questions

[night cloak]

Sir ingame support has been saying the same thing , my doubt here is , are they noting the complaint i gave after they sent it to the technical team?

i mean i updated them with some more infos , but they keep on telling the same

[celest shadow]

You may ask other players in #pubg-mobile.

[night cloak]

hey in which mode of fps do you play in pubg @celest shadow

[celest shadow]

As the customer service mentioned, they will contact you again once they get further updates regarding your issue, @night cloak. Please wait patiently.

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[night cloak]

at first my complaint was taken as one account removal , but now hacker linked 3.

[lyric lodge]

when i open pubgm in lobby after 1 mint a music started i cant mute music . it is very irritating. plz help

[worldly ginkgo]

Whom do i report telegram channel providing cheating tools. I got a bulk of telegram channel links all providing cheat tools & new way of cheating ideas, cheat developers, etc. Filled with such stufs.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @worldly ginkgo.

[night cloak]

Why did I get ban? I was banned for no reason, please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[feral forge]

do you want to disable all the music in lobby? or only the PUBG MOBILE album music ?

[smoky horizon]

does anyone know to inform me when the next update of the pugb comes out?

[storm flume]

We currently do not have a specific release date for the upcoming update, @smoky horizon. Once we do, we will publish further information in #news.

[glad sigil]

@lime juniper i have recieved 20 copyright strike from tencent kindly help me otherwise my channel will teriminated in next 7 days

@celest shadow

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @glad sigil. We may otherwise have to mute you.

[tulip sparrow]

Hello i want to reporting about cheating in the game and i have video

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tulip sparrow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[thorn apex]

@onyx dagger

[celest shadow]

Please do not advertise here, @drifting sable.

[drifting sable]

ok @celest shadow

[hot patio]

Hi,
I want to change my location / Region in Pubg mobile but i have to wait 40 days. Is there another way to change it. Thx

[clear spindle]

Only option is to wait.

[tulip sparrow]

This for cheatres

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tulip sparrow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[tulip sparrow]

In bounous challenge game

[queen marlin]

will fool m416 come again

[queen marlin]

anyone can say

[twin lily]

Battleground mobile india is launching tomorrow

[pallid briar]

We don't have information regarding this But Keep an eye on #news and in game!

[queen marlin]

ok

[night cloak]

Hi

[wise tinsel]

Hi ,
My account was hacking and the hacker banned it to unlink Twitter by 3rd party apps and and the account banned for 10 years
Can you help me
Thanks.

[night cloak]

Oof

Hi

Help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

👀

Remove bugs and glitches from the game 💀

[tender quartz]

Character Id :-5348296501
ACC ban for no reason ......

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tender quartz.

[feral forge]

please share your concerns and feedbacks in #old, @night cloak.

hello, @wise tinsel. if your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[wind cargo]

I want to be banned from the game for 7 days for the person who stole my account to walk away🤭

[wise tinsel]

@feral forge 😫 😩 😫

[onyx dagger]

It is not possible for us to help you suspend your game account.

[hearty dust]

Hello pubg mobile I know that you are very busy due to the large number of messages . I had no problem with my account . My account has been banded for no reasons and i swear to do or use external material and that I play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged .
Thank you ,PUBG MOBILE
The account id:5390186853
The account name user :》رآآنے》

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hearty dust.

[whole flicker]

When the game is launching

[hot patio]

Need help,
I want to change my region but i can't beacouse i have to wait 40 days. Is there another way to change it??

[night cloak]

You have to wait.

[vague girder]

how can i fix this error ? someone scammed my account and did this

[storm flume]

Please contact the customer service for further assistance, @vague girder.

[vague girder]

how can i contact customer service if i cant even log in

[hot patio]

And why i can't get the m416 ice-skin 😭😭

[scarlet sparrow]

Good evening, my account was blocked for 10 years, I have never used third-party applications and cheats, I played in many famous Russian teams, I was just banned from the game, can you help me? You can check that I have never used cheats.
Help me, please, please review my ban id: 520525939 help me please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @scarlet sparrow.

[vague girder]

lmao

[celest shadow]

You can contact the customer service from the login menu by selecting the Help button.

[vague girder]

will they help or are that only bots ?

or if they work , how much time it will take to recover my account

[celest shadow]

You will need to answer the FAQ bot according to your issue, then you will be connected to the proper customer service representative for further assistance, @vague girder. We are unable to provide you an exact or estimated time in that regard.

[vague girder]

Ok thank you

[deft jolt]

Hello, my account has been mistakenly blocked. false allegations have been made for violating the user agreement. Naturally, I did not violate anything. How can I unban my account?

Game id: 543113215

Thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @deft jolt.

[real eagle]

How i can i remove the link with gmail ?

[vagrant forum]

You cannot remove or change the linked email, @real eagle.

[real eagle]

@vagrant forum what if i completly
removed it from google it will work too ?

will totally disabear in 14 days

[vagrant forum]

I do not think so. You can try contacting the in-game customer service instead, @real eagle.

[errant violet]

I was just banned for 10years I've been playing since season 1 and never had a problem I got the error message a week ago about being login to a newer version and now my account is banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @errant violet.

[vast ruin]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id6503373097
The name of the account use[£kroos£]

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vast ruin.

[night cloak]

Hello
Can someone help me and tell me why this thing this thing didn't finish?

[timber mural]

Hello 'I had a problem with the shipment of pubg uc , and the discount was made twice, and I do not know what the problem is. I spoke with customer service and I did not get a satisfactory response.

[serene bear]

Hy @polar marsh at which region or country does Bonus challenge available..??

[olive dove]

We do not have a list of those countries.
If it is not available in your country yet then please wait patiently.

[olive dove]

Such inquiry should only be directed to in-game customer support, please try again and wait for them to assist you with your issue.

[timber mural]

I contacted them inside the game and there was no satisfactory response

[olive dove]

In order to complete this achievement you need to fail in finding any legendary or above items [mythic] while opening 70 crates [each crate worth 120 UC]. Basically, don't open premium crates as you are granted to get legendary item for each 10 crates [granted for the first 30 crates of those].

[night cloak]

how do people find how will next season look like

[olive dove]

There are some clues sent to #news , keep an eye on this channel for future announcement.

[night cloak]

he has a pubg mobile season 19

[olive dove]

Such videos are not official announcements, which means they aren't confirmed.

[night cloak]

👍

[surreal elm]

Where do I report channels selling pubg accounts?
Is it not against community guidelines to sell your accounts such as 'pubg partner' Account

[fluid copper]

I still have not had a support response about my account?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @surreal elm.

[mortal apex]

Please refer to subpoint 5.5 in #faq.

[surreal elm]

@clear spindle does it count as cheating content? Or copyright content

[fluid copper]

What?

The last time they answered me was on Sunday, May 2 and they closed the conversation

[storm flume]

Please send your concern in #copyright and wait patiently for a response, @surreal elm. We may otherwise have to mute you.

[clear spindle]

A violation of the terms of service of PUBG MOBILE, @surreal elm. Please report it in the form for the team to check that.

▫️ https://bit.ly/3soBavK

[torn ginkgo]

what can i do,i turn back my hacked acc with newer version,but now i dont have maps and anything

[weary oracle]

My account was hacked and hacker wasted my UC

[storm flume]

Please contact the customer service for further assistance, @weary oracle.

Please contact the customer service for further assistance, @torn ginkgo.

[solar orbit]

Hi Sir, Recently i got banned for ten years. But the metter of sorrow that i did not break any kind of violating Ragulations. What can i do now? Please help.
Id : 5633733333

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solar orbit.

[stuck tangle]

Hello my name is Amar Škapurević im 14 and am playing ubg moble about 3 years.I conected my account with facebook.But i used vpn to play turnamets for uc and indians hacked me.I was 56th level my id is

5278301530 and my name in pubg is AmarSkapurevi.Please help me to return it i had Sara wich i geted with caracter cupons.I will stay playing on my new acc ProGamerKA

THANX FOR READING😀

[tender marlin]

my youtube channel got terminated without any reason i got 20 copyright strikes from tencent. Need help

<@&639889499718942720>

[hollow hedge]

#copyright

[olive dove]

@stuck tangle is your account hacked or banned?

[stuck tangle]

Hacked

By indias

I used vpn

[torn ginkgo]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @torn ginkgo. Remember to read through #faq before asking questions in the support channels.

[torn ginkgo]

my acc was hacked,but i turn him back with newer version,but now i dont have maps and others

[olive dove]

You need to retrieve your hacked social media, then contact in-game customer support to secure your account.

[stuck carbon]

Sir Recently i got banned for ten years. But the metter of sorrow that i did not break any kind of violating Ragulations. Please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stuck carbon.

[olive dove]

the new update will be released soon. This should solve your issue.

[stuck tangle]

My account was connected with facebok i lose facebook and mail too

[olive dove]

If you do not have access to your socials media, It won't be possible to retrieve your account.
You may contact customer support for further assistance through:
▫️ Login Menu: Select Help in the top-right corner of the login menu.

[stuck tangle]

I contate everyone on mails instagram mesanager but they dont answer i try pubg suport but it didnt help

[olive dove]

I understand but still customer support is your only option.

[stuck tangle]

Can u help me aneything pls i didnt enter my acc 295days

[olive dove]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

[stuck tangle]

Okey bro😔

[viral pulsar]

@lime juniper can I use vpn for crate opening only?is it safe?sorry if I disturbed you

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, @viral pulsar.

[round robin]

do not tag upper role for Technical related questions. Tag any moderator for queries 🙂

[viral pulsar]

@stuck tangle ohkk thanks for replying

[stuck tangle]

❤❤

[viral pulsar]

Oki

[void lark]

@olive dove i have issue when i enter TDM it doesn't show my teammates and my opponent team because of this issue i can't play TDM

[olive dove]

did you try to repair your game?

[void lark]

@olive dove And it doesn't not my guns

@olive dove how to repiar

[olive dove]

From the login menu, at the top right of your screen.
You will find a Repair button click on it to repair your game client.

[void lark]

@olive dove it will be okay after rapairing

[olive dove]

This issue might be due to an issue with your game client, network issue, or device issue.
Repairing will solve the 1st so you need to make sure you have stable internet connection and your device in a good state.

[void lark]

@olive dove i have better net ok i will check

[void lark]

@olive dove thanks bro it wroks thank you

[olive dove]

Glad It did, have a great day/night ahead.

[austere wigeon]

Season concept.

1. Season name: Chernobylincident.

2. Rewards: free: vector "Graphite and Fire", parachute "Graphite and Fire" and 100
   pieces of graphite. Paid: Suit of a fireman (HPC-2) or a soldier, avatar "Eternal memory", frame "Graphite and Fire", SLR "Radiation". You can also buy skins for RP points.

3. Premium case: suit of A. Dyatlov, V. Legasov, L. Bryukhanov, B. Shcherbin, as well as an NPP engineer and liquidators from the roof.

4. mode. Map: Chernobyl nuclear power plant (all). 32 people fly in 4 helicopters, 8 people each, and at this time (at night) the reactor explodes. The battle is night. Around 4 blocks lie pieces of graphite (radioactive, and in order not to be irradiated, you need to place them in a lead container), which can be collected and exchanged for a syringe with anoirad or a jar with it. In the very heart of the block (in the central hall and in the shield room) there are 2 pieces of uranium each, which can be exchanged for 5uc.

[if anything, contact me, I have ready-made drawings and skin blanks].

[scarlet flame]

That's a nice concept my guy

[tawny orchid]

@olive dove plz help me these ban 2 day now 10y whay

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawny orchid.

[olive dove]

Thank you for your suggestion, better to suggest this in #old.

[austere wigeon]

@olive dove OK, thanks

[balmy sparrow]

In game center assistant not reply why

[icy skiff]

This harassed me and insults the sister and my mother Without reason and he should be punished
Id:5218456825

[olive dove]

@icy skiff Remove/block him from your friend list after you report him in-game.

[elfin canopy]

Please use English in this server, @icy skiff.

[hallow gulch]

Make sure you're playing on smooth Graphics to get the best FPS your device could run.

Do not hesitate from sharing your feedback in #old.

[thorn junco]

Hello. Someone hacked my personal account and added a special gmail link to it, and he was provoked when playing and entered the account, and he entered my account at the time of the game, and told me that the link cannot be canceled before 21 days of its date. linked. What should I do please help me

[storm flume]

Please contact the customer service for further assistance, @thorn junco.

[limpid spruce]

When Vikendi is coming back?

[tulip perch]

Hello! I need some help. I recently deleted my Facebook account that is connected to my pubg and because of this I can't log into my main account to which ive spend months on and alot of money on

[hallow gulch]

No confirmed date for the map's return. Keep an eye on #news for future updates.

[balmy wadi]

hello

[hallow gulch]

Do you not have any other social linked?

[hallow gulch]

Hey! How may i assist you today?

[balmy wadi]

I would like a PUBG Mobile partner

[storm flume]

Please refer to this channel's pinned messages for further information, @balmy wadi:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[thorn junco]

@hallow gulch My friend, why don't you help me? And do not give me any response other than to other people

[crude dragon]

Need help my clan is hacked
Someone hacked my clan and he kicked me then he sell my clan to other person.
Please help
I have enough proofs.

Please help fast asap. Else i think he can hack my account also.
So plz help me 🙏🏻

[hallow gulch]

If you're unable to unlink a social account you do not want, you should contact customer support in-game.

[hallow gulch]

How did your clan get hacked?

[crude dragon]

I dont know brother

[thorn junco]

@hallow gulch He tells me to wait 21 days before deleting the link, what do I do now

[crude dragon]

No i not unlink any social media

I have screen shots

If you like i can dm to you

[hallow gulch]

Please contact in-game support as you were told, there is nothing we can do regarding account related issues.

[crude dragon]

!pixel help me

I spend almost 2 years to make level 9 clan 🙏🏻

[hallow gulch]

Only the leader can transfer the leadership, otherwise a player is not able to kick/manage the clan. That being said, there is sadly nothing we can do, @crude dragon. Please contact in-game customer service for assistance.

[crude dragon]

Brother i know thats why i request to you

Please check that user history you will get what he do.

If you get me wrong ban my account and device permanently and take a legal action on me.

[balmy wadi]

I need The Fool M416 , can I
?

[viscid bluff]

Account banned without any reason id: 5179804165

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid bluff.

[hallow gulch]

Please note that the staff here on discord are not affiliated with the in-game support team, Therefore we cannot assist you further.

[crude dragon]

Then what i do sir ?

[hallow gulch]

The m416 is no longer available. You may buy it in Case it gets released again.

[hallow gulch]

Please contact in-game customer support.

[crude dragon]

There is no option

Where i can get support ?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @crude dragon.

[olive lichen]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and

integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5138790715

The name of the account user GoNeR彡

[polar marsh]

Please refer to the private message from @polar marsh for further information, @olive lichen.

[rose hinge]

Hello. help please, how can you find out to which mail you linked your pubg mobile account

[zealous turret]

Hello am I allowed to report new cheats for the new update that is coming to pubg mobile or should I wait?

[night cloak]

Hello my account have been started from the beginning why is that

I had 5 sessions pass and more stuuf

[feral forge]

we cannot help you in this regard, it is your own email so only you should be able to know it.

[feral forge]

refer to 5.1 and 5.2 in #faq, if you fulfil the requirement to report it in the form.

could you please elaborate, @night cloak?

[wet osprey]

My account changed to the Vietnamese version, I want to return to the global version

[normal fulcrum]

Unfortunately, account once logged in to VN version cannot be reverted back to Global version @wet osprey. You can continue to play on VN version or make a new account on Global version

[warm heart]

I have a question can I change the email I use to link to pubg not the social media one the one below that I don't use that email anymore

[hallow gulch]

Sadly, you will not be able to do so yourself. However customer support can, please contact in-game support for assistance.

[warm heart]

I have tried to contact customer support however when I get to purchase history and date of regestration I get confused

Where do I find my date if regestration as I have switch my device before.

[wet osprey]

My account is old, there is no solution to my problem

[normal fulcrum]

Nothing can be done

[hallow gulch]

You will be able to find the date of the first social linked through your achievements > social > scroll down until you see the achievement called ''linked''.

[wet osprey]

Ridiculous PUBG: company with all due respect to you

[normal fulcrum]

Feel free to post your feedback in #old, @wet osprey

[warm heart]

Is there a way to have a faster way of unlinking social media because something happened and she needs it to be unlink asap

[nova stirrup]

Hello Tencent team
My account has been banned for 10 year due to violation of rules
I did not violation any rule so please unban my account
I am PUBG Player of SEASON 2 and i am very fairly playing this game. So please help me and UNBAN my account. Thank you team pubg

PUBG ID 5168527655
Nickname- Name 4enDON'T

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nova stirrup.

[warm heart]

Hello I was wondering how to unlink social media account faster because something happened to my friend account

[normal fulcrum]

We can't say if there is a way to speed up the process. It totally depends on customer support.

[night cloak]

hello

hello my account i loggen at pubg at facebook is hacked can you help me to change my login method to twitter i have my PUBG ID if you need

[hallow gulch]

Please contact facebook support regarding your hacked account.

[vital folio]

helo my pubg account got hacked but i still have acess to my account the hacker have only acess to twitter and i have acess to google play game and a email address kindly help me to unlink twitter

[storm flume]

Please contact the customer service for further assistance, @vital folio.

[cold thistle]

Heyyy i need help!
My Account got banned for 10 years (wrongfully) 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cold thistle.

[night cloak]

I already contact with him but no way to reactivate the account my account hacked from Indonesia facebook can't help me what can i do please help me

[hallow gulch]

Contact PUBGM's customer service in order to get the unwanted Facebook account unlinked.

[vital folio]

@hallow gulch ????

[hallow gulch]

Please contact customer support for assistance.

[night cloak]

my account was banned wrongly i don't know why i am not use anything and not brake the rules

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

can you send my the email i contact at it

[balmy sparrow]

Hello pubg mobile sir in game purchase uc not received. please help me in-game team service not reply 😔

[thorn apex]

The email is for general queries only, they wont be assisting you with that issue. Contact ingame customer service, you can refer to subpoint 5.4 of #faq for that.

[topaz rampart]

Why am I not able to buy any amount of UC when I try to buy some?

[thorn apex]

Wait for 12-24 hours, if you don't receive the amount purchased contact ingame customer service and provide a screenshot of the receipt and purchasing time/amount.

[balmy sparrow]

@thorn apex 1 May 2021 perchase Date Screen shot send in game center assistant not reply 😔

[thorn apex]

Have patience, the customer service receives an enormous number of requests every day, if you don't receive a reply within a certain span of time, kindly remind them about your issue by replying to the ticket.

[undone basalt]

heloo pubg mobile support ineed help ?? please

😩

؟؟؟

[brave wolf]

@undone basalt state your issue

[undone basalt]

i lost my account in 2020 apr and no one help me

[undone basalt]

i lost my account in 2020 apr and no one help me

i need to talk with some in support game pubg mobile to help

nothing help me support game and here no one i need to talk with some

[undone basalt]

help me please

[brave wolf]

If you don't have access for game then won't retrieve. contact responsible Media customer support to retrieve social media account first .

[undone basalt]

My account was stolen in April 2020
On the game center
After that, I canceled the link to the game, unfortunately
When you log in to the social networking Facebook
I could not log in to Facebook, the reason, the email,
I did not open the email since the year,
and the company canceled the account,
and I contacted the Facebook company many times,
and I could not return the account,
so I have an ID account on the PUBG Mobile game
and contact support Unfortunately, they did not help me,
thin i contact on discord support PUBG mobile they send to support to the game the same thing they didn't help me .
so I want to get the account back because I paid a lot of money on it
IF you look to my account no body use my account untel this moment

And I have a YouTube channel and I have some video for my account,

[sick shale]

@undone basalt Nothing can be done if you have lost access to your game account. Contact customer service via in-game settings for further information.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mystic spruce.

[opaque pumice]

Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @opaque pumice. Remember to read through #faq before asking questions in the support channels.

[rose orchid]

Take action against him

Uc seller

<@&481161015728406538> @hallow gulch and error

He ia carding and selling uc and this is completely illegal. Check out his bio.

[brave wolf]

@rose orchid Please report it through https://bit.ly/3soBavK and wait patiently.

[night cloak]

I always lost my gear set when i enter metro, now i lost myself

Economy game be like

What a profit

[feral forge]

and please do not mention the role unless there's an emergency related to the discord server, @rose orchid.

please use #old, @night cloak.

[weary finch]

I have 1.3.1.15075 version, can you guys tell me which way the hacker logged to a newer version which is what? help

[dusky yarrow]

Hmm hey can anyone tell me where is gun armoury location now from the lobby?@feral forge

[weary finch]

Hello

[storm flume]

Please contact the customer service for further assistance, @weary finch.

[willow briar]

how to slove this plz

[feral forge]

the one to equip weapons for arena mode, @dusky yarrow?

[weary finch]

Hi i have version 1.3.1 now the hacker logged in some other version and the game is saying i can't login

[feral forge]

please contact the in game customer service for further assistance, @weary finch.

[willow briar]

can u please help telling how to solve the new godzilla event

its like a puzzle

[weary finch]

I have been waiting since 5 days and before i was even able to login, now the hacker can easily unlink my account in 7 days,, good

[willow briar]

@feral forge can u please help telling how to solve the new godzilla event. its like a puzzle

[fathom fable]

I got a ban wrongfully

[dusky yarrow]

No no not that,this one

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fathom fable.

[glad rose]

Wtf glitch or vot this problem I am facing 😑

[willow briar]

@feral forge can u please help telling how to solve the new godzilla event. its like a puzzle

[thorn apex]

you can find that in inventory by clicking on this icon

[feral forge]

it is for you to download and print it out to make one of those.

[glad rose]

Bug not solving <@&639889499718942720>

[dusky yarrow]

Okay thanks

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @glad rose. You can also submit a report in #old in compliance with the channel's pinned instructions.

[willow briar]

@feral forge cool thank u so much

@feral forge so its not an event in game to solve?

[glad rose]

Many times I reported 🙄

[feral forge]

no

[weary finch]

How many genuine people have given up on support and lost their account?

[willow briar]

@feral forge thank you so much for ur reply u r amazing 🤗

[olive isle]

Cheating content report link

@woven atlas

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @olive isle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[olive isle]

@woven atlas give me YouTube video report link

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @olive isle.

[olive isle]

@woven atlas bro i can't report YouTube channel. Because he have custom link how i report

@feral forge

[gentle isle]

Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
ID: 5369510461

Email: [e-mail]

My account has been hacked

hacker linked facebook and google play on may account .

Dear Pubg Team, Recently I have received a message "Your account will be banned for violating regulations unlocks on (17.04.2031)
then it's showing account is disabled. But I had not done any violence against pubg guideline please return my pubg account.
ID-  5369510461
Nickname - ISRAELPEOPLE

[feral forge]

hello, @gentle isle. if your account gets suspended, and if it ends up being permanently suspended, please know that there is absolutely nothing we can do to help. PUBG MOBILE's policy is very clear that it does not matter who made the account get suspended, whether it was the owner or someone else using the account; because, as per the terms of service that every player acknowledged and accepted upon their account creation, the owner is solely responsible for securing their account. If the system detects that unauthorized activities have been performed on your account, there is no way the customer service can restore the account after a suspension.

[olive isle]

@feral forge please tell me

[feral forge]

please wait patiently, will get back to you soon.

[feral forge]

hello, @olive isle. Please open the link on a PC or use desktop mode on your mobile browser. Open any of the videos on the channel and then click on the channel name. It will redirect you back to the channel's home page with the standard URL.

[slender roost]

When is the new update coming out

[storm flume]

We currently do not have a specific release date for the upcoming update, @slender roost. Once we do, we will publish further information in #news.

[gentle isle]

@feral forge I need help Please, the account has not stopped completely, there is a problem please

[olive isle]

@feral forge i am follow this process but i can't report. I will give you that channel link on dm

[polar marsh]

Please refer to the private message from @polar marsh for further information, @harsh storm.

[feral forge]

we cannot assist you with account related issue here on discord, @gentle isle. and please refer to the previous message that i mentioned you above.

[gentle isle]

@feral forge Please, can you explain more

[feral forge]

securing your account is your own responsibility, no matter if it was yourself, or someone else who hacked your account and lead to a 10 years suspension, nothing can be done after that, there's no way to unban an account after a suspension.

[high frost]

Fair competition notice is to monitor my gameplay with security measures.For how many days will they monitor my gameplay?

I want to know becuase i can be in some relief that my account is safe now

Rather than being afraid of 10yrs

[feral forge]

no information regarding that, you may try contacting the in game customer service for further assistance, @high frost.

[fierce kernel]

@feral forge when did batleground mobile india come

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @fierce kernel.

We provide community support only for the global English version of PUBG MOBILE here, @cold hawk.

[flint narwhal]

Hello, can you help me retrieve my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @primal birch.

[storm flume]

Please contact the customer service for further assistance, @flint narwhal.

[flint narwhal]

<@&481161015728406538>

Hello, can you help me retrieve my account

[clear spindle]

Contact the in-game customer service for account related issues, @flint narwhal. No need to mention the Moderator role for these.

[storm flume]

Please do not use languages other than English, @bright kettle. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[bright kettle]

<@&481161015728406538> Hello, my account has been hacked. Writes to the account logged in from a newer version, the person hacked the link, but I still have Facebook and mail, please help

[clear spindle]

Contact the in-game customer service for account related issues, @bright kettle. Please do not use the Moderator role mention unless it's a server emergency.

[flint narwhal]

@clear spindle I did so and I couldn't find any solution except to go here and try to clarify the problem

[serene bear]

@polar marsh at which country or region does bonus challenge unlocked???? Can you explain me...!!!

[feral forge]

Bonus challenge is available only in Middle East and some other certain regions.

[clear spindle]

What was your issue, @flint narwhal?

[chilly cradle]

@feral forge which certain regions? can you tell me

[clear spindle]

We do not have information regarding this, please contact the in-game customer service.

[weary finch]

I did. @clear spindle

Day by day the hacker is gaining more control. Today I am not able to login.

[clear spindle]

Wait patiently if you have contacted them.

[flint narwhal]

My account was banned for 7 days because I was playing with someone who used the cheat program and I didn't know that, and then when I logged into my account I was surprised by my 10 years lockdown. @clear spindle 😫

[polar marsh]

Please refer to the private message from @polar marsh for further information, @flint narwhal.

[chilly cradle]

can anyone tell me when will ranked arena come

[vast totem]

Hello @clear spindle I have to enter 7 times to participate on giveaway?

[tepid scroll]

Why I am facing this issue? My ping is good

[vast totem]

@tepid scroll try to remove Cache, from app or restart ur device or check speed mobile network

[tepid scroll]

I am using iPhone how can I clear cache?

[weary finch]

@clear spindle I contacted support using my account only. Now how do i know i got reply?

[night cloak]

Are you talking about your frame drops?

[tepid scroll]

yes

[night cloak]

You’ll get a notification if you’ve then enabled, @weary finch. If not just check the support Center regularly.

[night cloak]

Which model iPhone?

[tepid scroll]

iPhone 6s

[night cloak]

Your phone is old, therefore it’ll struggle to run PUBG MOBILE smoothly. You can upgrade your device or try playing PUBG MOBILE LITE.

[neon walrus]

hello can u help

[night cloak]

State your issue please, @neon walrus.

[night cloak]

This server provides support for the global version of PUBG MOBILE, @silent junco.

[chilly cradle]

@silent junco can you give me the server link of pubg india

[silent junco]

Are you mad india is in world map so

[night cloak]

Google it.

[silent junco]

Wait

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @silent junco.

[night cloak]

This is also not a discussion channel. You may move else where.

[neon walrus]

i need help can someone hep?

[night cloak]

Kindly state your issue, @neon walrus.

[neon walrus]

my email id was hack and now it is recovered but tha hacker has linked his twitter plzz remove twitter from my id

[chilly cradle]

@night cloak can you tell me in which server or country bonus challenge are going on

[neon walrus]

@night cloak my email id was hack and now it is recovered but tha hacker has linked his twitter plzz remove twitter from my id

[night cloak]

There’s no list.

Kindly contact in-game support for account related query’s, @neon walrus.

[silent junco]

First of all who are you? For saying this You are the ceo of pubg🤣🤣

[neon walrus]

there is no help in game support @night cloak

[night cloak]

Are you from India?

[silent junco]

You are right

[neon walrus]

yes

[silent junco]

So 🤣

[neon walrus]

im in india so no help?

[night cloak]

This is a community run channel. I can report you to a member of staff if you continue to go off topic in this channel.

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @neon walrus.

Please avoid going off-topic, @silent junco. You may have unrelated conversations in #chat.

[neon walrus]

can u come and talk to me in general 1

@night cloak ...

the hacker has linkes his twitter how to remove?

it is saying i can unlink and he wasted my uc also

[grim relic]

I want official link for BATTLEGROUNDS MOBILE INDIA DISCORD server

[night cloak]

Google it, @grim relic.

[grim relic]

Not able to find

[neon walrus]

@night cloak can u come and talk to me in general 1
the hacker has linkes his twitter how to remove?
it is saying i cant unlink and he wasted my uc also

[vast totem]

@night cloak hi I need to do all 7 entries to participate on giveaway??

[night cloak]

Which giveaway?

[clear spindle]

Please refer the Terms & Conditions mentioned in there, @vast totem.

[wanton quail]

Can anybody send me Kr discord link

[clear spindle]

There's no official Discord server for the KR.

[wanton quail]

How to pubg License for tournament in KR version???

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @wanton quail.

[split nebula]

Id- 5533110683
Ign- ıɢXтσхıc
Frozen for 2 months and gameloop is up to date

Please help me and unban my id pubg 🙏

[polar marsh]

Please refer to the private message from @polar marsh for further information, @split nebula.

[odd dune]

Guys my account was banned a year ago, For no vaible reason, The ingame support bot didn't help either, sadly ive'e lost hope, i play eSports, I am FNATIC Rising Finalist too (i have all proofs),, Never Cheated all on my own, IN-GAME Suport says some player contract or what,

i know someone here can really help me, PLEASE brother this is really sad situation for me, i had invested in the account and its gone for some reason unknow (no hack/cheat), Please Help 😦

[polar marsh]

Please refer to the private message from @polar marsh for further information, @odd dune.

[terse reef]

Hi

I want to unlink facebook account my pubg global
I'm already login my twitter account

[weary finch]

What is the latest PUBG mobile global version?

[celest shadow]

Please refer to subpoint 2.5 in #faq for further instructions, @terse reef.

[celest shadow]

Version 1.3.0.

[terse reef]

1.3.0

[weary finch]

But I am on 1.3.1 how is that possible?

[zenith jetty]

Give me battleground mobile Indian discord link

[feral forge]

you may google search for it, @zenith jetty.

[feral forge]

it is because the person who compromised your account logged in from a modified version of the game.

[zenith jetty]

I search it but I don't get it

[cursive latch]

Hello

[weary finch]

so what is the solution now? contact in-game support and wait?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @cursive latch. Remember to read through #faq before asking questions in the support channels.

[bold lagoon]

Pubg! Mobile! India!

???

[feral forge]

yes.

[cursive latch]

I wanted to know why my device doesn't support extreme frame rate even though it is capable... anyone please help

[weary finch]

Okey if the guy remove my original linked account will i still get support?

[bold lagoon]

India

Pubg

[cursive latch]

Anyone??

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @bold lagoon.

[feral forge]

unfortunately, if one no longer has access to their game account, there's nothing that the in game customer service can assist you with regarding this. securing your account and the login method is your own responsibility after all.

[weary finch]

Then why do we have the support team?

[cursive latch]

Where I can contact pubg mobile technical team?

[night cloak]

The support team is there is help users when possible and when possible, @cursive latch. Unfortunately in your case it’s not possible and they cannot help you. After all account security is your own responsibility.

Via your in-game settings, @cursive latch.

[cursive latch]

@night cloak I wanted to know why my device doesn't support extreme frame rate

[night cloak]

What’s your device, @cursive latch?

[cursive latch]

Realme 6i...it's capable of extreme frame rate... another devices with same processor supports extreme frame rate

@night cloak

[night cloak]

If your device does not support extreme frame rate it’s because of one of the following:

1: the game is yet to be re optimised and support your device for this setting.

2: the game is optimised for your device already and runs the game to what works best for your device.

[spice turret]

They blocked my account for 30 days and the reason does not come in the blocking history @night cloak

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spice turret.

[cursive latch]

This device is capable of running in extreme frame rate @night cloak

[cursive latch]

Will it be optimised in future?

[night cloak]

Refer to what’ve said.

They optimise the game to what they know it’s best for your device.

[proper pulsar]

i need help , is anyone here ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @proper pulsar. Remember to read through #faq before asking questions in the support channels.

[ember hatch]

help me

4.4 version

why

[tough flame]

When pubg mobile india version will be launched officially ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @ember hatch. Revert this at any time by sending .emulator in #481204134859505684.

We provide community support only for the global English version of PUBG MOBILE here, @tough flame.

[hollow hedge]

im not quite familiar with what I have deposited. Basically I spent 10 UC to get what? A chance to buy the outfit for 2600 UC?

[normal fulcrum]

You will get 20x rebate of whatever you deposited once you purchase the outfit

[hollow hedge]

oh so if I buy the outfit I get 20x 10= 200 UC. Basically the outfit will cost 2400 UC.

and if I decide not to purchase it, I get nothing

[normal fulcrum]

Yes

[hollow hedge]

What an extraordinary and unique event by PUBGM! Thanks!

[proper pulsar]

my account was hacked.what i do now?

[thorn apex]

Contact ingame customer service.

[lime juniper]

After double-checking, we can confirm that the account was locked awaiting an investigation. He can now log in again. Thank you for your kind understanding.

[warped parcel]

When will current RP end?

[night cloak]

U may check it on Royal pass page

[mortal apex]

05/15/2021.

[night cloak]

Which month is 15??

[still meteor]

@lime juniper

When I logged my account this morning it's show me you're banned I don't know why you banned me I always follow you're security instructions I never break any rules I never use cheats or hacks in Pubg.

Even I reported you alot of cheaters in Pubg and you banned them from help of me you can check into my account reports logs that I send you so many hackers and cheaters account.

I am very loyal player I never team-up with any enemies I remember everything what you write in you're security guidelines I never break you're rules Pubg mobile but why you still banned me for what reason.

I am very good player my giggle and and sporting enemies speed is very good just because of that I am good player people's report my account and you banned me without letting me know.

Please it's humble request to you unbanned my account I play Pubg from season 3 and also I buy RP I never use cheats or hack.

Thanks for reading my message.

Looking forward to hearing back from you.

EXCALIBUR丨X2
ID - 5214050673

[polar marsh]

Please refer to the private message from @polar marsh for further information, @still meteor.

[mortal apex]

It’s 15 May, @night cloak.

[night cloak]

Sorry

[marble totem]

Hello,
I am a competitive player and today I got banned for 10 years while playing custom room without any reason. Also i hardly play classic. Before the matcb I played a tdm. Please check the issue as It's hampering my career.

My in game id: 5133800450
Pov of the match: https://youtu.be/OjXemKIOiuU

I played 2 custom match yesterday and streamed the whole matches. There is no hack or cheat files.

Thanks for your consideration.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marble totem.

[warped parcel]

Thank you

[fleet pulsar]

Good day I got into the game today and my account has been banned for 10 years, I haven't cheated or done anything else, I have three years of labor on that account
ID: 5145085992
I will be glad if you examine

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet pulsar.

[surreal flint]

❤️❤️❤️

[feral forge]

how may we help you, @surreal flint?

[night cloak]

wtf now I went to that event where was godzila and kong and it was written to me that would take -30UC every day

and do i have to pay for the godzila pet

[feral forge]

it means log in daily to collect 1 HOLA BUDDY Voucher of 30uc, not a minus.

[night cloak]

so every day i get voucher uc and i can buy the pet

[vagrant forum]

Information on how to acquire the new companions will be available after the update is released.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

ok thank you

[jaunty verge]

I need help, my message has been delete.. I send it again and got warning from dyno LOL

Who delete my message? Why lol I want say again just got warn lol

[feral forge]

please use #discord, @jaunty verge.

[round lark]

Hello

This is private chat?

[alpine flower]

no this is pubgm support if you have any doubts regarding the game ask here

[civic berry]

can someone help with gameloop?

[round lark]

I want to speak to an employee?

[storm flume]

You can now access #emulator-chat and #emulator-support, @civic berry. Revert this at any time by sending .emulator in #481204134859505684.

[round lark]

.

[alpine flower]

why you can ask your doubts here

[round lark]

So where do I throw it?

[round lark]

I did everything possible, but there is no answer?

[alpine flower]

for what? ASK your QUESTION here bruh whats the matter?

@round lark

[round lark]

My account was banned without any violation from me.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @round lark.

[misty steeple]

Hello my account has been hacked please help me guys to retain back my account

[celest shadow]

Please contact the customer service in-game and the customer service of your social media account in question for further assistance, @misty steeple.

[tired fractal]

is it possible to hide this ingame?

[mortal apex]

Unfortunately there's no solutions for that, as it has been implemented for iOS devices. Feel free to share your concerns in #old, @tired fractal.

[tired fractal]

alright, thanks

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @mystic knot. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[last knot]

Hello! Yesterday at 22:20 my account was banned for 10 years, as well as players who played with me for 7 days (apparently for a game with a "cheater"), but the problem is that cheats and other third-party programs were never used! I also did not use game bugs, the maximum that was a ping all day, everything was loading for a long time. How can this be and what to do? Thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @last knot.

[placid pilot]

Name:- YT | Coffin & YT | RIOesport
Id:- 5187517713 & 5746891126
Device:- Poco x3 nfc
Using sim deta
Country:- Sri Lanka
PUBGMOBILE i can`t log my account new version banner comming.Im all updated.But this banner come.I cant log pubg mobile please fix it.

[night cloak]

Any news of bonus challenge?

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[celest shadow]

The Bonus Challenge event is currently available only in select countries.

[night cloak]

What happens to our coins?

[celest shadow]

I do not have any information if your Bonus Challenge coins retains.

[gritty glade]

When it's Available for Asia Regions country. I have some of the uc amount there.

[hoary jewel]

I Need Help My Pubg Mobile Account Was Hacked

[cunning ruin]

Hello, i need help, i got unranked from regional titles, idk why but i sometimes get this security notice that tells me to abide to the user agreement occasionally, can i know why does it show me unranked in the regional titles? Im supposed to be #7 long shot in Pakistan

[mortal apex]

Please contact the customer service in game for further assistance, @hoary jewel.

[hoary jewel]

I can't able to contact@mortal apex

I Link My Account With Only One Social media account

[mortal apex]

What is the social media in question?

[hoary jewel]

Facebook

I Have Many Proofs Related My Account

[night cloak]

any support member available?

[flint rune]

My I'd was hacked plz halp

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

We provide community support only for the global English version of PUBG MOBILE here, @proven scaffold.

[flint rune]

My global account hacked plz hlp

[night cloak]

i used my 2 nd account which is a lvl 18/19 account. Created on season 15. i logged in today with my 2nd account started a livik match killed 8 enemies & this happend

[hoary jewel]

@lime juniper Help me please

[night cloak]

Is their any rules that states that i can't kill more enemies? WTH!!!

[celest shadow]

Please contact the customer service in-game for further assistance, @flint rune.

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[celest shadow]

Hello, @hoary jewel. How can we help you?

[flint rune]

Help me plz

[hoary jewel]

@celest shadow my global account was hacked

[celest shadow]

If you have an issue with your game account, please contact the customer service for further assistance. Be advised that we are unable to assist you with this matter here on Discord, @flint rune and @hoary jewel.

[night cloak]

i got ban for 1 day for killing 8 enemies in a match with my 2nd account. what kind of rule it is!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[flint rune]

@celest shadow will contact but no solution becouse my contry ben this time pubg mobile global

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @flint rune.

[hoary jewel]

@celest shadow I can't able to login my account Hacker was change Account I'd pass

[celest shadow]

You will need to contact the customer service of your social media account in question and recover it first, @hoary jewel.

[hoary jewel]

They can't Reply me I try alot please help me , I spend my lot time on that I'd 😭 @celest shadow

[flint rune]

@celest shadow plz halp 2 link is my link but first link not my

[celest shadow]

You may refer to subpoint 2.8 on #faq for the social media support links, @hoary jewel. Please be patient for their response, they receive a huge volume of support requests every day.

[storm flume]

Please contact the customer service for further assistance, @flint rune.

[flint rune]

@celest shadow no solution becouse pubg mobile ban at tha moment' india

[hoary jewel]

I Quit The Game

[flint rune]

@celest shadow this is my only one I'd pubg mobile global

@celest shadow india relunch tha game than i need my global I'd plz halp

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements, @flint rune.

[flint rune]

@celest shadow krafton announce today relunch tha game to india I'd has migrated to india virtion our old global I'd than my I'd first link has hacker acces

[gritty glade]

You can ask this to krafton when the game available for your region. Here is only provided support for GLOBAL Version of PUBG MOBILE.

[flint rune]

I dont understand English

[young abyss]

Hello pubg mobile i’m sarixx i want ask questions i got banned 1 months ago i got banned for no reasons i’m live streamer i never use cheating something so when i comet home from work i turn on pc i’m was to updating gameloop its emulator pc you know when i open my account it was banned i was crying I did not even play pubg so I got banned for no reason maybe you guys can help me,here ID:573039803 love you guys✊👑

[polar marsh]

Please refer to the private message from @polar marsh for further information, @young abyss.

[storm flume]

Please do not use languages other than English, @ancient sundial @flint rune. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[flint rune]

Hacker hacked my acount plz remove hacker link from my pubgm acount

[storm flume]

Please contact the customer service for further assistance, @flint rune.

[flint rune]

Coustomer service not remove this

If you not halp me than i quet pubg mobile right now

[feral forge]

only the in-game customer service can help you in this regard, we are not able to assist you with account related issues here on discord, @flint rune.

[flint rune]

No solution in-game than i am try discird

You r coustomer saport only for influencer not for public

[carmine quail]

Where do I report hackers?

[hollow heath]

KFC event only for mena region?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @carmine quail. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hollow heath]

Or the discount code work everywhere

[bronze lake]

Id: 5251727321
Device: K20 pro
Internet: Cellular
Country : Bangladesh
Server : Asia

from Last one week I am facing serious level of desync problem. my ping is 60/70 but still my bullet is not connecting and I am getting knocked out even in cover. game feels Laggy while I have snpd 855 processor. not only me. most of my friend ar facing these problems even after using good Internet connection. we want to play pubg mobile without problems.
Please Help Us.

[feral forge]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

[olive dove]

@steep ivy Selling/trading accounts is against the game terms of service, please do not repeat such requests.

[flint rune]

Your search he fool i quet tha busted game

I don't play pubgm more games r available at tha moment

[normal pecan]

I have a complaint of a bug violation done by my friend where can i report it ?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @normal pecan. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

HELLO

is there any way to unlock 60 fps without using gfx toll

legit method

my device give high game is very laggy on high

[raven epoch]

hello, there is a golden costume event and there you need to spend 1260 uc to join, my son came in and created a team, please take the costume and return uc to me please

[night cloak]

hello

anyone\

[celest shadow]

If you do not have the graphics or frame rate option, then it means that your device is unable to support it. On top of that, you should not modify game files to achieve this as it is against PUBG MOBILE's terms of service.

You should consider purchasing a new device instead that can support these options. Thank you for understanding.

[celest shadow]

UC spent in the game cannot be refunded or returned. We hope you understand.

[night cloak]

thats also right i compelety understand

but

pubg is just pushing updates adna updates and does not optimize game when new update come game become more laggy in patch notes they have wriiten that we make game smooth for low end devices but they only write not apply

in seaso 16 game was smooth but 17 18 very alggy

[celest shadow]

You may provide your feedback in this regard in #old.

[hollow heath]

Is the kfc event only for mena region

[raven epoch]

And if I ask for a refund from the play market for replenishing uc, what will happen then? After all, it was not me who wasted uc!

[astral thunder]

Why does my tdm gets stuck and I can't see my teammates, enemies, no guns ..not satrting.. it been 1 year i am facing this problem..but nothing happend.. the only thing think happened is reply from a bot.in fug feedback section. So disappointing.😖😖

[terse reef]

I want to unlink facebook account my pubg global id
I'm already login my twitter account
Bt my fb account hacked in 4 days ago

[normal pecan]

How u say ur fb hacked

[terse reef]

Please help

[normal pecan]

Go to customer service in the game and report ur prob

[terse reef]

Yes hacked

[astral thunder]

Why does my tdm gets stuck and I can't see my teammates, enemies, no guns ..not satrting.. it been 1 year i am facing this problem..but nothing happend.. the only thing think happened is reply from a bot.in fug feedback section. So disappointing.confoundedconfounded

[lethal atlas]

Hello, how do I contact support? Thank you

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @lethal atlas.

[icy field]

I know a huge exploit. about account theft. I want to report this. please someone of the developers contact me!

[celest shadow]

You cannot get a refund after making a successful transaction.

[storm flume]

Please do not use languages other than English, @flint halo. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Please try repairing your game from the login menu, @astral thunder.

[icy field]

@celest shadow please check dm

[lethal atlas]

Piston

[celest shadow]

Yes, @lethal atlas?

[lethal atlas]

My account has been banned for 10 years, and I have not used the hack

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal atlas.

[celest shadow]

Please consider contacting Facebook's customer service and recover your hacked account, @terse reef.

[astral thunder]

Literally if i had counted how many time i reapired and how many time i reported ingame , in customer service ingame and in discord it would must be around 100 times . But nothing happened. And nothing changed😖😖😖😖 still the same. Thing...

[timid hearth]

I did not understand what is the reason for the band

[polar marsh]

Please refer to the private message from @polar marsh for further information, @timid hearth.

[ruby fox]

I have OnePlus 9r it supports 90fps but not getting 90fps in pubg anyone help

@celest shadow I have OnePlus 9r it supports 90fps but not getting 90fps in pubg anyone help

[gritty bridge]

best setting gameloop for low pc ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @gritty bridge. Revert this at any time by sending .emulator in #481204134859505684.

[icy raven]

Hey i need some help.. as my id is banned (gfx tool) i want to change the leadership of the clan as the banned is has the leadership.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @icy raven.

[sonic fern]

@celest shadow hi, I can't recover my account. My account has been hacked with e-mail. When I want to log in wit mail or social account, there gives "Account has been logged witn a newer version". I've downloaded latest version from Google Play. Please help me

[sick shale]

You can't do that, your only option is to create a new clan until the ban duration ends

[sick shale]

Please contact customer service via login screen by click on Help at top-right and write you problem there

[sonic fern]

I've done but I can't access anyone. It gives a notification about "Pubg Mobile Lite". I don't want an help about Lite. I want to access my Pubg Mobile Account

[sick shale]

Can you take a screenshot of the conversation, please make sure it does not contain any personal information

[lapis mantle]

Hey what the matter with my pubgmobile , when i try to play wich someone who lives in the same country where i live, the game throws me out and says " the game has stoepd"

I reset the game , and try again to play but it kick me out again

[sick shale]

Can you provide a screenshot or video recording?

[lapis mantle]

Wdym?

That how the game throws me out?

[sonic fern]

I will... Can you wait some?

[sick shale]

A screenshot of the kick notice or message

[lapis mantle]

It shows " Pubb mobile keep stoping"

You wont understand anyways the message on the screen because its in latvian language

Then it sayd "Report" or cancel, i click "Report" still dosnt hepls.

What?

[lapis mantle]

Hey ?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @fierce kernel.

[sick shale]

Can't understand either from your message, take a screenshot anyway

@sonic fern Change your game language to English and try again

[celest shadow]

The game may not be optimised to support newer devices for the 90 FPS option yet, please submit a feedback in #old.

[tribal kayak]

Hello My PUBG account is hacked but i am able to access my account but hacker linked his google account and when ever i try to unlink his google account he do login again then process gets cancelled what ever info PUBG want i will give please help invested alot please

, i am able to access the account with email login.

[sick shale]

Please contact customer service via in-game settings if you're unable to use the unlinking feature and request to unlink the unauthorised social media account. You may follow this conversation:

[tribal kayak]

I tried the same thing from last 3 months never get satisfaction reply can you please help me what ever info you want I'll provide you

[sick shale]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[tribal kayak]

Is there any other way to contact support team? like email or twitter support?

[sick shale]

Only in-game for account related issues.

[tribal kayak]

Ok, Thanks for your valuable time lots of love to PUBG Mobile from india.

[astral thunder]

Why does my tdm gets stuck and I can't see my teammates, enemies, no guns ..not satrting.. it been 1 year i am facing this problem..but nothing happend.. the only thing think happened is reply from a bot.in fug feedback section. So disappointing.confoundedconfounded . i did reapair too (3)

[oak kelp]

If for technical reasons I can't currently connect my guest account to Twitter, but I registered the account via my email with password - is this considered in order not to lose my data?

[ruby fox]

@celest shadow when will I see 90fps any date?

[celest shadow]

We recommend that you link your guest account to other social accounts such as Facebook, Google Play Games/Game Center or WeChat. It is better and much more easier to log in and access your game account.

[oak kelp]

Thanks 🙂

[celest shadow]

No, sorry.

[severe vessel]

I want pubg mobile india discord server

[hallow gulch]

Feel free to google it.

[old fable]

i got 10 years ban for the 3rd time i did't say anything for the first and 2nd time but the 3rd account no i think it's to mush . please consider taking anotther look at my account, I can provide more info about my device and my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @old fable.

[placid pilot]

How to get PUBG PARTNER title?

[storm flume]

Please refer to this channel's pinned messages for further information, @placid pilot:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sonic fern]

I've written with the help center. I've now could log in but, I can't change my mail password. So the hacker access again and again. Is there any way to change it with e-mail? I'm waitin 4 minutes in game

[sonic fern]

@sick shale by the way, My Unknown Cash's were flight away..

[fleet crescent]

9 days ago I was banned for no reason, I did not use cheat or 3rd party application in my account, I want my ban to be removed

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet crescent.

[storm flume]

Please contact the customer service for further assistance, @sonic fern.

[timid field]

what is the tiebreaker in official tournamets ?

[sharp mortar]

hello, we know that some players carelessly transferred their accounts to the vieatnam server last year. Is there a solution for this? @celest shadow @sick shale ???

[celest shadow]

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version.

[celest shadow]

What do you mean? Please elaborate.

[storm flume]

Please avoid going off-topic, @sly halo. You may have unrelated conversations in #chat.

[sharp mortar]

Thank you.

[muted peak]

my account is banned it is because my account was hacked and the hacker linked his email and phone number. he had no way to unlink my account so he banned. I contacted Pubg moible support but they didnt help. Please help quick or he will ban my account for 10 years. @celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @muted peak.

[timid field]

like in official tournaments if two teams have the same points, what will be the tiebreaker ?

[rare wedge]

I want to change my server back to pakistan plese help

[hallow gulch]

Are you facing an issue with the cool down?

[celest shadow]

You may ask @onyx cairn for further information.

[rare wedge]

Means ?

[untold anchor]

Few days ago I was casually streaming on YouTube when I suddenly got my account locked, the fact is I immediately showed-off the whole task-manager to prove I didn't use any illegal or 3rd party software, and also the emulator to prove I own the original one and the latest version of it.My In-game behaviour was clean, since I have merit 100 from the beggining and I didn't play or talked to random players. The PUBGM Romania staff said there were some errors and many people got suspended.I wait for a reply.
Best regards,
KEOPS.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @untold anchor.

[hallow gulch]

Why are you unable to change your region/country?

[rare wedge]

Idk i tried alot but its not changing

Ao just need help

To make my region change

[timid field]

@onyx cairn

[hallow gulch]

Could you please provide us with a screenshot of your region/country changing section, through your basic settings

[ember pebble]

Yo, mind looking i. #media and explaining whats going on lol

Uhhh ????

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @ember pebble.

[hallow gulch]

Your account is currently active and set inside of the EEA(European economic area). Meaning you won't be able to change your country/region due to published and official laws.

[exotic badger]

Where do we redeem the golden knife things

[storm flume]

Please use #matches to share custom match details, @sick trout.

[celest shadow]

Can you please provide a screenshot?

[tulip perch]

I only have it linked to my Facebook and now I can't get it back. I have spent alot of money and time on it. Was wondering if there is any way I can get it back

[novel verge]

Any one can help me ?

[night cloak]

Hello my pubg mobile account got hacked by someone and now is banned for 10 years,it is a possible way to unban it ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[novel verge]

Guya plz help me

[storm flume]

Please contact the customer service for further assistance, @novel verge.

[novel verge]

They didn't help me

[feral forge]

please contact the in game customer service for further assistance with purchase related issue. we cannot help you here on discord in this regard.

also you may choose to purchase from this website as for now:

https://pubgmobile.com/pay/

[novel verge]

Oky i called them and when i speak and explain my problem they closed the chat

[celest shadow]

I believe the event to obtain the Waist Knife has already ended. The item will expire in a few days time.

[woeful bridge]

Hello, dear support, is it possible to somehow return the PUBG account, if the FACEBOOK account was lost, the PUBG was linked to it, help me, it is very dear to me

[exotic badger]

Thank you piston

[woeful bridge]

I really need to get my account back it is very dear to me, sorry for my English, I use Google Translate

[rugged mica]

I have been sent a security warning message more than once. I maintain a clean and fair gaming environment. I do not want to lose my account,😔

[mortal apex]

Please contact the contact the Customer Service in game for further assistance, @woeful bridge.

[woeful bridge]

I applied not helped, I thought maybe you will have a chance to somehow return the account (

[lapis mantle]

@sick shale

[mortal apex]

We are not affiliated with the in-game Customer Support. Please wait for their response or start a new conversation, only they can help with account related issues.

[sick shale]

What is your device model?

[tribal gyro]

Hi! Can someone help?

I have problem with login to a game

[summer glen]

Any official pubgmobile mod here I need some help related to my account

[wooden thistle]

Is program ExitLag allowed?
To improve server delay @mortal apex @sick shale @onyx dagger

[tribal gyro]

I try to enter to the game, and have a problem. There is a message, that I entered from a new version 😭

@sick shale maybe you can help me? 👍

[sick shale]

Only customer service can help you with this issue, please contact them via login screen.

[tribal gyro]

I try it, but there are no answer 2 days

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @tribal gyro.

[tribal gyro]

Ok, will whaiting. Thnx

[lapis mantle]

Redmi note 9 pro

[pure condor]

Src problem anyone know how to fix

[storm flume]

Please contact the customer service for further assistance, @pure condor.

[gleaming coral]

Hello, can you help me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gleaming coral. Remember to read through #faq before asking questions in the support channels.

[terse reef]

Hi

How to unlink facebook account from game

[gleaming coral]

What is the highest version of the game

[worldly ginkgo]

Hi

How to play pubg?

[storm flume]

Please refer to subpoint 1.1 in #faq for further information, @worldly ginkgo.

[uncut breach]

Can I play with a friend that has a different region that mine?

[sick shale]

Yes, why not

[uncut breach]

Ah thank you very much

[gleaming coral]

What is the highest version of the game

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @terse reef.

[sick shale]

You can find that at the top of your screen while logging in

[gleaming coral]

My account has been robbed and the thief has uploaded the game What is the highest version it can access?

[sick shale]

Please contact customer service in-game and they will assist you if your account was hacked and you still have access.

[gleaming coral]

in need know just What is the highest version it can access?

[sick shale]

No idea, sorry

[thick girder]

What settings in developer options I need to turn on or off to reduce crash and lag

[mortal apex]

You may play on low Graphics, @thick girder.

[thick girder]

Am know I out am grapics on low for fps and smooth or the lowest one In graphics

But am asking what option in developer settings I need turn on or off to fix lag or crash

See

[gleaming coral]

Does anyone know what is the highest version of the game?

[brittle turtle]

In these recent days,specialy last week many accounts of legit players were falsely ban and many big creators account was also ban but there account was unbanned
There is surely a technical glitch due to which accounts are falsely banned and there is no reply from Tencent support only bots reply and no one sees the email query
Pubg needs to solve this issue as soon as possible because there are people like me whose account is falsely banned which is making them depressed seeeing this..

[harsh veldt]

If i have aproplem in my account because it was stolen where can i ask for help ?

[tame creek]

Me and my friend just killed a speedrunner but we don't know how to write his name to report him. What can we do?

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @brittle turtle.

[celest shadow]

The current version of PUBG MOBILE is 1.3.0.

[celest shadow]

Please contact the customer service in-game for further assistance in this regard.

[thick girder]

What settings in developer options I need to turn on or off to reduce crash and lag

[celest shadow]

Do you happen to have a screenshot of the player's username or a screen recording of it?

[celest shadow]

You just need to disable your device's developer mode.

[tame creek]

I took a screenshot of the last guy killed (because that was our last enemy's and the match ended) but I'm not sure if thats him or his teammate. We were playing squads

[thick girder]

Why some YouTube video say developer mode help me in pubg to fix lag or more

[gleaming coral]

i need the highest version of the game after 1.3.0

[high frost]

1.3.1 @gleaming coral

[celest shadow]

In that case, I am not certain if you could do much on your end to report the player. With time, I am sure the cheater will be suspended by reports from other players that was killed.

Should you encounter a cheater in your future matches, I recommend screen recording it for evidence.

[high frost]

75 is the last digit

[split furnace]

where i can report a player that using hack

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @split furnace. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[stuck umbra]

My pubg account has been hacked by someone and all linked social media has been also hacked now i cant login to my account what should i do now

[celest shadow]

I cannot say much for those YouTube videos, but you may try disabling your device's developer mode and see if that helps.

[tame creek]

Ok. Thank you for your help.

[thick girder]

Ok I try

[celest shadow]

You should contact the customer service in-game for further assistance in this regard, and the customer service of your social media and/or e-mail account in question.

[stuck umbra]

I contacted the coustomer service in game but no use

The are asking some questions in chat after that it will end

Even i sent email to Tencent games then also there is no use

Please help me to get my account back

[celest shadow]

You mentioned that your linked social media accounts have been compromised. You should recover these accounts first by contacting the respective customer service. A list of social media support links are listed on subpoint 2.8 in #faq, please refer to it, @stuck umbra.

[gleaming coral]

if i open my account in beta pubg , i can open after this in pubg moblie?

[celest shadow]

You can find the current exact build number of the game from the login menu.

[stuck umbra]

I recovered my gmail account then i try to login but its opening new account...and the hacker unlinked my account ..what should i dooo. Please please i need my account🥺🥺🥺🥺🥺🥺

[celest shadow]

Accounts that are registered and created in the beta version of PUBG MOBILE cannot be used in the global English version of PUBG MOBILE.

[celest shadow]

If that is the case, I recommend that you recover your second linked social account and log in via this platform. You should also contact the customer service in-game and answer the FAQ bot according to your inquiry so that you can be redirected to the proper customer service representative. You will be required to accurately provide some information to prove your account's ownership.

[high frost]

For how many days will PUBG monitor my gameplay because i got Fair competition notice?

[harsh veldt]

Iam talk with it and didnot replay to me

[celest shadow]

This is something we are unable to assist you with as we simply do not have the information or data to provide you with an answer. Please be patient until the process is over.

[terse reef]

My account got hacked

[stuck umbra]

The second linked social media is also hacked by hin and now i cant even access that account too . When i try to recover my fb account they are telling due to covid pandemic they cant doo anything

[terse reef]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @terse reef. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

As the customer service in the game receives a large number of support requests every day, it will take some time for them to respond to each and every one of them, including yours, @harsh veldt. We advise you to wait patiently for the response. Thank you.

[celest shadow]

You may contact the customer service via the Help option from the login menu for further assistance.

[terse reef]

@celest shadow please help

[celest shadow]

Should you have an account related issue, please contact the customer service in-game. Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[stuck umbra]

And whenever i go to in game chat support only bot comes and asks questions i repalys but no any officials will replay my questions and icant talk to them i have many proofs that the account belongs to meee

[celest shadow]

You may refer to my previous message here, @stuck umbra.

[stuck umbra]

Please help me i use all methods to get my account please🙏🙏🙏🙏

[harsh veldt]

Can give me an email to address him

[celest shadow]

[e-mail]

[harsh veldt]

Thx

[nova crystal]

Hi,my account has been blocked! Didn’t use anything though!! Please reconsider !! And solve problem
My nickname in the game 『SE』dErZkIY
Id: 5250109332
Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nova crystal.

[void lark]

@celest shadow hey i have issue in TDM its does not show extra ammo and backpack

[hallow gulch]

Please report such bugs in #old, @void lark.

[void lark]

@celest shadow i have rest it yesterday but that problem come agian i mean i have repiar it through in game

@hallow gulch what to do for now

[hallow gulch]

Submit a report including this information,

- Numeric User Identification
- Device
- Wi-Fi/Cellular
- Country

Note: Although you won't get a reply, the channel is well monitored and your report will be reviewed.

[void lark]

@hallow gulch and how Will complete rp missions

[hallow gulch]

You can try playing a different game mode.

[brittle turtle]

Is there any glitch going on in anti cheat system???

Getting ten year suspended without review player data

There were many case in recent days

Nah no answer there

Why am I not getting any reply from pubg email support??

But I only get bot replies there no person is answering me

Which is fixed reply for some basic keywords

I want to contact agent option is not showing
I have tried everything

Yeah I tried that also but it's still not shiwing

Showing

I only get bot reply where it is showing why I could get ban still no one in person to reply me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brittle turtle.

[deft trench]

ا

I did not understand your response. If I do not use any means of cheating or violate the rules of the game. Does it contain proof that I violated your rules because my account has a lot of money in it, so please respond to me or solve my issue without messages that are incomprehensible !?

[coarse widget]

Can someone tell me why i can link only e-mail? Why there isn't mibile number link section?

@celest shadow

@mortal apex

[feral bloom]

The E-mail linking feature is in its beta phase, so the ability to unlink it has not yet been implemented.

[coarse widget]

I dont need unlink , i want to link phone number too . Is it possible or not?

[feral bloom]

Sorry, I misread your question...wait for a response from one of the staff for that. I do not know the answer.

[meager violet]

Hello

i need a staff

i need an admin to talk with *

i need an admin to talk with him about an event organised by our organisation

[coarse widget]

@vagrant tulip in with region it is possible?

[hallow gulch]

Do you wish to host a third-party PUBGM tournament?

[hallow gulch]

We sadly do not have a list naming such.

[meager violet]

yes something like that

i wish if i can talk with some responsable

[hallow gulch]

Perhaps this might help. Refer to the mentioned message above for further details, @meager violet.

[meager violet]

so i have to send a request in first ?

[hallow gulch]

As written, yes.

[coarse widget]

@hallow gulch can i speak someone who can help me in acc relate issues , there isnot your in game support auto reply perfect . So i want to talking someone who have opportunity to lead me

[hallow gulch]

Sadly, discord staff are not able to assist you with account related issues. Note that we are not affiliated with the in-game support team and cannot help you with such, but to redirect you to CS. Your understanding is much needed.

[vague girder]

When will pubg push next update ?

and change version to 1.4.....

so i can login to my account again

[coarse widget]

And can you give me someone e-mail or sometime , i got serious problem in game , i need fast help becose i got serious problem .

Pixel see PM

[storm flume]

We currently do not have a specific release date for the upcoming update, @vague girder. Once we do, we will publish further information in #news.

[hallow gulch]

The email [e-mail] is meant for general inquiries only.

[coarse widget]

@hallow gulch they always answering me like this

[hallow gulch]

Please proceed with contacting in-game support, you may try again until you get in touch with an agent. We cannot help assist you with this any further.

[night cloak]

Wat tht rebate event

[slim oracle]

Someone hacked my account what i can do

[storm flume]

Please contact the customer service for further assistance, @slim oracle.

[hallow gulch]

Please click on the ? icon for information.

[lean igloo]

اريد استرجاع حسابي تم سرقة حسابي عن طريق فايسبوك

[storm flume]

Please do not use languages other than English, @lean igloo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[slim oracle]

Where i can found the costumer service?

[lean igloo]

Help

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @slim oracle.

We are unable to provide assistance if you do not ask a question or state a problem, @lean igloo. Remember to read through #faq before asking questions in the support channels.

[lean igloo]

I want to recover my account that was hacked

[hallow gulch]

Please contact customer support for such issues.

[vapid belfry]

I dont have my lean buttons whats the problem to solve it? Everything is enabled

[lone haven]

Try logging out your account and login again it might come back to normal

[night cloak]

Of if like u pay 30 u will get ×20

[hallow gulch]

I think the x20 deposit remains the same.

[sturdy loom]

Why was I banned for no reason ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy loom.

[vapid belfry]

Didn't work, any other things i can try?

[hallow gulch]

Try repairing your game.

[wispy jasper]

Hello any moderator please tell me will kr ban or not as pubg india is now launching?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @wispy jasper.

[wispy jasper]

So where should I go for kr news

[olive dove]

contact in-game customer support or search for their community server.

[storm flume]

Please do not use languages other than English, @lean igloo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

Please contact the customer service for further assistance, @lean igloo.

[jagged viper]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @jagged viper. Remember to read through #faq before asking questions in the support channels.

[jagged viper]

How i can see people hackers or no

I want pubg mobile send me this message i want check is the players hackers or not

[olive dove]

Refer to this message:
#questions message

[faint swift]

I forget my third link password. And now using forgot option so that pubg send me a message of verification code. But unfortunately they are not sending verification code on my number. Is this a glitch. . ????? Or something else

[vapid belfry]

Still didn't work

[jagged viper]

See

[olive dove]

Means you did not meet the requirements.
Keep improving your rank and gaming records then apply again.

[jagged viper]

What they mean they want me play untill i be ace or improve level or what?

[meager violet]

@hallow gulch hey, i have sent a request 2 month ago

and i need someone to talk with

[olive dove]

both rank and level.

[vapid belfry]

Can someone help me? I still can't see my lean buttons in game, i've logged out on my account and logged in again, i've repaired the game 2 times but still didn't work..

[jagged viper]

What requirements they want be level what?

[olive dove]

can you send screenshots of your layout and peek and scope settings?

[vapid belfry]

Sure 1 minute please

[olive dove]

Investigator recruitment will gradually open to eligible players. Players with multiple seasons of excellent tier placement, good behavior and a history of accurate reports will be given priority.

[vapid belfry]

@olive dove

[jagged viper]

But my level 64

[olive dove]

Turn on peek & fire and check.

[vapid belfry]

Thanks, it worked.

[olive dove]

That is good, but still you need to have good records and rank so please be patient and apply again in the future.

[olive dove]

I am glad it did, Enjoy!

[pearl dock]

My account was banned on April 13th for 10 years. I don't know why and I haven't done anything bad either. The ingame Support doesn't answer me after there first answer. Can someone help me here?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pearl dock.

[ebon loom]

Hi Someone hacked my PUBG account please help me

[storm flume]

Please contact the customer service for further assistance, @ebon loom.

[echo whale]

Hi, my account was banned for 10 minutes for no reason so I’m concern now not knowing what trigged it and would like to know more details so I can ensure that’s not going to happen again. I’ve never played with a hack or damage my teammates. Please help, I’m concern because I pay money for my in-game stuffs.

[olive dove]

Make sure that you have a stable network connection.

[ripe lodge]

Where can I ask for Request for RP?

[lean igloo]

هل أستطيع ارجاع حسابي من id

[storm flume]

Please do not use languages other than English, @lean igloo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[summer bramble]

Can u help me , my account is band 10 years without reason , only the network had bad and go out the game many times after that I can't login and see the message for band , please help me and check my account The account id 5138790715

The name of the account user GoNeR彡

[polar marsh]

Please refer to the private message from @polar marsh for further information, @summer bramble.

[sterile sinew]

I im getting this error when i try to login to my account, even tho i am updated to the latest version..

[night cloak]

@sterile sinew It looks like your account was compromised and the person did it used a modified version to log in. Play in a different profile and try to login to this account whenever there's a new update.

[sterile sinew]

@night cloak is there no way to get it back??

I spent a lot of money on this account

[night cloak]

No official way, unfortunately.

[echo whale]

Thanks. I’m usually connected through wifi. I hope it’s just that and I won’t get a worsen ban.

[urban trellis]

Hello i need account for playing pubg mobile

@hope give me account please

[hallow gulch]

Feel free to make an account yourself, @urban trellis.

[night cloak]

Anyone know how to fix this? On other games my wifi ms is 70-60

[night cloak]

When will battleground India pre registration begin?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[night cloak]

Then where ud I get to know about other such versions of pubg?

[hallow gulch]

The server you have selected must have a high ping. However, it is not exactly accurate that you'll get bad ping.

[hallow gulch]

Feel free to google it.

[night cloak]

Ok

[round spear]

I did all the missions for the lucky egg event and I collected them all but now they all disappeared. I didn't use a single one as u can see in the vid

Can someone pls help me

That happened yesterday as well

[round spear]

@hallow gulch

[civic halo]

Same happened with me .
Check your mail box there is item expired notice .

[round spear]

Yeah there's

But that doesn't make any sense

It should expire on May 9

[civic halo]

Use #old send bug with ss and id and full details

[sage badger]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5518794436
The name of the account user
هموتكم1

[storm flume]

Please do not use languages other than English, @sage badger. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sage badger.

[nocturne temple]

Does somebody know how to see full character on devices like iphone XR?

I only see half of it and especially in warehouse and its irritating

[scenic crest]

Hello, I have a problem inside the PUBG mobile game, can anyone help me ??
My account has been banned for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @scenic crest.

[astral thunder]

Why does my tdm gets stuck and I can't see my teammates, enemies, no guns ..not satrting.. it been 1 year i am facing this problem..but nothing happend.. the only thing think happened is reply from a bot.in bug feedback section. So disappointing. (6)
Tried repairing tooo ..:tired_face: :tired_face: :tired_face: :tired_face:

[night cloak]

report this hacker
id: 5231024463
reason: aim bot and wall hack

[astral thunder]

When i use same device same wifi with same speed but in another account..it works. Properly.. very well.but .. when i try to play from my main account .this always happens.. its been more than. 1. Years since then i. Am facing this problem...

[clear spindle]

May I know the country you reside, @astral thunder?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[astral thunder]

Nepal...

Literally i am tired of reporting..and repairing..ingame and in discord..😫 😫

[clear spindle]

It seems to be a network issue, try changing your ISP.

[astral thunder]

Broo its been alreday.. 1 year....... I literally.. stopped playing in mid 2020. Bcz of this glitch..😖😖

[astral thunder]

But why this don't happen in another. ..acooount ?? If it was isp's problem??

What about my .. efforts and money.. and time then 😖😖

[clear spindle]

Try changing the network and see if that helps, @astral thunder.

[night cloak]

do you guy ban him

[astral thunder]

Yep . phone number.. ..and when i try to login.it with Gmail its glitched.

[clear spindle]

Please refer to this message, @night cloak: #questions message

[astral thunder]

🥺. But when i use vpn in same isp . again it runs well .
(Ps: I don't promote using vpn .)

Is that different than Gmail??

From*

[clear spindle]

Using VPN is not recommended. Try what I've suggested and let us know.

[astral thunder]

I already paid. 1 years balance for isp so i cant change it as of now 🥺.

[drifting crest]

Is it possible to send uc to a friend?

[clear spindle]

Yes, via https://www.pubgmobile.com/pay

[astral thunder]

Ok. I hope it helps

[amber shuttle]

I'm having trouble seeing and viewing my opponents..is there some way to enhance the graphics for a better view? Thanks!

[drifting crest]

Thanks

[astral thunder]

Btw i am not the only one facing this problem..there are alot of players .. having this problem..😩

[amber shuttle]

Thanks! Badbunny

[drifting crest]

@clear spindle is it 100 precent safe?

[astral thunder]

Did you change your isp. ?? I mean what helped you to get rid of this problem?

[clear spindle]

Yes it is.

[drifting crest]

OK thanks

[night cloak]

I fixed it by opening the game and off the wifi and on immediately, big brain

[storm flume]

Please avoid going off-topic, . You may have unrelated conversations in #chat.

[edgy haven]

My account is hacked

[storm flume]

Please contact the customer service for further assistance, @edgy haven.

[idle sleet]

I want to talk to one of the game moderators. There is a problem, please help

[half sapphire]

Does anyone know which event that gift is from? The "I SEE YOU" one.

[idle sleet]

@night cloak There is a person who hacked my account and linked my account to his Twitter account, and I want to unlink the account from Twitter with a free time

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

[idle sleet]

And im banned for one week

[polar marsh]

Please refer to the private message from @polar marsh for further information, @idle sleet.

[edgy haven]

What's customer service

[thorn apex]

refer to subpoint 5.4 of #faq

[thorny nest]

Can we get new companion free or we have to use uc

[neat mason]

This was from an event last year

[celest shadow]

Please stay tuned for more information on May 11.

[half sapphire]

Oh okay. Thanks.

[crimson salmon]

I wanna push conqueror in duo but it takes more than five minutes for matchmaking how can i push any solution

[split sentinel]

I want players from different countries to join my clan,my clan is international clan.