#questions

1 messages · Page 1415 of 1

quick mauve
#

Total likes on my posts mote than 1500 Likes
Everone's favorite is 253 likes
My personal best is 132 likes
But in sociala star achievement is 80 likes!?

I was sent to support,feedback-bugs and pubg-support
I did a routine repair several times.
I changed the language several times.
I deleted the game and downloaded it again.

but the problem is not fixing yet.
what should i do please?

-ID:5239930022
-iphone 7 Plus
-Wi-Fi
-Turkey

Lookat the picturers

pallid briar
#

Since you have already reported in #old, please be patient and avoid sending the same report here in #questions, @quick mauve.

naive tiger
#

Good afternoon, I would like to restore my old account, nickname - ELCucuy82, ID5228946865, the fact is that the old page Vkontakte was deleted, but the account was tied to the number to which I now have access and everything happened because I played on the device iPhone 5s, Then the phone stopped pulling the game and I abandoned it, now, I bought an iPhone 11 and want to return account, there is a level, achievement, and inventory good) tied it to my page Vkontakte number - 89149122914, please be kind to return my account, then start all over again, no desire)

Добрый день, я хотел бы восстановить свой старый аккаунт, никнейм - ELCucuy82, ID5228946865, дело в том, что старая страница Vkontakte была удалена, но аккаунт был привязан к номеру, к которому у меня сейчас есть доступ и все произошло потому, что я играл на устройстве iPhone 5s, потом телефон перестал тянуть игру и я забросил ее, сейчас же, я приобрел iPhone 11 и хочется вернуть аккаунт, там уровень, достижения и инвентарь хороший) привязан он был к моей странице Vkontakte по номеру - 89149122914, будьте добры вернуть мой аккаунт, а то начинать все по новой нет никакого желания )

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @naive tiger.

brave kindle
#

Hi ! I have a question, why can't I get the outfit ? Can someone help me ? Plz 😭🙏 Numeric User Identification : 5768404554
Device : iPhone XS
Wi-Fi/Cellular : Cellular
Country : France

cyan citrus
fossil bridge
#

Hi why is my ms in some of the matches so good and in some of the matches approximately 160 ms

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Normally its 140 but today its 112ms and in some matches 160 ms
And I live in south America with North America as In game server

idle crescent
#

Will we get 3rd email and phone number unlink in the upcoming update?

pallid briar
cyan citrus
fossil bridge
#

How?

cyan citrus
simple cairn
#

Do I have to spend 300 uc to get the ump and 60 uc voucher or spend 200 uc for ump and 300 uc

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I’m a bit confused,I don’t want to lose an hundred uc

sick shale
simple cairn
sick shale
#

Yes.

simple cairn
#

Too good to be true

quartz spear
#

Alguien sabe dónde puedo canjear los códigos?

cyan citrus
rapid loom
#

Hi, I'm not sure if this is the right place to post this. I have an issue with hacked account? where is the best place to post? thank you

cyan citrus
rapid loom
cyan citrus
rapid loom
forest pollen
#

Yesterday PMCO SouthAsia Wilcard Invite Came But How Many Teams Got Invited Top 12 or 16?

cyan citrus
cyan citrus
quartz spear
#

Someone knows how to redeem the direct codes?

rapid loom
night cloak
#

by what date do all the north america teams expect to receive the PMCO email?

sick shale
sick shale
quartz spear
#

of the direct that pubg movile is doing

sick shale
cyan citrus
quartz spear
sick shale
# quartz spear

Do you want to redeem codes that are shared in the livestream?

quartz spear
#

Yes

quartz spear
#

Thank you

copper plank
#

Where can I find the brief details about All Talents Championship

low hare
#

anyone help with my pubg account

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someone stole my twitter account

cyan citrus
cyan citrus
low hare
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and got my account immigrant to other version

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this morning

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i did find twitter and pubg mobile customer contact

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got no reply

fossil bridge
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How can't I get to the investigator access

cyan citrus
low hare
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i did

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but no one response

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do you know which version they transfered to

cyan citrus
low hare
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my twitter account got hacked and changed the email

cyan citrus
low hare
#

so my email was no more link to twitter

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but i cant download the bgmi

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cant get help with that

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i still got link with my email and wechat

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but i cant get into the game

cyan citrus
low hare
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i did it

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still got no response

cyan citrus
low hare
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did

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i got the@first auto response email

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but didnt get the real help

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and i find the pubg mobile help chat

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no one response either

cyan citrus
# low hare i got the@first auto response email

They will respond to you as soon as possible .Please be advised that your account security is your own responsibility . Do not share your login credentials with anyone and use two step authentication .

low hare
#

and now the important thing is i still got my own email link to pubg mobile

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and wechat linked to the game

dusky gorge
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and .integrity of the game I ask you to solve a problem as soon as possible because l am wronged. Thank you, PUBG MOBILE The account id The name of the51225048214 account user〆MRجوكرツ

storm flumeBOT
#

Please do not use languages other than English, @dusky gorge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @dusky gorge.

low hare
#

that why i need help with to cancel the twitter@login to the@account

fossil bridge
#

How can't I get to the investigator access

cyan citrus
low hare
#

i would like to wait

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but when will they response to me

cyan citrus
low hare
#

so sad

#

reload so much UC

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but got no help when i need

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @fossil bridge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

pure flame
#

@storm flume @cyan citrus My Pubg Mobile account is linked to a hacker phone number please I want your help I want to change my phone number

cyan citrus
rancid haven
#

Hello. Can i speak with the support in pm?

cyan citrus
night cloak
#

To the stars crates came , will neon punk come too?

sick shale
obsidian swift
#

Are moderators paid?

#

@sick shale

sick shale
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @median vale.

stone path
#

How can I talk to pubg moderator

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My account ban without any reason any help from pubg team😩

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @stone path.

celest shadow
tacit reef
#

I want to data transfer to India from European country

low hare
#

I want to data reverse to north america from india

tacit reef
#

I want to data transfer to India from European country
XEN〆Spidey
557229385

celest shadow
#

If your PUBG MOBILE account is currently in Europe, you will not be able to transfer it to another version due to the General Data Protection Regulation (GDPR), @tacit reef.

celest shadow
low hare
#

@celest shadow my twitter got stolen

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and he transfer my account to bgmi

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how can i get my account back

celest shadow
#

Have you recovered your Twitter account?

low hare
#

no

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he changed my twitter account email

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so my email was unlink to the twitter

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but my pubg mobile account still link to my email

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and another wechat account

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@celest shadowso what can i do now

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i did email to twitter and pubg mobile in game support

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still got no response yet

celest shadow
#

We recommend recovering your Twitter account first by contacting them at https://help.twitter.com. If your account has been transferred to another version, it is unfortunately not possible to transfer it back to the global English version of PUBG MOBILE. You will need to download the version it was transferred to in order to be able to log into your account, @low hare.

low hare
#

how can i download that version

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it not allow me to do it

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the twitter not reply me too

celest shadow
willow galleon
#

Hello please tell me how i can send video to report hacker ?

honest sedge
#

The profile pic of my friends r not showing
And sometimes events pics r not shown
How do i fix this ?

willow galleon
storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @willow galleon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

soft moat
#

how many teams will be qualified for pmco wild card?

rotund sail
#

Anybody know how to get the uc for killing team leaders from the live event ?

celest shadow
#

Please refer to #pmco for further information, @soft moat.

celest shadow
honest sedge
feral forge
#

Where do you reside, @honest sedge?

night cloak
#

Hey, I'm not sure if it is a bug, because it seems I am the only one who has this problem. So since a few seasons my mates can't hear me, and I can't hear them in classic matches on the starter island, after round about 5 seconds in the aircraft, it works perfectly fine. In lobbys this problem didn't occurred till now. So is this a known bug? I thought It may be because of my headset or my phone so I changed both, but the problem continues to occure. Its not a big deal because it is just on the starter island, but if there is a solution that definitely would be great.

honest sedge
feral forge
#

Have you tried to perform a routine repair or reinstalling the game, @night cloak? If the issue persists you may submit a report regarding this in #old and follow the channel's pinned instructions to include the informations.

#

Could you please try to set up a DNS and see if it helps? You may also try to perform a routine repair from the login menu of the game while using a DNS, @honest sedge.

honest sedge
#

Whats dns ?

feral forge
#

You may refer to subpoint 4.3 in #faq for further information and instructions in this regard, @honest sedge.

low hare
#

Dear special forces JIDAT TAMPAN, hello!

Thank you for contacting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

We have stolen your account.

This is not an official activity of PUBG MOBILE. Please read the relevant activity rules of BATTLEGROUNDS MOBILE INDIA carefully. Fluorescence is inconvenient.

Please forgive me if it causes any inconvenience. If you have any questions, please feel free to contact us, we will serve you wholeheartedly.

Dylan
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE customer service

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that how they response to me

#

someone help

cosmic tangle
#

I TRIED THE OCEANIA TEST SERVER IN ASIA , A HUMBLE REQUEST IF YOU COULD ADD OCEANIA SERVER IN NORTH AMERICA OR A WHOLE SEPARATE SERVER FOR OCEANIA

feral forge
#

As said before, since your account data has been migrated to another version, you will have to download the relevant version and contact the customer service of that game for further assistance in this regard, @low hare,

#

Feel free to share your suggestions and feedbacks to the game in #old, @cosmic tangle.

cosmic tangle
#

Okay bro❤

low hare
#

@feral forgecant, how can i download the relevant version

#

it not on the ios

feral forge
#

Unfortunately, we are unable to assist you in this regard, you will have to figure it out by yourself, @low hare.

cosmic tangle
#

@feral forge Can you help me if my account got banned because I change my wifi connection

low hare
#

how to figure it out by myself

feral forge
#

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to answer or assist you matters related to other versions, @low hare. You may try to send your inquires to the relevant Discord server for further assistance in this regard instead.

median jackal
#

When will the summer event be held? @feral forge

feral forge
median jackal
feral forge
# median jackal Yeah correct.

You may refer to the #events channel for further information in this regard, and the details (Room ID and Password) will be posted in the channel according to the timetable, so you may keep an eye out on the channel for further announcements.

thorn pike
#

@feral forge sorry I message you privately. I have a delicate topic I would like to discuss

median jackal
feral forge
median jackal
#

Okay, thanks.

atomic hedge
#

It it possible to transfer my account from ios to android? ( game center) I'm trying to transfer my season 1 account

feral forge
atomic hedge
#

Hmm... I remember trying that before and it just made a new account

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But that was years ago

feral forge
atomic hedge
#

Can't try until August 31st because Apple locked my account for some reason

thorn pike
#

@feral forge how can I send my inquires to the esports server or talk to an esports moderator ?

atomic hedge
#

Is pubg optimized for the s21 ultra yet?

night cloak
#

nadia i have now collected all correct information's

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i have an open ticket still now did'nt send to them

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in all tickets i had sent them like 7 or 8 were wrong only the purchase receipt thing

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latest one and oldest one bot h were wrong

onyx cairn
#

Hi, @thorn pike.
What does it concern?

feral forge
thorn pike
#

@onyx cairn

feral forge
onyx cairn
#

Congratulations on qualifying(?), everything starting from this stage will be handled in your regional PMCO Discord server, @thorn pike.

valid socket
#

Hi @onyx cairn , just have a question if u have time

onyx cairn
#

How may I be of assistance, @valid socket?

feral forge
slim gazelle
#

Hello i don’t know why but i am getting into the game and it bans me for 10 min i don’t know why please help me @onyx cairn

onyx cairn
#

That's sad, as a qualified team you have access, if you're not qualified, then not. @thorn pike

valid socket
#

@onyx cairn we r playing wildcard and i guess we will he qualified as we r in top 15 overall. Since i am the captain i guess i would be the one receiving email for the confirmation, i may have done spelling mistake while registration but i am not sure off. I am guessing that as I didn’t receive the gac id psw so had to look onto the mates email. Can u help me in this plz

slim gazelle
#

Hello @onyx cairn plz help

onyx cairn
#

Please refer to the last message in #pmco and check its pinned messages as well. Also please avoid asking other questions besides in-game issues in this channel.
@valid socket @thorn pike

valid socket
#

Well thanks

night cloak
#

#ERROR 403
ID:7379402327
Ign:Night义Fairyジ
FROZEN for 2 months in memu Player is up to date in Pubg mobile lite

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

feral forge
#

Could you please provide a screenshot, @slim gazelle?

onyx cairn
#

169 points is obviously wrong calculated, also please read my last message very carefully.

slim gazelle
storm flumeBOT
#

Please refer to subpoint(s) 4.9 in #faq for further information, @slim gazelle.

night cloak
#

so what can i do

#

i want my account back i spend soo much money in that

onyx cairn
#

I cannot help you.

valid socket
thorn pike
#

Definitively a great support channel. Thanks for all your help.

night cloak
#

plzzzzzz help me
i go in pubg lite server but they did not respond

thorn pike
#

It’s not like I just decided to come here and waste your time, I just want someone that can help me or at least point to someone who can

night cloak
#

😔

onyx cairn
feral forge
#

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to assist you in this regard, @night cloak.

night cloak
#

when they asked for like oldest purchase receipt and latest one like on the ticket which is still opened i send them the wrong one because yesterday night i checked clearly i found out i had purchased a prime plus a year back

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and u said to send them all information again right ?

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@feral forge Hacker banned my account for a day but my rank wasn't reset idk

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why

thorn pike
valid socket
#

Is there a way to know which email i have entered during pmco registration?

onyx cairn
#

There's nothing we can do if wrong details have been provided.

valid socket
#

Got it .. thank u

night cloak
#

sir plzzzz provide me Pubg mobile lite Discord Server linkl so i can solve my problem

feral forge
low hare
#

anyone know have the pubg mobile help support email?

low hare
#

and no one from bgmi in game support reply me either

onyx cairn
#

If you're done with mentioning me and deleting your messages afterwards I'd would be glad to know it. @thorn pike

#

Otherwise the moderators will take actions. Thanks in advance.

night cloak
#

literally i am confused

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after that message i did'nt send them anything

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Can playing on emulator get you banned?

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including that in my enter the message

celest shadow
celest shadow
#

Sure.

feral forge
thorn pike
night cloak
#

Nadia

#

i will send you scrn shot of my conversation with pubg and you will understand ok?

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give me a sec

feral forge
#

You just need to accurately provide all the information to them, that is all you need to do.

night cloak
#

but i did like every thing they asked but there is mistake in purchase receipt as i said earlier ma'am

#

they will ask for thing in order right?

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i send them

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but there is wrong in purchase receipt in the open ticket

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after that message the sent me i havn't send anything u are saying to send them all information again right ? but i don't know how

night cloak
#

i opened the ticket two days ago still now i haven't send it to pubg in-game support

night cloak
#

Is the card for next season so if I buy i don’t have to buy royale pass?

celest shadow
dense yew
#

I just bought it toopubgm_LUL

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It’s cheaper

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290 uc

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And extra perks

shut finch
#

Does anyone can help me? My account banned and in ban record it’s written that my account seems normal to open and play ? Is this true or what?

grand warren
#

the group purchase perks is bugged or something

feral forge
#

Could you please elaborate, @grand warren?

grand warren
#

this was from a friend. he entered the code for the group purchase perks and it didn't show up. Also when I enter his ID it also doesn't show up

grand warren
#

it's just me at the moment. (in the group)

feral forge
#

Also when I enter his ID it also doesn't show up
Are you referring to his numeric user identification, @grand warren?

grand warren
night cloak
#

Ma'am Could you check your dm i have send you some photo's

grand warren
#

not sure if it takes a little time to load

night cloak
#

@feral forge Ma'am did u see those? i had send them all information but the purchase receipt i send them are wrong

feral forge
night cloak
#

@feral forge can you help me I searched 3 codes pepe_rain

feral forge
night cloak
#

nadia ma'am did u mean sent them all information's again in same ticket?

#

but will they be confused ?

feral forge
#

Yes.

feral forge
night cloak
#

they will ask us information like this right?

#

one by one

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so after this i will send oki?

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should i send them one by one or like in a whole message?

feral forge
#

No, they will not ask for it one by one. Since they asked you to cross check every information that you have provided, so now you are free to send them anything, so it is best to send them everything once again so it will not confuse them.

feral forge
night cloak
#

so first i will once again confrim my oldest purchase and latest one so it does'nt happen again

analog fable
#

what are the rewards for winning matches in #matches ?

unreal harness
#

it give me ban why????

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @unreal harness.

hallow gulch
night cloak
#

Umm i got a small problem my first purchase was on google play and latest one is on app store

analog fable
feral forge
night cloak
#

google play i have the receipt but till where should i send them nadia

night cloak
#

transaction id?

#

or purchased from also?

feral forge
hallow gulch
night cloak
#

i don't thing that is gonna fit in scrn shot ]

feral forge
#

It does not matter, the customer service in-game requested you to provide a purchase receipt, which should include the date, time, value and transaction ID.

night cloak
#

if i scrn shot transaction id date and time will not come

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i will send it

#

nadia i have sent it to you

dense yew
#

I invited my friend and it worked

#

Without the code

night cloak
#

Nadia Ma'am did u see it?

feral forge
#

You can scroll down and take another screenshot to send it to them.

night cloak
#

oki

vernal coyote
#

i need to know that if i purchase rp in a group with 960 uc can my friends will purchase rp with 360 uc in rp perk group

#

tell me

vernal coyote
#

means in a trio group we can purchase any rp 360 or 960

feral forge
vernal coyote
#

ok thank sis

night cloak
#

i tried to fit in one scrn shot yeah!

#

Hi,
For ATC, how many matches per day is the limit?

feral forge
night cloak
#

So a total of 18 games out of which best 6 will be counted yea?

marble rivet
#

How to register in the summer challenge event? @feral forge

feral forge
night cloak
#

Thanks appreciate it 👍🏻

granite trail
#

erm so for the solo tourney can we win with no kills and still get the phone? @feral forge

ebon wadi
#

Hi i have a question regarding pmco group stages , can a Team that qualified To Group stages Change their roster ??

feral forge
granite trail
marble rivet
#

Will there be a point system? Or chicken dinner wins th prize? @feral forge

night cloak
#

nadia you said right imgur?

granite trail
#

chicken dinner

night cloak
#

my photo has 5 views?

marble rivet
#

Will it be a solo match?

night cloak
#

how?

feral forge
#

No, there is no point system. The first place, it does not matter with the number of kills, will win the prize, @granite trail and @marble rivet.

ebon wadi
#

@feral forge can U plz answer My question

marble rivet
#

Is the match solo or squad?

granite trail
#

💀

marble rivet
#

Ohhh alright my bad

proud flicker
#

I cant play pubgm on ios using dns is there any solution

marble rivet
#

Goodluck brk @granite trail

night cloak
#

nadia are you sure other's can't see our photo in imgur?

night cloak
#

my both receipt has 5 views?

#

wt

feral forge
ebon wadi
proud flicker
#

It said code error area

feral forge
#

Please refer to the pinned messages in #pmco channel, @ebon wadi.

night cloak
feral forge
proud flicker
#

India

night cloak
#

my one link has 4 views other one has 5 views

feral forge
#

You may refer to subpoint 4.10 in #faq for further information in this regard, @proud flicker.

ebon wadi
night cloak
#

idk how i got 4 views

feral forge
#

It counts even you yourself have clicked on the link.

night cloak
#

oh um um lol

frosty snow
#

Can't join any group in that rp group purchase event. Whenever i search any group code, nothing shows up

feral forge
#

Make sure that you are using the correct code, without a space at the end. The system could be busy, you may try again some time later, and if the issue persists please submit a report regarding this in #old and follow the channel's pinned instructions, @frosty snow.

night cloak
#

Why server is timeout in rooms?? Pls

feral forge
dense yew
#

Does the group have to be full to get the rp upgrade card

night cloak
#

Hello i just buy 3800 Uc from birtefill With Bitcoin uc was shows in my Account but after sometime later it’s 0 what’s the problem ?

#

Please help me I’m in Serious issue

feral forge
celest shadow
night cloak
#

Sir My uc Automatically release. Now it’s 0 UC i just buy it please help to get back my uc

celest shadow
#

Please contact the customer service in-game for further assistance with this, @night cloak.

night cloak
#

How i can Contact them sir ?

#

Please guide me#

opal sandal
#

@celest shadow may I dm you?

celest shadow
#

You may refer to subpoint 5.4 in #faq for further instructions, @night cloak.

celest shadow
opal sandal
#

Regards this discord,that's all

night cloak
#

@celest shadow I don’t understand sorry

#

is imgbb safe?

opal sandal
#

Yes, @night cloak

celest shadow
night cloak
celest shadow
celest shadow
dense yew
night cloak
#

but piston how do i upload them?

#

@celest shadow they are bot responding

#

Not*

night cloak
#

they will respond

#

they responded to me after 24hrs

#

Okay Bro I’m tired my uc gone 😦

#

I’m really Very poor in this shiiit..

runic canopy
#

My account has been hacked. Tje hacker has link his email as third link. How can I remove it? Please help.

night cloak
celest shadow
night cloak
#

my purchase receipt

#

and send the link to pubg support

storm flumeBOT
#

Please contact the customer service for further assistance, @runic canopy.

night cloak
#

piston when will you replay

valid pendant
#

I need to cancel the third link to the account. Can I talk to support?

celest shadow
#

You can upload your screenshot to https://imgur.com/ and send it as a link to the customer service, @night cloak.

celest shadow
valid pendant
#

@celest shadow thnk u

night cloak
#

Hello in our country. Pubg Mobile only comes up with vpn and for no reason my account was blocked for ten years please follo5937855155
۲. Hello, you said in the previous message that I violated. I did not commit any violation. In my country, Pubg is under sanctions, and I used filter breakers and DNS And I refrained from hacking or doing anything that violated Pubg rules

#

Why server is respinsible timeout in rooms?? Every game in small zone

raven lichen
#

Hey

raven lichen
#

So when you reach top 500 di you have to wait 24 hrs before your rank goes to conq

raven lichen
#

That's dumb lol

raven lichen
#

So when's that I'm est time...

quartz moat
quartz moat
raven lichen
#

Usa

signal hinge
#

@celest shadow Hi my id was scammed by indian.and he purchased the uc illegally. Now i cant fullyaccess my account,i need my account back, please recover it. I have spent more than 6kAud on this ac. I tried contacting the customer service aswell but they didn’t reply.

quartz moat
#

Because every state has different UTC

quartz moat
night cloak
quartz moat
#

@raven lichen which city plz

signal hinge
#

Yes i can access my acc but i cant do anything I can’t play with my teammates.

quartz moat
#

Can anyone tell in all talent championship.. it tells mein that you have been banned from playing matches

storm flumeBOT
#

Please do not use languages other than English, @quartz moat. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

raven lichen
#

Bru I live in south carolina

#

My time zone is EST time

#

This was funny

feral forge
quartz moat
#

Which type of suspension?

vestal fog
#

I think @signal hinge asked something first @hardy sigils reply to him first

night cloak
raven lichen
#

Conqueror so easy in solos 100 is 4332

feral forge
night cloak
#

follow this

quartz moat
#

I once got banned for 7 days bcz teaming with hacker or something like that

feral forge
feral forge
signal hinge
#

Yes but I can’t do anything just i can access game and I can’t purchase any acc.@.Ṇadïa.🌴#4373

quartz moat
#

Can't it be cleared cz it was around season 12 not now @feral forge

feral forge
#

Do you still have access to your PUBG MOBILE account, @signal hinge?

quartz moat
#

@feral forge Okay No Problems. Thanks For Your Support

signal hinge
#

Yes but I can’t do anything.

hearty stream
#

Cheating

night cloak
signal hinge
#

Yes i can login but I can’t play or do anything

night cloak
#

Why are you unable to play? are you banned at the moment?

signal hinge
#

No but I can’t play and purchase uc or anything.

quartz moat
#

@feral forge How can I report a cheater if I have his recorded gameplay from spectator mode with his character ID In discord.. I also report them in game but I think discord might be effective

pallid briar
#

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hearty stream.

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @quartz moat. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

signal hinge
feral forge
# signal hinge No but I can’t play and purchase uc or anything.

If someone had previously purchased UC from unauthorized websites or by illegal means and credited to your account, the full amount will be deducted when you purchase UC legally in-game or through https://www.pubgmobile.com/pay. Once all of the illegally obtained UC has been deducted from your account, you should be able to play with your friends and use the in-game features again.

You may purchase from Midasbuy ((https://www.pubgmobile.com/pay) as for now.

signal hinge
#

If i have not done anything why should I pay uc?

#

You take whatever uc or whatever that guy did from there i dont care

#

I have spent around 7-8k$ in this game so give my acc back or money.

#

Or else i need to sue a case against pung

night cloak
signal hinge
#

Pung

night cloak
#

don't get frustrated

vestal fog
#

He got scammed.you guys need to help him .its unfair @hardy sigils

feral forge
night cloak
#

Please be advised to not share your credentials with anyone and use two step authentication .

signal hinge
#

He hack my id and idk he did many things i still can’t manage

#

He said he will change my acc to bgmi from global. He is indian guy.

wary owl
#

Will the Oceania region be in pubgm?

feral forge
#

No information in this regard, @wary owl.

night cloak
#

Which of your social media/email was hacked ? @signal hinge

signal hinge
#

Twitter. And i try to buy uc thinking ok i will pay some uc

#

But I can’t buy too👍

#

And i have his all id and all

#

I can give his social id link you can ask him why he did such stuff

#

I am not millionaire i work hard to earn some penyy

feral forge
# signal hinge He hack my id and idk he did many things i still can’t manage

As per the terms of service of PUBG MOBILE, it is clearly stated that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. It does not matter who purchased the illegal UC, whether it is you or the unauthorized person. It is your own responsibility to secure your account after all.

signal hinge
#

So whats your technical team doing?

night cloak
signal hinge
#

Sitting in chair and eating food all the day?

feral forge
#

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

signal hinge
#

I text or mail them 11 months back but they didn’t did anything?

#

And I even don’t know how much uc he purchase but i know he sent all the uc popularity to his id

feral forge
#

Does the unauthorized person still has access to your game account?

signal hinge
#

That guy is scammer .this is 21st century its not only us who can prevent all there should be support and help from technical group too

#

And this is real cyber crime case why you can’t take action against such guys?

#

They hack and scam many people and sell their id

#

You guys know too

onyx cairn
#

Calm down and answer the questions to get some help.

signal hinge
#

Everyone who play pubg is not rich and millionaire some people struggle and collect some money to buy the things they like in game

#

I have bought or spent more than 10k$ on that acc

night cloak
#

As Nadia asked does the Unauthorized person has access to your account ?

signal hinge
#

Yes he still has

#

He try to change to bgmi and idk he will soon or later do that

night cloak
#

So Did you tried to contact in-game customer service ?

signal hinge
#

Yee 11 months back from them to now

#

They dont care they are just there to earn money not to support people i reckon

#

I find this from my friend and hoping for help idk

feral forge
# signal hinge Yes he still has

Which of your login method has been compromised by the unauthorized person? And did they link their own social media link to your game account?

signal hinge
#

Twitter and he do add other acc but i unlink everytime and i m frustrated now

#

Either ban my acc or help me i m depressed

night cloak
#

am i right?

signal hinge
#

Yes sir i unlink his acc again after some days he link.

feral forge
#

Please first secure your Twitter by changing password and enabling 2FA, you may also contact the Twitter support for further assistance in this regard to recover your account. You may refer to subpoint 2.8 in #faq for support links.

Also, you cannot unlink the unwanted login method on your own since the unauthorized person could just log in to cancel the process. Hence, you will need to contact the customer service in-game and request the support agent to help you unlink the unwanted social media. You may refer to the steps in this screenshot as reference, @signal hinge:

signal hinge
#

I got it and the thing is i need to pay uc now for no reason

#

I even don’t know how much uc he has bought and how to check how much uc i owe to the game? Any idea if its 20-40k i can do if its more idc i need my acc back I can’t pay 3k-5k$ for nothing

feral forge
# signal hinge I got it and the thing is i need to pay uc now for no reason

As mentioned earlier, it is your own responsibility to secure your game account and login methods. It does not matter who purchased the illegal UC, whether it was the owner or someone else using the account, because as per the terms of service of PUBG MOBILE, every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account.

signal hinge
#

Ok thanks for suggestions which don’t even mean anything to me. Thanks for the timr.

#

Time

night cloak
#

nadia oh i forgot i wanted to ask you a thing. you said to send them all information again right but what if they get confuse like um the old purchase receipt which i send them in the same ticket and sending them another purchase receipt

signal hinge
#

And next thing is I can’t buy uc on that acc it says your acc maybe at risk and it don’t allow me to buy. Then i try from midssbuy same happen

#

And I thought my card is not working and bought to my next id but it work .

feral forge
feral forge
signal hinge
#

I mean i mean my card is working and i can buy uc in other acc but I can’t buy uc on my main acc(scam one)

jade vine
#

Hello

feral forge
#

No it is not possible at the moment.

jade vine
#

I have a problem îți someone bere to help me ?

#

It's

feral forge
#

Feel free to state your issue here.

jade vine
#

I have a problen Nadia if you can help me withouth a problem

feral forge
#

No information in this regard, feel free to share your feedbacks and suggestions to the game in #old, @night cloak.

feral forge
jade vine
#

Yes , the problem it's that I had a Phone and I sell it

#

And when I start playing pubg I didn't know about email linked email in pubg mobile

feral forge
#

Does anyone else have access to your PUBG MOBILE account or has it been hacked recently?

jade vine
#

Nadia the problem it's that I don't have that email linked and my account value it's big and someone it' logging to my account

feral forge
#

Have you also tried to recover your e-mail by changing password or contacting your e-mail support in question?

jade vine
#

The problem it's that I didn't link with my email I didn't know absolut that at the start when I started playing pubg mobile

#

I have only facebook/twitter

feral forge
#

so can i login my account within that time?
Yes you can, @night cloak.

jade vine
#

@feral forge the problem it's that I can't risk to my account getting banned

feral forge
fierce condor
#

You if i buy the last one will i get a free 100 uc?

fierce condor
jade vine
#

I donat have acces to link mail because I didn't link it

#

Don't

feral forge
#

Please contact the customer service for further assistance in this regard. You may refer to the steps in this screenshot as reference on how to request the support agent to unlink the unauthorized person's link from your account, @jade vine:

jade vine
#

And the problem it's that yesterday has the unknown guy logging for a lot of times

night cloak
feral forge
#

This is a matter that only the customer service in-game can assist you, we are unable to help you with account related issues here on Discord, @night cloak.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

feral forge
jade vine
#

I can' risk to getting banned I don't know what this guy have in his mind to do with my account

night cloak
#

i had send them wrong one

#

so if i send another one

feral forge
#

Please contact the in-game customer service for further assistance in this regard, @jade vine.

night cloak
#

which one they are gonna check

#

why removed me in room 😡 😡

feral forge
#

Were you using emulator, @night cloak?

night cloak
#

no

#

phone

fierce condor
#

Yo if i buy this will i get the next rp for free?

night cloak
#

After entered the room, I was kicked out after two seconds

feral forge
jade vine
#

What can I do now?

#

I have only Facebook/twitter

feral forge
# jade vine

Could you please provide a full screenshot of this conversation?

jade vine
#

I have android

feral forge
#

Could you scroll down a bit take a screenshot and share it here?

runic mauve
#

@feral forge hello my friend was on a ipad and he couldn't join the giveaway match?

jade vine
#

Yes

runic mauve
#

I asked If ipads were allowed but didn't get an answer?🤔

fierce condor
feral forge
# jade vine

You should answer to their questions accordingly. from point 1-4.

feral forge
jade vine
#

Yes but they didn't answer

runic mauve
#

@feral forge ok thanks

jade vine
#

The problem it's what can I answeer to nr1

feral forge
feral forge
jade vine
#

I don't have payment

#

Account registration date you mean from the Day I make the account ?

#

Or the date the linked mail has maked?

feral forge
feral forge
jaunty anvil
#

I want to know why my account has beenBan

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @jaunty anvil.

jade vine
#

I don't know the Day that I make the account but i can say aproximate the day

feral forge
#

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this, @jade vine:

  1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

  2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

  3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Appstore or Google Play Store.

jade vine
gaunt fjord
#

I want to know how much uc is the rp M2 is going to cost? 300uc,360uc or 290uc

jade vine
#

You mean that one on the corner from linked?

feral forge
feral forge
jade vine
#

Ok but when they will answer?

feral forge
# jade vine

Missing #2 and also the last part. You will have to provide them every information that they have requested.

leaden lichen
#

Why cant i get m4 glacier i've been trying like for 10 seasons now🥺

feral forge
night cloak
#

or 10 i guess

dusky gulch
#

hi guys pls help me why i take banned all time

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @dusky gulch.

leaden lichen
leaden lichen
night cloak
#

i joined on season 2

jade vine
#

@feral forge

#

It's ok like that ?

night cloak
#

Yeah

#

now wait customer service will get back to you

leaden lichen
feral forge
jade vine
#

And I have to put the email from Facebook as well?

#

Or just the name from Facebook?

night cloak
#

i think name is enough

leaden lichen
feral forge
light stirrup
#

Mine uc has been deducted while i create group in new event rp group 2 perk

#

290 uc deducted can i get rp m2 free now as they deducted mine uc

feral forge
dense yew
midnight narwhal
#

Hey where do i get information about bonus challenge release date its been soooo loonnnnggggg

light stirrup
#

@dense yew can i get mine uc back

dense yew
#

No but u will get a card to get the m2 rp

light stirrup
#

@feral forge i have 60 uc discount card but now i dont have any card in mine inventory

dense yew
#

When did u make the group

light stirrup
#

@dense yew without spending any uc

dense yew
#

Yes

light stirrup
#

When thw card is given to me

feral forge
midnight narwhal
#

Thank you

dense yew
midnight narwhal
#

But that's sad info. I forgot to take 600uc from there

dense yew
#

I made mine in 3 and got it around 5pm

feral forge
# light stirrup When thw card is given to me

Upon successfully forming a group with 2 other players, the Royale Pass Upgrade Card and Perks Pack will be delivered within 2 hours via in-game mail.

If your group is yet to reach full members when the event ends, the group creation will automatically end and the Royale Pass Upgrade Card will be delivered to your in-game mail within 24 hours.

light stirrup
#

Ok i will wait then

night cloak
#

@feral forge Should i send them an explanation ? like about an wrong information i sent them on everyticket?

#

that purchase receipt

night cloak
#

so i have sent them all information again as you said.

#

@feral forge Look?

#

as you said i have sent them all information once again

#

check your dm i have sent a scrn shot

#

now i should wait right ?

#

if there is a mismatch they will contact me right no need to start a ticket/

night cloak
#

nadia did you check ur dm?

#

is that enough?

light stirrup
#

When next rp comes into the picture is our rank changes.

night cloak
light stirrup
#

Means our rank downs or remains the same when next rp m2 will come.@feral forge

feral forge
night cloak
#

Hi, so it's not generating me the code for the beta test version. Tried restarting, reloging, copying it.

cyan citrus
night cloak
#

Aight, thank you.

cyan citrus
night cloak
#

Where is card ? I checked mail but there is nothing

feral forge
# night cloak Where is card ? I checked mail but there is nothing

Upon successfully forming a group with 2 other players, the Royale Pass Upgrade Card and Perks Pack will be delivered within 2 hours via in-game mail.

If your group is yet to reach full members when the event ends, the group creation will automatically end and the Royale Pass Upgrade Card will be delivered to your in-game mail within 24 hours.

crisp sequoia
feral forge
#

How can we help you, @crisp sequoia?

copper stag
#

Will M2 will be C1S2?

#

Like when the new royal pass comes will it also reset Rank?

feral forge
worn edge
feral forge
worn edge
narrow heath
#

Hi

#

Sir i have an issue

cyan citrus
feral forge
narrow heath
#

In pubg mobile gameloop emulator

cyan citrus
narrow heath
#

My socpe on and close atomatically in close range

night cloak
#

@feral forge will the emote will come again in RP M2 ( Elite Plus)

feral forge
night cloak
river burrow
#

Hi , in growing event i have 805 points to get the ump skin free and 300 uc with only 200 uc .but I mistaken choosing the third one instead of the last one so i get only 60 uc insted of 300 uc , can you help me ? 😢

cyan citrus
low hare
#

so what is this answer

cyan citrus
# low hare

We do not provide support for the PUBG MOBILE India version . Please continue with the relevant customer service for further assistance .

low hare
#

they just telling like nothing

proud lark
#

What action is pubgm taking for players which play with Hackers for rank push ?

cyan citrus
night cloak
#

why deleted friend show on pubg

cyan citrus
night cloak
#

I deleted some players from my game But it still showing they are on my friend list

pallid briar
night cloak
#

Nope they are just friend on game.

pallid briar
night cloak
#

I did it.

pallid briar
fossil bridge
#

Hiii can you tell me more about the upgrade pass perk

night cloak
#

Just email and google play link

fossil bridge
#

The event

sick shale
fossil bridge
#

Ok but I have a question

#

When you purchased the rp in the event how much uc wil it cost and I also have the 60 uc discount from rp m1

pallid briar
#

Can you please try repairing your game and logging in with a different method @night cloak?

feral forge
night cloak
#

I tried but it's not working

fossil bridge
#

Ooh ok thanks

long pendant
#

Hello I had my account highjacked and you guys told that I need to contact In-game support
I did that and provided proof of ownership of the account but after a week of waiting they just sent me a prewritten message saying I can unlink the hacker's socials and wait 7 days
But that can't help me because he keeps loggin in and the 7 day period resets

feral forge
long pendant
#

Of course but it's in Arabic

feral forge
#

Which of your login method has been accessed/compromised by the unauthorized person, and do you still have access to it, @long pendant?

junior shard
#

I got scammed in the pubgm chat of this server

cyan citrus
junior shard
#

Iss?

fierce night
#

why im i getting this when i try to play all talent champioship

feral forge
fierce night
long pendant
#

@feral forge the hacker hacked my Twitter and logged in and used a different version of the game for my account so that I couldn't log in for weeks and he managed to remove all my socials and add his own I can still log In from my linked email but he immediately logs me off

feral forge
# fierce night 7 days team uping with cheater without knowing !

Then, we are sorry to inform your that, accounts that have a history of cheating or other illegal activity that violates the game's ToS will be permanently suspended from participating in the All-Talent Championship. So it is not likely you can join a crew or participate in such event ever again.

fierce night
#

it team uping with cheater not cheating !
my friend are playing and we got the same baan

long pendant
#

I spent a lot on my account and I have all the receipts from all the way back in January 2019

feral forge
knotty barn
#

Hi @feral forge
I have been texting with you supporters in here for some time ago, because I have lost access to my account.
I was logged out from my game account a couple of days, and when I was trying to get on again, I got the messages as you see on the screen shots.
The days when I was logged out, I updated my iOS on my iPhone12, as well as the Facebook app (don’t know if this could be the cause of the problem).
Moreover I have made the big mistake to not use 2FA. I only used Facebook to login.
I was earlier on told that I should contact Facebooks customer server, by your support in here.
If you are not already aware, I can inform you that it basically is impossible since such customer support doesn’t exits.
So my question is, what can I do as a loyal long lasting customer and loyal user of this game? I have spent thousands of euros and countless hours on this game. This situation is really frustrating, I hope you will look at my case once again and hopefully we can find a solution. Perhaps you can also provide contact info for Tencent technical support. Any helps is appreciated, thanks.

long pendant
#

How do I do that please
I have tried everything

feral forge
feral forge
bright crag
#

can anyone explain to me how the growing pack works, im a little confused

fierce night
coarse steppe
#

I want to ask to clarify some things

#

Will the ranks will reset next week?

feral forge
#

Unfortunately, we do not have more information on this regard, @fierce night.

feral forge
fierce night
knotty barn
fierce night
feral forge
#

I was earlier on told that I should contact Facebooks customer server, by your support in here.
If you are not already aware, I can inform you that it basically is impossible since such customer support doesn’t exits.
Are you referring to the Facebook support and did you contact them through the link that you can find in subpoint 2.8 in #faq, @knotty barn?

bright crag
#

If u buy that do u get the uc ?

feral forge
bright crag
#

oh

#

so 200 uc + 800 points = the ump45 skin and 300uc with the 10 vouchers

bright crag
#

ah thank you

knotty barn
knotty barn
#

I know. This is exactly my point

#

Can I ask why? I can easily prove that I own this account.

feral forge
knotty barn
cyan citrus
knotty barn
night cloak
long pendant
#

@feral forge how do I request to unlink the unauthorized person's social media?

cyan citrus
feral forge
#

You may contact the customer service again and follow the steps in this screenshot as reference, @long pendant:

feral forge
knotty barn
cyan citrus
#

Self promotion is not allowed in this server .

worn edge
#

Hi , i have mistakenly change my server from eroup to KJRP , PLease help to get back , and i reset to Gold tire ID 5514119519😩

cursive heron
#

Hey my account stolen can anyone help me?

cyan citrus
cyan citrus
lost bobcat
#

finski#0100 is not leaving our lobby we told him repeatedly

worn edge
cyan citrus
lost bobcat
#

ok thx

cursive heron
cyan citrus
knotty barn
cyan citrus
cursive heron
#

Now I open my account but The thief opens it with me.

cyan citrus
cursive heron
#

Facebook was stolen in the morning, or I found out in the morning.

cyan citrus
cursive heron
#

Gmail and Linking modern email

#

I have proof that it's my account.

cyan citrus
# cursive heron Gmail and Linking modern email

Please try to recover the Facebook account from the customer service of Facebook . If you fail to do so , reach out to customer support in-game to remove unauthorized Facebook account from the game . Also , you can remove the Facebook account from in-game by logging into your gmail . This process may take up to 7 days if the hacker doesn't login your account during the process .

queen maple
#

hello, on this season i buy normal royal pass, not elite pass plus
there anyway to get bugi vugi dance? next season if i buy elite i will get it or what should i do to get it ?

cursive heron
#

I've texted the game's support, and it hasn't been answered yet.

#

And the robber consumed all the unknown coins.

cyan citrus
cyan citrus
night cloak
#

<@&481161015728406538> The chipotle event is over but I had 80 coins 2 days in a row I wanted to collect my reward and it said server was busy. So whatever that reward code I never got it so it sounds like the game just wasted my time only a couple of seconds of me clicking on collect coins every day. Very much time wasted. Pubg mobile cant do a event like this there to busy making all these expensive things taking all your money.

cursive heron
#

If you wait for more support, the robber will run hack and the account will be built.

#

Band*

cyan citrus
queen maple
#

i get it thanks for answer, so i just need to wait if there is same emote next season i buy rp elite plus to get it and if not i buy normal rp right ? 😄

night cloak
#

The chipotle event is over but I had 80 coins 2 days in a row I wanted to collect my reward and it said server was busy. So whatever that reward code I never got it so it sounds like the game just wasted my time only a couple of seconds of me clicking on collect coins every day. Very much time wasted. Pubg mobile cant do a event like this there to busy making all these expensive things taking all your money.

#

I even ping the mods no responce

#

waste of time collect coins and I get no reward code

cyan citrus
#

Can you please try to login the account from another device and see if it is still showing the same error ?

knotty barn
cyan citrus
knotty barn
#

this issue appeared after I updated my iphone to iOS 14.7.1 (dont know if this can be a reason)

night cloak
#

Will rank be reset when RP resets? Or will it continue through September

night cloak
#

there moderators so they cant help you for much

balmy scarab
#

Hello my PubG Mobile account has been hacked and whenever I try to login with my email it says that the account has migrated to a different version. I did not migrate my account and the twitter that I have linked to the account has been hacked 100%, I have contacted twitter but they havent responded. Currently i can prove ownership with recent purchase reciepts along with i still have access to my email and email login. I have contacted support through the game and email and have recieved 0 replies, not even a ticket number. What steps can i take to get my account back?

#

<@&481161015728406538>

hallow gulch
#

Avoid mentioning the moderator role unless it's an emergency, @balmy scarab.

balmy scarab
#

New here, was not aware

#

Will I have to hire a lawyer in China to go to the tencent headquarters to retrieve my account? The city tencent is located is currently in lockdown so my chinese friend cant cross city borders to ask for me either.

cyan citrus
hallow gulch
balmy scarab
#

Still cant wrap my head around a $161 billion company having 3 month support wait times 😂😂😂😂

hallow gulch
#

It is not 2 or 3 players that require assistance, it's thousands. Especially in such times, you are always free to start a new conversation, until hopefully, you get a reply.

night cloak
#

yeh @balmy scarab these mods cant assist you like they cant with me

balmy scarab
night cloak
#

the pubg company talks different languages. The one language they speak most is money money money money money

cyan citrus
night cloak
#

I can email them about my question I asked here just to wait 3 days then get some message like reply to this above and wait another couple days

lunar peak
#

A simple question. In the rules, there was no rule of not leaving matches. For the first three days, how do you punish a team for something that was not mentioned by you?

raven lichen
#

Hey

#

Is +17 points good for diamond 5 4 th place and 3 kills?

knotty barn
# cyan citrus Unfortunately , I don't have any other solution other than to redirect you to th...

Fair enough.
Even though I think it is really frustrating to be trapped in between two huge corporations and very limited customer service. The issue seems really simple, I cant login to my account. I got all the proofs that I own the account, and can easily provide this. Leaving the solution to Facebook customer service is like saying there is no solution and the account is lost forever. I know this is not your fault, but still very frustrating. Thanks for the assistance anyway 🙏

night cloak
#

The chipotle event is over but I had 80 coins 2 days in a row I wanted to collect my reward and it said server was busy. So whatever that reward code I never got it so it sounds like the game just wasted my time only a couple of seconds of me clicking on collect coins every day. Very much time wasted. Pubg mobile cant do a event like this there to busy making all these expensive things taking all your money. Someone answer this question I want answers I can get the 7 min back I wasted on something i was looking forward too

queen maple
night cloak
#

who is sepi

raven lichen
night cloak
#

yes

raven lichen
#

How come?

lunar peak
night cloak
#

Im in crown 3 only get 5 points on livik for second place or something with no kills and on erangle get 11 points second place for no kills

raven lichen
#

Oh

#

That's very good lol

#

For crown 3

night cloak
#

get 6 kills per game on livik and winner chicken dinner and you will have about 19 points if your lucky

#

in diamond

raven lichen
#

Trying to get conqueror in solos it's very easy bc 100 place is only 100 points above conq

#

lol

queen maple
# raven lichen Oh

when i play for conqueror solo europe rank crown to ace , top1 with 2 or 3 kills i get max +5points

raven lichen
#

What's the best map for points?

#

Oh

night cloak
#

solos conquer how many points do you have until you get there

lunar peak
#

Seriously ! Im talking about pmco , and you talking about diamond and crown a sepi

sour bronze
#

when is result coming out for pmco 2021 nepal region

night cloak
#

what server do you play on drixzy it depends

raven lichen
#

I'm in diamond 5

knotty barn
#

Last question @cyan citrus. Do you know what happens if I press remove on the Facebook app - see screen shot. Is the access then completely lost to my account?

lunar peak
#

@woven raven

cyan citrus
raven lichen
#

Um north America sever

hallow gulch
#

Everything PMCO related can be found #pmco, including the channel's pinned messages, @sour bronze and @lunar peak.

night cloak
#

then erangle is the best but the sand map is the best for earning points but when I go on there I get the korean players and they kill you real quick when its there whole squad vs you

raven lichen
#

Oh

hallow gulch
#

For PUBG MOBILE talks, please take it to #pubg-mobile, @night cloak and @raven lichen.

lunar peak
raven lichen
#

But I play solos not squad...

hallow gulch
night cloak
#

lets talk in dms or pubg m chat before they get mad

cyan citrus
night cloak
#

there telling us to talk somewhere else and can cleary say that but cant answer the question I asked 3 times

hallow gulch
night cloak
#

and how long will this support take

#

how many days for a response?

vivid light
#

Hello , When I want to join my teammates in a crew they say a weird chinese message , why ?

hallow gulch
vivid light
#

I tried reparing the game , restart ...

night cloak
#

pixel answer question

vivid light
#

Pubg global version

storm flumeBOT
#

Please refer to subpoint(s) @night cloak in #faq for further information, 5.5.

night cloak
#

and its chinese because the game mobile version is made in china

hallow gulch
#

I will get back to you in a minute, @vivid light.

vivid light
#

Thanks

#

you can ping me when you have an aswer

night cloak
#

one week later

hallow gulch
vivid light
hallow gulch
#

I sadly do not know.

vivid light
#

Because since last wednesday they tell me this text

pallid briar
wispy crow
#

One of My friend has Enable under 18 management option

#

Any Solution

#

@hallow gulch !

sick shale
# wispy crow Any Solution

He must wait for the cooldown period to be over, if there's one. Should you have any further questions, please contact customer service in-game.

sick shale
#

No

tribal skiff
#

Device: Redmi K20/Xiaomi Mi 9T (naming is region dependent and its the non pro version)

Pubg crashes mid game, usually in Erangle classics, and mostly when I'm in a car and there are enemies nearby, it crashes on most drivebys, and occasionally at the end of a match (on results), it also does crashes randomly when I'm not doing anything but not as common as these other things... I don't use GFX or any 3rd party software... My phone's performance might not be the best but when it crashes there is no noticeable lag so I assume its a software issue. It crashes 3 times a match and I cant play All Star Championship as a result.. Plz help

storm flumeBOT
#

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @tribal skiff. You can also submit a report in #old in compliance with the channel's pinned instructions.

grand warren
#

any specific rules for Sunmer Challenge tournament for North America?

sick shale
#

@night cloak E-mail addresses and phone numbers cannot be unlinked at this moment.

night cloak
#

dont tell him how to unlink

surreal geode
#

I was in a crew challenge today, the first match of the day and 2 hackers got banned on 3rd zone, does that automatically disqualify the teams they were in?

night cloak
#

he is probaly a person who stole someones account

static apex
#

was in the middle of a game smh and got kicked out

night cloak
#

log back in that happen to me before

#

you have to log back into your social media

pallid briar
#

Please refer to subpoint 4.9 in #faq, @static apex.

lethal orchid
#

سلام عليكم

cyan citrus
pallid briar
#

Please do not use languages other than English, @lethal orchid. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

storm flumeBOT
#

Please refer to subpoint(s) 4.9 in #faq for further information, @static apex.

dusk gust
#

Hello, my friend getting ban for using not official version of pubgm, but he reinstalled pubg 3 times, he dont gave his account for someone

naive rover
#

Can anyone help me about pmco pls ?

#

I am the manager of TEAM 1802, my team played PMCO United Kingdom qualifiers. I counted the points and we were in the top 10 of the highest scoring teams to advance to the Group Stage. And I still haven't received an email for the ring in ? @pallid briar

celest shadow
pallid briar
# naive rover I am the manager of TEAM 1802, my team played PMCO United Kingdom qualifiers. I...

Refer to the least message in #pmco and read all the pinned messages, @naive rover.

Please be patient regarding the selection process of Group Stages teams, this will be handled in the respective PMCO Discord server for your region. Your team will be notified through email/In-Game mail for confirmation and further instructions regarding Group Stages.
A total of 32 teams will advance to the Group Stages, including invited teams. As everything is subjective the final number of the invited teams may vary, based on how many invited teams accept their invites.
This is being done region by region, so there is no specific time for when each region will get it.

boreal axle
#

i have a problem whenever i try to choose the region and country it doesn't come to me for some reason the last event i couldnt see it cuz i cant adjust my own region

cyan citrus
#

Purchasing PUBG MOBILE accounts is against the terms of service . As of All-Talent championship , you will be restricted from participating in the tournament if you were suspended before .

boreal axle
cyan citrus
median jackal
cyan citrus
# boreal axle

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

boreal axle
cyan citrus
jade vine
#

It s someone to help me ?

pallid briar
cyan citrus
jade vine
#

I have a problem with my account

pallid briar
boreal axle
jade vine
#

I had a Phone and I selled it and at the start I didn't know about email linked or something like that

#

The problem it's that I didn't link my email from pubg

#

I think the guy that I selled the Phone he got acces to my accout I am not sure about that

cyan citrus
pallid briar
jade vine
#

I did it but the problem it's that I didn't make by myself the email linked

meager pumice
#

How much matches can be played in 1 day of crew?

jade vine
#

Since now I didn't had the problem

#

And someone still can logging to my account

#

I have only Facebook and twitter

pallid briar
#

@jade vine can you please make sure all of your login methods are secured?

jade vine
#

I tried to contact customer service I did everything they asked me but I don t have the payments

meager pumice
jade vine
#

All my loggings I mean Facebook and twitter are secure but I don t have acces to email linked I didn t know about that

pallid briar
jade vine
#

I don t have acces to this one

meager pumice
jade vine
#

That I marked

pallid briar
jade vine
#

Ok i have one more question

pallid briar
jade vine
pallid briar
meager pumice
#

Oh only best 6 matches watching?

#

From next stage@pallid briar

pallid briar
# jade vine

You need to provide them with all the information they ask correctly to receive any assistance. Please provide them will all the information correctly.

jade vine
#

I don t have any prove of payment

boreal axle
pallid briar
#

Each team can play unto 18 matches in one week and 6 matches per day. Only best 6 matches from the total amount of matches will count towards your ATC ranking. The top 40 teams from the ATC leaderboard every week will advanced to the semi-finals stage, @meager pumice. Hope that helps.

pallid briar
#

Glad to help out!

stoic wyvern
#

Hello so my account was hacked and the hacker unlink my account and add his account instead and when i contact the costumer service to let me unlink the hacker’s social medias like you guys told me they said that i should wait 60 days but today they send me a message telling me that i can unlink the account but when i tried to this code keep appear any help ?

pallid briar
#

If you have never made any purchase, just tell the customer service in-game that you do not have it.
Please refer to this response, @jade vine.

peak elm
#

I was banned for a month without any reason, the only reason is that I was playing with a guest account with my friend and my friend was a hacker and I don't know and he was banned for 10 years but it deserves the ban, but my guest account was not banned and my original account was banned please Reply and problem solving

pallid briar
#

Please refer to subpoint 2.12 in #faq for further assistance, @peak elm.

stoic wyvern
peak elm
pallid briar
# stoic wyvern Already tried that

It is most likely a visual glitch. If you have already tried repairing and it didn't help, please contact the customer service in-game for further assistance in this regard.

pallid briar
# peak elm The <#638363268565565461> i read it but he did not help me

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date.

Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages. We are unable to assist with this matter through the community in any way.
Please read subpoint 2.12 of #faq again.

pallid briar
#

You're most welcome.

meager pumice
#

@pallid briar man what is ATC?

pallid briar
meager pumice
pallid briar
meager pumice
tepid cypress
#

I want Admen.

silver wing
pallid briar
tepid cypress
#

Are you Admen? @@pallid briar

pallid briar
# silver wing

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv, @silver wing.

pallid briar
rancid haven
#

I need to speak with support. Where can I do it online?

pallid briar
tepid cypress
#

It took the Ban after shipment from Medya Sabe.@@pallid briar

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tepid cypress.

raven zinc
#

Что делать, если забанили просто так?

rancid haven
#

@pallid briar I want to report about RMT

pallid briar
pallid briar
raven zinc
#

What to do if banned just like that?

rancid haven
#

@pallid briar Man bought an account with real money

pallid briar
rancid haven
#

@pallid briar Not me!

pallid briar
#

If you want to report such players, please report the player in-game. You may select the Other option and provide a detailed description of your report, @rancid haven.

rancid haven
#

@pallid briar I will not be able to find him in the game

pallid briar
pallid briar
raven zinc
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @raven zinc.