questions

[night cloak]

I can't wait 58 days and not play @rugged atlas

[rugged atlas]

Try contacting ingame that's the only way@night cloak

[brisk gulch]

@celest shadow Help me . When I click the 3rd Anniversary Recap in Events section my game is crashing . No problem is starting match and all , but when I click this 3rd anniversary recap only problem . Hellp

[night cloak]

I wrote in discord, mail, official site @rugged atlas

pubg doesn't care about its players @rugged atlas

If my server does not change in the near future, I will be forced to delete the game, there will be no point in playing further @rugged atlas

[hallow gulch]

You get a notice warning you before you change your server, it can't be undone. Wait for the given cooldown to end, or refer to what you've been told by the CS team.

[left drum]

why it's coming again and again I've restarted many times

[hallow gulch]

Repair your game, this 'might' help.

[hallow gulch]

Try uninstalling the game, then reinstall afterwards.

[red plover]

guys i know what happened ..
you should uninstall Android System WebView From Google play for android users
the issue is solve ♥

[celest shadow]

Can you please send a screen recording of this?

[steep ivy]

When Will Vikendi Map comeback after replaced..

[rugged atlas]

If we watch stream more than 15 minutes will I get points or not

[celest shadow]

No information in this regard.

[rugged atlas]

Because there is no box after 15 minutes

[steep ivy]

I Only Play Vikendi Map

What to do after this

[solemn sapphire]

@celest shadow Piston sama when i try to log in my pubgm account the game crashes

[rugged atlas]

@steep ivy try other maps

[hallow gulch]

The map will return in the near future, you'll still be able to play the map in custom matches. Refer to #news for further information.

[rugged atlas]

@celest shadow tell me

[celest shadow]

It is an issue with the Android System WebView application, @solemn sapphire. Please uninstall the application from your device for now.

[steep ivy]

We want Female Hindi or Urdu Voice Chat in india server pubg mobile global

[celest shadow]

Please provide a clear screenshot.

You may use #old for suggestions, @steep ivy.

[solemn sapphire]

u mean pubgm

Or the web view

[rugged atlas]

@solemn sapphire. Web

[solemn sapphire]

i dont have web view

[hallow gulch]

You'll get the following rewards once you've completed the times mentioned.

[celest shadow]

Android System WebView, @solemn sapphire.

[hallow gulch]

You can already see the progress done.

[celest shadow]

Try restating your game.

[rugged atlas]

@celest shadow as you can see there are only boxes till 15 minutes

[solemn sapphire]

thanks

[rugged atlas]

Like when I complete 15 minutes I've to restart game ?

[night cloak]

pubg help me solve the problem I am contacting you from all over and you can't answer me, I changed the server by mistake and now I can't work stably, because my game lags. I ask you to give me the opportunity to change the server

[solemn sapphire]

@celest shadow thanks senpai its working now!

[night cloak]

answer pubg

[rugged atlas]

@night cloak nobody can help you you've to wait

[night cloak]

I will expect

[celest shadow]

Restart the game now and watch for a few more minutes, @rugged atlas.

[hallow gulch]

No one here is capable of helping you with this, wait for the cooldown to end.

If need be, the admin will phrase it in their own way.

[night cloak]

it's 58 days, I can't sit still for that long

[hallow gulch]

I'm afraid there's nothing that can be done, I'm certain you do get a warning before proceeding with your server change.

[white dawn]

what update 4.9 MB. ????

[hallow gulch]

Despite everything told, you may try contacting customer service for assistance. However the chances are quite low.

[hallow gulch]

Probably carried bug fixes and some improvements.

[swift geode]

i didn't play pubg for a hour, after i logged in to play on cheer park, my controls are reset, can i restore my controls ?

[rugged atlas]

@celest shadow then how will I get points?

[night cloak]

it was nice when you could change the server

[hallow gulch]

Indeed it was. If you feel that you must, you may share your feedback in #old.

[hallow gulch]

If you have your layout saved, then it is. If not well- it can't be restored. Double check either way, maybe you have a different layout selected.

[proper lark]

Why is the game literally closing it self after I enter the menu of the game...

It wasn't doing that yesterday

Could it be from that small update?

[hallow gulch]

Do you have an android ?

[proper lark]

Yes

[hallow gulch]

It could be due to the android system webview, if I'm not mistaken as a lot of people have been reporting the same issue. Try uninstalling the application from your device for now.

[queen blaze]

Hello pubg mobile my gamil account hack please help unlink my gamil account

[proper lark]

Man I really dont want to reinstall everything.....its going to be a real pain, with my slow internet its gonna take for ages

[hallow gulch]

You've been told to contact the support team at google, please do so. Or, You may contact customer service in-game, if recovering your Gmail account seemed hopeless or not possible.

[queen blaze]

Customer service reply

[hallow gulch]

PUBGM is banned in india, therefore nothing can be done.

[rugged atlas]

@celest shadow I didn't get any point after 15 minutes

How I can collect 10k points if I only get 110 points per day?@celest shadow

It can be only 2090 points as there are 19 days

[analog marten]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages .
‏, My account was mistakenly misconfigured, I did not use any type of cheats in the game, please help as soon as possible.
‏I have a problem and I hope that you solve it, my account has been banned for 10 years and I want to restore my account, I can assure you that I did not do any kind of fraud and I hope you to remove the block on my account as soon as possible, I hope you to respond because I have paid alot of money into my account, plus you do not want to make any damage to your customers, I highly appreciating your efforts to get back my account.

I ask you to solve a problem as soon as possible , please

The account id 5253916713

[polar marsh]

Please refer to the private message from @polar marsh for further information, @analog marten.

[tiny stirrup]

hello i have a problem the game crash when i enter

[halcyon lodge]

I have been banned from playing and have not used any cheat software

[polar marsh]

Please refer to the private message from @polar marsh for further information, @halcyon lodge.

[brisk gulch]

@celest shadow here

[clear spindle]

You can share the custom room ID and password in #matches, @haughty oar please do not add your YouTube or other social media accounts in there.

[haughty oar]

ok

[night cloak]

Hi, I can't access my facebook as my number is deleted, how can I get my account back?

[pallid briar]

did you have any other accounts linked in?
like email or phone number

[earnest sapphire]

Is there is a problem for vivo 1804 to play pubg? Cz my game crashed when it will going to the main lobby loading screen? Please help me someone

[silent junco]

Today pubg give 20 mb update what is in it?

[jagged viper]

Can i unlink my Facebook account?

[night cloak]

Sadly, no. I lost it like 420 days ago, PUBG didn't have those things 420 days ago.

[brisk gulch]

@jagged viper Yes from facebook

[pallid briar]

yes.check settings on your Facebook account and you'll find it there

[pallid briar]

i don't think you can get your account account if its not connected to anything (facebook,google,email,number etc):/

[night cloak]

It is connected to a facebook, I wasn't playing on guest accounts, sadly my number that was attached to my facebook got disabled, and now I don't have any access to my number. Which means that I can't access my facebook. Still, I can send enough proof of me owning the account, etc. I need someone to help me unless its a bot.

[silent junco]

Today pubg gives a 20 mb update what is in it?

[short galleon]

Bug fixes

[sick laurel]

Help

My pubg account was stolen, you broke it, somebody

[earnest sapphire]

In moring time my pubg is all ok and in afternoon when i open and my game crashed all time plz help

[vagrant forum]

It may be disturbing for some users, @brisk sundial. Also, this isn't the channel to ask such questions.

[brisk sundial]

Oh sorry

Wrong channel

[zealous quest]

Dear To whom may it concern,

how to get my account pubg back was scam by third party.

[earnest sapphire]

This is the problem bro i try that install and uninstall that's works and that time but after 1 2 hours laters same problem

[zealous quest]

Please refer attached file

[earnest sapphire]

Ok 👌

[verbal forum]

No always been on iOS

[zealous quest]

also some was linked their social media at my account.. try to verified but failed.

[earnest sapphire]

Thank You very much Bro It's work❤❤❤❤❤❤😍😍😍😍❤❤❤❤❤❤❤❤❤

[zealous quest]

1. Tried to change the password but not work
2. The registration date of your game
3. Please provide us the screenshot of the first payment receipt and the recent purchase 3 months ago

how to answer this any guide line ? this is my very first time and not sure what that them really want

[earnest sapphire]

🤭❤❤❤❤❤❤

[night cloak]

I want to change my Gmail. Is there a site for formal education?

[zealous quest]

good guideline.. however how about the " the recent purchase 3 months ago" means if im asking this month what month transaction that i need to give them ? January purchased or December purchased ?

[marsh sigil]

When I try to open the game it will exit me out even I have an high end device, mo reason why it exits me out the game

[zealous quest]

for The registration date of your game - this is okay if i give them only the month and year ?

[ocean fractal]

Why is pan not picking up auto?

[marsh sigil]

I seriously cant open my pubg..

It worked,what was the problem about it tho

[restive osprey]

@thin halo whwn metro royale cone to emulator

@vagrant tulip whwn whwn metro royale cone to emulator

[zealous quest]

hurmm hard to verified

[distant crest]

When i join pubg it kick me from the game and comes at homepage

[distant crest]

Any mod??.

[zealous quest]

even i give all my transaction history but still failed to convinced because of the date play was not correct... its funny right

seems like there is no other way to get my account back..

so any advise ?

😆

[verbal forum]

My prime plus subscription is not working. I’ve had prime plus for a year and a half now, since buying my new device I am not received my benefits. I checked my subscription on my phone and it says it’s still active...

[zealous quest]

@vagrant tulip thanks helping..

[visual token]

What's the name of background song in lobby.

Anyone here

[zealous quest]

hai again, if i can acces how i can check the registration date ?

[night cloak]

Plz help me

Mine game is crashed why anybody can help me

I have already done it's not working

[vagrant nova]

i am auto logging in twitter

in my account

if i just click on twitter

but i want to join with another account

[lime crane]

Hi PUBGMOBILE, there is someone who hacked my account, but I am still registered, and he is linking my account with Twitter, I want to cancel Twitter without waiting seven days ID and my account name is ID5516637953 Name is سفاحklar

[celest shadow]

If you have the Twitter application installed, please log out of your current account and log in with the Twitter account you referred to, @vagrant nova.

[storm flume]

Please contact the customer service for further assistance, @lime crane.

[night cloak]

After that

[frail leaf]

Can I ask you guys if you know where I can find complete rules and restrictions foe the upcoming Crew challenge

[night cloak]

10 version

[jade nest]

This?

[night cloak]

I have uninstall pubg & i have install again btt still my game is not opening

THnkZ u it has been Open❣

[frail leaf]

Someone posted that on our Server and I want to know if that is true.
So far couldn't find any list of restricted devices like on that screenshot

[real cradle]

anyone know how to get #1/100 title in this season?

[jade nest]

Yes,that screenshot is correct.

[frail leaf]

Do you have a link to the source. Sorry but I can't believe it until I see it myself

Why should they restrict the asus rog

[vagrant nova]

no not installed

[real cradle]

anyone know how to get #1/100 title in this season?
please tell bro

[vagrant nova]

still logging in idk why

[jade nest]

Any device which has triggers are restricted as they give unfair advantage to the player

[frail leaf]

Lol but you can easily attach trigger buttons to each phone

So sorry that's a weird reasoning

[jade nest]

You wanted a source i already gave you source

[frail leaf]

Yeah I read it now the reasoning is just totally weird

[vagrant nova]

piston

help

me

[real cradle]

@jade nest did you know how to get #1/100 title in this season?

[frail leaf]

As long as it doesn't install a third party software it isn't

Because it can't be detected

[jade nest]

That achievement cannot be completed as of now.Feel free to provide feedback regarding that in #old

[celest shadow]

Each mobile device is allowed, unless it has been modified, @frail leaf. If you are referring to the All-Talent Championship, there is currently no specific rulebook yet except for the rules stated in the game.

If you are referring to other official tournaments, here is the latest rulebook:

https://esports.pubgmobile.com/wp-content/uploads/2021/01/PUBGMOBILEOfficialCompetitionRulebook.pdf

[vagrant nova]

my question

[frail leaf]

I use a rog phone but I'm not using the triggers who are build in

[celest shadow]

Please install the Twitter application first.

[vagrant nova]

ok

[frail leaf]

And it isn't modified since it was like that from factory

[jade nest]

Mentioned what?

About the restricted devices?

The image already has been highlighted,see again

[visual token]

^^

Like is that available on YouTube or Spotify?

[onyx cairn]

@jade nest you may refer to this message.

[night cloak]

help hacked the account and untied the facebook account

[onyx dagger]

You mean the albums?

Do you have the access to your game account, @night cloak?

[visual token]

No the background song

[onyx dagger]

You can try checking it out.

[visual token]

Checking it where

[onyx dagger]

On YouTube? I am not sure tho.

[night cloak]

@onyx dagger yes I can go through the mail <url>

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[knotty flicker]

My account got hacked and unlinked my facebook by using third party app and connecting on it. I connected today after the 7 days ban and linked my apple id with it
Now I try to connect with my apple id and it says this

[night cloak]

@storm flume @onyx dagger I already svzyazyvalsya I explained everything to them well I was told that there is not enough information on the account since I did not have the payment receipts for the packages

@storm flume how can I remember the exact date of the account creation I've been playing since the second season

[celest shadow]

It is titled the Dance Hall Theme. You will be able to find this on YouTube.

[storm flume]

Please contact the customer service for further assistance, @ocean wyvern.

[ocean wyvern]

How can I put this away? My account got hacked

[turbid gate]

Bro I know

[visual token]

Oh ya I see , thanks

[onyx dagger]

They ask this information to verify that the account actually belongs to you.

[turbid gate]

My Account I fixed it today

[sly comet]

when are u fixing the mozin scope,m

[night cloak]

@onyx dagger
I'm already tired of writing the same thing and it turns out that I was hacked and no one cares, so everyone can suffer and not what we are not protected,I understand the main thing is money and the fact that people lose accounts all don't care

[onyx dagger]

What is the issue with it, @sly comet?

[sly comet]

its slightly off to the right side

not centered

[onyx dagger]

Know what, @turbid gate?

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @sly comet. You can also submit a report in #old in compliance with the channel's pinned instructions.

[bitter flame]

peace upon you
Admin, if possible, I have a problem

[indigo storm]

When will be bonus challenge available

[onyx dagger]

Your frustration is understandable, but sadly, we can not do much about Account related issues here, on Discord. Only Customer Service in-game can help you with Account related issues. It is after all your responsibility of protecting your own game account and social media accounts.

[night cloak]

@onyx dagger
they looked through and I understood that they did not see that my data was there although dosekhpor mail is there for me and I can only go through mail and facebook is my not who does not see it as such

[sly comet]

can u forward this issue please?

[turbid gate]

Nothing

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @bitter flame. Remember to read through #faq before asking questions in the support channels.

[onyx dagger]

Please do report it in #old, with a screenshot of the it, @sly comet.

May I know where you're from, @indigo storm?

[ocean wyvern]

@turbid gate you know how to put off this newest version?

[onyx dagger]

You may move channels then.

[turbid gate]

Yes

[onyx dagger]

Only Customer Service can help you with this.

[jade mural]

Any scrims for today ? In like 1-2 hours form now?

[indigo storm]

@onyx dagger asia

[onyx dagger]

Country?

[onyx dagger]

This is the wrong channel to ask that. You may check out #matches, or #matches.

[indigo storm]

@onyx dagger pak

[night cloak]

@onyx dagger explain one thing I am asked for the date of account creation how can I remember it?request receipts for the purchase of game currency I do not have them sorry I do not keep them,I am denied in the game to restore!

[jade mural]

Thanks

[celest shadow]

Our #matches is held on every weekends. You may instead find other custom matches or community-organised tournaments in #matches and #tournaments respectively.

[onyx dagger]

I am asked for the date of account creation how can I remember it?
Well, you may check that by checking out when did you link your game account with your first linked social media.

[indigo storm]

@onyx dagger can u reply me

[night cloak]

@onyx dagger ок спасибо

@onyx dagger ok thanks

[onyx dagger]

I actually do not have any information regarding that, @indigo storm. You may actually try contacting PUBG MOBILE Pakistan Discord server via 3.1 of the #735483472432594994.

[storm flume]

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[onyx dagger]

You're welcome.

[indigo storm]

@onyx dagger when it will be available globally

[reef oyster]

When does weekly clan activity points resets according to EST?

[indigo storm]

I mean which country get it first

[onyx dagger]

Hold on.

[indigo storm]

Cna u answer me

Please reply me@onyx dagger

[icy drift]

can someone help me? it’s still the same

[onyx dagger]

Well, there is no information regarding that, you may check in game if you do have that option, @indigo storm. If you don't have it, you need to wait to wait patiently for it to come back.

[indigo storm]

There is option but locked

I have more than 2000 coins

[onyx dagger]

If you don't have it, you need to wait to wait patiently for it to come back.

[trail beacon]

@polar marsh please check dm.desparatly seeking for response

[onyx dagger]

It is a bot, @trail beacon. Kindly state your issue here.

Did you get banned for 7 days?

[bitter flame]

BAND My account ??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @bitter flame.

[vagrant nova]

@vagrant forum i need help i keep logging in the same account from twitter iwant to login another account with twitter but whenever i log out and login they take me to the same account

[onyx dagger]

Make sure that you log in to the game with the same Twitter account that you linked with your second game account, @vagrant nova.

[turbid gate]

I found his id

Who hack my Account

[wet apex]

My account has taken ten years of chair park

[onyx dagger]

What do you mean, @wet apex?

[wintry sundial]

Hii anyone help me ?

[vagrant nova]

yes

but i dont get the time]

to login

with another acconut

account*

[wintry sundial]

My problem is i ues any video to copy this server any copyright problem ?

[wet apex]

I want to know why my account was taken.

I want to know why my account was taken.

I want to know why my account took Band ten years.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wet apex.

[turbid gate]

And

He is a carder

Which means he is stealing uc

[waxen forum]

Please help as soon as possible
My iPhone 11 was stolen

Saved on the phone, social media accounts, e-mail, PUBG game account

Please help in removing the email and then the Twitter account, while I am currently unbounding Facebook

And I'm ready to prove it

[night cloak]

This is the second time this has happened now, I have 300 UC on my account, I go to purchase rename card it says ‘cannot purchase’
I reload my game and I have 0UC?? Like what is this?

[storm flume]

Please contact the customer service for further assistance, @waxen forum.

[onyx dagger]

What do you mean?

[storm flume]

Please refer to subpoint 4.5 in #faq for further information, @night cloak.

Please contact the customer service for further assistance, @night cloak.

[silent tide]

Hi i wanna some help with my account
I wanna change the email linked to my pubg account

Is it possible ?

[onyx dagger]

Please contact Customer Service in-game regarding this, @silent tide.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @shadow galleon.

[waxen forum]

how I spoke to customer service through the game but there is no response

Please help as soon as possible
My iPhone 11 was stolen

Saved on the phone, social media accounts, e-mail, PUBG game account

Please help in removing the email and then the Twitter account, while I am currently unbounding Facebook

And I'm ready to prove it

[clear spindle]

Please contact the in-game customer service as well as the social media platforms.

[cloud heron]

Can i use a gfx tool for pugm?

[storm flume]

Please refer to subpoint 3.17 in #faq for further information, @cloud heron.

[cloud heron]

Not there

Atleast i cant see it

[onyx dagger]

Are you so sure that it is not there?

3.17 in #faq.

[cloud heron]

Bro i would prefer yes or no

No offense

[pallid briar]

No

[onyx dagger]

If that is the case, No.

[cloud heron]

Thank you

[wintry sundial]

@onyx dagger If I go and eat any video, it will be copyrighted ?

Official video ans me plz

[onyx dagger]

Hold on.

[icy drift]

nope i’ve been playing since it happened yesterday

didn’t get any emails or messages saying i was banned or anything, and i’ve never hacked

[night cloak]

Can anyone help me? The previous season (17) worked perfectly, the game did not lag. When the new season (18) and the new patch (1.3.0) came in, the game has been lagging(fps lag). I tried to reinstall the game several times but it didn't solve the problem. I tried all the settings but it didn't help.

[bleak knoll]

I quit playing Pubg, I restarted and the deals section said that I could get 6000 + 325 uc for 31₺. I paid 31 TL but only 475 uc came. Can you help me?

[wintry sundial]

Any one reply this ?

[icy drift]

i haven’t gotten this message and i was never banned, i’m just really confused why my ranks were all reset completely out of the blue with no explanation from pubg. when i try to reach customer service through the app, it never lets me speak to a human and keeps suggesting completely different problems then closes the conversation

[storm flume]

Please refer to subpoint 4.7 in #faq for further information, @night cloak.

[sick shale]

@wintry sundial For what use?

[mortal apex]

This a Return Exclusive, which it means that it’s not guaranteed. You will get extra uc, all depends on your luck.

[icy drift]

how can i reach someone who can actually fix my rank? like where would i go for that because i feel like someone from pubg would have to do it

[storm flume]

Please contact the customer service for further assistance, @icy drift.

[icy drift]

how can i contact customer service

[vale hinge]

Hello,

Can someone help me?
Does anyone face issues when loading into lobby, the character freezes, and you cannot move the screen or character - the other players are moving around, so the game hasn't crashed.

Happens almost every other match.
How do I fix this?

[mortal apex]

Please refer to subpoint 5.4 in #faq, @icy drift.

[night cloak]

can an emu player enter the crew

[deft monolith]

hello PUBGM, I have trouble in war mode since last week, the game suddenly freeze regularly specially in respawn when parashute open

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @deft monolith. You can also submit a report in #old in compliance with the channel's pinned instructions.

[celest shadow]

Are you referring to the All-Talent Championship?

[night cloak]

yes

[celest shadow]

Only mobile devices.

[night cloak]

oh :*(

Ok

ty

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @vale hinge. You can also submit a report in #old in compliance with the channel's pinned instructions.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @west elbow.

[tawdry pelican]

Some time ago, my account was banned, and I was not in violation of the laws. I contacted you with no response, and I hope that my problem will be solved as soon as possible.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tawdry pelican.

Please refer to the private message from @polar marsh for further information, @crude mason.

[oak sail]

So after the recent update I am having an issue that my bullets are being delayed and registered 1 sec after blood comes. This is a serious problem because I play t1 scrims and am not able to perform due to this problem.

Bullets are registered very late than when I actually fired them.

[iron basin]

What's in the 4.6 mb update?

[oak sail]

No not that one

The hundred rythum update

[pale sapphire]

After installing the update with the event "Hundred of rhythms collection and exchange", it is impossible to log into your account, event, and even the "Blocking" tab. I reinstalled the game 2 times, I was able to go to the Event, but then the game crashed after I tried to go to the "Blocking" or back to the event. You broke the game !!!
:(((

[white relic]

PUBG I need help I accidentally changed my server I can’t wait 60 days since my rank is on Europe

[waxen kite]

When will my account unlock

[night cloak]

He team up in solo match

[waxen kite]

When will my account unlock
Please reply.

[night cloak]

Don not spam

[versed sonnet]

Report Teamer ingame.

[versed sonnet]

Contact Ingame Support.

[violet token]

Need email unlinked option

@lime juniper Help

[hot mica]

hello

i need help please

can someone from CS contact me please ?

[versed sonnet]

Contact them ingame.

[hot mica]

it dosent work

i need someone live

i tried on the game for sure @versed sonnet

[polar marsh]

Please refer to the private message from @polar marsh for further information, @waxen kite.

[storm flume]

Please contact the customer service for further assistance, @hot mica.

[mortal apex]

The unlink feature is not available, as for now, @violet token.

[hot mica]

@mortal apex i need CS agent urgently

please

[mortal apex]

Unfortunately, you will have to wait for the cooldown period, @white relic.

[hot mica]

or phone number to contact them by phone

[mortal apex]

Please refer to subpoint 5.5. in #faq.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @pale sapphire. You can also submit a report in #old in compliance with the channel's pinned instructions.

[hot mica]

@mortal apex actually i sent couples of mails to the CS since feb and no one answer also to Mr. Timothy Ma and Ms. Elizabeth Byun

no answer also

i need it urgently because of confidential issue

@mortal apex

[mortal apex]

Unfortunately, we cannot do that much here. The Customer Service receives a large amount of daily requests, so it may take time to reply your query. You have to wait for their response or start a new conversation, @hot mica.

[hot mica]

where can i start new conversation ?

@mortal apex

[mortal apex]

Please refer to subpoint 5.4 in #faq.

[vapid badge]

Just wanted to know that which upgrade able guns give 3 materials when they are dismantled Like if we get an M416 2nd time we get 3 materials but it is not the case with m249 when we get a 2nd m249 it gives 1 material when dismantled

[dawn lintel]

when bonus challenge will return ?

[hot mica]

@mortal apex this is so funny it is automatic reply !

[mortal apex]

You will have to open again your conversation. Go to Settings > Customer Service. @hot mica

[night cloak]

Why😫

[dawn lintel]

.

[night cloak]

@dawn lintel idont understand

[glass pewter]

What is this supposed to mean?

The "downloading resources"

[static horizon]

How to review statistics

[night cloak]

Can i livestream pls

[glass pewter]

@mortal apex maybe you could help me :)

[marble valley]

you must have a role to live stream

[night cloak]

How do i get a role?

[marble valley]

you must read #735483472432594994 to understand better.

[hallow gulch]

Please refer to #735483472432594994, role section.

[glass pewter]

Alright nvm about my problem, app info says pubgm only takes 300mb when it was 8gb before, reinstalling ...

[hallow gulch]

Did you try clearing your cache and data?

[mortal apex]

If the problem still persists, let us know, @glass pewter.

[glass pewter]

Haven't done anything with the app

[thin halo]

@static horizon > Event > Recommended > Recap

[static horizon]

Ohk

[night cloak]

!

[zealous quest]

🤣

[violet gulch]

Hello, I accidentally changed the server what to do?

[vapid badge]

@celest shadow do you know anything about this

[odd torrent]

guys so ..... there is this event where I cant even get normal recepies on my own..... I cant get anything and its getting on my nerves so if u have reecepies pls helpp me 🙏🙏🙏

Rly like this outfit

[restive dove]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id5163516697 The name of the  account user Tig͜͡er๛101

[polar marsh]

Please refer to the private message from @polar marsh for further information, @restive dove.

[wooden kite]

Hi can anyone help me please ?

[storm flume]

Please contact the customer service for further assistance, @zealous quest.

[celest shadow]

You will need to wait the 60-day cooldown to be able to switch to another server.

[celest shadow]

If you get an upgradeable weapon in the Lucky Spin, it will be converted into 3 materials. If you get an upgradeable weapon in the Lucky Creates, it will be converted into 1 material.

Note: You must own the upgradable weapon first.

[vapid badge]

Oh ok thanks

[celest shadow]

You are welcome.

[odd torrent]

No one knows about recepies?🥺😂

[violet gulch]

Do you realize I can't play properly?

I made sure you didn't care about your players.

[wooden kite]

Can I ask about the PMCC tournament here ?

[celest shadow]

Hello there. You can redeem a random recipe gift pack via the event shop. Additionally, you can try mixing the ingredients on your own to discover new ones.

For further information about the event, you may tap on the "?" button, @odd torrent:

A small notice is shown upon switching to another server notifying you that if you decide to change your server, there will be a 60-day cooldown, @violet gulch. Please be careful next time. Unfortunately, you will need to wait for the cooldown and there is nothing that we can do to help.

[celest shadow]

Are you referring to the PUBG MOBILE Campus Challenge?

[odd torrent]

I know this stuff I read it but I mean @gusty cedars someone already have some recepies to give me 🥺

[potent heath]

What maps have VSS answer asap

[wooden kite]

Yes but I have some questions if it's allowed to play through iPads or only Phones like the PMCO and all the conditions to register?

[marble valley]

Erangel miramar & livik

[celest shadow]

Feel free to use #pubg-mobile and ask other players for the recipe.

[celest shadow]

For further inquiries about the PUBG MOBILE Campus Challenge, please join the PUBG MOBILE Pakistan Discord server. You may refer to subpoint 3.1 of our #735483472432594994 for the invite link.

[glass pewter]

Btw all fixed now

That's what the game shows when trying to log into my account after a reinstalling it

The game was on the latest version before

What do I do to log in again?

[stiff anchor]

@glass pewter why did you block

[prisma wigeon]

Is the pro league tournament squads

[eager trellis]

Hey, my ‘threat from above achievement’ doesn’t seem to be working. I’ve done all apart from land on the fountain in Los Leones (which I’ve done) and it’s not registering?

[spiral merlin]

Hello, can you help me about my hacked account. Retrieve it. The hacker hacked my account on Facebook and I want to get it out because I support the game and I spent a lot of money on my account in PUBG. Please help me

[hallow gulch]

Try recovering your social account first, refer to subpoint 2.8 in our #faq channel

[glass pewter]

@eager trellis maybe you left the match after that?

[brave quest]

When will be the bonus challange be back

[hallow gulch]

Nothing confirmed, but it should be out for you soon.

[eager trellis]

I killed myself by blowing up a vehicle and the achievement is still unconfirmed

[glass pewter]

Don't know then, maybe try again :)

[eager trellis]

I’ve literally landed inside the fountain 4/5 times

[glass pewter]

Ouh

[eager trellis]

All the others have worked fine. Just this fountain one won’t register for me

[amber meadow]

What should I do??

[hallow gulch]

@glass pewter and @amber meadow.I'm afraid nothing can be done, but to wait for the new update to roll out. It's most likely due to your account being accessed from a modified version of the game, make sure your accounts are well secured before you proceed with the next step.

[obtuse tree]

Is there someone who reports cheaters

[glass pewter]

If that's the same problem I had try to connect to wifi with consistent good signal, clear cache of pubg mobile and try again

It should shows you a 14mb update

And then a 500~mb update and then you can log in

[glass pewter]

#cheater-reports

[hallow gulch]

Normally when an achievement is stuck, and being someone who's had the same issue. I've been told by customer service to try a routine repair, you may do that. No harm in trying.

[hushed folio]

@everyone

[hallow gulch]

Doesn't work.

[rough cargo]

I need help I'm not sure if you guys can help me or not

[hallow gulch]

Try doing that, but i don't think that'll work.

[hallow gulch]

State your issue.

[eager trellis]

Tried that already and still the same problem. I’ve logged out done a routine repair and landed inside the fountain twice and still nothing. Achievement hunting is annoying haha!

[rough cargo]

When I'm trying to shoot people and rotate my screen using ADS it won't shift it gets stuck. I usually end up dying because I can't move.

[hallow gulch]

True, hm.

[glass pewter]

Well it helped for me after reading solutions to this issue on some 2yo forum lol

[spiral merlin]

@hallow gulch I tried to recover my hacked account, but I cannot recover it because the hacker took an account, and I cannot retrieve my account for a hacker

[hallow gulch]

Contact customer support, as that might be your only way to unlink the unwanted account.

[spiral merlin]

@hallow gulch Help in finding a solution to solve the hacker's problem because I am one of the most supportive of the game and I love the game, and I spent a lot of money on the game

[hallow gulch]

Refer to the message you've been mentioned with above.

[spiral merlin]

@hallow gulch I contacted support, but they did not respond and did not help me find a solution to my problem

@hallow gulch Please help me solve my problem 💔

[rough cargo]

Any suggestion for my issue?

[hallow gulch]

Try again, instead try stating your issue and try to briefly explain your case. If recovering your account seemed impossible, then CS are the ones able to help.

[spiral merlin]

@hallow gulch Tried a lot of times but my problem is solved 💔

[hallow gulch]

I've had times where it gets stuck, but i never really took action. Though, i don't have knowledge when it comes to controls freezing... Wait for someone experienced enough to support you.

[hallow gulch]

Sorry to hear, but those are the only given solutions as for now.

[spiral merlin]

Not resolved

[rough cargo]

Hmm okay can I ask in other channels?

Like where it's popular? Such as #pubg-mobile

[spiral merlin]

@hallow gulch Who are the CSs and how can I communicate with them

[hallow gulch]

This channel is meant for providing assistance for players in need for help, but asking doesn't sound too bad.

[rough cargo]

Just wanted permission thank you.

[hallow gulch]

Through the in-game support method, which you've tried already.

[leaden vault]

Please, I need help
I got 10 years old ... and I didn't do anything wrong
My ID 5258326806

[polar marsh]

Please refer to the private message from @polar marsh for further information, @leaden vault.

[proper lark]

What happens If I do this ?

[rough cargo]

How do you review stats for anviesary party? I don't have q p op up

[proper lark]

I have solved the problem regarding the app "android system webview" my phone has it built in so I couldn't uninstall it, or update it or even go back to old versions so I just used "force to stop" if anyone has the same issue pls try this and tell me if it worked for u

My phone is a Samsung Galaxy s8 btw

[storm flume]

Please do not use languages other than English, @spiral merlin. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[spiral merlin]

@hallow gulch What should I do now in order for my problem to be solved

[limber mango]

Why the rog phone 5 doesnt have 90 fps options and when i had the rog phone 2 i had it

[celest shadow]

Please ensure that you follow the pinned instructions of #cheater-reports when reporting a cheater, @obtuse tree.

[celest leaf]

Hello

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @celest leaf. Remember to read through #faq before asking questions in the support channels.

[celest leaf]

What should I do

[sick shale]

Try to re-install the game

[celest leaf]

I tried it

[autumn ivy]

I have to restart the game every time I change the controls for it to take action

It won’t change my hud until I restart the game which is very annoying

[sick shale]

Then you have to contact customer service, Refer to subpoint 5.4 in #faq for further instructions

[autumn ivy]

How do i fix this? @sick shale

[sick shale]

Try repairing the game?

[autumn ivy]

Routine repair?

[sick shale]

Yes

[celest leaf]

I tried that

[autumn ivy]

Okay, I’ll try it rn

[celest leaf]

It does not work

[sick shale]

The answer was sent to the other user, Contact customer service to solve your issue please.

[celest leaf]

Any customer

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @celest leaf.

[autumn ivy]

It worked ty

[rough cargo]

How do you review to get the tag from #news

I don't have an option.

[sick shale]

Events > Recommended > 3rd Anniversary Recap

[digital bridge]

I got banned for 10 years it says because of 3rd party apps but my rank is still diamond and my photo doesn't show that im banned
5112959656
Xiaomi mi 9t pro
Wifi
Egypt

[polar marsh]

Please refer to the private message from @polar marsh for further information, @digital bridge.

[idle sandal]

Hi

I want to change my server

[cunning crest]

i used to play on 50+ fps before the latest pubg update , now it doesn't exceed 40 ,any reason why ?@celest shadow

[short torrent]

May i know how to remove your standing partner without removing the relationship?

[winged umbra]

There was some kind of update, what was it? (the game feels awfully slow and laggy...)

[obtuse tree]

Why is a fraud report denied? There are a lot of clues

I need a supervisor talked together

[sick shale]

Bug fixes

[obtuse tree]

؟؟؟

[sick shale]

What report?

[tawdry ibex]

F

[obtuse tree]

@lime juniper

[tawdry ibex]

Gimme slot in PMPL SA or I do contro@sick shale

[shy beacon]

I want M416 Glacier.

[limber mango]

Can i have help?

Why my rog phone 5 doesnt have 90 fps options

[night cloak]

@limber mango It should. Can you show a screenshot of your graphics settings?

[limber mango]

Yes wait 2 sec

And its the same on hd hdr etc

[night cloak]

@limber mango Looks like the phone is very new. It should be fixed in upcoming patches.

[limber mango]

But why on youtube you can find gameplay with rog phone 5 on 90 fps

[glass pewter]

Maybe gfx tools

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @glass pewter.

[glass pewter]

Not recommended, possibly a ban :)

[rough cargo]

Dows anyone know how to fix screen flicker? Like has anyone had this issue before?

[plain vapor]

My Twitter account was hacked, my account was logged into pung, my pubg account was linked to an email I want to unlink my account and the email

[iron ledge]

Remove the relationship with your friend who is your partner and then boom, your partner is gone and you're alone again.

[sterile glacier]

How can I remove the Twitter account on The Boyge as soon as possible because Twitter has been hacked

Please help?

[night cloak]

Hello PUBG MOBILE, Yesterday I accidentally changed the server to Japan and Korea, and now I cannot play calmly because my game lags. I tried to write to the technical support for the game, but unfortunately it could not help me in any way, I ask you to solve this problem and give me the opportunity to change the server in the near future.
My ID: 5340241965
Help me please

[olive dove]

you have to wait for the cool down period.

[olive dove]

Reach out to in-game customer support, as we can't assist with account related issues.

[storm flume]

Please contact the customer service for further assistance, @plain vapor.

[olive dove]

Elaborate please?

[lapis pond]

I would like my -45 back..... I got the glitch where it wouldn’t load me into the game......

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @lapis pond. You can also submit a report in #old in compliance with the channel's pinned instructions.

[rough cargo]

@olive dove When I play my game and I try to get in a battle or rotate. It won't rotate. It's like the sensitivity isn't working. It just won't turn at all

I've reset phone, I've reset game, and I've tried everything I can think of.

[olive dove]

Try to reinstall the game, if this does not work then it might be an issue with the device you are using.
Make sure you have enough storage on your phone and clear the cache as well.

[rough cargo]

@olive dove I've done all that even does it on my brand new S20+ Ultra.

I think it's a glitch in the game as I've heard other people have the issue but there isn't a fix yet.

[olive dove]

In this case, you may record small clip and report it in #old :
make sure to include the following details:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

[potent heath]

Is this a good thing?

[night cloak]

The user has been put under observation for the team to investigate further, @potent heath.

[weary summit]

My device ( Mi 10T Pro ) gets overheating while I'm playing Pubg mobile only.. it's on 90 fps same as the Hz. Any solutions?

[night cloak]

@weary summit Heating is normal. Whenever it overheats, reduce frame rate to 60.

[weary summit]

60FPS is so laggy

I mean i think that it's something about the Android 11

[night cloak]

You can take a break when it overheats.

[weary summit]

Yeah i do. I just played like 2 matches

[twin breach]

Hello my problem is i want to change my country/region... but when i enter local mobile number sometimes verification message is not come... sometimes it shows parameter error-1

@celest shadow

Hello my problem is i want change my country/region... but when i enter local mobile number sometimes verification message is not come... sometimes it shows parameter error-1

[storm flume]

Please contact the customer service for further assistance, @twin breach.

[olive isle]

Bro are you facing crashing problem right now

[night cloak]

#questions message
try this

[sterile glacier]

So I can't remove Twitter from the pubgmobile faster.

[olive dove]

You have to wait for the period that customer support pointed out.

[sterile glacier]

Okay, I thank you

[olive dove]

No worries, good luck.

[sterile glacier]

Okay, my heart

❤️

[mental crescent]

I have banned for no reasons.. Can you help me to recover??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @mental crescent.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @frail apex.

[wooden hearth]

Hi

[inland herald]

[wooden hearth]

I've logged in by mistake into the VN version of the game it happened in season 5 and since then couldn't buy uc or unlock royal pass
I only can request Royal pass from my friends but the big problem is that the game is not supported in region it doesn't let me in unless i turn on a VPN and i get i lot of 10 minutes BAN for it and the ping gets higher actually way higher the usual speed
Between 240-300

I really really like to get my account back to the global version of the game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wooden hearth.

[night cloak]

It is not possible to transfer your account to global version

[sonic breach]

Any moderator ?

[night cloak]

State your issue

[sonic breach]

a friends id got hacked

the hacker has the Twitter and FB link but the friend has the Email login the 3rd login but she cant unlink the twitter and fb because the guy keeps on login and threatens her the 10 year thing

[night cloak]

Ask him to contact customer service

[cursive pulsar]

i have a friend with 3000+ synergy, if i make him my partner will i immediately get this achievement?

[vagrant onyx]

@cursive pulsar yes

[crystal jay]

Is Asus Rog 5 banned from Competitive?

[night cloak]

no it is not

[fluid reef]

I want help

Pls can anyone help

i had got Glacier M416 from classic create.. i saw my inventory but its missing

my id 5432915626

pls help someone

@night cloak @thin halo

anyone pls help

i restarted my game 20 times

but its missing

HELP!

[unborn pilot]

[fluid reef]

😭

I love my

[unborn pilot]

May be it's a glitch wait for some time and again restart it

[fluid reef]

i did 20 to 30 times

10 days

[unborn pilot]

Wait for 2 3 hrs

[fluid reef]

over

[night cloak]

Did you repair the game?

[unborn pilot]

And then try to login

[fluid reef]

bro more than 10 days over

how can glitch like this come

[unborn pilot]

Bigg ppls are here they will try to resolve ur problem

10 days

[fluid reef]

any big ppl pls help

[stiff hare]

Can you show the painter achievement from achievement section of your account@fluid reef

[thin halo]

Are you sure you got m4 glacier? You might have seen it wrong. It’s not possible for you to lose your crate rewards just like that. If you believe that it’s a glitch, please report them in #old. If you have clear evidence, that would be better. @fluid reef

[fluid reef]

2 min

[unborn pilot]

Yes send ss

[fluid reef]

This ok?

now its missing

[stiff hare]

Go to missions > achievement > 4rth page > click on painter

[thin halo]

Yeah that too ^

[fluid reef]

ok wait

I even took ss of when i got

[jade nest]

^^^do this

[stiff hare]

And maybe screen record

[fluid reef]

i took this when i got m4

[stiff hare]

Why are you searching google for pics

[fluid reef]

now i deleted game because i had got angry on this game 🤣

[stiff hare]

send ur own

[fluid reef]

my own bro

[stiff hare]

can't believe. send screen recording

[jade nest]

Nice lie,now stop trolling here

[fluid reef]

what ?

i did not rec

i got by luck

2 times

[stiff hare]

screen recording of you going to ur achievement section and showing us the achievement

[fluid reef]

now i dont have the game

what can i do

[night cloak]

Install the game

[fluid reef]

its ban

[thin halo]

@fluid reef That screenshot shows previous version of achievements layout. You are claiming that you lost your m4 glacier recently and now you are telling me that you don’t have the game installed. Please do not lie about this. It’s not possible to lose what you obtained from the crates. Now stop asking for help regarding this issue.

[fluid reef]

i told i took ss when i got the m4

[thin halo]

Stop it. Move on.

[unborn pilot]

Ye u told u got m4 10 days ago

[stiff hare]

You said u lost it recently The ui u showed ss is seasons ago. And you said you got it 2 times.

[fluid reef]

i told i tried for 10 days

[severe gust]

Do you have a soft drink to combat cheaters?

[stiff hare]

Next time prepare and come. @fluid reef

[fluid reef]

2nd time i got in s17

[stiff hare]

Old UI

seasons ago

[fluid reef]

from that i did lvl 2

[night cloak]

dont lie to get m4 glacier You cant get that by asking here or lying

[fluid reef]

i know that and i read the rules

[unborn pilot]

[thin halo]

I would be grateful if you can install the game, take a proper screen recordings of your painter achievements and also your inventory slots for m416 with your workshop lab for glacier upgrading. I cannot help you if you don’t do this. Keep sending other irrelevant images, I will have to remove your permission to send messages here, @fluid reef.

[fluid reef]

The game is ban in my country can u please unban it so that i can download and show that to u ?

[thin halo]

What country are you from?

[thin halo]

What do you mean?

[fluid reef]

India

@thin halo

[storm flume]

Please refer to this channel's pinned messages for further information, @fluid reef:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[fluid reef]

@thin halo

[thin halo]

Since the game is banned for you, why are you even asking for your issue?

[fluid reef]

Because glacier is not a common skin

@thin halo

[thin halo]

Do this or your issue didn’t happen.

[fluid reef]

How can i download bro ? can t u understand

[severe gust]

@fluid reef Use vpn

[oak sail]

So after the recent update I am having an issue that my bullets are being delayed and registered 1 sec after blood comes. This is a serious problem because I play t1 scrims and am not able to perform due to this problem.

Bullets are registered very late than when I actually fired them.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @oak sail. You can also submit a report in #old in compliance with the channel's pinned instructions.

[severe gust]

@oak sail Many suffer from this problem, including me

[jade nest]

@oak sail report in #old

[night cloak]

Hey

Can I Use GFX Tool For Better Graphics Is It Safe

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @night cloak.

[night cloak]

Ok

I Will Don't Use It

[static phoenix]

how can i report telegram group that promotes pubg hacks

[severe gust]

@night cloak No, you need the next update. You are not able to open the game at all 🥲

[marsh lotus]

Hallo, someone pls help me. Can you are tell me why my acount still unranked, i got ace tier with 4260 points.

[night cloak]

I Can Open Without VPN 😁

[jade nest]

Fill this form.
http://cheat-collect.pubgm.cc

[night cloak]

@severe gust
Download From Official Website

And Use It

[severe gust]

@night cloak No shorter attended the game, but it consumes a lot of the device's resources😫

[jade nest]

Refer to #faq 3.14

[night cloak]

@severe gust Lol

@severe gust
Sell Your Kidney And Buy New Phone 😂

😂

[jade nest]

@night cloak move to #chat

[night cloak]

Ok@jade nest

@jade nest BTW I'm FROM India

[jade nest]

So?

[plucky tide]

Will tencent ever fix damage based on fps

[night cloak]

Move the unrelated conversations elsewhere, @night cloak.

[severe gust]

🙁

@jade nest Next time, be strong and speak, do not silence the voice and then ignore the messages .. Goodbye

[livid plover]

How can I fix unknown error?

[jade nest]

Can you provide a screenshot of the error?@livid plover

[marsh lotus]

Pls someone tell me

Why unranked

[night cloak]

Your account is going through a security inspection after the inspection completes you will be ranked

[marsh lotus]

Thankyou brother

[night cloak]

You're welcome

2 times today I've crashed when I transfer from the in-game lobby to the plane that flies over the map during a ranked classic match. When I returned to the game, I died (48th place in Livik when there's 52 people) and lost 3 hours of progress. I would like my points back or some other form of payment since the crash was obviously the game's fault; it has nothing to do with my in-game skill level. @celest shadow

[marsh lotus]

Do u know how long that security inspection?

[night cloak]

no

This has happened at least 3 times the past 2 days. This is unfair to me as I have no control over when the game decides to crash. It also gives me no warning.

I do not want to grind for 2 hours non-stop and then crash and lose all of that progress. This is obviously not fair and is cruel to people who are trying to enjoy the game.

[atomic breach]

Will the "Wrong Server Change Request Form" be activated again to be able to transfer our accounts from Vietnam Server -> Global Server? Or will another form be created? I think you did something like this about 9 months ago, but at that time (around Season 4-5-6) my computer broke down, the game was using VPN and so on. The download was very troublesome, so I could not play the game actively ... Now I started the game again, but the automatic bot system of the game "PUBG Mobile is definitely not coming to the place I want on the Vietnam server, the global support section resets itself after selecting the" I cannot login to the global version "option.

[copper stag]

What's the point criteria of PMPL? The one going on rn

[limpid tiger]

how do i fix account has been logged with another version?

[slow tangle]

Hello.. If I transfer game files from my old phone to a new phone.. Meaning obb and the data files.. Will it pose a problem? Because data is very expensive here, where I live

[marsh sage]

How to view stats which error uploaded in #news? I want the title.

[cunning dew]

Hi, my twitter is hacked and my account is linked with twitter/Facebook/gmail i have the facebook and gmail but i keep trying to unlink Twitter and the hacker keeps canceling the process can someone please help me is there is a way to unlink it instant without waiting 7 days? He keeps canceling the unlinking process please help me i can provide any information to prove its my account

[night cloak]

Please refer to #faq subpoint 2.8, @cunning dew.

Under the events tab, @marsh sage. I believe it’s 3rd anniversary recap.

[night cloak]

It’s recommended that you download the game from offical app stores.

[viral valley]

Hi, I've had constant ping issues since the update. While playing ping fluctuates from 60 to 400. I've tried everything to fix it. Need help please

[cunning dew]

Is there is a way to cancel the unlinking process?

[night cloak]

Login via Twitter to cancel, @cunning dew.

[viral valley]

Anyone else have ping issues the last couple weeks??

[night cloak]

You’re trying to transfer from Vietnam version back to global?

I’ve had any myself, @viral valley. What sort of connection are you using?

[slow tangle]

I downloaded 600mb app from play store.. And I copied maps and resource data from old downloads to the new phone because it had over 4gb data files?

[viral valley]

Wi-Fi, I have good internet

20 mb second

[marsh sage]

Is that parmanent?

[viral valley]

Bad ping problems since update

[night cloak]

I believe so, yes.

Odd, @viral valley. Have you tried a different internet connection?

[marsh sage]

Finally, PUBG gave something for free.

[viral valley]

Yes tried on 4g. Same problem

[night cloak]

Sorry, @marsh sage. I’ve just been told it’s limited to 7 days.

[marsh sage]

Ah, Okay

[night cloak]

@night cloak
Issue seeme to be fixed after all.

[sturdy halo]

Good afternoon, my account was hacked yesterday and when I found out that my account was hacked, I raised the version of the game so that the cracker could not enter my account, then I lowered the version and saw that I was given a ban for 10 years. I've been playing since season 3 and have never used any third-party apps. I don't know what to do, help me please.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sturdy halo.

[slow tangle]

Umm.. When I select 90fps its still only running on 60fps..
Tried setting refresh rate to 144Hz and 90Hz.. Same result..
Using MI10T pro

[jade nest]

Did you use any configuration file or gfx to get 90fps option?

[slow tangle]

No.. My phone automatically supported it.. New phone and fresh install.. I am again reinstalling the app as of now

[jade nest]

Ok

[night cloak]

I didn't do anything._.

[jade nest]

Use file claim

[night cloak]

Wtf is a violation of user agreement?

._.

[slow tangle]

@jade nest now its showing that I have been logged in in a newer version

[jade nest]

Repair your game and reinstall the updates@slow tangle

[night cloak]

._. Then?

[jade nest]

Wait for their reply

[slow tangle]

@jade nest should I use dns?

[jade nest]

Yes,you can try using DNS

[night cloak]

Welp I lost my account :D for no forking reasons

[atomic breach]

Yes,It's True

[jade nest]

You cannot transfer data from any Regional game version to global version of the game now

[atomic breach]

So will we be able to do it in the future?

[jade nest]

I don't think so, that will be ever happening due to some restrictions Regional versions

[atomic breach]

Since this situation has been done before, I am very hopeful that it will happen again., TY For support

[vagrant forum]

@heady vortex, no advertising.

[slow tangle]

Still not running on 90fps..

[jade nest]

Can you try checking your fps in midgame?

And choose combat-90fps

[heavy vortex]

The game booster doesn't shows the real fps😐

[slow tangle]

@heavy vortex then how come it changes for the rest of the frame rates 🤔

[heavy vortex]

It doesn't shows the accurate.

[slow tangle]

Unfortunately it is still the same.. Shows 60.. But as soon as I put it in low the fps reduces to 21/22 and if I put in 90fps it only goes to 60..

[rancid gull]

Hello dear admins, why didn't I receive 300 uc, and the money was debited from the card (there is a screen)

[jade nest]

Then,it might be possible the game booster isn't capable of showing 90fps.If you are getting the 90fps option in-game then you are getting the maximum fps on phone,so just play with it

[jade nest]

From where did you buy uc?

[rancid gull]

In pubg

Not another sites

[jade nest]

Yes,in pubg from where?@rancid gull midasbuy or playstore/Appstore?

[rancid gull]

Appstore

[wary kettle]

ipad pro users, what does it mean by "the current frame rate is 90 FPS; please enable a corresponding screen refresh rate on your device"?

[jade nest]

You can wait for 24hrs and if you still don't receive the UCs, contact in-game customer support.@rancid gull

[rancid gull]

Thanks very much

[wary kettle]

does that mean i need to enable something on my ipad before the game can actually run in 90 fps

[jade nest]

Enable the higher refresh rate from your settings in your iPad

Settings->General->Accessibility->Display Accomdaties->Disable Limit frame rate option

@wary kettle ^^

[wary kettle]

sorry, i cant seem to find "display accomdaties"

[jade nest]

Use google/yt to ask how to enable higher refresh rate in ipad@wary kettle

[normal plaza]

Uc

[wary kettle]

tysm!

[topaz tundra]

Dear admin,
I make a mistake change my server Asia to KRJP.
Thats make my gameplay experience is bad.
Please change my server to Asia again.
ID : 5253720391
Thank you

[jade nest]

No other choice then waiting for 60days

[topaz tundra]

Omg.

[slow tangle]

Anyway to make sure?

[stiff hare]

Try the fps monitor in developer options

[old fable]

Hey im at 4123 Rating at solo europe and i the rating leaderboards it says that im not ranked ?

[jade nest]

Play with your 60fps and then play 90 fps,i am sure you will feel the difference

[jade nest]

Minimum level requirements to be ranked is 35

[old fable]

@jade nest so if i reach level 35 i will be automaticly ranked ?

[jade nest]

After your account comes clean with the security inspection,yes

[old fable]

@jade nest i just started vn version

that's why

[normal plaza]

Hi

[jade nest]

Sorry,but this server provides support only for the global version of the game

[old fable]

that's okay

[modest veldt]

My facebook account was disabled how to get into the game to add a link

[jade nest]

Recover your fb account from FB Support.
https://m.facebook.com/help/

[modest veldt]

Facebook account has been disabled for violations and cannot be restored

Access to Facebook is

[jade nest]

Then you won't be able to access the game with that fb account

[modest veldt]

Can't get into the game in any way? Or can add a binding

[jade nest]

If you had only fb Linked then you cannot login

[modest veldt]

But I just have access to confirm my identity, it's just that I've been playing since the first season, it's a pity

[jade nest]

You didn't have any other social media linked?

[slow tangle]

Thanks for the help.. I figured the problem as mi 10T Pro is limiting screen refresh rate to 60Hz when ever I enter pubg app.. And when I am outside its back at 144Hz..

[modest veldt]

No, there is only Facebook

[stiff hare]

🙂welcome

[slow tangle]

It was a adaptive refresh rate of my phone limiting refresh rate of Pubg to 60 fps

[jade nest]

Alright

[modest veldt]

No, there is only Facebook

I can provide it

[jade nest]

Then, sadly nothing can be done

[modest veldt]

Even if you pay?

[jade nest]

^^

[modest veldt]

Well thank you

[obtuse tree]

@lime juniper

[modest veldt]

There is one more question

There is one more question

Accidentally

I have another account, but it was blocked for 10 years, hacked

[polar marsh]

Please refer to the private message from @polar marsh for further information, @modest veldt.

[hybrid tartan]

what should i do here

[copper portal]

Greetings, I would like to know if it is possible to disable friend requests. Thanks in advance.

Click the “x” sign, located at the upper area of the screen then try to login through Facebook again, @hybrid tartan.

[versed bison]

hi all..
right now my friend login PUBG using twitter account, and twitter account has been hacked and cannot login. email for reset password has change too using hacker email.

is there any way login pubg using that twitter account?

[fair nacelle]

Whenever I make a custom room, the server crashes in 90% rooms.

This happens when I click on START and all players are in lobby and when it reaches MATCH WILL START IN 30 SECONDS....half of the players in the lobby get the error of SERVER TIMED OUT..and they are kicked from the room...

kindly help me out in this as my Rooms card is being wasted this way and I am unable to make any proper rooms.

[idle flame]

How to get redeem codes

[polar marsh]

Please refer to the private message from @polar marsh for further information, @foggy berry.

[worldly geode]

I need help ,any mod of pubg here to check my account ?

[limber prism]

How to download an account version

[normal fulcrum]

Follow official Facebook and Instagram page of PUBG MOBILE to get redeem codes

[slow tangle]

I managed to get the 90fps.. Its a kind of bug from Xiomi mi 10T Pro software.. I had to clear data from security and battery and reboot.. So if anyone else asks.. Recommend that

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @worldly geode. Remember to read through #faq before asking questions in the support channels.

[normal fulcrum]

What do you mean by account version?

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @versed bison.

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @fair nacelle. You can also submit a report in #old in compliance with the channel's pinned instructions.

[limber prism]

Logged in from a new version with this account

[storm flume]

Please contact the customer service for further assistance, @limber prism.

[worldly geode]

From Instagram I visited one website same as pubg mobile and I selected one reward ,then I got a question there is that really a pubg mobile office site! I need help in checking my account once! Name: VIHARI

[limber prism]

What should l do

Plz help

[storm flume]

Please contact the customer service for further assistance, @limber prism.

[vagrant nova]

is there any way to buy uc from paypal

emergency help

plz

<@&481161015728406538>

[hollow hedge]

try on Midasbuy, as on in game i dont think it is possible

[storm flume]

Please refer to subpoint 2.8 in #faq for further information, @worldly geode.

[vagrant nova]

there is no option of paypal

in

midasbuy

[hollow hedge]

then you cannot buy from Offical websites

[worldly geode]

Try razor pay

[normal fulcrum]

Yes. You can buy using paypal by visiting https://pubgmobile.com/pay/

[vagrant nova]

where

[vagrant nova]

there is no paypal option

showing

[worldly geode]

So u can’t buy

[hollow hedge]

it depends on your region I guess. Countries in EEA dont have the option as far as I know. Hope I am not wrong

[normal fulcrum]

Interesting. In that case, you can use PayPal to buy Razor Gold credits and use those credits to buy UC from the above linke @vagrant nova

[vagrant nova]

Ok

[jade nest]

Alrighty,thank you for the information.🧡

[night cloak]

bug ; it should make -10℅ not make higger price

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

@normal fulcrum don't know how but by some mistake my server has changed to North America and now it shows a 60days timer what to do to get back to asia

Pls someone help me asap

[normal fulcrum]

Unfortunately, server can be changed only once in 60 days @night cloak. You have to wait for 60 days cooldown

[night cloak]

@normal fulcrum bro there should be some sort of support? I had bought royale pass how will I max. It ? What about my uc?

Can't even in-game support help me?

[normal fulcrum]

Nothing can be done other than waiting for 60 days cooldown.

[night cloak]

F

[normal fulcrum]

UC won't be deducted. You can still play game and complete your mission

[night cloak]

It's impractical in 500+ ms

[limber prism]

How fix ^ Logged in from another version^

[normal fulcrum]

Contact in-game support @limber prism. And please avoid repeating same question

[night cloak]

Hi

[limber prism]

Bro they cant reply

[normal fulcrum]

Unfortunately, we cannot do anything related to that

[night cloak]

@limber prism bro update ur game it will be solved

[limber prism]

No

My versiyon 99999

[normal fulcrum]

Please avoid repeating same question @limber prism or it will be considered as trolling and you will be muted.

[limber prism]

This is not troll

l speaking trıe

True

[normal fulcrum]

I told you twice already @limber prism, we cannot do anything. You have to contact in-game customer support

[copper portal]

@normal fulcrum, I would appreciate if you could answer the question I asked earlier.
The message has been covered, I assume, due to the stress.

[normal fulcrum]

No, there is no option to disable friend request as of now. You can ask for a feature in #old

[night cloak]

Is their any other way to change Country/Region to my current?
I have tried verifying mobile number but unable to receive any SMS with verification pin (trying from past days - after the latest update)

[copper portal]

Thank you for answering; thank you for your time. Also, is there a way to unlink the email linked to my account, or change its password?

[worldly geode]

Hello jin

[normal fulcrum]

Unfortunately, no. Due to security reasons, email once linked cannot be unlinked. You can still unlink one of your 2 social media connected with game account

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @worldly geode. Remember to read through #faq before asking questions in the support channels.

[copper portal]

I see. Thanks.

[worldly geode]

Need some help

[night cloak]

@normal fulcrum ?

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @worldly geode. Remember to read through #faq before asking questions in the support channels.

Please contact the customer service for further assistance, @night cloak.

[night cloak]

How i can contact the customer service?

[silver wing]

Dl 5643808405 cheaters

[tepid scroll]

You can report through #cheater-reports

[marsh sage]

Ingame>Go to settings>At the left bottom, you will see an option with a human wearing headphone>Press that. You will go to customer service.

[vagrant forum]

@proud sapphire, no advertising.

[storm flume]

Your username does not comply with our community guidelines, @marsh sage. Feel free to request a different server nickname in compliance with #735483472432594994, by sending a message in #discord with said request. Alternatively, we will assign you a server nickname at our own discretion.

[vagrant forum]

Advertising is not allowed on this server, @proud sapphire. Please read #735483472432594994.

[silver wing]

ID hacker 5643808405

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @silver wing. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[worthy portal]

my friend's account got banned for no reason need help

[polar marsh]

Please refer to the private message from @polar marsh for further information, @worthy portal.

[karmic cave]

Hello! I switched accidently my server on the game from europe to asia and i can't switch my for a period of 60 days! I would like to switch back cause i live in greece and i play in europe server and all my friends and my ranking system is in europe! Can you help me switch it back! I got no help from the in game support there was no solution for an accidental server switch! I would to know if you could change my server cause i can't play on another server beside europe cause i live in greece.

[onyx dagger]

Sadly, waiting for 60 days is the only way, @karmic cave.

[karmic cave]

I understand that but i changed the server by mistake and i can't play right now cause the ping is to high!

[onyx dagger]

You should've been careful with those settings. :(

[marsh sage]

till 60 days you can play with your friends who are in that server that you usually play.

[cursive pulsar]

there always comes a confirmation message 😐

[dire kiln]

yo , i need help to restore or make new link in my account
someone stole a twiiter link :S

[karmic cave]

It wasn't actually me who changed it but my 6 years old cousin who was pressing random buttons in the game

[digital glen]

Help pls

@onyx dagger can u help me?

[marsh sage]

We are unable to provide assistance if you do not ask a question or state a problem, @digital glen. Remember to read through #faq before asking questions in the support channels.

[night cloak]

Is there any chances of bonus challenge yo come.in pakistan server?

Can some one tell.me ?

What happend to bonus challenge in pakistan server

[onyx dagger]

Yes, @digital glen? Kindly state your issue.

You may check that in-game if you do have the option of Bonus Challenge, @night cloak.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @icy violet.

[night cloak]

Its showes matches not started yet but in other regions we can open iy

It

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm rapids.

Please refer to the private message from @polar marsh for further information, @urban hare.

[knotty canyon]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 525094359
The name of the account user dísrespect

[polar marsh]

Please refer to the private message from @polar marsh for further information, @knotty canyon.

[digital glen]

My game account is when i opening my acc it is showing your account is in new version pls update to the latest version pls help this 🥺

[tired fractal]

i can only remove 50 friends?

[sick shale]

You can remove all friends

[tired fractal]

with badge manage i can only remove 50, how can i remove more friends?

[versed sonnet]

50 max. or 50, 50,...?

[tired fractal]

oh nevermind it was bugged, i restarted the game and now i can remove more

[versed sonnet]

Nice.

[night cloak]

I found this glitch you just lie down in this water and no one can kill you except the bomb. Can i get banned for it ? i mean i just lie down in the water

[sick shale]

Bug exploiting isn't allowed and may lead to suspend your account.

[night cloak]

ok will you fix it

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[night cloak]

I had sent it but I deleted it and I didn't see it there slowmode

[sick shale]

Do it when the cooldown time is over, @night cloak Make sure to explain on how to reproduce the bug, or provide a video recording.

[night cloak]

i will do it whit my other account so i dont get banned

[sick shale]

Good, thank you!

[earnest oar]

I was banned for 10 years by mistake. I just played a match on the Sanuk map and was banned for 10 years. I have not used cheats and bugs. I think this is a ban by mistake.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @earnest oar.

[split wharf]

Hey

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @split wharf. Remember to read through #faq before asking questions in the support channels.

[gloomy hull]

Can someone help me to get my acc back someone hacked my acc and now he is trying to get my acc to 10 year ban? @polar marsh

[rough ingot]

I can't change my graphics settings . It shows Network not initialized

[storm flume]

Please contact the customer service for further assistance, @gloomy hull.

[sick shale]

@rough ingot Could you provide a screenshot please

[elfin canopy]

What is your region?

[rough ingot]

India

Lol

[elfin canopy]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[sonic ledge]

i lost just now

3850 uc first game

[split wharf]

Help me to change my region to Pakistan pubg id: 51412347911

[sonic ledge]

why this i didnt use any thing wrong

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic ledge.

[split wharf]

@sonic ledge help me to change my region to Pakistan please.. pubg id :51412347911

[sick shale]

You must wait for the cooldown period to be over

[split wharf]

Sir it's urgent.. I will lost my current event in pubg if I wait for 29days help me out

[sick shale]

There is no way to change it before the cooldown period ends

[split wharf]

You can do it sir, you have got permission to do any thing.. please it's a humble request pls change my region..

[sick shale]

We actually don't have any permission to handle account related issues. Refer to this message please:
#questions message

[split wharf]

Help me to change my region to Pakistan pubg id :51412347911

[sick shale]

@split wharf Please stop repeating the same questions, as I have answered you. Continuing doing so will be considered as trolling and punished accordingly.

[split wharf]

Sorry I sent that message to that link..

[charred zealot]

How can i unlink my linked email?

[sick shale]

You can't