questions

[timid cape]

Is there any way to change the region before the cooldown..

[feral forge]

No, waiting for the cooldown to end is your only option.

[timid cape]

😭

[devout olive]

same issue i to go from two social media accounts

[night cloak]

Any mood here

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[carmine quail]

Sir, Where to submit the code? No place to submit
Please help me

[sick shale]

@carmine quail Here:

[night cloak]

@cyan citrus

[carmine quail]

@sick shale don't show this option

[night cloak]

See this is the pop up which I was telling few hours ago

[sick shale]

Account isn't eligible for the returner event then.

[night cloak]

@cyan citrus

[cyan citrus]

Please contact customer support in-game for further assistance.

[night cloak]

But I am able to login via code only problem is I can't login via password

[cyan citrus]

You may need to contact customer service for that, @night cloak.

[night cloak]

Ok bruhh

[carmine quail]

@sick shale sir see this photo.

[subtle pewter]

Anyone know how to fix an issue with the in-game mic. I can everyone in my team or in all chat but as soon as I turn my mic on, the game sound decreases a lot and i'm unable to hear anyone or be heard by anyone. Every time I turn it on, I lose all sound and no one can hear me and I can't hear others. Sound cuts off every 5 seconds as well. I've tried re-installing, double checked all audio settings (in-game and within device settings) and done a repair through the login screen.

[sick shale]

You cannot use the code for yourself, it's for your inactive friends who haven't logged in for more than 28 days.

[carmine quail]

@sick shale sir This screenshot belongs to my friend

[night cloak]

Hi,my top is not displayed in rating

How I can fix it?

[carmine quail]

He is entering the game after a continuous month

[cyan citrus]

It is possible that you're under observation period, @night cloak. Once confirmed that you're not cheating, you will not be ranked again. You may contact customer support in-game for further assistance.

[cyan citrus]

What is current level of your friend?

[carmine quail]

20

@cyan citrus 20

[cyan citrus]

Should be eligible then, @carmine quail. Please ask your friend to reinstall the game.

[carmine quail]

Okk

[night cloak]

I already have such a problem for the 3rd season, they did not help in support

[carmine quail]

Thanks

[cyan citrus]

We cannot help you with such account related issues through the community.

[cyan citrus]

My pleasure!

[night cloak]

Okay,thanks

[cyan citrus]

My pleasure!

[nova flax]

i cant use voice chat because apparently im under 16, however im not

any way to fix this????

[fathom stream]

Hi pubg glabal

I want change my country region in pubg

[pallid briar]

You can change your region from the basic settings in-game, click on "accounts" from the bottom of your screen.

[bright crag]

U Need to wear headphones

[subtle pewter]

I am wearing headphones

[bright crag]

Hmm

Do a routine repair

[subtle pewter]

Already done that, no improvement

[bright crag]

Hmm

[fathom stream]

No here is issue reminder 120 days... I change my mistake

[fast shore]

Please change my region

[pallid briar]

Please wait for the cooldown to end before changing your region again.

[pallid briar]

You can change your region from the basic settings in-game, click on "accounts" from the bottom of your screen.

[sudden owl]

Is there any official site to download Tencent emulator??

[pallid briar]

Please contact the customer service in-game for further assistance, @fast shore. Also please do not share any personal information here.

[pallid briar]

You can download the only recommended emulator, which is Gameloop, from their official website:
• https://www.gameloop.com/

[sudden owl]

Okay thanks

[pallid briar]

You're welcome.

[pallid briar]

This might happen due to the restrictions you have when you have the "Gameplay management" system turned on. You can toggle it from the in-game settings.

[fathom stream]

Any body answer me

I want change my country region in pubg id 5247962435

Issue 121 days reaming i change by mistake

I wany migrate data in bgmi

[pallid briar]

Please wait for the cooldown to end before changing your region again.

[fathom stream]

Sry... I want migrate data to BGMI

[pallid briar]

Unfortunately, there is no other way but to wait for the cooldown to end. Please be more careful in the future and read the notices before making any changes to your account, @fathom stream.

[fathom stream]

Pz help

[pallid briar]

No begging please, @fierce orbit.

[fathom stream]

Help me

[pallid briar]

Unfortunately, we are unable to help. Please avoid repeating the same inquiry.

[fathom stream]

My acc is to old

[bronze vapor]

there is no way to change country untill the cooldown over

[full compass]

What's the difference between Google play version of pubgm and the Galaxy store version?

[bright crag]

Why is my game so laggy when I get k:locked?

[viral nymph]

How can i verify my game id from midasbuy?

[bright crag]

Just copy paste it

[nova flax]

where is gameplay management

[granite aurora]

Help me please

[mental flume]

Help me 🆘

Why I can't update PUBG mobile

[narrow sparrow]

When bonus challenge will available?

[mental flume]

I have installed it 4 times

I have used VPN

But why I can't update PUBG mobile

[granite aurora]

bug

[slender obsidian]

my pubg account got banned now how can it get unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slender obsidian.

[median jackal]

@mental flume, check playstore. 1.6 update is already available for everyone.

[median jackal]

Please state your issue.

[granite aurora]

@median jackal

Bug

[median jackal]

Can you provide a screenshot of your ban notice.

[nova flax]

where is gameplay management??????

[pallid briar]

It should be located in your game Settings > Other > Gameplay Management > "Age 18 or above" option.

[nova flax]

i dont see an “other”

[pallid briar]

Please report the issue in #old following the instructions that are pinned to that channel.

[pallid briar]

Where are you currently residing?

[nova flax]

england

does pubgm just hate england or something lol

[pallid briar]

No information regarding this.

[nova flax]

this is an iphone 8 btw

[pallid briar]

Can you not enable the voice chat system or does it not work for you?

[nova flax]

i cant enable it

[gloomy zealot]

The game still there on mobile and emulator

[pallid briar]

Can you provide a screenshot or example of what it says when trying to enable?

Where are you currently residing, @gloomy zealot?

[gloomy zealot]

@pallid briar the game not start it's stay there on mobile and emulator

[pallid briar]

There might be some restrictions for your country which is not letting you able to use the voice chat system. Please contact the customer service in-game for further assistance in this regard.

[abstract walrus]

Hello, tell me how to restore your account in Mobile pub

[pallid briar]

Can you please tell where are you residing or where you currently are?

[gloomy zealot]

Egypt

[gloomy zealot]

Egypt

[pallid briar]

Could you please elaborate?

[pallid briar]

Can you please try using a different internet connection or a DNS and see if that helps?

[night cloak]

my RP is still on 20 and even if i finished my missions its not going up
i need help ok

I finished 500 Mission point and it still 20

can u help me?

[abstract walrus]

@pallid briar Hacked, account and I can't log in to it for about 3 months, they took all the bindings

[pallid briar]

You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game, @abstract walrus. Please try to recover at least one of the login methods before contacting the customer service. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance. Please remember that account security is your own responsibility and be more aware next time.

Please make sure you have completed all the weekly/daily missions and reached the weekly RP Match Time to reach the highest rank possible. You can also earn RP points from gaining respect and opening crates, @night cloak.

[night cloak]

i did it and its noott going upp

[pallid briar]

Could you please elaborate what you mean by it's not going up?

[night cloak]

wait i'll show you

[abstract walrus]

@pallid briar I was told you can restore it with the first donation, its number and the date of account creation

[pallid briar]

Please contact the customer service in-game for further assistance with account related issues, @abstract walrus.

[night cloak]

still 20

[limpid spruce]

This is my internet speed ( Fibre WiFi) , somehow I can’t get stable ping, the ping is 600ms most of the time and 20ms when there’s no enemy.

[pallid briar]

Where are you currently residing, @limpid spruce?

[pallid briar]

Sadly, I'm unable to understand the issue here. You can do the missions for the next week or do daily missions to rank up. You will need 93 more RP points to rank up to the next rank.

[nova flax]

i still cant use voice chat because “to protect our younger users we cannot offer you the chat function”

its still going on

[night cloak]

i did my missions and its not moving to 21 i finished 500 RP points and its still 20

[limpid spruce]

Pakistan

[pallid briar]

Can you please try using a different internet connection to see if that helps?

[pallid briar]

As advised, please contact the customer service in-game for further assistance.

[jovial spire]

I want to join esport team

[pallid briar]

You may check out the #clans channel and see if any esports clans/organizations/teams need any members. This channel is meant for community support for the game.

[nova flax]

didnt help at all

[pallid briar]

Can you try to repair your game and see if that helps, @nova flax?

[nova flax]

did it and it doesn’t work

is it a country related issue?

[pallid briar]

It looks like some restrictions in your country which is not letting you able to use the voice chat system. Sadly, I'm unable to assist you if that is the case.

[clear berry]

My friend was banned for no reason I can 100% gurantee he don’t use any haks, what can he do about it??

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @clear berry.

[night cloak]

see???

its still 7/100

[night cloak]

.

[pallid briar]

Please contact the customer service in-game for further assistance, @night cloak.

[night cloak]

they didn't help me ok

[clear berry]

Is there a PUBGm discord server for different languages? My friend would like to talk to them about his ban but he can’t speak English right lol

[celest shadow]

Since you have activated the RP Activity Pack, you will not earn RP Points. Instead, you will earn Mission Activity Points. Once you reach 1 000 Mission Activity Points, you will be able to collect 1 000 UC back as a rebate. For more information, I recommend this video: https://www.youtube.com/watch?v=mX-xvslBtV0.

[celest shadow]

You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[clear berry]

Alright so he was only banned for 10 mins and I can 100% gurantee he never ever cheated once, dude can barely play lol he just started 2 seasons ago

Is there any thing he gotta look out to avoid so he won’t get that again?

Or is he safe to play now and won’t get any bans or whatever? Because on my other account I was banned for 10 mins then got a longer ban but it was later removed

[pallid briar]

Could you please provide a screenshot of the ban notice, @clear berry?

[clear berry]

He’s Turkish so message was in their language

He said ban was for 10 mins

I got that like 1–2 years back too and then I got longer ban after 10 mins was over but it was later on removed and I could log in

[pallid briar]

Please tell him to refer subpoint 4.9 in #faq and see if that helps, @clear berry.

[clear berry]

Aite I got it bruh, same drill for iOS?

[pallid briar]

It should be about the same or similar. He can also join regional servers from subpoint 3.1 in #735483472432594994 for better understanding in his own language.

[clear berry]

Thanks bro I’ll tell him and yea he can’t speak English right, he tried here before but couldn’t get anyone to help

[sullen lion]

Unable to send rp respect. Limit not reached but respect not showing!!

Last tab shows it as spectator mode .. and all of a sudden changes to rp respect after starting new match!! Fix the bug or glitch!!

[pallid briar]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sullen lion. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

I want to change region

[pallid briar]

You can change your region from the basic settings in-game, click on the "Account" button from the basic settings.

[night cloak]

Not showing region option

[pallid briar]

Could you please provide a screenshot?

[night cloak]

Not showing region option

[topaz wave]

fix this

[pallid briar]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. This is why the option is not available for you.

[topaz wave]

fix this

[pulsar violet]

try to play in 720p i played several matches and did not show rp respect..

[pallid briar]

Please the issues in #old following the instructions that are pinned to that channel, @topaz wave. If you already have reported then please wait patiently for the developers to look into the issue.

[pallid briar]

What device are you using?

[pulsar violet]

intel xeon 3680 and rx580 8gb and 16gb ram

[pallid briar]

Are you using an emulator, @pulsar violet?

[pulsar violet]

ye sgameloop

[pallid briar]

Please try restarting your emulator and see if that helps. Also, please report the issue in #old in compliance with the channel's pinned instructions, @pulsar violet.

[pulsar violet]

ok

[wary idol]

can you find fatal contamination items like vines in sanhok flora menace or they are only available in erangle ?

[vague flame]

Why doesn’t it show me on region ranking I am plat 3 and it says I am gold 5 on region ranking it also says I have 0 wins even so clearly I have 8 :/

[tidal coral]

I had my account connected to my email ******@gmail.com, now when I try to log in, it starts creating a new account and writes that this name is already in use: SviPach. I have a friend where he can see my account, there is my ID: 518649748

Administration, more information in direct

[pallid briar]

The minimum requirement for the regional rankings is Diamond V. You may refer to the bottom left of the screenshot or click on ?.

[pallid briar]

Do you have any other login methods connected?

[night cloak]

guy

guys

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

my account banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[pallid briar]

What device are you using?

[tranquil karma]

emulator (laptop)

[pallid briar]

Please try restarting your emulator and see if that helps. Otherwise, please report the issue in #old in compliance with the channel's pinned instructions.

[tidal coral]

no

[pallid briar]

Please contact the customer service in-game for further assistance regarding account related issues, only they can help you with such issues, @tidal coral.

[rigid sphinx]

how to buy uc in india in pubgm...midas buy not working

@pallid briar

[simple epoch]

When this scam is going be fixed?

[night cloak]

You may play BGMI.

[night cloak]

Kindly report your feedback in #old.

[wary idol]

can you find fatal contamination items like vines in sanhok flora menace or they are only available in erangle ?

[fast night]

Why unranked i mean its not showing in %

[humble galleon]

Hello I found an issue with the Asia server. My ping is 90-100 ms but 50% of my games my ping is 180ms is not my internet issue because while my ping is 180ms and entering a game from another device ( mobile ) ping will be 90ms ( same internet ) ? Please help . Device : Gameloop ---- Country : Australia ---- Internet :WI-FI ID: 5157109705

[cyan skiff]

Why bonus challenge lock to me ?
I am from Egypt and all my friends play bonus challenge

[low lintel]

I need mail for support

[abstract jungle]

ban account

[night cloak]

Bqn

Ban

[feral forge]

[e-mail]

[feral forge]

Please refer to subpoint 3.14 in #faq for further information in this regard.

We are unable to answer you questions related to Bonus Challenge as we do not have information in this regard, @cyan skiff.

[feral forge]

If it was not done by you, then it must be someone else who has access to your game account via your social media has migrated your account data to another version. Please identify if any of your linked social media has been accessed or compromised by an unauthorized person.

This is not likely to happen for different devices, @humble galleon. It may be because the server of the lobby you are connected to is further than where you are currently located. Unfortunately, this not something that we can help you here. When you start a match, the system will match you will others players and start a match as soon as possible, and that may connect you to a lobby that is located further from your location.

[jagged kelp]

Dear Battlegrounds mobile India officials, my account was accidentally transferred from the global version to india pubg, I did it myself and I regret it very much, I ask you to solve this problem, please transfer my account back to the global version.we love you so much please get back to me soon thank you

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @jagged kelp.

[cyan skiff]

Who can help me ?

[fast night]

Abnormalities mean?

[feral forge]

You should inquire about this matter in the relevant Discord server of that version instead.

[viscid nebula]

My account unauthorized person logged in

[feral forge]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[unreal hull]

Hello, so I've purchased the seasonal 3 months subscription of RP prime and prime plus through the subscription festival event at the start of C1S1. And now at the start of C1S2 this event is back, so if I am to purchase that 3 months subscription again, will it gonna add up onto my previous subscription, which currently is ongoing and has a expiry date of 10-10-2021..??

[feral forge]

Since your account data has been migrated to another version, most likely BGMI, you will have to download the relevant version and contact the in-game customer service of that version for further assistance in this regard.

[fast night]

I am on mob F

[feral forge]

My apologise. You might be unranked due to a suspicious activity was detected on your account, you will be ranked again when the investigation period is over.

[feral forge]

Since this is a regional event, I do not know and I am unable to answer you questions related to it. Could you please provide us screenshots when you click on ? on the said event interface?

[fast night]

How can i see this notice and period

[feral forge]

There is no notices or estimated period of time.

[feral forge]

Is there anywhere you can check about the rules?

[jagged kelp]

Dear Battlegrounds mobile India officials, my account was accidentally transferred from the global version to india pubg, I did it myself and I regret it very much, I ask you to solve this problem, please transfer my account back to the global version.we love you so much please get back to me soon thank you

[feral forge]

Please know that once your account data has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. The notice upon account data transferring stated that, once the migration is complete, personal data that is part of the Prior App's Data will be deleted and no longer retrievable.

[fast night]

May be i am not in 10000
Thats why unraked
Should think good lmao

[feral forge]

That could be the reason too, as I am unable to check other servers ranking.

[unreal hull]

I thinks this is all what it is, there is no question mark or any related sign which will redirect me to the rules. And I'm pretty sure it is not a region specified event. It is available in all the regions I guess.

[jagged kelp]

So, will the BGMI europe server come, nadia?

[feral forge]

BGMI is meant only for one region, so it only has one server.

[jagged kelp]

Well, do you think kos big krafton will fix this or you will lose a lot of players?

[harsh pivot]

why cant i buy from clan shop?

[feral forge]

This is not an issue, there is no need of getting fixed. It is written very clearly upon the notice of data transferring, and as mentioned earlier, once you have decided to transfer your account data, it is irreversible, as this is a one way transfer.

Could you please provide us a screenshot and elaborate your issue, @harsh pivot?

[feral forge]

feel free to report the issue in #old, @harsh pivot.

[jagged kelp]

well, the same thing happened in vietnam in the past, why did you get the accounts then, don't you think it's unfair? so you know money

[unreal hull]

@feral forge would you please go to the RP prime interference and click on the question mark next to RP prime, and explain the last paragraph written in there ????

[feral forge]

I am unfortunately unable to answer or explain to you in this regard, as RP Prime subscription is unavailable for my region.

[jagged kelp]

Do you know how many thousands of people are victims like me, do not do it because of this incident, do not let our efforts go in vain, search social media many of your players made this mistake and there are people who deleted the victim game and most of them are my friends

[unreal hull]

Okay, so I took a screen shot, read the last paragraph. Can you explain me now? Would it mean that if I buy the subscription again while my previous subscription is still ongoing, the new subscription will gonna be add up onto my previous subscription..?

[jagged kelp]

See my account in the picture, I can't even log in to this account now I have ms and I'm crying I ask you to fix it pubg mobile

[feral forge]

I suppose, but I am not certain about it.

[unreal hull]

Okay, where can I get a proper answer then ??

[feral forge]

You should read the notices very carefully before confirming to the changes to your account, because these decision are irreversible.

[feral forge]

The Vietnamese version is only meant for players who are currently residing in Vietnam, and if you do not reside in the said region, we do not recommend downloading and transferring your account to a different version which it is not meant for your region, however, once you have logged into the Vietnamese version, you can no longer play or transfer your account data back to the global version. This is a restriction from the Vietnamese government, neither the in-game customer service nor the developers can do anything about it.

[feral forge]

You may try contacting the in-game customer service for further assistance in this regard.

[jagged kelp]

I am residing in Turkey And how can such a thing be so simple?

Thank you

[night cloak]

Can anyone give me code to good 4 finger load out for 1.6 update

[feral forge]

You said that you have transferred your account data to another version by yourself, you should have read the notices very carefully, and now your only option is to continue playing in the said version, @jagged kelp.

[feral forge]

You may try asking other players in #pubg-mobile.

[night cloak]

I tried

[lapis phoenix]

How many fingers you play i play 5

[night cloak]

Getting to learn 4

[muted drum]

I have 10 wins and only 2 are written, and I'm not ranked how

[worn pier]

any ideas why we can longer turn off red zones in rooms

[night cloak]

This could be because you had wins before reaching the region Ranking requirements (diamond 5). It’ll count your wins from diamond 5 and upwards.

[night cloak]

I haven’t seen an announcement anywhere regarding the change of rooms. Have you tried restarting your game etc? If so you may submit your feedback regarding the change in #old.

Use of 90fps config file is right??

[night cloak]

Incorrect. Modifying game files is illegal and can result in a permanent suspension.

Then why u cant give 90fps for other supporting devices???

What y’all think of this control

[night cloak]

I think this, @night cloak.

Hm?

Move to #pubg-mobile.

Ok ok

[night cloak]

PUBG MOBILE is optimised to run every device to its best capability. If your device is a new released device the game may not be optimised yet. If your device has been around for awhile and still does not support 90 FPS this means your device cannot support 90 FPS.

Dear its POCO F3 its has Snapdragon 870 and and 120 Hz refresh rate how does it not supported

?

??

???

????

[thick geyser]

hmm i got Facebook login issues

[fast night]

Dosesnr depend on specs have you listned of collaboration

[night cloak]

Collaboration as hole if they cant give to all then shut you game down

Collaboration my foot

Realme x7 max with almost same specs got it

And Mt 1200 in that is slightly worse in x7max too

[knotty urchin]

Where is the chat for people that tryna find people to play ??

[feral forge]

Please use #discord, @night cloak.

[feral forge]

It is renamed into #activities.

[knotty urchin]

Ok

[feral forge]

In this case, the game needs to be optimized for your device first. Feel free to leave a feedback in #old, @night cloak.

[night cloak]

@feral forge why can't pubg enable 90fps for all devices with 90hz or more

[blazing ocean]

Hi

Can you help me please

I have a problem

[wild cape]

I’m having a purchase error

Anyone knows how to fix this?

[feral forge]

For purchase related issues, please contact the in-game customer service for further assistance in this regard.

You may purchase through Midasbuy (https://www.pubgmobile.com/pay) as for now, @wild cape.

[feral forge]

Hello, how can we help you?

[minor nest]

What happens to current tier when switch server?

[feral forge]

Feel free to share your feedback to the game in #old.

[supple finch]

hello, who is anna

how do i redeem these rewards

[feral forge]

You may find Anna from event, @supple finch:

[feral forge]

Your match result will be counted towards to the server you switched to.

[minor nest]

@feral forge sorry I meant change server

@feral forge what happens to my tier?

[cyan citrus]

Your rank will start as your current rank in the new server, @minor nest.

[minor nest]

@cyan citrus are you sure about this? Like now I'm in diamond in Asia sever if I change to Middle East server I will still be in diamond not bronze?

[cyan citrus]

No, @minor nest. If you switch to Middle East, your rank will start as your current rank in Middle East.

[minor nest]

@cyan citrus I don't understand

[humble galleon]

@feral forgewhy this not happen with mobiles ?

[cyan citrus]

You will start from bronze if your rank is currently bronze in Middle East.

[minor nest]

@cyan citrus have never played the server before

[cyan citrus]

Not something we can help with, @minor nest.

[minor nest]

@cyan citrus that all I want to know thanks

[cyan citrus]

My pleasure, @minor nest!

[simple vapor]

Hi

Bro @ocean walrus

[feral forge]

You may also try with a different internet connection, @humble galleon.

[karmic gulch]

My pubg is not being updated. I can't provide updates from the Google Play Store, i am for Bangladesh, help me🙏

[simple vapor]

Any one can speak Arabic?

[feral forge]

You may consider downloading the Android APK version via PUBG MOBILE’s official website as for now, @karmic gulch.

[simple vapor]

I want some help

You can help me? @feral forge

[karmic gulch]

I'm trying a lot but still not happening

[feral forge]

We only provide English support here. You may join PUBG MOBILE MENA community server to get assisted in your preferred language, refer to subpoint 3.1 in #735483472432594994 for regional community links.

[feral forge]

What do you mean by that?

[karmic gulch]

I Don't no 😭

[karmic gulch]

Try using VPN then it doesn't work😭

[simple vapor]

I want to report a player who's against the rules and i have a video of proof.
@feral forge

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @simple vapor. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

You may consider joining the Bangladesh community server for further assistance, refer to subpoint 3.1 in #735483472432594994 for regional community links, @karmic gulch.

[karmic gulch]

Ok i will try 😔😔

[karmic gulch]

Thank you 👍

[night cloak]

Howard can get the resaon Why account be banned

??

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @night cloak.

[night cloak]

But my account I didn't use any hack on account the I can connect Pubg to help on this

???

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[north dagger]

Why pubgm beta server full?

Is bitcoin can be use for payment for uc?

[fallow jolt]

my account got hacked

please help me get it back

[feral forge]

Do you still have access to your PUBG MOBILE account, @fallow jolt?

[hardy gorge]

My account unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hardy gorge.

[polar dagger]

Which will activate first rating protection card,challenge points or point protection in flora menace (all activated)

[wide ledge]

Hello, I have a good Internet connection, but the ping is large, 180 and higher, help.

[abstract arch]

helo, i always get disconnected from server. i have good wifi it just disconnect automatically. n it often happens, can pubg fix that pls

[brave crypt]

hello my account is hacked and linked with google please i wanna unlink the account because the hacker keeps trying to login!

[feral forge]

The Tier Protection card will be used, till all have been used up, and then I suppose Point protection in Flora Menace > Challenge Points.

[brave crypt]

i can't wait for 7 days pleas help me

[feral forge]

Your internet is good but it does not mean that it can connect to PUBG MOBILE’s server. Your may try with a different internet connection or contact your Internet service provider for further assistance in this regard.

[abstract arch]

not only happen to me but other teammates too. we all disconnected at the same time

[feral forge]

When you start a match, it will connect you to the nearest server of the location that you are currently residing, but the server locations cannot cover everywhere, therefore, shorter distances from a server provide you with the lower ping and hence a better game-play, while further distance requires additional miles of optic cable for the data packets to traverse, thus higher ping. In this case, there is not much that you can do about it. Feel free to leave your feedback to the game in #old along with the channel’s pinned instructions.

[feral forge]

Where do you reside?

[abstract arch]

malaysia

[feral forge]

Please contact the in-game customer service for further assistance in this regard.

[abstract arch]

im playing asia server, it happens in both flora mode n normal erangle

it made me minus so many points n its annoying to get disconnected during fights

[feral forge]

It has something to do with your internet connection with the server.

[lean zephyr]

I need some help here

[boreal hawk]

Any one can help me, i dont know what happen with my account!

[cyan citrus]

Please refer to that notice in that screenshot, @boreal hawk. Once your account has been transferred to another version, you will not be able to use it again in the global version.

[cyan citrus]

Please state your issue.

[lean zephyr]

I accidentally change my region, now i can't transfer my account

[cyan citrus]

You will need to wait until the cool down has been reset to change your region again, @lean zephyr. There is no other way.

[abstract arch]

is there any way to fix it?

[brave crypt]

they didn't help

[lean zephyr]

But problem is last date is 28sep, after that I won't able to transfer my account

[cyan citrus]

We don't provide support for data transfer to another version, @lean zephyr.

[brave crypt]

the problem is i linked my account with twitter and the hacker linked my account with their google and now it says i have to wait for 7 days

[lean zephyr]

@cyan citrus hm okh

[brave crypt]

and they keep log in

please i need help

[cyan citrus]

Please contact customer support in-game to remove the unauthorized access from your account.

[wide ledge]

My friends are sitting next to me and they have a good ping. My phone is called Xiaomi mi 10t pro. The speed of the mobile Internet is 100 megabytes. A month ago, the ping was good. The nearest server is selected in the settings. At the moment, the ping in the game is from 180-600. It is impossible to play.

[brave crypt]

how can i use it

[cyan citrus]

You may refer to #faq sub point 5.4 for further instructions, @brave crypt.

[brave crypt]

where can contact them for unlinking?

i mean which thing do i choose?

[cyan citrus]

Through in-game customer service. You may refer to my above response again.

[round spear]

Why can't I open the event?

[boreal hawk]

Anyway can anyone pay back me all the bill i paid for this game

[boreal hawk]

So i live in the Us how can i play that version game, can you pay me back all the bill i paid for this game

[versed sleet]

Pubg Mobile conquer push but hacker kill me points??????

[cobalt lion]

Pubgm Emulator! not working new update till i restart gams ?!

[feral forge]

Are you referring to lost points compensation?

[feral forge]

Contact the Internet service provider for further assistance in this regard.

[feral forge]

Please know that this is a matter only the in-game customer service can assist you.

Feel free to leave your feedback to the game in #old, @wide ledge.

[cyan citrus]

If you do not have access to that version, you can create a new account in global version. Feel free to contact customer service in-game for further assistance.

[feral forge]

Could you please try to perform a routine repair from the login menu of the game? This may be a regional event but I am not certain about it, you are also free to leave your feedback to the game in #old.

[feral forge]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

Could you please share the attachment in an image/video instead of a file, @simple epoch?

[night cloak]

I am not seeing ban pic

[cyan citrus]

Are you referring to ''Marshal Avatar'', @night cloak?

[round spear]

I thought it's a regional event as well but every time I open the game it'll show it in the lobby that's why I'm kinda confused, I'll do the routine repair.

And now it's this one 😂

[feral forge]

I suppose this is also a regional event.

but every time I open the game it'll show it in the lobby
It be like that sometimes, feel free to leave your feedback to the game in #old, @round spear.

[round spear]

Alright thanks

[bronze canopy]

Hi I want to I m in pubg 1.5 when is the last date to play in 1.5

[night cloak]

I can't login

I can see my I'd

But I can't login

[cyan citrus]

What is the issue you are facing while logging into your account, @night cloak? Can you please share a screenshot?

[bronze canopy]

Hi I want to know i m in pubg 1.5 when is the last date to play in 1.5 version @cyan citrus

[cyan citrus]

I don't have information in this regard, @bronze canopy.

[bronze canopy]

So how I know

Knew that

Hi I want to know i m in pubg 1.5 when is the last date to play in 1.5 version @feral forge

[night cloak]

If u open this crate do you get all of them or is it random?

[sick shale]

Random.

[night cloak]

And when u open one does the uc amount gets higher?

[sick shale]

No

[night cloak]

For example the first amount is 60 uc when u open more does the uc amount get higher?

Or Does it just stay 60 uc

[sick shale]

You can just buy only one crate, @night cloak.

[night cloak]

oh

[sick shale]

You will be able to purchase this crate which contains guaranteed items after the random one.

[night cloak]

mmm

Alr

I got the pants smh

!rank

[storm flume]

The !rank command is disabled in this channel, @night cloak. Please execute the command in #481204134859505684 instead.

[lament ocean]

Hey I am an android app developer

Can I talk to someone official from pubg mobile

I will take only 2 minutes

This is support channel

This is very serious issue about android 11 SAF policy

[night cloak]

Yes, you may. Please contact in-game support via your basic settings too contact an offical member of staff.

[quiet kite]

How many days does customer support take to reply back? It's been 2 days since I reported of not getting uc after purchase.. I still didn't get reply

[lament ocean]

Ok thanks

[night cloak]

Unfortunately there’s no given ETA. Please wait patiently and they’ll respond in the near future.

[quiet kite]

No known timeframe? It means if they don't reply my money went to waste😔

[night cloak]

They’ll reply sooner or later.

@sick shale it’s permanent right?

The Alan walker pants

[cyan citrus]

Yes, @night cloak.

[vague raft]

I can't transfer account to bgmi why?

[cyan citrus]

We only provide support for PUBG MOBILE global version, @vague raft.

We don't give UC for free to anyone. You may refer to #events or #giveaways.

[night cloak]

Is the player banned for modifying the Active.sav file?

[wide trout]

@night cloak last 2 years south asia region don't get pubg mobile bonus challenge..but other region have it..when it came on south asia region

[cyan citrus]

Yes. Any modification of game files is a violation of terms of service and will result in an account suspension.

[cyan citrus]

No information in this regard.

[night cloak]

hmm.. why on youtube many players use gfx tools or config to get 60 fps but not banned?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[stable aurora]

why does the kill effect of the TechnoCore M416 look so bad in normal graphics whereas in HD it looks completely different

[pallid briar]

The better graphics settings you use, the better graphical/visual effects it should have. If you feel dissatisfied with it, feel free to share your feedback in #old.

[stoic wyvern]

Hello im an ios user and i heard that pubg mobile is not compatible with ios 15 update so should i get the update or stay with my 14,8

[magic solstice]

When I update pubg mobile today it's show's this

[pallid briar]

Where are you updating from?

[magic solstice]

When I open game it's show update 360mb

[stable aurora]

the problem is it does not look better, it looks completely different
im going to spin for it tomorrow and it wanted my uc to be worth

[manic totem]

how do i save highlights recorded from the new highlights things to my phone?

[pallid briar]

As long as it is from an official source like Google play or the official website, there shouldn't be any issue.

[stable aurora]

all the other level7 gun skills have really unique kill effects except this one which im going to spin 🥲

[magic solstice]

Should I delete and download again game?

[pallid briar]

Feel free to provide your valuable feedback and thoughts in #old, @stable aurora.

[humble galleon]

@feral forge This is not an internet issue I want to speak to developers to fix this issue .

[pallid briar]

Sadly, I believe there is no option to do such yet, @manic totem.

[pallid briar]

You can try doing that too. Please make sure you are downloading from an official source.

[feral forge]

Any feedback to the game, you can leave it in the #old channel, the community team will go through all the messages and forward players concern to the developers.

[magic solstice]

I just update from here and it's show's again

[tender flower]

Just update it

Click and see what happens

[magic solstice]

When I update last time this show

[tender flower]

Click OK ug

Ig

[tender flower]

Where did you install pubg from

[magic solstice]

Play store

[tender flower]

Really if you install pubg from playstore it won't show that you installed you app from unknown source

Click OK

[pallid briar]

Please do not use any other language other than English, @magic solstice. Where are you currently residing?

[magic solstice]

India

[pallid briar]

Please refer to subpoint 4.10 in #faq, @magic solstice.

[tender flower]

Don't you guys have bgmi support

[magic solstice]

Yes

[tender flower]

Try to contact them

[paper void]

Is there a solution for those getting "rp respect" after a few matches. I have a royal pas.

Pass

[pallid briar]

Could you please elaborate your issue?

[paper void]

After a couple of matches I get a match that has Squares and numbers that say "respect" where the other players names would be underneath it says "rp respect"

I can not play when this happens its like a screen lock

[pallid briar]

What device are you using?

[paper void]

A pc with Gameloop.

I have seen its happening to other players.

[pallid briar]

Try restarting your emulator and see if that works as a temporary solution. Please report the issue in #old in compliance with the channel's pinned instructions.

[lucid vigil]

May I know why I didn't get my duo wins title?I'm supposed to get top 70 title but it says rank 0 and shows silver but I'm in diamond

[paper void]

I have restarted its the only way to play normal

[cyan citrus]

You will need to reach diamond 5 to get ranked in your region.

[lucid vigil]

Okay thanks 😁I'm need 30 points to diamond@cyan citrus

[hushed girder]

Beta Version is full What to do ??

[cyan citrus]

Once you reach diamond wife, the wins will start counting. Only wins that you get above diamond 5 will be counted in the ranking, @lucid vigil.

[lucid vigil]

Wait what @cyan citrus I have done 11 wins till now

[cyan citrus]

You can update to the latest version that has been released already for the global version.

[lucid vigil]

It's all a waste now?

[hushed girder]

@cyan citrus Beta Version Has More things to be explored

[cyan citrus]

You may need to wait for the next beta version to be released.

[hushed girder]

@cyan citrus 1.6 Beta Version Hasn't been Discontinued . Don't please Misguide

[cyan citrus]

Only the wins that you gain in diamond 5 and above will be counted. There were some changes made to regional rankings because of the players exploiting a bug.

[cyan citrus]

I didn't say it has been discontinued.

[lucid vigil]

Oh my god!!!thanks for the notice

[cyan citrus]

My pleasure, @lucid vigil! Please do come back again, should you any further questions.

[lucid vigil]

👍🏻

[rugged yarrow]

I have a problem I hope some one help me please.

[feral forge]

Hello, how can we help you?

[rugged yarrow]

When I try to purchase uc from the game I get this massage

But from website I can add uc by id I hope some one to help me

[feral forge]

For purchase related issues, please contact the in-game customer service for further assistance in this regard, @rugged yarrow.

[stoic wyvern]

.

[night cloak]

@feral forge how to fix parameter error.-1?

[warm hare]

how to fix this glitch?

[pallid briar]

Are you using an emulator?

[warm hare]

yes, gameloop

[pallid briar]

Try restarting your emulator and see if that works as a temporary solution. Please report the issue in #old in compliance with the channel's pinned instructions.

Please contact the customer service in-game for further assistance, @night cloak.

[night cloak]

What should I do?

I can't see my xsuit any more

[pallid briar]

It should be a visual bug. Could you please try repairing your game?

[fleet niche]

Quit ranking NA is infested with Asian hackers...

Zero recoil

Dying from 2 bullets

[night cloak]

I've already done it,but still not working

Also I reinstalled the game again...

Still not working

When is the battle pass gonna be 600 uc and not 360

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fleet niche. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[rugged yarrow]

I contact with the customer service and still Same problem and I want to purchase uc in the game

[sick shale]

Current Royal Pass system is permanent.

[night cloak]

So it’s gonna be 360 uc every rp?

[feral forge]

Please know that we are unable to assist players with account related issues here on Discord, @rugged yarrow.

[deft creek]

I want to speak to a customer service representative

[sick shale]

Every month, 360 UC for the Elite Pass.

[sick shale]

Please refer to subpoint 5.4 in #faq for further instructions on how to contact the customer service.

[night cloak]

Alr

[deft creek]

@sick shale thank you.

[pallid briar]

Feel free to report the issue in #old following the instructions that are pinned to that channel.

[covert star]

help i have problem

my account is ban for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @covert star.

[strange herald]

What is the Problem here? I am completing my achievements for unique destiny title.. But it's not working... I have tried almost 10 or 15 times to complete that achievement.. But it's not counting.. I killed 4/5 robots per match but it's not counting that.. Why? I have tried that in 2 others device.. But result same.. Please help me

[simple epoch]

How to do that? I am sending video but it makes file

[viscid nebula]

I don't have any apps to download to edit, is there a link for that?

[simple quartz]

My facebook id is disable please add my email address ( [e-mail] ) in my pubg account id ( 51258541610 )

[night cloak]

I want to cancel the third (internal) connection because of the theft of the phone

[mellow osprey]

Anyone has this problem when u keep disconnecting over and over?

Even tho my data and wifi is on

[pallid briar]

Please refer to subpoint 4.8 in #faq and see if that helps.

[pallid briar]

Please contact the customer service in-game for further assistance, @night cloak.

[pallid briar]

You will need to do that from the in-game account settings. Please refer to subpoint 2.2 in #faq for further assistance.

[tacit otter]

I am having trouble to team up with my friend in newest version.....he updated (even reinstalled) the game but it says the player don't have the newest version after inviting him

[night cloak]

I called and nothing helped.. Please refer me to the support department

[pallid briar]

Only the customer service in-game can help you with account related issues such as this, we are not affiliated with the customer service in-game and are unable to assist you in this regard. Please contact them again and wait patiently.

[pallid briar]

Can he please check his current game version from the app settings of his phone?

[night cloak]

When they ask for my email and I send it, the conversation ends immediately..so my friend advised me to communicate via Discord with you and I have all the information related to the account that I want to unlink the third..Please brother help me

[mellow osprey]

Why its still 1.5 verson, i just redownloaded it from play store

[pallid briar]

Can you please provide a screenshot of their last response? Make sure you are hiding all the personal information while sending the screenshot here.

[tacit otter]

Its 1.5.0

[pallid briar]

Where are you currently residing, @mellow osprey?

[night cloak]

It is not available to me, but its content was that we could not process your request or perhaps we did not understand well what your request was

@pallid briar

[mellow osprey]

Lithuania, eu

[pallid briar]

The latest version is 1.6 currently. Please tell him to update his game or reinstall the game completely.

[night cloak]

@pallid briar bruh which mode can help me level up account fast

[mellow osprey]

Its not working, i just did the same thing

[pallid briar]

Any gamemode should give you XP. Try surviving for longer periods of time and get as many kills as you can.

[short otter]

there is a bug in the lobby in PUBG . we can only see respect buttons in there. we even can't control our character . we can't go to the settings also .please help i have uninstall the game and downloaded it again. but the bug is still there .we have to restart the game over and over again. i 'm in Asia server ,could you help ?

[pallid briar]

Could you please try reinstalling or updating from the official website?

[night cloak]

But which h takes less time?

[pallid briar]

Ahoy! how can we help you?

[night cloak]

Arcade

[night cloak]

You haven't responded yet

[pallid briar]

Yes, for me personally arcade is a good balance. But Isuggest you try all the gamemodes and decided for yourself.

[night cloak]

Ok

[pallid briar]

Please try contacting them again and state your issue in a better way. Otherwise a screenshot of their last message would be helpful.

Can you please try repairing your game and see if that helps?

[feral forge]

Since we only provide community support for PUBG MOBILE here, you may browse it on the internet and inquire about this matter in the relevant Discord server of that version instead.

[pallid briar]

Click on the repair button at top-right of the login screen and select routine repair option. Please note that this will redownload the recent updates again and I recommend you save/upload your sensitivity and layout to the cloud if you haven't already.

[feral forge]

In this case, you will have to contact the Facebook support for further assistance in this regard as only they are able to recover your Facebook.

[blissful dagger]

Umm I want to remove the linked number how may I?

[feral forge]

Unlinking e-mail/phone number is not a feature yet, you cannot unlink it manually.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[blissful dagger]

Umm thats why I am here I wanted to contact the officials to remove it

[feral forge]

You may try contacting the in-game customer service for further assistance in this regard. Please know that we are unable to assist players with account related issues here on Discord.

[blissful dagger]

Umm how about I link another acc with the same numb...

[feral forge]

That is not possible, @blissful dagger and @night cloak.

[storm flume]

Please avoid going off-topic, . You may have unrelated conversations in #chat.

[viscid nebula]

Do you have a link to the Discord server?

[feral forge]

Feel free to browse it on the internet.

[night cloak]

Unfortunately we cannot provide assistance if they conversation is not in English.

[ruby marsh]

Hello why i dont have the pack to buy for 1600 uc? And my friends Has?

I can buy it only once for 60uc

[sick shale]

There are 2 crates: the one that costs 60 UC can be purchased only once and it has random items, other one has guaranteed items and the final price is depending on the items you already own.

[short otter]

Please fix this problem

[ruby marsh]

Yes i know. But i dont have the guarandteed create

[sick shale]

You have to purchase the first one and it will appear.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @short otter. You can also submit a report in #old in compliance with the channel's pinned instructions.

[short otter]

ok

[short otter]

are you see the report option on the top of right?? @storm flume

[pine merlin]

How to save hilight moment in device storege

Any body plz tell me😩

[night cloak]

My game lagging after update game problem or device? Device honor 9n

[pallid briar]

You could also report the issue in #old as suggested.

[pallid briar]

Please refer to subpoint 4.6 and 4.7 in #faq for further assistance.

[pallid briar]

Could you please provide an English screenshot or a translation?

[pulsar crypt]

Which devices support 90FPS?

[pallid briar]

Sadly, I believe there is no option to do so yet, @pine merlin.

[harsh sedge]

fix rp repect glitch 🙂

[short otter]

yes

[pallid briar]

We don't have a list of all the devices that support that FPS feature.

[night cloak]

Please use #old.

[pine merlin]

Ok😔

[slate jasper]

My account got hacked i need help pubg

[night cloak]

Do you still have access to your account?

[chilly root]

Hi guys, how can we use the recall invitation code? Like I send to my friend and now he is back, how can he use my recall code so I can get some points?

[proven plume]

Good evening everyone

I have a technical issue Can any supervisor help me?

[slate jasper]

No hacker unlink my login access

[proven plume]

Sorry for this

Any supervisor here????

[humble galleon]

@feral forge No one help me

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions.

[night cloak]

Kindly state your issue.

[slate jasper]

In game support i was trying from months did help yet

Not helpful

[feral forge]

This is not a matter that we can assist you either.

[night cloak]

Please refer to the screenshot below for the requirements to participate in the recall event that apply for all the members. You can recall your friends through social media or the Invitation code. When you recall your friends through a code, the offline friend that will open his account after being offline for 28 days, there will be section of Returning Rewards and the returned player can enter the code there that you have provided.

[lucid rampart]

Hi Guys the new hidden achievement called “Reap What You Sow” is that only can be completed on BGMI Version or can be also completed on Global Version also ?

[steep quail]

Which is bgmi discord server

Can u give link

[chilly root]

I am pretty sure I this account is been inactive for > 28 days because I have the "return" tab now

[feral forge]

Feel free to browse for it on the internet, @steep quail.

[feral forge]

It can be completed in the global version.

[jolly pumice]

how can i unban my acc?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jolly pumice.

[feral forge]

Please know that only the in-game customer service can assist players with account related issues. We volunteers here providing community support are unable to assist you in this regard.

[slate jasper]

Pubg is nor helpful in hacked account

So disappointed with this game now👍

[feral forge]

You will have to answer the FAQ bot’s question correctly in order for it to redirect you to a real support agent, @slate jasper. Please know that only they can help you with such matters.

[empty cairn]

Please help me...
My account is banned by mistake..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @empty cairn.

[slate jasper]

Nobody can help repair ur system of pubg

This ia how u can help us

[feral forge]

Could you please click on Events, and then tap on Recall and send us another screenshot?

Please know that it is players responsibility to secure their account and login methods after all, @slate jasper.

[slate jasper]

Hacker use Phising for hacking our account wht is that pubg security is so weak

I was trying from long time pubg didn't help a liitle bit from start i proof that account is mine then still

[feral forge]

Please remember that you should always be vigilant, do not click on any suspicious or scam links and websites, especially for those which ask for your login credentials. And if you have already contacted the in-game customer service and have accurately provided them all the information that they have requested for, they will proceed with your request, @slate jasper.

[slate jasper]

I give them every detail they ask still they can't do anything why

I give them every detail they ask still they can't do anything why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @low lintel.

[feral forge]

Could you please provide a screenshot of the last response you received from them?

[feral forge]

Feel free to leave your feedback to the game in #old if you believe it is a bug.

[stray kayak]

This person is cheating

[feral forge]

Teaming or cheating?

[stray kayak]

Teaming

[feral forge]

Teamers should be reported in-game with the built in report feature, @stray kayak.

[stray kayak]

I don't know how to do it..I hope the necessary action will be taken

[chilly root]

kay sure, thanks

[chilly root]

It is too late now for actions to be taken, I suppose. We dont even have their IDs

[feral forge]

Please report teamers through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search.

[night cloak]

If I report someone in cheer park for inappropriate behavior will he get a punishment?

[feral forge]

The user numeric ID is at the bottom right corner.

[feral forge]

It depends on their behavior.

[night cloak]

Ok

[chilly root]

I meant why punish just the one person, report the other 2 too. Yea if the user is spectating, then could find the user profile from your "recent" played and then report...maybe?

[viscid nebula]

How do I fix the Indiana version!!?

[pallid briar]

Please refer to subpoint 4.10 in #faq for further information.

[slate jasper]

Chk nadia no response

[high pasture]

Hi everyone any ideea is this website a scam fastleaguem3.com?
I have been asked to take part in a tourment but I do not want to loose my account 🙃

[sharp monolith]

@feral forge

@ocean walrus pubg india data transfer has been closed for 1 week there is no explanation on this issue do you have any information

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to answer you questions related to other versions, @sharp monolith.

[feral forge]

No idea, as it is not an official one.

[high pasture]

How do you check if is an official site ?

[feral forge]

When did you contact them?

It is not an official tournament conducted by PUBG MOBILE, @high pasture.

[viscid nebula]

To my work that you are referring to

I'd like to speak to someone in charge.

[feral forge]

What does it concern, @viscid nebula?

[viscid nebula]

It's ridiculous, my account is being transferred to the india version and I can't get it back

[viscid nebula]

??

[feral forge]

You have been answered earlier. Please refer to my previous responses.

[sharp monolith]

There is no support dicsord line available. I was directed to you. Can you get information for me?

[feral forge]

You may try inquiring about this matter in the relevant Discord server of the version instead.

[viscid nebula]

You can't be serious, really?

[feral forge]

We have repeatedly answered your question multiple times, @viscid nebula. Please know that this is your game account, and you are solely responsible for it. The notice upon data transferring have stated very clearly that, once the migration is completed, personal data that is part of the Prior App’s Data (global version) will be deleted and no longer retrievable. You should read the notices very carefully before confirming to these changes to your account, because once you have decided to confirm to it, this decision is irreversible as it is a one way transfer.

Your only option is to continue playing in the said version now. Please do not repeat your question as we are unable to assist you any further in this regard.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @topaz wigeon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[placid skiff]

how to get Version 4.1.36.90 update ?

[arctic finch]

Cheatibg

[sick spire]

Hi i want to change my region/country since the option to change it is not showing because i might changed it more than one time previously its been 5 months and still nothing.should i submit a ticket and email costumer service to allow me to change it one more time ?or what?

[pallid briar]

Could you please provide a screenshot of your basic settings in-game?

Hey! How can we help you?

Could you please elaborate your issue?

[night cloak]

@viscid nebula's account got hacked and transfered to the indian version of bgmi

is it possible to retrive accounts?

[opal pewter]

hello

any mod out there

[night cloak]

idk ask him

he dosent speak english properly

he was begging the support staff in the indian server

they told him to contact global support

🤷‍♂️

[sick shale]

Yes?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @arctic finch.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[pallid briar]

Your friend was already answered, @night cloak. You may refer to this response:
#questions message

[pallid briar]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. This is why the option is not available for you.

[night cloak]

i dont think the mod/admin understood the question tho

they said

but the thing is

he didnt transfer the account

someone hacked it, logged into the account and did it

[pallid briar]

Once you have migrated your account to another version, the process cannot be reversed and use it for the global English version of PUBG MOBILE. We are unable to assist you in this regard. If it was compromised and migrated to a different version, you need to contact the relevant customer service to retrieve the account, @night cloak. We are unable to assist you in this regard.

[sick spire]

I heard that if i reached costumer service they can get it back to my own region country only once.i have already submitted a ticket waiting them to respond cuz now i have more than 120 bonus challenge tickets that i cannot use 🤦🏻‍♂️ and every week i get new ones in the weekly report

[pallid briar]

Once your data is transferred into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account at will due to this government law. We are unable to help you in this regard.

[sick spire]

Laws can change so in the future updates is there any chance that this will be solved because i am sure i am not the only one out there facing this issue ?

[night cloak]

@sick spire i guess you could still play the game with a vpn 😳

[sick spire]

I can play the game it is fine the only thing i am frustrated about is bonus challenge there is lots of vpn s for Europe America still couldn't find one that has middle east or at least Iraq vpn ip's

[feral forge]

As long as the law exist, PUBG MOBILE is unable to transfer your account data to another country. Please know that we are volunteers here and we can only provide community support for PUBG MOBILE, we do not deal with issues related to the GDPR.

[sick spire]

I know, thanks

[cyan citrus]

Have you tried to do a routine repair of the game, @night cloak?

[night cloak]

Guys, Can anybody tell How to get my acc back bcz idk how to contact to twitter!

[night cloak]

<@&481161015728406538>

[weary lantern]

Hello. Please someone help me. Whenever i plsy pubg, i. Can only see and use 1 fire button

[celest shadow]

You can contact Twitter's customer service at https://help.twitter.com/ if you require assistance.

[night cloak]

Check your settings once I think you mistekly turn left fire button off

[night cloak]

Idk how to

[weary lantern]

How to check

[night cloak]

▪︎Go in settings
▪︎and scroll down
▪︎You will see left fire button
▪︎TURN IT ON

[celest shadow]

If your Twitter account is hacked, please refer to this: https://help.twitter.com/en/safety-and-security/twitter-account-hacked.

[night cloak]

why does the game look super bad with anti aliasing on?

the grass looks like

https://media.discordapp.net/attachments/888438099833679883/888438370160754749/BGMI_glitch.PNG

[weary lantern]

Thanks alot.i did it

[celest shadow]

Feel free to provide your feedback in #old.

[cyan citrus]

Can you mention your device?

[night cloak]

Emulator

[night cloak]

Wlc!

samsung galaxy s20 ultra

[cyan citrus]

Switch to Directx+ from OPENGL+ or turn off Anti Aliasing.

[night cloak]

I am new in twitter that's why can you help me????? Please

I really need my old acc back

And it was level 61 but I checked it today it was 60

[cyan citrus]

Have you tried to open the link and read the instructions given there, @night cloak?

@sweet stratus, please use #chat instead.

[night cloak]

Yeah but I don't see anything like "start"

[celest shadow]

Twitter Help Center (Help with my hacked account)

If you still can't log in, contact us by submitting a Support Request. Be sure to use the email address you associated with the hacked Twitter account; we'll then send additional information and instructions to that email address. When submitting your support request please Include both your username and the date you last had access to your account.

▫️ https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised

[cyan citrus]

You should see an option of Repair when you logout your account.

We don't give UC for free to anyone, @nocturne prairie. You may refer to #events or #giveaways.

[nocturne prairie]

Bunk than why posted in YouTube to join discord

[cyan citrus]

That giveaway has concluded, @nocturne prairie.

[nocturne prairie]

I playing pubg from season 2 and I open many crate but why iam getting only silver😩 5125107206 plz give me m416 glacier

[celest shadow]

It depends on your luck.

[nocturne prairie]

Iam so unlucky

[opal vector]

There is an hacker confirmed he is using ESP but he doesn't get ban for mu report what should I do

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @opal vector. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

i've claimed this

but i cant find it in my inventory

how do i unlock a closet lol.

[deft thicket]

Hello all, my friend account has been hacked, anyone can help my friend

[sick shale]

From here:

[sick shale]

Please contact customer service in-game for further assistance in this regard. We are unable to assist with such matters here

[deft thicket]

Work it?

[zinc plank]

Hello, I got banned, can you help me because of the internet, there is a busuru labor in the account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zinc plank.

[sick shale]

It depends on the situation, please follow-up with the customer service, @deft thicket.

[deft thicket]

Thank mabro, im try

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[sick shale]

Please avoid trolling in the support channels, @night cloak.

[rich lintel]

#questions HELLO PUBG MOBILE,
My team was first in REASONAL RANKING in ALL TALENT CHAMPIONSHIP and i haven't got any title or coins .
So, please give me something.
My IGN - EAGLEĪNIHAL
CHARACTER ID - 5569002126
REDMI NOTE 9 PRO MAX
Wi-Fi
Asia(Nepal)

[storm flume]

Please contact the customer service for further assistance, @rich lintel.

[visual lichen]

Did u win?

[rich lintel]

How to contact customer service?

[visual lichen]

From settings ingame

[rich lintel]

No one is listening there

[visual lichen]

No one can do anything here either

What place did you come in the finals?

[visual lichen]

Regional ranking don't get any prizes

[rich lintel]

My friend got pubg partner and he is getting free rp every season.
He also messaged in discord.

[visual lichen]

Your friends a joke man

[rich lintel]

No

[visual lichen]

You don't get pubg partner and free rp from winning all talent championship

[sick shale]

This isn't correct.

[rich lintel]

He have send me screen record
That pubg mobile has send him rp in in game mail box

[sick shale]

All-Talent Championship does not include such rewards, @rich lintel.

[rich lintel]

Bro he send me secreen shots

That pubg send him rp

[sick shale]

Send it here.

[rich lintel]

Ok

Bro i am asking for coins or title.

[short oasis]

What are these and how to use them

Where

[sick shale]

All-Talent Championship rewards are obtained via in-game and not community, no one the rewards you mentioned are included, @rich lintel.

[rich lintel]

I haven't got anything

[sick shale]

These are bonus challenge vouchers and can be used in the Bonus Challenge event.

[short oasis]

Still available? I cant find it thru the in game events menu

[night cloak]

I have this bug on Poseidon

[short oasis]

Have u downloaded it lmao

[night cloak]

Yes

It's finish the download

That is 3th time when I reinstalled the game

[sick shale]

It's a region-specific event.

[night cloak]

I've tried

[cyan citrus]

Can you mention your device?

[night cloak]

@cyan citrus how to unlink play games?

[cyan citrus]

You can remove it by using another social media account linked to the game.

[deft thicket]

Server not responding
Bad service 🗿

[night cloak]

I don't have another linked

I have FB account but it's not linked to the game

[night cloak]

They are trying their best

[night cloak]

Try linking it

[cyan citrus]

Then you may need to link another social media account first, @night cloak.

[fathom crag]

hello why 0 damage and unrancked in my region

[deft thicket]

I know it bro
But, im contact customer service pubgm and report it my friend account has been hacked
And i dont now what to do for the next

[pallid briar]

You need to be at least Diamond V to be ranked in the regional rankings leaderboard.

[night cloak]

Moderators can help you get the solution, @deft thicket

[storm flume]

Please do not use languages other than English, @pallid tartan. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pallid briar]

Please refer to subpoint 4.8 in #faq for further assistance.

[pallid tartan]

Dear PUBG Mobile official, the owner of the ID 5336749834 is Aleyna Kurt.
I've been playing in the ID section 53367498 since the 18th december34 2019 layout and I made my first payment in Season 12. The game is always active and affordable, and I've never been taken out of the game for a while. My account is September 18, 2021 (22 years.10 UTC+3) 10 years. I guess that this barrier will not be purchased in a paid way, as it will never be used in a purchase to be made by me. I want my account to be reviewed and start to meet someone. I want to give you the plan of the necessary and information to me.
Aleyna Kurt, 5336749834
Username: 『KINGメAALEY

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pallid tartan.

[night cloak]

@pallid briar my transparent UI feature isn't working

[celest shadow]

Did you tap and hold on the "PUBG MOBILE" logo? This is how you enable and disable the Transparent UI mode.

[cyan kernel]

@PUBG MOBILE#٥٨٧٩

@celest shadow My account has been hacked and I want to unlink it

[celest shadow]

Please contact the in-game customer service for further assistance and the customer service of your social media or e-mail account.

[hot anvil]

Why I am unranked

[cyan citrus]

Possibly under security inspection right now, @hot anvil. Contact customer service in-game for further assistance.

[hot anvil]

What should I do exatly

[edgy walrus]

quite reminder this looks ugly and for the love of god fix this man it looks like it did not load

[cyan citrus]

You should state your inquiry properly and add all the possible details.

[hot anvil]

I will try

[cyan citrus]

You can provide your feedback in #old.

[hot anvil]

Will I be ranked again

@cyan citrus

When will I be ranked again. I reached ace and I was in top 500.

[cyan citrus]

Please contact customer support for further information, @hot anvil.

[hot anvil]

I tried to

But it has only suggestions

I just want to know when will I be re ranked again

[cyan kernel]

I contacted tech support but it was not resolved

[cyan citrus]

I cannot predict a reasonable time span as I'm not affiliated with customer service, @hot anvil. If you're not cheating, you should be ranked again soon.

[night cloak]

when im downloading pubg mobile emulator it gets stuck at 17%

[night cloak]

india ?

pakistan

okok try reinstalling bro

how

use latest gameloop

i cant cancel

im using the latest one

[night cloak]

you can

how to cancel

see at top near close button

also i think its the latest

where

bottom you see a download symbol

ye

yee

lol

how to

do it

should i click the downoad

DownloadBox

i see this?

ye

click it

ok i see

thanks

it shows

okkk

0.3mbps

loool

you use ethernet

then this slow

i use ethernet yes

then why

slow

i dont know, my internet is 10 mbps and i think the download speed is like 1 mbps or something

idk

[cyan kernel]

@cyan citrus @cyan citrus My account has been hacked and I want to unlink it

[night cloak]

ohh ok !

this percentage may stuck coz of unstable network

yeah

and im browing right now

browsing*

ok

watching vids and stuff so it also takes the internet a lot

ok bye

bye dude

[cyan citrus]

Please contact customer support in-game for further assistance.

[storm flume]

Please avoid going off-topic, @night cloak and @night cloak. You may have unrelated conversations in #chat.

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @night cloak.

[cyan kernel]

I contacted tech support but didn't get any help

[cyan citrus]

We cannot help you with such account related issues through the community, @cyan kernel.

[cyan kernel]

But you are responsible for the technical support service. Why do you treat players like this?

[silver moth]

Hello
When i use discord audio chat with my friend and play pubg, my game sounds pretty low. disconnected discord audio chat game sounds all ok. So how to fixed this problem? Device iPad mini 5. Anyone help me? 🥺

[night cloak]

How to fix that?

[shell terrace]

Hello i got every game the ban " we have terminated your connection because of a data error with your client " for 10min . what I need to do to avoid it ?

[cyan citrus]

The members of this discord server are not affiliated with customer service and cannot help you with such account related issues.

[night cloak]

Bunk I’m done dude

What to do with that

[cyan citrus]

I believe you have already been answered multiple times, @night cloak.

[night cloak]

Tell me again

[cyan citrus]

This is a known issue on iOS devices. You may use the in-game voice chat instead.

[hot anvil]

@cyan citrus ok

[green slate]

hi guys
about few weeks ago this channel had "looking for a player"category.but i can't find it now!
was it deleted? or i was removed from there?

[ember stone]

Guys I need team

[pallid briar]

It was renamed to #activities.

[pallid briar]

You may try asking in #activities instead.

[green slate]

well i'm here

[green slate]

tnx bro

[pallid briar]

No worries! I suggest you check out the latest message in #community-news for the recent updates/changed to the Discord server!

[light edge]

I got banned for 1 month for no reason, can you please check my account id:582974862

[polar marsh]

Please refer to the private message from @polar marsh for further information, @light edge.

[silver rampart]

how to change india account to global?

[cyan citrus]

That is not possible, @silver rampart.

[echo holly]

pubg mobile emulator rp respect problem . how to fix this ?

[cyan citrus]

For now, by restarting the game. You may report the issue in #old, @echo holly.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[leaden bison]

what is this? why is the game doing this? all my controls are gone, and I can only move, I can't do anything else, not even back out to the main menu or quit the game, I have to close the game manually and open it again for it to be fixed, how do I fix this?

[cyan citrus]

Are you using an emulator?

[leaden bison]

yes

[cyan citrus]

That is a known issue. For now, you may need to restart the the game or report the issue in #old.

[leaden bison]

okay, thanks

[cyan citrus]

My pleasure!

[night cloak]

@cyan citrus My transparent UI Feature is not working

[cyan citrus]

@night cloak

[night cloak]

Yes

It's glitched

[celest shadow]

Hi
Pls fix my account
You have been responded regarding this, @night cloak. Please read the replied response.

[midnight goblet]

Hello, today my friend had a problem as his account was blocked, although he did nothing wrong. It's a shame that they were banned for nothing. Please help me solve this problem.
Nik: SAN'ahmedov
ID: 5514458825

[polar marsh]

Please refer to the private message from @polar marsh for further information, @midnight goblet.

[magic solstice]

I need PUBG mobile download link

[celest shadow]

https://pubgmobile.live/apk

[magic solstice]

@celest shadow this is official link?

[celest shadow]

Yes.

[magic solstice]

Ok thanks

[night cloak]

Bro still not working

@celest shadow my transparent ui is not working

[celest shadow]

Please provide a screen recording of your issue.

[night cloak]

how do i fix this problem

Bruhh you when I hold the PUBG Mobile logo then also is doesn't get enabled

@celest shadow

[celest shadow]

For further assistance related to GameLoop, please visit their website.

▫️ https://www.gameloop.com/

[celest shadow]

You have to first enable this feature from the basic settings.

[night cloak]

Enabled

[somber pivot]

My game's audio is not balanced it hear loudly in left than right

[celest shadow]

@night cloak

[somber pivot]

My game's audio is not balanced it hear loudly in left than right PLZZ tell me what can I do

[night cloak]

it you headphone problem

[somber pivot]

No my headphones working properly in other app

[night cloak]

My screen recorder doesn't show touches

[celest shadow]

You should be able to enable this from the settings, though it depends on your device.

[night cloak]

Buy new

[night cloak]

My device is 10T

[dim egret]

I need to cancel my registration of India series ,how can I do it? I have mailed but there is no response for the past 3 days

[night cloak]

Gameloop support says this

[somber pivot]

I today bought new headphones I think this issue is due to old headphones but this is still in new headphones