questions

[tacit flint]

Yes

Paramatr error

[pallid briar]

Try again later or contact the customer service in-game for further assistance, @tacit flint.

[tacit flint]

I tried to much but I can't

Form a month I am trying

[meager pumice]

Is there new vehicle on sanhok @pallid briar

[cyan citrus]

Feel free to report the issue in #old.

[cyan citrus]

No information in this regard.

[pallid briar]

We don't have any information regarding this. You may check the patch notes from the pinned messages to see more about update.

[meager pumice]

Whats this?

[tacit flint]

I will send you the id please change 5889165987

[pallid briar]

I believe that is the Tesla skin for the pickup truck in Sanhok.

[meager pumice]

Oh thank u

[earnest hedge]

Hi, My account 5807449353 was been hacked by any hacker through my facebook account. As per now I have recovered my facebook account successfully. But on logging in pubg account via facebook I get an error of "My account data has transfered to another version. Cannot login to this version. Please download the correct version before trying again." Kindly help me to recover my PuBG ID as its been very close to my heart and I have spent numerous amount of time and my hard earned money on maintaining it.

[sick shale]

This is the Tesla Cybertruck skin:

#news message

[pallid briar]

We are unable to assist you in this regard, please try again later and fee free to report the issue in #old as advised.

[meager pumice]

Oke tnx for help

[tacit flint]

I don't know what to do

[pallid briar]

It seems like your account was migrated to a different version of the game when it was compromised. If your account has been migrated to another version, you can no longer use it for the global English version of PUBG MOBILE.

[tacit flint]

[earnest hedge]

I tried logging in BGMI and Korean version through my friends who are located in specific regions. But on logging in through my fb id pubg created a new id with new credentials instead of using my old credentials.

[pallid briar]

You can try changing your region at a later time. Please contact the customer service in-game otherwise. Feel free to report the issue in #old following the instructions that are pinned to that channel. Sadly, we are unable to help you with account related issues.

[pallid briar]

Please contact the customer service in-game for further assistance regarding account related issues.

||@sick shale.|| (thank you)

[wise violet]

لو سمحت معايا فيديو لهاك عاوز ابعتو

[storm flume]

Please do not use languages other than English, @wise violet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @wise violet. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Is there any chance to unban my main account?
It got banned because my google account got hacked(it was linked to my pubgm account) and the hacker used hacks to ban it
Now it is banned for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Is there any chance i can change my server?

My little bro changed it and my phone broke for about one and a half months

[pallid briar]

You can change your server from the basic settings in-game. If you have a cooldown, you need to wait for it to end.

[night cloak]

Okay thank you

I have some problem doing the registration they send me a link to register because with was in all talents finals

[near canyon]

<the game deleted my 198 uc. what am i going to do? >```

[cyan citrus]

Can you please elaborate how the UC were deducted, @near canyon?

[pallid briar]

Where are you currently residing?

[night cloak]

USA

[pallid briar]

Can you please try restarting your device and trying again?

[night cloak]

Sure

[sullen flicker]

my account is hacked

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[sullen flicker]

yes

but hacker linked his gmail

[limber idol]

my account ate a 10-year ban and unfairly , I'm in the military, I'm in the military, and I can't enter the game when I enter the game, I play occasionally with my decks, but someone used a banned program and I ate a penalty when he should have eaten, and my account was a really good labor Account, I demand a reduction of my penalty . idsi of my account "5170445933" I wish you a good day

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber idol.

[pallid briar]

Please contact the customer service in-game to unlink any unauthorized social media accounts, @sullen flicker. You can use this screenshot as an example.

[sullen flicker]

i cannot see it properly

[night cloak]

Same

🥺🥺🥺

[pallid briar]

Please try using a DNS referring to subpoint 4.3 in #faq and see if that helps.

[night cloak]

Thanks

[sullen flicker]

now what should i do

[sick shale]

Select the response "I can wait 30 days for account recovery"

[sullen flicker]

ok

i selected

[bright crag]

How much go u need to make clans

[night cloak]

50,000 BP

[bright crag]

Tysm I didn’t think google would have that

Should’ve googled first

[night cloak]

Not a problem & you’re welcome

[twilit rune]

the volume while using the same headphones for iPad is wayyy less in comparison to android mobile
(PS its only the volume of the game, not other things)
can anyone help me with it?

[cyan citrus]

Try to do a routine repair of the game and restart your device, @twilit rune.

[fossil bridge]

When doing a routine repair will your maps and control sens. be deleted?

[cyan citrus]

The update files will be deleted, @fossil bridge. To avoid any issues, you can upload your sensitivity to the cloud.

[fossil bridge]

Ok thanks

[cyan citrus]

My pleasure, @fossil bridge!

[thick widget]

Hi

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @thick widget. Remember to read through #faq before asking questions in the support channels.

[thick widget]

I want to change ms region but its not giving me code

[cyan citrus]

Please contact customer support in-game for further assistance, @thick widget.

[thick widget]

Not working i have contacted them

Please help i want to change my region

@bunk

@cyan citrus

I am trying from many days but didn't successful to change your the last hope

@cyan citrus

[heavy vortex]

This is your only hope. @thick widget

[thick widget]

Thay are only giving the way tbat i have only tried

They are bots you are the hope bcoz you are real people

Are you one of support members @heavy vortex

[heavy vortex]

@thick widget Refer to this.

[heavy vortex]

And no.

[thick widget]

Thanks

@cyan citrus what you say

[cyan citrus]

You have already been answered, @thick widget.

[thick widget]

Ok

Can you teach me how to contact in game person support instead of bots

@cyan citrus @heavy vortex

[cyan citrus]

If you can't connect to a customer support representative, you are free to report your issue in #old in compliance with channel's pinned instructions. We can't help you to change your region here on discord, @thick widget.

[thick widget]

Ok

Thanks

[trail vapor]

Hi

[cyan citrus]

My pleasure!

[cyan citrus]

Hello! Please state your issue.

[trail vapor]

Hello pubg mobile, one day i was playing pubg mobile and suddenly my account was banned without any reason why it was banned this is my personal account id on pubg mobile: [phone]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @trail vapor.

[night cloak]

That would not result in his voice chat being muted. You voice chat is muted for being rude/toxic towards other with your in-game microphone.

That’s fine, @night cloak. 🙂

@bold siren

[winter garnet]

Hi

[night cloak]

Hello, @winter garnet. How can I help today?

[winter garnet]

I need to help

[night cloak]

Kindly state your issue and I’ll try my best to assist you, @winter garnet. 🙂

[winter garnet]

How creat room esport ?

[frosty wharf]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account 5138899140

The name of the account user BARWARKN

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frosty wharf.

[winter garnet]

?

[night cloak]

Kindly refer to this message, @winter garnet:

<#questions message>.

I believe this is what you’re looking for.

[misty tiger]

hlo i need help

Can anyone help me please

[winter garnet]

So far no response

[cyan citrus]

Please state your issue.

[winter garnet]

I submitted a long time ago but no response

[misty tiger]

I have problem in my i pad mini 5 . Frist in seson 19 i play pubg on extreme and smooth but when C1S1 come my graphics setting are smooth high.

[winter garnet]

؟

[cyan citrus]

Did you try to reinstall the game?

[misty tiger]

Yes bro many time

[cyan citrus]

It is possible that the extreme option may have been removed for your device, @misty tiger. Feel free to provide your feedback in #old in compliance with channel's pinned instructions.

[misty tiger]

So there is no way to fix it.

[cyan citrus]

Not I'm aware of, @misty tiger.

[night cloak]

Then you were not accepted for the card.

[misty tiger]

What I don't understand.

[cyan citrus]

I don't have any fix for your issue, unfortunately.

[misty tiger]

So this is device issue.

[past python]

i using ipad mini 5 while changing name i cant use other characters that others use how to fix it

[night cloak]

Are the option still available for your device?

[night cloak]

May I ask what you’re trying to use?

[past python]

like this ℋℰᗩᗪŞ ℋØØƬ༒ᶠᶥʳᵉ꧂

[night cloak]

Your name contains to many characters, @past python. I believe the maximum is 16.

[peak dune]

Hi someone can help me to fix ban problem?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @peak dune.

[past python]

i want to like these same ℋℰ ༒ᶠᶥʳᵉ꧂ but cant add

[night cloak]

Because the symbols are counted as multiple characters, @past python.

[past python]

can we copy from google and paste it and can we refer to some where for special charaters to rename

[night cloak]

Unfortunately you cannot it’s all a guess of how many characters those special symbols use.

[past python]

even this letter cannot be renamed

[vocal cedar]

I need help, my account has been hacked

[storm flume]

Please contact the customer service for further assistance, @vocal cedar.

[vocal cedar]

nobody answers

[feral forge]

This is a matter that only the in-game customer service can assist you, we are unable to assist players with account related issues here on Discord, @vocal cedar.

[night cloak]

Hi guys, the hacker banned my account 10 years any help ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[cyan citrus]

You are not allowed to self-advertise here, @livid shell.

[livid shell]

Sorry I don't know it before

[frail belfry]

I need a pubg mentor

I need pubg therapy

[night cloak]

How can I help, @frail belfry?

[brave crypt]

Hello i wanna show someone of the support a cheater that i can't report about can i get help please?

[night cloak]

You need help reporting a cheater in-game, @brave crypt?

[brave crypt]

Yeah

when i report him/her it says it's a fake id

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via https://bit.ly/3uDSJZv.

[brave crypt]

can i show you? @night cloak

[night cloak]

Sure!

[brave crypt]

they both

[night cloak]

What happens when you report them?

[brave crypt]

when i click on report it says user doesn't exist

or something like it

it means he is editing the id

look

[night cloak]

Are you sure it doesn’t say you’ve already reported the user?

[brave crypt]

the id is 123456789

[brave crypt]

Yes it doesn't say that

[night cloak]

Can you search in the “add friends” section and add them by username?

[brave crypt]

this is the user

its not letting me to report about him

[brave crypt]

he is playing right now

[night cloak]

You can report them via the link I’ve given you if you’ve video evidence.

[brave crypt]

Okay i'll see it now Thank you for your fast reply and i'm so sorry if i was disturbing

[night cloak]

You’re most welcome! Have a great day/night ahead. Always here if you require further assistance. 🙂

[brave crypt]

Thank you! ❤️

[broken stratus]

Yo wsp guys.

Do y'all have a show layout channel

Nevermind

[night cloak]

You can use #media if you’d like to share yours, @broken stratus.

[oblique meadow]

I reinstalled the game but when I try to log in he says logged in from new version

[feral forge]

Is this the beta version, @oblique meadow?

[oblique meadow]

No

[feral forge]

May I know where did you install the game from, @oblique meadow?

[oblique meadow]

From Google play

[feral forge]

Could you please try to perform a routine repair from the login menu of the game, @oblique meadow? And if it does not help, this issue will usually get resolved itself after the next update, which is starting from September 14th.

[oblique meadow]

Ok 1 seconds

[distant jungle]

Can someone help me please.. where to find the result of pdp contest? I am new here.. im sorry

[feral forge]

From PUBG MOBILE’s official website:

https://www.pubgmobile.com/en/event/global_design_contest_2021/results.shtml

[distant jungle]

Thank you so much

[fossil parrot]

please guys report this guy he using x ray and autoaim
ID 51546030842

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fossil parrot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cedar raven]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cedar raven. Remember to read through #faq before asking questions in the support channels.

[brittle wagon]

Hello the guy back and put bad picture on my id on guest account and no one is helping me!!!!! Im having this problem sinces weeks please help me to remove and banned the account the picture is so baddd!!!! This is his guest account id 51566955344 please help me

[cyan citrus]

You can report such abusive profiles directly through in-game customer service.

[simple epoch]

Hi, i wanna read patch notes of next update please

[feral forge]

You may refer to the pinned message of this channel, @simple epoch.

The account will be forwarded, we will inform you when the profile picture has been reset, @brittle wagon. Thank you for your report.

[dusty cairn]

i had waste all this time for nothing

i rlly disappointed from this custome service

badest custom service i ever seend

seen*

[empty yew]

@cyan citrus I want to Change My Region, But the region change Option is not showing. Maybe Because of Europian Account. Is there Anything To solve this problem.?

[cyan citrus]

The region change option is not available for the accounts registered in EEA region, @empty yew.

[night cloak]

You may contact them again with all the information they asked for previously. If you cannot prove the account is yours then you will not receive access to the account again for obvious reasons. Kindly provide your feedback regarding PUBG MOBILE in #old.

[dusty cairn]

i give them they need .. social media account name , creating date , 2 screenshots for recipts from more than 3 months ago

what they need more

i asked about what they need , nothing reply .. just boot

[night cloak]

Unfortunately we cannot assist with account related situations, @dusty cairn. Just provide all the information they ask for and make sure it’s correct. If not then you’ll have to start a new account or obtain the correct information.

[dusty cairn]

i'm sure i provided they all info they wanna , idk what do they need more

and dont wanna to tell me

[night cloak]

I’m sure they would’ve stated what information they needed. They won’t tell you what didn’t match their information as it means people will come back again and again to try steal accounts. Kindly understand this discord server cannot assist you any further with this matter.

[dusty cairn]

how .. it's offical server

i'm sure , there's someone can help me here

[night cloak]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them. We kindly ask for your patience and understanding while they get to your request.

Same with community members too.

[dusty cairn]

thx for unhelping me 😄

[serene rose]

When will RP lock?

[steel pawn]

When did the event come from where we can make team & buy Rp in 270uc

[night cloak]

@steel pawn A regional event?

[steel pawn]

shoud it come in Pakistan regoin 🇵🇰

Any idea

because i do not have 360 uc ihave 260 uc 60 uc voucher

[night cloak]

No idea for regional events. 260 countries

[steel pawn]

Thnx for gideing

[spiral light]

I want to shift bgmi but my pubg mobile account is not showing region

[night cloak]

@spiral light European account.

[spiral light]

Yes so how can I transfer my account to bgmi

Please tell me

[night cloak]

When you created the account, you selected an European country. European countries don’t want their data transfer. Government stuff.

[wary frost]

i play pubg mobile on emulator [gameloop] and after 1.5 update my crouch,jump,prone is not working someone help me

[storm flume]

You can now access #emulator-chat and #emulator-support, @wary frost. Revert this at any time by sending .emulator in #481204134859505684.

[spiral light]

Any option @hopcord

[night cloak]

@spiral light No option, unfortunately.

[spiral light]

Can this fix in new update

[night cloak]

@spiral light Oh it is not a problem. Just a legal restriction.

[spiral light]

I want to shift to bgmi please give me soloution

[night cloak]

@spiral light You need to create a new account in BATTLEGROUNDS MOBILE INDIA.

[serene rose]

When will RP lock?

[night cloak]

@serene rose At the end of the day of the mentioned date on Royale Pass page.

[serene rose]

16 Sep?

[night cloak]

If it is written 16 September, yeah.

[serene rose]

[night cloak]

[spiral light]

I'm created but when I want to transfer pubg mobile to bgmi they are showing unfortunately we are unable to provide account transfer service at this time

[night cloak]

@spiral light Which country did you select for the new account?

[spiral light]

India

[night cloak]

@spiral light Can you show a screenshot of your profile’s basic settings?

[spiral light]

Can u explain what is this

If we r not shift to bgmi

@hopcord

[night cloak]

my achievementments are glitched. I tried repairing the game even reinstalled the game but still the achievements like Socail Star, Deadeye and Everone's Favourite are glitched. They won't no matter how many times i try. I have 40 plus statuses uploaded and total likes on my statuses are more than 1000 but in achievement section it's stuck at 81.
I completed deadeye for like 5 to 6 times now, fulfilled all the requirements for it but it won't complete.

What rank are you, @night cloak?

These are just few of my statuses and their total likes are more than 150 but still it's 81 in achievement section.

[night cloak]

Daimond in solos.
Server Middle east

[spiral light]

I don't have a region change option

[feral forge]

You have already been answered, @spiral light.

[heavy vortex]

Choosing Agree will do nothing and Choosing Disagree will ask you to delete the account

[spiral light]

How I changed my region option

[heavy vortex]

In simple words, you cannot change region if your account is in EEA region.

[night cloak]

It looks like you did not select India for your new account.

[spiral light]

So can this option help me to shift bgmi in future

[night cloak]

For the moments I believe it’s a bug and can be reported via #old. As for deadeye can you please provide a screenshot of your detailed statistics of the match you believe you completed it in?

[spiral light]

Can this option help me to shift bgmi in fature

[feral forge]

As long as the GDPR law exist, which is a government law, PUBG MOBILE is unable to transfer your account data to another country, @spiral light.

[night cloak]

i don't have a screenshot as of right now but i have an older screenshot of a match that i played abiut a week ago

If you believe you met all the requirements and should’ve obtained the achievement then any screenshot is fine.

this is the screenshot of that game. I did 8 consecutive kills with sniper rifles without missing a bullet. 2 of them were from mosin nagant, 6 continous headshots with AWM.

If you didn’t miss a shot your accuracy should be 100%. Try again all kills should be 50 meters or more and not a single shot missed. After getting your three kills, kill yourself with a nade.

[night cloak]

that's not a condition. What if someone has a rank. Killd few players with Ar rifle and then killed three enemies with AWM and then got killed by someone. won't this achievement complete?

As far as my accuracy is concerned. I got 6 consecutive kills with AWM without missing a single bullet, all of them were headshots. After that i missed at another guy and got killed.

[heavy vortex]

Make sure to have 100% accuracy and 100% headshot, and not use the same weapon to kill more. @night cloak

As you can see in your screenshot, there are hit marks (orange) on the hands and legs of the character.

[night cloak]

I did.
The other day in livik i killed 3 offline players with headshots with Kar98 from 50 plus meters away. It didn't got completed.

[heavy vortex]

Try once again, 100% accuracy and headshot and kill your player with nade after 3 kills. It will get completed.

[night cloak]

yes like i said after 6 kills i missed a shot at another guy and got killed by him. There is no mention of accuracy or nading yourself in achievement description.

[heavy vortex]

That's why it's complicated.

Since you missed the shot after 6 kills it messed up with the headshot percent and you didn't get the achievement.

[night cloak]

I will try again. What else i can do? I'm 65 points short of Unique Destiny and the achievements are not getting updated and this one won't complete. I've completed all the other achievements.

[heavy vortex]

For now try the once which can be done easily, or maybe the new ones if any.

[night cloak]

what about the other match I'm referring to? I killed 3 offline players in livik with Kar98K and killed myself with nade. I made sure the distance was over 50 meters.

[night cloak]

Completed all of them.

[heavy vortex]

The screen shot of detailed statistics would help better to identify what happened.

[night cloak]

I wish i had taken the screenshot but i played so many matches after that game. I don't have screenshot of that game.

[night cloak]

my device lahs while playing otherwise I'd have recorded the match.

[brisk summit]

Name of device: Honor 7c
Name of Internet connection: PTCL
My Character ID: 5240694079
Country: Pakistan
Issue: Iam not able to change my region from France to Pakistan. Iam not receiving any verification code. Please change my region to Pakistan.

[pallid briar]

Try again later or please contact the customer service in-game for further assistance.
Already responded previously, @brisk summit. Please avoid repeating the same inquiry.

[grizzled zephyr]

For the Bonus RP Point event, am I guaranteed to get 1000 points if I finish all the missions or does it depend on luck?

[celest shadow]

1 000 points if you complete all the missions. Completing all the missions will also give you 1 extra Bonus Coin.

[grizzled zephyr]

So it’s guaranteed?

[celest shadow]

Only if you complete all 8 missions, yes.

[topaz ermine]

At which time is the update rolling out?

[feral forge]

Starting from September 14. You may keep an eye out on #news for future announcements in this regard, @topaz ermine.

[topaz ermine]

Which time though

[night cloak]

No collect option ?

I tried again and this time accuracy and headshot percentage was 100%. Still it didn't got completed 😫

[fossil bridge]

Hey how much points do you get if you only complete 7 missions. Apparently i can't do the purchase 60uc one

[celest shadow]

<t:1631577600>

[celest shadow]

The RP points can only be collected in the new Royale Pass.

[topaz ermine]

Timezone...?

[night cloak]

That has been changed to your Timezone, @topaz ermine. Whatever the message says is the time in your country.

[night cloak]

Anyone care to explain why it didn't got completed 😩

Were all your shots 50 meters and did you kill your self with a nade afterwards?

[topaz ermine]

@night cloak this message?

[night cloak]

yes
2 offline players, killed them from 80 meters away. 1 bot killed him from 60 meters away.
I didn't missed a bullet as you can see in the screenshot. Also i didn't used anyother gun. And yes i killed myself with nade.

[night cloak]

Correct.

[topaz ermine]

how-

ok ty

[night cloak]

Tier is platinum 2 btw.
Came all the way down from Daimond trying to complete this achievement.

[night cloak]

Unix Timestamps

https://discord.com/developers/docs/reference#message-formatting-formats

[night cloak]

Is your RP already maxed?

Ya

I believe these points can be collected next season.

[night cloak]

yes those are for the next season.

[night cloak]

👍🏼

[night cloak]

what should i do?
I'm sick of Deadeye achievement.

could used 30 achievement points rn 😫

[ionic fern]

I need help.
My account ban 10 year.
I am no use any 3rd party apps and plug. Please help me.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ionic fern.

[night cloak]

Could you please share a screenshot of the detailed stats with the m4?

[pale estuary]

i had fill the form for content creator .how i know its ok to be content creator for this server?

[night cloak]

You’ll be contacted if your accepted into the content creator program, @pale estuary.

[pale estuary]

how long its take normally?

[night cloak]

No ETA.

[pale estuary]

thanks

[muted silo]

Where did the metro pack voice lines go? Where did the metro royale beta in settings go? When do we get dayz with pubg engine?

[night cloak]

believe me sir. i didn't used M4.

what I'm doing wrong here?

Unfortunately I’m unsure as to why I’ve asked to see your m4 stats.

that's the point. why would stats of m4 matter anyway.

contacted in game customer service. hopefully they fix thism

[icy compass]

@polar marsh when will we get Bhola Record voice Offically ?

[faint gorge]

Hey, I haven’t been playing this game since the beginning of this year it was uninstalled all this time, and I just redownload the game today and I saw the message “You’re banned for 10 years because of Violation of User Agreement on March 12 2021” and I tried to contact customer support about this issue but I can’t manage to reach anyone besides automatic generated messages. What should I do?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @faint gorge.

[next crane]

Bruh ban this hacker. He is even posting video of himself hacking

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via https://bit.ly/3uDSJZv.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @next crane.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[storm flume]

Please do not use languages other than English, @cerulean snow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cerulean snow.

[viscid rapids]

I want to change my region It cannot be changed manually because It shows 90 days left Pls Help to change it

[pallid briar]

Please wait for the cooldown to end before changing your region again.

[viscid rapids]

I want to change it before the bhola record event gone

[pallid briar]

Unfortunately there is no way other than waiting for the cooldown to end. Please be more careful next time, @viscid rapids.

[viscid rapids]

Ok

[night cloak]

Next seasons royale pass is gonna be 360 ic?

Uc* and the elite is 960?

[pallid briar]

RP costs 360 UC for Elite royale pass and 960 UC for Elite royale pass plus.

[night cloak]

Oh alr

[oblique yarrow]

Hello, my account has been banned by mistake. I did not violate the rules of the game. Please reply

[polar marsh]

Please refer to the private message from @polar marsh for further information, @oblique yarrow.

[gritty sphinx]

#questions i had got bhola voice pack...when i set it up and restart my game all voice packs are changed to default voice pack

[steep pine]

After how many damage the enemy was kill in tdm

[night cloak]

I downloaded the PUBG Mobile beta game, an update came after a week of testing, and I can't log in again, I deleted the game again and made a registration that shows a message that the code cannot be used again that it is already used, what should I do

[heavy vortex]

120 with level 2 vest and helmet.

[heavy vortex]

@steep pine

[woven sinew]

How do i get it fixed i've been facing this problem for a long long time and i really want to change my region to pakistan @heavy vortex @thin halo

Character ID : 5363948863

[pallid briar]

Please try again later or contact the customer service in-game for further assistance.

[safe jungle]

‏Hello, I got involved in a problem with my account, someone activated a new account, and named the account on the same number as my account, and he put a bad picture and wrote bad and obscene words in it, and I hope you delete this account or picture, my account number is: 5416720316 this number My personal account. As for the new account number that has been put in a bad picture, it is: 51387899653 . This is the account that threatens me and pressures me and causes me tension. Is there any help?

[feral forge]

The account has already been forwarded, we will inform you when the profile picture has been reset. Please be patient, @safe jungle.

[woven sinew]

I already did. Customer support asked me to repaid my game and try again and i did but im still facing the same issue

[fossil bridge]

Hi how many rp points do you get after completing 7missions apparently i can't do the purchase 60ucone

[pallid briar]

Feel free to report the issue in #old following the instructions that are pinned to that channel.

[woven sinew]

I did

[hollow coyote]

I have a question, can all countries link their account to a phone number?

[night cloak]

Is there a way for me to be unmuted in PUBG

I’m muted for 3 days

[pallid briar]

The method is currently still in beta phase, the option is only available for certain countries and regions.

[pallid briar]

Could you please elaborate?

[hollow coyote]

Will it be available soon in all countries?

[pallid briar]

No estimated time or information regarding this matter. Feel free to leave your feedback in #old.

[hollow coyote]

Thanks

[quiet mirage]

When I opened the parachute my character and screen was spinning so fast I couldnt see the screen..because of it other people landed first and killed me. Why did this happen

[pallid briar]

Please make sure you have a stable internet connection. Also, please report the issue in #old following the instructions that are pinned to that channel.

[night cloak]

Hello i just saw on tiktok a pubg mobile hacker he was advertising them and the vid i got the link of you can see his name so would appreciate it if you guys can ban him i got the link of the vid

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[hardy oriole]

Hlo ,sir my pubg account got hacked by other player my Twitter login and password changed other player and missuse my account please help me sir
My pubg account id: 5637783918

[feral forge]

Do you still have access to your PUBG MOBILE account with any of your linked login methods, @hardy oriole?

[fossil bridge]

Someone help??

[night cloak]

Hi, i'm a pubg player and i started to play this game 3 years ago. I was playing with my friends and in the midle of the match after i kill an enemy i was disconected. When i log in a message saying that i have been banned for 10 years was sent to me. I never used cheats or programs or anything that violates the user terms. I already sent 4 emails and nobody answer me properly. I ask you to verify corectly my account. I am a old player, I spent more than 250 euros in my account and this is by far my favorite game, this was a mistake please analyze correctly my account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[feral forge]

It is random, so I am not certain about the range that you can get with 7 coins, @fossil bridge.

[fossil bridge]

Omg ok🥲

[spark cargo]

My dear friends, my account has been entered into the game and an email has been linked to the game that does not belong to me. My social media accounts have been canceled and the account can still be accessed, but I am expelled after entering the hacker. Please help me to restore my account. ID No: 5425196778

[night cloak]

I’m muted for three days for violating rules or something and I can’t talk far 3 days can I be unmuted now somehow?

[fossil bridge]

But by completing all of them you will get 1000rp points right?

[night cloak]

I have mistakenly selected European region in PUBGM. I want to transfer data to BGMI. I am from India.
Please tell me how can I change my region ?

[onyx dagger]

As long as the GDPR law exist, which is a government law, PUBG MOBILE is unable to transfer your account data to another country, @night cloak.

[feral forge]

Unfortunately, if you do not have access to your PUBG MOBILE account with any of your linked login methods, the in-game customer service will not be able to assist you.

[night cloak]

I’m muted for three days for violating rules or something and I can’t talk far 3 days can I be unmuted now somehow?

[celest shadow]

On Discord? If so, you are no longer muted.

[night cloak]

But is there any way to change my county region ? I am not able to play.
It will be good if you could just change my country/region.

[onyx dagger]

Well, you see, it is a government law. As long as the GDPR law exist, nothing can be done about it.

[celest shadow]

Your only option is to create a new account in BGMI since your account is currently in Europe. Please know that we are unable to assist you with this.

[night cloak]

So you mean, I just have to waste all my money i spent. All the hardwork I have done ?

[celest shadow]

You are free to continue playing in the global version with your current account, but you will not be able to transfer it outside of Europe because of the General Data Protection Regulation (GDPR). Thank you for your understanding.

[night cloak]

Okay i understand. But Global Version is banned in India.

[celest shadow]

Create a new account in BGMI, that is your only option.

[night cloak]

Okay fine. Thankyou for being not able to help😂

[shut jackal]

I have a problem

In the PUBG mobile

[twilit rune]

I have tried it bro
it doesn't work
its still the same. . . no idea what's up with it

[night cloak]

Hey is it legal to use VPN. For playing pubg global in India?

Does finishing enemy w pistol or fist counts for pistol mastery and melee ?

[versed sonnet]

Please refer to subpoint 3.18 in #faq for further informations regarding VPN.

State your issue here, @shut jackal.

[shut jackal]

My problem in the game when I open the microphone, the sound of shooting, the sound of cars and walking movements disappear and I did more than one method such as turning the sound on and off, deleting and downloading the game, but without good results

[feral forge]

For Melee Mastery you must use a melee weapon. Same for Pistol Mastery, you must finish the enemy with a pistol.

[night cloak]

so that means i dont have to NOCK them using pistol or melee, only to finish them, right?

[feral forge]

As far as I remember, yes.

[worn jungle]

Any moderater who can help with some questions about (All Talents) tournament inside the game ? <@&481161015728406538>

[olive dove]

Feel free to state your questions in here to get proper answers.
Please don't mention the moderator role, unless there is an emergency related to this server.

[worn jungle]

So i got top 9 in the finals of (All Talents) tournament and i reserved an in game mail that i got an invitation to PMCO or PMNC that i can chose anyone, so i went to the customer service in game and i was told its for the finals and its confirmed that i got the slot, is that correct ?

[onyx cairn]

You should have got an in-game mail, @worn jungle. Please follow the steps as adviced in the mail to get in contact with the esports team!

[worn jungle]

I did get an in game email and i did submit the request info, but what i want to know is it a guaranteed invetation to Group Stage or Finals ? @onyx cairn

[thorny chasm]

Hello my server is on South America by mistake and i whant to put it on Middle East,if possible,put it on Middle East.....
plz cheng I m rank up in Middle East server top600...plz cheng and help me.......Dear Pubg Mobile . My Last Game Has Been Changed Server By Mistake Im Very Sad by Problem Please Help Me. My I'd 5355636417

[bright crag]

Eh hacks or no hacks? I stopped cause my joystick glitches

[onyx cairn]

It depends on your invitation. Please submit the form by providing accurate and correct information. Once done wait patiently for any reply to your email address used in the form. Be sure checking your email inbox, including spam folders from time to time. @worn jungle

[worn jungle]

This is the invetation i got

[thorny chasm]

Hello my server is on South America by mistake and i whant to put it on Middle East,if possible,put it on Middle East.....
plz cheng I m rank up in Middle East server top600...plz cheng and help me.......Dear Pubg Mobile . My Last Game Has Been Changed Server By Mistake Im Very Sad by Problem Please Help Me. My I'd 5355636417

[onyx cairn]

Great thanks. Once submitted, please wait for the email as mentioned above!

[worn jungle]

So it is guaranteed that we got the invetation ? Thanks Daniel

[onyx cairn]

Accidentally or intentionally doesn't matter, you need to wait for 60 days to change your server again.

[onyx cairn]

Yes, it is.

[thorny chasm]

I rank push 2mon

In bug chngeed

[worn jungle]

Is it Dedicated to any region ? Or only MENA.

[thorny chasm]

My ping 800ms amrica

[onyx cairn]

You will be contacted by your email for further information, @worn jungle.

Please contact the customer service in-game as we cannot handle account related inquiries here in Discord. @thorny chasm

[worn jungle]

Thanks. @onyx cairn

[onyx cairn]

You're welcome and congratulations!
Have a nice Sunday!

[bright crag]

^

[worn jungle]

You too

[cunning hemlock]

What happend

I was just killed a camper

[thorny chasm]

I TEx 3 day …pubg support not chek

[onyx cairn]

You can report them in-game and it'll be checked. Once cheating has been confirmed penalties will be done accordingly. @bright crag

[onyx cairn]

The customer service in-game is not a live support. You need to wait patiently for a reply.

[onyx cairn]

Follow the instructions given in the notification.

[fossil bridge]

Hii when completing all of the missions in the bonus rp event will you get 1000rp points ?

[thorny chasm]

I sent a message 4 days ago and did not check, I struggled for 8 weeks on the Middle server, ,,,, due to a bug in my server… I cried a lot and I am sad… 🙏 I will wait longer

[twilit schooner]

is SEAGM safe to buy UC?

[versed sonnet]

Only Midasbuy is recommend to buy UC.

[cerulean quest]

Helo sir i have connected my facebook only on my account and a hacker hacked my account and removed my facebook and i dont have access on the account and i cant even recover the account from the customer care kindly please help the account account was expencive

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @rancid mist.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[rancid mist]

BGMI Support team action this hacker many report and mail sending but action this hacker then I send u pubg mobile discord BGMI toh Hacker ground Mobile india bn gya hai @polar marsh

[light spear]

Someone I addicted to talking to

[cold turret]

My fpp matching is broken, it takes about 5 minutes after which a loading screen pops up but loads back into the PUBG mobile lobby instead of a game, and a lot of the time my matching stops itself without explanation or me cancelling anything

[pallid briar]

You need to ensure that you have access to at least one of the login method to your PUBG MOBILE account before contacting the contacting the customer service in-game. We are unable to assist you with account related issues here on Discord, only the customer service in-game can.

[pallid briar]

Could you please elaborate your issue?

[gentle maple]

Need support for beta version

[pallid briar]

We only provide community support for the global English version of PUBG MOBILE here. You may still state your issue briefly.

[light spear]

Is it possible or delete my account from pubg?

@pallid briar

[gentle maple]

They rolled out an update for the beta version and now will not load lobby. Galaxy A71 5G

[cold turret]

Another update, just lost ranking points because of this, wasn't even in a match but it counted me as being in one

[pallid briar]

The delete account option is only available for account that are registered or created in the EEA regions or for players who had switched their in-game region to one of those countries in Europe, @light spear.

[hasty olive]

Just question where can i check what i spent uc on becus i think my uc got deducted

[pallid briar]

Try performing a routine repair and see if that helps. Otherwise you may refer to the notice and contact the customer service in-game.

[pallid briar]

Matchmaking can take some time if there are not enough players online playing that mode/perspective at that specific time. The match cannot start if enough players don't join in. You may try playing a different game mode and perspective for now or try again later on.

[light spear]

Transfer my account to a region so that I know how to delete the account at the end
@pallid briar

[cold turret]

thanks, i'll see

[pallid briar]

Unfortunately, that is something I am unable to help you with. You can do in yourself from the basic settings in-game. Otherwise you may browse for more information regarding the EEA region on the internet.

[steep pine]

@pallid briar how much take damage to kill enemy in tdm

[pallid briar]

Unfortunately I don't know any method to check your in-game purchase history, besides only you should know this since it is you account. Otherwise please try contacting the customer service in-game.

[hasty olive]

I dont remember spending any uc thats why i was asking

[light spear]

Brother, I am now transferred to Europe and I want to delete the account because my account was hacked. I want to remove the account, so I want to know which area to transfer to in order to delete the account@pallid briar

[pallid briar]

Depends on the armour they have. Every player should have 100 hitpoint.

[steep pine]

I took 195 damage but enemy did not kill

[pallid briar]

If you believe that your UC was wrongfully deducted, please contact the customer service in-game for such transactions related issues.

[light spear]

@pallid briar

[hasty olive]

Alright thank you for the help

[pallid briar]

Like I said, you can browse the internet and to learn more about the EEA regions. May I know if you still have access to your PUBG MOBILE account?

[light spear]

OK thank you very much@pallid briar

[pallid briar]

Players regenerate their hitpoint while not being shot. It is possible that you took damage but regenerated the HP and took damage again. It could also mean you have better armour too.

[wispy prairie]

Can anybody help me with this plz? Beta got reinstalled because metro royale disappeared and when I did that it didn't log me back in like it always does and when I try to login or link my account on the beta it gives me no options whatsoever to do so... so I couldn't figure out how to get it back and I was gonna start a new account instead but it asked me for my invitation code and then said it had already been used

[pallid briar]

Unfortunately since you used your code, you will need to generate a new code. So, you have to wait for the next beta program, @wispy prairie. Besides the update should be rolling out in a few days on the global version.

[orchid palm]

Is using Fps booster allowed ?

[wispy prairie]

When will the next beta program be? That really sucks there's no way for me to get back onto the old account?

[pallid briar]

No third-party softwares that interact with the game are allowed since it is a violation of the terms of service and will result in an account suspension.

[keen ether]

@atomic gull My clan leader got ban as be is using hack. Now without a leader we can't manage the clan as efficiently. Is there any way to transferring the leader to any co-leader for better future of our clan

[pallid briar]

No information on when the next beta invitation event will be held. You may keep an eye on the in-game events and #news for further updates.

[wispy prairie]

So there's no other way for me to be able to get in? I find that really annoying that just because I reinstalled the beta now all the sudden i can't access it at all. I just wanna play metro royale :( honestly I'd be happy If I could just get an unused beta invitation code to get back in again.. I don't even really care about the old account even tho I was already quite far in it..

[pallid briar]

Only the clan leader can transfer the ownership.

[pallid briar]

The beta client is meant for a small number of players to play-test the game before the full release, any progress in your beta account shouldn't be that important. Since you can only use guest accounts to play the beta client, if you delete the game or reinstall it will delete your guest account progress. Since you already have used your beta code on your previous guest account you cannot use it again.

[steep pine]

The game running when I enter in Chear Park after 3min game fps getting low and game stop working

[pallid briar]

Also, sharing beta invitation codes is not allowed since any punishments/suspensions that may happen to your beta account will also be implemented on your global account since they are binded with that code. About the metro royal gamemode, you may want to read the patch notes for the next update, @wispy prairie:
https://www.reddit.com/r/PUBGMobile/comments/pjsdos

[pallid briar]

How long have you been facing this issue?

[steep pine]

Two three days

First day I think it may temporary glitch but I was wrong

[fading quartz]

OMG

[pallid briar]

Are you facing similar issues in other modes?

[steep pine]

Yes

I repair game 2 times but not fix

[topaz ermine]

the update for 1.6 is rolling out in 2 days*

[steep pine]

@topaz ermine no 14sep

[topaz ermine]

yes mistyped

[steep pine]

@topaz ermine it ok yarr

[weary lantern]

Hey. Anyone please help. I purchased uc a day before and i couldnt get my uc.

[topaz ermine]

also all modes have been removed so there is no point

[weary lantern]

Please check whats the problem

[topaz ermine]

Did it work?

[weary lantern]

No

[topaz ermine]

check if your card declined or anything

[weary lantern]

I checked

Like i think they took money

[topaz ermine]

was the purchase successful?

[weary lantern]

Yes

[pallid briar]

Please refer to subpoint 4.5 in #faq for further assistance.

[topaz ermine]

contact in-game support @weary lantern

[weary lantern]

Ok

And i wanted to ask. That whenever i open a crate i get only silver

I havent got anything in a row of 200 crates

Like literally i get nothing but only 20 silver

[pallid briar]

The crates are random and are dependent on you luck. Keep opening them and hopefully someday if you get lucky, @weary lantern.

[weary lantern]

Ok

But its like i never got anything from a crate

Like never

I spend so much uc

[pallid briar]

Maybe consider opening some premium crates, @weary lantern. If you open 10 crates there should be a guaranteed legendary item at least.

[weary lantern]

Umm ok

And is there something like if i change my region or something so my luck might be better

[golden lion]

Anyone here who can really help me ?

I want to migrate my account to BGMI from global version but I can't

I went to bgmi discord server they said pubg global can help me in this case

😭

Anyone here?

[pallid briar]

No, it should be the same.

[timber condor]

I get this error no matter what I try, I've Uninstalled and reinstalled restarted my phone and everything and nothing changes. I know it shouldn't be my network literally everything else works perfectly fine

[golden lion]

Can anyone help me please?

[pallid briar]

I believe you were already answered, @golden lion. Please refer to the previous answers and avoid repeating.

[golden lion]

I didn't get any answer expect I have to contact with customer service

But they aren't replying

[pallid briar]

Please refer to subpoint 5.5 in #faq and wait patiently.

[golden lion]

Wdym

5.5?

[pallid briar]

Please read this:

[golden lion]

I mailed yesterday when they will reply ? Like how many days?

[pallid briar]

No estimated time.

[severe wren]

ممكن نعرف ليش الشركه ساكته ع هيك مواضيع بخصوص الهاك Can we know why the company is silent about this?

[storm flume]

Please do not use languages other than English, @severe wren. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thick girder]

When is pubg 1.6 come out

Also when do payload 2.0 comeback

[feral forge]

Starting from <t:1631577600>, you may keep an eye out on #news for further announcements in this regard, @thick girder.

[wispy crow]

Where Is the Giveaway

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @severe wren.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[feral forge]

You may check out the #giveaways channel, @wispy crow.

[wispy crow]

It's hidden for Me

[feral forge]

You will have to reach Rare role or above in order to participate in the giveaway, you may refer to the server #735483472432594994 for more information regarding server roles, @wispy crow.

[final summit]

Hey

I'm playing match with Sara my character but the xp not goin help plss

[feral forge]

There is a daily limit of 1000 XP.

[final summit]

Oh ok thx😁

[thick girder]

Wait so it will realease tomorrow

[celest shadow]

Yes, the time shown is based on your local time zone.

[thick girder]

Alr

The rank will reset right

[grave mason]

Hey ! why The Game Is Full of hackers ?

[celest shadow]

No, the update tomorrow will not reset your rank.

[thick girder]

Alr

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @grave mason. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[thick girder]

When the rank reset

Cus I done ranking up for dis season

[celest shadow]

September 17.

[thick girder]

Ok thx

[grave mason]

I'm Fighting With Lots of hackers 😅💛

And My Another Question Is Maybe There Will Be Ancient Secret 2.0 Mode in The Following Updates ?

[celest shadow]

Thank you for the feedback, the security team is constantly suspending cheaters in the game. You may refer to #news for the statistics:

#news message

If you encounter cheaters in the game, please report them immediately.

[celest shadow]

You can find the version 1.6 patch notes here:

https://www.reddit.com/r/PUBGMobile/comments/pjsdos

Hello, how may I be of assistance?

[grave mason]

Why The Tencent Games Restrict Iran ? the PUBG mobile Have Lots Of Fans In iran And For Continue Our Journeys We Should Use VPN And That's So Sad For Us 🥲🇮🇷

[storm flume]

Please do not use languages other than English, @subtle saddle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[grave mason]

Piston Can You Answer My Question ⁉️

[wispy crow]

There wasn't wditten that You will Get A role For A special channel only written that You Will get A role for Changing Nickname On dicord

[maiden marsh]

Hey quick question. Why do we need to do all mission and game time to be rp50 this Season

[subtle saddle]

My game account was stolen on 09/08/2021. I have been playing for over 2 years with this account. I live in Baku. Call me Zia. A hacker hacked into my account, and brought his Twitter to my account. I entered the game through a facebook, but the hacker also blocked my facebook, and logged out from my game account, brought my Twitter instead. Also in the game, I brought my mail address [e-mail]. with the help of the mail address, I was able to get into my account. But on 09.09.2021 I could no longer enter the game, the hacker changed the game server, and I could no longer enter. All information in the account belongs to me, all purchases and subscriptions belong to me

Sorry 08.09.2021

[gloomy charm]

Hi

[subtle saddle]

Please help me

[wispy crow]

Sorry I hadn't Read That I Just VIEWED level Roles

[gloomy charm]

Please help

[sick shale]

No worries. More giveaways and events are coming. Stay tuned!

[gloomy charm]

How to country change

[wispy crow]

I Just Leveled Up to Level 10 after Viweing The Post on YouTube

Now I Have Seen That Giveaway has Been Ended

[gloomy charm]

@celest shadow bro

[sick shale]

You can change your country via the basic settings.

[sick shale]

Please move to the discussion channels if you don't require any assistance.

[gloomy charm]

My country change Egypt to Bangladesh. But not com to the code

[storm flume]

Please contact the customer service for further assistance, @gloomy charm.

[warm flicker]

Someone hacked my account and added google account how can remove him

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions.

[iron mesa]

I need role

[grave mason]

Contact To in Game Support Or Unlink The Google Play Linked On Your Account !
Btw I'm Not The Support Admin But This May Help you To recover Your Account 😉

[night cloak]

You may refer to #735483472432594994 for information on how you can level up and gain a level role.

[grave mason]

How Can I Be A Supporter To Help The People And Answer Their Questions ?

[night cloak]

@grave mason

[grave mason]

Thanks Buddy

[night cloak]

You can support without roles.

[grave mason]

Oh

[grave mason]

Whitch Platforms Do You Linked On Your Account And Whitch One Is Hacked ?

[viral pulsar]

When will the rp of this season be locked? @thin halo

[topaz ermine]

I think whenever the update comes out

as it's in 2 days

[grave mason]

Tommow 13th Of September The M2 Royale Pass Will Be Locked 🔐

[viral pulsar]

Ok

[heavy vortex]

Lock date is given in rp page.

[night cloak]

i got on the pubg app and it logged me out and when i try to login in with facebook it doesn’t let me and doesn’t bring up my account and makes me login with another facebook i’ve created 🤨

[viral pulsar]

It will end on 16 September.Thanks for telling me

[grave mason]

Can You Take A Screen Shot Of That Problem And Send It Here To Assist You Better

[night cloak]

@grave mason makes me make a new account with the facebook account i made long time ago

how do i make it go back to where i can sign into the facebook login on pubg?

[grave mason]

Do you Unlink Your Account From Your Facebook ?

[night cloak]

not sure

[grave mason]

Or Someone Else Can Use Your Account To Do This ?

[night cloak]

never have gave my info out to anyone

@grave mason how can i go back to where it makes me login into my facebook?

[topaz ermine]

If you haven't unlinked, your account might've been unlinked by an unauthorized account

[night cloak]

😐

so can i still get my account back? because my pubg isn’t even linked on my facebook anymore

[topaz ermine]

Uh, have you linked your Gmail?

I'd suggest contacting in-game customer support to help you out further

[night cloak]

no

i don’t think so 🤨

[honest drum]

Hello I lost my guest account how can I recover it? I don't wanna talk with bot they are fool

[feral forge]

Please contact the in-game customer service for further assistance in this regard, @honest drum.

[honest drum]

@feral forge I was tried this they didn't answer me

[feral forge]

Try selecting Account Related Issues > Account Lost Issues > I was playing on a Guest Account. After you have contacted them, please be patient for a response as they receive an enormous amount of requests daily, it takes time to review all of them.

[honest drum]

Ok I will try this too thanks anyway

[night cloak]

how can i go back to where i can login into the facebook, where it asks me to put my email or number and password

[molten hinge]

go to setting Then click on exit

[night cloak]

where @molten hinge

😐😐

[molten hinge]

ooh i dont know how

try youtube search

[night cloak]

i’m dumb for this bruh 😐

[pallid briar]

Have you first tried logging out of Facebook and then trying, @night cloak?

[misty tiger]

hlo

[pallid briar]

Hey! Please state your issue.

[misty tiger]

I have problem that in seson 19 my graphics settings are smooth and extreme and after C1S1 my graphics setting are smooth and high . plz help meee.

[pallid briar]

What device are you using?

[night cloak]

@pallid briar got it back nvm

[pallid briar]

Great to hear!

[river perch]

I want to change my region plz help

[feral forge]

You can change your region via your in-game basic settings. What does it concern?

[river perch]

@feral forge verification code is not arriving to my number

[feral forge]

You may try again some time later or contact the in-game customer service for further assistance in this regard. Please know that we are unable to assist players with account related issues here on Discord.

[river perch]

@feral forge I tried so many times but verification code is not arriving. I also tried in game support but they didn't help

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, @river perch.

[robust dune]

can any on help

[cyan citrus]

Please state your issue, @robust dune.

[misty tiger]

I pad mini 5

[pallid briar]

Can you please try to perform a routine repair and see if that helps?

[misty tiger]

What you mean i didn't understand.

[pallid briar]

Click on the repair button at top-right of the login screen and select routine repair option. Please note that this will redownload the recent updates again and I recommend you save/upload your sensitivity and layout to the cloud if you haven't already.

[misty tiger]

Yes i done it .

Nothing happen

[pallid briar]

Can you please check if you have any software updates?

[summer frost]

Pls 🥺🥺🙏 I need help

Please

[cyan citrus]

Please state your issue, @summer frost.

[misty tiger]

Yes i check it.

It fully update

[wary kettle]

^?

[copper crow]

What tf is this? I'm playing the game on my phone, how is this possible?

Emulator detected.

[pallid briar]

Please report the issue in #old and make sure to add the following details:

• Numeric User Identification
• Device
• Wi-Fi or Cellular
• Country
• Screen recording or a detailed description

[misty tiger]

I already report my issue but nothing happens

[pallid briar]

Could you please provide an English screenshot? Also did any teammates join your lobby?

[copper crow]

I can translate it. Yes he was joined but we cant start the game. Because Doesn't find any games

[pallid briar]

Please wait for the developers to look into the issue.

[ruby briar]

Guys i need help

[copper crow]

Emulator detected. If using emulators, you and your teammates can only match with other players using emulators.

I thought the problem was in my account. I logged out and logged in with guest account but still faced the same problem

[pallid briar]

It seems like your teammate was using an emulator which is why the system has detected that. Since one of your teammate is using an emulator, you and your teammates can only match with other players using emulators.

[pallid briar]

If your account has been migrated to another version, it can no longer be used for the global English version of PUBG MOBILE.

[ruby briar]

Any solution?

[brittle wagon]

Please nadia im getting this problem since days help me to remove it its very bad pictures please!!! Banned his account this is his id 51566955344 please banned his account im leave this game its really hurt when its able to put bad pictures in game like pubg with all my love

[copper crow]

I get the error when I enter the game. I don't get anything when I start any game, it gives when I enter the game directly.

[pallid briar]

Once you have migrated your account to another version, the process cannot be reversed and use it for the global English version of PUBG MOBILE. We are unable to assist you in this regard. Please download the relevant version to access your account or you may have to create a new one.

[pallid briar]

Could you please elaborate?

[copper crow]

I enter the game, then I connect to my account with Google play, then I get this error as soon as I log in to the game, I click OK and then I try to find the game.

[undone birch]

how can i migrate an account from one version of pubg to another?

[copper crow]

But it shows that I have to wait for a very long time, on average 4 minutes or 5 minutes or 2 minutes, but it does not find any game.

[pallid briar]

What device are you using?

[copper crow]

Zenfone 2 Z551ML/Z00A

But i rooted the phone and i setup custom rom.

[pallid briar]

That might be the reason then, @copper crow. The system is detecting your device as an emulator which is why it shows that message and also you are getting matched with other emulators.

[tacit flower]

I want help

[copper crow]

Is there anything you can do about it?

[pallid briar]

Depends on which version you are migrating to. You can't migrate back to the global English version of PUBG MOBILE. Otherwise try looking for the option in your in-game settings.

[cyan citrus]

Please state your issue.

[undone birch]

The account is in another version originally. I would like to know if I can migrate to global

[pallid briar]

You can try doing a factory reset of your phone and switch back to the original operating system.

[pallid briar]

Unfortunately you cannot migrate it back to the global English version of PUBG MOBILE if it was migrated.

[cyan citrus]

You may refer to the suspension notice, @tacit flower.

[undone birch]

The account was never migrated. But thanks

[tacit flower]

@cyan citrus what suspension notice ?

[copper crow]

Or I can delete the game. Thanks for help bro.

[cyan citrus]

The one in your screenshot.

[tacit flower]

@cyan citrus you mean file claim or details ?

[cyan citrus]

The notice, @tacit flower.

[tacit flower]

@cyan citrus download pubg mobile from app store ?

[cyan citrus]

Yes, @tacit flower.

[tacit flower]

@cyan citrus Ok, I have never download pubg mobile cracked version and this is second time to get ban

This time I get 3 days ban

You know that pubg give banned randomly right ?

[cyan citrus]

Feel free to contact customer service in-game, @tacit flower or refer to #faq sub point 2.12. We don't have much public information on the suspensions. You may try to reinstall the game completely and remove any malicious/Third-party applications from your device.

[cyan citrus]

No. It does only on the violation of user agreement or PUBG MOBILE Terms of Service.

[tacit flower]

How can I make customer service reply me ? Always bot reply

I don’t have third party

[cyan citrus]

You may need to reply to bot's queries in order to connect customer service representative. Unfortunately, we can't help you with such account related issues here on discord. Please understand, @tacit flower.

[tacit flower]

You can contact company directly

And tell him about his issue

[cyan citrus]

No, we cannot. We are just volunteers and we only provide community support here, @tacit flower.

[tacit flower]

@cyan citrus who can contact company?

There is issue and they didn’t know about it

[cyan citrus]

Only community team can on pressing issues. For your issue, you have already been answered. Now please refrain from repeatedly asking the same question and move to a discussion channel instead.

[sudden owl]

Hii
New season will start on 18th?

[tacit flower]

I can’t contact customer service

[cyan citrus]

Royale Pass month 3 will start on September 17.

[tacit flower]

@cyan citrus How can I make customer service reply me

[cyan citrus]

You have already been answered multiple times, @tacit flower: #questions message

[hollow path]

Hmm I was trying to redeem a code and I see this every time can someone help me ?

[sick shale]

Generate another verification code and try again. It cannot be uses twice if you're doing that

[night cloak]

+submit region change to Pakistan

[hollow path]

Ohh

[sick shale]

We have no such procedures here.

[night cloak]

region change to Pakistan

parameter error
can't receive verification code

[sick shale]

Please contact customer service in-game for further assistance in this regard.

Email addresses and phone numbers cannot be unlinked at this moment.

[storm flume]

Please contact the customer service for further assistance, @tired fractal.

[pallid willow]

Hello, I am facing issue in changing my region. I am unable to change my region. I am in Pakistan but my region is Russia. When I insert my number and verification code it gives parameter error. I cannot show my region on my stream. Please resolve the issue. Thanks allot.

My game name is 飞DEATH人PROOF

[cyan citrus]

Please contact customer support in-game for further assistance, @pallid willow or report the issue in #old in compliance with channel's pinned instructions.

[pallid willow]

I am trying from last 6 months with in game customer support but still facing that same issue. Let me try to report this in #old.

[misty tiger]

How much it take time

[pallid briar]

Unfortunately no estimated time, hopefully by the next update.

[sudden owl]

So we can push rank till 16th?

[cyan citrus]

Correct, @sudden owl.

[sudden owl]

Ok thanks

[cyan citrus]

My pleasure, @sudden owl!

[tulip pond]

How can i contact a moderator?

[fossil bridge]

If i complete all missions will i get 1000rp points?

Or is it depending on your luck even though you have completed all the missions?

Im confused

[cyan citrus]

Are you referring to PUBG MOBILE or this discord server?

[unborn surge]

I can't link my google play account, when i try to link it says "my character is linked to another id". But when i try to login with that same GooglePlay account it shows to create a new id

[elfin marlin]

pls help me, when i play pubg on my android device it keeps freezing my account and i cant play, please help me solve this problem

[cyan citrus]

If you have already logged in the account with Google Play with before, you may not be able to link it to another account.

[cyan citrus]

Please use #emulator-support for further assistance. You can get access to emulator related channels by typing .emulator in #481204134859505684.

[winged umbra]

Hello, I've been having issues with my ping for almost two hours now and can't seem to find a solution. I use a hot-spot that I've restarted many times but my ping remains the same (600+ms) while I normally play on much less (140-150). I'm the only one connected to wifi right now so I'm not sure what this could be.

[cyan citrus]

This might be an issue with your internet connection, @winged umbra. Try to use a different network and see if the issue persist.

[fossil bridge]

@cyan citrus can you please help. Thank you

[novel sequoia]

Hello...i have a problem and that bug me to much
For the second time this week i got muted and believe me i don't see any reason for that
I was in sheer park,kid talked really bad to me in park chat so o reported him like other ppl did and it's me who get muted 🙁
I need explanation

[night cloak]

No PUBG I’m muted for 3 days so i cant chat in game

[cyan citrus]

You will get Royale Pass points by completing missions in the particular event that you can use in next Royale Pass.

[cyan citrus]

You may get muted for using improper language either in voice chat or text chat. Please contact customer support in-game for further assistance.

[unborn surge]

Wdym? I logged in and it shows to create a new id and i didn't create it

[fossil bridge]

I mean to ask about the points how many points will you get after completing all of the 8 missions in the bonus event . Is it standard 1000rp points or is it depending on your luck. Sorry for misunderstanding

[novel sequoia]

I did not,but instead the kid who talking improper language,i did report him and i guess he maybe did same to me.. second time in one week
I need to be unmuted...

[grizzled zephyr]

What time is the update dropping today?

[sick shale]

PUBG MOBILE will be pushing out updates starting from September 14th.

[grizzled zephyr]

#news message

[sick shale]

Timing will be different to each region. @grizzled zephyr Start checking the official sources after 1h 10m.

[grizzled zephyr]

Alright sounds good, and what time zone do you guys use for announcements?

[sick shale]

I don't have information regarding this. For your information, we (moderators) are not affiliated with the community team or other PUBG MOBILE teams.

[stable rose]

Do you know what will be the modes that will be released in the next update of pubg mobile?

[storm flume]

Please refer to this channel's pinned messages for further information, @stable rose:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cyan citrus]

Apologies for my delayed answer. If the account was ever logged in with same gmail, even if you did not create a character, you will not be able to link it with another account.

[floral spindle]

Does Dream Team end in 1 hour or 25?

[cyan citrus]

Unfortunately, I don't have information regarding that. You may get random amount of bonus RP points for the event that you can collect and use in next Royale Pass.

[cyan citrus]

We don't have the ability to to remove your mute here. Feel free to contact customer service in-game.

[unborn surge]

But i have unlinked it

[cyan citrus]

The event will end on 2021/9/14.

[rose eagle]

14th new update come or no?

[floral spindle]

Thank you for the Clarification

[cyan citrus]

Feel free to contact customer service in-game for further assistance.

[cyan citrus]

My pleasure!

[unborn surge]

Ah ok

[cyan citrus]

Yes. The update will be released on September 14 around 00:00 UTC. However, it may take some time to roll out for different regions.

[novel sequoia]

Already did,when they answer my mute will be over
Personally i think this mute thing isn't in point
Than you for you answers and the hard work

[cyan citrus]

Thank you so much for your understanding. Should you have any further questions, please do not hesitate to come back again.

[analog nebula]

Ive been getting the same "Lucky Air Drop" for the past week. The same 3 outfits.

[cyan citrus]

Feel free to provide your feedback in #old in compliance with channel's pinned instructions if you would like to see new items in the Lucky Air Drop or if you you believe that is not satisfactory, please use that channels to mention such valuable feedback.

[analog nebula]

k

[pastel jackal]

I reported her picture id +18 two weeks ago and it still hasn't been removed, why?

[cyan citrus]

No information in this regard, @wary kettle. As VPN usage is not recommended, you should avoid to use it.

[sick shale]

Can you send the ID?

[pastel jackal]

I reported about 13 id and I don't remember all of them but I will send the one I remember

51450254016

51537248205

51549859647

51549770861

51560489830

51561668505

51547387593

51556033702

51537165777

51421014394

51533252969

51533680842

51318818885

51547779107

51531984115

[sick shale]

@pastel jackal Still pending action. Thank you for your patience!

[pastel jackal]

Is there a time to remove the photos?

Because it is causing me problems and I want to remove it as soon as possible

[magic pecan]

I'm having trouble with my beta code. Is this the correct place to get help with that?

[feral forge]

Not exactly the correct place, but feel free to state your issue.

[fathom lynx]

Hello i record a hacker that killed me and i have evidence i want him banned very soon how can i do it plz?

[cyan citrus]

Please report cheaters through in-game report feature or through this link if you have any video evidence: https://bit.ly/3uDSJZv.

[slow dagger]

@cyan citrus i can't login my PUBG account by Facebook... Show error... How can i fix it?

I trying many time and same prb.....hlp me plzzzz

[cyan citrus]

Can you please mention the error you're facing or share a relevant screenshot if possible, @slow dagger?

[slow dagger]

Yeaaap

@cyan citrus how can i fix it...plzzz.hlp

[cyan citrus]

Do you have Facebook application installed, @slow dagger?

[slow dagger]

@cyan citrus yeapp....i give you a screen record watch ir

It*

Plzzz hlp me@cyan citrus

[cyan citrus]

May I ask if this is a new Facebook account, @slow dagger?

[slow dagger]

@cyan citrus nooo...It's a old account

[cyan citrus]

Got it! Please try to do a routine repair of the game, clear cache for both PUBG MOBILE and Facebook application. Restart your device and see if it will make any difference, @slow dagger.

[slow dagger]

Actually @cyan citrus i off all Facebook activity... Then re on it...I have been facing this problem since then

[cyan citrus]

Can you try to login the account with another Facebook account and see if you will still face the same issue, @slow dagger?

Also, try to follow the steps I have mentioned above, @slow dagger.

[slow dagger]

@cyan citrus i try that steps. But same prb

I off this Setting

Then re on it

This has been a problem since then

@cyan citrus do you understood??

[cyan citrus]

Yes. Please try to uninstall the Facebook application and login the account again from in-game, @slow dagger.

[slow dagger]

@cyan citrus i already try it bro🙂🙂🙂🙂

I can't understand what to do🙂🙂🙂

Others game like call of duty can login THIS fb account... Only PUBG get error

@cyan citrus any solution bro?

[cyan citrus]

Unfortunately, I don't have any other solution for that. As you have turned off Off-Facebook activity, this might be reason that you're unable to login to your account. Try to reinstall the game completely or contact customer service in-game.

[storm flume]

Please do not use languages other than English, @viral lodge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[viral lodge]

Hello! There was a problem that on my new
Huawei phones are not supported by Google servises, and
the account on the previous phone was logied in through
p|au Google) through the mail can not change
password, after 2 errors writes to restart the game, and you need Z and
I can't do that. Through my phone number also
Please tell me what I can do🙏

[feral forge]

Self advertising is not allowed in this server, please go through our #735483472432594994 before you post anything, @strong robin.

[feral forge]

Could you please provide us a screenshot and elaborate your issue?

[viral lodge]

I have a Google play games account but can't log in because my new phone doesn't support Google

[grave needle]

Hello, My old "PUBG MOBILE - Traverse" /"PUBG MOBILE Global"/PUBG MOBILE - LIVIK" Account has been hacked and the hacker has unlinked all my social networking site logins from the account. I have no access to the PUBG account as of now even after resetting passwords for all my social networking profiles.

[feral forge]

Do you have another login method linked to your game account?

[feral forge]

Unfortunately, if you do not have access to your game account with any of your linked login method, the in-game customer service will not be able to assist you any way.

[grave needle]

What do I do then?, spent a lot on that account .

[feral forge]

Account security is players own responsibility, you are responsible to secure your account and login methods safe, @grave needle.

[latent rose]

It is available in bgmi

[devout quartz]

Hi @lime juniper facebook - chettosmobile = Calvo Gaming

[feral forge]

How can we help you, @devout quartz?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @latent rose.

[latent rose]

Ok

[night cloak]

why does it show parameter error?

please help

[gusty raptor]

same airdrop always

[normal fox]

when is 1.6 update coming?

[devout quartz]

Sorry An acquaintance of Error is doing live: Calvo Gaming

[devout quartz]

14 Sept

[normal fox]

the complete update?

[feral forge]

Starting from <t:1631577600>, you may keep an eye out on #news for further announcements in this regard.

[feral forge]

You may need to try again some time later or contact the in-game customer service for further assistance in this regard.

[normal fox]

thanks🍻

[night cloak]

ok sir thank you for the response ❤️

[neon grotto]

I al support pubg mobile global i al full support

[weak rampart]

Hi friends

[cyan citrus]

Hello! Please state your issue, @weak rampart.

[cyan citrus]

Can you please elaborate?

[weak rampart]

Any issues on me

[night cloak]

my glitch issue is not solve even after reporting in #old
last week

[feral forge]

Please know that it takes time for the developers to look into the issue and patch the bug, @night cloak.

[viral lodge]

I could have logged in through the mail, but I don't remember the password and I can't recover it from the third error because I am on the second write to re-enter the game

[lapis phoenix]

Sup

[celest shadow]

How can we help you?

[lapis phoenix]

I want to ask about email link

[main finch]

Go ahead, @lapis phoenix .

[lapis phoenix]

I bought an account and i have the gmail and facebook link and the old owner forgot the email link

Is there any way i can delete it ?

[main finch]

Buying accounts are againts PUBG mobile's TOS, i am afraid i can not help you here.

[lapis phoenix]

Ohh man

Is there any information i can send to help by any wayy??

[onyx cairn]

You won't get any help for it.

[main finch]

No, do not post your personal information here and do not share it with anyone.

[lapis phoenix]

I had the account sonce 3 seasons

[lapis phoenix]

Already know

[main finch]

i am afraid we are unable to assist you, @lapis phoenix .

[lapis phoenix]

Oh ok then thanks for your help mates ❤

[celest shadow]

Feel free to contact the customer service in-game for further clarification.

[feral forge]

I do not quite understand your query, what language do you speak, @viral lodge?

[drifting meteor]

Hi

[cyan citrus]

Hello! Please state your issue.

[daring lantern]

Is evo is return in pubg beta

[celest shadow]

No. The version 1.6 update rolls out on September 14.

[hazy river]

@feral forge

[feral forge]

Yes, @hazy river?

[vale crest]

[night cloak]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[wispy prairie]

Can anybody help with my problem? I was on the beta and playing metro royale the other day and then when I went to get back on metro royale wasn't on there anymore, so I uninstalled and reinstalled the beta and then it was like my account was gone which was weird cuz I had to do thisalready like 3x.. but it asked me for the invitation code and then said the one I already had was used. It was used by me now I can't use it again and I just want to play metro royale

[runic raft]

pubg beta still no subway

[cyan citrus]

You may try the new update with all the new content on September 14, @runic raft and @wispy prairie.

[wispy prairie]

I saw that it was avail for alot of my friends? It says they were all actively playing it

[cyan citrus]

The certain mode may have been removed from the beta version. You can try the new update that will be available on September 14, @wispy prairie.

[runic raft]

@cyan citrus I need subway mode, this mode is so fun.

Ok？

[wispy prairie]

Update for what?

And yeah it is I love metro royale

[runic raft]

I need developers to return the subway mode to pubg beta. After all, the beta pak of 1.6.2 can be played, but the 1.6.3 version can’t.

[cyan citrus]

PUGB MOBILE is planning to bring back those modes with upcoming update, @wispy prairie and @runic raft. As mentioned earlier, please check out the new update that will be released tomorrow.

[night cloak]

@cyan citrus what will happen to my data in global version if I transferred it to BGMI or another version?

[celest shadow]

The data would be transferred from the global version to the version you selected.

[night cloak]

Means all the data including all login credentials

3rd links

[celest shadow]

That depends on which version you transfer to.

[wispy prairie]

I just want another invitation code

[runic raft]

What I need is the subway mode on pubg beta, not the official server. After all, version 1.6.2 can be played, but version 1.6.3 can’t.@cyan citrus

[night cloak]

I am transferring my alt in BGMI

[celest shadow]

This is unfortunately not possible, you can wait for the next beta test invitation. If you are interested in playing the Metro Royale game mode, it will return in version 1.6. The update will be on <t:1631577600>.

[wispy prairie]

Lol its all good so they are putting metro royale on the main app, not the beta?

On the 14th?

[celest shadow]

Yes, you can refer to the pinned messages of this channel for the version 1.6 patch notes.

[celest shadow]

You can refer to the date and time in this message, @wispy prairie. It is based on your local time zone.

[runic raft]

@celest shadow How many days after the version update will the subway mode be available?

[wispy prairie]

Wait Wednesday I thought u said the 14th lol

[night cloak]

@celest shadow please reply

[cyan citrus]

The beta server is only meant to test the game before releasing it on the live servers to tackle any known bugs. The beta server should be closed after an update has been released.

[celest shadow]

Version 1.6 will be available on <t:1631577600>.

[runic raft]

@celest shadow What's the specific time?

[celest shadow]

You can send your inquiry in the BGMI Discord server for further assistance.

[night cloak]

Ok

[celest shadow]

The date and time displayed is based on your local time zone.

[topaz ermine]

Tomorrow

[runic raft]

@celest shadow I'm talking about the specific launch time of the subway model, not the new version

[celest shadow]

Correct, it will be on September 13 for players in North America, and September 14 for Asia players.

[topaz ermine]

The update comes out tomorrow, which means metro royale will also come out

[main finch]

Please avoid going off-topic. You can have unrelated conversations in #chat.

[runic raft]

@topaz ermine But about which number will the subway come back, and the number 14 or longer?

[topaz ermine]

I don't follow? The new version will come out September 14th, 4:00 AM, GMT+4. Whenever the update rolls out Metro Royale will also be rolled out

[celest shadow]

PUBG MOBILE is planning to bring back these modes on version 1.6.

▫️ Metro Royale: Reunion - we'll be improving some parts of Metro Royale soon
▫️ Titans: Last Stand
▫️ Vikendi
▫️ Survive Till Dawn
▫️ Payload 2.0
▫️ Infection Mode
▫️ Runic Power
▫️ VS AI

Feel free to keep an eye out for #news for further information. I do not have much information if Metro Royale would be immediately available after the update or not.

[topaz ermine]

Check #news for more info on the update

[night cloak]

I wanna ask, is configuring graphics file wrong?

[celest shadow]

Yes, file modification is against PUBG MOBILE's terms of service, @night cloak.

[night cloak]

ouhh okay thank you

[runic raft]

@celest shadow I see

[plain dune]

Please reply, respected Buggy support, my account has been hacked

[cyan citrus]

Can you still access the game through any of the social media accounts linked to the game, @plain dune? Also, please mention the exact social media account that has been compromised.

[topaz ermine]

Please, go ahead and contact in-game customer support as we cannot do anything, the only ones who can get your account back is in-game customer support. Also, have you linked your account to Facebook, Twitter or others?

If not, try logging in using them

[quick tiger]

@celest shadow

Is the update out

1.6 Pubg

Wait today 13 Sep??

[celest shadow]

PUBG MOBILE version 1.6 will be available on <t:1631577600>.

[quick tiger]

Yes

[plain dune]

Yes, I can still log in to a PUBG account, but someone can access the account. Please help. I am very sad

[cyan citrus]

Please mention the social media account that was compromised, @plain dune.

[plain dune]

I recovered the communication account, but the hacker linked my PUBG account to an internal Gmail, and I can't unlink it

[cyan citrus]

Please contact customer support in-game to remove unauthorized access from your account, @plain dune.

[plain dune]

I tried to contact them a lot but no response plz help me

[cyan citrus]

You should only contact them one time and wait patiently for a response, @plain dune. It may take some time to get back to you due to huge number of requests.

[plain dune]

I waited for them for more than two weeks and there was no response and the hacker is blackmailing me to re-account and he harassed me and deleted all my friends from the game

[cyan citrus]

Can you please share a screenshot of the last automated response, @plain dune?

[cyan citrus]

It should not take this long. Please try to open a new ticket and wait patiently. A customer support representative will get back to you as soon as possible. Also, please understand that we are not affiliated with customer service and we can't help you with such account related issues here in any way. Your understanding and patience is highly appreciated in this regard.

Please do not troll here or make any inapplicable comments, @umbral bay. This channels is meant for support related queries. You can use #pubg-mobile instead.

[umbral bay]

Ops Sorry Wrong Channel 🤣🤣🤣 but i said 100% Correct thing

[night cloak]

How can I help you, @spring girder?

Please avoid going off-topic. You can have unrelated conversations in #chat. No begging in the server please.

[spark mural]

Hey, can someone help me ?

Anybody here !!

[feral forge]

Hello, how can we help you, @spark mural?

[daring lantern]

@spark mural about what

[spark mural]

Someone I don't know who stole my account and added Twitter to it, now he can login with me and I don't really enjoy my privacy ....

I have my game play and other link

[feral forge]

Please first identify which of your login methods has been accessed or compromised by the unauthorized person.

[spark mural]

I linked my account through Gmail and the other link, he hacked an account of them I don't know, but I succeeded in restoring the links and securing them and changing the security code, but the problem is that this person added Twitter to the account and can at any time log in, and he blocked my account for a period of one and three days And a week later, he violated my privacy

[night cloak]

@night cloak

idk ask @feral forge

Nadia, help

[cyan citrus]

Which payment method are you using?

[night cloak]

Credit Card, why?

[cyan citrus]

Are you using Android or iOS, @night cloak?

[night cloak]

Android

[cyan citrus]

Got it! Try to clear cache for Google Play Store, Google Play Services and PUBG MOBILE. If the issue still persist, then try to switch to a different Play Store account, @night cloak.

[night cloak]

Nothing works

[night cloak]

@cyan citrus Midas buy still an option?

[cyan citrus]

That's unfortunate. Please contact customer support in-game for further assistance.

[night cloak]

Sigh

[cyan citrus]

You may need to switch to a more stable internet connection

[buoyant marsh]

My region is not changing