#questions
1 messages · Page 1313 of 1
Hi, I was banned randomly at 23/4/2021 at 04:08 for no sertain reason , im not cheater i always follow pubg mobile rolls and im verey careful about it , i played using i pad u can check my account and my games since season 2 till now season 18 i never cheat , please I hope that you reconsider your decision so you can make sure that I am innocent ,Thanks
Please refer to the private message from @polar marsh for further information, @tawny olive.
IGN - zapzscoco
Character - 5201233885
Country - india
I have one plus 9r it supports 90fps but in game showing only 60 fps help me
My account has been hacked and for customer service I have to wait for 60 days until they reply please could you help
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @marsh tide.
You may post your suggestions to #old.
@celest shadow
I can't report right now. Please support our normal player.
It will take up to 60 days for the customer service to assist with your case due to the large number of support requests they receive every day. You have provided all the necessary information that they require, all you need to do now is wait patiently. Please be advised that we are unable to assist players with account related issues here on Discord.
You may report through the form when it opens up again on Monday, next week.
where is customer service
Please contact the customer service for further assistance, @limber abyss.
Please do not use languages other than English, @eager gazelle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hello, someone stole my account and link their social networks that I only have to enter through the Gmail that links since they cannot delete it, this person requested to unlink my social networks and then caused my account to be banned for 7 days so that when That will happen and I was unlinked and then I link your Twitter and gogle play, I have my proof that it is my account I request your valuable support so that they eliminate the linked social networks and I can re-link mine and change my passwords, I have my proof of payment of my monthly prime subscription and access to my linked Gmail, please help me
PUBG MOBILE ID:5123349891
Jairlebasi@gmail.com
Please contact the customer service for further assistance, @eager gazelle.
I contacted me but they said they couldn't help me and they closed the conversation
D PUBG MOBILE ID:5123349891
please contact the in game customer service again, you may refer to the the steps in this screenshot, @eager gazelle:
what do you mean?
Thank you
then I will check it again for customer service in the game, if they solve me
Hello Sir Please help me my pubg account has been hacked 🥺
He linked his VKontakte app with my pubg account .
Sis please help
Sir please help
Please contact the customer service for further assistance, @limber blaze.
when pubg India will come
We provide community support only for the global English version of PUBG MOBILE here, @hexed pier.
Is the vpn cause ban
#questions hello dear i am a content creator and recently my one of the pubg account got hacked help please
usage of VPN is not recommended, while we are lack of additional public information on this matter, @soft heart.
Please contact the customer service for further assistance, @young thicket.
how
@young thicket Refer to FAQ 5.3 in #faq for further instructions on how to contact support.
Hi Support Pubg,
When I try to log in to my account, the message / Notice Account has been logged in with a newer version of the game, and can no longer log in with an older version. Please update to the newest version I have the latest version
Contact ingame customer service. We can't help you with account related issues.
Give me the link of pubg mobile india discord server @celest shadow
Please Google it, @gusty thicket.
Says link expired
We cannot help you with that.
Got it
@storm flume Sir My payment send successfully but uc not received please help USA server in game center not helping Send screen shot but not UC received.please 😩
Please contact the customer service for further assistance, @balmy sparrow.
i have three connection to my account e-posta , twitter and google play someone stole my twitter account and banned my acc 1 day first then 3 days more what will i do he clearly tryna ban to 10 year
Please contact the customer service for further assistance, @night cloak.
@night cloak You can try regaining access of Twitter account, following by a log out of all device from the game. Or, contact the customer service via the game settings.
i tried he log in again and again i tried regain too but he changed everything i need remove twitter connection
my account is hack pls helpnme
@night cloak Then do the latter. Contact the customer service.
@covert sentinel Hey, we cannot do anything here in discord about the issue. You have to contact customer support in-game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.
@night cloak how to contract customer service
@covert sentinel Read the message above for the faq subpoint.
@night cloak I am many Times contract but not help me
@covert sentinel You just need to contact once a follow the instructions.
@night cloak bro I have many time contract but not help me
@storm flume please whare contact assistant further?
@night cloak bro my account not login haker unlink my account
I mean what did they (customer service) say?
hi
ur acc banned so we cant help . whats they said
Please refer to the private message from @polar marsh for further information, @night cloak.
@covert sentinel You need to scroll up a bit to capture their latest message.
@night cloak If it us already banned, there’s nothing can be done, unfortunately.
You don’t have access to any of the login methods?
@night cloak no
Then, you will unfortunately have to try to recover at least one of the login methods.
my account is banning for no reason i try to reinstall pubg but it banned me again and i fromat my mobile also but i got banned again
Please refer to the private message from @polar marsh for further information, @delicate knoll.
@delicate knoll Make sure you have a stable account and you are not sharing the account with anyone else.
@night cloak I wish
It’s either that, or you will have to play on a new account, unfortunately.
@night cloak in game center assistant not reply not helping 😢
@night cloak my account not recovery
@balmy sparrow What did they say? May I know?
@covert sentinel Recover at least one of the login method access for the recovery.
6 days not I am send screen shot but not send uc.please help

Remember that you need to send screenshot of the purchase receipt. Not your payment history.
@night cloak how to recover login accses
@covert sentinel This article might help: https://www.redrocketmg.com/recover-hacked-social-media-account/.
That means the Facebook account was unlinked. You need to recover the other login method.
Make sure to do it within 14 days from the hack.
@night cloak I am already send Not payment history send GPA Screen shot
@night cloak
@balmy sparrow Now wait for the customer service to work on it. They will reply you once they identify the problem.
@night cloak yes bro
@night cloak haker link my account
@night cloak 1st 1 day ban next 3day next 7 day ban
Please refer to the private message from @polar marsh for further information, @covert sentinel.
You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @crimson salmon.
hello people, so i kinda have a problem and i was wondering if someone could help me my phone is galaxy s21 ultra and i have an issue with the ingame voice chat so when my Mic is turned off i can hear the people in my squad loud and clear perfectly and when i turn on my mic to chat their voices goes very low that i can hardly hear them even thought all my volumes are turned up to the max on the settings, i tried repairing the game and still the same, anyone knows what that might be??
Unlinking account takes 7 days ??? Why????
Hello my friend was hacked and the ego system was banned for 60 days here is the ego id: 5158894036 help emu please
@polar marsh hi want to change 3rd Link
@polar marsh Uc delive 6 days
Hello, PUBG Mobile. I am the owner of account ID 5325963417. I have been playing
the game since March 2018 and I have invested a lot in my account, both
financially and morally. I have always played the game actively and legally
and have never been banned from the game until now.
My account was completely blocked from the game for 10 years on 05.05.2021.
I consider this obstacle to be an unfair action against me and I would like
to point out that no cheat or refundable tip was purchased in my account.
After re-examining my account and confirming that I am a fair player, I
want my account to be opened. I kindly request that necessary action be
taken and information be given to me.
Thanks.
Please refer to the private message from @polar marsh for further information, @stark lagoon.
hello PUBG Mobile support can i get assistance with this please?
It could be something with the devices system or something is not compatible. Please report the issue in #old so the team can have a look at the bug. Also provide your character ID, device, country and connection type (Mobile Data/Wifi)
You will get a reply only if some additional information is required.
Please contact the customer service for further assistance, @echo kernel.
No begging allowed on this server @stark scroll
That is the thing everyone tell when they get a punishment from PUBG even there security is way heigher than any other game so u must be honest becuase there security system dont lie that is my point telling with exp they dont resist any haker in this game (im not hacker my freinds hak and i know that becuase they said in 1 match in that instance they got punished by security system for haking
4 of them got it they cannot resist more than 4 or 5 match
I was blocked at night while I was sleeping and probably I was hacked I can provide you with purchase receipts
Ask your friend to contact customer suppot.
you do not have access to your account or is it banned?
Please contact the customer service for further assistance, @echo kernel.
The customer service receives an enormous number of requests every day. It takes time to review all of them. We kindly ask for your patience and understanding while they get to your request.
Do you have any solution .why my tdm doesn't gets start at time . I can't see any one in tdmm and my spect is glitched too.its been more than year now..since i am facing this problem..
Hi, if Battleground Mobile releases, can Indian user get global data transfered to India , for ex:- dress and achievements
Try to repair your game client.
Please refer to this channel's pinned messages for further information, @noble trench:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
Did more than 100 time i guesss 😑
@astral thunder hi
What is your region/country?
Did complained in customer service ingame. And in discrord also😶
Asia
NEPAL
Hellooooo
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
There are several reasons for this to happen, for example:
1- Game is glitched (Repairing/reinstalling should solve the problem)
2- Network connectivity is not good (contact your ISP to fix the issue)
3- Your device is not in a good status (clean some memory and check other hardware for better performance).
how can i change my country
Please refer to the private message from @polar marsh for further information, @lost leaf.
I will answer those.
- Repaired .. around 50 times. Reinstalled 7,6 times results: nothing happened
2 and 3 : used same net (ie.isp) same device but another account..runs properly .. in another account..but it doesn't run well in main account.
(Runs arena training well .but tdm gets stuck been more than year..) 😖😖🥺
i want to change my country because my account was stolen and he changed the country
Check your in-game settings. If you are eligible to change your country, you will see an option for it.

i have the option but someone was hacked my account changed it to indonesia now i want to make it egypt again
You have to wait for certain period before changing your region back to Egypt.
You may contact in-game customer and seek their help regarding your case.
Is there any way to back PUBG Mobile VN to PUBG mobile global??
Once i logged into pubg vn but i can't log into global version now
So if I understand correct, it works fine when you use different account but not yours.
Do you mind recording a small clip for the issue so we can assist you further?
there is no any way to change it quickly?
No, once you transferred your account to VN version you won't be able to transfer it back to global.
I do not think this will be possible but try to reach out to in-game customer. they might help!
Yep. Sure i will..i have provided around. 5 10 videos .. in the bug-feedback section..but no problem..i will send it again. .?? Should i send here or dm u??
5,10*
No need to send again, you can give me the link to one of those 5 10 videos.
Make sure that you show both your account and another account on the same device with the same network.
Ohh i need to do that.. give me few minutes..i will send you properly. Bro ❤️❤️
No worries, take your time. 👍
Pleasehelp me my account got banned for 10 years without any reason
Please refer to the private message from @polar marsh for further information, @strange fiber.
yes?
Video is of 3:15 how to send should i trim??
Upload the video to your YouTube account then DM me the link.
Ok
Heyy mr MD plez help
We are unable to provide assistance if you do not ask a question or state a problem, @simple helm. Remember to read through #faq before asking questions in the support channels.
Plez reply
Hello @simple helm! How may we be of assistance?
Hieee my pubg I’d got banned I’m playing game since season 1 and today while playing I got banned for no reason I’m a compitive player played the official tournament since long time I need your help to get my account reviewed @mortal apex
Please refer to the private message from @polar marsh for further information, @simple helm.
Can any one tell me weather using inbuilt dns safe for account or not??
Can any one help me my Facebook account hacked and hacked my pubg account can i unlink my Facebook immediately?
Using DNS is safe, but please keep in mind that it will be, as long as you do not change location, @primal sun.
Can you help here ?
We provide community support only for the global English version of PUBG MOBILE here, @eager bronze.
Please contact the Customer Service in game for further assistance as it is the only one that can help you, with account related issues. You may refer to this screenshot as reference, @magic mantle.
I dmed you the link
Hello PUBG Mobile support team I have an account in PUBG MOBILE, which is confused with a Facebook account My Facebook account was stolen and consequently my PUBG Mobile account was stolen Please help soon.😫
I did like this but they asked me about bill before 3 months and I don’t have it i have all the bills but that one i dont
@olive dove hello, i have an issues, and my friend account, was banned withount any reason! He didn't played with any hacks, or other things, he didn't team up and he didn't use any things for being banned, what he can do about this?
Please refer to the private message from @polar marsh for further information, @night cloak.
I'm unable to save pics from game 😐
Please contact the customer service for further assistance, @versed hare.
Maybe he has hidden characters in his IGN.
region/country?
India but how does that relate
You can try to send those ones that you have for now. See what they are going to say and follow all the steps required, @magic mantle.
I found him, It was smooth photo but I was thinking ã instead of ä but thank you for help!
The game banned in this region, so requesting/downloading resources requires you to have access to the game servers which might be blocked. It is similar to trying to contact the customer support or accessing the Ban Pan station.
And what happens when you try to save one now? can you share a screenshot?
Sir 1 may I have not received a uc so far, but I have not received a uc so far. In-game customer assistant is not replying. Sir games are not responding.
@polar marsh reply
@polar marsh why this delay my UC please help me
Tested this and it works fine for me.
The image size is around 100kB (not big of deal) but just in case make sure that you have enough storage in your device. Otherwise, It might be glitched in your account so client repair might help with this.
7gb+ free space and already tried repair. doesn't work.
In such case, you may report this through the in-game report feature. You can also submit a report in #old in compliance with the channel's pinned instructions.
In which channel should I report cheater?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @gray shale . This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Thank you
Hello pubg mobile offical team this player using bad languge in my team plz ban this player for repect
@calm hemlock Go view their score statistics and you will find an option to report them.
ok thanks
hello my account is vietnam version i was going to ask something
We provide community support only for the global English version of PUBG MOBILE here, @pine hamlet.
Pubg mobile will come from vietnam version to global transition form this year, I want to know
Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you will have to either play your account in the Vietnamese version or you can create a new account in the global version.
When do you update the device list for 90 FPS?
When do you update the device list for 90 FPS?
Over time, more device will support 90 FPS.
@night cloak My device supports it has a 144hz screen but I still do not get 90 FPS and the description of my device says that it is for 90'fps
@night cloak my phone is an Asus rog 5
@night cloak If it is a device released recently (this year), it will be slowly optimised.
@night cloak I bought it about a month ago. Do not know how long it takes to optimize?
@night cloak It can take sometime. No ETA, unfortunately.
Hello
@night cloak I will wait for that 😥
I spent 90 uc by mistake and now I can't buy the royal pass because now I have 510 uc is there is a way to get my uc back?
I got video from him displaying his safe hack. This is enough proof to ban him. User id 5524750262 https://youtu.be/pvFhYlQDB3o <@&639889499718942720>
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lapis plover.
Once spent, you can no longer get it back.
Hello, PUBG company. I want to cancel the connection of the extension number because it causes problems for me. Please respond as soon as possible
Many of the players facing bluetooth latency problem while playing matches
So we have no choice to use BTmono app
So i request that you can include the function of that app in game itself
So we can play game without any audio latency problem
Please consider it.
Unlinking the phone number once linked is not possible, however you can contact customer support for assistance in proceeding to unlink.
Please contact the customer service for further assistance, @real eagle.
Please use #old to share your feedback and concerns.
Customer service in game ?
I am playing pubg mobile since 3 years and begged for only thing today my brother accidentally changed my server so please change my server back to asia
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5222359766
The name of the account user M5〆MAFIA
Please refer to the private message from @polar marsh for further information, @whole valley.
unfortunately, but you will have to wait for the cooldown to end before you can switch to another server again, and that's the only way, @crimson salmon.
I installed pubg global using pubg instagram website, after downloading it is showing problem while parsing package. What should I do?!
Why, when I connected the adapter to my phone and turned on the game mike, I didn't hear the sound in my headphones just on the phone? and when I turn off the microphone, everything is fine, that happens to me only when I connect the adapter to the capacitor and my headphones to the pc
@polar marsh @night cloak
It's either due to low storage space( around 7 GB ) or the full package is not downloaded, @south stone. Try re-downloading.
Ok
Matching of iPad players with mobile players is totally unfair. They should be matched either with ipad players or emulator players
@night cloak Could you try the same on a Discord call with your friends and see how it goes? I’m not experienced with adapters.
@feral forge i am playing pubgm since its launch and that’s the return gift I receive
@night cloak In discord everything is going well for me since I have discord on my pc and it just happens to me with my asus rog 5 I previously played on iphone and everything worked well for me and both adapters are the originals
@granite hatch It is actually unfair everywhere. After iPad, people will say that don’t match people playing on 7 inch phone with people playing on 5 inch display phones, don’t match 30fps players with 90fps players. There will be more or less differences everywhere. Emulator is completely different because it lets you use mouse and keyboard, while none of the other phones does.
@night cloak Maybe you wanna ask in a Asus Rog 5 forum or Facebook group to see if anyone faced the same issue. And, if they did, what was the solution that they applied.
My account is hacked
@night cloak ok Thanks
@edgy haven For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.4 in #faq for further instructions.
nothing else can be done, you must wait for the cooldown to end.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @ember tiger.
I can't understand this event, plz help
Please report the channel via this form and the accounts via in-game, @ember tiger.
You pay deposit. You get 20x of deposit in return when you purchase the outfit
And the outfit cost is 2600 UC Right?
Yes. So if you deposit 10 UC, you will get 200 UC return and if you deposit 30 UC, you will get 600 UC return upon a successful purchase. You will also get some popularity items.
Lol they number 2,3 using Invisible Cheat
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @jaunty verge. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
I have poco F3 device but the 90fps option is not available. Is there something that i must do or will it be available in the next update?
Does that mean that if i pay 130uc now then at the end of the event i get the outfit?
@onyx dagger
Ping me if you answered to both of my queries please
You can make 1 deposit. Either 10UC or 30UC
What settings in developer settings make my pubg not crash or lag
Hello one hacker killed me PLZZ ban him🙏🙏
What settings in developer settings make my pubg not crash or lag
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tulip nymph. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
You can disable your device's developer mode as a whole and see if that helps.
Ok, that explained a lot thanks
I have poco F3 device but the 90fps option is not available. Is there something that i must do or will it be available in the next update?
No the problems they before when I enable the mode
And when disable the mode it not work
What is the best tablet for playing pubg mobile or pubg mobile lite?
Ipad 7-8
Make sure your display is set to 90htz from phone settings. If it's still unavailable, feel free to report it in #old
what about amazon fire hd 10 9th gen?
The Fire HD 10 is powered by a 2GHz Mediatek MT8183 octa-core processor and 2GB of RAM. There are 32GB and 64GB options available, both of which support up to 512GB of external storage with a microSD card.
Operating System: Amazon Fire OS
Screen Size: 10.1 inches
Dimensions: 10.3 by 6.3 by 0.4 inches
CPU: MediaTek MT8183
It is set to 120hz but ingame it doesnt go higher than 61 and only extreme is available
This is not a good tablet
ik there is pubg mobile lite too
Please discuss this in #chat or #pubg-mobile
ok
Ok, sorry
What settings in developer settings make my pubg not crash or lag i try turn the developer mode off but it not work
Please state your issue in a more detailed way, @thick girder. Is your game crashing?
Ye
I do that many time it still not work
I got 1.1gb in storage left to
And am device got 2gb ram
If nothing works, and since it has only 2 GBs of RAM, I sugest you to upgrade your device.
Boi I cant upgrade rn only on summer
Before August and my parent say he buy me oneplus 7 pro in summer so I got wait I just want play pubg rn cus I dont want to be bad rank
You can try the Lite version of PUBG MOBILE. It is compact and eats less processing power.
Who knows what is the highest version of PUBG I tried 1.3.1.99999999 which is the highest version that has worked for me I tried to open my account that was uploaded by the thief, but it does not open and gives me an open message on a higher version than that.
Can I transfer my pubg mobile account to pubg lite
Your only solution for this issue is the next update. Once the latest global update is released, you will be able to log in with your account.
How the only solution and the thief was able to raise the issue?
When is the new update on what date
Your account has been accessed through a modified version, it cannot be undone.
We're expecting an update soon.
Well I only want the highest version in this update
Changing the version may cause other problems and threats to your account. With the release of the new update, the game will readjust the version difference.
No problem, I just want only please, higher version please
Please you will not lose anything if you say this
just number
Please contact twitter support for assistance.
Ok
Please contact the in-game customer service for your issue, @gleaming coral. Modifying game files is a violation of the terms of service and could get your account banned.
Well no problem I want to block my account by doing this What is the highest version?
We cannot provide you that. Please stop repeating the same question.
PUBG MOBILE I did not do anything and I did not violate the rules. Why was my account banned for no reason? i m banned cause my friend login with facebook and me at game with twitter ! I never use a cheating method because I am wronged and I do not use a method of cheating really
my.ID 5166733078
country/algeria
Please help PUBG company
Please refer to the private message from @polar marsh for further information, @night cloak.
Hello, @spark wigeon. How can we help you?
Please refer to the private message from @polar marsh for further information, @spark wigeon.
I don't know why pubg doesn't give him ban he is playing with the hack on live stream
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.
Dear PUBG MOBILE official, I am Emre Derdiyok, owner of account number 5107996818.
Since 2017-2018, I have been playing the account with ID number 5107996818 on mobile, and I made my first payment around 2020, I have always played the game actively and in accordance with the rules and until this time I have not been banned in any way.
As a mobile player, I continued as an Emulator on May 4,2021 and my account was completely blocked from the game for 10 years (03.00 UTC+3) on May 6.2021. I consider this obstacle is an unfair action for me and I would like to point out that absolutely no cheating or that kind of actions was purchased in my account. After reexamining my account and confirming that I am a fair player, I want my account to be opened. I kindly request you to do the necessary and inform me.
Please refer to the private message from @polar marsh for further information, @iron abyss.
ا
What i have to do
Please contact the customer service for further assistance, @civic plume.
Is config safe if we only use it for fps boost?
Wher is this
No, it's against terms of service and will result in an account suspension
But my one friend is using it for 3 years and he didn't got any ban
Hello my facebook account got hacked and i my PUBG account was linked with the FB only so i got banned for 24 hours and now i can't even connect with the account because it was linked only with FB and the Facebook is deleted i hope you help me this is the ID : 5299607420
Hey I was playing a game and suddenly it kicked me out and when I reloaded it gave me the error code 154140716 what do I do
Report them by using the in-game Report button.
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @brave carbon. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
pubg hack in play store lol
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @static root.
I cannot log in to my account. I play from the third season. I charge the account every month more than once in two years. I paid more than $ 10,000 on the account.
Hello,PUBG MOBILE , l know that you are very busy due to the large number of messages . l had no problem with my account. My account has been banned for no reason and l swear to do or use external materials ans that l play clean play and l make very careful to comply with the terms and integrity of the game.
l ask you to solve a problem as soon as possible because l am wronged, Thank you,PUBG MOBILE.
The account id 5294392527
The name of the account user『 MCH』SACHA
Please refer to the private message from @polar marsh for further information, @earnest garnet.
Please contact the customer service for further assistance, @shrewd vortex.
Still waiting for PUBG to help me with my account, days to weeks to months,
Is pubg mobile down? I get the message that I don’t have internet connection when I try to log in with Facebook. (Yes, I have internet connection)
My id was hacked by hacker and after that i banned for 7 days... Today it got unbanned and now i can't able to login with same social id it creates new id can anyone help
Unfortunately you can't recover it if your social media account was unlinked.
Anyone have the internet issue ?
Not any other options???
I do
@sick shale
I cant connect to pubg , i have internet , it works Ok fb,Instagram etc but on pubg wont
Me too
I have a friend , and His playing it right now , is in a match
So how we talk to pubgm , to solve this problem
I want to lift the ban on my account, since I have not violated the rules. Please look into my ban again. Thank you and for your great efforts.
my id : 5259801351
Please refer to the private message from @polar marsh for further information, @cloud sky.
@jolly sail, @tranquil fossil Feel free to submit a report about this issue in #old with following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country
does anyone know if it is possible to get the email I put in the pugb?
I don't want to use my account anymore since the hacker gets access to it. so I wanted to get my email out there.
Unlink email
@sick shale numeric Iser identificările is the pubg mobile id?
Yes
It cannot be unlinked
How bad! :(
Contact customer service via in-game settings if your account is hacked and they will assist you.
@sick shale 5190384100 iPhone 11 cellular Romania
Not here but in #old and write details of the issue
I have already contacted them, and they have not helped me. Since I can't have the account just for me. So I wanted to unlink my email. This is sad.
My personal data is more important than a game. I prefer not to have my email there than the cost of having my data.
@sick shale i Typed and now i need to wait 6 Hours 😆
You can edit the message
Same issue with me
WHEN IS PUBG INDIA COMING BACK?!?!
(ping me please if u answer)
Please refer to subpoint 4.10 in #faq for further information, @tawdry apex.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @peak geyser.
Please report the channel via this form when it opens up
pubg pls add id card in the future events, i just want to change my old name
same
Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Feel free to use #old for feedback and suggestions regarding PUBG MOBILE
Please refer to the private message from @polar marsh for further information, @night cloak.
@sick shale hey bro , is anything wrong going on with portugal servers , cause game stucks at loading screen and cant proceed
My account got hacked and hacker unlinked my fb now i can't able to login anyone can help??
Please submit a report about this issue in #old with the following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country
We currently don't have any information about this and you may contact customer service via in-game settings for further analysis and optimizations
Hlo
We are unable to provide assistance if you do not ask a question or state a problem, @paper owl. Remember to read through #faq before asking questions in the support channels.
hi
We are unable to provide assistance if you do not ask a question or state a problem, @worldly sandal. Remember to read through #faq before asking questions in the support channels.
What rank is required for doing video review
Please refer to this channel's pinned messages for further information, @brave carbon:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
@brave carbon This one
My pubg account is hacked is there any possibility to get help from pubg mobile I try to chat with Ingame system but couldn't get much response
Do you have access to your game account, @prisma vine ?
@tough karma No information about the upcoming RP rewards
Sir this players using no Recoil esp hack i report many times but no ban
Every match he come and kill me by no Recoil and esp player I'd 560225034
My account haked
I need technical support. I lost $ 10,000 on my account
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tiny moth. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Please contact the customer service for further assistance, @shrewd vortex.
I'm trying but not answer
Please refer to the private message from @polar marsh for further information, @rigid socket.
Can you take a screenshot of the conversation
How can I get my hacked account of the hacker unlinked all my social media. I have all the proofs that the account is mine
Unfortunately that isn't possible if you have lost the access of your game account, feel free to contact customer service for further assistance.
But I have spent my my account over 4000 dollars
Is that the last message sent by you today?
Yes
Wait how can I send you guys all the information about my hacked account like all the payments that I have done
I'm open my account 2018 and sen all invoices
Be patient please, they will respond as soon as possible. It takes time due to large amount of support requests everyday and to verify the information you provided.
Hello, I accidentally threw a complaint about a friend after he jokingly killed me during a classic match, as a result of this complaint, the friend was banned for 2 months. I do not hold any grudge and have no complaints against him for that incident, is it possible to return him the opportunity to play?
Hello Mr rebel is there a way I can call someone about my issue because it’s not fare to lose an account that’s cost me over 4000 dollars plz I need ur help there must be a way
Thanks
Nope
Only customer service in-game can help you, but still I don't believe there's a solution sincs you have lost your access to the account.
I have talked to them when the hacker took the account and they told me that they have unlinked his email and now the account does not have an email to login in to I think
What is the crew obstacle?
are you rooted or jailbroken @chrome swallow
can you hit details and take another ss
Ok
U cannot
He or she has to give u the role
I'm the leader and the Id got banned what to do now
Hello
refer to this message,@icy raven.
How can i report someone who is phishing for a pubg acc?
Uhh
I dont like clicking linls
So uh
In-game?
Click on their profile picture from chat and on Report Player button
@sick shale what if i have the pic proof and player id and i can also ss the site he is telling people to go to (i didn't go to the site btw)
Can i dm you it?
Cuz am new here
Its a screenshot
@simple summit There are tons of these websites and nothing can be done about it but you can report the user who's sending these links in-game to customer service.
With evidence and user details
Ok ty
Please avoid going off-topic, @icy raven. You may have unrelated conversations in #chat.
Ty moderator, tell em they should promote you
Please refer to the private message from @polar marsh for further information, @sharp parcel.
Goodnight! Who can I contact from support?
stop spamming
i believe it is called the Sunshine 2.0, it will automatically adjust the display's backlight even if auto-brightness is disabled, and i'm afraid there doesn't seem to be a way to disable this new feature, @weary summit.
please state your issue here.
Where can I see my accounts registration date ??
Okay. So this is something about MIUI?
The problem is that my account was blocked for no reason! For 2 years nothing superfluous has been used and no rules of the game have been violated! I don't know where to go, support in the game is dead, only BOTS answer there!
Please refer to the private message from @polar marsh for further information, @pure crater.
how may we help you, @warped niche? and please do not bypass our profanity filters.
yes, MIUI 11 i believe.
away go
stop spamming
hello, @night cloak. If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:
-
Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.
-
Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.
-
Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.
if you do not require any assistance, please move to our discussion channels, @warped niche.
hello .. i get ban for 10 years without reasons i want to know why ??
Please refer to the private message from @polar marsh for further information, @willow panther.
what ?
Hello. I did all the missions for the lucky egg event and I collected them all but they disappeared. Is this some kind of glitch?
Greetings! I am CFGSNEYK, my game ID: 5452673924. On April 26, 2021 at 4:41 pm, my account was blocked for an unreasonable reason. All attempts to write in those. support through the game led to the same answer, "Violation of the user agreement" did not receive any specific answer, tk. the same BOTS answer there! I will not say that millions of rubles were invested in my account, but not a little. Think for yourself, a reasonable person began to invest money in an account and use something prohibited? I think no! For 2 years, there have been no violations on my part and could not have been, I know that in online games it is very easy to lose your account. I will give you an example, I have been playing the WARFACE game for 9 years, and have never received a lock, the account is still alive. You do not block cheaters who play several seasons in a row, but touch those who play normally. I created a new account for a while, and I assure you, it is impossible to play there, in every game there are cheataks IN EVERYONE! I shot videos, on Instagram and on tik-tok, if it was so, if it was that I used something forbidden and would break the rules of the game, I would not make a movie. I do not already know where to go, be sensible, double-check your decision and make sure that my account is clean. If necessary, I can provide a complete overview of the place and computer where I play! Thank you very much for your help!
Please refer to the private message from @polar marsh for further information, @hard helm.
@lime juniper
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @surreal elm.
You can provide any information you might have regarding cheat software and its distribution, through this survey:
▪︎ http://cheat-collect.pubgm.cc
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sharp rampart. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
I play Pubg Mobile at 90 fps over Gameloop, these are the applications running in the background, there is nothing but my account had been warned for 10 years, even before it was eaten. Afterwards, we re-entered the game (3rd person Livik Squad) in the middle of it and I was banned when I re-entered. I want my account to be reviewed again. Part software etc. I don't know what happened because of the emulator. I don't know what happened. I need your support.
ID: 510900820
NICKNAME: SpSeidel
Dear PUBG developer team, my active PUBG account has been unfairly banned (on april 25, 2021). I did not use any cheats in the game and did not do any illegal actions that caused me to be banned from the game. I think I am not acting inappropriately. I want to request a proof of why you closed my account. I request that my account be reopened as soon as possible. I wish you good work
Account ID: 5364038485
Username: CLTForsaken
Account level: 75
Please refer to the private message from @polar marsh for further information, @acoustic forge.
Hello, my friend’s facebook got hacked and the hecker linked his email and blocked facebook. He can only login using twitter and he is trying to ban his account for 7 days to completely gain control of the account. My friend spent money on his account and It would be a shame to lose it. Can he get some help please? He has all purchase invoices and his full twitter account details. Thank you.
I got banned 10 years fo no reason am pro player and tournaments player i am playing pubg since 3 years am ranked player number 26 global in evoground and i am leader of prof clan number 1 in evoground for 4 seasons in row also am streamer and youtuber I teached many many player how to play the game fairly how i got banned? My device is i pad pro 2020 and 90 fps i need to got my i account back its absolutely mistake please help me
Nickname/ PROF〆HIENEKIN
ID/ 558448097
Please contact the customer service for further assistance, @copper spindle.
Why is hacker not getting banned I have seen ad of pubg since 26th of April hacker will be banned no matter how much you paid, is that a joke ?
Please suggest me that unbanned hack as well
New update date pls ?
j
It is not a joke, it is indeed true that players will be banned regardless of their spending in-game.
As per my experience, I've gotten many rich hackers banned. They have max level upgradable weapon skins and limited edition items.
Unfortunately it will take a while to ban hackers who use hacks that are harder to detect. It took me many tries to get some hackers banned (some whom I've met in classic matches multiple times before), some took me 2 seasons of reporting to get them banned
today I was happy because a hacker that I had denounced was banned :)
Hey My account was hacked by someone and unlinked my social accounts , now i cant login or access that account, I have all the UC bills which I spent to that account , how to retrieve that account @polar marsh
Contact ingame customer service. We can't help you with account related issues.
There is no such option as of yet. You can contact ingame customer service to do that.
Hi there, i lost my account few moths ago because my phone was broken. The account was linked to google play. I am currently using an i phone, i also lose the access to my email that i used to register. Is there any way i can recover my account?
stremre
Where is version 1.4
Hey i wanted to apply for esports room card
Hi I lost my account 1 year ago it was only connection with Facebook and with and phone number which is lost and I lost my email id connected with that account I have contacted many time to the support team but they told we can't do anything
You have yo recover your gmail, login using it on an Android, link another social media like facebook or twitter. Only then you will be able to login on your iPhone
The customer service is not respond.
Please refer to the private message from @polar marsh for further information, @unkempt magnet.
Please refer to the private message from @polar marsh for further information, @rustic berry.
How can i recover my gmail? Since i didn’t put recovery number or email
Since customer support team receives 100s of messages every second, it takes time to process each request. Please be patient and wait for a response in-game
My Pubg I'd hack plzz recover
I have to complete all the requirement for the pubG partner title can anyone tell me how can I get
Please contact the customer service for further assistance, @glossy maple.
I send it yesterday and still no reply. Tf
It might take up to a week or more to get a reply.
My account account on pubg mobile link to my gmail bro. But not playstore. The hacker change all my social media
Can you still log in?
Now no. Always sayong newest version. I dont know why
In that case, you have to wait for a reply from customer support.
Hey i wanted to apply for esports room card
I want to unlink all social media that not mine using my gmail that link in pubg mobile
Refer this, @outer lichen: #questions message
You have to contact the in-game customer service for this, @bright perch. As I could see that you've contacted them, please wait patiently for them to get back to you.
last night I was blocked for 60 days and I was hacked and the game system blocked me
Please refer to the private message from @polar marsh for further information, @finite raptor.
See i just downloaded pubg again and downloaded the resources pack of 300mb and after that it shows error 20 and if i click retry it starts downloading again (please help)
i cant log in with email in game but i can log in with any social media but email no ? any solutions please
@polar marsh
Please delete your game and reinstall it from your Google Play Store or AppStore.
Its banned here
Please contact the customer service in-game for further assistance in this regard.
@celest shadow i mean global version works in india but the only problem coming is that rp download
Please refer to this message for further information, @sly thorn.
Okk
@celest shadow there are so many faqs how can i find mine?
Ok
@celest shadow but pubg global works in india
And they even said in kr version
To play gl

#faq - subpoint 4.10:
we are unfortunately unable to answer any messages related to PUBG MOBILE in India.
Sorry im disturbing u but it's important
Okk
Am facing this issue from 6 days without any reason
How to get pubg title
Ok
@celest shadow when is pubg india coming?
You will need to agree and abide to the user agreement. If the system detects suspicious activities within your account, you may be banned. However, as long as you do not violate the user agreement, you should be fine.
Which title?
@celest shadow
;-;
I am using official app I downloaded it from appstore legally but still i am facing this
@celest shadow pubg partner
Pubg dominator
Please refer to this message:
Should you have further concerns in this regard, please contact the customer service in-game.
Hello i got message today from talent championship that pmco eligbilty for my team and i filled the information , can i know what region i will get and when email will reach ?
@celest shadow first before 7 or 8 days i was using pubg on android phone and I downloaded the game from somewhere esle rather than playstore but now i am using in i phone and 100% legal is anything gonna happen now ?????
Hello, @solid light. You cannot unlink your e-mail or phone number at the moment since this feature has not been implemented yet. You may share your suggestions for the game in #old. Thank you.
You should be contacted via the contact information you provided with more information. Please be patient.
Should it be group stage invitation ?
If you had downloaded the game previously on a third-party website on your Android device, and logged in with your account, this could be what the system detected. If you are no longer using this, then you should be fine. Please abide by the user agreement.
@celest shadow now i am using iOS device and I downloaded it from appstore so now its fine right??
Unfortunately, I do not have any information about this yet.
Yes, it should be fine.
@celest shadow and what about warnings am still facing when it will be stop ??
Did you agree and abide to the security warning yet, @smoky zinc?
@celest shadow 6 times i got the warning and 6 times i did agree and abide 🤷🏻♂️🤷🏻♂️
You may want to consider reinstalling your game and use another network connection to log into the game.
@celest shadow I reinstalled the game 2 times from appstore and I changed my passwords and all
@celest shadow i think after update it will be ok???
You should contact the customer service in-game if you require more information in this regard, @smoky zinc. They should be able to assist you further.
@celest shadow how?
This is illegal. They change the files to make newest version?
Teamers in solo.
teamers should be reported in-game, @hardy bronze.
Teamers in solo
@hardy bronzePlease use the in-game report feature to report teamers.
Not showing up in ban pan
Ban pan shows progress on cheater reports and not teamer reports.
Why separate ?
Cheaters and teamers are given different punishments.
Whyyy suport frome in game is sooo badd
I want to unlink my email frome game
Can someone help me?
I got even the bills frome emails to prove is my account ,nothing is working
please contact the in game customer service, only they are able to assist you with account related issue, we cannot help you here on discord in this regard.
So no chance beacouse in game customer service is very bad
Nice ,spend money in game just so the customer servici replying the same answers every time:)
Can i get the invite of PUBG INDIA Discord server
you will need to answer the FAQ bot's question correctly according to your issue, before you can get redirected to the proper customer service for further assistance, @wanton kindle.
please google it, @topaz flare.
I tryed all ,nothing is working
It s beacouse they didn t add in game the problem i have ,to unlink the mail by losing the adress not the password
emulator support??
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
We are unable to provide assistance if you do not ask a question or state a problem, @fierce rapids. Remember to read through #faq before asking questions in the support channels.
Hello
Hello, how is it? I need help. The game account is classified for 10 years without any reason, and I have evidence. I did not use the hacker and did not violate the user agreement and I could not speak the English language.
Please refer to the private message from @polar marsh for further information, @craggy knoll.
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @fierce rapids. Remember to read through #faq before asking questions in the support channels.
Please state your issue here, @fierce rapids.
India
Help when i want to link my phone number it shows parameter error 1
Id - 7360574509
Ign - SLAYER彡AARUSH
Frozen for 1 month
Please refer to the private message from @polar marsh for further information, @night cloak.
Need 90 fps in realme x3
Chinese Malaysian kid players are yelling slurs at me
All of the above three are kid players
Nothing but noobs and swearing at me
Arguing and making no sense after all
please report them through the in-game report feature, @snow lintel.
this method is currently still in beta phase, you might face some issues while using it, please try again after some time.
Please provide 90fps in realme x3/x3 superzoom, they have 120hz screen refresh rate and Snapdragon 855+ processor.
Hey, sorry for the late reply!
You may check the official rulebook from our website or refer to the rulebook for the specific tournament.
https://esports.pubgmobile.com/
Is there any 100% spawn location for planes?
If you are referring to the Motor Gliders, they spawn randomly but can usually be found near roads, @cloud heron.
Ok:)
hey if you get banned and tier resetted do you get the season rewards
My account is banned for 10 years for no reason. I need help.
Please refer to the private message from @polar marsh for further information, @bitter hedge.
Hi a hacker hacked my account and banned it please help.
Hello Can u help me
I have banned for 3 days , the reason u say is I didnt download the game from play store or app store. I played this game for 2 years , and I didnt download it from another source , please help my rank was Ace and now Bronze !?
Please refer to the private message from @polar marsh for further information, @lean rapids.
Please refer to the private message from @polar marsh for further information, @viscid pawn.
should be yes, since the rewards are based on the highest tier you have reached through out the season.
please contact the in game customer service for further assistance.
however, if you no longer have access to your game account, or your account is currently banned/permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.
can I get UC back if I bought something by mistake?
@trail rose Anything spent in-game is not refundable.
When the s18 rp lock
There are many reasons, @trail rose.
@winter wind It will be locked on the 15th May.
@vocal thorn I recommend reinstalling the game and using your mobile data to play from now.
Yes. There’s a date on the RP page. Just below the rewards.
Ok
My account was linked with only Facebook and now my Facebook is disabled permanently so my account is not working what do i do? Pls help I've had that account since season 4
Hello?
Your only option is to recover the Facebook account somehow.
When will next season comes
If you had linked it earlier, it wouldn't be an issue and you would have been able to log in with you Play Games account easily. But if Facebook was the only social media linked to your game account then there is no other way, @steady bay.
Season 19 starts on May 17th.
Okay!!!
need access to emulator chat
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
@storm flume
@storm flume uc not received please action check the video please help
I have parchesd 600uc for buying rp but the uc is not showing in my accont pls help me 😭😭😭😢
Pls
Please follow the customer service's instructions carefully, and be patient for their response, @balmy sparrow.
Where did you purchase the UC?
@celest shadow in game
In pubg
Q 1.Can the account data of PUBG Mobile Global be transferred to Battleground Mobile?
Q 2.What will happen in the Indian version of accounts that were ban in global servers of pubg mobile?
Can I unlink my phone number from my pubgm account?
Pls help i have buyed in pubg
When did you make the purchase, @narrow gate?
You cannot unlink your e-mail or phone number at the moment.
@night cloak here
@celest shadow help me
Please refer to my previous message, @balmy sparrow.
@celest shadow sorry for bothering but my clan mate changed his server yesterday and he lost everything
the UC skins and etc
Did he obtained the outfit from an event, @neon cliff?
no it was a noraml outfit
all of his skins got removed.
even the gun finishes.
Please have him report the issue in #old, or you may report it on his behalf. I recommend providing with as much details as possible, as to what happened and what outfit/weapon finish was lost during the process.
Alright thanks alot! and sorry for bothering u ❤️
Hello, my account was banned for nothing. Please review the ban. Cheats and bugs were not used, the account acted by agreement. My id: 547963220
Please refer to the private message from @polar marsh for further information, @pine copper.
No worries at all. Thank you for reporting.
Can i remove my email link with my account
I want to play PUBG
@neon cliff tell?
Please contact the customer service for further assistance, @little siren.
Same 
im sorry im not aware of the answer 🙏 please wait till a moderator or an admin comes
Feel free to play! Also, if you're looking for players, feel free to check out #activities.
Is finger socks allowed in official tournament?? Cuz my fingers is too sweaty 😢 please let me know!!
@vagrant forum
@polar marsh not helping uc purchase not received please I am already send all information please help in game purchase why
Please report it through http://cheat-collect.pubgm.cc, @marsh tide. Reporting it through this form is the fastest and easiest way of making the security team aware of the cheat. Your report here will be removed since it contained the link to the website and we would not want our server members to access it.
@balmy sparrow, please contact the in-game customer service for this matter as they are the only ones who can assist players with such issues.
Seriously?
I want to suggest a feature...
I did report in the game also @vagrant tulip
@vagrant forum in game send information
Does somebody know how to see full character on devices like iphone XR?
oh wow
thank you
Can we unlink account from pubg before 7 days???
Hmm ok.
One second
Why does my tdm gets stuck..i cant play i cant ser any teamates.enemies ..bo ammo in guns. Tried repairing.. it's been More than 1 year since i am facing this issue.. if i try to play tdm from another account in same device with same net then it runs well..? But i encounter the problem in my main account its disgusting 😩😩🥺
See*
Then why does it runs smoothly.in another account..with same hd pack.🤔
Hdr
Oh ok thanks
Ahhhh.. so any solution?
If you want i can send you the proper link of the video...
I don't know why we can't do heal battles in karakin, me and my teammate were playing together and the enemy was in the cave so we decided to do heal battle and we started using first aids at 75% health but idk why we died at the same time
Should i reinstall then?
Did more than 56 times..and did reapir ingame
.and reported...more than 100 times... .talked to admins too..
Results: nothing ✖️😶
But we were spamming on the heal option and why we both died at the same time?
What do you mean? I dont understand
Lower phone (than mine) with same isp ... Runs tdm runs welll 😑
I have a query regarding update 1.4.0 :
Will 90FPS be available to more devices, and if so, what devices will have 90FPS enabled?
Yes but I don't have any video about this
I send the all payments
From 3 months ago
But i cant show the payments here because im not allowed to do that
Sent
Ohh i play on non- hd pack. 😶😑..
Ok ok thanks again
Can you send me the patch notes of 1.4 in text please?? Or screenshot of that
Oldest like one year ago and something like that?
I can't access it, the website is banned here
Should i send to them my all payments?
Alright ... also what does "OPPO devices now support displaying spawn island" mean?
Its better?
Are you sure it will fix this problem???
The screen of redmi note 9 pro is of 60hz but the game dont support 60fps
My account has been hacked I need everyone of you to help me
096367 83653
This is hackers number please help me
Contact him
My account has been hacked I need everyone of you to help me
096367 83653
This is hackers number please help me
Contact him
My account has been hacked I need everyone of you to help me
096367 83653
This is hackers number please help me
Contact him
I already sent the payments from 3 months ago,now i have to send the first ones?
🥺🥺.
Its been more than year now. .tried all those thing but nothing happened 😑
Someone from here told me to send the all payments from 3 months ago
But fine
Im gonna send it now,thank you soo much
You think this is what its missing?
The rest of answers are good?
Slow mode is on I can't now . since i did it already 🥺😶
I guess it was when i linked an a account on the game,so i added this date
The screen of redmi note 9 pro is of 60hz but the game dont support 60fps
It is wrong?
Just want my tdm to run well..
Just wasted 7 days room ..since I can't play .so bit frustrated..
But when i connect a vpn and play it runs well though. .😑
(Ps: i don't support using vpn)
DNS??
1.1.1.1 ??
The first payments it means my first payment on that account,right?
My account has been hacked I need everyone of you to help me
Please dm me to get his number help me please
No
I need public
Support please
I don't quite understand what that meant 😅
There is any other way to find the date of my registration account?
I think this is the correct date
From this screenshot
I sent the payments
Now i have to wait?
I hope that it will work
This turn:')
May I know where you're from?
I mean the country.
My account got hacked. .i have the access but the hacker still got access and removed all my friends
How can i remove his linked devices
Please contact the customer service in-game for further assistance in this regard, @cedar merlin.
.....
Gotit
@celest shadow changing dns is safe nha ??
I mean it would not cause any termination to my account?? Nha ?
Yes, it is perfectly fine to change your DNS settings.
💜
Why is it showing ?? Vpn sign above. ?? @celest shadow ?
Is it normal or. Wot
Someone login my account i dont even share password with anyone
My account got hacked
@celest shadow
Hi, please someone help me i can't get any match solo or duo from start of season 16 server restrictions i tried to change server i get only this message ( Unable to get match )
hi I need help... my friend plays pubg on a touch screen laptop .. she said that she just shot the ground and then her account got banned. then it kept getting banned like 7 more times without any reason... a lil help?
This is normal, it is a DNS not a VPN.
You should contact the customer service in-game and the customer service for your hacked social media account in question, @night cloak. Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
Hi, please someone help me i can't get any match solo or duo from start of season 16 server restrictions i tried to change server i get only this message ( Unable to get match )
i get band 10years
Please refer to the private message from @polar marsh for further information, @golden thunder.
is 90 fps config bannable?
It is not allowed. Use of unauthorized third-party software or methods, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
ok thx
Match making duration depends on how many players are currently matching/playing in that specific mode, map, perspective and timing. Please try changing the settings above and see if that helps.
i just saw it in yt
But before 60 days server change restrictions i get match on any server within seconds after clicking Start Button now i am waiting from 3 hours to get solo or duo match pubg mobile is for everyone solo duo & Squads please don't push solo and duo players to play in squad
Hi @polar marsh
My I'd:- ٭IGxSlore٭ is recently banned without any reason I stay in lobby and sometime later a popup occurs on screen Data has been changed and and login my I'd again then my I'd get banned for 10 years
Please unban my I'd
I didn't use any cheats and 3rd party applications on my I'd
From S2 I am playing Pubg decently
Please help me
Please refer to the private message from @polar marsh for further information, @ember tiger.
Hi
We are unable to provide assistance if you do not ask a question or state a problem, @ashen smelt. Remember to read through #faq before asking questions in the support channels.
My account has been banned for 10 years
And I have not broken any law or engaged in fraud
What is the solution to lift the ban on my account?
Please refer to the private message from @polar marsh for further information, @upbeat bridge.
My pubg acc was ban it was linked to twitter account i changed the email and phone number of that account can i create new pubg account with that now?
Please refer to the private message from @polar marsh for further information, @night cloak.
@night cloak nope
My account has been banned for 10 years, I haven't used any hacks, what should I do? please help me
Please refer to the private message from @polar marsh for further information, @honest cipher.
Hey everyone,
I have been seeing many post regarding ban of account even if the user is not involved in cheating.
My question: Is it okay to spend the money on the game and get ban randomly in the future?
You will only be suspended if you violate the user agreement. Please ensure that you abide by it at all times.
Please avoid going off-topic, @main anvil. You may have unrelated conversations in #chat.
Please avoid going off-topic, @potent stone. You may have unrelated conversations in #chat.
Where is the user agreement list?
How can I get glacier?
By opening Classic crates.
when is metro going to be chapter 4
I tried to change my region back to Pakistan but i don't get the confirmation code?
Any trick about glacier? My id is new
lol no
In late 2021.
#news message
Feel free to join the PUBG MOBILE Pakistan regional community for further assistance in this regard. You may find the invite link in subpoint 3.1 in #735483472432594994.
It depends on your luck.
Can you please send me the link?
Hallo i need help with my account acn anybody help me please
Please contact the customer service in-game should you require assistance with an account related issue, @warped adder.
@celest shadow i did that more then 10 times i have not become any help i need to talk to an a human please
Please contact the customer service for further assistance, @solar bolt.
I play PUBG since 2018 and I spend more than 4000€ on my account and from 3 months someone steals it because he need money and when i reject then he banned my account i really need help or talk to someone please
Please refer to the private message from @polar marsh for further information, @warped adder.
Ingame
Hİ
how may we help you, @worldly sandal?
Hi @polar marsh
My I'd is banned without any reason I stay in lobby and sometime later a popup occurs on screen Data has been changed and and login my I'd again then my I'd get banned for 10 years
Please unban my I'd
I didn't use any cheats and 3rd party applications on my I'd
From S2 I am playing Pubg decently
Please help me
Please refer to the private message from @polar marsh for further information, @swift path.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @pale latch.
You may report it through the form when it opens up again on Monday, @pale latch.
Is there a battle grounds mobile India discord server
Hi I'm band for 10 years I'm so sorry for chitinf I never agin chiting way is my ac an ban?pensive
Please refer to the private message from @polar marsh for further information, @night cloak.
@celest shadow can u tell me that which website is trustted webiste for Buying Uc
@void lark https://www.pubgmobile.com/pay
Hello PUBG MOBILE, I know that you are very busy with messages, but I have a problem with my account. I have been banned for no reason. A problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id: 5199969207
The name of the account user : Bírla
Please refer to the private message from @polar marsh for further information, @drifting lagoon.
You may search that on Google, @crisp sequoia.
Click on the link, it is the official Midasbuy website, @void lark.
@celest shadow is there is any info about new season or update when it will realse
The new season will arrive on 17th of May.
And update is coming on May 11. For further information, checkout the #news.
@night cloak is there will bread redemption in royal pass
No such information. You will know it on 17th May.
@night cloak ok thanks for info
Hi amazing kind lady, hope you're doing well and I'm well too thanks for asking. I would like to know on Monday after the update will there be región ranking or not? Thank you and have a blessed day amen 🌹
Help me to unlink the 2 social media. My acc ount hack
One way to open is phone/e-mail. But it says newest version
@spare bison There is a region ranking already, no?
@bright perch Wait for the update coming on May 11. There’s no guarantee you will be able to access after that but worth a try.
How do I ban my account for a week, unlink the hacker link to my account Not a duplicator program?
Sorry for not making myself clear. I wanted to claim that will it continue to get refreshed as every other weeks before 2 days that the update is gonna get released?
Hi , please can u help me
@spare bison Yes. It will refresh every Monday and will reset with the new season.
@tawny pecan Aloha! How can I help you?
i am trying 10 minutes to get this picture without the gun
someone send me
Thanks madame and have a good evening 
pls
How do I ban my account for a week, unlink the hacker link to my account Not a duplicator program?
thanksss
You are welcome.
You should not deliberately suspend your account. We recommend that you contact the customer service in-game for further assistance instead. You may refer to subpoint 5.4 in #faq for further instructions.
I want to unlink the thief's account and close the account for a week A month ago I have been trying
@night cloak
Hi mam , I have banned for 3 days for no reason , last season I got ban for 1 day
Today morning I just played a match solo vs squad and got 22 kills and I got a ban for 3 days !! , I use ipad 7 , I dont know any source to download the game , I just know play and app store , I am scared to get a ban for 10 years if this problem will continue , I played this game for 3 years from 20-3-2018 ، please help me , what the wrong ?
Please refer to the private message from @polar marsh for further information, @tawny pecan.
It's not possible to unlink the email. Please contact the Customer Service for further assistance.
How do I find out when I created my PUBG account?
There’s actually no way to find the exact date, @static bloom. You can find when did you install the game from your app purchase history.
hello guys i just got banned for no reason my id is 5622812220 i just wanna know why is that happen bcs iam not a hacker and there is no one have my account so why is that happen?
Please refer to the private message from @polar marsh for further information, @lavish chasm.
hello bro, why was my account banned, even though I was not cheating?
Please refer to the private message from @polar marsh for further information, @eager warren.
Hey pubg! How can i get midas buy redeem code?
What is this?
Hey pubg my email and facebook got hacked and my acc was linked to both and hacker has changed the version please help me to recover it
As this will be a new content in the game, we are not familiar with it ourselves. Please stay tuned for the update on May 11 for further information.
Ok bro sure. 💓
Where to enter control codes
Please contact the customer service in-game for further assistance in this regard.
Ok surr😐
From Settings: Select Controls > Customize > Layout (1/2/Large Icons) > Search Method and enter the 19-digit share code.
Okk thanks :)
if pubg bring back the s4 girl face im gonna bloody uninstall it
because nothing worth it in this game anymore -_-
Hello I wrote to PUBG customer service to retrieve my account I sent them all the information and evidence about my account, the most important of which are the receipt pictures of my purchases in the game And they said they would fix the problem How long do they need to solve the problem A short period of a short period of a month?
Please read Sub point 5.5 in #faq.
Hi Bro I Want Help In Unlinking Gmail(3rd Link)
Not possible, you can only unlink social accounts.
How to unlink social accounts in 1 sec
Nope it possible
Are You Staff Member
That is not possible.
Yeah
You may contact customer service in-game regarding this.
How Much Time It By YOur mind
Hi
Plz Tell Me What You Think How Much Time It Take
Kindly refer to the bot's message which has tagged you above.
We are unable to provide assistance if you do not ask a question or state a problem, @cosmic prairie. Remember to read through #faq before asking questions in the support channels.
Hello dear admin
Hello can anyone help to recover my friends and remove the hacker from my account?
They hacked and removed all my friends and also connected their email
do i get this mission if i kill someone with hands
I wanted to report that my account was hacked
Same Problem But It Take Too Much Time
Melee means Pan , sickle , crowbar Machete. So the answer to your question is no
Hello ... My account has been banned for ten years and so far I have not known the reasons, despite all of this. I have not modified the game files and have not used cheat programs. Please help..thank you.
Please refer to the private message from @polar marsh for further information, @weary spade.
Hi
If i purchase "rp activity pack" after i reaching 100 rp , will get my 2000 UC back ??
Does this channel help with hacked accounts?
please contact the in game customer service for further assistance, as we are not able to assist you with account related issues here.
Why@feral forge
Frozen
If you have missions left to complete the rebates then yes, you can get your UC back.
help
After purchasing the RP activity pack, the points you get from missions will be converted into Mission Activity Points at a ratio of 1:1, every 1000 points can be used to claim rebate rewards worth 1000 UC. You may refer to the link below for further information:
▪︎https://youtu.be/mX-xvslBtV0
can you help restore my account
i lost 600 uc
