questions

[normal fulcrum]

What new version?

[rapid oar]

Indian version

[normal fulcrum]

There's no Indian version of PUBG MOBILE.

And besides, PUBG MOBILE is a Tencent game, not Krafton

[cursive pulsar]

They will be transfered to Indian version as soon as you log in your account in Indian version.

[cursive pulsar]

Dont say anything if you dont know about it.

[rapid oar]

There something called Battleground Mobile India going to be released soon...

[normal fulcrum]

That's a different game. It's not a version of PUBG MOBILE.

[rapid oar]

As Different as Pubg global with Pubg Korean or Vietnam?

[normal fulcrum]

No. PUBG MOBILE has 4 versions only, Global, Korean, Vietnamese and Taiwan

Battlegrounds Mobile India is not a version of PUBG MOBILE. It's a different game. And this server is only for Global version of the game.

Maybe try and join their server to ask them regarding this

[rapid oar]

Yes you are right 4 version is live ... But please be updated with the 5th Version too although its not released yet... But u might know about that

[normal fulcrum]

I am well aware of Battlegrounds Mobile India. And I'm saying it again just so you're clear

1: It's not a version of PUBG MOBILE. It's a different game

2: We provide support for GLOBAL ENGLISH VERSION ONLY

[rapid oar]

Yup... If its like that then I'm cleared with my doubts

[rapid oar]

But still a small doubt still bothering me ... "How can I be so sure that its a totally different version? Any Official source u can refer me?

[normal fulcrum]

Feel free to Google search their official discord server and contact them there

[rapid oar]

Thank you so much

[hardy hill]

@lime juniper quick question

can i ask u a question?

@thin halo . .

[charred flame]

5182994977 why my account ban 🤔

[polar marsh]

Please refer to the private message from @polar marsh for further information, @charred flame.

[lament scaffold]

@polar marsh my account is hacked

@polar marsh I want to unlink my twitter id
Please help me

@lime juniper please help me

[storm flume]

Please contact the customer service for further assistance, @lament scaffold.

[clear spindle]

Contact the in-game customer service for account related issues.

[lament scaffold]

@clear spindle no reply from there

[clear spindle]

Wait patiently.

[hardy hill]

@clear spindle is there any good screen recorders that are useful and dont have any lag issues for android? im trying to find one that supports external and internal audio

[lament scaffold]

Ok

[clear spindle]

Doing a google search or asking about that in #pubg-mobile might help you. I mostly spend the time on PC than Mobile.

[hardy hill]

google is full of indians that have risky links

thanks for the help

[signal minnow]

Sir If I Got An Hacker In The Match Or A Teammate Who Is Violating The Game Spirit My Throughing Grenade And Molotov Then What Should I Do !!

@lime juniper

[hardy hill]

bruh just use the right channel

idk why u indians cant read its not that hard

..

[signal minnow]

Which Channel Bro Plz Can You Tell

[clear spindle]

Report them via the game profile or after the match.

[signal minnow]

But Sir Still They Not Got Banned

[clear spindle]

It may take some time to verify the report, have patience.

[slender roost]

@clear spindle

Help ?

@unborn mountain can u?

[merry escarp]

can you help me my pubg account got hacked

[unborn mountain]

The name in your e-mail address

Contact the customer service for further assistance, @merry escarp.

[merry escarp]

where

[unborn mountain]

Refer to subpoint 5.4 on #faq, @merry escarp.

[calm zinc]

Now in pmnc after qualification end .... can i change the roaster to groupstage ?

[wide void]

No you cannot change any details registered

[night cloak]

Is this alright?

[wide void]

What are you referring to?

[night cloak]

Korean skins in global?

[calm zinc]

Even i want to change one player before registration end what can i do ?

[wide void]

I don't have any information regarding this sorry wait for moderator to assist you

[night cloak]

all g

[wide void]

No you cannot change

[night cloak]

@night cloak It is not a Korean skin but a costume available in a regional version to purchase.

[wide void]

Once submitted you cannot edit any information, this major rule applies to all competitions worldwide.

[night cloak]

So

Its alright?

[slender roost]

Why’s there’s no option ?

[desert peak]

How do I make sure to enter the national championship for dabji?

How do I make sure to enter the national championship for dabji?

[night cloak]

Based on the region you live, you will have different outfits to purchase and it is alright if you have downloaded the game additional resources, @night cloak.

@slender roost What option are you looking for?

[slender roost]

@night cloak to sent imagine

[night cloak]

@desert peak May I know what is your region?

[night cloak]

Alright thank you.

[desert peak]

Egypt

[night cloak]

@slender roost Just upload in imgur and send the link.

[calm zinc]

The invitation i got after all talent challenge said that i could play group stage for pmnc/pmco without qualification , how should i know that i will play it on pmnc or pmco ?

[night cloak]

@desert peak Please ask in the Middle East and North Africa (MENA) Discord server. You can find the link in the #735483472432594994 subpoint 3.1.

@calm zinc You will get an invitation email prior to the group stage of said events.

[slender roost]

@night cloak payment that made 3 month ago or first payment or oldest?

[edgy delta]

Good morning

[calm zinc]

The message was like this “ inviation to pmnc/pmco “
Which one pmnc or pmco ?

[merry escarp]

@lime juniper can you help me my pubg account got hacked

[night cloak]

@slender roost All the information the support requested.

[edgy delta]

And me

[gilded saddle]

My twitter has been hacked and Got Ban in pubg for 1 day , what i can do , how i can unlink twitter ?

[night cloak]

@calm zinc Random for you. It depends on the free available slots for PMCO.

@merry escarp For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.

@gilded saddle You can unlink after one day.

[calm zinc]

Then it is not for pmnc right ?

[edgy delta]

I talk with mena server and customer service and no one help me

[night cloak]

@calm zinc Was this an invitation mail? Or, a mail saying that you will be invited soon?

@edgy delta If they cannot help you, nobody else can, unfortunately.

[edgy delta]

I pay on this account more than 10 thousands dollars

A modretor in mena server band me from the server in discord

[gilded saddle]

I get in pubg with my email , link my facebook profile , un press to unlink twitter , but its will be unlinked after 7 days , he can go to my account all 7 days🥲🙄

[calm zinc]

Was in-game mail said : you should give us contact look pic .

[night cloak]

@gilded saddle If you play the unlink battle, the other person will use cheat and ban you from the game. My recommendation is to contact the customer service as soon as possible.

[slender roost]

What does this mean ? anyone can helped ?

[gilded saddle]

Where is fastest way where i can talk with pubg Customer service ? Like realy fast?

[normal pecan]

ok np brother 🙂

[calm zinc]

@night cloak

[upper tusk]

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @upper tusk. Remember to read through #faq before asking questions in the support channels.

[clear spindle]

Click on that orange text for more information regarding that, @calm zinc.

Contacting via the in-game settings > Customer service, @gilded saddle.

[calm zinc]

Yes i did before
But moderator asked me if this was invitation or invite mail

[calm zinc]

..

[gilded saddle]

Someone Get into my Pubg account by Twitter AndI got ban for 1day , its impossible to contact with customer service 🙄

[night cloak]

Unfortunately there’s no such method because the support receive a huge number of requests and reports every day. You will need to stay on queue like everyone else to get help.

[lusty schooner]

Will global ac will be transferred to BGMI?? @polar marsh

[onyx cairn]

Congratulations, @calm zinc!
This is your individual invitation, please fill out the form to accept it. And kindly do not share it with other players as this link is only working for you.

[night cloak]

@shy ravine Please no begging. It is against our #735483472432594994.

@lusty schooner Just keep an eye on this webpage for more information: https://www.pubg.com/category/announcements-en-gb/.

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[haughty shuttle]

I need help because I have a hard time working with programming, I am very tired in getting my account Top 100 I reported a lot of cheaters and two players got banned You suffice me because I have banned my account Please help me get my account back lD:51414685962

[polar marsh]

Please refer to the private message from @polar marsh for further information, @haughty shuttle.

[lusty schooner]

How to buy uc can u explain
Cz new privacy policy has been came in INDIA

[night cloak]

@lusty schooner You cannot buy UC in India, unfortunately. For more information, use: https://www.pubg.com/category/announcements-en-gb/.

[bleak kite]

I need help because I have a hard time working with programming, I am very tired in getting my account Top 100 I reported a lot of cheaters and two players got banned You suffice me because I have banned my account Please help me get my account back lD:9829010338

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bleak kite.

[onyx cairn]

Please check your Instagram conversation with the official PUBG MOBILE Esports channel, @night cloak.

[rotund pumice]

Jello

Hello guys

[plush mantle]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @plush mantle. Remember to read through #faq before asking questions in the support channels.

[plush mantle]

#faq please help

[daring mauve]

Bargain achivement... points not counting in achivement .what to do??

[clear spindle]

How may we be of assistance, @rotund pumice?

[clear spindle]

Answered in #emulator-support.

[celest shadow]

Please report the issue in #old. Thank you.

[night cloak]

How do i remove mouse cursor in emulator?

[clear spindle]

If there's no issues on your client, you can press Ctrl to hide it.

[night cloak]

Its not working

[clear spindle]

It should work if you are using GameLoop and the game is not banned or is removed from the app store of GameLoop.

[night cloak]

i am use bluestacks

[clear spindle]

:/

Only GameLoop is recommended for playing PUBG MOBILE, and we won't be able to help you if you use emulators' other than GameLoop.

[night cloak]

Oh okay

i was not asking for pubg though

[clear spindle]

Wonder why you asked that in here. 😑

[stuck knot]

Hello any one here from admins ?

[onyx cairn]

There are no admins, just write down your issue and wait for a reply!

[stuck knot]

I were spectating my friend and got banned 60 days..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stuck knot.

[steep cloak]

hi , i wanna ask about the band for teaming up , How many days can a player get if he does this?
and the 1 week ban Usually for what?

[brazen schooner]

Why does pubg crash when I want to buy uc?

[celest shadow]

As a first violation, you will be suspended for 7 days. If you repeatedly team up after this, you will receive a longer punishment.

[celest shadow]

Can you please provide a screen recording of your issue?

[calm zinc]

Hi there , i wanna ask if i can join pmnc egypt if iam egyptian but iam on jordan

[celest shadow]

@onyx cairn will be able to assist you when he is available.

[onyx cairn]

I'm sorry to disappoint you but the PMNC Egypt is just for players, who have their residency in Egypt. 😕

[calm zinc]

Even iam egyptian but i stay on other country ?

[glad vault]

The leader of my clan hasn't been in the game in 400 days.

[brazen schooner]

Yes

[onyx cairn]

Ah wait, you're just in another country?@calm zinc

[brazen schooner]

Where should i send it

[calm zinc]

Yes iam egyptian but iam working other country

[celest shadow]

You can send the screen recording here, @brazen schooner.

[glad vault]

Help please

[celest shadow]

Please do not recommend such a thing to members, @obsidian tinsel.

[rough mortar]

hello hacker has hacked my id and he linked his twitter account with my account. i have facebook and mail login. please help. i will pay if anyone will help plz. its my "on a mission" account with 74 level.

[onyx cairn]

Then you can participate in the PMNC Egypt! @calm zinc

[celest shadow]

You can create a new clan or inform your clan leader to transfer the leadership to an active member in the clan.

[calm zinc]

Thanks dude ❤️

[onyx cairn]

You're welcome, have a nice day ahead and please register before the deadline ends!

[glad vault]

The clan used to be mine, and when I didn't play for a long time, I can't reach the leader who took the lead.

9 level

Is there no other choice?

[obsidian tinsel]

it is not possible bro

[brazen schooner]

@celest shadow here

[glad vault]

But when I didn't play for a long time, he turned it over to someone else.

[brisk jetty]

Why is the support here so bad and inside the game bad?

I am a person who plays clean and my device is not on it except for a game of pubg and gtav. I was banned on 6/3 without any reason, knowing my account, I got tired of it and a day before my ban, I shipped 16 thousand in order to get the God Zilla weapon...

Please I want someone responsible here to serve me

thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brisk jetty.

[celest shadow]

Your only option is to create a new clan if you are unable to contact the current leader of the clan to transfer it.

[brazen schooner]

What is the problem how can i fix it? @celest shadow

[glad vault]

If pubg mobile can't access clan data, they can see that I founded the clan.

[calm zinc]

is there is a way to cancel registration for pmnc and reigster with new roaster now while registration is opened

[celest shadow]

Please send your screen recording.

[brazen schooner]

Alrr

[onyx cairn]

Unfortunately not, once submitted each registration is finalized.

[night cloak]

Hi i have a question how i can get this

I mean pants

[celest shadow]

You can try purchasing UC from https://www.pubgmobile.com/pay instead, @brazen schooner.

You have a chance to get the pants from Lucky Airdrops, @night cloak.

[brazen schooner]

Ok

[night cloak]

U mean classic creates?

[celest shadow]

No, Lucky Airdrops from the lobby menu.

[night cloak]

Where is it

Oh

Tnx @celest shadow

[celest shadow]

This one for example:

[night cloak]

Ok

Tnx

[obsidian tinsel]

It is true that some hacker leaks the email and password of top rated pubg mobile accounts.

[harsh quest]

Please fix this ulta hd grapich it is looks like smooth grapich 🥲

[celest shadow]

You may refer to the pinned messages of this channel or scroll up in #news for further information.

[night cloak]

Please I only need one help
@celest shadow

[celest shadow]

Hello, @night cloak. How can we help?

[night cloak]

@celest shadow Please answer my question, I have nothing on my device and I hate those who use cheating programs...
Yesterday I got a 10-year ban without any reason and I am ready, there is nothing in it or the use of any programs

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[celest shadow]

After confirming with the community team, the Hola Buddy event will end on July 5, 2021.

Feel free to provide your feedback in this regard in #old, @obsidian tinsel.

[harsh quest]

How to remove notification "request timed out" In pubgm?

[celest shadow]

You are free to browse here:

https://careers.tencent.com/m/en-us/home.html

[celest shadow]

Please report the issue to #old.

[harsh quest]

On cooldown

I need wait around 3 hour lol

[modest ibex]

please make a different server global and others version. the other has not good security

its really disgusting . really stress of playing with this people

[vale condor]

@modest ibex no ,no need of it

[sick shale]

@modest ibex Use #old to provide your suggestions

[modest ibex]

i am suggesting because you guys dont do your job. tons of players use thirdparty apps ingame with using other version i dont want to mention that word. your bot will take me down.

[modest ibex]

its not bug kindly do proper security

[sick shale]

The channel can be used for suggestions aswell, @modest ibex.

[mortal jasper]

Someone hacked my account and link his Twitter account , I can’t get him out , can’t someone help me ?

Can

[sick shale]

Please contact customer in-game and request to unlink the unauthorised social media account. You can follow this conversation:

[analog fable]

Why are my likes not counting?

Counted 34 but I have 49 likes on my personal best, routine repair did not resolve the issue

[vale condor]

for your kind information im not a modrator

[north veldt]

which region has events where i can get popularity gifts like fireworks, cannon ?

[night cloak]

@north veldt There is no such information.

[north veldt]

then why I cant find them and gift them to my friends but they can do that to me

[astral garden]

Hello,
My account has been hacked and I have tried to contact someone in the game support but no one is answering me after I send all the information they required.

[night cloak]

@astral garden Please wait for the reply. It can take some time.

[clear arrow]

I cannot change my region in pubg. It says to enter verification code via phone number but when i enter the correct number, it doesn't change saying parameter error. Help me!

[rough mortar]

i thought discord server will help me, but all you guys are having fun... i am ready to pay but help me out if u can

hello hacker has hacked my id and he linked his twitter account with my account. i have facebook and mail login. please help. i will pay if anyone will help plz. its my "on a mission" account with 74 level.

[heavy vortex]

@rough mortar follow this screenshot^.

[pearl whale]

Can someone help me

[woeful hull]

@celest shadow

help him @sick shale

[subtle forge]

How is it possible to give you bantimes for 3 different hours?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @subtle forge.

[celest shadow]

Does your game version matches the one in the screenshot attached below?

[pearl whale]

Yes

[celest shadow]

You can try performing a routine repair and see if this helps with your issue, @pearl whale. If the issue persists, you will need to contact the customer service in-game for further assistance.

[rough mortar]

it will take 90 days... they dnt even reply

[cedar frigate]

It's been a week he doesn't give me any news and two weeks that I haven't received my UCs

[wide void]

Refer to #faq 5.5, it may take some time for them to respond

[pallid briar]

Please wait patiently as referred to in subpoint 5.5 of #faq.

[warm talon]

Respected pubg discord moderators My pubg account has been hacked and my link has been cancelled I contacted all pubg emails, but no response yet I contacted the technical support inside the game, and they asked me for all the proofs I sent them everything, including the old and new purchases, as well as purchases from Midasbuy, and sent the codes for that. The conversation was closed and they asked me to contact them from the hacked account This is impossible. How do I contact them from the hacked account and I can't log in? I sent them my ip address and the type of my mobile used to access pubg Since May 8 until now I can't login to my account Because the hacker changed my link

Does this mean that pubg helps hackers into players' accounts? It can know the truth, the type of device, the IP used since 2018, and the new IP You are lazy about serving the players, you do not want to solve the problem, you are just looking for excuses Facebook restored my hacked account within 20 days But the hacker did not link the account in pubg I can't access my account When I contact technical support, it says contact us from the hacked account???? Does that make sense???

[ebon ledge]

My account has been hacked and the hacker linked a platform inside my account. The hacker contacted me and gave me a compliment that they will block my account if I don't pay him a sum of money. Please help. I have all the links and information about my account.

[sleek badger]

I am facing problem with the f button. I mean I an unable to use it to pickup items.

[lavish nimbus]

game is showing account logged in newer version

[lavish nimbus]

same problem

[pearl whale]

Have you fixed it?

[pallid briar]

Please type .emulator in #481204134859505684 to get access to #emulator-support.

[lavish nimbus]

yes just clear data and cache and then restart game

[pallid briar]

@lavish nimbus If you have the same issue i recommend trying the same.

[unborn mountain]

You’ve applied for the job, if the team thinks it fits, they’ll contact you.

[lavish nimbus]

game will get 27 mb update is there it will be done and game will be same as usual

[night cloak]

guys why can’t i see left side fire button? yes, it is on but i just can’t see it anywhere

nvm sorry i fixed it, i had to switch something in order to fix this

[warm talon]

Most of the problems are due to the feature of adding or canceling the link You guys lose their in-game accounts because of you, why is there no security system for the unlink feature? An activation code is sent to the player's email to confirm the cancellation process You must help us restore our accounts, and then do not accept the cancellation of the link until after entering the activation code sent to the email You help hackers

[night cloak]

Pls banned this account for pubg he ruine my games for 1st position

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

It’s been a month bro, tf tencent

This is dead replay

Why i still can open my accout

[storm flume]

Please contact the customer service for further assistance, @night cloak.

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

[night cloak]

The lonk dont respond

[night cloak]

How many time i have to tell you, customer service not helping me

[warm talon]

My pubg account has been hacked and my link has been cancelled I contacted all pubg emails, but no response yet I contacted the technical support inside the game, and they asked me for all the proofs I sent them everything, including the old and new purchases, as well as purchases from Midasbuy, and sent the codes for that. The conversation was closed and they asked me to contact them from the hacked account This is impossible. How do I contact them from the hacked account and I can't log in? I sent them my ip address and the type of my mobile used to access pubg Since May 8 until now I can't login to my account Because the hacker changed my link

Does this mean that pubg helps hackers into players' accounts? It can know the truth, the type of device, the IP used since 2018, and the new IP You are lazy about serving the players, you do not want to solve the problem, you are just looking for excuses Facebook restored my hacked account within 20 days But the hacker did not link the account in pubg I can't access my account When I contact technical support, it says contact us from the hacked account???? Does that make sense???

[night cloak]

Reinstal the game

[night cloak]

Ergh already done it

Its been a month

Still happen

[mortal jasper]

Someone hacked my account and he keeps band to unlock my Facebook account
He link his Twitter account
I didn’t get an answer

[rough mortar]

they dnt answer i have texted them thousand times

[pallid briar]

I'm pretty sure you can go into your results and report there too.

[night cloak]

Its reported

[pallid briar]

Then you'll get a in game mail if the player gets any punishment!

[night cloak]

Există români

Pe acest server

[pallid briar]

Please talk in English.

[night cloak]

Ok

[rough mortar]

and if i will unlink his account so i have to ban my account and i dnt know how to ban my pubg id for 1 day than 3 days than 7 days. parallel space is not working

[night cloak]

No problem its just one wuestoin

Quiestion*

[pallid briar]

Can you state your issue in English, @night cloak?
or Translate.

[night cloak]

Sorry but i don't speack english very good

[night cloak]

Ok

[pallid briar]

Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[abstract meteor]

is the ping displaying has a problem ?

[hallow gulch]

For account related issues, contact customer support in-game. There is sadly nothing we can do here on discord, @night cloak, @mortal jasper and @rough mortar.

[hallow gulch]

I do not think so.

[night cloak]

Ok thx

[next gate]

Can someone help me out to fix the crash?

[hollow hedge]

Please join the Romanian server for support from our side,

[night cloak]

Help me out. My account is showing unranked. My account level 68 and i am supposed to be in top 100 duo aisa . my account rank showing unranked from last 5 days

[mortal apex]

Your account is under a security check. If they do not found any suspicious activities, it should be fine. After that, your will be ranked.

[next gate]

Please

[mortal apex]

Please refer to subpoint 4.5 in #faq for further information, @next gate.

[ebon hatch]

Good afternoon, I would like to ask you for help, there was one accident with me-I accidentally changed the server Europe to the server South America and now I can not play normally, because 
the internet connection is unstable, waiting until the next server change is very long, as much as 60 days, so I ask you for help, give me the opportunity to change the server back to Europe without a limit of 60 days, all hope is in you, I love pubgm very much and do not want my favorite account to disappear because of a trifle, ID: 51017741432, nickname: 『PHARAON』365, Thanks for your attention.

[mortal apex]

Unfortunately, nothing can be done, other than wait for the cooldown period to be over.

[ebon hatch]

I was advised to write to technical support

[mortal apex]

The customer service cannot help with this issue either. You will have to wait for the cooldown period.

[ornate oracle]

Hello support, I have a problem with the account. Every time I buy uc, it is deducted because I have purchased in the past from a third party. How can the problem be resolved?

[celest shadow]

Why I am getting request timed out. I have a strong network then why it's happening 🥴
Hello, @near folio! Can you please provide us with the following information so that it can be investigated further?

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[night cloak]

I have a quick question

My account was created on a Facebook account and I can't unlink it but it's linked with google

Soo can I delete my Facebook account and only log in with google or my pubg account would be also deleted

[celest shadow]

The system will keep deducting the UC you purchased legally in-game or through https://www.pubgmobile.com/pay until all the illegally obtained UC have been deducted completely. You can check how much illegal UC you have purchased by the payment receipt or by contacting the third-party website or individual.

[night cloak]

^^

[celest shadow]

Can you please provide a screenshot of the social media accounts that are currently linked to your PUBG MOBILE account?

[night cloak]

Facebook and google

The Pubg account was created on my Facebook account

[celest shadow]

To unlink your Facebook account, you will need to log out and log in with your linked Google Play Games account.

[night cloak]

And I wanna delete my Facebook account

Aight thx @celest shadow

[celest shadow]

For further information, you may refer to subpoint 2.5 in #faq.

[pine vault]

I want to unlink the E-mail from my pubg acc but I don't know the first time that I purchased my acc .. so please HELP

[unborn mountain]

purchased?
You bought an account?

[pine vault]

No this my account .. but i don't remember the date of my first purchase..

[frigid tinsel]

@celest shadowI recently linked my fb account now i want to unlink it can u please lemme know how I can unlink that in a short spam of time??

[unborn mountain]

Are you IOS/Android?

[unborn mountain]

You cant, why do you want to unlink?

[pine vault]

IOS iPhone ..

[frigid tinsel]

@unborn mountainas I login into iphone from twitter not facebook

[celest shadow]

The social media account must be linked for at least 21 days first before you can unlink it.

[unborn mountain]

You can contact Apple Support and ask
https://getsupport.apple.com/

[frigid tinsel]

thanks

[celest shadow]

You may refer to subpoint 2.5 in #faq for further information.

[pine vault]

But my first purchase was on Android 😩

[unborn mountain]

Contact Google Play Store support?

[frigid tinsel]

@celest shadowcan I login through play games id from iphone??

[celest shadow]

To obtain your Google Play payment receipt, you can refer to the following support article, @pine vault:

https://tencentgames.helpshift.com/hc/en/3-pubgm/faq/339-google-play-payment-receipt/

[celest shadow]

Unfortunately, you cannot. You will need an Android device to be able to log in. Alternatively, you can link an e-mail address and log in via this e-mail address instead.

[frigid tinsel]

I tried but on that I can't receive verification code on email

[celest shadow]

You can log in using your password instead.

[sleek badger]

I have done it now?

[frigid tinsel]

i have linked my account and password it is showing incorrect so I tried verification code but can't receive the code on the mail too

@celest shadowactually i was an emulator player and recently shifted to phone so I am having trouble

[celest shadow]

You may try again when the system is not busy, @frigid tinsel. Another solution would be for you to log in using your Facebook account and unlink your Google Play Games since you do not use an Android device. Once the social media account in question has been unlinked, then you can link your Game Center account instead.

[frigid tinsel]

ok so I need to wait for the days left to unlink my account from FB

[storm flume]

You can now access #emulator-chat and #emulator-support, @sleek badger. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

You may use #emulator-support if you require assistance related to the Gameloop emulator, @sleek badger.

[frigid tinsel]

Thanks alot

[celest shadow]

You should log into your Facebook account to unlink your Google Play Games account since you no longer can use it to log in via your iOS device. Once the unlink process has been done, you can either link your Game Center, Twitter, WeChat or et cetera.

[frigid tinsel]

can I unlink my play games account from FB how can u please help me with it

ohh ok got it I need to login into game with my FB ID

[celest shadow]

First log out from your PUBG MOBILE account and log back in via your Facebook account. After that, you can unlink your Google Play Games account from the basic settings. This process will take 7 days to complete.

[celest shadow]

Yes, correct.

[frigid tinsel]

thanks

[crude echo]

My account cant login

[storm flume]

Please do not use languages other than English, @strange scaffold. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Hello i got a ban for no reason please check my account again i did no violation of this rules

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

<@&639889499718942720>

[mint meadow]

Hi

[onyx cairn]

You forgot to state your issues, @night cloak & @mint meadow.

[charred quest]

I can't log in what do I do

[onyx cairn]

Follow the steps mentioned in the notification, @charred quest.

[charred quest]

@onyx cairn but I am logged in

[onyx cairn]

Clear games' cache before starting the game and try to change the network to check out if this might cause the desync, @charred quest.

[night cloak]

Hello,
I’ve been contacting you often lately, but for some reason, I have gotten the same answer, which made me message you here.
My account has been banned on 04.05.2021 for 10 years due to “violating the rules”.
It is your right and I totally agree with the fact that my actions might have been suspicious, but I would appreciate if you analyzed it a bit further and see that you made a mistake. I’m sure that I did not do something that is against the rules, or anything to violate them.
I’ve also recorded that day, and I still have the video, I can prove you if I need to, because that day had nothing to do with hacking, cheating or any violation to the rules.
Please reconsider my message, you have done a mistake.
I’m waiting for an answer, thank you.

IGN: 1sXARITO
ID: 5301207063

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[somber pasture]

Uh so this guy is using esp and wall hacks he rushed us we weren't doing anything we didn't had loot he perfectly naded us everytime and ye

[onyx cairn]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @somber pasture. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[somber pasture]

Ok...

[onyx cairn]

What's your region? Did you try to change DNS?

[charred quest]

Region is NA east and what's dns

[onyx cairn]

Check #faq 4.3 for more details!

[charred quest]

I'll try that and let you know

[umbral bay]

How to Fix anyone please help 😭😭😭

[onyx cairn]

Ok, waiting for your feedback, @charred quest.

[hallow gulch]

Repair your game, see if that works.

[umbral bay]

Some hacked and he changed it

[storm flume]

Please contact the customer service for further assistance, @umbral bay.

[obsidian tinsel]

.cs

[obsidian tinsel]

I know it is a bot command .cs

[unborn mountain]

and?
Refrain from chatting here if you do not need support, @obsidian tinsel.

[neat oracle]

#questions please help me My Facebook Account Has been Disabled and I lost Access of my Pubg Account please I want to recover & use my account 😩 😩 😩 😩

[quartz copper]

hi pubg mobile (tencent) i got a ban wrongly need help. i don't know what to do thank you for the advice.
I didn't use any cheats or other aids.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quartz copper.

[pallid briar]

Do you have any other social account/3rd link email linked?

[neat oracle]

No

[pallid briar]

Please try to recover your Facebook account then.

[neat oracle]

No option

For recovery

[pallid briar]

Have you contacted Facebook's customer service?

If you do not contact Facebook support regarding your disabled account, and if you do not have another social linked to your PUBGM account, it would not be possible for you to access your game account.

[neat oracle]

Please 🙏🏽 help Pubg Costumer service

[warm crypt]

Pubg mobile how do I unlink my 3rd link (email) from my account.

There are no option of unlink

[pallid briar]

If your Facebook account gets disable you need to contact Facebook CS. Hope you understand what i mean.

[charred quest]

Still nothing

[warm crypt]

#pubgm
how i unlink my 3rd link(email) from account because there are no option of unlink

[neat oracle]

Please Help me Facebook Disabled long time Disabled but My Account go to review on 6 may 2021 after one month

[pallid briar]

Please contact in game customer service for account related issues.

You may refer to subpoint 5.4 in #faq.

[vale iron]

Hi Pubg Team ,
I am facing a lot of game crash after new update . i died many times due to game crash and freezed Hope you will fix it ASAP
IGN - ShuvamGOD
ID - 5446487275
net - wifi
country - Nepal

[pallid briar]

You can send that in #old instead of here.

[neat oracle]

Sir/Madam,

I am playing PubG Mobile from season 4 to 18 But Now I will lost access of my account because some Problems in my Social Account. I'm very sad Please Sir Help Me to gain Re-Access of My Account I'm lost My All Good time in Spend On game Kindly Give Access Of My Account from Gmail.

Information of lost Account

Name :- पंडितजi

I'd No. 5239574296

Email Address :

[e-mail]

Uc Balance:- 480

Royal pass upgraded with RP 79

Last Login Date :- 16-04-2021

Account registered date or time

24/10/2019 9:39 pm

[pallid briar]

Please contact in game customer service as referred to in subpoint 5.4 in #faq.

[winged stream]

Hello! Yesterday, my account was mistakenly banned for 10 years. I am sure that this is a mistake because I am an honest player and have never used third-party software.

I need a response from an employee! You banned my account by mistake for 10 years! I demand that you double-check my account and remove the blocking as I am an honest player!

My Id: 5677166120
My Email: [e-mail]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @winged stream.

[neat oracle]

Dear Fans,

To comply with the interim order of the Ministry of Electronics and Information Technology dated September 2, 2020, Tencent Games will terminate all service and access for users in India to PUBG MOBILE Nordic Map: Livik and PUBG MOBILE Lite (together, “PUBG Mobile”) on October 30, 2020. The rights to publish PUBG MOBILE in India will be returned to the owner of the PUBG intellectual property.

Protecting user data has always been a top priority and we have always complied with applicable data protection laws and regulations in India. All users’ gameplay information is processed in a transparent manner as disclosed in our privacy policy.

We deeply regret this outcome, and sincerely thank you for your support and love for PUBG MOBILE in India.

[neat oracle]

Dear Fans,

To comply with the interim order of the Ministry of Electronics and Information Technology dated September 2, 2020, Tencent Games will terminate all service and access for users in India to PUBG MOBILE Nordic Map: Livik and PUBG MOBILE Lite (together, “PUBG Mobile”) on October 30, 2020. The rights to publish PUBG MOBILE in India will be returned to the owner of the PUBG intellectual property.

Protecting user data has always been a top priority and we have always complied with applicable data protection laws and regulations in India. All users’ gameplay information is processed in a transparent manner as disclosed in our privacy policy.

We deeply regret this outcome, and sincerely thank you for your support and love for PUBG MOBILE in India.

[pallid briar]

@neat oracle please avoid spamming

[neat oracle]

I'm not going to spam

But I will get this type of msg when I'm going to support in game

[pallid briar]

If you have any concerns regarding PUBG MOBILE in India please read subpoint 4.10 in #faq, @neat oracle.

[umbral bay]

They asking 150$ to fix this i have no money left please help hacker changed SRC Version 😭😭😭😭

[sick shale]

Please contact customer service via login screen to solve this issue.

[charred quest]

When it says login press the 3 dots the press verify with phone number or email then clicc email put your email in and it will send a verification code then use that to log in

That's what I did and I got my account bacc after not being able to log in for 3 days

[storm flume]

Please avoid going off-topic, @long dune. You may have unrelated conversations in #chat.

[neat oracle]

How

[placid portal]

please help me

[charred quest]

So open up pubg and it will show the login options click the 3 dots beside Facebook and then press login with email or phone number put your email in then click send verification code and it will send a code and use that to log in

[willow kettle]

my account got 10 years of ban and ididnt used any hacks or cheating

[polar marsh]

Please refer to the private message from @polar marsh for further information, @willow kettle.

[umbral bay]

No Option there

[pallid briar]

Please state your issue.

[placid portal]

i person is providing pubg hacks

[oak pine]

someone hacked my friend facebook account and he close it so he take the pubg account
Do you have a solution to the problem?

[charred quest]

What?

[placid portal]

yes

he is in conqueror

[charred quest]

Your question makes no sense

[sick shale]

Click on "Help" at top-right of the login screen

[charred quest]

Tell him to change is Facebook password before the hacker can

[umbral bay]

Then

[sick shale]

State your issue and follow the FAQ bot accordingly

[night cloak]

I have problem

[sick shale]

Use the verification code to login

[oak pine]

@charred quest the hacker login to Facebook and close it

[storm flume]

Please do not use languages other than English, @knotty seal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[viral patrol]

What is the Minimum level account for participate in PMNC ?

[knotty seal]

Are there problems with the servers ?.. My internet is fast and the speed of the download and the upload is high
But the ping is high !!
and there is alot of packet loss in the lobby

[viral patrol]

I have this problem too

[knotty seal]

I wait any support to answer the question .. 🙂

[viral patrol]

Anybody staff members are here ?

[night cloak]

Guys someone has stole my account and i can't recover you know how I can get it back?

[celest shadow]

@onyx cairn will be able to assist you when he is available.

[night cloak]

hi

[celest shadow]

If you are experiencing problems in the game, please submit a report to #old.

[night cloak]

Ok

Loke ds

[celest shadow]

You should contact the customer service in-game for further assistance, and the customer service of your social media account in question.

[onyx cairn]

Hi, what's your region?

[night cloak]

Hello ni our country. Pubug Mobile only comes up with vpn nad for no reason my account was blocked for ten years please follow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[viral patrol]

Germany

@onyx cairn we registeref him, his level is 36

[onyx cairn]

Germany has no level requirements, find out more information on our PMNC website, selecting the faqs section: https://esports.pubgmobile.com/pmnc/de

[night cloak]

I did this but nothing happened and after 2 to 3 days I could not log in to my account and it made me create a new character

[viral patrol]

Ok thanks

[onyx cairn]

You're mostly welcomed, have a nice weekend!

[calm zinc]

If i registered to pmnc with same account in 2 team it will give me error or what will happen ?

[onyx cairn]

It will show you an error notification.

And if you're using 2 accounts to play in 2 teams both teams will be disqualified.

[calm zinc]

@onyx cairn i mean if i dont remember if that i registered completely or not , so i will register same roaster again and same team

[covert lion]

Please, I need to contact support. My account has been banned for ten years and I have not violated the rules of the game and I cannot solve the problem from within the game because it is just a response to one of the bots. I hope to check my account and reply quickly

Id: 5620935568

[polar marsh]

Please refer to the private message from @polar marsh for further information, @covert lion.

[fossil badger]

Hi

Can you help me

Someone who puts an inappropriate picture

[sick shale]

What is their numeric user identification?

[fossil badger]

5163610930

[odd echo]

الايميل:
[e-mail]
الرساله:
HI, PUBG Support Team, it has been banned
My PUBG account by mistake and I need
your help to fix that Wrong (prohibited for 10
years).
I didn't use any kind of Hacking or
trying to cheat in any games so I think you
should Review recent activities in my
account
and make sure there are Nothing to
block my account, all the information was
included,
and I paid and tired my account. I
hope you will unblock the ban,
Hope you will
. Thank

[polar marsh]

Please refer to the private message from @polar marsh for further information, @odd echo.

[sick shale]

Your report was forwarded and you have been answered by another moderator that we will inform you when the report has been handled. Please be patient and refrain from repeating

Do not share screenshots that contain inappropriate content

[fossil badger]

Sorry for the inconvenience, thank you

[onyx cairn]

@calm zinc

[half stratus]

hello, my account was hacked and a link to someone else's ID was made, I still have access to my email and other social networks. Help untie someone else's binding

[sick shale]

Please contact customer service in-game and request to unlink the unauthorised social media account. You can follow this conversation:

[raven scroll]

My friend, when you open the game, there are two icons, an icon for Facebook and an icon for Twitter. I just signed out to open my second account. I came back. I want to open my Twitter account. The situation has not gone from yesterday until today, knowing that when I go to Google and open Twitter, the account opens and I deleted and downloaded Twitter from the first violin. It gives me an error.@sick shale

[fathom ledge]

dear pubg officials, I have been banned unfairly, the owner of the account ID 5427640903 I am waiting for your help ban date 05/06/2021 how many days i eat 7days Best regards, AHMET KÖŞKEROĞLU

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fathom ledge.

[marsh tide]

Please remove his page

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @marsh tide.

[sick shale]

@marsh tide Please copy the page identification, like the the highlighted example

[marsh tide]

I already try but can't

[sick shale]

Can you take another screenshot?

We are unable to assist you with that as we are not affiliated with customer service team.

@marsh tide Report it again with the page identification and take a screenshot, like the one in your previous message

@marsh tide Only the numbers at the end...not the whole link

[marsh tide]

yeah! only 15 digit

[sick shale]

Copy them and report

[marsh tide]

Yeah! I already submit but can't

[sick shale]

Because you copied the whole link

[marsh tide]

but can't

[sick shale]

You didn't

[night cloak]

Hy

What's up giyz

Guys?

[sick shale]

@marsh tide Only the numbers! Not the link

[marsh tide]

Yeah! I can do it now bro. Thanks

[sick shale]

You're welcome!

[chrome needle]

Hey @sick shale

Can You Help Me Please

[sick shale]

What's the issue?

[chrome needle]

My Pubg Mobile Account Is Hacked, What Should I Do?

[storm flume]

Please contact the customer service for further assistance, @chrome needle.

[half stratus]

Thanks for answer! how long does this process take?

[chrome needle]

I Tried

[sick shale]

It may take up to 60 days, or more. Please follow up with the customer service

[chrome needle]

Does That Apply To My Also?

I Been Trying To Contact Customer Service

Will I Get My Account?

@sick shale 👉 👈

[sick shale]

I'm unable to answer such questions

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct

You can follow the conversation below if you want to unlink an unauthorised social media account.

[harsh shore]

good evening i wold like to get help regard a tournament room buy.

[storm nymph]

585281095 UsBeen this player is hacker please check

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @storm nymph. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[sick shale]

Tournament room cards are only used in the official events. You cannot buy them

[harsh shore]

how can i apply to make my events official.

[sick shale]

Please refer to this message:
#questions message

[chrome needle]

Thank You Very Much For Your Help

[night cloak]

Can i do anything to unban my account that has been banned for 10 years? I literally didn’t do anything wrong, I don’t use any cheats. I’ve been playing for a long time and it breaks my heart that all the hard work is gone now. If i email pubg would that help with anything? Please help yall i need my account back

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Can i became pubg content creator i have 177k followers on tiktok ? I live in italy

[sick shale]

Please refer to community section in #735483472432594994 for further information regarding PUBG MOBILE content creation program. The application form link is there

[zenith echo]

we can have file modification for 90 fps yes no ??

[brittle spear]

Hi

[zenith echo]

<@&481161015728406538> ?

[sick shale]

Modification of game files is against PUBG MOBILE's terms of service and will result in account suspension. Please refrain from asking such questions or discussing it in the server

[sick shale]

And please do not mention the moderator for game inquiries. It is intended for emergencies in this Discord server

[brittle spear]

@sick shale can you answer my question in emulator support

[zenith echo]

Bruhh i was askin because my friend did that

[sick shale]

Let him know about the consequences

[brittle spear]

؟

[zenith echo]

ohkeyy thank youu ❤️

[mystic mango]

My pubg kr is showing a problem that your account is login with updated version update to login but there is no update plz help

[sick shale]

You didn't ask anything there, the supporters who are familiar with the emulator will help when they read your message. But I am not

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @mystic mango.

[mystic mango]

I am not a emulator bplayer bro

[sick shale]

That isn't for you

[night cloak]

What is happening to pubg rn I keep getting request timed out for some reason someone help

[sick shale]

@mystic mango But this ^

[brittle spear]

I just tagged you bro

[sick shale]

I can't help with emulator related issues. Sorry

[brittle spear]

@sick shale k

[night cloak]

@sick shale do I know if there is a issue with the servers rn, I keep getting timed out

[celest shadow]

We are sorry that you experienced this. Can you please provide a screenshot or screen recording as well as the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[simple epoch]

Hi, I wanna know about this "Star Player" title. How do we get it?

[celest shadow]

This title is exclusive to the KR/JP version of PUBG MOBILE.

[simple epoch]

Yes I play KR/JP as well but what are the requirements?

[celest shadow]

Unfortunately, we do not know exactly as we provide community support only for the global English version of PUBG MOBILE. Players in #pubg-mobile may be able to answer you.

[simple epoch]

Thanks @celest shadow

[karmic summit]

When will the new 90'fps gaming devices be supported like red magic 6 or rog 5 snap dragon 888?

[viscid rose]

@sick shale Good evening .. so,
If I have a question about a banned account, who should I contact ... I wrote an email to this email address [e-mail], but the answer was that I should ask the Supp in the game, that's all ?? Is there no other possibility..

I apologize for the length of the message but it is urgent.
Thanks.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid rose.

[sick shale]

No information

[fossil badger]

Rebel can you help me because i sended id X

[raven scroll]

My friend, when you open the game, there are two icons, an icon for Facebook and an icon for Twitter. I just signed out to open my second account. I came back. I want to open my Twitter account. The situation has not gone from yesterday until today, knowing that when I go to Google and open Twitter, the account opens and I deleted and downloaded Twitter from the first violin. It gives me an error.@sick shale

[sick shale]

What do you mean?

[storm flume]

Please contact the customer service for further assistance, @raven scroll.

[fossil badger]

I sent my ID and did not send the ID of the account with the inappropriate picture

[sick shale]

Send the correct ID, again

[fossil badger]

51000095291

[stiff hamlet]

Hello guys, can someone help me to recover my pubg mobile account please, someone (hacker) managed to link their own email into the game

[sick shale]

Thank you. Don't worry about, will change it

[fossil badger]

Thanks again

[charred mortar]

hello, I would like to know if it is possible to see a staff pubg to add me to a team of French pmnc. We got it wrong when I put it on my id and forgot a number. There are only three of them and we have a serious chance of this qualified to four could make an exception ? Please 🥺

[vital galleon]

Where can i report the guys that use in pmnc illegaly gain

[sick shale]

You can contact the ESPORTS team at:
▪︎[e-mail]

[umbral bay]

I logged in my account from Parallel Space and it gives me 10 years ban please tell me how to Unban anyone please help me

[stiff hamlet]

Hello guys, can someone help me to recover my pubg mobile account please, someone (hacker) managed to link their own email into the game. I have it linked to Facebook and it’s secured. Please help

[warped parcel]

Is livik getting removed temporarily?

[umbral bay]

Someone said it gives 1 day ban then 3 days then 7 days and last 10 years

[uneven harness]

Why i dont have "Sembang Tempatan" on a chat?

[umbral bay]

Now how to fix i spend 8000 USD in the account 😭 am i dead?

[stiff hamlet]

I’m not getting any help from there. It’s a dead end :/

[umbral bay]

Nooooo please unban it It's a mistake

[warped parcel]

Are you?

Idk, in his stream he just said it... 15 days more for livik

I thought maybe content creators knew

Alright, cool. Thank you

[ionic iris]

Hello can i get esports assisstance?

[stiff hamlet]

Oh ok, thank you

[sick shale]

You can contact the ESPORTS team at:
▪︎[e-mail]

[vital galleon]

@vagrant tulip is this illegal in pmnc i send a email to tencet https://youtu.be/BsfUOP-oqZo

[ionic iris]

Its just a quick question about pmnc, in case you know, how many team will be qualifated?

[sick shale]

This?

[vital galleon]

@sick shale can you say something to the video?

[charred mortar]

Thanks

[sick shale]

Will ask Daniel to check it, he will get back to you later in no time

[onyx cairn]

Thanks for the notification, @vital galleon, please leave this upload public for the team.
If possible send me their in game IDs into my direct messages for faster actions.

[echo sable]

If there is a cheater where I can send the video I take it for him?

[manic totem]

how long dooes it take for tencent to unlink hacker email?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @echo sable. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[onyx cairn]

Unfortunately once a team has been confirmed they cannot add or remove any player.

[brisk sparrow]

hello

[umbral bay]

How to unban please tell me

[sick shale]

We can't give an exact time as we are not affiliated with the customer service team, but account recovery in general may take up to 60 days

[sick shale]

If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.

[brisk sparrow]

My account friends have been blocked, can anyone help me?

[charred mortar]

Yes ... But why de Can confirmed when your is not correct ? For me he just left a nomber so how it's possible to confirmed ? 😢

[umbral bay]

It Won't unban 100% Sure?

[night cloak]

Im an iPad Pro 12.9 player and I got BANNED for spraying 300meters I have a YouTube channel I am not hacking

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

Please refer to the private message from @polar marsh for further information, @umbral bay.

[onyx cairn]

During the registration progress each captain will be asked twice to confirm that accurate information has been provided.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[charred mortar]

Yes...

[night cloak]

Does this server have real ingame supports in it??

Hello, you banned me from playing for 10 years and I don't know why and I'm sure I didn't do anything wrong. Maybe you banned me by mistake. I ask to restore my account because this is an unjust ban. Please return my account to me as soon as possible because this is an injustice and I have Videos confirm that I didn't do anything wrong and this is the ID number 5234909048 thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

Please refer to the private message from @polar marsh for further information, @night cloak.

[brisk sparrow]

Hello, you banned me from playing for 10 years and I don't know why and I'm sure I didn't do anything wrong. Maybe you banned me by mistake. I ask to restore my account because this is an unjust ban. Please return my account to me as soon as possible because this is an injustice and I have Videos confirm that I didn't do anything wrong and this is the ID number 5318817175 thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brisk sparrow.

[supple hatch]

I have an issue with in-game reported cheaters' log in BAN Pan Security Zone, it doesn't show the players reported since a week ago. It is stuck on date 31-5-2021 .. any help ? I tried reaching support but all in vain.

[vestal hedge]

my account has been stolen and facebook has been changed i can login to the account by e-mail can you help me pls

[vestal hedge]

@hallow gulch

[storm flume]

Please contact the customer service for further assistance, @vestal hedge.

[leaden prawn]

My account has been hacked and it seemed they linked an email trying to ban my account

[celest shadow]

You may try performing a routine repair from the login menu or use a different network connection to access the Ban Pan menu and see if these troubleshoot helps.

[celest shadow]

Please immediately secure your social media accounts and use the log out of all devices option in-game. If an unknown social media account or e-mail address had been linked to your PUBG MOBILE account, please contact the customer service in-game for further assistance.

[supple hatch]

Thank you so much for you help. I will try it now.. Sorry if it wasn't the right place to post such issues.

[leaden prawn]

I did but it seem the person keeps banning my account for days after I log in they log in

[celest shadow]

You are absolutely fine, the warning sent to you privately was just to inform you. You should not be worried about it at all, and that sending your questions related to PUBG MOBILE in this channel was correct.

[supple hatch]

Thanks for your time and support. I appreciate it. ♥

[celest shadow]

You will need to log in as soon as the suspension duration ends, and perform the necessary measures to secure your account, including but not limited to, identifying if the unauthorized person had linked their own social account or e-mail address and using the log out of all devices option in-game immediately so that only you will be the only person that has access to your PUBG MOBILE account considering that they do not have access to any of your social media accounts.

[leaden prawn]

Okay thank you I hope that works

[celest shadow]

In the mean time, you should consider changing your social media account passwords, signing out any unknown devices and enabling two-factor authentication (optional but recommended) so that you do not get compromised easily in the future. Better safe than never.

[leaden prawn]

I already have that on my Facebook and I reported the Twitter account they hacked so it seems it’s just the email they have access to which I can’t or couldn’t see in my country to link I always used my Facebook from day 1

[bitter shadow]

I want to change the password, I do not receive the verification code in the email

[celest shadow]

I believe every player has access to link an e-mail address in-game. The attached screenshot is what the game will display if you have an e-mail address linked to your PUBG MOBILE account. Otherwise, there will be an option for you to link one.

[celest shadow]

Can you please check your spam mail?

[bitter shadow]

Solve the problem of unlinking the email as soon as possible

[celest shadow]

Your feedback is highly appreciated, @bitter shadow. Please send your suggestions for the game in #old.

[rough otter]

@celest shadow Can you unlink your email because I'm trying to change my password but the verification code isn't coming I checked spam mail

Pls help

[leaden prawn]

No I do see that I live in Jamaica and been playing pubg from season 3 so no there is no linked email option for us unless they use a vpn which I never do of a another country

[bitter shadow]

@celest shadow My e-mail account has been hacked for more than 3 weeks, and I have provided everything that I need to the support team, and why do I benefit? I do not log in to play because the hacker does not log in to it at the same time.

@celest shadow Even I am unable to change the password I do not receive the verification code on the email Why why no one help me Why

[celest shadow]

It is not possible for you to unlink your e-mail address on your own at the moment. However, you can contact the customer service and request a support agent to do this for you. You may refer to subpoint 5.4 in #faq for further instructions.

If you are not receiving the verification code to change your linked e-mail address password, then you may try again later when the system is not busy, @rough otter and @bitter shadow.

[celest shadow]

If you are certain that the unauthorized person no longer has access to any of your social media accounts, then you can proceed with the log out of all devices option in-game.

If they still have access to your PUBG MOBILE account after performing the measures above, then you will need to contact the customer service in-game for further assistance.

[bitter shadow]

@celest shadow My friend, I am tired of many transfers, I need a solution, Blair, help, help

[oblique oar]

My pubg mobile account hacker and hacjer has linked all his login also add 3rd links. He also remove my googly play account through 7 day ban please help @polar marsh

[celest shadow]

For your information, please make sure that select the GO button so that you can receive the verification code from your e-mail, @rough otter and @bitter shadow:

[leaden prawn]

No they do not have any more access to my social I reported Twitter and unlinked it but it seem the person attach an email I presume live in another country seeing that option to link it but no I’m the only one with media access which is my Facebook main . I contacted pubg with all info and they asked me others ways I can prove ?

[celest shadow]

Please contact the customer service in-game for further assistance in this regard. You may refer to subpoint 5.4 in #faq for further instructions.

[bitter shadow]

How do I get to this?subpoint 5.4 @celest shadow

[wind hatch]

Hello,BUBG MOBILE.I know that yow busy due to the large number of messages.I had no problem with my account 5239888431.My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wind hatch.

[celest shadow]

From #faq. Tap on the channel name to be redirected to it.

[bitter shadow]

My honesty, I know all these steps, but no message comes from the company or any verification code @celest shadow

[celest shadow]

If your PUBG MOBILE account was created and registered in the current country you reside, and that you are unable to link an e-mail address, then the unauthorized person should not be able to either, even with a Virtual Private Network (VPN) enabled. However, this is a technical question/issue that I am certain with and have little knowledge on.

As for your second question, you will need to accurately provide the customer service in-game with the information that they had requested to prove your ownership of the account.

[celest shadow]

Did you click the GO button? If you did not, you will not receive the verification code.

[bitter shadow]

I'm not an idiot I press the button and no code comes up @celest shadow

[celest shadow]

In that case, you can try again later.

[bitter shadow]

My friend, what is the fastest way to talk to one of the support members and they are not a robot @celest shadow

[celest shadow]

The customer service in-game receives an enormous amount of requests every day. Please be patient for their response, a support agent will respond to you as quickly as possible.

[bitter shadow]

My friend, I have been moving for more than 20 days and no message or code has come @celest shadow

[celest shadow]

I understand your frustration about this situation. If you have not been responded to within a reasonable time span, you can send them another message as a kind reminder. Otherwise, you can start a new conversation with the customer service.

[jolly wren]

I was banned unfairly for 10 years, a few men I passed out and threw me a ban and I reached them via e-mail.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jolly wren.

[bitter shadow]

I unsubscribed, the e-mail entered the mail, is this the reason why I did not meet the verification code for PUBG Mobile on the e-mail @celest shadow

How can I set up the e-mail service? @celest shadow

[burnt mango]

A7A

[lone flax]

How to ban cheater pubg id??

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lone flax. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please do not use languages other than English, @merry kiln. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[merry kiln]

Peace be upon you. Can I contact Arab support? It is necessary

[night cloak]

I have problem

[pallid briar]

Please refer to subpoint 3.1 in #735483472432594994 and join the MENA server.

[night cloak]

What about me?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

Where is it?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

[night cloak]

But robot is answer me not a human

[half lagoon]

Hi

My acc ban for 10 years for no reason please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @half lagoon.

[red ingot]

HI, PUBG Support Team, it has been banned
My PUBG account by mistake and I need
your help to fix that Wrong (prohibited for 10
years).
I didn't use any kind of Hacking or
trying to cheat in any games so I think you
should Review recent activities in my
account
and make sure there are Nothing to
block my account, all the information was
included,
and I paid and tired my account. I
hope you will unblock the ban,
Hope you will
. Thank

[polar marsh]

Please refer to the private message from @polar marsh for further information, @red ingot.

[night cloak]

Arabic support?

[harsh shore]

is it hard to get tournament rooms in
mobile

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

You can join regional communities under subpoint 3.1 in #735483472432594994, @night cloak.

[celest shadow]

You may refer to this message for further information:

#questions message

[harsh shore]

i have applied but i am asking if i do have a scrim are the company going to give me rooms.

[celest shadow]

You will be contacted when your application is approved.

[marble gull]

Can anyone tell me why i was banned for 10 years? I have never done anything, and my stats suck so it makes no sense 😂

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marble gull.

[leaden prawn]

They said provide any proof my account belongs to me I already sent my purchases screenshot from season 3 up to now my Facebook name I created it and also the registration date along with the screenshot of the date I downloaded and register my pubg account with Facebook on this very same phone so I’m confuse what more they want from me . I even registered under club opens with my name and ID and played

[celest shadow]

It should be screenshots of your payment receipt from the required time frame. As for the registration date of your account, you can send it as a text instead of a screenshot.

If you are unable to accurately provide the customer service with the information that they requested you or that it does not match with what they have, they will not be able to assist you further.

[sacred inlet]

Can I speak to support?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sacred inlet. Remember to read through #faq before asking questions in the support channels.

[sacred inlet]

My account has been banned and I have proof that I did not violate the user rules and I want to contact support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sacred inlet.

[night cloak]

hi I need help getting out of asia server and back to NA server

[vestal nest]

I submitted a request to unlink the hacker account from my game account a month ago Now if I submit another application, will it affect the old application? I've been waiting for his account to be unlocked for a month

[night cloak]

HI, PUBG Support Team, it has been banned
My PUBG account by mistake and I need
your help to fix that Wrong (prohibited for 10
years).
I didn't use any kind of Hacking or
trying to cheat in any games so I think you
should Review recent activities in my
account
and make sure there are Nothing to
block my account, all the information was
included,
and I paid and tired my account. I
hope you will unblock the ban,
Hope you will
. Thank

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[feral forge]

unfortunately, you will have to wait for the cooldown to end in order to change your server again, there is no other way.

[vestal nest]

..

[feral forge]

you have already opened a support ticket, all you have to do is wait patiently for their response, @vestal nest.

[vestal nest]

I have been waiting for too long I have been waiting for a month for the hacker to access my account through illegal programs And now my account is like this because of him it won't open before 6/24 Can they unlink and the account is closed?

[feral forge]

please be advised that if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[vestal nest]

I mean, I submitted the request a month ago, before the account was closed by the hacker Can customer service unlink the hacker’s account while the account is closed?

@feral forge

[tacit hinge]

I get sane of your issue After that they will ban your account for 10 and for remove the hack I wait for more than month

[vestal nest]

but i wait more from month😪

[tacit hinge]

Even though it’s not enough

[little cliff]

You need to delete some storage, delete apps you don't use , delete pictures, videos, so you have enough space for the update.

[vestal nest]

Well, in the case of customer service, they sent me a message that they sent my problem and information to support to work on de-linking and closed the conversation Does closing the conversation affect the work?

[vestal nest]

@little cliff

[little cliff]

Did you get a follow up from them?

[vestal nest]

I have sent them all the shipping invoices, the date of creating the account, and the information is all correct and I have been waiting for a month for their response to unlink the link But the last message was from them that they are working on solving my problem and then they closed the conversation

@little cliff

[scarlet kraken]

Does m1 Mac support pubg?

[frail dock]

Why am i not ranked yet? since the screenshot clearly states everything!! @ idk who is official here 🤦‍♂️

[little cliff]

Try to recontact them and see what's the status for the unlinking.

[little cliff]

I believe it does, you might have to ask in #emulator-support.

[frail dock]

Can anyone help me out here?

[sick shale]

You might be unranked due to a suspicious activity detected on your account, you will be ranked when the investigation period is over. Should you have any further questions regarding this issue, please contact customer service in-game

[frail dock]

Thanks! But if could you direct me towards customer service in-game?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @frail dock.

[vestal nest]

cab you talk with me what i send to them ?

[hybrid mist]

I dont understand i am level 59

[little cliff]

You need to play a classic match first.

[vestal nest]

@little cliff

[little cliff]

Sure thing

[jagged umbra]

Hello . I am mehmet emin ozdemir I have been playing pubg mobile since 10.09.2018. My account has been hacked please help. I've been writing to the support section for 6 months, no results :(( account id: 5212427181 . account name : HaTメLeADeR

Since 27.09.2018*

[frail dock]

Chat bot customer service? Really?

[sick shale]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct

[jagged umbra]

I have 9 times in the game provided bad not results

I need help to contact PUBG mobiles support

[north kiln]

I need hilp

I changed the server by mistake

[sick shale]

You must wait for the cooldown period to be over. Please read the notices before confirming any change

[night cloak]

You need to spend at least 15 minutes in game to be able to give popularity to someone.

[jagged umbra]

Hello . I am mehmet emin ozdemir I have been playing pubg mobile since 27.09.2018. My account has been hacked please help. I've been writing to the support section for 6 months, no results :(( account id: 5212427181 . account name : HaTメLeADeR

[north kiln]

I changed it and didn't realize the consequences I can't play now

[north kiln]

Please Help

[sick shale]

We are unable to assist with account related issues on Discord. Please contact customer service in-game and be patient

[sick shale]

It cannot be changed before the cooldown period ends. Please refrain from repeating

[north kiln]

Ok and thanks for your time

[inner moss]

The leaderboard gets refreshed every Monday. It's better to contact customer service after Monday.
|| It's my thought and what I've seen through experience ||

[lapis chasm]

When is the hola buddy event ending

[feral forge]

the Hola Buddy event will end on July 5, 2021.

[copper urchin]

ID:5962637468 My account was banned for 10 years, that's what I think is the reason why VPN auto-start is on, I didn't notice it when entering pubg mobile and played the game, I'm very sorry for that, please I ask for the ban to be removed, my efforts will not be in vain, thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @copper urchin.

[hybrid mist]

Ok thank you

[lapis hornet]

How to download pubg on computer

[little cliff]

Hello, head over to #481204134859505684 and type in .emulator and it will unlock a channel called #emulator-support.

[oak pine]

someone hacked my friend facebook account and he close it so he take the pubg account
Do you have a solution to the problem?

[little cliff]

Your friend needs to contact customer service .

[oak pine]

Okay Thank you

[little cliff]

anytime.

[mystic violet]

please i 've some things to say about game devlopment\!!

we want to make the weather in the game by choice
day / foggy / orange sun / ......

and something new like ||night||
i think it will be a good update
because if we enter a game with foggy weather we go out tu the lobby many times and this leads to ban a several minutes..
Thank You.

[thorn apex]

Feel free to drop a feedback in #old

[fossil badger]

Hi

[smoky spindle]

I seriously need help, whenever i try to recover my account using VPN or giving my account information to trustworthy person in Nepal; i get the same reply can’t help Indian user and protecting users data is top priority. I am asking for help because my account compromised and why noone is listening? Most importantly i would like to know how my account got compromised when my linked gmail and social accounts are safe. I had unique password in pubg too. Please help me before that hacker bans my account as he have done 3day ban in my account yesterday. I am sure next ban will be 7day and 10 years. 😣😖😖

[round spear]

The frame drops a lot in training area

[night cloak]

Hello, @fossil badger. How can I help?

Kindly lower your graphics in-game, @round spear.

[round spear]

It's smooth and extreme, could it go lower than that? 🙂

[night cloak]

You may refer to this message, @smoky spindle.

<#questions message>.

Which device are you on, @round spear?

[round spear]

Nova 5t

[night cloak]

Only happens in arena, @round spear?

[round spear]

Training area

[smoky spindle]

Main thing is I can’t wait more for support. Hacker has banned my account twice and I am sure now only 7 day ban is left.

[ember stirrup]

What is the solution to this problem I can not access my email ?

[little cliff]

Have you forgotten your email password ?

[ember stirrup]

Yes 😢

[little cliff]

You can reset your email password.

[ember stirrup]

My email is lost while I remember the password to login via internal mail

[little cliff]

You should have a backup email linked to your original email

[ember stirrup]

It's too old and I can't reach it

[ember stirrup]

Why can't I login via email?

[little cliff]

You need to contact your email customer service.

[surreal solar]

السلام عليكم لقد تم حظر حسابي ولم اخالف القواعد وسياسه المستخدم ارجو اعاده النظر في حظر حسابي
【〆KARAR〆】5229199392

[storm flume]

Please do not use languages other than English, @surreal solar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[surreal solar]

• My account has been hacked and I don’t know about it. Some used my account in PUBG and play with it and I get my link account back but I find my account is banned. please un banned my acccount
  【〆KARAR〆】5229199392

[polar marsh]

Please refer to the private message from @polar marsh for further information, @surreal solar.

[unborn mountain]

@smoky spindle Since you're located in India no one can help you.
Dont repeat your inquiry, again.

[smoky spindle]

Okay, I am located in India but why customer support responded same thing to my friend in Nepal???

[unborn mountain]

Tell your friend to say that he's not from India?

[smoky spindle]

I absolutely don’t want to irritate you people but what’s just going on? I played since season 2 invested a lot of time and money and today I am absolutely nothing for pubg mobile. This is very disappointing.

[smoky spindle]

Customer support didn’t even asked anything, after filling all information to recover accounts they simply closed the conversation

[unborn mountain]

Feel free to share your feedbacks about CS on #old

Advertising is not allowed.

[night cloak]

My friend was wrongfully banned for playing on a "cracked version" which I can assure you is not the case.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[solid heath]

What is the maximum time to return to game after disconnect

[little cliff]

Probably 1-2mins POSSIBLY. There is no set time if you have disconnected, if you reset your game then go back into it it'll have "return to match" or if you leave the app and you come back you should still be in game or back to main menu.

[hallow gulch]

Do not report any account suspensions here, kindly contact customer support for assistance, @night cloak.

[brisk roost]

I need a help i have connected my account with my gmail and Facebook . A stranger using my gmail account now he can login my account with gamil and me with Facebook

And last night i am playing game and i got this

Then this

[storm flume]

Please contact the customer service for further assistance, @brisk roost.

[hallow gulch]

Patiently wait for a reply here, @night cloak.

[brisk roost]

@hallow gulch

[wheat canopy]

@brisk roost Claim the file!

[brisk roost]

Then

[wheat canopy]

Your account will be Unban after 12 June chill

[brisk roost]

Ik but

[brisk roost]

@wheat canopy

[wheat canopy]

And try to avoid cheats!
Or playing with Cheaters too!

[brisk roost]

I didn't use any type of hacks

[wheat canopy]

Link your account with a 3rd link and a mobile number!
Then unlink your Social Links!

[long cradle]

انا ابلغت عن فريق هكر حاولت ان ابلغ عن الفريق بس مش عارفه اعمل ابلاغ عنهم يرجى المراقبه للفريق

[storm flume]

Please do not use languages other than English, @long cradle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[brisk roost]

Can it's possible to unlink with Google play

[hallow gulch]

Contact customer support and avoid discussing account suspensions here, @brisk roost.

[brisk roost]

@hallow gulch isssue is not that

[brisk roost]

@hallow gulch i need help in this

[wheat canopy]

Yes possible!

[brisk roost]

I am trying to unlink but it's written that after 7 days if u didn't login with gmail but that stranger login daily

[hallow gulch]

The unlinking process will be canceled once someone logs in using the account.

Kindly, contact customer support in-game to get any unwanted socials unlinked, @brisk roost.

[vast roost]

Guys what do i do if i got banned and i didnt use any hacks ? My kd was 8 in 150 games played and I got banned when I was in lobby and talking to my friends. My account is expensive and I need it back because I didn’t do anything against the community guidelines 😒🥺

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vast roost.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[gray oyster]

Can we unlink email ID linked? Google Play and Facebook my accounts are linked but email ID hacker has linked so literally we both have access to game

He is using some plugins and my account was banned 2 days twice already .. it’s a very old account of mine

[vapid dagger]

I got ban for 10 year for no reason my account worthed me alot need suggestion how to get it unbanned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vapid dagger.

[storm flume]

Please contact the customer service for further assistance, @gray oyster.

[gray oyster]

Am from India - Will I get any help

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[toxic stag]

My account got hacked in the last wave and he linked his Twitter account I want to unlink it ... Any one could help please

@polar marsh

[clear spindle]

Contact the in-game customer service for account related issues.

[toxic stag]

@clear spindle i did but I got no answers

[barren trout]

My account got hacked and the hacker linked his Twitter and Apple ID…but I still have a email access

Please help someone

[toxic stag]

I've everything they asked for

[clear spindle]

Contact the in-game customer service for account related issues.
@barren trout

Wait patiently for a reply.

[toxic stag]

@clear spindle they're not helping

[abstract wadi]

@neon pebble only use ID channel, not all the link...

UCadfg(...)

[clear spindle]

Have patience, The customer service receives an enormous number of requests every day. It takes time to review all of them.

[night cloak]

@barren trout

Here

[barren trout]

How to attach pdf and screenshots in costumer support section in iOS?

[olive isle]

Is popularity selling legal or not @hallow gulch

[barren trout]

Of the payment history which they are asking for

[clear spindle]

You can upload those images in this website https://imgur.com/ and send the link.

[clear spindle]

Selling any such of them( game items ) are against the terms of service.

[barren trout]

Can I upload them on google drive?

[clear spindle]

Yes, you can try.

But you should make the settings to this:

[clever moss]

i am an egyptian player , and iam not have an option of change my country to egypt .. - i cant get all of egyptian events .. as ( henedy voice .. as..) .. i need ur help please ..

[clear spindle]

You might have selected an European country while creating the account and due to GDPR laws, you will not be able to change your country or region.

[clever moss]

there is no reason to solve it ? 😥

[tough mortar]

Hi, my account was recently seem to be hacked. I lost all my friends and the social media profiles linked are not mine. I still have access to my account via email. How do I undo all the changes and recover my account?

[clear spindle]

Unfortunately no. You can create a new account if you want to change the region.

[clear spindle]

Contact the in-game customer service for account related issues.

[tough mortar]

Okay. Thank you

[clever moss]

Uhh .. can i Data transfer outside EEA ?

[mossy shuttle]

wheres the crew?? j cant find it

[hollow hedge]

Depends on your country policies. Check https://ec.europa.eu/info/law for more info.

[clever moss]

am Egyptian
can i ?

[gusty dew]

@celest shadow need help my account got hacked and he trying to do unlink my fb and he link his play games account but i have my gmail linked with them when i login from email its shows me account login with newer version nedd help please

[hollow hedge]

I don't know your country policies on this, but you can search Egyptian GDPR law and convince yourself.

[feral forge]

please contact the in game customer service for further assistance, you may follow the steps in this screenshot as reference.

[mossy shuttle]

how do i join a crew?

[agile latch]

Nice wait 3 months 😅

[gusty dew]

@feral forge i did it that

[winter gale]

!rank

[storm flume]

The !rank command is disabled in this channel, @winter gale. Please execute the command in #481204134859505684 instead.

[gusty dew]

account login with the newer version of game this pop up showing

[feral forge]

you will also have to contact the in game customer service for that, as only they can assist you with account related issues, we cannot help you here on discord in this regard, @gusty dew.

[gusty dew]

k

[feral forge]

from the bottom right corner of your lobby, click the arrow > Matches, then you will see Crew on the top left corner.

[mossy shuttle]

ok

[mossy shuttle]

theres no crew

oh wait nvm

[sturdy cargo]

Hi Team, I have lost my pubgm account. It has lots skins and items. Can you please help me out?

[clear spindle]

Contact the in-game customer service for account related issues, @sturdy cargo.

[odd kite]

Hello

I have big problem

[cold hawk]

My friends Account got hacked and the hacker is doing crazy stuff

And he is asking for money to release the Account

[odd kite]

I am poor boy i play every time pubg to level up but my account is got hucked please help me

[cold hawk]

How is so many Account getting hacked

[odd kite]

2 one kr and one global

[celest shadow]

For account related issues, please contact the customer service in-game for further assistance, @odd kite and @cold hawk.

[odd kite]

Help me

[cold hawk]

How can I if my account is hacked and the hacker is playing on it 🥲

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[celest shadow]

You can contact the customer service from the login menu via the Help option. Please refer to subpoint 5.4 in #faq for further instructions.

[spring shell]

please help...

[normal pecan]

@lime juniper can you tell me when hangar map end

[spring shell]

terminated after every 3 match

[granite delta]

ihave Lost My Account (Ban) How Can Iknow The Reason Of The Ban Can Any One Help Me?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @granite delta.

[normal pecan]

me also same and i found why it becuase u use VPN i accidently turn on the VPN and got 30 min thing

when you not use vpn by purpose or accident it happend

[spring shell]

i don't use any

[normal pecan]

GFX tool ?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @normal pecan.

[spring shell]

no .

[normal pecan]

then idk how it happend 😦

[spring shell]

i use vng version from bangladesh

[lusty yew]

@zinc sierra

[night cloak]

No you cannot, @half jewel. You must wait 7 days.

[smoky burrow]

hello anyone help ? my facebook account is permanent ban . but i remember my pubg character id . any one help me to recover my pubg account !

[dull bough]

Hi i need know something about pubg

Ok sorry

[storm flume]

Please contact the customer service for further assistance, @smoky burrow.

[celest shadow]

How can we help you, @dull bough?

[smoky burrow]

where ? i dont know how to contact

[dull bough]

I need to know what is the giving bast pofomens for pubg phone

I meen bast phone for pubg

?

[dull bough]

This is the prob

[celest shadow]

Usually high-end devices would give you the best performance, @dull bough. Feel free to ask other players in #pubg-mobile.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @smoky burrow.

[dull bough]

Tnx bye

[whole imp]

Dear PUBG Mobile official, I am Muhammed Elçi, owner of id 594 486 85 02.

Approximately 5 seasons I play my 594 486 85 02 ID alone. He doesn't have an extra user. I pay all the time. I've always played the game actively and within the rules. I was banned in Season 18 in a way I couldn't understand, and I chose to wait because it was a short one-week period.

My account was completely banned from the game for 10 years on June 5, 2021 (11:00 PM UTC+3).  I think this obstacle is an injustice and a slander against me. I would like to point out that my account was never fraudulent or refundable. I don't want our efforts to be wasted.  Once my account is reviewed again and confirmed that I am a fraudulent player, I want my account opened. I'd like to ask that I be properly thhered in and informed.

Muhammed Elçi 594 486 85 02 ID

[polar marsh]

Please refer to the private message from @polar marsh for further information, @whole imp.

[floral turtle]

can i transfer my current fb logged in pubg acc to another fb acc?

[oblique moss]

ihave Lost My Account (Ban) How Can Iknow The Reason Of The Ban Can Any One Help Me?

PUBG MOBILE
BOT
— Today at 9:56 AM

[polar marsh]

Please refer to the private message from @polar marsh for further information, @oblique moss.

[night cloak]

I cant log in acc

pls help

@thin halo

[floral turtle]

.

[brave wolf]

You can unlink and link.@floral turtle

[floral turtle]

how?

[brave wolf]

Unlink old fb link new one.

[floral turtle]

opening from fb and unlinking u mean rit?

[onyx lynx]

Open pubgm and go to setting and tap unlink

[junior hull]

My pubg id got hacked I m already changed my social media password logout of all device but I don't know how to Access my id please help .

[floral turtle]

ty

[junior hull]

All ready unlink Account than acces my id

[crude mirage]

Uc selling in instagram

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @crude mirage.

[feral forge]

could you please elaborate, @junior hull? are you not able to access to your account?

[junior hull]

Access account by me and also access hacker

Yes

[feral forge]

please contact the in game customer service for further assistance, you may refer to the steps in this screenshot as reference, @junior hull:

[junior hull]

Yes Already do that but Not help pubg customer support

[feral forge]

please note that only the in game customer service can assist you with account related issues, we cannot help you here on discord in this regard in any way.

[junior hull]

Ok thanks

[abstract frost]

My account was blocked yesterday for seven days, but I did not do anything prohibited. Can I find out the full reason for the ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @abstract frost.

[lethal sonnet]

Hi, I got banned for 10 even though I didn't use anything. I ask you to double-check the ban! Id 5321272288

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal sonnet.

[normal pecan]

Why i get this

Even i srilanka i no india

[night cloak]

Hello Friends,
My account was hacked by someone and he is access my account and also got his twitter account linked to my Pubg Account.That was not enough for him he also got me banned for 3 days.. He got me banned for 1 day also in the first place .This is my PUBG Account second ban.I am worried i may lost my Achievements,Skins, UC and many things in my account.He has made a mess of my PUBG Account.

@normal pecan do your update in your phone bro

[reef burrow]

Hello, anyone can help me with my ban. I got 10 years ban for no reason. Playing competitive since long time ago and involved many time to improve on this game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @reef burrow.

[rough bolt]

Hey when will bgmi launch

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @rough bolt.

[night cloak]

Hello Friends,
My account was hacked by someone and he is access my account and also got his twitter account linked to my Pubg Account.That was not enough for him he also got me banned for 3 days.. He got me banned for 1 day also in the first place .This is my PUBG Account second ban.I am worried i may lost my Achievements,Skins, UC and many things in my account.He has made a mess of my PUBG Account.

[storm flume]

Please contact the customer service for further assistance, @night cloak.

Please do not use languages other than English, @rapid tundra. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Hi I have ping issue in Middle East server.
can I change my server to Asia with my tier level
I tried earlier but my rank is reset to bronz

Hello Friends,
Need help with my PUBG Account it was hacked by someone.and has linked his twitter account to my PUBG Account.Now he can access it anytime and he has got me banned for the second time im my PUBG Account.The ban is for 3 days.I don't get it what he want from my Account.Please help me guys or else i will loose my PUBG Account which has my things in it.It has M4 Glacier , UC , 10 SEASONS ROYAL PASS ITEMS , MYTHIC AND MANY MORE.Please help me with my account.

[hallow gulch]

You have to wait for the cool down to end.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rapid tundra.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[gusty dew]

@celest shadow account has been login from newerr version of the game i cant login help me

[granite oyster]

hello sir,

[prisma jasper]

@lime juniper Dear pubg Team,

Recently i have receved i massage "your account has be banned for violating regulation unlocks on 2031/05/25 then it's showing account is disabled

but i had not done any violence againts pubg guideline please return my pubg account
im a descent, fair and highly ambitious player, trying to improve his in-game skills to be part of Pubg event competitions like PMCO etc and he would NEVER use any cheats or hacks.

Kind request to please unban his account

User ID:- 5440213602
NICKNAME:- 4PH ROHIT
Device: Oppo reno 2 Z
Server: Asia
Country: Nepal
Wifi
Conqueror: season 14, season 18, season 19
Inventory: X suit kill sms, mythic , update m4 kill sms update gun total 5

[pallid briar]

Hello! How can we help you?

[pallid briar]

If you think your account has been wrongfully suspended, you can File claim as referred to on subpoint 2.12 of #faq.

[night cloak]

Recently i have receved i massage "your
account has be banned for violating regulation unlocks on 23/06/04 then it's showing account is disabled

but i had not done any violence againts pubg guideline please return my pubg account
im a descent, fair and highly ambitious player, trying to improve his in-game skills to be part of Pubg event competitions like PMCO etc and he would NEVER use any cheats or hacks.
I play from sezon 1 im veteran here on This Game
I invested over 20,000 euros in my account
I am not the first or the last to be banned in vain by this community

Kind request to please unban his account

User ID:- 5448949940
NICKNAME:- ngSEBA
Device: IPHONE 12 pro MAX
Server: Europa
Country: London
Wifi

Hello, about 2 years ago I also signed up for this game called pubg, an online shooter game. In order to have various benefits, you must have a premium account. What is this premium account? You must pay a fee of 10 euros to benefit from the premium. To use the premium account for 1 month. If we make an estimated calculation for the whole year, you would need 12 premiums, which means 120 euros. Given that 3M players are currently registered on the game and taking into account those who over time (the game started in March 2018), we realize that in order to benefit from these benefits, players pay in a year a lot of money. The problem is that this game violates a lot of the rule and no one takes any action. Many players are banned for a short period of time even long periods of time (1-2 weeks even 10 years) for no reason, just to create some advantages for other players. Messages were sent by many players, but either those there did not want to get involved, or those here did not want to take the necessary measures. It's a shame because many people give money to play this game and are not left. Therefore, I will sue Krafton Inc. For the unfair loading of the rules, I was Banned without right of liability, for no small reason! I have invested time every day for 3 years, money over € 20,000 invested in my account, so that you can ban my account for nothing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[dusky jetty]

Hi.PUBG my account has been banned for no reason and I spend a lot of money in this account above 800 dollar.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusky jetty.

[night cloak]

Hi I have ping issue in Middle East server.
can I change my server to Asia with my tier level
I tried earlier but my rank is reset to bronz

[sick shale]

You change it via basic settings when the cooldown period ends. No other option

[shut dragon]

Does anyone know how to get rid of this bug? This bug occurs when I landed with my parachute

[night cloak]

Ok😩 😩

[normal pecan]

jump to water and it will fix 🙂 like mine

@celest shadow r we havin weekly maches unless thisweek 😐

[celest shadow]

There will be weekly matches today, @normal pecan.

[normal pecan]

WHAT

@celest shadow can you give me the detail of weekly matches that r havin today please

[tender badge]

hello i need help.

how can i open a ticker or something

i unlinked my account like 2 months ago i think