questions

[cyan citrus]

@weak lightWhich tournaments precisely are you referring to ?

[celest shadow]

How can we help you in this regard?

If you have sent the requested information, please be patient and let them process your request.

They will get back to you if the provided information is incorrect or if they need additional information from you, @lyric lodge. Please check the conversation from time to time.

[lyric lodge]

ok thanks but can you tell me how long it takes usually?

[celest shadow]

Unfortunately, we are unable to provide you with an exact or estimated time. Your patience would be highly appreciated.

[lyric lodge]

😢 ok what I do? patience only😩

[celest shadow]

Yes, all you need to do is wait patiently.

[hollow flume]

Can anyone help me. My pubg account has been hacked

[weak light]

I’m hosting many events as an organizer in my region and i was hoping to have this authorisation which will help me a lot to orgnaize all my events and tournaments.

If you want me to provide all my channels and all information about ongoing events and upcoming tournaments i will .

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, and the customer service of your social media account and/or e-mail in question.

You may refer to subpoint 2.8 and 5.4 in #faq for further information.

[stone current]

@celest shadow
Hello,

This is my id 5195560637 and I logged in by Facebook. You can double check that I'm the owner of this account from my ip address. However, Someone log in to my account and changed my twitter to his twitter. I didn't know that he changed my twitter because I used Facebook to login and now he always kick me out from my account. I tried many times to contact your side but no one reply me.

So please help me and change the Twitter account.

Thank you!

Mahmood
Id: 5195560637

[celest shadow]

Thank you for reaching out to us. If you want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, you need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

[weak light]

I submitted this one already but how long will take until they response to me ?

[hollow flume]

I had but still no help is provided .. because of my wedding I ws busy and cudlnt play ,so somebody hacked my Facebook and logged into my pubg and unlinked my Facebook and twitter from my pubg account

[celest shadow]

You will be contacted through the provided contact information when your application is accepted. I am not able to provide you with an estimated time, however.

[weak light]

Thank you very much 🤍

[hollow flume]

I have that person I'd too who hacked my account but still not getting the help from the customer service

[celest shadow]

If the Twitter account used to belong to you, please contact the customer service of your social media account in question and recover the account from the unauthorized person:

▫️ https://help.twitter.com

You may contact the customer service in-game for further assistance as well.

[stone current]

@celest shadow I want to unlink hacked twitter from pubg

[celest shadow]

You can contact the customer service in-game and request the support agent to unlink the hacked social media account for you. Please refer to the attached screenshot:

[tacit kelp]

Wow i reached 36 now and my position is showing. Why is that though XD

[wary spoke]

Hi , my name is ( ايكو『Bd』) and my ID's game ( 5170390280 ) my account was blocked without any warning . However, I have not any problem in my game or in my phone and I didn't use any application of hacking in the game . I think my account was blocked by mistake
I hope to prepare my account.
Thank you
(ايكو『Bd』5170390280)

[storm flume]

Please do not use languages other than English, @wary spoke. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wary spoke.

[celest shadow]

You need to reach Level 40, the requirements have been changed. You may refer to subpoint 3.14 in #faq for further information if that is not the case.

[tacit kelp]

wait what? imma be unranked again? soon?

[tacit kelp]

huh ok

[tidal minnow]

Hi

[celest shadow]

Hello, @tidal minnow. How can we help you?

[tidal minnow]

any one know how can i un ban my account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tidal minnow.

[fallow hull]

Piston nadia why?

[celest shadow]

Yes, @fallow hull?

[fallow hull]

This help i need

I recommed changing the esports help if this happens😔 😔 😔 😔

[celest shadow]

Sorry about the delay, @fallow hull. Daniel is currently unavailable. You may use #pmco for further assistance instead.

[stuck wraith]

‎Hi , my name is ( ايكو『Bd』) and my ID's game ( 5170390280 ) my account was blocked without any warning . However, I have not any problem in my game or in my phone and I didn't use any application of hacking in the game . I think my account was blocked by mistake I hope to prepare my account. Thank you (ايكو『Bd』5170390280)‎

[storm flume]

Please do not use languages other than English, @stuck wraith. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stuck wraith.

[tacit kelp]

Quick question, I'm playing on mobile data and my home wifi sucks. about two weeks ago i think, the weather was bad and i was keep swithing from mobile data and wifi then i got banned for a day due to connection problems. these issue won't get me perma banned right?

[hollow gulch]

My dear , please, I would like to look into my problem, for a long time I have been suffering from a deduction in my Integrity Points! I do not know the reason, although I play well with my team and did not violate the laws or my behavior with my friends in the team .. Sometimes the points are deducted at a time and date when I was not in the game and this is not true! Today in particular, I faced the Integrity discount until -42 and this prevented me from playing with my friends and caused me annoyance.. I will attach in my request this video that proves the truth of my words ، I hope you can help me and thank you very much.

#The video is in Arabic because I use Arabic in PUBG

My account
‎( شـيِراز : 5217358482)

[fathom vector]

Hi How r u?
My account has been mistakenly listed and banned for no reason.. Please review my account as i havent done anything wrong...Kindly check my account it was mistakenly listed..
Please review my account and unban it... check all the record.. it was banned for mass reports
Pubg ID : 5195535828

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fathom vector.

[cyan citrus]

@hollow gulchThe if you are referring to merit points , merit points are deducted for intentionally killing your teammates. You are restricted from playing classic matches with a team until your regain at least 60 merit . Also next time, please provide the screenshot / video in English to better understand your concern .

[hollow gulch]

I know that I have never killed any of my teammates.. The points deduction came at a time when I was playing any game / there is a mistake. The issue is that I have good behavior in the game

[hollow gulch]

Yes, the video is in Arabic, but you can see the date between the emails and the last game you played

[cyan citrus]

@hollow gulchIf you believe that your merit points were deducted wrongfully , please leave your details in #old along with Username , UID, Device information , Country and network type . Developers may compensate you for your wrongfully lost merit. Also , you are advised to contact in-game customer support in this regard .

[idle yacht]

Someone hack my pubg account and send my data to bgmi please pubg help me

Please pubg my account is hacked

Help someone please 😭😭😭

[cyan citrus]

@idle yacht Hi , that is very unfortunate . Once your data is transferred to another version of the game , you can't reverse the process . Also , please reach out to BGMI support as we here only provide support for the global version of the game .

[feral forge]

It is recommended to play on a stable network connection, but it will not get your account suspended permanently.

[storm flume]

Please contact the customer service for further assistance, @idle yacht.

[oblique meadow]

What is the number of hidden achievements?

[feral forge]

We do not have information in this regard, they are called hidden achievements for a reason, so you will need to discover them on your own.

[oblique meadow]

Um

[tacit kelp]

Cheers

[cloud rampart]

airight

just gonna ask

is there any option to make it stop auto-download when on wifi?

other than mobile data

understandable for mods who busy right now. ping me if someone here.

to answer

[hallow gulch]

You can simply disable (auto-update) from your playstore, @cloud rampart. You can also disable your store from accessing your mobile data or the opposite, to only use WIFI through your phone settings > mobile data > Apps.

[cloud rampart]

oh wait forgot to tell

i mean the resource

[hallow gulch]

Oh, you mean in-game, correct?

[cloud rampart]

yeah

[hallow gulch]

No, you cannot set a specific internet method for your resources to be downloaded on, the game will simply run the update depending on whether an internet connection is provided, @cloud rampart.

[cloud rampart]

Understandable.

Thanks for support

[sharp jungle]

what is this 🥲

[vocal coyote]

Hello! I won the headphones at the event, 3rd anniversary on March 25, 2021. But so far no one has contacted me, more than two months have passed. check information please. maybe there is news about my question.

@hallow gulch please, help me 🙏🙏🙏

[hallow gulch]

Go to your phone settings > storage > permissions > turn on PUBG MOBILE.

[hallow gulch]

There is a delay with physical rewards, please we ask of you to be patient, furhter.

[sharp jungle]

im already give it the permission

[vocal coyote]

@hallow gulch and when will it be sent?

[hallow gulch]

No confirmed date.

[hallow gulch]

Disable it then enable it again, restart your device afterwards.

[sterile swallow]

Hello please help me one player hacked my pubg account and he ask for uc and I don't give hi he blanned my account

[storm flume]

Please contact the customer service for further assistance, @sterile swallow.

[sterile swallow]

And I registered complaints

[vocal coyote]

but will they send it at all?@hallow gulch

[sharp jungle]

oh its working thx 🌹

[hallow gulch]

They will.

[sterile swallow]

@storm flume I can't because india customer are banned

[vocal coyote]

@hallow gulch Thank you

[hallow gulch]

We are unable to provide much of an assistance here.

[sterile swallow]

@hallow gulch bro please understand the hacker is asked uc and I am from poor family and I can't give uc .and he call so many bad words and banned my account for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sterile swallow.

[vale condor]

what new section #pmco ??

[feral forge]

you may refer to the pinned message in that channel.

[night cloak]

By accidentally my in-game region is changed and it's showing cool down of 180 days ..Can ingame support channel can change it again?

[feral forge]

You must wait for the cooldown to end before you can change your region again.

[sage quail]

@hallow gulch my issue is same the hacker stole my account and asking me UC

[hallow gulch]

Please contact customer support for account related issues.

[sage quail]

I can’t login to my account how can I contact them?

[night cloak]

@feral forge but it's too much long period ... Customer support will help or not?

[sage quail]

@hallow gulch

[hallow gulch]

Through the login page, @sage quail.

[feral forge]

Unfortunately, there is no other way. You should be more careful and read the notices before confirming to make the changes.

[sage quail]

@hallow gulch I tried many times but the in game support could not help.

Can I contact the support team directly?

[night cloak]

@feral forge you're right but think 180 days aren't good .... Please send a feedback to pubgm team to reduce the time .

[hallow gulch]

Your only way to get in contact with the team is through customer support in-game, no other way, @sage quail.

[night cloak]

Same in-game support never replies only bots are replying Everytime ...

[feral forge]

Feel free to share your concern in #old.

[feral forge]

You will have to answer the bot’s question correctly in order for it to redirect you to a real support agent.

[night cloak]

彡manït彡
Please report this guy killing there own teammates for fun

彡manït彡
Please report this guy killing there own teammates for fun

@feral forge but when we receive real human reply he/she only reply once and end the chat every time ...

[short merlin]

Hello My name is (『67N』SHADOW) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5276839208).
My account was banned on the 5th of June 2021 and since then I have done all the ways to find out the reason for the ban and the response has always been the same

[polar marsh]

Please refer to the private message from @polar marsh for further information, @short merlin.

[sage quail]

There is no answer suitable to my situation

[pallid briar]

Griefing should be reported using the built in report feature.

[feral forge]

it depends on your inquiry, @night cloak.

[covert flax]

My new M1 iPad Pro 12.9” 2021 has bad resolution. Everything is pixelated. Please fix ASAP. This has been broken for too long. Ten cent fixed this same issue for older iPads. Please fix it for the latest iPad now!
US
594113498

[feral forge]

please contact the customer service in-game for account related issues, you may refer to the steps in this screenshot as reference, @sage quail:

[night cloak]

@feral forge 😂 s but i have chosen every topic the results and replies are same with 5 stars ended chat ...

[sage quail]

Thank you, but I only have 1 social media account was linked to the account.

@feral forge what should I do in this situation

[feral forge]

what exactly is your inquiry?

[spark thicket]

When i go to settings and go to download it says download failed due to network error.

[turbid crater]

Please, help me. I forget my password in Gmail and in account in Pubg, and I don't know how remember it, or how find it

[feral forge]

Do you still have access to your social media that is linked to your PUBG MOBILE account?

[night cloak]

good night I hereby inform you that I have already managed to regain access to the twiter account that they used to steal my pubg account.

[sage quail]

@feral forge It was hacked but I regained it, so yes I have do have access to social media account

[feral forge]

where are you from, @spark thicket?

[spark thicket]

The Netherlands

[spark thicket]

i can speak Arabic but not really good

[night cloak]

good night I hereby inform you that I have already managed to regain access to the twiter account that they used to steal my pubg account. Please help me

I've sent several emails to tencent but no reply

[feral forge]

Please make sure you have stable internet connection. Or you may try to set up a DNS, refer to subpoint 4.3 in #faq for further information, @spark thicket.

[spark thicket]

i'm on emulator

[feral forge]

You can change the password of your linked e-mail address. Please refer to the following steps, @turbid crater:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[surreal geode]

What punishment do teamers get? I reported 2 ppl teaming in solos

[lethal badge]

Is pubg small caracter glitch fixed in new mode?

[turbid crater]

Thanks, i will try right now

[feral forge]

You can get a permanent outfit if you pre-register in this event for the next update. Open your game, go to Events > Recommended > PUBG MOBILE 1.5: IGNITION.

[feral forge]

Only the customer service in-game would be able to assist players with in-game account issues. The e-mail address ([e-mail]) is meant for general inquiries.

[sullen marlin]

My Account Got Banned 10 years, first of all my account was hacked and i didn't got that access to it, i tried to call the CS but i was not have that much of information, after some days the hacker just cheated using my account and now i losed it,iv'e never cheated in this acc since s7 until s19.

[night cloak]

But I already sent mail 4 days ago and still no reply

[night cloak]

But I already sent mail 4 days ago and still no reply

[lethal badge]

Is pubg small caracter glitch fixed in new mode?

[feral forge]

no information regarding that, but they will get punished accordingly, depends on the security team and the system.

[severe echo]

My id got Hacker
Hacker has linked email and number
In my account and currently baning my account to Unlink fb and twitter
Id -5418872677

[feral forge]

i am not certain about it, but if you encounter such glitch happens in Classic match, please submit a report in #old.

[feral forge]

Are you referring to the in-game customer service or the e-mail address that i mentioned above?

[feral forge]

For account related issues, please contact the in-game customer service for further assistance, as we cannot help you here on discord in this regard.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[turbid crater]

I don't have this input, in my login is password and Gmail, I have done all as you say, but the input isn't there

[feral forge]

are you referring to the third login method (e-mail/phone number) or the social media?

[turbid crater]

Just email

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stone light.

[feral forge]

you have entered wrong e-mail and password but the “Forgot your password” option did not appear?

[night cloak]

Is the e-mail address you mentioned

[turbid crater]

I entered only wrong password, and yes the option didn't appear

[feral forge]

please contact the customer service in-game for account related issues, the e-mail is meant for general inquiry.

[feral forge]

in this case, other than e-mail link, do you have another login method to your game account?

[turbid crater]

By Google play games

[lean oar]

‏Hello, all respect and appreciation My account has been banned for 10 years due to an unknown reason and I wish to review the band because I did not violate the rules of the game And I have spent a lot of money on this account. My account number is (51229215732) and the name of the account is (ōTHEīEND) and thank you for this wonderful game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lean oar.

[feral forge]

You should continue using Google Play Games account to login as for now. And for the change password issue, you may try again later or contact the in-game customer service for future assistance.

[turbid crater]

OK, thank you so much

[storm flume]

Please do not use languages other than English, @ruby patrol. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ruby patrol]

Hello how can I unlink the email from my account

[cyan citrus]

You may refer to this message #news message

[celest shadow]

You can contact the customer service in-game for further assistance in this regard. Please refer to subpoint 5.4 in #faq for further instructions on how to contact the customer service.

[ruby patrol]

You mean there's no way to unlink e-mail, like unlink Facebook.

Or other connectivity methods.

[ruby patrol]

.

[celest shadow]

You cannot unlink your e-mail or phone number on your own at the moment, @ruby patrol.

[ruby patrol]

ok thank you

[sharp jungle]

how to know my email in the link

this

[celest shadow]

You can check if you have linked your e-mail address to your PUBG MOBILE account by searching for the keyword PUBG MOBILE in your Gmail. A screenshot has been attached below as an example:

[cunning breach]

Hello, been trying to unlink a hackers twitter from my account for 2 months now, he keeps spending my uc and dropping my ranking, was 10 points from ace yesterday came on today to find myself in crown 2 again ! Contacted pubg support and they’re replying me in a foreign language , is that normal ???? Contacted them several times but after providing all proofs they close the conversation without helping

[sullen marlin]

#old .

[sand shoal]

<@&481161015728406538> Is using GFX Tools legal in PUBG Mobile ?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @sand shoal.

[sour creek]

no

you can get banned

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @ember pilot. You can also submit a report in #old in compliance with the channel's pinned instructions.

[sand shoal]

I m using gfx tool from 1 year, but i didnt got banned🙂

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @sand shoal.

[night cloak]

@sand shoal Make sure not to mention the moderator role for such things. It is only for emergencies related to this Discord server. Not the game.

And, you risk a ban for using such tools. It is more sad to lose a level 70 account than a new account.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @tame heath.

[celest shadow]

Please use #questions for further assistance next time, @tame heath. The #pmco channel is reserved for PUBG MOBILE Club Open-related inquiries.

[sullen marlin]

What is the authorized third-party apps for PUBG MOBILE?

[lament hemlock]

i am from india and i want to transfer my data but EU error recived plz transfer my id to indian region my id is 5749409189 thank u

[celest shadow]

As far as I know, there are none.

[tepid scroll]

What the hell is this?

[sullen marlin]

If i'm not wrong i remember there was a tweet or smthng before around year about certain GFX app that is safe, from the main Pubg mobile account.

[lament hemlock]

@celest shadow plz move my id to indian region 5749409189

[celest shadow]

The language that the customer service is using is Indonesian. Please check if your language in-game is set to English and start another conversation with the customer service.

[celest shadow]

You cannot move your account or its data outside of Europe due to GDPR laws.

If you notice your ping when you were shooting the enemy, it jumped to 100+ ms, @tepid scroll. This has something to do with your Internet connection. If you believe otherwise, please report it in #old.

[cunning breach]

My language is set to English and Arabic

[celest shadow]

GFX Tools modifies the game files and this is against PUBG MOBILE's terms of service. There are no such applications that is authorized by PUBG MOBILE. If you happen to find the Tweet, feel free to forward it to me.

[lament hemlock]

@celest shadow ok but why i cant see region change option

[celest shadow]

The change country/region option is not available to accounts in Europe because of the General Data Protection Regulation (GDPR). Under this regulation, PUBG MOBILE is not able to transfer your data to a different country. We hope you understand, thank you.

Read more at https://en.m.wikipedia.org/wiki/General_Data_Protection_Regulation.

[lament hemlock]

ok thanks finally i can leave from pubg

[celest shadow]

Please start another conversation with the customer service. If it is in another language, you may need to perform a routine repair from the login menu.

[lament hemlock]

Unfortunately, we are unable to provide PUBG MOBILE EU account transfer services at this time.

Plz help
I want to transfer my id into BGMI

Pubg ID : 5749409189
DEVICE - Realme C3
CELLULAR- JIO
COUNTRY - INDIA

[celest shadow]

You have been responded to above. We are unable to assist you any further in this regard.

[warm gale]

Hello .. All respect and appreciation to you .. My account has been suddenly banned by mistake for 10 years and I have shipped a lot of money to my account. I hope you solve this problem as soon as possible and thank you very much

id : 5378878370
Account name: 『FBI』MURADツ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm gale.

[sullen marlin]

I have a question.. I'm pretty sure there was able to transfer between PUBG VN and PUBG GLOBAL (by connect to the cs) and this have doned by Middle East Content Creator, and i know so many people that have done this option, even withn the last 2 months, is this available in the MENA discord ot it's just Canceled?

[celest shadow]

Yes. The only recommend emulator is Gameloop. You cannot use any other emulators.

[versed trench]

Hello
I want to ask about buying UC
Can i buy UC with ios card or mobile card?

[light stirrup]

@celest shadow can i use clown fish software with pubgm as its voice changer

I want to know your opinion

As you are moderator

[celest shadow]

You can transfer your account to the Vietnamese version, but you cannot transfer it back to the global version, no matter the reason. I am really certain with the other claims in your inquiry, but feel free to send them to the PUBG MOBILE MENA Discord server for further assistance.

[versed trench]

I am from Macedonia can i buy with my phone number card

[shrewd linden]

Hello .. All respect and appreciation to you .. My account has been suddenly banned by mistake for 10 years and I have shipped a lot of money to my account. I hope you solve this problem as soon as possible and thank you very much

id : 5378878370
Account name: 『FBI』MURADツ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shrewd linden.

[versed trench]

@normal pecan

[celest shadow]

You cannot, and should never use third-party applications while playing the game.

[versed trench]

@normal pecan private for a second?

[light stirrup]

@celest shadow its mean we cannot listen a song as its third party😂

[celest shadow]

It depends on your provider. If they support payment on a SIMcard, then you can use it for purchases. Alternatively, you can purchase UC from https://www.pubgmobile.com/pay.

[light stirrup]

You have known indian youtuber ghareebo he had used it a lot of time

But he was not banned

[celest shadow]

Use of VPN is not recommended, so please use it at your own risk. For your information, you may experience higher ping or latency when you are connected to a VPN connection.

[light stirrup]

Then we cannot use mouse software in pc also while playing this game lol

@normal pecan you will get ban of 10 minutes

[sullen marlin]

Well, there is a YouTuber and partner with pubg also who just talk about this problem and he claims that and post the way to it but he is an MENA partner so idk if it's the same with the both or there is a different, i found the option about that i login by mistake in the VN, in the cs in-game bot but it just lag when i choose it and don't replay, also if you want me to send my (claims) it's not a problem but most of it is in Arabic language.

[frail wren]

Hello .. All respect and appreciation to you .. My account has been suddenly banned by mistake for 10 years and I have shipped a lot of money to my account. I hope you solve this problem as soon as possible and thank you very much

id : 5378878370
Account name: 『FBI』MURADツ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frail wren.

[celest shadow]

Applications such as Spotify or music player should be fine, but any applications that is designed to interfere with the game can result in an account suspension. You can use it at your own risk, but we do not recommend it at all.

It can if it interferes with the game. For further information, please contact the customer service in-game.

[celest shadow]

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you will have to either play your account in Vietnamese version or you can create a new account in the global version.

The customer service cannot transfer your account back to the global version.

[versed trench]

Is this legit?
and is this no scam?

[light stirrup]

As a master of snackvideo i will spread positivity by my video and content thnk u

[mystic pond]

Good evening, can an authorized person contact me about unfair ban, I am Turkish

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mystic pond.

[magic valve]

hello i need help ples

[versed trench]

@celest shadow

[sullen marlin]

Well i know but as i said before this option with available in the MENA cs from around 1 year or something and until the last months i still see people do it, i will try to connect to the MENA discord and i will notice you if there was a thing.

[light stirrup]

@magic valve state your issue

[versed trench]

@celest shadow

Sry for spam

But is that Legit and is that a scam?

[celest shadow]

Yes, this is the official website for Midasbuy (https://www.pubgmobile.com/pay). You can purchase UC with a variety of payment methods in this website. You only need to enter your numeric in-game identification, select the UC pack you want to purchase, and make the payment.

[magic valve]

I was ready and then my internet was disconnected and when the internet came back and I tried to enter the game it appeared that my account was banned for 10 years and I spent a lot of money on my account my account was banned by mistake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @magic valve.

[celest shadow]

Sure. Feel free to mention me if you have further information. Thank you.

[versed trench]

i cant buy

@celest shadow

[celest shadow]

What is the reason that you are unable to make your purchase, @versed trench?

[versed trench]

when i tap to buy

i need to enter a card

but not a mobile number or else

[celest shadow]

Can you please check and select your country from the website? A few additional payment methods may be available depending on where you live.

Some mobile service provider(s) may allow you to make in-app purchases or purchases through a website, but it really depends.

[night cloak]

Help

[mortal apex]

How can we help you, @night cloak?

[night cloak]

I need free uc

[versed trench]

There is no macedonia

i just wanted a panda head and rename card

[candid nymph]

can i get some help please !?

[celest shadow]

Please do not ask for that here. You will need to purchase UC in-game or through https://www.pubgmobile.com/pay.

[celest shadow]

In that case, you can only purchase UC from the Others region. If you are unable to use the payment methods in the website, you can try in-game. Other than that, there are no other ways that you can purchase UC unless you have a credit/debit card.

[candid nymph]

!?

[versed trench]

😩

[night cloak]

Btw my previous account was hacked and the hacker use some kind of plugins and got ban for 10 years is there any way to restore it back???

[versed trench]

Bro everything i just wanted is a 60uc beacues my young brother spend on spin and now i don’t got for next RP
I wanted a rename card and Panda head too
but i am not Rich.
Thats my problem 😔.

[onyx dagger]

For account related issues, please contact the in-game customer service for further assistance, as we cannot help you here on discord in this regard.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[night cloak]

So why the fb unlinking take a week to unlink and unable to secure of account

Our account*

[versed trench]

Yea
every link need to wait for 1 week

[onyx dagger]

Imagine that one of the hackers are the one who is trying to unlink one of the player's Facebook account. If he/she is able to unlink it in one press, then, your account is gone. Instead of that, there is this feature which takes around 7 days, to unlink a social media account.

[night cloak]

And what happens when the hacker hacks our social media account and we have to wait for 7 days to unlink it even though we do have link it with phone numbers

[onyx dagger]

Customer Service in-game.

[night cloak]

It's trash won't helping

[onyx dagger]

Well, kindly state your issue to them.

And, wait for their response patiently. You may refer to #faq 5.5 for further reference.

[night cloak]

Patiently 10 years is a long period

[onyx dagger]

Again.

[night cloak]

Ahhhh ok bye

[onyx dagger]

All right, then. 🤷

[magic robin]

The game caught a cheater, in which section to send information about it?

Thank you

[onyx dagger]

You're very welcome!

[sick shale]

@magic robin Use this instead https://bit.ly/3uDSJZv

[lapis pond]

It’s passed the time it’s supposed to be unlocked

And still ain’t letting me in

15:08 is 3:08 pm in the US

[feral forge]

it should be according to the UTC time.

[lapis pond]

Yeah still have 5 hours left, even though it’s already been a day 😂

[hollow gulch]

My dear , please, I would like to look into my problem, for a long time I have been suffering from a deduction in my Integrity Points! I do not know the reason, although I play well with my team and did not violate the laws or my behavior with my friends in the team .. Sometimes the points are deducted at a time and date when I was not in the game and this is not true! Today in particular, I faced the Integrity discount until -42 and this prevented me from playing with my friends and caused me annoyance.. I will attach in my request this video that proves the truth of my words ، I hope you can help me and thank you very much.

#My account
‎( شـيِراز : 5217358482)
Country: Turkey
server: Europe
Device : iphon XS max
network : Wi-Fi + cellular data

[cyan citrus]

@hollow gulchAlready replied to your concern here .

[hollow gulch]

With the addition of the required information

[cyan citrus]

I do not quite understand by what you mean here, can you please elaborate ?

[hollow gulch]

You asked me for some information and I added it to order now .. here 👆🏻

[cyan citrus]

@hollow gulchYou are requested to add them in #old for appropriate assistance .

[hollow gulch]

ok thank u ♥️

[cyan citrus]

@hollow gulchYou are more than welcome , should you have any other queries please do not hesitate to reach out to us again .

[oblique basin]

I can't loging game .they show me ,your account has been loging with a newar version. What can I do?

[storm flume]

Please contact the customer service for further assistance, @oblique basin.

[cold quiver]

i want

.support

@everyone

https://cdn.discordapp.com/attachments/693446626626371645/857331220446576660/unknown.png

want to know why and i dont play with hack i swear ,wlahe dont play with hack

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cold quiver.

[robust tree]

Hello

I need to say my problem here

I can ?

Admins help please

[cyan citrus]

@robust treeHi , please state your issue .

[robust tree]

When the pubg created the unlink of the accounts, for the first time, I canceled my account by mistake. From the time, I couldn't and I didn't know to communicate with you for special circumstances. Please help me return my account.

[cyan citrus]

That is very unfortunate . Do you still have access to your account ?

[olive anvil]

Guys my tiwtter acc is hacked he changed email and pass now i want to remove the twitter loggin from my account but im unable pls fast pls

@cyan citrus pls pls

<@&481161015728406538>

Guys please help !

[celest shadow]

Hello, Zeyro. Please contact the customer service of your social media account in question for further assistance in this regard:

▫️ https://help.twitter.com

Please be advised that the moderator role mention is reserved for server-related emergencies, and not for such inquiries.

[olive anvil]

Im unable to login to twitter

I did that

[celest shadow]

You need to contact Twitter's customer service and recover your account.

[robust tree]

Are u here @cyan citrus

[olive anvil]

But i want to remove twitter as social

Ingame

And add another social just for my calmness and surity

[cyan citrus]

Please refer to Piston's message above .

[olive anvil]

See mine pls

[cyan citrus]

I did and you are answered already .

[olive anvil]

Noo about removing and adding new socials

[cyan citrus]

@olive anvilYou are advised to refer to this message and do not repeat same question please .

[olive anvil]

Ik that but what to do if i want to add another social ingame

[celest shadow]

You should consider recovering your social media account first, instead of unlinking it. We recommend doing this.

Alternatively, you can log in to your PUBG MOBILE account via the second linked social media account to unlink the Twitter account. This process will require 7 days to complete.

[olive anvil]

My question is different

[olive anvil]

So i cant link any right?

[celest shadow]

You can only link up to two social media accounts.

[celest shadow]

Please refer to subpoint 2.4 in #faq for further information, @olive anvil.

[robust tree]

@cyan citrus

I wait u bro

[olive anvil]

So can i link eith wechat now?

[cyan citrus]

@robust treeI can't help you in any way , please stop spamming .

[robust tree]

Who can help me ?

[olive anvil]

Btw this is my twitter acc. It doesnt show anyting

Pls help

[cedar notch]

hello i need help with gameloop emu the keybinds aren't working

[olive anvil]

I hv put my hard earned money ingame

[celest shadow]

Which social media accounts do you have linked, @olive anvil?

[storm flume]

You can now access #emulator-chat and #emulator-support, @cedar notch. Revert this at any time by sending .emulator in #481204134859505684.

[olive anvil]

Only twitter

[celest shadow]

Please use #emulator-support for further assistance, @cedar notch.

[olive anvil]

And theres an email which shows linked

[faint crypt]

https://youtu.be/sKewMMv1V-Q

[robust tree]

@celest shadow can u help me !?

[faint crypt]

Hack

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @faint crypt. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Did you recently unlinked a social media account and where are you from?

[celest shadow]

How can we help you?

[olive anvil]

From uae and no

[robust tree]

Okay thanks admins

I will contact with custmer pubg on another pubg server

[celest shadow]

Please contact Twitter's customer service and recover your social media account. Once recovered, you can contact the customer service in-game for further assistance.

[robust tree]

@cyan citrus i will stop a spammer .. thank you

[olive anvil]

Ok

[mystic dagger]

I need one help so my friends and my brothers acc is getting hacked

[cyan citrus]

Thank you for your understanding . 💚

[celest shadow]

Please inform them to contact the customer service in-game for further assistance in this regard, and the customer service of their social media account in question.

[heavy vortex]

Can something be done about these.

There are like 5-6 people spamming it daily maybe it's one if the phishing sites too. And given how desperate the people of this game and the world chats are it's pretty obvious that they will go to them.

[celest shadow]

Thank you for reporting this, @heavy vortex. Will forward it to the community team and see what can be done for these messages in the world chat in-game.

[storm flume]

Please do not use languages other than English, @brisk musk. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[brisk musk]

Your data has been migrated to another version <@&481161015728406538>

???

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, @brisk musk. You may refer to subpoint 5.4 in #faq for further instructions.

For your information, please do not use the moderator role mention unless it is an emergency related to the Discord server.

[brisk musk]

@celest shadow Has my account been moved to the Hindi version??

[celest shadow]

Yes, since the notice you translated mentioned that your account has been transferred to another version, @brisk musk.

[hazy phoenix]

Hello guys i have a question i got a new phone with 6gb ram should i download all the resources(outfits)or if i dont my game will lag?

[celest shadow]

Yes, you can as long as your device has a large storage. It will not cause any problems or lag unless you are very short or running out of device storage.

[hazy phoenix]

@celest shadow thank you bro i have been facing frame drop lately thats why i have 128 gb storage

I didnt download the resources yet anyway thank you for always helping us best support ever have a nice day👍

[celest shadow]

128 GB is more than enough. You can download all the maps and resources and can still play the game normally, depends on what processor your device has. You should clear all background applications before playing the game as well, just a recommendation. Have a nice day ahead.

[hazy phoenix]

I have helioG90T with liquid cooling system i am sorry if i ask a lot

[manic mica]

anyone can help?

[topaz hearth]

Hello .. All respect and appreciation to you .. My account has been suddenly banned by mistake for 10 years and I have shipped a lot of money to my account. I hope you solve this problem as soon as possible and thank you very much

id :5235381793
Account name: HELLO丨乃尺〇

[polar marsh]

Please refer to the private message from @polar marsh for further information, @topaz hearth.

[pallid briar]

The email provides instructions you need to follow.

[astral moth]

Someone help

What do i do with coins now someone help

[pallid briar]

Since you have collected all the possible redeemable items, I don't think you can use then anywhere else.

[rigid badge]

This is what my hud is like on iPad Pro 2021

If you find the weapon slots I’ll give you a cookie

[pallid briar]

@rigid badge have you tried to "reset" your settings (preferably in layer 2 or any unused layer) and see if that helped?

[rigid badge]

Yes

It gets messed up again after I enter a match.

[astral moth]

@night cloak could you help me with that ?

[cyan citrus]

@rigid badgeTry to do a routine repair of the game .

[rigid badge]

Where do I do that?

[cyan citrus]

@rigid badgeThrough your login screen .

[cyan citrus]

If you have collected all the items already , then those coins will be dismantled automatically later .

[pallid briar]

This button to be exact.

[astral moth]

Mini mods man

[gleaming lynx]

Hey people, where can I make feature suggestions?

[cyan citrus]

You can add your suggestions in #old .

[gleaming lynx]

Thanks!

[cyan citrus]

@gleaming lynxGlad to help .

[night cloak]

Hey how does the MVP system works? Bc i cant see why he got it and not me haha

[feral forge]

It is based on your damage, survival, heals, supplies and kills. Maybe your teammate simply had better supplies than you.

[acoustic dove]

hello! I need help. a friend hacked one of the bindings and tied his to another social network. but he has a few more bindings, and he can cancel someone else's only after 21 days. but he has checks and current mail confirming that this is his account. How can I unlink an account from someone else's attachment as quickly as possible so that a stranger cannot enter and harm me? thanks!

[feral forge]

For account related issues, please contact the in-game customer service for further assistance. The steps in screenshot below is for your reference.

[acoustic dove]

thanks! Tell me, please, where exactly should I go? maybe to the mail?

[feral forge]

you may refer to subpoint 5.4 in #faq for further information.

[night cloak]

I see so looting also plays a role in it thanks

[acoustic dove]

and if a friend does not have the opportunity to write from his account from the main menu, can I do it from my own? Of course, I will attach and send everything you need

[feral forge]

Yes, he may contact the customer service in-game with another device.

[final cloak]

What does the as a squad in RP mission mean?

[sick shale]

It means the mission should be completed in the squad mode

[acoustic dove]

Sorry, but how do I know when the account was created?

[sick shale]

This date isn't listed anywhere, but you can check the first social media account you used to register or use a third-party application to check when the game was downloaded.

[acoustic dove]

and if, unfortunately, there is no such possibility?:(

remembers only the month and year of installation

But the exact date, the number, unfortunately, no

and how can I attach receipts in this correspondence?

[sick shale]

You can upload the screenshots on (https://Imgur.com) and send them to customer service as links

[acoustic dove]

sorry how fast can i get an answer? I would not like to run an account in which about $ 3,000 is invested

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @acoustic dove.

[ancient path]

@sick shale I have a problem with the code of beta 1.5

Can you help me please?

Or any staffer

[forest gazelle]

Hello I have not violated the pubg mobile rules. The reason for the ban is erroneous, check me again in pubg mobile, I have been playing since season 6, this has not happened, but now with new updates, erroneous data are being given please help to solve this problem. Id 5457082502 and I am ready to provide all the data so that you can help understand this situation

[polar marsh]

Please refer to the private message from @polar marsh for further information, @forest gazelle.

[sick shale]

What's the problem

[ancient path]

My code dont work

I try to use this code for the second time because I already use this code (on this phone) but when I try to use it again i cant

[rocky trout]

This player is a hacker ! I done report . Please take action !

[sick shale]

How for the second time?

[ancient path]

Because I delete pubg beta and I download it again

[sick shale]

Oh, I don't think there's a solution for this issue

[ancient path]

Oh

Mabye if I use another code?

I can take 2 codes

[sick shale]

Yes, but sharing the code isn't allowed. However, remember to submit a report in #old about this problem

[ancient path]

No no i never share the code

I take that code from my ipad

@sick shale oh and I have another problem

Im in the top headshots kills duo wins and long shot from 3 day but I never take the titles

[left shadow]

Hello

[lament hemlock]

it is true or false

[thin halo]

You can reach out to that respective BGMI Discord server regarding this message. A recent message regarding the account in the EU region shows:

You cannot transfer your account outside of Europe due to GDPR laws.

[dusty basin]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 5795918843
Email /[e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusty basin.

[thin halo]

Regional title should be received every Monday.

[modest folio]

y can't i swtich to fpp in arena

[tiny wing]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 6763738227
Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tiny wing.

[ionic iris]

Hello, why do numbers of my teammates disappear (the ones above their heads) everytime i join a room ? I cant see them and it confuses me (i can see their numbers on the map but not above their head)
Help please, thank you

[shadow loom]

Hey, may I know the cost of 6th to 8th spin in Line Friends?

1st spin: 780uc
2nd spin: 1000uc
3rd spin: 1290uc
4th spin: 1650uc
5th spin: 2100uc

info is not provided in the spin

[tardy harness]

HI

[shadow loom]

Where's the info on price of large spin? Kinda misleading eh?

[tardy harness]

help my

help

help

no hakre

[shadow loom]

@tardy harness Please wait patiently for an admin or moderator to assist you

[tardy harness]

@shadow loom no hakre help my plise 😭😢😥

[shadow loom]

I'm sorry to disappoint but I'm not an admin or moderator and I'm not able to assist you on that issue

[tardy harness]

The account spent a lot of money on it

[unborn mountain]

Refer to subpoint 2.12 on #faq, @tardy harness.

The moderators can help muting you if you cry more

[tardy harness]

I'm not crying but I'm sad because of the injustice of PUBG Lee company

[daring raven]

Hello, quick question; does the latest beta build have a bug with the codes? I can't use the codes as it says 'already used' but I just copied said codes from the global version a minute prior.

[tardy harness]

I got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tardy harness.

[night cloak]

Whenever I play war there’s this thing blocking my shoot button bruh

Ok one minute

Hello, all respect and appreciation
Account blocked on this account My account number (5212362532) and account name (M7MD)
Thanks for this great game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[daring raven]

I did just that, I generated a new one from the global version, pasted it into the beta version but it is still not letting me log in to the beta build. I'll keep trying

[night cloak]

@vagrant tulip this thing with the timer is blocking my shoot button how do I remove

[ruby fox]

@celest shadow on I have one plus 9r and It supports 90 fps but pubg not adding it other OnePlus device already have 90 fps .... I try to contact many times , many tweets but no one reply me ..... Plz help

[daring raven]

this is after a few attempts of pasting newly-generated codes on there and now there's a window that I can't post codes for the next 10+ minutes

[vague current]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the problem as soon as possible.
ID: 5204274758

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vague current.

[bronze stream]

Why not change my 3rd link or remove ?

I'll lost my 3rd link
Can i remove my 3rd link
Any method?

[forest slate]

Please help. I got banned for no reason for 10 years! I put a lot of effort and money into my account since season 1! I never did anything wrong, never used cheats! I got banned by mistake! Please, please, please, help me!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @forest slate.

[worn pier]

Hello i want to change my country region but as i belong to european country i am not having the option to change it .
I want to change it because i an shifting from my country.

@vagrant tulip

[cunning dew]

i have been getting tons of this freeze / locking aim... It mostly happens when zoomed in and you fire, it is the point when you follow the guy with the aim and do a quick switch to scope and fire as you follow the player, and or when you follow him with hip aim and just as you pull the trigger it freezes, get stuck in the last point you were aiming before firing, Does anyone know a solution? I tried repair and contacted feedback bugs nothing works

As you can see here my aim is stuck at a certain point and not moving unless i wait few seconds and its automatically fixed so what am i supposed to do? I can't play since 4 days facing this problem

@vagrant tulip

[unborn mountain]

If your account is created or registered in the EEA regions, or you had switched your country to one of those countries in Europe, you will not be able to transfer account at will due to the GDPR laws, there is no other way.

[fossil badger]

51408217467 I want to report this account that puts a very bad picture, you can make sure for yourself

[cunning dew]

Can someone help me with my issue?

[serene pollen]

Hey.. Thanks for bring backthis items but i wounder make the lucky air drop focus on my favourite.. Specially Matryoshka doll backpack 😊

[stone drift]

I’m trying to login to my account, but every time this message comes!?
This is the first time happening to me!
So what is the problem? Why I can’t login to my account?!

[pallid briar]

You can drop your feedback in #old!

[cunning dew]

Anyone will answer me?

[gritty marten]

hello, the group stage of PMNC nepal must have started today but there isn't any notice till now. is it postponded? why ain't we getting any updates? @polar marsh

@hallow gulch

[urban osprey]

Heyy i need some help please

Somebody put a new facebook on my account , ….. i need to recover it , he will ban my account

[pallid briar]

Kindly contact the customer support to unlink any unauthorized social media account, @urban osprey.

[devout onyx]

I have to change my country region from Israel to india for data transfering in BGM

Please help me

[pallid briar]

Can you provide a screenshot of your region settings?

[devout onyx]

Plz help me 😥😥🥺🥺

[urban osprey]

@pallid briar can u show me how

[pallid briar]

You need to wait until the 47 day cooldon ends.

[pallid briar]

Please refer to subpoint 5.4 in #faq to contact the in-game customer service. You can use this screenshot as an example.

[devout onyx]

I have to transfer my account to BGMI

[pallid briar]

@devout onyx Unfortunately you need to wait for the cooldown to end,there is no other way.

[shut radish]

Hello Where can I report to the coalition?

[gritty marten]

nobody replying? @pallid briar

[cunning dew]

Please someone answer my issue?

[pallid briar]

You may ask @onyx cairn but he has been away so you might need to wait for a response.

Alternatively, you can send an e-mail to this address:
[e-mail]

[cunning dew]

Wow no one is even answering me since more than a hour

[brave inlet]

Is the use of custom crosshair allowed

[gaunt estuary]

Help me to trfr

My ac

[pallid briar]

@cunning dew please be patient since I don't have a possible solution for your problem. It's better to wait for an expert to answer an enquiry rather then providing wrong information.

@gaunt estuary Can you please elaborate?

[gaunt estuary]

I need to transfer my ac from pubgm to bgmi

[celest shadow]

You have already reported this account previously. Please be patient.

[devout onyx]

Mee too

[celest shadow]

You cannot transfer your account or its data outside of Europe due to GDPR laws, @gaunt estuary.

[gaunt estuary]

I wanna transfer it please can you help me

[shut radish]

Hello
Where can I report to the coalition?

[misty burrow]

Hello, there is someone who puts (my game ID as his name) when people search for me by ID they also find his account and he puts inappropriate pictures in it and harms my reputation.
(My ID 5329185406)

[proud wyvern]

I am from India and i want to transfer my pubg id to bgmi id but i had changed my server settings to krjp 35 days before and cannot change it right now.Please reset my server settings so that i can select it to asia and transfer my id.

Please help

[celest shadow]

We cannot help you with this matter. You can either continue playing in the global English version of PUBG MOBILE or create a new account.

You cannot transfer your current account because it is in Europe, and there is a regulation (GDPR) that does not allow PUBG MOBILE to transfer your data to a different country.

Can you please elaborate, @shut radish?

[gaunt estuary]

But can I change my country @celest shadow

[celest shadow]

You cannot change your country or region either.

[gaunt estuary]

Please help me in that

I didn't change or use any kinda ue change

[shut radish]

@celest shadow
I was playing solo and there was an alliance and I have a video that proves the alliance

[jagged tiger]

I am new here and I need help I don't who should I contact to unban my account please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jagged tiger.

[celest shadow]

Please report teamers in the game, @shut radish.

[storm flume]

Please contact the customer service for further assistance, @misty burrow.

[celest shadow]

You will have to wait for the cooldown.

[gaunt estuary]

Can I get any kinda contact to pubgm ???@celest shadow

For calling ??

[misty burrow]

Where do I call them?

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @bronze stream.

Please refer to subpoint 5.4 in #faq for further information, @misty burrow.

[shut radish]

@celest shadow Thank you

[celest shadow]

You can contact the customer service in-game. Please refer to subpoint 5.4 in #faq for further instructions.

[gaunt estuary]

Okk

[misty burrow]

You do not have permission to send messages in this channel .

[cunning dew]

Okay im waiting i will message you in few hours

[unborn mountain]

Have you tried re-installing the game?

[worn pier]

Why the country region option got disappeared now why was that not diaappeared before

[unborn mountain]

Please take a screenshot of your settings.

[misty burrow]

I didn't understand where my problem would be solved +

[fossil badger]

Can you send me the video that caused my account to be banned for 10 years

[minor flame]

I want to transfer my global account Eu to battle ground mobile india help how I can transfer my account

[thorny shuttle]

yo BGMI server link please

[celest shadow]

What video?

[celest shadow]

You can browse it on the Internet.

[celest shadow]

If your account is in Europe, you cannot transfer your account outside of this region because of the General Data Protection Regulation (GDPR).

[thorny shuttle]

ah ok

[minor flame]

But sir iam an Indian and and I'm also live in India

[stoic charm]

Scammer

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[olive anvil]

How do ik from which email i have linked my account?

[cunning dew]

Yes i reinstalled the game and tried the repair function too, nothing works

[devout onyx]

I have mistakenly changed my country region from India to Israel

I have to transfer my data to BGMI

[unborn mountain]

You'll need to wait for the cooldown to end.

[celest shadow]

Your only option is to wait for the cooldown. Please be careful next time and read the notices before you confirm to it.

[celest shadow]

Your account is in Europe, and you will not be able to transfer it to a different country or anywhere outside of Europe because of the General Data Protection Regulation (GDPR).

[tardy merlin]

hi i need someone helps me here

[devout onyx]

I was using vpn connect to Israel
and that time country region changed by self

[heavy vortex]

It requires your permission to change. It cannot change by itself. @devout onyx

[tardy merlin]

my account has been banded 10 years without anything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tardy merlin.

[worn pier]

@celest shadow i dont want to transfer my data i shifted in the US and and wanted to change my country

[devout onyx]

Plz change my country region i have to transfer my data to BGMI

[urban osprey]

@celest shadow

Can u help me?

[celest shadow]

Unfortunately, that is not possible because your account is in Europe. Under the General Data Protection Regulation, PUBG MOBILE is unable to move your account or its data to a different country.

[urban osprey]

My account was hacked i want to recover it quickly and the custom service dint respond to me

[celest shadow]

We are unable to assist you in this regard. Feel free to contact the customer service of the relevant version.

[urban osprey]

I have linked mail and twitter

[magic rain]

is it possible to disconnect email from game?

[worn pier]

No

[celest shadow]

Please be patient for the customer service to respond to your inquiry. It may take a while as they receive an enormous amount of requests every day.

[worn pier]

They all are bots the wont help

[celest shadow]

If it has been compromised or you no longer have access to it, you can contact the customer service in-game for further assistance. If you still have access to it however, you can change the password instead.

[urban osprey]

@celest shadow he put a facebook on my account i dont know that fb , im afraid because he can ban my account

[celest shadow]

They are not bots. The first step to every customer service is for them to identify the specific issue you are currently facing. Hence, you need to answer the FAQ bot according to your issue and you will be connected to the proper customer service representative.

[urban osprey]

I spend a lot of money in afraid……

[celest shadow]

You need to contact the customer service in-game and request the support agent to unlink the unauthorized person's social media account for you. Please refer to the attached screenshot:

[worn pier]

My account got hacked and i spent more than a week ther but repeatetive ans were coming and my account got hacked properly

But i think they helped the hacker to hack my id instead

[urban osprey]

@celest shadow i dont think in have a payment …. Its not ok?

[celest shadow]

You need to provide your payment receipts to prove your ownership of the account.

[urban osprey]

I have linked mail twitter with my name , i can prove with a id card from real life…

[worn pier]

Well i have a very different way to recover it

[urban osprey]

Where i can check my

Ban record

[celest shadow]

You can only check your ban records when your account is suspended, @urban osprey.

[latent bay]

@celest shadow hi

[celest shadow]

Hello, @latent bay. How can we help you?

[paper bane]

@celest shadow My account was migrated to a different version. Not sure what happened. Is there anyway you can help me?

[latent bay]

I need to change my country to india for transfer my id to battleground mobile india but it shows some erroe like (PUBGMOBILE EU) BUT there is no option to change country in my pubg global and i am not able to see the cooldown time for changing country pls help @celest shadow

[celest shadow]

Does anyone else have access to your PUBG MOBILE account or has it been hacked recently?

[paper bane]

Yes my nephew

[storm flume]

Please avoid going off-topic, @worn pier. You may have unrelated conversations in #chat.

[latent bay]

Piston pls help...

[latent bay]

.

[celest shadow]

Your account is currently in Europe and you cannot transfer your account or its data outside of this region due to the General Data Protection Regulation (GDPR).

[latent bay]

Then what to do..for playing battleground mobile india

[celest shadow]

You can continue playing in the global English version of PUBG MOBILE or create a new account, @latent bay.

[latent bay]

But i have royale pass on that id

And i dont have money to buy rp again

[celest shadow]

Understood. If the notice you receive when logging states your account has been migrated to different version, you need to download that version of the game to be able to continue playing the game. You can contact the customer service in-game for further assistance.

Unfortunately, we are not able to assist you any further regarding this, @latent bay. Your account is in Europe, and the regulation does not allow PUBG MOBILE to transfer your data to a different country.

[latent bay]

This will fix in future?

[celest shadow]

No information in this regard.

[latent bay]

Bro my friends od is banned for 10 year without doing anything..what to do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @latent bay.

[green fern]

If I want to to complete shotgun mystery
Can I knocked with ar then finish with shotgun
Will it be count as a shotgun kill ?

[worn pier]

No not after the update of 1.2

[green fern]

Ok

Will war count ?

[worn pier]

U can steal kill with shotgun

War yes

[green fern]

Ok thx

[worn pier]

Snipers are ther inly in wat

[rich ingot]

I need go change my region i m unable to shift BGMI

[worn pier]

U cant

GDPR wont allow u

[rich ingot]

Dear pubg team i changed my country region mistakenly from asia to Singapore

[devout onyx]

I have changed my country reason in pubg mobile by mistake, so I want from pubg mobile to do my countries in asia so that i can clear from battleground mobile india data transfer

[storm flume]

Please do not use languages other than English, @rich ingot @worn pier. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rich ingot]

Please help me

How to change my region

[feral forge]

You must wait for the cooldown to end.

[rich ingot]

@storm flume help me

[leaden cargo]

What is this?

[feral forge]

Your only option is to wait for the cooldown to end, before you can transfer your account. There is no other way, @rich ingot and @devout onyx.

[celest shadow]

Did you receive this in your e-mail address?

[leaden cargo]

Yes

Is this Facebook password or Twitter ?

[celest shadow]

You need to contact the customer service for PLAYERUNKNOWN'S BATTLEGROUNDS, @leaden cargo. We do not provide support for the PC version here.

[leaden cargo]

@celest shadow I don't have PC account ?

[celest shadow]

Alternatively, you can seek support in https://discord.gg/battlegrounds.

[leaden cargo]

Only have pubg mobile account

[celest shadow]

If that is the case, you can ignore the e-mail because it is not for your PUBG MOBILE account, @leaden cargo.

[dull prism]

@celest shadow do you know how to get a account reviewed that was wrongfully banned? Lvl 7 glacier account with a lot of money spent on it, wrong fully banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dull prism.

[worldly rune]

Can someone tell me why am i getting this msg everytime when im trying to link my account?

@celest shadow plz help

[knotty elbow]

Hello sir I have problem with my prime plus subscription.I subscribed it on may 23 it ended yesterday 23 June and again subscribed automatically due to available balance in bank account...but the problem is today when I collected daily 20 UC the 300 UC collecting option was not available instead it was showing collected even I not collected them and they were also not added in my available UC that time...please help I need my 300 UC.

[unborn mountain]

Contactt facebook support for further assistance.

[wind trellis]

I want to report an account and I have the evidence

[unborn mountain]

what for?

[wind trellis]

use hack

I have a video of him playing with a cheat

[unborn mountain]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[unborn mountain]

That was only first time purchase.

[blissful salmon]

@unborn mountain @wind trellis @knotty elbow @worldly rune ‏Hey, PUBG support team, my account on PUBG has been banned. The term of the band is 10 years too long. We wish you to remove or reduce the penalty for users, and many of us have paid very huge sums. Thank
‏ you to the PUBG team. dear buggy company, 10 years are very long, this is something that is impossible, I hope to decrypt my account (558057569)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blissful salmon.

[knotty elbow]

You mean the first subscription is not ended yet and when I will get 300 UC of second subscription when will I get them because amount has already cut from my bank account.

[slender knoll]

Where is emulator support ?

[pallid briar]

Please type .emulator in #481204134859505684 to access #emulator-support.

[unborn mountain]

Heyya, the extra 300 UC is for first time purchase only, once you've did your second purchase towards the prime plus, there will be no extra UCs.

[devout onyx]

I have changed my country reason in pubg mobile by mistake, so I want from pubg mobile to do my countries in asia so that i can clear from battleground mobile india data transfer

[knotty elbow]

That's not fair I was not expecting this from pubg because back then I never experienced this policy ever every time I subscribed they gave me 300+20 on first day and remaining 580 UC or 29 days daily...total 900

[night cloak]

What can i do when some one kill me with a conlroler?

[heavy vortex]

@devout onyx You have been answered already. You cannot change region before the cool down ends.

[devout onyx]

Plz change my country region 🥺

[unborn mountain]

Repeating your inquiry wont change our answers and will only get you muted

[unborn mountain]

Report them in-game.

[stone notch]

✅

[idle yacht]

My pubg account is hacked plz help 😭

[pallid briar]

Can you please elaborate?

[idle yacht]

Should I dm you 😭

[pallid briar]

No, you can ask here.

[idle yacht]

I login to my pubg account but then I see that my pubg account has been modified to another version 😭

I have spent so much money please help 😭

[pallid briar]

Do you mean it was migrated to any other version?

[idle yacht]

Yes 😭

What should I do 😭

[pallid briar]

Once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE. You can log into that version of PUBG MOBILE to access your account.

[idle yacht]

But I don't know where it has been transferred

[pallid briar]

I don't know any possible way to know that but it possibly has been migrated to BGMI.

[idle yacht]

But that game is for india right how will I login in that 😭

[heavy vortex]

Can you share a screen shot of what the game shows.

[idle yacht]

I can't show it right now because I didn't have the phone I which I play pubg

[heavy vortex]

A screenshot of the issue will help better in assisting you.

[idle yacht]

I will share at night is this okay?

[heavy vortex]

Is this what you see when you try to login? @idle yacht

[idle yacht]

No

It is data has been migrated

[pallid briar]

Once your account has been migrated to another version, you can no longer transfer it back to the global English version of PUBG MOBILE.

[thin halo]

Contact BGMI customer service in-game. Please use BGMI Discord server for more assistance, @idle yacht.

[idle yacht]

Ok 😭

[cunning dew]

@pallid briar did you find any solution?

[thin halo]

There's no solution right now. You have to wait until the bug is fixed for you.

[cunning dew]

Yeah but it's a bug from pubg not my device right? Cause alot of people are facing the same issue

[thin halo]

As for now, most of the report came from ios users but yes, there are a number of users facing the same issue.

[cunning dew]

I'm android, anyways please make sure to find a solution for this issue in the next update or something cause it's so annoying i can't play since 4 days+ so please make sure it's fixed don't forget.

[wary osprey]

How to solve this problem

[thin halo]

Please head to BGMI Discord server for more assistance. We only provide assistance for PUBG MOBILE Global version only.

[green fern]

If you kill a guy with smg in war dose it count to do smg mystery

[rocky trout]

Hello guy, im ace player & im getting mostly platinum or diamond lobby , can any1 tell me how do I get ace or conquer lobby ?

[heavy vortex]

@green fern No, it does not. War doesn't counts in achievements.

[green fern]

Thx

[nova pond]

Region change please BGMI account transfer

[hushed tree]

<@&481161015728406538> I have One Question . Im in Ios and When i Install PUBGM BETA 1.5 It says Unable to Install . Integrity Couldnt Verified. Is Certificate Revoked. Cuz I Tried Resetting My device too.

[nova pond]

Region change account transfer BGMI

[pearl sparrow]

Play with high ranked players

[blissful escarp]

Hi
My account has been banned without any reason
knowing I did not violate the company's rules and
did not use any hack or other things. Please take the
problem as soon as possible.
ID: 6859934543

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blissful escarp.

[pallid briar]

Please ask in BGMI Discord server. We only provide assistance for PUBG MOBILE Global English version only.

[pallid briar]

Try having higher ranked players in your team to be matched in high ranked lobbies.

English please.

[nova pond]

5604204384

🆔 5604204384

[storm flume]

Please do not use languages other than English, @nova pond. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pallid briar]

@nova pond Avoid spamming.

[nova pond]

India

[pallid briar]

Are you unable to change your region and is your account registered to an European country, @nova pond ?

[nova pond]

Pubg mobile region change karne ka option nai a Raha 🆔 5604204384

[pallid briar]

If your account is created or registered in the EEA regions, or you had switched your country to one of those countries in Europe, you will not be able to transfer account at will due to the GDPR laws, there is no other way, @nova pond.

[rocky trout]

Oh sorry bro . I’m on solo game

[rocky trout]

Sorry bro. I’m on solo game

[pallid briar]

@rocky trout Maybe try playing during the active hours when the players of that server/mode play the most. Since there are not as many players who play solos it can be hard to find all conquer lobbies.

[stoic beacon]

<@&481161015728406538> my friends account got banned since he was using vpn. Now it's showing that it's ban for 10 years . Could anyone help me to solve this issue.?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stoic beacon.

[rocky trout]

Noted bro . Thank you

[fleet iron]

Does anyone know of the brown UAZ is drawn last in the spin? Cause I already have the parachute pan and backpack for the Line Friends

[green fern]

Don’t ping moderator unless there’s an emergency

[nova pond]

Pubg mobile Account transfer BGMI

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @nova pond.

[fading warren]

Hey PUBG Support Team, I want to till that I got banned on my PUBG account by mistake and I need your help to fix this mistake (banned for 10 years) I have not use any type of hacking or tried to cheat in any macht so I think you should review my account recent activities and confirm that there’s nothing to ban my account, all information has been listed

Hope you will check this issue as soon as possible.

My account ID: 5146608328

Thank PUBG Team

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fading warren.

[red plaza]

Any moderator here ????

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @red plaza. Remember to read through #faq before asking questions in the support channels.

[red plaza]

@storm flume due to some personal problems I have to delete my email account with is also linked with my pubg mobile account . So I want to change my linked email . It's an emergency

due to some personal problems I have to delete my email account with is also linked with my pubg mobile account . So I want to change my linked email . It's an emergency . PlZz help me

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @red plaza.

[red plaza]

@storm flume subpoint 2.8 is for those who lose access to there account but my problem is not that . I have access to my account but I want to change my linked email because of some personal reasons

[thin halo]

Then contact in-game customer service if you still have access to your account, @red plaza.

[red plaza]

@thin halo you not understanding my problem . I want to say that because of some personal reasons I have to delete my email with is also linked with my pubg mobile account . So I want to change it before I deleted my email .

@thin halo I am waiting for your reply

[thin halo]

Contact customer service in-game for account related issue.

[red plaza]

@thin halo how can I contact them

[thin halo]

Through customer service button on the bottom of setting screen or support button on top right of the login screen, @red plaza.

[red plaza]

@thin halo but I am not able to talk with them I only received automatic question answer

[ruby patrol]

Hello, I have a problem signing in by email.

[split nova]

Hey Pabg support team,My Pabg account got banned by mistake and i need your help to fix this mistake (banned for 1 month) I have not use any type of hacking or tried to cheat in any macht so i think you shoud review my account recent activities and confirm that there's nothing to ban my acount, all information has been listed

Hope you eill check this issue as soon as possible.

MY ACCOUNT ID:5645423210

[polar marsh]

Please refer to the private message from @polar marsh for further information, @split nova.

[ruby patrol]

When I sign up, I'm surprised the endorsement failed.

[thin halo]

Only customer service in-game can help you. Moderators of Discord server are not affiliated with customer service for PUBG MOBILE as we are only volunteers. Ensure that you ask your question correctly to receive better response.

[sharp jungle]

how to colorful text in gl chat?

[ruby patrol]

@thin halo

Where are you

[ruby patrol]

@thin halo

[night cloak]

Give asia server all ip address

[next zodiac]

hello sir , can i get banned cuzi'm using mouse and keyboard on ipad ?

[olive anvil]

Thank you @celest shadow i got my acc back.

[celest shadow]

Glad to read that. Please be more careful next time.

[next zodiac]

@celest shadow plaese answer my question

[idle yacht]

Someone transfer my account to bgmi I am not india so can't login in bgmi please someone help 😭

[celest shadow]

You are not allowed to use external peripherals when playing PUBG MOBILE, @next zodiac. If you want to use a mouse and keyboard to play the game, please use the Gameloop emulator which is available on your PC/laptop.

[storm flume]

Please contact the customer service for further assistance, @idle yacht.

[idle yacht]

Help 🥺

[idle yacht]

They are asking for payment made last 3 months ago but I didn't make any payment

I have make payment more than 3 months ago 😭

[celest shadow]

We do not have such information here. Feel free to send an e-mail to this address:

▫️ [e-mail]

[celest shadow]

You can inform the support agent about this.

[vagrant onyx]

There is chance for ban
specially if the controller use 3rd party app

[quiet mirage]

I went to use a coupon for a classic crate and got this message? I've never bought anything in the game and it also is still allowing me to fully use the game? Is this some bug?

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @quiet mirage.

[quiet mirage]

I can still use my account and the game fully

[pearl sparrow]

Really?

[quiet mirage]

Yeah

[celest shadow]

Feel free to report it in #old with a detailed description of your issue.

[night cloak]

Did you unban me from community support ?

[celest shadow]

What do you mean?

[night cloak]

I had no access to the community-team section anymore until now

[pearl sparrow]

Tap on this #copyright

[celest shadow]

Oh. The #copyright channel will sometimes be archived and be made accessible for everyone again once the community team reopens it.

[night cloak]

Okay. Cool.

[night cloak]

It didn't exist till 5 mins ago for me lol

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @ruby patrol.

[solid nova]

Hello my account has been stolen

What can i do

[wind trellis]

I have a video of evidence of someone cheating in the game
what should I do

I don't know his id

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, and the customer service of your social media account if you need to recover it, @solid nova.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @wind trellis. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wind trellis]

Where is the result section?

[solid nova]

I contact the customer service in the game but no advantage @celest shadow

[night cloak]

how to report haker ?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

thank you dyno sir 🙂

[celest shadow]

If you have contacted the customer service, please be patient for their response, @solid nova.

[solid nova]

My story is complicated so i need the support to solve it

I have all the proofs

[night cloak]

hi im back , my friends are begging me for more info about metro royale , i have a question , will it be in ver1.5? @celest shadow

[night cloak]

answer my question lmaoooo

how can i make 4:3 resolution on gameloop but to not to be blury

[pallid briar]

No information as of now. Keep an eye out on #news.

[pallid briar]

Please use #emulator-support

[night cloak]

ok

[onyx dagger]

Yes, @night cloak?

#chat.

[nova pond]

Pubg mobile account transfer BGMI

[feral forge]

You have been answered earlier, please refer to the above messages and avoid repeating the same query, @nova pond.

[wind trellis]

why this happen

[nova pond]

Pubg mobile account transfer BGMI

[feral forge]

please refer to the example in the form, and only submit the highlighted part of the link.

[nova pond]

560420384

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version, @nova pond.

[honest sedge]

can battleground mobile india players play with global version players ?

[onyx dagger]

No.

[vague flame]

Is there anyway you can terminate a stolen account online? Like full ban or delete

[nova pond]

Pubg mobile 🆔 560420384 data transfer BGMI

[feral forge]

The delete account option is only available for account that is registered or created in the EEA regions, or for players who had switched their in-game region to one of those countries in Europe. Your only option is to contact the customer service in-game for further assistance.

Please refer to the above responses, @nova pond. We may be forced to mute you if you continue inquiring about this matter here.

[brave pond]

I want to unlink the email

[storm flume]

Please contact the customer service for further assistance, @brave pond.

[wind trellis]

I didn't understand, I have a video, why don't you take it and that's it?
@feral forge

[feral forge]

Only the video code is required.

[night cloak]

do u mind not sending that again and again?, they already told u that they cant help u >:(

[wind trellis]

@feral forgeyAbqBVFO7aE&ab_channel=محمدعبدالله7

[storm flume]

Please do not use languages other than English, @wind trellis. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[wind trellis]

@feral forgeis this enough??

[night cloak]

👍 double ping is the right thing to do ?, well done my guy

[urban osprey]

Can i speak with a costumer in privat?

[night cloak]

customer?, do u work at pubg lmao????

[urban osprey]

Ni

No srry im wrong i need some sleep)

[night cloak]

yes , u definitely do

[feral forge]

it should look like this, only the highlighted part, @wind trellis:

how may we be of assistance, @urban osprey?

[night cloak]

what are u guys talking about anyways?

[urban osprey]

Can u come on privat please?

[wind trellis]

Why don't you take the full link and what's the difference?
@feral forge

@feral forge

[night cloak]

sir idk if thats possible

[mortal apex]

The customer service is the only one that can help with account related issues. The moderation team cannot assist you any further, as it is not affiliated with the in-game customer service and Tencent Games, @urban osprey.

[night cloak]

i mean u could just spill "the thing u wanna talk about"

[feral forge]

You can open the link on a PC or use desktop mode on your mobile browser. Open any of the videos on the channel and then click on the channel name. It will redirect you back to the channel's home page with the standard URL, and then only paste the highlighted part of the link.

[urban osprey]

someone broke my account, and put a facebook as a connection, I have twitter and linked mail, how can I get the hacker method, I have no proof of payment because I changed the bank card

[red plaza]

Any moderator available here . I need help

[night cloak]

@feral forge

[wind trellis]

yAbqBVFO7aE@feral forge

[feral forge]

Report of cheaters/cheating content. Do you require any assistance? otherwise could you please move to our discussion channels?

[mortal apex]

You may recover your receipts/payments from Google Play or App Store.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @red plaza. Remember to read through #faq before asking questions in the support channels.

[feral forge]

please paste it into the form and let me know if it works.

[wind trellis]

But I don't have the account id

[urban osprey]

I also change the phone 2 weeks ago i cant recover i need help quickly i spend a lot of money , i need to recover i cant lose it….

[wind trellis]

what should I do

[mortal apex]

Could you please check through emails by searching “PUBG MOBILE”? Maybe it is possible to find your old payments you have done.

[feral forge]

You are free to send the links to my direct messages, will check and help you to correct it, @wind trellis.

[urban osprey]

And if i dont?

[night cloak]

oh i see ,btw i reported a hacker for speed hax but i got no feedback ;-; the only thing i got was something that had thanks for the "feedback" and nothing else regarding a ban or any punishment

[mortal apex]

First of all, please check it.

[urban osprey]

Ok

[wind trellis]

@feral forge

what should I do

[urban osprey]

I dont have , i think i lose it…..

[wind trellis]

@feral forge؟؟

[mortal apex]

You may write that you do not have payments to give, @urban osprey.

[urban osprey]

@mortal apex ok thank you i hope i will recover it it s my work.. from season 2

[mortal apex]

You may follow this conversation as reference, it could help somehow.

[feral forge]

You may obtain the numeric user identification through the search feature in-game.

[wind trellis]

The player name contains hidden letters so I can't search for it

But the name of the player is clear in the video

[feral forge]

Does the video that you have recorded contain a numeric user identification of the cheater to report?

[wind trellis]

No I mean the name

[feral forge]

If the anti-cheat system detects unusual activity from the player, they will get punished eventually.

[wind trellis]

@feral forge what now

[feral forge]

Have you reported the player using the report feature in-game after the match?

[wind trellis]

No

I didn't face the player but I was able to get a clue

This player killed my friends

[night cloak]

i see ,he killed me and went super speed towards my crate with a ump45 over 200meters

[feral forge]

Please refer to the video evidence requirements in the form.

You should report cheaters through the report feature in the score/spectate section instead, as this is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters.

[radiant crypt]

Can’t shoot while moving or move while moving

[wind trellis]

I did everything required except id
@feral forge

[radiant crypt]

@feral forge

[feral forge]

Could you please provide a screen recording of the issue that you are facing?

[radiant crypt]

K

Basically if I move my joystick shooting won’t work

[feral forge]

However, if you would like to report cheater through the form, you must follow the technical requirements as listed.

[vestal nest]

@feral forge please i send messege to you in private

[brave pond]

https://pubgmobile.helpshift.com/a/pubg-mobile/?p=all Is this site owned by pubg?

[storm flume]

Please refer to subpoint 3.19 in #faq for further information, @brave pond.

[slender ether]

Hey guys so i tried to login into my game and got to know my account was hacked and the hacker has transferred all my data to bgmi and unlinked all m social media logins except email . When i try to login with email it says your account has been migrated to bgmi and on bgmi there is no option to login with email please help 🙏🏻

[storm flume]

Please contact the customer service for further assistance, @slender ether.

[slender ether]

I did contact them and all they did was close the support ticket

[feral forge]

It is not possible for the team to indicate the user if you do not have the numeric user identification of the cheater to report, and neither it is contained in the video evidence.

[slender ether]

I even provided them all the proof they asked even the purchase receipts

[feral forge]

Unfortunately, if you do not have access to your game account, the customer service in-game will not be able to assist you, also once your account has been migrated to another version, there is no way to transfer it back. Now your only option is to download that version of the game to access to your account then contact the in-game customer service of the said version for further assistance.

[storm flume]

Please avoid going off-topic, @hushed egret. You may have unrelated conversations in #chat.

[slender ether]

That version doesn’t have support for email login 😦

So i cannot do anything?

[feral forge]

Unfortunately, we are unable to assist you in this regard, @slender ether.

[split furnace]

why i cant join room from global to bgmi version?

[feral forge]

Both versions are not compatible with each other, @split furnace.

[split sierra]

hi can anyone help me plz

can anyone tell me that the ip is important for data transfer

?

plzz tell me

[vagrant onyx]

Don’t think data transfer have anything to do with ip

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @split sierra.

[vagrant onyx]

Better to not show ip address

In public

@split sierra

[stone notch]

Thanx for banned faith his id

[split sierra]

THIS IS NOT MINE

@vagrant onyx CAN YOU DM ME BRO PLZZZZ

IF YOU HAVE IMFFORMATION

[celest shadow]

What is the issue, @split sierra?

[split sierra]

BRO MY IP COUNTRY IS CANADA SO THINK
WHEN I TRY TO TRANSFER DATA IT SHOWS
failed to login please select the correct server ]
PLZZ HELP

[celest shadow]

Please send your inquiry in the relevant Discord server for further assistance, @split sierra.

[stone notch]

ID:6757554414 his hacker Using Bugs and cheat

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @stone notch. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[willow olive]

my account's settings are connected how will this please help

[split sierra]

@celest shadow WITCH DISCORD SERVER ?

[willow olive]

I want to connect to twitter

[split sierra]

CONNECT VPN

[celest shadow]

The Discord server of the version you want to transfer to.

[stone notch]

Your site not work

[split sierra]

YOU MEAN BGMI

[celest shadow]

Yes.

[willow olive]

Please help

[celest shadow]

You can only report via the cheater reports form (https://bit.ly/3uDSJZv) if you have proper and crystal clear video evidence of the player cheating. Otherwise, you can report the player in the game.

[stone notch]

I report he But You not action for thisid

[willow olive]

Please help 🙇🏻🙇🏻

[stone notch]

I have video hacker

I have video this hacker

[feral forge]

have you recently unlinked a social media account?

[stone notch]

Please banned id

[winged umbra]

Hello, where can I see the LINE event? My friends have it but I don't :/

[willow olive]

No this glitch please help

[celest shadow]

You can report it to https://bit.ly/3uDSJZv, but please make sure that your video evidence meets the following requirements, otherwise it may be declined and rejected:

The video must contain a numeric user identification and have the minimum resolution of 720p, and it may not exceed 2 minutes in length or be edited in any way.

[celest shadow]

Which LINE event are you referring to in particular?

[celest shadow]

If you are playing on the global English version of PUBG MOBILE, the event should be located here (refer to screenshot) with the title: "Loveliness Treasure".

[feral forge]

You may try using a DNS, and see it if helps, please refer to subpoint 4.3 in #faq. Otherwise you may also try to install the 1.1.1.1 DNS app and see if it works too.

[winged umbra]

I was looking up there but didn't see it, I'll try restarting

With 780 UC you get all those outfits? (seems too cheap to be true) @celest shadow

[celest shadow]

You may refer to the event rules for further information. If you Draw All for the first round, which will cost 780 UC, you will get an Energy Battery. When the Energy Battery is drawn, the large Lucky Spin is activated and there is a random chance to get a grand prize (LINE collaboration items).

[wind trellis]

How can this report be invalid when I gave them clear and explicit evidence?

Is this a joke

<@&481161015728406538>

Do you want the link to check???

[willow olive]

How please help 🙇🏻🙇🏻🙇🏻🙇🏻

[night cloak]

@wind trellis Make sure not to mention the moderator role for such things. It is only for emergencies related to this Discord server. Not the game.

[winged umbra]

Does the cost increase after I draw it using 780UC? Or will I only have to use another 780UC every time? I couldn't understand that very well.

[feral forge]

Please refer to the video evidence requirements in the form, that the video must contain the numeric user identification, and the video cannot be edited in any way. If your video does not meet the requirements it will be marked as Invalid.

[celest shadow]

Yes, it will increase after the first round. It will increase after every round and there are 8 rounds.

[feral forge]

You may refer to subpoint 4.3 in #faq for further instructions on how to set up a DNS.

[night cloak]

Um im an emulator player and my loading screen is stuck at 98% i restarted my pc and tried again and its still the same so what can i do about this? I already asked the emulator-support thing but i didnt get any answers so here i am

[wind trellis]

In the video, a person is playing with a cheat program, meaning filming from his point of view
@feral forge

[winged umbra]

Aw. Well, thank you so much though. 👍

[wind trellis]

Watch the video and you will see
@feral forge

Please watch the video and you will see

I sent it to you in private

[feral forge]

Yes, but as i said earlier, if you would like to report cheater through the form, you must follow the technical requirements as listed. On a side note, where did you get the video evidence?

[upbeat tangle]

Hello sir can I asking some questions

[wind trellis]

From the same person he sent it to me and flaunts his cheating program claiming he can't get a ban
@feral forge