questions

[simple orbit]

And before i had ace player joined

Before this season

[cursive crater]

woww u are pro

[simple orbit]

Can skme1 fix it

[feral forge]

Feel free to provide your feedback regarding this in #old, @cursive crater.

[simple orbit]

Some1*

[sleek badger]

36 hours and im still cannot get past the loading screen. Devs are sleeping during weekends

[cursive crater]

OK thank

[brazen rune]

wassup yall I got an issue

[celest shadow]

Team effects only last for a season, @simple orbit.

[cursive crater]

no

[simple orbit]

@celest shadow oh ok ty

[brazen rune]

I can't join pubg

enter*

helppppp

[feral forge]

Could you please elaborate?

[polar shell]

I bought it i don't use emulators whoever did the command for me

[severe cosmos]

@feral forge help me My pubg is stuck in the loading screen i did routine repair and even reinstall after reinstalling it went in but agin game crashed so i restarted now again stuck in loading screen

I even contact customer they said to force stop routine repair reinstall

I did all but still stuck

[brazen rune]

@severe cosmos same for mine

it doesn't let me through the loading screen

[severe cosmos]

Same here bro @brazen rune

Tomorrow tournament 😩💔

[sleek badger]

Same here. Now i cant do my RP mission. Collect daily UC and so on. And they dont care and won't compensate

[brazen rune]

bruhhhhhhhhh

[feral forge]

Please submit a report regarding the issue in #old with the following information, @severe cosmos and @brazen rune:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[brazen rune]

@severe cosmos try using vpn

@severe cosmos but the ping will be high aff

[severe cosmos]

Ok✌️

[agile oxide]

Hello how u do u fix sprint button it’s bugged?

[sturdy yacht]

@feral forge which event this

[feral forge]

This issue has been forwarded and awaiting for further response. You may also consider reporting this in #old. You may edit your previous message to include more details or post another report after the 6 hours cooldown.

[feral forge]

The event should look like this.:

[light spear]

@cyan citrus Dear brother, I went into the settings and did everything, but I did not understand anything, is there any other solution?

[sturdy yacht]

@feral forge why for me not showing

[light spear]

@cyan citrus

[feral forge]

You may try to repair your game from the login menu.

[cyan citrus]

@severe cosmos@brazen rune @sleek badger, you may try to apply this fix . When the game is on initial loading screen, disconnect your internet . When the message Unable to connect server pops up , reconnect the internet again and press OK . Also , you may try to change your network .

[sturdy yacht]

@feral forge OK

[cyan citrus]

What did you not understand ?

[severe cosmos]

Ok bunk ill try and see

[sleek badger]

Already did. Still same. Tried using wifi, celular, and LAN.

[light spear]

@cyan citrus Customer service inside the game Peggy, I did not understand anything in the end. He told me the conversation is over and I do not understand anything, so is there another solution for the third link

[gilded geode]

I want to apply for pubg Content creator
I have 1.9k+ Subscribers on YouTube

[night cloak]

Please FIX the custom rooms for scrims so the room master can setting the loot drop as before the updated in advance room setting, otherwise we pay for advance room with very minimum loots and it is very irritating!!! Thanks

[cyan citrus]

I'm afraid there is no other solution .

[gilded geode]

?

[celest shadow]

You may refer to the community section of #735483472432594994 for further information.

[light spear]

@cyan citrus
I mean, this is how my account will be preferably linked to the third link forever??

[severe cosmos]

@cyan citrus same bro didn't work

[celest shadow]

Feel free to report it in #old. Thank you.

[light spear]

@cyan citrus

[cyan citrus]

@sleek badger@light spearSee if you have any software or system updates , otherwise you will need to refer to this message : #questions message

[cyan citrus]

I already answered you multiple times , please refrain from repeating the question .

[sleek badger]

Already did hours ago. Now patiently waiting for feedback.

[light spear]

@cyan citrus Can I talk to someone who works in PUBG Mobile please

[gilded geode]

Me Also

[cyan citrus]

All the users here are just volunteers and are not connected with game developers , @light spearand @gilded geode.

[pallid briar]

@gilded geode please be aware that you have already been replied to.

You may refer to the community section of #735483472432594994 for further information.

[gilded geode]

Ok

[light spear]

@cyan citrus But do you know any group or person that solves the problem?

@cyan citrus

[ornate saffron]

I contacted Mr. Ali as you can see in the picture and sent him my required information as my Facebook account was hacked and the hacker linked his email to my Pubg account and now the company has made a band for my account for one day in violation of the rules and I did not stay in Any day-long match, the one who broke the rules is the hacker, not me.
Please solve my problem as soon as possible.
Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ornate saffron.

[pallid briar]

Only the in-game customer support can help you with account related issues.

[severe cosmos]

Who is the discord admin?

[light spear]

@pallid briar How can I contact customer service and please understand me well

[pallid briar]

There are no admins. Only Moderators.

[severe cosmos]

Then who is Mohammed 1

[pallid briar]

Please refer to subpoint 5.4 in #faq. Also please avoid asking the same question as it might get you muted.

[pallid briar]

Could you please elaborate? Is this an PUBG MOBILE related inquiry or a discord server related inquiry?

[gilded geode]

@pallid briar Hi

Anyone here for 1v1 room

[light spear]

@pallid briar I just want to solve the problem of the third link, but I don't understand anything

[pallid briar]

Please ask in #matches.

[gilded geode]

Ok

[light spear]

@pallid briar

[severe cosmos]

Bro i am stuck bro😭 i have tournaments tomorrow i am a T1 player but my pubg is stucked😭💔

[feral forge]

Please contact the customer service in-game for further assistance, as this is a matter that only they can assist you, @light spear.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[feral forge]

Please understand that it would take quite some time for the developers to patch and fix the bugs. Sorry for the inconvenience, and hopefully these issues can be fixed with a patch soon.

[light spear]

@feral forge
Oker, I understood how to enter and talk to customer service when I entered the word customer service, what do I do next?

@feral forge

[feral forge]

You may refer to the screenshot below as reference, you should answer the FAQ bots' question correctly in order for it to redirect you to a real support agent, @light spear:

[gleaming laurel]

Help, my account has been phished

[feral forge]

Do you still have access to your PUBG MOBILE account, @gleaming laurel?

[gleaming laurel]

I still have login access to facebook and email

[feral forge]

Please contact the in-game customer service for further assistance in this regard, you may refer to the screenshot attached above as reference on how to request a support agent to unlink unwanted social media accounts for you, @gleaming laurel.

[gleaming laurel]

how do we chat with pubg mobile developers

[feral forge]

What does it concern?

[gleaming laurel]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gleaming laurel. Remember to read through #faq before asking questions in the support channels.

[feral forge]

Please refer to subpoint 4.8 in #faq for possible solutions and see if that helps, @gleaming laurel.

[gleaming laurel]

my account got phished, and i can only login via email and facebook, i feel very disturbed because he can login via twitter, i really want his link first released soon

[feral forge]

Have you tried to login with another internet connection, @gleaming laurel?

[spare jasper]

MY pubg kr account ban without any reson iam not using any hack
WHY BAN PUBG i have mythic
dress and gun skins pls fix your ban glitch RECENTLY Big youtubers get ban without any reson pls fix your glitch and unban my id
KR id neckname- YT×KING×PRO

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spare jasper.

[sour kelp]

Hey I am very Frustrated I am playing from season 2 and I didn't get any Mythic item 0 Mythic item I have 😭

[sick shale]

It just depends on your luck.

[night cloak]

When s19 end?

[sour kelp]

😭

@sick shale any trucks for crate opening

[feral forge]

July 12.

[night cloak]

I think season

[gleaming laurel]

I've tried it many times, when I enter the game, it says your account is logged in from another location

[night cloak]

July 12 is last season 19 day?

[feral forge]

My apologize, the Royale Pass will end on July 12 and the new season should start on July 14 02:00 UTC.

[night cloak]

And july 12 rp locked?

[feral forge]

correct.

[feral forge]

You will have to contact the customer service in-game for further assistance in this regard, as only they can assist you with account related issues.

[languid saffron]

What in the attack on titan 🤣🤣

[gleaming laurel]

Is there a way to contact customer service?

[rugged sparrow]

lol

[feral forge]

You may contact the customer service in-game via the login menu of the game, @gleaming laurel. You may refer to subpoint 5.4 in #faq for further instructions.

[night cloak]

Is the new weapons coming to training grounds?

[pallid briar]

Yes, it should be available in the future versions.

[minor marlin]

Any solution

[polar marsh]

Please refer to the private message from @polar marsh for further information, @minor marlin.

[night cloak]

If july 12 rp locked, july 13 start new season

[fossil bridge]

Which app can i use to show how many fps i get when playing

[fossil bridge]

Nope 14 july

[cyan citrus]

It is not recommended to use third party apps to manipulate PUBG MOBILE functionality .

[fossil bridge]

Ok

[night cloak]

July 12 end rp

July 13 rp locked

And july 14 start new season and rp

[pallid briar]

@night cloak Yes.

[night cloak]

.

[cyan citrus]

@night cloakThe season RP will end on 12 , however you will be able to rank until 14 with the start of new season .

[olive tendon]

Does gameloop supports bgmi

[storm flume]

You can now access #emulator-chat and #emulator-support, @olive tendon. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

I can play weekly matches in EU server?

[feral forge]

Yes you can.

[night cloak]

When?

Today was asia

[feral forge]

You may refer to the pinned message in #matches, and please use #discord next time for such.

[cyan citrus]

Timing Sundays (Europe):

▫️ 15:00 UTC
▫️ 16:00 UTC

[hazy phoenix]

Guys my friend tried gfx tool for 1 game and then deleted it will it affect something in the game?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @hazy phoenix.

[hazy phoenix]

Mods can you answer me please

?

[naive island]

Edit: All sorted, ignore the ping. Problem was me having a brain fart 😆

Hi there, I need some help on this soon as RP is due to end. @lime juniper
I purchased 300 RP S19 points from the RP shop with 3,000AG and they haven't been credited to my account. (I should have 432).
I do this purchase every season and this is the first time it has happened

[feral forge]

Please reinstall PUBG MOBILE and do not use GFX tools again as it modifies the game files and that is against PUBG MOBILE's terms of service, @hazy phoenix.

[hazy phoenix]

Ok thank you for answering i will tell my friend

Have a great day guys

[feral forge]

Could you please check your inventory, @naive island?

[abstract meteor]

How can i use Super Smooth option?

[jovial imp]

Hello is Bunk here ?

[raw ocean]

Hello

[pallid briar]

The option is currently not available yet. Hopefully it will be out in the near future. You may leave your thoughts about it in #old.

[feral forge]

Hello, how may we be of assistance, @raw ocean?

[pallid briar]

If you are looking for a user you, may look for him in #chat.

[severe cosmos]

Did the server shutdown oh wht? For Sri Lanka?

[astral rune]

I have a problem with the A50 device. There is a splitting of the second frame. This problem occurred two days before the update and so far the problem still exists and also this problem is only for Samsung A50 devices, although my device supports 60 FPS (frame) Please reply and thank you

[severe cosmos]

All in Sri Lanka cant connect to pubg it says no internet 🤷🏽‍♂️ but YouTube 1080p working

[jovial imp]

Am just want to thank him/her for the support and assistant at morning

[feral forge]

You may submit a report regarding the issue in #old include the following details, @astral rune:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[mystic kayak]

I know this not pubg related thing but is there anyone can you help me please in this Google play issue?

Also sensitivity settings still the same but aftet the game I saw that the aim is not as used to be I don't know if this is a problem but I may should get new settings right?

[cyan citrus]

Thank you so much for your valuable feedback .

[jovial imp]

❤

[feral forge]

You should contact the Google support in this regard.

And also you may submit a report regarding your concern and feedback to the game in #old.

[raw ocean]

How do I know if my brother has been accepted into the PMCO tournament?

[feral forge]

Please use #pmco, @raw ocean.

[naive island]

OK I'm CLEARLY having a slow day today 🤦‍♀️ There they are, thanks for the assistance!

[feral forge]

Glad to read that, and you are welcome!

[mystic kayak]

@feral forge
Tysm u helpful as usual

[feral forge]

No, that does not seem to be the reason, @severe cosmos.

[raw ocean]

no one is answering me

[severe cosmos]

@feral forge its ok bro social media went down for few seconds in our country sorry for the inconvenience ♥️✌️

[feral forge]

Please wait patiently till someone respond to your inquiry.

[warm plinth]

Hello, my account was blocked on 01/30/2021 11:15:29, for shooting in the legs in TDM (team fight to the death) ID: 5132779032 nickname: shockEming. Reconsider the ban. I say thank you in advance)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm plinth.

[raw ocean]

thank you bro

[mystic kayak]

@feral forge
Do you know how i know how my frame is like it's 90 or 60?

[feral forge]

Smooth and Extreme should be 60 FPS.

[mystic kayak]

@feral forge
Can I increase it? And sorry if I'm a burden

[feral forge]

90 FPS is only available for certain devices.

[agile oxide]

Cant they fix the sprint button or what?

[mystic kayak]

Oh ok tysm again🙏

[feral forge]

This issue has been forwarded and awaiting for further response, hopefully the issues will get fixed with a patch soon, @agile oxide.

[feral forge]

You are very welcome.

[agile oxide]

Also are my controls were all moved

[feral forge]

If you encounter any bugs in the game, please report it in #old so that the developers can look into it and release a patch to correct these issues soon, @agile oxide.

[ancient path]

What?

Its 23:44

[feral forge]

It should be according to UTC time, @ancient path.

[ancient path]

So when I can get unban?

[sterile stone]

one hour

[ancient path]

Ok thx bro

[vernal turret]

Hi I cannot log in my account if I log in game is closing. And also i cannot see my profile if i enter my profile via my friend's profile his game is closing automatically what I need to do?

[feral forge]

The time now is 21:27 UTC, @ancient path.

[feral forge]

Please submit a report regarding the issue in #old with the following details, @vernal turret:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

If you can include a screen recording of your issue, then it would be very helpful for the developers to look into it.

[vernal turret]

@feral forge Okay thanks

[plush ember]

We want optimization!

[pallid briar]

Please understand that it takes some time for the developers make the game optimized for everyone. You can help out by leaving your thoughts/feedback in #old.

[ionic lance]

Please remove the fast crouch and slow prone. prone is useful in sudden fights when we get shot to avoid them to fire back, but slow prone makes it hard and we die before even reacting to the shots.

Also the stupid feature of crouch when we open scope from cover is just useless, please remove it. It messes the aim and can't shoot people because it blocks.

[pallid briar]

You can leave your suggestions and feedback in #old.

[wheat silo]

When are we getting the patch?

[cyan citrus]

What patch are you referring to ?

[pallid briar]

No information as of now. Will be in a few days hopefully.

[quasi heath]

@feral forge u here?

[rich granite]

#pmco My brother's account has been hacked mod please help me to recover his account I have sent every purchase proof Hacker change account details he unlinked everything thing Facebook Twitter Email and his phone number too please help me to recover his account
His pubg id 572003042

[storm flume]

Please contact the customer service for further assistance, @rich granite.

[rich granite]

I have tried everything thing

Still I got no help

Trying since April

[quasi heath]

All these support guys can do nothing to help in a case of account scam so many ppl have with this but all pubgm can do is to create new donation way

[cyan citrus]

If the customer service can't help you , then there is nothing else we can do here on discord . Please try to open a new ticket and provide the appropriate details .

[cyan citrus]

It may take some time to resolve your issue . Also , next time please provide the screenshot in English to better understand your concern .

[quasi heath]

Omg are u kiddin me? You are not even manager so why the hell are you trying to talk the same way like they are

[rich granite]

They do nothing they are not even replying me now I FEEL LIKE I WASTED MY TIME AND MONEY ON PUBG MOBILE

[sick shale]

@rich granite, @quasi heath

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

Repeating the same questions will result in a mute.

[quasi heath]

@sick shale I m not going to ask help of these guys, I only have 1 question but strangers without “moderator” role trying teach me something
So the question is-How can I talk to pubgm support through my social-media connected to account, which was hacked????

[static haven]

<@&481161015728406538> What is VAGUE INFORMATION on rooms?

[sick shale]

Please do not mention the moderator for non-emergency situations in this Discord server.

[quasi heath]

In-game support told me that they can t access connection of my social media and me so it s written Please connect to the support via social media to confirm that it s yours

[static haven]

Can u answer to question

[sick shale]

@static haven Can you provide a screenshot of this, or explain more

[sick shale]

@quasi heath Tell them that you don't have access of your game account.

[sick shale]

This is a community support channel. Not only moderators can provide support here

[static haven]

What does it give?

[quasi heath]

@sick shale in-game manager know this, so I need to know the way to contact support via social media. How can I do it? May be e-mail?

[sick shale]

@static haven No idea. Let me ask other moderators who are familiar with the room settings and hopefully they can answer you later.

[static haven]

Thanks

[sick shale]

@quasi heath Sorry but I couldn't understand your question

[quasi heath]

@sick shale how can I contact support via my social media? Facebook pubgm page has no button “send message” or smth like this. So may be you give me e-mail or something to contact them

[sick shale]

You can't contact PUBG MOBILE support on the social media account for such issues. The screenshot you attached isn't in English and I can't understand it but probably they asked you contact support of the respective social media account which was hacked, so you can recover access of your PUBG MOBILE account.

[light spear]

I want to contact the pubg support team

I want to contact the PUBG Mobile team for the third link. I want to cancel it

[vernal turret]

how long usually to wait for a response from feedback-bugs?

[sick shale]

@light spear It cannot be unlinked. Should you have any further questions, please contact customer service in-game.

[sick shale]

It isn't guaranteed to receive a response in #old. That channel is reserved to collect information from the players and help the team to improve the game.

[quasi heath]

@sick shale I have access for facebook, game centre and e-mail of acc which was hacked, but when hacker snick into account, they toggled their twitter, so what can I do now?
Support told me that I should confirm that I m owner of the account so to turn back confirmation, I should contact to support of account on social media
What do they mean? How should I contact them?

[light spear]

I want to disengage the third link in any way. Is there any other way?

@sick shale

[sick shale]

I answered you

[sick shale]

Do you have access of your PUBG MOBILE account?

[quasi heath]

@sick shale no it was transferred to another version

[sick shale]

Can't do anything to help you. Sorry

Follow up with the customer support

[quasi heath]

I understand, it means good buy my account, created since the release of the game and good buy all the money donated...

[light spear]

There was someone here telling me to benefit from the communication service within the PUBG game from. settings named
@cyan citrus

@sick shale

[sick shale]

You can contact customer service in-game. Yes

[light spear]

@sick shaleBut so far, I do not know how to communicate with the support of Bebji inside the game and they solve the problem of connecting the third, how do I communicate with them

[sick shale]

What do you mean? Just state your issue and answer the FAQ questions accordingly.

[light spear]

@sick shale
My account was hacked and linked to the third linked account. Now the account is with me, but I want to cancel the account in which the third was linked, how can I do that

@sick shale

[sick shale]

Please contact customer service in-game. Refer to subpoint 5.4 in #faq for further instructions on how to contact customer service.

Stop repeating.

[sharp violet]

How can I register here, what type of announcments does pubg give even staff dont know about it 🤦🏼

[light spear]

I understand you, but I want another group for Arabs, is there?@sick shale

[sick shale]

You can join MENA server for a community support in arabic language, the link can be found in #735483472432594994 subpoint 3.1.

[sick shale]

This isn't an official account of PUBG MOBILE.

[sharp violet]

I know but the announcment is the right one, cause arabic region was just finished, and All competitive players tagged this. So Im asking where can we register

[light spear]

@sick shale I'm sorry brother, but I didn't understand anything. I want a direct link to the group, please

Arb

[desert pecan]

Hey guys so...
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible
and this is my id

[polar marsh]

Please refer to the private message from @polar marsh for further information, @desert pecan.

[night cloak]

Better fix mp5k bug ASAP

[clever moss]

i want to bann my account . what can i do

[cyan citrus]

Please add your suggestions in #old along with channel's pinned instructions .

[past charm]

I used new 3rd person perspective camera view change and my game laggy now will it be fixed?

[cyan citrus]

If you believe that you have the lag just by changing third camera perspective , then you may need to change it back to the default position . Also , you can leave details of your issue in #old along with channel's pinned instructions if you believe it should be fixed in the future .

[past charm]

Ok

[night cloak]

Vague information hides the player name and flag. Instead of showing JafarTheBoss killed Powerbang on the kill feed, it will show Team3Player1 killed Team2Player2.

[unkempt osprey]

can some moderator help me

@night cloak can u accept friend request my friend?

[night cloak]

@unkempt osprey Aloha! How can I help you?

[unkempt osprey]

Can u accept fr?

[night cloak]

May I know what does it concern?

[unkempt osprey]

I want to talk about account

[night cloak]

@unkempt osprey May I know a little bit more information?

[unkempt osprey]

Account hacked and got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unkempt osprey.

[kindred bison]

Want to report a cheater

Have full video proof

[cursive pulsar]

https://bit.ly/3uDSJZv

[past fractal]

When will fix the aim assist problem

[cyan citrus]

The issue has already been reported multiple times . Please wait patiently , it may take some time before the issue has been resolved .

[past fractal]

But this is issue not feature in tdm adding

[cyan citrus]

Already aware of that . Thanks for reporting .

[past fractal]

Yes is know u know but i mean this is issue or feature adding to tdm

[ionic iris]

Nice now because of this trash update that made my 60 fps phone go 20 fps for litteraly no reason, i have deppression

[sudden quest]

can we recover a hacked acc?

[cyan citrus]

Yes, if you still have access to your stolen account .

[cyan citrus]

Can you please mention your device ?

[ionic iris]

Samsung galaxy A50

[sudden quest]

like, i have not played pubgm for few months and now when i tried to login i cant login both the platforms i linked, i have the all the receipts and stuff of my account
the name is also changed when my friend looked up my acc

[cyan citrus]

Can you please tell me what is the issue you are facing when trying to login with your account ?

[sudden quest]

i cant login through the platforms that was linked to the acc

it seems it was unlinked??

i spend a lot of money on that acc, hope u guys can help

[ionic iris]

Like look, how tf is possible

[pallid briar]

Since you have reported the issue in #old , hopefully the developers will look into the issue and fix the issue by the next update/patch.

[cyan citrus]

As far as I know this phone does support Extreme FPS , is it over over heating while playing ?

[cyan citrus]

What is that software you are using to measure FPS ?

[cyan citrus]

Can you just please tell me what is the exact issue you are having when you are trying to login with your social media account ? Is it creating a new account ?

[sudden quest]

yeaa

[keen fog]

Whats the problem??

[sudden quest]

i have to create character and stuff

[keen fog]

Whats the problem??

[cyan citrus]

it seems like your account has been migrated to another version recently most likely BGMI . Please login through the correct version of the game .

[cyan citrus]

Means it is prompting you to create a new account . If you do not have any access to login to your account , then it is very unlikely that customer support may help you in any way . Please be advised that your account security is your own responsibility . Do not share your credentials with anyone and use two step authentication .

[sudden quest]

oof

so there's literally no way to get my account back

[cyan citrus]

You may try to reach out to customer support in-game .

[sudden quest]

okay

ty for ur help

[cyan citrus]

Glad to help ! Should you have any other questions , do not hesitate to to ask it here again .

[sudden quest]

[ionic iris]

Its a samsung thing it came with it "game launcher" or smth

[ionic iris]

I have a fan, it doesnt overheat, as you can see in the pic its only 35 C°

[ionic iris]

Hopefully they will soon, otherwise i will have depression for real

[vivid kraken]

The aim is just messed up after this update. Whenever I scope in and shoot, and move my character left or right through the joystick, the aim messes up and moves downward. The similar happens when I am crouching and doing the same, the aim moves upwards.

And to my surprise, this bug just magically disappears and reappers on its own.

[pallid briar]

Please understand that it may take some time for the developers to patch/fix all the issues. Sorry for the inconvenience and hopefully these issues can be fixed by the next patch soon.

[vivid kraken]

Check this. The aim is really messed up. I play competitive scrims and this really has messed up my matches.

[cyan citrus]

@ionic iris Try to apply this fix . Go to device care in your phone settings and clean your memory . Another solution would be to enable focus mode and enable Gaming Time and add PUBG MOBILE in that through your phone settings and play by having focus mode enabled. Also , look for any software and system updates that might be pending for your device . Also , it is possible that the software you are using to calculate FPS might be faulty .

[wise coyote]

Hello.. where can i report for hacks , please someone of u tell me and thank you 👍

[keen fog]

@mild matrixs the correct version?

[sick shale]

Already reported. We are waiting for updates

[cyan citrus]

Might be BGMI but not sure .

[sick shale]

Cheating behavior in-game or online content?

[vivid kraken]

@sick shale Has this aim issue been reported?

[sick shale]

Yes

I recommend to submit a report in #old with the following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country

In case if we need more.

[vivid kraken]

There are other bugs i’ve noticed too.
1- Slow prone. Like we can’t prone properly while running. It’s slow and glitched.
2- The sprint button is stuck at the top and refuses to move.

[sick shale]

#old is the right place to report bugs.

[vivid kraken]

@sick shale Thanks. Will sure do that.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @vivid kraken. You can also submit a report in #old in compliance with the channel's pinned instructions.

[keen fog]

India?

[cyan citrus]

Yes .

[keen fog]

I logged in and entered a new account and not my account what is the solution

[cyan citrus]

Contact the customer support in-game to get more information regarding your account .

[keen fog]

I contacted and did not reach any solution. I want someone to communicate with, not a bot

[cyan citrus]

You may need to answer to the bot questions properly in order to talk to a real support representative .

[keen fog]

I tried a lot but I couldn't find a solution. I want to help you please

[cyan citrus]

Please be advised that most of the users here are just volunteers and are not directly connected with the game developers . We can't help with most of the account issue including yours here on discord .

[keen fog]

I want a guaranteed way to communicate with someone from within the company

[cyan citrus]

The only guaranteed way is in-game customer service .

[keen fog]

I told you, I tried a lot. I want a way to reach someone

[cyan citrus]

You are already answered . Please refrain from repeating the same question .

[hasty sandal]

How i could contact with someone from support

[cyan citrus]

Hi , please state your issue if your require any assistance .

[iron basin]

1.Messed UP Ads.
2.Pixelated Graphics Eww It Looks Horrible Now.
3.Controls Overlapped.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hasty sandal.

[cyan citrus]

Is it happening after you updated the game ?

[cyan citrus]

Also , please explain your issues . What do you mean by messed up Ads ? Also , you may need to download HD resources pack in order to remove pixelated graphics .

[iron basin]

Already downloaded hd resources

[kindred jasper]

Hi, is their is anyone can give me help about E-sport room cards?

[light sparrow]

@polar marsh Sir please remove FoG from Erangle Map can't able to see enimes in foggy Weather or please light fog in map

[cyan citrus]

Tournament room cards are given to the official or authorized tournament conductors . Please move to #pmco for any further information .

[cyan citrus]

Please leave your suggestions in #old .

[fresh leaf]

Is there a reason game would crash when I try to see a players profile?

[cyan citrus]

This issue has been reported multiple times . Try to see for any software or system updates that you may have pending for your device . Also , leave the details of the issue in #old along with Username , UserID , Country , device information and network type .

[storm geode]

why i can't run?

[vapid badge]

@cyan citrus Please don't guide them wrong. @kindred jasper You can refer to this message and apply for the esports room cards.

[cyan citrus]

I did not guide him wrong . Also , you can just copy the message link instead of mentioning the community manager .

[ionic iris]

I did the memory one, and there is no software update my phone is up to date. I will try that focus mode thing

By the way, im not saying that the FPS meter is 100% right, but it gives the approximate fps, we are talking about 40fps difference, you can't ignore the difference

I'll wait for the patch/fix, thank you

[cyan citrus]

Thanks for your understanding .

[ionic iris]

I totally understand, the only problem that im a competitive player, i play scrims and tournament so it has huge impact. And the pmco qualification is starting soon, so i hope they fix it before it starts

I hope you understand the impact this bug has on me aswell

[cyan citrus]

I totally understand your frustration . Try to reinstall the game as a last fix or wait for the patch .

[ionic iris]

I will, thanks for the assisstance ❤️

[cyan citrus]

You are most welcome !

[fallen hill]

Hey my balance deducted but uc not added how we can solve this

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @fallen hill.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @storm geode. You can also submit a report in #old in compliance with the channel's pinned instructions.

[whole glade]

<@&481161015728406538> Why we cannot gift the tesla medal

[celest shadow]

Hello, @whole glade. There is no gifting option for the Tesla Drift event. You may provide your feedback regarding this in #old.

Please be advised that the moderator role mention should only be used for server-related emergencies, and not for such inquiries.

[hollow drift]

why am i not still conqueror any changes on timing when it reset ?

[cyan citrus]

Did you reach the top 500 ranking after 00:00 UTC ?

[nova trellis]

<@&481161015728406538> what time does the new ssn drop

[hollow drift]

so its 12am conq reset ? before it was like 4am im in gmt+4

[cyan citrus]

What do you mean by ssn drop ? Also , please do not mention the moderator role unless it's a server emergency .

[nova trellis]

season come

[cyan citrus]

Yes , that is correct . Conqueror is granted to top 500 players of different servers every day at 00:00 UTC . Please try again tomorrow .

[thin halo]

Season 1 start: July 14, 2021, 02:00 UTC
Season 1 end: September 13, 2021, 23:59 UTC

[nova trellis]

season 1?

[thin halo]

New cycle.

[elder mesa]

Hi..so i bought the subscription but it says that i didn't buy it yet .but the appstore say the subscription will end in a month so what's the solution?

[cyan citrus]

Are you referring to the prime plus subscription ?

[elder mesa]

it's the prime subscription

[cyan citrus]

You may need to wait a little before the purchased item has been credited to your account . Also , try to restart your game. If you do not receive the item in reasonable time span , you can contact the customer service in-game .

[solar mulch]

Hey guys
Any Gameloop user here??

[storm flume]

You can now access #emulator-chat and #emulator-support, @solar mulch. Revert this at any time by sending .emulator in #481204134859505684.

[neon cliff]

even though my internet is fine after this update the maps which used to be downloaded at 2000 kbps ... are now on 200 kbps ...

[feral forge]

Download speed depends on your internet connection, you may also try restarting the game too, @neon cliff.

[neon cliff]

i did 😦

i did routine repair its fine now thanks! ^^

[hollow hedge]

the CI has changed in recent facebook posts from PUBG Corporation to Krafton. Why?

[nocturne grove]

Can you guys please unban pubg mobile in india

[night cloak]

I want refund auto subscription stole my 10US dollars yesterday and everyone knows how to get it back?

maybe that's nothing for someone but I need this money and haven't planned to lost

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

in game support didn't answer me in I'm waiting for 2 days

When I'm texting on email they tell me that I have to contact in game support but how? they haven't answered me for 2 days

if anyone knows how to refund my money please help me

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[night cloak]

okay I hope they didn't say after that I haven't contacted them fastly. if they took 1 weeks to answer I think they will not give my money back :)))

maybe that's the worst support services I have ever met

[cyan citrus]

Please be advised that it may take some time before the customer service can resolve your issue because of extensive number of reports every day .

[night cloak]

that's not my problem when game have billions of dollars income they must have not that kind of trash support

[balmy sorrel]

Hey my friend is using gfx tool in oubg mobile for fps..Is it illigal?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @balmy sorrel.

[balmy sorrel]

How to know which one is authorized?,

My friend device is so low so he want to use it

Ok thanks for the suggestion

[cyan citrus]

Please do not mislead the other players .

[night cloak]

if they ban your friend they have to ban 80% of android users cuz we all use this

[hollow hedge]

you are not allowed to use gfx as it is a third party app that interferes with the game

• on iOS it won't work / if it works you get instant ban

[feral forge]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension. Please do not encourage other server members to do so, @night cloak.

[night cloak]

tell me one person who's got banned for using gfx lol

[balmy sorrel]

My friend use it. i dont...ok i will tell my friend

[empty oak]

I'm waiting for 2 weeks. Still my rank is showing UNRANKED. What the hell is this 💔😭😭😭

[celest shadow]

Please refer to subpoint 3.14 in #faq for further information, @empty oak.

[night cloak]

game support services is trash.me and my friends in every season was getting ban for no reason when we pushed rank to conqueror (7 8 kd) ,lose rank and 1 day ban. if you contact support they can't help you and rich hackers still continue their journey lul

[empty oak]

@celest shadow No it doesn't help me bro

I'm in level 71 and ACE 1 star

[balmy sorrel]

But pubg devlopers should create something for us who use low end phones. My friends aim just got better for using 60 fps..why pubg cant give access to customize the graphics settings by mannually??? Morever we know what can handle our phone

[empty oak]

I should be amoung 2500

[night cloak]

that's support section tell this to developers

[celest shadow]

If the system detects abnormalities in your account, you will not be ranked. Once the investigation is over, you will be ranked again.

[balmy sorrel]

Where to get connect with devlopers bro?

[night cloak]

someone knows how to get job in pubg Mobile support or spectating sections?

[empty oak]

When will ut be over 😭
The season is going to be end @celest shadow

[balmy sorrel]

Anyway thanks buddy ❤️@chankso6#6027

[celest shadow]

Applications such as GFX tools pushes your phone's processor which will damage your device. We do not recommend using these third-party applications as they can risk an account suspension as well.

[celest shadow]

We are unable to provide you with an estimated or exact time. Please be patient.

[empty oak]

But bro @celest shadow the season is going to be end 😭

[night cloak]

no problem mate,I had same issue on Galaxy S8 and was using gfx for years also my friends but if you aren't so strong player don't worry it's low percent to get ban. I'm playing now on iphone and if you are so good they ban you for no reason idk

[empty oak]

Shall i stop my rank push ? @celest shadow

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[balmy sorrel]

I understand buddy@Piston

[celest shadow]

It is your decision. There is always a next season.

[night cloak]

what's average time to get answer from in game support? I'm waiting for 2 days

[empty oak]

Yeah but i gave my all effort to this season . But why for me 💔😭😭 @celest shadow

[celest shadow]

They receive a large number of support requests every day, please be patient.

[celest shadow]

Unfortunately, we cannot assist you in this regard.

[empty oak]

@celest shadow today i got a reply.
What they are saying ??

[night cloak]

okay no hope but still waiting :)))

[empty oak]

Yeah 💔😭

[celest shadow]

Please refer to this:

[empty oak]

Bro this is not helped me 😢 @celest shadow

[steep bay]

Hello, what new is coming in next season?

[celest shadow]

You may keep an eye on #news for further information.

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[celest shadow]

This is something that we are unable to assist you with here on Discord.

[steep bay]

Is Pubg x Alan walker coming again?

[hollow drift]

since when did they change the timings of conqueror ? before it was 04:00 now its 00:00

[thorny condor]

I need help one guy doing I'd scams on YouTube

@hallow gulch

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @thorny condor.

[feral forge]

The game has always been based on UTC time. And the Conqueror tier should be updated every day at 00:20 UTC.

Feel free to share your feedback and suggestion in #old, @steep bay.

[hollow drift]

then why my account is still not conqueror :/ i was rank 487 around 2am GMT+4

@feral forge

[distant topaz]

Can Anyone tell me when will be the new season coming

[feral forge]

You may check out the version 1.5 patch notes in #news for further information, @distant topaz.

[cyan citrus]

May I know your country ?

[hollow drift]

Dubai UAE GMT+4

@cyan citrus

normally around 4am my time it reset

[cyan citrus]

@hollow drift, did you reach top 500 before 4 AM ?

[hollow drift]

and i ranked under 500 around 1:30am

yes i did @cyan citrus

[cyan citrus]

Seems like a glitch , I think there is nothing else that can be done to fix it . Can you please try again tomorrow ? Also , be sure you are under 500 ranking before GMT 00:00 .

[hollow drift]

tomorrow is the last day

if this doesn't work i wont make it 😦

even though im under top 500

[cyan citrus]

Tomorrow is not the last day , do not worry .

[hollow drift]

ill try and check again around 12am but im sure it reset around 4am in my time because i have been conqueror for the last 6 season straight

13 is the end of season and new season starts at 14

[cyan citrus]

I don't think of any other way , and customer service may not respond to you this fast .Can you please try again tomorrow ?

[storm flume]

Please do not use languages other than English, @sudden orchid. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hollow drift]

kinda scared now

been all that grind for nothing

[cyan citrus]

@hollow driftAlso , can you check if you are still ranked in the ranking ?

[hollow drift]

i am

[cyan citrus]

@hollow driftI'm sure it must be a glitch , you can try again tomorrow . Sorry for the inconvenience caused .

[cyan citrus]

Can you check in the global ranking by clicking ''ME'' ?

[cyan citrus]

@hollow drift, I see , please wait until tomorrow . You can try to contact customer support in-game if you think your issue is acute .

[hollow drift]

i got this rank around 1:30am Dubai time GMT+4

but i was quite sure Conqueror Time reset 4am on my timezone

so i was expecting ill be conqueror today

now some said it reset 12:00 am

so hopefully that's true

otherwise if this is a glitch then this suck

i grinded 3 weeks for nothing 😦

[night cloak]

I need help

Lmao my auto correct

[cyan citrus]

As you have achieved top 500 rank around 00:00 UTC , it is possible that you may not have been comprehended in the ranking of top 500 . You may refer to this screenshot as an example for your issue .

[night cloak]

@cyan citrus hey

[cyan citrus]

Hi , please state your issue .

[feral forge]

Correct, 00:20 UTC which is 4:20am in Dubai. You will have to make sure that you are still ranked within top 500 the moment when it refresh daily.

[hollow drift]

im worried now

hopefully it works 4:20am on the 12 of july

that's the last day i can become conq

[hollow drift]

where did you find this ?

[cyan citrus]

@hollow driftDo not worry , you can try again tomorrow . Please refrain from repeating the same question as you have been answered multiple times .

[night cloak]

I reached conquerer today, I played like 2 matches and didn't get any minus, I wanna ask that if I got minus in one of the matches and I unranked to ace, should I'll be able to to get the frame etc? @cyan citrus

[cyan citrus]

In popularity ranking .

[night cloak]

[cyan citrus]

No , you will only lose your conqueror at the other day at 0:20 UTC . You will still get the frame even if you lose all the points .

[night cloak]

Ohh thanks soo much

I was so worried about it

[cyan citrus]

You are most welcome ! Should you have any other questions , do not hesitate to ask it here again .

[night cloak]

Sure

[feral forge]

You may refer to this, for tiers, @hollow drift:

[hollow drift]

where did you find this ?

[distant topaz]

@cyan citrus when will be the 90fps coming on snapdragon 870 /888 powered phones

[cyan citrus]

We currently do not have any information regarding that . You can leave your suggestion in #old along with the details of your device .

[feral forge]

You can find this ? on the top left corner.

[hollow drift]

its written in chinese on mine im using global pubgm

[cyan citrus]

Yes, it is glitched . Please refer to the screenshot . That is same information , @hollow drift.

[real hatch]

Found a lot of teamers in Solo Matches.
I'm trying to do Glass Cannon achievement

Ban this guy, asap. 🤬🤬

[feral forge]

You may submit a report regarding this in #old, and hopefully the translation will get fixed in the next patch, @hollow drift.

Teamers should be reported in-game, @real hatch.

[real hatch]

@feral forge already did
But they never get banned 🚫

[feral forge]

They will get punished eventually, @real hatch.

[real hatch]

What's this? Why am I receiving these?
Is this acc fake one or ?

[celest shadow]

It is an automatic response from @polar marsh if you use the word "ban" in #questions.

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[real hatch]

Oh, got it, thxx.

[celest shadow]

How can we help you?

[night cloak]

What happens if i press transfer data to outside EEA in my pubg mobile account?

[celest shadow]

If you do, two options will appear: "Accept" and "Disagree". If you select Accept, nothing will happen. If you select Disagree, it will prompt you to delete your PUBG MOBILE account.

[night cloak]

So can I change region if i accept?

[celest shadow]

No, you cannot because of the General Data Protection Regulation.

[night cloak]

Is there a way to get back the change region button?

[celest shadow]

There is no other way, unfortunately.

[merry crescent]

Can we get more information on why or because of which transaction we have been deducted?

[storm flume]

Please contact the customer service for further assistance, @merry crescent.

[merry crescent]

Can anyone help please?

[thick yew]

Can someone clarify this to me

So next season’s regular rp pass will cost 360 uc instead of 600? will we be able to make the 360 uc back just like before and purchase the next rp for free?

[celest shadow]

You may refer to the version 1.5 patch notes in #news for further information:

[thick yew]

Okay thank you.

[open bough]

how to restore the old account

Hello

[cyan citrus]

Hi , is your account stolen ?

[feral forge]

No information in this regard.

[open bough]

no i lost the account that was linked to facebook and can not restore the old account old facebook account disappeared forever

[cyan citrus]

Do you have any other social media account attached to the game other than Facebook ?

[open bough]

No

and how to be now

[cyan citrus]

If you do not have any access to PUBG MOBILE through any of the social media account , then it is very unlikely that customer support may help you in any way . You are advised to retrieve the Facebook account by reaching out to the social media customer service .

[open bough]

i tried to do that

[thick yew]

i just lost my account just then

[cyan citrus]

Hi , is your account stolen ?

[open bough]

and developers can help

[thick yew]

i deleted pubg cause i was full in storage, im redowloading the game see if its a glitch

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan citrus]

I'm afraid I don't quite understand your concern here . Do you have an issue with the installation ?

[night cloak]

This is the best thing I have done because the technical support is very bad and the company does not deserve to deal with it

[thick yew]

When i reinstalled pubg on the facebook sign up screen, instead of automatically logging me in on my account it went to create a fresh one

[cyan citrus]

You are more than welcome to leave your suggestions in #old .

[open bough]

please tell me the official website of pubg mobile

😁

[night cloak]

I have sent you all proof that the account is mine
I sent you all the receipts that prove that I am the owner of the account
I sent you a video of the account in which the ID appears
I sent you the account creation date that I got from the social media accounts with which I created my account
I prove to you in every way that it is my account and you are not trying to help in any way. I don't know why, although you are supposed to be the only party concerned with helping me.
I spent a lot of money and time on this account. I want a solution as soon as possible, and you do not help and do not appreciate the situation. I have never seen worse support than you before.

[cyan citrus]

This might be because an unauthorized person removed your access from PUBG MOBILE . If reinstalling does not work , you may try to contact customer service in-game for further assistance .

[cyan citrus]

https://www.pubgmobile.com/ .

[night cloak]

Hey, can the mods tell me if there is Pubg mobile Nepal Official YT channel?

[thick yew]

i dont think so i havent shared my account or my facebook logins. would they be able to detect if another device login? like via ip address

[cyan citrus]

The channel is for game related issues . You may need to ask that in #chat .

[cyan citrus]

How many social media accounts are connected with the game ? Also , you can check the devices that have logged in recently through your account settings .

[feral forge]

Please make sure that your are using the correct Facebook account to login. Otherwise, if your PUBG MOBILE account is only linked to a Facebook account, this usually mean that an unauthorized person had accessed your account from Facebook, linked his own social media, then unlinked your Facebook account from your game account. That explains why it created a new account when you log in using your Facebook account.

[thick yew]

only facebook, thats what im doing right now

hope it was just due to the fact i have another facebook account logged in on my device

[warm pilot]

is that an update or a glitch? the increased speed of crouch and shoot

[feral forge]

That should be an improvement/feature. Feel free to share your feedback regarding this in #old, @warm pilot.

[warm pilot]

oh so It isn't a glitch right?

like it's not gonna be reversed

[feral forge]

No, it’s not.

[warm pilot]

alr, thank you

[feral forge]

You are free to provide your feedbacks in #old and the developers will look into it.

[storm flume]

Please do not use languages other than English, @open bough. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

Hello, how may we be of assistance, @echo coyote?

[warm pilot]

ok, I don't have any issues with it tbh, was juz curious bout it

[grizzled oar]

@feral forge the game keep crashing after the update?

[feral forge]

Please submit a report regarding the issue in #old with the following details, @grizzled oar:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[fair salmon]

Can someone help me know how to remove this button it's on my evo ground and classic layouts. I can't make it more transparent or smaller and it's like fixed there and it's super annoying.

[feral forge]

Please do not use languages other than English here, @open bough.

You may disable this feature from here, @fair salmon:

[open bough]

what kind of racism

[feral forge]

Only English is allowed, no other languages are allowed. You may join the regional communities instead, the invite links can be found on subpoint 3.1 in #735483472432594994, @open bough.

[fair salmon]

@feral forge let me try that out now :) and see if it works

[open bough]

you yourself are russian

[frank egret]

Hi can somebody help meh what should i do, my account was hacked and was now linked with the hackers twitter. Is there a way to unlink his twitter? I can provide all information needed with my account. Pls help , i tried contacting cs support in game. And also emailing ive got no response.

[feral forge]

As this is a global server, and as per our #735483472432594994, we require everyone to use English as a means to communicate with other members. Thank you for your understanding, @open bough.

[open bough]

well, you yourself said the global server so add the Russian language

[feral forge]

If you have already contacted the customer service in-game, please wait patiently for a response from them. As they receive an enormous of amount of requests daily, it takes time to review such requests. Also please know that only the in-game customer service can assist you with account related issues, the e-mail address ([e-mail]) is meant for general inquiries only.

[frank egret]

I really hope so they can help me asap. The hackers spent my 6k UC on my account already im really depressed rn

[feral forge]

English is an international language. If you are unable to accept this, we recommend you to join a regional community so that you can communicate in your own language. Also, this channel is only reserved for community support for PUBG MOBILE, if you do not require assistance please move to our discussion channels. Thank you.

[fair salmon]

@feral forge that seemed to work thank you so much 💖💖💖 means so much been annoying forever

[frank egret]

Hello Soldier,

Thank you for contacting us!

We understand your concern about the account hack. We see that you have raised another regarding the same concern and we are already assisting you via that ticket. Hence, to avoid any confusion, we will be closing this ticket and continue to assist via the other ticket. Please do follow up there and provide us with the information which was asked.

Please reach out to us via that ticket with the required information and we will assist you accordingly.

Best Regards,

Ben N.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

This is what they said. But i dont know where is that ticket theyre saying? Pla help

[echo coyote]

PUBG mobile running button change problem

[river knot]

We hope that your daughter will solve the problem of shooting. When I shoot the weapon, the sensitive shooting I used in training is completely different from the sensitivity in the classic mode. We hope you fix these problems as soon as possible

[feral forge]

If you have already opened a support ticket in the past for this issue, you should close this one and refer back to the previous one, @frank egret.

[frank egret]

How to close it please? So i can get back to the previous one

[feral forge]

This issue has been forwarded and awaiting for further response. You may also consider reporting this in #old.

[feral forge]

Is there an option at the bottom of the chat to close your current conversation with the customer service?

[frank egret]

No there is not that why im having hard time how to get back to the previous conversation.

[umbral abyss]

My Facebook account got blocked/disabled and i only link my pubg account with FB is there any way to recover my pubg account? Please help its really old and active account of mine😩

[feral forge]

Do you remember if you have previously contacted the customer service and provided all the necessary information requested by them?

You may submit a report regarding your feedback in #old with a detailed description, @river knot.

[feral forge]

In this case, you should contact the Facebook support for further assistance in this regard, as only they can help you to recover and regain your access to your account. You may refer to subpoint 2.8 in #faq for further instructions.

[umbral abyss]

I already contacted Facebook and they said they can't do anything with an disabled account if you want to recover an account outside our company please contact to them (pubg)

[frank egret]

Yes i did. But our conversation was deleted.. before i could give all the necessary information so i open again a new conversation and thats how they replied. 😭

[feral forge]

Please know that if you do not have access to your only login method linked to your PUBG MOBILE account, the customer service in-game will not be able to assist you.

[cyan citrus]

You may reply them that you don't have access to the previous ticket and would like to continue with the new one .

[umbral abyss]

That's why i am here i could provide all necessary things but please help me to recover my account

Pubg account*

[frank egret]

I tried this sir. But i havent receives reply in 4hrs

[barren adder]

Can we make more than one tesla car from that car making centre in ignition mode

[cyan citrus]

It may take some time before the customer service gets back to you .

[feral forge]

Unfortunately, if you do not have access to your PUBG MOBILE account with your login method, the customer service in-game will not be able to assist you in any way, as they can only provide assistance to unlink unwanted social media. You may need to create a new account to play the game.

[umbral abyss]

Or i should switch to codm bye

[olive dove]

No, each factory will only produce one Tesla car and drop crate.

[barren adder]

Okay thank you

[frank egret]

What does it mean "Authentication failed" when i tried to log in via 3rd link? Should i wait for the next day? To log in again?

[celest shadow]

It means that the e-mail address or password you entered is incorrect.

[frank egret]

How about when the hacker of my account tried to contact customer service and also ask to unlink my gmail of the account? Would they grant that?

[frank egret]

Its correct , cuz i changed the password but i did re- send more that 4 times verification code. Is that a factor?

[night cloak]

any admins know when a patch is likely gonna be released for the update

[olive dove]

No,in order to proceed with the unlinking process, an account owner verification process has to be conducted. So only the true account owner can do such.

[olive dove]

No, It is not related. Make sure you use the correct email and password combination. If you forget your correct password, try to configure a new one.

[olive dove]

We don't have info. In this regard, please keep an eye on #news .

[warm pilot]

is there a new mag added in game? that used to be only in zombie mode

[feral forge]

Only available in Mission Ignition’s mode, for further information you may refer to the version 1.5 patch notes in #news:

[north mica]

The game keeps closing while I'm in a match

[thick shard]

Hey. Every time I spectate my teammate or my friend it doesn’t work he doesn’t move while I’m spectating and he’s like bugged, what’s the issue?

[dull roost]

I can't login my account.Everytime It stuck on loading page and not entering game. I uninstall and reinstall it again, but still not fixed.
What should i do?

[shrewd cobalt]

Before this update my game used to work just fine but after I updated the game, the game has become choppy and even the grounds and houses arent loaded after 2 3 mins of landing

please help me
Device-Samsung galaxy a50

and my fps is like down to 20 so please help me

[sick shale]

@shrewd cobalt Please submit a report regarding this issue in #old with the following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country

[cyan citrus]

Please try to do a routine repair of the game and clear game cache . Also , see for any pending software or system updates for your device . If the issue persist , you can add your issue in #old along with channel's pinned instructions , @north micaand @dull roost.

[feral forge]

Does this happen every time? Have you tried to repair your game from your login menu of the game? And if the issue persists you may submit a report regarding this issue in #old along with a screen recording and the following details, @thick shard:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[thick shard]

Yes every time but I didn’t repair yet

[dull roost]

I did already. Even i did reinstall a fresh game. Still same problem. After that i created a new account and it's working fine. Whenever i want to login my old account i see loading screen stuck problem 🥺

[cyan citrus]

Does it happen on different devices with different networks ?

[dull roost]

Yes sir

[cyan citrus]

I see . This might be an issue with your account . Please submit a report of the issue in #old along with details pinned in the channel . Also , you can contact support in-game .

[dull roost]

Alright. I am doing a report on discord because in game i can't reach support option.
Thanks anyway

[cyan citrus]

Sure ! Glad to help .

[uneven harness]

Can i get some help here ?

[tender cove]

Hello, where can I get help?

[feral forge]

Hello, feel free to state your issues here, @uneven harness and @tender cove.

[tender cove]

I have a linked account on Facebook, but I can't access it and I don't know what the problem is, knowing that it was working yesterday?

[cyan citrus]

You may need to put that symbol between characters if you want space in your name .

[cursive pulsar]

while updating game I downloaded hd graphics pack, is there any way to change it to low spec graphics?

[uneven harness]

Where do i get that symbol

[cursive pulsar]

use this

ķ

[feral forge]

Could you please elaborate what was it showing when you attempt to login to your game account with your Facebook account?

[tender cove]

Can I tech with pictures?

[cursive pulsar]

@uneven harness if you use this symbol then it will work as a spacebar in your nams

[cyan citrus]

Try these symbols : ē or Ī .

[cursive pulsar]

@feral forge pls help lil mario

[feral forge]

Do you want to delete the downloaded resource pack, @cursive pulsar?

[cursive pulsar]

image from google

i downloaded hd graphics but i now want low spec graphics

[tender cove]

It stays like this and I can never get into the game?

[cursive pulsar]

cuz my game isnt running on hd graphics smoothly like it used to do before update

[tender cove]

Before the update there were no problems.

[feral forge]

You may try to repair your game from the login menu of the game or reinstall the game to select and download the Low-spec Resource Pack.

You may refer to 4.8 in #faq for possible solutions, and if the issue persists, please submit a report regarding the issue in #old with the following details, @tender cove:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[uneven pulsar]

When season ending ?

[night cloak]

you know you 💩 the game with this update

i can't believe today's technology is so bad

I mean it's not the technology's fault the developers are to blame

[feral forge]

The Royale Pass will end on July 12 and the new season should start on July 14 02:00 UTC.

[night cloak]

I heard that rp can be bought for 300uc

[feral forge]

Feel free to share your feedback and suggestion in #old, @night cloak.

[feral forge]

360 UC, yes.

[night cloak]

sheesh

[feral forge]

For further information, you may refer to the version 1.5 patch notes in #news, @night cloak.

[night cloak]

ok

[royal shell]

If i purchase uc after 1.5 update in PUBG then i transfer my data to BGMI will i get that uc??

[night cloak]

is the punch option off

i am clicking the punch button but my character doesnt respond

and the damage is stubed i hit player 5-6 times and it says i deald 18 damage

and it says it was 1 hit

but i clearly spend 10 bullets on him

[distant marten]

What happen with this now ? Will we get 5 RP ?

[night cloak]

next season

[feral forge]

All in-game currency can be transferred.

[dull roost]

Dude
You just copy pasted my text

They will think i am spamming
Why don't you write your own problem your own way🤦

[feral forge]

You may submit a report regarding the issue in #old with a screen recording and the following details so that the developers can look into it, @night cloak:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[celest shadow]

You will not be able to use it.

[night cloak]

Bgmi is different

[cyan citrus]

The support here is only provided for the global version of the game . Please move to BGMI server for any further assistance .

[upper stag]

I haven't seen the players I played with from the event

[little wedge]

?

My game crashed while i was afk in lobby and i have been waiting for 30min now

And i'm still in this loading screen

[cyan citrus]

@little wedgeCan you mention your UID ?

[little wedge]

wdym

My profile id?

[cyan citrus]

Yes .

[little wedge]

Wait

i changed my outfit and then it crashed

I tried to see my profile in another device it crashed too

So it's a bug

[cyan citrus]

That is why I was asking for your UID . This issue has been reported multiple times . Please add details of the issue in the #old along with channel's pinned instructions .

[little wedge]

5530373370 that's my id can you check that?

[grizzled oar]

Apparently the crash only happens to android devices. My squad of 4, 3 uses android and 1 iOS. Only 3 android crashes at the same time but not iOS. Happened alot of times today.

[cyan citrus]

Yes , I checked . It is making my game crash as well. Please report it through #old .

[little wedge]

Okay thank you 🙂❤️

[cyan citrus]

You are most welcome ! Should you have any other concerns , do not hesitate to ask it again here .

[delicate stratus]

Hi im get banned on my account how i CAN to remove it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @delicate stratus.

[supple ruin]

hey mate by any chance would ya help me play pubg m from ind

[feral forge]

What do you mean? Could you please elaborate?

[lean island]

Hello
I changed my region 2 months ago. But the time turning into another region was longer than normal. It was 180 days instead of 60 days as usual. I tried to contact with customer service in-game but it was not helpful because they always recommended playing in VNG version, although I'm playing in global version

[supple ruin]

how do i play pubg global from ind

nadiya ur from wista server ?

[feral forge]

The cooldown for region/country change should be 180 days, @lean island. And 60 days cooldown is for changing server.

[lean island]

Ok thank you

[supple ruin]

3.10 says how to reach conquer

can i dm maybe

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @supple ruin.

[supple ruin]

ahhha rip

[vivid plover]

why is PUBG discord support not responding ?!

[feral forge]

Could you please elaborate what you mean by that?

[vivid plover]

I wrote to this chat about my account, but I was directed to two people. They do not correspond for a very long time. I have a problem with my account and need help urgently.

[feral forge]

Feel free to state your issue here, @vivid plover.

[vivid plover]

ok

[drowsy kindle]

Hay

[feral forge]

Hello, how may we help you?

[surreal lynx]

How to reach conqueror in C1S1?( Do I need to reach Ace dominator first ? )

[summer heron]

My Account Banned 10 Years 3rd party Because Person stole my account And Open This Account In Multiple

[arctic iris]

90 fps is not available on my device
Device : iPad 7th gen

[polar marsh]

Please refer to the private message from @polar marsh for further information, @summer heron.

[novel sequoia]

90 fps not available on poco F3

[pallid briar]

The game may not be well optimized for your device to support that feature yet. You can provide feedback regarding this in #old.

[twilit pier]

Hello i registered for PMCO, but i have no recieved mail. How can i confirm if it’s registered?

[surreal lynx]

Anyone?

[pallid briar]

Please use #pmco for such inquiries.

[sleek badger]

can confirmed my game just crashed ;X

[pallid briar]

This feature is available for devices that have the required specs. If it has all the necessary specs then it is possible that the game is not well optimized for your device to support that feature yet. You can provide feedback regarding this in #old.

[lofty swan]

ined help

[feral forge]

No information in this regard, please keep an eye out for #news, @surreal lynx.

Yes, how may we help you, @lofty swan?

[pallid briar]

Try repairing the game and downloading the HD resource pack and all the HD icons and see if that helps. Otherwise you should report the issue in #old.

[storm flume]

Please do not use languages other than English, @shy blaze. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[shy blaze]

Help me.

[feral forge]

Please state your issue, @shy blaze.

[proper nimbus]

In karakin map are melee weapons , or they just decrease

[dense hatch]

ummm, after transferring my account to bgmi... am not able to log in to my global account

can I get any help with it?

[hushed tree]

.

[sturdy yacht]

@feral forge @celest shadow what is this

[celest shadow]

Once you transfer your global account to another version, you cannot log back into the same account on the global version. Furthermore, you cannot transfer it back to the global version either.

[plucky path]

Help me please how to change my region in India. please help me.

[celest shadow]

Sorry, we do not know. Feel free to contact the customer service in-game for further information.

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @plucky path.

[dense hatch]

That's sad....

[sturdy yacht]

@celest shadow for you showing this in game

[celest shadow]

No, it does not.

[earnest carbon]

Hello, can you help me? I want to un link 3 link, but through support I could not

[hallow gulch]

As for now, players cannot manually unlink their 3rd link login, the only way to do so is through customer support. Maybe try opening a new conversation, whilst stating your issue briefly.

[dense hatch]

I have to make a different account in global now... isn't that what you're saying?

[hallow gulch]

Basically so, yes.

[dense hatch]

Thank you for the help.

[quartz chasm]

Any support online?

[prisma oasis]

How to delete a pubg id

@hallow gulch

[celest shadow]

How can we help you?

[celest shadow]

If you are not in Europe, you cannot.

[earnest carbon]

I sent a message to the game support thousands of times, but it can't be linked through its discord support?

[prisma oasis]

I see @celest shadow so can how can i change it to Europe

[quartz chasm]

@celest shadow i have problem in my account

[dense hatch]

If I book a flight and go to a different country... Will I be able to play PUBGM with good ping and legally (as expected by the government)?

[celest shadow]

You have to reside in Europe.

[celest shadow]

Yes.

[celest shadow]

Please state your issue.

[prisma oasis]

i see sad thanks for help

[night cloak]

where can i report bugs?

ouh wait nvm

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[quartz chasm]

Piston help please

I lost linking the account by mistake, but now I am facing a problem and I cannot login to the account because i lost the link. Knowing that I have two links to the account on Facebook and I cannot access it because it has been disabled by Facebook and the Google Play account, but I cannot access it but remove the link. Please help and reconnect Link the account again to the Google Play account

[night cloak]

okii thx

[dense hatch]

Good, thanks again!

[celest shadow]

You should contact the customer service in-game for further assistance in this regard, and the customer service of your social media account and/or e-mail account in question.

You may refer to subpoint 2.8 and 5.4 in #faq for further information.

[coral sinew]

want to report hack promoter!

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @coral sinew.

[quartz chasm]

@celest shadow i already contact but no respon

[night cloak]

help me

[celest shadow]

The customer service in-game receives an enormous amount of requests every day. Please be patient.

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use #emulator-support for further assistance, @night cloak.

[night cloak]

ok

When is the new season coming

[ruby marsh]

What's this? I was in moring like top500 to be conqueror and now unranked?

[quartz chasm]

I wait more 1 month and i already sent on email but there is no anyone respon

[celest shadow]

July 14, 2021, 02:00 UTC.

[celest shadow]

You may refer to subpoint 3.14 in #faq for further information.

[celest shadow]

You should also consider contacting the customer service of your social media account and recover it.

[ruby marsh]

Eveything is correct i didint get any ban or something, it just come now after classic though you close Maybe rankeds but no

[weak bear]

Hi I need the Google form link of pubgm vip

[celest shadow]

Subpoint 3.14 in #faq covers all your concern regarding this. If the system detects abnormalities in your account, you may be temporarily unranked.

[celest shadow]

Please refer to the community section of our #735483472432594994 for further information.

[lime wraith]

Why poco x3 pro dont have 90settings but poco x3 have pls give update 90 fps on poco x3 pro

[weak bear]

Which sub point?

[quartz chasm]

@celest shadow There is no benefit with Facebook I have been trying for more than seven months and no response

[celest shadow]

Select the hyperlink (text in blue).

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[plucky path]

Help me please how to change my region Turkey in India. please help me Without change region I'm not shift in battleground Mobile India.

[quartz chasm]

@celest shadow I think you send the problem to the game management

[celest shadow]

Please provide us with a screenshot of your basic settings.

[celest shadow]

We cannot assist players with account related issues here on Discord, please contact the customer service in-game for further assistance and wait patiently for a response. If you had not been responded to within a reasonable time span, you may send another message as a kind reminder. Thank you for your understanding.

[quartz chasm]

@celest shadow Thanks u :)

[plucky path]

Help me please..

[celest shadow]

You will need to wait for the cooldown before you can switch to another country or region. Please be patient as there is no other way to skip this cooldown. We hope you understand, thank you.

[plucky path]

Ooh no 😢 thank you for Help

[pearl sand]

Hi

Im rank 433 in server...i thought to get conqueror was top 500?

430 now and been top 500 for over 1 hour

[celest shadow]

Players who reach the Ace tier and are ranked in the top 500 on their server will reach the Conqueror tier. The Conqueror tier is updated every day at 00:20 UTC, @pearl sand.

[pearl sand]

Every 00:20?

Like every 24 hours ?

I thought was every 20 min of each hour :(

Guess i wait for tommorrow

[celest shadow]

Yes, at 00:20 UTC.

[pearl sand]

Oh k thanks for helping me out :)

[rotund fog]

Explain

[remote falcon]

Why don’t footsteps and fire signs appear on the map?

[rotund fog]

I was spectating this cheater that's why

[cedar basalt]

Really logged game for ROM 4 can not be played

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @rotund fog. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[rotund fog]

Already did it

[gritty jacinth]

is there a place that stores all current and previous pubg music?

[cedar basalt]

Please lower the game graphics a bit so that everyone can play without any problems; I am with 4-legged ROM; please help

[feral forge]

Have you tried to repair your game from the login menu? Also, does that happen in every maps?

[uneven talon]

‼️I NEED HELP PLEASE‼️
MY FRIEND BOUGHT A CLAN FROM AN INDIAN PERSON AND TODAY THE CLAN DISAPPEARED WHILE HE WAS A LEADER AND IT IS THE SECOND TIME PLEASE HELP

[steady bluff]

Will midasbuy work if I do payment with VPN because its banned in my country?
Also, will bank accounts of India work if midasbuy is asking for dollars?

[feral forge]

You may browse for it on the internet, @gritty jacinth.

Selling/buying any in-game item is against the terms of service of PUBG MOBILE. We are unfortunately unable to assist you in this regard, @uneven talon.

[feral forge]

Feel free to share your feedback and suggestion in #old.

As we only provide community support for the global English version of PUBG MOBILE here, we are unable to answer you in this regard. Please contact the Midasbuy support for further assistance, @steady bluff.

[remote falcon]

Yes every map

And i also have another problem

I basically play with 2 accounts one acc is in North America server for rank push and another one which is in Asia server which is my main server

So when i play on my Asia account I don’t get the usual ping which I’m supposed to get. I get thenpijg of North America

And after playing 2 matches on Asia on the 3rd match i get normal Asia ping

After that the same thing happens again

@feral forge

[olive dove]

Regarding your 1st concern, I can see that you reported the issue in #old , do you mind providing a small clip so we can check it further.

Regarding the 2nd concern, It is normal to expect such latency fluctuations when you switch between accounts that belong to a different server. It takes time for your device to actually register between different game servers.

[uneven talon]

How can I get my clan back
I was a leader all-over sudden it disappeared and I was the leader how is that possible

Help me out please 🙏🏽😭

[olive dove]

According to your previous message, it seems like you have bought this clan, which is against PUBG MOBILE terms of service.
You can report this in-game but it seems like you have been scammed and nothing we can do to you to help.

[uneven talon]

Once you are the leader no one can take the clan back you know it right

[feral forge]

Do you require any assistance, @cedar lodge?

[remote falcon]

I just started my recording and then footsteps and fire signs came in livik and erangel bit in my today’s tournament match in the room it didn’t

Should i repair the game?

@olive dove

And which one should I choose in repair option?

[feral forge]

Does that only happen in room? Or have you faced the same issue in normal classic match too?

[remote falcon]

In room and also when i played classic match yesterday

@feral forge

[feral forge]

You should also try repairing your game, and if the issue persists please submit a report regarding the issue in #old, and be specific on which map/room were you facing the issue.

[remote falcon]

Which repair option should i use? @feral forge

[feral forge]

The first option Routine Repair.

[remote falcon]

Okay

[violet mist]

hello, when I open a scope with and without binoculars in the game, sometimes when I move to the right and left, the character gets up and down and it becomes difficult to shoot a man with the binoculars. ..this problem happened after last update @feral forge

[feral forge]

You may submit a report regarding the issue in #old with a screen recording and a detailed description, so that the developers can look into it.

[violet mist]

@feral forge the last person named SCAR shared the video of my same problem. You can watch.

[feral forge]

Feel free to use #old to report it regarding this so that the developers can look into the issue, @violet mist.

[modest folio]

Hey @feral forge Sorry it's me again. Do we know yet if theres a fix for the control and sensitivity bug?

[inner lichen]

Hey @feral forge 🌴 Sorry it's me again. Do we know yet if theres a fix for the control and sensitivity bug? + Crouch issue it seems like that i am firing in stand mode while crouching.

[feral forge]

Please understand that it would take quite some time for the developers to patch and fix the bugs. Sorry for the inconvenience, and hopefully these issues can be fixed with a patch soon, @modest folio and @inner lichen.

[night cloak]

so they fly

[feral forge]

Please do not bypass the inappropriate chat filter. You may share your feedback and suggestions in #old instead, @night cloak.

[night cloak]

so i cant play this game

[heavy vortex]

what do you mean?

[digital timber]

i have a issue with room matches where i cant see where some one is shooting at me from in map,same for footsteps.only at room matches

[heavy vortex]

So you use config?

[cedar basalt]

Yes, that's right

[heavy vortex]

@celest shadow can help better .

[spice mango]

how to remove the 3rd email

[heavy vortex]

That is not possible for now. @spice mango

[spice mango]

okay thanks

can i change its password tho ? @heavy vortex

[heavy vortex]

Yes, you may refer to this message. @spice mango #news message

[brittle hollow]

I have a problem here my game crashs when I invite someone into my sqaud and now it won't open

[stray kettle]

I want to report one player

Help

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @stray kettle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

Please try using a different internet connection or performing a routine repair from the login menu of the game, but if the issue persists, please report it in #old with the following details, @brittle hollow:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

Hi

My account was hacked.

Help me

[feral forge]

Do you still have access to your PUBG MOBILE account, @night cloak?

[night cloak]

Yes

Please help my

The hacker hacked into the email and linked it to Twitter.

I'm a facebook association.

@feral forge

I need to unlink email and Twitter

[feral forge]

Please contact the customer service in-game for further assistance in this regard. You may refer to the steps in this screenshot as reference on how to request a support agent to unlink unwanted social media from your account, @night cloak:

[night cloak]

Thanks

Do you have any instructions in Arabic? @feral forge

[feral forge]

Unfortunately, no.

[night cloak]

_ _

Ok thanks

[white canopy]

Will RP be Locked tomorrow?

[feral forge]

Yes, the Royale Pass will end on July 12 00:00 UTC.

[white canopy]

So The server refresh after the one thats tonight?

[feral forge]

The new season will start on July 14 02:00 UTC.

[white canopy]

Oh thankyou!
But The current season ends in 7 hours is that so?

[feral forge]

Yes.

[white canopy]

Thankyou!

[vagrant forum]

Nope. It ends on 12th July 23:59 UTC.

Which is about 31 hours.

[white canopy]

are you 100% sure? cus idk if i should belive you or a moderator

[vagrant forum]

That's only for the Royale Pass though. Ranking season ends on 13th July 23:59 UTC.

[white canopy]

This is really important to me.
Are you 100% sure?

[vagrant forum]

Up to you whichever one you'd like to trust more.

[white canopy]

😭

[white canopy]

So long story short if it doesnt end in 7 hours ill get to rp 97 and ill only have to buy 3 rp 100 points
if it doesnt ill have to waste extra uc to upgrade to rp 97 then buy the 3 other ranks 😭

[vagrant forum]

You have roughly 31 hours for that.

[white canopy]

100%?

[vagrant forum]

Yes.

[white canopy]

Thankyouuu 😭😭

i was on panic mode

[stuck anchor]

@lime juniper

Could you confirm something for us?

Must we choose a theme from these listed?

Or are we allowed to just design our own outfit and submit it?

I read the submission stages and it doesn’t mention anything about “ choose a theme “ etc.

Would appreciate the clarification from an official source.

Thanks.

[white canopy]

im pretty sure for you own skin you must upload it to twitter tagging pubg and some other things

[stuck anchor]

Thanks for trying but i’d rather get an answer from Error. A response i can trust.

[white canopy]

ye i get you

[night cloak]

hello pubg; it offten kicks me from room while spectating the room and pubg closed automatically doing nothing I HAVE TO RESTART THE GAME AND ENTER THE ROOM TIME AND AGAIN it happens after 1.5 update please help:
SERVER: ASIA
COUNTRY: NEPAL
DEVICE: ANROID (MI NOTE 9 PRO MAX)

[woven bone]

Is anyone else having the issue where your connections are being removed without either person doing anything?

Just want to see if anyone else is having this same issue

[night cloak]

Hello support my twitter account was stolen.If the person who stole it transferred my account information to the Indian version, What about my account?

[night cloak]

not only me my friend also faceing the same issue..... ping was at around 90 and my internet was also pretty good it runs classic and custom rooms well (while playing as a player) ... the problem is only in spectating

[night cloak]

Help man pls

[mortal apex]

You may use #old for that.

[night cloak]

thank you..for info

[mortal apex]

Feel free to share it in #old.

[wooden oracle]

Can i ask questions about pmco here ?

[pallid briar]

You can ask in #pmco.

[wooden oracle]

Thank you

[ionic iris]

@cyan citrus is it possible that the patch will come by the start of the season?

[pallid briar]

Please retrieve your twitter account and contact the customer service of the relevant version.

[night cloak]

Please retrieve your twitter account and contact the customer service of the relevant version.

I got my Twitter account back.But I didn't save my account from the Indian version: (

[pallid briar]

@ionic iris Unfortunately we do not have any information about when the patch will come out. Please keep an eye on #news.

[ionic iris]

rip

[night cloak]

Thanks

[pallid briar]

Unfortunately the only way is to contact the customer service of the Indian version and see if they can help out. We here in Discord can't help you sadly. Hope you understand.

[night cloak]

Does extreme mean i get 60fps or does it mean 60fps is the max i can get

[night cloak]

Dude, I already applied.It was a mistake they couldn't fix:(

[night cloak]

Hi Soldier,

Thank you for contacting us.

This is not an official event of PLAYERUNKNOWN'S BATTLEGROUNDS Mobile. We suggest checking the relevant notice shared by BATTLEGROUNDS MOBILE INDIA for more information regarding this to avoid any inconvenience.

If you have any other questions or concerns regarding PLAYERUNKNOWN'S BATTLEGROUNDS Mobile, feel free to contact us,

We appreciate your kind understanding in this regard.

We appreciate your patience, and we again thank you for reaching out to us.

Kind regards,

Vincent S.
PLAYERUNKNOWN'S BATTLEGROUNDS Mobile Customer Support

I got your answer, man.

[pallid briar]

It means the highest you can get is 60fps.

[night cloak]

A guy just dm me sending me a hack video his tag Laraa#0317 don't know where to report this

[feral forge]

Please use #discord, @night cloak.

[night cloak]

Ok thx

[feral forge]

Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account, @night cloak.

[night cloak]

India too complicated to support the version of

[feral forge]

Unfortunately, as we only provide community support for the global English version of PUBG MOBILE here, we are unable to assist you in this regard, @night cloak. You may try to send your inquires to the relevant Discord server for further assistance instead.

[rose kindle]

hey previously i unlinked my social media account from pubg by mistake and i lost my pubg account , its been one year now , and i didn't got my account back , please help me sir , i invested my lots of money in that account ,
Old ACCOUNT UID : 524801278 ( lost account )

[indigo musk]

Hi nadia how are you today sorry for disturbing you guys everyday there is a problem whenever i move my aim while i am opening scope the player crouch by himself is there going to be any patch fixing it?@feral forge

[rose kindle]

hey previously i unlinked my social media account from pubg by mistake and i lost my pubg account , its been one year now , and i didn't got my account back , please help me sir , i invested my lots of money in that account ,
Old ACCOUNT UID : 524801278 ( lost account ) @feral forge

[feral forge]

Please know that if you do not have access to your PUBG MOBILE account, the customer service in-game will not be able to assist you in any way, @rose kindle.

[ionic iris]

Lmao my report was so good that even other players with Samsung A50 are copying and pasting it in Feedback bugs

[rose kindle]

when they launched unlink option , that day by mistake i unlinked my account

[feral forge]

Please submit a report regarding the issue in #old with a screen recording and the following details so that the developers can look into it, @indigo musk:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[indigo musk]

@feral forge ok thank you alot and have a nice day😄

[rose kindle]

their is any option to get my Account back ?

[marsh cloak]

please i request ban this id 55537848411

[feral forge]

Only one social media can be unlinked if a total of two social media accounts are linked, therefore, it is not possible to unlink all social media from your game account, @rose kindle. Do you remember if you have another social media account linked to your PUBG MOBILE account?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @marsh cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[rose kindle]

yes i had 2 social media accounts linked that time

but i dont have acees to another account

[marsh cloak]

@storm flume but this id is in Battleground mobile india then how can i do

[rose kindle]

this is my lost account @feral forge

[feral forge]

What are your linked social media accounts?

You may send your inquiries related to that version of the game in the relevant Discord server, @marsh cloak.