questions

[limber cloak]

i bought them in - game

[onyx dagger]

Oh.

[limber cloak]

i received them and i have activated the royal pass

[night cloak]

already contacting many times they didn't response

i send email like 50 times

[tulip adder]

I entered the game in order to get along with my friends. Suddenly the movement stops automatically and my screen image fluctuates!? I don't know what this problem is, knowing that my device is an Icon 7+ and the device has been updated to 14.4

[limber cloak]

but when i entred before i found them all gone

[night cloak]

they didn't response

[onyx dagger]

The system will keep deducting the UC you purchased legally in-game or through https://www.pubgmobile.com/pay until all the illegally obtained UC have been deducted completely, @limber cloak. You can check how much illegal UC you have purchased by the payment receipt or by contacting the third-party website or individual.

[onyx dagger]

Try restarting the game.

[onyx dagger]

Kindly refer to #faq 5.5.

[west timber]

hello

[onyx dagger]

Hello. Kindly state your issue.

[west timber]

can some one help me with a problem

[dusk vector]

You mean that if server is cooldown there is chance we can transfer our data

[celest shadow]

If your account is in Europe, you cannot transfer it outside of this region.

[dusk vector]

Whenn cooldown is done server change option will co.e

[onyx dagger]

Yes.

[west timber]

i want to transfer my account from EU to India

[tulip adder]

I tried to start the game - and did a routine repair - and also made it back again!? The topic was not fixed.

[onyx dagger]

Kindly be patient for a moderator to assist you with this, due to my unfamiliarity to Apple devices, @tulip adder.

[dusk vector]

Or thwre is chance we can change region

[onyx dagger]

No. Server.

[dusk vector]

Means our eearegion account has been gone

[onyx dagger]

Well, You cannot transfer your account outside of EEA due to GDPR laws.

[topaz trout]

I cant open my account

[dusk vector]

If gdrp laws change we can tranfer

[onyx dagger]

What do you mean? Please state your issue in a more detailed way, @topaz trout.

[onyx dagger]

Maybe. But it is the law.

[tulip adder]

I mean, you don't have a solution! Why do you say this and the problem was from the iPhone company - and I contacted them and they said the problem is in the PUBG Mobile program!? And now you say be patient!? I mean what do I do! Do I sit on the sofa and watch the game turn my screen left and right? And stop the movement of the player!?

[dusk vector]

But in pubg global there is policya to transfer so bgmi also have to come

Because so many player in have eea region account

[topaz trout]

The first time I access the game, it says the password is wrong and I don't want to open it 😭

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version. If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[oak merlin]

Please I want to speak with any one from moderators

[onyx dagger]

Make sure that the password which you entered is correct.

[onyx dagger]

Kindly state your issue in here.

[oak merlin]

i don't know what i got banned for 10 years / especially that's i'm playing safe and clean with my ipad air 4 / without using any other plugins or jailbreak or anything else / and im sure i didn't break any rules / and pls make sure and thanks

[dusk vector]

Did you have any chance that you change my region

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @oak merlin.

[topaz trout]

I tried to open the account of the chips, but the essence of the game is yes

[onyx dagger]

Sadly, nothing can be done about it. But, you are free to create a new account outside of the EEA regions should you want to change the regions at will in the future.

[dusk vector]

Where tell

[tulip adder]

Why is my message not being answered!? are you ignoring me !?

😩

[feral forge]

No unfortunately. As your account is in one of the EEA regions, it is bound to GDPR laws. as long as the laws exist, you are not permitted to transfer at will. Your only option is to continue playing in the global English version of PUBG MOBILE or to create a new account.

[onyx dagger]

I did not understand. Did you mean that you did type the right password, but it still shows that the password that you entered is wrong?

[topaz trout]

@onyx dagger yes

[onyx dagger]

I am not. As I said, waiting patiently for a moderator to assist you with this is the only way.

[topaz trout]

Yes

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @tulip adder. You can also submit a report in #old in compliance with the channel's pinned instructions.

[oak merlin]

@feral forge @onyx dagger please help me I took banded 10 years for no reason

[onyx dagger]

Oh. Try again after some time, then. Make sure that you enter the right password.

[onyx dagger]

Kindly refer to the bots message which has tagged you above.

[tulip adder]

Where is the supervisor! To help me solve the problem

[topaz trout]

It says I change the password

[onyx dagger]

And did you change the password recently?

[topaz trout]

No

[onyx dagger]

That is weird.

[tulip adder]

Don't bother me with nonsense - by saying that reporting and hacking are the ones who modify your game data!? So I'm waiting here - let's wait for the supervisor!? Who can solve the problem? Send me a video of your YouTube registration!!!

[onyx dagger]

Please contact the Customer Service in-game for further assistance, @topaz trout.

[dusk vector]

Please talk to pubg centre and change my region

[onyx dagger]

You have been answered about this above:

As your account is in one of the EEA regions, it is bound to GDPR laws. as long as the laws exist, you are not permitted to transfer at will. Your only option is to continue playing in the global English version of PUBG MOBILE or to create a new account.

[dusk vector]

But why my account is EEA if dont do that

[onyx dagger]

That is something you should've thought about when creating a new game account.
If you had changed your country/region to one of the countries in EEA in the past, then this is the reason.

[dusk vector]

My all muth legendry are lost wtf are you talking

[feral forge]

You must have selected a region in the EEA while creating your account, or you had switched your country to one of those countries in Europe.

Your country simply cannot be switched without you authorzing it.

[dusk vector]

But after sometime we can change region na so whya option is showing

[onyx dagger]

Kindly read all the messages completely. We have answered about it above. Please refrain from repeating yourself.

[dusk vector]

Ok i ask last time
(DID THERE IS ANY CHANCE OR POSSIBILITY YOU CHANGE MY ACCOUNT REGION TO CONTACT WITH PUBG MOBILE)

[onyx dagger]

Sadly, that is a No.

[dusk vector]

There is pubg fault but i have to pay for it
Wtf!

[onyx dagger]

GPDR laws, not of PUBGM's issue.

[velvet herald]

hi @feral forge

[dusk vector]

The point is not gdrp laws the point is if I dont change my account so whay my account is change this is pubgm fault

[feral forge]

PUBG MOBILE must comply with the law. This is a government law so no one can assist you in this regard. We simply cannot bypass the law as it is something illegal to do.

[feral forge]

hello, how may we be of assistance?

[velvet herald]

@feral forge plz can help me

[feral forge]

Feel free to state your issue.

[dusk vector]

But my account has gone na what i do now tell

[stoic charm]

Hacker

[onyx dagger]

You are not able to change the regions at will because of the General Data Protection Regulation (GDPR). And as Nadia above, too. Kindly move channels as you've been answered about this several times.

[onyx dagger]

Gone? As in the sense banned?

[onyx dagger]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams, @storm cape. Additionally you can report them via http://cheater-report.pubgm.cc/.

[velvet herald]

i need recover my pubg account

[feral forge]

Your country/region can only be changed by you. Without your authorization, PUBG MOBILE will never change this information on its own.

You either intentionally/mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transferred your data into one of the EEA regions, there is no way to transfer out due to the GDPR laws.

could you please elaborate, @velvet herald?

[dusk vector]

Excellent work

Ok if bgmi is allow to transfer data (EEA) SO THERE IS CHANCE WE CAN PLAY IT IN BGMI WITH EEA ACCOUNT

[onyx dagger]

Don't know about that.

[velvet herald]

i linked my account with my gmail (google play) and i delete my gmail and i forgot my pubg account and i have all details my pubg account

[feral forge]

In this case, you will have to contact the Google support in order to recover and regain your access to your account, you may refer to subpoint 2.8 in #faq.

[plain ridge]

Hello Pubg I don't want to link my Pubg mobile account number and I want to change my region ones. Let me know a solution.

[tulip adder]

Has the supervisor arrived? To honor my problem with the game!?😩

[onyx dagger]

Did you mean that you would like to change the region/country of your game account?

[velvet herald]

i can't access my gmail forever****

[plain ridge]

Hello Pubg I don't want to link my Pubg mobile account number and I want to change my region ones. Let me know a solution.

[onyx dagger]

Kindly refer to my message above.

[plain ridge]

Yes bro

[onyx dagger]

You need to have access to your game account in order to do something.

[onyx dagger]

It is possible to change the country/region via the in-game settings.

[tulip adder]

I will go to record my game errors in the repository and send them to you at support

[plain ridge]

But problem I face my phone number linked

[velvet herald]

i linked my account with my gmail (google play) and i delete my gmail and i forgot my pubg account and i have all details my pubg account

[plain ridge]

@onyx dagger who are you

[onyx dagger]

If you do not have the access to your game account, unfortunately, nothing can be done. You shouldn't have deleted your Gmail account.

[plain ridge]

Hello Pubg I don't want to link my Pubg mobile account number and I want to change my region ones. Let me know a solution.@maokai

[onyx dagger]

Well, as you already did link your phone number with your game account, it is not possible to unlink it at the moment, as it is still in the BETA phase.

[velvet herald]

unfortunately i cannot access my google account

[unborn mountain]

You will need to recover your google account if that's the case.

[onyx dagger]

You shouldn't have deleted your Gmail account.
Try recovering your Google account.

[plain ridge]

@onyx dagger I haven't linked the phone number yet and I don't want to, so tell me how to change my region

[celest shadow]

Please provide us with a screenshot of your basic settings, @plain ridge.

[plain ridge]

Ok

@celest shadow

[celest shadow]

What is the region you want to be switched to, @plain ridge?

[plain ridge]

@celest shadow pakistan

@celest shadow ?

[light stirrup]

@plain ridge you have to use vpn and connect to that country you want to change your country

[smoky trench]

Hi i am trying to migrate my pubg mobile account to BGMI but it is giving me following error

[wide void]

Vpn services are not recommended to use

[light stirrup]

Otherwise without vpn it will show your present ip and country and you will not be able to change it

@wide void for login purpose i want to say not to play

[celest shadow]

Please join the PUBG MOBILE Pakistan Discord for further assistance in this regard:

https://discord.gg/pubgm-pk

[plain ridge]

@light stirrup My number will not be linked?

[light stirrup]

@plain ridge no when you link your number then automatically your country will be changed to that code number of country

[plain ridge]

@light stirrup But I don't want to link my number

[light stirrup]

@plain ridge i think you are a kid you cant understand what i say

[plain ridge]

@light stirrup yes bro but I understand

[light stirrup]

Then use vpn to change your country otherwise link you number simple i state to you

[smoky trench]

any solution to this??

[light stirrup]

Simple connect to that country and then login your account and then go to change region and you will see the country to which you connected the vpn in game setting where you want to change the region/country

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version.

[smoky trench]

ok Thanks

[onyx dagger]

You're very welcome.

[tulip adder]

What do I do with the screen flickering and stopping the player?

Why are you ignoring my messages!?

[onyx dagger]

Maybe @thin halo might be able to assist you with this.

[thin halo]

Can you provide a screen recording of this bug, @tulip adder ?

[tulip adder]

Can you clarify your words when addressing the customer!?

[agile tangle]

Please tell discord server for battlegrounds mobile india

[sturdy helm]

I need pubg mobile Europe discord channel. To discuss on my issue. Please let me know

[onyx dagger]

What do you mean? Do you have any issues related to the game?

[onyx dagger]

Feel free to Google it.

[agile tangle]

@onyx dagger ok

[thin halo]

Record the part where you have the issue. That way, I can understand what you mean with your issue.

[onyx dagger]

All right.

[tulip adder]

A screen has been recorded but I can't send it to you - he just needs money to open videos and photos

[heavy vortex]

Compress the video.

[dusk vector]

Hello

Mokai international software experts tell taht they will change my region

[tulip adder]

Am I stupid? I don't know how to compress the video!?

[onyx dagger]

Then just compress it, and send it here.

[heavy vortex]

@dusk vector No one can and shouldn't. as it will be against the laws.

[onyx dagger]

Let me tell you something. Modifying of game files = Ban.

[sturdy helm]

Yes I already have mentioned many times

[tulip adder]

Look at the gear scoop vibrating and the movement stops

[onyx dagger]

Please state your issue here, then.

[heavy vortex]

Have you tried changing the position of the joystick ? Since it is at the lower half of screen, it may happen that your thumbs might get stuck sometimes because of less area to swipe on screen. @tulip adder

[sturdy helm]

Issue related to Europe so need to talk to them only.

[tulip adder]

What should I do !? Hey problem solvers!

[onyx dagger]

Wait for Izzy's response.

[onyx dagger]

This is a Global server, so you are free to state your issue here.

[tulip adder]

We say you are right!? From the stick - OK, the first controller. You can move the stick from the left side as you like. Why do you say from the middle of the disobedience unit!? Did this happen to you and you are thinking of solving the problem?

[bronze merlin]

I need to change my region

Please help

[onyx dagger]

Please provide us with a screenshot of your basic settings, @bronze merlin.

[bronze merlin]

I want to change it to usa

[wicked coral]

@onyx dagger WHAT ARE THE PROCESS TO GET UNLIMITED ESPORTS ROOM CARDSSS ?? WE CONDUCT DAILY SCRIMS IN OUR SEVER WITH 1500 + MEMBERS

[onyx dagger]

You may refer to this:
#questions message

[onyx dagger]

You need to wait for the cooldown timer to rest; after 115 days.

[bronze merlin]

Please help for me high ping in Singapore

[wicked coral]

i cant get that😅

[onyx dagger]

Uh oh.

[sturdy helm]

Ok then whatever it takes just change the country/region for my account id 587674669 to india from Europe. I don't care about any EEA or GDPR or anything. Just change the country. I can pay you for this too.

😡😡😡😡

[heavy vortex]

You may change your server to the one where you get the lowest ping. @bronze merlin

[onyx dagger]

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license, @wicked coral:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

[bronze merlin]

I cannot change before this time cooldown

[wicked coral]

thank you@onyx dagger

[onyx dagger]

That is not possible, as it is a Law.

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[heavy vortex]

@sturdy helm Changing region from EEA is not possible. And it is against the law what you want. This can't be helped with.

[onyx dagger]

Well, about the region, that is a No. If you got high ping, I would suggest you to change the server, as Olive said above.

[onyx dagger]

You're very welcome!

[heavy vortex]

Breaking law means Jail, you should know if you're smart enough. And mind your language and temper for a game. @sturdy helm I hope you're mature enough to understand this.

[bronze merlin]

Ok thank you

[onyx dagger]

You're welcome.

Kindly refer to #faq 2.12, @copper mural.

[night cloak]

why is my screen black when i watch a a video of something like from spin

[pallid briar]

Try doing a routine repair and see if that fixes the issue.

[tulip adder]

Look at the controller stick hanging - and the screen flickering

Give me a solution to this problem

In response to some people who ignored my letter and fixed the customer service problem

https://tenor.com/view/so-annoying-mad-holls-holland-holl-gif-13916341

Why don't you respond to my words! Is the problem of PUBG Mobily difficult to solve, this comment in the developers program and support

[vocal coyote]

hello, I won the headphones at the event, 3rd anniversary on March 25, 2021. But while no one contacted me, three months have passed.

[quiet snow]

I mistakenly changed my country region to Turkey I wanted to change the country region to India because BGMI has arrived I want to transfer my global account data to BGMI because of the region change I am unable to transfer it plz change my country region to India. My Global I'd is 5814980530

[heavy vortex]

You will have to wait for the cool down to end to change the country again. @quiet snow

[vocal coyote]

@heavy vortex hello

[tulip adder]

Does anyone know a solution to this problem - controller stick stuck - screen flickers and gyroscope flips?

[vocal coyote]

hello, I won the headphones at the event, 3rd anniversary on March 25, 2021. But while no one contacted me, three months have passed.@heavy vortex

[heavy vortex]

I'm not aware about it. Wait for a staff member to help you when they're available

[cyan portal]

When will Bgmi will come

[tulip adder]

When will it be available for an employee to be able to solve my problem!?

olive

Look at the video

^^^^^^

PUBG Mobile Company needs to clean its workers in order for the game to settle in safety and hibernation! Here we are going to solve a simple problem; You will not find a helping hand, but you will find people who need to hack the game and change the game files, and they are employees of the Buggy Mobily game! What a joke.😔😞

[quiet snow]

This my brother's account basic setting there is no cool down

[ionic ravine]

Hello sir my region is turkey and it shows 109 days to change region but i want to transfer BGMI so help me

[quiet snow]

Because of ban of pubg mobile we cannot change our region to india

[heavy vortex]

You will have to wait to change again. @ionic ravine

[vagrant onyx]

If he did not change server there wont be cooldown

[quiet snow]

But see the above screen shot

[heavy vortex]

Are you using vpn in the above screen shot?

[quiet snow]

Yes

[heavy vortex]

Don't use it.

[vagrant onyx]

If you acc show like this in settings
than you cant transfer to bgmi

[heavy vortex]

Then it'll show India and you can change back

[vagrant onyx]

European acc does not have the opening to change region

[tulip adder]

You can not change until after the expiration date - I just got this problem - or buy a card to change the country from the basket, the name of the card, to change the name of the country - it will be changed

[quiet snow]

If we won't connect vpn pubg cant be open and play

[heavy vortex]

With vpn you cannot change back to India. @quiet snow

[quiet snow]

Yes

[tulip adder]

It causes you to be banned for a week and change your rank from highest to lowest

[heavy vortex]

Don't use vpn and you can change. @quiet snow Hope you understand

[dawn onyx]

in bottom "Data Transfer Outside EEA" i have chose "Accept". Still I wont be able to transfer my data ?

[night cloak]

Idk why pubg wouldn't give me chicken dinner

Do it get cursed

[quiet snow]

Pubg mobile is banned in india so it won't open without vpn

[heavy vortex]

@dawn onyx Refer to this.

[night cloak]

I wish i want to use hacks

Im so done now

[heavy vortex]

@quiet snow Well then nothing can be done. Your solution is to not use vpn.

[vagrant onyx]

Its will not change
if you accept = nothing will happen
if you disagree = you will proceed step to delete your account

[night cloak]

I never got chicken dinner

[heavy vortex]

You need to win for that.

[night cloak]

I think i got cursed

I tried to try something sneaky on them

[vagrant onyx]

Yes still you wont be able to transfer to bgmi

[night cloak]

Im done now

Im gonna use cheats

[tulip adder]

The ban was made by the head of state of India and not by a company - negotiate with your president and play like everyone else

[quiet snow]

Ok I'm trying but it won't work u have to do something

[vagrant onyx]

You cant change

[night cloak]

The old pubg always gave me chicken dinner

[vagrant onyx]

No body can @quiet snow

[night cloak]

Im gonna use hacks for real

[quiet snow]

Ok

[vagrant onyx]

The only way is to wait till the cooldown finish @quiet snow

[heavy vortex]

It'll get your account ban. @night cloak

[quiet snow]

Yeah I wish

[vagrant onyx]

Hack = ban

[night cloak]

@heavy vortex Because i never got chicken dinner

[heavy vortex]

@quiet snow #faq 4.3 try using dns.

[night cloak]

@vagrant onyx Am i unlucky or get cursed

[heavy vortex]

@night cloak practice and get better?

[quiet snow]

Ok

[night cloak]

@heavy vortex I already practice a lot of time until i slept at 12 AM

Screw Europe server

Most of them are using bullet cheats

[tulip adder]

You do not have to play with the hack - only you will be punished after thirty days by a disgraceful machine watching you - and I advise you to play the hack when needed!? Because the employees here do not know any terms about the PUBG systems, only respond to people's problems without solving them

Did you know that the systems are not able to watch you the farthest from the players!? That's why I tell you that the systems in the PUBG Mobily company are trash

[royal pulsar]

Hello, can you help me to block my account?

[vagrant onyx]

They need to watch millions of player gameplay

[vagrant onyx]

Block ? What happen

[royal pulsar]

My account was suspended for a week for no reason

[tulip adder]

Millions need to watch and who applies the system

[vagrant onyx]

Normal people provide assists like a tiny solution
Example if your acc hacked than normal people cant fix your problem
only customer service

[vagrant onyx]

millions employee

That not possible

They have anti ban system
but its does not do the prefect job

Must of vip hack get banned by the player record his hacking than send it to the company for manual review that how he got banned

@tulip adder

[night cloak]

bgmi not out fr emulators?'

[vagrant onyx]

You can play in android only
no info about emulator
maybe not out yet

[royal pulsar]

But I'm sure I didn't do anything

[tulip adder]

Your account is banned - because of a report on you from the players and the use of the high settings fees of 90 frames, which led to the banning of the account for a week, and if it was ten years - this indicates your stupidity when using the hack

[onyx dagger]

Kindly refer to #faq 2.12.

[vagrant onyx]

Acc suspended for 1 week mean you played with cheater

Not random but like you added him and do rank push @royal pulsar

[onyx dagger]

We provide support only for the PUBG MOBILE Global English version.

[tulip adder]

So hacking - players - and you control violent behavior😆

[night cloak]

Idk why sometimes i experienced lags

[vagrant onyx]

@tulip adder also sometime you get banned for 1 week to play with cheater many time

[royal pulsar]

But I do not use any cheat programs or even programs to modify the frames and you can be sure

[onyx dagger]

You may refer to #faq 4.7.

[night cloak]

@onyx dagger No i free up a lot of storage and my device is not heating up

[onyx dagger]

Kindly refer to my message which has tagged you above.

[vagrant onyx]

its was not about cheating
If you where cheating you will not get 1 week ban , you will get 10 years ban

For cheating = 10 years not 1 week

[onyx dagger]

There are other solutions given in it, too.

[vagrant onyx]

You get sometime ban 1 week for playing with cheater to rank push like i said

[night cloak]

@onyx dagger I alread y repair the game

@onyx dagger I used Smooth + Ultra

I use the max graphics already

[vagrant onyx]

@night cloak what the issue ?

[onyx dagger]

If it lags so much, even after trying all those solutions, I would suggest you to upgrade your device, @night cloak.

[tulip adder]

The ban does not come without a reason - if it is - a week, then this is one of the false reports and they are the people who report to you more than once because of the graphics - the graphics have been reduced from 90-60 and thus the weekly ban stays away from you

[night cloak]

@onyx dagger i already upgrade my device to Android 11

Maybe because of my ping is 147ms

I need to wait for 8 days to change my server back to Asia server

[vagrant onyx]

Sometime also A lot of report mostly give 10 min ban ( you get message say deta erorr with client )

[night cloak]

I played on Europe server

@vagrant onyx Sometimes people get ban for 1 day

@vagrant onyx Most got banned for 3650 days

Im not using cheats

Its just that i got cursed

[vagrant onyx]

@night cloak mostly if you get high ping its not the device issue
Sometime the server of pubgm might be unstable and sometime your connection side

[royal pulsar]

But my phone does not reach the limit of 90 frames, or even 60 frames

[tulip adder]

Because of giving orders to the device incorrectly and it is not fixed by PUBG Mobily!? This leads to mistreatment of peopl

[vagrant onyx]

I think the 1 year ban or 3650 days ban cause making unauthorized purchase ( buying uc from unofficial )

[tulip adder]

Would you return me your problem, Ahmed - so that I know the reason for the ban - with the name and quality of the device - is it an Apple or an Android!?

[royal pulsar]

But I'm playing 20 frames and I don't use any programs to give him any invalid commands

[tulip adder]

Return the problem to me and I will know the problem so that I can help you with this problem

[royal pulsar]

My device name is samsung galaxy j7 core

My account took a week and I can't find a clear reason

[tulip adder]

Sweet, useful when playing - and is the version of the Android device modern?!

[royal pulsar]

Yes

[tulip adder]

This is because of the false report by the whistleblower -

[royal pulsar]

So can you help me get the account back?

[tulip adder]

Do you use its components when playing?

[royal pulsar]

Like what

[tulip adder]

They are not included in unusual sneakers

Strengthening the Internet connection - modifying the graphics ... etc.

[royal pulsar]

Yes I use them

[runic citrus]

My account has been hacked today and I can not access it ...where can i get support regarding this issue ?! I am not sure if this is the right room to discuss the issue ?!

[tulip adder]

If you are monitored by the company, Peggy Mobily, for a period of thirty days - I mean - stop adding in order for the ban to stop you - and after thirty days - change your server and change the country's logo - and this is because of the reports by the players

Your account has been hacked!? And you want a solution?

You must know your account and password.

[royal pulsar]

But the company did not send me any messages stating that I am being monitored and this indicates that I did not break the rules

[tulip adder]

Is a company responsible for clarifying the notifications from the whistleblowers!?

Ahmed - The company says you are violating - and the punishment for the violators is a week - and this you will face a lot if you use it a lot! Do you understand what I mean, Ahmed!

[royal pulsar]

No I can't understand

[tulip adder]

You used a plug-in, which led to your punishment for a week - note that the ban notice will be repeated if you use a lot of plug-ins such as the communication service provider

Peggy Mobily Company is not responsible for the whistleblowers who were reported and the additional components were monitored, which caused disrespect for the opponent’s play and negligence in his ignorance and giving some components a notification, which led to the weekly report.!

[royal pulsar]

But I use the normal internet and do not use additional components

[tulip adder]

Did you change the modem settings?

[royal pulsar]

No

[tulip adder]

What do you use when playing PUBG Mobile?

I mean - using additional fingers to make it easier for you to control!?

[royal pulsar]

I don't use anything but the game and the internet

[royal pulsar]

No

[tulip adder]

Right - I mean to use an extra finger - to shoot - and to scoop

[tulip adder]

no👀

are you sure !?

[royal pulsar]

Yes I'm sure

[tulip adder]

Pubg Mobily does not ban you for a week except for - and remember what you are using! Is it fingers - is it strengthening the internet modem through a program - etc. Remember that PUBG Mobily does not ban a person without a reason!

The closest example of a weekly band - see a picture, which is the extra finger - causes you to be banned for a week

[vagrant onyx]

I think This does not lead to ban

If he check the reason of the ban its will say violation of user agreement

[tulip adder]

Ahmed - Are you rated Bronze!?

[royal pulsar]

I do not know

[vagrant onyx]

I can check for you what is your id

[tulip adder]

It can be banned because of trivial things that do not occur to the mind, such as what was filmed a while ago

[vagrant onyx]

Yes 👍🏼

@tulip adder like i said many time one of the reason to get banned for 1 week is to team up with cheater

If he does not done that

There could be something behind it

[royal pulsar]

PDF々FADL乡

[tulip adder]

After the account is opened with you and your account is rated Bronze - know that the report is not on you - but on the player who used the hack and was notified and he is among your team in the game.

[tulip adder]

right brother

[vagrant onyx]

I am check now

[half jackal]

Sir my account is hacked and the hacker linked all his social media the unlink have 7 day cooldown and he again login the chat sayda 60 days is their any support email

[tulip adder]

What should I do with this problem!? Stop the joystick - the gyroscope shake - flip the pictures!

[tulip adder]

The law says it doesn't hold idiots

This is someone who did not fear your account without giving him your username and password

[half jackal]

What r u saying

[vagrant onyx]

Your acc is bronze v

[half jackal]

Can somebody help me with this

[royal pulsar]

Yes this is my account

[vagrant onyx]

You need to wait 7 days
and after unban

You will start from bronze v

[dusky ruin]

Hello

I need help plz

[unborn mountain]

We cannot help you if you do not state your issue, @dusky ruin.

[main relic]

Dear pubg mobile,

I was playing global pubg mobile my game id is 5283902672 and username is EWOR天GOLUBHAI I Link my account with Twitter now I want to data transfer my account in battlground mobile India but your remark is we can't transfer Vietnamese version at this moment.

So Please solve my problem I want transfer my global account to battleground mobile India 🙏

[unborn mountain]

Support email will redirect you to in game customer service, your only option is to wait.

[unborn mountain]

This is not possible, sowwy.

[half jackal]

I have send all the required screenshot will I get the reply in the game itself?

[unborn mountain]

Yes, please check your conversation with the CS Daily.

[half jackal]

Ok I'll wait

[royal pulsar]

Does this mean that I have to wait until the ban is removed from the account, there is no other way

[vagrant onyx]

I don’t think either you cant not transfer back to global version

[main relic]

Pls unlink my social account

[vagrant onyx]

Sometime its take time
i got reply about 1-4 days

[vagrant onyx]

Its not possible to transfer from Vietnamese to bgmi at this time
maybe never
And maybe in future

[brave python]

How to Channel report

[vagrant onyx]

Report in #copyright

[main relic]

Hello pubg team,

Please unlink my Twitter account my game id is 5283902672

[vagrant onyx]

How many log in method your acc linked ?

[main relic]

I have Link my Gmail that's enough for me

[vagrant onyx]

You can unlink twitter 👍🏼

Your self

I think this future will be added next update

Not possible

@night cloak ok 👍🏼

[glad haven]

How to change country from Europe to other

[brave python]

How to report a channel

[misty forge]

use vpn thn change country

[brave python]

how to report channel using gfx

[glad haven]

Country or region option is not available

[vagrant onyx]

Online cheating ?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @brave python.

[brave python]

My friend uses gfx tool to fix lag

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @brave python.

[unborn mountain]

Your account was made on EEA, you cannot change your country or region due to GDPR Laws.

[onyx dagger]

Could you please share the screenshot of the basic settings here?

[feral forge]

Unfortunately, but once your data is transferred into one of the EEA regions, you will not be able to change your country at will due to the GDPR law.

[vagrant onyx]

If its show like this in settings than you cant change region in first place

[onyx dagger]

Please do not encourage users to bypass.

[glad haven]

Plz help I want to change it from EEA to India to transfer data

[unborn mountain]

Heyya, it is not possible due to GDPR laws.

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version. If your account is currently in Europe either because your account was created or you had changed your country/region, @glad haven, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR).

[glad haven]

Yes it's showing like that

[night cloak]

Region rank isnt workinging for me or anyone on my team, it says unranked while head shot and squad wins clearly i ahould be ranked its been like this since the season begun, anything to do about it?

[onyx dagger]

Which means that it is not possible.

[vagrant onyx]

I know what you mean
but due to the law and rule
its not possible

@glad haven i advise you to stay playing in current version or make new acc to bgmi and start playing

But its will be hard to play in 2 version and 2 acc

[onyx dagger]

You might be unranked due to a suspicious activity detected on your account, you will be ranked again when the investigation period is over.

[glad haven]

Is there any way cos I want that account in BGMI....plz help

[onyx dagger]

Which means that it is not possible.
:(

[feral forge]

Once you have transferred your data into one of the EEA regions, there is no way to transfer out due to the GDPR laws. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[glad haven]

Ok thanks for the info

[night cloak]

Thats helpful thanks for answer, if i am not bothering you with another question is there a way to know the reason behind the freeze of the rank or is it too much struggle?

[onyx dagger]

Feel free to contact the Customer Service in-game regarding that, @night cloak. And you're very welcome!

[night cloak]

Alright thank you very much❤️

[onyx dagger]

You're very welcome! 🤗

[brave python]

Will the form work i reported

[onyx dagger]

Well, as you did report, the community team will hopefully look into it.

[tulip adder]

When filling out the notification form, the player is automatically monitored for a period of 30 days to find out the notification.

[onyx dagger]

He is not talking about that.

[tulip adder]

They will look at it with certainty, but according to what was given to the computer to take the necessary measures

[onyx dagger]

If the player did report it in the right way, there is nothing to be worried about.

[tulip adder]

But the same as what the developers mentioned in his game, if anyone is notified, actions will be taken according to the application of the system

[brave python]

I am talking about a youtube video

on how to fix lag

[onyx dagger]

I see.

[brave python]

i want that channel to be reported

[tulip adder]

But the system trades for thirty days.!? If it is true or false

[onyx dagger]

As you did report it, all you have to do is to wait patiently.

[brave python]

I reported a yt channel

[onyx dagger]

As you did report it, all you have to do is to wait patiently.

[brave python]

Okieee

[onyx dagger]

All right.

[onyx dagger]

May I know what is your issue? I do not understand what you are trying to say.

[tulip adder]

Where is the supervisor!?

[brave python]

How much i have to wait for action on that channel

[onyx dagger]

There is no supervisor, it is a Moderator*. Please be patient for @thin halo's response.

[onyx dagger]

You reported the channel, and now, the community team will hopefully look into it.

[brave python]

Okay

[tulip adder]

The question in the video clip - slow - joystick stops - screen flips

[brave python]

Btw i want to be pubgm moderator what are the requirements

[tulip adder]

😆be patient

[onyx dagger]

Feel free to check out #735483472432594994, under Moderation, @brave python.

[thin halo]

Please report this in #old with these details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
▫️ Screenshot/Video Recording

I don’t know how to help you with this issue but you may try doing a routine fix or reinstalling the game. If that still doesn’t work, the only thing you can do is to report them in #old.

[tulip adder]

And be patient too

[thin halo]

@tulip adder refer to my message above.

[tulip adder]

It's been back

[thin halo]

Then please refer to my message again.

[tulip adder]

And do not forget to be patient, as you are a mediator

[celest iris]

Hello, PUBG team, my account has been banned for no reason. I have never used any cheat programs, I have not modified files, and I have not violated the rules of the game. Please review my account again because I want to play again and enjoy my account my game id is : 5312618926

[tulip adder]

Your message is messed up, I don't know what you mean to play the slots!?

[storm iron]

Hello

Now my device doesn't support Twitter and I want to login with Twitter via google

But I cant

[onyx dagger]

Phone or emulator, @storm iron?

[thin halo]

I was saying report the bugs with all the details I mentioned in #old channel. Then, wait until the developers fix it.

[storm iron]

Phone

[tulip adder]

Do you mean to go to the section - Feedback and play the aforementioned model my friend

[onyx dagger]

Try downloading Twitter on your device.

[storm iron]

I can't I tried all methods

[thin halo]

Yes.

[onyx dagger]

But why is it not possible for you to download Twitter?

[storm iron]

My device doesn't support it

But I need any support to help me to login with via Google twiiter

[tulip adder]

are you sure

👀

[thin halo]

Yes. Click on that #old channel and report your issue there and then wait until the bug is fixed.

[tulip adder]

I was there - I sent the clip to the FIDPAK department - and no one answered - what should I do!? All I have to do is be patient and wait for relief

😩

[thin halo]

Unfortunately, that’s all you can do for now.

[tulip adder]

In order to believe me, go there and you will receive the clip in the Fideak Back section

[storm iron]

@thin halo can u take my Twitter account and link email to it to make me login and then you logout

[tulip adder]

Unfortunately for me, I have patience

[pallid briar]

Sharing accounts is against the ToS. She can't do that. You need to do it by yourself.

[storm iron]

I can't login to twiiter because my device doesn't support Twitter app

[hollow vessel]

Hi guys my account got banned for 10 YEARS FOR NO REASON. WHAT SHOULD I DO PLEASE HELP

[celest iris]

😭 😭

[pallid briar]

You can login via another device with Twitter,then link another log in method and you can log in with your device using the new log in method.

[pallid briar]

Please refer to subpoint 2.12 in #faq.

@celest iris Do you require any type of assistance?

[tulip adder]

Why are you crying, Rowan?

[hollow vessel]

I did not understand. can I contact the customer support here? or I have to contact them on the app?

[onyx dagger]

We cannot do much about account suspensions here, on Discord.

[pallid briar]

Please refer to this:

[tulip adder]

Here to solve the problem - not to look at the vase

[granite socket]

I want to transfer my account from europe to india can anybody help me

[deft pawn]

Can anyone pls say how many day pubgmobile in game help support need to reply....

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version.

[onyx dagger]

What do you mean?

I did not understand what did you mean.

[tulip adder]

Pictures of the main screen on the country and the server - we teach you the steps you need

[feral forge]

There is no ETA. if you have already contacted the customer service in-game, please wait patiently for their respond, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible.

[granite socket]

My region is india server is asia yet it's showing its europe

[tulip adder]

Thirty days - for a response to any report or defect in the game!? Because the orders of the executive were given thirty days, and the necessary measures are being taken.

[onyx dagger]

It might be because you chose Europe server before. You may change it to Asia after the server cooldown timer get reset, @granite socket.

[tulip adder]

Screenshot so I know what you want!?

[granite socket]

No my server is asia and i never changed it

Change country option is not available

I want my account to be transferred out of EEA

[feral forge]

If you are referring to the server, you may change it after the 60 days cooldown. But if you are referring to region/country, once your data is transferred into one of the EEA regions, you will not be able to change your country at will due to the GDPR law. There is no other way.

[tulip adder]

What problem do you have!? Conversion ! You can convert - but according to the system

[green vortex]

Hey Admins
Is Pharaoh Set Coming Back?

[feral forge]

no information in this regard, feel free to share your suggestions in #old.

[granite socket]

But how come my country was set to Europe..there may be some way to change my country from europe to indiq

*a

[feral forge]

since you have already been answered, if you do not require any more assistance, please move to our discussion channels, @tulip adder. Thank you.

[granite socket]

Just one more question

[tulip adder]

If you are looking for an internet connection, it indicates that there is an internet connection.

[granite socket]

In this screenshot the option beside delete account is not working which says an option to transfer my data out from EEA

[tulip adder]

Where is the help? - I did not receive help - but I received the word to be patient

[onyx dagger]

Here, @tulip adder.

[tulip adder]

Is this an answer?! Or doubt your service!?

[onyx dagger]

I don’t know how to help you with this issue but you may try doing a routine fix or reinstalling the game. If that still doesn’t work, the only thing you can do is to report them in #old.

[tulip adder]

Note that neither the Feedback Department nor the Supporters Department has responded

[feral forge]

If you accept, then nothing would happen. If you disagree, it will prompt you to delete your account.

[onyx dagger]

No one will respond in #old. The Tencent community team goes through the channel (#old) regularly.

[red plaza]

Hello

[tulip adder]

This is a technical glitch that has been resolved by the developers - and you only said - be patient

[red plaza]

Can anyone help me to link my phone number with my account

[onyx dagger]

Hello, kindly state your issue.

[onyx dagger]

Feel free to link via the in-game settings.

[onyx dagger]

Kindly refrain from repeating yourself.

[red plaza]

I am not able to link my number with my account

I am getting permanent error 1

[onyx dagger]

May I know where you're from, @red plaza?

I mean the country.

[red plaza]

Pakistan

[tulip adder]

Where is the answer - and where are the words that you were interrogated about - and am I helping people on the right path instead of lying

[onyx dagger]

Oh.

[tulip adder]

😆👀

[pallid briar]

@tulip adder Since we don't know any possible solutions to your problem your only option is to report the issue in #old so that they can look into your issue and fix it in the future. They may not respond to your issue with a message but will look into it and fix it as soon as possible. So please report using the details necessary and avoid repeating your question.

[onyx dagger]

Repeating yourself again in this channel can lead to a mute, @tulip adder.

Please join the PUBG MOBILE Pakistan Discord for further assistance in this regard, you may join via 3.1 of the #735483472432594994, @red plaza.

[tulip adder]

Because your number was used in a second account - you cannot link it to a new account, executioner

[feral forge]

Was your device connected to a charger while you were playing the game, @tulip adder?

[red plaza]

@onyx dagger can you ask you something else

[onyx dagger]

Sure, go ahead.

[red plaza]

How can I unlink gamil from my account

[tulip adder]

And does repetition benefit the cleverness - but the repetition of the question did not help you, so I only have to repeat it.

[red plaza]

Actually I don't have access to my Gmail now so that's way I want to unlink it

[pallid briar]

You were already given a response. Repeating the same question doesn't help you resolve the issue.

[onyx dagger]

Please contact the Customer Service in-game, but I do not think that it is possible to unlink the email, as the feature is still in the BETA phase.

[red plaza]

Ok thanks for the help

[onyx dagger]

You're very welcome!

[tulip adder]

Most hackers and hacks are used in Pakistan - is it possible for a man who knows the truth and fixes programming errors that needs to be developed to the headquarters of Pakistan? I refuse to go to the Pakistan department

[cyan citrus]

@tulip adderPlease avoid going off topic. Move to any discussion channel instead.

[tulip adder]

Does the charger pose a risk to flip the screen?

[cyan citrus]

@stuck impWhat do you need help with ?

[onyx dagger]

If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR), @stuck imp.

[stuck imp]

Dear pubg team My (country region ) opinion is not showing pubg team please help

[onyx dagger]

Kindly refer to my message above.

[urban hound]

Am also having same issue not getting option please help

[tulip adder]

🧐

[onyx dagger]

If your account is currently in Europe either because your account was created or you had changed your country/region, @urban hound, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR)

[civic fossil]

Is there any way by which we could kill those who become small using glitch in insectoid mode..😭😭??

[urban hound]

Please solve

[cyan citrus]

I think destroying their vehicles would help. Feel free add the feedback about bugs in #old and report players in-game.

[civic fossil]

@onyx dagger please solve this issue..?

[urban hound]

My account was created under asia server but getting same issue talk to me personal will share ss plaese help

[stuck imp]

@onyx dagger how to solve please help 🥺

[onyx dagger]

Using glitches?

[onyx dagger]

It is the region, and not the server.

[feral forge]

It might cause your device screen to flick sometimes while you are using your mobile when it is connected to a charger, especially when your mobile is almost fully charged.

[urban hound]

Yes but how i can change my region

[vagrant onyx]

There is no solve even the customer service cant help you regard this

[onyx dagger]

Sadly, nothing can be done about it. :(

[civic fossil]

@onyx dagger yes using glitch..!
They get small and they can use gun and can drive vehicle..
I have reported those bit nothing happen..
They actually become invincible after using glitch..😭😭

[vagrant onyx]

It is because the new mode added in Erangel

[onyx dagger]

You cannot change the region/country of your game account.

[urban hound]

So i can not transfer account

[civic fossil]

@vagrant onyx absolutely

[vagrant onyx]

I think they added a place where you be like ant man @civic fossil

[onyx dagger]

You're free to create a new game account.

[stuck imp]

@onyx dagger somehow please help 🥺🆘

[vagrant onyx]

The only way is to wait till the event end or they change it @civic fossil

[onyx dagger]

Unfortunately, nothing can be done about it.

[urban hound]

Please please its an request help krdo

[tulip adder]

Did you know that the charger has a whole month that was not disconnected from the electricity and the game did not complain of a glitch - the glitch was made after an update that was used last week of the PUBG game

[vagrant onyx]

I don’t think its hack or gltich
Its could be gltich from the new mode @civic fossil 👍🏼

[civic fossil]

@vagrant onyx yes they have added a place to become insect bit people use it incorrectly and get small and then kills the whole server

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version. If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR). For further information, please refer to the following, @urban hound and @stuck imp:

https://en.m.wikipedia.org/wiki/General_Data_Protection_Regulation

[shell musk]

I stoped playing event because of this bl…..dy glitch

[civic fossil]

@vagrant onyx yes tgat is what I am saying..
Thry are using glitch inappropriately..😓

[cyan citrus]

@civic fossil@vagrant onyxPlease have off topic discussions in #pubg-mobile

[vagrant onyx]

Like this

[civic fossil]

Yes@vagrant onyx

[pallid briar]

You can play classic matches with the event mode turned off to avoid going against such bug exploiters, @civic fossil.

[vagrant onyx]

Were are not chatting @civic fossil

[onyx dagger]

Should you face glitches please report them in #old, @shell musk.

[cyan citrus]

@vagrant onyxThe bug is already known , keep talking about it in the support channel is considered chatting or spamming .

[golden tusk]

@onyx dagger bro

[onyx dagger]

Yes?

[feral forge]

could you please try not to charge your mobile while you are playing the game? and let me know if it works. Otherwise your only option is to submit the report in #old, and wait for the developers to look into the matter.

[golden tusk]

I try to copy control code isn't working

[shell musk]

I reported many time , there service is useless ,

[vagrant onyx]

@civic fossil this happen before on sanhok kong mode
people getting unlimited speed
like hacking speed

[golden tusk]

@vagrant onyx pubg is trash

[onyx dagger]

Make sure that you copied the code correctly.

[golden tusk]

Yes im

[tulip adder]

The reason for the problems that the customer complains about - from the latest update from the PUBG Mobile Company - fixes a mistake and renews a mistake that is worse than his fault

[stuck imp]

Please somehow help me

[vagrant onyx]

They run very very fast impossible to kill them @civic fossil

[vagrant onyx]

Ik 👍🏼

[onyx dagger]

Since you did report about it, kindly be patient, as the Tencent community team goes through the channel regularly.

[cyan citrus]

@shell muskit may take some time to fix the bugs. Your understanding and patience is greatly appreciated .

[feral forge]

We have already listed out the possible solutions for you, and if the issue persists, your only option is to wait.

[civic fossil]

@vagrant onyx this is not a glitch..
It is actually the special power you get on collecting kong crystal..

[tulip adder]

I saw your answer - do not say that you solved the problem because of the charger!?

[onyx dagger]

Feel free to discuss about it in #pubg-mobile.

[pallid briar]

The GDPR law doesn't allow you to change your server outside the EEA. Unfortunately We can't do anything about it.

[vagrant onyx]

Yes unlimited speed

[feral forge]

yes.

[vagrant onyx]

Btw i did not say a gltich
Like i said its cause the kong mode

[civic fossil]

@onyx dagger thankyou for your concern..👍🏻

[cyan citrus]

@vagrant onyxCan u please move to the discussion channel as you are advised ?

[onyx dagger]

Try asking the person the person who gave the code whether if it is the correct code.

[onyx dagger]

You're welcome.

[civic fossil]

@vagrant onyx yes you are right

[golden tusk]

It my own control copy it from BGMI to global

[vagrant onyx]

Same is the one you reporting 👍🏼

[onyx dagger]

Both games are different.

[civic fossil]

@golden tusk it is not possible to copy them as bgmi is a different platform

[vagrant onyx]

I don’t think its possible to copy the control to bgmi

[glass badge]

Dear pubg my id is not transfer because my region is thailand i plz help i have to migrate my id to india again

[golden tusk]

Lol both are same have you played that no right so I know better than you 🙄

[onyx dagger]

It is not of Tencent. It is a different game.

[vagrant onyx]

If its show like this you cant transfer to bgmi

[tulip adder]

After a while, I will meet you in another department and you say we have solved the problem for you!? And you say - be patient, you have nothing but to wait for the developers. I will take a screen capture to prove it to you - because your mind is like a vase, it needs water

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version.

[golden tusk]

But it's part of krafton

[pallid briar]

@golden tusk please refer to this pinned message.
#questions message

[cyan citrus]

@golden tuskIt doesn't matter if the game version is different . Also the support here is only provided for global version of the game. So please move to BGMI server for further assistance .

[vagrant onyx]

@golden tusk you can find other region of pubgm on #735483472432594994 3.1

[onyx dagger]

No. Feel free to Google for the BGMI Discord server, @golden tusk.

[golden tusk]

I'm talking about global here that I can't copy control on it not bgmi

[golden tusk]

I have no need of Google

[cyan citrus]

What you are asking relates to another version of the game that we can't help you with. Please avoid repeating same question .

[onyx dagger]

But you just said that you generated the code for it from BGMI, and wanted to save the same layout in the Global version.

[vagrant onyx]

Cause we cant assist you how to transfer control to bgmi
cause this server provide support for English global version

[feral forge]

We are volunteers providing community support for PUBG MOBILE. We are providing you support based on our knowledge, and we cannot provide assistance beyond that, we hope you understand, thank you, @tulip adder.

[onyx dagger]

Just for your information, all summed up, that is not possible.

[vagrant onyx]

i all ready told him that early today

[oblique lagoon]

Hey! I need help about purchase

[vagrant onyx]

Yes ?

[cyan citrus]

Please reach out to customer support in-game for account related and purchase related issues.

[onyx dagger]

Kindly state your issue.

[oblique lagoon]

I try so many times

[vagrant onyx]

Can you send screen shoot

Or video record if you prefer

[oblique lagoon]

Ok

I send you

[glass badge]

Dear pubg i want to migrate my id from pubg to bgmi
But i cant migrate my id because i mistakely changed my refion from india to thailAnd
Myid5419492908

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version, @glass badge.

[vagrant onyx]

I not get anything can you send it here or in #media
but send here is good

[glass badge]

Can you help me changed change my region to india again

[cyan citrus]

Unfortunately that is not possible at the moment .

[feral forge]

Once you have transferred your data into one of the EEA regions, there is no way to transfer out due to the GDPR laws. Your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[vagrant onyx]

Does it show like this in settings ?

[glass badge]

@feral forge after 103 day i will chanded my region india again when ican transfer my id to bgmi

[deft pawn]

My facebook account was diabled i can't open pubg in my fb id i contact with in game support before 1 week there no reply can u tell why... If i didn't get my pubg id between 30 day my fb acc will be ban and i can't login to pubg so pls do it fast

[normal snow]

Hello, you do not answer me in any way in the mail and decided to write here.Dear developers, please see this!My account g64Shuvi, ID:5255971856, stole Facebook, the remaining two bindings from Twitter and mail are there.This person who hacked threatens to ban

[onyx dagger]

Kindly refer to #faq 5.5, @deft pawn.

[silver musk]

Hello anyone can help me with unlink because someone hacked my account and link his Facebook but when want unlink 7 days he cancel it

[onyx dagger]

If you do have the access to your game account, please contact the Customer Service in-game as soon as possible, @normal snow.

[onyx dagger]

Please contact the Customer Service in-game as soon as possible.

[cyan citrus]

Please reach out to customer support for account related issues. This screenshot might help you.

[normal snow]

If you do have the access to your game account, please contact the Customer Service in-game as soon as possible

[onyx dagger]

Yes.

[drowsy cape]

I have mistakenly changed my server to middle east from Asia , Can someone help me fix this

[cyan citrus]

Unfortunately you will have to wait 60 days before changing it back.

[onyx dagger]

You may change the server after the cooldown timer rest.

[vagrant onyx]

You can contact customer service in the log in screen ( not require to log in )

[normal snow]

could you tell me what the site is?

[silver musk]

I try but he don't reply

[vagrant onyx]

No need site

[onyx dagger]

You may refer to #faq 5.4

You may refer to #faq 5.5, @silver musk.

[drowsy cape]

I don't wanna wait

[cyan citrus]

Please have patient . Due to very large number of reports it may take some time to get back to you.

[onyx dagger]

Sadly, nothing can be done about it, except to be patient.

[cyan citrus]

Unfortunately that is your only option.

[vagrant onyx]

You have to wait about 1-7 days

[tulip adder]

I also volunteered to provide assistance to those who need to know the reason - so you bully and respond to me inappropriately - when someone needs help and I handle the matter and solve it easily, you reply to me - I was helped - Do you want something else!? I mean, you are volunteers, and when I provide the assistance that someone needs in a simple way, you are upset because I am a customer and I am not a volunteer!!!

[silver musk]

Ah ok thx

[drowsy cape]

some players are able to change by contacting customer support

[normal snow]

sorry, I still can't find it on the screen, I'm through the computer

[onyx dagger]

5.4 - How to contact the customer service?
­
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[cyan citrus]

I don't think that is the option . Because my own server was mistakenly changed few days ago and I wasn't able to change it again even through customer support. Your only option is to wait until the cool down is reset.

[drowsy cape]

can someone give me email of pubg mobile

[onyx dagger]

[e-mail]

[cyan citrus]

@drowsy capekeep in mind the email is only for general queries . You will need to contact customer support for technical issues.

[drowsy cape]

thx

[drowsy cape]

ohk gotcha

[onyx dagger]

You're very welcome!

[normal snow]

and, where is the main menu?.....
sorry..
I don't know anything about discord

[onyx dagger]

You may contact the Customer Service in-game.

And, No worries!

[tulip adder]

My server is in the Middle East 55 and when I am in Erangel Map, what map does the connection increase from 55-197!? Why with an explanation with a picture for you?

[onyx dagger]

Is that you?

[oblique lagoon]

The SEAGM app is legal or illegal for buying uc?

[normal snow]

and, here you can somehow link in the chat, where to write the problem(

[onyx dagger]

We recommend to buy UC only from Midasbuy and in-game, @oblique lagoon.

[rotund bough]

No he is my friend and he use hacks in game

[onyx dagger]

Kindly report him.

[rotund bough]

I have his in game name and id but he transfer his id in bgmi

[tulip adder]

My server is in the Middle East 55 and when I am in Erangel Map, what map does the connection increase from 55-197!? Why with an explanation with a picture for you?

[oblique lagoon]

But I buy before no problem with this the last time I buy uc I get may after 5 m is Disappeared

[unborn mountain]

Have you tried using mobile data, is it stable when using it?

[tulip adder]

yes stable

[onyx dagger]

The system will keep deducting the UC you purchased legally in-game or through https://www.pubgmobile.com/pay until all the illegally obtained UC have been deducted completely. You can check how much illegal UC you have purchased in the past by checking the payment receipt or by contacting the third-party website or individual

[cyan citrus]

Lobby latency is different from in-game latency. When you get into the game you can be connected to different servers that may vary in latency .

[onyx dagger]

Which means he does not play the Global version anymore.

[oblique lagoon]

What should I do to get back may uc?

[rotund bough]

Yes

[tulip adder]

And why is the connection time different - knowing that people contact 20 and in the map it is stable 20 Why am I the same!!

[cyan citrus]

You will have to wait until all the unauthorized uc are deducted from your account.

[onyx dagger]

The system will keep deducting the UC you purchased until all the illegally obtained UC have been deducted completely.

[tulip adder]

Your answer is not convincing

[cyan citrus]

Unfortunately I do not understand your concern here. Can u please elaborate ?

[normal snow]

I still can't find it...

[onyx dagger]

You may contact the Customer Service from the login page -> top right corner -> help

[cyan citrus]

It's very unfortunate that I did not help you enough but that is all the knowledge I have right now .

[dark bolt]

See this vedio hacking add on YouTube plzz fix this

[tulip adder]

Then why do you answer my question if you don't understand?

[onyx dagger]

Either in that way, or, via the in-game settings, bottom left corner.

[tulip adder]

😆

[cyan citrus]

I already answered you , I just don't understand your response to my answer .

[oblique lagoon]

But I buy from SEAGM

[onyx dagger]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[onyx dagger]

SEAGM is not recommended.

[dark bolt]

Ok thanks

[cyan citrus]

The only legit way to buy uc is from in-game or https://www.pubgmobile.com/pay .

[onyx dagger]

Only MidasBuy (https://www.pubgmobile.com/pay) and in-game are the only verified ways to buy UC.

[unborn mountain]

@tulip adder You responded to me that when playing using mobile data it's stable, meaning something's on with your wifi, if you think this is a bug or ping issue, please write your issue on #old in compilance with the pinned message.

[onyx dagger]

You're very welcome!

[oblique lagoon]

But what about the game I buy from the game I don’t get

[onyx dagger]

The system will keep deducting the UC you purchased until all the illegally obtained UC have been deducted completely.

[tulip adder]

Ha-ha-ha, I mean, are you worried about your answer to understand the customer!? This is one of the worst of the teacher who succeeded you from the teacher by not understanding others and they say that it is difficult to learn with teachers. Here I answered to understand your answer hahaha

[cyan citrus]

I'm sorry that you did not like the way I responded to you. If you have any other questions please feel free to ask again.

[oblique lagoon]

What should I do ?

[onyx dagger]

To be patient. You can check how much illegal UC you have purchased in the past by checking the payment receipt or by contacting the third-party website or individual.

[oblique lagoon]

It’s no problem with the website I get may uc form the site but the pubg keep this uc

And I purchased from pubg mobile I don’t get may Uc

[onyx dagger]

SEAGM is not official for UC purchases.

I hope you understand this.

[warm mica]

i got ban from upadate gameloop but i have the last version from update what The problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm mica.

[tulip adder]

The device is an iPhone 7+ and I use a data chip and not a Wi-Fi modem - also the connection is stable in our honorable country - the country of generosity and shaham - the Kingdom of Saudi Arabia (may God protect it and take care of it) The problem I want to solve is why humans are stable in their games and the network will vary from 100- 197 Note that inside the lobby - it is stable 55, but when playing, the weakness increases when I enter the eMap.

[oblique lagoon]

Ok but what about game purchase

[unborn mountain]

#old sir

[cyan citrus]

@tulip adder

[tulip adder]

There is no regret - but you enter a question and know the answer is wrong - this ignores any inquiry sent to supporters!?

[onyx dagger]

So, in short, @oblique lagoon:

1. SEAGM is not official for UC purchases.
   I hope you understand this.

2. Only MidasBuy (https://www.pubgmobile.com/pay) and in-game are the only verified ways to buy UC.

3. The system will keep deducting the UC you purchased until all the illegally obtained UC have been deducted completely.

4. Once everything is balanced, you will be able to buy UC form the in-game or MidasBuy again, and it will be saved in your game account.

I hope you now understand.

[unborn mountain]

Stoppppppp
I gave a new answer to his inquiry already.

[cyan citrus]

Appreciate that.

[onyx dagger]

#chat.

[oblique lagoon]

I don’t talk about midasbuy I talk about the game self purchase

[oblique meadow]

When I try to login with email

Its say contact with customer service or login with verification code

[onyx dagger]

MidasBuy, and in-game.

[unborn mountain]

If you do not receive your UC in-game contact the customer service

[onyx dagger]

What do you mean? Please state your issue in a more detailed way.

[unborn mountain]

contact with customer service?
Can you take a screenshot?

[oblique lagoon]

I didn’t get answer from customer service

[neat star]

I am unable to login to my PUBG account using FB account, earlier it was linked to my FB account but now when I tried to login it took me to account creation page and now I am not able to access my old account

[onyx dagger]

You may refer to #faq 5.5, @oblique lagoon.

[oblique meadow]

suspicious activity ، contact with customer service

[unborn mountain]

Please take a screenshot for us to assist you further.

[onyx dagger]

Well, it might be because of a suspicious activity detected on your account.

In this case, you may contact Customer Service in-game.

[oblique meadow]

How to solve it?

[onyx dagger]

In this case, you may contact Customer Service in-game.

[cyan citrus]

@neat starHi , did you transfer your account data to another version recently ?

[onyx dagger]

And wait for the investigation period to get over.

[neat star]

No I ran my game in PUBG Global account only then I stopped palying for some time then two days back when I tried logging in it created new account. Please help me recover that account as it has 900+ UC and a good inventory.

[onyx dagger]

Make sure that you logged in with the right Facebook account, @neat star.

[neat star]

Yes, I did login with the right Facebook account.

[cyan citrus]

Unfortunately I don't think of another way except that it's data gets transferred to another game possibly BGMI. Please reach out to customer support for further assistance regarding your account .

[neat star]

If new account is created by mistake with my FB account, how can I recover my old account that was connected to FB?

[grave apex]

My phone support 30 fps so in future I will get extreme graphic options?

[cyan citrus]

You can reach out to customer support in-game. They will be more than glad to help you out.

[cyan citrus]

That depends on your device specifications .

[unborn mountain]

What is your phone?

[grave apex]

Asus zenfone max M1 Pro in future can i get extreme graphic ?

[cyan citrus]

@grave apexConsidering the specifications of your phone , I don't think it might support better graphics than it already have. Because in the past system requirements for the game have always increased .

[grave apex]

So what is this

[cyan citrus]

@grave apexThat is the beta version and not global version of the game .

[grave apex]

In beta version we get extreme graphic?

[pallid briar]

That is from the Beta version of the game. Also that probably is not the same device as you.

[pallid briar]

If your phone supports the option then yes.

[grave apex]

it's not fair 30 fps player can't win with extreme graphic its not fair game

[cyan citrus]

@grave apexThere might be exceptions as beta can always have different unexpected bugs. And also the performance in beta version is very unlikely compared to the global version. Also that screenshot does not represent that it is actually the phone you are referring to .

[cyan citrus]

Yes for that you need to upgrade your device. All games have different system requirements , higher or lower. Also , feel free to add your suggestions in #old

[grave apex]

Ok in future i hope so there will be extreme graphic options i hope but it's not possible 😢

Thanks for information

[cyan citrus]

Your understanding is greatly appreciated . 💚

[normal snow]

why I can't write a support, could you throw off the link where to write?

just a person appeared on the account

[pallid briar]

You may refer to subpoint 5.4 in #faq. You can also use [e-mail] which is meant for general inquiries.

[fringe hound]

what is this mean

[cyan citrus]

Can you please share a complete screenshot and not cropped ?

[cyan citrus]

@fringe houndThrough the deals , you can get a bonus amount of uc . If you buy 60 uc with 0.9$ you can get 60 uc with a bonus of up to 1200. if you buy 300 uc, you can get bonus of up to 6000. Also the deal includes cheaper classic and supply crate coupons along with AG currency.

[fringe hound]

ohh nice

thx for helping me

[cyan citrus]

I'm glad to hear that. 💚

[normal snow]

but is it possible to somehow write an application for it in discord

[pallid briar]

No.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them. We kindly ask for your patience and understanding while they get to your request.

[normal snow]

thanks, I figured it out😋

[pallid briar]

No worries.

[main pagoda]

Im getting this error when clicking on guest login in the beta version

[normal snow]

ok

[cyan citrus]

Please be advised that beta version can have many exceptions and bugs. Feel free to add your suggestions in #old.

Do you refer to changing the username in-game ?

What is the error it is showing when you are trying to change the name ? Also , please share a screenshot if possible .

[charred geyser]

hello can anyone help me

[cyan citrus]

I do not understand your concern here, can u please elaborate ?

[charred geyser]

Is there any possibilities to go back from bgmi to global

[cyan citrus]

With pleasure , state your issue.

[charred geyser]

I have transfered my ac to bgmi

Now i live in qatar i need to go back to global

[cyan citrus]

Once you transferred your data to another version from global version of the game , you can't possibly get your data back to the global version .

[cyan citrus]

Unfortunately that is not an option.

[charred geyser]

U say it will never

[cyan citrus]

Do you mean you have lost your old username which was connected with your previous account ?

@night cloakDo you have the UID of your previous account ?

[charred geyser]

The final version yet to release so any way

[cyan citrus]

You are answered , Please avoid spamming .

I don't have a problem . But if you have lost your older account completely and there is no way to recover through any of your friends or popularity, I don't think that you can get your old username back.

[fossil badger]

Hi, can I unlink my email account. Because I want to sell my account, I have all the info about the email, but I don't remember the first day I logged in

[cyan citrus]

@fossil badgerSelling/buying accounts is against the terms of service of the game. Please avoid asking the same question again .

[fossil badger]

are you sure

[cyan citrus]

I'm pretty sure .

[fossil badger]

There is no solution to remove the internal link

[coarse olive]

If my K/D is high that can make me get more points ? In season rate ?

[cyan citrus]

There in no way to remove third link at the moment .

[cyan citrus]

KDR does not affect the ranking system in any way.

[coarse olive]

Okiee thanks

[cyan citrus]

You are welcome .

[wooden raptor]

Can I transfer my account into bgmi as my account mistakenly connected to Europe server

Please help me out

[cyan citrus]

That is not possible at the moment due to GDPR law .

[wooden raptor]

If original bgmi comes there can be chance to get back my account

I m living in India bro

Mistakenly Europe server selectes

[cyan citrus]

@wooden raptorThe support here is only provided for global version of the game. Feel free to ask in BGMI server instead.

[wooden raptor]

Can I transfer my account or not in original bgmi

[cyan citrus]

Already answered .

[wooden raptor]

Please help I have only one account

Can you explain me in hindi

Please help me out

Bunk bro help me

[cyan citrus]

The support here is only provided in English. Please move to BGMI server if you want support in Hindi.

[cyan citrus]

I already answered you, please stop repeating the same question .

[wooden raptor]

My game not even show me to country region option

[cyan citrus]

Can you please elaborate your concern here ?

[night cloak]

It’s Not Allowing Me To Change My Region & I Haven’t Changed It Not 1 Time… Any Suggestions On What’s Wrong??? Because I Want To Get The Character Voices In A Different Language!!!

[ionic helm]

Guys . Please tell me . My account was banned for 10 years for no reason. I didnt violate any rules. I emailed the pubg team but they make a bot reply to me. I dont know what to do. I worked so hard on that account 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ionic helm.

[cyan citrus]

It is not possible and recommend to change your region outside where you are currently living. Also provide the screenshot in English to better understand the problem.

[night cloak]

Okay

@cyan citrus

[cyan citrus]

You can't change your region except where you are actually living.

[brave plank]

Peace be upon you my friend, I have an account on PUBG, why was my account banned without any

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brave plank.

[cyan citrus]

@night cloakPlease refer to the message in bottom of the screenshot.

[hallow marten]

hello

[cyan citrus]

Hi, Please state your issue.

[hallow marten]

about bgmi

[onyx dagger]

We provide community support only for the Global English version of PUBG MOBILE, @hallow marten.

[hallow marten]

okay\

[onyx dagger]

All right.

[icy plume]

Hi, my account was banned. Can i unban this?

[onyx dagger]

Kindly refer to #faq 2.12, @icy plume.

[limpid kraken]

Please help me to get my account back from Europe.... Please its a request.. I have spent a lot in my account and I am not able to transfer my account to BGMI

[onyx dagger]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version, @limpid kraken.

[limpid kraken]

@cyan citrus so this means I have lost my account..?

[cyan citrus]

@limpid krakenYou can play in global version or make a new account in BGMI.

[limpid kraken]

How can I make a new ID as I have already spent around 100k in my global account.... Too much loss....

[cyan citrus]

Unfortunately there is no other way.

[limpid kraken]

Is there any chance.. Either by paying fine or something or contacting official through call..

[onyx dagger]

Please refer to my message above.

Unfortunately, nothing can be done about it.

[limpid kraken]

@onyx dagger i got you. Thanks

[cyan citrus]

That is not an option also. Also support here is only provided for global version. Please move to BGMI server for further assistance .

[onyx dagger]

You're very welcome. 🤗

[hushed drum]

Dear PUBG M I want to change my country/region from Italy to India.
Because I want to transfer my account to bgmi!!
I'd : 5427455556
Pls help!!!!

[cyan citrus]

@hushed drumPlease be advised that we will not be able to assist you with issues related to account or data transfer to another version.

[hushed drum]

@cyan citrus Then who can help me in this problem!

[cyan citrus]

@hushed drumPlease move to BGMI server for BGMI related issues as the support here is only provided for the global version of the game .

[hushed drum]

How can i move to bgmi server!!

[cyan citrus]

@hushed drum, I have sent you the link through direct message . Have a nice day !

[hushed drum]

@cyan citrus thank ❤you

[cyan citrus]

You are most welcome , should you have any other queries please do not hesitate to ask again.

[hushed drum]

Because I'm here new to use discord

[honest hill]

Hello dear company, I have an account in the global version, in which an intruder owns the vk link and the internal link and the intruder only has Facebook. I tried to log in, but I could not because the intruder opened the account in the Indian version

I hope to find a solution and that's because I trust you

Can someone help me quickly?

[cyan citrus]

@honest hillIt is most likely that your data was transferred to another version of the game most probably BGMI. Please login through the correct version of the game .

[brisk jetty]

Some YouTubers are saying in their videos that season twenty or not. There will be another name instead #SS01

[cyan citrus]

Can you please elaborate your concern ?

[terse ingot]

they stole my account please help

[pallid briar]

No information about that as of now. Keep an eye out on #news for further information.

[pallid briar]

Please contact the customer service.

[cyan citrus]

Reach out to customer support in-game for account related issues. Also provide screenshots in English to better understand the problem.

[terse ingot]

How can I contact live support?

[cyan citrus]

Can you still access your account ?

[terse ingot]

@cyan citrus no

[cyan citrus]

Can you please provide the relative screenshot in English ?

[honest hill]

I can't because I only have vk and 3rd 💔

[cyan citrus]

What do mean by vk and 3rd ?

[honest hill]

third link and that https://play.google.com/store/apps/details?id=com.vkontakte.android

But the thief only has Facebook and he used my account on the Indian version and I can't open my account

[cyan citrus]

@honest hillThe support here is only for the global version of the game. Please move to BGMI server for further assistance .

[honest hill]

!!!!!!

[terse ingot]

Your account information has been transferred to another version. You cannot login to this version. please download the correct version before trying again

[honest hill]

and me 💔

[cyan citrus]

@terse ingotIt seems like your account data was transferred to another version of the game most likely BGMI. Please login through the correct version.

[terse ingot]

@cyan citrus how can i login?

[cyan citrus]

@terse ingotand @honest hill, if you require any further assistance regarding BGMI , please move to the BGMI server.

[cyan citrus]

Ask in BGMI server.

[honest hill]

Are you sure you understand me?!!

[cyan citrus]

I do but unfortunately there is nothing I can do about it except to redirect you to the correct customer support .

[honest hill]

See

Hello, I have an account in the global version, and there is a thief who stole my account and now only has Facebook and I have vk and the third link. I tried to log in, but I could not because the intruder opened the account in the Indian version and the Indian version does not support vk and the third link

[cyan citrus]

@honest hillYou are already answered , please avoid repeating the same question.

[terse ingot]

@cyan citrus BGMI how can I reach

[honest hill]

How can I reach them ؟

[cyan citrus]

I have sent you the link for their discord server through direct message. Have a nice day ahead !

[cyan citrus]

Through discord server that you are already in.

Or reach out to the customer support in-game .

[terse ingot]

@cyan citrus thank you

[astral leaf]

I want to change country region

[cyan citrus]

You are most welcome , should you have any other queries do not hesitate to ask again.

[cyan citrus]

You can change your region through in-game settings > basic. Please be advised that it is not possible and recommend to change your region outside where you are currently living.

[green vortex]

Hey Admins
How Can I Get Sponsored By PUBG MOBILE?

[cyan citrus]

@green vortexThat is entirely up to PUBG Mobile Community Team considering your content and hard work .

[dim hemlock]

HiMy account has been banned due to a security problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dim hemlock.

[astral leaf]

I am from India but my country region is Israel

But 130 remaining to to change

I want to transfer data to battle ground mobile india

[cyan citrus]

@astral leafPlease be advised that we will not be able to assist you with issues related to account or data transfer to another version.

[small canyon]

Impossible work for Pubg mobile to change your country region

Here no body can change your country region
And also pubg mobile

Don't waste your time here

All this fault is of Pubz Mobile, not ours.

[cyan citrus]

@small canyonYou are free to add your concerns in #old .

[small canyon]

Yes

[soft parcel]

Hello I need help my account got stolen

[cursive pawn]

hello , i need some help

my account was banned !

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cursive pawn.

[cyan citrus]

Hi , can you still access your account ? Also how many social media accounts are currently connected to the game ?

[small canyon]

Send me again plz

[cyan citrus]

Send you again what ?

[soft parcel]

I don't have access right now and it's connected with Facebook only

[cyan citrus]

If you can't access your account and you believe your account has been hacked then you need to reach out to the social media customer support, Facebook in your case. Also please be advised that the account security is your own responsibility. Do not share your credentials with anyone and also use two step authentication .

[soft parcel]

He hacked Facebook too and unlink it and he did the two step authentication so

[cyan citrus]

If he hacked the Facebook then you are advised to reach out to Facebook customer service as mentioned above.

[small canyon]

Feed back

[soft parcel]

I tried and nothing happened

[cyan citrus]

Please elaborate .

[cyan citrus]

Unfortunately there is nothing else that can be done in that case . Feel free to make a new account or reach out to the customer support of related social media account again.

[soft parcel]

But my account is really good I spent uc in it so

[small canyon]

Is Pubg mobile Impossible to Change Country Region Option?

[pallid briar]

No, Change Region option is not "Impossible". But The GDPR law doesn't allow the players to change their region outside the EEA.

[small canyon]

But why

[pallid briar]

The law simple doesn't allow you to do that.

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version. If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR). For further information, please refer to the following:

https://en.m.wikipedia.org/wiki/General_Data_Protection_Regulation

[small canyon]

But pubg will have to do this for us, we have spent a lot of money, if I do not get my aaccont, then we will not play pubg.

[small canyon]

Telling us all this is not going to be of any benefit to you people.

[pallid briar]

You can leave your thoughts in #old. We can't provide any assistance regarding this.

[small canyon]

Sir, I want my account, I just don't want to hear anything else.