questions

[sonic wraith]

It is not possible.

[vague flower]

I have spent over 50k inr in PUBGM. I don’t want my money to be wasted

Please can you connect me to a mod?

Or a dev?

[errant venture]

Devs dont have time to cater to every single person

just play on global version simple as that

[pallid briar]

Where are you currently residing @vague flower just to be sure?

[sonic wraith]

@errant venture Please use #chat or #pubg-mobile for Conversation.

[errant venture]

I was replying to his non sense comment @sonic wraith

[vague flower]

India

[pallid briar]

Can you please try using a different internet connection and see if the option shows?

[vague flower]

The game closes due to error code: restricted area

[errant venture]

well I mean yeah that's common sense ur in India

[vague flower]

Ik bro can you please let me talk to XZiSTENZ

[pallid briar]

In that case, my I know how you are accessing the game?

[vague flower]

Using a vpn

Isn’t there anyway to voice chat with you @pallid briar ?

I will be able to explain it much better on call

[pallid briar]

VPN usage is not recommended. You may use it at your own risk. Since you are using a VPN, the game will show you that region instead. Can you please try to disconnect after entering the game and see if the option shows?

[vague flower]

The game closes as soon as I disconnect the VPN

[pallid briar]

Unfortunately we are unable to assist you since the game is currently banned in your country. You can try asking any of the friends who may have transferred their account how they did it. Since you are using a VPN, which again is not recommend, the game is unable to detect you originally location.

[vague flower]

Can’t I just talk to a dev. I am open to talk to a dev anytime in the coming 2 months

[pallid briar]

Unfortunately, we are not affiliated with the customer service in-game and are unable to help you with account related issues, @vague flower.

[tough stone]

I'm gonna try and do the DNS thing. My game has downloaded skins etc after routine repair, however, they are not displaying in or out of matches and maps are not downloading.

[pallid briar]

Take your time and let us know if it helps.

[ripe trout]

My account take ban and I didn’t make anything wrong

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ripe trout.

[sonic wraith]

Do you feel lag when playing?

[inner python]

Hello I need your help my pubg account was hacked please help

[tough stone]

I have not had the chance to play, as maps wont download and my skins etc wont show up.

[pallid briar]

Could you please elaborate?

[sonic wraith]

do the game crashes or login fails?

[inner python]

@pallid briar I can give private information

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[tough stone]

No

[inner python]

No

[tough stone]

After downloading and activating the DNS it still is displaying the same two things to me

[inner python]

changed all my information

[pallid briar]

Which login methods were compromised and which ones are connected @inner python?

[pallid briar]

Can you please try using a different internet connection as suggested?

[tough stone]

I would if I had a different internet connection

[sonic wraith]

Do you have any issue with your network?

[inner python]

e-mail facebook but I don't have password or any information, they changed it in my hand

[sonic wraith]

This ie because of Poor network connection.

[tough stone]

None, I fully downloaded and flawlessly played CoD just an hour ago and did the same thing with Standoff 2

[inner python]

I tried to undo it but failed 🥺

[sonic wraith]

What is the name of your device?

[tough stone]

Samsung Galaxy A10e

[pallid briar]

Please contact the respective customer service of the social media platform and recover your compromised login method. You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance. Please remember that account security is your own responsibility and be more aware next time.

[sonic wraith]

​If you are experience these thing, try the following possible solutions:

▫️ Ensure that the graphics settings are in line with your device performance. Select SETTINGS from the bottom-right corner of the main menu and choose Graphics at the right.
▫️ Change the Internet connection between cellular data or Wi-Fi, or move to a place with better signal.
▫️ Close the game, clear some storage on your device, and start the game again. Before possibly logging out, note that your game progress will reset if you are playing as a guest.
▫️ Reinstall the game.
If the issue persists, Please message in game customer service.

[inner python]

77 level account and gone

[sonic wraith]

If all the following steps are done, Please try to reinstall if it still doesn't works... Message in game customer service and report the issue ON #old @tough stone

[inner python]

Thank you for your support

[tough stone]

I did all of these options twice now, idk what else I am supposed to do. My settings are all on the lowest possible, Customer Service ingame didn't help and I logged out and logged in over 25 times now. I have over 5GB free and a full 5 bars of service with unlimited 4GLTE through Straight Talk. I've tried everything, guess I'll just drop the issue into feedback bugs.

[pallid briar]

It seems like an issue with your internet service provider, which is why you can try using a different internet connection temporarily and see if that helps or try contacting your internet service provider. Otherwise you may report the issue in #old as advised.

[tough stone]

If it was my internet provider, I don't see why CoD Mobile would be working perfectly fine along with every other app in my phone, but I've left feedback.

[pallid briar]

They may have blocked certain access which may affect PUBG MOBILE but not other games. Thank you for your feedback!

[half heart]

Hello. After changing the device to honor 30s, which does not have Google services, I faced the problem of reducing the interface by 2 times, it is unknown why. How can I fix this problem, or is my device simply not suitable for the game?

[pallid briar]

Could you provide an example?

[sonic wraith]

Your device is good for pubg, No issue with the device.

[pallid briar]

Can you please try using the large buttons layout?

[half heart]

250% and 100%

[sonic wraith]

Having issue with the size?

use the 3rd one

[sonic wraith]

Now make your hud... after repairing your game

[cyan citrus]

Please refer to #faq sub point 4.6 and 4.7 @night cloak.

[pallid briar]

Can you please try doing a routine repair and see if that helps?

[half heart]

Nothing has changed

[pallid briar]

Please check if you have software update. Feel free to report the issue in #old following the instructions that are pinned to that channel.

[trail basin]

Can you please help me I wanted to log in via Facebook and then I was kicked out of the game and when I re-entered the game it was written to me that I was a baned for 10 years and I did not break anything in the game can you please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @trail basin.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[zenith bough]

So this means better buy another phone

[pallid briar]

That is totally upto your personal choice.

[ancient path]

Hello I have very big problem

When I try to login on my account with gmail im banned but when I try with google play im not banned

[sick shale]

Because each one is linked to a different account?

[lean saddle]

hey i need help

[feral forge]

Hello, how can we help you, @lean saddle?

[lean saddle]

@feral forge idk , this past two days I'm having problem in matchmaking !! whenever i play duo , i team up alone !! same goes to 4 men , i team up alone too !! whenever i die , i see 4 men in enemy team .

[ancient path]

No is not different account

Is the same account

[sour oxide]

hello .. i have a problem guys and i really need a help

[feral forge]

Can you please make sure that your Auto Matching is enabled?

[sour oxide]

my account has been banned for no reason and i already contact pubg support 3 times and they says i did violation and i didnt open my account for more than 3 months so can anyone check that ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sour oxide.

[sinful ginkgo]

@feral forge when i wait for about 1:30sec for the game to load it loads me in and in about another 30sec it takes me back to the lobby saying this

In beta version

Any fixes or suggestions?

[feral forge]

It is a known issues happening to all the testers. Since this is beta, expect it to be unstable and bugs to exist, your only option is to wait till it get fixed soon.

[sinful ginkgo]

Okay thanks so much @feral forge i will try to be as patient as possible 😊 as long as i know im not alone

[lean saddle]

thank you so much @feral forge i worked !! mb , i didn't realize that it's off and another request , can i change my server back to asia ? i accidentally changed my server to middle east and it's quite lagging !! can you help me out with that ? i need to wait for 55 days 😮‍💨

[undone hazel]

ahsanabbas7 is my id

my account was frozen i never use hack or any thing please recover my account please

[feral forge]

Unfortunately, you will have to wait for the cooldown to end, there is no other way.

[undone hazel]

that is not fear

i nevwe use any kind of cheat

@feral forge

[wide coral]

I contacted pubgm customer service I provided my receipts details Is it possible that they will now unlink two unauthorized links?

[undone hazel]

i did not use any kind of hack why this to me @feral forge

[feral forge]

Please use #emulator-support for further assistance in this regard, @undone hazel.

If you have accurately provided all the necessary information requested by the in-game customer service, they will start proceeding with your request, @wide coral.

[undone hazel]

there is no #emulator-support

[wide coral]

Yes I have will they remove unauthorized links like email and Facebook?

[lean saddle]

it's okay @feral forge thank you for the service <3

[feral forge]

Restart your Discord and click on #emulator-support.

[feral forge]

Yes.

[wide coral]

Thank you so much for your service @feral forge 🥺🙂

Are you bot @feral forge ?

[feral forge]

No. For general conversation please move to #chat, @wide coral.

[night cloak]

Hey why does premium crate keep disappearing ive got 10 tickets and i wanna open some

[feral forge]

The Premium Crate should come after the Custom Crate. Which is 12 days later.

[night cloak]

Thanx nadia!! Ur a badass always helping

[muted silo]

Is metro royale ever coming back or do we just wait for arena breakout?

[whole falcon]

My PUBG account was banned for 10 years without any reason, only because of haters's reports, my account was 5122695563
@thin halo @mystic viper

[polar marsh]

Please refer to the private message from @polar marsh for further information, @whole falcon.

[feral forge]

No information in this regard.

[south yoke]

i need a emulator to play pubg mobile...!

any suggestions

[crystal steppe]

C1S1 end date? @ocean walrus

[south yoke]

game loop is having server issues

[feral forge]

We only recommend players to use the Gameloop emulator to play PUBG MOBILE, @south yoke.

[jaunty coral]

5134088507
I live in Pakistan but my region is germeny in game, i want to change but cannot get code on my number, guide me what shouuld i do? @thin halo @polar marsh @feral forge

[storm flume]

Please contact the customer service for further assistance, @jaunty coral.

[feral forge]

You may refer to this, @crystal steppe:

[feral forge]

Please try again sometime later or contact the in-gam customer service for further assistance in this regard.

[hallow gulch]

Cute @feral forge

[jaunty coral]

Thank u nadia☺️

[south yoke]

there is anyway i can use game loop...?

[storm flume]

You can now access #emulator-chat and #emulator-support, @south yoke. Revert this at any time by sending .emulator in #481204134859505684.

[feral forge]

You may use other channels under #activities instead, @wispy wraith.

[night cloak]

I used the Pubg Beta code to link my account but could only play as a guest. A few days ago the Beta app stopped working and so I redownloaded it and as a result I can no longer access beta because the code is now linked to another account. Help!

[feral forge]

Are you on iOS or Android, @night cloak?

[night cloak]

iOS

[feral forge]

Unfortunately, whenever you reinstall or update the game, iOS devices require you to enter the code again. As you may know, each code can only be used once during each ongoing test period, therefore you may need to wait for the next beta to roll up or generate a new binding code with another global version account.

[night cloak]

Okay thank you for clarifying that

Hello help me

[night latch]

Can you reply to the DM :)?

[feral forge]

Please elaborate your issue, @night cloak.

[night cloak]

@feral forge a few days ago a guy sent me a link and told me to come in and like a clip, when I uso some dots appeared and after 30 seconds my phone reattared, so I lost my pubg mobile accaont

what should I do now? I spent a lot of money to get skins and stuff.

[feral forge]

From where did you receive the link?

[night cloak]

Sorry I did not understand the question @feral forge

[feral forge]

You mentioned that a guy sent you a link.

[night cloak]

My google translate not good

Yes @feral forge

he sent it to me when I entered the link, some dots appeared on the screen and after 30 seconds my phone restarted @feral forge

[feral forge]

Do you still have access to your PUBG MOBILE account in any way, @night cloak?

[chrome dust]

Any date fixed for 1.6 update?

[night cloak]

@feral forge noo

He restarted my phon

Phone

@feral forge

[storm flume]

We currently do not have a specific release date for the upcoming update, @chrome dust. Once we do, we will publish further information in #news.

[feral forge]

Unfortunately, if you do not have access to your PUBG MOBILE account with your linked login methods, the in-game customer service will not be able to assist you.

Please remember that you should always be vigilant, do not click on any suspicious or scam links and websites, especially for those which ask for your login credentials.

[night cloak]

ahhh, I didn't go to school because I played a lot of Pubg Mobile but unfortunately it seems like I have to stop now because I don't have my account anymore @feral forge

Thanks for help

😭 😭

You are good thanks big @feral forge

[hard ermine]

Guys Help Me..My pubg mobile account got Hacked today...It worth amlost 3000 doller or more..Plz help me😭😭

Plz anyone...Help me..Hacker also destroyed my 25k uc and he adds his twitter account on my id😔😔

[feral forge]

Do you still have access to your PUBG MOBILE account, @hard ermine?

[hard ermine]

Yes @feral forge

I have gmail access

but hacker add his twitter account

😭😭

Hacker destroyed my uc

[feral forge]

You should first identify which of your login method has been accessed or compromised by an unauthorized person, secure it by changing password and enabling 2FA, you can also contact the customer service of your hacked social media in question for further assistance in this regard.

After securing your login method, you may contact the in-game customer service for assistance and to request a support agent to unlink the unauthorized person’s social media from your game account, refer to the steps in this screenshot as reference:

[hard ermine]

@feral forge Its quiet hard

Is there anyway i can talk with you

[feral forge]

Please know that for account related issues, only the in-game customer service can assist you, @hard ermine.

[hollow zephyr]

How can I open😅

[feral forge]

Premium Crate is currently unavailable, it should come after the Custom Crate which is 12 days later.

[hollow zephyr]

Oh ok thanks 😅

[summer temple]

Pubg id : 5588432208
I play from Pakistan but in pubg my region is USA. I want to change my region to Pakistan but whenever I try to change region the number verification is not giving me code in messages to change my region . I want from pubg mobile to change my region to Pakistan as soon as possible please .

[storm flume]

Please contact the customer service for further assistance, @summer temple.

[summer temple]

I have but they are not responding

Please please I beg u Please listen me here

[night cloak]

when will be game fixed in bangladesh?

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[summer temple]

Ok but please guide me some more for this

[night cloak]

@celest shadow My midasbuy UC purchase is failing

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @summer temple.

[chilly canopy]

hi guys, can someone assist me on the server change thingy, i accidentally changed my server to krjp and want it back to asia

[feral forge]

Unfortunately, you must wait for the cooldown to end before you can change your server again.

[reef belfry]

Does anyone know if it's official that Metro will be back in 1.6 update or not?

[celest shadow]

Contact Midasbuy's customer service for further assistance:

▫️ [e-mail]

[mortal urchin]

@celest shadow when we will receive our prize after playing pmco semi finals that thing too slow mahn could do any faster?

[golden adder]

Is pubgm currently having issues with their servers?

[safe jungle]

‏Hello, I got involved in a problem with my account, someone activated a new account, and named the account on the same number as my account, and he put a bad picture and wrote bad and obscene words in it, and I hope you delete this account or picture, my account number is: 5429491010 this number My personal account. As for the new account number that has been put in a bad picture, it is: 51563430809 . This is the account that threatens me and pressures me and causes me tension. Is there any help?

[golden adder]

My whole lobby just disconnected and everyone froze for a good 20 seconds and we all got reconnected at the same time

Asia servers^

[reef belfry]

Does anyone know if it's official that Metro will be back in 1.6 update or not?

[pallid briar]

Please contact your respective regional PMCO Discord server instead.

[mortal urchin]

Ye about that I didn't got invite link

😂😭

[pallid briar]

No official information regarding this yet. You can vote for your favourite game mode to return by following this event:
#events message

[pallid briar]

If you were not invited, that most likely means you did not advance to the semi-finals stage. The invite links are not public.

Report the issue using the built-in report feature, @golden adder.

[mortal urchin]

We did play SOF

But I didn't got the link 😔

Other members of that lineup got it uk

Nvm can I at least get the average days it takes to get it processed

[pallid briar]

Unfortunately I'm not aware of that. I will let @onyx cairn to handle your case since he knows better than me. Please wait for his response, @mortal urchin.

[mortal urchin]

Ok

[mortal urchin]

Thanks for ur assistance tho I appreciated it 💯

[rose charm]

i cant link my phone no

it does not give verification code

[pallid briar]

Where are you currently residing?

[rose charm]

Bangladesh

[night cloak]

Hello sir i want to change my pubg region turkey to Pakistan can u help me

[pallid briar]

Please contact the customer service in-game for further assistance.

[pallid briar]

You can change your region from the basic settings in-game.

[night cloak]

This error

When ever i try to change

[pallid briar]

Please try again later or contact the customer service in-game for further assistance. Also do not share your personal information such as phone number here.

[rose charm]

they dont heellp

[night cloak]

Okay

[rose charm]

it deosnt

[pallid briar]

Unfortunately we are not affiliated with the customer service in-game and are unable to assist you with account related issues. Feel free to report the issue in #old.

[thin imp]

Sir my PUBG Mobile id is : 5851993661

and my nickname is 『FoxTrot』ヅ

and number that i want to link is : [phone]

and region i want to change my region to Pakistan

problem is i m not receiving any code via sms to change my region pls help me
its been 4 5 months that i m trying but not receiving any code pls help

[pallid briar]

Please contact the customer service in-game for further assistance.

[thin lava]

sir please help i want to chnge my region to pakistan

[vernal elk]

Hello. My account was blocked, although I didn't use anything. Please review the ban.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal elk.

[pallid briar]

You can change your region from the basic settings in-game.

[thin imp]

it does not assist us ... it has a bot which generates auto replies

[pallid briar]

Unfortunately we are not affiliated with the customer service in-game and are unable to assist you with account related issues. You may try again later. Feel free to report the issue in #old.

[hollow heath]

What’s this

[pallid briar]

Please go to your app permissions from the app settings and make sure you have network permissions enabled.

[wheat parrot]

heloo sir, someone help me??? i want to change my region

i want to change my region

[thin lava]

sir i want chnge my regiontopakistan please help

[pallid briar]

You can change your region from the basic settings in-game, @wheat parrot @thin lava.

[thin lava]

@pallid briar but stil- msg code not recive

[pallid briar]

Please try again some time later or contact the in game customer service for further assistance in this regard.

[zealous hazel]

Hello, my account was banned for no reason for 1 day, I just played, I did not use any third-party software, and I was banned, and my rank was lowered to bronze although I was almost ace, I ask you to update my rank, it was a mistake.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zealous hazel.

[wheat parrot]

but i didn't receive any verification code. Now what can i do?

[thin lava]

@pallid briar i trt last 2 ,3 month but still code not recive,

[pallid briar]

You can try again some time later or contact the in game customer service for further assistance in this regard.

[wheat parrot]

I tried a lot of time.

[night cloak]

do smth for emulator players 😦

[wheat parrot]

yeah i did but not working for me

[pallid briar]

Unfortunately we are not affiliated with the customer service in-game and are unable to assist you with account related issues. Feel free to report the issue in #old, @thin lava @wheat parrot.

[pallid briar]

Please type .emulator in #481204134859505684 to get the emulator role and also to access both #emulator-chat and #emulator-support.

[hollow heath]

Still same problem

[pallid briar]

Please try using a DNS and see if that helps. You may refer to subpoint 4.3 i! #faq for further assistance.

[wheat parrot]

now i have to wait for 6hours???

what is this #XZiztenz??

[pallid briar]

Please edit your message and add all the details that are instructed in the pinned messages, @wheat parrot. Hopefully the developers will resolve the issue as soon as possible.

[wheat parrot]

oh ok thnx

[zealous talon]

I want to change my region what i have to do not receiving code ?

[hollow heath]

Doesn’t work

[pallid briar]

Please try again later or contact the in-game customer service for further assistance in this regard.

[zealous talon]

Okay, will do

[pallid briar]

Can you please try using a different internet connection and see if the issue still occurs?

[thin lava]

i have wait 5 hours ,services is not good

[pallid briar]

Please edit your message and add all the details that are instructed in the pinned messages. Hopefully the developers will resolve the issue as soon as possible.

[wheat parrot]

Pubg id : 5394632798
I play from Pakistan but in pubg my region is USA. I want to change my region to Pakistan but whenever I try to change region the number verification is not giving me code in messages to change my region . I want from pubg mobile to change my region to Pakistan as soon as possible please .
Device : Iphone 8 Plus
Country : Pakistan
Wifi : cable network

[lime parcel]

help me pubg mobile

help me am 10 years banned I've been banned innocently

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lime parcel.

[storm flume]

Please contact the customer service for further assistance, @wheat parrot.

[night cloak]

does gameloop lobby have no matchmaking issue for pubg mobile?

[pallid briar]

You can try asking in #emulator-support instead.

[rapid mist]

OnePlus 8
5405 82646
Ukraine
WiFi
I did not violate any of the above. At least tell me a specific violation, do you know what? What exactly did I violate (cheats, bugs, what?) I put my last money into this account, and you took it and just took it, although I did not violate anything, I don't know how many times I'll tell you why you can't tell an honest player from a cheater? I'm not stupid to play with cheats on the account in which I invested money and time, do you think I will donate to another account? Nothing like that, so that you and him banned for nothing? After blocking the main account, I immediately went to another and started playing, and it was not banned Or do you think that I would play with cheats on a good account, and not on a new, non- donated one? Understand me correctly, I have never violated the user agreement, and my ban is wrong, but you do not want to understand and help me, after such a disregard, I am not going to play your game, let alone donate, you are talking about fair play, and you yourself are lying to me, I know that I did not violate, and I am clean, unlike you540582646

Stop ignoring my requests, you banned an honest player, your BANPAN system bans everyone who is not lazy, how can you leave this issue unresolved? agreement, there is no guarantee that it will not be banned just like that? How do you allow this? Be human, double-check and unblock my account id540582646, your system mistakenly gave me a ban, citing unfounded complaints from players

[thin lava]

pubg id?5815044445. i want chnge my region to pakistan,but still code not recive.i request pug mobile to chnge my region to pakistan as soon possible,
device?? aqua shrp r2
country? pakistan
wifi, cable network

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rapid mist.

[storm flume]

Please contact the customer service for further assistance, @thin lava.

[night cloak]

Hi Pubg team,

My Twitter account got hacked yesterday(4.09.2021). I have reported this to the Twitter team.

My pubg mobile account details are as follows:

PUBG ID: 5663774037
Character Name: [OG] NeoN

I have also attached a screenshot of my ID.

I play pubg mobile in gameloop emulator. The social media account (Twitter) Email ID linked to my pubg mobile ID is [e-mail]

I came to know that after my Twitter account got hacked, my pubg ID is used by someone.

when I try to login through my mobile device it says that authorization failed. But somehow I am able to login in gameloop emulator through my laptop.

Please help me to regain my account. If any further information is required please let me know.
Thank you very much in advance.

[pallid briar]

Please contact the Twitter customer service for further assistance and recover your compromised social media account: https://help.twitter.com

[pastel jackal]

51548823083
+18 photo

[mental bay]

what is the meaning of this sign

[thorny radish]

Emulator

[exotic axle]

Fake right ?

[thorny radish]

Yes

[acoustic sand]

Want to change region

[pallid briar]

You can change your region from the basic settings in-game.

[acoustic sand]

Ni change horha game ma

[pallid briar]

Please do not use any other language other than English.

[acoustic sand]

Region did not changing from in game settings

[pallid briar]

What issue are you facing while doing so?

[uncut hedge]

Sir please reply me my regio can not be change

Help me

[acoustic sand]

I can't receive code of changing region

[pallid briar]

Please contact the customer service in-game for further assistance or try again later.

[pallid briar]

Could you please elaborate what issue you are facing while changing your region?

[acoustic sand]

All customers facing same problem

[uncut hedge]

I can’t receivedcoad of changing region

[pallid briar]

Please contact the customer service in-game for further assistance or try again in a later time.

[ruby robin]

WHERE. IS. METRO.

[pallid briar]

No official information regarding this yet. You can vote for your favourite game mode to return by following this event:
#events message

[little badger]

Hello

why i got banned on my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @little badger.

[celest shadow]

This is fake, @exotic axle. We do not contact players privately via WhatsApp. Only the in-game customer service can assist players with account related issues.

All the Moderators in this Discord server are volunteers and not affiliated with the in-game customer service, hence we cannot help players with account related issues or suspended accounts. Feel free to block the number.

[exotic axle]

Ok

[ruby robin]

How about in beta ??

[celest shadow]

The Metro Royale game mode in the beta version has been taken offline for further optimization. Please pay attention to the test service announcement for the subsequent plan.

[rare flume]

517258156

why i am

i dont use hacks

[ruby robin]

Can I ask on where is there a beta news of pubg?

[feral forge]

The account will be forwarded, we will inform you when the profile picture has been reset, @pastel jackal. Thank you.

[rare flume]

why i am banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rare flume.

[silk halo]

I accidentally changed my server can it be modified to Europe

[feral forge]

You will have to wait for the cooldown to end before you can change your server again, @silk halo.

[silk halo]

But I unintentionally changed it. I didn't know about this feature in the first place. it's not fair

[faint umbra]

Any info when will premium crates pack will b released

[feral forge]

Are you referring to the Premium crate? It should come back after the Custom Crate.

[feral forge]

Unfortunately, there is nothing that we can do to help. It is stated very clearly that you can only change your server once every 60 days. Your only option is to wait for the cooldown.

[faint umbra]

Any specific date?

[silk halo]

i hate pubg

[feral forge]

Should be 12 days later.

You should read the notice very carefully before confirming to the changes. Please be careful next time, @silk halo.

[silk halo]

I swear I didn't know there were servers in the first place but okay sorry for the inconvenience

[umbral bay]

WTF! My one Link was free why It's Vanished??

[indigo bay]

I have question I buyed rp and I just sold 20 uc of rp but I have still 360 uc for rp will I get rp

[feral forge]

Please try to perform a routine repair from the login menu of the game.

[umbral bay]

Ok

[feral forge]

360 UC should be enough to purchase an Elite Royale Pass.

[indigo bay]

Ok @feral forge

[fast tulip]

#region-change

Please help me change my region

[worn salmon]

reporting a hacker in pubg mobile
ID : 51551322452
region : Algeria
type of hack : wall hack or x ray vision
thank you

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @worn salmon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

You can change your country/region via your in-game basic settings, @fast tulip. What does it concern?

[obsidian berry]

Need Help to change region

[fast tulip]

+submit

[feral forge]

You can change your country/region via your in-game basic settings.

[umbral bay]

Not working after Runtime Repair

[fast tulip]

I'm having parameter error even after getting verification code

[obsidian berry]

Need Help to change my region

[umbral bay]

Same

[umbral bay]

@feral forge

[feral forge]

Where do you reside, @umbral bay?

[umbral bay]

Bangladesh

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard.

Could you please try to set up a DNS and see if it helps? You may refer to subpoint 4.3 in #faq for further instructions, @umbral bay.

[umbral bay]

How

PUBG Mobile Owners eating our money to build their Property instead of Improving Game Bug fix or Glitch fixing

[feral forge]

This usually happen to the players if they are currently residing in a region where the game is restricted or unavailable. You may refer to this, @umbral bay:

[fast tulip]

Do you thing I am here without contacting in-game support ??
They can't help on anything everything there is bot

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, as this a matter that only they can assist you, @fast tulip.

[umbral bay]

I want to change my region it says 139days more left to change Region but i want now

[fast tulip]

So I you can't help me change my region ??🥺

[umbral bay]

Same

[heavy vortex]

You cannot change the region before the cool down ends.

[heavy vortex]

Only in game customer service can.

[umbral bay]

It's changed to other country not my current country

It's a glitch fix it

[fast tulip]

What's cool down ???

[heavy vortex]

Region does not change itself.@umbral bay

[heavy vortex]

That message was for Rasel and it means a timer.

[umbral bay]

I changed to Bangladesh but it changed to South Korea

[heavy vortex]

That is only possible if you're using vpn, which isn't recommended to use.

[umbral bay]

But without vpn it keep saying Parameters error

[low thunder]

Were can i report people selling pubgm hacks on tik tok

[heavy vortex]

Customer service for that.

[umbral bay]

Not replied

[umbral bay]

They can change my region before cool down?

[fast tulip]

And so I can't change my region back to my original country now ??

[heavy vortex]

Nope, after cool down.

[umbral bay]

I Love You ❤️

[heavy vortex]

Your only way is customer service,feel free to report the parameter error in #old .

[fast tulip]

Thank you so much I hope it helps 😊

[tender wind]

Its been 3 days and wechat login problem hasn't been fixed for me please help

[night cloak]

@tender wind What’s the issue?

[tender wind]

3 days ago me and other had issue login to our accounts with wechat and we had error message : authentication failed please try again

Yesterday others said it has been fix but when i try to login with wechat it logs in but show me this error message

[night cloak]

Are you logged into the WeChat app?

[tender wind]

Yes

[night cloak]

Could you share a screen record of the issue?

[tender wind]

It logs to my account but still show me this error message when i press ok it logs out automatically

[night cloak]

@tender wind Could you try going to WeChat settings > Privacy > Authorization > remove PUBG MOBILE and then try logging in?

[tender wind]

Its my only login way if i
Delete it in wechat will i be locked out of my pubg account?

[night cloak]

No. You are just removing the authorization to access your information.

[tender wind]

@night cloak i did.. Still same error message

[strange thicket]

I am not able to change my region it shows parameter error.kindly help me

[night cloak]

@tender wind Could you remove it again from wechat and make another screen recording video of the login?

@strange thicket Are you from Pakistan?

[strange thicket]

Yes

[night cloak]

@strange thicket It is a known issue for the region. Please try again after a few days. You can also try contacting the customer service.

[strange thicket]

Actually it's been around two months since I've been trying, and Pakistan' discord server mods are not helping anyone. They just keep telling that we have fixed this bug. And it hasn't yet

[tender wind]

@night cloak

[night cloak]

Country usually gets locked when people change countries frequently to get regional event related items. If you think you did not do it for regional offerings, please contact the customer service as they are your only solution now.

[strange thicket]

Can you provide me with their link please?

[night cloak]

It looks like a game problem. Please report it in #old. The developers will fix the issue soon.

@strange thicket You can contact the customer service via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

[strange thicket]

Thanks 😊

[tender wind]

I reported it

[night cloak]

Thank you!

[trim stratus]

How to be considered for the Pubg Mobile Next Star program?

[zealous talon]

AFTER getting code for region change parameter error come in front when enter the vode

Code*

[night cloak]

@trim stratus It is for content creators. Keep making great content and PUBG MOBILE will reach out to you.

@zealous talon If you are trying to change your country to Pakistan, it is not possible for your account. Please try again after a few days.

[zealous talon]

What does it mean my account?

[night cloak]

Rebel comes to rescue

[sick shale]

You can find further information regarding the Next Star Content Creator Program on the official website:

▪︎https://www.pubgmobile.com/en/event/nextstar/

[trim stratus]

I have filled out about 10 forms but Pubg Mobile has not contacted me yet 😭😭😭

[steady anvil]

hi ive got a premium crate coupon but it wont let me use it, whats going on??

[analog wadi]

Hi, Is there any news about Bouns challenge or where will it back again?

[night cloak]

@night cloak I contacted the PUBG Mobile data controller for account deletion when will they reply?

[night cloak]

@celest shadow can you help with this?

[hushed tree]

@hard junco U are wrong u saying IPAD has more resoultion than phones lol.

[night cloak]

It can take some time due to security reasons.

[hushed tree]

and if u say iphone 7 plus then it cannot compared to ipad pro 🤣🤣

[night cloak]

@night cloak buy will I get reply?

[quiet frost]

Sir please help me i want to change my region

[night cloak]

@night cloak Not if you spam.

@quiet frost If you are trying to change your country to Pakistan, it is not possible for your account. Please try again after a few days.

[night cloak]

They confirmed me about the account and said it would be confirmed that the account will be deleted but I can still login that old account

@hushed tree Please use #chat.

[quiet frost]

I want to chnge my region

[quick osprey]

5538525547

[night cloak]

@night cloak it's been a month I got thier email about that old account

[night cloak]

@night cloak You will be notified when the account gets deleted. Meanwhile, avoid logging into it to not cancel the progress.

[night cloak]

Are you sure?

[night cloak]

Then all linked account data also gets deleted to create new account?

@night cloak Remember that [e-mail] only deletes your data. Your game progress will be back when you try to logging again.

[night cloak]

Yes this address only I got mail

I logged in that account only one time yesterday

You cannot create a new game profile with the same account, if you are just trying to do that.

[night cloak]

After deletion

[night cloak]

Will I get mail?

Yes, you cannot, even after deletion. Again, you are deleting data, not the account itself.

[night cloak]

Means

@night cloak DPO only deletes your data. If you try to login to the account in the future, you will get back the old account.

[night cloak]

On the mail?

I cannot confirm that you will get a second email.

[night cloak]

Means my all social media account data is deleted?

[vague flower]

Bro got the data transfered @sonic wraith @pallid briar

[night cloak]

@night cloak Only data is deleted from Tencent server, yes. Your game account will still be there.

And account remains in the system@night cloak?

Right.

[night cloak]

Ohh..thank you

@tender wind Could you share your character ID and your country?

[quiet frost]

I want to change my region

[hushed tree]

hi i have a support question <@&481161015728406538>

[night cloak]

@hushed tree What do you mean?

@night cloak Now I have account logged in my phone for which I have filled the form for deletion yesterday so should I logout?

[hushed tree]

Is there any way to recover hacked pubg account

[night cloak]

@hushed tree Make sure not to mention the moderator role for such things. It is only for immediate help related to this Discord server. Not the game.

[quiet frost]

Plz help

[hushed tree]

so whom do i ask hacked account related?

questions

[karmic stream]

Yes?

[night cloak]

@night cloak please reply?

@hushed tree

[quiet frost]

@night cloak plz help

[hushed tree]

?

[quiet frost]

??

[night cloak]

@night cloak Yes, you should log out.

@quiet frost Aloha! How can I help you?

[night cloak]

From all devices?

[quiet frost]

I want to change my region

[night cloak]

@quiet frost If you are trying to change your country to Pakistan, it is not possible for your account. Please try again after a few days.

[quiet frost]

Why

[night cloak]

@night cloak I think you will be automatically logged out from all the devices when the account deletion is completed.

@quiet frost Please contact the customer service.

[night cloak]

Should I logout manually now?

[pallid briar]

Glad to hear that!

[night cloak]

You don’t have to if you are not playing the game.

[night cloak]

@night cloak reply me

[night cloak]

@night cloak

[night cloak]

It's for me?

[night cloak]

This reply

@night cloak You don’t have to if you are not playing the game.

[night cloak]

Ok

[night cloak]

But I have installed in phone

[tender wind]

Id : 5464656179
Mainland china
Wechat login
Iphone 12 pro max

[night cloak]

@night cloak It is your choice.

@tender wind Thank you.

@night cloak

See this☝️ ☝️

@night cloak Your account data was deleted.

[night cloak]

And delete that message as you are a mod

It's my personal so

You can delete your messages too.

[night cloak]

But I want you to delete because mod has more power

No. We both have same.

[night cloak]

Ok I will delte

Are you MAM or Sir @night cloak

You can call me hoprog.

That I know but...😂 😂 😂

Feel free to use #chat if you do not have any other questions.

[night cloak]

Yep I know

[eager hawk]

Hello ,stollen account

Need help

[night cloak]

@eager hawk Please contact the customer service.

[fathom wing]

+submit

[night cloak]

@fathom wing Are you looking for something?

[fathom wing]

I want to submit my region change request to PUBG officials

[eager hawk]

In pubg mobile i waiting for resolve a problem from april month,no results

[storm flume]

Please avoid going off-topic, @languid zenith. You may have unrelated conversations in #chat.

[night cloak]

@fathom wing Oh then you are in the wrong server. Please contact the customer service if you need help with region switch.

@eager hawk What’s the issue?

[fathom wing]

I tried but they did not help

[eager hawk]

Somebody hacked my twitter account and have acces to my account on pubg mobile

[night cloak]

@fathom wing If they did not help, you will need to wait a few more days-weeks to see if you can change it automatically.

@eager hawk Please contact the customer service.

[eager hawk]

Where? How?

[night cloak]

@eager hawk You can contact the customer service via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

[fathom wing]

can you send my request to them?

[night cloak]

@fathom wing I, unfortunately, cannot. It is a regional issue.

[fathom wing]

thank you

[eager hawk]

In game settings i had contacted customer service and provide all the proves but still wait the response for 4 months

[night cloak]

@eager hawk It should not take that long. Can I see a screenshot of their last message?

[eager hawk]

Can i send all screenshot with conversations?

[night cloak]

Just the last message screenshot will be enough.

[eager hawk]

My id in game :5267295029

[ruby wing]

This my account 10m band

[night cloak]

@eager hawk Could you translate it for me?

[eager hawk]

In two words is like ; unfortunately but at the moment we can't resolve that isue,we need more time

[eager sluice]

I need to change my region to pakistan but there is an problem there are not sending verification code

[feral forge]

Please try again some time later or contact the in game customer service for further assistance in this regard, @eager sluice.

[eager sluice]

ok i will try @feral forge

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[sterile trout]

I have been banned 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sterile trout.

[jolly parcel]

I need help with my accout, from more as 7 month i try to change my email in pubg mobile but support need from me a first UC receipt , but the first receipt was a Gift from someone before 2 years, i not have contact with this person for that i never can have this receipt, but i sand more as 10 new receipts from 1 years but support not accepted , mean i mast to have the first receipt or i not can change my personal information in my account ? Plz i need help my account ist so much expensive

[night cloak]

Hey PUBG Mobile ... I donated with friends to my account 600 UC from midasbuy site. But the money did not come to the account. Please understand this. ID: 5884510289

[celest shadow]

Please refer to subpoint 4.9 in #faq for further instructions.

[ruby wing]

Ok Sorry

[celest shadow]

Please contact Midasbuy's customer service for further assistance.

▫️ [e-mail]

[celest shadow]

Are you referring to your linked e-mail address? Please provide a screenshot.

[tropic herald]

When will C1S1 finish
can any please reply me.

[pallid briar]

You may refer to this, @tropic herald.

[eager hawk]

Who will resolve my problem?

[pallid briar]

Please state your problem first.

[eager hawk]

Hello ! I writing this message with big hope you will resolve this time !

On 26 april my twitter account has been hacked and somebody have acces to my pubg mobile accout id :5267295029

First i tried a few times to contact and describe the problem direct from game technical support and please them to unlink my stolen twitter account as faster as you can to make sure the hacker dont use my account in bad ways.​ ​ It wasn't happened,nobody helps me

Today,17.08.2021 i discover my facebook account has been unlinked from the game I can't have no more acces yo my pubg mobile account.

It was verry simple to resolve my first problem if you guys will be more serious and more concentrated on gamer problemb and game vulnerability.

It's a big shame for all tencent company for incapable to resolve simple problems,

[pallid briar]

You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance.

[night cloak]

@pallid briar is @night cloak online?

[eager hawk]

Customer service dont resolve the problem for 4 months

What's a reason ?

[pallid briar]

If she is, she will respond.

[night cloak]

@pallid briar I have contacted the data controller yesterday how many days will they take to reply?

[pallid briar]

The in-game customer service receives an enormous amount of requests daily, it takes time to review all of them. If you have not been responded after a reasonable timespan, please send them a kind reminder.

[night cloak]

Please help me

[celest shadow]

Wait patiently for a response. We cannot give you an estimated time for such things.

[waxen palm]

51524800518

+18 photo

[night cloak]

Will they give conformation before or after deleting?(via email)

[eager hawk]

One more problem,in game at customer service when i write a mesage to them i can't attach a screenshot of my paymentbuton+ desapear

[celest shadow]

I do not know a whole lot about this.

[eager hawk]

I try on 2 divices,same problem

[night cloak]

How you are a moderator then?😂 😂

[eager hawk]

@night cloak vorect)

[pallid briar]

You can try uploading the screenshot on a hosting website, such as Imgur and send the image as link to customer service.

[celest shadow]

I do not deal with issues related to the General Data Protection Regulation (GDPR) and I am certainly not a data protection officer or data controller. We are volunteers and we can only provide community support for PUBG MOBILE here.

Any further inquiries related to your request should be redirected to the DPO you contacted.

[eager hawk]

Please request that bug with +( atach file) in tehnical suport chat in game

[night cloak]

Yes they are very fast they give reply after 15 days😂 🍞

[signal vortex]

to this day my account stolen by tencent's failure has not been recovered. After that, I got discouraged from the game with so much disregard for the player

[tropic herald]

How to update the game is this in game or in play store

????

[feral forge]

The account has already been forwarded, we will inform you when the profile picture has been reset, @waxen palm. Thank you.

[tropic herald]

Please do reply 🙏 🙏

[waxen palm]

Thx 🤍 I wish all the best

[feral forge]

Which update are you referring to, @tropic herald?

[red nacelle]

any solution? my acc got hack.. need to reset pass but reach limit

[safe jungle]

‏Hello, I got involved in a problem with my account, someone activated a new account, and named the account on the same number as my account, and he put a bad picture and wrote bad and obscene words in it, and I hope you delete this account or picture, my account number is: 5429491010 this number My personal account. As for the new account number that has been put in a bad picture, it is: 51563430809 . This is the account that threatens me and pressures me and causes me tension. Is there any help?

[gentle maple]

What is the discord for the android beta test discord? I cannot report sn issue through the beta game it will not let me.

[feral forge]

The account will be forwarded, we will inform you when the profile picture has been reset, @safe jungle.

[feral forge]

As the daily limit has been reached, you will have to try again tomorrow.

[red nacelle]

ok thnks

[arctic sapphire]

Any one else have trouble with the 4x scope bouncing there guns around

[cyan citrus]

Please try to do a routine repair of the game and restart your device, @arctic sapphire.

[arctic sapphire]

I have same problem even before update

[cyan citrus]

Can you please provide a screen recording of the issue, @arctic sapphire?

[arctic sapphire]

Ill try in gun game

[carmine carbon]

When reporting a bug, providing the following information helps a lot.
• The issue you faced.
• Beta User Identification
• Global User Identification
• Device
• Region
• Average Ping (approximate)
• Video Recording [YouTube Link (If possible)]

Tag me when you report.
I will forward ur report.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[tropic herald]

I have received a notification from the app that new update have arrived check out news updates

So where is that update

[wise blade]

https://www.facebook.com/WizzlyLive/videos/218060726961225/?app=fbl

Why is this guy hasn't been banned yet?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wise blade.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[feral forge]

Please report it to the relevant Discord server instead, as we process with reports related to PUBG MOBILE only, @wise blade.

[grand bloom]

Is there a stats page for unranked games? I can’t find it anywhere.

[feral forge]

There was an in-game update recently, @tropic herald. But I am not certain if the notification is referring to that one.

[night cloak]

hello i have an problem dont getting region verification code

[gentle maple]

1. Issue- After clicking start from lobby goes to loading screen and times out sends me back to lobby.
2. Player ID - 51206869801
3. Global- 5728079732
4. Device - Galaxy A71 5G
5. Region - North America
6. Ping - 94ms was around 134ms a minute ago
7. Screen shot with error

[harsh yarrow]

HELLO

[tropic herald]

Ok but there is official play store update

[carmine carbon]

Ok thank u

[harsh yarrow]

i LOST MY FACEBOOK AND MY account PUBG

[feral forge]

Do you have another login method linked to your game account?

[feral forge]

Could you please provide a screenshot?

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard.

[night cloak]

@feral forge i tryed again and again but not getting

[feral forge]

Which mode are you referring to?

[tropic herald]

Sorry but no screen shot

[feral forge]

Unfortunately, this is not something that we can assist you here on Discord.

[night cloak]

@feral forge ok

[tropic herald]

What is the expected date of the new update 🤔🤔

[storm flume]

We currently do not have a specific release date for the upcoming update, @tropic herald. Once we do, we will publish further information in #news.

[harsh yarrow]

NO

[harsh yarrow]

ID 5197510670

[storm flume]

Please do not use languages other than English, @harsh yarrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

In this case, you should contact the Facebook support for further assistance in this regard to recover your stolen Facebook account. Please know that if you do not have access to your PUBG MOBILE account with your linked login methods, the in-game customer service will not be able to assist you any way.

[harsh yarrow]

SO SAD

[green mantle]

How can i unlink phone number attached to my account ?

[surreal lynx]

When is 1.6 update?

[storm flume]

We currently do not have a specific release date for the upcoming update, @surreal lynx. Once we do, we will publish further information in #news.

[surreal lynx]

Hmm

[feral forge]

Unlinking phone number/e-mail is currently not a feature yet, you cannot unlink it manually. You may try contacting the in-game customer service for further assistance in this regard.

[green mantle]

In game customer service only refers to email not the phone number 😅

[tribal moat]

when will metro royale come bac?

[grand bloom]

@feral forge any of the arena modes. I see a very detailed stat page for my ranked games but I don’t play those

[balmy surge]

From somedays I noticed cheaters/hackers are increased Yesterday I played 6 matches and I got cheaters/hackers in 5 matched in 2 match I was killed by cheaters/hackers and in 2 match cheaters/hackers was banned (I was see it on kill feed)

[feral forge]

No information in this regard, @tribal moat.

[feral forge]

There is no such feature yet for Arena mode, feel free to leave your feedback to the game in #old.

Please know that only the in-game customer service can assist players with account related issues, we are unable to help you here on Discord in this regard, @green mantle.

[fossil fog]

How do you reset the chat with in-game cs? the conversation is still stuck at something i reported long ago.

[brave aspen]

I don't think you can do that.

[crude plover]

My account is getting frequently terminated because of data error with client... Any solution??

[storm flume]

Please refer to subpoint(s) 4.9 in #faq for further information, @crude plover.

[bright crag]

QHY DOES MY GAME KEEP CRASHING

[pallid briar]

Please refer to subpoint 4.7 nad 4.8 in #faq for further information.

[warm temple]

will i get 90 fps support in the upcoming update?

[night cloak]

@warm temple If your phone is new and has the juice to run 90, yeah.

[warm temple]

it has allot of juice for that

its been months waiting for it

nowdats even the gfx tools stopped working

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @warm temple.

[stuck root]

My friends Facebook account has been hacked, whoever hacked it has logged into his Pubg account recently. They also posted something inappropriate on his Facebook account so it is now banned. Any advice please?

[warm temple]

um ik but everyone uses it

[night cloak]

@warm temple Then the waiting fruit is gonna come soon.

[cold hollow]

Hello, I changed my server by mistake can you help me

[cyan citrus]

May I ask if the Facebook has been disabled or deleted?

[warm temple]

thenks :smile_cry:

[cold hollow]

@polar marsh I changed my server by mistake can you help me

[cyan citrus]

You can't change your server unit the cool down has been reset, @cold hollow.

[cold hollow]

@cyan citrus But I'm having a lot of problems with the current server

[cyan citrus]

Unfortunately, there is nothing else can be done in this regard. Neither we nor customer service can help you change your server, @cold hollow. Meanwhile, try to play with friends with lower latency servers.

[cold hollow]

@cyan citrus But my stats are on the European server and I want to restore it

There is a disconnect on the current server

[cyan citrus]

You simply can't. Please refer to this link and be more careful next time. https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/358-what-can-i-do-if-mistakenly-changed-my-server/?l=en.

[cold hollow]

@cyan citrus I couldn't understand anything

from this link ?

[cold hollow]

@cyan citrus I have to wait 60 days😫

[cyan citrus]

Correct, @cold hollow.

[cold hollow]

@cyan citrus I will delete the game for 60 days😩

[night cloak]

You can still play the game on a second account.

[cold hollow]

@night cloak But there are a lot of upgraded weapons in my main account

@night cloak level 80😫

[night cloak]

So you play the game just for upgraded weapons and level? You better uninstall the game.

[ruby robin]

Is the update 1.6 near?? Or probably next month?

[night cloak]

It will be announced in the #news channel. Keep an eye on it. 👀

[drifting minnow]

When will the ping fix in pubg?

It doesn't go below yellow aka 100 ms

Even though my internet is one of a kind

[vale thicket]

<@&481161015728406538> i need help someone has hacked my account and plays it for that my account is banned for 3 days plz help me

[night cloak]

When did the ping issue start?

[fossil fog]

Tried repairing the game, reinstalling Facebook still facing the same issue.

[cyan citrus]

Did you create a new Facebook account?

[wheat parrot]

any moderator here? i need some help

[storm flume]

Please contact the customer service for further assistance, @vale thicket.

Please do not use languages other than English, @onyx breach. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wheat parrot]

helo #nadia

[feral forge]

Hello, @wheat parrot. How can we help you?

[storm flume]

Please do not use languages other than English, @onyx breach. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[onyx breach]

I finished rp tasks and didn't get rp50

[wheat parrot]

i want to change my region.. when i try to change my region in game not working for me.. i did not receive any verification code from pubg mobile team

[fossil fog]

No it's an old account

[left ore]

@feral forge I have a problem with my pubg account, I have my id but somehow my Twitter id get automatically removed from my pubg account. Now I can't login anymore. I can see my pubg id from my friends ID.

[onyx breach]

I finished rp tasks and didn't get rp50

[wheat parrot]

helo #nadia can you here me??

[feral forge]

You should be able to reach level 50 by completing RP missions, including the weekly match time and daily missions, @onyx breach.

[cyan citrus]

For how long have you been facing this issue?

[wheat parrot]

Nadia.. what about my problem?? did you have any solution ?

[feral forge]

You have already been answered before, please contact the in-game customer service for further assistance in this regard as this is a matter that only they can assist you, @wheat parrot.

[onyx breach]

I finished the whole rp missions

[feral forge]

What happen when you attempt to login to your game account via Twitter?

[wheat parrot]

i tried but in the last they said New conversation Next Rating and finished.. what can i do?? they did not forward my issue to customer service maybe

[left ore]

Can you come dm so I can explain you

[onyx breach]

I finished all rp tasks please help

[radiant flicker]

Why the bonus challenge is unavailable?

[feral forge]

It should be enough for you to complete the Royale Pass and reach level 50 if you have completed all RP missions, weekly missions and weekly match time.

[left ore]

Twitter is asking to open me a new account. @feral forge I still have the id number

[fossil fog]

Since morning I can't even login in 8 ball pool with the same account.

[wheat parrot]

Even i have an video as a evidence

[radiant flicker]

Why bonus challenge is unavailable???

[feral forge]

It is only available for specific regions, @radiant flicker.

[radiant flicker]

@feral forge I am in Israel

[onyx breach]

I completed all the tasks of the week please help

[feral forge]

Please identify if your account has been accessed or compromised by an unauthorized person, @left ore.

[radiant flicker]

Why bonus challenge is unavailable in Israel?

[feral forge]

We are unable to assist you in this regard, @radiant flicker.

[cyan citrus]

Can you try to restart your device one time?

[feral forge]

We do not have information here regarding Bonus Challenge.

[onyx breach]

I completed all the tasks of the week please help

[radiant flicker]

@feral forge just tell me when it will reopen

[feral forge]

We do not have information in this regard, @radiant flicker.

[onyx breach]

I completed all the tasks of the week please help

[radiant flicker]

Ow ok thanks

[onyx breach]

I completed all the tasks of the week please help

[left ore]

Nobody have the access but I don't know how the Twitter login Account get removed from that. @feral forge

[feral forge]

Only by completing RP missions, daily missions and match time, you should be on level 47, without including any bonus. And for the Royale Pass Friend Bonus, you can get extra RP points from 30-60. If you meet all the requirements, you should be on level 48-49.

You also get 10 RP points daily as your login reward, each RP lasts for about a month, so you will get at least 300 points from here, which the total points you get in this RP M2 can exceed 50 levels.

[vale oak]

Can I transer my account outside eu reguon

[feral forge]

Please make sure that you are using the correct Twitter account to login.

[feral forge]

No. Due to the GDPR law, which is a government law, you are not permitted to transfer your account data to a different country/region as long as the law exist.

[onyx breach]

thanks

[left ore]

I tried everything

[feral forge]

This is not something that we can assist you here, @wheat parrot. We volunteers here providing community support for PUBG MOBILE are unable to assist players with account related issues.

[vale oak]

Bro but when I created my account first time I done my country India

[feral forge]

When was the last time that you were able to access to your game account?

[wheat parrot]

evidence

[feral forge]

You either intentionally/mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Please know that your country/region can only be changed by you, without your authorization, this information simply cannot be changed, once you have transferred your account to one of the countries in the EEA, it is bound to the GDPR law, and as long as the law exist, PUBG MOBILE is unable to transfer your account data to a different country.

[fossil fog]

Still facing the same issue :/

[feral forge]

However, this is not something that we can assist you here too, @wheat parrot. You may need to wait and try again some time later.

[vale oak]

But bro in season 8 I got a message to tranfer my account in eu region

[cyan citrus]

Can you try to login the account with Facebook application first?

[fossil fog]

Can you please elaborate? :')

[wheat parrot]

did you have pubg mobile official email User name??? where they can help me?

[cyan citrus]

Install the Facebook application in your device from Play/Appstore and login the account in Facebook application first then try to login the account in-game.

[feral forge]

Could you please elaborate?

[feral forge]

Only the in-game customer service can assist players with account related issues. The e-mail address is only meant for general inquires.

[fossil fog]

I have the application and the same account logged in in the application

[wheat parrot]

I'm looking for a place where I can jump into hell.

[vale oak]

When I created my account first time in pubg mobile I done my country India but in season I got a message in game that dou you want to tranfer ur accout in eu region and I agree that

[wheat parrot]

I told you they didn't help me.

[left ore]

August @feral forge

[fossil fog]

[feral forge]

If you have chosen one of the region in the EEA, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account data out of Europe at will due to this government law. There is no other way,

Other than Twitter, do you have another login method linked to your game account, @left ore?

[left ore]

No @feral forge

[cyan citrus]

Can you try to reinstall the application?

[vale oak]

But the accout tranfer is the main priority for bgmi and they are doing this

[fossil fog]

I did ^ @cyan citrus

[feral forge]

SInce your account is in one of the countries in the EEA, your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[vale oak]

But many people have same problem so many players will not able to tranfer there accout in bgmi

[feral forge]

If you believe that your account has not been compromised, you may try contacting the in-game customer service for further assistance in this regard, @left ore.

[left ore]

I can't login that's the problem, I aslo mail [e-mail] but no help @feral forge

[brazen haven]

I can't login

and the in-game customer service didn't help much

[feral forge]

This is due to the GDPR law, and PUBG MOBILE must comply to this government law. Players should not choose a country/region in the game that they are currently not do not reside in it.

[feral forge]

The e-mail address is only meant for general inquires, only the in-game customer service can assist players with account related issues.

[cyan citrus]

Got it! Try to uninstall the Facebook application. Open the game> Login the account with in-game and see if it will work.

[brazen haven]

anyone?

[left ore]

If I can't login in game How can I contact to the customer service? @feral forge

[feral forge]

Where do you reside, @brazen haven?

[brazen haven]

Bangladesh

[feral forge]

You may contact them via the login menu of the game, refer to subpoint 5.4 in #faq for further instructions.

Please try with a different internet connection, you may also try to set up a DNS that may help to overcome this, refer to subpoint 4.3 in #faq for further instructions in this regard, @brazen haven.

[brazen haven]

yea I tried mobile data and even 1.1.1.1 but I got the same result

[fossil fog]

Same issue

[cyan citrus]

That is unfortunate. Are you on Android or iOS?

[feral forge]

You may try to send your inquires to the PUBG MOBILE Bangladesh community server for further information in this regard, refer to subpoint 3.1 in #735483472432594994 for regional community links.

[fossil fog]

Android

[brazen haven]

ok

[cyan citrus]

Try to do a routine repair of the game and clear game cache.

[fossil fog]

I reinstalled the game in morning and repaired it an hour ago

Tried every possible thing

[brazen haven]

the link didn't work

[feral forge]

Please check your direct message.

[wheat parrot]

pubg server down??

[cyan citrus]

Where do you reside?

[fossil fog]

Pakistan

[night cloak]

@cyan citrus my account is compromised which is linked to email

[wheat parrot]

pakistan

[night cloak]

No social media accounta

[brazen haven]

yes ty

[cyan citrus]

Do you still have access to the game through any of the social media accounts linked to the game?

[night cloak]

Yes,google play games

[cyan citrus]

Did you try to change your network?

[night cloak]

@cyan citrus What should I do?

[cyan citrus]

Please contact customer support in-game to remove the unauthorized access from the account.

[night cloak]

Bro I want to also link FB but it's not linking since 1 month I am trying

[cyan citrus]

What is the issue you are facing while linking your Facebook account, @night cloak?

[wheat parrot]

pubg sever down in pakistan??

[cyan citrus]

It is working fine.

[night cloak]

It always says linked failed

Should I try VPN

[fossil fog]

Yes I tried using both data and wifi

[night cloak]

hellp me

[cyan citrus]

No. VPN usage is not recommended.

[cyan citrus]

Can you take a screenshot of the issue?

[night cloak]

@cyan citrus Sir I play T2 scrims with that account so it's at high risk

[cyan citrus]

Please state your issue first.

[night cloak]

I am a competitive T2 player I can't take risk of getting banned cause I have daily scrims

Please tell a legit way

[cyan citrus]

That is unfortunate. Please try to follow my steps for the last possible solution. Try to go Facebook application settings> Permissions > disable all the permissions and enable them again. Do same for PUBG MOBILE. Restart your device.

[night cloak]

@cyan citrus

[cyan citrus]

@night cloak

[night cloak]

Please I need help I have scrims tommorow

Practice scrims

[night cloak]

I can't because I am using discord on another client

PUBGM device is switched off

[cyan citrus]

Please provide me the relevant screenshot when you have access to the game. Also, you can try to do routine repair of the game and see if that helps.

[night cloak]

Okay, will do

My account was banned for 10 years and the real reason was not explained, so I contacted the customer service inside the game, I did not benefit from anything, even though I did nothing, and the company completely refuses to re-account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[obtuse solstice]

why cant i link anything else?

[radiant flicker]

How to change the email that I linked with my account?

[pallid briar]

Unfortunately you can't change your third link email since it is not a feature yet.

[feral forge]

Could you please try to perform a routine repair from the login menu of the game?

[obtuse solstice]

Yes, ofcourse

It's still the same @feral forge

[feral forge]

Where do you reside, @obtuse solstice?

[obtuse solstice]

Romania

[brave totem]

Yo can I be jb without hax and play without ban

[obtuse solstice]

I can link different things on other accounts, but not in this one

[feral forge]

Could you also please try to set up a DNS and perform a routine repair again? You can refer to subpoint 4.3 in #faq for further instructions in this regard, @obtuse solstice.

[obtuse solstice]

What do you mean by DNS?

[feral forge]

You may refer to subpoint 4.3 in #faq for further information and instructions.

[obtuse solstice]

Okay.

[feral forge]

Having a rooted or jailbroken device in itself is not triggering the anti-cheat mechanisms. However, as soon as one starts using a sketchy software, an alert is raised when PUBG MOBILE is used at the same time, @brave totem.

[brave totem]

So when I’m jb alone, I don’t get the b word?

[feral forge]

No, you will not be suspended for playing on a rooted or jailbroken device.

[brave totem]

And what happens if I do

[feral forge]

The anti-cheat systems will only be triggered when you use sketchy applications while playing PUBG MOBILE.

[storm flume]

Please do not use languages other than English, @limber dew. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[obtuse solstice]

@feral forge I can't find Advanced Settings (iOS)

[feral forge]

Click on the Blue i icon under the enable Wi-Fi button.

[night cloak]

Hlo

[cyan citrus]

Hello! Please state your issue, @night cloak.

[limber dew]

I need help pls

[obtuse solstice]

Okay got that one, now I clicked on Configure IP, but there are no option called "static"

[cyan citrus]

After tapping ''i'' icon near the connected Wi-Fi/Wlan, you will see an option of ''Configure DNS'' towards the bottom. Tap on that option > Change DNS server from Auto to manual > Delete the existing DNS servers and add the manual servers that are 8.8.8.8 and 8.8.4.4.

[tired atlas]

Guys who had it that when loading PUBG the game is not installed and freezes 100%

[obtuse solstice]

Thank you @cyan citrus but it's still the same.

[cyan citrus]

Can you please mention your device?

[tired atlas]

@cyan citrus Can I go to private messages with you?

[obtuse solstice]

@feral forge What can I do now?

[cyan citrus]

Are you facing account linking issue?

[cyan citrus]

We can continue here.

[obtuse solstice]

Yes, I can't link anything to my existing account. Its logged in with facebook. Inrecently unlinked Google Play Games, since I do not needed. Now I cant link anything because I don't have the plus icon.

[tired atlas]

I'm a little lost here in my personal messages a little more convenient

[cyan citrus]

@tired atlas, please use #emulator-support for further assistance. You can get access to emulator related channels by typing .emulator in #481204134859505684.

[cyan citrus]

This option may not be available for your account. Did you try to use a different device?

[obtuse solstice]

No since I can't use a different device. @cyan citrus

[cyan citrus]

Please contact customer support in-game for further assistance, @obtuse solstice.

[tired atlas]

@cyan citrus Thx

[cyan citrus]

My pleasure, @tired atlas!

[obtuse solstice]

Okay thank you for helping me.

[next tiger]

The account id ( 5304720434 )

The name of the account user ( Ns丨NaiiiF14ツ )

The account id ( 5304720434 )

The name of the account user ( Ns丨NaiiiF14ツ )

has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game ، Maybe before you used the ban because my Twitter account was stolen and I restored it, but I didn't violate it after that

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id ( 5304720434 )

The name of the account user ( Ns丨NaiiiF14ツ )

[polar marsh]

Please refer to the private message from @polar marsh for further information, @next tiger.

[obtuse solstice]

I guess I cant link any other social media, since C.S. doesnt help.

[worldly burrow]

Hello

Whare are support team

[craggy relic]

hello pubg team...why region option is not show in my account

[worldly burrow]

Hello any one here

[wide coral]

• Which social media account got linked to your game account(In case if you linked your account with two social media accounts then provide us with both user names)

What do I have to provide here?

Hackers linked account or mine?

[worldly burrow]

@wide coral you are support team?

[wide coral]

No

@feral forge

[worldly burrow]

<@&481161015728406538>

😩

Hellooooo

[mortal apex]

Please do not mention the moderator role unless there is an emergency, @worldly burrow.

[cyan citrus]

The region change option is unavailable for accounts registered in European Union and European Economic Area due to General Data Protection Regulation(GDRPR).

[cyan citrus]

Hello! Please state your issue.

[worldly burrow]

@cyan citrus ok wait minute please

[cyan citrus]

My pleasure!

[craggy relic]

@cyan citrushow can i get back region option

[cyan citrus]

You can't if your account is registered in one of those regions because of legislation issues involved, @craggy relic.

[worldly burrow]

@cyan citrus my phone 120 hz and snapdragon 860 very good and can play strong games but why don't support 90 fps 😢

[night cloak]

@cyan citrus I am trying to login in ios device but I am not getting third link code

[cyan citrus]

It is possible that the game has not yet been optimized for your device to provide 90 FPS support. Feel free to provide your feedback in #old in compliance with channel's pinned instructions.

[night cloak]

I don't have cross platform social media account@cyan citrus

To login in ios

[cyan citrus]

Feel free to contact customer service in-game, @night cloak.

[worldly burrow]

@cyan citrus Ok, but how long should I wait for my device to get 90 frames?

😢

[cyan citrus]

Unfortunately, we can't expect a release date for that feature as we are not affiliated with the game developers.

[high fog]

I don't get the code to change the password, what can I do?

[worldly burrow]

I buy this phone for 90 fps but i don't get it and waiting 2 Month @cyan citrus

😫

@cyan citrus thank you 😢

[high fog]

I don't get the code to change the password, what can I do?

[worldly burrow]

@cyan citrus @high fog this want help

[cyan citrus]

Please provide the feedback in #old and mention your device model as well.

[cyan citrus]

Are you trying to change the password of email or phone number?

[worldly burrow]

@cyan citrus I do that bro but don't get any help

[mint glade]

@to whom it may concern please i need help

[cyan citrus]

Unfortunately, as we are not affiliated with the game developers we can't help you with such issue here on discord.

[high fog]

@cyan citrus yes

[cyan citrus]

Please state your issue.

[high fog]

Yes

[cyan citrus]

Are you trying to change the password of your email or your phone number?

[high fog]

Yes

[cyan citrus]

Please contact customer support in-game for further assistance, @high fog.

[mint glade]

i am an esports player from pakistan and as my twitter account was hacked someone changed the password. i still have 2 logins with me facebook and email but the problem is he keeps login from twitter and disturb my matches i want to unlink or get my twitter back. i have also sent an email to twitter because my twitter had my phone number and email he removed it and and changed the pass. now i want to unlink my account but the problem is after 2 3 days he logs in and again the process starts 6 days like this its a never ending circle. kindly advise

@cyan citrus

[cyan citrus]

What was the response from Twitter customer service?

[night cloak]

Hello, PUBG Mobile, my third link was hacked, and I have all the necessary information?

[cyan citrus]

Hello! Do you still have access to the game through any of the social media accounts linked to the game, @night cloak?

[night cloak]

Yes, I can log in from Twitter and Apple

[cyan citrus]

Did you try to change the third link password, @night cloak?

[night cloak]

Hua hacked Twitter and linked a third link on my account to bills for the account and everything from Bji's agents

[cyan citrus]

Got it! If the third link does not belong to you, then please contact customer support in-game to remove the unauthorized access from your account.

[night cloak]

And because he's threatening me that he's going to put an account for 10 years

[cyan citrus]

Please be advised that your account security is your own responsibility. Do not share your login credentials with anyone and use two-factor authentication. Should you require any further assistance, then please contact customer support in-game at earliest.

[mortal zephyr]

How do I get the beta version to play metro 2.0

[cyan citrus]

You can get access to beta version through in-game events > Recommended > Beta Test Invitation, @mortal zephyr.

[mortal zephyr]

But it doesn't have merto

[cyan citrus]

The certain mode may not have been available at the moment, @mortal zephyr.

[pallid briar]

The Metro Royale game mode in the beta version has been taken offline for further optimization. Please pay attention to the test service announcement for the subsequent plan.

[spice rampart]

Why my game crashed and restarted again and again on iphone

[pallid briar]

Please refer to subpoint 4.7 and 4.8 in #faq and see if that helps, @spice rampart.

[stoic yew]

My friend accidentally changed his above 18 age to “No” but he is 18 above can he change it before a month?

[storm flume]

Please do not use languages other than English, @tired condor. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pallid briar]

Could you please provide a screenshot of that settings option?

[tired condor]

Peace be upon you. Now my account has been stolen. Wa Al-Dakhil has added Twitter. I have the link of the beautiful third, and the gym center is there. Is there a solution?

[stoic yew]

He can’t login right now

It’s the option in settings “Others”

[cyan citrus]

Please contact customer support in-game to remove the unauthorized access.

[pallid briar]

Please contact the customer service in-game to unlink any unauthorized social media accounts. You can use this screenshot as an example.

[pallid briar]

Please wait for the cooldown to end before changing again.

[gusty zealot]

i cant log in with email on my iphone i switch from a android phone to a iphone and its saying suspicious activity

now when i try to my verification code it says failed to send code to email

[peak crypt]

You need to verify via email, it will give you a code but you have to wait 30 minutes.

[tired condor]

Hello there i have a question about my account

[gusty zealot]

i have waited 40 min

[pallid briar]

Please state your issue first. If it is the same issue as your previous one, you have been answered already.

[mint glade]

i haven’t received any response from them until now. but i need this to be sorted. kindly advise

[wide coral]

Hello Soldier,

Thank you for contacting us & sharing the screenshots with us.

We are sorry to know that your account has been hacked.

Kindly provide us the below information which can help us to investigate this matter further.

• Please provide us the hacker's personal social media linked to your account( Facebook/ Twitter/ Game Center/email or any other)

• Which social media account got linked to your game account(In case if you linked your account with two social media accounts then provide us with both user names)

• Try fetching the registration date using the below steps

Go to Google app or Gmail app

Click on your Profile > Manage your Google Account

Click on the Security

Search for Third-party apps with account access

You can find the list of apps

Please select PUBG MOBILE from the list and look for the registration date

• Try fetching valid oldest(first) and new(made before 3months) receipts that must have order Id and purchased date using the below steps

Go to http://payments.google.com/

Find Other purchase activity

Select View Purchases

Select an order to see your receipt

Once we have the above information, we will research your issue and get back to you as soon as possible.

Best regards,

Abraham M.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

Please help regards how to fill this

[cyan citrus]

When did you submit your request?

[wide coral]

Anyone help Me

[pallid briar]

Please state your issue first.

[wide coral]

• Please provide us the hacker's personal social media linked to your account( Facebook/ Twitter/ Game Center/email or any other)

What am I suppose to write here

I have no clue what that hackers username is of any linked social media What am I suppose to write?

@pallid briar

@pallid briar

[fiery sedge]

Can anyone help me? My account from pubg is stolen can i contact pubg or somthing?

[pallid briar]

Which login method is of the unauthorized person?

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[fiery sedge]

No

[pallid briar]

You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game, @fiery sedge. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance. Please remember that account security is your own responsibility and be more aware next time.

[fiery sedge]

Ok but he use my username and id number. They hackt my face book and that why i dont have acces to my pubg account

[pallid briar]

You need to recover your Facebook account in that case. Please contact Facebook's customer service for further assistance in this regard:

▫️ https://www.facebook.com/help

[mint glade]

yesterday on 5th of september 2021

[onyx breach]

I finished the rp tasks, the daily and the time, and I did not reach the rp50, please help

[heavy vortex]

1 week is still left.

[pallid briar]

You may also refer to this response, @onyx breach.

[onyx breach]

I finished the rp tasks, the daily and the time, and I did not reach the rp50, please help

[fiery sedge]

Yes that is problem. That person post somthing and i can do anything because Facebook blok it

[pallid briar]

You have already been answered, @onyx breach. Avoid repeating the same question.

[heavy vortex]

@onyx breach

[pallid briar]

Unfortunately we are unable to assist you in this regard. Please be more aware in the future. Please remember that account safety is your own responsibility.

[onyx breach]

No response

I also did all the daily tasks, time and rp and I didn't reach rp50

[fiery sedge]

Is there a pubg costumer service. I have my id nummer from the stolen account. I want to try somthing

[onyx breach]

I also did all the daily tasks, time and rp and I didn't reach rp50

[pallid briar]

Please refer to subpoint 5.4 in #faq in for further assistance.

[onyx breach]

I want help as soon as possible

[pallid briar]

Only by completing RP missions, daily missions and match time, you should be on level 47, without including any bonus. And for the Royale Pass Friend Bonus, you can get extra RP points from 30-60. If you meet all the requirements, you should be on level 48-49.

You also get 10 RP points daily as your login reward, each RP lasts for about a month, so you will get at least 300 points from here, which the total points you get in this RP M2 can exceed 50 levels.
Also, you can earn points by opening crates, @onyx breach.

[fiery sedge]

Thanks

[fierce condor]

The clan wars ended and we won but i didn't get any rewards???

[night cloak]

You didnt have enough contribution

[fierce condor]

I see

[night cloak]

Hello, i have a problem. My friend buy account for me but it have 3rd link. And that guy who have it join on account from app and ban it for 10 years.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[pallid briar]

On a sidenote, account selling/buying accounts is against the terms of service and will result in suspension too, @night cloak.

[cyan citrus]

You may need to check the email you had provided.

[bright crag]

Why is the game so laggy

Like I’m just teleporting

[obsidian tinsel]

Same problem ! Wast my all time to win clan battle and nothing gained

[obsidian tinsel]

check your network

[bright crag]

Obviously

I wouldn’t have asked if I didn’t check

[pallid briar]

You didn't have enough contribution.
This might be the reason.

[obsidian tinsel]

It is written some where bro

[pallid briar]

Please refer to subpoint 4.6 and 4.7 in #faq for further assistance.

[white canopy]

any info on when new update comes?

[cyan citrus]

No information in this regard yet, @white canopy. Please keep an eye on #news .

[white canopy]

Thankyou Bunk!

[cyan citrus]

My pleasure, @white canopy!

[long harness]

Sir please help me I want to change my region