questions

[night cloak]

when i sign in to my other account

its normal sir

[misty shoal]

every season a such problem in achivement 😢

[night cloak]

no more soical links

[celest shadow]

What happens when you try to unlink one of the social media accounts that does not belong to you, @night cloak?

[night star]

thank you very much

[night cloak]

hold on let me screenshot

[celest shadow]

The All-Talent Championship is not equivalent to the previous Crew Challenge, @night cloak and @misty shoal. This is a different tournament.

[night cloak]

Clint version error . failed to unlink

[misty shoal]

@celest shadow Crew Challenge Match Points do not count towards Achievements

[rocky mist]

@celest shadow I don’t understand, if I play with iPad I can got the ban?

[night cloak]

that's what i get

[misty shoal]

@celest shadow Does this mean that this mission is over?

[night cloak]

its a bug

or its linked for real ?

[misty shoal]

Because this is the new format for the Crew Challenge

[night cloak]

like someone other me has access now ?

[latent gorge]

7 days bro what is this

[celest shadow]

Please be advised that you are only allowed to use mobile devices on official tournaments, as iPads, tablets and emulators are not allowed.

Feel free to provide your feedback about the achievement in #old, @misty shoal.

Please provide a screenshot, @night cloak.

[storm flume]

Please do not use languages other than English, @brave parcel. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[rocky mist]

But is not detected and people go to play same

[night star]

@celest shadow how many games count towards the final results? 6?

[night cloak]

can i send a small vedio ?

[mortal apex]

You can play 6 matches per day.

[night cloak]

10 sec?

[celest shadow]

Teams gain points by playing weekly matches every week. The sum of the points from the best 6 matches played this week is the weekly score. Every week, the top 50 teams with the highest weekly score advance to the semi-finals.

[celest shadow]

Yes, you can send the screen recording here.

[rocky mist]

@celest shadow look nothing about ipad

[night star]

Thansk

[night cloak]

this happen when i want to unlink mine as well

facebook and gamecenter and email link is mine ( google play and VK now mine )

how that POSSIBLE ?

and this links are really real ?

like he can access my account with it ?

or just a bug ?

[celest shadow]

This is most likely a visual bug, but feel free to contact the customer service in the game for further assistance and have the customer service look into the matter.

[raw kayak]

Hello everyone

[night cloak]

can someone get inthough me with and help me , i really don't understand , and my friends too

i have talked to them

but they told me t hey won't help me

unless i answer some

i provide all

but i don't have the old purchase receipt

[fallow imp]

x zs

[night cloak]

@celest shadow i see admin role , if you PLEASE help me

[raw kayak]

I want help I’m playing PUBG mobile but I have tinnitus I can’t use earphones because the gunshot very loud if reduced the sound I will not here the footsteps also

[fallow imp]

my account has been hacked from unknown person through the Facebook. I tried to recovered the account and didn’t work My account Connected to my email and my phone number. Also my account is valuable.I spend more then $4500 and I have proved for the pushes through apple store and I will upload all of them. please I need help to recovery the account. your is highly appreciate it

My id: 5130928774

[celest shadow]

Apologies, iPads are allowed, only emulators are not.

[copper stag]

How is this possible?

[sand snow]

hello guys I have a gtx 1050 + i7 8250U and 16 gb ram but I can't take 60 fps

[raw kayak]

How’s the admin I want help

[potent heath]

Asia built different.

[storm flume]

You can now access #emulator-chat and #emulator-support, @sand snow. Revert this at any time by sending .emulator in #481204134859505684.

[celest shadow]

Please use the #emulator-support channel instead, @sand snow.

[sand snow]

ok

[sick shale]

He has those wins on a different server, or FPP mode.

[night cloak]

☹️

[fringe sky]

Hey I need help I just tried to open the gamr and I have an error code on the frozed loading screen I tried to change wifi connection and even mobile hotspot and nothing has changed

[celest shadow]

Please be advised that the Administrators, Moderators, and Contributors of this Discord server are not affiliated with the in-game customer support team and are unable to assist with in-game account issues, other than to direct you to contact the in-game support team.

[copper stag]

No same in fpp 0 matches, and how can he be in diff server if it is clearly written in the server ranking filter "Asia"

[sick shale]

That is his country flag. Not the server.

[copper stag]

Uh ok r8

[celest shadow]

Please refer to subpoint 4.3 in #faq for further instructions.

[night cloak]

May i use emulator for crew challenge?

[celest shadow]

Emulators are not allowed in the All-Talent Championship tournament, @night cloak.

[night cloak]

so you think it's only visual bug?

[tired fractal]

why?????

[sick shale]

Did you read my previous answer?

[tired fractal]

yeah but I don't know why still, I'm just playing on poco f1 and i get this

[storm flume]

Please contact the customer service for further assistance, @tired fractal.

[covert cosmos]

Good evening,
I would like to connect to you in order to bring up a problem, I have a friend, while connecting, had this error code "554827799".
When I go to the Krafton help page, they tell me that it may be a storage problem, but he has 90GB of memory left.

So I'm contacting you, hoping to get a positive answer.

Best Regards
Theky

[fringe sky]

Its not working may I try to redownload ?

[onyx dagger]

Could you please translate the error message showing in the screenshot which you has sent above, to English, @covert cosmos?

[covert cosmos]

Yes, of course @onyx dagger

[onyx dagger]

Kindly do.

[plain hornet]

Hey I want to know how to purchase pubg mobile redeem code

[onyx dagger]

You may get Redeem codes by watching the official streams of PUBG MOBILE ESPORTS on YouTube, @plain hornet.

[covert cosmos]

Unknown error. Please restart your device and try again.
Error code: 554827799

Namely, on my advice, he deleted the application, he reinstalled it, without results.

[plain hornet]

And want to know why redeem code website crash I can't open from 2 days

[onyx dagger]

Did he actually restart his device according to the error message, @covert cosmos?

[onyx dagger]

May I know where you're from?

I mean the country.

[plain hornet]

@onyx dagger India

[onyx dagger]

Ah.

That is the reason. The game is banned there.

[plain hornet]

But some indian people can run

[celest shadow]

Where are you from?

[onyx dagger]

As we provide community support only for the global English version of PUBG MOBILE here, @plain hornet, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements

[covert cosmos]

Yes, even 5 times ^^

[onyx dagger]

Try changing the Internet connection, or try using DNS, @covert cosmos.

[calm moon]

too late i guess lol

[floral spindle]

i lost all my settings... again!

[onyx dagger]

What do you mean?

[floral spindle]

after being logged out and the game saying my account has been logged in with a newer version

[covert cosmos]

I'll pass it on, I hope it works

[onyx dagger]

Yep. :)

[storm flume]

Please contact the customer service for further assistance, @floral spindle.

[floral spindle]

oh ok great so tencent customer service.. a black hole of nothingness cool thanks

[onyx dagger]

Let's hope for the best.

[floral spindle]

even my cloud saved layouts are gone

[covert cosmos]

Thanks for help 🙏🙏

[floral spindle]

devs are useless for this game

[onyx dagger]

You're very welcome, @covert cosmos! 🤗

[vapid kindle]

Hey

[obsidian atlas]

Hello friend The bing is played without a vpn between 130-170 After turning on the vpn it is 40-60 Knowing this is my internet speed How can I solve the problem?

[vapid kindle]

I have a question

[onyx dagger]

Kindly do contact them in-game, and then state the issue, as only they can help you with Account related issues and we cannot do much about it here, on Discord, @floral spindle.

Go ahead, @vapid kindle.

Usage of VPN is not recommended, @obsidian atlas.

[vapid kindle]

Is it possible to fix the achievement of crew challenge matches? I have 6560 achievement points and this 70 points are really needed

[floral spindle]

So Report > Other ? thats what you're saying?

[obsidian atlas]

OK What should I do Because my internet speed is good Knowing the bing is pretty bad

[onyx dagger]

I said to contact them!

[onyx dagger]

You're free to report the bug issues if the points didn't count up, in #old.

[onyx dagger]

Try using DNS.

[obsidian atlas]

how can I

[night cloak]

Is it still avaible or is any chance i can get #1/100 title

[vapid kindle]

and nobody replies? I am not the only person suffering from this achievement. Like recently a lot of people reported it. What’s the point of sending one more message in that channel?

[onyx dagger]

You may refer to #faq 4.3's solutions to know on how to change the DNS, @obsidian atlas.

[onyx dagger]

You do not have to worry about the replies, as the Tencent Staff team members go through that channel regularly. :)

[onyx dagger]

I do have a doubt about it. I think that is a No.

[misty shoal]

@onyx dagger Why don't programmers do an experiment?

This happened with 200 RP boxe and it took two months to fix

Should we always wait two months? Can't the programmer give it a try before giving everyone an update?

Did you know that PUBG players paid 3 billion dollars in the year 2020 only?

[onyx dagger]

Well, if you do find any bug issues, you're free to report it in #old, @misty shoal.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @misty shoal. You can also submit a report in #old in compliance with the channel's pinned instructions.

[misty shoal]

Why are you running away from a question?

[onyx dagger]

I am not running away. You're free to share your feedbacks in #old.

[misty shoal]

programmers can experiment before delivering players an update

[onyx dagger]

Yes, that.

[misty shoal]

This problem is not the first time it occurs

[onyx dagger]

I see.

[night cloak]

What about 3 years anniversary. I couldnt find a cake since ive lurked on yt how to get #1/100 title and i searched locations: Pochinki Church, School, Rozhok barn like house. I think it expired

[covert cosmos]

It worked, thank you, you are at the top!!!@onyx dagger

[misty shoal]

Last time I reported it and it took two months to repair, this time I will not report but rather I will stop paying any cent for the game

[onyx dagger]

Well, probably it might've expired. :(

[night cloak]

@misty shoal If you are inconvenient about the game, stop playing it

[onyx dagger]

You're welcome 😂, glad to know that it worked. 🤗

[misty shoal]

Actually I stopped playing it two months ago

I came back to try it after an update, but as long as there are problems, write it to this game

[vapid kindle]

Dumb logic

Imagine you are playing for 3 years and really love this game

And every update is trash

[night cloak]

but then you complain

[vapid kindle]

why I shouldn’t?

[storm flume]

Please avoid going off-topic, @vapid kindle @night cloak. You may have unrelated conversations in #chat.

[celest shadow]

This title was originally for the first anniversary, where you had to travel to different locations on each map to light up a cake and complete the achievement to obtain the #1/100 title.

[floral spindle]

now the game is in a constant loop of downloading 22.48 update, restart game, download update.

[gritty glade]

Do something about CREW challenges, continues killed 3 time in a row, in crew matches.
CREW Is full of with Hakers.
In one match there are 11 - 12 hakers

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @gritty glade. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[empty ravine]

My account have banned 🚫 from 2020/11/27 and the saport in game told me came to the discord

[polar marsh]

Please refer to the private message from @polar marsh for further information, @empty ravine.

[boreal obsidian]

Why we cant play crew challenge cheat pass are not accept us . We dont have any things like cheats

[sick shale]

Refer to this message for further information:
#questions message

[arctic harness]

How can i get my pubg account back it have been hacked. It was linked with my fb account and fb account got hacked and band from fb

[steep pendant]

What are the prohibited devices?

[covert mason]

it was 3 matches per day before and wasnt mentioned anywhere that its 6 now..

[sick shale]

Yes, 6 matches per day now.

[icy idol]

ery busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id
ʀ7。BOX〆AZOZ
The name of the account user
5110225685

[polar marsh]

Please refer to the private message from @polar marsh for further information, @icy idol.

[covert mason]

but i didnt see it mentioned anywhere @sick shale

[sick shale]

Are you referring to All-Talent Championship?

[steep pendant]

Crew challenge

[covert mason]

we started playing from 20:00 bcs we thought its only 3 matches

[sick shale]

Sorry to hear that. For your information, only the best 6 matches of that week will count.

[covert mason]

yes ik that, thanks

[sick shale]

Only Emulator isn't allowed.

[lusty comet]

tell me best setting for gameloop @sick shale

[covert mason]

we still have 4 matches today, tomorrow 6 and 6 on sunday @sick shale

thx for letting me know about it

[night cloak]

Hello

[storm flume]

You can now access #emulator-chat and #emulator-support, @lusty comet. Revert this at any time by sending .emulator in #481204134859505684.

[sick shale]

@lusty comet Ask in #emulator-support please.

[lusty comet]

@sick shale sir but i can't upload my pc specition

[versed sonnet]

Hi, how we can we be of assistance?

[covert mason]

you arent a mod?

[arctic harness]

My account got hacked how to get it back got all payments information i have made and id number and sc

[storm flume]

Please contact the customer service for further assistance, @arctic harness.

[versed sonnet]

Maybe I can help him, doesn’t matter if I’m a mod or not.

[arctic harness]

There is no customer service i have tried it alot

[raven pendant]

Need you help support team, my friends fb account got stolen which is connected to his pubg account. the thief has managed to delete the fb account and sold my friends pubg accout to someone else. we got all the evidance that the account belong to my friend from past purchases (all of them) and we need to get the account back. please we need help. we tried to get the fb account back but its taking a long proccess and it seems we cant get it back so at least we need the pubg back plz help

[arctic harness]

@raven pendant same as my story forget about the account I tried to get it sense 2019 but no help at all

[mortal apex]

You may contact the Customer Service in game for account related issues. You can take this as a reference in order to get assistance; make sure you provide them all the details required, @arctic harness & @raven pendant.

[lilac onyx]

Today 6 games in all talent challenge or 3 games?

[mortal apex]

You can play in total 6 games per day, @lilac onyx.

[night cloak]

Account stolen friends can be ban ulassin info

[violet crater]

Dear @polar marsh , I have been participating in ALL-TALENT CHAMPIONSHIP and so far we have won the whole 6 matches of today. However, Im wondering in case if my crew won the Finals are we going to have the permanent crew challenge title or it is a temporary title?

[obtuse tree]

How can i stop the game from voice glitching every single match i play with a team?
we could hear each other in the lobby but after the match starts no one could hear each other

[maiden hill]

Guys it's not 3 games in total?

Must play 6?

[lilac onyx]

If u make to top 50 one week can u play other weeks or no?

[primal pelican]

@obtuse tree that bug is still there in the game?

Lmao

[jade nest]

You can check the final rewards by clicking on ? icon on the final stages of this picture.
By the way the title would be time limited.You can check it yourself.

[jade nest]

You can play as many as you want out of 6.Maximum 18 games can be played in 1 week.But only the best 6 games would be counted on the leaderboard ranking.

[jade nest]

You can play,but it will be worthless,since you already qualified for the next stages.

[obtuse tree]

yeah and it's very annoying, got the bois to play after like half an year only for us to not be able to talk to each other 🗿

[primal pelican]

I haven't played the game in 5 months and I remember having that bug

[tidal plank]

People who are teaming

if you need record

i will send you

[meager pumice]

@obtuse tree Hi how much matches per day in crew

[tidal plank]

6

[meager pumice]

I think its too much

[tidal plank]

yeah ,buts still top 6 matches

[obtuse tree]

@meager pumice

[tidal plank]

using to be in top 100

[jade nest]

@tidal plank You can play as many as you want out of 6.Maximum 18 games can be played in 1 week.But only the best 6 games would be counted on the leaderboard ranking.

[tidal plank]

yes

[night cloak]

is there anyone can help me please ?

[tidal plank]

can you look up?

on my photos

that guys are teaming

[sick shale]

Report them in-game please.

[tidal plank]

done

before

you need vid @sick shale ?

i can montage it after all matches

[sick shale]

I can't do anything with it.

[night cloak]

@sick shale I want your help please

[elfin canopy]

do not spam nonsensical messages, @tidal plank.

[sick shale]

@night cloak What's the problem

[tidal plank]

Sorry,gl everyone

[night cloak]

my account is up to date

but it gave me this messege

[sick shale]

Tried re-installing the game?

[night cloak]

i did but nothing change

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

how ?

[brittle coral]

(Request time out)
I get this message every time after back to lobby (pubg)..it takes some time loading and the show this message!!

[modern timber]

Hi
Now i am playing on KRJP Server and i have very awful ping
Is it legal to make another account from another phone and join with him and give him the leader and play on his server?
Waiting your respond
Thank you:white_heart:

[sick shale]

I've answered you before.

[lusty comet]

@ripe hill

[modern timber]

You told me that i will bybass the restrictions

[night cloak]

how can i contact with them?

[modern timber]

I dont want to violate the rules@sick shale

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @night cloak.

[modern timber]

.See

@sick shale
Can you answer me please?
I dont want to get bânned

[spiral ferry]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5808748255
The name of the account user
๖DH》On・ISSA

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spiral ferry.

[sick knoll]

About the all talent championship is thr a match limit. Or the team can play as many matches as they want?

[pallid briar]

Use the report button in game!

[pallid briar]

Upto 6 matches count per day i think.

[winged umbra]

Why did some achievements I already completed reset?

[sick shale]

Can you take a screenshot?

[frail leaf]

<@&481161015728406538> sometimes you also need to know something good. Seems it was just a bug in the first match with the Security issue. Everything went fine afterwards

[night cloak]

what does report from crawling mean ? and i would like to suggest please add a search option in real time report so that i can track down my report

[sick shale]

You can provide your feedback in #old. @frail leaf And please don't mention Moderator role again, it's used for emergencies in this server.

[frail leaf]

Sorry just wanted to say that it was fixed giving you guys some good news in between

[night cloak]

@sick shale

[frail leaf]

4 matches per day. Is stated in the rules ingame

[sick shale]

It's 6.

[frail leaf]

So you can play 18 matches why is it saying 12 matches in the rules

[pallid briar]

You may check again it's 6 matches not 4

[sick shale]

Where is that mentioned? Can you provide a screenshot please

[kindred zealot]

hi

my friends account is being hacked

his @ is @night cloak

[night cloak]

can anyone from staff help me <@&481161015728406538>

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[kindred zealot]

his account is being hacked.

[frail leaf]

Yeah then I read something somewhere else which seemed to be wrong

[kindred zealot]

since he gave his account info to someone,

[night cloak]

my acc is hacked plz help me

[frail leaf]

But that's insane 18 matches in 3 days and 6 will count

[night cloak]

<@&481161015728406538>

[sick shale]

Only the best 6 matches will count, @frail leaf.

@night cloak Please do not mention Moderator role, I'm checking your query, hold on.

[olive dove]

You do not have to play the 18 matches, you can only play 6 matches and get high scores to qualify to the next round. The extra matches are basically to give teams other chances to enhance their rank.

[frail leaf]

Yeah but that's what people can do

[kindred zealot]

bro

help me

[fair yacht]

?

[kindred zealot]

my friends rare account is being hacked

@olive dove

[olive dove]

We are not only getting reports from the community but also looking for them ourselfs, that is what crawling is. If you are using pc, you may use CTRL+F to look for your report, or find function in your mobile phone.

[kindred zealot]

please help my friend

pls

his acc is being hacked

please

his @ is @night cloak

[olive dove]

We can't help with account related issues, you have to contact in-game customer support.

[kindred zealot]

😦

we cant wait any longer

[night cloak]

my account is hacked and someone updated the version? how much time support take to reply to me? or what should i do?

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[olive dove]

Again, we can't help with account related issues, you have to follow up with in-game customer support.

[dapper river]

Hi, I would like to know if I can place new players without step out of All-Talents from PUBG

[versed sonnet]

Is it possible to get tournament room cards on normal PUBGM Accounts?

[night cloak]

thank you.

[grim crypt]

Me need support

[olive dove]

what do you mean by normal PUBGM accounts?

[night cloak]

i think he means global cause you can get it on korean version

is promoting pubg account selling on youtube allowed ?

or it can be reported ?

[versed sonnet]

Hmmh, hard to describe. Better question: How can I get tournament room cards?

[grim crypt]

Some1

[olive dove]

No, you can't buy tournament cards using UC in the global version.

[grim crypt]

there is a security check at the tournament, and I do not go through it, writes "the security of your account is in danger"

[olive dove]

The focus of the form is cheating contents.

[night cloak]

i saw this

so i thought to ask about it

[grim crypt]

Sm1

[grim crypt]

Helf

oh that in the game the support doesn't answer what doesn't answer here pubgm best game every history

[night cloak]

How may i help you?

[grim crypt]

That

[night cloak]

Ok sir

[grim crypt]

there is a security check at the tournament, and I do not go through it, writes "the security of your account is in danger"

What is this?

[night cloak]

It means your account has the risk to get hacked or banned. etc

[grim crypt]

And how fix?

banned btw why

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grim crypt.

[night cloak]

If your account is banned you may contact in-game costumer service for further information

@grim crypt please am just a member trying to help you may contact a moderator or admin for instructions

[versed sonnet]

I think, @polar marsh will help him. Btw, he‘s muted in this server.

[night cloak]

I dont have any information if he is muted he can contact a moderator or admin

[versed sonnet]

After this message, the user gets automatically muted.

[storm flume]

Please avoid going off-topic, @versed sonnet. You may have unrelated conversations in #chat.

[night cloak]

I do not know about that sir\miss am just a member trying to help with the limited information that i have

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[night cloak]

sorry rebel

[sick shale]

Please do not reply to questions regarding account suspensions.

[night cloak]

Copy that

[short galleon]

does screenshotting and reporting various livik bugs help it to get out of beta sooner?

[night cloak]

What should i do if i got unfairly banned, and the support people wont help?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[night cloak]

it will not but it will help the engineers to improve it cause the beta has to go through a variant levels & tests before its released

[hallow gulch]

The time set to release the map is only decided by the devs, despite the bugs the map can bring, there's still multiple cases to be tested. Livik is a PUBGM exclusive after all.

[short galleon]

okay

[lilac onyx]

Top 50 for all weeks go in semi finals or such for 2 weeks and if u make top 50 one time can u play next time or no?

[night cloak]

Can you please explain what you mean

[lilac onyx]

At crew challenge

Top 50 for each week go to semis or such for week 1 and week 2

And if u make top 50 one week can u play other weeks

[night cloak]

hello , in pubg is furute watch match replays of people who get reports , from what rank it is? (i already got unlocked trust factor bc i reported many hackers who at end get banned and i need to know rank cuz i played metro royal onnly and i didnt tryharded normal games)

[vivid acorn]

Hi I have a question regarding to the crew challenge can we play more than 6 matches in a week? And if we can is it going to accept the best 6 matches that we have done?

[sick shale]

You can play 18 matches a week, 6 per day and the best 6 games will be counted.

Please do not provide false answers, other members. Your information is outdated.

[vivid acorn]

Thank you

[lilac onyx]

@sick shale

[sick shale]

The top 50 teams from every week will advance.

[radiant sierra]

Will pubg mobile remove vikendi

?

[sick shale]

Yes, will be replaced by the new map Karakin. Refer to #news for further details.

[radiant sierra]

When will be it replace?

[sick shale]

On April 7.

[polar turtle]

I need admin

?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @polar turtle. Remember to read through #faq before asking questions in the support channels.

[polar turtle]

I am unranked from erupe server

I dont use hack

[sour patio]

I got unrightfully banned and was trying to speak to someone but they didn’t respond. I love pubg so much and have been with pubg for 3 years and never done anything wrong. Now I’m being accused as a cheater, hacker, or I broke rules, which I know I didn’t. This is so unfair and unright. How can a person get unfairly banned if pubg relies so much on its ban system why would it let a player who did nothing wrong get banned. I’m also scared I’m going to lose my metro weapons because I was in a match when I got banned and that’s not fair to me if I lost my hard earned items and people reported me just because I’m doing better. That’s not fair. If I lose my things how do i get them back, and why should I have to pay for a mistake on your part?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sour patio.

[low marlin]

Can I speak with a admin please? Regarding security issues on my account

[cloud heron]

My igl couldn't join he didn't pass the anticheat inspection

But he doesn't hak so why didn't he pass

?

[low marlin]

I got the same problem

[cloud heron]

Crew challenge

[harsh dagger]

i need help with gameloop

[cloud heron]

Bro we had 34 kills if my igl was there we would've also gotten the chicken 😭😭

[harsh dagger]

it says im out of vitrual ram

[sick shale]

In order to protect your experience, this All-Talent Championship has adopted very strict pre-tournament security inspection. Please make sure that you do not use Root, jailbreak, or other plug-ins for tournament matches, and avoid installing various modifiers. At the same time, if there are suspicious modification traces on your device, it may also trigger an alert and be blocked.

If you are blocked from the tournament, we encourage you to adjust your device based on the official "All-Talent Championship Security Announcement", and participate in the next round.

If you are unable to participate this time, we recommend that you check the device security settings. Referencing the official All-Talent Championship Security Announcement, ensure that you do not use root, jailbroken, other plug-ins, or install various modifiers. After adjusting the equipment settings, you will still have the opportunity to participate in the next round of the competition. At the same time, PUBG MOBILE will continue to bring you more fun game events, so stay tuned and thank you for your understanding.

[low marlin]

Unlucky bro 😭

[full bane]

why?

[storm flume]

You can now access #emulator-chat and #emulator-support, @harsh dagger. Revert this at any time by sending .emulator in #481204134859505684.

[cloud heron]

Ummm

Ok

[full bane]

help pls

[lament pivot]

I want to ban my account for a week to unlink the account Because they stole my account

[sick shale]

Can you take a screenshot of your basic settings?

[full bane]

ye

wait 1s

[night cloak]

"Team Blocked." while leaving / giving leadership. I get the error why?

[sick shale]

Settings > Basic, not control settings.

[full bane]

oh

wait

[night cloak]

please help

[sick shale]

Can you take a screenshot when you're getting this error?

[sick shale]

Try enabling this

[full bane]

i saw a video on tik tok how to reduce the recoil on x6

and i tried but don t work

[full bane]

but i have a question

i want to reduce recoil on x6

how to reduce

without sensivity

how?

[sick shale]

You should adjust your sensitivity settings

[full bane]

oh

[night cloak]

screenshot

[sick shale]

Did you participate in All-Talent Championship?

[night cloak]

Yeah

[sick shale]

You will be able to make changes when the All-Talent Championship is over.

[night cloak]

But 1 hour ago I was able to do this

[sick shale]

What did you do?

[night cloak]

I kicked a user from the team

[sick shale]

Did he participate in the matches?

[night cloak]

Yes. Participated in 1 match

[dark horizon]

In crewchallenge you can play 3 or 2 rounds per Day?

[sick shale]

6 matches per day.

[sick shale]

Maybe it got locked after the matches ended.

[dark horizon]

So you can play 6 maches a Day? Well thanks..

[sick shale]

Yes

[ripe jetty]

Help pls

[storm flume]

Please refer to this channel's pinned messages for further information, @ripe jetty:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

Please do not use languages other than English, @ripe jetty. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

@sick shale
I'm from Turkey, we already sent our roster to PUBG MOBILE PRO LEAGUE and someone took my in-game email. Facebook and Twitter are mine (He only steal my in-game email)
I need to delete my in-game email.
I sent my all informations (all correct) but no reply what can I do? Can you give me an email addres I need contact

[sick shale]

Only customer service in-game can help with account related issues.

[night cloak]

Yea customer service ask me about informations

Like first payment... I sent all

But 2 weeks and no more reply

They ask me like 5-10 things and I sent all informations all correct 2 weeks no reply

[storm flume]

Please do not use languages other than English, @ripe jetty. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[night cloak]

Anything to do or do you have any idea? Pubg Mobile Turkey always inactive moderators.
That's why im writing here 🙂

i get bann 90 day why ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sick shale]

I'm sorry but we are not affiliated with the customer support in-game and are unable to assist with account related issues. Try contacting them again.

[ripe jetty]

hello today we were going to enter the all talent championship contest with my team, but I encountered a warning that there is a security risk in my account, how can I solve this problem

[storm flume]

Please refer to this channel's pinned messages for further information, @ripe jetty:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

They don't have an email address?
I need an email adress or something to contact them so I can explain my problem

I think they ignore me in-game cuz 2 weeks no reply

[sick shale]

The e-mail is used for general queries.

[night cloak]

@sick shale this one?

[tough sorrel]

Ozbiljno

[sick shale]

That's some misunderstanding, @night cloak Did you want to delete your account or unlink e-mail address?

[night cloak]

I want to delete my in-game email

[torpid prairie]

I want to delete my in-game email

[sick shale]

Your game account you mean?

[night cloak]

Facebook and Twitter is mine but someone reach my email someone steal my in-game email

Yea I mean my game account's email

[sick shale]

It cannot be unlinked at the moment. @night cloak Once again, only customer service in-game can help you, and you have to be patient.

[night cloak]

I already contacted them 2 weeks ago

But no reply they asked me about informations and I sent all

I see videos on youtube customer service delete emails in 1 weeks

to me 2 weeks no reply

[sick shale]

Try again, there is nothing I can do for you. Thank you for understanding.

[night cloak]

Thank you for listening my problem.

[hearty nebula]

hi ihave proplem any account add on my coputer have banned with out reason why can any one help me pls?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hearty nebula.

[pseudo glacier]

Hi admins... I was told to contact u guys here as my account has been banned for 24 hours and I have no clue why?! Me and my regular team just finished playing All-Talent Championship and 2 Gun Games, and then I got banned for having a “cracked version”. My version is the same as always and I have been playing since August 2019 without any problems so far. Can u please help me understand why it happened, so that I can make sure it will not happen again? Thanks in advance 🙏

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pseudo glacier.

[hollow coral]

90еĭbanánĭ
5243761338
xiaomi redmi note 8 pro
❤️played with a friend in Metro Royale, killed a duo, then three more players killed three more bosses after which we just run and they give me a ban, before that I played 4 matches at the boothcamp. That's my whole story.
I believe that I was given an erroneous ban because I did not violate the user agreement, please reconsider your decision regarding my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hollow coral.

[night cloak]

what should i write in support for src version 99999 ?

[olive dove]

It seems like your account is compromised.

[opaque mist]

Is there anyway to redo the security check after getting rid of the JB/Root?

Or do I have it wait until next day?

[normal fulcrum]

You have to wait until next day

[opaque mist]

Ok ty!

[west sequoia]

I want to change my region to Pakistan my character id 549178842

[modern timber]

Please pubg support
I want to change my server
I cant play with that ping

[normal fulcrum]

Server can be changed only once in 60 days @modern timber. Unfortunately, there's no way of changing the server before that. Neither we nor Customer Support can fo that

[modern timber]

Please my ping is very bad

Please

Iwill do anything

[normal fulcrum]

I understand your concern. But I'm really sorry, there's nothing we can do.

[pallid heart]

Where I can show banned appeal?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @pallid heart.

[hearty mason]

This happenes alot when buying both single AND 10 crates.
Ive spent so much UC in the past just to get nothing.

It says "Unable to purchase item"
but takes my uc.

I spend money for nothjng T-T

I bought a 10 crate pack recently and it did the same thing,
though the one in the screenshot is a single crate.

Im so annoyed cuz ive had so much money wasted because of this dumb glitch you guys wont fix.

Its been doing this forever T-T

[thin void]

Hello @normal fulcrum why chicken veteran and season soldier crew achievement not working

@normal fulcrum these two crew challenge achivement we can complete by playing all talent championship?

[night cloak]

how many matches for crew changelle

[normal fulcrum]

All Talent Championship is not Crew Challenge @thin void

[normal fulcrum]

6 best matches per week. Have to play atleast 18 matches in a week

[thin void]

@normal fulcrum these two crew challenge achivement we can complete by playing all talent championship? What about this?

[exotic grotto]

I dont know what channel my question would belong to, but Im going to ask it here anyways. Can pubg add instagram integrations instead of facebook? Like who even uses Facebook or Twitter smh

[hearty mason]

@normal fulcrum can you adress my issue too?

[normal fulcrum]

No, it can't

[thin void]

Hello @normal fulcrum nThomson why chicken veteran and season soldier crew achievement not working

[normal fulcrum]

@hearty mason Your region?

[hearty mason]

North America

[normal fulcrum]

Because that's a crew challenge achievement. Crew challenge is not available

[hearty mason]

There should be no reason this happens as often as it does.

[normal fulcrum]

Feel free to post your feedback in #old @exotic grotto

[normal fulcrum]

Your device and source of purchase? Also, please share a screenshot of which crate pack you're talking about

[exotic grotto]

thanks bruv

[hearty mason]

its happened on both my devices,
My Samsung Galaxy Tab A
and my Samsung Galaxy S20 FE 5G.

Source of purchase...
The... Uc shop... and spending UC on crates...
Google play being the source???

and crate was the classic crate,
with the Red Rarity Items and the ICE pan thing.

[normal fulcrum]

Do you have a clip?

[hearty mason]

It clearly shows that I received nothing,
and looking at the flames bottom right you can see i wated some time before taking the second screenshot.

[normal fulcrum]

Please report the issue in #old

[hearty mason]

bruh

smh

fine

Watch me get no response

[night cloak]

👀 you wont get any response from there Community team staffs go through that channel everyday so they will find it and forward it to the devs

[frosty lichen]

Anyone play the talents fortune crew games today

[quasi sand]

Need help

I get forest elf set but I didnt get it

Help

[night cloak]

if you have got the item from crate/shop there is no chance of loosing it

Do you have a video clip of getting the outfit?

[quasi sand]

No this game is full of glitch

No I am not recoding

My pubg id 5320391327

[night cloak]

your region?

[quasi sand]

I need my outfit

[night cloak]

answer this

[quasi sand]

What???

[night cloak]

Where are you from?

[quasi sand]

India

[night cloak]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements

[quasi sand]

Ok but please give me the outfit

Please

[night cloak]

are you 100% sure you got that outfit?

[reef briar]

So I had this thing I used a credit card on PUBG then I got a refund from it and I got uc debt like three seasons ago

When I try to do the all talent champion thingly it doesn’t let me pass security check is it cause of that can y’all help me?

[night cloak]

Force refund is against TOS of PUBG mobile

[fast night]

hi

is there anyone for suppirt

support *

[night cloak]

yes?

[quasi sand]

Hello sir tell me one last thing

Are you going to give it

Tell

[night cloak]

if you have got the item from crate/shop there is no chance of loosing it

[quasi sand]

But I get it trust me

Sir

[night cloak]

From crate/shop?

[fast night]

how to fire in pubg 😇

[quasi sand]

Crate

[night cloak]

are you trying to troll here

[night cloak]

if you have a clip report it in #old

[quasi sand]

Ok

[fast night]

@night cloak
i dont know 🥰
plz tell

[quasi sand]

One more question are you a real person or a bot

[night cloak]

use #pubg-mobile and ask others
dont troll here

[night cloak]

use #chat for off-topic questions

[quasi sand]

Please help

The 5 hours timing is going on in feedback

[gritty glade]

Why My friend Account shows UNRANKED in ASIA tpp squad ranking? His Id Level 32

[night cloak]

👀 are you lying?

[night cloak]

level 35-40 is the requirement

[gritty glade]

Means 35 Level Enough?

[quasi sand]

Please

[night cloak]

yes

@quasi sand are you lying?

[quasi sand]

No

I am not lying

Can I provide you a screenshot

[night cloak]

edit your previous message in #old

[quasi sand]

How can I edited my pervious message I don't know

[winged umbra]

How many matches can one play in the All Talent Championship?

[night cloak]

for mobile tap and hold the message and you will find edit option for PC click on the 3 dots on the message

[jade nest]

6 per day.And 18 per week. Only best 6 matches will be counted.

[winged umbra]

Thanks I'll let my friend know!

[quasi sand]

They are not recopinding me

Please you help me

[night cloak]

Are you lying?There is no chance of loosing items

really sus

[quasi sand]

I am not lying

[night cloak]

in #old You wont get any response but if the bug you reported it there in the Game the devs will fix it

[quasi sand]

😭😭

[glass void]

Hello, I came to my account. Today, my account has been banned, and I have not downloaded any hacker programs or third-party programs, and the reason for the band has not been clarified, and I have been adopted without any reason.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glass void.

[modern timber]

I have question please

[night cloak]

ask here

[modern timber]

Now i am playing on KRJP SERVER and i am unable to change the server

Can i download the kr version on the same phone and make an account and join with my global account and play on europe server?

@night cloak

[night cloak]

in kr version you will have to make a new account you wont be able to use your Global account there

[modern timber]

No

I want u to understand me

Ok?

[night cloak]

ok i understand

[modern timber]

Now my global account is on krjp server

[night cloak]

you can make Kr account and invite your Global account to play with your kr account

[modern timber]

Can i download the kr version and make new account and join with my global account

To play on another server

[night cloak]

but how will you play with both accounts on same device

[modern timber]

I will not play on kr

[night cloak]

then how will you join with your global account

[modern timber]

I wii only login from kr to play server europe

[night cloak]

you can play

[modern timber]

I can login with both kr and global

Dont worry

[night cloak]

You can Play

[hushed narwhal]

If my crew doesn’t show for a match during the All Talent Tournament, will we be disqualified for that match or for the entire tournament itself?

[modern timber]

But is it legal?

[night cloak]

it is legal even i play like that

[modern timber]

Is it legal to play with two versions at same time on same phone?

[night cloak]

There wont be any problem

[modern timber]

Thank you very much

Thanks Google ✓

[light laurel]

How to add Pubg mobile news bot ?

[night cloak]

use #discord

[reef briar]

Hey

So if you did a force refund you can’t play crew challenge?

[cosmic thicket]

Hello guy’s I’ve one question?? About warlord title can anyone tell about it pl

[jade nest]

It depends upon you which match to play and which to not,you won't be disqualified for leaving games as only 6 best games would be counted.

[jade nest]

Yes?

[cosmic thicket]

Sorry! but how can I get do i have to win crew challenge or what??

[jade nest]

That title was previously available for the runners up of the crew challenge.For now that title is not gettable.

[cosmic thicket]

Thank you

[vernal mulch]

Hi, is the light a cake event (#1 achievement) happening right now? and which map only?

[cosmic thicket]

I think erangal only but it’s on 31 march

[vernal mulch]

starting 31 march until or just 31 march?

[onyx dagger]

No information regrading that, @vernal mulch.

[cosmic thicket]

On 31 march

[vernal mulch]

alright tysm

[cosmic thicket]

My pleasure 😊

[onyx dagger]

This title was originally for the first anniversary. (#1/100).

[hazy nymph]

Why am I not ranked??

@onyx dagger ?

[onyx dagger]

There might be a suspicious activity detected on your account, therefore your account will be unranked and monitored, you will be ranked when the security check-up is over. Contact customer service for further assistance, @hazy nymph.

[wise badge]

Hello, i need someone from the pubg team to help me with something

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wise badge. Remember to read through #faq before asking questions in the support channels.

[hazy nymph]

how much time does this take I am on this status for more than 3 days

and I want to take the title this monday

[onyx dagger]

Contact customer service for further assistance.

[hazy nymph]

I contacted with them but useless

They told me nothing

[onyx dagger]

Useless?

[hazy nymph]

They dont reply

[onyx dagger]

Then wait patiently for their response, that is the only way.

[hazy nymph]

Ok thanx😊

[onyx dagger]

You're very welcome!

[hybrid ledge]

I gave my information correctly, nothing wrong

[hybrid ledge]

What I do

[rugged atlas]

Why I didn't get conqueror

[onyx dagger]

Are you sure, @hybrid ledge?

[hybrid ledge]

Yea

[onyx dagger]

If you're not, you may create another ticket and then contact them. This time, make sure that you do provide the correct details, and be patient for their response.

[hybrid ledge]

I provided it correctly though

[onyx dagger]

Basically, they ask those information just to verify that the game account belongs to you.

[onyx dagger]

There might be some mistake.

[hybrid ledge]

Let's see

[onyx dagger]

Alright then.

Hold on, @rugged atlas.

[hot robin]

Hi I have an issue

[onyx dagger]

Yes, @hot robin?

[normal fulcrum]

Please provide your in-game character ID

[hot robin]

Whenever I'm spectating someone scoping it shows this

[onyx dagger]

There might be visual bugs while spectating.

I did face that too. To fix it, you just have to switch with the players.

[hot robin]

K

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @hot robin. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

how to check leaderboard of crew challege

[normal fulcrum]

Click on Talent Fortune, click on Participate

[glossy geyser]

One YouTube channel providing cheats

[twin nimbus]

is anyone here who can help me

[onyx dagger]

And then @night cloak:
Click on the rank, and you can see.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @twin nimbus. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Why does pubg don’t introduce device ban or hardware ban?

[storm flume]

Please refer to subpoint 5.2 in #faq for further information, @glossy geyser.

[night cloak]

[twin nimbus]

My account got banned and i cant able to file claim or view details why my account is got banned and i never use cheats or third party emulators to play the game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @twin nimbus.

[jade nest]

Refer to this message.
#chat message

[night cloak]

if i get ace in duos and squads in just one season. that means i get 2.4K silver? or in 2 servers

[jade nest]

You will get the rewards only once based on the highest tier achieved in any mode or any server.

[night cloak]

but if i get ace in eu and middle east

[jade nest]

Doesn't matter.you will get the rewards only once.

[buoyant plank]

Hello, my Facebook account has been disabled and I cannot log in to the game

[night cloak]

without having any other login methods you wont be able to access the game

[clear spindle]

Refrain from making such jokes in here, @night cloak.

[night cloak]

what if im being serius o-o

[clear spindle]

A ban.

[normal pecan]

hello

pubg m i have a serious problem why you guys baning me for 30 min i swear i didnt use any hack it say network terminated and when i come back and play for one hour match it says again

[polar marsh]

Please refer to the private message from @polar marsh for further information, @normal pecan.

[split wharf]

Hey why crew challange achievement is not working now..give some updates to fix it.

[jade nest]

Report in #old

[buoyant plank]

Hello, my Facebook account has been disabled and I cannot log in to the game

Hello, my Facebook account has been disabled and I cannot log in to the game

Hello, my Facebook account has been disabled and I cannot log in to the game

[night cloak]

without having any other login methods you wont be able to access the your account

[unique knoll]

When will the reports chat open?

[buoyant plank]

I do not have any communication except Facebook, and what is the solution has been disabled

[orchid marten]

My account has been banned by mistake., ID : 5187467218
Hey PUBG Support Team , I want to till that I got banned on my PUBG account by mistake and i need your help to fix this mistake ( banned for 10 years ) . I have not use any type of hacking or tried to cheat in any match so I think you should review my account recent activities and confirm that there's nothing to ban my account , all information has been listed , hope you'll check this issue as soon as possible .Thanks PUBG Team .

[polar marsh]

Please refer to the private message from @polar marsh for further information, @orchid marten.

[ripe jetty]

Help pls

[cerulean burrow]

I want to Talk to PUBG officials about Cheating . Kindly DM me.

[knotty elbow]

Sir I played 6 match in all talent championship yesterday and it hasn't been count in crew achievement.. kindly do something about it also

[night cloak]

it is like that

it wont count

[knotty elbow]

Why it won't count it is the part of game I am very near to unique destiny

That's why I am asking pubg mobile please fix this issue

[wind snow]

I m facing ping problem in Pubg Mobile Asia's server even with a good network.

[stiff lava]

Has there been any update that allows the S21 Exynos 2100 variant to play at higher refresh rate?

[night cloak]

@clear spindle hello can you help me

[night cloak]

no

[stiff lava]

right thanks. getting the s21+ exynos soon so thought id ask

[agile scaffold]

hi everyone, about 2 month i don't use my pc to join PUBGM on Game Loop. Today, after update new version 1.3.0, i can't use button F,G,H to pick up items. Please help me (i have reset control in game and Key mapping of GameLoop

[night cloak]

killing bots in pochinki bot house cause b4n? anyone knows?

[storm flume]

You can now access #emulator-chat and #emulator-support, @agile scaffold. Revert this at any time by sending .emulator in #481204134859505684.

[normal fulcrum]

No it doesn't. And don't bypass word filters please

[night cloak]

thanks man. have a nice day

[cobalt hearth]

hello who can i talk to?

@normal fulcrum

I have same this problem in pubg for like purchasing UC's and it's giving me this thing, can you tell me how to solve the problem?

[storm flume]

Please contact the customer service for further assistance, @cobalt hearth.

[cobalt hearth]

oh ok thanks

[pallid seal]

Hi guys.someone stole my email and have access to my account.I whant change my email.What I need to do???

Can someone help me? I wrote to support in the game but it took too long. During this time a hacker can ruin my account

I can confirm that my account is with any screenshots of payment from Apple ID

ID in game 5224882576

[storm flume]

Please contact the customer service for further assistance, @pallid seal.

[clear spindle]

@cerulean burrow DM me.

[cursive pulsar]

can someone sell his/her pubg account?

there is an active market

just want to know if it is s legit thing

[clear spindle]

Doing such is against the Terms of Service of PUBG MOBILE and may lead to a suspension.

[pallid seal]

Customer service in game?I write but it’s a very long time.during this time they can ruin my account

[night cloak]

Any options to fix fps drops on my ipad 7 gen? After recent update it's lagging on maps such as erangel and sanhok ( where grass and trees are rendered)

Hello sir need help it is so serious @pallid seal

[pallid seal]

I know.I hope support help me.I spent a lot of time and money on my account and will be a shame if hacker ruin my account

[night cloak]

Sorry bro I mistakenly message u I thik u r the official one the the pubg team

[celest shadow]

Hello, @night cloak. How can we help you?

[night cloak]

@celest shadow r u offical pubg team....???

[celest shadow]

We are volunteers providing community support for PUBG MOBILE.

[pallid seal]

@celest shadow can you help in my problem?

[celest shadow]

We are unfortunately unable to assist players with account related issues here on Discord, @pallid seal. We advise you to contact the customer service in the game for further assistance.

[night cloak]

Yesterday my I'd got ban for meeting up enemy and the ban duration was today's 3:06 pm and I try to login but one more notice pop-up that say my I'd will unban on 30-03-21. .......???
@celest shadow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[pallid seal]

@celest shadow can you advise how to speed up the solution of my problem? because in the game the support responds for a very long time. During this time my account can be damaged. Maybe there are other ways to contact support besides the game?

[celest shadow]

Please refer to subpoint 5.5 in #faq for further information, @pallid seal. You can only contact the customer service from within the game if you face issues with your game account.

[weary abyss]

Hello, i have a question regarding All-Talent challenge

Does it matter which server i play in ?

Like if I’m from NA and play on Eu server, is that okay ?

[celest shadow]

We recommend trying the instructions mentioned in subpoint 4.6 of #faq. If you still experience performance issues with your device after performing the recommended steps, please help report it to #old.

To ensure that you have the best gaming experience while participating in the All-Talent Championship tournament, we recommend playing in the server where you have the lowest latency, @weary abyss. However, if you do prefer to play on the Europe server, it should not matter if you are not bothered with the latency.

[weary abyss]

Yeah okay, sure, thank you!

[deep agate]

I am getting this message even after my WiFi is good

What can I do?

[fallow imp]

my account has been hacked from unknown person through the Facebook. I tried to recovered the account and didn’t work My account Connected to my email and my phone number. Also my account is valuable.I spend more then $4500 and I have proved for the pushes through apple store and I will upload all of them. please I need help to recovery the account. your is highly appreciate it

My id: 5130928774

[storm flume]

Please contact the customer service for further assistance, @fallow imp.

[celest shadow]

Where are you from?

[fallow imp]

im from SAUDI @celest shadow

[celest shadow]

Please do not advertise here, @feral rose.

[wind flax]

Hwo to instal pubg korean on ios in idna

[celest shadow]

You have been instructed to contact the customer service in the game for further assistance, @fallow imp.

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @wind flax.

[wind flax]

Ok how to install global pubg in ios in india

[deep agate]

India

But the first time I downloaded I got it right the second time I did I am getting this

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements, @wind flax and @deep agate.

[fallow imp]

i contact with the customer but no one answer me and the told me i have to login with my account but my account it is hack i cant open it @storm flume @celest shadow

[celest shadow]

You must first recover your hacked social media account, @fallow imp.

[deep agate]

I am from India but I live in Korea and I have Korean version downloaded

But it's still happening like that

@celest shadow is there any Korean version discord

[fallow imp]

my acount it is hacked social @celest shadow

[normal fulcrum]

We are not aware of any community for Korean version as we provide community support for Global English version only

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @fallow imp.

[deep agate]

Ok

Bec in global it's happening the same

[grave jetty]

where can i find the beta

[normal fulcrum]

The game is banned in India. That is why you're getting the error

[storm flume]

You can apply for the PUBG MOBILE beta program here, @grave jetty:

:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[normal fulcrum]

@deep agate

[deep agate]

@normal fulcrum

[normal fulcrum]

Global version is also banned in Korea

[wintry rune]

Why can't I join CREW CHALLENGE?

[sick plover]

Why isn't I ranked in Winning in Duo Mode As well as my rating on the server Europe binary

[storm flume]

Please refer to this channel's pinned messages for further information, @wintry rune:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[sick shale]

Show a screenshot

[sick shale]

Could be unranked due to a suspicious activity was detected on your account, be patient until the security check is over.

[pseudo sedge]

Peace be upon you. I have a problem that I want to solve

[sick shale]

What's it

[pseudo sedge]

My game profile does not appear after the update

[night cloak]

my account logged in a newer version what should i do?

[sick shale]

@pseudo sedge Try logging out

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[pseudo sedge]

I tried to log out, fix it, delete the game, and nothing happened

[sick shale]

Since when?

[pseudo sedge]

3 days

[sick shale]

What's your login method?

[pseudo sedge]

Via Facebook and email

[weary abyss]

The Top 100 rankings list gets renewed every monday

[sick shale]

Try using only Facebook to login, if It didn't report the issue in #old with the following information:
▪︎Numeric User Identification
▪︎ Device
▪︎ Wi-Fi/Cellular
▪︎ Country
▪︎Login method

[sick shale]

That isn't his question.

[pseudo sedge]

You want this from me

[rigid nymph]

Ban

[sick shale]

@pseudo sedge Yes, this

[rigid nymph]

@sick shale the command does not work anymore?

[sick shale]

You don't have any command to use here

[storm flume]

Please avoid going off-topic, @rigid nymph. You may have unrelated conversations in #chat.

[gusty thicket]

Can i make a pubg account seller app

[rigid nymph]

Alr alr

[gusty thicket]

Yah tell me please

[onyx cairn]

Trading accounts violates our terms of service, which can be found in #735483472432594994, sub point 8.

[gusty thicket]

Ok thnx

I won't make @onyx cairn 😳

[night cloak]

Anyone have pubg mobile beta server?

[sick shale]

It's a private server

[night cloak]

Not for all?

[sick shale]

No

[night cloak]

Oh so bad

[gusty thicket]

Can i make a pubg cheater reporting application and publish in play store?? Will the application be removed from play store?@sick shale

[sick shale]

Report the issue in #old channel please.

[blissful sluice]

I need help. My account had a recent login from someone from singapore. My pubg account is fully secured. With facebook, twitter and gmail with 2 factor authentication on all socials and they still manage to get into my account. I have screenshots. I unlinked my twitter to make new one. And once i made a new one they still managed to get in. I dont think its because of my social medias. I think its something to do with the actual pubg mobile page. I tried contacting tencent on email and they gave me a automatic email.

[storm flume]

Please contact the customer service for further assistance, @blissful sluice.

[gusty thicket]

@sick shale

[blissful sluice]

Im confused on what to do in the customer service

[sick shale]

Application for what?!

[sick shale]

Contact them to unlink the hacked social media account.

[gusty thicket]

@sick shale an application for reporting cheater

[sick shale]

You can report cheaters in-game, no third-party applications.

[gusty thicket]

Ok fine

[blissful sluice]

I dont think its my social media account because it shows this

But then when i looked on pubg mobile data info it says this

[sick shale]

What do you mean it's not your social media account?

[blissful sluice]

My all social medias account are fully secured wuth 2 factor authentication where if i get a unknown login it will go straight to me on my social accounts.

[sick shale]

But it shows a suspicious activity in your Twitter account, right?

[blissful sluice]

Yeah but if you look. It says me “twitter for iphone” but then it says “PUBG MOBILE” its not the twitter its the actual pubg mobile.

The fact that i unlinked my twitter account and made new one and it still shows this

[cursive pulsar]

how to open crew store?

[noble kestrel]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id
5134026164
The name of the account user
ツdiaa۩

[polar marsh]

Please refer to the private message from @polar marsh for further information, @noble kestrel.

[gusty thicket]

Can I make a gfx tool for pubg mobile and publish in play store?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @gusty thicket.

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @cursive pulsar.

[cursive pulsar]

there isn't any option in settings now

[sick shale]

Because it's connected with your Twitter account, they're accessing the game account using your Twitter. Please contact customer ro unlink the hacked social media account, you may follow this conversation:

[gusty thicket]

But a gfx tool is already there in play store... Uploaded by a developer... And it has million of downloads

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @gusty thicket.

[daring plinth]

hi, can anyone help me with pubg account getting banned by itself?

[sick shale]

You can open the crew tab from your profile

[polar marsh]

Please refer to the private message from @polar marsh for further information, @daring plinth.

[blissful sluice]

How do i start the conversation off. Like which one do i click to link to my issue.

[cursive pulsar]

yep i tried but couldnt find store there

[sick shale]

@blissful sluice Click on Contact Us at top right

[blissful sluice]

Okay thank you

[gusty thicket]

Can I make a one like this?

[sick shale]

@gusty thicket No, it's not allowed.

[gusty thicket]

But why it's in play store then

[sick shale]

@solar orchid Stop interrupting.

[solar orchid]

Sure man

[storm flume]

Please avoid going off-topic, @solar orchid. You may have unrelated conversations in #chat.

[solar orchid]

:p

Okk

[gusty thicket]

Tell me please.. Why I can't develop the same gfx like the one in play store... And it's not developed by Pubg developers... So why it's not banned yet from play store... and why I can't make the same...

[clear spindle]

We cannot help you with that. Anyone could create an application and upload it in Play Store.

Be advised that use of such applications will result in an account suspension.

[gusty thicket]

Why it's in play store then? It must be banned

[clear spindle]

Feel free to report that to Play Store.

[night cloak]

What level needed to play all talent championship?

[gusty thicket]

Why pubg allowes this type of gfx in play store ... It must be removed by pubg team right?

[night cloak]

@gusty thicket Feel free to contact the in-game support if they use any copyrighted graphics/trademarks, so the team can take action.

[gusty thicket]

Where can I report YouTube channel posting pubg mobile & pubg mobile lite hacking content

[storm flume]

Online PUBG MOBILE cheating content can be reported through https://bit.ly/3soBavK, @gusty thicket.

[elfin canopy]

It is Google who decides to add/remove them, not PUBG MOBILE or Tencent Games.

[gusty thicket]

Ok so I can publish my gfx in play store which doesn't violets google guidelines

[elfin canopy]

You may publish whatever you want incompliance with Google's policies. But if it GFX tools and you use it to play PUBG MOBILE, then it will lead to suspension of you in-game account as it violates PUBG MOBILE's ToS.

[gusty thicket]

Okay I understood 💯

[gusty thicket]

I saw lot of youtubers uploading pubg hacking content...

[clear spindle]

You can check the Rules in All-Talent Championship.

[clear spindle]

Report it to that form.

[gusty thicket]

Yah but they bit clever they just delete the video within 6 hours so they won't get copyright strike 😳 and do this again and again and grow their channel without getting any strike .. It's a fact.. I came across youtubers doing this......... I think pubg team must be fast ⚡⚡

[night cloak]

If that would be in rules i wouldn't be asking here

[broken fern]

Can someone please explain why are we getting 300 ping in weekly crew matches? This is unbelievable. We can't even play and they expect us to be in the top 50

[broken fern]

Can someone from the support please suggest ANY solution to this?????

[night cloak]

gfx tool

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[clear spindle]

The team is already dealing with a lot of channels, and those who try to evade a strike will get caught one day. Best from you is to keep on reporting such channels.

[night cloak]

@night cloak caught 4k

[clear spindle]

Please report it in #old.

If you do not need any assistance, best is to move to a discussion channel, @night cloak.

[gusty thicket]

Yeah I will for sure

[mortal apex]

“The All-Talent Championship sets certain requirements to tiers, which makes cheating more difficult. At the same time, we added a pre-tournament security inspection, in-tournament security inspection, Post-tournament result validation, and penalties to the event. Players who violate the security rules of the event will be disqualified from continuing the game and will be given a ban.”
You can participate as long as your account doesn’t show any risks.

[night cloak]

why it takes 7 days to respond to the support?

And he hasn't answered yet.

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[weary abyss]

@clear spindle can i unlink my email that’s linked to my account?
Soon I’ll neither need nor have access to it

[night cloak]

My crew mate can't play and he's level 34 , it shows that he failed inspection or something like that

[vagrant forum]

Unlinking email is not possible, @weary abyss.

[weary abyss]

ohh really! May i ask why did they prevent such thing ?

[night cloak]

If he would be a cheater he would be banned ofc

[vagrant forum]

Not sure why it was never added. Feel free to suggest it in #old, @weary abyss.

[elfin canopy]

@night cloak, please refer to this message. ^

[night cloak]

Aight thx

[twilit dagger]

hi

[elfin canopy]

Hello, @twilit dagger! How may we help you?

[weary abyss]

Sure i will, thank you

[gusty thicket]

Can i post tips and tricks of pubg mobile in YouTube video. is it a hacking content or will the video be removed?

[sick shale]

Only cheating content.

@night cloak Bonus challenge is already available in specific regions.

Middle East

[main estuary]

Hi

I want a help please

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fluid holly. Remember to read through #faq before asking questions in the support channels.

[stiff hare]

His status? 🌝

[deep agate]

I got it

[normal fulcrum]

Sorry for the delayed response. Please join Pakistan community server for further assistance on this. You can join the server be following the link below

https://discord.gg/pubgm-pk

[glacial tartan]

Can't play pubg mobile at 90 fps in poco x3.only smooth-ultra is available.

[night cloak]

Hi, I'm playing pubg mobile korea, I accidentally made my server in the middle east, I wrote it to the authorities and they didn't change it at first they said we can't do it, then they said we had difficulty because I wrote in English, I wrote in Korean. Help me.

pls help

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @night cloak.

[random osprey]

Hello

Good day

I have serious issues with my account I need your help please

[sick shale]

@robust tendon No advertising, go through #735483472432594994.

[robust tendon]

Please Support me

[sick shale]

@robust tendon Not allowed, stop it please

[random osprey]

This is my ID 5170901968 with nickname Pl乙 I’m the winner of RP season 17 my account was hacked and unlinked I can’t have access I need your assistance please it’s serious issue I spent more than 80000 US Dollar in season 17

[solemn solstice]

When we will have the Godzilla vs kong event

[sick shale]

No information

[sage dirge]

why this is happening to me every single f time

[solemn solstice]

Thanks @rebel

Yes same here to @sage dirge i don't why , even after one of short gun in that much close range won't defete the enemy

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sage dirge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[random osprey]

Rebel I need help please

[storm flume]

Please contact the customer service for further assistance, @random osprey.

[random osprey]

Any mangers supporter here

[night cloak]

Why won’t it update?

[celest shadow]

The All-Talent Championship tournament is not the Crew Challenge, @night cloak.

[night cloak]

What is considered as it then ? Because everyone who wants to finish it is wondering what happened

[celest shadow]

You received the Talent Coins, not Challenge Coins; that is why the achievement did not count.

Feel free to provide your feedback in this regard in #old.

[night cloak]

Thanks

[night cloak]

When crew challange available ?
Don't say soon ☺️

[celest shadow]

Unfortunately, I do not have any information about this yet.

[random osprey]

Piston need ur assistance I have serious issue

[pallid ore]

@celest shadow when will godzilla vs kong event will come in pubgm?

[random osprey]

This is my ID 5170901968 with nickname Pl乙 I’m the winner of RP season 17 my account was hacked and unlinked I can’t have access I need your assistance please it’s serious issue I spent more than 80000 US Dollar in season 17

[glacial tartan]

This is the third time I am asking for pubg mobile support even though I did not get any feedback the last two times."Can't play pubg mobile at 90 fps in poco x3.only smooth-ultra is available. I am playing at low fps while play the game at 90 fps"Is there any solution for this?

[night cloak]

It will be realeased on march 31st

[glacial tartan]

Oxy reply please

[pallid ore]

thx i cant wait

lel i am playing in 30 fps and it is playable

[glacial tartan]

My device supports 120 fps then why should I play at 30-40 fps??

Doesn't makes any sense

[night cloak]

Have you updated the the game ?

[glacial tartan]

Yeah

[night cloak]

Is distracting other people in cheer park shooting range bannable?

[glacial tartan]

Version1.3.0

[vernal osprey]

Hi there..i came from gameloop discord server now as i have a problem...i am playing from Bahrain and it was perfectly fine...but after the new update (of gameloop i mean) I keep getting a message stating "download failed due to a network error" so i can't download any maps or anything else ...please help

[night cloak]

.

[night cloak]

You must disable dynamic refresh rate then you will be able to get 90 FPS

[glacial tartan]

Ok..let me try

[night cloak]

Is distracting other people in cheer park shooting range bannable?

[night cloak]

Go to setting first get your refresh rate to 60 HZ then back to setting again apps/manage apps then search for battery & perfrmance look at the bottom right hit clear data & choose clear all data then back to setting again & set your refresh rate to 120HZ

[night cloak]

no it is not bannable

Hello, why the crew challenge don’t count? I played 3 games yesterday

[night cloak]

aw alright

Thank you

[empty snow]

I have got my hacked account back by myself. I was coming here asking for support and i was also communicating with pubg in-game support but without any help. I would really recommend to re-evaluate the level of customer support quality specially for the staff hired to respond to support tickets. The team their don’t bother themselves by reading the customers requests. They just share a general article and close the conversation without actually helping the player community.

[night cloak]

You can play 18 matches a week, 6 per day and the best 6 games will be counted.

[noble sedge]

I Got Unranked for No Reason
MY id 512283459

[glacial tartan]

Tried you way oxy but it didn't work. Tried repairing the game but still it didn't..stucked with smooth-ultra

Getting 120 fps in all apps except pubg mobile

[hallow gulch]

Appearing unranked may sometimes be due to your account having suspicious activities that it might be facing. Be patient until the security check is over.

[warped pagoda]

How many games can you play in the crew chsllenge 3 4 or 6?

[night cloak]

You can play 18 matches a week, 6 per day and the best 6 games will be counted.

[devout geode]

If your device supports 120 hz, it does not mean that you can run PUBG MOBILE with 90 FPS.

I bet you have SD 732g which is not enough for 90 FPS.

[night cloak]

Hi

[glacial tartan]

Man I don't need constant 90 fps but it can go over 60 fps.Isn't it? Or 732 g doesn't even supports that?

[night cloak]

I am having a problem

Can u help

[night cloak]

How may i help you

.

My server is automatically changed after playing a custom room

[night cloak]

No it does not

I'm having a problem

[vernal osprey]

hi @night cloak can you help me?

[glacial tartan]

There are ways to play the game even on 120 fps using 3rd party tool like gfx but I wanted to do it the valid way

I don't want to lose my Id

[night cloak]

You may fillup a feedback in #old

[night cloak]

Yes how may i help ?

After this new update 1.3 i guess......... I'm getting high ping like 300....352....400...and I'm experiencing very high network lag........plz help me