questions

[night cloak]

I used to have 80ms in asia in general 🥲

Play with friends who host and who are on middle east server. For the change of your server you have to wait until cooldown ends then change

[edgy sphinx]

Just login today and get this message , anyone has solution for it ?

[night cloak]

@edgy sphinx your account has been logged in with a modified version of the game.

[edgy sphinx]

Did my UID is get hacked then ?

[night cloak]

No

[edgy sphinx]

I already try all the youtube solve , and contacted the cs and still not work

[night cloak]

Your social account that is linked to your game account that is the one that has been hacked any solutions ? Try to contact your social account costumer service.@edgy sphinx

[jade nest]

You got this message today? Also provide the login page ss where the version of the game is shown.

[night cloak]

can someone help me

havent played since i was like 10 years old, and i am not rly a big fan of having my real name as my ingame name, how do i change it?

[edgy sphinx]

Sorry about that

[night cloak]

Use rename card

[edgy sphinx]

I already check all my social medias that are linked to it and no suspicious login to it

[jade nest]

Repair your game and select repair last update in repair section.Also use DNS while downloading the update.Refer to #faq 4.3 on how to set up DNS.

And if still you get the same popup,then your account has been compromised and you will have to change all your login details and Enable 2FA in the social media linked to the game.And you will have to wait for the next update to login back into the game.

[edgy sphinx]

Thankyou for the solution , i already try log in from my friend's device that already has the latest update and still got the same massage , and i already change all my social password , yeah i think i should wait for the next update maybe can fix it

[jade nest]

Ok than.

[low cedar]

How do you cange crew members

Change*

[rigid badge]

I reorganized my HUD and now I’m unable to use the low-toss/high-toss button. How can I solve this issue?

[night cloak]

Access Crew Option Via Lobby. Click the "Crew" option at the bottom bar of the lobby screen to open the crew options. If you wish to change crew members kick a crew member that you do not want to play with anymore.

[lilac yarrow]

is there any official discord server for pubgm europe?

[sick shale]

Refer to subpoint 3.1 in #735483472432594994 for regional communities

[night cloak]

The button might have been mixed with another button while reorganizing HUD try to see where the button is placed in [settings]~{control}

[celest shadow]

Your toss mode button is integrated with your reload button. Please check if you have positioned your reload button properly.

[sick shale]

Please leave your suggestions in #old

[rigid badge]

Where should I place the reload button?

[celest shadow]

Anywhere you feel comfortable.

[orchid dust]

Bonus challenge still not available now 4 week finish..? In France country religion..?

[night cloak]

Bonus chellenge is only available in some regions.

[orchid dust]

Then change my country religion

[night cloak]

You cannot change your region if you live in Europe.

[orchid dust]

I'm living in oman i not Europe

[analog nebula]

Can't change (or search) any name that has letters and numbers combined.
I can search for names but when I add numbers to it, I get and error

[night cloak]

Feel free to share the feedback in #old

[analog nebula]

K

[night cloak]

Patiently wait until your country will have the Bonus Chellenge.

[celest shadow]

Please refer to this, @analog nebula:

#questions message

[analog nebula]

And the censorship to any words added in the recent update is ridiculous. Like I cant use "lol, me, it, mk, etc..."

[orchid dust]

Is almost 2 month finish what is the problem if you change my country religion.? Is this big issue for pubg i don't think.?

[analog nebula]

Ight, good to know

[jagged viper]

Hello

[analog nebula]

This game is meant for adults and teens, not children. So why censor so many words

[jagged viper]

Why i cant unlink Facebook i will change my Facebook account

[night cloak]

People here are only volunteers and we cannot change your region . You can ask customer service in game , for them to change your region.

[celest shadow]

Can you please share a screenshot of your basic settings?

[night cloak]

If you want to unlink Facebook , you have to log in to your Pubg Mobile account from Twitter.

[jagged viper]

Ok thanks for helping i will try

[night cloak]

Don't forget to follow the steps that you provided on the screenshot.

It's a well known bug. You have to try again and if it won't work , download the Twitter app on your device , log into Twitter , and then try to log into PUBGM.

[jagged viper]

Thanks so much it unlinking

[night cloak]

Don't forget that you can't log in to PUBGM from Facebook for next 7 days , otherwise the proccess will stop.

[jagged viper]

Ok ✅

[celest shadow]

You can change your country/region in 130 days.

[jagged viper]

But can pubg mobile change my server

Bec i cant wait 30 days with that ping

[sick shale]

You should wait, no other way

[night cloak]

You have to wait 30 days , however if the leader of your team will be on your favourite server , then you will play on that server.

[jagged viper]

Uh

Thanks

[analog nebula]

Was my "thought" on words censorship noted? I feel like it affects many people who use the chat feature. Especially with the word limit in the chat.
Censoring usless letters or words is not helpful. Like I want to say "3 enemies with mk14" and it will come out as "• enemies with ••14"

[orchid dust]

I love the way u don't support mee 😭😭😭

[night cloak]

Every feedback in #old is recorded and regularly checked.

[analog nebula]

I'll put it there then

[night cloak]

Is there any vechile in karakin?

[spare bison]

No

[celest shadow]

There are no vehicles in Karakin.

[prime plover]

My friend just ate a fat negative 42 points because the game didn’t allow him to enter and he died in the water. We spent the last hour winning two games by the skim of our teeth just to get got like that.. that’s not fair PUBG give him his points back

[normal fulcrum]

@prime plover If you face an error while trying to enter a match, such as server not responding or log in again, kindly avoid clicking anything on the screen or dialogue box. Simply close the game and restart it and it will ask you to re-enter the match

[jagged viper]

Hey

I have proplem of login in my Twitter

Can pubg mob support change twiter acc into another

[night cloak]

No

[night cloak]

Try to contact Twitter help center

[jagged viper]

How

They have no discord server

[sick shale]

It is an issue with Twitter, not the game

[night cloak]

You can contact it inside the app

[jagged viper]

How

[frosty sorrel]

hey guys

[white hollow]

When Will 90fps be available For my device(Xiaomi mi 11)

[night cloak]

Click on the app then when it's opened look at right bottom it's called help center

[celest shadow]

Twitter services are currently down worldwide, so the login functionality will be restored once Twitter is fully operational again, @jagged viper.

[frosty sorrel]

Does playing with a VPN in a classic match and rooms ban your account?

[jagged viper]

So I reinstalle twiter app

?

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, @frosty sorrel.

[night cloak]

No just be patient until they are fully operational again.

[jagged viper]

Okay thanks for helping @night cloak @celest shadow

[white hollow]

How to u unlock 90fps?

[night cloak]

If your device doesn't support it then you cannot use it as for unlocking there isn't any way.

[white hollow]

I have hdr10+ 120hz screen ,but no option For 90 fps, maybe cuz New phone model and still didnt get support For it?

[night cloak]

Yes possibly that's the reason but at 60 FPS (Extreme) . Xiaomi Mi 11 does not yet support 90 FPS in the PUBG Mobile game. ... However, to get the highest FPS with the best graphics, feel free to set Graphics at the highest possible HDR and Frame Rate to Extreme (which is limited at 60 FPS).

[night cloak]

What's your device?

[white hollow]

Xiaomi mi 11

Yes i run HDR on extreme 60fps

[night cloak]

90 fps may not be yet optimised for your device in Pubg Mobile.

[hollow valve]

Please can anyone explain me how to fix crash in pubg beta in ios(apple device)

[white hollow]

4k Max i go is ultra no extreme fps option, @night cloak thought so cuz couldnt see any other reason why i dont have it

[night cloak]

You should get it in next update , in every patch new phones are optimised

[hollow valve]

Please help

[white hollow]

I guess i wait them 😂

[onyx dagger]

Beta version tends to have more bugs and crashes and are always unstable as it is a testing version. Try restarting the game, or try clearing the app cache.

[hollow valve]

This is happening

[vagrant onyx]

@hollow valve beta version apple revoke it

[knotty talon]

how to link pubg account with discord

[night cloak]

You cannot

[hollow valve]

Okay when will be it fixed@vagrant onyx you know?

[knotty talon]

oops ok

[vagrant onyx]

Nah

[mortal apex]

An upcoming update will be available, hopefully. Please wait patiently, @hollow valve.

[hollow valve]

Okay thank u for confirmation@vagrant onyx @mortal apex

[jagged viper]

Hi

How to unlink email and put phon nom.. instead email

[vagrant onyx]

This future not added yet to the game

[jagged viper]

Ok but my acc thefed

Some on thef it

Sory for grammer iam not from usa

Sorry*

[storm flume]

Please contact the customer service for further assistance, @jagged viper.

[vagrant onyx]

@jagged viper yes try to contact customer service

[jagged viper]

How?

And what i say to customer service

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @jagged viper.

[jagged viper]

?

[visual violet]

When will the image linked to social networking sites return in the Vietnamese version?

[night cloak]

We only provide support to Global version.

[jagged viper]

what i say to customer service

[prime plover]

A ok will keep this in mind thank you

[visual violet]

Is there any link support for this discord version?

[celest shadow]

There isn't one, @visual violet.

[jagged viper]

Help

[celest shadow]

Feel free to contact the customer service of that version of PUBG MOBILE, @visual violet.

[storm flume]

Please contact the customer service for further assistance, @jagged viper.

[jagged viper]

How to contact in to customer service

[celest shadow]

You may refer to subpoint 5.4 in #faq for further instructions, @jagged viper.

[prime sleet]

@celest shadow can I contact you

?

[celest shadow]

What does it concern?

[prime sleet]

Nothing

[celest shadow]

Feel free to use the discussion channels instead: #chat or #pubg-mobile.

[uncut portal]

Hello, i have lost my pubg mobile login info, who can i contact to get back my account?

[jagged viper]

I need to chat online chat with costmer

Ehy they closed conversation

Why*

[dawn raptor]

Hello, I was banned from game for 10 years due to multiple login attempt failure .Actually my account was hacked but i had the login credentials due to which i was able to login and prevent it from selling but in that process i was banned due to multiple login attempt and failure.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dawn raptor.

[night cloak]

What's your in-game login method?

[jagged viper]

HELP

[uncut portal]

Also part of the issue, i do not remember

[vagrant onyx]

I think only way is to contact them

[night cloak]

Then unfortunately I can't help you if you cannot remember

[jagged viper]

There some one in my email he thefer he link an email so can u unlink email < how to creat online chat with pubg mobile?? >

[mortal apex]

Unfortunately we cannot do that much here, as we cannot help you any further. Please contact the customer service in game for account related issues, only they can require you assistance.
For the unlink feature, it’s not possible, since it’s still in Beta phase, @jagged viper.

[granite lynx]

Yesterday i was playing crew match and the UAZ was Invisible my friends said he saw that UAZ but i didn't what's its problems? My Ping was normal that time and i have noticed that i couldnt hear gun shot sound in erangel map i dont know that's the problem does anyone have any idea??

[grave charm]

I'm tired to talk with customer service no one answered this very bad i send massge to pubg inbox from 2 april and email no one care and answer @polar marsh

[granite lynx]

And there is a Glitch this tencent not fixing tunnel glitch there is a some sort of wall or which block view from outside to inside and those who camp inside tunnel entrance they can take tpp and they are having advantage of that why is this glitch still not fixed???

[ionic lance]

@polar marsh pubg what is this? There were 8 sesame crates in 8 weeks but in new system of 3000 match time there are only 6 time weekly. Please Fix This As Soon As Possible

[mortal jolt]

Fix your damn filter.

[night cloak]

You need to reach 550 minutes in a week , and it will count towards the achievement.

[tall mantle]

@night cloak

[night cloak]

Yes?

[granite lynx]

@polar marsh i want to know why you guys dont fix the tunnel bug there is a wal which block the view from outside to see inside the tunnel and most of the time enemy camp inside the entrance because they have clear view from inside to outside fix this glitch.

[tall mantle]

I need help with my account

[night cloak]

Report it in #old

[ionic lance]

No Match Time After week 6 because 3000 minutes can be completed in week 6

[tall mantle]

@night cloak i need help with my account

[night cloak]

state your issue

you mean #content ?

[night cloak]

You can leave feedback in #old

[tall mantle]

My account is hacked but i unlinked the hacked social media but it says 6 days but when the guy comes on it it just comes back to normal @night cloak

[night cloak]

if you want to promote your youtube videos apply for content creator role the link is available in community section of #735483472432594994

[night cloak]

Contact customer service

[tall mantle]

I did it doesn’t help

[night cloak]

that is the only way we wont be able to help you from discord

http://bit.ly/3p2VuQW

this link

[open fiber]

Guys

[dire idol]

Help me

[night cloak]

Contact customer service

[open fiber]

Hi someone here know when bonus challenge will active

[night cloak]

it is available for some countries

[open fiber]

Like what

[night cloak]

Some middle east countries

[open fiber]

Bro it was working in 16 april

Today not

[jagged viper]

There some one in my acc he thefer he link an email so can u please unlink email. Id : 5730563999. Username: 『3R』ZOMBOZO

[night cloak]

Email cannot be unlinked

[celest shadow]

The event is probably over for your region, @open fiber. You may wait until it is available again.

[celest shadow]

Please contact the customer service in-game for further assistance.

[open fiber]

This will be before end of season 17

18

[celest shadow]

Can you please provide a screenshot?

[jagged viper]

They didnot awnser

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @jagged viper.

[jagged viper]

When i contact to them they give me bot

Awnsering me

[celest shadow]

Please answer the FAQ bot according to your issue so that you can be connected to the proper customer service representative, @jagged viper.

You may not be responded to instantly as the customer service receives a large number of support requests every day. Please be patient.

[jagged viper]

?

@celest shadow

[celest shadow]

Please start another conversation and respond to the FAQ bot correctly.

[jagged viper]

Ok

I have qestion

But if i told it your server bot will mute . Me

Is the cher park is baning / people?

[sick shale]

No

[waxen parcel]

I will do that and answer you later what happend 🙏🏻thx

[jagged viper]

Why my another acc .., bannded

When i was in cher park

[sick shale]

Refer to subpoint 2.12 in #faq and don't repeat questions regarding account suspensions please.

[jagged viper]

What is the subpoint?

[distant tinsel]

Hello, my Facebook account has been hacked and I cannot log into my PUBG account. I want help

[sick shale]

PUBG MOBILE can't assist if you have lost access of your social media account, you should contact support of the respective social media channel, refer to subpoint 2.8 in #faq for further information.

[long shadow]

Hello team pupg mopile my account EEA switch please to africa Egypt please help me ??

[sick shale]

It's not possible, the only option is to create a new account

[long shadow]

Open switch county not possible

[sick shale]

No, it's not due to restrictions from the EEA laws and developers can't do anything about it, even if they want to...

[long shadow]

Bouns challenge off EEA

Ineed play bounce

[celest shadow]

You can participate in the Bonus Challenge event when it is available in your region/country. Thank you for understanding.

[jagged viper]

What is the email of pubg support

[celest shadow]

[e-mail]

[long shadow]

When open bounce challenge in EEA

[sick shale]

No information, @long shadow.

[long shadow]

Thanks

[cedar bobcat]

I got 21+ strikes on my YT :- Parag Phalak Official

On only PUBG id sell videos,
I accepted my Fault And I'll never Do this Things On YT ,
That doesn't mean you can terminate My channel,

Give me one chance this time I'll never upload Id sell videos

And even I don't use hacks so why pubg team did this?

Please Reply my every questions

My Channel Link :- www.youtube.com/ParagPhalakOfficial

Account will be terminated by 21 April 2021

[glad jetty]

got banned on my PUBG account by
mistake and i need your help to fix this
mistake (banned for 10 years) . I have not
use any type of hacking or tried to cheat in
any match so I think you should review my
account recent activities and confirm that
there's nothing to ban my account, all
information has been listed, hope you'l
check this issue as soon as
possible .Thanks PUBG Team
Hey PUBG Support Team, I want to till that

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glad jetty.

[sick shale]

Your only option is to create a new YouTube channel and abide by PUBG MOBILE's terms of service.

[cedar bobcat]

But Rebel how to grow new channel from 0 subs?
Even I didn't completed 1 year of monetization on my channel and Your team given this strike

I deleted Every pUBG id sell video(inventory with title) from my channel then what is the problem now?

I have 5.76k subs

[sick shale]

You shouldn't have uploaded videos that violate PUBGM's terms of service, whatever, copyright strikes won't be removed so please refrain repeating questions regarding this matter please.

[cedar bobcat]

And the main thing is PUBG team has not Given any Notification before taking action, so how can anyone manage?
This system is literally Uncomfortable

If I got any message from PUBG Mobile Team regarding Violation I can easily Remove contents from My channel ,but why PUBG Mobile Team Is Not Giving Any Warning before taking any action?
This is Logicless,

I Uploading this Type Of Contents From past 2.5+ years, no blame,no action was there ,even I don't know is it Violation or what,

Then suddenly I got strikes, what is this behaviour?

PUBG Mobile Team has No respect About small Creators or what?

Because We belongs to middleclass Family, as A Creator was a dream, and PUBG team Broke Everything Before any big achievement,
Please help me to get out of this

[sick shale]

Selling accounts is a direct and major violation of PUBGM's ToS.

[cedar bobcat]

Where was PUBG Mobile Team From past 2.5 Years ,
I uploaded that type of contents from past 2.5 years ,
No one Told About that TOS and Everything on YT is normal

I Accepted this is my fault To upload this Type of videos, but Even I don't know it violates Pubg TOS,
And now I got every info so I'm ready to respect TOs ,then what is problem?

Playerauction,g2g and many sites are doing such things , why they r alive?
Why their Website is not blocked till now?

[sick shale]

Feel free to contact the claimant via e-mail if you have further questions, address is provided in the copyright claim details.

[cedar bobcat]

I already Contact Tencent Support email, YouTube Copyright Email, Everything I did ,but No response from Tencent

[night cloak]

Why i cant use this crate?

[sick shale]

Premium crate is currently not available

[cedar bobcat]

Youtube Response is based on Tencent Response, only Tencent team can help me to get me out from here

[night cloak]

Oh alrighttt

But can u tell me whats the name of the crate for that coupon??

[sick shale]

What do you mean?

[night cloak]

Like for classic crate coupon the name of the crate is “Classic Crate”

@sick shale I have a question regarding TOS

[sick shale]

And that one is named "Premium crate"...?

[sick shale]

What's it

[cedar bobcat]

Still no reply

[cedar bobcat]

For this

[night cloak]

For example selling accounts is against PUBGM TOS policy right

[sick shale]

Correct

[night cloak]

So if I report YouTuber's who are doing such businesses do their content get deleted or thier channel suspended

[round spear]

Can't use grenade

[sick shale]

The content that violate terms of service will be removed, and their channel if there are many copyright strikes

[celest shadow]

As per PUBG MOBILE's terms of service that every player acknowledged and accepted upon their account creation, you are not allowed to sell game accounts, @cedar bobcat:

Your Account is personal to you and you are prohibited from gifting, lending, transferring or otherwise permitting any other person to access or use Your Account. Your Account name, user ID and other identifiers you adopt within our services remains our property and we can disable, reclaim and reuse these once Your Account is terminated or deactivated for whatever reason by either you or us.

No warnings or second chances will be offered. We recommend you to create a new YouTube channel and abide by the terms of service:

▫️ https://www.pubgmobile.com/terms.html

Be advised that if you repeat these questions, we will be forced you remove you from the server as well, @cedar bobcat. Thank you for your understanding.

[night cloak]

If you may give me a bit information on where to report them I will be delighted cause in my country there are a lot

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[sick shale]

In this form

[night cloak]

Thank you for your time sir/miss appreciate it have a nice day/night

[cedar bobcat]

I'll not repeat this again, but only 2 questions I want to ask,

Why Playerauction,G2G,etc.. sites are Doing such things? Why they r not get banned?

Second is, where was pubgm team when this type of contents available on YT from last 2.6 years

Actually I made Short films About awareness from scams and Fraud related PubG with FaceCam videos and Started this,
But PUBG thinks All people Who upload that contents is Illigal, well,no problem if this is the only way to correct it

[celest shadow]

Why Playerauction,G2G,etc.. sites are Doing such things? Why they r not get banned?
Our community team has recently been working on taking down these websites.

Second is, where was pubgm team when this type of contents available on YT from last 2.6 years
It is not easy to remove all the content on YouTube and other platforms considering that there are millions of them published. On top of that, the team focuses more on removing cheating-related or promotion of PUBG MOBILE cheats in a form of a post, video or et cetera. This does not mean that the team does not remove content that violates PUBG MOBILE's terms of service, that includes sale of PUBG MOBILE account operations.

[primal thistle]

Hello, my name is Misha, my id: 5589471858 a mute Facebook network was tied to my account. My account is being stolen.
What to do, please.

[cedar bobcat]

Ok thanks For Your Time, I got everything

[celest shadow]

Thank you for your understanding.

Please contact the customer service in-game for further assistance in this regard, @primal thistle.

[cedar bobcat]

When there will be an option in game for Unlinking Third Email?

Bcz I don't want to link my personal email in my account so is there any way to unlink?
Bcz I Asked In game Customer care, with all details , transaction I'd ,etc, but after that they replied " pubgm global is banned in india so we r sorry to help"

[sick shale]

No information about that

[cedar bobcat]

Ok thanks for your time, I'll ask If I get any problems regarding pubgm

[sick shale]

Could you try again? The issue regarding the letter number 1 should be corrected now.

[shell kindle]

Hello, today i was playing randoms and found out that one of my teammate is using hacks.
In one match he killed 11 players but died at #3.
In second match he only killed 5 players nd died at #7.
Will i get ban?

[night cloak]

@shell kindle not for one match but if you keep playing with him your account will be a collateral damage in other meanings you will get banned.

[shell kindle]

I found out in second match.

Pls tell will i get ban?

[night cloak]

No

[shell kindle]

U sure?

[night cloak]

Yes

[shell kindle]

Do i give u his id?

He said he is using paid hack

[night cloak]

No please feel free to use in-game report feature.

[shell kindle]

Thank u

[night cloak]

🍻

[mossy bobcat]

Hello Support team, help me unlink Gamecenter account of a hacker who want to ban my account 🥺🥺🥺

[runic peak]

Please return my pubg lite account

ID- 7223544001

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @runic peak.

[night cloak]

For account related issues please contact in-game costumer service for assistance.

[runic peak]

Return my pubg lite account

ID - 7223544001

[polar marsh]

Please refer to the private message from @polar marsh for further information, @runic peak.

[sick shale]

Player behavior and data is analyzed in aggregate. You will not be punished for inadvertently teaming up with a cheater from time to time, but repeatedly and actively teaming up with a cheater will result in penalties.Penalties may include deduction of rewards, clearance of tier score, and account bans.The penalty for repeated group w/ cheaters behaviors depend on the circumstances. In general, the penalty will increase with the number of violations, as well as for severe violations.

[sick shale]

Please contact customer service via in-game settings and request to unlink the unauthorised social media account. You can follow this conversation:

[distant tinsel]

Hello, I have disconnected my account from Facebook and lost access to it, what should I do?

[sick shale]

You can't recover it, should've linked it to 2 social media accounts for such cases.

[regal cloud]

The social media account linked to the game isn't mine

[steady swallow]

Hello my account has been banned without any reason knowing i did not violate the company’s rules and didn’t use any hack or other things, please take the problem as soon as possible
My id : 572029316

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steady swallow.

Please refer to subpoint 2.12 in #faq for further information, @frosty mulch.

[hallow gulch]

@wise marten Please avoid advertising.

[unkempt estuary]

Is the groza broken? In metro I keep using it and no one dies after getting tons of shots in?

[sick shale]

Armouring system is different in Metro Royale mode, there are also different types of ammo.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stable stream.

[sick shale]

@gloomy idol No advertising please

[gloomy idol]

ok oupps

[slow glade]

All talent championship hackers are to be reported here?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @slow glade. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[warm vapor]

Please ban him

[frigid wolf]

How we can get redeem code

[hallow gulch]

Please report teamers in-game, @warm vapor.

[night cloak]

pubgm india latest news?

[sick shale]

From posts/events on PUBG MOBILE official social media accounts and livestreams in the ESPORTS channel on YouTube.

[sick shale]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

[unkempt estuary]

My game keeps update 28 mpg and I can’t play:(

[frigid wolf]

Send me pubg mobile official social account link

[hallow gulch]

They can be found in #735483472432594994.

[sick shale]

Where are you from?

[night cloak]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5168103229

The name of the account user
CP๛「ABDO」

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[unkempt estuary]

Please help

My game keeps update 28 mpg and I can’t play:(

[sick shale]

Is the loading screen stuck?

[unkempt estuary]

No it says to exit game to see updates when I do that it does it all over again

[sick shale]

Do you have enough storage?

[unkempt estuary]

Yes why does it need to update??????

Please help

@sick shale

[sick shale]

Do you have a video recording, @unkempt estuary?

[unkempt estuary]

It won’t stop

I’m never going to be able to play :(((((

[sick shale]

@unkempt estuary Please double-check if you have enough storage

[unkempt estuary]

I just freed up 1.73gb but it’s still doing it

Omg it worked

[night cloak]

High ping in middle east, in asia it used to give 90 ms

I didn’t changed server on propose 🙂 from asia to middle east, i am stuck with this for 60 days?

[sick shale]

Yes, you can't change your server now until the cooldown period ends. @night cloak But you can play with your friends on their selected server.

[night cloak]

I am a solo player 🙂 even though thanks😊

[jade patrol]

@onyx dagger
Bro need Esports room card recently i organiz a tournament there need some Esports card how i get the room card please help me

[sick shale]

Refer to this message:
#questions message

[night cloak]

I am unable to login my twitter id is it down today

[sick shale]

Yes, Twitter services are currently down

[cerulean heath]

Why am I getting this error? 😭

[opal timber]

هاي

[storm flume]

Please do not use languages other than English, @opal timber. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick shale]

Have you made a force-refund before?

[cerulean heath]

No.

[barren tulip]

Where can I apply for a custom recovery of my PUBG Mobile account

[storm flume]

Please contact the customer service for further assistance, @cerulean heath.

Please contact the customer service for further assistance, @cerulean heath.

[sick shale]

How did you lose your account?

[cerulean heath]

I did. But they kept telling me to contact apple App Store. 😭
After contacting App Store they said it seemed to be a problem with the app itself.

[barren tulip]

Removed the Gmail mail associated with the account . I can confirm the ownership of the account with confidential data and receipts

[subtle sun]

Can I Get link to Pakistan Server ?

[night cloak]

@subtle sun please refer to subpoint 3.1 in #735483472432594994 for regional communities.

[subtle sun]

Thanks

[sick shale]

It can't be recovered if you have lost the access.

[visual solar]

Hey hello

[sick shale]

@visual solar Hey, how can I help you?

[visual solar]

When I ever I play pubg it maximum give me lag and lag

It has to be limited

[sick shale]

Can you elaborate?

[night cloak]

This thing is happening after new 25 mb update.

[lavish narwhal]

why with this time blood raven x suit. the gold fragments are expensive. just 1 fragment with 10 coins. as compared to pharaoh we get 4 fragments with 10 coins

can anyone help

I have to spend to extra 1200 coins

[hallow gulch]

Either your or the host's versions are not compatible.

[hallow gulch]

Please provide your feedback in #old.

[torpid cairn]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @torpid cairn. Remember to read through #faq before asking questions in the support channels.

[torpid cairn]

There is a telegram channel and they are selling pubgm cheats how can I report them

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @torpid cairn.

[vast fulcrum]

Hello my account has been banned without any reason knowing i did not violate the company’s rules and didn’t use any hack or other things, please take the problem as soon as possible

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vast fulcrum.

[open pecan]

My id unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @open pecan.

[silver bison]

I'm done playing pubg this speed glitch is getting worst and worst

[night cloak]

You can leave your feedback in #old .

[hot robin]

For the past 3 days, this has been happening

I get an invite but the person is in a match already

[night cloak]

Looks like it's a bug . Feel free to send it in #old .

[lapis jackal]

I reach conqueror north america this season if i change this season server i can get conqueror title and name tag next season ??

[night cloak]

Yes you will receive conqueor rewards.

[lapis jackal]

By mistake my server change

[lapis jackal]

Thank you ❤️

[night cloak]

No problem <3

[still oasis]

What can i do if my account was hacked

It was connected to facebook but the hacker removed the connection

[feral forge]

do you have a second login method? @still oasis

[still oasis]

Do you mean connected the account to another platform?

[feral forge]

yes.

[still oasis]

No

[paper bone]

Pubg you banned my friend account for no reason check his recent game videos 5273500364

[polar marsh]

Please refer to the private message from @polar marsh for further information, @paper bone.

[crude solar]

hi im pubg emulator player there is a button in gaming mouse called 3x speed button can i use it on sks mini 14 marksman rifles many peoples are using it ? kindly guide me

[still oasis]

?

[feral forge]

unfortunately, if you no longer have access to your game account, there's nothing the in game customer service can assist you with, it's your own responsibility to secure your own login method, and should always link a second social media to your game account, as linking only one social media might put your account at the risk of being lost if that one social media got compromised for any reason, and you will lose access as you do not have another to login with. @still oasis

[proud hedge]

?

[storm flume]

You can now access #emulator-chat and #emulator-support, @crude solar. Revert this at any time by sending .emulator in #481204134859505684.

[still oasis]

Ok, Goodbye

[west tendon]

The upgrade pizon is disappeared from Weapon labs

[hallow gulch]

You mean the bizon ?

[keen niche]

@polar marsh can you fix problem of phoenix servers pls

[west tendon]

yes

[hallow gulch]

Must be a bug, please report it in #old.

[buoyant ocean]

Pubgm official team I am requesting U pls do something Many of players using H@cker teammates for rank pushing and showing like they are playing in legit way they are using Active Sav file and vmos application for h@cks And Many of some over proness players are using h@cker teammates pls Do something pubgm really I loved this game but now I will leave if u make more strong anti cheat then I will never leave this game I promise pubgm official team pls notice my feeling

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @buoyant ocean. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[mint rivet]

I spende 209 Dollar and didn't get either the bag or the New x suit while my friend got it 3 times with less than 100 ,this is scam

[night cloak]

Feel free to leave your feedback in #old .

[dire bronze]

BG・CHiVAS unband pubg

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dire bronze.

[fierce night]

is the all talent chamionchip the new version of crew challenge or the crew challenge will come after?

[hallow gulch]

All talent is not crew challenge. However, we still do not know what comes next.

[tiny girder]

i want taik with admin on pubg mobile

why i got ban for nothing ?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @tiny girder.

[twilit rain]

I changed the server by accident, can you return the old one? I cannot play on another server

[night cloak]

You have to wait until you will be able to change the server again.

[twilit rain]

60 days ??? It is not possible to play for 60 days with a ping of 300

There is no way to change the server with the help of support ??

[night cloak]

Customer support with changing servers on requests stopped in December 2020.

[vapid ocean]

I was ranking ..I was in top 1000 in asia..but I by mistakenly changed my server to NA....now my ranking is gone.....is there anything @polar marsh can do to change my server back to ASIA

[night cloak]

Sadly you have to wait 60 days.

[vapid ocean]

[gloomy gyro]

Can somebody help i am getting a 3rd party ban constantly and i dont now why and the timer is increasing each time i get banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gloomy gyro.

[night cloak]

Someone has hacked my account and linked his/her account to my pubg accout. Can someone help me fixing this problem?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

Where can I find customer service?

In game.

[median mural]

Anyone can help how to delete pubg account? Please

[night cloak]

They didn’t help me with anything !

[night cloak]

Try again.

[normal thicket]

Anyone know why theese arent going up?

And yes i am platnium

[night cloak]

You have to do it all in 1 game.

[night cloak]

I need to contact a real person, the auto reply doesn’t get me anywhere

[e-mail] is customer service email.

[high kettle]

Bi!

I gave customer service all info

But they said some info still miss

I did not find any info that I miss. Why they did not let me know

[normal thicket]

Why aint this going up

[high kettle]

About a week then they reply me like this. Then the hack used my acc for 2 weeks

[hollow heath]

explain this

[night cloak]

You need to kill enemy with every gun on this list in 1 game.

[night cloak]

You can leave it in #old .

[hollow heath]

wdym feedback?

[normal thicket]

No

Its chicken expert

Not the other one

[night cloak]

Oh my bad

It doesn't work for you?

[normal thicket]

Nop

[hollow heath]

need some expert not some rookie who trying to gain contributor badge

[night cloak]

It's clearly a bug , you don't need to show your ego ;)

[hollow heath]

what does it say, i cannot join rooms

[mortal apex]

Have you joined a room by any chance, @hollow heath?

[night cloak]

Are you doing it in solo's?

[hollow heath]

yes sir

[normal thicket]

Naaah squads

[night cloak]

You have to do it in solo's

[hollow heath]

i couldnt play the scrim because of this issue

[mortal apex]

It looks like the message says that you did not download that resource. You may check it out in your pack resources.

[celest shadow]

You did not download or update your resources, hence you have been removed from the room.

[hollow heath]

okay! how to resolve this?

repair?

[celest shadow]

You may want to try repairing your game.

A routine repair should be sufficient.

[hollow heath]

okay got it thanks for support!

tsk

[hallow gulch]

That is not possible, please wait for the given cooldown to end.

[celest shadow]

If Routine Repair does not work, you can scroll down and use Repair Resources instead, @hollow heath.

[pine mason]

Ive been getting the beta msg but when I try to go get a code to play it won't let me

[analog maple]

Anyone else get the beta invite for iOS and can’t install?

I got my code generated by the beta can’t install

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @analog maple.

[olive dove]

This means your in-game account does not fulfill the requirements to participate in this beta testing phase.

[night cloak]

I am trying to contact support but there is no progress?

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[sick shale]

From your linked social media account, @night cloak.

[night cloak]

How?

[sick shale]

What was the first linked social media account?

[vast sequoia]

Having an issue getting an email linked to my account, any help is appreciated

[night cloak]

Facebook id

[sick shale]

Go to Settings > Security > Apps and Websites > Logged in with Facebook. And you can see the exact date when your Facebook account was added on PUBG MOBILE account.

[fair bloom]

I lost all my items in metro royale because of Glitch (stuck on a chest) Can I get them back?

[sick shale]

What's the issue

[sick shale]

Unfortunately no, you can't recover them

[vast sequoia]

When I try to get the link code it say to many things done in short time

[sick shale]

Can you provide a screenshot?

[sick shale]

Restart the game and try again

[vast sequoia]

Did that..have been trying since last night

[sick shale]

Have you tried to do a routine repair, @vast sequoia ?

[vast sequoia]

No but will give it a shot and let you know the results

[vast sequoia]

Same thing after the repair

[wanton kindle]

Gg,coustumer support is usleșs,the leader of the crew locked it and dosen t wanna let me leave ,howw in the earth can i leave it?

I already messaged support but it dosn t help even a bit

[night cloak]

Need help

@olive dove

[viscid folio]

I need to contacts with customer service. I try to contact in-game but they all bots. Any customer assistance in here!

[olive dove]

sure, how can i help you?

[night cloak]

I want to cancel private email, can anyone help me

[olive dove]

You only have 2 options: either to get kicked by the crew leader or to wait for the tournament to end.
You have been registered as part of the crew, if you were not committed, you should have left before this.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @viscid folio.

[viscid folio]

Please more information

[olive dove]

Third link can't be un-linked, as the this login method is yet under testing.
You may contact in-game customer support for further assistance.

[night cloak]

So I have this friend of mine who gave access to her account to one of her friends through her twitter accout... But this guy is taking advantage of it... She wants to unlink her account with twitter but there's a 7-day timer so the other guy keeps logging back in and she can't unlink it... Also, the same guy changed her twitter account info so she can't log into her twitter account to remove pubg link... Is there any way she can unlink her twitter account right away so that person can't keep logging back in

[olive dove]

I understand, yet we can't help with account related issue, so my advice is to contact in-game customer support and ask them to remove his access.

[viscid folio]

I did try to contact, and its all bots. I need to contact to a real Person.

[olive dove]

regarding?

[night cloak]

How can I contact them directly... Like is there a way to email them or call them?

[copper stag]

Hey y'all

I clicked on this link by mistake

What will happen??

I accidentally clicked it

[night cloak]

Same I also need to know how I can contact real people @olive dove

[copper stag]

I know it's a fake link

[night cloak]

@celest shadow

[viscid folio]

Hi there. When i try to contact customer support via in-game support. All i get is auto answer. My account got ban. So i need to contact them for more information which is they cannot provide me.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid folio.

[copper stag]

But i clicked the link, will anything happen?

[celest shadow]

Nothing will happen, as long as you did not enter your credentials or download any applications, @copper stag.

[olive dove]

No, your only option is in-game portal.

[night cloak]

Bruh

[bright dove]

I have changed my server by mistake and now i have bad ping
I want to change it back pls help

[night cloak]

Technical support did not respond to me. I need to change the necessity, it's my official email

[olive dove]

You have to wait for the cool down period.

[olive dove]

Sadly, we can't help with account related issues, such inquiries should be directed to in-game customer support.

[vast sequoia]

In game customer service sucks

[bright dove]

Pls i want to play i have bad ping

[olive dove]

You can ask your in-game friends to invite you so you can play in a cross server where you get better latency.

[bright dove]

What if i want to play solos

Bruh

[olive dove]

You selected this server, knowing that you can only change it after 60 days.
We can't help with changing your server, you may contact in-game customer support, but you will get the same answer so better to wait for the cool down period or ask friends to invite.

[bright dove]

I was checking latency on servers and somehow server changed without warnings

[nimble ember]

Hi I need help my account linked to Facebook and I don’t have access to Facebook account can I get my PUBG account back

[hallow gulch]

Contact facebook support in order to recover your facebook account.
https://www.facebook.com/help

[autumn stream]

Hello My account was hacked

I want to unlink my email account

Haker link my account with his email

The email didn’t mine

[hallow gulch]

Unlinking an E-mail is not possible as for now. Please contact customer service for assistance.

[autumn stream]

But the Haker sing into my account

With this email account

[storm flume]

Please contact the customer service for further assistance, @autumn stream.

[autumn stream]

It’s take so many time

The customer service told me that It’s take 60days

I want to unlink my email account as soon as possible

[night cloak]

Anyone knows how to ban my own id for a month?

[wind apex]

Hello, I want to add my Facebook account to my account at Pubg, but this message shows me Knowing that I created my Facebook account at 6:00

[sick shale]

Your Facebook account is linked on another PUBG MOBILE account.

[wind apex]

No, I custom created it For Pubg

@sick shale

[sick shale]

Please check your security settings on Facebook to see if it's linked to any PUBG MOBILE account.

[gray shale]

You should add feature for minimum 600 UC in safe Custody so that we can take Next season RP hopefully and those UC are not waste by idiot friends😭😭

[wind apex]

I checked but don't see PUBG game with associated apps

@sick shale

[sick shale]

Where did you check?

Can you be more specific?

[sick shale]

Account sharing isn't allowed, and no one should access your account so that's your responsibility.

[wind apex]

On my account in Facebook

@sick shale

[sick shale]

Would you mind taking a screenshot?

[sick shale]

Logged in with facebook, click on that

[pulsar spoke]

excuse me hi

where i can file a complaint about an account band?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pulsar spoke.

[sick shale]

@wind apex Are you sure you're not using a different account?

[wind apex]

Yes I am sure

[sick shale]

@wind apex Trying clearing cache of Facebook app and do a routine repair in-game

[wind apex]

How to do routine repair and for which application do I do deleting cache memory

To Pubg or Facebook

@sick shale

[sick shale]

From your phone Settings > Apps > Facebook and clear it's cache.
And from login screen to repair the game,

[wind apex]

Ok

Do something else?

[sick shale]

These are common steps to fix issues but I can't guarantee you anything tho. That's all I can do for you. For further assistance you need to contact customer service. But try what I told you first

[wind apex]

The same problem was repeated with me
@sick shale

[storm flume]

Please contact the customer service for further assistance, @wind apex.

[worn osprey]

Why I’m getting that if I’m paying legal

#help

[storm flume]

Please contact the customer service for further assistance, @worn osprey.

[worn osprey]

Who’s the costumer service lol like somebody need to fix the bot

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @worn osprey.

[stiff relic]

Hello,PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve problem as soon possible because I am wronged. Thank you, PUBG MOBILE
The account id:5320135247
The name of the account user:Pi | Aloush

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stiff relic.

[queen torrent]

i changed servers by mistake is there a way i can change it again

[sick shale]

It isn't possible to change it again before the cooldown period ends.

[still heath]

I've lost my Facebook account and I'll want my pubg account back
How to do it
Here's my id 5177589273

[queen torrent]

so am wait 60 days to play the game?

[sick shale]

You can join your friends to play on their server...

[still heath]

I'm waiting for your answer.

[sick shale]

You can't recover it if you have lost access of the linked account.

[still heath]

There are no solutions then

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @still heath.

[leaden bison]

oops wrong channel, sorry!

[storm flume]

Please do not use languages other than English, @toxic current. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sand igloo]

Which I forgot to log in using Facebook? Please help me to get back in.

[sick shale]

What's the problem?

[night cloak]

how i can unlinke E-mail linked?

[sand igloo]

Where did I forget to log in using Facebook? I have tried to log in some of the bacebooks that I have and the result is that I create a new account

[sick shale]

PUBG MOBILE can't help you if you have lost access of your social media account that is linked th the game account, or was unlinked.

[sick shale]

You can't

[night cloak]

how i can unlinked E-mail linked?

someone hacked my account email linked . what i do?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

I do it but it is so slow

them want screenshot payement but really I dont have becouse all my payements i am buy on the ofline market

@night cloak contact customer support mods and admins don’t have any power to do that

thank

Also what do you mean by offline market?

I am from Iraq and you know on here have cash mony not card bank

How do you purchase UC then?

if i want buy any UC i need going to shop and opened my pubg on marketkeeper phone

[graceful epoch]

Good evening. Excuse me i cant login via email and password.. everytime it tells me tht failed to log in even after i changed password for 3 times...
It logged only by sending a code to my email.. can u explain this??

[night cloak]

Like I said mods/admins don’t have power to unlink email from your account since they aren’t pubgm employees your best bet is to contact customer service and follow their requirements.

I do it really one month ago but i dont get anything

@graceful epoch Can you access to your account?

and know my account was banned becouse someone log in on emial linked

[graceful epoch]

@night cloak i did by sending a code but not the password

I changed password 3 times and i had failed access

[night cloak]

@graceful epoch Hmm, so you access to your account via email right? Don’t you have any 3rd party login info such as Facebook or Twitter?

[graceful epoch]

I do but i want by email hhhh

I use google

But why not email with the correct password

@night cloak any explanation please?

A bug maybe?

[night cloak]

You can contact customer support and ask them to change the password.

[graceful epoch]

But i did change it couple of time @night cloak

Its not the problem

[night cloak]

Then what is the problem?

[graceful epoch]

Wont log via password only by email

I meant code only not password

[night cloak]

I still don’t understand how can you login into your account with only email but not password.

[toxic current]

Please unban my acount Id:5334783038

[polar marsh]

Please refer to the private message from @polar marsh for further information, @toxic current.

[night cloak]

Oh so you can get into your account with email code but not with password

[graceful epoch]

Only by verification code but the password not working

Sorry my language

[night cloak]

Nah man you’re good no worries

Can you change the password or it doesn’t let you?

If not you should contact customer support to change it they know the best.

[graceful epoch]

I did 3 times didnt help i still get failed

But when verification code it works

Wierd

[night cloak]

Try again later maybe that’s the case since you already tried 3 times.

[graceful epoch]

@night cloak hmmm ok 👌 thank you

Ill try tomorrow

[night cloak]

No problem 😉

[graceful epoch]

@night cloak enjoy ur time maam

[night cloak]

Likewise

I can still log in to my account my account liked with social media
twitter and gmail (google play)
but someone log in from E-mail linked and he is played with cheater and pubg banned my account for 7days aftaer ban finishe he is log in agien and he is played with cheater agiend yeasteday pubg syestem beanned my account for 1 month
it is not problem i can wait but i am afraid past thes ban he log in agein and he cheating on my account
really i am spend a lot of mony on thes account i am not cheater but he want cheating on my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sand igloo]

I have found a facebook account that is linked to the game.
But why do you have to create a new account when you log in?

[amber compass]

Guys, I have a problem with the Kraken map. Whenever I reach the end of the match, the last player does not appear at all from the penultimate period until the end of the last zone, which closes on the entire map. Full Health Status + Post what the problem

[olive dove]

Sometimes bots spawn under ground, in the tunnels, the bots should die when the zone closes, so always keep meds for the last zone.

[sullen rain]

Go to your game settings/storage clear both cash & storage reinstall updates and relog-in.. hopefully this solves the matter.

[humble rune]

Question about link acc. Is it safe to link Twitter account with email.

[night cloak]

If you can keep that Twitter account safe, sure it is safe to link.

[median mural]

Please solve my desync problem. Its so Frustrating playing game with high ping.

[night cloak]

@median mural Please use #old

[median mural]

I did so many times there, but no-one respond

[night cloak]

Sometimes they respond in there community team reads the messages everyday they will fix it soon hopefully 🙏🏽.

[vivid mortar]

, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id :577449036
The name of the account
user :بـطوشـه

[storm flume]

Please do not use languages other than English, @vivid mortar. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vivid mortar.

[languid gust]

whats the reason my sensitivity doesn’t feel the same when I use a different iphone? when I use my xr and switched to 11 my sens felt very high. does it have something to do with like the specs of the 11

[night cloak]

I need help, I did not get Gallery in my account

Like this

@night cloak maybe update

[night cloak]

Unfortunately I have no information about it feel free to leave an feedback in #old

[median mural]

👌

[night cloak]

maybe update pubg or soemthing

[night cloak]

Using different devices will affect your sensitivity because of the smoothness that high performance devices give.

[open viper]

I recommend to add kill replay on how you kill in the match vkew

[storm flume]

Please do not use languages other than English, @prisma prawn. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sullen rain]

Yes that's correct, the sensitivity differs from phone to phone regardless the brand, sometimes you won't feel any different with another also you may feel a huge difference wtith different brands.

I myself used to adjust sensitivity while training or during Teamdeath Matches.

[languid gust]

does it have someone to do with the specs in general or a specific part like the processor? if so if i use a different phone with like the same processor would my sens be the same or no

[modern timber]

When is the next update?

[sullen rain]

Hardware & Software reasons.. the best solution is: adjust them in the Training Ground or During T.D.Ms 👍

[versed kettle]

Hello,PUBG MOBILE.I know that you are very busy due to the large number of messages. I had no problem with my account.My account has been banned for no reason and I swear to do or use I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you,PUBG MOBILE. The account id 5660382637. The name of account user mohammedaa900

[polar marsh]

Please refer to the private message from @polar marsh for further information, @versed kettle.

[viscid solar]

No hack no 3.part help me please🥺

[sullen rain]

Your account has been banned for a reason, you may contact the Customer service team through the email given in that message.
Send them a proper Email and wait for a reply.
As well you may take @PUBG MOBILE#5879 for consideration by sending them a proper message regarding your ban.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @viscid solar.

[sly harbor]

I have a friend who’s currently in a log in war against someone who is trying to hack into his account. He’s already changed his password on his social media accounts, what else does he need to do to prevent the other person from logging in?

[clear spindle]

Change those password, enable 2FA and from the social media settings remove the saved logins, @sly harbor.

[sly harbor]

Thank you.

[analog fable]

May I know why Bonus Challenge is stated as "Unavailable" ?

[limber shuttle]

Why did my account got banned?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber shuttle.

[feral forge]

where are you from? @analog fable

[analog fable]

Singapore

It's a neighbouring country of Malaysia

[feral forge]

Bonus challenge is available only in Middle East and some other certain regions. @analog fable

[analog fable]

Do you mean the server?

or the region?

[feral forge]

regions. @analog fable

[analog fable]

So ... if I were to have my region in a Middle East country, I'll be able to play Bonus Challenge?

Even though I didnt change my server?

[feral forge]

please be advised that the usage of VPN is not recommended, @analog fable.

[analog fable]

yeah i know that, just curious

[feral forge]

you may use it at your own risk, but bear in mind that it is not recommended. @analog fable

[analog fable]

yup, i understand

so ... does that mean if i change my region to middle east, i will be able to play?

[feral forge]

should be. @analog fable

[analog fable]

alright :)

thanks

[crystal moth]

idk if this is offtopic but how to get vanguard one

[lavish narwhal]

there is a glitch in blood raven redeem section. it is only giving 1 star fragment for 10 coins as it was 4 star fragments in pharaoh spin

[night cloak]

@lavish narwhal it is not a glitch it's a part of the redeeming section its totally normal.

[night cloak]

you cant get it

[crystal moth]

well alot of people have it..

[night cloak]

it is given to selected players only

[lavish narwhal]

but it was 4 star fragments in 10 coins (pharaoh spin). And both are X suit and need same material to upgrade. so why price change

[crystal moth]

mk

[night cloak]

It's the company's choice sir not me it's for balancing it.

[willow briar]

when exactly Vikendi 2.0 will be released?

[lavish narwhal]

Like every time new gun lab came. whether its fool m4 or glacier m4. both need same materials.

It should be consistent

[night cloak]

Yes I know but for the x suite I really don't have much information. But you can leave a feedback in #old .

[night cloak]

No information regarding that.

[lavish narwhal]

yes i did. because we max pharaoh in 60-70k but this time blood raven cost us 1.2-1.3 lakh

[night cloak]

Of course it takes much thank you for your understanding.

[hollow gull]

I lost my uc which I redeemed from midasbuy
In this account: 5948767417
Pls rectify the bug and give my uc back

[willow briar]

@night cloak thank you so much

[feral forge]

if the uc that you have redeemed have not been delivered within 24 hours, then please contact the midasbuy support for further assistance. @hollow gull

not self advertising in this server, you may want to go through our #735483472432594994 first,@olive grove.

[trim hinge]

is there a way we can get all post game stats in custom games? its a big help esp. in tournaments

[celest shadow]

Not that I know of, no.

You can only get their rankings and kills.

[dusty crag]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id51239456132

The name of the account user E͜͡4丨X

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusty crag.

[unkempt reef]

Okay I have an iPhone 10 and when I have 4 fingers on the screen it only senses 3 how do I fix

[trim hinge]

i see thank you

[celest shadow]

Do you have Guided Access enabled when playing PUBG MOBILE?

[glacial void]

ca

is anyone selling uc

[unkempt reef]

I just got this phone idk what that is

[celest shadow]

Feel free to purchase UC from the in-game system or through https://www.pubgmobile.com/pay, @glacial void.

[celest shadow]

Feel free to watch a YouTube video on how you can enable Guided Access on your iPhone.

[glacial void]

@celest shadow is there any way to buy it cheaper

[celest shadow]

No.

[glacial void]

;-;

oki

[unkempt reef]

It still doesn’t fix the problem, I look for to fix it for PUBG but it’s just some Indian dude who idk what is saying

[celest shadow]

I am not very familiar with iOS devices or know any other solutions for your issue. Perhaps @mortal apex can assist you when she is available.

[night cloak]

@unkempt reef
Go to Settings > Accessibility, then turn on Guided Access.

Tap Passcode Settings, then tap Set Guided Access Passcode.

Enter a passcode, then re-enter it. From here, you can also turn on Face ID or Touch ID as a way to end a Guided Access session.

[unkempt reef]

I did all of that and it changed nothing

[night cloak]

I think you have assistive touch enabled in settings@unkempt reef

[unkempt reef]

I don’t

[wanton kindle]

Problem is ,my team is not commited and a toxic leader who swer at me bc i wanted to leave lol

[night cloak]

@unkempt reef try this
Go to 1-setting-accessibility-touch-desable shake to undo
Its enabled by default
That helped me and my clan members

[unkempt reef]

I did this still nothing

[lunar current]

Will the metro royale mode removed in 1.4 or 1.5 Update ? 🤔
( As it is not even available in 1.4 Beta )

[night cloak]

It will not be removed

[night cloak]

Then in your case it must be an patch error

[unkempt reef]

So I can’t fix this?

Or do I repair the game

[night cloak]

Repair the game if it still not works try to contact you phones costumer service

[unkempt reef]

Repair or re-download? It works fine for a bit but it always goes back to only sensing a single touch

[night cloak]

Reinstall-install see if it's working if not then there is a patch error that has to be fixed in your phone.

Hello,

It's normally that PUBGM Account can be linked to more than 2 social media accounts?

[dull bough]

i have to ask something about pubg mobile

[night cloak]

@dull bough how can I help ?

[mortal apex]

Hello @unkempt reef! Can you please provide me a screenshot of your Graphics section from Settings?

[dull bough]

i will sent video on dm look and tell me how did he doing that

[night cloak]

Vedio of what please?

[dull bough]

about hackers

[dull bough]

i dont like them coz they are bad

[night cloak]

It can be linked to 2 social media accounts

@night cloak
Only 2 Social Media Accounts?

[night cloak]

@night cloak yes & you can link it to your email-phone number but once you linked it to email-phone number you cannot unlink it cause linking email-phone number still in beta phrase.

[dull bough]

email

[mortal apex]

Have you tried reducing it to 36, for example? If you haven’t yet, please try it and then tell me about it.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @dull bough.

[dull bough]

oh kk

[unkempt reef]

It didn’t help

[night cloak]

@night cloak

But in my account!!!

Its linked to Facebook and Twitter and Google Play Games and E-Mail

I have access to E-Mail and Facebook!

The Twitter got hacked! No problem i have contacted Twitter Support and they disabled it.

But the thing which i don't understand is how GOOGLE PLAY got linked as 3rd?
I know the person which he access my account via Twitter he linked google Play. But how? When only 2 is allowed? And when i want to unlink Google Play! Is says error as in pic: 881013

[dull bough]

holy

[mortal apex]

Can you enable your Guided Access?

[night cloak]

@night cloak he must have been used an modified version of the game to link an 3rd social account

@night cloak
Do you know what exactly was done about md. version

[celest shadow]

The Metro Royale game mode will be taken down for a short period of time in version 1.5 for further development and improvements.

[night cloak]

@night cloak I have some information regarding that matter but have you tried to contact via in-game costumer service for assistance?

[unkempt reef]

I tried at 36 from 50 with and without guided access and it didn’t work. I turned it down to 30 and it works with guided access

[mortal apex]

Nice! That’s good to hear. Hope you will enjoy more the game!

[night cloak]

I contact In-Game Support!
They say its not true! And they say that only 2 is allowed. I say ok check that from your side manually and you will see there is 3 social media. And afye that they say we have forwarded this information to the concerned team. And after 6 hours thry say we can only see Facebook and Twitter is linked to your account. WTF?
I see 3 social media accounts haha
I re-install the game
And i signin from another device and i try from PC Emulator.
The Same
3 social media accounts...

@EREN#2584
Can you please provide me some information about that? I need a solution please

[unkempt reef]

Well... it worked for longer but now it went back to not working again...

[night cloak]

The user that has hacked your account has made it clear that no one else sees the 3rd linked account but you unfortunately I don't have any solutions regarding that matter. only way is to contact via in-game costumer service for further assistance.

@night cloak
I will try again with them
Thanks in advance❤

[mortal apex]

Try to keep it lower, between 25-30. However, i suggest you to share your concerns in #old regarding this matter.

[floral plume]

https://www.facebook.com/100154355554571/videos/737424816921953/ using cheats in live stream

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @floral plume.

[floral plume]

It's closed

[celest shadow]

You can report on Monday.

[floral plume]

😂 till monday might be video removed by the hacker

[unkempt reef]

I lowered it down to 25-30 and still not fixed. Also @night cloak said that for my case it might be a patch error from my phone and that I should contact my phone’s customer service for help. So I go do that now?

[night cloak]

@unkempt reef it is your choice to do or not i am just giving you the information that ypu have to aqquire to fix the issue

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @floral plume.

[floral plume]

Closed

[lunar current]

Ok thx you

[floral plume]

Can't report :/

[night cloak]

Why does my game lag in fps

I got a iphone 12 pro max
No apps in background
No overheating its not even hot
My ping is 20
Smooth 60fps

I get spikes in my fps

@night cloak have you enabled anti aliasing?

Nope

With and without same issue

Enable it then give it a try 👍

And in metro its even worse

Ill try again

[hollow drift]

@night cloak did you try to restart your phone ?

[oblique folio]

1.3 actually have framedrops, both android and iphone

[mystic cave]

any one here to answer me about all talent championship

[night cloak]

State your issue/qustion here

[turbid isle]

are we supposed to report cheaters here ?

[night cloak]

Kindly report them by using the built-in report system, this is the best and most efficient method to notify the anti-cheat teams. Additionally you can report them via http://cheater-report.pubgm.cc/, @turbid isle.

[turbid isle]

Thanks

[coral wedge]

My pubg account has been hacked please help me

[night cloak]

Contact customer service

[coral wedge]

No results customer service

[night cloak]

only they can help you

[coral wedge]

My account has been linked hacker email

[night cloak]

Email cannot be unlinked.You can try contacting customer service

[rocky hazel]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id The name of the account user 5899219357

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rocky hazel.

[mellow perch]

@night cloak could pubg m delete this crew ? The owner hacked the account of crew onwer and made himself owner and now he's writing bad about our clan in description. Is it possible to delete the crew or give the owner to someone else?

[celest shadow]

It is unfortunately not possible, @mellow perch.

[mellow perch]

@celest shadow then how do I get back this crew?

[mortal apex]

I’m not sure about it. As the user mentioned it, i suggest you to do a routine repair and check out if it’s about an internal issue in your device.

[celest shadow]

Short answer, you probably cannot get it back since the ownership has been transferred to the unauthorised person.

[mortal apex]

Does your phone overheat while playing?

[oblique folio]

no, but i suspect something wrong with the game itself, BIG.cores running at half speed and Small.cores running at 85%, while on 2 previous update, it runs at max speed

[oblique folio]

airconditioned room, device: Redmi Note 8 pro

[mortal apex]

At this point, i recommend you to not play on High Graphics or while charging, so the chances of getting framedrops will be low. Additionally, feel free to report it in #old, @oblique folio.

[oblique folio]

No, I dont do charging while playing, Smooth + Extreme no AA (competitive purposes)

[cunning dew]

Hello good morning, i want to change my gmail account linked with my pubg account and i have acess of it I'm not hacked or anything i just want to change the gmail to another email is that possible?

[leaden idol]

I have this glitch and its so annoying

[fallow hull]

i need a help

[night cloak]

Kindly state your issue, @fallow hull.

[fallow hull]

you arent moderator

@vagrant forum can i get help from you

[night cloak]

Kindly contact in-game support for account related issues.

This channel does say “community support”, @fallow hull.

[fallow hull]

Nevermind

Whenever i try to pick gillie suit with in 3 mins my phone shuts down

phone is A20

[night cloak]

Your device model?

[fallow hull]

SAMSUNG

[fallow hull]

so uhmm

[vagrant forum]

Do you have developer mode enabled on your device?

[night cloak]

You mean the delay aiming right?

[leaden idol]

No i play with hold but when i hold it open the scope late for about 1 sec

Yes the delay

[night cloak]

Just a sec I'll be back to you

[leaden idol]

Okey

[night cloak]

@leaden idol what's your iPad model please ?

[leaden idol]

Ipad pro 11

[night cloak]

@leaden idol is it just the aim delay or the entire game does that

[leaden idol]

Just for the aim

[night cloak]

Try to make the aim button a bit smaller and enable anti aliasing see if that helps

[leaden idol]

Okey 1 sec

Still the same

The right half have a delay but the left half doesn’t

[night cloak]

Can you send a screenshot like this please ?

[tired ruin]

Hii

[night cloak]

@leaden idol please try to set the degree on 30-rounded corners then try

Karakin map landing glitch

[leaden idol]

When i do that the problem goes but this little place stay empty

[night cloak]

Please be kind to leave a feedback in #old

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@leaden idol yes that's the distance between UI and the sides of the screen and the right side of the aim was interfering with the UI that's why you had aim delay

[leaden idol]

Because I play with 8 fingers every button is important to be on the right place so that little space is very important to me because i press their

[night cloak]

Of course I understand. unfortunately that is the only solution that I have for the issue that you stated.

[candid apex]

My achievement 'Open Sesame V' is not showing progress. I just completed this week's maximum activity.

[leaden idol]

Okey tnx anyway I’ll be very grateful if you reported that bug to the developers

[night cloak]

Kindly state your issue that we discussed in #old it I'll be great.

[celest shadow]

Your achievement progress should go up by 1 if you have reached the weekly season match time limit.

[candid apex]

It was 92/100 and still the same. Please help.

[celest shadow]

Note down your current achievement progress and reach the weekly season match time limit again next week and check if it goes up by 1. If it does not, feel free to report it in #old.

It is best that you take a screenshot for comparison.

[candid apex]

Ohkk I will do this. Thank you.

[red wadi]

Hii

[night cloak]

Hello , how can we help you?

[red wadi]

Hi i got ban can not play indicates i did not play cheat

[polar marsh]

Please refer to the private message from @polar marsh for further information, @red wadi.

[wind apex]

Hi, I have a problem when I link my Facebook account in the game of PUBG, this message appears to me knowing that my account was created yesterday and I have not linked the game to it before and I created it for my account in the game

<@&481161015728406538>

[onyx dagger]

Kindly do not mention the Moderator role for in-game issues, as it is used only for emergencies related to this Discord server, @wind apex.

[torpid cairn]

I want to report a telegram channel who is selling pubgm cheats

[wind apex]

Is not this server support PUBG!

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @torpid cairn.

[torpid cairn]

Its closed today

[night cloak]

@torpid cairn report on Monday

[onyx dagger]

Are you sure that you did not link your Facebook account with any other game account, @wind apex?

[wind apex]

Yes, I am sure that I have not linked my account to any account in the game

Do you want a screenshot?

[onyx dagger]

Try logging in with your Facebook account in-game to check if there is any.

[wind apex]

I tried this.

[night cloak]

Have you tried to contact Facebook costumer service.

[wind apex]

No, because the reason is not from Facebook, the reason is from the game

[night cloak]

@wind apex when you tried to login into the game with the Facebook account what did it say

@wind apex

[wind apex]

No, no, I created the account yesterday and I have not linked this account to any other application @night cloak

@night cloak

[night cloak]

Unfortunately @wind apex I don't have any further information that I can help you with. I hope you understand be patient until @celest shadow gets online.

[wind apex]

Okay but he can talk to me in private?

[night cloak]

@wind apex probably you can check thru ur facebook account if u have linked pubg to it by any chance

@vital sluice this guy @wind apex needs help

[worn stirrup]

My account was stolen, can you help?

[night cloak]

@worn stirrup have you tried to contact in-game via costumer service

[jade nest]

@wind apex did you currently unlinked any social media from your pubgm Account?

[celest shadow]

This indicates that your Facebook account is currently linked to another PUBG MOBILE account. Please use another Facebook account or another social account if you want to link a second social account to your current game account.

[candid ibex]

Am pubg play time automatic restart

[wind apex]

I did not link my Facebook account to another pubg account

[onyx plover]

my friend will used this tools for Optimisation game its allowed or no ? Wise Game Booster ?

[celest shadow]

What happens when you log into the game when you log in using your Facebook account?

Does it create a new account or do you already have an existing account?

[night cloak]

@onyx plover kindly refer to subpoint 3.17 in #faq channel

[wind apex]

I did not try to not create an account in the game on this Facebook account

[wind apex]

I already have an account

And I want to link Facebook to my account in the game

[celest shadow]

Have you tried logging into the game using your Facebook account?

[torpid remnant]

?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @torpid remnant.

[wind apex]

No

[celest shadow]

Please give it a try.

[wind apex]

I do not understand you

[celest shadow]

Please try logging into the game using your Facebook account.

[wind apex]

I don't want to do that until a new PUBG account is created

@celest shadow

[celest shadow]

Your Facebook account is already linked to another account, you might as well try.

[wind apex]

I swear to you that the account is not linked to another account

[celest shadow]

If it was not, then this notice will not appear for you upon linking your Facebook account. If you still insist that it is, feel free to check your connected apps on Facebook by navigating to:

Settings & Privacy > Settings > Security > Apps and websites > Logged in with Facebook > Select Edit and check if you can find PUBG MOBILE in the active section of this menu.

[wind apex]

There is nothing

@celest shadow

[celest shadow]

In that case, you can double check if you are linking the correct Facebook account. If the notice appears again, your only option is to log into your game account using your Facebook to find out if it is linked to another character.

[coral basalt]

@celest shadow My teammate got banned for cheating and I don't know what can I do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @coral basalt.

[craggy ocean]

What happend if anyone got banned for 10 years without any reason......

[polar marsh]

Please refer to the private message from @polar marsh for further information, @craggy ocean.

[wind apex]

But I don't want to do that until a new PUBG account is created

@celest shadow

[celest shadow]

In that case, you may not be able to use your Facebook account to link it to your PUBG MOBILE account. You can instead use another Facebook account or another social account such as Twitter.

[wanton agate]

Can i ask questions here regarding pubg mobile gameloop emulator ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @wanton agate. Revert this at any time by sending .emulator in #481204134859505684.

[cunning ruin]

I can't see profile picture in the game for alot of people including mine

I can see some people's pfps but not everyone's

[night cloak]

@cunning ruin try to restart your internet

[cunning ruin]

It's been days since this issue

[celest shadow]

You may want to give it some time to load, @cunning ruin. Are you on the global English version of PUBG MOBILE?

[cunning ruin]

I used the same internet and opened the game on phone, it worked and I could see everybody's pfp

Yes global

I did basic repair

Didn't fix it

[celest shadow]

It probably just needs some time to load.

[cunning ruin]

Days?

I can't see my profile picture since days and when I changed my pfp on my social media, I still couldn't see it

I reported in the lobby too

[wind apex]

I just want a Facebook account that I link with my account in the game

[celest shadow]

Feel free to report the issue in #old with screenshots attached, @cunning ruin.

[celest shadow]

You can create a new Facebook account and use that to link instead.

[wind apex]

I cannot create another Facebook account

I did not log into Facebook through the game

@celest shadow

[celest shadow]

Why can't you?

[wind apex]

Because I do not have another phone number nor do I have another email address

[celest shadow]

In your case, your Facebook account is currently linked to another account. You may want to log in and check which account it is connected to. Otherwise, you will not be able to find out at all. You can always unlink the Facebook account after.

[wind apex]

I have two Facebook accounts and this is the third one

I swear to you for the second time that my Facebook account did not link it to a PUBG account

[celest shadow]

Considering that you are using the correct Facebook account to link but the game notified you that it is currently linked to another character (account), it can only mean that you have created an account using the Facebook account before. Please try logging into the game using the Facebook account you intend to link.

[celest shadow]

You will still have to try regardless.

[wind apex]

I do not want to try to not create a new PUBG account, and I want to link this account to PUBG

If it appears to me that I choose the character and I log out, this means that the account has not been created?

@celest shadow

And I did not choose the character nor did I write the name

[celest shadow]

If in the past you have used your Facebook account to enter the game, and if you are in the character creation menu, it means the account is already created with your Facebook linked. Please complete the character creation process so you can access the account.