questions

[lime juniper]

The registration date of your PUBG MOBILE account. The approximate date may be associated with when you linked a social media account.

[surreal turtle]

See both are different

[languid rapids]

Wanted to ask, I have 2 Bluetooth earphones, AirPod pro and Powerbeats pro, whenever I use them the game uses my iPad mic instead of earpieces, is there a way to switch it

[surreal turtle]

@lime juniper hello

Why even after we having both login and details
Why they don't change email or remove it.

It's not system in customer service.
Replies the same

[proven scaffold]

One more @lime juniper ||https://youtu.be/t-FWU-mJaSY ||

[surreal turtle]

@merry sandal @night cloak @celest shadow 🙄

[hollow hedge]

😂😂😂

[near folio]

Having problem on sesame crate opening mission: before the season start the progress was 69 after the new season I played for 400 minutes which should count as 4 + 69 = 73 but my progress is not working. It is still stucked at 69 help me with this problem 😭😭😭😭

[midnight tendon]

I'm unable to change the room card server

It just shows one server

[mortal apex]

No advertising, @tardy valve.

[onyx dagger]

That's because you did select one server as your main server, @midnight tendon.

May I know what is the issue?

I honestly do not know about the issue, paired up with my unfamiliarity on iOS devices, this is a matter I am unable to assist you much on. Perhaps a moderator or community member will be able to, @languid rapids.

[odd torrent]

u already claimed it... it is set so@if you want title u havw to wait 1 year

[onyx dagger]

You may claim that in the next anniversary.

4th anniversary.

[night cloak]

I should be able to claim now

[odd torrent]

Where should I find this code?

[onyx dagger]

The first one was for Season 12.

The second one, for season 18.

[onyx dagger]

Redemption codes?

[night cloak]

Then why can’t I claim it?

[odd torrent]

yes

[onyx dagger]

4th anniversary.

That achievement came to the game in season 12, so.

[night cloak]

You aren’t making any sense

[storm flume]

Please refer to this channel's pinned messages for further information, @night cloak:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[night cloak]

I want to claim my title

[cobalt cloud]

Hello
My friend accidentally changed my name in game if it is possible to u to give me a free rename card
Cuz I can't buy UC I will be very thankful to u.

[mortal apex]

You can find 2 codes in the Event Section. The codes are: Happy 3rd Anniversary and the other one is Drop the b3at.

[odd torrent]

thanks 💖

[onyx dagger]

Sadly, it is not possible. Feel free to buy a new one with UC. :(

[thin halo]

@night cloak It has to be 3 logins during anniversary to obtain the title. For now you only have 2 logins. You already claimed your rewards for the second login if you haven't noticed.

Next year, you can claim them.

[night cloak]

I never knew this

[thin halo]

You can see the statement clearly in the achievement 😅. Also the achievement came out in season 12. So far, most of the users have at most 2 logins by now.

[uneven shuttle]

Help please mod I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @uneven shuttle. Remember to read through #faq before asking questions in the support channels.

[uneven shuttle]

Ok

[night cloak]

I see, I thought it was glitched

[odd torrent]

When I use these redemption codes it says this things so ... what now 🥲

[lean epoch]

@odd torrent did you find anything about the code

[thin halo]

We don't give free rename card.

[mortal apex]

Type like this: happy3rdanniversary or droptheb3at.

[odd torrent]

Ok ill try

[thin halo]

You have to renew your verification code for the "verification code error" when submitting the same or new reeem code.

[uneven shuttle]

So the thing is when I was in a metro royale match my 2 teamates killed me and bullied me but I didn’t do anything to them but they still bullied me can u do something with their ID

[odd torrent]

how?

ahhhh I got it ok

[uneven shuttle]

I have picture to show

[thin halo]

Alright.

[uneven shuttle]

Ok

[thin halo]

@uneven shuttle You have to report them in-game.

[uneven shuttle]

Here is one of the ids

[uneven shuttle]

I reported them

[thin halo]

Alright.

[uneven shuttle]

Here are both of their ids

[thin halo]

Such reports can only be made in-game. Not in here. @uneven shuttle

[uneven shuttle]

Ok

I reported them

[odd torrent]

in this case it says invalid redemption code 🥺 why is it not working 😩

[mortal apex]

Can you please restart your game?

[uneven shuttle]

Will they get any temp ban or any punishments according to their actions??? @thin halo

[odd torrent]

okay now I ll do that

[uneven shuttle]

Uhh ok sorry for the ping

Thanks for reply atleast

[mortal apex]

My bad. Try now with: happy3rdbirthday.

[lean epoch]

How to find redemption code

[mortal apex]

It will work.

[odd torrent]

okay thanks np

Yeap ... It works 🥰🥰

Thankssss 💖💖💖

[mortal apex]

Yay! Enjoy your rewards!

[vapid mesa]

hi dosnt work micro on apple airpods only micro on iphone

[lean epoch]

Such low rewards

[vapid mesa]

what can i do to fix this problem?

[lean epoch]

Thnx @mortal apex

[odd torrent]

Well... Its actually trash but I tries 😂😂 thanks anyways 💖

[frozen hare]

Why doesnt the ”DROPTHEB3AT” code not work?

[shadow merlin]

Any one experience shots not registered?

[frozen hare]

Me

[shadow merlin]

https://youtu.be/pQbBxbfKWXo

I tested it and it happens to me too

[night cloak]

Thank you, that code works @mortal apex

[frozen hare]

Ok

[mortal apex]

You may type it in lowercase text like this: droptheb3at.

[frozen hare]

Ok

[solemn sapphire]

gib me rp pls

[mortal apex]

You are welcome!

[solemn sapphire]

[vapid mesa]

hey

[vapid mesa]

anyone?

[frozen hare]

Still aint work

[mortal apex]

Try the other ones.

[frozen hare]

The second one worked only

[thin jungle]

any reedem code

[mortal apex]

You may try to put these ones on the left.

[frozen hare]

I did

Wait maybe its dr0ptheb3at i think

[thin halo]

Try out all 3 codes then come back if it doesn’t work.

[frozen hare]

Na

Only the 2nd

[thin jungle]

yea only 2nd one work for me same

[rustic ore]

Which one?

[frozen hare]

.

[rustic ore]

Of redeem code works?

[frozen hare]

The happy3rdbirthday

[rustic ore]

Thanks

[thin jungle]

my friend account frooze for 2 months

any help?

[frozen hare]

Y

[silver moth]

Thank you PUBG for your 3rd anniversary special gift 🙂

[thin jungle]

it says update yoour emulator

[thin jungle]

bruh

[frozen hare]

Lol

Theres more items i think

[silver moth]

Pubg gift me permanently beautiful very very beautiful mask thank you pubg ❤️

[night cloak]

Guys try droptheb3ats , don't forget to add that s at the end. It work , go claim your reward 🎉

Hmmm

What is the code for event ?

droptheb3ats and happy3rdbirthday

Very nise

Mask 2 emotes supply crate and outfit

[urban comet]

If i arrived the conqueror in Europe and change the server to another server
In next season, get the conqueror rewards or the reward for the other server??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @terse knoll.

[night cloak]

Probably you'll get the reward of the other server.

Where is redemption code

?

droptheb3ats and happy3rdbirthday. These are the two codes for redemption. Go claim your rewards

[proper lark]

I've watched the live for like 30mins or more then I pressed "collect " for the crates but then it didn't give me any...

[night cloak]

Oh ok

[night cloak]

It was right there but I never noticed 🤦‍♂️

How can i get the Redemption code ????

in game maps where is Anniversary cakes to get the #1 title

I Have it

[tame creek]

How can I get permanent this sick looking play store parachute?

[proper lark]

So I guess I'm getting no help at all?

[proven scaffold]

You will get rewards of season highest reached rank

[thin jungle]

i have a problem

[proven scaffold]

Please state your problem.

[thin jungle]

my friend account got freeze for 2 months

and the notice says update your emulator

[hardy fable]

Can anyon tell me where i can find redemption code?

[proven scaffold]

Contact in-game customer support or wait for the punishment period to end.

[thin jungle]

hmm i will contact

[pure shoal]

السلام عليكم لدي مشكله اختفاء زر تغير البلد 5214465969 ارجو الاصلاح والرد

[storm flume]

Please do not use languages other than English, @pure shoal. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pure shoal]

I have a problem with the disappearance of the country change button😭

5214465969

[onyx dagger]

Accounts created in the EEA regions cannot change the country of their Game account, @pure shoal. (Due to laws).

[raw mist]

Uhh SIR HOW ARE U ON THE WALL/barrier on METRO SIR HOW THE F I AM SORRY I JUST LOST MY 1M value bruhhhhh

[pure shoal]

What is the solution please

[pure shoal]

What is the solution please

[raw mist]

Does that count as exploiting

[onyx dagger]

I do not know about that, whether if there's any way to get on the walls, @raw mist. But if you're sure that they might be exploiting bugs, feel free to report them.

[raw mist]

mmm to late i exited i cant naw but like is it possibel to cheack them

[onyx dagger]

The system must have detected that you were in one of the EEA regions upon registering your PUBG MOBILE account. There is nothing we can do to help you here, @pure shoal.

[tiny oracle]

Reedme code new event anyone knowM

[pure shoal]

How to do it

[pure shoal]

help me

[onyx dagger]

Well @pure shoal, The system detected that you were in one of the EEA regions at the time of the creation of your account, nothing I or the customer service can do about it.

[pure shoal]

What should i do now

[celest shadow]

The redeem codes are

▫️ droptheb3ats
▫️ happy3rdbirthday

You may redeem it via this website: https://www.pubgmobile.com/act/a20180515iggame/

[onyx dagger]

Well, sadly, nothing can be done about this. :(

[pure shoal]

😢😢😢😢

[pure shoal]

where I go

[onyx dagger]

Sadly, nothing can be done about this.

[pure shoal]

😔

[night cloak]

Help me please. I didn't get any mail from pubg

[pure robin]

bro i there is hacking server

[hidden creek]

Thank youuuu

[night cloak]

@celest shadow help me please

Any idea how to contact PUBG where they reply?
Tried Email,Facebook,Twitter got reply from none

Helo me please. I didn't get any email regarding pmcc

[celest shadow]

Please join your respective regional community and inquire about PMCC there, @night cloak. You may find the invite link on subpoint 3.1 of our #735483472432594994.

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[candid sigil]

Hellp

[onyx dagger]

Customer Service in-game.

Try using WiFi. @candid sigil

[candid sigil]

well thank you

[night cloak]

How can i get this?

[onyx dagger]

You're very welcome!

Get what, @night cloak?

The profile picture?

[night cloak]

Luky avatar

[onyx dagger]

That is a frame.

[night cloak]

Frame sorry i don t speak very good english

[onyx dagger]

No worries. Well, it is actually an avatar frame given as an achievement. You may check that in Achievements, in-game.

[night cloak]

Here?

@onyx dagger

[winter junco]

Go to last

You should not get mythic in 200 crates

[night cloak]

Aaa

Thanks

And what i do for that?

[night cloak]

.

[winter junco]

Open crate and don't get mythic

[night cloak]

Ok

Thanks

[winter junco]

Open 136 crates

[night cloak]

And for that?

[night cloak]

.

[hallow gulch]

For the frame achievement, and as mentioned. You mustn't get a legendary 70 times in a row. And it works only for crates that cost 120uc+.

[night cloak]

Premium create?

[rustic sentinel]

Where to get the redemption code

[night cloak]

Code is Happy3rdbirthday

And droptheb3ats

[rustic sentinel]

Ok thanks

[hallow gulch]

It's on the left, inside the big box with the glowing helmet.

[night cloak]

What create?

Give me a example

[hallow gulch]

Premiums/classics.

[night cloak]

Ok

[waxen crag]

someone hacked my account, what should i do?

[storm flume]

Please contact the customer service for further assistance, @waxen crag.

[waxen crag]

how to contact the them and where?

[hallow gulch]

Via the login page, or through your basic settings (in case you still have access to your account).

[waxen crag]

i tired that but it is auto generated questions and ansers

[night cloak]

the problem i need help with is not listed there and so is any way to send 'my words' to them there.

the one in game? @celest shadow

[hallow gulch]

Perhaps this might help,

[odd spire]

Hello pls help fix pubg servers

I play middle East and europe but both been bad since 3 days

[fleet wigeon]

Why is Matchmaking time so late. Please fix this Issue, it takes more than a minute for matchmaking
Server: ASIA

[obsidian atlas]

Hi My Facebook account has been hacked And I recovered my account after a period of time The hacker unlinked my Facebook account and added your account to it Please help me as soon as possible Pictures of my game account before it was hacked and my personal information
Knowing that I can access my account on Facebook, which was linked to the account changed

[waxen crag]

thank you, now i have to wait more than 60 days, the hacker changed my name and my server!!!

[hidden creek]

I have same issues, all the question I answered with all prove, except registration date. My account first link is to google play, I give the date, and CS said doesnt match. Why Tencent need registration date when you have 2 linked account that you can access (I have email and googlaplay login method, because in my case hacker linked his twitter account). I send the oldest receipt and the newest, CS say need registration date, that is very unreasonable, LOL

And now, hacker changed my server from asia to middle east, deleting all my friend, keep logging in to my account. Pfftt....

[humble spruce]

@hallow gulch Hello please can you help me my account has been hacked by somebody and he unlinked my Facebook

@hallow gulch Now when I open my account it has been banded for 7 days

[polar marsh]

Please refer to the private message from @polar marsh for further information, @humble spruce.

[elder coyote]

Hello, I do not know who linked my Facebook account to my game and I have not shared my account with anyone

[signal trail]

Can I buy pubg uc via PayPal?

[lusty comet]

i got again an again server connection error in pubg mobile gameloop

@thin halo

[plain vector]

Hello help plz I need change server to Europe plz

[clear spindle]

You can check that via in game(depends on region) same applies to this website: https://www.pubgmobile.com/pay

[storm flume]

You can now access #emulator-chat and #emulator-support, @lusty comet. Revert this at any time by sending .emulator in #481204134859505684.

[clear spindle]

You can change it from the in game settings.

[clear spindle]

Please contact Facebook support.

[clear spindle]

You can check that in game achievement "Linked" to find the date.

[elder coyote]

Facebook is not mine and I don't know where it came from

[clear spindle]

Oh if so please contact the in-game customer service. Make sure the other login method is safe.

[clear spindle]

It depends on the server activity.

[plain vector]

accidentally changed the server from europe to the east help turn back please wait 60 days I don’t want to

[storm flume]

Please contact the customer service for further assistance, @obsidian atlas.

[clear spindle]

Waiting for 60 days is the only option.

Please report it in #old, @odd spire.

[raven mirage]

How to unsubscribe from linking the email to my account because my account was stolen. I have no access except on the Facebook account ؟

[robust siren]

@clear spindle Sir I Didn't get the PMCC confirmation mail yet.. The matches will start from tomorrow..

What Should I Do

[storm flume]

Please contact the customer service for further assistance, @raven mirage.

[clear spindle]

Please join the respective regional community for further assistance regarding this. You can find the link on sub-point 3.1 of #735483472432594994.

[plain vector]

not as much as possible?

[raven mirage]

I want the right way to get to the problem solving with support

[clear spindle]

That's the only option. :/

[robust siren]

@clear spindle ok Thanks Again Sir.. Sorry for ping u every time🙂

[clear spindle]

No worries.

[plain vector]

thanks almost took conqueror very helpful as expected

[proper lark]

I've watched the live for like 30mins or more then I pressed "collect " for the crates but then it didn't give me any...
(I'm talking about those crates that u get when watching esports)

Yes this is the second time I'm saying this but I still haven't gotten any answers whatsoever

[plain vector]

yes, as always, they cannot help normally

[clear spindle]

Have you tried restarting the game?

[proper lark]

I did try yes

[clear spindle]

Related with the in game account issues, we cannot.

[proper lark]

It's been more than 2h since they said that they will send those crates to my mail but I've reserved nothing

[clear spindle]

That's unfortunate, try contacting the in game customer service.

[proper lark]

U mean in game ?

[clear spindle]

Yes.

[hidden creek]

Oh my god, thank you very much 😭

[plain vector]

and then what can you do? and who should I contact to help me with the problem, I think it is solved somehow, I don't ask for anything supernatural

[clear spindle]

Don't they ask for confirmation, how can that be an accident?

[astral raven]

hello, i got a problem with melee mastery achievement, it got stuck on 99/100 and even if i keep killing with melee weapons i cant complete it

[waxen crag]

how to get the free arabic chat in uk?

[harsh vale]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id : 5277223619

The name of the account user : ｊｕｍａｎｊｉ

[polar marsh]

Please refer to the private message from @polar marsh for further information, @harsh vale.

[short seal]

I have changed my in game server from asia to ( North America/s.a) 1 day ago by mistake...
My Pubg id - 6878764127
iGŪBlinderYT
I want to change my server asia again

[clear spindle]

Try after a day or two.

What do you mean, @waxen crag?

[clear spindle]

You can change it after 58days and 16hours.

[quaint rune]

Hello! After the last exit from the subway, all the dressed things are missing, now I've entered the game, and all the things that were dressed on me are gone

[short seal]

@clear spindle i know but i want to change it quickly please help

[clear spindle]

If 58 days pass that quickly, you can.

[short seal]

@clear spindle can you help me or not??

[clear spindle]

Unfortunately no one can.

You need to wait.

Existing while you're in a match will lead to this, @quaint rune.

[short seal]

@clear spindle ok but why pubgmobile support are not replying me in game

[clear spindle]

They'll, refer #faq 5.5 for further.

[storm flume]

Please do not use languages other than English, @quaint rune. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[quaint rune]

@clear spindle so this is not said anywhere, I had to urgently go out

@clear spindle there is a completely sixth set and I would not want to lose it, if I knew, I would not have come out like this

[short seal]

What is this? why are pubg customer service not replying me

[night cloak]

1st bot will talk then official

[quaint rune]

@clear spindle How can I return my clothes? Nowhere is it written that you lose everything when you leave

[short seal]

@night cloak no one reply me

[clear spindle]

It was said in the patch notes ( version 1.1) @quaint rune you may need to earn them again.

You may wait for a response as said, @short seal.

[lyric warren]

Hello I need help to unlink facebook account because I think it's hacker try to take my account and he try to unlink my main Twitter account

[storm flume]

Please contact the customer service for further assistance, @lyric warren.

[night cloak]

Please increase my luck in Pubg mobile 🙏🙏🙏🙏 when I open 10 crates of premium I only get legendary item in guaranteed one and the worst legendary items like Mask hats caps etc no guns skin and vehicle's skins

[lyric warren]

How can I contact them because I try to find way ?

[clear spindle]

Contact them from the in-game settings.

Open more crates, @night cloak.

[lyric warren]

Just bot answer me but I need to find employee to talk with

[clear spindle]

Answer the bot and it will forward to an agent.

[night cloak]

It's been more than a year every time worst legendary item in the guaranteed one today also I got diver mask 🎭

[clear spindle]

Try opening 30 per time. Your feedbacks are welcomed in #old.

[short quartz]

Do the things in the redeem section change or forever stay the same?

[short galleon]

some things get added later on i think

[short quartz]

Poggers

[short quartz]

Wanna get married

[short galleon]

Ok

[west walrus]

I am getting killed in solo matches times and times by teamers where shall i report this

?

[short galleon]

report the teamer using the in-game report section while in match. you can do this by spectating the player

[quaint rune]

Lost things in the game after exiting the subway, nowhere is it written in plain text, then that clothes disappear after exiting, and no one reads the patches in detail, especially if you started playing recently, is it possible to return things, I was dressed to the maximum level (( (

[west walrus]

But pubgm team doesnt take any action by reporting by this way@short galleon

[shell kindle]

I played 2 matches with hacker today didn't until told us after playing match with him he came form recruitment

Will i get banned?

[rain basin]

@shell kindle yess you will get hacked

[shell kindle]

Who r u?

[rain basin]

[shell kindle]

I will only listen to mod

[rain basin]

I am server owner

[shell kindle]

Okay

So why ban?

[sick shale]

If he was a random, then no. Report him and do not continue.

[unreal steppe]

I want to change the country from europe please

[sick shale]

You can't

[unreal steppe]

Why?

So if i was in europe and then changed my nationality i cant change it in the game?

Thats unfair

@sick shale

[sick shale]

Change country option isn't available for countries in EEA region due to laws.

[unreal steppe]

But im not even european

I made it by mistake

[night cloak]

You are free to create a new account in your own region.

[bitter yew]

Why does he give me that I am not ranked even though I have won many matches?🙂

[unreal steppe]

I guess as an admin you know that i cant move my skins and money i paid to the new account

There must be a way to support people who was mistaken

Many players are facing this problem

[bitter yew]

!!!!

[night cloak]

@unreal steppe This is not a problem. This is a data protection policy by the GDPR for the EEA regions. There's nothing the developers can do about it. If you want to change the country, you must create a new account.

[bitter yew]

@night cloak

[night cloak]

@bitter yew You will be ranked tomorrow. It evaluates every Monday.

[bitter yew]

Now, I didn't see my rating, why?@night cloak

Before I saw my rating, but now I did not see my rating!

[night cloak]

@bitter yew Because it is not Monday yet, as per UTC time.

[bitter yew]

How many hours will I be rated?

[night cloak]

About 6 hours.

[bitter yew]

And if I am classified?

[night cloak]

@bitter yew What do you mean by "classified?"

[bitter yew]

If I did not classify after 6 hours, what is the solution?

[unreal steppe]

But im not even from the EEA regions

The developers can see that my game is not played in the EEA regions

I mean on my account

[night cloak]

@unreal steppe It does not matter where you are from. Your account was created with the EEA policy in mind as per your selection. It cannot be reverted, unfortunately.

[bitter yew]

@night cloak

[night cloak]

@bitter yew You will be ranked, don't worry. Just make sure to stay on top 100 by 11:59 PM UTC.

[bitter yew]

@night cloak

[night cloak]

@bitter yew That is your season score. The one above is your regional score.

[unreal steppe]

But i made by mistake because i thought if i made the account choosing european country i would be playing in europe server

Because it was guest account

They didn't let me choose server

[quaint rune]

@night cloak Lost things in the game after exiting the subway, nowhere is it written in plain text, then that clothes disappear after exiting, and no one reads the patches in detail, especially if you started playing recently, is it possible to return things, I was dressed to the maximum level (( (

[unreal steppe]

I didn't know i would be able to choose it when j link account

Please try to help me i really need to change the country

[bitter yew]

Will it be rated after 6 hours?

[unreal steppe]

I dont wanna get disappointed by this game

I didn't break any rules i just wanna change the country to mine

[short galleon]

Sadly, it's not possible to change country because of laws in EEA countries. best way is creating a new account.

[night cloak]

@unreal steppe It is not the same as choosing server. It is when you first open the game, it asks for your region. You can not change that information after that. It doesn't matter what reason you have. You see - it is regulated by the government. There are certain restrictions in certain regions.

[bitter yew]

@night cloak Will it be rated after 6 hours?

[unreal steppe]

But its not fair to be restricted by laws thats not in my region

[night cloak]

You don't lose everything when you exit, but when you do not join back in time. You see, your character is still in-game when you exit and other players can kill you. The metro rule is, you lose everything when you die.

[bitter yew]

@night cloak Will it be rated after 6 hours?

[night cloak]

@bitter yew Yes, after 6 hours.

[bitter yew]

Ok, thank you, brother❤️ @night cloak

[night cloak]

@unreal steppe Restrictions are never fair. But that's how it is. In order for PUBG to be available in the EEA region, certain restrictions apply for everyone.

[unreal steppe]

So is it okay to be from egypt and play the game with an european account?

Is it okay to use vpn?

[night cloak]

It is okay to play from a different region even if your account was created in the EEA regions. It is just when you change country - your information gets shared to that country. GDPR law was created to prevent that from happening. And, I do not know what would happen if you play with a VPN. It is not recommended from me. You can use VPN on your own risk.

[unreal steppe]

Okayy nevermind

Will bonus challenge be available in EEA regions?

@night cloak

[night cloak]

No such information, unfortunately.

[turbid moth]

Pubg mobile india🇮🇳 coming soon

[proper lark]

Will I ever get banned for using GFX tool ?

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @proper lark.

[celest shadow]

Please refer to the above message, @proper lark.

[turbid moth]

Pubgmobile india official discord

[versed sonnet]

#735483472432594994 3.1

[proper lark]

So it's not possible to get 90 fps? Unless u have a phone that allows it?

[night cloak]

That's correct

[proper lark]

Understandable, have a great day

[tardy geode]

is modded files with steady aim get you banned?

[night cloak]

[hushed dirge]

Hi, I desperately need your help. My account has been banned for 10 years without any warning, or knowing what my fault is, I am looking for who can help me. Can someone help me here?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hushed dirge.

[night cloak]

changing avatar no longer works on mobile? 👀 i linked my account but it doesn’t let me change it

[sick shale]

It takes time

[night cloak]

avatar? yea it’s been days

😂

@night cloak Can you help me?

[small cave]

Hello,
I have an issue in my account at the RP point ranking, I've noticed that when I finished about 5 missions today and my RP rank is still stuck at the same level.
My current level is 31 and based on my calculations of all the RP points I've got from (missions + RP activity pack + crates ... etc) I should now be at level 46+.
What should I do?

[small cave]

Try to log out from the game and login again, it happens to me sometimes and I fix it by doing that.
Check if it works for you as well

[night cloak]

@night cloak Yes?

[sick shale]

What's the linked social media account?

[night cloak]

twitter

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sick shale]

@night cloak Did you login through a different social media account?

[wheat forum]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5546073351 The name of the account user रिMARIOबPRO

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wheat forum.

Please refer to the private message from @polar marsh for further information, @short beacon.

[severe drift]

Hey how do I download the beta version

[night cloak]

logging back in worked ty @small cave :)

[severe drift]

@thin halo

[sick shale]

There's no beta version right now

[unkempt estuary]

How do I not auto throw grenades?

[severe drift]

But I wanna play krakin

[sick shale]

#news message

[sick shale]

What do you mean?

[severe drift]

@sick shale will remove my nrml pubg?

[sick shale]

Nope

[severe drift]

Aight thx @sick shale

[unkempt estuary]

How do I hold a grenade in my hands so I can throw it right before it explodes????

[sick shale]

Keep holding the fire button

[severe drift]

@sick shale

[sick shale]

You can find the download links in #news.

[languid gust]

THE FIRST CDKEY and DROPTHEB3AT won’t work for me, am I spelling it right

[sick shale]

Try happy3rdbirthday, droptheb3ats

[languid gust]

HAPPY3RDBIRTHDAY worked for me

[unkempt estuary]

Ok thanks

[languid gust]

The rest won’t work

[storm flume]

Please do not use languages other than English, @solar cipher. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[solar cipher]

I wanted someone to support my pubg to talk to me

I wanted someone to support my pubg to talk to me

[sick shale]

@solar cipher About what

[solar cipher]

As for Emily Cheek Band, I don’t know the reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @solar cipher.

[hearty tapir]

can i use vpn for pubg mobile

[storm flume]

Please refer to subpoint 3.18 in #faq for further information, @hearty tapir.

[rugged compass]

How can i unlink my google account from pubg? Faster than 7 days? Please help

[storm flume]

Please contact the customer service for further assistance, @rugged compass.

[rugged compass]

can I have a link please?

[sick shale]

Link for what? You can contact customer service via in-game settings.

[rugged compass]

Ok thx

[radiant pecan]

I haven’t been able to log into my account since the update and today my friends told me I may have been hacked I’ve tried the in game help but it’s not responding.

[hallow gulch]

Try again, instead try stating your issue clearly. Only customer support can assist you with such.

[radiant pecan]

Ok I’ll try

[hallow gulch]

Good luck.

[rugged compass]

I don't see the option of unlinking faster than 7d, is there such an option?

[sick shale]

No, there is not

[rugged compass]

If someone has hacked my google account and wants to unlink it as soon as possible, there is no such option?

[hardy fable]

Can anyone help me to find a 3rd codes. For iphone 12

[sick shale]

Nope, if you opened the account within 7 days, the unlinking process will be canceled.

[sonic fox]

hellow , My account was banned without reason, how can I contact the relevant parties to prove that I have not violated the law of the game

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sonic fox.

[lusty sail]

One message removed from a suspended account.

One message removed from a suspended account.

[pseudo canopy]

@mortal apex

[olive dove]

event is delayed, so it should be available tomorrow.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @pseudo canopy. Remember to read through #faq before asking questions in the support channels.

[lusty sail]

One message removed from a suspended account.

[molten laurel]

Subject: lade Alert Content: 25 UC has been deducted from this purchase as a penalty for previous illegal purchases. Make sure you only purchase from official channels and remember that you can contact customer service for any issues you have.

HELP ME 🥺

[mortal apex]

Hello! Do you require assistance?

[proven crescent]

Why does the other 2 codes not work?

[night cloak]

Check your mail

[proven crescent]

Only the happy birthday one works not the first cokey or the drop the best code

[proven crescent]

Yeah only the happy 3rd birthday code worked not the other 2 why is that?

[night cloak]

I had the same issue

Try again and wait a few minutes

[proven crescent]

Keeps saying invalid code and invalid parameter for the first cokey code I assume it doesn’t register spaces? But how else am I supposed to enter it?

[night cloak]

I had the invalid code message as well

You put spaces

i need to know please where can i find the 3 anniversary Cakes in the maps beacause i did search for it and couldnt find any place all the maps !!!!

I am not able to delete my account because in settings there's not even an option for me to delete it

Is there any fix to this?

[hallow gulch]

Players are only able to delete their accounts if they have the Delete account option. In your case, it's not possible.

[proven crescent]

Okay well hope they find a fix and if you come across it let me know please! Really want that outfit on the top right

[half badger]

Alguien me puede ayudar ¿?

[night cloak]

I got the emote and it’s not permanent

[proven crescent]

Yeah I got supply crate coupon, 1 day emote and the purple mask permanently

[half badger]

No puedo entrar en mi cuenta de juego alguien tiene un acceso de correo solo me sale

[tame creek]

How much time will take to fix the bug that doesn't register the shots? It's been almost 10 days :(

[hidden creek]

Hello, my account hacked, hacker linked his twitter account, contacting CS but no response

[storm flume]

Please contact the customer service for further assistance, @hidden creek.

Please do not use languages other than English, @half badger. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[potent heath]

Can you give me tips to avoid spending the 600 uc you get back from the rp to buy the next one

[hidden creek]

Unfortunately still no response again

[hallow gulch]

Don't give in for new crate releases, but you may ask such in #pubg-mobile.

[glossy sable]

DROPTHEB3ATS is the correct code, @night cloak and @proven crescent. Typo.

[night cloak]

They messed it up?

[glossy sable]

No idea about the first code.

Pretty much, yes.

Yet another intern getting fired.

[night cloak]

I typed the code and managed to claim

[night cloak]

They should fire all the interns who made metro

[glossy sable]

#old :)

[night cloak]

@clear spindle sorry for disturbing any good news about that I'd

[glossy sable]

The first one?

[night cloak]

Yes

[glossy sable]

Interesting.

[night cloak]

I typed the first one and managed to claim

This was earlier

[cloud heron]

Is pubg new state another version of pubgm or like another game

[hallow gulch]

Completely different game.

[glossy sable]

PUBG: New State is an absolutely different game.

Do you want an invite to their server?

[proven crescent]

With the spaces and all?

[proven crescent]

Thank you for that

[tidal pelican]

Weekly report is removed or it will be back?

[glossy sable]

You are welcome.

[fast night]

may i play in rootet phone

[night cloak]

Hello @glossy sable

Someone got access to my account

And I have send email for support

[potent heath]

Vikendi is gone for good? @glossy sable

[night cloak]

Until now no respond

Have change server,have change flag,delete all of my friends what I can do?

[glossy sable]

Contact your social media's customer services, @night cloak. Secure them, then contact the in-game customer service to fully recover your game account. There is unfortunately nothing more we can do apart from guiding you as I just did.

[glossy sable]

We have no information at the moment, but it should return later.

[night cloak]

I have change password Facebook

[potent heath]

But it is gonna be removed?

[night cloak]

I have connect Apple ID with this pubg profile

And now I have delete Facebook from this pubg account maybe have my cookies or everything to get access

[glossy sable]

As you could have seen in #news, yes, @potent heath.

[night cloak]

You know maybe have link his Facebook?

[glossy sable]

then contact the in-game customer service

[night cloak]

I have try to contact the only way is email

And I don’t have answer

Or something like live chat

Btw thank you for answering

[glossy sable]

You are welcome.

There is unfortunately nothing more than this that we can do.

[night cloak]

Me I have unlink my Facebook

And now is like some else Facebook account is logged

[glossy sable]

Just hope the other person does not log in during the next 6 days.

Contact the in-game Customer Service.

Good luck.

[night cloak]

Ohh...

Thank you!

Good night!

[rose vale]

Where is beta link pinned again?

[storm flume]

You can apply for the PUBG MOBILE beta program here, @rose vale:

:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj

You will be contacted via e-mail in the near future if you are selected.

If the program is currently closed, new applications will be accepted again in the future.

[dawn jackal]

will vikendi be back anytime soon?

[hushed narwhal]

How do I get a redeem code for this event?

[regal forum]

My pubg account is showing 3 rd party and plugins help me to recover my account guys

[olive dove]

No information, keep an eye on #news .

[jade violet]

i take 3 days ban for no reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @jade violet.

[jaunty bluff]

hello
I read that vikindi will be replaced with karakin
so vikindi will be lost forever or what ?
please answer me ..

[unkempt estuary]

How do I find the merit page

[olive dove]

No information, keep an eye on #news

[olive dove]

merit page?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @regal forum.

[stark wasp]

have to optimize the game, it's horrible, just a bug, and hack

[olive dove]

check pubgm official YouTube channel for the live-stream where codes were shared.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @stark wasp. You can also submit a report in #old in compliance with the channel's pinned instructions.

[manic timber]

Hello can u help me,about 3-4 months someone hacked my account and he played on emulator 1 day and got banned can u please help me and he linked another social media i think i have every information about my account i was playing since season 2.Thanks

[polar marsh]

Please refer to the private message from @polar marsh for further information, @manic timber.

[desert fiber]

Does anyone know what time zone is being displayed on the Asia all talent championship?

[jade nest]

Do you mean registration time?@desert fiber

[desert fiber]

No.

@jade nest I mean what time zone are those times displayed in?

Cause there are many different time zones in Asia.

[jade nest]

Let me check it, hold on

[jade nest]

The time displayed there is your country time zone

[desert fiber]

But there are multiple time zones in my country

[jade nest]

What country do you reside?

[desert fiber]

Australia.

Western Australia has a different time zone to Queensland & Sydney.

There’s AWST, AEST, AEDT time zones.

[jade nest]

According to the time which is mentioned in your screenshot,time for your games are from 10pm your time

[lime flume]

Crew’s Rank is not showing please fix this

[limber pumice]

hi

[polar marsh]

Please refer to the private message from @polar marsh for further information, @limber pumice.

[night cloak]

Can I play solo vs squad

2nd about time there is 2 match ? on 17:00 1st match 2nd on23:00 ?

[jade nest]

No, minimum requirements to register is 4players@night cloak and to start a game, minimum you need is 2players

[night cloak]

I registered with solo

[jade nest]

Solo?

It's clearly mentioned tpp squad

[night cloak]

I'm solo in crew

[rapid pilot]

karakin map replace vikendi. so this achivment replced or removed??

[night cloak]

@jade nest ok what about time

[jade nest]

About the time,matches will be played between 17:00 to 23:00 your time.You can click on schedule to get more information about that

[night cloak]

Ohk

[jade nest]

Achievement won't get removed/replaced,there is already new achievement related to karakin map.

[rapid pilot]

@jade nest ok but how can complete this ARCATIC achivment after Karakin Replace Vikendi??

[jade nest]

You cannot,just wait for vikendi to be available again

[night cloak]

I have 2 device full camping only for m416 skin redeem

Hello

I would like some help

My fb id got hacked

But i still have game center and 3 email linkes

Linked

How can i recover my account

??

Wheni try to login it keeps saying i have to get the newest version but i have the newewsr version

@vagrant forum

[storm flume]

Please contact the customer service for further assistance, @night cloak.

[night cloak]

What?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @feral halo.

[vagrant forum]

Only the customer service can help you with account related issues, @night cloak. The staff here is unable to do so.

[night cloak]

Ok

Thats a downer

[lime flume]

Please tell me where is our old crew Rank ? @polar marsh @vagrant forum @Ibad#7215

[sweet cedar]

Whats wrong with this event? I am unable to redeem any code

[lime flume]

@sweet cedar entere valid code HAPPY3RDBIRTHDAY

[sweet cedar]

Yeah it says that it is not valid, I used Google lens to copypaste it

[lime flume]

@sweet cedar use crome

[sweet cedar]

Ok

[minor elm]

is it safe?

[night cloak]

@polar marsh

[jade nest]

@minor elm type .emulator in #481204134859505684 and ask it in #emulator-support

[sweet cedar]

What I am doing wrong?

Ofc the verification code changed

I am not crazy

[hidden creek]

Hello, how to get banned for 7 days, because hacker keep logging in to my account. I want to unlink hacker twitter and then get banned for 7 days so hacker can not login again. I try to contact CS but very slow response, even I send all the requirements that CS asked.

[sweet cedar]

Only in game support can help you unfortunately

[vagrant onyx]

Sometime when you do on mobile phone you get that error try in different browser or in pc 👍 @sweet cedar

[sweet cedar]

Ok I will thank you

[steel sedge]

ban ten years

Character name: AiMxWA7SH
Character ID: 5166543654

My account has received a ten-year ban, and I have not breached any game rules, and I have not cooperated with a cheater, and I have spent huge sums of money on my account. Please reconsider my ban. Please respond as soon as possible. Thank you.

I am very wronged pubg.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @steel sedge.

[clear spindle]

The Verification code you entered is wrong, refresh the code and try again.

[sweet cedar]

As I said it changed

I entered the valid one

[clear spindle]

Tried refreshing the page?

[sweet cedar]

Just to clarify

I am trying with my iPhone

[modern timber]

Hi please Rock47
I want you to help me
I Changed my server by wrong and i want to reset it only one time please

[clear spindle]

You can change it only after the cooldown.

[modern timber]

Is there any way even if through customer service?

[clear spindle]

Unfortunately no.

@sweet cedar try this code: happy3rdbirthday

All in lower case.

[sweet cedar]

This one worked probably I copied it wrong

Can you copypaste the first and the last one with courtesy?

[modern timber]

Can i dm you Rock47?

[clear spindle]

Redeemed this code for you: "droptheb3ats" and this "PUBGMID3TAHUN" had reached the limit.

[sweet cedar]

Thank you Rock sorry for disturbing you with these worthless things

[clear spindle]

No worries, have a great day/night ahead.

[sweet cedar]

Same for you!

[clear spindle]

Regarding the server related issues, you do not have to, as I do not have DMs enabled and cannot help you with in-game issue.

Only option is to wait.

[modern timber]

No i want to talk about other thing

Question
But i am afraid to be muted

[clear spindle]

Account related issues = contact in-game customer service.

[modern timber]

If my account was banned
Can i redeem code?
From redemption center

Thanks

Who unmuted me🤍 🤍

[clear spindle]

Yes you can redeem the code.

[modern timber]

Thank you very much🤍

[clear spindle]

You are welcome!

[mystic sparrow]

why it only shows north american server

[jade nest]

Did you click ok here? And later confirmed your selection in NA server?

If yes then you cannot Change your crew server for now

[night cloak]

Hi please today i was 300 in the serveur of europe with ace , i went to sleep now it's a new day and i didnt get any conqrr and now im like (440-480) i hate these glitshes

[jade nest]

You must have fallen beyond the top 500 rank at the time of Ranking refresh time 00:10 utc.make sure to be in top 500 till the dead line

[night cloak]

Reallly

????

[jade nest]

Yes

[night cloak]

Ommmg

now i have to wait or wait

NOOO NOOO

i was 300

hhhahahha

[jade nest]

Make sure you don't fall beyond top 500 rank till 00:10 utc

[night cloak]

i tought you said you need to be in the game

[jade nest]

No

[night cloak]

im still 400 and i was 300 before the refresh

[severe garden]

What your kd

[night cloak]

i just went to sleep and now i got no conqrr

my kd is 3

[severe garden]

ss

[night cloak]

i dont play for kd for now in ranking

[severe garden]

I can't believe it

[night cloak]

what

?

[jade nest]

People crossed you in the ranking list,then they must have died intentionally to get frame and hence your rank came back to top 500@night cloak

[night cloak]

im still in 500 even after 4 hours after the refrsh

[jade nest]

@severe garden please move to #pubg-mobile or #chat for conversation

[night cloak]

ok

i think there is no solution right

i have to wait

until next day 😭

[jade nest]

^^^

[night cloak]

ok ok

[strange cosmos]

Do anyone have any rp redeem code? Please i need it 😭

[cursive pulsar]

vikendi map is going permanently or just temp?

[celest shadow]

Please share your suggestions for the game in #old.

[celest shadow]

There are no such thing. You will need to purchase the Elite Royale Pass in the game with UC or through https://www.pubgmobile.com/pay. We hope you understand, thank you.

[celest shadow]

We currently do not have information if the removal is permanent or not. It will be replaced by Karakin on April 7.

[cursive pulsar]

Well i have a vikendi exclusive vehicle skin, it will go if PUBG deletes vikendi 😢 😢

[modern swan]

When the bonus challenge will be available in Turkey region?
And why it is available in libya israel region not in Turkey

[celest shadow]

We highly encourage to share your feedback in this regard in #old.

[celest shadow]

We do not have an estimated time when the Bonus Challenge event will be available in your region. Please be patient.

[olive isle]

@celest shadow please tell me time zone

Tag me @olive isle

[celest shadow]

Forwarded this earlier, will let you know when I receive additional information.

[rugged atlas]

Is this crew Challenge?

[celest shadow]

It is the All-Talent Championship, and it is a tournament, @rugged atlas. For further information, please refer to the 1.3 patch notes here:

https://www.pubgmobile.com/en-US/m/news_detail/webplat/info/news_version3/35372/35373/35374/35386/35387/m20497/202103/884424.shtml

[tepid scroll]

is there any official discord server for PUBG new state?

[celest shadow]

We do not provide support for other games here, @tepid scroll. You are free to browse the Internet for what you requested.

[rugged atlas]

Will we get crew titles like dominator, warlord if we top all talent championship

[celest shadow]

No information in this regard, however the top 2 teams of the Final Round will be eligible to participate in the PMCO Preliminaries (excluding the KR/JP region).

[night cloak]

@celest shadow I can play solo vs squad all talent championship?

[celest shadow]

You must have at least 4 players, and a maximum of 6 players in your crew to participate in the All-Talent Championship, @night cloak.

[night cloak]

[celest shadow]

For your information, the timing on the All-Talent Championship is based on your local device time, @olive isle.

[steel canyon]

Hello pubg mobile i reached to ace in middle east fpp and still i am unranked why amd i am playing very fair and check my stats also please give me ranking again please

[silk echo]

I did not create the account in the European region, but I did not specify the country and this result was because I cannot determine the country in which I live

My back has bonus matches, but the tournament has not yet opened .. My account is in the European Economic Area. Can I know when the tournament will open?

[karmic quartz]

we didn't got the mail of pubg mobile campus championship.. what should i do now?

[silk echo]

My back has bonus matches, but the tournament has not yet opened .. My account is in the European Economic Area. Can I know when the tournament will open?

[karmic quartz]

@celest shadow we didn't got the mail of pubg mobile campus championship.. what should i do now?

[thin void]

Hey @celest shadow R3HAB, LOST FREQUENCIES, ALESSO Music Album Come to Pubg mobile music Feature But When we click on go that redirect to events but not the main event would you tell me how to get it any event coming or not and it's permanent or time limited I also got a R3HAB - Lullbaby Album For time limited from 3rd Anniversary invitation event tell how to get these new albums

[celest shadow]

Please provide us with a screenshot of your rankings.

[celest shadow]

We do not have an estimated time when the Bonus Challenge event will be available in your country or region. Please be patient until it is made available.

[celest shadow]

Please join the PUBG MOBILE Pakistan Discord server for further assistance in this regard. You can find the invite link on subpoint 3.1 of our #735483472432594994.

[karmic quartz]

I'm from bangladesh why i join pak discord server?

[silk echo]

@celest shadow Will the issue of transferring the account from the European Economic Area be solved and what are the steps for that, a game that does not respond to my request?

[celest shadow]

There may be events in the game where you can obtain these albums. Unfortunately, I do not have much information about this yet.

[celest shadow]

That is because they provide support for the PUBG MOBILE Campus Challenge there.

[karmic quartz]

@celest shadow server link

[celest shadow]

Refer to subpoint 3.1 of #735483472432594994 for the invite link, @karmic quartz.

[zealous lion]

Hi There, I Just need to talk about PUBG Mobile Esports with your officials, can i have any email adders to contact about PUBG Mobile esports ?

[celest shadow]

[e-mail]

[zealous lion]

Thank you so much!

[celest shadow]

If your account is created in the European Economic Area (EEA) then you will be unable to switch countries or regions at will due to the GDPR law.

[steep viper]

@celest shadow i want to remove phone number from pubg account

[celest shadow]

You cannot unlink your e-mail or phone number for the time being, @steep viper.

[steep viper]

@celest shadow i lost my phone number's password and i dont use that number anymore

@celest shadow if i want to unlink. How can i unlink my number?

[noble dagger]

@celest shadow Where Is The Title, Still We Have Not Got Any Anniversary Title Yet ?

[vagrant forum]

You have to login on March 21st each year to complete that, @storm plover.

[glad otter]

Still I didn't get the PMCC mail bro what should I do now?

@celest shadow @vagrant forum

Bro can I get a solution for this bro?🥺 🥺

[night cloak]

Where can I buy the 60 uc suit?

The skin if I'm new to the game

I think it's a shirt and pants

None sorry

It comes with this tho

Yes

And there is one that cost 60 uc

wheres the redemption codes

[onyx dagger]

Here, @night cloak:

happy3rdbirthday
droptheb3ats

[bitter yew]

@vagrant tulip

[onyx dagger]

Yes, @bitter yew?

Kindly state your issue.

[steel canyon]

@celest shadow here you can see my ranking not here why and i done ace in fpp please can i be in ranking please😢

[bitter yew]

@onyx dagger !

[onyx dagger]

Your game account level, @bitter yew?

[bitter yew]

56

[onyx dagger]

You may wait patiently for the refresh.

[steel canyon]

@onyx dagger my account level is 71

[onyx dagger]

Same answer for you too, @steel canyon.

[steel canyon]

@onyx dagger when it will be refreshed?

[bitter yew]

@onyx dagger Why was I banned from rating?

[onyx dagger]

You just have to wait for the rank refresh.

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @bitter yew.

[steel canyon]

@storm flume @onyx dagger so tell me then when the rank gonna be refreshed?

[willow lantern]

@polar marsh i need pmcc bd official discord channel & pmcc bd Fixers please give me

[onyx dagger]

Everyday at 00:20 UTC.

[normal fulcrum]

There are no Official Discord for Bangladesh community. You may contact them on Facebook

[steel canyon]

@onyx dagger Okay I'll wait but please i am waiting for two days so please put me in ranking

[onyx dagger]

Wait for it patiently. 🤷

[twilit rune]

seriously am I the only one who is getting bugs in a TDM match or a room?
who is having no guns showing up in the bag pack
no joystick after being killed once
no quick scope button
no ammo, I cannot reload

(PS I did uninstall/reinstall the game)

I also did the repairs

[dapper jay]

Hi, I am from Egypt, can I still play with my friends if I move to Australia? Also, will there be a problem when we party together or create a custom room if I am the leader/creator?

[lunar radish]

IS it right that PUBG Mobile banned ROG Phones and NUBIA RED MAGIC ???

[night cloak]

@lunar radish You can play the game on both of the phones.

[lunar radish]

PUBG Mobile banned All ROG phones from Official competitions

[night cloak]

@onyx dagger Bro i report a hack server

but my report removes

@dapper jay There won’t be any problem other than some ping issue - if you will be playing with people living in Egypt.

they do live and selling hacks

daily

@lunar radish Those devices are not allowed in tournaments because they have physical trigger buttons but can be used in-game for regular matches.

[onyx dagger]

Discord server, @night cloak?

[lunar radish]

Black shark Pro 3 and Lenovo have triggers and not in the list !!!!!

[night cloak]

@night cloak Please fill this form here: https://out.weisurvey.com/?sid=5f9104c076051fbfb27d1362&ADTAG=sid.5f9104c076051fbfb27d1362 and make sure to report the Discord server to Discord.

[lunar radish]

@night cloak can u please provide me with the original pdf including all these phone lists ?

[night cloak]

@lunar radish Feel free to send an email to [e-mail] to make them add the 2 other devices too.

[night cloak]

That is the original PDF and looks like they forgot to add the other 2.

[last kernel]

any admin?

@night cloak?

[night cloak]

Yeah?

[ancient lake]

Need arbic admin pleas😫 😫

[lunar radish]

lol i got a ROG Phone , this is a phone game , this is not cool for all players looking for fun

[ancient lake]

Need arbic admin please😫 @night cloak

[night cloak]

@ancient lake Read #735483472432594994 3.1 for Middle East and North Africa (MENA) server.

@lunar radish Unfortunately, those device provide a little more advantages over others and won’t be fair in a tournament.

[ancient lake]

@night cloak pubg band my ak and i need to talk with pubg support on dis

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ancient lake.

[kind mountain]

hello, my friend it's banned 3 days for the 6th time since he started the game @night cloak

[polar marsh]

Please refer to the private message from @polar marsh for further information, @kind mountain.

[timid wedge]

Hello sir any one is here

???

[sacred gate]

me

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @timid wedge. Remember to read through #faq before asking questions in the support channels.

[sudden viper]

Problem with my account at the ranking level Numeric User Identification: ME Toufman
Device: Emulateur and phone android
Wi-Fi/Cellular: 4G
Country: Morocco

[solid fractal]

Quick question

In all talent championship

Theres times given

But what timezones

Like in Eu there's said starts ar 19.00 aka 7pm but at what timezone

[night cloak]

be patient refer subpoint 3.14 in #faq

[gritty jacinth]

Any official word on the broken kill effect concerto of love m762?

[celest shadow]

The issue will be corrected very soon, @gritty jacinth.

[celest shadow]

It is based on your local device time.

[night cloak]

@celest shadow hello I have got hacked and I have recover my account back

I want to change flag and server because hacker set arabic flag,I want back my Greek flag and Europe server from middle east:(

What I can do?

[celest shadow]

Unfortunately, you will need to wait for each of the respective cooldown before you are able to change them, @night cloak.

[night cloak]

I can’t contact with support and change it?

Because I can’t play with too much ms

And sure I don’t want different flag from mine

[celest shadow]

The customer service will not be able to assist you with this.

You can instead play with your friends who has your preferred server selected.

[night cloak]

The only way...

Okay thank you mate!

[celest shadow]

You are welcome!

[gritty jacinth]

server change is once every 60 days

Shame Vikendi is going

[full nebula]

Hi . Can I contact with the support

[night cloak]

state your issue

i think it is a bug it is same for me but i can login with email

try logging in on a different device with email to confirm

Report it in #old

[night cloak]

Did the pubg Mobile come to India

And did the pubg Mobile new stage come to India ??

use english here

[night cloak]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

[glossy sable]

We have nothing to do with PUBG: New State, @night cloak. These are two absolutely different games.

[empty turret]

Hello, may u please tell me the hours for all talent championship, are cet or something else?

[celest shadow]

The timings for the All-Talent Championship is based on your local device time.

[empty turret]

It shows me 19

So it's 19 cet?

[hidden creek]

How to find registration date? both in achievement and google play are doesnt match.

[empty turret]

Eu Server

[sudden viper]

I cannot see the statistics for the old season Numeric User Identification: ME Toufman
Device: Emulateur and phone android
Wi-Fi/Cellular: 4G
Country: Morocco

[gray shale]

What a Death Replay..Nice!!!👌👌👍👍

[elder path]

My account has been stolen and the thief has linked the account to Facebook and the internal link. The problem is that I did not know what it means to link inside before, and I could not log in to the account because the thief raised the account issuance and I am I can't login to my account please help me

[runic ravine]

Hello, I changed the server by mistake and I want to return to the European server again

[night cloak]

You can change it after the cooldown ends

[night cloak]

Contact customer service

[runic ravine]

I cannot play in the current server because it is difficult to find a match. Please help me change the server because the waiting period is very long and because of that, I may not be able to play

[night cloak]

unfortunately you have to wait nothing can be done

[runic ravine]

sad🥲

[static horizon]

when season 18 week 2 mission will unlock

[tired fractal]

why does it cost UC to change my name???????

[night cloak]

it is like that in every games

[devout hearth]

For the all talent championship, it’s said that we can see rewards in the rewards page but I don’t see where is this reward page

[static horizon]

Answer this anymore

[tired fractal]

to be honest i don't know any other game where i have to pay to change my name

[night cloak]

Freefire

Hi

[tired fractal]

who plays freefire nowadays

[night cloak]

No rocoil file

Ban??

[static horizon]

when season 18 week 2 mission will unlock @night cloak

[night cloak]

You can get rename card by doing Returner missions

[ashen zenith]

Hi , I change the Server in my Account by mistake , What can i do now

[night cloak]

You can change it after the cooldown ends

[tired fractal]

i can get returner mission in 10 years cause my acc banned because it was hacked

[ashen zenith]

But the MS is so high And I can’t Get Ace too

[night cloak]

i dont know if it applies to banned accounts

[night cloak]

nothing can be done you have to wait

[tired fractal]

well it probably does because it will count days until 2031 as offline

i hope it's enough time

[ashen zenith]

Please, like I can’t play any more Because the Ms is so high 🙁

[night cloak]

why would someone want to change their name after 10 years

[night cloak]

we cant do anything

[tired fractal]

because i got hacked and my account unlocks after 10 years

soo

[ashen zenith]

Like nothing and from the Support of pubg ?

[night cloak]

no they too cant help you

https://youtu.be/LG-Az1h8c0c lmao

[night cloak]

?

[runic ravine]

I think you are not providing support to users

[night cloak]

What do you mean?

I cant walk fast

[tired fractal]

restart game

[runic ravine]

You cannot solve the problem of changing server if what support you provide

[night cloak]

bruh

[silver oasis]

Hello there,

The game I played as ZHRYUMRUK last week was suddenly closed and started me as a new player.

Can you help me on the topic.

[night cloak]

What do you mean by that.It was clearly mentioned in the patch notes that you wont be able to change server on your will and there is a warning when you click the server change option.if they ignore it it is their fault

[lusty sail]

One message removed from a suspended account.

[night cloak]

Hi i need help my acccount is hacked

[runic ravine]

@night cloak So what is the support job?

[night cloak]

so you want use to change their server?

Please read this channel's description

[clever hollow]

We??

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[lusty sail]

One message removed from a suspended account.

[night cloak]

@night cloak i need help

[night cloak]

state your issue

[celest shadow]

If your account has been marked as suspicious by the security team, then you will be unable to participate in the rankings. You must wait until the investigation is over.

[lusty sail]

One message removed from a suspended account.

[night cloak]

@celest shadow my account is hacked i need help pls

[celest shadow]

Please keep an eye out for the in-game events. It has been delayed a little.

[night cloak]

@celest shadow to unlock my account

[celest shadow]

Please contact the customer service in the game and the customer support of your hacked social media in question for further assistance.

[tired fractal]

if your account is banned there is no way of getting unbanned

[storm flume]

Please contact the customer service for further assistance, @silver oasis.

[night cloak]

@celest shadow the hacker change the game version how i get the normal version back ?

[celest shadow]

You will need to wait for the next update to be able to log into the game again.

[night cloak]

@tired fractal not i cant open is someone is playing with my account

[tired fractal]

what is your issue exactly?

[night cloak]

@celest shadow yes but he is also change it he is playing with my account pls i need help

[devout hearth]

@celest shadow where is the All Talent championship reward page please? Is there any Title available like the old crew challenge?

[night cloak]

@tired fractal another is playing with my account

@night cloakdo what piston asked you to do

[night cloak]

yes but is not working i need help here

[celest shadow]

You will need to contact the customer service in the game. Select the Help button at the top-right of the login screen and start a conversation with the customer service. We are unfortunately unable to assist players with account related issues here on Discord.

[night cloak]

i try to do it about 4 month

ok ok thanks

[celest shadow]

No information in this regard, however you do get participation rewards, which can be used in the redemption store. Additionally, the top 2 teams of the Final Round will be eligible to participate in the PMCO Preliminaries (excluding the KR/JP region).

[devout hearth]

Yes I see, but we don’t know if we get any title Okok

[silver oasis]

How can l reach customer service,can you help me?

[night cloak]

Hello my account is hacked twitter is hacked and am able to access the account but the hacker is not letting me unlink my account
Some one plz help me

[celest shadow]

Please refer to subpoint 5.4 in #faq for further instructions, @silver oasis.

[night cloak]

Contact customer service

They aren't replying @ Google

[celest shadow]

You should contact the customer support for Twitter and recover your social media account first. Once you do, you may contact the in-game customer service for further assistance.

▫️ https://help.twitter.com

[night cloak]

I asked help from twitter but they weren't able to help me
And coustomer service is not replying

[rare pasture]

Здравствуйте

У меня проблема

В лобби 60-80 пинг, в игре 200+ что делать?
Проблема не в интернете, потому что если мой друг играет на моем wi-fi у него стабильно 80 пинг
Параметры роутера стандартные ни каких ограничений на мое устройство не стоит, пожалуйста решите проблему

[night cloak]

Use english here

[rare pasture]

60-80 ping in the lobby, 200+ in the game, what to do? The problem is not the Internet, because if my friend plays on my Wi-Fi, he has a stable 80 ping Router parameters Standard There are no restrictions on my device, please solve the problem

[night cloak]

Report it in #old

[rare pasture]

I wrote to the mail, the bot replies

[clever hollow]

I didn't do anything outside of PUBG Mobile's protection, this is Season 2, which seems to me to have the same problem, PUBG. Please help me as soon as possible.
Account name SY ٭ K͜͡ING

id : 5305394599
name account SY٭K͜͡ING

🥺

[storm flume]

Please contact the customer service for further assistance, @clever hollow.

[fleet ibex]

@clever hollow are you saying that you think that your account has been hacked into & someone was playing with your account because you haven’t played since season 2 but you have recent items?

[night cloak]

What does the error “could not register an account to this region means?”

[sick shale]

@night cloak Is this is the global version? And what's the your region

[fleet ibex]

It means just that. I suggest just reconnecting to your normal server

[clever hollow]

@fleet ibex No, it was not hacked, but I was ranked for the second time in two seasons

[fleet ibex]

?

If there’s progress on your account but you haven’t played, then it’s probably been hacked into & used as a puppet account

[clever hollow]

@fleet ibex I did not cheat or activate the hacker programs, and you can see the statistics of my account

[fleet ibex]

No I’m saying that someone hacked into your account & played with it

I’m not saying you’re a cheater

[clever hollow]

@fleet ibex No, my friend, this has never happened

[fleet ibex]

Then what has happened because I’m not understanding you

[clever hollow]

@fleet ibex can you help me

[fleet ibex]

Yes, but I need you to describe what has happened

[clever hollow]

@fleet ibex I am not good at English so I use translation software

[fleet ibex]

Ok, I understand that, but I need you to describe in more detail what has happened

[polar marsh]

Please refer to the private message from @polar marsh for further information, @fleet crow.

[clever hollow]

@fleet ibex Trust me, I didn't do anything outside of the game or cheat. And so this happened

@fleet ibex I played in Season 17 on more than one point of view. I think that's why I was here

[fleet ibex]

More than one account? If they were linked then that might be why you have progressed

[steel sorrel]

@polar marsh

[clever hollow]

@fleet ibex No, no, I played in the past, who played in the past, who played in the duo and then the server to South America. It all happened in the 17th season.

[fleet ibex]

Ok... then what are you asking? If you played during S17 then that may just be a leaderboard for S17. I can’t see what leaderboard it is so correct me if I’m wrong

[clever hollow]

@fleet ibex I don’t think, my friend, I’ll try to understand more than what happens to you again

[fleet ibex]

Ok, sorry I couldn’t help you, probably should ask someone higher up in the discord

[silver oasis]

l could not fınd the settıngs tab. Can you share visually piston

[night cloak]

Why only 1 social appears my id is connected with twitter also

[upbeat portal]

hey pla caan anyone help meeeeee3e

[sick shale]

@night cloak Try restarting or download Twitter app