#questions

1 messages · Page 1313 of 1

celest shadow
#

You may use #clans instead, @split sentinel.

tawny olive
#

Hi, I was banned randomly at 23/4/2021 at 04:08 for no sertain reason , im not cheater i always follow pubg mobile rolls and im verey careful about it , i played using i pad u can check my account and my games since season 2 till now season 18 i never cheat , please I hope that you reconsider your decision so you can make sure that I am innocent ,Thanks

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tawny olive.

ruby fox
#

IGN - zapzscoco
Character - 5201233885
Country - india

I have one plus 9r it supports 90fps but in game showing only 60 fps help me

tiny dock
#

My account has been hacked and for customer service I have to wait for 60 days until they reply please could you help

storm flumeBOT
celest shadow
tiny dock
#

@celest shadow

marsh tide
#

I can't report right now. Please support our normal player.

celest shadow
celest shadow
limber abyss
#

where is customer service

storm flumeBOT
#

Please contact the customer service for further assistance, @limber abyss.

#

Please do not use languages other than English, @eager gazelle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

eager gazelle
#

Hello, someone stole my account and link their social networks that I only have to enter through the Gmail that links since they cannot delete it, this person requested to unlink my social networks and then caused my account to be banned for 7 days so that when That will happen and I was unlinked and then I link your Twitter and gogle play, I have my proof that it is my account I request your valuable support so that they eliminate the linked social networks and I can re-link mine and change my passwords, I have my proof of payment of my monthly prime subscription and access to my linked Gmail, please help me

storm flumeBOT
#

Please contact the customer service for further assistance, @eager gazelle.

eager gazelle
#

I contacted me but they said they couldn't help me and they closed the conversation

#

D PUBG MOBILE ID:5123349891

feral forge
#

please contact the in game customer service again, you may refer to the the steps in this screenshot, @eager gazelle:

#

what do you mean?

eager gazelle
#

Thank you

#

then I will check it again for customer service in the game, if they solve me

limber blaze
#

Hello Sir Please help me my pubg account has been hacked 🥺
He linked his VKontakte app with my pubg account .
Sis please help

#

Sir please help

storm flumeBOT
#

Please contact the customer service for further assistance, @limber blaze.

torpid cairn
#

How the path is so dark

#

Ok thanks :)

hexed pier
#

when pubg India will come

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @hexed pier.

soft heart
#

Is the vpn cause ban

young thicket
#

#questions hello dear i am a content creator and recently my one of the pubg account got hacked help please

feral forge
#

usage of VPN is not recommended, while we are lack of additional public information on this matter, @soft heart.

storm flumeBOT
#

Please contact the customer service for further assistance, @young thicket.

young thicket
#

how

night cloak
#

@young thicket Refer to FAQ 5.3 in #faq for further instructions on how to contact support.

shrewd vortex
#

Hi Support Pubg,

When I try to log in to my account, the message / Notice Account has been logged in with a newer version of the game, and can no longer log in with an older version. Please update to the newest version I have the latest version

thorn apex
gusty thicket
#

Give me the link of pubg mobile india discord server @celest shadow

clear spindle
#

Please Google it, @gusty thicket.

gusty thicket
clear spindle
#

We cannot help you with that.

gusty thicket
#

Got it

balmy sparrow
#

@storm flume Sir My payment send successfully but uc not received please help USA server in game center not helping Send screen shot but not UC received.please 😩

storm flumeBOT
#

Please contact the customer service for further assistance, @balmy sparrow.

night cloak
#

i have three connection to my account e-posta , twitter and google play someone stole my twitter account and banned my acc 1 day first then 3 days more what will i do he clearly tryna ban to 10 year

storm flumeBOT
#

Please contact the customer service for further assistance, @night cloak.

night cloak
#

@night cloak You can try regaining access of Twitter account, following by a log out of all device from the game. Or, contact the customer service via the game settings.

#

i tried he log in again and again i tried regain too but he changed everything i need remove twitter connection

covert sentinel
#

my account is hack pls helpnme

night cloak
#

@night cloak Then do the latter. Contact the customer service.

#

@covert sentinel Hey, we cannot do anything here in discord about the issue. You have to contact customer support in-game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

covert sentinel
#

@night cloak how to contract customer service

night cloak
#

@covert sentinel Read the message above for the faq subpoint.

covert sentinel
#

@night cloak I am many Times contract but not help me

night cloak
#

@covert sentinel You just need to contact once a follow the instructions.

covert sentinel
#

@night cloak bro I have many time contract but not help me

balmy sparrow
#

@storm flume please whare contact assistant further?

night cloak
#

@balmy sparrow Customer service in-game.

#

@covert sentinel What did they say?

covert sentinel
#

@night cloak bro my account not login haker unlink my account

night cloak
#

I mean what did they (customer service) say?

covert sentinel
delicate knoll
#

hi

night cloak
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

night cloak
#

@covert sentinel You need to scroll up a bit to capture their latest message.

covert sentinel
#

@night cloak ok

night cloak
#

@night cloak If it us already banned, there’s nothing can be done, unfortunately.

night cloak
covert sentinel
#

@night cloak no

night cloak
#

Then, you will unfortunately have to try to recover at least one of the login methods.

delicate knoll
#

my account is banning for no reason i try to reinstall pubg but it banned me again and i fromat my mobile also but i got banned again

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @delicate knoll.

night cloak
#

@delicate knoll Make sure you have a stable account and you are not sharing the account with anyone else.

covert sentinel
#

@night cloak I wish

night cloak
#

It’s either that, or you will have to play on a new account, unfortunately.

balmy sparrow
#

@night cloak in game center assistant not reply not helping 😢

covert sentinel
#

@night cloak my account not recovery

night cloak
#

@balmy sparrow What did they say? May I know?

#

@covert sentinel Recover at least one of the login method access for the recovery.

balmy sparrow
#

6 days not I am send screen shot but not send uc.please help

night cloak
#

Remember that you need to send screenshot of the purchase receipt. Not your payment history.

covert sentinel
#

@night cloak how to recover login accses

night cloak
covert sentinel
#

@night cloak bro my Facebook account ok

#

I am login but new account login

night cloak
#

That means the Facebook account was unlinked. You need to recover the other login method.

#

Make sure to do it within 14 days from the hack.

balmy sparrow
#

@night cloak I am already send Not payment history send GPA Screen shot

#

@night cloak

night cloak
#

@balmy sparrow Now wait for the customer service to work on it. They will reply you once they identify the problem.

covert sentinel
#

@night cloak yes bro

#

@night cloak haker link my account

#

@night cloak 1st 1 day ban next 3day next 7 day ban

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @covert sentinel.

storm flumeBOT
#

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @crimson salmon.

plain folio
#

hello people, so i kinda have a problem and i was wondering if someone could help me my phone is galaxy s21 ultra and i have an issue with the ingame voice chat so when my Mic is turned off i can hear the people in my squad loud and clear perfectly and when i turn on my mic to chat their voices goes very low that i can hardly hear them even thought all my volumes are turned up to the max on the settings, i tried repairing the game and still the same, anyone knows what that might be??

astral thunder
#

Unlinking account takes 7 days ??? Why????

odd sonnet
#

Hello my friend was hacked and the ego system was banned for 60 days here is the ego id: 5158894036 help emu please

echo kernel
#

@polar marsh hi want to change 3rd Link

balmy sparrow
#

@polar marsh Uc delive 6 days

stark lagoon
#

Hello, PUBG Mobile. I am the owner of account ID 5325963417. I have been playing
the game since March 2018 and I have invested a lot in my account, both
financially and morally. I have always played the game actively and legally
and have never been banned from the game until now.
My account was completely blocked from the game for 10 years on 05.05.2021.
I consider this obstacle to be an unfair action against me and I would like
to point out that no cheat or refundable tip was purchased in my account.
After re-examining my account and confirming that I am a fair player, I
want my account to be opened. I kindly request that necessary action be
taken and information be given to me.
Thanks.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @stark lagoon.

plain folio
normal fulcrum
storm flumeBOT
#

Please contact the customer service for further assistance, @echo kernel.

normal fulcrum
#

No begging allowed on this server @stark scroll

normal pecan
# stark lagoon Hello, PUBG Mobile. I am the owner of account ID 5325963417. I have been playing...

That is the thing everyone tell when they get a punishment from PUBG even there security is way heigher than any other game so u must be honest becuase there security system dont lie that is my point telling with exp they dont resist any haker in this game (im not hacker my freinds hak and i know that becuase they said in 1 match in that instance they got punished by security system for haking

#

4 of them got it they cannot resist more than 4 or 5 match

finite raptor
#

I was blocked at night while I was sleeping and probably I was hacked I can provide you with purchase receipts

olive dove
olive dove
storm flumeBOT
#

Please contact the customer service for further assistance, @echo kernel.

olive dove
astral thunder
noble trench
#

Hi, if Battleground Mobile releases, can Indian user get global data transfered to India , for ex:- dress and achievements

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @noble trench:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

astral thunder
night cloak
#

@astral thunder hi

olive dove
astral thunder
astral thunder
astral thunder
storm flumeBOT
#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

olive dove
# astral thunder Asia NEPAL

There are several reasons for this to happen, for example:
1- Game is glitched (Repairing/reinstalling should solve the problem)
2- Network connectivity is not good (contact your ISP to fix the issue)
3- Your device is not in a good status (clean some memory and check other hardware for better performance).

shut musk
#

how can i change my country

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lost leaf.

astral thunder
shut musk
#

i want to change my country because my account was stolen and he changed the country

olive dove
astral thunder
shut musk
olive dove
weak burrow
#

Is there any way to back PUBG Mobile VN to PUBG mobile global??

#

Once i logged into pubg vn but i can't log into global version now

olive dove
shut musk
olive dove
olive dove
astral thunder
#

5,10*

olive dove
astral thunder
strange fiber
#

Pleasehelp me my account got banned for 10 years without any reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @strange fiber.

astral thunder
#

Hellooooo..are you there ?

olive dove
astral thunder
#

Video is of 3:15 how to send should i trim??

olive dove
astral thunder
#

Ok

simple helm
#

Heyy mr MD plez help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @simple helm. Remember to read through #faq before asking questions in the support channels.

simple helm
#

Plez reply

mortal apex
#

Hello @simple helm! How may we be of assistance?

simple helm
#

Hieee my pubg I’d got banned I’m playing game since season 1 and today while playing I got banned for no reason I’m a compitive player played the official tournament since long time I need your help to get my account reviewed @mortal apex

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @simple helm.

primal sun
#

Can any one tell me weather using inbuilt dns safe for account or not??

magic mantle
#

Can any one help me my Facebook account hacked and hacked my pubg account can i unlink my Facebook immediately?

mortal apex
#

Using DNS is safe, but please keep in mind that it will be, as long as you do not change location, @primal sun.

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @eager bronze.

mortal apex
astral thunder
versed hare
#

Hello PUBG Mobile support team I have an account in PUBG MOBILE, which is confused with a Facebook account My Facebook account was stolen and consequently my PUBG Mobile account was stolen Please help soon.😫

magic mantle
lofty locust
#

Hey, I couldnt find him after the game?

#

Pls help

night cloak
#

@olive dove hello, i have an issues, and my friend account, was banned withount any reason! He didn't played with any hacks, or other things, he didn't team up and he didn't use any things for being banned, what he can do about this?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

heavy vortex
#

I'm unable to save pics from game 😐

storm flumeBOT
#

Please contact the customer service for further assistance, @versed hare.

olive dove
olive dove
heavy vortex
#

India but how does that relate

mortal apex
lofty locust
olive dove
# heavy vortex India but how does that relate

The game banned in this region, so requesting/downloading resources requires you to have access to the game servers which might be blocked. It is similar to trying to contact the customer support or accessing the Ban Pan station.

heavy vortex
#

Nope.

#

my last save was March 2021.

olive dove
heavy vortex
balmy sparrow
#

Sir 1 may I have not received a uc so far, but I have not received a uc so far. In-game customer assistant is not replying. Sir games are not responding.

#

@polar marsh reply

#

@polar marsh why this delay my UC please help me

olive dove
# heavy vortex

Tested this and it works fine for me.
The image size is around 100kB (not big of deal) but just in case make sure that you have enough storage in your device. Otherwise, It might be glitched in your account so client repair might help with this.

heavy vortex
#

7gb+ free space and already tried repair. doesn't work.

olive dove
gray shale
#

In which channel should I report cheater?

thorn apex
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @gray shale . This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

calm hemlock
#

Hello pubg mobile offical team this player using bad languge in my team plz ban this player for repect

night cloak
#

@calm hemlock Go view their score statistics and you will find an option to report them.

calm hemlock
#

ok thanks

pine hamlet
#

hello my account is vietnam version i was going to ask something

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @pine hamlet.

pine hamlet
#

Pubg mobile will come from vietnam version to global transition form this year, I want to know

celest shadow
night cloak
#

When do you update the device list for 90 FPS?

#

When do you update the device list for 90 FPS?

#

Over time, more device will support 90 FPS.

#

@night cloak My device supports it has a 144hz screen but I still do not get 90 FPS and the description of my device says that it is for 90'fps

#

@night cloak my phone is an Asus rog 5

#

@night cloak If it is a device released recently (this year), it will be slowly optimised.

#

@night cloak I bought it about a month ago. Do not know how long it takes to optimize?

#

@night cloak It can take sometime. No ETA, unfortunately.

light hare
#

Hello

night cloak
#

@night cloak I will wait for that 😥

light hare
#

I spent 90 uc by mistake and now I can't buy the royal pass because now I have 510 uc is there is a way to get my uc back?

lapis plover
storm flumeBOT
celest shadow
real eagle
#

Hello, PUBG company. I want to cancel the connection of the extension number because it causes problems for me. Please respond as soon as possible

steady nexus
#

Many of the players facing bluetooth latency problem while playing matches
So we have no choice to use BTmono app
So i request that you can include the function of that app in game itself
So we can play game without any audio latency problem
Please consider it.

hallow gulch
storm flumeBOT
#

Please contact the customer service for further assistance, @real eagle.

hallow gulch
real eagle
#

Customer service in game ?

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @real eagle.

crimson salmon
#

I am playing pubg mobile since 3 years and begged for only thing today my brother accidentally changed my server so please change my server back to asia

whole valley
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5222359766

The name of the account user M5〆MAFIA

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @whole valley.

feral forge
#

unfortunately, but you will have to wait for the cooldown to end before you can switch to another server again, and that's the only way, @crimson salmon.

south stone
#

I installed pubg global using pubg instagram website, after downloading it is showing problem while parsing package. What should I do?!

night cloak
#

Why, when I connected the adapter to my phone and turned on the game mike, I didn't hear the sound in my headphones just on the phone? and when I turn off the microphone, everything is fine, that happens to me only when I connect the adapter to the capacitor and my headphones to the pc

#

@polar marsh @night cloak

clear spindle
#

It's either due to low storage space( around 7 GB ) or the full package is not downloaded, @south stone. Try re-downloading.

south stone
#

Ok

granite hatch
#

Matching of iPad players with mobile players is totally unfair. They should be matched either with ipad players or emulator players

night cloak
#

@night cloak Could you try the same on a Discord call with your friends and see how it goes? I’m not experienced with adapters.

crimson salmon
#

@feral forge i am playing pubgm since its launch and that’s the return gift I receive

night cloak
#

@night cloak In discord everything is going well for me since I have discord on my pc and it just happens to me with my asus rog 5 I previously played on iphone and everything worked well for me and both adapters are the originals

#

@granite hatch It is actually unfair everywhere. After iPad, people will say that don’t match people playing on 7 inch phone with people playing on 5 inch display phones, don’t match 30fps players with 90fps players. There will be more or less differences everywhere. Emulator is completely different because it lets you use mouse and keyboard, while none of the other phones does.

#

@night cloak Maybe you wanna ask in a Asus Rog 5 forum or Facebook group to see if anyone faced the same issue. And, if they did, what was the solution that they applied.

edgy haven
#

My account is hacked

night cloak
#

@night cloak ok Thanks

#

@edgy haven For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.

feral forge
storm flumeBOT
gritty glade
#

I can't understand this event, plz help

clear spindle
#

Please report the channel via this form and the accounts via in-game, @ember tiger.

▫️ https://bit.ly/3soBavK

normal fulcrum
gritty glade
normal fulcrum
jaunty verge
#

Lol they number 2,3 using Invisible Cheat

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @jaunty verge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

agile root
#

I have poco F3 device but the 90fps option is not available. Is there something that i must do or will it be available in the next update?

agile root
#

@onyx dagger

#

Ping me if you answered to both of my queries please

normal fulcrum
thick girder
#

What settings in developer settings make my pubg not crash or lag

tulip nymph
#

Hello one hacker killed me PLZZ ban him🙏🙏

thick girder
#

What settings in developer settings make my pubg not crash or lag

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tulip nymph. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

celest shadow
agile root
#

I have poco F3 device but the 90fps option is not available. Is there something that i must do or will it be available in the next update?

thick girder
#

No the problems they before when I enable the mode

#

And when disable the mode it not work

terse ermine
#

What is the best tablet for playing pubg mobile or pubg mobile lite?

normal fulcrum
terse ermine
#

what about amazon fire hd 10 9th gen?

agile root
#

Bruh

#

What processor does it have?

terse ermine
#

The Fire HD 10 is powered by a 2GHz Mediatek MT8183 octa-core processor and 2GB of RAM. There are 32GB and 64GB options available, both of which support up to 512GB of external storage with a microSD card.
Operating System: Amazon Fire OS
Screen Size: 10.1 inches
Dimensions: 10.3 by 6.3 by 0.4 inches
CPU: MediaTek MT8183

agile root
terse ermine
#

ik there is pubg mobile lite too

agile root
#

Why play lite?

#

When theres the normal version

normal fulcrum
terse ermine
#

ok

agile root
#

Ok, sorry

thick girder
#

What settings in developer settings make my pubg not crash or lag i try turn the developer mode off but it not work

onyx dagger
#

Please state your issue in a more detailed way, @thick girder. Is your game crashing?

thick girder
#

Ye

storm flumeBOT
#

Please refer to subpoint 4.5 in #faq for further information, @thick girder.

thick girder
#

I do that many time it still not work

#

I got 1.1gb in storage left to

#

And am device got 2gb ram

onyx dagger
#

If nothing works, and since it has only 2 GBs of RAM, I sugest you to upgrade your device.

thick girder
#

Boi I cant upgrade rn only on summer

#

Before August and my parent say he buy me oneplus 7 pro in summer so I got wait I just want play pubg rn cus I dont want to be bad rank

night cloak
#

You can try the Lite version of PUBG MOBILE. It is compact and eats less processing power.

gleaming coral
#

Who knows what is the highest version of PUBG I tried 1.3.1.99999999 which is the highest version that has worked for me I tried to open my account that was uploaded by the thief, but it does not open and gives me an open message on a higher version than that.

thick girder
#

Can I transfer my pubg mobile account to pubg lite

hallow gulch
gleaming coral
#

When is the new update on what date

hallow gulch
hallow gulch
gleaming coral
#

Well I only want the highest version in this update

woven oar
#

Doesn't lets me log in with Twitter

hallow gulch
gleaming coral
#

No problem, I just want only please, higher version please

#

Please you will not lose anything if you say this

#

just number

hallow gulch
woven oar
#

Ok

vagrant forum
#

Please contact the in-game customer service for your issue, @gleaming coral. Modifying game files is a violation of the terms of service and could get your account banned.

gleaming coral
#

Well no problem I want to block my account by doing this What is the highest version?

vagrant forum
#

We cannot provide you that. Please stop repeating the same question.

night cloak
#

PUBG MOBILE I did not do anything and I did not violate the rules. Why was my account banned for no reason? i m banned cause my friend login with facebook and me at game with twitter ! I never use a cheating method because I am wronged and I do not use a method of cheating really
my.ID 5166733078
country/algeria
Please help PUBG company

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

spark wigeon
#

Hi I want ADMIN

#

To support me

celest shadow
#

Hello, @spark wigeon. How can we help you?

spark wigeon
#

account my friend he banned for no reason

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @spark wigeon.

night cloak
#

I don't know why pubg doesn't give him ban he is playing with the hack on live stream

storm flumeBOT
iron abyss
#

Dear PUBG MOBILE official, I am Emre Derdiyok, owner of account number 5107996818.

Since 2017-2018, I have been playing the account with ID number 5107996818 on mobile, and I made my first payment around 2020, I have always played the game actively and in accordance with the rules and until this time I have not been banned in any way.

As a mobile player, I continued as an Emulator on May 4,2021 and my account was completely blocked from the game for 10 years (03.00 UTC+3) on May 6.2021. I consider this obstacle is an unfair action for me and I would like to point out that absolutely no cheating or that kind of actions was purchased in my account. After reexamining my account and confirming that I am a fair player, I want my account to be opened. I kindly request you to do the necessary and inform me.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @iron abyss.

calm hatch
#

ا

civic plume
#

What i have to do

storm flumeBOT
#

Please contact the customer service for further assistance, @civic plume.

viral pulsar
#

Is config safe if we only use it for fps boost?

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @civic plume.

sick shale
viral pulsar
sweet briar
#

Hello my facebook account got hacked and i my PUBG account was linked with the FB only so i got banned for 24 hours and now i can't even connect with the account because it was linked only with FB and the Facebook is deleted i hope you help me this is the ID : 5299607420

quiet mirage
#

Hey I was playing a game and suddenly it kicked me out and when I reloaded it gave me the error code 154140716 what do I do

autumn ivy
#

Report them by using the in-game Report button.

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @brave carbon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

static root
#

pubg hack in play store lol

storm flumeBOT
shrewd vortex
#

I cannot log in to my account. I play from the third season. I charge the account every month more than once in two years. I paid more than $ 10,000 on the account.

earnest garnet
#

Hello,PUBG MOBILE , l know that you are very busy due to the large number of messages . l had no problem with my account. My account has been banned for no reason and l swear to do or use external materials ans that l play clean play and l make very careful to comply with the terms and integrity of the game.

l ask you to solve a problem as soon as possible because l am wronged, Thank you,PUBG MOBILE.

The account id 5294392527

The name of the account user『 MCH』SACHA

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @earnest garnet.

storm flumeBOT
#

Please contact the customer service for further assistance, @shrewd vortex.

echo spade
#

Still waiting for PUBG to help me with my account, days to weeks to months,

brave carbon
#

they have much work to do

#

just be patient

#

@echo spade

echo spade
#

Ok

#

I wonder if anyone ever got help from PUBG

jolly sail
#

Is pubg mobile down? I get the message that I don’t have internet connection when I try to log in with Facebook. (Yes, I have internet connection)

silk dirge
#

My id was hacked by hacker and after that i banned for 7 days... Today it got unbanned and now i can't able to login with same social id it creates new id can anyone help

sick shale
tranquil fossil
#

Anyone have the internet issue ?

jolly sail
tranquil fossil
#

I cant connect to pubg , i have internet , it works Ok fb,Instagram etc but on pubg wont

jolly sail
#

Me too

tranquil fossil
#

I have a friend , and His playing it right now , is in a match

#

So how we talk to pubgm , to solve this problem

cloud sky
#

I want to lift the ban on my account, since I have not violated the rules. Please look into my ban again. Thank you and for your great efforts.
my id : 5259801351

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @cloud sky.

sick shale
#

@jolly sail, @tranquil fossil Feel free to submit a report about this issue in #old with following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country

smoky horizon
#

does anyone know if it is possible to get the email I put in the pugb?

#

I don't want to use my account anymore since the hacker gets access to it. so I wanted to get my email out there.

#

Unlink email

tranquil fossil
#

@sick shale numeric Iser identificările is the pubg mobile id?

sick shale
#

Yes

sick shale
smoky horizon
sick shale
tranquil fossil
#

@sick shale 5190384100 iPhone 11 cellular Romania

sick shale
smoky horizon
#

My personal data is more important than a game. I prefer not to have my email there than the cost of having my data.

tranquil fossil
#

@sick shale i Typed and now i need to wait 6 Hours 😆

sick shale
tranquil fossil
#

@sick shale thank you , you’re de best

#

All apps work , just pubg dont

tawdry apex
#

WHEN IS PUBG INDIA COMING BACK?!?!
(ping me please if u answer)

storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @tawdry apex.

sick shale
#

Please report the channel via this form when it opens up

night cloak
#

pubg pls add id card in the future events, i just want to change my old name

regal ice
storm flumeBOT
#

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

sick shale
night cloak
#

Banned for no reason!! Help

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

regal ice
#

@sick shale hey bro , is anything wrong going on with portugal servers , cause game stucks at loading screen and cant proceed

silk dirge
#

My account got hacked and hacker unlinked my fb now i can't able to login anyone can help??

sick shale
paper owl
#

Hlo

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @paper owl. Remember to read through #faq before asking questions in the support channels.

worldly sandal
#

hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @worldly sandal. Remember to read through #faq before asking questions in the support channels.

brave carbon
#

What rank is required for doing video review

storm flumeBOT
#

Please refer to this channel's pinned messages for further information, @brave carbon:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

brave carbon
#

what message is it?

#

this one?

sick shale
#

@brave carbon This one

prisma vine
#

My pubg account is hacked is there any possibility to get help from pubg mobile I try to chat with Ingame system but couldn't get much response

sick shale
#

Do you have access to your game account, @prisma vine ?

tough karma
#

Is you add vehicle in next royal pass

#

Wil you add vehicle skin royal pass

sick shale
#

@tough karma No information about the upcoming RP rewards

tiny moth
#

Sir this players using no Recoil esp hack i report many times but no ban
Every match he come and kill me by no Recoil and esp player I'd 560225034

shrewd vortex
#

My account haked

I need technical support. I lost $ 10,000 on my account

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tiny moth. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

#

Please contact the customer service for further assistance, @shrewd vortex.

shrewd vortex
#

I'm trying but not answer

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @rigid socket.

sick shale
fluid sentinel
#

How can I get my hacked account of the hacker unlinked all my social media. I have all the proofs that the account is mine

sick shale
fluid sentinel
#

But I have spent my my account over 4000 dollars

shrewd vortex
#

@@sick shale

#

@sick shale

sick shale
#

Is that the last message sent by you today?

shrewd vortex
fluid sentinel
#

Wait how can I send you guys all the information about my hacked account like all the payments that I have done

shrewd vortex
#

I'm open my account 2018 and sen all invoices

sick shale
# shrewd vortex Yes

Be patient please, they will respond as soon as possible. It takes time due to large amount of support requests everyday and to verify the information you provided.

quiet tusk
#

Hello, I accidentally threw a complaint about a friend after he jokingly killed me during a classic match, as a result of this complaint, the friend was banned for 2 months. I do not hold any grudge and have no complaints against him for that incident, is it possible to return him the opportunity to play?

fluid sentinel
#

Hello Mr rebel is there a way I can call someone about my issue because it’s not fare to lose an account that’s cost me over 4000 dollars plz I need ur help there must be a way

sick shale
fluid sentinel
#

I have talked to them when the hacker took the account and they told me that they have unlinked his email and now the account does not have an email to login in to I think

chrome swallow
#

I install it from the app store so what the hell

#

Pubg is soo stupid for thus

timber thistle
#

What is the crew obstacle?

zealous turret
#

are you rooted or jailbroken @chrome swallow

chrome swallow
#

No sir

#

Iphone xr

zealous turret
#

can you hit details and take another ss

chrome swallow
#

Ok

icy raven
#

How to change a clan leader if he's inactive

#

?

chrome swallow
night cloak
#

He or she has to give u the role

icy raven
#

I'm the leader and the Id got banned what to do now

chrome swallow
feral forge
#

refer to this message,@icy raven.

simple summit
#

How can i report someone who is phishing for a pubg acc?

#

Uhh

#

I dont like clicking linls

#

So uh

simple summit
#

Ye

#

He in someone's chat sending links telling em to click

sick shale
simple summit
#

@sick shale what if i have the pic proof and player id and i can also ss the site he is telling people to go to (i didn't go to the site btw)

#

Can i dm you it?

#

Cuz am new here

#

Its a screenshot

sick shale
#

@simple summit There are tons of these websites and nothing can be done about it but you can report the user who's sending these links in-game to customer service.

#

With evidence and user details

simple summit
#

Ok ty

storm flumeBOT
#

Please avoid going off-topic, @icy raven. You may have unrelated conversations in #chat.

simple summit
#

Ty moderator, tell em they should promote you

icy raven
#

How to fire a gun

#

How to ban my friends account

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @sharp parcel.

pure crater
#

Goodnight! Who can I contact from support?

warped niche
#

stop spamming

feral forge
#

i believe it is called the Sunshine 2.0, it will automatically adjust the display's backlight even if auto-brightness is disabled, and i'm afraid there doesn't seem to be a way to disable this new feature, @weary summit.

feral forge
night cloak
#

Where can I see my accounts registration date ??

weary summit
pure crater
# feral forge please state your issue here.

The problem is that my account was blocked for no reason! For 2 years nothing superfluous has been used and no rules of the game have been violated! I don't know where to go, support in the game is dead, only BOTS answer there!

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @pure crater.

feral forge
#

how may we help you, @warped niche? and please do not bypass our profanity filters.

feral forge
feral forge
#

hello, @night cloak. If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

  1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

  2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

  3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

night cloak
#

It's for team security

#

Thank u nadia

feral forge
#

if you do not require any assistance, please move to our discussion channels, @warped niche.

willow panther
#

hello .. i get ban for 10 years without reasons i want to know why ??

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @willow panther.

winged umbra
#

Hello. I did all the missions for the lucky egg event and I collected them all but they disappeared. Is this some kind of glitch?

hard helm
#

Greetings! I am CFGSNEYK, my game ID: 5452673924. On April 26, 2021 at 4:41 pm, my account was blocked for an unreasonable reason. All attempts to write in those. support through the game led to the same answer, "Violation of the user agreement" did not receive any specific answer, tk. the same BOTS answer there! I will not say that millions of rubles were invested in my account, but not a little. Think for yourself, a reasonable person began to invest money in an account and use something prohibited? I think no! For 2 years, there have been no violations on my part and could not have been, I know that in online games it is very easy to lose your account. I will give you an example, I have been playing the WARFACE game for 9 years, and have never received a lock, the account is still alive. You do not block cheaters who play several seasons in a row, but touch those who play normally. I created a new account for a while, and I assure you, it is impossible to play there, in every game there are cheataks IN EVERYONE! I shot videos, on Instagram and on tik-tok, if it was so, if it was that I used something forbidden and would break the rules of the game, I would not make a movie. I do not already know where to go, be sensible, double-check your decision and make sure that my account is clean. If necessary, I can provide a complete overview of the place and computer where I play! Thank you very much for your help!

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @hard helm.

surreal elm
#

@lime juniper

storm flumeBOT
sick shale
sharp rampart
#

I want to report a cheater

#

what should I do

storm flumeBOT
#

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sharp rampart. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

fallow brook
#

I play Pubg Mobile at 90 fps over Gameloop, these are the applications running in the background, there is nothing but my account had been warned for 10 years, even before it was eaten. Afterwards, we re-entered the game (3rd person Livik Squad) in the middle of it and I was banned when I re-entered. I want my account to be reviewed again. Part software etc. I don't know what happened because of the emulator. I don't know what happened. I need your support.

ID: 510900820
NICKNAME: SpSeidel

polar marshBOT
#

Please refer to subpoint 2.12 in #faq for further information, @fallow brook.

acoustic forge
#

Dear PUBG developer team, my active PUBG account has been unfairly banned (on april 25, 2021). I did not use any cheats in the game and did not do any illegal actions that caused me to be banned from the game. I think I am not acting inappropriately. I want to request a proof of why you closed my account. I request that my account be reopened as soon as possible. I wish you good work
Account ID: 5364038485
Username: CLTForsaken
Account level: 75

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @acoustic forge.

copper spindle
#

Hello, my friend’s facebook got hacked and the hecker linked his email and blocked facebook. He can only login using twitter and he is trying to ban his account for 7 days to completely gain control of the account. My friend spent money on his account and It would be a shame to lose it. Can he get some help please? He has all purchase invoices and his full twitter account details. Thank you.

undone tree
#

I got banned 10 years fo no reason am pro player and tournaments player i am playing pubg since 3 years am ranked player number 26 global in evoground and i am leader of prof clan number 1 in evoground for 4 seasons in row also am streamer and youtuber I teached many many player how to play the game fairly how i got banned? My device is i pad pro 2020 and 90 fps i need to got my i account back its absolutely mistake please help me

Nickname/ PROF〆HIENEKIN
ID/ 558448097

polar marshBOT
#

Please refer to subpoint 2.12 in #faq for further information, @undone tree.

storm flumeBOT
#

Please contact the customer service for further assistance, @copper spindle.

tidal adder
#

Why is hacker not getting banned I have seen ad of pubg since 26th of April hacker will be banned no matter how much you paid, is that a joke ?

#

Please suggest me that unbanned hack as well

shy tide
#

New update date pls ?

burnt sluice
#

j

analog fable
#

As per my experience, I've gotten many rich hackers banned. They have max level upgradable weapon skins and limited edition items.

#

Unfortunately it will take a while to ban hackers who use hacks that are harder to detect. It took me many tries to get some hackers banned (some whom I've met in classic matches multiple times before), some took me 2 seasons of reporting to get them banned

smoky horizon
#

today I was happy because a hacker that I had denounced was banned :)

eager tiger
#

Hey My account was hacked by someone and unlinked my social accounts , now i cant login or access that account, I have all the UC bills which I spent to that account , how to retrieve that account @polar marsh

thorn apex
hexed mortar
#

Hi

#

Is there anyway to unlink email?

thorn apex
digital latch
#

Hi there, i lost my account few moths ago because my phone was broken. The account was linked to google play. I am currently using an i phone, i also lose the access to my email that i used to register. Is there any way i can recover my account?

night cloak
#

stremre

languid briar
#

Where is version 1.4

outer lichen
#

Hey i wanted to apply for esports room card

torpid mantle
#

Hi I lost my account 1 year ago it was only connection with Facebook and with and phone number which is lost and I lost my email id connected with that account I have contacted many time to the support team but they told we can't do anything

storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @torpid mantle.

normal fulcrum
bright perch
#

The customer service is not respond.

unkempt magnet
#

I got a 10 year ban for nothing is there anything I can do or no?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @unkempt magnet.

rustic berry
polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @rustic berry.

digital latch
storm flumeBOT
#

Please refer to subpoint 2.8 in #faq for further information, @digital latch.

normal fulcrum
glossy maple
#

My Pubg I'd hack plzz recover

shy grove
#

I have to complete all the requirement for the pubG partner title can anyone tell me how can I get

storm flumeBOT
#

Please contact the customer service for further assistance, @glossy maple.

bright perch
#

I send it yesterday and still no reply. Tf

storm flumeBOT
#

Please refer to subpoint 3.22 in #faq for further information, @shy grove.

normal fulcrum
bright perch
normal fulcrum
#

Can you still log in?

bright perch
normal fulcrum
#

In that case, you have to wait for a reply from customer support.

outer lichen
#

Hey i wanted to apply for esports room card

bright perch
clear spindle
#

You have to contact the in-game customer service for this, @bright perch. As I could see that you've contacted them, please wait patiently for them to get back to you.

finite raptor
#

last night I was blocked for 60 days and I was hacked and the game system blocked me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @finite raptor.

sly thorn
#

See i just downloaded pubg again and downloaded the resources pack of 300mb and after that it shows error 20 and if i click retry it starts downloading again (please help)

flint wedge
#

i cant log in with email in game but i can log in with any social media but email no ? any solutions please

#

@polar marsh

celest shadow
celest shadow
storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @sly thorn.

sly thorn
#

@celest shadow i mean global version works in india but the only problem coming is that rp download

celest shadow
sly thorn
#

@celest shadow there are so many faqs how can i find mine?Yaay

celest shadow
#

Scroll down to subpoint 4.10 in #faq, @sly thorn.

sly thorn
#

Ok

#

@celest shadow but pubg global works in india

#

And they even said in kr version

#

To play gl

celest shadow
#

#faq - subpoint 4.10:

we are unfortunately unable to answer any messages related to PUBG MOBILE in India.

sly thorn
#

Sorry im disturbing u but it's important

smoky zinc
#

Am facing this issue from 6 days without any reason

placid thunder
#

How to get pubg title

novel field
#

When is pubg new update coming

#

?

placid thunder
#

@novel fieldtuesday

#

How to get pubg title

novel field
#

Ok

sly thorn
#

@celest shadow when is pubg india coming?worriedcatsip

celest shadow
celest shadow
celest shadow
#

Please refer to #news for further information, @novel field.

storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @sly thorn.

sly thorn
#

;-;

smoky zinc
placid thunder
#

@celest shadow pubg partner
Pubg dominator

celest shadow
celest shadow
solid light
#

How unlink??

calm zinc
#

Hello i got message today from talent championship that pmco eligbilty for my team and i filled the information , can i know what region i will get and when email will reach ?

smoky zinc
#

@celest shadow first before 7 or 8 days i was using pubg on android phone and I downloaded the game from somewhere esle rather than playstore but now i am using in i phone and 100% legal is anything gonna happen now ?????

celest shadow
#

Hello, @solid light. You cannot unlink your e-mail or phone number at the moment since this feature has not been implemented yet. You may share your suggestions for the game in #old. Thank you.

celest shadow
calm zinc
celest shadow
smoky zinc
#

@celest shadow now i am using iOS device and I downloaded it from appstore so now its fine right??

celest shadow
smoky zinc
#

@celest shadow and what about warnings am still facing when it will be stop ??

celest shadow
#

Did you agree and abide to the security warning yet, @smoky zinc?

smoky zinc
#

@celest shadow 6 times i got the warning and 6 times i did agree and abide 🤷🏻‍♂️🤷🏻‍♂️

celest shadow
#

You may want to consider reinstalling your game and use another network connection to log into the game.

smoky zinc
#

@celest shadow I reinstalled the game 2 times from appstore and I changed my passwords and all

#

@celest shadow i think after update it will be ok???

celest shadow
#

You should contact the customer service in-game if you require more information in this regard, @smoky zinc. They should be able to assist you further.

smoky zinc
#

@celest shadow how?

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @smoky zinc.

bright perch
#

This is illegal. They change the files to make newest version?

hardy bronze
#

Teamers in solo.

feral forge
#

teamers should be reported in-game, @hardy bronze.

storm flumeBOT
#

Please refer to subpoint 1.1 in #faq for further information, @scenic mist.

hardy bronze
thorn apex
#

@hardy bronzePlease use the in-game report feature to report teamers.

thorn apex
merry sandal
#

Cheaters and teamers are given different punishments.

wanton kindle
#

Whyyy suport frome in game is sooo badd

#

I want to unlink my email frome game

#

Can someone help me?

#

I got even the bills frome emails to prove is my account ,nothing is working

feral forge
wanton kindle
#

So no chance beacouse in game customer service is very bad

#

Nice ,spend money in game just so the customer servici replying the same answers every time:)

topaz flare
#

Can i get the invite of PUBG INDIA Discord server

feral forge
#

you will need to answer the FAQ bot's question correctly according to your issue, before you can get redirected to the proper customer service for further assistance, @wanton kindle.

#

please google it, @topaz flare.

wanton kindle
#

I tryed all ,nothing is working

#

It s beacouse they didn t add in game the problem i have ,to unlink the mail by losing the adress not the password

night cloak
#

emulator support??

storm flumeBOT
fierce rapids
#

I need some help broo

#

Plzz help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fierce rapids. Remember to read through #faq before asking questions in the support channels.

craggy knoll
#

Hello

#

Hello, how is it? I need help. The game account is classified for 10 years without any reason, and I have evidence. I did not use the hacker and did not violate the user agreement and I could not speak the English language.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @craggy knoll.

fierce rapids
#

I need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @fierce rapids. Remember to read through #faq before asking questions in the support channels.

celest shadow
#

Please state your issue here, @fierce rapids.

fierce rapids
#

India

digital glen
#

Help when i want to link my phone number it shows parameter error 1

night cloak
#

Id - 7360574509
Ign - SLAYER彡AARUSH
Frozen for 1 month

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

night cloak
#

Need 90 fps in realme x3

full badge
snow lintel
#

Chinese Malaysian kid players are yelling slurs at me

#

All of the above three are kid players

#

Nothing but noobs and swearing at me

#

Arguing and making no sense after all

feral forge
#

please report them through the in-game report feature, @snow lintel.

feral forge
night cloak
#

Please provide 90fps in realme x3/x3 superzoom, they have 120hz screen refresh rate and Snapdragon 855+ processor.

steep ivy
#

Pubg 1.4 update patch notes

onyx cairn
#

Hey, sorry for the late reply!
You may check the official rulebook from our website or refer to the rulebook for the specific tournament.
https://esports.pubgmobile.com/

celest shadow
#

Please keep an eye out for #news, @steep ivy.

cloud heron
#

Is there any 100% spawn location for planes?

celest shadow
#

If you are referring to the Motor Gliders, they spawn randomly but can usually be found near roads, @cloud heron.

drowsy kite
#

hey if you get banned and tier resetted do you get the season rewards

bitter hedge
#

My account is banned for 10 years for no reason. I need help.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @bitter hedge.

tribal kayak
#

Hi a hacker hacked my account and banned it please help.

lean rapids
#

Hello Can u help me
I have banned for 3 days , the reason u say is I didnt download the game from play store or app store. I played this game for 2 years , and I didnt download it from another source , please help my rank was Ace and now Bronze !?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lean rapids.

viscid pawn
#

I got banned

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @viscid pawn.

feral forge
feral forge
# tribal kayak Hi a hacker hacked my account and banned it please help.

please contact the in game customer service for further assistance.

however, if you no longer have access to your game account, or your account is currently banned/permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

vocal thorn
#

@polar marsh

#

Can any one tell what to do when i get this message @polar marsh

trail rose
#

can I get UC back if I bought something by mistake?

night cloak
#

@trail rose Anything spent in-game is not refundable.

trail rose
#

😦

#

Whyy

winter wind
#

When the s18 rp lock

night cloak
#

There are many reasons, @trail rose.

#

@winter wind It will be locked on the 15th May.

#

@vocal thorn I recommend reinstalling the game and using your mobile data to play from now.

winter wind
#

I think it will lock on Wednesday

#

You sure that on May 15

night cloak
#

Yes. There’s a date on the RP page. Just below the rewards.

winter wind
#

Ok

steady bay
#

My account was linked with only Facebook and now my Facebook is disabled permanently so my account is not working what do i do? Pls help I've had that account since season 4

#

Hello?

vagrant forum
#

Your only option is to recover the Facebook account somehow.

steady bay
#

No other option?

#

Can I link it with my Google play games?

winter wind
#

When will next season comes

vagrant forum
#

If you had linked it earlier, it wouldn't be an issue and you would have been able to log in with you Play Games account easily. But if Facebook was the only social media linked to your game account then there is no other way, @steady bay.

vagrant forum
night cloak
#

need access to emulator chat

storm flumeBOT
balmy sparrow
#

@storm flume uc not received please action check the video please help

narrow gate
#

I have parchesd 600uc for buying rp but the uc is not showing in my accont pls help me 😭😭😭😢

#

Pls

celest shadow
#

Please follow the customer service's instructions carefully, and be patient for their response, @balmy sparrow.

celest shadow
balmy sparrow
#

@celest shadow in game

narrow gate
#

In pubg

dense glacier
#

Q 1.Can the account data of PUBG Mobile Global be transferred to Battleground Mobile?

Q 2.What will happen in the Indian version of accounts that were ban in global servers of pubg mobile?

sudden owl
#

Can I unlink my phone number from my pubgm account?

storm flumeBOT
#

Please refer to subpoint 4.10 in #faq for further information, @dense glacier.

narrow gate
#

Pls help i have buyed in pubg

celest shadow
#

When did you make the purchase, @narrow gate?

celest shadow
neon cliff
#

@night cloak here

balmy sparrow
#

@celest shadow help me

celest shadow
neon cliff
#

@celest shadow sorry for bothering but my clan mate changed his server yesterday and he lost everything

#

the UC skins and etc

celest shadow
#

Did he obtained the outfit from an event, @neon cliff?

neon cliff
#

all of his skins got removed.

#

even the gun finishes.

celest shadow
#

Please have him report the issue in #old, or you may report it on his behalf. I recommend providing with as much details as possible, as to what happened and what outfit/weapon finish was lost during the process.

neon cliff
#

Alright thanks alot! and sorry for bothering u ❤️

pine copper
#

Hello, my account was banned for nothing. Please review the ban. Cheats and bugs were not used, the account acted by agreement. My id: 547963220

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @pine copper.

celest shadow
neon cliff
#

@night cloak #old not here

little siren
#

Can i remove my email link with my account

night cloak
#

I want to play PUBG

little siren
#

@neon cliff tell?

storm flumeBOT
#

Please contact the customer service for further assistance, @little siren.

raven dagger
neon cliff
onyx dagger
frozen schooner
#

Is finger socks allowed in official tournament?? Cuz my fingers is too sweaty 😢 please let me know!!
@vagrant forum

balmy sparrow
#

@polar marsh not helping uc purchase not received please I am already send all information please help in game purchase why

vagrant forum
#

Please report it through http://cheat-collect.pubgm.cc, @marsh tide. Reporting it through this form is the fastest and easiest way of making the security team aware of the cheat. Your report here will be removed since it contained the link to the website and we would not want our server members to access it.

#

@balmy sparrow, please contact the in-game customer service for this matter as they are the only ones who can assist players with such issues.

atomic raven
shy tide
#

I want to suggest a feature...

atomic raven
#

I did report in the game also @vagrant tulip

balmy sparrow
#

@vagrant forum in game send information

nocturne temple
#

Does somebody know how to see full character on devices like iphone XR?

#

oh wow

#

thank you

astral thunder
#

Can we unlink account from pubg before 7 days???

rustic condor
#

There was short answers and i sent everything to them for the 2nd time

astral thunder
#

Hmm ok.

rustic condor
#

What to do anymore..

#

I wanna unlink an a account that it was hacked

astral thunder
rustic condor
#

One second

astral thunder
#

Why does my tdm gets stuck..i cant play i cant ser any teamates.enemies ..bo ammo in guns. Tried repairing.. it's been More than 1 year since i am facing this issue.. if i try to play tdm from another account in same device with same net then it runs well..? But i encounter the problem in my main account its disgusting 😩😩🥺

#

See*

torpid cairn
#

Which graphic he has set

astral thunder
#

Then why does it runs smoothly.in another account..with same hd pack.🤔

astral thunder
torpid cairn
#

Oh ok thanks

astral thunder
#

Ahhhh.. so any solution?

rustic condor
#

These are the questions

astral thunder
#

If you want i can send you the proper link of the video...

torpid cairn
#

I don't know why we can't do heal battles in karakin, me and my teammate were playing together and the enemy was in the cave so we decided to do heal battle and we started using first aids at 75% health but idk why we died at the same time

astral thunder
#

Should i reinstall then?

rustic condor
#

What is wrong w them?

astral thunder
#

Did more than 56 times..and did reapir ingame
.and reported...more than 100 times... .talked to admins too..
Results: nothing ✖️😶

torpid cairn
#

But we were spamming on the heal option and why we both died at the same time?

rustic condor
#

What do you mean? I dont understand

astral thunder
#

Lower phone (than mine) with same isp ... Runs tdm runs welll 😑

analog fable
#

I have a query regarding update 1.4.0 :

Will 90FPS be available to more devices, and if so, what devices will have 90FPS enabled?

torpid cairn
#

Yes but I don't have any video about this

rustic condor
#

I send the all payments

#

From 3 months ago

#

But i cant show the payments here because im not allowed to do that

rustic condor
astral thunder
#

Ohh i play on non- hd pack. 😶😑..

torpid cairn
#

Ok ok thanks again
Can you send me the patch notes of 1.4 in text please?? Or screenshot of that

rustic condor
#

Oldest like one year ago and something like that?

torpid cairn
#

I can't access it, the website is banned here

rustic condor
#

Should i send to them my all payments?

analog fable
#

Alright ... also what does "OPPO devices now support displaying spawn island" mean?

rustic condor
astral thunder
#

Are you sure it will fix this problem???

hidden mango
#

The screen of redmi note 9 pro is of 60hz but the game dont support 60fps

night cloak
#

My account has been hacked I need everyone of you to help me
096367 83653
This is hackers number please help me
Contact him

#

My account has been hacked I need everyone of you to help me
096367 83653
This is hackers number please help me
Contact him

#

My account has been hacked I need everyone of you to help me
096367 83653
This is hackers number please help me
Contact him

rustic condor
#

I already sent the payments from 3 months ago,now i have to send the first ones?

night cloak
#

Please help

#

Help pls

astral thunder
#

🥺🥺.
Its been more than year now. .tried all those thing but nothing happened 😑

rustic condor
#

Someone from here told me to send the all payments from 3 months ago

#

But fine

#

Im gonna send it now,thank you soo much

#

You think this is what its missing?

#

The rest of answers are good?

astral thunder
#

Slow mode is on I can't now . since i did it already 🥺😶

rustic condor
#

I guess it was when i linked an a account on the game,so i added this date

hidden mango
#

The screen of redmi note 9 pro is of 60hz but the game dont support 60fps

rustic condor
#

It is wrong?

astral thunder
#

Just want my tdm to run well..
Just wasted 7 days room ..since I can't play .so bit frustrated..
But when i connect a vpn and play it runs well though. .😑
(Ps: i don't support using vpn)

#

DNS??
1.1.1.1 ??

rustic condor
#

The first payments it means my first payment on that account,right?

night cloak
#

My account has been hacked I need everyone of you to help me
Please dm me to get his number help me please

#

No

#

I need public

#

Support please

analog fable
rustic condor
#

There is any other way to find the date of my registration account?

rustic condor
#

From this screenshot

#

I sent the payments

#

Now i have to wait?

#

I hope that it will work

#

This turn:')

onyx dagger
#

I mean the country.

cedar merlin
#

My account got hacked. .i have the access but the hacker still got access and removed all my friends

#

How can i remove his linked devices

astral thunder
#

I can't get it?? What dns?? Is it safe???

#

Yo @vagrant tulip ?

storm flumeBOT
#

Please refer to subpoint 4.3 in #faq for further information, @astral thunder.

celest shadow
#

Please contact the customer service in-game for further assistance in this regard, @cedar merlin.

astral thunder
#

.....

#

Gotit

#

@celest shadow changing dns is safe nha ??
I mean it would not cause any termination to my account?? Nha ?

celest shadow
#

Yes, it is perfectly fine to change your DNS settings.

astral thunder
#

💜

#

Why is it showing ?? Vpn sign above. ?? @celest shadow ?

#

Is it normal or. Wot

night cloak
#

Someone login my account i dont even share password with anyone

#

My account got hacked

#

@celest shadow

heavy latch
#

Hi, please someone help me i can't get any match solo or duo from start of season 16 server restrictions i tried to change server i get only this message ( Unable to get match )

night cloak
#

hi I need help... my friend plays pubg on a touch screen laptop .. she said that she just shot the ground and then her account got banned. then it kept getting banned like 7 more times without any reason... a lil help?

polar marshBOT
#

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

celest shadow
#

You should contact the customer service in-game and the customer service for your hacked social media account in question, @night cloak. Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

heavy latch
#

Hi, please someone help me i can't get any match solo or duo from start of season 16 server restrictions i tried to change server i get only this message ( Unable to get match )

golden thunder
#

i get band 10years

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @golden thunder.

waxen kiln
#

is 90 fps config bannable?

celest shadow
# waxen kiln is 90 fps config bannable?

It is not allowed. Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

waxen kiln
#

ok thx

celest shadow
waxen kiln
#

i just saw it in yt

heavy latch
celest shadow
#

You may provide your feedback in this regard in #old.

ember tiger
#

Hi @polar marsh
My I'd:- ٭IGxSlore٭ is recently banned without any reason I stay in lobby and sometime later a popup occurs on screen Data has been changed and and login my I'd again then my I'd get banned for 10 years
Please unban my I'd
I didn't use any cheats and 3rd party applications on my I'd
From S2 I am playing Pubg decently
Please help me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @ember tiger.

ashen smelt
#

Hi

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @ashen smelt. Remember to read through #faq before asking questions in the support channels.

torpid cairn
#

Thanks a lot

upbeat bridge
#

My account has been banned for 10 years
And I have not broken any law or engaged in fraud

What is the solution to lift the ban on my account?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @upbeat bridge.

night cloak
#

My pubg acc was ban it was linked to twitter account i changed the email and phone number of that account can i create new pubg account with that now?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

light stirrup
#

@night cloak nope

honest cipher
#

My account has been banned for 10 years, I haven't used any hacks, what should I do? please help me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @honest cipher.

twilit girder
#

Hey everyone,
I have been seeing many post regarding ban of account even if the user is not involved in cheating.
My question: Is it okay to spend the money on the game and get ban randomly in the future?

celest shadow
storm flumeBOT
#

Please avoid going off-topic, @main anvil. You may have unrelated conversations in #chat.

#

Please avoid going off-topic, @potent stone. You may have unrelated conversations in #chat.

night cloak
night cloak
#

How can I get glacier?

night cloak
glad steppe
#

when is metro going to be chapter 4

midnight gulch
#

I tried to change my region back to Pakistan but i don't get the confirmation code?

night cloak
#

Any trick about glacier? My id is new

glad steppe
#

lol no

night cloak
celest shadow
celest shadow
midnight gulch
warped adder
#

Hallo i need help with my account acn anybody help me please

celest shadow
#

Please contact the customer service in-game should you require assistance with an account related issue, @warped adder.

warped adder
#

@celest shadow i did that more then 10 times i have not become any help i need to talk to an a human please

solar bolt
#

I lost may 3rd link email how to remove it

#

please

#

guide

storm flumeBOT
#

Please contact the customer service for further assistance, @solar bolt.

warped adder
#

I play PUBG since 2018 and I spend more than 4000€ on my account and from 3 months someone steals it because he need money and when i reject then he banned my account i really need help or talk to someone please

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @warped adder.

solar bolt
#

Ingame

storm flumeBOT
#

Please refer to subpoint 5.4 in #faq for further information, @solar bolt.

worldly sandal
#

feral forge
#

how may we help you, @worldly sandal?

swift path
#

Hi @polar marsh
My I'd is banned without any reason I stay in lobby and sometime later a popup occurs on screen Data has been changed and and login my I'd again then my I'd get banned for 10 years
Please unban my I'd
I didn't use any cheats and 3rd party applications on my I'd
From S2 I am playing Pubg decently
Please help me

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @swift path.

storm flumeBOT
celest shadow
#

You may report it through the form when it opens up again on Monday, @pale latch.

crisp sequoia
#

Is there a battle grounds mobile India discord server

night cloak
#

Hi I'm band for 10 years I'm so sorry for chitinf I never agin chiting way is my ac an ban?pensive

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @night cloak.

void lark
#

@celest shadow can u tell me that which website is trustted webiste for Buying Uc

clear spindle
drifting lagoon
#

Hello PUBG MOBILE, I know that you are very busy with messages, but I have a problem with my account. I have been banned for no reason. A problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:  5199969207‪
The name of the account user : Bírla

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @drifting lagoon.

clear spindle
#

You may search that on Google, @crisp sequoia.

void lark
#

@clear spindle what about midass buy

#

is this is not trusted any more@clear spindle

celest shadow
void lark
#

@celest shadow is there is any info about new season or update when it will realse

night cloak
#

The new season will arrive on 17th of May.

#

And update is coming on May 11. For further information, checkout the #news.

void lark
#

@night cloak is there will bread redemption in royal pass

night cloak
#

No such information. You will know it on 17th May.

void lark
#

@night cloak ok thanks for info

spare bison
bright perch
#

Help me to unlink the 2 social media. My acc ount hack

#

One way to open is phone/e-mail. But it says newest version

night cloak
#

@spare bison There is a region ranking already, no?

#

@bright perch Wait for the update coming on May 11. There’s no guarantee you will be able to access after that but worth a try.

gleaming coral
#

How do I ban my account for a week, unlink the hacker link to my account Not a duplicator program?

spare bison
tawny pecan
#

Hi , please can u help me

night cloak
#

@spare bison Yes. It will refresh every Monday and will reset with the new season.

#

@tawny pecan Aloha! How can I help you?

#

i am trying 10 minutes to get this picture without the gun

#

someone send me

spare bison
night cloak
#

pls

vestal nest
#

How do I ban my account for a week, unlink the hacker link to my account Not a duplicator program?

night cloak
#

thanksss

celest shadow
#

You are welcome.

celest shadow
vestal nest
#

I want to unlink the thief's account and close the account for a week A month ago I have been trying

tawny pecan
#

@night cloak
Hi mam , I have banned for 3 days for no reason , last season I got ban for 1 day
Today morning I just played a match solo vs squad and got 22 kills and I got a ban for 3 days !! , I use ipad 7 , I dont know any source to download the game , I just know play and app store , I am scared to get a ban for 10 years if this problem will continue , I played this game for 3 years from 20-3-2018 ، please help me , what the wrong ?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @tawny pecan.

mortal apex
static bloom
#

How do I find out when I created my PUBG account?

night cloak
#

There’s actually no way to find the exact date, @static bloom. You can find when did you install the game from your app purchase history.

lavish chasm
#

hello guys i just got banned for no reason my id is 5622812220 i just wanna know why is that happen bcs iam not a hacker and there is no one have my account so why is that happen?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @lavish chasm.

eager warren
#

hello bro, why was my account banned, even though I was not cheating?

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @eager warren.

steel canyon
#

Hey pubg! How can i get midas buy redeem code?

gritty glade
#

What is this?

fallow hearth
#

Hey pubg my email and facebook got hacked and my acc was linked to both and hacker has changed the version please help me to recover it

celest shadow
# gritty glade What is this?

As this will be a new content in the game, we are not familiar with it ourselves. Please stay tuned for the update on May 11 for further information.

torpid cairn
#

Where to enter control codes

celest shadow
celest shadow
fierce night
#

if pubg bring back the s4 girl face im gonna bloody uninstall it
because nothing worth it in this game anymore -_-

sick shale
#

Leave your feedback in #old please

vestal nest
#

Hello I wrote to PUBG customer service to retrieve my account I sent them all the information and evidence about my account, the most important of which are the receipt pictures of my purchases in the game And they said they would fix the problem How long do they need to solve the problem A short period of a short period of a month?

left meadow
#

Hi Bro I Want Help In Unlinking Gmail(3rd Link)

night cloak
#

Not possible, you can only unlink social accounts.

frigid cypress
#

How to unlink social accounts in 1 sec

left meadow
left meadow
onyx dagger
left meadow
onyx dagger
left meadow
storm flumeBOT
#

Please refer to subpoint 5.5 in #faq for further information, @left meadow.

cosmic prairie
#

Hi

left meadow
onyx dagger
storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @cosmic prairie. Remember to read through #faq before asking questions in the support channels.

trail dove
#

Hello dear admin

night cloak
#

Hello can anyone help to recover my friends and remove the hacker from my account?

#

They hacked and removed all my friends and also connected their email

#

do i get this mission if i kill someone with hands

trail dove
#

I wanted to report that my account was hacked

left meadow
spare bison
weary spade
#

Hello ... My account has been banned for ten years and so far I have not known the reasons, despite all of this. I have not modified the game files and have not used cheat programs. Please help..thank you.

polar marshBOT
#

Please refer to the private message from @polar marsh for further information, @weary spade.

trail dove
#

Maokai can you

#

Frozan

fierce escarp
#

Hi

grand rock
#

If i purchase "rp activity pack" after i reaching 100 rp , will get my 2000 UC back ??

fierce escarp
#

Does this channel help with hacked accounts?

feral forge
grand rock
#

Why@feral forge

trail dove
#

Frozen

vagrant forum
#

If you have missions left to complete the rebates then yes, you can get your UC back.

fair fog
#

help

sick shale
fair fog
#

i lost 600 uc