questions

[long rose]

when will version 1.4 out officially for ios?

[forest arrow]

Still in beta

Login through game center and then link Facebook

[sick shale]

So you can still login to your game account through Game Center ?

[short mist]

I let a guy in my competitive team to play on it for a scrim but a week after i noticed I couldn’t login though Facebook

[short mist]

Yes

[short mist]

I can’t do that anymore, he has his account linked, and i tried to unlinked it n he join n we got banned cuz the unliked process couldn’t go through

[polar marsh]

Please refer to the private message from @polar marsh for further information, @short mist.

[long rose]

@polar marsh can you downgrde my acc to 1.3?

[wind glacier]

Hi, I also have a video in which I played solo and I was killed by two players who were the team you can help me.

[feral forge]

teamers should be reported in-game. @wind glacier

[wind glacier]

Ok, thanks for the advice

[clear spindle]

Please contact the in-game customer service, @long rose you'll be able to play on that account when a new update is released.

[sudden sandal]

How can I download pubg m beta .14? I can't see the beta invite link in events

[olive dove]

Check the Events in the game, if you are invited you will get a link for the server to download the recent beta version.

[sudden sandal]

I can't see the beta invite link in events

They didn't invite me?😕

I really want to play it lol

[olive dove]

IF you can't see the test server Event, then you won't be able to access the beta version.

[sudden sandal]

[night cloak]

hllo

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[carmine copper]

Aaaaa karakin has so much bugs

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @carmine copper. You can also submit a report in #old in compliance with the channel's pinned instructions.

[rapid bramble]

Where is auto-pickup for sticky bombs? Atleast use the auto-pickup for frag because frags bombs are replaced by sticky bombs in Karakin.

[feral forge]

feel free to share your concerns and feedbacks in #old.

[velvet yacht]

Hello, I need help removing an intruder from my account. I have full access to both social media logins. Thats Facebook and Google Play. However theres is a third log in method that the game has that allows you to login with mobile number or email address. This is what the intruder linked to my account. I cannot see it as Im not from any of the regions that allows me to use such log in methods. I have proof of ownership etc. Just need assistance / support.

[storm flume]

Please contact the customer service for further assistance, @velvet yacht.

[velvet yacht]

if it was working I wouldn't be here. Its not responding to anything I type for some reason.

[old fable]

how he is lvl 38 and ranked and im the same lvl 38 and not ranked

@feral forge

[twilit mural]

Two turbo AOW Engine open in my emulator. So i want to keep Turbo AOW Engine-4.4 and delete 7.1 Beta version. So how i do that?

[storm flume]

You can now access #emulator-chat and #emulator-support, @twilit mural. Revert this at any time by sending .emulator in #481204134859505684.

[mortal apex]

You may ask it in #emulator-support.

[old fable]

@mortal apex

why im nott ranked

and the same guy at 23 is ranked at level 38

[mortal apex]

Hello! Your account is under a security check, please have patience and wait for the process to be over. You can try to contact the customer service in-game for that.

[night cloak]

Ban Tired of eating, please find a solution.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[old fable]

@mortal apex how long this security check takes ?

[mortal apex]

If they found that your account is not marked as a suspicious one, you will be unranked once the security check is over, @old fable.

[old fable]

@mortal apex okay

@mortal apex OMG

thnx

it's over now

[mortal apex]

Glad it’s all clear! Good luck!

[old fable]

love you and thank you

best MOD

[velvet yacht]

?

what about my issue...

[mortal apex]

Hello @velvet yacht!
Unfortunately we cannot do that much here, as we aren’t the ones who deal with account related issues. Only the Customer Service can help you with it. You can take this screenshot as reference in order to get assistance from one of the operators in-game:

[merry crane]

pubg m current market and emulator version

[gray shale]

I Need Help.. My sensitivity setting has been changed accidentally and New Sensitivity code has Been Generated. I tried with old sensitivity code but it is showing that it is Invalid code..

[sick shale]

Old code will be invalid when a new one is generated.

[merry crane]

can u tell me current market and emulator version pls i got ban 1 day

[gray shale]

But old code should be saved on server.. I will have to go Training again starting from zero

[sick shale]

Unfortunately no, only the last one will be usable

[storm flume]

You can now access #emulator-chat and #emulator-support, @merry crane. Revert this at any time by sending .emulator in #481204134859505684.

[sick shale]

@merry crane Ask in #emulator-support

[brisk crypt]

Any officials for oubg mobile here ?

[night cloak]

@brisk crypt No.

[reef kelp]

Hey guys

Is that a real pubg mobile page

Guys please help me out

My account been stolen by someone

[cursive pulsar]

is there any way to hide your "last online" in pubg?

[reef kelp]

The only thing that makes me forget all my problems in this life is pubg and he stole it from me

[night cloak]

@reef kelp For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

@cursive pulsar Unfortunately, no.

[reef kelp]

They didn't answer me

[night cloak]

i want to connect my account with phone number.recently i unlinked third email id by customer service.but when i give number and click verify then success popup come but i donot get any code in number.what should i do now?

[reef kelp]

The guy who stole my account he panned it for 1 week

[cursive pulsar]

@reef kelp you should be your own guard first

[reef kelp]

Guys come on

I'm really in trouble i need help

I spend too much money in the account

Someone talk to me this is not fair at all

[night cloak]

@reef kelp Did you provide all the requested info?

@night cloak The server might be busy. Could you try again later?

[reef kelp]

I can log in from Twitter and google play but he took the mail and the password

[night cloak]

That did not answer my question, @reef kelp.

[reef kelp]

The problem is i have tbe emil

Yeah i proved it

[night cloak]

When did you provide the information? (Date)

[night cloak]

sure.thanks

[reef kelp]

Before 20 minutes ago

[night cloak]

If you sent it 20 mins ago, let the customer service confirm the information. Have patience.

[vagrant copper]

New Bug where is everythings doesn't appears in the screen and everyone is just not moving , the killing progress is happening when nothing in the screen no enemy no fight is going on, i went throw this glitch a multiple time a day , and I recorded the same situationin in one of a classic match
My server is Eroupe
My ping ms is between 114 and 128

[reef kelp]

A have too many proofs that the account is mine videos pictures even all the receives

[night cloak]

@vagrant copper Use #old, please.

[reef kelp]

I've been play pubg for 3 years

No they told me they can't help because my account is panned at this moment

Once the pan is gone he'll panned 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @reef kelp.

[burnt cosmos]

I need support for emulator

[storm flume]

You can now access #emulator-chat and #emulator-support, @burnt cosmos. Revert this at any time by sending .emulator in #481204134859505684.

[compact kettle]

i have said it in the past it started with livik then every map the game was crashing without reason someone told me to uninstall web view and downgrade chrome i did all of them and nothing changed what should i do ?

[night cloak]

@vagrant forum

😡

hacker

changed my email and number

now i can't log in my account with number and email showing failed to log in

and when i want to forgot pass

showing incorrect number

@vital sluice

[plucky axle]

Are events different on each server?

[sick shale]

Each region, yes.

[night cloak]

@sick shale help me

[sick shale]

Please contact customer service from login screen.

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @compact kettle.

[night cloak]

tried but didn't got any response

[compact kettle]

yea hmm

[hallow gulch]

Changing your Email/phone number is not possible. Still, we are unable to assist you with such. Please wait for a reply from customer service.

[proven raven]

Why was my account blocked?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proven raven.

[onyx gazelle]

@cloud heron ban him

[cloud heron]

Wut?

[dense mango]

Is metro going away after this season? I sure hope not or I am going to be bumming bad!!!

[mortal apex]

Your account is under a security check, please have patience and wait for the process to be over. You can try to contact the customer service in-game for that.

[spare bison]

How long does this security check takes maam we have been waiting for 7 hours 😦

[mortal apex]

It might take some time. If they do not find any suspicious activities, then you will be unranked once the security check is over, @spare bison.

[hallow gulch]

Metro Royal is a permanent game mode, @dense mango.

[tall wagon]

Hallo I Need Halp

I change My server

Yesterday I change my server but this is south America for my mistake. I need Asia Server. Anyone Halp Me....!! 🥲 😭

[lusty hill]

The hackers and glitchers in metro are just getting worse. Is this ever going to be fixed?

[celest shadow]

You must wait for the 60-day cooldown before you can switch to another server, @tall wagon. Please be careful next time and read the notices displayed.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @lusty hill. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please avoid going off-topic, @dense mango. You may have unrelated conversations in #chat.

[lusty hill]

@storm flume ya we have tried this thousands of times and nothing ever gets done. Guess it’s just a cheater friendly game. You all should take advice from other game developers on how to fix your game Bc it is definitely the worst game I play when it comes to Cheaters

[dense mango]

We are talking about metro right? I thought that was on topic. There is a ron of hackers in that mode and its such a simple fix. Get rid of exoskeletans and noob tubes. Then you will have an awesome game!!!

[velvet yacht]

When we contact Customer Support In game about Account Related issues where do we get the reply? In our email or in the same chat?

[celest shadow]

Feel free to submit your feedbacks in #old, @lusty hill and @dense mango.

[celest shadow]

You will receive the response in the same conversation you contacted them from.

[dense mango]

Ok thanks @piston

[lusty hill]

@celest shadow ya it doesn’t work it never gets fixed! China hackers are literally at an all time high and they all play United States server to hack the game.

[velvet yacht]

so I can't close the game? or the chat? Remember it says it can take up to 60 days to get the problem resolved... So do I leave the game or chat open for 60 days or what?

[celest shadow]

Please give the developers time to improve the Metro Royale game mode, @lusty hill. It is important that you leave your feedback with as much details as possible. We hope you understand.

[celest shadow]

You can close your game and come back to the conversation by reopening your game and navigate back to the conversation with the customer service.

[velvet yacht]

Ok, thank you.

[little forum]

Hi i need support please

If any one can help me please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @little forum. Remember to read through #faq before asking questions in the support channels.

[little forum]

I have an issue and need support ?

[sudden raptor]

Hi my account has been suddenly banned for 10 years i havent broken any rules but i dont know why i have got banned.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sudden raptor.

[celest shadow]

Please state your issue, @little forum.

[little forum]

I got banned without any mistake

[polar marsh]

Please refer to the private message from @polar marsh for further information, @little forum.

[tall wagon]

@polar marsh I need Halp

[celest shadow]

You have been responded earlier, @tall wagon. Please refer to my message above.

You may ask your friends to invite you instead, @tall wagon.

[tall wagon]

I don't have a match in South America

no I playing solo to rank push in asia

[celest shadow]

Sorry, we cannot help you with this. You will need to wait for the cooldown before you can switch to another server.

[tall wagon]

Any way to switch my server.?

[celest shadow]

No.

[tall wagon]

😭

[tall wagon]

🥲

[grave pumice]

How are the earning points calculated?
😩

[opaque cloak]

Sa

[olive dove]

All talent championship?

[olive dove]

As, how can we help you?

[grave pumice]

No i just ask about the regular matches not championship 😅

[olive dove]

It depends on many factors like kill rate, survival rate, health recovery and team support, also the lobby you are getting matched with.

[quartz glade]

Hello , i got a problem in my account , is someone login in my account with newer version ? and i cant login with my account in any device

[storm flume]

Please contact the customer service for further assistance, @quartz glade.

[grave pumice]

k tnx

[exotic wadi]

Hi Guys

please fix this

found a bug / glitch in growing pack while playing on emulator

[merry sandal]

Please report it in #old, @exotic wadi.

[empty pike]

when Bunny Swimsuit will come amyone know?

[sick shale]

No information about upcoming items/crates or events.

[empty oriole]

Sorry I have a problem with Metro Royal

[sick shale]

What's it

[empty oriole]

Hello, today I entered the Metro Royal mode, left the game without completing the match, I was written that the waiting time was exceeded, and was thrown out in the lobby. Next, I found that almost ALL of my progress was deleted, the level is not displayed, although if you go into it, it is shown there, and the layout for more than 700 thousand metrorubbles was deleted!!! (Even the safe was deleted!!!) There are still the progresses of honor, command post, and inventory. Please help me, I just saved up for this inventory for a very long time.

Sry if my eng is bad(

I want to understand, is it ok or not

If it's ok, it's very bad mode

@sick shale can u help me?

Not help but explain

[half cedar]

A while ago I broke my iPad and the only thing connected to my PUBG account was Twitter but I deleted my account because I wasn’t using it but I forgot PUBG was hooked up to Twitter it’s been a year and I want to know is there anything I can do to get my account back. If you need proof I’ll provide whatever I can that you need

[sick shale]

@empty oriole I have no idea about this issue, did you just lose your inventory stuff?

[empty oriole]

Yes

Level came back

But

[sick shale]

It isn't possible to recover it.

[half cedar]

At all

I have a year and a half of grinding on it

[empty oriole]

I have inventory (right)

I lost everything on left

[sick shale]

Disconnecting from the match counts as a defeat and it's not possible to recover the lost items.

[empty oriole]

Ok

Thank you

But why I lost everything? I know that when u died u lost only backpack

But why safe deleted?

I have a lot of questions and don't have any answers))))

@sick shale thanks again

[sick shale]

There is a chance to lose gear items aswell.

[empty oriole]

Oh

[night cloak]

What's violating regulations???

[empty oriole]

Only eng?

[quartz glade]

server maintenance?

[sick shale]

Game rules

[sick shale]

Are you using a regional version of PUBG MOBILE?

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @quartz glade.

[quartz glade]

no i mean

the global

i have

[hallow gulch]

Can you please provide a screenshot?

[quartz glade]

its work

thank you.*

[night cloak]

What rules

[sick shale]

https://www.pubgmobile.com/terms.html

[fast night]

can i unlink ban pubg account from my social media

[sick shale]

What

[fast night]

hehe

my pubg acc is baned so can i unlink my fb from it

[fallow mason]

Yes , Go to Facebook and unlink it

[bitter torrent]

Hello. Transfer my account to Global Pubg Mobile. I accidentally entered the Vietnamese version. Not satisfied, the server does not work well.
ID: 5129777699

[sick shale]

That isn't possible.

[fast night]

for me ?

[sick shale]

No

[sick shale]

I'm not sure if it's possible to unlink it from Facebook settings, or if it will be possible to use the account again. You can try

[bitter torrent]

Everything you can do it all in the hands of pubg mobile

[gritty glade]

@sick shale @lime juniper
Id - 5247842922
see this, my friends account ban just 2 hours ago.. But check the date mentioned here? What is this? How it's possible?
And also without any reason.
I think someone's banned mistakenly transfer in this account.

[bitter torrent]

my account is 75 lvl. Before the 10th or 11th season were in the global, the Vietnamese version accidentally got into the Internet club. I need global and to top up my account via Midasbuy

Please transfer to the global version

[gritty glade]

It's not possible once you transferred your account to Vietnam version. You can't roll back!

[bitter torrent]

Do you want to delete your account? and don't play at all?

It's in their hands

Everything can be done

[night cloak]

Hello, Im founder etp esport, Estonian PUBGM server, with who I need to contact to make it official server PUBG Mobile Estonia server
Server Info:
2,7k members
Hosting 3x scrim per week
Active community
Country top players And results
National team

[magic talon]

Pubgm 1.4 Beta Invitation Event Ended?

[night cloak]

@lime juniper

[hallow gulch]

Once you login to the Vietnamese version, you can no longer play in the global version with the same account, no matter the reason. This is a restriction from the Vietnamese government and developers cannot do anything about it. So, unfortunately, for now, you'll have to either play your account in Vietnamese version or you can create a new account in the global version. Thank you for understanding.

[hallow gulch]

You need a beta invitation code to play.

[bitter torrent]

https://tenor.com/view/sad-blackish-anthony-anderson-tears-upset-gif-4988274

[hallow blaze]

hello my friend's account was stolen in the pubg mobile [phone]

[storm flume]

Please contact the customer service for further assistance, @hallow blaze.

[magic talon]

I Cant Find That Event.

[gritty glade]

@hallow gulch

[warm spade]

Is VPN use allowed? I live in England but play NA server with some friends so it would really help

[gritty glade]

Waiting for reply mods

[hallow gulch]

You can't see the beta invite link in events?

[onyx dagger]

Usage of VPN is not recommended.

[warm spade]

:((

But it would really help the ping?

[hallow gulch]

No such thing as a wrong ban.

[hallow gulch]

Possibly, but as mentioned by the cute mod, it's not recommended.

[warm spade]

Okayy

[night cloak]

I did not team up and use hacks why my account banned for violating regulations

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[gritty glade]

Midas banned is Right?
Serioton Banned is Right?
Mr. Spike banned is Right?
Cofin Banned is Right?
Just clear first before we start conversations

[night cloak]

Good evening, please help me. Someone hacked my account

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[celest shadow]

Please inform him to use the File Claim option to appeal to his suspension.

[gritty glade]

Only @celest shadow can help

[gritty glade]

Omg. I write name and it's here.
Faster

[celest shadow]

Remember that we cannot help players with suspended accounts or account related issues here on Discord.

[gritty glade]

@celest shadow yes. But how it's possible..if you check this character id by yourself, check career result, he played 25 matches today ( 8th April).
But ban shows 6th April?
What is this?

[celest shadow]

We do not have the ability to check into players' accounts and assist them as we are only volunteers. We hope you understand that we cannot help much in this regard other than redirect you to the proper methods and/or solution.

[gritty glade]

@celest shadow you know everything dear piston bro... Also i know you understanding our feelings. But what i can do except of reporting in Discord.
You clearly see that big flow in Tencent security department, where the account ban today but in NOTICE it shows 6th April, 2021.

[magic talon]

No event.

@hallow gulch ^^

[night cloak]

@celest shadow

Hello, Im founder etp esport, Estonian PUBGM server, with who I need to contact to make it official server PUBG Mobile Estonia server
Server Info:
2,7k members
Hosting 3x scrim per week
Active community
Country top players And results
National team

[celest shadow]

I am unfortunately unable to assist much in this. Sorry.

[gritty glade]

i am going to the Depression by this things. Btw thanks

[west sleet]

Hi, my facebook account got hacked and the hacker posted sexual content and I got banned, and I had my PUBM account linked to it and now I can't get it back and I spend a lot of money on it, does someone know how to get it back?

[celest shadow]

We are currently not looking to partner with any servers.

[hallow gulch]

If you do not see the event, it means you can't access the beta.

[tall temple]

Hello, PUBGMOBIL. i know that you are very busy due to the iarge number of messages. i had no problem with my account. my account has been banned for no reason and i swear to do or use external materials and that i play clean play and i make very careful to comply with the terms and integrity of the game i ask you to solve a problem as soon as possible because i am wronged. thank you, PUBGMOBIL the account id (61424778762) the name of the account user HAMADAœgh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tall temple.

[celest shadow]

Please contact the customer service of Facebook for further assistance:

▫️ https://www.facebook.com/help

[arctic swan]

What is going on im rank system
I did 15 kill i died in top 10 but i got -10
On crown 1 duo

Plz fix that

[hollow mountain]

Pubg beta version code generator link didn't show in my pubg global events😭😭

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @hollow mountain.

[night cloak]

Wait Why other server can make partners with You where is 1k members And we cant?

[languid gust]

how do I fix this? I already went to sensitivity and uploaded to cloud but it won’t work. I am trying to share my button layout

[night cloak]

There was offer some months ago to make it But we didnt had enough members

Now when we have we cant make?

[sick shale]

Restart the game and try again.

[night cloak]

do the chineese emulator visrion banned ?

How do i get my beta testing code there no option in pubg mobile

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @night cloak.

[celest shadow]

Feel free to refer to #discord, @night cloak.

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

You may use #emulator-support for further assistance, @night cloak.

[lofty locust]

Hey, why my ping is too high like 300 but my internet or wifi is well okay

[hallow gulch]

Please report high ping issues in #old.

[languid gust]

tried 5 times and wont work

[languid gust]

can anyone help

[sick shale]

Give me a moment to test it.

[scenic lynx]

https://youtu.be/pQbBxbfKWXo

3 weeks and its still happening, Have the dev's taken note of this yet is my question?

[vagrant copper]

@scenic lynx I don't think they even care

[sick shale]

Tap Save first to upload the layout to the could then you can Share it

[sick shale]

Please submit a report about this issue in #old.

[scenic lynx]

Is there an active developer or someone part of the game team that I could speak to because I have already done that @sick shale

[sick shale]

Nope, but the community team reads #old.

[scenic lynx]

Ah, I'll write it down there again then, Thank you for the support @sick shale

[night cloak]

Please make a karaken at least the size of a vikendy

[hallow gulch]

Feel free to share your feedback in #old.

[night cloak]

Map is too small to be played

[frigid wolf]

I have lost my beta test invitation code. I can get it back.

[sick shale]

How did you lose it?

[frigid wolf]

I have copied it but when I restart my mobile I have lost my code. Now beta test invitation is not available in my id. So how can i get it back

[sick shale]

Wait for the beta invitation tab to be available again, or

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @frigid wolf.

[night cloak]

Best MAP i have ever seen Thank you for removing ( VIKENDI )

If i change my server to KRJP will my ping be high

[hallow gulch]

Depends on your region + internet connection.

[night cloak]

Eu - ms 30

30-50

[hallow gulch]

You most likely will.

Stick to the server matching with your region.

[night cloak]

👍

[lapis mantle]

I need help any Pubg manager can help me? My account got hacked and the hacker has linked 3rd link to my pubg profile... 😭😭😭

I have spent over 1-2k€, on that account i dont want to lose it please someone help me to secure it 😭

[storm flume]

Please contact the customer service for further assistance, @lapis mantle.

[lapis mantle]

@storm flume where do i contact?

@storm flume i tryed to contact with them, they asked me to say when i started play pubgmobile , i explained them that i lost my old gmail so i cant answer that question, i shared to them tons of screen that i have bought alot of UC in my account and they still wont help me 😭😭

Hey guys

Helpppppppp meeeee

[devout hearth]

All talent championship full cheat gg

[lapis mantle]

How do i get off the 3rd linked Gmail, that hqckers has linked

[lapis mantle]

How do i get that email out of my account , it isnt mine hackers linked theyr gmail, by my mistake i acidently shared my facebook password 😭😭

[hallow gulch]

Unfortunately that's not possible. Please contact customer support for assistance.

[lapis mantle]

@hallow gulch i tryed to contact they asked me to tell when i started to play the game ,i explained them i lost my old gmail 😭 so i cant check when i downloaded pubgm , they asked for screen of my payments i sent them over 50 screens they sayd they cant help , what the reason of not helping me...

[devout hearth]

Will cheaters teams get banned during the crew ?

[lapis mantle]

I have spent ton of money. And i cant belive that my account is going to be gone , i earned Akm ghillie lion lvl 4 , romantic uzi lvl 4 , 6 season rp max and alot of things ,now im going to lose it???

[hallow gulch]

You will not be able to recover your account if you do not have all of the information requested by customer service.

[lapis mantle]

So you mean im freaking losing my account for ever?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @devout hearth. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[celest shadow]

Yes, they can get suspended if they have found to use cheats.

[lapis mantle]

@hallow gulch what the problem, they cant even remow it just by checking that my gmail, and facebook is conected to my account since 2020 , and the 3rd link has linked since like 4 days ago?

[lapis mantle]

How do i find out when i downloaded the game and made my first puncharse receipt? If i have lost my old gmail?

[hallow gulch]

The registration date of the account is needed. You'll be able to find the date of the first social linked to your PUBGM account through your achievements. As for your Gmail and payment receipts, You may contact customer support at Google in order to regain access to your account, hence get your receipts. You may refer to subpoint 2.8 in #faq for a direct link to Google's support page.

[lapis mantle]

@hallow gulch but how do i regain access to my account if i have lost my account so long time ago? They will need proof's to give me back it , its so long ago that i cant even remember my gamil name...

[hallow gulch]

Sadly without the following information, you will not be able to recover your account. Please be careful next time.

[lapis mantle]

Thanks all that you sayd didnt help me... So i guess i spent my money in this freaking game for free... Now everything is gone

[bitter epoch]

I received a message showing that I had been banned for 350 days due to uc when I was opening in classic Create and then this message went away and my account is still working normally, but I want to understand what is this sign that appeared to me?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bitter epoch.

[silver bison]

Hello I need help with something it's mostly about metro royal mode

[chilly lagoon]

Hello

anyone help me please

[night cloak]

will it ever give you back that you don't have to wait when we change the server

[chilly lagoon]

Why my account banned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @chilly lagoon.

[twin shadow]

Hello pubg,   I have mistakenly change my original server from Asia to KRJP server on season18. Therefore, I would like to request pubg to help me switch my server from KRJP to Asia server. My pubg nickname is D3athkisss id 5519647682. I cannot switch the server from the setting because it show not allow to switch server within 60days.  Please help solve this problem. Thank you very much. Best regards.

[night cloak]

unfortunately this is impossible to do so you will have to wait a certain amount of time

[tender siren]

hello, I found a YouTube channel that shoots reviews on configs, ban his channel here is the link https://www.youtube.com/channel/UCMhl127xK2ybMBaaks1yBMQ

[twin shadow]

@night cloak team pubg mobile should appreciate player who had spended money buying uc to this game and to this company. Please help solve the problem for switching my server back to Asia.

[night cloak]

if I change the server region will I be able to play with friends who have another server

[twin shadow]

Hello pubg,   I have mistakenly change my original server from Asia to KRJP server on season18. Therefore, I would like to request pubg to help me switch my server from KRJP to Asia server. My pubg nickname is D3athkisss id 5519647682. I cannot switch the server from the setting because it show not allow to switch server within 60days.  Please help solve this problem. Thank you very much. Best regards.

[grand rock]

How to delete my gest account

@feral forge oh its you again 🥺

Tnx for help

[feral forge]

oh sorry, if you reinstall the game or clear the app data it should delete your guess account too. @grand rock

[twin shadow]

Yes

[feral forge]

you have been answered, unfortunately, you will have to wait for the cooldown to be over to change your server again, and that's the only way. @twin shadow

[hallow gulch]

Yes, as long as you all are playing on the Global version.

[knotty relic]

i have a problem with midasbuy and i need any help about this issue

how i can contact support please ?

[hallow gulch]

You may contact midasbuy support at [e-mail].

[sweet igloo]

Hello, PUBG MOBILE. My private account was stolen by someone from me and changed all his information. I want to retrieve it please help

[storm flume]

Please contact the customer service for further assistance, @sweet igloo.

[sweet igloo]

Who ?

[hallow gulch]

Customer support in-game.

[knotty relic]

ok thank you .

[sweet igloo]

In PUBG ?

[hallow gulch]

Yes.

[sweet igloo]

Okay, when will I get the response?

[hallow gulch]

Once you state your issue clearly, absolutely.

[sweet igloo]

Ok, I don't know which option I chose to steal my account

..

[hallow gulch]

Click on the sheet icon on the top right corner.

[night cloak]

In the Semi-Finals of Crew Challange our group had hackers. They are 1. in our group and we are 3. We have video-proof what can we do?

If they can get banned we will play in the final

[sweet igloo]

Say that my account was stolen?

[smoky wigeon]

Hello, I need help, because I got banned for no reason. I don't know where to report this, and I'm loosing my daily rewards, for example rewards from subscription.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @smoky wigeon.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @night cloak. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[hallow gulch]

Yes. State how it was stolen, through which login methods etc...

[tiny moat]

How do you contact someone to recover a hacked account

@polar marsh

[unreal prawn]

Hello. There is an administrator or moderator on the network. Please write in person. your help is needed

[night cloak]

@unreal prawn Aloha! How can I help you?

@tiny moat Hey, we cannot do anything here in discord about the issue. You have to contact customer support in-game for any reports or feedbacks. You can contact customer support via the game settings. Refer to FAQ 5.4 in #faq for further instructions on how to contact support.

[unreal prawn]

a passenger appeared on my account and put my personal network on the decoupling

the fact is that I do not remember when I entered the game for the first time. there are no checks to provide when I threw the data. the fact that I cleared the mail without thinking that this would happen. but I know exactly from which card I replenished to Midasbay, I remember my first binding of gmail mail and I remember the nickname that stood before that. And there is a screenshot on which I entered the game through my brother via the link.

[hallow gulch]

If you do not have payment receipts and the registration date, recovering your account might not be possible.

[bitter bear]

Does anyone know how to get your pubg account back. I got hack 2 week ago I be try to get it back since . The hack changing my game ID. Does anyone know how? Help!

[zealous turret]

contact in game support @bitter bear

[languid gust]

so I want to make a new account with my main email but that email is currently being used by my facebook, would my stats be affected. example: [e-mail] is my main account but with facebook, I wanna use that email to make an alt but just the email not facebook

[bitter bear]

I try already one help me

[zealous turret]

what was the account linked to @bitter bear

[bitter bear]

Facebook that how it got hack

I’m still trying get it back too but is take so long

[zealous turret]

did you contact Facebook support @bitter bear

[bitter bear]

Yes but they been take so long

[hallow gulch]

You cannot link a facebook account that's already linked to another game. Not unless you unlink the facebook in question from your main.

[sand hare]

Username: ๛MAHMOD๛M4ッ
User ID: 5188661015
I have problem

[storm flume]

Please contact the customer service for further assistance, @sand hare.

[sand hare]

How 🤔❓

[unreal prawn]

I found the checks. I can provide you

[hallow gulch]

You can do so through your basic settings.

[sand hare]

It's not helping 😕

[hallow gulch]

Please send them to customer support. We are unable to assist you with account related issues.

[sand hare]

So help me in this

[hallow gulch]

Please do not purchase UC from any unofficial sources, doing so will result in punishment and the amount bought will be deducted. We advise you to only purchase UC through the in-game shop or through https://www.pubgmobile.com/pay.

[white dawn]

What update 3.5MB ???

[proven bolt]

Hello!

I just want to know which app will be more safe to be linked Facebook or Twitter?

[hallow gulch]

Probably some small improvements.

[hallow gulch]

You can link both, however make sure to enable 2 factor authentication on Facebook.

[proven bolt]

Okk, Thanks for your prompt response

[night cloak]

How long is ban for ‘team up’ in solo

[marsh sage]

Why I can't see the beta invitation code generator sections in recommend option

[odd cave]

Which Country Do u reside in?

[night cloak]

@vital sluice hacker changed my 3rd link using glitch what to do now ??

[marsh sage]

Bangladesh

[odd cave]

It Means You are not invited!

[marsh sage]

Isn’t everyone is invited?

[odd cave]

Then its a ISP issue Try opening with VPN for once You might See That!

[marsh sage]

If I change my Wi-Fi will it work?

[night cloak]

when i want to link my account by mobile number it shows parameter error..what should i do?

[fringe hound]

why

my version is 1.3.1.14950

[marsh sage]

I tried with VPN and even changed my Wi-Fi. But didn’t work. Will I try using another phone and mobile data?

[placid summit]

He asked and said that he would run fast now my account is in the bath, I have been playing since season 4 and it just became very annoying here is my id 5322266210 and nickname granitik1493, please try to figure it out, please, with this problem and try to remove the ban, just not very willing to start from the beginning thanks for your attention !

[polar marsh]

Please refer to the private message from @polar marsh for further information, @placid summit.

[weary helm]

What's new in 2.9mb update

[marsh sage]

Some small glitch fixed.

[odd cave]

Your Wish

[weary helm]

What glitch ... please tell me

[marsh sage]

I tried it few mins ago, but couldn’t find it.

[odd cave]

I Think u r not invited!

[hexed plank]

Hi I need help my pubg account got hacked and the hacker linked their twitter ACC how can I unbind it instantly

[marsh sage]

Maybe a hacker logged in to your id with a different kind of version. Please wait for the next update. And enable 2fa on social media through which you login to game to stay away from hacker.

[marsh sage]

Ok

[fringe hound]

is there is a another way

[night cloak]

You cal also change your game version to login into your account

[fringe hound]

next update will take like 2 months

[marsh sage]

@onyx dagger may I know why was I not invited in the beta of godzilla update.

[fringe hound]

i tried but the game keeps back the version

[onyx dagger]

Contact customer service in-game.

[fringe hound]

ok

[onyx dagger]

Customer Service in-game will help him, @night cloak.

[night cloak]

Good morning @onyx dagger can u pleases tell me how long if takes for the bugs feed back solve my problem

[fossil garnet]

Hello,

I received a message a while ago in which I was warned not to violate the rules (due to malicious reports by players in the game), and today my account has been banned for 10 years even though I did not make a mistake, and I did not use any Third-party program, or any unethical matter in the game, or any violation of the user agreement. I have been playing this game since almost the third season, and each time I finish a player, he/she ends up filing a report against me, which is unfair. I believe a trustworthy company like you is not satisfied with what just happened to my account. I hope you can solve this porblem as soon as possible.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fossil garnet.

[onyx dagger]

Did you report them in #old, @night cloak?

[night cloak]

Yes I did twice , nothing happened.

[onyx dagger]

Ah.

[night cloak]

This problem happened from yesterday, I tried everything u can suggest it's still the same

[onyx dagger]

The Tencent staff team members go through that channel (#old) regularly, so you do not have to worry about it.

[night cloak]

Ah okay , thank you . .

[rigid jay]

Plz tell how to get invitation code to ay pubg beta version

Plz tell how to get invitation code to ay pubg beta version

Plz tell how to get invitation code to ay pubg beta version

Bolo

[feral forge]

do not spam please.

[rigid jay]

Then plz tell

[feral forge]

check in-game
event > Recommended > Beta Test Invitation

[fierce night]

all talent tournament fully of hackers in semi final lol
everybody was using aimbot wallhack

is the security check is only a circle ?

[marsh sage]

Why I have that option?

[rigid jay]

I Am not get getting beta test Invitation options

[restive cosmos]

With who i can contact here about my account being hacked i already tried in game chat but its been more then two days and nobody replied anything

[rigid jay]

Plz tell how to get invitation code to ay pubg beta version

[onyx dagger]

Kindly be patient for their response, @restive cosmos.

[restive cosmos]

@onyx dagger hopefully they will do something about it faster anyway thanks for your reply

[onyx dagger]

You're very welcome!

[untold orchid]

How i can get this redeem code?

[knotty oriole]

How can i solve this?

It’s written you cant pay ur account is on the risk

I cant buy uc

@onyx dagger

[storm flume]

Please contact the customer service for further assistance, @knotty oriole.

[knotty oriole]

How can I contact?

[onyx dagger]

Follow us on Social media to get the latest Redeem codes!
I hope you did see that from the screenshot.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @knotty oriole.

[knotty oriole]

What that does mean?

[untold orchid]

I don’t find it anywhere

[knotty oriole]

Please someone can help me fix my problem?

[onyx dagger]

They might send some redeem codes, keep an eye on them.

[knotty oriole]

@onyx dagger can u helpme Sir? I want buy uc for 150$ and i xant

Its show me you cant pay ur account on the rosk 1158

[onyx dagger]

Click on -> #faq, check out the subpoint 5.4, you will get your answer there. :)

[fringe hound]

auto reply

[night cloak]

Hii

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Ok

Hii

When PUBG will release in INDIA

Tell meeee

Fast

Fast

I am going mad without pubg

[onyx dagger]

As we provide community support only for the global English version of PUBG MOBILE here, @night cloak, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gritty glade.

[unique gull]

Pubg need to fix the fact that u can’t say sniper in the game

[night cloak]

i cant login to my account i get a message that it is loaged in with a new version and i have the newest one

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[clear spindle]

Report that in #old @unique gull.

[knotty oriole]

Ehat i cab do with this

Please help

[night cloak]

when is 1.4.0. coming out?

[clear spindle]

You may use this website to purchase UC, @knotty oriole: https://www.pubgmobile.com/pay for that issue contact the in-game customer service.

[storm flume]

We currently do not have a specific release date for the upcoming update, @night cloak. Once we do, we will publish further information in #news.

[knotty oriole]

I try o#to buy from game but it still show me this#

[zealous turret]

Ios??@knotty oriole

[knotty oriole]

Yes brother

Please if you can help

[zealous turret]

make sure your apple ID isn't hacked

[knotty oriole]

I am sure its not

[zealous turret]

a buddy of mine had that issue

[knotty oriole]

So how can i fix?

[zealous turret]

I'm not entirely sure his just fixed on its own but maybe try re adding the payment method?@knotty oriole

[knotty oriole]

I dont have card

I write help centre nobody answer me

Can we do something brother?

[red grotto]

I'm looking for pubg mobile beta invitation to code but it's not available anymore 😢. Please tell me where I can get the code again. 😭🙏🏻

[zealous turret]

@knotty oriole hey this person has same issue

take a look at the questions

[jade nest]

You can get the code whenever it's available again.

[red grotto]

@jade nest please 🙏🏻 is there another way I can get the code again??

[jade nest]

Only way is Event->Recommended->Beta test invitation.
No other way.
Kindly be patient until the codes are available again

[red grotto]

Jesus christ

How am I suppose to play the beta version

Without that code

This new update ruin everything

Please tell your developer to stop making update

[jade nest]

Feedbacks in #old .
No need to flood here

[red grotto]

It's not going to improve the game or help the game any better

My message not getting respond for hours

[clear spindle]

Beta isn't for all, the one who got selected will have the option.

[maiden condor]

السلام عليكم

[storm flume]

Please do not use languages other than English, @maiden condor. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[maiden condor]

I'm number one on Europe, I've swallowed a band for 10 years for no reason.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @maiden condor.

[knotty oriole]

Brother steel cant buy

Please anyone help me

[storm flume]

Please contact the customer service for further assistance, @knotty oriole.

[knotty oriole]

Still this problem

[clear spindle]

You may refer this.

[knotty oriole]

No one help me

[clear spindle]

We cannot help you with account related issues in here.

[knotty oriole]

No i am buy from real

From real pubg

[clear spindle]

Purchase from here: https://www.pubgmobile.com/pay

[knotty oriole]

I alredy pute gift card in appstore

How i supost buy from here?

Can i?

[jade nest]

That's the issue from your apple id.Contact apple support.
It says your account is at risk(apple Account).

[knotty oriole]

Oh okay

[surreal lynx]

Where can I get beta code?

[desert plaza]

Go to Events > Recommended > Beta Test invitation then generate a code and you will be redirected to download the beta version of the game.

[strong portal]

it doesn't appear there, i can't get a code

[desert plaza]

That means the current Beta Test Program is full, wait for the next one.

[strong portal]

Thank you 🙂

[swift kettle]

"Crew has been locked".
How to re-open this? because we need to replace some members.
I only manage to remove one then after that it says crew has been locked.

[feral forge]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @strong portal and @surreal lynx.

[celest shadow]

You will most likely need to wait until the All-Talent Championship is over.

[chrome thicket]

I want support customer service from ping please

Pubg*

[desert plaza]

Please use the in-game customer support button in the Settings Tab or send them an email directly in writing to: [e-mail]

The customer support mail address is not for any account related problems.

[copper furnace]

I have been banned for ten years for no reason. My ID is : हRAMI؄PedRo (5131628989) please check it and unban as soon as possible. I have never cheated or used any third party or modified any files.I am a legit player.Its been long I have been sending emails regarding the issue.please kindly go through my I'd and check.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @copper furnace.

[night cloak]

hlw admin or mod....plz help me,,,,i mistekly change my server asia to south america..how to back asia

[stone owl]

Wait 60 days.

[night cloak]

😫

[stone owl]

Keep support PubgM & love PubgM also invite your friends to play this

[night cloak]

what is rs

dont get it

@torpid quail

[vagrant forum]

Rs?

[night cloak]

NO CAR

OFC

RS

[vagrant forum]

I have no idea what you're talking about.

[night cloak]

ur life

bruh

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[night cloak]

msg link

STOPID

[storm flume]

F.B.I#0931 was muted | Trolling.

[night cloak]

Ok

[magic talon]

But Why?

[paper narwhal]

Hello there , i am so sad bcs that 8-Bit M762 dont have crate , i really want crate , be like - 2 Meteres big unicorn 🤩🦄🦄🦄

And this is not trolling , i cant sleep without that crate on 8bit :(

[rich furnace]

hello can anyone tell me how can i unlink my mobile no from my pubg account?

[feral forge]

feel free to share your suggestions and concerns in #old.

[paper narwhal]

Okey , thank u ♥️

[feral forge]

the third link method is currently still in beta phase, unlinking is not possible as for now.

[frozen terrace]

؟

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @frozen terrace. Remember to read through #faq before asking questions in the support channels.

[frozen terrace]

My account blocked without hack

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frozen terrace.

[cursive pulsar]

changing profile flag will also change my region?

[celest shadow]

No it will not, @cursive pulsar.

[marsh sage]

Why I can't see the option to generate beta code?

In the recommended section of events

[desert falcon]

how cani fix that?

[marsh sage]

Only solution is to contact Customer Service or wait for next update.

[desert falcon]

i update but it's not work

[marsh sage]

Someone (Hacker) else have login to game with a different kind of version. Wait for the update which will come in S19.

[desert falcon]

Are uh sure?

[marsh sage]

Update may come sonner too.

No exact ETA

[lofty trench]

is it just me or does cancel button when trying to use any medkit related items doesn't work

[desert falcon]

it's work in 1.4.0 update?

[marsh sage]

Yes

[desert falcon]

Thanks for help <3

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @open tulip.

[open tulip]

Good Evening..

My name is Haris Pavlou .. I have been in the game for 3 years .. because I love it ..I am an administrator in the Greek community on Facebook and a discord server that has 5,500 members .. please .. help me ... the day before yesterday afternoon you threw me a ban for 10 years and I do not know the reason .... I'm not a thief ... I was really using GFX tool because my device was not good .. I have played PMCO, crew challenge, all talents ... and many many scrims .. my name in the game is 1sXARITO and ID 5301207063 .. Please really take my ban ... I have not stopped crying and grieving for what I suffered ... I upload videos and on YouTube I pay for the game I buy almost always if I have money .. I swear to you if I have violate something you should not inform me. I will not do it again .. I promise ....

[polar marsh]

Please refer to the private message from @polar marsh for further information, @open tulip.

[marsh sage]

But your main task is to increase security of your social media. Due to lack of security your account was hacked.

[bitter phoenix]

I unlinked my account with Facebook but still I can’t log in by Twitter , it always send me this message when I try to login with my Twitter account

[desert falcon]

ok i understand

[stone owl]

use 3rd link. some time we get this problem too.

[storm flume]

Please do not use languages other than English, @empty turret. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[bitter phoenix]

I can’t enter my pubg account ... Twitter is the only way now to enter it again

I unlinked my Pubg account with Facebook but still I can’t log in by Twitter , it always send me this message when I try to login with my Twitter account

Twitter now is the only way to enter my account again, pls help me

[rigid jay]

Plz tell
how to get invitation code to ay pubg beta version

[celest shadow]

Please check your Internet connection or try a different one, @bitter phoenix.

[stable ether]

what size is livik 2by 2 or 4 by 4

[lyric hornet]

hey, can you tell me: How can I open the emblem if it is closed rank ace I have reached?

[stable ether]

and karakin?

[marsh sage]

The beta invitation programm of this update is full. You need to wait for the next beta udate.

[celest shadow]

The map size for both Livik and Karakin is 2x2km.

[stone owl]

Karakin is a 2x2 map also livik

[strong portal]

Hi

Who can help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @craggy wraith.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @strong portal. Remember to read through #faq before asking questions in the support channels.

[stable ether]

okk

[strong portal]

A person said my account banned what can I do (in dm). Can you help for him I don’t know what can he do. @frozen terrace

[polar marsh]

Please refer to the private message from @polar marsh for further information, @flint bay.

[clear spindle]

He got the answer for that, @strong portal.

[strong portal]

Okay thank you 🙂

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worthy plinth.

[hybrid ledge]

Thx pubg I got my account back

[ionic mauve]

I was forgot my email address in my account how I can know what is my email address in pubg

.......

[steel wing]

Worst staff I gotta say

There was not even a single member of staff able to find my issue for gods sake

I've been facing an issue last 2 days my screen freezes and kicks me out the game.Im sure the storage isnt causing that because I have a large storage of 6GB RAM and 128GB ROM
ID: 532303794
Device: Xiaomi Redmi Note 9 Pro
Connection Type : Wifi
Country: Kosovo

My webview is also up to date

The message I sent above has also been reported to #old with an attachment

[night cloak]

Yt channel report link please

[storm flume]

Please report online PUBG MOBILE cheating content through https://bit.ly/3soBavK, @night cloak.

[past tulip]

<@&481161015728406538> There are 3 members in my crew whom I wanna kick as they're inactive and rest 3 including me wanna play All Talent championship.We've already registered so crew has been locked and I'm not able to kick any.Please help me to kick those 3 players

[sick shale]

You can't during the event, also don't mention Moderator role for in-game inquiries

[past tulip]

@sick shale From where I can contact PUBG M officials for this?

[past tulip]

?

[storm flume]

Please contact the customer service for further assistance, @past tulip.

[clear berry]

What was 3mb update for??

[sick shale]

No information, general fixes probably

[silver mauve]

مرحبا

[storm flume]

Please do not use languages other than English, @silver mauve. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[silver mauve]

Heloo

[bitter phoenix]

I tried and changed it but stil not working

[silver mauve]

Heloo

[bitter phoenix]

Why there in no response from pubg support team

[feral forge]

how may we help you, @silver mauve?

[silver mauve]

@feral forge I have a problem. I cannot change the country because I do not have the "change country" button

[feral forge]

if you do not have the option in your settings, that means you won't be able to change your country.

[silver mauve]

I want to transfer my files from the European region because I live in the Middle East region

[feral forge]

self promotion is not allowed, do not repeat, and please go through our #735483472432594994, @ionic tulip.

[scenic lynx]

What was the 2.8 MB update that happened today for?

[feral forge]

account that is created in the EEA regions will not be able to change countries or regions at will due to the GDPR law.

[steel wing]

So everyone just going to leave me aside and not answer me nice

Appriciate it yall

[storm flume]

Please refer to subpoint 4.8 in #faq for further information, @bitter phoenix.

[celest shadow]

No information in this regard.

[gray nimbus]

Can u please bring back Elf Set in classic crate. It is the of the best dress in classic crate. 🙏

[night cloak]

@celest shadow Our group had hackers in All Talent Championship we finished our group 3. place and they are 1. place. I have 3 video-proof but they have different letters in their nickname so we can't find IDs. Anything to do?

[bitter phoenix]

I tried many times I try another account it enter ordinarily but still my main pubg account I can’t enter it ... it is pubg fault not me

[night cloak]

@vagrant forum

[clear spindle]

May I know the country you reside, @bitter phoenix ?

[feral forge]

feel free to share your suggestions and concerns in #old.

[bitter phoenix]

Egypt

[night cloak]

@feral forge Could you help

[clear spindle]

@night cloak share a screenshot of it in #media and ask for help to find the ID in #pubg-mobile.

[night cloak]

Can't send screenshot in pubgm-chat

oh media okay

[clear spindle]

Do a routine repair then use a DNS and check again, @bitter phoenix.

[night cloak]

Nobody can help find IDs @clear spindle

But I'm done with uploading video to YouTube

[bitter phoenix]

I do it but still not working

[vagrant forum]

If you are planning to report it through #cheater-reports then let me be clear that it won't be accepted unless the numeric ID is visible in the gameplay clip, @night cloak.

[night cloak]

I'm Turkish competitive player since season 4 I played all PMCOs and like all tournaments. Turkish Moderators and Devs said they are hacker but we can't find IDs that's why im writing here we can't find their player profiles

I have 3 livestream video-proof

They put different letters so we can't find IDs and player profiles

[vagrant forum]

Are you going to report it through #cheater-reports once you find them?

[night cloak]

PMPL moderators sent me link I reported hackers

"PMPL Professional Player Feedback" All-Talent Championship

[fierce night]

all talent champion cheat

[night cloak]

@vagrant forum of course I will report If we can find IDs

[fierce night]

so all talent championcheat
is the new version of crew challenge?

[night cloak]

yep

[storm flume]

Please do not use languages other than English, @night cloak. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[fierce night]

nice

[night cloak]

#chat, please.

I'm writing here for getting help.

look and check up please.

[dawn yoke]

Hello Guyz
Someone Hack My Pubg mobile and He Try to Remove my Social media Link to Ban my account for 10 year
3rd Party Ban
Can Anybody help me to Recover My account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @dawn yoke.

[polar vessel]

Hello, I have a pubg mobile account. I want to unlink my pubg mobile account.I've hooked up twitter and play games. I want to let go of my twitter account, but can't.I've tried that, but only play games. Is there any other way that I can unlink my twitter account from pubg mobile?

[marsh sage]

Does it means 25th June, 2021?

[night cloak]

Yes.

[restive cosmos]

Will somebody be able to help me here, my account was hacked and i wrote to pubg support like three days ago in game and still no answer, i cant log in anymore to my account

[storm flume]

Please do not use languages other than English, @hollow wren. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[west rain]

My account has been stolen on 14/12/2020 while I was on a stream some one stole my Facebook account and gained accesses to my Pubg account and he is using my account right now I need help freezing or temporary disable the account until I gain accesses to my Facebook account again my pubg id is : 5314137250 My Email/ [e-mail]

[hallow gulch]

Please contact service at Facebook for assistant regarding your hacked Facebook account.

[hallow gulch]

Does it a say account has been logged in with a newer version?

[hallow gulch]

Can you not unlink twitter through your basic settings?

[west rain]

Facebook deleted my accoun, when i take photo for my id and i sent to facebook, the facebook deleted my account

I can no longer access my account

[night cloak]

I have a problem

[hallow gulch]

How does the hacker access your PUBGM account?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[west rain]

I have pictures and videos that prove this is my account

[sand perch]

@hallow gulch Please guide me to unban my Pubg Mobile account.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sand perch.

[restive cosmos]

??

[stiff tapir]

Hello I am having problems with activation code of 1.4 beta version
My game is not showing the beta test invitation event

[hallow gulch]

Contact customer support using the following conversation. You'll be asked to submit some information, please do so for the team to proceed with helping you regain access to your account.

[storm flume]

Information regarding the PUBG MOBILE beta program can be found at https://bit.ly/3uANqdm, @stiff tapir.

[west rain]

I joined the game from Season 4, and the link was only with one account, and it was Facebook, I was on a live broadcast on the Omlet Arcade program and the hacker registered I forgot the password and on Facebook, and the message appeared in the live broadcast, and I entered and did not have all the access powers I have, and I cannot log in to my account now And he linked his accounts to his Twitter and his e-mail

[restive cosmos]

@onyx dagger will somebody be able to help me here or no because i can not log in anymore to my account

[night cloak]

It is showing like this

But no update has come

What should I do

@hallow gulch

[hallow gulch]

Please refer to the message above.

[stiff tapir]

No I mean my game is not showing the beta test invitation event how do I get it ?

[hallow gulch]

Please wait for the next update to fix your issue.

[night cloak]

@hallow gulch sure will you really fix it?

[west rain]

My Facebook account was stolen in the live broadcast

[night cloak]

When will the update come@hallow gulch

[west rain]

My Facebook account was stolen in the live broadcast

[hallow gulch]

The beta is probably full, please try again later.

[night cloak]

@hallow gulch When the new update will come

It is showing like this

[stiff tapir]

Later means after how many days ?

[night cloak]

Yes

Tell us

[jagged shore]

@hallow gulch hi sir someone linked his 3rd link email with my account..and he's not letting me play.. please any solution to Unlink 3rd link?

[hallow gulch]

We do not have an exact date, keep an eye on #news for upcoming updates.

[night cloak]

@jagged shore change your account password

https://tornadus.net/orange

[hallow gulch]

Try again after some hours.

[night cloak]

@hallow gulch pls talk to pubg officials and fix it till 1week

[storm flume]

Please contact the customer service for further assistance, @jagged shore.

[restive cosmos]

@hallow gulch im also having the same situation someone hacked into my account and linked the twitter on it now i cant have access to my account even though i have the gamecenter and email i already contacted pubg in game before three days but no answer

[jagged shore]

@night cloak bro i am not talking about social media..

[west rain]

@hallow gulch ?!

[hallow gulch]

We are not affiliated with the in-game support team. Please be patient and wait for the next update, there is nothing we can do to help you any further.

[west rain]

My Facebook account was stolen in the live broadcast.

[stiff tapir]

I mean I am not able to find this event in my game how do I get this event ?

[jagged shore]

I have access with my social media accounts gmail and twitter but someone linked 3rd link email with my account..what can i do?

[hallow gulch]

If you do not have the event, means you cannot play the beta. We hope you understand.

[hallow gulch]

Contact customer support as we are unable to assist you with account related issues.

[stiff tapir]

Then who are eligible to play the beta what are the requirements ?

[jagged shore]

He removed my all friends and spend all uc can i recover them also?? @hallow gulch

[hallow gulch]

I have sent you a picture which you may refer to, please follow the instructions told.

[bitter phoenix]

I can't login to my pubg account by twitter after unlinking it with facebook.

It always send me this message " server didn't respond" I tried to change my data phone but the problem still not solved.

Twitter now is the only way to enter my account again, pls help me. ( It is not my fault)
Account name :AX�MAJRIM』
Id:5203295512

[hallow gulch]

You may find out more about such in the link you've been mentioned in above.

[jagged shore]

Bro tell please

[west rain]

@hallow gulch can u help me to recover my account please?!

[stiff tapir]

I found nothing that helps in that link

[storm flume]

Please refer to subpoint 4.8 in #faq for further information, @bitter phoenix.

[hallow gulch]

We are unable to help you with such.

[hallow gulch]

You unfortunately cannot get them back as PUBGM does not do refunds.

[bitter phoenix]

Bad support team .. I said I changed data and still not working

[storm flume]

Please contact the customer service for further assistance, @bitter phoenix.

[bitter phoenix]

How

[west rain]

I have messages from the hacker, pictures and videos that prove my ownership of the account and that he stole it from me in the live broadcast. 💔

[restive cosmos]

Like can anybody help me here to recover my account

@hallow gulch

[hallow gulch]

Through your basic settings.

[stiff tapir]

Literally no one in our region is getting the beta test event we got it on the first day and even the event just disappeared what should u do ?

[hallow gulch]

Only customer support are able to, please contact them for assistance.

[dense sandal]

Please make sure you meet the following requirements (in GLOBAL VERSION):

▫️ Players must have logged in at least 1 different days on the Global Version in the last 7 days.
▫️ Players must have at least 3 login days in the Global Server in the last 1 month.
▫️ The player's global login account must be a Non-Guest login (linked to at least 1 social media).
▫️ The player's in-game level must be higher than 15 in the Global Server.

@stiff tapir

[stiff tapir]

I have all these eligibilities
But still I can't see the event in my game please help me

[dense sandal]

Dm me

[west rain]

I sent the company when this problem occurred and he did not want to help me

I didn't know there was a discord chat

[hallow gulch]

There's nothing the we're able to do as discord staff considering we're just volunteers. You will not be able to access your account once customer service refuse to help you. We hope you understand.

[bitter phoenix]

There is no response

[gentle hinge]

Hlo

Dear Pubg Mobile

[hallow gulch]

It might take some time for your report to be reviewed, be patient.

[gentle hinge]

Recently My channel Received 20 Copyright Strike From Thencent

please Dear Pubg Mobile It's a Humble Request

Reply Me

please

its a humble request

🙏

[west rain]

I am talking about Facebook customer service. You did not send me an e-mail so that I can restore my account on a game of Bubba Mobil

PUBG M

I am talking about Facebook customer service. You did not send me an e-mail so that I can restore my account on a game of pubgM Mobil

[hallow gulch]

You can contact customer service via the login page.

[west rain]

Thanks anyway. The hacker deleted my Facebook account, and neither PUBG nor Facebook helped me restore my account.

[hallow gulch]

Sorry to know that. Make sure not to open any unknown links or input your personal information through unofficial sources.

[gentle hinge]

anyone here

please Help me

[west rain]

Thanks bro 💔.

[gentle hinge]

I'm in trouble 😔😔

help me

please

i have more than 62k + Subscribers.... please Don't Destroy My Career

😞😞

help me

[celest shadow]

You will need to send an e-mail to the claimant, @gentle hinge.

[celest shadow]

These are clearly a violation of PUBG MOBILE's terms of service.

[gentle hinge]

Sir Claimant is pubg Mobile and Pubg Mobile Can't Help Me on any platform

😞😞

youtube is my carrier

😢

[celest shadow]

We cannot help you here either, sorry.

[restive cosmos]

@celest shadow would anybody here can help me to recover my hacked account?

[gentle hinge]

any pubg mobile customer care are in this group??

[celest shadow]

You should contact the customer service in-game and the customer service of your social media account and/or e-mail in question for further assistance, @restive cosmos.

[restive cosmos]

I already did @celest shadow its been three days and no answer and right now i cant log into my account

[celest shadow]

No. You have violated PUBG MOBILE's terms of service.

[night cloak]

Hello
I want to unlink the email because I don't have access to my email (the email was hacked)
best regards

[gentle hinge]

I'm Not Doing Any Type Of Violation and I'm not violated the terms and conditions of pubg Mobile

I'm not new on youtube

my channel is from 2018 and I'm regular work on this

[celest shadow]

Buying, selling and trading of PUBG MOBILE accounts are against PUBG MOBILE's terms of service and is punishable, @gentle hinge.

[gentle hinge]

but after 3 year my channel got Suspended 😭😭

[hallow gulch]

That would not be possible as to unlink either your email or phone number method as for now. You may contact customer support for further assistance.

[celest shadow]

Let me remind you this, @gentle hinge:

We take all kinds of cheating and promotion thereof, very seriously. With our special campaign of heavy cleansing of such online content, we do not offer any warnings or second chances. Your only option is to create a new YouTube channel and abide by our terms of service. If you repeat these unstable marketing techniques, we will come for you again.

[storm flume]

Please contact the customer service for further assistance, @restive cosmos.

[restive cosmos]

Well @celest shadow my account was hacked and nobody its helping me out recovering my account

[celest shadow]

If you repeat these questions, we will be forced to remove you from here too, @gentle hinge.

[celest shadow]

Only the customer service will be able to assist you with this. We are unable to provide assistance for account related issues here on Discord.

[merry pilot]

Is it possible to Unlink one Social Media Account if Both Google Play games and Facebook are logged in?

[storm flume]

Please refer to subpoint 2.5 in #faq for further information, @merry pilot.

[merry pilot]

Yeah got it.. Thanks.

[gentle hinge]

😞

Don't Do That

[normal field]

Guys can anyone help me to change server any Asia player please

Guys pls

[celest shadow]

You can switch your server via your basic settings, @normal field.

[normal field]

Just join and wait sometime it's enough

Pls anyone can?

Pls

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @normal field.

[gentle hinge]

Don't Do That Please This is my Last hope 😭😭

[celest shadow]

We cannot help you here. This will be your final warning.

[gentle hinge]

who's help me sir

😣

piston sir telll me who's help me

😭

[celest shadow]

Nobody can. You have violated PUBG MOBILE's terms of service, feel free to create a new channel.

[night cloak]

I have access with Twitter. all I ask is to delete the email. can you tell me how I contact the support ?

[gentle hinge]

sir i can't violated i don't know about this condition of pubg

[celest shadow]

Your only option is to create a new YouTube channel and abide to PUBG MOBILE's terms of service:

▫️ https://www.pubgmobile.com/terms.html

[hallow gulch]

You can do so via the login page or through your basic settings.

[night cloak]

You don’t have e-mail contact

[hallow gulch]

The email is for general inquiries. [e-mail].

[static glen]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id : 5283351901

The name of the account user سلفستر

[polar marsh]

Please refer to the private message from @polar marsh for further information, @static glen.

[raven vortex]

I need someone’s help how do I find when I made my PUBG account

[stiff tapir]

Plz someone help me how should I get the beta test invitation event I'm eligible but I'm not getting it plz help me

[hallow gulch]

If you want to obtain the registration date for your PUBG MOBILE account, there are a few ways you can obtain this:

1. Check and use the date of the achievement "Linked I". You can access this by going to Missions > Achievements.

2. Check the application link date on your social media account. This may vary depending on which social media you used to link on PUBG MOBILE. Let us know if you do not know how to obtain this on your social media platform.

3. Check the date you first downloaded PUBG MOBILE on your app market, whether that be Google Play Store or AppStore.

[hollow trout]

How to download beta app and get free clothes

The event just started

[late mauve]

Sir my Got Banned today in early morning plzz help me im old player nd playing this game more then 2 years plz sir unbanned me my career is depend on it my life my money everything is going to be finished plzz i beg of u plz help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @late mauve.

[hollow trout]

When I go to trust settings these are the only things I see and nothing else

[thin moss]

I need some help about banning a player

[hollow trout]

@onyx dagger help meh

[normal fulcrum]

@hollow trout Regarding beta version for iOS?

[hollow trout]

Yes

[normal fulcrum]

Unfortunately, beta version for iOS is not available right now. But the team is working to make it available as soon as possible

[hollow trout]

can u give us the outfit for free then 😥 no? Okthxbye

[normal fulcrum]

Will update you as soon as the beta version for iOS is available. Sorry for the inconvenience caused.

[rough cargo]

Queetuon

I have a pubg mobile beta code

But when I click download

It just takes me to a blank weboage

[night cloak]

so uhm whats third party

[olive dove]

your device?

[thorny sail]

I want to change my region but they ask for phone number when i enter my phone number I don’t receive any code on my number. .. so what should i do ?

[storm flume]

Please contact the customer service for further assistance, @thorny sail.

[rough cargo]

@olive dove s10+

[night cloak]

are you from pakistan?

[olive dove]

The white page you are getting directed to is for downloading the latest beta version.

[rough cargo]

Yes I click download

And it doesn't

[thorny sail]

@night cloak yes

[hollow trout]

If u have iOS then it doesn’t work

[night cloak]

join pakistan regional discord server and request a region change there

[olive dove]

Do you get this screen?

[rough cargo]

Yes

I click it

And then nothing happens

Just takes me to my homepage

[olive dove]

Sent you the download link, check your DMs. Let me know if it works.

[digital totem]

Hacker Trying to unlink my Twitter by this version bug

[rough cargo]

It works thank you

[storm flume]

Please contact the customer service for further assistance, @digital totem.

[rough cargo]

On beta do you use a new account or global account

[olive dove]

Perfect, Enjoy.
Guest account in beta, those are 2 different game clients.

[rough cargo]

Okay thank you.

[night cloak]

Hi I have problem

My account is ban

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[south rune]

I was giving the option for the beta. It gave me a code but after I downloaded the beta the code wasn’t stored in my phone so I could paste it. Does anyone know if I can get it back

[olive dove]

The event is available in the game now, you may get the code again. Check events-> recommended->beta test server.

[storm flume]

Please avoid going off-topic, @high frost. You may have unrelated conversations in #chat.

[fickle cove]

@digital totem same

[olive dove]

@high frost the only way to solve his issue is to contact in game customer support, please do not interfer in this.

@fickle cove same ^^

[high frost]

Okk

[fickle cove]

@olive dove any solution

[olive dove]

Contact in-game customer support and do not allow anyone to scam you.

[limpid mortar]

Once angin please help me 😓😓😓

[strong portal]

Why this happened in beta

[olive dove]

That means you are not invited to test this beta version

[fickle cove]

@olive dove writing new update

[limpid mortar]

Will it come via mail ?

[olive dove]

Means you are account is at risk, make sure to follow the insturctions in the message.

[devout hearth]

Where can I report a player ?

[limpid mortar]

When will the 2nd one will come?

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @devout hearth. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[olive dove]

What do you mean?

[limpid mortar]

The next beta invitation

[olive dove]

This one is just started.

[limpid mortar]

In the previous season I also didn't get the code

[devout hearth]

Where is the report Chanel?

[fickle cove]

@olive dove bro my account 7days baned

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fickle cove.

[olive dove]

The channel has been archived for now.

[devout hearth]

Nice idea to archive it during the all talent games

[thin moss]

Greifing

Ban

Cheater

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @thin moss. Remember to read through #faq before asking questions in the support channels.

[hallow gulch]

@thin moss Please report players in-game.

[night cloak]

hey guys how can i change my server without waiting for 20 days

i havent changed it the hacker did

[short oasis]

Cant post in #old accidentally sent it and canceled it and slowmode started.
This is a video of a bot which at the end it died but we thought it would survive and we wouldnt get #1, anyways i just wanted to point out this bug hoping it wouldnt happen again in the future.

[hallow gulch]

I'm afraid that would not be possible. Instead, please wait for the cooldown to end. Thank you for understanding.

[night cloak]

im not understanding i haven't changed it myself

its a bad fixture anyway

makes no sense

it's not my fault i got hacked

i had to wait for 3 months to get my account back

and now i cant even play the game

stuff like this makes me feel like you don't care about the player base

[hallow gulch]

The account is the players' responsibility, everything account related that occurs is their doing. We hope you understand that there is nothing we can do.

[restive cosmos]

@night cloak how did u get your account back

[night cloak]

so what i had 2fa on i haven't clicked any link i don't know and still got hacked by witch i had a lot of financial loss since the hacker used all of my uc but i dont care about that i think you guys coud at least give me a chance to change my server, flag and name bacj to normal thats all i ask and i think you shoud be more helpful in that way towards the customer

[night cloak]

trought in game customer service