questions

[feral forge]

There is a possibility that you might get duplicated items, @honest slate.

[honest slate]

Okay!

[ancient yarrow]

ok im trying

[night cloak]

I cant open the game..

[tidal siren]

hyyy use vpn

[feral forge]

May i know where are you from? And have you tried to reinstall the game?

[fresh yarrow]

Hello, i got a false banned on PubgM 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fresh yarrow.

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, @tidal siren.

[charred quest]

So when I log it in says network connection what should I do I log in with Google play each time

[feral forge]

Could you please provide a screenshot of the issue, @charred quest?

[astral thunder]

Why my tdm don't get start 🤧🤧🤧.

[charred quest]

It says I gotta wait 2 minutes till I login again but once I do I will show it's also happening to my brothers

[feral forge]

Where do you reside, @charred quest?

[charred quest]

Like where do I live

[feral forge]

Are you referring to the match time? Could you please provide a screenshot of the issue?

Yes.

[charred quest]

South Carolina

[feral forge]

Please try to repair your game from the login menu and reinstall your Google Play Games application from the Google Play Store, you may also want to try to login with a different network connection, @charred quest.

[charred quest]

Alright and it that does not work

[astral thunder]

Can't see enemies, teammates, no ammo no nade.
Tried everything ie. Ingame support, reapiaring, dns. Changing. Everything 😪

Tried removing every skins before entering tdm toook 😪🤧

[feral forge]

Have you tried to reinstall your game?

[astral thunder]

10 times probably 🤧😪😪

[celest shadow]

Feel free to report it to #old, @astral thunder.

You may need to use a different Internet connection when playing the game.

[astral thunder]

Literally bored reporting it to feefback-bugs. Tried it manyyy times. Nothing happened 🤧

[astral thunder]

Used personal data to play it but nothing changed 🤧

[astral thunder]

If i play with same net same device. But if my account is different it runsss wellllll 🤧😪

[celest shadow]

Unfortunately, there is not very much that we can do. Please provide a screen recording of the issue properly. You may need to upload it to YouTube can send it as a link in #old, @astral thunder.

[charred quest]

@feral forge same issue after repairing and reinstallung should I contact support

[astral thunder]

Yepp i can give you the video linkkk i did same thing 1 month ago with one of the mods out there but nothing happened. 🤧
Hehe 😪😅

[celest shadow]

Feel free to submit a detailed report in #old including the screen recording link, @astral thunder.

[astral thunder]

😑

[feral forge]

You may also try to set up a DNS to see if it helps, refer to subpoint 4.3 in #faq for further information, @charred quest.

[astral thunder]

I wonder if any ppl check yhey feedback bugs section or not czzz its been more than year since i am reporting same bug
LØL joyjoy .
Byeee See yaa

[celest shadow]

Yes, the community team goes through the #old channel regularly.

[lyric whale]

HI

My account was banned and I didn't break the law

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lyric whale.

[astral thunder]

So that means they are ignoring my. Feedbacks right 😅😪
Czz its been more than year i am reporting smaeeeeeeee bugg hehe ❣️

[night cloak]

heyy guys. my pubg account has been and hacked and recovered with the support of ingame support. the hacker still has Access to my pubg account. but i have change everypassword and logged out in all devices. do you know how ?

[celest shadow]

Please make sure that your feedback report is as detailed as possible, and you must include these details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country
▫️ Issue Description

[astral thunder]

Yeepo did thatt. Toooo several times
Results ::rip: nothing

[nova pond]

No response

[verbal crag]

Hello . My friend have a strange ban from may(your acc has been banned for 365 days, due to the illegal top-up) , his don't use illegal transactions systems, and support dont answer what he must do for change situation ( In this time(when been ban) he just traveled a lot , and we think its reason system error( help plz

[polar marsh]

Please refer to the private message from @polar marsh for further information, @verbal crag.

[feral forge]

They will reach out to you again if they need any more information from you, all you need to do now is wait patiently for a response, @nova pond.

[elder turret]

Issue regarding linking twitter account to pubg mobile (global version) takes 6 days! Could any one help with how to link it today itself coz I want to extract the data to Battle Ground Mobile India. Data transfering process will end within 2 days ! It's a serious issue! Pls do the needful!

[pallid briar]

Can you provide a screenshot @elder turret?

[elder turret]

Here it is

[feral forge]

The data transfer will be available until December 31, 2021, 23:59:59 UTC, @elder turret.

[spice yew]

@feral forge Is it allowed to use built-in mobile triggers in pubgM

[fierce night]

im getting this ban like every day it too much why is that happening ?

[quick moss]

your account data has migrated to another version pubg do anyone have a solution for this I didnt even transfer my date please help

[pallid briar]

You need to wait for the cooldown to end. Unfortunately there is no other way.

[elder turret]

Please go through they are pausing it from July 6 as iOS users need to get in !

[fierce night]

no solution ?m

[pallid briar]

They will reopen it in the future.

[elder turret]

Aren't there any Pubg tech ppl in the server who can help?

[pallid briar]

Please refer to subpoint 4.9 in #faq.

[pallid briar]

No.

@quick moss If your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. You can continue to use your account in the version you had migrated to or create a new account.

[carmine ether]

My account is hacked and transferred to BGMI. i opened ticket in the website explaining everything 5 times. They keep auto replying about a topic i didnt mention. then i contacted PUBG global in game customer service they told me to contact BGMI since my account got transferred. I contact customer support in BGMI after 24 hours of waiting they again replied about off topic. something i didnt mention at all. What am i supposed to do? I even sent them all the UC purchases receipts. Hundreds of dollars of UC and its pooof gone like air
upgraded my glacier to level 5 just 3 days ago.

[feral forge]

This process will take 7 days to complete, there is no other option than to wait for the process to end, @elder turret.

Any externals accessories are not recommended, @spice yew.

[storm hill]

Online cheating Content report form

[fierce night]

dude all this are correct with me and still i get this prblm

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @storm hill.

[storm hill]

Telegram not available

[pallid briar]

You can report Telegram groups through http://cheat-collect.pubgm.cc.

[storm hill]

Website not opening

[pallid briar]

The website is currently under maintenance. You will be able to report again once the website is available again.

[carmine ether]

i tell them my account is hacked. They reply telling me how to download or update the game. its just ridiculous

[storm hill]

I can't wait till bcoz biggest scam is happening in telegram i want to report it asap even i have filled the complaint in cyber cells

[feral forge]

Unfortunately, as we only provide community support for the global English version of PUBG MOBILE, we are also unable to assist you in this regard, @carmine ether. Please know that only the customer service in-game can assist you with account related issues, you may need to try again and contact the customer service of the version that your account has been migrated to.

[feral forge]

If your account has been compromised, please contact the customer service in-game for further assistance. Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account.

[carmine ether]

same here. i did not transfer my account.

[pallid briar]

Unfortunately your only option is to wait. But since you have reported in #copyright channel the community team will look into it.

[pearl breach]

hello everyone

i have a question please ... i got banned for 7 days in pubg mobile because i play with cheater without my knowing ! please im afraid now to play with peoples because im afraid if the next banned will be 10 years and i spent a lot of money in my account ..please answer me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pearl breach.

[surreal lynx]

When is new season?

[quasi rune]

Hacker

[pallid briar]

It should start at 17th July, 00:00 UTC.

[night cloak]

hello , I want to help My account is hacked, I need a solution

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[surreal lynx]

Why it's written 17th here

[pallid briar]

Yes it does start at 17th July. Sorry for the delayed reply.

[night cloak]

hello , I want to help My account is hacked, I need a solution @polar marsh

[keen lake]

Good day!

I understand that this is a stupid question, but do you know when the subway will be returned?

[celest shadow]

Are you referring to the Metro Royale game mode?

[keen lake]

Yes

[celest shadow]

No information yet. The Metro Royale game mode has been taken offline for refinements and will return at a later date.

[keen lake]

no approximate date either?

[celest shadow]

No estimated date yet.

[keen lake]

figured out, so many say that this mode will be added next season, is that not true?

[proven dew]

June 20th, I did the Star Memoir spin. I should've received all of the items, but only got the parachute. No scarf, m4, dacia football helmet or uniform. I'm not sure how many supply crate coupons or classic crate coupon scraps I didn't get. My ID is 5312417716.

I've tried contacting pubg support in game and tried emailing [e-mail]. No responses and my email won't deliver because their mailbox is full. Please help with recovering these items or reimbursing the UC spent.

Thank you

[sick shale]

You didn't receive a response at all from customer support in-game?

[feral forge]

No information in this regard, you may keep an eye out for #news, @keen lake.

[supple copper]

Hey Pubg mobile please help me my id Was hack please Answer Me

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, and the customer service of your social media account in question, @supple copper.

[supple copper]

I contact customer service but he didn't response

[torpid gull]

Hello 👋🏾 i have issues
Unable to login to global server after logged in to india server :weary:

[sick shale]

You can't use different version accounts of PUBG MOBILE in the global version.

[supple copper]

Please tell me Answer

[viral pulsar]

From where can I download Pubg in mate 30 pro?It doesn't have play store in it

[sick shale]

Please be patient, customer service receives an enormous number of support requests everyday...

[supple copper]

Please help me today i am very sad

[sick shale]

APK file can be found on the official website:

▪︎https://www.pubgmobile.com

[torpid gull]

Ok sir i don't want to play in India version i transfer my account by mistake

[proven dew]

No, nothing at all

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @supple copper.

[sick shale]

Please contact them again and start a proper support ticket.

[viral pulsar]

Thanks!

[supple copper]

Please First solve my request

[sick shale]

We have already answered you. Refer to the previous messages where you have mentioned on and refrain from repeating the same questions.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[torpid gull]

👀

[sick shale]

Unfortunately, that process is Irreversible. Feel free to contact customer service in-game for further information.

[torpid gull]

😅😅 WT

[frosty depot]

Wydm it's showing low my one plus 9+?? Or is it Glitch.

This needs to fix probably.

[elder turret]

@feral forge just not that I just got to know I need nearly a month to change! 😭😭

[frosty depot]

They can't do anything

[night cloak]

pubg resource pack automatically delete gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[tropic belfry]

i Reported one player in Community-team who is doing voilation on yt and telegram, but still i didnt get any response

[safe yarrow]

I got ban for 10min.... What's that about? (I haven't done anything wrong...)

[frosty depot]

3rd party..

[pallid briar]

@safe yarrow Can you provide a screenshot?

[tropic belfry]

please reply

[pallid briar]

Community team will check that channel and respond as soon as possible. Please give them some time and your patience is highly appreciated.

[tropic belfry]

Thanks FOR replying

[pallid briar]

No worries!

[proven dew]

Thank you

[celest shadow]

Please provide us with a screenshot of your suspension notice.

[celest shadow]

Please refer to subpoint 4.9 in #faq for further information, @safe yarrow.

[elder turret]

Guys as I said after temporary shut down is lifted, I wanna change fb to twitter and connect it with a "new Gmail acc". And connect the new Gmail account to BGMI?

Does that work that way??

[feral forge]

The data transfer can only be implemented by using your Facebook/Twitter account.
In the case of Google Play Games account, Google no longer supports logins through an embedded browser, data transfers will not be available through Google Play Games accounts.

Where did you get this screenshot from, @obsidian tinsel?

[obsidian tinsel]

Telegram

[feral forge]

If you would like to report a cheater, you can report it via the cheaters report form at https://bit.ly/3uDSJZv. For online PUBG MOBILE cheating content, you can report them at https://bit.ly/3soBavK.

If you have information about a cheat software, or a Telegram group that features PUBG MOBILE cheating softwares, they can be reported directly to http://cheat-collect.pubgm.cc.

[obsidian tinsel]

I have reported hackers many times but it is impossible for PUBG to stop hacker and ban mythic fashion hacker because they are giving money to pubg by buying UC.

@feral forge Now no reply.

[little rapids]

This player cheats and used hackers https://youtu.be/YJfQxo4_cXM id of player 551093236 name of player : BaRoKj

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @little rapids. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

Many new configurations to circumvent PUBG MOBILE's anti-cheat systems are created every day by cheat developers, and it takes time for the team to review each of the reports manually, and send to the security team in batches, if a violation is found, they will get punished eventually.

Please remember to the following the video evidence requirements, which are mentioned in the cheater reports form. Thank you for the report!

[supple ridge]

Account was stolen by hackers!

Good day to you, administration.  Please help me recover account 5599632363 it is on the European version of PUBG mobile.  It was stolen by cybercriminals and eventually untied on 06/27/2021.  Account 5599632363 was hacked on 04/29/2021.  Pubg mobile Europe's support agents ignored my requests to unlink the Facebook Attackers account.  and I ended up completely losing access to my game account.  please, help me, I invested $ 2000 dollars in the game

Please influence the pubg mobile play market Asian customer service.  I am a citizen of the Kyrgyz Republic and have already made almost $ 2,000 in the game.  And my account was stolen by cybercriminals on 06/26/2021.  And the account was hacked back in 04/29/2021.  I reported to in-game support, but they ignore my calls for help and do not respond to messages and information provided to restore the account

[night cloak]

@supple ridge For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.

[supple ridge]

@night cloak customer support inside the game portal ignore my messages

[night cloak]

@supple ridge The customer service can take some time to reply you. Please have patience!

[supple ridge]

@night cloak I've been waiting for almost three months

[night cloak]

@supple ridge It should not take 3 months. Could you share screenshots of the conversation? Make sure to censor private information.

Make sure not to share any private information with any server members.

[supple ridge]

unfortunately without that account and screen it will not work

[night cloak]

@supple ridge You can contact the customer service without logging into the account. From the login screen.

[supple ridge]

but will they really react to messages from the one to which the account is no longer tied

[night cloak]

You can give it a try.

You do not have any other choice left.

[supple ridge]

I gave them all the information then, with the exception of the date the account was created, since I don't remember exactly, because the account is two years old. and it is difficult to remember the exact date of creation. but the rest of the purchase receipts are available

last snapshot of account

[light stirrup]

@supple ridge bro but they want registration date which is imporyant

Go to social achievement and see linked option and date of linked to any social media date

[supple ridge]

I roughly named the exact one. I don't remember the day, but I remember the month and the year perfectly

[light stirrup]

But if your account was guest like mine then you have to remember you date when you created the guest account

You still have access to your account

[supple ridge]

thanks for the hint. as I myself did not guess ((

my account was linked to the google play account [e-mail]. but on 06/26/2021 it was untied. At first I saw that the ban had come for a week, it was not known for me for what, but how the time of the ban had passed, I saw that the account was no longer tied to any PUBG mobile account

[night cloak]

@supple ridge The person who compromised your account tricked you with the ban. You will unfortunately need to memorise the account creation date to recover the account, unfortunately.

[pallid briar]

@night cloak.

[near holly]

Failed To start the emulater. Restart the emulater and start again how iam fix that

[storm flume]

You can now access #emulator-chat and #emulator-support, @near holly. Revert this at any time by sending .emulator in #481204134859505684.

[fossil badger]

Id : 51418212734 Can you help me, he sent his popularity to me and my friends and reported him, but to no avail. You can see and verify the account

[old bay]

Iam having this issue can someone here help me to get transfer my data as it is under EEA

[violet osprey]

Sir/maam I am unable to transfer my data to bgmi and there is no EU or any other country error but it shows this message can I have some solutions

I have the same problem any fix ??

[feral forge]

The account will be forwarded, will inform you when the profile picture has been reset, @fossil badger.

[quick moss]

@old bay search on youtube

[feral forge]

Could you please provide a screenshot of your basic settings, @violet osprey?

[violet osprey]

Wait

[feral forge]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account, @old bay.

[violet osprey]

Here

[feral forge]

Sorry for the confusion, i mean the basic settings of your global account, @violet osprey.

[violet osprey]

I have to download the global one

[night cloak]

Hlo..?

Am trying to download pubg mobile on gameloop is its legal..?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[feral forge]

You may check out the pinned message in #emulator-support, @night cloak.

[violet osprey]

Here

This is my basic settings

[feral forge]

It appears that your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country, @violet osprey. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[indigo oriole]

I am looking for the font with which the pubg logo is written can you help me?

[sick shale]

Will the logo file help you?

[violet spruce]

i think it's headliner_no_45

[violet spruce]

please dm me that file .

[indigo oriole]

Thx you so much

[sick shale]

Feel free to state your question here

[night cloak]

😶?

[pallid briar]

@night cloak Hey! how can we help you?!

[night cloak]

@pallid briar is there any reason getting unranked from ranking

[wind sundial]

How to fix white screen problem in Pubg emulator

[night cloak]

@wind sundial change to direct x

[wind sundial]

I changed to it but nothing happened

[night cloak]

@wind sundial than use opengl or smartmode

[wind sundial]

@night cloak i tried opengl+ and auto

[pallid briar]

Please refer to subpoint 3.14 in #faq. Also make sure you meet all the requirements.

[wind sundial]

@night cloak Any other Suggestion

[pallid briar]

@wind sundial Please type .emulator in #481204134859505684 to get the Emulator role and also to access #emulator-support. Maybe they will be able to help out.

[true lagoon]

Hi. I already wrote that my account was hacked. Now my account has been banned for 10 years for no reason. The attackers did it. I still have my personal mail on my personal account. I have verified that this account is mine by receipts of old purchases. Now my account has been in the bathhouse for 10 years! Help!

[heavy vortex]

If I have 2 ghillie cards in cyber power spin, do I have to use 60 uc each just 2 times to get the guarantee or will have to do 600 in second one for the luck meter to be full

[fossil badger]

‏Thank you, I am grateful to you for your support, my friends

[nova snow]

Hi, my group, I want the solution. You will redeem my account, and I want the game. I want to open my account. Please, I want to help.

[bold cosmos]

Hello ? Where do I report a hacker with proof?

@hallow gulch

[nova snow]

Please help me

[pallid briar]

You can submit a report through this link, https://bit.ly/3uDSJZv.

@nova snow Could you please elaborate?

[nova snow]

?

[pallid briar]

Can you please explain your issue or rephrase it @nova snow ?

[nova snow]

My account is banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nova snow.

[fading bloom]

@sick shale Bro i need ur help regarding bonus challenge ?

@sick shale My region is Egypt but from Last Moday (28-06-2021) Bonus Challenge gone unavailable and tell now its not available ......! how we can redeem Battle Coins to buy Royal Pass

[brave python]

Is anyone there?

I want to talk regarding copyright strikes

[iron basin]

@lime juniper how many times the community has reported that bullets are not registering sometimes,fix your damm servers its been 3 months after you implemented the anti DDOS measures.

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[pallid briar]

Please use #copyright for such inquiries.

[sick shale]

@cobalt lily Advertising/Self-promotion isn't allowed in the server. Please go through the #735483472432594994 before participating

[sick shale]

Bonus challenge is currently paused. No further information

[cobalt lily]

Okay

[heavy vortex]

[wet grotto]

@sick shale hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wet grotto. Remember to read through #faq before asking questions in the support channels.

[sick shale]

Ghillie cards? Are you sure of the name?

[heavy vortex]

Yep

[wet grotto]

I have problem i play 1v1 on europe and my ms is 300 how to fix that today is first time when ms joking me

@sick shale

[sick shale]

Fix your internet connection, nothing we can do about that here.

[fading bloom]

I cant login to My account
Character ID 5155133779
@sick shale Please Help me how to fix it

@sick shale After loading nothing show

[sick shale]

@fading bloom I'm unable to play the video you sent. If you're stuck in the loading screen, try to reinstall the game.

[ancient yarrow]

Can I login to pubg global after transferring my data to BGMI? Like to see my controls n all which ig are not transferred

[fading bloom]

@sick shale bro i did it for 3 times to uninstall my game (let me send you again

@sick shale bro check this

[sick shale]

@heavy vortex I'm not able to understand your question. In the screenshot, I see only one ghillie legendary card.

@fading bloom Where are you from?

[fading bloom]

@sick shale I am from Pakistan

[sick shale]

You can't use accounts from different versions of PUBG MOBILE in the global version.

[fading bloom]

@ancient yarrow NO No

[heavy vortex]

1 legendary, 1 mythic. I opened the mythic one got mythic in 60uc. initially there's a luck meter of 10 spins. but if I use the card will there be the meter. or I can open in 60uc again

[ancient yarrow]

??

[sick shale]

@fading bloom What's the login method you're using?

[sick shale]

@ancient yarrow I answered you here.

[fading bloom]

@sick shale I use twitter and 3rd link both not working for me

[sick shale]

What about the second social media account?

[fading bloom]

@sick shale FB Lost

[ancient yarrow]

@sick shale oh like I used to play pubg global but since pubg got banned krafton got a substitute BGMI so I transferred my data in that but my controls and sensitive and all have not been transferred so can I login to pubg global again with same I'd to see my controls ???

[sick shale]

You can't

[ancient yarrow]

Ooof

So how can I get those old stuff??

Like I don't remember them n I'm not able to play coz of it

[sick shale]

I have no idea. You gotta start over again

[fading bloom]

@sick shale bro does bonus challenge available in Australia Region before Paused

[sick shale]

I don't think so

[fading bloom]

@sick shale bro can we can bonus challenge on Monday on Egypt Region

[sick shale]

No information

[fading bloom]

@sick shale Please bro just tell me From Whom i can talk information regarding Bonus Challenge ?

[sick shale]

You may contact customer service in-game

[fading bloom]

@sick shale they also not know about it

[sick shale]

If it was available in your region, then you can just wait for it to be available again.

[fading bloom]

@sick shale Sure I will wait but dont know how much 😢

[low solar]

Can I unban my account which is banned for 10 years???

[polar marsh]

Please refer to the private message from @polar marsh for further information, @low solar.

[dry carbon]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID:5598980038
Email,: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dry carbon.

[crystal lotus]

‏I have a hacked PUBG account and I contacted the support team and their response was very slow and I am ready to answer the questions and I want to cancel the hacker accounts

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tough apex.

[rocky wagon]

My account has been banned for 10 years, and I have not used any hack or violation of the game
Please help because I have not used any hack for the game
And ID 5127267114
Name 『AR』islamツ
help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rocky wagon.

Please refer to the private message from @polar marsh for further information, @hardy dune.

[static kayak]

How can I band my account for 10 years because it was Hack

[sick shale]

You can't. Contact customer service in-game if your account has been hacked

[cyan citrus]

Feel free to add your suggestions in #old .

Do not have any info regarding that yet .

[lofty lotus]

My account was hacked

Please help me sir

My I'd name-中〆ＪＯＫＥＲ
I'd number-5865619463
Account hack by someone connect with twitter i cant login when i login it's shows contact customer care I mail to pubg Tencent they did not help i spending too much money in this pubg account please help me team Tencent i connect with email nd password.sone one come connect twitter and facebook i unlink but he link again all information i have for my account payment screenshot all i have.customar service useless not help me please help me sir

[cyan citrus]

Hi , do you still have access to your account ?

[lofty lotus]

@Bunk i cant not login now it's show contact customer service

[cyan citrus]

@lofty lotusCan you please share a screenshot of that error ?

[lofty lotus]

I login with email hacker connect it link twitter i unlink twitter they again open connect twitter i change password of email id ?

Now it's showing 10 years ban connect. Customer service

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty lotus.

[nocturne python]

My account has been banned for 10 years, and I have not used any hack or violation of the game
Please help because I have not used any hack for the game
ID: 5455150737
Name:『BlackツCJ』
Please help me
Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne python.

[dusk flame]

Yoko14ru :) Smiley The last one in the Korean letter. my account was banned devil reasons i played devil cheat devil plugin how to remove the ban!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusk flame.

[mystic cliff]

I got ban to main account when I signed it out and log in again please someone help me please I didn't do anything harmful or wrong to the game or anything to broke the rule of the game I love this game so much and you can see my account 5540054682 please check it I'm sure hundred percent that this ban is wrong

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mystic cliff.

[craggy hamlet]

How i ads about my clan

[real pulsar]

How to fix this my Gmail payment profile is of us and I am purchasing uc in pubg mobile global

[cyan citrus]

The gift cards are only used in the country where they have been purchased , please reach out to customer support in-game for further assistance .

[frozen pollen]

I cant unlink my twitter account can u pls help me to do this

[cyan citrus]

What is the problem you are facing in removing your account ?

[frozen pollen]

I got msg that client verison error cannot unlink

Client verison error failed to unlink like this pop up msg

[cyan citrus]

Try to do the routine repair , clear cache and data . If still does not work , reinstall the game .

Self promotion of any kind is not allowed , delete your post before any moderation steps are taken .

[frozen pollen]

Ok bro i will try thanks for reply

[cyan citrus]

You are most welcome !

[night cloak]

Can some one help me one hacker hacked my facebook and unlinked my facebook and linked his facebook and he is playing with my account. I am irritated because of that hacker he had spent all my gp silver fragment everything i want pubg to unlink the facebook from my account.

[cyan citrus]

There is nothing can be done in your case if you do not have any social media to access the game . Please be advised to not share your credentials with anyone and use two step authentication .

[night cloak]

I have linked Twitter and Gmail

Could i speak to any pubg moderator ?

i am still able to login to my account

Pls do somthing

i am afraid he would do anything to my account

he changed the flag ande changed to Pakistan

i was not playing pubg for some time at that time he did this

[feral forge]

Please contact the customer service in-game for further assistance, you may refer to the steps in this screenshot as reference on how to request the support agent to unlink the unauthorized person's social media account for you, @night cloak:

[night cloak]

Yeah the pubg support had asked me Registration date and first purchase bill

i provided that

[dawn coral]

What’s the problem?

[night cloak]

he is irritating he changes all stuff finally is turned off all gameplay settings

he is playing in my account and he made me gold 4

i was in tension for these past 2 weeks i tried in game customer service i had mailed pubg finally i found pubg discord

can a ingame assistance pls help me

to unlink fb fast as u can

[feral forge]

if you have already contacted the customer service in-game, please wait patiently for their response, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible, @night cloak.

[night cloak]

How many days will it take

i have a tension he might sell my account idk

he linked his fb and unlinked mine idk how he hacked my fb

[dawn coral]

Help

[feral forge]

There is some issues with the beta version, therefore an update is needed, @dawn coral.

[dawn coral]

Just now installed beta version through beta invitation event from event section

[night cloak]

how can i check who's facebook is linked in my account

[dawn coral]

How can i update?

[feral forge]

There might be a mini patch update going on, you will have to wait for some time and reinstall it later, @dawn coral.

[dawn coral]

Thank You @feral forge

[feral forge]

That is a question that we volunteers are unable to answer you. Please know that account security is your own responsibility. You are responsible in keeping your account and the login methods safe, @night cloak.

[lyric cedar]

1. 5patch notes when ?

[feral forge]

No information in this regard, please keep an eye out for #news, @lyric cedar.

[night cloak]

I know ,i haven't bought any uc from other website i had bought uc from pubg only

i have no idea how it happened

[feral forge]

It can be due to many other reasons. You should use or change your passwords to something unique, and make sure you have two-factor-authentication enabled, so that your social media accounts do not get compromised easily through other external means such as third-party websites or services, @night cloak.

[night cloak]

is there any way to unlink ur pubg account to social media if u have only coonected to one social platform

[feral forge]

No you cannot. Please refer to subpoint 2.5 in #faq for further information, @night cloak.

[lost whale]

iOS 15 ?@dawn coral

[proud lark]

Need help

I was giving popularity to someone and suddenly I lost 60 UC I don't know how pls help

[night cloak]

is there a way to remove temp block on logging in??

[spare sparrow]

I got banned for 10 min and i dont know why what is the problem?

[peak cobalt]

I GOT MYTHIC HEADGEAR FROM RP CRATE BUT IT IS NOT SHOWING IN MY INVENTORY..... BIGGEST GLITCH OR SCAM PLEASE HELP....

HERE IS SCREENSHOT

MY PUBG ID : 5139115393
COUNTRY : INDIA
NETWORK : WIFI
DEVICE : IPAD AIR 3
Server : Asia

[feral forge]

Unfortunately, once UC has been spent in game, it is not possible to be refunded or returned to your account. You may contact the customer service in-game for further assistance in this regard, @proud lark.

[storm flume]

Please contact the customer service for further assistance, @peak cobalt.

[peak cobalt]

I contacted the customer service but they are not providong any reply

[night cloak]

Where RU chat? RU roles and RU players?

[celest shadow]

When sending a popularity, you have the option to broadcast it to the World Chat via a Radio. This costs 60 UC if you do not already have a Radio. This is most likely the reason.

[celest shadow]

Language roles and channels have been archived. You may join regional communities instead under subpoint 3.1 in #735483472432594994.

[celest shadow]

Can you please provide us with a screenshot?

[night cloak]

Can you send me an invitation to the Russian server?

[feral forge]

Could you please provide a screenshot, @night cloak?

[spare sparrow]

Hello i have a problem that many events dont show up in my accounts and i dont know why?

[night cloak]

@celest shadow no need, thanks in advance

[celest shadow]

Please refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Some events are regional, hence you may not be able to get them depending on where you live.

[celest shadow]

Please be patient for their response.

[proud lark]

Yes unfortunately this is the reason any solution ??

[granite plume]

Any one europian player

[spare sparrow]

Thank you😋

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @granite plume.

[celest shadow]

Unfortunately, the UC that has been spent cannot be returned. Please be careful next time, we recommend that you remember to uncheck the "Share your wish over the Radio" option before sending a popularity.

[peak cobalt]

@celest shadow Still it's been 3 hours and there is no reply in the in game customer care section

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @peak cobalt.

[lofty kelp]

Hello, I need help my account was hacked and stolen by the one who hacked it and deleted my links to social networks and added his own... And I myself go to the pubg via Google mail... please help me snatch my account from the hands of an attacker

[feral forge]

Please contact the in-game customer service for further assistance, you may refer to the steps in this screenshot as reference on how to request a support agent to unlink the unauthorized person’s social media, @lofty kelp:

[lofty kelp]

@feral forge Thank you very much

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @inner mango. We may otherwise have to mute you.

[inner mango]

No Problem Thanks

[viral pulsar]

What does this mean?

[sly dock]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 5188587065
Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sly dock.

[feral forge]

Buffer overflow occurs when a program tries to store more data in a temporary storage area than it can hold. Please perform a routine repair via the login menu or reinstall the game if you have not try these steps yet, @viral pulsar.

[unborn token]

pubg ID : 5334280601

My account has been hacked and the hucker trying to remove me and he linked via twitter

My level : 77

I have emails that I have charged pubg UC on 23/6/2021 from my apple wallet also i will attached everything that can prove the account is mine

I hope to get it back bcz i spending too much money and time

[jagged gyro]

i can't transfer data to bgmi

[unborn token]

pubg ID : 5334280601

My account has been hacked and the hucker trying to remove me and he linked via twitter

My level : 77

I have emails that I have charged pubg UC on 23/6/2021 from my apple wallet also i will attached everything that can prove the account is mine

I hope to get it back bcz i spending too much money and time

[jagged gyro]

iam getting that unfortunately we are unable to provide transfer account data... something can anyone help me

[feral forge]

Please contact the customer service in-game for further assistance, @unborn token.

[feral forge]

Please provide a screenshot of your basic settings from your global version account.

[unborn token]

I did everything but they are not helping

[feral forge]

Please know that only the customer service in-game can assist you with account related issues, if you have already contacted the customer service in-game, please wait patiently for their response, @unborn token.

[jagged gyro]

my server is middle east@feral forge

[unborn token]

They said that ur data transfer to battleground pubg Mobil india contact them

[feral forge]

Since your account has been migrated to another version, you will have to download the relevant version and contact the in-game customer service of that version in order to retrieve your account.

[feral forge]

Could you please provide us a screenshot of your basic settings?

[elder bloom]

There is a website which is selling hacks so where should i report it?

[unborn token]

And i am in Saudi Arabia i have global version but the hacker transferred my data to keep me out

[jagged gyro]

@feral forge

[feral forge]

Please report through this link (http://cheat-collect.pubgm.cc) when the website is available again, @elder bloom.

It appears that your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country, @jagged gyro. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[night cloak]

[vivid thunder]

Can you buff the stun grenade?

[night cloak]

@vivid thunder Feel free to share your suggestions in the #old channel. Let the developers look into it.

[thin void]

Can I change my country region while logging with email?

Reply me fast

[celest shadow]

Login method does not matter. If your account is not in the European Economic Area (EEA), you should be able to change your country or region.

[thin void]

It's worked

[sly condor]

We're unable to provide account transfer services at this time

Pubg should pay us

[feral forge]

Could you please provide a screenshot of the basic settings from your global version account, @sly condor?

[dawn coral]

Yes,How can i solve this problem?

[viral pulsar]

Oki

[night cloak]

@sly condor Unfortunately, you cannot switch to BGMI with this account. Certain countries do not allow their user data to be transferred to a different country. When you created the account, you selected an European country. Hence, you will need to create a new account in the BGMI game.

[sly condor]

I need my account back or my spendings back

[night cloak]

You still have your account. You can play on the global version again when you visit a different country.

[sly condor]

So to play global pubg should i go to another country is this a joke

[night cloak]

@sly condor That is unfortunately it as the government blocked the game in your country.

[sly condor]

Neville give me your number

Need to talk

[night cloak]

I’m not available to talk, unfortunately.

Feel free to let me know here if you have any other questions.

[sly condor]

Im going to complaint a letter to pm office that bgmi should ban over india again

[night cloak]

That is again your choice.

[viral pulsar]

Lolol

[carmine ether]

well they are not helping me. i provided everything in the ticket. all uc purchase receipts.. etc

This is the response i got. They are telling me to unlink hackers linked social media account, How am i supposed to do that if i can't login to my account. If i could i wouldn't have contacted you guys.

[lyric sierra]

السلام عليكم ورحمه الله ينفع اكلم الدعم

[storm flume]

Please do not use languages other than English, @lyric sierra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

As we only provide community support for the global English version of PUBG MOBILE, we are unfortunately unable to assist you in this regard, @carmine ether.

[storm hill]

My global is running without any type of VPN or third party should i play?

[carmine ether]

lol. Even if it were global version you wouldn't assist either.

[lyric sierra]

Can l call
The support please...

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
@carmine ether.

Hello, how may we be of assistance, @lyric sierra?

[hollow hedge]

Do you play on an Android device?

[topaz vault]

I can't transfer my account as it doesn't showing country/region option

[cerulean quest]

dm me i can help you

[heavy vortex]

@topaz vault Refer to this.

[shy mulch]

Numeric User Identification : 5496630612
Device : OPPO RENO 2
Wi-Fi/Cellular : CELLULAR
Country : INDIA

[pallid stone]

Anyone help when I aim on my gun how do I keep it aiming in third person it goes to first person I have third person on when running but when I aim it will go first mode for some reason anyone help

[feral forge]

Trading/Exchanging account is against the terms of service of PUBG MOBILE, @cerulean quest.

[cerulean quest]

ok

[feral forge]

Are you referring to TPP and FPP view?

[pallid stone]

I have the tpp on but when I aim down my gun with tpp on it don’t stay on third person and will go back to first for when I’m aiming my gun

I tried to contact through the game but just got automatied calls

[feral forge]

You may try to disable the FPP Swap in your basic settings and see if that helps.

[lost whale]

Beta not support ios 15 @dawn coral

[outer goblet]

Merhaba

[pallid stone]

That maybe why I’ll try that now

Hasn’t worked

Before it was fine what’s been changed cause it’s on tpp and that swap was on then off what

[feral forge]

Could you please provide a screen recording of the issue, @pallid stone?

[tired remnant]

Please, in Next Season Purchase Bonus Give Us Some Good Quality Weapon Skin. Not Any Pan, Crowbar etc. Skins.
Give Some Cool Skins of M762 or M16A4 or M416 or M1014 Shotgun Skin.
Give us Something to Buy Reasonable.

The M1014 Shotgun is very Popular, Add a Skin of this gun. That can be Direct Purchase. We dont like Gambling.

Next thing i like to say, Add Some Direct Purchasable items like Guns skins with Kill Message, Just like the Jack - o - Lantern Granade. This will be better.

Make this game like a Game. Not Casino.
Thank You !!

[pallid stone]

It may not allow me to send it on discord do I message privately

[pallid briar]

You can leave your suggestions in #old.

[topaz vault]

How to transfer this account

[feral forge]

It appears that your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country, @topaz vault. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[feral forge]

You may need to compress the video.

[pallid stone]

On it

[glass pewter]

Why's this happening? Internet is okay, wifi and mobile data reacts the same

[topaz vault]

But my spending on that account will go waste

[pallid stone]

I’m sending it to u privately

[glass pewter]

Nevermind, phone and net rr fixed it :)

[feral forge]

You may try to set up a DNS, refer to subpoint 4.3 in #faq for further information, @glass pewter.

[feral forge]

You can continue playing in the global English version of PUBG MOBILE.

[topaz vault]

I have 1200 uc in bonus challenge on that account

[heavy vortex]

@topaz vault You may read this again.

[pallid stone]

How do I do that

[topaz vault]

Now m not talking abt transfer but of bonus challenge on global🙂

[heavy vortex]

You will have to wait for the bonus challenge to be available for your region in that case.

[topaz vault]

But my region is India😶

[pallid stone]

@feral forge on its way to u know

[heavy vortex]

Then you already know, the game is banned in your region. @topaz vault

[topaz vault]

Yes I know

[pallid stone]

Not letting me send it to u

[storm hill]

Yes

[dreamy tinsel]

@feral forge good day to relax The Hola friend wheel ends on 5/07/2021. Is it when we enter the end of the day on July 5 or will the roof be finished on July 5 at 24:00 Turkish time? Since I want to catch up, I have 1460 money for wheels, if the 5th of the month lasts until 24:00, I have a chance to get it. @hallow gulch

[feral forge]

The Hola Buddy event will end at 00:00 UTC on July 5, 2021.

[hollow hedge]

You can still play the game if you do not modify any of the files or use unauthorised methods.

[dreamy tinsel]

thank you so much @feral forge ❤️🙏

[lyric veldt]

@feral forge Thanks for the help u did yesterday

[sharp thorn]

Please help me

[mortal apex]

Please contact the customer service in-game for further assistance. You may use this screenshot as reference, @sharp thorn.

[sharp jungle]

hi
i'm unlink my account from Facebook
but the friends not removed 🙂

[round needle]

Can someone help me? My facebook account was reset from level 1. All my progress was gone including paid costumes

[celest shadow]

Please provide the correct numeric in-game identification next time. It is 51512807613.

No worries. Thank you for reporting.

[celest shadow]

Can you please perform a routine repair from the login menu and log in via your other social media account?

[celest shadow]

Please ensure that you have logged in with the correct social media account.

[sharp jungle]

yes. i can
wait i will try

[round needle]

Yes i logged in with my correct social media. I havent played for a year now but when i logged back it went to character creation

[woven goblet]

hey i have a problem with my account....after a break of 6 months at least...i logged in on my account and i found out that my account was reset and i lost everything...items, progress ...only the thing i have still is my friend list...I need help to recover at least my items cuz i paid for them and this is not normal for a game like that to take over everything from a player that used to play this game...please let me know what i am supposed to do now...Thank you!

[round needle]

Same happened to me.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, @round needle and @woven goblet.

[woven goblet]

well mate @celest shadow i have tried to do this but it seems no one cares about players in this game

i have also sent an email with my issue...and yes no answer

[woven goblet]

well this is kinda sad cuz i have no email about future updates or account management

@celest shadow this is not normal to help someone...send me a link or something to solve my issue

<@&481161015728406538> hey anyone can help me ?

[storm hill]

Mods is it true?

[celest shadow]

For account related issues, please contact the customer service in-game for further assistance, @woven goblet. Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[woven goblet]

well but no one is answering there...and now what am i supposed to do? i mean i am on discord channel cuz i didn't get help anywhere ...now i can close the game, delete and leave it like that...cuz is whatever... +/- one player it is what it is

thank you for your support anyways...have a "wonderful" day!

[brazen dew]

Hello' Pubg Mobile. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game

I ask you to solve a problem as soon as possible because I am wronged. Thank you. PUBG MOBILE
the account id 5301966957
The name of the account user 『X3』ADWAYツ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brazen dew.

[round needle]

Yea i already contacted them but its just a bot answering me.

Customer support is bad

[warm plaza]

How to use this thing?

[strange stag]

Hello! I'm from India and I'm a pubg player. I have a pubg mobile global account in twitter account. Now i want to transfer my account in india version or india game BATTLE GROUND MOBILE INDIA but I'm unable to transfer my account please help me please help!

[green fern]

When the premium crate come
Now are custom crates

[warm plaza]

Ok, thx

[green fern]

Np

[feral forge]

Please know that only the customer service in-game can assist you with account related issues. The e-mail address ([e-mail]) is meant for general inquiries. If you have already contacted them, please wait patiently for their response, @woven goblet.

[woven goblet]

oki thank you very much i will try my best to recover what was mine 🤣

[feral forge]

You will have to answer the bot’s FAQ questions correctly in order for it to redirect you to a proper support agent.

Could you please provide a screenshot of your in-game basic settings, @strange stag?

[strange stag]

This is the error

Wait I'm giving you the basic information

[feral forge]

It appears that your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country, @strange stag. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[covert pike]

Hii cant add my social media account plz help there so no option to add

[vagrant onyx]

Have you before unlink 1 of it or request customer service to unlink 1 of it ?!

[covert pike]

Yesss i did once

[strange stag]

Please do something i want my account please help

[vagrant onyx]

That why

[river fox]

Hi may I know when is season reset

[vagrant onyx]

Its not possible , even developer cant help you on this

[covert pike]

My account gone than

[vagrant onyx]

New season start about in 14/7/2021

Same with rest

[river fox]

Thank you!

[covert pike]

@vagrant onyx I have google play account but i want to transfer to indian version but some other account is comming

[vagrant onyx]

You can i think cause your acc created not in EEA region

[covert pike]

What is eea now

[feral forge]

Could you please try to perform a routine repair from the login menu and see if it helps? Otherwise you may try to set up a DNS, please refer to subpoint 4.3 in #faq for further information.

[vagrant onyx]

Read this

#questions message

[feral forge]

You may continue playing in the global English version of PUBG MOBILE.

[covert pike]

Ok

[smoky tiger]

hello i am playing bgmi and today there is no in game audio

please help even i put full sound

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @smoky tiger.

[smoky tiger]

can you please put bgmi discord link

hlo anybody

[feral forge]

Feel free to browse it on the internet, @smoky tiger.

[drifting ore]

@feral forge I am Banned From Bgmi I don't why I have told there I want to sell uc They didn't Give me at least 1 warning they Ban me Directly please help

And I also don't know is Uc selling Allowed I don't know That if I Know then why I will write that

[feral forge]

We are unfortunately unable to assist you in this regard, you should contact the administrator or moderator of the relevant Discord server for this matter.

[drifting ore]

@feral forge okay

@Yato

There's admin Plz tag Him @feral forge

[feral forge]

We only provide community support for the global English version of PUBG MOBILE here, @smoky tiger.

[drifting ore]

@feral forge tag Please

[smoky tiger]

but where to put bgmi bugs or glitches

there is no in game sound

[drifting ore]

@Yatto

[smoky tiger]

hlo

[feral forge]

In the relevant Discord server of this version of the game, @smoky tiger.

[smoky tiger]

give the pubg india discord server

[austere dew]

Hii

[feral forge]

You may browse for it on the internet, @smoky tiger.

[austere dew]

I want to tranfer my global account to indian vesion but it not workinf

Plz help

[vagrant onyx]

What is your server in your acc ?

I heard you cant link acc to bgmi till 6 or 7 July

[heavy vortex]

@austere dew Refer to this.

[austere dew]

@cerulean scroll

[vagrant onyx]

@austere dew your server acc is ?

[austere dew]

Indian

[feral forge]

Could you please provide a screenshot of your in-game basic setting, @austere dew?

[austere dew]

Kk

[vagrant onyx]

Nah not this
Your server like europe or from settings you will find it

[drifting ore]

Your screenshot is taken From YouTube video Don't Help @vagrant onyx

[vagrant onyx]

If your server not Asia i think you cant transfer to bgmi
you need to wait till the cooldown finish
cause its run with Asia server ( 1 server only )

@austere dew

[vagrant onyx]

I have notice that

But i think he have the same error message in the pic above

[feral forge]

And what are the social media that is linked to your account?

[mild vector]

Hello, I bought a glacier mk from you, and when I enter the code, the exchange limit is reached

[austere dew]

Twitter and play games

[drifting ore]

Okay Bro

[vagrant onyx]

I don’t think there is glacier mk

[austere dew]

Broo plzz help me

[mild vector]

Mka

[vagrant onyx]

The game never had glacier mk @mild vector

[austere dew]

There is no time transfer act

[mild vector]

M4

[drifting ore]

What is Glacier mk Lol

I don't know that 🤣

[pallid briar]

@mild vector How exactly did you buy it? and from where?

[mild vector]

M416

[vagrant onyx]

He mean to say m416

[drifting ore]

K bro

[celest shadow]

Exchange limit? Can you please provide a screenshot of your issue?

[mild vector]

Best pubg

[feral forge]

Could you also please provide a screenshot?

[feral forge]

A screenshot of your linked social media accounts from your basic settings, @austere dew.

[night cloak]

@mild vector The redeem code reached its limit.

[mild vector]

I bought a code and is it no longer valid?

[celest shadow]

You cannot purchase codes, @mild vector. You can only get the M416 - Glacier from the Classic Crates. Please do not fall for such scams.

[night cloak]

And if you bought a midasbuy redeem code, you need to use https://www.midasbuy.com/ to redeem it.

[mild vector]

but how did it happen to me then that they gave two codes and 1 code was valid, it worked, but it does not work on m416.

[night cloak]

What did you get with the first code?

[mild vector]

Killer for 1 day

[night cloak]

That was a code from an event. May I know where did you purchase the code from?

[mild vector]

BestPubg.com

https://bestpubg.ru/pubgmob/252

[night cloak]

Those are scam websites. Remember not to use such websites.

You can get a force refund from your bank if it is possible for you.

[mild vector]

Where can you buy the M416 glacier?

[night cloak]

You need to purchase classic crates in-game for the skin.

[mild vector]

Okay

[drifting ore]

@night cloak bro I need uc 😭

Can U Provide plz @night cloak I didn't Buy Rp Till noe

[night cloak]

@drifting ore You can purchase UC from https://www.pubgmobile.com/pay.

[drifting ore]

@night cloak No Money Bro Me Poor

[night cloak]

Unfortunately, we cannot help you with that.

[drifting ore]

Okay bro

[tacit flower]

I have a question

@tacit flower @night cloak

[night cloak]

Yes, @tacit flower?

[tacit flower]

@night cloak why red magic 6s does not support 90fps in the game

[night cloak]

@tacit flower Because it is a new phone?

[vagrant onyx]

Maybe Wait till next update coming soon

[night cloak]

Some new phones require optimisation separately in order for them to work.

[vagrant onyx]

They might do support also for new ipad 1m @tacit flower

[vagrant onyx]

I think you mean optimize from the game it self ( like waiting for new update ) @tacit flower

[tacit flower]

@night cloak it’s released before 3 months, iPad Pro 2021 when it’s released it’s support 90fps why

[night cloak]

Optimisation comes with downloadable updates, yes.

[tacit flower]

@night cloak yes android phones

[night cloak]

@tacit flower iPad Pro use the same architecture but due to M1 being different, there are currently several players facing issues. It will be corrected in the upcoming updates.

[tacit flower]

@night cloak what about android phones

@vagrant onyx M1 support 90fps

[night cloak]

@tacit flower It is not about a particular OS but different phones.

[drifting ore]

I have realms 1 its support high Old Is Gold But I Perform Very op with that Phone

[night cloak]

M1 does not support HDR with Extreme. While your phone does support it.

[tacit flower]

@drifting ore i like realme

@night cloak it’s support 90fps anyway

[night cloak]

Please use #chat to discuss about phones. If your phone has the capabilities to support 90 fps, it will support in the upcoming updates.

[tacit flower]

Did you know how can I contact developers ?

I think they missed android phones

[night cloak]

You can use #old to share your feedback and suggestions to the developers.

[drifting ore]

Realme 1 old phone support high

[tacit flower]

@night cloak Thank you for help

[night cloak]

No worries.

[stark pilot]

i want to unlink my 3rd link is there any can help me?

[night cloak]

There is a very big mistake in pubg cheerpark

@stark pilot Unfortunately, emails cannot be unlinked at the moment.

@night cloak Feel free to use #old to report bugs.

I cannot move the chat button and it is on my fire button, thats all

[pulsar gust]

my pubg account hacked

[night cloak]

@night cloak You can move the fire button. That should fix it.

[pulsar gust]

Help 😭😭

@night cloak

[night cloak]

@pulsar gust Please contact the customer service via the game settings.

[stark pilot]

why ?

[night cloak]

@stark pilot It is not an option yet. Maybe it will be implemented in the future.

But man, I have my own controls, I can’t change it because there is a mistake.

[pulsar gust]

I have done this many times but no reply came@night cloak

[night cloak]

Same

@night cloak Feel free to use #old to suggest to the developers.

@pulsar gust It can take some time to get a reply. Please have patience.

[pulsar gust]

Bro It's been a month, no reply.

[night cloak]

It can take up to 60 days. Should be faster if you have submitted all the requested information correctly.

My account has hacked in february btw

I spent around 800 usd

[stark pilot]

when is it come i really need this

[night cloak]

You should still try to contact the customer service, @night cloak.

@stark pilot It will be announced with a patch note. Please keep an eye on #news channel.

Recently they said wait another 60 days, I’ll wait

[indigo musk]

Hi guys i need help when i play with my brother my ping is always higher than 150 and my brother is always 60-70 and we are playing from the same wifi what is the solution please i need help

[vocal coyote]

hi i won AirPods 2 at event, 3rd anniversary 25 March 2021. But so far no one has contacted me, three months have passed. when will they be shipped ??? I'm tired of waiting!

[night cloak]

@indigo musk Could you create a hotspot from your phone, play on the same mobile data together to see if you see any difference?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sterile spire. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[indigo musk]

@night cloak bro i dont have mobile data

[night cloak]

@vocal coyote Please send an email to [e-mail].

[indigo musk]

This problem started 3 days ago

[vocal coyote]

@night cloak auto answer comes

[split locust]

Hello i need unlikend email from pubga i don't know emial and pw need HELP ☹️

[night cloak]

@indigo musk Could you use your parents/siblings/am other friends’ mobile data to test? You need to find the source of the problem. Only you can help yourself. We can only guide you.

[split locust]

I want a new set up

[night cloak]

@vocal coyote Could you share a screenshot of the win screen?

[indigo musk]

@night cloak bro here in lebanon it is hard to find someone with mobile data it costs too much i have nobody you dont have any idea of whats going on with my ping?and sorry for disturbing you

[split locust]

Help @night cloak

[night cloak]

@split locust Unfortunately, unlinking email is not an option yet. Maybe in the future.

[vocal coyote]

@night cloak

[split locust]

Whay

I connected emial a long time ago and I don't know any more email pw

[night cloak]

@indigo musk You could temporarily buy a mini mobile package and play 2 TDM games together. Unfortunately, there’s nothing can be done without you testing these.

[split locust]

I have to somehow check it out with acc

[indigo musk]

@night cloak ok thank you for helping and have a nice day 👍

[night cloak]

@vocal coyote Could you go to #735483472432594994 subpoint 3.1, join the Russian Discord server and ask there?

@split locust Unfortunately, there’s no such option.

[split locust]

.

[vocal coyote]

@night cloak but they ignore me and many other users, for the second week already, and I've been waiting for AirPods 2 for three months

@night cloak and earlier they said that that event took place in the world, and not in Russia

@night cloak in that time the whole world can be bypassed

@night cloak I am told that PUBGM deceived me

Каша встала

[night cloak]

@vocal coyote It was a regional event and hence you will need to contact the Russian Discord server moderators. You can also try contacting the customer service in-game if possible.

[vocal coyote]

@night cloak they ignore me, could you please influence them

[night cloak]

@vocal coyote Unfortunately, no. Maybe they have forwarded the issue to the responsible team and are waiting for a response. Feel free to stick around in the Russian server.

[surreal lynx]

When is new season?
In rp it says 12th July and here it says 17th July
Which is correct?

[feral forge]

Season 19 will end on July 17, and the Royale Pass will end on July 12, @surreal lynx.

[surreal lynx]

Ok

[fading bloom]

When new update will come ?

[feral forge]

Should be on July 6, please keep an eye out for #news , @fading bloom.

[fading bloom]

@feral forge sure thanks alot 😻😻

[pine zealot]

@feral forge Hello, it has been 2 months and no one has replied.

[feral forge]

Could you please provide a screenshot of your conversation with the customer service in-game? Make sure to censor your personal information.

[pine zealot]

Is it very difficult to remove the social account linked to the account?

[feral forge]

The unlinking process may take up to 60 days, but it also means your request can be processed much earlier than that, but due to the enormous amount of requests every day received by the in game customer service, it takes time to proceed such requests, so please be patient.

[pine zealot]

I always get the same message, I send everything they want, the same things again

[pine zealot]

I created a request 10 times, the person who steals enters every day

[feral forge]

Could you please provide us a screenshot of the last response that you received from them?

[pine zealot]

Account id account name When was it opened, the social network you want to delete the invoice for in-game purchases wants them, so I filled them all 10 times

[dark wraith]

Hi, what is the procedure to recover a PubG account which is hacked by Facebook account? I don't have access to it anymore.

[celest shadow]

You need to recover your compromised social media account first. You can contact Facebook's customer service at https://www.facebook.com/help for further assistance.

[dark wraith]

Oh. Thank you

[feral forge]

After you have provided all the information requested by the customer service in-game, you should wait patiently for a response.

[pine zealot]

I have already given all the requested information 10 times, but all of them say we are tired now, send them again.

[pine zealot]

The person who steals is swearing at people from my account

[feral forge]

Could you provide us a screenshot of the response from the customer service in-game?

[pine zealot]

I'm waiting for a new one

[junior ledge]

I have my global account linked to google play and facebook.
everytime i log in thru google play.
I tried log in thru facebook, but it says to create new account..why so

[ancient holly]

How to change country region if mistakenly selected European country

[junior ledge]

Plz help

[ancient holly]

Reply somebody

Plzzz

[ancient holly]

Help

[pallid briar]

If your account is created or registered in the European Economic Area (EEA) regions, or you had switches your region to one of those countries in Europe, due to the General Data Protection Regulation (GDPR), which is a government law, PUBG MOBILE is not able to transfer your data to a different country.

[ancient holly]

Yes

But plzz give me some option

[junior ledge]

Can any1 help

[pine zealot]

If the stealer uses a password, I will be banned, right

[feral forge]

Please make sure that you are using the correct social media account to login, @junior ledge.

[feral forge]

If the system detects that unauthorized activities have been performed on your account, yes.

[pine zealot]

Do you check your private messages?

[feral forge]

There is no other option, once your data is transferred into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to change region/country at will due to the GDPR law, @ancient holly.

Please know that only the customer service in-game can assist you with account related issues, we are unable to help you in this regard as we are only volunteers here providing community support, @pine zealot.

[ancient holly]

How much time will customer service take to reply

[pine zealot]

No one is helping anyway, I'm aware of it, there is a free mod in the game, it's been 2 months since this account was stolen, no one is helping

[feral forge]

There is no estimated time, please wait patiently for their response, but if they have not responded to you within a reasonable time span, you can send them another message as a kind reminder, @ancient holly.

[fallen depot]

Who can help me with that ? I receive for 1 day ban, and after that today when i receive unban, They ban me again for 3 days why ???

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fallen depot.

[pine zealot]

Do not put bots in the in-game support section, then let's talk about our problems.

[carmine ether]

They all 7 years old

[pine zealot]

I guess they're all just copy-pasting

Hii bot

[feral forge]

You will have to answer the bot's FAQ correctly in order for it to redirect you to a real support agent, @pine zealot.

[pine zealot]

Then come and I will answer all of them, ask whatever you want.

[drowsy oxide]

How can i know when i have been registered my account to pubg mobile?

<@&481161015728406538>

[feral forge]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

Please remember not to mention the role for such, as it is reserved for server-related emergencies only, @drowsy oxide.

[drowsy oxide]

okay thank you ❤️

[pine zealot]

When is the account connected to which social media? How many products have been purchased? Ask them all, I answered them.

[feral forge]

If you have already provided the information that the customer service requested you, please be patient for their response.

[pine zealot]

I found the person who stole it and I started legal action for him, then you will make a request, then don't be interested

[feral forge]

Please do not go off-topic here, @pine zealot.

[safe nebula]

Hi @feral forge

[strange stag]

Hello! I'm from India and I'm a pubg player. I have a pubg mobile global account in twitter account. Now i want to transfer my account in india version or india game BATTLE GROUND MOBILE INDIA but I'm unable to transfer my account please help me please help!

[pine zealot]

I'm 40 years old I want to know who I'm talking to

[feral forge]

Hello, how may we be of assistance, @safe nebula?

You have been answered earlier, please refer to the above responses, @strange stag.

[pine zealot]

Hi bot

[pine zealot]

Hi bot My account is hacked

[feral forge]

You may refer to this message, @strange stag.

[storm flume]

Please contact the customer service for further assistance, @pine zealot.

[pine zealot]

@storm flume
hi bot i already made them do you have any other suggestions

[limpid garden]

Why this show me when i try log with my Google Play account??

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @pine zealot.

[pine zealot]

Hi @Dyno My account is hacked

Doğrulandı

[storm flume]

Please do not use languages other than English, @pine zealot. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pine zealot]

Hi @Dyno My account is hacked

[limpid garden]

I think this come 3 weeks ago

And im cant log

Im cant log too to some other games

[limpid garden]

Account hacked, when you see that?

[pine zealot]

@feral forge
Are there any other authorities

[limpid garden]

I think no

[feral forge]

Please try to repair your game via the login menu, and you should also try clearing the cache and data for PUBG MOBILE, let me know if it works.

For account related issues, please contact the customer service in-game for further assistance, @pine zealot. Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[pine zealot]

Then why is there a game support platform here

Pubgmb - support?

[feral forge]

We are only able to provide community support related to PUBG MOBILE here.

[limpid garden]

How i clear pubg data

[pine zealot]

Or what are you doing here for, or rather, what are you good for?

[limpid garden]

Talk to me?

[feral forge]

What is your device?

[safe nebula]

@feral forge I’ve change my device and get band before I open the lobby ? Please advice !

[limpid garden]

I have samsung, i go watch pubg mobile information and clear cache but i dont know how its work to my login

I have this same with some other games

[feral forge]

Do you have enough storage, @limpid garden?

[limpid garden]

In my phone? Yes i have

That its show when i try log with my Gmail

[feral forge]

We volunteers here are unfortunately unable to assist you with account related issues as we only provide community for PUBG MOBILE, other than to redirect you to the customer service in-game, we hope you understand, @pine zealot.

[feral forge]

The authentication failed notice will appear when you have entered the wrong login credentials, your phone number, password or both.

[feral forge]

If you had previously purchased UC from unauthorized websites or by illegal means, the full amount will be deducted when you purchase UC in-game or through https://www.pubgmobile.com/pay. Once all of the illegally obtained UC has been deducted, you will be able to receive UC again upon purchasing it.

[bold ermine]

Can you speak Arabic 1

[feral forge]

You may join the MENA regional community server via subpoint 3.1 in #735483472432594994 to get assisted with your language, @bold ermine.

[limpid garden]

Ok i try again need wait because i need wait login time

[noble totem]

@feral forge i recently done the crate opening using gcurrecy (2700gc) but my uc also got deducted with 2700gc

[sharp jungle]

hi
how unlink b.anned account from Facebook

[feral forge]

If you also have the same issues with some other games, have you tried to restart your device?

[limpid garden]

That come again

[bold ermine]

I shipped the site to the company and to the satisfaction of Ma Gech.

[cosmic shell]

When the New update will be available?
6/7 or 5/7?

[celest shadow]

PUBG MOBILE: Ignition, version 1.5 will be available on July 6.

[sharp jungle]

someone help me

[feral forge]

If you do not have enough AG to purchase an item, the game will charge UC to make up the difference. You may refer to this screenshot, a notice like this should appear, @noble totem:

[celest shadow]

Please be advised that you should only purchase UC in-game or through https://www.pubgmobile.com/pay. Should you have any concerns, please contact the customer service in-game for further assistance.

[celest shadow]

If your social media account is linked to a suspended PUBG MOBILE account, there is no way that you can unlink it. You may create a new social media account or use an existing one. Thank you for your understanding.

[sharp jungle]

But the social media account is not suspended
my pubg account its ba.nned

[celest shadow]

If the social media account is linked to a PUBG MOBILE account that had been suspended, then you cannot unlink it in-game. You could remove PUBG MOBILE through your social media account instead and see if that helps.

[celest shadow]

What is your login method?

[limpid garden]

Google Play

[celest shadow]

Google Play Games or e-mail address?

[limpid garden]

Google play games

And when i try e-mail not work

[sharp jungle]

thx 🌹

[loud hill]

How can I unlink the email from my account

[ancient holly]

Ok thanks

[celest shadow]

Please reinstall PUBG MOBILE from the Google Play Store and make sure that the Google Play Games application is installed and up-to-date, @limpid garden.

[celest shadow]

You cannot unlink your e-mail address at the moment.

[loud hill]

Okay no problem

Thank you @celest shadow

[sleek sorrel]

Hey i need some help

[bold ermine]

After I shipped the company website, he got me a letter and a fight.

[sleek sorrel]

@celest shadowI want to ask that how to get a hacked account back

[limpid garden]

How i can be sure it up to date

[sleek sorrel]

and if i can't get it back i just want to get the account banned

[feral forge]

We only recommend purchasing UC in-game or through https://www.pubgmobile.com/pay, @bold ermine.

[limpid garden]

I deleted it now, i install back

[feral forge]

Do you still have access to your PUBG MOBILE account, @sleek sorrel?

[sleek sorrel]

sadly no

[storm flume]

Please contact the customer service for further assistance, @bold ermine.

[sleek sorrel]

what can i do to get it back

[feral forge]

Unfortunately, if you do not have access to your PUBG MOBILE account with your only login method, the customer service in-game will not be able to assist you in this regard, @sleek sorrel.

[celest shadow]

Search "Google Play Games" on the Google Play Store.

[limpid garden]

Its downloading

[sleek sorrel]

I got some proofs that the account belongs to me

[limpid garden]

But i think this not work

[sleek sorrel]

@feral forgeCan you just help me ban the account

[celest shadow]

Once the Google Play Games application has been installed properly, you may try logging in via your Google Play account in-game, @limpid garden.

[feral forge]

Please know that only the customer service in-game can assist you with account related issues, however, as the customer service can only provide assistance to unlink unwanted social media from your account, the precondition is that you must have access to at least one of the social media that is linked to your game account, otherwise they will not be able to assist you, @sleek sorrel.

[sleek sorrel]

that means i lost my account forever

i'll try once

[limpid garden]

Ita show now that

@celest shadow

When i try logging in Google play games its say connecting to play games and that come next

[celest shadow]

Where do you reside, @limpid garden?

[limpid garden]

Why you want know that

I from finland

[celest shadow]

You may need to set up a DNS, refer to subpoint 4.3 in #faq for further instructions.

[cosmic gust]

Hello, what devices are banned from the pmco tournament?

[stark turtle]

Cannot see anything in the team recruiting tab, been like this ever since last year (I forgot what update it was)

[celest shadow]

Please use #pmco for further assistance.

[celest shadow]

Please check your recruitment filters and disable all of the options and see if that helps.

[stark turtle]

i tried changing search by language to english as priority, but also doesnt work. I also uninstalled and reinstalled multiple times but still doesnt work.

[limpid garden]

Do its work at 4.4??

I not have now much time to talk

I go now

[stark turtle]

@celest shadow the thing is, with the current filters I have, which is only North America and match by language (Chinese simplified) you can clearly see there are multiple recruitments happening in the bottom right corner where the chat is. However when I open it up, I cannot see that recruitment popping up. I also tried what you mentioned, turn off all filters but that just gives me recruitments from servers I don’t play in or with players with different languages that I don’t understand.

I thought it was a common bug a year ago, so I just waited and didn't play the game for about a year, also because I had some pretty busy school work as well. Coming back and seeing that the bug still isnt fixed kinda makes me feel like tencent games isn't doing the best job. I'm sorry for bothering.

ok ig this community is dead or i just asked for help at the wrong time. don't see mods and/or the community support not getting back to players in other official game servers. If you guys do have a solution please @ me or dm me. I dont see a reason sitting here all day just to wait for a solution. Thank you and sorry for bothering your precious time.

[viscid pagoda]

Hi, when will we get update 1.5 patch-notes ?

[celest shadow]

Apologies for the delayed reply. I understand your problem. Feel free to submit a report in #old (with your screen recording attached) so that the developers can take a look at it. Thank you.

[celest shadow]

You may keep an eye out for #news.

[stark turtle]

understandable. Thank you for your time and reply. I would surely do just that. Have a great day!

[mortal apex]

You may try again later, as you are facing a Login Error.

[celest shadow]

Likewise.

[river sentinel]

I connected the pubgm with my e mail adress and my password but my acc stolen and now I cant play with my account. How can I change my password or remove my e-mail?

[grave jackal]

I once changed server to europe. Why is "Data transfer outside EEA" still showing up on my account? This might also be the reason behind account transfer failure to BGMI. @celest shadow help mods please

[celest shadow]

You can change the password of your linked e-mail address with the following steps:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[celest shadow]

Once you set your in-game country or region to one of the countries in the European Economic Area, you cannot change it back due to the General Data Protection Regulation (GDPR). Under this regulation, PUBG MOBILE cannot transfer your data to a different country.

[spring estuary]

(Unable to pay as your account may be at risk)
how to fix this problem?

[storm flume]

Please contact the customer service for further assistance, @spring estuary.

[spring estuary]

Thx bot , Can a human help me?

[sharp jungle]

osn even its ended? 🥲

[grave jackal]

But i had never ever had option to choose country/region in PUBGM

[feral forge]

For purchase issues, please contact the customer service in-game for further assistance, @spring estuary.

[pallid briar]

can you please elaborate what exactly you mean?

[sharp jungle]

I think there was a event for osn website

[pallid briar]

If you are referring to a in-game region specific event then unfortunately I do not have any exact information regarding this. The event could be undergoing a maintenance break or update or it may have ended.

[sharp jungle]

oh
ok thx

[pallid briar]

Welcome!

[grave jackal]

@celest shadow

[river sentinel]

Thanks!!!!

[feral forge]

Your country/region can only be changed by you. Without your authorization, PUBG MOBILE will never change this information on its own.

You either intentionally/mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transferred your data into one of the EEA regions, your account is bound to the GDPR laws, and as long as the law exist, you are not permitted to transfer your account at will due to the GDPR law.

[empty mirage]

Hi

please help, i have been banned for 1 day unfairly. I need my case reviewed. who can help me.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @empty mirage.

[pallid briar]

@empty mirage Can you please send a screenshot of what it shows?

[astral thunder]

Fix the tdm glichhhhh 😭😭

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @astral thunder. You can also submit a report in #old in compliance with the channel's pinned instructions.

[astral thunder]

[night cloak]

The hacker is playing in my account

he made me gold 4

[olive anvil]

Hey, i cant purchase the rp prime. It shows i have insufficient balance on play store. But i have 6.80 AED . And rp prime is 3.89 AED. But it shows ive got only 2.51 Aed. When i check on play store it say 6. Then i try to buy prime plus the it show 6. But for prime it show only 2. Please help

[night cloak]

i need some assistance fast pls he is playing everyday he joins my account to cancel the unlink thing

[rugged temple]

How can transfer my VNG account to Global

[pallid briar]

You simply cannot.

[rugged temple]

Why?

[fallen depot]

Someone can help me with that? HOw i can do, i delete pubg and Download again.

[pallid briar]

This is a restriction from the government and developers cannot do anything about it.

[rocky crest]

Who do we need to talk to for PUBG Mobile Beta support?

[sharp fern]

if u are unable to fix login bug so what the meaning of creating the game in first place u guys such thank u for ur great help i tried the login about 3-4 hrs and now i am tried with this i tried all the way now i am leaveing

[mortal apex]

We do only provide assistance for the global English version of PUBG MOBILE.

[rocky crest]

@mortal apex Perfect! I've been beta testing on an iOS device. To update the beta version, it seems we are required to delete the previous version. Of course, doing this deletes data on the device, and because the invitation codes are unique it doesn't allow the same code to be used.

[mortal apex]

Correct. Unfortunately there have been issues with the invitation codes and the version itself for iOS devices.

[fallen depot]

Ain t nobody help me… Nice. Thank u support

[rocky crest]

@mortal apex This has been an issue for some time now; several beta versions have been affected. Unfortunate for those who enjoy participating in beta testing to provide feedback.

But hey, we are talking about PUBG Mobile support 😉.

[mortal apex]

Please be advised that 3rd party apps are not allowed, so they are against the Terms of Service; it can lead to a permanent suspension of your account. You will have to wait for the account to be unlocked. Feel free to use the File Claim that you can find in-game.

[mortal apex]

I understand your point. Sadly, we cannot help you any further since we only provide support for the global version. As for the code, you will have to get a new one from a global account which has never been used, it might work.

[granite plume]

I wnt sell my id

[mortal apex]

Selling your account?

[celest shadow]

I tried to change my region back to pakistan but didn't receive verification code
Please join the PUBG MOBILE Pakistan Discord server for further assistance in this regard. You may join regional communities under subpoint 3.1 in #735483472432594994, @blazing marsh.

[mortal apex]

If that so, Selling/Trading accounts are not allowed and against the PUBG MOBILE's Terms of Service, @granite plume.

[hard haven]

Hi i want to report a hack apk software that ruining the game

I can send apk which pubg hackers using

[fallen depot]

Yes i don t use anything, Someone have My account, and i want to unlink The social Media, i have My own link email

[cyan citrus]

You can report cheating software through this link http://cheat-collect.pubgm.cc/ .

[pallid briar]

Please contact the in-game customer support to unlink any unauthorized social media account.

Also please be aware that sharing account is against the ToS of PUBG MOBILE.

[queen raptor]

Hello we are a fresh organisation with more than 6000 member in our discord server
We have a event for mobile player
Pmco & Pmpl team
We need room esports
How Can I get them please
Thanks

<@&481161015728406538> @

[pallid briar]

If you are talking about Tournament cards , please refer to this pinned message:
#questions message

Also please avoid mentioning the moderator role unless it is an emergency, @queen raptor.

[cyan citrus]

@queen raptor, tournament room cards are only given to the official tournament conductors , please move to #pmco for further assistance . Also , do not mention the moderator role unless its a server emergency .

[winter solar]

I want to help

[night cloak]

@winter solar Unfortunately, you cannot switch to the global version with this account. Certain countries do not allow their user data to be transferred to a different country. You will need to contact the BGMI customer service to see if they can help you.

[winter solar]

I tried and someone can help me, I want to solve my account, it costs $ 10,000

[winter solar]

no one helped me

[night cloak]

@winter solar Your account does not have any value as you are lending the account and do not own it. And, nobody can help you because you are restricted by a government policy. You will need to contact BGMI customer service.

[winter solar]

I contacted customer service for customer assistance. Do you advise me to legally deal with the company because I cannot do business with anyone?

[night cloak]

@winter solar You are free to do what needs to be done.

[winter solar]

Thank you, my friend, and I will deal with the law. This is the best solution

[night cloak]

Have a nice day!

[winter solar]

👍🏻

[misty burrow]

Hello, my Mythic Fashion account was mistakenly changed from a global to an Indian version, and now I want to return it to the global version. Help me

[pallid briar]

If your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. You can continue to use your account in the version you had migrated to or create a new account.

[misty burrow]

Fabulous style account and the game only works vpn

[pallid briar]

Unfortunately, we here is discord can't help you with account related issues. You can try contacting the BGMI customer service and see if they can help out.

Also using a VPN is not recommended. You may use it at your own risk.

[fallen depot]

I contact them But nothing!

And Who is now on social media, can do something to receive permanently

[pallid briar]

Please refer to subpoint 5.5 in #faq and wait patiently.

[static crypt]

Hello i have question for the pubg mobile team can people team up in solo maches and if you report him he don't get ban :(

[sick shale]

Such behaviors cannot be detected by the anti-cheating system and need a manual review.

[static crypt]

I reported he

Next time i start recording

[night cloak]

Why does my acc keep saying logged in with newer versions?

[pallid briar]

You will need to update your game to the latest version which includes downloading the in-game patches and hotfixes.You can try repairing your game from the login menu. After that exit the game and restart your device and enter the game again. Otherwise please contact the customer service in-game for further assistance.

[carmine ether]

Am i allowed to share youtube link in here?

[feral forge]

What is the purpose, @carmine ether?

[carmine ether]

my account got hacked

videos of me opening crates and gameplay with that account

Do customer service check those videos too?

[feral forge]

No, they do not. For account related issues, please contact the customer service in-game for further assistance, you may refer to the steps in this screenshot as reference on how to request a support agent to unlink the authorized person's social media account:

[carmine ether]

i provided everything to customer service. all uc purchase receipts, opening crates and going into my profile in same video so they can see UID of the account that it belongs to me. i even half blurred and sent them the credit card i used to buy those ucs from play store. The only thing i couldnt give them was account creation date.

i cant remember the exact date it was sometime in season 7 2019.

they replied once that the details which i ve shared didnt match.

i dont know what to do

i have spent a lot of money on that account