questions

[modest ibex]

i use buggy to go up

[sturdy igloo]

Hi PUBGM my account got banned and i dont know hy so plz help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy igloo.

[pearl sparrow]

Is it for 10 years?

[night cloak]

My account hacked , but I can still log in from my e email connected hacker connect his Facebook and Twitter please help to recover

[feral forge]

where are you from, @broken loom?

will get back to you soon.

[stone sandal]

Where to connect for BGMI

[feral forge]

feel free to browse for it on the internet, @stone sandal.

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[broken loom]

my country is Azerbaijan but google play and pubg my country is Turkey

[night cloak]

They don't help , they said unlink there account but they log in everyday so I can't unlink there accounts

And soon they log in into Battlegrounds mobile india from that account so I can't recover 😭😭

[feral forge]

One social media can be unlinked only if you have a total of two social media accounts or the third link method are linked to your game account. You may refer to 2.5 in #faq for further information.
So you should first link your Twitter account, then you may unlink Google play from your PUBG MOBILE game account.

[feral forge]

Your credit card do not support your purchase in Turkish lira, therefore your purchase is failed.

[broken loom]

I can't buy only in pubg and it used to be bought

[humble marlin]

is there any option to remove or change 3rd linked phone number??

[night cloak]

why doesnt tier protection work in ace tier so stupid whats the point

Hello, is that the official pubgm contact support site or it’s a scam?

my acc has been baned for 10 years and i did not useing any cheat method

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[feral forge]

You may refer to subpoint 3.4 via #faq on how does the tier protection system works. Also you are free provide your feedback about the rating compensation system in #old.

[night cloak]

Does someone know?

About this site

Is it the official pubg mobile contact support site?

[celest shadow]

This is not for the global English version of PUBG MOBILE, @night cloak. Please contact the customer service in-game instead for further assistance.

[paper elk]

I need help. I want to link to twitter account. But the twitter icon is not showing. What should I do?

[night cloak]

Yes I’m doing this for a month now I’m only talking with robots what’s the point of the support if no one real human p actually cares to help other than bots

@celest shadow

[feral forge]

However, this is what the in-game customer service recommended you to do. We have researched and recommend using your home country/region's currency and exchange rate to make the purchase., you should follow the instructions given by them.

[paper elk]

Anybody?

[feral forge]

unlinking an e-mail address/phone number is not a feature yet.

[pliant plaza]

Cheat or instinct?

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[drifting summit]

the ingame customer is not helpng me out i provided all the details they need ,still they say the details are not valid....my gmail has been hacked and i can login only via my social handles.... the hacker even chaged the name today

[pliant plaza]

Wow ultra instinct

[paper elk]

I need help. I want to link to twitter account. But the twitter icon is not showing. What should I do? it's important, I have to transfer my data to battlegrounds mobile india. Help

[pallid briar]

Feel free to report the player using the built-in report feature if you suspect them of cheating, @pliant plaza.

[feral forge]

have you recently unlinked a social media, @paper elk?

[paper elk]

Yeah I unlinked my facebook, coz someboday hacked into it.

[night cloak]

The customer support service is just bots not real human I need to talk with a real member of pubgm support

[pliant plaza]

Sometimes they use a second cellphone(guest account) to cheat, by streaming their own game play

[night cloak]

Everyone saying to keep sending messages on support but only bots reply

[feral forge]

you will have to answer the bot's question correctly in order for it to redirect you to a real support agent.

[paper elk]

Help me

[night cloak]

thank you that’s actually a very helpful advice

[pallid briar]

If they find the activities suspicious they'll look into it so no need to worry about that. You can also report using this forum if you want: https://bit.ly/3soBavK.

[night cloak]

But What am I supposed to write I’m telling my problem for a month now and no one replied

[paper elk]

How many times should I repeat the same question to get a helpful advice?

Last time also you guys didn't help me.

[pallid briar]

Are you trying to unlink a social media account? If so you can use this as an example:

[paper elk]

Now help me😑

I want to link mine

[pallid briar]

Can you please log into your PUBG MOBILE account (via e-mail address) and see if you can link second social media account there, @paper elk?

[night cloak]

and if both the accounts are linked?

[pallid briar]

Can you please elaborate,@night cloak?

[night cloak]

i can access my account through email but the hacker have unlinked both my social media account

[pallid briar]

How is the hacker accessing your account?

[night cloak]

he must have accessed through one of social media..ive changed all the passwords but..well now in game he has linked his social medias...

[feral forge]

If you are not able to provide all of the information accurately that they requested you, or that it does not match with what they have, they will not be able to assist you further, you will need to keep trying.

[pallid briar]

You need to contact the in-game customer service to unlink any unauthorized social media accounts.

[night cloak]

i know right? but all they are giving me is the hot topics faqs

[paper elk]

I have already logged into Pubg mobile using my email. And I have also linked my google play account too. But the problem is to data transfer my account to BGMI, I need my account linked to either twitter or Facebook. So I have to link to twitter. But the twitter icon is not showing in my settings

[night cloak]

and is not connecting me with the real agent..

[pallid briar]

Can you try following this example and make sure to answer all the questions correctly so it redirects you to a real agent.

[night cloak]

Why there is no one that works on the pubgm support available?

Only bots are

I wrote everything correct

[paper elk]

@pallid briar

[night cloak]

And still only bots replying

[paper elk]

You have to do like in that example and give your user information, otherwise only bots will reply

[pallid briar]

Can you provide a screenshot of your basic settings please?

[celest shadow]

Are you currently residing in India?

[paper elk]

Yes

[celest shadow]

You may need to use a VPN to be able to link another social media account. This method would not necessarily work and please do it at your own risk, @paper elk.

[paper elk]

I tried that, but at that time only Facebook option is showing, still no twitter. And I can't access it coz it's hacked. So what should I do?

[celest shadow]

Then you should link a Facebook account instead.

A different Facebook account, by the way.

[paper elk]

As I said earlier I unlinked my facebook account coz it's hacked. So I have to wait for 6 days. But why wait? All my friends got that twitter option. Why me?😑

[celest shadow]

Do you have the Twitter application installed on your device?

[paper elk]

No

[celest shadow]

That is probably the reason why. Please download Twitter from the Google Play Store or AppStore so that the option to link it would appear.

[paper elk]

Ok let me try. Should I have to use vpn then?

[storm flume]

Please do not use languages other than English, @north echo. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You do not need a VPN, but if you still cannot, feel free to use it at your own risk.

[north echo]

I cannot speak english

[paper elk]

Ok

[feral forge]

You may join the MENA regional community server via subpoint 3.1 in #735483472432594994 to get assisted with your language.

[night cloak]

My account is hacked i only have my e mail and phone number that I connected , the hacker connected his Facebook and Twitter please help me to recover

[feral forge]

you will have to contact the in-game customer service, as only they can assist you with account related issues. You may follow the steps in this screenshot as reference, @night cloak:

[night cloak]

Not even bots reply anymore

[north echo]

I get a message that I'm logged in with a newer version of the game

I get a message that I'm logged in with a newer version of the game

what should I do

[feral forge]

Please wait for some time, if the issue persist you may try clearing the app cache and data of the game to restart the conversation.

[storm flume]

Please contact the customer service for further assistance, @north echo.

[hazy peak]

What is carding uc

[feral forge]

you may google it, @hazy peak.

[tender cargo]

#questions hello I Want To submit a complain about a YouTuber and Telegram channel they are giving hacks in free how can I ?

[celest shadow]

It is an illegal activity that you should not do.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @tender cargo.

[mossy shuttle]

whats the cafe event?? do you get likes by playing with friends?

[storm flume]

Please do not use languages other than English, @hazy peak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[paper elk]

It's still not working. And it'so ftustating. I have missions to complete.

[glass warren]

how to enter in miramar pubg mobile gameloop time taking😩

[tender cargo]

I am facing that error

[celest shadow]

You can get 1 LIKE every time you log into the game, up to a maximum of 8 LIKEs every day. For example, when you close the game and log in again later, and access the event, you will receive 1 LIKE.

[mossy shuttle]

so spam open, access event then close game each day

[celest shadow]

Please make sure that you have Twitter installed and logged in with your account. Enabling the VPN is your choice, but if it doesn't work without it, then you can using it to link your Twitter account.

If this does not work, you may need to link a new Facebook account instead.

[strange roost]

I am trying to download game loop in quatar the launcher is aleays in Chinese and when I try to select the settings it does not open any help

[lavish sequoia]

@feral forge @celest shadow
Please, I wanted to report Team Hacker in pmnc
How do I report?

[celest shadow]

There are more mobile players compared to emulator players, hence matchmaking duration may take longer than usual. We recommend playing on your mobile device if you want faster matchmaking.

[storm flume]

You can now access #emulator-chat and #emulator-support, @strange roost. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use #emulator-support for further assistance in this regard.

[lavish sequoia]

@celest shadow

[spring cove]

how can i add a social media account, i cant link a new social media account

there is no option to link a new social media account

[celest shadow]

Please follow the highlighted example. You cannot report a YouTube channel with the custom channel link. You need to obtain the channel link from a PC or by opening YouTube on your chrome browser, search for the channel and copy the link. Once you have done this, you should only paste the channel identification (refer to highlighted example). You cannot include https://www.youtube.com/channel/.

[celest shadow]

@onyx cairn will be able to answer your inquiry when he is available. Please be patient.

[celest shadow]

there is no option to link a new social media account
Are you currently residing in India?

[spring cove]

yes, this is the global version

[celest shadow]

You may need to use a VPN to be able to link a second social media account, @spring cove. Please use it at your own risk.

[spring cove]

alright thanks, i recently unlinked twitter from my linked accounts, is that the reason i cant link a new one?

[celest shadow]

Most probably. Feel free to let me know if you are able to link a second social media account with VPN enabled.

[spring cove]

okay

[wispy spoke]

my acc is occupied by someone Facebook acc which is linked is not mine plz help its not unlinking help me 🙏

[celest shadow]

Please contact the customer service in-game for further assistance in this regard. The attached screenshot can be used for your own reference:

[wispy crag]

hello guys i have a problem with my pubg account

[celest shadow]

Hello, @wispy crag. How can we help you?

[wispy crag]

my account was hacked and linked with another social media account

what can i do about that

i'm afraid the thief will unlink it with my account

[celest shadow]

You should contact the customer service in-game for further assistance in this regard. Please refer to subpoint 5.4 in #faq for further instructions.

[frosty wraith]

Guys if i get banned one day and it's my first time ever even though i don't know the reason, is it normal that I lost all my tier points and stats ?

[celest shadow]

It is intended for certain suspensions.

[velvet cobalt]

Hello

[frosty wraith]

Can I retrieve my tier points and stats if I contact the support ? I am devastated 😭

[celest shadow]

Hello, @velvet cobalt. How can we help you?

[celest shadow]

It is highly unlikely, but feel free to contact the customer service in-game for further information.

[velvet cobalt]

My account got banned year ago for no reason I wasn’t doing anything I was just playing with my iPhone XR and before I get 10 years banned, I was getting banned 10 mins

[polar marsh]

Please refer to the private message from @polar marsh for further information, @velvet cobalt.

[frosty wraith]

Okay I will try, thank you very much. I hope they will answer me !

[ionic lance]

Hi @polar marsh Hi @polar marsh My ID 5287264872 Server : Europe , Location Pakistan, Device : IPhone Xs Max. Why My Likes Are Not Being Counted In Social Star Achievement.

[feral forge]

This channel is reserved for the global English version of PUBG MOBILE related inquiry, if you do not require any assistance you may move to our discussion channels, @old sable.

[night cloak]

Dear admin,

I am Muhammad topas alfatih on PUBG Mobile community, for the first time of my life, i've got banned in this game. I played this game from season 2 till now, learning this game seriously, from beginner to competitiv scene. I NEVER USE CHEAT, 3rd Party App, and every illegal apps.

I dunno what system do u used to ban a cheater. The one think that i know, thw system is broke. I played while am on livestream too everyone see my devices, i used Iphone to play this game for now

I am very disapointed bout your anti cheating system. Please Unbanned my account

This is my account details :
Email : [e-mail]
In-Game Nickname : KOPRESSadezRBN
ID Number : 513363699

My social media :
Instagram : https://instagram.com/topasalfatih/
Youtube : https://youtube.com/channel/UCyAKtYYf12Hwxg_YxI8zR3A
Tiktok : https://vt.tiktok.com/ZSJCgSDMD/

I attach some screenshot bout my account and livestreaming

Regrada, KOPRESSadezRBN

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[lilac token]

good afternoon, so about my account.
i contact with the pubg support and they said they need the first recharge receipt from Google play / app store or something starts with "m"
sadly i ONLY recharged UC from "SEAGM"
i provided all the details to them but they said they can't help me since I didn't purchase from the option they gave.. so that means no hope for me?

anyone?

[valid jewel]

I most likely got banned for doing the mini player glitch, but I wanted to ask does this mean I’ll have to begin from bronze again or?

[formal dune]

Where can I find information about PMNC?

[feral forge]

how may we help you, @glass warren?

[night cloak]

Does anyone know how to fix in pubg lite : Server is busy please try again / i try with vpn but still same

[feral forge]

please submit a report in #old regarding the issue that you are facing, @ionic lance.

[tribal kestrel]

I most likely got banned for doing the mini player glitch, but I wanted to ask does this mean I’ll have to begin from bronze again or?​ 5522860046

[zealous burrow]

@feral forge can you please help me

How can I become an official Beta tester?

[night cloak]

where do I send my screen shot of my payments?

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @zealous burrow.

[feral forge]

You can upload screenshots to an image hosting website such as Imgur, where it convert images into links and you can send it to the in game customer service.

[azure violet]

@feral forge can you help recover my account please ?

[celest shadow]

I most likely got banned for doing the mini player glitch, but I wanted to ask does this mean I’ll have to begin from bronze again or?

I most likely got banned for doing the mini player glitch, but I wanted to ask does this mean I’ll have to begin from bronze again or?​ 5522860046
If your tier has been reset, you will need to start playing from Bronze 5, @valid jewel and @tribal kestrel.

[formal dune]

Where can I find information about PMNC? @feral forge

[valid jewel]

Depends on what tho?

[celest shadow]

Ranking up using unfair methods.

[lilac token]

help?

[muted flame]

I got banned with no cheating

[polar marsh]

Please refer to the private message from @polar marsh for further information, @muted flame.

[feral forge]

Please be advised to only purchase UC from the in-game system or through https://www.pubgmobile.com/pay. Unfortunately, if you have purchased from unauthorized sources or websites, which is against the user agreement, the customer service will not be able to provide assistance to you, @lilac token.

[lilac token]

okay........

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[feral forge]

@Daniel | PUBG MOBILE ESPORTS#1402 will be able to answer your inquiry when he is available, please be patient.

could you please elaborate your issue, @azure violet?

[azure violet]

some one hacked my icloud and accessed my pubg account and then linked his twitter account , i contacted apple but i could not recover my icloud so now i can only access my pubgm account via m email wich is still linked but the hacker keeps logging me out now i need a way to unlink his social media accounts

[pulsar python]

how can we speak with pmnc uk support? @feral forge

[feral forge]

Please contact the in-game customer service for further assistance, you may refer to the steps in this screenshot as reference:

[feral forge]

You may ask in European Esport server.

[azure violet]

i did but they are taking too long to respond like tooooooo long

[feral forge]

if you have already contacted the customer service in-game, please wait patiently for their respond, as the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will respond to you as soon as possible.

[azure violet]

thank you

[pulsar python]

can i please get the server ?

[feral forge]

please check your direct message.

[glossy geyser]

@lime juniper hello sir so many legit YouTubers got Strike on their YouTube channel what's your opinion on this ?.

[plain leaf]

Hello, my account has been banned for no reason for ten years. Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @plain leaf.

[split delta]

I need help with canceling the 10 year ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @split delta.

[unborn mountain]

mam, If you/youtubers get striked for no reason, please send an email to the claimant, or send your concerns on #community-team, when it reopens back.

[celest shadow]

The profile picture has been reset and a punishment has been applied.

The usernames have been reset and a punishment has been applied.

[olive isle]

@celest shadow can I recover my Clan ??? After i transfer my account to other versions i can't able to access my clan and i am clan leader.

[vagrant marsh]

‏Hello
‏Dear Sir / Madam
‏My name is Hisham and my PUBG Mobile account name is baz zagros id:5114343760
‏I request to manually reconsider the action has been taken on my PUBG M. Account (10 years band) the automated respond is not helping at my case I'm claiming that I got band for no reason I did not violate the rules of the game I have been playing this game since the beginning of the game release and I have never violate any single rule I request to remove the ban from my account please.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vagrant marsh.

[celest shadow]

The profile picture for these accounts have been reset and a punishment has been applied, @fossil badger:

▫️ 51449385550
▫️ 51223640120
▫️ 51482433620
▫️ 51382322612

[celest shadow]

You would probably need to create a new clan on the other version. Feel free to inquire about this in the server that provides support for this version.

The profile picture has been reset and a punishment has been applied.

[pearl sparrow]

Can we play with other versions with this version?

[celest shadow]

The profile picture has been reset and a punishment has been applied.

No, @pearl sparrow. Please remember that we provide community support only for the global English version of PUBG MOBILE.

[edgy shell]

@celest shadow Your mod error gave me ban for complaining about kills not getting registered.

[indigo storm]

Can I transfer my account to BGMI in early access

[cyan citrus]

The support here is only for PUBG global.

[unborn mountain]

Yes, @indigo storm.

[jovial marsh]

5161256157 please review this account 10 Year ban with no reason , streammer all the time his gameplay , help portuguese streammer get account Back

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jovial marsh.

[valid marsh]

@celest shadow hello, Can i get my data back into global version after transfer to BGMI???

[celest shadow]

No.

[valid marsh]

@celest shadow is there no any way ? 🥺😭

[warped tiger]

@celest shadow Thank you for your help, you made me happy

[celest shadow]

Unfortunately, no.

[valid marsh]

Piston do u have som info. About BGMI and global?

@celest shadow ??

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @valid marsh.

[worthy crag]

Hi , where Can i send video for report player ?

[gray flower]

i was not using any type of cheats or unfair method still got 10 years ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gray flower.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @worthy crag. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[worthy crag]

Thanks,but how i do its not youtube vidéo

[pallid briar]

You can post the video as a unlisted video and use that too.

[edgy pagoda]

Hi

[pallid briar]

Hey! how can we help you?!

[worthy crag]

Ah yes thanks

[pearl trail]

I need urgent help@pallid briar

[edgy pagoda]

My friends account has been hacked .that guy unlinked my fb account and he added his 3rd party mail and google play store. I have spent nearly 2 lakhs indian rupees in that account i need to retrive it as soon as possible is there any way that you could resolve it

[night cloak]

I accidentally linked wrong twitter I'd with my Pubg account now I want to unlink it but it can only be done after 21 days according to game rules
Can I do it earlier

[pallid briar]

Please state your issue as we are not able to help if you don't say anything.

[pearl trail]

I have linked acc with fb he has unlinked just 6 days left@pallid briar

[pearl trail]

Hacker

[night cloak]

Can any official help me it's urgent

[pallid briar]

Can you please elaborate?

[pearl trail]

Help please

@pallid briar

[pallid briar]

Sadly you have to wait for the cooldown to end.

[edgy pagoda]

Please resolve this problem it is very urgent

[pearl trail]

Help me please we @pallid briar

[night cloak]

@pallid briar can't the support team send the unlink request now?

[unborn mountain]

Contact the customer service for further assistance.

[feral forge]

No, that is not possible. you can only unlink a social media that has been linked for 21 days or longer.

[unborn mountain]

We here are gamers, like you, providing community support.

[edgy pagoda]

How to contact i dont have any access to pubg

[worthy crag]

I have a question if the player is banned, I get my lost rank points

[night cloak]

@unborn mountain can I talk to consumer support by Email or sms but it must not be bots

[pallid briar]

May i know where you are from?

[edgy pagoda]

I am from india

[pallid briar]

Please refer to subpoint 4.10 in #faq.

[edgy pagoda]

I have only my pubg id and purchase receipts

[pallid briar]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation).

[night cloak]

Can anyone reply

[edgy pagoda]

Ok we are not allowed to play by the government..but atleaste i need my account back coz i have spent nearly 2 lakh

[agile thorn]

PMCO registration opens at 21june right?

[pearl trail]

Just no one is helping me

[night cloak]

@pearl trail also they are no helping me

[pearl trail]

@pallid briar

No help

[pallid briar]

I'm not sure but as far as i know you need to wait for the 21 day cooldown to end. You can try contacting the in-game customer support if you want.

[night cloak]

Ok

@pallid briar can u dm the server owner plz one time

[pallid briar]

Can you please elaborate/rephrase your inquiry?

[night cloak]

@pearl trail bro they are telling you that your condition is complicated
Plz try explaining in easier way

[pallid briar]

Please refer to this message bellow,@night cloak.
#questions message

[hot stirrup]

Hello. Is using VPN disallowed and ban worthy, been arguing with a friend about and we're confused

[pallid briar]

Please refer to subpoint 3.18 in #faq ,@hot stirrup.

[feral forge]

We do not recommend the use of VPN as we lack public information about it. You may use it at your own risk.

[hybrid laurel]

Is there any pubg mobile official??
I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hybrid laurel. Remember to read through #faq before asking questions in the support channels.

[hybrid laurel]

Can I use potato graphics on BGMI

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hybrid laurel.

[light condor]

need some help guys

[hybrid laurel]

Can I get BGMI discord server link

[light condor]

i jeed some help

[pallid briar]

You can try searching for it in google!

[light condor]

i need help please

[pallid briar]

We are unable to provide assistance if you do not ask a question or state a problem,@light condor. Remember to read through #faq before asking questions in the support channels.

[light condor]

my account has been unbanned today and i stell cant login

[heady fossil]

Dear pubg i still dont understand why there is fpp option if the matchmaking never starts

[wispy crag]

i'm trying to send an email to the support team and it fails

The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.

[wise flame]

Hi ! I’m from Saudi Arabia and it’s been long time I’m playing on PUBG Korean Version (more than 1 year ) , I spent more than 2,00,000 uc on my account but as you announced global player no longer can play PUBG Korea version so can you please tell me how can transfer PUBG Korean version I’d to Global version 🥺, because I spent so much time and money on this , please reply

Please help

[heady fossil]

Dude u are talking about millions while we can’t afford hundreds 😊

[pallid briar]

FFP match making might take sometime if there are not enough players online playing that mode at that specific time. Once there are enough players you will be matched.

[heady fossil]

I don’t care if there are not enough players even the estimated time is wrong cuz it says 2 minutes but it goes up to 19 minutes and at the end it says it is failed . This is the second day i just spend the whole day with matchmaking and end up with no start

[feral forge]

Lost points compensation is not guaranteed and may vary depending on the situation. Feel free to share your feedback about this in #old.

[heady fossil]

Will you amswer to us as well

[feral forge]

could you please elaborate your issue, @wispy crag?

[feral forge]

could you please provide a screenshot?

[pallid briar]

The match cannot start without enough players joining. Also the "estimated time" is just what it says. Estimated time is not always correct hence why it's called "estimated time".

[heady fossil]

Then they should increase the estimated time

[feral forge]

Unfortunately, account details can’t be transferred from KR version to Global PUBG MOBILE and vice versa.

[heady fossil]

I spent all that time trying to reach diamond and now im stuck therr

[light condor]

hello guys the bann of my account has ended today and i cant login why?

[pallid briar]

You can share your concerns in #old regarding this.

[feral forge]

could you please provide a screenshot?

[heady fossil]

They dont help even in game no help . Maybe We should be rich just like those saudi arabian guys spending millions of dollars in game to be seen or to get our problems solved .

[glossy sable]

That's not how it works, but okay.

[inner stirrup]

My acc got banned for no reason 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @inner stirrup.

[wicked kite]

Vpn use kia tha?

[glossy sable]

English here.

[night cloak]

Can any one help me my account got ban without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[glossy sable]

There you go.

[light condor]

@feral forge yes

[heady fossil]

Tell how it works then .? See they are answering to everyone but me . I also spend money in my account maybe not as much as those other rich peoples but i spent around 20k dollar on those guns and sent planes and ships to people. Besides my problem is not that difficult

[glossy sable]

What is your issue exactly?

[light condor]

@feral forge

its today

[heady fossil]

It has been two days matchmaking doesn’t start on duo fpp . I ranked to diamond

[glossy sable]

Check your DMs with @polar marsh, no need to DM me, @night cloak. Read and follow instructions.

[feral forge]

In your screenshot, it says 16:44 UTC, it is now 14:42 UTC.

[glossy sable]

Well yes, no one plays that. 🤷 Since you got a high rank (yes it's high in Duo FPP) there are less people. There is nothing much they can do about it, what do you want them to do, create Duo FPP Diamond players? 🤨

[glossy sable]

See I told you @light condor, wait for a little bit. It'll be unlocked in 2 hours.

[heady fossil]

Then how people hit the conqueror in same server

[glossy sable]

What server are you in?

[light condor]

@feral forge in my country its 17:43 UTC

[heady fossil]

Na

[glossy sable]

Then it's not UTC. UTC does not change whatever country you are in. Google "UTC" if you are not sure of its meaning.

[glossy sable]

Well yes, FPP servers are not exactly crowded there, let alone Duo.

[heady fossil]

In which server do they play more on fpp ?

[glossy sable]

I don't know, I don't play FPP.

[pallid briar]

They usually play at the start of the season or so when there are enough players playing that game mode so they get matched faster. You can move to #pubg-mobile to discuss about this with other players (They might know ways to rank up easier in FPP and give you tips).

[hybrid laurel]

I'm unable to send messages in BGMI support server.What should I do??

[pallid briar]

Ask a staff member of that server using DMs. Not here.

[heady fossil]

Lol the tips they give me is to create another account and so i can kill bots but it doesn’t work that way as well

[glossy sable]

We are in no way related to BGMI.

This server is only for the global version of PUBG MOBILE. Not VN, not KRJP, not BGMI, not PC/Console, not Beta.

[hybrid laurel]

I can't message to anyone in that server bro

[pallid briar]

@hybrid laurel Please refer to this message.

[glossy sable]

Welp, no BGMI server for you, then.

[hybrid laurel]

@glossy sable I know that but I'm unable to send messages.It's showing Failed to send messages Hold for options.

[glossy sable]

Mention a BGMI staff member in #chat.

Next message about BGMI here will result in a mute. Move.

[toxic island]

Why is Pubg Banning real Players😒Who don't even Hack

[sturdy drift]

@heady fossil

[heady fossil]

Yes ??

[heady fossil]

Maybe they are playing with hackers

@sturdy drift why are you calling me on my discord ? I can’t answer the calls and I don’t know you

[glossy sable]

😂

[twin garnet]

its very urgent

I lost my account for 10 years for no reason plzz help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twin garnet.

[feral forge]

You may consider blocking the user, @heady fossil.

[viral pelican]

Hello I want to remove email

[feral forge]

unlinking an e-mail address/phone number is not a feature yet.

[abstract meteor]

Does Samsung Galaxy a71 only runs 45fps?

How ?
Galaxy A50 runs 60fps

[strong ridge]

Hey can anyone help me with I want to change my European server from my pubg m because it is not transfeerrimg data in bgmi ??
Please

[night cloak]

Send ss

[strong ridge]

@night cloak I am sending you on personal wait md reply there

[night cloak]

It takes around 1 hour to migrate, check it if this helps
And I want ss because I'm not able to understand your message

[storm flume]

Please do not use languages other than English, @tribal quarry. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tribal quarry]

I have a UC ban in pubg, how can I find out the value of the penalties

[pallid briar]

@abstract meteor It is possible that your device is not optimised enough to run 60fps at this moment. You can share your thoughts regarding this on #old.

[night cloak]

Probably your device's ram, rom or processor might be powerful to run 60fps,

HElp

[pearl trail]

Help

[strong ridge]

Can anyone help me with changing my region from Europe to diffrent regions as because when I created my pubg m acc by mistake I have choosen Europe and now it's save and I can't change my region by pubg m rules but some persons know , nd I can't transfer my data in bgmi , so PLZZ help

[pearl trail]

Plz

[night cloak]

What's your problem? @pearl trail

[pearl trail]

Suddenly wrong I'd transffered by tb

[night cloak]

The unknown cash earned through the Royal Pass is not added to my account

[pearl trail]

Fb

[crisp raven]

How to apply for eSPORTS room card

[night cloak]

Log out then login with your main ID easy

[pallid briar]

Please refer to this message: #questions message

[night cloak]

What do you mean?

[pearl trail]

He

Nt showing again I'd transfer@night cloak

[night cloak]

@pallid briar The unknown cash earned through the Royal Pass is not added to my account Help please

[pearl trail]

@night cloak help

Pllz @night cloak

[crisp raven]

I manage a tournament and i need room card

[pearl trail]

@night cloak @night cloak

Help

[night cloak]

Check ur Dm's

<@&481161015728406538> The unknown cash earned through the Royal Pass is not added to my account Pls Help

[pearl trail]

@night cloak nothing come

[feral forge]

The system will keep deducting the UC you purchased legally in-game or through https://www.pubgmobile.com/pay until all the illegally obtained UC have been deducted completely. You can check how much illegal UC you have purchased in the past by checking the payment receipt or by contacting the third-party website or individual.

[pearl trail]

@feral forge wrong I'd transffered in bgmi by fb help

@feral forge

@night cloak

[feral forge]

Account that is created or registered in the EEA regions will not be able to transfer account at will due to the GDPR law, there is no other way.

[night cloak]

Listen to me

[pearl trail]

Yes

[night cloak]

Go to your settings

[pearl trail]

Dm@night cloak

[small wolf]

Is there a way

I can like reset my guest account ?

[feral forge]

please provide us a screen recording of the issue. And please do not mention the role as it is reserved for server related emergencies.

[flint pelican]

does anybody know how i could contact a pubgmobile reddit moderator?

[night cloak]

Is there any log records such as spending etc. in the account?

[quick wing]

Pubg support help me , my account losses???

[night cloak]

Will all the unknown cash that I didn't receive come back?

[sharp onyx]

If someone tries to transfer their account to outside of EU, what the minimum number of days it takes for the process to complete?

[night cloak]

@pearl trail check your dm's fast

What are the mod's doing?

[quick wing]

My account has been hacked??

Can you help me !!!!!!

[shrewd furnace]

IF WE USE GFX TOOL THEN WILL IT VIOLATE THE RULES??

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @shrewd furnace.

[small wolf]

how do I make an account with my phone number. It keeps saying failed or some

[night cloak]

You have probably gone to an unknown website which is giving free uc and after you login your ID got hacked right?

[quick wing]

No

[night cloak]

Clear cache in Settings>apps>Pubg mobile>storage>clear cache

[quick wing]

Some one hack Facebook and deleted

And he linked by tweeter

I went Unlink from my account

[night cloak]

Bruh, you can recover your account by entering your mobile number and password

[strong ridge]

Hey can anyone help me with I want to change my European server from my pubg m because it is not transfeerrimg data in bgmi ??
Please

[small wolf]

What do I put as the password @night cloak

[night cloak]

😑

How can I tell you bro

[small wolf]

Bruh

[quick wing]

I can long by Email, put he long with tweeter, how can unlink tweeter ?

[small wolf]

Do I put like

[night cloak]

Ur password has to be secret @small wolf

[small wolf]

Anything? Or do I have to put

Breh so anything?

It could be 12344582747174 something random af?

[night cloak]

Use capital letters, numbers, etc

[night cloak]

For an exmple

[small wolf]

Okay so it doesn’t have to be my password of my ohone

Or email

[night cloak]

T5b8lF4d-7

[night cloak]

U can put something like this

[small wolf]

okay

[night cloak]

I'm helping more than mods lmao

[small wolf]

Idk where apps is

I don’t see that in my settings 🥴 LOL

[quick wing]

Plz help me !!!

How can unlink tweeter from my account!!

Some one he long my account

[flint pelican]

change twitter* password

[quick wing]

I can’t

[mortal apex]

Please contact the customer service in game for further assistance.

[strong ridge]

Hey can anyone help me with I want to change my European server from my pubg m because it is not transfeerrimg data in bgmi ??
Please

[quick wing]

No one help me there

[strong ridge]

how to change region to outside of EU? Help help help

[mortal apex]

You can change your server from your basic settings.

[strong ridge]

@mortal apex no I can't because the eu region doesn't allow to change region

[mortal apex]

You need to have two social media’s in order to unlink one of those.

[knotty pumice]

Sir I've migrated my main account from using Facebook but it migrated my old account when i opened in main account in global version it is showing it has migrated but i can't access it please help me sir thank you

[strong ridge]

how to change region to outside of EU

[mortal apex]

Exactly. I was referring to the server. You cannot change your region due to the the laws.

[quick wing]

Some one he hacked my account in tweeter, cannot unlink tweeter,
Just I have long by Email

[strong ridge]

So where will o get my id in bgmi I am.living in india@mortal apex

[mortal apex]

You may follow this screenshot as reference. Make sure you provide them all the information required, @quick wing.

We are unable to assist you any further. Only the customer service can help you with account related issues.

[paper current]

Hello, if my account became unlinked to anything how can I restore my account?

[bitter yew]

Can I transfer my account to the Vietnamese version?

@mortal apex

[storm flume]

Please contact the customer service for further assistance, @paper current.

[celest shadow]

If you do not reside in Vietnam, we do not recommend transferring your account to the Vietnamese version. Please continue playing in the global English version of PUBG MOBILE.

[bitter yew]

@celest shadowI want to play the Vietnamese version, can you tell how to convert?

[celest shadow]

Please refer to my previous message.

[bitter yew]

Yes, I read it, but I do not want to play the international version and I want to convert to the Vietnamese version!! @celest shadow

[waxen parcel]

I got banned for no reason 🤔😐

[bitter yew]

@celest shadow

[waxen parcel]

I got banned for no reason, why dude!?

[wide void]

You may refer to subpoint 2.12 #faq @bitter yew @waxen parcel

[paper current]

I only get the bot reply it didn't help

[bitter yew]

Yes, I read it, but I do not want to play the international version and I want to convert to the Vietnamese version!! @celest shadow

[paper current]

I have lost my account for 14 days now 😦

[elfin lantern]

arabic

[merry raft]

Same so i want to receive it

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @bitter yew.

[paper current]

:((

[bitter yew]

Can anyone help me convert the Vietnamese version?

[merry raft]

My account is mythic fashion with max upgraded weapons

[wide void]

@merry raft avoid general discussion hete

[elfin lantern]

unban XZ||JUBY

[polar marsh]

Please refer to the private message from @polar marsh for further information, @elfin lantern.

[wide void]

You can download pubgm vietnam and then login using the account you wish to convert it will be converted into Vietnamese verison

[merry raft]

What do you mean?

[wide void]

@merry raft you can use #chat for general chats

[merry raft]

Ik but i have to talk to the support

[celest shadow]

You may send another message to the customer service as a kind reminder if you had not been responded to within a reasonable time span, @paper current.

[merry raft]

Can customer service help me to get my account back?

[bitter yew]

@celest shadow

[celest shadow]

Yes. Only the customer service in-game will be able to assist you with account related issues. Please cooperate with the support agent and provide them with all the information that they need

[bitter yew]

@celest shadowI logged in to the international account in Vietnamese, but it asks me to register for a new account

[celest shadow]

We provide community support only for the global English version of PUBG MOBILE here.

[merry raft]

I text them many many times they won't help me

[bitter yew]

Do they own Discord?@celest shadow

[celest shadow]

Please be patient.

[celest shadow]

No. There isn't a Discord server for the Vietnamese version of PUBG MOBILE.

[merry raft]

I text them from S10 but every time they finish the conversation

[celest shadow]

As far as I know, you cannot transfer your account outside of the European Economic Area.

[celest shadow]

If you are unable to provide the customer service with the information that they require from you, they may close the conversation.

[prime juniper]

<@&481161015728406538> 5396522305 this id is global version but midas buy said thats vetnam region how can it be possible ???

[wispy badge]

Hello, this person 51485739688 is using my hands with an account for him and put my personal picture in the middle of an inappropriate and indecent picture, and this bothers me and affects my career inside Bebji. I hope you will help me and review the account because he is blackmailing me for money until he removes the picture

Please help me as soon as possible

[celest shadow]

If the account was used to log into the Vietnamese version, then you will not be able to purchase UC in Midasbuy (https://www.pubgmobile.com/pay) anymore.

[wispy badge]

@celest shadow Please help me as soon as possible

[celest shadow]

We have forwarded this account so that the profile picture can be reset. We will contact you as soon as it has been done.

[wispy badge]

@celest shadow Thanks for your efforts

[prime juniper]

No I haven’t login in vetanames pubg

[rotund fog]

Kill message delay

[steep creek]

where to report Cheaters

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @steep creek. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Unfortunately, if that is what the system detects, then there is not much we can do to help. Feel free to contact Midasbuy's customer service at [e-mail] for further assistance.

[sharp ice]

Hello i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sharp ice. Remember to read through #faq before asking questions in the support channels.

[merry raft]

Everytime i give them the right information

[sharp ice]

I bought the prime plus subscription but i never received it. In game customer service dont know how to help.

[wide void]

You may contact in game support for assistance

[sharp ice]

I just said they dont know how to help. I have already tried.

[wide void]

Discord staff is unable to help you in this regard

[prime juniper]

Ok thank you 😊

@sharp ice i can’t help in that case you can contact with <@&481161015728406538>

[sharp ice]

Lol wrong tag sorry bro

[celest shadow]

Please ensure that you have access to at least one of your linked social media account first before contacting the customer service in-game.

[analog stream]

My account got banned maybe because of this bug that lets you fire 2 reloads. please me i can explain how this bug happens. Please help me unban. After i found this next day i got banned in afternoon. This is my main and very important account. Pls help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @analog stream.

[night cloak]

@celest shadow I hope you are in google health. I was here yesterday and I told you that my account has been hacked. The hacker when seen that I am unlinking his twitter he added google play account somehow. I didn't have the option to add that link before. How is this possible?

[celest shadow]

Network issues or latency can sometimes cause a delay in activating your Prime or Prime Plus subscription, please wait for 12 to 24 hours to ensure that your purchase is successfully delivered to the account. If you have already waited for 24 hours or more but your Prime or Prime Plus subscription has still not been activated, please contact the customer service and provide them with the specific screenshots of the payment receipt and purchasing time. You may refer to subpoint 5.4 in #faq for further instructions.

[celest shadow]

Please do not mention the moderator role unless it is for emergencies related to the server. Thank you.

[prime juniper]

Ok sorry 😣

[night cloak]

@celest shadow I hope you are in google health. I was here yesterday and I told you that my account has been hacked. The hacker when seen that I am unlinking his twitter he added google play account somehow. I didn't have the option to add that link before. How is this possible?

[celest shadow]

Unfortunately, I do not have much information in this regard. Please raise your concern to the customer service.

[sharp ice]

I bought the prime subscription on the 12th. I already talked to customer service and they don't know how to help. I gave them the screenshots of my receipts. Can i get a contact from someone else who can possibly help me?

[prime juniper]

@night cloak you can linked a email also.

[celest shadow]

Only the customer service in-game would be able to assist you with this matter.

[night cloak]

@celest shadow I am trying hard raising this issue but no one is listening. Only one message saying that wait we are working. No confirmation that working on what exactly and how long? I unlink his one account he link another one. Seems like my life gonna spent in this mess now!!

@prime juniper I can't. He already linked his gmail to my account otherwise it wouldn't have happened!

The problem is that the person who hacked my account is working more efficiently than PUBG customer care. Before I unlink one account he links his another one. I asked so many times to stop this or unlink all his accounts at once but still no response. !

[storm flume]

Please do not use languages other than English, @gentle jolt. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[gentle jolt]

Hello

I have aproblem in my account in pubg mobile

Some one hacked my account in pubg mobile and linking the account second link and third link

I want to unlink thet

That

[night cloak]

@gritty island

Use this channel for further assistance

[gentle jolt]

I paid all this money

[plush pawn]

<@&481161015728406538> I unable to access my ACC it's say you already transferred your data bt I dint. Transfer any data can u plz solve this issu

[gentle jolt]

You need my IP

[molten pebble]

hi can i transfer a banned global account to indian version?

[celest shadow]

Please contact the customer service in-game for further assistance, @gentle jolt.

[gentle jolt]

You must help me plz

[celest shadow]

Please provide a screenshot of your issue.

Please do not mention the moderator role unless it is an emergency related to the server.

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[celest shadow]

I am not certain. Feel free to give it a try.

[plush pawn]

Ok sorry for that m new here that's why I don't know about this

[plush pawn]

I will sent

[gentle jolt]

Can you direct me to the in-game support team?

[gentle jolt]

Can you direct me to the in-game support team?

[celest shadow]

You may refer to subpoint 5.4 in #faq for further instructions.

[celest shadow]

Please read the notices carefully. Your account's data has been transferred to another version. You can no longer use your account on the global English version of PUBG MOBILE. Please download the version of the game that your account was transferred in order to continue playing.

[night cloak]

Hello any officials?

Is the pmco registration date going to start soon?

[plush pawn]

Bt the problem is I didn't play with my main acc he noticed me 17/06/2021 today I downloaded india version bt I can't transfer my data. he say you already transferred bt I didn't

I already msg in-game support but still no response.

[night cloak]

Hey, I Was Having An Issue Recently With A Hacker And I Have Been Asking For Help But No One Did Help Me, The Issue Is That Recently I Got Hacked And Some Random Hacker Has Gained Access To My Twitter Account And Then Logged Into My Pubg Account, When He Did Log Into The Account He Linked His Google Account To My Pubg Account On 8/6/2021 Also He Linked His Gmail Account As A Recovery Account, I Know I Should Have Linked Mine When I First Created The Account But I Didnt I Know Its Stupid But What Happened Has Happened. He Keeps Playing On My Account From Time To Time, Also I Have Access To My Twitter Account And I Have Its Password And I Can Prove It If You Want, You Can Ask Me For Any Proof Anyways, The Twitter Account Has Never Been Changed Since I Created The Account But Now Since I Got Hacked, That Hacker Can Access The Account And He Is Probably Planning To Unlink My Twitter Account After He Linked His Accounts So If You Don't Mind... Can You Remove Any Linked Account And His Recovery Account Except The Twitter? That Would Be Amazing, I Have Changed My Twitter Password So He Cant Really Access My Twitter Any More I Would Really Appreciate It So Much If You Did It, Please.

And Now the Hacker ban my account 1 Day and Second ban will be 7 days
What can i do Now ?

[tired aurora]

hello

where can i post a video record for hacker

[warm gale]

hello i need help
I linked my account via email and when I try to login to the account via email it shows me login failed please try again

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tired aurora. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[tired aurora]

i did, but i also recorded video and i wanna upload it

[pallid briar]

You can upload it to Youtube as an unlisted video and use that to report using the forum given.

[feral forge]

The system might be busy, please try again later or you may use one of your linked social media accounts to log in instead.

[knotty pumice]

Same problem

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[knotty pumice]

@plush pawn if you get any solution please tell me too👏

[plush pawn]

Yah sure brother u will

[true forge]

My account is hacked

Can someone help me please

[knotty pumice]

If i get anything i will tell you if you get me bro

[true forge]

I am 12 year old and I have so much suffered for this account

I can give you screenshot of my old I'd

And hacker change my name

[valid marsh]

@celest shadow heyy please send me some uc packs🤐

@plush pawn which problem bro?

[plush pawn]

Ok bro

[plush pawn]

See upper chat I will send some screenshots too little upper

[little cliff]

Have you contacted in-game support?

[true forge]

Yes

[valid marsh]

@plush pawn yeah there's only pic related to data transfer

What happened to ur data

?

[true forge]

They said I need a screenshot of payment

I don't have it

[plush pawn]

It will say already transferred your data bt bt I can't access my account

[true forge]

This is my id

[night cloak]

!!
Custom Service Didnot Respond

[true forge]

This is hacker changed my name

[valid marsh]

@plush pawn okh
I too transferred my data but now i want it back to global 😂

[little cliff]

Unfortunately, you can't transfer data back to global if you have already transferred, @valid marsh.

[mortal apex]

The Customer Service is the only one that can help with account related issues. They do receive a large number of support queries, so it’s not assured you will get a fast reply. You may wait for their response or start again a new conversation.

[true forge]

Can someone help me?

[storm flume]

Please contact the customer service for further assistance, @true forge.

[valid marsh]

@little cliff who u are here?

[true forge]

😭😭😭😭

[little cliff]

You'll have to contact customer support for further assistance.

[plush pawn]

Wtf 😂😂😂😂 it's a beta version bro too much people are downloaded so the service is slow wait for official then u can love it

[true forge]

I contacted

[valid marsh]

@plush pawn ok will i get bonus challenges there?

[true forge]

But they tell me I need to wait 60days

[little cliff]

Not understanding what you mean, can you reword?

[night cloak]

but the hacker ban my account and in the next ban my twitter link will be unlinked i have video for everything

[valid marsh]

@little cliff are u too a volunteer??

[true forge]

I contacted customer service in-game but they tell me to wait 60days

Wait I give you screenshots

[plush pawn]

Yep u got everything as previous pubg

[true forge]

I can give some proofs form my friends

Anyone?😭😭

[opal violet]

I would like to ask how and why I got banned?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @opal violet.

[true forge]

My account is hacked!

[celest shadow]

No such thing.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[celest shadow]

Everyone who is providing community support in this channel is a volunteer, including the moderators.

[storm flume]

Please avoid going off-topic, @valid marsh. You may have unrelated conversations in #chat.

[marble steppe]

Hello i have a problem when i purchase UC I can’t, it’s shown as “your account may be at risk” does anyone know how to solve?

[celest shadow]

Please contact the customer service in-game and request the support agent to unlink the unauthorized person's social media account from your PUBG MOBILE account. You may refer to the attached screenshot:

[celest shadow]

Please make sure that you provide the customer service with all the information that they have requested you, including the payment receipts. This is a measure to prove that you are the owner of the account.

If you are unable to provide the support agent in charge with the correct details, they may not be able to assist you.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard. You may refer to subpoint 5.4 in #faq for further instructions.

[pine zealot]

My account is hacked

[marble steppe]

I didn’t understand how to do that!?

[worldly goblet]

Why did I got banned on the leaderboard?

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @worldly goblet.

[fading siren]

I had appealed for Unlinking my Facebook account ingame and it obviously takes 6days for further process. I have logged in battlegrounds mobile india with the same Facebook account which i had appealed for unlinking.. Is my battlegrounds mobile india account safe?

[barren adder]

When does season 19 ends? Date please

[pine zealot]

A new social network has been added, how can I delete it?

[night cloak]

i have access to twitter only
and now my account take 1 day and the next take one week
the hacker is the next thing unlink my last twitter access of my account
google play and Email for hackers and not mine 😢

[celest shadow]

You can contact the customer service via the following:

▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @fading siren.

[celest shadow]

Season 19 will end on July 17, 2021.

[marble steppe]

I found it thank u , but when they answers me?

[barren adder]

Thanks a lot

[celest shadow]

If the social media account does not belong to you, please contact the customer service in-game for further assistance.

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[barren adder]

When was Pubg mobile 1.5 update about to release?

[storm flume]

We currently do not have a specific release date for the upcoming update, @barren adder. Once we do, we will publish further information in #news.

[pine zealot]

I also found support, no response

[barren adder]

It is post july 17, right piston?

[celest shadow]

It is usually before the season ends, but we currently do not have an exact date yet.

[celest shadow]

The customer service in-game receives an enormous amount of requests every day, please be patient for their response. A support agent will get in touch with you as quickly as possible.

[barren adder]

Okay then. Thank you

[pine zealot]

The person entering my account is swearing at my friends, it's been 20 days, I've been waiting

[haughty prairie]

hi pubg my accont ban 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @haughty prairie.

[ruby trench]

Help with my recent purchase

[night cloak]

@pine zealot Its same for me. That person is playing from my account with hackers and scamming other people. I spent more than 5000 Euros. But again I am stuck with Customer care. I provided them all the screenshots of payments but I just wait. I have my screen open all day. They give one reply a day and they ask me to wait further.!

[ruby trench]

I had purchased UC, the amount has been deducted from my account but haven't received any UC

[pine zealot]

They never answer me

[ruby trench]

@polar marsh

[pine zealot]

Google play added

[night cloak]

You have to wait until they asnwer. Then They will send you a copy paste reply and then you have to wait for another 24 hours to get another message asking you to wait further! PUBG is making money but spending very little on customer care! It so sad to see

[pine zealot]

I can't top up your account now pupbmobile is losing it

[night cloak]

I am so exhausted with they way to deal with these problems. An email communication would be a much better option. One person ask you one thing and then they leave and then next time a new person replies and ask for same information. It will continue for 3 4 days.!

[pine zealot]

I'm tired too, no one helps

[drifting jay]

i get no sound in pubgm

device iphone xr

[night cloak]

Don't lose hope. Your account is your effort. Don't let it go. If you need help with initial procedure guidance that I went through I would be happy to help! Stand against hackers!

[robust mortar]

Plz ban these teamers

[hallow gulch]

Please report them in-game.

[hallow gulch]

If you have all of your in-game audio settings on max, try a routine repair. In case that didn't help, please report it in #old.

[pine zealot]

Are there any mods here?

[night cloak]

I have migrated my account data from pubg mobile to battlegrounds mobile india after that still my data (non transferable data's) is visible and searchable in pubg mobile please delete those data's .

[feral forge]

how may we be of assistance, @pine zealot?

[pine zealot]

My account was stolen hacker added mail also added Google play network

[pine zealot]

Using cheats to ban account

[feral forge]

We are unable to help you with account related issues here on discord, if you have already contacted the in-game customer service, all you can do now is to wait patiently.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[pine zealot]

I requested support it's been 20 days

[uncut tapir]

LoL how to get Merritt back

[storm flume]

Please refer to subpoint 3.7 in #faq for further information, @uncut tapir.

[vagrant valley]

Hello, can you help me? My account has been banned for no reason. You can review and look at my account and get my account back. Thank you very much@storm flume

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vagrant valley.

[lapis kayak]

<@&481161015728406538> Hello sir, trying to reach pubg mobile support through in game support button unfortunately failed.
Let me explain my issue,
I was in ban period for 90days.49 days gone and i got update from pubg mobile just like everyone(1 month ago ).I updated my game and unfortunately i logged in my ban account,surprisingly i got another ban for 365days !!!
I thought it was mistake by pubg mobile and i ignore it
But today 90days ban period finish still ,i can’t access my account.
How can i do something illegal while i am unable to access my account sir ???
Please review my inquiry.

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @lapis kayak.

[night cloak]

@lapis kayak Make sure not to mention the moderator role for such things. It is only for emergencies related to this Discord server. Not the game.

[frozen pier]

this thing keep showing when i try changing pass bruh

[robust mortar]

Something happened today and idk how. I came online to see a minus 40 in solo’s match when I wasn’t even online. I never entered a match!

[pallid briar]

@delicate heron Please don't spam. Also please elaborate your issue.

[night cloak]

I want help in recovering my account please help me I have contacted all emails for pubgmobile m and I did not get help 7 months ago I received the ban and I could not recover my account please help

Hello I hoping if I can unlink Twitter in my account because hackers are keep getting into my account in Twitter

Because my account is about to ban in a hour soon and I hoping if y’all can really help me unlink Twitter into my account so they won’t login in

[pallid briar]

Please contact the in-game customer service to unlink any unauthorized social media account.

[tight sail]

H

[north cargo]

Hey
My account has been banned for 3650 days for no reason! Can you help me for open the account. My id is 530028765
Thank you!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @north cargo.

[night cloak]

But how I keep saying but they don’t understand what I’m saying

[pallid briar]

Hey, please state your issue/inquiry!

[pallid briar]

You can use this as an example:

[abstract meteor]

the samsung a50 runs hdr ultra
the samsung a72 runs hd high
i think the devs applied wrong settings

[tough cedar]

my redrube account was banned for nudity and i was wondering why it was banned, seems unfair

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tough cedar.

[night cloak]

Okay thank you

[simple hatch]

i want to document my klan

[pallid briar]

It's possible for some devices to run better despite having lowers specs. Maybe the game is not optimized enough for a71 but is better optimized for a50. You can provide feedback in #old so the team can maybe look into this.

[pallid briar]

@modest crest Can you please elaborate your issue?!

[modest crest]

Hackers and pubg saks

Daily I see the numbers of this hackers increasing and pubg always best for it's excuses

[lime juniper]

My opinion is that they are lying, as I was the one issuing those copyright strikes.

[pallid briar]

"Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters."

[little cliff]

Document your clan?, can you please elaborate more on this.

[cinder spade]

Please my game account has been hacked via email (third link) what should I do please reply

Please my game account has been hacked via email (third link) what should I do please reply

[little cliff]

Please dont spam the same inquiry, have you tried resetting your email password?

[modest crest]

I don't think 🤔 anything will work as it is clear pubg is goin down and it will be vanished if nothing been done while time is still remain I better start playing fortnite than this scrap

[simple hatch]

Yes

[little cliff]

It will take a few days / weeks to review each case they get. Please be patient.

[simple hatch]

if i want to trust what to do @little cliff

[modest crest]

@pallid briar we all know pubg isn't actually showing any effort these as the popularity of this game is falling down day by day

[cinder spade]

@little cliff I can't change the password because the hacker linked it via his email

[modest crest]

It will take eternity and they'll not do anything I open challenge you

[little cliff]

I dont understand your Inquiry.

[little cliff]

Have you contact in-game support?

[modest crest]

I don't trust this game at all

[acoustic anvil]

I need help i want to transfer my account outside EU plese help <@&481161015728406538>

[pallid briar]

@modest crest The least we can do is report and hope they review and take necessary steps as soon as possible.

[little cliff]

Please be patient since they get massive reports daily.

[cinder spade]

@little cliff Yes, but it did not help me

[little cliff]

Make sure not to mention the moderator role for such things. It is only for emergencies related to this Discord server, Not the game.

[pallid briar]

Unfortunately you cannot do that due to the law.

Account that is created or registered in the EEA regions will not be able to transfer account at will due to the GDPR law, there is no other way.

[modest crest]

don't raise your hope you might be cheated in the end ik these are saudi accounts so no action will going to be taken against them what so ever

[acoustic anvil]

But i want to transfer my account to bgmi plese help i have invested so much money on it plese

[cinder spade]

@little cliff Please find a solution for me because I'm afraid of this problem😭😭

[modest crest]

We've been holding our patience for so long Ig one and half years is enough to solve this problem

[pallid briar]

I don't think it is possible since the GDPR law doesn't allow you to do that.

[viral pelican]

how to downgrade

[pallid briar]

Can you please elaborate?

[little cliff]

You may start a conversation like this and state it's email linked got hacked. If it's already being processed you can wait up to 60 days.

[modest crest]

I knew it

[astral moth]

Is the ant man glitch fixed in new mode or not please someone answer me I want to try new mode but got killed 4 times lost like 80 points on conqueror tier

[pallid briar]

No information as of now. Please wait for the next update/patch and see if ot fixes the issue. Untill then I suggest you play Classics matches without the event mode to avoid such exploit users.

[astral moth]

Thanks buddy

[pallid briar]

You can report the exploit users using the in game report option if you do encounter them in the future, @astral moth.

[delicate heron]

@polar marsh if you can understand Hindi, check this video.

This guy is hacking and proudly admitting that he uses aimbot and ESP. And he confidently claims that PUBG cannot ban his account even if I report him

[astral moth]

I reported like 4 nothing happened 😂

[pallid briar]

No worries!

[pallid briar]

It does take time to review all the reports and since there have been a lot of them lately it might take longer then usual. Also it could be hard to detect which makes it harder to catch/punish.

[mossy moat]

Hello, i have a problem i am wondering if anyone else has the same problem as i am my control changes every time i enter the game

[little cliff]

Have you tried repairing your game?

[mossy moat]

Yes i did the repairing and logged out of the account and relogged and deleted the game and reinstalled it i still face this problem

Sometimes the controls change in the game while i am playing

It is really annoying me off the helping system in pubg is so useless

[vestal nest]

Really thank you Two months wait for the hacker's account to be unlinked from my account, and don't tell me my information is wrong There is no response from the company And now the hacker banned my account for 10 years because of your failed company
And this time I will not hesitate to file a lawsuit and also gather people to file a lawsuit against the company A company that only wants people to pay for it and doesn't care about our problems
I've been tired for two months now trying to get my account back And I sent the company messages threatening the hacker to ban my account for 10 years, but to no avail

[formal cedar]

Hello, the game is currently banning everyone. We are not getting any
response on this. Please take care. Game İd 593354383

[polar marsh]

Please refer to the private message from @polar marsh for further information, @formal cedar.

[covert turret]

Anyone here?? i can't open the game

[cyan citrus]

Try to clear cache twice

[covert turret]

just downloaded the game bro

tell me how i can clear them tho @cyan citrus

[white minnow]

Hello, my account has been banned without activating any programs

[polar marsh]

Please refer to the private message from @polar marsh for further information, @white minnow.

[little cliff]

It's a glitch that needs to be fixed, feel free to report this in #old so they can fix it. Make sure to include the device you use and ID.

[little cliff]

What device are you using?

[covert turret]

emulator so i deleted the pic

[little cliff]

Ah, I see. You can head over to #emulator-support and they can furture assist you.

[somber valley]

Please help me ban this guy, he scammed my friend, and my friend is willing to pay him to get his account back, but he won't listen, if you guys can help me report him for scamming my friend and others, he has a telegram where he is selling multiple other accounts

[night cloak]

@somber valley Is he indonesian? My account is also hacked by an indonesian team of hackers. He also hacked my friend's account. I don't understand why pubg can not take immediate actions when there is a lot of money involved in the account. I hope you can recover the account. Good luck!

[somber valley]

Yes

[somber valley]

Exactly bro

[night cloak]

yes. Did he said a fans page tournament invite?

**send

[somber valley]

YES

[night cloak]

I hope PUBG team is sleeping well. Let's not disturb them! they make their money anyway

[somber valley]

Man it's f***** if this true

[little cliff]

Hello, have you contacted in-game support dealing with your accounts, @somber valley and @night cloak?

[night cloak]

I offered that guy 100 dollars for my account he didn't agree. From my account he hacked two of my friends accounts.

[somber valley]

Yes but they sent the same message over and over and it's not helping

[little cliff]

What message did they send?

[night cloak]

Of course I did. I provided them with all the information. But, its really frustrating if they get back to you after one day with same copy paste message

[night cloak]

One person take all the details and then leave. next day new person comes and take all the information again and leave.

Where it should take 1 or 2 days they take the whole week. Hacker almost unlinked my last connected social media but I paid another person for a forced login.

[little cliff]

They will look into it, general it will take up to 60 days.

[night cloak]

Hahaha 60 days.! Of course hacker will wait for 60 days and will not unlink my last social media.

[somber valley]

Yea the hacker only needs 6!

[little cliff]

I would not suggest buying any PUBGM accounts, it could lead to a ban on your account.

[night cloak]

PLZ HELP THATS MY ACCOUNT I BEEN WORKING SO HARD FOR IT

[karmic oak]

Guys why would you click tournament invite links from random strangers

[night cloak]

No cuz that my friend a close one

[karmic oak]

That scam has been going on for the longest

[night cloak]

And I don’t have any media to him

[little cliff]

If you have information about him selling accounts on a telegram feel fee to post it in: #copyright

[night cloak]

They have a website looking exactly same as PUBG mobile official site. If you don't know you friend account is already hacked and link comes from his side of course you open it. Nobody gets their account hacked willingly.

[little cliff]

Make sure to report the website.

[little cliff]

You will need to contact in-game support for further assistance. Yes they do take time to respond and get back to you, but please be patient since they get massive reports daily.

[somber valley]

Hes been doing that this whole week

It's the same message over and over

[night cloak]

I sent the link to pubg already and also to tencent gaming. Tencent people said it is out of our domain and in game customer care didn't reply anything on this matter.

[night cloak]

He’s a friend my mine and he’s helping me out to get my account back soo plzz im begging you

[little cliff]

In-game support cannot help in the matter of taking down a website. Feel free to report it in #copyright.

[night cloak]

@night cloak They will help in 60 days.. it can also take less time depends on how quickly you send them all the information. Send them 2 3 messages a day with everything they ask. Then they will help you out. But you have to sent them whatever they are asking, May be 3 4 or even 5 times

[night cloak]

I keep trying but they still won’t help bro

Legit been crying for this account and hard work I been through

Legit spending money too bro

@night cloak I didn't sleep from 9 days now. I swear. I always have my screen open and reply them the very second they send text. Still they get back to me the next day!

Bro legit I keep getting in by apple

Same here buddy.. more than 5000 euros .. almost gone if they won't help.

And they have my Twitter and they keep login in into my stolen Twitter

I hope you have all the receipts of your payments.

because you will need them

[somber valley]

Apple should have a recipt history

[unborn mountain]

There is.

[night cloak]

Yes.. you can look for that history and get your receipts ready.

You also need your PUBG starting date.

a 3 month old receipt and the oldest receipt you got.

[unborn mountain]

https://reportaproblem.apple.com/

[somber valley]

Like the season you started?

[night cloak]

Mines was a month ago I believe

My payment

the exact date of starting game, IF you connected it with facebook when you started you can also find a date on facebook

[somber valley]

Dude I appreciate you helping us, you're a goat

[night cloak]

I am been through this so I know the pain. If you need any help with initial process and guidance just let me know. One tip, Keep your messages professional and send them whatever they ask more or less the sane day.
Good Luck buddy!

[somber valley]

I will take this information and use it to the best of my ability, thank you sir!

[night cloak]

You welcome!!

[somber valley]

@little cliff i sent in the community team

Hes not sending the telegram

[little cliff]

You'll have to wait for the community team to reply, make sure to report the Instagram aswell.

[somber valley]

Ok, thank you!

[shy tide]

Game... Battle Grounds Mobile India
Player ID... 5233109714
Issue... Before transferring my account there was 1 one permanent rename card and 1 time limited rename card but after transferring my account i recieved 1 more rename card as gift there when i look into my inventory there were only 1 permanent rename card... Where is my old rename card... Please fix that soon

[crude dust]

This player is a cheater and changes the files of the game
5119837960
KINOxJANZH
Please check it because I am sure he is a cheaterAnd he takes advantage of the mistakes.

[unborn mountain]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[crude dust]

@unborn mountain Hello

Use files to edit game graphics

It's got band on it.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @crude dust.

[little cliff]

it could be a bug, make sure to report it in #old with your ID and your device you use.

[night cloak]

May i know, is there any server coming to Nepal? Or is it fake news or rumours

[glossy sable]

Nothing announced in #news, so take it as fake.

[glossy sable]

This server is only for the global version of PUBG MOBILE. We do not provide support to any other games.

[night cloak]

Okay

[shy tide]

Ya but battle ground mobile is pubg in specific version only for our country

[glossy sable]

Read my message again. I said global version only.

Not KRJP, not VN, not anything else.

Use Google to find BGMI's server.

[night cloak]

@glossy sable does kRJP have a discord server, i couldnt find one

I looked at the regional links

There is no link

[glossy sable]

KRJP only provides support through the in-game Customer Service.

The regional servers are all for the global version of PUBG MOBILE.

[night cloak]

@glossy sable no not that for some reason
I need to contact them

[glossy sable]

Yes, contact them through the in-game Customer Service.

That is your only option, like it or not.

[night cloak]

@glossy sable do they have any email?

[glossy sable]

Read my message again.

[night cloak]

👀

[hardy pond]

Hello Guys, Can you please help me?
If you have any idea that If I don't transfer my GLOBAL PUBG data into BGMI before or after 31st Dec, 2021, and if I want to play my GLOBAL PUBG with my current data, Shall I able to play "Outside India"? Means my data will still be there in GLOBAL PUBG Server? (I know that If I don't transfer my GLOBAL data into BGMI before 31st Dec, I won't be able to transfer after that)

[glossy sable]

Wrong server.

[hardy pond]

Related to PUBGM

[glossy sable]

Still wrong server.

Bruh get out of my DMs and use Google.

[upper forge]

Hey there, my account has been hacked over the course of this week, I've been contacting pubg and it's the same response over and over again, is there any way you can help

[unborn mountain]

What was their response?

[upper forge]

They don’t even respond

[unborn mountain]

You said ||same response||, please wait for their response.

[upper forge]

Yes but I've been doing it this whole week

[unborn mountain]

You need the date like 2019-05-02 (EXACT DATE).

Refer to subpoint 5.5 on #faq as well, @upper forge.

[night cloak]

I want to report an alliance

I have a video

[high frost]

I need some big help

[upper forge]

I download PUBG an 03-12-2019

[unborn mountain]

Please tell the customer service this information.

[unborn mountain]

Please report the player in-game.

[unborn mountain]

Please state your issue.

[upper forge]

Ok

[night cloak]

I have a video that I want to send

[unborn mountain]

Teaming can only be reported in-game.

[night cloak]

Map Erangel is very bad. When I enter the values, I watch the players. Why is this like this, and we die and lose points??

[upper forge]

U mean like this right.

[feral forge]

how may we be of assistance, @night cloak?

This channel is reserved or PUBG MOBILE related inquiry, if you do not require any assistance please move to our discussion channels, @night cloak.

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

Please do not use languages other than English, @ornate whale. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ornate whale]

Hlw sir i have to change my resion to india becouse i go to transfer my id to bgmi

Please change my server to india please sir please

[unborn mountain]

Yes, and please patiently wait for their response.

[high frost]

My Facebook,twitter and gmail got hacked
Hacker stopped access to my FACEBOOK account by spamming comments and my twitter acount username and gmail are changed

[ornate whale]

Please reply me

I have to transfer my id to battleground india

[unborn mountain]

Everything?
Can you still lpogin to the game?

[ornate whale]

Yes

[high frost]

no i have no access now

i got my gmail somehow by trying hard

[feral forge]

Account that is created or registered in the EEA regions will not be able to transfer account at will due to the GDPR law, there is no other way.

[unborn mountain]

Please contact your social media support.

[high frost]

i have tried contacting them

but i am worried what if those hackers use my pubg account and b*n it

i can't get my pubg account

[unborn mountain]

If your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[high frost]

but what if you can b*n it now

so it can help your players

[unborn mountain]

That's not possible.

[high frost]

okk

[ornate whale]

Please help any solution

Please change my reason to india

Pubg id-517817456

[feral forge]

Please refer to this message. You cannot transfer your account out of EU due to the GDPR laws, your only option is to create a new account, @ornate whale.

[ornate whale]

But my account is very important to me please help another i cant leave

I cant change my reason then why this change

Not show in my id reason options

[heavy vortex]

@ornate whale that's why.

[ornate whale]

Then how it can change and its not EEA reason its EU reason

[feral forge]

could you please provide a screenshot of your basic settings?

[ornate whale]

Ok

[heavy vortex]

EEA = European Economic Area.

[ornate whale]

But in my device ican uninstall pubg mobile and install bgmi

How can i give you screenshot

Please help i beg you please

Give my id in Bgmi

[feral forge]

you may send the screenshot here.

[ornate whale]

I dont have pubg mobile app then how can i send

[heavy vortex]

Also this server is for pubg mobile global version, not for bgmi. You may ask in the respective server for that.

[ornate whale]

I know that but .. in case my reason is not change in global version then i cant tranfer my id to bgmi what can i do for that

[feral forge]

self promotion is not allowed, please go through our #735483472432594994 before you post anything, @tepid kiln.

[ornate whale]

I beg you please change my reason to india

[feral forge]

Do you remember what is your in-game region/country?

[ornate whale]

India

[feral forge]

It is better if you could provide a screenshot. Unfortunately, we are unable to assist you any further than this.

[ornate whale]

Ok i can try to send you a screenshot

My basic settings

[dapper swallow]

pubg 3rd link failed to send the verification code as the daily sending limit was exceeded please refresh or check your mail

Any admin help

[feral forge]

It shows that your account is registered or created in the EEA regions, you either intentionally or mistakenly selected an EEA country while creating your character, or have switched your country to one of the EEA regions. Once you have transferred your data into one of the EEA regions, there is no way to transfer outside due to the GDPR laws. So your only option is to create a new account, or continue playing in the global English version of PUBG MOBILE. There is no other way.

[dapper swallow]

@feral forge

[ornate whale]

Where is show it can be a eea reason

In my basic settings is not show reason change settings

Please help i beg you this account is very important to me 😭

[feral forge]

You may try again tomorrow, a minimum of 24 hours. In the meantime you may use one of your social media accounts to login as for now.

[feral forge]

here.

[ornate whale]

Please share som idea how to change it

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[feral forge]

Let me repeat myself. There is nothing we can do to help with your inquiry here.

Since your account was registered or created in the EEA regions, it is bound to GDPR laws. As long as this law exists, you are not permitted to change your country or region and the option to do so will not be available to your account.

[night cloak]

How to get ultra FPS

I play on iPad Pro but the FPS is only set on high I don’t have the ultra option

Is there any way you can unlock it?

[feral forge]

iPad Pro 2020 can run 90 FPS.

[night cloak]

I don’t have this option tho

In my iPad is only until the high button

I need the ultra option then my pubg can run smooth

[feral forge]

It might be your device is not optimized for it yet, feel free to submit your feedback in this regard to #old.

[night cloak]

Ok thanks

My account was hacked help me

[unborn mountain]

Contact the customer service for further assistance, @night cloak.

[night cloak]

@feral forge my account was hacked help me

[feral forge]

Please contact the in-game customer service for further assistance, as we cannot help you here on discord in this regard. You may refer to the steps in this screenshot as reference, @night cloak:

[pearl sparrow]

Which ipad you have?

[strange mist]

How do I transfer my pubg google account data to new battlegrounds mobile india

[feral forge]

No you cannot, data transfer will not be available through Google Play Games accounts.

[strange mist]

why

[feral forge]

because Google no longer supports logins through an embedded browser.

[night cloak]

@feral forge thanks

[strange mist]

what if I download pubg global version then link the google account with my Twitter account

[celest shadow]

For your information, you can only use Facebook or Twitter if you would like to transfer your global version account to the other version, @strange mist. No other way.

[celest shadow]

You need to link a Facebook or Twitter (social media) account to your PUBG MOBILE account that you want to transfer.

[deft pawn]

I linked my pubg acc with Facebook my facebook diabled I can't open it how i can get my pubg account

[celest shadow]

Please contact Facebook's customer service for further assistance in this regard:

▫️ https://www.facebook.com/help

Alternatively, you can log in to your PUBG MOBILE account if you have another social media account or e-mail address/phone number linked.

[elder mortar]

I'm not getting the link account option

[uncut tapir]

How to unfriend

[celest shadow]

Are you currently residing in India?

[elder mortar]

Yes

Nvm I read the question wrong

[celest shadow]

Select the option on the top-right, select Batch Manage and you will be able to select which friends you want to delete.

[uncut tapir]

...

Tu

Ty

[celest shadow]

Did you recently unlinked a social media account?

[elder mortar]

Yes about 30hours ago

[celest shadow]

You may need to use a VPN in order to be able to link another social media account. Please use this at your own risk.

[elder mortar]

Ok ok Ty

Have a good day

[deft pawn]

I can't open my facebook account so my pubg account is not also loging in

[celest shadow]

You will need to recover your Facebook account first.

[deft pawn]

No its permanent disable bro i can't recover it i tried all way any other way bro pls

[celest shadow]

As aforementioned, if you are unable to log in with your Facebook account, you can log in via another linked social media account or e-mail address/phone number.

If you do not have these login methods, then you should contact the customer service in-game for further assistance. Please refer to subpoint 5.4 in #faq for further instructions.

[worn pulsar]

Hello bro i need one help when i try to login in bgmi from Twitter with same account which i use in gobal it gave me 10 year ban how to migrate my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worn pulsar.

[fallen hill]

Hlw my global account transferred to Europe continent then how i get back my account to asia plz help