#questions
1 messages · Page 1324 of 1
@fleet wigeon vi vo x60
Kindly contact Customer Service in game if you are sure that happened, @pallid dragon
I get a bot not a human
Most device doesn't have original 90fps support
Customer service is bs
Answering correctly to the bot questions might redirect you to an agent.
What? What is happening.
My 3 Sqaud Members account hak by someone today.
The guy is access my 3 friend account via in game mail... He also received mail about forget password one time.
What's happening?
@lime juniper
The account has been compromised
PUBG 3rd party gmail accounts got leaked
What? What is this crap? Plz tell me how I change my in game email passwords?
Where did you purchase the subscription from?
You can do it by contacting customer service via login screen
I live in India so i am unable to do it
Nvm I think i misunderstood I bought the wrong ones 3 times this why tf they got so many different prime things ;-;
@celest shadow brother what's happening my 3-4 friend's account got stolen by someone.
"Subscription Festival"
I think i misunderstood I just wanted some BP pants and a shirt :-;
I used around like 12 for something I coulda use 9.99 for
They should contact the customer service in-game for further assistance.
My id is being logged in from someone
@hollow hedge same has happened with me any leads on it can we get our id back? If its compromised
Nope.. The data was leaked by Tencent. I see in community and instagram as well. There are thousands of accounts hak by today
Please contact Customer Service regarding this matter
Which subscription pack did you purchase?
Data of my id is leaked I’m about to sue pubg
Please inform the Tencent staff to look into this issue. @celest shadow plz brother tell them to give any clarification on it.
We will forward your concern. Thank you.
I would call the bank. @high socket
Pubg penalized me for making legal purchases
🤣
[First the Prime 99cents] then the [5.99 deal it the "Subscription Festival"]
Yes its the major issue all are facing rtn Kindly help us out
Hello. I am having issues with switching guns and problem with new button for 3rd person scope. These issues started today and i can't do anything with that. I cant move with that new button and sometimes i cant switch guns.
And something else
See^^^
Try moving that button away lol
I swear they need to take off 3rd log in from everyone so they don’t steal my acc
From the subscription festival, the $5.99 subscription pack is the Prime and RP Prime subscription, and not the Prime Plus.
I tried
Or close it in the settings
Have you tried repairing the game?
I did everything like that.
Nope. How can i do that?
I found that out
@celest shadow can you tell me how i link my mobile number
Its still there?
Yes
Please help me my account get banned 10 years, what now i do 😦
Please refer to the private message from @polar marsh for further information, @little silo.
This should help , @rough sky
The phone number link is currently only available for certain countries. It may be made available for more in the future. For now, you can link your e-mail address.
@celest shadow will Battlegrounds mobile pre registeration will be available in same date on 18 of may in android and iOS?
We provide community support only for the global English version of PUBG MOBILE here, @calm girder.
I will try. Can i dm u if there will be problem w that?
Sure, I will try my best to explain even I do not guarantee a perfect solution 🙂
@storm flume Ok
Fake id
That is not related to the Global version :/
@celest shadow if i change my region. Can i link India phone number
After the update, I can't hear my teammates neither they can hear me. I reported this many times in the in-game report section. Please fix this.
Numeric User Identification: 5195480798
Device : Ipad 6th gen
Wifi ✅
Country : India
It is safe to make purchases if you do it via in-game and https://pubgmobile.com/pay.
We only suspend accounts if you violate our terms of service. Keep in mind that refunding will result in deductions of UC and/or account suspensions.
Hi, I just switched to an iPhone 12 and I am getting this crappy resolution on my phone - I hit repair once and had to redo my layout but it fixed the problem, but now this morning I am back to the same bad resolution … how to fix this?
have you tried reinstalling?
Does anyone knows what will happen today with all talent championship? Is says 5/14
Yes 😔
Then please post it in #old and explain your issue.
It's the ending date , so either we will get new all talent championship registration , or the atc will be locked.
Ahhh thanks
help me
anny buddy help me how to ban cheeters
? I need pubgm support. Thank you for your kind assistance.
So my I account got hacked like just recently like May 10 and we just tussled on the login screen lmao. So yeah I got my account back. I also suspect that this G y Y z a R with a smiley face is a hacked account also
It may be a glitch from their side, thats why I redirected you in that channel.
Please do not advertise here, @fast gorge.
So is this related to the leaked accounts? Since my friends aren't aware but I got affected also.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @buoyant yacht. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
So does pubg penalize people now for making legitimate UC purchases?
You may refer to this, @rough cargo.
I never did
I made them all through the app store.
I have receipts.
What's tencents or proxmia 's email?
Please check your direct messages, @rough cargo.
i have heard that many accounts got leaked is this true???
My net speed is around 30 mbs ..then why am getting this loading ?? Screen??.
Isn't 30 mbs enough?? For pubg?
Yooo anyone.

Small suggestion when Error sees this ^.Please release an official statement or something if these are just rumors.
What just happened ( data leak )
Do what it says ,even if it's a rumour,it will save your account.You should always keep changing your password for better security.
Hacker Linked Vk Account In My Pubg Account!! what To Do? How To Unlink His Vk Account??
I dont think these are rumors. Its true as you can see the situation
Facebook logins are safe?
It seems whoever hacked my account is on Egypt lol
Please contact the customer service for further assistance, @flint osprey.
My account is hacked from some one i cant join to my account what can i do?
Enabling 2FA would double the security, facebook is safe as long as you keep your information private.
Please contact in-game support for assistance.
Why there are so many accounts being hacked.I am so scared 😳Whats going on
The bot can't understand me@hallow gulch
Follow the instructions provided in the screenshot to get redirected to a CS agent.
No one exactly knows since there's no concrete news yet but there's like a huge surge of accounts getting hacked
Falling/trusting unofficial social websites advertising in-game items by using your account's login information would result in your account getting hacked, as that's the main reason scam websites exist. There is no such thing as free mythics/skins.
Kk😬
How do I join the VIP content? ☺️
Any tips to fix this?
Refer to community section in #735483472432594994 for further information
Try this.
I tried this … it doesn’t solve the resolution unfortunately
@astral thunder
@hallow gulch
They must be aware the issue as most of the players are facing this. You have to wait for the update, it might get fixed.
@lime juniper
What is the size of the new pubg mobile update?
@celest shadow
@lethal coral around 1 gb for Android
Hacked my account Someone entered my account and linked to a communication site that is not mine and tampered with my privacy agreement and I was brought in from the game
?
@astral thunder my internet speed when I play Pubg Mobile
Why you are spaming same image here
Please contact the customer service for further assistance, @worldly locust.
Check the posts in #news.
What is your issue?
@hallow gulch he is showing 69 everyone
Please refer to the private message from @polar marsh for further information, @night cloak.
Why they(players) go there (on scam site) because what player want u never give them that's why they fall in trap If u give player player not get scamed
@celest shadow i want to give you paid vip bypss exe and key patched that exe
Please message ingame customer support for further assistance. Here they won't be able to help you
@hallow gulch can you tell me account details leak is it true or what
Any redmi user here? How to enable screen pinning option?
Please report the cheat file to http://cheat-collect.pubgm.cc.
Yes?
They actually input their information which is supposed to be private.
Feel free to use either #pubg-mobile or #chat.
I did not quite understand, could you please elaborate more?
@hallow gulch
If there are more information about your inquiry, we will let you know at the earliest, @olive isle.
@celest shadow why error not talking about this
My information is private, some guys are saying that our Email logins data have been leaked, that's why I asked
@lime juniper please come here
I wanna change my email password but I couldn’t , I tried to change it but it keep tilling me that the code is wrong , even I’m sure it’s not wrong , Now it told me that I reach the limit of codes , my problem is about the code what is wrong with it ?
If someone reaches to facebook then he can reach to all of my accounts cuz i use same pass & gmail everywhere
Same with me
Our accounts are not secure 😫 😢
we need the screen fixed for ios now
That's absolutely incorrect, that's clearly against the law.
Feel free to use #old.
its literally ruining my game
@hallow gulch Can you communicate with me in Arabic?
i got the same question
Unfortunately not, only english is allowed in this server. Join the MENA server if you wish to get assistance in arabic, it can be found in our #735483472432594994 subpoint 3.1.
What is wrong with the email codes @hallow gulch plz replay to me I asked and clarify my point
It is not true, doing such could result in the company being shut down.
Any mods active?
i reported some days ago on this page but still with this tool people playing with thier main id brutal cheats using like car fly etc no getting bn
By using wrong passwords, you should be able to change/reset your current. If you do not see the option, contact customer service for assistance.
This hacker hacked my id and transferred the leadership of clan to himself and now kicked and used my all uc and renamed my account plz plz help me
Please contact the customer service for further assistance, @still frost.
How i change my password
As mentioned above, you can use wrong passwords until you get the option to reset your password.
@gusty raptor bro i faced same problem on 9 may and now my account is hacked and my clan lvl 10 and uc taken by hacker
@still frost cap
@storm flume I tried but no response
@hallow gulch please read it again , I’m sure that the codes are not wrong 100% but the login failed and the password reset failed even the code not expired
@still frost how did he hack? did you know him before?
Tell me the steps
@cursive pulsar No he's a Pakistani hacker and idk how he hacked without using fb or gmail id
There's no breach in fb or Gmail account
We are sadly unable to assist you with such, please reset your password or contact customer support.
@hallow gulch plz help bro
Mind me asking, where are you from?
Please note that we are not affiliated with the in-game support team, therefore we are sadly unable to assist you any further.
@hallow gulch but in game assistance is not giving any reply
It can be a time-consuming process for the security team to look into your reports, verify them and patch these cheats. We highly appreciate your patience, and thank you for reporting them.
From Above, I remember an incident happened to me; one dude indirectly wanted to take access of my Fb account Thank God I changed my password and enabled 2FA Now he has unfriended me Poor fella.
Hello can any admin help me pls >>
my old account got banned and all my result it's there and i not do anything wrong i have my friend's account and he got back from ban*ed can anyone help me with it ,, or what should i do to return my account it got from 2019 😦 and i'm personal famous on Facebook
I dont know spelling of Fel.. sorry 😐
Please refer to the private message from @polar marsh for further information, @buoyant dirge.
India
It has been removed because it is/was an exclusive event so
I don't think so. I can still see 4th star empty. Could be glitch
Is this true ?
I'm also about to hacked hacker told me come in lobby then I will give u like
I go there after that day my controls are changed
Immediately I changed my password
Incomplete exclusive missions were removed only and it is not a glitch
Is this fair i am on diamond v land and died in five minutes and get -37 but in next game I killed 12 enemy with chicken dinner i just +21 why you are bullies us
It's not exclusive as the event and mode is still available in the game
Are you pubg support person?
No, I am not
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements, @olive isle.
Hello PUBG Mobile,
After so many attempts to contact you over Customer Support in game with new, Guest account and I didn't get any excepted solution.
I am playing from 3rd Season, never used any plug-ins, and always seek for fair play and that's how I actually learn to play good. I am PC Emulator (Gameloop) player. Recently, I got banned for one day and
that happened April 26. I did not know what happened because I didn't broke any rule. After that, I got banned again for one day on April 27. Third time I got banned on April 30 for seven days. I was desperate because I didn't know what is happening and what rule I broke. I always download emulator from official site and never use third part
sites. After last ban expired I couldn't login with my Facebook account. That is the only social network I linked to my Pubg Account. I have access to my Facebook profile, but when I tried to login with Facebook on Pubg Mobile it transferred me to make a new account, like my account is not even connected. Yesterday I found out that
someone is playing on my account. I saw that someone changed server (from Europe to Asia) and play squad on May 9 with 22 kills, so my assumptions are that in that time I got banned, someone already entered my account because I don't have any other explanation for being banned three times. In meanwhile I have changed password in Facebook and trying to reach you and to ask for your help. This is really not my fault and I expected that our privacy is guaranteed while playing the game but guess I was wrong. So, I hope we are going to find a solution for this. I'm able to provide any information you need to confirm that that account is originally mine as long as I can remember all information that you need because more than 2 years of playing this game is really a long period. I will attach photos that shows situations of not being able to enter my PUBG Mobile account and statistics of my account when hacker played match on my account. ID: 5219034683
Before BATTLE GROUND india(pubg) launch If my account hack how i got my account back. Right now my personal information stored in tencent server not in krafton server.
is this shotgun
Yes, this is the sawed-off shotgun.
ok thanks
So will it count as shotgun kill or Pistol Kill ? Curious
Help need
The game is banned in your country, therefore we can't assist you. If you have an issue related to your account, please contact customer support.
Technically, it should count towards your shotgun progress.
I just listen that tencent leaked all pubg id gmail & pass . is it true ?
Is my account in safe or risk now ?
I tried to contact CS to fix my report about my hacked account, but it wont answer.
Yes i know the CS wont immediately answer me.
The problem is that after i chat, the automatic reply should answer so i can put whatever info i needed, but it wont do it.
The only way i know to make it work again is to re-install the game, which is not something i want to keep doing.
I'm trying to download from the Gamelop app and the game stays 100% but something seems to be downloading, the game won't open.
Hello helpp me
hello PUBGM! My acc was hacked. been trying to contact your side since the first day of acc was hacked. My acc was hacked by upgrading to a newer version, 11th May 2021. I am using IOS. But on the day 11th May, only Android has push the update for pubg. I bind my acc with Game Center (apple) and my email. I got the pop up that says my acc has been logged in to a newer version. I checked my acc using another acc in my IOS, i found out that my profile picture, avatar border and outfit have been changed. I try to open my acc in android phone, after I upgrade the pubg in the secondary phone and it is successful. I can access to my acc. I changed back everything. The next day, after i have update the app in my IOS since the update is avaiable, i found out that my outfit once again has changed. But everything else was fine. Then, the next day, when i open pubg to play, i play it with my friend, my server was so lag and again my outfit was changed. I found out that my server has been changed from Asia to Europe. And the one who do this also have play 1 game and it can be seen in my career result. I was so shocked. I already fix the account being hacked, but one thing that i need help is how do I changed back my server? Can anyone assist me?
@weary chasm Bro my account also got hacked today and hacker became my clan leader plz report him
@hallow gulch
How hacker login your account
5507670853 hacker's id and bro i faced same problem on 9 may and now my account is hacked and my clan lvl 10 and uc taken by hacker
id pass leaks
Contact customer support and avoid repeating please.
@hallow gulch really? Leak
Please contact the customer service for further assistance, @weary chasm.
I'm trying to download from the Gamelop app and the game stays 100% but something seems to be downloading, the game won't open.
You can now access #emulator-chat and #emulator-support, @neat bolt. Revert this at any time by sending .emulator in #481204134859505684.
Did pubg account who logged in with email got hacked ?????
Hmm
Is it confirmed by official
@olive isle i don't know bro because I had activated 2 factor authentication sign-in via otp in both social media accounts
Guys change ur binded email password
Did it get hacked?
@olive isle true or false about leaks
Mine got hacked but he no longer has access
Ohh k so are we safe?
@hallow gulch it's true because many IDis are being hacked from last 2-3 days
I don't know
aee
bruh tencent always has information leaked problems
And in game support aren't ready to help anyone
Like in the past
yes
Dm me I'll help you change password
Hello, good luck. My account was banned for 10 years without any reason to be suspicious under data exchange on 01.04.2021 at 04:20. sending mail as a return. Please play my ban. I want a game. I WANT MY ACCOUNT TO BE REVIEWED AGAIN. pubg alias: AKSACLI
Id: 5302190741
Please refer to the private message from @polar marsh for further information, @restive lotus.
Hey! I got question about PMCO @hallow gulch
Does Ireland counts as UK region or its under EU? If its not , is it gonna be in next PMCO?
The hacker transferred leadership of my Lvl 10 clan to himself and used my 1230uc and sent my almost 30k popularity points to himself and he's continue doing with other IDs as well because I had seen his popularity became more than 1000k in 3 days by hacking players accounts
You have been told to contact customer support, we are unable to assist you with this. As said, do not continuously repeat.
bro customer service are just bs , they never helped me with anything
Please contact the customer service for further assistance, @mystic prism.
Can i get atleast response to my question? 😅
mybe something for 0€
Wow so many player get hack this week huh
It should be under EU, I'd recommend to wait for PMCO to begin, to get more clear and accurate information.
Hi, my account has been banned without reasons! I need support or help to solve this issue
Please refer to the private message from @polar marsh for further information, @night cloak.
Lol i didn't check that
The hacker has banned my account and will link his social media to my account. I had sent a message to customer service but no help. The hacker had hacked my Twitter account and then linked his email/3rd link. After that I i had recovered my twitter account but he had already linked his email/3rd link. Now he has banned my a account so that he can unlink my social media account and then link his social media account. Please help me I have proof. I have attached my transactions/payments which I had made. Please help me 😭😭😭
Hi, my HUD has changed since the new update and I cannot return to my old one. I have tried to repair the game, but it did not help. What can I do??
SECOND TIME THIS IS HAPPENING
I random blew me up and I go to report him and it says I harmed them first
Hello, I recently accidentally switched the server to America and it became very uncomfortable for me to play due to the high ping, I would like to ask you to return the Europe server to me. Thanks in advance! :)
already but no response
unfortunately, you will have to wait for the cooldown to end in order to change your server again, there’s no other way.
sorry (then we will wait, thank you very much for your answer
Where is unban?
We are unable to provide assistance if you do not ask a question or state a problem, @thick igloo. Remember to read through #faq before asking questions in the support channels.
Please refer to the private message from @polar marsh for further information, @wise dawn.
@lime juniper What happening
do you like take any action 
Somebody please help me did getting chicken dinner with 10 kill in diamond v get only 19+ seriously
Infact 100m user not binding with email
Not recieving code on Gmail to reset password i got 3 time but not getting now
And 3 time eroor came
Is the RP out Tuesday?
Don't worry i think it is fake
when will the email unlink be available?
Royal Pass S19 starts on May 17
Ends on 15, new season starts on 17, @fierce night.
Banned for 10 years without restricting any rules + i have all evidinces its unfair bann i have everything recorded / for 5 months i have tried reaching to someone no one is replying me only bots !!!! where is support??? !!!!!!!
Please refer to the private message from @polar marsh for further information, @golden dock.
Please refer to the private message from @polar marsh for further information, @pale stone.
Hello there, some one has hacked my account. I don’t know who!!? I have a email & Apple ID as social been linked. I have invested too much on this account. Please help me 🙏🏼
Does using custom files to unlock 90 fps cause ban?
@night cloak i want to talk with error
My account has been hacked and the hacker has linked his email. I have recovered my twitter account but the hacker is logging in with his email linked to my account.
Do you mean GFX?
Always use the money as a way of saying im rich and tries that way
Aka imagine - childish
@olive isle May I know what is it about?
no boddy will ever answer you , unless if u are a streamer lol
Hello pubg team in s19 so there is beard right and there in leak there is for 1200uc I have question if we complete 100rp so we buy from 1200rp points
@night cloak this guy spreading fake news about account leak by tencent
@tiny nimbus No such information as what there will be. You will find out after 3 days. 
Hell pubg
The mission doesnot compelete
Althgh Im completing the mission of social star
My PUBG Account was logged in by someone yesterday through the Leaked Email Password Info.. Hacker spent my 3700UC whoch i earned through Bonus Challenge and by winning in custom rooms. Please Refuhd my UC.. My pubg id is 5107956859
@olive isle Feel free to block the user.
@full glacier Please contact the customer service for more information.
@night cloak not abdul rahman i am talking about the screen shot
You have nothing know
My All Social Media Accounts are secured with 2 Step Verification and i can give proof that there was no unauthorised login from the social accoubts. So only the email login is left
Can i get a refund of my UC?
Hello there, some one has hacked my account. I don’t know who!!? I have a email & Apple ID as social been linked. I have invested too much on this account. Please help me 🙏🏼
@olive isle The screenshot does not violate our #735483472432594994.
Will they reply me?
@full glacier Highly unlikely. But you can give it a shot.
@chrome cedar Contact the customer service via the game settings, please.
@night cloak i will dm you something
its sad. there's definitely something wrong from the game side. it will be unfair if they don't Refund the UC
@dusky skiff <@&481161015728406538> .. His account was hacked .but he got his Twitter account back but apparently the hacker has linked another email acc. The person has proof. Plz help
@tight sail Make sure not to mention the moderator role for such things. It is only for emergencies related to this Discord server. Not the game.
Okk
Any updates from tencent to look over this issue a major data leak and thats what had put many users on risk 🙄
@tight sail Contact the customer service via the game settings, please.
He did but no response he says
No replies in game tried more than 5-7 times
It can take some time to get a reply.
Yes
Hope can I message you. @night cloak
@dusky skiff follow this convo and contact in game support
@dusky skiff You mean you did not make any purchases in the last 3 months?
Yes
My account is hacked
If not having ss of payments 🙄 what next?
@night cloak can you read ur inbox cuz it forbidden here?
@night cloak can u give some hope for any way to get back ids 👀🥺
My pubg account is got hacked and that guy linked his mail id to my pubg account please help me
i dont know same question what if one never made a purchase
but note that its having payment ss means just another way of proving youre the right owner (i dont much on how it works but kinda adds points in your favour) also they wont just verify on payment ss i believe
Is this a new try to scam UC from TENCENT??
@fierce night What is it about?
@digital phoenix You will unfortunately need to contact the customer service.
I have past purchase details and all please help m
what do you mean?
can u check and reply if it there is a way of contact that i may missed please?
@little forum For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.
@night cloak please help me I didn't make any purchase in the last 3 months. Please read my messages on private chat
Same text from different accounts
@fierce night Is it something to do with bans?
PUBGMOBILE_CS@tencentgames.com right? And what is expected time for reply?
Suspicious everyone suddenly got acc hacked and they had lots of UC yeah sure
lets not worry about those lets move on to #chat to avoid chatting here
we cannot confirm if he is telling truth or not
100M+ account got hacked
Unlinck email
If it true that acc connected with gmail got leaked?
@digital phoenix Ono. The email support is for general enquiries just like this Discord server.
I never did in the last 3 months 😭 @night cloak what should I do. I even told them I didn't do any purchase
@dusky skiff If they cannot help you without it, there’s nothing can be done, unfortunately.
@night cloak and the hackers are banning my account.
Bro
@night cloak Hello <@&481161015728406538> my account was banned for 1 year due to purchase in Unofficial channel, is possible to unban my account in that way I can pay the amount?
Please refer to the private message from @polar marsh for further information, @gleaming pendant.
@dusky skiff Unfortunately, nothing can be done if you do not have the required information.
@night cloak if I do a purchase now and give them the receipt will it work?
kind of , but asking about smtng else
How to unlink third link it is not working in customer service @night cloak
You can try. But it is highly unlikely, @dusky skiff. Since you are purchasing after contacting the customer service.
@fierce night I really cannot help you at all with account bans.
@night cloak Unfortunately, unlinking the email is not an option yet. Maybe in the future.
@night cloak can you check my dm
@night cloak so what should I do? Can't you tell the pubg mobile team to help me? 😭
@olive isle Could you write here instead?
I can't share you here a video link
@night cloak bro i spend almost 1 cr in this account how u people bi so irresponsible sorry for language but please
The hacker is doing this to my account @night cloak i am sending a pic
@dusky skiff You are free to create a new game account or can try your best to recover access to the compromised social media.
that the thing i asked about smtng else not unban the account cuz im here since s2 and i know that
@olive isle You can upload the video here.
I can't because it's illegal
I can't get it because it's the email of the hackers. @night cloak please help me
@night cloak Spending in game won’t make a certain feature magically available for you, unfortunately.
@fierce night Could you give me a clue what is it about?
@dusky skiff Cannot help you, sorry.
😭😭😭😭
@olive isle For such things please send an email to PUBGMOBILE_CS@tencentgames.com.
No, I’m a Discord moderator.
😭
@night cloak if I give the new purchase receipt and also the old one so then they can help right?
@dusky skiff Already told you - very unlikely. I never seen people do it. You can give it a try.
New updates new bugs new glitches 😫 
Ok 😭 @night cloak
Good evening, my account has been banned without any reason for ten years without using any add-ons outside of the rules. Please review the matter and this id 5323813635 of my account, I hope that my ban will be canceled because I swear to you I did not use any tools and I spent money with it. I hope you unblock my account
Please refer to the private message from @polar marsh for further information, @low cairn.
seriously
Please unban my account.
Please refer to the private message from @polar marsh for further information, @south minnow.
I cannot play tdms everytime I click on it it immediately kicks me out even if I check my controls for arena it doesn’t work please help
@night cloak can't you contact anyone? The person who hired you as a discord mod?
My account banned y?
Please refer to the private message from @polar marsh for further information, @shadow bobcat.
@dusky skiff Unfortunately, no.
So how do you contact them? @night cloak
I mean I cannot contact you for your case, @dusky skiff. I think you have been answered multiple times. Please use #chat.
Ok 😭
Hi @night cloak ☺️ any input on this?
@night cloak yes, but still i have not received any kind of information
@spare willow It is a known bug. Hope it will be fixed soon!

Awwwwww it is really then 😩 alrighty - thanks!
Bro classic and tdm control are different
@rapid osprey The devs are working on to fix these. Every single input matters. So, don’t forget to share your version of the issue.
Oh and, after looking at the texts, I think that’s not the bug people are facing. You are simply using a TDM layout.
🤓
@night cloak no, for TDM and for classic match i use both same layouts
Is pubg taking any action for alll those banned account???? @modz...
@olive isle i have done all kinds of troubleshooting steps, still im facing the same issue..
Are you facing same issue in classic
Yes in both, TDM and classic..@olive isle
@rapid osprey bro use layout 2
@olive isle arey bro, i use Layout 2, in arena also i have changed to layout 2
@rapid osprey can you give me your control code
My acount banned with no reason pls help me
Please refer to the private message from @polar marsh for further information, @placid basin.
Control code?? How ?@olive isle
Remember there are 12 layouts total.
TPP TDM: 3
FPP TDM: 3
TPP CLASSIC: 3
FPP CLASSIC: 3.
You are probably comparing classic control layout with TDM.
@night cloak wait will make short video of it, then you wil understand easily
Sure.
when i can unlink email ?
guys please how can i unlink my email because i can't find a way to reset my password i can't receive the V code !???
@gritty bridge It is not an option atm, unfortunately.
@frosty sorrel Type the password wrong 3 times to reset it.
You can contact customer support then unlink your email
I did but it seems hopeless
I think in Asia server rank will increase more than in middle east if anyone have doubts please i wanna talk to you made me clear someone why this
i did no answer
@frosty sorrel Try entering the wrong password a few more times.
@frosty sorrel search in youtube
Can't work
so i should send email to operators or send massage in discord ?
@night cloak
@crimson salmon It is not based on the server you are playing but based on your rank and tier. When a match loads, your survival and kill ratings are added to two different pools (two concurrent elo/mmr systems) along with the survival and kill ratings of all 99 other players. Everyone is then assigned a rank based on your ratings comparably. It is important to note that all 100 players can have very similar ratings and therefore require similar Win percentiles. In these scenarios the highest ranking player may not see a big loss in points if dying early. However, when the rating pool is drastically spread out, lets say from bronze to platinum, the highest rating platinum player will see a large loss in points if dying early.
Are you in Pakistan?
@night cloak if i change my password it is showing different different error
No
Could you try again tomorrow to see of the problem still persists? Preferably 24 hours after the last error;
@rapid osprey You can upload the video here.
@night cloak well i am on platinum i and my brother is on diamond ii i kill 10 enemy and my brother kill 5 i get 19+ but he gets 31+ how is this possible. And more importantly i have 98.4 rating whereas he have 95 rating please made me clear
@night cloak have you gonn through the video?
@crimson salmon Could you share a screenshot of the match results?
Guys please fix frame drops cuz when i see people or people are behind me In classic matches my fps goes down to about 10-20 fps from 60
Tell me your phone name
Iphone XR
I can't help you . I don't know about ios wait for mod
@rapid osprey Could you record another video showing all the 3 classic TPP layouts?
@bleak pendant Feel free to use #old.
@night cloak i have only 2 layouts
Wait
I mean layout 1, layout 2 and large icons.
everybody says in new update everyone can unlink email and phone number . how can i do that ?
@gritty bridge Rumors. There’s no such thing as of now.
@night cloak ok
Contact with in-game customer support
@night cloak i have already checked with those, same thing is happening
If you could share the video here?
Just go through the layouts. You don’t have to play/copy.
customer support in game in basic option write everyone just unlink social email and i dont see information for unlink phone number and email
@weary summit The old phones. Which had screen resolution 1080p and 720p.
@gritty bridge go to YouTube
I can’t access tdm everytime I join it kicks me out of pubg
repair your game
i have repaired and uninstalled several times
Then talk with mod
can i dm them?
I don't know
I suggest you contact in-game customer service they can help you
ok
🥰
@night cloak
@rapid osprey give me your control code
Hi it seems my account has been hacked, i still can login but after sometime it says logged in from different location
@olive isle safe??
Yes
Can someone help me, the hacker seems to change everything
@rapid osprey Instead of copying, could you reset the TDM layout, play a match and then copy the layout to see if the problem still persists >
@manic mason change your password for email login
@manic mason Contact the customer service via the game settings, please.
@hope I did but there was no help
@night cloak is it safe to share game code to headshot??
Yes. It is not game code but your control code.
@tiny talon the linked email seems disabled i did change paswd for sociL n logged out n logged in back but no help
@night cloak hello I send my friend riysle pass and he did not receive it and I lost my uc
@night cloak yeah i have already tried it,but still the same issue..
@night cloak They need to accept the pass from the gift section.
But they did not receive the mail
I was sitting next to them they even got off the game and got on again nothing changed
@tiny talon I usually login via FB n still can but it kicks me out with a message logged in from other location
In my case, hacker was using my email and password to login, i changed password for that email and has no issues now
Even changed password for FB as well
@night cloak You did not lose UC, but money. You cannot gift with UC. And, I recommend checking with your friend if they already have bought the pass.
@manic mason you are gonna have to change your password for ingame email
There is a lot of money put in the game can someone help, been using it for 5 years now
I gifted it to them they did not even receive it
@olive isle 6960-5141-5393-7635-117
Let me get a SS
@manic mason do you know the email that is linked to your account?
@night cloak I recommend waiting 12 hours to see there’s any change. If not, take a screenshot of the purchase receipt sent to you via email and send it to the customer service. And, make sure your friend do not buy the pass meanwhile.
Okay will make sure
If you do, log out of the game, try login with email, enter incorrect password three times and you will be prompet to chose forgot your password, you will be able to change your password this way
@night cloak what can be done if i know the person who hacked my account?
I am already logged out let me try with email
I can see his profile and he has hacked someone else’s account as well this mornjng
All he does is give himself popularity from the account he hacks
Guy who hacked my account earlier and someone else’s later
@rapid osprey it's showing same as your layout 6960-4932-2381-3318-371 use this control code layout 2
As can be seen, he used my uc to give himself popularity
@tiny talon If you know them in-person, you can take legal action on them under cyber crime - if your government has such laws.
@night cloak I don’t know him in person
I have no idea who he/she is
I am asking if pubg mobile can do something about it
Then, I don’t think there’s anything you can do about it.
@olive isle jump icon size is too big..
So if our account got hack by someone, PUBGM team can't do anything?
Seems like it @next plume
It is kinda sad that this person will keep on hacking accounts and wont happen anything to him
@rapid osprey yes it's a glitch bro i suggest reset your control recreate your control
@olive isle easy way to copy same control??
Well it's sad but that's the truth, and if PUBGM keep ignoring this and a lot of ppl will get hacked and leave this game cause they might be mad cause the developer can't do anything to take their account back
Contact Customer Service regarding this, please
My account need to unban like 20 minute ago but still banned
Please refer to the private message from @polar marsh for further information, @hardy pebble.
Customer support - They do nothing
@prime adder hello sir this plyer using carding and gainging popularity 5920893448 action this player
My friend already did this but she's only get auto reply 😕
Well, she should andwer the bot questions correctly in order to contact a live agent
Contact in-game customer service
Ok
@next plume follow this steps https://cdn.discordapp.com/attachments/481200416349224980/842817708176310342/example.png
Only bot reply
Wait for staff reply
@olive isle can i copy that Code again after reset?
If i copy that code i am facing same issue
Recreate your control
please ban him
Hi, my HUD has changed since the new update and I cannot return to my old one. I have tried to repair the game, but it did not help. What can I do??
I just asked my friend, she already did this so she need to wait 60/90 days to get her account back?
(In this picture it takes 90 days but my friends got a message say 60 days)
Talk with mod
Hello sir 5920893448 this plyer using carding and gain popularity and using hack session 17 . 18 hack please action this player
🤔
Hello if u just send a pictures maybe it could be a fake, u better give us a video to proof that this guy violating the rules
are you a mod ?
@next plume Hello sir 5920893448 this plyer using carding and gain popularity and using hack session 17 . 18 hack please action this player
@olive isle Hello sir 5920893448 this plyer using carding and gain popularity and using hack session 17 . 18 hack please action this player
you don't have to spam @wild scaffold
Hello friends,
I was banned for data exchange. I used neither plugin nor cheat .. I had UC and classic and premium chests in my account. Is there anyone who can help with any knowledge?
Please refer to the private message from @polar marsh for further information, @grand loom.
Hi can someone help me to get my account back I still can login with my social but it keeps kicking me out with a mesaage that logged in from other location
@zealous turret not spam
@manic mason did you try resetting your email passworf
I have all the details with all the in game purchases made so far been using this account for almost 3 yrs n have invested a hell lot of money
I am able to get the code on my email but it wont let me.change my password
No bro
Im not but if we think logically u need enough proof to ban someone
@polar marsh Hello 5920893448 this plyer using carding and gain popularity and using hack session 17 . 18 hack please action this player
Enter a wrong password three times
And you will see a button : forgot your password
Then you send a code and make a new password
why are you including "we" i think you do not have any powers to ban him except mods and community team
nobody here has the power to ban accounts@night cloak
I know but the lobby was higher tier or more I feel. Still 19 kills chicken dinner with SSS is not low man , you should atleast given 40+
U could see below 12 kills & 9 kills chicken dinner still getting 34 + plus points
5920893448 this plyer using carding and gain popularity and using hack session 17 . 18 hack please action this player
I guess cross server issue
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @wild scaffold. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
do you know something called cheat form ?
@night cloak Do you require any assistance?
@sick shale
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
how will i provide user identification number when i am recording his gameplay ?@sick shale
You can just report them via report feature in-game.
Does having low battery percentage affect game performance
Does having low battery percentage affect game performance
@mossy pollen yes
Ok thanks
bro they are using antiban bypass and what not the report system will definitely fail unless they are proved like i am showing you
Can't do anything about it.
@lime junipercan you please tell me what to do in this case ?
What is battle grounds mobile india
We provide community support only for the global English version of PUBG MOBILE here, @potent heath.
Please avoid going off-topic, @potent heath. You may have unrelated conversations in #chat.
How is that off topic
Please contact the customer service for further assistance, @waxen drift.
Please refer to subpoint 5.4 in #faq for further information, @waxen drift.
Where can i contact customer service?
You may ask #pubg-mobile or #chat i will reply.
Okay thank you
Hello, can you help me with my hacked account, I want to cancel it
like seriously when i am showing you in proof that he is violating the TOS you are saying you cannot anything about it seriously !
Discord staff cant do anything regarding this. Feel free to report them in game.
3rd link idp leaks and we have to change our email pass ....real news or fake ????
Please can someone help me?
After the update my HUD was changed and I cant change it
Fake! But monthly once changing password is Helpful.
The game does not save my modifications
I want to unlink email is from my account will you please help me, I requested the same in in game customer support, but they still didn't unlink the email id from my account.. my player I'd is 5132341336
Thank you..
Satyajit
100% fake , some intentionally spreading fake news.
I am sure.
Thanks for information i will try to stop
Thanks ❤️.
one guy even created video where he is signing up with people's emails
I want to unlink email is from my account will you please help me, I requested the same in in game customer support, but they still didn't unlink the email id from my account.. my player I'd is 5132341336
Thank you..
Satyajit
Numeric user identification should be displayed otherwise we can't do anything. Please report them in-game and refrain from repeating same questions
Please contact the customer service for further assistance, @muted musk.
Hello, can you help me with my hacked account, I want to cancel it
Please contact the customer service for further assistance, @sage flare.
Good evening, my girlfriend's account 5124039947 was stolen. All passwords from all bindings were changed, nothing helped, someone is trying to log into the account, please help, they stole a clan of level 10.
@brave wolf can you help me with my problem??
Explain your issue
Please contact the customer service for further assistance, @high obsidian.
My phone can't vibrate ,is this a glitch or need settings in side phone
You still have access to your game Account then req to unlink in game customer support.
Nothing helps, the support service is silent in the game. We've linked an unknown Google account and can't untie it
When does Season 19 rp release
May 17
But season 18 ends may 15 so wouldn't it he may 16
It will be locked for 24 hours
akkaunt. Proshu vas pomogite kto to.
I ask you to do something with this account, it is now being hacked 5124039947. We linked a Google account and through it they are trying to steal the account. I ask you to help someone.
Ok sir and what’s the purpose?
We will discuss #exclusive ?
Ok
Please contact customer service via in-game for further assistance in this regard and refrain from repeating same questions here, otherwise we will be forced to mute you.
Hi...
I've an issue, please help!!!
Someone stole my account!💔
And broke my email link.. he linked his Google play instead..
I just can enter with my Twitter account..
But he is still using my Pubge account!
He changed everything and used everything belongs to me 💔💔
Please how can I broke his Google play link
Please I want to recover my Pubg account 🛑
Hi . My pubg mobile account its hacked.I noticed 3 days ago.I was linked to pubg with apple id and facebook.Somehow the hacker conected with play games.I changed all my passwords but he is still conecting to my id cause I get kicked out of the game showing that someone is conecting in different location.
He already deleted most of my friends , changed language avatar flag , played games etc.
Now he is trying to unlink my apple id.
I was talking to customer service in the game , sent all the details they asked ,but still no answer yet.I can NOT loose my account , Ive spent over 10 000 euro on the game in a year.Please help me asap.
My id no is : 5800171088
I have no ideea how he is conecting , cause I didnt get any notifications from any social media apps.
I need you to unlink all social media accounts and leave just the apple id if possible , cause to connect with apple id needs face recognition.I need an answer asap pleaseee.
Thank you
Please wait patiently for a response from customer service and follow it up. We cannot assist with account related issues on Discord
@sick shale I repeat to you, the support service does not respond and does not respond, can you help or not? I ask you to do something, now they will steal an account with ends
From mad official discord. Can someone explain now?
Please contact the customer service for further assistance, @normal mortar.
Heres the source
Please be advised that the Moderators of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct
Please refer to the private message from @polar marsh for further information, @teal star.
@sick shale I’m truly pubg lover one guy on YouTube Channel selling accounts and uc through telegram
@late bronze It's not possible to report it right now as the Online PUBG MOBILE Cheating Content form is still closed.
Please confirm or atleast acknowledge if FAKE or true?
Last month, i keep on complaining that my account was hacked via 3rd link. If the cause was via data breach, you cant reason out “user agreement” stuff cause its already negligence on your end.
@sick shale it was my duty to inform you because I’m pubg supporter now it’s up to you
i think its true
Thank you for your support and understanding.
Im also waiting for him/her to acknowledge it. They dont answer queries like this directly
They do.
First of all there's no news in his post just an awareness how to secure account🗿
Hi . My pubg mobile account its hacked.I was linked to pubg with Twitterand email, but somehow the hacker conected with play games and he linked his Google play account which allows he to login.I changed all my passwords but he is still conecting to my id cause I get kicked out of the game showing that someone is conecting in different location.
He already deleted most of my friends , changed language avatar flag , played games etc.
Now he is unlike my email and trying to unlink my Twitter accountt.
I was talking to customer service in the game , sent all the details they asked ,but still no answer yet.!!!! I can NOT loose my account , Ive spenta lot of things for it .Please help me asap.
My ID is : 5147513078
I need you to unlink the Google play account and increase the secure!! I need an answer asap pleaseee.
Thank you
This is not a news, its just a precaution you can say. He is spreading awareness which should be appreciated so dont be loser.
In how many hours does rank reset?
@normal mortar stop spamming same thing
Contact customer support and request to unlink Hacker linked Media they only can help .
00:20 UTC
I got the same issues
if acc hacked and banned what can i do ?
I did, but there's no response:(!!
Patience wait Atleast 48h
Does anyone else face this bug in classic when aiming quickly with ads on enemy sometimes screen like doesn’t work and you miss all ur shots they’re going above the target?
Ipad Pro 11
Please move to a discussion channel if you don't require any assistance.
Since today morning my account has a 2nd social linked to it, my in game name is changed and when I login I get a mesaage logged in from other location..
Contact customer support and request to unlink Hacker linked Media they only can help.
@manic mason I'm facing the same problem💔
You can follow the conversation below to request to unlink the hacked/unauthorised social media account.
Did that, I was not able to attach SS for in game purchases so I gave the dates but the conversation was with bot so not sure if I'll be getting help or not
@brave wolf I did, but they don't help! Someone told me that I can get help from here
Discord staff or memebers can't do anything.
If you not give required files you can't process further .
Can someone help me
I've just opened the game and for no reason all my populars I've been collecting are gone, my chests are opened and some uc has been gone too.
ID: 51366425562
@brave wolf So who can I talk to? Can you tell me. Because I'm not familiar with discord app
Your only option is to contact customer service via in-game settings
Im seriously waiting for <@&639889499718942720> to acknowledge or ensure that data breach is fake. If its true, please RECONSIDER MY TICKET REGARDING MY HACKED ACCOUNT.
thank you
Hope you and your families are safe
Help
@sick shale do you know when exactly this royale pass is going to end?
@misty mist Use only Midas Buy for purchasing uc
Only what?
Dont use unofficial source for purchasing uc @misty mist
I DID NOT
@misty mist from where you purchase ?
https://pubgmobile.com/pay official site for midas buy.
Can someone see my problem 😢
@misty mist Please contact customer service via in-game settings for further assistance in this regard. You will need to provide the purchases receipts
How do it do that
State your issue
السلام عليكم
Please do not use languages other than English, @median rapids. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Where is Arabic chat for pubg
How do I get back my Uc
You have been answered, please contact customer service should you have any concern regarding the deductions
Use #735483472432594994 and get into regional server to use Arabic language
Your sure I well get it back.
May 15th 23:59 UTC
If you have purchased the UC from unofficial channels or using illegal payment methods, then no
Only customer service can assist you with this issue. Please contact them and refrain from repeating same questions, as we are unable to assist with that in any way.
I tried with this sir, but no use, hacker is still using my id
@sick shale
I tried with this sir, but no use, hacker is still using my id
Can you take a screenshot of the conversation with customer service, make sure no personal information are shown
Hi someone is trying to steal my account
they come in from drugova aakaunt and deletes everything to me then I catch a ban
Please refer to the private message from @polar marsh for further information, @south pawn.
My friends lose their accounts, they are kicked out of the match and when they want to enter, they write that someone has logged in to an account from a different version of the game, they have not entered their account details anywhere or bought uc from unfamiliar websites, what to do in order not to be cheated? Is there any way to hacker?
hi someone is logging in my account and they linked there play games and email to my account can you give it a ban for 7 days?
Hello,
I am playing this game for 2 years or so and I still couldn’t figure out which server to play from our country, since people are playing on 3 different servers here I am not able to figure out which server belongs to us..
Country: Pakistan
Thanks
@polar marsh
My game name is SHIELDxxKILLER
Game ID: 5197536635
By mistake, I have changed my server from Asia to Europe.
Sorry It was happened by mistake.
It would be very helpful if you could change my game server back to Asia.
My ping is very high in Europe server. I am unable to play pubg in Europe
server.
It's my humble request to you. Please change my server to Asia
Since you're from Pakistan you should be getting a better connection and ping on the Asia server.You can check out which server has the lowest ping by going into the settings and checking your ping for every server.
I agree with you but the problem is that a lot of Pakistanis play on ME and EU so I can’t find matches easily on Asia , the only matches that I find is on Erangel.
Purchase Perks Group ID Code
A9BA9W2M
Join for 90 UC benefit
1 player taking RP for the 1st time
1 slot ONLY!!!
I would like to report it to players who violate the rules of the game and the programs they use
Unfortunately you have to wait for the 60 day cool down to end before you can change the server again.
But you can play on Asia by joining a team whos team leader plays on Asia as a temporary solution @wide cape.
As I've said you may check out your ping and decided by yourself which server will be best for you.It is a personal preference so it's all upto you to decide!
Why is pubg banned from Pakistan wut happened to it
It’s not banned in Pakistan
Oh
You can ask about that in a discussion channel as this channel is for PUBGM related support.
please help me
Character name: 亗ABASS亗
・ Character ID: 5501683017
・ Date and time of last play ( 2020-4-17 ' 00:24:17 )
The date and time when the account suspension was confirmed (2020-4-17 ' 00:24:17)
My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you.
Please contact the customer service for further assistance, @spice trellis.
I play with my friends in Asia server only but my ping get high n also my friends are getting high ping .
Can play in Europe server. If it won’t change then I have to delete pubg
tathbit alsilah wazalt al'aeshab 'arju altahaquq min nazahat laeibatih wamueaqibat hadhih alfiat min alaebin
5504733268 This user is using programs that install weapons and remove weeds. Please verify the integrity of his game and punish this category of players
You can report using the in-game report feature or through https://bit.ly/3uDSJZv
Character name: 亗ABASS亗
・ Character ID: 5501683017
・ Date and time of last play ( 2020-4-17 ' 00:24:17 )
The date and time when the account suspension was confirmed (2020-4-17 ' 00:24:17)
My computer has been hacked by Hacker and I no longer control my computer and now I have deleted the old version of Windows and now I have set up control but it has even played with my accounts and activated illegal programs and sabotaged my account until I pay for ituntil my device is released but I did not agree Something and delete all my belongings please please recalculate because I love PUBG and I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you.
Might need to go a right server
Sorry
I have reported 4 telegram channels sharing hacks, I did it on 5, today's 15 none of them are banned as of now. How long does it take ?
Please refer to the private message from @polar marsh for further information, @surreal elm.
Please check if you were the Team leader or you friend was.Also you can check which server is actually selected if you look at the bottom left side of the screen.
Is it for real that pubg is not banned from pakistan?
Bro i am pretty sure we play in Asia server. And also I can’t be a team leader because then they also switch in Europe server
We do not have such Information.But you can join the regional server for Pakistan by following sub-point 3.1 on #735483472432594994.
K
Can anyone give me the pubg support email Is where i can contact and request for my server change
Its not banned.
PUBGMOBILE_CS@tencentgames.com
Hey is it true??
Any reason why you guys have never given me a gun skin from crates despite playing since season 4?

The crates are completely RNG based. The drop chance you could get a gun skin is low, unfortunately you'll have to keep trying and hope that you get one eventually.
If it was the actual pubgm account that was hacked then you'd have to contact in-game customer support. If one of the media linked accounts was hacked then you'd need to contact that platforms customer support.
Any way to know the time of lucky air drops. 🥲 Just when they started to give items for AG, air drops stopped showing to me 😩 talk about luck
Or 10000 uc for a guaranteed one LoL
Ye well the in game customer service is just a bot and it doesn’t help much.
Unfortunately that's the only way to recover a hacked account in-game.
So true because of data leak leak some one accessed my account now
What to do any idea?
Ohh well i guess I’ll have to use it and wait the 60 days
the current data leak was for 3rd email linked accounts?
Try to change your password if it gives you the option. I got that option today after like 100 tries. At least you can log the hacker out. Talking about the damages or name change or server change I don’t know how to contact pubg mobile support for immediate service.
Hello....I have a doubt about the Group RP purchase event what if I created a group and no one joined will I still get the 30 UC aka 5% off? and will I get the RP if someone does not join my group?
I think you'll receive the rp card upgrade after the event ends as it says down below if you look in game (I'm not sure about this)
Ok Thanks for that but anyone else who can explain me "this" I would be really Glad
Hi my account got banned for 10 years and I didn’t violate rules. Is there any way to help me please?? My account is worth pretty much
Please refer to the private message from @polar marsh for further information, @night cloak.
also I suggest you to post your code in #activities thats how I got players to join my group
If your group is yet to reach full members when the event ends, the group creation will automatically end and the Royale Pass Upgrade Card will be delivered to your in-game mail within 24 hours.
@night cloak and @mortal apex Thanks for Explaining it really helped a lot 👍
np
@normal mortar Dm me
Aimlock
Is it not possible to watch your death replay when your team wins?
You can report checkers through the in-game report system or via https://bit.ly/3uDSJZv
Please elaborate on what you mean by unlike, @night cloak.
Hi, I have a problem too I just got a Twitter account stuck on my pub account and it keeps getting me out of the game and I can't do anything about it. You can help me remove him from my pub account to delete his Twitter account
Kindly attach a screen recording of the issue you’re experiencing, @leaden forum.
Somebody liked his Twitter on my acc. He tries to unlike my fb and email
You mean linked, @night cloak? Kindly contact in-game support if that’s what you meant.
@leaden forum its talking about my acc
I can send pics
Kindly contact in-game support, @night cloak.
They didnt help
@night cloak u have to wait 21 days before unlink. He link his accnt recently
Yes but after? He plays on my acc
Only ingame support can help regarding this unlink issue @night cloak try contacting again with more details
Kindly use the image attached below as a guide when contacting in-game support for your issue, @night cloak. Unfortunately only in-game support handle account related issues.
How do I find out why my account was banned? First it was 24hrs then after that it was another 4 days and I haven't even logged on? I have a brand new phone.
Please refer to the private message from @polar marsh for further information, @livid bane.
Manually unlinking and unauthorised user from your PUBG MOBILE account is not secure nor is it efficient. If the unauthorised user logins it’ll cancel the unlink.
@night cloak yes but u have to do it manually bcz in game support dont reply even i have submitted ss of receipts of purchasing uc and took 60 days and still the issue exist
Contact them again. As previously stated only in-game support can help with this matter. Just because they haven’t assisted you yet does not mean they won’t help others.
Ok
@night cloak
Yes?
This îs what they told me
Follow the screenshot I’ve given you as a guide.
I cant. They told me this after i followed what You send to me
i can help you how contact with him
I cannot see the rest of that chat, @night cloak.
Let me send full ss
@night cloak
@here i need help about PUBG MOBILE copy right policy
I dont need help For money
anyone here from support person
Someone hacked my acc
I send a video about what they said
Its not working this guide
I followed they told my this after i tried
No this îs not an option there
Ok
@vagrant tulip
Remove this thing right now and ban his imei so that he can’t redo this
What do you want me explain? Can’t you see what’s there?
Well in that case , can I talk to community team in private message?
The problem is that I can’t message in that channel coz I messaged earlier today so it’s slow mode
What's the problem?
Can You inbox?
What's it about, can you explain please
There’s really a big issue but I can send a screenshot
@muted musk The response from customer service is clear enough
I'm unable to answer if you don't explain
@sick shale This guy , look at the name
You can report it to customer service via in-game settings
@sick shale
But when the email will be unlink sir.. it is 4 days now.. but his email id is still linked
@vagrant tulip
It was mentioned that unlinking process may take up to 60 days, be patient please.
I tried, but it can’t be reported, and you know what, I want this idiot dude banned and the name should deleted right now
What do you mean it can't be reported?
@sick shale
Sir 60 days are enough to that hacker to take all control of my account and then I will loss this account
In the conversation
I mean when I try to report him, it says no player selected or whatever
@limpid spruce take his username and ID, contact support, and report him there.
I cant
@night cloak You can upload the screenshot on (https://www.imgur.com) and send it to customer service as link
What is a room in PUBG mobile?
@ember burrow do you mean where custom rooms located in PUBGM?
Ok thx
I have connection issues in Indo / Indian lobbies even though I used to get 100 pings but for some reason I am not getting them now
actually i have a page link i will give you in dm i use to stream PUBG MOBILE in past with cheats but now i leave that all dirty stuff behind and now i only PUBG PC version fair to keep the environment clean but the think is my page is limited due to copy right issue by violating the terms and privacy policy of PUBG MOBILE so i am apologizing and asking a request to claim back copy right notice from my page
Ty for your time
also i am ready to write apology at public platform
Not in India , I am from Pakistan , I used to get 100 ping in Indo / Indian lobbies but now I don't
i am also Pakistani i got only 60 to 70 ping in indo and indian lobby
and in middle east europe 20 to 40 ping
i cant see that that's why came here
Well I don't get 100 pings in indo/ Indian lobbies even though I have a 20 Mbps stable connection
Since when and you're posting clean content?
check your all connected devices usage
how to report on diacord anyone help me
like if you have 20 mbps there should be the usage remain under 20 not over if usage goes you will face high ping
4 connected devices & even when those devices are not using Wifi , It still occured to me
no no i run facebook page and i have deleted all the entire content of cheating also i am doing live from last 3 weeks only fair game and i know apology will not make it right actually the think is my stars feature is disable due to this strike that's why i am requesting and want to know how can i contact
bru get a macrusys router
and limtize everyone
Plz ban this player id
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @untold hull. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
got it
I recently got a new one 3 months ago😂
Are u on pc?
Mercusys router 
yup
Hi I was registering my squad for pmnc uk but when I submit the application it says that my discord ID is wrong. Can anyone please tell me where am I supposed to get the right discord ID
always the best
Ofc you are , I am on mobile
thanks
ohk
@night cloak Your Discord ID. Just copy the numbers.
any moderator Online ?
Read this player name plz ban this guy
These numbers?
@snow egret @untold hull You can report those players from the statistic screen of their profile.
@night cloak Yes.
Where can I find these numbers?
Just copy them?
This player is. Islamophobia
Where else, like I wanna know for next time how to get them
@untold hull You will need to report them through the profile, unfortunately.
can but id hacker in this chat ?
Check his Name He Abusing Our God Kindly Explain me How to Report Proper Or Should i go to court For Legal Action Its Very Offensive 😭
Many people report this guy
\@kiratz__#78831 typing like this should get you the ID. However you can enable developer mode from your Discord settings and then tap on someone’s profile to copy ID.
Why you not banning this id after see that
@snow egret Click on their match statistics. You should see report on that screen.
@untold hull We are community members. You need to report them in-game for it to reach the security team.
Maybe you aren't experiencing these problems because your on pc & I am on mobile
almost 300+ reports Done In 1 week No actions Against Him
Okay thank you
my brothers or on mobile so he is good not facing any issue
@snow egret 1 report = 300 report. The spam protection filter does not detect the number. Wait for the customer service to look at your report.
Has he ever played Miramar/ Sanhok / Asia server on his mobile?
yup
your isp name
Miramar or any other map except for Erangel will cause this problem
can you tell me How to Report to officials on discord
Nayatel
@elder wing Please use #old.
hahaha nayatel lol internet for PUBG
You can also use #chat to continue.
try ptcl fiberlink waylink
😑 isn't a 20 Mbps stable connection good enough?😂
My account in PUBG MOBILE has been hacked. I want to restore the account and prevent the hacker from entering, I have proof that the account is mine
If I paid 570 for the group rp will I have the option to upgrade to the more expensive pass?
@night cloak My friend's account has been approved and is not using any hacker program
When the rp coming out?
May 17th
Thanks
17th
Rp was ending today? Right
yes
It’s not locked yet
ik
Can you please translate that to english?
it says that my acc loged in a newer version and it says i cant log in with a older version anymore
but i have the newest version
Contact in-game customer service for account related issues, we can't help you on discord unfortunately.
yes, you may contact in-game customer service regarding that