questions

[feral forge]

please wait patiently, someone will get back to you soon.

[kindred marsh]

????

I can't see wat u re writing

[feral forge]

was it showing the newer version error?

[sullen rain]

I see this type of sulotion worked for the Majority at the forums:

1)Run CMD as Adminstrator
2)Type in "netsh advfirewall reset"
3)Close cmd and open game

[drifting loom]

@feral forge emulator support told me to contact here

i play in chrome book 2 weeks before i was playing suddenly a msg popped in saying ur game is freezed due to abnormal something like that for 2 days

now today i uninstalled the game and this comes

.

[night cloak]

Anyone knows the redemption codes ??

To find redeem codes Check images posted by PUBG MOBILE on their social media platforms like Instagram,Facebook,Twitter etc.If you check the images carefully you will find it.If you find the code but couldn't redeem it it means it was redeemed by someone else.You can find redeem codes in images posted in #news

[drifting loom]

@night cloak can u solve my problem mentioned above?

[ocean hamlet]

Why i cant join bonus challenge ?

[night cloak]

you play on emulator?

[night cloak]

it is not available in your region

[ocean hamlet]

No its available

I was played it in last season

[night cloak]

now it is not available

[drifting loom]

emulator support told me to come here

u can check that chat

[ocean hamlet]

But in another account is available

[night cloak]

that is not the answer to my question

[night cloak]

different ingame region?

[ocean hamlet]

No

Same

[night cloak]

try again later

[neat mason]

Hi, question. So i contact pubgm via in game, and of course, asked for a receipt from latest purchase. I sent it via the customer support chat.

So back to my concern, since its from customer chat, can the hacker also see the message i sent to the support? Knowing that he can also access my account and i sent it using the in game chat for support. The receipt ofcourse includes my name and address, as well as my email address. I suddenly felt that I did the wrong move sending those info via in game chat

[ocean hamlet]

Iam trying from start of the season !!?

[leaden junco]

Hello ,
I have an issue since 1 year ago cause when i use 6 fingers in my phone , the screen does crap :/

[night cloak]

but that is the only way

[drifting loom]

oh yes but the operating system is android and i play in touch screen

[ocean hamlet]

Reply to me i neef a help!

D

[neat mason]

I think the hacker just cracked my third link

The heck, how did it happened tho

[leaden junco]

Can i get help please?

[night cloak]

yes

[ocean hamlet]

???????

[neat mason]

Even after changing all socmed passwords, he can still log in to it. The only way to kick hacker is to close my third link or change pw of my third link.

I even wrote an email to pubgm tencent cs, drafted it for like 2 hours to looked professional, only to receive canned text reply.

[drifting loom]

no one to help

[leaden junco]

Hello ,
I have an issue since 1 year ago cause when i use 6 fingers in my phone , the screen does crap :/

[sullen rain]

Yes, 6 finger claws are for Tablets.
If you use the 5th-6th finger on a Mobile your won't be able to Aim&Fire properly.

[neat mason]

Aside from chat and in game chat tool, is there any other ways to contact them?

[sullen rain]

They will be able to unlink all the accounts registered within & you go for a trusted Link from now and on.

[strong portal]

Is vector uses 0.45 ammo ? First is translated second is original

[drifting loom]

@sullen rain plz read my words up and help me

[night cloak]

report it in #old

[leaden junco]

I can use 6 fingers properly on my phone but , the thing is my screen doesen't let me use it so it freezes when i use 6 in the same time :/

[sullen rain]

Nadia told you the sulotion already mate.

[neat mason]

High hope im still waiting for their reply. Im checking my account and hacker consistently unlinking my twitter from time to time. I

ts just very alarming knowing that the hacker is playing classic in my account, who knows he might be using on some cheats right now

[leaden junco]

Is there any solutions on my settings?

[neat mason]

Sorry if im being too wordy. Just wanted to rant out my feelings rn. I really love this game so much. Send

[sullen rain]

What phone do you use?

[neat mason]

https://tenor.com/view/sad-baby-frown-cry-tantrums-gif-4649018

[leaden junco]

Iphone 11

[drifting loom]

no thats not the solution

[night cloak]

I can't give the leader of my crew to someone else lmao

[drifting loom]

@sullen rain u plz check the writes above

[sullen rain]

Then your report should be Asap, try to report it again, same method and let them know of this information and the incident time.

[sullen rain]

How about mine?
Did you reset the vpn/firewalls settings?
Through the Cmd as an Administrator?

[leaden junco]

v

[drifting loom]

@sullen rain bro i play in chromebook normally downloaded from play store i dont know anything of this

[neat mason]

I dont know how, tried it already but keeps on receiving canned replies in their chat tool. If i can only talk to <@&639889499718942720> regarding the matter. And hopefully see my email to [e-mail] it will be very much appreciated.

I already spent like $1-2k in that account.

[sullen rain]

You mentioned using Emulator...?

[neat mason]

I even have my Glacier maxed in that account

[drifting loom]

bro i play in hp chromebook 360 this is android laptop but when i play it shows emulator

[sullen rain]

Do you know how to reset your Network&Vpn settings?

[drifting loom]

what are u talking about???

i dont use vpn

[sullen rain]

Nadia mentioned:

@drifting loom please refer to 4.3 in #faq, try using a dns and see if that helps, otherwise you may install the 1.1.1.1 dns app and see if it works too.

[night cloak]

my email attached to PUBG no longer works because I am using another one and would like to delete the link...

[mortal apex]

It's not possible to unlink your email/number as for now, @night cloak.

[night cloak]

and then what can I do now? ..

@polar marsh ?..

CAN you help me?

[mortal apex]

Nothing else can be done unfortunately.

[leaden junco]

Hello?

[sullen rain]

I recommend you using 4-5 Finger claw on mobile devices but the 6th one on your phone seems to be acting strange for a good reason.

[mortal apex]

Can you please share a screen recording of it?

[leaden junco]

;-; maybe

[leaden junco]

Alright wait

[night cloak]

👀 hacker hacked your email right?

[neat mason]

Nope, my email still working fine. I checked google security, it even says perfectly fine

I also checked my appleID, and its perfectly fine

So my wild guess is someone cracked my third link in pubgm

[night cloak]

then confirm from which social media did hacker gain access to your account

[neat mason]

I already did,

[night cloak]

which one?

[neat mason]

Its the third link that he has access

[night cloak]

3rd link cannot be unlinked

[south hull]

Can anyone help me plz

[night cloak]

yes?

[neat mason]

Basically, i have 2 socmed link, already change pw of those

And he still has access, so hes logging in via my third. And i dont even know how did he cracked it.

[leaden junco]

@mortal apex

Here you go

;-;

IPHONE 11

[normal fulcrum]

Your account security is your own responsibility @neat mason. We cannot do anything regarding that. Make sure to change password, logout of all suspicious logins and enable 2FA on your social media as an added precaution. You can contact in-game customer support and ask them to unlink the hacker's social media. If you give all the details properly, they will unlink the social media instantly

[spare bison]

Buy iPhone 12 Pro best for gaming because I’m using it

[drifting loom]

it didnt worked

[night cloak]

what does this mean

[broken verge]

What is this pubg quiz system is synchronised with old information

[spare bison]

It means that you need to wait for an update and than try logging in again

[south hull]

Guys i need help someone open my acc

[neat mason]

Thank you. Appreciate your reply a lot. I already did but it says wait 60 days. Can you affirm that within 60 days, someone from support team will reach out to me wether they will help me or not with regards to my concern?

Thanks a lot

[leaden junco]

I'm waiting for my phone to be out of storage and battery state ;-;

[normal fulcrum]

Unfortunately I cannot since we do not have any access to anyone's account nor we are in contact with Tencent or their customer support.

[night cloak]

what does this mean

[spare bison]

I already told you stop disturbing the moderator

[neat mason]

Alright. Understood sir Jin. Anyway, thank you for your response.

Can i ask you one last question

[night cloak]

i didnt ask u

Ur not a official moderator of the server

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[normal fulcrum]

Sure

[normal fulcrum]

It's ok. We are here to provide as much support as possible

[neat mason]

Aside from in game cs chat tool, cs email, pubgm discord channel.... is there other platform i can reach them to relay my concern?

[spare bison]

[normal fulcrum]

The only way to reach customer support is in-game

[celest shadow]

Do you have guided access enabled?

[neat mason]

Altmright. Thank you sir Jin

[leaden junco]

Like when i block my screen so i don't receive notif?

[celest shadow]

I believe that is one of the things that guided access allows you to do, yes. @mortal apex uses an iOS device, she should be able to assist you better.

[leaden junco]

I have it , when i play i activate it so i don't get disturbed.
There's no problem with that
Thankyou for your concern still and i'm waiting for the answers if tina

[lofty locust]

Why payload 2.0 unlocks in 3d 13h?

[chrome dust]

When will Official patch notes for 1.4 beta update released?

[sick shale]

No information, keep an eye on #news.

[mortal apex]

Can you please provide a screenshot of your Basic section from Settings?

Like this.

[leaden junco]

ow my bad i didn't undertood

I don't think that the basic settings is a problem because i tried to search everywhere?

@mortal apex

[mortal apex]

Could you try to put Lean Mode as Mixed, Scope Mode as Hold and enable Camera Rotation while Leaning? Try it and then tell me if it works or not.

[blazing iris]

@gleaming meadow u can ask here

[pseudo tinsel]

PUBGM Beta is crashing when started on IOS, is it know issue ? (I try to re-download)

[gleaming meadow]

Hello PubgM Team!

[leaden junco]

I tried rn , and nothing changed. Just as i said it's not because of pubgmobile's settings it's probably my phone like (APPLE)

[sick shale]

There was some issues on IOS but it was fixed for some devices yesterday

[gleaming meadow]

I want to my region in Pubg Mobile ,due to parameter error 1 i can't change region..plz assist me for is error ?

[storm flume]

Please contact the customer service for further assistance, @gleaming meadow.

[thin halo]

It is a known issue and common issue for iOS device for PUBGM Beta. The only thing you can do is keep trying to re-install them.

[radiant dirge]

i have problems with my wifi and i use vpn to get good connection is using vpn gonna get you banned?

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, @radiant dirge.

[blazing iris]

@gleaming meadow

[quick pewter]

how long will crew challenges last for

[blazing iris]

@thin halo izzy he needs your help @gleaming meadow

[gleaming meadow]

Thank For this

[late nest]

Hey.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gleaming meadow. Remember to read through #faq before asking questions in the support channels.

[late nest]

What's the deal guys?

[blazing iris]

No problem

[late nest]

Also my friends told me that while this is happening to me, my account has someone playing with it. And changed my flag to Indian flag..

[storm flume]

Please contact the customer service for further assistance, @late nest.

[slim pier]

Why my name changed?

[thin halo]

@slim pier >>> #discord

[late nest]

From where exactly can i contact the customer service ?

[slim pier]

Ok

[gleaming meadow]

But my problem was not solved there??

[sick shale]

From login screen, click on Help at the top-right.

[mortal apex]

You may try to continue using 5 fingers, as 6 fingers are facing this issue on mostly Apple devices.

[late nest]

Yeah i did that but no help really

[sick shale]

Could you take a screenshot of the response?

[late nest]

No response yet from yesterday

The thing is all my social media accounts are good and checked and passwords has been changed. I deleted the game and install again but i have the same problem

[sick shale]

Please be patient and wait for a response from customer service, we are unable to help with account related issues.

[leaden junco]

I'm still gonna use the same form of fingers but i will do my best to not put 6 fingers in the same time ;-;

Its been like this since 1year ago but i complain only know

Thank you for your concern and efforts @mortal apex

[late nest]

Okey sir. I shall do that. The thing is my k.d is almost 5. But this noob made it in 1 night to 3 😂

[sick shale]

All-Talent Championship will end on May 3.

[night cloak]

Will the Godzilla vs Kong be added to the normal pubgm no beta#

[celest shadow]

Yes, on version 1.4.

[night cloak]

when?

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[night cloak]

alright thank you

❤️

[gleaming meadow]

@celest shadow I want to my region in Pubg Mobile ,due to parameter error 1 i can't change region..plz assist me for is error ?

[celest shadow]

Which region are you planning to change to?

[mortal apex]

Unfortunately i don't have any other solution. Hope i will find a solution, if i ever be able to find it out.

[brave veldt]

Hi,
I am new here and i have a problem could i share it here?

[leaden junco]

It's alright thankyou
Maybe if you remember and you have a solution contact me in the DM thankyou

[gleaming meadow]

Pakistan

[brave veldt]

I got banned for killing 17 ppl in the game, i never cheated and never use any programs that affects the game.. i sent an email to support but no answer.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brave veldt.

[celest shadow]

Feel free to join the PUBG MOBILE Pakistan Discord server for further assistance in this regard, @gleaming meadow. You can find the invite link to the server via subpoint 3.1 of our #735483472432594994.

[gleaming meadow]

I can't understand ?

[celest shadow]

I have responded to your private messages, @gleaming meadow.

[inner tangle]

Hi there, I have problem with login in to my game account it's say the server is not respond go back to login page and try again later please help

And my interest speed is good

Please help if any one how to fix the problem

[sick shale]

Have you tried to use a different login method?

[frozen axle]

Someone stole my friend account and link his account at my account how i can remove his link ?

[sick shale]

Contact customer service via in-game settings, @frozen axle and request them to unlink it for you.

[queen plank]

is the game high or what?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @queen plank. You can also submit a report in #old in compliance with the channel's pinned instructions.

[fervent snow]

my uc in my account just disappeared

[sick shale]

Check your in-game mailbox.

[tepid scroll]

Can i ask question about PUBGM KR?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @tepid scroll.

[fervent snow]

help!@Machete 2.0

my uc disappeared

[storm flume]

Please contact the customer service for further assistance, @fervent snow.

[tribal walrus]

Hello My account got banned without any files can anyone help?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @tribal walrus.

[wispy bane]

Anyone Help Me guys?i Got 20 Copyright Strike on My YouTube Channel Tencent Give me Copyright Strike Please Help 9k subscribers YouTube Name:-INSANE GAMERZ

[sick shale]

Contact the claimant via e-mail.

[scenic lynx]

@sick shale Is it normal that the scope opens a bit down than your aim in PUBG

I can send you an example if you don't mind

[wispy bane]

Already mailed But No response..

Anyone Help Me guys?i Got 20 Copyright Strike on My YouTube Channel Tencent Give me Copyright Strike Please Help 9k subscribers YouTube Name:-INSANE GAMERZ

I don't Forget Pubg Guidelines..

[night cloak]

Strikes wont be removed as it is manually issued.Feel free to create a new channel

[scenic lynx]

@night cloak Any information on my problem?

[wispy bane]

But i Follow Always Pubg Rules.

I always makes real video

[night cloak]

if you had followed it then you wont get any strikes as copyright strikes are manually issued

[scenic lynx]

Hello?

[night cloak]

no

[scenic lynx]

How can I fix that because it is happening with me? I can send you a video example if you don't exactly get what I am talking about

[night cloak]

send the video in #old

[night cloak]

Report in #old

[scenic lynx]

@night cloak Have you had a look at it?

[night cloak]

explain your issue

there

[scenic lynx]

Oh

[cerulean venture]

I need help please

[night cloak]

State your issue

[cerulean venture]

My account was stolen and I can access it but the hacker linked it to game center

And tried to unlink my facebook

[night cloak]

Contact customer service

[cerulean venture]

In game ?

[night cloak]

yes

[cerulean venture]

Can you help me I don't know what to write

It needs the exact registration date of my pubg account

Where can I get it

[sick shale]

From settings of your linked social media account, or use a third-party app to check when the game was downloaded, etc...

[fallow hollow]

africa internet

[covert mason]

this doesnt work😑

[rustic estuary]

My account got banned for a day for violating agreement or something like that

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rustic estuary.

[west sequoia]

Same issue bro

[clear spindle]

Region?

[covert mason]

mine is EU

[clear spindle]

Asking in the regional server would help you. Server link can be found in subpoint 3.1 of #735483472432594994.

[covert mason]

how would that help? event in the game isnt working

pubg as an app has asked to allow shake thing allowed i allow it but still doesnt work

[sick shale]

@covert mason Works fine here.

[covert mason]

wait i will try again now

i click allow and still doesnt work

[sick shale]

It's because you have 0 draws, spend 30 minutes in-game for a draw.

[covert mason]

oh

i didnt know about that

thx

[sick shale]

You're welcome

[rustic sentinel]

If i buy this pack so I'll get diamonds also with ship or I'll get 1 random?

[hollow hedge]

both of them👍

[hallow gulch]

If you received a copyright strike on your channel, please send an e-mail to the claimant, @wispy bane.

[wispy bane]

After 4 day's claimant not reply

[hallow gulch]

Please patiently wait for a reply.

[wispy bane]

Please come on Pravte msg .

[severe drift]

@sick shale hey man can u provide me update patch notes for 1.4 mobile

[hallow gulch]

We do not have the latest update patch notes yet. However, you can test out the beta to see all the new content.

[severe drift]

@hallow gulch how

[sick shale]

Refer to last announcement in #news

[cerulean venture]

A hacker changed the version of my account and I can't l log in now

It says the account has logged in to a new version

[sick shale]

Please contact customer from login screen for further assistance, @cerulean venture.

[proven scaffold]

30 minutes online time = one draw.
Check your time at top right corner.

[covert mason]

i know

[little kindle]

Will there a metro royale chapter 4 after chapter 3
I heard a lot of rumors about metro royale will not have a chapter 4

[sick shale]

Metro Royale is a permanent game mode!

[little kindle]

IDK man that's why I'm asking @sick shale

[open sphinx]

I am unable to change my region Whenever i try,something in chinese comes up Any Idea What to do?

[night cloak]

Can we link Google play games and apple at a same time like if we Link Google Play games and email And login in Ios by email there will be 1 slot empty? @sick shale

[sick shale]

You won't be able to login through Apple email if you're using an android device, and same for Google Play if you're using IOS device.

[sick shale]

To what region?

[open sphinx]

Turkey because i want the new voice pack 🙃

[night cloak]

No I am talking about Pubg linked email in iOS and connect apple id ?

[sick shale]

Using VPN isn't recommended and that could be the reason. Contact customer service via in-game settings for further assistance!

[open sphinx]

I tried customer support there is no option for region change always ending the conversation by a bot and i also created a new account through vpn to turkey and it worked

I know vpn is recommended but i can't just fly to turkey for a voice pack 😂

[wispy bane]

All big YouTubrs Promoting Vpn..

[hollow hedge]

Rebel said not recommended , not forbidden. Make a choice and decide if you want to risk by using one

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @wispy bane.

[gilded basin]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @gilded basin. Remember to read through #faq before asking questions in the support channels.

[gilded basin]

My Account got hacked

[storm flume]

Please contact the customer service for further assistance, @gilded basin.

[proven crescent]

How do I even report a ddos hacker?

[gilded basin]

What u mean

[proven crescent]

I just got a loading screen just as I went out of cover then got headshotted by an awm and sent back to lobby because I was “disconnected for too long”

[misty cargo]

I got unranked last one week how to solve it. When I'm in top percentage it's shows that time. But when I reached server rank it's showing unranked any one pls reply. I'm in ace 2 star solo tpp in asia

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @misty cargo.

[stoic igloo]

Hello PUBG, I have a problem and need to solve it. My account has been banned for a day and I do not know the reason, as the system says that I violated the user agreement and this is fundamentally incorrect. Please send the video or file that explains that I violated the agreement because I am sure I did not use any of the cheating tools in the game and I am a professional player in PUBG and play from the season 2 I want the file so as not to lose the rating in the game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stoic igloo.

[primal field]

Where to get new informations for redeem codes?

[orchid igloo]

My 5 Friends Id got banned without using any hacks! @polar marsh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @orchid igloo.

[olive dove]

Follow PUBG mobile Socials to get those redeem codes.
Here a couple of them: HAPPYRAMADAN and RAMADANMUBARAK

[primal field]

Thank you 🙏

[scarlet flame]

When will we be able to play unranked matches?

[olive dove]

No info. about this, but keep an eye on #news for the latest updates.

[scarlet flame]

Ight

[neat mason]

@onyx dagger hi bro, is it true that you have connections with pubgm cs?

I did send them an email regarding my account being hacked. I also keeps on chatting in their cs chat tool in game but still no response from them. The hacker consistently tryin to unlink one of my platforms in pubg. Maybe u can help me with the escalation, please? I already send my screenshot of latest receipt for in game purchase for validity

I can now confirm that hacker has access with my third link. So changing passwords wont help me fix it

[ancient knot]

hello

[neat mason]

I can cc you in my email. If you can pm me yours, that would be great

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @ancient knot. Remember to read through #faq before asking questions in the support channels.

[ancient knot]

my pubg account hacked

[onyx dagger]

hi bro, is it true that you have connections with pubgm cs?
Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

I did send them an email regarding my account being hacked. I also keeps on chatting in their cs chat tool in game but still no response from them. The hacker consistently tryin to unlink one of my platforms in pubg. Maybe u can help me with the escalation, please? I already send my screenshot of latest receipt for in game purchase for validity
Well, I believe that you already did contact them. You need to be patient in this regard. You may refer to #faq 5.5, @neat mason.

[storm flume]

Please contact the customer service for further assistance, @ancient knot.

[ancient knot]

where should i contact them

يا بووت رد

[storm flume]

Please do not use languages other than English, @ancient knot. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[neat mason]

I appreciate your reply bro. Thank you

[ancient knot]

help guys

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @ancient knot.

[onyx dagger]

You're very welcome!
Also, thank you for your understanding. 🤗

[olive dove]

You can contact customer support using the help icon in your login screen.

[ancient knot]

still like this no answer

[willow aurora]

How to fix this 677ms ping?

[civic lark]

Hey guys, are you able to play vikendi in custom matches

[sick shale]

Fix your internet and select the server of your region.

[olive dove]

you may refer to MENA regional community to get assisted in your language.

[olive dove]

Yes, you can play custom rooms in vikendi. Players should download all the game resorces to be able to participate.

[civic lark]

Ok bro

[half sapphire]

Does the vector use .45 ACP?🤨
Glitch in the game oof.

Okay.

[olive dove]

It used to be, but not now so your answer is correct, vector uses 9mm ammo.

[valid jewel]

This event is literally broken I’ve been shaking my phone for 5 minutes straight and I can’t open this crate

[olive dove]

Please read the event rules, you need to be online for 30 mins to get a draw.

[misty galleon]

When will the silver plate victor ( golden compass event ) be available again?
As well as silver plate scar l ?

[olive dove]

We unfortunately do not know when something like that would be made available again. Please keep an eye out for #news or the in-game notifications.

[misty galleon]

Ok thanks , if i have an important issue that should be discussed with the developers how can i contact them or deliver my message and get a reply

[olive dove]

You may use in-game feedback or #old channel to report concerns/issues.

[misty galleon]

I need to get a reply

Like an email for example

[olive dove]

What is it about?

[misty galleon]

I lost the chance to get a really valuable skin for me and it was a
" teir reward " , which means it wont return in normal conditions
But , while believing in your justice / fairness , i would like to contact any developer to return that .. as i have lost the chance to get it ( not because i didnt play.. but because there were ALOT of hackers at that time ( s7)
So i feel really deproved because i could get it if i used a hack and ofcourse i wouldn't.. i just want someone to really analyze the situation and reply to me

Deprived*&

**

[gentle hinge]

hey Team

[sick shale]

@gentle hinge Hello, how can I help you?

[gentle hinge]

sir please undo strike from my channel

😭😭

i Don't know what can I Do

Dear Pubg Mobile

please help me

[sick shale]

@gentle hinge Please create a new account and abide by PUBG MOBILE's terms of service.

[gentle hinge]

Please Help Me

i Don't know

what can I Do

someone help me

please

😭😭

[olive dove]

I understand that those tier rewards/skins are important to you, but unfortunately It won't be possible to get those back.
However, you still can get outfits and weapon skins from season tier rewards or through opening in-game crates.

[gentle hinge]

Strike hta Lo please

[sick shale]

You can contact the claimant via e-mail, but don't expect much, selling accounts is a major violation of PUBG MOBILE's terms of service.

@gentle hinge Please refrain from repeating questions regarding this matter, otherwise it will be considered as trolling and and we will therefore act accordingly, resulting in moderating measures being undertaken

[night cloak]

Hello pubg, 3 days ago a hacker has broke my account and he link his Google address and now I can't block his access to my account please unlink his Google play address : that is my ID : 510262477

[gentle hinge]

bro i Don't know bro pubg account selling is against pubg Terms 🥺🥺

[sick shale]

@sullen rain Please refrain from sending unnecessary remarks in support channels.

[gentle hinge]

help me

[misty galleon]

But why dont you guys cooperate with us and give us a chance to be happy ?
I mean you wouldn't lose anything.. infact if you put them into crates you will get more money so its a win win situation , you are forcing us to by or sell otherwise, i hope you get the idea
My friend

[gentle hinge]

pubg mobile help me

help

me

please

[olive dove]

You have been answered already, please stop repeating the same message as we can't help with your issue.

[gentle hinge]

@lime juniper hlo mam someone tell me about you please help me 😭🥺

[celest shadow]

Your only option is to create a new channel and abide by PUBG MOBILE's terms of service. If you continue asking these questions, we will be forced to remove you from here as well, @gentle hinge.

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[misty galleon]

My real request is to really at least negotiate this with the team and give us a reply even if negatively, its better than waiting forever without having any idea about the future, thats why i wanted someone to contact.. to get an official reply from the team

[sick shale]

Tier rewards are limited by a certain rank and season, I understand your frustration but it won't be added just because you couldn't earn it. However, you're free to leave your feedback about this matter in #old and it will be reviewed by the community team, but it's not guaranteed to receive a response.

[inner marsh]

Is there a way to quickly upgrade the account level ?

[sick shale]

You can activate the XP cards, @inner marsh It increases the earned XP from matches for limited time, time is depending on the card you use.

[inner marsh]

Is there an easier and faster way?

[sick shale]

In short words, it's all about the playtime...

[inner marsh]

Thank you

[misty galleon]

I appreciate your concern, you have reached to an extremely important point for me
" it won't be added just because you couldn't earn it "
That's a golden sentence.. if this was the issue i would never think of contacting or asking for help

The issue is , Why couldn't i earn it?
Because of the hacks that were hugely spread at that time.. you get me?
I'm not sad because i haven't got them .. I'm sad because it wasnt my choice.. it isnt fair.. you have the statistics for sure .. check how many hacks were there at that time

I hope you got the full idea , hoping you guys reach to a better policy soon, as in my opinion you would not lose anything.. infact you will gain more

[rough cargo]

Question -- #news does that apply if you already have the beta?

[misty galleon]

I prefferd to not use any paid hacks to have a higher teir and to contact you asking for help

My tiny and only request.. isnt to agree or bring them back
I wish that you seriously negotiate this specific point whatever the result be .. i would really appreciate it

[sick shale]

What do you mean?

[rough cargo]

It says 20,000 people only but if we already have the beta do we count in the 20,000

Ike are we okay?

Or do we need to re-download

[sick shale]

If you've generated the code and activated it, @rough cargo then yes.

[wispy bane]

😭😭😭i Am so sad Bro.. because i Got 20 fake copyright Strike By Tencent Games No body Helps me 😭

[sick shale]

@digital edge Advertising isn't allowed. Please read the #735483472432594994

[urban eagle]

My pubg account is hacked and everything is gone from the account. Nothing is left I don't know how he access my game without passwords. I have 2 factor and today I deactivate my fb and he hacked. I have email link but cannot login

[storm flume]

Please contact the customer service for further assistance, @urban eagle.

[urban eagle]

Please give link for customer service asap

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @urban eagle.

[blissful heron]

If i got ban wothout use any cheat in pubg how can i talk eith support or any human in pubg mobie

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blissful heron.

[brave axle]

Can someone help me with this @polar marsh

[pseudo tinsel]

Same here! I have uninstall the app because of crash on startup and now i cant launch it because of this message.

[covert mason]

thats because app certificate expired, when they get a new one it will work again

[rough cargo]

@sick shale okay I did that then.

Can someone please explain to me how all these accounts are hacked? Are they simply bring phised? That's the real.way isn't it?

[covert mason]

they click on links for free stuff

[rough cargo]

Thought so.

[potent heath]

How to get this (ANSWER ASAP) @PUBGMOBILE

[sick shale]

@potent heath Social media accounts of PUBG MOBILE MENA

[potent heath]

What do you mean

[sick shale]

Event, or redeem codes?

[potent heath]

I'm saying how do I get that set I press redeem but need a code how do I get the code

[sick shale]

The codes are shared on social media accounts of PUBG MOBILE MENA, you can find it in their posts

[potent heath]

Can you give me a link to one of the posts

[carmine tiger]

Hello, Simeone can help cuz i can’t install pubgm beta on iOS

[hallow gulch]

There seems to be a problem in the IOS beta, hopefully it'll get fixed soon.

[vocal pewter]

Pubm india wen

[storm flume]

Please refer to this channel's pinned messages for further information, @vocal pewter:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[rough cargo]

@potent heath I found thr codes on T trust me you aren't missing much it'd for like 7days.

[unkempt estuary]

This button never comes up!

[rough cargo]

@unkempt estuary go ti settings > scope > select quick scope switch

Very bottom.

[celest shadow]

Please use #emulator-support for further assistance, @devout palm.

[willow aurora]

@sick shale My internet is all working fine and region is the same selected as per the region.

[night cloak]

Can I get the official PUBGM logo?

[red dove]

@mortal apex could you help me with the stolen account issues that I'm having?

[sick shale]

https://www.pubgmobile.com/en/event/brandassets/

[sick shale]

@night cloak You may also refer to subpoint 3.23 in #faq for the guidelines

[red dove]

Who ever has my account is currently playing the game

[sick shale]

Please contact customer service via login screen

[night cloak]

Awesome man! Thanks..have a great day/night ahead.

[red dove]

I did and I was wondering if I could to talk a human

[sick shale]

Did you receive any response? If yes, provide a screenshot of it

[red dove]

Only bot chat is available

[proven crescent]

Seriously?

How on earth is this even wrong?

[red dove]

I did get a response but it only gives me the main email address to send them an email towards

[hallow gulch]

The quiz is probably programmed with questions before the ammo switch between guns. Feel free to report it in #old.

[proven crescent]

The event will be over before they fix it anyway🙄

[night cloak]

i accidentally deleted a friend from my pubg account. we had 3000+ synergy and over 400 matches together last season. i added them again. is there a way i can restore our synergy etc. ?

[hallow gulch]

For account related issues, you should contact customer support as the Email is meant for general inquiries only. Try again, or patiently wait for the next update for your issue to be fixed. In the meantime, i suggest you secure/update your login credentials.

[hallow gulch]

Unfortunately not.

[night cloak]

oh : (

[sick shale]

No, it's not possible

[red dove]

I changed my Google and fb passwords but I can still see them active on my play games app

I've checked for updates but there is non and I don't even know how I got hacked.

[hallow gulch]

If the account being used to access the game doesn't belong to you, state the issue to customer support to proceed with getting the unwanted social unlinked, @red dove.

[hallow gulch]

The game has been accessed from a modified version of the game, through your account. It has nothing to do with your device's updates.

[red dove]

Will I face any sort of punishment during the time period of me getting my account back?

[sick shale]

Any prohibited activity on the account will lead to a punishment, no mattet who operates it.

[worn lichen]

Hi

My account has been banned, and I don’t know the reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worn lichen.

[vernal mulch]

can't u guys change this. it's so hard 😩

[hallow gulch]

Don't hold back from sharing your feedback in #old.

[vernal mulch]

alright

[nocturne crane]

When is week 6?

[unkempt estuary]

Thankyou!

[glacial bramble]

Hi

[potent heath]

I thought it was permanent LOL thanks for saving me the time

[hallow gulch]

In a day, the date should display with the weekly minutes played on the left.

[potent heath]

I think on Wednesday

[sharp sequoia]

?

Why was I locked up for one day? I didn't break anything, I just reset the game and came into the game.

Help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sharp sequoia.

[balmy loom]

Ping?

[gray jolt]

Hi, my account was blocked, because of problem in TDM, please reconsider the solution and solve this problem
My id: 5128572970
Devise : iPhone 11
Wi-Fi : iPhone mac
Country: Ukraine 🇺🇦

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gray jolt.

[copper comet]

i got points reset for copying people game id and pasting them when trying to add them.

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @urban loom.

[hard quiver]

Hello

2 years ago I played with hack and I took ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hard quiver.

[copper comet]

hello

[celest shadow]

Please provide us with additional information, @copper comet.

[copper comet]

when i try adding people with their game id i got points reset for changing in data. All i does is copy people id and paste it in the search bar and instantly i got the message for violating the rules.

[celest shadow]

Can you please provide a screenshot of your issue?

[copper comet]

it already reset and they sent me a email of it

this happen less than 1 minutes then i login back with points reset. plus i didnt get ban

[celest shadow]

I understand the issue now. Your profile signature message contained something that violated PUBG MOBILE's terms of service. Hence, a reset was issued. For further information, feel free to refer to the terms of service:

▫️ https://www.pubgmobile.com/terms.html

Your first reset was issued without any punishments. However, since you failed to abide by the terms of service, and had inputted messages in your profile signature that violated the user agreement again, a signature and rating reset was issued as a punishment.

[copper comet]

okay thanks

[gray shale]

What kind of signature you Putted?? Because I also put signature in regional language

[gray shale]

Does it violate the user Agreement??

[night cloak]

@celest shadow hi, do u have any knowledge about the Chinese version of pubg by any chance u may be able to help me with my issue ??

[celest shadow]

If it does not violate PUBG MOBILE's terms of service, then it should be fine, @gray shale.

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, I unfortunately cannot assist you with other versions of the game, or an entirely different game.

[night cloak]

Okey thx

[severe fable]

Hello, I am having ms problem in the game. What is the reason? upload 10 dowloand 25 ?

[onyx ember]

Why did you guys took off vikendi map

[oak gale]

Hello my account has been hacked and stolen from me through gmail...
I have all the proof that it's been mine since season 2.
How can I possibly get it back?😭

[night cloak]

There is any app for reduce gun sound

?

[tired hare]

Which vpn is good for turkey

[hallow gulch]

Please report high ping issues in #old.

[hallow gulch]

The map is getting readjusted/major updates and will return in the future.

[storm flume]

Please contact the customer service for further assistance, @oak gale.

[hallow gulch]

No such thing.

[hallow gulch]

We do not recommend the usage of VPN, therefore we cannot suggest any.

[night cloak]

Gun sound is too high

[hallow gulch]

Many headphones are designed to suppress the sound once it passes a certain volume level. Though, i do not know about apps.

[night cloak]

Hm

[celest shadow]

Feel free to reduce the SFX volume via your game settings.

[heavy kiln]

I am lost my account

[night cloak]

But footsteps

[celest shadow]

In that case, you might want to endure it or lower your volume a little, @night cloak.

As that is a regional event, I am unfortunately unable to provide you any information since I do not have access to it. I will however forward your inquiry to moderators who may be able to help.

[hexed tartan]

hello how to fix inverted gyroscope? when i aim to the left it goes to the right same thing for downwards and upwards. i am using iphone xs max thanks

[zealous turret]

are you holding you're phone the correct way@hexed tartan

[hexed tartan]

i have been using gyro since i played pubgm

it just started last week

[celest shadow]

Feel free to refer to the event rules and/or keep yourself informed and updated by following the regional social media accounts, @vagrant tulip.

[celest shadow]

Please make sure that you orient your device in such a way that it is not facing downwards. If the issue persist, please install an application that allows you to check your gyroscope sensor.

[hexed tartan]

is it okay to download third party app? i wont be banned or something?

if so can you recommend me an app?

[sick shale]

Purpose of this app is just to calibrate your gyroscope sensor, and you don't have to use it during playing the game.

[hexed tartan]

okay thanks ill try to use it

[storm flume]

Please do not use languages other than English, @tawny mirage. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[past ice]

I changed the server by mistake, how can I return it to Europe

@celest shadow

[sick shale]

You can only change your server when the cooldown period ends.

[rotund patrol]

Ign:5907396392
STOLEN ACCOUNT
This account got hacked and the login details has been changed please ban it

[storm flume]

Please contact the customer service for further assistance, @rotund patrol.

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @maiden otter.

[fleet plaza]

Hi, I've been having this problem for a while now, is there anyway I can fix it?

[hallow gulch]

The solution to this issue specifically, is to wait for the next update. This happens when your account has been accessed through a modified version of the game, make sure you secure your login credentials.

[hexed tartan]

what app can i use for ios?

[night cloak]

The lucky spin of scar drop the bass doesn't want to open says event has ended what's the solution?

[hallow gulch]

You can browse the app store for such applications.

[west tendon]

where is scar l sping when we click to opeb lucky spin its say evend has ended

[stable berry]

I just got banned, reason violation of user agreement. And I do not remeber to do anything wrong since I started playing this game, like 3 years ago. Is this the place to get some help? ID: 569397917

[polar marsh]

Please refer to the private message from @polar marsh for further information, @stable berry.

[night cloak]

Spin of new scar says event has ended. Whats going on

[fleet plaza]

@hallow gulch when is the next update?

[hallow gulch]

Can you please provide a screenshot ?

[night cloak]

Check if yourself man I don't know why do you guys keep doing glitches and bugs

[hallow gulch]

We do not have an exact date.

[night cloak]

We were waiting for it then when the spin comes it doesn't want to open lol man

[hallow gulch]

Please report it in #old. I will forward the issue to the team for further information about this.

[sick shale]

It usually happens when a new spin/crate is released, give it some time and it will be available!

[night cloak]

@lime juniper yo girl look into the lucky spin thing doesn't want to open

Bro don't make some points on me and reputation. I'm respectful more than anyone you know.

[onyx plover]

why I can't open this event ?

[hallow gulch]

The event hasn't been released yet, it'll be available soon.

[night cloak]

20 minutes passed and it's not released?

[onyx plover]

@hallow gulch Okay thanks bro

[hallow gulch]

Please be patient, it usually takes an hour or so.

[onyx plover]

okay wanna be patiently .

[night cloak]

Let's see man while I don't trust any of you to be honest. Just trying to get rid of the questions nothing else at all.

[onyx plover]

I think must be waiting until to 3 am then will be released or more xD

[west tendon]

manually its coming to fix time like daily mission so today its first time that it takes time

[normal crystal]

Why scar L not avabile ??

Any one know why now allowed ??

[night cloak]

It is 3 am already and 4 am here in UAE but pubg are having breakfast of some birds

[sick shale]

It usually takes some time to be fully released to everyone, be patient please!

[normal crystal]

In egypt what time

When soon any one tell me ??

[hallow gulch]

@night cloak, @west tendon and @onyx plover. You may discuss this further in #pubg-mobile.

Avoid going off-topic please.

[hallow gulch]

In an hour or less.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @calm island. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

@lime juniper hi, so this streamer is playing live with hack now in facebook. https://fb.watch/4QGKnsKHaO/

[lime juniper]

Thank you for the report. I went ahead and took down the page. In the future, please report such through here:

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[fickle igloo]

Hii
I got banned I don’t know why for the second time
First time one day in season 17
Now i got 3 dayas
I’m downloading the game from Apple store
Please help me this is unfair to me
I love this game very much
Helppp

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fickle igloo.

[autumn ermine]

Talha#0105
Id:559582655
Ign:亗爪丨ムれG亗
Frozen for 2 months due to abnormalities detected in emulator. Up to date in latest version..

But i play on mobile and i donont use 3rd party apps and any kind of cheeting tool .. Unban my pubg account ..

[polar marsh]

Please refer to the private message from @polar marsh for further information, @autumn ermine.

[manic reef]

I was started a match in metro and before it began I tried to change my settings and accidentally clicked lobby and it sent me back, and when I checked my inventory I did not have my lvl 6 backpack, lvl 3 helmet, and a lvl 3 body armor.

[feral forge]

unfortunately, you cannot get your lost metro items back.

[manic reef]

Dam, thank you

That does suck because I waisted hours trying to earn the money to by the lvl 6 backpack and now it's just lost

[hallow gulch]

Be extra careful next time.

[arctic niche]

My id is ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @arctic niche.

[manic reef]

It wasn't even my fault the game lagged.

I was playing basic mode to.

It was supposed to give me my stuff back.

[lilac coral]

hi guys, just want to ask about a specific achievement

[feral forge]

yes?

[lilac coral]

about this sharpshooter achievement

do i need to have 3quick headshot kills?

or i can do it like kill by kill even it takes long

[feral forge]

this one yes.

[lilac coral]

i did it with my last game but it didnt count

i used the awm

[feral forge]

are you sure all the headshots were 50m away?

[lilac coral]

yes i made sure

[feral forge]

in a row?

[lilac coral]

60 60 then around 170m for the last one

yes

[feral forge]

what's your tier?

[lilac coral]

plat5

i can give you the match screenshot if you need it

[feral forge]

sure.

[heavy vortex]

The accuracy and headshot percent should both be 100%.Make sure to do that and don't kill anymore with the gun you used to kill the 3 . @lilac coral

And you will complete it without any problem.

[lilac coral]

i cant kill with any of my guns just a sniper?

[heavy vortex]

For example you used awm for the 3 kills for the achievement. Don't use awm after that or it won't complete the achievement. It's pretty complicated.

[lilac coral]

oh okay, i used the awm for my 4th kill thats why it didnt count

thanks man

[heavy vortex]

Make sure you have your accuracy and headshot Percent 100.And you do it in 3 shots.

[lilac coral]

okay man thanks, appreciate it

[heavy vortex]

Good luck🙂

[grizzled barn]

Hello, my account has been hacked since September 1, 2020, I have already tried to contact customer service in the games but I have not had satisfactory answers since that time, the hacker to enter a Wechat social networks in the games. I hope you do your best for your client but it's been 7 months since I could play, please try to help me recover my account, thank you,
waiting for your reply.
My best regards

[feral forge]

is wechat the only linked method to your pubgm account? @grizzled barn

[covert mason]

where can i promote carding uc?

[sick shale]

@covert mason This isn't allowed and against PUBG MOBILE's terms of service.

[covert mason]

i meant report sorry @sick shale

[grizzled barn]

my account is linked on facebook and may but the hacker used wechat to log in

[covert mason]

i have his id and proof @sick shale

he sent it on chat ingame

[feral forge]

what happened after you sent all the prove to the in game customer service? what was their response?

[grizzled barn]

they said they will send my file to a responsible service and I've been waiting for 7 months

[feral forge]

did you send them a reminder to the ticket?

[grizzled barn]

Yes, but the support respond 1month every time

[feral forge]

try to start a new conversation with them.

[sick shale]

Click on their profile picture from the chat then Report player and select the issue Ad

[grizzled barn]

normally they respond in how long

[feral forge]

after you sent all the prove, the customer service will usually unlink a social media within 60 days.

[grizzled barn]

and if i lose my account during all this time what do i do with but thousands of euros i wasted in there, i have already waited a long time?

[feral forge]

your account is your own responsibility, you should secure your own linked method to the game, it is always recommended to enable 2FA to keep your own social media safe, and do not share them to any untrusted third-party websites.

[grizzled barn]

i have another question, after1,3,7 ban, when is the next level ban? 10years?

1,3,7days

[sand path]

There is no specific pattern, you may be banned directly for 10 years, your question is irrelevant.

[blazing thistle]

Good day

[compact latch]

Why does the game cheat and favor some over others in firefights??? Either this game is broken or it cheats. Hitmarkers mean nothing when i hit people with 20 rounds with no effect but yet i get put down wth 2 shots. How is this fairplay????

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @compact latch. You can also submit a report in #old in compliance with the channel's pinned instructions.

[quiet gazelle]

Hello, my account has been hacked since january 8, 2020, I have already tried to contact customer service in the games but I have not had satisfactory answers since that time, the hacker to enter a Twitter social networks in the games. I hope you do your best for your client , i still can login with my another linked account but cant unlink the twitter.please try to help me recover my account, thank you,
waiting for your reply.
My best regards

[storm flume]

Please contact the customer service for further assistance, @quiet gazelle.

[quiet gazelle]

I am doing even after every 5 minutes. But nothing happened

[quiet gazelle]

I am purchasing uc and the hacker wastes on absurd things please help me

[sand path]

Don't purchase uc until it is recovered by the CS in-game.

[quiet gazelle]

How can i recover it please give any suggestion

[thin otter]

They can't help bro

[quiet gazelle]

This is not my issue

[thin otter]

My Uc was also wasted

[quiet gazelle]

I can login but the hacker is also able to login

[neat mason]

Hacker is messin with my account, just now.

I tried to login to check if tencent Cs replied to my chat tool, but rather saw this.

Device im using right now is an iphone 12 pro and not jailbroken.

Im trying to reach out tencent CS regarding unauthorised login in order to prevent this scenario after knowing that my account was hacked.

Im very much aware of the terms and agreement, but also try to reconsider that their might be some holes or anything in the system. I never gave any info regarding any of my accounts nor opened phishing or malware as far as I am very much aware of.

If my account will be banned for this reason, atleast please hear me out as your loyal customer for years and a quite spender to reconsider and try to check my log in logs in your system.

I always purchase UC in your app, with this regards, im sharing quite sensitive informations with your company. Also, CS asked for screenshot of my receipt, of which I complied. With this pressing concern, the receipt includes my whole name and address, I’m a bit unsure of my security (cyber) as of the moment as the hacker might also have access to the same in game chat support tool, or please enlighten me if not.

If the CS can start to atleast acknowledge the receipt of my screenshot ls shared in the in game chat support tool, i will appreciate it a lot.

Also, I already sent an email intended professionaly in tencent Pubgm cs email, hope you can set a time to read it.

Im very thankful for the developers and pubgm team, also the community for giving me such a wonderful experience in a short time. I really love the game, but please dont push me to hate it

Thank you,

[thin otter]

My friends told me that
The hacker used some anynomus voice while talking to them

[quiet gazelle]

Hello, my account has been hacked since january 8, 2020, I have already tried to contact customer service in the games but I have not had satisfactory answers since that time, the hacker to enter a Twitter social networks in the games. I hope you do your best for your client , i still can login with my another linked account but cant unlink the twitter.please try to help me recover my account, thank you,
waiting for your reply.
My best regards

[night cloak]

we wont be able to help you from discord.only customer service can help you

[quiet gazelle]

How they?
They are not even replying

[night cloak]

what was was their last response?

[quiet gazelle]

They replied and the msg was that announcement, about the ban of india.

Nothing else

[night cloak]

we wont be able to help you with that

[quiet gazelle]

I have been suggested by a youtuber to go to discord they will help u. I came here with the same hope that u guys will. Plz help me.

[quiet gazelle]

What i have to do now

[night cloak]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team. They are not part of Tencent Games and they are not in the same building as the in-game customer support team.

@quiet gazelleAs we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[quiet gazelle]

😭😭😭

[pale surge]

Hey I'm getting network issue in PUBG KR I have good WiFi connection but still getting network issue any solution?

[lime juniper]

Can you please provide the server and the user identifications?

[night cloak]

We only provide support for Global version of the game

[pale surge]

Then where can I get support for KR version?

[storm flume]

Please refer to this channel's pinned messages for further information, @pale surge:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[pale surge]

OK

[lime juniper]

What about the rest?

[cursive pulsar]

how can i see this leaderboard?

[night cloak]

in the rank section

[cursive pulsar]

actually i want to see squad wins etc

[ionic cloak]

how can I remove linking a Facebook account from a blocked PUBG account for 10 years?

[compact latch]

Lol reporting to the ones that are facilitating cheats does nothing

[languid gust]

so right now I have 2 accounts linked to my pubgm account, facebook and twitter. I changed my pfp for twitter and wanna use it as pubgm but the only option is my facebook pfp not twitter. is there a way to switch it

[night cloak]

login with twitter

what is unraked and why im unranked ?

refer subpoint 3.14 in #faq

?

thanks

[mighty cape]

I just wanna ask something when we play from like many seasons we don’t get flavor and other that started now get it and you gotta.be kidding me

I meant glacier m4

[feral forge]

all crates are luck based, there’s nothing that we can do about it. @mighty cape

[night quail]

Hello ,Can Tell me how I can restore an account with a ten-year ban. Some Arabs have campaigned false reports to lose the hashtag?😔

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night quail.

[proven crescent]

What is this?

I am very certain it was the elite operative set that got second place so why is this female racer set discounted instead of that?

[spring rampart]

i get banned 😦 pls unban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spring rampart.

[celest shadow]

You cannot. Feel free to use another social account instead if you want to link it to your new account.

[patent moat]

If I higher the resolution on a phones settings will it be set to those settings in PUBG even on Smooth graphics?

Whether if it's high or low resolution

[celest shadow]

I do not know of this event since it does not seem like it is available in my region. If you have concerns with it, please submit them to #old with the regular details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

[celest shadow]

On a technical level, yes it should even if your graphical settings in PUBG MOBILE is set to smooth.

[proven crescent]

I am in turkey region, it was part of an event where you log in to get 2 votes and share to get 2 more and you could vote for outfits there was a total of 6 or 8 can’t remember but yeah the top 1 was gonna get 90% discount which it did and that’s the lady bug set, the top 2 voted outfit would go 70% discount which was elite operative set but now that the event is over and you cannot vote anymore the outfit that is 70% off is another set instead of the elite operative set

[celest shadow]

Thank you for the explanation, I understand and remember the event now. Perhaps players casted their votes before the event ended and the outfits' rankings changed and the result was what you currently have in the Shop.

[night cloak]

@celest shadow

I got a question

[celest shadow]

Yes! How can we help you?

[night cloak]

So I’ve played 200 matches in karakin and won 90 matches ight? but the thing is after we wipe out the whole map there is this always one bot stays afk or teleports below the map

The match goes for 15+ minutes

Is there a way that you can tell error to fix this

90% of the time bots stays under the map

Instead of finishing the game within 8 minutes thanks to bots it takes 15 minutes to finish it

I could play another match for that time

[celest shadow]

We noticed some players reporting this as well. If you can provide a short screen recording and report it to #old with your regular details, that would be very helpful to forward it.

[night cloak]

Dang I haven’t screen recorded

But I’ll next time

Thanks tho

[celest shadow]

No worries, you can report it for now and send me the screen recording privately if you encounter it again.

[night cloak]

Ight thanks homie much love

[true shadow]

i dont play karakin i only play livik cause of pro players coming in karakin

[night cloak]

Also I’ve heard rumors that if you buy UC from Midasbuy the amount of materials or mythic chances goes up by alot

[true shadow]

ohh

thanks for telling

[night cloak]

At least that’s what my friend told me he got mythic fashion 😩

[true shadow]

my freind has mythic fashion title

and i literally got only 4 mythics

[celest shadow]

Feel free to use the discussion channels, @true shadow and @night cloak: #chat or #pubg-mobile. Thank you.

[true shadow]

ok

[night cloak]

Got it chief

[celest shadow]

Can only be rumours. Never heard of it before.

[night cloak]

Maybe it’s true

[true shadow]

but @celest shadow people get free uc by midasbuy

[celest shadow]

Yes, you can get additional UC as a bonus when purchasing from https://www.pubgmobile.com/pay.

[night cloak]

I don’t understand why midasbuy gives extra 300 UC for 100$ compared to ingame store

[true shadow]

no but they get uc buy collecting silver for free in razor gold.com and then they buy 1800 uc and then they get voucher code and then they write the code in redeem at midasbuy and they get 1800 uc

this is a trick which even i have tried @celest shadow

[celest shadow]

Feel free to use #pubg-mobile for further discussion.

[true shadow]

but i needed support for this 😢 i want to confirm that this is legal or not

[celest shadow]

We only recommend players to purchase UC from the in-game system or through https://www.pubgmobile.com/pay.

[true shadow]

can we buy from midasbuy?

[celest shadow]

https://www.pubgmobile.com/pay is Midasbuy, this is the official link.

[true shadow]

ok ty

bye

[vocal jolt]

They are saying that my emulator is updated, but my emulator is fully update

[night cloak]

👀 that is not global version

[vocal jolt]

Id:7313310468

[night cloak]

👀 and that is not of this update

[vocal jolt]

It is PUBG mobile Lite

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @vocal jolt.

[night cloak]

Could someone give me a hint to this question? I've played pubg mobile for 3 years since launch. So i need a hint.

I only need a hint

@night cloak k i will dm u

[celest shadow]

The capacity is 250, @night cloak.*

[night cloak]

@celest shadow why 270? The max capacity is 450

Theres no 450 in the multiple choice

[celest shadow]

That is when you combine your utility belt capacity and your vest capacity.

[night cloak]

Ohhhhhhhhhh

Now i get it

Thank u!

[celest shadow]

My apologies, the answer should be 250.

[solemn yacht]

My Pubg Account Was Hacked Before three months . I have Alot Of Msg Pubg Customer care. I have provide all things related My Account. they Didn't Any help me.

Please help

Me

[patent moat]

I saw your reply late but thanks Piston👳👳👳

[cedar ibex]

What is the official way to get redeem codes for various items which can be redeemed in the redemption store of PUBGM,like is there an official website,social handle or what?

[night cloak]

To find redeem codes Check images posted by PUBG MOBILE on their social media platforms like Instagram,Facebook,Twitter etc.If you check the images carefully you will find it.If you find the code but couldn't redeem it it means it was redeemed by someone else.You can find redeem codes in images posted in #news

@cedar ibex ^^

[cedar ibex]

@night cloak sorry,i didnt understand

[night cloak]

check images posted on official social media platforms of PUBG Mobile or PUBG Mobile esports if you check images carefully you will find some

[proven crescent]

It’s 270

[night cloak]

Lol

Go in cheer park

Take bag and see the capacity

Ez

[storm flume]

Please avoid going off-topic, . You may have unrelated conversations in #chat.

[cedar ibex]

@night cloak u wont believe this but the time u sent this msg the only thing discord was showing me is u tagging me -_- and not the whole msg

[night cloak]

Can anyone tell me how role work here

How to get elite , ultimate role etc etc

[storm flume]

Your level is defined by your Discord server activity, @night cloak. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to change nickname.
:white_small_square: 20 | <@&440672686729854987>: Ability to use external emojis.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to stream video.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

[night cloak]

Oo

[normal fulcrum]

And please use #discord for queries related to discord server

[night cloak]

Thanks

[lament beacon]

how to unlink email in pubgm?

[strong portal]

I can’t login to pubg mobile beta

[normal fulcrum]

Unfortunately the email cannot be unlinked due to security reasons. You can still unlink one of the two social media you have connected

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @strong portal.

[lament beacon]

i want to unlink my email, any other solution?

[normal fulcrum]

No

[strong portal]

it says so and even if i press verify it is not verified.

[fast root]

Hello sir/ma'am

This is Shakir Gehlot and i am using this pubg ID 5245005167 from season 3
also my ID was linked with my facebook account which is also linked with
gmail account [e-mail] and still i am using this FACEBOOK
ACCOUNT at present but on 28th January i got message that my facebook
account is disabled, also i have got recovered my facebook account at that
time by showing my identity that this account belongs to me. But when my
facebook account has recovered after that my Pubg ID got unlinked with
facebook account and someone has changed the username, and he/she has
linked that ID with some other social sites. Which means that my pubg ID
either got stolen or hacked by someone. I want my account back because i
was using that account from many years. Right now i'm having my facebook
account and whatever formalities you will required for the verification to
proof my identity(nationality identity) that this ID 5245005167 is belongs
to me. Also i have made many payments with by card, play store and many
more. My facebook account through which i have made my pubg account is with
me but now my pubg ID got unlinked. My account has hacked, someone else is
using my account i want my account back as soon as possible. Not from 6-7
months i was using that ID from season 3. Please make sure that i will get
my account back.

[normal fulcrum]

@strong portal

[strong portal]

Okay thank you 🙂

[storm flume]

Please contact the customer service for further assistance, @fast root.

[fast root]

WHERE?

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @fast root.

[gilded lance]

Emulator support got deleted?

[storm flume]

You can now access #emulator-chat and #emulator-support, @gilded lance. Revert this at any time by sending .emulator in #481204134859505684.

[gilded lance]

@onyx dagger

I play on phone and emulator

Cant i get access to both?

The role

[celest shadow]

You can access the emulator channels now.

[gilded lance]

No the role

I dont have android role

[celest shadow]

The Android and iOS roles have been removed, @gilded lance.

[gilded lance]

Ok

[drifting loom]

bro where do i go plz help me

emulaotr spupport cant solve it

@celest shadow help plz

[celest shadow]

Please use #emulator-support for further assistance, @drifting loom.

[rancid wave]

@celest shadow Please help me my first acc is lost and my second is banned wtf please help me get my second acc back please id 5800695381

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rancid wave.

[celest shadow]

Please only use the official Gameloop emulator, @drifting loom.

[chrome steppe]

@celest shadow email id or pass was correct but however failed to login try again later problem

[jaunty cairn]

tinst.exe error problem and now not install gameloop

[tidal adder]

Any one tell me where should I report hacker

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @tidal adder. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

You can now access #emulator-chat and #emulator-support, @jaunty cairn. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please try again later.

[tidal adder]

Ok thanks

[torn surge]

Hi, my name is victor. This morning when I was scrolling down in the Instagram I found about an advertisement from PUBG and I clicked it because it's says this advertisement was sponsored by the PUBG mobile. But after I got the rewards and confirm my account, when I go to the PUBG mobile application, my account can't be login and from the application says my account was logged out with the new version, please update and login again. Can you check about this?? my username in the account is HHSxvmryo for the ID I forgot that. Thanks

[chrome steppe]

When

[storm flume]

Please contact the customer service for further assistance, @torn surge.

[torn surge]

I alredy done that

But nothing happen

[night cloak]

lol

[woven cove]

Can anyone help me?

Android user

[storm flume]

Please contact the customer service for further assistance, @woven cove.

[woven cove]

Ingame or here?

[feral forge]

in game.

@night cloak If there are not enough players playing that specific mode, map and perspective combination in your selected server, your match making time will be longer than usual, especially in duo and solo.

[woven cove]

Can you help me? @feral forge

[feral forge]

you may refer to 5.4 in #faq, contact the in game customer support for further assistance.

[woven cove]

Thanks!

How long does this work?

[normal fulcrum]

Unfortunately, we are unable to rpovide you TAT of their reply or resolution of the issue @woven cove

[woven cove]

Okay. Thank you!

I have a question

Last month someone accessed my account and change the ign,server(middle east) and flag. I don't know how they got access to my account because I'm not doing some phishing.

[echo plank]

hey i have a little problem to lunch the new erangel theme on the beta version that say check your connection and it's just on this mode and I can luch erangel with out the mode

[mortal apex]

We do only provide support for the global English version of PUBG MOBILE, @echo plank.

[floral plume]

Where is the discord channel gone for reporting cheaters

?

@mortal apex

[mortal apex]

Please make sure that you have enabled the 2FA option and log out from all devices.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @floral plume. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[woven cove]

I have 2FA on my Google and Facebook

[astral escarp]

I need to know what ip the game runs on in europe.

[limpid plume]

Hey there!!

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @limpid plume. Remember to read through #faq before asking questions in the support channels.

[floral plume]

https://docs.google.com/forms/d/e/1FAIpQLSc4OjEgxlYpcAO7zkd9-jLNvkB3nZRsrkMv-IqVII6EnL0DnQ/viewform can i report via this link

[limpid plume]

I need official emulator for my desktop. Can anyone provide that?

[celest shadow]

You can use https://bit.ly/3uDSJZv to report cheaters, @floral plume.

[storm flume]

You can now access #emulator-chat and #emulator-support, @limpid plume. Revert this at any time by sending .emulator in #481204134859505684.

[floral plume]

I just have the YouTube channel link providing cheats

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @floral plume.

[celest shadow]

You can use this instead.

[winter acorn]

Where can i sign for reopening the account which has been banned for nothing ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @winter acorn.

[mortal apex]

At this point, the only thing you can do, is to contact the customer support in-game. Please provide them all the details, in order to get assistance.

[round charm]

Hello, I have a three touch problem. Can anyone help me? I play on the device Samsung with 7. I use Google translator, sorry)

[pure shoal]

I had updated my game when the season came.now someday ago I also updated the 350mb update and now I received this update

[round charm]

When you press the screen with three fingers at the same time, the sensor stops responding to pressing

[woven cove]

Aight. Thanjs

[silver musk]

Hi i try to contact but no answers from him

[feral forge]

no self promotion please, you may want to go through our #735483472432594994 first, @wise marten.

[hearty garnet]

how long is Revan X suit? from 17.4 until when?

[silver musk]

From pubgm support

[hearty garnet]

@silver musk it take time until they answer

[celest shadow]

Further information will be made available when the event is released on April 17. Stay tuned until then.

[lusty bone]

my account was hacked

[storm flume]

Please contact the customer service for further assistance, @lusty bone.

[lusty bone]

the support service is not responding

[astral escarp]

I have two accounts in front of me, mine is not reacting to the checks, and it has the visual and movement with problems and my friend's account normally moves. Can you help me solve the problem?

[chrome steppe]

@celest shadow how to solve this problem??

[lusty bone]

how can i contact live support? in-game bot does not help

[feral forge]

you will have to answer the bot’s question correctly, to be redirect to a live staff.

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @chrome steppe.

[astral escarp]

For months, I have had problems with my account and after many attempts on the server nobody has helped me, is it possible to have a moment's attention from any staff member?

[cunning rivet]

@here can someone help me to donload pubg mobile

[night cloak]

where are you from?

[cunning rivet]

indi

india

[night cloak]

state your issue

@cunning rivet As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[urban eagle]

What about my account getting hacked without any notification. I had 2 factor in all my social media still hacker hacked only my pubg acc.social media passwords are same not changed.

[night cloak]

protecting your account is your responsibility

[astral escarp]

The character and vision together with all the sensitivities are very slow. In order to respond to a shift, the game is slow and travelling so late.

@night cloak

[lost carbon]

Hi there i cannot report cheater why?

https://youtube.com/watch?v=33wZjFEBLow&feature=share

[night cloak]

use this link to report cheaters https://bit.ly/3uDSJZv

[night cloak]

Can you wait for some time i didnt understand you

[astral escarp]

Should I add some more details?

[hearty garnet]

Thank u Piston❤😊 i will wait

[normal veldt]

haay

[olive dove]

Hello @normal veldt , how can i help you?

[golden bough]

Login problem

Only this loding after auto back

Please solve my problem

My character ID 5184500589

And my fb email : [e-mail]

[wise marten]

Pls help

[storm flume]

Please refer to subpoint 4.8 in #faq for further information, @golden bough.

[olive dove]

@wise marten self promotion is not allowed, please avoid sending such links.

[wise marten]

Ohkk
Sorry

From where. I can get help ?

[olive dove]

what kind of help are you looking for?

[wise marten]

I am new on youtube

[olive dove]

Good luck!
This is pubg mobile support channel, we can't help with your inquiry.
Please go through the server #735483472432594994 and maybe discuss unrelated topics in #chat .

[wise marten]

Ok ❤️

[tribal walrus]

Hey any one help about ban/unban account inquiry where tp do?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tribal walrus.

[sleek abyss]

Here like whenever I purchase room card it happens like this.

Any1 knows the solution of this plz lemme know if yes

[mortal apex]

Have you bought a room card days before, @sleek abyss?

[sleek abyss]

Yeah like a week ago

But very long time ago

[mortal apex]

It doesn't show how many days are left?

[sleek abyss]

Yes

That's wut I am confused about

@mortal apex

[mortal apex]

Can you please uninstall and reinstall again the game?

[sleek abyss]

Yes I am trying!

[mortal apex]

Feel free to let us know here, if the issue persists.

[sleek abyss]

Okay sure!

[sleek abyss]

@mortal apex It didn't worked

It says the same thing

@mortal apex

[low adder]

😩 😩 😩

[sleek abyss]

<@&481161015728406538> Plz som1 help me out

@low adder Can u help?

[quick lynx]

I think the time to get a room card shouldn't be 10 days, it can be 3 days

[sleek abyss]

IK THAT

but y is it happening like this then

[somber peak]

@polar marsh Pls help me with recovering my account which has lost

[olive dove]

No need to mention the mod role unless it is an emergency.
It seems like your clan shop is bugged, please report this in -game.

[somber peak]

I will give any information that you will ask

[storm flume]

Please contact the customer service for further assistance, @somber peak.

[sleek abyss]

Ok

@somber peak Can u help me?

[olive dove]

Feel free to state your feedback in here #old .

[mortal apex]

Please do as referred above, try to contact in-game.

[sleek abyss]

Okay

Sure!

[somber peak]

@olive dove can you help me with my account? It has been stolen

[olive dove]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[somber peak]

They will answer me? @olive dove

Because i tryed to do that, but they aren't replying

[turbid radish]

Where chat reports

[ancient sundial]

What if we don't have the VIDEO evidence?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @turbid radish. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report through https://bit.ly/3uDSJZv.

[night cloak]

Report him ingame

[olive dove]

The customer service receives an enormous number of requests every day. It takes time to review all of them. A support agent will contact you as soon as possible. We kindly ask for your patience and understanding while they get to your request.

[turbid radish]

@night cloak whay not have chat😕

[somber peak]

@olive dove thats clear, another question, Will bot answer me?(Pubg bot)

[olive dove]

Due to the enormous number of requests a bot is needed to log all these cases.
So follow the steps and you will get assisted.

[somber peak]

Thank you for all information that you give me@olive dove 😊

[olive dove]

You are welcome, good luck!

[elder raptor]

https://www.facebook.com/N0rootGaming/videos/114708660621633/ @Error 403 Live full hack

[sleek abyss]

How does accounts get stolen lel?

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @elder raptor.

[somber peak]

They hacked my Facebook@sleek abyss

[storm flume]

Please avoid going off-topic, @sleek abyss. You may have unrelated conversations in #chat.

[sleek abyss]

Ow KKKKK that's y I don't use facbook to open any account I always use google play games

[sleek abyss]

K Np

[devout briar]

I need to change my region back to Pakistan

[night cloak]

Join pakistan regional server and request a region change there

[solid briar]

Account has been hacked

[night cloak]

Contact customer service

[jolly forum]

Hello .. Is there any volunteer. Just a question if you please

[night cloak]

ask it here

[jolly forum]

My brother plays on iPad 7..and he never played with cheat tools..and today he is surprised by the band for a day with removing his points to bronz

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jolly forum.

[night cloak]

Some hacker added his login to my account and I need to unlink it asa

Contact customer service

I tried to contact pubg customer service but they will take up 60 days

Then hacker said he will use hacks and ban my id

Hi

Hello, I was banned to the innocent place. Can you help?

[polar marsh]

Please refer to subpoint 2.12 in #faq for further information, @night cloak.

[night cloak]

I have a glitch or whatever you say?
That is the event clown shop is currently going off from map and Secondly we are unable to buy something for clown shop it says ..

Failed to craft , data error

[hidden nebula]

Hello i have a problem

[high frost]

Within how many days will the PUBG team responds if i file claim?

[hidden nebula]

I want admin

Pleas

[high frost]

@hidden nebulayou want admin to respond or you want to become admin

[hidden nebula]

I have a problem

[night cloak]

state your issue

[hidden nebula]

I want admin to speak with hime

i entered my id and i am sure and after i found that it is sent to another id

[night cloak]

Reply me

#old

[hidden nebula]

i used the midasbuy site i made my id i got between 100 dollars after when i got out i didn't find it loaded in my accaount

[night cloak]

contact midas buy support

[hidden nebula]

where i can find them

[sick shale]

[e-mail]

[hidden nebula]

Help me pleas

[sick shale]

If no reply is delivered within a reasonable time, then your only option is to wait until the specified date.

You have informed for several times that we provide community support only for the Global version of PUBG MOBILE.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.