questions

[shrewd dragon]

Keep saying the same thing over and over

[torpid cairn]

This type of msg comes when you buy from website like midasbuy or razer buy
But it doesn't contain this text, it says that the uc has been credited to your account

[shrewd dragon]

What does that even mean

[languid warren]

Hello

My pubg mobile stuck download at 1% in gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @languid warren. Revert this at any time by sending .emulator in #481204134859505684.

[surreal lynx]

Ask in #emulator-support

[icy eagle]

Hey @PUBGMOBILE PUBGMOBILE team My Pubg mobile account is banned I don’t know why. And i am not using any hack or plugins please check ones time please.
Player id : 5734452756
Device : Ipad 8th gen (2020)
Country : India

[polar marsh]

Please refer to the private message from @polar marsh for further information, @icy eagle.

[pure hinge]

Добрый день, хочу оповестить Вас об ошибке, не знаю как это произошло но ситуация следующая, при начале игрового режима Metro Royal (непосредственно играя на карте) произошёл баг из за которого рандомный член моей Команды незаконно получил мое снаряжение, далее меня выкинуло из игры и я потерял оружие рюкзак и т.д. В связи с чем прошу Вас разобраться в данной ситуации и вернуть состояние моего снаряжение на момент 21.04.2021 15:00. За ранее благодарен
Id: 5166156411
Name: Shiryai

[storm flume]

Please do not use languages other than English, @pure hinge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[gray shale]

Is there any setting for Android in Setting- Developer option which help to improve game performance??

[pure hinge]

Good afternoon, I want to notify you of an error, I do not know how it happened, but the situation is as follows, when the Metro Royal game mode started (directly playing on the map), a bug occurred due to which a random member of my Team illegally received my equipment, then I was thrown out of the game and I lost my weapon, backpack, etc. In this connection, I ask you to understand this situation and return the state of my equipment as of 04/21/2021 15:00. Thanks in advance
Id: 5166156411
Name: Shiryai

[high bane]

hii

can anyone tell me

While taking shots on enemy that blood effect is not coming and it's confusing me whether shots are connecting or not

[quartz latch]

I buy new parachute blood rava. But not have movement in the top . Why? In the video trailer move.

Blood raven

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solar magnet.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @quartz latch. You can also submit a report in #old in compliance with the channel's pinned instructions.

[quartz latch]

I report many time nothing change( is like my m716 concerto of love kill smock. After one month send me one patch for resolve problem)

[night cloak]

Maybe it doesn’t move

[quartz latch]

Yes it move I Check

[night cloak]

I mean in game

[quartz latch]

the feathers move

[night cloak]

Idk ask them

[clear spindle]

Report it in #old and have patience, let the developers check if it's an issue.

[quartz latch]

the feathers remain fixed. no movement

[pine thicket]

Report

[pure hinge]

Good afternoon, I want to notify you of an error, I do not know how it happened, but the situation is as follows, when the Metro Royal game mode started (directly playing on the map), a bug occurred due to which a random member of my Team illegally received my equipment, then I was thrown out of the game and I lost my weapon, backpack, etc. In this connection, I ask you to understand this situation and return the state of my equipment as of 04/21/2021 15:00. Thanks in advance
Id: 5166156411
Name: Shiryai

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pure hinge. You can also submit a report in #old in compliance with the channel's pinned instructions.

We are unable to provide assistance if you do not ask a question or state a problem, @pine thicket. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

You will need to set your graphics to HD in order to see the feathers of the parachute moving.

[quartz latch]

@celest shadowi play soo smooth. Ok I change thanks

[near pine]

hi @polar marsh how are you, today i was playing random in miramar for some royal pass matches i have played one or two matches, after i exit from game and then when i turned it back one it say i have been banned for 10 years i have been very good and fair player from start. But today you banned me without any reason. I was playing fair you can check my career result. I have put my hard efforts in this game and i have great synergy with my friends. I know the outcome of doing cheating in game and that's why i never did that because i don't want to lose my account. Please have a look at it.
Game id: 5246713150

https://t.co/42dQZlZSvJ😩

[polar marsh]

Please refer to the private message from @polar marsh for further information, @near pine.

[ivory crow]

Username: 『GiG』GiGA
ID: 5342979968
Aim Lock and wall hack
Video: https://vm.tiktok.com/ZMexRLETh/

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @ivory crow. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[cobalt lion]

hi I have acoount link with 2 social account how it long to unlink one of them ?

[night cloak]

Can anyone explain me how to properly answer number 3?

[gleaming sluice]

hi

my id was hacked

how to recover pls help

[hallow gulch]

You can unlink a social after 21 days of being linked.

[storm flume]

Please contact the customer service for further assistance, @gleaming sluice.

[fathom patrol]

@hallow gulch hey

i want to report a server

which is doing live stream

of hacks

they are using their main id

all guns are max im suprissed

[hallow gulch]

Which social media accounts do you have that the hacker cannot access. As well as the social media accounts the hacker linked to your PUBGM account.

[storm flume]

Please contact Discord at https://dis.gd/contact for this matter, @fathom patrol.

[fathom patrol]

@hallow gulch can i dm u a server link

they are streaming

right now

plz bannn

[hallow gulch]

Report the server to discord, and in case you have footage and evidence of the live stream, please report them through this link, @fathom patrol.

◽ https://bit.ly/3soBavK

[high kettle]

So dissappointed

Hacker linked his twitter to my account

I contacted to in-game customer service in a month

They keep say the same thing like computer

They will say thing like this at the end and close conversation

The conversation is exact the same for 4 times

This is computer reply to me

And I gave correct info, I checked and even sent the photo to prove my evidence

[night cloak]

How about number 5?
I have given them in the past this date but they said that it doesn’t match their records, so shall I give them the date Iinked Twitter?

[high kettle]

Computer is stupid.

[night cloak]

It’s been 2 weeks with me

Shaw K that guy omg

[high kettle]

That guys is not human, a stupid robot

[hallow gulch]

The registration date, the day you first opened PUBGM through the account you are trying to recover.

[gleaming sluice]

same problem someone login from twiter

in my acount

[iron basin]

@lime juniper please ban these no recoil aim assist config users,now after the 1.3 update they are editing the .pak files through which the game loads gl shaders.every game i play on emulator has 80% config users i report them all but only 1 out of 10 gets banned please update the anticheat,the cheaters are always ahead i don't know why

[haughty bridge]

What’s the problem

I don’t understand

Why i have to clear whole mag to kill 1 enemy

Ping is 60ms still this issue persists

[iron basin]

I have been facing this since this 1.3 update, and they haven't fixed it now

Its server issue@haughty bridge

I play on 40ms

[night cloak]

I did sent that but they said it doesn’t match

[haughty bridge]

Can i dm you bro

[iron basin]

What's your issue mention here

My dms are closed

[haughty bridge]

The above one was with wifi this one is with mobile data

What to do now

[iron basin]

It's server issue

Only pubgm can fix it

[haughty bridge]

I reported it here 1 months ago they were saying it was my internet issue then i changed my isp and bought 5ghz dual band router still same issue

[normal fulcrum]

Maybe try and get the date right. You can always try again contacting them

[iron basin]

Why he got a mute??

[gleaming sluice]

@iron basin can u help me pls

[haughty bridge]

What sall i do can you please suggest me something

[iron basin]

@haughty bridge it's server issue, you can't do anything

@gleaming sluice what??,state your issue!

[haughty bridge]

😞

[gleaming sluice]

@iron basin some body hack my acount

[iron basin]

@gleaming sluice so sad,there is nothing i can do

[storm flume]

Please contact the customer service for further assistance, @gleaming sluice.

[night cloak]

Is this not supposed to be the right one?

[haughty bridge]

How to contact customer service @iron basin

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @haughty bridge.

[normal fulcrum]

It is the date when your profile data was 1st saved over the server.

@night cloak Please use #clans

[night cloak]

Mb @normal fulcrum

Wrong channel im so sorry

[gleaming sluice]

can any one help me somebody hack my pubg account

[storm flume]

Please contact the customer service for further assistance, @gleaming sluice.

[median hemlock]

Some body hack my pubg account

[storm flume]

Please contact the customer service for further assistance, @median hemlock.

[mystic violet]

Why season 4 girl face disappeared
We want it again please

[mortal apex]

It is an Exclusive only for Royal Pass Season 4.

[mystic violet]

Okay we want it again by any way like packages or uc ... Or like pubgm do s12 in s18

[mortal apex]

Feel free to suggest such in #old, @mystic violet!

[violet bone]

I will sell a godzilla account, they will ask for a potfel, etc., etc. Faron himself is not there. Everything is there.

[night cloak]

Selling account's is against terms of service.

[small loom]

When will asus rog 5 and latest devices be getting 90 fps support?

Because we buy gaming phones expecting a better performance and it's sad to see the new ones are still lacking behind with no 90 fps option.

[quiet lion]

hi, What about Google Play cards?

[autumn ivy]

Could you elaborate on that please?

[quiet lion]

People buy Google Play cards and charge them, is that allowed?

[autumn ivy]

Charge them as in?

Do you mean is buying uc with google play cards allowed?

[quiet lion]

Yes, Google cards are bought and used for in-game charging

[autumn ivy]

Yes, it is allowed to buy UC with google play cards.

[quiet lion]

ok thanks

[flint trail]

Hi help

[night cloak]

How can we help you?

[flint trail]

Redemption code pubg mobile

[night cloak]

Here are few redemption codes that i found:
RAMADANMUBARAK
HAPPYRAMADAN
HEALTH
HAPPINESS
RAMADANKAREEM

lol

[obtuse tree]

Where can I report Discord promoting fraud and selling hacker?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @obtuse tree.

[obtuse tree]

@lime juniper Are you here friend

[celest shadow]

How can we help you, @obtuse tree?

[wanton orbit]

Who do I need to talk to about someone hacking my account

[celest shadow]

You should contact the customer service in-game for further assistance in this regard, and the customer service of your social media and/or e-mail account in question, @wanton orbit.

[sonic crater]

My account have hacking and thief change my gmail in acc and make banned in acc for 7dayes becuse can't login please any one help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic crater.

[wise cipher]

5750534755
hi there
my account has been ban for 10 years and it has no reasons
can anyone say me why my account has been ban ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wise cipher.

[open sphinx]

I am trying to change my Region And something in chinese (As shown in SS) i don't understand what it means and yes i have contacted ingame customer support like 10 times now and they just end conversation almost immediately and say nothing that can help.

[pine mantle]

Help

[night cloak]

In Chinese it says fail to change

[open sphinx]

Ok but still don't know why it won't just chang i needed that turkish voice pack 😐

[night cloak]

In global account >events > recommended and there should be an event called "beta test invitation" where you can generate your code.

[night cloak]

After changing region , you have to wait 180 days to be able to change region again . On the screenshot I can see that you still need to wait 24 days.

[open sphinx]

That is server change time

See this you don't get an option of region change at all before time limit

See this i have the change button but cant change

[night cloak]

Sorry for misunderstanding. I thought the timer was for the region change.

[hallow gulch]

People with accounts made in the EEA cannot change their regions nor delete their accounts due to applied laws.

[open sphinx]

Interesting but i changed it to Russia a few months back and that worked well

[hallow gulch]

Once was but no longer.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @uneven island. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[shrewd granite]

I'm having a little problem with pubg mobile, my phone is Galaxy A31 SM-A315G/Dual-Sim NFC (128GB + 6GB RAM), my CPU is Dual-Core ARM Cortex-A75
1.7Ghz, my GPU is ARM Mali-G52 MC2 820Mhz, my display resolution is 1080x2400 pixels (20:9), and my game lags so much it's almost impossible to play with 10 fps even though my frame rate in settings is ultra, can anyone explain to me why does it lag like a 2 gb ram phone?

[icy monolith]

My account was banned last October without any reason. Could you please help me to know why at least?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @icy monolith.

[night cloak]

Yo someone I know is playing with a hacker and he knows it I reported him ingame and pubg isn’t taking any action because he’s using vip hacks he’s got 11kd new which isn’t possible can someone other than a mod respond to this so I can give the I’d because it’s unacceptable

[distant ermine]

Dear Pubg Mobile.

I was in a crew when its started. From week 1 and also before the All Talent Champions ship started Im in that crew. And when its started I was the leader of the crew (and aslo now) and I can’t give the leader ship of the crew to someone. We didn’t quailfied the top 50 any time. And I want to leave the crew, but Its say “The Crew is locked” and I can’t do anything about it. I hope you can help me to solve this problem.

IGN: N6xHYPER | 510076188

[cobalt slate]

I get an error while downloading the game via gameloop. It freezes at% 1

[storm flume]

You can now access #emulator-chat and #emulator-support, @cobalt slate. Revert this at any time by sending .emulator in #481204134859505684.

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[karmic cairn]

Hi i have problem with oto ban its banned me for 10 years but i didnt do anything

[polar marsh]

Please refer to the private message from @polar marsh for further information, @karmic cairn.

[hallow gulch]

Selling, buying or sharing accounts is against PUBG MOBILE'S terms of service, failing to abide will result in an account suspension.

[hallow gulch]

Once the crew registers for the championship, the leader will no longer be able to leave until it's over.

That breaks the TOS of the game, avoid doing that please.

[distant ermine]

What??? Many team is just disband

So I need to make a other account... nice lvl 73 acc🥲 lvl2 glacier M4...🥲

And no one told me this...

[hallow gulch]

We do not suggest you follow such ways.

You will be able to leave/kick members once the championship is over, @distant ermine.

[distant ermine]

Its over

Just only the team playing who quilified

And we didn’t

[queen cape]

help me I versioned my account, then changed the region, kicked out of the game and cannot login
but i need help urgently

pls

[storm flume]

Please contact the customer service for further assistance, @queen cape.

[hallow gulch]

Please avoid going off-topic here, you have been told the consequences of selling your account. Please move to a discussion channel.

[distant ermine]

!PIXEL its over the champions ship

[queen cape]

There are 50 epic items inside
Isn't there anyone who can help?

[hallow gulch]

Over not for the team, but as the whole championship.

[queen cape]

how can i contact

[hallow gulch]

You can contact customer support through the login page.

[queen cape]

I sent a private message, will they check?

[hallow gulch]

The team will review your case soon enough.

[distant ermine]

Thanks god. Please make sure you write it down normaly. To avoid the mis understanding

[queen cape]

@hallow gulch please check your mailbox i need help

[hallow gulch]

You will be told what to do by customer support, once they have reviewed your case. Please be patient in the meantime.

[queen cape]

How much will it take

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @queen cape.

[queen cape]

thank you please help me login to my account i will be patient in this process

[solid viper]

I hacker video where I can upload it ?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @solid viper. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[mighty moss]

Hi..
im here to report a type of file which you download frrom some random website and put it in android folder in your android phone that file name is 'config'..Which gives you zero recoil and no grass on the battle field there are several videos on youtube and its use is now soo common like a player can shoot you from 300m away with M762 using 6x..Which is soo unusual for android player to control that.. i reported this almost 3 weeks ago and reported the peolpe who are using it but yet no action were taken.. plz doo something like its going so common every 2nd player is using that hack ..

[celest shadow]

We encourage you to report such cheat files directly to http://cheat-collect.pubgm.cc so that the security team can review them as soon as they can.

[mighty moss]

I reported it every day for 2 weeks from the in game also on the website and got no reponse from pubg @celest shadow

[neon shore]

My pubg mobile account has been hijacked by someone else and caused it to be banned please help 🥺🥺

@lime juniper

[polar marsh]

Please refer to the private message from @polar marsh for further information, @neon shore.

[celest shadow]

You will not receive any responses when reporting via http://cheat-collect.pubgm.cc because there is no field for you to include your contact information.

It is best that you report the cheat tool/file once so that it does not flood the security team with the same thing. They will review it and patch it as soon as they get to your report. Thank you for your understanding.

[fleet oasis]

Hello

[night cloak]

Hello, someone to help me with a problem

[fleet oasis]

My account that I have been using for a long time was stolen and versioned so I cannot access my ban seven account. Please help.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet oasis.

[night cloak]

My account was banned for three days because I tried to change some data. 15 days ago, also for that reason, I took a penny a day, but I simply logged in to my account and directly ban....

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[vast turret]

Hello, I wanted to ask how I can change the password of my account, if the login is with my email?

[hallow gulch]

Use a wrong password until a (forgot password) option shows on the right side of the password bar.

[vast turret]

okey thanks

[ember cypress]

My account on social networking sites on Facebook and Twitter has been hacked, and my information has changed. My accounts in both sites have changed, and I can no longer access them, which led to the theft of my account in Bebji, but luckily I had the third link, or what is called the internal link, and this link was not able The hacker has access to it and I can log into my account in PUBG, but the hacker opens the account at every moment, which makes me unable to disengage
And I have all proof that this account is mine
Such as
The date the account was created
Receipt of purchases
id : 5112127818

Internal link : [e-mail]

The date the account was created : 04 / 09 / 2018

the needed action : Disengagement from Facebook and Twitter

[clear berry]

Can a mod here tell me if a certain phone got 90 FPS default frame rate for this game?

[storm flume]

Please contact the customer service for further assistance, @ember cypress.

[normal fulcrum]

If you have a device which has capability of 90 FPS but it's still not available in-game, kindly post it in #old along with your character ID, country, device and connection type (mobile data/wifi)

[clear berry]

Nope I didn't get it yet but I was asking for conformation on mi10t pro or red magic 6 pro

They both are 90+ FPS phones but I wanna confirm if they support it in game, They don't in other games so maybe not for this game either?

[proud steeple]

Hello, I was mistakenly Ban and I'm sure I haven't broken any rules; How can I retrieve my account?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proud steeple.

[clear berry]

So none of y'all know?

[night cloak]

@clear berry if they don't have the 90 FPS option in-game that means it hasn't been patched to support the new generation of devices.

[clear berry]

That's what I'm asking, Idk if they do have or don't have 90 FPS option for this game lol

[night cloak]

@clear berry you may search it on YouTube or Google it will show YouTube's who are testing both of devices.

[clear berry]

Oh yea good idea

[clear berry]

Thnx bruh

[night cloak]

Likewise Glad to help.

[wind apex]

Hello, how can I change the password in the e-mail

And how can I cancel this feature

[queen cape]

I will be glad if you send a private message when the transaction of my account is finished
@hallow gulch

[wind apex]

@hallow gulch

[night cloak]

I was wronged by your company because my account was banned because I was one of the first people to play your game and I paid a lot of money and my account was banned for a reason that I did not do. There was an intruder in my account, and I paid a lot of money for my account, which I banned, and I never used tools in my life. For fraud and I ask you to review my request because I suffered from mental illnesses after my account was classified because I paid for it all the money that I owned. Please return my account and thank you.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[vague flame]

So hey pubg my account got hacked and the hackers only way to access it is with the email/phone number login is there any possible way to unlink that

[thorn apex]

contact ingame customer service

[vague flame]

Customer service doesn't have any answer related to unlinking a Gmail account

I don't think you can do it

Hey error is it possible for you to ban a hacked account

Cuz I got mine hacked

And I wouldn't mind if it got banned

I just don't want a hacker using it

[clear spindle]

Contacting the in-game customer service is the only option.

[night oracle]

I join a clan I didn't want to how do I get out

[thorn apex]

go to clan menu, then information, there you would see a leave clan button below the member list

[humble phoenix]

Does this bug happen to anyone else?

[hallow gulch]

Please report it in #old.

[hallow gulch]

Customer support will reply to you, keep an eye on their page.

[hallow gulch]

Type in a wrong password until you see the (forgot password) option.

Cancel what feature exactly?

[night cloak]

@humble phoenix for me, its 1 time. The bug that you have showed me that happened to you...its happening to me as well but i wait until...its bug free 😁

[vapid magnet]

May I ask why you would make the lag on you’re home servers so bad when it was perfectly fine back then. Why don’t you listen to feedbacks instead on focusing on some stuff that doesn’t need to be changed.

[gray shale]

@celest shadow @hallow gulch

[thorn apex]

there's no such in game option as of now

[gray shale]

Okay

[fervent echo]

my account has ban without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fervent echo.

[hallow gulch]

There is no such option in-game, however most devices have built-in game boosters. (Downloading 3rd party apps is not allowed, built-in game boosters are an exception).

[deft sonnet]

Hlo

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @deft sonnet. Remember to read through #faq before asking questions in the support channels.

[deft sonnet]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account5823014875. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @deft sonnet.

[night cloak]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[wispy bane]

Dear Pubg M Support i need Your Help i got many Fake Copyright Strike by Tencent Game's & My Channel has been Terminated 😭 please help me

@hallow gulch

Help Me 🙏

[night cloak]

#discord message

[lilac sage]

hacker server poused

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lilac sage. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Hi, my rp success is not counted. What can I do?

Achievements don't count even though I unlock RP

[merry cradle]

5431414629 this is my id
505 uc automatically deduct plz help me

[jagged gazelle]

Hi Pubg Mobile Team .My account has ban without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jagged gazelle.

[nova forge]

i need to unlike my account from third party . Anyone can tell me how to do this please ....

[feral forge]

do you mean from email/phone number?

where did you purchase uc from, @merry cradle?

[nova forge]

yes mobile number and email both

[feral forge]

report it in #old along with screenshots/videos, @night cloak.

[merry cradle]

purchase long time ago in pubgm shop

[feral forge]

the third link method is currently still in beta phase, it is not possible to unlink as for now.

[feral forge]

in-game?

[merry cradle]

yes in game

[feral forge]

for purchase and account related issues, please contact the in game customer service for further assistance, @merry cradle.

[merry cradle]

Give me the customer service link

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @merry cradle.

[merry cradle]

customer service not support me

[torpid cairn]

I reported him 2 times

He is cheating openly

I have attached video evidence also

But still its showing invalid

[vagrant forum]

@torpid cairn, your report was rejected because it did not meet the requirements mentioned in the form:

[torpid cairn]

Oh OK I will make a new video now

[feral forge]

only the in game customer service can help you with account related issues, contacting them is the only option as we are unable to assist you regarding this matter, @merry cradle.

[quiet yoke]

I can't change my country region why???

Any solution plz

[vagrant forum]

What do you mean "make"? The video must be taken from the spectator mode for us to even approve it. Adding a numeric identification by editing a video is not acceptable.

[quiet yoke]

Hoy na dekhsi

[torpid cairn]

I don't have spectator video

He is hacking and I have a video of it

[night cloak]

Please do not use languages other than English

[feral forge]

please refer to your own screenshot, you are currently in Bangladesh, hence, you can not change your region to other countries, please contact the in game customer service if you have further issues, @quiet yoke.

[storm flume]

Please do not use languages other than English, @quiet yoke. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[quiet yoke]

Ok

My bonus challenge not available why???

@night cloak

Help

[night cloak]

Bonus challenge is not available in you region for now.

[feral forge]

bonus challenge is currently available only in some certain regions.

[quiet yoke]

Ok..

When available bonus challenge in our country???

[feral forge]

no information regarding that.

[torpid cairn]

Can I report a cheater on your website .. I have a video in which he is hacking

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @torpid cairn. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[torpid cairn]

The video is less than 1 min its uploading to shorts why?

[feral forge]

what do you mean?

[torpid cairn]

I have the video evidence

But when I upload it

It uploads in the yt shorts section

[feral forge]

go to settings > layout settings > disable YouTube stories.

[night cloak]

I met a scammer who told me to give me uc by carding , i recorded the whole convo , i want to report him where can i report him?

[faint citrus]

I do not have a button to change the country in the settings. I live in the Middle East
514696667

[feral forge]

account that is created in the EEA regions will not be able to change countries or regions at will due to the GDPR law, @faint citrus.

[faint citrus]

yes but i need help and i not live in europe

[clear spindle]

You might have created the account by selecting Europe, unfortunately it's not possible to change the region.

[faint citrus]

But it should be checked in which area I live
My account does not have any European or Middle Eastern events

[faint citrus]

Is there a direct contact with the company regarding the problem?

[faint citrus]

Is there a direct contact with the company regarding the problem?

[sterile snow]

Please ban this channel this channel give pubg hacks

Today my squad wiped because they were using this channel hacks please ban this channel so that pubg can get fair gameplay

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @sterile snow.

[clear spindle]

The only thing you can do is to create a new account.

[feral latch]

I live in the Middle East and there is no button to change the region. I want to verify my account and I want to transfer data outside the European region
ID Pubg : 5477502242 .. my name Monkey • Gaming

[onyx dagger]

If your account was created in one of the EEA regions, you will not be able to change your country or region at will due to GDPR laws, @feral latch. Unfortunately, there is nothing anybody could do to change this.

[feral latch]

The problem must be solved. I am paying money in my account and shipping, I cannot way the account and create a new account. The problem must be solved .. Thank you.

[storm flume]

Please contact the customer service for further assistance, @feral latch.

[shut musk]

.

[normal fulcrum]

Yes? How can we help you @shut musk?

[shut musk]

someone hacked my acc and linked it with twitter

what should i do?

[normal fulcrum]

Can you still access your PUBG MOBILE account?

[shut musk]

yes

with facebook and email

[normal fulcrum]

Please contact in-game customer support and ask them to unlink hacker's social media
You might have to provide some details such as screenshot of 1st purchase receipt and date of registration to prove account ownership

[shut musk]

i already contacted with him and send all this information since more than month and no reply

[normal fulcrum]

Try again since only the can help you

[shut musk]

no another way to contact quickly

it’s emergency

the hacker use something to ban my acc to make unlink

[storm flume]

Please contact the customer service for further assistance, @shut musk.

[shut musk]

i already contacted with him and no answer

please anyone can help me

[celest shadow]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team, @shut musk.

[shut musk]

ok

[honest heart]

Hello, sir/mam I am Balraj Indoliya from India. I play in asia server and was a normal user of you game, Today my account I'd "5227246102" ban For ten years (change your date accordingly) and don't know the reason behind it. I have never played against the rules of PUBG mobile. please review my account at the earliest and unban it asap.
Recently I have received a message " Your account will be banned for violating regulations unlocks on 2031-04-18 23:37:49 . Customer support E - mail - [e-mail] " And then it's showing account is disabled.
But I had not done any violence against pubg guideline please return my pubg account
ID- 5227246102
Nickname- I'м乛RAVEN

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest heart.

[wild sorrel]

Hello, IPAD 8 play 90 FPS and ultra sound?

[night cloak]

Hi everyone. My name is Ivan ! I’m first time in this chat ! Could someone be kind , to help in one question! I play In Pubgmobile as a nice and confident player . With respect all rules ! But problem need to be dissolved: Two times game take my equipment, by the wrong way ! WiFi connection been lost , wile I was in the act of fight in Metro Royal ! I have proof photos and video ! That’s a bit too much already ! Please if someone can respond , and help ! Is it possible to return my stuff?

[night cloak]

Only Ipad pro has 90 fps in Pubg Mobile.

[night cloak]

It's not possible to return stuff that you've lost.

[night cloak]

it's not fair! But what about your support for players who lose things through no fault of theirs ?!

@night cloak Witness of the truth Achivemnt was an exclusive event at the start of 1.0.0 version when Developers added Erangel 2.0.

[mossy junco]

Hello, i just wanted to ask if theres a way to reach out and talk to a pubg associate regarding a ban. I cant file a claim inside the game, so i would like to know if i can have some kind of support

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mossy junco.

[night cloak]

People here are only volunteers offering help , we're not the developers. Feel free to send your feedback in #old .

[wild sorrel]

@night cloak Apple iPad 8, Space Gray cant run PUBG 90 FPS?

[feral forge]

no.

[wild sorrel]

@feral forge Ultra sound option?

[feral forge]

sorry i do not know, feel free to ask it in #pubg-mobile, someone might answer you.

[normal fulcrum]

Yes, Ultra Sound will be available as an additional download

[celest shadow]

Please use #clans instead, @night cloak.

[night cloak]

Br what keeps bringing me here @celest shadow

I'm sorry I'm usually on clan recruitment

[celest shadow]

No worries.

[night cloak]

So I posted instantly mb

[deft slate]

Hi, all
I have a question

To how many social networks, email or phone number can I link my account at the same time. Is it only 2 or more

[high flicker]

Is There Any Tencent Official Support Gc about PMCC?

<@&481161015728406538>

[celest shadow]

You can link up to two social media accounts, and one e-mail address or one phone number.

[deft slate]

So, I have a problem

Someone hacked my account and probably added his phone number or email address, because I changed passwords on my FB and Google Play but still Someone has access to my account. What can I do now.
Can anyone help me with that?

[old flax]

Hello are there places available for content creators ??

[deft slate]

That person is annoying. Used all my UCs and deleted my friends list, and still deleting my friends that I add after I changed passwords

[night cloak]

ID 5315749674 <- name in the game Hello everyone I need help I logged into Pubg again this morning, strangely enough, and I noticed that my character has changed, my flag and my picture and the worst thing is the server, I don't know what happened if i was hacked or something i really didn't do anything to anyone. I ask that someone help me because 2 months is pretty painful that I have to play in North America now Hahaha with best regards Mikail!

[celest shadow]

We do not provide support for this tournament here. Please contact the respective community that organises this for further assistance.

[celest shadow]

Can you please share a screenshot of your basic settings?

[celest shadow]

Please refer to the community section of #735483472432594994 for further information.

[deft slate]

After I changed passwords I started to unlink FB, came up to 4 days down but the person was still in my account. So I stopped and trying the same with Google play

[celest shadow]

If your account has been compromised, please ensure that you secure it first. It does not matter who make changes to your account, the actions are still performed on your account. In your case, you will need to wait for the cooldown before you can switch to another server.

[deft slate]

He is not accessing my account trough FB 100% sure

He added probably his email, just so email linkef

Linked

[night cloak]

why do i have to wait 60 days? that's a cheek! you can track when that happened i haven't changed my server! I even had to log in 2 3 times, strangely enough

[celest shadow]

You can try logging out of your PUBG account and select the Log out of all devices option, then log back it again and see if that helps, @deft slate.

[night cloak]

After all, i invest a lot of time and money in the game, i may have been hacked or it is a bug but i need help ok! I ask for it

[deft slate]

I tried that many times in last 5-6 days

He has access trough his email

He added somehow his email to my FB and Google Play

How can I unlink his email

[celest shadow]

Please contact the customer service in-game for further assistance, @deft slate.

[deft slate]

How to find date that I registered my FB account.
When I registered I linked to my FB account.
I don't have email of registration
I know that it was long time ago in Season 2

My pubg account

How to find registration date of my pubg account

[night cloak]

ID 5315749674 <- name in the game Hello everyone I need help I logged into Pubg again this morning, strangely enough, and I noticed that my character has changed, my flag and my picture and the worst thing is the server, I don't know what happened if i was hacked or something i really didn't do anything to anyone. I ask that someone help me because 2 months is pretty painful that I have to play in North America now Hahaha with best regards Mikail!

[deft slate]

Customer support asking me that, where to find it in the account.

What is the exact registration date of your PUBG account? (e.g. xxxx-xx-xx)

[night cloak]

do you mean me ?

[deft slate]

I'm asking support

[normal fulcrum]

The date is provided in anniversary event. If you're unsure of exact date, you can provide closest possible date

[deft slate]

How to add screenshot to customer support chat. I can't see there how to add a screenshot of purchase

[normal fulcrum]

You can upload the screenshot of the receipt to image hosting site such as imgur and share the link to the image

[deft slate]

Ok, thanks

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

Customer service? where can I find this

[lunar forge]

Is it true that miramar is going to delete?

[fallow mason]

In game

[night cloak]

ah ok wait I'll have a look! thank you, I'll write again

it is in german but no answer

[valid jewel]

Hello, I have 2 questions regarding pubg hacks
1- so recently I played with a friend who turns out he was using hacks, does that get me banned or what exactly
2- I know someone who used “files” to hack in pubg and he’s trying to convince me that it’s not illegal to do it in the game (I’m not willing to use it in both case), the file makes your aim better and detects enemies from everywhere, if it’s against the game can I report the user and get him banned?

[sand bronze]

hello i am mustafa pubg mobile i have been getting this error for 3 days but the installation fails, can you help me with this?

[celest shadow]

You do not need to repeat your inquiry here as it will not change our answers, @night cloak. You will need to wait 60 days before you can switch to another server.

If your account has been compromised or hacked, please contact the customer service in the game for further assistance.

[sand bronze]

My English is not good, I am a Turk. I reply from google translate. I can write what you wrote a little late than our vote.

[normal fulcrum]

If you continue to play with someone who is using cheats or unofficial 3rd party software to alter game files or gain advantage over other players, you will be banned too. So it is best that you report anyone who uses cheats or 3rd party apps such as GFX tools.
Altering game files will lead to ban.

[celest shadow]

Can you please provide a screenshot for your issue?

[sand bronze]

of course

[night cloak]

How should I contact customer service in the game? you can send me 1,2 pictures

[sand bronze]

I am dealing with this for 3 days

[storm flume]

You can now access #emulator-chat and #emulator-support, @sand bronze. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

If you are using the Gameloop emulator, please use #emulator-support for further assistance, @sand bronze.

[sand bronze]

okay you are healthy

[gleaming sluice]

my account was hacked pls help

[open verge]

my problem your pubg account 10 year banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @open verge.

[storm flume]

Please contact the customer service for further assistance, @gleaming sluice.

[gleaming sluice]

they asking 60 days to refer

i gave all my identity and all proff then why 60 days 😭

[wary hearth]

my account has been hacked, help

[storm flume]

Please contact the customer service for further assistance, @wary hearth.

[normal fulcrum]

@gleaming sluice We can't provide help for issues related to in-game account. If customer support is asking to wait for 60 days, there's nothing else that can be done

[wary hearth]

they don't help me there

I wrote many times, but no answer further

[swift beacon]

Isn't there someone to help?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @swift beacon. Remember to read through #faq before asking questions in the support channels.

[plucky basalt]

Why can’t my game load? It always stuck when I try to enter the battleground since last update

[swift beacon]

I am sure that I unfairly ate a van for 10 years, what should I do?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @swift beacon.

[royal wyvern]

My rank is 3929 and am 1.55%
And my friend rank is 3078 and he's 9017
.. how is that??

[sick shale]

@royal wyvern Can you take screenshots

[royal wyvern]

Mee

My friend

How is that!!!!!

And always getting less plus !! Even if i had kills

[cloud heron]

My basic settings keep reseting y is that?

[celest shadow]

In this screenshot, you selected Total Ranking.

[cloud heron]

Like gyro and peek jump/climb

[celest shadow]

In his screenshot, he selected Kill Ranking instead of Total Ranking, that is why it is different.

Does this happen every time you log into the game, @cloud heron?

[cloud heron]

Most of the time yes

Its kinda annoying

[celest shadow]

Please reproduce the issue with a screen recording and report it in #old, @cloud heron.

[night cloak]

For unlock ROYAL PASS APPARENCE I need to buy the pass or?

[cloud heron]

Ok

[celest shadow]

You are only able to obtain these exclusive appearances from the previous Royale Pass rewards, @night cloak.

[night cloak]

I don’t understand

[celest shadow]

You were only able to get the Royale Pass appearances from the previous RP rewards, @night cloak.

[night cloak]

Mhm Thanks..

[floral bronze]

Здравствуйте, столкнулся с такой проблемой что ежедневно играю в вашу игру Pubg mobail и после вчерашней игры зашёл сегодня в игру почему то аккаунт заблокирован!!!на аккаунте не разу за его создания не было использовано не каких запрещенных программ, файлов или что либо еще.
на аккаунт очень много потрачено времени и денег чтобы просто так это оставлять прошу вас снять блокировку с аккаунта правила игры с моей стороны не были нарушены не разу. Прошу вас помочь мне в моей проблеме. аккаунт привязан к твиттеру @Evilcrayy,[e-mail],помогите не хочется пропустить остальные события.

Hello, I ran into such a problem that I play your Pubg mobail game every day and after yesterday's game I went into the game today for some reason the account is blocked !!! on the account, not once, during its creation, no prohibited programs, files or anything else were used.
a lot of time and money was spent on the account to just leave it, I ask you to remove the blocking from the account, the rules of the game on my part have not been violated more than once. I ask you to help me with my problem. the account is tied to twitter @ Evilcrayy, pubgpubgpubg0000 @ mail.ru, help me don't want to miss the rest of the events.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @floral bronze.

[night cloak]

Hello,
I have a little issue with my account,
As soon as I try to purchase UC, it’s getting deducted and my account is blocked means I can’t use UC anymore, can’t buy the RP can’t do anything
I’ve already spent like 60 euros to try to unlock it, but it’s not working
Could someone help with that?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[fervent brook]

@celest shadow @normal fulcrum

[normal fulcrum]

@fervent brook

[night cloak]

I did contact them twice

They are not responding

[normal fulcrum]

It takes time for them to reply a message as they receive 1000s of messages every minute. Please be patient

[night cloak]

I messaged them 1 month ago 😂

I’ve tried again now pretty sure they won’t respond

My account is blocked since 5 months

[normal fulcrum]

Blocked as in?

[night cloak]

Blocked means I can’t buy UC I can’t purchase UC because it’s getting deducted

And I’ve sent them a mail too

The answer didn’t help

my account was hacked and a game was played and server changed! Please help

[normal fulcrum]

We are not affiliated with Tencent or their customer support. So we can't help you with issues regarding with purchases you make. You have to contact in-game support @night cloak

[normal fulcrum]

You're question was answered twice already. Please avoid asking same question again or it will be considered as trolling

[night cloak]

Yes I can understand but the in game support don’t answer

And it’s been a month

I’ve sent an another message now

They won’t help

I can’t rename or anything it’s rlly annoying ://

[celest shadow]

Please be advised that purchasing UC from unauthorized sources will result in a deduction of the total amount of UC you purchased through said method. We only recommend you to purchase from the in-game system or through https://www.pubgmobile.com/pay.

You will be able to purchase and receive UC normally again after all the illegally purchased UC has been deducted completely. Thank you for understanding.

[night cloak]

How do I know how much I need to purchase?

[celest shadow]

This is something you will need to check on your end, @night cloak. You will need to find out how much UC you have purchased illegally.

[cerulean gorge]

Hi

What are the reasons for acceptance? How many minutes an hour a day is considered an annual ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @cerulean gorge.

[modern timber]

Please now i have dedûction for over a month i didnt pûrchase from any an illègal websites
Please help

[tidal marsh]

The website doesnt open for me...what do i do?

[mortal apex]

They will keep deducting your UC, until they reach the total of those you have bought illegally.

[night cloak]

I thought of buying an ipad mini 5 but they said 5 would drop fps when the mini 6 came out. Can I get information about this

[wanton thicket]

@lime juniper does red magic 6 support 90fps

[celest shadow]

Feel free to ask other users who may have similar devices in #pubg-mobile or watch YouTube reviews.

[wanton thicket]

piston does pubg support 90fps on the global version on red magic 6?

[celest shadow]

Only a few devices are optimised to have the 90fps option in the game such as the OnePlus 8T.

[vocal ledge]

I want to change region back to Pakistan but region options is not show why?

[celest shadow]

Can you please provide a screenshot of your basic settings?

[wanton thicket]

Well red magic 5S supports and same as red magic 6 pro so i’m not sure if i’m doing something wrong that’s not letting me get 90fps

[celest shadow]

Yes, the Red Magic 5S does have the 90fps option, however the game may not have optimised the feature for newer devices such as the Red Magic 6 yet.

[wanton thicket]

however it already does for red magic 6 pro

[celest shadow]

Feel free to submit a report in this regard in #old, @wanton thicket.

[vocal ledge]

@celest shadow check inbox

[quaint hatch]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @quaint hatch. Remember to read through #faq before asking questions in the support channels.

[celest shadow]

Please state your inquiry here, @vocal ledge.

Hello, @quaint hatch. How can we help you?

[quaint hatch]

I wanted to buy 60 UC

But it keep declining

It says error or something

[celest shadow]

Where are you from, @quaint hatch?

[vocal ledge]

Check

[quaint hatch]

Azerbaijan

[vocal ledge]

Pakistan

[quaint hatch]

It can get declined in my country sometimes?

[devout glen]

Good afternoon, dear moderation, can someone help me?

I have a serious problem. The question of my life, please write to me.

[celest shadow]

Your account is not eligible to change the country/region at will because it has been created in an EEA region, @vocal ledge. This is under the restrictions of the GDPR law.

[celest shadow]

If you are unable to purchase UC in the game, we recommend using https://www.pubgmobile.com/pay as an alternative.

[quaint hatch]

I will try

[vocal ledge]

Hello

[storm flume]

Please do not use languages other than English, @vocal ledge. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rotund steppe]

My device phone mi 10 support 90 fps
But i don't have really 90 fps in the game play
I just have 60 really fps
Why !!!!!!!

Plz help me 🥺

[olive dove]

I have answered you in DMs.

[celest shadow]

The game may not be optimised to support the 90fps option to all devices yet. Feel free to share your concerns in #old, @rotund steppe.

[quaint hatch]

Hey piston

I did purchase UC in website

[storm flume]

Please avoid going off-topic, @charred quiver. You may have unrelated conversations in #chat.

[pine mantle]

Could you ask the developers of PUBG to add more realistic, such as moving grass, falling leaves and thunder striking in the sky, more realistic like PUBG Steam, especially character and terrain, please

[clear spindle]

Use #old @pine mantle.

[copper stag]

If you're done top 500 conq at 00:00utc and get minused to 4199 points (crown) will you still be Conqueror

That same day

[storm flume]

Please refer to subpoint 3.10 in #faq for further information, @copper stag.

[surreal turtle]

@clear spindle will we getting crew challenge final rank back?

[pine mantle]

I forgot to send pictures. Please send them that and I would appreciate it

[night cloak]

If i listen to a somg while playing pubg will i get banned

[heady bloom]

Can't ten cent get their sheet together?? The Godzilla theme went missing for one he!! of a week. And reappear in sudden after a week. After that the event was only carried out for less 12 hours. It was replaced by the worst new event in the game which is still written in Chinese. Non of my friends get a chance to play the Godzilla event because tencent can't make up their mind. Can't you just make the Godzilla event a little more permanent for god sake.

I was talking about pubg mobile beta.

[night cloak]

Because when i start the game while listening music it stops the song

Please tell

[heady bloom]

@night cloak Then turn off your audio setting. Problem solve

[night cloak]

Aha

I want to ask

Will i get ban

[heady bloom]

No

[night cloak]

Ok thanks

[heady bloom]

That's just dumb

Nice try on deleting my comment

[olive dove]

The beta version of the game is for testing the candidate features to be included in the global version of the game.
you and your friends will get to experience this mode once it gets released in the global version.

[heady bloom]

Schewpid AI manipulated group chat

[olive dove]

No, as long you are not using cheats or 3rd party apps that change the game files in the run time, your account should be fine.

[fallen matrix]

Hello, my admin account was stolen, can you help me?

[olive dove]

admin account?

[heady bloom]

This dude is just hungry for promotion

Don't fall for it

[fallen matrix]

My account was stolen, can you help someone else

[olive dove]

Can you state your issue?

[olive dove]

We can't help with account related issues, contact in-game customer support for further assistance.

[scarlet flame]

Please mind ur own business

[fallen matrix]

When I pass, when the answer comes

[scarlet flame]

He meant hello admin*

[heady bloom]

Next year

[night cloak]

@olive dove From now on how much time is it for karakin event match? THANKS FOR IT.

[olive dove]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[olive dove]

Thanks, this makes sense.

[olive dove]

7 hours and 32 mins.
A reminder will be sent in #events 1 hour prior to the 1st match, see you in the battle.

[olive dove]

If you do not have a question to ask please move to #chat , failing to abide by this warning will result in a mute.

[night cloak]

ID 5315749674 <- name in the game Hello everyone I need help I logged into Pubg again this morning, strangely enough, and I noticed that my character has changed, my flag and my picture and the worst thing is the server, I don't know what happened if i was hacked or something i really didn't do anything to anyone. I ask that someone help me because 2 months is pretty painful that I have to play in North America now Hahaha with best regards Mikail!

[pearl agate]

hy bro can u told me how can i report discord hacking server to pubg?

[night cloak]

The hacker changed the server, my flags and much, I ask the Pubg Support to move my account back to the Europa server

[vocal ledge]

Hello everyone i want to change region back to Pakistan

[night cloak]

hello please help me i switched server by mistake i can't get it back

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @pearl agate.

[night cloak]

I was playing in europe server. accidentally playing in north america and i am not changing

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[olive dove]

You have to wait for the cool down period.

[night cloak]

İts so much

I got rp today.Its joke? :( Cant someone help?

[olive dove]

You may ask your friends to invite you, so you can play in a cross server with a better latency.

[night cloak]

it was for me too they changed the server and played 2 matches in north america and changed my question and profile picture and many other things? Is it the same for you

[vocal ledge]

Hello sir

I want to change region back to Pakistan

[olive dove]

Your case is different, It seems like your account has been compromised, you need to change your social media passwords and contact in-game customer support for further assistance.

[vocal ledge]

??

[night cloak]

I changed it by mistake,I didn't know there was no turning back

[olive dove]

Refer to #735483472432594994 sub-point 3.1. to join your regional community server, they might help with such inquiry.

[night cloak]

Thanks what do you mean by compressed, it was hacked! because 2 games were playedin nord america server ! and thanks for the information, I contacted the customer support but I'm still waiting! hopefully they write to me .

[night cloak]

is there no way back to this? It was a mistake. I loaded up the money today so it will go to the trash

[olive dove]

You have been answered already, please don't repeat the same question.

[night cloak]

and I raised the rank

[olive dove]

Compromised, somebody else has access to your account.

[night cloak]

I have to wait?

[night cloak]

What a shame I used myself for customer support, do you think I can get europe server back?

[night cloak]

So im deleting the game

[olive dove]

You have to wait for the cool down period.
You may ask your friends to invite you, so you can play in a cross server with a better latency.

[olive dove]

No, you have to wait for the cool down period to change your server back.

[night cloak]

this is a mistake and it's ridiculous and unfair that there is no return

Why im wait?

Can you stop arguing, just wait theres no other way than waiting 60days.

İm not arguıng

Well you are asking the same question again and again.

I just thought there would be a solution and asked for help

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[night cloak]

Its a problem?

U have asked that 3 times now (including this time)

[olive dove]

Thank you for your help, I really appreciate your assistance, but better to have unrelated discussions in #chat or #pubg-mobile .

[night cloak]

No ty

[agile wren]

I know a telegram group they sell hacks

[pine thicket]

Report

[agile wren]

We can do anything?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @agile wren.

[agile wren]

Its telegram group can't do anything?

[olive dove]

Report the telegram group through this form: https://bit.ly/3soBavK

@pine thicket self promotion is not allowed, do not repeat.

[pine thicket]

You can't do anything to telegram channel 🔥😂

[agile wren]

Ok they sell 1 key 300 rs they also a YouTube channel I will give the all prof

[pine thicket]

As you wish 🙄

[agile wren]

Pls delete the link

No self promotion

[olive dove]

Self promotion is not allowed.

[agile wren]

@olive dove bro I have the YouTube channel link

[empty aurora]

oh like that?

ok then

[olive dove]

Use the same link to report the channel.

[pine thicket]

Yesterday report a hacker YouTube channel 🔥 Now his videos is delete 🔥 thanks for these I am just using these form to take revenge with them

[agile wren]

Pls report a copyright strick

Strike

[pine thicket]

How can we report telegram channel?

[olive dove]

Choose others and fill in the required details.

[agile wren]

Lol in now days hacker is using mythic fashion account all kill message unlocked

[pine thicket]

I do that many times but nothing works 🙄

[olive dove]

If you do not have any more inquiries, please move to the chat channels.

[agile wren]

@olive dove thanks 😪

[pine thicket]

@admin reply these

Haha no replies 😂

[agile wren]

@pine thicket I say they are not baning hacker they ban only nice players

[pine thicket]

Thats true ... 😂
Telegram is the big platform of hackers 🙂

[olive dove]

PUBG Mobile takes all kinds of cheating and promotion thereof, very seriously.
If you do not have any other inquiries, please move to the chat channel, failing to abide by this warning will lead to a further moderation action.

[pine thicket]

I have questions and you are not replying to my question and you are just saying move chat ... These is not good behaviour

[wind glacier]

Hi you can help me too, I can't use another player's settings code

[lime juniper]

Please read from here and below:

#discord message

[night cloak]

That player could of generate a new code , so the old code that you might have expired.

[wind glacier]

I received it when the players were live on YT, I don't think it's expired

[night cloak]

What message displays on your screen , when you're trying to use the code?

[wind glacier]

I have a video can I give it in private? It's put on yt.

[night cloak]

Sure

[polar marsh]

Please refer to the private message from @polar marsh for further information, @drifting gazelle.

Please refer to the private message from @polar marsh for further information, @quiet lotus.

[tight mortar]

@mods when the pubg will be released in india

[storm flume]

Please refer to this channel's pinned messages for further information, @tight mortar:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[covert rivet]

Hi, Can someone help me my account has been banned for 10 years with no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @covert rivet.

[night cloak]

One question
If i have over 100k subscriber and played in 3 years and streamed every single day with minimum 500 viewers
How can i apply to get pubg partner title

[celest shadow]

Please refer to the following message for further information, @night cloak:

#questions message

[polar leaf]

hello

someone can help me

[storm flume]

Please contact the customer service for further assistance, @polar leaf.

[polar leaf]

where

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @polar leaf.

[low aurora]

@olive dove hello dear pubg mobile authorized, I was banned for 10 years even though I did not cheat while I was playing with my friends. If necessary, review my account again. I did not use cheats. My personal account, please help.
PUBG Mobile ID = 5350864843

[polar marsh]

Please refer to the private message from @polar marsh for further information, @low aurora.

[night cloak]

Pubg metro royal will be removed next seasson or it is hoax by community?

[olive dove]

Refer to this announcement:
#news message

[lost plank]

Hello

[silver bison]

I'm quitting pubg, why hasn't the speed glitch been fixed yet? Do we have to wait until the new season?

[lost plank]

@olive dove please help please

[thick girder]

Can I play for alot of hours on iphone se 2020 and not crash

[olive dove]

Metro royale will be taken down in the next season for further optimizations and developments.

[olive dove]

How can i help you?

[wispy bane]

#735483472432594994

[silver bison]

So they can't just take out the exo?

[olive dove]

Refer to this announcement:
#news message

[silver bison]

I'm seeing nothing

[olive dove]

Depends on your device and battery status.

[wispy bane]

Please Give ME Content Creator Guidelines RULES

[thick girder]

O

Ok

[lost plank]

My pubg mobile account has been gone for 10 years please help me I didn't cheat Have my account reviewed again

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lost plank.

[thick girder]

So if I have 100 or 90 or 80 percent battery I not crash

[olive dove]

Check the #735483472432594994 to know how can you obtain this role.

[olive dove]

If your device status is good, then it should not crash.

[thick girder]

Wat you mean device staus

[silver bison]

They said it would been taken down in a short period of time, but they also said late 2021 I'm confused?

So just late 2021 I assume?

[thick girder]

Do you mean processor or ram or how long I got the device

[olive dove]

It will be taken down next season and will show the official version late 2021, please read the announcement carefully.

[olive dove]

Processor and memory also the time that you have been using the device as it affects the aforementioned.

[thick girder]

Ooo ok

[fluid sandal]

I need some help with my account my google got stolen but thanks to google support i got it back but now when i log in pubgm theres a new twitter account linked to it and i dont have acces to it anyone know how to contact tencent about my problem?

[marble hare]

My account was hacked need help please!!!

[onyx dagger]

Do you have the access to your game account, @marble hare?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @fluid sandal.

[nova forge]

My account hacked plz unlink 3 rd party mail and nunber

[storm flume]

Please contact the customer service for further assistance, @nova forge.

[nova forge]

Plz help agent

[onyx dagger]

Kindly refer to the bots message which has tagged you above.

[marble hare]

Yes

[storm flume]

Please contact the customer service for further assistance, @marble hare.

[marble hare]

This hacker ban my account for 1 day,3 days,7 days and I think hes/she is gonna ban me permanent and I spend a lot of money on my account need help please 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marble hare.

[wispy bane]

🙏

?

[sick shale]

What do you mean?

[stiff berry]

my gameloop version has gone to chinese version. It doesn't improve even though I have deleted it too many times
I can't switch to global version

[storm flume]

You can now access #emulator-chat and #emulator-support, @stiff berry. Revert this at any time by sending .emulator in #481204134859505684.

[undone raptor]

Добрый день

[storm flume]

Please do not use languages other than English, @undone raptor. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[undone raptor]

Good afternoon, my account has been hacked. Added play games and mail binding. I only have access via twitter. Hacked on 04/21/2021
As proof, below I attach Screenshots of purchases on this account, as well as a list. And a screenshot from the game itself. Please untie your mail and play games. Thank you.

[storm flume]

Please contact the customer service for further assistance, @undone raptor.

[tacit star]

i got banned for 10 years for no reason , how can i fix it ? can someone help?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tacit star.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worthy lava.

[daring furnace]

@hallow gulch

Hello, can you help me with my hacked account. I want a link

[storm flume]

Please contact the customer service for further assistance, @daring furnace.

[daring furnace]

!PIXEL#1234
Hello, can you help me with my hacked account. I want a link

[foggy path]

My Cousin's Account Just Banned today and he Was only 12 years old, He didnt use any Hacks, He Didnt break Pubg mobile Game's rules, He just used vpn for loging in game because if his area, he lives in iran
And i think he cant login game without vpn, And The problem is Here Why Should he Get Banned for 10Years?Bruh pls Fix This Pls Pls Pls.....

[polar marsh]

Please refer to the private message from @polar marsh for further information, @foggy path.

[storm flume]

Please contact the customer service for further assistance, @daring furnace.

[night cloak]

Hi, someone stole my account and it got banned, he even changed my name and deleted my friends, it is gonna open after 2 days, I don't know if this person unlinked my social media accounts or not but I want my account back, I have screenshots as a proof, I need someone to help me

[fervent umbra]

hello who can i talk to about an issue i am having with multiple devices

[sick shale]

What's it

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[fervent umbra]

Hey rebel so i was using a 11 pro max i switched to a 12 pro max and my ads keeps getting stuck open.. i have all my settings on hold.. i assumed that the i phone 12 was the problem so i purchased the one plus 9 and that phone does the same exact thing. when i ads with hold settings it acts as if its in tap mode, scope stays open until i tap it again

[daring furnace]

@polar marsh

[ember cypress]

My account was hacked on social media and when I informed customer service about it and sent them all the required documents.

[fervent umbra]

@sick shale

[copper stag]

Urgent - if i am 482 rank duo asia tpp, and the refresh time for Conquerors is in 6 hours, should i take the risk to play more or not play till 6 hours

[sick shale]

Tried to repair the game?, and do you have a stable network connection?

[fervent umbra]

Yes I have repaired game also have have over a 1gb with network, also when I used my friends 11 pro max yesterday everything was working properly

[obsidian robin]

U rich guy🙄

[storm flume]

Please avoid going off-topic, @obsidian robin. You may have unrelated conversations in #chat.

[hallow gulch]

Feel free to ask such in #pubg-mobile.

[night cloak]

Hello, i have solve of speedglitch and one more glitch in metro royal

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[tough pollen]

a helmet and armor of level 6 in the royale metro disappeared during the game due to a bug

[daring furnace]

@hallow gulch

Hello, can you help me with my hacked account. I want a link

[night cloak]

its just a view glitch, u just see that but the game take it as u have the lvl 6

[hallow gulch]

How was your account hacked?

[ionic lance]

Hello PUBG , I am reporting an issue for Sesame Achievement. There were 8 rp crates in 8 weeks of royal pass back in S16. After s17 Pubg Updated The System And It Converted Into Match Time of 3000 minutes per season that can be completed in Week 6. Please Fix this bug increase season match time ad equal it to 8 rp crates

[daring furnace]

@hallow gulch Twitter has been hacked, but I can access the account from an email

[hallow gulch]

You should contact twitter support regarding your hacked account.

[tough pollen]

Sorry but it’s not a glitch , it’s somehow changed to 1 lvl amo

[night cloak]

maybe u just missclicked or something

[daring furnace]

@hallow gulch He contacted Twitter, but he did not communicate with me

[tough pollen]

Do you know , can someone from support check this thing , I didn’t missclicked

[night cloak]

there is "maybe"

[daring furnace]

@hallow gulch I contacted Twitter, but he did not communicate with me

[night cloak]

i didnt told u you missclicked but its possible way

[hallow gulch]

You should do so yourself, refer to subpoint 2.8 in #faq for a direct link to twitter's support page.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lilac kayak.

[night cloak]

@tough pollen all i can tell u is just play with me and ill help u get some loot and you will buy lvl 6 back

but go dm

[daring furnace]

@hallow gulch I could not find it because the password, mail, and mobile number had changed

[hallow gulch]

In that case, please contact customer support in-game for assistance.

[daring furnace]

@hallow gulch Contact and no one from customer service has communicated

[civic moat]

Hello is it ok if we use vpn

[hallow gulch]

Please try again. Perhaps this might help,

[hallow gulch]

We do not recommend the usage of VPN.

[civic moat]

Yes sir but is it illegal or can i get banne

[daring furnace]

@hallow gulch Thank you, it's gone again

[civic moat]

Why was i muted sir?

[hallow gulch]

VPN might interfere with the game's files and might result in an interruption in its files, it's not illegal however it is risky.

[civic moat]

Okok

Thanks

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lilac sage. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[fading bloom]

any bonus challenge update in Asia region

what about when pubg will come in India

[celest shadow]

No information in this regard.

Please refer to subpoint 4.10 in #faq for further information, @fading bloom.

[raw elbow]

Hello. Can you please find out who can help restore my account? I wrote in support through the game, but they did not answer me there, please help. (I am writing in English with the help of a translator, since I am from Russia, so sorry if there are any mistakes)

[hallow gulch]

Only solution to recover your account is by customer service. May you please state your problem so we know what and how you should text them?

[raw elbow]

Well, I sent them the ID of my account, the approximate date when the account was created. Also check numbers of the very first purchase in the game and the last one. There are also screenshots of receipts, but there is no way to send files in the game support

[hallow gulch]

You must convert the screenshots to links through imgur. When done, send them the links.

[raw elbow]

Okay thanks for the answer

[fierce night]

hello what is the solution for this unranked problem ? i am unranked in solo and squad whatever points i collect it always unranked
my id : 510044162

[sick shale]

That happens when a suspicious activity is detected on your account, @fierce night you will remain unranked until the investigation period is over.

[fierce night]

oh♥ always there for help thank you so much it is the 2nd time they unrank me
i just go a head get + 15 kills i get unranked
waiting for it

[glossy inlet]

I got this today for no reason? Even file claimed only getting automated msgs, anyone from tencent who take responsibility of this bug? Or we should permanent shift to another game? @lime juniper @vagrant forum @hallow gulch

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glossy inlet.

[onyx charm]

my gameloop version has gone to chinese version. It doesn't improve even though I have deleted it too many times
I can't switch to global version

[storm flume]

You can now access #emulator-chat and #emulator-support, @onyx charm. Revert this at any time by sending .emulator in #481204134859505684.

[sick shale]

@onyx charm Ask in #emulator-support

[wheat loom]

Is there any way to unlink mail connected to my account? I have linked google play, twitter and want to unlink that third link, mail.

[night cloak]

You cannot unlink mail.

[austere basalt]

Help me,what is that?

I was just playing a game and my account was banned

[wheat loom]

You r banned till 24. 4

[polar marsh]

Please refer to the private message from @polar marsh for further information, @austere basalt.

[mossy bobcat]

Hello ProSexionist, give them time, they will reply you. I also reported the same case of a hacker who linked his gamecenter to my account, bt am still waiting for their response. Hope we get help soon🤞❤️❤️

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[coarse olive]

is the gfx tool for pubg on play store is clean to use ?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @coarse olive.

[fervent umbra]

im still having this issue is there anything else i can try?

or can anyone help me with my issue

[sick shale]

Unfortunately, I couldn't find any explanation for that issue, feel free to report it in #old with a video recording and the following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country

[vocal dock]

I have a problem when downloading PUBG in the new Chinese emulator it stops at 1%

[celest shadow]

Please use the official Gameloop emulator, @vocal dock.

[storm flume]

You can now access #emulator-chat and #emulator-support, @vocal dock. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

You may use #emulator-support for further assistance, @vocal dock.

[frigid egret]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5345839561

The name of the account user ōūīūīīō

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frigid egret.

[vocal dock]

I am using the original emulator and I am facing this problem

[celest shadow]

Please uninstall your current emulator and download the official one from http://gameloop.com.

[heady bloom]

Please stop the hackers from returning. I don't want my brother stop playing this game again. This is not the life I want to live in 😩.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @heady bloom. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[vocal dock]

Now downloaded from the site comes the same problem

[hollow trout]

OwO what’s this 😒
Country: USA
Device: iPhone XS

[celest shadow]

Please send your inquiry in #emulator-support and await for a response.

[celest shadow]

Please submit a detailed report (which event you obtained the helmet from, et cetera) to #old instead.

[vagrant onyx]

You bought this item using vpn or from lucky shop which located for some country
You wont be able to use this item till you be in that country

[hollow trout]

I don’t use vpn and I got it from karakin oasis 😒🥲

[sharp hull]

I can't connect my pubgm email account, it even gives it

[novel otter]

Any admin can contact with me fast

My account was stolen and I want help in recovering the account

[storm flume]

Please contact the customer service for further assistance, @novel otter.

[hallow gulch]

Could you please elaborate more?

[vale glen]

hello ..
I want to solve a problem ( pubg mobile isn't responding )

[storm flume]

Please refer to subpoint 4.2 in #faq for further information, @vale glen.

[night cloak]

i have a question regarding blood raven x suit

[hallow gulch]

Yes?

[night cloak]

if you have the suit already what happens if you spin and get another one

[hollow trout]

It gets converted to blood raven coin

[night cloak]

thanks

[hollow trout]

Yw

[night cloak]

also can you buy starforge stones after the xsuit event is over

[compact grotto]

My email and Twitter have been hacked, and there is no response from any support, I just have a third link to the account, which is via iTunes

[prime plover]

Currently the only device that can sustain 90 FPS without plugins or third party apps are iPads right? And when can phones with higher refresh rates see the option for higher FPS such as 90 and 120?

[dreamy steeple]

hello i have updated gameloop 7.1 but it doesn't install the game it says download failed what should i do in this case

I wanted to delete and install the gameloop. I couldn't restore it in the new version.

[hallow gulch]

If you haven't contacted customer service of the social accounts hacked, then i suggest you contact in-game customer service for assistance.

[storm flume]

You can now access #emulator-chat and #emulator-support, @dreamy steeple. Revert this at any time by sending .emulator in #481204134859505684.

[hallow gulch]

Please ask in #emulator-support, @dreamy steeple.

[hallow gulch]

Some phones are already able to run the game at such options.

[compact grotto]

I sent them more than ten times and there is no response nor any help

[pearl lance]

Hello, i emailed customer support but they replied that i had contacted the korean email for the help regarding my pubg mobile account can anyone of you guys help me out?

[marsh osprey]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5223948443
The name of the account user THE憶DEVIL

[polar marsh]

Please refer to the private message from @polar marsh for further information, @marsh osprey.

[weak ether]

I need help I got banned 10 years for no reason I swear I don't do anything wrong I want to contact any supportar

[polar marsh]

Please refer to the private message from @polar marsh for further information, @weak ether.

[copper stag]

Hey yall my pubg id pfp is so blurry, im connected facebook, please help to fix

[hallow gulch]

Make sure the profile picture used on facebook has good quality.

[copper stag]

It is

[fierce night]

@lime juniper is all the rooms in noth america server?

[copper stag]

Whats the fix, my original photo has great quality

[hallow gulch]

Yes, Refer to this message.

#events message

[hallow gulch]

Try using a different picture.

[fierce night]

and about the apr 23 and 24 ?

[night cloak]

No, you cannot.

[humble phoenix]

Bruh I lagged out of the game and it banned me

[lost pier]

Hello,Pubg Mobile I need your help because my pubg account got hacked
My id: 5152701189

[gray shale]

Last 11 days Got only 3 times Beauty coins..now event come to end. What is use this kind of events

[olive dove]

You can ask your friends to send you coins and you can give them back whatever you have extra.

[honest sand]

Hello I need help

Is there a way I can unlink my email from my account?

[dreamy acorn]

How can I report this user 5335762682 In pubg mobie

[stone gulch]

my account was hacked

please help

[stone gulch]

wait omg mine was hacked too

[elfin canopy]

@dreamy acorn, Apologies for the inconvenience. I will forward your message to the team.

Is this the UID of that player: 5335762682?

I have deleted your message, I hope you understand why.

[lost pier]

Yeah anyone can help us about this situation?

[elfin canopy]

Please try to recover your social media linked to your PUBG MOBILE account, @lost pier and @stone gulch.

[dreamy acorn]

Yes I have doubled check the ID player

[elfin canopy]

I will forward your report. Will report you if I get any update. Thank you!

[dreamy acorn]

Thank 😊🙏

[lost pier]

What about if those hacker already remove my linked social media?Are there any way to get my account back?

[honest sand]

Mine was too

[elfin canopy]

You should contact in-game customer service in this regard, @honest sand and @lost pier.

[honest sand]

How

I cant even log in

I log in and the dude who has access, logs back in and it kicks me out

[little wind]

can u still access your account?

[honest sand]

When he isn’t on it yes

[stone gulch]

same!!!!!

so what do we do

i even changed my facebook password

and it still lets him get in i don’t get it

how can i unlink my email??

[elfin canopy]

You need to contact in-game customer service, @stone gulch.

[stone gulch]

How

they keep logging me out

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @stone gulch.

[elfin canopy]

You can try contacting when the hacker is not active.

[stone gulch]

which do i select

[feral forge]

you may contact the in game customer service via the login page, @stone gulch.

[maiden stream]

Guys I am ace 1 and in the top 500 in solo, when will I get conqueror?

[stone gulch]

what does this mean

[maiden stream]

It means that your Twitter will disconnect in 6 days I’m pretty sure

[heavy vortex]

Yep it'll get unlinked in 6 days then that Twitter account won't have access to this game account.

[night cloak]

Is there any way to remove linked email

Hello, what should I do to get the PCOB Client???

[maiden stream]

Guys when does one turn from ace to conqueror

like at what time does it switch

[feral forge]

the method is currently still in beta phase, unlinking is not possible at the moment, @night cloak.

[night cloak]

@feral forge will it come in next update ?

[feral forge]

00:20 UTC.

[feral forge]

no information regarding that, it may be implemented in the near future.

[drowsy nexus]

will playing cross-server for a long time cause any account suspension?

[hushed heron]

Hello everyone, i need help. My problem is i am a professional player and i use redmagic device to play pubg mobile. But i did not cheat i swear !! And you can check my game play before. In 11-10-2020 i got the first ban for 1 day then in 7-12-2020 i got the second ban for 1 day also then the third one and the fourth ban then i decided to buy i new phone to protect my self and my account. Then i got the last ban for 10 years. Please i payed alot to my account and i respect the rules. Please if anyone can help me. They can see my last game play i was playing solo Vs squad. Please help thank you !

This is my ID: 5278895598

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hushed heron.

[feral forge]

no, that won’t happen.

[drowsy nexus]

I hope that won't happen!

[night cloak]

If anyone are in pubg mobile India server invite me the link is expired in chrome

It is not expired it is blocked

You need to use vpn, but use it at your own risk

[maiden stream]

Thanks man

[feral forge]

it is legal and will never lead to a ban.

[drowsy nexus]

@feral forge I appreciate your help! thanks for the info

in-case of any accidental account suspension, is there any other medium of contacting except the in game bot?

[feral forge]

the file claim button, and contacting the in game customer service are the only options.

[drowsy nexus]

the reason why I am asking that is because I play on emulator and it is risky as for the records, I have seen innocent people facing that issue mostly who plays on emulator

[wraith terrace]

I'm still losing points during the tier protection event

Why?

[drowsy nexus]

@feral forge I see, hope they have an email support, like the parent company PUBG steam version!

[feral forge]

are you playing alone with random matched players?

[vague flame]

It could also be because he is above ace rating only counts under ace

[feral forge]

they might have used some gfx tools or other third-party software that triggered the systems.

[wraith terrace]

Yes

[drowsy nexus]

@feral forge probably, no one wants to tell the truth when something happens. I was also pretty curious because I have been playing since season 2, my account level is 84 but I have never faced any account issue ever. Idk why people are getting suspended.

[wraith terrace]

I lost Ike 100 points thinking I was sade hot dropping lol

[night cloak]

Tier protection is only Gold to crown , no (ace)

[wraith terrace]

*safe

I'm crown

[feral forge]

for your reference, you will need to complete the matches with players from your friend list in order to trigger the rating protection.

[wraith terrace]

So I need to invite a friend right?

[night cloak]

Ywp

[final scarab]

Why im getting little plus points

[wraith terrace]

Oh ok thanks

[drowsy nexus]

I am scared because (not bragging/showing off) I achieved the mythic fashion title last week and I have 16 upgradable skins maxed out on my account. So, if anything happens it's going to be devastating 😭

so its always better to fact-check

[feral forge]

whenever they did something suspicious, it will always leave a trace on PUBG MOBILE's systems, it is the severity of the trace that determines whether a suspension is triggered, if there’s no trace, no suspension will be issued.

[drowsy nexus]

@feral forge that's true!

[feral forge]

it not only based on your damage, survival, heals, supplies and kills, but also depends on the tier of the enemies that you have killed.

[final scarab]

Oh i see

[prime void]

My friend changed his server and didn’t know that its perm for 60 days is there a way to change it back to us?

[feral forge]

unfortunately no, wait for the cooldown to end is the only way, @prime void.

[rotund sigil]

Hello, can anyone help me. I was wrongfully banned for 10 years, while playing a classic match with my friends around an hour ago. I use no sort of hacks nor used any sort of glitches while playing. I need help.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rotund sigil.

[night cloak]

Can play with a friend like if your friend plays in Asia then add a guy with the Asia server and make him leader

[pliant oxide]

This exact thing happened to myself and other players(including streamers) one day but a mod named Mo helped us get unbanned as it was found in the report that pubg had our accounts locked wrongfully

[nova bear]

cheating

[modest osprey]

You still having access?

[stone gulch]

i think i got the guy off

but now i can’t change my server for 60 days

so unfair

[modest osprey]

Great👌🏻

[quaint epoch]

Anyone has fire button disappearing problems?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @nova bear.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @quaint epoch. You can also submit a report in #old in compliance with the channel's pinned instructions.

[thin otter]

How can i unban my pubg account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @thin otter.

[sinful goblet]

Hi my account was wrongfully banned by pubg without any hacks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sinful goblet.

[copper sonnet]

what should i do!?

[night cloak]

Type .emulator in #481204134859505684 and ask for solutions in #emulator-support

[copper sonnet]

thanks

[night cloak]

My gyroscope gets glitched frequently and gets inverted... Pliz help me fix this

[raw ridge]

@polar marsh reply dm

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @raw ridge. Remember to read through #faq before asking questions in the support channels.

[raw ridge]

I got wrongfully banned I am playing clean with no hack

[polar marsh]

Please refer to the private message from @polar marsh for further information, @raw ridge.

[wispy lark]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account 5282271563
The name of the account user KGT͜͡乂BRESH

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wispy lark.

[timber fossil]

How do i change tdm controls instantly

It takes forever to update the controls

[night cloak]

@languid sedge

[north sand]

I am selling my account to someone and he scammed me by adding his social media account to my pubg mobile id and he uses third party apps and bans my account for 10 years . Please recover my ID.
Please Kindly look into this matter and Try to save my Account, I am playing from 25 April 2018 and the level of my id is 78.

Pubg Mobile Id - 57809445
NickName - V.I.V.E.K
Pubg Email ID - [e-mail]