#questions

1 messages · Page 1439 of 1

brittle lava
#

What will happen if someone steals account

versed sorrel
#

Please have a look at this tooo

night cloak
#

can i get 3rd party appstore link for PUBGM. iOS

trail raft
#

So the season I can't buy

feral forge
#

Did you purchase the Elite Royale Pass or the Elite Royale Pass Plus?

versed sorrel
#

Elite royal pass

celest shadow
#

We cannot provide you with the exact punishment or its duration, but exploiting or using bugs to gain an unfair advantage over other players is not allowed and punishable.

formal marsh
#

@polar marsh I am one of the lucky winners of the #PUBGMSummer & it was stated that the winners were already contacted. How come I didn’t receive any? Thanks.

#

I also tried reaching out through email provided on Instagram but didn’t get valid answers.

celest shadow
formal marsh
celest shadow
night cloak
#

by the way, why is there no South asia region in the partner program form

#

or is it different for South asia

#

so what should i select then?

#

and whats the minimum requrement

pastel jackal
#

Thank you for being tired with me and here's all the respect and appreciation, but I have some id and I'm sorry I send a lot of iD because I have friends who don't know the discord and how to use it and report on id

celest shadow
night cloak
ashen frigate
#

Hello im currently living in South Africa, South Africa doesn't have a regional community.

marsh sage
#

I am auto-redirected to the 2nd website.

#

Why?

feral forge
#

Where do you reside, @marsh sage?

marsh sage
#

Bangladesh

versed sorrel
#

Have u looked into my problem@feral forge

marsh sage
#

When I use VPN I get this redirect.
And without VPN

feral forge
#

The emote is exclusive only for the Elite Royale Pass Plus, @versed sorrel.

hollow niche
#

@marsh sage hello I want to change region but they want number I don’t want to add number in my id plz any solution

hollow niche
#

Anyone no about this modssss

celest shadow
#

The profile picture of the following accounts have been reset and punishments have been applied. Thank you for all your reports and patience.

@fossil badger:
▫️ 51409028342
▫️ 51513971672
▫️ 51475331545

@pastel jackal:
▫️ 51432691560
▫️ 51534310605
▫️ 51432715207
▫️ 51548173433
▫️ 51427912974
▫️ 51552944846
▫️ 51543488983
▫️ 51485739688

@safe jungle:
▫️ 51460375641

@rustic wharf:
▫️ 5495272712

@flat meteor:
▫️ 51534683916

@analog moth:
▫️ 51549739382
▫️ 51547371869
▫️ 51530480351

@worthy condor:
▫️ 51354495799

@thick shard:
▫️ 51556689115

hollow niche
#

Help me?

storm flumeBOT
#

Please contact the customer service for further assistance, @hollow niche.

marsh sage
hollow niche
#

@storm flume customer service not helping me IDN way

celest shadow
#

Please use #old instead, @tulip adder.

versed sorrel
#

@feral forge is this emote exclusive cuz in RP section it is collected but it is not available in my inventory Please help me

#

Is this emote exclusive

feral forge
ivory basalt
#

currently updating my PUBG,is it end season?I haven't play for almost week now so i didn't know

celest shadow
ivory basalt
shut lagoon
#

@celest shadow please how can i fix it?

versed sorrel
#

@feral forge i fully reinstalled the game and repaired client its not working .

feral forge
steep pine
#

@feral forge on my main ID the fps is not constant but my second ID who created later they have constant fps what's the problem with main id

celest shadow
shut lagoon
#

@celest shadow yes

celest shadow
sour quartz
#

hello some people told me that there is guaranteed reward in rp crates is that right or how it works?

celest shadow
celest shadow
sour quartz
#

i mean this

#

and this luck numbers

celest shadow
#

The more Luck you have, the more odds you have of getting Legendary items. You obtain Luck by opening the RP Treasure Crate.

livid gazelle
#

Region change

celest shadow
livid gazelle
#

Unable to change from there

vague scaffold
#

Iam not receiving verification code while changing my region to Pakistan

celest shadow
celest shadow
timber flare
#

Can someone help me pls? I cant generate a beta code.

celest shadow
timber flare
vague scaffold
celest shadow
# timber flare

Please make sure that your account meets the following requirements:

▫️ Players must have logged in at least 1 different days on the Global Version in the last 7 days.

▫️ Players must have at least 3 login days in the Global Server in the last 1 month.

▫️ The player's global login account must be a Non-Guest login (linked to at least 1 social media).

▫️ The player's in-game level must be higher than 15 in the Global Server.

livid gazelle
#

When try to change region it say that login with your link mobile number or email to link again and I don’t have link my number solve this I want to my region to Pakistan

celest shadow
livid gazelle
#

No helping

median loom
#

Region change

timber flare
#

Ok

timber flare
pallid briar
livid gazelle
livid gazelle
timber flare
#

No. Im mean which server. (Na, Eu)

shut lagoon
timber flare
livid gazelle
#

Help me now

timber flare
#

How?

pallid briar
#

The invites are limited to 20 000 invites which may be the reason. You may try again later, @timber flare.

timber flare
night cloak
#

Hello

#

I found a guy using bad language and Killing his teammates

#

He killed me aswell

#

How can I report

ripe bramble
#

Region change problem obtian code not ricve

#

Plyer I'd 52 25780313

pallid briar
#

Please report such players using the built-in report feature, @night cloak.

pallid briar
ripe bramble
#

Customer service not solve problem 😬

pallid briar
vital flare
#

Hello please help me my account got 10 years ban without using anything

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @vital flare.

robust trellis
#

I'm unable to change my region back to Pakistan because i didn't receive verification code

night cloak
#

Hi

#

What happens when we unlink account?

jagged arch
#

How to report a toxic teamate

night cloak
#

@celest shadow

#

What happens when we unlink account @celest shadow

pallid briar
#

Please report such players using the built-in report feature, @jagged arch.

pallid briar
pallid briar
viral quiver
#

hi have been band long time ago without hacking or anything i tried to contact the support via the game and they haven't answer me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @viral quiver.

woeful basin
night cloak
#

I never been ban before and suddenly being banned for 90 days, i dont know what im doing

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

versed sonnet
woeful basin
feral forge
#

Please try again some time later or contact the in-game customer service for further assistance in this regard, @woeful basin.

rare steppe
#

@feral forge

#

Please see this its urgent

storm flumeBOT
#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @rare steppe.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

silk island
#

I have a problem, I do not have the country selection box and I do not receive any offers, please help

feral forge
storm flumeBOT
#

Please do not use languages other than English, @silk island. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

silk island
#

I have a problem, I do not have the country selection box and I do not receive any offers, please help

feral forge
silk island
#

I had a problem downloading resources through my country of Egypt so I created the account using vpn

night cloak
#

Is there like a way to get free gold in pubgm watching vids is pointless

silk island
pastel jackal
#

Hi

rare steppe
#

i am posting the link of the person who is hacking in the google forms but its saying this -

feral forge
pastel jackal
#

51547779107

51559185415

51560489830
+18 photo 😊

rare steppe
night cloak
#

To get free gold in pubgm

feral forge
rare steppe
#

@feral forge Please tell

#

this is happening this is happening whenever i add the link of person in the google forms

pastel jackal
silk island
#

thanx

feral forge
# rare steppe <@!726389094418087977> Please tell

Open any of the videos on the channel and then click on the channel name. It will redirect you back to the channel's home page with the standard URL, and then only paste the highlighted part of the link.

feral forge
night cloak
#

The gold currency in pubgm which lets u buy clothes. I dont hav cash so im asking is there another way to get free gold

night cloak
#

No the gold currency. U can buy clothes with G gold.....

rare steppe
feral forge
#

This account 51559185415 has already been reported earlier. The rest two accounts will be forwarded, we will inform you when the profile pictures have been reset, @pastel jackal.

rare steppe
night cloak
#

Yesssss

rare steppe
#

pls tell @feral forge

feral forge
feral forge
#

The only way is to get them from events, @night cloak.

brittle lava
#

How do u stop account stealers and account hackers

night cloak
#

Damn u really got ur hands full here u shud get paid lol anyways thanx for helping 💚@feral forge

rare steppe
#

its coming the same thing - here is the ss

feral forge
# brittle lava How do u stop account stealers and account hackers

It is suggested that you should use or change your passwords for your social media links to something unique, and make sure you have two-factor-authentication enabled, so that your social media accounts do not get compromised easily through other external means such as third-party websites or services.

#

This is not a correct form of channel link, @rare steppe. Please refer to my response earlier and follow the steps.

dusty cairn
#

i need to know now
when the customer service gonna check my pubg acc and solve my proplem ?
i'm content creator in youtube and this's my offical pubg account
some one had hacked my pubg mobile account from email bug
this bug cuz of pubg mobile
i came here from like 40 days or more to get help
and tell my to talking to ingame service
i did that and talked to them and gave them all info they need
and until and didnt get any answer
just this answer when i was giving them the info
and when i inquiring about it here
they told me it's bot and the customers will answer u soon
now i'm had waiting for like 40 days and more
without any answer , i cant record any videos i lost my viewers and subs , i have 140k subs and all of my content about pubg
i should get i special treatment
please i need to fix this now

ancient siren
mighty flax
#

how can i get title in ban section?

ancient siren
#

Cannot change my region to pakistan

feral forge
#

Please know that account security is players own responsibility after all, and also, for account related issues, this is a matter that only the in-game customer service can assist you, @dusty cairn.

dusty cairn
#

nothing from my accounts that i linked to pubg account get hacked , I'm sure 1M% that's not my fault

feral forge
#

Please try again some time later or contact the in-game customer service for further assistance in this regard, @ancient siren.

tulip adder
#

pubg game username

COMANDOムKSAム

The game ID number within the company PUBG MOBILE

5339146293

The name of the device is mobile

Small iPhone 7 Plus

The country you live in
Saudi Arabia

The network you used
data SIM card

The network number of the game inside the game

varying between 40-50

The problem I'm complaining about

1- slow motion
2- Fake bullets at the opponent

3- The enemy when shooting at me, whether it is a machine gun or a sniper, is a quick merger
As for the enemy, its integration is slow

4-
The gyroscope hangs when opening the gyroscope more than once, which kills me
5-
My screen camera flips when killing an enemy more than once
6-
Motion suspension when I use my finger to move left and right which causes me to stop playing

Noticeable

More than 500 people have been reported inside the game using their mobile phone
Either a keyboard or a control hand or activate the hack tab and gear scoop when aiming and accelerating the movement
Only two of the 500 were punished and the rest are suspects

There are also people who use a desktop computer or laptop
When playing with small mobile users

Thank you for your response to my words and for solving the problem from you

rare steppe
#

This is coming again -

#

@feral forge

#

Pls tell

night cloak
#

+submit

#

I want to change region to Pakistan

worldly parcel
#

Dear mods, Why i get banned ?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @worldly parcel.

lime juniper
#

Dear players,

Based on the relevant rules of the All-Talent Championship event, after the end of the semi-finals, among the teams that did not qualify for the finals with top 20 points will be qualified for the play-offs. We have addressed the issue that some teams did not score the top 20 but were also qualified for the playoffs.

We apologize for the inconvenience caused. The All-Talent Championship event and other fun events are still in progress, and you are welcome to continue participating to win nice rewards!

  • PUBG MOBILE Team
rare steppe
#

Pleas help anyone

#

I have a problem

#

Bit no one is helping

#

And getting me a solution

dusty cairn
#

@lime juniper can u help me in my proplem ?
i think u r the only one who gonna help me here

feral forge
#

You may use #old to report your feedbacks to the game instead, @tulip adder.

rare steppe
#

Pls tell how to do

#

It isn't the correct format ?

#

@feral forge

#

His channels name isn't like that in different letters

#

@feral forge

#

Help me

#

Someone

feral forge
#

Please send me a direct message, I will guide you, @rare steppe.

rare steppe
#

Ok thnx

tulip adder
#

I used comments in the feedback, but there is no way to send the report to them, so what should I do

tulip adder
feral forge
tulip adder
#

Someone has come to me who wants my account from you

#

When do comments start to them

feral forge
tulip adder
#

I will send you the problem in detail

tulip adder
storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak.

feral forge
#

You may send another feedback in the #old channel after the cooldown, @tulip adder. The community team will go through all the messages in the channel, and will forward player’s concern to the developers.

tulip adder
#

Thank you and this video will explain the complaint to you

shell kiln
#

Hello change my region

pallid briar
shell kiln
#

@pallid briar triqa bataw

real shard
#

hello, I just want to ask, is metro royale still in the game but just not able to play it? and, do u know when will metro royale open on global, just when will be next update of global. AND I just wanna say, will our equips in metro in beta get wiped?

shell kiln
#

I want to change my region
Kabhi code AATA he tw peramiter error aur Kabhi AATA hi NH he code ye issue solved kardo
5350866710 id
Ismaeel

pallid briar
pallid briar
long haven
#

Hi

#

Pubg please help me

pallid briar
long haven
#

@pallid briar I need bola record voice pack in pubg

#

But I am in other religion

pallid briar
#

The event is only available for certain regions, @long haven. Please join the Pakistan regional Discord server referring to subpoint 3.1 in #735483472432594994 for more information regarding the event.

long haven
#

But I don’t know where can I find the server link @pallid briar please give me the link

pallid briar
#

Please check out subpoint 3.1 in #735483472432594994, click on the blue regional communities text and join the Pakistan regional server, @long haven.

grizzled sandal
#

Hi.i have lost my sim card.i want to remove phone number from my id.please help me

#

Its very urgent

marsh sage
#

Who is this PROXIMA BETA?
Pubg was owned by tercent right?

feral forge
#

PUBG MOBILE is developed by PUBG Corporation and published by PROXIMA BETA, @marsh sage.

storm flumeBOT
#

Please contact the customer service for further assistance, @grizzled sandal.

marsh sage
celest shadow
marsh sage
#

Okay

uneven karma
#

Hello

#

My screen 120 FPS bad not in the games 90 FPS

#

My phone model Poco 3x pro

dreamy slate
#

Hello! My game account was stolen. The thieve changed my server, deleted all of my friends, changed my nickname, changed twitter account, that was attached, also added his facebook account!
Tech support through the game is no help at all. The last hope is for you.

proven zodiac
#

Hello! I've tried to download the beta version for ios but Everytime I try to install it I keep getting a message that says "Unable to install app because it's integrity could not be verified" how do I fix this??

cyan citrus
pallid briar
rose eagle
#

If i Use VPN i don’t get bann? Becuase my net is very bad .

cyan citrus
pallid briar
dreamy slate
#

@cyan citrus I can access the game. The problem is that thieve also use my account and I can't remove him from it, because he attached his Facebook account and use it to enter.

cyan citrus
#

You may need to contact customer service in-game for that, @dreamy slate. Please be advised that we are not affiliated with customer service. Therefore, we cannot help you with account related issues here on discord.

dreamy slate
#

@cyan citrus that's sad. Thanks for fast answer

cyan citrus
#

My pleasure, @dreamy slate. Please do not hesitate to come back again, should you require any further assistance.

tiny shadow
#

Hello , please Help ! I want to change my region but it said "Link Failed,Please Try Again" i try several times but they show same error continuously

mint pebble
#

I want to unlink 3rd link email/phone number how can I unlink it

cyan citrus
tiny shadow
#

They had no option for this error

cyan citrus
cyan citrus
tiny shadow
mint pebble
#

And if we contacted support they ask for some information I provide all correct still they msg after 5 days and say sorry wecould not help you because you haven't provide the information

modest mica
#

Hello can anyone help me?I had change my region a long time ago and now I want it to be back to Nepal.When I try to change it says enter the number for verification code but I don’t get any verification code

mint pebble
#

We need easy unlink option

cyan citrus
# tiny shadow

Are you facing issue with linking an account or changing your region?

night cloak
#

I accidentally started google play unlink and want to stop it

cyan citrus
tiny shadow
#

Changing region! First i face an error of not getting verification code than i email them ,they said it resolved but i get only 2 times code in which it show this error(link failed) after that i am not get any code

cyan citrus
night cloak
#

Ok

cursive latch
#

Why aim assist is not working in room matches?

#

Please help

sharp creek
#

I just opened Pubg and then when i got in a match, it reseted my controls layout. I went to the settings and changed it back to my normal again, it would NOT change the layout in game
Like it shows what i've changed in the settings, but when i leave the settings, it's still the same (the default)

cyan citrus
mint pebble
#

@cyan citrus bro I have provided all the information correct

cursive latch
cyan citrus
tiny shadow
#

Bunk?

mint pebble
#

@cursive latch bro check in youtube i have seen many video about it

cyan citrus
cursive latch
mint pebble
#

@cyan citrus bro you work in tencent

cyan citrus
cursive latch
cyan citrus
sharp creek
tiny shadow
#

I get 2 time verification code on same number also in-game assistant not have answer for this type of error they closed the conversation

mint pebble
#

@cyan citrus I thought you could suggest ten cents to add unlink option for 3rd link email/phone number

cyan citrus
cyan citrus
cyan citrus
cursive latch
sharp creek
#

sir not only it doesn't fix the problem, it also reseted my Basic settings, Vehicle, Pickup settings
@cyan citrus

cyan citrus
cyan citrus
grizzled sandal
#

I want to change my region please chnage my region

cyan citrus
#

You can change your region from in-game settings > Basic, @grizzled sandal. Are you facing any issues while doing so?

rocky raft
#

@cyan citrus bro pubgm 28 MB updated will not coming what bro dooo

mint pebble
#

@grizzled sandal go to settings basic down u can find there

cyan citrus
mint pebble
#

@rocky raft yes u will get 2 classic create also

grizzled sandal
#

I cant change it now.it will take 78 days.but i want to chnage my region to Pakistan.

mint pebble
#

@grizzled sandal it can't then u must with until then

cyan citrus
rocky raft
#

@mint pebble updated will not coming broo.

grizzled sandal
mint pebble
#

@rocky raft yes

grizzled sandal
#

No please i want bhola record voice pack.please please helpme to chnage region from turkey to Pakistan

mint pebble
#

@rocky raft it may be late for some peoples

rocky raft
#

@mint pebble ok bro tq 😍🤩

mint pebble
#

@grizzled sandal no one can change until the cool down of given time

#

@rocky raft your welcome

grizzled sandal
#

There should be a way to submit request to change region

rocky raft
mint pebble
#

@grizzled sandal no

grizzled sandal
#

I am weeping.i need bhola record voice pack

#

😭😭

mint pebble
#

@grizzled sandal bad for you

torn gull
#

Hello

feral forge
#

Please know that we are unable to assist players with account related issues here on Discord, @grizzled sandal.

grizzled sandal
#

Bhola record voice pack event in Pakistan region.please gift me.i am living in Pakistan now a days .i cant change my region.but please gift me bhola voice pack please

torn gull
#

Nadia I want to change my region but its not changing please fix it

uneven karma
#

@feral forge hello İ have problem in the games

mint pebble
#

@grizzled sandal there is no option available to do that

#

@torn gull what problem you are facing

#

@uneven karma yes

feral forge
mint pebble
#

@grizzled sandal sorry we can't do anything about it

feral forge
uneven karma
#

My screen 120 FPS bad in the games play 60 FPS model tel Poco 3x pro

#

I need play 90 FPS

mint pebble
#

@uneven karma go to graphic and disable adjust fps .... bla option

#

@uneven karma it may be the problem

#

@uneven karma we can't give you fps

#

You device does

#

Sorry @uneven karma but for 90fps byr rog phone

uneven karma
#

Bro my screen 120 FPS

cyan citrus
mint pebble
#

@uneven karma bro its screen fps

#

@uneven karma but iphone 12 pro max gives 60 fps

#

How can your phone gives 120 fps

#

🤣🤣

night cloak
#

@cyan citrus will all flagships get 90fps except iphones?

cyan citrus
#

I don't have any information regarding that, @night cloak. As far as your device has 90 HZ refresh rate, the game should provide 90 FPS if it been optimized for specific devices.

uneven karma
mint pebble
#

@uneven karma yes

cyan citrus
#

Please do not make inapplicable comments here, you can have unrelated discussion in #chat .

uneven karma
night cloak
mint pebble
#

@uneven karma bro I think you check about your device first from about phone

sharp creek
stiff apex
#

Why i cant join my acc

torn gull
#

@feral forge i want to change my region but not changing how it will fiz

cyan citrus
stiff apex
#

@feral forge its me revenger nadia

lost spoke
#

Please, I want to help you with the problem that happened to me yesterday, which is that someone hacked my Twitter account and migrated my global data to the Indian Buggy. I downloaded the Indian pubg and spoke to the customer service, no one understood my words and told me that my account was banned as shown in the picture and the problem now is that my account has not been banned. His data has gone away but he has not been banned. Please help very much. I need help

sharp creek
torn gull
#

its MY UID : 5681818850
Device : sharp aquos R2
iM Using Wifi somtimes mObile data
country Pakistan

please please resolve my problem change my region to pakistan

cyan citrus
# lost spoke

The support here is only provided for PUBG MOBILE global version. As your account has been migrated to another version, we can't help you any further in this regard.

cyan citrus
sharp creek
storm flumeBOT
#

Please contact the customer service for further assistance, @torn gull.

cyan citrus
cyan citrus
past python
#

hello every one of my friend in group got the update free crate but i didnot got it and its already updated

cyan citrus
#

There might be delay in receiving the rewards, @past python. If you do not receive the rewards in a reasonable time span, feel free to contact customer service in-game.

sharp creek
#

@cyan citrus it didn't work man, it's still the same

lost spoke
cyan citrus
sharp creek
cyan citrus
cyan citrus
# sharp creek iOS

You may need to reinstall the application again. If the issue persists, then submit a report of the issue in #old along with channel's pinned instructions.

terse echo
#

Hello I need your help please I recently played a game I was on crown 1 rank 4100 points I finished the game with rank 2 + 2 kills and I got minus 1 instead of increasing my points !!!

lost spoke
lost spoke
cyan citrus
terse echo
cyan citrus
terse echo
#

By the way my friend was playing with the same game

feral forge
#

Where do you reside, @stiff apex?

cyan citrus
terse echo
#

This kind of bugs should not exist at all to be honest it is really changing our game experience a worst nightmare please try to fix the bugs it's very important as it is really killing our joy and excitement

stiff apex
#

I had this screen

#

Wont let me log in my acc but when I restarted its good now

cyan citrus
lost spoke
#

Oh, I regret, I did not share my data with anyone. My Twitter account, which is linked to PUBG, was hacked, and my global PUBG account, which was registered on it from the very beginning of the game, was deported. Players’ accounts were stolen and many players’ accounts were stolen in the same way, we hope for a solution and talk to an expert who will solve this problem because it has become common and frequently recurring.

#

And the customer service of the Indian Buggy is very bad and did not benefit anyone

real shard
pallid briar
mystic lake
#

Can pubgm lite players expect any official tournament?
Has there been any?

pallid briar
opaque cedar
#

I want to change my region but didnt recieving the verification code.
So plz help me in changing region

Character ID 5160131862
Device Xiomi Redmi note 10
Mobile Network
Region - Asia

dense zealot
#

I want to change my region but didnt recieving the verification code.
So plz help me in changing region

Character ID 5679680945
Device Xiomi Redmi note 9 pro
Mobile Network
Region - Asia

#

Any mod

#

??

#

@pallid briar

#

Anyone?

#

@cyan citrus

#

Anyone?

real shard
dense zealot
#

@celest shadow

#

@lime juniper

opaque cedar
#

Sir plz help me, I want to change my region.

dense zealot
#

Same problem bro

versed sonnet
#

Please do not mention several user, @dense zealot. They will reach out to you when they are available. Please be patient until then.

dense zealot
#

Very poor service 😔

opaque cedar
#

Sir plz help me, I want to change my region.
@feral forge

dense zealot
#

Every mod are sleeping

#

Atlast one mod

feral forge
#

You can change your country/region via your in-game basic settings, @opaque cedar. What does it concern?

dense zealot
#

@feral forge To change region need a verification code but the verification code is not receiving I waited almost 1h

feral forge
#

Please try again some time later, or contact the in-game customer service for further assistance in this regard as we are unable to assist players with account related issues here on Discord, @dense zealot and @opaque cedar.

dense zealot
#

In game customer service what to say for them

copper holly
#

i want to change my regions to Pakistan but it showing parameter error - 1
And also not giving the verification code please help my iD
5571876548
not giving verification code
and parameters error
Oppo A52
WiFi
Pakistan

storm flumeBOT
#

Please do not use languages other than English, @shell kiln. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

feral forge
#

Please try again some time later or contact the in-game customer service for further assistance in this regard, @copper holly.

steady elm
#

Greetings, i have a question please concerning the "Go vote" contest !

One of the designs belongs to my friend but has been proposed in the list by the name of another person. The outfit's name is "fresh lemon suite", how can we FIX this copyright issue ?

pallid briar
pastel jackal
#

51524800518

51556033702
+18 photo 😊

regal crow
#

When will they add training mode like the game of peace version?

pallid briar
#

No information regarding when or if any updates will happen related to the training mode, @regal crow.

feral forge
#

The accounts will be forwarded, will inform you when the profile pictures have been reset, @pastel jackal.

pastel jackal
#

Thank you

mortal jolt
#

I'm curious, when will metro be released? Asking on behalf of a friend.

#

🐌 ......

#

Elloo~

strange talon
#

How i change My Region?

cyan citrus
cyan citrus
regal crow
#

How do I get conquer in PUBG?

cyan citrus
#

Only top 500 players in each server get the conqueror, @regal crow. The ranking resets every day at 00:20 UTC.

kind mason
#

i want to change my regions to Pakistan but it showing parameter error - 1
And also not giving the verification code please help my Id
5632184175
infinix Note 8
WiFi
Pakistan

#

help me plz

regal smelt
#

Sir my fb acc has been hacked on which my pubg acc is also made on

#

Kindly help me get bach my acc

storm flumeBOT
#

Please contact the customer service for further assistance, @kind mason and @regal smelt.

torn gull
#

I Want to change My region to pakistan but I doNt Recieve any verification code Can pubG Resolve my problem ...!

its MY UID : 5681818850
Device : sharp aquos R2
iM Using Wifi somtimes mObile data
country Pakistan

celest shadow
celest shadow
dense fulcrum
#

Hello esteemed support team, my global account has been transferred to the Indian version, how can I get it back on the global

storm flumeBOT
#

Please do not use languages other than English, @blissful cape. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

celest shadow
dense fulcrum
celest shadow
trail pecan
#

Hi Is there anyone to help?

night cloak
#

@celest shadow Um....idk what happend today my PUBG app. seems to be not working as usual.My ping in Asia server is 360ms.....And after i Connect VPN The ping turns to be normal.

#

Like after connecting VPN the ping seems to be around 60-80

dense fulcrum
trail pecan
#

؟

regal smelt
#

Sir my phone nmbr is also not getting linked

#

Parameter 1 error is coming

celest shadow
celest shadow
storm flumeBOT
#

Please contact the customer service for further assistance, @regal smelt.

trail pecan
opaque cedar
#

@celest shadow I am not receiving verification code for changing region. I also contact the in game customer service but didnt get any help

cyan citrus
stone juniper
#

Sir my account was hacked and it was converted into bgmi version I recovered my account but I cannot play in bgmi version because I live in UAE

celest shadow
celest shadow
stone juniper
opaque cedar
trail pecan
#

Email hacked Internal connectivity

stone juniper
cyan citrus
trail pecan
#

I can't access the email.

cyan citrus
cyan citrus
trail pecan
#

I talked to them. They told me I should wait 60 days. What do I do if the hacker does band for the account?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @trail pecan.

night cloak
#

Hi @cyan citrus how to change country region

cyan citrus
#

Please contact customer support in-game for further assistance.

cyan citrus
night cloak
cyan citrus
rare kindle
#

I want to return my account to the global version after transferring an account to the Hindi version by a hacker who hacked my account and turned it into the Hindi version

cyan citrus
opaque cedar
#

@cyan citrus i am not receiving verification code for changing region. I have contacted in game customer service but didn't get answer

#

I want proper anwer from you

cyan citrus
#

Unfortunately, I cannot help you any further in this regard. Feel free to provide your feedback regarding the issue in #old in compliance with channel's pinned instructions, @opaque cedar.

night cloak
quartz dragon
#

Hello why did i get ban and why pubg customer service not responding

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @quartz dragon.

sullen hound
#

Hello, I have a problem. I registered to the Vietnamese version of the game in error, and I can't go back to the global version. I contacted the technical support inside the game, they ask me for the number of Uc and the number of BP points, and then they do not respond to it, and the matter remains as it is. I want to restore the account to the global version, please

opaque cedar
#

Ok tell me what to say to customer service

night cloak
#

I want to change region but no verification code is received the customer service did not provide any information

rare kindle
#

My account has been hacked and my data has been transferred

cyan citrus
cyan citrus
midnight narwhal
#

Hey there @cyan citrus anythin about bonus challenge release date?

cyan citrus
# night cloak Than help me

We are not affiliated with customer service and we can't help you with such account related issues neither we have ability to change your region.

cyan citrus
midnight narwhal
#

For ages now

#

Why is this happening

#

Its been half a year now

long trellis
#

Help please

sullen hound
#

Hello, I have a problem. I registered to the Vietnamese version of the game in error, and I can't go back to the global version. I contacted the technical support inside the game, they ask me for the number of Uc and the number of BP points, and then they do not respond to it, and the matter remains as it is. I want to restore the account to the global version, please😫

cyan citrus
marsh sage
cyan citrus
long trellis
#

i have leatest version

sullen hound
#

Help please

long trellis
#

someone login my account after i cant login my account

cyan citrus
sullen hound
#

Hello, I have a problem. I registered to the Vietnamese version of the game in error, and I can't go back to the global version. I contacted the technical support inside the game, they ask me for the number of Uc and the number of BP points, and then they do not respond to it, and the matter remains as it is. I want to restore the account to the global version, please

Help please 😫

cyan citrus
# long trellis yea i have this

You have 1.5.0.15340. Also, you should not let anyone play from your account as this is against the terms of service of PUBG MOBILE.

long trellis
celest shadow
cyan citrus
# long trellis

Both Screenshots have different versions. The last screenshot has the latest version. It is possible that the unauthorized person has transferred your account to another version. For that, you will need to download the relevant version or contact customer service in-game.

long trellis
#

<@&481161015728406538> need ur help!

sullen hound
# long trellis yea i have this

You downloaded the global version of the game from blocked sites, so you cannot register for these versions, you have to download them from official sites

cyan citrus
# long trellis

Can you take a screenshot of the same error on latest version?

long trellis
cyan citrus
long trellis
cyan citrus
long trellis
#

what should i say on customer service?

cyan citrus
#

You should describe your issue and reply to bot's queries in order to connect to customer service representative. Select ''Account Related Issues'' during your query, @long trellis.

cyan citrus
#

My pleasure, @long trellis!

long trellis
#

what should i do here @cyan citrus

#

pubg support is really bad!!

cyan citrus
# long trellis

As mentioned earlier, your account has been migrated to another version by you or an unauthorized person. You should contact customer support of relevant version for further assistance. However, please be advised that it is not possible to transfer the account again to the global version.

long trellis
#

and the guy is scammer

odd cave
#

Any official news about v1.6?

celest shadow
full plover
#

im faceing this problem from 5 days and already msg the pubg customer servers and the dont reply the close the chat my account is more then 4000eure plese i need hlep pubg

cyan citrus
balmy sedge
#

I cant change my region please help😩

willow peak
#

How does this work?

#

If I buy the 3$ pack do I get the 2 tickets?

cyan citrus
full plover
#

I have all ready this version

long trellis
willow peak
#

Or do I have to buy the 1$ pack for 3 days

balmy sedge
#

@cyan citrus it is showing 86 days time

cyan citrus
cyan citrus
white wedge
#

I can't change my in-game region

balmy sedge
#

@cyan citrus so i can change my region after 86 days?😳

cyan citrus
willow peak
full plover
#

i have all 3 accessed of my account with me. and i didnt transfor my date i live in eurpe there is not bgmi . how can this pasibal

long trellis
willow peak
balmy sedge
#

@cyan citrus but i saw a post on pubg's insta page ..and they were saying that u can change your region now

cyan citrus
long trellis
cyan citrus
white wedge
#

When i get my verification code and enters it is says perimeter error

cyan citrus
#

Please try to login the account with third link and see if you will still face the same issue, @white wedge.

full plover
#

@cyan citrus i have allready new version

celest shadow
# willow peak How does this work?

You have to purchase the Daily Fortune Pack 1 time to obtain x1 Exclusive Voucher. If you purchase it 3 times, meaning all 3 of them at the same time or any 3 of them daily, you will be able to obtain x2 Exclusive Voucher.

willow peak
cyan citrus
# full plover <@!406417233124917248> i have allready new version

Then please contact customer support in-game. Unfortunately, we can't help you with such account related issues here on discord. It is possible that your account has been compromised and transferred to another version. In that case, you will not be able to login the account again in the global version.

celest shadow
celest shadow
cosmic urchin
#

Poseidon x suit trident 🔱 not showing please fix this 🙏

celest shadow
full plover
#

@cyan citrus i msg to pubg customer service like more then 100 time but the dont reply me back. the always just bot not realy person. and how can this passibal i live in austria and there is not BGMI or any another pubg version. im a global player and always just playing in global. and all 3 of accessed or just with me and with no body so how this possibal. or then 4000 euro senpt on this account i cant lost this account i really need hlep.

#

@cyan citrus

cyan citrus
#

Your frustration and concern is totally comprehensible, @full plover. Please understand that we are not affiliated with customer service and we can't help you with such account related issues neither we can check the account data in any way here on discord other than to redirect you to customer service.

full plover
#

@cyan citrus so what shod i do know pubg customer is not replying back so then where i get hlep

wanton coral
#

@cyan citrus Why does a 29 MB update come every time I login to my account in the game

cyan citrus
#

You may need to contact customer service of relevant version, @full plover. However, they can't help you to transfer your account again to the global version.

cyan citrus
wanton coral
#

@cyan citrus Yes, the update comes when I enter the game and an update comes, open for an account of the same size, 29 megabytes, it appeared two days ago, the update came

#

@cyan citrus And the game exits telling me that the update is finished, please restart the game with another

cyan citrus
wanton coral
#

When I turn off my device and open it again, the same problem returns

#

@cyan citrus pc

#

gam loop @cyan citrus

cyan citrus
wanton coral
#

@cyan citrus Where is the emulator support team

heavy vortex
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @weary nacelle.

livid gazelle
#

How I can get the first purchase receipt of pubg because I am now using my new bank account from where I purchase UC

next tapir
#

Hello. I ask you to help my playmate. his younger brother changed the game server from Europe to North America. now my friend cannot return the european server for 60 days. we tried to do it through in-game support, but nothing worked. We ask you to return the player to the European server, as the ping on the American server is high. player id 5511562742. thanks

tired valve
#

Hello My name is TB丨NSAIRAT My account  the game has been banned without warning and without cause and l have not violated the terms and conditions of the game and l  hope that my account will be returned and removed  from it. This is my account ID 5292266643

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tired valve.

fiery warren
#

Someone robbed me of a picture next to my account and named his account on the hands of my account please help me 5309622486

night cloak
#

@feral forge I'm getting error parameter.-1 during linking my phone number with id

feral forge
#

Note that the correct numeric identification of 5309622486 (nickname) is 51492534655. Please remember to provide us the correct ID the next time, @fiery warren.

This account will be forwarded, we will inform you when the profile picture has been reset.

feral forge
night cloak
#

Hi @feral forge

#

I can't get region selection option in change region so how can I change region which I want to

hollow heath
#

Is this issue fixed in global? Or fake news @feral forge

night cloak
#

Need help with changing region

celest shadow
celest shadow
night cloak
#

Yes

feral forge
#

You should be able to view the purchase receipts which were sent to your e-mail or by contacting the bank, @livid gazelle.

feral forge
night cloak
celest shadow
night cloak
celest shadow
#

All right.

night cloak
#

@celest shadow can I get purchase receipts on email when linked to PUBG Mobile

night cloak
celest shadow
night cloak
#

Ok@celest shadow I got it

#

An how can I get PUBGM game related new to my email

feral forge
night cloak
glad blaze
#

Hey pubg

#

I need to change my region

#

I cannot change my region why

glad blaze
#

Pubg plz help

celest shadow
glad blaze
#

I need bhola record voice pack plz help

#

@celest shadow Plz help me

celest shadow
brittle heath
#

Any mod?

glad blaze
#

@celest shadow Bro region issue

#

I cannot change

night cloak
cyan citrus
celest shadow
celest shadow
glad blaze
#

@celest shadow I will send you a video tomorrow k

brittle heath
celest shadow
#

Feel free to contact the customer service in-game for further assistance instead, @glad blaze.

celest shadow
celest shadow
#

Unfortunately, we are unable to assist you with account related issues here either. Please be patient for a response.

brittle heath
#

Just why this issue is not being fixed

night cloak
#

@celest shadow do you have ios

#

@celest shadow the customer service doesn't reply the bot ends conversation

storm flumeBOT
#

Please refer to subpoint(s) 5.5 in #faq for further information, @night cloak.

night cloak
#

Customer service in game don’t help they don’t even talk or reply

brazen sequoia
#

sir help me i want to change my region

cyan citrus
brazen sequoia
#

yeah but i am not recieving any code after adding phone number

grave schooner
#

What Tier am I supposed to be to eligible to apply for Investigator ?
And what further requirements should i meet

cyan citrus
cyan citrus
grave schooner
#

I tried to apply but it said i keep trying to improve my gaming record and rank😪

bleak shell
#

Any mod here

cyan citrus
#

What does it concern, @bleak shell?

plush widget
#

Pubg

cyan citrus
#

Please state your issue, @plush widget.

plush widget
#

Server issue

cyan citrus
#

Please elaborate your issue and add more details to better understand your concern, @plush widget.

plush widget
#

Server change problem

lucid wharf
#

How can I fix this issue I redownloaded it and it still shows me this on both my phones

pallid briar
lucid wharf
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lucid wharf.

toxic oracle
#

I got banned without reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @toxic oracle.

pallid briar
#

Could you please provide a screenshot of your basic settings, @plush widget?

plush widget
round yarrow
#

Facebook deleted my Facebook account that I had been using to login to the mobile App, is there a way I can transfer my progress to my new Apple login account? I've got like three years of history I am losing right now.

cyan citrus
round yarrow
#

nope

#

The only two options it ever gave me was Facebook or Apple

#

I started with and kept Facebook because Apple was only a recent addition

cyan citrus
#

Whether your Facebook account was deleted or disabled, @round yarrow?

round yarrow
#

technically I think they said disabled, but it's not coming back

#

I will never regain access to it according to them

#

and so I'm trying to figure out how to get my old data linked to my Apple login now

cyan citrus
round yarrow
#

every ticket I've sent in gets automatically closed saying I should use the in-game help feature ... but I can't get into the game under that login anymore

pallid briar
# plush widget

You can change your server from the Settings >basic> Select Server >Change.

round yarrow
#

they said it was a policy issue

#

which is a nice way of saying we decided to do it and we'll give you very vague words as to why

cyan citrus
round yarrow
#

oh sorry, it was last thursday I believe

#

check that, Monday the 23rd of August

plush widget
#

This problem

round yarrow
#

some time in the late afternoon Eastern time in the US

cyan citrus
# round yarrow check that, Monday the 23rd of August

If you think that your account was disabled by mistake, please use this form to request a review: https://www.facebook.com/help/contact/260749603972907. Please be advised that if you don't have any other social media accounts linked to the game, then you will need to regain access to your Facebook account. Otherwise, customer service may not be able to proceed and you may not be able to regain access to your account.

round yarrow
#

I've already asked and they said no ... almost immediately, like they replied in a matter of minutes after I submitted a review.

plush widget
#

Not server is region sorry

cyan citrus
plush widget
#

Not server is region sorry

round yarrow
#

well that stinks ... wasn't my email address used in it somehow?

cyan citrus
plush widget
crude panther
#

Need help in region change 😄

cyan citrus
cyan citrus
stuck anchor
#

Should advise organizers, someone pointed this out. Tell them before Tencent gets sued by Fortnut 😆

@lime juniper

vapid venture
#

Sir please help me I want change region

cyan citrus
crude panther
#

Dont get otp on phone

plush widget
#

Need help in region change

cyan citrus
real carbon
#

My account was ban without any reason.. ?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @real carbon.

cyan citrus
# plush widget Need help in region change

I will ask you one last time to state the issue you are facing while changing your region. If you can't provide the relevant details, then I will not be able to help you.

round yarrow
vapid venture
cyan citrus
round yarrow
#

😦

lime juniper
viscid pagoda
#

Hello friends, I have a question, is it forbidden to write in Arabic when I watch a PMCO Live in English or German?

cyan citrus
# vapid venture

This usually happens when you have entered incorrect login credentials either Email/Phone number or password. Please double-check the login credentials or reset your password.

vapid venture
pallid briar
sudden nexus
#

sir please help me i want to change my region

pallid briar
crude panther
#

Otp is not coming on sms

pallid briar
# vapid venture

You have already been answered. The authentication failed notice usually appear when the credentials you have used are incorrect, either your e-mail address/password or both. Please make sure that you are using the correct e-mail and also the password is correct,@vapid venture.

sudden nexus
#

I'm still trying to change my region but nhi ho rha verify code hi ni aa rha number pe please help me

vapid venture
#

Sir mery basic mein region he show nhi ho rha

storm flumeBOT
#

Please do not use languages other than English, @vapid venture. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

pallid briar
# crude panther Otp is not coming on sms

Please contact the service in-game for further assistance. Otherwise, you may try again later. Feel free to report the issue in feedback-bugs following the instructions that are pinned to that channel.

vapid venture
#

Don't show region change option in my account

sudden nexus
#

Please i cant change my region

#

Please help

pallid briar
cyan citrus
vapid venture
#

Please help me don't show region change option in my account

pallid briar
# vapid venture

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. This is why the option is not available for you. We are unable to help you in this regard.

modern orbit
#

I have to change my region help me please

pallid briar
modern orbit
#

It is locked bro

#

Please help I want the new voice pack

pallid briar
vapid venture
#

Any solution this problam

#

I want bnew voice pack

pallid briar
# vapid venture Any solution this problam

Once your data is transferred into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account at will due to this government law. We are unable to help you in this regard.

vapid venture
#

I want new voice pack

modern orbit
#

I have to change it to Pakistan

pallid briar
# modern orbit

Unfortunately, you need to wait for the cooldown to end before changing your region again.

modern orbit
#

But I want the voice pack

vapid venture
#

I want new Bhola voice pack is it possible

modern orbit
#

Hello

#

Anyone here

vapid venture
#

😫

modern orbit
#

😭😭

pallid briar
#

As far as I'm aware, the regional event from which you can obtain the voice pack is only available for only a few selected region(s). You may try asking in your regions respective Discord server if there is any other way to obtain the voice pack, @modern orbit @vapid venture. We are unable to help you in this regard.

modern orbit
#

Thanks for the help

#

Bye😭😭

mossy schooner
#

Hello everyone, I wanted to ask how to unban an account in pubg mobile? I didn't break the rules of the game. HELP ME PLEASE

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @mossy schooner.

sudden nexus
#

note coming verification code please help sir

versed surge
#

Hi

#

My account has been hacked

pallid briar
pallid briar
versed surge
#

Yes

pallid briar
stable tangle
#

5346723732 this is mn pubg id and change mn region israel change to Pakistan

versed surge
#

iPhone account but Facebook hack and he is contact his email

#

Help pls

pallid briar
#

Please try recovering your compromised social media accounts by contacting their respective customer support. To unlink any unauthorized login methods, please contact the customer service in-game for further assistance, @versed surge.

pallid briar
versed surge
#

You can’t cancel the hack where the customer support

pallid briar
subtle stump
#

When is bonus challenge coming backkk we need ucccc

pallid briar
winged umbra
#

Hello! I can't enter the game. I'm stuck in the loading screen and it keeps checking for game updates but nothing will happen

pallid briar
subtle stump
pallid briar
# subtle stump Why would that be

We recommend you to be patient until this event is available in your own country/region. We do not have any exact information regarding this unfortunately.

ashen ivy
#

Need to change my region

#

theres a phone no showing but when i enter my no theres no codee

pallid briar
autumn yarrow
#

does anyone know how to undo a payment? i dont even play pubg but i got a message with a code on my phone and i didnt rlly think much of it but someone somehow bought something of 20 euros through my mobile phone service?

fossil badger
#

Is this event in pubg world or not?

ashen ivy
dense oracle
#

Mera account hack Hogaya hai pata nh kisi ne 3rd link lagaa dia isme ab ye ara hai bar bar koi meri madad kar sakta hai?

pallid briar
#

Please do not use any other language other than English, @dense oracle.

dense oracle
autumn yarrow
#

how can i contact customer service without pubg account?

cyan citrus
autumn yarrow
cyan citrus
vast depot
#

Sir please help me i want to change my region

pallid briar
cyan citrus
cyan citrus
#

What is the issue you are facing, @vast depot?

vast depot
#

Verification code is not coming

cyan citrus
#

Please contact customer support in-game for further assistance, @vast depot. Also, you can submit a report of the issue in #old in compliance with channel's pinned instructions.

vast depot
cyan citrus
#

Unfortunately, we can't help you to change your region here on discord. Please refer to my previous instructions again, @vast depot.

vast depot
#

Sir i try multiple times but it doesn't help me

#

Please sir help 😩

cyan citrus
#

Unfortunately, we can't help you any further in this regard, @vast depot.

vast depot
#

What is this behaviour?

#

Sir please help me i want to change my region

cyan citrus
#

As you have already been answered, please avoid repeating the same query. You can have unrelated conversations in #chat or #pubg-mobile , @vast depot.

vast depot
#

Sir i am not recieving a verification code? answer my last question i will leave.

#

Sir please Help I can't change my region

sick shale
lost spoke
#

Can I transfer my account information from the Indian version to the global version?

exotic wigeon
#

Hi! How can I be investigator in pubg mobile global europe server? It says improve my rank ang gaming records. I were conqueror in the last season, and before for 4 seasons I was ace 5-11 stars. I am lvl 69. My most kills is 26. I am playing for the first day when the game released. What can I do more for reach the investigator access?

cyan citrus
cyan citrus
lost spoke
cyan citrus
#

The support here is only provided for PUBG MOBILE global version. Should you have any further questions, then contact relevant customer service for further assistance, @lost spoke.

lost spoke
#

How can I contact customer service?

storm flumeBOT
#

Please refer to subpoint(s) 5.4 in #faq for further information, @lost spoke.

frigid cypress
#

I by mistakenly changed my server how can I change it back to asia

cyan citrus
#

You cannot change the server until the cool down has been reset, @frigid cypress.

olive dove
exotic wigeon
#

It says I had choosen, look at this

#

But if I press the ok button, the following window is gonna be shown up

cyan citrus
vast depot
#

Any mod here?

olive dove
#

How can i help you, @vast depot

exotic wigeon
#

Can I have one more question? Will be the pharaoh x-suit and mummy suits are reachable/collectable again in the future?

cyan citrus
#

We don't have any information whether those cosmetic will be available again in the future or not, @exotic wigeon.

supple ruin
#

Do u get violenction of user agreement for na it treafering acct ?

#

Violation of users agreement

#

That's what it's called

jagged kelp
#

Please help ı,m accaounts india version coming global transfer Please

#

Sorry I,m now english

supple ruin
#

If the last date to transfer acct is over your done u can't transfer

exotic wigeon
olive dove
supple ruin
#

Why do u get violenction of user agreement

olive dove
supple ruin
#

I suspect am playing with a hacker so

olive dove
jagged kelp
#

No luck please anyone who knows help me i can't play the game its history is not over yet

supple ruin
#

So it's 100% that's a haker thx mate first time I heard u get violation of agreement so technically agreement covers all the violation right

#

Thx for your time appreciate it

olive dove
olive dove
wet scarab
#

hello

#

so you know if pubg solved the mogratted datta issues

#

???

#

do you

olive dove
wet scarab
#

my pubg account has been hacked i have the all the proof that the account belong to me i have all receipts and i didnt transfered datta hacker did so he can take the account what pubg can do you n this situation

olive dove
# wet scarab my pubg account has been hacked i have the all the proof that the account belong...

I do understand your frustration but securing the account is your own responsibility.
You should have retrieved your hacked social media as soon as possible to avoid such situation.
Unfortunately, once your account data has been transferred, you won't be able to transfer it back to the global version.
Your only option is to reach out to the customer service of the other game to get access to your account, hopefully.

wet scarab
#

i have acces to all social media linked to my account but to late and i dont live in india and indian suport dont help i tryed more than 40 times they are runing away rhey dont help

olive dove
hollow breach
#

My account was hacked in PUBG .. I called the technical support and they did not help me .. The hacker changed the copy number every time I restored it until the account was banned .. Can I restore it 😢😢😢😢

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @hollow breach.

night cloak
#

Is there a new beta

olive dove
night cloak
olive dove
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @mortal jolt. Remember to read through #faq before asking questions in the support channels.

night cloak
#

@olive dove u got link pls

olive dove
night cloak
#

Aiight thanks

normal glacier
#

This is my account and it has been hacked and all kinds of links have been changed and I have everything that proves that it is my account and I have purchase invoices and everything

sonic wraith
#

When will I be able to use KR Version again?

night cloak
#

Still not verifying @olive dove

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @sonic wraith.

olive dove
storm flumeBOT
sonic wraith
#

i need link of kr discord

normal glacier
olive dove
olive dove
olive dove
normal glacier
olive dove
wintry hull
#

Sir , whenever I try to rechange my server to Pakistan it shows parameter error .

olive dove
wintry hull
#

I want to change my region . But its giving parameter error . Ingame customer support service can't help me.

olive dove
radiant crypt
#

is there a bug that when i am spraying the joystick automatically goes left

#

like when i am spraying my character moves around

sonic wraith
#

@radiant crypt Do repair your game and restart

#

and if it still goes on please report this bug on #old

sick prism
#

Na south America service la irunthu asia change pannum help mee

#

Help me to change server @polar marsh

sonic wraith
sick prism
#

I have mistake change my server to south America

#

Help me to change again to asia

sonic wraith
#

you'll have to wait for 60 days once your server is changed @sick prism

sick prism
#

There is not any other goss

sonic wraith
#

If your server or region is changed by your will or by mistake, You'll have to wait for 2 months (60days) in order to change it again. @sick prism

steel fable
#

Fix the game, the money came out of my MasterCard and I got ban for 30 days for charging UC

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @steel fable.

heady basin
#

hey when i join with my vk ob pubg it restart without reason can i have help pls 🥺

sonic wraith
heady basin
#

ok

#

it still not working

sonic wraith
#

The issue is with obb, you can download obb of pubgm from Google

heady basin
#

all steps i tryed before and not work

#

ok where link?

#

do you have link pls

#

ty

sonic wraith
heady basin
#

when it downloaded i replace the old one to new one?

sonic wraith
#

Delete the old obb files of your pubgm and download the new obb

brittle heath
#

When is pubg going to fix region change problem

sonic wraith
night cloak
#

Please help me, it's repeated more than once at the same time

storm flumeBOT
#

Please refer to subpoint(s) 4.9 in #faq for further information, @night cloak.

past nest
#

I wamt to change region

feral forge
past nest
#

@feral forge They can't help me

feral forge
#

Please know that only the in-game customer service can assist players with account related issues. We volunteers here providing community support for PUBG MOBILE are unable to assist you in this regard, @past nest.

sonic wraith
#

Please explain your issue in English language.

pale galleon
#

@feral forge Hi. There's an account which use same ID as mine and he put a private phone number with the name. Can I send you the ID so you can remove it?

lost spoke
#

Hello

sharp ivy
sonic wraith
#

@lost spoke @sharp ivy Ok... As this channel is for pubg related question.. please move to #chat or #pubg-mobile

lost spoke
#

My account was stolen and I retrieved it but when I log in it sends me a message that the account data has been migrated to another version, I cannot access this version. Please download the new version and try again

pale galleon
#

@.Nadïa.🌴 Hi. There's an account which use same ID as mine and he put a private phone number with the name. Can I send you the ID so you can remove it?

feral forge
#

Please provide us the numeric user identification, @pale galleon.

feral forge
pale galleon
lost spoke
feral forge
lost spoke
feral forge
#

Feel free to browse for it on the internet, @lost spoke.

gloomy wharf
#

Any mod here?

sonic wraith
gloomy wharf
#

I have a problem regarding change of region. It is showing parameter error-1 and sometimes the verification code does not come.

#

Please direct message me about this problem ok

lost spoke
storm flumeBOT
#

Please contact the customer service for further assistance, @gloomy wharf.

storm flumeBOT
#

Please refer to subpoint(s) 5.5 in #faq for further information, @gloomy wharf.

gloomy wharf
sonic wraith
celest shadow
gloomy wharf
#

@celest shadow ok

grizzled zephyr
#

When is unranked classic coming, it’s been showing coming soon since season 15

pastel jackal
#

51531411818
+18 photo

timber agate
#

Hey

#

I need help I can’t really describe it but I took a picture of it

#

But I’m level 68 it’s being weird but I did take a five season break

quick tiger
#

@feral forge is it a bug or glitch I opened 4 silver crates and got 20 silver fragments

#

Or my luck

timber agate
#

It’s just when I send one single chicken that is does that

#

Oh my bad ur talking to someone else

#

?

feral forge
timber agate
#

I know that but I’ve done that before I’ve been one for like five week

feral forge
#

You may keep an eye out on #news, @grizzled zephyr.

feral forge
#

Will inform you when the profile picture has been reset, @pastel jackal. Thank you for your report.

timber agate
#

When I first got on maybe less then a month ago it popped up I read it did it camped in a building for the whole game just to be extra and now it’s back

feral forge
timber agate
#

Oh

#

That’s new

#

I don’t really remember that before season 12 ish

#

Alright well thanks for the help I guess I’ll just have to do that every time now I get on

viscid spoke
#

How to claim tournament room card IN PUBGM ?

I got a code in my gmail on my approval of tournament

night cloak
#

@viscid spoke idk how you have that issue

gritty sluice
#

@lime juniper plz plz plz plz

real oracle
#

Hi, I mistakenly changed MY server Now I want to switch and changed to my server to that server In Which I want To play, Kindly Help me.
account : cjmanibog257@gmail.com

lean sluice
#

hello

gritty sluice
#

cj give me pass

lean sluice
#

I don't know why I was banned. I fell asleep after I play. I got a new phone the next day Huawie p40pro. I want to install PUBGMobile but there is no playstore or appstore, so I decided to download in OURPLAY app /you can see this app in attached pictures/. Then I install PUGBMobile and signed in my account, firstly my account was sign in without banning then after 10 seconds PUBGMobile sent me notification about banned. If you unban my account i will greatly appreciate it.
My id 5129068258

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lean sluice.

exotic axle
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @proper pecan.

pastel jackal
#

51561516114 +18 photo

celest shadow
#

Please be respectful towards other members, @viscid spoke.

pastel jackal
viscid spoke
#

@celest shadow why he is interrupting in my question he is not mod or nothing

celest shadow
celest shadow
viscid spoke
celest shadow
storm flumeBOT
#

Please contact the customer service for further assistance, @frank pewter.

viscid spoke
#

@celest shadow in official website sir I don't know why they provided me code they might provide me in my in game mail but they didn't

frank pewter