questions

[near folio]

I didn't watch any video then why it's coming that i have watched videos. Is there any other player hcked my account ?😫

Any admins here ? 😫

[abstract wadi]

Write to the InGame support service

[final quest]

@wise wasp

[near folio]

@abstract wadi they don't answer me bro

[ruby fox]

I have OnePlus 9r it supports 90fps but not getting 90 fps pls help
@celest shadow

[pine jolt]

hello

can i talk with any admin ?

[plush breach]

Try your luck guys

[drifting pivot]

لدي مشكله وارجو حلها.
لقد تم اختراق الربط التالت الخاص بحسابي واريد فك ذلك الربط الداخلي كي لا يستطيع الهاكر السيطرة على حسابي

[storm flume]

Please do not use languages other than English, @drifting pivot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pine jolt]

@polar marsh Hello, unfortunately my account with ID: (5162031147) got banned without any reason. I think this came from a technical problem in the beginning of this season, please can you check my account. This my e-mail: [e-mail] Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pine jolt.

[drifting pivot]

I have problem in my pubgm Account

@polar marsh I have problem in my pubgm Account

[night cloak]

i need to talk error asap

i got banned while playing and with no reason

got banned last day because the hacker is unlinking my gmail now i got this for playing last night

this hacker did this to me

see my language the hacker change it

[vivid vigil]

Peace be upon you. My account has been stolen, and the person who stole it has classified the account. Please I want help. My account is expensive and play with it from the 4 season. Please help.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vivid vigil.

[unborn mountain]

Please wait for customer service response.

[weary frigate]

@storm flume the hacker had send me the screeshot that he killed me in the same matchmaking when I was rankpush. Where do I can report this

[unborn mountain]

Report them through in-game report button, or, if, you have video evidence, you can report them through https://bit.ly/3uDSJZv.

[weary frigate]

No but @unborn mountain I can give his character id

[unborn mountain]

Please report the player in-game.

[night cloak]

as i said even cs won't reply even if you chat it in game

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[unborn mountain]

You might want to refer to subpoint 5.5 on #faq

[night cloak]

i wish pubgm will be fair and they will reply to all the concern but idk why all ppl need to wait for a day or a week just for a reply meaning they will just help the ppl who has a pubg partner and they will help them instantly

even if you keep saying contact the cs in game it will be useless to us ppl

[vernal furnace]

Hi i need some one help me

[night cloak]

@vernal furnace Aloha! How can I help you?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[vernal furnace]

Speak english?

[night cloak]

Yes.

[vernal furnace]

Can talk privt

[night cloak]

May I know what is it about?

[vernal furnace]

Can I speak privately

My account has been banned, and I haven't done anything. Why? My account is blocked

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vernal furnace.

[dusk mica]

Recently I have received a message "Your account will be banned, then my account is disabled. But I had not done any against guideline

[unborn mountain]

Refer to 2.12 on #faq

[left crest]

How long does Pending Verification of a report takes? It's been almost a week since I reported a guy for using hacks and it's been at Pending Verification the whole time while he be grinding conqueror with his hacks. No grass, no recoil, esp, auto aim hacks.

[dusk mica]

@unborn mountain But I have not done anything wrong with what was mentioned in 2.12

[unborn mountain]

In there, it stated, to appeal your ban, press file claim.

[lofty prawn]

Hello can someone help me?

My account is banned without any reason...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty prawn.

[indigo tangle]

Please I want to talk to one of the officials

[abstract wadi]

Do you write to support in English? You should wait 24 to 72 hours

[night cloak]

Dear pubg Team,

Recently i have receved i massage "your account has be banned for violating regulation unlocks on 2031/05/25 then it's showing account is disabled

but i had not done any violence againts pubg guideline please return my pubg account
im a descent, fair and highly ambitious player, trying to improve his in-game skills to be part of Pubg event competitions like PMCO etc and he would NEVER use any cheats or hacks.

Kind request to please unban his account

User ID:- 5440213602
NICKNAME:- 4PH ROHIT
Device: Oppo reno 2 Z
Server: Asia
Country: Nepal
Wifi
Conqueror: season 14, season 18, season 19
Inventory: X suit kill sms, mythic , update m4 kill sms update gun total 5

Thanks PUBG Team

Unfortunately, we cannot do anything inside discord to help you, Kindly refer to #faq subpoint 2.12 for information regarding your account suspension, @night cloak.

[jade rune]

when does it's really end?

July 5th or june 1st

[night cloak]

July 5th I believe, @jade rune. The July first means the ending date for the 10 UC discount.

[honest hill]

Peace be upon you. I need to talk to one of the support is absolutely necessary

[night cloak]

Kindly contact in-game support for assistance. You may refer to #faq subpoint 5.4 for further instructions, @honest hill.

[tired salmon]

Hello, my account has been disabled in the game for unknown reasons, but the account was stolen from me and it was linked to the e-mail (internal linking) and after a day 10 years downtime, the guilt is not my fault.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tired salmon.

[honest hill]

I reached out and there was no response

[night cloak]

What’s your topic regarding, @honest hill?

[honest hill]

The internal email

[night cloak]

What about it?

[honest hill]

I cannot log in and an error message appears, and I must log in with a code sent to my email..But I don't receive any code

@night cloak

[night cloak]

The email feature is still in beta, @honest hill. Kindly try again later.

[mighty coral]

Hello, my account was hacked by scammers, I cannot log into my account via mail. When trying to authorize using an access code, the system displays an error message: "Invalid email address". I think they changed my linked email address. How is it possible, if my mail is attached. I have access to the mail itself.
I still have access to my account through VKontakte and Facebook. I can not go only through mail.
Support is not responding, what to do?

[honest hill]

Is there a malfunction in it?

[night cloak]

Sometimes, yes. Try using other login methods.

[tranquil vigil]

I am getting this issue as well, I saw someone say that I have to wait for an update for it to fix, but it started I want to say a week and a half ago/2 weeks ago - since then the version in the top left corner has increased due to an update but the issue still persists.....

do I have to wait for a "bigger" update or something?

[cobalt geyser]

Any admin here?

[honest hill]

I have a solution

[tranquil vigil]

?

[unborn mountain]

what for?

[honest hill]

@night cloak When will the third link malfunction end

[vale iron]

Dear Pubg Team ,
After new update i am facing a Game Crash Problem Everytime
suddenly framedrop .
Hope you will fix ASAP !

game id - 5446487275
game name - ShuvamGOD
Device - Oppo F11 pro
Server - Asia
Country - Nepal
Cellular - Wifi

[uneven mango]

I got this happening to me while playing a match, what’s that suppose to mean?

[rapid bramble]

Is medium frame rate 30 fps?

[robust silo]

my account has been hacked how can i return it 💔

[zealous turret]

look at #faq and go to 4.9 hope this helps @uneven mango

[solid heath]

If pubg is ban in india how everyone on total ranking is from india

[uneven mango]

Got it, thanks.

[hearty vessel]

Hacker Ingame Name = SRK FURY
Hacker Game ID No = 51362077983
Video Proof Link = https://www.youtube.com/watch?v=d2cF5_MKt0I
Details About Hacker : He Is Using This Hacker Since Season 17 With Speed Run Hack
But NO BAN I Know Him His Is Mu Close Friend I Ask Him To Stop Hacking And Play
Fair But He Did't UnderStand Me He Play Very Brutal And 2nd Thing Is Is Play With
Player Name OP AMIN Ban Him To Because Is Play With Hacker I Hope PUBG MOBILE
Take My Report And Ban This Guy For 10 Years Thanks.

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via https://bit.ly/3uDSJZv, @hearty vessel.

[valid dew]

I need an official here because my account has been blocked for 10 years without anything, and I did not do anything and did not play with me any fraud programs. Please help us, because this account is so I need it badly because I will sell it to treat my father

[polar marsh]

Please refer to the private message from @polar marsh for further information, @valid dew.

[hearty vessel]

Done

[warped parcel]

How to fix account has been logged in with newer version of the game?

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions, @warped parcel.

[hearty vessel]

Hey Brother I Submit My Report Using Ur Link U Sure This Works Fast ???

[night cloak]

I don’t believe I said fast anywhere? They team will investigate the report when they’ve time to do so.

[warped parcel]

Thank you Viasy

[hearty vessel]

Ok Bro Thnx

[polar marsh]

Please refer to the private message from @polar marsh for further information, @feral idol.

[frosty depot]

Come to dm

If Anyone has problem come to dm

[night cloak]

Incorrect, @frosty depot. Your DMS are not a support section. They may get help here.

[frosty depot]

@night cloak right sob.

U are bot..

Tho those messages look like bots

[night cloak]

I am most definitely not a bot. This is also not a discussion channel. I was informing you that if you’d like to support users you can do so here.

[rapid bramble]

Hey, @night cloak is medium frame rate 30fps?

[night cloak]

I believe medium is 25, @rapid bramble. 30 would be high.

[rapid bramble]

But i wanna play in 60fps

[night cloak]

60FPS is the extreme option.

[rapid bramble]

But there is only 2 options
low and medium

[night cloak]

This means your device does not support higher frame rates, @rapid bramble.

[rapid bramble]

1 more question

[night cloak]

Of course!?

[rapid bramble]

Galaxy A10 supports high frame rate

But why galaxy A12 doesn't?

Galaxy A12 is much more better then galaxy A10

[scarlet flame]

Galaxy A10 is a better phone than A12

[rapid bramble]

@night cloak Are u here?

[unborn mountain]

It depends if PUBGM Supports the device.

[scarlet flame]

You can search it up if u want

[rapid bramble]

Nope i used both of the devices

[scarlet flame]

Then ur phone does not support high frame rate

[rapid bramble]

A10 has 2gb ram, where A12 has 4gb ram

[night cloak]

Some devices are optimised differently for PUBG MOBILE to what the team thinks suits the device best, To run the game at its best without overloading your phone, @rapid bramble.

[rapid bramble]

So, i can't play on higher frame rate

What are the available frame rates for pubg mobile?

[night cloak]

Correct. Unless you upgrade your device.

[night cloak]

And 90 FPS for fewer devices.

[frosty depot]

@night cloak I have samsung s21 ultra it supports 90fps

[rapid bramble]

Firing rate for 25 fps is the slowest😫

[night cloak]

That’s good!

[night cloak]

Unfortunately nothing can be done from PUBG MOBILE’s side. You may upgrade your device or continue playing 25 FPS. Thank you for understanding.

[frosty depot]

Don't use config it could be cheating

[red kiln]

Hi

[violet spruce]

modifying in-game files is violation of PUBG Mobile ToS and may lead to an in-game account suspension

[red kiln]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @red kiln. Remember to read through #faq before asking questions in the support channels.

[red kiln]

Hi

@red kiln no country please help

[night cloak]

Accounts that are created in the EEA region will not be able to change countries or regions due to the GDPR law. so unfortunately, nothing can be done.

[red kiln]

@night cloak could l use VPN?

[night cloak]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service. Thank you for your understanding and cooperation, @red kiln.

[night cloak]

Using it will get you no where. As stated in my previous message nothing can be done. Unless you create a new account.

[proud totem]

Hello. Can anyone help me?
A friend of mine told me that I can get back to the global version.
I logged into the vietnam version by wrong before on tencent gaming buddy from season 9, Can anyone help me please?
I am not from vietnam and I want my account to return to global I have full information

[unborn mountain]

You cannot do that anymore @proud totem.

[proud totem]

Or even before?

[unborn mountain]

Before, I think, yea, you can.

[proud totem]

But why now i cant

Before I couldnt too no one helped me!

I dont like the vietnam version because my main language isnt vietnamese or english

[proud totem]

So after version 1.0.0 I cant?

[unborn mountain]

Yes, you can't.

[proud totem]

No need to edit i understand..

[unborn mountain]

Your friend gave wrong information.

[proud totem]

Thanks

[night cloak]

The private server has changed by mistake and I want to go back to the Europe server 5303422845

[hearty vessel]

@night cloak Bro

@night cloak

[granite tapir]

Hacker

61468289208

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via https://bit.ly/3uDSJZv, @granite tapir.

[night cloak]

You may change your server again in 60 days.

[night cloak]

If the user is cheating then it’ll most definitely work!

[night cloak]

😫 😫 😩 😂

[hearty vessel]

Ya Man He Is Cheating He Share His Screen On Discord

[scarlet knoll]

ممكن استفسر عن حاجه

[night cloak]

kindly keep chats english only. you may refer to #735483472432594994 subpoint 3.1 for regional communities.

[scarlet knoll]

Can you inquire about something

[livid plover]

Hello, how can I report a website making news and stuffs about pubgm hacks

[scarlet knoll]

I am a mobile 60 fbs and i am playing 40 fbs in bupg why

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @livid plover.

[oblique vessel]

Hello

I have a problem can anyone help me. My account was robbed by a stranger a year ago. And he was hacking in my account .then the account toke ban so can I get this account . I swear that this account is my account

[weak star]

hello, i was wondering if someone could help me. about a weeks ago, someone was trying to access my friends account and it kept saying “logging in from another location”. yesterday, we found out that someone hacked his account and sold it. we tried to speak to the guy who bought the account from the hacker but he barely understood english. i was wondering if i could speak to someone who could maybe help me get this account back because that account is registered for a big competition and we don’t wanna drop out.

[fickle charm]

My account has been hacked and the hacker was asking me for 100$ to not ban my account, ive sent a msg to the support in game they asked abt payment information email and social media linked, i gave them everything they told me they will come back to me, but the hacker banned my account that day ... what should i do ?

[weak star]

my friend is very upset about this and all he wants is his account back

[unborn mountain]

Please contact the customer service for assistance regarding this.

[weak star]

how do i contact customer services?

[unborn mountain]

Refer to 5.4 on #faq

[rocky storm]

When will the new Snapdragon 888 devices will get 90FPS update? Why is it taking so long its already 4 months

[unborn mountain]

You can submit a report on #old, @rocky storm.

[weak star]

thank you

[unborn mountain]

🍻

[unborn mountain]

Can you show me a screenshot of your graphic settings?

[outer stratus]

Is it possible for me to contact someone from customer service to help me with an important topic?

[unborn mountain]

Yes, in-game.
You might also want to refer to subpoint 5.4 on #faq

[outer stratus]

@unborn mountain
My account has been banned without any compelling reason, and I do not use any programs or files that violate the game's standards

[polar marsh]

Please refer to the private message from @polar marsh for further information, @outer stratus.

[night cloak]

I had a daily mission that i didn't want to do so i had 1 mission card i used it on the mission and it required only 1 card and they took from me 25 uc for no reason so please i want my uc back

[unborn mountain]

Where did you purchase the UC?

[night cloak]

From pubg

@unborn mountain

[unborn mountain]

Please contact the customer service in-game @night cloak

[night cloak]

From report right ?

[feral forge]

please be advised that if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[unborn mountain]

Refer to subpoint 5.4 on #faq on how to.

[unborn mountain]

They should change, their, TOS will put a feedback on this 🙂

[night cloak]

No options ?

[unborn mountain]

Weird, device issue i guess, please relog the game and start a new conversation.

[night cloak]

Aight

[steady smelt]

Hello, does teamming in squads get you banned? I saw my main squad in the plane, I was playing random and I joined them (my 3 teammates died), I just stayed close until the end when they gave me the win

[unborn mountain]

Depends, if the security team thinks you're teaming, yea, however, it's not recommended.

[mighty coral]

Hello, my account was hacked by scammers, I cannot log into my account via mail. When trying to authorize using an access code, the system displays an error message: "Invalid email address". I think they changed my linked email address. How is it possible, if my mail is attached. I have access to the mail itself.
I still have access to my account through VKontakte and Facebook. I can not go only through mail.
Support is not responding, what to do?

[unborn mountain]

Do you have atleast 2 social medias with you?

[wild roost]

Hello. My Account is Stolen. How can I remove the link of the person who enters his mail?

[unborn mountain]

Contacting the customer service, @wild roost.

[night cloak]

Dear Support team,

From 3 -4 weeks when ever i Play pubg Someone control my character My control work automatically i don’t know whats the problem when want to shoot my gun goes to single tap when i want to move joystick it resist me and take me to another direction All the logins are safe with me i changed password for my all social links and i logged out i reinstalled my game i done many thing but some one control my game

In last week some update was there And problem was solved but again yesterday the update received again the problem started

This is a kind request to look at my account some one is controlling me ingame it kind me a bug gitch or an hacker

Regards
Lucifer

ID: 554768177
Device: IPhone 12
Cellular: Wifi
Country: Singapore

Server: Europe

[strong heron]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strong heron. Remember to read through #faq before asking questions in the support channels.

[unborn mountain]

How about in other apps?

[strong heron]

Dear pubg I am keep getting killed by many players who are using no grass,low recoil config.
They are so confident that they will not get ban please ban them it's unfair

[night cloak]

Nothing first i thought my phone is hacked but no i have i phone 12 when ever i play pubg this happen some one control me

And some time its showed server issue logout then without doing anything it show normal but someone control me

[unborn mountain]

Have you tried reparing the game?

[night cloak]

Yes many time I reinstalled game 3 times and reset my i phone

I tried to play in another device same problem

[unborn mountain]

Where did you download the game from?

[night cloak]

In last week after some small update it was fixed but yesterday once more update received same issue started

I downlaoded from app store

Apple appstore

[unborn mountain]

Odd, what I can say is, ghost touch. You can submit a report on #old, however.

[night cloak]

Can you explain me more about this i am very furstated i have all my logins secure

[unborn mountain]

Jailbroken iPhone?

[night cloak]

I don’t know what’s happening its weird and sacry

Never i just purachsed my i phone 12 monts ago

I tried to run in my andriod also the same things come out someone control me

[unborn mountain]

Have you tried using a different account?

[night cloak]

Yes i try it works completely

Fine

No issues

[strong heron]

Can anyone help me? I want to ban those cheaters I have already reported them but that's not workin

[unborn mountain]

You can submit a report on #old with your UID, you can also contact the customer service and ask why is this happening, in addition, you can contact apple support so they will diagnose your device and check if there's issues.

[night cloak]

What should i do know any solution i researched every video snd every article i cant find any thing like that

[unborn mountain]

You are recommended to contact apple support.

[night cloak]

But i tried in my another device also why same problem its an issue withing pubg account

[unborn mountain]

You can try contacting the customer service.

[night cloak]

Inside pubg

[unborn mountain]

Please be patient till the security checks the player you reported.

[night cloak]

They don’t even reply me properly

I am facing this issue from 1 month but previous week some update resloved again same problem rised

[brittle wharf]

why OnePlus 9 not giving 90 fps ?

[unborn mountain]

You can submit a report on #old

[night cloak]

@unborn mountain i have submitted the report they will reply ?? Or fix this issue

[lusty narwhal]

Hello, I was playing my account alone without using any application in the background, but I was banned for 10 years and I deposited money in the account, I request this account to be opened.5208296152

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lusty narwhal.

[versed current]

Hello Team Pubg Mobile @polar marsh

I was playing my high level account on my jailbroken Iphone XR
My account is worth of more than $2000
It has lots of maxed out Upgradable Skins
Please help me i got and illegal Ban on my account for a period of 10 years
Character Id:- 5314886838

[polar marsh]

Please refer to the private message from @polar marsh for further information, @versed current.

[unborn mountain]

A chance.

[solid heath]

How to push rank without getting killed by hackers either remove rank or k/d or remove hackers from the game

[unborn mountain]

There's no way to avoid this, you'll meet with cheaters rarely.
If you found a cheater, report them in-game.

[frozen tapir]

Once again killed by a hacker - 25

In game loop emulator emulator is full of hackers

😭 🤐

[night cloak]

Dear PUBG TEAM, I have changed my server to North America by mistake and I can’t change it back to my original server which Is Asia.I am related very stressed out the customer service isn’t replying so kindly help me change my server back to Asia.My character ID is 585890723

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @frozen tapir. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[feral forge]

unfortunately, you will have to wait for the cooldown to end in order to change your server again, there is no other way.

[frozen tapir]

Unfortunately Pubg will never ban paid hackers🤐

[simple geyser]

ID:5862145841

[worldly flare]

Good evening, after greeting. My account has been closed without any reason. I am not using anything that violates the game’s criteria. I have read all the things and I lost my account without any reason. Please advise me.

[mighty coral]

Yes, I still have access to account via “Vkontakte” and “Facebook”.

[unborn mountain]

Please contact the customer service, @mighty coral.

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @worldly flare.

[ruby wren]

hey my name vishva
I am from Sri Lanka.
season 18 starts with Sri Lanka have a pin problem. before pin 40 after
season 18 my 150 pins. can I use the VPN? VPN name (touch VPN). it will ban
my account? and I can't play the game 150pin. after I am using the VPN my
ping 48/64/72. so please tell me can I use the VPN without banding my pubg
mobile account.

I am an emulator player (gameloop7.1 2021)

[feral forge]

usage of VPN is not recommended, feel free to share your concern in #old, @ruby wren.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worldly flare.

[desert kiln]

@feral forge Whats the pan side to start?

[celest shadow]

It means that the next match is a key (important) match. You are close to level up to the next tier. It is informed on the results screen of the previous match.

[ruby wren]

pubg reset Asia server? Sri Lanka big problem the pin after season 18

[storm flume]

Please do not use languages other than English, @dim sinew. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ruby wren]

So what do I do now I need a solution

[prime rune]

Please bring back Hardcore Mode and make it permanent Mode please. It was so fun...

[rapid helm]

I can’t seem to login to my account

[wide void]

Try repairing the game or reinstalling and then restart the device afterwards routine repair should do

[celest shadow]

Thank you for your feedback. Please submit this in #old instead.

[dim sinew]

I have been banned for 3 seasons unfairly. I'm an Evo player. my evo level is 75. It is a system mistake that the level of the opponents I play with is lower than me. Am I bringing players who don't wear headphones and don't even play left and right? the device I play the game with is 11 pro max. Can you explain to me if cheat is installed on this device? I have this problem in authority mode. Open my account or remove the Authority mode from the game.

ID: 541972604
Device: iPhone 11 Pro Max
Cellular: Wifi
Country: Turkey
Server: Europe

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dim sinew.

[prime rune]

Its not a bug is a suggestions

[vocal eagle]

I want to help

[storm flume]

You can now access #emulator-chat and #emulator-support, @vocal eagle. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use #emulator-support for further assistance, @vocal eagle.

[vocal eagle]

No one responds to why where is the support @celest shadow

[celest shadow]

Please be patient, @vocal eagle.

[vocal eagle]

I do not have patience Job, peace be upon him @celest shadow

Unfortunately

[worn coral]

My account was hacked plz help me

[storm flume]

Please contact the customer service for further assistance, @worn coral.

[worn coral]

Where

I went unlink my email id

[mighty coral]

Is there a deadline for when the support team must respond?

[unborn mountain]

No ETA.
You might want to refer to number 5.5 on #faq, @mighty coral.

[vocal eagle]

Where are the emulators support @unborn mountain

[unborn mountain]

You can type .emulator on #481204134859505684 to access the emulator support channel.

[celest shadow]

You may refer to subpoint 5.4 in #faq for further instructions, @worn coral.

You will be responded to when the emulator experts are available, @vocal eagle . Please be patient.

[vocal eagle]

I do not have patience Job, peace be upon him @celest shadow

[tame sonnet]

Hello, my account got banned without any reason.
Would be nice if someone could help me.

Not even the system can say why i am banned..

ID: 5137980151

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tame sonnet.

[unborn mountain]

It's stated that your account is not banned, if you cannot login please press the I can't log in button.

[uncut tapir]

How to get rename card

[unborn mountain]

Purchase from shop, or being inactive for 28 days (returner reward).

[radiant lake]

My account got locked and I didn't do anything

[tight hawk]

How to buy Season 19 Royale Pass from India?

[proud pulsar]

can we get rename card in returner reward?

[unborn mountain]

Yes.

[radiant lake]

I have proof that I did not do anything illegal

[unborn mountain]

Refer to 2.12 on #faq @radiant lake.
If you continue repeating this, will result in a mute.

[radiant lake]

I'm sorry 🥺

[unborn mountain]

🍻

[uncut tapir]

Isn't game ban in india

[tight hawk]

Still I want to know how can I buy Season 19 Royale Pass

[unborn mountain]

You cant.

[night cloak]

You may use the File Claim option to appeal to his suspension. Other than that, we cannot do much here on Discord as we are not affliated with Tencent Games' customer service.becouse No one here will help you, my friend .

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[radiant lake]

شكرا يا صحبي

[storm flume]

Please do not use languages other than English, @radiant lake. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Thanks bro &You are welcome and I advise you to delete the Arabic text in order not to be banned

[stark charm]

Hi, today I have never used my account in any way neither plugin nor trick or even apps used to upgrade FPS.I can give you any proof.I got a ban because I was exposed to the game's auto ban system.Please consider that I have not changed the game data in any way, I have entered the rankings this season by right of my own wrist.If I eat Ban, it's the end of the game for me.Please consider what this player is saying, Who knows how many thousand more players, including me, have been unfairly banned.I'll leave my Player ID for you to re-examine...
ID: 5561618557
Nick: ۝ ＺＡＧＲＯＳ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stark charm.

[dark cave]

I have a problem with my stolen account what should i do ?

[meager turtle]

My personal account has been stolen, and I have paid large sums for it and I have the visa number it was charged from. Please help

I linked my account to my Twitter account and my Twitter account was stolen. And I have nothing with me other than the ID and the visa number that I was charging from

[finite crane]

i get ban after my account was hacked from facebook,still banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @finite crane.

[unborn mountain]

Do you have atleast 2 other social media linked to your account?

[brazen sedge]

hi guys i want to know about this set what's name of this, where can i get this thanks

[cursive pulsar]

PUBG mobile is banned there, You can't buy it from legit ways.

[tight hawk]

Give me an alternative option to buy Season 19 Royale Pass from India

[unborn mountain]

Flaregun? Random location.

[cursive pulsar]

Sorry, I dont have any.

[tight hawk]

How about using Razor Gold coins?

[brazen sedge]

well, i dont care about flare gun, i saw this video on youtobe

and i liked set

name this swt please

[cursive pulsar]

There are only 2 legit ways to purchase UC. InGame Payment and Midasbuy. Any other illegal way may lead you to your account suspension

[meager turtle]

No i just linked it to my twitter account , and my twitter accout was stolen , please help me

[night cloak]

hello pubg i need help, someone else is logs into my account and i cant play it say logged in from another location and even i tried to unlink that another twitter account he logs in and plays what can i do can anybody help? i contacted to pubg in game support and they didn't help me

[unborn mountain]

Nothing can be done.

[night cloak]

hello? anybody here? @polar marsh ? hello pubg i need help, someone else is logs into my account and i cant play it say logged in from another location and even i tried to unlink that another twitter account he logs in and plays what can i do can anybody help? i contacted to pubg in game support and they didn't help me

i need support asap!

[tight hawk]

Thanks

[night cloak]

can anybody please help me? whom should i contact regarding my issue? ]

[meager turtle]

Why!! It’s not fair, i have the number of visa card i was charged from it and all messesges from bunk !!

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[unborn mountain]

It's your job to take care of your account, note that there's no credentials leaked from PUBGM.
You should have also linked other social medias like email and facebook for example.

[night cloak]

Where is the customer service ?? @storm flume

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

[meager turtle]

I spent a lot of money on my account, you should help me

[night cloak]

@storm flume thanks

[unborn mountain]

As you've been answered, repeatingly asking the same questions or inquiry will result in a mute.

[meager turtle]

Ok, this is my mistake, but I did not know, and you have to help your clients, otherwise I will file a case against the PUBG company.

[unborn mountain]

Sure thing, you can do that.

[meager turtle]

this is not fair !! I will file a case against you

[meager turtle]

this is not fair !! I will file a case against you

[unborn mountain]

You should have read the TOS before you start playing the game.
You'll be muted if you repeat.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @indigo tangle.

[vivid comet]

Can we play pubg in 2 accounts in 1 device simultaneously will it lead to ban?

[unborn mountain]

No ban but what for you play 2 device?

[sharp compass]

Hello, I was blocked for 10 years, although I did not violate the user agreement. Please reconsider the reason for blocking.
My id: 534760316
My nickname: ncovVOLODYA

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp compass.

[thick girder]

Is it normal for my device to heat while playing pubg if it good device do it harm device

[unborn mountain]

It does harm your device slowly by slowly when it overheats @thick girder.

[thick girder]

How I fix it I play on iPhone se2020 I put smooth and high and it still hot

[unborn mountain]

iPhone gets hot easily.

[visual cloak]

السلام عليكم هل يمكنني الإبلاغ عن مشكلة

[storm flume]

Please do not use languages other than English, @visual cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thick girder]

How do I prevent it

[unborn mountain]

Play 2 matches, stop playing until it stops heating or use a fan.

[calm girder]

hey why in Arena matches the enemy which shoots me in the body but the kill list (on the left side ) shows me that he shoot me in headshots even all enemies

[thick girder]

Bruh I trying to rank up I can’t play 2 matches a day

I don’t have a fan

[unborn mountain]

Play 2 matches, stop playing until it stops heating, then play again, @thick girder.

[glass drum]

Don't take any answer from that person neither no one in discord will help you as they are not even related to pubg mobile support team your only luck is with the in game support. If you did not registered your account with email then your account were not leaked otherwise you were leaked.

[calm girder]

hey why in Arena matches the enemy which shoots me in the body but the kill list (on the left side ) shows me he that he shoot me in headshots even all enemies

[unborn mountain]

The person has been answered no need to answer again.

[void spoke]

My account got locked and I didn't do anything

[thick girder]

Bruhhh ok

Other person told me it normal

[unborn mountain]

It is normal to get overheat on iPhone.

[thick girder]

O

[calm girder]

@unborn mountain hey why in Arena matches the enemy which shoots me in the body but the kill list (on the left side ) shows me that he shoot me in headshots even all enemies

[void spoke]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @void spoke. Remember to read through #faq before asking questions in the support channels.

[unborn mountain]

Please refer to subpoint 2.12 on #faq or the moderators will be forced to mute you.

[unborn mountain]

The message is you've been killed on body or headshot?

[void spoke]

My account has been banned and I did not violate the rules of the game. I want to verify my account and review it again, please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @void spoke.

[calm girder]

@unborn mountain I have been killed by body shot but the kill list is showing that the enemy shooted me on headshot even to all my teammates

@unborn mountain Bcoz I can't find if they are hacker nor fair players

[vivid comet]

Dont have 2 device

@unborn mountain im saying that IF we play in two accounts using split screen will it lead to ban???

[unborn mountain]

You can try reporting their ID if you suspect they are.

[unborn mountain]

Split screen? Yes.

[night cloak]

wtf is this i am level 68

[unborn mountain]

You need to spend 15 minutes in battle in a day.

[royal mist]

😭😭

[unborn mountain]

Refer to subpoint 2.12 on #faq or you will be forced to be muted.
Stop spamming.

[uncut tapir]

I am nub

[royal mist]

Can anyone help me 😭

[calm girder]

@unborn mountain OK but from day before yesterday it's happening,its showing me every match that it's headshot but it is a bodyshot

[polar marsh]

Please refer to the private message from @polar marsh for further information, @royal mist.

[cobalt moon]

.

[scarlet kayak]

Can someone plz tell me how to join a scrim competition on discord?

[cobalt moon]

idk

[grizzled otter]

I want to change my region to Pakistan.... Kindly assist

[silent crest]

Can anyone help me

My account is hacked and the hacker change everything

[clear spindle]

You may go through #matches & #tournaments for this, @scarlet kayak.

@grizzled otter Join the Pakistan Discord server, they'll be able to assist you with that. Link to the server can be found in the sub-point 3.1 of #735483472432594994.

[scarlet kayak]

But how do I join

[polar marsh]

Please refer to the private message from @polar marsh for further information, @analog folio.

[languid niche]

I can’t send popularity to a friend who’s with me in my “LOVERS” and it says “ The target has blocked you ! Any one assist plz.

[clear spindle]

Contact the in-game customer service as well as the social media platform of which got hacked, @silent crest.

@scarlet kayak go through the messages in there and you'll find out.

[brittle wharf]

When will the new Snapdragon 888 devices will get 90FPS update?

[celest shadow]

No information in this regard. Feel free to share your suggestions in #old.

[silent crest]

I can’t login in pubg mobile with my social media account

[unborn mountain]

Can you tell us why?

[silent crest]

Someone hacked my account and change everything ☹️

[spice moth]

This bug got me -17 in conq lobby please refund the points thanks the open button for the cars loot is near the kump so i colimed onto the car opened and i was stuck

[unborn mountain]

Do you have atleast 2 other social media linked with your account?

[unborn mountain]

You may report so on #old.

[spice moth]

I want my pts back

The one which took me over an hour to get

How am i supposed to enjoy game when this happened

[unborn mountain]

You cant, please report on #old and in-game report button.
Should you inquire about this issue again will be considered as troll and will result in a mute.

[silent crest]

Can anyone send admin discord to me

[celest shadow]

Should you have a concern with your PUBG MOBILE account, please contact the customer service in-game immediately for further assistance. You may refer to subpoint 5.4 in #faq for further instructions.

Please identify which social media account that belongs to you is compromised and secure it by changing the password. If you need to recover it, please contact the customer service of your social media account in question.

[night cloak]

Dear Support team, My friend just received a 10year ban on his Global pubg mobile account for No reason. He is a descent, fair and highly ambitious player, trying to improve his in-game skills to be part of Pubg event competitions like PMCO etc and he would NEVER use any cheats or hacks. Kind request to please unban his account : Regards, Kostas ID:agBUFFBABAA 5235557494 Device: i5 geth9 Cellular: Wifi Country: Albania Server: Europe

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[silent crest]

I need admin here please

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[tardy urchin]

hi is there support here please ?

[celest shadow]

Hello, @tardy urchin. How can we help you?

[tardy urchin]

can we talk in private chat ?\

or private room ?

[celest shadow]

Please state your inquiry here.

[tardy urchin]

well i was playing my account in cafe , and some1 was playing in same computer , when i logged in with my account i got bann

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tardy urchin.

[uneven oar]

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @uneven oar. Remember to read through #faq before asking questions in the support channels.

[uneven oar]

My account in pubg is Hacked

PUBG account was hacked and linked by Facebook

[celest shadow]

Please contact the customer service in-game for further assistance for account related issues, @uneven oar. You can request to unlink the unauthorized person's social media account. The screenshot attached can be used for your own reference:

[night cloak]

@distant escarp thanks bro 😂

[uneven oar]

My account hacked

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @uneven oar. Remember to read through #faq before asking questions in the support channels.

[uneven oar]

My account Hacked with My account was hacked by Facebook and I can log in with Gmail and the third link

[dense frost]

Hello
Can you help me?

Tina talk to me please 🥺

[celest shadow]

Please refer to my previous message, @uneven oar.

Hello, @dense frost. How can we help you?

[dense frost]

@celest shadow My account in PUBG Mobile is linked through Facebook and Google Play, and my Google account was stolen and I logged into the game through it, and after a day my account was banned for 10 years and I did not log into my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dense frost.

[wheat pike]

Youtuber named Tony Sama selling his backup account Kindly look at matter its has second time

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wheat pike.

[wheat pike]

Its not cheating content

[night cloak]

how to complete the hidden achievement I'm so unlucky at least someone can answer me for the fourth day already trying to get an answer why they ignore me why the support and the entire community of this game is so dead what is wrong with you?

[celest shadow]

You can still report it via the form.

[celest shadow]

Feel free to ask other players in #pubg-mobile.

[wheat pike]

Ok

Form is closed

Please look in the matter

[night cloak]

omg

[faint jolt]

I just went to repair thing I tapped on tdm warehouse cheerpark and now its redowmloading all resources why

[celest shadow]

You may report the channel when the form is reopened again.

[celest shadow]

Did you perform a routine repair?

[night cloak]

why is it called pubgm support if it does not help either with technical problems or problems related to the game

[celest shadow]

As it is a hidden achievement, you will have to discover it either by chance or by discussing it with other players in #pubg-mobile. Here is a description of the achievement.

I'm so unlucky

Deal damage to more than 1 different player in a match without defeating any of them.

[night cloak]

Why has his account not been banned yet? 🤔

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

@celest shadow Because he has a Misk Fashion account!? 😒

[night cloak]

this does not work

[celest shadow]

Please refer to the above instructions on how you can report cheaters. It has nothing to do with the status of the account. It does not matter how much you spend; if you cheat, you get banned.

[celest shadow]

As recommended, please discuss with other players in #pubg-mobile who may have completed the aforementioned achievement. They may be able to provide you with additional information.

[night cloak]

how will the players help me if this achievement has bugs

@celest shadow ok what should I do now

[celest shadow]

If you encounter issues completing the achievement or if you would like to submit a feedback, you may do so in #old.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Please refer to this, @night cloak.

[night cloak]

I understood well, I did not expect anything else, as always, the developers that the community does not care at all

Well, but this cheater changed his name shown in the video to another name, but I have a picture of the old name and id@celest shadow

[night cloak]

There is no post✅

[heavy vortex]

Tony deletes all the account trading community posts at the end of the day. That post have been there all day and deleted now 👀

[solemn hamlet]

Dear pubg team help my account was hack

[night cloak]

Hey, my account is blocked on an automatic basis, because someone wrote my id
To support PUBG Server MENA, how do I bring it back? Please Reply quickly

[solemn hamlet]

We have try to login last 10/days but still login issue getting error account has been logged in with a newer version pubg please update and we have a already compliant pubg help and support but till issue not resolve

[night cloak]

My account is banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[hidden folio]

Hi,
a friend got banned for violating the rules. He tried to reach the Ingame-Support but the answers wasn't very helpful (especially with some translation issues).
These days a lot of gamers (Moderators, Streamer, etc.) gets banned caused with problems at the anti cheat mechanism. These guys really won't cheat. I don't think my friend would do this. Is there any possibility to check his Ingame-ID or it's his fault coughted by an invalid detection?

If there is no chance you can say it clearly. I'm not willed to waste your or my time. Just a try to help my friend.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hidden folio.

[solemn hamlet]

Dear Pubg Team please help and resolve my pblm.
My account is hacked please help

[night cloak]

10 minutes's ago i was online from my account and playing pubg and now after 10 minutes when i try to login my account it seems like you account will be banned for violating regulations unlocks on 2021/06/04 21;41;30
And noe i want to know why was my account banned i have never violate any regulations i want bubg to take a action about it and unban my account in couple of minutes so this will be your most kindness if you do this for me I'm playing this game since season 2 and never use any hack or something which will violate pubg regulations also t&c except using vpn just because pubg is banned in india and thats the reason I'm using vpn without vpn I'm not able to login from my account
Take any action and un ban my account
Nickname:「CoNtrØller1

Player ID: 5170238313

[storm flume]

Please contact the customer service for further assistance, @solemn hamlet.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[fathom pond]

.

[devout rampart]

I just opened 208 classic crate and still didn't got a mythic...The rule is you have 0.5% chance to win a mythic i.e 1 in 200 crates...It just took two seasons to tech this much crate and why I didn't got a mythic @polar marsh

[fathom pond]

I write you because a few days ago I have been receiving a message on my mobile screen which I do not understand why that message I have been playing pugb mobile since season two and I have never had any kind of problems and the truth is I do not want to lose my account because The message that comes to me says Ban pan, could you please help me and tell me why that warning, thank you``!

[devout rampart]

Reply me

[feral forge]

it doesn't work like that, and it is all luck based.

[devout rampart]

Then what is the need for a percentage meter....And add a label that mythic are only for those who spend UC not for free crates
You guys have any idea about how much patience is need to make that much crates @.Ṇadïa.🌴#1234 @PUBG MOBILE#5879

[feral forge]

unfortunately, but it is all based on luck, nothing can be done.

[median lichen]

https://www.tiktok.com/@ahmadxkmando/video/6956552699588431105 This Guy Is Using H@x And Posted A Video Abt It Please Ban Him

[devout rampart]

Why there is no luck for opening 200+ crates?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @median lichen.

[surreal geode]

How can I get account if it was false ban? They say ask support in-game but how can I if account is banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @surreal geode.

[devout rampart]

@feral forge is luck only for UC spenders

[woeful hull]

no.

[devout rampart]

@woeful hull yes

[woeful hull]

if so why did i pull 4pink items for free?

[feral forge]

No, and also it doesn't depends on the amount of crates that you opened, it is totally depends on your luck.

[woeful hull]

👍

[devout rampart]

I have seen in many youtubers crate opening and they wil get atleast one mythic in 200 crates

[woeful hull]

they get free uc btw

[heavy vortex]

Noobs are lucky. Now u know the reason why u don't get good items. @devout rampart

[onyx cairn]

Tadaa, it seems like the Community team created an extra channel for such conversations, @woeful hull & @devout rampart. So let's move over to #pubg-mobile.

[woeful hull]

sure:)

[devout rampart]

@onyx cairn I'm not here to do a friendly chat

[woeful hull]

excuse me u need be respectful or gtfo

[devout rampart]

@heavy vortex playing from season 3 still now no glacier

[woeful hull]

thats none of their problem :/

[devout rampart]

@woeful hull did I said anything wrong here?

[onyx cairn]

Sure, but be advised that you might lose the possibility to interact in here then.

[woeful hull]

i thought u were being mean....

[devout rampart]

I came here for support

[onyx cairn]

A moderator has answered your question. So let's be nice and move ahead.

[uneven oar]

My account in pubg is hacking

Any bady help me

[devout rampart]

@uneven oar you are ath the best place for asking help

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions, @uneven oar.

[uneven oar]

@devout rampart Can you help me

[devout rampart]

@uneven oar Ask any mod

[night cloak]

This channel is intended for community to help the community, @devout rampart. If you’re not providing useful information or do not require assistance please move to a discussion channel.

[night cloak]

I’ve answered you above.

Kindly use a discussion channel for such conversation, @uneven pumice.

[uneven oar]

PUBG account hacked and linked by Facebook

[night cloak]

@uneven oar.

[uneven oar]

I do not understand you
رمز "تم التحقق منها بواسطة المنتدى"

[storm flume]

Please do not use languages other than English, @uneven oar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[devout rampart]

Hopefully waited two seasons and collected all the possible classic crates I can get and made it 200+ crates and when opened not mythic and the PUBG says I have no luck and discord support says no luck and go away..🤐

[uneven oar]

Any bady help me😫

[wide void]

Feel free to state your feedbacks in#old

[edgy stag]

Say

[devout rampart]

@uneven oar your account gone no luck for you brother

[wide void]

Avoid irrelevant chat here @devout rampart

[wide void]

What help do you require

[uneven oar]

PUBG account hacked and linked by Facebook

[edgy stag]

What help u need

[edgy stag]

Unlink ur facebook account or change password

[wide void]

Contact customer support ingame follow this image as reference

[uneven oar]

@wide void I can't do anything

[wide void]

If you are logged out of account you may contact customer support ingame from login menu

[night cloak]

I’ve already provided the necessary information above. If you cannot understand you may join PUBG mobile MENA and they can support you their. You can find this server under #735483472432594994 subpoint 3.1.

[devout rampart]

.

[wide void]

You have already given support move to #chat please as you don't require assistance

[devout rampart]

Thanks🤐

[night cloak]

The channel has been temporarily hidden, @glossy prism.

[glossy prism]

Yes

[sick shale]

@devout rampart It totally depends on your luck and we can't do anything about it. Please refrain from repeating the same questions and avoid misleading or sending off-topic messages

[glossy prism]

They give 1 valid and 19 invalid copyright strikes

[night cloak]

Kindly wait for the channel to reopen in the near future or contact the claimit.

[glossy prism]

My channel gone terminate within 3 days

[devout rampart]

Sorry bro it's all my disappointed 🤐

[glossy prism]

The claimant suspend me from discord community team

[sick shale]

@glossy prism Please be patient for the channel to be brought back and send your concerns there. Repeating such questions here will lead to a mute

[edgy stag]

@sick shale can u help me beome a mod

[night cloak]

No, he cannot, @edgy stag. Kindly refer to #735483472432594994 for tips on how to become a moderator in this server.

[edgy stag]

There is no tips in #735483472432594994 i am working hard from 2 months

[storm flume]

Please do not use languages other than English, @thin solstice. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Asking to become one may exclude you from any potential future consideration, @edgy stag.

[edgy stag]

Ok ill try hard much an become 1 thanks

[atomic shoal]

someone liked his social media in my brother's account. Idk why but we cant unlink it, why?

[devout rampart]

@atomic shoal there will an unlinking option in settings, basic

[edgy stag]

Follow this procedure to unlink it

[sick shale]

The social media account must has been linked for 21 days or longer

[edgy stag]

https://cdn.discordapp.com/attachments/481200416349224980/847891198601330709/image0.jpg

[atomic shoal]

hacker will steal account in 21 days

[storm flume]

Please do not use languages other than English, @thin solstice. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[edgy stag]

If he havn't stealed it u can unlink it

[sick shale]

Please contact customer service in-game if your account has been accessed by another person. Follow the conversation below to unlink the unauthorised social media account:

@thin solstice Refer to subpoint 3.1 in #735483472432594994 for the regional communities. Middle East & North Africa (MENA) server is listed there

[thin solstice]

O group, I am a problem with an email registration, Rit limit is high

[edgy stag]

R u having a problem with in game email registration

[devout rampart]

Use english bro

[edgy stag]

@thin solstice dm me

[thin solstice]

Yeah

[edgy stag]

@devout rampart He dont know english

[devout rampart]

Otherwise no one can help you

[edgy stag]

@devout rampart I know urdu ill help him

[sick shale]

@thin solstice Please do not share your email address here

[frozen schooner]

Someone hacked my account and linked mailw

What can i do?

[thin solstice]

Okay

[storm flume]

Please contact the customer service for further assistance, @frozen schooner.

[edgy stag]

Please contact customer service in-game if your account has been accessed by another person. Follow the conversation below to unlink the unauthorised social media account:

https://cdn.discordapp.com/attachments/481200416349224980/847896325362286692/StitchIt_20203001051957_769.png

@thin solstice dm me

[low atlas]

@sick shale bruh I’m gonna need help with my ban appeal. The email the give you doesn’t even work, all they say is rules you maybe break and how to download the right client

[polar marsh]

Please refer to the private message from @polar marsh for further information, @low atlas.

[quick summit]

When will the 90fps update come for Poco F3?

[wide void]

There is no confirmation or information about that feel free to state your feedbacks in#old

[sudden belfry]

Why it is happening

I am not from india

[wide void]

Try reinstalling or repairing the game and restart device afterwards routine repair should do

[fiery ruin]

hi, will 90 fps be available in the future on new and powerful phones (like rog phone 5, poco f3, black shark 4 and other models?)

[fiery ruin]

Oh,, sorry :)

[edgy stag]

In future community team will try to get 90 fps in every 90 hz screen

[wide void]

No problem @fiery ruin

[fiery ruin]

Thx ❤️

[wide void]

Don't miss lead if you don't have any idea then avoid discussing it. it might get you punished

[sudden belfry]

Thank u soo much I can login low 😀

[wide void]

Your welcome ❤️

[sudden belfry]

Ok

[fiery ruin]

Something else with which you could help me, in tdm, the one with select inventory, often my weapon doesn't appear for 30-40 seconds and then it appears without attachments and without bullets

[edgy stag]

I am not misleading when 90fps was released tencent Said its currently available pnly on one plus devices but in future they will try to add in more devices

[wide void]

It is a known issue, you can report it in #old

[fiery ruin]

Ok, I've had the problem for a few months now :(

[wide void]

Try changing dns, that helps as I am using it now

Check #faq 4.3 for information @fiery ruin

[fiery ruin]

Ok, thx you again 🥺

[wide void]

Your welcome ❤️

[pine egret]

my pubg account has been banded for ten years and my rank is gold ana p pic isn't a ban photo ..... i didn't break any rules i'm a clean player

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pine egret.

[honest plume]

my account was banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest plume.

[fiery ruin]

you can't do anything on discord as far as I know, just on the game

[bold mica]

This guy is using many hacks
Like car fly , magic bullet , speed run , high jump...

Player id - 5881635456 (server - Asia)

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @bold mica. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[spice meadow]

If I use any kind of glitch to complete achievement will it lead to Ban of the ID?

[fiery ruin]

yes, for abuse

[brazen sedge]

anyone has this outfit?

[sick shale]

@brazen sedge You can upload the screenshot in #media and ask other players in #pubg-mobile

[sick shale]

There's no such information yet.

[fiery ruin]

it's not a problem related to the game for which you helped :)

[wide void]

Avoid general conversation here,

[fiery ruin]

I just told him there's nothing to discuss here :)

[crude helm]

Peace be upon you
May i know if (gfx tool) is blocking account or not

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @crude helm.

[wide void]

Alright but avoid it as it might be considered as interrupting moderators a the moderator assisted him, hope you understand

[wide void]

Yes it is not recommended to use and will get your account suspended

[thin solstice]

انا لدي مشكلة في تسجيل الدخول بالبريد الالكتروني

[storm flume]

Please do not use languages other than English, @thin solstice. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ember juniper]

A hacker has logged in with a newer version of the game, enabling me from logging in.

[thin solstice]

I have a problem in e-mail

[wide void]

Secure your account and the reinstall or repair the game and restart the device afterwards routine repair should do

[ember juniper]

I’ve done this

[wide void]

What type of problem?

[wide void]

Then you may contact ingame support for assistance

[ember juniper]

In game support is a bot who doesn’t listen

[wide void]

If you stay accurate to the bot you will be connected with a technical support member

[wide void]

@ember juniper use this as reference

[wide void]

I am unable to assist regarding this moderator will assist you

[zealous coral]

Is here any info about support 60fps for snap 730g?

[dry rune]

Hi, I accidentally changed my server from Europe to Korea and Japan, what should I do and how do I get my server back ? The flood that I can't play on Korea there is a big ping and waiting 60 days is not an option

[thin solstice]

I want to talk to support

[zealous coral]

I mean here is support of 60fps for Exynos 9610 but snap 730g is much better and it does support 40 only

[wide void]

You will have to wait for the cool down period to over to change your server back

[wide void]

Feel free to state your feedbacks in#old

[wide void]

There is no information about this

[dry rune]

And besides waiting, there are ways ?

[wide void]

Unfortunately No,

[zealous coral]

aight ty

[wide void]

❤️

[hidden nebula]

Hello

I have a problem with my account

[thin solstice]

hellp

[wide void]

Yes

[hidden nebula]

I play to have conqueror I took a ban of 10 minutes in the morning and now 20 minutes and it starts to annoy me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hidden nebula.

[thin solstice]

انا اريد المساعده ارجوكم

[storm flume]

Please do not use languages other than English, @thin solstice. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thin solstice]

I want help please

[edgy stag]

How can i help you

[thin solstice]

I stole one of my Twitter The thief has abolished the email of a game and is the tat party

[edgy stag]

@ocean walrus can u help him i cant understand what he is saying

[dusty gulch]

@sick shale Hello, my account has been banned for 10 years, although I have not used a third party

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusty gulch.

[wide void]

Contact customer support ingame for assistance

[bold mica]

Just free ur phone and run the game.. no need of any kind of 3rd party app.. if u caught then pubg will not be responsible

[thin solstice]

How to contact them

[bold mica]

Go to file claim

[night cloak]

He play with a full hack and unbanned good review pubg 👏👏🖕

[bold mica]

Who

[hot hazel]

ممكن اكلم حد من الدعم

[wide void]

Avoid general conversation here

[wide void]

Use English only

[night cloak]

https://www.youtube.com/watch?v=Akrb5dUcjck

[wide void]

You can report them ingame or on the form for cheater reports with proof

[wide void]

You can report them on form with valid proof

https://bit.ly/3uDSJZv

[night cloak]

Not blocked even though I made a video from his perspective Hacking and using a good job in PUBG

[wide void]

You can report on above link and feel free to state your feedbacks in#old

[night cloak]

Because he spends on his account is not banned!!?

[night cloak]

Bro i do this

[bold mica]

I need help some random guy have linked my account with email and I want to change it.. and I don't have access on it in Gmail also 🌝

[storm flume]

Please contact the customer service for further assistance, @bold mica.

[night cloak]

And he not banned@wide void

[wide void]

You have been assisted you may move to #chat for general conversation

[night cloak]

Talk to support through the game, and at a rate of 99%, no action will be taken even if you provide all receipts, 🙂

@wide void 😏

Why was he not banned or taken any action on it because his account is Misc Fashion !?

He changed his name in the proof video that he is cheating, but I have another evidence, but how do I present them?

[wide void]

Use this link to report
https://bit.ly/3uDSJZv @ahmedalfrra#5037

[night cloak]

Read my letter first, please so that you understand what I am saying

[wide void]

I completely understand what you are trying to say you can state your feedbacks in#old and report the player ingame and https://bit.ly/3uDSJZv

[night cloak]

If you submit the request, it will be assessed as an error because the name has been changed

[wide void]

You may now move to #chat or #pubg-mobile, avoid repeating same thing again and again as you might get punishment

[terse tendon]

How I can contact an employee ?

[wide void]

System can detect name changes and all the other data required you can report and they will inspect the account for recent suspicious activity and will be suspended if found guilty

[wide void]

What issue are you facing?

[night cloak]

The punishment! Do not help anyone, but you base injustice accounts, beloved and knowledgeable people, and leave those who cheat for money. Yes, thank you for this great help.

🇪🇬AMR🇪🇬

[terse tendon]

My account has been stolen and the thief banded me 10 years and I have voides how I play with no hack can you help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @terse tendon.

[wide void]

You may report them in #community-chat once the channel open

[trim badger]

@lone jackal

here

[night cloak]

He is not a hacker, but his account has been unfairly declared, with the intention of adding to the server. Here, look at the records of the ban.

[arctic arch]

So three of my friends have recently gotten their accounts hacked. Two of them have invested more then $10,000 into their accounts, and some way with out them opening any links or any emails they were removed from their accounts. They had their accounts linked, but yet all 3 had the same issue. Is Pubg looking into this at all? Cuz i am seeing everywhere that this is starting to happen to alot of pple and pubg is not doing anything about it

[dapper hearth]

I cannot log in to my account and a message appears, "The game has been logged in to a newer version, and the current version cannot be accessed." Note that I have updated the game to the latest version from the Apple Store and I do not use any other device to enter the game Please solve the problem

[wide void]

Try repairing or reinstalling the game and restart the device afterwards routine repair should do

If doesn't fix contact customer support ingame

[dapper hearth]

I did it

[dapper hearth]

I have not been answered

[night cloak]

Try using dns

[wide void]

This might fix the issue, be patient while contacting customer support refer to #faq 5.5 @dapper hearth

[night cloak]

this happened to me last week but i try with dns its fixed👍

[astral crag]

What do you have to do to actually talk to someone at PUBG I’ve invested over 10k in this game I’ve got a friend that dropped 25k and some hacker took my Facebook email and PUBG in like 1hr and did the same to him

[wide void]

Account security is your responsibility

You can contact ingame support for assistance @astral crag

[pearl hedge]

Hello i want to now if gtx tool can get ban

[wide void]

Yes! It will get you suspended

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Hello, my boyfriend has some issues redownloading PubG mobile after continuously being kicked out of the game, he downloaded an APK for the update cause he wasn’t able to download the game normally but now he can’t redownload it.. any idea what he can do?

[storm flume]

Please do not use languages other than English, @merry lark. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[merry lark]

My Account is hacked I need help

[wide void]

Restart the phone and use official sources to download the game

[arctic arch]

I don't think you get the point. I have friends that have every option for their accounts linked to pubg. Yet they are still getting kicked and hacked. 2 of the pple I know that this happened to have lost their Facebook completely.

[storm flume]

Please contact the customer service for further assistance, @merry lark.

[wide void]

They should secure the account all the links and then contact ingame support for further assistance

[arctic arch]

They have and have yet to get any sort of help from Pubg. I was able to help them get their facebook back, but yet somehow their account is still having this issue. The person that is hacking their account already got them banned twice. One was a 1 day ban the other was a 7 day ban. Another one has yet to get their Facebook back and has yet to be able to get their account back.

[wide void]

You will not be able to get any help regarding account related issue please contact customer support

[arctic arch]

No help at all. Thanks

[open ruin]

Hey

[edgy stag]

Hi

Need help

[open ruin]

Yes

[weak spoke]

Hello good afternoon I need some help with this, my facebook got hacked and I lost the access from my account by Facebook, but I’m still having the access by my mail, the hacker still joining yo my account someone can help me?

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised social media account. You can follow this conversation:

[edgy stag]

@sick shale i also shared the sam thing lol

[weak spoke]

Thanks so much

[open ruin]

Why is it showing unranked from past 7 days?

Everyone is getting title ranking glitch kindly fix it

[sick shale]

You might be unranked due a suspicious activity within your account, you will be ranked again when the investigation period is over. Should you have any further questions, please contact customer service in-game

[edgy stag]

@sick shale u help him cuz ik ull delete my message

[sick shale]

The moderation team has the first priority when it comes to providing assistance. This is to ensure proper communication and to avoid any possible confusions. Do not interrupt the moderation team, and wait at least 3 minutes before jumping in if a moderator has not already done so

[open ruin]

How much time it take for investigation? Its been 7 days
I already contacted customer service on tuesday and the only reply i get was this :)

[brittle jackal]

Where do i report hackers and team up

[robust silo]

I want to unlink social media accounts because they have been hacked and I can't wait 21 days

[cunning breach]

ello, so my account was hacked and the hacker linked his twitter account, I’ve provided every detail they asked for , screenshots of all my purchases and proof that I’m the real owner, they asked for the name of the linked account , I don’t know it because it’s the hackers account !! How am I supposed to provide them wit that information

[edgy stag]

Hmm

[sick shale]

They will send another response regarding your query as soon as they can

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @brittle jackal. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[sick shale]

@brittle jackal Teamers should be reported in-game

[gentle minnow]

Pubg mobile returner mission period?

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised social media account. You can follow this conversation:

[sick shale]

You mean the inactivity period to get the event?

[cunning breach]

@sick shale I already followed all the steps! We’ve pass that stage they’re asking me for name of social media account linked , I provided mine but mentioned I don’t know the name of the twitter account because the game doesn’t show it and it’s the hacker that linked it , and I got that response , he keeps logging me out when I’m playing and at night when I’m sleeping he enters spends all my uc and drops my rating

[gentle minnow]

@sick shale yes

The return mission comes after how many days you have not logged in

[sick shale]

28 days

[gentle minnow]

@sick shale any more conditions

[sick shale]

Yes, account level must be 15+

[sick shale]

Could you please take a screenshot of that question

[gentle minnow]

Yes

How to complete I'm so unlucky hidden achievement

[cunning breach]

@sick shale

[gentle minnow]

@sick shale how to complete I'm so unlucky hidden achievement

[sick shale]

I don't have information about the hidden achievements

[sick shale]

Provide the information of your social media account

[storm flume]

Please avoid going off-topic, @edgy stag. You may have unrelated conversations in #chat.

[cunning breach]

@sick shale this a correct response ? Or what do they mean by name of social media account linked ?

[sick shale]

Username of the social media account, yes

[ivory laurel]

Is It able to get banned without using any hacks or cheating files? i mean by reports.

[thorn oxide]

My account has been hacked and the hacker linked it to his Twitter account but it’s still linked to my Facebook

[cunning breach]

@sick shale alright , and the links that has the screenshots they asked for is there, I don’t have purchase from 3 months ago tho as I wasn’t playing then due to school, hope that won’t be a problem , I showed them my first ever purchase 3 years ago and the recent ones I made this month

[sick shale]

From PUBG MOBILE Dev Log - February 2021:

“Will multiple reports of a player in a short period of time trigger an automatic ban?”
Bans are never issued solely on the basis of reports, but player reports are a great way to alert our security team to potential problems. Reports help us prioritize and evaluate who we need to look more deeply into. If we know that someone is acting suspiciously in game, we can direct far more resources into verification (either machine based or human observation) of their game play. The more people that report someone, the more suspicious it looks and the faster it can happen. So lots of reports won’t get someone banned directly, but it will help us catch cheaters faster and more accurately.

[thorn oxide]

@sick shale My account has been hacked and the hacker linked it to his Twitter account but it’s still linked to my Facebook

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised social media account. You can follow this conversation:

[fast marlin]

How can I complain in-game customer service? or talk with someone who has a higher support position?

[sick shale]

You can use #old

[light crescent]

@sick shaleHello to a contract that my account has been in attendance for a year, and I don't know the reason

[sick shale]

Please refer to subpoint 2.12 in #faq and do not repeat questions regarding account suspensions in the server

[thorn oxide]

I follow the steps you send this is what I’m receiving

I can’t contact in game support @sick shale

[nimble needle]

I lost my account whitout any reason i swear (banned 10years)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nimble needle.

[sick shale]

Select the option that meets your inquiry

[thorn oxide]

@sick shale I did it’s not give me the chance to contact and explain my issue

[cedar frigate]

Why do they say I received the UC when I'm not received anything I have the proof in video

😩

Scam

[lethal beacon]

I've been told by three different people now that hackers are targeting Mythic Fashion accounts. How can this be possible?

I'm asking because I'm trying to understand how my account has been hacked. I have two step authentication on everything and unique passwords, yet I was still hacked purely for my Pubg account. I struggle to understand how someone could get access to my email, as well as know that I have a very valuable account that they want to take from me. It seems a bit of a coincidence to me.

I don't download dodgy stuff. I don't open unknown emails or click on links. I certainly don't fill out my info anywhere!

I'm just putting it out there.

[rocky tusk]

Hi
Anyone can help me . Iget band before one year becuse sameone hach my feacbook and get to my pubg acount and when I get to my pubg acount I found my acuont get band . I swer I don't used hack ....

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rocky tusk.

[cedar frigate]

I have a video to whom I send it to be refunded because customer service is scamming

[dawn atlas]

i need cheater report link

[cedar frigate]

I paid €60 I don't receive a UC

[grave geode]

I want a support that anyone can plz give me 660 UC plz I am begging plz I don't have money

[marsh tiger]

My account was stolen through Twitter, and the account was classified for a week in order to cancel the stolen link, and the account was removed from my account today, and the person in uniform had stolen an account. 1000 dollars

[dawn atlas]

this guys were live streaming on discord

i took screenshot

[tame ledge]

I need help to get my account back please! I spent a lot of money😭. I have same problem as the guy up.. .Gooda. Someone hacked my account and added his Twitter account. Now he try to unlink my Facebook account. I have been banned 4 times because of his try to unlink. I can’t unlink his Twitter because it is not linked for 21 days! Now he have somehow new update and I am old version don’t know how because I have last for iOS. I can’t login of version! Help me pleaseee

[dawn atlas]

@polar marsh i need support i need to report a cheater

[flint marten]

Begging uc isn't allowed here, if you can't afford only 10$ then play without RP

[tame ledge]

@polar marsh is not responding to me in pm. I get an automatic message about ban. I don’t have ban. I just want my account back. So I need help

[night cloak]

@sick shale

Are you a mod

[little cliff]

Yes he's a mod for the server

[pallid briar]

"Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv. "

[fossil pike]

How are you can help me

[storm flume]

Please contact the customer service for further assistance, @tame ledge.

[celest shadow]

Hello, @fossil pike. How can we help you?

[fossil pike]

My account is lost because my phone is broken and all the evidence is lost and I want to get back to my place.

[celest shadow]

You should be able to log back into your PUBG MOBILE account using your linked social media accounts or e-mail address/phone number, @fossil pike.

[fossil pike]

Can you talk to me privately?

[celest shadow]

Please state your inquiry here instead, @fossil pike.

[fossil pike]

My problem is you do the phone, and the basalt's Rabbit's count is a lot.

Can you get me back?

[unborn mountain]

Where did you purchase your UC?

[night cloak]

repair game option won't work !! what to do , uninstalled and installed again but the issue persists

[unborn mountain]

Please clear cache or data as a file might be corrupted, if the issue persists please report on #old.

[celest shadow]

I am unable to understand your inquiry. Please considering joining the regional communities so that you can get support in your preferred language. Please refer to subpoint 3.1 in #735483472432594994 for the invite links.

[night cloak]

@celest shadow

I need one opinion please !

Need an opinion guys ! ( in second video he go throw the wall...check good please )

[unique hinge]

Guys how I play 5 games after reaching to Conqueror, it's normal to lose these 5 games??

[sick shale]

Yes, you won't be demoted before 00:20 UTC

[unique hinge]

Okay.

[nova marsh]

Hi.
Pubgm is not launching with mobile data its stuck on loading scree but with wifi its working fine. I used to play with mobile data before. I just played yesterday. But all of a sudden its not even loading.

[sick shale]

They could be lagging due to unstable network connection

[thorn oxide]

Can someone response in DM

@sick shale

[sick shale]

@thorn oxide What does it concern?

[thorn oxide]

Hacked account and unable to contact game support

[unborn mountain]

Why are you unable to contact game support, @thorn oxide ?

[tawny flume]

Mu acc is banned please help me to unban my acc

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny flume.

[thorn oxide]

@unborn mountain idk why

[unborn mountain]

There should be an error message? Without no reason?

[thorn oxide]

Pubg make a lot of money and spend at least as they can

Poor security

[unborn mountain]

There should be a reason on why you can't contact the in-game support, the only way to proceed is if you tell us why, so we can troubleshoot this issue for you.

[thorn oxide]

It’s not letting me contact and explain my problem

I follow these steps

[unborn mountain]

Customer service in-game LOL.

That's a bot and it wont respond you.

[thorn oxide]

But not working it’s automatically close the conversation

[unborn mountain]

Can you show me your conversation with the CS in-game?

[thorn oxide]

No I can’t at least in private message or to someone who work in this server

[night cloak]

Your account was hacked, @thorn oxide? Correct.

[thorn oxide]

Yes

But I still can have access

[night cloak]

Kindly contact in-game support for account related issues. You may follow the screenshot listed below as a guide when contacting an agent?

[thorn oxide]

I have followed these steps before and tried to contact with an agent but the boat closed the conversation multiple times

[unborn mountain]

Please take a screenshot so we can proceed further, @thorn oxide.
Any private information can be censored.

[visual zodiac]

Hello there :

my account was banned 10 years in pubg mobile by mistake i spend alots of money on it . Please i need help from any one work on pubg support , i will be greatful and appreciat that plz plz plz add me for more information 🙏🙏

[polar marsh]

Please refer to the private message from @polar marsh for further information, @visual zodiac.

[storm flume]

Please do not use languages other than English, @proud sandal. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[uneven marlin]

I was banned for three days, then I deleted the game, and I downloaded it again.
And I waited for the time to be over.
I opened the game after a while and I was banned again for a week for no reason.
I want a solution or a reason for that.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @uneven marlin.

[proud sandal]

تم حظر حسابي

[storm flume]

Please do not use languages other than English, @proud sandal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proud sandal.

[balmy nexus]

In erangel map in shelter the enter doors to downstairs is glitched and dosn't let you see in

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @balmy nexus. You can also submit a report in #old in compliance with the channel's pinned instructions.

[grim eagle]

Bro what is happening like i buy an ipad 2021 and it’s lagging so muchhhhhhhhh also i had the same control on my 2020 ipad but on this ita all massed up what’s happening??????

[night cloak]

Newer device more than likely have not been optimised to run PUBG MOBILE at its best. You may submit a detailed report to #old. Please include the following details in your report:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[grim eagle]

@night cloak yes, bro but it needs an update asap

[night cloak]

Unfortunately this is out of our hands.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @modest kraken. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hearty vessel]

@sick shale Why My Report Is Invalid Plz Tell Me

@hallow gulch Bro Tell Me Why My Report Is Invalid

[sick shale]

Numeric user identification should be displayed, we can't accept this report

@frozen wedge No such requests, and please do not share your email address here

[scarlet spoke]

Hello

I need help, how do i unlink third link because my acc got hacked and hacker linked my account with his third link

please, in game customer service didn't help me , thanks

[long breach]

Anyone have a good thumbs code for me

[night cloak]

Only in-game support can help, @scarlet spoke. Kindly follow the screenshot listed below as your guide for when you do so.

[night cloak]

Pardon?

[scarlet spoke]

Do i need payment screenshot?

Since i was charging uc from stores that uses id

[night cloak]

If you’ve made payments on the account, then. Yes.

[long breach]

A code for thumbs

[night cloak]

Happy to try answer, @rough cargo. What’s up?

[scarlet spoke]

I do but i don't have any payments screenshot

[night cloak]

Just try contacting them with all the other information.

[scarlet spoke]

ok thanks have a good day

[steel hill]

I was banned for three days, then I deleted the game, and I downloaded it again.
And I waited for the time to be over.
I opened the game after a while and I was banned again for a week for no reason.
I want a solution or a reason for that.
@@Rebel#٠٤٣٤

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steel hill.

[modest kraken]

#Piston#0007 The player in the video plays with a hacker, knowing that the hacker switches the account more than once for a fee that the anti-cheating system does not catch him. Please punish him and take into account that he raises the points by cheating and this is illegal in the game Thank you https://www.youtube.com/watch?v=KTyt69ief1Y

[cedar frigate]

Google play

[unborn mountain]

I mean in-game?

[cedar frigate]

Yes in game

I have proof

[night cloak]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @modest kraken. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cedar frigate]

[night cloak]

Kindly avoid repeating yourself again, @modest kraken. You’ve been given all necessary information.

[unborn mountain]

Can you translate this for me?

[hoary rain]

-p aitana

[night cloak]

You purchased UC in-game, @cedar frigate. And did not receive your UC, correct?

Kindly use #481426158601371654 or #558482073355157520, @hoary rain.

[hoary rain]

Hello 👋🏻

[night cloak]

Do you require assistance for PUBG MOBILE, @hoary rain.

[hoary rain]

Ok

[night cloak]

What’s it I can help you with?

[hoary rain]

Can I change the music?

[unborn mountain]

Yes, but please dont overskip @hoary rain.
And the prefix for Rythm is (!)
Use #chat or #discord next time @hoary rain.

[cedar frigate]

Yes

https://youtu.be/pTtvrfRkrr4

[celest shadow]

You are in the wrong channel, @hoary rain. Please use #481426158601371654 or #558482073355157520 instead. If you require assistance regarding anything in this Discord server, please use #discord.

[cedar frigate]

Proof

And it's the second time it's happened to me

[hoary rain]

Okay, i understand, thank u

[unborn mountain]

What was customer service response?

[cedar frigate]

Customer service is stupid. I tell them I'm not being received and he tells me that I received it when I didn't receive it at all

And I paid €58 so I didn't receive anything

[hearty vessel]

https://www.youtube.com/watch?v=SG0_VqWXEyI

[unborn mountain]

but this is #questions cutie

[unborn mountain]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[spring wasp]

PUBG MOBILE Config hack selling YouTube channel. Please PUBG MOBILE tame channel has been ban now YouTube channel name GODP4M 2.0

Please PUBG MOBILE tame channel has been ban now
#pubgm-support

[hearty vessel]

HE is Friend Using Hack I Report him Many Time But PUBG Mobile Not giving Him Ban He Play With Full Brutality But No Ban I Am Very Surprised How He Is Not Getting Banned

[unborn mountain]

Please report the channel through Youtube and when #community-team is open. You can also report the channel through this link, https://bit.ly/3soBavK.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @spring wasp.

[spring wasp]

No working

[celest shadow]

You can report the YouTube channel through the form when it reopens, @spring wasp.

[unborn mountain]

You've been told on what to do, @spring wasp.

[night cloak]

Sorry.

[unborn mountain]

🍻

@spring wasp You've been answered.
Sending lots of times or repeating your inquiry wont help and will result in a mute.

[burnt pier]

Two times ban cab anyone tell me whats wrong?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @burnt pier.

[night cloak]

hello can someone please help me..
my pubg account was hacked and the hacker logged in his/her twitter.. how do i unlink it to my pubg.

[unborn mountain]

Please contact the customer service, @night cloak.

In case you do not know how, refer to subpoint 5.4 on #faq.

[night cloak]

they asking me question of my registration date.. but i forgot when. then i dont have any recent purchase of UC so i cant send then a proof of purchase that last 3 months ago

i just want to unlink the hackers twitter..
i can still log in using facebook and email.but the hacker uses twitter to log in my account. i keep on changing the clothes. but then the hacker also change it too..ang play my account

[celest shadow]

You will need to accurately provide the information that the customer service had requested in order to prove your ownership of the account. Otherwise, they may not be able to assist you with your request.

[slender roost]

It’s there anyway to get old training ground back ?

[celest shadow]

Yes there is, @slender roost. You will need to enter Cheer Park first, then walk forward and turn left. Find for the statue in the screenshot, walk close to it and a button will appear that will allow you to enter the Training Grounds.

[cobalt lion]

hi I linked my pubg account with facebook but now my facebook disabled how can i return my pubg account ☹️

[night cloak]

the problem isni forgot when i got registered to my pubg mobile account. and i dont have latest purchase of UC. they a looking for a purchase history 3 months old reciept

[upbeat plover]

so someone hack my Twitter account and replace he’s username and everytime I try to unlink Twitter account he login again and unlink my other access I have to login again I try to report but they always said the information I give then it’s no enough any idea how I can unlink the Twitter account

And even though I provide them all they ask they kept saying the information was provided it wasn’t enough

[slender roost]

@celest shadow new training ground is useless for us who don’t use aim assist

I already done experiment I mean assist thing got better than before so I want old training ground back instead of new one

[celest shadow]

You will need to contact Facebook's customer service for further assistance in this regard. Alternatively, you can use your second linked social media account or e-mail address to log into your PUBG MOBILE account.

▫️ https://www.facebook.com/help

[celest shadow]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

As for your payment receipts, you should check your e-mail to obtain them.

[celest shadow]

You should contact the customer service of your hacked social media account in question and recover the account.

▫️ https://help.twitter.com

Feel free to provide a detailed feedback in this regard and submit it to #old, @slender roost.

[upbeat plover]

I try many times already letting then Iknow that someone hack my Twitter and also change the username witch means my username was no longer mine

[celest shadow]

It does not matter what changes the unauthorized person makes on your social media account, Twitter's customer service will be able to track the original e-mail address that was linked to the account and if you are able to provide them this information, they will be able to help you recover it, @upbeat plover.

Once you have recovered your social media account, you can change the password and secure your accounts. You are also encouraged to use the log out of all devices option in-game.

[upbeat plover]

I try to report then I even put what was my username and the email also the number it was on my account