questions

[feral forge]

please use the report feature in-game to report the player, @empty glade.

[sleek mist]

Hey company, I have not used this hack nor have I used a jailbroken device and this is the 5th account I have relied on why

[frosty depot]

@sleek mist dm.

[pearl sparrow]

Just turn off your internet it shows you server connection to lost tap on "ok" many times then it will show server did not respond please go to login page and try again .. if you need more tricks like this you can ask

[sleek mist]

Hi

[frosty depot]

Dm in any language

[valid vortex]

Hello I have a question I want to buy this phone but theres saying there no 90fps on it ?

Also I tried with Oneplus 8t still no 90fps

[sleek mist]

Arabic

[frosty depot]

@sleek mist yeah

Dm me.

[sleek mist]

Ok

[sleek mist]

Hey company, I have not used this hack nor have I used a jailbroken device and this is the 5th account I have relied on why

[robust turret]

Hey, my game account has been hacked. The hacker blocked the account so he can remove the link

[pallid briar]

Maybe the game is not yet well optimised for that device to support 90fps. You can provide feedback regarding this in #old and maybe It'll be available in the future.

[robust turret]

<@&639889499718942720>

[storm flume]

Please contact the customer service for further assistance, @robust turret.

[molten pebble]

my account got hacked and i cant acess it now , wht to do?

[molten pebble]

same happened to me

[storm flume]

Please contact the customer service for further assistance, @molten pebble.

[molten pebble]

how do i do that

[pallid briar]

You can join regional servers from subpoint 3.1 in #735483472432594994.

[pearl sparrow]

You lost your all logins or hacker had change all the things?

[pallid briar]

Please refer to subpoint 5.4 of #faq.

[molten pebble]

hacker removed my fb id and added his own

[vagrant onyx]

He cant remove fb right away bruh

He have to wait 7 days

After 7 days its get removed 👍🏼

[frosty depot]

-_-

[vagrant onyx]

@molten pebble you have to try to contact facebook

Support

[molten pebble]

yea my account was bann for 1 week so i was not able to login that tym

[sick shale]

Please contact customer service via login screen. We are unable to assist with account related issues on Discord

[molten pebble]

i done that and its not helpful

[sick shale]

What was the response?

Avoid sending unnecessary messages here please

[frosty depot]

Support.

[reef mesa]

@frosty depot 5813537698

HI, PUBG Support Team, it has been banned
My PUBG account by mistake and I need
your help to fix that Wrong (prohibited for 10
years). I didn't use any kind of Hacking or
trying to cheat in any games so I think you
should Review recent activities in my
account and make sure there are Nothing to
block my account, all the information was
included, and I paid and tired my account. I
hope you will unblock the ban, Hope you will
verify this issue as soon as possible. Thank
.PUBG Team
5813537698

[polar marsh]

Please refer to the private message from @polar marsh for further information, @reef mesa.

[acoustic cargo]

I did not break the rules of the game I am not a hacker
Iam " elzobier " ID :5604970947
Look at my kill rate, it never went above 2.5 in any season
How do I break the rules of the game?
I did not tamper with the files and did not use any hacking software
Please check my account and my activities and make sure that I am not a hacker
ID : 5604970947
Name of account : elzobier
Thanks for your help

How can i talk to an admin

[polar marsh]

Please refer to the private message from @polar marsh for further information, @acoustic cargo.

[heady parcel]

Erangel, the final person was small even though it was far out of the lab, is this a thing really?

[pallid briar]

It's a bug/exploit and the developers are going to look into it. You can report the players who use this using the built in report feature.

[heady parcel]

Assume I won’t have this when i play normal erangel?

[pallid briar]

No, Only in the insectroid mode.

[west vapor]

yeah its a glitch. they will patch it soon. dont worry.

[night cloak]

Hello,can someone help me..i just got banned for 10 years for no reason,im not a cheater..i have iOS and i dont have jailbreak or something on it.Please if Someone can help me...this is the id 5118523285 maybe someone will check again.Much love ❤️

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sleek mist]

Why was my account banned and I didn't break the rules?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sleek mist.

[solemn mica]

Hello, please tell me why I was banned untill 06/15/2021 10:33:53 PM for using third-party applications? I'm ready to be tested for post-built programs and plugins online! I ask you to sort it out in the near future! Say please, the Sound Booster is a built-in application?
Thanks for understanding!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn mica.

[night cloak]

1st - dont ask me to sell my account
2nd - i changed my resolution to 1440x1080 and now my game is blur-y how can i fix it ?

[celest shadow]

You can enable anti-aliasing from your graphics settings.

[night cloak]

👍

[clever fable]

Hello I need support for my account

[pallid briar]

You can state your issue here but sadly only the in-game customer support can help with account related issues. We here in discord can only redirect you.

[coarse olive]

I have seen someone is making glitch to make his character hidden and i killed him he just opned the door and i saw nothing inffront of me but door opned him self .. idk he use cheat or glitch

[clever fable]

my account was hacked and a twitter account was tied there, now someone has access there

how can you untie? I don't have access to his twitter

[feral forge]

please contact the in game customer service for further assistance, you may refer to the steps in this screenshot as reference:

[pallid briar]

Were you playing the Insectroid mode?

If so then It's a bug/glitch/exploit and the developers are going to look into it. Hopefully it should be fixed by the next update. You can report the players who use this exploit using the built in report feature.

[fallen cliff]

Why is my ping always over 90? I get 40-60 ping on codm and my internet is fine and if i play after 12 am i get better ping. How do i fix this?

[wide void]

Try repairing the game and refreshing your network, feel free to state your issue in #old

[fallen cliff]

Ill try thanks

[clever fable]

where can I find it?

[fallen cliff]

Does repairing the game delete the files?

[wide void]

Choose routine Repair

[prisma saddle]

I was also hacked, I sent all the receipts, but I was given 60 to 90 days to review

[wide void]

Refer to #faq 5.4

[wide void]

You will have to wait, It is said to be under 60 days or 90 days it could be quicker or slower but it will be done anytime under the number of days given you are requested to wait, please refer to #faq 5.5

[jade nest]

Ban

[prisma saddle]

he stole my clan level 10, i'll get him back?

[wide void]

No you will not be able to get it back, account security is your responsibility and pubgm team cannot do anything regarding this

[prisma saddle]

the person keeps trying to unlink facebook, I log in every day so I don't reach the seventh and lose it, but today he is saying that the account was logged in to the latest version and I can't log in anymore

my account was linked to facebook, so as an Arab managed to log into it and link to twitter, this is not an isolated case there are more people with the same problem, I have the id of the guy who has my account, and the staff can't do nothing and nothing...

he still says the account is no longer mine --"

[wide void]

Discord staff cannot help you regarding accounts related issues only customer support in game can help! You must wait till the number of days given it takes some time to review and investigate the case

[prisma saddle]

srry ty for help s2

[wide void]

Your welcome @prisma saddle

[vague current]

Customer care mail id ?

[wide void]

What is the issue?

@vague current for account related issue, contact in game support #faq 5.4

[vague current]

I have evidence , someone is using cheats i want to send them , report is not working .

[carmine tangle]

What is current version 1.4.0.____?

[wide void]

Please refer to #faq 5. 1 use the form to report

[wide void]

xx65 is the live version

[carmine tangle]

Thanku

[wide void]

Your welcome

[pseudo peak]

Hlo pls help me my account was hacked and I back my account now I did now log in to my account my account showing that pls log in newer version

What can I do now pls help me

[wide void]

You may contact in game support refer to #faq 5.4

[honest slate]

@celest shadow If you're available please give him timeout. He's spamming in #activities @wet grotto

[wise night]

Please help mee… my account was hacked.. hacker used 3rd email to login and try to unlinking also he put 3rd party ban 2 time now… yesterday 1 and today 3 day ban … please help mee .. I contacted in game customer support but no response.. please unlink 3rd email soon as possible or i will lose my account.. here is character id 579542268

[celest shadow]

It should not be an issue if they are sending it within a reasonable interval. As for the direct messages, please consider blocking the user as we do not moderate behaviour outside of the Discord server.

In the future, please use #discord as the current channel we are in is reserved for PUBG MOBILE-related inquiries.

[honest slate]

Sure.

[celest shadow]

Hello, ItsAbdulYT. For account related issues, please contact the customer service in-game and wait patiently. A support agent will reach out to you as quickly as possible.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[quiet wing]

how do i do this

Please help

who is here

[surreal geode]

What's pubg doing about this new antman exploit?

It's getting exploited hard and ppl pushing rank and get easy kills

Basically the same as having hacks/ invisibility

[coarse olive]

Thanks for replaying he got ban

[quiet wing]

Who is here?

[night cloak]

@quiet wing provide the most recent purchase you made on pub like I showed you with the other transactions

[feral forge]

You may report the players in-game. The team is aware of the issue and is looking into it, @surreal geode.

[celest shadow]

You will need to provide the customer service with a screenshot of your payment receipts.

[humble pilot]

My account is hacked I want to delete the Facebook link quickly The hacker wants to delete my account

[storm flume]

Please contact the customer service for further assistance, @humble pilot.

[light stirrup]

Hey i need some information as i turn on my game on login page it says as the image below
Aftet that when i restart my game again account is easily login.whats the issue i want to know

[glossy fulcrum]

There is a bug in the game that allows players to becomes super small like insect and still shoot bullets and fight until the end game....

[little cliff]

Have you tried repairing your game?

[light stirrup]

@little cliffi got this now on mobile later i got that on emulator

Yesterday i got that on emulator

[little cliff]

Are you trying to get help with your mobile or your emulator?

[light stirrup]

@little cliff hahaha sir for both its from your side bug

Now my account is login

[humble pilot]

@sick shale Helle, did you help me, my account was hacked by Facebook, I want to remove a link quickly, today I got a 3 day ban from the hacker

[little cliff]

Try repairing your game.

[feral forge]

You may report the players in-game. The team is aware of the issue and is looking into it, @glossy fulcrum.

[feral forge]

please contact the in game customer service for further assistance, as only they can help you with account related issues, but we cannot help you here on discord in this regard.

However, if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[serene latch]

I have a question number 1 Squad Win in Egypt won 3400 + matches . If we did the math average minutes for livik is 12 minutes so this guy played 40800 minutes which a total of 28.9 days without logging out the season started a month ago can someone explain how this happened

[glossy fulcrum]

thx i report the player in-game, i was not aware if the community is knew of this bug.

[light stirrup]

@little cliff from mobile and emulator both

This is not i think solution as i install game on emulator yesterday

And on mobile from the start of the season

[tulip bronze]

how report players by video

[fleet hawk]

hi i need help. My account was hacked and linked to a phone number inside and an email and I did it so the hacker wouldn't use it. I want you to help me, how can you help me, I have all the evidence about calculating everything I am from Iraq my phone is Ipad Apple 6 and id-5145191408 I hope you help please

[night cloak]

@lime juniper https://www.facebook.com/101970692128925/videos/308954157590333/ Cheat Live.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tulip bronze. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[celest shadow]

Please report the livestream to the above form, @night cloak.

[night cloak]

@celest shadowThanks buddy.

[night cloak]

Hi

Why isnt my account unlocked yet? It was supposed to be unlocked about 1 hour ago

[pallid briar]

No worries that's great to hear! Keep reporting if you see someone else do it.

[night cloak]

@night cloak Unlock like?

I was banned for 5 days

Show SS

On where?

Here

That was 32 min ago

It says 23:18 UTC. It is 21:50 UTC now.

I live in Macedonia

That’s UTC time.

Its 23:50 for me

Yes. No doubt on that.

Wait soo in how much will it unlock?

About one and half an hour.

Ahh ok thank you

[serene karma]

the rp mission that says kill 6 enemies with vehicle as a sqaud if my teammate knock him and i kill him with a vehicle will it count

[green fern]

Nope

[halcyon bane]

I want to change the region to Egypt, I live in Egypt and I chose the region Europe by mistake when creating the account

[feral forge]

account that is created in the EEA regions will not be able to change countries or regions at will due to the GDPR law.

[halcyon bane]

I created the account in Egypt and chose the region Europe by mistake, and you said that it changes if I live outside Europe and I am already in the Middle East

this is my id 5719772630

[feral forge]

You will not be able to switch to another country or region at will because your account was registered and created in the European Economic Area (EEA). Due to GDPR laws, the change country/region option will not be available to your account. There is nothing that we can do to help.

[halcyon bane]

Okay

The bonus challenge has not opened for me since season 15 so far it has not opened I want to charge uc why did you close it

[halcyon bane]

The bonus challenge has not opened for me since season 15 so far it has not opened I want to charge uc why did you close it

[pallid briar]

The Bonus Challenge is only available in select countries at the moment. Please be patient until this event is available in your own country/region again.

[halcyon bane]

How long will I be patient? I have been patient for 6 full seasons and it has not opened and I am currently my region is France. When will he return?

[pallid briar]

No information as of now sadly.

[halcyon bane]

ok thank you

[pallid briar]

Cheers!

[tacit mural]

Hallo , ich have question . From where can i buy E-sports ROOM

[pallid briar]

Do you mean tournament room, @tacit mural?

If players want to conduct a third-party authorized PUBG MOBILE tournament for commercial purposes, they need to request an official license:

https://www.pubgmobile.com/cp/a20191127sssq/index.shtml

Please refer to this pinned message @tacit mural

[glass bobcat]

any comment @polar marsh ?

[unborn mountain]

If your account is hacked please contact the customer service for further assistance.
Feedbacks can be done on #old.

[coarse olive]

How to reach conqueror if my rank 480 ?

Any one help me plshow i know i reached conqueror how i know from my rank or season rank ?

[amber musk]

i think you have to be in top 300

[orchid coral]

NAAH

[orchid coral]

need stay below 500 for 24 hours

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spare owl.

[storm flume]

Please refer to subpoint 3.10 in #faq for further information, @coarse olive.

[feral forge]

You may report the players with the report feature in-game. The team is aware of the issue and is looking into it, @slender wagon.

[lunar thunder]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lunar thunder. Remember to read through #faq before asking questions in the support channels.

[lunar thunder]

Hello, my name is Mustafa, the identifier for the game is 5739604710. Someone logs into my account via e-mail. I want to unlink the e-mail because it uses a third-party program and my account has been banned for 3 days because of it.
And I have the linked platforms are Facebook, Twitter, the phone number, as well as the payment receipts, and I will attach them

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lunar thunder.

[mossy cedar]

Hello, the problem is that my little brother was playing and accidentally changed the server and now all my stats are erased, I don't want to be a bronze league, and I have a very strong ping, so I can't play, you can bring me back to the European server ? (game account associated with this @gmail) (in-game ID 5404471022) (matchmaking does not work except solo) (stand on server, middle east, must be Europe)

[somber valley]

Hey there, Two of my friends got this message sent to them saying they can participate in a tournament for money. They gave away there emails to pubg to login, and have no access to their account, if you can help that would be a blessing, if I didn't explain it clearly, please let me know and I can hopefully explain it a bit better

[thin halo]

You have to wait 60 days to change server.

[mossy cedar]

I don't want to play purely solo

[thin halo]

Please contact customer service in-game for this matter, @somber valley. They can assist you with account related issues. Avoid giving your emails login to anyone since there are a lot of scammers nowadays and always ensure whatever message you received is legit.

[thin halo]

There is nothing you can do except wait for 60 days.

[mossy cedar]

I have a big ping

[thin halo]

You can invite friends from the server you have better ping and make them leader, @mossy cedar. It can help you getting matched in the server you won't lag. There is no other way to change your server except waiting for 60 days.

[deep quest]

Are redeem codes on websites real? Are they working ????! 😀

[opaque mist]

when im in a game and listening to a song the audio glitches and sounds like like im bursting my gun does anyone know a fix to this?

[thin halo]

You can try to redeem them at pubgmobile.com/redeem but most of the redeem codes posted on certain websites are fake or expired. You can get redeem codes from youtube or from any PUBG MOBILE social media.

[night cloak]

Algum ADM brasileiro pode entra em contato comigo

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thin halo]

I don't know how to help you with this issue. Either you play the game without listening to song or you can try restarting the game while listening to song and see if that works or not. You can report this issue in #old.

[opaque mist]

hmm

ok its just through soundcloud probs just a soundcloud thing

ty tho

[deep quest]

When usually they post redeem codes

[thin halo]

I have no clue, @deep quest.

[deep quest]

Uh then do you know any active code @thin halo

[thin halo]

Right now, I don't know any.

You were warned for sending unrelated messages in #copyright, @pearl sparrow. Please refer to this pinned message in that channel before posting any message.
#copyright message

[pearl sparrow]

Uh thanks for telling me I'm sorry

[rich scarab]

I have this message last night

[near flare]

update

yours game

[rich scarab]

I dont see any update 🤔

51492871240

51492871240
ROHAN
Account frozen

[unborn mountain]

Re-download your gameloop from the official website, @rich scarab.

[eternal leaf]

546101371 (ʟeaf乛ítachi)
First it showed logged in with newer version…
After some days my account got banned even though i didn’t do anything suspicious….
Someone please help recover my account!🥺

[polar marsh]

Please refer to the private message from @polar marsh for further information, @eternal leaf.

[hexed locust]

Can anyone plz unban my i'd or give me my uc 🥺

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hexed locust.

[rich scarab]

I used pubg in my mobile 🤔 and it's show me i used emulator I don't use emulator I am using mobile

[unborn mountain]

Where did you download your game from?

[rich scarab]

I see video at YouTube and download game from description

[unborn mountain]

you should download game from app store/ google play store .-.

[rich scarab]

Pubg banned in india we can't download from google play

We used vpn for download

[unborn mountain]

[rich scarab]

Can u do something?

How can I recover my account soon

[near flare]

Great news: Nepal could soon have a PUBG server of its own! Is this real ??

[celest shadow]

You will need to wait until your suspension period ends, @rich scarab. Please only download the game from the Google Play Store, AppStore or from the official website.

[celest shadow]

No information in this regard.

[subtle shard]

Why?

[native marlin]

@rich scarab just change your emulator or update the new version of your emulator then try any problems message me

@subtle shard did you log out your account use vpn to login

[rich scarab]

I used mobile not emulator 🙁

[subtle shard]

Pubg mobile, not emulator

[native marlin]

@subtle shard there is no way try with vpn not recommended

@rich scarab try uninstall and reinstall or repair the game

[rich scarab]

Ok I will reinstalle but give me link to download officeal pubg

[celest shadow]

You can download the Android APK here: https://pubgmobile.live/apk

[subtle shard]

For iPhone

[reef drift]

I have a problem and I want a solution from you as soon as possible

[celest shadow]

Which login method did you use?

[rich scarab]

Ok thnx all for help 😘

[celest shadow]

How can we help you?

[reef drift]

The day before yesterday I had 970 uc I opened the game yesterday and found them 250 uc

[subtle shard]

Email

[reef drift]

I collected them from prime plus No one hacked my account I spoke to tech support and got no response

[celest shadow]

If your e-mail or password is incorrect, the authentication failed notice will appear. If you have forgotten your password, please refer to the following steps to reset and change it:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[reef drift]

No, my friend, I collected them from the prime plus With my visa

[celest shadow]

UC does not just disappear without your authorization or if someone had access to your account to spend it.

[reef drift]

I am the only account owner No one has opened it

[native marlin]

@reef drift bro the gone uc will not get back . Only purchase uc from trusted source

[surreal rover]

@celest shadow can you help me regarding my pubg login

[reef drift]

I was collecting the uc to buy the chin at the end of the season

Prime Plus is not a reliable source?

[unborn mountain]

Prime plus is from the game itself.

[unborn mountain]

Please wait for their response as you've stated previously that you contacted the customer service.

[reef drift]

And if they don't answer ?

[unborn mountain]

Then nothing can be done, UC does not fly in the air when you're offline.

[reef drift]

This is what happened 🙂

[unborn mountain]

Chances are your account being hacked without you noticing.

[reef drift]

No, my account was not hacked

I am sure of my words

I hope for a solution to the problem

I don't have more money to ship again And I want to buy the chin at the end of the season

please reply

[pearl sparrow]

Check your mailbox is your uc got detected?

[night cloak]

How do you find out why you got banned?

[reef drift]

There is nothing

[devout rampart]

My friend's account got hacked

He lost his UC

Where should he complaint

?

[mortal apex]

Please contact the customer service in game for account related issues, you may refer to subpoint 5.4 in #faq.

Unfortunately you cannot get a refund or get back the UC, @devout rampart.

[devout rampart]

UC is not a problem...But his account was logged in from another place

[mortal apex]

Your friend may use this screenshot below as reference, in order to get in contact with one of the agent in-game. Make sure he provides all the details required, @devout rampart.

[devout rampart]

Thanks @mortal apex

[somber valley]

Hey my friend is on the step and he said the codes aren't working

He has a password created just the codes aren't working

@mortal apex you think you could help with this, sorry if I'm bothering

[frail dock]

Is there any place in discord to report a cheater by their unique id?

[eternal glacier]

hello please help

[unborn mountain]

Please state your issue, @eternal glacier.

@frail dock if you do not have a video recording of him/her cheating, please report the player in-game.

[frail dock]

I mean obviously I don’t have access to his screen but the cheater himself admitted that he’s using heat signature to spot player’s! Is there any way to start a thorough investigation on him?

[unborn mountain]

Please report the player in-game and the security team will investigate, @frail dock.

[unborn mountain]

Did he spam press the "GO"?

[mossy shuttle]

does vpn work? to get lower ping when playing in other servers

[celest shadow]

We do not recommend the usage of VPN. As we lack public information about this, you may contact the customer service in-game for further information.

For your information, using a VPN could increase your ping instead of lowering it.

[mossy shuttle]

sadge

[narrow frigate]

@celest shadow

[celest shadow]

Please state your inquiry here.

[narrow frigate]

I want to Know About Tournament Room Card

[celest shadow]

You may refer to this message for further information:

#questions message

[narrow frigate]

@celest shadow

I have already Applied for it 15 days ago

Still no Update

[celest shadow]

You will be contacted if your application is approved.

[narrow frigate]

@celest shadow

Can we talk In Dm?

[celest shadow]

You can state your inquiries here instead.

Please use #tournaments instead, @shadow salmon.

[mortal apex]

Your friend may try later as the system could be busy. Please let me know if the issue persists.

[viral patrol]

How we can know qualify for semi final in PMNC?

[celest shadow]

Please do not advertise here, @night cloak.

[celest shadow]

@onyx cairn will be able to assist you further when he is available.

[onyx cairn]

Pass the group stages.

[vagrant cloak]

I am not able to invite anyone in cheer park. It says invited but they don't receive the invitation. Any solution?

[celest shadow]

Can you please provide a screen recording, @vagrant cloak?

[lethal warren]

My account is banned but the tier or my matches statics didn’t reset to bronze and after few days the pan ban avatar is removed but the account is still banned what does this mean?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal warren.

[velvet widget]

Why it isnt completed when i actually got 5 kills in erangel classic

[sick shale]

Maybe the match is still running

[velvet widget]

Oh okay maybe thats it

[storm ocean]

does this channel support pubgm-lite?

[sick shale]

No

[storm ocean]

ok

[vagrant cloak]

@celest shadow I tried to invite my brother's id and checked his phone and I was right, they are not getting the invitation.

[elder bloom]

When will bonus challenge will be resume?

[sick shale]

Bonus challenge is already available in some Middle Eastern countries

[wicked kite]

Hey pubgm team , i m using iphone 11 to play pubgm and i play without earpods when i turn my mic on i cant hear ingame voice but i can hear my teammates voice . I wanted to know is there any solution to fix this

[primal aspen]

can i get refund after purchasing uc

[sick shale]

No

[wicked kite]

..

[primal aspen]

i used my friend id instead of mine

[earnest flame]

Hello

Hi firends

Please help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @earnest flame. Remember to read through #faq before asking questions in the support channels.

[earnest flame]

My friend pubg account was hacked I'd number 5197511335

[storm flume]

Please contact the customer service for further assistance, @earnest flame.

[sick shale]

Can you take a screenshot of your audio settings?

[celest shadow]

Feel free to report it in #old with a screen recording.

[earnest flame]

Ok thanks

For all ❤️

[clear arrow]

@onyx cairn bro i cannot send messages to you anymore! What is this bro? You haven't gave me the final decision on me winning the giveaway from PUBG MOBILE SA finals.

[night cloak]

can i report a hacker in here ?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[wicked kite]

In settings?

[sick shale]

Yes

[pine lichen]

@sick shale

[night cloak]

@sick shale why link submit a cheater only for video ?

[pine lichen]

i need help in recovering my hacked account @sick shale

[earnest flame]

Finally,,,, account is back
Thanks for all

[sick shale]

From in-game settings

[pine lichen]

@sick shale see my message

[sick shale]

Please contact customer service in-game for account related issues. We are unable to assist with such issues in any way

[sick shale]

What do you mean?

[pine lichen]

@sick shale i contacted i dint get anyreply

[night cloak]

i report cheater in the link,but i can't send a video of cheater,but i have screenshoot if he a cheater.

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @pine lichen.

[night cloak]

can i send here ?

[sick shale]

You must provide only a YouTube video as evidence.

[night cloak]

just 3 second, and i delete that.

[night cloak]

plss, I've reported it 4 times but it doesn't ban, but instead he created a new account and cheated again.
@sick shale

[wicked kite]

@sick shale

[somber vapor]

i get banned before one week because i make team code and im streamer then after the week now i take 10 years and i not use haaackkkkkk and i can show my videosssss every game i play it its record this is my id 523005646

[polar marsh]

Please refer to the private message from @polar marsh for further information, @somber vapor.

[sick shale]

Can you try lowering the "Microphone" audio level little bit?

[fossil badger]

Hello, but you are late in returning the photos on the accounts I gave you

[fossil badger]

Can I send it to you private

[boreal jetty]

Welcome can I raise the FPS rate I have to reach 30 FPS

[mortal apex]

Modification of game files is against the PUBG MOBILE's ToS, @boreal jetty.

[boreal jetty]

@mortal apex Can I edit device files?

[mortal apex]

You may consider to upgrade your device.

[boreal jetty]

Not to play but for Android

I do not have enough money to do it

That's why I was thinking about using a program is not to cheat just to improve the performance of the game

My friends have advised me using a program claiming GFX Tool

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @boreal jetty.

[boreal jetty]

@mortal apex Because they have been using two years and have not been denied their accounts so I think he does not give a band

[boreal jetty]

hello? @mortal apex

Can anyone help me?

[feral forge]

The will be punished eventually, @boreal jetty. File modification is against PUBG MOBILE's terms of service, you may refer to subpoint 3.17 in #faq, and refrain from using it from now on.

[boreal jetty]

I do not use it I just ask you can do anything to raise the FPS rate

I can do something or will remain the situation as it is

@feral forge ؟????

[frosty depot]

@boreal jetty which device are you using??

[feral forge]

you have been answered earlier.

Please understand that higher-end devices will grant you the ability to run the game smoother and at higher frame rates due to the high-end specifications, @boreal jetty. Your only option is to upgrade your device if you really want to play the game at 60 or 90 FPS.

[boreal jetty]

huawei y7 prime 2018@frosty depot

[frosty depot]

@boreal jetty oh what's the hz.

[feral forge]

Please do not use/react with flashy emojis that can cause a seizure, @frosty depot.

[frosty depot]

Ok.

Okk.

[boreal jetty]

50 hz@frosty depot

How can I make it 144?

[frosty depot]

@boreal jetty settings

[boreal jetty]

Any device you recommend to play to play on 90 fps @feral forge

i think it's LDN-L21

[night cloak]

Ipad pro ( any models ) and oneplus flagship

You try those gaming phones ( blackmagic, nubia , pocophone etc...) if you want only a gaming phone

[frosty depot]

144 support on samsung. Not huawei

[boreal jetty]

@frosty depot OK i will buy a new phone

[frosty depot]

Ok.

[boreal jetty]

@night cloak How much is their price?

[jagged meadow]

iPhone 12 pro max for 90 fps

[storm flume]

Please avoid going off-topic, . You may have unrelated conversations in #chat.

[boreal jetty]

@jagged meadow

[jagged meadow]

@boreal jetty iplay on 2 gb ram 😂😂

[boreal jetty]

😂😂😂😂

[frosty depot]

Go to chat.

[pallid briar]

@boreal jetty @jagged meadow You two can move to #pubg-mobile.

[frosty depot]

Go to chat don't chat here.

[boreal jetty]

ok sorry i forgot @frosty depot

[near flare]

what happen if i connect global id to kr

[boreal jetty]

@pallid briar ok

[mortal apex]

Please use #discord for such matters, @pearl sparrow.

[pearl sparrow]

Ok thanks

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lone flax. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[pearl veldt]

My friends email id is hacked and now some other guy from Pakistan login to his email and he plays pubg using my friends I'd. So now what we have to do??

[glossy sable]

Contact the help desk of that email's provider to retrieve and secure it, then contact the in-game Customer Service.

[pearl veldt]

Thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @scarlet turtle.

[glossy sable]

You are welcome.

[night cloak]

Hey I'm not able to generate beta test invitation code plz help

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @night cloak.

[night cloak]

Where do I contact them

Plz reply

[feral forge]

click on the link, and you can find information regarding the beta program, including how to contact them.

[night cloak]

There is a bug in the antman update in which people become small and are still able to shoot at us and kill us . Pls help what to do in this situation🙏

[feral forge]

You may report the players with the report feature in-game. The team is aware of the issue and is looking into it, @night cloak.

[storm flume]

Please do not use languages other than English, @unreal musk. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Which type of report should i use example-cheating or what ? Because he is using a glitch...
Btw I reported him in others
But no action has been taken yet

[wide void]

It takes some time to review and investigate please wait patiencly

[night cloak]

Ok sir

[rapid roost]

Who can help me? I have a ban on the pubg

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rapid roost.

[feral forge]

you may select the option Exploiting bugs, using bugs to cheat.

[night cloak]

F . I didn't saw it

[quick summit]

Why is it just stuck here

I tried all log in methods and it won't budge

[night cloak]

The facebook already unlink but keep say that. Can someone explain??

[keen stump]

This message always occurs when i try to login with phone
Although my pubg is upto date

[pearl sparrow]

You're using any files like no recoil ?

[gilded barn]

How to unlink this social handle?
This is hacker's social handle linked to my account. All other social handles are secured.

[storm flume]

Please contact the customer service for further assistance, @gilded barn.

[edgy spear]

@gilded barn I have the same. 2 accounts from social networks are not mine. interferes with playing. they must be removed. wrote everywhere. to technical support. but there are no answers.

[pearl sparrow]

I have a good solution 🤣

[edgy spear]

@pearl sparrow what kind?)

[gilded barn]

I have tried everything. Even I tried to ban my account for 7 days by logging in using third party apps. But my account was not banned.

[solid canopy]

I'm Emily in PUBG, I'm adopting injustice and I want to go back, and this is my hands 5355941905

[edgy spear]

@storm flume I've reached out to you many times. I play on a Russian server. and I was advised to you. you seem to be unable to cope with your duty

[night cloak]

My pubg ID is 5266126605 it is hacked and gone but did I get it back

Please help me

[keen stump]

@pearl sparrow I don't even use gfx tools broo

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @keen stump.

[edgy spear]

I have access to my account. but one of my social media accounts has been hacked. the passenger enters the game through it. the passenger must be removed. nobody can help. technical support asks for a receipt. but there is no attach icon. after the conversation is completed, the attach icon appears immediately. tech support is mocking us? I will not catch.

[keen stump]

I don't even use gfx tool broo

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @keen stump.

[gilded barn]

In-game PUBGM support is useless.

[edgy spear]

@GODMODE#4716 yes, I realized that it was useless. and moderators, administrators, developers are all useless, it seems to me.

[gilded barn]

After investing 5,00,000 INR and facing this type of of support is really heartbreaking. I am not looking forward to invest a single penny in this anymore.

[graceful hinge]

H, i have a problem to access my pubg account via gmail on my ipad,the email and password are 100% correct, i get this message every time i try and to login

[boreal jetty]

One player has emerged as a verbal abuse

51348370026

[edgy spear]

I also put in my account, a lot of money, and a lot of work. and this passenger ruined everything.

[vague jackal]

@night cloak @sick shale anyone available now please ?

[sick shale]

Please report the player in-game.

@vague jackal What's the matter?

[vague jackal]

R u allowed to use direct ?

DM i mean ? @sick shale

[sick shale]

What's about it? Can you write as much as you can here?

[boreal jetty]

@sick shale I've done it but I want to give him a ban

[sick shale]

Such issues cannot be handled through the community. The only option is to report via in-game.

[vague jackal]

One of my player’s got banned couse of nothing i can send all of his record’s even before one month and now today he got banned is there chance to re check his acc and get it back ?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @vague jackal.

[boreal jetty]

@sick shale you mean i can't give him a ban with my pictures?

[keen stump]

@sick shale

[sick shale]

You may contact customer service in-game for further assistance in this regard

[sick shale]

Was your account hacked?

[keen stump]

Yes

[keen stump]

Yes but its fine now

[sick shale]

Contact customer service via login screen for further assistance, @keen stump.

[boreal jetty]

@keen stump Not only update the game or upgrade it

This usually happens

[keen stump]

I did everything i could do

[boreal jetty]

@keen stump search on youtube you well fix it

[feral forge]

please do not encourage other server members to use VPN, you may refer to sub point 3.18 in #faq, @gilded barn.

[keen stump]

They suggest to edit pubg file

[quick summit]

@feral forge

[boreal jetty]

@keen stump no don't do it

search for another video

[sick shale]

Your only option is contact customer service via login screen. Be advised that modification of game files is against PUBG MOBILE's terms of service and punished accordingly.

[boreal jetty]

you will take ban i asked them

[night cloak]

Hey
My pubg Mobile account has been stolen.
My Facebook account also has been stolen.
Can u please help me

I no longer have acces to my Facebook

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[orchid temple]

My account was hacked please help me

[night cloak]

Help me alse please

[orchid temple]

What can I do for you

[night cloak]

My Facebook account has been stolen.
I have no longer acces.
And my pubg Mobile account has been changed why the hacker

By the hacker

[orchid temple]

Bro my problem same as your problem

[night cloak]

I can proof with all my purchases.
I all is regristed in my bank app

I can help with any verification

Pfff

[heady fossil]

Matchmaking on duo fpp takes a long time to start please fix it . Just because there are no players playing fpp doesn’t mean it have to take a long time

[tired holly]

So basically someone try to scale me bcz they download something trying to take my acc

May someone help me

[wide void]

What do you mean please elaborate

[tired holly]

Can someone plz help me

[wide void]

You can state your feedbacks in #old

[tired holly]

So I been playing on my acc and then I get logged out for the first time then when I log back in every thing is charged my user and everything

[wide void]

Contact Facebook support to retrieve account then contact in game support for removal of any unauthorised link

[wide void]

You may do the same if your case is same as above mentioned

[tired holly]

Like my they changing my email and password and my Twitter and they linked there Facebook

Can y’all help me protect my acc plz

[wide void]

Do you have access to account?

[orchid temple]

Yes

[tired holly]

Yea but there changing all my stuff so I can’t get access

[wide void]

Contact in game support as mentioned in #faq 5.4

[orchid temple]

But pubg give 24hr temporary ban

[wide void]

Contact in game support refer to #faq 5.4

[tired holly]

Wym

So when I got to faq type 5.4

?

[wide void]

No

[night cloak]

@wide void i have tried everything to contact Facebook.
But there is no way i could find to contact Facebook.
Can u help me?

[wide void]

Read #faq 5.4

5.4 is the number of Point @tired holly

[tired holly]

Where do I go

[wide void]

There is nothing that can be done if you don't have access to your account

[tired holly]

I’m lost

[wide void]

@tired holly Read 5.4

[tired holly]

And then what do I do

[night cloak]

Do you know how contact Facebook?

[robust bloom]

Pleas hellp me

[tame nova]

Is there any authorized gfx tools which doesn't give you ban when used...??

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @tame nova.

[robust bloom]

Pleas hellp me🥺

[chrome cedar]

Is it fine to share BETA (version 1.5)bugs on FEEDBACK & BUGS! Or should I report it in game!?

[wide void]

What is your issue?

[robust bloom]

Who knows the Kurdish language

[chrome cedar]

Kindly lemme know the most effective way?

[sick shale]

You can use #old for those too, yes

[robust bloom]

Who knows the Kurdish language

[finite sphinx]

@polar marsh hey will Bgmi release for iOS and iPad on the day of release of bgmi

[unkempt sinew]

Please help me

[robust bloom]

Who knows the Kurdish language?

[sick shale]

In-game report feature is always better

[wide void]

Don't spam please wait for moderator to assist you

[chrome cedar]

Noted. Thank you 🙏🏼

[winged pewter]

@sick shale my beta code not work beta not log in help

[sick shale]

@robust bloom Only English is allowed in this server. Please refer to regional communities in #735483472432594994 subpoint 3.1

[winged pewter]

[unkempt sinew]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unkempt sinew. Remember to read through #faq before asking questions in the support channels.

[robust bloom]

@wide void. Hi it been around a year my account has been hacked and I’m not really sure what to do it was an Arabic hacker and he was level 72

[sick shale]

What do you mean, can you share a screenshot of the problem?

[storm flume]

Please contact the customer service for further assistance, @robust bloom.

[winged pewter]

@sick shale no its show code already taken

[sick shale]

Where did you get the code from?

[winged pewter]

@sick shale from global account

[sick shale]

Did you share it with anyone?

[winged pewter]

@sick shale i reinstall the game and face this problem

[winged pewter]

No

[unkempt sinew]

Help me solve my problem

[winged pewter]

@sick shale

[pallid briar]

Please state your problem first.

[sick shale]

@winged pewter It looks like the code was shared and used by someone else, therefore you can't use it now

@unkempt sinew What's the problem?

[unkempt sinew]

My account banned 10 years!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unkempt sinew.

[robust bloom]

@sick shale you can hellp me?

[winged pewter]

@sick shale no its use only by me..on 11th june now today i game uninstall and install again then i fill this code then game not log in?

[sick shale]

@robust bloom Please contact customer service in-game for account related issues. We are unable to assist you here

[winged pewter]

[robust bloom]

@sick shale how cam?

[winged pewter]

[sick shale]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct

@winged pewter Please do not spam emojis. You may share your feedback in #old with the details you mentioned earlier. Other than that, I can't do anything

[winged pewter]

Ok

[finite sphinx]

@polar marsh hey will Bgmi release for iOS and iPad on the day of release of bgmi

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @finite sphinx.

[finite sphinx]

@lime juniper why he is not answering to messages

[sick shale]

@finite sphinx Please read this message ^ and stop repeating

[finite sphinx]

@sick shale why are deleting my messages I did not type anything wrong or I did not violate the discord rules

[sick shale]

@finite sphinx Please do not repeat questions regarding regional versions of the game. We provide community support only for the global English version of PUBG MOBILE here.

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

[robust bloom]

Pleas hellp me pleas🥺🥺

Pleas hellp me pleas🥺🥺🥺🥺🥺🥺🥺

@sick shale look

[wicked kite]

Bro that mic on issue is still there

I tried lowering microphone vol

[sick shale]

@robust bloom Nothing can be done as long as you can't access your PUBG MOBILE account. That is your responsibility to keep your login credentials safe

[gilded barn]

Madame, you are replying on this. But why are you not giving any solution when I asked for help?

[sick shale]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct

[queen marlin]

When will fool m416 will come back

[sick shale]

@wicked kite Tried to lower the other settings aswell? Just a little bit until the issue is fixed

[wicked kite]

I think its problem of ios

[sick shale]

No information about the upcoming events

[gilded barn]

I understand. But you can guide us to contact them somehow na. I have tried contacting them via in game support, but it is worthless.

[wicked kite]

I’ll wait until bgmi is released

[robust bloom]

@sick shale I have a lot of money in Pubag, and now you can't help me.

[sick shale]

What was the response you received from in-game customer support?

[queen marlin]

Okay how to get m416 glacier in classic crate

[robust bloom]

My acount hacked @sick shale

[gilded barn]

They have told me to wait for 60 days after I have submitted all the details.

[sick shale]

Yes, it takes this much of time for account recovery. Please be patient

[robust bloom]

If they don't come to me, I'll fix this through the law. @sick shale

[night cloak]

I opened a gun slot by mistake, can it be refunded?

[sick shale]

It depends on your luck, there's no "how to get.."

[sick shale]

No

[sick shale]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct

[queen marlin]

Ok just say when can I open

[robust bloom]

How can I be calm? I've paid a lot of money in Pubag @sick shale

I'm going to fix this through the law. @sick shale

[gilded barn]

Ok thanks

[mortal gulch]

Hi Guys...Anyone here to help me restore my pug account which is hacked by hacker

[night cloak]

anyone here hel me

help

[queen marlin]

I will what happened

[night cloak]

my account got banned and i want to know why i don"t play with any hacks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[slim notch]

My id ban why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slim notch.

[robust bloom]

Please, you can answer me soon?

[pallid briar]

Please refer to subpoint 5.5 in #faq.

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[pallid briar]

Please contact the in-game customer service.You may refer to subpoint 5.4 of #faq.

[mortal gulch]

no help bro

[robust bloom]

@pallid briar ok thanks my brother

[pallid briar]

You can open classic crates using the classic crate coupons or by spending UC from the crates shop.

[robust bloom]

@pallid briar it takes a lot to call?

@pallid briar.it takes a lot to call?

[pallid briar]

A lot of people have the same issue just like you. The customer service needs to review all of the requests which takes along time. So please wait patiently and they'll contact you as soon as they can.

Also please avoid asking the same question.

[night cloak]

Is giving my account to someone against pubgs TOS aswell?

[queen marlin]

This is my friends account for no reason it ban him

[polar marsh]

Please refer to the private message from @polar marsh for further information, @queen marlin.

[celest shadow]

Yes. You cannot share your PUBG MOBILE account with another person.

[night cloak]

Ok thank you

@polar marsh I reached conqueror on my account anf got the ban notice.. don't know the reason.. never used hacks or anything illegal

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[night cloak]

never used anything from these mentioned there

[silk star]

ID:5805622128

Hello Company pubg mobile, I do not know why my account was suspended, even though I have not committed any question to your laws. I hope that you will respond to me as soon as I need my account and I cannot spend my day without playing. I hope that you will pay attention to my request and wait for your reply impatiently.•

[exotic cedar]

What actually happened?

[silk star]

They stole my account, and the person who stole it used a hacker. When I recovered my account, it was blocked and told me that you violated the users privacy☹

[exotic cedar]

If your account was hacked, you are responsible for who uses your account in which manner, if they used hack on your account it will be get suspended as pubg suspended id not people,

You are totally responsible for that, PUBG doesn't know if you were playing or someone else, all they know is your ID was found using hacks, so banpan

[last hollow]

Guys iam using a program that is called x mouse button to fire so fast with DMR on pubg emulator is this bannable????

[storm flume]

You can now access #emulator-chat and #emulator-support, @last hollow. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use #emulator-support for further assistance, @last hollow.

[cerulean hearth]

@celest shadow Will the card account be transferred to the Indian version?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @cerulean hearth.

[full lintel]

Hello

[paper shuttle]

Help

[storm flume]

Please do not use languages other than English, @paper shuttle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[paper shuttle]

Halp

[polar marsh]

Please refer to the private message from @polar marsh for further information, @paper shuttle.

[feral forge]

how may we help you, @full lintel?

[full lintel]

This account has been stolen and it has been reported,nadia

[feral forge]

have you contacted Facebook support, @full lintel?

[twin coral]

My account got stolen too and the arabica support been closing the conversation even tho i send everything and screenshots for my purchases

Im afraid that they will unlink my email and gave it to him

[feral forge]

what was the last response that you received from the in game customer service?

[twin coral]

The date I sent isn’t correct even tho im sure 100% all the purchases is right but idk when i exactly made my account ، but i know when i link my account

[twin coral]

But first time they told me they cant confirm theres someone hacked my account when tho i told em my email leaked its not exactly hacked

[full lintel]

Yeah

[twin coral]

Is there’s a way to contact the English support team? I feel the arabic support wont do anything its been 2months and im trying to contact many times

[feral forge]

it is not possible, if the hacker wants to unlink your login methods from your game account, he will need to provide first register date, first and last purchase receipt. which is not possible for him to do so.

[feral forge]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

[night cloak]

Why did my accaunt get banned today for 1 day without reason

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[glacial bramble]

Game is lagging in training ground

[feral forge]

you should wait patiently for their respond.

[twin coral]

Oh glad to hear thx imma try it, but i wanna to contact the eng support

[feral forge]

you can change your in game language via the login page.

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @glacial bramble.

[glacial bramble]

subpoint 4.7 in #faq are not causing of that kind of lag, i said only happening in training ground -_- you're so weak moderator

nvm I'll mail in-game customer support, thank you.

[feral forge]

If you do not have access to your login method to the game, there is nothing that we can do to help, neither the in-game customer service can assist you in this regard, so please be patient for Facebook support to respond to you.

[full lintel]

Ok

[full lintel]

Now

Good

[red trout]

Hey @feral forge what’s up

I have something wrong

[feral forge]

feel free to state your issue here, @red trout.

[red trout]

I trying to send a photo but it’s loading

[woven bison]

Hi my pubg account has been hacked and linked to gmail account

How can I get my account back?

[storm flume]

Please contact the customer service for further assistance, @woven bison.

[woven bison]

I can login to an account, but the person who hacked my account can access my account

[tired holly]

But they still able to login my acc

[woven bison]

Can you give me the customer service link?

[feral forge]

please contact the in-game customer service for further assistance, refer to subpoint 5.4 in #faq. You may follow the steps in the screenshot as reference, @woven bison:

[honest slate]

I didn't get the point no.1
If I wanna see when did I created my account. How do I check from achievements, please explain?

[tired holly]

But they still able to login my acc

[feral forge]

there is an achievement where you can obtain the date of when did you first link a social media to your game account. But in this case, only if you have linked a social media to your game account on the first day you created your game account.

[honest slate]

Yeah I did

[feral forge]

could you please elaborate your issue, @tired holly?

[tired holly]

So I’ve been playing on my acc but know I got no acces to my acc so how would I change all my login

[feral forge]

you will have to first identify which of your login method has been compromised by an unauthorised person, then contact the in-game customer service for further assistance.

[tired holly]

I did that

They got all my logins and my email

[feral forge]

are you asking about where the achievement located at, @honest slate?

[feral forge]

what are the social media that you were using to login into your game account?

[tired holly]

Twitter but then they login with Facebook and changed all logins

[night cloak]

hello i need a help

any mods or anyone?

anyone 😦

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

will i get banned if i use gfx tool in pubg mobile?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[feral forge]

if you do not have access to your login method to the game, there is nothing that the in game customer service can do to assist you. You should first contact Twitter support via subpoint 2.8 in #faq, as only they can help you to recover and regain your access to your Twitter account.

[night cloak]

you guys wont update the game

i have a 120 hz display on my phone let alone 90,60 is not even available

[feral forge]

In this case, the game needs to be optimized for your device first. Feel free to leave a feedback in #old.

[night cloak]

ok

[cunning nexus]

The game keeps crash like so often that i cant even play anymore

I had to download kr just to be able to play pubg

I was pushing conq but now i cant even play on my acc

I have like 40 gb free on my phone

And i reinstalled and deleted it like at least 10 timez

Its really annoying me now

[feral forge]

Crashing is often caused by limited storage. Try the following possible solutions:

▫️ Close the game, clear some storage on your device, and start the game again.
▫️ Uninstall some applications that you do not need in order to clear more storage.
▫️ Ensure that your device meets the game's minimum system requirements.
▫️ Repair or reinstall the game.

If you have already tried all the above possible solutions and the issue still persists, please report it in #old with a screen recording.

[stray rose]

Hi @lime juniper my account got banned (10 years) after playing classics with my friends for wrong reasons. I am not a hacker, nor do I use cheats :/ Recently played PMPL West but also played several PMCO’s as srnCakes mzsCakes and riceCakes.

PMCO EU: Sirens
PMCO DE: Mezexis
PMPL WEST: Rice gang

The ID is 578997029
It has Dominator title for winning Crew Challenge.

Device: iPhone XR
Wifi: Ziggo
Country: Netherlands

My social is cakespubg on Instagram if theres a need for references and I used to stream regular on Trovo (Babycakes)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stray rose.

[thorn pebble]

For no reason!

[sick shale]

What's the issue?

[glossy sable]

He got beaned for no reason, I redirected him here from #pubg-mobile.

[eager geyser]

Hello mod

[glossy sable]

Have an issue?

[eager geyser]

Please ban this account

[glossy sable]

Well, if you reported him, you're good to go.

[eager geyser]

I reported him

See This account name and profile picture

It's very offensive

[glossy sable]

Oh, just noticed the profile picture. Indeed.

Send that first screenshot in #old and say "NSFW pfp" and copy the user ID (the numbers) for it to be easily copied.

[eager geyser]

Ok

[glossy sable]

Maybe the moderator here can escalate that account, if that's still a thing.

[eager geyser]

I mistakenly sent only screenshot i didn't write NSFW pfp (Id): 51418123627 and now there is slow mode enabled I can't send message for 5 hour

[celest shadow]

We will forward this so that the profile picture of the account can be issued a reset and a punishment can be applied, @eager geyser.

Thank you for reporting. We will get back to you when there is an update.

[eager geyser]

Ok thank you

If anyone sell account can I reporte here?

[celest shadow]

You can report the player in the game, @eager geyser.

[eager geyser]

If anyone sell account by telegram or WhatsApp then where i should complain

[celest shadow]

You can report the Telegram channel through http://cheat-collect.pubgm.cc.

[eager geyser]

Ok

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorn pebble.

[unborn solstice]

ID: 5218169395 My account was banned even though I did not break any rules. There are people who actively use cheats in the game, you have banned them by making a distinction. I'm waiting for your help, how is the ban according to these player statistics? You got banned while playing normally, please help..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unborn solstice.

[slender roost]

Does anyone how to fix this problem i can’t log in with any Facebook account?

[rough cargo]

Can anyone tell me if Livik is being removed? Everyone is saying it is.

[tawny acorn]

Hello, since 9/2020 I have been trying to recover my account but I have not been able to. My account was stolen and I contacted support. After that, the thief closed my account for 10 years. I hope for help and thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny acorn.

[pallid briar]

No information as of now. Keep an eye out on #news for further update.

[rough cargo]

Everyone is saying it is.

[pallid briar]

Could be a rumour too.

[rigid badge]

When will the game be optimized on the iPad Pro 2021? My buttons are like halfway off the screen.

[keen basin]

please iam want solve is 3rd linked problem Authentication failed

[feral forge]

If your e-mail or password is incorrect, the authentication failed notice will appear. If you have forgotten your password, please refer to the following steps to reset and change it:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.
https://cdn.discordapp.com/attachments/481200416349224980/854239459997384704/unknown-27.png
https://cdn.discordapp.com/attachments/481200416349224980/854239460372119552/unknown-26.png

[little galleon]

My account got banned for no reason, HELP!

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @little galleon.

[little galleon]

Ye, how do I contact pubg Mobile?

[pallid briar]

Please read the subpoint 2.12 in #faq completely.

[feral forge]

feel free to submit a report in #old regarding the issue.

[clever tide]

hi guys i have an issue , someone linked his facebook recently to my account i dont know how he entered my account , how i can unlink it it says it should be 21 days or something

[serene trellis]

Hello, my twitter Account was hacked
The twitter was linked to my pubg account

So the hacker accessed my twitter
After 1 week I got my twitter back
But the hacker linked a VK account to my pubg account

Now I'm not able to remove the hacker
He is accessing the account and using cheats

I paid +1500$ on my account

And the hacker is blackmailing me

Tried to contact pubg support more than 15 times but no response

Please help!!

[night cloak]

@serene trellis The customer service might take some time to reply, be patient.

[serene trellis]

They reply that they don't support English users + the hacker is using cheats!!

[night cloak]

Could you share a screenshot of the English users part?

[trail meteor]

Same issue

[night cloak]

Feel free to report in #old.

[pallid briar]

Any social media account must be linked for at least 21 days first before you can unlink it.

[gleaming quest]

My account ban I want unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gleaming quest.

[night cloak]

@serene trellis You sent mail to the wrong email. That is Korean version email.

[serene trellis]

I got banned for 1 day how to unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @serene trellis.

[jaunty roost]

Hello, my twitter Account was hacked
The twitter was linked to my pubg account

So the hacker accessed my twitter
After 1 week I got my twitter back
But the hacker linked a VK account to my pubg account

Now I'm not able to remove the hacker
He is accessing the account and using cheats

I paid +1500$ on my account

And the hacker is blackmailing me

Tried to contact pubg support more than 15 times but no response

Please help!!

Why I can't send messages anymore from my main discord account

[pallid briar]

@jaunty roost You have been muted by the bot automatically for using a word.

[jaunty roost]

Which one

[pallid briar]

Also refer to this response,@jaunty roost.

[jaunty roost]

So what is the correct email

[pallid briar]

You may try using this:
[e-mail]

[jaunty roost]

I Did already

[pallid briar]

Do you have access to your account as of now, @jaunty roost ?

[jaunty roost]

Yes I do

[pallid briar]

Only the customer service in-game will be able to assist with account related issues. The email is for general inquiries only,@jaunty roost.

[jaunty roost]

I also did send

The problem is there is no clear response

[pallid briar]

If you did then please wait patiently. You may refer to subpoint 5.5 in #faq.

[rigid badge]

2k for an iPad I can’t use on a game imagine

[pallid briar]

Not all devices are well optimized yet. Specially the newer ones like yours. You can help out by providing feedback in #old and hopefully it will be optimised for your device soon.

[obsidian mica]

I cannot access my account, which is level 65, registered to [e-mail]. Would you help me with this topic

[trail meteor]

I think it will be resolved with the next update.

[jaunty roost]

But the hacker is trying to get the account baned 🥲

[pastel osprey]

my account was hacked

@night cloaksir

[meager plover]

Hello. There one. Of. Bast. Hack on. Pubg mobile it’s id on 5215587853

Go to this person it’s hard I’ve never see of a hat like this he’s shooting behind the wall behind of food and he is a glitch into the wood in the world

[tidal radish]

I have the same problem as iss6m

[manic apex]

hello i have a problem in my account when i was ranken to conquer my acc have been freezed for no thing and all acc with me all premuim acc any acc of them it price is more than 5000$ my acc is : 5159494260

can you tell me why my acc is freezed for no thing bro @night cloak

after i reache ace 6 star my acc is freezed 2 month for no thing plz tell me why bro

[reef rampart]

how I can change my 3rd link?

[shut phoenix]

Hello, im trying to change my email password on pubg and i dont get the "reset password" option.... How can i get it ???

[modest steppe]

Is thos where i can report a hacker?

[glossy sable]

Nope. Report them in-game.

[modest steppe]

I did but its not visible in screenshot. I took a video instead.

[glossy sable]

Upload the video to a hosting website such as YouTube and send the link to the in-game Customer Service along your report.

[glossy sable]

Report in-game.

[glossy sable]

Send "for no reason" and check your DMs with the bot.

[shut phoenix]

Help

[glossy sable]

Edit out your email address. This is a public server, you should be more careful about your personal information on the Internet and elsewhere.

[gritty forge]

Pubg has auto response this message three times after providing the correct information and followed the instinstructions given

[glossy sable]

They literally said they can't help.

[storm flume]

Please contact the customer service for further assistance, @obsidian mica.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @meager plover. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @manic apex.

[thin halo]

Contact customer service in-game for further assistance.

[thin halo]

You can apply wrong password when you wanted to login to the game through your email.

[shut phoenix]

I got it after 100 time of applying wrong password but then it said that the limit was exceeded...any solution please ?

[thin halo]

You can try again another day. Ensure that your mail received the verification code first before asking for new code. If the verification code hasn’t arrived for more than 5 minutes, you can ask for new one. Be patient when receiving verification code.

[shut phoenix]

Alright i will, Thank you

[fossil badger]

Id : 51382322612 Please help me urgently. I removed the photo the person posted. My photos are not someone else's photos. They put my Facebook address and my phone number back on them. I removed it within 24 hours,,,, The photo threatens my life with death if a family member sees it, and tell me if he reposts your photos you will punish him, and he reposts it, please help me otherwise my father will be killed me. Please help me

[amber musk]

is there a way to find out how much i owe in uc every time i buy it goes away and i get a message in the mail tell me that the amount i bought was taking becasue i owe them

[fossil badger]

Please help me

This account, which I removed the pictures from, and another account. But now he has reposted it with a new account and put it for a girl's ID so that he will defame me and expose me

[thin halo]

It takes time to process this report, @fossil badger. You can only wait for it to be processed.

[fossil badger]

I can remove my photos within 24 hours because they threaten my life with death

[fossil badger]

These are my photos and I have a big problem if the photos are not removed.

[night cloak]

The matchmaking haven't been fixed why i played with Crown opponent i am Platinum

[night cloak]

I have been banned when I do not hack and have not violated tos, I have a full match recording before I got banned please help!! I have sent 19 emails to the email given ingame and I have gotten the same robotic response every time, how do I get real help??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[spring osprey]

Possible solution The platform you want to cancel has not been connected for enough time

[smoky spindle]

Customer support has accepted my information and verified it but this ahol is doings this.

My just query is will i be permanently banned if hacker makes my account ban?

[hallow gulch]

In case of an account suspension, the player should use the file claim option to appeal for their ban, no matter the reason.

[smoky spindle]

There is nothing inside file claim. Only bots bro

Customer support bots

Sorry i respect your hard work but even all moderators here can only advice like a bot. No real authorities in the game.

[chrome tangle]

my account was hack any one help me please

[smoky spindle]

I have been asking for help to recover my account and what i get here is just advices go there go here follows guidelines… no real help.

Where hacker has kept banning my account. Its not even my fault as my none accounts were compromised.

Its very frustrating

[hallow gulch]

Follow the bot's steps, you will be directed to an agent eventually, @smoky spindle.
On a side note, please kepp in mind that the moderation team here is not affiliated with the in-game customer support and are unable to assist you with account related issues.

[storm flume]

Please contact the customer service for further assistance, @chrome tangle.

[smoky spindle]

Yes, they have verified my information and asking 60 days. But hacker won’t leave any mercy for just 1 minutes to ban my account.

Why am I really suffering for the security problem of pubg mobile. You guys don’t have any answer nor any help. 😞

[foggy solar]

Hello

[unborn mountain]

Aloha! How can we help you?

[foggy solar]

My account had been stolen
There one hacked my twitter then tied the account with email
And band me for 7 days to remove my google play games now i can't log in to my account

[blissful flare]

Hey everyone .👋
I have a problem I need your lights For 4 days I can't go to the arcade arena or even change the map and no error message. I re-install the games nothing or done. do you have a solution please?
thank you for your help and answers!
Informations :
Id :5398556907
Device : Black shark 3
WiFi : Fibre Home
Country : France
I'm in classic and the Map next door is an arcade
@here

[pearl sparrow]

Why it's showing unraked my account level just reached 35

It's almost 36

[pearl sparrow]

Can someone reply😢

[orchid coral]

if i keep some BAD in game name , or inappropriate name , can that lead to ban?👀

[night cloak]

depends what kind of name

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @pearl sparrow.

[night cloak]

i cant download pubg on my phone. why is that? when it reach 99% it suddenly stop downloading

[celest shadow]

We do not recommend using an inappropriate username in-game.

[celest shadow]

Where are you downloading the game from?

[night cloak]

and what is we piston you are not on the community team

[celest shadow]

You should contact the customer service in-game for further assistance in this regard, and the customer service of your social media account in question.

[orchid coral]

not inappropriate though!

just some promotion of any brand?

[celest shadow]

"We" refers to the moderation team as a whole. If you do not have an inquiry related to the game, please use #chat instead.

[night cloak]

play store

that will take to long for such a small matter and yes you can get banned even though pubg is 18+ you can get banned for bad names but you can put invisible names if thats what you mean by inappropriate

pls help me ;-;

[celest shadow]

Promoting a service or brand through your username in-game is against PUBG MOBILE's terms of service. For further information, please refer to "MONITORING AND PROHIBITED ACTIVITIES":

▫️ https://www.pubgmobile.com/terms.html

[night cloak]

yo pls help

i just got sent a message from this server saying my account is suspended when im on a pc and i play pubg mobile on a phone

yo can anyone solve my problem or giving an advice?

[celest shadow]

Please make sure that you have enough storage space to download the game. Please try force stopping and clearing the cache of your Google Play Store application and see if that helps.

[orchid coral]

but its my account , i spent on it , i can use whatever name i want , 👀 , am not rude here , just facts , i cant keep a long name like buy a car , blah blah , just BRANDNAME

[night cloak]

Pls help me my account was hacked

[celest shadow]

You may refer to PUBG MOBILE's terms of service for further information on what is allowed and what is not, @orchid coral.

[night cloak]

my phone is new

and i already download it before

[celest shadow]

Please avoid using the word "ban" while communicating in #questions. You will be automatically muted by the bot. This is a measure we use against the large number of users who join the server and inquire about an account suspension issue.

[night cloak]

Any one plss help me to get my account back

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, and the customer service of your social media account in question.

[night cloak]

@celest shadow they are not replying me because of ban in India

im convinced now piston is a bot. I did not say the word ban if you read my work

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @night cloak.

[night cloak]

thora really why would you say that word

[celest shadow]

that will take to long for such a small matter and yes you can get banned even though pubg is 18+ you can get banned for bad names but you can put invisible names if thats what you mean by inappropriate

i just got sent a message from this server saying my account is suspended when im on a pc and i play pubg mobile on a phone
The words that are bolded are the words that can trigger the bot. It is not limited to the word "ban", we have a list of other words that is commonly used when users are inquiring about an account suspension issue. If you have a level role in the server, you will be excluded from this. However, we have white-listed you so that you will no longer be muted when using these words.

[night cloak]

did you searched that up

[celest shadow]

Please move to a discussion channel if you do not require support related to PUBG MOBILE, @night cloak: #chat or #pubg-mobile.

[night cloak]

@celest shadow now I understand that pubg mobile is the worst game in the world because they will give help for indian peapld

[celest shadow]

Can you please try downloading the game with a different network connection, @night cloak?

[night cloak]

wdym

[celest shadow]

Instead of using Wi-Fi, use your cellular network, or vice versa to download PUBG MOBILE.

[night cloak]

i use mobile data, and 2 different wifi

[celest shadow]

What is the error notice you receive when it failed to download the game?

[night cloak]

@night cloak please update your play store problem will be solved

[night cloak]

there is no notice

[somber valley]

Yes smoke

[night cloak]

@storm flume my account has been login out and I can’t get in and someone is in my account and don’t know how to get in my acc

[celest shadow]

Please try clearing the application data and cache of Google Play Store and see if that helps with your issue.

[celest shadow]

Please identify if any of your linked social media accounts have been compromised. If so, you will need to quickly change the passwords and sign out any unknown devices.

You will need to log into your PUBG MOBILE account again and use the log out of all devices option in-game (Basic settings > Log out).

[night cloak]

I can’t because this happen yesterday and he already change my username the sever and unlink my Twitter and my apple link he unlink everything!

[celest shadow]

It requires 7 days for a social media account to be unlinked completely. The unauthorized person cannot do this if the issue occurred yesterday.

Are you able to log into your PUBG MOBILE account via one of your linked social media account(s)? If not, what is the error you receive?

[night cloak]

I used a random email for my Twitter and I do not know what to do from there

[celest shadow]

You can use your Twitter username instead. However, it is equally important that you know and figure out the e-mail that is linked to your Twitter account.

[sand mango]

Uhh

[night cloak]

I have a another link in that account and it’s the link is apple but it’s not letting me in because it say I need a newer vision to login in my account

[celest shadow]

You will need to contact the customer service in-game for further assistance in this regard. Please refer to subpoint 5.4 in #faq for further instructions.

[somber valley]

Thanks for helping

[night cloak]

Where do I go then

[somber valley]

Click the hashtag

[celest shadow]

You can contact the customer service from the Help option (top-right) in the login menu.

[ripe parcel]

Welcome guys
I need help please I don't know what to do

Someone hacked the mail linked to my PUBG Mobile account

I want to unlink, but I can't
The hacker is threatening me and the account will be banned

I wrote to support from within the game, but to no avail

please help me :weary:

[night cloak]

@celest shadow thx for helping me 🙂 yay

[somber valley]

@night cloak

[night cloak]

I tried this yesterday, but still haven't received an email from pubg

[celest shadow]

We recommend changing the password of your linked e-mail address. You may refer to the following steps:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

You may use the log out of all devices option in-game once you have changed your password.

[celest shadow]

Please know that the customer service receives an enormous amount of requests every day so you will need to be patient for a support agent to respond to your inquiry.

[ripe parcel]

The same Google account has been stolen from me, the mail linked to my account is now not mine, what do I do

[celest shadow]

You should contact the customer service in-game for further assistance in this regard, and the customer service of your social media account in question.

▫️ https://support.google.com

Recovering your Google account is your priority now.

[somber valley]

Where is customer service located?

[ripe parcel]

I emailed google support + pubg mobile support
But they did not help me
I don't know what to do now

The hacker is threatening me, I don't know what to do, my account will be lost from me

[somber valley]

Be patient for an email

[celest shadow]

I unfortunately do not have such information.

[ripe parcel]

I messaged them from within the game

[celest shadow]

You will need to be patient until you receive an update regarding your case from both Google's support and the customer service in-game.

[ripe parcel]

They have already answered me
PUBG Mobile said we can't help you, go and ask Google for help

[celest shadow]

You will need to recover your Google account first, then contact the customer service in-game.

[ripe parcel]

They have already answered me
They asked me for some proof and said that it is difficult to help you and that protecting the account is your responsibility

The problem is, the hacker is threatening me. He wants me to pay him, otherwise he will ban my account

And Pubg you don't want to cancel the mail link and you gave them all the proof

I do not know what to do

[celest shadow]

If you are unable to recover your Google account, the customer service would not be able to assist much either. You must first have access to at least one of your linked social media accounts.

[ripe parcel]

All the social media accounts linked to the account are mine and I can access the account

Only the email was hacked, I want to unlink it

[celest shadow]

What are your linked social media accounts?

[ripe parcel]

Facebook and Twitter
They are all mine, no problem

[celest shadow]

Please contact the customer service in-game for further assistance, @ripe parcel. However, we highly recommend that you recover your Google account since it could be tied to your Facebook and/or Twitter account as well, which would still leave you compromised.

[formal jolt]

@ Dear pubg m my pubg account has been hacked pubg I'd 5417 201 624 Gmail [e-mail]

[ripe parcel]

I emailed support from within the game,

But they didn't help me. They told me we can't help you. Go to Google and ask them for help.

When I contacted google support

They told me we can't help you. Account protection is your responsibility

I do not know what to do

[keen stump]

Guys is it safe to use this

[celest shadow]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of PUBG MOBILE's terms of service and will result in an account suspension.

[storm flume]

Please contact the customer service for further assistance, @formal jolt.

[keen stump]

Does the playstore allow third party apps to download officially

[celest shadow]

You cannot use softwares such as GFX tools as it modifies the game files and that is against PUBG MOBILE's terms of service.

[celest shadow]

You will need to keep trying to recover your Google account from the unauthorized person or contact the customer service in-game again.

[ripe parcel]

I tried a lot to no avail
I know all the information and details
in my account
I just want to unlink the mail I don't know why all this difficulty

Well it's just a game anyway if the hacker bans my account
Thank God for everything

and Thank you very much for trying to help me

[fossil badger]

Can I change my id code?

[fossil badger]

Do you remember when you told me that if the picture spreads again I will notify you until it is removed

[celest shadow]

Unfortunately, we are unable to assist players with account related issues here on Discord; only the customer service in-game would be able to.

We will forward this account so that the profile picture can be issued a reset, but it may take some time. We hope you can be patient, thank you.

[fossil badger]

I am afraid if one of my family and relatives sees it, they will do something to me because we are a conservative family.

[celest shadow]

Sorry to read that but unfortunately this process cannot be hastened any further. The account's profile picture will be reset as soon as possible.

[honest slate]

You should DM piston instead telling here! Because many more people will see your details, you know

[silent junco]

In pubg mobile beta version why it is how event not available yet in crate button etc

[fossil badger]

Okay thanks But I hope you don't forget that or neglect the topic

[celest shadow]

Can you please provide a screenshot?

[silent junco]

Ok

[celest shadow]

Worry not, we understand your concern. All the accounts you reported have been forwarded.

[fossil badger]

Thanks 🙏

[celest shadow]

The main purpose of the beta version of PUBG MOBILE is to test the new event modes and features, as well as reporting bugs when you encounter them, @silent junco. There will be no in-game events and the crates will not be accessible.

[whole glen]

hello

[silent junco]

How can youtubers accesss this feature to find rp leaks or a crates leakes etc?

[whole glen]

i have a problem my account was banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @whole glen.

[celest shadow]

We lack public information in this regard.

[silent junco]

Then you should increase your knowledge in this regard!

[quick mauve]

Hi, why is the recall event not working for me?The message appears "no friends to invite, invite some". What is the solution?

Same problem on facebook and twitter

[pallid briar]

May i know where you are from,@quick mauve?

[devout pebble]

I need to unban my freind id

[polar marsh]

Please refer to the private message from @polar marsh for further information, @devout pebble.

[quick mauve]

I live in turkey

[pallid briar]

Please use #matches if you are talking about rooms.

[pallid briar]

Unfortunately i don't know the exact issue here. But please be aware that players who have not logged in for 28+ days and their account level is 15 and above are eligible for the recall event. So maybe you don't have anyone who is eligible.

Please try restarting your internet connection (Wifi/data) and the game. This usually happens if you have connection issues.

[vagrant onyx]

Not all future work in beta version

Was it working before ?

You maybe rotted or jailbreak your device
( try to enable DNS ) and try again

[digital glen]

Hello my smokes grenades come so much small why?

[vagrant onyx]

What you mean maybe provide a video record the issue

[digital glen]

And yeah on the match their was no grass

[vagrant onyx]

Maybe bug or something