questions

[heavy gazelle]

Help me

[viral marten]

how to update any1 help

[heavy gazelle]

On Google play

[topaz ermine]

where is metro royalee

[heavy vortex]

@topaz ermine Refer to this.

[heavy gazelle]

Can any one help me

[topaz ermine]

is it gonna return in beta then

[heavy vortex]

The update is there on global, what's the use of beta now 🥴

[topaz ermine]

bruh this sucks

[heavy gazelle]

No supporter her

??

[topaz ermine]

metro is not here

so..there is a use for beta

[heavy vortex]

Metro will be available from 28th of September.

[topaz ermine]

28th

thats like 2 weeks

[celest shadow]

Yes, this option:

[next crane]

Guys wynnsanity is hacking

[soft field]

I reinstalled my game

And then when I was downloading resources

It showed me the flora menace background

After finishing the download and restarted the game

I got the ignition background again

And my game didn't get updated

Pubg look into this

Your update already has alot of issues . Despite its been 6 hours of the update being released

[spice burrow]

its called a ping delay

[lost vigil]

I've been waiting for an hours and nothings happens im still waiting for the update

[celest shadow]

Please reinstall your application.

[night cloak]

yea sure i enabled but idk how and where to get my clips

[real shard]

it;s google play, not play store on ios

so will metro be in beta BEFORE 28 sept

[celest shadow]

No.

[loud panther]

@real shard I have android not ios

[real shard]

bruh lol then what's up with my equips on beta

[real shard]

it will be online by 9:00

it's 7:48 rn

[drowsy osprey]

Ok

[real shard]

then will these modes be permanent

[drowsy osprey]

I have been closed for a year without breaking the rules? What is the solution?

[celest shadow]

Select Moments from your player space > Game Album > Highlight Moments:

[real shard]

go to the offical website within 1 hour

[cosmic tartan]

Hi I have a problem with a game that I can't find a solution please help me (Server is busy, please try again later Error code: restrict - area) please reply

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drowsy osprey.

[celest shadow]

The beta version is meant for testing. Your progress will not be carried over to the global version.

[real shard]

then that means the stuff are useless

[storm flume]

Please avoid going off-topic, @topaz ermine. You may have unrelated conversations in #chat.

[real shard]

it will be back on offical on 28/9

[celest shadow]

You may refer to the pinned messages of this channel for further information, @topaz ermine.

[night cloak]

i did but after i played some games with highlight moments enabled i went to this gallery and it was still empty so what i have to do for get my clips?

[real shard]

will these modes still available after 15th november

[night cloak]

i went where u sent the photo now and it was empty

[celest shadow]

Sorry, but this feature is still new to me. I will have to test it for myself to understand it better. If I have more information, I will let you know.

[celest shadow]

No. Feel free to keep an eye out for #news.

[night cloak]

no problem thank u i think maybe u have to win the game for save the recordings we will see

[real shard]

someone claim that the time of metro coming back is on 17th sept

they said pubgm just updated it

is it..... fake news?

[celest shadow]

Maybe, try winning a match and see if it saves it.

[celest shadow]

Please do not believe in rumours. You can keep yourself updated by following PUBG MOBILE's official social media accounts and #news.

[tired fractal]

why can't vikendi be permanent?

[real shard]

they say there're annoucment in offical game 1.6 I am on andriod so I can't prove it

[tired fractal]

😑

[real shard]

sorry for sending unrelated stuffs

[celest shadow]

Royale Pass Month 3: Chef's Special (9/17–10/17)
I believe what you are referring to is the Royale Pass Month 3.

[real shard]

hmmm they said it's metro-

[soft field]

@celest shadow I did and I still didn't get the 1.6 version

[celest shadow]

It is not.

[umbral lava]

Please fixed the migration problem

[celest shadow]

Vikendi will be back on October 15 until November 15, feel free to provide your feedback in #old.

[real shard]

is this link real?since the
h #news said the update will be on 1 hour later https://f.gbcass.com/PUBGMOBILE_Global_1.6.0_uawebsite.apk

I'm afraid it contains virus

[celest shadow]

This error indicates that the game is not available in your country or region.

[umbral lava]

@celest shadow fixed the migration problem

[soft field]

Someone fix the issue of even after reinstalling you are still playing 1.5 version of the game

[cyan citrus]

The profile picture for the account you had reported has been reset by customer service in-game, @brittle wagon.

[night cloak]

Did anybody have problems after they updated with it getting stuck on the first load screen

[celest shadow]

Please use https://www.pubgmobile.com/en-US/home.shtml instead if you intend to download or update the game from the official website.

[fossil bridge]

What is the difference between these 2 and which one is better for gameplay , smoother

[pallid briar]

May I know what device are you using?

[night cloak]

iPhone 12

[real shard]

the update is out?!

[weak river]

Is teh new update of pubg out?????

[real shard]

both ok but the upper one contains more maps I think

I mean pre-downloaded

[real shard]

ys it's already out

[weak river]

Oh

[fossil bridge]

Ok so you would prefer the large one

[weak river]

It has not came in mine

[real shard]

so there will be large update on 28/9?

[pallid briar]

Can you please try performing a routine repair and see if that helps?

[soft field]

@weak riversame and even after reinstalling I didn't get the update

[weak river]

It has not came in mine why ???

[celest shadow]

No difference in terms of the game. If you download the compact version, you have the choice to download additional resources in the game.

[real shard]

this one

[night cloak]

I can’t. I’ve been stuck on this for 10 minutes. Even uninstalled and redownloaded

[weak river]

This also happened to me in titan strikes

[soft field]

@night cloak before downloading the resources I got the flora menace background and after finishing and restarting I got the mission ignition background again

[weak river]

I dowlanded and uninstalled it like 5 times and it didn't came

[night cloak]

Honestly I’ve never had a single problem with pubg at all till now

[weak river]

I even restarted my phone dude but still it didn't came

[soft field]

@weak river I'm doing mine like the 10th time

@night cloak same

[weak river]

After liek 5 days it came

[night cloak]

That’s stupid

[celest shadow]

Please report the issue in #old and include the following details.

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

I was pushing ace master then all of a sudden it randomly updates

[weak river]

Oh

[thorny condor]

I want a link to the band warnings for the new update

[warm temple]

hm

[celest shadow]

Can you please explain your inquiry?

[warm temple]

still no 90 fps

[weak river]

Guys

[celest shadow]

Depends on what devices have been optimized for it.

[thorny condor]

I want band warnings for the new update

[weak river]

I checked with my brother if the update came or not and in his teh update came but mine hasent came yet

[warm temple]

they wont optimize flagship phones?

[weak river]

Whyyyy

[feral harbor]

hello

[celest shadow]

Feel free to provide your suggestions in #old.

[cyan citrus]

Please state your issue.

[celest shadow]

Sorry, but I do not understand what you mean.

[celest shadow]

Are you on Android or iOS?

[warm temple]

hm ok

[thorny condor]

I want to see the things that caused the ban in the new update

[celest shadow]

We do not have such information here.

[zinc sentinel]

When does the new update roll out for korean version? (Not sure if this is the right place to ask)

[feral harbor]

@cyan citrus accsept my add

[thorny condor]

Where can I find it?

[cyan citrus]

We only provide support for PUBG MOBILE global version.

[zinc sentinel]

Okay thanks (:

[cyan citrus]

What does it concern? You can state your issue here, so that anyone can help you if I fail to do so.

[cyan citrus]

My pleasure! Please do come back, should you require any further assistance.

[celest shadow]

https://www.pubgmobile.com/terms.html

[feral harbor]

my pubg mobile hacked in Twitter account and then uploaded a version of the account and now I can't go back to my account through the Geem Center @cyan citrus

[night cloak]

So nobody can help me? All I can do is state my issue and then go to feedback?

[shy arrow]

can i ask my problem?

[pallid briar]

Feel free to ask here if it is related to PUBG MOBILE.

[cyan citrus]

As far as I understand your inquiry, it seems like your Twitter account has been compromised. Please contact Twitter customer service at earliest to regain access to your Twitter account.
https://help.twitter.com/

[haughty vault]

i got a problem

[shy arrow]

bro if i use any anime character name in my pubg mobile id then what will be my pubg account ban?

[pallid briar]

Please state your issue.

[haughty vault]

my pubg cant update 1.6 vers on play store

[pallid briar]

It shouldn't received any punishments as long as it is appropriate.

[haughty vault]

😭

[pallid briar]

You mey refer to the last message in #news. The update is rolling out for each region and device so please be patient.

[night cloak]

??

[pallid briar]

Have you tried restarting your device after you had updated, @night cloak?

[night cloak]

About 10 times

Uninstalled and redownloaded about 5 times too

[haughty vault]

all my friend updated only me still 1.5😭

[pallid briar]

Another iOS user has faced similar issues but he was able to log in after a waiting for a while. Please report the issue in #old as instructed and hopefully the developers will fix the issue as soon as possible.

[near folio]

Fix the recall event resumption store. Unable redeem any item despite of enough coins

[night cloak]

@pallid briar I don’t have my numerical user number and I can’t get it since I can’t get into the app

[pallid briar]

The update should be available on the official website in about half an hour. You update from there if you want.

[near folio]

@pallid briar can you help with my problem

[pallid briar]

Can you try asking your friends and maybe they can get it for you?

[pallid briar]

Feel free to report the issue in #old.

[rancid token]

Link for update

[night cloak]

I have it doesn’t even show I have a pubg account. Like everything has disappeared @pallid briar

[near folio]

Done😔

[rancid token]

@pallid briar link for update

[pallid briar]

You may refer to the last message in #news. Then you can update the game from the official website when it is out.

[pallid briar]

If you have it then you should report and hopefully the developers will look into is as soon as possible.

[night cloak]

I’m sorry I should have put a period. It meant to say I have tried that. But like my whole account is gone. I’m not showing up on any of my in game friends list

[frail sentinel]

Pubg mobile plis buff win69

[pallid briar]

Feel free to provide your feedback and thoughts in #old.

[astral knoll]

heyy
just wanted to confirm if the link for the website is safe? thats gon be out in 30 mins. Is that link safe for the app and account ?

[pallid briar]

If you are downloading from the official website, then it should be totally safe.

[astral knoll]

@pallid briar alright thank you :)

[pallid briar]

Your most welcome! Keep an eye on #news for more information regarding the update.

[night cloak]

Is the rotation bug fixed

[night cloak]

No information regarding bug fixes.

Jesus Christ

@pallid briar somebody found my account so maybe something is trying to work now! Thanks for your help.

[pallid briar]

Hopefully it will be resolved completely soon!

[night cloak]

I hope. I just wanted to try and play metro

[past charm]

Is there link for new update

[pallid briar]

You may refer to the last message in #news. You can update the game from the official website when it is out.

[tranquil crypt]

why i cant update

[onyx root]

@pallid briar where is the website link

[viral marten]

website link please

[simple epoch]

Hi, I think highlight gameplay feature is not working. Even though, its turned on.. my gameplay is not recorded

[night cloak]

Have you checked your career results, @simple epoch? I’ve turned mine on and it’s working.

https://web.gpubgm.com/m/Website/xiaobao/PUBGMOBILE_Global_1.6.0_uawebsite_small.apk, @viral marten & @onyx root.

[night cloak]

The update is being rolled out slowly for all regions kindly wait patiently to receive the update in your region.

[tiny swift]

Every time i click the crouch button it won’t let me keep moving my aim. It cancels it and I have to tap on the screen again in order to aim around without gyroscope. Fix it it is annoying.

[cyan citrus]

Unfortunately, I don't understand your concern completely. If you're referring to that your account has been migrated to another version, then you will not be able to use it again in global version. You can continue to play in the relevant version or create a new account in global version.

[night cloak]

Kindly report any bugs in #old, @tiny swift. Have you tried a routine repair?

[viral marten]

thank you @viasy

[fringe narwhal]

Vikendi map when release??

[night cloak]

Kindly refer to this channel pinned messages.

(October 8th - November 15th.)

[regal forge]

Been trying for 2 hours already but cannot get a match. (Crown/ace tier Asia Solos)

[night cloak]

Try having one map selected. Also note a new update is rolling out so we’re all in different versions.

[copper plank]

I invited a friend and he came to the game after a long time
But he doesn’t see the Redemption tab in Recall Event Section yet the Return Event Section is active
Any chance to add the invitation code?

[night cloak]

Has the user updated their game?

[copper plank]

Yeah

[night cloak]

Could your friend please share a screenshot of the event?

[copper plank]

There is no place to input the Invitation code

[fleet wigeon]

Depends upon server activity and how many players are playing at that time. Be patience even I am not getting match.

[cyan citrus]

Please refer to the screenshot below for the requirements to participate in the recall event that apply for all the members. You can recall your friends through social media or the Invitation code. When you recall your friends through a code, the offline friend that will open his account after being offline for 28 days, there will be section of Returning Rewards and the returned player can enter the code there that you have provided.

[copper plank]

That's what I'm wondering where to input that invitation code. I literally don't find a place to paste the code

[night cloak]

bug sir

[night cloak]

You may report this in #old.

[copper plank]

I have the returns mission which means that account is eligible in all possible ways

[night cloak]

ok sir done

[cyan citrus]

If your account has been migrated to another version, you will no longer be able to use it in global version. Feel free to contact customer service in-game for further information.

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

Then the option may not be available for your friend as he does not meet the requirements.

[night cloak]

Hello, I really need support

Kindly state your issue, @night cloak.

[copper plank]

I think these screenshots provide enogh picture to consider that all the requirements are met

@cyan citrus

[split wharf]

But sir I have 2 account 1 has already has been migrated in BGMI and another one still in Pubg mobile both I have made through 2 different twitter account but not able to login my 2nd account showing that message

[night cloak]

Facebook account has been added to my account

[cyan citrus]

In that case, feel free to contact customer service in-game, @copper plank. You can ask your friend to repair or reinstall the game one time.

[copper plank]

Anyways, Thank You. I'll contact them

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions.

[cyan citrus]

We cannot help you with such account related issues. Please contact customer support in-game for further assistance.

[cyan citrus]

Always my pleasure! Should you have any further questions, please do not hesitate to come back again.

[night cloak]

I want to unlink the Facebook account that was added to my account without my knowledge and there is a stranger trying to access the account

[night cloak]

Kindly refer to this message @night cloak.

I have already spoken to them

[mortal summit]

How too update new virsion

[night cloak]

Wait patiently for them to assist you, @night cloak.

But your reply didn't help me

[night cloak]

Via your App Store. Kindly refer to #news for further information regarding the update.

[thick kindle]

Do you have the pubg mobile new update all?

Apk

[mortal summit]

Thaks

[night cloak]

Unfortunately we cannot assist with account related issues you’ll have to speak with in-game support for this matter.

[night cloak]

https://pubgmobile.live/apk

[thick kindle]

Thxx

[radiant sky]

where is payload2.0

[storm flume]

Please refer to this channel's pinned messages for further information, @radiant sky:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

Please help me. Support within the game told me to wait for 30 days. The person who entered my account will be unlinking my account from the game.

[tawdry dust]

Why every match I played became very choppy after the update

[night cloak]

Make sure your graphic settings are the same as before, @tawdry dust also make sure things like highlight moments are disabled.

[night cloak]

Unfortunately we cannot help. You’ll have to wait the 30 days.

[pastel spindle]

I can't update my pubg on play store 😐

[night cloak]

Kindly wait patiently for the update in roll out to your region, @pastel spindle. Shouldn’t be much longer!

@cyan citrus I have forgot email of my PUBGM account

Because I want to reset my pass

[reef tendon]

Hi, I have updated the game and have gotten the new mode floral menace, however, when will pubg add vikendi into the game?

[night cloak]

Well what do I do if the thief takes control of the account

[pastel spindle]

alright

[cyan citrus]

Please understand that it is your own responsibility to safeguard your login credentials. Contact customer support in-game for further assistance.

[night cloak]

Kindly refer to this channels pinned messages.

[cyan citrus]

You may try to use the available emails in your device

[night cloak]

Thanks

[cyan citrus]

My pleasure, @night cloak!

[night cloak]

Ok

[static crypt]

when you add wikendi or with zombies

[night cloak]

You may refer to this channels pinned messages for information regarding the new modes/maps of this update, @static crypt.

[split wharf]

Other than in-game customer chat service do u have email id for contacting customer care

[spice burrow]

@polar marsh fix the ios homepage loading issue, and i think i speak for everyone when i say the game becomes laggier every update well not for everyone but majority

[night cloak]

May I ask why you need to contact support, @split wharf?

[night cloak]

You may submit a detailed report to #old. Please include the following details in your report:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[split wharf]

But sir I have 2 account 1 has already has been migrated in BGMI and another one still in Pubg mobile both I have made through 2 different twitter account but not able to login my 2nd account showing that message

[static crypt]

:(

[night cloak]

You’ve already been answer regarding this situation, @split wharf. Please avoid repeating yourself again. We cannot help you.

[meager pumice]

@night cloak how much GB is this update?

[night cloak]

I’m unsure, sorry.

[split wharf]

So I asked Other than in-game customer chat service do u have email id for contacting customer care

[static crypt]

Yes i know

[night cloak]

There is not.

[atomic totem]

Hello sir mein kesa apna server change karo wo problem dekha raha ha parameter error ka

[storm flume]

Please do not use languages other than English, @atomic totem. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[static crypt]

But very sad becuase i love wikendi and survival till down

[atomic totem]

Hello Sir can you help me with server change i got parameter eroor

[night cloak]

They’ll be coming shortly! I cannot wait myself. Feel free to chat about this in #pubg-mobile

[night cloak]

What’s yours region?

[atomic totem]

My region is usa

[meager pumice]

That means which update is today?

[night cloak]

The update for today is listed in #news.

[static crypt]

but they will be very short as i would like it to be longer

[meager pumice]

Tnx

[night cloak]

Feel free to share you’re feedback regarding the temporary game modes/maps in #old. 🤗

[night cloak]

My pleasure! 🙂

[static crypt]

:(

[atomic totem]

@night cloakplease fix my server problem

[cyan citrus]

Login the account with third link email and try again. If the issue persists, then contact customer service in-game or report the issue in #old in compliance with channel's pinned instructions.

[modest ember]

In my mobile I can't update this latest version please help

[red igloo]

55565932306

[cyan citrus]

Please describe your issue, @red igloo.

[cyan citrus]

What is the issue you're facing while updating the game?

[heavy plume]

Pls when I updated the game I didn't get the gamemode metro royal why?

[atomic totem]

Hello please fix my server problem

[modest ember]

It isn't showing update game in playstore

[fathom stump]

What is this update i cant play 4 finger claw

[cyan citrus]

The mode is planned to come back in near future. Please refer to the pinned message of this channel for further information.

[vestal plank]

Anyone playing on ios after update

[night cloak]

Yes.

[fathom stump]

Yes

[fathom stump]

Its trash

[vestal plank]

When I open scope and then crouch the scope close automatically,

[fathom stump]

Yeah that happens

[vestal plank]

It's glitch or feature

[fathom stump]

I dont think its a feature

Does it happen on ios only?

[modest ember]

It is showing the old version

[cyan citrus]

Please report the issue in #old in compliance with channel's pinned instructions.

[vestal plank]

I checked on android there is no autocross scope only in ios

[cyan citrus]

The update is slowly rolling out for different regions. Your patience is highly appreciated in this regard.

[vestal plank]

Yes only ios

[modest ember]

Okay

[cyan citrus]

As mentioned earlier, please report the issue in #old in compliance with channel's pinned instructions.

[heavy plume]

You can update it using another app named tap tap that's what I used

[onyx cairn]

Do not use any unofficial sources to download the game.

[cyan citrus]

@heavy plume, please do not encourage the players to download the game from third-party sources. It is recommended to download the game only from Play/App store or official website.

[rancid token]

@cyan citrus @cyan citrus link for update

[heavy plume]

Oh is that a worng thing bc I was able to update it with no problems?

[cyan citrus]

Please refer to #news for further information, @rancid token.

[warm trout]

What is wrong with crouch after the update

For ios

[rancid token]

@cyan citrus bro play Store py ni arhi koi link do please request

[cyan citrus]

Please report any known bugs after the update through #old. You can also use the activee thread to report the bugs related to version 1.6, @warm trout.

[warm trout]

@cyan citrus

[heavy plume]

Just go to the play store and download it there it's not hard

[rancid token]

@heavy plume play store py ni hy

[heavy plume]

English?

[icy osprey]

Į got the upgrading item for EMP ump and į wondering will i get something in refund like dismantle to material because i dont have enough money to pull upgradable UMP

[indigo drum]

game hai totay nai jo link dedo

[cyan citrus]

Please only use English language here. You may refer to #735483472432594994 sub point 3.1 for regional communities.

[indigo drum]

ight my bad fam

[sick sparrow]

Failed support team and you don't deserve the trust of all these users

[rancid token]

@indigo drum please link for update

[indigo drum]

ive got the update idk why u havent

[cyan citrus]

We would be more than happy to help you if you state your issue.

[indigo drum]

im updating rn

[rancid token]

Ok

[icy osprey]

Į got the upgrading item for EMP ump and į wondering will i get something in refund like dismantle to material? Because i dont have enough money to pull upgradable UMP

[sick sparrow]

damn fake damage bro !

[night cloak]

It’ll stay as the emp. This cannot be transferred too a material.

[icy osprey]

So when the skin expires i will have worthless item in my inventory?

[indigo drum]

also bro the link wont work if the update hasnt rolled out for your device

[cyan citrus]

You can download it from the official website.
https://www.pubgmobile.com/

[night cloak]

It may be worth something in the future if you obtain the ump in the futures but until then yes it’s useless.

[icy osprey]

So if it will not come back to pubg shop then it means worthless

[night cloak]

Correct.

[icy osprey]

Bro....

Bad system tho...

[sick sparrow]

fake damage only happens when I activate the 90 frames.. I did not buy a phone that can run the 90 frames efficiently.. and then run it on 60 frames to solve this problem!

Lots and lots of users and youtubers also mentioned the problem and it was not solved at all!

[chilly trellis]

Yeah is you not update

[cyan citrus]

Unfortunately, I don't understand your concern here, @sick sparrow. Can you please elaborate as what you mean by fake damage? You may need to state your inquiry properly, otherwise I may not be able to help you at all.

[cyan citrus]

Can you please elaborate and add more details to your inquiry?

[opal minnow]

fix crouch

[night cloak]

fix the crouching bug pleaseeee

[cyan citrus]

Feel free to report any known bugs after the update through #old . You can also use the active thread in that channel, @opal minnowand @night cloak.

[night cloak]

You may submit a detailed report to #old. Please include the following details in your report:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
@night cloak

We already did

[sick sparrow]

My dear brother, the imaginary harm is that I shoot many and many shots, including them in the head, and the opponent is not eliminated, and they shoot me with fewer shots.. There is an employee from you who told YouTubers that the problem is due to the integration of servers and the different capabilities of different phones.. and the solution is not to activate The 90 frame and indeed I tried it and the problem was solved, but everything became slow.. to solve the problem I do not enjoy the game and do not enjoy the capabilities of my phone!

[night cloak]

Unfortunately There’s nothing else we can do to help you. Kindly wait patiently for a fix.

[cyan citrus]

Frames per second should not affect the damage taken in any way, @sick sparrow. However, feel free to provide your feedback in #old.

[sick sparrow]

my friend just u can search about the problems in any video .. i can send to u video but in arabic

[night cloak]

I have the update button on google but when i click on pubgm it disappears

[cyan citrus]

You can send it in #old instead along with the details of the issue.

[night cloak]

But it’s like a major glitch it’s important not like other ones

[cyan citrus]

The update is slowly rolling out for different regions. Your patience is highly appreciated in this regard. You can also download the APK from the official website.
https://www.pubgmobile.com/.

[fathom stump]

When you shoot an enemy, it will show the blood but ut doesn't damage them, that's what he is talking about

[night cloak]

No i have the game on my phone but the update button is bugging out

[cyan citrus]

Got it! That should be reported in #old as well.

[cyan citrus]

Try to restart your device. Otherwise, you may need to wait until the update has been fully rolled out.

[cyan citrus]

Please understand that it may take some time for the developers to identify and release a fix for the newest bugs. Again, your patience is highly appreciated in this regard.

[night cloak]

Alr

Thank u

[atomic totem]

Hello its not sending verification code how can i fix

[cyan citrus]

My pleasure, @night cloak! Should you have any further questions, please do not hesitate to come back again.

[crimson heath]

@cyan citrus when vekendi 2.0 is going to release ?

[night cloak]

All g

[cyan citrus]

Please contact customer support in-game or report the issue in #old in compliance with channel's pinned instructions.

[cyan citrus]

Please refer to the pinned message of this channel.

[steel pawn]

how to fix this i havent play tdm from s14

[cyan citrus]

Please use #emulator-support for emulator related queries. You can get access to emulator related channels by typing .emulator in #481204134859505684.

[steel pawn]

i also get this issue in ios and android i have try everything

[crystal marsh]

Any apk for update

[cyan citrus]

Can you please describe your issue and add more details?

[cyan citrus]

You can use official website to download the game.
https://www.pubgmobile.com/.

[steel pawn]

as u seen in the screenshot i did not get amoo granade stunt Armor healmet vest any my teamates stuck at one place and match timing stuck @cyan citrus

[crystal marsh]

I just want the update

[cyan citrus]

Got it! This usually happens due to an unstable internet connection. Try to switch to a different network and do a routine repair of the game.

[cyan citrus]

Yes. You can download it from the link I have provided above.

[crystal marsh]

Oh thx

[steel pawn]

i m from Pakistan
in past it was happening in Pakistani network PTCL but now it was happen 30% of Pakistani network
btw i have try every single thing like rapire etc
any solution

[cyan citrus]

In that case, you may need to contact your internet service provide. However, feel free to report the issue in #old in compliance with channel's pinned instructions, @steel pawn.

[last gazelle]

There is a problem with moving or firing while crouching after I updated the game on my ipad. The aims sticks to one direction and the player does not turn smoothly

[steel pawn]

what i ask after contacting ispr what did i say to them

[cyan citrus]

Feel free to report any known bugs after the update through #old . You can also use the active thread in that channel.

[cyan citrus]

You can describe the latency issues you're facing in-game with certain network. Not something we can help with, unfortunately.

[lyric mauve]

Hi I haven't received the update yet but I have a local tournament which requires to update and others have already got it so is there anyway I can get it?
Device: One Plus 8T
Location: Srilanka

[cyan citrus]

Hello! May I ask if you're using iOS or Android, @lyric mauve?

[lyric mauve]

Android

[cyan citrus]

Got it! The update is slowly rolling out for different regions, @lyric mauve. You may refer to #news for further information. However, you can also download the game from official website.
https://www.pubgmobile.com/.

[lyric mauve]

If I download from official site it'll be latest version? Thank you

[cyan citrus]

That is correct, @lyric mauve. The version is mentioned with the APK file you will download.

[short steeple]

why i can't buy bikes from my clan i am playing on emulator

[cyan citrus]

That is happening after the update, @short steeple. The feature may have been disabled for the emulators or it might be just a bug after the update. Feel free to report it in #old in compliance with channel's pinned instructions.

[night cloak]

Pls update my pubg

It's still in 1.5

[cyan citrus]

The update is slowly rolling out for different regions. You may refer to #news for further information. However, you can also download the game from official website.
https://www.pubgmobile.com/.

[short steeple]

so it migh fix if that bug?

[shrewd steeple]

Hi, sorry for interupting but i want to ask. If i download from the official website do i need to delete the old version ?

[cyan citrus]

If that is a bug, yes.

[night cloak]

Yes

[cyan citrus]

Yes, you should delete the old version. Also, you will not be able to login with the old version once you have updated the game.

[shrewd steeple]

Understand, thank you

[night cloak]

for iphone 11 is it an application to see how many fps I have on pubg?

[rough lotus]

28sep

[final jasper]

any solution

[rough lotus]

cancel it and repair the emulator

[wild bronze]

Hey guys, i got some weirds screenlock while aiming. I got hold to aim on settings and when i press aiming while walking/moving around I got issue moving the crosshair to follow target.. pretty much when touching the screen with 3+ fingers at same time

[cyan citrus]

Please use #emulator-support for emulator related queries. You can get access to emulator related channels by typing .emulator in #481204134859505684 .

[cyan citrus]

No, there isn't.

[alpine condor]

Game is stuck on this need help

[cyan citrus]

Please try to restart your device one time and see if that helps.

[alpine condor]

Did it no use

[cyan citrus]

May I ask if you're using an iOS device?

[cyan citrus]

Are you using iOS or Android?

[alpine condor]

Android

[cyan citrus]

Got it! Please try to clear game cache one time.

[alpine condor]

Okay 1 min

[wild bronze]

@cyan citrus ipad mini. Never had that issue before update and i’m using the « guided access trick » to prevent the notification issue

[lost bear]

Why I didn't get updates #pubg mobile

[cyan citrus]

That issue has been reported multiple times for iOS devices. Feel free to report any known bugs after the update through #old . You can also use the active thread in that channel.

[shrewd steeple]

So i already download it from the website but mine is still not the latest version

[cyan citrus]

Hello! May I ask if you're using Android or iOS?

[lost bear]

Android

[thorny dagger]

Go to #news and see in what time you can get update depending on your country

[cyan citrus]

Can you try to reinstall the game completely one time?

[cyan citrus]

The update is slowly rolling out for different regions. You may refer to #news for further information. However, you can also download the game from official website.
https://www.pubgmobile.com/.

[alpine condor]

Did it didn't work as well

[lost bear]

I am from NEPAL what time will come updates in Nepal

[cyan citrus]

In that case, you may need to reinstall the game completely, @alpine condor. Also, try to switch your network before that.

[alpine condor]

Only switch not download with?

[cyan citrus]

We cannot predict a reasonable time span for certain regions.

[night cloak]

Solo fpp matchmaking takes too much time now after the 1.6 update

[cyan citrus]

Switch to a different network and try to open the game again.

[thorny dagger]

Look at #news

[night cloak]

I’m so close to getting to conqueror rank 637 what can I do about it

[cyan citrus]

It might be happening because the new update has been released recently. You may try again later.

[night cloak]

I fear that I might miss on my conqueror and I don’t want to go back after coming so far

So if this could be fixed ASAP it would be cool

[lost bear]

I don't know how to look Nepal country

[thorny dagger]

It shows automatically in your time no need to look

[cyan citrus]

Unfortunately, we cannot help with matchmaking issues here. Feel free to provide your feedback in #old.

[lost bear]

Tq

[onyx briar]

where update

[cyan citrus]

Please refer to #news for further information, @onyx briar.

[sacred ice]

does the update needs time to roll out on every devices ?

[feral forge]

For every devices and regions, yes.

[sacred ice]

ok thanks for the information

[wild bronze]

Thanks mate, will do

[cyan citrus]

Always my pleasure, @wild bronze! Should you have any further questions, please do not hesitate to come back again.

[shrewd steeple]

Okay it worked thank you

[cyan citrus]

My pleasure, @shrewd steeple! Should you require any further assistance in the future, please do come back again.

[quick dagger]

what about Bouns ?

[cyan citrus]

Are you referring to Bonus Challenge, @quick dagger?

[quick dagger]

yes

[cyan citrus]

Unfortunately, we don't have any information regarding that event yet, @quick dagger.

[night cloak]

Is there gonna be like compulsory to update to 1.6 soon before the season gets over or something

[cyan citrus]

It is not compulsory but it is recommended to update as soon as possible. You will not be able to play with players having different version, @night cloak. Also, the older version will be closed after few days.

[night cloak]

So wt I can do is only wait for matchmaking in 1.6 solo FPP and just wait and wait xd…

[cyan citrus]

Unfortunately, I cannot think of any other solution than that, @night cloak.

[night cloak]

Ok thanks 🙃

[cyan citrus]

My pleasure, @night cloak! Should you have any further questions, please do come back again.

[topaz ermine]

is metro royale coming back to beta by any chance?

at first they said it's coming out september 11th then sept 14 and now sept 28th

[cyan citrus]

Hello! May I ask if you're using an iOS device?

[jolly moth]

Yea I also have that problem

[cyan citrus]

That issue has been reported multiple times for iOS devices. Feel free to report any known bugs after the update through #old . You can also use the active thread in that channel, @night cloak and @jolly moth.

[jolly moth]

When will it be patched

[topaz ermine]

The maps are glitched

I cannot download em

[jolly moth]

Yea I saw in cheer park with that sign board

[cyan citrus]

We cannot predict a reasonable time span as we are not affiliated with game developers, @jolly moth. It may take some time to identify and fix the newest known bugs.

[jolly moth]

Nah u think u gotta use a VPN

Cuz that also happened to me

Then I switched on my VPN and it worked

[merry lake]

Running animation in 1.6 is a trash, thank u 👍

[cyan citrus]

VPN usage is not recommended. Please do not encourage other players to use it.

[jolly moth]

Oh sorry

But that was a solution for me

[cyan citrus]

Always my pleasure, @night cloak! Should you have any further questions, please do come back again and have a great day to you as well.

[dull swift]

Crouch button bug on ipad pro 12.9 inch ios

[cyan citrus]

Please refer to this message, @dull swift.

[dull swift]

Ok thanks

[cyan citrus]

My pleasure, @dull swift!

[night cloak]

How you guys find the new ubdate

[junior quartz]

bro my down button on bike is not working since season 14 or something can someone help plz.

[covert niche]

In play store or app store

[rare shale]

Hi guys... Why i couldn't find any update in Google play store?

[cyan citrus]

You can download it from the Play/App store or the official website, @night cloak.
https://www.pubgmobile.com/.

[night cloak]

I meant is it good or bad

[cyan citrus]

The update is slowly rolling out for different regions. You may refer to #news for further information. However, you can also download the game from official website.
https://www.pubgmobile.com/.

[night cloak]

@rare shale 1 hour 20 minutes later

[cyan citrus]

You can check the new content by yourself.

[covert niche]

If u want get the update imidatly u have change your store to us store

[night cloak]

@cyan citrus omg i didn't know that

[rare shale]

I see... Thanks for the info...

[junior quartz]

anyone who can help

[covert niche]

U r welcome bro

[rare shale]

1h20m later? I don't get what u mean bro

[long kettle]

Dude where’s the update limited time outfit i mean gift

[sick shale]

Issue related to inability to move aim or camera rotation when in a crouching position will be addressed with a patch this week.

Should you encounter any other issue, please submit a report in #old.

[night cloak]

New update 1.6?

[viral pelican]

my account was taken to india

[sick shale]

Yes, refer to #news for further information.

[sick shale]

This isn't something we can assist with.

[viral pelican]

Who will help then?

[dusky depot]

I want to transfer my game data outside EEA

[sick shale]

The data transfer process is Irreversible and there is no way to go back to the global version with this account.

[haughty bridge]

@sick shale after update when i swipe my screen to look around I feel some problem than previous days is it a bug or a feature

[sick shale]

Can you get a screen recording?

[sick shale]

This isn't possible due to GDPR policy.

[viral pelican]

But my account was stolen, what should I do, will all my effort be garbage?

[dusky depot]

@sick shale Yes

[night cloak]

@rare shale which part you didn't get ?

[blissful frost]

@sick shale can you guys fix the bug where you can’t move anything while crouching at the same time ?
this will affect competitive games

[sick shale]

You are responsible to safeguard your login credentials.

[storm flume]

Please refer to this channel's pinned messages for further information, @blissful frost:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[viral pelican]

You are responsible for helping

We are human, mistakes can happen and such unpleasantness is not pleasant in such a system.

[sick shale]

You may contact customer service for further assistance, @viral pelican. We are not affiliated with the customer support team and are unable to assist further with such matters.

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[blissful frost]

@cyan citrus it’s for everyone

[viral pelican]

ok thanks.

[celest shadow]

Thank you for submitting a bug report in #old, @mighty cradle. Regarding the bug you encountered, it will be corrected with a patch this week.

[surreal geode]

I thought runic power and vikendi supposed to release this update?

[pallid briar]

Please refer to this pinned message, @surreal geode.

[real chasm]

Hi. I need help. I have updated my PUBGM on emulator and now my Keymapping is not working correctly. I need help please.

Anyone please reply.

[pallid briar]

Please type .emulator in #481204134859505684 to get the emulator role and also to access #emulator-support.

[real chasm]

Thanks I'll check there.

[pallid briar]

Please try asking there and wait patiently for a response. Also you can try downloading HD Resources pack meanwhile and see if that helps.

[short oasis]

I cant invite my friend because apparently he is on a different version but when i check the appstore there r no updates available for me

[steep cradle]

Hi i just updated my pubg and the prone button went missing how to fix that? I restarted the game already but none

[steep cradle]

There is i just updated ittt

[short oasis]

I literally dont see anything

[night cloak]

I would like to know if poco f3 will get 90 FPS and if I use a file to unlock it will I get banned

[short oasis]

“Open”

Maybe its a bug, ill force auto update it later

[sick shale]

Yes, modification of game files is against the term of service.

[mild rune]

Why i cant update the game in playstore?

[sick shale]

@short oasis Update is still rolling out.

[cyan citrus]

You can download the APK from official website as well.
https://www.pubgmobile.com/.

[short oasis]

Ok

[night cloak]

So when poco f3 get 90 FPS update

[pale estuary]

i had fill application 2 days ago to be content creator for this server no reply yet how long its take anyone can help please?

[sick shale]

Update is still rolling out. Refer to #news for further information.

[sick shale]

No information.

[night cloak]

Will PUBG mobile in the next update give 90 FPS support to other devices?

[drifting orchid]

Probably

Coz like many iphones and ipads have better specs than the ipad pro 2018, and this ipad can support 90fps, so the others should also be able to

[drifting orchid]

Rebel bro can u ask some pubg dev to review the crouch problem/glitch that many ppl are facing

[hushed zealot]

Is the new update 1.6 is available on the official website of PUBGM ?

[celest shadow]

Yes.

https://www.pubgmobile.com/en-US/home.shtml

[storm flume]

Please refer to this channel's pinned messages for further information, @drifting orchid:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[drifting orchid]

Oh im sorry i just checked pins @sick shale

Ik one problem of theirs but lets hope it’s addressed in the near future

@night cloak^^

[night cloak]

🥲

[celest shadow]

Feel free to provide your suggestions in #old. It will take some time to optimize the game to support the 90 FPS option for newer devices.

[night cloak]

I see now why PUBG do it mostly for flagship phones

[sick snow]

After updating, I can't aim while crouching for ads, its getting annoying because it's harder to aim. I'm not sure if others are also experiencing this problem.

[pallid briar]

Please check out the pinned messages. This one to be exact:
#questions message

[sick snow]

Alright thanks

[cursive pulsar]

i dont get any update yet

[humble glade]

Hi..i need help

[cursive pulsar]

android

[pallid briar]

Can you please try restarting your device and check again?

[pallid briar]

How can we help you?!

[humble glade]

my acount its banded

[polar marsh]

Please refer to the private message from @polar marsh for further information, @humble glade.

[night cloak]

My loved ones
When opening the binoculars or when moving, the shooting does not move, what is the solution to the problem?

[pallid briar]

You may refer to the pinned messages.
#questions message

[cursive pulsar]

nop

didnt get it

[gentle minnow]

How to get old friends?@pallid briar

[night cloak]

why I don't get 60 fps
Device Redmi note 9s

[thorny dagger]

Because it has 4gb ram?

[night cloak]

I have 6 gb of ram

[signal orbit]

Hi guys I need help with my gameplay.. for some reason when I'm swiping my camera and then I hit the crouch button, I can no longer swipe the camera? I have to retouch the screen to swipe my camera.. anyone have a solution to this problem?

[astral hazel]

Can anyone help me

[thorny dagger]

I thought it has 4 gb ram

[cursive pulsar]

You may refer to the pinned messages.
#questions message

[thorny dagger]

I think some settings changed

[night cloak]

@thorny dagger not brother

[signal orbit]

yeah it's really weird lol

I'll post it on the bugs settings

[night cloak]

@thorny dagger can you help me

[thorny dagger]

I'm not sure

Maybe that phone doesn't support 60 fps

Or maybe it doesn't show

Like a glitch or something

[night cloak]

@thorny dagger I have a 60 hz screen

[thorny dagger]

Hmmm

It should support

Watch any videos in youtube with that phone gameplay

And see if it is really supported

[narrow sparrow]

Any mod..?

[pallid briar]

You can update from the official website:
https://www.pubgmobile.com/en-US/home.shtml

[cursive pulsar]

thx but that will delete my all ingame resources

[robust siren]

is it official?

[cursive pulsar]

yes it is

[silk island]

I want to unlink my Facebook account from my blocked account on the game

[pallid briar]

You need to play with a friend that is a returning friend and was inactive for atleast 28 days.

[night cloak]

i want to unlink my email from my account

[pallid briar]

It is possible that your phone is not capable or the game is not optimized to run that feature. Feel free to leave your feedback in #old.

[thorny dagger]

@cursive pulsar delete pubg and reinstall it will come with update

[pallid briar]

You can't unlink your third link email manually since it is not a feature yet.

[pallid briar]

Yes, that is the official website.

[night cloak]

a hacker legit put his email on my account tho :/

[pallid briar]

Please state your issues, @narrow sparrow @astral hazel.

[pallid briar]

That is unfortunate, please contact the customer service in-game for further assistance.

[fringe vector]

My five finger is not working as usually?

any Suggestions?

[pallid briar]

Could you please elaborate your issue?

[fringe vector]

you can’t help?

[worldly goblet]

I can't move my screen anymore if I tap on crouch bottom

[storm flume]

Please refer to this channel's pinned messages for further information, @worldly goblet:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[pallid briar]

An explanation of your issue would be helpful.

[mild rune]

Still cant updateee

[astral hazel]

I can't reedem outfits from recall event

[pallid briar]

Could you please provide a screenshot of your issue?

[astral hazel]

Some codes popout

[pallid briar]

Please restart your device and try again.

[marble socket]

Is there bigger changes in vikendi since it got removed? :)

[mild rune]

Same

[pallid briar]

Can you try clicking on what's new and see the version?

[mild rune]

1.5.0

[fair trail]

One time i got this bug

But when i used a second device its was not there

I waited 1-4 days than its fixed

👍

[mild rune]

My friends have same problem too xd

[pallid briar]

No exact information or a list of changes, sadly.

[fair trail]

Do this
Log out from your google playStore acc
than rest your device ( shutdown and turn back in )
than log back in and try again

[mild rune]

I did everything xd

Nvm

The update is here now

[fair trail]

@mild rune its will get fixed anyway

[fair trail]

And yes!!

👍

[fringe vector]

i can’t play five finger? why Pubg Mobile

[mild rune]

Ty

[fair trail]

Ipad ?

[fringe vector]

No Iphone?

help me

[sick shale]

Do you face movement issues while crouching?

[fringe vector]

yes

[storm flume]

Please refer to this channel's pinned messages for further information, @fringe vector:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fair trail]

might be issue give it sometime till they fix it

[fringe vector]

are you sure?

[real shard]

refer to pins

[fringe vector]

help me

when they will fix thiss bug

[feral forge]

Please refer to the pinned message in this channel for further information in this regard, @fringe vector.

Feel free to leave a feedback to the game in #old along with the channel’s pinned instructions.

[modest ember]

This is showing resistance but I can't update

[blissful dagger]

Bro update aint ahowing I gotta play a scrimmage by 7 having 30 mins left

[opaque surge]

I want to remove my 3rd link phone number

[feral forge]

Try restarting your device, @blissful dagger and @modest ember.

[blissful dagger]

Oki

Thx for the hwlp tho it appeared just a minute ago

[modest ember]

Tried but still can't update

[feral forge]

Unlinking e-mail/phone number is not a feature yet, you cannot unlink it manually.

[sterile topaz]

Hello, my account has been stolen, please help

[feral forge]

When did you try it?

[opaque surge]

Is there any other way

[modest ember]

Before your saying

[feral forge]

Do you still have access to your PUBG MOBILE account?

[feral forge]

Not likely. Though you may try contacting the in-game customer service to seek for their assistance.

[feral forge]

Could you please try again?

[modest ember]

Ok

[keen stirrup]

Hello! After the “update” today,me and lot of person/friends facing with an error: when we crouching with movements,we can not rotate our charachters. (In simply: if you crouch,you can not coordinate your charachter,thats like “your fingers not respond with display”)

[sterile topaz]

No

[feral forge]

Please refer to the pinned message of this channel for further information in this regard.

[sterile topaz]

@feral forge No

[feral forge]

Unfortunately, if you do not have access to your account with any of your linked login methods, the in-game customer service will not be able to assist you.

[opaque surge]

I tried the in game customer service they don't even answer me just bot msging script

[modest ember]

Still can't

[keen stirrup]

Sure,sorry. You have truth.

[feral forge]

May I know where do you reside?

[modest ember]

Bangladesh

[feral forge]

If you have already contacted them, please be patient for a response from them.

[red dawn]

Hi
Is theres link for updating the game ?

[modest ember]

Please fix my issue

[simple epoch]

Can we delete the third link number after update?

[feral forge]

You may need to wait until the update has been fully rolled out.

[modest ember]

Ok

[wispy prairie]

So I got the update but there's no metro royale?? Wtf..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[feral forge]

No. Not a feature yet.

[red dawn]

@feral forge plz do u have update link ?

[true iron]

I still haven't got the update

[storm flume]

Please refer to this channel's pinned messages for further information, @wispy prairie:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[feral forge]

Please try restarting your device.

[wispy prairie]

Omg wow u guys gotta be kidding me. I was told 3 times that metro royale was going to be part of this update?

[feral forge]

You can update the game from your Google Play Store or AppStore, you can also the download the APK for Android from PUBG MOBILE’s official website, refer to subpoint 1.2 in #faq.

[wispy prairie]

I just wanna know how to play metro

[balmy monolith]

It's coming in 2 weeks from now.

[keen stirrup]

Im just wondering,why not maki g the tencent before the global update 1 week beta test? In this 1 week they can see what is working,and what not. Its actually not comfortable for the esport players.

[tough tiger]

Is there any know glitch till now regarding accounts in this update?
Like they are saying to make new account when trying to login to old account?

[keen stirrup]

Or the people need to play without “crouch”? Like in season 2 when the people just walking like a zombies and fireing like rambo?

[wispy prairie]

Yes that happened to me with my metro account and now I can't get on the beta to play it

[pallid briar]

You my refer to this, @wispy prairie.

[balmy monolith]

Currently you cannot play metro anywhere until the 28th, unless they add it back to the beta.(which is doubtful)

[pallid briar]

There was a beta program that players could join to test out.

[keen stirrup]

If theres were in beta… people didnt say any feedback,for heeey tencent father… when we crouching after that we can not controls our camera…

[storm flume]

Please refer to this channel's pinned messages for further information, @keen stirrup:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[keen stirrup]

I didnt know how many tester have in beta servers,but when im need to say a number,i think 5000+ players. And 1 of the x players didnt reacted the “bug” in the test server?

Its a joke. On a high prize pool toornament what can we say? Hey guys,dont use crouch,cuz thats not working yet,just stay like a ** and feel free to kill people.

[night cloak]

Is the crouching thingy a new feature or bug?

[dry walrus]

Update

Game is not on play store

[celest shadow]

It is a bug, @night cloak. It is planned to be corrected with a patch this week.

[night cloak]

yes thank uuuu

But do you exact time for when it’s going to be corrected?

[mild shard]

Custom sens for every gun i made is erased, excellent 😃

[keen stirrup]

“In this week”

[celest shadow]

No information, but it should be some time this week.

[tough tiger]

@celest shadow any report like this Today?

[celest shadow]

I have not seen any reports of such an issue yet.

[tough tiger]

Okay ty

[celest shadow]

Responded in direct messages.

[tame zenith]

I have recall event bug in pubgm how to fix it

[lofty vapor]

New Update Alot Bug 👍

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @lofty vapor. You can also submit a report in #old in compliance with the channel's pinned instructions.

[dry walrus]

Update

[sick shale]

Please report this issue in #old and include the following information:

• Numeric User Identification
• Device
• Wi-Fi/Cellular
• Country
• Screen Recording

[rotund relic]

Sir is there any update abt region change issues?

[ruby drift]

I have not received update yet

[solar swallow]

why when i crouch the ads doesnt work ( the touche screen) and sometimes the fire button doesnt work too

[storm flume]

Please refer to this channel's pinned messages for further information, @solar swallow:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[delicate willow]

I want 90 fps in s21 ultraaaaaaa

[indigo drum]

it doesnt support 90fps?

[delicate willow]

Nooooo

I still waiting for 7 months

Every update i still waiting

[indigo drum]

bruh...that phone costs 1200 usd

[delicate willow]

Yes

And it does'nt work

The screen support 120 fps

[indigo drum]

mi 10T can do 90 fps and it costs like 450 usd

[delicate willow]

Yes

I'm just waiting for pubg new state

[indigo drum]

u could literally sell ur phone and buy 2 Mi 10T😂

[delicate willow]

Yes

[keen stirrup]

Ooooor u can buy an ipad pro 😂

For 1200 €

[delicate willow]

Yes

[indigo drum]

well atleast you can get 60 fps....i play on 25

[delicate willow]

But i love playing with mobile

Pubg is down

[indigo drum]

is it???

[delicate willow]

I don't know for when do i still waiting

[pallid briar]

It is possible that the game is not well optimized for your device to support that feature yet if it is not available. You can provide feedback regarding this in #old.

Also, please move to a discussion channel like #chat or #pubg-mobile for discussion.

[stable slate]

Has Bluetooth Support but can't connect a controller? re.exe

[warm temple]

sus

[stable slate]

❔

[pallid briar]

Controller support is not a feature in PUBG MOBILE.

[stable slate]

re.exe

[weak wedge]

I need 90fps on Poco X3 pro

[sage arrow]

how can i report a hacker he is livestreaming and hacking

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @sage arrow.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[foggy thorn]

Where is zomby mode as you guys announced ?🤧

And where is the old maps ??😩

[storm flume]

Please refer to this channel's pinned messages for further information, @foggy thorn:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[foggy thorn]

Ok bro 🙂

[pallid briar]

It is possible that the game is not well optimized for your device to support that feature yet if it is not available. You can provide feedback regarding this in #old.

[tribal skiff]

Will be available on 15th of October I believe

[indigo drum]

is it just me or the rating has really been messed up since the update???

[fast tulip]

#questions

[modest ember]

I can't update will I reinstalle it?

[tribal skiff]

#questions message this message explains it

[thick yew]

What’s with the crouch button with this update. if i press it i cant look around, i have to take my finger off in order for me to look around. it wasn’t like this before the update

[storm flume]

Please refer to this channel's pinned messages for further information, @thick yew:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[silver rampart]

I need to change my account from India account to global account

[sick shale]

This isn't possible.

[silver rampart]

@sick shale Why?

[sick shale]

Data transferring process is Irreversible and there's no way to go back to the global version.

[fast tulip]

I can't change my regional please help me I'm trying for last 2 months

[sick shale]

Please contact customer service in-game for further assistance in this regard.

[fast tulip]

It sucks it is full reply bots theres no representative

It shows parameter error when I type thw code sent my pubgm.

[sick shale]

You may select the response that FAQ articles didn't help you and a support agent will review your inquiry and get back to you later.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[rapid bramble]

Why there is no update yet?

[bronze stump]

when i click bike,

i cant buy bike after update, anyone help me

[cyan citrus]

Can you please check for updates manually one time? Open the Google Play Store app > At the top right, tap the profile icon. Tap Manage apps and devices >Select Manage and then the app you want to update or check for updates.

[sick shale]

@gleaming spruce, @wintry vortex Thank you for the bug report in #old. The issue will be addressed with a patch this week.

[wintry vortex]

Bruh weeek are u serious only 2 day left until the season ends I’m at top 800

[mortal jolt]

Is the new update 310 or 700?

MB

[bronze stump]

help me plz

[spice burrow]

k

[cyan citrus]

You may refer to this screenshot.

[mild basin]

Will poco x3 pro get 90FPS update?

[sick shale]

No information.

[cyan citrus]

Try to enable auto updates by following the steps mentioned in my screenshot and restart your device one time, @rapid bramble. Otherwise, you can also download the APK from official website: https://www.pubgmobile.com/.

[earnest depot]

The AI MODE on normal is to hard I keep getting knocked with just 2 556 rounds fix it please

[mild basin]

Thank!

[cyan citrus]

Please provide your feedback in #old regarding the new feature.

[earnest depot]

@cyan citrus I have you blocked leave me alone

This is the right chat

[mild basin]

I waiting for coming information ,

[rapid bramble]

Auto update is already enabled

[cyan citrus]

May I ask where you reside, @rapid bramble?

[rapid bramble]

Bangladesh

[earnest depot]

Bunk I'm ignoring you your are part of the support staff

[cyan citrus]

Might be a regional issue. Please download the game from the link I have provided above.

[rapid bramble]

Ok ty

Bruh, he isn't talking with you, he is talking with me

U said it

[sick shale]

Please avoid having arguments here.

[rapid bramble]

seriously

[earnest depot]

I not they are

[sick shale]

If you have a question, state it. If you don't l, then please move to a discussion channel

[opaque surge]

Is there any way to remove 3rd link

[sick shale]

It cannot be unlinked at this moment.

[rotund relic]

Is there any update about region change issue?

[sick shale]

Please contact customer service in-game for further assistance regarding region-change issues.

[pallid briar]

Could you please try using a DNS?

[rapid bramble]

Why is there 2 apk?

Which one should I download

[lavish sequoia]

My account was stolen + I have all the documents that prove that the account is mine, what should I do?
Please help me

[cyan citrus]

The first one is complete version. The second version is compact version to save your bandwidth. However, you may need to download the extra resource files.

[rapid bramble]

Ohh

[cyan citrus]

Hello! Can you still access the game through any of the social media accounts linked to thew game? Also, please mention the exact social media account that has been compromised.

[slim bloom]

Have you found this popup in game?

[lavish sequoia]

@cyan citrus I can log in with the third link
He stole facebook and gmail

[cyan citrus]

Does Facebook and Gmail account belongs to you in the first place, @lavish sequoia?

[bronze stump]

i cant buy anything in clan. gamellop

anyone help me plz

[lavish sequoia]

@cyan citrus yes

[rapid bramble]

I haven't opened the game today lol

[slim bloom]

Have you updated it already?

[cyan citrus]

This feature may have been disabled with recent update. Feel free to provide your feedback in #old.

[bronze stump]

how nice no one help me

[rapid bramble]

Nope

[slim bloom]

May I know what is you in-game region?

[rapid bramble]

Bangladesh

[cyan citrus]

Please contact customer support of the relevant versions to retrieve access to your compromised social media accounts.
For Gmail: https://support.google.com/.
For Facebook: https://www.facebook.com/help.
Also, you can reach out to customer service in-game to remove any unauthorized access from your account. Please be advised that this process may take up to 30 days.

[proper nova]

how to get teamate

[rapid bramble]

seriously my network is really faster than light

[pallid briar]

You can try asking in #activities instead and get some temamates.

[slim bloom]

Could you login to the old version and let me know if you get the pop-up or not?

[rapid bramble]

Ok, wait

[rancid lotus]

Hi, someone Twitter and play games to my account and now I can't unlink his accounts, I can login with email

[cyan citrus]

You can reach out to customer service in-game to remove any unauthorized access from your account. Please be advised that this process may take up to 30 days, @rancid lotus

[rancid lotus]

I can't make it faster because I can't play with my account and I invested 2k€ maybe more

[cyan citrus]

Please understand that we are not affiliated with customer service and we can't help you with such account related issues, @rancid lotus. Please reach out to customer service in-game for further proceeding.

[cursive quail]

Hello, I received the conversation, but I expected that I would have the option of 90 frames, but it does not exist. What is the reason? My device is powerful with a Snapdragon 865 processor with a screen refresh rate of 120 frames, so what is the reason? I want a 90 frame option?

[rapid bramble]

Bruh, wait, I can't log in?

I could log in yesterday

[slim bloom]

Thanks for the valuable feedback.

[shut pagoda]

I haven't received any updates yet. I want to know why??

[keen lark]

@slim bloom bro how to get new leaks

[cyan citrus]

Where do you reside?

[shut pagoda]

Bamgladesh

[shut pagoda]

Bangladesh*

[misty tiger]

BRO I DOWNLOAD PUBGM UPDATE AND MY UPDATE TAKE VERY MUCH TIME MY INTERNET IS VERY FAST

[cyan citrus]

Might be a regional issue, @shut pagoda. Please download the game from official website.
https://www.pubgmobile.com/.

[cyan citrus]

Try to restart your device one time, close any background applications and clear browser and Play Store cache. Otherwise, switch to a different network.

[rapid bramble]

Maybe joining pubg mobile Bangladesh will help us more?

#community-news message

[misty tiger]

BUT MY DEVICE IS IOS

[cyan citrus]

Try to restart your device and close any background applications, @misty tiger. Unfortunately, not something we can help with much.

[drifting orchid]

@cyan citrus Bunk can u ask everyone who’s complaining abt the crouch glitch in #old to check pinned messages?

just a reminder everyones complaining abt it

Ik others are asking in feedback bugs

I cant message them to check pinned messages bcoz of 6hr slowmode

[cyan citrus]

I'm not allowed to do so. Feel free to ask that in #discord.

[cursive quail]

Hello! Does anyone have an answer to my problem?

[drifting orchid]

ok i just thought id ask a mod to do what i cant

[cyan citrus]

You can ask the moderators in #discord, @drifting orchid.

[cyan citrus]

You may need to state your issue first.

[drifting orchid]

No noone has answer it depends on the pubg devs ,many devices with very good specs cant play on 90fps

They just havent made/released the option yet @cursive quail

[night cloak]

Really bad update. So many bugs

[drifting orchid]

ik but give feedback in #old

[night cloak]

I did

[cyan citrus]

Please report such bugs through #old and add as much details as possible in compliance with channel's pinned instructions. You can also use the active thread in that channel.

[cursive quail]

@cyan citrus
I asked above

[drifting orchid]

You can give your opinion on the update in #chat #pubg-mobile

[cyan citrus]

I believe you have already been answered before.

[cyan citrus]

The feature may have been removed from the emulators recently. Feel free to provide your feedback in #old.

[bronze stump]

its back again??

[cyan citrus]

Please don't use this channel for such discussion and inapplicable comments. You can always use #chat.

[night cloak]

k sorry

[drifting orchid]

Lol If its not back will you get the problem again?

[bronze stump]

yes

[cyan citrus]

No worries, @night cloak. Do come back here if you require any assistance regarding the game.

[drifting orchid]

@bronze stump i would suggest using a different emulator

[bronze stump]

no way gameloop is official

[drifting orchid]

Just a suggestion.

[twilit jay]

No update yet on Google play store.

[exotic axle]

Dose tdm and Arcade for game highlights?

[cursive quail]

@iamascend#٦٨٠٩
Okay! What do you do now? What do I have to do to activate the 90 frame option? I waited a long time for this update to run 90 frames

[cyan citrus]

May I ask where you reside?

[twilit jay]

Your not <@&481161015728406538> go away

[twilit jay]

North America (ny) you a wanna be moderator

[drifting orchid]

@cursive quail Nothing you have to wait for the PUBGM developers to officially release the 90 FPS option. There is nothing we can do about it. Report this in #old .

[night cloak]

ok thanks

[twilit jay]

Better answer keep doing such a good job like yoi been, don't stop now

[drifting orchid]

delete and download again thats how i got it.

[cursive quail]

@drifting orchid ok

[cunning dew]

Can someone help me find this player darkiller? He is an old friend but i lost his id and can't find this 'k' in his name 😢

[night cloak]

why when I jump with a motorcycle very high and I land on a mountain it buggy a lot and I get stuck until the end of the game

[forest thunder]

Dear, Developers I want to say that the new running animation in the 1.6 is not good it is like the running style of old people.

So,I Beg you please give the old running animation back.

[cyan citrus]

Please provide your feedback in #old, @forest thunder.

[north plume]

Hi i want to change region in pubg as a Pakistan

[cyan citrus]

Please report such bugs through #old in compliance with channel's pinned instructions. If you have a video evidence of the issue, it would be very helpful.

[cyan citrus]

You can change your region through in-game settings > Basic. If you are facing any issues while doing so, then please contact customer support in-game.

[forest thunder]

It's not a bug it is a feature which had been released in 1.6 update that's why I am reporting it here.

[north plume]

I tried lots of time but code not received how i change region from prtogal to Pakistan help pls

[night cloak]

k

[night cloak]

I will try it again with recording

[celest shadow]

Sorry, but I could not find this character either. You may have better luck asking in #media instead.

[cunning dew]

Thank you

[trail raft]

Is there any other way getting a rename card accept from the shop and lvl 10

[cyan citrus]

Got it! As I didn't play with the update yet, I could not understand it. My apologies for that. If you want to report an issue or if you believe that is not satisfactory, you can still report it through #old.

[glossy scaffold]

Hello can any help me?

[north plume]

I tried lots of time but code not received how i change region from prtogal to Pakistan help pls

[night cloak]

Is it only me or touch screen doesnt respond on right side of screen

[cyan citrus]

Please state your issue.

[trail raft]

@night cloak no it's just u

[glossy scaffold]

Today 14 September my pubg account got ban without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glossy scaffold.

[cyan citrus]

You have already been answered here: #questions message

[night cloak]

Thx

[fast marsh]

Help

[cyan citrus]

Please state your issue, @fast marsh.

[north plume]

Not helpful reply

[fast marsh]

Can't change my religion i put my number but i didn't get code @cyan citrus

[terse birch]

Since this update sometimes i cant swipe on my screen for few secs. It just stays like that

[cyan citrus]

Please contact customer support in-game or report the issue in #old in compliance with channel's pinned instructions.

[balmy plover]

can you please tell me the exact date of rank pushing ? of C1S1

[cyan citrus]

Does the issue happen while crouching?

[celest shadow]

You mean the start of the new season?

[balmy plover]

no i just want to know end date of c1s1 rank pushing

it is 17 or 16 ?

[celest shadow]

September 17.

[terse birch]

Yes

[balmy plover]

ohk then rp lock for only 2 hours ?

[cyan citrus]

The issue has already been reported and will be fixed with an upcoming patch this week.

[celest shadow]

The Royale Pass Month 3 will be available starting September 17 as well.

[balmy plover]

bcoz it was written new rp m3 on 17 and m2 rp last day is 16

can we get 16 complete day to access our m2 rp ?

[celest shadow]

Royale Pass Month 2 will end on September 16 (UTC+0).

[covert cosmos]

Hello,
I am on Ipad Pro 2020 and a friend is on IPhone 11 Pro and we don't have the update, how can we do?
Thank you very much

[robust sun]

Why my pubg can't updated I see all my friends has updated 😭😭😭😭

[balmy plover]

ohk thanks 😊

[pallid briar]

You can download/update the game from official website.
https://www.pubgmobile.com/

[robust sun]

Why my pubg can't updated I see all my friends has updated 😭😭😭😭

[jovial aurora]

I need help about the ESports room card did tencent stopped providing ESports room card? Or there is a new way to get ESports room card

[median roost]

I need help ,how to get tournament room card ,i have submited the license , whats the next step?

[pallid briar]

You may refer to this pinned message:
#questions message

[celest shadow]

You will be contacted via e-mail if your application has been approved.

[median roost]

Okay ,thanks.

[glossy prairie]

Can anyone help me,I can't unlink my account I am having 2 accounts linked with Facebook and play games.i need to unlink play games and link twitter account but I can't unlink the 2 accounts,its showing client error pls help me to fix this

[lucid basin]

does anyone know why i can't redeem stuff in recall shop?

[jolly moth]

Has the devs come back with the results of when they are gonna fix the reported bugs

[glossy prairie]

And I am using emulator

[pallid briar]

Could you please provide a screenshot of your issue?

[lucid basin]

okay w8

[earnest depot]

The tdm in the new mode is pointless you still get the chips even if you lose bit the worst is that when tdm is over it scatters your entire team

[glossy prairie]

Hello anyone help me 😭😭

[pallid briar]

Please contact the customer service in-game for further assistance.

[lucid basin]

this

[pallid briar]

Feel free to leave your feedback in #old.

[pallid briar]

Please report the issue in #old and make sure to add the following details:

• Numeric User Identification
• Device
• Wi-Fi or Cellular
• Country
• A detailed description

[lucid basin]

okay ty

[pallid briar]

No estimated time but hopefully soon. Keep an eye on #news for more updates in the future.

[glossy prairie]

OK @pallid briar

[jovial aurora]

Yeah I already have that link and also got room cards multiple times but after recent update when they added ESports room card features in advance room card they don't reply via email and if they reply then after filling the application form they ar just rejecting the events without any specific reason

[obsidian smelt]

How do I unlink my Google account from pubg mobile. I want to unlink my current Google account from my pubg mobile account because I want to link it using another account.

[pallid briar]

Please refer to subpoint 2.5 in #faq for further instructions.

[pallid briar]

You will be contacted via e-mail only and if your application has been approved. Unfortunately we are unable to assist you further in this regard.

[jovial aurora]

Ok brother thanks for your help 💖

[median bough]

Ban him

He killed both me and my teammate on purpose

[pallid briar]

Please report such teammates using the built-in in report feature in-game.

[median bough]

How if i can't find them are you 12

It's a team vs ai game