questions

[polar marsh]

Please refer to the private message from @polar marsh for further information, @kind thicket.

[analog fable]

I just opened a classic crate and I did not get a legendary or above item, however it did not count towards 'Jinxed' achievement progress. May I know how I could possibly resolve this issue?

[vagrant iris]

Who do I talk to if I want to report free kills in PMNC?

[night cloak]

I HAVE THE SAME ISSUE. I opened 16 crates and i didnt advance with the Jinxed progress

[analog fable]

Yeah I saw your report in #old and gave it a try 😂

Gotta wait for mods/admins to address this I guess

[feral forge]

what is your device and do you have enough storage, @rapid pilot?

[foggy bluff]

What should i do so that the hacker cannot access my account anymore?

[night cloak]

Ima be so pissed if i dont advance with the achievement xD

[rapid pilot]

@feral forge problem solved...i am cleared all game data ..

[feral forge]

you should change all passwords, enable 2FA, and lastly use the log out from all devices feature in the game.

[analog fable]

Mods/Admins, I got an issue here btw, just in case it slipped by unnoticed

[merry abyss]

When will the bouns challenge , will be back in Egypt

[feral heart]

So many hackers...fix your damn game

[feral forge]

please report the issue in #old, @analog fable.

[analog fable]

alright

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @feral heart. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[clear beacon]

I need to change my server

Please help me

[feral forge]

you can change your server from the basic settings. However, if you have changed it recently, you will have to wait for the cooldown to end in order to change your server again, there is no other way.

[stark crescent]

I am facing region change issue

I want to to change it to pakistan but not recieving verification code

Please Help

[blazing sphinx]

Account Details:
IGN: N1x乛SmOkY٭
ID: 5245299327

I Have Not Done Anything Wrong and You Have Banned My Account Not a Valid Reason Please Give My Account Back. I Want My Account Back Otherwise I Will Not Play PUBGMobile Anymore Because I Spend Almost 3 Years in This Game and Purchase Lots Of UC and My Lots Of Achievements and Titles and I Got Banned Without Any Reason I Never Break Any Rules and Guidelines Of Your Game and Respectfully Follow Them I Never Used Any Cheats/Third-party App Etc.

So, Why I Got Ban It's Not Fair For Anyone It's Too Disgusting Please I Requested To Whole PUBGMobile Team Please Re-Check and Unban My Account Because I Have Not Done Anything Wrong

Unbanned My Account ASAP!

ThankYou!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blazing sphinx.

[feral forge]

Please join the PUBG MOBILE Pakistan Discord for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994, @stark crescent.

[lapis jacinth]

I have a Razor 2 phone yet still do not have 90fps as a option. I looked online and it said I should be able to have it as an option I was wondering if there is something I need to do in order to unlock it? The phone has a Qualcomm Snapdragon 845

[feral forge]

Bonus challenge is only available for specific regions, we do not have any information in this regard about when will it be available in your region.

[night cloak]

I am trying to change my region to pakistan but not recieving verification code.
Pubg character id 5683143302
#pubgm-support PLEASE HELP.

[fossil badger]

Please help me please

Can you talk to someone please

Talk with me

[feral forge]

the profile picture of the two IDs that you have provided earlier have been reset and punishments have been applied.

what is your issue again?

[fossil badger]

I removed the picture from my identifier account two days ago. It was a very scandalous image. Unfortunately, it is my picture, but the person could not put my picture on the identifier that I removed, and he created a new account and posted pictures and also sent additions to all my friends and relatives

😭

[pallid briar]

Does your phone have different refresh rate options?

[lapis jacinth]

My phone screen has refresh options up to 120htz but in the game itself only have up to 60fps

[fossil badger]

Help me

[feral forge]

We will contact you when the profile picture has been reset, @fossil badger.

[pallid briar]

Which one are you using?
Maybe all the refresh rates are not optimized for the game to have 90fps.Other than that i don't have a solution. Maybe of the other moderators can help you out.

[mighty moss]

Pubg mobile new state release date?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @mighty moss.

[lapis jacinth]

I have my screen refresh rate set to 90hz still nothing has changed sadly in my settings haha

[pallid briar]

Maybe try the 60hz and let me know?

[fossil badger]

Can I remove the photo now, because if my relatives and brother see the photo? I will be exposed and killed. It is a disaster

[lapis jacinth]

Alright let me change it to 60hz rq and restart the game

Yeaa.. sadly still having the same setting come up fps wise

[feral forge]

it has already been reported, please wait patiently till you get a response.

[pallid briar]

@feral forge Can you help him out please?

[fossil badger]

😭

[lapis jacinth]

I saw my phone listed in the 90fps phones that is why I started wondering about it haha

[feral forge]

i'm sorry but i am not familiar with the device.

[fallen rampart]

Any admin?

[pallid briar]

The admin role has been merged with the "Moderator" role.

[fallen rampart]

Oww okey

I need to talk any official admin of PUBGM

[night cloak]

i dont think this is the server

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fallen rampart. Remember to read through #faq before asking questions in the support channels.

[pallid briar]

Can you elaborate what you are trying to say?

[night cloak]

Hello, you banned me from playing for 10 years and I don't know why and I'm sure I didn't do anything wrong. Maybe you banned me by mistake. I ask to restore my account because this is an unjust ban. Please return my account to me as soon as possible because this is an injustice and I have Videos confirm that I didn't do anything wrong and this is the ID number 5122674375
thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[pallid briar]

If you mean the "Community team" you can check out #copyright channel.

[fallen rampart]

Okey @pallid briar i need room card and i Don't know the steps?

[night cloak]

The Jinxed achievement is not updating. Opened 16 crates, contacted support multiple times and tried every ingame solution (such as trying the repair button) but with no success. Please help us resolve this issue.

[pallid briar]

You can buy them using UC from the shop or from the clan shop too!

[fallen rampart]

Yea i know but It's not enough

[pallid briar]

It could be a bug in which case you can report in #old.

[fallen rampart]

I need more I'm organizing a daily scrim and for this reason i need more room card can you hep me how to get more room card? I'm asking you cause there is no admin here @pallid briar

[night cloak]

I have reported it and i havent been the only one today who has reported it

[night cloak]

And the submited tickets arent even there anymore they were deleted but the issue still hasent been resolved

Hasn't*

[pallid briar]

If there have been multiple reports regarding the same issue I'm sure they'll see it and fix it as soon as possible!

[pallid briar]

Unfortunately I don't know any other way of obtaining Room cards other than from the store of the clan shop.

[spiral lynx]

My PUBG Mobile account has been hacked. How come is that even possible? All my login methods had 2FA. Plus I had both mobile and email ids linked. Is there a way I can recover my account? I haven't logged into the account since PUBGM got banned in India.

Now my friends are reporting that someone else is using my account.

I have emailed the support. What's the TAT?

[night cloak]

I hope so

[native urchin]

hey can anyone help me

helllooo

bruh

[hallow kernel]

about what

[native urchin]

my acc has ban help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @native urchin.

[hushed adder]

thank you for your cooperation have a great time 😊

[hallow kernel]

just learn your lesson and stop hacking

[night cloak]

Hi everyone

How come I don’t see anyone in game with the Godzilla suit ?

[gleaming idol]

Duh

[hallow kernel]

play more someday u will see if you have eyes

[fossil badger]

Can I speak to the senior manager here I know my request has been submitted but can I speak to him privately

[storm flume]

Please contact the customer service for further assistance, @spiral lynx.

[feral forge]

you have been contacted by one of our moderator from the moderation team to follow up with your case, please refer to his message.

[foggy bluff]

The thing is the hacker linked his Twitter and email on my account and i have only my fb linked to my account. So I don't know how i would change the passwords

[fossil badger]

Where is it

[feral forge]

in your DMs.

[night dove]

Hello what is the problem !? why can't i connect with link email!? can someone help me !?

[feral forge]

unfortunately, but only the in game customer service can assist you with this issue, we cannot help you with account related issues here on discord in any way.

[night dove]

@feral forge

[normal pecan]

she is offline bro

ask another moderator

[feral forge]

please try again some time later, if the issue persists, please contact the in game customer service for further assistance. In the meantime you may use a different login method to access to your game if you have any, @night dove.

[fossil badger]

Is it possible to solve my misfortune within an hour if my family sees the photos, I will be killed, please try faster

😭

[agile thorn]

Is aug removed from erangel air drop????

[normal pecan]

no

[sturdy flame]

Hi there ,
I’m playing pubg from season 2 but from last two seasons i have so many troubles with my account. The recent one is account lost before one week my account was banned and i am going to unban on June 05, 2021 and now I’m trying to login to my account but I’m not allow to login to my account from Game Center.

In game name:- GTB٭GamingYT

Character ID :- 5159158896

Game Center id:- [e-mail]

Please help me out i put so many hours to maintain my account and also put a lot of money to build a inventory.
I will be very thankful to you guys if you help me get my account back.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy flame.

[fossil badger]

Is it possible to solve my misfortune within an hour if my family sees the photos, I will be killed, please try faster

[feral forge]

the community team is aware of your concern and it is now in progress, it will be removed as soon as possible, we kindly ask for your patience and we hope you understand, @fossil badger.

[fossil badger]

I know I bothered you, but I didn't see anyone else to help me with my plight.

[fresh cloak]

There a disappeared friend's, how i can remove it?

[olive dove]

You have been contacted regarding this, please avoid repeating such request!

[fossil badger]

I apologize for disturbing

[feral forge]

i am not very sure to understand your question, could you please elaborate, @fresh cloak?

[normal pecan]

@olive dove i found a bug in the air drop i was the only guy who were there when looting even it fell down from sky i am the only one who captured it i saw a really nasty bug which is very annoying there r no Loot when the drop is fall from sky in the whole match there were no awm or any drop looted weapon kill msg i found this in two matches.

and anotherone i cant see the crab sometimes why is that bro 😦 i died so many times even crab did a squad clutch in that bug 😆 my freinds also cant see him

[agile thorn]

I have looted many airdrops and flare drop and I do not find aug

[normal pecan]

there is a nasty bug regarding with air drop bro i think moderator must fix it in the upcomming update

[normal pecan]

fix this it's a recomendation bro

[molten crane]

the pickup is not working on the gameloop emulator like the f key is not working to pickup stuff everything else works fine but the pickup is not working please help me

[olive dove]

Thank you for your feedback.
Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu. You can also submit a report in #old in compliance with the channel's pinned instructions.

[normal pecan]

ok bro

[scenic lagoon]

I reported 3 hackers last month n they weren't banned

[normal pecan]

pls type .emulator in #481204134859505684 and ask in the emulator chat i will assist you there

[molten crane]

ok thanks

[copper stirrup]

Hello, how can I talk to someone from the support? I have a problem with my account. I wrote to the company's support, but the problem was not resolved, so what should I do?
Name : آلرجمہة
Id : 5273530195

[feral forge]

what is the issue, could you please elaborate?

[copper stirrup]

Yesterday my account got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @copper stirrup.

[stark belfry]

I got banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stark belfry.

[sacred herald]

Please help me because third link(email) is bound to pubg mobile id but i don't know which email is bound to my id and even i am unable to add mobile number on my pubg id, it is showing parameter error
Please help me removing it@PUBGMOBILE

[storm flume]

Please contact the customer service for further assistance, @sacred herald.

[sacred herald]

I don't know which email is linked to my pubg id as a third link and even i am unable to link mobile number as it is showing me parameter error so I contacted customer service for removing third link (email) from my pubg id but no any positive response I got so please help me @polar marsh
My PUBG id. 5811783335

[feral forge]

unfortunately there’s nothing that we can do to help, it is your own account and email so only you should be able to know it, @sacred herald.

[sacred herald]

Actually i don't know who linked email to my id it may be hacker or someone else because i lost my id for 5 days about 5 months ago then when i got it back, there was email linked

[crisp raven]

I got parameter error whil 3rd link with my gmail

[sacred herald]

Yes everyone getting such issues with third link so I think there should be a remove option for third link without logging in from third link @polar marsh

[upbeat night]

https://www.nimo.tv/live/199718395

[feral forge]

for the parameter error, that means that the system is busy, please try again some time later, and if the issue persist, please contact the in game customer service for further assistance. In the meantime, you may use your other linked social media login method to access to your game, @crisp raven.

what is this, @upbeat night?

[feral forge]

you should contact the in game customer service for account related issues, we cannot help you here on discord in this regard.

[shadow vector]

hey .. my acount pubg mobile banned i didnot use any hack i use iphone to play ,, any one can help .. banned 10yesrs 😦

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shadow vector.

[sacred herald]

Please add remove option for third link without logging in from third link because people like me have an issues like hacker or someone else had added an email to my id and now i am unable to do anything even i am contacting with since 2 months but not any positive and relative response I got

[feral forge]

Vikendi map is currently unavailable, and we do not have information on when will it be back.

[night cloak]

why dont i see the new feature to change my car skin?

[feral forge]

you may share your concern and feedback in #old.

[feral forge]

do you mean change vehicle skin in-game?

[night cloak]

yes i dont see it but other people do see ut

[sacred herald]

What the hell!!! What do you mean we can't help you??? I have been contacting there in game with customer service for third link issues but i didn't got any solution

[feral forge]

it should be located here, beside the mini map.

[night cloak]

its not there for me 😦

[feral forge]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them. We kindly ask for your patience and understanding while they get to your request.

[night cloak]

@feral forge any idea if theres a setting to turn it on?>

[sacred herald]

Yes i know they are people but i have been contacting since two or three months and still i didn't get any positive response

[opal mountain]

I have mistakly changed my server to north america plzz help bcz there is very high ping plzz help me to change my server to asia

[feral forge]

unfortunately, you will have to wait for the cooldown to end in order to change your server again, there is no other way.

[sacred herald]

@lime juniper please can you help me?????? Please contact pubgm for this issues
I don't know which email is linked to my pubg id as a third link and even i am unable to link mobile number as it is showing me parameter error so I contacted customer service for removing third link (email) from my pubg id but no any positive response I got so please help me @PUBG MOBILE
My PUBG id. 5811783335

[feral forge]

if you have not been responded to within a reasonable time span, you can send them another message as a kind reminder. otherwise you can start a new conversation with the customer service.

[feral forge]

could you please provide us a screenshot of your control settings?

[sacred herald]

Hey I did it for more than 50 times but again no response!!!!

[night cloak]

can i post it in here or media channel?

[feral forge]

yes here.

[cursive pulsar]

You can only use 1skin for a vehicle in a match but you can also use your teammate's vehicle skin. ( That's what new feature do)

[night cloak]

Yes but i dont see the new feature in my screen

[valid jewel]

Why won’t it let me change the country? Does this mean it hasn’t passed 20 days or what exactly

[valid jewel]

He doesn’t see then button that does the action

[valid jewel]

@feral forge help

[cursive pulsar]

it appears to me when i set in my friend's vehicle (has skin) as driver

[night cloak]

yeah for me not ://

[glossy sable]

I think the grey field at the bottom answers your question.

[valid jewel]

I’m literally in the middle of Egypt in cairo rn

What else should I do to prove the “system” im in Egypt

[glossy sable]

Well, your region is already Egypt, no?

[valid jewel]

I’m willing to change it tho

[glossy sable]

The system is literally telling you "we know you are in Egypt".

You want to change it to another country?

[valid jewel]

“You must return to the country where you currently reside to change” doesn’t that mean I have to be in Egypt to change?

Or what does it mean, English isn’t my first language

[glossy sable]

What exactly are you trying to do?

[valid jewel]

Willing to change country ingame

To get an easier region title lol

[glossy sable]

Ah.

Well, the game is basically saying "nope, you can't".

They know you are in Egypt, so you'll have to stay in Egypt.

You can try and contact the in-game Customer Service, but I doubt that reason is going to make them say okay. Trying won't hurt, though.

[valid jewel]

I’ve seen other people do it tho, do they use some type of a VPN to change their location or what?

[cloud rampart]

need some help

this is funniest thing i ever see

i cant even use Metro Voice Pack

[feral forge]

maybe it is due to the mode being removed. however, you may share your concerns in #old.

[mint crag]

Hello team PUBG MOBILE the in-game like feature is not working nowadays can I know why

[feral forge]

tap on the chicken icon and select the first option to send a like to your teammates.

[glacial bramble]

@feral forge hi

[icy osprey]

What is the maximum accelaration power for mclaren spin

[pallid briar]

VPN usage is not recommended as referred to in subpoint 3.18 of #faq.

[celest shadow]

You have a chance of getting 1, 2 or 3 acceleration if you draw on the McLaren Drift spin.

[icy osprey]

Ok so that means i have 0 chance to get up for 4 xd

[celest shadow]

Yes, the most you can get per draw is 3 acceleration.

[night cloak]

[glacial bramble]

@celest shadow I don't have iphone but my friend having it and he wanted to change DNS, i checked faq 4.3 and i couldn't be able to find setting

googling it lol

[night cloak]

Settings > WiFi > select WiFi > configure DNS.

[glacial bramble]

For mobile data?

[night cloak]

DNS can be only adjusted with WiFi.

[glacial bramble]

Oh okay ty hopy :D

[night cloak]

[tall mist]

Hello .. how can I talk to someone in costumer service in the game

[opaque phoenix]

Hello I'm not the first time I write to you, my account was hacked, all that I was told I sent when I can zayty but the one who broke it he also has access what should I do please tell me if you do not help I will do the game

[tall mist]

I have an issue in title ranking

[night cloak]

when we buy RP for 3 seasons in a row we get 1.1x something , do we get more every season we buy?

[night cloak]

someon is geting on you acc prob

[tiny sun]

Where is pmcc spectate event?

[feral forge]

could you please elaborate?

[tall mist]

@feral forge I didn't understand you

[feral forge]

you should contact the in game customer service for further assistance, as only they can assist you with account related issues, we cannot help you here on discord in this regard, @opaque phoenix.

[main fulcrum]

hello can you tell me how can i reset my 3rd link password when i rest my pass thy say {perametr -1 eror } @feral forge

[tiny sun]

He/she is asking for details

[feral forge]

could you please describe your issue in a more detailed way?

[tiny sun]

@feral forge

[main fulcrum]

hello can you tell me how can i reset my 3rd link password when i rest my pass thy say {perametr -1 eror } @feral forge

[opaque phoenix]

Yes someone come in my acc

[tall mist]

@feral forge my issue is in the title ranking there is heads up ranking for the country.. so I must be in the title rank but I didn't get any thing for the second week in row

[main fulcrum]

your rank bro ?

[main fulcrum]

hello can you tell me how can i reset my 3rd link password when i rest my pass thy say {perametr -1 eror } @feral forge 👀 🥺 plez help me

[tall mist]

As you see in the photo

[main fulcrum]

oh 👀

[opaque phoenix]

Please tell me where the dream will help my acc someone comes in I think I was hacked

[turbid gorge]

How do I update to newer version when I just download the game again ? Says I’ve logged in with an new version. Can’t log in with older version ? I’ve cleared out the cashe I’m using iOS

[bitter yew]

My account was hacked via the following link, and I want to unlink, can anyone help me?

@feral forge

[storm flume]

Please contact the customer service for further assistance, @bitter yew.

[bitter yew]

Where do I get them?

[olive dove]

Show a screenshot for your login screen?

[bitter yew]

@olive doveمحمد سليم حضرتك ؟

[storm flume]

Please contact the customer service for further assistance, @opaque phoenix.

[olive dove]

We can't help with account related issues, you have to contact in-game customer support.

[feral forge]

for the parameter error, that means that the system is busy, please try again some time later, and if the issue persist, please contact the in game customer service for further assistance. In the meantime, you may use your other linked social media login method to access to your game, @main fulcrum.

[bitter yew]

@olive doveI don't remember the first time I shipped it, unfortunately, because the hacker changed his Gmail information

[cloud rampart]

[olive dove]

The steps to change the password are as follows:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

https://cdn.discordapp.com/attachments/481197473403240451/845671776889602078/unknown.png
https://cdn.discordapp.com/attachments/481197473403240451/845671830224371722/unknown.png

[bitter yew]

@olive dove

[opaque phoenix]

As where I wrote there is no answer for a week

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @tall mist. You can also submit a report in #old in compliance with the channel's pinned instructions.

[main fulcrum]

when i put the verification code and type nre password thy say peramter -1 error

[bitter yew]

@olive dove

[olive dove]

Make sure you are not using any special characters or spaces in your password.

[olive dove]

Check your achievements, it has a date when you 1st linked social media.

[main fulcrum]

when i login frim gmail 3rd link thy say change your pass first when i change thy say peramter -1 error and i dont use any special charachter and space

[bitter yew]

Yes, I remember the first date I linked the social media, but I don't remember the first time I shipped it

[olive dove]

What do you mean by shipped it? show me a screenshot.

[olive dove]

Can you share a screenshot for the error please?

[bitter yew]

The first time I charge the Royal PassRo

[main fulcrum]

ok wait

[olive dove]

You mean your oldest purchase.
Do you charge using your credit card or using any other way?

[bitter yew]

@olive dove I didn't mention making a purchase

[olive dove]

How are you going to charge royal pass without making in-game purchase?

[earnest kelp]

Please Help me I,m not able to change my region

[bitter yew]

@olive doveThe credit card belongs to me, it has been suspended due to a special problem with the bank and the gmail that I sent to the email (the third link) the hacker changed his information

[main fulcrum]

see

[olive dove]

You can change your region only if you have the option available in your account settings.
Otherwise, It won't be possible.

[main fulcrum]

i know my pubg acc pass but thy said change your pass first

[olive dove]

It seems like you need to contact the Customer Service to change your password as you are facing such difficulty.

[earnest kelp]

I have But when i click on that button it says link your mobile number and when i try to link it says give verification code and when i,m done with verification code it says parameter error 1 !

[main fulcrum]

i cant open my acc bruh😩 i

[bitter yew]

@olive dove I want to unlink the third my account is worth more than 10000$

[olive dove]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team

[brittle parrot]

Y I'm getting network error and saying to wait for 4mins to login every 4 mins when I try to login

[bitter yew]

@olive doveCan they help me disengage?

[olive dove]

Click on the customer service text in orange or from
▫️ Login Menu: Select Help in the top-right corner of the login menu.

[brittle parrot]

P.s I have a good internet connection

[earnest kelp]

@olive dove Any help for me?

[main fulcrum]

i cant understand can u please explain this ?

[olive dove]

I am checking with the rest of the team to see if anyone has a solution for your issue, will update you when i get reply.

[olive dove]

From login menu, rather than clicking login button, click on help in the top right of your screen.

[earnest kelp]

Thanks,i,ll be waiting for that

[main fulcrum]

ok and then ?

[olive dove]

Only customer support can help with your issue, yes.

[bitter yew]

Thank you sir, nice to meet you @olive dove

[olive dove]

This should open a conversation with the customer service, then proceed with stating your issue which is that you can't reset your password.

[main fulcrum]

the bot replying😕

[brittle parrot]

@olive dove can I have a help from you

[olive dove]

What is your region/country?

[brittle parrot]

India

[bitter yew]

@olive doveCan you talk to me in private?

[olive dove]

The game is banned in this region by your government, we provide community support only for the global English version of PUBG MOBILE here

[olive dove]

Sure, will answer you when I am free.

[bitter yew]

@olive dovefree now?

[solid lion]

Am no longer able to access to the game anymore, am no longer able to contact support chat in-game, and the hacked who stole my account has already banned my account twice by purchasing 3rd Party apps and plugins. And meanwhile that happening he's unlinking my social media linked to pubg account. #questions
I need help

[bitter yew]

@olive dovei send massge you

[mortal apex]

May i know where do you live?

[main fulcrum]

in pakistan

[earnest kelp]

May i know when is anyone going to answer me

[final sun]

My account was stolen. I have linked mail but thief linked his Facebook and if I login into account after several minutes he also login

Who could help me, please?

[mortal apex]

Please join PUBG MOBILE Pakistan server here on Discord for further assistance. You may refer to subpoint 3.1 in #735483472432594994 for the server in question.

[final sun]

I wrote mail to official pubg mobile, but has no answer

[main fulcrum]

ok thanks\

[gleaming plinth]

hi, how can i feedback my issue ?

[eager phoenix]

Account lost and hacked

[olive dove]

What is your country?

[storm flume]

Please contact the customer service for further assistance, @final sun.

[earnest kelp]

And when I say then you will be asking to Go on PUBG Mobile Pakistan Server,Right !

Please Help ME

[olive dove]

If you are from Pakistan then yes, the regional community should help you with this issue.

[earnest kelp]

I was on that server but no reply from them?
I,m here for you to help

[final sun]

I can’t, I tried to contact with customers but in a game it is just a bot that couldn’t help me. I also send a message to [e-mail]

But don’t get answer

[gleaming plinth]

i got banned in a unreasonably way

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gleaming plinth.

[olive dove]

It seems like this is a common issue in your region, please provide a full detailed report about it in #old to be considered.

[earnest kelp]

Thanks, I will be there

[finite roost]

hello there i accidentally changed my pubg server ..before i used to play in asia server now i play in middle east server ,,,the game is totally unplayable for me plz help me i wanna change my server

[feral forge]

unfortunately, you will have to wait for the cooldown to end in order to change your server again, there is no other way.

[solemn zenith]

Hey PUBG Support Team, I want to till that I
got banned on
my PUBG account by mistake and i need
your help to fix this
mistake ( banned for 10 years). I have not
use any type of
hacking or tried to cheat in any match so I
think you should
review my account recent activities and
confirm that there's
nothing to ban my account, all information
has been listed,
hope you'll check this issue as soon as
possible. Thanks
PUBG Team.
My ID:5293404944

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn zenith.

[dark stream]

السلام عليكم

اريد حل لمشكلتي

دا بعد ازنكو طبعا 🙂😂

[storm flume]

Please do not use languages other than English, @dark stream. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dark stream]

I Have problem please help me

[wary quiver]

My account has been hacked and the hacker has linked his Gmail to my account. I want to delete his Gmail so that he cannot access my account

[wintry kelp]

@olive dove hello can you help me

[wide void]

What help do you need?

[wintry kelp]

@wide void i need to change my region

[wide void]

You may contact ingame support for removal of unauthorised links

[wide void]

You may change it from the settings

[wintry kelp]

@wide void in ingame settings i dont receive verification code

@wide void what do i do

[wide void]

You may Try refreshing your network and restart your device feel free to report it to the #old

[wintry kelp]

@wide void I'm doing everything but nothing happened

[high fulcrum]

I lost my uc in event uc back and not

[wide void]

Report the issue In #old

[wide void]

There is no refund on intentional or unintentional usage of uc

[open sphinx]

Support Arbic please ?

[celest shadow]

You may join regional communities under subpoint 3.1 in #735483472432594994, @open sphinx.

[open sphinx]

؟

[celest shadow]

You can join the PUBG MOBILE Middle East & North Africa (MENA) Discord server for support in Arabic, @open sphinx.

[rare shore]

Click Middle East & North Africa or Iran or wherever you are from and join the Regional Server to chat in your local language

[forest jackal]

help

Someone stole my account link

But I have all the proofs of the ownership of my account, how do I get it back and cancel the other link?

[serene karma]

So the rp missions that say kill enemies with SKS,mini 14 if our teammate knock the enemy and we thirst them will that count?

[storm flume]

Please contact the customer service for further assistance, @forest jackal.

[bitter torrent]

Whom to complain to? Cheaters got sick

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @bitter torrent. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[brisk crescent]

Guys, please help me, I was banned for 10 years not counted. You can send it to this email address [e-mail] send this message.Guys, please double-check my friend's account for cheats,they are not and were not on the account, the only thing that could suggest that he switched to a new mode with Godzilla and Kong. He never used cheats or third-party programs. I ask you to double check his account. ID: 5518202901 and Nickname: UN丨KOMANDOR . I will be very grateful)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brisk crescent.

Please refer to the private message from @polar marsh for further information, @fallow hearth.

[slate igloo]

Hey PUBG Support Team, I want to till that I
got banned on
my PUBG account by mistake and i need
your help to fix this
mistake ( banned for 10 years). I have not
use any type of
hacking or tried to cheat in any match so I
think you should
review my account recent activities and
confirm that there's
nothing to ban my account, all information
has been listed,
hope you'll check this issue as soon as
possible. Thanks
PUBG Team.
My ID:5233628048

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slate igloo.

[barren trout]

How to check the date of creation of our account on android ?

[unborn pumice]

Can I get an admin who can help me

[dark parcel]

I want to report hacker....

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @dark parcel. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[barren trout]

My account was banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @barren trout.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unborn pumice. Remember to read through #faq before asking questions in the support channels.

[cobalt marsh]

My main account got hacked, how i can get some help?

[mortal apex]

Please contact the customer service in game for further assistance, @cobalt marsh.

You may refer to subpoint 5.4 in #faq.

[cobalt marsh]

I just talked to them, but they didn't do anything. They closed the case without any help in my case. I also sent a message via email but nothing...

@mortal apex

[night cloak]

Heyy Can my Linked Achievement and my pubg registration date can be the same date?

[hallow gulch]

You receive the linked achievement once you have linked a social account to your game account. If you've registered/made your account using a social, then yes.

[night cloak]

wasn't achievement introduced in season 2 ?

[hearty chasm]

Hello! Can I speak privately to a moderator regarding a case on my account?

[vast mantle]

Hi , i have a wrong Ban please anyone help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vast mantle.

[night cloak]

My account has been banned for 30 days for no reason, I need help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[upbeat pond]

Please add remove option for third link without logging in from third link because people like me have an issues like hacker or someone else had added an email to my id and now i am unable to do anything even i am contacting with since 2 months but not any positive and relative response I got

[red dome]

How to report a hack player with video ?

Ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @red dome.

[night cloak]

me too bro , they just close conversations. they are not even trying to help. that arrogance and audacity.

[mortal apex]

Please follow this conversation in order to receive assistance. Make sure you provide them all the right information.

[quartz copper]

hi pubg mobile support i need help with my pubg account

[pallid briar]

You can upload the video evidence to YouTube and report it through the cheater reports form at https://bit.ly/3uDSJZv.

[night cloak]

Why are they asking some impossible stuffs like registration date , first reciept... who would remember or have these. Even when i tried finding these stuffs and submit to them. they say something is not matching , but they don't say which one.

they don't provide receipt even if i send them proof of payments and Subchannel receipt

[pallid briar]

For account related issues please contact in game customer support as referred to in subpoint 5.4 in #faq.

[night cloak]

ingame support don't accept subchannel's receipts too

[cobalt marsh]

Oh... i cant see too good. can u send me the original image? Pls?

[mortal apex]

Unfortunately it is a screenshot.

[cobalt marsh]

I see. No worrie. Thank u very much.

@mortal apex

[modern timber]

I have one question please and i hope to know if it is right or wrong
Can i send it to any admin?

[sick shale]

@modern timber Please ask here

[storm flume]

Please do not use languages other than English, @sage jacinth. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please refer to subpoint 3.17 in #faq for further information, @sage jacinth.

[sage jacinth]

Does Kill App give Ban because I am very afraid of Ban?

[sick shale]

@sage jacinth Third-party apps are not allowed. Avoid using any of them

[sage jacinth]

I don't use Gfx or flash dog or BAGT

Please reply quickly, I am very nervous and scared

[pallid briar]

It doesn't matter if its a GFX as long as it's a third-party app, it's not allowed.

[sage jacinth]

The Kill App does not put files in the game or on the processor. Please reply from the technical support for me in PUBG Mobile

I'm sorry, I'm going to bother you a bit. Bear with me.

[thorn fox]

Hi there

[sick shale]

@sage jacinth What's this app for?

[thorn fox]

I need help please

My account in the game has been banned without warning and this is not the first time and without cause and I have not violated the terms and conditions of the game Yesterday, I entered a random team and played with them and I don't know if someone uses a hacker or not. You can check the recent additions of friends. You will find that most of them are yesterday, in order to accomplish the task of getting 100 likes. and I hope that my account will be returned and removed from it. This is my account ID (5268865488).

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorn fox.

[sage jacinth]

Can you search for him and see if he is giving Ban because I am afraid to give you wrong information?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[elfin arch]

I ate minus because of cheating, will it be fixed when banned?

[languid radish]

Someone hacked my acc and I can’t log in they changed my Twitter email and password, also when I try and login with Apple id it just says account has been logged in with newer version of the game and can no longer log in with an older version please update your game

[pallid briar]

You can try performing a routine repair and see if this helps with your issue, @languid radish . If the issue persists, you will need to contact the customer service in-game for further assistance.

[languid radish]

Customer service I tried didn’t work

And what is routine repair

[pallid briar]

You can repair by clicking this on log in menu.

[languid radish]

What will that do?

[pallid briar]

A routine repair will re-download the latest update.

[languid radish]

Didn’t work

??

[pallid briar]

You should contact the customer service in game then as referred to in subpoint 5.4 of #faq.

[languid radish]

What will they do

What do you mean “I want a email for support

[night cloak]

i want to contact the support

with email

[pallid briar]

[e-mail]

@night cloak Also please avoid sending the same message as it can be considered as spam.

[night cloak]

ok thx

[pallid briar]

Welcome!

[languid radish]

Ok I texted pubgm and customer support

[languid radish]

Also texted policy@proxima

[nocturne pelican]

ye i'd like to make a report about me always getting a pistol, a pistol only in quick match and then others get ars

[languid radish]

Please PUBG really needs to get my acc backs

[storm flume]

Please contact the customer service for further assistance, @languid radish.

[languid radish]

I did bruh

[signal ferry]

HELLO

X

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @signal ferry. Remember to read through #faq before asking questions in the support channels.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @upbeat trench.

[night cloak]

Can i know why in the global english chat there are only arabics?

[mint crag]

@lime juniper Hello team PUBG MOBILE the in-game like feature is not working nowadays can I know why

[unborn mountain]

Can you please explain your issue clearly, we'll be more than happy to help you with your ongoing issue.

[raw prawn]

My account was hacked

Also in the chat feature in game, i was told by customer service to continue the issue in a previous conversation, how do i switch to the older conversations in game. I can only focus on one chat window at a time so cannot go back to previous chats with customer service

[slender roost]

@unborn mountain did know where can I report scammer in games account with proof ?

[sage jacinth]

If I used the kill app, would it give me a reply, because I am very afraid of bands?

[unborn mountain]

How is he scamming?

[slender roost]

@unborn mountain I think its called ransoming so they be stealing account and ransoming them for the good amount of money

[unborn mountain]

As in like, did he scam people through Instagram or Global Chat?

[slender roost]

thru insta but I haven't found about Facebook and twitter yet

[unborn mountain]

Feel free to report the instagram account + the UID on #copyright.

[remote silo]

I got hacked today around 6:55 pm EST. Basically, the hacker messaged me through my friends account and told me to add him on discord and sent a fake link to a tournament in which i signed in using my twitter which is connected to pubg. About 10 minutes go by and then i realized to unlink my twitter from my pubg account before it kicked me out. Then i get notifications from my email saying my twitter email had been changed to a new email ( I have screenshots for proof but for privacy reasons i’m not sharing them publicly ). Then i tried logging in through my facebook on pubg mobile and it gives me the same warning no matter what i do. I have the newest update and tried deleting and reinstalling. The language on my account changed to Indonesian and he changed his discord name to my in-game name. I’ve spent tons of money and had this account since s4. It would be amazing if i could get some help with this!

I also tried using the repair feature and it still does the same thing

and i contacted multiple times to pubg support and it does nothing, they just close my conversation.

[languid radish]

What could this possibly mean, are they logged in with emulator or computer?

[serene pollen]

Hi team support i would like to suggest to make this items available to purchase in shop or lucky Air drop to my new account ID 5960276456 .. spically the Matryoshka doll Backpack please 🥺 because I had deleted my account in S14
i could purchase this items immediately even double
with yours
Diana 😘

[green plaza]

how to get supply medals ingame

[unborn mountain]

Suggestions can be made on #old

[remote silo]

can i get some help with my issue

[unborn mountain]

Can you show me your latest conversation with support?

[remote silo]

sure

the convos on my ipad just send me straight to “conversation closed”

[unborn mountain]

You’ll need to wait for their response.

Continue on your iPhone, then.
It’s still open.

[remote silo]

mannnnn this better not take 3 weeks for them to tell me they cant do anything like last time

[restive lintel]

is fps unlocker allowed to use?

[topaz fiber]

My account is that someone ban make me happy

[polar marsh]

Please refer to the private message from @polar marsh for further information, @topaz fiber.

[little cliff]

You need to play 5 matches to get frame.

[gloomy osprey]

If a hacker has access to your email and password in email login, is there any way pubg team can unlink my email so I can add a new one?

[little cliff]

Have you tried to change your password? , and can you get into your account?

[gloomy osprey]

I can get into my account

But the hacker has access to my main email and pubg email

And he changed my email’s password

So I don’t have access to my email

So if I give pubg team everything they ask for to prove I’m the owner of the account, would they be able to unlink the email and allow me to link another email?

[little cliff]

Do you have any other login method ?

[gloomy osprey]

I have google play login

[little cliff]

If you can unlink your email, link your goggle method.

[night cloak]

@little cliff How Can I restore my main account after Pubg ban in india?

[little cliff]

And change both passwords of your account.

[gloomy osprey]

I am asking can they unlink my email tho?

Cause you know how there is social media login and email login right?

[unborn mountain]

no.

[gloomy osprey]

So he has my email login, not my social media login

[night cloak]

@little cliff

[serene karma]

So the rp missions that say kill enemies with SKS,mini 14 if our teammate knock the enemy and we thirst them will that count?

[little cliff]

If you can get into your PUBG account. You can unlinkyour own email and put a new one in.

[little cliff]

With your original login method.

[gloomy osprey]

I’m talking about this, can this be unlinked?

[unborn mountain]

Yes they can unlink.

[gloomy osprey]

So I can contact pubg and they can help me right?

[unborn mountain]

ya

[night cloak]

Battle ground mobile india launching soon

[gloomy osprey]

Alright, thank you

[night cloak]

#Indiakaapnabattleground

[little cliff]

Yes, contact in-game support.

[gloomy osprey]

Yep, on it

[turbid moth]

@polar marsh random player kill me please ban🙏

[wide void]

Report them ingame for griefing

[wide void]

You may use #media for irrelevant images as this is support channel

[solid heath]

Did pubg have any idea that players go through walls and easily get killed by enemy who is shooting from outside the wall

[unborn mountain]

They are continously upgrading their auto-ban system, @solid heath.

[vale condor]

Hello pubg mobile team
my account is at risk plz help me
one guy from america is logining my id and he said he will unlink my accounts
plz help me
i have proof also plz bllock him that he cant login my ACCOUNT
@celest shadow @little cliff @hallow gulch plz do something of it @polar marsh

[unborn mountain]

Please do not mass ping the moderators, @vale condor.

[solid heath]

@unborn mountain i am not explaining about hacksss or cheating i am saying about glitch

[unborn mountain]

Contact the customer service for further assistance, @vale condor.

[vale condor]

ok bro but im afraid of my id

and no modreator is online also

[unborn mountain]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @solid heath . You can also submit a report in #old in compliance with the channel's pinned instructions.

[unborn mountain]

The moderators here arent able to help you regarding account related issues.

[tribal epoch]

My account in PUBG was shown to the band and I don't know why my account name is OHxKATYUSHA
And my ID is 5114501200. Please recover the account. Thank you very much

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tribal epoch.

[vale condor]

bro so who can help me regarding this

[unborn mountain]

Customer service in-game, only them.

[solid heath]

@unborn mountain explain me if enemy is glitched and his body part came through wall and i knock him will i get ban ?

[unborn mountain]

No, @solid heath.

[hexed glade]

Hello

I have a problem the events is not available in my acc idk why!!?

[unborn mountain]

Hey, what sems to be the issue you're having?, @hexed glade.

What events are you refering to?

[solid heath]

Ok the

[mint crag]

After 1.4 update it should be like that in 1st image but it still looks like the old one in 2nd image kill message @unborn mountain

[vale condor]

cant they do anything in discord

[hexed glade]

All the events

Just the daily login is available

[mint crag]

Please help @unborn mountain

[unborn mountain]

Nothing, they're just normal gamers like us.

[near pecan]

Can i unlink the ingame email option?

[unborn mountain]

Not at the moment.

[unborn mountain]

Can you please take a screenshot?
No events at all?

[hexed glade]

Okay

[vale condor]

bro sometimes my unlink options shows sometime not

[mint crag]

@unborn mountain I sent that problem images please help

[unborn mountain]

I dont have an answer to your inquiry, @mint crag.
Please wait till another person assist you.

[mint crag]

Thank you

[unborn mountain]

I've answered your inquiry.

[wide void]

Feel free to state your feedbacks in#old

[vale condor]

no bro
i am asking is it a glicth or what
sometimes my unlink account option is shown sometimes not
some add acount option is visible sometimes not ?
WHAT IS THIS CAN YOU TELL

[unborn mountain]

No, not a glitch.

[hexed glade]

@unborn mountain

[vale condor]

so what is this problem
is this due to that game is banned in india
thats why Is it showing like that

[iron basin]

After the recent patch,i am having high ping

[unborn mountain]

Wait, you're located in India?

[hexed glade]

@unborn mountain korea

[unborn mountain]

Heyya, events depends on where you live.

[iron basin]

Previously i used to get 45 now 90-100ma

[wide void]

Feel free to state your feedbacks in#old

[hexed glade]

I live in Japan is there is no events there ?

[wide void]

This doesn't seem global English version

[vale condor]

yes im from india

[hexed glade]

Its Korean version

[wide void]

We only provide support for global English version of pubgmobile

[wide void]

Read #faq 4.10

[hexed glade]

So if u want a support in this version what can I do

[gusty thicket]

What's this

[wide void]

You may join respective server for Korean support

[hexed glade]

Can u give me it

[gusty thicket]

Please anyone help

[wide void]

I am sorry I don't have it

[vale condor]

what to read in it bro ?

means what it will help

[unborn mountain]

Your account is suspicious, therefore a warning is marked on your account.
As long as you fulfilled the security conditions, press agree and abide.

[gusty thicket]

But why is suspicious

Ok

[unborn mountain]

maybe you look like cheating or got reported by many players

[wide void]

All game services has been terminated for India you may wait for Bgmi to release and get help there

[gusty thicket]

Never cheated bro

May be due to report

[night cloak]

My account is showing unranked from last 8 days ... How many days i have to wait

[unborn mountain]

Refer to subpoint 3.14 on #faq, @night cloak.
No ETA on when your suspicious activity will be lifted.

[vale condor]

bro till then that guy did something with my id
already he spended uc from my id and im unable to buy rp too

[night cloak]

Last time you told me it will take 7 days but still my account is showing unranked

[unborn mountain]

Who said?

[wide void]

There is no other way 🤷‍♂️

[vale condor]

ok

[wide void]

It gets ranked on Monday I guess but due to inspection period on your account and suspicious activity it is not ranked

It will be ranked as soon as the inspection period is over

[night cloak]

Should i drop a mail to pubg regarding unranked issue. Will this be helpful??

[vale condor]

but cant the pubg team block someone logging my id from somewhere else ?

[wide void]

You have been answered the inspection period will be over and you will be ranked emailing won't help

[wide void]

No,

[vale condor]

thanks for trying to help me

[wide void]

Your welcome ❤️

[night cloak]

Why my server change by itself from Asia to Europe server can someone explain

[wide void]

Only 22 days left in cool down from 60 days and now you are noticing it you may wait for cooldown to over to change it back

[night cloak]

Is it a glitch or what

[wide void]

It is certainly not a glitch

[night cloak]

@wide void I did not change it the game change my server by itself when i was playing with my friend with same server

[wide void]

You may wait for cooldown to over to change it back you can play with your friends for lower ping server

[night cloak]

@wide void Because someone ever do the trick how to change server in pubg with room card

[heavy vortex]

That was fixed long ago. Even before 38 days so I don't think that's the problem. 👀

[soft cove]

Hello

my dear sir.
before one month my fb accnt hacked by unkwn person he change all detail of my fb id and pubg mubile. i am buying alot of uc in my accnt and m416 glassior max rp 13 to season 18 max and other guns skin please help me i am so worried about my accnt please return my accnt as soon as posible
my id details
user id:5395616330
user name:BRAVO
hacker was leave my accnt from clan
unfriends my all friends and change login details
i want my accnt back please help me as soon as possible you are my last hope.i wish u can help me

[tiny sun]

How to report telegram channels that share cheats?

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[tiny sun]

Reported here 2 months ago.. nothing happened

[unborn mountain]

Please report again, @tiny sun.

[mellow perch]

Hello Pubg Mobile by mistake I purchased a classic crate by UC though I was about to open it by classic crate in my inventory. Can the Discounted 36 UC spent could be refunded?

[tiny sun]

I reported it 2 months ago then again reported it after 2 weeks

[pallid briar]

Maybe try using http://cheat-collect.pubgm.cc/.

[tiny sun]

I used this

[unborn mountain]

Feel free to report it on #copyright, @tiny sun.
Dont forget to add: it didnt get deleted.

[unborn mountain]

Have you used this, @tiny sun ?

[tiny sun]

Yes

[mellow perch]

Help anyone pls? I don't have Enough UC to purchase Royal pass

[pallid briar]

Unfortunately no.

[unborn mountain]

Refer to this message.

[tiny sun]

I have all the proofs that they are sharing cheats and I sent it on community team channel also but error said that report it through the form then she will review it

[mellow perch]

@pallid briar other games do return the resources when asked for refund. How pubg mobile can't?

[unborn mountain]

@mellow perch it's stated in the TOS that acidentally = no refund

Because each games have different TOS.

[tiny sun]

It takes less than 2 minutes to check if a telegram channel is sharing cheats or not

[unborn mountain]

You've been answered, please report it on #copyright and dont forget to add " I've reported the telegram group but didn't get deleted (link of telegram group.

[final sun]

My acc was stolen. And I couldn’t unlink thief’s Facebook acc. Custom service is a bot that couldn’t help me. I need human support.

[tiny sun]

But reported it 2 times through the form, 1 time in community team channel...

[unborn mountain]

I ain't see nothing?

[tiny sun]

I reported it from second account that was muted here

Wait

[unborn mountain]

That's basically bypassing your mute, and is against the server guidelines

[tiny sun]

Nooby#6703

[broken cave]

1.5 beta version release date

[safe tinsel]

any one can help me

[pallid briar]

No information as of now. Keep an eye out on #news.

[safe tinsel]

actually i changed my server to middle east

[unborn mountain]

I do not see your alt is muted and had reported it to the community team channel @tiny sun, Please do so and avoid repeating your inquiry here.

[safe tinsel]

@pallid briar pls help me sir

[pallid briar]

Yes please state your issue.

[safe tinsel]

i change my server 😭

[pallid briar]

You need to wait for the 60 day cooldown to end before you can change your server again. You can play with your friends who play on your preferred server to get better ping as a temporary solution, @safe tinsel.

[vale condor]

@wide void bro 3 people contacted me
they are saying there accounts had been banned without reason
@tribal epoch @vernal vapor

[safe tinsel]

my rank is changed

[pallid briar]

If you change your server it'll show the rank of that server and you will also get ranking points for that server @safe tinsel.

[unborn mountain]

Refer to subpoint 2.12 on #faq, @vernal vapor.

[vernal vapor]

My 2 id got banned yesterdday😔💔

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal vapor.

[west tendon]

hello any here?

[unborn mountain]

Yes, state your issue.

[west tendon]

i want the link to report the cheater

[pallid briar]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[west tendon]

yes

i want report cheater not the page or youtube

the website of cheat i already reported but no actions against them till now

[unborn mountain]

Have you checked the spreadsheet linked and was it verified to be cheating?

[west tendon]

yes it is the official website of cheat tool

[unborn mountain]

If it is verified, feel free to submit a report again.

[west tendon]

u can check also

[unborn mountain]

Please submit a report again through this link: http://cheat-collect.pubgm.cc/

[west tendon]

that is the cheat that most of the emualtor players using it and we are facing the cheaters every single games

[night cloak]

Where can we post hackers sites and YT, Telegram channels details

[unborn mountain]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[fallen rampart]

Hey can anyone told me how to get room card (note I already purchased it from shop and clan shop but It's not enough i need more i want to organize a daily scrim on my discord sarver )

[west tendon]

@unborn mountain

can u send me the link to report the cheater

not that one

i did there now reported the website of cheat

but i want to report vedio the cheater that i face today in game

[unborn mountain]

https://bit.ly/3uDSJZv Here.

[west tendon]

thank you

🙂

[fallen rampart]

@west tendon what happened to you?

[west tendon]

@fallen rampart nothing just want report cheater and the websites of cheat

[fallen rampart]

Website of cheater

[west tendon]

cheat tool

that the cheaters using it

[fallen rampart]

Oww okey

[unborn mountain]

Avoid conversations on support channel.

[fallen rampart]

Is this a support channel?

I don’t think so

[unborn mountain]

Conversations can be done on #chat and #pubg-mobile, @fallen rampart.

[fallen rampart]

I'm asking for support from 2 dayes but i didn’t get any kind of support ?

[unborn mountain]

You contacted customer service and didnt get a response yet?

[fallen rampart]

There is no option to contact on that topic

[unborn mountain]

What issue are you experiencing, @fallen rampart ?

[fallen rampart]

I need room card

I already purchased from shop and clan shop

[unborn mountain]

for tournament?

[fallen rampart]

Exactly no

It's for daily scrims

[unborn mountain]

Then you need to buy from shop and clan shop

[fallen rampart]

It’s not enough to host a daily scrim 🙂

I just want to dm any admin but i can't find any admin

[unborn mountain]

Sorry to say but that's the only way.

[fallen rampart]

😓 😭 😭

[restive lintel]

is using game booster allowed?

[unborn mountain]

Built-in?

[jade nest]

@fallen rampart refer to this message^^

[fallen rampart]

Okey

But @jade nest it’s for tournament

[jade nest]

You need to apply through that link for any type of 3rd party tournament/scrims

[fallen rampart]

Okey okey

Thank you so much :heart:

[jade nest]

Also chances of you getting accepted is very low ,but still worth trying

[fallen rampart]

Bad news 🙂

[restive lintel]

it's an app

[unborn mountain]

Does it modifies the game or just clear some ram?

[restive lintel]

it clear ram

[unborn mountain]

Allowed.

[night cloak]

Hi I have ping issue Iam live in SriLanka ( Asia) but Iam using Middle East server in PUBG
There are any alternative way to solve ping issue without changing my server?
please help me PUBG

[unborn mountain]

Please change you server, @night cloak.

[mild nymph]

My account has been hacked.
Although I did not visit any sites, I did not install anything.
There is a new Twitter binding.
Please help to remove the link twitter.
Technical support has been silent for a month now.
I can't play, someone is constantly logging into my account, all my friends have already been deleted.
This is the only game I play.
Help me please.
My id is 5220014909.
I still have access to my account via the social network vkontakte and email.

[unborn mountain]

Contact the customer service for further assistance, @mild nymph.

[mild nymph]

I wrote that they have been silent for a month.
And someone constantly logs in from my account.

[unborn mountain]

Since your issue is regarding hacked account, @mild nymph.
It may take 2 months for them to process your request.

[mild nymph]

and what should I do for these 2 months?
During this time, my account will be taken away

[unborn mountain]

Be patient, it's your job to take care of your account.

[steel mantle]

How much synergy is possible in a day including sending popularity and BP?

[hallow kernel]

hi is there can i get the email address related to pubgm for applying complaints if any email address is there

[mild nymph]

what am I supposed to do?
In two months my account will be taken away.
There was no hacking of social networks.
As if one of the developers leaked the password for the account.
How can this be?

[final sun]

How to end the dialog with custom service in-game

End start the new dialog?

[mild nymph]

what am I supposed to do?
In two months my account will be taken away.
There was no hacking of social networks.
As if one of the developers leaked the password for the account.
How can this be?

[pallid briar]

You can get 100 synergy by playing matches per day and you can get additional synergy by sending popularity,BP,liking on post etc.

[noble phoenix]

Getting logged in a new version error how to fix ?

[steel mantle]

oh k thanks

[pallid briar]

Welcome!

[unborn mountain]

Refer to the latest pinned message on this channel.

[wide void]

Try repairing the game and restart the device afterwards routine repair should do it

[mild nymph]

A lot of effort and money was invested in the account, help speed up the consideration of my question, this is the only game I play.
id - 5220014909

[wide void]

If that doesn't fix Try contacting customer support ingame @noble phoenix

[wide void]

There is no way to speed up the process you may wait patiently

[mild nymph]

How can we wait?
My game account was hacked.
I have not left my password anywhere.
Why do I still have to wait for my account to be taken away?

[unborn mountain]

Looking at your chat logs, you've been answered previously, as well.

[mild nymph]

I am not satisfied with the answer.
I didn't have any social media hacking, but my account in the game was hacked.
I checked all my social networks, but there was no sign in from another device.
Replenished uc only through the game
How can you explain this?

[wicked breach]

Please help me any one😭😭

[unborn mountain]

State your issue.

[wicked breach]

I win solo classics match with 0 elimination for a title but I didn't get the title why😭

Help me

I hard work for that title but I didn't get it

Pubg give me answer😰

[mild nymph]

I am not satisfied with the answer.
I didn't have any social media hacking, but my account in the game was hacked.
I checked all my social networks, but there was no sign in from another device.
Replenished uc only through the game
How can you explain this?

[wicked breach]

Give me answer😭

[celest shadow]

What is your rank in solo, @wicked breach?

[wicked breach]

Squad rank platinum solo rank glod any problem @celest shadow

[night cloak]

@wicked breach

[wicked breach]

@night cloak what you mean

[night cloak]

You’ve to be ranked platinum or above in solo to complete the achievement.

[hushed hollow]

you have to in platinum tier or above and must be completed mission in solo match @wicked breach

[wicked breach]

@night cloak we want platinum in solo not squad

[night cloak]

Correct. You’ve to be complete this achievement in solos with your rank being platinum in solos.

[small pike]

Because of glitch my account and other three account got ban. How can i get help to re-verify my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @small pike.

[celest shadow]

You may refer to @night cloak's answer, @wicked breach. You will need to be ranked Platinum in Solo in order for the achievement to count and complete.

[devout shadow]

How do I play 90 fps if it's not available?

[night cloak]

You cannot, @devout shadow. You’ll have to buy a device that supports 90FPS.

Hello, even though I don't use any other files in the game, the gun goes straight

If it continues like this, I will delete the game. How can we find a solution

Kindly provide a screen recording of what’s you’re facing, @night cloak.

[fallen rampart]

Hey i just got a role

Can anyone inform me the benefits of getting level up

[celest shadow]

Your current level role (Rare) grants you the ability to change your own nickname. Please refer to our community #735483472432594994 for further information, @fallen rampart.

[night cloak]

1 minute

[fallen rampart]

Oww yes yes

[night cloak]

@night cloak This is the problem

[night cloak]

Sorry, I cannot view this file please attach the image/video with the discord’s sharing feature.

Located on the left of the chat bar.

[upbeat gazelle]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE.The account id 5950498737.The name of the account user AHMEDELSAUED.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @upbeat gazelle.

[night cloak]

Thank you.

You cannot move your aim, @night cloak?

No Mast Lifts Up

@night cloak ne

[slender roost]

@night cloak does it occur every time u play or it’s a few time ?

[night cloak]

It happens all the time, if it continues like this, I will cry

[slender roost]

@night cloak have u tried to repair the games ?

[night cloak]

Everything...

is your phone plugged in

sometimes when i plug my phone it then its hard to aim

if your phone is unplugged all the problems go away @night cloak

[slender roost]

@night cloak what is your device?

[wide void]

Try playing with phone unplugged or changing your phone charger as this happens due to short-circuit in chargers @night cloak if this doesn't fix let us know

[night cloak]

bruh thats literally what i just said

[wide void]

In addition, when the phone is plugged in it doesn't support multiple touch at same time some of the devices try the method given if doesnt help let us know

[wide void]

It is not a race try to explain everything completely to let others understand your concern or solution, I just explained what you said and added some stuff

If you want to ask or say anything to me about this you may use #pubg-mobile feel free to ping me, avoid using this channel for irrelevant comments@night cloak

[vivid cosmos]

When will the pmco fall split start??

[eager phoenix]

Account hacked and lost
Last month got a ban when I was not even using the game and now when the ban is lifted the account got transferred to some other social media I can't access my account and all the money is now a waste. Bought UC on 9th of January 2019 have all the proof of owning the account attaching some screenshots of the payment history and I also have a youtube channel and which is a solid proof for my ownership

[wide void]

@onyx cairn esports manager will respond once he get some time wait for his response.

[vivid cosmos]

@wide void

[onyx cairn]

It'll start in the 3rd quarter of this year, @vivid cosmos.

[storm flume]

Please contact the customer service for further assistance, @eager phoenix.

[royal steppe]

Hello Game team my Friend is ina problem his PUBG mobile account is hacked and he has no access to his game account the hacker has unlinked his facebook account from the game and all the other links too please help him his hacked account is :5290534862 BFF-RAJA. HE is playing on his account from S4 and there are many friends and memoris in that account and that account worth alot so please guide us to recover that account soon as possible

@storm flume

[night cloak]

its not actually a hacker if you gave someone your password

i lost one of my pubg account also dont feel bad

two accounts actually

[royal steppe]

Bruh somene send him a pinshing link and he loged his account there

[night cloak]

a season 2 guest account and a facebook account when I used a name that someone else already had

[royal steppe]

and the hacker is online

[night cloak]

why did he click on a link

[royal steppe]

he stupid

[wide void]

Avoid general conversation here you may use #pubg-mobile @night cloak

[royal steppe]

cuz

[night cloak]

I Changed Device 2 Times

[night cloak]

Xiomi Redmi 9S

[wide void]

Do you play charger plugged in? @night cloak

[night cloak]

No.

[wide void]

You may report the issue In #old with proper video

[night cloak]

best thing really just uninstall pubg and reinstall it if you dont have a guest account

[hot stream]

i had black shark 3 and played at 90 fps, i bought black shark 4 and no option appears?

[slender roost]

@night cloak have you check your sensitivity?

[night cloak]

and dont use gyro scope

[night cloak]

Yeah

[slender roost]

2x?

[night cloak]

looking at the video it just looks like recoil

Happens in Every Binocular

[night cloak]

No

and gyro scope which is where you tilt your phone up

Get Up On Your Own

and it moves with it

[night cloak]

Nooo

im about to reinstall pubg because everytime i use my charger it does not work correctly

so you might wanna do the same

i just found something online I guess there is a repair option at the loading screen

:'(

I did but it doesn't work

there is mutiple things like deleting maps and stuff

Have you tried reinstalling PUBG MOBILE or restarting your device, @night cloak?

I tried reinstalling now, it doesn't work

I Even Reset

Restarting your device?

Yea

10 times a day

[wide void]

You may report the issue In #old with video and your character I'd as well I guess that is a bug @night cloak

[night cloak]

do you have a screen protector

[night cloak]

Yeah

But A Little Broken

try taking it off if you can then try to play

[night cloak]

Kindly refer to the message from @wide void.

You may submit a detailed report to #old. Please include the following details in your report:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

Experience

try using pubg without it

[slender roost]

That’s why bro

[night cloak]

because that does block the thing a little

Kindly refer to the message above. This topic doesn’t need to continue any further, Please and thank you.

[wide void]

Kindly avoid discussing it any further as this is a bug you may report it via these details

[night cloak]

oggy and viasy are you customer support

[wide void]

No, kindly use #chat or#pubg-mobile for further chat

[night cloak]

No.

kindly keep chats english only. you may refer to #735483472432594994 subpoint 3.1 for regional communities.

oggy your not customer support

so let the moderators say that

If you require customer support you can find that via your in-game settings.

[stable prawn]

Hi guys , i have problem with my pubg acc can i contact the admins or technical support?

[night cloak]

What’s the issue, @stable prawn.

I Tried Everything, It Didn't Happen

[stable prawn]

Someone hacked my account

[night cloak]

You may submit a detailed report to #old. Please include the following details in your report:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions.

[stable prawn]

I have all the information about my account, I just need help

[night cloak]

Unfortunately we cannot help you any further with this issue, @night cloak.

[night cloak]

I'm The Customer And You Must Help Get This In Your Brain

[stable prawn]

I contacted them and they had Arab support and they never helped or believed me

[night cloak]

Correct and you’ve been advised on what to do multiple times now, @night cloak.

I have 5 hours to write

[night cloak]

Give your agent time. The team receive thousands of reports daily.

what can i do i posted the video i can't write

I'm Tired of This Grass

You may edit your previous message if you’d like, @night cloak.

[rapid osprey]

Anyone knew about this??
Why only for 1person i see Recall coins, but not for other 2?

[night cloak]

press recall

I can answer you for being off topic continuously in this channel, @night cloak. The user has been advised very clearly on what needs to be done. The image attached is a screenshot of the servers #735483472432594994 that you’re currently not abiding by. 1.7.

[stable prawn]

This is my third day. They are responding, but it is late. I am now in a hurry, because the hacker linked his Twitter account and his email to my main account, and band it a day. After that, he cancels my Facebook link and band the account for a week, steals it and goes ‏‫💔!

[wide void]

You may refer to #faq 5.5

[night cloak]

how did you meet this hacker

[hallow gulch]

Move to a discussion channel if you do not require assistance, @night cloak.

[night cloak]

so you deleted my message

i was referring to piston but now thats over

so are you going to help these people pixel

[hallow gulch]

We are unable to assist people with account related matters here on discord, other than redirect them to customer support. We are not in any way affiliated with the customer service in-game, thus everything account related should be taken and handled with them, @night cloak.

[night cloak]

where is customer support

[hallow gulch]

You may contact customer support through the login page or via your basic settings in-game.

[potent plaza]

yes

so? why? it's appropiate

[hallow gulch]

Stop trolling here, @night cloak.

[night cloak]

im not just saying something you said

[stable prawn]

Is there any contact with technical support customers here?

[storm flume]

Please contact the customer service for further assistance, @stable prawn.

[celest shadow]

Do not send such files here, @night cloak.

[stable prawn]

Where?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @stable prawn.

[stable prawn]

I can't understand this , can someone help?

[celest shadow]

You can contact the customer service in-game from your basic settings or from the login menu, @stable prawn.

[stable prawn]

They didn't help me so I'm looking for contact on the other side, I'm really tired of this

[charred spruce]

Why was my account ID: 5340880674 banned for 10 years without committing any violation, and I was not warned before the ban, and I do not want you to say that I committed a violation. This is a mistake of the system by you. The account of a friend of mine with ID: 5340880674 has been banned for 10 years and the ban has been lifted. Indicates lack of integrity in the game I want to return my account like my friend

[polar marsh]

Please refer to the private message from @polar marsh for further information, @charred spruce.

[sharp quail]

My PUBG id is hacked
Please help me
I dont log in with my play games id and my twitter was hacked please help me
My id is -5474609693

[storm flume]

Please contact the customer service for further assistance, @sharp quail.

[waxen bear]

@celest shadow can you help me please my account is hacked I want get it back please help me

[feral forge]

please contact the in game customer service for further assistance, you may refer to the steps in this screenshot as reference:

[waxen bear]

I did it but they didn’t answer @feral forge

From one day ago

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @waxen bear.

[waxen bear]

@feral forge Please refer to subpoint 5.5 in #faq for further information, @waxen bear.

[feral forge]

yes?

[atomic kraken]

Why my Pubg mobile id 5228409664 frozen for 2 months For updating emulator Am not an emulator player am playing on mobile

[summer crown]

Why my account banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @summer crown.

[waxen bear]

@feral forge I sent a message to them from one day ago but they didn’t answer 😔 I wanna get my account back

Please please

[feral forge]

the customer service receives an enormous number of requests daily and it takes time to review all of them, we kindly ask for your patience, a support agent will contact you as soon as possible.

[atomic kraken]

Why my Pubg mobile id 5228409664 frozen for 2 months For updating emulator Am not an emulator player am playing on mobile

[waxen bear]

If you can help me please Nadïa. Please @feral forge

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic kraken.

[feral forge]

only the in game customer service can assist you with account related issues, we cannot help you here on discord in this regard.

[honest drum]

They banned me for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest drum.

[lilac depot]

I didn't play with hack or teaming up with hackers or anything

[dark dust]

@error403

[lilac depot]

Not at all like my last game i died because of hacker and reported him and got a feedback on him and that's it today i found myself banned for no reason

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @lilac depot.

[rapid osprey]

@night cloak i know we need to press recall, but actually the point is why only for one person its showing recall coin, but not rest of the 2..

[dark dust]

@lime juniper I got Copyright strike from tencent on my 2 Channels .On first Channel i had 11k Subscribers and on 2nd channel i had 5k Subscribers Please take these copyright strikes back.Channel name is Leo Shadoyt

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @dark dust. We may otherwise have to mute you.

[frosty sorrel]

I can't login to my pubgm account with my current email, it always gives me incorrect email then i tried to renew my password it didn't send any code to reset my password, I linked my pubgm account with Twitter account and Gmail account, with twitter i have no problems it works great, but with gmail it doesn't work at all.
So, can i unlink my gmail account

[rough abyss]

Dear Developers, I was not using any type of cheats and my account got ban without any reason please listen to me actually I used gfx because I was using vivo1723 that lag more and it contain my money please give it back to me your system detect wrong information please! account login by fb email id - [e-mail]. PLEASE MAM/SIR HELP ME OUT PLEASE GIVE MY ID BACK. THE NEW VERSION OF PUBG OR BGMI IS COMING SO I NEED THIS ACCOUNT EVEN I COULD PAY FOR IT PLEASE PROVIDE ME MY ID BACK.I WILL NOT USE ANY TYPE OF GFX THAT IS MY HUMBLE REQUEST.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rough abyss.

[storm flume]

Please contact the customer service for further assistance, @frosty sorrel.

[dark dust]

@lime juniper I got Copyright strikes from Tencent on my 2 Channels .On one Channel i had 11k Subscribers and 5k on 2nd.I really work hard to get these Subscribers . Please help me

[frosty sorrel]

they didn't help me at all it seems to me be hopless and no point to talk with customer service it took me days to talk to them multiple times and answer me and then no help,

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @dark dust. We may otherwise have to mute you.

[unborn mountain]

Please wait for their next response, they get alot of support tickets coming day by day, they’ll get back to you soon.

[merry shale]

hi

i live in pakistan and want to change my region but cannot do it because there is a parameter error. can you help me aor is there nay way to change ? My id is 5777486564. Thanks. #questions

[hollow hedge]

the staff from PUBGM Pakistan can help you with that.

[frosty sorrel]

they answered me but helpless answer they don't really help me every answer from them took 6-12 hours who could help me here ? or you don't have the access to" login problems solving "

[boreal bear]

Peace be upon you. I take that without any reason from my friend’s period, he opened the account for me, and I opened it, and I found him and took 10 years of this hand, I hope the reason for the dairy ID 5447701363 Name بويكا

[storm flume]

Please do not use languages other than English, @boreal bear. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @boreal bear.

[inner crypt]

Hi, I'm legit player since season 2, and i don't violate user agreement. I got ban for 10 years without reason. Can you help me to unban my account on some way? k76
Ban reason - Violate user agreement.
ID - 526011756
Nickname - Tek9 • Best13
Device - IPad 7th generation

[polar marsh]

Please refer to the private message from @polar marsh for further information, @inner crypt.

[hot stream]

I have black shark 4 because it doesn't run 90fps?

[hearty depot]

ممكن اتواصل مع حد من الادمن

[storm flume]

Please do not use languages other than English, @hearty depot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hearty depot]

Can you connect with any admin

[unborn mountain]

What is your issue?

[unborn mountain]

We are just gamers like you here, no one can help you here.

[unborn mountain]

Your device isnt optimized yet for it, feel free to submit a report on #old .

[feral forge]

this channel is reserved or PUBG MOBILE related inquiry, please use #tournaments and #matches instead, @dusk arrow.

[hearty depot]

I have a ban for 1 day and say go to repair and select " routine repair "

[bitter yew]

What is the solution to this problem?

[mortal badge]

In how many days pubgm will support 90 fps for OnePlus 9 pro?

[celest shadow]

You can perform a routine repair from the login menu. Please do as instructed by the in-game suspension notice.

[celest shadow]

Please provide a screenshot of this notice in English.

[celest shadow]

No information in this regard. You may submit a feedback in #old.

[bitter yew]

@celest shadowIt tells me the connection failed

@celest shadow

[celest shadow]

Please try using a different network connection or set up a DNS, @bitter yew. You may refer to subpoint 4.3 in #faq for further instructions.

[bitter yew]

@celest shadowUse a VBN you mean?

[celest shadow]

No, not VPN.

[bitter yew]

@celest shadowWhat do you mean understand me?

@celest shadow

[celest shadow]

You may refer to subpoint 4.3 in #faq for further instructions on how to set up a DNS, @bitter yew. Remember, this is not a VPN.

[bitter yew]

@celest shadowYou mean this problem from the Internet connection?

[celest shadow]

Yes. You can also try a different network connection first.

[bitter yew]

My contact is good@celest shadow

[final sun]

I have problem with in-game custom service. I can’t end chat where bot not answer. I need new dialog.

ID 5590008762

[unborn mountain]

Why do you want to end it, @final sun?

[final sun]

Because bot don’t answer my questions

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @final sun.

[echo spire]

Bot

[final sun]

Thanks, but I think it’s a bug. Because there is nothing in chat except my text

[trail onyx]

@distant falcon here buddy

[languid radish]

Since my account is banned is there any way I can get it back without the scammer getting in?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @languid radish.

[distant falcon]

is there any solution to protect my pubg account, someone linked my pubg account with 3rd email link so is there any way to change the scr version that he may not login into my account please?

[cerulean hearth]

Is changing the region a problem for date translation?

[distant falcon]

not the region pro

[distant falcon]

the problem is that i have linked my account with two social accounts i.e gmail and facebook

[trail onyx]

Help me out with my ID too it was a random hacker who joined my squad and I was unknown about that

[distant falcon]

someone linked my account with 3rd link so i want to change scr version that he may not login in

in this regard is there any soultion or method to protect my acccount that he may not able to play on my account

[cerulean hearth]

Is changing region a problem for date translation to BGMI?

[distant falcon]

pubgm yes

1.4.1.0.99999

[mortal apex]

Please contact the customer service for further assistance. You cannot change your scr version.

[trail onyx]

I am also banned

[pallid briar]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements, @cerulean hearth.

[trail onyx]

@polar marsh Help my account is banned

[pallid briar]

Please refer to subpoint 2.12 of #faq.

[trail onyx]

Thx tenz

[pallid briar]

Welcome!

[normal pecan]

@celest shadow r we havin weekly match in this wek

week*

[night cloak]

#questions Dear Developers, I was not using any type of cheats and my account got ban without any reason please listen to me actually I used gfx because I was using vivo1723 that lag more and it contain my money please give it back to me your system detect wrong information please! account login by fb email id - [e-mail]. PLEASE MAM/SIR HELP ME OUT PLEASE GIVE MY ID BACK. THE NEW VERSION OF PUBG OR BGMI IS COMING SO I NEED THIS ACCOUNT EVEN I COULD PAY FOR IT PLEASE PROVIDE ME MY ID BACK.I WILL NOT USE ANY TYPE OF GFX THAT IS MY HUMBLE REQUEST.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

what does illegal trade item mean just curious

hello?