questions

[analog fable]

Extreme option is 60fps

As for 90fps, it is exclusive to select devices only, as @thorn apex mentioned. You may have to wait till future updates when the game has enabled 90fps for your device.

[grizzled coral]

Yes but my phone supports 120 fps and flagship processor

[grizzled coral]

OK , thank you so much 😊 , you are awesome

[analog fable]

As of right now, my device has a snapdragon 888 processor, 120hz refresh rate but I only have 60fps just like you do. The game just has not enabled 90fps for our handset models.

[analog fable]

😊

[grizzled coral]

Maybe we have to make a revolution 🙂

[teal patrol]

How can we talk to a admin about blocking an account without wrongly?

[storm flume]

Please do not use languages other than English, @grizzled coral. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Hi, I have a problem with my account. Please I want help
Yesterday I was playing the game and it's ok Why is this bad behavior? I did not cheat with anything and did not do anything on my account. Why was my account banned? This happens a lot with players. Is this a hate for the game or what?
You can open my account and make sure of that. I have been playing for two years and have never cheated
My ID 5154556851

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[teal patrol]

Hello, My account was banned without any reason knowing that I did not violate the company's rules and did not use any hacks or other things, please deal with the problem as soon as possible, because I streamer and create video game content on 4 social media platforms.
The ID: 5281360143

[polar marsh]

Please refer to the private message from @polar marsh for further information, @teal patrol.

[thorn apex]

We can't help you with pubgm account related issues. Please contact in-game customer service.

[iron trellis]

Why whenever I log on a notification pops that my account has been logged in with a new version and that my account is running the old version even though my game is up to date?

And for some reason my 3 finger claw controls have been changed for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vital blaze.

[dense vale]

Lol 😅 you must be youtuber or go make new account,

[tranquil musk]

Hi , Dear I need help 🥺🆘

[dense vale]

Nadia ?

Nice name 📛

[gleaming coral]

Yes, he has the right to do so Youtube has been exposed to Band 10 years Within a week his account was retrieved? How and there are people subjected to the ban injustice! And they did not recover their accounts I think you should unblock all high-level accounts that have been banned for 10 years only once That is, what is called amnesty There are people who meet to raise issues with the company Because of unblocking a 10-year ban on YouTube And for ordinary people, the ban is not lifted

[dense vale]

Trust me your message unseen I think staff here have nothing to do with that

[feral forge]

this newer version error occurs usually due to someone has accessed to your game account with a modified version of the game. @iron trellis, please first identify if any of your social media has been hacked or compromised by an unauthorized person, then contact the in game customer service for further assistance.

for the newer version error, please update your game on May 11, and the issue will get resolved on its own.

[tranquil musk]

@pubge mobile support can you help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @tranquil musk. Remember to read through #faq before asking questions in the support channels.

[tiny briar]

Guys i get ban 10 years what i can do?
I swear im not a hack

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @tiny briar.

[tranquil musk]

Someone hack my account and I contacted with your support before the hacker cheating or something and banned 🚫 my account but your support close the conversation and he didn't help me why ??? @pubge mobile

[drifting crest]

I bought uc twice using Midas buy and I can’t buy it anymore pls help

[feral forge]

if your account is currently banned, or if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

could you please elaborate, @drifting crest?

[night cloak]

Pubg Mobile new update ?

[drifting crest]

I gifted uc to my friend and it had the gift sign on top of where the cost of the uc is and after I bought the 600+150 uc and the 300+61 uc it wouldn’t let me buy anymore and also the gift sign ubove the cost of the uc also disappeared

@feral forge

[crude dragon]

Same on you @pubg mobile. Hacker ruind our game before now they hack people's account and you are watching like movie.

Same on you

[feral forge]

the new update will be released starting on May 11 (UTC+0), @night cloak

[night cloak]

New Royal Pass Release date @feral forge

[rose swan]

Hello any moderators just wants to confirm the date when is pubg mobile India coming <@&481161015728406538>

[night cloak]

@drifting crest because you can buy only one bundle with extra uc in a day.wait u can see extra uc option Tomorrow

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @rose swan.

[glacial vault]

i want to report a hacker

[feral forge]

and please do not mention the role unless there’s an emergency related to the discord server, @rose swan.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @glacial vault. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[glacial vault]

thank you

[drifting crest]

@night cloak it’s been 2 days and I still can’t buy

[rose swan]

Ok i am really sorry for that @feral forge

Next time i will take care for it

[night cloak]

@drifting crest change region from option on top and then try

[feral forge]

each bundle amount of UC is limited to one purchase only per day, you may either select the other amount or wait for tomorrow.

[night cloak]

S19 Rp Release date @feral forge

[drifting crest]

It doesn’t work

[feral forge]

May 17.

[drifting crest]

I’m gonna wait then

[solemn plinth]

How my account banned for 3 months

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn plinth.

[keen wren]

90fps option suddenly missing from Snapdragon 865 device... I was playing in 90fps in Jan and now it missing.. where as Snapdragon 855 devices are able to play with 90fps option😕

[wide python]

@polar marsh I have a complaint.I have a friend who has been wrongly accused of breaking the PUBG terms of agreement.Would you mind fixing this and returning his account to its original state?

[drowsy wind]

Hacker broke my account. Is there anyone that can help me recover my paid content and account with hundreds of hours invested? I am the leader of a clan with 30 members and have been unsuccessful in getting any help with ingame customer service since April 18th.

[grim dust]

My account has been hacked and hacker changed the server to Middle East and i would like to change it back to Europe

[drowsy wind]

(My account being hacked is legit, i have multiple screenshots proving it from multiple members of my clan)

[heavy vortex]

Shouldn't you be worried about the hacked account rather than the server. 🗿 @grim dust

[drowsy wind]

Is there legit customer service active in this discord channel? Or are my odds as good here as ingame customer service? 🤣

[heavy vortex]

Only in game CS can help you with account related issues.

[clear cape]

What action pubgm take against free hack sellers on yt?

[thorn apex]

@clear capePlease report online PUBG MOBILE cheating content through https://bit.ly/3soBavK.

[zenith widget]

Hello, PUBG MOBILE. I know that you are very busy
due to the large number of messages. I had no
problem with my account. My account has been
banned for no reason and I swear to do or use
external materials and that I play clean play andI
make very careful to comply with the terms and
integrity of the game.
Iask you to solve a problem as soon as possible
because I am wronged. Thank you, PUBG MOBILE
The account id 5441415494
The name of the account user ・亗FR30N亗

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zenith widget.

[clear cape]

Why this error

[thorn apex]

The form is locked for now, you can report the content when the form opens.

[clear cape]

@thorn apex when it open

[thorn apex]

It will open soon, the exact date has not been specified.

[grim dust]

@heavy vortex i already tried CS there are no live chat, they do not answer my exact questions

[heavy vortex]

You cannot change server before the cool down ends.

[night cloak]

it will open today withing some time

[grim dust]

How do i turn on 2-step authentication?

[clear cape]

@grim dust where

[night cloak]

do that in your social media accounts

@grim dust ^^

[swift mauve]

1030376414025370 please unlink this pubg id from facebook or delete that account
This account is banned due to third party use
I want to link another pubg id on that facebook account @polar marsh

[sly halo]

Patch notes

[primal sequoia]

Good day, can anyone help me with my account?

[sly halo]

How to get patch notes

[indigo spindle]

#news here

[glad rose]

Yt rittik selling uc in India with High price @lime juniper @polar marsh

[celest shadow]

Please contact the customer service in-game for further assistance, or you can use another social account to link to your new PUBG MOBILE account.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @glad rose.

[celest shadow]

You may report it through the form when it opens up again, @glad rose.

[glad rose]

Ok@celest shadow

[celest shadow]

Should you have a concern regarding an account related issue, please contact the customer service in-game for further assistance. You may refer to the 5.4 in #faq for more information.

[night cloak]

I tried

Hacker linked his google play with my account

[celest shadow]

Please wait for the new update on May 11 and the newer version error will automatically correct itself. This happens when an unauthorized person accesses your account with a modified version of the game. Please make sure that you secure your social media accounts and use the log out of all devices option when you have access to your game account again.

[celest shadow]

If the unauthorized person had linked their social media account, you will need to contact the customer service in-game to help you unlink it. You may refer to the following screenshot as a reference:

[dense vale]

Pubg pubg pubg

Must of players asking for reasons of the ban, tell to pubg team to let us know what the reason of the ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dense vale.

[night cloak]

Thanks @celest shadow

[vague flax]

@polar marsh @celest shadow I am waiting for answer

[celest shadow]

Please refer to my message here for further information:

#questions message

[vague flax]

Thanks,I got your point. But they have access of our account. In this period if they use cheats and get ban to my account then who will take care?

[celest shadow]

If your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[hollow drift]

@celest shadow i have been unranked for 2 weeks now i am supposed to be top #1 in solo wins in my Region but im still unranked

[celest shadow]

If you are currently unranked, you either need to link your game account to a social account to be able to participate in the rankings. Otherwise, you may be subject to a security team investigation (marked as suspicious). You will be ranked again once this is over.

[hollow drift]

ofcourse its lined

linked

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @hollow drift.

[vague flax]

Dear @celest shadow

I have secure my account 100% from my side.

I came to know that the password of email linked is got leaked. that's your side issue.

Why you guys not push any update & notification for fix this issue.

[celest shadow]

There are no official announcements in this regard. As of now, these can only be considered as rumours. We recommend using two-factor authentication to secure your accounts.

[vague flax]

Then why almost 80% people in this discord server coming with same issue.

I am requesting you / @PUBG MOBILE#5879. Please investigate on the issue and take necessary step on this issue.

I have some proof regarding this if you want I can provide you

[hollow drift]

@celest shadow what is the duration of the account being frozen ?

[feral forge]

A suspension can start from 1 day up to 10 years. Depends on the severity and punishment history. All cases are different.

[prisma trail]

@admins need support in loggin in

i am from inda

yesterday the acc was good but now its showing as new acc

[feral forge]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

[vague flax]

@celest shadow please reply

[coarse bobcat]

I need help from someone official

[stone palm]

I am unable to log in into my account

[mortal apex]

How may we be of assistance, @coarse bobcat?

[bitter temple]

What country are you from?

[urban robin]

i've facebook anb mobile number access

[mortal apex]

Could you please elaborate?

[urban robin]

hacker has twotter acces

what should i fo now?

[coarse bobcat]

@mortal apex so last week my account got banned for 10 years for no reason I've been claiming file and mailing on gmail but that doesn't help

[mortal apex]

Please contact the Customer Service in game for account related issues, @urban robin.

[coarse bobcat]

I was on 1240 ranking about to reach conqueror and i took break and when i tried to login again i was banned for literally no reason

Please give me a solution i don't have any clue what to do

@mortal apex .

[crimson salmon]

If there is no player left in game i wait for 5 min to play 1 match why don’t you fix this problem

[coarse bobcat]

@bitter temple .

[bitter temple]

yes?

[coarse bobcat]

@bitter temple please have a look at my matter

[loud bobcat]

Can any one give me pubg mobile India discord server link ?

[mortal apex]

Unfortunately we cannot help you with account related issues. Please refer to subpoint 2.12 in #faq, for further information, @coarse bobcat.

[bitter temple]

Unfortunately I’m not an official moderator/admin. Only conclusion that came to mind is you probably played with a player that has modified the game

[coarse bobcat]

@bitter temple but that should've given me 7 days ban why 10 years

[mortal apex]

You are free to google it.

[crimson salmon]

What should i do should i wait for 15 min for 1 match where the estimated time is 2:00 minutes

[mortal apex]

What server are you playing on?

[crimson salmon]

Asia and i am from nepal

[bitter temple]

The ban can varies from what modifications the player has done to the game and how much time you have played with that player.

[dusky yarrow]

Hmm hey when is the new update supposed to arrive?Today?

[coarse bobcat]

@mortal apex yup i gussed it same reply like bot, can i talk to a real person who can actually do something about my matter instead of sending me in game chat or faq?

[mortal jolt]

Are there any cons to be using Google Play to link your account?

[coarse bobcat]

@bitter temple actually i was playing with randoms and i never cheated in my life I'm a fair player since season 2

[dusky yarrow]

@bitter temple @mortal apex

[bitter temple]

May 11 I believe

[coarse bobcat]

I've put my alot of time money and efforts it's kinda sad seeing cold bot replies from pubgm

[dusky yarrow]

Hmm should we have to update the game from play store or the update will come ingame?

[bitter temple]

Most likely will be in store

[mortal apex]

It depends also on the high rank or the timing you decide to play in.

[mortal apex]

Please refer to this message:

▫️- #news message

[stone palm]

Can. Any one onehelp me

[bitter temple]

Seems to be the problem?

@stone palm what social media platform you use to access your account?

[stone palm]

Facebook

[bitter temple]

Is there any other platform you can use to access your account?

[stone palm]

No

[coarse bobcat]

@celest shadow ?

[mortal apex]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[vague flax]

@celest shadow

[bitter temple]

contact the Customer Service in game for account related issues @stone palm

[coarse bobcat]

@mortal apex what's the best way to contact an official of in game instead of bots....i never received any reply from employee need help

[coarse bobcat]

@dry dock bruh same💔

[dry dock]

unjustly banned

[coarse bobcat]

@dry dock same for no reason

[mortal apex]

The Customer Service in game is the only one that can help you with account related issues. Please refrain from asking the same question as it could be considered as trolling.

[dry dock]

what should I do. talking about the rule violation. but such a thing is out of the question

[coarse bobcat]

@dry dock banned for no reason and they don't even reply to any mail just bots everywhere even discord mods are useless they can't do anything

[bitter temple]

Only way is contacting the customer service.

[bitter temple]

@coarse bobcat

[stone palm]

No solution was given

[coarse bobcat]

@bitter temple i know I'm just frustrated and angry right now sorry fo bother you sorrow

[rotund pumice]

Ha

[mortal apex]

How can i help you?

[dry dock]

they are not interested enough in customer service. most people have been banned. why ours not open

[rotund pumice]

JXS ⋅ Vｅｘｏ™

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @rotund pumice. Remember to read through #faq before asking questions in the support channels.

[stone palm]

Problem logging in

[clear spindle]

May I know the country you reside, @stone palm?

As we provide community support only for the global English version of PUBG MOBILE here,@stone palm we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[bitter temple]

wait am I gonna get muted if I try to help @clear spindle ?

[clear spindle]

No, you won't get mute for helping other.

[torpid pagoda]

Hello everyone can i ask one question if i used gfx only for unlock graphic and rendering quality is it safe?

Any moderator can answer my question,because im still confuse is it safe or not

[bitter temple]

It’s not recommended using gfx

[torpid pagoda]

Yeah im sure because it is third party app but my pubg is very lag when close combat:(

[frozen schooner]

@dusky yarrow the update will rollout to everyone from May 11. You can update it from Play store or from official site

[bitter temple]

Clear ram and close any background applications

[torpid pagoda]

Thx!

But if it not recomend is it ilegal for only changing graphic?

Im sorry if i asked many question,because i want to keep my big account safe😇

[bitter temple]

it’s an third party app doing modifications to the game which could possibly lead to a ban.

[bitter temple]

It’s okay

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @amber cobalt. Remember to read through #faq before asking questions in the support channels.

[clear spindle]

Please make sure to uninstall the tool and the game then restart the device and install the game, @torpid pagoda.

[torpid pagoda]

Oh 1 more question ,so i want to change my pubg control but i cant change lean button because it was blocked by layout,save,reset control button so i have to reset it

[bitter temple]

Yes you might have to reset your controls

[torpid pagoda]

Oh any fix soon?

[bitter temple]

regarding?

[torpid pagoda]

Nah the lean button is blocked by that things

I cant touch and replace it

[torpid pagoda]

The lean button

[bitter temple]

Try resetting your controls then edit your controls after

@torpid pagoda

[torpid pagoda]

Thx so

[bitter temple]

No problem

[torpid pagoda]

Yups also so many people that ban of config or any graphic tools dan cheater likes esp/bullet cheats,why config user and graphic tools user more get banned than cheat user🙏

[bitter temple]

Because it falls under the category of modifications of the game

[torpid pagoda]

Thx this ch so helpful for answering question👍

[simple epoch]

Hi, everyone is getting voice pack in russia but i dont see any voice pack or events even though my country is Russia

[maiden pecan]

Hello there was such a problem. I can not log into my account writes this "with this account entered the newer version of the game" There are no updates in the Play Market. And today the information reached me that the account started me, country, clothes and more. Please tell me there is a chance to get my account back?

[bitter temple]

Contact in game customer services. @maiden pecan

[storm shard]

Similar thing happened with my friend his twitter was hacked and someone linked Google id to his pubg account and now he is getting this same message.
Though he contacted help support in-game.

[torpid pagoda]

I think some one hack ur account and up your src version

I never exprince that but my friend tell me that things

[maiden pecan]

I contacted, they did not answer, I left my Email, 3 days have passed, they did not answer anything.

Tell me if there is a chance to return the account?

[hollow drift]

@maiden pecan make a new account or wait 10 years

no other way

[maiden pecan]

Thanks for the info

[bitter temple]

▫️ Refer to the moderation team when you do not have information regarding a certain matter. It is always better to provide correct information instead of false information, guesses or assumptions.

[hollow drift]

its true though don't give the man false hope

[bitter temple]

Wait until the new update has been released before you make any decisions.

[maiden pecan]

Thanks for the answer

[bitter temple]

@night cloak

[night cloak]

Refer to #faq 5.5.

[maiden pecan]

Thank you for your answer

[winged fox]

My account was bannded in the season 6, knowing that I did not use any cheating program or anything of this kind and was punished for ten years my id account : 5252172179

[night cloak]

Unfortunately, we cannot do anything inside discord to help you, please refer to #faq subpoint 2.12 for information regarding your account suspension, @winged fox.

[real pulsar]

I want to link my mobile no. With my pubg account

[winged fox]

I need some one from support to answer me .@night cloak

[night cloak]

Kindly refer to #faq 5.5, @winged fox.

[night cloak]

You can do that in-game via the basic settings.

[real pulsar]

I don't think so🥺 @night cloak

[night cloak]

Click the link next to email?

See if it gives you options.

[real pulsar]

No it didn't give

[night cloak]

Please share a screenshot of what shows up after you click the link button, @real pulsar.

[real pulsar]

@night cloak

[night cloak]

Do you not see the ** login with phone number** or email?

[real pulsar]

No

I sent video

[night cloak]

Where are you located, @real pulsar?

[real pulsar]

India

[untold rose]

Why does my game always freezers or keeps on loading in the middle of the game

[night cloak]

Unstable internet connection, @untold rose.

[untold rose]

NO in every network it occurs even my friends also get this same problem

[night cloak]

Because of an unstable internet connection.

[real pulsar]

Can u reply me @night cloak

[night cloak]

Kindly refer to this message, @real pulsar:

<#questions message>.

[real pulsar]

Thanx for u time @night cloak

[uncut pike]

My account is not working it is coming login with newer ver og games pubg pls see to this many peope email id and pss hass beeen. Leakedd plss seee help me @woven ravens

[night cloak]

Kindly contact in-game support for account related issues, @uncut pike.

[olive isle]

@night cloak can you tell tomorrow update time

[untold rose]

Bro connection is good

Not only loading game freezes also

[night cloak]

Device?

[untold rose]

Redmi K20 Pro (8GB RAM/256)

[olive isle]

R.I.P miui 😂

[untold rose]

Yeah Bro

But only on redmi k20 series phone this problem is occuring @night cloak

[olive isle]

Bro install custom rom pixel ui or oxygen os it is my suggestion

[untold rose]

Ahh but does it lag or harm device?

[olive isle]

No it is not harm your device . But if you any mistake on installing process your device will be break

[untold rose]

oh ok

after installing can we get our old system os back?
@olive isle

[olive isle]

You need to go service center

@untold rose you need a pc or laptop

[storm flume]

Please avoid going off-topic, . You may have unrelated conversations in #chat.

[untold rose]

I have

[tribal kayak]

Hi, I am unable to login in PUBG Mobile in india even after using VPN

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @tribal kayak.

Please avoid going off-topic, @livid plover. You may have unrelated conversations in #chat.

[narrow musk]

Hello I need a help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @narrow musk. Remember to read through #faq before asking questions in the support channels.

[narrow musk]

I need to change the zone of my account , I really mean the zone and not the server

[last plinth]

Hello,pubg mobile. I know that you are very busy due to the large of number of message's.l had no problem with my account.my account has been banned for no reason and i swear to do or use external materials and that i play clean play and i make very careful to comply with the terms and integrity of the game i ask you to solve a problemas soon as possible because I am wronged. Thank you, pubg mobile.
The account id:5958948794
The name of the account user:mickyy37

[covert forge]

My acc has been hacked And I need help

[sick shale]

You can change your region via basic settings

[sacred ice]

Hello, I played the Meteo Royale mode, during the match, the Internet connection was lost and all the equipment disappeared, is it possible to return it, if so, what is required for this?
Account Id: 5797295375
Nickname: salamalekumiiu

[torpid cairn]

When community team channel be opened?

[celest shadow]

It should be reopened later today, @torpid cairn. Please be patient.

[celest shadow]

It is unfortunately not possible for you to obtain your lost gear. Please be careful next time.

[celest shadow]

Please contact the customer service in-game for further assistance.

[tribal kayak]

Please suggest me a trick to Play PUBG Mobile in INDIA with less ping @celest shadow

[celest shadow]

Please refer to subpoint 4.10 in #faq for further information, @tribal kayak.

[tribal kayak]

If you can't provid support for PUBG Mobile in India then please kick all indian members from this server :)

[torpid cairn]

The game is banned here dude so you have to suffer with high pings

[dusty crane]

‏Hello, social media accounts have been hacked, Twitter and Facebook. I would like help to unlink the accounts and this is the id for my PUBG Mobile account 5229264108. I have all the proofs.

I need quick help because he use my account

[storm flume]

Please contact the customer service for further assistance, @dusty crane.

[dusty crane]

How

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @dusty crane.

[night cloak]

Hello it saids my logged in account is logged with a newer version and can’t be logged in but I didn’t do or update anything please help

Hi, I have this problem since yesterday. In the morning I still logged into the game normally, but the evening when I went to turn it on, it showed me this. I have already written through the game on support and I also reinstalled the game 3 times, but nothing helped. I don't have any update to have a "new version" as he writes in the picture.
Device: iPhone 11 (iOS 14.5.1)

[celest shadow]

Feel free to report it in #old.

Please wait for the new update on May 11 and the newer version error will automatically correct itself. This happens when an unauthorized person accesses your account with a modified version of the game. Please make sure that you secure your social media accounts and use the log out of all devices option when you have access to your game account again, @night cloak and @night cloak.

[night cloak]

@celest shadow But I didn't have anyone in my account. I have two-phase authentication for icloud, so it also includes a gamecenter, and I also have facebook secured in two phases, plus I have a very strong password. 😉

It's just fun that some friends have it the same and some the game runs fine. Well, for example, I never voted out of the game ... it voted me out of it and I was wondering what it could be but anyway, thanks for your time and answer.

[nova thorn]

Why i cant send message in find players

@celest shadow

@vagrant forum

??

What

[celest shadow]

You may update your game tomorrow and secure your game account after, @night cloak. If you need further assistance, please contact the customer service in-game.

[nova thorn]

@celest shadow

Helpppp plis

How can i use that

[celest shadow]

Please share a screenshot of your issue.

[nova thorn]

Ok

Where

[celest shadow]

You may send the screenshot here.

[nova thorn]

K

@celest shadow

[night cloak]

Well, I already contacted support through the game, but here I got a faster answer. I just think it's unrealistic for someone to get my account. Okay, thank you for the answer. Have a nice day @celest shadow 😉

[nova thorn]

Plis help

[celest shadow]

There is a slowmode in the #activities channel. You can send your message in the channel soon.

[nova thorn]

Nooo

When i send message

Its tells use #clans

Se i have to send this

[clear spindle]

Remove the paragraph.

[nova thorn]

?

Hey help where u all go🥺🥺

[clear spindle]

What we want 
Device -40 fps, sniper and assaulter, age-16, kd must be -4+
You have to on your mic
You should be playing pubg for 2years
Note - if you meet requirements then only dm```

Like this ^^^

[nova thorn]

Ok

[clear spindle]

Please use #discord for these in the future.

[nova thorn]

😭😭

[clear spindle]

Updated my message, try that again.

[nova thorn]

No

It is saying that

Again
Am i supposed to use some # ??

@clear spindle

[clear spindle]

Wait for a while, I'll get back to you soon.

[nova thorn]

Ok

[night cloak]

Hi please i see this pic in livik that there ALLAH name is written in the center of livik please remove it if don't then reply me

[glacial vault]

i want to report hacker

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @glacial vault. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[clear spindle]

The screenshot is of version 0.19. Please do not troll in here.

[pastel notch]

I recieved this error while playing a classic match

And then this error when i tried logging in again

[storm flume]

Please contact the customer service for further assistance, @pastel notch.

[pastel notch]

They are not replying

[clear spindle]

We need 2 players for serious competitive and should be dedicated for eSports career What we want: Device -40 fps,
sniper and assaulter, age-16, kd must be -4+. You have to on your mic. You should be playing pubg for 2 years. Note - if you meet requirements then only dm

Try this^^^

[nova thorn]

Thanks brother

[clear spindle]

Please make sure that your login methods are safe, @lapis seal. If not contact the in-game customer service as well as the social media platforms.

[nova thorn]

It worked
😁

[clear spindle]

Only they could help you. And wait for an update.

[hollow drift]

if i hit top 500 will i be unranked ?

[pastel notch]

I can wait
But i am concerned because i dont know if my id has been hacked or this is a problem from pubg side. 😣

[clear spindle]

Check the social media account settings, if there's any other untrusted logins. If so change the password, enable 2FA and force logout all the device.

Refer to the #faq 3.14 @hollow drift.

[night cloak]

So I can’t log in using any of social media account now ?

[echo spade]

Hi!
Anyone here ever get help from customer service regarding account got hacked?

[celest shadow]

Unfortunately, no. You can contact the customer service in-game and seek further assistance there.

[night cloak]

Okay

Is this problem very widespread ?

[glad rose]

1.4.0 ?

[glad river]

@celest shadow can you send me official club open scrims link?

[celest shadow]

The update is on May 11, @glad rose. Please do not download the game from third-party websites.

[celest shadow]

We do not have such a thing here.

[glad rose]

This is on Google Chrome

[celest shadow]

Please keep an eye out for #news, @glad rose.

[glad rose]

Yup

[compact parcel]

@celest shadow any reason why I'm off the leaderboard? Even though I have the titles already

[grand turret]

Hello any support available for a bann issue

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grand turret.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

Your username does not comply with our community guidelines, @night cloak. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

[compact parcel]

@vagrant forum ?

[sick shale]

@night cloak State your problem please

Teamers should be reported in-game. @night cloak It cannot be handled through the community

[mighty moss]

One of the most down to earth low budget anti system you have spend some money on your anti cheat ...

They don't give an F about the hackerr ..

[normal fulcrum]

It doesn't matter how many people reports a player. 1 valid report is enough to ban someone who's using cheats or gaining unfair advantage over others

[normal fulcrum]

Feel free to discuss this in #chat

[night cloak]

[normal fulcrum]

May I know which account is that?

No begging allowed on this server

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[normal fulcrum]

Asking for anything, whether explicitly or implicitly, will be considered as begging. Make sure to go through #735483472432594994

[celest shadow]

You may be subject to a security inspection. You will be ranked again once it is over, please be patient in the mean time.

[mighty moss]

All we do is begging to ban the hackers lol

[compact parcel]

Do you know how long that takes?

[celest shadow]

Unfortunately, I am unable to provide you with an estimated time.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @mighty moss. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[compact parcel]

Thanks

[wide kindle]

Any news when snapdragon 888 will get smoth 90fps? I tested pubgm 1.4.0. The max frame rste still extreme. My phone red magic 6 pro.

[odd cave]

Just a Doubt The Update Tomorrow Will Come In Game itself or Need to Update at Google Store?

[lyric cedar]

From play store. If u dont update than after new season it force u to update in game

[sick shale]

It will be on Google Play/App store

[sick shale]

No information

[odd cave]

@lyric cedar @sick shale Thanks.

[noble ether]

Is is it genuine that pubg mobile 3rd email and password leaked from pubg mobile Official server

[odd cave]

at WHich Time Will They Release I mean Timing for App store Playstore Official Website and For Emulator

[noble ether]

Hello?

Is is it genuine that pubg mobile 3rd email and password leaked from pubg mobile Official server

[night cloak]

@noble ether No such information.

[young anchor]

The update dropped before the time schedule , I guess ?

[night cloak]

@odd cave There’s no exact time but the update will be out to everyone by 10 AM UTC.

[noble ether]

@night cloak ok but there is new spreading on utube about that

[odd cave]

Oky Thanks

[night cloak]

They spread anything nowadays for a little views.

[meager pumice]

Will maybe in past get top 30 on popularity list? @normal fulcrum

[normal fulcrum]

I'm sorry I'm unable to understand your concern. Can you please elaborate?

[short quartz]

When does the season end

[normal fulcrum]

15th May

[meager pumice]

Will it come in the future that you can see the top 30 on the scale of who gave me the popularity instead of 20 what is now?

[mellow flicker]

@normal fulcrum Hey
By mistake I have selected I'm below 18 but actually I ma above 18 so how can I change it

[meager pumice]

@normal fulcrum

[night cloak]

@mellow flicker Unfortunately, there’s no undo for that.

@meager pumice No such information.

[meager pumice]

Good where can i see whats new coming in update?

[night cloak]

In #news. Tap on the patchnote.

[mellow flicker]

Will the data be transferred to battleground mobile india

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @mellow flicker.

[mellow flicker]

Please find a way so that I can choose above 18

[narrow musk]

Hello I need to change the zone of my account , cuz I’m in Africa and choosed Europe by mistake , now I can’t see events of my zone

[night cloak]

@narrow musk It cannot be changed due to law.

[wanton geode]

Is 1.4 update out?

[night cloak]

Not out on App Store/Play Store. Set date is tomorrow.

[wanton geode]

At what time?

[shadow bobcat]

Is the 1.4update available?

[night cloak]

Am I able to transfer my account to a kr pubg version?

[celest shadow]

You can update the game tomorrow. Please refer to #news.

[celest shadow]

No, you cannot.

[night cloak]

Ty

[sly lotus]

When is 1.4 update is it today

[timber viper]

my account was stolen and I would like to remove the link from Facebook and Twitter urgently

[sly lotus]

They are many apk 1.4 available on youtube

[night cloak]

@sly lotus The App Store version will be released tomorrow.

@timber viper For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.

[sly lotus]

Ok thanks i thoughts it's malware

[fair fog]

why has my account been logged in with a newer verison of the game

[night cloak]

@fair fog Did you update the game on any of the devices?

[fair fog]

no

[night cloak]

Your account was hacked?

[fair fog]

probably

i was able to access it yesterday but someone spent all my uc

[night cloak]

@celest shadow Hi now, a friend showed me my account and someone got into it where should I write about stealing the account? Because I watch that a given person fired a lot of people from the clan and I also have a completely different outfit there.

Maybe @night cloak can you help my?

Then the user used a modified version of the game where the version number is bigger than the current release. Which means only the future updates can give you access back. @fair fog

[night cloak]

I can't log in since yesterday evening

[fair fog]

great

[night cloak]

@night cloak Do you have access to the account?

Oh you don’t.

Do you have access to the social media accounts those were linked to the game?

[night cloak]

Yes i have access but after logining in i have this message…

[fair fog]

same as me

[night cloak]

Yes - FB and second game center and other way i have conected mail

[night cloak]

Either this happened or they just updated the game with tomorrow’s update. Just wait until tomorrow to see if it gets fixed.

[copper stag]

Did Pubgm newest GvK update came?

[night cloak]

It will be available tomorrow on the App Store.

@night cloak Well, I was fine yesterday in the afternoon, but last night I didn't want to register.

Why, out of nowhere, this happens to me, it is not possible for someone to get into my account, as I have a bet of two-level verification before logging in to social networks and also icloud

[olive isle]

@night cloak can you tell me. why gyroscope not working on solder view

[night cloak]

@night cloak You might want to check your social media login history to see any suspicious activities. If that’s not the case, someone might have a physical access to your device.

@olive isle What’s a soldier view?

@night cloak And this photo of who I am
sent me a pointed dude. A completely different outfit is set up and I also had a "collector" above the character ...

[olive isle]

@night cloak new aim feature

[night cloak]

I don’t see it.

You already updated?

[olive isle]

Yes

[night cloak]

Then wait until tomorrow to get an answer.

[olive isle]

😭

[night cloak]

I checked it all out this morning. No suspicious login. No one has access to my phone or my apple account or any other account

@night cloak That is weird.

[fair fog]

that’s exactly whats happened to me

[night cloak]

Feel free to share your issues in the #old with your game IDs.

The devs will look into the issues.

[night cloak]

Well it is. As it happened to me a few months ago, but then it immediately logged me in, but now I have this day waiting for tomorrow's update. If it doesn't help, could you help me how to proceed with returning the account?

That’s unfortunately not possible. Please use #old so the devs can look into it if there was a data breach.

[night cloak]

Oki

[warped parcel]

The 1.4 apk is leaked?

[night cloak]

@lime juniper I need your help

[gilded plaza]

Hello, I have problems with my game gmail, it does not let me log in, when I ask for a code it does not arrive

[sick shale]

@gilded plaza What does it say, can you translate please

[gilded plaza]

Spanish ?

[storm flume]

Please do not use languages other than English, @gilded plaza. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[gilded plaza]

I have problems with my game gmail

[storm flume]

Please contact the customer service for further assistance, @gilded plaza.

[fast marlin]

Hi I keep facing this error someone can help?

[warped parcel]

Can i gift RP to a friend with the UC i have?

[sick shale]

You can't

[warped parcel]

I have to buy rp with money again? Like through midasbuy rp gift option?

[sick shale]

Yes, only with money

[warped parcel]

[heavy fossil]

somebody help i got ip ban just cuz i jailbroke and i didn’t even cheat smh i got banned after playing some games now i can’t even log in with guest even tho i unjailbroke it automatically gets banned @sick shale

[storm flume]

Please do not use languages other than English, @native oracle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @heavy fossil.

[heavy fossil]

bruh the costumer service is useless they don’t help

[native oracle]

Is there an official who is interested

@sick shale

[heavy fossil]

they too lazy

[sick shale]

@native oracle Interested in what?

[sick shale]

We cannot help you with this issue

[heavy fossil]

ik u can’t

[native oracle]

My account received 3 warnings

what would be the reason

[gilded plaza]

You can help me @sick shale

[sick shale]

Suspicious activity within your account, or from a third party app interfering with the game, @native oracle the possible reasons should be written in the warning notice.

[sick shale]

Only customer service can assist with account related issues. We cannot do anything on Discord

[fast marlin]

@sick shale I keep facing this error!

[native oracle]

nothing in my account
I deleted and reinstalled the game, but I got a warning pubg mobile Turkey official does not respond to@Rebel#0434

[gilded plaza]

Ok

Thanks

[smoky horizon]

several people have this problem, and so do I. this is some hackers who are doing this on some accounts

[sick shale]

It may be fixed after updating the game tomorrow. Contact customer service via login screen if the issue persists

[atomic lichen]

Hi. I was playing pubg mobile a long time ago. Then i stop playing for sometime (about 1 year) now i am login again using my google play game. But all my account progress and all item i bought before are lost?

[gleaming coral]

I contacted customer service to unlink the hacker's account And send me that I can unlink his account now How can I disassemble the link when he can access the account She wrote to the company so that it would unlink so that the thief could not enter again When removing the link, I need a week But he can enter this period Why then did the company write and send the most important copies of the payment receipt and sending the information to them?

[atomic lichen]

How do i contact customer service btw?

[hasty cliff]

@celest shadow i need help for my account, i spend around 4k dollars for my account, someone hacked my acc with 3rd link, i have access via gamecenter but they log me out, i need help to recover my account, i have every information you want, i have purchase receipt everything. Help me please i don't want to lose my acc and the money i spend for that acc

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @atomic lichen.

[shadow bobcat]

Can I know the time when update will come in UTC time please

[night cloak]

@shadow bobcatThe update should arrive by 10 AM UTC.

[fast marlin]

Thanks so I should wait untill tomorrow.

[shadow bobcat]

Thanks very much

[bright perch]

Too many hackers now.

[crisp sequoia]

What is the requirements to join the Pubg mobile partner program

[spare bison]

There’s no hackers but cheaters

[celest shadow]

There are no such programs, @crisp sequoia.

[dapper garnet]

Dose anyone know what is pubg Customer service phone number

[civic ravine]

Hello

Don’t sending to email.

[dapper garnet]

I need a number not a email

[vagrant forum]

They do not provide customer support over a phone call. You should contact them through the in-game settings.

[vapid belfry]

Im trying to link my email to my account but it says too many tries while i putted the correct information, when does is reset and when can i try again?

[vagrant forum]

The feature is in beta phase so it might not work sometimes. Try again later with a stable internet connection.

[dapper garnet]

I sent them about a hundred emails and they didn’t get back to me ok

I spoke to a Tencent representative and he said that they have a number

[vapid belfry]

can anyone help and answer?

[night cloak]

i cant send popularity to my teammates. it says 15 minutes ? why this happened to me?

[tall ice]

Your dependent accounts are recovered

[dapper garnet]

Because u sent to much

[vapid belfry]

Hello??

[night cloak]

hello everyone i am here because my account got banned the day before yesterday i dont know why i swear i dont use hack only i am 40ms and 90fps and maybe they think i am a hacker, while i play normally, so please i beg you help me get my account back, i spent money on this account, thanks to anyone who can help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[vapid belfry]

contact in game support

[vapid belfry]

@vagrant forum

[night cloak]

I sent the message to @polar marsh 2 week ago why no answer

[vagrant forum]

You should retry after 12 hours.

[night cloak]

@vagrant forum hey i cant send popularity

it says 15 minutes

[feral forge]

this seems to be new, from now on before you can send popularity to other players, you will have to meet the 2 requirements, to spend 15 mins in battle in a day and reach account level 25, these must be completed first.

and please do not bypass the profanity chat filters.

[night cloak]

When will this warning be cleared?

i dont want to see this.

[tender drift]

1.4 update already out??

[feral forge]

this is not a warning, it is the new requirement of sending popularity to other players.

from now on, before you can send popularity to other players, the following requirements must be completed first:

• reaching account level of 25.
• spend 15 mins in battle in a day.

[tall ice]

İ can help you'r

Knk turkuz

.d

[storm flume]

Please do not use languages other than English, @tall ice. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tardy kraken]

Good afternoon, everyone, my account was hacked and blocked, how can I influence and unblock this? Thanks in advance

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tardy kraken.

[night cloak]

I got ban for no reason 8 month ago please unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[vapid stirrup]

Some one hacked my friends account plz help me

[sick shale]

.cs @vapid stirrup

.cs @vapid stirrup

[storm flume]

Please contact the customer service for further assistance, @vapid stirrup.

[elfin iris]

Hello when i play my screen just throws it self random i have no problem with my touch can someone help

[storm flume]

Please avoid going off-topic, @smoky horizon. You may have unrelated conversations in #chat.

[gleaming coral]

Unfortunately, very much Huge company You cannot help just one person She only helps who pays her money

[elfin iris]

...

[tiny moth]

When pubg india coming

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @elfin iris. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please refer to subpoint 4.10 in #faq for further information, @tiny moth.

[gleaming coral]

Why isn't one person helping? I want a solution I contacted customer service to unlink the hacker's account I sent them all the required information, pictures and evidence Did you wait two weeks for a response? To be answered that I can disconnect the link now How do I unlink the hacker's account and wait 7 days? He logs into the account daily What is that ?? I want a quick solution

[sick shale]

Please be patient, customer service receives too many support requests everyday and it takes time to review them all

[wind cargo]

It's been almost a week since my account was stolen. I wrote to the support team, but I didn't get any help. What should I do?

[sick shale]

Any response from them?

[wind cargo]

No

[sick shale]

Feel free to send another message as a reminder

[wind cargo]

I can log into my account with Facebook. If it's the person who stole my account, I'm not sure if they're logging in by email or a Google Play account. But he's definitely able to get in.

[solar tulip]

Hello everybody. For the message "account has been logged in with a newer version...." your account has been hacked. You need to contact the in-game assistance. If you already tried, try again with simple sentences like "Hello I think my account has been hacked". HOPE IT HELPS. And yes, the assistance PUBG mobile provides is kinda low quality. Peace

[night cloak]

Plz remove email

Option

I am being afraid

[hallow gulch]

Please contact customer support if you wish to get your email unlinked.

[night cloak]

how many times bro

My account got ban after i jailbroke my iphone when u say u can use the app in jailbroken device so why we get ban for it? 2 accounts got ban.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sly salmon]

I didn’t give any person my 3rd link and now someone just hacked my 3rd link and now he just changed my 3rd link

[merry plover]

whenever I restart game the screen layout is changed to notched eventhough I have set it to 0 this happens everytime. Do anyone know how to fix it?

[storm flume]

Please contact the customer service for further assistance, @sly salmon.

[normal fulcrum]

Have you tried doing client repair?

[left ore]

anyone have any idea about pmnc united Kingdoms?

[merry plover]

Yes

even tried reinstalling

[normal fulcrum]

You can try and ask in the regional server of UK. Link is available in sub-point 3.1 of #735483472432594994

An update is scheduled for tomorrow @merry plover. Please be patient as it might get fixed after the update.

[merry plover]

I've downloaded it already

[atomic vessel]

Dear owner we are so happy to play this game but pubg mobile have been banned in India along with some chineese app today in our whatsapp group there has been message the PUBG mobile indian users account have been hacked and thier was also an file containing email id and password of indian users who have logged in. and they tried them and they were not fake. are our accout safe?

[thick girder]

Do updates fix crashs

[atomic vessel]

and some accounts have error in the picture which have given @lament rapids

I dont know but most of the indian user account email id and password leaked

[crimson salmon]

I am confused why normal people aren’t able to hear neither listen to gun sound etc after dying

In spectator mode

[atomic vessel]

yeah now their are so glitches in pubg mobile I request pubg mobile to update pubg mobile and fix this issue

[thick girder]

Do updates fix crashs

[opal sphinx]

Can someone please help me, my main account has been hacked and I can no longer log back into it at all.

[atomic vessel]

yeah someone hacked accounts and some accounts have stolen by other people

[pliant void]

hi anyone can help me please my account have stolen

first of Feb until now

[opal sphinx]

That appears the same thing on mine!!

[atomic vessel]

yeah this means your account also hacked and stolen by other users

[pliant void]

alright what should i do !!

[opal sphinx]

And I’ve been trying to talk to the person that has my account through someone else’s and they don’t say anything

[pliant void]

I am trying to talk with him and he said give 20k UC or i will ban your acc !!

[thick girder]

Do updates fix crashs

[opal sphinx]

Doesn’t work

[atomic vessel]

the account are only hacked and stolen who have logged in using their email id

do you have logged in using your email id ?

[pliant void]

That was my old account
Gg丨GUCCI

know i cant use my email id

it says authorized failed

[atomic vessel]

so some users may have stolen your account

[pliant void]

i can just logging in with my Gameplay or Twitter

[atomic vessel]

try changing passwords of your email id

[pliant void]

I already did it

[atomic vessel]

still not able to log in ?

[pliant void]

but he linked his social media account like Facebook Playgame for andriod

he linked his Facebook and Playgame

[heavy vortex]

same person hacked my friend too😔

[pliant void]

so now my account has more than 6 social media linked !!

[atomic vessel]

so try to complain pubg mobile owner

[pliant void]

thats crazy

[atomic vessel]

i alsoheard this news now

[pliant void]

I have this problem more than 3 months !!

[atomic vessel]

not yours only lakhs of indian users are hacked

[pliant void]

and i spent in my account more than 7000 dollars !!

[atomic vessel]

today their accounts were hacked

[gleaming coral]

arabic?

[pliant void]

Yes

[gleaming coral]

come private

[atomic vessel]

oh no your 7000 dolars

[ripe brook]

Hey guys can you help me? I changed my server by accident in pubg mobile and for some reason im ranking up in bronze instead of ace. It still says my highest tier is ace, but everything says bronze now. Even seasons before! I hit crown and diamond in former seasons and they all say bronze now. I need to fix this so i can continue ranking up.

[opal sphinx]

Is there anyway that pubg can help?????

[pliant void]

My account Mythic fashion bro

[storm flume]

Please contact the customer service for further assistance, @pliant void @opal sphinx.

Please avoid going off-topic, @atomic vessel. You may have unrelated conversations in #chat.

[thick girder]

Do updates fix crashs

[clear spindle]

You can change the server after 60 days, @ripe brook.

[clear spindle]

Most of them, yes.

[thick girder]

Ok will 1.4 update fix crashing

[ripe brook]

Yeah, but is it normal for the game to do that?

[opal sphinx]

I’ve already tried everything they told me to do, log out of all devices and all and still nothing..

[opal sphinx]

It’s not helping

[thick girder]

Will 1.4 update fix crashing

[clear spindle]

Based on what crashes exist.

[thick girder]

Wat

[clear spindle]

Only they could help you with account related issues.

[pliant void]

so no one can help me !!!!

[clear spindle]

For account related issues you need to contact the in-game customer service.

[pliant void]

they said 90 days to talk with me !

[ripe brook]

@clear spindle does the game normally do that? Where i suddenly am ranking up in bronze, and all my ranks in former seasons are bronze after changing server?

[warped pagoda]

is the date already fixed when the season 19 rp pass comes?

[night cloak]

Remember that this channel is for the server members to help each other, @pliant void. Not customer service. And, it is up to 60 days. If you provided all the information correctly, it will be much faster.

[signal sapphire]

Hey, with the 1.4 update, what devices will have 90fps ? if someone can help

[pliant void]

that really crazy I played this game from season 3 until now and every season it has problem !! and no one helped me wow

[thick girder]

Will the 1.4 update fix crash

[night cloak]

@warped pagoda Yes. It will be out on the 17th of May.

[warped pagoda]

Ah thank u :)

[clear spindle]

Yes it is normal, @ripe brook. It shows the tier on the selected region.

[ripe brook]

Oh

Does pubg mobile let me change back server quicker because it was an accident?

If not, thats not a huge deal, but if i can change it back quicker that would be nice

[night cloak]

@thick girder You can checkout the patchnote in the #news. It covers all the changes.

[thick girder]

Ok

[night cloak]

@ripe brook The cooldown is for everyone, regardless 0f the reason.

[gritty glade]

The update 1.4 released ?

[signal sapphire]

@night cloak can you help me on that ?

[ripe brook]

@night cloak oh ok. Thanks for help!

[gritty glade]

I successfully updated the version 1.4 PUBG MOBILE

[night cloak]

@signal sapphire No information on that.

[tawny mica]

Please find a remedy for configs

[signal sapphire]

okay thanks anyways, would be cool if you could ask someone above you @night cloak, because we preparing for PMPL and we would like to get the best devices possible in order to perform good yk

[tawny mica]

Please find a remedy for configs

[night cloak]

@tawny mica What do you mean?

[gritty glade]

@night cloak

[night cloak]

@signal sapphire Well good luck. You can also get some device suggestions from our community members in the #pubg-mobile channel.

[tawny mica]

@night cloak

There are those who do bro config rconfig gun recoil, quick creep and many things are not a substitute for cheating so it doesn't eat ban

[night cloak]

Because Android is an open source operating system, the devs can never prevent people from doing so, @tawny mica. However, the devs are doing their best to give punishment to the players misusing the system.

[tawny mica]

@night cloak but they are changing the game's files

[night cloak]

Yes. Anyone using the modified files will be punished.

[faint umbra]

Is there any exact date on which power armoured mode will come back to the game

[tawny mica]

@night cloak thank you. I will have to quit the game if the config doesn't finish because I can't play the game

[sly sierra]

heloo

I didn't do anything illegal. I was banned. How can I recover for 10 years?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sly sierra.

[celest shadow]

No exact date, however it is mentioned in the version 1.4 patch notes that it will return at a later date.

[faint umbra]

[gritty glade]

@celest shadow after doing the new update 1.4 the both of JUMP button are messed up. Size is changed

[shadow bobcat]

Same

[scenic cosmos]

hello guys i got hacked on twitter account and can't get in my account anymore it says account has been logged in with another virsion

if anyone knows how to get it back help me please

i still have the Facebook account

[odd cave]

At which time will they release the Update? I mean that UTC

[sick shale]

May 11 (UTC +0)

[storm flume]

Please contact the customer service for further assistance, @scenic cosmos.

[odd cave]

Ok thanks mate

[flat cargo]

Hey anyone knows how to get back a stolen account? I have a friend who’s a streamer who’s account got stolen. We do have video evidence of the account belonging to her. Is there anyway we can provide all the proof that we have to get back this account? Are we able to speak to anyone on this matter? @polar marsh

[near bridge]

My friend buy today prime plus then today is se rp lock then we can collect uc or not in new season in this prime plus

Please tell me

[dull merlin]

Hello, I made a review at the pubg mobileda facility asia. I want to make Europe, please help me.

[smoky horizon]

This is happening to several people

[fringe robin]

Hello,

Recently my account was hacked and i notice it about 5 minutes ago. Before, it only linked to my google play account and this email, but now it linked to unknown twitter account. I think that was the hacker twitter account. I already change my email password and logging out from all the device on PUBG Mobile. Currently i still have an access to my account since it cant unlink my google play account,but i want to unlink the hacker twitter from my pubgm account, but it said i only can unlink after 7 days and i need to have access to that twitter. How can i have an access to that twitter account since that account belong to the hackers? I dont want the hacker still have access to my pubgm account so i need to unlink it as soon as possible.  And they change my server to europe, previously is Asia. I want to change it back but cant. Please help me, I already try the customer service but didnt help since i only talk to bot and cant solve the specific problems like mine. I try to email the customer services but my ticket is closed immediately before it solved.

[dull merlin]

Hello, I made a review at the pubg mobileda facility asia. I want to make Europe, please help me.

[near bridge]

My friend buy today prime plus then today is se rp lock then we can collect uc or not in new season in this prime plus

Please tell me

[sick shale]

You must wait for the cooldown period to be over...

[celest shadow]

Yes, you can still collect your daily UC from your Prime Plus subscription.

[smoky horizon]

Will the next update arrive tomorrow?

[celest shadow]

Yes, @smoky horizon.

[dull merlin]

@celest shadow Hello, I made a review at the pubg mobileda facility asia. I want to make Europe, please help me.

[smoky horizon]

OK thanks

[celest shadow]

You will need to wait 60 days before you can switch to another server.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[night cloak]

Hello

[dull merlin]

Isn't there any other solution if I write to support? @celest shadow

[celest shadow]

No, @dull merlin. You will need to wait for the cooldown.

[fringe robin]

can someone help me about this? @celest shadow @sick shale

since the customer service in game didnt solve my problem

[celest shadow]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[night cloak]

Hello .. i cannot access my PUBG Mobile account because of a Link which is no longer available. "Twitter"
Can i have some assistance as to how i resolve this issue please?

Hey, I have linked my email account but I forgot which one it was. How can I unlink it?

[dull merlin]

Thank you

[fringe robin]

and this guy @dull merlin is he an admin? he DM me and he is tell me that he admin of pubg mobile and want to help me so he need my ID

[night cloak]

@night cloak What happens when you try to login with Twitter?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Never share your ID with anyone. Nobody from the game will ever ask you for it.

[fringe robin]

how can i direct contact the support team? what email?

[night cloak]

@fringe robin You can contact customer support via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

@night cloak Unfortunately, email unlinking is not an option yet.

[fringe robin]

okay thanks. And im not giving him my ID. just reporting he is asking my ID pretending want to help me

[night cloak]

Feel free to share a screenshot of the conversation in the #discord channel.

[smoky horizon]

Guys, the only way to resolve anything involved with your account. It is by contacting support for the game.

[night cloak]

I hope we can do it soon

jebo te isus koji kurac kresa

[fringe robin]

im afraid in game customer services cant solve my problem, Any advice to contact customer service from email?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

@fringe robin The email support is [e-mail]. But it is for general inquiries, just like this Discord server.

[fringe robin]

Im doomed then, the hacker accessing my acccount again 1 min ago from their twitter link. Since i cant unlink it, no way i can get my account back. And they change te server too,but i cant changed it back. The customer services in game dont provide any solutions, the email CS immediately closed the issue ticket.

[night cloak]

@bitter temple Please use #chat.

@fringe robin Unfortunately, that’s the only solution you have.

[fringe robin]

so no solution then :(

[night cloak]

Not if the customer service in-game can’t help you.

[fringe robin]

and no way to changed the server back too?

[night cloak]

You can change it after 60 days.

Has the tab s7 problem been fixed, LTE version, for example, 90 frames are not showing?

[violet mist]

When will the new awm pattern arrive, do you have any information? @night cloak

[grand rock]

When the 1.4 update will come

?

[violet mist]

tomorrow

[night cloak]

@night cloak Only 8GB RAM model supports 90fps.

@violet mist no no.

[night cloak]

But my two devices have the same specifications

@night cloak If you have the 8GB version, make sure you have installed your latest firmware and 120hz enabled from the display settings.

[night cloak]

I did everything to no avail

[night cloak]

The Wi-Fi version supports 90 frames and the LTE version does not support 90 frames

@night cloak Could you go to phone settings > about phone and copy the model number here?

[night cloak]

SM-T875

[night cloak]

SM T875 is the 6GB variant. Not 8GB.

SM T875 is the 6GB variant. Not 8GB.

@night cloak Feel free to share your feedback in the #old channel.

[night cloak]

But the 6GB Wifi version supports 90 frames

I’m unsure why the WiFi version does, but only 8GB should support the 90fps because of the hardware.

[night cloak]

ok .. thanks ❤️

[earnest star]

How can I talk to an Arab supporter?

[night cloak]

@earnest star Change your in-game language to Arabic and then try to contact the customer service.

[vapid belfry]

Hmmm?

[night cloak]

You put wrong pass for many times

[earnest star]

@night cloak pro i need arab supporter in pubg discord

[night cloak]

After new update can i unlink hackers google play he linked just 3 days before @night cloak

@earnest star You can join the Middle East and North Africa (MENA) Discord server from #735483472432594994 3.1.

[earnest star]

@night cloak can you send link of middle east MENA diascord please

[night cloak]

Ono I can’t.

After new update can i unlink hackers google play he linked just 3 days before @night cloak

@night cloak You can still unlink it, no?

@onyx dagger hello I had a problem with my pubg account and "copier coller" told me to come and talk to you directly. I was ban 10 years because someone is connected to my account several times and I would like to recover it

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

No i cant it is not link so long he just link it 2 days before

[noble ether]

Where to report a youtube channel promoting pubg hacks

[late nest]

Hello there. Is this company like hackers who steal accounts and then when the owner get control over the account again. That hacker with his friends goes to telegram and report the account. Then the account get banned for 10 years? Along with ly friends who got banned 7 days ?

[night cloak]

Hello pubg my account got hacked I need help to get back I have invested money in it it have glacier level 2 I need it back please help me

[storm flume]

Please contact the customer service for further assistance, @night cloak.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @noble ether.

[still frost]

I'm getting error showing logged in from another location plz go back to login page plz help

[night cloak]

They r not answered

[still frost]

Any Mods active plz help me regarding game

[night cloak]

Please help me I need my account back

[feral forge]

please identify if any of your social media login method has been hacked or compromised by an unauthorized person, then contact the in game customer service for further assistance.

[still frost]

@feral forge I tried it but no response from in game assistance

[feral forge]

only the in game customer service can assist you with account related issues, we cannot help you here on discord, if you have already contacted them please wait patiently for their response.

[night cloak]

They say they can't help because I am from india

[still frost]

@feral forge isn't any other way available m

[sick shale]

Only customer service can assist with account related issues, we can't do anything if they can't help you.

[analog oak]

Hello! Guys my account got hacked as well and I have MAX M416 and MAX Pharaoh suit and so many thing. I contacted the in game support, they asked for some information + some screenshots. I sent them all the information, but I had a problem, the first purchase I made on a website called www.seagm.com and they only accept Google/Apple/Midasbuy. Now, they can't help me, because I can't send them this first purchase I made. Well, I sent them the purchase receipt but of course they don't accept it. Also, I sent them the first purchase receipt I made on Google and Midasbuy but they still need that first damn purchase receipt. Please advise!

[sick shale]

Nothing can be done if you can't provide the information they ask for. Be advised that we aren't affiliated with customer support in-game and are unable to assist with account related issues in any way.

[feral forge]

only they can assist you with account related issues, if you wish to unlink the login method which is compromised by an unauthorized person, please contact them, and you may refer to the steps in this screenshot as reference.

[analog oak]

Thank you for your answer. I know this. But, can't I send them any other purchase receipt they want instead of this one? or any other proof? I still have access to my account through 2 social media accounts but that hacker linked phone number to my account. I remember I linked my e-mail as we there and I checked he didn't link WeChat there. I spent thousands of USD on this, OMG!

[cinder veldt]

When does the answer come on average? I followed these steps and created a support record.

[sick shale]

Unfortunately I cannot give you any answer in this regard, you should ask these questions to customer service instead.

[cinder veldt]

I really congratulate you, no official responded on the Turkey server. At least you guys are answering. When does the answer come on average? I followed these steps and created a support record.

[sick shale]

After providing the information?

[coral sinew]

In, PUBG Mobile E-Sports Announcement 2021,PUBG Mobile announced that there will be 2 PMCO's & 2 PMPL's this year when will the 2nd pmco & 2nd pmpl start this year?

[late nest]

Hey, so my problem is that my account got stolen. And linked by a hacker social media. Google play

Then when he saw me wanted to unlink his account. He report the whole account and it got banned for 10 years. And my friends for 7 days ? Is this justice ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late nest.

[zealous turret]

wait I can report cheating apps from Google play store correct?

[twilit dagger]

can someone pls help me i dont see guns in chear park

[sick shale]

You can provide any information you might have regarding cheat software and its distribution, through this survey:
▪︎ http://cheat-collect.pubgm.cc

[twilit dagger]

pls help me

[sick shale]

@twilit dagger Try repairing the game.

[twilit dagger]

ok i will try rn

[zealous turret]

had same issue yesterday you dont have to repair just back out and go back into cheer park and it should be fixed@twilit dagger

but what rebel said can also help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mild hedge.

[vapid belfry]

Anyone that knows the issue?

Hello???

[sick shale]

Has your account been used by someone else, @vapid belfry ?

[vague flame]

What the

[sick shale]

You should spend 15 minutes in any mode

[vapid belfry]

Yeah well by a hacker so... i'm trying to contact the in game support, but 60 days take patience... yeah ofcourse let the hacker go in my account....

[sick shale]

A solution through customer service is the last option for you. We cannot help you with this issue in any way

However, try to update the game tomorrow and see if it gets fixed

[round spear]

My game just updated and now the background is like that.

[vapid belfry]

When i try to login into my smurf, it says "failed to login try again" what's the solution of that?

[umbral bay]

If someone steal my account and use 3rd Party to ban my account for 10 years can i get it back? or No?

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @vapid belfry.

[sick shale]

If the rule violation occurred after your account has been hacked and thus affecting the game or the other players' rights, the penalty will be applied to your account regardless of who has been using it.

[sick shale]

I'm unable to play the video, can you take a screenshot instead

[round spear]

Sure

[umbral bay]

That's mean if he ban i can't get it back?

[round spear]

Can't even change the vehicle.

[sick shale]

Tried to use a different background/lobby theme?

[sick shale]

You can't

[round spear]

I tried to use the default background but still same

sorry nvm. It works now

[sick shale]

Oh, glad to hear that.

[umbral bay]

How many times i can reset my linked email password? Once a day or what?

[lost slate]

Please help me, I can't log in to my account, I write that it was accessed from a newer version

[night cloak]

It's sad how PUBG can't secure the accounts of clients who put a lot of money into it. I have a link to FB and no one has signed up for it in the last days, I have a second link to GameCenter and I have no one to get into icloud as I have two-phase verification for both icloud and FB

[umbral bay]

It's your fault not PUBG

[umbral bay]

You should be more careful

[night cloak]

How can it be my fault hm? @umbral bay

[umbral bay]

You should use higher Security for your account

[abstract meteor]

hi,
pubg update will roll at 02:00 . am or pm ?
or what with egyptian time (utc +2)

[night cloak]

I never published anything about my accounts anywhere. So. I have maximum good protection for both accounts or iCloud or FB. Plus strong passwords. 😉

[umbral bay]

2nd Step Verifications?

[night cloak]

And when you notice there is a lot of people with this problem. Also, a few friends have such problems out of nowhere. During the day, everything and in the evening, I could no longer register for the game. @umbral bay

[night cloak]

Yes

Hello sir , 2 days ago my account from season 2 got banned for absolutely no reason for 10 years , and im playing clean since I’ve started the game and I’m playing on ios ipad 2020 so there’s nothing wrong installed on the ipad . I want you please to check my file and please at least i want to know the reason i got banned and if there’s any possibility to unban my account
Account ID : 5246854143
Player name : iSNPxARSONAL
PLEASE DONT FORGET TO CHECK MY FILE
Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

Codes usually go to me in sms

[mortal apex]

Please refer to this message:
#news message

It will be AM.

[round spear]

Sorry I've one more question. Isn't this future to make the crosshair smaller while moving? Like making hipfire more accurate? Cuz it's not changing anything for me

[night cloak]

If I do glitches. Will I get banned or something?

[sick shale]

Bug exploiting isn't allowed and punished accordingly

[night cloak]

Ok

[wise pecan]

what should i do, if i can’t see email linked or not?

[night cloak]

I did the running and shooting glitch in tdm will I get punished or something!

[sick shale]

What do you mean?

[night cloak]

.

[wise pecan]

i don’t have the email part

[sick shale]

I don't how exactly it should be, but feel free to share your feedback regarding this new feature in #old and let the developers know about it.

[sick shale]

I recommend to stop using them.

[round spear]

Alright thanks!

[night cloak]

Yeah I stopped cuz I was worried I’d get banned

[wise pecan]

how i can fix this problem?

[sick shale]

Where are you from?

[wise pecan]

from Uzbekistan, but region is Russia, i changed my region on Uzbnekistan, but still this problem

[wise pecan]

.

[sick shale]

As far as I know, 3rd login method isn't available in some regions

[wise pecan]

oh, vpn doesn’t fix this?

i need it so much

[hollow heath]

What time update

[sick shale]

Have you tried to repair the game anyway? @wise pecan It could be a bug

[wise pecan]

yes, i tried, nothing changed

oh, i fixed this, just need vpn

thank you so much @sick shale

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, @wise pecan.

[round forum]

Hi i have problem signing into my account it says that i have to install the latest version of the game even though i have the game at the last update can you please help me to fix this issue thank you

[night cloak]

My friends got the update i didnt. I cant play them now. When i will get the update?

[sick shale]

Refer to this message:
▪︎#news message

[storm flume]

Please contact the customer service for further assistance, @round forum.

[night cloak]

K

[unique hinge]

Hey everyone, I changed server from season 17 form server Europe to middle east.and my rank was crown in server Europe,What is my rating if I change the server to Europe next season?

[wise pecan]

in which region i can link my phone number? @Rebel#0434

in which region i can link my phone number?

[sick shale]

I don't have information about that

[wise pecan]

ok, thank you

[sick shale]

It will be changed based on your ratings, mostly to Platinum

[round forum]

How can I contact customer service

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @round forum.

[coarse linden]

Is it true that some achievements are going to be removed in the next update ????????

[sick shale]

Refer to patch notes for the changes regarding achievements:
▪︎https://www.pubgmobile.com/webplat/info/news_version3/35372/60662/60663/60724/60725/60765/m22521/202105/889275.shtml

[heavy vigil]

Thanks!

[cinder veldt]

Hello, the person who took over my account is talking about it will increase the barrier for 10 years. I have to prevent this, please help.

[sick shale]

Do you have access to your game account?

[cinder veldt]

Yes, I have Google play and e-mail. But I don't have Twitter.

[night cloak]

Bruh i got same problem but i can get into the acc and the scammer doesnt get into the acc anymore lmak

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised social media account. You can follow this conversation:

@karmic grotto Please don't share unrelated content here.

[cinder veldt]

I did this 2 days ago but I was not answered. The person who took my account blocked my account for 1 day. He talks about increasing the disability to 10 years. The twitter link needs to be removed from my account before the person who hijacked my account blocks it for 10 years. so I urgently need your help.

[coarse linden]

Thats not fair specially for ( wittiness of the truth ), when they first added the achievement it was something but then they changed it without even letting us notice

[sick shale]

Feel free to share your feedback regarding these changes in #old.

[coarse linden]

What should i do tell me

[fluid sentinel]

I need to talk to someone who is in charge of hacked accounts

[storm flume]

Please contact the customer service for further assistance, @fluid sentinel.

[sick shale]

You can just provide your feedback and let the team know about your opinion. Nothing can be done right know as the decision has been already taken. But they may make changes in the future based on the community feedbacks.

[coarse linden]

Ok thanks

[fluid sentinel]

Can someone help me with my hacked account

In privet

[sick shale]

Do you have access to your game account?

[sick shale]

Be patient please. We cannot help you in any way on Discord as we are not affiliated with the in-game customer support.

[fluid sentinel]

@sick shale okay I got my Facebook account hacked and the hacker unlinked my Facebook and added his like back in February and I got in contact with the game but it took them 2 months to figure out the problem then the hacker unlinked my Facebook. So after two months the customer service told me that they have unlinked his email and I have a proof of that but now I don’t have anyway to access my account keep in my mind I have all the receipts of my purchase and it’s almost over 4000 dollars

[sick shale]

Nothing can be done if you don't have access to your game account. Should you have any concerns regarding this matter, please contact the customer service in-game.

[fluid sentinel]

@sick shale so I can’t do anything so pretty much I lost over 4000 like this

There must be away

@sick shale and even in the game it took them 2 months to take action in that time he unlinked my Facebook and my Game Center

[solid carbon]

I got blocked and i did nothing

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solid carbon.

[fluid sentinel]

@sick shale if you can’t do anything about it I need to talk to someone who is in charge of these types of issues because I have all the receipts and all the proofs that the account is mine

[sick shale]

Only customer service can assist with account related issues, @fluid sentinel. No one here is in charge of that

@zenith summit Stop trolling here please

[fluid sentinel]

@sick shale okay how can I talk to customer servers not the game support because it’s a computer not a person who I can have a conversation with

[zenith summit]

But this is my job, because I am classified in the strongest clans in the world

[sick shale]

Only in-game for account related issues. Please answer the questions according to your issue and you will be redirected to the right place, @fluid sentinel.

[fluid sentinel]

@sick shale they always ask me if I can access to my account once I say no they tell me we can’t do anything about it and that’s BS

@sick shale if you know someone from the company it self plz tell me

[storm flume]

Please avoid going off-topic, @zenith summit. You may have unrelated conversations in #chat.

[sick shale]

You have received an answer from the official supporters in-game, nothing can be done in this situation. Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[dapper sphinx]

Hello, PUBG company. I am an Arab player from Iraq. Can you take me out of the global server and put me in the Arab server, because when I enter the game, I do not find Arab players in the matches, the Arab country players that I do not find with me are Qatar, Iraq, Saudi Arabia, Yemen, UAE, Kuwait and Bahrain
Nick name: 〖AE〗DRAGØN
İd account: 5125630436

[rapid owl]

How to solve this

When i was streaming through omletarcade my account is hacked and someone logged in and that hacker put his Twitter account so now I can’t log in any more when im trying to log in through my Facebook account its says ,Account has been logged in with newer version.please update the newest version.and im trying to log i through my email but it says your password is wrong and im trying to reset my password but I didn’t get any password reset verification mail

[sick shale]

Play on Middle East server

[crude meteor]

?

Want to expose Hacker team how report them

He sell hack in india

[sick shale]

@rapid owl Has your account been used by someone else?

[crude meteor]

And also hack new ver of pubg 1.4 how stop them

[sick shale]

You can provide any information you might have regarding cheat software and its distribution, through this survey:
▪︎ http://cheat-collect.pubgm.cc

[fringe vale]

I was banned even though I did not cheat. In-game support did not help at all. What should I do, dear officials, can you help? @lime juniper pubgmobile id :5397829141 nick name : rouLforLêadサ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fringe vale.

[dapper sphinx]

İ know that the European server has two branches, Arabic and global

[rapid owl]

Yes hacker

[sick shale]

Please contact service via login screen for further assistance in this regard.

[rapid owl]

I tried but I didn’t get any reply

[sick shale]

There's no such thing. Please play on Middle East server for a better experience.

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @rapid owl.

[night cloak]

i'm was testing emulator
all other emulator running with many hacks
but any of vip or free not running in gameloop
But VNHAX is starting
please also fix this hack
i recommaded to use gameloop
NOTE:i don't start any match with hack
Keep Report to hacker
Keep Safe

[dapper sphinx]

I live in Europe, meaning that I am far from the Middle East, and most Arabs are present in the European server, and I expect because of the country in which I find that I cannot meet the Arabs in the server, meaning that the Arabs have been isolated in a private server on their own and the countries that have been isolated are Iraq, Jordan, Kuwait and Bahrain Qatar, the Emirates, Yemen and Saudi Arabia
If you do not know, ask the administrator of the servers
Because the European server was divided into two parts arab and global

[distant anchor]

I want you to help me my account had stolen from someone and he connected the account with the third connection i have the other two but have access to the account can you help me

[storm flume]

Please contact the customer service for further assistance, @distant anchor.

[distant anchor]

I don't know customer service

Please help me

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @distant anchor.

[distant anchor]

Can you speak tha moderator in the discord

The*

[olive dove]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

[fierce night]

white a big title " the stupidity of pubg 😂😂

[distant anchor]

How can I solve my problem please..Customer service doesn't listen to me