questions

[autumn pewter]

Any one please reply why this showing

[unborn mountain]

Your account was suspicious, as long as you're abiding the rules, press agree and abide.

[mortal lintel]

I am receiving an error while changing region
Error:perimeter-1

[celest bear]

Hello, dear administrators, I accidentally changed the server from Europe to Korea and Japan, I would like to return to Europe because I live in Europe, and I want to play there without delay, thank you for understanding, I won't click there anymore, I didn't know. I hope for understanding

[unborn mountain]

You need to wait for the CD to ends.

[autumn pewter]

Is this common for all or for me only???

[unborn mountain]

I have received it once too, however, I clicked Agree and Abide and followed the rules and didnt get banned.

[night cloak]

will be added next season some season 2 stuff?

[celest bear]

Help me, I just changed the server, I've been playing this game for a long time, I don't want to wait 60 days

PUBG mobile pleas

[thorn root]

Because of leak my account got hacked and hacker used something and pubg team banned me 😫

[unborn mountain]

There's no leak

[celest shadow]

You will need to wait 60 days before you can switch to another server. Please be careful next time.

[celest shadow]

Please refer to #news for further information. You may contact the customer service in-game for further assistance.

[celest shadow]

Which region are you planning to switch to?

[celest bear]

Isn't there anything to do, I mistakenly changed it, I don't want to play Korea, enter the position

[celest shadow]

No information in this regard. You may share your feedback to #old.

[mortal lintel]

@celest shadow Pakistan

[celest shadow]

There is nothing that we or the customer service can do to change this. You will need to be patient and wait for the cooldown before you can switch to another server again. Please make sure that you read the notices before agreeing to something.

[viral pulsar]

Is everyone getting this notice?

[celest shadow]

Please join the PUBG MOBILE Pakistan Discord server for further assistance in this regard. You can join regional communities under subpoint 3.1 in #735483472432594994.

[celest shadow]

Only for players which the system had detected potential security risks. Please make sure that you have taken the measures to secure your accounts. For further information and instructions, please refer to the pinned messages of this channel and #news.

[viral pulsar]

Ok

[hollow hedge]

so for 500 UC I get all the rewards in the photo if I login for 7 days?

[livid plover]

What is the redeem code of the new event?

[hollow hedge]

godzillakong but all with caps lock

[livid plover]

[hasty drift]

Hey guys i need a line up ( squad ) for competitive 🥺

[hollow hedge]

#activities

[night cloak]

Why i can't find my report yt in sheets I search but 0/0

[flint fox]

#questions when I spectacte my clan member

[hasty drift]

Thanks buddy

[clear quartz]

Hi, what exactly is that pan and arrow up symbol?

[flint fox]

He is using akm 4x

[strong portal]

How can I buy uc ( website)

[celest shadow]

It means that the next match is a key (important) match. You are close to level up to the next tier. It is informed on the results screen of the previous match.

[celest shadow]

You can purchase UC through https://www.pubgmobile.com/pay.

[strong portal]

Thank you

[night cloak]

@celest shadow can you help me about channel link i copy but getting this //youtube.com/c/TONYCROSSFIREMOBILE

[celest shadow]

I'm sorry but I am not very familiar with the event. Looks like a regional event.

[queen agate]

‏Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 05-22-2031
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account. I'm so sorry
My account has been stolen
I am so sad
Please, please return my account

ID- 5270612165
Nickname- killer

[timid wedge]

@celest shadow hello

[celest shadow]

Feel free to send the link to me privately.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @queen agate.

[timid wedge]

bro from where can i get radeem code for this new event

[faint ice]

Any one knows how to pass this achievement is tried what they say to deal damage to more than 1 player without defeating any of them

[hollow hedge]

As far as I know, it is (Eastern) European event.

[celest shadow]

Which event?

[celest shadow]

Feel free to ask other players in #pubg-mobile.

[night cloak]

Godzilla

[celest shadow]

You can try reading the event rules, the "?" symbol beside the title name.

[left bobcat]

Pubg 3rd link change any sestem any one know

[mighty summit]

Is it a synergy connection that affects which gift (BP/AG) can be sent to friends?

[left bobcat]

Any one know

[celest shadow]

Can you please elaborate?

[lavish monolith]

@celest shadow i received a mail from pubg mobile but i didn’t understand the meaning of the mail

[celest shadow]

I believe you can only send AG to friends you have a connection with, @mighty summit.

[celest shadow]

You may refer to #news for further information.

[lavish monolith]

@celest shadow i cant get my answer there

@celest shadow how can i do to keep safe my Account

[celest shadow]

You can refer to this announcement, @lavish monolith:

#news message

[left bobcat]

@celest shadow sir 3rd link glach Chang numbare & gmaill any problem are note change why

[night cloak]

You may change the password of your 3rd login by :
*The steps to change the password are as follows:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.*

[left bobcat]

Any solution

I not change 3rd link password

I changed 3rd link gmaill or phone number

[night cloak]

you cannot change the phone no./email itself..
you may change the password only

[agile trellis]

If anyone selling hacks how can i report them

[flint fox]

@celest shadow what is this

[night cloak]

It means your account is under observation for suspicious behaviour and it may be suspended, if found repeating the offences

[flint fox]

Ho

[unborn mountain]

If found, if you do not there's nothing to worry about.

[agile trellis]

@lime juniper how can i report people streaming live with hacks on discord

[night cloak]

refer to the pinned message in #copyright

[unborn mountain]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

ممكن مسعده يا شباب انا اخت اميل بدون سبب

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lapis chasm]

@storm flume please help?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[storm flume]

Please refer to subpoint 4.3 in #faq for further information, @lapis chasm.

[floral axle]

I registered for PMNC UK on Saturday. I still have not received an email about it, how can I get confirmation that my registration was successful?

[final cloak]

Wtf is this ?

[unborn mountain]

Redeem Code, By Redeeming you can get something.

Psst... let me give you a code..
godzillakong (all capital)

[final cloak]

k

[final cloak]

Thanks

[unborn mountain]

[night cloak]

@floral axle It can take some time due to a high number of registration.

[vestal nest]

Hello A month ago, I contacted customer service to retrieve my account And I sent them all the proofs and they said that my problem has been sent for processing to unlink the hacker's account But the hacker has now blocked my account for a month by third-party programs Can customer service solve the problem and unlink the hacker's account while it is closed?

[unborn mountain]

Yes, you can explain what happens, tell them that the hacker has suspended your account for (3days or 7days) then say I'll wait for the ban to be released, however, please unlink it asap.

[uneven pumice]

Can anyone give me pubgm esports email

[night cloak]

@uneven pumice [e-mail].

[vestal nest]

He suspended my account for a month I contacted them and they said that the hacker's account will be unlinked in less than 60 days I mean, can they unlink while the account is suspended?

[unborn mountain]

Yes.

[floral axle]

OK - I can expect an email confirmation though, right?

[night cloak]

@floral axle You will likely get a mail in-game sooner than the email.

[vestal nest]

Well, would I if I send my problem to the customer service via mail to remove the account item? Can they help me

[unborn mountain]

Most likely not, in-game only.

[vestal nest]

And how can I close a conversation in customer service

[unborn mountain]

E-mail? or in-game?

[vestal nest]

in game

[unborn mountain]

Android IOS?

[vestal nest]

ios

[frigid cypress]

Can we unlink twitter from a account before 7 days someone hacked my twitter now he is logining again and again and deleting all my friends and changing my clan

[unborn mountain]

Re-install the game.

[frigid cypress]

And I have been talking to customer care for 1 and half month

[unborn mountain]

Did they respond?

[frigid cypress]

No

[night cloak]

can i change the server i changed it by accident

[unborn mountain]

Show me your conversation with customer service.

[unborn mountain]

You need to wait for the cooldown to end, no one here, including, the customer service cannot help you.

[vestal nest]

There is no way to decipher the account? Prove that it has been blocked by linking the hacker,

[frigid cypress]

They asked me some proof and I gave all expect one.

[night cloak]

@unborn mountain why?

[unborn mountain]

You've been told on what to do and no, in PUBGM TOS it's stated that if you're suspended by anyone, still you need to wait

[frigid cypress]

When was ur account made

[frigid cypress]

I just dint answer it cuz I don't know

[unborn mountain]

Please be careful next time, no one can help you regarding this issue.
Should you repetitively asking the same questions, the moderators will be forced to mute you.

[cyan portal]

I want to click on that kar 98 one trigger button to customize it but I when I click it clicks on the side one map @unborn mountain

[unborn mountain]

@frigid cypress You can send screenshots here.

[frigid cypress]

No

[unborn mountain]

Do you mean the one beside your graffiti?

[frigid cypress]

Becuz the hacker have shifted my acc to some higher version

[unborn mountain]

Why not?

[cyan portal]

Yeah

[frigid cypress]

This

[cyan portal]

That k98 holding guy

[unborn mountain]

Please reduce the button size of mic to 10% then click on the KAR98 Trigger button, then after, click the mic and make it bigger to 100% back.

[cyan portal]

Oo lemme try

[unborn mountain]

You can take screenshot...
You can contact customer service through logout screen..

[frigid cypress]

Dude I tried

[sick shale]

This should be reported in-game. We can't handle it through the community

[mossy kestrel]

can i play pubg kr in gameloop?

[spare bison]

If you are living in Japan or Korean then yes

[cyan portal]

Thanks broo it worked

[dusk vortex]

Hi .. 1 hour ago , i got a message about a notice that my account is in a risk but it is linked only by gmail

Another question is gfx tool safe?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @dusk vortex.

[urban bear]

need help

[quiet frigate]

Need help pls

[hushed flower]

When Is Bangladesh gonna get his own server

[celest shadow]

Hello. How can we help you, @urban bear and @quiet frigate?

[celest shadow]

Feel free to use #old to share your concern.

[quiet frigate]

Gfx tool no ban?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @quiet frigate.

[fallen field]

Is there support in Arabic?

[unborn mountain]

❤️ Be more than happy to help you.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @dusk vortex.

[unborn mountain]

Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[toxic slate]

I can’t send gifts to somebody to blocked me and then unblock me

[urban bear]

i am using 7.1 gameloop facing some lag i got avg 20-23 fps & always my cpu 90-100% please said what can i do right know !

[feral idol]

Hello, can an authorized person send me a message please.

[deft sequoia]

pubg mobile . please help ..My account has been stolen ... please 🙏 help

Please 🙏 help 🥺

[cerulean lion]

role emulator plz

[pallid briar]

Please type .emulator in #481204134859505684.

[storm flume]

You can now access #emulator-chat and #emulator-support, @urban bear. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use #emulator-support for further assistance, @urban bear.

Please contact the customer service in-game for further assistance in this regard, @deft sequoia.

[gusty cypress]

I’d: 5586813010 cheater need to ban. In solo matches he joined with one more player

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @gusty cypress. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[gusty cypress]

Ok

[vestal nest]

‏I want to unblock the account I mean I think that the customer service can check that it has been blocked by linking the hacker after I contacted them and sent them what is the link of the hacker that I want to unlink
And how can I know if the hacker's account has been unlinked Does customer service send that, and if yes, where?

[strong portal]

My I account was hacked what can I do ?

[narrow topaz]

@polar marsh can i know the exact reason foe ban my account

[placid elk]

@lime juniperhe has removed that hacking video from his channel i kindly request to remove all these hacker ids from this server so that they do not get alerted like this
kindly ban these hackers and cheaters from this server
its humble request to you 🙏

[polar marsh]

Please refer to the private message from @polar marsh for further information, @narrow topaz.

[lucid dirge]

I am facing parameter error 1
plz help

[celest shadow]

Please contact the customer service in-game for further assistance in this regard, @strong portal. You may refer to the latest security announcement here for further information:

#news message

[strong portal]

no quicker solution for this problem?

[vestal nest]

‏I want to unblock the account I mean I think that the customer service can check that it has been blocked by linking the hacker after I contacted them and sent them what is the link of the hacker that I want to unlink
And how can I know if the hacker's account has been unlinked Does customer service send that, and if yes, where?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vestal nest.

[placid elk]

Error maam please respond

he has no video on his channel and making fun of the fact that pubg can no more give him strike now

[lime juniper]

If they remove the content, or if we do so, it has the same result: people will no longer be able to find the content.

Now, please stop this. Just report the channels and let us take care of the rest. No need to bring all these matters here. We have way too many reports to deal with to have time for individual situations like these.

[gusty cypress]

Why I’m getting this error even I pasted the right url

[placid elk]

sure maam atleast ban such cheaters who are sitting on our server watching out for their reports

[lime juniper]

Please refer to my messages here:

#discord message

[lime juniper]

Only enter the last part.

[gusty cypress]

Ok

[cold garnet]

So my account was hacked and now has been banned for 10 years! How can I prove it wasnt me who used my account to violate rules? Can I have some help please?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cold garnet.

[hollow echo]

I did change my password a week ago but still got this in inbox, should i be worried ?

[hollow echo]

I dont want my account to be hacked or something, pls help me

Ohk

[scarlet path]

can Someone help me

A hacker hacked my account with third link and changed the src version thingy and now he even banned my account

[celest shadow]

Please make sure you change all of your passwords again. You may refer to the security announcement announced in #news for further information.

[rough hearth]

Whos the community manager please

[celest shadow]

Please contact the customer service in-game for further assistance, @scarlet path.

[scarlet path]

Can't, same reply comes from them repeatedly

[celest shadow]

What can we help you with, @rough hearth?

You can contact the customer service from the login menu via the Help option, @scarlet path.

[scarlet path]

seems like a bot answers them

[rough hearth]

My sisters account got hacked and now banned for 10 years she has been on to pubg support all morning no one is getting back to her

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rough hearth.

[echo sable]

How can i get Deema in my account?

[scarlet path]

and Now I created another account and I don't why my pubg mobile crashed and I got ban for 1 day

[polar marsh]

Please refer to the private message from @polar marsh for further information, @scarlet path.

[night cloak]

When I turn on the microphone, the sound of the game goes off, you can help

[echo sable]

Someone please answer me

[cedar frigate]

Hello, the customer service isn't answering me and I still haven't received my UCs

[fading plover]

I lost my linked facebook account, and i don't link it in other method, can i restore my pubg mobile account?

[night cloak]

I been trying to get the counqar tier since season started but i remain unranked, first 2 days i saw what my rank on server is but then it become unranked me and the squad been playing much and i have friends with same points as me who got the counqar while i didnt, even my region rank is unranked, why is that happening is there any solotion?

[dry patio]

Fix this please

[lucid dirge]

pls rob @polar marsh

[mystic cape]

How can I fix chat bug in game?

[vagrant onyx]

Report also in #old

[regal stratus]

@lime juniper @celest shadow @polar marsh have a good and clean look, as you were saying that nothing has been leaked huh? Then how are these accounts are being sold? I know you are going to delete this, but have some shame and help us get our account back

[storm flume]

Please contact the customer service for further assistance, @regal stratus.

[vagrant onyx]

There is site to report them

[unborn mountain]

These are phishing accounts.

Its not leaked.

[regal stratus]

Oh yeah, so i just gave my account to someone myself?

[unborn mountain]

Your account have easy password most likely.

Please contact the customer service for a possible retrieve of your account.

[regal stratus]

@unborn mountain how?? How am I supposed to contact them? The ingame support wants me to share purchase details

But there is no option to attach media

[unborn mountain]

That is needed.

Please upload the photo to imgur or something and send them the link.

[vagrant onyx]

illegal
Its break the tos rule of the game

[cosmic shell]

My account is now restricted in payments, For buying UC from unauthorized sites as you say, I didn't bought it from unauthorized sites I bought it from ingame 100%
No way, I have to pay of the quantity of UC to delete the restriction..
I want to know what is the quantity I must pay

[regal stratus]

Just one thing, is it possible to unlink the third email ?

[unborn mountain]

Not atm.

[regal stratus]

@unborn mountain

[unborn mountain]

No you cant at the moment.

They’ll implement a new update SOON for you to unlink your email.

[cosmic shell]

I demand the game review my account payments and tell me what to do to know what's on me from UC

[dry patio]

Okayy thanks

[regal stratus]

Because the other guy, has logged in his fb account and replaced mine. I know the guy, i have the hacker’s Facebook id as well.

[cosmic shell]

Any admin?

[hollow hedge]

there are no admins in this server.

[regal stratus]

@unborn mountain also why am I not getting the otp in my mail to chnage my email password? Any solution to that?

[unborn mountain]

Server is most likely busy. Have you checked your spam folders?

[cosmic shell]

I bought it from ingame

[unborn mountain]

Hey, Im not replying to you,
Can you please explain your issue clearly?
I checked your previous message and didnt understand.

[cosmic shell]

Then mention so I can know who's you reply

[vagrant onyx]

I think his uc is been detected or his acc banned for buying uc from unauthorized source

[regal stratus]

Yes I did, not getting any otp, that’s the only hope I have left to retrieve my account

[unborn mountain]

Is your account suspended?

[cosmic shell]

Yes, Without any reason I bought UC from the game

[solid heath]

I am not seeing middle east in regional ranking why

[unborn mountain]

Please contact the customer service in-game.

[cosmic shell]

They don't reply with a solutions

[random night]

My account got banned for 1 day

[unborn mountain]

Have you made any unauthorised purcahses BEFORE?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @random night.

[cosmic shell]

No, From official Midasbuy I bought 4000 UC
Then in game I bought 1500 UC 3 times

Then after a long time I found the UC has been deducted

[unborn mountain]

Can you show me your conversation with them?

[cosmic shell]

The conversations is cleared by them

[keen vigil]

Excuse me, how do i get a code ? @ocean walrus

[unborn mountain]

You can ask on #pubg-mobile
but psst... wanna know a code?
godzillakong (all caps)

[keen vigil]

@unborn mountain can't send pictures there, so here is the right channel

[vagrant onyx]

Try this

Godzillakong
Godzillavskong
Titanslaststand

[keen vigil]

Thanks though

[unborn mountain]

You can ask like " What's the Redeem CODE? " but sure thing ❤️

[cosmic shell]

Listen, I want to know What is the quantity of UC the game want from me to pay ? Any way I can know ?

It seems no support , Just name

[night cloak]

5438640516 this my id why not login

[clear spindle]

The total amount that you purchased unofficially, @cosmic shell. Contact the in-game customer service for further assistance.

Would you mind sharing the screenshot of the issue, @night cloak?

[clear spindle]

Try reinstalling the game, if that didn't help contact the in-game customer service from the login page, @night cloak.

[night cloak]

When I turn on the microphone, the sound of the game goes off, you can help

[misty saddle]

I have send mail about my account has been hacked to pubg and now 20 days are over no reply came if my account is banned for no reason then who will be responsible @lime juniper

[glossy prism]

Error 403 please help me

[mint karma]

If I blocked someone. Can I unblock him in game?

[hollow hedge]

yes

[feral osprey]

Does anyone else have this glitch i cant hear my teammates ingame smh

[night cloak]

@feral osprey Try turning off the mic to see if the issue persists.

@drifting jay Try reducing the frame rate when it starts lagging.

The reason you face lags on 60 fps is because of the thermal throttling.

If this starts, you will get thermal throttling too.

Feel free to use #old. I never heard of such bug. From my POV, it could be an issue on the device.

[feral osprey]

Nope,still not working

[night cloak]

@feral osprey You can hear the game sounds but not your teammates mic, correct?

[analog igloo]

can i ask something?

[night cloak]

Yes?

[radiant wigeon]

Hi

[analog igloo]

well... when i start play

[feral osprey]

Ye

[night cloak]

@feral osprey When the issue started, may I know?

[feral osprey]

Last night

Around 11cest

[analog igloo]

slide my screen and its like shaking.

[night cloak]

Were you playing with the same teammates last night?

[rich sierra]

Does someone have an idea to move the emote button ?
Because when i want to switch to fpp, i tap on the emote button and it’s horrible in close fight. Thanks for your help !

[feral osprey]

I tried it with different it teammates it still dosnt work

[night cloak]

@feral osprey Can you share a screenshot of your game sound settings?

[feral osprey]

The teammates that i was playing with last night got the same problem

[mint karma]

If I blocked someone. Can I unblock him in game?

[night cloak]

@feral osprey This looks good. So, from last night, you faced the issue in every games you played?

[feral osprey]

Yes

[night cloak]

@feral osprey Are you using WiFi to play?

[feral osprey]

Yes

[mint karma]

If I blocked someone. Can I unblock him in game?

[left crest]

I reported a guy but he's still pending verification in the report status so how long is it gonna take?

[unborn mountain]

Yes.

[pallid briar]

You can just click on the button and move it anywhere you prefer.You can also turn of emotes in Setting>Basics is you don't want them.

[feral osprey]

So? @night cloak

[night cloak]

@feral osprey Could you try to open the game using mobile data, play a squad match with random and see if the issue still persists?

[mint karma]

How

[deft barn]

Hello. Please my account has been hacked, and when i log in it shows me this message.

[rich sierra]

But i can’t because it’s on the « FPP » button

Yea, if i don’t find any solutions, i think i will turn it off

[pallid briar]

Maybe temporarily remove the FPP button to somewhere,then move move the emote button,then move back the FPP button and then you can put the emote button where ever you like!

I hope you understood what i meant and didn't get confused...

[unborn mountain]

Once you click on the 3 buttons on the right side of friendlist, there should be a option called BLOCK LIST.

[night star]

Hi please I need advice, it freezes when I click at the same time. Asus rog 3

[proven scaffold]

plz repair your client through login screen.

[cursive pulsar]

i was facing the same problem but i solved it with a trick

i can try it for you if you send me your controls code

[night cloak]

My id got banned and my tier got reset
Its because of team up they are saying but its just a meetup

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[dire cipher]

can anyone help me

i banned for 10 years for no reasons

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dire cipher.

[unborn mountain]

Your account is under investigation for suspicious activity.

[scenic lynx]

Who reviews the cheating reports done online on the cheating report portal?

[night cloak]

i need an answer please

[deft goblet]

i got banned from pubg without breaking any rules. I dont use hacks, dont abuse bugs, or use chat to insult anyone or anything. So why am i banned?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @deft goblet.

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @night cloak.

[uncut tapir]

How do I give my freinds uc

[proven scaffold]

use midasbuy.com to buy uc for your friend.

[uncut tapir]

Is it same price?

Or is it more

[proven scaffold]

Yes Same price with some extra uc.

[uncut tapir]

Can you dm me the link

[lilac yarrow]

whats the godzilla vs kong redeem code?

[proven scaffold]

godzillakong uppercase
Godzillavskong
Titanslaststand
Use uppercase all

[rich sierra]

hooww

yees of course ❤️

[lilac yarrow]

thanks

[rich sierra]

You're ipad player ? @cursive pulsar

[silver swallow]

I am being robbed, and Facebook is being linked to the thief, and I need support so that Laconte can go back, please help.

@everyone

@ember juniper

[ember juniper]

My account was hacked and has been for 8 days. The hacker linked their Google Play account. I have spoken to in game support, who have given me 6 questions to answer. I have answered these thoroughly and accurately but the support keep responding, telling me to complete these questions. Everyday for 6 days I have sent the right answers and everyday I get the same message back asking me to complete them. Can anyone help.

[unborn dock]

Ihave aproblem please answer me

[opal zenith]

I want to withdraw my mobile number from pubgm... Is there anyone who can actually know the way?

[storm flume]

Please do not use languages other than English, @silver swallow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[serene lotus]

i need help me acc is hacked

[silver swallow]

His account has been hacked and his Facebook account has been linked I need to unlink Facebook please help ASAP thanks in advance

[sly vault]

Hey guys some one can help me 😪

[dusky hill]

Hi. I mistakenly changed my account's server from Asia to europe.so I cannot play the game properly.please help me in this matter.Thank you.

[storm flume]

Please contact the customer service for further assistance, @silver swallow.

[night cloak]

‏Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on 05-22-2031
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account. I'm so sorry
My account has been stolen
I am so sad
Please, please return my account

ID- 5270612165
Nickname- killer
It's my friend

[sick shale]

You will have to wait for the cooldown period to be over, no other way

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[dusky hill]

Noooooooooo

[storm flume]

Please contact the customer service for further assistance, @serene lotus.

Please contact the customer service for further assistance, @opal zenith.

[silver swallow]

called a customer service inside the game and it was never answered in any way, Sir.

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @silver swallow.

[serene lotus]

Customer service has been contacted and there is no response. very urgent

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @serene lotus.

[silver swallow]

I need help supporting the Discorde as soon as possible, please, Sir.

[unborn dock]

I have a problem please answer me

[ember juniper]

My account was hacked and has been for 8 days. The hacker linked their Google Play account. I have spoken to in game support, who have given me 6 questions to answer. I have answered these thoroughly and accurately but the support keep responding, telling me to complete these questions. Everyday for 6 days I have sent the right answers and everyday I get the same message back asking me to complete them. Can anyone help.

[serene lotus]

Is the customer service time 24 hours?

[sly vault]

Please help guys

😭😭😭😭

[jade mauve]

Which Date BGMI Release

[outer lynx]

I'm not getting customer support reply after this message no matter what I type I don't get any replies what to do now??

[opal blaze]

H

Pubg please ban this 5324936863 he is cheating

[sly vault]

No one here to help

If I lose my Acc I’m not gonna play this game again

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @opal blaze. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[timid vapor]

Boone's

[hallow gulch]

Patiently wait for a reply.

[storm flume]

Please contact the customer service for further assistance, @ember juniper.

[hallow gulch]

How may we help you?

[sly vault]

Bro can u help 😞

[fervent widget]

Can support give me file or do update to tab s7
To upgrade the resolution
I hope that you solve a problem because you are a support staff and not a watch
#upgrade_resolution_in_tabe_S7_pubg_mobile_samsung_HELP

[sly vault]

I contact moody but he didn’t help and he didn’t answer

[hallow gulch]

What is your issue, @sly vault ?

[outer lynx]

It's been 10 Hours tho how long?

[sly vault]

My facebook account has been hacked, my pubg account is logged in, my pubg account has been linked to an email
I want to cancel the link between my account and the email because the hacker logs in with the email they put on my account

[hallow gulch]

May take up to days, it wouldn't be bad if you send a reminder.

[fervent widget]

@hallow gulch
Can you fix my problem?

[hallow gulch]

If you wish to unlink your third link login, please contact customer support for assistance.

[unborn dock]

Hi

[hallow gulch]

Feel free to send your feedback in #old.

[unborn dock]

Have problem

[fervent widget]

@hallow gulch
Ok thx

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unborn dock. Remember to read through #faq before asking questions in the support channels.

[sly vault]

I contact customer support in the game but no results

[hallow gulch]

Please be patient and wait for CS to reply, @sly vault.

[outer lynx]

If I wait more there's a 💯 chance I might loose my account forever

[limber abyss]

can anyone tell me how to unlink 3rd link

[hallow gulch]

That is only possible through customer service.

[flat spoke]

Hi, I have a problem with server, i changed it to Asia by mistake, to which internet connection is so disgusting that i can't even get in the car or open the door. The ping in asia server is 240-480-690

[limber abyss]

how

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @limber abyss.

[weak bear]

Hi there I need to report a hacker

[sly vault]

I wait And he answer weigh advice wtf 😞

Please help me bro

[silver swallow]

Twitter has been hacked, and the hacker has been logged into Pupg
Mobile, and the account has been linked to Facebook by the thief, please unlink Facebook, because the hacker is logged into Laconte, please answer and help.@!PIXEL#١٢٣٤

[sly vault]

I have all true information

[hallow gulch]

Please wait for the given cool down to end.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @weak bear. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[limber abyss]

ok then how can i unlink

[hallow gulch]

We cannot assist you here, please stop repeating the same issue, @sly vault.

[hallow gulch]

Contact customer support.

[limber abyss]

ok

thank for help

[sly vault]

We’re I’m gonna have help

[fervent widget]

I don’t think that a company’s developers will care, they’ll overlook something and forget it
For this is there someone who has a file to upload resolution game ?

[silver swallow]

@hallow gulch pleases help me bro

[storm flume]

Please contact the customer service for further assistance, @silver swallow.

[silver swallow]

@hallow gulch @hallow gulch Twitter has been hacked, and the hacker has been logged into Pupg
Mobile, and the account has been linked to Facebook by the thief, please unlink Facebook, because the hacker is logged into Laconte, please answer and help.@hallow gulch

[fervent widget]

.

[hallow gulch]

Contact customer support and avoid repeating the same issue.

[silver swallow]

@hallow gulch Izzy, call me customer service, please.

@hallow gulch

[serene lotus]

Tell me the service hours of customer service

[north hawk]

Can someone help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @north hawk. Remember to read through #faq before asking questions in the support channels.

Please refer to subpoint 5.5 in #faq for further information, @serene lotus.

[north hawk]

I already updated the game , it just logged me out.. help.

[wicked pumice]

Hi I am playing game on Ipad 11 pro 2020 and after new updates the controlla are freezing every now n then l.
How can I get rid of this problem

[hallow gulch]

Try repairing your game.

[dusty radish]

Guys any news on release date and account and data transfer to BGMI?

[night cloak]

When I turn on the microphone, the sound of the game goes off, you can help

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @dusty radish.

[celest shadow]

Please report the issue to #old.

You can perform a routine repair from the login menu, @wicked pumice. If the issue persists, please report it to #old.

[scenic lynx]

@celest shadow Who reviews the online reports with videos on the reporting online portal?

[celest shadow]

The community team, @scenic lynx.

[scenic lynx]

Ah @sick shale there you are

[sick shale]

Yes, do you have any question!

[scenic lynx]

Why was my report invalid? That guy jumped and proned at the same time like glitched and killed me through the wall

Funny thing is that this glitch was warned about in the channel itself and said that whoever would use it to kill anyone before the patch would get banned but nothing is being done so far

[rotund sapphire]

I want to talk to the officials. I have a problem. My account was hacked. Link account to an email

[storm flume]

Please contact the customer service for further assistance, @rotund sapphire.

[sick shale]

@scenic lynx We only accept reports of players who use unauthorized software to cheat.

[scenic lynx]

@sick shale Oh okay that's understandable, There's nothing that can be done in my case like is there another section to report such a player using glitches to kill or something?

[rotund sapphire]

How do I talk to them?

[sick shale]

@vast sinew Please be advised that selling accounts is against PUBG MOBILE's terms of service, such messages will lead to suspend you from the server

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @rotund sapphire.

[vast sinew]

not selling

just curious

[sick shale]

Feel free to ask other players in #pubg-mobile

[vast sinew]

Alright thanks

[scenic lynx]

@sick shale...?

[sick shale]

Such issues, including teaming should be reported in-game

[scenic lynx]

@sick shale Alright, I already did that, Let's see how long it takes to get that player what he deserves

Just a suggestion though, It would be nice to have another team that would look into these matters as well right? @sick shale

[mental fossil]

Two days ago some hacker got into
my account and used 3rd party apps/Plugins to access my account. When the
hacker accessed my account he added himself from my account and
threatened if i do not pay him he will not remove the 4rd party apps
and plugins he used to access my account. Anyone get this before ?

I've got all the evidence of him accessing my account and pretending to be me. If anyone could help much appreciated. I've used my account since Season 4.

[thin wave]

This is real or fake tell me please

[versed sonnet]

Check #news. As you see there, yes, it‘s real!

[sick shale]

It was mentioned before by the Community Team, that it's not possible to handle these reports through the community, as they need more time, inspection and verification before taking action. Unlike the actual cheaters who use unauthorized software, they will be permanently suspended no matter what.

Feel free to provide your feedback regarding this matter in #old. Please remember, this is just to share your opinion and let the community team know about it, it's not guaranteed to receive a response.

[fallen shoal]

@sick shale hello there

[sick shale]

Hello @fallen shoal, how can I help you?

[fallen shoal]

My account got hacked and i talked to support from game none response

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @fallen shoal.

[mental fossil]

@sick shale Can you assist please. I've posted my issue above.

[fiery ruin]

Hi, I have the new rog phone 5, which is more powerful than rog phone 3 but I don't have 90 fps, I saw that more powerful phones have 60 fps while their predecessors have 90 (PS has 144hz)

[fallen shoal]

@storm flume None response me i told u

@sick shale help out cuz I'll lose my account😩

@sick shale ??

[copper echo]

@polar marsh I sent files to the customer services ,two days ago for my prime plus but I didn't get any reply

[crisp sapphire]

Why am I unranked

[grand spire]

Any mod there??

Any <@&481161015728406538> there

?

[mortal apex]

How can we help you?

[fiery ruin]

.

[celest shadow]

Please refer to subpoint 3.14 in #faq for further information, @crisp sapphire.

[grand spire]

Hey actually i am facing lag in my game so can you help me??

[mortal apex]

Keep in mind that you cannot mention the role unless there is an emergency.

[celest shadow]

The game may not be optimized to support newer devices for the 90 FPS option yet, please share your feedback in this regard in #old.

[grand spire]

Oh i just joined the server now so sorry

[fiery ruin]

Thx you 🥺

[mortal apex]

You may try to play on Low Graphics to get less lag.

No worries at all!

Welcome to the server.

[fiery ruin]

You need a new phone :))))

[grand spire]

I tried that but it didn't work

[mortal apex]

May i know your device?

[grand spire]

Oh it's local device

[fiery ruin]

most phones with a processor weaker than snapdragon 865 or iphone older than 8+ will have lag, buy a new phone

[grand spire]

Don't think you know the device

[fiery ruin]

@grand spire Tell me your device, i know every phone. )

[grand spire]

Walton primo rm4

[true arch]

Hello, I enter the emulator in the game, emulator is detected, the message comes OK, I can not click, will you help ?

[fiery ruin]

Lol

[fiery ruin]

Mtk procesor... 12nm

It is very bad for pubg bro.. try to get an redmi note 8 pro, it's 200$ or if you have money, mi10t, poco f3, rog phone 3

[mortal apex]

Unfortunately i do not have any other solutions. You may consider to upgrade your device or try to not overheat it.

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fiery ruin]

@night cloak :) use English lol

[grand spire]

Actually i heard that you guys give config file for less lag

[night cloak]

okok

my bad is very english

[fiery ruin]

Gfx is illegal in pubg, you can get ban for gfx

[mental fossil]

@polar marsh Please help

[grand spire]

No not gfx but a config file

[night cloak]

i think is the same thing

[celest shadow]

Modifying game files is against PUBG MOBILE's terms of service and can get your account suspended, @grand spire.

[grand spire]

Oh ok thanks

[wicked pumice]

i was facing same problem and it is solved when I updated my ipad

[wicked pumice]

I have done everything possible but nothings work 😔 I have also reinstall game but still facing same issue

[celest shadow]

Are you on iOS, @wicked pumice?

[wicked pumice]

yes playing on IPad 11, 2020

[celest shadow]

iOS 14, correct?

[wicked pumice]

yes

[wicked pumice]

yes recently updated

[celest shadow]

It probably has to do something with the iOS version and/or update, which most likely resulted in performance issues or et cetera.

You may want to wait for another software update or contact Apple support for solutions.

[wicked pumice]

I have contacted apple support and after their analysis they said that issue is from applications end

[celest shadow]

In that case, if you have a screen recording of your issue, you can report it to #old. Please make sure you include:

▫️ Issue Description
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[wicked pumice]

I have recording

[celest shadow]

Yes, please include it in your report for #old, @wicked pumice.

[dry mantle]

<@&481161015728406538> hello, i'm facing an issue regarding my account, there is someone keep logging my account thru my email, how can i disconnect the email link

[celest shadow]

Instead of unlinking your e-mail address, you can change the password instead if it had been compromised. You may refer to the following instructions:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

Should you require further assistance, please contact the customer service in-game and a support agent will respond to you as quickly as possible.

[scenic lynx]

The emulator server Middle East is acting up again, Delays in bullet registration etc

[celest shadow]

For your information, please do not mention the moderator role unless there is an emergency, @dry mantle. You may send your inquiry here and we will answer you as soon as possible.

[celest shadow]

Feel free to report it to #old.

[dry mantle]

well noted

[dry mantle]

i will try

[dry mantle]

even i write wrong password, i received this pic

[celest shadow]

You have to enter the wrong password three times to be able to select the "Forgot your password?" option and change your linked e-mail password.

[dry mantle]

i did 10 times still the same

[celest shadow]

Please contact the customer service in-game for further assistance and request the support agent to unlink the e-ma address for you, @dry mantle.

[dry mantle]

so nobody here can fix it

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. We hope you understand, thank you.

[dry mantle]

I contacted the customer support but unfortunately, it'automatic replay and it's not answering my request... even i provided all proof evidence

that's why i thought there is someone here can help and fix my issue

thank you for the guidance and directions

[hallow gulch]

No begging please. Going through the #735483472432594994 would be useful, @slate wharf.

[mortal apex]

Please contact the customer support in game for further assistance, @ember juniper.

[past musk]

Phone keeps vibrating at random when aiming at certain spots, it does so regardless of having the option of phone vibration on/off in pubg general settings.

5672258730
OnePlus9 Pro
Wi-Fi
Netherlands

[night cloak]

It didn't work out for me.

[fast marlin]

Hi I have a serious problem, which is a ha cker can login to my account, I noticed that he changed the 3rd email and has access to my account, I tried to contact customer care and they want me to provide them a payment reciept which I dont have, Please help to get rid of a hac ker and give me solution.

[night cloak]

exactly how to complete the hidden achievement "I'm so unlucky"

[atomic oriole]

Hi my account country was changed by mistake to Turkey, and I want to return it to Egypt, the country in which I live. Is there a solution to the problem, knowing that the change country button does not exist?

[fast marlin]

I just talked with the hac ker in my account :))))))) He said that He bought my account for 20$ from a ha cker in telegram group 🙂 such a nice privacy

[uncut tapir]

What's this +6

[hexed hawk]

I lost a PUBG account linked to the Values ​​Center. It is like a measured account. I want a solution

[heavy vortex]

+6 is the amount of kills done by your friends, which adds up in the friend aided missions. You can complete it faster when you play with more friends. @uncut tapir

[night cloak]

The wrongly accused account in-game request will be reviewed by the real authority? In how many days will there be a real comeback?

[fast marlin]

no one can help?

[brazen tide]

My friend account has been banned for no reason even he doesn't use any type of cheat and he also not playing with hacker he is very disturb

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brazen tide.

[fast marlin]

😫 @hallow gulch

[celest shadow]

If your account had been created in the European Economic Area (EEA), you will not be able to change countries or regions at will due to GDPR laws.

Please make sure that you provide the customer service with the information that they requested so that they can verify that you are the owner of the account, @fast marlin. For the payment receipt, you can find it from your e-mail address that is linked to your payment method.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

Please share your feedback to the developers by submitting it to #old. Thank you.

[celest shadow]

Can you please provide a screenshot of your inquiry?

Buying, selling and trading of game accounts are against PUBG MOBILE's terms of service, @atomic oriole. We are unable to assist you any further in this regard.

[fast marlin]

The problem is in Iran we cant purchase directly and we use the 3rd sites to buy UC so I cant provide a payment receipt, and when I say that they say they cant help and closed chat, How can I show them I am the owner of the account when first time I create the account I logged in with my social account and it is still signed in! Is there any other way to contact customer service directly? In game customre service is helpless.

[night cloak]

I received a warning in the game, how serious is this?

I have never used a hack

I haven't even used a bug

[atomic oriole]

Can you find solution In my problem
@celest shadow

[night cloak]

@celest shadow

[fast marlin]

The hacker in my account said that he bought my account for 20$ in telegram groups.

[celest shadow]

If you are unable to provide the payment receipts, the customer service in-game will not be able to identify and verify that you are the account's owner, and will not be able to provide you any further assistance until you can prove your ownership of the account. Please obtain the payment receipts first and contact the customer service again.

Please know that the moderation team here on Discord are not able to assist players with account related issues.

[exotic grotto]

Recently Ive been experiencing extreme lag. I never got lag for a year and a half since I was playing. I've put the settings to smooth and low fps. Still no luck. help
I phone 6s
Wi-fi

[celest shadow]

Do you have a screenshot of this?

[celest shadow]

There are no solutions.

[atomic oriole]

Ok@celest shadow

[fast marlin]

where can I contact for account related issue? except in game customer service?

[crimson anvil]

Hi I m from india.
Can anyone give. Official discord. Link. of pubgm India Please 🙏

[night cloak]

I made a request for the suspended account, would it be a real return?

[celest shadow]

Thank you for your feedback. For your information, as the game goes through more and more updates, with new content being added, it may not work as well on older model of devices. We recommend upgrading your device to experience the game better.

[night cloak]

From within the game itself or warning

[celest shadow]

For account related issues, onl the in-game customer service will be able to assist you further, @fast marlin.

[celest shadow]

You may browse for this on the Internet.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[celest shadow]

A screenshot of the warning you received.

[night cloak]

no

[celest shadow]

Do you roughly remember the content of the warning?

[night cloak]

So i got my answer on why i am unranked, but i wanna know if possible how long its gonna take before i get a rank on server

[autumn ivy]

Is teaming banable?

[celest shadow]

Unfortunately we are unable to provide you with an estimated time, @night cloak. Please be patient until it is over.

[exotic grotto]

Just a question: Is an I Phone 6s considered old?

[timber skiff]

Hello, how can I change my e-mail? I received this message: PUBG MOBILE ACCOUNT NOTICE
Dear Player, we have detected that your account may have potential security risks.
In order to protect your game account, we suggest you to change your PUBG
MOBILE password as quickly as possible. If you are having any trouble accessing
your PUBG MOBILE account, please contact PUBG MOBILE cu

[night cloak]

It was written on top of it " secerutiy warning please adhere to the User Agreement "

[celest shadow]

Teaming up with other players (that are not your teammates) to gain an unfair advantage in the game is punishable and their accounts can be temporarily or permanently suspended, @autumn ivy.

[autumn ivy]

One more question: if a player kills his own team too many times can he get banned for it?

[night cloak]

I been patient but as you know everyone is hardcore pushing and i took a break from work just to get to counqar and i am back now i should have been ranked counqar since 5 days ago is there nothing to do about it i will miss the whole season in that case..

[celest shadow]

In terms of its specifications, it is slightly. You may experience performance issues with the iOS 14 update as well.

[celest shadow]

The player in question will be merited if the victim reports them, and if they repeatedly perform this action, they will be forced to only play solo matches and earn back the Merit points that they lost. Every offense such as intentionally killing your own teammates will reduce the offender's merit by 20.

[autumn ivy]

Ok thx

[celest shadow]

You may contact the customer service in-game for further assistance in this regard.

[exotic grotto]

Im just wondering, will re-installing the game make any difference. Because ever since I re-installed the game I have been experiencing issues. Can you mention if this is a common issue, or is this just happening to me?

[night cloak]

Its just a bot replying with alternative and i got no where does it have specific time a real person can help me or should i just give up playing?

[night cloak]

my friend
I have spent a lot on my account and this is serious for me

[celest shadow]

I hope you have read the warning properly and have taken measures to ensure that you are abiding by the user agreement.

[hardy nimbus]

Where do I appeal for a false ban?

[night cloak]

😐❤️

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hardy nimbus.

[celest shadow]

You may try performing a routine repair from the login menu and see if that helps.

[celest shadow]

You will just need to wait until the investigation is over. Once it is, you will be ranked again. Please be patient.

[atomic oriole]

@celest shadow What this button do ?

[night cloak]

How long will I not log in to my account to remove the risk of being blocked?

[exotic grotto]

Thanks for the help. I appreciate it😊

[night cloak]

Alright thanks for the help appreciated🙏🏻

[celest shadow]

You can log in anytime you want as long as you are not violating the user agreement. If you need further information, please refer to the following:

▫️ https://www.pubgmobile.com/terms.html

[celest shadow]

You will receive further information when you select the option.

[feral osprey]

Whenever i start a classic match it dosnt load in

Anyone know how to fix this

[celest shadow]

Please try performing a routine repair. This can be done via the login menu, @feral osprey.

You may also need to ensure that you are connected to a stable Internet connection so that you will be able to enter your matches.

[atomic oriole]

What information?

[marble zenith]

I can't login to my account can i share a screenshot here ?

[sick shale]

@marble zenith Can you translate please?

[marble zenith]

Nvm tho it's working

[night cloak]

@sick shale

Besides, I never understood what it means

[exotic vault]

Yes...😅

[hybrid edge]

Hello everyone, I can not enter the game, I am writing such a message, help me, I did not use a third-party application how to be and what to do I worry about my account Notification
Download PUBG MOBILE from official sources. Using
modified versions of the client may make it impossible to enter PUBG
MOBILE. Violent violators will face serious fines.
at: 05/26/2021 01:03:12
Support Email: PUBGMOBILE [e-mail]
Conditions

[signal ferry]

السلام عليكم ورحمه الله وبركاته

[storm flume]

Please do not use languages other than English, @signal ferry. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hybrid edge.

[unkempt nova]

لدي مشكله في حسابي وخدمه العملاء لم تستطع مساعدتي ارجو المساعده

[storm flume]

Please do not use languages other than English, @unkempt nova. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dawn folio]

Hello i need help!

[unkempt nova]

I have a problem with my account and the customer service could not help me please help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @dawn folio. Remember to read through #faq before asking questions in the support channels.

[dawn folio]

No!

[unkempt nova]

I have a problem with my account, which is that the change country button did not appear due to the choice of a European continent during the incorrect creation of the account, and the customer service could not help me. Please help.

[feral forge]

account that is created in the EEA regions will not be able to change countries or regions at will due to the GDPR law.

[unkempt nova]

So what is the solution? My account is not opened in it at all, as long as the bonus is, and events do not appear even in the account. There must be any way for this error.

[night cloak]

You may create a new account if you’d like to play in another region, @unkempt nova.

[unkempt nova]

I want to open the bonus for me, at least

[languid gust]

is sharing account bannable

[night cloak]

Yes it is, @languid gust.

[unkempt nova]

And do you think that this is a fair solution after my biggest account dispensed with it with this easy?

[languid gust]

any chance you could show me where? I just wanna send it to my friend because hes asking for my account but I dont wanna get banned

[night cloak]

Most events are regional, @unkempt nova. The region you selected when you first signed up to PUBG MOBILE would’ve made you very much aware that you cannot change your region if you read the information provided. You may create a new account or counting to play on that account with the events you’ve at the moment.

[night cloak]

You can find PUBG MOBILES terms of service via #735483472432594994.

[unkempt nova]

I do not even know what country the account is on. My request is clear, my brother. I want the bonus to be opened at least for his heroism. The country must be changed to the country in which you live

[night cloak]

Subpoint 8.2, @languid gust.

[night cloak]

The country is what you select when you create your account.

[languid gust]

thanks!

[night cloak]

Your current in-game region is EUROPE.

[signal ferry]

السلام عليكم ورحمه الله وبركاته

[storm flume]

Please do not use languages other than English, @signal ferry. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

You’re most welcome! 😁

[unkempt nova]

You did not basically choose a specific country, well my brother, I only ask that the bonus be opened for me because it is not opened on the account at all since the account was created

@night cloak Can you help me, brother please feel free

[night cloak]

Kindly understand that all bonuses are regional, @unkempt nova. Your account was created in the EEA region and its not possible to change region. You may provide your feedback regarding this in #old. Kindly understand that we cannot help you any further regarding this matter and you do not need to repeat yourself again as I’ve given you all the information necessary. Thank you for understanding.

[unkempt nova]

Well, I do not want to change the region, now I want to activate the bonus heroism on my account

[languid gust]

right now I have facebook and twitter linked for my pubg account, if I unlink my facebook does it unlink instantly or can I cancel the unlink when I feel like it

[night cloak]

Manually unlinking will take seven days. You can cancel this anytime within the 7 days if you login via the social media you’re unlinking.

[unkempt nova]

@night cloak Please help my bro

[fervent basin]

just update google play support libraries

[unkempt nova]

@night cloak I just want you to open the bonus tournament on my account

I need help?

[olive dove]

@unkempt nova Bonus challenge is available for specific regions, we do not have any information about when it will be available in yours.
You may provide feedback about your interest in the challenge here #old , make sure to include your details (ID, region...etc.).
Please do not repeat the question as this is all we can do for you, hope you understand!

[unkempt nova]

@olive dove I do not know what my region is in the first place

[tiny falcon]

I have a problem, my account is in the European region, and I am outside the European region and I need help

[olive dove]

The screenshot you provided shows that your account belongs to European Economic Area (e.g. turkey).

[unkempt nova]

The change country button is not present in my account, and I have not chosen a specific country since the account was created

[olive dove]

If your account is in the European economic area, you can't change the region as it violates the EEA rules.

[olive dove]

Same answer as above, you can't change your region.

[tiny falcon]

exactly like the picture

[unkempt nova]

I do not know what my region is, and I did not choose it when creating the account. Am I a game programmer to know these details? I want the country in which I live to be the one in the account

[tiny falcon]

What Do you now.

[unkempt nova]

@olive dove I also mentioned to you that his bonus has not opened at all since the account was created

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tiny falcon. Remember to read through #faq before asking questions in the support channels.

[tiny falcon]

What Do you now

The same problem you have.

[pliant pollen]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pliant pollen. Remember to read through #faq before asking questions in the support channels.

[tiny falcon]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tiny falcon. Remember to read through #faq before asking questions in the support channels.

[pliant pollen]

My account was taking a band for three months. After opening the band, take ten months. Why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pliant pollen.

[green shoal]

My account has been hacked by someone and they are trying to steal it from me

[serene karma]

Can you still reach rp 100 if you miss out the daily missions that give you like 50 rp

?

[olive dove]

Yes, there are other ways to get RP points like opening crates.

[storm flume]

Please contact the customer service for further assistance, @green shoal.

[tiny falcon]

5746309043

I have a problem, my account is in the European region, and I am outside the European region and I need help

[drowsy wind]

Is it possible for the community to bring the attention to customer service.... just how bad it is to get help for this game. haha

[olive dove]

You can't change your region, and we can't help in this regard.
Accounts that belong to EEA can't be transferred to other regions as it violates the EEA rules.

Please do not repeat the same question.

[drowsy wind]

for 40 days I have been attempting to get help via ingame customer service. it is literally the worst experience i have had in any market anywhere in the entire world.

[olive dove]

Feel free to state your feedback in #old .

[drowsy wind]

nah its okay. I have been looping attempts to help the community for over 40 days.

I wish you could see my screen shots of the help provided. it is an actual joke. 🙂

[olive dove]

I am sorry that you have to go through such experience but please remember that the customer support team are people too, and there are only so many of them. We kindly ask for your patience and understanding while they get to your request.

[tiny falcon]

😩

[drowsy wind]

I completely understand, I think they are completely understaffed and should reach out for help given the major hack to their player base.

I am one member of this community and have dated help back to April 18th

by computer generated responses.

[tiny falcon]

I want to activate the reward challenge.

[drowsy wind]

The timers associated to our accounts such as flag, server, clan name and others make it hard to restore our settings. The timers associated to the social media accounts on the accounts make it almost impossible to secure our accounts in time of breach. Why have no changes been made by developers in the month to help the community fix some of these issues we are having? I currently have 2 social media links that have been added to my account I cannot remove. They must have been added for 20 days and have a 6 day timer to remove the account. Customer service asks me for the name of the social media account linked. It is impossible to answer that question as it was a hacker whom linked it. How is it possible to keep these support tickets open with customer service when they close the tickets and do not make any changes to help prevent further hackers from making changes to our content.

[olive dove]

This channel is meant for the support with game matters, your feedback is much appreciated and important so please consider stating it in #old to be considered by the community team.

[silent venture]

Hey I have a question for a friend of mine. He plays pubg mobile on his iPad and was wondering if he could change his profile picture.

He's wanting to add his own picture. He's only connected his account through apple

[olive dove]

The image shown in his game profile is the image in his connected social media.
So whatever image he wants, he should add to his apple account or maybe link other social media like facebook to have his FB pfp displayed in his account.

[drowsy wind]

He needs to link a facebook account and he will get the picture 🙂

change it ingame under profile display, avatar, social network avatar.

[silent venture]

He has an apple account. Does it have an option to add a picture to that? Sorry I'm not an apple user and he's an older man who isn't very tech savvy so I'm trying to help him as much as I can

[rough cargo]

Question -- How come when I go to Duo wins and I search by region -- NA Canada I see people with Canadian flags and they are on leaderboards but they don't have any actual stats in NA?

[serene karma]

But if I do all mission I will get it?

[dusk vortex]

Is gfx tool safe.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @dusk vortex.

[sick shale]

Regional stat-related rankings are only based on the flag

[night cloak]

Add Payload to custom matches 💩

[olive pond]

Hello can someone assist me about an enquiry about PMCO UK?

[clear berry]

Is war mode permanent now??

It's been perma on from 4-5 days

[olive dove]

How can we help you?

[olive pond]

So I have a friend in northern Ireland, but he lives on the border like half of his estate is in Ireland then the other half of the estate is in northern. Can he still play UK PMCO? Someone said if he isn't from northern Ireland completely then no but I wanna enforce it that scotland, england, Wales and all of Ireland can play under UK PMCO

Can you bring this up with someone higher up please.

[olive dove]

Republic of Ireland teams can't compete in UCK PMCO. If the player is from northern Ireland he can participate.
However, if he is from any other country including republic of Ireland then he can join as a foreigner player considering the rest of team members are from UK (at least 3 from UK).

[olive pond]

Also another question, can I enquiry about getting the Scotland flag into PUBG. I do not respect the UK flag, only Scotland flag but no scotland flag

I know about 100 players at least who want it

To rep their own country

And not UK.

[olive dove]

You can suggest this in #old .

[silk crag]

What is the size of this image

[night cloak]

PUBG MOBILE support, @silk crag. Your question does not relate to an in-game issue.

[silk crag]

Yeah I know but I want to know about the image size

[night cloak]

You may ask in #discord. But I believe all art work inside this server belongs to PUBG MOBILE. They may or may not help you. || I could be wrong.||

[night cloak]

Yes, @night cloak?

[mortal ember]

sorry i received this message on my account can i understand what it means

[night cloak]

They believe that your account has been accessed by an unauthorised user, @mortal ember. And have asked you to change all your passwords/enable 2FA to keep your account secure.

[mortal ember]

Thanks

[night cloak]

You’re most welcome!

This is the 4th time im reporting my issuse, ishould in the leaderboard but I don't see myself there, it's been almost a month and still i am not being able to see myself in the regional top , please give me a handful reason why is this happening to me only?

[dense pier]

Why am I not ranked on the server with points that allow me to be ranked among the top 100 on the server?

[acoustic plover]

my account has been banned, knowing that I have not used what would make me subject to the ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @acoustic plover.

[short saddle]

My account was banned for no reason or a reason I don’t know, please help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @short saddle.

[unborn mountain]

Refer to subpoint 3.14 on #faq

[marble talon]

That’s not true , you rules say and I quote “You are responsible for: (i) safeguarding the details of Your Account, including any passwords used to access Your Account and our services, and (ii) all use of our services under Your Account. You must promptly notify us if you know or suspect that Your Account or its password have been compromised. We will regard all use of Your Account as being by you, except where we have received and acknowledged your notification to us regarding Your Account and/or its password being compromised.” , and I have acknowledged the customer service about that so you’re responsible to keep my account safe

[unborn mountain]

you are responsible for safeguarding the details of your account
Dear, read properly.

[cold hawk]

If my friend and Me started a Match together in Solo and didn't team up and survived till last and then die , will that be voilating rules ?

[unborn mountain]

No, at last, you still, need to fight each other.

[marble talon]

Read the whole line please there’s an exception

[cold hawk]

Yes we Fight and kill each other , will that be voilating rules

[unborn mountain]

No, does not violate the rules.

[cold hawk]

Like we want to play in same match with same difficulty and see how we play but we don't team up and stay together playing like Duo , so will be get a ban ?

[unborn mountain]

No, your account won't be suspended for this.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shrewd furnace.

[unkempt nova]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unkempt nova. Remember to read through #faq before asking questions in the support channels.

[unkempt nova]

I need to know which country my account is registered in, because my country is ambiguous

[glass drum]

Now the hacker who stole the leaked accounts start to contact account owners and tell them to pay money in order to avoid getting there accounts banned for 10 years. Which means those guys who hacked those accounts knows that pubg in game support is useless. To be honest this is my last time play that game and I regret spending time and money on it.

[unkempt nova]

.@polar marsh I need to know which country my account is registered in, because my country is ambiguous

@polar marsh I need to know which country my account is registered in, because my country is ambiguous

[next stratus]

Can I find out the account has banded several times before or not?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @next stratus.

[pale hawk]

Hi, I’m helping a friend out. So recently her account was hacked into and the hacker changed the linked account to their own account, is there a way to quicken the process of changing the linked social media account.

[unkempt nova]

@polar marsh Can I find out the account has banded several times before or not?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unkempt nova.

[dapper hearth]

What should i do ?!

[pale hawk]

Yea she has it linked to others

Dayum okok, thanks for the help

Thanks mate, yea she’s just scared the hacker starts using hacks and all and gets her account banned

[prisma fable]

If you play a match with a cheater, how much do you get a band?

[unborn mountain]

You'll get a warning, repetitively playing will cause to a ban.

[unborn mountain]

Since you said you get banned 10 years, refer to @polar marsh's message @prisma fable.

[wary flint]

I was matched with cheater in randoms can I get my account banned

[topaz temple]

plz pubg help me

[unborn mountain]

Be more than happy to help you if you state your issue.

[night cloak]

how link email in pubgm i am not getting the code in email : (

[sage palm]

Why i am getting this message @polar marsh

[hollow bear]

Helo sir.

Please Sir help me. I have lost my 24000 rs & many people lose his money also .

One verified Youtuber ( GOOGLE BABA GAMING ) HE PRoMOTE SCAMMER PEOPLE in his video. The YouTube is doing paid promotion and promoting scammers that convince people to buy pubg account in cheap.

He promote the one telegram channel . i see his video then i am go to buy a new pubg mobile account . I see lots of account i am choose one account to buy & give the payment to the chanel owner .. He scammed my money he didn't give me replay he ignore me .

Please sir help .... pray_tone1pray_tone1

I have all prof ..

He scamed almost 4-5 lakhs Rs .

He also Sale a carding UC and hacks like ESP.

PLEASE SIR TAKE THE ACTION YOUTUBER & SCAMMER ALSO.

Helo sir.

Please Sir help me. I have lost my 24000 rs & many people lose his money also .

One verified Youtuber ( GOOGLE BABA GAMING ) HE PRoMOTE SCAMMER PEOPLE in his video. The YouTube is doing paid promotion and promoting scammers that convince people to buy pubg account in cheap.

He promote the one telegram channel . i see his video then i am go to buy a new pubg mobile account . I see lots of account i am choose one account to buy & give the payment to the chanel owner .. He scammed my money he didn't give me replay he ignore me .

Please sir help .... pray_tone1pray_tone1

I have all prof ..

He scamed almost 4-5 lakhs Rs .

He also Sale a carding UC and hacks like ESP.

PLEASE SIR TAKE THE ACTION YOUTUBER & SCAMMER ALSO.

[unborn mountain]

Please copy paste this on #copyright and send ONCE.

[pallid briar]

Have you tried restarting your device as it says?

[sage palm]

Yes, but doesn’t Change

[vale moat]

The mute is glitched help pls

[pallid briar]

I'm pretty sure that error code means you have internet issues.Maybe try switching to mobile data or a better internet connection and try again?

[sage palm]

Ok, thanks,

[pallid briar]

@sage palm And if that doesn't fix the issues maybe try using a DNS as referred to in Sub-point 4.3 of #faq.

No worries,hope it works out!

[cold maple]

I was hacked and changed the server, what should I do?

[unborn mountain]

Contact the customer service, and server you need to wait for the cooldown to end.

[pallid briar]

Check your spam folder maybe

[placid kraken]

Dear pubg Team,

Recently i have receved i massage "your account has be banned for violating regulation unlocks on 05-09-2030 then it's showing account is disabled

but i had not done any violence againts pubg guideline please return my pubg account

ID:- 5720887285‪
NICKNAME:- ĪīūĒīē

Thanks PUBG Team

[pallid briar]

Please file claim as referred to in subpoint 2.12 of #faq .

[long fjord]

I am reporting a YouTuber he promoted

A scammer

[unborn mountain]

Good.

[placid kraken]

@pallid briar my account has been banned by mistake and i need your help to fix this mistake, I didn't use any kind of fraud

[polar marsh]

Please refer to the private message from @polar marsh for further information, @placid kraken.

[sleek raft]

Someone is hacking my pubg own account Please help me

[storm flume]

Please contact the customer service for further assistance, @sleek raft.

[stone wedge]

@hollow bear So sad:(

[tepid scroll]

What is the settings to change the Grenade picker like this?

[near folio]

Why i am getting this issue from morning? I have tried switching wifi to data bht nothing change everytime this comes any solution please?😭

Any admins here please help

[pallid briar]

Setting > Basic > Quick throw

[past fable]

My scoping controls and my jump button are missing? I had to switch on jump/climb to get this jump button! someone help!

[near folio]

@pallid briar any help forme

[fleet wigeon]

Can you tell me the issue ?

[near folio]

@fleet wigeon Why i am getting this issue from morning? I have tried switching wifi to data bht nothing change everytime this comes any solution please?sob

[dire onyx]

What can I do about this?

[near folio]

Everytime error code comes

[dull parcel]

Just came back to the game and my season 4 clothes have disappeared except for my boots

[fleet wigeon]

Can you try using DNS
It's because of poor internet connection.

[near folio]

@fleet wigeon how this works ?

[fleet wigeon]

Install 1.1.1.1 from playstore

[near folio]

Ok I'll try then will inform you

[fleet wigeon]

Sure

[smoky moth]

i want to unlink Email hacker link my account with Email

[fleet wigeon]

Please contact in-game customer support

[dire onyx]

Where is that option

[pallid briar]

That error code usually means that you have a bad internet connection.Maybe try using a DNS as referred to in subpoint 4.3 of #faq.

[pallid briar]

Please check subpoint 5.2 in #faq.

[dire onyx]

I got this mail...which i didn't request.. somebody is using my account

[fleet wigeon]

In the settings bottom left ◀️

[pallid briar]

You might want to change your password of your socials so only you can access the account.

[dire onyx]

I did that but still someone is logging in and playing

[pallid briar]

You can report using https://bit.ly/3soBavK.

[frozen wedge]

@celest shadow can i delete someone on my rank popularitas ? cause he banned and he on top 2 at my account

[celest shadow]

Unfortunately, you cannot, @frozen wedge. You can hide your popularity instead.

[frozen wedge]

rip ,thanks anyway

[cloud thicket]

Please.i have changed my rigeon back to pakistan

[fleet wigeon]

You have to wait untill the cooldown timer ends.

[finite mason]

Hello, PUBGY, please help me with my account that was hacked and attended by there are people who have logged into the account wanting to steal it, and I also have access to it to cancel the link of their e-mail. Approximately 16 thousand dollars and my account is old, so it is impossible for me to violate the user agreement and we have spent a lot of money on my account. Please, the management of PUBG in the Middle East, follow the order of the account because it contains many things that belong to me. Thank you for my duty and thanks for the customer service
Approximately 16 thousand dollars and my account is old, so it is impossible for me to violate the user agreement and we have spent a lot of money on my account. Please, the management of PUBG in the Middle East, follow the order of the account because it contains many things that belong to me. Thank you for my duty and thanks for the customer service
حوالي 16 ألف دولار وحسابي قديم ، لذا من المستحيل بالنسبة لي مخالفة اتفاقية المستخدم وقد أنفقنا الكثير من المال على حسابي. من فضلكم ، إدارة PUBG في الشرق الأوسط ، إتبعوا ترتيب الحساب لأنه يحتوي على أشياء كثيرة تخصني. شكرا لواجبي وشكرا لخدمة العملاء
approximately 16 000 dollars and my old Fa is impossible to do I am violating the user Agreement Luna so much money p proposal was designed my account please from the administration to Bobjee in the Middle East is to follow up the account Anho contains p many things belong to me and thank you Boajabi and thank you for customer service ID:5228357573
The date the account was attended:24/11/2020
account name:KFC〆MOHAMD
ما يقرب من 16000 دولار وفا القديم الخاص بي من المستحيل القيام به أنا انتهك اتفاقية المستخدم لونا الكثير من المال ص صمم حسابي من فضلك من الإدارة إلى Bobjee في الشرق الأوسط لمتابعة الحساب Anho يحتوي على العديد من الأشياء تنتمي لي وشكرا لكم بواجبى وشكرا على خدمة العملاء
اي دي حسابي:5228357573
اسم الحساب:KFC〆MOHAMD
تاريخ حضر الحساب:24/11/2020

[storm flume]

Please do not use languages other than English, @finite mason. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @finite mason.

[hollow echo]

Ok

[meager hatch]

Hi, actually I forgot that which email is linked to my pubg account. Is there any way i can find it out ?

[unborn mountain]

Contact the customer service, they'll give- you- a hint.

[meager hatch]

k

[pastel grove]

I am not play with hackers but 7 days ban

[cold hawk]

@celest shadow can you help me in a doubt

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pastel grove.

[gritty glade]

My YouTuber friend Received this copyright strike from Tencent. But why?
PUBG MOBILE KR is not Tencent property. It's Krafton Inc. properties.
So why Tencent give him to strike?

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @gritty glade. We may otherwise have to mute you.

[gritty glade]

Pk

[celest shadow]

How can I help you?

[cold hawk]

If my teammate and I start match together and get same match again and again and don,t teamup and play legit , Will that can lead to suspension of our account or violating any rules

[unborn mountain]

I've answered your question to that before, no.

[cold hawk]

I M afraid and my friend too

[brave wolf]

You can search in Gmail app
Pubg mobile email verification
That's mail contains that email

[cold hawk]

I just need a guarantee about it and Don,t want my Id to go in bronze

[unborn mountain]

The team needs to see if you're meeting up with a player and didnt shoot each other.
If you didnt, you should be fine.

[cold hawk]

WE TAKE FIGHT WITH each other in End circle and we stay apart like 300m

[heavy vortex]

Why even do it if you're afraid and u know it's wrng. 😐

[cold hawk]

Just see how each other play in same match , like who dies first and how 🤣

We play like normal Solo but we just do is not to take fight with each other

Just avoiding hackers

[grim breach]

i dont have any problems but is BGMI (Battlegrounds mobile india) actually coming out on 10th july?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @grim breach.

[grim breach]

😦

[valid current]

Hi Pubg support Team please talk with me

[unborn mountain]

Please explain your issue, I can't understand the pic.

[valid current]

I take ban for ten years and I don't do anything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @valid current.

[turbid flame]

Is this grafitti for a limited usage?

[uncut tapir]

I didn't pick gun up or anything cause I just landed why

[unborn mountain]

What happens when you press the shoot button?

[turbid flame]

...

[uncut tapir]

I punch

[unborn mountain]

A bug, report it on #old.

[astral thunder]

Any mods??? Here .

[unborn mountain]

What do you need them for?

[astral thunder]

Can someone help me ..why am i getting this

[astral thunder]

Yes urgent

[fallow raft]

Hacker please ban.

[night cloak]

Kindly contact in-game support for assistance regarding your matter, @astral thunder.

[astral thunder]

But can i know why is this happening??

[night cloak]

You may ask your support agent such questions.

[astral thunder]

U know they dont reply immediately..

[turbid flame]

Permanant grafitti or limited uses?

What about the godzilla?

[night cloak]

Correct. But they’ll have information regarding what’s happening.

[astral thunder]

Which one shoul i choose though?

??

[unborn mountain]

Press top right

[astral thunder]

??

Is my account at risk?

[humble aspen]

Hello.
I am from Pakistan and I want to change my in game region back to Pakistan but it is not changing. Please help

[night cloak]

I believe so yes, @astral thunder. Kindly contact in-game support as if your account has been hacked.

Could you please elaborate, @humble aspen. Are you receiving errors of any sort?

[humble aspen]

Yes parameter error

[pallid briar]

I believe they are one time use.

[humble aspen]

It tells that a verification code will be sent to my phone number but no code is received by me

[night cloak]

Kindly contact in-game support, @humble aspen.

[humble aspen]

Ok

[pallid briar]

They're all one time use as far as i know.

[turbid flame]

Oh ok, but it says buy it permanently for the godzilla one

[astral thunder]

@night cloak i cant get any response. I did it but nothing happened??

[wide void]

Contact ingame support for assistance and refer to #faq 5.5

[astral thunder]

Why is it showing like login agin in 126 sec ??

Like that?

[pallid briar]

I think it means it's permanent as if it won't disappear like the limited time graffiti.
For example the pmpl graffiti is limited time and it'll disappear after a while but this is a permanent.Not sure tho.

[wide void]

You have reached login limit that's why wait until the cool down overs and login again

[astral thunder]

And why i canno log in with another account..?? .??? Too is that alos hacked 😢😅😅😅

[wide void]

Login cool down must be over to login again

[astral thunder]

Nha i know that .
But when i try to log in from another account then it is still showing me error of ..loged in into newer version??

Btw my social media accounts are working well too,

😅

[wide void]

Try repairing the game or reinstalling and restart the device afterwards a routine repair should do

[astral thunder]

..

[glass drum]

Wrong this is a way the hacker do to make the victim unable to enter with his account. And they play with the game files to do so repair won't make it work.

[astral thunder]

So what can i do??

[wide void]

Piston refers this solution so I will also refer this as I Dont recommend any modifications in files and getting his account suspended

[astral thunder]

There's noway that i can play from my account anymore ?? Should i leave 😢😢😢

[wide void]

If the above solution doesn't work try contact customer support via this conversation

[misty saddle]

I need help regarding my pubg account

[rose moon]

Try to repair the game that worked for me

[rose moon]

What help

[astral thunder]

Repair what ?? I just uninstalled ..and reinstalling it

[misty saddle]

My pubg account is hacked

[wide void]

@astral thunder this

[rose moon]

What has happened?

[wide void]

Contact ingame support for assistance follow this Conversation

[misty saddle]

@rose moon sir my pubg account is hacked and I am unable to login now hacker just hacked my gmail and got access to third link and Facebook itself

@wide void I have done it they are not replying anymore

[wide void]

Read #faq 5.5

[astral thunder]

Ok ..
Why my cool down is still 296 sec can i know?

[wide void]

I guess you have tried logging in many times and failed 🤷‍♂️

[rose moon]

Same happened I got response from them

[astral thunder]

So when will it end ?

[misty saddle]

@rose moon it is taking a longer time

My account is mythic fashion

[wide void]

After 300 sec over

[misty saddle]

I am afraid I hacker ban it

[rose moon]

Just 15-20 min

[astral thunder]

Ok i am reinstalling it

Why am i getting this???

[wide void]

Try changing dns

Refer to #faq 4.3

[fiery ruin]

when an update will appear that will allow new and powerful phones 90 fps, such as poco f3, rog phone 5, mi11?

[astral thunder]

Ok💜

[wide void]

No information regarding this yet

[red dawn]

Hello, I am not in the ranking of Ukraine, although I have enough kills to be there (top 15) almost every day. this week did not receive a title at all

[fiery ruin]

ok, thx

[karmic dragon]

@rose moon @polar marsh sir my account is hacked the hacker just hacked my facebook account and then hacked my pubg account and he just changed my account name everything i am helpless plzzz help

[wide void]

#faq 3.14 read please

[rose moon]

Try to contact in game support

[wide void]

Contact ingame support there isn't much that can be done here follow up this Conversation

[red dawn]

It's not my problem in 3.14 faq

[rose moon]

@karmic dragon follow this process

It will help to recover you acc

[karmic dragon]

they cant help me they said if you dont have access to youe facebook account then we cant help

[wide void]

There is nothing that can be done on discord unfortunately

[karmic dragon]

can anyone help

[wide void]

Then your account might be under security inspection it will be ranked after the inspection period over

[karmic dragon]

i have contacted them everywhere

but no help

[wide void]

No one here can help regarding the issue you are facing unfortunately only customer service ingame can help @karmic dragon

[red dawn]

I get this security check every day. not tired?

I am a player in CIS teams and cannot get my title. Bruhh

[astral thunder]

@wide void i tried using dns changer but when i use it..only loading it poppping i cant enter ??

Hellloooo???

Yooo anyone

[night cloak]

You can contact customer service via game settings, please refer to #faq subpoint 5.3 for futher instruction, @astral thunder.

[turbid flame]

I see ok thanks

[proud estuary]

I need to cancel my account link in the email

This is an ID

594422217

Thank you

The reason for the removal is that the email is hacked.

[night cloak]

You can contact customer service via game settings, please refer to #faq subpoint 5.4 for futher instruction.

[proud estuary]

Ok thx.

[spiral quarry]

Sir i am creating account with temporary email now when i open my account it's says verify by code but Facebook Google Play games not link on my account now temporary mail and password but temporary mail gone please help me

[storm flume]

Please contact the customer service for further assistance, @spiral quarry.

[spiral quarry]

How to connect

I have not temporary mail

[night cloak]

Kindly contact in-game support for assistance regarding this matter. You may refer to #faq subpoint 5.4 for further instructions.

[astral thunder]

.

I don't know what's going with pubg nowadays. Serious glitches..for no reasons😑😑😅

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @astral thunder. You can also submit a report in #old in compliance with the channel's pinned instructions.