North America and I really don’t think I ever played in North America server

And please don’t tell me I have to be 45 lvl to get a tittle 😂

[simple summit]

Pubg calculated my point incorrectly

[surreal turtle]

Is there anyway to find out how much uc we have to put before this ends

[surreal turtle]

Asking for a friend @celest shadow @ocean walrus

[celest shadow]

That depends on how much UC he had illegally purchased.

[surreal turtle]

He doesn't know 🥲 he bought from uc Seller's

There has to be a way to know so he can pay if he can to save the account

[celest shadow]

Unfortunately, the only way that he can find out is by checking with them. Please inform him to only purchase UC from within the game or through https://pubgmobile.com/pay.

[surreal turtle]

They said they buy it from midasbuy only 🥲

Atleast if can know how much was illegal he can try cause account is worth 1000$+😕

[fluid pecan]

One guy came to buy my pubg account and I gave him twitter for checking but now its showing you data has been transferred to another version and I can't login

[pallid briar]

You need to be at least Diamond V to be ranked in the regional rankings leaderboard.

[night cloak]

Account sharing is against the ToS. And your account is gone.

Basically scammed

[fluid pecan]

Can I recover it

[pallid briar]

Could you please check the match before that?

[night cloak]

You can but you cannot play on global version anymore.

[fluid pecan]

I am f*cked

[night cloak]

[fluid pecan]

😭

[bleak grove]

OK but what about the best on north America i have just been playing on asia server

[pallid briar]

That could be a visual bug. Feel free to report it on #old with a detailed description.

[placid obsidian]

i need to help

[pallid briar]

Hey! how can we help you?

[placid obsidian]

There is someone cheating inside the game doing a live broadcast

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @placid obsidian.

[placid obsidian]

Discord is not a social network

[pallid briar]

Where is he broadcasting?

[placid obsidian]

@pallid briar

[placid obsidian]

On another Discord server

[pallid briar]

You can report such Discord servers to Discord at https://dis.gd/contact, @placid obsidian.

[simple summit]

Already checked

[pallid briar]

May I know what the results were roughly?

[torpid seal]

Please Ban This id.
Teaming up with hackers.
Using verbal abusive language.
Harrashing me everyday by using slangs.
Plz do something for me😣

Plz report this id guys plz

[placid obsidian]

What option did he choose?

[pallid briar]

Please report such players using the built-in report feature in-game, ot is the most effective way to get these type of players punished.

[simple summit]

The match before the first match in the screenshot (the one at the bottom of the picture) has the same result as that one because I played a match and had on tier protection but didn't lose points

[pallid briar]

You can try reporting it under trust and safety, @placid obsidian.

[night cloak]

Hello sir i can't change my region i couldn't get any code on my number pls help me

[pallid briar]

And did you play any matches after the last match in that screenshot?

[pallid briar]

Please contact the customer service in-game for further assistance, @night cloak.

[simple summit]

Hang on lemme check

[night cloak]

I have video

[bleak grove]

my english so bad tho but i will try my best thank you

[night cloak]

I want to change my region to pakistan

[pallid briar]

Unfortunately we are unable to help you with account related issues through the community. Please contact the customer service in-game or try again later.

[placid obsidian]

@pallid briar I want to report an in-game ID

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[pallid briar]

As you can see from the 4th match there, your points were 3458 points which is your actual points. Then you had a +20 in your first screen shot so that means you have (3458+20) or 3478 points. I believe the matches in between are showing your result from the previous match as a visual bug and you can report that in #old.

[simple summit]

Thats pretty messed up though ngl

I already reported it though

I was here thinking ok next rank is diamond 2 then boom, no rank up

[night cloak]

Hello.

So I have reached Ace in Season 6 back then and got the ace title but I don't have it anymore. Why is that?

[night cloak]

Could you please share a screenshot of your titles?

[night cloak]

Yes one moment

[surreal lynx]

titles for Crown, ace and conqueror were introduced in season8. how did you get the title in season 6?

[jolly fog]

It doesnt lightup

@feral forge

[steel wraith]

Ban him ASAP This hacker is disturbing rank pushers!

[warm sedge]

I cant change my region

[night cloak]

You can change your region via basic settings.

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via https://bit.ly/3uDSJZv.

[warm sedge]

I can't change my region

[night cloak]

What seems to be the issue?

[night cloak]

@surreal lynx

[warm sedge]

I cant get code

5511217639

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions.

[night cloak]

This is very odd. But unfortunately we cannot assist with account related issues here inside discord. Kindly contact in-game support via your in-game settings.

[night cloak]

okay but why is this odd?

[warm sedge]

I already contacted in in-game support but i cant get any support

[night cloak]

Because your title has disappeared.

Oh

Yeah it is

Okay will try in game support thanks

[night cloak]

Kindly wait patiently for their response. The team receive a mass amount of tickets every day. They need time to review everyone’s.

[warm sedge]

I did it also but there was no help regards this issue

[night cloak]

Where is the in game support

[night cloak]

Kindly understand that Community members & Moderation team cannot assist with any account related issues here inside of discord. Kindly contact in-game support if your query is account related.

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions.

[warm sedge]

This is the result

[rugged thistle]

Hi I need help

[pallid briar]

Hey! How can we help you?

[rugged thistle]

I do not have a broken movement of the player in BlueStacks 5

in-line management

[pallid briar]

We only recommend that you use Gameloop emulator. You can download Gameloop from their official site: http://gameloop.com.

[warm sedge]

Please help me

[pallid briar]

Please follow the steps that were given and if the issue still persists, please report it in #old following the instructions that are pinned to that channel. Unfortunately we are unable to help you through the community with this matter.

[rugged thistle]

You have not helped

[pallid briar]

Any other emulators are not recommended and we are unable to help you with those here.

[fast marlin]

how can I contact tencent emulator support?

[pallid briar]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[fast marlin]

Thanks

[thick patrol]

Why am I not at the top?

[pallid briar]

You need to be at least Diamond V or higher in order to be ranked in the regional rankings leaderboard.

[night cloak]

@celest shadow

[brave wolf]

Phishing link

[thick patrol]

ok but last season i went platinum and i was on top

[night cloak]

New season new requirements.

[pallid briar]

You may refer to the bottom left of your last screenshot.

[thick patrol]

ok thank you very much for helping me

[rugged thistle]

And what Gameloop Lutche Bluestacks?

[night cloak]

@warm sedge india?

Clicked

Where nitro

[warm sedge]

No Nepal

[static vigil]

Hi how to solve this

[green mantle]

So. I cant remove phone number linked to account?

[pallid briar]

No, you cannot unlink your email/number manually since it is not a feature yet.

[tranquil glade]

Hi is there some mobiles not allowed to use when you play pmco or pmpl?

[pallid briar]

You may try purchasing from https://pubgmobile.com/pay . Otherwise please contact the customer service in-game for further assistance.

[static vigil]

No From my apple account .

[pallid briar]

All mobile devices should be allowed. You may contact the tournament organizer if you qualify for further information.

[pallid briar]

Please contact the customer service in-game for transaction related issues.

[tranquil glade]

No i want to buy a red magic 6 pro and i dont know if is allowed if is not i want buy it

[vale oak]

My global accout was in eea region is my account will be tranfer outside eea region any slotuin regarding this

[feral forge]

As long as the law exist, PUBG MOBILE is unable to transfer your account data to another country.

[vale oak]

It means that my account will be not teanfer in bgmi

[pallid briar]

All mobile devices should be allowed.

Maybe @onyx cairn can confirm that for you, when and if he is available.

[feral forge]

Unfortunately, you cannot. Feel free to create a new account to play the game as this is your only option now.

[vale oak]

No solution means regarding this point

[onyx cairn]

It may happen that some regions have restricted devices, kindly refer to the regional rulebooks once they are out.
As there's currently no PMCO or PMPL qualification stage ongoing. Feel free to ask such question once a new season has started.

[tranquil glade]

I know but i dont want to buy a mobile and sell when they inform me that mobile is not allowed

[onyx cairn]

This is nothing we can assist with.

[tranquil glade]

Ok

[thorn apex]

@celest shadow

[night cloak]

@celest shadow

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @weary lantern.

[quasi tangle]

I have been having a problem logging into my account for a whole year and I get this notification. What does that mean?

@onyx cairn

[feral forge]

May I know where do you reside?

[quasi tangle]

Algeria

[feral forge]

It has something to do with your internet connection, you may refer to subpoint 4.8 in #faq for possible solutions or try with a different internet connection, @quasi tangle.

[quasi tangle]

I did it already. And it didn't work for me

[feral forge]

You may need to set up a DNS, refer to subpoint 4.3 in #faq for further instructions.

[quasi tangle]

It didn't work for me

[feral forge]

You may need to contact your Internet service provider for further assistance in this regard.

[turbid leaf]

“Prizes drawn” counter on the left is stuck at 182 when I’ve spinned 206 times (as you can see that the lucky spin counter in the middle restarted). I’m suppose to get the reward for the 200th spin. What should I do?

[cyan citrus]

Please try to do a routine repair of the game and restart the game, @turbid leaf.

[cyan citrus]

May I ask if you got the TechnoCore-M416 during the spin or when your luck reached 200?

[turbid leaf]

When my luck reached 200

[cyan citrus]

@turbid leaf

[turbid leaf]

Okay I’ll try it now. Thank you!

@cyan citrus still the same 😞

[cyan citrus]

Please contact customer support in-game for further assistance, @turbid leaf.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[steel pawn]

what about respect glich in emulator when did pubg fix it

[cyan citrus]

Please report the issue through #old, @steel pawn.

[turbid leaf]

I’ve contacted customer service. Thank you!

[cyan citrus]

My pleasure, @turbid leaf! Please do come back again, should you have any further concerns.

[lucid solstice]

I am my problem, I have a problem that every inhabitance is on me, I will come back and get out of it to get exactly

<@&481161015728406538>

[cyan citrus]

Can you please state your issue more properly?

Also, avoid mentioning the moderator role unless it's a server related matter that requires moderator attention at earliest, @lucid solstice.

[lucid solstice]

Ok, any solution is good

@cyan citrus

[quasi tangle]

The problem is with my account and not with the internet provider. I can log into a visitor's account as normal

[cyan citrus]

We don't recommend you to violate any terms of service to suspend your account at will. For compromised accounts, please contact customer support in-game and the customer support of the relevant social media account.

[feral forge]

Have you tried to perform a routine repair from the login menu of the game or reinstall it completely?

[lucid solstice]

@cyan citrus

[cyan citrus]

I'm afraid I don't understand your inquiry, @lucid solstice.

[quasi tangle]

Yes. Did not succeed

[broken verge]

My friend is getting 20 recall coins for tapping recall button
But in may account this thing is not available
Why?
1st ss is of my friend's account
2nd ss is of my account

[lucid solstice]

Hey Pasha I have to be in Bjji, which is attached to Falis and Jet get out of the details, if you open the new Akuni, the new screen, this solution

[cyan citrus]

What is your first language, @lucid solstice?

[cyan citrus]

What is your account level?

[broken verge]

67

@cyan citrus

[lucid solstice]

My first Arabic language @cyan citrus

[feral forge]

Feel free to report the issue to the in-game customer service and also through #old and make sure to follow the pinned instructions in that channel, @quasi tangle.

[broken verge]

@feral forge

[cyan citrus]

Please join PUBG MOBILE MENA server for assistance in your first language. Refer to #735483472432594994 sub point 3.1 for further information.

[cyan citrus]

The option may not be available for your account. Feel free to contact customer service in-game.

[broken verge]

We live in same country

Me and my friend

[cyan citrus]

Try to do a routine repair of the game, @broken verge.

[broken verge]

Tried

All in vain

[cyan citrus]

Please contact customer service in-game for further assistance.

[broken verge]

You guys cannot help me here 😫

[vapid sail]

@cyan citrus I helped him and his issue is resolved

[broken verge]

Ingame service is just a time pass with bot replies

[cyan citrus]

I don't have any other solution for your issue. Someone else may help you in this regard, otherwise you will need to contact customer service.

[quasi tangle]

The bot only responds to me

[broken verge]

@celest shadow can you provide any solution

[lime juniper]

Old (top), new (bottom):

[proven marlin]

there's a bug in tdm gun game where you cannot run

fix this

it's giving advantages to enemies

[storm cape]

One message removed from a suspended account.

[cyan citrus]

Please report bugs through #old in compliance with channel's pinned instructions.

[modest ibex]

has emulator support channel deleted?

[cyan citrus]

We cannot help you with matchmaking issues. It depends on players' activity in specific server and perspective.

[cyan citrus]

It has been archived. Please use #discord for such inquiries in the future.

[modest ibex]

oh ok

thanks

[cyan citrus]

My pleasure, @modest ibex!

[low meadow]

Kill effect rectangle not showing

Why?

[north lynx]

I need 90 pfs on Samsung galaxy s 21 plus😂😭😭😭....please

[cyan citrus]

You can provide your feedback in #old for future considerations, @north lynx.

[cyan citrus]

Please report the issue in #old .

[sage vault]

Name Account :該WARRIOR〆
ID :5175115351

The personal account has been banned and I don't know why I was playing on the conqueror ranking and one of my friends helped me and told me I will make a new account because there are some bots and after some matches with him I found out that he played with hacker so I didn't play with him Once again, I closed the game and went to sleep, so I woke up and discovered that my personal account was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sage vault.

[iron basin]

i was muted for 3 days from world chat for typing the word sniper,wth is this??

*multiple times

[cyan citrus]

You should avoid using inappropriate or abusive language both in voice and text chat to avoid such penalties in the future, @iron basin.

[iron basin]

how come sniper is abusive??

[cyan citrus]

Please contact customer service in-game for further assistance, @iron basin.

[vivid comet]

Can we get banned for using vpn?

[cyan citrus]

It can happen, @vivid comet. That's why VPN usage is not recommended.

[vivid comet]

For what reasons we can get banned If we use Vpn?

??

[sudden yacht]

Account Name : v2w'Strange
ID :5577049035

I'm from Nepal, I changed my account server to Egypt, its been more than 4 months I'm not able to change my server back to Nepal. Whenever I try changing my server I get a message popup as "parameter error 1" . I face high ping issue while playing classic matches . Please help me fix my account server problem.

[feral forge]

The usage of VPN is not recommended as we lack additional publicity information on the matter, @vivid comet.

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard.

[spiral geyser]

#questions I'm changing my region but verification code are not receiving me plz help me

[storm flume]

Please contact the customer service for further assistance, @spiral geyser.

[spiral geyser]

I'm also contact customer service but I m not satisfied no proper reply me

Please help me #questions @deft lintel

[cyan citrus]

We cannot help you with such account related issues through the community, @spiral geyser.

[winged pewter]

When start beta 1.7 event?

@feral forge when start beta 1.7 event?

[night cloak]

I need some help about my game...can someone help me?

[pallid briar]

Hey! How can we help you?

[brittle moat]

getting respect issue

[pallid briar]

No information regarding this. Keep an eye out in-game and in #news.

[pallid briar]

On emulator?

[night cloak]

My game is showing some problem...

No phone

[pallid briar]

Could you please elaborate?

[static snow]

I need help. Can you help me please?