questions

[sturdy saffron]

I didn’t spend

1800 uc

[lyric flint]

Haha who fix beta PUBG in iPhone iOS ?

[celest shadow]

Did you purchased this, @sturdy saffron?

[sturdy saffron]

Yep

[lyric flint]

How open game if certificate no work?

Who can fix this ?

[celest shadow]

Unfortunately, a refund is not possible once you have made a successful transaction. You will have to keep the 1 800 UC, please be careful next time when making a purchase.

[night cloak]

Please reinstall the game.

[sturdy saffron]

But wtf, i press 60 uc

[night cloak]

Please Reset your Network settings and try again

Settings>General>Reset>NetworkSettings.

[jagged fractal]

How do i get out of this

Bruh im stuck for no reason

[celest shadow]

I recommend that you check the purchase amount before confirming the transaction in the future.

[little socket]

Please i want to change my region to Pakistan help me

[night cloak]

@little socket If you are trying to change your country to Pakistan and not getting a code, it is not possible for your account. Please try again after a few days.

[celest shadow]

Please let us know if you are still experiencing this issue after the 1.6 update.

[little socket]

No i need to wait 80days but i cant i want to change region to get voice pack

[jagged fractal]

1.6 update?

[sage sedge]

Hi

[celest shadow]

Version 1.6 update.

[lyric flint]

Guys

[jagged fractal]

Im currently in the match how do i get out of the car n continue

[night cloak]

@little socket Unfortunately, you cannot do that.

[lyric flint]

Can u help me ?

[night cloak]

Please state your issue.

[little socket]

i want to change To get voice pack please help

[sage sedge]

Please help me I'm take pan 10years please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sage sedge.

[night cloak]

@little socket It is not possible, unfortunately. Feel free to contact the customer service if you don’t believe me.

[celest shadow]

I am afraid that I am not aware of any temporary workaround to exit the vehicle when in such a state (underground). You can either wait or exit the match, please complete your report in #old and include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Issue Description

[lyric flint]

How fix this?

[night cloak]

The game was revoked. You cannot fix it without reinstalling.

[shell kiln]

+submit

[little socket]

how to contact them

[night cloak]

@little socket You can contact the customer service via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

Hi i got a problem with the new event (2021 team up) i have 445 points and i collect the mission to finish the event and doesn't work

[little socket]

but they said they will fix if we contact them on discord

[night cloak]

Could you share a screenshot of that message?

[shell kiln]

Help region change

[night cloak]

@night cloak

@night cloak Looks like a bug/network issue. Did you use VPN?

No

@shell kiln Pakistan?

[shell kiln]

Yes

[night cloak]

Many people have this problem

@shell kiln Not getting code?

[night cloak]

Feel free to report it in the #old channel. Let the developers look into the issue.

[night cloak]

I report 2 times and nobody cares

Nobody

[brittle lava]

Hi

[restive hornet]

why its happening ??

[night cloak]

@shell kiln You need to wait 180 days unfortunately. The game flagged your account for changing countries frequently.

[restive hornet]

I downloading the link and after Its will be download

[shell kiln]

@night cloak

[restive hornet]

when I click at beta it say to me this

[night cloak]

@night cloak

[proven marlin]

why do I keep getting ace dominator enemies while I'm only crown 5??

[night cloak]

@shell kiln If you are trying to change your country to Pakistan and not getting a code, it is not possible for your account. Please try again after a few days.

[night cloak]

Are you playing solo?

[proven marlin]

nope

[restive hornet]

ıt was happening to me to and ı reinstalling 15 times

[night cloak]

@night cloak You are not expected to get a reply. Let the developers look into the issue.

[restive hornet]

but ıts not work

[night cloak]

@proven marlin All your teammates are in Ace dominator?

[proven marlin]

no

crown

[brittle lava]

Help heckr hacked my account ?

[night cloak]

@proven marlin When you have team with random tier, you are expected to get opponent with random tier too.

@brittle lava Please contact the customer service.

[restive hornet]

@night cloak ?

[proven marlin]

alright

[night cloak]

Yes?

[restive hornet]

.

[brittle lava]

He stole my account and transfered it to Indian version

No response from support

[night cloak]

@brittle lava Ono. That is bad. Unfortunately, it is no longer reversible due to the Indian data policy.

[restive hornet]

ım waiting...

[brittle lava]

spent so much money 😦 Ok I’m gonna go and cry

My id 572675885

[west night]

Help to get verification code to change my server

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[restive hornet]

@celest shadow

[restive hornet]

....

[shell kiln]

+submit

[kind obsidian]

Is pubgmobile uc also temporary like bgmi?

[shell kiln]

Owner offline

[feral forge]

No, it will not expire.

[kind obsidian]

Thank You

[restive hornet]

<@&481161015728406538>

[night cloak]

@restive hornet Make sure not to mention the moderator role for such things. It is only for immediate help related to this Discord server. Not the game.

[restive hornet]

pubg have ticket web sites but I cant find it

[night cloak]

Please go to settings > general > profile and trust the beta.

[empty nimbus]

Hi .I'm trying to join my friends crew it's no letting me to join. It saying maximum reached?

[night cloak]

i am not getting code on phone number to link my account

[empty nimbus]

No there's space of 3 people in it

[night cloak]

@night cloak

[cobalt wharf]

im running into some problems with the beta... it worked for the first couple days and now it keeps crashing as soon as i open the app... is there a fix for it ?

[night cloak]

@night cloak Please contact the customer service.

[night cloak]

Wait for a new beta link.

[coarse kite]

Please sir Help me I want To change My region

[night cloak]

i tried but everytime it's saying to start new conversation

[empty nimbus]

Even if someone sents me invite . When i accept it . It says samething

[night cloak]

@night cloak Is it Pakistan?

[night cloak]

yes

It is a known issue with Pakistan. Wait a few days and try again.

[night cloak]

ok and can i remove 3rd email linked to my account

[coarse kite]

I want to change my region

[night cloak]

where are you from?

[night cloak]

It is not an option yet, unfortunately.

[coarse kite]

Pak

[night cloak]

so what i can do if hacker linked his email and he's trying again and again to sign in my account

[coarse kite]

I can't change my region plz Help Me

[night cloak]

join Pakistan server of pubg mobile

[night cloak]

You can contact the customer service. This will not start a new conversation.

[night cloak]

ok so how much time it will take?

@coarse kite If you are trying to change your country to Pakistan and not getting a code, it is not possible for your account. Please try again after a few days.

[steel agate]

I want to change my region and its not getting changed

[night cloak]

@night cloak It can take up to 60 days, depending on how accurate your answers are.

@steel agate Country?

[night cloak]

ok,thanks

[steel agate]

Pakistan

[coarse kite]

I can change after few days Automatically region to pakistan

[night cloak]

@night cloak and last issue i lost my account about 1 and half years ago.it is linked to Facebook but unfortunately my Facebook account was disabled and deleted.Is there anyway to get that account back?

[night cloak]

You should be able to. If not, you can try reaching out to the customer service.

[steel agate]

Reply

[loud portal]

Yo wassup I found a massive cheat seller on telegram and I talked to him he won't stop selling hacks and he's also on tiktok can u do something about it?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @loud portal.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[loud portal]

I got screenshot as well

@night cloak

[night cloak]

@night cloak is there anyway?

[coarse kite]

Okay

[loud portal]

Yo there is no way

[night cloak]

[feral forge]

Please report cheating contents through the above link, @loud portal.

[loud portal]

Does it help tho 🤔

[feral forge]

If you do not have access to your PUBG MOBILE account with your login methods, unfortunately the customer service in-game will not be able to assist you, @night cloak.

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[feral forge]

The team will review all the reports, @loud portal.

[night cloak]

ok, thanks

[dire tree]

Nepal

[obtuse solstice]

Hello, I've seen players with Star Player title, how do I get it?

[storm flume]

Please refer to subpoint(s) 3.22 in #faq for further information, @obtuse solstice.

[feral forge]

You may edit your previous message or wait for the cooldown to send another report regarding the issue, I suggest you to include a screen recording and also follow the channel’s pinned instructions.

You do not have to worry about it, the community team will go through all the messages in the channel.

[night quail]

How do I change my EUROPE to INDIA Country region

[cyan citrus]

Can you please share a screenshot of your basic settings?

[rocky raft]

[cinder dome]

Good afternoon, my account has been hacked and I can't log in to the game because it says that the account has been moved to a newer version,what should I do?

[cyan citrus]

Can you please share a screenshot of the error?

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @night quail.

[night quail]

Yes, but I'm in India since my birth

I haven't travel out side Asia 😂😂

Now I want to transfer the data in BGMI

@cyan citrus what you 're saying I know that... But now i want a solution for it

[cyan citrus]

The law applies to your account regardless of where you are currently living, @night quail. You cannot do not anything in this regard. Neither we nor customer service can help you in this regard.

[cyan citrus]

There is no solution where legislation issues are involved, unfortunately.

[night quail]

I m sure there might be compliance team or GDPR team who can act upon this

[cyan citrus]

Please provide us the relevant screenshot in English or translate the error if possible.

[cyan citrus]

There isn't. Unfortunately, we cannot help you any further in this regard.

[cinder bronze]

Can anyone help me please

[night quail]

This is really disappointing me 😭

[fringe ridge]

Hi

[topaz ermine]

in order to play you have to update to the newer version

[cyan citrus]

We cannot help you if you don't state your issue. Please remember too read through #faq first.

[cinder bronze]

What’s wrong with this is someone hack my account or what

[fringe ridge]

Is here a real support or just as game :)

[cyan citrus]

Hello! Please state your issue.

[fringe ridge]

@cyan citrus there's a lot if bug in game event's

[night cloak]

at that time there is a way to link email with account but there is not 3 rd link method so can i access account with email?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fringe ridge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[cyan citrus]

If your account has been migrated to another version, you will not be able to transfer the data back to PUBG MOBILE Global version. As of your social media account, please mention the exact social media account that has been compromised.

[fringe ridge]

There's no a real person to talk to?
@cyan citrus

[cinder bronze]

So what can I do now I didn’t even login to another version

[cyan citrus]

There are. You will need to state your issue first.

[cinder dome]

you were hacked ,and your account data was transferred to a new version, in short, you will not log in in any way

[cyan citrus]

Your only option is to create a new account in global version.

[cinder bronze]

For real I spent lots of money 😥😥

[cinder dome]

How to restore an account that was hacked and put on a new version, I can't log in from my 3 linked accounts?

[fringe ridge]

The event that give you a microphone 🎤 to exchange it for bag or other prizes i have two different kind of microphone and every kind not count to other. Thats event bug

[cyan citrus]

Please be advised that your account security is your own responsibility. Do not share your login credentials with anyone and use two-factor authentication.

[cyan citrus]

Can you please share a screenshot of the event?

[fringe ridge]

And asking about the time for new update? When?

@cyan citrus sure

[cyan citrus]

No information in this regard yet. You may need to keep an eye on #news for future announcements.

[cyan citrus]

Can you please mention the exact social media account that has been compromised?

[fringe ridge]

@cyan citrus

[cinder dome]

twitter, and through it, we went to pubg and put the account on the new version

[fringe ridge]

Is that clear?@cyan citrus

[cyan citrus]

Can you please mention your region?

[fringe ridge]

@cyan citrus Egypt

[cinder dome]

I have linked email, vk and twitter

[cyan citrus]

Please send a report to Twitter to customer service through this link: https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised. Wait patiently, they usually respond within 24 hours. As of the newer version, you may need to reinstall the game through APP/Play Store or download the game from official website: https://www.pubgmobile.com/.

[fringe ridge]

@cyan citrus need another information?

[quiet spruce]

Hi

[cyan citrus]

Yes. Can you please share a screenshot of the relevant event?

[quiet spruce]

Need help want to change my region

[cyan citrus]

You can change your region through in-game settings > Basic, @quiet spruce.

[midnight zinc]

who can help me in pubg mobile kr on simulatior

[quiet spruce]

No I can't do it in my settings

[fringe ridge]

@cyan citrus lol its in gave event give you mission to do give you that items the exchange and still

[quiet spruce]

Otp is not coming to my phone number

[fringe ridge]

I don't understand that asking@cyan citrus

[cyan citrus]

We only provide assistance for PUBG MOBILE global version here. Feel free to use this link for KR/JP customer service: https://pubgmobile.helpshift.com/.

[cinder dome]

I have the latest version of the game, I have mail and vk linked to Twitter, I can't log in because the attackers changed the version of the game and my account was transferred to the new version , and I don't know which version

[cyan citrus]

You should have a relevant event where you need to exchange the items. You can find that even in events> Themed or Recommended. A screenshot has been attached as reference.

[cyan citrus]

Please contact customer support in-game for further assistance.

[fringe ridge]

It's waste of time here, I'm not a kid for that asking for@cyan citrus

@cyan citrus game full of bugs and no real support at all

[warm flicker]

Hello there, i reside in canada recently i saw that my region was showing russia when i tried to change it somehow it got changed to singapore and i need to change it to canada how can i get a moderator to unblock the 180 Day lock ?

[cyan citrus]

I would like to see a screenshot of the relevant event to better understand your issue. If you're unable to provide that, then I may not be able to proceed further. Feel free to use #old to report bugs in compliance with channel's pinned instructions.

[fringe ridge]

No

[cyan citrus]

You cannot change the region until the cool down has been reset.

[fringe ridge]

Thanks

[cinder dome]

I have written , I am waiting for a very long time for a response from them

[warm flicker]

I reside in canada and the region shows singapore which i think is not fair that is why i wanted to contact someone who can help me out in changing the region

[cyan citrus]

Please be advised that it may take some time for the customer service representative to get back to your query due to enormous number of requests.

[cyan citrus]

As mentioned earlier, you cannot change your region until the cool down has been reset. There is no other option other than to wait patiently.

[hard current]

sir please my help i want change my region

[warm flicker]

I understand your thing kind sir but a while ago moderators used to help out in changing servers and regions
Waiting 6 months to change the region seems unfair when i don't live in singapore but canada

[storm flume]

Please contact the customer service for further assistance, @hard current.

[hard current]

i don t no

[cyan citrus]

I don't think moderators here can help you with this in any way. Feel free to contact customer service in-game, should you require any further assistance.

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions.

[warm flicker]

I tried but in game customer service is all pre-written and automated so there is nothing i can do there that is why i want your help
Recently when a new update came in where you cannot change the server for 60 days alot of people had problems where their server got stuck somewhere else and moderators helped out to remove the 60 day waiting time and chnaged the server instantly so i believe moderators can help out

[heavy vortex]

This is not possible unless you're using a vpn 🤷‍♀️

[cyan citrus]

Unfortunately, we cannot help you any further in this regard. As you have already been answered, please refrain from repeating the same query.

[warm flicker]

I usually use vpn to make calls to my home country i have no idea how and what happened

[sick shale]

@warm flicker Please contact customer service in-game for further assistance in this regard. We are unable to assist with in-game issues here.

[unreal locust]

I want to change my region but region is not change please help

[cyan citrus]

Please contact customer support in-game for further assistance, @unreal locust.

[unreal yew]

https://streamable.com/3zpa7i

Pubg id : 5165412869
Device : Redmi note 1o
Network : Data User (Telenor)
Country : Pakistan

I want to change my region back to Pakistan

[unreal locust]

There was no help from there either

[cyan citrus]

We cannot help you in this regard, @unreal locust.

[unreal locust]

🥺

[cyan citrus]

Please contact customer support in-game for further assistance.

[wooden anvil]

Hello I am on EU servers when I made my id in past when I started playing pubg mobile and now in india pubg is banned and BGMI. Is launched so I need a way that how to change my EU account to INDIAN account in pubg mobile . I mean country region to INDIA . As I cannot change my country region and I don't even get the option to change it . I DONT KNOW NOW. HOW I CAN CONTACT PUBGMOBILE ACCORDING TO THIS . ANYONE EHO CAN HELP ME PLEASE HELP !!!!

[sick shale]

You cannot change your in-game region dus GDPR policy.

[wooden anvil]

Yeah I know this but I spend 8000 uc on my account and that has broken my heart into two pieces . When I was making account I was not aware of these policies . Need help

[lyric flint]

Guys who fix beta PUBG on iOS ?

[sick shale]

Unfortunately, these restrictions come from the European countries and there is no solution to change your in-game region.

Please understand that we are unable to assist you with this matter here in any way. Should you have any further concerns, please contact customer service in-game.

[real shard]

Hi! I want to ask if Metro royale is really removed from beta or not?

[night cloak]

There will be a vote i think, to pick what mode you wan to come back

[past python]

i was trying to complete ma acrade achivement fun time achivement which is 473/500 but i have played more than 10 time its not increasing

[feral forge]

You may refer to this:

[north dagger]

How to vote mode?

[night lagoon]

Pubg change region option not showing help

[cyan citrus]

Please share a screenshot of your basic settings, @night lagoon.

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[celest shadow]

Please refer to #events for further information.

[night lagoon]

You give me some help I didn't change my region I'm always played in Asia server and indian region.

[echo lava]

Any mod here

[cyan citrus]

We cannot help you when there are legislation issues involved. Neither we nor customer service can help you to change your region.

[echo lava]

Any mod here

[cyan citrus]

Yes, there are. What does it concern?

[prime bluff]

Sir please help i want to change my region

[cyan citrus]

You can change your region from in-game settings > Basic, @prime bluff. If you are facing any issues while changing your region, then please contact customer support in-game.

[prime bluff]

Please help i want to change my region pubg customer support is not helo to change my region

[cyan citrus]

We cannot help you any further in this regard, @prime bluff. Feel free to provide your feedback in #old in compliance with channel's pinned instructions.

[echo lava]

Any mod here

[sick shale]

How can I help you?

[echo lava]

I have a problem to change my region

[rare wing]

is it possible to recover my PUBG mobile account if it was linked to a facebook account, and if that facebook account was deleted

[cyan citrus]

Did you have any other social media accounts linked to the game, @rare wing?

[rare wing]

no, but maybe game centre but im not sure

[sick shale]

What's it? Elaborate please

[cyan citrus]

If it's been less than 30 days since you initiated the deletion, you can cancel your account deletion. After 30 days, your account and all your information will be permanently deleted, and you won't be able to retrieve your information.

To cancel your account deletion:
Log into your Facebook account within 30 days of deleting your account.
Click Cancel Deletion.

[night cloak]

@celest shadow is that true that global account will get banned if kr client and global client are on the same device

[celest shadow]

Please use English here, @supple copper.

[rare wing]

i think i deleted it like 6 months ago

[celest shadow]

I do not have information regarding this.

[rare wing]

can i recover it with game centre somehow?

[prime bluff]

Please help i want to change my region but i didn't receive code

[storm flume]

Please contact the customer service for further assistance, @prime bluff.

[cyan citrus]

Then you will not be able to recover the Facebook account, unfortunately. You should secure at least one login method to access the game. If you have access to your Game Center account, you should be able to login normally.

[rare wing]

,

oh

let me try

[echo lava]

I have not received verification code to change my region

[rare wing]

im not confident tho

[echo lava]

Not received verification code

[cyan citrus]

Please contact customer support in-game for further assistance as mentioned before.

[rare wing]

wait

does Game Centre automatically save your data?

[cyan citrus]

If it was linked to PUBG MOBILE, then your data should be saved. You should be able to login the account using an iOS device. Please refer to #faq sub point 2.11 for further information.

[rare wing]

alright, i see. can i transfer the data in my Game Centre account by linking it to Twitter? @cyan citrus

\😅

[cyan citrus]

If you link another social media account to the game, then your account data should be resembled to that social media account. You will be able to login with both social media accounts.

[rare wing]

thank you

[prime sun]

Hi, how can I change my region united kingdom to pakistan @cyan citrus

[cyan citrus]

My pleasure, @rare wing! Please do not hesitate to come back again, should you have any further questions.

[lusty shard]

Please help ! :There was a room in the game server in Descord that was written in it if we needed change to the direction of pressure on the reaction.

[rare wing]

i'll let you know if it works out

[cyan citrus]

You can change your region from in-game settings > Basic. If you are facing any issues while changing your region, then please contact customer support in-game.

[lusty shard]

@cyan citrus please help

[rare wing]

also afaik there is a 60 day cooldown to change your region @prime sun

[cyan citrus]

Which discord server are you referring to?

[lusty shard]

@cyan citrusI am an Arab assistant

[cyan citrus]

If you require assistance in Arabic, then please join PUBG MOBILE MENA server through #735483472432594994 sub point 3.1.

[last bison]

Please anyone give me pubg mobile beta discord server

[prime sun]

Bunk they did not reply me @cyan citrus 🥺 I give my number but I didn't get verification code

[cyan citrus]

We don't have a link for that server here.

[lusty shard]

Unfortunately I don't understand you because I am An Arab

[rare wing]

so how are you talking in english lol?

[last bison]

Yes

[lusty shard]

Translate in Google

[prime sun]

@rare wing 😂😂

[cyan citrus]

It may take some time to connect to a support representative due to enormous number of requests. You may refer to #faq sub point 5.5 for further information.

[last bison]

Please give me pubg mobile beta discord server

[lusty shard]

@cyan citrus
I just need a snowy M4 in my account.

[cyan citrus]

Are you referring to Glacier M416?

[prime sun]

Ok @cyan citrus thanks for explain and clearing my doubt

[lusty shard]

Yes😩

[cyan citrus]

My pleasure!

[storm flume]

Please do not use languages other than English, @shell kiln. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[manic folio]

Hey! I want to change my PUBGM account region plz help me 😔

[cyan citrus]

You can have a chance of getting of M416-Glacier by going to shop and open Classic Crates.

[rare wing]

someone should pin the answer to this its asked quite frequently

[cyan citrus]

You can change your region through in-game settings > Basic. If you're facing any issues while doing so, then please contact customer support in-game.

[zenith fern]

My season 6 pubg mobile account has been hacked by a hacker I have Facebook and Twitter linked to my acct the hacker had logged in through my Twitter and I still have access to my Facebook I need help regaining access to my hacked account I have E receipts from when I purchased UC in game.

[prime sun]

Some players using carding but they didn't ban🙄 how @cyan citrus

[manic folio]

@cyan citrus how can i cantact with them?

[lusty shard]

Unfortunately, I can't because I'm so bad, I almost left the game because I paid a lot of money to get the wave, and I can't, and I don't have any m4.😩

[cyan citrus]

Please send a report of the issue to Twitter customer service through this link: https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised. Wait patiently, they usually respond within 24 hours.

[cyan citrus]

Please refer to #faq sub point 5.4 for further instructions.

[zenith fern]

I have already sent the email to Twitter they have responded

[cyan citrus]

Unfortunately, we cannot help you in this regard. It's entirely luck based.

[night cloak]

Pubg Mobile Global next update date

[zenith fern]

I have replied them back as well

[night cloak]

HELLOOOO BOİİİİ

[cyan citrus]

Then you may need to wait until the will get back to you.

[lusty shard]

i'm so sad thank you for helping me

[cyan citrus]

We don't have a release date for upcoming update yet. You may need to keep an eye on #news for future announcements.

[cyan citrus]

My pleasure! Please do come back again, should you require any further assistance.

[lusty shard]

[west tide]

How to change country region
Please slove this issue
I want Pakistan country events

[cyan citrus]

Please contact customer support in-game for further assistance.

[zenith fern]

The hacker is trying to unlink my Facebook by getting my account banned for 7 days which is why I’m worried about losing it forever

[night cloak]

I want help i want a sad avatar frame but i couldn't find :-(

[prime bluff]

Any mode here?

[cyan citrus]

You can contact customer service in-game to remove unauthorized access from the game. Please be advised that this process may take up to 60 days.

[prime bluff]

Any mode here?

[sick shale]

What's this?

[sick shale]

Yes?

[night cloak]

NVM @sick shale wrong chat sry

[gritty sinew]

I want to change region

[storm flume]

Please contact the customer service for further assistance, @gritty sinew.

[little rampart]

What happened if Indian players didn't transfer pubg mobile to bgmi india <@&481161015728406538>

[feral forge]

Nothing will happen, you can continue playing in your account in the global English version of PUBG MOBILE, @little rampart.

Also, please remember not to use the moderator role mention unless there is a emergency related to this Discord server.

[little rampart]

Ok thanks for your information

[simple epoch]

Can anyone tell me what are challenge points and do they effect my ranking? Someone make me understand plz

[sonic sundial]

How to change region??

[pallid briar]

You can change your region from the basic settings in-game.

[sonic sundial]

I am not geting the message on my number

[pallid briar]

Where are you currently residing?

[sonic sundial]

Pakistan

@pallid briar i lives in pakistan and i am not geeting the message

[pallid briar]

Please contact the customer service in-game for further assistance. Otherwise please try again later.

[small zinc]

حسابي تبند

[storm flume]

Please do not use languages other than English, @small zinc. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tardy mica]

Hi Moderators
I wanna change my Region From Germany to Pakistan
But em not receiving verification code !! Plz help me

[sonic sundial]

Hi moderators i want to change my region from turkey to pakistan but i am not getting the verification code

[heavy vortex]

@sonic sundial @tardy mica Refer to this.

[tardy mica]

I dit it 3 days ago !! Didn’t received a reply yet !!

[pallid briar]

You may refer to this:

[pallid briar]

Please make sure your not using any third party software that interacts with the game files or modifies them. Try doing a repair or reinstall from an official source again. Please contact the customer service in-game for further assistance.

[pallid briar]

Please wait patiently and refer to subpoint 5.5 in #faq.

[rare wing]

@cyan citrus i couldn't recover my account with game centre, i've paid money to the game before. if i find the receipt will i still be able to recover my account after the facebook being deleted?

[cyan citrus]

You should secure at least one login method in order to regain access to your account. However, feel free to contact customer service in-game.

[rare wing]

._.

well alright i can live with my account being gone

thank you for the help, though i don't think the customer service will do anything about it

[sonic sundial]

@pallid briar i did not recieve any message ragarding region change

I am trying it from 6 months

[pearl lance]

I'm not receving it either, i've been trying alot with the region change but it's not sending any messages

[cyan citrus]

Always my pleasure! Should you require any further assistance, then please do not hesitate to come back again.

[pallid briar]

Please try again later or try to contact them again. We are unable to help you in this regard. Feel free to report the issue in #old and hopefully, @sonic sundial.

[pallid briar]

Which region are you trying to change to?

[pure kindle]

Hello I am not able to transfer my pub g mobile global data to BGMI as I am an Indian citizen , due to unavailability of country / region option , so plzz help

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[pure kindle]

I ve purchased lots of uc in my pub g mobile data and till December if i don't transfer my data in BGMI my account will be deleted what about that plz remove my account from European countries plzz

[feral forge]

Since your account is in the EEA regions, and is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account data out of Europe at will due to this government law.

[amber crest]

Hii i have region change problem please help me

[feral forge]

What does it concern, @amber crest?

[amber crest]

By mistake I change my region to germen and i want to my own region pakistan

[pure kindle]

But I am an Indian citizen so how did I got in European countries , my pub v account will be deleted if not tranfer till December as per india govt rules plzzz help me

[feral forge]

Could you please provide a screenshot of your in-game basic settings, @amber crest?

[amber crest]

Yeah sure

[pure kindle]

But I am an Indian citizen so how did I got in European countries , my pub v account will be deleted if not tranfer till December as per india govt rules plzzz help me

[pure kindle]

Can u plzz bring back my country region option plzz

[feral forge]

As this a government law, the developers must comply with it. PUBG MOBILE is unable to transfer your account data to another country/region, @pure kindle.

[feral forge]

You will have to wait for the cooldown to end before you can change your country/region.

[pure kindle]

So, means I will lost all my data uc I ve purchased this is how pub g mobile customer support does with there customer..

[amber crest]

Please do something

[tawny geyser]

Hi i want Bhola record voice pack but there is my region is Germany and i want it to change it to Pakistan Region help me to change my region then i can get voice pack .

ID:5505732824

[feral forge]

You can continue playing in the global English version of PUBG MOBILE, @pure kindle.

[pure kindle]

So, means I will lost all my data uc I ve purchased this is how pub g mobile customer support does with there customer.. plzz reply back it's my pub g mobile main account with lots of skins and uc

[spare violet]

In pubg mobile beta 1.6 we have seen survive till dawn infection mode vikendi and we cannot get this mode plz tell

[feral forge]

Your only option is to wait for the cooldown, there is no other way, @amber crest.

[pure kindle]

Till December only after that tell me I my account got deleted what will I do ...????

[feral forge]

You can change your country/region via your in-game basic settings, what does it concern?

Could you please elaborate with your inquiry, @spare violet?

[feral forge]

Your account will not be deleted, you can continue playing in the global version.

[tawny geyser]

It requires to link account to phone number but there is no such option...

[feral forge]

Could you please provide a screenshot from your in-game basic settings?

[pure kindle]

KRAFTON has said if ur account is not transferred till DECEMBER 2021 then all data will be deleted !!!!!!!

[celest shadow]

You can participate in the event and share your thoughts on which one of these modes you want to see return. Please refer to #events for further information.

[iron basin]

the new Uzi(skin) in royal pass has old Uzi iron sights please fix it

[pure kindle]

KRAFTON has said if ur account is not transferred to BGMI till DECEMBER 2021 then all data will be deleted !!!!!!!

[fossil badger]

I want to report accounts posting inappropriate photos. Id :51548276512. Id:51546588979

[celest shadow]

This is planned to be corrected. You may refer to this announcement in #news for further information:

#news message

[feral forge]

Only if your account data has been migrated to another version, the data that is part of the Prior App’s Data will be deleted.

[delicate willow]

Hi my phone is s21 ultra and it support 120 fps but in pubg there is just 60 fps there isn't 90fps why ?

[feral forge]

May I know where do you reside?

[pure kindle]

How to know our data has been migrated or not ?

[tawny geyser]

Pakistan...

[delicate willow]

Please help me

[pure kindle]

How to know our data has been migrated or not ?

[celest shadow]

The game may not be fully optimized to support your device model for the 90 FPS option yet. Feel free to provide your feedback in #old.

[feral forge]

If your account data has been migrated to another version by yourself, you will not be able to access to your game account via the global version anymore.

[delicate willow]

Please man my phone is s21 ultra and there is 120 fps

[odd horizon]

I wants to change my region but i couldn't receive the verification code on my number.

[pure kindle]

There is an option in game data transfer with is automatically is no YES if we do NO our account will be deleted !!!

[tawny geyser]

I live in Pakistan...

[storm flume]

Please do not use languages other than English, @delicate willow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

I understand, but if the game is not optimized to support your device for the 90 FPS option, there is nothing you can do but wait for it to be made available. Please use #old to share your suggestions.

[odd horizon]

I wants to change my region but i couldn't receive the verification code on my number.

[feral forge]

The accounts will be forwarded, we will inform you when the profile pictures have been reset, @fossil badger.

[celest shadow]

Please contact the customer service in-game for further assistance with this.

[delicate willow]

But there is 90fps in s20 and note 20 my device is better

And It was released 6 months ago

[celest shadow]

S21 is a newer model, and it would take time for the game developers to optimize the device for the 90 FPS option.

[delicate willow]

No no it's about 7 months

It's too long

Do I have to wait until the end of my life

The phone is old

[celest shadow]

Do you have a screenshot of this notice?

[pure kindle]

Wait giving

[celest shadow]

Feel free to use #old to share your suggestions for the game, @delicate willow.

[delicate willow]

I share it mannnn but nothing

[tawny geyser]

I live in Pakistan...

[night cloak]

Hello pubg

[delicate willow]

Please help me and tell them because it's a big problem

[celest shadow]

There is not very much we can do here. Please be patient until the option is made available for your device.

[delicate willow]

I wait for 6 months and nothing

[frigid fable]

is it true that normal card is no longer aim assist and sound visualisation disabled on default?

[feral forge]

You may contact the in-game customer service for further assistance in this regard, @tawny geyser.

[celest shadow]

The options, ("Delete Account") and ("Data Transfer Outside EEA") will only appear if your account had been registered and created inside the European Economic Area (EEA) or if you have switched your country/region to one of the countries in EEA. Under the General Data Protection Regulation (GDPR), you will not be able to transfer your account or its data outside of Europe.

As for the "Data Transfer Outside EEA" option, if you select Accept, then nothing will happen and you will be returned back to the basic settings. However, if you select Disagree, you will be prompted to delete your account.

[pure kindle]

That I know but but plzz I need country region option back help

[celest shadow]

The Aim Assist and Sound Visualization option is disabled by default when creating a room. You can enable this through the match parameters if you have an Advanced Room Card.

[celest shadow]

Unfortunately, this is not possible for accounts in Europe.

[delicate willow]

Okay thanks pubg i play from season 2 and i buy a phone to play pubg and then boooob pubg is not support my device

There are a lot of devices that were released after my device and support 120 Hz, and PUBG has turned it on, but I own the best device in Samsung and so far it does not support it.

this is not fair

[pure kindle]

But if did not transfer by account in BGMI my account will be deleted According to KRAFTON ?????

[delicate willow]

I don't wanna download any apps to open 90hz

[celest shadow]

As I have mentioned, there is nothing that we can do to help with your inquiry, @delicate willow. Please wait patiently until the 90 option is made available for your device model. Thank you for your understanding.

[delicate willow]

I wait for 3 season

[tawny geyser]

I did but that didnt help at all...

[celest shadow]

Unfortunately, I do not have much information regarding this. You may inquire about this in the BGMI Discord server or their customer service.

[delicate willow]

You must talk yourself with the company because it is a necessary need and this is a big mistake on the part of the company and you must fix it immediately

[pure kindle]

Can u send there dc server

[celest shadow]

You can browse for it on the Internet.

[tawny geyser]

That did not helped at all...

[feral forge]

Unfortunately, this is not something that we can assist you here too. Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, @tawny geyser.

[tawny geyser]

Ok,got it...

[delicate willow]

The game has been updated 3 or more times and the mobile is present and will not be supported

Omg i'm just waiting for pubg state

[frail void]

Hello dear PUBG,My account is not banned but when I try to log in it says I am banned plz fix it ,my id-5354735078 my ingame name -『Karan々Mafia

[quiet hare]

@lime juniper How to become a beta tester

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @frail void.

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @quiet hare.

[frail void]

#faq

[frosty remnant]

+submit

[drifting gulch]

#questions how can i change my region.

[cyan citrus]

You can change your region from in-game settings > Basic, @drifting gulch. If you are facing any issues while changing your region, then please contact customer support in-game.

[rose eagle]

If i do change my region what should be happen ?

[cyan citrus]

Can you please elaborate your concern, @rose eagle?

[quiet hare]

I am not able to find information about beta testing program #questions

[rose eagle]

Everyone want to change the region but why i want to know the reason

[cyan citrus]

You can access the beta version through in-game > Events > Recommended > Beta Test Invitation.

[cyan citrus]

The people can have access to exclusive events and regional based rewards.

[rose eagle]

Thank you Bunk

[cyan citrus]

My pleasure, @rose eagle!

[quiet hare]

@cyan citrus I want to join discord server of pubg mobile beta

To submit bugs and glitches

@cyan citrus

[old bobcat]

The player is using cheat and playing in live stream

[cyan citrus]

Unfortunately, I don't have a link for that.

[cyan citrus]

You can submit it in #old .

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @old bobcat.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[drifting gulch]

#questions i have try several time in in-game to change region but i have facing issue not receiving the code .

#questions i have try several time in in-game to change region but i have facing issue not receiving the code .

[cyan citrus]

Please contact customer support in-game for further assistance, @drifting gulch.

[steep pine]

@celest shadow I don't understand any companion not in Chear park but the voice is coming

I did I recently got 25 MB update I'm fighting m249 with 6x recoil was increase too tough to control from now

[pastel jackal]

51559185415

51488245912
+18 photo 😊

Can you remove this ?

[cyan citrus]

Feel free to report such bugs in #old .

[rare kraken]

Hi sir i want to change my server

[fast nova]

<@&481161015728406538> How we can get Email invitation for star challenge

[celest shadow]

Noted for 51488245912. However, 51559185415 does not have a profile picture. Thank you for reporting.

[celest shadow]

Star Challenge? I do not think such an event is currently available.

For your information, please do not mention the moderator role unless it is an emergency related to the Discord server.

[celest shadow]

You can change your server under the basic settings.

[rare kraken]

It doesn’t change the code is not send to my number

[storm flume]

Please contact the customer service for further assistance, @rare kraken.

[rare kraken]

Sorry i want to change my region

[fast nova]

How we can get information for star challenge? And whats roles for this event ?

[frosty cradle]

اريد ان اتحدث مع مسئول الدعم من فضلكم

[storm flume]

Please do not use languages other than English, @frosty cradle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[frosty cradle]

I need to speak with someone from the support team

[cyan citrus]

Please state your issue first, @frosty cradle.

[frosty cradle]

my account has been banned for 3 months for absolutely no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frosty cradle.

[still flume]

Hello whays the 56mb update for ?

[cyan citrus]

No information regarding that yet, @still flume.

[still flume]

Thanks

[frozen schooner]

Why is 56 MB update for?

[small zinc]

ماكو عربي هنا ادمن

[storm flume]

Please do not use languages other than English, @small zinc. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[small zinc]

شركه زربه

[storm flume]

Please do not use languages other than English, @small zinc. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[mellow tapir]

Sir i am not able to change my region i am also not able to see my region pls help me in changing it

[cyan citrus]

We do not have information related to recent update, @frozen schooner.

What is the issue you are facing while changing your region, @mellow tapir?

[mellow tapir]

I cant see my region in setting

In basic settings

[cyan citrus]

Please share a screenshot of your in-game basic settings.

[mellow tapir]

Ok

[small zinc]

I

ه

I would like to speak with someone who works within the company or an employee

I would like to speak with someone who works within the company or an employee

#I would like to speak with someone who works within the company or an employee

[cyan citrus]

Please stop spamming and state your issue, @small zinc.

[small zinc]

My account was blocked even though I didn't break any rules

[polar marsh]

Please refer to the private message from @polar marsh for further information, @small zinc.

[olive jetty]

What is this?

[rain dome]

Bro

[storm flume]

Please contact the customer service for further assistance, @olive jetty.

[glossy sable]

You have seemingly been reported for having an inappropriate behavior using the in-game voice chat.

[green plaza]

where's the proof man

[olive jetty]

How do they monitor that?

[night cloak]

But how can you report someone

[green plaza]

do they record?

[night cloak]

I remember rasheed insult my whole family and he was still playing classic afterwards

Some players have report button next to voice chat function ingame , and its only avaiable to some regions , and its bugged

Some?

[north delta]

Please Help change my region

[storm flume]

Please contact the customer service for further assistance, @north delta.

Please refer to subpoint(s) 5.4 in #faq for further information, @north delta.

[royal shell]

When bonus challange will activate

[cyan citrus]

No information in this regard, @royal shell.

[hard urchin]

why cant I log in with twitter
I've tried the repair thing and I got 26GB free

[trim cairn]

I am facing problem in changing my region plzz help me

[cyan citrus]

What is the issue you are facing while logging into the account?

[cyan citrus]

What is the issue you are facing while changing your region?

[trim cairn]

I didn’t get the code

[hard urchin]

I press twitter, it opens the authentication screen, I authenticate and it says something that an error occurred

[cyan citrus]

Please contact customer support in-game for further assistance, @trim cairn.

[cyan citrus]

Can you please share a screenshot of the issue?

[trim cairn]

I contact them but they didn’t help me

[hard urchin]

I have to wait another 5 minutes to try again, but it didn't like give me any reason or an error code

[cyan citrus]

Feel free to report the issue in #old in compliance with the channel's pinned instructions. We cannot help you further in this regard.

[cyan citrus]

May I ask where you currently reside?

[hard urchin]

finland

[cyan citrus]

Please try to do a routine repair of the game and restart your device. You may need to wait 5 minutes of cool down to try again. Also, make sure that you are entering the correct login credentials.

[hard urchin]

probably not my connection either

it doesn't ask for my login credentials since I have twitter installed and I've logged in it

I'll try restarting

[cyan citrus]

Please try to uninstall Twitter application and try again.

[final moss]

What is the return exclusive up to 1200 mean?

[low forum]

I have a problem in changing the region,my current region is turkey and I want to change into my region, Pakistan.

[sick shale]

You can change your region through the basic settings. Should you face any issue, please contact customer service in-game for further assistance .

[cyan citrus]

Please share a screenshot of the event.

[cyan citrus]

If you will purchase 300 UC, you will get a bonus of UC of up to 6000.

[final moss]

I did purchase the 60 one, it has the same event but didn't get nothing

[cyan citrus]

Can you please share a complete screenshot and not cropped?

[final moss]

Ok

It's gone

The event was there because I was in my old account

[cyan citrus]

It is possible that same bonus was not available for your account on 60 UC pack, @final moss.

[final moss]

Bruh what do I do now

[low forum]

I have contacted them but aren't helping me either

[cyan citrus]

If you still have an exclusive bonus on 300 UC pack, if you purchase the UC pack then you may get a bonus of up to 6000. However, this certainly does not mean that you will only get 6000 UC.

[light fulcrum]

What should I do

[cyan citrus]

May I ask the source of this screenshot?

[final moss]

It said like 1200 bonuses on the 60 one

[final moss]

But I'm pretty sure that it was just a bait

[timber flare]

Can anyone help me with this pls?

[final moss]

@lime juniper 😡

And I'm not being able to refund

[cyan citrus]

May I ask where you reside?

[cyan citrus]

Please contact customer support in-game for further assistance.

[final moss]

Ok

[onyx cairn]

This is not PUBG MOBILE.

[night cloak]

Metro Royal will not come in the next update?

[onyx cairn]

You can vote for your favorite to return, @night cloak. Check #events for further information.

[night cloak]

@onyx cairn tanks bro

[strong narwhal]

Sir i want to change my region

Region ont changing problem

[pallid briar]

You can change your region from the basic settings in-game. Are you facing any issue while doing so?

[strong narwhal]

Yes

Pubg mobile out sending otp

[pallid briar]

Please contact the customer service in-game for further assistance, @strong narwhal.

[strong narwhal]

How to change region

Pubg mobile not sending otp

[pallid briar]

You have already been answered, @strong narwhal. Please refer to subpoint 5.4 in #faq.

[strong narwhal]

@pallid briar their is no option regarding this

[pallid briar]

Please contact them referring to subpoint 5.4 in #faq and state your issue to them. Feel free to report the issue in #old following the pinned instructions. We cannot help you further in this regard, unfortunately.

[strong narwhal]

I just suddenly lost my uc

How to recover them

[copper verge]

hellp me pls

[strong narwhal]

Please help me with this

[pallid briar]

If you have purchased anything, those purchases are not refundable. Otherwise contact the customer service in-game.

[pallid briar]

Please state your issue first.

[copper verge]

This is my problem, the game does not work, I deleted the game and downloaded it

[pallid briar]

Where are you currently residing?

[copper verge]

I live in Egypt

[lost spoke]

Hello pubg mobile support service, I have a problem that happened today that my Twitter account has been hacked, who has stolen Twitter and changed all account data and entered my PUBG account and changed the game version. Is there a solution from the PUBG Mobile client, please reply and thanks

[pallid briar]

Please try using a different internet connection or try using a DNS and see if that helps. Please refer to subpoint 4.3 in #faq for further assistance.

[copper verge]

I don't use a mobile, I use an emulator

[pallid briar]

Please contact the Twitter customer service to recover your compromised login method. If your account was transferred to a different version, you can't revert the process and use that account to play the global English version of PUBG MOBILE.

[pallid briar]

Please type .emulator in #481204134859505684 to get the emulator role and also to access #emulator-support.

[lost spoke]

How do I get the version back?

[pallid briar]

You can only access the account using the version your account was transferred to. We are unable to assist you in this regard. Please contact the customer service in-game for further information.

[lost spoke]

I don't know which version it was moved to

[pallid briar]

Please contact the customer service in-game for further assistance.

[lost spoke]

Pubg customer service did not respond to me

[lapis sigil]

I took a ban for 7 days. I hope to know the reason for the ban. Please respond as soon as possibl
ID : 5292393939
Please find a solution as soon as possible, with all due respect, PUBG MOBILE team

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lapis sigil.

[pallid briar]

You may contact them again. Please refer to subpoint 5.5 in #faq and wait patiently.

[lost spoke]

Where is the subpoint 5.5 . located?

[lost spoke]

Please restore the original version of my account

[lost spoke]

Please restore the original version of my account

[pallid briar]

Unfortunately, we are unable to assist you in this regard. Please remember that your account safety is your own responsibility. Please be more aware next time. Also please avoid repeating the same question.

[ivory sphinx]

I want to change region

[sick shale]

You can change your region through the basic settings.

Should you face any issue, please contact customer service in-game.

[ivory sphinx]

But I can’t get help from ingame service

[vernal wraith]

Sir i help me i want change my reagion

sir i want to change my reagion

[sick shale]

You can change your region through the basic settings.

Should you face any issue, please contact customer service in-game.

[vernal wraith]

Me uploade video link

[sick shale]

Please understand that we are unable to assist with account related issues here, @vernal wraith, @ivory sphinx only customer service can.

[vernal wraith]

Sir please help me i want change to my. Reagion

My reagion indian plz help me and change my reagion pakistan

[shut lagoon]

<@&639889499718942720> why i can't login to my account?

[rare kraken]

I want to change my region sir

[exotic axle]

Join the Pakistan discord server

[urban walrus]

Hi! Which devices supports 90 FPS in global pubg mobile ? Does the one plus 9 pro supports?

[proven horizon]

How do you block players from recents

I asked how do you block them and your answer was block them

[hollow wraith]

My 1st id hacked. I want it back

[sonic wraith]

You want to know how to block players?

[proven horizon]

Yes

[sonic wraith]

Tap on the Friends icon at the centre left of the Lobby to access [Friends]. Tap on the Message icon next to the name of the player you wish to block. Tap on the Menu Button at the top left of the Chat Window.

@proven horizon

[limpid plume]

How can I unlink or change my third linked email? I forgot the password of my third linked email, now I wanna change or remove it. Please help!

[proven horizon]

I want to block recent players

[limpid plume]

Help me!

[pallid briar]

You can't unlink your third link email manually as of now since it is not a feature yet.

[limpid plume]

There's nothing that I can do?

It's urgent yk!

[pallid briar]

Please follow these steps to change your password, @limpid plume :

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[sonic wraith]

To remove the item from your “Recently Played” list, click the three-dot menu icon. In the options menu that appears, click the “Remove From Recently Played” option. Once the button is clicked, the item will disappear from the “Recently Played”

[limpid plume]

I don't have that email logged in since I forgot my password!

[pallid briar]

Please contact the customer service of the social media accounts platform to recover any compromised social media accounts. Also, please contact the customer service in-game to unlink any unauthorized login methods.

[sonic wraith]

Yes, OnePlus supports 90Fps and these Android phones are known to support 90fps: OnePlus 7 Pro; OnePlus 7T; OnePlus 7T Pro; OnePlus 8; OnePlus 8 Pro.

[limpid plume]

Can you give me the procedure? How can I apply?

[pallid briar]

Did you forget the password for your email address in general or the third link email password for the game only?

Please provide a screenshot of your issue.

Can you make sure you have enough space on your phone?

[limpid plume]

Both in general and ingame, cuz both were same

[pallid briar]

Can you please try downloading the app again?

[limpid plume]

I usually don't login with this third link. Thats why!

[pallid briar]

Please follow these steps to change your in-game password, @limpid plume. Also please use this link to recover your Gmail account since you forgot your password:
•https://accounts.google.com/signin/recovery

You may try restarting your device and sew if that helps. If it stops being trusted, also try restarting your device.

Please contact the customer service in-game for further assistance, @limpid plume.

[autumn tusk]

عايز اكلم الدعم الفني

[pallid briar]

Thank you and do let me know if it helps. We only provide community support for the global English version of PUBG MOBILE, not the beta version. But I will let you know if I have any other possible solutions.

[pallid briar]

Please do not use any other language other than English here. You can join the regional communities from subpoint 3.1 in #735483472432594994.

Unfortunately, we are unable to help you with account related issues, @limpid plume. Please contact the customer service in-game and wait patiently if you have already contacted them.

[feral forge]

The Bonus Challenge is only available in specific regions, @night cloak.

[scarlet slate]

💔

Is there a way to get my account back and play again?

[plush quartz]

#questions please help me change my pubg id region. I accidentally changed it to USA , now I want to change it back to Pakistan. Kindly guide me further

[copper holly]

#questions please help me change my pubg id region. I accidentally changed it to NETHERLANDS , now I want to change it back to Pakistan. Kindly guide me further

[feral forge]

What is the matter?

Please contact the in-game customer service for further assistance in this regard, @copper holly and @plush quartz.

It is available in some Middle East regions, but we do not have a list of the regions that the Bonus Challenge is available in.

[patent plank]

Hello everyone i got banned for 1 day i still dont know the reasion. They unbaned me before 30min now but i lost all of my rank.. i reached conqueror this seasion. How can i get back my rank cuz im sure they banned me by mistake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @patent plank.

[scarlet slate]

The technical support staff to solve my problem. I tried to contact them in all possible ways, but to no avail. Unfortunately, all I want is to get my account back.

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @scarlet slate.

[lost spoke]

Hello, I have a problem. My account has been stolen by an unknown person. The account data has been migrated to the Indian version. Is there a solution, please reply

[feral forge]

You will have to download the relevant version of the game that your account data has been migrated to, and contact the in-game customer service of that version for further assistance in this regard.

[lost spoke]

You mean carrying an Indian pubg?

[feral forge]

What do you mean by that, @lost spoke?

[lost spoke]

I can't tell when I log into my account it says my account data has been migrated to another version

[feral forge]

Most likely BGMI, @lost spoke.

[lost spoke]

What can i do knwo

[feral forge]

You may refer to my above message, download the relevant version of the game and contact the in-game customer service for further assistance in this regard.

[livid gazelle]

Region change problem

[feral forge]

What does it concern, @livid gazelle?

[livid gazelle]

I want t9 change my region but its is not working

Are you here?

[night cloak]

@livid gazelle Pakistan?

[livid gazelle]

Yes pakistan

[night cloak]

@livid gazelle Not getting code?

[livid gazelle]

Getting code but unable to change region after put the code

[night cloak]

@livid gazelle Please contact the customer service.

@night cloak I'm getting error parameter.-1 during linking my phone number with id

[livid gazelle]

They are saying that login with link email first to change the region and i don't have access to my my linked email

[night cloak]

@night cloak Understandable. It is not possible for your account atm. Please try again after a few days or contact the customer service.

[night cloak]

ok

[honest wolf]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5573779510
The name of the account user《Alaa50》

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest wolf.

[wispy holly]

hi every one , can u help me plz

i have a serious problem

I am well in the emulator server ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @wispy holly. Revert this at any time by sending .emulator in #481204134859505684.

[mellow tapir]

Pubg

I want help i am bot able to see my region

In my basic settings

I want help from you

Pubg pls help

@feral forge

[feral forge]

Could you please provide a screenshot of your in-game basic settings, @mellow tapir?

[muted silo]

Is metro ever coming back?

[mellow tapir]

There is the screen shot i am not able to see my region also

@feral forge

@feral forge mam.

@lime juniper

Sir i am not able to see my region

I also uploaded the screen shot

[celest shadow]

You cannot change your country or region because your account is in the European Economic Area (EEA).

[mellow tapir]

Sir pls

I want to take bhola voice pack so i am not able to see the daily mission from which i get it

@celest shadow

There is no way of changing the region

[celest shadow]

This is a regional event. Unfortunately, you cannot change your country or region due to the General Data Protection Regulation (GDPR).

[marsh crypt]

@celest shadow why pubg is ban in india and why BGMI is only for indian players?

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @marsh crypt.

[mellow tapir]

Sir if there is any way of changing the region pls help me

[celest shadow]

No.

[mellow tapir]

🥺😭

[earnest lichen]

What is going on with my ping lately? Literally every match has been super laggy. I normally have 60ms and now it keeps spiking to 200 every time.

Every match I’ve been playing whether it be on Arena or Custom Rooms or Classics, my ping on NA where I live on the West Coast has just been so crappy lately.

[pastel jackal]

I sent his picture id +18 about 10 days ago and the picture of the account has not been removed

And I want to remove the image, it is necessary because it causes me problems

[night cloak]

hello pubg

i killed a hacker

on his stream

and cussed him. will i get banned?

he told his viewers to report me

hes no1

@ocean walrus

[celest shadow]

Feel free to report this issue in #old. Please consider trying a different Internet connection and see if it persist.

[night cloak]

^

[celest shadow]

Please be patient. You will be informed when the profile picture has been reset.

[night cloak]

piston can u help?

heres proof

check the name too

[celest shadow]

Please do not intentionally kill teammates, even if they are a cheater, @night cloak. You should leave the match and report the player instead.

The only punishment that I can think of is Merit deduction since you killed a teammate and they reported you. As for an account suspension, that is highly unlikely.

[night cloak]

ok thanks

[thin trout]

Hi

Can you tell me how to change my region in game iam having a problem with that

It won't send me the confirmation code

#questions

[pallid briar]

Please contact the customer service in-game for further assistance, @thin trout.

[thin trout]

Ok

Thanks

[heavy vortex]

Can you please check if you are using these outfits in other closet? @cedar flower

[glass mica]

im having issue trying to login to my twitter account I reinstalled pubg/twitter app, also logged in to my account from another device, checked all settings time & date etc, still cannot find any fix help please <@&481161015728406538>

[cedar flower]

Omggg you’re a genius. Thank youuuuu. Now I know where the outfits went 😅

[dry sleet]

Hello please help me to change my region please

[ripe bramble]

Iam change region not racive obtian code

[storm flume]

Please contact the customer service for further assistance, @dry sleet and @ripe bramble.

[ripe bramble]

PUBG region

[celest shadow]

Please use a different social media account to log into your PUBG MOBILE account instead. Should you require further assistance, please contact the customer service in-game.

Please contact the customer service in-game for further assistance, @ripe bramble.

[sweet skiff]

Some hacked my account and altered my account version can you change my version to the last global version i got access please help me.

[celest shadow]

Can you please provide a screenshot of your issue?

[sweet skiff]

Notice Your account data has been migrated to another version. You cannot log in to this version. Please download the correct version before trying again. Accept Sign in With Apple More

[celest shadow]

Understood. Unfortunately, you cannot transfer your account back to the global English version of PUBG MOBILE, @sweet skiff. You will have to download the version it was transferred to and contact their customer service.

[past nest]

Sir Please help me i want to change my region.

[celest shadow]

You can change your country or region under the basic settings.

[past nest]

I didn't recieve verification code

[celest shadow]

Please contact the customer service in-game for further assistance.

[sweet skiff]

Customer service can change it?

[celest shadow]

No, but if you want to recover your PUBG MOBILE account, you will have to contact the customer service of the version it was transferred to.

[sweet skiff]

So i won't work if i try contact costumer service from this version?

[celest shadow]

If you are referring to the global version, then unfortunately no.

[split horizon]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5279104268
The name of the account userabu×marwan

[polar marsh]

Please refer to the private message from @polar marsh for further information, @split horizon.

[hard flax]

How can i change my Europian region to Pakistan because i am not getting any events of Pakistan.. please help

[past nest]

In game Customer service can't provide help in this case

[hard flax]

Any other way to get Punjabi voice pack in any region?

[past nest]

In-game Customer service is not helping me in this case

[fickle nebula]

hi my account Ban How can unban ?!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fickle nebula.

[hard flax]

???!!

[brittle lava]

Many accounts are being transferred to Indian version pubg and being sold …pls change ur social media logins asap

[proven zodiac]

Hello! I've been trying to Download the beta version of Pubg Movile but I keep getting this message. How do I fix this issue?

[latent raptor]

I need help to change my country/ region

[eternal bough]

I need help to change my country/ region

[feral forge]

Please contact the in-game customer service for further assistance in this regard, @latent raptor and @eternal bough.

[latent raptor]

Thanks @feral forge

[feral forge]

The developers are aware of it and hopefully it will get fixed soon.

[feral forge]

You will have to download the relevant version of the game that your account data has been migrated to, and contact the in-game customer service of that version for further assistance in this regard.

[latent raptor]

@feral forge i had a chat with them but while i put my mobile number for verification code I couldn’t get any and it is really frustrating

[night cloak]

@feral forge is it safe if I download PUBG Mobile from website

[feral forge]

Yes. You may download the Android APK via the official website of PUBG MOBILE, @night cloak:

▫️ https://www.pubgmobile.com/

[feral forge]

I understand your frustration, but this is a matter that only the in-game customer service can assist you. We volunteers here providing community support for PUBG MOBILE are unable to assist players with account related issues.

Please contact the in-game customer service for further assistance in this regard, @hard flax.

[oak panther]

@feral forge I am A Pakistani But my Country Region Not Change In To Pakistan my Verification Code Is Not Come

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard, @oak panther.

[oak panther]

@feral forge So I Am Not Change My Region

[feral forge]

We are unable to assist players with account related issues here on Discord, @oak panther.

[oak panther]

@feral forge My Issue with Account Related my I'd Region Not Change because my Verification Code not Came I want Pakistani Event

[wicked dawn]

please help me out i want to change my region

[night cloak]

@feral forge I can't login via fb

I want to link my FB to PUBGM please help me its not linking @feral forge

[wicked dawn]

@feral forge ???

[night cloak]

@wicked dawn I also don't know where she is😂 😂

[karmic dirge]

@pallid briar i have an account related issue

[storm flume]

Please contact the customer service for further assistance, @oak panther and @wicked dawn.

[pastel jackal]

Hi

5172134883 +18 photo
Can you remove this?

[oak panther]

@storm flume Where is Customer Seevice

[latent raptor]

What is customer service email?

[wicked dawn]

@storm flume customer just give us auto reply nothing else

[celest shadow]

What is the issue? Please provide a screenshot or screen recording.

[feral forge]

You may refer to subpoint 5.4 for further instructions in this regard.

[celest shadow]

For account related issues, please contact the customer service in-game for further assistance.

[celest shadow]

[e-mail]

[mint pebble]

Pubg i think you should add unlinking option for 3rd link

[night cloak]

It always says link failed

[celest shadow]

Feel free to share your suggestions in #old.

[mint pebble]

Email/phone number unlinking option pls highly recommend many players like me facing many problems by this

[celest shadow]

Please try using a different social media account instead. If the issue persists, contact the customer service in-game for further assistance.

[feral forge]

The account will be forwarded, we will inform you when the profile pictures has been reset, @pastel jackal.

[karmic dirge]

@celest shadow i have already did but they are saying i'm from India that's y they can't help me

[feral forge]

Please contact the in-game customer service for further assistance in this regard, @wicked dawn.

[celest shadow]

You will have to transfer your account to BGMI and contact their customer service for further assistance.

[bleak shell]

Any mode here ?

[karmic dirge]

@celest shadow how i will transfer my account when hacker linked his or her twitter account in my pubg account and BGMI have no option of transferring with email

[celest shadow]

How can we help you?

[celest shadow]

I am afraid that there is not very much that we can do to help since the game is restricted in your country.

[karmic dirge]

And hacker is asking for 5million for my Pubg Id

All are useless

[visual plume]

Sir please help m, i want to change my region

Sir please help me, i want to change my region

[feral forge]

You can change your country/region in your in-game basic settings. May I know what does it concern, @visual plume?

[oak panther]

I want To New Bhoola Voice Pack Pakistani but my I'd Region Is Change Country So my I'd 5720063477 please Sand me

[feral forge]

Could you please provide a screenshot of your in-game basic settings, @oak panther?

[visual plume]

code didn't received, that's the main issue

code didn't receive, that's the main issue

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard, @visual plume.

[visual plume]

my friend said to me, you send to the video on discord #pubgmsupport. they will help you and change the region in 15 mins

[oak panther]

@feral forge

[karmic dirge]

@celest shadow can you please help me to ban my id for 7 days

[visual plume]

my friend said to me, you send to the video on discord #pubgmsupport. they will help you and change the region in 15 mins

[feral forge]

You will have to wait for the cooldown to end before you can change your country/region again, there is no other way.

[wicked dawn]

and what about us @feral forge

[oak panther]

@feral forge Ya I Understand But I Want To Bhoola Voice Pack I Changed My Region For VPN But He Not Changed To Pakistan

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, @wicked dawn and @oak panther.

[oak panther]

Please Send me a Pakistani Bhoola Voice Pack@feral forge

[visual plume]

why couldn't receive the code?

[wicked dawn]

can you mentione them here??

[feral forge]

This is not something that we can assist you here, unfortunately. You must wait for the cooldown to end before you can change your country/region, @oak panther.

You may refer to subpoint 5.4 in #old for further instructions, @wicked dawn.

[wicked dawn]

i think it is only trash nothing else 😡

[jovial gorge]

Dear Sir I have problems to change my region to Pakistan

hyn hyn

[storm flume]

Please do not use languages other than English, @visual plume. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

If you are facing any issues, please try again some time later or contact the in-game customer service for further assistance in this regard, @jovial gorge.

[jovial gorge]

no problems very difficult

no message comming aftet obtain success

[storm flume]

Please do not use languages other than English, @wicked dawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wicked dawn]

hahah

[jovial gorge]

please responce to my uddue

[feral forge]

Please know that we are unable to assist players with account related issues here on Discord, this is a matter that only the in-game customer service can assist you, @jovial gorge.

[visual plume]

Muskan, no message coming 😂

[jovial gorge]

where is the pubg m.support team hashtag

[onyx cairn]

Contact the customer service in-game as advised.

[feral forge]

You may refer to subpoint 5.4 in #faq for further instructions.

[jovial gorge]

ok let me check again

[jovial gorge]

lol

[eternal bough]

@feral forge hello mam
I want to change my region

[feral forge]

You can change your country/region via your in-game basic setting, what does it concern?

[eternal bough]

I change the region from settings but the verification code not found in messages

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard, @eternal bough.

[halcyon beacon]

@feral forge sis will there be any action taken for pubg being banned in Bangladesh?

[jovial gorge]

i have tried many times but message not come after obtain

sometime if came after added perameter error

[feral forge]

No information in this regard, @halcyon beacon.

As responded earlier, for any account related issues please contact the in-game customer service for further assistance, as we volunteers here providing community support for PUBG MOBILE are unable to help you here, @jovial gorge.

[jovial gorge]

ok tysm

[frigid fable]

the normal room card was aim assist and sound visualisation disabled since 1.5, however it seems like theres an unpublished patch or anything because yesterday people started to be able to have sound visualisation in normal card

[weary pier]

Whenever I try to change region it gives PARAMETER ERROR-1

[feral forge]

If you are encountering any bugs or issues, you can continue providing your feedback to the game in #old, @frigid fable.

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard.

[weary pier]

I've been trying for months and in-game customer service doesn't help either

[feral forge]

Unfortunately, we are unable to assist you here with account related issues too, @weary pier.

[brittle lava]

Stop stealing account on pretext of selling them

[exotic coral]

I lost my account please help me

[pallid briar]

Could you please elaborate?

[feral forge]

Please use #discord instead, @oak panther.

[upper isle]

need help in changing the region not changing and giving parameters error

[pallid briar]

Please contact the customer service in-game for further assistance.

[upper isle]

am an emulator player

[flint flume]

Good morning I have a selected drawing on the pubg mobile site but it doesn't appear in the game for voting can someone help? Will all the designs selected on the official website not be in the game for voting?

[pallid briar]

Please refer to subpoint 5.4 in #faq for further assistance.

[copper flame]

Plzz help me to change region

My region is not change please help me to change region

[pallid briar]

You can change your region from the basic settings in-game.

[steep pine]

On Instagram

[dreamy egret]

@pallid briar Hello bro, there is a way to unlinked email linked ? Because support doesn’t answer

[cinder bloom]

@ocean walrus give me the pdf of ban reason and duration

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cinder bloom.

[pallid briar]

Unfortunately, only the customer service in-game can help with account related issues. We are unable to assist you in this regard.

[flint flume]

Good morning I have a selected drawing on the pubg mobile site but it doesn't appear in the game for voting can someone help? Will all the designs selected on the official website not be in the game for voting? @lime juniper

[pallid briar]

Please do not use any other language other than English.

[dreamy egret]

I had already send in game support but nothing

[lime juniper]

The top 150 will be displayed in-game for voting.

[copper flame]

I can but not change my region

[flint flume]

that is, no more drawings will be entered? only the ones that are already there

[pallid briar]

Unfortunately we are unable to assist you in this regard. You may try again later. Feel free to report the issue in #old following the instructions that are pinned to that channel.

[lime juniper]

That is right.

[flint flume]

thanks for support

[pallid briar]

Could you please provide a screenshot of your basic settings?

[upper isle]

@pallid briar it's giving anything 🥺

@pallid briar still hoping it will Change

[feral forge]

The profile pictures of the accounts that you have reported have been reset, @analog moth.

The profile pictures of all the accounts that you have reported before August 31 have been reset, @pastel jackal and @fossil badger.

[upper isle]

@feral forge could you help in changing the region to Pakistan

[feral forge]

We are unable to assist players with account related issues here on Discord, @upper isle.

[upper isle]

so how should i can you kindly guide me

[feral forge]

You may contact the in-game customer service for further assistance in this regard, as only they can assist players with account related issues, refer to subpoint 5.4 in #faq for further instructions.

[exotic coral]

Can anyone send me link that account saver. I account is lost

[upper isle]

I tried but they didn't helped

[exotic coral]

My account is lost

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @steep pine.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[feral forge]

Could you please elaborate, @exotic coral?

[craggy tiger]

My region not change back to pakistan plzzz help me

[feral forge]

Please elaborate your issue.

[exotic coral]

I have two account. Both of connected two different Facebook accounts. Yesterday I tried to use "double application" to use easier. Then when I open second account suddenly game gave me new character. My old full account was gone.

[craggy tiger]

@feral forge verification code dont receave me

[upper isle]

same

[exotic coral]

Pubgmobile removed my connection for no reason. I couldn't reach my account. I am using same Facebook but when I open the game there is new character. My main character and items all gone

[feral forge]

Please try again some time later or contact the in-game customer service for further assistance in this regard, @craggy tiger.

[storm flume]

Please do not use languages other than English, @eternal bough. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Unfortunately, there is nothing much that we can do to help here on Discord, @upper isle.

Could you please provide a screenshot and elaborate what do you mean by double application, @exotic coral?

[marble spear]

How to Earn 1 Thousand By Making New ID In Pakistan

[versed sorrel]

I have purchased rp and already collected the mythic emote but it has not appeared in the emote section i cannot choose or use it but in RP section it is already collected why please fix this
My id-5104886881
My device-poco x3 pro
Region -nepal

[rocky mural]

Do u provide support for pubg mobile lite here?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @rocky mural.

[trail raft]

Hello I spent uc on accident

How can I return it back?

[feral forge]

Spent UC cannot be refunded or returned to your account, @trail raft.

[trail raft]

Idc I want my money I spent real money broo@feral forge

[heavy vortex]

You should read this again and be careful in the future. @trail raft

[trail raft]

@heavy vortex broo is it my problem that I had enough ag and it still used uc?

[heavy vortex]

The game asks for the user confirmation for all purchases.

[trail raft]

@heavy vortex wut dis mean

[heavy vortex]

The game doesn't makes purchases itself, user consent is required. You should be more careful from next time. Money spent cannot be refunded.

[trail raft]

It's a bug not my fault

I want my money😫😫😫

[celest shadow]

It is not a bug.

[night cloak]

Is bug exploiting bannable for a week?

[trail raft]

@celest shadow then what can I doooooooo

[celest shadow]

There is nothing that you can do, so please be careful next time.