questions

[onyx dagger]

You need to contact Customer Service in-game regarding this as soon as possible, as only they can help you with Account related issues and we cannot do much about it, here, on Discord.

If you already did contact them, you may wait patiently for their response. That is the only way, as they receive a lot of requests and claims in a day, and need to process them all.

[hybrid ledge]

I contacted pubg support

They said they will try to unlink all social media and link to a newer one

[onyx dagger]

And?

[snow hatch]

do i click this?

[hybrid ledge]

I'm still waiting for my results too

[onyx dagger]

Yes. Let's hope for the best!

[hybrid ledge]

If your buying it then yes

[night cloak]

i can still login with both social media , but he linked his mail , if they can remove his email its a great for me . i m from India , even pubgm is banned i still don't want to loose my account

[sick shale]

Yes

[snow hatch]

i clicked this, it leads me to midas payment

[river basin]

@sick shale facebook

[hybrid ledge]

Unlink the email

[snow hatch]

thank u

[hybrid ledge]

It should be easier than mine

[night cloak]

cant there is no option

[onyx dagger]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[hybrid ledge]

Mine just shows account logged into a newer version of the game

[sick shale]

Are you sure? Try again, it should redirect you to Google Play/or App store

[onyx dagger]

You may contact Customer Service in-game regarding that, @hybrid ledge.

[hybrid ledge]

Contacted

I'm just waiting for reply

[snow hatch]

if i'm using emulator, does it matters?

[onyx dagger]

Okay then.

[hybrid ledge]

Its actually understandable that they take time to answer all

[sick shale]

Oh yes. That's why

[night cloak]

i agree that , but you should help me to get back the account regard which country i am r n

[snow hatch]

is it, so i must use mobile?

[onyx dagger]

The game is banned in your country/region, due to which, unfortunately, we will not be able to assist you, @night cloak.

[night cloak]

i m from india but crntly i m not in there so i can play as where i m rn its not banned

[onyx dagger]

I see.

[storm flume]

You can now access #emulator-chat and #emulator-support, @snow hatch. Revert this at any time by sending .emulator in #481204134859505684.

[sick shale]

@snow hatch Try asking in #emulator-support. Not sure if there is a way tho except using a mobile.

[night cloak]

its not about the country its about security, pubgm is banned only in india they didnt restrict indian to play it , suppose if i m indian and lived in usa i can still play

[cunning dew]

Hello, so my account is linked with a social media that isn't mine that is Twitter, i have the gmail and Facebook and i contacted customer support in game i provided them screenshots of the account, the exact registration date of the account, the 2 social media with passwords, i provided everything and all of the information except 1 thing that is a screenshot of payment because i buy uc from midasbuy.com from my mobile credit so what am i supposed to do now this makes no sense at all and this is not fair! I provided everything even the gmail and facebook both with passwords! Does that make any sense seriously?

[night cloak]

top tw sl are mine

[onyx dagger]

They ask you those to verify that the game account actually belongs to you, @cunning dew.

[snow hatch]

ok can, thanks a lot 🙂

[soft sparrow]

@neon ivy
please have your issue stated here and not my DMs. thanks.

[onyx dagger]

I hope you do understand what did I mean by this, @night cloak.

[snow hatch]

btw, i heard can use google opinion rewards to buy UC, is it true?

[night cloak]

i understand that mean i need to say googd by to my account right?

even i grind since 2018

I didint get my uc when i buy what i can do

[onyx dagger]

🤷

[onyx dagger]

May I know where you're from?

[cunning dew]

They ask you those to verify that the game account actually belongs to you, @cunning dew.
@onyx dagger yeah i provided them all of the information except the screenshots of payment i don't have it what am i supposed to do! The 2 social media accounts linked with their password and the registration date of my account wich is from 2018 how come this is not enough information? Are you kidding me? How am i supposed to have a screenshot of payment when i pay from my phone credit!

[onyx dagger]

I mean the country.

[timber lynx]

@onyx dagger the other oneshot Idk I made this account with my phone number

[night cloak]

Im from Finland @onyx dagger

[onyx dagger]

You may state them that you don't have it.

[onyx dagger]

What?

I did not understand.

[timber lynx]

@onyx dagger I just made this discord I never use discord before that’s y I use my phone number

[night cloak]

anyway ill wait for their reply

[onyx dagger]

Try waiting for 24 hours.

[timber lynx]

@onyx dagger n my pubg name is also oneshot too

[onyx dagger]

Okay, so, may I know what is the issue?

[night cloak]

Ok. But what i do if uc:s dont came

[onyx dagger]

May I know from where did you buy UC?

[haughty quartz]

Hi 🙋‍♂️

[timber lynx]

@onyx dagger idk I just see what you said so I came here just to see

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @haughty quartz. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Inside a game

[onyx dagger]

Uhh. Okay. If you do not have any issues regarding the game, you may move to #chat for off-topic conversations. :)

[onyx dagger]

I see. You may contact the Customer Service in-game if that is the case.

[cunning dew]

You may state them that you don't have it.
@onyx dagger i did and they don't understand this, this is not fair at all and this makes no sense to lose my account since 2018 because i don't have screenshot of a payment i do have the 2 social media accounts and exact registration date of the account what more am i supposed to do seriously this is a joke!!

[crystal moth]

is there a kd glitch?i got 8kills and 2nd place and my kd didnt go up by 0.01?even when im getting like 5-10kills my kd is not going up and when i get 3kills instead of maintaining im getting -kd i was 4kd today and now im 3.71 whats wrong?

[night cloak]

Okay

[onyx dagger]

Alright then.

[haughty quartz]

My friend account got banned coz downloaded jealbreak in his device and at that time pubgm released new rules no jealbreak allow

[polar marsh]

Please refer to the private message from @polar marsh for further information, @haughty quartz.

[onyx dagger]

Ah. As I said, they ask these informations just to verify that the Game account belongs to you. 🤷

[night cloak]

i can feel you bruh

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[cunning dew]

Ah. As I said, they ask these informations just to verify that the Game account belongs to you. 🤷
@onyx dagger yeah and the account doesn't belong to me cause i don't have a screenshot of payment right? Does that make any sense to you? If the account isn't mine how do i have the 2 social media accounts linked with the account then and the exact registration date since 2018? Does that make sense to you seriously

[night cloak]

is uc purchasing from google play from the same google ac (linked as google login) recept work on ac verification proof?
i have this

[onyx dagger]

Any hacker can actually just link one social media account to a player's game account, @cunning dew. In order to not actually give him the access, they do this. Well, you're free to share your feedbacks about the Customer Service in #old.

[night cloak]

is there way to see the email linked (not social login one)?

[onyx dagger]

Customer Service in-game.

[cunning dew]

This makes no sense at all

[crystal moth]

anyone help?

[cunning dew]

Customer service is a joke

[night cloak]

this will work on verification?

[onyx dagger]

Hold on. @crystal moth

[crystal moth]

ok.

[onyx dagger]

Feel free to share your feedbacks about the Customer service in #old, @cunning dew.

[night cloak]

?

[sick shale]

No, 483 (Kills)/ 118 (Matches Played) = 3.71 KD. It's correct.

[crystal moth]

but with 6kills it didnt increase 0.01

i got one match 6 and one 8

[onyx dagger]

Please refer to my message above. @night cloak

[sick shale]

You have to make some calculations, @crystal moth.

[kindred acorn]

Guys i need some help

I dont know if this has ever happened to you but

[crystal moth]

ok thanks.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @kindred acorn. Remember to read through #faq before asking questions in the support channels.

[vernal barn]

My in-game rating point system is glitched I am not getting plus points even after reaching top 10 with 5-6 kills because my healing points are not getting calculated while the end of the match which has totally irritated me
kindly respond asap

[night cloak]

My account has been hacked and the person who hacked it activated the hacker on PUBG, and the account took a 10-year ban. Is there any way to lift the ban or slightly reduce the duration of the ban?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[brisk bronze]

how does the crew match things work?

[sick shale]

You can find the points system table from All-Talent Championship tab.

[north hawk]

Hello, i was banned for a week and idk why plz help

[queen sparrow]

Hello, you are my account from Season 4, and by playing normal games without any file, or hacking Season 16, 17 and 18. Every bit, I take 10 minutes or half an hour @polar marsh

[polar marsh]

Please refer to the private message from @polar marsh for further information, @north hawk.

[onyx dagger]

Did your game account get banned, @queen sparrow?

[queen sparrow]

@onyx dagger

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @queen sparrow.

[queen sparrow]

The account comes every two days @onyx dagger

[hard imp]

can ipad players play in the all talent tourney???

[onyx dagger]

Kindly refer to the bots message which has tagged you above.

iPads are not allowed in any of the PUBG MOBILE's Tournaments, @hard imp.

[night cloak]

<@&481161015728406538> pls

help me

🥺 how that even possible ?

Where to select screenshot

@onyx dagger you there ?

[onyx dagger]

Kindly state your issue in a more detailed way, @night cloak. Also, kindly do jot mention the moderator role unless it is an emergency.

The game is banned in your region. @night cloak

[night cloak]

hello

Cant fix from other region?

[onyx dagger]

Hi.

[night cloak]

look i see now my account has 2 more login platform

is not mine

has 4 now

[onyx dagger]

You said that you're from India.

[night cloak]

is that possible ?

[onyx dagger]

Are those yours?

[night cloak]

google play and VK

[night cloak]

Ya i m from india.

are not mine

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[onyx dagger]

And the game is banned there.

[night cloak]

Cant they remove the hackers email even i dont want to play

how i can link my account to 4 links ?

is that allowed ?

Game is banned that means support is also ban!?

[onyx dagger]

Yes.

I actually do not know about that, @night cloak, but it is weird. Kindly do contact Customer Service in-game regarding this as soon as possible.

[night cloak]

i did

but they don't reply bro

This break hearts . Even after playing for 3 year and cant recover ac . Surrendering to hackers. And please if cant help then jist say we cant help forget that ac . Dont ban from channels

im having hard attack

my account worth much

[storm flume]

Please refer to subpoint 5.5 in #faq for further information, @night cloak.

[night cloak]

🥲

what a customer service ☹️

💩

[onyx dagger]

Feedbacks about the Customer Service are welcomed in #old.

[night cloak]

☹️

i changed my server to Europe by mistake what i should do?

You need to wait 60 days.

[versed sonnet]

Enjoy the gameplay on europe server :).

[night cloak]

You can still play with your friends to get your regional ping.

to asia *

ok but i play solo some times

[versed sonnet]

You have to wait, unfortunately.

[night cloak]

what about the rank if i played with my friends in europe?

[versed sonnet]

The rank is on the server you chose, doesn’t matter on which server you play with friends.

[neat wolf]

I just uninstall pubg lol.

[versed sonnet]

Download it again :).

[neat wolf]

Lol

[night cloak]

ok thx bro

[versed sonnet]

You’re welcome!

[neat wolf]

Why should i?

[fleet wigeon]

Why my bullets doesn't register when I hit enemies ?I have a good aim and stable internet connection.?

[mortal apex]

Feel free to report it in #old, @fleet wigeon.

[versed sonnet]

To enjoy the game.
Pls move to #pubg-mobile / #chat if you didn’t need any assistance.

[neat wolf]

I also have stable connection but for some reason after the update of S18 i get unstable ping.

[neat wolf]

Don't worry i never uninstalled the game

[fleet wigeon]

I am always dying in tdm as well as in classic. in tdm I die after dealing 110 116 damage like where does that 1 bullet go 😑

[versed sonnet]

Alright!
Then I wish you a nice game on the battlefield!

[neat wolf]

Bro u are indian right?

[neat wolf]

Lol i die bc of unstable ping.I am depressed of this glitch or bug i don't know

[fleet wigeon]

See someone from my country already reported it please fix this Issue my kd is going down every day

[versed sonnet]

Understandable.

[neat wolf]

Same issue bruh.

They are not even fixing this problem.

[onyx dagger]

Which issue?

[fleet wigeon]

Why to have beta pubg mobile version if they really can't solve such issues earlier before it is released 😒😒

[onyx dagger]

You're free to report it too, if you do face that issue, in #old. The Tencent staff team members go through that channel regularly, @fleet wigeon and @neat wolf.

[fleet wigeon]

Read BLASTER issue the same is with .e as well as other

[onyx dagger]

Refer to my message above, please.

[slender roost]

Why it take million of year to swap gun ?

[onyx dagger]

Check your ping.

High ping = check your Internet connection.

[wet mural]

Op RAY

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @wet mural. Remember to read through #faq before asking questions in the support channels.

[wet mural]

Op RAY

[tacit ether]

Hi guys, I am out of the world ranking, when will I come back

[onyx dagger]

What do you mean, @tacit ether? Kindly do state your issue in a more detailed way.

[tacit ether]

I got out of the rankings when I came back

[onyx dagger]

So, were you ranked before, @tacit ether?

[tacit ether]

South America

[modest elm]

@onyx dagger my bullets not registering

Same problem

Ping ok but issue

I will uninstall this game

[queen sparrow]

The IP and the Dns of the iPhone have changed due to a lot of data in Baji, but the IP is for a reason in the net that does not open Pubg, and the net is very weak. What is the solution @onyx dagger

[onyx dagger]

Kindly do report this in #old, if you do face it in every match, @modest elm.

[tacit ether]

South America

[onyx dagger]

Were you ranked before in South American server??

[modest elm]

@onyx dagger i reported from 1 months

[tacit ether]

Yas

[modest elm]

Nothing has Been changed

[onyx dagger]

Kindly be patient for a moderator to assist you with this, due to my unfamiliarity to Apple devices.

[onyx dagger]

Play, earn points, get back on rank then.

[onyx dagger]

As you have reported it, kindly be patient. The Tencent staff team members go through that channel regularly.

[tacit ether]

Ok when will i come back i unranked

[onyx dagger]

Could you please share a screenshot of the ranking here?

[brittle echo]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5280853104
The name of the account user『NA3』첸 20

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brittle echo.

[dusk sinew]

Can someone help me with this ?

[onyx dagger]

Restarting the game should fix that, @dusk sinew.

[queen sparrow]

What am I doing now so that I won't take it again because I have so much ban every two days that@onyx dagger

[dusk sinew]

Yeah it didn't

Repair done
Used wifi
Dns changed
Nothing is working

[onyx dagger]

There might be a suspicious activity detected on your account, therefore your account will be unranked and monitored, you will be ranked when the security check-up is over. Contact customer service for further assistance, @tacit ether.

Try again after some time, if that is the case, @dusk sinew.

[dusk sinew]

It's been 2 days now

[tacit ether]

Haw can i talk to customer service

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @tacit ether.

[dusk sinew]

By sending a mail at
[e-mail]
Or via in game settings m

@onyx dagger what about my issue sir ?

[onyx dagger]

I suggest you to kindly check out #faq 4.9, @queen sparrow.

Hold on, @dusk sinew. A moderator or a Contributor will soon assist you with this as soon as possible, hopefully.

[dusk sinew]

Sure I am waiting.

[onyx dagger]

Alright.

[mortal apex]

Can you please uninstall and reinstall again the app, @dusk sinew?

If the issue still persists, let us know.

[weary ferry]

How to give team up improvements againts someone in total ranking of europe in order to get banned?

[dusk sinew]

Thanks for responding, installing the game and resources again ? That is hectic. There should be another way.

[mortal apex]

Where do you live?

[lunar barn]

@torpid quail i need help

[mortal apex]

You may use #emulator-support, @lunar barn.

[lunar barn]

no one is answering

@mortal apex a hacker has me suspended twitter account can i get 7 days ban to unlink it

[night cloak]

Rubex last one question. Currently m in india . In future if ban is revoke or if i move to another country where game is not ban then still they cant recover this account right ?.

[sick shale]

Please contact customer service via in-game settings if your account is hacked and you're unable to use the unlinking feature.

[lunar barn]

bro i does not help plz give an alternative

[hardy fable]

Can you give pmco gemrany link becaus i cant join from pubg

Pllzzz

[sick shale]

You may follow this conversation, @lunar barn.

[hardy fable]

@sick shale Can you give pmco gemrany link becaus i cant join from pubg

[sick shale]

I don't have it.

[hardy fable]

Where i can find

[night cloak]

Rebel can you answer this ?

[dusk sinew]

Pakistan, does that matter btw ?

Please guide me further

[night cloak]

My ac got hacked and both social login is mine and hacker linked his email

[lunar barn]

forget it bro if he linked with email

[night cloak]

😫

[sick shale]

Contact customer service via in-game, we can't help with account related issues on this server.

[dusk sinew]

Sorry to bother you guys again and again but can you assist me ? @sick shale

[gritty glade]

How many players need to play crew Chellenges?

[night cloak]

I alredy contact and they told me that they cant help as i am from india . So i just want to know that if i go to diff country or ban removed then still they cant do anything g right ?

[lunar barn]

there is no way because email cannot be unlinked

[night cloak]

Poor me why i grind for 3 years . 😣😣.

[sick shale]

If you're in a different country, yes.

[amber oyster]

Who can I speak to to make a report

[sick shale]

Your crew must have 4 to 6 players

[night cloak]

Haha nice to hear yes .now I have no hope on this giant company. Lost all respects. Thanks to hackers now they can do anything till game ban. Even can hack and try to get a ban ac .and i cant do anything 🤗

[amber oyster]

!

I got banned for no apparent reason and I did nothing wrong

[polar marsh]

Please refer to the private message from @polar marsh for further information, @amber oyster.

[dusk sinew]

Anyone ?

[cyan thicket]

Hello how do I change my phone number associated with the game

[sick shale]

It cannot be changed or unlinked.

[sick shale]

What's it

[dusk sinew]

Sir, Read above please.

[sick shale]

Try using a different network

[dusk sinew]

Sir did that as wel still no solution.

[night cloak]

So i want to change my bio in pubg but it just doesn’t change, why is that? I’ve been trying to change it for days now

[mortal apex]

You may report it in #old with this format, @silver kelp:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[mortal apex]

You should be able to modify your bio from your profile.

[night cloak]

I know that, but it just doesnt change

[mortal apex]

Are you on Mobile?

[night cloak]

Im on emulator

[sick shale]

Use less characters, maximum is 32 characters afaik.

[mortal apex]

Refer to what Rebel has said, @night cloak.

[ionic lance]

Can I Complete This Achievement In This Season? 6 Crates Or Weekly Match Time Remaining ?

[sick shale]

You can complete it by reaching the weekly season match time limit (In this season).

[abstract iron]

Bro I need room card soonsor for a scrim
Can any admin give me the application form????

@sick shale @normal fulcrum

[sick shale]

You can purchase room cards from shop in-game, @abstract iron.

[abstract iron]

@sick shale there are room cards those officially sponsored by pubg r8??? For unofficial events

[sick shale]

Unofficial events? No

[lethal tide]

My Mastercard not working on midasbuy

[winged umbra]

What timezone is this on? (all talent championship)

[broken fern]

Where do we report cheaters

[sick shale]

Report them in-game.

[broken fern]

Any other platform where we can report them

[sick shale]

It depends on the region server you selected, you can check the timer from **Crew > Team Schedule **

[lethal tide]

?

[sick shale]

Contact customer support of Midasbuy on:
▪︎[e-mail]

[ornate loom]

hello

my account was hacked

what should i do

[storm flume]

Please contact the customer service for further assistance, @ornate loom.

[lethal tide]

I mailed many times but they saying contact with bank and bank says no problem from bank end contact with marchant

[sick shale]

I'm sorry but I can't you with this issue, Try using a different payment method.

[lethal tide]

Ok

[winged umbra]

@sick shale how do I enter the matches? Do I join a room with a code or?

[sick shale]

You will have to invite your crew members and search for a match when the time comes up, Room system will be available in the advanced stages, not weekly matches.

[brave grotto]

I need help in copying all PUBG servers locked

[sick shale]

What?

[night cloak]

About All-Talent Championship
All devices allowed? Because there's no list of prohibited devices :)

[sick shale]

Only mobile devices are allowed in official tournaments.

[versed sonnet]

I think he means If tablet is allowed or sth like this.

[sick shale]

Tablet isn't a mobile afaik

[winged umbra]

You can't play All Talent Championship on iPad? :/ is there any link to where these rules are stated?

[brave grotto]

Help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @brave grotto. Remember to read through #faq before asking questions in the support channels.

[night cloak]

What time does the conqueror reset?

[modern timber]

Please i want support

[brave grotto]

This is a great version. I just locked the servers I was playing in. It is better than the world😢😢😭😭

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @brave grotto.

[olive dove]

12:20 am UTC.

[modern timber]

I didnt purchase from any unofficial websites

Why this?

[brave grotto]

Where can I find support for the rest of the version, then this site has followed this version of the intent

[night cloak]

All of my AG's are gone.

What do i do?

[rough sky]

Hey... Is there any FPP tournaments? So bigger with prizepools? I am just wondering because i would rather play FPP tournaments than TPP and i guess FPP is too underrated.

[olive dove]

Check #tournaments , If there is any, you should find it in there.

[storm flume]

Please contact the customer service for further assistance, @modern timber.

[rough sky]

And just wondering... Is there any tournaments like pmco?

[olive dove]

you may try to look up this yourself as we only concerned about the English global version of the game.

[olive dove]

what do you mean?

[frail trench]

My account has been banned and what do I do for a refund

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frail trench.

[olive dove]

There is all talent tournament which is held for crews, you may register in this one.

[rough sky]

Okay

Ty for help!✌️ Appreciate it man

[olive dove]

No worries, good luck!

[rough sky]

All talent tournament is only tpp :(

[grizzled moth]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5302146237
The name of the account
user MR屮OSAMA么

[polar marsh]

Please refer to the private message from @polar marsh for further information, @grizzled moth.

[clever wolf]

Hello.
I cannot login to my PUBG Mobile account. My account was stolen by someone else. I have been using it for 4 years, although I am only connected from Game Center ... I cannot receive e-mail because I changed the name of my e-mail account. PUBG Mobile support does not help. Please help.

PUBG Mobile E-Mail: [e-mail]
PUBG Mobile ID: 5302762758
New E-Mail Account: [e-mail]

[storm flume]

Please contact the customer service for further assistance, @clever wolf.

[sharp reef]

i was playing an the enemies killed me with team up

in solo

[olive dove]

report them in-game.

[sharp reef]

i already report i have a video too

as evidence

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tender anchor.

[night cloak]

I got a problem where if I turn my camera ads and gyro all to max my recoil doesn’t change or if I put my gyro to 0 it is still like 400 and visa versa what should I do ? Because it has messed up my sensitivity and recoil control

[brave quest]

Delete pubg

[night cloak]

And re install ?

[honest hamlet]

Is metro royale going to be a permanent gamemode?

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @fossil raven.

[normal fulcrum]

And please don't share links

[normal fulcrum]

Yes

[honest hamlet]

wait realllyyy?

[storm flume]

Please avoid going off-topic, @brave quest, @night cloak. You may have unrelated conversations in #chat.

[honest hamlet]

i thought it was gonna be a 3 chapter mode

[night cloak]

I got a problem where if I turn my camera ads and gyro all to max my recoil doesn’t change or if I put my gyro to 0 it is still like 400 and visa versa what should I do ? Because it has messed up my sensitivity and recoil control

[honest hamlet]

and its gonna get removed after that

[mortal ridge]

There is a new chapter every season

[rocky hatch]

@solemn sapphire pls

[solemn sapphire]

hmm?

[rocky hatch]

@night cloak pls iPad sometimes work and sometimes don’t work why

Yesterday work and now work

Srry wrong person @solemn sapphire

[solemn sapphire]

Ohh Ok

[hard imp]

can i rank grind on a tablet or will i get banned?

[proven crescent]

Someone told me that pubg is removing vikendi when they release karakin is that true? When is karakin gonna be released?

[proven crescent]

It was the collab with metro exodus that was removed not the game mode itself and that was basically the tikhar rifle and the monsters in metro Royale which was part of the collab with metro exodus

[honest hamlet]

ohhh i see

[normal fulcrum]

Soon. Stay posted on #news

[winged umbra]

Yes, you can push rank on a tablet

[proven crescent]

Soon what? Vikendi is gonna get removed?

[normal fulcrum]

No updates on that, yet

Oh sorry, @proven crescent. Yes Vikendi is gonna get removed to get an overhaul. It will be back later on. But the map will still be available in custom room

[proven crescent]

Damn, I am still trying to do the achievements for vikendi and I don’t wanna be left out on it because I am chasing after unique destiny

[normal fulcrum]

It will be back later on. So your achievement will be continued when it returns

[safe glacier]

Please some one help me

My pubg account was linked with Facebook and Twitter and my Twitter account has been hacked today I have tried to log in with my Facebook account I faced the message : your account has been logged in with new version
What I should make
Please help me

[surreal gust]

You must contact Customer Service within the game. put "Account Hacked." and answer what is asked of you

[brittle hound]

Hey so the top 2 teams after the finals of the All Talent Championship gets a free pass to PMCO Semi-Finals Fall Split?(Like get top 2 in All Talent and you don't have to play Qualifiers for Next PMCO??)

PLZ Tag me with the answer(:

[faint swan]

I have ping issue pls help me

[night cloak]

how i can fix this please

my account is hacked and changed version and i can't login

[winged umbra]

Hello,
Can you play All Talent Championship on iPad? Is there any link to where these kind of rules are stated?

[brittle hound]

Probably not’
Cause it’s related to PMCO and PMCO is only Phone’

[proud timber]

How can I fix this pls

My points are high and can be conqueror but shows unranked

I should be conqueror but its unranked can someone help me pls

[night cloak]

I need to delete my in-game email.
I sent my all informations in-game support (all correct) but no reply.

@thin halo

[surreal gust]

@night cloak 👆

[cursive pulsar]

ping servers are down?

[storm flume]

Please contact the customer service for further assistance, @safe glacier.

Please contact the customer service for further assistance, @night cloak.

[old vigil]

My account got banned 10 years right after i turned on VPN for lower my ping issue...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @old vigil.

[sick snow]

Why is my control quality like this? It looks really pixelated

[thin halo]

There might be a suspicious activity detected on your account, therefore your account will be unranked and monitored, you will be ranked when the security check-up is over. Contact customer service for further assistance, @proud timber

[proud timber]

Oh okayy

Does that take long?

The check ups?

[thin halo]

You have to contact the customer service for that. I cannot give you the exact ETA. Can take time.

@night cloak Are you from EEA region?

[thin halo]

What do you mean by that?

[eternal arrow]

Can i know today is day 1 of All Talent championship... So how many matches in total i can play in day 1

[calm quartz]

Need help with my Mic and speaker doesn't work in games but in lobby it works fine

[eternal arrow]

Try removing your earphones/headphones during match... Sometimes my this problem gets fixed ;_;

Remove them and again plugin them

[calm quartz]

I tried that already doesn't work

[eternal arrow]

😶

[calm quartz]

every match this happens

[turbid gate]

My account

Is hacked

I got it out but hacker has linked his social account

Please help

[novel cliff]

I didn’t update my iOS after 14.3 as my frnd said the game gets laggy after updating iOS 14.3 and now it’s lagging for me at 90fps... the frame drops everytime when I open scope... will this glitch be fixed if I update to 14.4.1 (latest) ?

p.s. : I use iPad 11” 2018

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wraith timber.

[fervent junco]

My Id has been banned for 10 years without any reason

5223264056
Redmi Note 7
Wi-Fi
Bangladesh

[vernal barn]

My in-game rating point system is glitched I am not getting plus points even after reaching top 10 with 5-6 kills because my healing points are not getting calculated while the end of the match which has totally irritated me
kindly respond asap

[slow tangle]

If I enchance the the visuals from the phone's OS provided game booster.. Will it lead to ban?
Here is how it would be changed.. As given illustrated by Mi 10T pro

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fervent junco.

[winged umbra]

Hello! Can you play All Talent Championship on iPad? Is there any link to where these kind of rules are stated? If any mods know where I can look at the rules, I'd appreciate that a lot.. Thanks.

[clear spindle]

If it's preinstalled then it won't lead to a ban.

Please refer the #faq 3.3, @vernal barn.

[slow tangle]

It's pre installed.. So it would be safe to tinker around with its features right

[clear spindle]

It's safe.

[robust coyote]

Hello, I was ranked 150 in the leaderboards and the next day came and I did not receive my conqueror I was ranked 350

[storm flume]

Please refer to subpoint 3.10 in #faq for further information, @robust coyote.

[slow tangle]

How to unequip this?

[robust coyote]

But I was ranked 250 before and after 00:20UTC and

[river copper]

Hi

[feral forge]

@river copper this is a support channel, please use #media instead.

[hollow mountain]

Hello my account is compromised plz help me scammer linked email and scam my fb account also plz help me

[vagrant onyx]

Check your rank maybe its say unranked ?

[robust coyote]

Noooooo I am literally ranked 350 now

[storm flume]

Please contact the customer service for further assistance, @hollow mountain.

[hollow mountain]

They cant help

[onyx dagger]

Did you contact them, @hollow mountain?

[clear spindle]

Can I have a screenshot of the rank section, @robust coyote?

[onyx dagger]

If you didn't, please do. And then wait patiently for their response.

[hollow mountain]

@onyx dagger yes but a bot command appears 😭😭

[onyx dagger]

Answer the bots questions correctly in order for it to guide you to one of the staff members, @hollow mountain.

[hollow mountain]

@onyx dagger in game customer service is sucks😭😭😡😡

[slow walrus]

@storm flume how can î get a code

[onyx dagger]

The bot is there for a reason. Make sure that you state your issue in a more detailed way.
When the bot provides different suggestions, you may respond with No, nothing helped, if you did not find any of the options which leads to the solution of your issue, and then state your issue.

Happy3rdbirthday and DROPTHEB3ATS are two of them, @slow walrus.

[hollow mountain]

Ok thank you 😊💞

[onyx dagger]

You're very welcome!

[polar parcel]

Can’t play rooms anymore , full glitched

Mostly in rooms hosted in Asian server

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @polar parcel. You can also submit a report in #old in compliance with the channel's pinned instructions.

[slow walrus]

@onyx dagger the code is deosen't work

[slender roost]

level 1 vest and helmet is too op just one shot with aim assist for player

[desert venture]

لو سمحت انا حسابي في ببجي موبايل اتسرق و اتربط بحساب تويتر هل اقدر اشيل حساب التويتر دة قبل المعاد بتاعو ولا لا ؟
المفروض الحساب كان مكتوب عليه 6 ايام و تبقي منهم 12 ساعة يعني بليل هيكون خلص الوقت دة هل ساعتها هقدر اشيلو ولا لا

[storm flume]

Please do not use languages other than English, @desert venture. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[normal fulcrum]

You can follow official Instagram and Facebook pages of PUBG MOBILE to get redeem codes

[onyx dagger]

Uh?

[night cloak]

When is companion event?

[winged umbra]

Hello! Can you play All Talent Championship on iPad? Is there any link to where these kind of rules are stated? If any mods know where I can look at the rules, I'd appreciate that a lot.. Thanks.

[onyx dagger]

You can buy the companion from the shop, @night cloak, and there is no information about when will any events related to it will be coming.

Well, it is not allowed, @winged umbra.

[night tendon]

I need redeem code

[upbeat sable]

I want ro know that when will pubg mobile india launch

[night tendon]

Where i can get redeem code?

[pulsar spire]

Hey
I have some questions about the new all Talent Championship..
At first how many Matches can I play?
And my other question is If it is only Phone?

[polar mauve]

اليش ما تشحن النسخه الفيتنام

شنهي سباب

[storm flume]

Please do not use languages other than English, @polar mauve. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[winged umbra]

It is only for phone players

[pulsar spire]

Do you know how many Matches i can Play a day? @winged umbra

[night tendon]

Where i can get a redeem code? please help

[winged umbra]

I would assume you can play as many as there are per day

[onyx dagger]

You may get redeem codes by watching the official streams of PUBG MOBILE Esports on YouTube, @night tendon.

[noble dagger]

@onyx dagger Hello, Can You Tell Me Is Crew Challenge Achievement (Chicken Veteran & Seasoned Soldier)Will Complete By Completing All Talent Championship ?

[onyx dagger]

Hold on.

[noble dagger]

Yup Just Confirm Me. ❤️ Thanks I Will Wait For Your Info.

[onyx dagger]

It can be a No, @noble dagger.

[noble dagger]

@onyx dagger ohk, So We Have To Wait For Next Version For The Achievement Fix ?

[onyx dagger]

I am not sure about it, to be honest.

[noble dagger]

@onyx dagger Well Np, Thanks For The Help.❤️

[real cradle]

anyone know how to get pubg upcoming leaks?

[onyx dagger]

You may keep an eye on #news, @real cradle.

[indigo storm]

When will be bonus challenge available

I need to redeem uc

[onyx dagger]

May I know where you're from, @indigo storm?

I mean the country.

[indigo storm]

@onyx dagger why

[onyx dagger]

Oh wait. Looking at your last chats, you're from Pakistan. Well @indigo storm, you may check that in-game if you do have that option.
If you do not have the option, you may wait patiently for it to come back.

[indigo storm]

@onyx dagger how much time it takes to come back

[onyx dagger]

No information.

[orchid pawn]

when i login with email i got this massege and when i try to reset password i got The email is wrong

and iam sure email is right

[tropic quest]

im lagging in a server which i’m in location wise can i change it?

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @orchid pawn.

[onyx dagger]

You may change your server via the in-game settings, @tropic quest.
Note: once you did change, it will take around 60 days for you to change the servers again.

[tropic quest]

i just changed after leaving europe to come to asia

i thought asia would be better but it’s above 300-500

[onyx dagger]

So you already did change?

[tropic quest]

and i’ve tried restarting too

yes, i did it’s stuck in asia now for 59 days

[onyx dagger]

Well, now waiting for 59 days is the only way.

[tropic quest]

cant support change or anything? oof

[onyx dagger]

About this, you should've thought about it before changing the servers. 🤷

[tropic quest]

if i’m in asia what other server am i meant to use 🤡 i changed from europe when i came into asia... i did think ab it.. but thanks

[onyx dagger]

You should've. 🤷
And you're very welcome.

[orchid pawn]

@onyx dagger answer please

[orchid pawn]

.

[onyx dagger]

Kindly refer to the bots message which has tagged you above, as it has answered you regarding your issue.

[orchid pawn]

@onyx dagger i try all this
but still same

[storm flume]

Please contact the customer service for further assistance, @orchid pawn.

[polar mauve]

Hello Vietnam Vietnam Why Shipped SHENH HE

[night cloak]

i need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @night cloak. Remember to read through #faq before asking questions in the support channels.

[onyx dagger]

What do you mean, @polar mauve? Kindly state your issue in a more detailed way.

[foggy nova]

When bonus challenge will release in france region any ideaaa???

[onyx dagger]

No information regarding that.

[carmine wolf]

Anyone here knows when next update (1.3.1) will be released?

[storm flume]

We currently do not have a specific release date for the upcoming update, @carmine wolf. Once we do, we will publish further information in #news.

[low echo]

Why I can.t play pubg in Syria :(

[onyx dagger]

Kindly state your issue in a more detailed way.

[low echo]

Even if I managed to open it, connection timeout errors would still appear

[onyx dagger]

Hold on.

Try using a different network connection, @low echo.

[tepid scroll]

is that legal to use VPN when i am getting this error?

[low echo]

I tried still same problem

[cursive pulsar]

@low echo where r u from?

[low echo]

Syria

[cursive pulsar]

im not sure but it seems like servers are down in some regions

[short galleon]

Then the game is unavailable in your country

[cursive pulsar]

cuz im also facing connection issues today

long match making, match not starting, mostly foreigns lobbies appearing

[pallid briar]

Using a VPN is not recommended as stated in question 3.18 in #faq

[low echo]

What will happen if I open vpn?

[low echo]

So there is no solution?

[pallid briar]

maybe the servers are busy and the might get fixed soon!

[surreal lynx]

Where's crew challenge?

[short galleon]

Unfortunately, no. however keep trying you might get in game again

[onyx dagger]

You can actually check out your crew from your profile, @surreal lynx.

[slender axle]

My pubg m account got hacked

Any one

[onyx dagger]

Do you have the access to your game account, @slender axle?

[slender axle]

Help me

[slender axle]

No

[low echo]

OK thanks

[onyx dagger]

You need to have access to your game account in order to do something.

[slender axle]

Google play game login with new account i cannot log in

[slender axle]

I can't log in to my old account

Pls any one help me

[onyx dagger]

You need to have access to your game account in order to do something.
:(

[slender axle]

I can't

[onyx dagger]

You need to recover your hacked social media accounts which are linked with your game account.

[slender axle]

How

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @slender axle.

[slender axle]

I have mail id but can't login

My facebook account has hacked

[onyx dagger]

Also, may I know where you're from?

I mean the country.

[slender axle]

I have Google play game login but i try to log in they create a new account not apply to old account

[modern timber]

Please help
I have purchase deduction without any reason
Only ways that i purchased midasbuy and google play games

😢 ;(

[elfin canopy]

UC is deducted as a result of purchasing UC from unofficial source, it will keep deducting until they recover the whole amount of unofficial purchase. You may contact in-game customer service for further details, @modern timber.

[night cloak]

Hi I have a problem someone stole my linkemail from the account and now bans my account to give me unlink and other social networks

[sour oriole]

Hi.. can someone guide me about the All Talent Championship?? I registered my crew in Asian region .. so how many matches are there per day

[eternal arrow]

How many matches we can play in Day1 All Talent championship

[rigid lichen]

My account got banned... I haven't used any third party app or anything... I started a match in Duo but due to server issues it showed me a message to enter match again. And I entered in the match again. I played about 5 minutes and then I sat on Glider and suddenly got my account banned. No one has any access to my account or anything. Idk what is going now. Please help me out.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @rigid lichen.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @proper vortex.

[charred edge]

Any idea how hacker managed to do this to my account?

My game is up to date hence i don't have any issues logging in with another account

In game support team is fully aware of my account being hacked and verified it already over 60 days ago but they for some reason are still waiting for an update from the compliance team

[vernal brook]

😫 😫 😫

[quartz crest]

Admin

[vernal brook]

😩 😩

[quartz crest]

@onyx dagger

[mortal apex]

Hello! You can only play 6 matches during Week 1 (2021/03/26)-(2021/03/28.) If you decide to play 6 matches today, you won't be able to play other matches on Saturday and Sunday, since you have already played all of them; that means you can play more than one match. You may click on the icon ? for further information, in the Matches section.

[quartz crest]

@mortal apex are you authorized

[mortal apex]

Hello @quartz crest! How can we help you?

[sour oriole]

Alright .. thanks :)

[mortal apex]

Please refer to my message.^ @eternal arrow.

[quartz crest]

@mortal apex I pubg mobile on my account because I'm playing in Turkey and did not know why the reason bi Mobile Pubg Turkey bans seven and green are not you answer

[steel wing]

Is there any Lucky Crate event comming soon?
Im planing to spend 8k uc but Lucky Spins are not giving materials at all

[quartz crest]

@mortal apex help

[steel wing]

@merry sandal ?

[fierce reef]

Hii i need help

[mortal apex]

What do you mean by Seven and Green? Could you please elaborate?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @fierce reef. Remember to read through #faq before asking questions in the support channels.

[quartz crest]

@mortal apex PUBG Mobile, I'm playing in Turkey

[steel wing]

@mortal apex

[mortal apex]

You may contact the Customer Service for this matter, @charred edge.

[past charm]

Hello what time does crew challenge start my time zone Is CAT +2

[fierce reef]

My ping 360 ms all the than game is tu lag

[mortal apex]

No information about it. Keep an eye in Events section in-game.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @quartz crest.

[past charm]

Hello what time does crew challenge start my time zone Is CAT +2

[zinc atlas]

Can we play 6 matches each day for 3 days?

[mortal apex]

You can check it in-game, above the Register/Registred icon.

[sour oriole]

There are total 6 matches per week , you can either play all the matches on 1 day or 2 matches per day

[zinc atlas]

But then why do they say that 6 best games will count? This structure comes when you choose from more than 6

[sour oriole]

@zinc atlas read it

[mortal apex]

You may try a different connection.

[calm quartz]

I need help My mic seems to be not working in matches and even in lobbies can anyone help?

[vivid acorn]

@mortal apex is the crew challange only two weeks?

[tepid scroll]

Is the Golden Pharaoh X-Suit going to be released once again for another chance to get it?

[hidden viper]

!!

can i play crew challenge am in india??
i hadregistered for it today!!

[normal fulcrum]

No updates on that

[hidden viper]

anyone here?

can i play crew challenge as solo vs squad???

[charred edge]

I did and they are still working on it even tho ita been more than 60 days, they can not provide any further details?

[signal belfry]

My account was blocked for 10 years by mistake due to not updating. I asked for files that didn’t help me. I hope you can help me 5242995946

[polar marsh]

Please refer to the private message from @polar marsh for further information, @signal belfry.

[buoyant flume]

Hello , at what time start crew chellenge in Europe ?

[hidden viper]

5:30 pm ist

[sour oriole]

And also .. do we have to be there at the given time? Or we can play the matches during the the given time..?

[hidden viper]

its from 5:30 to 11:30 between that time you can play todays match you can chechout whole timing and rules in game on crew challenge option!!

[sour oriole]

Ohk thanks buddy ..

[hidden viper]

u r wlcm!!

[mortal apex]

You may report it in #old.

[mortal apex]

The All-talent Championship is divided into 3 stages: weekly matches, the semi-finals and the final round. The Schedule presents 6 Weeks. You can check in-game for further information.

[mortal apex]

You may wait for their response.

Only the Customer Service can help you with account related issues.

[hidden viper]

@mortal apex am from india can i still play crew challenge??

[storm flume]

Please refer to this channel's pinned messages for further information, @hidden viper:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[solar shoal]

hello Admin! the reason for blocking my account? I play without cheats! There are no third-party programs, I am a beginner blogger, I shoot videos in tik tok. banned for 10 years

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solar shoal.

[alpine sentinel]

Hallo my account has been hacked and the hacker person had used a hacker on my account and now it’s ban
I really need help what should I do

[polar marsh]

Please refer to the private message from @polar marsh for further information, @alpine sentinel.

[night cloak]

I'm from Turkey but official Turkey server inactive that's why I'm writing here

@thin halo

[buoyant flume]

@mortal apex

[mortal apex]

Please refer to my message above. @buoyant flume^

[sick crypt]

Hello admin .
Somebody hack my facebook account and the Hecker person had use hack on my pubg account.
And now my pubg id was ban for 10 years.
Now what I do for my pubg account unban. Pls 🥺🥺 help he sir

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sick crypt.

[zinc atlas]

10 minutes will be given to gather your crew and you will not be entered in the match after 7:10 or 8:10 and so on.. At least this was the meta in earlier versions of crew challenge

[wide vessel]

Dear pubg team, My pubg ID name VondoGamingYT
ID number 5553502063. Mistakely i have change server asia to europe. Now i am dying like a bot in match .. I can't play.. I am small streamer in bangladesh.. My request to you make it asia server or ban me . Reason. i dont want to die like bot 50 days..

[night cloak]

please where the anniversary cakes in maps

Sir i want to change back my region to pakistan i provide my number but cant get the verfication code

[karmic sail]

Where can i report about bug I'm facing spectating glitch

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @karmic sail. You can also submit a report in #old in compliance with the channel's pinned instructions.

Please contact the customer service for further assistance, @night cloak.

[olive dove]

You have to wait for the cool down period.

[wide vessel]

ok. got it . you are saying to leave pubg.. Tata

[silver sand]

Hello. Are there is an option to unlink e-mail in new upcoming updates?

[open flax]

hey

we have a problem with the crew. one of our players cant join i invited him and he also reqeuested to join but i dont see any requests and he sees no invites

and we have no idea how to fix it 😦

[olive dove]

You have to wait for the new update patch notes to see if this feature will be added or not.

[olive dove]

Make sure that he is not registered with another crew, then invite him.

[silver sand]

I am waiting. But is there any news about e-mail unlinking?

[olive dove]

No, nothing that we are aware of.

[silver sand]

Ok

[open flax]

ye he is not

he also created a new one and left

but i wasnt able to send a new invite

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @open flax. You can also submit a report in #old in compliance with the channel's pinned instructions.

[olive dove]

Maybe it is a bug, you may try to report as stated above.

[open flax]

that doesnt really help cause crew challenge starts this evening :/ 😄

ok

[uneven pumice]

How to get tournament room card in South Asia region

[olive dove]

Check with your regional community team members.

[calm moon]

any news about the tournament today

that starts in about 4 hours and 15 minutes??

[sick shale]

What about it?

[calm moon]

i have some questions bcuz im kinda confused

is there only 1 game today??

or can u play more for more points

[blissful jolt]

Hello how does crew challenge thing work because my crew has 3 players and we have no points yet even after playing a match

[sick shale]

3 matches a week

[sick shale]

Your crew must have 4 to 6 players.

[blissful jolt]

So our chicken and 33 kills was wasted ?

[calm moon]

so 1 match a day?

[sick shale]

Yes

[calm moon]

Thank you

[sick shale]

12 matches in 4 weeks.

[long trellis]

What's that?????? I never use hacks so why i can't play

[agile thorn]

?

[proven crescent]

Regarding crew challenges, are the rewards only acquired by the people who play the matches or everyone in the crew?

[agile thorn]

Nvm I reseted my game and it worked

[sick shale]

My apologies, you can play more than once in weekly matches.

[jade nest]

Only the players who plays the matches during All talent championship.

[agile thorn]

Bro btw what do we get if we play championship

[proven crescent]

So what is even the point of having 6 people on a crew if only 4 can play? And the other 2 who are back up in case 1 of the 4 people can’t make it to the match get nothing? That’s like not paying people who sit on the bench in sports like soccer or rugby

[humble sierra]

cant watch PMPL in-game

[jade nest]

Substitute,in case someone is not available to play.

[jade nest]

You can check all the info by clicking here.

[proven crescent]

Yeah but they get nothing for being a substitute how’s that fair?

[night cloak]

Can I change the server because I suffer from slow down the network 60 days ago?

[jade nest]

They will get the rewards if the crew qualifies for next stages. they will not get the coins which is given after the matches. @proven crescent

[jade nest]

You will have to wait for the cooldown period of 60days.

[night cloak]

my ping 350 There is no way to fix the situation?

[jade nest]

^^

[ionic dock]

Can we still make changes to our crew for the All Talent Tournament?

[proven crescent]

And what exactly are the rewards for qualifying for the next stage(s)?

[hidden creek]

Playing from Season 2, linked email and google play from season 2. Suddenly unknown Twitter linked to my account when S18 started. And I have to wait up to 60 days 😂 and now the hacker keep logging in to my account, changed my server from asia to middle east, high ping, deleting all my friend again and again.. Pfffttt... Come on pubg, is loyalty a joke for you..

[agile thorn]

@jade nest

Is there age limit

[jade nest]

You can get the info from here.@proven crescent , Every stages has different rewards.So click on every ? stages.

[proven crescent]

Thanks

[jade nest]

I think all the eSports rules applies here, because top 2 teams(winner+1st runner up) from finals gets slots in PMCO preliminaries.So you can read about age limit here.
https://esports.pubgmobile.com/wp-content/uploads/2021/01/PUBGMOBILEOfficialCompetitionRulebook.pdf

[ionic dock]

Anyone?

[keen ether]

Play 2 matches in crew in crew tournament and none of them are counted in achivement....why so

[jade nest]

Report in #old with the screenshots before and after the game.

[mortal apex]

Hello! Apologies, but you can play more than one match during Week 1, as much as you want. @sour oriole @zinc atlas.

[zinc atlas]

You mean as many matches as possible (i.e 6 matches a day and 18 matches in total?)

[latent gorge]

hello

[dawn jackal]

how many matches can we play per day ?

Hi

[latent gorge]

Is it possible for me to log on a account without the apple being on this phone?

like i have another phone with my apple id signed up

but i want to log on it with another phone but with a different ID

@mortal apex

@jade nest u there?

[jade nest]

I didn't understand what you meant.@latent gorge

[latent gorge]

lets say i have 2 iphones

one has pubg one doesnt

i download pubg on the 2nd one

but it has a different apple id

Srry i have autocorrect to my pubg id

Ok anyways

I want to log on pubg with my original account

but with a different apple id

bcus i want to switch phone

understand?

[jade nest]

You can only login into your main id if you have the apple id linked into your main account and that apple id is logged into your another phone.

[latent gorge]

so my apple has to be linked into my 2nd phone for it to be logged in?

[jade nest]

What social media do you have linked in your pubgm id?

[latent gorge]

only apple

Is linked to my main

account

[jade nest]

Then login your that apple id into the phone in which you wish to play the game.And then you can access your game Account.

[night cloak]

[latent gorge]

hi hope

oh ok thanks

[jade nest]

And also an advice to link your 2nd link of your pubgm Account to safeguard your account incase anything wrong happens.

[latent gorge]

so ur saying i can log into my main account without my apple id being in my phone?

oh ok

[jade nest]

You cant

[latent gorge]

oh

alright ill just log in with my apple id on my phone then on pubg

thanks!

[jade nest]

Yes alright.

[prime zenith]

This is sad 😢 whyyy

[sick shale]

6 matches a day, 18 a week yes. The sum of the points from the best 6 matches played this week is the weekly score.

[jade nest]

@prime zenith restart your game and check.

[prime zenith]

@jade nest I'll try

[sick shale]

6

[dawn jackal]

Thx

[prime zenith]

@jade nest
Time's up
I'll try next after 47 minutes 🙏

[vast vapor]

my account in pubg mobile is hacking and my account in facebook but i can back my email in facebook can you help me to back my account in pubg mobile

[onyx dagger]

Do you have the access to your game account, @vast vapor?

[vast vapor]

now i send to facebook my information to back my facebook account

bu mabye the hacker change the email access my account

[onyx dagger]

If you do have access to your game account, kindly do contact Customer Service in-game as soon as possible, @vast vapor.

[vast vapor]

thanke you

[brisk current]

In all star championship ipad is allowed? Or only mobile devices?

[night cloak]

Not counting this played crew matches toady

[cobalt cloud]

Hello
I just lost my redeem code rewards emote of bunny dance
This were the redeem code
PUBGMGUARNIZO
POW3RBANG
ROL3X
M3DALCORE
PUBGMTHE7WG
DABPLAYS
PUBGMPANDA3
PICKLESGGS
SURFNBOY
F3ITZ
PUBGMWPGN
S3VOU
L3VINHO
Redeem codes.
@K0#1176

[brisk sundial]

Is this game meant for people that are 17 and older

[sick shale]

@cobalt cloud ?

[onyx dagger]

iPads are not allowed in any of the official PUBG MOBILE Tournaments.

[onyx dagger]

May I know what is the issue?

[cobalt cloud]

I lost my redeem code rewards emote of bunny dance it was for 106 days can you help me

[night cloak]

What about this ?

[brisk sundial]

It because It make me nervous and I need to know

[jade nest]

Report in #old

[brisk current]

How many games we can play in total? 6per day?

[onyx dagger]

Yes. @brisk current

[sick shale]

It depends on your region, Refer to Children section in this link for further information:
▪︎https://www.pubgmobile.com/privacy.html

[brisk current]

So 18 per week? (6games per day for 3days)

[onyx dagger]

Yes, @brisk current.

[blissful jolt]

Guys how to play crew challenge

[frozen schooner]

I heard Vikendi Map will removed from PUBG???😟 @vagrant forum @sick shale

[blissful jolt]

Just scan for the hacking thing and play classic?

Or what

[steep pendant]

are there any risks for those who use gfx tool?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @steep pendant.

[covert locust]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5148521124

The name of the account user XEi

[polar marsh]

Please refer to the private message from @polar marsh for further information, @covert locust.

[sick echo]

Hello pubg mobile I'm facing issues with logging in its telling me failed to login pls try again later pls help me

[ocean wyvern]

After getting 3 times banned, how long is the 4th ban @polar marsh

[versed sonnet]

Yes, but not permanently. Refer to the message about that in #news.

[night cloak]

Can I play all weeks matches ?
Means 18 per week matches
Total 4 weeks
18 × 4 = 72 matches possible ?
We don't want to go semi final !!

[sick echo]

@polar marsh

[night cloak]

??

[harsh imp]

get rid of the sniper class

[spring tusk]

How to unban my account

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spring tusk.

[harsh imp]

they're just spies except with sniper rifles

[quartz drum]

How many matches will be played in a day in championship talent?

[hardy brook]

Why showing this

[sick shale]

6

[hardy brook]

I have PMCC MATCH tomorrow
I don't want this same glitch

[night cloak]

How many matches Tonight???

[uneven lichen]

Is All Talent Championship the same as Crew Challenge? I was trying to complete Seasoned solder and Chicken Veteran achievement but they are not counting.

[meager pumice]

Is there 64 teams in crew?@sick shale

[night cloak]

My version is last on store, what should I do?

Every update happened 🙂

[sick echo]

Reinstall ig

[night cloak]

I did

Not working..

My other account works...

Weird..

[celest shadow]

In order to protect your experience, this All-Talent Championship has adopted very strict pre-tournament security inspection. Please make sure that you do not use Root, jailbreak, or other plug-ins for tournament matches, and avoid installing various modifiers. At the same time, if there are suspicious modification traces on your device, it may also trigger an alert and be blocked.

If you are blocked from the tournament, we encourage you to adjust your device based on the official "All-Talent Championship Security Announcement", and participate in the next round.

If you are unable to participate this time, we recommend that you check the device security settings. Referencing the official All-Talent Championship Security Announcement, ensure that you do not use root, jailbroken, other plug-ins, or install various modifiers. After adjusting the equipment settings, you will still have the opportunity to participate in the next round of the competition. At the same time, PUBG MOBILE will continue to bring you more fun game events, so stay tuned and thank you for your understanding.

[night cloak]

How many matches Tonight???

[kindred lynx]

In Crew Challenge we can play as many games as we want during the specified times, but only the best 6 will be counted?

[mortal apex]

6 matches per day.

[night cloak]

And all members must have team tag or No?

[fallow imp]

my account has been hacked from unknown person through the Facebook. I tried to recovered the account and didn’t work My account Connected to my email and my phone number. Also my account is valuable.I spend more then $4500 and I have proved for the pushes through apple store and I will upload all of them. please I need help to recovery the account. your is highly appreciate it

My id: 5130928774

[short galleon]

do jailbroken devices trigger the anti-cheat system more than normal devices?

[celest shadow]

Teams gain points by playing weekly matches every week. The sum of the points from the best 6 matches played this week is the weekly score. Every week, the top 50 teams with the highest weekly score advance to the semi-finals.

Please contact the customer service in the game for further assistance, @night cloak.

[kindred lynx]

So theres no daily limit to the match amount?

[sick shale]

There is, 6 matches.

[light elk]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5503992291

The name of the account user MR々《HAMØ》

[polar marsh]

Please refer to the private message from @polar marsh for further information, @light elk.

[patent ginkgo]

how many matches/day at crew challenge?

[celest shadow]

You should contact the customer service in the game for further assistance in this regard, and the customer service of your social media and/or e-mail account in question, @fallow imp.

[patent ginkgo]

.

[fallow imp]

i contact with them but no answer and the did not help me with it bacuse i cant reach my account the hacked my account and the facebook

[sick shale]

6 matches.

[celest shadow]

We recommend you to recover your hacked social media account first. Please contact Facebook's customer support here for further assistance:

▫️ https://www.facebook.com/help

[fallow imp]

i contact with the Facebook but it is ready hacked no one help.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mortal sierra.

[eager crater]

Respected siry account s banned pleases help me bring back

[polar marsh]

Please refer to the private message from @polar marsh for further information, @eager crater.

[fallow imp]

and reday i have everthing from pubg id and have the id and the first date i stared play and voice

[celest shadow]

We hope you understand that we are unable to assist players with account related issues here on Discord, @fallow imp. Please refer to my previous messages and contact the respective customer services to recover your account from the unauthorised person.

[mortal apex]

It is indifferent. There's no such rule regarding this.

[fallow imp]

you are not helping me]

[quasi igloo]

Did they remove weekly report or what ?

[night cloak]

what time is crew challenge north america

[pallid briar]

you can go to Matches > All talent championship > Weekly match and check time there!

[sick shale]

It's available

[polar mauve]

Hello Vietnam Vietnam Why Shipped SHENH HE

[pale totem]

hi

[polar mauve]

Hello, my game, the Vietnamese version, why did hands stop charging?

[storm flume]

Please do not use languages other than English, @polar mauve. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pale totem]

hi is there any new redemtion codes for today

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @polar mauve.

[sick shale]

Not as far as I know, keep an eye on social media posts. Or livestreams in the ESPORTS YT channel.

[pale totem]

ok bro thank you

[polar mauve]

Hello, my game, the Vietnamese version, why did hands stop charging?

[fallow imp]

please i need support so i can uplod everting voice and id pic

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @polar mauve.

[onyx dagger]

May I know what is the issue, @fallow imp?

[fallow imp]

my account has been hacked from unknown person through the Facebook. I tried to recovered the account and didn’t work My account Connected to my email and my phone number. Also my account is valuable.I spend more then $4500 and I have proved for the pushes through apple store and I will upload all of them. please I need help to recovery the account. your is highly appreciate it

My id: 5130928774

[onyx dagger]

Do you have the access to your game account, @fallow imp?

[fallow imp]

NO i wich i have

[ripe elm]

Help need.

How to remove 3rd link phone number from pubg account ?

[steep pendant]

6 match right?

[onyx dagger]

You need to have access to your Game account in order to do something.

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @fallow imp.

[quaint python]

All talent ia crew channelge?

[storm flume]

Please contact the customer service for further assistance, @ripe elm.

[onyx dagger]

Yes, @steep pendant.

[steep pendant]

Thanks

[quaint python]

@onyx dagger the talent is crew

[onyx dagger]

No, @quaint python.

[past charm]

To enter a game for crew challenge does it work like pmco?

[onyx dagger]

You're very welcome!

[onyx dagger]

What do you mean?

[fallow imp]

please help me with it , and i have all pictures for me account and invoice

[past charm]

How do we get into a match

For crew challenge

[quaint python]

So the talent what?

[onyx dagger]

Just register your crew. And enter the matches when it is time.

[quaint python]

This duo or solo

[pallid briar]

squads

[quaint python]

K

[fallow imp]

Online cheating content can be reported through this form.

https://docs.google.com/forms/d/e/1FAIpQLSc4OjEgxlYpcAO7zkd9-jLNvkB3nZRsrkMv-IqVII6EnL0DnQ/closedform

it showing The form is temporarily closed.

[onyx dagger]

It's similar to the crew challenge (sort of a replacement). Players have to form crews and register and then play special matches at specified times, @quaint python.

Yes, it is closed for now, @fallow imp. It will be opened again a few days later.

[fallow imp]

there is no time i want you to open it plz

[tired fractal]

?

[potent plank]

Please help, i checked my account now to participate in crew challenge and they told that my account has a security risk??!!! Wtf i don't use any hack or anything else

[pale totem]

maybe vpn

you should not use any 3rd party connection

[sick shale]

In order to protect your experience, this All-Talent Championship has adopted very strict pre-tournament security inspection. Please make sure that you do not use Root, jailbreak, or other plug-ins for tournament matches, and avoid installing various modifiers. At the same time, if there are suspicious modification traces on your device, it may also trigger an alert and be blocked.

If you are blocked from the tournament, we encourage you to adjust your device based on the official "All-Talent Championship Security Announcement", and participate in the next round.

If you are unable to participate this time, we recommend that you check the device security settings. Referencing the official All-Talent Championship Security Announcement, ensure that you do not use root, jailbroken, other plug-ins, or install various modifiers. After adjusting the equipment settings, you will still have the opportunity to participate in the next round of the competition. At the same time, PUBG MOBILE will continue to bring you more fun game events, so stay tuned and thank you for your understanding.

[left scaffold]

I need a mod rn

@sick shale Online?

[sick shale]

How can I help you, @left scaffold ?

[potent plank]

The vpn is open in phone when i checked, i didn't use it for crew challenge

[left scaffold]

I seriously have NOTHING but the game on

[umbral turtle]

How many games can we play each day in the all talent event?

[sick shale]

@left scaffold Refer to this message.

[sick shale]

6

[potent plank]

Mod please help me what can i do now???

[left scaffold]

@sick shale I don't have anything on expect of discord

Seriously nothing

Does the game have problems with Redmi 9 or a Europe region account? @sick shale

[tired fractal]

why are rooted devices not allowed?

[sick shale]

What's the problem

[modern timber]

I have question please

Now i am playing on kRJP server

Can i make an guest account from another mobile and play with him on europe server or middleeast?

Please @sick shale i want to know the whole amount of deducted uc that i have to recover

[pale totem]

different device yes same device no

[frail leaf]

Can any one explain my how this is coming up my mate plays on a iPhone 11

[pale totem]

huh

[final girder]

why crew start in 45min?

[frail leaf]

@final girder it starts every hour

[tired fractal]

same here, no idea what's causing it

[frail leaf]

Every hour you have 15 minutes to join a match

[modern timber]

Any support please?

[modern timber]

That was the start of my questions

[sick shale]

No idea, you should contact customer service.

[rocky mist]

Hello if I play with ipad I will banned? Or only I can’t play ?

And if I play with phone but today have login with iPad, the check-in detected me play with phone ?

@sick shale

[modern timber]

Please @sick shale ,
And if i am playing on KRJP server
Can i make guest account from another phone and play with him on europe server?

[night cloak]

Yeah you can

[modern timber]

Will i get banned if i did this?

[sick shale]

You can, but I wouldn't recommend to bypass the restrictions using 2nd account.

[frail leaf]

@sick shale can I may get any response on my issue

[modern timber]

If i linked the guest account with gmail and twitter
Here i will be safe?

[sick shale]

@frail leaf Refer to this message please.

[frail leaf]

Yeah he has an iPhone and no hacks or so on his phone he doesn't even know how to use discord so he definitely can't use or install hacks

[latent gorge]

need help AGAIN

this game is frustrating 😩

ok anywags

i want to unlink my facebook account

So i can link my twitter account

But it says i cant unlink because it says something like “you cant unlink because you hadnt linked for a while” or something like that idk idc

so how long do i need to wait

[rapid pilot]

i played 2 ALL TELENT matches but its not counted

[latent gorge]

@night cloak

bro why is everyone named griffin

[rapid pilot]

please ans <@&481161015728406538>

[latent gorge]

@jade nest

[rocky mist]

Hello if I play with ipad I will banned? Or only I can’t play ?
And if I play with phone but today have login with iPad, the check-in detected me play with phone ?
@sick shale <@&481161015728406538>

@onyx dagger @thin halo

@torpid quail

[empty tangle]

Hello, I accidentally changed my server to Asia. I have a very bigger delay and a bad ping. Can you please change the server to Europe?

[night cloak]

Played all 6 matches of today
ZER0 COUNTED

[empty tangle]

Hello, I accidentally changed my server to Asia. I have a very bigger delay and a bad ping. Can you please change the server to Europe? <@&481161015728406538>

[frail leaf]

@celest shadow please you are always helpful how can he be marked with Security risks its a plain iPhone 11 and he gets that message and he isn't hacking

[mortal apex]

Kindly do not mention the Moderator role, unless there's an emergency. Only mobile devices are allowed in Official tournaments.

[fallow imp]

How to contact the customer service?
­
Main Menu: Select SETTINGS from the bottom-right corner of the main menu and choose Customer Service at the bottom-left.

Login Menu: Select Help in the top-right corner of the login menu.
­
­

there not helping me

[mortal apex]

Unfortunately, you have to wait for the cooldown period to be over.

[rocky mist]

@mortal apex my friends are playing with iPad

[celest shadow]

Please refer to subpoint 2.5 in #faq for further information, @latent gorge.

[rocky mist]

Not detected iPad

[empty tangle]

😭

[celest shadow]

The All-Talent Championship is not Crew Challenge, feel free to provide your feedback in #old.

[latent gorge]

ok

[rocky mist]

@mortal apex in the game in the roles is not write u can’t play with iPad

[fallow imp]

the kindly do contact Customer Service in-game as i cant open my account because everything hack

[celest shadow]

Please refer to this message for further information, @rocky mist and @frail leaf:

#questions message

[frail leaf]

Yeah I did but it isn't helping

He doesn't have any kind of third party stuff on his phone

He is afraid now to enter and try again because he is scared to get a ban for nothing

[night cloak]

@celest shadow sir

is it possible to link my account

to 4 soical media ?

instead of 2 ?

2 max right ?

[urban comet]

A match was played in the Crew Challenge but it did not count towards the achievement

[celest shadow]

He will only not be able to participate in the All-Talent Championship tournament if the system detects any kind of risks with his mobile device, @frail leaf.

[frail leaf]

Okay thanks

[celest shadow]

You can link up to a maximum of two social media accounts, and one e-mail or phone number, @night cloak.

[frail leaf]

Its not a crew challenge.

[night cloak]

https://cdn.discordapp.com/attachments/691575499121491988/824658211227172984/image0.jpg

[night star]

Hi please how many games are played one day? Crew thanks

[night cloak]

🥲 how that happened ?

[night cloak]

facebook and gamecenter only mine

both play games and the other one not mine

how that happened ?

[celest shadow]

Did you try repairing or reinstalling your game, @night cloak?

[night cloak]

i reistall 10 times

a day

[celest shadow]

You can play up to 6 matches per day.

[misty shoal]

the point crew to zero counted

😢