questions

[night cloak]

Yes

[torpid cairn]

Wow

[storm flume]

Please avoid going off-topic, @torpid cairn @night cloak. You may have unrelated conversations in #chat.

[frozen iron]

@olive dove why has this channel been told as not cheating

[night cloak]

Alright

[olive dove]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK .

[frozen iron]

does promoting account selling on Telegram and Instagram and making video on it does not violate PUBG TOS sir ?

@olive dove

[frozen iron]

in this video he is telling about his telegram and instagram where his viewers can approach him if they want to buy pubg accounts

[onyx lion]

@olive dove can u help

My scopes are glitched

[olive dove]

How can I help you?

[onyx lion]

When I open scopes fps gets stuck below 30

When I close it goes back to 50+

[frozen iron]

@olive dove sir ?

[onyx lion]

@olive dove sorry for the tag XD but like the game is unplayable like that

[olive dove]

what device are you using?

[onyx lion]

Laptop

[olive dove]

This channel is meant for pubg support matters, I have answered you already you may report such content in the aforementioned form.

[olive dove]

Please use #emulator-support for further assistance.

[onyx lion]

nones there atm

[olive dove]

Please wait patiently, you will get answered once they are available to assist you.

[frozen iron]

i cannot use discord support i dont know why please check my settings
and as for reporting i had reported the channel on 30th March , 2021.

and it has been highlighted not cheating

when i have showed you clear evidence why cannot that channel be banned ?

@lime juniper can you help Please

[static zenith]

@frozen iron This government is sold out 😂

[onyx lion]

okay thank you

[jagged cypress]

@olive dove please i need help please can you help me

This is my account i am not using hacks i am ios user but I don’t why pu g specting me without any reason

[spring badger]

Any way to get pubg apk for a indian player

[jagged cypress]

I am also indian player i downloaded it from ios app store

[jagged cypress]

Please help

[frozen iron]

@celest shadow

[spring badger]

Any way to get apk link or something

[clear spindle]

Please report the channel once again, @frozen iron.

[clear spindle]

It's available in https://www.pubgmobile.com

[maiden folio]

I want pubg india discord server link ?

[frozen iron]

sure and i expect that the channel will be terminated this time

[jagged cypress]

@lime juniper please help me

[clear spindle]

Please go through the notice, @jagged cypress.

[maiden folio]

@clear spindle I want pubg india discord server link

[clear spindle]

Do a Google search.

[cold pagoda]

@clear spindle

[maiden folio]

@clear spindle bruh i have a question

[storm flume]

Please refer to this channel's pinned messages for further information, @cold pagoda:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[clear spindle]

Yes, @maiden folio?

[olive dove]

is your account has been punished before? even for network connection error?

[gritty glade]

@cold pagoda
#questions message

[wise dawn]

I cant view payment details

[maiden folio]

@clear spindle Selling pubg mobile partner account is against the guidlines , just asking

[jagged cypress]

No i am from india, i used vpn play is that was the problem?

[cold pagoda]

@clear spindle i forget my pubg account password how can i get back

[clear spindle]

Selling accounts in any form is against the Terms of Service, @maiden folio.

[high frost]

yes i agreed but i want to take rest for a while.I hope it won't effect my id if i won't play

[maiden folio]

@clear spindle means any account normal and partnered both are against

[olive dove]

contact in-game customer support and check your ban records, if you have any of those that will be the reason for receiving such warning.

[gritty glade]

Well you can play without vpn.

[storm flume]

Please contact the customer service for further assistance, @cold pagoda.

[jagged cypress]

I can’t because i am a ios user can’t do that ..

[west tendon]

why i cant buy prime plus?

[wise dawn]

.

[gritty glade]

If you are located in India, you can't

[hallow gulch]

Please avoid discussing this here any further, the game is banned in your country, therefore nothing can be done.

[west tendon]

im not from india

[hallow gulch]

You will be able to find your payment receipts through your Gmail.

[jagged cypress]

I m not banned but there was notice comes that i m using hack but i not using hacks i used vpn to play pubg in india is that was the problem?

[storm flume]

Please contact the customer service for further assistance, @west tendon.

[west tendon]

i did no answering

[prime wraith]

Hi guys which vpn is good to play in good with less ping?

[maiden folio]

dns maybe

[high frost]

1.1.1.1

[prime wraith]

i have tried that high ping aata hai

Koi aur ?

[olive dove]

You can DM me so I can explain this to you further, better not to repeat this question in here.

[gritty glade]

Be advised that VPN usage is not recommended and that we lack additional public information on the matter.

[forest hamlet]

hey guys is there a way to play pubg in gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @forest hamlet. Revert this at any time by sending .emulator in #481204134859505684.

[forest hamlet]

caz its not working as it used to be

[hallow gulch]

Please use #emulator-support for gameloop related matters.

[wise dawn]

But i delete all receipts

How to find in google play?

[little cliff]

Click on your profile>payment & subscriptions> budget & history

[cold pagoda]

@olive dove i want to talk to you

In vc

[wise dawn]

But i cant see more information of payment

[cold pagoda]

@thorny hornet meri h

[olive dove]

You may state your issue in here and I am sure one of our staff members will be more than happy to help.

[cold pagoda]

I want to talk about cyber

[storm flume]

Please refer to this channel's pinned messages for further information, @cold pagoda:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[cold pagoda]

1chance only

[hallow gulch]

You will not be able to retain the information if you have deleted the Emails already.

[cold pagoda]

🙏 🙏

Only 5min

[timid lily]

I was banned for 10 years from unfair data exchange in the lobby

[polar marsh]

Please refer to the private message from @polar marsh for further information, @timid lily.

[olive dove]

Refer to this message and do not repeat:
#questions message
Failing to abide by this warning will result in a further moderation action.

[cold pagoda]

Have u seen this with your eyes

Anyone can photoshop it

[little cliff]

You dont see any of these options?

[static bloom]

Please help me, i cant login to my account. I think someone stole my
account through phising website and use illegal program.

[fierce night]

hello i just got this ban i don't understand for what ? can you please explain why would i get 15 days ban ?

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @fierce night.

[fierce night]

i know this sir please just tell me what reasons for 15 days ban and bronze
that first time

[wise dawn]

But if i search 1st payment i can unlink email?

[little cliff]

If you deleted your emails you can always check your trash aswell.

[storm flume]

Please contact the customer service for further assistance, @static bloom.

[wise dawn]

.

[little cliff]

You want to change your email subscription? I'm lost with your question

[mortal apex]

As long as your account won’t be detected with suspicious activities, it should be fine.

[steep cradle]

Hi got a question when does the raven xsuit become mythic?

[static bloom]

@storm flume no respon from CS..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cerulean flume.

[wise dawn]

I want to unlink email

[night cloak]

It's not possible to unlink email.

[solemn ibex]

uh what?!! died from falling?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @solemn ibex. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

<@&639889499718942720> Dm me this is an emergency that is impacting 2 professional esport careers

Hello my id is linked with 3rd link now i want to change my password but whenever i'm going to chang the password i didn't receive the verification code anymore. I also rechecked the email is correct or not. Please help

Please do not tag community role under any circumstances. If you have a problem , talk about it here , and we will guide you.@night cloak

[potent heath]

I haven't spent anything and I now have 504 uc at rp 85

[night cloak]

100 uc other rp

[potent heath]

I said I'm still rp 85 i still need to get to 100

[night cloak]

Check RP you will 50/50 uc 2times from 90-100 rp

[potent heath]

I know.

[mental flower]

Hello! My account has been banned for no reason. I was in the lobby and I was looking in the inventory, after it crashed and it appeared on my screen that I was banned 10 years... Why?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mental flower.

[storm sun]

Привет! Мой аккаунт 5316027658 забанили 25.04.2021
Я играю с устройства iPhone 12, версия iOS оригинальная! Не взломанная. Игра скачена с официального магазина AppStore!
Играю с 4 сезона на одном аккаунте! Никогда не нарушал правила игры, пользовательского соглашения, политики конфиденциальности! Никогда не пользовался багами, модификациями, читами для улучшения своей игры!Я честный игрок!
Прошу пересмотреть бан!

Hey! My account 5316027658 was banned on 04/25/2021
I play with iPhone 12, original iOS version! Not hacked. The game was downloaded from the official AppStore!
I've been playing since season 4 on one account! I have never violated the rules of the game, user agreement, privacy policy! I have never used bugs, modifications, cheats to improve my game! I am an honest player!
Please review the ban!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @storm sun.

[night cloak]

@lime juniper hii sir

[olive dove]

@night cloak How can I help you?

[graceful hamlet]

Hi there, my account is hacked. My game id is 5115362040. Please help me to get it

[storm flume]

Please contact the customer service for further assistance, @graceful hamlet.

Please avoid going off-topic, @raw slate. You may have unrelated conversations in #chat.

[frozen iron]

why its not getting banned ?

[gritty glade]

Brother,
When CHARISMA RANKING back to PUBG MOBILE?
I give my feedback in #feedback-bugs since 3 months but still not get back.

[sick shale]

No information

[gritty glade]

That's why i am asking here

[frozen axle]

Hello my friend account get banned and he not use anything cheat of tool

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frozen axle.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @frozen iron.

[night cloak]

Someone please replay my message

[sick shale]

What's your question

[frozen iron]

you never ban these servers

[celest shadow]

We are focusing on cheating content that is distributed to a broad audience. Someone streaming in a private Discord server with a couple of members is not our focus. We do not gain anything by investing efforts into such.

[frozen iron]

how is a server with more than 1.7k members a private server ?

[sick shale]

The server isn't made to promote cheats...

[frozen iron]

the owner of the server is live streaming cheats

[celest shadow]

Please refer to the following messages:

#discord message

[frozen iron]

it is showing this

[high frost]

@mortal apex will they be monitoring my account forever?

I will be pushing conqueror next season and so i will team up with my friends.They will give me kills so that i can get more points and if then my gameplay is video reviewed then it seems to be like h@cker

[frozen iron]

the link is not opening@celest shadow

[median monolith]

@celest shadow hey can you help me

[celest shadow]

Hello, @median monolith. How can we help you?

[west tendon]

is using macro allowed?

[sick shale]

No

[dreamy obsidian]

hello guys please help me I ate ban on Facebook and the account on pubg does not open for me how can I change it from facebook to twitter

[west tendon]

so why people are using it without any issue

please take action against it its unfair to much people in game are using macro and they use single shot like auto

they use sks like auto

[median monolith]

How can I purchase uc I live in india😔

[sick shale]

You can change it if you don't have access to your game account. Contact Facebook support to recover your linked account.

[sick shale]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

[dreamy obsidian]

@sick shale ok bro thanks

[west tendon]

and one more thing i see there is also one file that to much people using it no recoil file

can pubgm take action against them so that we can enjoy the game

[high frost]

Major hacks are esp and auto aim

Next magic bullets

[west tendon]

no recoil is also cheat dude

[sick shale]

Use the report feature in-game if you suspect them

[west tendon]

yes but no reaction against them

[high frost]

Yes but it is used by very less people because it can detected very easily

[median monolith]

@sick shale hey can I talk to you I have an issue related with my old account

[sick shale]

That does not mean it's allowed, they will be banned when it's confirmed by the system

[sick shale]

What's the issue, state it here please

[west tendon]

yes i know its not allowed but the question is that they are not getting pan

i report that players since season 13 nothing happend

and cheater with esp etc they get the pan

is there anyway to contact with any assistant of pubg to report this kinda files and vedios

@sick shale

[night cloak]

Please report it via the form below if you have any further information
▪︎http://cheat-collect.pubgm.cc

[median monolith]

It's about I'd hack

So can I give I'd / personal info here

?

[sick shale]

You can provide any information you might have regarding cheat software and its distribution, through this survey:
▪︎ http://cheat-collect.pubgm.cc

[sick shale]

No, you should contact customer service if your account is hacked. Please don't share your personal information with anyone here

[west tendon]

i have one more problem with purchasing prime plus

[median monolith]

They are not helping me out pls ccan you?

This server is my last hope

[sick shale]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team. Especially in these trying times, when the support team is short-staffed, you will have to wait patiently. Yes, it is asking a lot, but please remember that the customer support team are people too, and there are only so many of them.

[sick shale]

What's it

[median monolith]

@sick shale bro they just reply that pubg is banned in india so we cant help you but my account is hacked and the hacker is trying to remove my access

So what can I do?

[sick shale]

@median monolith You should refer to this message then ^ . We cannot help you with issue..

[median monolith]

F then I think I will never get my account back😔

[night cloak]

@lime juniper can u fix iraq servers for miramar and sanhok it will not go in until 9:00pm NIGHT Time

[sick shale]

Please submit a detailed report regarding this issue in #old and it will be reviewed by the community team later.

[west tendon]

@sick shale how to fix that issue?

[storm flume]

Please contact the customer service for further assistance, @west tendon.

[rustic sentinel]

How to unlink 3rd link phone number

[hallow gulch]

That's not possible as of now.

[rustic sentinel]

I want to change my region but I can't change it coz of 3rd link number

[hallow gulch]

Please contact customer support for assistance in this regard.

[high frost]

My friend account was hacked and the hacker link his phone number.What to do now?

[storm flume]

Please contact the customer service for further assistance, @high frost.

[high frost]

Is it possible to remove that linkeD phone number?

[spice cipher]

You need to contact in game customer support

[sick shale]

Customer service will assist you if the linked phone number isn't yours.

[high frost]

Ok bros @sick shale @spice cipher

[spice cipher]

[frozen iron]

@olive dove now enjoy

he has made those videos private

why you guys take so much time to see the reports ?

i told you guys repeatedly that please please see

but you said to report which i did

now see the consequence

[stable eagle]

hello i have an account with the vietnamese version and i live in turkiye . when i download game i have ban for one day then i have this from pubg

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stable eagle.

[frozen iron]

@lime juniper

[night cloak]

This server has support only for Global version.

[high frost]

@sick shaleonce check Dm

[frozen iron]

he has even made this instagram post private

now how the hell he would be banned !

[night cloak]

How can you see it, @frozen iron?

[frozen iron]

i took a screenshot dear

for god sake he has even made this video private which i shared with you in the evening !@lime juniper

[sick shale]

@frozen iron Please stop repeating questions regarding this and disturbing staff members every time, there are many reports that require a manual review.

[night cloak]

why pubg didn’t add something that we can ulink email link?

[zealous venture]

How do I get support in here?

[sick shale]

Please state your problem and we will try to help you

[zealous venture]

Hello dear!
I just got banned for 10 years today and I would like to know why? It just says player argument violation and I dont know what did I do wrong?

[night cloak]

Feel free to share your opinion in #old .

[storm flume]

Please refer to subpoint 2.12 in #faq for further information, @zealous venture.

[vast jay]

Hey Admin! My account 5103141767 with nick name JSxMilkNiBos was banned for 10 years on 04/14/2021
I play with iPhone 11, original iOS version! Not hacked. The game was downloaded from the official AppStore!
I've been playing since season 2 on one account! I have never violated the rules of the game, user agreement, privacy policy! I have never used bugs, modifications, cheats to improve my game! I am an honest player!
Please review the ban!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vast jay.

[tacit elk]

hello my acc got hacked how i can talk with support to get it back?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @tacit elk.

[mild nebula]

My account has been banned for no reason. Please review the reason for blocking. I am using an emulator and have not violated the rules my id 5267217318

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mild nebula.

[high frost]

Can i contact @lime juniper through DM regarding hacks

[strange goblet]

Hello Sir,
I found out that INT丨GANGSTER is hacking,it would be a pleasure if you take efforts in banning his account
5235094463

[winged wasp]

My friend got banned for 10years for no reason, whats going on

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @winged wasp.

[sick shale]

You can provide any information you might have regarding cheat software and its distribution, through this survey:
▪︎ http://cheat-collect.pubgm.cc

[hushed hound]

Hlo i got update today and i am getting 300 ping after update and my network speed is 75mbps

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @strange goblet. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[hushed hound]

@sick shale

[weak bear]

Pubg mobile why is the classic crates so unlucky?

[sick shale]

You can submit a report in #old if you're having higher ping than usual and your network connection is stable. You may also contact customer service via in-game settings for further analyzing and solutions.

[hushed hound]

@sick shale wat about glacier frn classic crate

[sick shale]

What about it? Can you elaborate your query please

[hushed hound]

@sick shale see man from last year i am opening crates for it still i dont get and my frnnds got more than 2 time pls hlp me to get glacier or add any alogrithm

I spent more than 1 lack it sucks bro

[sick shale]

It depends on your luck. There is no other way to get this item except from Classic crate

[hushed hound]

Man full of gambling

[sick shale]

Please move to #pubg-mobile if you don't require any assistance.

[hushed hound]

Without gun wtf i shld do with materials @high frost

[sly glen]

Good morning, a question the metro royale season, when does it arrive, does everything restart?

[night cloak]

Yes.

[sly glen]

Thx dude.

[sick shale]

@sly glen For your information, Metro Royale Mode will be temporarily removed in version 1.4 for further developments and improvements.

Refer to this message for further information:
▪︎#news message

[shell kindle]

I recently received an FAIR COMPETION NOTICE. Pls tell what is this nd why i got this

[mortal apex]

As i already said before, if you are found to play with suspicious activities, at this point, it won’t be a good sign. As long as you play clean and fairly for and like everyone, you won’t have to worry about it.

[high frost]

But playing legit gave us that suspicious notice

[shell kindle]

Yes i also received the fair competition notice.

The only thing i use is config to enhance graphics

Pls tell

[sick shale]

That is against PUBG MOBILE's terms of service. Please remove it as soon as possible or your account will be suspended.

[shell kindle]

I hv been using it since season 12 youtubers told they r safe.

[high frost]

Now pubg enhanced it's security system

[mortal apex]

It is a new thing that the system introduced in-game.

[lethal patrol]

In game I was using the event tier protection but that is not use, my character id 5140411577

[sick shale]

No, that violates the terms of service. I'd recommend to reinstall the game asap.

[sick shale]

You can have up to 3 tier protections a day, and you must play with your friends.

[lethal patrol]

So when we play random it won't apply 🙄

[sick shale]

Correct

[honest elm]

@mortal apex Good evening.
We've got some interesting request on the Russian server and I would like to ask you about it. If you know something, that would be great.
There is an event called Ruins that allows you to use some super powers, some of them let you see a marker with an enemy's location near you.
If people report the person who used these powers in cheating, what the chance of getting banned?

[shell kindle]

Can't the repair solve the issue?

[lethal patrol]

😭😭😭😭

[sick shale]

If you can find a way to remove the prohibited files, then it's fine. But I still recommend to reinstall the game so you can stay on the safe side.

[night cloak]

dear admin my account with id 5428546797 was banned for 10 years on 26/04/2021. I'm not a hacker. I did not violate the rules of the game. I'm an honest player.please review the ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sick shale]

You mean it'll look like a cheating behavior in the video evidence?

[honest elm]

Exactly

[sick shale]

The markers will be displayed in the spectate mode so it does not make any difference, also security team will check the account data to take the final decision. So as long as the player isn't cheating, video evidence is useless.

@honest elm ^

[honest elm]

Okay. Thank you a lot! That person must be telling lies then. Will mind@sick shale

[night cloak]

Hello my id is linked with 3rd link now i want to change my password but whenever i'm going to chang the password i didn't receive the verification code anymore. I also rechecked the email is correct or not. Please help

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[tacit elk]

can anyone help me get back my hacked acc?

[night cloak]

@onyx cairn

Thanks, I’ve been referred by @night cloak to contact you with this urgent problem

[potent heath]

When do the next rp missions come out?

[night cloak]

Tommorow.

[devout spade]

Hi, my account got hacked and I need help unlinking the the email and hacked social

[sick shale]

Please contact customer service via in-game if you still have access and request to unlink the hacked social media account.

[storm flume]

Please contact the customer service for further assistance, @devout spade.

[devout spade]

I did and the email is still on the account

[sick shale]

Did you receive a response?

[devout spade]

Yes, but nothing changed

I am able to get into the account, but so can the person who hacked it

[onyx cairn]

Hi, @night cloak.
How may I be of assistance?

[sick shale]

Would you mind taking a screenshot of the response, @devout spade?

[devout spade]

I checked it this morning and I can't find it now. At the time that I sent the response, I wasn't able to access the account, but now I am and I sent another message to customer service

[lime juniper]

Thank you for bringing this to our attention, @frozen iron. It was overlooked during the first review. Strikes have been applied accordingly. As the channel is a part of the YouTube partner program, it will be terminated first after 7 days.

As for the initial question, the reports are reviewed on a case-by-case basis. It is ultimately up to us to decide what action to take according to the individual violation severity.

It is not necessary to mention me ten times. One mention is enough. I will eventually reply. Please keep in mind that PUBG MOBILE is a big community.

[sick shale]

Please wait for a response then and follow it. We cannot help with account related issues on Discord

[devout spade]

Okay, thank you

[tacit elk]

can i please dm you?

[night cloak]

@onyx cairn 2 esports players have been banned who play for WOW Esports

[devout crater]

Hello I need a help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @weary summit.

[vivid plaza]

Help me pls

[devout crater]

I have not violated any rules at all but got accused teamed up with hacker where I do not realised that I’m teaming up with and get banned after that. Can I still get unbanned from this?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @devout crater.

[robust pond]

My account is stol

[onyx cairn]

I checked some of my direct messages stating their cases and unfortunately we cannot assist you with this as they have been banned for certain reasons. Refer to the direct message sent by @polar marsh for more details.

[robust pond]

My account is stol

My account is stoling

[median swallow]

Hi admins, my account got banned because my ipad switched networks while in game, they banned me for 10 years for that!!!! wth? i just spent $600 to get the raven suit and upgraded it!!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @median swallow.

[tawdry finch]

When will be email unlink option be introduced

[night cloak]

There's no information regarding that.

[frozen iron]

salute to you maam !!!!
just saw on yamraj community tab that he has recieved strikes
+100 respect for you

[astral moth]

What is the meaning of notice. I got mess report or something

[sick shale]

@night cloak You can talk with him in #chat. Please avoid asking questions regarding account suspension here, we can't help with that

[night cloak]

Ok

[astral moth]

Mod reply please

[sick shale]

The notice is clear, you don't need to worry if you're not violating terms of service

[astral moth]

Thanks

[night cloak]

Hey! I would like to change the region to a different one, as delays appear during the howling of the game. the Europe server should remain, but I do not have a choice of region in the settings

[sick shale]

You can't change your country if the account was created within EEA region.

[night cloak]

Could you help me?

[sick shale]

Your only option is to create a new account outside of the EEA region

[night cloak]

but I invested a lot in this account

a lot of time and money

[rustic valley]

What is that tencent ??,

[sick shale]

It's very clear to understand, this is a notification to remind you of these terms and conditions, you don't need to worry about it as long as you don't go against terms of service.

[night cloak]

ayo what are those “unranked” thing when you reach ace and conquer?

[sick shale]

Your rank gets disabled when a suspicious activity is detected on your account. You will be ranked again once the investigation period is over.

[night cloak]

What do you mean by suspicious activity?

It’s just this

[hot swan]

Hi, today I opened an account on the same ID as my pubgm account and the profile picture of the newly opened account contains perverse content. What do we have to do to remove or ban this account from the game pubgm id: 519114525

[night cloak]

?

And I have noticed that when I’m playing matches and lose points, I don’t go back to crown 1

[sick shale]

Will forward that, thank you for reporting!

[night cloak]

.

[sick shale]

Suspected unfair gameplay behavior or other related reasons. Cannot give further details as we are not affiliated with the security team, feel free to contact customer service for further assistance.

[night cloak]

I haven’t done anything tho

I just reached ace

[night cloak]

My friend told me you have to play 5 matches and get the parachute skin than your not gonna get the unranked thingy

[grand star]

@lime juniper hello dear error
I've worked for offical pubg mena as a translator and I played fairly I don't really know what's happening to my account , my kd and my past account status was fine until to night could you please check it
pubg id : 5601738071
Thanks.

[sick shale]

Please refer to subpoint 2.12 in #faq and avoid repeating questions regarding account suspensions.

[sick shale]

What do you mean?

[compact sierra]

I was banned yesterday for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @compact sierra.

[grand star]

Hello I was a pubgm mena translator I guess I have this right to ask what happened to my account
Thanks.

[grand star]

So

Where could I find right customer support?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @grand star.

[night cloak]

you know the “play 5 matches” to get the ace parachute skin?

[night cloak]

I’m pretty sure this is a misunderstanding

[grand star]

Mr rebel i mean contacting not answering

[sick shale]

Yes, but it has nothing to do with your ranking issue.

[night cloak]

than what’s the unranked thingy?

In ace

[sick shale]

I have answered you regarding that, don't have further information. You need to contact customer service

[night cloak]

alr

I didn’t do anything suspicious but alr

[grand star]

Where could contact customer service

[sick shale]

Via in-game settings or login screen, @grand star.

[grand star]

Thanks MR rebel

[wheat loom]

Is there any way to get unban on my account. I got ban before 5-6 months, my brother was cheating, i didn't know at all.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wheat loom.

[molten minnow]

Hello, i was ban but i don’t hack wtf pubg video Inspecting is trash (?)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @molten minnow.

[thin sentinel]

Hello, I started pubg after like 5 months and after updating got this error, so i uninstalled and reinstalled the game and i am getting the same error, can someone please help?

[storm flume]

Please contact the customer service for further assistance, @thin sentinel.

[night cloak]

If your brother cheated , Account has to be suspended for 10 years.

[keen vigil]

So my friend was buying uc from an untrusted website, now every time she charges the uc disappears, do you have any idea how to check how much pubg owe her and/if its possible to contact pubg about the payments?

[night cloak]

Why i get banned for 7 days pld

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sick shale]

UC amount purchased illegally will be fully covered, so checking purchases history from where they purchased the UC could be a way to count the amount. They may contact customer service for further assistance in this regard.

[night cloak]

You could of get 7 day ban for playing with a cheater.

[craggy sleet]

someone broke my account, I also made a ticket, but can it be solved faster?

[rugged wolf]

Hei somebody help me

My account got hacked

[mental halo]

Yo mods, can my account get banned if my ps4 controller was paired on my iphone while playing?

[storm flume]

Please contact the customer service for further assistance, @rugged wolf.

[rugged wolf]

I contact them bro

[olive dove]

only customer support can help with account issues.

[willow summit]

YOOO

Yesterday i was playing metro..

[unkempt stratus]

Can't report

[craggy sleet]

@olive dove I did it but it takes a long time and the one who broke it still enters the old version and bans my account and after the ones from the center I say that I have the account banned and I can't do anything ..

[willow summit]

And today i got banned for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @willow summit.

[unkempt stratus]

Can't report

[olive dove]

3rd party hardware might result in account suspension if it has been detected by the anti-cheat system.

[rugged wolf]

I do that @olive dove they told me 60 days

[olive dove]

use only the highlighted part of the URL.

[unkempt stratus]

Ok sir

[olive dove]

Sorry but you have to wait patiently then.

[rugged wolf]

I can stay here and wait for 60 days I spend 8000£

On my account

And timw

Him crak pubg

[olive dove]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[rugged wolf]

OK thx then

[stable sparrow]

Dear Sir / Madam, my player ID is 5903595113. I think my account has been unfairly banned from the game. Please I want my account to be reviewed and notified.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stable sparrow.

[alpine raft]

Why can I have max 30 fps if my phone has an base fps of 90fps? My phone name is oppo a91 i hope you guys can put the 90fps butten or the 60fps one whould be very happy and it. Whould also make my gameplay more smooth more about my phone it is

6.4 inch 8gb ram 90fps or 60fps not sure

[hallow gulch]

You may share your feedback in #old.

[alpine raft]

Okay

[wheat scaffold]

My player ID is 5306879391. I think my account has been unfairly and mistakenly banned from the game. Please I want my account to be reviewed and notified as soon as possible.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wheat scaffold.

[fathom iris]

Why i get banned for 30 days pld

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fathom iris.

[nova harness]

I didn't use any cheating methods, and I had video records when I was playing, and when I got out of the game, I went in again, and I was banned from 5227837518.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @nova harness.

[south veldt]

Royal Pass seasons match time stuck with me on 339 minutes what's going on??

[swift nimbus]

hello there can anyone help here ? my account got hacked !!! HELP anyone ? please ?

[night cloak]

Once you reach 3000 minutes playing time in a season , the minutes in weekly match time will stop being counted.

[merry hill]

Hello friends my friend get banned by wrong and he play i pad 11 bro clean how get banned ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @merry hill.

[swift nimbus]

anyway to retrieve my account ?

[south veldt]

thank you

[night cloak]

Please contact customer support.

[swift nimbus]

how

[night cloak]

And if you dont have access to account , then its located in top right corner on login page.

[twin anvil]

Hello PUBG Mobile Team
I have a problem with my account i would like to tell u that my account got banned

I got banned on
2021-04-26 13:59:13

I will get unbanned on
2021-05-26 13:59:13

Reason
Violating user agreement

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twin anvil.

[uneven pumice]

I want to open a regional discord server for pubgm as there is no any regional server mentioned in the regional servers list

🥲

[strange quiver]

Hello Tencent
It seems that my account got banned for 10 years for violating user agreement

Which is definitely NOT correct i have never broken any rules in pubg mobile I've been a professional player for more than a year & im currently playing PMPL WEST EU

I would like a review on my issue here and preferably direct staff from anti cheat team from Tencent
Thank you for your assistance

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strange quiver.

[dull gulch]

My friend got ban for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dull gulch.

[strange plume]

I got logged out of my account and can’t join back

I got logged out of my account and can’t join back

Hello bot?

[abstract wadi]

Hello! please wait for the instructors of a moderator.

[night cloak]

@uneven pumice please refer to subpoint 3.1 in #735483472432594994 to see regional servers

[strange plume]

Ok @abstract wadi

[night cloak]

@strange plume what's you account linked to ?

[strange plume]

It was linked to Game Center

[night cloak]

What does it say when you try to login?

[strange plume]

I was playing a metro then I just get kicked out of the game and into the log in screen and it didn’t let me join my account

It goes on to the screen that makes a new character as in my account got unlinked

[night cloak]

Have your account was linked to any other social platforms?

[strange plume]

I don’t think so

I have the id and stuff if y’all want to see it

[limpid kiln]

Hi how i report new hacker in game because alot of ppl use it and no banned for them

[surreal zinc]

Hello !

[strange plume]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strange plume. Remember to read through #faq before asking questions in the support channels.

[strange plume]

I want to play

I was close to hero 2 on metro

😩

[night cloak]

@strange plume it is not possible to account to get unlinked if it is only linked to one social platform

[surreal zinc]

I want to ask a question can we change our 3rd link Gmail?

[strange plume]

Then tf happend to my account I’ve been trying to log into it for 2 hours

[wraith terrace]

You guys told me that the tier protection event only works until Crown. But my friends who are ace were not losing any points.

Why?

[night cloak]

No unfortunately you cannot

[surreal zinc]

Then how it is possible I got my mythic fashion acc hacked and hacker changed my 3rd link 🙄

When I am trying to login with 3rd link .. it's creating new fresh account

[night cloak]

Have you tried to contact in-game costumer service ?@surreal zinc

[strange plume]

Yes

That’s bs

Dosent have real people

Only a bit

Bot

[surreal zinc]

Yes I did they say to wait for 60 days . I waited and now I completely lost my acc

[strange plume]

Exactly

[night cloak]

Then considering that you have contacted in-game costumer service please be patient until you receive an respond.

@strange plume account cannot be unlinked if it's only linked to only one social platform

[surreal zinc]

@night cloak thnx for the reply 😄

[night cloak]

No problem glad to help.

[sinful cradle]

@olive dove السلام عليكممرحبا لقد تم حظر حسابي في النسخه العالميه وأظن انه تم حظره عن طريق الخطأ ارجو مراجعه الحظر Id/5250505448‏
وفي حاله عدم رفع حظر الحساب سأرفع دعوي قضائيه
حيث انه قبل حظر الحساب بأسبوع كان قد تم اختراق حسابي وتواصلت مع الدعم وطلب مني بعض البيانات
لإثبات ملكيه الحساب
وقدمتها وكان جواب الدعم أنني يمكنني إلغاء ربط الحساب المخترق بميزه إلغاء الربط
َمع العلم ان ميزه إلغاء الربط يجب الانتظار مده اسبوع دون تسجيل الدخول من الحساب المراد إلغاء ربطه
وهكذا يكون الدعم مسئولا عن أي مشكله تحدث بالحساب

[storm flume]

Please do not use languages other than English, @sinful cradle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sinful cradle.

[strange plume]

I think my sister deleted my Game Center on accident on my other phone

😤

Why did I trust her with my iCloud🤬

It wasn’t unlinked it was deleted

But I still see my account because I have it as a friend on my other lvl 5 account

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @limpid kiln.

[feral forge]

yes it does include Ace, @wraith terrace.

[lofty parrot]

I was unfairly banned, I want to know the email to contact tecent.
Otherwise, I will look for legal means.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lofty parrot.

[wraith terrace]

Thank you.

[strange plume]

I was unfairly banned, I want to know the email to contact tecent.
Otherwise, I will look for legal means.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strange plume.

[remote flicker]

Hello

[night cloak]

Hello, @remote flicker. How can I be of help today?

[remote flicker]

You answer me in discord support I appreciate to you Visey

Sorry miss understand

My account it’s banned @night cloak how can i return ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @remote flicker.

[past laurel]

Hello i got ban while i recorded every game and was streaming it , i have evidence of every game i played

[polar marsh]

Please refer to the private message from @polar marsh for further information, @past laurel.

[gray shale]

Still showing same.. is that event ended.please check event date

[tulip totem]

Alo pessoal meu amigo malaka tomou ban de 10 anos, ele joga de emulador, eo motivo do ban nao foi por uso de programa inadequado e nem por uso de outros emuladores exeto o gameloop oficial. o support respondeu ele com uma simples menssagem:

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tulip totem.

[glass fossil]

Justice for Mr CyberSquad

[thorn apex]

Please move to #chat for unrelated conversations.

[glass fossil]

@Eror 403 Give Justice for Mr CyberSquad you don't have any Rights to destroy any people 3 yrs Hard work

Justice for Mr CyberSquad

[thorn apex]

@olive dove

[glass fossil]

Justice for Mr CyberSquad

Justice for Mr CyberSquad

[thorn apex]

stop spamming

[glass fossil]

A people who working hard from 3 yrs
They promote pubg not pubgm promote him
Give back your strike @ EROR 403

[night cloak]

He violated tos of the game so he got the punishment

[glass fossil]

No he don't violent

[night cloak]

this is not the right channel for discussing that

[glass fossil]

It's his need

No that's right channel for discussion

Because he gives strike

[jade nest]

And you will get ban soon

[glass fossil]

No problem

[thorn apex]

@glass fossil move to #chat for unrelated conversations.

[glass fossil]

@jade nest no problem

@jade nest how many people ban they do for this topic

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass fossil.

[jade nest]

I know you won't have any problem, because you all who are coming here are just 14 year kids who knows nothing else other than spamming

And now Keep on typing 😂

[night cloak]

#questions message
you can refer this
and https://www.pubgmobile.com/terms.html

you will get all answers

[tame fulcrum]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id The name of the account user.alaaydy5292385838
alaism『ＺＥＯＳ』

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tame fulcrum.

[smoky crypt]

Hello Tencent
It seems that my account got banned for 10 years for violating user agreement

Which is definitely NOT correct i have never broken any rules in pubg mobile I've been playing for more than 2 years.

I would like a review on my issue here and preferably direct staff from anti cheat team from Tencent
Thank you for your assistance

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @smoky crypt.

[night cloak]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear that I play clean game and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[final umbra]

Hello, need to ask how i can send a photo to the support one the game? Any help

[feral forge]

you may convert the screenshots to links through imgur.

[final umbra]

Can you explain more😥

[vivid ravine]

My account has been banned. I hope you review this decision thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vivid ravine.

[feral forge]

search imgur, upload the images to that website, convert it then copy the links and send it to the in game customer service.

[final umbra]

Ok thanks 🌹

[storm flume]

Please do not use languages other than English, @proper remnant. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[proper remnant]

Hello, I am a PUBG Mobile player
My name is dangerDERi, ID: 5415926343
The company banned my account by mistake without violating any of the laws of the game knowing that I do not use any external programs or external parts Please review my account and cancel the ban with full thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proper remnant.

[shell kindle]

Hello i yesterday received a message of fair competition notice.
Pls tell why did it pop up on my screen.
I didn't use any hacks etc.

[thorn apex]

@soft orchid english only pls

[shell kindle]

Pls help

[storm flume]

Please do not use languages other than English, @soft orchid. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[thorn apex]

You can get this notice if u or someone you were playing with is suspected cheater or has been banned for cheating.

[ancient iron]

My facebook account has been hacked, my pubg account is logged in, my pubg account has been linked to an email
I want to cancel the link between my account and the email because the hacker logs in with the email they put on my account id 5550956365

[thorn apex]

Please contact ingame customer service. We can't help you with this issue, unfortunately.

[ancient iron]

I have already sent technical support and no one has responded to me

[thorn apex]

It takes time to review all of them. We kindly ask for your patience and understanding while they get to your request.

[ancient iron]

I'm very annoyed, the account is stolen and the tech support is very slow

[thorn apex]

I'm sorry but customer service is your only option

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

@lime juniper Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
5513490759
Plz unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[gray shale]

<@&481161015728406538> waiting for your reply

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @gray shale. You can also submit a report in #old in compliance with the channel's pinned instructions.

[gray shale]

No one Give Reply there

[clear spindle]

The channel is meant to report bugs, give suggestions and feedbacks. Getting a reply in there is not guaranteed. Please update your message and add these details so that we could pass the information, @gray shale:
User ID:
Device:
Network:
Country:

[gray shale]

👍👍

[halcyon dagger]

My phone died while I was playing metro royal and I lost all my guns armor and backpack steel front armor and very good guns I am extremely mad rn so please fix this and give me my stuff back. ID: NasherKillsYou. LG g8 thinq. Cellular. North america

[hoary night]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id
5245799240
The name of the account user
ÐWÐ丨MAKRM

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hoary night.

Please refer to the private message from @polar marsh for further information, @sick agate.

[clear spindle]

Unfortunately it is not how things are. You'll lose things if you leave an ongoing match no matter what the issue is.

[radiant frigate]

Hello, I need help with how to fix" Account has been logged în with a newer version of the game, and can no longer log in with and older versions " I can't play, plase help me

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @radiant frigate.

[radiant frigate]

I've been waiting since yesterday for someone to answer my help chat...

[celest shadow]

Please contact the customer service in-game for further assistance, @radiant frigate.

[radiant frigate]

...

[night cloak]

Gus how do i get silver

Not rank but currency

Idk

I already dismantle everything i have

I need extra silver

[radiant frigate]

Crates, and at the end of the season you'll get an amount based om your rank

[night cloak]

Ouu ok

Then the easy way to get?

[radiant frigate]

There is not

[thorn apex]

you can also redeem 25 silver from the shop at the cost of bp

[night cloak]

Ik

Already limit

[radiant frigate]

There s no "easy" way

[night cloak]

Bruh ok

[shell kindle]

This guy is illegaly using configs to enhance game

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @shell kindle.

[ocean ivy]

When pubg india will come

[night cloak]

Kindly refer to this message, @ocean ivy:

<#questions message>.

[ocean ivy]

@night cloak

What happen with cybersquad? I'd?

[celest tusk]

I did not use any 3rd party application why my id got ban 2 months plz i request pubg team help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @celest tusk.

[storm flume]

Please refer to this channel's pinned messages for further information, @ocean ivy:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

You may refer to the pinned messages of this channel for further information, @ocean ivy. If you repeat these questions, we will be forced to remove you.

[marsh cloak]

Please help me how should I change my region from Ieseral to Russia before 120 days. By mistake I have changed my region. Please do something....

[night cloak]

You’ll need to wait 120 days before you can change your in-game region again, @marsh cloak.

[remote jolt]

can you help me?

[ancient iron]

My facebook account has been hacked, my pubg account is logged in, my pubg account has been linked to an email
I want to cancel the link between my account and the email because the hacker logs in with the email they put on my account id 5550956365

[remote jolt]

I can not verify by email code

[night cloak]

Do you’ve access to your PUBG MOBILE account, @ancient iron?

[crisp scroll]

Anybody knows when we can get 90FPS to latest gaming phones ?

[night cloak]

Due to the email linking feature still being in beta you’ll experience some issues when using the feature, @remote jolt. Kindly try again later.

[ancient iron]

Yes

[night cloak]

90 FPS is available for some of the latest gaming phones. If they’re very very new then the team may need time to re optimise the game for the device.

[night cloak]

Kindly contact in-game support for further assistance.

[humble summit]

Is 1.1.1.1 WARP Safe for PUBG MOBILE IN INDIA

[ancient iron]

I have already sent technical support and no one has responded to me

[storm flume]

Please refer to subpoint 4.10 in #faq for further information, @humble summit.

[night cloak]

Kindly refer to #faq subpoint 5.5, @ancient iron.

[midnight prawn]

@celest shadow mam please can you help me my account has has been hacked and i spent lot of money in the game above 6.5 lakh i invest in game i have also mythic fashion . 1 person scamed my account please help me out when i am loging my account a new id has loging and my email also when i try to open my account whith any login so a new id has been opening i massage a lot of time in game customer care but no responce please help me out mam you are the last chance to recover my account player id is - 560980032

[ancient iron]

Please Help

[celest shadow]

How did the person get access to your account in the first place?

[midnight prawn]

i give to play he is like my buddy but he scamed 😩

[night cloak]

I’ve helped you as much as I can, @ancient iron. Your support agent in-game can help you further, just be patient.

[remote jolt]

Do not reply below this line

TencentGames
April 27, 2021, 08:42 +0300
Hello and thank you for messaging!

If you have encountered any in-game issues, including purchase issues, please contact us directly through the in-game support for a faster and more effective way!

Go to settings from your game -> Tap on the “Help and Support” -> Tap at the top right corner the message icon and fire away!

Kind regards,
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support

but ingame support do nothing

[celest shadow]

That is the reason why. You should never share your account credentials with anyone, even if it is a member of your family. Account sharing is against PUBG MOBILE's terms of service, you should never let anyone else access to your game accounts and the safety of it is your responsibility.

Should you require further assistance, you will need to contact the customer service in-game. You may refer to subpoint 5.4 in #faq for further instructions.

[night cloak]

Selling,Buying and or trading accounts is a violation of PUBG MOBILE’s terms of service and may lead to a permanent suspension. We do not do that here in this server.

[ancient iron]

The thief who linked his email to my PUBG account can unlink my Facebook account at any time. I want to solve the problem as soon as possible.

[midnight prawn]

@celest shadow mam you know that it dint helps i requist and contact in game from many months that why i can to you mam you know mam if a person spent lot of money so he give more time to game mam please help me out mam next time i dont repert this thing mam i promise you mam please mam i small requist to you mam

[night cloak]

Unfortunately the fastest and only way to do what is necessary is to wait for your support agent in-game, @ancient iron.

[celest shadow]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[radiant frigate]

And if we wait so much

What can we do

I'm waiting for someone to respond since yesterday

[zealous turret]

Have more patience @radiant frigate

[radiant frigate]

...

[ancient iron]

Unfortunately the service is very poor

[night cloak]

Feel free to leave your feedback regarding the game in #old.

[gritty glade]

🤣

[night cloak]

Yes, @gritty glade?

[unreal perch]

My account was blocked unjustly, and I did not download any of the third-party programs, what should I do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unreal perch.

[remote jolt]

somebody can help me????

[gritty glade]

Hey, piston bro.
Really? So how you get PUBGM PARTNER title if you are not Affiliated with Tencent?

@rugged rampart promotion is not allowed here

[night cloak]

@sand path @celest shadow @vagrant forum @onyx dagger i need help can u plzz help me

No advertising here, kindly use #tournaments.

[spare bison]

People playing in Middle Est server or Europe dont get region ranking in North America right? Because i havent got ranked since the beginning of the season.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Someone hacked my facebook almost 1 year ago and use hacks in game so anyone have any solution

[onyx dagger]

Do you have the access to your game account, @night cloak?

[night cloak]

Yes i have

Yesterday i got

Mu acess

@onyx dagger can u plzz help me

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

Sir can u plzz its a humbel req for u

[onyx dagger]

Kindly refer to the bots message which has tagged you above.

[night cloak]

How can i get my account back

[onyx dagger]

Please contact Customer Service in-game regarding this issue.

[night cloak]

I already tried but nothing

Is happening

Thats why i join discord so may my YouTuber friends told me to go on disclrd

@onyx dagger u r my last hope 🥺

[onyx dagger]

Well, as you did say that you do have the access to your game account, you may try unlinking the linked Facebook account. If you're not able to do it, then only Customer Service in-game can help you with this issue.

[night cloak]

My id is banned m not able to open my account thats the only reason

[onyx dagger]

File Claim, and then contact Customer Service in-game as soon as possible.

[night cloak]

Ok

How do i contact coustomer services in game ?

[storm flume]

Please refer to subpoint @night cloak in #faq for further information, 5.4.

[night cloak]

@onyx dagger i also have 1 more que

How do we able to get pubg partner title 🥺

@onyx dagger

[onyx dagger]

It is available to certain members of the official content creation program at the community team's discretion, @night cloak.

[night cloak]

How do we join official membership @onyx dagger m also a content creator

[spare bison]

Are people playing in Middle Est server or Europe dont get region ranking in North America? Because i havent got region ranking since the beginning of the season.

[night cloak]

Could you please share screenshots, @spare bison?

[night cloak]

You can apply to become a content creator via the form listed in #735483472432594994.

[spare bison]

sure wait 2 mins bro

[night cloak]

No rush! 🤗

[spare bison]

Since the beginning of this season haven’t got ranked super weird @night cloak

[night cloak]

@night cloak whats the main paragraph i have to read can u plzz tell me

May I ask what level your account is, @spare bison?

Click, “let us know”, @night cloak.

[spare bison]

49 and super close to reaching 50 level

[night cloak]

Odd, @spare bison. Any chance your account has been put under observation before?

[spare bison]

Yeah just once like umm 4 weeks ago.

[night cloak]

That’s more than likely why.

[spare bison]

🤔 but even before kept under observation I was supposed to be ranked but still didn’t rank me

I think they don’t put people who are playing in Europe or Middle East server

[night cloak]

Your server does not affected your region rankings.

[spare bison]

I think you need to play in North America but never mind soon I’ll be living in Canada 🇨🇦

[spare bison]

True but even before that they didn’t rank me that’s the part which is weird 😂

[hexed silo]

What abaut cyber ?

[storm flume]

Please refer to this channel's pinned messages for further information, @hexed silo:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

@night cloak bro can u help

@onyx dagger <@&639889499718942720> sir plzz help to recover m not able to recover in game

[clear spindle]

Please contact the in-game customer service as we are unable to assist you with account related issues in Discord, @night cloak.

[night cloak]

@lime juniper still not down telegram he send new message

@clear spindle m also unable to get coustomer services in game so whats can i do

[heavy vortex]

Log in screen > top right > customer service @night cloak

[night cloak]

@clear spindle atleast u can help me to get pubg partner in my second account thats because m also content creator

Ok @heavy vortex i ll try

[clear spindle]

This title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community team's discretion.

[night cloak]

How do i get that title

[clear spindle]

Given to a certain members of the official content creation program. Apply for the content creator in here: http://bit.ly/3p2VuQW

[night cloak]

We also support pubg for we also play we also make content of pubg m so i also have right to get 🥺

[clear spindle]

It is upto the Community team.

You know what you have to do, @night cloak.

[night cloak]

Hm

Why my message getting deleated 🤫

[clear spindle]

If you do not need further assistance please move, @night cloak.

[night cloak]

I need @clear spindle 🥺

[clear spindle]

Answered you for that.

[night cloak]

Ok thankew @clear spindle i ll back to u ❤️
Sorry for disturbing u 😑

@clear spindle m not able to getting in game assistance

[clear spindle]

Select Help from the login page.

[night cloak]

I already select buy they r asking we cant help to u @clear spindle

[clear spindle]

Can you show a screenshot?

[night cloak]

Ok

Wait

This doesn't make any sense someone hacked my facebook whats my fault in this @clear spindle

[clear spindle]

Welp then nothing can be done other than to contact after the ban period. It's your responsibility to protect the account from getting hacked.

[storm flume]

Please avoid going off-topic, @ocean ivy. You may have unrelated conversations in #chat.

[ocean ivy]

[night cloak]

Yesterday I report this but nothing @lime juniper

[clear spindle]

You do not need to mention Error in every message. Actions will be taking on said time.

[gleaming coral]

helm me please

[storm flume]

Please contact the customer service for further assistance, @gleaming coral.

[night cloak]

Ok sorry she check every messages here or mention messages only?

[clear spindle]

Every message.

[night cloak]

Ok and sorry

@clear spindle thankewww so much sir

[clear escarp]

Can I get latest update link

Pls*

[celest shadow]

You can download the Android APK for PUBG MOBILE here, @clear escarp:

▫️ https://pubgmobile.live/apk

[night cloak]

hello @celest shadow @clear spindle @vagrant forum sir /mam i have some very improtant for you all and may be it is benifical for you all so please if you have time check my dm

Error yamraj 2nd channel

[olive isle]

@celest shadow why pubg not provide telegram options

@merry sandal

[radiant frigate]

Does anyone know why It takes so long for someone to Answer my help chat în pubg? I've been waiting for more than 8 hours

[olive isle]

@night cloak are you a moderator

[celest shadow]

You can report Telegram channels to http://cheat-collect.pubgm.cc.

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @radiant frigate.

[placid ridge]

I want to contact Pubg mobile authorized

Dear PUBG Mobile official, account number 5350864843
My personal name is Yunus Becerikli.

I'm playing the account with ID 5350864843,

I have always played the game actively and legally and until now I have been blocked for 1 week only because of my teammate. I was not banned from the game in any other way, I played by the rules, I am always an active user of pubg mobile.

My Account: Linked to Twitter, Google Play and Email address. There is an invoice linked to the e-mail address I shop from official legal sites like Perdigital and oyunyardim.

When my account was playing on April 19, 2021 (15:16:44), it was completely blocked from the game for 10 years in the middle of the match. I consider this hurdle to be an unfair act on my part and I would like to point out that absolutely no fraudulent or UC refundable purchases have been made on my account. After reviewing my account and confirming that I am not a fraudulent player, I want my account to be opened. I request that necessary actions be taken and that I be informed.

Personal name: Yunus Becerikli

In-game step: s25 . Hoca

Your player ID is 5350864843.

[night cloak]

hello @celest shadow @clear spindle @vagrant forum sir /mam i have some very improtant for you all and may be it is benifical for you all so please if you have time check my dm

[storm flume]

Rock47 is AFK: AFK - 10 minutes ago

[polar marsh]

Please refer to the private message from @polar marsh for further information, @placid ridge.

[celest shadow]

I have responded to you privately.

[shell kindle]

I want to know i hv been using a config to enhance my gameplay.
The same config was used by my friend he got ban and i didn't.
Pubg is not spotting my config 😂

[night cloak]

yaa thnku mam

[olive isle]

Don't worry . You will get ban soon 😎

[weak bear]

Hi pubg, I want to know whether weapon master should be done on solo or squad , as I tried it in squad in platinum but I didn't get the title yet

[weak bear]

@polar marsh

[heavy vortex]

You need to knock and finish with the same weapon. @weak bear

[weak bear]

Can I do it in squad??

[steel portal]

@celest shadow @

[iron tartan]

any body can help me ??? why im banned ?? for no reason :/

[polar marsh]

Please refer to the private message from @polar marsh for further information, @iron tartan.

[heavy vortex]

Yes you can but it will be a bit confusing. All the best. @weak bear

[weak bear]

Thanks

[steel portal]

@heavy vortex

Can we get ban if we use gfx tool

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @steel portal.

[lilac shadow]

I'm not using cheats but my id has be got ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac shadow.

[proper zenith]

How can I report hacker

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/, @proper zenith.

[thorn terrace]

One of my friend said oneplus 7t is not allow in competitive. Is it true? If yes then why?

[severe gust]

Anyone help me

Why did not I get the title of invader Al now?

My rating is now 474 on the server side

[thorn terrace]

@severe gust you Will get tomorrow may be

[severe gust]

@thorn terrace But tomorrow I will lose my place in the server

Where is the questioner? Why does no one respond?

[thorn terrace]

Somebody please answer my question?

[opaque narwhal]

I did not violate the rules + can you verify the account data? @polar marsh

[night cloak]

@lime juniper Can you help me with a big problem?

[mortal apex]

Please state your issue here, @night cloak.

[mortal apex]

Official tournaments?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @steady slate.

[violet furnace]

I am indian and want to run pubg global with dns and not with vpn when i setup dns it shows restricted area how to solve this

[mortal apex]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India, @violet furnace. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

[night cloak]

My friend was hacked and set up an email link on his account, he would like to receive an unlink to the email link.

[mortal apex]

The unlink feature is not available as for now.

Please contact the Customer Service in game for account related issues.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @craggy sleet. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Hi!! I’m going directly to the subject..I swear I’ve been playing pubg sinse season 4 and most lately professionally..I have never NEVER consider or use or even play with users of any type of HACK!!! Suddenly I find myself BANNED for 10 years ..I beg you please please please take a look at my data only one more time cause I swear on my life that I’ve done nothing wrong please please please!!! My id is 5310966153
In game name : evzDARK
I beg you guys to take a look!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

I made 20 tickets for this thing😟

[mortal apex]

The Customer Service can only help you with account related issues. Since they receive a large amount of support requests,you may wait for their response or start a new conversation, @night cloak.

[night cloak]

😟

[fringe lark]

Hy @celest shadow , wanted to ask one question .

[brave night]

Hello PUBG Mobile Customer Service Team,
Here is my id: 5536312268
I am a regular pubg mobile player.Today I got ban and why i got ban I don't
know.They are showing me some possible reason,but i didn't find myself as a
cheater through that that some possible reason. I mean,I didn't do any
illegal things.So,why I am ban? Is am I ban for a lot of my haters ban
report??I am pushing rank and now my all points has gone.I am almost near
to conquerer.I think,I played well and opponent team gives me report many
times.That's why PUBG Bot give me ban.
I will be very happy if you check my issue and return my all points please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brave night.

[fringe lark]

@celest shadow if you are banning , youtubers. Instagrammer , so go and ban google also which is promoting g2g , playeraction sites

[radiant frigate]

Why is it taking so long for someone to respond to me on the help chat, i've been waiting for 10+

[celest shadow]

Please refer to the following response from Error 403:

#discord message

[radiant frigate]

Please, can someone help me

I already said it a milion times

Why is it taking so long for someone to respond to me on the help chat, i've been waiting for 10+

Hours

[celest shadow]

The customer service receives a large number of support requests every day, it may take some time for a support agent to respond to your inquiry. Your patience would be highly appreciated.

[radiant frigate]

...

[shell kindle]

My id:- 5251378528 i hv done conqueror in squad.
Still pubg won't ban mr lol😂😂😂

[radiant frigate]

I've been waiting since yesterday, cmon now.. are there really people working there?

[celest shadow]

Be advised that modification of game files is against PUBG MOBILE's terms of service. Failure to abide by the user agreement will result in an account suspension, @shell kindle.

[severe gust]

I did not get the title of Conqueror now

[shell kindle]

Actually, i hv only 30fps.so i use config from a youtuber to get 60 FPS.

[celest shadow]

That is not allowed, @shell kindle.

[celest shadow]

Yes, there are. Please be patient until a customer service representative contacts you back.

[fringe lark]

@celest shadow check dm. That's totally wrong you are banning people youtube . If you banning , then ban google also , because google is also promoting g2g sites .

[severe gust]

@celest shadow Can you help me

[celest shadow]

The rankings refreshes every 00:20 UTC. Please make sure that you are within Top 500 when it refreshes to be ranked Conqueror.

[celest shadow]

Please keep in mind that the process of requesting the removal of a website is very time-consuming and not always successful. Additionally, it is not always beneficial or worth the effort, as the website can launch again.
Please read this carefully.

[severe gust]

@celest shadow Thanks for the clarification

[shell kindle]

Where to report player?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @shell kindle. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[vocal ledge]

Today i purchased primeplus but not give collect why

[safe ore]

Hi @celest shadow ... Yesterday as per your suggestion i have used in-game customer support chat to report the account hack issue. I have to just get twitter unlinked from my account as it is not mine and the hacker is using this twitter to log into my profile. I login with Facebook. I have followed all the steps in the in-game chat window and provided all required details. I got an automated response that to process the request it might take as long as 60 days. That is actually too long to wait on thia simple request. This is frustrating because the hacker is logging in my account and he is using all the items i have purchased and also i am afraid he is going to misuse the UC amount as well. Kindly request to let me know if there is any way we can expedite the request and get my account back ASAP before any further damage happens to my account. My pubg id: 5258326647

[opaque narwhal]

I would like to inform you that my Account been banned today at ( 24/04/2021) am very surprised because i always respect and follow
your violated terms and conditions of the game,
Privacy Policy & End user License Agreement

am a player of pubg since season 1and i spent more than(3000$)purchasing RP!

I used to have a great time with my friends list I am really disappointed by what happened and can't believe it, But I believe that pubg system will clarify the banned cause!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @opaque narwhal.

[celest shadow]

The process may take up to 60 days, which means it can be unlinked by the customer service much earlier than the given duration. Please be patient because there are no other ways to expedite the process. Thank you for understanding.

[celest shadow]

Please provide us with more details of your issue and a few screenshots.

[night cloak]

hello, can any one helping me?

[celest shadow]

Hello, @night cloak. How can we help you?

[night cloak]

My account was registered on a pc, and I registered it on a phone. During training, I took the band for 10 years without violating the rules. Can the reason be?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[safe ore]

I get that . I am just worried since he already changed my country flag and name as well. I am not sure how he accessed my account at first place. He is also placing a request to delink my fb id. I have to ensure i login within 7 days each time he places the request which is frustrating. Hope pubg mobile support team take a quick and strict action against these hackers. 60 days is too long but i can understand your limitation as well.

[vocal ledge]

Prime plus glitch ahy not give??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @knotty jasper.

[celest shadow]

We are sorry to hear that the unauthorized person has been making modifications on your account. To prevent this in the future, there are steps that you can take to keep your accounts more secure moving forward, so that you can minimize the risk of losing them. These steps include:

▫️ Use a different password for every account that you have.
▫️ Use two-factor authentication for all accounts that have the option.
▫️ Change your passwords every six months.
▫️ Never share your account information and passwords with anyone. This includes trusted and loved ones, and family.
▫️ Do not sign in with your accounts on any other website than https://www.pubgmobile.com/pay.

If the unauthorized person attempts to unlink your linked social account, you can cancel the process by logging in via the social account.

[vocal ledge]

?

[safe ore]

Thanks @celest shadow .

[celest shadow]

Did you purchase the Prime Plus subscription from the game, @vocal ledge?

[vocal ledge]

Yes but uc Collect option not show why?

[celest shadow]

From your lobby, select the crown icon beside your username to access the Prime/Prime Plus subscription menu to collect your rewards and daily rewards, @vocal ledge.

[vocal ledge]

Again show options again purchase prime plus😩

[celest shadow]

Network issues or latency can sometimes cause a delay in activating your Prime/Prime Plus subscription, we request you to wait for 12-24 hours to ensure that your purchase is successfully delivered to the account. If you have already waited for 24 hours or more but your Prime/Prime Plus subscription is still not activated, please contact the customer service in-game and provide the support agent with the specific screenshots of the receipt and purchasing time.

[vocal ledge]

Okey

[night cloak]

There is an option to unlink social accounts but not the email and phone number why is that?

I prefer to only have Game Center to login so I successfully unlinked Facebook

[thorn terrace]

@mortal apex yeah in official tournament .. Oneplus 7t not allowed?

[weak bear]

Hi weapon master can be done in anyone map or only erangel?

[night cloak]

Any map

[brave wolf]

@night cloak Email linking feature still in beta
unlinking feauture not available yet
You can contact customer support to remove email

[brave wolf]

Suggested add 2 way to login
It's helps lot..

[night cloak]

Incase I use an android device to login ?

[sick shale]

All maps

[night cloak]

I’ll never use anyone else’s device for games anymore I asked supercell to remove my second account access from a friends phone and by tracking IP address both my accounts were “locked”

So game center good enough for my iPhone and iPad

[brave wolf]

Keep in my mind if you lost access for game
You won't recover your game

[night cloak]

You mean my Apple ID?

[brave wolf]

What ever media
Which is connected to game
If you lost that you can't recover
When u have only one way to access game

[brave wolf]

Tablets/emulator only not allowed
You can use one plus 7t

[night cloak]

So if the device is classified as a phone can be used ? Without considering screen size ? Customizations to the phone etc ?

@thin halo how do we get content creator role in discord server

[thin halo]

You can refer to #735483472432594994 under topic Community. Read the “content creator” role description. You may apply for it, @night cloak.

[night cloak]

Is it safe to fill our details in that link ?

[thin halo]

You can refer to this:

https://esports.pubgmobile.com/wp-content/uploads/2021/01/PUBGMOBILEOfficialCompetitionRulebook.pdf

[thin halo]

Yes.

[night cloak]

Wow I got temporally banned for asking that

Link doesn't foud

@thin halo can u accept my friend req

Wanna talk

Yes link doesn’t work I was just curious and i got banned again ?

The stupid bot thinks that I said my account got banned

[brave wolf]

Check this ^^

[thin halo]

It should work.

[night cloak]

Thanks just curious

@thin halo i already did that is that helps me to get pubg partner title

[thin halo]

How to acquire the PUBG MOBILE Partner title?

This title, along with the PUBG MOBILE Star title, is available to certain members of the official content creation program at the community team's discretion.

[fringe lark]

@celest shadow telegram can also be banned if someone is selling acc of pubg

[night cloak]

How we can be a official member wannt to know the process

@thin halo

[thin halo]

I have no info. Only community team handles it.

[brave wolf]

http://cheat-collect.pubgm.cc
Use this to report telegram channel

[night cloak]

How can i contact with community team 🤥

@thin halo

[celest shadow]

Please refer to this for further information, @night cloak.

[night cloak]

@celest shadow he is also telling that he dont know🥺

[celest shadow]

You will need to be part of the official content creation program first, @night cloak. You can apply via the form in #735483472432594994.

[solemn bane]

Hello, PUPG mopile.lknow that you are very busy due to the large number of messages.l had no problem with my account.My account has been bannded for no reason and l swear to do or use external materials and that l play clean and lmake very careful to comply with the terms and integrity of the game l ask you to solve aproblem as soon as possible because l am wronged.Thank you, PUPG MOBILE The account id 5635938353 The name of the account user name 『NEツ』Gamal

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solemn bane.

[scenic moon]

what's the problem?

[brave wolf]

File Claim, and then contact Customer Service in-game as soon as possible.

[rocky tulip]

Sir my Pubg id got ban for 7 days . I have not broken any rules of the game . I want my I'd back
My player I'd - 5267483101

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rocky tulip.

[night cloak]

@celest shadow sir i applied in that but is it safe na ?

[torpid cairn]

Telegram @gchofficial go suspend the cheaters

[celest shadow]

I do not know what you mean by that but of course it would be safe.

Please report the Telegram channel to http://cheat-collect.pubgm.cc, @torpid cairn.

[fringe lark]

Can telegram also be banned by copyright strike ?

[torpid cairn]

I have done that a lot of times

[celest shadow]

Match making duration depends on how many players are currently matching/playing in that specific mode, map, perspective and timing.

[torpid cairn]

And its almost 2 weeks

[night cloak]

I have applied for offiacl vip content creators so that information i filll m just asking that it that safe na ? I will not going to leak nd all ?

@celest shadow

[torpid cairn]

You can report them to pubg but they will do nothing

[celest shadow]

Your information will not be leaked to anyone else. Only the community team reviews the form, you will be contacted when you are selected.

[night cloak]

Anyone know anything much about s19? I want to know if the achievements points will be removed along with the achievements?

[celest shadow]

In the next update, when an achievement is taken down, there will be an official notification on that specifically. More information will be available next update.

[night cloak]

Cool

[solemn dune]

Although my account is connected to Facebook and Google Play Play, there is no profile picture

[celest shadow]

Are you on the global English version of PUBG MOBILE, @solemn dune?

[solemn dune]

Vn version

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @solemn dune.

[celest shadow]

In that case, we are unfortunately unable to provide any assistance because it is a different version of the game.

[brave wolf]

Yes

[solemn dune]

:(

[fringe lark]

Many users reported telegram 4 weeks ago , but still don't get copyright on selling hacks ?

[solemn dune]

My account remained there because I accidentally switched to the Vietnamese version a few years ago

[celest shadow]

It is most likely an issue with that specific version of the game, as many other players have reported the same, @solemn dune.

[fringe lark]

@celest shadow @brave wolf

[celest shadow]

Telegram links can be reported through http://cheat-collect.pubgm.cc. We find those groups useful, because we can easily extract information from them and patch all their cheats in no time.

[brave wolf]

@solemn dune https://pubgmvn.helpshift.com describe your problem there or in game

[storm flume]

Please refer to this channel's pinned messages for further information, @finite aspen:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[celest shadow]

Please read the pinned messages of this channel, and do not repeat your questions.

[finite aspen]

Ok

[solemn dune]

@brave wolf thank you

[night cloak]

Hello ho can I ask why my account have been banned , and with what reason ? 5371441372, can somebody help me ? @celest shadow

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[rustic tapir]

Good evening, PUBG Mobile support team Please review the account again in the investigation of the reports attributed to it Player ID: 5703204709

[ancient valve]

Hi just want to ask, my account got hacked and the hacker changed my id, spent all my UCs and deleted my friends. Is there any way i can reverse it

please help 😦

[night cloak]

Why I'm not being able to link my account with phone number.

[candid apex]

Open Sesame 5 achievement not getting updated

Last week I reported the same, automatically got updated but this time 2-3 days gone but no update. Please help

Pubg Id - 5180665199
Device - Redmi note 8 pro
Server - Asia
Wifi - JIO broadband

[brave wolf]

That's not available yet

[brave wolf]

You can access your account?

[night cloak]

Hi just want to ask, my account got hacked and the hacker changed my id, spent all my UCs and deleted my friends. Is there any way i can reverse it. same happened to me

[brave wolf]

@night cloak you can access your account?

[night cloak]

no it is showing that it has been modified to a newer version

when i open

I take pan 10 years I don't play hak

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[brave wolf]

Your account is your responsibility, stated clearly in the user's agreement. Leaving your account unprotected will result in such considering how the internet works. The newer version issue occurs once the account is accessed from a modified version of the game, which is used to hack accounts for many purposes. With every update the version readjusts itself to match the current one at the time. That being said, noting can be done by either CS or the players. We hope you understand.

[severe gyro]

Hello

[brave wolf]

How may I assist you?

[night cloak]

seriously? wow

sir , i have also contacted from guest ingame customer care

i provided everything they asked for , but i didn't have the first payment receipt

[undone dock]

Hi, someone can help how i can unlink in game twiter account some guy connect and try to block me .

[brave wolf]

You never purchased any items?

[autumn kernel]

hey, i have got ban for 7 days for unknown reason?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @autumn kernel.

[undone dock]

But i need unlink in some minutrs beacaus hi just come with my profile with hack and now i get 3 day ban buy when finish ban i whant unlink him as fast posible

[polar marsh]

Please refer to the private message from @polar marsh for further information, @undone dock.

[near sleet]

Hello @lime juniper why did you block Mr cyber squad from this group?

[brave wolf]

Read pinned message

[near sleet]

From where

[night cloak]

i have purchased many items , they asked me two screenshots , one 3 months ago which i provided to them , and first payment receipt ( which is very long ago , i dont have )

[brave wolf]

Check purchase history in Google

[fast folio]

Whyyyyy....Recently i am trying to login my account but i facing this problem your account is ban for 10 years why @polar marsh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fast folio.

[night cloak]

it was bought in midasbuy , without an registered midasbuy account

[near sleet]

But she should atleast talk to cyber so that he can explain his point

[brave wolf]

Decision is final

[near sleet]

This is not fair

[brave wolf]

Refrain or ban

[brave wolf]

@celest shadow help him

[celest shadow]

You can check your e-mail for the purchase receipts, it would depend on which payment method you used when purchasing UC from https://www.pubgmobile.com/pay.

[night cloak]

sir it was anonymous purchase , i didnt provide any email or Phone number while purchasing, its like direct purchase from midasbuy

[celest shadow]

You will still receive a payment notification or a receipt from the payment method you used for the transaction.

[night cloak]

sir my first payment was done like December 2018

i dont know how can i get that

when i tell them ingame , they are telling me the same

please help me thalaiva 😭

[celest shadow]

You will need to find that piece of information, @night cloak. If you are unable to provide it, the customer service will not be able to proceed and help with your inquiry.

[brave wolf]

@night cloak check bank recipient
Like this

[night cloak]

ok thalaiva will do, what if i cant get hold of it ?

[livid seal]

Hello leaders, what can i do if the customer service didn’t help me ? Someone have access to my account when I provide a bills that prove this account is mine the customer service told me these bills are not yours is there an way or any email so i can talk to someone from you guys?

[brave wolf]

You may will lose your account
Cause they accessed your account with modified version you need to wait for next update
And secure login credentials

[ancient valve]

yes i can

[ocean ivy]

Bro big youtuber like scout , Jonathan , 8bit Goldy doing uc carding pls take action regarding thid

[brave wolf]

Then unlink Hacker connected social
Secure login credentials with 2fa
You won't reverse UC
You can add your friends Again mannually

[ocean ivy]

See this

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @ocean ivy.

[ancient valve]

it was a lot of UC. really no way to reverse it

?

[brave wolf]

No

[ancient valve]

cant even change my id back?

[brave wolf]

What was Changed in your account?