questions

[night cloak]

@strange marsh Feel free to contact the customer service in-game. But UC is synced with the server. It is never a mistake from the game when it is about UC.

@opaque crag 1:30 is enough for the reports. You don’t need to watch 30 minutes to spot someone cheating.

[strange marsh]

How can made new conversation with customer service?

[night cloak]

@strange marsh You should have an option at the bottom if the current conversation has ended.

[strange marsh]

Not ended yet

[night cloak]

Please wait for it to end. You can try contacting the customer service from a different phone to create a new conversation.

[strange marsh]

Ok thank you

[opaque crag]

@night cloak I reported some cheaters and hoping for great results i mean banning them for life. And what if I put on a 6minute plus video can I just state a starting point and ending in the cheaters report channel. Without editing because it’s a hassle

[night cloak]

@opaque crag It is more of a hassle for a reviewer to review such videos. Usually these video platforms are banned in China and devs have to find various workarounds to watch those contents. It is either that, or no support on Discord.

[opaque crag]

Ok thank you, I get it but we are helping making a cleaner environment right just the ingame report Has to be enough but it only works on new accounts. We just trying to help each other here this process of reporting cheaters needs time from our side as well as yours. No offence

[radiant dirge]

Does rooting your device ban your account?

[vital wraith]

@radiant dirge yes

[spring prawn]

Hi

[vital wraith]

Hi

[candid sandal]

Hi. When karakin map release at global version?

[covert mason]

tomorrow

[candid sandal]

Thank you

[alpine ibex]

Hi

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @alpine ibex. Remember to read through #faq before asking questions in the support channels.

[vital wraith]

@alpine ibex tell meh

[alpine ibex]

My id got ban for 15 days for unofficial uc perchase..... I don't know that that was unofficial and i got penalty.....but i paid all the uc to pubgm by deduction....
Is there anyway to unban the account plz

[polar marsh]

Please refer to the private message from @polar marsh for further information, @alpine ibex.

[vital wraith]

@alpine ibex where did you buy the uc from?

[opaque crag]

How to become a content creator and how to get pubg partner is there a criteria and what do I get in return and thank you

[covert mason]

@opaque crag pubg chooses people that get pubg partner, you cant apply for it

[opaque crag]

Ah okey then ,How about becoming creator in vip content

[night cloak]

PUBG Partner title is not available now

[covert mason]

#735483472432594994 @opaque crag

find this and go on “let us know” there you can apply

[opaque crag]

Ok thank you very much

[hardy plinth]

@night cloak

Is there any problem if i use vpn to change my server

becuz is USA server there is an event of rename card which is not available in our servers

[onyx dagger]

Usage of VPN is not recommended.

[indigo storm]

When will be bonus challenge available

[sick shale]

It's already available in some countries in Middle East region.

[indigo storm]

Which country

[sick shale]

There's no list, but Egypt is one of them I think.

[spring prawn]

hi

hello sir

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @spring prawn. Remember to read through #faq before asking questions in the support channels.

[hardy plinth]

ami gonna be ban?

[spring prawn]

mere wali pupg wali I'd Ben ho gayii tu

tu ye F.B se kisi remove kary I need help

[storm flume]

Please do not use languages other than English, @spring prawn. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[hardy plinth]

Will i be ban because of using vpn?

[spring prawn]

no

[onyx dagger]

It is not recommended.

[hardy plinth]

Ouq🙂

[onyx dagger]

Use at your own risk. 🤷

[hardy plinth]

Man i need the rename card and its on another server

so imma use

[spring prawn]

sir my pupg account Ben 😥and why is romve in FB

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spring prawn.

[night cloak]

#news

[lethal python]

my resource pack not showing

and i dont select any graphic

[light stirrup]

@hardy plinth you can change your region but not to play with vpn

@hardy plinth nothing will happened you can change your region as mine friends also do this but aviod playing matches with vpn

Otherwise you will get 10 min baaaaan

[sick shale]

@waxen jetty Use the right channels please

[waxen jetty]

@sick shale be the serious on the case rather than deleting without reason. Where should I report it? How are you a Moderator of OFFICIAL PUBG MOBILE if you cannot help in the serious case?

[lethal python]

pubg mobile account ban for 10 years reason is violation and i dont know which violate i break

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lethal python.

[devout vault]

Hi

[hardy plinth]

no

i just wanna change region

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @waxen jetty.

[sick shale]

@waxen jetty Sorry for deleting the message, but we don't provide support for regional versions of the game.

[storm flume]

Please avoid going off-topic, @lethal badge. You may have unrelated conversations in #chat.

[night cloak]

@sick shale can we unlink Email From the account...3rd Email...

[sick shale]

No

[night cloak]

So the ways uploaded on Youtube are all Fake?@sick shale

[sick shale]

Yes

[night cloak]

Ohhh thanku for help

[waxen jetty]

yeah, it's about Global account. What we want is Global PUBG to have features available on KR PUBG (ADVANCE CUSTOM ROOM- Price and Validation).

[sick shale]

Feel free to leave your suggestions in #old.

[night cloak]

@everyone Hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[rain portal]

hlw Sir help me my account hack some one help me

[mortal apex]

Please contact the customer support in-game, @rain portal.

[toxic vine]

Hi

Can anyone help my friend

His pubg acc got hack

By an Indonesian people

[storm flume]

Please contact the customer service for further assistance, @toxic vine.

[agile bobcat]

I have a problem classifying a long-term shot. I haven't got it yet, and I'm ranked on area 50, and my account is level 39, it says unranked.

[hasty pebble]

Pubg what is this?

[heavy vortex]

As it says Happy April Fools day🤌

[night cloak]

whats average fps u can get on 3 gb ram pc

using emulator

@vagrant forum

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @oblique pulsar.

Please refer to the private message from @polar marsh for further information, @pallid glen.

Please refer to the private message from @polar marsh for further information, @dusk acorn.

[gaunt light]

Please any staff member can come voice !!!! Pleeeeeease really need urgent help, they are trying to hack my account

[rain portal]

my account is hack help me

[gaunt light]

Me tooooooo

[storm flume]

Please contact the customer service for further assistance, @gaunt light @rain portal.

[rain portal]

give me customer service link

[unkempt wave]

Its in game

[eager topaz]

My ID is banned without using any hacks. How can I unban it? Even the officials can run a security check on my ID if any hacks were used at any time. At least give me a proper reason why my account got banned.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @eager topaz.

[carmine tangle]

Hello

Please help me

[stone moss]

What is ur problem

[carmine tangle]

Automatic logout my account

Not logging in now

Showing network error

[clear spindle]

Can you share a screenshot of the error? and please mention the country you're from.

[carmine tangle]

India

[rain portal]

my id hack some one help me

[proven bolt]

#questions message

[clear spindle]

The game is not available in that region, @carmine tangle so we cannot help you with that.

[night cloak]

Hello guys .. I had to login yesterday .. but I forget my password 😞 did try to sent a retrieve code to my email adres .. but did get them very late and all 3 not working . Can please someone help me 🥺

[proven bolt]

@carmine tangle

[clear spindle]

Contact the in-game customer service as well as the social media platform, @rain portal.

Try after a couple of hours or a day, @night cloak make sure not to spam the system for verification code.

[night cloak]

Can u get max 3 codes every 24 hours @clear spindle ? Sorry I never had this issue.. I wished I had it also bound to my social media ore Apple ID 🥺

[clear spindle]

Waiting for a couple of hours should fix the issue.

[dusty ravine]

Where can I get the IP address of the Pubg mobile sever

[stone moss]

@carmine tangle bro play with vln

Vpn

[south moth]

Can someone help me ? My friend had her Pubg account hacked

[stone moss]

@south moth contact in game support

[south moth]

She did it but it didn't work, they hacked her from Indonesia

[stone moss]

Which social media her linked???

[south moth]

Instagram

[stone moss]

Not that which social media is pubg linked

[south moth]

Her account is linked to Facebook and Google

[stone moss]

Which one is hacked

Also he country ??

[south moth]

Facebook

[night cloak]

[stone moss]

I think she does any unofficial login I think she saw any story like if u login pubg account then get free skins

[stone moss]

I don't get ur language

[south moth]

This is the photo of the guy who hacked her account

In the print above you are saying that the Facebook account was linked to another account so it cannot access

[stone moss]

Ooo

[south moth]

So she can help us in some way, she has a lot of money invested there, she has a lot of skins in her account

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @south moth.

[compact abyss]

ID

[south moth]

She has already regained access to one of the social networks, she just didn’t get Facebook and she isn’t getting access to the game. Is there no way Pubg can help?

[night cloak]

@south moth Please contact the customer service to get help.

@compact abyss Aloha! How can I help you?

[wooden swan]

My account has been hacked and the hacker linked the account on Google Play and I have all proof of ownership of the account from bills to account

[feral forge]

contact the in game customer service.

[compact abyss]

the account that was hacked is mine

[night cloak]

@compact abyss For account related issues, contact with customer service in-game, we cannot help you on discord. You can contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions.

[jade nest]

Take help from this conversation on how to proceed.

[compact abyss]

Ok

[polar marsh]

Please refer to the private message from @polar marsh for further information, @coral inlet.

[golden mural]

Why my ping so high? The ping is normal when im at lobby, but when i enter the game. The ping very highh

Almost 1 weeks like that

[clear spindle]

@wicked mist No advertising.

@golden mural report it in #old with these details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[golden mural]

Okay thank youu

What is numeric user? My pubg id?

[toxic narwhal]

Hey there , i need to talk with an official customer service of PUBG MOBILE please

Because my account got banned for 10 years unfairly ! .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @toxic narwhal.

[clear spindle]

Yes.

[golden mural]

Orait thank you

[topaz crown]

Hello my account has been hacked how can i recover my account?

[storm flume]

Please contact the customer service for further assistance, @topaz crown.

[pine sandal]

hello is anyone able to help me please i play pugm via my pc and i am trying to login but it isnt letting me accept cookies to login via fb

[storm flume]

You can now access #emulator-chat and #emulator-support, @pine sandal. Revert this at any time by sending .emulator in #481204134859505684.

[clear spindle]

Please explain your issue with a screenshot in #emulator-support, @pine sandal.

[topaz crown]

I try in game customer service but that is robot answering....i have all prof email which i buy monthly subscription...that account was my only account and i start that from 1st season

[clear spindle]

Only the in game customer service could help you with the issue.

You may start a conversation like this:

https://media.discordapp.net/attachments/481207746406907905/672412747266261032/StitchIt_20203001051957_769.png?width=293&height=498

[topaz crown]

There is question that can i still log in....but i can’t login he hacked my Facebook then unlink from my Game Center now I can’t log in

[clear spindle]

You may contact them via Facebook and explain your issues, @coral sinew. We cannot help you with that in here.

[topaz crown]

If my account banned from any reason no problem because that will my mistake ...i m very sad because some1 hack my account that was i start from 1st season and i buy royal pass from 2nd season

[storm flume]

Please contact the customer service for further assistance, .

[gilded vessel]

okay so before like 2 days i purchased 1.5k uc and my phone shut down bcz of the charger so when it charged i opened pubg and my uc are just 5

were just**

i need help please guys

[clear spindle]

Contact the in-game customer service with your payment details.

[gilded vessel]

okay

[night cloak]

how can i download gameloop 7.1 2021 global version from official website

[clear spindle]

Download from http://gameloop.com/

[digital totem]

?

[clear spindle]

Uninstall the Twitter app and logout from the browser, then open the game and try to login.

[digital totem]

Bro you can help me my account hacked

[clear spindle]

Oh... Please contact the in-game customer service as well as the social media platform.

Feel free to state your issue in here.

[digital totem]

I recovered my Twitter but the hacker connected the game to his Gmail and email

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[clear spindle]

Refer this message: #questions message

[digital totem]

You can ban my account?

[clear spindle]

We Discord staffs are not related with the in game customer service, so no. It's your responsibility to protect the account.

[normal jackal]

Does anyone know how to fix this?

[hallow gulch]

The Facebook you're trying to link is already linked to another PUBGM account, log in and unlink it in order for you to proceed.

[normal jackal]

I have, there’s no account linked that I know of with any PUBG account.

[hallow gulch]

Try logging in to the game using the mentioned Facebook account, that'll determine it.

[lost yacht]

Hello, so i play with ny friend his username is ikhsan189, and why did he got ban after i play with him? Can somebody help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lost yacht.

[wooden birch]

Hello, my private account has been banned for no reason, what should I do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wooden birch.

[cerulean dew]

Hola! Necesito ayuda con mi cuenta de pubg MOBILE 😪

[storm flume]

Please do not use languages other than English, @cerulean dew. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[normal jackal]

It doesn’t tell me which account is linked with the PUBG account.

[woven fjord]

Hello dear

Who can help me my account its hacked i need support

[sharp violet]

why i cant remove someone from my crew?

[storm flume]

Please contact the customer service for further assistance, @woven fjord.

[hallow gulch]

Did you try signing in using that facebook account ?

[normal jackal]

It brought me to the create a character screen

So I’m not sure...

[tired hare]

Dm

[hallow gulch]

Do you have a stable internet connection ?

[kindred venture]

yes ! 100% stable

[hallow gulch]

Finish the tutorial and try unlinking your account through your basic settings.

[hallow gulch]

If it's not a bother, can you please leave a report in #old.

[cerulean dew]

I dont speak inglish

[crystal solar]

Hello , any one know this problem

[tired hare]

I can speak some Spanish, and I will invite you to latam server

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @crystal solar.

[cerulean dew]

I managed to get in, thanks 🤍

[tired hare]

De nada

[lofty mist]

Can someone help me

[hallow gulch]

How may we help you ?

[lofty mist]

i sure someone just bind a fb account to my game without my permision

i got problem trying to unbind it

[shrewd tusk]

anyone , i have a problem ..

[hallow gulch]

The message you speak of was meant for a different member, hence the mention. Please refer to the message you've been mentioned in.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @shrewd tusk. Remember to read through #faq before asking questions in the support channels.

[crystal solar]

Can you help me 😃❤️

[hallow gulch]

Contact customer support, with their help you'll be able to unlink the unwanted social account.

[shrewd tusk]

@hallow gulch i got a wrong banned , i need help to get my account back .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shrewd tusk.

[lofty mist]

how

[hallow gulch]

Please refer to subpoint 4.4 in #faq.

[hallow gulch]

Via the login page, or through your basic settings if you still have access to your PUBGM account.

[crystal solar]

Not work ..

[limpid bloom]

When is pubg new state mobile coming out

[hallow gulch]

Have you tried uninstalling ?

[crystal solar]

Yes

[hallow gulch]

We only provide assistance for PUBGM, the one you speak of is completely different and has nothing to do with us.

[crystal solar]

This problem in my account , iam trying to open it in another mobile and pc and same problem@hallow gulch

[hallow gulch]

Mind me asking, where are you from ?

[crystal solar]

Egypt

[hallow gulch]

Try using a DNS.

[lofty mist]

i still cant unbind

[crystal solar]

How ..

[storm flume]

Please refer to subpoint 4.3 in #faq for further information, @crystal solar.

[hallow gulch]

This might be a good example.

[feral forge]

the community team goes through the channel and note down players' feedback, but it requires time to fix the issues, also please do not bypass the chat filters. @kindred venture

[lofty mist]

when i click unbind it start counting 7 day, and when i open it next day it reset the counter

[hallow gulch]

You should not log in during the unlinking process.

[lofty mist]

what if the other guy did

[hallow gulch]

That's what i thought at first, therefore why i sent you the picture above. Refer to the conversation for immediate assistance from CS.

[lofty mist]

the CS is not helping too much

should i hope the guy does not log in the account?

i does not log in my account about 2 month, then i realised both my google and tweeter was not mine

[crystal solar]

@hallow gulch Iam using dns , and get the same problem 😊

[hallow gulch]

As we are not affiliated with customer support in-game, we are unable to assist you any further. Please try again.

[lofty mist]

F

[jade nest]

Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1 and try again

Also use all the inbuilt default dns settings Available and try again

[crystal solar]

@jade nest

Now make start??

[jade nest]

Sure try it

[crystal solar]

Ok

[crystal solar]

Same problem

[jade nest]

@crystal solar come to #pubg-mobile i will explain there.i Don't want to flood pictures in support.

[crystal solar]

This problem in my account , iam trying to open it in another mobile and pc and same problem

@jade nest ok

[lethal patrol]

I need help in duo

[feral forge]

what’s your issue? @lethal patrol

[lethal patrol]

I had a account which connect to Facebook and I lost Facebook account how to get my pubg account

[feral forge]

is facebook the only linked method?

[lethal patrol]

Yes but I linked the phone number too

But there they asking password

[feral forge]

and you do not remember your password?

[lethal patrol]

I don't know password

[feral forge]

enter a wrong password then click on forgot my password/reset password.

[lethal patrol]

They not sending otp

[feral forge]

and also try to contact the facebook support and recover your account. you may refer to 2.8 in #faq.

[willow sun]

My account was hacked

And i have all information and bills

Help me please

[storm flume]

Please contact the customer service for further assistance, @willow sun.

[willow sun]

The hacker linked by google play and email

[normal pecan]

can someone give me the best 0 recoil sensitivity

pls

[willow sun]

I have just twitter

[lethal patrol]

Showing incorrect number

[olive dove]

It varies from a player to another, you should go to training ground/cheerpark to set up your scopes sensitivity.

[normal pecan]

but itz hard to adjust

[olive dove]

@willow sun you have to follow up with in-game customer support as we can't help with account related issues.

[ocean saffron]

Will I be able to login to my account when the update drops for karakin?

[willow sun]

Customer support They help hacker not me 😂

[normal pecan]

anyway where is the karakin map

[olive dove]

you may try any of the tutorials that are available on YouTube and see if that suits you.

[olive dove]

Should be released tomorrow.

[normal jackal]

I have a question, will it tell me how many hours,, minutes and or seconds left until a social media account is getting unlinked?

[olive dove]

what do you mean>

[storm flume]

Please do not use languages other than English, @willow sun. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[willow sun]

شف لي حل

[olive dove]

your only solution is in-game customer support.

[night cloak]

I can't access my account on Twitter ? It says sorry this page doesn't exist

Nothing work
Country Germany

[ocean saffron]

Cuz I’m getting this message “account has been logged in to newer version and can no longer login with an older version.please update to the newest version”

[olive dove]

not minutes and seconds, but days and maybe hours yes.

[night cloak]

You need wait for the new version

[ocean saffron]

Tonight right?

[night cloak]

I think yes

7.4

[ocean saffron]

Thank u

[normal jackal]

Mhm ok

[olive dove]

you need to wait for the next release 1.4, which will be rolled out in may.

[ocean saffron]

Ooh okok

[night cloak]

No new version with the new Karakin?

[olive dove]

The map release won't be v1.4. it will be 1.3. something.

[night cloak]

Okay

[olive dove]

Have you tried to clear your saved login, and maybe using different browser other than safari to log in to twitter.

[night cloak]

Yes

But Nothing works

When I blow up a boat or the new airplane with enemy in it , why doesn't the kill count for me?

[uneven lichen]

When you login use your twitter name instead of gmail. It will work for sure

[olive dove]

Try clearing cache of safari, uninstall the twitter app and login from browser.

[olive dove]

The kill should count for you if you did, otherwise it might be a glitch.
Do you mind recording a small clip to confirm this?

[night cloak]

I didn't record it, it showed as if he blew himself up with the boat

[olive dove]

That means he is the one who blow up the boat not you.

[night cloak]

He was driving how is that possible

[olive dove]

He might changed his seat, It is possible.
Again, it might also be a glitch, but we need an evidence to confirm this.

[wild lotus]

Please help

Please help

[viral hornet]

please help me my account is hacking now in progress pls help

[clear spindle]

@wild lotus country?

[olive dove]

Network problem, contact your ISP.

[viral hornet]

and the support doesn't answer

[wild lotus]

@clear spindle Egypt

[clear spindle]

Please contact the in-game customer service as well as the social media platform.

[wild lotus]

@olive dove Indeed, their message and they told me that the problem is with you

@clear spindle can you send the link

[clear spindle]

Link to?

[night cloak]

Iin my new mobile when i turn on voice chat my phone identify that as a call i dont get game sound how do i fix it

[clear spindle]

It is an issue from your ISP which blocks the game server.

@night cloak iOS?

[night cloak]

Android

[fleet ibex]

What’s this? Is it an actual challenge or just a prank as it says it is?

[clear spindle]

In-game voice chat, right?

[fleet ibex]

Sry to interject

[wild lotus]

Game customer

[clear spindle]

A prank.

[night cloak]

Yes

[fleet ibex]

Ok thanks

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @wild lotus.

[clear spindle]

Gimme a min, will get back to you soon.

[night cloak]

Ok

[night cloak]

Okay thank you

[fresh beacon]

Hello i need help my account got banned for 10 years without doing anything wrong i was playing like everyday with my friends .

[steel wing]

The app keeps kicking mr

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fresh beacon.

[turbid python]

Need a reply from support why I'm facing high ms about 450 ms

[steel wing]

the screen freezes and kicks me says PUBG keeps stoping

[clear spindle]

Try reopening the game from recent apps, @night cloak.
Click on Home button > recent apps > open the game.

[storm flume]

Please refer to subpoint 4.2 in #faq for further information, @steel wing.

[clear spindle]

Please report it in #old with these details:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[night cloak]

It happens all the time i even reinstalled the gane

[steel wing]

I've been restarting The device several times since this stared to happen (2 days ago)

[clear spindle]

What was the device and android version?

[steel wing]

As it is for Memory I have a huge memory of 128 GB rom

[night cloak]

Samsung m01s Android 10

[turbid python]

I already reported in that section is there any other way to fix the ping issue?

[steel wing]

I even deleted videos worth 40GB today thinking that it will fix

[clear spindle]

@steel wing turn off the developers mode if it's on.

[steel wing]

Its already off

[clear spindle]

Just noticed that the game is not available in your region.

[steel wing]

This has never happend to me even when I was in worse device than the current

[clear spindle]

Device?

[steel wing]

Xiaomi Redmi Note 9 Pro

6GB ram 128 rom

[olive dove]

@steel wing make sure your web view is up to date.

[steel wing]

It is

I asked friends who told me same

Its really affecting my game a lot

[night cloak]

what's that ?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[steel wing]

@olive dove any other solutions mate

[olive dove]

Please report this in #old with these details, a small clip attached will be of a great help:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[steel wing]

What Do I include at Wifi/Cellular

[olive dove]

are you using wifi or cellular network to get connected?

[south citrus]

Hello.
I would like to know when will open 60 fps on redmi note 9 pro

[clear spindle]

We do not have information regrading this, feel free to share you feed-backs in #old.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @runic pollen.

[final parcel]

Hey some one has hacker to my account and the link email too it

Can some help me

Can someone help me

[storm flume]

Please contact the customer service for further assistance, @final parcel.

[final parcel]

I did

The ain’t answer me bk

[hallow gulch]

Please be patient and wait for a response.

[balmy jetty]

i was falsed banned for 10yrs. and ive tired everything everyone has told me. ive filed claims through pubg/ ive done reddit/ ive emailed pubg

[polar marsh]

Please refer to the private message from @polar marsh for further information, @balmy jetty.

[lavish mango]

My rank showing unranked

But I'm in top 100 by points

What is the reason ?

[hallow gulch]

Your account is under a security check, please be patient until it gets lifted.

[lavish mango]

How much days will be take ?

[final parcel]

Hey pixel

[hallow gulch]

Unknown, it could take some time.

[hallow gulch]

How may i help you ?

Please move to a discussion channel.

[final parcel]

Some has hacked to face book and the link a email to it and the. Play on my account

[lavish mango]

It have been somany days😭

[final parcel]

My account ID is 5237514811

[hallow gulch]

Regaining access to your facebook account would be a first. You may refer to subpoint 2.8 in our #faq channel.

[final parcel]

I don’t know how to do that am not good at IT the has disabled my Facebook

I just need to pubg mobile help me as a emergency help please I need my account to be unlink it email because it’s with someone else but I can only access with Twitter please I need u guys to unlink it for me and I have all right documents to proof that is my account

[hallow gulch]

Please contact customer support if you wish to remove any unwanted social accounts linked. Though, i do recommend you contact customer support at facebook regarding your disabled account.
Here's a direct link, https://www.facebook.com/help

[final parcel]

Thanks

He’s have been change the email

I just need u guys to unlink my account with email so I can have my account back please

The hacker has linked my account with a different email

It’s no longer access to my old Facebook now he has removed

[hallow gulch]

We're unable to do as we are not affiliated/a part of the in-game customer support. Please to help proceed with your case, contact customer support directly. You can do so via the login page when you first start the game.

[crystal solar]

@hallow gulch dns not work

And call center don't help me 😖

[hallow gulch]

Did you try using a different login method ?

[crystal solar]

Yes

Twitter

And it work

[hallow gulch]

What is the method used for receiving this notice ?

[crystal solar]

Notice what ?

[hallow gulch]

What login method did you use when receiving this ?

[crystal solar]

Email

[hallow gulch]

The following method has yet to be fully released. That being said, it might be a tad slow or unresponsive. Try again after some time, as for now you can use twitter to log in.

[night cloak]

How to kill 8 people with mosin nagant rifle; if the gun don’t exist?

[hallow gulch]

It does, in fact is has been replaced with most of the kar98s. Especially in sniper training.

[crystal solar]

Ok 👌

Thanks for your help

[hallow gulch]

My pleasure.

[night cloak]

What are your guys opinion on the gliders

[hallow gulch]

They are fast! But Please use #pubg-mobile.

[night cloak]

Oh sorry

[cursive pulsar]

i saw bots wearing mythic outfits in sanhok , is it normal?

[hallow gulch]

Yes it is.

[golden citrus]

Hello

Anybody here

[hallow gulch]

How can we help you ?

[night cloak]

@clear spindle jyi I have my account back .. and did bound it now also on my Apple ID 🥺 thanks for the help Anyway

[golden citrus]

Thank you brother

But i have banned account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @golden citrus.

[feral pine]

What does it mean?? I mean what I hace to do?? I didn't understand the no1 and no2

Is there anyone to help me??

[half sundial]

Hello guys

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @half sundial. Remember to read through #faq before asking questions in the support channels.

[half sundial]

Few days back i submit a hacker report and today i get strick on youtube channel Baba Killchor and video link is here http://www.youtube.com/watch?v=e87NH4gKx-Q please can you remove this strick.

[bitter temple]

is there anyway I can get my account banned for 7 days?

[celest shadow]

Please send an e-mail to the claimant, @half sundial.

[hallow gulch]

Provide them with the requested information, in simple form being,
-If there was any failed attempts changing the password.
-The linked social media accounts.
-The name/s of the social media account/s.

[celest shadow]

No.

[bitter temple]

Sad times

[half sundial]

[e-mail]

[feral pine]

@hallow gulch thank you so much

[celest shadow]

You should send an e-mail to the claimant, not send the e-mail of the claimant here.

[bitter temple]

My account has been hacked is there anyway I can get the issue resolved ASAP?

[celest shadow]

Send an e-mail to this address regarding your issue.

[half sundial]

Ohh sorry!!!

[celest shadow]

You should contact the customer service in-game and the customer service of your social media and/or e-mail in question.

[bitter temple]

Aiite thanks

[tacit night]

Why it's locked??

???????

[ocean hornet]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id: 5271816844
The name of the account user: ALMASKRY

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ocean hornet.

[sage jewel]

Hello, my account got banned for 1 day for violation of user agreement. Is this the correct text-channel?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sage jewel.

[hallow gulch]

Happens once the crew registers in the All-talent championship.

[tacit night]

No, I did not register

[hallow gulch]

Did your crew register in previous matches ?

[tacit night]

@hallow gulch yes we played but One of my team went out !!?

Yesterday

I think it's locked because the simi finals is in process !?

[hallow gulch]

Possibly. But if you wish to leave, waiting for the all-talent championship to end would probably solve it.

[tacit night]

😳😳 so I should wait to the tournament the finished?

[young rivet]

fix servers.

[hallow gulch]

Most likely, yes.

[tacit night]

Ohhh

[hallow gulch]

Please share your feedback in #old.

[night cloak]

Nah dude it say kill 8 people with mosin grant rifle in classic mode

[hallow gulch]

The Mosin is available in classic, erangel is fillled with them.

[night cloak]

I’ve played 10+ games haven’t find one

[hallow gulch]

Keep searching, the odds are pretty much similar to the ka98k.

[night cloak]

Ight

i have a prob in my FGH keys in ganeloop can someone assist me ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.

[steel wing]

Wifi

If I report my issue at #old how long does it take for PUBG team to fix it and reply to me?

@vagrant forum 🙁

[normal pecan]

help me to find the emulator help someone ?

[storm flume]

You can now access #emulator-chat and #emulator-support, @normal pecan. Revert this at any time by sending .emulator in #481204134859505684.

[vagrant forum]

There is no fixed or estimated time for that, @steel wing.

[steel wing]

@vagrant forum Cant send my message either

I was gona send a video together with the issue info

It said your file is huge "send it compressed"

Pressed it and didnt get send

[sick shadow]

Will the service be terminated for PUBG Mobile lite only or for the computer as well?

[pseudo tinsel]

Hi,

Some upgraded accessories of the upgradable guns are not shown in the metro game, for exemple:

• magazine
• grip
• muzzle

I think this bug is due to the fact that these accessories in metro game have “levels” so they are not exactly the sames as the ones in normal game. But in terms of skin they are the same.

The scopes are correctly displayed using upgraded skins because they don’t have “level”

Do you think it will be fixed someday ?

[bronze idol]

Got a high kill domination game 2x n got banned? Gg pubg

[feral forge]

please share it in #old.

[worn lynx]

I need help my pubg account was hacked 😭 session 2 ka I'd hay .please help me

@feral forge I need help my pubg account was hacked 😭 session 2 ka I'd hay .please help me

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bronze idol.

[storm flume]

Please do not use languages other than English, @worn lynx. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

So sometimes my mic suddenly stopes working and my teammates can’t hear me why is that?? There’s nothing wrong with my mic it just randomly happens and it ruins our whole gaming experience

[normal fulcrum]

Feel free to report the issue in #old

[worn lynx]

I need help my pubg account was hacked. .please help me please help no any one support'me

[buoyant tundra]

I need help... My pubgm acc was hacked... Some hacker sold out my uc (±800), renamed me, changed my server from Europe to Asia(so i lose reward from Europe..) and changed my flag... please help me😔

[worn lynx]

I need help my pubg account was hacked 😭 session 2 ka I'd hay .please help me

No one can help me

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @worn lynx. Remember to read through #faq before asking questions in the support channels.

[worn lynx]

No one can help me .Please I need support

I need help .

My pubg mobile account was hacked .

[feral forge]

how was your account hacked? @worn lynx

[worn lynx]

1 link . Facebook . Use hacker .not my account

@feral forge hacker use her Facebook ..link my pubg mobile account please help me

My uc and frnd are remove

[feral forge]

if you do not have access to your linked methods, please contact the respective social media support to recover your account, you may refer to 2.8 in #faq.

[mortal apex]

Unfortunately we cannot do that much here. You may try to contact the Customer Service in-game for further assistance.

[worn lynx]

Any other solution

[severe drift]

Can someone explain growing pack for me will I get my uc back if I buy the last pack

[worn lynx]

@feral forge need help hacker allaways access my account

[hallow gulch]

If you buy the last pack, you'll get 300 UC back and a groza skin.

[feral forge]

enable 2FA to secure your facebook and also contact the support.

[severe drift]

@hallow gulch when is gonna end cuz I'm kinda too tired to play

[worn lynx]

Don't my Facebook . Facebook owner hacker not me

@feral forge not my Facebook

[hallow gulch]

You have until the 12th of this month. Note that you need 800 growing points to redeem the pack which can only be earned from completing missions.

[feral forge]

do you still have access to your game account and by which method? @worn lynx

[severe drift]

Ye I'm almost there just too tired to play today is krakin dropping tonight?

[worn lynx]

@feral forge 3rd login and gmail .

[feral forge]

contact the in game customer service.

[severe drift]

@hallow gulch u got a pic of the skin ?

[worn lynx]

Already I m talking customer service but no one help me

[feral forge]

you may take this as reference.

[rich sundial]

Is there a lot of exit from the game, causing the 10-year band?

[severe drift]

@feral forge @hallow gulch thanks for the info I appreciate it

[worn lynx]

@feral forge ok I will try

[hallow gulch]

You'll be given a cool down for leaving the start of every game.

[rich sundial]

Because I pulled out a lot and caused me to band for 15 minutes

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rich sundial.

[worn lynx]

@feral forge pubg Ban in india . I'm FORM india, so pubg customer service not help me .please help you

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @worn lynx.

[worn lynx]

@feral forge please help me

[feral forge]

game is banned there, so unfortunately we can't assist you with that. @worn lynx

[worn lynx]

@feral forge I need help 😭 .My 3 years .old I'd . Please help me

@feral forge 😭

[hallow gulch]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements, @worn lynx

We can't assist you any further. Thanks for understanding.

[worn lynx]

@hallow gulch Hacker not Unlike My 3rd login yhaa?

[steel wing]

I need a solutionnnnnnn

God dang

[magic talon]

Is 1.4 Beta Version Out?

[hallow gulch]

You can't send messages in #old ?

[steel wing]

I can

But cant an attachment

Its like a 12 sec video

I saw people sending 30 sec video

[hallow gulch]

You clearly can.

[steel wing]

I barely cut the video to 8mb

@hallow gulch check the vid at feedback and see if you can know something what can cause that

[hallow gulch]

You mean the part where it takes you to the task manager?

[dense mango]

Will you guys please once and for all fix the speed glitch in metro. Its such a simple fix. Just get rid of the exoskeletan and it will be done. Get rid of the stupid noob tube while your at it please. Thanks!!!

[night cloak]

My Account hast hacked

What should i do?

[hallow gulch]

Mind leaving a report in #old

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[dense mango]

@hallow gulch not a problem.

[dreamy flame]

hi i have problem

[night cloak]

I sent e mail but not answer

This Guy Play Witz my Account

[dreamy flame]

hi i have problem

[storm flume]

Please refer to subpoint 4.3 in #faq for further information, @dreamy flame.

[night cloak]

Change my flag

[dreamy flame]

I tried using the vpn but it didn't work

and i use gameloop

[glass bone]

If you allow, my account has been banned and I have never violated any of the rules .. And since the beginning of the season, I have played only a few values ​​.. This is the hands of my account. Please solve my problem .. 5432905614 ... I am sure there is a mistake
I am looking for fair play fair

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass bone.

[storm flume]

You can now access #emulator-chat and #emulator-support, @dreamy flame. Revert this at any time by sending .emulator in #481204134859505684.

[night cloak]

My Account was hacked what should i do?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @dense mango. You can also submit a report in #old in compliance with the channel's pinned instructions.

[steel wing]

Not talking about that part

But that it kicks me

It either makes sound like z z z or just freeze and kick me

[hallow gulch]

I happen to have the same device, though i do have to point out. If you don't have the Android webview app up to date, then i recommend you do since it has been causing a lot of crashes when playing.

[dreamy flame]

@hallow gulch Can someone reply to me in the section emulator support

[hallow gulch]

You will get a reply soon, please be patient.

[steel wing]

I went towards Play Store already and checked I only get the option to uninstall it which means its in its own latest version

[hallow gulch]

Does the issue you're having occur often?

If so, then please disable the app and try again.

[steel wing]

Its happening all the time

Only for PUBG

Other apps work perfectly fine

[eternal arrow]

How to ban your account for 7 days instantly...??
Hacker connected his social media and he is not letting me unlink

Instead I'll unlink and give 7 days ban

Please help me i want 7 days ban how to do

[steel wing]

I know friends that banned their own account for same reason the played with hacker just to get their account banned

@hallow gulch how could I disable it

I cant really find it on my app settings

[hallow gulch]

Uninstall it.

[steel wing]

Then install?

[round forge]

i get Banned for 3 Days and this For the third time 2 i get ban for 1 day
twice i am sure that there as something wrong

[polar marsh]

Please refer to the private message from @polar marsh for further information, @round forge.

[steel wing]

I cant really find it in my settings

[hallow gulch]

Uninstall the app to see if the issue still occurs.

[eternal arrow]

But playing with hacker gives 7 days ban agreed but you wont receive instant ban you can get sudden 7 days ban anytime and if hacker login and cancels the process and then my id gets banned for 7 days that would be a waste

[opaque nacelle]

@lime juniper bro help me please I am getting 3rd party ban issue

[polar marsh]

Please refer to the private message from @polar marsh for further information, @opaque nacelle.

[eternal arrow]

Only if i could swap the ban with you 😢😢 i want to ban my account for 7 days

[worn lynx]

@feral forge How to find which Facebook account is connected to pubg ? Please help

@hallow gulch How to find which Facebook account is connected to pubg

@night cloak How to find which Facebook account is connected to pubg

[hallow gulch]

Please avoid spam tagging staff members. As you've been told, the game is banned in india therefore we are unable to assist you.

[worn lynx]

But You tell this please .but now i m in Russia

[worn lynx]

2days 2 get back India

[worn lynx]

Tell me please How to find which Facebook account is connected to pubg

[hallow gulch]

Log in using the Facebook account you're referring to, then the answer should be clear.

[worn lynx]

I not know which Facebook account connect .

[hushed abyss]

Pls, delete the motorcycle of 3 places, this is the worst vehicle, change for a quadricycle!

[olive dove]

I'am assuming you have multiple FB accounts, you can check each one of them if they are connected to the game.
You can do this by going to account settings-> Apps and websites. you should see it in the active list

[hallow gulch]

You may share your feedback in #old.

[worn lynx]

Facebook are hacker . Facebook.not my Facebook sir . So I don't know witch Facebook connect .any other solution

[jovial wolf]

I just redownloaded the game but i can't download the resources files why is that so

[olive dove]

If your account is hacked and linked to the hacker FB account, then you may contact in-game customer support to unlink it.

[round spear]

Why I still didn't get the new map?

[worn lynx]

60 days to unkin .any solution please . witch Facebook connect any other solution.

[night cloak]

Where is karakin😴

[olive dove]

make sure that you download all the game resources.

[jovial wolf]

Mods??

[olive dove]

Download the game resources.

[night cloak]

Okk

[olive dove]

what happens when you try to download them.

[round spear]

I did but still don't have it

[worn lynx]

Reply me bro please

[hot steppe]

Pybg mobile why you band me🤣🖕

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hot steppe.

[worn lynx]

Reply me sir

[jovial wolf]

Its just shows 0/0 mb i just reset my device and downloaded the game

[olive dove]

No other options, only in-game customer support can help with your issue.

[olive dove]

what is your region?

[jovial wolf]

And it shows that i cant download i redownloaded it again but same happens

Nelal

Nepal*

[worn lynx]

COUSTOM support tell us witch Facebook connect my pubg ?

[olive dove]

It seems like an ISP issue, change your device DNS and try again.

[olive dove]

they do not ask such question, they might ask which social platform you have access to?
My DMs are open, feel free to share a screenshot of your conversation with customer support so I can help you further.

[worn lynx]

Ok❤️

[jovial wolf]

Which dns should i use

[olive dove]

Set DNS 1 to 1.1.1.1 and DNS 2 to 1.0.0.1

[jovial wolf]

I did it bro but it still says that i cant

[carmine pelican]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id: 5216261112
The name of the account user: Saüd2

[polar marsh]

Please refer to the private message from @polar marsh for further information, @carmine pelican.

[jovial wolf]

It says network error but i can still play erangel

[olive dove]

Then your only option is to contact your service provider to fix the problem/

[jovial wolf]

Ufff ok but what should i ask them about this clearly

[olive dove]

You should ask them about why the game servers are blocked and you can't download the resources due to the network connection error.

[storm bough]

Hi I'm not sure if this is the right place to ask for help regarding my account I got banned for 10 years without any reason please I need help to get my account back and you can check more because I play clean and never used hacker in my life please I need help please

[polar marsh]

Please refer to the private message from @polar marsh for further information, @storm bough.

[jovial wolf]

Its ok i found the solution i used vpn for it and now its downloading thanks for the help❤️

Tho i will ask them about what you just mentioned

[jolly forge]

@olive dove check your DM

[olive dove]

Anytime, we do not recommend using VPN though.

[olive dove]

Will do in a bit, If you have a question you may ask here.

[jolly forge]

@olive dove i want to share you a video how to fix this erorr

[jovial wolf]

Yea i know but i need quick solution so its night time here so the isp customer care are closed😂

[scarlet python]

I made this post and then I got banned from the discord by the mod Jinthomson.. why was I banned?

[olive dove]

You may DM me so we can discuss this further.

[scarlet python]

Ok

[hallow gulch]

Regarding this issue, please wait for the next update.

[wind apex]

Hi

My account has been hacked

I want to get it back now

I registered on Twitter and Google

The thief hacked my Twitter account and could not access Google

I deactivated the link from the Twitter account, but he is able to login due to the remaining period of unlinking this account

what should I do

[carmine copper]

What happened to godzilla vs kong

[hallow gulch]

You may try recovering your twitter account. Refer to subpoint 2.8 in #faq.

[hallow gulch]

Coming soon.

[wind apex]

I do not want to restore the Twitter account, but rather I want to delete it from my account in Bebji or skip the time limit for deleting the account

[hallow gulch]

Contact customer support in-game.

[wind apex]

I spoke with them, but they did not help me with anything .. They told me that this problem will be reconsidered and it will take about 60 days, which is more than the time limit specified for deleting the Twitter account from the PUBG account

And the specified period is 6 days only

[hallow gulch]

It might take up to 60 days, until CS is ready to take action. For the time being, please be patient and wait for a response. Once you're ready to proceed you'll be asked to submit some information only you (the owner) would know.

[wind apex]

But I cannot wait for this timeout

60 days a lot

Then he sabotaged my account

And the period is 6 days

My account will be ruined

[hallow gulch]

It takes time considering the enormous amount of reports received daily. Sending a small reminder to the team would be fair.

[wind apex]

I just want to skip the time limit as soon as possible

This time will differentiate me a lot

[hallow gulch]

Sadly that is not possible. We hope you understand.

[wind apex]

How is that !!

[ocean hazel]

Its illegal to share an pubgm account?

[wind apex]

No way

[ocean hazel]

@hallow gulch

[hallow gulch]

Account sharing is against PUBG MOBILE'S terms of service.

[wind apex]

that's mine ?

It is possible not 🙂

[hallow gulch]

No. Please be advised that the staff here are not affiliated with the in-game customer support, therefore we are unable to provide actual assistance regarding such. Waiting for CS to reply is the best option.

[wind apex]

Thank you for your effort, and it is better to wait for the deadline for deleting the Twitter account, which is 6 days instead of waiting 60 days to wait for the response from the support 🙂

[ocean hazel]

So what is unlinking accounts for? 😮

[night cloak]

Hey

[hallow gulch]

In case you wish to add a different social account or completely remove it.

[night cloak]

In the pubg growin pack with the group wen u buy the last one do you get back 300 uc

[ocean hazel]

You cannot sell your own account?

[night cloak]

With the groza

[ocean hazel]

Or gave as a gift

[hallow gulch]

With the pack that costs 300 UC and 800 growing points, you get 300 UC back and a groza skin.

[night cloak]

Thank you

[dire fractal]

@night cloak hi bro . I want to work with pubg team i can help you in detecting bypass and also antiban which developers using I has lot of bypass codes which currently running safe
is there any way to join that type of team ?
if yes kindly dm ❤️ Will wait for u

[olive dove]

No, That is against the game terms of service.

[lusty sail]

One message removed from a suspended account.

[ocean hazel]

Not even given away? Goshhh

[hallow gulch]

Should be released soon.

[lusty sail]

One message removed from a suspended account.

[ocean hazel]

You can play in custum rooms

[lusty sail]

One message removed from a suspended account.

[olive dove]

No, check the user agreement.

[lusty sail]

One message removed from a suspended account.

[olive dove]

Directly in-game, make sure that you download all the resources.

[ocean hazel]

Sad, mutual agreement should be acceptable

[night cloak]

When will pubg karken come out

[hallow gulch]

It should be released very soon.

[night cloak]

K

[unique marten]

Help me ban my account for ten years, I add it to your sake, help me create your account on safety, I added yours with toys and surprises. They keep me out of the game and ban the account. I only have this account. Please help me, please
Id:5494489280
Name:KD々FØメ'

[polar marsh]

Please refer to the private message from @polar marsh for further information, @unique marten.

[tacit ether]

I need help, someone hacked my account

[storm flume]

Please contact the customer service for further assistance, @tacit ether.

[bold kindle]

Will any pubgm accounts created in korea be affected by the ban regardless where u live?

[hallow gulch]

If you're playing on the global version of the game, you have nothing to worry about.

[proven turtle]

Will the chosen one achievement be changed since the snow ghillie is only obtainable in vikendi? ._.

[hallow gulch]

No, since vikendi will be coming back after the needed adjustments are done.

[proven turtle]

Oh sweet, thanks for the reply! ^^ @hallow gulch

[hallow gulch]

You're very welcome.

[steady fable]

Hi, I need help for this. I have many times landed on the fountain but why its still didnt count as done? Please, help me. Thankyou

[hallow gulch]

Land in the fountain and stay in it for at least 5-10 seconds.

[steady fable]

How about I landed on it and exit to lobby?

[hallow gulch]

It should count once you or your team dies.

[steady fable]

But sadly it didnt count as done. Always playing solo for that😭

[hallow gulch]

Try again and refer to what I've stated above.

[steady fable]

Oke i'll try, thankyou!!

[hallow gulch]

My pleasure.

[olive dove]

If this did not work out, please report it in #old .

[steady fable]

[broken breach]

Nvm

[hallow gulch]

The map was not released via a PUBGM update, please make sure you have the resources downloaded.

[rain portal]

@rancid lily someone hacked my pubg account and change my clane owner help me back my id and clane

[storm flume]

Please contact the customer service for further assistance, @rain portal.

[torpid glacier]

hi

how to change email link in pubg account 😫

my account is hacked

[sick shale]

It cannot be changed/unlinked

[torpid glacier]

what I do now?

[sick shale]

Please contact customer service via in-game settings if your account is hacked.

[torpid glacier]

already connected

no good solution

😫

[sick shale]

What's the solution you got?

[torpid glacier]

I will show you wait

@sick shale this

[sick shale]

You have to provide them correct information about your account in order to recover it.

[torpid glacier]

OK how to connect again

I have the Twitter account

and I have everything about my account

[sick shale]

Send the information they asked for.

[eager plover]

help me report :https://youtu.be/C_cBEkWDblo

hmm are you kidding me 281 matches played this hacker

[tranquil haven]

Yo mates there are any patch notes out for karakin cuz i cant find any

[sick shale]

You can submit a report in #cheater-reports in compliance with the channel's pinned instructions.

@tranquil haven Karakin is available now

[tranquil haven]

But where i can find some patch notes cuz i need to look at what its new,the loot poll,etc as i need to know that also to translate and spread some of the news out for some peeps from the romanian comunity around my part

[sick shale]

Oh sorry, misunderstood your question. Here you go:
(From version 1.3.0 patch notes)

[tranquil haven]

Np thx alot mate

[night cloak]

your new map is dog crap

[sick shale]

#old

[tranquil haven]

Yo mates its intended to find a ×8 scop on karakin cuz the pc pubg has scopes only up to ×4 so im thinking the same for mobile

[atomic orchid]

beta invite code need

[solar hare]

Where to download new update

[atomic orchid]

goto beta offical download site

[feral forge]

update of?

[kindred egret]

i cant download the beta version

[jade nest]

@kindred egret Go to Events->Recommended->Beta test invitation
Generate a code and you will be redirected to download the beta version of the game.

[jade nest]

You can get beta invitation code from Event->Recommended->Beta Test Invitation

[kindred egret]

it redirects me to chrome

and chrome doesn't download

[night cloak]

Need an email from the support service, ingame support is stupid ..!!

[sick shale]

Customer service email is intended for general queries

[night cloak]

My server got changed, from eu to sa?

How

So no E-Mail ?

[sick shale]

Only in-game support can help with account related issues

[night cloak]

But u get auto answers

[heady drum]

I got banned and I’m not hacking what shuld I do 😭

[polar marsh]

Please refer to the private message from @polar marsh for further information, @heady drum.

[hard imp]

my beta version keeps giving me error code 1

[night cloak]

how can I invite people to my RP team

[onyx dagger]

Just click on RP team, and you can see the option to invite your friends to your RP team.

If they already did join one, it won't be possible to join yours.

[magic talon]

Beta Version Download Link Please

[jade nest]

Go to Events->Recommended->Beta test invitation
Generate a code and you will be redirected to download the beta version of the game.

[magic talon]

Thanks!

[lunar forge]

Hello

I was download beta PUBG Mobile but it gives me Unknown error

Both me and one of my friends how download

[storm flume]

You can apply for the PUBG MOBILE beta program here, @lunar forge:

:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[celest shadow]

Have you tried restarting your device and trying again, @lunar forge?

[lunar forge]

Yup

[night cloak]

hello

[vivid oak]

Hello. I know for a fact that my account is wrongfully banned. Is there any way I can get my account further investigated?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @vivid oak.

[night cloak]

can you please tell me whats the newest version right now?

[lunar forge]

I have Xiaomi Poco X3 NFC
My friend have samsung galaxy A71
On both device have problem

[celest shadow]

Can you try reinstalling the beta version of PUBG MOBILE?

[night cloak]

1.3.0. ?

[lunar forge]

i will

[sick shale]

Yes

[night cloak]

i need the next 5 numbers please

can you just double check if it is 1.3.0.14895 ?

im not shure

[sick shale]

Mine is 1.3.0.14927

[lunar forge]

Gives me error again🥺

[night cloak]

ok ty it could be that one then

[south citrus]

ребят когда будет доступно 60 FPS на устройстве redmi note 9 pro ?

[storm flume]

Please do not use languages other than English, @south citrus. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[celest shadow]

Please uninstall your current beta version of PUBG MOBILE and download the new one from this webpage, @lunar forge:
https://web.gpubgm.com/m/download_android_1.html

[steel wing]

Pistonn

Maybe you can help

I've been facing an issue last 2 days my screen freezes and kicks me out the game.Im sure the storage isnt causing that because I have a large storage of 6GB RAM and 128GB ROM
ID: 532303794
Device: Xiaomi Redmi Note 9 Pro
Connection Type : Wifi
Country: Kosovo

@celest shadow

[celest shadow]

Do you have a screen recording of this issue?

[ancient finch]

Hello, I cleaned the phone's memory and deleted the Pubg files when I entered the game, I chose the wrong server, I wanted to change it back, but I need to wait 60 days, I ask you to change the server to Europe, here is the account id 5637169258

[sick shale]

You need to wait for the cooldown period to be over, @ancient finch no other way.

[ancient finch]

maybe you can somehow change it all the same, it's just that now the ping is very large to play, it is not possible, you can still change the administration, maybe it costs money?

[obsidian epoch]

will vikendi be realesed again??

[sick shale]

Yes, in the future with new updates.

[obsidian epoch]

do u might know when ???

[sick shale]

No

[obsidian epoch]

ok ty for the answer

[ancient finch]

maybe you can somehow change it all the same, it's just that now the ping is very large to play, it is not possible, you can still change the administration, maybe it costs money? Help me please 😭

[sick shale]

That's not possible, waiting for the cooldown time is the only way

[rain path]

Ios user facing serious bug can anyone help for solving that its a bancoming only on ios devices which gives 1day bantier gets reset "you wre using a cracked version something like message pops" please consider this👍

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rain path.

[limpid mortar]

How to fix it sir ? @sick shale @lime juniper

@polar marsh

[velvet idol]

anyone has beta patch notes?

[valid jewel]

What’s this?

[lunar forge]

Error again😐😐I dont know whats wrong with this!

[rustic sentinel]

When i complete this week 3 mission so after that changing

When I'm done completing this mission so it's changing to another mission

[steel wing]

@Piston#0007 I do

[velvet idol]

@onyx dagger How to download beta and any early patch notes

[steel wing]

@celest shadow want me to send screen record of it here?

I cannot finish a game at all

In case you wana see it

[sick shale]

There are some requirements, try again later

[steel wing]

@sick shale any opinion?

[sick shale]

No idea, are you running any other application in background?

[lethal patrol]

Hlo

[steel wing]

Nope

Started happening 3 days ago

I cant even finish a game without this happening

Some mod told me to check if webview is up to date but it is

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @lethal patrol. Remember to read through #faq before asking questions in the support channels.

[languid schooner]

User number: 548233211
Device: LG Stylo 6
Cellular
Country: USA

How do i fix not being able to loot boxes or crates? Havent played in like 6 months

[feral forge]

try to repair your client and clear cache and data. @languid schooner

[limpid mortar]

What are the requirement

I play regularly from last 2 years

[radiant dirge]

this keeps happening to me and my friends when we play karakin lmao

broken game

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @radiant dirge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[rapid pilot]

i am reported a cheater on 5th april in #cheater-reports still he is not punished.

[strong portal]

Is this new beta? https://cdn.discordapp.com/attachments/481201360725999666/829243519188467722/Screenshot_2021-04-07-12-05-14-190_com.tencent.igce.jpg

[clear spindle]

Yes.

[clear spindle]

I did not see any of your message in #cheater-reports.

[strong portal]

How can I download new beta

[clear spindle]

Go to Events > Recommended > Beta Test invitation then generate a code and you will be redirected to download the beta version of the game.

[strong portal]

Okay

[strong portal]

But I haven’t got beta test invitation. Can you send link for iOS?

[clear spindle]

https://web.gpubgm.com/m/download.html

You still need the code to enter the game.

[strong portal]

Thank you 🙂

[clear spindle]

You are welcome!

[rapid pilot]

@clear spindle i sended it second time

[steel wing]

@clear spindle helpppp

Come on need someone with a solution

[sick shale]

Have you tried to contact customer service?

[steel wing]

That wont help at all

I rebooted my device several times

Also uninstalled the game

Im so mad I cant finish at least a TDM

[jade nest]

Best option would be factory reset your phone and do a clean installation of everything.

[steel wing]

I've been thinking that

But what If I try to repair the game?

But I think thats the same as uninstalling and reinstalling though@jade nest

[jade nest]

Nope, Factory reset of phone is completely different.It will clean all unusual settings and hopefully solve your problem.

Make sure to backup your important stuffs

[steel wing]

I was talking about repairing the game*

[jade nest]

You can try that too but if you still face the same issue,then factory reset should be the last option.

[steel wing]

Yep

[jade nest]

Also uninstall your android system webview and downgrade your chrome version

Do these first before factory reset

[steel wing]

Uninstall?

[jade nest]

Yes

[steel wing]

I uninstalled yesterday and updated again

[jade nest]

No keep it uninstalled

[steel wing]

Alright

How do I downgrade the chrome?

[jade nest]

First do that then check.

[steel wing]

Ok thanks.

[night cloak]

@olive dove thx for your help yesterday ✌️

[olive dove]

you are welcome, and welcome back.

[night cloak]

Any mods or Admin?

[sick shale]

@night cloak How can we help you?

[night cloak]

My account was Hacked what should i do?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

I send e mail but no answer

[night cloak]

I did 36 Kills after that match i got banned. I was surprised, I was playing absolutely Fair! I have video proof

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[storm flume]

Please avoid going off-topic, @spare bison. You may have unrelated conversations in #chat.

[charred zealot]

My friend's Facebook was stolen and someone has access to his account now. He can't unlink cuz that person still logging into his Pubg account. What could he do?My friend have access tru Google Play and linked email.

[night cloak]

How to invite friends to RP team

Click on invite

There isn’t a invite button

[sick shale]

Take a screenshot

[night cloak]

Maybe tomorrow

Imma go sleep

[timid fossil]

I mistakenly changed my server.. I am facing problems with ping.. Plz help me

[sick shale]

You should wait for the cooldown period to be over, no other way.

[timid fossil]

Is they solving those issues

[trail bolt]

hello can someone help me my acount got hacked and noone care about me

[storm flume]

Please contact the customer service for further assistance, @trail bolt.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @charred zealot.

[trail bolt]

were i can go for telling this my acc got hacked

[jade nest]

Here

[honest pasture]

who i can talk to about banned accounts

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest pasture.

[shadow gate]

Why i am unranked and when i can be ranked again?

[night cloak]

Hello

[steep ivy]

Wait For Next Week

[steel wing]

Its still crashinggggggg

[night cloak]

I need a help

[shadow gate]

Ok but for what reason im unranked?

[steel wing]

State your issue

[sick shale]

You might be unranked due a suspicious activity was detected on your account.

[steel wing]

Chainsukh uninstall and install has not worked🙂

[steep ivy]

Rank Refreshing every 7days not Daily.

[night cloak]

When I enter the account with Facebook connection, it says create a new account. What is the solution?

[steep ivy]

So You don't ranked this Week

Bro

[shadow gate]

I know that but last week was the same

[steel wing]

You get the tittle every 7 days not ranking in server

[shadow gate]

Im not even in the list

[steel wing]

List ranking must be regular not every 7 days

[night cloak]

When I enter the account with Facebook connection, it says create a new account. What is the solution?

[steep ivy]

Uninstall Pubg and Live Happily

[shadow gate]

Im sure 100% i didnt break any rules its just noobs who report me alot

[shadow gate]

Bro if i Uninstall pubg i have to play pubg in real life im in frecken iraq

[night cloak]

@sick shale When I enter the account with Facebook connection, it says create a new account. What is the solution?

[shadow gate]

Exactly

[alpine belfry]

Hello, my game account has been stolen. I have two links to my account, one link to the thief. Please help me

[sick shale]

You will be ranked again when the investigation is over.

[shadow gate]

Fair enough thank you

[sick shale]

The facebook account was unlinked then

[steep ivy]

Disconnect The other One

[night cloak]

@sick shale What can I do? What is the solution?

[alpine belfry]

The game has versioned on my account. And I can't disconnect

[sick shale]

There is no solution if the social media account was unlinked.

[night cloak]

Pff