questions

[feral forge]

You only have to provide the necessary information requested by the customer service in-game, other information is not required.

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Appstore or Google Play Store.

[rotund abyss]

Hello how are you
My account is banned for a month, how? And why? I didn't play with cheaters
Did you violate the rules or user agreement How does the anti-fraud system work? Is it just by reporting? Or is it carefully checked?
All my games have been ratings and there is no big kill!
Account must be restored, please check

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rotund abyss.

[carmine ether]

None of these 3 works for me . For 1. option: i cant log in to my account to check achievements. 2. I have switched my social account once. 3. I downloaded PUBGM on a different iPhone using my Apple id. The account which got hacked was created months after that on a new iPhone. @feral forge

[feral forge]

If you are unable to accurately provide all the information that the customer service in-game have requested you or that it does not match with what they have, they will not be able to assist you further.

[carmine ether]

Account creation date is the only thing i cant provide

it was season 7 in 2019

😩

I have played Hundreds of the games throughout the year. Memorizing account's creation date??? Ridiculous

[feral forge]

Please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe, @carmine ether. We are unfortunately unable to assist you in this regard, you may need to try again and provide the support agent with the requested information as accurately as possible.

[covert wedge]

My Telephone has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Telephone and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for it until my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5891372970

The name of the account user Qoprial

[polar marsh]

Please refer to the private message from @polar marsh for further information, @covert wedge.

[empty valve]

I am not receiving pubg registration verification code. Please help me

[pallid briar]

Where are you residing currently?

[empty valve]

India

[remote wasp]

Can any won help me my pubg global account worth 25+ lakhs is was hack how can i back please help please

[feral forge]

Do you still have access to your PUBG MOBILE account?

[remote wasp]

No

hacker disable my Facebook account

Help 🥺

[feral forge]

In this case, please contact the Facebook support for further assistance, as only they can assist you to regain and recover your access to your account, you may refer to subpoint 2.8 in #faq for further information, @remote wasp.

[remote wasp]

Please

[empty valve]

I am not receiving registration verification code on gmail. My pubg got hacked. Please someone help me

[remote wasp]

Not working he unlink

🥺🥺

[heavy vortex]

unlink takes 7 days. where were u then?

[remote wasp]

27 jun

[heavy vortex]

It says it's banned

[remote wasp]

?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @remote wasp.

[heavy vortex]

Read the message and it's bgmi so ^

[remote wasp]

Yes my account hack is pubg mobile

When what i contact pubg mobile email ?

Hello

Sir

This my account

Hacker playing sir

Not ban yet

[feral forge]

Unfortunately, if you do not have access to your PUBG MOBILE account with your only login method, the customer service in-game will not be able to assist you in this regard, @remote wasp.

[empty valve]

I am not receiving registration verification code please reply

Please help me

[remote wasp]

How can i contact

Sir

?

[pallid briar]

Please refer to subpoint 5.4 in #faq.

[pallid briar]

@empty valve Since you are currently residing in India we are unable to provide any assistance because the game is banned in your country. Please refer to subpoint 4.10 in #faq.

[empty valve]

Can I try using VPN?

[pallid briar]

Using a VPN is not recommended but you can use at your own risk.

[empty valve]

How to check my gmail login to pubg mobile account?

Can I change 3rd Link Gmail account on pubg?

[pallid briar]

You mean your 3rd link email?

[empty valve]

Yes

[pallid briar]

Search for the keyword PUBG MOBILE using the search feature. You will be able to find the confirmation mail that indicates your e-mail address being successfully linked.

[empty valve]

No no!! I am saying, can I change 3rd Link e mail on pubg mobile. Is that possible??

[pallid briar]

Unfortunately there is no feature yet that allows you to manually change your 3rd link email at the moment.

[night cloak]

I have no option to change country region can anyone help?

[pallid briar]

Can you please provide a screenshot of you region settings?

[night cloak]

I don’t have option to change

[pallid briar]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country.

[night cloak]

Can’t help to change my region?

As so many people get option of changing their region after 60 days

[pallid briar]

Unfortunately as long as the GDPR law exists no.

[pallid briar]

Those users do not have their accounts registered in EEA regions. Hence why they have the option to change their region.

[errant haven]

@feral forge my id got banned without any reason i want help Please unban my account. I want to play this game and also I have invested almost all my earnings. Please reply by taking it as an importance. Please 🥺🙏 Humble request. My id -5225092660

[polar marsh]

Please refer to the private message from @polar marsh for further information, @errant haven.

[tribal sparrow]

r5 3500X
8 ram ddr4 3200mhz
gtx 1650

What are the best emulator settings for these specifications?

[pallid briar]

Please type .emulator in #481204134859505684 to get the Emulator role and also to access #emulator-support and #emulator-chat. Maybe they will be able to help out in this case.

[hushed tree]

Hello @polar marsh Dev. Sorry for ping but its serious matter like it affects the gameplay.

Many android players are using Config files no recoil and no grass I have noticed them many times player with 1 kd sprays like a hacker. Please Ban them asap for file modification.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @hushed tree. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[brittle wagon]

Hello why im unable to link with email,,??? It just say by number

[bold ermine]

ID5931518413

Can you solve my problem?

[exotic heart]

Sir i am not able to link Facebook acc. So i made new one but games says after 7 days u can link so please dont close the account transfer system me id of 4 season too plz 😫 😩

@polar marsh
@hallow gulch

[cyan citrus]

@exotic heartYou will have to wait for at least 7 days in order to successfully remove access from your account .

[cyan citrus]

The unauthorized purchased uc will be deducted until total amount has been recovered . It is recommended to only buy UC from in-game or https://www.pubgmobile.com/pay.

[queen wolf]

Can you solve my problem plzzz

[cyan citrus]

This can be caused due to network issues . Please refer to #faq sub point 4.8 precisely .

[queen wolf]

No this problem just in this account

[cyan citrus]

Please reach out to customer support in-game for further assistance .

[queen wolf]

How ??

😫😫

[brazen thistle]

My account has been stolen and it is my only account from the second season and I want to get it back

[night cloak]

@brazen thistle Contact the customer service.

[brazen thistle]

thanks

[cyan citrus]

Refer to #faq sub point 5.4 precisely .

[full folio]

Why i was banned iam not havk

[polar marsh]

Please refer to the private message from @polar marsh for further information, @full folio.

[frail relic]

@polar marsh i want to change my region before 120 days how can i do that

@night cloak

[cyan citrus]

That is unfortunately not possible at the moment . Please wait for cool down to reset your server again .

[brittle lake]

Sir i want to change my region to Pakistan without Verification please help me to change my region asap

[honest sinew]

ممكن احد يساعدني

@polar marsh ممكن احد يساعدني

[cyan citrus]

@honest sinewPlease use only English language if you need any assistance .

[cyan citrus]

Which verification are you referring to ? Also , provide a screenshot if possible .

[brittle lake]

Ok wait

[honest sinew]

@cyan citrus can someone help me

[cyan citrus]

@honest sinewPlease state your issue in English .

[brittle lake]

I used phone number but i can't receive confirmation code please help me to change my region to Pakistan

[honest sinew]

@cyan citrus
I mistakenly switched the server to Middle East and I want to return it

[brittle lake]

@Bunk
Please Help me Sir

[cyan citrus]

@honest sinewYou can only switch back the server after the cool down has been reset.

[violet spruce]

Contact PUBG MOBILE PAKISTAN Regional Community , They are Providing Support Regarding This Issue , You can find Link in #735483472432594994 3.1

[honest sinew]

@cyan citrus No way, because I was so high, there's no solution

[brittle lake]

@MUNEEB
PLEASE SEND DISCORD LINK PUBG MOBILE PAKISTAN I CAN'T FIND

Someone Help me to Change my region to Pakistan or Send PUBG MOBILE PAKISTAN DISCORD LINK

[violet spruce]

Sure Check Dm .

[honest sinew]

@cyan citrus There is no solution??

[sick shale]

@honest sinew There is no way to change your server before the cooldown ends.

[honest sinew]

@sick shale I can't communicate with the company؟؟

@sick shale Waiting for your reply

@cyan citrus Waiting for your reply

[sick shale]

That won't help. Customer support will send you this response:

▪︎https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/358-what-can-i-do-if-mistakenly-changed-my-server/

[honest sinew]

@sick shale I didn't understand what client service was sending

[sick shale]

Please read the FAQ article I sent above and refrain from repeating the same questions.

[honest sinew]

@sick shale It means there's nothing wrong with me.

[sick shale]

Sorry. But I can't understand you

[spring tangle]

Hey ! Is there any possibility to unlink my email from pubg mobile account ?

[honest sinew]

@sick shale No solution for server retrieval

[violet spruce]

Unfortunately it won’t be possible to unlink your email from your account. You may contact the Customer Service for further information.

[spring tangle]

Thanks for your response really appreciate it

[frigid gulch]

Under any circumstance do pubg reduce 10 year ban penalty?

[honest sinew]

@polar marsh Could someone please help me out?

[cyan citrus]

@honest sinewYou are already answered , please refrain from repeating the same question .

[honest sinew]

@cyan citrus Well, I'm sorry

[muted drum]

I can't control the player in the training ground, what's the problem?

[sick shale]

Could be a network issue which caused the loading problem. Try restarting the game

[meager trail]

Pubg 1.5 update Patch Notes

[honest sinew]

@cyan citrus Waiting for you.

[sick shale]

@honest sinew We have already answered your questions, there's no way to change your server before the cooldown ends.

This is your last warning, we will be forced to mute you if you repeat the same questions again.

[sick shale]

It hasn't been published yet. Keep an eye on #news.

[honest sinew]

@sick shale I did not talk to you.

[sick shale]

This is a community support channel. If you want to talk with somebody, please use direct messages.

[honest sinew]

@sick shale I was gonna show Conker Farid any help.

[sick shale]

I couldn't understand your language. Please use a proper English or join a regional community for support in your native language, the regional communities can be found in #735483472432594994 subpoint 3.1

[honest sinew]

@sick shale I was gonna go up to Conker

[sick shale]

Unfortunately, nothing can be done in this regard now.

Please be careful next time you make a change in-game and read the notices before proceeding anything.

[honest sinew]

@sick shale There is no other way to stop it.

[sick shale]

No

[honest sinew]

@sick shale thanks a lot

[exotic heart]

Owk bro thank u

[urban comet]

‎‏Hey PUBG Support Team , I want to till that got banned on my PUBG account by mistake and i need your help to fix this mistake ( banned for 10 years ) . I have not use any type of hacking or tried to cheat in any match so think you should review my account recent activities and confirm that there's nothing to ban my account , all information has been listed hope you'll check this issue as soon as possible . Thanks PUBG Team
My id: 5192248175

[polar marsh]

Please refer to the private message from @polar marsh for further information, @urban comet.

[night cloak]

Can a hacker change region?

how many days will it be taken to unlink a social media ? that a hacker linked to my account

i thing he is a pakistani

he changed the flag to Pakistan and changed server to middle east

[green fern]

7 days to unlink social media and if it’s a new social media have to wait extra 21 days

[torn wind]

Hi
My server has been changed
After I was playing with a friend on the North American server
When the game ended, I found that the server had been changed without me doing

[night cloak]

he removed all my friends and added his friends

where do i find user id pubg support is asking me?

what user id did they mean

like which one

[heavy vortex]

The numeric id.

[night cloak]

umm character id?

[heavy vortex]

Yep.

[night cloak]

oh thanks

[astral thunder]

Fix the tdmmm glichhhhhhh 🤧😪😪😂

[paper lagoon]

When will this button be fixed? It gets in the way. When you click on it, the game starts to lag very hard

[heavy bison]

hello

will 1.5 update tomorrow?

[mighty badge]

I CANT UNLINK MY FB BRO BGMI PLEASE HELO

HELP

@hallow gulch

[night cloak]

hi how do i find out how much more I have to pay for the uc ban

Enemy gun sound is coming on single mode any solution to this?(i m facing this bug on every map without livik)

[quiet moon]

@night cloak

[night cloak]

@night cloak you have to pay how much uc you have bought illegally/unaccepted purchases

why 🙄

are you a admin here?

any admin online ?😭

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

Please avoid going off-topic, @quiet moon @night cloak. You may have unrelated conversations in #chat.

[night cloak]

my pubg account has been hacked and recovered . but hacker still has access to my pubg , i dont know how. i have a suspect on email login. but i know my email login is secured. i wanna know is there a chance in this glitch the hacker can link his email ?

thou my email is linked , sometimes in glitch its shows like this

hi how do i find out how much more I have to pay for the uc

it keep reducing uc everytime i purchase

[tidal siren]

anyone intrested for squrd

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @tidal siren.

[celest shadow]

You can check how much illegal UC you have purchased in the past by checking the payment receipt or by contacting the third-party website or individual.

[night cloak]

can u send the link please

[celest shadow]

You need to figure out the amount of illegal UC you purchased on your own.

[celest shadow]

Yes, July 6.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @mighty badge.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[heavy bison]

time?

[exotic heart]

Please fix the grande automatically leaving for hand

[finite parcel]

Any admin online, I need urgent help
Hello dear pubg mobile team , my server has been changed in game by itself after I was playing in a game in team with friends the team leader server was North America ,so after the game ended I founded my server automatically changed to north America, please fix this pug for because I lost my rank tier ,
Player id : 5309315874

[celest shadow]

You may keep an eye on #news for further announcements.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @exotic heart. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Please check your selected server properly from the basic settings first. If you are still in the team (where the leader has their selected server as North America), then yours will display the same as well until you leave the team.

[finite parcel]

@celest shadow no its changed to my profile I want inside settings and checked that , I log out and log in again its still the same , also started to count 60 days !!

[celest shadow]

Feel free to submit your concerns in #old. Unfortunately, you will have to wait for the 60-day cooldown before you can switch to another server.

[finite parcel]

@celest shadow how come ?! Its not my fault, I didn't press anything I was in game , its game pug not my fault, why i have to pay price of your technical failure, I was almost less than 100 points to ace , now I'm gold in another server that I even didn't chosed it !!!!

[celest shadow]

Your selected server cannot change without your authorization. Should you think otherwise, you may contact the customer service in-game for further assistance in this regard.

[finite parcel]

@celest shadow do they have the ability to see that I didn't changed served and it's game pug , or it just waste of time and I need to wait 60 days

[celest shadow]

As far as we know, there are no such bugs. Your server can only change if you had done it through your basic settings, there is no other way that it can change.

[versed helm]

pubg mobile 1.4.0 apk download link

[fossil badger]

Can you verify that the accounts are bad? id: 51428922636 / id: 51418212734 / id: 51455116019 . Please forward the image as soon as possible

[celest shadow]

https://pubgmobile.live/apk

[versed helm]

thank you

[celest shadow]

They are all inappropriate, thank you for reporting. It will be forwarded.

[untold rose]

Can anyone help me

I haven't linked any games on my FB account but also it's saying already linked

[torn wind]

Not knowing that there are errors does not negate that they exist

[broken verge]

What is exact date of update for version 1.5
In 1st event it is showing 6
And in 2nd event it is showing 7

[feral forge]

Should be July 6 00:00 UTC, @broken verge.

[languid radish]

Can somebody help me get my hacked/scammed account back, this is happening to many players. They are getting their account hacked and people are selling the accounts on a website called 4G4 which is a KWD currency selling place. Pubg Mobile please give us our rightful accounts back! We’ve spent money on these accounts and a lot too!

[noble dagger]

Hey @feral forge can you please tell me is there delay in 1.5 update, as previously it was written 7/6 now 7/8 ?

[feral forge]

Should be July 6, you may keep an eye out for #news, @noble dagger.

[real pulsar]

@languid radish dm me I may help u

[noble dagger]

ohk thanks for your kind support 💐@feral forge

[feral forge]

For account related issues, please contact the customer service in-game for further assistance, @languid radish.

[languid radish]

They won’t do anything

I’ve already tried my accounts beeen hacked for around a few weeks now

[celest shadow]

That is why such matters can be reported to #old, and if they require further assistance, they can contact the customer service in-game.

[feral forge]

Please know that we volunteers here providing community support are unable to assist you in this regard too. If you have already contacted the customer service, please wait patiently for their response.

[languid radish]

Cmon. I’ve waited weeks

Can’t PUBG mobile just like get rid of these hackers for good like-?

[real pulsar]

How to get redeem codes of pubg.

[languid radish]

I’m not gonna give up on that acc I’ve spent too much man

[feral forge]

You can find them in PUBG MOBILE's official social media accounts, #news or through the PUBG MOBILE esports livestreams.

[languid radish]

Like Pubg’s banning accounts but why can’t they do anything about this, it’s illegal and goes against pubgm rules

[feral forge]

As the customer service in-game receives an enormous amount of requests every day, your only option is to wait for a support agent to respond to you, @languid radish. Also please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe.

[languid radish]

I didn’t give them any info to login to my account

Nothing

[feral forge]

It is suggested that you should use or change your passwords to something unique, and make sure you have two-factor-authentication enabled, so that your social media accounts do not get compromised easily through other external means such as third-party websites or services, @languid radish.

[languid radish]

Mk

So is there any way I can get it back

[olive isle]

Can you tell me 1.5 version release data@feral forge

Lol 1.5 official version

[feral forge]

This is a matter only the customer service in-game will be able to assist you. Please wait patiently for a response if you have already contacted them, @languid radish.

[languid radish]

Mk

[feral forge]

Should be on July 8.

Should be July 8, now since it is written in both of the event/event rules, @broken verge and @noble dagger. Sorry for the confusion.

[broken verge]

Okay thanks

[mossy kestrel]

guys i need A free vpn pleace

[night cloak]

I am unable to sent popularity to my friends is this caused because of hacker?

i am level 64

[heavy vortex]

You may read and do as it says. You have to play for at least 15 minutes to send popularity.

[pallid briar]

Using a VPN is not recommended. Please refer to subpoint 3.18 in #faq.

[olive isle]

If you are facing ping issue then use dns changer and it's not a vpn

[night cloak]

is it normal or caused of some problem ?

[heavy vortex]

It's normal.

[buoyant ravine]

My account was hacked by this person he was messaging me with my own account i messaged support for recovery he had linked a twitter to my game an recieved this error now when i try to log in

[feral forge]

If your account has been compromised, please contact the customer service in-game for further assistance. Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account, @buoyant ravine.

[buoyant ravine]

@feral forge i have already messaged support they said they would unlink/recover it an it is in correct version someone told me it means he transfered my data to underground mobile india

[feral forge]

If you have already contacted the customer service, please wait patiently for their response.

[limpid garden]

Hey do im can log in Pubg Mobile with Google play and Facebook same time?? Possible??

What that is??

[heavy vortex]

It is the notification for auto download of in game resources.

[limpid garden]

Ah ok

[carmine ether]

My story just got interesting. 4 days ago i could not log in to my account in global. i was getting error saying my account got migrated to some other version of PUBG. My account was linked to twitter, Google and Email link.So i contacted PUBG GLOBAL they replied "Contact BGMI " and then i contacted BGMI in game and im still waiting for their response. THE STORY GETS INTERESTING HERE. I have 2 more global guest account which is linked only to an email link both of them. Thats it. Zero (new) accounts with no gmail, no twitter and no facebook link. Guess what? i just tried to log in to those accounts in global and i get the same error as my main account. "Account got migrated to some other version of PUBG" .
What is going on with PUBGM and BGMI? Did PUBG Global's data server crashed with BGMI or something?

[jovial imp]

Hello

My account got hacked

I need urgent assistant plz

[night cloak]

@carmine ether That doesn’t sound right. Feel free write the issue in detail in the #old channel.

Note: If you actually switched any of those accounts to the BGMI game, you will not get it back to global due to government restrictions. Certain countries do not allow their user data to be transferred to a different country.

[carmine ether]

i cant login to BGMI either. Logging in with my global account details in BGMI opens new account.If i try to transfer data, I get error saying my account already got transferred before.

[night cloak]

@jovial imp Please contact the customer service.

[jovial imp]

Plz let me know how

In-game?

[night cloak]

Yes. There’s customer service in the basic settings.

[jovial imp]

If in game i tried 100 times to get in direct chat with any staff but no way

[night cloak]

You just need to contact them once and submit the required information. Have you done that?

[jovial imp]

The problem Neville is that he seems be smart hacker
He hacked my twitter
Then banned my pubg for one day so i cannot get assistant from staff
I really cant do any thing

[buoyant ravine]

Mine was hacked too

[carmine ether]

same here

[night cloak]

Mine as well

but not banned

@jovial imp You can contact the customer service from the login screen. You don’t have to login to your account.

[buoyant ravine]

U have to give them info they ask for in the customer service button

It can take up to 60 days they said

[carmine ether]

Even tho my twitter and gmail accounts 2 step verification is turned on. I can only assume he accessed my account with Email link since there is no 2 step verification loggin in with Email link.

[night cloak]

Yeah, it can take up to 60 days. But if you have submitted all the information correctly, it should be done quicker.

[buoyant ravine]

I did

Been about a week now

[night cloak]

Me like 2 days

[buoyant ravine]

But been hacked since april

[night cloak]

Quicker than 60 days. Don’t worry, you will get back to the account.

[carmine ether]

I provided all the receipts and more than 30 gb's of gameplay and crate opening videos. The only thing i couldnt provide was the exact data of account creation. it was season 7 2019 that all i remember.

[buoyant ravine]

Got that message from them after i submitted all the info they asked for

[night cloak]

Unfortunately, you will need to submit the exact date. Every other information can be compromised.

i am waiting for pubg's replay

[carmine ether]

How you remember you account's creation data?

[buoyant ravine]

If u have google u can contact support an they can tell u when u downloaded the game

[night cloak]

Appstore

[buoyant ravine]

Thats What i did cuz i had uninstalled an reinstalled the app a few times

[night cloak]

for me it showed me correct date

[thin void]

what's the reason of delaying update of 1.5 Verison?

@buoyant ravine @night cloak

[buoyant ravine]

What u mean @thin void

[thin void]

Remember this event comes in that after 1.5 Verison on 6 july we can get this skin but now it's showing 7/8 means 8 July why? @buoyant ravine

[night cloak]

i still login to my account everyday so that hacker can't unlink other stuff

@thin void 2 days delayed, yes.

[thin void]

Anyone know why? delay is there

[buoyant ravine]

Oh it was supposed to be the 6th?

[thin void]

Yes

[buoyant ravine]

Aweee

😔

[night cloak]

Delay is because of certain reasons. You can guess many.

[jovial imp]

@buoyant ravine how do u go to step to submit data plz ?

[buoyant ravine]

All the hacked accounts lol

[jovial imp]

@night cloak
Can i plz explain in short terms what happened again ? So u can help ?

[night cloak]

@jovial imp I cannot help you. I can only guide you. And, I understood what happened. Sadly, you might need to recover your hacked social media before the hacker links you out with a 7 day random ban.

[jovial imp]

Not like this @night cloak

[night cloak]

That’s what usually happens. Feel free to share if your case is different.

[floral sable]

@night cloak what’s happening here

[night cloak]

@floral sable A wrong twitter link?

[floral sable]

I can’t access my account

[night cloak]

Are you on iOS?

[floral sable]

Yes

When I hit close it says authorization revoked and back it goes back to login page

[night cloak]

Just open Safari, go to twitter.com > logout and then open the game.

[jovial imp]

My pubg acc is linked with twitter and fb
The hacker only hacked twitter but i have access to pubg via fb (hacker didnt hack fb)

Today when i wake up and realized i cannot login pubg and also twitter
I have clicked to login pubg via FB

Now comes the issue .... logged in but got message that i v been banned for one day
Now what should i do ? I need to at least unlink that hacked twitter

[floral sable]

Ok

I’m already logged out in the Twitter app

[night cloak]

Not the app. Safari.

[floral sable]

Even safari I’m logged out tho

[night cloak]

Could you check one more time?

[floral sable]

Yeah it’s on the login page

[night cloak]

Could you login to your account on Safari and then open the game?

[floral sable]

Ok

[jovial imp]

@night cloak plz check my text :( my account is special with 18 upgradable weapons and i cost it alot ... i dojt want lose

[floral sable]

It’s still the same wtf

[night cloak]

I already did, sweetie, @jovial imp.

@floral sable Try logging in > open the game, log out and open the game a few times. It usually fixes the issue in one go. You can also try using a VPN to see if that fixes the issue.

[floral sable]

Ima try delete Twitter app

[night cloak]

You need to recover access to your Twitter account when the hacker is playing smart. They will completely log you out with a 7 days ban, otherwise.

[jovial imp]

@neville so cannot talk in support chat directly to suppprt in in-game help ?

[night cloak]

@floral sable On iOS, one app cannot open or interfere with a different app. It is usually the Safari. But you can give it a try.

@jovial imp You sure can. But I’m telling you from experience and for your good—before it is too late.

[jovial imp]

Ok :( i will try to call twitter support

Thank you @night cloak

[night cloak]

No worries and good luck!

[floral sable]

It worked after I deleted Twitter lmao

[night cloak]

Well, GGs.

Can a hacker ban a account? and get the control over it my account is linked with twitter gmail and hacher linked his facebook.

[prisma oasis]

Yeah it can happen in some cases

[night cloak]

my account got hac... 2 weeks ago but still now nothing happened

he just login and cancel's the unlink thing

[prisma oasis]

Try contacting in game support

[night cloak]

i did it and they asked me stuff for proving that is my account and i sent it to them today

[prisma oasis]

Ok then wait for there response

[night cloak]

really i was freaked out after contacting customer service and turning on 2 step verification a bit relief.

i tried to make gameplay setting horrible so the hacker can't play a match and ban me

[brazen thistle]

My account has been stolen and it is my only account from the second season and I want to get it back

[supple ingot]

Why is the update delayed ?

[feral forge]

Do you still have access to your PUBG MOBILE account, @brazen thistle?

[feral forge]

No information in this regard.

[surreal lynx]

When is 1.5 update?

[feral forge]

July 8.

[sacred ravine]

Hello is it true that ss1 will have rp every month and 600 uc won't be getting back ?

[arctic iris]

Will the VIKENDI map return in the next update?

[terse furnace]

Is it true livik map not include in 1.5 version?

[pallid briar]

No information regarding this. Keep an eye out in #news.

[pallid briar]

You too @terse furnace.

[feral forge]

We do not have information regarding that.

[pallid briar]

Hey! how can we help you?!

[night cloak]

Hello

[wide umbra]

اكو عرب

[storm flume]

Please do not use languages other than English, @wide umbra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Hello, when will the update come?

[prisma oasis]

8

[pallid briar]

July 8.

[prisma oasis]

What error u are facing

[pallid briar]

Could you provide a screenshot?

[night cloak]

Thx

[pallid briar]

@night cloak Could you please try reinstalling the game?

Please contact the customer service in game for further assistance for transaction related issues as I do not know any other possible solutions.

Welcome.

[subtle snow]

Can you please transfer my account outside EEA

[pallid briar]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country.

[subtle snow]

@pallid briar what is the option in settings in left bottom transfer data outside EEA

[night cloak]

@celest shadow

[brazen thistle]

no

but i have my id

[pallid briar]

If you click that you will get 2 options. If you accept, then nothing would happen. If you disagree, it will prompt you to delete your account. It's not meant to transfer your account outside of EEA region as it is not possible due to the GDPR law.

[feral forge]

If you do not have access to your PUBG MOBILE account with your login methods, the customer service in-game will not be able to assist you, @brazen thistle.

[unique ginkgo]

How do I talk to pubg employees

[celest shadow]

How may I help you?

[feral forge]

Feel free to state your issue here, @unique ginkgo.

[night cloak]

i wanna explanation for the reason of banning my account 3 months,,for no reason & never used cheats or some other files

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[unique ginkgo]

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
ID:5163883395
Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unique ginkgo.

[solid heath]

Someone hacked my facebook account and playing my pubg account what to do

[feral forge]

If you still have access to your PUBG MOBILE account, please contact the customer service for further assistance, @solid heath.

[solid heath]

No @feral forge I haven’t i recently upgraded my m4 on that account

[feral forge]

Could you please elaborate?

[clever wharf]

Why pubgm update delayed?

[night cloak]

@feral forge why premium crate unavailable

@night cloak Buy from https://www.pubgmobile.com/pay.

I saved up so many and this is what I get

[feral forge]

It should come after the Custom Crate.

No information in this regard, @clever wharf.

[subtle snow]

Can you transfer my UC to my second account

[night cloak]

@subtle snow Unfortunately, UC cannot be transferred. You will need to purchase UC separately for your second account.

[storm hill]

When will 1.5 update come

[feral forge]

July 8.

[storm hill]

BGMI too?

[night cloak]

Amoguss

[feral forge]

We only provide community support for the global English version of PUBG MOBILE, @storm hill.

How may we be of assistance, @night cloak?

[night cloak]

nvm it was wrong channel lmaooooo

[night cloak]

is gfx tool against pubg tos?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[bronze ermine]

Hello guys my account is hacked by someone by third email link

i still have acess to my account by the other two accounts

[night cloak]

@bronze ermine Contact the customer service.

[bronze ermine]

how? @night cloak

[night cloak]

Read #faq subpoint 5.4, @bronze ermine.

[bronze ermine]

thanks @night cloak

[night cloak]

Np.

[frigid canopy]

@night cloak

[night cloak]

Aloha! How can I help you?

[night cloak]

imagine pinging for no reason

[bronze ermine]

@night cloak i tried to contact them but they don't reply

[night cloak]

They usually take time to reply. Please have patience.

[bronze ermine]

i can't start new conservation with them either @night cloak \

[frigid canopy]

@night cloak bro i take ban 1 month i my account and i know why check ur messag i send u photo 10x

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frigid canopy.

[hollow quartz]

Hello

Account ban help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow quartz.

[grave oxide]

My Facebook was hacked, and I can't log in to it anymore. How can I quickly untie Facebook so that no one else comes from it. This is my account 5612098919

[night cloak]

@bronze ermine You don’t have to start new conversation. May I know what’s the issue with current conversation?

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[grave oxide]

My Facebook was hacked, and I can't log in to it anymore. How can I quickly untie Facebook so that no one else comes from it. This is my account 5612098919

[bronze ermine]

i message them uncorrectly and i want to start a new one @night cloak

[night cloak]

@grave oxide You should contact the customer service right away as it takes 7 days to untie a linked method.

i got a dm from a bot saying my pubg acc is banned

omg wow

[celest shadow]

Please avoid using the word "ban", @night cloak. If you do not require assistance related to the game, please use #chat.

[night cloak]

@night cloak Please use #chat and stop going off topic. This is not a comment section.

[night cloak]

yes but the bot said my account is suspended , wtf?

Sigh.

this was interesting

Just use #chat.

[celest shadow]

It is a measure we use against the large number of users who join the server and inquire about an account suspension issue. Please avoid using the word "ban".

[grave oxide]

You can block my account for 7 days please 5612098919

[night cloak]

oka

@grave oxide Unfortunately, that’s not possible. You should contact the customer service. You won’t get punishment for no reason.

[night cloak]

Anybody?

[bronze ermine]

how i can get my account regestriation date ?

[night cloak]

@night cloak If you already linked an email, they cannot link their own—unless they have access to your email.

@bronze ermine The information is not logged anywhere and it is deemed as authentic information only the original player of an account can remember.

my pubg emulator isnt turning pubg on its stuck on 98%

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[bronze ermine]

😤 🥲 @night cloak

i can't continue getting my account without the regestriation date that's true ? @night cloak

[night cloak]

@bronze ermine That’s true.

@keen dock Don’t share cheating videos, please.

[delicate vapor]

S

[keen dock]

Why Is It Not Pubg Mobile Discord Account The Reason I Shot That Video There Are Still Cheaters In The Game And They Still Don't Get Banned

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @keen dock. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[primal tulip]

Hey update is Coming tomorrow ???

[feral forge]

Should be on July 8.

[primal tulip]

I mean on Event page it says 6

[real pulsar]

On 17th June this error occured ( day when bgmi released) now on 9th July there is a temporary closure of data transfer in this time period can I use my balance to buy something in pubg mobile.

Does releasing of BGMI and google updating its policy is inter related?

[rigid basalt]

Is pubg update 6july date is delay ?

[prisma oasis]

Yes

[sly canopy]

Please reconsider the design of the conqueror frame of the s20 .. it is very bad xD

[mortal apex]

Feel free to share it in #old, @sly canopy.

[royal shell]

When bonus challange will activate

[next swift]

Hello, when will the update be released?

[prisma oasis]

8july

[royal shell]

Pls reply me

[mortal apex]

No information in this regard. You will have to wait.

[feral forge]

We are unable to assist you in this regard, you may need to contact the Google support for further information regarding this, @real pulsar.

[sly canopy]

Okey, but what do you think of the design?

[tight lantern]

someone hacked my account and i got it back but he linked it with vkontakte

and i cant remove it i get this msg.. The platform you want to unlink hasn't been linked for long enough.

[feral forge]

You cannot unlink the unwanted login method on your own since it is not linked for long enough, also later the unauthorized person could just log in to cancel the process. Hence, you will need to contact the customer service in-game and request the support agent to help you unlink the unwanted social media. You may refer to the steps in this screenshot as reference, @tight lantern:

[mighty zenith]

why my emulater is not starting?

[storm flume]

You can now access #emulator-chat and #emulator-support, @mighty zenith. Revert this at any time by sending .emulator in #481204134859505684.

[blazing marsh]

I am trying to change my region back to pakistan but I am not receiving any verification code from pubg

[feral forge]

Please join the PUBG MOBILE Pakistan Discord for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994.

[maiden sphinx]

dear brothers, I changed my server by mistake into KRJP while I'm living in Middle east and playing on ranking on ME server. Please I need to reset my server again to middle east before the season ends. ID# 5152001257.. Name: Rawan

[night cloak]

Anyone knw hw to get free redemption codes by watching vids or something. Whats the easiest way to get it

I am trying to change my region back to india

[feral forge]

Unfortunately, you will have to wait for the cooldown to end before you can change your server again

[feral forge]

You can find them in PUBG MOBILE's official social media accounts, #news or through the PUBG MOBILE esports livestreams.

[feral forge]

You can change your region via your in-game basic settings.

[night cloak]

I don't get region change option in game

[feral forge]

Could you please provide a screenshot of your basic settings?

[night cloak]

Plz help me out with this

[pallid briar]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. Hence you don't have the option to change your region.

[night cloak]

I couldn't see my region nothing

[feral forge]

You may refer to the bottom of your basic settings page, it appears that your account is either created in the EEA regions or you had switched your region to one of the countries in Europe. Therefore, you cannot change your region/country at will due to the GDPR laws, @night cloak.

[night cloak]

But I am from india

[feral forge]

It does no matter where you are from, your country/region can only be selected or changed by you. You either intentionally/mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transferred your data into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to change your country/region at will due to the GDPR law.

[night cloak]

Plz help me with this I want to change my region to india

[feral forge]

Unfortunately, there is no other way, @night cloak.

[night cloak]

There must be some way out

I have flag of india and asian server then how could I change my region

[feral forge]

No, there is no other way. Due to the GDPR, which is a government law, you will not be able to change your region/country at will. We hope you understand.

[night cloak]

So I couldn't transfer data to other regions

[feral forge]

No you cannot, @night cloak.

[night cloak]

How would I see in which region/country I played

[feral forge]

That is something that only you should be able to know, since your account’s country/region cannot be changed if you had not changed this before in your basic settings or you have chosen one of the countries in the EEA when creating your account.

[night cloak]

Thanks bro🖤🖤🖤

Then I should have to delete my account

[viral lake]

is there any way to fix temmates see you teleporting? or is it my wifi? but its okay from my view its just my teammates see me teleporting

[sick shale]

Yes, it's a network connection issue

[tight lantern]

@feral forge the chat is not resetting

[sick shale]

@tight lantern Do you have any question regarding the game?

[tight lantern]

@sick shalesomeone hacked my account and i got it back but he linked it with vkontakte and i cant remove it i get this msg.. The platform you want to unlink hasn't been linked for long enough.

[hollow mist]

Hi can you help me with my pubg account, I deleted the pubg and after 10 minutes installed it I logged in to my account again and I see a link to my twitter, but it wasn't linked and it always kicks me out that someone is logging in to my account.

[sick shale]

Yes, it should be linked for atleast 21 days (Refer to subpoint 2.5 in #faq for further information). It's better to contact customer service as soon as possible.

[storm flume]

Please contact the customer service for further assistance, @hollow mist.

[tight lantern]

i cant talk to support the chat is stuck

[sick shale]

How stuck? Can you elaborate please

[open heath]

I thank you all for your efforts. I want to explain my problem to you. I am the player [GSGxBERLINツ] my ID [5138348166]my account was hacked the day [01/07/2021]
And only entered my account on the Buggy game, and the hacker violated the rules, after he failed to steal the account. And I am sure of myself that I did not do anything that violates the rules and I do not even need to break the rules because I am a season 3 cleaning player. I hope you will understand me and review my problem. I am very desperate for this event that I faced. I am very sure that I did not break the rules and I do not know the reason for the ban in the first place because neither I nor the hacker played a match because all day long I was in the lobby to protect my account and in the end I was surprised that I was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @open heath.

[tight lantern]

i talked to them auto chat whats answer and when i try to reset the auto chat they dont answer me

[feral forge]

Could you please provide a screenshot of your conversation with the customer service, @tight lantern?

[tight lantern]

and then no answer

i wanted to do as u said to me but no answer

[tight lantern]

like this

[shell bolt]

i want to change my region back to pakistan

[bold lichen]

Trying to log in using Twitter but this is all I see

Internet is fine

[shell bolt]

try again

[feral forge]

You will have to provide all the necessary information requested by the customer service in-game. You may follow the six points and provide them the information accordingly.

[feral forge]

Please join the PUBG MOBILE Pakistan Discord for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994.

[tight lantern]

i did that no answer too

[worldly plume]

When is the update 1.5 will be out? Tomorrow?

[feral forge]

Should be on July 8.

[feral forge]

if you have already contacted the customer service in-game, please wait patiently for their response, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible.

[tight lantern]

the guy who did that and add the 4rth link said he will give me ban 10 years

[cinder lark]

My account gets banned and I don't use game cheats and I hope I will end the account ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cinder lark.

[feral forge]

Please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe. Unfortunately, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[compact iris]

@rocco

[strong portal]

Will the new update come on July 8?

[green fern]

It should be

[wise saddle]

Hey! I understand that this is a stupid question, but could you give an approximate release date for the Metro game mode? I have just played since season 2 (this is a new account) and the classic is already boring, and the thought of leaving the game arises: (Really looking forward to
If possible, I will be very happy to help you with the development of the metro!
+ I want to stream and upload YouTube videos
Thanks

[junior ledge]

In my pubg global account..firstly i dont remember if i had linked my fb account...i have linked google play account...sometimes in settings it shows fb account linked and sometimes it shows only play games..why so...hacked or some glitch?

[feral forge]

Unfortunately, we do not have information in this regard, @wise saddle. You may refer to this message in #news:

#news message

[wise saddle]

Got it .. very sorry: (((

[wise saddle]

is there a person who owns this information?

[feral forge]

Where do you reside, @junior ledge?

As we are volunteers here providing community support for PUBG MOBILE, we are unable to answer you in this regard, @wise saddle.

[wise saddle]

Okey(

Thank

[junior ledge]

India

[feral forge]

If you are currently in a country or region where PUBG MOBILE is not accessible or available, you may experience issues with some of the features in the game. You may need to set up a DNS or use a VPN to overcome this, for DNS you may refer to subpoint 4.3 in #faq, and for VPN you may use it at your own risk.

[brittle wagon]

Hello im trying to link my account with an email but it just show phone number why,?

[bold mica]

Hey pubgm can you link my facebook account today cause i want to transfer my id in Battleground mobile india and tomorrow onwards they are closing account data transfer service... Please it's urgent help

[feral forge]

You can only link one of them, e-mail or phone number.

[winged crag]

9th july hogyi

[bold mica]

@feral forge can customer care help me..??

[feral forge]

Unfortunately, we are unable to assist you in this regard, you must wait for the unlink process to be over before you can link a new social media to your account.

[bold mica]

Ohk.. thanks for help..❤️

[chrome dust]

Why it got delayed?

[feral forge]

No information in this regard.

[primal tulip]

@feral forge i mean Officially Its Now on 8th july because it was on 6

[feral forge]

However, the date has changed, it should be on July 8 now.

[primal tulip]

Ok Thanks

[night cloak]

New premium create comes in 15 days or?

[light stirrup]

Twitter login not working

What happens also pubg login page pic is defalt pic

🤔

I am emulator playe

[feral forge]

Should come after 14 days.

[light stirrup]

Also when i login from mobile my region code is disappear

[feral forge]

Please use #emulator-support instead.

[light stirrup]

😂

But there is no person for help

Please make a person for help in emualatot support

[feral forge]

Please wait patiently till someone respond to your inquiry, @light stirrup.

[brisk idol]

I can't see ghillie suit in karakin map.. Whenever i open a drop i saw there is no ghillie suit but my teammate can.. They can ware ghillie suit but i can't saw they are using ghillie suit.. They drop and mark for me but i saw nothing... Not in one match in every match...

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @brisk idol. You can also submit a report in #old in compliance with the channel's pinned instructions.

[fervent prawn]

Is 1.5 update Coming tomorrow?

[pallid briar]

Should be coming out at July 8.

[empty valve]

I am not receiving registration verification code from pubg

I want transfer my I'd to BGMI. But I dont receiving registration verification code

[feral forge]

If you are unable to receive the verification code, it is most likely because you are currently residing in a country or region where the game is no longer accessible and/or available for you.

[empty valve]

What can I do. I want to transfer my account to BGMI

[feral forge]

Do you have another login method to your game account other than the e-mail/phone number method, @empty valve?

[tawdry cove]

@feral forge Hello

[empty valve]

@feral forge no!! Someone hacked my pubg account. I have only one login that's email.

[weary wedge]

my account was hacked, I recently wrote about this to the support service, please consider my case

[night cloak]

(PARAMETER.-1) why i keep getting this error

[weary wedge]

Ответили?

[pallid briar]

Where are you currently residing?

[pallid briar]

English please.

[weary wedge]

my account was hacked, I recently wrote about this to the support service, please consider my case

[night cloak]

Asia/Pakistan

[pallid briar]

Please join the PUBG MOBILE Pakistan regional Discord server for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994.

[feral forge]

Please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe. Unfortunately, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

Hello, how may we be of assistance, @tawdry cove?

[dense sorrel]

hello is there any way to get an email address removed from my account

[tawdry cove]

@feral forge Please Help Unfortunately we are unable to provide pubg mobile EU data tranfer at this time and my country region option is not showing What Can I do Please Help Me @Nadia

[weary wedge]

For a month now I can not remove the hacker from the account of those support until the answer, I will remain without an account

[feral forge]

Unfortunately, we are unable to assist you in this regard, since you are currently residing in a country or region where the game is no longer accessible and/or available for you, @empty valve.

[tawdry cove]

@feral forge Reply Me Please

[feral forge]

Does the e-mail address belong to you?

[dense sorrel]

no someone else linked it

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account, @tawdry cove.

[dense sorrel]

I need to add my email address.

[feral forge]

Please contact the customer service in-game for further assistance, @dense sorrel.

[dense sorrel]

okay thank you

[feral forge]

This is a matter only the customer service in-game will be able to assist you. Please wait patiently for a response if you have already contacted them, @weary wedge.

[tawdry cove]

@feral forge But I am Indian And i Created my account in India and My Pubg country option not showing from s2 when i started the game

[feral forge]

You either intentionally/mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transferred your data into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account at will due to the GDPR law. Please know that your country/region can only be changed by you, without your authorization, this information simply cannot be changed.

[tawdry cove]

@feral forge Then I Can't do Any Thing To Tranfer my account to BGMI😭

[feral forge]

Unfortunately, for your current account, you cannot.

[tawdry cove]

@feral forge Ok Thanks For Information

[meager grail]

I have this issue for 15 days now I can’t buy or use any UC.. can someone help?

[night cloak]

can some one help me the customer service said its gonna take 60 days for hac... account to recover i actually reported them i want to unlink the facebook that is linked by a hac... is the both issue same

[sterile spire]

how many points need for conqueror ?

What are the conditions?

4682 points now... and account level 35 ....

[green fern]

You have to be top 500 in the server

[sterile spire]

What's the points top 500 asia server? Now?

[cyan citrus]

You need to be top 500 in global ranking to get the conqueror . Go to ranking in-game for further information .

[cyan citrus]

It depends and keep changing with time , please see in your desired server ranking .

[languid heath]

Bro keep push to 300 rank

[feral forge]

The unlinking process may take up to 60 days, but it also means your request can be processed much earlier than that, but due to the enormous amount of requests every day received by the in game customer service, it takes time to proceed such requests, so please be patient.

[languid heath]

You get tomorrow morning conquer garenty

[maiden musk]

someone can helpme i got 10 years ban today

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden musk.

[narrow nymph]

does anyone know how to fix e-mail link problem? it always says link failed. i made a new empty email and still the same.

[indigo musk]

Guys

When i use dns changer should i enable 1Pv6?

[cosmic shell]

Hello..
Does there a next event of the exclusive voucher after the current one is ending in 6 / 7

[soft fog]

My id is hacked by hacker and he removed my twitter last week by banning my ac for 7 days and now my account is banned for 7 days this time maybe I lost my fb log in from it , please help me to retrieve my ac back

My id is - 5453444832

[pallid briar]

@cosmic shell No information regarding this at the moment.

[cosmic shell]

I found that the collect part of the vouchers is continues after the redemption of the vouchers ending.

[feral forge]

This is a matter that only the in-game customer service can assist you, please contact them for further assistance. Also please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe.

[soft fog]

@feral forge how to contact them?

[feral forge]

Where do you reside, @narrow nymph?

[feral forge]

You may refer to subpoint 5.4 in #faq for further instructions.

[pallid briar]

Unfortunately I don't have any information regarding this as of now.

[wide orchid]

hello, you can somehow change the server back if you accidentally changed

[celest shadow]

You will have to wait for the cooldown before you can switch to another server.

[narrow nymph]

SEA

[wide orchid]

damn okay thanks

[feral forge]

Which country do you reside in?

[narrow nymph]

Indonesia

[stoic charm]

Hacker

5239512424 using magic'bullet

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

Could you please provide a screenshot of the error notice, @narrow nymph?

[junior ledge]

I had my google play and fb accounts linked to gobal account..when i unlinked my fb account it had said that if we login within 7 days after sending request, with same social media account we want to unlink, its request will be cancelled

But how do I now log in with fb to cancel the req...as soon as i click login with fb...it says to create new account

@feral forge @pallid briar

[keen vessel]

Hey is this the right chat to ask on how will it be possible for us to get a tournament card to conduct a Major tournament?

[pallid briar]

Please make sure that you are using the correct social media account to login,@junior ledge.

[pallid briar]

Please refer to this pinned message:
#questions message.

[leaden cargo]

I download PUBG from this

But on play store it show update but why is my app is different from play store?

[violet sleet]

@feral forge is there a way to cancel a pmco registration?

Or is it locked once you register

[feral forge]

Please use #pmco, @violet sleet.

[leaden cargo]

Help me@feral forge

[digital elm]

helpplesse how do i play pubg on pc?

like the mobile version

[supple ridge]

Help me please administration

[storm flume]

You can now access #emulator-chat and #emulator-support, @digital elm. Revert this at any time by sending .emulator in #481204134859505684.

[proud vector]

I’need to recover my account because someone hacked it and violated the rules on it. For your information, I am spending money on it and I would like to restore it, and I will maintain the integrity of playing with after recovering it. Thank you

[feral forge]

You can only download the game from your Google Play Store, AppStore or through the official website. There are no other means of downloading the game except for these aforementioned three.

[proud vector]

Can you help me.

[feral forge]

Unfortunately, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[supple ridge]

In-game administrators ignore reports that account has been stolen. all the necessary documents and data for the restoration and confirmation of ownership of the account are available

[feral forge]

Are you referring to the in-game customer service, @supple ridge?

[supple ridge]

@feral forge yes

[feral forge]

Could you please provide a screenshot of your conversation with the customer service in-game?

[proud vector]

I’m spent a lot of money and get a refund while playing fair and securing the account pls help

[feral forge]

We are unfortunately unable to assist you in this regard, @proud vector.

[small canyon]

Please help me

[supple ridge]

I wrote this back on 06/26/2021

here is a screenshot when I saw that the email address of Facebook Attackers was linked to my account

[proud vector]

Please help me😭😭😭

[misty cedar]

Hi.
May I submit my application to you

[feral forge]

They mentioned that they have already shared your information with an agent and have told you to be patience, so all you need to do is to wait patiently a response.

[proud vector]

This is my account please help

[feral forge]

You have already been answered before, please refer to the above response and do not repeat your inquiry as we are unable to assist you in this regard, @small canyon.

[supple ridge]

I have been waiting for help from agents since 04/29/2021, when I just notified them that I found an absolutely unfamiliar link to my game account, and waited. I lost my account altogether

[feral forge]

If they have not responded to you within a reasonable time span, you can send them another message as a kind reminder.

[storm flume]

Please do not use languages other than English, @small canyon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[supple ridge]

Sorry of course, but what do I look like a fool? I wrote to them every week, but there's no use, even the bot's service system no longer responds

[feral forge]

What is it regarding?

[misty cedar]

Hi @feral forge
My account has been 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @misty cedar.

[supple ridge]

I was advised to go directly to the administration, because I thought that at least you would help and understand the protection of accounts, you must somehow remove the gap between thefts and hacking of accounts

[feral forge]

If you have any other concerns regarding your current ticket you may start a new conversation with the in-game customer service. You may also change your in-game language to English and contact them, you can refer to the steps in this screenshot as reference, @supple ridge:

[feral forge]

For account related issues, please contact the customer service for further assistance as only they can assist you in this regard.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[supple ridge]

If I start re-writing a support ticket in English, do you think they will respond faster?

And if they do not help, there are also second persons who have the opportunity to help.

[silent hemlock]

There is an app called fnmods esp which really works, I want to report it because it breaks the game TOS

[proud vector]

I need to restore my account please

[feral forge]

Please know that we volunteers here providing community support for PUBG MOBILE are unable to assist you in this regard.

[feral forge]

You have already been answered, you may refer to my above response.

[supple ridge]

Clear. sorry

[feral forge]

Please report through this link (http://cheat-collect.pubgm.cc) when the website is available again.

[silent hemlock]

Ty Nadia

[feral forge]

It is your choice, if you want to wait for the current ticket or to open a new one. the unlinking process may take up to 60 days, and if you have already waited for more than that you may consider opening a new ticket.

[jovial imp]

Hey @feral forge
My account got hacked and the hacker linked anothee thing then he banned my account for 1 day so i cannot be able to ask even the support

What should i do in that case plz ?

[magic cipher]

Hello pubh team i am facing temporary account Frozen essu please help me to get my account back

My user name is ROYALnepal please help me what's rong into it

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @magic cipher.

Please contact the customer service for further assistance, @magic cipher.

[feral forge]

Please contact the customer service for further assistance via the login menu, you may refer to the steps in this screenshot as reference on how to request a support agent to unlink the unauthorized person’s social media from your account, @jovial imp:

[jovial imp]

I tried 100 times to reach that reply but conversation always auto close i think coz my acc is banned for one day

[magic cipher]

How can i contact pubg vn support team

[novel violet]

Please review this persons here is there id 5385466254

[hollow anvil]

please tell me when v1.5 update will come?

[feral forge]

Should be on July 8.

[feral forge]

What does it concern?

[hollow anvil]

i play on emulator. today i uninstalled my emulator. so i am willing to download the game when the new update will drop

[novel violet]

He/she is a cheater if u play pubg jus check that id

[feral forge]

You may report the player in game.

[novel violet]

Already did

[feral forge]

Self advertising is not allowed, please go through our #735483472432594994 before you post anything, @night cloak.

[feral forge]

The date has changed, it should be on July 8 now.

You may contact the in-game customer service, @magic cipher.

[pallid briar]

You can check the current version available from the gameloop website. You your case you can check when the new version is released and download the game then.

[night cloak]

i reported for hac...'s account unlinking i mean his fb but they said u have to wait for 60 days for an account recovery i am not understanding why. i am able to login to my account as well

[feral forge]

The unlinking process may take up to 60 days, but it also means your request can be processed much earlier than that, but due to the enormous amount of requests every day received by the in game customer service, it takes time to proceed such requests, so please be patient.

[pallid briar]

It takes time for the team to review each of the reports manually and if a violation is found, they will get punished eventually. You should also receive a in-game mail informing you that the user has been punished.

[vapid eagle]

hi my account has been Banned 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vapid eagle.

[lime wraith]

When will POCO X3 PRO get 90FPS on pubg

[pallid briar]

No information regarding this. It should be available when the game is optimized to run that feature. You can leave your concerns in #old.

[pure dawn]

from few hours back its showing this message. I played in the morning everything was okay and i never installed any different version of the game.ID:5379711927

[pallid briar]

Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account.

[pure dawn]

but i did not migrated global version is the only version i ever played and i am not even from India

[night cloak]

i meant not that i said i reported for unlinking and socail media that belongs to a person idk. but theri replay was thanku for sharing information it may take 60 days for recovery what are they gonna recover ?

[pallid briar]

It is possible that your account has been compromised. Unfortunately, as we only provide community support for the global English version of PUBG MOBILE, we are also unable to assist you in this regard. Please be aware that only the customer service in-game can help you with account related issues.

[night cloak]

my account? i still have acces to my account

i wanna get rid of that guy and his social media

[feral forge]

It takes time to proceed with the unlinking request.

[night cloak]

oh they meant that?

so i provided all information's so it's sure right i can get rid of him?

[pure dawn]

is there any example which options I should select for reporting this issue

[night cloak]

thanks for the help btw

[pallid briar]

Unfortunately since I'm not familiar with the version, I'm unable to give you an example as of now.

[pure dawn]

ok thank you for the info

[pallid briar]

Welcome!

[night cloak]

but by the time that person could do anything to my account right

[pallid briar]

If all the information you provided is correct then hopefully you should be able to get rid of him.

[night cloak]

i did provide all stuff they asked and given more

the last things

[pallid briar]

If so then please wait patiently. A support agent will help you out as soon as possible.

[night cloak]

he did

he said 60 days

for account recovery

i don't need to recover anything i just need to get his facebook off my account

[pallid briar]

As you were already told by a moderator, due to the enormous amount of requests every day received by the in game customer service, it takes time to proceed such requests, so please be patient.

[night cloak]

okk

[pallid briar]

Thanks for understanding and hopefully your patience will be rewarded as soon as possible!

[night cloak]

yeah thanks for ur help

btw i turned on 2 step verification on every stuff

so this does'nt happen again

[pallid briar]

No worries!
That should help you from facing such incidents in the future.

[dawn pawn]

My account has been stolen and used for cheating. I don't use any cheating method

[storm flume]

Please contact the customer service for further assistance, @dawn pawn.

[dawn pawn]

My account was stolen and I was banned after it because it was stolen I used to cheat and I did not commit any behavior in violation of the laws

[light condor]

i need some help please

who can help me

[feral forge]

Hello, how may we be of assistance?

[light condor]

@feral forge i purshace uc from ilegal place i get banned for 30 days now i want to purchase from the game i cant what i should do

[feral forge]

If you had previously purchased UC from unauthorized websites or by illegal means, the full amount will be deducted when you purchase UC in-game or through https://www.pubgmobile.com/pay. Once all of the illegally obtained UC has been deducted, you will be able to receive UC again upon purchasing it.

[feral forge]

Please contact the in-game customer service for further assistance, as only they can assist you with account related issues.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[dawn pawn]

But I spent more than 5000 dollars on an account

[light condor]

@feral forge i purchase from this link but when i enter the game i got mail that i did pursheace from another ilegal in the past and my uc has been undected from the account

[feral forge]

Please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe, @dawn pawn.

[dawn pawn]

I know this means there is no solution

[night cloak]

pubg unlinked my gmail why?

i am unable to link.

again

pls help i am scared

i said pubg to unlink my fb

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, @night cloak.

[night cloak]

they removed my gmail

i said to remove fb

i got it back

i had to link another account but i think i got glitched

i am freaked out pls help me

when i login there was link to a gmail.

then i tried to link but not worked

every day i go through is in tension because of that person

[vestal nest]

How can i puraches uc with paypal?

[night cloak]

@celest shadow How can i know thatpubg will unlink that hacker facebook?

[celest shadow]

You will need to confirm this with the customer service in-game, @night cloak.

[celest shadow]

You may purchase UC in-game or through https://www.pubgmobile.com/pay.

[vestal nest]

where pypal?

[night cloak]

when i open pubg there3 was link a gmail when i linked it did'nt link and after some time when i restarted it was linked and it was my old gmail is it a giltch

[celest shadow]

You can use PayPal at Razer Gold and top up the necessary amount. Once you are done, you can use Razer Gold as a payment method in Midasbuy.

[vestal nest]

how?

[celest shadow]

You need to create an account at Razer Gold first, then top up via PayPal.

[night cloak]

@celest shadow Pls replay i am scared right now

[celest shadow]

Unfortunately, we are unable to assist with in-game account issues here, hence we cannot provide you with a proper answer. Please reach out to the customer service in-game for further assistance.

[celest shadow]

You need to purchase Razer Gold with PayPal as your payment method. Once you have done that, you can use Razer Gold as your payment method at Midasbuy (https://www.pubgmobile.com/pay) to purchase UC.

[vestal nest]

how

when the new update!!

[celest shadow]

Select Reload > Select your payment method > Enter your amount. Rate: 1 Razer Gold is equivalent to one dollar of your currency.

[celest shadow]

You may keep an eye out for #news for further information.

[uncut plank]

Hi

Im banned for no thing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uncut plank.

[serene breach]

I am changa server of my account in pubg mobile game i want to change server from middle east to europe please help .

[celest shadow]

If you have recently changed your server, you will have to wait for the 60-day cooldown before you can switch to another server. Thank you for your understanding.

[serene breach]

I cant wait i want to play rannked please help me

[celest shadow]

Your only option is to wait. We hope you understand.

[wet hearth]

Hey my account has been banned for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wet hearth.

[serene breach]

My account has steal and person who steal it change the server please help my account steaal for now .

Please help me

I can't wait .

Please answer

[cyan citrus]

Hi , do you still have access to your account ?

[serene breach]

Yes but i want server europe

[pallid briar]

If you have recently changed your server, you will have to wait for the 60-day cooldown before you can switch to another server. Thank you for your understanding.
You have been answered already.

[cyan citrus]

If your server has been reset either by you or any unauthorized person , the process can't be reversed . Wait until the cool down has been reset ..

[serene breach]

Sad

[pallid briar]

You can play with your friends in Europe server to get better ping as a temporary solution.

[serene breach]

Shshshshsh

[honest sinew]

@cyan citrus What did you find out

[cyan citrus]

What are you asking about ?

[honest sinew]

@cyan citrus I want to change the server.

[cyan citrus]

You can't change it until the cool down has been reset .

[honest sinew]

@cyan citrus There is no other way to stop it.

[cyan citrus]

Unfortunately , no .

[honest sinew]

Thanks

[cyan citrus]

Thanks for your kind understanding , @honest sinew . 🙂 Should you have any other concerns do not hesitate to get back to us .

[honest sinew]

I was going up to the Conker. 😫😫

[pallid briar]

@honest sinew You can do that on your current server too untill the cooldown ends.

[honest sinew]

Six days till the Sizon 19 is over.

[pallid briar]

There is always a new season to rank up on. Better luck next season if you haven't manage to reach it this season.

[cyan citrus]

@honest sinewYou are already answered , if you do not need any further assistance move to discussion channel instead .

[honest sinew]

All right, thank you.

[fossil bridge]

Hi when is the next update

[cyan citrus]

The update is expected to drop between july 6-8 , pleaase keep an eye on #news .

[fossil bridge]

Ok thabk you so much

Thank*

[cyan citrus]

You are most welcome. Should you have any other queries, do not hesitate to get back to us .

[fossil bridge]

Ok sure

[grizzled sandal]

Why pubg mobile is deducting uc from my account.i never made an unauthorized purchase

Please help me

I bought uc from my sim card balance

Uc are deducting from my account.whyyyy

I always bought uc from my debit card

[cyan citrus]

@grizzled sandalIf you have made purchases from unofficial sources in the past , the UC will get deducted until the total amount has been recovered . You are advised to buy uc only through https://www.pubgmobile.com/pay or in-game channel . Reach out to customer support in-game for further assistance .

[grizzled sandal]

I never made purchase from unofficial sources.kindly return back my uc.

[pallid briar]

Please contact the in-game customer support for transaction related support.

[grizzled sandal]

Once i complained for not receiving uc.i didnt get any refund.then why deducting uc???

I already contacted to customer support but they are not replying properly

[cyan citrus]

@grizzled sandal It may take some time due to large number to reports . Your patience is highly appreciated in this regard .

[grizzled sandal]

They are replying but its not true.i never mafe an unauthorized purchase.why its happening?????

I have spend a lot of money on my account

This is not fair at all

[cunning citrus]

I tried getting support on bug reporting but have get no answer, maybe I did it in the wrong sub, but on the current event where can get stars and prizes, since yesterday's reset is not awarding me last days stars, and I needed those to get the red white and blue parachute, I am at 56 and that is 60 to get it, but non of the today's last day challenges are awarding anything, I cleared cache on all apps, restarted the phone, and nothing
ID 5287096002
Samsung S21
Wifi or celular same
USA

[sharp violet]

How can I register Star challenge EU?
I have read the news, Star challenge for EU published 04,07,2021

[pallid briar]

Please use #old.

[cunning citrus]

Thanks@pallid briar , I did over there already, just thought they might not monitor that channel, I haven't get any info on that

[pallid briar]

They do check the channel but don't reply directly. They fix the issues instead.

[grizzled sandal]

Please answer

[cobalt lion]

hello can i use x mous button control for gameloop ?

[grizzled sandal]

I never bought uc from unauthorized channel

I need official email address

I have all proof that i never bought uc from unauthorized channel

[pallid briar]

Please type .emulator in #481204134859505684 to access #emulator-support.

@grizzled sandal Unfortunately we are unable to help you out with transaction related issues here in Discord. You need to contact the in-game customer support for such support.

[cobalt lion]

there is no emulator support here ?

[pallid briar]

Please type .emulator in #481204134859505684 to get the emulator role along with the emulator support channel.

[cobalt lion]

ok thanks ❤️

[pallid briar]

No worries.

[fringe hound]

when the update

[pallid briar]

Should be out on July 8.

[fringe hound]

they said it is on 6 july

[pallid briar]

The update has been delayed.

[pearl notch]

Any chance I can come back to Pubg Mobile from BGMI ?

[pallid briar]

Please know that once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE, and we are also unable to assist you in this regard. You may contact the customer service of that version of the game.

[honest slate]

Is update coming today or postponed to 8th July?

[wheat island]

Where did you hear about postpone?

[broken coral]

will the update come today @everyone

[next swift]

@broken coral no update released in 8 July

[old bay]

Hey will the data of eu can be transferred into bgmi ??

#discord

#questions

[cunning citrus]

Oh, thank you, now I know 😅

[thin halo]

It is not possible to transfer your account if it is in Europe region.

[thin halo]

8th of July.

[heavy bison]

really

[jovial imp]

My account got hacked

And he has linked new link

And got me banned quickly what should i do plz ?

[thin halo]

Yes.

[storm flume]

Please contact the customer service for further assistance, @jovial imp.

[jovial imp]

How to contact them ?

He is doing something right now that i dont understand

[thin halo]

Click on "support" on top right of login screen page.

[jovial imp]

And ?

[thin halo]

Ask for assistance regarding your issue, @jovial imp.

[jovial imp]

Now he banned me 4 days !!!!

What should i do @thin halo he is trying to make me hard to get any support

[gritty cedar]

Please help when did 1.5 update release

[hallow abyss]

When will be the new update released?

[cyan citrus]

The update is expected to release between 6 July to 8 July . Please keep an eye on #news for further information , @hallow abyssand @gritty cedar.

[hallow abyss]

Ok thx

[dusky wigeon]

Is there any customer care reps in this chat

I need some support with my account

[cyan citrus]

@dusky wigeon Please state your issue you are having regarding your account .

[winter garden]

I need some support please

[cyan citrus]

Hi , please state your issue if you need any assistance .

[winter garden]

My pubg mobile account bannded ro no reasion

[polar marsh]

Please refer to the private message from @polar marsh for further information, @winter garden.

[pearl notch]

In Pubg Mobile tournament Option I had 3400 battle coin if I migrate my pubg Mobile to BGMI
Will my all battle coin will migrate too and will tournament Option coming in BGMI ????

[night cloak]

@thin halo pls help @jovial imp

he is worried like me

[jovial imp]

❤

[thin halo]

Please contact the in-game customer service for further assistance, as only they can assist you with account related issues.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[shadow venture]

When update 1.5 roll out

[jovial imp]

@thin halo is that really fair ?
The hacker linked email address
And smart he want to unlink my access so simply coz of Pubg rules unlink will be done in 7 days
So hacker is using tricks to ban the account 1 day then 4 then 7 days so that i never can cancel his request of the unlink !! Is that really fair for me ????
Losing my account so much easily coz u dont even want see ip for sure has been changed and just said no matter whom banned hacker or owner !

[night cloak]

did u buy uc from unknown website

[thin halo]

I have no information. Please contact customer service for further assistance.

[thin halo]

Should be released on 8th of July.

[night cloak]

i am waiting customer service to unlink the unknown person's facebook from my account

[jovial imp]

Me ?never i always buy only from midasbuy

[thin halo]

Only customer service can assist you regarding your issue.

What event?

Yes, it has been removed.

[jovial imp]

@Nat do support has direct call number ?

@thin halo

[thin halo]

No.

[jovial imp]

Then by logic how u tell me ingame support will help
Although they always close conversation coz my account banned by hacker ? So what is thr support in that ..... thats unfair

[cyan citrus]

@jovial impYou need to reach out to them properly and conduct required information in order to get a response .

[reef tendon]

is pubg 1.5 update today? my timezone is UTC+8

[cyan citrus]

The new update is expected to release between June 6 - June 8 . Please keep an eye on #news for further information .

[void lark]

when update will realse@cyan citrus

@thin halo when update will release

[next wagon]

A big Instagram page is promoting PUBG accounts where shall I report it

[versed axle]

An telegram channel is selling pubg hacks where can I report it?

[thin halo]

Should be released by 8th of July.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @next wagon.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @versed axle.

[neon ledge]

Hello, I have a problem with the game. I have been playing this game for a
long time and I haven’t used any third-party personal software, I don’t use
any programs. But at one point, an unreasonable check of the Facebook
account through which I entered the game begins. After that, I could not
enter the game. Then I went through Google game. But first, a large
number of friends left me there, then they gave me a BAN for reasons I
didn't understand, for one day. A day later, I м entered the game again, and
my BAN was extended by 3 days. I put a lot of effort into this game and I
am very offended for this attitude towards me. My game ID is 5144993529.
PLEASE EXPLAIN WHAT I AM BLOCKED FOR ?????

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neon ledge.

[mighty coral]

Hello. I can't log in to my account for 10 days. What should I do? Hacker unlink my Facebook. I have one link, VKontakte. 😭😭

[thin halo]

You need to contact customer service in-game and follow the steps as below, @mighty coral.

https://cdn.discordapp.com/attachments/481207746406907905/843417927847247892/IMG_0062.jpg

[manic ridge]

My account was transferred to PUBGM India by a hacker. I am unable to login because they transferred it to BGMI. I can prove this is my account by purchase history please contact me and help

[rustic condor]

Today it will be the update?

[tribal moss]

Any update today?

[prisma oasis]

No

[prisma oasis]

No

[mild pebble]

My account was hacked

[cyan citrus]

Please provide more details for further assistance . Do you still have access to your account ?

[mild pebble]

Yes

[cyan citrus]

Once your account has been transferred to another version , you can't get it back . Move to desired regional community for further assistance .

[mild pebble]

And the hacker added Twitter while entering it

Whaaat ???

I want to unlink Twitter without waiting 7 days

The hacker plays my account daily

[cyan citrus]

Please reach out to customer service in-game for further assistance . This screenshot may help you through the process .

[mild pebble]

Thanks

[cyan citrus]

You are most welcome . Should you have different concern , do not hesitate to reach out to us again .

[meager rivet]

Hi
I bought the Poco F3 but it doesn't support 90fps even though the processor can run it
Will 90fps be supported in this phone?

[cyan citrus]

@meager rivet, even if the device may support 90 FPS in other games , does not necessarily mean it will be same for PUBG MOBILE . Please leave your suggestions and concerns in #old along with your device model and specifications .

[split flame]

HELLO I DIDNT GET MY PMGC UAZ SKIN IN BGMI? WHAT SHOULD I DO CAN ANYONE PLEASE HELP ME??

[cyan citrus]

Please move to BGMI server for further assistance .

The support here is only provided for the global version of the game .

[split flame]

Ok

[primal aspen]

1.5 Update????

[glacial valve]

I was having an active subscription to prime on google play when I transferred my account to BGMI on july 2nd. And BGMI doesn't have any kind of subscription yet. How do I get back my benefits / money. And I'm unable to cancel the subscription as the PUBG Mobile app is currently not available on play store in india.

[tired remnant]

Why update is not release today?