#questions
1 messages · Page 1310 of 1
Sevgili Pubg Mobile Ekibi;
Ben Süleyman Avşar 5137006298 ID'li hesabıma 28 Ocak 2021 tarihinde erişimim 10 Yıl engellenmiştir. Daha önce hiçbir kural dışı davranışta bulunmadığım hesabımın erişime kısıtlanma süresi adil değil.Hatalı sistem banı olduğunu düşünüyorum. Sizden tekrardan gözden geçirilmesini talep ve arz ediyorum. Çalışmalarınızda başarılar diliyorum. İyiki varsınız Pubg Mobile Ekibine sevgilerimle.
Hesap Id: 5137006298
Hesabın bağlı olduğu bağlantılar: Facebook, E-Posta
Hesabın bağlı olduğu e posta: avsarsleymn@gmail.com
Please refer to the private message from @polar marsh for further information, @night cloak.
It may take some time for a support agent to respond to your request as they receive a large number of support requests every day. Please be patient, thank you.
Hi, my account has been banned unfairly, I want request that the necessary action be taken. My ID is 547951176
Please refer to the private message from @polar marsh for further information, @tardy root.
please dont mute me i have a question. I wonder if there will be any corrections for the wrong auto ban ban this week?@onyx dagger
Why don't you ban hacks selling sites?
There is a dego-gh site that sells paid hacks and the hacks are safe, what nonsense!
Please send your concern in #copyright and wait patiently for a response, @past ice. We may otherwise have to mute you.
Hello
Is there any option to contact the support ?i sent a msg to the support service in the app but i did not receive any answer after 17 days
I have never, not exagerrating but literally never had lag. But lately for the past month I've been experiencing it. Ive re-installed Pubg dunno if thats the problem idk Im not techy can someone help me. I lose a lot of games because of the lag.
Anyone ever get response like this? Did you get your hacked account back after such responses?
Hello, I was changed my country region India to France so I'd is transfer on pubg mobile India
My Pubg mobile id 5250339980
My accumulated points are not increases how I do my hundred rp without this point please do it something
Which Vpn doesn't Give Ban?@celest shadow
Are you on iOS?
This is the response you need. Please be patient and wait for the customer service to assist with your issue.
Hello, @dense burrow. You will need to complete your season match time to receive the additional RP points. In order to complete this, you will need to play matches in the game. It is calculated based on how much time (minutes) you spend in each match.
Be advised that VPN usage is not recommended and that we lack additional public information on the matter. Further inquiries in this regard can be redirected to the customer service.
yes
And I don't use Vpn while playing match or Something else
You may consider using a DNS instead, @charred grail. Feel free to refer to subpoint 4.3 in #faq for further instructions.
The lag you experience has to do something with the latest iOS 14 software update. You may try disabling the anti-aliasing and set your graphics to smooth for the time being and see if it helps.

Thankuu
Oh ok, thanks.
I need help
We are unable to provide assistance if you do not ask a question or state a problem, @frigid wharf. Remember to read through #faq before asking questions in the support channels.
Please refer to the private message from @polar marsh for further information, @frigid wharf.
Hello sir some one stole my Pubg account
Is there any solution to contact the support without passing from the app ??
My PUBG id is
583578629
Please unban my id
Please refer to the private message from @polar marsh for further information, @night cloak.
Account related issues are solved and dealt with through in-game customer support. If you do not have access to your game account, you may contact CS via the login page.
Can i talk to oreo private please @polar marsh
Hi, my friend account was hacked. The haker spent all of his UC sending himself popularity and he enters every few days over twitter account and ii didnt even log in with twitter at all. Can you do something about it?
u must hv sold him ur account @tawny lichen
No, he didnt.
@tight sail can you accept the private chat
Please contact the customer service for further assistance, @tawny lichen.
No.
Hey when I login after 20secs a random music would start playing and it would not still play when we enter in a match it started today
I dont know what kind of glitch is this but it doesnt stop
Turn off the music from your audio settings.
I got the same response. Hoping for the fast account recovery process
my pubg account has stolen and the thief is oppening it with me he raised the issue and i can't open my account 😭😭
Doesnt make a difference, turned off all audio still the issue continued
Device iPhone 8 Plus
Please contact the customer service in-game for further assistance, @tawdry tartan & @wraith ridge.
Could you please provide a screen recording?
Please refer to the private message from @polar marsh for further information, @last mural.
With all the false bans going around. I know I was going to get it sooner or later. Can someone please check my account?
5273190310
ID: DaddyLith
Please refer to the private message from @polar marsh for further information, @night cloak.
@polar marsh May I know the reason why I got banned, Since I haven't done anything suspicious, I kept quiet because I thought that this is some sort of new glitch as my competitive friends also faced it and got there account back in 24 hours it's been a 3 days, my account is not unbanned yet
I am a competitive player, you can check my Instagram - @enzo_iz_bot
@thin halo @torpid quail
Please refer to the private message from @polar marsh for further information, @dapper magnet.
@tawdry tartan i also have this message. Last time their message told me to wait 60 days... i dont have high hopes honestly
unranked , how to solve this?
I'm ranked in Europe top 500 but in the region unranked?
Ping appears for me as 36 ms for the first time on Europe but in the game there's lag or packet loss what's the issue?
Where can I find someone who deals with PUBG accounts?
Please do not use languages other than English, @urban wagon. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please contact the customer service for further assistance, @umbral locust.
Please refer to subpoint 3.14 in #faq for further information, @next hornet.
Please submit a detailed report of this particular issue to #old.
My facebook account has been closed, my pubg mobile account has disappeared can you help me please
helllpp
My facebook account has been closed, my pubg mobile account has disappeared can you help me please heeelp
My friend’s Facebook account got banned so he can’t login by using Facebook and he only connected his account by Facebook so is his account gone or what?
recover fb asap
i want to recover pubg account pls help ... hacker hacker my fb .. other login i have is only apple id .. pls help
Someone haved login my id pls help he is trying to hack
@dapper magnet @night cloak @polar marsh can anyone tell me why i got ban?????? my account from season 2, level 78, and K/D 2. i just opened my account now and i see a ban for 10 years!!! is it a false ban or something wrong with the company's surver?
Please refer to the private message from @polar marsh for further information, @heady thistle.
Please contact the customer service for further assistance, @frigid cypress.
Please contact facebook support for assistance regarding your hacked accouht.
So I lost my account to hacker completely today. After hard efforts for days contacting support team of PUBG, finally hacker removed my Facebook from my game account. Thanks PUBG
You asked me to wait up to 60 days while Hacker need only 7 days to remove my Facebook.
hacker changed email and phone of facebook .. cant get back
Why do you guys give silver in crates, I got just 1 material in 16k uc.., you don’t know how much it cost here
I did not use cheats on my account. I want control of my account, I think it is an unfair ban. I would ask you to do the necessary
ID: 5244252804
Please refer to the private message from @polar marsh for further information, @charred anchor.
That's the thing. This might happened to me too.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @lunar forge.
I'm sorry to hear that. If we have provided the correct information that the customer service asked us to provide, it might still help to recover our account. Think positive.
How to get this color
please use #copyright, @lunar forge.
help me please @polar marsh
Please contact the customer service for further assistance, @wraith ridge.
ok bro
what do you mean by this color, @hollow heath?
i'm not sure why is it, but i will get back to you if i can find you an answer!
Hello, I got banned for nothing.
ID: 564532631
nickname BIGBALLSPLAYER
Is there any way to unblock my account?
Check everything and see that there were no violations on my part
Please return my account to me
Please refer to the private message from @polar marsh for further information, @versed oar.
I know who hacked my account. But I need help to do something about it. What should I do?
This music starts out of nowhere and does not stop. No apps opened in background.
@mortal apex
Please refer to the private message from @polar marsh for further information, @strong moss.
help me please
those guys are selling and hacking accounts
somehow we should stop iz
it*
when he/she enters the game it immidietly logs me out
There no body can help us
Pubg just cheat us no responce
Its better to leave the pubg
Thats true. PUBG gets enough money from other players, so they don't want to deal with these problems..
Maybe you should create a new account and link in with all the possible social accounts.
No now i dont want to play pubg any more
Fine bro, I think they just lost one great player! :)
My account has been hacked i will conatct pubg every where butt they will nit response me
What will be the bans of those who unjustly ban them for 10 years
Me too. I wrote them everywhere
I will play pubg for season 4 some one hacked pay account i will conatct them butt they will not ans me
Is there an authorized person here?
I can relate, but we can't do anything :(
Ur right
?-What will be the bans of those who unjustly ban them for 10 years
Clayz
Yes
There is no body who give us responce
what will we do
Its time to leave the pubg bro
we are helpless I guess
Yes my words helpless
I will sand all hacked account proof butt they did not gave me any ans
No am totaly disappointed all 20 days
Last
What is the max frame rate that iPhone se 2020 can do on pubg
I'm disappointed too
Did you try to contacting in-game customer service?
did you try with this?
yes, but it don't helps
What is the max frame rate that iPhone se 2020 can do on pubg
Cos my account has been hacked too. And I contacted in-game customer service. Right now I'm waiting for them to update me after providing them some details about my account.
I just need to unlink twitter because the hacker using that social account. I'm logged in with facebook
I hope they will help you!
Just keep logging in using your Facebook account so you won't lose access.
No body help us even they cant hear us
This is there last response to me
That's from in-game customer service
I hope the hacker can't remove facebook access to pubg. And hopefully the will leave me alone.
What is the max frame rate that iPhone se 2020 can do on pubg
Amaninee butt hacker got ban my account use 3rd party app
Please refer to the private message from @polar marsh for further information, @livid pike.
Maybe you can search on Google
there are some detailed youtube videos how you can do that
Same as mine. He modified it. For 7 days bn
@thick girder Search YouTube for reviews or ask around in #chat.
Ok
You may do general discussion on #chat and use this channel for pubgm related support!
No. One answer my question in genaral chat
So sorry for you guys. I hope someone will help us!
I'm not sure but i think the maximum FPS you can get is 60FPS with extreme frame rate settings.
Hello I need help
You may want to check some reviews or ask someone who is an expert @thick girder.
whats the matter?
Ok
You can run Ultra HD as far as i know.
Ooo ok thx
Welcome 
Have you tried contacting in game Customer service?
If you haven't please do by following the steps addressed in 5.4 in #faq.
Im not cheating, why they send me that🤔
i gott banned and i have not been hacking whats the problem
i want to change a reigon
Please refer to the private message from @polar marsh for further information, @tiny gull.
Hello anyone help me to change a region
Pubg I'm speak arabic
You can change your region once every 60 days from In-Game Settings.
You can ask for help in other arabic server from #735483472432594994 3.1 as they might support you in arabic.
This is how hacker unlink your social media from your game. They make you banned for 1 day, 3 days and 7 days in a row. Then you're done
@pallid briar 60 days is passed but still i cant change the region
could you please provide a screenshot?
@feral forge when ill try to change it called to enter the mobile number ill put the number but i cant get any message regards PUBG
and i dont want to add thirdlink via phone number
I will explain all the details that I live in Iraq, and my net service is very weak. I have been disconnected from the network more than once, and the code has changed because of the weakness of the Internet, and this is why my account was attended and I did not do anything wrong, believe me, and this is picture evidence because of the weakness of my net. I did not break any The rules are just a simple mistake from you. Please handle an order and restore my dear account
ID / 5168527655
Please refer to the private message from @polar marsh for further information, @compact abyss.
what do you want to change your region into?
State your issue?
Hello Tencent Team, my account has been banned for 10 years due to violation of rules, I did not violation any rules so please unban my account, I am PUBG Player of SEASON 2 and I am very fairly playing this game.😔 Thank you Pubg Team
PUBG ID 5149923751
Nickname -- ėĖ7Ėė
Please refer to the private message from @polar marsh for further information, @fading bridge.
Please do not use languages other than English, @frigid violet. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
Hello.
I have 3 phones and my account is synced to all of them. On 2 of them I play with WIFI and on the other I play with cellular data.
I want to know having my account in three different devices and playing with them is going to make trouble for my account ?
(When I want to use my second or third device I close the game on my previous device)
Are you using a regional version of the game?
Vietnamese
But i started the game with regional
and changed by mistake
We provide community support only for the global English version of PUBG MOBILE here, @frigid violet Please contact customer service via in-game settings for further assistance.
Same as mine 😭 we got the same hacker. I'm still hoping to get my account back.
But my problem happend a short time ago
it was normal
We provide community support only for the global English version of PUBG MOBILE here, @frigid violet.
Hello,can someone help?
We are unable to provide assistance if you do not ask a question or state a problem, @final umbra. Remember to read through #faq before asking questions in the support channels.
How can i know when i download the game from playstore
There are many applications on Play Store that may help you to find the date of apps installation, you may search "Apps backup" or Google that
My friend synced his account with his Facebook ID and then his Facebook ID got temporarily disabled for 2 years , but after he got the ID back , it didnt open , is there any way he can get it back .
Is your device jailbroken or rooted?
You do not need to worry about it as long as you're not violating PUBG MOBILE's terms of service:
▪︎https://www.pubgmobile.com/terms.html
Hello i contact with PUBGM support inside game about give him some screenshot about all transaction and payment but when i want to send him screenshot i cant so can i upload screenshot in google drive or what i should to do ?
Im playing since season 2 and never using any type of hack pe glitches, or bugs
Yes, you can upload the screenshots on a hosting service website and send them as links
Feel free to share your suggestions in #old
Thank you ♥
Same question, i will get ban If im playing multiple devices?
As I said in the previous message, you don't need to worry about it. But I'd recommend to ensure if you don't have any application installed on your device that may interfere with the game. You may contact customer service via in-game settings for further assistance.
The only app which i have in my phone are the scope and Air trigger, but this are from device
What are these apps? Can you elaborate please
Air triggers, macro and other features are not recommended to use
Lol
They are incorporated in my mobile bro
I think also Red Magic, One Plus and Many more devices has Air triggers
hi
how may we help you, @royal notch?
im have bannad 7 days im not play with hacker or use hacker all my team is clear
Please refer to the private message from @polar marsh for further information, @royal notch.
my account is on the vng server and i wanted to use it on the global server @royal notch
Hi @feral forge any idea for phones limited on 45 FPS? When will get 60 or 90 FPS gameplay?
account from VN version cannot be transferred back to global version.
we do not have information regarding that, feel free to share your concerns and suggestions in #old.
why karakin oasis event ended before its deadline date
i havent complete it yet 
5238633464
Hacker plz reporting this player
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @ionic mauve. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Ok
ok 
did I lose my account then?
you will have to either play in the VM version, or create a new account in global version.
Hy brother and sisters . Can anyone tell me what is this ? I don't use even anything , so why I got this type of warning m
As long as you do not violate the user agreement, you should be fine. You will need to agree and abide to the terms of service, @sturdy hazel.
Yeah , buts it's written there , system detected .
What system detected , if I dont use anything..
Can anyone tell me , what's reason behind this ?
One of my friend got this type of ban without a reason , he don't use any third party application .
i cannot login ,when i try to login its show 'you try many times your account temperary block,try again later' any body help me
Please refer to the private message from @polar marsh for further information, @sturdy hazel.
Try again later. Do not spam the system with login request.
The system has detected suspicious activity within your account, caused by an untrusted device, network or unofficial game pack, @sturdy hazel. It can be any of these reasons, please abide by the game rules (user agreement) and you will avoid from being suspended.
@celest shadow Bro 1 of my friend get ban from server if possible can you unban him we dont know any reason
ok brother thanks for your time
Does this happen when you open the game? Have you tried uninstall and reinstall the app?
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.
@storm flume
5 days ago you were unfairly blocked from the game for 10 years. Nobody from Turkey to help please. Is there an administrator here who can help me?
Please refer to the private message from @polar marsh for further information, @night cloak.
@celest shadow @onyx dagger
What is thiss, I just completed my game and it showed me this
I was having 605 UC, but when I open it it is showing 5 UC, I don't know where it went, please help.
This guy is hacker
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK@manic falcon
Sir I need help hacker had hacked my I'd and he had connected his Google play account from my I'd and he is using my I'd so I want you to unlink his Google play account from my I'd
Please help me sir....
Please contact the customer service for further assistance, @stark cove.
Sir how can I contact him??
I had already contacted him
He said that he can't do anything because pubg is banned in India..
So please you help me sir and save my I'd from that hacker
Your UC might have been deducted, make sure to check your mailbox if this is the case
@sick shale sir please help me
We are unfortunately can't do anything if the customer service couldn't help you, @stark cove Only they who can assist with account related issues.
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
Which region has bonus challenge active now ?
Middle East region
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Nobody is gonna reply to me?
My account is at risk of being banned
I have downloaded the emulator from verified ganeloop.com and I reinstalled Windows to install it , It can't be the emulator
Is there any Admin/mod I can talk to via PM?
Do I get same events as of Asia region for Godzilla vs king kong upcoming update If I change my region to Middle East? (New Godzilla and king kong pet event )
@Rebel
I don't have any information about regional events
What does it concern?
Do you know anyone having experience/knowledge on these things?
No
My account
What happened to your account? Please state your issue here
Well my IP is in japan because that's where I'm stationed. Its kind of stupid that I can't access my account when I have 0 control over where I'm stationed
No inbox message, and I am sure I didn't use it, but it's showing 5 UC only, what shall I do?
I'd like to be able to play because I have a lot of time and money invested into it
I can send any proof yall would need to show I'm not japanese and I'm staying on an American Base
Nothing can be done if the game isn't available at your location
So everything is gone?
Until you can access the game
When will that be?
When you move to another location where the game is available
That's stupid. Yall should consider taking better care of your players
How much it takes an investigate from an a customer ?
Hello, the administration of the game, I have not used any cheats and the like, I ask you to consider the reason for the ban.
NikName: ツXXXツMARLIN
Сharacter ID:5109330740
Device: IPhone 8 +
Server: Europe
Connectivity:WiFi
Please refer to the private message from @polar marsh for further information, @warm sigil.
usage of vpn is not recommended, please do not encourage other members to do so, @night cloak.
An a investigate*
A new chapter should start when the new season begins.
Can you please provide us with a screenshot of your conversation with the customer service?
My account Band 10 years , can you help me?
Please refer to the private message from @polar marsh for further information, @night cloak.
Hello
My region is disappeared and i cant play bonus challenge
<@&481161015728406538>
If your account was created in one of the EEA regions, you will not be able to change your country or region at will due to GDPR laws. Unfortunately, there is nothing anybody could do to change this.
My account has been classified for 10 years and I have not done any fraud, and I have not violated the user’s rules. Please take a second look at my account and verify it.
Please refer to the private message from @polar marsh for further information, @night cloak.
The rules of the game have not been banned or anything that violates the rules of the game has been violated, with a simulator lube player, have more than $ 1500 been paid to my account while I am a PUBG partner since 2018. I disobeyed I did not know this and I don’t know. You for what you give from his efforts
@celest shadow When i was created this account i choosed Egypt region
Also, please do not mention the Moderator role for in-game issues, as they're used for the emergencies related to this Discord server, @tidal timber.
Sure
Responded to your private messages.
This one is the last message from the customer
And i answered to him again
And remove it from where you have added it.
If you do not reply, Then i will mail the contents
You will need to provide the customer service with the information that they required you to provide to prove your account ownership.
I did that 2 or 3 days ago,now im just waiting
My question was how much it takes the investigate?
Would you mind recording a video of it while in game, @thin wave?
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @dense vale. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
because of this, I do not have events in my region, tell me how to solve this problem
and if you refuse to delete your account, you can restore it somehow
and is it forever
sad, that is, I can never make the events of my region
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @torpid cairn.
It's closed
Please avoid going off-topic, @coral maple. You may have unrelated conversations in #chat.
We provide community support only for the global English version of PUBG MOBILE here, @coral maple.
The only reply in Korean
I am using the beta version of the emulator, and when I recently downloaded the new update, I updated the new update I changed the files and this is a big deception and when I entered the game the protection system detected a change in the files and blocked the account
Report it when the form opens up
😿 😿
@hoary fossil Modification of game files is against terms of service
It's showing it is closed in weekends but today is monday
Be patient please, it will open soon
The new update changed the files
How to make the projectile color like this
?
Some devices have more saturated colour displays, @hollow heath.
@hoary fossil Please refer to subpoint 2.12 in #faq and don't repeat questions regarding account suspensions
If you're from India and are trying to access the game, that will happen.
Oh ok
Hello, @half plover. How can we help you?
Can u help me
I have all the reciept and details of my acc
And played pmco 3 times from that acc too
You should contact the customer service in-game for further assistance in this regard, and the customer service of your social media and/or e-mail account in question, @half plover. You may refer to subpoint 2.8 in #faq for the social media support link(s).
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.
What if i want to go legally
Hello , i have question about bot for discord server... I just want to do bot something like "p- stats" and it show players stats , need for this "yes" from Tencent? 🤔
The API isn't public, so that isn't doable, @paper narwhal.
@merry sandal
I don't get what you mean by "go legally" there. In any case, as Piston already mentioned, you will have to contact customer service for your issue.
It's on Wednesday.
Apologies, please refer to Frozen's answer, @lofty locust.
You can always check it through the RP missions tab.
@vagrant forum @celest shadow okey thanks 🥰
I just know that the stats fall under the API, but for example Pubg on PC has too bot like what i mean and more other games... U know what i mean? 😄 Thats why i answered if here chance to do something like that I need anything from Tencent. And if i actually do something like that what i need from developers? @merry sandal
Sorry for tag

when do we guys get the vikendi 2.0?
hello does this help with ban?
There's no information regarding that.
Hey can you please explain me why did you ended this event before time, it was going to end on 5th may but you have ended this event on 3rd May, I am very much near to get that permanent parachute. @vagrant forum @celest shadow
Turkey comes under Middle East region?
Is there Anyone who play pubg mobile in gameloop?
Turkey comes under all regions xdd
I changed my region to Turkey to play bonus challenge, but it's showing bonus challenge is not started.
@paper narwhal
Sorry idk , i am not admin ://
This appeared to me twice. Why is it appearing? Even though I have downloaded the game from appstore only??!!
Character ID: 5563117526
Device: iPhone 11 pro
Server: Middle East
Connectivity: Wifi
Country: Saudi Arabia
Is SEAGM legit?
Hi I need help on changing my name on pubg
If you want to change your nickname , you need to buy a rename card , which can be found in : Shop -> treasures
Help me 10 Year band
Please refer to the private message from @polar marsh for further information, @hoary fossil.
Is your account banned?
what do you mean, elaborate?
Click "use" and type in your new nickname
You need to teach me more about pubg
My account got banned for no reason not hacking or anything can someone please help I have not done any thing
Please refer to the private message from @polar marsh for further information, @hard path.
Hi, my account was blocked for 1 month for playing with a dishonest player. I had no idea that I was playing with a cheater, I played only 6-7 games with him. Please reconsider the ban and, if possible, reduce it to 1 week!
I think it's not a fair ban for a month. I promise to select teammates more carefully in the future.
ID: 5298934560
Please refer to the private message from @polar marsh for further information, @lone bane.
@olive dove 
please tell me where is the bonus challenge?
It probably has not started yet.
You will be able to play it if you have it.
Turkey comes under middle East region ?
You should be able to play if you have the event, @spare gull.
At random times I am unable to reload my weapon. Whenever this happens the weapon equipping animation plays but it would be played fast. To fix this I have to unequip my weapon and it's a major issue especially when Im in rhe middle of a shootout or intense situation
We sadly do not have a list of the available regions.
How I change the accent of the pubg voice like the call outs how I change the accent of the call outs in pubg
You mean to have different voice packs, @thick girder?
Hello,
Please help my pubg mobile account get hacked 5 days ago and the hacker change the server to europa (i usually play in asia) i already change the linked email password. Now the hacker link their social media account to my pubg mobile account. Please help revoke their access to my account.
Thanks.
Ye
If so, it is possible to get voice pack from special characters such as Carlo, Sara, etc. Or, from the regional events.
Like I want to have the Russian sounding accent because my friend had russian accent on the call outs
Do you have the access to your game account?
Hello, I did not use cheat, but I was banned for 10 years. Who can I contact?
How I get the russian accent
Please refer to the private message from @polar marsh for further information, @night cloak.
Probably from a regional event, @thick girder.
Ooo how I go to regional event
Regional events are not something that everyone can get. You need to be in a specific region for that.
O ok
All right, hope that answers your question. :)
Yes i can still login from email. But the hacker link my account to their social media. How can i revoke it?
Please contact the customer service for further assistance, @storm snow.
My OnePlus 9 60 fps only . Please optimize the 90 fps . OnePlus 8 all phone support 90 fps why OnePlus 9 60 fps ?
Ok
My account is banned without any reason, What can i do
Please refer to the private message from @polar marsh for further information, @dusky horizon.
Where can i contact customer service?
Hello! i got banned, but I did not violate the terms of the agreement. I wrote "file a lawsuit" for seven days, there was no response, I wrote "PUBGMOBILE_CStencentgames.com", but nothing. I no longer know where to turn. Please help me!
Please refer to the private message from @polar marsh for further information, @rotund torrent.
Hii I want to report a hacker I even have screen recording as a proof how can I report. In game reporting system not working (he probably used anti report hacks)
@mortal apex Yes, happens when I open the game. And no havent reinstalled. Tried to repair client
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @copper flower. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
@mortal apex My game size is 10gb and by deleted I have to down all those in game files again and have daily tournaments so it’s not gonna be easy
Please try to reinstall the app. If the issue persists, let us know.
I wanna know why this happend in the first place what kind of a glitch this is😢
And am I the only one facing this?
Are you sure you did leave music apps, such as Spotify or Chrome?
Yes. I have checked it. It always happens 15-20secs after I login no matter what
Though it can sometimes be stopped if I go to home screen and game back and forth
Still have to deal with it every login
It could be a bug where, once the video crate starts, you do not probably see it, so it just keep going.
My account has been hacked, pleace help me
do you still have access to your game account?
please contact the in game customer service, you may refer the steps in this screenshot as reference, @barren aurora.
@feral forge my account has been hacked, can you help me, I am logged in via email, and the hacker added other networks to my account, can you remove the logged networks from my account so that only I can use it and add my own networks , but that only my enamel remains when I log in and have a task? mon id is 5480775886 and my email through which I am logged in lukica5383@gmail.com
Please contact the customer service for further assistance, @barren aurora.
I want to add the same bag style on PUBG MOBILE and improve Ping Server Middle East to 80, it always goes up to 600
@storm flume i dont know how kontact
@storm flume i dont understand this
Click on this
@sick shale next?
@barren aurora Do as same as in the screenshot attached in this message
Write the next message, @barren aurora.
@sick shale
account related issues, @barren aurora.
There is surely some technical glitch in your anti cheat system which is banning account of legit player
Yesterday I got a ban of 10 years without any cause I was playing since season 2 and I know what is good and bad for my acnt
Pubg needs to review
My id:-5125276562
My in-game name:RDX๕ۣۜZEUS
Just review it and you will know if there was system glitch or not and proceed accordingly
Because many innocent players are being banned who are really pro
I believe in your team
Please refer to the private message from @polar marsh for further information, @drowsy rampart.
@feral forge
Hello sir in-game uc purchase not received payment send successfully but uc not received please help me. customer service not reply.😫 😫
Please contact the customer service for further assistance, @balmy sparrow.
Please refer to subpoint 5.5 in #faq for further information, @balmy sparrow.
How to report
please do as what they have said, @barren aurora.
Report what exactly?
About a telegram channel who sell accounts of pubg and tons and tons of uc
And making a huge money everyday
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @sly halo.
This link says
not working during weekends. This is not a weekend. Is Monday a weekend for pubg😑😑😑😑
Be patient until it opens up!
@lime juniper hi bro my account has been hacked my someone bro please help me to get my account back bro
Please contact the customer service for further assistance, @willow scroll.
please i am getting a proper reply please help me bro
Do you have access to your game account, @willow scroll?
no bro the hacker has updated the game in android device and i have only apple log in and i am unable to use my account now bro
I need help my pubg mobile keeps crashing and I’ve deleted it and reinstalled it 3 times and powered off my iPhone fully off and on again and again and I don’t know to do at this point I’m really scared cause I spent 300$ on that account🥺
please help me to get my account back bro i have spent a lot of money in my account bro
If you are facing the newer version issue, waiting for the new update is the only fix. Please secure your socials used to log in.
Please patiently wait for a reply.
How am I supposed to attach something here?
There is no way I can attach my files in here for the data that they need
upload the images to imgur, convert them to links and send it to the chat.
What is this?
Make sure you're on a laptop or desktop in order to use the browser version of imgur. You may download the app to convert the screenshots in case you're on mobile.
What exactly is your issue/concern?
Why pubg mobile india YouTube page disabled?
We provide community support only for the global English version of PUBG MOBILE here, @split sapphire.
I want to remove the e-mail address from my account. How can I remove it?
Can a gfx tool get you banned?
Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @minor briar.
It's unfortunately not possible to unlink your email as for now.
Hi.. quick question... If I change server at the start of the new season, will I lose the 4 Ace stars in my player’s lobby which I have earned playing in the old server? Or will they still be displayed no matter which server I’m on?
New Update released today
There was no update released today.
Tap Tap store shows the update release today
We recommend you to install the game from the official sources only. TapTap isn't one.
Hello, the hacker has changed the version and who can help to change it back to the normal version. Android
Please contact the in-game customer service regarding this matter, @north spoke. We cannot assist you with account related issues here.
They do not answer me there, thank you
Well, can this be done by the top manager?
The highest tier reached will be displayed on your profile, so are the rewards you'll be receiving by the end of the season.
No one here on discord will be able to help you with such. Please contact in-game customer support for assistance m
Ok so I assume that they’ll still be there no matter if I change server.
Thanks !PIXEL
DNS app any issues using in pubg mobile ?
PUBG Mobile India official discord link please
It is fine to use a DNS, @brittle wharf. You may refer to subpoint 4.3 in #faq for further instructions.
We provide community support only for the global English version of PUBG MOBILE here, @manic oak.
Hey @celest shadow , which month is the next version most likely to release?
Should be in May. Please keep an eye out for #news for further updates.
Thanks!
@celest shadow when will S18 end 😬
Can someone tell me when will s18 end becuase i need to pushing conq
Season 18 will end on May 17.
Oh thanks @celest shadow
When is BATTLEGROUND MOBILE INDIA🇮🇳 coming?
Is there a server for BGM INDIA
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us
Hellow i need a help .. my account someone hack it and he is make him facebook interrubt and when i play on my play games interrubt he log me out .. so please help me how can i remove he's facebook from my ID : 5139643156
Please contact customer service via in-game if you still have access to your game account by using second login method and request to unlink the hacked social media account. You may follow this conversation:
My facebook account got hacked, and fb disabled it, right now I am unable to open my pubg account, is any other way to access my PUBG account..??
What do I have to do if they closed the conversation? because my account was hacked
They told me that the account is under investigation but they closed the conversation, or I have to wait until they respond
Unfortunately no, you need to have access of the linked social media account in any way. Refer to Facebook help center for further assistance:
▪︎https://www.facebook.com/help
I have linked my Mobile number, email also to that PUBG account..
Will that work?
Does arcade match kills count ?
I mean for achievement purpose
Yes, they do.
Please wait patiently. The team is working on your issue.
i cant make this step and also i have a last payment pill .. and i can log in by my Googly play games account dear
@vagrant forum
I request you kindly check the conversation..
Will it work?
Okay, but how did the conversation get closed, or will they contact you again ???
I do not think so. You need access to one of the linked social media accounts. You should still try to contact the customer service in-game and see if it works just with the linked email.
Ok thanks alot
They will contact you when the account is retrieved.
Hlo
very well thank you
Please contact the customer service in-game for this matter, @atomic iris. We cannot assist you with account related issues here.
I'm also contact #questions
I'm also contact but not sulution in my Pubg account@Frozen
@vagrant forum
The in-game customer service are the only people who can help you with any account related issue.
any arabic chat ?!
Hey can someone help me about Gameloop?????????
Then I'm Who are you who you are social media accounts Contact @vagrant forum
You can now access #emulator-chat and #emulator-support, @full plinth. Revert this at any time by sending .emulator in #481204134859505684.
then I leave it like that, because it says new conversation below. wait until they contact me
Restart your discord client. You have been given the emulator role, @full plinth.
Ok
@vagrant forum please help me my social media accounts is disabled
But still i dont have any emulator role or emulator channel @vagrant forum
Sigh. I gave you the role but you removed it by typing the command in #481204134859505684. Gave you the role again.
thanks :)))
If your social media account is disabled then you will need to find a way to recover that first. If you cannot do that then there is no other way to retrieve your game account.
But not open my facebook account i disabled @vagrant forum
Then there is nothing that can be done to retrieve your game account, @atomic iris.
Kk
Please contact the customer service for further assistance, @tranquil creek.
I have but no response since 3 days
The customer support in-game receives daily a large number of support requests, which it means you won't get a fast reply. You may wait for their response, @tranquil creek.
Hey can we migrate our global account to pubg mobile india
Please refer to this message, @south stone: #questions message
I dont understand why I got ban, i didnt break any of the rules, i haven't downloaded third party applications either...
I started after a long break again play game 3 day ago, and after these 3days,i want to point out that i haven't played a game for a month,So getting ban for nothing is suprising and at the same time i'm suprised why... I dont break rules...
Fix my problem...
I have paid more than 600€ in my account.
Now that i start recording and streaming i get ban for nothing...
I add photo on my ban problem
I'm playing it on IPAD 2020 8generation
Nick: IamBeaxxx
ID:5620286991
LvL 71
Please refer to the private message from @polar marsh for further information, @mortal anchor.
Still hasn't got any answer
It was to refer the message, we cannot assist you with that in here. Please stay tuned for future announcements by KRAFTON Incorporated at https://www.pubg.com/en-us/category/announcements.
Hello Dear Pubgmobile
I am Queen JoJ
ID: 5253712887
My account is blocked ... I did not use cheating or play in a team with cheaters ...
You are welcome to check out ...
I only started new for Rank Bei (KOREA SERVER) and I had over 20 kills because it was too easy (because started from Bronze V)
Please be fair and help me get MY account back! Because I haven't done anything and I'm still innocent.
I'm very active and I've bought a Royal Pass since season 13 and always played cleanly and with rules. My account means a lot to me because I spend many years of my time.
With best regards
Queen JoJ. 5253712887
Please refer to the private message from @polar marsh for further information, @night cloak.
Please refer to the private message from @polar marsh for further information, @celest silo.
hi
is it allowed to use VPN
can i get some voice suuport ?
No, you can write your problem here
so it is possible to get banned if you use a VPN
Hi There, Dear Mods, I will venmo $500 for any usable info on how to reach someone who will look into a particular account ban or pass the info to the developer team. All we got is bot responses. Feel free to contact me directly.
Please refer to the private message from @polar marsh for further information, @ornate hull.
Hallo
My id got banned for 10 years due to using VPN
Please refer to the private message from @polar marsh for further information, @valid quest.
I cannot get glacier m416 please give me IGN ÆūTRIZZY
Do you think I can get the mythic fashion title? I only have 20 mythic items BTW: Those 20 items each item comes from royal pass so If I keep buying rps will I get the title eventually?
It depends on your luck. You will not get it by asking.
Yes, once you have the required amount of mythic outfits, which is 50, you will receive the Mythic Fashion title from your achievements.
I unlinked my fb from a pubg account but I am still unable to link that fb account to another pubg profile, please help with my isssue 🙏
When did you unlink it?
It has been 2 or 3 months
My ID hacked and he linked his email to my ID
Please contact the customer service for further assistance, @night cloak.
Double check if it's unlinked by logging in again
Ok
How to contact customer service..??
Can it make gift to?
You can't
If login and change my name..and do etc.. what I do..??
Contact customer service via in-game settings and request to unlink unauthorised social media account/Email. You may follow this conversation:
He's login
if he change my in game name and friends list. Etc...
He hacked my FB which I'm linked to pubg mobile...and he linked his mail to my PUBGM account. I want remove his E-mail from my PUBGM account..
Please be patient and refrain from repeating questions as we are unable to assist with account related issues on Discord.
@lime juniper now the emulator has 3 lobbies wth😂😂
Where I go..??
Only customer service in-game can help you with this issue. I have already answered you with that
I tried...
Any external link...??
No, only via in-game settings for account related issues.
Ok I hope PUBGM solves my problem as soon as possible..😔
My account got banned been playing since S1 and Conqueror in 6 seasons, Help me get my account back, I never use spoof or VPN.
Please refer to the private message from @polar marsh for further information, @mental delta.
hello pubg
『𝐊𝐒𝐏』ㄚ卂丂丂丨几🌙#4513 was banned | Cheater
I did not see such in-game, @thin wave. It should be your thoughts or so.
Anyone help me? Someone hack my id and ban my id 🥺how can i back my id
@clear spindle
Please refer to the private message from @polar marsh for further information, @snow adder.
Please fix parachute problem in karakin
yes i hawe same problem
All have that problem
It's an internet issue.
fix smart gaga 4.4 ban 10 years
Would you mind explaining, @vale verge?
Man i have 60ms. This game is getting worst evey day
its only on karakin and my internet is very good
It's perfectly fine on a stable network. Try not to follow the teammates.
Well then, we cannot help you.
I can say one thing. Pubg mobile after 11-12 seasons is trash
why
Please avoid going off-topic, @silver basin. You may have unrelated conversations in #chat.
but i do not cheat
Please refer to the private message from @polar marsh for further information, @vale verge.
Is there a release date for the pubg new state game
We provide community support only for the global English version of PUBG MOBILE here, @night cloak.
I got a one day ban for doing nothing and the hacker I reported is still not banned
I just got banned and I did nothing wrong
I need help
I have a doubt, A friend of mine is using iPad Pro. Is it safe for him to use DNS(cloudflare)? He’s also disconnecting it once he’s in spawn island. I feel this shouldn’t be done.. is it safe for him to continue this activity?
Please refer to the private message from @polar marsh for further information, @unique gull.
Use of DNS is safe, @chrome cedar. But we won't suggest on repeatedly connecting and then disconnecting.
I agree.. But my question is, Will his account get a ban!? If so? Any reason?
What about the stability files of the weapon? Most players use files to stabilize the weapon, and this distinguishes one player from another. Will this situation be controlled? Now we are losing the fun and excitement inside the game because of these things
What do you mean for stability files of the weapon?
Some people now use external files to fix the scoop
Sir why u ban my account for 10 years #questions
Please refer to the private message from @polar marsh for further information, @serene dirge.
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
How do I report a player via e-mail?
We lost the fun to play because of these cheaters
Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @quiet lion. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.
Hello. I would like to ask I filled that form for PUBGM Partner I am a Facebook partner as well but I did not get a response, does anyone knows how this works?
You will get messaged if you're among the selected.
Hello pubg Some unknown person hack my pubg id with my twitter account
So kindly unlink the Twitter
@storm flume hi
Please contact twitter support regarding your hacked account.
Please do not use languages other than English, @willow crescent. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
ive been receiving this message over and over again but i have good connection
Try connecting to a different connection. You may also try using a DNS to see if that works.
Hi i need help plz
Please refer to the private message from @polar marsh for further information, @willow crescent.
We are unable to provide assistance if you do not ask a question or state a problem, @violet urchin. Remember to read through #faq before asking questions in the support channels.
Somebody entered my account and spend all my uc ... my account fully protacted with 2 methood to access to the social media account
And no passowrds has been changed at all and no one knows my pass too
Surely your account has been accessed using one of your login socials. Recheck your social history and warnings just in case.
I complained about h4cker about 1 month not banned
I checked 5 times and if someone joiend through social media he should knows thee pass that comes through sms ... no new access happend im sure and no new logins at all
Could you help to know how i spend the last 900 us on what ?
I think just reload your account again
We sadly cannot. However, you should contact customer support for further and immediate assistance.
Let me know what to chose on customer support options
Can i get my us back too ? Becuase i dont who speend it on what ether
Refunding UC is not possible. Please use the customer service option found in your basic settings > purchases, @violet urchin.
Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dense vale.
what do i need to do with this
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id
The name of the account user.aboodxalrantes
5638559294
Please refer to the private message from @polar marsh for further information, @patent crater.
Does the sawed-off shotgun count towards shotgun kills for the shotgun mastery achievement?
When does the Metro Royal mode end?
Yes it does, they said they will take a break and be back in 1.5
So I’m guessing there will be no metro in 1.4
But I wanna get more info
Ok
Did you require some assistance?
مرحبا
Please do not use languages other than English, @bitter shadow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
How can we get redemption code for using it in weekly wishes event
You can follow PUBG MOBILE Socials for redemption codes i think.You may try that!
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:528772710
The name of the account user:S2GStar
Please refer to the private message from @polar marsh for further information, @humble atlas.
When will metro Royale reset?
hey i need help.
I wanna say before i start i have proof for everything i say.
So i got scammed and have no access to my account anymore. The Scammer linked his email and changed the data of my 2 socials (icloud, twitter). I have no access anymore. But it’s against the user agreement that someone logs into my account without my agreement. So if someone could help me i would be grateful.
Hello, i have buy an 30 days advance room from pubg korea, and we have a verry high ping... know why ?? :(((
Dear Support,
Metro royale will be taken away completely. Please refer to #news.
Hi PUBG. Would I be able to get more information on the current Metro Royale Game-mode? Thanks.
Please contact the customer service for further assistance, @night cloak.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with my terms and integrity of the game.
I ask you to solve a problem as soon as possible beacuse l am wronged. Thank you, PUBG MOBILE.
The account id 5508553770
The name of the account user Abdllah《mvp》
Dear Support,
Kindly note that I just got banned yesterday for 10 years with uncleared reason, Meanwhile I would like to let you know that I am PUBG Content Creatpr on facebook, Youtube and Tiktok plateform
Also Please note that (ALL) my game plays were lively streamed and still saved and published to my facebook page, you can (anytime) refere to the facebook page to clearly check the videos and determine whether i violate rules or no.
I hope you understand what I am trying to refer too and RAMADAN KAREEM
PUBGM ID :548476950
PUBGM in-game name : ARROW
Facebook Page : https://www.facebook.com/Arrowthegamer
Log into Facebook to start sharing and connecting with your friends, family, and people you know.
Please refer to the private message from @polar marsh for further information, @toxic crag.
Dear Support,
Dear Support,
Please tell me how i can use Pubg Korea rooms because i have high ping, i have buy today an 30 days room but i can use it because the high ping
They provide community support only for the global English version of PUBG MOBILE here @cerulean umbra.
Hello pubg , why lag is become more on ipad seven . Please repaire this problem
niceeeee
Please refer to the private message from @polar marsh for further information, @trim eagle.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
5281267920.The account id
HMحسنMm.The name of the account user
Please refer to the private message from @polar marsh for further information, @shrewd solstice.
My account has been hacked and accessed by someone I do not know, and this person accessed it from a newer version of the current and last version of your company and I am facing a problem that all I want to log into my account the following message appears:
"Account has been logged in in with a newer version of the game, and can no longer log in with an older version. Please update the newest version"
What do I do now to access it and how do I prevent this person from accessing my account again
I have linked my account via Gmail and Facebook, I do not know what to do in order for my account to be fully protected and not be hacked again
Thank you
In order to solve the newer version issue, you will have to wait for the next update. As for your hacked social accounts, please contact the support team of the app/s in question. You may also change your passwords/turn on 2FA to secure your account/s.
Can you please reply to him?
The user has been sent a message in their direct messages, @rose ruin.
Thank you for reply
when the next update release date ?
There must be another way to solve the problem
@hallow gulch thanks
We're expecting an update in the near future.
- sadly not, considering your account has been accessed through a modified version of the game, meaning the only way to fix this issue is by updating the game on the official global version.
ok
thank you😩
@hallow gulch when is s19 release date ?
2 months after its release, note that we're still in season 18.
Please report it in #old, @rigid sail.
@hallow gulch is buying accounts ban-able or not?
Buying, selling or trading accounts is against PUBG MOBILE'S terms of service. Doing so could result in an account suspension.
hi, I what to know if I can unlink the Gmail of my account
Unlink your google play or your 3rd email link method?
I want the account to be inaccessible from gmail
Unlinking your email login method is not possible.
but if I what to sell my account can I block it ?
@hallow gulch
@hallow gulch can you check private please?
Selling accounts is against the game's tos, please avoid doing so.
Using the most powerful gameing phone in the market playing on 90fps .. 20ms best 5G internet in my country even though im lagging and have unstable connection WHY???? .. that's only happens in PUBGM
Please do not use languages other than English, @brittle jackal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
I'm using EN u dumb bot
Please use #old, @brittle jackal.
@hallow gulch
hi
We are unable to provide assistance if you do not ask a question or state a problem, @fast night. Remember to read through #faq before asking questions in the support channels.
There is no exact date for vikendi's arrival. Stay tuned for future updates posted in #news.
and any news about livik?
Not yet, @fast night.
k thanks
@night cloak
Can you able to unbanned my account please or anyone can fixed caus I didn't make any cheating #questions
Please refer to the private message from @polar marsh for further information, @night cloak.
@night cloak
Can you unlink Twitter from my account because someone hacked it and they linked there Twitter and they keep log in back in my account
@exotic thicket bro reinstall the game and two steps verification on your linked social media
Contact with in-game customer service they can help you
What u mean?
Hello
One of my friends TDM and arena matches cant load
He having A50s,I think its because his mobile network
His TDM load on Wifi,but cant load on his mobile network,and he only can use mobile network
Please contact the customer service for further assistance, @night cloak.
His internet connection is obviously not stable.
Fix the minutes problem!!
-If you play for more than 550 minutes a week ، you will lose weeks from " Open Sesame” achievement !!
Too many bugs and glitch this days . Legit are getting banned
the method is currently still in beta, you may face some issues and bugs while using it, please try again some time later, @night cloak.
My account has been banned 10 years 3 days ago for doing help me
Please refer to the private message from @polar marsh for further information, @lament cairn.
yes, it is still in beta phase, and im alright, thank you.
Talk and I'll translate for you
you may join the regional server via sub point 3.1 in #735483472432594994, @thin parcel.
I got banned because I was in private cheer park not only me imagine 20 others got banned too 😂😂
Please refer to the private message from @polar marsh for further information, @cinder fulcrum.
My ac is banned due to vpn login please help
Please refer to the private message from @polar marsh for further information, @dawn blaze.
Hi there my account was stolen from someone I don’t know him .
the reason why you are facing difficulties while using the method is because the 3rd link method is still in beta phase.
do you still have access to your game account, @valid tusk?
please first do recover your stolen social media which is linked to the game, you may refer to 2.8 in #faq, @valid tusk.
I have my social media account that I linked it before with the gamr
Hi . I have an event called karakin oasies that has time to 1 day more but its two days that it closed to me and says the event time has finished what sholud id do
the ranking is already ended on May 3 (see event rules), but the top 1% players can still log in and collect their reward until May 5.
how was your account stolen?
you will get the same answer, @night cloak.
@feral forge I don’t know how!! But when i use my Twitter and Facebook it get me to a new account
@storm flume its doesn’t help
please contact the in-game customer service for further assistance, @valid tusk.
They are nothing.
How long have you not logged into your account?
only the in-game customer service can help you in this regard, we are not able to assist you with account related issues here on discord, @valid tusk.
2 months
Have you had unusual activity on any of your social networks during those 2 months?
@abstract wadi No
Well, as they already told you above, the support team is the only one that can help you. However, I recommend first checking that there are no recent foreign or unknown activities on your social networks (check your email carefully); and then make sure you are logged in with the correct account.
Consider that, during these 2 months, your account may have been compromised by a thief. If that is the case, and you can no longer access your account, it will not be recoverable.
Someone is playing on his I'd last match playes 29/04/2021
Why it will not be ? I have every proof but the customer service don’t help in the in game !
it is your own responsibility to secure your game account and your login methods, if you no longer have access to your game account, there's nothing the in game customer service can assist you with.
Hello... I' just bought a Samsung 21 with 120 hz. But the game is not giving me 90 hz. What should I do?m
Please help. I'm so confused.
@agile hearth, please refer to this ^
How many lobbies does the emulator has now??
You can report them using the in-game report feature. There is an option to select bug exploits.
what if i forget to report him ? cuz i can't search his username
Anyone know how to change your name? It's been a while since I played, and I have no clue.
You can either report them when the match ends or by searching up their username. If you cannot search their ID then I do not think that there is any other way to report them, @fringe cedar.
You will need a Rename Card in order to change your in-game name.
Where would I look for that? There's a lot more menus than before lol.
In inventory bro
Check if you have one in your inventory. If you don't have one there, you can buy one from the shop for 180UC.
Ok thanks💓
Please refer to the private message from @polar marsh for further information, @fringe cedar.
Absolutely No
Hi, I am from the Middle East, but when I made an account, I put it in Europe and the button to change the country does not appear to me, how do I fix this help me pls
if the option is not available in your settings, that means you won't be able to change your country/region due to GDPR laws.
Any official here ?
I want to unlink my third login
Hiw to do it
@vagrant forum
Please help
Please contact the in-game customer service for this matter, @night cloak. We cannot help you with account related issues here.
@vagrant forum I wen there
@vagrant forum it is showing tha PUBG m is banned in ur country
@vagrant forum please help bro
There's nothing that the discord moderation team can do about account related issues.
@vagrant forum who is the offical here
Already told you that your issue can only be resolved by the customer service in-game. No one here can help you.
If the game is banned in your country then there isn't any other way to unlink the email from your game account.
@vagrant forum Please bro help me
hellow some one hack my google accont and i need to delete it without waiting 7days cause he log in and cant remove
Can anybody help me.
account has been logged in with a newer version of the game, and can no longer log in with an olderversion
But I live in Saudi Arabia and I am not in Europe. Otherwise, I can change it
Reinstalled the game if still didt work than have to wait for the next season
@night cloak Here.
@outer rover same
How do I switch my linked gmail to a different gmail
Or atleast put priority over gmail. I want a different profile pic in game
My Social Avatar doesn’t update, how do I fix it?
It will after a while
Thanks a lot mate
Np
Hi guys I reported many times to pubg about my fps drop
@night cloak can u ban
Hi guys could you told me what’s pubg doing when I report my issue with the video proof no action till today?
It’s take time cuz there’s many other reports
So when will it be fix?
Idk
Yea
