questions

[mellow berry]

hello good evening

[hollow hedge]

hello can we help you?

[feral forge]

You will have to contact the in-game customer service for further assistance in this regard, as this is a matter only they can assist you, @night cloak.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[mellow berry]

i talk with customer service about my proplem he tell me wait with conversation untill we slove my proplem but he close the conversation how i can know about my proplem is finish ?

if he close the conversation?

[hollow hedge]

try reopening a new ticket and ask the agent to double check if your issue has been fixed

[mellow berry]

how i know if he understand my proplem?

[hollow hedge]

try describing it again and maybe attach a screenshoot from last conversation if you have any

[hushed tree]

@ocean walrus

[pallid briar]

Which version of PUBG MOBILE is this?

[hushed tree]

beta

ios

[pallid briar]

The beta program is limited to 20,000 invites only, that means the limit has been reached.

[hushed tree]

i translate and it says limit reached for todat

today . so should i just launch open tomorrow or reinstall

[hushed tree]

thats. different

[pallid briar]

You may try again later on tomorrow and see if it works.

[hushed tree]

ok thanks

[pallid briar]

No worries. Otherwise you might try reinstalling and see if that helps.

[ancient path]

Why😫

[pallid briar]

Please refer to this message from one of the moderators, @ancient path.

[twilit schooner]

do they take 60 days to unlink and save my hacked account?

[pallid briar]

It may take upto 60 days. Please refer to subpoint 5.5 in #faq for more information.

[kindred sleet]

I want to work as pubg mod , I'm playing from season 2. Can you please let me know what is the procedure to followup. I shall be very thankful

[celest shadow]

Please read our community #735483472432594994 for further information.

[ancient path]

Pubg is tinder?

[light mortar]

Its not clear that how to apply

[onyx cairn]

You cannot "apply".

[light mortar]

Then?

[onyx cairn]

Please read #735483472432594994 more carefully.

[kindred sleet]

There's nothing related to join as mod

Do you get pay ?

[light mortar]

I can't asked for the role?

[quasi whale]

#suggestion Pls add a way so that bgmi players can transfer their data back to pubg global server

[celest shadow]

You cannot apply for this position. You are selected for it.

[celest shadow]

Please read carefully.

[celest shadow]

This is a voluntary position.

[celest shadow]

Feel free to provide your feedback in #old.

[zinc briar]

My pubG global I'd Transfer to BGMI but every time error show , say EU server

I am indian 😔

[fresh jetty]

I can't change my region
I've been trying for like two months but I couldn't get a verification code on my mobile number
now when I get a verification code and use it ..it says there's some " parameter-1 error"

kindly resolve my issue thanks

[heavy vortex]

@celest shadow personal info🤧

[celest shadow]

You cannot transfer your account if it is in Europe due to the General Data Protection Regulation.

[celest shadow]

Which region are you planning to change to?

[fresh jetty]

pakistan

[celest shadow]

You can join the PUBG MOBILE Pakistan Discord server for assistance with this. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[shut frost]

hi there was a glitch in x suit spin where i didnt got anything and my 600 UC was wasted it didnt spinned but deducted my uc

[final cloak]

What's new in the beta version? @celest shadow

[feral forge]

You may refer to the pinned message in the #old channel, @shut frost.

[final cloak]

@feral forge what is in the new beta version?

[copper stag]

Does Finishing a knocked enemy by teammate generate damage?

[pallid briar]

Please keep an eye on #news for future updates, @final cloak. More info regarding the beta program can be found from: https://bit.ly/3uANqdm

[pallid briar]

Yes.

[reef briar]

Yo I have a question are you sure if I pay back the uc I owe my account will go back to normal

[obtuse pebble]

When we're gonna get beta code in pubg?

[feral forge]

Yes. After all of the illegally obtained UC has been deducted from your account, you should be able to play with your friends and use the in-game features again.

[feral forge]

The beta program is currently full.

[obtuse pebble]

Invitation code..

[obtuse pebble]

Are slots gonna be extended?

[feral forge]

We have no information in this regard.

Please read it carefully.

[shut frost]

oh

[rose eagle]

When bonus challenges should be available?

[late dagger]

Where do I buy a room card

[round niche]

VERSION DOWNLOAD EMAIL REMOVED

[rose eagle]

From shop

[pallid briar]

No information regarding this.

Could you please elaborate your issue @round niche?

[round niche]

Pubg mobile account is downgraded, e-mail is removed

[fossil bridge]

Whyyy can't I get the code for the beta version

[drowsy socket]

We are emulator players in Iraq, we cannot play on all maps, only Erangel and Levik. Please solve this problem

[celest shadow]

Please make sure that your account meets the following requirements:

▫️ Players must have logged in at least 1 different days on the Global Version in the last 7 days.

▫️ Players must have at least 3 login days in the Global Server in the last 1 month.

▫️ The player's global login account must be a Non-Guest login (linked to at least 1 social media).

▫️ The player's in-game level must be higher than 15 in the Global Server.

[fossil bridge]

Jup i have all of these

[celest shadow]

It depends on how many emulator players are currently matching or playing in the maps.

[fossil bridge]

Im lvl 68 I play all day

[celest shadow]

You can only generate a binding code if your account meets the above requirements.

[fossil bridge]

Jup i have fulfilled all the requirements

My acc is linked to fb and Google games

[drowsy socket]

@celest shadow Only in Iraq, if I add a player from another country, I can play in the Miramar map..only the server of Iraq is weak

[celest shadow]

I am not sure how else I could help. If the system detects that your account does not meet the requirements, then it cannot generate a binding code for you.

[celest shadow]

Feel free to provide your feedback in #old.

[coral finch]

‏Hello My name is (M๛AKROK๛H) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5144436804)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @coral finch.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @polar jay.

We do not process reports of online BGMI cheating content. BGMI is in not affiliated with PUBG MOBILE or Tencent Games.

[feral forge]

You may try to perform a routine repair from the login menu of the game, but if the issue persists, you may submit a report regarding this in. #old, @lyric monolith.

[lavish pumice]

hi Please help me recover my account else and migrated to a higher version

Please help me

[steep pine]

@lavish pumice download higher version from play store

[pallid briar]

Was your account already migrated? Could you provide a screenshot or your issue or is it just compromised?

[steep pine]

And wait some time you got update was showing up@lavish pumice

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @polar jay.

[steep pine]

@pallid briar I play beta version 23 match but any new mode was not showing up

[pallid briar]

Could you please provide a English translation?

[pallid briar]

It is possible that the new mode you are referring to is not out yet.

[lavish pumice]

Note, your account data has been migrated to another version. Can't loging to this version . Please download correct version and try again .

[feral forge]

Please refer to the above responses, you may report the contents through the above form, @polar jay.

[pallid briar]

If your account has been migrated to another version, you can no longer use it for the global English version of PUBG MOBILE.

[feral forge]

You have already been answered, please avoid spamming the same content, @polar jay.

[lavish pumice]

How can I recover the account and the version?

[pallid briar]

Please contact the customer service in-game of that relevant version for further assistance.

[lavish pumice]

I spoke with the support of the company PUBG through the game and it did not benefit anything

💔😔

[pallid briar]

Unfortunately we are unable to assist you with account related issues, @lavish pumice. Please be more careful next time.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

[tawdry zinc]

Can somenone help me with lag?

[storm flume]

Please refer to subpoint(s) 4.6 and 4.7 in #faq for further information, @tawdry zinc.

[main ravine]

Hello everybody!
can I find a support here?

I changed from android to iPhone and can’t log into my account

[steep pine]

Backpack is glitch or not while wearing other outfit bag is not in animation @pallid briar

[gaunt vessel]

Hello? Any mods here to help ?

[feral forge]

What are your linked login methods to your game account, @main ravine?

[vagrant forum]

I believe that is intentional. Feel free to drop a feedback about this in #old.

[feral forge]

Feel free to state your issue here, @gaunt vessel.

[main ravine]

via mail / phone

[gaunt vessel]

My account was hacked and the person decided to unlink my socials by deliberately banning my account using a 3rd party app. By doing 1Day ban, 3 Day ban, and eventually 7 Day ban. He now have linked two of his socials but I have access through linked email. Once I started loggin in he deliberately banned the account again causing it to be banned for 10 years. Anything I can do about it ?

[feral forge]

Could you please elaborate what is the issue while logging in, @main ravine?

You will have to contact the in-game customer service for further assistance in this regard, as this is a matter only they can assist you, @gaunt vessel.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[gaunt vessel]

I’m aware of the policy but the account was deliberately banned to avoid be further loggin in to the account

[main ravine]

Writes - an authorization error, maybe I forgot the password, but when I try to enter through the confirmation code, nothing happens

My account Id: 594378059

[pallid briar]

Could you provide a screenshot?

[pallid briar]

Have you forgotten your password for the third link email?

[main ravine]

I remember the password for my e-mail, I think that the mail has untied from the account - can this be somehow checked?

the letter just does not come to the mail

[pallid briar]

You can check from you basic settings which login methods are connected.

[marsh basalt]

How to get aquaman suit for free?

[winter fiber]

My one control button is beyond the (transperancy and size slide) box which is present at upper mid size and i can't touch the the control button to move as when i try to touch box is not letting me to do so. what can i do?

[pallid briar]

Are you referring to the new x-suit?

[marsh basalt]

Yeah the new aquaman suit with the fish

[main ravine]

Unfortunately, it does not display the connection methods there, since I changed the device, if everything was so easy - I would not write to support

[pallid briar]

You need to do spins with UC to be able to obtain the X-suit, @marsh basalt. You can do 5 spins with silver.

[pallid briar]

Could you provide a screenshot of your basic settings?

[main ravine]

These are all methods - social networks are not connected, but does not start up through the phone and mail, after all, I forgot my password
Are there any options to restore it?

[pallid briar]

Please follow these steps to reset or to change your password:

▫️ Use the e-mail/number login method.
▫️ Enter your e-mail address/number and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code which will be sent to you via the email/number.

[twin flicker]

Good evening. I lost 600 uc, I didn't buy anything. I wrote to the internal game support, they are silent, to the discord support, in the play market, on the official page of pubg Russia about their problem, no one can help me.

[main ravine]

I did it 3 times and nothing happened - then I tried again and as a result I was given a lock for 280 seconds
I didn’t have time to screen

[pallid briar]

Where are you currently residing?

[main ravine]

Ukraine

[broken coral]

@pallid briar i want to confirm which version is that bgmi? Or global .becoz my account loggedin from global someone else loggedin i don't know what he/she did

[pallid briar]

The service might be temporarily unavailable. Please try again later abd feel free to report the issue in #old with all the information that is instructed on the pinned messages.

[main ravine]

I can contact Russian if possible

[pallid briar]

Your account was most likely migrated to the Indian version, @broken coral. You are unable to play the global English version of PUBG MOBILE once you have migrated your account. We are unable to help you in this regard.

[twin flicker]

Please help me.

[pallid briar]

You may try contacting the customer service in-game, @main ravine.

[broken coral]

@pallid briar my login details will change my slots etc my third link? It will be the same or not?

[pallid briar]

You have been answered previously. Please contact the customer service in-game for transaction related issues. Also avoid asking the same question.

[pine merlin]

Plz optimize Poseidon x-suit emotstired_face not working in game like lobby plz plz plz pls fix all Poseidon x-suit emots

[pallid briar]

You should be able to login thought the same login methods from the version your account was migrated to.

[broken coral]

Okay thanks

[pallid briar]

Please report the issue in #old instead.

[main ravine]

i contacted customer service in the game but it didn't help
is it possible to restore an account using a phone number?

[sudden socket]

My pubg id was linked to my facebook id
My facebook id got permanently deleted
I had 600+ uc in my pubg account

[acoustic zodiac]

@polar marsh guys is there any chance to migrate data from@bgmi to global? My account was hacked and the hacker changed my region. I can’t play my account anymore

[strong portal]

I previously reported a YouTube channel to Tencent for sharing cheating videos and his channel was closed, but the person whose channel was closed is now threatening me with stealing my identity information. What should I do in this case and can it access my credentials? (I wrote this text with translation, there may be some mistakes, I apologize in advance.)

[acoustic zodiac]

@jovial cedar @polar marsh guys I should like to break my agreement with TEAM FEAR 10 of PmCo wildcard 2021. I can’t continue with the team due to internal dispute, I go by the name of FEARxRAGNAR in the team.

[feral forge]

Please use the PMCO Discord server of your region for further assistance in this regard, @acoustic zodiac.

[acoustic zodiac]

Hey @feral forge Whom can I talk regarding the account issue?

[feral forge]

If you do not share your login credentials with anyone else, they shouldn't be able to access to your game account.

[feral forge]

The regional PMCO Discord server of your region that you are in.

[feral forge]

Unfortunately, the notice upon account data transferring stated that, once the migration is complete, personal data that is part of the Prior App's Data will be deleted and no longer retrievable. Once your account has been migrated to another version, you can no longer access or transfer it back to the global English version of PUBG MOBILE.

[feral forge]

In this case, your only option is to contact the Facebook support for further assistance in this regard, as only they can assist you to recover your Facebook that is linked to your game account.

[acoustic zodiac]

So all the investment that I did is just gone for nothing now? @feral forge 😭

[glossy sable]

Send "I've been banned" here, @rare surge.

[remote pasture]

Sir i want to change my country region to pakistan

When i enterd my pakistan number its show peremeter error

[main ravine]

@feral forge is it possible to restore an account using a phone number?

[feral forge]

Are the e-mail/phone number your only login methods to your game account?

[feral forge]

Please join the PUBG MOBILE Pakistan Discord server for further assistance in this regard. You can find regional community links under subpoint 3.1 in #735483472432594994.

[rare surge]

guys i have a pubg mobile account which got ban for 10 years only because i logged in from smart gaga elumenator on 5/2020

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rare surge.

[broken coral]

@feral forge i lost my one login 2nd slot is empty there is nowhere to login via third link in bgmi how can i loginto my account throw bgmi third link email or phone number

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE, please send your inquires to the relevant Discord server or contact the customer service of that version for further assistance in this regard, @broken coral.

[main ravine]

Unfortunately yes

[feral forge]

Have you tried to reset your password?

[sudden socket]

How can I contact facebook support???

[broken coral]

@feral forge my twitter account compromised thats why i want to get back my pubgm global account which someone migrated to bgmi

[feral forge]

You may refer to subpoint 2.8 in #faq for support links.

[main ravine]

It didn't work, you can check which mail is linked to the account?
Id: 594378059

[feral forge]

As mention in the above response, please send your inquires to the relevant Discord server or contact the customer service of that version for further assistance in this regard, @broken coral.

[feral forge]

It is your e-mail so only you should be able to know it. You can also check your e-mail and search for "PUBG MOBILE". If you find a confirmation mail for your linked e-mail address, then that should be it.

[broken coral]

Okay

[sudden socket]

Is there any way to recover my pubg id without my facebook id?

[feral forge]

No. If you do not have access to your PUBG MOBILE account with your linked login methods, the in-game customer service will not be able to assist you any way.

[sudden socket]

But my account still shows up😔

[topaz mirage]

How to remove Facebook account

[sick shale]

It must be linked for 21 days or longer. You may refer to subpoint 2.5 in #faq for further information.

[topaz mirage]

Oh okay

It's possible to remove email linked ?

[silent cave]

Y tw

Hay samir

[pallid briar]

Hey! how can we help you?

[weary abyss]

Hello, can i pls have the PUBGM support team email.

[sick shale]

No. The unlinking feature for this login method hasn't been implemented yet.

[sick shale]

[e-mail]

[topaz mirage]

How to change my EEA account to India

[sick shale]

This isn't possible due to GDPR policy.

[topaz mirage]

🥺

[weary abyss]

@sick shale i sent a very important msg to this email regarding pmco: [e-mail], do you know if anyone can respond to it ?
I’m totally aware that this is not the right channel for this.

[sick shale]

Where did you find this e-mail address? I'm afraid it's not official

[weary abyss]

we qualified for pmco and that’s the email that sent us the invitation.

if it’s not, can you please provide me with PUBGM Esports Support Team’s email ?

[sick shale]

You may send your inquiry at: [e-mail]

[weary abyss]

Okay sure, i will, thank you 🙏

@sick shale one more question pls, do you know when will they respond, because i need an answer literally asap.

[sick shale]

I have no idea about this. As quickly as possible..

[weary abyss]

okay, all good though, thank you so much 🙏

[sage creek]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sage creek. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Hello, my name is Roman, I am the owner of the account 5523681612
My bindings were Facebook and Vkontakte, my account was stolen or hacked, I installed my mail sooner or out of happiness and through your fault, evidence that I did not use any software, and so on, I uploaded the video to YouTube!

By the way, I have not sold my account and have never used cheats in games, and I only play with my iPhone!

My request is just that you are the Great PUBGM:

Unblocked account and deleted hacked mail!

Until you help me with my problem, I will appeal every day!

With respect, Roman!

YouTube Evidence: https://youtu.be/bbIwt8nHtNU

[sick shale]

Please contact customer service in-game for further assistance in this regard. We are unable to assist with such matters in any way.

[bitter olive]

anyone can explain for me what I have to do with my account \

[sick shale]

Your account has been transferred to another version of the game, and you can't use it in the global version anymore. Please download the correct version.

[bitter olive]

it has been hacked and I do not know what the hacker did for my account

[bitter olive]

I did not do that the hacker he did not me

[sick shale]

Unfortunately, the transfer process is Irreversible and you are responsible to safeguard your account.

Should you have any further concerns, please contact customer service in-game.

[leaden raven]

Hello pubg Mobile, why did you take Ban together that I did not play in a cheating way, please reply and lift the ban

5498686698

[polar marsh]

Please refer to the private message from @polar marsh for further information, @leaden raven.

[reef briar]

Yo I have a question I paid 100 dollars to PUBG so I don’t have uc debt anymore so I can play with ppl but it’s still deducing uc little by little every couple of hours like my account is back to normal but it’s still deducing uc kinda werid

[storm flume]

Please contact the customer service for further assistance, @reef briar.

[reef briar]

Like my account is back to normal but when it finsihes deducing uc is it gonna go back to not being able to play with ppl I brought uc in Midas buy

[bitter olive]

My brother's account has been hacked and you will go to the Indian version, and I entered the Indian game, and the account will not be entered

[sick shale]

Please contact customer service in-game. We are unable to assist with such matters here.

[bitter olive]

My brother, the account is not logged in, how do I communicate with customers in the game?

[sick shale]

Select Help in the top-right corner of the login menu.

[late dagger]

Hey how do someone gift me a room card

@sick shale I kinda need Ur help sorry, so someone bought a room card and he wants to give it to me

[sick shale]

This isn't possible. Instead, they can send you UC via (https://pubgmobile.com/pay)

[late dagger]

Ok

[balmy basin]

key mapping doesn't work for me in gameloop please help

[west rampart]

Hi. My account was banned for no reason, saying that I used 3rd party app. Which I definitely did not. Can any one help me with this problem.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @west rampart.

[storm flume]

You can now access #emulator-chat and #emulator-support, @balmy basin. Revert this at any time by sending .emulator in #481204134859505684.

[wild cape]

uh I'm having problems with the mic issue in the lobby. So whenever someone invite me or I invite someone, the whole team is muted. Like we can't open our mic. Like the button isn't even working. I closed the game, I also shut down my phone and restart but it's still the same....

[sick shale]

Try to do a routine repair.

[obsidian tinsel]

it is true that gameloop have best anti cheat system

[bright crag]

Why do I keep sliding for 50 meters when I land

The landing is so damn glitchy

[obsidian tinsel]

check your internet or you have potato pc

[bright crag]

Pc?

I have 20 ms

All my friends who follow me have the same problem

When I follow my friends the same thing happens to me

Exactly don’t tell me I have a potato internet when u don’t know nothing

[obsidian tinsel]

soory

[lunar perch]

Why is mission ignition getting removed?

[bright crag]

[wild cape]

its not workingggg omg

[lunar perch]

@sick shale

[obsidian tinsel]

because pubg have finished their business with Tesla

[sick shale]

It isn't a permanent mode.

[lunar perch]

Oh.

[inland tendon]

Does anyone know how crew challenge gets works. My team has enough points to put us 70th on the leader board but it still says unranked.

[lunar perch]

When is the classic maps gonna get a update?

[sick shale]

Only the best 6 matches count.

[sick shale]

We don't have information regarding the upcoming updates yet. Keep an eye on #news.

[obsidian tinsel]

@sick shale why pubg do not finish people using hacks.😫

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @obsidian tinsel. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wet carbon]

I want a solution to this problem

[sick shale]

@wet carbon Can you elaborate please?

[lunar perch]

How do I get names above my head? @sick shale

[sick shale]

You can change your title from the profile settings.

[wet carbon]

I have withdrawn on the housing and my internet was very weak and I got a glitch in the game and I did not get it

[lunar perch]

What I mean is like unlocking them

[sick shale]

Is there any specific title? Titles can be obtained from events or achievements, etc.

[sick shale]

When did that happen?

[wet carbon]

I don't understand, explain

[lunar perch]

Yes, like this season ace

Like EX:Season 19 Ave

[wet carbon]

About a month or more ago

[lunar perch]

Ace***

[sick shale]

You will receive rewards of highest tier reached when the season ends.

[lunar perch]

Ok

Thanks

[pastel jackal]

Hello
I have a PUBG account, and it's only linked to Twitter, and my Twitter account has been closed
Can I link the account with your help?

[storm flume]

Please refer to subpoint(s) 2.8 in #faq for further information, @pastel jackal.

[wet carbon]

I want to get this housing, please

[pastel jackal]

Ok

[sick shale]

Check your inventory again, or mailbox.

[inland tendon]

I don't understand. We only played 6 games so far this weekend? Should we wait till tomorrow for it to register us to be 70th?

[wet carbon]

She is not here

[sick shale]

Can you elaborate your issue?

[sick shale]

Can you take a screenshot from the inventory?

[wet carbon]

Is there any hope that I will get this housing again

[obsidian tinsel]

why pubg do not stop people using cheats

[wet carbon]

Rebel Is there any hope that I will get this housing again

[sick shale]

@obsidian tinsel You can report the account in-game. Please refrain from repeating the same questions.

[sick shale]

You may contact customer service in-game for further investigation.

[wet carbon]

Can you send me a text so I can send it to them?

[obsidian tinsel]

I think pubg should fix their gameloop using cheatloop

[sick shale]

You can just state your issue and select the appropriate FAQ answers.

[wet carbon]

I know, but what problems am I going to write?

[sick shale]

This?

[wet carbon]

I do not understand you

[sick shale]

You can also send the screenshots from the event and your inventory, this will help to explain the issue.

[wet carbon]

Is there any hope that I can get a housing S12k

[sick shale]

What exactly you do not understand?

[sick shale]

Yes, by contacting customer service in-game for further investigation into your issue. Items will be reissued after it's confirmed that you haven't received them.

[wet carbon]

Do you mean the in-game customer service or the discord?

[sick shale]

In-game customer service.

[storm flume]

Please refer to subpoint(s) 5.4 in #faq for further information, @wet carbon.

[wet carbon]

Thank you very much, what is your country?

[sick shale]

You're welcome. Please move to the discussion channels if you don't require any assistance

[storm flume]

Please avoid going off-topic, @wet carbon. You may have unrelated conversations in #chat.

[rocky oak]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 5431263637
Email : [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rocky oak.

[spice dust]

I am unable to change my region to pak in PUBG mobile from Pak

[sick shale]

Join PUBG MOBILE Pakistan Discord server for further assistance in this regard. Refer to subpoint 3.1 in #735483472432594994 for the regional communities.

[undone marten]

I have a feature request, which channel should I post it?

[olive dove]

Please submit your suggestion in #old .

[pastel jackal]

I sent this message, but I want to connect the account to Facebook Because I can never login to the account and I have emailed the Twitter more than once

[olive dove]

In order to link another social media to your game account, you have to be logged in to your account.
There is no other way.

[pastel jackal]

I can't login to my account because my twitter has been blocked Does that mean I can never log into the account?

[olive dove]

I can see that you contacted twitter customer support already but without your twitter credentials and any other linked social media, unfortunately, you won't be able to log-in.

[pastel jackal]

Can you explain better Because I don't speak English

[olive dove]

If twitter is the only way to login to your account and you lost the access to it, then yes you can never log in to your game account.

[pastel jackal]

okay Thank

[olive dove]

Anytime, good luck!

[wild cape]

is there anyways to fix this lobby mic bug

This is getting so annoying whenever I invite someone their speaker and mic r always muted. And if I invite another person, all 3 of us were muted.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wild cape. You can also submit a report in #old in compliance with the channel's pinned instructions.

[worn grail]

Kindly, how I can make A PUBG event that PUBG mobile players can challenge each other tand win money as a reward - at Egypt - I need PUBG agreement or support

Thank you

Khalid Diaa
00201060206265
CEO
Two Apps Development Egypt

[dense spindle]

The poseidon event which is supposed to be at the top isnt displayed for me, i cannot access it at all, its been like this for at least 2 days. Need help on this

[olive dove]

Refer to the pinned messages in this channel, specifically this one:
#questions message

[olive dove]

Contact the in-game customer service as pointed out earlier.

[kind zodiac]

كيف الغي ربط حسابي @olive dove

[storm flume]

Please do not use languages other than English, @kind zodiac. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please do not use languages other than English, @kind zodiac. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[worn grail]

Man, Thank you so much and I really appreciate your help 🙏🏼

[kind zodiac]

How do I unlink the email?

[olive dove]

E-mail addresses and phone numbers can currently not be unlinked.

[olive dove]

Anytime, best of luck!

[kind zodiac]

My account is hacked and I have to cancel it!

[kind zodiac]

My account is hacked and I have to cancel it!

[olive dove]

Contact in-game customer support and they will assist you to secure your account.
https://cdn.discordapp.com/attachments/481207746406907905/874968835747348492/image0.jpg

[kind zodiac]

Game support does not help

[olive dove]

Only in-game customer service can assist with account related issues.
They receive enormous number of requests daily, so please be patient till they assist you with your inquiry.

[night cloak]

61548133643 this guy keep coming in my games and killing me with hacks can you please ban him

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fossil badger]

I want to send my ID not here

[fossil badger]

I want to send my ID not here

[feral forge]

What does it concern, @fossil badger?

[unkempt estuary]

How do I vote for the maps?

[celest shadow]

Keep an eye out for #news.

[lunar perch]

Why does nobody want me as their trainer in brothers in arms? @

@celest shadow

[devout stratus]

any help?

[feral forge]

Could you please send the attachment as a video or an image instead of a file, @devout stratus?

[feral forge]

That is totally random and depends on other players, if they did not select you, there is nothing that we can do to help in this regard.

[lunar perch]

O ok

[stone drift]

Good morning, i want to ask about the 1 year ban !
My friend just got banned for 1 year and he is not using any hacks or 3rd party programs .

[unkempt estuary]

So do we know if metro is coming back with a vote or it’s a definite thing?

[left jolt]

▫️ No footsteps on mini map in custom match.
▫️ No bullet marks on the mini map in custom match.

Is this the recent update for custom room card with default settings? or a bug

[wild bolt]

hi guys ' I have galaxy s21 ultra but I can't play on 90 fps there is no choice to select 90 fps what can I do ?

[pastel jackal]

Hello
I have some ID of accounts with 18+ photos can you remove them because they are causing me problems

[fast night]

I am not able log in this account

[storm flume]

Please refer to subpoint(s) 4.8 in #faq for further information, @fast night.

[feral forge]

Feel free to send us the IDs of the accounts, @pastel jackal.

[feral forge]

In this case, the game needs to be optimized for your device first. Feel free to leave a feedback in #old.

[pastel jackal]

51432691560
51534310605
51432715207
51548173433
51461550065

[feral forge]

Feel free to submit a report regarding this in #old.

Please keep an eye out on #news for further announcements in this regard, @unkempt estuary.

[fast night]

I am able to login other accounts but when i log in to main account i get this

[storm flume]

Please refer to subpoint(s) 2.12 in #faq for further information, @stone drift.

[feral forge]

Where do you reside, @fast night?

[fast night]

Pakistan

[pastel jackal]

I typed the wrong id
And I edited the message
Can you review the message

[fast night]

Other accounts are opening but this not

[feral forge]

Have you tried to perform a routine repair from the login menu of the game, @fast night?

[feral forge]

Will look into it.

[fast night]

Reinstall it 3 tymes

😁😁

[pastel jackal]

ok thanks

[fast night]

What should i do ?

[feral forge]

Could you please try to set up a DNS and see if it helps? You may refer to subpoint 4.3 in #faq and also try installing the 1.1.1.1 DNS application.

The accounts have been forwarded, will inform you when the profile pictures have been reset, @pastel jackal. Thank you for reporting.

[storm flume]

You can now access #emulator-chat and #emulator-support, @devout stratus. Revert this at any time by sending .emulator in #481204134859505684.

[feral forge]

Please use #emulator-support for further assistance in this regard, @devout stratus.

[devout stratus]

thanks

[idle timber]

hi, long story short i need some help regarding my account and this message, i can’t find any contact information for customer service except for what’s offered to me in the game, but they don’t help

if anyone knows a phone number i could contact please that would help so much

[feral forge]

Only the in-game customer service can assist players with account related issues, @idle timber.

[left jolt]

So it's basically a bug?

[feral forge]

Yes.

[fossil niche]

My region password does not received

[feral forge]

Where do you reside, @fossil niche?

The profile pictures of the reported accounts have been reset and punishments have been applied, @vagrant tulip.

[fossil niche]

In pakistan

I am live in pakistan ,asia

Please give me answer

[feral forge]

Please join the PUBG MOBILE Pakistan Discord server for further assistance in this regard. You can find regional community links under subpoint 3.1 in #735483472432594994, @fossil niche.

[robust current]

How do i get my BGMI account back to PUBG

@feral forge pls respond

[feral forge]

The notice upon account data transferring stated that, once the migration is complete, personal data that is part of the Prior App's Data will be deleted and no longer retrievable. Once your account has been migrated to another version, you can no longer access or transfer it back to the global English version of PUBG MOBILE.

[robust current]

So all that grind for nothing?

[steep crag]

I got invited to test 1.6 beta return of Vikendi/Payload 2.0. After I'm done download the file what should I do?

[feral forge]

You should have read the notices carefully before confirming to the changes to your account, because once you have decided, this decision is irreversible.

[feral forge]

Go to Beta Test Invitation in-game and generate a code.

[steep crag]

I try to open the download link but it's not working.

[night cloak]

Hey. When i try to install pubg it says architecture error any fix? Ios9

[robust current]

There should've been atleast a warning that it is irreversible. Scam

[wispy crow]

Isn't it Unfair To Match Us with Level 6 clan

17vs 41 players

[feral forge]

Feel free to provide your feedback to the game in #old, @wispy crow.

[feral forge]

Could you please provide us a screenshot?

[night cloak]

Sure

[wispy crow]

It's unfair with them

They Have only 5000 seasonal synergy

[cyan shadow]

PUBGM please help me and explain why and how I deserve a 10 year ban? My ID 5383274569 军士AlvinKane . Please help me resolve this and clear my name. I'll give any information need to assists, please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cyan shadow.

[odd maple]

Hallo aoa

I can change ma region plz help me

I can change ma region

Pak region

[rose vale]

My friend hack my pubg account he know my Facebook id password then he link his own Twitter and he using 3rd party applications and trying to ban my pubg account but now I change my Facebook password so he can’t access my Facebook but he link his Twitter account please help i spend lots of money @ocean walrus @bold siren

[feral forge]

Please read carefully to my above response. The notice upon account data transfer have stated that very clearly, and there were double confirmation notices, it asked for your consent twice before transferring your account data. When you have decided to select yes, meaning that you have already read and understood that this is a one way transfer and is irreversible.

Please join the PUBG MOBILE Pakistan Discord server for further assistance in this regard. You can find regional community links under subpoint 3.1 in #735483472432594994, @odd maple.

[night cloak]

@feral forge

is there a 32 bit version?

[celest shadow]

Please contact the customer service in-game for further assistance with this, and the customer service of your social media account in question.

▫️ https://www.facebook.com/help

[night cloak]

maybe

[celest shadow]

Would it not be easier to download PUBG MOBILE from the AppStore?

[night cloak]

No.

it says couldnt download at this time

[rose vale]

I contact them but they ask 60 days time but my friend trying to ban my I'd he have access on my id @celest shadow

[odd maple]

Permission???

[celest shadow]

You may try the following steps to fix the issue. After each step, please check if you still face the issue:

1. Double tap the icon of the app that you are unable to download and wait for a few seconds. Your download should resume.

2. Tap Settings > General > Date and Time > Set Automatically > and slide to turn off “Set Automatically”. Manually set the date one year ahead. Now try to re-download the apps. If you get an error message, go back to turn on “Set Automatically” then try to download the apps again.

3. Restart your iOS device. Simply press and hold the on/off (sleep/wake) button until you see the red slider and slide the slider to turn your device off. To turn back on, press and hold the on/off button until the Apple logo appears.

4. Settings > iTunes & App Store > Your Apple ID > Sign Out. Restart your device, then Settings > iTunes & App Store > Sign in and then try again.

5. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.

6. Reset Network Settings by tapping Settings > General > Reset > Reset Network Settings, and then your iOS device will restart. Note that will reset all network settings including your Wi-Fi passwords.

7. Reset your iOS device by pressing and holding the sleep/wake button and the Home button together until you see the Apple logo.

Source:

https://discussions.apple.com/thread/8033011?answerId=32069249022#32069249022

[feral forge]

Scroll up to subpoint 3.1, click on blue text regional communities for regional community links, @odd maple:

[night cloak]

ok

[celest shadow]

This is the only way. Account security is your responsibility, please be careful next time. You should try reaching out to this friend and negotiate or talk to him properly.

[rose vale]

@celest shadow he is in game friend I don't know him personally, I have lots of upgrade guns skin that he ask for 2 days I trust him and I give him my facebook I'd pass but then he link his own twitter account to my pubg account, plz help me, I spent lots of money in pubg.😭😭😭

[late kelp]

@polar marsh

[compact parrot]

Hello.. I just got a new phone and I'm trying to set up my in game controls now. When I look on my old phone on pubg there is a little box which I have always used to enable 3D touch (see attached pic). There is no box like this on the app on my new phone. Is that a bug?? I really need 3D touch that’s all I know 😭 I’m hoping there is a way to activate it still??

[late kelp]

Is there any way to recover any hacked pubg account ? One of my friend lost his Facebook account now he can't access his PUBGM account. Because the hacker deleted his Facebook. Is there any way to recover pubgm account ?

[celest shadow]

This is your own responsibility, you should not have allowed anyone else access to your PUBG MOBILE account. You should recover your hacked social media account and wait patiently for the customer service to unlink the unauthorized person's social media account.

[night cloak]

still didnt work when i go to the appstore it says cannot connct

connect*

[onyx cairn]

What's your region? @night cloak

[night cloak]

Nepal

[raw tusk]

How can I talk to a PUBG mobile official?

[feral forge]

For account related issues, please contact the in-game customer service for further assistance in this regard, @raw tusk.

[celest shadow]

What is your previous phone and what is your new phone?

[raw tusk]

@feral forge I tried to explain all my problems but it didn't work. So I needed to talk to someone.

[sharp creek]

hey i think my friend had a false ban for 10 years. I think he needs an unban
ID: 5383274569
Name: 军士AlvinKane

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp creek.

[feral forge]

What is the issue?

[raw tusk]

My account had an third party email linked which was not mine. I reported it like everyday to the customer care and even mailed many times to PUBG mobile. Today my account got banned for a week saying it was opened from a third party app. I have important matches to play this week and my account is banned. I want my account unbanned before this week and the third link email unlinked. What can I do for that? @feral forge

[celest shadow]

You should be able to search up a solution on Google.

[feral forge]

This is a matter that only the in-game customer service can assist you, @raw tusk.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[raw tusk]

@feral forge How am I responsible for not securing my account. I didn't just ignore but I reported, complained and wrote so many mails to PUBG for help. There was no single positive response regarding this. And after getting banned PUBG simply says to wait until ban time. Its not fair to me.

[compact parrot]

Had an iphone 8, now have iphone 12. I got the 3d touch working but seeing the button on the screen is not working for me lol I never saw the button before

[celest shadow]

The iPhone 12 does not have 3D touch. It has the Haptic Touch.

[primal spruce]

Im getting purchase dedution notificacion and ive only have bought from the game.

I dont know what to do im freaking out

[compact parrot]

I got it working to my liking now using haptics, I just made the fire button completely transparent so I don’t have to see it. Wish there was an option to not see it but it’s fine. Thanks @celest shadow

[celest shadow]

Glad to read that. In terms of control buttons transparency, you can set it to 0% but it is not completely transparent; feel free to provide your suggestions in #old.

[celest shadow]

It is every player's responsibility to secure their accounts. You should also not share your account credentials to anyone or third-party websites.

If your account is suspended, please refer to subpoint 2.12 in #faq for further information. Please be advised that we are unable to assist players with this matter through the community in any way.

[dusk hamlet]

Hello, I'm unable to get invitation code for pubg mobile test server. Can you help me plz

[celest shadow]

You can contact the customer service in-game for assistance with this.

[celest shadow]

Can you please provide us with a screenshot of your issue?

[primal spruce]

I tried and they dont answer

[primal spruce]

I dont know what else to do

[celest shadow]

Please be patient for a response. Purchase deduction usually indicates that you have purchased UC through illegal means.

[celest shadow]

Please make sure that your account meets the following requirements:

▫️ Players must have logged in at least 1 different days on the Global Version in the last 7 days.

▫️ Players must have at least 3 login days in the Global Server in the last 1 month.

▫️ The player's global login account must be a Non-Guest login (linked to at least 1 social media).

▫️ The player's in-game level must be higher than 15 in the Global Server.

[primal spruce]

I havent though thats why im freaking out

[dusk hamlet]

I have just not login from some days this might be the issue. Thx

[celest shadow]

Contact the customer service for further information or clarification. Please be patient for their response.

[grizzled girder]

Hello I need help with account ban issue. My account had an third party email linked which was not mine. I reported it like everyday to the customer care and even mailed many times to PUBG mobile. Today my account got banned for a week saying it was opened from a third party app. I have important matches to play this week and my account is banned. I want my account unbanned before this week and the third link email unlinked. I have never shared my account credentials with anyone or any third party websites. I suddenly realized that my account has an unknown email linked and I tried every possible way of removing it but there was no help from the PUBG customer service. What should I do to get it unbanned beforehand

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grizzled girder.

[novel spindle]

Hey i need to change my server to Pakistan but i didnt receive the code on my mobile nunber what would i do?

[celest shadow]

You can forward your inquiry to the PUBG MOBILE Pakistan Discord server. The moderators there will be able to provide further assistance with this.

[tawdry scarab]

Hello, admins. I have a question for PMCO Support. Our team qualified for PMCO Fall Split WC 21. We have to register our UID again. So my question is can we change new game acc and use the UID in new competition stage? Or we have to use same acc as the one competed in before?

[dense trellis]

Sir please help me I want to my region

Please give me answer

[empty yew]

@celest shadow I want to change my region, the region change option is not showing.? Can Uh help?

[celest shadow]

You may forward your inquiry to your respective PMCO Discord server. This channel is reserved for PUBG MOBILE-related inquiries.

[celest shadow]

What is the issue?

[tawdry scarab]

Which server pls

[celest shadow]

Please provide us with a screenshot of your basic settings.

[dense trellis]

No change my reigon

[celest shadow]

Removed your screen recording for privacy reasons. You can join the PUBG MOBILE Pakistan Discord server for further assistance with this. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[empty yew]

@celest shadow

[celest shadow]

Accounts created and registered in the European Economic Area (EEA) will not have the option to change to a different country or region due to the General Data Protection Regulation (GDPR).

[empty yew]

@celest shadow Then How Can I Transfer my account to BGMI.

[celest shadow]

You will not be able to.

[frozen schooner]

Help us with something, hackers now playing carefully with our team even teammates cannot detect them and they getting suspended. Please do something about this cheater's.. i feel frustrated 😖😖

[analog cedar]

Region change krna hy 😩

Anyone else here???

[heavy vortex]

@analog cedar Refer to this.

[simple epoch]

I am unable to join and play crew matches. Tell me the solution

[feral forge]

Was your account ever suspended before, @simple epoch?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @frozen schooner. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wispy crow]

We Have To Complete These missions in Single Match or Multiple

[feral forge]

Should be within a single match.

[wispy crow]

Can You Kindly Confirm it

[feral forge]

Complete a match in any mode, team up with a member of your Clan in this match, and eliminate players 4 times in this match.

You will not be able to collect all points if you do not meet all requirements, for example, @wispy crow:

[wispy crow]

Can we Complete it In Tdm

[night cloak]

@feral forge

[feral forge]

In any mode, yes.

[night cloak]

I saw a hacker and I do ve his video while he was cheating how to ban him@feral forge

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[empty relic]

I want to change my country region As i m unable to shift on BGMI

[feral forge]

Could you please provide us a screenshot of your basic settings, @empty relic?

[forest saddle]

Hey help ma i am unable to change to my region back to my country

Nepal fromUk

I am not getting verification code from pubg to change my region

[feral forge]

Please contact the in-game customer service for further assistance in this regard. Also, you may submit a report regarding the issue in #old and follow the channel’s pinned instructions to include the informations, @forest saddle.

[empty relic]

Sure

[forest saddle]

I have already contacted them but they are only replying through bot only

[feral forge]

You will have to answer the FAQ bot’s question correctly in order for it to redirect you to a real support agent, this is a matter that only they can assist you, @forest saddle.

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. Therefore, the button simply will not exist for you because you are not allowed to change your country/region.

[forest saddle]

I genuinely answerd their questions.But after some question i cant find relevant problem listed to mine in the chat

[livid kettle]

Why X-Suit emotes not showing up in game?

[feral forge]

Which one are you referring to, @livid kettle?

[feral forge]

You will have to keep trying in this case, because we volunteers here providing community support for PUBG MOBILE here are unable to assist you in this regard.

[livid kettle]

Both emotes Fish 🐠 and 🔱

[somber current]

guys i get banned 10 y

[polar marsh]

Please refer to the private message from @polar marsh for further information, @somber current.

[feral forge]

You may refer to this, @livid kettle:

[livid kettle]

🤦‍♂️🥺😭😭

[forest saddle]

Okay.I have sent my problem to feedback-bugs i hooe it will be fixed

[ruby fox]

Not able to login with my email
Whenever I try to login they shows me any suspicious activity notifications then I try to forget my password in pubg ,, verification code not coming help me....

[ruby fox]

Not able to login with my email
Whenever I try to login they shows me any suspicious activity notifications then I try to forget my password in pubg ,, verification code not coming help me....

[feral forge]

Where do you reside, @ruby fox?

[pastel jackal]

5217187436
+18 photo

[ruby fox]

India

[storm flume]

Please refer to subpoint(s) 4.10 in #faq for further information, @ruby fox.

[ruby fox]

I know pubg restrictions
But as of now I have to transfer my account in bgmi so I need that verification code for access my account

[subtle snow]

Hi Dear, i need help, my account got banned for 1 year after 2 times for 1 week and 1 month, and i unbanned my account 1 time by send a message to you by gmail, i get ban because i play random squads (auto matching) at my account in "phoenix system" that it have its own server because the so many hackers in it, the good player i add him, i checked the id for who got me banned, i added this player before i week from (match results) and i played with him 30-40 erangle matches and i suspicious him as a hacker and i asked him he sweared to me that he dont use, because that i got banned, so... Does i have a chance to get unbanned again or no? I am in a one from the top 10 clans in the world, my id:5317114240 and this is my account picture.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @subtle snow.

[pastel jackal]

Brother, I just asked for help I don't work with tech support

[ruby fox]

You found any solution??

[feral forge]

The numeric user identification for 5217187436(nickname) is 51427912974.

The account will be forwarded, we will inform you when the profile picture has been reset.

[pastel jackal]

Sorry

[feral forge]

No worries, @pastel jackal.

[ruby fox]

@feral forge

[feral forge]

Since you reside in a country/region where the game cannot be accessed or is unavailable, we are unfortunately unable to assist you in this regard, @ruby fox.

[ruby fox]

What u thinks it's a joke
I spent 7 lakhs in pubg
For making inventory
Now you telling me you can't help

[feral forge]

As we are volunteers providing community support for the global English version of PUBG MOBILE here, we are unable to assist players with account related issues here, @ruby fox.

[wide folio]

Hey there!

[ruby fox]

So tell me how to access and who will help ??

[wide folio]

I am facing problem in changing my region to pakistan

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

[wide folio]

Can anyone help me

[feral forge]

Please join the PUBG MOBILE Pakistan Discord server for further assistance in this regard. You can find regional community links under subpoint 3.1 in #735483472432594994.

[night cloak]

please add 32 bit devices support for pubg ios pleaee

please**

[cyan citrus]

Please submit your feedback in #old .

[fallow prairie]

Hi. I have a pubg mobile account and someone has stolen it from me. how can i get help to get it back.

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[languid gust]

what apple devices support 90fps and which models specifically?

[fallow prairie]

No

[pallid briar]

To my knowledge, none of the smartphones do but some of the tablets/iPads do.

[pallid briar]

Which login methods are compromised?

[fallow prairie]

Facebook

[warped parcel]

Is bonus Challenge available in any region?

[pallid briar]

In that case, you need to recover your Facebook account. Please contact Facebook's customer service for further assistance in this regard:

▫️ https://www.facebook.com/help

[pallid briar]

No information regarding this, unfortunately. We don't have a list of all the regions it is available in.

[languid gust]

what part of a phone makes the sensitivity different? say like if the iphone 11 and 11 pro have the same processor does that mean the sens will be the same?

[warped parcel]

My friend has about 300uc worth battle coins (3000ish battle coins)

[surreal lynx]

How clan battle works?

[night cloak]

Okay so how do i fix "Network Not Initialized"

[pallid briar]

Unfortunately that is too technical of a matter for me to know. If the gyroscope sensors are the same, then they should be able to provide same or at least similar performance. It also might depend of other components of the phone and same goes with normal sensitivity. If the phones are identical and the game are similarly optimized for both phones, the performance should be same or similar for both the devices.

[pallid briar]

Could you provide a screenshot?

[languid gust]

ok thanks because tuning my sens personally is really hard so I was thinking of copying someones sens and just tuning it little by little but can't find any t1 players that use the same phone as me

[night cloak]

Okay!!

[pallid briar]

You may look for some on YouTube since that is the easiest way to get such information from professional players. Otherwise you can also try asking players in #pubg-mobile if they have any suggestions or not. At the end of the day, it is personal preference and we are unable to help.

[unborn tartan]

In the game lobby when I’m in a party it shows up that everyone is muted and speakers off even though they aren’t and on their screens it says the same thing. No matter how many times we all restart the game or phone it’s always the same until we go into a game but when we’re back on the lobby it’s muted again. Is there a way to fix this? Might be a bug or something with my settings idk

[feral forge]

You may refer to this, @surreal lynx:

[surreal lynx]

Ok

[night cloak]

so i have a problem,it says my account is migrated,i checked every version of pubgm and it's not migrated,i even can find my account on pubg global if i search by id or uid,any helpful solutions?

I did a client repair to see whats up. im using a VPN and tried watching some videos so maybe it helps me out, sadly nothing's working.

[pallid briar]

Try inviting each other and see if that helps out. For example if he invites you and it gets bugged, try to invite him instead and see if that helps. Also, feel free to report the bug in #old. with a detailed description.

[unborn tartan]

We transfer leader n inv each other but it doesn’t work. And ok ty

[pallid briar]

Using a VPN is not recommended. Could you please try using a different internet connection?

[night cloak]

The player/channel on YouTube described using a VPN, i said in my head it won't harm anything so i did it.
But... i tried my standard internet connection and VPN afterwards, sadly nothing working.

[pallid briar]

If your account has been migrated to another version, you can no longer use it for the global English version of PUBG MOBILE. It is still possible to find your account in the global version if it was migrated to certain versions of the game, @night cloak.

[night cloak]

and what version exists?

[night cloak]

I take this seriously, since it keeps on bugging me everyday. It worked before and it never showed this error, this week has been starting to give me over and over again. (I also did a client repair plenty of times)

How can i download 32 bit beta on ios 9

[onyx cairn]

You can't, @night cloak.

[night cloak]

I cant download? What about the global version

[pallid briar]

When the game is on loading screen, disconnect your internet and When the message "Unable to connect server" pops up, reconnect the internet again and press "Okay". Also try to restart your device once. See if that helps.

[onyx cairn]

32-bit version is not for iOS. Please download the CDN version for iOS. Apply to the beta program for more details.

[fallow prairie]

I have contacted Facebook and I have sent that they need but I get no response from them.

[night cloak]

What's CDN?

[night cloak]

Alrighty let's see.

[onyx cairn]

As an iOS user you should know that.
It's the direct download for iOS applications without using Apple Store.

[night cloak]

How do i do that?

[onyx cairn]

https://bit.ly/3uANqdm @night cloak

[night cloak]

Okay

Thank you

[dry summit]

I want to break the band that I adopted, but it was a mistake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dry summit.

[night cloak]

can you tell me some of the other versions?

[night cloak]

None worked.

[unkempt marsh]

Sir i need to change my region to pakistan please help me

[pallid briar]

Your account was most likely migrated to the Indian version of the game. The other possible version would be the Vietnamese version. Please contact the customer service in-game for further assistance.

[night cloak]

Your flag?

[pallid briar]

You can change your region from the basic settings.

[night cloak]

Eh anyways thanks for the help ill ask later when its less crowded.

[rare night]

How to become rp leaks and 1.6 beta tester

[pallid briar]

Where are you currently residing?

[fallow prairie]

I have contacted Facebook and I have sent that they need but I get no response from them.

[pallid briar]

Please refer to the Beta Test Invitation event in-game to become a beta tester.

[pallid briar]

You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance. Please remember that account security is your own responsibility and be more aware next time.

[unkempt marsh]

Sir i need to change my server please help me

[unkempt marsh]

But verification message does not appers on my phone

Help me please

[pallid briar]

Which region are you trying to change to?

[unkempt marsh]

From hungry to pakistan

[honest slate]

Can someone tell me where can I use this? I don't see any option to redeem or whatever to do with this.

[fallow prairie]

can you not contact Facebook for my account. for they do not answer me. please help

[heavy vortex]

Click on events > recommended > Poseidon statue event. @honest slate

[pallid briar]

Please join the PUBG MOBILE Pakistan regional Discord server for further assistance. You can join regional communities from subpoint 3.1 in #735483472432594994.

[pallid briar]

Unfortunately, we are unable to help you with account related issues. Please contact the customer service in-game for further assistance. Also please refer to subpoint 5.5 in #faq.

[unkempt marsh]

Please send me the link of the regional discord server

[pallid briar]

Please check out subpoint 3.1 in #735483472432594994, click on the blue regional communities text.

[fallow prairie]

okay thanks for answering me

[pallid briar]

You're most welcome.

[unkempt marsh]

What i need to do for the server change issue?

[pallid briar]

Please ask the moderators in the regional community and they will assist you further.

[unkempt marsh]

Where i can found that moderatiors?

[pallid briar]

Please send me a private message and I'll send you the server invite link.

[torpid temple]

#questions #pubg-mobile can pubg-mobile please help me get my hacked account back?

[pallid briar]

Do you still have access to your PUBG MOBILE account?

[torpid temple]

No sir 😦

[pallid briar]

Which login methods are connected and which ones are compromised?

[torpid temple]

My pubg account was linked with FB account, both are compromised at same time. No access to any of those accounts. But my pubg is still being used, hacker unlinked my pubg account from FB.

[pallid briar]

Please try contacting the customer service of the compromised social media account and retrieve them if they are connected. You must ensure that you have access to at least one of the login method to your game account to be able to receive help from the customer support in-game. If you have lost access to your game account, there is nothing that they can do to help. You may still contact the customer service in-game for further assistance. Please remember that account security is your own responsibility and be more aware next time.

[stuck moat]

Sir please help me I want to change my re

Sir please help me I want to change my region

[pallid briar]

You can change your region from the basic settings.

[torpid temple]

The hacker uploaded an illegal video on my profile by which FB suspended my account and it’s still under review. Pubg account is for sure not linked anymore with my FB as my pubg account is still being used. Please advise

[torpid temple]

Customer service in game is bot-mode. Not helpful.

[cyan citrus]

Use this forum to appeal the disabled account : https://www.facebook.com/help/contact/260749603972907 . There is absolutely nothing we can do in this regard . Please refrain from repeating the same question .

[torpid temple]

Ok thank you

[copper stag]

What does Vague Information mean in Advance Room settings

[keen hollow]

Any information about the bonus challenge

[cyan citrus]

The option will hide the user information like usernames . It will show the usernames like Team1Player1 .

[cyan citrus]

No information in this regard .

[cyan citrus]

Thank you so much for your understanding .

[daring cloud]

I donot know How To Go Inside Nova that secret Door In New Mode?

[pallid briar]

No information regarding this as of now.

[daring cloud]

Ok

What is authority Is Showing There?

?

[cyan citrus]

Please elaborate .

[terse tundra]

Hlo

Why am i geting 15 min ban in pubg
Although i don't use any hacks 😩

[cyan citrus]

Can you please share a screenshot of the suspension notice ?

[cyan citrus]

Please refer to #faq sub point 4.9 for further information .

[terse tundra]

I tried using dns changer although i got ban

[cyan citrus]

Remove any third-party applications and restart your device . We can't help you further in this regard .

[terse tundra]

Plz help me bro i m very sad
I got ban for 5 6 times

[marsh basalt]

Does anyone know where this logo is from?

[cyan citrus]

Can you please mention your device ?

[terse tundra]

I play in laptop

[cyan citrus]

No information in this regard . Feel free to ask #pubg-mobile .

[marsh basalt]

But i need picture permissions

[terse tundra]

Abstergo 1.0 lite phoenix Os

[pallid briar]

Like I said, we don't have any official information regarding this as of now.

[cyan citrus]

Install Malwarebytes and scan for any third party application and malicious programs . Should you require any further , please move to #emulator-support . You can get access to emulator related channels by typing .emulator in #481204134859505684 .

[celest shadow]

Phoenix OS is not allowed. Please only use Gameloop if you want to play PUBG MOBILE on your laptop or desktop.

▫️ https://www.gameloop.com/

[terse tundra]

Most of the players play in phoenix and they are not getting banned .why only me is getting banned for 15 mins

[pallid briar]

You can always send the PUBG MOBILE related picture to #media and ask other members in #pubg-mobile to see it and if they know anything about it.

[marsh basalt]

Ok

[cyan citrus]

This video from one of the content creator may help you :https://www.youtube.com/watch?v=X_diDYNGBeM&t=118s .

[celest shadow]

You cannot run and play PUBG MOBILE on other emulators except for Gameloop. Try it and see if the issue persists.

[onyx cairn]

@celest shadow ^

[celest shadow]

Suspended. Thank you.

[pearl notch]

Can I Match making with BGMI ??

[cyan citrus]

No. PUBG MOBILE Global players does not match with BGMI players .

[rigid summit]

Can i cancel my bgis registation... Cause i want to create new crew

[pearl notch]

@cyan citrus ok thanks one more thing I don't see any Hacker in Pubg Mobile but why so many hacker in BGMI

[night cloak]

When i spend 30 uc on first what i got is for me right?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @rigid summit.

[rigid summit]

Can i get battle ground mobile india dicord channel server?

[feral forge]

Feel free to browse for it on the internet, @rigid summit.

[celest shadow]

Yes, you will get a random purchase amount.

[cyan citrus]

We do not provide support for BGMI , so we can't answer any questions related to BGMI .

[gilded lance]

So he will only recieve 390UC or will he recieve 990?

[celest shadow]

390 UC for 9.99 of his currency.

[gilded lance]

Ok

[low saddle]

Hello, my account was stolen, how can I get it back, I have the first payment in the account, I contacted the support, it did not help me

How do I unlock the internal link ؟؟؟

[cyan citrus]

Hello ! Can you still access the game through any of the social media accounts linked to the game ? Also , please mention the exact social media account that has been compromised .

[cyan citrus]

Are you referring to removing the third link ?

[low saddle]

Yes

[cyan citrus]

It is not possible to remove the third link manually at the moment . May I ask if your third link is compromised ?

[low saddle]

Yes

[cyan citrus]

Can you share a screenshot of the last response from the customer service ? While doing so , please hide any personal information .

[low saddle]

ok

[steady anvil]

hi, anyone know why i keep getting paired with people from arab speaking countries? i play on europe server and have set my flag to british but i see so many arabs on pubg and i dont speak arabic

[low saddle]

@cyan citrus

[cyan citrus]

Unfortunately , I don't understand the language in that screenshot . Can you please conclude the last response and tell me in short ?

[low saddle]

The problem is that he is Arabic

[honest slate]

so what do i need to do there? i see 2 options only! Read more & share now

[low saddle]

Is there Arabic support?

[cyan citrus]

Your flag will not effect the matchmaking . However , you may get more players from specific regions depending on the selected server and players activity . There is absolutely nothing we can do to avoid that . You may need to select the first language preference while matchmaking .

[tacit quest]

Why PUBG Mobile is not providing rewards for reporting Hacker's in game, I helped pubg for baning hundreds of hackers from long time but PUBG never gived me any rewards..!! 🙁

[low saddle]

Is there Arabic support?

[cyan citrus]

Yes . You can join PUBG MOBILE Mena discord server to get support in Arabic . Please refer to #735483472432594994 sub point 3.1 to get the link for regional community .

[cyan citrus]

There are no rewards guaranteed for reporting cheaters . However , you can get rewards by participating in video review and become an investigator .

[honest slate]

Investigator is a title?

[bleak lake]

I have a question, I have completed all 3 week mission "through license mission card idk what's that called" but I'm still on rp lvl 31-33. I'm not sure if I will reach rp lvl 50 by doing the 4th week mission

[storm flume]

Please do not use languages other than English, @low saddle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

You should be able to reach level 50 by completing RP missions, including the weekly match time and daily missions.

[low saddle]

There is no I do not see

[bleak lake]

What's weekly match time?

[cyan citrus]

Please elaborate .

[honest slate]

You said anyone who participate in video review can become an investigator. So is it a title or what?

[cyan citrus]

You should find the PUBG MOBILE MENA server by clicking regional communities in #735483472432594994 .

[steady anvil]

ok thanks

[feral forge]

Here:

[honest slate]

??

[cyan citrus]

You can find more information about the rewards by going into ''Video Review'' panel in ''Security Zone'' .

[honest slate]

okay and can you guide me in this ?

[celest shadow]

The Poseidon Statue Draw Voucher increases your odds at winning the one and only Poseidon X-Suit statue. The more vouchers you have, the greater your chance at winning it.

[cyan citrus]

Click there > Select ''Video Review '' under different options > Select '' Judgment Time Challenge '' .

[valid jewel]

Reporting this player for attempting to sell his account to me (aka : the dude who won the Tesla model y giveaway)
His id : 5315839447

[celest shadow]

Feel free to report the account in-game or contact the customer service for assistance with this.

[honest slate]

Yes i get that, I've the voucher now but do i need to submit anything anywhere or just wait for the announcement?

[cyan citrus]

You can see the available rewards there .

[honest slate]

So I'm getting only AG currency, there's no title right?

[celest shadow]

There is no submission required as far as I have read. You may keep an eye out for #news.

[honest slate]

Okay!

[cyan citrus]

I don't think there is title available in the rewards .

[honest slate]

alrightttt

[celest shadow]

For your information, "Investigator" is not a title, it is a term referred to players who has access to the Video Review Station and those who are actively reviewing and judging the videos, @honest slate.

[honest slate]

Okay Sure! Teeeeeeenks!

[wispy crow]

When my Friend Opened this Event From my id It's working on his Ipad

[polar marsh]

Please refer to the private message from @polar marsh for further information, @civic wagon.

[shadow gate]

why bonus challenge isn't available?

[lapis sage]

Someone hacked my pubg mobile account and I am not able to login even with my Facebook account . It says your account data has been migrated. Can someone help

[feral forge]

We do not have information in this regard.

[feral forge]

If your account has been compromised and the account data has been migrated to another version, please download the correct version and contact the in-game customer service of that version for further assistance in this regard.

[feral forge]

What does it concern? Could you please elaborate?

[lapis sage]

I have a global account and I am not able to download any other version

[wispy crow]

I was Completing this Event on friday this Event Disappeared From my Account and today My frnd was Completing this Event i asked him to Login My Account Then He Logged in And This Aevent Appeared on His Ipad But Not Appearing on My Device

[wispy crow]

Actually this Event Ending date is 4th of September

But It Disappeared on my device

I Have Tried to Factory reset and Reinstall game + repair + Change Internet Connection but Event is Missing

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE, we are unable to assist you in this regard. You may try to inquire about this matter in the relevant Discord server of that version of the game for further assistance instead, @lapis sage.

[feral forge]

You mentioned that the event was missing yesterday, have you also checked again today?

[tame lichen]

انا حضرتك خت بان عشر سنوات من غير ما افعل اي نوع من أنواع الهاك أقسم بالله العظيم انا اصلا مش بعرف انزل إلهك
وده lD5496022266 لاستفسار عن الكونت ويريت حضرتك تسعدني انا حرفين من عشق ببجي وله امتلك اي اكونت غيره ده 😢 🥺

[storm flume]

Please do not use languages other than English, @tame lichen. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wispy crow]

Yes it isn't appearing on My device But Appearing on My frnds Ipad

[chilly briar]

Hey i got banned for no reason. It says i used a cracked version but im playing on my iphone. Any suggestions on what i shld do?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @chilly briar.

Please refer to the private message from @polar marsh for further information, @tame lichen.

[feral forge]

Could you please provide a screenshot of your lobby interface, @wispy crow?

[wispy crow]

@feral forge these all events Are Showing On My Lobby Interface

[feral forge]

You may try to perform a routine repair from the login menu of the game once again, @wispy crow. And if the issue persists you can submit a report regarding this in #old along with the channel’s pinned instructions.

[wispy crow]

I have tried 5 to 6 times But nothing changed

Even Factory Reset My Mobile phone

[wispy crow]

I had Submitted report until they respond event will disappear and all my hard work And Spend Uc will be Of No use

[feral forge]

I understand your frustration, but as we are only volunteers here providing community support for PUBG MOBILE, we are unable to assist you further in this regard, @wispy crow.

[olive dove]

As pointed out we can't help with this regard, @wispy crow.

However, you may contact customer service via in-game settings for further investigation, you may start with "I need help with events" and then select the response "No, they didn't help" if the previous FAQ articles didn't help.
In the end you will have to provide name and screenshot of the missing event after this message:
https://cdn.discordapp.com/attachments/481200416349224980/831598841967018074/Screenshot_20210413-213053_PUBG_MOBILE.jpg

[night cloak]

good morning i have been banned for no reason and my account worth too too much of money as most of weapons is maxed and and spent too much money for it idk why i got bann for no reason please check for what is this 3 month bann i want know to who i can speak to check cuz i am sure that bann done by wrong this is my id 5244165052

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[onyx root]

IF Pubg is banned in Bangladesh then we will get any help from Tencent / take any step or to unban. <@&639889499718942720> @lime juniper

[misty ravine]

In Match like feature what does it do

[olive dove]

In match interactions is another way of communicating with your teammates to encourage and support their game play.

[real cedar]

I want to transfer my account in bgmi

??

How can I transfer EEA account

[celest shadow]

You cannot transfer a PUBG MOBILE account that is in Europe because of the General Data Protection Regulation (GDPR), @real cedar.

[real cedar]

So what can i do piston help me bro?

My id level is 74 I have conquer title lots of clothes

Many more titles

@polar marsh help??

[cyan citrus]

There is nothing you can do where legislation issues are involved .

[cursive crypt]

Hlw anyone here?

[feral forge]

Hello, how can we help you, @cursive crypt?

[cursive crypt]

I didn't anything but my pubg id gone banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cursive crypt.

[drowsy torrent]

Hello

I want some Help

My account Has been ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drowsy torrent.

[silver orbit]

Hi
there is event of beta testing in my account but it is not generating code

[feral forge]

Please make sure that your account meets the following requirements:

▫️ Players must have logged in at least 1 different days on the Global Version in the last 7 days.

▫️ Players must have at least 3 login days in the Global Server in the last 1 month.

▫️ The player's global login account must be a Non-Guest login (linked to at least 1 social media).

▫️ The player's in-game level must be higher than 15 in the Global Server.

[silver orbit]

Okk thx

[mellow jay]

anyone know where i can buy cheapest uc for pubg mobile global

[cyan citrus]

It is only recommended to buy UC from official resources that are https://www.pubgmobile.com/pay and in-game . If you want to buy cheap UC , you can head over to UC station event that is currently available in-game .

[mellow jay]

@cyan citrus ty

[cyan citrus]

Always have been my pleasure !

[crystal steppe]

C1S1 end date??@cyan citrus

[reef belfry]

How do I get the 1.6 Beta invitation code? Doesn't work to generate code in my global version

[cyan citrus]

2021 / 09 / 16 is the end date for Cycle 1 Season 1 .

[cyan citrus]

Please refer to this message : #questions message .

[reef belfry]

I'm lvl 58, been logging in every day for the last months and I'm RP 50 already and linked it to my facebook account

[cyan citrus]

What is the issue you are facing while generating the code ?

[jagged silo]

i have been banned for no reason and my account worth too much of money please help me
my id : 5291725575

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jagged silo.

[storm flume]

Please do not use languages other than English, @lapis flicker. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[reef belfry]

You werent able to generate code but don't give up

I've sent u printscreen

[cyan citrus]

Try to do a routine repair of the game and restart your game . If the issue persists , then submit a report of the issue in #old along with channel's pinned instructions or contact customer service in-game .

[reef belfry]

Ok will give it a try, thanks.

Same, didn't change anything.. :(

[cyan citrus]

Please refer to my above response again . Particularly , the last part .

[night cloak]

Long fingers problem cant play 4 finger claw any tip?🥶

[mortal apex]

What do you mean? It depends on you. Feel free to ask about it in #pubg-mobile!

[steady anvil]

how does the soldiers crate work? it keeps increasing in value every time i buy one? do i have to wait for it to decrease or does it stay at the increased value?

[reef belfry]

Too much hustle, I'm already close to uninstalling the game and never play it again.. Removing Metro really pissed me off! That was the absolute best thing that had happened to pubg.

[crystal steppe]

Hey can you please give me 1.6 Beta version link?? @cyan citrus

Thank you

[onyx cairn]

This is not the correct link.

[crystal steppe]

Yes

Please give me official link

[onyx cairn]

Open your game, move over to events > recommended > beta test server

[crystal steppe]

I am from india 🥺

[onyx cairn]

This beta version is not available in your region.

[crystal steppe]

Sed lyf

[chilly canopy]

hello, im at ace master 20points and a none activated challenge points, got toosoon

will i rank down to ace 400points?

[silver dome]

Anyone?

[chilly canopy]

@admins

[silver dome]

I am having problems while buying uc

From uc station

I cant buy uc from uc station

Isn’t this pubg support?

[mortal apex]

Please do not mention the moderator role unless there is an emergency.

[chilly canopy]

dont spam.

[silver dome]

Sorry ok

[mortal apex]

Could you please share a screenshot of it?

[silver dome]

Spamming? Im not spamming im asking for help

[silver dome]

Sure

[gaunt fjord]

When bonus challenge coming?
And which region

[dusk hamlet]

Hello, I am BGMI player. Am I able to join the 1.6 test server?

[gaunt fjord]

What happens if i change my region?does it make difference

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @dusk hamlet.

[celest shadow]

It is currently only available in certain regions, but we do not have a list.

[dusk hamlet]

@storm flume can you give me the indian version discord link plz

[celest shadow]

You may browse the Internet for this.

[night cloak]

where is eSport support?

[crystal steppe]

@onyx cairn
1.6Linl https://web.gpubgm.com/m/download_android_1.html
From PUBGM Pakistan server

[midnight narwhal]

Hey Piston✊ i have heard that bonus challenge starts at 11 sep is that true?

@celest shadow

[onyx cairn]

[e-mail]

[wispy crow]

Weekly match room is full of Buggs Fire Button doesn't Work perfect it stops Working

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @wispy crow. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Still no information about this event.

[sonic wraith]

Please allow to use GFX, it doesn't cause any problem in pubg too, it's not like Hack too.

[sick shale]

You can download PUBG MOBILE LITE version if your device can't run the game.

[sonic wraith]

My device is fine, Ultra and smooth but... I am asking from my friend's side.

what are the disadvantages of GFX?How can it may lead to ban?

[sick shale]

Such method violates the terms of service as it modifies and interfere with the game.

[sonic wraith]

@sick shale it just improves the Graphics quality that's all... nothing else

[cursive pulsar]

and some GFX tools give their user some unfair advantages like grass removing etc

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @cursive pulsar.

[sonic wraith]

If he just use graphic one nothing else.

[gaunt fjord]

So you mean bonus is back now?

[sick shale]

The intention is understandable but using such unauthorized isn't allowed, no matter what the intention or purpose is.

You may provide provide your feedback in #old for graphics improvements or optimization.

[sonic wraith]

@sick shale so using it =ban?

[sick shale]

Yes.

[sonic wraith]

Sad ok

[sick shale]

Do you have any further question?

[sonic wraith]

No, thanks all set.

[safe jungle]

Hello, how are you, I have a problem with my PUBG account, can I receive support?

[sick shale]

What's the problem? Elaborate please

[safe jungle]

Someone activated a new account on the same personal account number as my personal account and put a picture that is not good, and threatens me that I will not be able to remove this picture, and this picture is very bad for me .. Is it possible for me to get help?

[sick shale]

Send me their numeric user identification.

[safe jungle]

Do you mean the id?

[sick shale]

Yes

[steel pawn]

see no amoo in gun no armor no helmet and and stunt granade not showin and also teamates are teleporting and sometime match times stuck can someone help

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @steel pawn. You can also submit a report in #old in compliance with the channel's pinned instructions.

[safe jungle]

This is my account number 5429491010. I hope the image will be removed, and there are bad writings in the image, please check that to confirm.

[safe jungle]

This is my account number 5429491010. I hope the image will be removed, and there are bad writings in the image, please check that to confirm.

[sick shale]

Please send the correct ID, not yours.

[safe jungle]

5429491010

[sick shale]

This is your ID, @safe jungle right?

[safe jungle]

Yes

My name / bayan

[sick shale]

Please send ID of the new account.

[safe jungle]

Ok

[safe jungle]

51460375641

This account has been activated by a stranger, and he provoked me with it. The image contains bad words and a bad image

[sick shale]

Thank you. Will forward the report to the team for further actions. We will inform you when the punishment is applied.

[safe jungle]

I hope that this problem will be resolved as soon as possible, because the person who did this is asking me for money to remove it. And every day he sends me updates about that, and the picture is very bad and the words are very bad, and this thing bothers me very much, and the words in the picture are about my dead mother and father. I hope that this will be resolved, thank you

[wintry ravine]

can i speak to any game support plz in dm ??

[sick shale]

About what?

[wintry ravine]

My account has been banned i think by mistake
I playing this game from season 4 or 5
And i never use any type of cheat
I never open any type of hack
The account my friend play on it to make missions and help me on rank so maybe it gameloop update made this problem
Today he open he got bann for 3 month on my account and he not play with any type of hacks too

Kindly check the account i spending too much on it and i am sure this bann by wrong
My ID is 5244165052

noting that i not get bann or 1 month or week first as notice and i am sure i not break any rules all i want know only to know reason of bann please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wintry ravine.

[lament iris]

Hello PUBG Mobile,
I know that you are very busy due to the large number messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that i clean play and I make very careful to comply with the teams and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you PUBG MOBILE.
The account ID ; 5761570177
The name of the account user ; لفلفهآ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lament iris.

[royal shell]

Why iam facing this problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lapis pond.

[cyan citrus]

Please refer to this message , @royal shell : #questions message .

[royal shell]

Iam form India is it available for Indians?

[cyan citrus]

No , it is not .

[royal shell]

If i use vpn

Vpn is safe for our account or not?

[cyan citrus]

VPN usage is not recommended and may put your account at potential risk of getting suspended .

[royal shell]

Okay

[fossil bridge]

Why am i getting this but have done all the requirements i play every day im lvl 68 i linked my acc to fb

[sick shale]

You may try again later. System could be busy

[fossil bridge]

And if it still not work?

I think its a bug alot of people have done the requirements but still dont get the code

[obsidian cobalt]

@cyan citrus

[cyan citrus]

Hello! Please state your issue.

[obsidian cobalt]

I'm not getting verification code on my sim while changing the region

I have submit this issue 1 month ago

I want to change my region to nepal

[cyan citrus]

Which region do you wish to change to?

[obsidian cobalt]

Nepal

@cyan citrus ? 🥺?

[cyan citrus]

There might be temporary service downtime . Please submit the report of the issue in #old along with channel's pinned instructions or contact customer service in-game .

[obsidian cobalt]

I have submit this issue many times

[cyan citrus]

Unfortunately , then your only option is to wait patiently .

[obsidian cobalt]

👏👏👏

[torpid willow]

i got this when i try to login to my account i talk to PUBG mobile India but they didn't answer for 6 days now

[dusty solstice]

@cyan citrus , i have a serious problem about my pubg account . Someone hacked my Twitter account , linked to my pubg account . I still can log in ´cause I linked my Facebook too but the hacker always enter in game

The problem is : I have the pmnc France finale now and tomorrow

[pallid briar]

If your account has been migrated to another version, you can no longer use it for the global English version of PUBG MOBILE.

[dusty solstice]

The guys on the discord channel for the pmnc told me to talk in this channel

[obtuse light]

Hello can anyone assist me ?

[dusty solstice]

I already talk to the assistance on pubg mobile but I don’t have any answer

[cyan citrus]

Please submit a report of the issue to Twitter customer service through this link : https://help.twitter.com/forms/account-access/regain-access/hacked-or-compromised . Please wait patiently until they will get back to you , they usually respond within 24 hours .

[pallid briar]

Hello! please state your issue.

[torpid willow]

but im not the one who did this

[dusty solstice]

I will try but I need a solution quickly. If you know something ..

[obtuse light]

Can you change my nick name ? Only for this server

[pallid briar]

Please ask in #discord instead.

[obtuse light]

Thank

[pallid briar]

Please contact the customer service of the relevant version for further assistance.

[cyan citrus]

They will respond to you as soon possible . Please make sure to include all the correct information in the report and keep an eye on the email you will provide .

[torpid willow]

pubg india ?

[dusty solstice]

Ok thank you , And if it doesn’t work ? Or if they can’t do anything ?

[tranquil dagger]

Hello, there is a small problem. The reputation on the account has been reduced. I can restore my reputation according to the rules by playing single matches. But after many solo matches, the reputation is not restored. Could you please help me?
ID: 5175803873

[cyan citrus]

It will most likely work and if there is a problem then you can contact customer service in-game to remove the unauthorized access from the game . Please be advised that process may take up to 60 days .

[pallid briar]

Yes, you account was most likely migrated to the Indian version.

[torpid willow]

i talk to them but they didn't answer for 6 days now

[dusty solstice]

🥲🥲so much time...thank you then

[cyan citrus]

Try to do a routine repair of the game . If the issue persists , contact customer service in-game .

[cyan citrus]

You're most welcome , @dusty solstice !

[pallid briar]

Unfortunately we are unable to help you with account related issues. Please contact them again But the process is not reversible.

[slender siren]

Can someone please tell me if no footprints and bullet firing marks in mini map in normal custom room is a glitch or just introduction of hardcore mode in normal custom rooms cuz we haven't seen any info regarding this.

[pallid briar]

It is just a feature of hardcode mode. It will do that if that option is enabled.

[half bloom]

Fouk

[slender siren]

Thanks. But we get enable-disable feature only in advance room cards.

@half bloom don't bypass chat profanity filters.

[torpid willow]

can you unlink my account ? i want to use it in pubg global

[tranquil dagger]

I have already contacted the support service. They advised to play single matches, then the reputation will be restored. I followed the instructions, but my reputation is not restored.

[pallid briar]

You can't use your account on the global English version once your account was migrated. Please contact the customer service. We are unable to help you in this regard. Hope you understand.

[wicked otter]

Hello sir, my account has been banned for ten years knowing that I did not break any rule of the game, please help me .
This is my account ID 5445052610

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wicked otter.

[cyan citrus]

Does your merit remains unchanged after playing multiple solo games ?

[pallid briar]

Feel free to report the bug in #old.

[tranquil dagger]

Yes

[cyan citrus]

Did you try to do a routine repair of the game ?

[tranquil dagger]

yes

[cyan citrus]

Please submit a report of the issue in #old along with channel's pinned instructions .

[tranquil dagger]

Okay, thanks

[atomic shoal]

Hello, why odds of getting items are different in PUBG Korean and PUBG Global?

even chances of getting mythic item are rigged on global version

[torpid willow]

@pallid briar but i noticed something that my account was online 3 days ago and the picture was changed it mean it still on global version right ?

[pallid briar]

We don't have any public information regarding this. We only community support for the global English version of PUBG MOBILE.

[atomic shoal]

dude

[atomic shoal]

my main question is:

[torpid willow]

?

[atomic shoal]

There are many cases of getting mythic items from premium crates in first 10 openings in pubg korean but on Global Version you cant get mythic if you havent spent 8000-1000UC on it before

Odds are not totally random but rigged

[sick shale]

It just depends on your luck...

[atomic shoal]

not rly

[pallid briar]

You can still see your account using the global English version of PUBG MOBILE even after it was migrated.

[atomic shoal]

Premium crates: 10th guranteed reward is most likely a head gear, ornament or pan/nade skin. Ever you see anybody getting vehicle skin/bagpack or a luxury gun skin on 10th guranteed reward? just cuz it is rigged

[marsh basalt]

Do i need to reach ace master and ace dominator to become conqueror?