questions

[celest shadow]

You cannot transfer your account outside of Europe due to GDPR laws. Please know that this is a matter that we or the developers cannot assist you with. You may continue playing in the global English version of PUBG MOBILE or create a new account in your preferred version.

[fallen hill]

Plz explain the process that i get back my account in asia

[night cloak]

@celest shadow my account also hacked i log in via email help me

[fallen hill]

Plz explain full process to get back my account in asia

[celest shadow]

You cannot. The account will remain in Europe.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[fallen hill]

Ok can you tell that how i get back my country Region change option in my account

[night cloak]

@celest shadow ok thanks

[celest shadow]

Accounts registered and created in the European Economic Area (EEA) cannot change countries or regions at will due to GDPR laws.

[fallen hill]

Thanks

[blazing iris]

How to Turn on JavaScript?@celest shadow

@hallow gulch i need help

[acoustic anvil]

Can i get my account outside eu region so i can set region to india and transfer my globle to bgmi id

[vestal nest]

👍

[celest shadow]

Are you using Google Chrome?

[zenith crown]

@celest shadow
Whenever I'm trying to access my global I'd I'm getting this messages on last night when i tried to login i was successfully accessed my id...

But now I'm getting this error message...

Kindly strongly take an immediate action on it asap.

Thanks

[blazing iris]

I already Turned on JavaScript in Chrome! , and while login i used in game link that redirected me there

[celest shadow]

No, unfortunately you cannot.

[zenith crown]

@celest shadow but why ???

And also I'm getting server error unlink failed while unlinking my apple id...

[celest shadow]

Please log in using your password instead. You should not spam the system by requesting the verification code repeatedly.

[silk agate]

HELP ME

[celest shadow]

This reply was not meant for you, @zenith crown.

[silk agate]

A LITTLE AGO THEY WENT IN AND HACKED MY ACCOUNT AND RECENTLY I WAS PLAYING BECAUSE I RECOVERED IT AND I CANNOT REMOVE IT THEY CHANGED MY SERVER TO ASIA AND COUNTRY TO INDONECIA I WANT TO GO BACK ALL THE BEFORE PLIS

[celest shadow]

Correct. You should enable Javascript for your browser(s). Is Google Chrome your default browser or do you have another?

[zenith crown]

But it's not sending me otp when i tried to reset my password through mob no... Coz idk what was that...

NOTE :
COUNTRY/REGION : India 🇮🇳
SERVER : ASIA
Platform : IOS/ANDROID

[celest shadow]

Unfortunately, these changes cannot be reverted immediately. You will need to wait for the cooldown.

[silk agate]

and they changed my id

[celest shadow]

It is most likely because you are currently residing in a country or region where the game is no longer accessible and/or available for you.

[zenith crown]

@#1333

[blazing iris]

Am using google chrome i don't have any default browser!

[silk agate]

ok but can i unlink the account with twitter? Because the truth continues to enter me and change password and everything and I put to devicular but they enter from there the same.

[celest shadow]

Can you please check if Google Chrome is set as your default browser in your device's application management under Settings?

[blazing iris]

Okay let me check.

[celest shadow]

If the linked Twitter account does not belong to you, please contact the customer service in-game for further assistance.

[topaz mirage]

Wrongly i changed my sever, how to change it back, any idea ?

[celest shadow]

You will need to wait 60 days before you can switch to another server. Please be careful next time.

[topaz mirage]

please i need to change right now, i cant able to play, because of high ping. my id : 5172201422, please change to Asia

[blazing iris]

@celest shadow

It's turned on and my default Brower is Google Chrome!

[celest shadow]

It is not possible, you will have to wait. You can ask your friends who has your preferred server selected to invite you instead.

[blazing iris]

Piston typing

[topaz mirage]

My trier points are not adding in Asia

[celest shadow]

I'm referring to the default browser you have set in your device's settings. Can you please check?

[blazing iris]

Okay

[celest shadow]

Once you have switched to another server, your rank points will be calculated towards the tier of the selected server.

[night cloak]

How can I unlink Twitter in my account permanently because this Indonesian guy is keep getting in my account and I been up for 6 hrs trying not to get in my account

[celest shadow]

Does the Twitter account belong to you?

[night cloak]

Yes but they hacked into my account and change everything and they keep doing this for a week

And the people that hacked my account sold it for 140 dollars on telemarketing or something and I keep telling them I want it back but they doing listen or anything

I keep logining into my apple link and I keep unlinking Twitter but they keeping logining each time and today they done it 50 times

[blazing iris]

@celest shadow

It's already!

[edgy moth]

Hello, My ID is hacked and it's no more accessible by me. Please help me I've done many purchases on it.
I have many proofs that can prove the ID belongs to me

I've tried contacting the in game support but it's 2 day they haven't replied.

[celest shadow]

Since the Twitter account belongs to you, you can recover it back by contacting Twitter's customer service, @night cloak:

▫️ https://help.twitter.com

You cannot unlink the Twitter account on your own as the the unauthorized person could just log in to cancel the process. Hence, you will need to contact the customer service in-game and request the support agent to help you unlink the compromised Twitter account. You can either do this or recover your Twitter account.

[fresh pewter]

Hi where can I get help regarding beta pubg mobile@celest shadow

[celest shadow]

That is odd. It should work. Do you have the Twitter application installed as well?

[celest shadow]

The customer service in-game receives an enormous amount of requests every day, please be patient. A support agent will respond to you as quickly as possible.

[night cloak]

Can’t do that because they change the email there that I don’t use anymore and now I gotta wait for 6 days until Wednesday for this

[celest shadow]

How can we help you?

[edgy moth]

Is it still possible to get my ID back?

[blazing iris]

Yes

[fresh pewter]

I accidentally uninstalled beta version
When I reinstalled it
And enter guest
It asked for code
When I put my code it shows code is already used

[celest shadow]

It does not matter if the unauthorized person had changed the linked e-mail address on your Twitter account, you will still be able to recover it by contacting Twitter's customer service.

[night cloak]

But that’s the problem it’s a random email I put and they can’t do nothing about it and if you know they can . Can you show me how to do it!

[solemn latch]

While transfering my global account to Battlegrounds Mobile India (Early access ) it popped up like this can you please help me @celest shadow

[celest shadow]

You need Javascript so that it can display the CAPTCHA for you. Can you please try logging in again? It should work since you have it enabled as well.

[solemn latch]

Tried many times but working @celest shadow

[blazing iris]

Thanks for Ur Response!
Am trying again.

[celest shadow]

Unfortunately, you will have to wait until the next beta or use another global version account and generate a new binding code. You cannot use the same binding code to log in twice.

[solemn latch]

@celest shadow please help me

[celest shadow]

Please read the notice, your account has already been transferred to another version.

[solemn latch]

Yes but if I am login to my account all my inventory is not there

Data is not at all transfered

[celest shadow]

You should remember which e-mail address was linked to your Twitter account. If you are unable to recover this social media account, we recommend that you contact the customer service in-game and request the support agent to unlink the Twitter account.

Please be advised that we provide community support only for the global English version of PUBG MOBILE here, and not for other versions, @solemn latch.

[solemn latch]

Where can I solve my problem

Can you please direct me

@celest shadow

[celest shadow]

You will need to join the Discord server of your game's version for further assistance. Feel free to browse the Internet, @solemn latch.

[celest shadow]

If the issue persists, please try updating or reinstalling your browser. Apologies if these solutions are not satisfactory for you.

[blazing iris]

Thanks again! I will try

[night cloak]

How to transfer acc in indian verson
Emil id option not showing

[celest shadow]

You can only use Facebook or Twitter to transfer your account to another version.

[night cloak]

@celest shadow ok thanks

[dusky sparrow]

i wanna know if i am suppose to use vpn in this case
my account was hacked few weeks ago and that hacker removed all my social media accounts and change my country region to Pakistan i only have my email and mobile linked know but not getting verification code nither its login or am i suppose to use a vpn?

[night cloak]

Hello
My account got banned for no reason

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[rocky tartan]

I can't login pubg

[bronze crown]

Hi

Can u please transfer my data from pubg EU because I'm from India and my country India launched battleground India so I need to transfer data so please give a solution
User id: 5309518848
Device: Oppo A5 2020
Country: India

[night cloak]

Hello I have these two people are dm right about my account problems and i don’t know if it’s one y’all supporters

[heavy vortex]

@night cloak Use #discord for that.

[night cloak]

Okay thank you because I didn’t know where to report this 😅

[feral forge]

We do not recommend the usage of VPN as we lack public information about it. You may use it at your own risk.
And if you are unable to receive the verification code, it is most likely because you are currently residing in a country or region where the game is no longer accessible and/or available for you.

[wraith vapor]

Hey guys I am trying to link my email to my account and it is said that another account is linked to it but I think it is my old account that I couldn't join to because I deleted my old twitter account that I linked it to it. Any help ??!😩

[candid orbit]

Accounts from EU region cannot be transferred according to GDPR laws. As per GDPR laws no company outside europe can collect their citizen's data.

[feral forge]

could you please elaborate your issue, @rocky tartan?

[gusty heron]

Hello guys I have problem someone stol my account and I can't know how he inter my account

[rocky tartan]

@feral forge Your account has been login in to a newer version problem

[gusty heron]

I wrote for the company but there are no response from thim

[smoky island]

hi im pubg mobile last month may i had been ban from pubg, but pubg server says i violated rules or used anti cheat. but im a coder or im not even don't know about the computer languages. I just login my PUBG account in Gameloop emulator in my computer after that i had banned so this is not fair. so please review my account and please un ban me please. or at least give back my data i will transfer to BGMI please. I did lot of mail too but the sever is replied same system generated message. please support me unban me so i can transfer the data please. Please dnt say there is no option, definitively i pubg think im genuine user cross verify my game data you can help me.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @smoky island.

[feral forge]

you should contact the in-game customer service for further assistance.

[weary sedge]

how am i supposed to check my friend list?

[pine tusk]

Hi I want to transfer my Pubg mobile account to bgmi but it's showing that it is from europe please help me I want to transfer it
User name :CRØSS×FIRE
CHARACTER ID :-5118677059

[feral forge]

do you mean you want to unlink email from your previous account and link it to the current account?

[pine tusk]

No I want to transfer my pubg eu account to bgmi as I am an indian but i can't do it

[feral forge]

you will have to first identify which of your login method has been compromised by an unauthorised person, then contact the in-game customer service for further assistance.

[heavy vortex]

@feral forge personal info

[earnest zealot]

Refer to this:

[pine tusk]

@earnest zealot ohk

[feral forge]

can you please restart your game and check again?

[tacit prawn]

<@&481161015728406538> @lime juniper
Hacker has linked his Twitter account with my pubg mobile account , and mine Google play is linked sob..

So i cant transfer my data to BATTLEGROUND MOBILE ...

I tried everything , Emailed Pubg kr , pubgm ,tencent they says to contact In game support but In game support says that game is banned in india , we cant help u...

Can u please help me sob. I m trying to unlink that since last year but hacker cancels the process sob please help me Please ..
I beg u
I request u sobplease

[wraith vapor]

Yes

[feral forge]

unfortunately, we are unable to assist you with account related issues here on discord, rather than to redirect you to the in-game customer service, as only they can assist you in this regard.
Also please do not mention the role as it is reserved for server related emergencies.

[feral forge]

it is not possible, unfortunately. unlinking an e-mail address/phone number is not a feature yet.

[wraith vapor]

Can I restore my old account that linked to my email. I can not logging to it because I deleted my twitter account that I was logging by it

[sterile rapids]

I want to change my region to turkey to India for bgmi data migration

<@&481161015728406538>

[gusty heron]

@feral forge am trying to contact customer service but there are no response from thim

[feral forge]

are you able to access your PUBG MOBILE account with the e-mail link?

[sterile rapids]

@feral forge

[lime kelp]

I wanna transfer my Pubg Mobile Global ID to BGMI . My ID is connected to google play games.
Those who can help me dm me please.

[feral forge]

Account that is created or registered in the EEA regions will not be able to transfer account at will due to the GDPR law, there is no other way.
And please no not mention the role as it is reserved for server related emergencies.

[dusky sparrow]

So if I try to get verification code by trying to login from us or some other country will I get the code and I am not saying using vpn I mean normal login using verification code but from some other country

[toxic gate]

I wanna transfer my pubg mobile id to battlegrounds india pls help

[sterile rapids]

No account was created in india region but I wrongly changed it to turkey..now I am facing problem to migrate it in bgmi...I want to transfer the region in India but it's showing after 114 days I can change it

[lime kelp]

@feral forge

[feral forge]

Data transfer will not be available through Google Play Games accounts, you can only use Facebook or Twitter to transfer your account to another version.

[toxic gate]

I have connected to fb

But bgmi asked unfortunately data transfer eu at this time

[heavy vortex]

Refer to this. @toxic gate

[sterile rapids]

@feral forge

[feral forge]

if you have already contacted the customer service in-game, please wait patiently for their respond, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible.

[lime kelp]

@feral forge see this pic . Plus option is not coming

[gusty heron]

Am scared that one stol my account contact with customers service before me

[feral forge]

Once you have transfer your data into one of the EEA regions, there is no way out due to the GDPR laws. So your only option is to create a new account, or continue playing in the global English version of PUBG MOBILE. There is no other way.

[lime kelp]

@feral forge
Why only Facebook and Twitter account can be transferred. 😡

[feral forge]

because Google no longer supports logins through an embedded browser.

[lime kelp]

@feral forge it means my id will never come back

[feral forge]

You may need to use a VPN in order to be able to link another social media account. Please use this at your own risk.

[feral forge]

i cannot ensure that, but you may try.

[lime kelp]

@feral forge i m always connected to vpn .

@feral forge i can't enter game without vpn

[dawn wigeon]

This ID:5268464652 took ban 10 minutes many times and we did routine repair but also he is still receiving ban 10 minutes until he took ban 10 years so please I Need a solution please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dawn wigeon.

[lime kelp]

@feral forge

[tiny sun]

So if I link my account to fb then I can transfer data?

[night cloak]

@celest shadow

I still haven't got any response its been like 2 months now

I contacted him on WhatsApp too but no response at alll

He didn't even check my message 😔

[tender flame]

Hello i need to transfer my pubgm account outside european economic area can anyone help

[proper pagoda]

I want to transfer my pubgm account to BBGMI

[plush shoal]

Hi i want to change my region to india bcz I want to transfer my account to battle ground mobile India

[strong ridge]

PLZZ help me actually while creating my acc I have selected Europe region nd now I can't chnage region to India and I want to transfer my acc to bgmi !! PLZZ help help help I am begging

[heavy vortex]

@strong ridge @vagrant lynx Refer to this.

[vagrant lynx]

I want to change my region to india because i want to transfer my account data to battleground mobile india..
Please help

[strong ridge]

@heavy vortex there is no other way?

[heavy vortex]

As said above, no.

[strong ridge]

@heavy vortex but mam by mailing them , there will be na ?

[vagrant lynx]

But all my friends and all indian players are playing indian version...please help @Olive

[heavy vortex]

There's no way out, it's the law.

[celest shadow]

You cannot transfer your account to another version if it had been created in the European Economic Area (EEA). This is due to GDPR laws. You may browse the Internet for further information.

[vagrant lynx]

But all my friends and all Indian players are playing indian version please help

[zenith crown]

Hey how do i fix it ???

[strong ridge]

@heavy vortex yaa but if we mail pubg m community that PLZZ change our region ?

[zenith crown]

I’m always getting this error whenever I’m trying to login

[dusty wedge]

Please change my region to india

[wraith vapor]

I know the password but when I log in it said that try again

[dusty wedge]

Change my region to india region

[strong ridge]

@celest shadow but I am living in india so I want to change region to India from eeu help plzz

[zenith crown]

I need immediate assistance

[celest shadow]

This is a matter that we or the developers cannot help with.

[celest shadow]

If you reside in a country or region where the game cannot be accessed or is unavailable, you will receive this notice.

[strong ridge]

@celest shadow but if we mail pubg m community they will do ?

[vagrant lynx]

Plz help man...it will become major issue

[celest shadow]

No, your only option is to continue playing in the global English version of PUBG MOBILE or create a new account.

[dusty wedge]

Can u please transfer my data from pubg EU because I'm from India and my country India launched battleground India so I need to transfer data so please give a solution
User id: 5120516151
Device: redmi k20
Country: India

[silver musk]

Plz help someone hacked my account link his Facebook i can't unlink it and pubg support in game don't answers more than month

[zenith crown]

Is there any way to bypass it

[strong ridge]

@dusty wedge Hey bro accept my fr req and come on to personal chat

[dusty wedge]

Okk

[celest shadow]

You cannot transfer your account to another version if it is currently in Europe. This is a matter that we or the developers cannot help you with.

[dusty wedge]

In my pubg not show change country region

[fallen magnet]

My account lost

[strong ridge]

@celest shadow PLZZ ask someone na that how to change region of eeu to India

[haughty flame]

Hi could you ban these guys like its kinda annoying pushing so hard and getting minus points by bug exploiters like them

[fallen magnet]

My PUBG account lost

[weary sedge]

Thanks, it worked!

[feral forge]

You may report the players with the report feature in-game.

[desert knoll]

I am unable to link my social media with pubg account..can anyone please tell me solution?

[dusty wedge]

In my pubg mobile not show country region change option region in eu iam from india iam not login to that version how i can chnage it

[desert knoll]

Are you in PUBG or BGMI?

[dusty wedge]

In pubg but not transfer data to bgmi

[pine tusk]

Same problem please help

[dusty wedge]

@night cloak 5120516151

[desert knoll]

In PUBG Global go to settings=> basic=> last option Server change

[dusty wedge]

Not showing option

[pine tusk]

No server change country change

[desert knoll]

Check near Map selection..
If that also didn't worked then it might be removed@CrøssxFIRE#1321 @K1NG么Op#7762

[dusty wedge]

Iam not a scammer

Please help

[desert knoll]

@dusty wedge not u other guy just msged some link of csgo

[dusty wedge]

Okkk

[desert knoll]

BGMI special version of PUBG for Indians

[dusty wedge]

Yes

[desert knoll]

@night cloak 👆

Any mod kindly assist me in linking my social media account with PUBG..

Check your msg last line 😂

Pixel can you assist me?

[feral forge]

Since your account was registered or created in the EEA regions, it is bound to GDPR laws. As long as this law exists, you are not permitted to change your country or region and the option to do so will not be available to your account.

[dusty wedge]

How can we change

[feral forge]

Your only option is to create a new account or continue playing in the global English version of PUBG MOBILE.

have you provided all the information that the in game customer service have requested from you, @silver musk?

[night cloak]

Any idea when will come unranked matches?

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @night cloak.

[feral forge]

could you please elaborate your issue or provide a screenshot?

[feral forge]

could you please elaborate the issue?

[ashen ocean]

Hello

[merry cove]

Hello

[ashen ocean]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ashen ocean. Remember to read through #faq before asking questions in the support channels.

[feral forge]

no information regarding that, feel free to provide your suggestions in #old.

[ashen ocean]

Im from india I'm able to get option of country region change

[merry cove]

Hy Nadia please message me

[ashen ocean]

I want to transfer my account to bgmi

[celest shadow]

How can we help you, @merry cove?

[ashen ocean]

In unable to get a option of country region

[merry cove]

I have a pubg youtube channel @celest shadow i want support

[tacit hinge]

@feral forge still my issued not fix yet. I’m texting you more than a month

[celest shadow]

Feel free to apply for the VIP program. You may refer to the community section of #735483472432594994 for further information.

[merry cove]

Thanks @celest shadow

[sharp sonnet]

@ashen ocean same bro need help

[ashen ocean]

Guys please help us

[feral forge]

if your account is created or registered in the EEA regions, you will not be able to transfer account at will due to the GDPR law, there is no other way.

[ashen ocean]

But I'm from India and I cant connect to EEA

[celest shadow]

This is something that not even the developers can assist you with, @ashen ocean. Please know that this is due to GDPR laws. You may continue playing in the global English version of PUBG MOBILE or create a new account instead.

[stuck mango]

when will launch 90fps in snapdragon 888???

[ashen ocean]

So how I transfer my global account to bgmi

I have buy all the royal pass

In global

[glossy sable]

Don't.

[stuck mango]

when will launch 90fps in snapdragon 888???

[hallow gulch]

No information in this regard, feel free to submit a report in #old if need be.

[stuck mango]

Thank you

[celest shadow]

You cannot if your account is in Europe.

[ashen ocean]

So how I changed to India

[glossy sable]

You don't.

¯_(ツ)_/¯

Are you in India?

[ashen ocean]

Yes

[glossy sable]

Well create a new account in BGMI, then.

[glossy sable]

Go ask them for help.

Not here.

[sacred talon]

Same problem with me

[ashen ocean]

I dont have change country region

[sacred talon]

Please help

[glossy sable]

This is the PUBG MOBILE server.

Not BGMI.

[sacred talon]

I have a rp id in pubgm

[ashen ocean]

This problem to me please help me

[glossy sable]

Ask in the BGMI server, not here.

[sacred talon]

But unable to transfer

So you are sayin that you are not going toh help us right

[glossy sable]

Yes.

But maybe Piston will, he's typing something.

[sacred talon]

We are playing pubgm from years

[ashen ocean]

@glossy sable but I want change country region option in pubgm

[sacred talon]

And you are saying you will not help

[celest shadow]

If your account had been registered and created in EEA, you cannot transfer it to another version. Repeating your inquiry will not change our answers, @ashen ocean and @sacred talon. This is not something we can help you with.

[ashen ocean]

@celest shadow so how I changed

[sacred talon]

Country change option is not available

[ashen ocean]

@sacred talon that's my problem also

[sacred talon]

Then how can we get country change option

Atleast help with this

[ashen ocean]

@sacred talon yah

[hallow gulch]

We are unable to assist you any further. Refrain from repeating, @sacred talon and @ashen ocean.

[sacred talon]

Cause this problem is in pubgm

[ashen ocean]

U can see

No option to change country

[sacred talon]

Not going to play pubg anymore

Very bad

[glossy sable]

You're getting muted, lol.

[feral forge]

Your only option is to create a new account or continue playing in the global English version of PUBG MOBILE.

[glossy sable]

Keep going.

[celest shadow]

You will not be able to change countries or regions at will as your account was created in EEA, @ashen ocean.

[thorn radish]

Like fr wtf us this -6 for #11 with 7 kills and +2 for 5 th place

[glossy sable]

https://cdn.discordapp.com/emojis/768522701740310578.gif?v=1

[hallow gulch]

Avoid going off-topic, @glossy sable.

[glossy sable]

Wanted to see them get muted, sorry.

[hallow gulch]

Feel free to take it to the server of the game shown, we only provide assistance for the global ENGLISH version.

[thorn radish]

Ok Srry

[vale condor]

everyone i got my id back which was hacked
dont know how ??
this miracle happened ??
now i can transfer it to bgmi

[sinful tundra]

My id is banned without any reason on 1 jan 2021 what should i do now

[sick shadow]

hi

[unborn mountain]

Hello, how may we be of assistance, @sick shadow?

[steel mantle]

is fun times achievement removed, I cannot find it

[glossy sable]

That kid already got DMed by the bot.

[sick shadow]

My account has been stolen, can you recover it? If I had a clue

[hollow heath]

Found this bug

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hollow heath. You can also submit a report in #old in compliance with the channel's pinned instructions.

[unborn mountain]

Contact the customer service for further assistance, @sick shadow.

[night cloak]

Suggestion: option to enable auto pick up while healing 🥲

Disable sorry

[unborn mountain]

Feedbacks/Suggestions can be made on #old.

[steel mantle]

??

[tacit hinge]

You don’t have any policy. #pubg-policy-false

I’m gonna suits you PUBG for your policy

[sick shadow]

Are you not customer service???🤔🤔

[tacit hinge]

Ok

[unborn mountain]

We provide community support here, just normal players, like you.

[unborn mountain]

No, it's not removed.

[hazy peak]

What is release date of bgmi

@unborn mountain

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hazy peak.

[steel mantle]

oh thanks

[feral forge]

Pubg Mobile Country region option not showing in game
if your account is created or registered in the EEA regions, you will not be able to transfer account at will due to the GDPR law, there is no other way, @atomic fog.

[sick shadow]

So how do I contact customer service?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @sick shadow.

[unborn mountain]

Is your account suspended because of hacker?
I've checked your previous messages that you got hacked.

[tacit hinge]

Yes

[sick shadow]

really all of this🙄🙄🙄

[tacit hinge]

But finally I unlined the hacked one but my account still ban for no reason

[unborn mountain]

Is your account still hacked after the unlink?

[tacit hinge]

Yes still

[vocal hound]

My account is not showing country/region change option

Help me to change my country /region outside of europe

[unborn mountain]

Account that is created or registered in the EEA regions will not be able to transfer account at will due to the GDPR law, there is no other way.

[celest shadow]

You cannot, @vocal hound. Please continue playing in the global English version of PUBG MOBILE or create a new account.

[vocal hound]

Will to create new account if you have season 2 acvount😡

[unborn mountain]

If your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[vocal hound]

My account is now showing country region change option bring that option back

Developers are totally fraud

[tacit hinge]

But I’ve said it a lot. Your policy are wrong. If you see there’s a lot mail from google got hack and mine one of them. What we gonna do I’ve spend a lot of money on the game but you don’t help me with that issue.

[unborn mountain]

You agreed to the policy.

[vocal hound]

You fraudulents have changed my country to europe region change my country to india or auto detect the region

[tacit hinge]

Agreed about it since 2018 April but you changed it 3 time during that

[vocal hound]

Bring back the country region change option back to my account

[celest shadow]

You will not be able to change your country or region at will since your PUBG MOBILE account was registered and created in the European Economic Area (EEA). Please stop repeating your inquiry here as we are unable to assist players with this matter. We may otherwise have to mute you.

[vocal hound]

I will file a case against you
You fraudulent s

[sick shadow]

.

[wise saddle]

Hello!

is there any information about the release date of the metro mode???

[shell niche]

help please, accidentally entered the wrong qiwi mail, and sent money to a non-existent gmail what should i do

[feral forge]

No information in this regard, you may refer to this message in #news, @wise saddle:

#news message

[celest shadow]

We did not understand your inquiry. Please elaborate or provide us with screenshots.

[halcyon hill]

Can someone pls tell me why cant i change my country

[vocal hound]

I also cant change the country since i am in asia. And have asia server

[halcyon hill]

but why

[celest shadow]

Your account was registered and created in the European Economic Area hence you will not be able to switch countries or regions at will due to GDPR laws.

[dapper swallow]

@celest shadow @feral forge
Can I unlink my 3rd link

[celest shadow]

You cannot unlink your e-mail address or phone number at the moment. If you require further assistance, please contact the customer service in-game for further assistance.

[halcyon hill]

bruh, only israel gets bonus challenges, only some people can change regions. What even is this nationalist game

[buoyant musk]

Hi guys,
Someone hacked my account and ban it.
How can i get back my account?
Plz help

[unborn mountain]

If your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension

[celest shadow]

Please discuss this privately between yourselves, @vagrant tulip and @unborn mountain.

[queen veldt]

I need global version latest update

[dapper swallow]

Need help for unlink

😭

[storm flume]

Please contact the customer service for further assistance, @dapper swallow.

[vernal needle]

Hello PUBGM,
I am from india and my ingame country is belonging to EU server i can't able to migrate my id yo BGMI #pubgm-support

[hollow hedge]

what country does your account belong to?

[heavy vortex]

@vernal needle refer to this.

[clear escarp]

I need global version latest update link

[celest shadow]

You can download the game from the Google Play Store or AppStore, @clear escarp.

[shy tide]

Can i get support for PUBG India version

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @shy tide.

[clear escarp]

Not available in my country

[shy tide]

What about other version

[celest shadow]

Please download and play the game that is available in your country or region.

[vernal needle]

I have created my account in india
But i have changed my account to EU country
Now i can't see the country name too
My ID 5689163731
I want migrate my account please help
#pubgm-support

[celest shadow]

You cannot transfer your account outside of Europe due to GDPR laws. If you do not reside in Europe, you should not have change your country to it. Please be advised that we will not be able to assist players with this matter here.

[night cloak]

@celest shadow bro but I want to change region but my option is not showing how I transfer my id

[vernal needle]

Yes same problem

[storm flume]

Please do not use languages other than English, @vernal needle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

If your account was registered and created in the European Economic Area (EEA), you will not be able to switch countries or regions at will due to GDPR laws as well.

[vernal needle]

My id is not created or registered in EEA
I have created it in India
but the in game country has changed unfortunately

[celest shadow]

In that case, we cannot help you either since you decided to change it to one of the countries in Europe, @vernal needle.

[desert knoll]

Earlier my account was hacked (fb and pubg) due to that I lost my fb account,
Now that hacker linked his twitter account with my pubg account, later anyhow I have connected to same account (pubg) using Gmail, with the help of customer service of pubg I have unlinked that hacker twitter account but now I am unable to link my twitter account to that pubg account..(it was showing FAILED TO LINK)..
Moreover I am unable to transfer the same to BGMI..
Kindly assist me in that..

[strong nest]

Hi

I have i issues

[celest shadow]

Please know that the reason we are unable to assist you with this matter is because of GDPR laws, @vernal needle. You may browse the Internet for further information regarding this.

[graceful saffron]

My account was stolen and I have the account bills The account is stolen Facebook

[strong nest]

With who i need to speck

[vernal needle]

But later we can change it in 60days
But now the changing option is disabled
It this fair?

[glossy sable]

What do you mean "stolen", @graceful saffron? Please describe your issue in details.

[strong nest]

My account was stollen

[glossy sable]

Same goes for you, @strong nest.

[strong nest]

I have prove

[desert knoll]

@celest shadow can you assist me in this?

[elder rune]

Hello
I transferred my data to BGMI....but i forgot to take SS of my sensi and controls......Is there any way i can log back in GLOBAL PUBG.........?

[strong nest]

it s a scammer

and we log in in game

[glossy sable]

Nope.

Don't send your email here.

[strong nest]

but i still have account with fb

[celest shadow]

No. Once you have switched your country to one in Europe, you will not be able to switch to another country anymore as your account's data has been transferred to Europe and is bound to GDPR laws. If do not reside in Europe, you should not have changed your country.

[elder rune]

@glossy sable rlly?😢😢

[glossy sable]

Yup. Go ask for help in the BGMI server, not here.

[elder rune]

😫😫😫

[vernal needle]

https://youtu.be/4ANxhs2pnoo
(YouTubers Video when he got banned for 7 Days because of this Glitch)

I have not used any Hacks, I have used an In-game glitch.

Name:TO・ImmortalOP
Player Id: 5196466347

I have gone to Conqueror before in Season 8, Season 11 and Season 13, I have not used hacks before and i will never play with hacks. I have played PUBG Mobile from Season 2.

Even YouTubers(AimRAJPUT) have used this glitch and they only got 7 Days Ban.
Then why did i get permanent ban, please unban my account. You can reset my tier to Bronze.

I have not done anything wrong, I have worked hard for my account and I have loved this game. I am sorry and will never use glitches again. Don't even give me the Title and Frame for Season 17 but please unban my account.

Thank You!
#questions

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal needle.

[elder rune]

Well they told me to come here LOL@glossy sable

[glossy sable]

Contact the in-game Customer Service and explain the situation to them. Gather some evidence to prove that the account is indeed yours, and ask them to remove that mail.

[glossy sable]

Because they're dumb.

We have nothing to do with BGMI.

We can't help you here.

[strong nest]

@glossy sable this they are stollen

my account is Oneking

[graceful saffron]

my acc facebook hacked

[storm flume]

Please contact the customer service for further assistance, @graceful saffron.

[strong nest]

i have id or them

[graceful saffron]

I have all the links

[glossy sable]

I told you to contact the in-game Customer Service, @strong nest.

[strong nest]

look

[glossy sable]

Contact Facebook's Help Desk, @graceful saffron.

[strong nest]

BUT I DO ALREADY

NOBODY ANSWER

[glossy sable]

Then you are good to go.

Ah.

[strong nest]

OFF

[glossy sable]

Send them another message, then.

[graceful saffron]

My account in the game was hacked

[strong nest]

It s not fear

Frank

[graceful saffron]

facebook

[strong nest]

You have admin here or support pubg?

[graceful saffron]

yes

[glossy sable]

We can not help you about account-related issues here.

[strong nest]

He took my gmail my all life

[glossy sable]

Contact Google's support, then.

[strong nest]

I do already

[glossy sable]

Account security is your own responsibility.

[strong nest]

I give him evrithing

[graceful saffron]

where

[strong nest]

I was want to sell

[glossy sable]

We can not help you about account-related issues here.

[glossy sable]

Not you. You contact Facebook.

Sell? You wanted to sell your PUBG MOBILE account to him?

Well karma ate you, lol. Account selling/trading is against the game's Terms of Service.

[celest shadow]

You may need to repair or reinstall PUBG MOBILE first and see if that helps with your issue. Otherwise, you may need to link another social media account instead or recover your Facebook account and use that.

[glossy sable]

Piston's going to mute you or something.

[graceful saffron]

yes

[graceful saffron]

yea

[desert knoll]

Fine thanks alot..

[glossy sable]

Why are you still here, go contact Facebook's help desk to recover your Facebook account, @graceful saffron. That's the first step you need to take.

[celest shadow]

For account related issues, please contact the customer service in-game for further assistance, @strong nest.

[strong nest]

i do

already10 TIMES\

Piston

[desert knoll]

Is there any official mail to contact PUBG support team? Except Discord

[glossy sable]

Check your pongs Piston.

[celest shadow]

You may wait patiently for their response, @strong nest. The customer service receives an enormous amount of requests every day.

For your information, you are not allowed to sell your PUBG MOBILE account to someone else. This is against PUBG MOBILE's terms of service, please read:

▫️ https://www.pubgmobile.com/terms.html

[strong nest]

@celest shadow I DO ALREADY PISTON

I DO ALREADY 10 TIMES I DO ALREADY

[glossy sable]

Stop wasting your time lol read my mention Piston. 😂

[night cloak]

@strong nest I had the same issue . You can not access your facebook account at all? IF not then is there any other social media account that is still linked to your PUBG account?

[strong nest]

My facebook

not was hack

I still connect but he play with friends in my account

i just log out him 10 times but what i should do

[glossy sable]

He just tried to sell his account but did not receive payment and is now crying, lol.

[strong nest]

Look

[night cloak]

DO you have anyother social media attached?

[strong nest]

LOOK he told me to give him

uc

[night cloak]

@glossy sable I am myself against selling and purchasing but he is in trouble. I will play my part to help in.

[glossy sable]

Yeah get out of my DMs @strong nest lol.

[celest shadow]

Only the customer service in-game would be able to assist players with in-game account issues. The e-mail address ([e-mail]) is meant for general inquiries.

[night cloak]

@strong nest PUBG mobile or facebook can't just get you your account unless your tell them your issue and prove your ownership. For PUBG account if you have no access to any social media account PUBG in support will not be able to help. But if you still have it then contact them. Talk to them in a good way. There are many videos on youtube about how to unlink hacker's attached link. Watch the procedure and proceed.!

@glossy sable Easy bro. He is just worried! This is quite natural.

[glossy sable]

Delete your messages. He played with fire and got burned, now he's salty.

Just ignore the kid.

I told you to come here, not #old, @random hazel.

Then check your DMs with the bot.

[night cloak]

@strong nest I can help you! If you need any help with procedure just send me a direct message!

[desert knoll]

Thanks alot for assisting me..

[night cloak]

From my personal experience : Tencent gaming email will reply after 4 5 days and most of the time they ask you to contact in game support because they can't assist you. Directly talk to in game support. In 3 to 4 days atleast you will have something!

[random hazel]

Pubg mobile my id is banned plz unban my id

[polar marsh]

Please refer to the private message from @polar marsh for further information, @random hazel.

[night cloak]

I have migrated my account data from PUBG MOBILE to Battlegrounds Mobile india after that still my data (non transferable data's) is visible/Present in PUBG MOBILE and searchable, please delete those data's . Those data should be deleted/removed since user itself has migrated and no longer uses Pubg mobile .. please kindly take action

I have asked the same thing to Battlegrounds mobile india they have replied that this should be taken to pubg mobile side , so I have taken it to you guys.

Thankyou

[glossy sable]

Ripperoni.

[stuck ingot]

My phone has 120 hz display , 6 gb ram , Snapdragon 732g (Poco X3 namely)
I don't have 90 fps option not even extreme.
My older phone which has only 4 gb ram and has exterme fps option .
That doesn't makes sense.
Fix it , I don't want to use gfx tool and risk id ban.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @stuck ingot.

[stuck ingot]

ikr

[glossy sable]

Poco X3 doesn't have those.

It's not just about the RAM, also about processor speed.

[stuck ingot]

@glossy sable

[glossy sable]

I know what the Poco X3 specs are, I got it for my IRL friend.

I even played PUBG MOBILE on it.

[sharp sonnet]

@polar marsh My Account Not Transfering And My Country Region Option Is Not Showing Plz Help Me

[glossy sable]

90FPS are just not handled by it in that game, that's all.

[stuck ingot]

how can my four year old Honor play run exterme but this can't?
@glossy sable

[glossy sable]

Transferring to what? BGMI? Don't, lol. If you really want then ask there, not here.

[glossy sable]

Check your Honor's processor speed if you still have it.

[stuck ingot]

it's slower than this phone

[glossy sable]

¯_(ツ)_/¯

[stuck ingot]

and why tf are you responding to my report ? 🌚
you are not even part of the team

[glossy sable]

The Poco X3 does not support 90FPS in PUBG MOBILE, period.

Nothing we can do about it.

[stuck ingot]

who is we ?

[glossy sable]

This is a community support channel, which means it's community backed. Be respectful.
The moderators will give you the exact same answer anyway, or just throw you to CS.

Ok.

[sharp sonnet]

@glossy sable brother i want to transfer my account to BGMI what I And My Country Region change option is not showing

[glossy sable]

@hallow gulch deal with this kid pls kthx.

[unborn mountain]

There's no such thing as mini-mod here, Frank's trying to keep the channel clean, @stuck ingot.

[glossy sable]

Don't.

There's no such thing as mini-mod here
Rebel?

[sharp sonnet]

@glossy sable i m from india

[hallow gulch]

Take it somewhere else, @stuck ingot.

[glossy sable]

Ask in the BGMI server then.

[sharp sonnet]

ok@glossy sable

[stuck ingot]

@hallow gulch i need the pubg m support not the support of these wannabe admins

[hallow gulch]

In your case, there is nothing we can do. We do not optimize the game, nor are we capable to do anything related to certain graphic options' availability on specific mobile devices. Though, feel free to browse some social pages of your mobile device to get some answers, or you can always submit a report stating your feedback in #old, if you haven't already, @stuck ingot.

[celest shadow]

Snapdragon 732G is not capable of running 60 FPS or above, @stuck ingot. You need at least Snapdragon 855+ or above to be able to run 90 FPS, considering that your device has a 90hz display refresh rate.

[stuck ingot]

120 hz*

well thanks , you disappointed as always ❤️

[glossy sable]

¯_(ツ)_/¯

[celest shadow]

Please consider researching properly or asking us here first before purchasing a device since there are hardware limitations, @stuck ingot. Snapdragon 732G is simply not powerful enough to handle 90 FPS, even if your screen refresh rate is 90hz or above.

[stuck ingot]

@celest shadow these are the benchmark results of my previous phone honor play with kirin 970, now you tell me how that has extreme fps option and my new phone doesn't

[flint delta]

@celest shadow I contacted the customer support to recover my hacked account and they told they will process the case within 60 days and they closed the conversation
but again I started a new conversation accidentally does it means my previous ticket will be cancelled?

[glossy sable]

Because it did, and Poco X3 didn't, period. You're just wasting everyone's time and you'll get yourself muted, nothing else.

[stuck ingot]

yo mods can you this wannabe mod not to tag me any more

[tender drift]

@stuck ingot its because of the hardware bro i have same device 🥲

[glossy sable]

Feel free to block me. :)

[stuck ingot]

yup

[glossy sable]

Don't share your personal email address here, this is a public channel.

[steep kite]

Ok

been a pubg mobile player since season 1 and have played thr game till it was banned in India, after it was banned i was not able to access my account through gmail, the game directly created a new account which seemed odd because my pubg was linked to my gmail Later on i searched for my account through my character id in the in game friends search, i saw that my account was there but the name and region was changed, my account has been delinked from my gmail and the details have been changed, i can confirm this because the id is still der in the same clan i was in which my friend was able to confirm, this seems to be a serious issue, i have all the relevant proof of gameplay and screen shots of my account as i have been playing on it since day 1, the hacker has somehow delinked my only gmail i had on the game and has renamed it, please help me, i am attaching the hackers current id stats in the mail, his name is in arabic and when i searched for translation it meant 'kick me out', it took me really long to figure this oit because i did not have thr global version in my phone and the character id, i found my id because i had taken alot of screen shots of winning games and my personal stats, i hope you are able to help me, the account means alot to me, i can give you more proof if any required, please let me know.

[celest shadow]

As aforementioned, there are hardware limitations and Kirin 970 is Huawei's flagship processor, and the device in question ("Honor Play") has been released for a while now; the developers had enough time to optimize PUBG MOBILE for these devices. Feel free to submit or edit your feedback in #old if you would like to include additional details.

[flint delta]

@steep kite contact ingame customer support which is the only thing you can do right now

[stuck ingot]

thank you and one more thing ummmmmahhhhhhh 😘

[celest shadow]

There shouldn't be an issue if you had accidentally opened a new ticket. Your request will still be processed. The customer service will contact you again when it has been completed.

[celest shadow]

This is a community support channel. Feel free to block the user in question.

[rare goblet]

account transfer unfortunately we are unable to provide pubg mobile eu

[steep kite]

It is not helpful due to bot response, they are not able to understand

[rare goblet]

account transfer unfortunately we are unable to provide pubg mobile eu and I am not getting option to change region.

[celest shadow]

If your account is currently in Europe, you will not be able to transfer your account and switch to another country/region at will due to GDPR laws.

[celest shadow]

We are sorry to read that. For account related issues, please contact the customer service in-game for further assistance. You will need to answer the FAQ bot according to your issue so that you can be connected to the proper customer service representative.

[golden coyote]

This is not working pls help me as I need to transfer data to battle grounds mobile india

[rare goblet]

@celest shadow I am not getting option to change region.

[glossy sable]

You can't play BGMI if you're in the EEA.

[golden coyote]

But this is global version and I need to move my account out of EEA but pubg is not responding..

[rare goblet]

@golden coyote same problem with me

[glossy sable]

Yes, because it will not work.

You want to get BGMI too @rare goblet?

[rare goblet]

Yes

[golden coyote]

@celest shadow pls help..

[glossy sable]

Just create a new account and move.

[tender drift]

@celest shadow is it the in game server Europe or in game region as European countries that can't be changed

[glossy sable]

We do not provide support for other clients.

[celest shadow]

@Piston I am not getting option to change region.
Please refer to my previous message, @rare goblet.

[rare goblet]

I live in India only. never went out of india

[atomic fog]

Data transfer problem in bgmi😣

[golden coyote]

@celest shadow but we have grinded a lot and if pubg does like this for Indians?

[rare goblet]

So brother, how did the server of Europe go?

So I never use vpn

[atomic fog]

Please help🥺

[rare goblet]

Help @celest shadow

[atomic fog]

I want to change my country regions in Pubg Global

Country regions option not showing in game

[rare goblet]

@atomic fog yes same

With me

[celest shadow]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version. If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR). For further information, please refer to the following, @golden coyote, @rare goblet, @tender drift and @atomic fog:

https://en.m.wikipedia.org/wiki/General_Data_Protection_Regulation

[atomic fog]

Accidentally made the country region of Europe

i want to do my country regions india

[tender drift]

@celest shadow Thanks 🤓

[glossy sable]

Well that's a bummer but no BGMI for you.

[golden coyote]

@celest shadow but I didn't get the option to select my region when I created my account

[celest shadow]

Accidentally made the country region of Europe
There are no accidents. You must confirm before changing to another country or region. This option should only be used when you are planning to move and stay at another country.

i want to do my country regions india
Unfortunately, you cannot as your account is located in Europe. You may create a new account instead, @atomic fog.

[celest shadow]

The system will automatically set your country/region to where you were currently located upon your account's creation.

[golden coyote]

But I was in India as I have not moved to any countries..

[celest shadow]

Then you must have changed your country to one in Europe from the basic settings. Unfortunately, we cannot help you with this either.

[rare goblet]

There is some other way to get the option country/region @celest shadow

[celest shadow]

There is no other way.

[atomic fog]

Country region option not showing in game

[celest shadow]

That is because your account is in Europe.

[sharp sonnet]

@atomic fog same bro

[golden coyote]

@celest shadow thx for clearing my doubts but I'm not happy after getting to know this..: (

[atomic fog]

Yes same

[celest shadow]

Please read my responses above, @atomic fog. If you repeat your questions, we may otherwise have to mute you.

Please state your inquiry here instead, @reef sapphire.

[atomic fog]

Data transfer problem

[glossy sable]

Get muted noblet.

[tender drift]

@atomic fog bro this is what they are telling read previous message

[sharp sonnet]

@celest shadow My Country Option Is not showing then what i do to unlink with europe and i m indian

[celest shadow]

The option to change your country or region is not available because your account is in Europe. You can either continue playing in the global English version of PUBG MOBILE or create a new account.

Send your questions here instead.

[pearl blade]

If I transfer data from pubg mobile to battlegrounds mobile India, I can't use my account in pubg mobile anymore? This gives me 3 problems:

• I want to see my sensitivity settings, controls in pubgm but can't
• I can't add the friends from pubgm to this new one
• I can't play if I move outside India ever?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @reef sapphire.

[sharp sonnet]

@celest shadow then No Solution to transfer account to BGMI

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @pearl blade.

[acoustic anvil]

I am also indian i never set my region to any eu region insted in never ever got option from starting to do that and i have also invested so much of my money in it i live in india and i want my region to be india due to it i am unable to transfer my id to bgmi and i want my account out of eu region!

[celest shadow]

No if your account is in Europe.

[pearl blade]

Yea I'm asking how I can see my sensitivity settings, controls, friends in pubgm after I transferred data, should ask about this game in Indian one instead?

[celest shadow]

Please refer to my response in this regard, @acoustic anvil.

[tender drift]

@pearl blade you can't bro you have set up again

[celest shadow]

Yes, you need to inquire about this matter in the other server. I We do not provide support for other versions here.

[sharp sonnet]

@celest shadow i want my account is in india then what i do

[pearl blade]

Where can I find discord server invite for other versions?

[celest shadow]

You can create a new account.

[celest shadow]

Feel free to browse the Internet.

[pearl blade]

Aight, thought it'll be available in this server

[sharp sonnet]

@celest shadow But My account worth 250 crore

[dusky sparrow]

For which version do u need

[acoustic anvil]

With due rispect , But i have never ever set or created my account in eu region plese understand my metter it is different from other becausr other have changed but not i and i think i have that right thai if i have not dont this than how can my account can go in eu region this is not fair!

[pearl blade]

Found it already, thanks

[night cloak]

@celest shadow i am in Egypt server i am transfer to bgmi its possible

[uneven forge]

@acoustic anvil same problem with me

[sharp sonnet]

@acoustic anvil You Are Right Bro

[acoustic anvil]

@uneven forge @sharp sonnet thnx for your support we are right that we have never changed our region ever so how can our account can go in eu region

[sharp sonnet]

@acoustic anvil We Are With You Brother

[celest shadow]

Your country or region cannot be switched without your authorization. Please do not repeat your questions here as we are unable to assist players with this matter.

[uneven forge]

I've created my account during season 2 at default options, and never changed my region, now I am unable to transfer my data to BGMI. Really upset. I've spent soo much time on my account and now the result is😔

[sharp sonnet]

@uneven forge Ya Same

[uneven forge]

@celest shadow You are saying that forget all the efforts and money we've invested in last 3 years. It's not fair.

[inner warren]

Plz help

[sharp sonnet]

@celest shadow We Don't Have Country region option then how we can change country to EU Europe

[inner warren]

Same bro

[acoustic anvil]

I understand your problem but i am not single guy whos account has been transfered to eu without our permission there are many more like me my be this can be a bug or glich of pubgm because a app cannot be perfert all the time , i request you to take our problem seriously to pubgm and help us to get out of eu region.

[sharp sonnet]

@acoustic anvil Right

[quartz copper]

I need help with my account.

[uneven forge]

I've created my account in Karnataka, India With an Indian Email id then how your game created my account as in EU.

[mild phoenix]

Transfer my account outside of EU

#helppubgmobile

[celest shadow]

@Piston You are saying that forget all the efforts and money we've invested in last 3 years. It's not fair.
We are sorry but please be advised that this is something that we cannot help you with. If you had changed your country or region to one in Europe, then your account and its data will remain there due to GDPR laws, @uneven forge.

Same bro
Please refer to the following response:

#questions message

[celest shadow]

The change country/region option will not be available if your account is in Europe.

[mild phoenix]

So what I do for EU account transfer to BGmi

[celest shadow]

There are no known bugs or glitches in this regard. Your account's country or region cannot be changed or modified without your authorization, which is done from the basic settings. As I repeat, we cannot help players with this matter here.

[celest shadow]

Please refer to my previous response in this regard:

#questions message

[celest shadow]

How can we help you?

[celest shadow]

The system will automatically set the country you are located in upon your account's creation, which is in your case, India.

Please use English when communicating in this server, @mild phoenix.

[uneven forge]

@celest shadow so dear we the owners of our data, how can we authorise you to transfer our data? Let us know

[sharp sonnet]

@celest shadow 1st I am india
2nd I made my account in india with indian email and phone number ok then how your game changed our Country Region and Lakhs of peoples there account in europe and they invested crore of money in pubg

[quartz copper]

I haven't been able to contact in-game support or emails for 14 days. I need to communicate with someone from Tencent support

[uneven forge]

@celest shadow I've never been outside of my country,

[sharp sonnet]

@uneven forge Yes Same

[mild phoenix]

I am living in India and I make account in India so by mistake of pubg so pubg is mistaking and all players are refunded

[acoustic anvil]

So where should we go to, whome we need to talk to because you cant help us here and this problem is not small that many users region is eu without permission , i can swar that i have not changed my region since playing pubgm. Provide us the way where we can take this problem.

[celest shadow]

You cannot because your account is in Europe. Due to the GDPR regulations, transferring your data outside of Europe is not possible.

[sharp sonnet]

@celest shadow then Don't Give my account Give Me 250 crore i invested in pubg

[celest shadow]

Your account's country or region cannot be changed without your authorization in-game.

[celest shadow]

What is the issue you are currently facing with your account?

[sharp sonnet]

@celest shadow We Not Have Country region Option Then How country region changed to Europe

[bleak knot]

I need help to kick someone who stole my account from my account !!

[uneven forge]

So how can we authorise in game give us the option.

[mild phoenix]

@sharp sonnet same

[storm flume]

Please contact the customer service for further assistance, @bleak knot.

[quartz copper]

My problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quartz copper.

[acoustic anvil]

I also created my account in india and from starting i never got option to change than how can my account be in eu that dosent seems to be fare with us

[celest shadow]

I will not repeat myself any further. You cannot transfer your account outside of Europe because of the GDPR regulations. We may be forced to mute you if you continue inquiring about this matter here.

[mild phoenix]

#pubg it is not fare you are without my permission my account in EU it is not fare #pubghelp

[sharp sonnet]

@celest shadow we will Police Case On You

@celest shadow My Account worth of 250 crore and this is not small amount

[uneven forge]

Don't be toxic guys. Calm down.

[mild phoenix]

@uneven forge I have level 2 m4 glaciers to day in free but it is EU account it is not fare

[uneven forge]

@celest shadow Can you please investigate just once again, and find a way to do something about our matter please. Please. I believe there must be a way.

[mild phoenix]

@uneven forge yes I am with you #helppubg

[inner warren]

I am also with you

[sharp sonnet]

@uneven forge i am also

[quiet vector]

How can transfer PUBG mobile EU ac to bgmi

[inner warren]

They transfer my data to eu without permission

[stoic charm]

Ban to him

[celest shadow]

There are many other content creators that are promoting these, @stoic charm. Feel free to report the bugs to #old so that the developers can quickly patch them.

[celest shadow]

There is nothing to investigate if your account had either been created in the European Economic Area (EEA) or you had switched your country to one of the countries in Europe. There are no issues with the system, please do not use these as excuses.

Your country simply cannot be switched without you authorizing it.

[feral forge]

could you please elaborate your issue, @bleak knot?

[uneven forge]

Thanks for your reply.

I am going to die if I don't get my data, You guys don't how I am connected with my account, how I have purchased RP every season.

Thanks PUBG Mobile

[lavish ice]

Help me social media account can't link

[unborn mountain]

Is your storage full at the moment?
Have you tried clearing your game cache?
Have you tried re-installing the game?

[tawdry cove]

@uneven forge What are you saying bro

[unborn mountain]

Did you unlink your social media previously?

[rugged bronze]

No

It was the first time

[uneven forge]

Really depressed brother,

[unborn mountain]

Avoid conversations please, @uneven forge@tawdry cove
You can further continue through DMs.

[rugged bronze]

Please help me link my account to twitter/Facebook I want to transfer my data

[feral forge]

Where are you from, @rugged bronze?

[rugged bronze]

India

[feral forge]

You may need to use a VPN in order to be able to link another social media account. Please use this at your own risk.

[uneven forge]

Block us, If you can't give us solution you just avoid us, great support.

[rugged bronze]

Ok But if that also didn't work I contacted the in game support but there only Bots replies :(

[tawdry cove]

@uneven forge we can't do anythings bro😭

[bleak knot]

Thank's allot for the help haha I forgot to sey that !

[tawdry cove]

@celest shadow @Piston 1st I am india
2nd I made my account in india with indian email and phone number ok then how your game changed our Country Region and Lakhs of peoples there account in europe and they invested crore of money in pubg

[lavish ice]

@lavish ice yes I try it's not work

[feral forge]

The in game customer service may not able to assist you since PUBG MOBILE is currently not available in your country.

[uneven forge]

Thanks for a satisfying answer

[rugged bronze]

Ok so what should I do?

I used a VPN But still there are no Option to link

[unborn mountain]

Which country did you connect to?

[rugged bronze]

Singapur

Should I try on other country's as well?

[unborn mountain]

Have you tried logging out and logging back in to your account?

[rugged bronze]

Yes I did

[unborn mountain]

No, Singapore should be fine.

How about fully closing and entering back the app?

[lavish ice]

@unborn mountain @unborn mountain

[rugged bronze]

Bro I re started my device and did everything but still no option

[unborn mountain]

@feral forge will further assist you with this matter, please wait for her response, @rugged bronze.

[fallow kraken]

@rugged bronze don't worry you will get link option, try to repair client once.

[rugged bronze]

Ok

[rugged bronze]

Repair the game that shows in the login page?

[unborn mountain]

Please try doing a routine repair to the game.

[rugged bronze]

Should i try that?

[unborn mountain]

Yes, routine repair should work.

[fallow kraken]

yep

[rugged bronze]

Ok I will try

[lavish ice]

Social media account not link on my PUBG GLOBAL ID

[feral forge]

You may also need to use a VPN in order to be able to link another social media account. Please use this at your own risk.

[lavish ice]

I do but not work

[fallow kraken]

use twitter for linking

[keen ether]

Hello PUBG Mobile team, I'm unable to link my account to Battleground Mobile India. One problem I see as I'm connected to other region which restrict my data to move. Please help. My Character Id 5121849447

[inner warren]

Plz help
PUBG MOBILE

[zealous rune]

I mistakly change my country region from india to turkey, it's show 142 days for change again. Please i kindly request u to get back my india country , because I want to transfer my data from PUBGM to BGMI .
Help me:tired_face:

[lavish ice]

Facebook, Twitter same problem

[zealous rune]

What I can do???😢

[feral forge]

since your account is registered or created in the EEA regions, you either intentionally or mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transfer your data into one of the EEA regions, you will not be able to transfer account at will due to the GDPR law, @zealous rune, @inner warren and @keen ether.

[night cloak]

@anyone most of my skins is missing in BGMI is that a bug 🪲 can anyone help me?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[inner warren]

Is there any solution for this,
I want to transfer my id into bgmi 😭

[zealous rune]

@feral forge so we can wait till 142 days to change country to india ?😢

[keen ether]

@feral forge help us so that we can move our account by unlocking the region change opinion as we mention our character Id

[zealous rune]

😔

[night cloak]

I need my skins back 🥲

[lavish ice]

Help me pls

[unborn mountain]

do routine repair

[tender flame]

@feral forge isn't there any other way we transfer our account to india?

[feral forge]

No, if your account was registered or created in the EEA regions, or you have changed your region to one of those, it is bound to GDPR laws. As long as this law exists, you are not permitted to change your country or region, therefore, the change region option does not exist for you. So your only option is to create a new account, or continue playing in the global English version of PUBG MOBILE. There is no other way. @inner warren @zealous rune @keen ether

[lavish ice]

I have done but not working ,

[feral forge]

please refer to my above message, @tender flame.

[hardy pond]

I am getting same

[lavish ice]

Do you have any answer for my problem?

[lavish ice]

Facebook Twitter not linked on my account

[uneven forge]

Is there any chance for transferring our data in future ? Or we should delete our account?

[lusty mantle]

i mistakly change my country region from india to eu ,would you please help me to change my region

[rugged bronze]

@feral forge @unborn mountain

[uneven forge]

They said not possible bro, kindly check old chat

[rugged bronze]

Used VPN Repaired The client Still no Option :(

K

[pallid briar]

Can you provide a screenshot of your region settings?

[rugged bronze]

Here is region/Server Ss

[lusty mantle]

ok will

[feral forge]

Could you please try to set up a DNS? refer to subpoint 4.3 in #faq and see if that helps, otherwise you may install the 1.1.1.1 dns app and see if it works too, @rugged bronze and @lavish ice.

[rugged bronze]

K I will try :(

[pearl trail]

This is showing

[pallid briar]

We provide community support only for the global English version of PUBG MOBILE here, @pearl trail.

[lusty mantle]

this my problem

[pearl trail]

😑

[static horizon]

1.5.1 beta download link please

[pearl trail]

This will also show in gl how to fix in gl tell me@pallid briar

[warm gale]

I need help every time I try to login through an email that appears like this

[wanton shell]

Hey Please Help me 😭

@feral forge

[pallid briar]

I meant the "region settings" in the basic settings section. Please be aware that if your account was registered and created in the European Economic Area (EEA), you will not be able to switch countries or regions at will due to GDPR laws as well.

[static horizon]

?

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @static horizon.

[rugged bronze]

@feral forge I Used DNS And then it showed that my account was still linked To Facebook( I unlinked It 6-7 Days Ago) Now I again Clicked on Unlinked And Now there is 6 Day cool down again :(

[static horizon]

1.5.1 beta download link

[chrome scarab]

Hello
My account was linked with twitter but when today I logged into the game it was unlinked and linked with Gmail on 3rd link slot.
It is not done by me or any of my relative
Please remove this login from my account
My account ID is :5241875776
Thanks

[pallid briar]

Please refer to this message, @static horizon.

[rugged bronze]

@unborn mountain

[static horizon]

No download link on that website

[thin void]

@wanton shell how you get this ban? Have you use any files/hack IN global before? Or just tell me how

[pearl trail]

Don't login to gl after data transfer

[feral forge]

You may login from your Facebook account, it will cancel the process.

[pallid briar]

Maybe try these two links.

Android:
https://web.gpubgm.com/m/download_android.html

iOS:

https://web.gpubgm.com/m/download.html

[wanton shell]

Bro after Transfer my Data in Bgmi

[thin void]

No that's not the reason

[rugged bronze]

Sorry I didn't got what you said @feral forge

[lusty mantle]

how can i data transfer my korean account to bgmi

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @lusty mantle.

Please contact the customer service for further assistance, @chrome scarab.

[pallid briar]

She meant that you can login using your Facebook to cancel the unlinking process.

[rugged bronze]

If you want me to login My Facebook account Sorry mam I Forgot the password of that why i was linking the Facebook to add a new twitter account @feral forge

[rugged bronze]

I don't remember the pass :(

[pallid briar]

Are you trying to unlink the Facebook account?
In that case you have to wait for the cooldown to end.

[compact iris]

any admin? i need help

[pallid briar]

You can also try to recover your Facebook account by contacting their respective customer support, @rugged bronze.

[night cloak]

@celest shadow

[compact iris]

when i am trying to login my pubg saying authorize failed how can i fix it?

[night cloak]

you missed my message

[rugged bronze]

Yes but I did it 6 days before and today the cool down was about to end but when I logined it showed no option so I came here and now used a DNS I got the option again to unlink Facebook account @pallid briar

[compact iris]

when i am trying to login my pubg saying authorize failed how can i fix it?

[unborn mountain]

Why did you click on unlink?

You'll need to wait for around 2 weeks btw, after unlinking there will be no (+) button for awhile.

[rugged bronze]

:(

Ok but after 2 weeks if the option doesn't came back wait should I do

I know there is a lot of time to transfer data but I want to play on main in BGMI

[unborn mountain]

If the issue persists, please dont hesitate to ask on the support channel again.

[rugged bronze]

Ok sir

Thanks for the Help

[faint ice]

My account that has been closed for more than 15 days got banned jut for login out and in i play in my phone and i use no cheating

[polar marsh]

Please refer to the private message from @polar marsh for further information, @faint ice.

[compact iris]

when i am trying to login my pubg saying authorize failed how can i fix it?

@polar marsh

[lusty mantle]

i need help\

[unborn mountain]

State your issue, @lusty mantle.

[lusty mantle]

unfortunately we are unable to provide PUBG MOBILE EU account Transfer services BGMI transfer fail

please help me

[compact iris]

when i am trying to login my pubg saying authorize failed how can i fix it?

[lusty mantle]

i dont have country region change option

[feral forge]

since your account is registered or created in the EEA regions, you either intentionally or mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transfer your data into one of the EEA regions, you will not be able to transfer account at will due to the GDPR law, @lusty mantle.

[compact iris]

@lime juniper

help me sir

[lusty mantle]

if im played in pubg global version ,can i play with bgmi players

[pallid briar]

No you cannot.

[past matrix]

Do we have any option to get that Country/region option in the game

[strong nest]

Hey

[strong nest]

my account was block peranently

[lusty mantle]

it means i cant get my account back

[strong nest]

permanently*

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strong nest.

[golden coyote]

@celest shadow thus option is glitched

[pallid briar]

Can you try re-installing the game from an official source?

[lusty mantle]

hi do u have this issue

[celest shadow]

It is not glitched. That is how it was intended to be. If you accept, then nothing would happen. If you disagree, it will prompt you to delete your account.

[compact iris]

@XZiSTENZ#0007 suddenly happend that

[pale glade]

error =unfortunatly, we are unable to provide PUBG MOBILE EU account transfer service at this time

[pallid briar]

That may occur if you downloaded from an unknown source or tampered with the game files. You can try doing a routine repair or re-install from an official source and see if that helps.

[pale glade]

can someone help

[golden coyote]

@celest shadow then it will not remove us from EEA region?

[unborn mountain]

Yea, you cant.

[celest shadow]

You cannot transfer your account outside of Europe.

[celest shadow]

No, that is not what the option is for.

[golden coyote]

K thx.. 😐

[pale glade]

but i live in INDIA

[rugged bronze]

@feral forge @unborn mountain

Thank you sooo much mods

[vernal kindle]

I want to transfer my data to BGMI BUT IT IS NOT HAPPENING

Please help

[silent belfry]

hello supports

[unborn mountain]

Im not a mod, but happy to help you.
Have a great day ahead.

[unborn mountain]

We are unable to provide PUBG MOBILE EU account transfer service at this time.

[inner warren]

Plz help,
I want to transfer my id into bgmi

[unborn mountain]

Unfortunately nothing can be done.

[silent belfry]

does pubg mobile provide an api for tracking results and stats ?

i need help at this please

[unborn mountain]

Sure thing, I'd be more than happy to help you with the issue you're facing, once more as well, have a great day/night ahead.

[celest shadow]

No, there is no public API for PUBG MOBILE.

[pale glade]

same problem dude

[celest shadow]

I want to transfer my data to BGMI BUT IT IS NOT HAPPENING

Plz help,
I want to transfer my id into bgmi
This happens because your PUBG MOBILE account is currently in Europe, and you will not be able to transfer the account or its data to another version due to GDPR or otherwise known as General Data Protection Regulation, @vernal kindle and @inner warren.

[silent belfry]

the pubg steam does provide it
why not pubg mobile

[celest shadow]

Feel free to provide your feedback in #old.

[valid marsh]

@celest shadow hii can i play BGMI MORE THAN 5 HOURS A DAY??? 😫

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @valid marsh.

[valid marsh]

@storm flume where i can go for BGMI??

Share link plzz

[celest shadow]

Feel free to browse it on the Internet, @valid marsh.

[valid marsh]

@celest shadow i browsed lot of times no result i got🥺

[sharp stratus]

Please can anyone help me to solve this problem 🙄

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp stratus.

[celest shadow]

It is the top result when you search for the game's Discord on Google.

[valid marsh]

Should i add discord with BGMI??

[pale glade]

Help pls

[valid marsh]

@celest shadow ?

[celest shadow]

Yes.

[celest shadow]

You will not be able to transfer your account outside of Europe due to GDPR laws.

[valid marsh]

@celest shadow i couldn't find any results??

[celest shadow]

Feel free to ask other players in #chat.

[silent belfry]

i provided a bug already and no one replied to me

[magic spade]

Is there a way to get in contact w a pubg official in this server?

[celest shadow]

Please edit your message and include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[celest shadow]

What does it concern and how can we help you?

[magic spade]

Someones acc got hacked. And they are registered for PMNC w that account

I need to talk to someone from tencent

[celest shadow]

For account related issues, please inform the person to contact the customer service in-game for further assistance.

[magic spade]

That’s a long process which doesn’t do anything

[silent belfry]

do you think if i ask for a public api to the support they will provide it ?

[magic spade]

Thats why im here. I’d rather talk to someone in person

[wide rune]

Actually I am from India and I have to transfer my global account to battlegrounds mobile india account but I have linked it with play games and during transfer tere are only 2 options which are Facebook and Twitter so after the launch will I be able to migrate my account with play games or I have to link it with Facebook or Twitter and to link it with Facebook or Twitter there is no plus sign to link it please help because I want to migrate my id asap

[celest shadow]

Only the customer service in-game can assist players with account related issues. We are unable to help players in-game account issues here on Discord.

[quiet fractal]

Hello

[wide rune]

Please help anyone

[zealous rune]

@wide rune connect to vpn u get plus sign

[quiet fractal]

Hackers I'd 51455856919 and this is my I'd 61255448467

[vocal hound]

I am from india and i want to know my country/region because that option is missing in my account

[zealous rune]

@celest shadow i try so many times but customer service doesn't help 😕😔

[pallid briar]

Can you provide a screenshot of your region settings?

[pallid briar]

Please refer to subpoint 5.5 in #faq.

[wide rune]

Bro I linked my account but after disconnecting the vpn it only shows play games logo there but does not shows Twitter logo but I have linked it

[feral forge]

You can only use Facebook or Twitter to transfer your account. Could you please try to set up a DNS? refer to subpoint 4.3 in #faq and see if that helps, otherwise you may also try to install the 1.1.1.1 dns app and see if it works too?

[pallid briar]

Your account was registered and created in the European Economic Area (EEA), you will not be able to switch countries or regions at will due to the GDPR law.

[vocal hound]

Help me changing my country/region to my resinding countryi.e., india

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters.

[vocal hound]

I never registered my account in the EEA but these tencent and krafton developers sold the data of many players like me to EEA

[pallid briar]

You will not be able to transfer your account outside of Europe due to GDPR laws.

[vocal hound]

Then how will i transfwr my account to bgmi

[hallow gulch]

You simply can't, feel free to continue using your account or start fresh, @vocal hound.

[vocal hound]

Ok give me my time and money back

[hallow gulch]

Feel free to contact customer support for assistance, @vocal hound.

[vocal hound]

I never registered on EEA

[quiet vector]

@vocal hound same problem bro

[fallen hill]

Transfer data outside AAE

How i transfers data Europe to asia

[night cloak]

I got this all the time
How can I fix it

[fallen hill]

Use vpn

[fallen hill]

Plz tell me abou this

[pure flicker]

How can I get uc on a korean account

[night cloak]

Why do u have to use that

Why do I have to use VPN

plz help me

?

[pallid briar]

You simply cannot because of the law.

[night cloak]

@pallid briar

Howwww

[fallen hill]

But the is option available to data transfer outside EEA

[pallid briar]

Please make sure that you are logged into Google Play Games or use the corrected Google account. You should also try clearing the cache and data for PUBG MOBILE, Google Play Store and Google Play Games.

[night cloak]

Okay I will try

[inner warren]

😭

[night cloak]

Can we play BGMI

[fallen hill]

Plz reply

[vocal hound]

Add me as your friend for soloution of your problems

[vocal hound]

I replied you there already

[pallid briar]

As far as I'm concerned that isn't an option. Maybe someone else might be able to help you out so please wait for someone to respond.

[night cloak]

Change region/country option is not showing in my game settings

[fallen hill]

Same problem we need solution we need our Globel Version data back please help some one

[fallen hill]

Please help because we spend so much money on our accounts

[past matrix]

Yes me too

[pallid briar]

Can you provide a screenshot of your region settings from the basic settings?

[feral forge]

Please be advised that we will not be able to assist you with issues related to account or data transfer to another version. If your account is currently in Europe either because your account was created or you had changed your country/region, you will not be able to transfer it out of this region or otherwise known as the European Economic Area (EEA) due to the General Data Protection Regulation (GDPR). For further information, please refer to the following:

https://en.m.wikipedia.org/wiki/General_Data_Protection_Regulation

[night cloak]

Of course

[past matrix]

See this bro

[fallen hill]

All Pubg Mobile EU don't have country Region change option in their accounts

[pallid briar]

Please refer to this message, @past matrix.

[pallid briar]

If account was registered and created in the European Economic Area (EEA), you will not be able to switch countries or regions at will due to the GDPR law.

[pallid briar]

Please refer to this message, @night cloak.

[past matrix]

Broo how it is created without our permission thats the main reason i want

[signal canyon]

Hey bro i have a query

[rigid nacelle]

i want to retransfer my account in global version my 3-4 backpack didn't came

[night cloak]

I tried didnt work

[signal canyon]

Bro how can i login now i am from Pakistan

[lapis vine]

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.

Name:『MR』LAWYER彡

ID:5209894695

Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lapis vine.

[fallen hill]

See in screen shots the is a option of data transfer outside EEA how to use that option

[past matrix]

That option is a glitch bro

[past matrix]

I tried but no use

[signal canyon]

@pallid briar help me

[feral forge]

It is not glitched, @past matrix. That is how it was intended to be. If you accept, then nothing would happen. If you disagree, it will prompt you to delete your account.

[past matrix]

But after accepting that the data should be transferred

[pallid briar]

@signal canyon Can you please elaborate your inquiry?

[night cloak]

I tried to contact with costumer service but it didn't work

[fallen hill]

We want back our pubg mobile accounts EU region to Asia

[signal canyon]

I am from Pakistan
My Pubg Account Is Migrated But I Dont Know Why
Here is the SS

[rigid nacelle]

i think he migrated his acc to bgmi n he was trying same acc for login global

[signal canyon]

No i even dont downloaded BGMI

[pallid briar]

You can suggest that in #old.

[signal canyon]

I meant I Only Play Global i even not play KR

[night cloak]

@pallid briar any solution to change server?

[rigid nacelle]

someone whosoever in india might have access to ur acc that's why

he migrated ur acc

[signal canyon]

No It Isn't Possible

[pallid briar]

Unfortunately, No it's not possible due to the law at the moment.

[rigid nacelle]

can i get my migrated account back to pubg @pallid briar

[feral forge]

let me repeat myself. Due to GDPR laws, You will not be able to transfer your account outside of Europe. The customer service cannot assist you in this regard.

[night cloak]

Even Customer service can take action?

[past matrix]

Brooo how the account is created in Europe without the user's permission??

[feral forge]

Your only option is to create a new account or continue playing in the global English version of PUBG MOBILE.

[signal canyon]

Can U Get Mu Account Back In Global From BGMI

Can anyone reply me???

[rigid nacelle]

@feral forge do you have bgmi official discord link

i am leaving this server as i don't play this game

[feral forge]

You must have selected a region in the EEA while creating your account, or you had switched your country to one of those countries in Europe. Your country simply cannot be switched without you authorizing it.