questions

[wide void]

#discord

[night cloak]

sorry..wrong channel

[high frost]

I am playing on gameloop 7.1 when i fire 30 bullets from M416,bullets are not properly contacting the enemies earlier they have a good gripto knock enemies

What can i do so that bulleta get contact with enemies

It is some what because of aim assist

[night cloak]

@high frostYou may take the emulator role in #481204134859505684 and access the emulator support for your query.

[high frost]

Thank you

[uncut orchid]

I lost my old pubg mobile ID
I tried everything

[wide tinsel]

I was having about 3k battle coins in bonus challenge in october 2020 will it stay forever?

[night cloak]

Please contact in-game support for account related issues.

[uncut orchid]

I tried bro

Almost 100 times

I want to connect directly pubg mobile support team

[night cloak]

Just one report with all the relevant information will be enough. You need not try 100 times.

And according to #faq 5.5 :
The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[uncut orchid]

Bro trust Me I give all the relevant information about my old and new ID and nothing happen I'm trying other way to get it back

[night cloak]

The in-game support is your best chance of recovering the account. I'd advise you to keep trying.

[uncut orchid]

This is what they say

[slim oracle]

Someone hacked my account

[night cloak]

And have you followed through? You may try recovering your social media accounts as advised.

[uncut orchid]

Is there any way to content pubg mobile customers care or other

[night cloak]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. @slim oracle@uncut orchid

[uncut orchid]

Ok thanks

[storm flume]

Please contact the customer service for further assistance, @slim oracle.

[slim oracle]

He linked his googleplay , i can login in only with Twitter and my e-mail

[unkempt nymph]

I want to report a cheater

[cloud rampart]

gonna ask something weird

when in tournament

the community tournament

[thorn apex]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @unkempt nymph. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv

[cloud rampart]

i was setting my gyro and i scrolled down see the europe server

[cold hawk]

Am i GOING to banned

[cloud rampart]

meanwhile the #events says Asia

for 24th May

[night cloak]

Your account is under observation for suspicious behaviour and u may be suspended if found repeating your offences.

[cloud rampart]

waiting for response

[haughty bridge]

If anyone can help me please
my pubg mobile is too much laggy even though the ping is 60ms the bullets doesn’t get registered desync in most cases (already tried reinstalling game and resetting the device) tried changing isp still same issue sometimes the character movement becomes well but most of the time the problem persist
Device- iPhone 11, ipad mini 5

[cloud rampart]

go die

[night cloak]

You are not allowed to promote anything on this server

[night cloak]

Feel free to post it in #old

[cloud rampart]

say goodbye you little brat akham

bruh

[haughty bridge]

O sorry i will post in #old

[cloud rampart]

how that be logic even my main server is asia lol

[weak fiber]

hey there !! can anyone help me someone linked my account and he is hacked my account he jsut removed all my friends and he raped my clan :@:@ anyone can help me pls tell me ...

[halcyon sundial]

Anybody can tell me If your under 16 Can u Play with your Guardian Constent ?? Any Moderator Im talking about PMNC PAKISTAN

[thorn apex]

It might have been a bug then. Feel free to report it.

[night cloak]

Contact the in-game support for further assistance

[halcyon sundial]

@thorn apex

[cloud rampart]

i try my best then

[vapid pendant]

How many social media accounts we can add in Pubg global version

[wide void]

Contact ingame support for assistance follow this Conversation

[cloud rampart]

actually in game, not server@wide void lol

[weak fiber]

اثغ فاثقث

[wide void]

Ahh wait I think I miss read your msg

[storm flume]

Please refer to subpoint 2.3 in #faq for further information, @vapid pendant.

[wide void]

What are you trying to say please elaborate

I did not understand your concern

[cloud rampart]

alright.

[thorn apex]

I'm not aware of PMNC regulations. I'd request you to wait for a moderator to answer.

[wide void]

You may find this information in rule book or faq of tournament

[feral forge]

no self promotion allowed, please go through our #735483472432594994 before you post anything, failure to abide by this warning will lead to further moderation actions, @finite ivy.

[cloud rampart]

the community event in #events says 24th May is for Asia but when in-game it shows Europe game server and I getting confuse@wide void

[wide void]

Yes that was the answer I gave 🤷‍♂️
Refer to this message by error

#discord message

[storm flume]

Please do not use languages other than English, @weak fiber. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[weak fiber]

hey there . someone hacked my account and he linked an email on my account he can open my account he jsut removed my friends and he removed my clan :@:@ pls someone help me !!

[storm flume]

Please contact the customer service for further assistance, @weak fiber.

[vapid pendant]

May I know how this is possible

Someone hacked my account and linked these accounts. Do needful

[feral forge]

please contact the in game customer service for further assistance, you may refer to the steps in this screenshot as reference.

[night cloak]

What is the meaning of pan symbol in start button??

[night cloak]

It means that the next match is a key (important) match. You are close to level up to the next tier.

thankyou

i was scared that i am going to ban oof

Hey, my account is deleted without a reason and I tried the in game customer service but it didn’t help me. I linked my account to fb for 3 years and it’s still linked but when I try to log in it starts me from the beginning

[hollow hedge]

deleted?🤨

[thorn apex]

Contact ingame customer service for account related issues.

[night cloak]

If you had linked any other social media to your account, try to login through that, and check whether your FB is still linked, else contact the in-game CS as stated above.

My fb is still linked I checked but I don’t have any other social media linked. I will try sent an email. Thank u

[sleek raft]

My global I'd was hacked please help

My uc and popularity all decreased

Please help

Pubg

[night cloak]

Please try to recover your compromised social media and then contact the in-game support

[sleek raft]

I therd party logined

[hollow hedge]

If you have given your account information to somebody else, they might have deleted your account, @night cloak

[night cloak]

I didn’t give my information to anyone I don’t know what happened my friends said they can’t find me in the game

[sleek raft]

All changed my account name, country,server please help to recover

[hollow hedge]

Oh, then contact Customer Service from the in-game page.

[storm flume]

Please contact the customer service for further assistance, @sleek raft.

[unkempt nymph]

I want to report a cheater

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @unkempt nymph. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[sleek raft]

It's not help in costomer support

[night cloak]

@night cloak what do you mean recover?

I can log in to my Facebook account I don’t have a problem

[cursive parrot]

I have a problem

[hallow gulch]

Account related issues are only handled with customer support, we cannot assist you here on discord, @sleek raft.

[sleek raft]

How to go costomer support

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @sleek raft.

[sleek raft]

Pls tell

[cursive parrot]

I am at the top 10 in solo wins in my country..but I didn't get the title

[night cloak]

that was for someone else.(||for this guy@sleek raft||)
i advised you to contact the ingame support.

[sleek raft]

Just how to recover my uc please tell

[night cloak]

Ok

[sleek raft]

Please help me in discord server

[hallow gulch]

Spent UC cannot be refunded, please avoid discussing this here any further.

[sleek raft]

Atleast server change pls

[hallow gulch]

We are not able to manage accounts as we are not affiliated with the in-game support, @sleek raft.

[sleek raft]

What can I do how to recover my server and contry

[hallow gulch]

Contact customer support.

[sleek raft]

How to contact

[hallow gulch]

Refer to subpoint 5.4 in #faq, you've been told how already, @sleek raft.

[elder bloom]

I have already filled form for official room card but still haven't got any mail yet

[weak fiber]

can anyone help me here please !

[hallow gulch]

You have been told to contact customer support. Please avoid repeating the same issue, @weak fiber.

[elder bloom]

.

[weak fiber]

aa ok ,, so they will talk with me about that ?

[hallow gulch]

You'll receive an e-mail if your request has been accepted.

[hallow gulch]

For account related issues, customer service will be able to assist you, yes.

[cedar frigate]

I still haven't received my UCs, I've hidden my order numbers so that I don't have my screen stolen

😫

[storm flume]

Please contact the customer service for further assistance, @cedar frigate.

[weak fiber]

hmmm lsn im new here sorry .. i dont udnerstand eveything here its my first time ,,, i just wanna know where they gonna talk with me ...

[hallow gulch]

You'll be able to contact customer support in-game, refer to the screenshot.

[weak fiber]

i came here cus im worry about that .. if i speak with them there i think that systym gonna bann me, and i dont wanna lost my account thats all ...

[fleet hollow]

Hello my account was banned even though i didn’t use anything! Please reconsider the ban
nickname Opystil
Id 51234617881

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet hollow.

[solid shuttle]

Please, I contacted support, but the response was automatic. I want to know how to cancel the link of the hacked phone number to my account.

[hallow gulch]

Try again, we cannot help you with such.

[hallow gulch]

Why would they ban you?

[solid shuttle]

@hallow gulch But they are not responding to me even though I sent them a copy of the shipping bills

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @solid shuttle.

[final nymph]

@onyx dagger when 90 fps actived in asus rog phone 5

@polar marsh Hello, Tansent. I would like to ask you about my new phone asus rog phone 5 8 ram 128 rom

Snapdragon 888  144 screen refresh rate  But inside PUBG MOBILE, it only occupies 60 frames. Why? Will an update for 90 frames for the phone come within the game or will it never support it?  I would like to answer me as soon as possible. Please I would like answers and thank you 🥺😮

[solid shuttle]

Hacker has linked his number to my account My ID number is 5476288433

@storm flume Hacker has linked his number to my account My ID number is 5476288433

[feral forge]

if the option is not available to your device, you may need to wait until the game to support your device, feel free to submit your suggestions and feedbacks in #old, @final nymph.

[storm flume]

Please contact the customer service for further assistance, @solid shuttle.

[silent hemlock]

I want help i get this message while the game is updated

I don't know why this is the first time

[solid shuttle]

@storm flume I called them but the answer was automatic

[silent hemlock]

@storm flume help

[hallow gulch]

Try repairing your game, @silent hemlock.

[silent hemlock]

Okay

[solid shuttle]

@storm flume Please check on my account 5476288433

[silent hemlock]

Thanks

[proud prairie]

Hello dear developers of pubg mobile, I would like to ask you for help, since my game account has been blocked for 10 years, can you please solve this problem since I did not commit any violations my ID5751130530

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proud prairie.

[silent hemlock]

Thanks it worked

[hallow gulch]

Please note that we are not affiliated with the in-game support team, therefore we cannot assist you here on discord. Please contact CS again.

[final nymph]

@feral forge thanks

[solid shuttle]

@hallow gulch How do I contact them I want their official email

How do I contact them I want their official email

[hallow gulch]

The email is meant for general inquiries only.

▪︎[e-mail]

[low cape]

Hello.

If i bought this i will get my 2k uc back?

Anyone help or tell me :)

[solid shuttle]

@hallow gulch How can I chat with them on this link

[feral forge]

you may refer to this video, it explains the RP Activity Pack very well:

▫️ https://youtu.be/mX-xvslBtV0

[fleet wigeon]

When will we get the rewards of PMPL SouthAsia Giveaway ?No In-game mail too,. .
I am still waiting

[solid shuttle]

My account was hacked and the hacker ducked his number on my account and I have receipts for the latest payments and things that prove this is my account.

[balmy notch]

Hello...Any way to recover back a pubg m account which the twitter linked in is stolen?

[onyx dagger]

If you have the access to the game account, then you may contact Customer Service in-game regarding this.

[onyx dagger]

Please contact Customer Service in-game.

[balmy notch]

right now...i can't access it

[sleek raft]

My account is hacked

[onyx dagger]

Well, if that's the case, you may refer to #faq 2.8

[atomic shoal]

look at them Developers. Their Accounts are being hacked easily cuz of your leaked data and you call it a rumor 😬 😬

[onyx dagger]

Do you have the access to your game account at the moment?

[sleek raft]

Costomer support not use

[onyx dagger]

Did they respond?

[sleek raft]

Please help me on discord

[celest shadow]

How can we help you, @sleek raft?

[sleek raft]

I lost my server and country please help to change

Costomer support not use

Hacker is hacked

[celest shadow]

You will need to wait for the cooldown before you can switch to another server or switch to another country.

[sleek raft]

I changeing my server 60 days wait how

[celest shadow]

You have to wait for the 60-day cooldown.

[solid shuttle]

@onyx dagger @onyx dagger They didn't help me. Can someone check my account? 5476288433

[sleek raft]

Hacker is changed not me

I Logined third party login

[shy swan]

Good afternoon. A new mode against Mechagodzilla has been released. I played for the first time and I liked it. I decided to play again. But for the fact that I played the mode for the second time, my account was blocked. Please, help me!

[solid shuttle]

They didn't help me. Can someone check my account? 5476288433

[sly comet]

I got killed by a guy glitching throu wall when jumping and prouning is that allowed?

[sleek raft]

Pubg please recover I lost my items

Please help me

[night cloak]

It's not allowed as it counts as exploiting bugs. Feel free to report him.

[final radish]

Hey! Today I played a mode where Godzilla and Kong versus Mechagodzilla, so when I played that mode I was blocked after it. Help me please
Nickname: WarkutYT

[onyx dagger]

Did they respond? If they did not respond, please be patient for their response.

[celest shadow]

Please make sure that you have secured and/or recovered your social media accounts as well as securing your PUBG MOBILE account by changing your password or signing out unknown devices, @sleek raft.

For your information, it does not matter if the unauthorized person had made changes to your account, you are responsible to secure your accounts and not let anyone access them.

[shut ivy]

my girlfriends account got hacked what should i do?

[heavy vortex]

Hi, I saw 3 reports including getting banned for playing mechazilla mode, for example this. Any views? 🤔

[weak fiber]

cus its just a systym not a human to udnerstand ,, i thin im gonna lose my account befor anyone help me thats all

[solid shuttle]

@onyx dagger Yes, they answered, but they did not help me. Can you send the profile of my account to the company so that they can check the account better because my account is currently please 5476288433

[celest shadow]

No information in this regard.

[weak fiber]

look what he did to my account :/😕

[patent scarab]

I am rank PUSHING players teamup & killed me😭

[celest shadow]

Please use #media instead, @gray shale.

[celest shadow]

Please report teamers using the built-in report function.

[storm flume]

Please do not use languages other than English, @tropic quarry. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @weak fiber.

[patent scarab]

I reported but they are still playing

[tropic quarry]

Hi, I want to talk to support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tropic quarry.

[proven scaffold]

@celest shadow can you tell me daily limit of scrap coupon gifting???

[heavy vortex]

May I.🤧

10 classic and 10 premium per day.

[proven scaffold]

To gift ???

[heavy vortex]

Yep.

Since you can only gift by uc and the uc ones are limited to 10 per day,10 each.

[celest shadow]

You can refer to @heavy vortex's answer above.

[scenic lynx]

Who handles the cheating reports done online here?

[halcyon sundial]

He didn’t answered till now

[steel stump]

ما سبب حظر حسابي
5516981629

[storm flume]

Please do not use languages other than English, @steel stump. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[steel stump]

ما سبب حظر حسابي

[storm flume]

Please do not use languages other than English, @steel stump. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[odd cave]

Just a Doubt Streaming Beta PUBG Mobile will Give My Channal Strike? @celest shadow

Coz its Like Leaking Upcoming Update!

[steel stump]

Why was my account blocked?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steel stump.

[celest shadow]

Not at all. It should be fine.

[odd cave]

Are You Sure? is it Safe?

[celest shadow]

Yes, I am sure.

It does not violate PUBG MOBILE's terms of service.

[odd cave]

Thanks Piston.||You are The Best ❤️||

[toxic jackal]

My account is also frozen due to abnormalities detected in the emulator. What is this nonsense?

[odd cave]

You Have Already Posted in #emulator-support Wait for a Emulator Staff To assist There.

[upper meadow]

عرب

[storm flume]

Please do not use languages other than English, @upper meadow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[toxic jackal]

@odd cave I was playing arcade and this message pop ups for no reason

[final radish]

Hey! Today I played a mode where Godzilla and Kong versus Mechagodzilla, so when I played that mode I was blocked after it. Help me please
Id: 5595153819

[polar marsh]

Please refer to the private message from @polar marsh for further information, @final radish.

[cobalt lion]

hi i take hashtags in my flag yesterday but when i see it in the regional ranking its say on my account unranked why ?

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @cobalt lion.

[upper meadow]

في عرب

[storm flume]

Please do not use languages other than English, @upper meadow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[upper meadow]

hay

no

[velvet walrus]

Help me please 😭

@celest shadow

[night cloak]

We provide support for the Global version of pubgm only.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @velvet walrus.

[velvet walrus]

This message Not for you..

[night cloak]

I'm sure they will reply the same..anyways never mind.

[velvet walrus]

Please give me pubg mobile lite Discord Server link @celest shadow

[celest shadow]

There isn't a Discord server for PUBG MOBILE LITE.

[slate egret]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @slate egret. Remember to read through #faq before asking questions in the support channels.

[vagrant onyx]

@slate egret what is it ?

[storm flume]

Please do not use languages other than English, @upper meadow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cobalt lion]

@storm flume I get the hashtag in my country flag but still unranked in the top 100 my account not selected us abnormal or anything else? so why !

[young storm]

How to report Instagram account selling PUBG Hacks and UC?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @young storm.

[native radish]

hey
some one stole my pubg account and when i returned it i found that it's got banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @native radish.

[raven void]

@celest shadow

Need to discuss something

[bright rock]

My friend's pubg mobile Id was hacked[middle East server (Saudi Arabia)] and was sold on telegram. It was linked to her Facebook. The person who bought it told me he got it for $450. She's my only friend, please guyz help me get it back. I tried contacting pubg mobile support but it does not work. I beg for help. Please get me her Id back. I beg😭😭😭😭

[raven void]

Like a bug or glitch

I was gonna say that

[strange sky]

Anyone can help me to unban my account ?
I’m not hacker really

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strange sky.

[bright rock]

I don't have the money to buy it back from him. Please pubg help. 😭 I'm begging you

I won't quit until I get her Id back. Guyzz please help me

[raven void]

I'm just a customer

[bright rock]

Please help me get it back

What kind of security do these people have. Please help me

[pallid briar]

For account related issues, you should contact the customer service in-game. You may refer to subpoint 5.4 in #faq for further instructions.

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[quaint carbon]

Hi @polar marsh way ban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quaint carbon.

[pallid briar]

Please refer to sub-point 2.12 in #faq.

[twilit zephyr]

Peace be upon you, can I contact the support

[pallid briar]

Yes,Please refer to sub-point 5.4 in #faq

[night cloak]

hi im new i have samsung galaxy A10 with 2 GB ram wich graphichs settings are better to prevent lag? and frame drop?

[thorny dirge]

Hi, I found a group here in the telegram on cheats for Pubg Mobile, please block them.

[night cloak]

I want to change my region to pakistan but am unable to do it because i don't receive the verification code. I think it's a glitch. Please help

[thorny dirge]

https://t.me/leonhack2

[stable vale]

I want to talk to support is necessary

[pallid briar]

Try using the lowest graphics settings (smooth) for better performance.It can work in some cases.

[thorny dirge]

Help pleas

Support

Ban pleas telegram group

[pallid briar]

If you have information about a cheat software, or a Telegram group that features PUBG MOBILE cheating softwares, they can be reported directly to http://cheat-collect.pubgm.cc/.

[pallid briar]

You can state your issue here and wait for a staff to reply!

[night cloak]

Please help I can't register in pmcc because of this

[fossil pike]

هو السلام عليكم انا بتوجهني مشكلة كبيرة

[storm flume]

Please do not use languages other than English, @fossil pike. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[stable vale]

@pallid briar I took Ban. Why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stable vale.

[pallid briar]

Please check out sub-point 2.12 in #faq

[wide void]

Delete the link and report it via link given by @pallid briar

[fossil pike]

How are you i need help

[pallid briar]

Please state your issue here.

[wide void]

You can use #pubg-mobile for this conversation as this channel is intended to state ingame issues

[twilit zephyr]

My account at 262 Mythic. and I did not make a mistake, and I did not use any third-party program, Or anything unethical inside the game, and I was accidentally banned and I hope to get my account back in business again

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twilit zephyr.

[pallid briar]

please check sub-point 2.12 in #faq.

[wide void]

He got it in dm 🤦‍♂️ no need to mention again

You should not discuss suspension quarries as we can't answer them they get dm automatically

[thorny dirge]

Pleas

[wide void]

What's the issue?

[thorny dirge]

I baned hack, telegram group

[night cloak]

Are pubg devs working on 120 fps graphics or not? pls I need to know before purchasing my next phone.

[wide void]

There is no information regarding this

As of now I don't think 120fps is underdevelopment as 90fps recently got released 🤷‍♂️

[night cloak]

@wide void are u a mod sir?

[wide void]

I am certainly not a mod but I am helping here 🤷‍♂️

[night cloak]

I just asked cause infos like that can only be known to pubg’s team

Thx tho

[wide void]

That is not completely true but some information is only disclosed to management 🤷‍♂️ so all the information I have 120fps is not underdevelopment I guess ❤️ your welcome

[fossil pike]

How are you i need help

[wide void]

Yes?

[cyan copper]

Help me pubg mobile my account isbin danger

[wide void]

What type of danger?

[cyan copper]

My account was hacked

[wide void]

Contact customer support ingame follow this Conversation for reference @cyan copper

[cloud anchor]

السلام عليكم عندي مشكله بخصوص حسابي في ببجي وارجو الرد

[storm flume]

Please do not use languages other than English, @cloud anchor. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cyan copper]

I have contacted many times and sended mail but no response

[wide void]

Check #faq 5.5

[cyan copper]

It took more than 40 days

[cyan copper]

I need to unlink email

[thorny dirge]

@pallid briar Error chat(

[wide void]

Refer to #faq 5.5 it may take some time be patient while waiting for unlinking you have been give a picture to follow the conversation do it you will be connected with team members ingame

[cyan copper]

They said they can't help as I am in india

[cyan copper]

I need to Unlink email

[wide void]

Then there is nothing else that can be done

[cyan copper]

Plssss

[wide void]

You will have to wait for bgmi to release and then contact their customer service@cyan copper

[cloud anchor]

يا جماعه عندي مشكله في حسابي في ببجي وارجو الرد عليا

[storm flume]

Please do not use languages other than English, @cloud anchor. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fossil pike]

I neen help

[wide void]

What help?

[errant estuary]

Hello, I have a problem with an in-game purchase. I bought 1 Godzilla roulette draw for 10 uc, after a minute of loading I had 190 or more uc withdrawn. Please return lost uc.

[wide void]

You may contact ingame support for this issue

Be precise with the bot and will be connected with team member and be patient while waiting it may take some time to get connected refer to #faq 5.5

[solid forge]

Worst support for pubg in all countries

No security

[errant estuary]

How do I contact a technical support member?

[solid forge]

Who r u

[solid heath]

Why there is k/d and rank in game where there is inequality in game are this game developers out of mind

[wide void]

Ingame support might be a good idea

[solid forge]

But not possible

[wide void]

For what purpose do you want to contact?

[errant estuary]

I want to contact technical support

[wide void]

I might give you a conversation to follow to get support

[wide void]

For?

[errant estuary]

I have a problem with an in-game purchase. I bought 1 Godzilla roulette draw for 10 uc, after a minute of loading I had 190 or more uc withdrawn. Please return lost uc.

[wide void]

@errant estuary contact ingame support

[unborn temple]

hey

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @unborn temple. Remember to read through #faq before asking questions in the support channels.

[cobalt lion]

I get the hashtag in my country flag but still unranked in the top 100 my account not selected us abnormal or anything else? so why !

[errant estuary]

How can I contact support?

[unborn temple]

my account has been hacked

what should I do

[wide void]

Contact ingame support follow this Conversation

[wide void]

Refer to #faq 3.14

[night cloak]

When is the new update coming out?

[unborn temple]

is it okay if I write an email to policy email pubg

[wide void]

That would not help you as its ingame issue and will be resolved if you contact ingame support

[errant estuary]

I did not find an exact answer to my problem there. I need to contact the developers

[wide void]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them. We kindly ask for your patience and understanding while they get to your request.

[night cloak]

.

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[fossil pike]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fossil pike. Remember to read through #faq before asking questions in the support channels.

[fossil pike]

Please lneed help

[feral forge]

please state your issue, @fossil pike.

[visual roost]

احتاج مساعده

[storm flume]

Please do not use languages other than English, @visual roost. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[surreal geode]

Everyday after 1 or 2 matches, the next match my game just stops on loading screen like u can see the bullets go 1,2,3 over and over again and this has been happening since last week of last season and it's annoying cos they I load up late during jump phase and can't always go where I need to.

Device- red magic 3s 258gb 12gb ram
Using 4g

[long trellis]

My friend account have uc deduction how he know how much deduction he have any way to see the deduction?

[delicate steppe]

Is GFX tools getting me banned?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @delicate steppe.

[silk dock]

Hello 👋

How can I recover my account that has been banned for 10 years and I didn't know there was someone who'd played with me cheating on me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @silk dock.

[kindred lynx]

When I enter a code to copy a controls layout it always says that it failed to retrieve data or something in the lines of that. Have tried with multiple codes.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @visual roost.

[fiery gust]

Hello, can you make server ranking more than 500?

Please return face season 4

[viral bear]

How do I know the reason why I did get banned?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @viral bear.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fiery gust. You can also submit a report in #old in compliance with the channel's pinned instructions.

[fiery gust]

Can you return the points if hacker kill me in the game

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[odd torrent]

Hello, Can anyone say to me how many hidden mission is in achievement points ? and what should I do?

[acoustic inlet]

hi , i pay every month like 2000-6000$ but i didn't get demma support yet ... when can i got it ?

[left crest]

I wanna report some one for using hacks

[pallid briar]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[pallid briar]

They're Hidden for a reason so the players can find them!
You can check #pubgm-chat or even #media to see if anyone has found and shared any of these hidden achievements.

As far as i know there is one so far that has been found.

[pallid briar]

Please check subpoint 5.5 in #faq

[analog folio]

Can we get server rank of 1000 .. 500 is really very small 😭😭 .. i pushed this season ace in just 2 days but my rank was 1600.. there is so many competition nowadays..

[left crest]

I've reported a guy for using config files for no recoil and no grass but it says invalid report...what could be the reason?

[pallid briar]

Please leave your thoughts and feedbacks regarding this in #old!

[fair mauve]

Hi my account is hacked can you help please ? Please ? 😭

[acoustic inlet]

@pallid briar i'm asking for this

[acoustic inlet]

.

[pallid briar]

Do you have access to your account?

[fair mauve]

Noo

I logged in it 1 month ago

[pallid briar]

Is this the global English version?

[gray shale]

Hey Mods Can You give list of Hidden Achievements??

[fair mauve]

Now when i logged it in then there was nothing game was starting a new account , when i tried to search my profile with someone others account then i saw someone was playing with it and the country was changed to pakistan

[fair mauve]

Yes global english version

[pallid briar]

Sadly i cannot help with account related issues.Only in game customer support can help with such issues.

[fair mauve]

My game was linked with my facebook account and I have my facebook account but game is not there

How can i contact them 😭😭

Ingame support cant help its just showing some tips

[night cloak]

احتاج مساعده

[fair mauve]

I want to contact to pubg customer executive to explain my problem

[pallid briar]

I'm pretty sure there isn't one.They are hidden achievements for a reason!
It's up for you the player to find them.You may discuss and even get to know some of these achievements in discussion channels.

[fair mauve]

But how can I , please help please 😭

[pure stag]

My social communication account has been penetrated and I want to remove the link you can for one help

[pallid briar]

Please do not use languages other than English. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fair mauve]

Please help please i beg off you😭😭

How can i get my account back

[night cloak]

I have a problem, log in to my account, it says authentication failed, please log in again

[pallid briar]

Sadly i cannot help with such issues.Maybe a staff member can so please wait.

[quick forge]

So pissed off with I can only play 3 hrs a day I mistaken selected no in are you 18+ section -_- a week ago can't I prove somewhere I am 18+ i can't wait for cool down

[night cloak]

I have a problem, log in to my account, it says authentication failed, please log in again

[heavy vortex]

Contact in game customer service for your issue. @quick forge

[fair mauve]

Staff member reads these msgs ?

[pallid briar]

Yes.

[night cloak]

I have a problem, log in to my account, it says authentication failed, please log in again

[fair mauve]

How would i find who is staff member ?

[quick forge]

@heavy vortex ugh I only get bot reply lel

[heavy vortex]

In game CS deals with the account related issues.

[pallid briar]

Please contact customer support to unlink an account.Please refer to sub-point 5.4 in #faq.

[night cloak]

I have a problem, log in to my account, it says authentication failed, please log in again

Some hacker keeps on logging into my account

[fair mauve]

How can i ?

[night cloak]

Some hacker keeps on logging into my account

[fair mauve]

This is my account which is hacked and hacker is plYing with it

[night cloak]

Plz help me

[pure stag]

#faqI've tried there but did not help me

[night cloak]

Thats what's happening to me

help me

[fair mauve]

Bro i even cannt log in my account , the hacker have unlinked my facebook

[night cloak]

I can login but he logins in again

I have a problem, log in to my account, it says authentication failed, please log in again

[fair mauve]

I logged in today after 1-2 months and there was no account the was pushing to create a new account

[pallid briar]

You cannot send anything in #faq .I meant check 5.4 there to know how to contact in game support.

[echo wharf]

السلام عليكم اريد من المسؤلين يرد عليا

[frigid gulch]

My account is also hacked and now they are trying to steal my account.....i use Facebook to login and there was no new login to my account. I reported to pubg countless times and even mailed them but no response. Now that hacker is getting my account banned again and again. I think he is trying to unlink my fb cuz he already linked his Twitter

[night cloak]

I have a problem, log in to my account, it says authentication failed, please log in again

[pallid briar]

Please do not use languages other than English. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

I have a problem, log in to my account, it says authentication failed, please log in again

[pure stag]

#faq How can I communicate with a game support outside the game

[night cloak]

I have a problem, log in to my account, it says authentication faI have a problem, log in to my account, it says authentication failed, please log in againiled, please log in again

[echo wharf]

تم اختراق حسابي واخد حظر بسبب برامج النسخ
ممكن شخص من المسؤلين يرد عليا

[storm flume]

Please do not use languages other than English, @echo wharf. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[echo wharf]

My account was hacked and banned due to copying software Can someone from the officials answer me

[pallid briar]

I don't have an exact solution but you might want to try repairing the game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @echo wharf.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @pure stag.

[night cloak]

How do I want a solution?

[night cloak]

How do I want a solution?

[fair mauve]

Bro please tell how can i contact to an agent ? Whom i can explain my problem

[pallid briar]

Please check this @fair mauve

[pure stag]

@storm flume OK

[fair mauve]

What should i do now ?

[night cloak]

How do I want a solution?

[heavy vortex]

@night cloak Can you share a screen shot of what message you see?

[pallid briar]

Can you try repairing your game?

[night cloak]

How

[night cloak]

ok

[fair mauve]

Please help my i can show each and evry detail related to my account

[heavy vortex]

Do you have any of your social media linked to your account?

[fair mauve]

Yes my facebook waz linked but now its not showing any account

[pure stag]

#faqYou could talk in his subtitle

[heavy vortex]

If there's no social media linked to the account then unfortunately you cannot access the account.

[night cloak]

Why

[heavy vortex]

@fair mauve

[night niche]

Please help my account got hacked and got banned 3 times in row

[heavy vortex]

@night cloak it wasn't for you.

[cerulean drum]

سلام عليكم

[fair mauve]

1 month ago i logged it inn , my facebook account was linked but now its not showing my acvount

[night cloak]

and

[unborn dock]

سلام عليكم

أنا لدى مشكله من فضلكم السرعه فى الاجابه

[storm flume]

Please do not use languages other than English, @unborn dock. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pallid briar]

And do a routine repair.

[fair mauve]

In one month i dont know what happened

[cerulean drum]

ممكن أحد من شركة ببجي يكلمني خاص لوسمحت

[storm flume]

Please do not use languages other than English, @cerulean drum. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[cerulean drum]

اخت بان 10سنين من غير سبب

[storm flume]

Please do not use languages other than English, @cerulean drum. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fair mauve]

I have my facebook account which was linked i have every proof to show , please retrive my account please 😭😭

[unborn dock]

ممكن من فضلكم أحد من شركه ببجى يكلمنى خاص لو سمحت

[storm flume]

Please do not use languages other than English, @unborn dock. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[heavy vortex]

You may contact the in game customer service for account related issues. @fair mauve

[fair mauve]

I tried to contact but there was no issue related to my prblm , hacking issues are just telling to retrive my social media account but i have my social media account the prblm is pubg account is not there

[heavy vortex]

If there's no social media linked, then you've lost your account. 😕

[scenic lynx]

Who reviews the cheater reports on the online reporting portal?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cerulean drum.

[fair mauve]

Please dont say this , how can someone change and unlink my facebook account without my permission form pubg

[sick shale]

We do, do you have any question? Feel free to write it here

[unborn dock]

Could so someone from the pubg company talk to me privately please

[fair mauve]

Mee tooo

[scenic lynx]

@sick shale Could you give me the link to check if my report was valid or not? The Google documents thingy?

[night niche]

Please help me out my account got hacked and banned
It's says that I used third party band program
But I didnt use any of third party program
Please help me out

[fair mauve]

Please help me please .....

......i beg off you pubg community

[sick shale]

https://docs.google.com/spreadsheets/d/1NqAgRpGA8vIs6PHX7zveYXbpy8bZnlz0Jf2m8YvZ9G0/

[fair mauve]

Please help me

[scenic lynx]

@sick shale It's still pending review sadly, Any estimated time till it gets checked and acted upon?

I reported it day before yesterday

[fair mauve]

I too beg off you to help me

[sick shale]

Will be reviewed tonight and approved reports will be sent to verification later, in one batch

[scenic lynx]

@fair mauve There's nothing they can do sadly so no use of writing messages here, That's the truth you gotta accept it mate

@sick shale Thank you for your support, I'll wait eagerly 👍

[sick shale]

How can I help you?

[fair mauve]

!

[fair mauve]

!

I logged it inn 1 month ago

But now nothing is there

When i searched my name from someones id , then i saw someone is using it

Thia is my account

[sick shale]

@fair mauve Looks like your linked social media account was unlinked from PUBG MOBILE account. Should have any concerns regarding that, please customer service in-game.

[fair mauve]

Please help to rerive my account please

[fair mauve]

Yes i think soo it was unlinked but the social media account is with me and no one had access to it then how

[sick shale]

It is possible to unlink social media accounts via in-game settings, it's not needed to have access to it

[fair mauve]

What should i do now ? I can provide every proof to show my identity and my social media account

[weak fiber]

@ocean walrus

still no one helped me or gave my problem any atantion ...

[sick shale]

@fair mauve

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct

[sick shale]

What is the problem?

[weak fiber]

someone is opening my account with me ...

[fair mauve]

So what should i do now ?

[weak fiber]

i had enguht with it dude ... i need selution befor lose my account .:.

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised social media account. You can follow this conversation:

[sick shale]

Please read the messages carefully. You need to contact customer service in-game

[night niche]

@sick shale
Hi
I need help regarding my pubg mobile got banned
My Pubg account id is 5101325029
It's was banned 3 times in row
Now it's banned for 10 years
It's saying that used of third party band program
I didn't use any of third party band program.
Please help me out

[weak fiber]

bro they gonna tell me need alot of days to do this .. and im worry about that guy i dont wanna bann my account ..

[sick shale]

Refer to subpoint 2.12 in #faq

Please do not repeat questions regarding account suspensions in this server, as we (moderators and community staff) are unable to assist with this in any way (we also do not have power to lift account suspensions), hence why we have a customer service. Repeated failure to abide by this warning will be considered as trolling and we will therefore act accordingly, resulting in moderating measures being undertaken.

[sick shale]

We are not affiliated with customer support team in-game and are unable to assist with account related issues. Please be patient

[left crest]

I've reported a player for using hacks but it says invalid report. What could be the possible reason?

[weak fiber]

look what should i choose ! ?

[fair mauve]

Bro i am stuck

What to select ?

[weak fiber]

idk .. he send me a pic and i did same thing but there is not this asnwers in that pic .. . im lost

[fair mauve]

Same here

[weak fiber]

so what to do .. i have to wait that stupidd hacker and watch my account taking a bann ?

[fair mauve]

I even cannot see this

My social media account is unlinked

I cant access my account

[reef halo]

I want to change my server

[night cloak]

L9ant

[bold lichen]

how do you play the ‘titans last stand’ event
It doesn’t show up for me

[drifting shadow]

Hello! I was banned FOR NO REASON. I don t use cheats. I don t know why this is happening to me. Can some one help me? I tried to speak with costumer service and they dind t gave me any specific reason.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drifting shadow.

[rigid ridge]

How to I play titans:last stand in pubgm I can't find the mode!

[frozen tapir]

Unable to find match in solo game loop emulator

Help

[pallid briar]

Please go into settings>basics>scroll all the way down.

[frozen tapir]

Unable to find match in solo game loop emulator

Sorry for copy paste

[pallid briar]

Maybe the servers don't have enough players right now so i suggest trying some other mode.

[sweet plume]

Select your maps and then go to titan strikes and push the checkmark.

[frozen tapir]

Look I have my squad but they now play on mobile only iam playing in pc so I don't have a squad the problem is gameloop being matched only with gameloop

[pallid briar]

I suggest you ask in #activities to get some teammates.

[reef halo]

I called the custom us but no way to change my server please because my rank I want to rank in erupe please

[pallid briar]

Is there a helicopter in the main menu when you lead into the game?
I'm not sure but clicking on that should allow you to play the mode.

[pallid briar]

You can't change your server other than by waiting for 60 day cooldown to end.

[night niche]

Hi
How can I find my pubg mobile registration date as my registration was make by Facebook but now is permanently deactivated so where can I find my registration date for pubg mobile

[reef halo]

I know but I want to rank in erupe my friend take my acaount and change it please I want to change the server

[pallid briar]

The date of the "Linked in" achievement is the day you linked your PUBG MOBILE account to a social media account.

[pure stag]

Your Social Networking Account Has Been Penetrated by Playing How I Can Remove You Can One HELP ME

[pallid briar]

This does not accurately reflect your account registration date, but if you had created your account using a social media, or immediately connected a social media account to the guest account within that day, then you can use that registration date.

[pallid briar]

As I've told you please contact in game customer support to unlink.

[reef halo]

I know but I want to rank in erupe my friend take my acaount and change it please I want to change the server

[reef halo]

I know but I want to rank in erupe my friend take my acaount and change it please I want to change the server

[pure stag]

@pallid briar I asked me to talk to your support for social support

[pallid briar]

Sorry there is no other way.

[reef halo]

Okay thanks

[pure stag]

You did not help me

[pallid briar]

Click there to contact CS.

[pallid briar]

No worries!

[pure stag]

I kill me a bit

[night niche]

I have trying contacting them but they said I have provided them lack of information
I have been trying to complaint about this for 2 weeks continually
I have provided every detail that I have to recover my account but there was no favourable response

I have many screenshot of conversation to in game customer service and every time response was lack of information

[pallid briar]

@night niche Maybe try this date and see?

[night niche]

I have my Google play registration date that was 2 years back
I submitted it to in game customer service but there was Same response

[pallid briar]

Have you checked all the other information is correct?

[night niche]

Yes I have provided every detail that I have

My friend also try to help me

[pallid briar]

Then I don't see any issue...maybe a staff member can help you out when they're available...

[night niche]

So where will they help me out
In game customer service
Or in discord

[pallid briar]

Since it's a Account related issue only in game customer support can help you.

but since your saying you provided all the correct information and it's still not working i can't tell what you're doing wrong.

[night niche]

I don't know

[strange wasp]

anyone solution here please.....😢

[pallid briar]

I suggest you get emulator role by typing .emulator on #481204134859505684 and then ask in #emulator-support .

[night niche]

@pallid briar
Can I provide you the details and u can try it out

[pallid briar]

Sadly no :/

[night niche]

Okay

[bold lichen]

I don’t see a helicopter

[pallid briar]

I meant where you had the metro royal mode before I saw a helicopter there, I clicked it and it let me download.

Also it could be a time zone thing @bold lichen .

[bold lichen]

I’m in the us, do you know when I might be able to see it ? Its 6:30 pm right now @pallid briar

[pallid briar]

Sadly I can't tell the exact time nor so i have any information regarding this but it should be available by tomorrow i lets hope.

[night cloak]

Hy Can someone tell me please what is the payment gateway

[bold lichen]

Ok thanks for ur help

[pallid briar]

@bold lichen No worries!

[night cloak]

Hy Please can Someone help me
What is the payment gateway???

[rigid ridge]

Guys nvm the new mode where all the titans fight is coming tomorrow :c may 25th

[night cloak]

Again

2 season

Same problem

Whay??!?!?!?!??!?!?!?!?!

<@&481161015728406538>

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @night cloak.

[celest shadow]

It is already available now. You can tap on the helicopter at the lobby menu to play Titans: The Last Stand.

[storm flume]

Please do not use languages other than English, @distant quiver. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[distant quiver]

Good evening, you, I am facing a very severe problem with the Gameloop emulator

[night cloak]

I have this problem for two seasons. I tried every way but it didn't help.

<@&481161015728406538>

Make sure not to mention the moderator role for such things, @night cloak. It is only for emergencies related to this Discord server. Not the game.

[harsh quest]

How to fix force close in titan last standing?? In this animation i feel laggy and then forced close i use redmi note 9 pro snapdragon 720G ram 6 gb but how it can force close?? 😢

[distant quiver]

@storm flumeMy problem, after updating the game Season 19, the game became very, very intermittent when confronting the player. When I encounter a player, the game cuts off and the device stops

[rigid ridge]

What helicopter? :C there's only a wind glider and it does nothing :c waaa

[night cloak]

But I also tried to communicate in the game, but I couldn't. I'm really tired of this situation.

Feel free to provide your report in the #old, @night cloak.

[pallid briar]

It's available in some places.Maybe you'll get it later on according to your time zone.

[rigid ridge]

I'm in the united states and its 6:53 PM

I wish someone would just show where the helicopter is at :c

[pallid briar]

Maybe you'll get it my Tomorrow.

[rigid ridge]

🥺

[harsh quest]

Oh we different in 1 hour you more one hour than me

[rigid ridge]

Wdym

[distant quiver]

Good night

I want to contact the technical support official is necessary

[pallid briar]

It's available for some players and should available to everyone soon so please wait patiently(if it's not available for you).

[pallid briar]

Please refer to subpoint 5.4 in #faq if you meant Customer Support.

[distant quiver]

I am facing a problem with the Jim Lop simulator, and I want a solution. Who are you, contact?

[night cloak]

@distant quiver Emulator?

[distant quiver]

Yes emulator@night cloak

[storm flume]

You can now access #emulator-chat and #emulator-support, @distant quiver. Revert this at any time by sending .emulator in #481204134859505684.

[peak snow]

Please can any one from support call me please

[night cloak]

@peak snow This is a community support, apparently.

[peak snow]

Ok I till you my case I hope you can help me

[night cloak]

Let me know.

[peak snow]

I’m lost my account I talk to support inside game many times and then no help I do every thing to get it back when I change my phone I do new cloud and forget old one and I can’t open it now it’s close from 120 day maybe more then ask some stupid questions and I can’t remember it I send many thing which say I’m the real owner and didn’t get any answer that’s I ask need to talk any one from direct team of pubg

I don’t even know it’s the official Chanel of pubg or not

[night cloak]

@peak snow It is not the official customer service here. But, let me see what caused the team to not help you. Was it a guest account?

[peak snow]

It was a guest account I link it with Game Center

[night cloak]

So, it is now linked with Game Center. What is the issue you are facing when trying to login?

[peak snow]

Yes I forget old cloud because I change my phone because old one destroyed 🙃

So I buy new phone with new iCloud and all money I spent in old account gone with mobile

[night cloak]

You can reset password of the old Apple account, no?

[peak snow]

No

[rough cargo]

So is the last stabd of titans like a clip you see or an event you see? Or is it just the last day of the event?

And the godzilla go away etc.

[night cloak]

Any reason you cannot, @peak snow?

[peak snow]

I forget all thing about all cloud because I buy android then I buy iPhone

[night cloak]

Unfortunately, you cannot recover access to the game account without it. If the recover is not possible for you, I recommend creating a new account.

[peak snow]

Can you give me the link of official Chanel of pubg

[night cloak]

Open the game, go to the basic settings and tap on the customer service. That is the only official channel.

[peak snow]

It’s long way bro my account was level 76 and have all Royal pass from s2 to s15

[night cloak]

Regardless of your account status, you will unfortunately need to recover your Apple account.

[peak snow]

It’s most stupid thing ever I see 🤣

[peak snow]

I try bro thank for your time ❤️

[night cloak]

No worries and good luck!

[night cloak]

he

help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Hello it's been five days since Pubg mobile esports responded about my one plus prize....when will I be contacted

I have a problem, log in to my account, it says authentication failed, please log in again

I have a problem, log in to my account, it says authentication failed, please log in again

[unborn mountain]

What social media are you logging in to get into your account?

[night cloak]

The same problem

[unborn mountain]

Please login through e-mail, and make sure that your time is correct, if not, reinstall the game.

There might be server issues as well and if you havent update the game, you should.

[night cloak]

@night cloak For international shipping and logistic issues, it can take a few weeks to a few months for the item to reach your destination.

[ionic lance]

Anyone facing camera rotation 360 while firng in IOS?
Please help me out

Device : IPhone Xs Max
Location : Pakistan
Character ID : 5287264872

[unborn mountain]

Yes regularly happens and Im on Iphone X so feel free to report on #old

[night cloak]

@night cloak cool. So let's not make this take any longer than needed.... Pubg hasn't even asked for a shipping address..
Super professional 🥴

How many months shall I wait to get asked "where are we shipping this"....

[obsidian rapids]

Hello, Pubg Mobile team , I was astonished today when I opened my personal account that it was a band and I see that I wronged in this band because I am a YouTuber and there are those who try to distort my reputation by reporting me and by virtue of that I am a YouTuber I cannot distort my reputation by actions that are contrary to the system and rules of the game. I hope that this matter is verified because I cannot believe What happened to my account, and I will give you the account information to do justice to me and all thanks to you

name : Mutairi乄Q8ū
id : 5143216307

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obsidian rapids.

[burnt mango]

I was registered on Twitter in Baiji and someone had hacked the account, and I would not be satisfied with entering into a solution. I would like to return to it.

[storm flume]

Please contact the customer service for further assistance, @burnt mango.

[ebon scroll]

Where to find code?

[unborn mountain]

The redeem code is GODZILLAKONG

[ebon scroll]

Thanks :)

[burnt mango]

How contact

[unborn mountain]

Subpoint 5.4 on #faq dear.

[burnt mango]

Thanks

[lethal matrix]

My account has been hacked pls help me my account iD is 5159252921

[unborn mountain]

Contact the customer service dear @lethal matrix.

[ruby prawn]

Hello, I need help. I took a band and did not play with hacker, and I do not know how to play hacker. However, I have relied for ten years. Please is anyone helping me about this?

Time band 06.12.2020

Id :5195206112

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ruby prawn.

[lethal matrix]

#matches

[orchid oasis]

My account got banned without any reason
Who will help me, please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @orchid oasis.

[night cloak]

I want help, please, not an order

[unborn mountain]

Be more than happy to help if you state your issue 😄

[night cloak]

@unborn mountain My account for a month or less has been 10 years since I am in the game
I have not changed any files or anything. You can look at my account record well and you will see that I did not get that since I played the game about two and a half years ago, except that a day due to a malfunction in my Internet, please understand well

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[earnest lichen]

Anybody in here who can help someone who had their account stolen get it back?

[thorn apex]

Contact in-game customer service. You may refer to the steps given in the screen shot below, @earnest lichen.

[rare anvil]

Hi, I need someone to help me. My account has been banned in PUBG for ten years and I have not violated the rules of the game and need someone to help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rare anvil.

[woeful void]

Dear Sir/Madam,
Ihave changed my in game server from asia to (europe/s.a) 10 days ago y mistake..As i didn't knew that we can't change the server after update.So
please change my server to Asia again.
My pubg id-5578070301
Thanks,

[unborn mountain]

The only way is to wait for the cooldown is to end @woeful void .
The admins here nor the customer service cant help you with this.

[woeful void]

Yes my server change please asia

[unborn mountain]

I've stated they can't.

You need to wait dear.

[woeful void]

How much time will not be wasted

[unborn mountain]

Since you said you changed your server 10 days ago, you may need to wait for 50 days to re-change it back to asia.

[woeful void]

My mistake so please help me

[unborn mountain]

As I've already answered your questions, anymore questions regarding this issue will no longer be entertained.

[winged whale]

Hii

I want report hacker i have avedio

[thorn apex]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv

[winged whale]

How can i do that

Ok thx

[night cloak]

what is new redeem codes??

[woeful void]

I will not be able to play in high pink

Who can help me

[night cloak]

Is this website real or is it just hackers trying to scam me for my account?

[unborn mountain]

It is real.

[woeful void]

Your job is not to help us, why are you not helping me?

[rough cargo]

When does godzilla mode end

[woeful void]

Change my server by mistake so please help me

😭😭😭

[marsh pewter]

How to send uc my friend account and which website someone help me please

[unborn mountain]

@woeful void Asking the same question will be considered as troll.

[woeful void]

@unborn mountain please help

[unborn mountain]

https://www.pubgmobile.com/pay

[woeful void]

Pubg mobile I'd 5578070301

[little cliff]

You have to wait 60 days for the cooldown to end to rechange your server.

[little cliff]

June 8th. I believe

[woeful void]

PLEASE change my server

[fair mauve]

Please help me

[unborn mountain]

More than happy to if you state your question.

[fair mauve]

My account got hacked

I cannot find a solution in help too

[unborn mountain]

Please contact customer service @fair mauve .

[uneven frigate]

were i can send a id to report a player ?

[fair mauve]

Bro hacker unlinked my fb account i dont know how

I have my fb account and it wasnt wuth anyone

[unborn mountain]

Please contact facebook support.

Since the problem is with facebook we cannot help you.

[unborn mountain]

Can I know what the player do?

[fair mauve]

Bro i dont hai fb prblm

[unborn mountain]

Look on who Im replying to.

[unborn mountain]

Do you have 2 social medias linked to your account?

[fair mauve]

1 month ago i logged in my pubg account it was good then yesterday when i logged it inn there was no account the game says to make a new account new character , name , avater frame etc etc. I have my fb account which was linked and it is fully secure with 2 step varification now i cannot even access my pubg account what to do ?

[unborn mountain]

You cannot login to your account?

[fair mauve]

When I searched my account someone else's account then i saw someone is playing with it with country pakistan

[fair mauve]

1 month ago I logged it inn last time , now I am unable to log inn the game is showing new id when I trying to log in my fb account

[unborn mountain]

You only have facebook linked to that account?

[fair mauve]

Yes

[unborn mountain]

No one can help you with this issue then.

[fair mauve]

But how can someone unlink my account and access my account without my facebook account which was only linked

I am fully sure no one is having my account

[rough cargo]

Someone said Godzilla mode is removed tomorrow?

[fair mauve]

Bro ?

[wild cape]

hiii where can we find the redeem code？

[fair mauve]

What is my mistake ? Game was banned in india so how can i play , now with vpn i am trying to login it is hacked ! How ? My linked account is secure , with 2 step varification , then how can someone ? Whats my mistake ? Why I deal soo much losa of money ?

This is my account , some pakistani idiot is playing with it

[unborn mountain]

Please ask on #pubg-mobile
Pssttt.. let me give you a code...
GODZILLAKONG

[fair mauve]

?? @unborn mountain

[fair mauve]

!

[unborn mountain]

Stop spam pinging me as I've already answered your question.

[night cloak]

Hi

Plz some uc

[fair mauve]

How can I talk to someone who is from pubg coorporation ?

[unborn mountain]

Have you read #735483472432594994 ? If you havent please do so @night cloak.

[unborn mountain]

If you really dont trust in my answer, you can try contacting the customer service.

[fair mauve]

No I trust you but you are just a helper i need someone who can take details , i have every proof for that account , payments , etc etc

@unborn mountain

[unborn mountain]

Then contact the customer service, I assume they cannot help you because they need a minimum of 2 sosmed linked to your account.

[fair mauve]

But when the game was not banned in india , there was no option to unlink any account

[shy swan]

Hello! Will the accounts that were blocked yesterday during the new event be unblocked? After all, they were blocked for nothing... :/

[fair mauve]

And now it came when the game was banned how can we know about these updates

[earnest lichen]

Yeah, that’s just bots responding to you and nothing more unfortunately.

[unborn mountain]

If you answer correctly... bot will redirect you to a human.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Guys

[bright sapphire]

Ani mods

[unborn mountain]

What help do you need?

[unborn mountain]

Yes?

[night cloak]

I spend money in pubg mobile lite will I get it's account in bgmi?

[unborn mountain]

What's BGMI?

[night cloak]

@unborn mountain battle ground mobile india

[unborn mountain]

No.

[night cloak]

@unborn mountain pubg for india

@unborn mountain but we also spend money we get any refund?

[left crest]

How do we check the status of our report

[frosty leaf]

When we going to get bangladeshi server, please tell us

[shy swan]

Hello! Will the accounts that were blocked yesterday during the new event be unblocked? After all, they were blocked for nothing... :(

[pallid briar]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[pallid briar]

No such information given as of now.But You can leave your concerns in #old.

[night cloak]

I have a problem, log in to my account, it says authentication failed, please log in again

[broken pawn]

hi

[fleet wigeon]

I guess the password you enter is incorrect

[night cloak]

no

[serene matrix]

My friend's account got hacked, more likely cause he pressed a phising link. Can someone help him?

[broken pawn]

Tech blocked my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @broken pawn.

[fleet wigeon]

Can you try again by changing your DNS

[night cloak]

How

[fleet wigeon]

Please Contact in game customer support

[shy swan]

Help me, pls...

[fleet wigeon]

Install 1.1.1.1 from play store

[serene matrix]

my friend tried

[night cloak]

link

[fleet wigeon]

Search 1.1.1.1 in play store you will get at top

[night cloak]

pubg

[fleet wigeon]

https://play.google.com/store/apps/details?id=com.cloudflare.onedotonedotonedotone

[night cloak]

I am a pc

[fleet wigeon]

You are emulator player

[night cloak]

yes

@Error 403 Dear, Mam
I Wanna Ask About Safety of Channel in YouTube.
Dear, Mam Can you Please tell me if someone Upload Config Videos and After that it changes our content totally without any single hacking or config video.. 100% loyal and upload just Montages or Funnny Gameplays of pubg..
Is it possible to got strike on there channel by Tencent
Please Reply Mampray

[pallid briar]

@night cloak type .emulator in #481204134859505684 to get access to #emulator-support.

[night cloak]

ok

[fleet wigeon]

Please assign emulator role from #481204134859505684 and ask in #emulator_support

[uneven frigate]

fly car and speed

[scenic lynx]

@sick shale Hey, Why was my report on LTG Zehrila invalid? He jumped and proned at the same time and killed me through the wall and that is using a glitch to kill me which is also cheating well kinda

[unborn mountain]

You got recording?

If you do,
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv

If you dont,
Report them in-game.

[uneven frigate]

no, he have 2 account, I have a capure of his secondary account flying the car with me, but i don't have nothing of his principal account but he is hacking

[unborn mountain]

Please report them in-game.

[willow kettle]

where is emulator support?

[uneven frigate]

i did it

[pallid briar]

Type .emulator in #481204134859505684 to get access to #emulator-support .

[willow kettle]

ok

[frigid gulch]

Someone hacked my account and now they are trying to unlink my Facebook. They are keeping me out of my account by using third party apps to get it banned. First for 1 day and now it's banned for three days. At this rate I'm worried that they will steal my account soon. I have mailed and reported to pubg countless times but I'm getting no response. What do I do now? Please help me to get my account back

[hoary violet]

السلام عليكوم انا اخت با اسبوع بدون اي سبب كنت عايز اعرف اي السبب عليان اتجنبه

[storm flume]

Please do not use languages other than English, @hoary violet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[white orbit]

is there a way i can get free elite pass😭😭😭 i really like this samurai outfit i miss season 9 elite pass

season 9 set was good

[shell pulsar]

Hello, PUBG MOBILE, now it took me 10 years because my account was hacked and the hacker had classified my account. Please help, necessary.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shell pulsar.

[feral forge]

that is not possible, but you may check out #tournaments and #events, where there is prize pool that you may try to win.

[glacial bramble]

How to get content creator role?

I mean who else can get it?

[small canopy]

عاوز شخص يتكلم العربيه يرد عليا ضروري لو سمحتو

[storm flume]

Please do not use languages other than English, @small canopy. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[feral forge]

you may fill out the form in the community section in #735483472432594994, @glacial bramble.

[crystal gorge]

Thanks for this wonderful gift 😍

[night cloak]

Speaking from personal experience, they will get it banned for 7 more day and unlink your social accounts. Pubg isn't helping their in game team just won't respond despite submitting all bot responses correctly and there is no other way to get the support. You can only continue to access the account if your third link email is still connected and you secure it's password and after that it's a long fight, either the hacker/thief leaves your account or they get it banned permanently. Don't expect any help from pubg

[terse furnace]

Hello, where found this redeem code? Please say...

[lofty mist]

yes

jk

[feral forge]

if you have already contacted the in game customer service, please wait patiently for their response, you may also refer to 5.5 in #faq. @frigid gulch, please note that only the in game customer service can assist you with account related issues, we cannot help you here on discord in this regard

it is players own responsibility to secure their account and login methods after all, @night cloak.

[terse furnace]

@feral forge plz reply

[feral forge]

you may check out #media, someone has posted.

[terse furnace]

Thnks

[night cloak]

Yes. I agree with you completely. But as you see there are thousands of us reporting about the accounts being hacked in the last couple of weeks. Can't be a coincidence right? I wish there was some way developers could get the newly linked social accounts removed. So many of us would get the accounts back but there is nobody listening.

[real hatch]

Not able to open my account, even with DNS
Need help.

[feral forge]

where are you from, @real hatch?

[real hatch]

@feral forge india

[feral forge]

feel free to share your concerns and feedbacks in #old, @night cloak.

[real hatch]

Been facing this, since this morning@feral forge

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @real hatch.

[frigid gulch]

Thank you for your response @night cloak
I didn't realize this until i faced the same problem and have been looking for a solution that recently many people's accounts are getting hacked. I didn't share my login info with anyone but still this happened to me. This is a huge problem and many people are losing they accounts because of these hackers. I hope pubg acknowledges this and comes up with a solution.

[tight saffron]

@frigid gulch there was a rumor that a lot of email address and password s got leaked I don't know how much true it is buy maybe you are facing the same problem

[feral forge]

no, that is not true, please refer to the pinned messages in this channel or this message in #news,

#news message

[heavy vortex]

That's what error says. We can also say that they sold data. where's the proof. 🤌

[frigid gulch]

As much as I would like to hope that what @tight saffron said isn't true but I can't find any other explanation for what happened to my account.
@feral forge I wasn't able to find any suspicious login in my Facebook account and I never use the email linked to my pubg account anywhere. I can't see any way how someone else could access my account. Either they have some sort of hack to do that which is quite difficult i guess or user information has been leaked.

[storm flume]

Please do not use languages other than English, @round steeple. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[slender swift]

My friends account has been hacked as well he never clicked anything or shared login for it

It’s very strange how it happened if there was a leak it would make sense

[outer lynx]

Help me secure my account Hacker linked he's email to my pubgm account I want to unlinked my email I only login through Facebook help needed asap

[night cloak]

What is the code of can i get it

[frigid gulch]

I'm trying to login to my hacked account via email. I linked it back in 2019 and i don't remember the password so I'm trying to login via verification code but I'm not getting any verification code in my email. I can't find the forgot password option anywhere either. How can I reset the password?

[night cloak]

Enter a wrong password 2-3 times and the forgot password option will appear after that. You can try resetting the password following that but there also a verification code will be generated and you should have it to set the new password

[sonic egret]

5324936863 SAAD々A』

[frigid gulch]

I have tried what you guys have suggested but it keeps on making me wait 300 seconds instead of showing me the forgot password option 😡😡

[celest shadow]

What is the issue?

[sonic egret]

Cheats

[frigid gulch]

@celest shadow

[outer lynx]

Someone help me too

[celest shadow]

You can reset the password of your linked e-mail with the following steps:

▫️ Use the e-mail login method.
▫️ Enter your e-mail address and a wrong password three times in a row.
▫️ Click on "Forgot your password?" to receive a verification code to your e-mail address.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sonic egret. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

How can we help you?

[outer lynx]

I need to unlink my email

[celest shadow]

You will need to contact the customer service in-game for further assistance, @outer lynx. You cannot unlink your e-mail or phone number on your own at the moment.

[outer lynx]

I never used email for login only Facebook since S1

[frigid gulch]

Tried this many times but the option isn't coming. It even makes me wait 300 seconds

[celest shadow]

Please try again after the cooldown.

[outer lynx]

They asking me for my email??

[celest shadow]

Yes, that is the standard procedure.

[outer lynx]

So how they gonna help if I never linked my email before just Facebook?

Can I give them the email that's linked with Facebook?

[celest shadow]

Yes, that should be fine, @outer lynx.

[outer lynx]

I did that and never got the reply

[celest shadow]

You can try contacting them again.

[outer lynx]

Can't you guys help me so they understand me better

[celest shadow]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[frigid gulch]

If pubg isn't going to help me get my account back before it's totally gone should i get my account banned somehow for like a week or something? The hacker got my account banned for 1 day and then 3 days now. I think he is trying to unlink my Facebook

[outer lynx]

Piston it's HighPing help me out

[celest shadow]

Do you have an e-mail address linked to your PUBG MOBILE account?

[outer lynx]

Yes but I never linked my email

Hacker did it

[celest shadow]

If the linked e-mail does not belong to you, you can contact the customer service in-game to unlink it for you. You can provide them with your own e-mail address, it does not need to have an association with your game account.

[outer lynx]

Ok I will try again thanks for the help lob you

[celest shadow]

You should not intentionally suspend your account. Should you require further assistance, please contact the customer service in-game. A support agent will respond to you as quickly as possible.

[marble talon]

They are responding and we will lose our accounts

not responding*

[robust elbow]

Hello, I want you to help me. In February, my account was banned for extraneous applications and then I stopped using it. I created a new account, but it was still banned after about a month Here is 51360050313

[polar marsh]

Please refer to the private message from @polar marsh for further information, @robust elbow.

[frigid gulch]

I have tired to contact them in multiple ways but there is no response at all. The day i saw that the hacker changed everything in my account and removed all my friends, I have sent many in game reports. I mailed them many times and even tried to get help from their Twitter but still no response. There doesn't seem to be any hope of getting help from PUBG. I think i will lose my account if I don't do anything fast

[wide void]

Refer to #faq 5.5

[celest shadow]

For account related issues, you should contact the customer service in-game directly. Please be patient for their response as they receive an enormous amount of requests every day.

[marble talon]

In this case you should consider that the accounts might get banned while waiting for their response

[frigid gulch]

Okay then I'll wait patienly but please be honest with me. Does anyone ever get their account back in this sort of situation? What if this hacker get my account banned for ten years? Everyone is telling me to forget about ever getting my account back

[jovial canopy]

Anyone who can assist me on recovering a login lost account pls.. Initially it was connected to my fb. I deleted my FB account permanently.. I have made few payments from my card to that account abd i have their Recipt. What can i do with em??

[granite heron]

I’ve also got the same problem. Mine is now banned for 3 days. We can’t even access in game support & desperately waiting for email support.

[jovial canopy]

Anyone please??

[golden pilot]

Please help @polar marsh

[storm flume]

Please contact the customer service for further assistance, @jovial canopy.

Please refer to subpoint 3.14 in #faq for further information, @golden pilot.

[finite crane]

hello

[twin coral]

Me too, he banned me for 7days and now he link his Facebook and Twitter i only have the email to login and now idk what he did i cant even login using the email

[celest shadow]

If your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension, @frigid gulch, @granite heron and @twin coral.

If you have contacted the customer service in-game, they will respond to you as quickly as possible. Please be patient, and in the mean time, secure your social media accounts by changing the password and enabling two-factor authentication. You can also use the log out of all devices option in-game.

Hello, @finite crane. How can we help you?

[atomic shoal]

nice, it is our own responsibility to secure our accounts while our account data has been leaked from your side

[celest shadow]

No PUBG MOBILE systems have been compromised. Please refer to #news for further information.

[atomic shoal]

i thought same until i become witness myself

[marble talon]

Your rules doesn’t state the account user it says the account owner and it’s not the account owner who got it banned but the hacker and if that’s against the rules then it’s against the law and court can decide

[night cloak]

it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account.

[next vault]

Hello, can you help? The PUBG company banned me from the game because of a mistake that occurred in the game not from me, as the car ascended to the sky without any file or hack on the date 4/11/2020

[polar marsh]

Please refer to the private message from @polar marsh for further information, @next vault.

[prime crystal]

Hello, my account was stolen, I don't know how, it was visited all the time, after which I decided to restart and I had a curtain that I was banned for 10 years, I've never used third-party applications, I played for my own pleasure. I played without cheats, always honestly. There are a lot of expensive skins on the account, a lot of effort and money was invested. Unlock my account, please

id: 5788257296
name: zhenaNEGATIVA

[polar marsh]

Please refer to the private message from @polar marsh for further information, @prime crystal.

[green trench]

i restarted my game and when i did this came up, why is this?

[celest shadow]

If the account owner or someone else using the account performs unauthorized activities on the account and it ends up being suspended, please know that this is still against PUBG MOBILE's terms of service. You should use or change your passwords unique to PUBG MOBILE so that your accounts do not get compromised easily through other external means such as third-party websites or services.

For further information, you may refer here:

:white_small_square: https://www.pubgmobile.com/terms.html

[celest shadow]

Please try repairing or reinstalling your game or use a DNS (refer to subpoint 4.3 in #faq for further instructions).

[hearty fog]

@polar marsh Please provide a rename id card in BGMI for non uc players , pleaseeeee

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hearty fog.

[hearty fog]

so where is the support / suggestion for indian version

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @hearty fog.

[obtuse owl]

can I get the data from my google play account through pubg? just stole an account and linked your google play and I want to find a scammer

[storm flume]

Please contact the customer service for further assistance, @obtuse owl.

[golden pilot]

@celest shadow please help

My ranking couldn't showing @celest shadow

[celest shadow]

Please refer to subpoint 3.14 in #faq for further information, @golden pilot.

[regal stratus]

@lime juniper where can I contact the support team? I lost my account due to the latest data leak

[stable vale]

why does the sniper training and power armor lock

[regal stratus]

there are a lot of expensive skins and investment into the account

Help me get my account back please

@lime juniper

[silent slate]

Hello, my account was stolen, I don't know how, it was visited all the time, after which I decided to restart and I had a curtain that I was banned for 10 years, I've never used third-party applications, I played for my own pleasure. I played without cheats, always honestly. There are a lot of expensive skins on the account, a lot of effort and money was invested. Unlock my account, please

id: 5251814295
name: ZaidBroStorm

[polar marsh]

Please refer to the private message from @polar marsh for further information, @silent slate.

[celest shadow]

No PUBG MOBILE systems have been compromised, @regal stratus. Please refer to #news for further information in this regard. If you have an in-game account issue, please contact the customer service for further assistance. You may refer to subpoint 5.4 in #faq for further information.

[verbal monolith]

Hello, can I speak to the security support

[celest shadow]

The Sniper Training mode will unlock in 15 hours. The Power Armor mode has been taken offline for refinements and will return at a later date.

[storm flume]

Please contact the customer service for further assistance, @verbal monolith.

[verbal monolith]

@celest shadow Customer Service .. Reports He answers a question, And I sent an email, no one responds. What should I do, brother

[weary warren]

If I use dns. will teamate face any network issue?

[delicate copper]

how can i download and play pubg mobile on emulator @everyone

[feral osprey]

R eu servers lagging?

[shell kindle]

<@&824870178777071657>
ID - 6714860
PASS - DE

[night cloak]

Hi my account has been hacked I been contacted you guys via game help center, via Instagram and email and I have no response. The guy it's using Twitter that he stoled me he changed username on it and he just linked an email today I didn't even know of that kind of linking until todayI have proofs of everything screenshots of how he stealed me now he's asking for money and sending me pictures of my wife and he wants money so I can get my account back. The one that I can access is with Google Play account from Gmail that's the only thing that it's mine and I have proofs of receipts from that account from year or months and I can screen record or screenshot to prove everything

[chrome cedar]

Is it safe to use any DNS? Or specifically google or cloudflare? Because the country changes if I use cloudflare!?

Will this above process cause BAN?

[regal stratus]

@celest shadow yeah sure. We all know what exactly happened. So many people reporting the same issue it must be co-incidence right? The in-game support is not helping at all, they ask for purchase screenshot but dont allow to attach images? Can you please just provide me an email where I can have some conversation with the team? My account was very expensive and I want it back

[storm flume]

Please do not use languages other than English, @quasi hedge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[dire quail]

Hey is there any redeem codes that work?

[verbal monolith]

Yes, I am also my brother. Nobody responds, only the robot responds .. I received a ban and did not use cheating and claims that I used it and this is not true. I also shoot clips on YouTube and I have a channel..and my account cost me fatigue and effort, and I paid huge sums of up to 6 thousand dollars

[polar marsh]

Please refer to the private message from @polar marsh for further information, @verbal monolith.

[regal stratus]

@verbal monolith trash support. They leaked the data to so many users and we lost access to our account and they won't even accept it

somebody else is acessing my account and playing from it and I cant do anything than just trying to reach the customer support here

[unborn mountain]

If they leaked data everyone including their staff will be hacked

[regal stratus]

@unborn mountain we lost our account, so many of us, just read 20 messages above and you will find 10 such cases complaining about the same. I have screenshots of the MFers selling the data, I just want my account back

[jade rune]

i can't send vid? help my rp mission is bugging. the heal 1500 health is missing.

[unborn mountain]

You have perms to send vid here.

[heavy vortex]

Complete it and you will get the points. It's bugged since 3 seasons. @jade rune

[jade rune]

oki thank you

[glass drum]

Wrong. The leaked accounts were published already 2 month ago, which we believe it's inside job from pubg staff themselves

[night cloak]

will be added season 2 rp skins and emotes again?