questions

[severe kestrel]

Ok

[normal aurora]

why when i report the hacker they tell me is invalid report

[potent plank]

Hello pubgm support, i have big problem today on pubgm, the game doesn't start, full lag (my ping high or low, same thing) is this problem was only on my or because there's any updates?? Help plz

[sick shale]

Follow the requirements please

[normal aurora]

i make everything

[normal aurora]

and any one who will see the video they will now they are hacks squad

i make it 1080p

[sick shale]

Length?

[normal aurora]

2 mins

[celest shadow]

Please check your Internet connection or try another network.

[sick shale]

What's the numeric user identification of the reported player?

[normal aurora]

you mean id

[sick shale]

I need it to check the report again and tell you why it was declined.

[normal aurora]

i can give you the video link and id

[sick shale]

Sure

[normal aurora]

for the plyers

players

wait

[potent plank]

@celest shadow i'll try, but just sometimes when they are making updates, the game crashes so I just want to see if it's only on my account (or netrwork) or all players for today

[normal aurora]

https://youtu.be/KKcgbamuin8

[sick shale]

@normal aurora Video evidence must not exceed 2 minutes....

[tribal moss]

What happened to BONUS CHALLENGE?
Till yesterday it was coming... Today its unavailable.

[sick shale]

Where are you from?

[normal aurora]

5408103343

[celest shadow]

Are you on Android?

[normal aurora]

from qatar

[sick shale]

@normal aurora Please submit a new report with evidence of 2 minutes only.

[normal aurora]

ok

[tribal moss]

India but i changed country to Israel

[sick shale]

Usage of VPN isn't recommended

[tribal moss]

No bonus challenge was coming and also i use to Play without vpn

[sick shale]

Here is a response from customer service regarding missing events in-game.

[potent plank]

@celest shadow yes, and i have packet loss (not only me, all Algerians players) in tdm, we can't enter in tdm, only on using vpn, and we reported that many times but no one helped us...now the same problem is appeared on game classic too.. I don't want to use vpn in game classic to enter 😫

[celest shadow]

We do not recommend that you use VPN when playing the game. You will need to either try another network connection or use a better one.

[tribal moss]

@celest shadow can u confirm about bonus challenge? Till yesterday it was available but today its unavailable..

[potent plank]

@celest shadow i know, it just to enter in the game, because of '' the packet loss'', the problems are in two sides, ''Algerian network'' the government block sometimes the IP and PORT and the the second side is ''pubgm'' we need the solution, because people's when they play in tdm or war, and when they playes on classic game there's a different, i think it about '' dying many times'' it causes packet loss, this is my personal conclusion

[celest shadow]

Unfortunately, I do not have an answer for you. Please refer to Rebel's previous messages, @tribal moss.

[tribal moss]

Ok thanks

[celest shadow]

Feel free to provide your feedback in #old.

[potent plank]

@celest shadow i reported, my friends reported that but no way.. pubgm should add developers too in "pubgm-support'' because there's some problems can't be detected automatically, unfortunately

[normal aurora]

first one for my user name right

[clear spindle]

@exotic fiber no advertising.

Username of the cheater not yours, @normal aurora.

[normal aurora]

Fiirst cheater then my id

[clear spindle]

Nowhere is mentioned to add your ID.

Only the cheater.

[olive isle]

If pubg mobile banned in India why pubg mobile showing cashkaro india ads

[clear spindle]

Those are based on your Google search.

[normal aurora]

Ok

[cerulean gorge]

Hello everyone

I have questions

[sick shale]

What's it?

[cerulean gorge]

How to disable elink ?

[sick shale]

Email link cannot be unlinked or disabled.

[cerulean gorge]

is there no way

[sick shale]

No, it's not possible

[cerulean gorge]

Okay thx

[sly siren]

Hello

I have problem

Can enyone help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @sly siren. Remember to read through #faq before asking questions in the support channels.

[tribal hill]

Hello, I am writing to you to solve my problem with the ban of my account, I ask you to reconsider the ban of my account, or at least give a shorter ban period (10 years were given), since I can not play because the main account was blocked, or indicate the price of the ban, I ask you to consider my request as soon as possible. Or suggest how you can solve this problem

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tribal hill.

[frozen schooner]

How can i get metro royal voice pack @sick shale ???

[normal pecan]

can someone tell me why it take lot of time to mach marking

[sick shale]

It's obtainable from ranking rewards.

[sick shale]

Lack of active players on certain modes and servers

[frozen schooner]

I don't see any ranking reward is Voice pack wait let me show you

[normal pecan]

what in asia there r lot players and it take exact 30min and no erangle match yet

[frozen schooner]

Where the voice pack reward???

[sick shale]

It was available in the previous chapter in honor rewards.

[dense lintel]

What Pubg Mobile do if someone sell Pubg Mobile Account

[sick shale]

The account will be permanently banned.

[dense lintel]

We also can't gift pubg account to anyone?

[sick shale]

You can't

[normal pecan]

is it a voilation of TOS

[sick shale]

It's a major violation, yes

[normal pecan]

@sick shale my freind said if u go inactive for 1 month u will automatically delet that peticular account is it ture if it is what is the reason for 1 month inactivation cuase account deletion

[sly siren]

Hey my account got hacked by someone can anyone help?

[sick shale]

I don't understand what you mean, and don't have information about accounts deletion.

[sick shale]

Do you have access to your game account?

[normal pecan]

oh so u guys dont automaticly deleting game acc when we go inactive for 1 month

[sick shale]

No

[normal pecan]

thanks for your valuable info @sick shale

[sly siren]

I have access from google play account but he have my twitter account

[normal pecan]

well delet ur twiter account and link ur email

[pulsar mango]

Yesterday i got killed by a hacker while pushing conquerer, Both me and my teammate received -40. The hacker got banned today but we did not get our rank points back. What do i do now?

[sly siren]

I cant delete he changed all details from my twitter

Now even i cant found twitter account

[sick shale]

Contact customer service via in-game settings ask them to unlink the unauthorised social media account, you may follow this conversation:

[sly siren]

Done

But still no feedback

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @sly siren.

[sly siren]

?

[storm flume]

Please use #matches to share custom match details, @exotic fiber.

[coral nimbus]

@everyone i have a problem i am new in this game tell me why my account banned in my regoin they say

[feral forge]

where are you from? @coral nimbus

[night cloak]

If you're from India , the game has been banned in late october 2020 , by Indian Government.

Hey guys, the blood raven treasure event has been opened up for me. Anyways, could i get a confirmation that i can get blood raven seeds from old erangel without playing erangel hundred rythms?

[night cloak]

I was encountering the same prob but i dont get any sort of message saying that the game is banned

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[night cloak]

Pls help me

[night cloak]

How can we help you?

@night cloak By answering my question

[night cloak]

It should be available , however I don't know as im not the developer.

[sick snow]

Ah so I need to unlink my googleplay acc from an Android device inorder to link on my IOS?

[night cloak]

If you want to unlink google play account , you have to do it from Android device.

@vagrant forum can u answer my question please?

[vagrant forum]

Not sure about that, @night cloak.

[night cloak]

@vagrant forum Alright

[soft rivet]

i dont get the clear egdes in pubg mobile ..it looks blurry..can anyone help?

[night cloak]

Have you tried this?

[nova atlas]

The PUBGM beta application does not open it just crashes the model of the phone I am using is a iPhone 12

[ionic valve]

Sir pubg india

Pubg india

Pubg india

[night cloak]

We do not have information regarding release of Pubg Mobile India.

[celest shadow]

Please delete your application and install it from https://web.gpubgm.com/m/download.html again.

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[ionic valve]

Ios global link

[night cloak]

Hey will the data of KR version be restored in our Indian version?

[celest shadow]

You can only download the game from your AppStore if you are on iOS.

[celest shadow]

Please refer to my message above, @night cloak.

[night cloak]

Alright!

[ionic valve]

Ok tnx bye

[soft rivet]

Ok i am trying

[night cloak]

hi. can you unblock my pubgm account from 10 years ban? i dont use hacks or cheats, but i get ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[modest crest]

My question is very simple why there is still a favourism in pubg mobile 📱towards Chinese and Korean version and why global version players have to invest more on stupid crates which you get for free in Korean and Chinese version

I played both version

And it's a huge disappointment 😞

[ivory ice]

Hi there. i changed my server wrong, and i have many lags and high ping in game. i cant change server befor 60 days. is there any way to change server soon?

[night cloak]

you have to wait 60 days

[pulsar mango]

Is there an actual person that can help me? Im constantly getting forwarded to bots

I lost points to someone that was cheating while pushing to conquerer. The cheater got banned but i still miss my points

This pubg bot from this server keeps blocking me for a few minutes while not answering my question

[celest shadow]

This is something volunteers like us are unable to answer, because we simply do not have sufficient information to answer you. If you have a concern in this regard, you may use #old to share your feedback.

[celest shadow]

You must wait 60 days before you can switch to another server.

[celest shadow]

Did you report the cheater in the game?

[pulsar mango]

Yes and i got the confirmation too

[ivory ice]

i see somthing is youtube using customer service is it real or fakE?

[celest shadow]

May I have your numeric user identification, @pulsar mango?

[pulsar mango]

558962814 @celest shadow

Do i have to give the user identification of my teammate as well? We Both got killed but he didn't report him

We Both received -40 points

[celest shadow]

That was a one-time service provided by the customer service for those who had unintentionally changed their server, but this is no longer available. You will need to wait the cooldown now that the system has been properly implemented, please be careful next time.

[celest shadow]

Thank you, will see what I can do.

[celest shadow]

He should report him.

[ivory ice]

ok thanks 😢

[meager pumice]

Did someone know when wanderer m4 coming back to game

[pulsar mango]

I dont think he can report after the fact tho

Especially now that the malicious player is banned

[meager pumice]

@celest shadow

[celest shadow]

No information in this regard.

[meager pumice]

Who knows?

[celest shadow]

Please provide me his user identification as well.

[celest shadow]

Nobody does. Feel free to keep an eye out for the in-game events.

[pulsar mango]

545789074

[meager pumice]

Im asking bcz i need to know to say money for that skin

[celest shadow]

Noted, thank you.

[pulsar mango]

His id is above. These are the games

[celest shadow]

Sorry, but we do not know when a certain outfit or weapon finish would be available.

[meager pumice]

Ohh

[celest shadow]

Will let you know if I have an update in regards to your case, @pulsar mango.

[pulsar mango]

Could you tag me if you know or can do more for us? @celest shadow

[celest shadow]

Yes.

[pulsar mango]

Thank you!

[proven scaffold]

@celest shadow ?

[celest shadow]

Can you try using https://www.pubgmobile.com/pay ?

[final scarab]

Why i dont have 90 fps option on my phone.
Brand: oneplus 9

[modest crest]

TBH I don't see or expect any response/hope from them it's clear tencent is racist and all they care about money they fool the whole community of players around the world in global version while they do small giveaways for Chinese and Korean version it's just like you feeding food portion of puppies to cubs and feeding puppies with the food portion of cubs

[feral forge]

if the option is not available to your device, you may need to wait until the game to support your device, feel free to submit your suggestions and feedbacks in #old.

[rustic sentinel]

Why I can't open my game

Showing this error

Please help

[acoustic inlet]

hi , it's fine using GFX tool for pubg freefire ?
i'm scare but this program fixing the gpu and cpu optimize to make the game smooth

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @acoustic inlet.

[acoustic inlet]

this the settings in that tool

[feral forge]

modification of game files is not allowed, @acoustic inlet.

[feral forge]

where are you from?

[solemn sapphire]

Pls report this scammer

He hacked my pubgm ACC

Pls

[storm flume]

Please contact the customer service for further assistance, @solemn sapphire.

[zinc nest]

I need help, I’m unable to sign into my account. When I attempt to I receive the message “someone is signed into a newer version of the game”

[nova atlas]

It still does not work

[storm flume]

Please contact the customer service for further assistance, @zinc nest.

[zinc nest]

I tried the in-game customer support already, didn’t help my situation.

[normal fulcrum]

The error occurs when the game fails to connect to the server. Try restarting the device. If it doesn't work, it means the game is blocked in your country

[signal arrow]

Anyone knows how to apply for the partner program?

[zinc nest]

Now I’m banned? Wtf

[polar marsh]

Please refer to the private message from @polar marsh for further information, @zinc nest.

[normal fulcrum]

Partner program?
You mean as a content creator or for hosting tournaments?

[signal arrow]

No, i mean get the partner title and get sponsored videos from pubg

[near gyro]

So, I got muted for asking for help. And now I am wrongly banned for 10 years?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @near gyro.

[olive dove]

If you think you have what it takes, feel free to fill-in this application: http://bit.ly/3p2VuQW.

[storm flume]

Please refer to subpoint 3.22 in #faq for further information, @signal arrow.

[celest shadow]

Hello, @pulsar mango. Should you require further assistance in regards to your issue earlier, please contact the customer service in-game. They will be able to help you.

[signal arrow]

Is that real?

[olive dove]

Check the server #735483472432594994 , Roles section, specifically content creator role.

[signal arrow]

Thank you for your help, i think i applied on a similar form in german

[south pond]

how can get my full info about my acc?

[heavy vortex]

Can I get the ss of the steps for contacting CS

[solemn sapphire]

Report this hacker

hacked my account

[feral forge]

this?

[night cloak]

How did he get your personal password?

[heavy vortex]

@solemn sapphire try this ^

||she had no 2fa @night cloak ||

ask CS to unlink google play

[olive dove]

Best of luck!

[solemn sapphire]

How

[night cloak]

Ye but he had to somehow get the email and password.

[solemn sapphire]

Im non when it comes tp this 🥲

[olive dove]

What kind of info are you looking for?

[heavy vortex]

go to basic settings > CS option in bottom left @solemn sapphire

[solemn sapphire]

Ok

[heavy vortex]

@night cloak hackers are intelligent. that should explain🤌

[solemn sapphire]

Gib ss

Cause im panicking

[heavy vortex]

@solemn sapphire

[solemn sapphire]

I cant do this when im panicking

[south pond]

i just need remove a linked of social hacker in my account

[solemn sapphire]

no where can i find

[south pond]

cant cus new linked need to w8 21 days

[solemn sapphire]

Okok

thanks griffy

[olive dove]

@heavy vortex let me help with this.
@solemn sapphire I will walk you through the process, please feel free to send a ss of your conv. with in-game customer support so i can assist you further.

[heavy vortex]

Yes, please thank you🙂.

[olive dove]

you can do this by contacting in-game customer support, the info you are requesting should by found in the connected social media.

[south pond]

i conect them and i send them full info about a social and e mail linked

they say iam not a owner WTF 😦

[solemn sapphire]

is it ok now????????

[south pond]

i try they dont turest me

[olive dove]

You have to provide accurate details in order to verify your account ownership. Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[south pond]

i do every thing

[rough wing]

What is the version number of the game in PUBG eimulator ?

On gameloop

[storm flume]

You can now access #emulator-chat and #emulator-support, @rough wing. Revert this at any time by sending .emulator in #481204134859505684.

[normal fulcrum]

You need to use the statement that you want to unlink hacker's social media

[solemn sapphire]

Wait uncle

Im waiting for mmd to reply

Cause he a big help

He/She

[night cloak]

If they would be so skilled to guess the password and email they should try lottery ticket

[pulsar mango]

@celest shadow instead of tagging me if you know more, could you pm me? Im afraid the tag Will get lost in lots of messages here

[magic vault]

Hi its right , PUBG VNG be like Korean Version without vitnam Another conuntry can open it?

[celest shadow]

Sure, @pulsar mango.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @magic vault.

[pure flicker]

<@&481161015728406538> hey I have currently logged into my hacked account can anyone help me with what I need to do to successfully have full access to my pubg account?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @magic vault.

Please contact the customer service for further assistance, @pure flicker.

[pure flicker]

I have already done 3 times

[onyx dagger]

Also, please do not mention the moderator role for in-game issues, as it is only for the emergencies related to this Discord server, @pure flicker.

And you may wait patiently for their response.

[rigid badge]

How do you I turn on “do not disturb”?

[night cloak]

So far , it's only available in particular regions.

[pure flicker]

U mean patiently wait for this?@onyx dagger

[onyx dagger]

You may respond with No, nothing helped, and then state your issue.

[pure flicker]

Already did

Like the other 2 times I contacted it

[onyx dagger]

And did they respond?

[pure flicker]

No they just ended convo or gave some other useless stuff

[frigid yew]

How to reset statistics. I was helping this one girl in rp mission. She at rp 68 I am rp 100. Every day I have to let her kill bots. My kd be like, am I a joke to u. Plz someone reset my stats....

[pure flicker]

A company this big can't hire a human to come and help in service

[night cloak]

It's not possible to reset your kd

[celest shadow]

Did the unauthorised person linked his social account to your PUBG MOBILE account, @pure flicker?

[frigid yew]

What if I use hacks and get banned for 1 day and stats reset??

[pure flicker]

There is nothing linked

[night cloak]

If you use hacks you will get a 10 year ban.

[pure flicker]

Except for gmail

[frigid yew]

as I I didn't know bruh

[celest shadow]

Which social accounts do you have linked?

[pure flicker]

So what do I do now?

Customer service isn't helping

There is nothing linked

[frigid yew]

Delete pubg and move on with life. A game is a game, not part of life
I am addicted so bad, can't even stop at this point

[pure flicker]

A game that u have paid money on

[pure flicker]

Am not addicted I literally started playing like 2 days ago after a year but I still don't wanna lose the account

[frigid yew]

Um I have a banned mythic fashion account lol with pharaoh max. That is real pain. Trust me, better now then late.

[celest shadow]

You can try logging out and check the "Log out of all devices" option, @pure flicker. To ensure this works, please make sure that none of your linked social accounts are compromised; which means you need to secure or recover them first.

[pure flicker]

I will try but like I said nothing is linked

As u saw in the pic I sent u

[celest shadow]

You have your Google Play Games linked in the screenshot you sent.

[night cloak]

i honestly don’t know what is going on with my gyro scope, i have deleted the game and try to see if that works, i have reset my settings for it and still doesn’t work

[night cloak]

Your device might not have gyroscope.

and how would i fix it?

[storm flume]

Please avoid going off-topic, @frigid yew. You may have unrelated conversations in #chat.

[night cloak]

it’s a iphone xs max, it was working until i changed my scope color and effect settings

[frigid yew]

Iphone does have gyro support

[night cloak]

Did you enable it in settings for always on/scope only?

yeah

[frigid yew]

Then it should work

[night cloak]

hm no

[pure flicker]

How do I unlink?

[night cloak]

Iphone have gyroscope , you should check phone settings for gyroscope

[frigid yew]

Maybe out all the gryo send to 400 and try moving ur phone

[pure flicker]

Without losing any important data

[night cloak]

where is it 🤓

[hallow gulch]

You should check your GYRO sensor, download an app that allows you to run a quick GYRO test to see if it's functioning properly.

[night cloak]

what’s that app called lol

^

[frigid yew]

Gryo test app

[night cloak]

if you know

[frigid yew]

😅

[night cloak]

[celest shadow]

Is your Google Play Games compromised?

[frigid yew]

Try searching it

[hallow gulch]

Not that i know of, but you may browse the appstore for a find.

[frigid yew]

As simple as that sounds, try to get a legit one, not fake apps.

[pure flicker]

Am pretty sure not

Cuz then I would get a message

That someone's trying to log in

That someone's trying to log in

[celest shadow]

In that case, you not need to unlink it. However, if you really want to; then you will need to link another social account first before you can unlink your Google Play Games account.

[pure flicker]

Okay hold on

[frigid yew]

Bruh if ur friend is using fb account, deleting google account will do nothing

It will cause another 7 day wait time

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[frigid yew]

Yessir they are

[night cloak]

They're not recommended.

[frigid yew]

Oh that better than 30 though loll

[night cloak]

Ultra frame rate is 40 fps

[frigid yew]

Try using smooth extreme?

It's the best, even I use it

[night cloak]

What's your device, @night cloak ?

[frigid yew]

Sorry to say, I think ur device is not capable of graphic

Cannot handle*

If I were you, I would use smooth and ultra, this would give u less lag and good fps

[olive dove]

@frigid yew @night cloak Please be advised that this channel is reserved for support inquiries, you may continue your conversation in #pubg-mobile

[pure flicker]

Can I link my phone number instead cuz for some reason both my twitter and Facebook are logged into another account

[celest shadow]

For your information, if you plan to unlink your Google Play Games account, you will need to log in with the second social account you linked to start the unlink process, @pure flicker.

[celest shadow]

Linking your e-mail address or phone number would not allow you to unlink the Google Play Games account.

[pure flicker]

Ah well am sure that my Google play games is not compromised so I will just try the log out on all devices

Thanks for ur help @celest shadow

Appreciate it

[celest shadow]

Yes, please do so.

No worries at all, wish you the best.

[sick shale]

Yes

[onyx plover]

How To Get Star Player Title?

[clear spindle]

That's available in KR version of the game.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, .

[onyx plover]

oh okay , Congrats rocky

@celest shadow I think its just for Youtuber right ?

[clear spindle]

That's a different one.

[celest shadow]

Apologies, I confused it with another title, @onyx plover. Please refer to Rock47's answer.

[onyx plover]

Yeah Pubg partner its just for Youtuber and someone working in social networks

[night cloak]

Hello everyone! Yesterday I got ban for one day. I play the game from season 2 normally and I download the game from the App Store can someone admin tell me why did this happen?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[odd mural]

hello i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @odd mural. Remember to read through #faq before asking questions in the support channels.

[odd mural]

my id has been hacked

and hacker has linked his google play account with it

and hacker has linked his google play account with it

so can you remove it asap

[feral forge]

please contact the in game customer service, you may refer to the steps in this screenshot, @odd mural.

[soft mesa]

can someone help me i have an issue when whenever i unmute my mic in a team or just all mic the in game audio sounds very muffled

and it happens every time i restart too

so restarting game doesnt fix it

[night cloak]

Every ios device has the same problem.

[atomic crater]

My account was stolen. I have 2 connections, and the thief has 1 link. What is the solution, please?

[soft mesa]

is it an IOS problem?

[storm flume]

Please contact the customer service for further assistance, @atomic crater.

[night cloak]

Yes , I don't have this issue on Android.

[atomic crater]

Where can I find support to help me?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @atomic crater.

[soft mesa]

can someone help me fix this problem whenever i unmute my mic in game the audio sounds really bad. I play on ipad 7 and my brother on iphone 11 we both have same issue. i play earphones he plays headphones

[atomic crater]

Is there a way to attend my account for 7 days?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @atomic crater.

[soft mesa]

can someone help me fix this problem whenever i unmute my mic in game the audio sounds really bad. I play on ipad 7 and my brother on iphone 11 we both have same issue. i play earphones he plays headphones

[night cloak]

Please do not spam. I've responded to your question above.

[soft mesa]

did you give a solution|?

[night cloak]

There's no solution as it's an internal iOS problem. I guess just mute your microphone for better sound .

[soft mesa]

its not an internal IOS problem

i know a peron who plays IOS as well but doesnt face the same issue

[celest shadow]

Please make sure that you have your iOS version updated to the latest version, @soft mesa.

[thin halo]

Does your brother use audio jack for the headphone?

[wise furnace]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wise furnace. Remember to read through #faq before asking questions in the support channels.

[thin halo]

Personally, you should use Bluetooth earphone/headphone which will occur lesser and be fixed easily if you faced sound issue from the earphone.

[wise furnace]

Help with account issues

[storm flume]

Please contact the customer service for further assistance, @wise furnace.

[wise furnace]

Already tried

It doesn't work

[thin halo]

No other way except customer service in-game.

[wise furnace]

Omg

[thin halo]

We are unable to assist you regarding account related issues.

[wise furnace]

My acc got banned for 15 days 4 days ago

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wise furnace.

[glad zinc]

/ban 5614858307
He is using esp

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @glad zinc. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[glad zinc]

/pls ban 5614858307
Otherwise i quit of playing pubg mobile that there is an haker runed my match

[onyx dagger]

Kindly report the player in the link which is provided by the bot above.

[night cloak]

can i join t3 scrims from emulator ?

[night cloak]

Ask your scrim host.

ok

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obsidian crane.

[thick girder]

How do I fix crashing

[night cloak]

Your device could be too weak for Pubg Mobile , @thick girder although try clearing your storage , reinstalling Pubg Mobile , and close apps working in background to lower the usage of proccessor.

[thick girder]

How I close apps working in backround

[night cloak]

Are you playing pubgm on Android?

[thick girder]

Yes

[night cloak]

Click the square on the bottom of the screen , and slide the apps that you don't use.

[thick girder]

Wat you mean square do you mean the square on the apps page after I unlock my device

[night cloak]

Yeah

[thick girder]

Oo ok

Ok I do it

Wat I do next

[celest shadow]

If your issue persist, please make sure that you have your Android System WebView updated to the latest version, @thick girder. You can update it via your Google Play Store.

[thick girder]

Wat

Wat android webveiw

[celest shadow]

This application:

[thick girder]

Ok I try find it

[celest shadow]

Yes, update it to the latest version.

[thick girder]

Why do it say disaabled

[sick shale]

Enable it, it shows disabled in your screenshot

[thick girder]

How do I enable it

[sick shale]

Settings > Apps > Android System WebView > Enable

[thick girder]

Ok

I dont see it in apps

[sick shale]

Can you open the application from Play store ?

[silver bison]

Why am I unable to say the word me in pubg?

[thick girder]

No I cant

[sick shale]

Why not?

[thick girder]

Idk

It just show that

[silver bison]

The censers in pubg are bugged or something

[night cloak]

It's a bug. it will be fixed soon.

[sick shale]

What does it show when you search in Apps from settings, @thick girder ?

[thick girder]

It just shows apps that were installed and pre installed on my device

[sick shale]

Can you take a screenshot?

[thick girder]

Ok I try

That all I see

[night cloak]

is gyro scope sensor weird too?

because for it is

you can’t ban someone for stealing loot 😂😂

[feral bloom]

Have you tried restarting your device yet?

[silver bison]

Is the speed glitch gonna get fixed? I just saw and got killed by two teams of speed glitchers

[hallow gulch]

It sure will.

[thick girder]

How do I enable the android webveiw to fix my pubg crash

[hallow gulch]

Go to your playstore/settings > search android webview and uninstall.

[thick girder]

Ok

I dont see option to search

[hallow gulch]

Go to your apps and find the webview app.

[thick girder]

I cant find it there

[hallow gulch]

?

[hallow gulch]

Go to your playstore and search it.

[thick girder]

I do that and it wont let me open it or anything it say disabled

[feral bloom]

He did.

[thick girder]

See

[hallow gulch]

It's already Disabled, meaning the game crashing has something to do with your device being old and unable to run the game properly.

I'm sure you've been told already.

[thick girder]

But how come I not face the problems when I first downloaded pubg

[hallow gulch]

With newer device models being released monthly, the game's requirements change to match with the change of chipsets etc... For the game to keep running at its best.

[thick girder]

O

And how come I fix this problem once before and I use the same method to fix it this time and it not work

[hallow gulch]

When did you last fix it?

[thick girder]

I dont remember all I know is that I played cod mobile for a few I think weeks to take a break from pubg and I played codm somewhere around the s3 or s4 of it and I remember it was probably last year I think

[hallow gulch]

Surely if you're unable to fix your issue with the same method, then it is not valid anymore. Sadly, there is nothing that can be done when it comes to outdated devices not being able to run the game well.

[thick girder]

Ok i understand

[median remnant]

Please help me to get over this! Thank you

[sick shale]

You can't have 2 subscriptions using the same payment account.

[median remnant]

Now what should I do? I am using a Sim card to balance to buy prime plus. Do I need to change that sim card?

Or change account in Playstore? Any solution?

[sick shale]

Change your payment account, Play store

[night cloak]

Hi pubg mobile i am playing on gameloop and when i watch a video like for a create it is just black

[sick shale]

Where are you from?

[median remnant]

I am from Pakistan.

[median remnant]

Okay lemme change account in playstore.

Didnt work. I changed account in playstore.

[sick shale]

Did you check if it's still the same payment account in-game?

[honest slate]

Hii! i need a help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @honest slate. Remember to read through #faq before asking questions in the support channels.

[median remnant]

Let me know, How do I check the payment account in-game?

[sick shale]

It shows the account info while processing the payment

[honest slate]

I wanted to buy this 12 months RP Prime! but i wanted to confirm if they are going to deduct full amount Dhs219.99 immediately or will they deduct Dhs18 every month.

[median remnant]

When I click the Purchase it directly show me that msg "You can have this item"...

[unkempt estuary]

It was you wasn’t it!!!!

Ban yoy

[night cloak]

@unkempt estuary huh

?

[median remnant]

My in-game account, the account to whcih the game is linked is different from the one in playstore.

[night cloak]

my ign is 12DxApollo

[sick shale]

It depends your Play Store account, the one you used to download the game, click on "Payment method" in-game to see the e-mail address you're using to make the payment.

[night cloak]

@unkempt estuary don’t even play metro too

[honest slate]

@sick shale can you also help me after solving his issue?

[sick shale]

Let me check, I'm not sure

[zinc vector]

[median remnant]

In game it does not show me any payment method.

[honest slate]

Yeah Sure please. i wanna buy but even im not sure if they'll deduct all of the amount suddenly or few amount monthly

[sick shale]

Would you mind taking a screenshot?

[honest slate]

Point no.3 is confusing as well

[median remnant]

Sure. Wait. Let me share ss with you.

[runic dune]

Why am I not in the classification?
@lime juniper

[sick shale]

@runic dune Your account might have been unranked due a suspicious activity was detected on your account, you will be ranked again when the investigation period ends.

[sick shale]

Please make sure to hide any personal information

[median remnant]

Look @sick shale when I clicked the Rs1600.00/mo I got this message to confirm buying it. I clicked it Ok and again you can see the same message you can not buy this item.

[sick shale]

You can check the payment account you're using by checking payment method from UC shop in-game, try it

[median remnant]

Okay wait.

[runic dune]

How long does the investigation period take?

[sick shale]

No information, you may contact customer service via in-game settings for further assistance.

[sick shale]

Every month

[honest slate]

Every month?

[median remnant]

In game, in UC shop the payment method account is different from the one I have selected in playstore. Now what bro?

[sick shale]

Remove the unwanted payment account from your Play Store and try again

[honest slate]

Did you read point no.3? It says fee of dhs219 will be deducted.

[sick shale]

Yes, after the subscription is confirmed, which is 12 months.

[median remnant]

Unwanted payment account? The one which is showing in-game ? Right.

[sick shale]

Yes, the one you used as payment account for the subscription on the other PUBG MOBILE account.

[median remnant]

Okay

[honest slate]

So let me make it simple, you're saying if I subscribe for 12 months. It will NOT deduct 219.99 immediately but it will deduct dhs18. every month. Am I right?

[limpid furnace]

Pubg bring back vilendi

Vikendi

[sick shale]

Will ask another staff member to confirm, I'm not familiar with the subscriptions, sorry.

[honest slate]

Yeah sure, I'm waiting please.

[sick fulcrum]

Can i linked email from my account?

Like the email option in the pic i sent

[sick shale]

Yes, what's the question about it?

[sick fulcrum]

I need to unlink it

Or change the passowrd

Can i do that?

[sick shale]

You can't unlink it

[sick fulcrum]

Someone got my log in information form data leak and he is signing in

What do i do?

[storm flume]

Please contact the customer service for further assistance, @sick fulcrum.

[sick fulcrum]

How do I contact them

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @sick fulcrum.

[honest slate]

Can you bring someone here who can help for subscriptions please? Rebel.

[sick fulcrum]

Guys your not helping . They take for ever to reply

You are allowing theft of account and do nothing about it!!

You need to do something for that

[sick shale]

You should create your own account, and not purchase one. This is a major violation of PUBG MOBILE's terms of service.

[sick fulcrum]

Its my own account

[sick shale]

Subscription full price will be deducted from your account when the subscription is confirmed, it's not monthly

[peak talon]

Hi guys. I change my server mistakenly to ASIA server. And i can not change back. Please help me.

300 +ping and i can not play 4 day.

[sick fulcrum]

Now they will tell you you cant only hackers can @peak talon

[honest slate]

So why did they wrote 18.33/monthly??? Rebel.

[peak talon]

Really cant help to support to ky problem?

Wtf?

I can jot play 4 day

[sick shale]

@peak talon You must wait for the cooldown period to be over.

[peak talon]

50+ day???

And 50 day i doesnt play?

For sure???

[sick shale]

To show differences of other subscriptions

[peak talon]

This is really bad...

Supoort not help the problem.

Thank you support.

[sick shale]

@honest slate Means the value of this subscription offer is better than the other ones when it comes to monthly prices, for example first subscription offer would cost 227 AED if you want to keep subscribing every month.

[peak talon]

Np

So funny.

[sick shale]

@peak talon Please change your profile picture to something appropriate, it violates our #735483472432594994

[peak talon]

Really? :D and my probleme?

Where is 1 support worker when help my problem?

Funny but is so sad..

[sick shale]

You can change your server only once in 60 days.

[sick fulcrum]

Just deleted my message because i was right

Lol

[sullen rain]

Not fair may I know why please?

[sick shale]

@sick fulcrum Please stop causing disturbances here and I've answered you already

[peak talon]

And can not do anithyng someone?

So i dont play 60 day?

[sick fulcrum]

No you have not helped me man

[peak talon]

To 300+ ping?

0 help

[sick shale]

Nothing can be done, be careful next time with these settings

[peak talon]

This is so so bad support.

[sullen rain]

I had the same problem and I deleted the game for 2 month didn't purchase Rp either..

[unkempt estuary]

I got this but my account wasn’t suspended?

[peak talon]

No helo me this

I send 3 email ..

3!!!!

[sick shale]

Ignore it, auto-response

[unkempt estuary]

Oh ok

[honest slate]

Thank you for the support. Rebel.

[peak talon]

Ok thank you i delete this game. For 0 help to the support

Bye

[sick shale]

You're welcome, @honest slate

[quaint python]

Mann look at thiss

[left mason]

What's in this

[quaint python]

Why the rating low

[left mason]

@quaint python your kills,damage and other things decide ratings sir

[quaint python]

.

The damge 3.900 in levek

Levik

So its perfect

How this rating

[sick shale]

Surviving time and rank of enemies matter as well, @quaint python.

[humble phoenix]

fix game, I made top 20 and got xp and I made top 10 and lost xp

[heavy vortex]

where tf am I supposed to find the stupid mosin rifle guaranteed-_- been 2 weeks since I got any

[quaint python]

@sick shale this in platuinm server

[left mason]

Play with me next time I get that mostly

[wanton crystal]

When will we get pubg mobile india beta version?

[sick shale]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us

[honest slate]

I bought it :)

[sick shale]

"The Mosin-Nagant will spawn on Erangel and Vikendi, replacing some of the Kar98K rifles." Maybe that's why

[unkempt estuary]

How do I find where I kill bots with any gun in cheer park?

[wanton crystal]

Thank you so much

[heavy vortex]

I find k9 but no mosin. 😐

[honest slate]

I have bought it so now can i unlink my debit card??

[jovial hedge]

Hello

[sick shale]

Why? What do you mean

[sick shale]

Hello, state your problem please

[jovial hedge]

I cant change my name to n1ARASH why ? 🤨

[honest slate]

I linked my card to buy the subscription right? so i have bought it now successfully. so can i unlink my card from my google pay so that i dont mistakenly click on any purchase.

[jovial hedge]

Or

g1ARASH
z1ARASH
x1ARASH
t1ARASH

[sick shale]

You can, but make sure that subscription payment has been successfully made.

[dense surge]

Hello

[honest slate]

Yuppp! i collected all the reward too for 12 months!

[night cloak]

Hello my account have been hacked and linked with some other social media

How can I get it back

[sick shale]

Some of these characters or words might be blacklisted in-game

[jovial hedge]

And i cant search any name with n1 tag 🤨

I will upload a video

[sick shale]

Go ahead, and remove the subscription from your Google account settings if you don't want to be automatically charged next year.

@dense surge Advertising isn't allowed, go through the #735483472432594994 please

[night cloak]

Hello can anyone help me out to get back my account it has been hacked and linked with someother social media even the person renamed and removed everything from it

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[dense surge]

@sick shale sym

[jovial hedge]

@sick shale

[celest shadow]

Hello, @jovial hedge. We would like to inform you that the letter number 1 is currently filtered by the system hence as to why you received that particular error. The issue has been reported.

If you plan to use this letter to rename yourself, please wait until further notice.

[jovial hedge]

@celest shadow thanks ❤️

[hollow hamlet]

Hi, how is the method to restore an account hacked by a hacker

[storm flume]

Please contact the customer service for further assistance, @hollow hamlet.

[hollow hamlet]

Where can I find support help

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @hollow hamlet.

[carmine cedar]

i need help from an admin pls

my account hacked now me and the hacker can acces my account

[humble rune]

Can u help and check why I can’t kick people from crew when I haven’t register crew challenge @celest shadow

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak @full orbit. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please contact the customer service for further assistance, @carmine cedar.

[vague flame]

Is there anyway I can switch back to na I joined a room and when I left it brought me in Europe

[olive dove]

If this happened due to a glitch, please contact in-game customer support.
Otherwise, you have to wait for the cool down period.

[deep atlas]

My name is Shatruk Stanislav. I run a channel about the game Pubg Mobile. My channel recently unfairly blocked for copyright (namely tencent). Channel link (https://www.youtube.com/channel/UCMhl127xK2ybMBaaks1yBMQ). I know I'm not breaking the YouTube community guidelines. My channel was 100 percent copyright I filmed on my phone myself also a recording of the game, my themes were how to improve the game Pubg Mobile, or rather how to remove lags in the game like her stabilize how to add some functions For example: how to unlock 90 fps in the game, how to make bullets fly better. Video created exclusively for people whose devices are very weak (low performance) and they always because of this lose while playing PubgMobile. With this video I would I was able to even slightly equalize the forces (between weak and strong devices) in fight with an opponent in the game. I just wanted to help those guys who have very weak devices, do they block for this? I released 1-3 videos a week, on the channel had more than 11,500 subscribers, the views were good from 10 thousand to 30 thousand. When it was blocked, spam did not use, the icons were in according to the topic of the video, did not raise prohibited topics on YouTube, Threats there is no violence and no naked body! I beg you to remove complaints from the channel, I give the word will not be repeated again, this is the only way where I could to earn his living, and he was taken from me. I promise more videos like this do not remove I admit my guilt withdraw complaints from the channel please, I will promote your communities all the time, videos will be related to others, I promise for example opening cases. It won't even be about cheats and configs, I hope you hear me Best regards, Channel - STASIK PUBG MOBILE

[hot schooner]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hot schooner. Remember to read through #faq before asking questions in the support channels.

[mortal apex]

Hello @hot schooner! How can we help you?

[hot schooner]

@mortal apex The account displays Ban For no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hot schooner.

[night cloak]

How long is the ban , @hot schooner ?

[celest shadow]

I have answered you previously in this regard earlier today in #chat. There is absolutely nothing we can do to help you. We recommend you to create a new YouTube channel and abide by PUBG MOBILE's terms of service.

[deep atlas]

I already have no strength, no money, no desire, it took a lot of time, and only this channel I can continue, you can help but you do not want to understand me as a person

[celest shadow]

Did you previously registered for the All-Talent Championship?

[humble rune]

Yes I did week 1 and 2

[celest shadow]

In that case, you will not be able to remove your teammates from your crew for the time being. You may be able to once the All-Talent Championship is over.

[humble rune]

I see. Thank you so much for answering my question

[celest shadow]

Best of luck!

[short beacon]

Excuse me to whom I can write I have been banned for no reason I played 3 games yesterday and I connect today and I appear with a 10 year ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @short beacon.

[waxen parcel]

i have a question: my Email Acc has been hacken, so there is somebody who are join it. My Pubg Acc is connected with Email and Facebook. How can i disconnect the Email? @hallow gulch @torpid quail @celest shadow

And remove it from my pubg acc

[hallow gulch]

As for, unlinkikg your email is not possible. Please contact customer support of the hacked social to recover your account.

[waxen parcel]

I do that and changed the Password, but if i join pubg and join with the old password its possible, so the hacker can join it again.
The Support is not answering and my pubg acc ist from Session 1 and i pay a lot of money on it..... its expensiv... pls help me @hallow gulch

I can send you everything about proofs if you want... like when i pay and buy UC in 2018 first time

[hallow gulch]

First, you have to Make sure your login credentials are secured. If so, you can log out of your account from all the devices logged in, through the log out option via your basic settings.

[tired hare]

After the all-star stuff will our points disappear?

The one you redeem for rewards

[rich cloak]

Hello my account was stolen and email is connected. How can I remove it?

@hallow gulch Hello my account was stolen and email is connected. How can I remove it?

@thin halo Hello my account was stolen and email is connected. How can I remove it?

[storm flume]

Please contact the customer service for further assistance, @rich cloak.

[rich cloak]

I wrote two days ago and still can't get a response from customer service

[hallow gulch]

Please be patient, it can take up to days to get your case reviewed.

[distant charm]

Hello

My account is closed for ten years how can I open it

[night cloak]

You got banned for violating terms of service.

[distant charm]

@night cloak I do not have to bury your service, I've been closed without reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @distant charm.

[night cloak]

Does pubgm ban you from switching from WiFi to data coz this is getting wildly out of hand

[errant void]

Please help i can’t login in my account with gmail why ??

[lapis pond]

Fix parachute glitch. Idc if this is the right channel or not. It’s píssing me off that it has still not been fixed.

[ionic comet]

@polar marsh can i know the name of enemies in my last game i need there id can you guy help me Please ?

[cinder galleon]

The game is full of cheaters in ghis moment!! Check your game..this is not good and incorrect for correct players!!

[pine mantle]

Does anyone know how to carry Indian PUBG

[thin halo]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.
@pine mantle

[storm flume]

Please contact the customer service for further assistance, @errant void.

[stable narwhal]

UC purchased $4.99 in writing, which received 6,000 additional intensity. I received only 360 intensity

[dull void]

Hello ! I have a question about metro royale : When will the new chapter of metro royale come ?

[thin halo]

No info. Keep an eye out on #news.

[dull void]

alright , thank you

[thin halo]

Can you translate on what it said on the picture for the $4.99?

[stable narwhal]

In right one its 300 + 25 +6000 us

[thin halo]

I mean what does the words in the picture translate to?

[olive dove]

No, You won't get suspended for switching between mobile data and wifi.
However, being disconnected and connected multiple times triggers network connection error which might result in short period suspension, max 10 mins. Fixing your connection should solve the issue.

[stable narwhal]

Who can i take my money back

There is no 6000 uc

[fresh lion]

Hello

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fresh lion. Remember to read through #faq before asking questions in the support channels.

[fresh lion]

Can u help me guys

[normal fulcrum]

@stable narwhal It means that if you purchase the pack, you will get 300+25 UC guaranteed. And an additional UC which will range between 0UC to 6000UC

[storm flume]

Please contact the customer service for further assistance, @fresh lion.

[pine mantle]

Is this a hacker application for pupg?

please let me know

[night cloak]

It's Chinese version of PUBGM.

[normal fulcrum]

It's not an application that can modify the game file. But it does modify cross hair @pine mantle. So yes, using such 3rd party apps might lead to a suspension

@kindred venture Feel free to post your feedback in #old

[pine mantle]

Are you showing accounts?

[night cloak]

The ping could be 630ms because of your broadband.

[pine mantle]

Are you showing accounts?

[normal fulcrum]

#old is closely monitored by the community team and every feedback gets recorded. And you are free to write whatever you actually feel about the game.

[normal fulcrum]

Who?

Where are you from?

And since when you're facing the issue?

[kindred venture]

iirc since the 1.3 update

[celest stone]

Why doesn't Sanhok work in PUBGM Beta

[bright plover]

hello Dear Supporter this is a link of a hacker live On Facebook he hided his hack u can check it out but when he finishes his live he always delete his live's

i cant past the facebook ink

[kindred venture]

and bug with missing gun in gun games appeared today...

[normal fulcrum]

Have you tried client repair @kindred venture?

[kindred venture]

@normal fulcrum trust me i tried everything...

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @bright plover.

[celest stone]

Khayr, it's probably a device problem. Could you please mention your device model and specs?

[normal fulcrum]

I see. Then please post the issue in #old along with below details

Character ID
Device
Country
Connection type (Mobile Data/Wifi)

Make sure to write the issue and add attachments (if any) in single message

[fresh lion]

I have pubg with last version

[storm flume]

Please contact the customer service for further assistance, @fresh lion.

[normal fulcrum]

Please avoid asking same questions repeatedly @fresh lion or it will be considered as trolling

[celest stone]

@normal fulcrum can you answer me?

[normal fulcrum]

@kindred venture

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @celest stone.

[celest stone]

Ok

[fresh lion]

No one answer me

[normal fulcrum]

Contact in-game customer support for that issue

[errant void]

I have problem of login with gmail ( Account has been logged in with a newer version of the game , and can no longer log in with an older version . Please update to the newest version) ????

[fresh lion]

I contact with them and give them all details the ask for and they say no enough information

[storm flume]

Please contact the customer service for further assistance, @errant void.

[normal fulcrum]

I'm so but we cannot help you regarding that issue

[kindred venture]

@normal fulcrum i have reported it several times, month ago and nothing has changed since then. i got a feeling it even got worse..

[normal fulcrum]

Sometimes it takes time to fix an issue

[feral forge]

hello @lilac sage, do you want to report a cheater?

[west tendon]

lol

@feral forge he is noob its me

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @lilac sage. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

Please avoid going off-topic, @west tendon. You may have unrelated conversations in #chat.

[west tendon]

1st thing im fair player and 2nd i hate cheaters

if i was cheater how u knock me and i didnt know ur location

[normal fulcrum]

If you're not using cheats, you won't get banned even after getting reported multiple times by one or multiple players. You're free to continue the conversation in #pubg-mobile

[past jungle]

gamer is a big noob and his teammates

A teammate was a gust

[lilac sage]

yes

@feral forge

@west tendon

[past jungle]

And the server was suspended temporarily during the fight

loading

[feral forge]

please refer to this message, @lilac sage.

[west tendon]

yes im noob bro they are my friend and dont kill bots they let it for me only

[storm flume]

Please do not use languages other than English, @past jungle. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[sick shale]

@past jungle Only English is allowed here, and don't bypass chat filters please

@past jungle, @west tendon Stop arguing here please

[past jungle]

why ??

[lilac sage]

The server has been suspended for some minutes

[storm flume]

Please avoid going off-topic, @past jungle. You may have unrelated conversations in #chat.

[dusty aurora]

hello i just got banned without reason and i just want to ask if there any thing i can do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dusty aurora.

[blazing swift]

You may go through the #735483472432594994 , will help you, now no irrelevant texts here please.

[novel crater]

#questions hello pubg team i hope all of your members doing well in the pandemic,well i would like to share my problem with you and sake for help, my account banned for ten years and I didn’t break the rules many times or harm any one ! I spend a lot of money on my account please help me at lease to reduce banned time

[polar marsh]

Please refer to the private message from @polar marsh for further information, @novel crater.

[arctic sapphire]

Any one else having trouble logging into the game

[sick shale]

What are you facing, could you elaborate please?

[arctic sapphire]

Cant get my twitter acct to load when i hit it

[sick shale]

Where are you from?

[cyan hill]

every time i turn my mic on the audio start to bug

[floral sable]

SAME Did u fix it?

[tender dove]

Twitter Id login not working

[arctic sapphire]

I decided tp redownload game

[floral sable]

Pls help I can’t login from Twitter it’s stuck in loading!

[arctic sapphire]

Thats the problem i had

[floral sable]

Re-downloading worked?

[arctic sapphire]

Its still downloading

[floral sable]

Alr bro lemme know

[night cloak]

If anyone knows how to fix this bug tell us plz 😩

[floral sable]

^

[normal dew]

hi

Also have the same problem

[arctic sapphire]

I will

Redownloaded twitter app too

[night cloak]

It works? @arctic sapphire

[arctic sapphire]

What does

Game still downloading

[night cloak]

Damn u got McDonald’s WiFi

[arctic sapphire]

No home wifi

[full knoll]

Hi my pubgm acc has been hacked and they linked with VK i need help please

[night cloak]

Alr man, let us know when u done :v

[arctic sapphire]

My user name on pubg is xDRGxDark

[storm flume]

Please contact the customer service for further assistance, @full knoll.

[full knoll]

Where i can find them?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @full knoll.

[west tendon]

when the uc station event will come again?

[night cloak]

@arctic sapphire any new?

😦

[arctic sapphire]

Still waiting

[night cloak]

Ok

[hallow gulch]

No exact date.

Perhaps discussing this further in #pubg-mobile would be a bit more neat, @night cloak and @arctic sapphire. Thanks for understanding.

[arctic sapphire]

Never heard if that

[weak sun]

Hello

Any admin there ?

?

[kindred venture]

no gun, now it keeps happening in EVERY gun game match

[hallow gulch]

Please report it in #old.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @weak sun. Remember to read through #faq before asking questions in the support channels.

[weak sun]

I can’t login my account

[olive dove]

sure, how may i help you?

[arctic sapphire]

Still not working

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @weak sun.

[cold peak]

Twitter id login not working

[supple ruin]

Can I borrow a mod for a second ?

[olive dove]

@cold peak Please report this issue in #old , include the following information:

Numeric User Identification
Device
Wi-Fi/Cellular
Country

[arctic sapphire]

My facebook one works just not twitter

[olive dove]

Hello, How can i help you?

[arctic sapphire]

To log in

[olive dove]

Can you please provide your details in #old as well.

[floral sable]

@olive dove everyone has the Twitter login problem pls fix it ASAP

[arctic sapphire]

Same as pictured up to twitter doesnt want to load

[humble rune]

Same problem

Twitter is not working and I have to play crew challenge

[olive dove]

We are collecting details about the issue, so if you could include the following information in #old :

Numeric User Identification
Device
Wi-Fi/Cellular
Country

That will be very helpful

[humble rune]

What’s numeric user thing

[olive dove]

in-game ID

[humble rune]

I don’t remember I can’t log in

[supple ruin]

Yeaaa so I was trying this beta test server

[olive dove]

This means you are not invited to test this beta version, this happens when your account does not meet the requirements for being a tester.

[supple ruin]

So what are the requirements

It said it has to be above lv 60

And must be an active user

[humble rune]

When is it gonna be fix for the Twitter user

[olive dove]

Twitter services are currently down worldwide, so the login functionality will be restored once Twitter is fully operational again.

[supple ruin]

Sir

[olive dove]

and your account has been punished before.

[supple ruin]

I have never done any hacking of any sort

[olive dove]

In this case, you may try to join the beta program so they can grant you access to this beta testing phase.

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @supple ruin.

[supple ruin]

Thank mate

[old jewel]

Does anyone know when the Twitter problem is going to be fixed?

I can not login into My Twitter account

[blazing swift]

Refer to this message^

[old jewel]

Am i gonna Lost ir?

[olive dove]

Twitter services are currently down worldwide, so the login functionality will be restored once Twitter is fully operational again.

[old jewel]

Thank u

[olive dove]

you are welcome.

[humble rune]

Dang so I have to miss crew challenge

[arctic sapphire]

I think the problem is Twitter app

[blazing swift]

@arctic sapphire ^

[arctic sapphire]

Thanks

[olive dove]

Can't you login with another social media?

[humble rune]

No I didn’t link it I only make pubg with Twitter

[arctic sapphire]

I’m inim doing it with fb

[abstract socket]

good morning

[arctic sapphire]

Was my orginal acct

[olive dove]

Oh, sorry about that, Let's hope twitter problem gets solved soon.

[humble rune]

Ye...

[arctic sapphire]

Glad I made two or three can’t remember

[abstract socket]

I want to talk about a ban. I do not know the reason. I tried to follow through with the application of the game, but all that was described was a violation of the rules of the game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @abstract socket.

[unkempt reef]

Hello I need help

My UC disappeared from my account

[olive brook]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5219936712

The name of the account user hus《dreng》

[polar marsh]

Please refer to the private message from @polar marsh for further information, @olive brook.

[storm flume]

Please contact the customer service for further assistance, @unkempt reef.

[unkempt reef]

Customer service is not responding

[arctic sapphire]

Please let us know when twitter back up

[night cloak]

its okie if i make the age under the 18+ and i played more than time the game notification said ?

i mean more than 6 or 8 hours

can anyone help me at this ?

[storm walrus]

Hi, someone from Saudi Arabia hacked my account and linked his email within the game and continued to use the account for days, and because I did not give him the account, he used cheating and my account was blocked. What do I do to recover my account? I am very willing to prove that

[polar marsh]

Please refer to the private message from @polar marsh for further information, @storm walrus.

[vagrant forum]

@golden sentinel, no advertising.

[brave wolf]

When Twitter is back
ASAP connect another media and mail it's helps lot .

In all problems

[humble rune]

Thank you

[unkempt reef]

Uc disappeared from my account

What do I do

[brave wolf]

Check your mail@unkempt reef
If you purchased uc any unofficial website?

[unkempt reef]

I didn’t

And my mail is empty

I haven’t purchased from any unofficial website

So what do I do now

Because customer service isn’t responding

[timid wave]

Hey how can I registered today events

[sturdy moat]

Hello, is anyone else having login issues right now?

[west tendon]

atm there is twitter issue

[sturdy moat]

Ah. I see, thanks so much. 😔

[west tendon]

Ur welcome ❤️

[abstract pollen]

Bro I need help, I just got banned for no reason today on pub running MR only

[polar marsh]

Please refer to the private message from @polar marsh for further information, @abstract pollen.

[night cloak]

Anyone have a login problem in twitter ?

[west tendon]

@night cloak atm there is twitter issue

[night cloak]

when it will be finished?

[blissful ether]

Same

[west tendon]

Let's hope twitter problem gets solved soon.

[night cloak]

Whats up with pubgm censoring the number 1

[untold rose]

Hello

Can anyone help me

I have a problem in Twitter

[cyan citrus]

I can't login through twitter

[untold rose]

Same here

[pastel spindle]

I can't log in through twitter

[night cloak]

What does it say when try to log-in

[night cloak]

@pastel spindle @cyan citrus @untold rose go to settings-general management-date and time then enable automatic date & time

Then try to log-in

[pastel spindle]

thankyou 🥺 it worked!

[night cloak]

Your welcome😊.

[arctic sapphire]

Its working kniw

[smoky girder]

Hey I just tried to install Gameloop 7.1 version and I had downloaded the 7.1 exe file. But when I finish the installing process it’s just 4.4 version. I have previously played with 7.1 and I formatted my pc yesterday. Can anyone help me with this thanks? ❤️ 🙏

[night cloak]

Go to bot commands type .emulator role then you can chat with emulator peeps who can help you

[smoky girder]

Thanks

[night cloak]

Your welcome

[quasi moon]

Spend thousands of uc collect all items and what you get for that...some useless parachute trails great work pubg🤌

[night cloak]

@quasi moon try to use #media for such matters please

[quasi moon]

You mean #old correct your facts

[night cloak]

Is the picture that you sent a glitch or a bug ?

[quasi moon]

The reward should be changed so ofc mods will say go to #old i just sent here to see if a mod replies something other than #old cuz the reward is really trash -_-

[night cloak]

Then the awnser that you have been looking for you have received thank you for your opinion btw.

[jade nest]

Mind explaining how is that delicate matter?

[night cloak]

@jade nest busy

[jade nest]

What do you mean?

[night cloak]

Am busy let me finish I will

[feral bay]

Let's have some fun

[ancient knot]

hello

[night cloak]

@ancient knot how may I help you?

[ancient knot]

my account is getting hacked

..

[night cloak]

Have you seen any signs that show that your account is getting hacked ?

[ancient knot]

he unlinked my facebook
and b a n n e d the account for 7 days

[night cloak]

@vagrant forum

[night cloak]

Have you linked your pubg account to any other social platforms rather than Facebook ?

[ancient knot]

the hacker linked the game with google

[night cloak]

Unfortunately regarding account related issues we cannot help. Have you tried to contact in-game costumer service.

[ancient knot]

i have contacted them but no results

[night cloak]

They are busy cause of all report's that they receive every day they shall awnser as soon as possible cause such matters have to be overlooked manually.

[storm flume]

Please do not use languages other than English, @ancient knot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[ancient knot]

i told you there answers doesn't help

[zenith summit]

@ancient knot Tell us what you want

[ancient knot]

i want to get my account back

[zenith summit]

@ancient knot What happened to me your account

[ancient knot]

he unlinked my facebook
and p. a/ n /n €e .d the account for 7 days

[night cloak]

As I said in messages above that is sad indeed. But Please be patient.

[zenith summit]

@ancient knot Did you use something like hacker?

[ancient knot]

not me using the hack

[night cloak]

@zenith summit please do not interfere

[ancient knot]

thank you all for your help @night cloak 💯

[night cloak]

Your welcome.

[vagrant forum]

@zenith summit, do not ask for others' account details.

[zenith summit]

@vagrant forum OK

[brave wolf]

some one explain about security check up while ranking conqueror
How its works indeed

[mortal apex]

It might take some time. If they do not find any suspicious activities, then you will be unranked once the security check is over, @brave wolf.

[brave wolf]

Only for who reported by more players & who Lvl is lower than 35 or all players?

[mortal apex]

It depends, it’s not defined.

But players who have a lvl account, lower than 35 won’t be ranked.

[brave wolf]

AHH okie thanks❤️

[woven bone]

you know how when youre in lobby you have a gun and the melee on your back?. how do i remove the melee from my back? it ruins the aesthetic of my outfit.

[night cloak]

Go to weapeons section then melee. dismantle the melee from your character then apply a weapeon. And you should be good

i forgot my login info of my account is there any way to get it

[woven bone]

Im trying that

[night cloak]

Take your time.

[woven bone]

wdym

[mortal apex]

What is your in-game login method?

[woven bone]

when i tap it to dismantle, nothin happens

[celest shadow]

Select the settings option from your Inventory, then disable your firearm. After that, choose a weapon of your choice and enable the firearm option again, @woven bone.

[woven bone]

That worked! thanks!

[night cloak]

i actually don't know i used to login with twitter or fb because of pubg ban in india after 6 months i downloaded again but forgot which account to login

[mortal apex]

Unfortunately we cannot do that much here, since the game is not available in your country. Please refer to this message:

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

[night cloak]

Ping high after my server got changed to middle east from asia due to glitch i am unable to regenerate the glitch😊 can i get solution for this?