questions

[graceful surge]

ok

[heady lotus]

Yes u will

[graceful surge]

do you mean this ?

[surreal sorrel]

can anyone pls help me get my acount back from vn virson pls

[hollow trout]

Ok thanks

[thorn apex]

yes, you may refer to the steps in this screenshot

[graceful surge]

ty

i cant read it :/

[surreal sorrel]

is this for the vn vieson..?

[surreal sorrel]

1+

[thorn apex]

We do only provide support for the Global English version.

[surreal sorrel]

so no way to get my acont back ...?

[thorn apex]

will it be fine if I dm you the steps?

[thorn apex]

I'm sorry, we can't help you with non-global issues.

[surreal sorrel]

thnxs is there any vn pm server...?

[thorn apex]

You can refer to subpoint 3.4 of #735483472432594994 for more info on regional communities.

[surreal sorrel]

thnxs

[vague flame]

Is this a hack or is it the crystal bcuz he hdshot me with crossbow while moving so fast

[thorn apex]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv

[surreal geode]

Why does is cost £400 to complete elite communication achievement and the rewards for the achievement are awful 🤬

[thorn apex]

Feel free to drop a feedback in #old

[wise hinge]

Hi Dear Respected PUBG Team,

My Account of PUBG Mobile was banned on 11 May 2021 without doing any violations I don't go any against of pubg rules I'm following all Rules and regulations carefully and i purchased all legit uc from official channels and i have all payment valid slips which i made top up uc in my account so kindly i request you to have a serious look on my request please unban my Account i will be very thankful to you.

• Character I'd is 5201402437
• Device : Iphone 11 bro max
• Country : Saudi
• Cellular/wifi
  Please send the message to my mail
  Looking forward for your kind positive response

Thanks TEAM PUBG

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wise hinge.

[night cloak]

Staff help

How I know the result of karakin giveaway

[finite linden]

Hi I just started playing PUBG mobile after a long time and I am currently Gold V (still a beginner). However, I am being matched with Season 16/17 aces and conquerors and the game is completely unplayable because these players are all way ahead of my level. Is this a bug or is that how the ranking system works? Please, I would greatly appreciate help right now.

[sly vault]

Some one can help me !!

[obtuse valley]

thats how shtty matchmaking is

[finite linden]

Thanks for reply, it seems the consensus is just that. Lol

[obtuse valley]

matchmaking in the game is random, either you play will all crown - conqueror lobbies or dia below lobbies

[gritty forge]

What is the avg waiting time for CS to respond?

[slender wharf]

That'll vary as customer service gets a lot of tickets and reports a day, they do say it can take up to 60 days max for a response however. Though almost always this is never the case and most people will wait a couple days until they get a response.

[thorn apex]

Feel free to drop a feedback in #old

[finite linden]

Okay

[gritty forge]

But is there any differences using the CS in-game or by submitting a tickets? Because sometimes it takes 5 mins for them to response but then they sometimes never reply

[slender wharf]

They all go to the same place however, they do recommend using the CS in-game.

[sly vault]

Please someone can help me

My account was hacked

[slender wharf]

If it was the in-game account I'd suggest to contact CS in-game. However if it was a media account that was linked to the game please contact that platforms customer service and let them know.

[blissful trellis]

On April 30, 2021, at 19:08, a decision was made to block the game account: id 5410455550 (name: poBRATSKY). The automatic system for eliminating "cheaters"has assigned this account to the category of dishonest.

Cheats, third-party applications, game bugs and errors, websites, mods, etc. - have never been used on this account. Deposits to the game account were made exclusively through the official website.

None of the terms of the user agreement between PlayerUnknown's Battlegrounds Mobile company and the user were violated.

I ask for help in unlocking your account, or where you can contact. I wrote to the technical support by mail, in the game too, only the bot answers.

[gritty forge]

It asked me to provide the screenshot of my transaction records, but how do i upload them at the CS section via IOS

[kind isle]

Group purchase perks a scam or not i cannot full the group what will happen ??

[nocturne ruin]

Please help me my account was banned and I did not break the rules or grifting

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nocturne ruin.

[west canyon]

Hello my account was just hacked and I do not have access to the account. I have spent alotnof time on the account and have many items. What do I do?

[thorn arch]

@polar marsh A lot of accounts are getting banned recently for absolutely doing nothing and its getting very disgusting to see that legit players are getting but hackers are on top of the table ,my account got banned today for 7 days for doing absolutely nothing,when i filed a case they found some illegal action in my account which they dont even tell us what they found 😐,i have spent a lot in game and this is not how im letting u guys off ,i want my account checked and i want it back before my ban ends im not gonna wait 7 days for nothing, just pathetic

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thorn arch.

[vast knoll]

AYO why is it that when you get into your car skin and someone else gets into that car, the skin stays 😐 even though they don't have that skin

[blissful trellis]

Tell me, developers know that a lot of honest players get a 10-year ban?

[whole glade]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @whole glade. Remember to read through #faq before asking questions in the support channels.

[whole glade]

Why is everything in PUBG mobile so expensive bruh

[thorn apex]

Feel free to drop a feedback in #old

[worldly locust]

帮我

我的帐户已被黑客入侵，我不知道它是如何被盗的，有人登录了该帐户
我想退订所有社交媒体程序，并保持我的帐户与电子邮件的链接

[clear spindle]

Contact the in-game customer service for account related issues, @worldly locust and please use English in here.

[worldly locust]

Ok

[ripe haven]

Hacker high jump please ban

[thorn apex]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @ripe haven. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

@thorn apex bro its not a h@ck it's a bug same thing happening to me w

[feral forge]

you are free to report the bug in #old.

[feral forge]

there should be a button under your mini map where you can change the car skin depends on your own will.

[feral forge]

you will still get the Royale Pass Upgrade Card even if you did not fill the team by the end of the event, it will be sent to your in game mail within 24 hours, which you can later use it to redeem the S19 RP. it is not a scam, where you can enjoy the perk to purchase the RP at the price of 570UC. however, if you filled your group with another 2 players, you can get an extra 30 UC rebate, and if one of the player in your team has not purchased RP between S16-18 you will get the second rebate as well, where you can save up up to 120 UC in total.

[kind isle]

Is there anyone who can join me

[feral forge]

you may upload the images to Imgur, convert them to links and send it in them.

[hollow hedge]

try in #activities

[kind isle]

When will the new season begins

[hollow hedge]

17th of May.

[kind isle]

How people are getting rp card right now ? Can u explain

[feral forge]

once a team of 3 players is formed, all 3 players in the team will get a Royale Pass Upgrade Card and 30 UC rebate in your in game mail, but they cannot use it until S19 starts.

[ripe haven]

Can i report player with all of my screenshot and make it to video?

[kind isle]

Ooh ooh if i didn't fill then i will get after the event ends

[hollow hedge]

#faq 5.1

[night cloak]

I have linked email..How to change the password

@celest shadow any mods

[kind isle]

I use both emulator and mobile for gaming will it effect my account anyone can help??

[feral forge]

no, it is fine.

[feral forge]

enter a wrong password for a few times, the forgot password option should appear.

[wide wharf]

I tried to contact CS to fix my report about my hacked account, but it wont answer.

Yes i know the CS wont immediately answer me.

The problem is that after i chat, the automatic reply should answer so i can put whatever info i needed, but it wont do it.

The only way i know to make it work again is to re-install the game, which is not something i want to keep doing.

[pastel atlas]

I want to report a cheater where can I post the Video Clip

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @pastel atlas. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

You can upload your video evidence on YouTube, @pastel atlas.

[pastel atlas]

Ok

[celest shadow]

You may try starting a new conversation with the customer service by ending the current one.

[steep creek]

is This Real? IDs and Passwords Got Leaked?

[uncut pike]

@vagrant tulip bro there is leakage i personally logged in many ids

@vagrant tulip in telegram many uds have been leaked

@vagrant tulip those ppl who have linked their third mail their info has benn leaked i have saw more than 1000 id pass why will plyr gave their info

@vagrant tulip many ppl in this discord also cmplaing about this issue with their acc

@vagrant tulip one more thing ppl are not able to recover thrir acc cause when other pol log in their id they change the version number from coding and when the original prson tries to login it shows tht acc has been logged in newer ver of game thats some prblm

[velvet terrace]

Whem Snapdragon 888 phones will supprt 90 FPS ? The Chinese version is support it since long time for phone like Redmagic 6 and Rog 5 but when the global will follow

[pallid moon]

Hi! my account banned :((

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pallid moon.

[rapid osprey]

Even after re-creating controls still i see the same issue..tired_face

[sudden briar]

Hi

[rapid osprey]

@vagrant tulip issue

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @rapid osprey. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please do not use languages other than English, @sudden briar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pastel atlas]

@celest shadow I have posted on youtube where can i attach the link?

[celest shadow]

You can report the cheater to this form, @pastel atlas: https://bit.ly/3uDSJZv

[night cloak]

@vagrant tulip lol why peoples will leak their expensive ids

[pastel atlas]

Done

[thin void]

Hello when we get your account has been login with newer verison please updated to the newest one @celest shadow

[dense hatch]

Where can we get the Godzilla set In global?

[celest shadow]

Please reinstall your game and download the patches in-game. If the issue persists, please contact the customer service in-game for further assistance.

[celest shadow]

You can get the Godzilla set from the Hola Buddy event.

[dense hatch]

Not the godzilla suit, the set, which is themed more like the Godzilla AX.338

[thin void]

@celest shadow I Am asking why we get bcs of?? Not solution

[celest shadow]

If you are referring to the Godzilla Carapace, you cannot obtain this outfit at the moment.

[dense hatch]

He's asking the reason, not the solution

[celest shadow]

Please be specific with your inquiry next time. It usually occurs when an unauthorized person had accessed your account with a modified version of the game.

[dense hatch]

Ok, well, Can I buy Godzilla AWM with a free currency such as silver, Donkatsu etc?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @dense hatch.

[celest shadow]

You can only obtain it with UC.

[grim eagle]

Hi I have a question so someone linked his e-mail to my account and I removed him from it but I want to unlink it now I I tried contacting the support in game but they are not telling me to send information or anything

[dense hatch]

That... That's sad, will need to participate in UC Room giveaways again

Btw, thanks

[celest shadow]

We wish you the best.

[dense hatch]

Thanks.

[celest shadow]

You will need to answer the FAQ bot according to your issue properly, so that you can be connected to a support agent that can assist you with your issue.

[upbeat vortex]

I want to go back to the global version because I accidentally logged into the Vietnamese version and the support team in the game did not help me after many attempts to correspond. I ask you, PUBG, to help me, I cannot play with this version because it is difficult to download it and there is no Arabic language in it and there are no offers like the rest of my friends There are no bonuses as in the global version, and there is no change in the region, nor can I charge uc. I ask those in charge of this game to solve the problem of all players and see it, or it will be lost

It is popular among Arabs. Thank you.

[celest shadow]

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version.

[still mural]

Hello i was wondering why didnt my uc magically disappear..i recently purchased the 600uc and after a day..my uc went from 660 to only 10 without and explaination i didnt buy anything using uc...i emailed pubgm and contact the support chat in game and no assistant was given

[upbeat vortex]

Unfortunately, this is not a solution..I have a problem 1- I had difficulty updating the game. 2 - I had difficulty charging UC. 3 - I find it difficult to access some of the offers available in the international version. This is not a solution at all

[celest shadow]

Please contact the customer service in-game and provide them with your payment receipts when requested, @still mural. Please be patient for their response.

[acoustic sorrel]

Some players are using Config file for hacks.
Please check it and ban as soon as possible.
I will send some video as a proof.

[still mural]

I already did contact them on 14 may and still no response until today

[upbeat vortex]

I need this game and this account specifically, I cannot create another account and assign this account ... I need your help

[hallow gulch]

Try sending a small reminder.

[full glacier]

my 3700 UC was spent on Groza crate.. All of my 3 linked social medias are secured with 2 step Verification.. the problem was with the in game pubg email login

[hallow gulch]

Sadly that would not be possible, as Piston mentioned, accounts cannot be transfered.

[still mural]

Ia there any history log that i can see where did my uc went to

[still mural]

Already did still no response

[digital thorn]

@hallow gulch is pubg third login details leaked

[pulsar kiln]

#questions my uc is missing today morning also I checked 2000 uc in my account but not no uc in my account I want my uc

[hallow gulch]

Please be patient, the conversation has not be closed, therefore you will still get an answer soon.

[storm flume]

Please contact the customer service for further assistance, @pulsar kiln.

[still mural]

I see how long does it take to connect to an expert?

[pulsar kiln]

#questions I want my uc back right now

[hollow hedge]

Contact Customer Service regarding that, @pulsar kiln .

[full glacier]

#questions give me my 3700UC which was spent by the hacker because of email login info leak

[hollow hedge]

Contact Customer Service regarding that, @full glacier

[full glacier]

Tencent won't reply to Indian users

also i can play without VPN.. so they should help Indian users as well.. Help the users or close the pubg global for Indians completely!

[hollow hedge]

Then we cannot help you with that as we offer support for global version only

[full glacier]

will Tencent accept their mistake regarding email login info leak? So many Moderators deleting messages regarding this which is completely unfair 👎

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @still mural.

[hollow hedge]

I do not know if this leak is true or not, but they decide which messages they delete

[celest shadow]

We cannot help you any further in this regard.

[pulsar kiln]

Please refund our uc back

[full glacier]

its completely real as so many people can't suffer this incident at the same time

[celest shadow]

Please contact the customer service in-game for further assistance.

[full glacier]

I recover hacked pubg accounts.. i myself got 3 social Medias linked to my pubg account... All of those 3 are protected with 2 step verification and with a complicated password.. there was no suspicious login in my social accounts.. So the only thing left is email login

[still mural]

Thank you mods..i hope this problem is fixed immediately...this might be the last time i will spend on pubg because of this experience

[pulsar kiln]

They are not given replay

[celest shadow]

Please be patient for their response as the customer service receives a large number of support requests every day, @pulsar kiln.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @acoustic sorrel. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Please upload this video evidence on YouTube and report it via the form, @acoustic sorrel.

[pulsar kiln]

@full glacier same hear bro

[torn tree]

Dear Sir/Madam
I have changed my in game server from Asia to Europe yesterday by mistake . So please Sir/Madam change my server to Asia again..
My pubg id - 5127675044

[full glacier]

but those who belong from the US and have spent a large amount of money on the game get their work done in Days! This is shameful

[night cloak]

It appears and I am sending a message to customer service that he is writing now But I did not find a message or a response from him Wait two days ago How long that

[acoustic sorrel]

This player is using ESP and No recoil Config file check

[hollow hedge]

#faq 5.1, @acoustic sorrel

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @still mural.

[neat patrol]

getting problem to login in pubgmobile. any solution????

[hallow gulch]

What exactly is the issue you're facing?

[hallow gulch]

It might take some time.

[primal mauve]

I want to contact with a real agent is there any email or smth can i send a message to !

[hallow gulch]

There is an email, however it's only for general inquiries.

[neat patrol]

you have logged in a new version and you cant login in old version of pubg mobile. as i have updated my game

[storm flume]

Please contact the customer service for further assistance, @neat patrol.

[neat patrol]

thankyou

[primal mauve]

I am just worry about my official account because i played on a guest account solo squad killed many ppl without cheats and official emulator no third just want to know the real reason to avoid getting ban ony official \ old account

[hallow gulch]

Guest accounts have nothing to do with other game accounts. To clarify further, no game account is any associated or linked to another.

[neat mason]

Same case with me. Hacker tryin to ban my account for 7 days just to successfully unlink my socmed. Rather, he made it ban for 10 years!

Staff in this discord cant even help me at all saying its my fault.

Hope it also happen on there end!

[primal mauve]

I know but i was playing solo squad every game at least 10 kills got a warn message to link the account when i linked it got 10 years i am just worry if i played like this with the official account to get the same

[night cloak]

Hi, my account got hacked and I lost all my UC, can someone help? I contacted PUBG support via mail, but they closed my ticket without and solution

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[neat mason]

@lime juniper kindly acknowledge if this is FAKE or real.

I already said my account was hacked last month without any trace of malicious login attempts from my link socmeds.

I already emphasized that its my 3rd link that was hacked and asked you to check your system for any data breaches.

This week, famous youtuber already warned us that there was a breach in your system.

During the past month, there are many of us crying for help but you insisted that its our fault not securing our account. Yet, if the breach is true, thats entirely up to you and your team that is at fault in here.

THANK YOU!

JUST TO ADD, LAST MONTH YOU DONT HAVE THE OPTION TO RESET YOUR PASSWORD, AND NOW YOU HAVE THE OPTION AFTER THAT KNOWLEDGE OF THAT BREACH.

IM CRYING FOR JUSTICE HERE.

[night cloak]

I did contact the customer service, they closed my ticket for no reason

Hi,

This morning, when I logged into PubG mobile, I saw that my account was hacked or illegally used, and I’d lost all my UC. I had 1575 UC, I remember the exact amount because I’d checked it before going to bed, but when I opened the game, I was just left with 25 UC. Also, there is an event going on for sending gift to friends and in return we get AG, I hadn’t sent any gifts to anyone because this was the first time was logging in for the day, but the event was already completed. According to me, the hacker used UC to send him/her popularity. Also, my sensitivity and other setting were changed too. I kindly request you to look into this and help me getting my UC back. I have used the “Log Out Of All Devices” option to recover and safeguard my account. I’m devastated right now, please help me to get my UC back. I work hard to earn and use some of that in the game, and seeing this today just broke my heart. 😭

Kindly contact in-game support again, @night cloak. Unfortunately only they can help with situations like this.

[river dagger]

Is your game account linked with Third Email?

[night cloak]

I did, it’s useless. There was absolutely no help

[night cloak]

Yes! Facebook, Apple ID and an email

If it’s “useless” and “no help” you cannot get your UC back.

[night cloak]

I tried reaching out to them through all platforms, I didn’t get any solution. They even closed my issue ticket for no reason

Kindly try again, please do understand that we cannot help with this situation, @night cloak. You may share your feedback regarding PUBG MOBILES in-game customer service via #old.

[river dagger]

Hackers are getting access through Third Email because of the data "leaked" by PUBG dumbs. You need to change password for your third email immediately.

[night cloak]

Okay, I’ll do that

[neat mason]

Yea @night cloak before its too late

[night cloak]

Is there any way I can contact the support team?

[neat mason]

Mine got banned. Hacker ban it. Last month they dont have that option to reset your password for 3rd link. Now they have

[pulsar kiln]

Ok we will chang password what about uc

[night cloak]

I have tried everything, be it Twitter, Facebook, email and what not

[night cloak]

Unfortunately, we cannot do anything inside discord to help you, Kindly refer to #faq subpoint 2.12 for information regarding your account suspension.

[neat mason]

PUBGM has the most crapiest CS, dont rely on them

[devout sinew]

SANGREROJO

[neat mason]

Only thing you can do is to reset your pw in 3rd link

[devout sinew]

@devout sinew

[night cloak]

Okay, will do that

[neat mason]

People here specially mods cant help u.

[river dagger]

You can contact in-game customer support but its useless as they cannot return the amount of UC. So all you need to do is secure your account by changing password of third link and logout from all devices.

[night cloak]

Okay

They should really improve their cs

[night cloak]

How may I help you?

It’s absolutely useless

Kindly provide your feedback in #old, @neat mason & @night cloak. This is not a discussion channel. As previously stated you’ll need to contact in-game support for this issue.

[storm flume]

Please avoid going off-topic, @neat mason. You may have unrelated conversations in #chat.

[agile summit]

My account has been suspended for 10 years and I have not violated the laws and I don’t know the reason , please help me 💔

[polar marsh]

Please refer to the private message from @polar marsh for further information, @agile summit.

[distant dome]

When is there a new season?

[vivid shadow]

when Will new Arena hangar map release?

[celest shadow]

Season 19 will begin on May 17.

[wind glacier]

Can you help me with something

[celest shadow]

The new arena map, Hangar, will be available starting June 1.

[distant dome]

Why does it say on the 15th in game?

[night cloak]

That’s when the current season ends, @distant dome.

[distant dome]

Oh i see

[civic lark]

can anyone explain what is the problem with third mail

[night cloak]

Which problem, @civic lark? Kindly elaborate, if possible.

[torn tree]

I have changed my in game server from Asia to Europe yesterday by mistake .
So please change my server to Asia again..

[night cloak]

Unfortunately you’ll have to wait the 60 days, @torn tree.

[civic lark]

I heard that everyone should change the password of email login

[mighty wing]

There's no news about this from the officials. Don't believe in such rumors.

[night cloak]

Still a rumour at this point and time, @civic lark.

What about these rumours that there was a data leak of Tencent and everyone should immediately change there passwords if linked with email accounts??

[royal timber]

I am Nick
ID: 5311822768

My account is blocked ... I did not use cheating or play in a team with cheaters ...

You are welcome to check out ...

Please be fair and help me get MY account back! Because I haven't done anything and I'm still innocent.

I'm very active and I've bought a Royal Pass since season 9 and always played cleanly and with rules. My account means a lot to me because I spend lot of my money and time. Please be fair unban my account .

With best regards

DEs I Devil : 5311822768

[polar marsh]

Please refer to the private message from @polar marsh for further information, @royal timber.

[steep creek]

Cheaters Report Link Please?

[pallid briar]

https://bit.ly/3uDSJZv

[steep creek]

Thanks

[pallid briar]

You're welcome.

[clear condor]

Real of fake 🤨

[night cloak]

Not official, @clear condor.

[pallid briar]

It's still a rumour and there's no news about it from the officials.But you can change it for security reasons if you want.

[clear condor]

Everyone viral this

[lime flume]

@night cloak is real or fake ?

@night cloak posted by an official discord member

[night cloak]

That’s not official news, @lime flume. It’s still a Rumour at this point and time.

[lime flume]

@night cloak any Idea about our Rank Crew’s is not showing ranks now ?

[unkempt stratus]

Hey @celest shadow why everyone is asking for changing password in pubg mobile account what happened any Official statement??

[pallid pewter]

@celest shadow anyone hacked my acc can u plss help me

[celest shadow]

None at the moment. Feel free to keep an eye out for #news if there are any future announcements.

[pallid pewter]

@celest shadow anyone hacked my acc

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lavish crypt.

[pallid pewter]

Can u plss help me

[unkempt stratus]

Ok. Thank you so much for the response 😊

[celest shadow]

You can report it to the form when it is available again, @lavish crypt.

[celest shadow]

Please contact the customer service in-game for further assistance.

[night cloak]

@celest shadow Is tencent databse hacked really?

Or its just a rumour?

[lavish crypt]

@celest shadow Plss inform me coz there are so much videos ON YT

[vagrant nova]

https://youtu.be/ZEAY8Ww_97I Will this way work? this says not jail break

i have confusions with this

[celest shadow]

No information in this regard.

[celest shadow]

You can check the form from time to time to see when it is available again.

[lavish crypt]

@celest shadow I will inform every video which is misleading to the game. Thnks for your support.

[celest shadow]

This involves with file modification and it is against PUBG MOBILE's terms of service which can result in an account suspension.

[celest shadow]

Thank you!

[clear berry]

Where tf is new tdm map? It showed in update patch but still ain't got it

[celest shadow]

The new arena map, Hangar, will be available starting June 1.

[clear berry]

Any y'all know exact date for it

Oh aite thnx

[night cloak]

wtf is going on 3 matches in a row Speed and Jump hackers on Sanhok

[night cloak]

The new kong crystals give you the ability .

🥲 😆

how can i find thos

[night cloak]

There's a notification on your screen when kong releases crystals , so if you're close to him you will see the crystals.

ok thanks

@vagrant nova cna't u see this is old version lol

how long can i run when i use it

the crystal

[night cloak]

When you will use the crystal , it will give you the ability.

forever

5 minutes.

ok thanks

[raw tide]

anyone wanna team up on pubg ? : )

[night cloak]

You can find players in #activities

[raw tide]

thankss

[crimson salmon]

I need justification
I am on diamond v kill 9 enemy with 1223 damage and survived 29.2 and revive my team once and my rating is 99.7 how much point wil i get please reply pubg is making me furious-

[split wharf]

Is it true!!

[night cloak]

You should get 20+ points. You can leave your feedback in #old .

[night cloak]

There's no information regarding that.

[maiden echo]

@split wharfyess truee bro meany people are selling account

[abstract wadi]

-Nothing, sorry for tag-

[night cloak]

Is there any way to unlink third email?

[icy sleet]

HI 
Someone has got access to my PUBG MOBILE account and after getting access to the account he has removed my linked social media and added his Twitter account. I was able to retrieve the account and I am using the account but he has also linked his Twitter to my account which I am not able to remove because of a certain day limit.
I want you guys to completely lock down my account in a way and confirm the account with the real owner. I have all the linked accounts with me and even the linked email id and the phone number.
I can provide all the required necessary emails and everything related to my account.
The hacker is continuously logging into my account and there is nothing I am able to do.

I have been using PUBG mobile from the very start and losing this account would be heartbreaking for me. I have not only spend money on it but a huge amount of time. Please look into this and help me out.  I have tried logging out from all devices as well and the hacker is still able to log into the account.

Account ID: 579260341

[stoic wren]

someone hacked my pubg account email in data breach.

[night cloak]

Yes, that’s what is happening with everyone

[icy sleet]

how to contact the pubg team can anybody help me?

[night cloak]

You can’t, it’s useless, been trying since morning

[bleak lake]

Hi, I wanted to change my server region to Pakistan but, I get to know that I have to be in the specific country to change the region so, the issue for me is I'm not moving to Pakistan sooner or later so, I had a humble request that you may change my region to Pakistan please.

[night cloak]

By contacting customer support.

[wide void]

No there is no way to do that

[stoic wren]

@night cloak Customer support never help

[icy sleet]

How to contact customer support, all I get is those faq's

[night cloak]

As I said, they never help

[icy sleet]

can anyone tell me how can i talk to a real person in pubgm support

[night cloak]

omg this is op , i am little bit scared can i get B 🅰️ N for it

[maiden echo]

@icy sleet your 3rd link id password is leaked

[wide void]

Account privacy was your responsibility, the only thing you can do is contact ingame support steps are mentioned in picture below

[maiden echo]

@wide void they will never help 😂

[wide void]

Avoid general conversation it will get you punished

Use #chat instead

[night cloak]

It’s useless, they never help

[torpid cairn]

Was your account linked to email?

[wide void]

You have been answered you may move to #chat

[bleak lake]

Hi, I wanted to change my server region to Pakistan but, I get to know that I have to be in the specific country to change the region so, the issue for me is I'm not moving to Pakistan sooner or later so, I had a humble request that you may change my region to Pakistan please.

[high frost]

Guys who linked there account to email or phone number ,change your password as fast as possible
How to change your password
1.type your email
2.type a wrong password then i will show forgot password
3.then click on forgot password and change your password as fast possible
4.OTP will be sent to the email which you have provided earlier

[maiden echo]

@wide void ha ha u think im joking ?

[wide void]

Avoid general conversation here

[high frost]

Hacker are using the account and b@nning them too

[icy sleet]

yes i can still access the account but the hacker has linked his twitter to my account and i am not able to unlink his twitter as it is saying that i need to wait alteast 21 days. My email phone number and facebook is linked to the account, i can still access it but i cannot make the hacker use it too

[maiden echo]

@high frost about 1M+ data is leaked

[wide void]

I don't have any information regarding this but I can get it for you

[wide void]

#chat

[bleak lake]

Please! Ty

[torpid cairn]

Yes 3rd linked accounts are leaked

[wide void]

@bleak lake sure wait a sec

[maiden echo]

PUBG should hive a option to unlink 3rd link

[wide void]

You may suggest in #old

[maiden echo]

@split wharf and if the player is not loging in his id for few days 😂

[icy sleet]

Is there anyway I can get the hacker to stop using my account and remove his twitter which he has linked to my account/

[wide void]

Unfortunately Not possible to change region without being citizen of that region

[maiden echo]

@split wharf and if the hacker change the SRC version ?

[wide void]

Contact ingame support Only they can help

[icy sleet]

all i get is faq's
no one real to talk to

i tried everything

[torpid cairn]

I you try to log in again and again probably the hacker will b_an the account

[upper barn]

Is pub g mobile India releasing,

[wide void]

Use these steps

[maiden echo]

@wide void 😂 stop bro please stop stop sayin' in-game support in-game support is operated by a bot of tenct 😂

[wide void]

This is not the right server to ask for it

[icy sleet]

i replied with the same exact things you did and all i got was still faq's

[wide void]

You may move to #chat last verbal warn 🤷‍♂️

[maiden echo]

If works then take my mythic fashion id 😂

[wide void]

That is the only possible way to solve the issue as accounts are managed by ingame support not by discord staff

[torpid cairn]

Then this is the fault of Tencent

[maiden echo]

@wide void im helping people here cz i know better than you and you warning me 😂

[icy sleet]

is the ingame support closed for players for india?
because i am from indian region

[crimson salmon]

This is me white devil on diamond iv and my brother on diamond ii please help me he gets +10 and i get +8 in this match howww

[wide void]

No information regarding this sorry

[wide void]

Move to #chat

[torpid cairn]

The report in game support take upto 90 days

[lofty trench]

Guys pls help my screen keeps showing Candice 😔

[versed helm]

@lime juniper Please want to talk with you privately in dm for 2 minutes its serious issues so

[wide void]

Use #pubg-mobile for this conversation

[teal ravine]

Is it true

[night cloak]

You get points depending on : rank of players in your lobby, map , kills, meds used time survived and revives.

[maiden echo]

@teal ravine yes sir ture as f***

[wide void]

No official statement from developers have been made so this is unofficial or rumours

[torpid cairn]

This is ridiculous that a company can't keep the accounts of its users safe

[wide void]

Move to #chat avoid general conversation here or else will get punishment

[maiden echo]

@wide void ohh its rummor 😂 man people are selling ids in teligram this is true

[wide void]

If you have information about this then report it directly via E-mail mentioned below
◽[e-mail]

[dusky sparrow]

I haven't played pubg in a long time and today my friend just message me and said that my account is hacked and when I check it was my name was changed and all my uc was used so is there any way to get uc back?

[torpid cairn]

Lmaoooooo!!!! The community team channel is closed and form to report Cheaters and online cheating content is also closed
So do you think he will get a reply excluding a automated reply

[maiden echo]

@wide void u think they will reply to me ?

[wide void]

Unfortunately there is none account security was your responsibility

[jagged shore]

I there any way to Unlink email from my Pubg account?

[wide void]

Unfortunately No there is none

[maiden echo]

@jagged shore u can change the email

[jagged shore]

@wide void someone linked his email with my account

[jagged shore]

The email Linked with my account isn't mine bro

[wide void]

Contact ingame support to resolve this issue as only they deal with ingame issues

[torpid cairn]

Oh nice @wide void , you don't have any answer to our question so you started ignoring us wow

[jagged shore]

In game customer service don't help

[wide void]

That's is the only way you can get help related account issues

[vapid rapids]

Does anyone incounter speedhack and highjump enemy? Or its a New features?

[wide void]

@onyx cairn a little help here

[onyx cairn]

Please move to a discussion channel, like #chat, @torpid cairn.

[versed helm]

@vapid rapids its a Kong Crystal effect

[onyx cairn]

@jagged shore
You need a bit patience regarding a reply from customer service, especially at a weekend.

[maiden echo]

@jagged shore you can do one thing just upgrad your SRC version

[storm flume]

Please avoid going off-topic, @maiden echo. You may have unrelated conversations in #chat.

[torpid cairn]

First answer me

[torpid cairn]

This

[olive dove]

@torpid cairn how can i help you?

[storm flume]

Please contact the customer service for further assistance, @dusky sparrow.

[olive dove]

Both forms and the community team channel will open soon, you can reoort your issue then. We ask you to wait patiently till this happens.

[torpid cairn]

It's more than 1 week lol

[olive dove]

I understand, everything should be back to normal soon.
Please refer to the community team message in here:
#chat message

[dusky sparrow]

Is there 2 step verification in game?

[elder bloom]

Pls check this id

Speed bost hack

[olive dove]

No, but you can secure your linked social media with this method

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @elder bloom. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[thin halo]

Were you playing sanhok map with the event mode?

[fervent basin]

I linked with Facebook . But when I enter my game , someone linked twitter account beside my main account ...I changed my fb password etc .. But how can I unlink twitter account which is not mine, and contact to support and they asked me for some sensitive details about my account -- but i didnt reply because im scared maybe the hacker can login with his twitter account and see the support conversation

[night cloak]

Hei.Anyone knows how long will take to the customer support to resolve a hacked account issue? Thanks

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[night cloak]

YES

[little patrol]

So I tried to open a classic crate with coupons and instead got banned for illegal purchase like wtf bro👁️👄👁️

[polar marsh]

Please refer to the private message from @polar marsh for further information, @little patrol.

[storm flume]

Please contact the customer service for further assistance, @fervent basin.

[fervent basin]

how to contact with customer service ?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @fervent basin.

[fervent basin]

maybe the hacker can login with his twitter account and see the support conversation and the sensitive details i gave

[gritty glade]

How to post image in PUBG status?

[night cloak]

How many social media accounts can u link to pubg ? I was linked with 2, but somehow someone else linked with playgames and hacked my account

[gritty glade]

There is no images why? I want to post status

[olive dove]

you have to add the image to your game album in order to be able to post it.
When you complete an achievement, being in the cheer park or your lobby, you can take some pics and save them to the game album rather than downloading to your phone.

[gritty glade]

I want to post my old pubg screenshot. It's not possible to post it?

[fervent basin]

I linked with Facebook . But when I enter my game , someone linked twitter account beside my main account ...I changed my fb password etc .. But how can I unlink twitter account which is not mine, and contact to support and they asked me for some sensitive details about my account -- but i didn't reply because i am scared maybe the hacker can login with his twitter account and see the support conversation

[olive dove]

You should contact in-game support regarding this to get assisted with retrieving the hacked account.

[olive dove]

I do not think this will be possible as those are not saved in your game album.

[gritty glade]

Why there is no any images in my game album? How to movie my images in to the GAME album

[thin halo]

@fervent basin The only way to solve your account issues is by contacting customer service. There’s no other way.

[wide void]

#questions message

[fervent basin]

what if the hacker checked my sensitive details i give to the support ?

[gritty glade]

Ok

[weak bear]

Selling hacks

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @weak bear.

[olive dove]

You see the camera button in the bottom-right, by clicking this you will be redirected to the other screenshot where you can choose to save the image to your game album.

You can find this camera button in cheer park as well, so you can save many images to use for your statuses.

[cyan portal]

Wut is this pls help

[red dove]

Yesterday I was able to log into my account fine and play but today I log in and it’s a whole new persons account that is connected to my account.. help?

[olive dove]

This probably means one of your social accounts has been compromised.
Better to change your socials passwords and contact in-game customer support after for further assistance.

[olive dove]

Do you have any other social media connected to your account?

[heavy vortex]

I had 975 streak after the update now 260. 😭 😭 😭

why do they always have to ruin this game😭

[olive dove]

You can submit a report in #old in compliance with the channel's pinned instructions.

[cyan portal]

Compromised means?

[heavy vortex]

Okei😭

[olive dove]

unauthorized person has access to one of your social media accounts.

[red dove]

Besides Facebook and Game Center for iOS.. no

[olive dove]

When you try both, do you get the same result? new created account.

[red dove]

It’s not a new account it’s somebody else’s account! It’s like they wiped my whole account. All of my friends are gone, some achievements are gone, they left my clan that I was a leader of, crate coupons, outfits.. everything. Something called “play games” is on my account and I can’t unlink it for 21 days

[cyan portal]

Oo so what can I doo pls help

[slender bay]

can u guys make a different server for turkey

[olive dove]

So you have access to somebody's else account, can you confirm if it is the same in-game ID?

[olive dove]

Check your socials for suspecious activites, make sure to secure them by changing all your passwords then contact PUBG MOBILE customer support for further assistance.

[olive dove]

Turkish server is already established, you can find a link for it in #735483472432594994 sub-point 3.1.

[red dove]

It’s my original in game Id if that makes sense

[devout kettle]

Hi , can you help me@olive dove

[night cloak]

where do we report hackers

[slender bay]

im tired of dying to a kid that camps in a bush the whole game

[cyan portal]

I have only linked my mob numb nd email nd fb nd play games

[onyx current]

Hi, my pubg account is hackef

Hacked*

[delicate zenith]

facebook is dodgy as hell

[olive dove]

This means it is your account so what you need to do is to contact customer support to help you in this regard.

[olive dove]

Sure, how can I do?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[olive dove]

Only does not apply when you linked everything. Make sure that you secured all of them and contact support after.

[storm flume]

Please contact the customer service for further assistance, @onyx current.

[onyx current]

@olive dove my social account is hacked and unable to recover it..the same social account is used to log into PUBG. Now I am unable to log into pubg. Pls help me out to get back my pubg account

[cyan portal]

Ooo

[oblique mountain]

Hi

[glass drum]

Is there a faster way to contact pubg mobile via phone or something? The unauthorized hacker start to behave bad on my account and he already removed half of my friends list in the game. I follow all the steps and I have sent screen shots of my payments in playstore and already sent all emails I have received from pubg mobile.. I need to revoke this Twitter account that used by hacker which is not belong to me

[cyan portal]

Wut should I unlink mob number or email

[onyx current]

There is proper response from customer support

[maiden echo]

Please do that and save your account

[mortal jolt]

No one else has used my account, I'm on the newest version.

[wide void]

@mortal jolt there is a patch update of some mb did you update it?

[red dove]

How do I do that? Because I don’t want to contact them through the game in case that person still has access to my account

[maiden echo]

@mortal jolt hacker change the SRC version

[mortal jolt]

No.

[open sphinx]

Did they just removed Metro Royale Voice pack In this update and not given any compensation to those who owned it? Can someone confirm!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @devout kettle.

[wide void]

@mortal jolt then update it via official sources or reinstalling may help

[maiden echo]

@mortal jolt Bro too meany 3rd logins are leaked

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @oblique mountain. Remember to read through #faq before asking questions in the support channels.

[red dove]

It’s sad everything got leaked..

[cyan portal]

How bro

[olive dove]

The only way is in-game customer support. The customer service receives an enormous number of requests every day. It takes time to review all of them. We kindly ask for your patience and understanding while they get to your request.

[onyx current]

@polar marsh @MحMĐ my social account is hacked and unable to recover it..the same social account is used to log into PUBG. Now I am unable to log into pubg. Pls help me out to get back my pubg account

[wide void]

Changing src version might be taken as modification of files and that may lead you to 10 year punishment

[olive dove]

If you they are not secured, you should do.

[maiden echo]

@cyan portal dm

[olive dove]

Secure your socials and contact customer support for help.

[celest shadow]

Please do not instruct or guide other members of this server to use and/or perform illegal methods such as modification of game files as it is against PUBG MOBILE's terms of service and can risk an account suspension, @maiden echo. You have been warned.

[red dove]

So I can only contact support through the game?

[wide void]

Ingame support yes

[wide void]

For account related queries and issues

[maiden echo]

@celest shadow that's Fully safe ok im not shareing

[olive dove]

He won't see your conversation as it will be stored only at your end.
Check #faq 5.4 to know how to contact the customer service.

[celest shadow]

It is not.

[maiden echo]

@celest shadow ha ha i linked my id with 4 social media 😂

[olive dove]

Sorry about your loss but we can't help with account related issues. you have to contact customer support to get efficient and official assistance.

[olive dove]

yes, here:
▫️ Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

▫️ Login Menu: Select Help in the top-right corner of the login menu.

[maiden echo]

@olive dove you think they will help ? 🙄

[red dove]

Well I hope this works🤦🏾‍♀️ if not I’m done with pubgm sadly smh

[olive dove]

I know that they will help.

[mortal jolt]

I don't know how to fix this.

[maiden echo]

@olive dove never

[olive dove]

Thank you for your input, feel free to submit your feedback/opinion in the game or in #old .

[olive dove]

The version mismatch requires you a game update, you should focus on securing your account by contacting customer support.

[glass drum]

Does the hacker can see all my conversations in this game support? I have sent screen shots of a sensitive data in this customer care chat it will be very bad if the hacker able to view this screen shots..

[olive dove]

No, this conversation only appears on the device you used to contact the customer support.

[potent crater]

is it possible to unlink third link (gmail id) from my pubg account

[storm flume]

Please contact the customer service for further assistance, @potent crater.

[potent crater]

how to unlinke you third link from pubg account

[olive dove]

E-mail addresses and phone numbers can currently not be unlinked.

[mortal jolt]

Am I on the correct version?

[twin sage]

i have a iphone 12 pro max but ı can not play want after update ı get freeze and lag ? @olive dove can you help me ?

[crimson salmon]

Because of poor matchmaking system of i played 2 matches in 3 hours any solution

[distant marten]

Its found that id with emails are getting hack
Is it true ?
Bte happen with me too 4 days ago it was hacked by someone

[night cloak]

May I ask which mode you’re playing, @crimson salmon?

[olive dove]

No, the current version is 1.4.0.15154.

[night cloak]

That’s not an offical statement, @distant marten. For now that’s a rumour.

[night cloak]

Are you able to share a screen recording?

[celest shadow]

You will need to download the latest patches in-game to get to the latest version of the game.

[distant marten]

@night cloak but i faced same issue haven't received any social media unknown login email
But my id was hacked by someone
Changed name and spent my 600 uc
I immediately changed my login credentials

[olive dove]

Try to clean your cache and reinstall the game.

[potent crater]

@olive dovethank you

[onyx dagger]

If your game account did get hacked, and you do have access to it, please contact the Customer Service in-game regarding this as soon as possible, as only they can help you with this.

[distant marten]

@celest shadow @olive dove

[twin sage]

that is just in clasic matchs , if i want to play scrim ,i can nothing

[celest shadow]

What is the software version of your iOS, @twin sage?

[distant marten]

@onyx dagger i have access of it but i can't unlink my email address RN
Only thing that i can do is changed email login password and do logout from all Devices everytime to be safe until India version release

[onyx dagger]

Are you from India?

[outer lynx]

Piston what happened to cheaters report?

[distant marten]

@onyx dagger yes

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @outer lynx. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[twin sage]

14.5.1

[celest shadow]

You can report cheaters via the new cheater reports form, @outer lynx.

[mortal jolt]

Right, so reinstall?

[outer lynx]

Ok

[onyx dagger]

If so, we are afraid to say, but, we are not able to assist you with it, @distant marten, as:

We provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India.

[night cloak]

Looks fine too me.

[celest shadow]

The lag you experience has to do something with the latest iOS 14 software update. You may try disabling the anti-aliasing and set your graphics to smooth for the time being and see if it helps.

[twin sage]

before update was too 14.5.1 but i didnt get freeze

[distant marten]

@onyx dagger ya but i m playing on global version

[celest shadow]

Correct, reinstall the game and you should automatically receive the in-game patches.

[onyx dagger]

The game is banned there.

[mortal jolt]

Thanks.

[twin sage]

because video is not 60 fps

[distant marten]

@onyx dagger its working if you download from website
Playing from 21 September 2020 and still

[onyx dagger]

Again,

We provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India.

[distant marten]

@onyx dagger again telling bro my app is global and i m facing issue in global version
🤦🏻‍♂️

[onyx dagger]

If so, we are afraid to say, but, we are not able to assist you with it.

[distant marten]

Ok then

[onyx dagger]

All right. Thank you for your understanding.

[fair finch]

Hi anyone encounter this?

[storm flume]

Please contact the customer service for further assistance, @fair finch.

[distant marten]

@onyx dagger ✔️

[fair finch]

How to contact customer service?

[woven magnet]

The person changed src version of the game and then logged in

[onyx dagger]

You may refer to #faq 5.4, @fair finch.

[fair finch]

How do I do this?

[woven magnet]

Bro it can be fixed only if you know somehow which src version is used by the person

[onyx dagger]

Modification of game files is against PUBGM ToS, and it will lead to a ban. Please do contact Customer Service regarding this as soon as possible, as that is the only way to recover your game account.

[woven magnet]

Thats what I mean

[olive dove]

Make sure that you secure your social media accounts, contact customer support after, and wait for the new update to resolve your issue. Please be advised that any change in the game files might result in account suspension.

[woven magnet]

Someone did this on my account last year so I know what it is

[high frost]

Small information regarding login issue
If it is showing that your account is logged in with a newer version of game then it means your account is logged in by some hacker.Generally hacker are more smart so they will change SRC version to 1.4.0.999999 because of that even if you update to latest version there will be no use and to get back your account you have to wait till the version changes to 1.4.1 or 1.5.0 until then it won't reset

[red dove]

If I found out who hacked my account how do I report them?

[wraith tiger]

Hackers

[fair finch]

So it means my account is being hacked?

[olive dove]

The new kong mode allows you to boost your speed and jump.

[high frost]

I don't know your issue bro @fair finch

[olive isle]

Kong

[woven magnet]

Not only 99999 there are many in my case it was 56508595

[wide void]

Modification of game files is against PUBGM ToS, and it will lead to a ban. Please do contact Customer Service regarding this as soon as possible, as that is the only way to recover your game account.

[storm flume]

Please avoid going off-topic, @woven magnet @high frost. You may have unrelated conversations in #chat.

[woven magnet]

Ish was regarding this issue

[olive dove]

If you do not have a question to ask please move to #chat .

[high frost]

Customer service is not even responding.Pubg team must give an update as fast as possible

[olive dove]

Feel free to state your suggestion in #old .

[night cloak]

can you plizz fix it i cant wait for 3 min and still dont play plizz make something put bots or idk pls just i want to do missions and enjoy playing duo thanks.

[viral pulsar]

Omg lmaooo they are not hackers..these are the powers you gain by using the Crystals of kong

[wide void]

Feel free to state your suggestion in #old .

[storm flume]

Please do not use languages other than English, @kind fractal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[kind fractal]

Please help me because my account was hacked

[night cloak]

@olive doveif i show a hacker's id account in the begining of the video and after that show his hacking gameplay will that be accepted ?

[bright reef]

Are crystals of godzilla like grenades?

[bright reef]

are you able to log in?

[olive dove]

You should provide raw submission by means not edited at all for the integrity of the process.

[kind fractal]

This is Eddy an email is [e-mail] 5389604142

@bright reef no

[bright reef]

what was you account linked with?

[kind fractal]

@bright reef tawiter is Google

[bright reef]

You mean twitter and google play?

[night cloak]

yes the hacking gameplay will not be edited at all....just to show the numeric id i am saying i could add the account details screenshot

[kind fractal]

@bright reef yes

[bright reef]

change password of both of them and log out of all other devices

and contact customer service

[olive dove]

The ID and user name should be shown in the video while the cheating occurs. When you submit your report, you will add the cheater name and ID so no need to add a screenshot of it in the video.

[kind fractal]

@bright reef I can not log in to the account because they were deleted

[bright reef]

when were they deleted?

I think you will have some time to recover them

[kind fractal]

@bright reef If you look hands this is with email 5389604142 This is [e-mail]

[night cloak]

like see this hacker is doing live so i am saying can i record this gameplay and add numeric id screenshot as numeric id is not shown normally

[bright reef]

5389604142 this is your PUBG id?

[kind fractal]

@bright reef Five days ago

@bright reef yes

[bright reef]

I think you can still recover it

[olive dove]

In such case, you should report his stream in the #copyright channel and I am sure the community team will take care of everything.

[kind fractal]

@bright reef You can't help me get it back

[olive dove]

You may also report his channel/page through the cheating content form, here:
https://bit.ly/3soBavK

[bright reef]

If I could I would

[night cloak]

This is discord stream which he is streaming right now....the community channels is disabled now see

[bright reef]

only mods can help you

I don't have a lot of experience

[kind fractal]

@bright reef ok thanks

[bright reef]

@kind fractal ask one of the mods for help

[olive dove]

The channel opens in monday, it will be taken care of by then. Please wait patiently for your report to be processedby the community team.

[celest shadow]

Match making duration depends on how many players are currently matching/playing in that specific mode, map, perspective and timing.

If you want faster match making, you can try to adjust these settings.

[kind fractal]

@bright reef Where do I want to be modified?

[bright reef]

?

[steady shuttle]

Hi how are you my accound was banned without doin any thing wrong could somebody help me?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steady shuttle.

[gritty glade]

Done. Thanks so much bro

[kind fractal]

@bright reef Where do I want to get someone to retrieve my account?

[lean wedge]

Hello Ipad Pro 11 2020 none of my heaphones works and not even speakers when i want to use in game voice chat it is just silent i tried repair and switching on off still cant hear teammates and they don’t hear me

[bright reef]

ask one of the mods here

[celest shadow]

Please contact the customer service in-game for further assistance, @kind fractal. You may refer to subpoint 5.4 in #faq for further instructions.

[olive dove]

You are welcome!

[gritty glade]

After the Indian Version of PUBG launch, the match making takes so much time then usual, coz Indians population are millions in PUBG MOBILE community.
❤️

[balmy fable]

@olive dove I changed my password for email login and I tried loggin in but it says failed to login

[wide void]

Did you try repairing game?

[astral root]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5285681645

The name of the account user ZOTTi

[polar marsh]

Please refer to the private message from @polar marsh for further information, @astral root.

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @balmy fable.

[balmy fable]

I did as per that instructions still error persist @olive dove

[lean wedge]

Yes 2 times

[marsh rover]

Hi! I got 4 accounts in which I spend my own money. After the update, 2 out of the 4 accounts got banned. One for 30 days and the other for 365 (because it was banned before for 30 due to me doing a charge back since my brother bought the uc without telling me.) I payed back the deducted uc and even maxed out the blood Raven (which proves I payed back the uc I charged back). The account which was banned for 30 days got unbanned on the following day but the acc with the 365 day ban didn’t. They where banned at the same time. The ID of the banned account for 365 days is 5380358411. I messaged tech support from another account and got told that it was currently under review but that was 3 days ago... I didn’t even buy any ‘illegal’ uc or just any uc the past 3 before my ban.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marsh rover.

[worthy geode]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5878014363

The name of the account user THESoLdIeR

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worthy geode.

[balmy fable]

I checked and did everything as per this but still my porblem persists <@&481161015728406538>

[olive dove]

Are you sure that you used the correct password? Do you have any other social media to access your account? Do you mind trying logging with it?

[balmy fable]

Yeah I can loggin with other social media but I can't login with my email @olive dove

I have checked my password also

I resetted password couple of times still the error comes

[upper barn]

Which server is right then?

[fresh oar]

Why can't you spin the camera after the update when you press the firing button on the left side??

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @upper barn.

[celest shadow]

Can you please provide a screen recording of this issue?

[balmy fable]

@celest shadow can u reply my issue ?

[balmy fable]

Failed to loggin error comes

[junior wren]

Hello, I had an account in VK where there was a lot of things, but after the update, the authorization through VK was removed, and I don't want to create a new one, what should I do? can you transfer data from your VK account to play google?

[celest shadow]

If you are unable log in via your linked e-mail address, you can try forgetting your password and change it to a new password. Otherwise, you can use your linked social accounts instead.

[junior wren]

I had an account through the VK social network, but I don't have it now

[balmy fable]

I tried resetting password and when I tried to login it says failed to login I tried resetting password for 3 times after getting this error. @celest shadow

[humble phoenix]

PUBGM Cheater Encounter, I encounters him 5 minutes ago, He is speeding, high jumping. https://youtu.be/pI0O8iEIDyQ

[celest shadow]

Do you still have access to your PUBG MOBILE account?

[junior wren]

No

[celest shadow]

The player must have used the Sanhok Titan Crystal, which gave him the abilities to move faster and jump higher.

[cyan portal]

@celest shadow

[humble phoenix]

No he was legit cheating

[celest shadow]

In that case, you will need to contact the customer service in-game for further assistance, @junior wren.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @humble phoenix. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[celest shadow]

Feel free to report the player with the above instructions.

[humble phoenix]

Ok thanks

[celest shadow]

You can use your linked social account to log in to your game account instead.

[fresh oar]

@celest shadow I can't control the return after the update, why?

[celest shadow]

Please reinstall your game and update it to the latest version, and try again.

[worn cliff]

@celest shadow i love u

[balmy fable]

But I feel like email is easy to login can I reset the password by any other means ??

[worn cliff]

is the game experiencing lag and desync? or just me

[cyan portal]

I have activated vpn of Singapore nd it logined nd then I changed my linked email's pass nd then I connected dns changer nd now I'm playing with that, So that was a glitch or wut?

[fresh oar]

When entering the side sight and opening the fire, the recoil is not controlled (

[balmy fable]

@celest shadow

[celest shadow]

Please ensure that you are using the right-side fire button that can enable you to move your aim while firing, and you may try enabling these options in your basic settings and see if that helps.

[balmy fable]

I tried resetting password for my both accounts but I get the same error for my two accounts @celest shadow

[fresh oar]

You're just a magician; 3 I love you❤️

[celest shadow]

Hello, @worn cliff. If you are currently using an iOS device, you may experience some performance issues due to the iOS 14 software update. Please submit a report in this regard to #old. Thank you.

[worn cliff]

@celest shadow thanks and love u

[celest shadow]

Be advised that usage of VPN is not recommended by us. It is perfectly fine to use a DNS however. You should not log into the game with a VPN.

[scenic lynx]

The game is laggy when you are getting shot at like when you are getting damaged, There should be a way to disable blood coming out etc

[gray widget]

Somehow somebody using my account. What can I do? I didn't give my email and password or my social account to anybody.

[celest shadow]

You can only reset the password of your linked e-mail from within the interface. You will receive a verification code in your e-mail before you can change to a new password.

[humble phoenix]

I can’t do it because I need his numeric identification, but I can’t do it, the closest I can get to his username is bzrÐIABLINHØ

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @night cloak.

[crimson salmon]

Where to report emulator bugs and glitches

[balmy fable]

I got the code and I changed the password and when I tried logging in with the new password I got the error failed to login @celest shadow

[celest shadow]

Please report the issue in #old, preferably with a screen recording of the issue.

[crimson salmon]

Where can i report emulator bugs and glitches

[celest shadow]

Please consider securing your social media accounts and your e-mail by changing the password and/or enabling two-factor authentication. You can also use the log out of all devices option in the game.

[celest shadow]

You can instead report the player in the game.

[distant marten]

@celest shadow whats happening with email login
Someone has my I'd
Kicked everyone of my clan members
Spent my 700 uc
Changed my name
Removed my id from my own clan

[humble phoenix]

alright thanks

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @crimson salmon. You can also submit a report in #old in compliance with the channel's pinned instructions.

[crimson salmon]

Emulator support

[storm flume]

You can now access #emulator-chat and #emulator-support, @crimson salmon. Revert this at any time by sending .emulator in #481204134859505684.

[distant marten]

@celest shadow any moderator please support i want to unlink my email id from my game id
Someone using it please support please

[celest shadow]

There is not much we do here on our end to assist you further except to recommend you to log in via your linked social accounts instead of your e-mail address. You can always try again later on.

[frigid wolf]

My season played match minute in not increasing. ❓

[celest shadow]

Please change the password of your linked social media accounts and your e-mail address to secure your accounts. You can additionally use the log out of all devices option so that you will be the only person who has access to your game account.

[celest shadow]

There is a weekly limit of 550 minutes.

[balmy fable]

Ok

[distant marten]

@celest shadow i did and doing it from 3 days still happening 🤷🏻‍♂️
I am the only one and i have the only device which is logged in currently with my socials
But i can't do much things in case of email

@celest shadow ??

I know its not official but still happening with many players

[hollow hedge]

You can try this at your own risk, see if it works or not.

[frigid wolf]

Season play time is not increasing which help in increasing rp point

[hollow hedge]

Piston has answered to you regarding that.

[distant marten]

@hollow hedge i changed my password RN but still doubt 🥺

[hollow hedge]

You can try doing what Piston has suggested additionally

[pallid briar]

Please check if you reached the weekly limit of 550 minutes.

[distant marten]

@hollow hedge

[heavy vortex]

Do check all ur other linked socials for any unknown logins. @distant marten

[wary flint]

My mic isn't working

I can hear teammate voice but my voice is not going

[distant marten]

@heavy vortex no haven't received any unknown mail or anything from any socials neither from Twitter nor from Google
I m damn sure it happens only through mail login

[hollow hedge]

what device are you using?

[heavy vortex]

As you have said earlier you changed the email and logged out from all devices in game. Chances are he might have linked his social media. It takes nothing to check once. @distant marten

[distant marten]

@heavy vortex look at above pic i think it really happening with many players thats why he warned everyone

[heavy vortex]

I know about that and you've already done that step to change email.

[distant marten]

@heavy vortex all socials linked are mine and currently logged in only in my device so its clear that this things is happening with email login

[lean wedge]

So i did clean install of the game and still voice chat isn’t working!! Used 2 pairs of headphones and even without headphones and still it is not working! Any help?

[hollow hedge]

what device do you use?

[lean wedge]

Ipad Pro 11 2020

Yesterday did ios update and after that this started

[hollow hedge]

do you use Airpods when playing?

[hollow hedge]

Try restarting your device

[lean wedge]

No jbl tried with buds same and before there was no problem

It happens even without headphones

[worn cliff]

maybe try hardreseting ur ipad

[lean wedge]

Ok will see

[humble wedge]

Hello, I am a PUBG MOBILE NEPAL Content Creator Partner but my agent does not reply to my messages. is there any way I can get connected?

[hollow hedge]

If it is not working, post in #old with the required details.

[lean wedge]

Ok after device restart seems it works again will see further

[night cloak]

Hello I have problem I’m ban for no reason. I have no pubg related app and have already deleted and downloaded the app. Help please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[little siren]

Someone is hacked my account and link there email in game

[storm flume]

Please contact the customer service for further assistance, @little siren.

[neat wolf]

I already updated my game.This is the first time I am seeing this

[round aurora]

.emulator

[lean wedge]

Wtf??

[distant marten]

@lean wedge its an event 🤦🏻‍♂️

[lean wedge]

That speed ?

[cloud bison]

I can't log to my account after the update and my friends told me that i deleted all of them. I didn't do that. Something wrong is happening

[distant marten]

@lean wedge yes in sanhok you have to collect kong crystal and you can high jump and speed run

[lean wedge]

Iok

[distant marten]

@lean wedge 🙂

@cloud bison email was connected or not ?

[cloud bison]

Yes email

[distant marten]

@cloud bison ya happened with me same

[cloud bison]

Am I losing my account 😐

[distant marten]

@cloud bison allow dm ill send you ss and further help or dm me

[static bloom]

Who from pakistan and know this player??..he use tu hack my account and sell it..please beware..

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @static bloom. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[warm talon]

Hello, My name is

Y|『Kïɳɠ』

ID 5185418839‪

I subscribed to Pubg since the third season and this evening my Facebook was stolen and the login data changed in order to seize the pubg account

I will send you whatever you need to prove that the account is mine

Please help me seriously, as the bids will explain to you that I have purchased your in-game offers for at least $ 15,000 in order to enjoy joining with pubg

Someone is trying to steal my account, please review the last login, it is not me

I live in Cairo, Egypt. This will become clear to you when you visit the country of entry. I hope you can help me

I have not been able to sleep since yesterday because of what happened. Please understand what happened to me

Notice:

The link and the account link can be changed, and I can get it again. I hope that the link will not be accepted. Permanently canceling a link to the name, and I received an email with its solution within 30 days, in this period

I demand to help me to stop linking and linking. Linking my account from May 7 until June 7 in order for Facebook to be restored and for no two years of changing the link and it is difficult for me to enter my account again

[static bloom]

I dont know he is cheater..but he said he buy my account from someone else..

[warm talon]

PUBG support team I contacted you in the purchases section of my account

So far, my request has not been answered, and my note is that I cannot log in from the link accounts currently available on my account. Please cancel all links on my account and link via email [e-mail] And respond to my request submitted to you from the same account that is facing a problem

I hereby Attach A picture of my purchases for the same account From Google Play and the carrier I attached a copy of the correspondence to you from the same account with the technical support in PUBG, and no response was received

Thanks for help me,,,

Technical support is not provided inside the game And a lot of emails were sent And I did not get a response

[distant marten]

@warm talon was your email id connected with game ?

[cloud bison]

I opened dm

[distant marten]

@cloud bison nop its not sending

[warm talon]

Until May 8th date ,,, yes I was playing

[distant marten]

@warm talon happened with me too hacker logged in through email login option

[warm talon]

I paid a lot of money to enjoy playing it But nobody appreciates that, I have not been answered Do I have to travel to the company headquarters?

[static bloom]

Why my account was login from another location??.

[hollow hedge]

Your account may have been hacked, please make sure to check all your social media connected apps.

[warm talon]

This does not work Must respect those involved in the game We have a problem, and the company has full knowledge of the mobile that I used to log into to play the game constantly You must help us

[olive dove]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

[ruby fox]

@celest shadow I have OnePlus 9r not getting 90fps anything plz help me

[sinful tree]

i changed password of in game login method but now i can't login error failed to login but i can login from facebook why not from Gmail password

[karmic lark]

My Account Got Hacked.I didn't Share my id to anyone.

Linked with Mail ID and Playgames and twitter

[sinful tree]

mail id ka password change kar

[night cloak]

It looks like if you’re account is linked with mail ID, it’s getting hacked

[karmic lark]

Now The Account got unlinked in both Playgames and Twitter.

[static bloom]

How to prevent it @hollow hedge

[night cloak]

Change the password ASAP

[karmic lark]

Yes

[night cloak]

Same happened with mine, he used all my UC to send himself popularity

[karmic lark]

No Response.Didnt receive OTP for 3 hours trying for long time

[night cloak]

And choose the log out of all devices option once

[karmic lark]

I spend 45,678 UC

[night cloak]

Customer service is not helping, so nothing can be done

[karmic lark]

Yes😭

I can't Receive OTP to my Number and Mail😭😭😭

[viral pulsar]

Tencent's data has being leaked that's why the accounts are being hacked

[night cloak]

It’s better to keep no UC for sometime

Just buy RP and finish it

[karmic lark]

Hmm😰

[hollow hedge]

what do you mean?

[hollow hedge]

That is not true, avoid misleading others.

[night cloak]

I and a lot to others here have tried doing that, no help till now

Kindly see the messages above, everyone’s saying the same thing

[distant marten]

@night cloak exactly telling them from morning

[karmic lark]

100% True

[night cloak]

I have sent 4-5 mails, tweeted 4-5 times and what not, no reply other than a auto email from them to contact in game customer support and they close the ticket

[onyx cairn]

Don't share fake news.

[distant marten]

See this pubg support team and resolve this

[hollow hedge]

Contact Customer Service in game. Answer their questions correctly and you will be safe!

[night cloak]

It's not fake

[distant marten]

@onyx cairn its not official i know its giving warning just

[night cloak]

I did, at least 15-20 times, it just ends the conversation abruptly

[onyx cairn]

It's fake. Not everything you're reading in the internet is true.

[hollow hedge]

In that case, you should read carefully what they are saying in the last message

[night cloak]

Lol I tried login those id and they got logined

[night cloak]

I did that too, they just run you in circles and end the conversation

[distant marten]

@onyx cairn i know it but the thing is its happening with lots of people thats why he giving warning to everyone

[viral pulsar]

Are you serious can't you see how many people are seeking for help in this channel and all of thems account is being hacked through email

[karmic lark]

Then recover 150M+ Account and Give.We will believe that this news is fake

[night cloak]

Why don’t you try doing that once? You’ll see it for yourself

[warm talon]

This does not work Must respect those involved in the game We have a problem, and the company has full knowledge of the mobile that I used to log into to play the game constantly You must help us

[night cloak]

All these problems are since today only, not yesterday or before that

[heady quiver]

Hello guys
I have issue i hope if someone can help
Someone hacked my account and he got me banned 7 days i don't know what to do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heady quiver.

[hollow hedge]

you should contact CS and complain to them, not here

[distant marten]

Look this too why he do this ?

[onyx cairn]

Data security is up to the owners of these accounts. If you became a victim of phishing you instantly contact the customer service and change all passwords immediately.

[karmic lark]

Tamil a?

[distant marten]

@karmic lark gujju

[storm flume]

Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. The customer service receives an enormous number of requests every day. It takes time to review all of them. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them. We kindly ask for your patience and understanding while they get to your request.

[viral pulsar]

And I am seeing them from yesterday like what go and read the messages of yesterday in this channel there were people seeking for help😬

[night cloak]

This is all I got since morning

@onyx cairn brohter listen it's owner security we know but in these huge amount is it owner mistake?

[onyx cairn]

@night cloak read again

[night cloak]

They aren’t even investigating the ticket, they just close after the automated message

@onyx cairn u should also read again

[distant marten]

@night cloak mine from 3 days
Not hacked through socials
It was hacked through email
Because i haven't received unknown login warning email form my any socials
Try to understand

[night cloak]

@night cloak 100 billion acct

[night cloak]

Same, no notification received

[karmic lark]

How can we contact if there is no response for 1 years and more?

[onyx cairn]

Unfortunately I cannot assist players from India.

[night cloak]

and u will cry if the same thing happens to u

[karmic lark]

Yes

[simple epoch]

Totsl Population is around 7 billion

[viral pulsar]

The data is leaked by the tencent not these victims😬

[night cloak]

@simple epoch acct are limited ?

[distant marten]

@lime juniper please look in this matter of account hacking through emails
Please support us please please

[night cloak]

is one person creates 10 acct then ?@viral pulsar

[onyx cairn]

This won't happen to me. But this is going to turn into off topic. Please keep this channel clean from unnecessary messages as we can have unrelated conversations in #chat.

[night cloak]

leave him he is just licking tencent

[karmic lark]

Yes.You will be happy.If this problems happens to you then you will suffer like us

[night cloak]

Tencent will not say anything about it .. thier reputation will drop in market

[sick shale]

Please move to a discussion channel

[night cloak]

ok

[young hinge]

I want to know is kill message is glitched in pubg because the direction it shows opposite that's y

[feral forge]

it is a known bug, hope it gets fixed soon.

[night cloak]

@young hinge maybe fixed

[young hinge]

Thanks cutie

[distant marten]

I know that mods are not connected with in game customer service
But at least you are the on who can understand that this thing is happening with many of us
We aren't receiving any unknown login email
All our social are safe and secure
Still account is getting hack through EMAIL
At least just forward our msg to any senior mod so they can look in this matter
Please
@Community Team

[karmic lark]

I think so Customer Care in Pubg is hacked because no response😂😂😂

[dense lintel]

How to unlink 3rd link in pubg?

[wide void]

Due to Pandemic and specially on weekends it might take some time for them to respond

[wide void]

It is not possible

[night cloak]

my account is gacked i am so angry

[karmic lark]

They take time for 1 year also and more?

[night cloak]

twitter and play games are safe only email

[left drum]

idk how my controls changed automatically in match it's showing different while setting but not same in match what to do now

[wide void]

Have some patience they will reply surely

[storm flume]

Please contact the customer service for further assistance, @dense lintel.

[karmic lark]

Bot only Asking Same question and replying repeatedly.

[dense lintel]

Gacked 😱

[wide void]

You might have changed layouts recheck the layouts and find your layout of ingame and apply it

[left drum]

@wide void no i didn't and now it's gone I'm not able to find my old controls

[night cloak]

@dense lintel i mean hacked

[wide void]

Recheck if you have changed it while in tdm as tdm and classic layouts are different

[karmic lark]

I know that Pubg Will not recover my ID.I Just Chat in this server for result.But not got solutions.So it's confirmed that Pubg can't handle their account properly and carefully.I am Going to Create a noob account and going to play from first😭😭😭.

Bye

[fathom void]

😂

[wide void]

Avoid general conversation here

[karmic lark]

They Are Avoiding our Chats bro.If They Don't know the solution.Atlease They Should Response for our message.Psycho pubg.Thats it.I should Create a new account.Bye

[wide void]

Feel free to state your feedbacks in #old

Avoid general conversation here

[storm flume]

Please avoid going off-topic, @karmic lark. You may have unrelated conversations in #chat.

[karmic lark]

Ok

[wispy jasper]

Mods I want to know that the discounted royal pass event will it be valid tomorrow or it will be removed??

[mortal apex]

Avoid mentioning the Moderator role, unless it is an emergency, @wispy jasper.

[wispy jasper]

@mortal apex answer my question

[celest shadow]

The event will end on May 16 (UTC +0), @wispy jasper.

[wispy jasper]

No I mean will it be valid whole day of 16 or will be ended on 16

Like can I take it on 16 may ??

[tiny nimbus]

Hello pubg team in s19 so there is beard right so I see on leak there is for 1200uc but I have question if we complete 100rp so we buy beard from 1200rp points

[celest shadow]

You should consider purchasing and creating the group today, @wispy jasper. We are not certain if the event will still be available for the whole day of May 16.

[wispy jasper]

Thxs @celest shadow

[tiny nimbus]

@celest shadow

[wet narwhal]

Pls bring old m249 back

[celest shadow]

Season 19 will begin on May 17, you may obtain more information once the S19 Royale Pass is available.

[celest shadow]

You may provide your feedback for the game in #old.

[tiny nimbus]

Ok

[wispy jasper]

@celest shadow one more thing after I created the team and all 4 joines we will get the rp immediately right

[celest shadow]

Upon successfully forming a group with 2 other players, the Royale Pass Upgrade Card and Perks Pack will be delivered within 2 hours via in-game mail.

[night cloak]

How long do I have to wait I waited a month get tired

[gritty glade]

What's happening??
Another day, and today my 3 friend's pubg account got hacked... They can't login anymore? What is this? Yesterday my 4 friend's account got hacked and today 3 friends

[celest shadow]

You may send the customer service another message as a kind reminder.

[gritty glade]

And one friend account cost 3.5 Crore

[viral pulsar]

According to the rumors the data of tencent has leaked of email..

[fickle minnow]

Bro where the reporting area

Iam killed by a hackers team

😭

[pallid briar]

You should be able to report while spectating them

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @fickle minnow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fickle minnow]

@pallid briar yes

Profe is my own

[night cloak]

How i buy uc for mine credit

[final scarab]

Is this normal?

[pallid briar]

Yes.

[night cloak]

How i buy uc for mine credit?

How can i report 2 hackers i have video evidence

[fickle minnow]

@storm flume iam screen record only

[hallow gulch]

You may purchase UC through https://www.pubgmobile.com/pay.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[viral pulsar]

You saw the hackers in sanhok right?

[fickle minnow]

@viral pulsar yes

[viral pulsar]

You were playing event mode?

[night cloak]

Yes

[ornate briar]

Lol

[viral pulsar]

If so then they were not hackers lmaooo

[fickle minnow]

Yes

[viral pulsar]

They gain these powers by using the Kong crystals bruh..

[hallow gulch]

Do not send any reports including email addresses or private information. In case if you are facing an issue related to your account, for instance a hacked case or a banned account, please contact in-game customer support.

[night cloak]

Speed and high jump?

[fickle minnow]

No he is hacker speed hack

[viral pulsar]

Yes fast speed and high jump

You gain these power by crystals..you can try

[carmine furnace]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account 5831031707

The name of the account R3B〆『OFF』

[polar marsh]

Please refer to the private message from @polar marsh for further information, @carmine furnace.

[keen trout]

Is it possible to adjust the "closed" chatwindow somehow? Sometimes when you mark stuff, it doesn't show the whole name of the item, only half.

[final scarab]

I have encountered this but my account is at lvl 68 is this normal?

[celest shadow]

You may submit your suggestions for the game in #old.

[celest shadow]

You will need to spend 15 minutes playing a match in order to be able to send popularity to other players in your friend list.

[viral pulsar]

Sorry I was wrong 😐

[celest shadow]

The players in question may have used the Sanhok Titan Crystal, that granted the ability to move faster and jump higher once consumed.

[keen trout]

Oh alright, I did that at first, but then I kinda thought it maybe is a bug. Or some support for it.

[celest shadow]

You unfortunately cannot move the chat at the moment.

[steel harness]

my pubg acount is leak 😫 😫

[zenith crown]

Can somebody help me how should i fix small icons glitch on my iPhone 12 ???

I'm facing it since new update

[whole yoke]

Ok so there just not gonna fix the jumping and vaulting button problem

[zenith crown]

It's too much irritating 😭

<@&481161015728406538>

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @zenith crown. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

If you encounter any bugs in the game, please report it in #old so that the developers can look into it and release a patch to correct these issues, @whole yoke and @zenith crown.

[celest shadow]

There is no need of mentioning the moderator role for such inquiries. Be advised that this is reserved for emergencies related to the server.

[heavy vortex]

If someone buys uc for me, just an example, and gets refund for that (this is bannable I suppose) will his account get banned or mine. 🥲

[tribal verge]

@TencentGames My PUBG account was hacked. Now hacker linked his twitter account in it. He is trying to unlink my facebook account. Now my account is ban. I want to unlink his twitter account.
My id is :- 5197790100
PUBG name :- ThaRki彡YamRaj
Please Help Me.
@PUBGMOBILE
@PUBG

[glossy wren]

@polar marsh my account got hacked,the hacker unlinked my facebook account . Then He also linked his Twitter. Pls help me
My id 5317030329 .
This happened 7 months ago. I have his email and phone number.

[unreal tinsel]

Hi Team PUBGMobile a malicious user has hacked my PUBGMobile account by linking his 3rd link(email) and he is now disturbing my by logging it again and again and spent my all UC and AG cards.Its my humble request to you,kindly help me by removing his 3rd link from my account.

[sick shale]

Please contact customer service via in-game settings for further assistance. We cannot help with account related issues on Discord

[unreal tinsel]

@sick shale i have also messaged thier but waiting for a reply

I am very depressed because it was my Season 2 account and a lot of Purchased Royal Pass 😦

@sick shale if possible can you kindly transfer my request to team PUBGMOBILE

[final quiver]

helo

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @final quiver. Remember to read through #faq before asking questions in the support channels.

[unreal tinsel]

he is logging again and again and i cannot do anything 😦

[sick shale]

@unreal tinsel Only in-game customer support can assist with account related issues, please wait patiently for a response from customer service and follow it up. We cannot do anything with that

[polar marsh]

Please refer to the private message from @polar marsh for further information, @final quiver.

[unreal tinsel]

@sick shale ok bro 😦 😦 😦

[distant marten]

@unreal tinsel Change email login id password
Happened with me too
Use logout from all devices

[unreal tinsel]

no no@distant marten he linked his email and i dont know about him

i have (log out from all devices) but still he is logging

[distant marten]

@unreal tinsel if linked his email then only in game customer service can assist you for unlink

[unreal tinsel]

i have already messaged their but waiting for a positive reply

[distant marten]

@tribal verge hacked through 3rd login option ?

[thick mango]

<@&639889499718942720> I caught hacker in sanhok map while having match, here is a hacker I'd!

[sweet stump]

my id also hacked and banned. but pubg customer care is very care less

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sweet stump.

[distant marten]

@thick mango was speed run and high jump ?

[tribal verge]

@distant marten yes it hack through email
I have changed password but he linked his twitter in it

[distant marten]

@tribal verge same with me but
Do logout from all devices
Unlink his Twitter
Only thing you can do it these
🥺

[tribal verge]

@distant marten no i can't... Coz he used 3rd party app to unlink my facebook now my account is blocked

[pale wren]

Any idea when will asus rog phone 5 will receive 90fps support? @admins @support

[sick shale]

No information

[distant marten]

@tribal verge can you please provide more information to me in my dm ?

[tribal verge]

@distant marten yes

[river dagger]

Do not provide any confidental information. Just an advice.

[clear spade]

Lol

found Whole Sqad Hack

What pubg Doing <@&481161015728406538>

[celest shadow]

Did you play the match in Sanhok?

[clear spade]

Yes

Full jump lol 🤣🤣🤣

Jumping Like Money is that New Update 🥲🥲

[river dagger]

These are not hacks. Its ability that you can use in new mode.

[clear spade]

So Pubg Cant Ban Jumping Hack so they bring This

[celest shadow]

The players in question used the Sanhok Titan Crystal, that granted the ability to move faster and jump higher once consumed.

[clear spade]

That to Big jump Lol Who can Jump One building At once

Jumping From Low Ground To Hight ground Bulding that a Bug

[glass parcel]

My account is also hacked, hacker used his Twitter, play games and he is trying to unlink my social media. In-game support is not much help. He is trying to log me out every time I try to login.

He can also chat through ingame help and claim to be me right

[gritty heron]

How do I report hackers

[storm flume]

Please avoid going off-topic, @clear spade. You may have unrelated conversations in #chat.

[celest shadow]

You may submit your feedback for the game in #old, @clear spade.

[glass parcel]

@clear spade this feels bad investing too much time and money and still get done by hackers and pubg can’t help us in time

[celest shadow]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, @glass parcel.