questions

[quick mauve]

Total likes on my posts mote than 1500 Likes
Everone's favorite is 253 likes
My personal best is 132 likes
But in sociala star achievement is 80 likes!?

I was sent to support,feedback-bugs and pubg-support
I did a routine repair several times.
I changed the language several times.
I deleted the game and downloaded it again.

but the problem is not fixing yet.
what should i do please?

-ID:5239930022
-iphone 7 Plus
-Wi-Fi
-Turkey

Lookat the picturers

[pallid briar]

Since you have already reported in #old, please be patient and avoid sending the same report here in #questions, @quick mauve.

[naive tiger]

Good afternoon, I would like to restore my old account, nickname - ELCucuy82, ID5228946865, the fact is that the old page Vkontakte was deleted, but the account was tied to the number to which I now have access and everything happened because I played on the device iPhone 5s, Then the phone stopped pulling the game and I abandoned it, now, I bought an iPhone 11 and want to return account, there is a level, achievement, and inventory good) tied it to my page Vkontakte number - 89149122914, please be kind to return my account, then start all over again, no desire)

Добрый день, я хотел бы восстановить свой старый аккаунт, никнейм - ELCucuy82, ID5228946865, дело в том, что старая страница Vkontakte была удалена, но аккаунт был привязан к номеру, к которому у меня сейчас есть доступ и все произошло потому, что я играл на устройстве iPhone 5s, потом телефон перестал тянуть игру и я забросил ее, сейчас же, я приобрел iPhone 11 и хочется вернуть аккаунт, там уровень, достижения и инвентарь хороший) привязан он был к моей странице Vkontakte по номеру - 89149122914, будьте добры вернуть мой аккаунт, а то начинать все по новой нет никакого желания )

[polar marsh]

Please refer to the private message from @polar marsh for further information, @naive tiger.

[brave kindle]

Hi ! I have a question, why can't I get the outfit ? Can someone help me ? Plz 😭🙏 Numeric User Identification : 5768404554
Device : iPhone XS
Wi-Fi/Cellular : Cellular
Country : France

[cyan citrus]

You will need to purchase at least 120 UC this season to unlock the outfit for free .

[fossil bridge]

Hi why is my ms in some of the matches so good and in some of the matches approximately 160 ms

Normally its 140 but today its 112ms and in some matches 160 ms
And I live in south America with North America as In game server

[idle crescent]

Will we get 3rd email and phone number unlink in the upcoming update?

[pallid briar]

No information regarding this. Leave your thoughts in #old regarding this.

[cyan citrus]

Your in-game latency depends on the different servers you are connected to and may vary time to time .

[fossil bridge]

How?

[cyan citrus]

Can you please elaborate your concern ?

[simple cairn]

Do I have to spend 300 uc to get the ump and 60 uc voucher or spend 200 uc for ump and 300 uc

I’m a bit confused,I don’t want to lose an hundred uc

[sick shale]

No. This growing pack costs 200 UC and 800 Growing Points and you will get 300 UC, Bowknot - UMP45 and Classic Crate Voucher (60 UC).

[simple cairn]

So I will be getting a extra 100 uc along with the ump?

[sick shale]

Yes.

[simple cairn]

Too good to be true

[quartz spear]

Alguien sabe dónde puedo canjear los códigos?

[cyan citrus]

Please use only English language here .

[rapid loom]

Hi, I'm not sure if this is the right place to post this. I have an issue with hacked account? where is the best place to post? thank you

[cyan citrus]

You can ask about compromised accounts here . Can you please add more details and tell me which social media account have been compromised ?

[rapid loom]

Hi Bunk, I am a streamer. The email link to my pubg account is compromised. I just need the email removed and keep only my facebook as it is safe. I've got every detail to confirm my account. Many thanks

[cyan citrus]

Can you still login the account through third link ?

[rapid loom]

Yes, I can log in using facebook

[forest pollen]

Yesterday PMCO SouthAsia Wilcard Invite Came But How Many Teams Got Invited Top 12 or 16?

[cyan citrus]

Please contact customer support in-game to remove unauthorized access from PUBG MOBILE .

[cyan citrus]

Please refer to the last message in #pmco .

[quartz spear]

Someone knows how to redeem the direct codes?

[rapid loom]

I have tried. But quite frankly they are confusing to deal with. That's why I reached to discord. Even thought I got all the details to confirm including personal bank statement payments matching my pubg account. I'm having no luck there

[night cloak]

by what date do all the north america teams expect to receive the PMCO email?

[sick shale]

Redeem codes?

[sick shale]

Please refer to #pmco for further information.

[quartz spear]

of the direct that pubg movile is doing

[sick shale]

Unfortunately I'm unable to understand your inquiry. Can you send a screenshot or explain better.

[cyan citrus]

Unfortunately , we can't help you with account related issues here on discord other than to redirect you to the customer service .

[sick shale]

Do you want to redeem codes that are shared in the livestream?

[quartz spear]

Yes

[sick shale]

https://www.pubgmobile.com/redeem

[quartz spear]

Thank you

[copper plank]

Where can I find the brief details about All Talents Championship

[low hare]

anyone help with my pubg account

someone stole my twitter account

[cyan citrus]

You can open the game and press the arrow button on down right side > select Matches > Press the ? to get the details of the event .

[cyan citrus]

May I know when did this happen ?

[low hare]

and got my account immigrant to other version

this morning

i did find twitter and pubg mobile customer contact

got no reply

[copper plank]

Thank you

[fossil bridge]

How can't I get to the investigator access

[cyan citrus]

Once your account has been transferred to another version , you can't reverse the process . Please contact the customer service of the relevant version for further assistance .

[low hare]

i did

but no one response

do you know which version they transfered to

[cyan citrus]

May I know if you regained access of Twitter account or is it still compromised ?

[low hare]

my twitter account got hacked and changed the email

[cyan citrus]

Since you can't transfer your account to another version recently other than BGMI , it is most likely that the account has been transferred to BGMI .

[low hare]

so my email was no more link to twitter

but i cant download the bgmi

cant get help with that

i still got link with my email and wechat

but i cant get into the game

[cyan citrus]

Please submit a report of the compromised Twitter account to customer service from here https://help.twitter.com/en/forms/account-access/regain-access/hacked-or-compromised . They usually respond within 24 hours .

[low hare]

i did it

still got no response

[cyan citrus]

You may need to check the email you had provided .

[low hare]

did

i got the@first auto response email

but didnt get the real help

and i find the pubg mobile help chat

no one response either

[cyan citrus]

They will respond to you as soon as possible .Please be advised that your account security is your own responsibility . Do not share your login credentials with anyone and use two step authentication .

[low hare]

and now the important thing is i still got my own email link to pubg mobile

and wechat linked to the game

[dusky gorge]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and .integrity of the game I ask you to solve a problem as soon as possible because l am wronged. Thank you, PUBG MOBILE The account id The name of the51225048214 account user〆MRجوكرツ

[storm flume]

Please do not use languages other than English, @dusky gorge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusky gorge.

[low hare]

that why i need help with to cancel the twitter@login to the@account

[fossil bridge]

How can't I get to the investigator access

[cyan citrus]

Please contact customer support in-game if you would like to remove unauthorized access from the game . Please be advised it may take up to 60 days in some cases .

[low hare]

i would like to wait

but when will they response to me

[cyan citrus]

Yes , they will as soon as possible .

[low hare]

so sad

reload so much UC

but got no help when i need

[storm flume]

Please refer to this channel's pinned messages for further information, @fossil bridge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[pure flame]

@storm flume @cyan citrus My Pubg Mobile account is linked to a hacker phone number please I want your help I want to change my phone number

[cyan citrus]

It is not possible to remove third link manually at the moment . Please contact customer support in-game for any further assistance .

[rancid haven]

Hello. Can i speak with the support in pm?

[cyan citrus]

You can state your issue here .

[night cloak]

To the stars crates came , will neon punk come too?

[sick shale]

No information.

[obsidian swift]

Are moderators paid?

@sick shale

[sick shale]

No, we are volunteers. Please be advised that this channel is reserved for support inquiries related to PUBG MOBILE.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @median vale.

[stone path]

How can I talk to pubg moderator

My account ban without any reason any help from pubg team😩

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stone path.

[celest shadow]

Please use #discord, @severe gazelle.

[tacit reef]

I want to data transfer to India from European country

[low hare]

I want to data reverse to north america from india

[tacit reef]

I want to data transfer to India from European country
XEN〆Spidey
557229385

[celest shadow]

If your PUBG MOBILE account is currently in Europe, you will not be able to transfer it to another version due to the General Data Protection Regulation (GDPR), @tacit reef.

[celest shadow]

Can you please elaborate your inquiry?

[low hare]

@celest shadow my twitter got stolen

and he transfer my account to bgmi

how can i get my account back

[celest shadow]

Have you recovered your Twitter account?

[low hare]

no

he changed my twitter account email

so my email was unlink to the twitter

but my pubg mobile account still link to my email

and another wechat account

@celest shadowso what can i do now

i did email to twitter and pubg mobile in game support

still got no response yet

[celest shadow]

We recommend recovering your Twitter account first by contacting them at https://help.twitter.com. If your account has been transferred to another version, it is unfortunately not possible to transfer it back to the global English version of PUBG MOBILE. You will need to download the version it was transferred to in order to be able to log into your account, @low hare.

[low hare]

how can i download that version

it not allow me to do it

the twitter not reply me too

[celest shadow]

Please be patient for their response.

[willow galleon]

Hello please tell me how i can send video to report hacker ?

[honest sedge]

The profile pic of my friends r not showing
And sometimes events pics r not shown
How do i fix this ?

[tired fox]

Probably weak wifi

[willow galleon]

Please can you banne this hacker ?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @willow galleon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[soft moat]

how many teams will be qualified for pmco wild card?

[rotund sail]

Anybody know how to get the uc for killing team leaders from the live event ?

[celest shadow]

Please refer to #pmco for further information, @soft moat.

[celest shadow]

Feel free to send your inquiry to #copyright and wait patiently for a response.

[honest sedge]

Game runs smooth when i play in my server

[feral forge]

Where do you reside, @honest sedge?

[night cloak]

Hey, I'm not sure if it is a bug, because it seems I am the only one who has this problem. So since a few seasons my mates can't hear me, and I can't hear them in classic matches on the starter island, after round about 5 seconds in the aircraft, it works perfectly fine. In lobbys this problem didn't occurred till now. So is this a known bug? I thought It may be because of my headset or my phone so I changed both, but the problem continues to occure. Its not a big deal because it is just on the starter island, but if there is a solution that definitely would be great.

[honest sedge]

Bangladesh

[feral forge]

Have you tried to perform a routine repair or reinstalling the game, @night cloak? If the issue persists you may submit a report regarding this in #old and follow the channel's pinned instructions to include the informations.

Could you please try to set up a DNS and see if it helps? You may also try to perform a routine repair from the login menu of the game while using a DNS, @honest sedge.

[honest sedge]

Whats dns ?

[feral forge]

You may refer to subpoint 4.3 in #faq for further information and instructions in this regard, @honest sedge.

[low hare]

Dear special forces JIDAT TAMPAN, hello!

Thank you for contacting PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE!

We have stolen your account.

This is not an official activity of PUBG MOBILE. Please read the relevant activity rules of BATTLEGROUNDS MOBILE INDIA carefully. Fluorescence is inconvenient.

Please forgive me if it causes any inconvenience. If you have any questions, please feel free to contact us, we will serve you wholeheartedly.

Dylan
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE customer service

that how they response to me

someone help

[cosmic tangle]

I TRIED THE OCEANIA TEST SERVER IN ASIA , A HUMBLE REQUEST IF YOU COULD ADD OCEANIA SERVER IN NORTH AMERICA OR A WHOLE SEPARATE SERVER FOR OCEANIA

[feral forge]

As said before, since your account data has been migrated to another version, you will have to download the relevant version and contact the customer service of that game for further assistance in this regard, @low hare,

Feel free to share your suggestions and feedbacks to the game in #old, @cosmic tangle.

[cosmic tangle]

Okay bro❤

[low hare]

@feral forgecant, how can i download the relevant version

it not on the ios

[feral forge]

Unfortunately, we are unable to assist you in this regard, you will have to figure it out by yourself, @low hare.

[cosmic tangle]

@feral forge Can you help me if my account got banned because I change my wifi connection

[low hare]

how to figure it out by myself

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to answer or assist you matters related to other versions, @low hare. You may try to send your inquires to the relevant Discord server for further assistance in this regard instead.

[median jackal]

When will the summer event be held? @feral forge

[feral forge]

Are you referring to Summer Challenge Tournament?

[median jackal]

Yeah correct.

[feral forge]

You may refer to the #events channel for further information in this regard, and the details (Room ID and Password) will be posted in the channel according to the timetable, so you may keep an eye out on the channel for further announcements.

[thorn pike]

@feral forge sorry I message you privately. I have a delicate topic I would like to discuss

[median jackal]

Thanks. When will the ID password be published at 1 pm or 12:45pm?

[feral forge]

According to UTC time, the details will be announced at 13:00, 14:00, 15:00 and 23:00 accordingly.

[median jackal]

Okay, thanks.

[atomic hedge]

It it possible to transfer my account from ios to android? ( game center) I'm trying to transfer my season 1 account

[feral forge]

Yes you can. You just need to link another social media platform to your game account which can be accessed by both iOS and Android as well.

[atomic hedge]

Hmm... I remember trying that before and it just made a new account

But that was years ago

[feral forge]

No, that is not possible. You may try again.

[atomic hedge]

Can't try until August 31st because Apple locked my account for some reason

[thorn pike]

@feral forge how can I send my inquires to the esports server or talk to an esports moderator ?

[atomic hedge]

Is pubg optimized for the s21 ultra yet?

[night cloak]

nadia i have now collected all correct information's

i have an open ticket still now did'nt send to them

in all tickets i had sent them like 7 or 8 were wrong only the purchase receipt thing

latest one and oldest one bot h were wrong

[onyx cairn]

Hi, @thorn pike.
What does it concern?

[feral forge]

No information in this regard if you are referring to 90 FPS.

[thorn pike]

@onyx cairn

[feral forge]

You should send to them if you have the correct informations, as I have already advised you yesterday.

[onyx cairn]

Congratulations on qualifying(?), everything starting from this stage will be handled in your regional PMCO Discord server, @thorn pike.

[valid socket]

Hi @onyx cairn , just have a question if u have time

[onyx cairn]

How may I be of assistance, @valid socket?

[feral forge]

If any information that you have provided to them does not match with what they have, they will send you another message to request you to provide the correct one. You should just wait patiently for a response from them.

[slim gazelle]

Hello i don’t know why but i am getting into the game and it bans me for 10 min i don’t know why please help me @onyx cairn

[onyx cairn]

That's sad, as a qualified team you have access, if you're not qualified, then not. @thorn pike

[valid socket]

@onyx cairn we r playing wildcard and i guess we will he qualified as we r in top 15 overall. Since i am the captain i guess i would be the one receiving email for the confirmation, i may have done spelling mistake while registration but i am not sure off. I am guessing that as I didn’t receive the gac id psw so had to look onto the mates email. Can u help me in this plz

[slim gazelle]

Hello @onyx cairn plz help

[onyx cairn]

Please refer to the last message in #pmco and check its pinned messages as well. Also please avoid asking other questions besides in-game issues in this channel.
@valid socket @thorn pike

[valid socket]

Well thanks

[night cloak]

#ERROR 403
ID:7379402327
Ign:Night义Fairyジ
FROZEN for 2 months in memu Player is up to date in Pubg mobile lite

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[feral forge]

Could you please provide a screenshot, @slim gazelle?

[onyx cairn]

169 points is obviously wrong calculated, also please read my last message very carefully.

[storm flume]

Please refer to subpoint(s) 4.9 in #faq for further information, @slim gazelle.

[night cloak]

so what can i do

i want my account back i spend soo much money in that

[onyx cairn]

I cannot help you.

[valid socket]

[thorn pike]

Definitively a great support channel. Thanks for all your help.

[night cloak]

plzzzzzz help me
i go in pubg lite server but they did not respond

[thorn pike]

It’s not like I just decided to come here and waste your time, I just want someone that can help me or at least point to someone who can

[night cloak]

😔

[night cloak]

Nadia listen ok just pls

[onyx cairn]

As you have read the #pmco so carefully, @thorn pike:
Send your inquiries about mistaken registrations to our email: [e-mail]

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to assist you in this regard, @night cloak.

[night cloak]

when they asked for like oldest purchase receipt and latest one like on the ticket which is still opened i send them the wrong one because yesterday night i checked clearly i found out i had purchased a prime plus a year back

and u said to send them all information again right ?

@feral forge Hacker banned my account for a day but my rank wasn't reset idk

why

[thorn pike]

Thanks 🙏🏾 have a GoodNight and thanks both for your help @feral forge @onyx cairn

[valid socket]

Is there a way to know which email i have entered during pmco registration?

[onyx cairn]

There's nothing we can do if wrong details have been provided.

[valid socket]

Got it .. thank u

[feral forge]

Yes.

[night cloak]

sir plzzzz provide me Pubg mobile lite Discord Server linkl so i can solve my problem

[feral forge]

There is no official Discord server for this game. You may contact the in-game customer service for further assistance instead.

[low hare]

anyone know have the pubg mobile help support email?

[celest shadow]

[e-mail]

[low hare]

and no one from bgmi in game support reply me either

[onyx cairn]

If you're done with mentioning me and deleting your messages afterwards I'd would be glad to know it. @thorn pike

Otherwise the moderators will take actions. Thanks in advance.

[night cloak]

how u tell me

literally i am confused

after that message i did'nt send them anything

Can playing on emulator get you banned?

including that in my enter the message

[celest shadow]

We only recommend the Gameloop emulator if you want to play PUBG MOBILE on your desktop.

▫️ https://www.gameloop.com/

[night cloak]

Ok ok can I dm you something?

[celest shadow]

Sure.

[feral forge]

You can send all the correct information that you have in the conversation.

[thorn pike]

Lol so sorry I found what was wrong, I delete it to not waste your time, sorry for the bother

[night cloak]

Nadia

i will send you scrn shot of my conversation with pubg and you will understand ok?

give me a sec

[feral forge]

You just need to accurately provide all the information to them, that is all you need to do.

[night cloak]

but i did like every thing they asked but there is mistake in purchase receipt as i said earlier ma'am

they will ask for thing in order right?

i send them

but there is wrong in purchase receipt in the open ticket

after that message the sent me i havn't send anything u are saying to send them all information again right ? but i don't know how

[night cloak]

i opened the ticket two days ago still now i haven't send it to pubg in-game support

[night cloak]

Is the card for next season so if I buy i don’t have to buy royale pass?

[celest shadow]

Yes, this is for the Royale Pass Month 2.

[dense yew]

I just bought it too

It’s cheaper

290 uc

And extra perks

[shut finch]

Does anyone can help me? My account banned and in ban record it’s written that my account seems normal to open and play ? Is this true or what?

[grand warren]

the group purchase perks is bugged or something

[feral forge]

Could you please elaborate, @grand warren?

[grand warren]

this was from a friend. he entered the code for the group purchase perks and it didn't show up. Also when I enter his ID it also doesn't show up

[night cloak]

Same here

[grand warren]

it's just me at the moment. (in the group)

[feral forge]

Would you or your friend mind to screen record it and share it here?

Also when I enter his ID it also doesn't show up
Are you referring to his numeric user identification, @grand warren?

[night cloak]

Ma'am Could you check your dm i have send you some photo's

[grand warren]

yes

not sure if it takes a little time to load

[night cloak]

@feral forge Ma'am did u see those? i had send them all information but the purchase receipt i send them are wrong

[feral forge]

Let me look into it, will get back to you soon.

[night cloak]

@feral forge can you help me I searched 3 codes

[feral forge]

Since you have checked the share my group with friends and allow them to join directly, could you please ask your friend to check if he is able to view your group up there on the top right corner mail box?

[night cloak]

nadia ma'am did u mean sent them all information's again in same ticket?

but will they be confused ?

[feral forge]

Yes.

[feral forge]

No.

[night cloak]

they will ask us information like this right?

one by one

so after this i will send oki?

should i send them one by one or like in a whole message?

[feral forge]

No, they will not ask for it one by one. Since they asked you to cross check every information that you have provided, so now you are free to send them anything, so it is best to send them everything once again so it will not confuse them.

[feral forge]

It is up to you.

[night cloak]

so first i will once again confrim my oldest purchase and latest one so it does'nt happen again

[analog fable]

what are the rewards for winning matches in #matches ?

[unreal harness]

it give me ban why????

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unreal harness.

[hallow gulch]

Please check the pinned message in #matches.

[night cloak]

Umm i got a small problem my first purchase was on google play and latest one is on app store

[analog fable]

I see, then what are the contents of a Community tournament crate?

[feral forge]

Make sure that you are using the correct code, without a space at the end. The system could be busy, you may try again some time later, and if the issue persists please submit a report regarding this in #old and follow the channel's pinned instructions.

[night cloak]

google play i have the receipt but till where should i send them nadia

[night cloak]

Ok

transaction id?

or purchased from also?

[feral forge]

Purchase receipt.

[hallow gulch]

That would be up to you to find out. ;p

[night cloak]

but that's a long one

i don't thing that is gonna fit in scrn shot ]

[feral forge]

It does not matter, the customer service in-game requested you to provide a purchase receipt, which should include the date, time, value and transaction ID.

[night cloak]

if i scrn shot transaction id date and time will not come

i will send it

nadia i have sent it to you

[dense yew]

I invited my friend and it worked

Without the code

[night cloak]

Nadia Ma'am did u see it?

[feral forge]

You can scroll down and take another screenshot to send it to them.

[night cloak]

oki

[vernal coyote]

i need to know that if i purchase rp in a group with 960 uc can my friends will purchase rp with 360 uc in rp perk group

tell me

[feral forge]

Yes.

[vernal coyote]

means in a trio group we can purchase any rp 360 or 960

[feral forge]

Yes, you can select anything based on your own choice.

[vernal coyote]

ok thank sis

[night cloak]

i tried to fit in one scrn shot yeah!

Hi,
For ATC, how many matches per day is the limit?

[feral forge]

Up to 6 matches per day.

[night cloak]

So a total of 18 games out of which best 6 will be counted yea?

[marble rivet]

How to register in the summer challenge event? @feral forge

[feral forge]

For the ATC leaderboard, the best 6 matches out of the 18 matches will be counted towards it, and for the regional ranking leaderboard, all 18 matches will be counted to it.

[night cloak]

Thanks appreciate it 👍🏻

[granite trail]

erm so for the solo tourney can we win with no kills and still get the phone? @feral forge

[ebon wadi]

Hi i have a question regarding pmco group stages , can a Team that qualified To Group stages Change their roster ??

[feral forge]

You do not need to register for it. The details (Room ID and Password) will be posted in the #events channel at the specific time, all players can join it and the slots are first come first serve. So remember to keep an eye out on the channel for further announcement in this regard.

[granite trail]

you can only change it by1 player, 3 players stil lgotta be finalists

[marble rivet]

Will there be a point system? Or chicken dinner wins th prize? @feral forge

[night cloak]

nadia you said right imgur?

[granite trail]

chicken dinner

[night cloak]

my photo has 5 views?

[marble rivet]

Will it be a solo match?

[night cloak]

how?

[ebon wadi]

Didnt get it 😅

[feral forge]

No, there is no point system. The first place, it does not matter with the number of kills, will win the prize, @granite trail and @marble rivet.

[ebon wadi]

@feral forge can U plz answer My question

[marble rivet]

Is the match solo or squad?

[granite trail]

💀

[marble rivet]

Ohhh alright my bad

[proud flicker]

I cant play pubgm on ios using dns is there any solution

[marble rivet]

Goodluck brk @granite trail

[night cloak]

nadia are you sure other's can't see our photo in imgur?

[feral forge]

Yes.

[night cloak]

my both receipt has 5 views?

wt

[feral forge]

What is the issue, could you please elaborate?

[ebon wadi]

@feral forge answer My question 😅

[proud flicker]

I always use dns for playing pubg but now i cant login using dns

It said code error area

[feral forge]

Please refer to the pinned messages in #pmco channel, @ebon wadi.

[night cloak]

So nadia did pubg support reviewed my ticket?

[feral forge]

Where do you reside?

[proud flicker]

India

[night cloak]

my one link has 4 views other one has 5 views

[feral forge]

You may refer to subpoint 4.10 in #faq for further information in this regard, @proud flicker.

[ebon wadi]

Didnt got My answer though, anyway thanks 🙂

[night cloak]

nadia so did they review ?

idk how i got 4 views

[feral forge]

It counts even you yourself have clicked on the link.

[night cloak]

oh um um lol

[frosty snow]

Can't join any group in that rp group purchase event. Whenever i search any group code, nothing shows up

[feral forge]

Make sure that you are using the correct code, without a space at the end. The system could be busy, you may try again some time later, and if the issue persists please submit a report regarding this in #old and follow the channel's pinned instructions, @frosty snow.

[night cloak]

Why server is timeout in rooms?? Pls

[feral forge]

Please check your internet connection, you may also try to set up a DNS and see if it helps. Please refer to subpoint 4.3 in #faq for further information in this regard.

[dense yew]

Does the group have to be full to get the rp upgrade card

[night cloak]

Hello i just buy 3800 Uc from birtefill With Bitcoin uc was shows in my Account but after sometime later it’s 0 what’s the problem ?

Please help me I’m in Serious issue

[feral forge]

No. It is not necessary. If your group is yet to reach full members when the event ends, the group creation will automatically end and the Royale Pass Upgrade Card will be delivered to your in-game mail within 24 hours.

[celest shadow]

How can we help you?

[night cloak]

Sir My uc Automatically release. Now it’s 0 UC i just buy it please help to get back my uc

[celest shadow]

Please contact the customer service in-game for further assistance with this, @night cloak.

[night cloak]

How i can Contact them sir ?

Please guide me#

[opal sandal]

@celest shadow may I dm you?

[celest shadow]

You may refer to subpoint 5.4 in #faq for further instructions, @night cloak.

[celest shadow]

What does it concern?

[opal sandal]

Regards this discord,that's all

[night cloak]

@celest shadow I don’t understand sorry

is imgbb safe?

[opal sandal]

Yes, @night cloak

[dense yew]

And if my group has 3 members

[celest shadow]

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[night cloak]

are u sure?

[celest shadow]

Sure, feel free to send me a private message.

[celest shadow]

If you are referring to an image hosting website, we recommend Imgur.

[night cloak]

ok thanks

[dense yew]

No need now just got the rp upgrade card

[night cloak]

but piston how do i upload them?

@celest shadow they are bot responding

Not*

[night cloak]

you have to wait

they will respond

they responded to me after 24hrs

Okay Bro I’m tired my uc gone 😦

I’m really Very poor in this shiiit..

[runic canopy]

My account has been hacked. Tje hacker has link his email as third link. How can I remove it? Please help.

[night cloak]

@celest shadow

[celest shadow]

What would you like to upload?

[night cloak]

my purchase receipt

and send the link to pubg support

[storm flume]

Please contact the customer service for further assistance, @runic canopy.

[night cloak]

piston when will you replay

[valid pendant]

I need to cancel the third link to the account. Can I talk to support?

[celest shadow]

You can upload your screenshot to https://imgur.com/ and send it as a link to the customer service, @night cloak.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[valid pendant]

@celest shadow thnk u

[night cloak]

Hello in our country. Pubg Mobile only comes up with vpn and for no reason my account was blocked for ten years please follo5937855155
۲. Hello, you said in the previous message that I violated. I did not commit any violation. In my country, Pubg is under sanctions, and I used filter breakers and DNS And I refrained from hacking or doing anything that violated Pubg rules

Why server is respinsible timeout in rooms?? Every game in small zone

[raven lichen]

Hey

[night cloak]

will it be private ?

[raven lichen]

So when you reach top 500 di you have to wait 24 hrs before your rank goes to conq

[quartz moat]

Yes

[raven lichen]

That's dumb lol

[quartz moat]

Not 24 hours.. just UTC +0

[raven lichen]

So when's that I'm est time...

[quartz moat]

In which country you live

[quartz moat]

Country?

[raven lichen]

Usa

[signal hinge]

@celest shadow Hi my id was scammed by indian.and he purchased the uc illegally. Now i cant fullyaccess my account,i need my account back, please recover it. I have spent more than 6kAud on this ac. I tried contacting the customer service aswell but they didn’t reply.

[quartz moat]

City or state

Because every state has different UTC

[night cloak]

aud?

[quartz moat]

I think in game support can help

[night cloak]

So you don't have acces to your account right, Sir?

[quartz moat]

@raven lichen which city plz

[signal hinge]

Yes i can access my acc but i cant do anything I can’t play with my teammates.

[quartz moat]

Can anyone tell in all talent championship.. it tells mein that you have been banned from playing matches

[storm flume]

Please do not use languages other than English, @quartz moat. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[raven lichen]

Bru I live in south carolina

My time zone is EST time

This was funny

[feral forge]

Did your account ever get suspended before?

[quartz moat]

Which type of suspension?

[vestal fog]

I think @signal hinge asked something first @hardy sigils reply to him first

[night cloak]

if you have access to your account and you want to remove un-authorized person's link

[raven lichen]

Conqueror so easy in solos 100 is 4332

[feral forge]

Any type.

[night cloak]

follow this

[quartz moat]

I once got banned for 7 days bcz teaming with hacker or something like that

[feral forge]

Top 500 players at the Ace tier or higher will be promoted to Conqueror at 00:20 UTC everyday.

[feral forge]

Then, we are sorry to inform your that, accounts that have a history of cheating or other illegal activity that violates the game's ToS will be permanently suspended from participating in the All-Talent Championship. So it is not likely you can join a crew or participate in such event ever again.

[signal hinge]

Yes but I can’t do anything just i can access game and I can’t purchase any acc.@.Ṇadïa.🌴#4373

[quartz moat]

Can't it be cleared cz it was around season 12 not now @feral forge

[feral forge]

Do you still have access to your PUBG MOBILE account, @signal hinge?

[feral forge]

Unfortunately, no.

[quartz moat]

@feral forge Okay No Problems. Thanks For Your Support

[signal hinge]

Yes but I can’t do anything.

[hearty stream]

Cheating

[night cloak]

What? are you able to login to your account , Sir?

[signal hinge]

Yes i can login but I can’t play or do anything

[night cloak]

Why are you unable to play? are you banned at the moment?

[signal hinge]

No but I can’t play and purchase uc or anything.

[quartz moat]

@feral forge How can I report a cheater if I have his recorded gameplay from spectator mode with his character ID In discord.. I also report them in game but I think discord might be effective

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @hearty stream.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @quartz moat. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

If someone had previously purchased UC from unauthorized websites or by illegal means and credited to your account, the full amount will be deducted when you purchase UC legally in-game or through https://www.pubgmobile.com/pay. Once all of the illegally obtained UC has been deducted from your account, you should be able to play with your friends and use the in-game features again.

You may purchase from Midasbuy ((https://www.pubgmobile.com/pay) as for now.

[signal hinge]

If i have not done anything why should I pay uc?

You take whatever uc or whatever that guy did from there i dont care

I have spent around 7-8k$ in this game so give my acc back or money.

Or else i need to sue a case against pung

[night cloak]

Sir, Pls understand.

[signal hinge]

Pung

[night cloak]

don't get frustrated

[vestal fog]

He got scammed.you guys need to help him .its unfair @hardy sigils

[feral forge]

Could you please elaborate how was your ID scammed by others?

[night cloak]

Please be advised to not share your credentials with anyone and use two step authentication .

[signal hinge]

He hack my id and idk he did many things i still can’t manage

He said he will change my acc to bgmi from global. He is indian guy.

[wary owl]

Will the Oceania region be in pubgm?

[feral forge]

No information in this regard, @wary owl.

[night cloak]

Which of your social media/email was hacked ? @signal hinge

[wary owl]

Ok, thx

[signal hinge]

Twitter. And i try to buy uc thinking ok i will pay some uc

But I can’t buy too👍

And i have his all id and all

I can give his social id link you can ask him why he did such stuff

I am not millionaire i work hard to earn some penyy

[feral forge]

As per the terms of service of PUBG MOBILE, it is clearly stated that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. It does not matter who purchased the illegal UC, whether it is you or the unauthorized person. It is your own responsibility to secure your account after all.

[signal hinge]

So whats your technical team doing?

[night cloak]

So did u pay other person and he added uc to your account?

[signal hinge]

Sitting in chair and eating food all the day?

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[signal hinge]

I text or mail them 11 months back but they didn’t did anything?

And I even don’t know how much uc he purchase but i know he sent all the uc popularity to his id

[feral forge]

Does the unauthorized person still has access to your game account?

[signal hinge]

That guy is scammer .this is 21st century its not only us who can prevent all there should be support and help from technical group too

And this is real cyber crime case why you can’t take action against such guys?

They hack and scam many people and sell their id

You guys know too

[onyx cairn]

Calm down and answer the questions to get some help.

[signal hinge]

Everyone who play pubg is not rich and millionaire some people struggle and collect some money to buy the things they like in game

I have bought or spent more than 10k$ on that acc

[night cloak]

As Nadia asked does the Unauthorized person has access to your account ?

[signal hinge]

Yes he still has

He try to change to bgmi and idk he will soon or later do that

[night cloak]

So Did you tried to contact in-game customer service ?

[signal hinge]

Yee 11 months back from them to now

They dont care they are just there to earn money not to support people i reckon

I find this from my friend and hoping for help idk

[feral forge]

Which of your login method has been compromised by the unauthorized person? And did they link their own social media link to your game account?

[signal hinge]

Twitter and he do add other acc but i unlink everytime and i m frustrated now

Either ban my acc or help me i m depressed

[night cloak]

The Unlink takes up to 7 days the hacker is joining in you game account to cancel the unlink process

am i right?

[signal hinge]

Yes sir i unlink his acc again after some days he link.

[feral forge]

Please first secure your Twitter by changing password and enabling 2FA, you may also contact the Twitter support for further assistance in this regard to recover your account. You may refer to subpoint 2.8 in #faq for support links.

Also, you cannot unlink the unwanted login method on your own since the unauthorized person could just log in to cancel the process. Hence, you will need to contact the customer service in-game and request the support agent to help you unlink the unwanted social media. You may refer to the steps in this screenshot as reference, @signal hinge:

[signal hinge]

I got it and the thing is i need to pay uc now for no reason

I even don’t know how much uc he has bought and how to check how much uc i owe to the game? Any idea if its 20-40k i can do if its more idc i need my acc back I can’t pay 3k-5k$ for nothing

[feral forge]

As mentioned earlier, it is your own responsibility to secure your game account and login methods. It does not matter who purchased the illegal UC, whether it was the owner or someone else using the account, because as per the terms of service of PUBG MOBILE, every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account.

[signal hinge]

Ok thanks for suggestions which don’t even mean anything to me. Thanks for the timr.

Time

[night cloak]

nadia oh i forgot i wanted to ask you a thing. you said to send them all information again right but what if they get confuse like um the old purchase receipt which i send them in the same ticket and sending them another purchase receipt

[signal hinge]

And next thing is I can’t buy uc on that acc it says your acc maybe at risk and it don’t allow me to buy. Then i try from midssbuy same happen

And I thought my card is not working and bought to my next id but it work .

[feral forge]

For purchase related issues, please contact the customer service in-game for further assistance in this regard. There is nothing to do with your card in this case, but your game account.

[feral forge]

I have already responded to your question earlier.

[signal hinge]

I mean i mean my card is working and i can buy uc in other acc but I can’t buy uc on my main acc(scam one)

[jade vine]

Hello

[feral forge]

No it is not possible at the moment.

[jade vine]

I have a problem îți someone bere to help me ?

It's

[feral forge]

Feel free to state your issue here.

[jade vine]

I have a problen Nadia if you can help me withouth a problem

[feral forge]

No information in this regard, feel free to share your feedbacks and suggestions to the game in #old, @night cloak.

[feral forge]

Could you please elaborate with your issue?

[jade vine]

Yes , the problem it's that I had a Phone and I sell it

And when I start playing pubg I didn't know about email linked email in pubg mobile

[feral forge]

Does anyone else have access to your PUBG MOBILE account or has it been hacked recently?

[jade vine]

Nadia the problem it's that I don't have that email linked and my account value it's big and someone it' logging to my account

[feral forge]

You can check your e-mail and search for "PUBG MOBILE". If you find a confirmation mail for your linked e-mail address, then that should be it.

Have you also tried to recover your e-mail by changing password or contacting your e-mail support in question?

[jade vine]

The problem it's that I didn't link with my email I didn't know absolut that at the start when I started playing pubg mobile

I have only facebook/twitter

[feral forge]

so can i login my account within that time?
Yes you can, @night cloak.

[jade vine]

@feral forge the problem it's that I can't risk to my account getting banned

[feral forge]

So did you link the e-mail link to your game account? And which of your social media has been accessed and compromised by the unauthorized person?

[fierce condor]

You if i buy the last one will i get a free 100 uc?

[feral forge]

Yes.

[fierce condor]

That's a nice thing to hear ty

[jade vine]

I didn't link it I think that guy that I selled the Phone linked it

I donat have acces to link mail because I didn't link it

Don't

[feral forge]

Please contact the customer service for further assistance in this regard. You may refer to the steps in this screenshot as reference on how to request the support agent to unlink the unauthorized person's link from your account, @jade vine:

[jade vine]

And the problem it's that yesterday has the unknown guy logging for a lot of times

[night cloak]

Nadia I am sorry i could'nt find that message

[feral forge]

This is a matter that only the customer service in-game can assist you, we are unable to help you with account related issues here on Discord, @night cloak.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[feral forge]

You may refer to this response, @night cloak.

[jade vine]

I can' risk to getting banned I don't know what this guy have in his mind to do with my account

[night cloak]

but nadia when they ask for the purchase receipt right?

i had send them wrong one

so if i send another one

[feral forge]

Please contact the in-game customer service for further assistance in this regard, @jade vine.

[night cloak]

which one they are gonna check

why removed me in room 😡 😡

[feral forge]

Were you using emulator, @night cloak?

[night cloak]

no

phone

[fierce condor]

Yo if i buy this will i get the next rp for free?

[night cloak]

After entered the room, I was kicked out after two seconds

[feral forge]

Yes, you will have to pay the required UC when you want to create or join a group, and you can use the Elite/RP Upgrade Card (M2) to purchase the RP M2 later when the new RP starts.

[jade vine]

What can I do now?

I have only Facebook/twitter

[feral forge]

Could you please provide a full screenshot of this conversation?

[jade vine]

I have android

[feral forge]

Could you scroll down a bit take a screenshot and share it here?

[runic mauve]

@feral forge hello my friend was on a ipad and he couldn't join the giveaway match?

[jade vine]

Yes

[feral forge]

Yes.

[runic mauve]

I asked If ipads were allowed but didn't get an answer?🤔

[fierce condor]

Ok ty but do you have to pay to join a crew?

[feral forge]

You should answer to their questions accordingly. from point 1-4.

[feral forge]

Yes, iPads are allowed.

[jade vine]

Yes but they didn't answer

[runic mauve]

@feral forge ok thanks

[jade vine]

The problem it's what can I answeer to nr1

[feral forge]

Are you referring to the event's group? Yes, you will have to pay the required UC to enter/create a group, which will cost you 290/870 UC, and you can use the card to redeem the RP M2 later when the new RP starts.

[feral forge]

You mean you have already provided them all the information including your account registration date and the payment receipt?

[jade vine]

I don't have payment

Account registration date you mean from the Day I make the account ?

Or the date the linked mail has maked?

[feral forge]

The creation date of your account.

[feral forge]

If you have never made any purchase, just tell the customer service in-game that you do not have it.

[jaunty anvil]

I want to know why my account has beenBan

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jaunty anvil.

[jade vine]

I don't know the Day that I make the account but i can say aproximate the day

[feral forge]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this, @jade vine:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Appstore or Google Play Store.

[gaunt fjord]

I want to know how much uc is the rp M2 is going to cost? 300uc,360uc or 290uc

[jade vine]

You mean that one on the corner from linked?

[feral forge]

Only if you have linked your social media to your game account on the first day you downloaded/created your PUBG MOBILE account, otherwise, the date from the achievement "Linked I" will not be an accurate one.

[feral forge]

If you purchase it in the Group Purchase Perks event, it will cost 290 UC.

[jade vine]

Ok but when they will answer?

[feral forge]

Missing #2 and also the last part. You will have to provide them every information that they have requested.

[leaden lichen]

Why cant i get m4 glacier i've been trying like for 10 seasons now🥺

[feral forge]

It all depends on your luck.

[night cloak]

i got it on season 7

or 10 i guess

[dusky gulch]

hi guys pls help me why i take banned all time

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusky gulch.

[leaden lichen]

Luck isnt really my friend its best they like sell me it for like 3,000 uc instead of letting me spin for it cause this spinning is gonna leave me broke

[leaden lichen]

Lucky you I've been trying to get it ever since i join in season 9

[night cloak]

i joined on season 2

[jade vine]

@feral forge

It's ok like that ?

[night cloak]

Yeah

now wait customer service will get back to you

[leaden lichen]

Nice i even got a ump ungradable already but its like the glacier doesn't want me to be its master

[feral forge]

#2 they requested you for your nicknames of your Twitter and Facebook.

[jade vine]

And I have to put the email from Facebook as well?

Or just the name from Facebook?

[night cloak]

i think name is enough

[leaden lichen]

Were you using vpn???

[feral forge]

Only the nicknames. For both Twitter and Facebook, you may refer to the message they sent to you and read very carefully.

[light stirrup]

Mine uc has been deducted while i create group in new event rp group 2 perk

290 uc deducted can i get rp m2 free now as they deducted mine uc

[feral forge]

Yes, you can later use the RP Upgrade Card (M2) to redeem the RP M2 later when the new RP starts.

[dense yew]

U will get it 2 hrs after u made the group

[midnight narwhal]

Hey where do i get information about bonus challenge release date its been soooo loonnnnggggg

[light stirrup]

@dense yew can i get mine uc back

[dense yew]

No but u will get a card to get the m2 rp

[light stirrup]

@feral forge i have 60 uc discount card but now i dont have any card in mine inventory

[dense yew]

When did u make the group

[light stirrup]

@dense yew without spending any uc

[dense yew]

Yes

[light stirrup]

When thw card is given to me

[feral forge]

Because it has been used while you create/join the group.

[feral forge]

No information in this regard.

[midnight narwhal]

Thank you

[dense yew]

2hrs after u made the rp group

[midnight narwhal]

But that's sad info. I forgot to take 600uc from there

[dense yew]

I made mine in 3 and got it around 5pm

[feral forge]

Upon successfully forming a group with 2 other players, the Royale Pass Upgrade Card and Perks Pack will be delivered within 2 hours via in-game mail.

If your group is yet to reach full members when the event ends, the group creation will automatically end and the Royale Pass Upgrade Card will be delivered to your in-game mail within 24 hours.

[light stirrup]

Ok i will wait then

[night cloak]

@feral forge Should i send them an explanation ? like about an wrong information i sent them on everyticket?

that purchase receipt

[feral forge]

No, it is not necessary.

[night cloak]

so i have sent them all information again as you said.

@feral forge Look?

as you said i have sent them all information once again

check your dm i have sent a scrn shot

now i should wait right ?

if there is a mismatch they will contact me right no need to start a ticket/

[feral forge]

Yes.

[night cloak]

nadia did you check ur dm?

is that enough?

[light stirrup]

When next rp comes into the picture is our rank changes.

[night cloak]

btw this my 8th ticket lol

[light stirrup]

Means our rank downs or remains the same when next rp m2 will come.@feral forge

[feral forge]

Tier reset at the end of the season C1S1 which should be September 13.

[night cloak]

Hi, so it's not generating me the code for the beta test version. Tried restarting, reloging, copying it.

[cyan citrus]

The beta phase is currently closed . Please keep an eye in-game or #news for future announcements .

[night cloak]

Aight, thank you.

[cyan citrus]

My pleasure !

[night cloak]

Where is card ? I checked mail but there is nothing

[feral forge]

Upon successfully forming a group with 2 other players, the Royale Pass Upgrade Card and Perks Pack will be delivered within 2 hours via in-game mail.

If your group is yet to reach full members when the event ends, the group creation will automatically end and the Royale Pass Upgrade Card will be delivered to your in-game mail within 24 hours.

[night cloak]

Ohk thank you

[feral forge]

How can we help you, @crisp sequoia?

[copper stag]

Will M2 will be C1S2?

Like when the new royal pass comes will it also reset Rank?

[feral forge]

No. C1S1 should end on September 13, tier reset also. Two RP Passes will be launched in each season.

[copper stag]

Ohh i see i see, thanks.

[worn edge]

You people several times said that only RP will reset , why should tire reset now i am in ACE rank is also 1500 , this will reset ?

[feral forge]

Tier will reset at the end of season C1S1, which should be on September 13.

[worn edge]

In fact at end of Month 2 which is September 13 ?

[narrow heath]

Hi

Sir i have an issue

[cyan citrus]

Hello ! Please state your issue .

[feral forge]

The end of RP M2, yes.

[narrow heath]

In pubg mobile gameloop emulator

[cyan citrus]

Please use #emulator-support for emulator related queries .

[narrow heath]

My socpe on and close atomatically in close range

[night cloak]

@feral forge will the emote will come again in RP M2 ( Elite Plus)

[feral forge]

No information in this regard.

[night cloak]

Okay , If you know personally please dm me the information .

[river burrow]

Hi , in growing event i have 805 points to get the ump skin free and 300 uc with only 200 uc .but I mistaken choosing the third one instead of the last one so i get only 60 uc insted of 300 uc , can you help me ? 😢

[cyan citrus]

Unfortunately , if you have already made your choice then there is nothing you can do to change that .

[low hare]

so what is this answer

[cyan citrus]

We do not provide support for the PUBG MOBILE India version . Please continue with the relevant customer service for further assistance .

[low hare]

they just telling like nothing

[proud lark]

What action is pubgm taking for players which play with Hackers for rank push ?

[cyan citrus]

There will be suspension for 7 days with a tier reset. If the violator continues this behavior , a suspension with longer duration will be applied .

[night cloak]

why deleted friend show on pubg

[cyan citrus]

Can you please elaborate your concern ?

[night cloak]

I deleted some players from my game But it still showing they are on my friend list

[pallid briar]

Are they connected to you via any social media?

[night cloak]

Nope they are just friend on game.

[pallid briar]

Can you please try restarting your game and your phone in general??

[night cloak]

I did it.

[pallid briar]

What social media account are you logging in with?

[fossil bridge]

Hiii can you tell me more about the upgrade pass perk

[night cloak]

Just email and google play link

[fossil bridge]

The event

[sick shale]

You can find more information by clicking on the question mark (?) at top-right of the event page.

[fossil bridge]

Ok but I have a question

When you purchased the rp in the event how much uc wil it cost and I also have the 60 uc discount from rp m1

[pallid briar]

Can you please try repairing your game and logging in with a different method @night cloak?

[feral forge]

You will have to pay the required UC to enter/create a group, which will cost you 290/870 UC, and you can use the RP Upgrade Card (M2) to redeem the RP M2 later when the new RP starts.

[night cloak]

I tried but it's not working

[fossil bridge]

Ooh ok thanks

[long pendant]

Hello I had my account highjacked and you guys told that I need to contact In-game support
I did that and provided proof of ownership of the account but after a week of waiting they just sent me a prewritten message saying I can unlink the hacker's socials and wait 7 days
But that can't help me because he keeps loggin in and the 7 day period resets

[feral forge]

Could you please provide us a screenshot of the response?

[long pendant]

Of course but it's in Arabic

https://cdn.discordapp.com/attachments/218881300918960138/873247569986334730/image0.png

[feral forge]

Which of your login method has been accessed/compromised by the unauthorized person, and do you still have access to it, @long pendant?

[junior shard]

I got scammed in the pubgm chat of this server

[cyan citrus]

Please report the issue in #discord .

[junior shard]

Iss?

[fierce night]

why im i getting this when i try to play all talent champioship

[feral forge]

Did your account ever get suspended before?

[fierce night]

7 days team uping with cheater without knowing !

[long pendant]

@feral forge the hacker hacked my Twitter and logged in and used a different version of the game for my account so that I couldn't log in for weeks and he managed to remove all my socials and add his own I can still log In from my linked email but he immediately logs me off

[feral forge]

Then, we are sorry to inform your that, accounts that have a history of cheating or other illegal activity that violates the game's ToS will be permanently suspended from participating in the All-Talent Championship. So it is not likely you can join a crew or participate in such event ever again.

[fierce night]

it team uping with cheater not cheating !
my friend are playing and we got the same baan

[long pendant]

I spent a lot on my account and I have all the receipts from all the way back in January 2019

[feral forge]

If you have selected that you still have access to your login methods, then the customer service in-game will redirect you to recover it. You should send them a request to unlink the unauthorized person's social media instead.

[knotty barn]

Hi @feral forge
I have been texting with you supporters in here for some time ago, because I have lost access to my account.
I was logged out from my game account a couple of days, and when I was trying to get on again, I got the messages as you see on the screen shots.
The days when I was logged out, I updated my iOS on my iPhone12, as well as the Facebook app (don’t know if this could be the cause of the problem).
Moreover I have made the big mistake to not use 2FA. I only used Facebook to login.
I was earlier on told that I should contact Facebooks customer server, by your support in here.
If you are not already aware, I can inform you that it basically is impossible since such customer support doesn’t exits.
So my question is, what can I do as a loyal long lasting customer and loyal user of this game? I have spent thousands of euros and countless hours on this game. This situation is really frustrating, I hope you will look at my case once again and hopefully we can find a solution. Perhaps you can also provide contact info for Tencent technical support. Any helps is appreciated, thanks.

[long pendant]

How do I do that please
I have tried everything

[feral forge]

If your account has a suspension history, no matter the reason, you will not be able to participate in the ATC.

[feral forge]

For the notice from your last screenshot, if you exit during the login process, it will revoke your authorization and you may need to wait some time to login again.

Also, may I know what are your social media linked to your game account?

[bright crag]

can anyone explain to me how the growing pack works, im a little confused

[fierce night]

me and my friend have the same ban and he can play

[coarse steppe]

I want to ask to clarify some things

Will the ranks will reset next week?

[feral forge]

Unfortunately, we do not have more information on this regard, @fierce night.

[feral forge]

No, Tier reset at the end of the season C1S1 will should be on September 13.

[fierce night]

no

[knotty barn]

Yes I am aware of that. My social media link is Facebook

[fierce night]

daaam i don't know why can't play and he can the thing is we got the same ban from the same hacker 2 s ago

[feral forge]

I was earlier on told that I should contact Facebooks customer server, by your support in here.
If you are not already aware, I can inform you that it basically is impossible since such customer support doesn’t exits.
Are you referring to the Facebook support and did you contact them through the link that you can find in subpoint 2.8 in #faq, @knotty barn?

[bright crag]

If u buy that do u get the uc ?

[feral forge]

Yes.

[bright crag]

oh

so 200 uc + 800 points = the ump45 skin and 300uc with the 10 vouchers

[feral forge]

Yes, correct.

[bright crag]

ah thank you

[knotty barn]

Yes I have been looking at this link earlier on. I found one place where I could report a problem, which i did. But this is not a chat or service for customers. This is a function for their developers. Otherwise I only find articles on this link

[knotty barn]

But isnt it possible to contact your technical support/developers? and get "behind the system", and for instance give me access through/add my email, phone number or another Social media? I mean I can easily prove that i own this account with all/many receipts over the years, I can tell which seasons I got the Conq. frames and on which servers, which skins I have etc.

I know. This is exactly my point

Can I ask why? I can easily prove that I own this account.

[feral forge]

If Facebook is your is your only login method to your game account, you will have to recover it. The in-game customer service can only provide assistance to unlink unwanted social media from your game account, they will not be able to help you to add another one.

[knotty barn]

Okay. Do you have any suggestions how to fix this issue with Facebook since they dont have any customer service? 😅

[cyan citrus]

May I know when your Facebook account was compromised ?

[knotty barn]

Last time I was logged into this account was 10 days ago

[night cloak]

Yeah, i got it on my new phone and it didn't changed i guess that counts?

[long pendant]

@feral forge how do I request to unlink the unauthorized person's social media?

[cyan citrus]

Please try to use this link to report a compromised account : https://www.facebook.com/hacked .

[feral forge]

You may contact the customer service again and follow the steps in this screenshot as reference, @long pendant:

[feral forge]

If you have already tried to perform a routine repair and it did not work, feel free to submit a report regarding the issue in #old.

[knotty barn]

But my Facebook account is not hacked. And I am pretty sure that my game account isnt hacked. At least I know that game account have been offline for 10 days

[cyan citrus]

I apologize for my misunderstanding . Can you please make a small recording when you login your Facebook account ? While doing so , hide any personal information or login credentials .

Self promotion is not allowed in this server .

[worn edge]

Hi , i have mistakenly change my server from eroup to KJRP , PLease help to get back , and i reset to Gold tire ID 5514119519😩

[cursive heron]

Hey my account stolen can anyone help me?

[cyan citrus]

Unfortunately , you can't reset the server until the cool down is over . Your only option now is to wait .

[night cloak]

Alright did it

[cyan citrus]

Please add some more details and mention the exact social media account that was compromised .

[lost bobcat]

finski#0100 is not leaving our lobby we told him repeatedly

[worn edge]

I should wait for 60 Days ? My MS is 320 in this server . I cant play

[cyan citrus]

Please use #discord for such queries .

[lost bobcat]

ok thx

[cursive heron]

My Facebook was stolen, and I can't reach it anymore.

[cyan citrus]

Yes , unfortunately there is no other way . Alternatively , you can play with your friends with the low latency servers for the time being .

[knotty barn]

You mean to my Facebook? Or when I try to use Facebook logging into my account?

[cyan citrus]

When you try logging into your account .

[worn edge]

😥

[cursive heron]

Now I open my account but The thief opens it with me.

[cyan citrus]

May I know when did this open ?

[cursive heron]

Facebook was stolen in the morning, or I found out in the morning.

[cyan citrus]

Please refer to this link for compromised Facebook accounts : https://www.facebook.com/help/203305893040179/ . May I know if you have any other social media account linked to the game ?

[cursive heron]

Gmail and Linking modern email

I have proof that it's my account.

[cyan citrus]

Please try to recover the Facebook account from the customer service of Facebook . If you fail to do so , reach out to customer support in-game to remove unauthorized Facebook account from the game . Also , you can remove the Facebook account from in-game by logging into your gmail . This process may take up to 7 days if the hacker doesn't login your account during the process .

[queen maple]

hello, on this season i buy normal royal pass, not elite pass plus
there anyway to get bugi vugi dance? next season if i buy elite i will get it or what should i do to get it ?

[cursive heron]

I've texted the game's support, and it hasn't been answered yet.

And the robber consumed all the unknown coins.

[cyan citrus]

You can't get the emote if you already purchased Royale Pass Elite and there is no information whether the same emotes will be available in next season or not .

[cyan citrus]

Please refer to #faq sub point 5.5 precisely for further information .

[night cloak]

<@&481161015728406538> The chipotle event is over but I had 80 coins 2 days in a row I wanted to collect my reward and it said server was busy. So whatever that reward code I never got it so it sounds like the game just wasted my time only a couple of seconds of me clicking on collect coins every day. Very much time wasted. Pubg mobile cant do a event like this there to busy making all these expensive things taking all your money.

[cursive heron]

If you wait for more support, the robber will run hack and the account will be built.

Band*

[cyan citrus]

Please be advised that your account security is your own responsibility . Do not share your credentials with anyone and use two step authentication .

[queen maple]

i get it thanks for answer, so i just need to wait if there is same emote next season i buy rp elite plus to get it and if not i buy normal rp right ? 😄

[night cloak]

The chipotle event is over but I had 80 coins 2 days in a row I wanted to collect my reward and it said server was busy. So whatever that reward code I never got it so it sounds like the game just wasted my time only a couple of seconds of me clicking on collect coins every day. Very much time wasted. Pubg mobile cant do a event like this there to busy making all these expensive things taking all your money.

I even ping the mods no responce

waste of time collect coins and I get no reward code

[cyan citrus]

Can you please try to login the account from another device and see if it is still showing the same error ?

[knotty barn]

I have already this this several times. I usually play on iPhone12, but I also tried on an iPad and a Razer phone. Same issue on all devices

[cyan citrus]

Can you ask your friends to open your profile from their Facebook and see if they can see your timelines ?

[knotty barn]

this issue appeared after I updated my iphone to iOS 14.7.1 (dont know if this can be a reason)

[night cloak]

Will rank be reset when RP resets? Or will it continue through September

[knotty barn]

They can see my post/timelines

[night cloak]

there moderators so they cant help you for much

[balmy scarab]

Hello my PubG Mobile account has been hacked and whenever I try to login with my email it says that the account has migrated to a different version. I did not migrate my account and the twitter that I have linked to the account has been hacked 100%, I have contacted twitter but they havent responded. Currently i can prove ownership with recent purchase reciepts along with i still have access to my email and email login. I have contacted support through the game and email and have recieved 0 replies, not even a ticket number. What steps can i take to get my account back?

<@&481161015728406538>

[hallow gulch]

Avoid mentioning the moderator role unless it's an emergency, @balmy scarab.

[balmy scarab]

New here, was not aware

Will I have to hire a lawyer in China to go to the tencent headquarters to retrieve my account? The city tencent is located is currently in lockdown so my chinese friend cant cross city borders to ask for me either.

[cyan citrus]

Unfortunately , I don't have any other solution other than to redirect you to the Facebook customer support .

[hallow gulch]

Please patiently wait for customer service to reply, knowing that accounts once transferred to a different version, they cannot be reverted back. You will be able to prove your ownership once customer support are on the case, through asking you for details you shall provide. As for the wait, it is not exact, nor do you get a ticket for your turn. Sending a reminder wouldn't be too bad.

[balmy scarab]

Still cant wrap my head around a $161 billion company having 3 month support wait times 😂😂😂😂

[hallow gulch]

It is not 2 or 3 players that require assistance, it's thousands. Especially in such times, you are always free to start a new conversation, until hopefully, you get a reply.

[night cloak]

yeh @balmy scarab these mods cant assist you like they cant with me

[balmy scarab]

all good. Jusy confirming the email is [e-mail]

[night cloak]

the pubg company talks different languages. The one language they speak most is money money money money money

[cyan citrus]

Please avoid having unrelated conversations here . Move to a discussion channel instead .

[night cloak]

I can email them about my question I asked here just to wait 3 days then get some message like reply to this above and wait another couple days

[lunar peak]

A simple question. In the rules, there was no rule of not leaving matches. For the first three days, how do you punish a team for something that was not mentioned by you?

[raven lichen]

Hey

Is +17 points good for diamond 5 4 th place and 3 kills?

[knotty barn]

Fair enough.
Even though I think it is really frustrating to be trapped in between two huge corporations and very limited customer service. The issue seems really simple, I cant login to my account. I got all the proofs that I own the account, and can easily provide this. Leaving the solution to Facebook customer service is like saying there is no solution and the account is lost forever. I know this is not your fault, but still very frustrating. Thanks for the assistance anyway 🙏

[night cloak]

The chipotle event is over but I had 80 coins 2 days in a row I wanted to collect my reward and it said server was busy. So whatever that reward code I never got it so it sounds like the game just wasted my time only a couple of seconds of me clicking on collect coins every day. Very much time wasted. Pubg mobile cant do a event like this there to busy making all these expensive things taking all your money. Someone answer this question I want answers I can get the 7 min back I wasted on something i was looking forward too

[queen maple]

YES

[lunar peak]

Can any one help sepi ?

[night cloak]

who is sepi

[raven lichen]

Is +17 points good for diamond 5 4 th place and 3 kills?

[night cloak]

yes

[raven lichen]

How come?

[lunar peak]

My team

[night cloak]

Im in crown 3 only get 5 points on livik for second place or something with no kills and on erangle get 11 points second place for no kills

[raven lichen]

Oh

That's very good lol

For crown 3

[night cloak]

get 6 kills per game on livik and winner chicken dinner and you will have about 19 points if your lucky

in diamond

[raven lichen]

Trying to get conqueror in solos it's very easy bc 100 place is only 100 points above conq

lol

[queen maple]

when i play for conqueror solo europe rank crown to ace , top1 with 2 or 3 kills i get max +5points

[raven lichen]

What's the best map for points?

Oh

[night cloak]

solos conquer how many points do you have until you get there

[lunar peak]

Seriously ! Im talking about pmco , and you talking about diamond and crown a sepi

[sour bronze]

when is result coming out for pmco 2021 nepal region

[night cloak]

what server do you play on drixzy it depends

[raven lichen]

I'm in diamond 5

[knotty barn]

Last question @cyan citrus. Do you know what happens if I press remove on the Facebook app - see screen shot. Is the access then completely lost to my account?

[lunar peak]

@woven raven

[cyan citrus]

Please move to #pubg-mobile for discussions .

[raven lichen]

Um north America sever

[hallow gulch]

Everything PMCO related can be found #pmco, including the channel's pinned messages, @sour bronze and @lunar peak.

[night cloak]

then erangle is the best but the sand map is the best for earning points but when I go on there I get the korean players and they kill you real quick when its there whole squad vs you

[raven lichen]

Oh

[hallow gulch]

For PUBG MOBILE talks, please take it to #pubg-mobile, @night cloak and @raven lichen.

[lunar peak]

The channel is closed and i need help

[raven lichen]

But I play solos not squad...

[hallow gulch]

Any help from that point on out is handled in the relevant teams' discord server.

[night cloak]

lets talk in dms or pubg m chat before they get mad

[cyan citrus]

No , you can simply login again from the game .

[night cloak]

there telling us to talk somewhere else and can cleary say that but cant answer the question I asked 3 times

[lunar peak]

Can you dm me ?!

[knotty barn]

👍

[hallow gulch]

Feel free to contact customer support for assistance, since the event you speak of is a regional event, not all of us have it.

[night cloak]

and how long will this support take

how many days for a response?

[vivid light]

Hello , When I want to join my teammates in a crew they say a weird chinese message , why ?

[hallow gulch]

I am sadly unable to assist you with PMCO related issues, please do as told above.

[vivid light]

I tried reparing the game , restart ...

[night cloak]

pixel answer question

[vivid light]

Pubg global version

[storm flume]

Please refer to subpoint(s) @night cloak in #faq for further information, 5.5.

[night cloak]

and its chinese because the game mobile version is made in china

[hallow gulch]

I will get back to you in a minute, @vivid light.

[vivid light]

Thanks

you can ping me when you have an aswer

[night cloak]

one week later

[hallow gulch]

As mentioned, you have reached the maximum limit of joining teams during the national games. You sadly cannot join until a certain while.

[vivid light]

Can I know how much time I have to waiy

[hallow gulch]

I sadly do not know.

[vivid light]

Because since last wednesday they tell me this text

[pallid briar]

To my knowledge, this is due to the All-talent championship and the crews that you are trying to join are locked due to the All-talent championship. You might have to wait for the event to end before joining a crew again.

[wispy crow]

One of My friend has Enable under 18 management option

Any Solution

@hallow gulch !

[sick shale]

He must wait for the cooldown period to be over, if there's one. Should you have any further questions, please contact customer service in-game.

[wispy crow]

Isn't any other Solution

[sick shale]

No

[tribal skiff]

Device: Redmi K20/Xiaomi Mi 9T (naming is region dependent and its the non pro version)

Pubg crashes mid game, usually in Erangle classics, and mostly when I'm in a car and there are enemies nearby, it crashes on most drivebys, and occasionally at the end of a match (on results), it also does crashes randomly when I'm not doing anything but not as common as these other things... I don't use GFX or any 3rd party software... My phone's performance might not be the best but when it crashes there is no noticeable lag so I assume its a software issue. It crashes 3 times a match and I cant play All Star Championship as a result.. Plz help

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @tribal skiff. You can also submit a report in #old in compliance with the channel's pinned instructions.

[grand warren]

any specific rules for Sunmer Challenge tournament for North America?

[sick shale]

No. The rules are very simple and clearly written in #events

@night cloak E-mail addresses and phone numbers cannot be unlinked at this moment.

[night cloak]

dont tell him how to unlink

[surreal geode]

I was in a crew challenge today, the first match of the day and 2 hackers got banned on 3rd zone, does that automatically disqualify the teams they were in?

[night cloak]

he is probaly a person who stole someones account

[static apex]

????

was in the middle of a game smh and got kicked out

[night cloak]

log back in that happen to me before

you have to log back into your social media

[pallid briar]

Please refer to subpoint 4.9 in #faq, @static apex.

[lethal orchid]

سلام عليكم

[cyan citrus]

Please state your issue in English .

[pallid briar]

Please do not use languages other than English, @lethal orchid. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[storm flume]

Please refer to subpoint(s) 4.9 in #faq for further information, @static apex.

[dusk gust]

Hello, my friend getting ban for using not official version of pubgm, but he reinstalled pubg 3 times, he dont gave his account for someone

[naive rover]

Can anyone help me about pmco pls ?

I am the manager of TEAM 1802, my team played PMCO United Kingdom qualifiers. I counted the points and we were in the top 10 of the highest scoring teams to advance to the Group Stage. And I still haven't received an email for the ring in ? @pallid briar

[celest shadow]

Please make sure that he downloads the game from the Google Play Store or AppStore. Should he require further assistance, he can contact the customer service in-game for this.

[pallid briar]

Refer to the least message in #pmco and read all the pinned messages, @naive rover.

Please be patient regarding the selection process of Group Stages teams, this will be handled in the respective PMCO Discord server for your region. Your team will be notified through email/In-Game mail for confirmation and further instructions regarding Group Stages.
A total of 32 teams will advance to the Group Stages, including invited teams. As everything is subjective the final number of the invited teams may vary, based on how many invited teams accept their invites.
This is being done region by region, so there is no specific time for when each region will get it.

[boreal axle]

i have a problem whenever i try to choose the region and country it doesn't come to me for some reason the last event i couldnt see it cuz i cant adjust my own region

[cyan citrus]

You can only change your region to where you currently reside .

Purchasing PUBG MOBILE accounts is against the terms of service . As of All-Talent championship , you will be restricted from participating in the tournament if you were suspended before .

[boreal axle]

Yes but the option it self is not even available for me

[cyan citrus]

Can you please share a screenshot of your basic settings ?

[median jackal]

Have you joined any crew before when "All The Talent Champions" were running and were accidentally removed from the crew?

[cyan citrus]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[boreal axle]

what GDPR, GDPR shouldnt apply on me cuz i dont have GDPR in my country which is Egypt

[cyan citrus]

Please refer to my above message again .

[jade vine]

It s someone to help me ?

[pallid briar]

Please state your issue first.

[cyan citrus]

Yes , please state your issue .

[jade vine]

I have a problem with my account

[pallid briar]

Please elaborate your problem.

[boreal axle]

what GDPR, GDPR shouldnt apply on me cuz i dont have GDPR in my country which is Egypt

[jade vine]

I had a Phone and I selled it and at the start I didn't know about email linked or something like that

The problem it's that I didn't link my email from pubg

I think the guy that I selled the Phone he got acces to my accout I am not sure about that

[cyan citrus]

It doesn't matter what your country is , GDPR rules apply to the account regardless of your country .

[pallid briar]

Please use the Log out of all devices option in-game so that he can no longer access your account.

[jade vine]

I did it but the problem it's that I didn't make by myself the email linked

[meager pumice]

How much matches can be played in 1 day of crew?

[jade vine]

Since now I didn't had the problem

And someone still can logging to my account

I have only Facebook and twitter

[pallid briar]

You can play upto 6 matches in one day in All-Talent Championship.

@jade vine can you please make sure all of your login methods are secured?

[jade vine]

I tried to contact customer service I did everything they asked me but I don t have the payments

[meager pumice]

And how much will get me calculated

[jade vine]

All my loggings I mean Facebook and twitter are secure but I don t have acces to email linked I didn t know about that

[pallid briar]

Only best 6 matches will count towards your ATC rankings.

[jade vine]

I don t have acces to this one

[meager pumice]

Thats means i now have 50 points in 4 matches and if i dont play now anymore can someone remove me from 3 place which im now

[jade vine]

That I marked

[pallid briar]

Unfortunately only the customer service in-game help with account related issues. Please contact them for further assistance in this regard.

[jade vine]

Ok i have one more question

[pallid briar]

Sure, feel free to ask.

[pallid briar]

If any other team is able to get more points than you in their best 6 matches combined then yes they will replace you and your position in the leaderboard will drop.

[meager pumice]

Oh only best 6 matches watching?

From next stage@pallid briar

[pallid briar]

You need to provide them with all the information they ask correctly to receive any assistance. Please provide them will all the information correctly.

[jade vine]

I don t have any prove of payment

[boreal axle]

I didnt create my account in europe am in egypt and i have always been in egypt ive never ever went outside of egypt so if u have something different then that sounds like a you problem not me

[pallid briar]

Each team can play unto 18 matches in one week and 6 matches per day. Only best 6 matches from the total amount of matches will count towards your ATC ranking. The top 40 teams from the ATC leaderboard every week will advanced to the semi-finals stage, @meager pumice. Hope that helps.

[meager pumice]

Now i understand all tnx

[pallid briar]

Glad to help out!

[stoic wyvern]

Hello so my account was hacked and the hacker unlink my account and add his account instead and when i contact the costumer service to let me unlink the hacker’s social medias like you guys told me they said that i should wait 60 days but today they send me a message telling me that i can unlink the account but when i tried to this code keep appear any help ?

[pallid briar]

If you have never made any purchase, just tell the customer service in-game that you do not have it.
Please refer to this response, @jade vine.

[peak elm]

I was banned for a month without any reason, the only reason is that I was playing with a guest account with my friend and my friend was a hacker and I don't know and he was banned for 10 years but it deserves the ban, but my guest account was not banned and my original account was banned please Reply and problem solving

[pallid briar]

Please try to repair or reinstall your game completely.

Please refer to subpoint 2.12 in #faq for further assistance, @peak elm.

[stoic wyvern]

Already tried that

[peak elm]

The #faq i read it but he did not help me

[pallid briar]

It is most likely a visual glitch. If you have already tried repairing and it didn't help, please contact the customer service in-game for further assistance in this regard.

[pallid briar]

If you believe that your account has been wrongfully suspended, you can submit an appeal by clicking on the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered, your only option is to wait until the specified date.

Repeatedly asking questions related to account suspensions will result in a removal of your ability to send messages. We are unable to assist with this matter through the community in any way.
Please read subpoint 2.12 of #faq again.

[stoic wyvern]

Okay thank you

[pallid briar]

You're most welcome.

[meager pumice]

@pallid briar man what is ATC?

[pallid briar]

All-Talent Championship.

[meager pumice]

Thats like region? Or?

[pallid briar]

No, it is not a region. It is the name of the competition.

[meager pumice]

Ok i understand u now

[tepid cypress]

I want Admen.

[pallid briar]

Please state your issue first.

[tepid cypress]

Are you Admen? @@pallid briar

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv, @silver wing.

[pallid briar]

There are no admins. Only moderators who are volunteers moderating the Discord server. But please state your issue first.

[rancid haven]

I need to speak with support. Where can I do it online?

[pallid briar]

Could you elaborate your issue and which support are you referring to?

[tepid cypress]

It took the Ban after shipment from Medya Sabe.@@pallid briar

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tepid cypress.

[silver wing]

Thanks.

[raven zinc]

Что делать, если забанили просто так?

[rancid haven]

@pallid briar I want to report about RMT

[pallid briar]

Please do not use languages other than English, @raven zinc. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pallid briar]

Please elaborate what you mean by that.

[raven zinc]

What to do if banned just like that?

[rancid haven]

@pallid briar Man bought an account with real money

[pallid briar]

Please be aware that buying/selling accounts is against the TOS and may get your account suspended.

[rancid haven]

@pallid briar Not me!

[pallid briar]

If you want to report such players, please report the player in-game. You may select the Other option and provide a detailed description of your report, @rancid haven.

[rancid haven]

@pallid briar I will not be able to find him in the game

[pallid briar]

The reason should be stated at the account suspension dialog box. Please refer to subpoint 2.12 in #faq for further assistance.

[pallid briar]

Try reporting from the tier overview section of their profile via friend search.

[raven zinc]

They wrote to me that I broke the rules, although I did not break them. The last game had a high ping, perhaps the system considered it a cheat, and banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @raven zinc.