questions

[polar marsh]

Please refer to the private message from @polar marsh for further information, @ornate storm.

[serene sleet]

When will premiere crate come?

[red kiln]

Здравствуйте, меня забанили абсолютно не за что. Я не использовал читы и стороннии программы! Пожалуйста, обратите внимание на данную проблему. iD 5667221083

[polar marsh]

Please refer to the private message from @polar marsh for further information, @red kiln.

[hallow gulch]

probably in 3 days, right after the romantic crates are gone.

[serene sleet]

Ahh I see,thanks

[tender current]

How to unlink the 3rd email

[night cloak]

it is not possible to unlink it

[tender current]

It has been hacked by a hacker so I want to unlink it

[surreal nacelle]

can i leave from RP team ?(only myself in the team)

[night cloak]

Did the hacker link his email or hacked yours

[tender current]

He has linked his email

[night cloak]

Contact customer service

[tender current]

I have contacted from past 3 days I am try that only but got no response

[night cloak]

you can

[night cloak]

Wait for some more time

[surreal nacelle]

how?

[night cloak]

There is a leave option

[surreal nacelle]

i didnt see any where?

[forest sparrow]

Why link with phone number doesn’t appear?

[night cloak]

can you translate that

[forest sparrow]

Ok

[surreal nacelle]

??

[night cloak]

you have 2 options there
invite and another one ..I think (show) press show and you will see “leave” button

[forest sparrow]

@night cloak

Why doesn’t appear link with phone number?

@night cloak

[night cloak]

@forest sparrow Phone number is not available in every region.

[forest sparrow]

How does region is available?

[surreal nacelle]

ok thanks

[forest sparrow]

@night cloak

[night cloak]

@forest sparrow What do you mean?

[forest sparrow]

which region is it available to link with phone number

[night cloak]

@forest sparrow Many region but not every region.

[forest sparrow]

But which

Don’t you tell me please?

[night cloak]

I cannot list all those regions for you, unfortunately.

[forest sparrow]

🥱

Thank you

[tender zephyr]

It's sad that the low volume glitch in pubg has not been fixed in over a year...
I encountered it on my last phone before it suddenly went away ..
I bought a new phone yesterday and I'm facing this same old glitch

[night cloak]

@tender zephyr I do not see anyone reporting such issues. Could you report the issue in #old? Maybe with a screen record?

Someone knows when premium crates available???

[night cloak]

probably in 3 days, right after the romantic crates are gone

@night cloak Thanks for answering me ✌

You're welcome

[limber bolt]

Can yall add flar gun i cheer park

[night cloak]

why flare gun needed all airdrop weapons are available in cheerpark
you can suggest it in #old

[limber bolt]

Ok thx

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wide tiger.

[eager cave]

Why premium crate not came today ?

.

[night cloak]

it will be availableprobably in 3 days, right after the romantic crates are gone

[last galleon]

Can you help me unlink email. a third person always manages to get into my email. I have access to the payment vouchers to verify that it is mine.

[night cloak]

You cannot unlink email if the hacker got access to your email contact the customer service of your email

and remove access of the hacker

[last galleon]

I've already done it always manages to have access.

[night cloak]

contact customer service of PUBG mobile

I want to remove my mail in pubg

I contacted but it did not remove

It is not possible to remove email

[night cloak]

Oh then whats is the way

Others login in my account through that

Linked email

Change password of your email

Thats the problem

idk password

contact the customer service of your email

[night cloak]

I really appreciate ur work ur just like bot

Thanks

XD

[night cloak]

we can only advise you.For account related issues you should contact customer service

Lol

[cunning valve]

When will the new bonus challenge live in game?

[gusty summit]

@polar marsh Why are u ban me? I Don't use any 3rd party app?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @gusty summit.

[cunning valve]

It is not showing the date

[night cloak]

then wait for some more days

[cunning valve]

Ok thnq

[brave axle]

Is it normal to get flare gun in sniper training

[night cloak]

yes

[brave axle]

But it is a sniper training match we should only use snipers

I saw a guy using m249 in sniper training

[night cloak]

that is true feel free to give a feedback in #old

[brave axle]

Ok bro

[night cloak]

How can I uninstall and reinstall my game on iPhone? Will I lose my progress? My game is super glitchy

if you have linked it to a social media account you wont loose your progress if it is a guest account you will loose

Awesome ! Thanks

[sly wagon]

Add Famas in cheer park and training ground it will help

[night cloak]

suggest it in #old

[sly wagon]

Ok

[tepid scroll]

Sometimes app is opening good but sometimes i am getting this error. can u please help me?

[dusky sparrow]

How can I gift my friend royal pass without him requesting

[tepid scroll]

@vagrant tulip help me bro

[dusky sparrow]

I mean from ig

[tepid scroll]

I am from India. and my friend are also playing without any issue

[dusky sparrow]

He can't see request option while buying rp

[night cloak]

@dusky sparrow where are you from?

[dusky sparrow]

I have uc in my account

[arctic compass]

he from india probably

[night cloak]

you cant gift rp with uc

[arctic compass]

his name seems like indian

[night cloak]

@dusky sparrow are you from india?

[arctic compass]

yes many indian players are playing pubgm with vpn

[stiff hare]

You cannot use UC in your account to send rp.

[stiff hare]

For request option he needs to download the game from app store or play store.

[arctic compass]

he cannot bro

pubg is banned in india

he is playing with vpn or smth

[tepid scroll]

what is smth?

[arctic compass]

something...

[tepid scroll]

Why some peoples only getting this error. so many players are playing without any issue in india.

then i can't to do anything?

😫

[stiff hare]

Those who have downloaded the game from official website, they wont get the request option. 🌝

[tepid scroll]

but i am using iPhone

even i changed my network also

😭

[ebon harness]

@vagrant tulip hey r u real mocha

[short pilot]

Is anyone else having the problem with the new upgradable M762 not showing the kill effect in the gun lab and in gameplay?

[night cloak]

it is a known bug

[short pilot]

Google?

[night cloak]

Devs are working on it it will be fixed soon

[short pilot]

Oh. Google does know everything. Even bugs in pubgm. Lol

Thank you

[night cloak]

i am a human PUBG mobile player so i know about bugs

[short pilot]

Yes, I know you are human. I'm just having fun.

[untold stream]

صباح الخير

[storm flume]

Please do not use languages other than English, @untold stream. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[tepid scroll]

Good morning

[untold stream]

Good morning

[potent storm]

I cant change my region it says parameter error 1 any solution?

[night cloak]

your country?

[potent storm]

Pakistan

[night cloak]

state your issue in #733933685971222558 of pakistan discord server

@merry sandal

[clear spindle]

The premium should be available after that.

Also please don't post offtopic images in here.

[magic merlin]

I'm pushing rank in squad rn (Crown III)
In the last game I got -21 even when my TIER PROTECTION was ON
It's pissingggggg me off. This stupid assssss bug
Wtf is that.

This gotta be a joke
Right???

[terse furnace]

Todays glitch, not show plane route.. 2matches same problem

[night cloak]

Kindly report bugs either in game or via #old, @magic merlin. If you’re certain that your tier protection was on then please do report it.

[terse furnace]

Ok thanks

[magic merlin]

@night cloak how and where ?

[night cloak]

Please report bugs & glitches in #old.

[magic merlin]

It's always on
I checked twice after getting -21 points
I was shocked. How's that even possible

[night cloak]

Click -> #old, @magic merlin. And explain your issue in detail. Make sure you provide all the information necessary as there’s a 6 hour cool down for that channel.

[night cloak]

You’ve unlimited tier protection cards?

[magic merlin]

No, 11

Didn't got any negative points till now

[night cloak]

Unfortunately we cannot help you any further with this situation. I understand your frustration but all you can do is report the bug and continue playing.

[magic merlin]

@night cloak ok thanks.

Quick question,
Do they even check feedbacks ?

I don't think so

[night cloak]

The community team check over the team regularly.

[neat jetty]

Is there a reason for iPhones not having rp prime 😅

Ok thanks appreciate it

[soft hazel]

Hello

My friend keeps getting banned for apparently having a third party app even tho she doesn’t have any app or nothing installed to it

[sick snow]

How to fix bug mic? I tried restarting the app already but its still the same even with different teammates

[sacred hornet]

Bruh i got banned...

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sacred hornet.

[night cloak]

report it in #old

[neat jetty]

Mocha do you mind to PM I do have another problem with my perfectionist mission it stopped counting even after maxing my RP’s

[celest shadow]

Please refer to subpoint 2.12 in #faq for further information.

[hybrid ledge]

My account got hacked recently. My account now shows logged into a newer version of the game. I already updated it but it still shows the same thing.

My ID:5292005738

[storm flume]

Please contact the customer service for further assistance, @hybrid ledge.

[soft hazel]

The thingy wasn’t even useful I was trynna submit a appeal and it said she had a third party app?

[hollow hedge]

Because iOS has Apple ID, and Android has Google Play I think. There are differences between them, but hopefully it will get added on iOS as well(also Rock47 responed to you in #old )

[hybrid ledge]

@storm flume where do I get customer service?

[hollow hedge]

in game

settings, bottom left corner

[hybrid ledge]

They don't reply tho

[hybrid ledge]

I can't enter my pubgm aswell

[hollow hedge]

oh, then try when opening the game at right top corner

it should be a bubble saying Customer Service

[hybrid ledge]

It's always the boys talking

Bots*

[hollow hedge]

well, you will get redirected to a human if you answer the bot questions

[upbeat canopy]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you,PUBG MOBILE

The account id5187502188

The name of the account user عَطْوط卐

[storm flume]

Please do not use languages other than English, @upbeat canopy. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @upbeat canopy.

[hybrid ledge]

There's 1 reply. It said that he will unlink all my social media account and link to a newer email. After 2weeks they still have not linked it

[soft hazel]

@hollow hedge can you help me do sum plz

[hollow hedge]

how to help you exactly?

[soft hazel]

Ban related

[polar marsh]

Please refer to the private message from @polar marsh for further information, @soft hazel.

[hollow hedge]

😮 damn you got muted.

[hybrid ledge]

Always happens tho

I tried using my smurf account too. But it still shows the same thing

[snow snow]

When will be new premium crate?

[late jasper]

Ytf did they ban me out of no where

[glacial tartan]

Not able to get 90 hz refresh rate on poco x3. Why am I getting 60 hz?

[hybrid ledge]

Urrrr where do I screenshot it at

[lusty sand]

Hi
I need help 😫

[sweet tangle]

It says +1200 when I buy 60uc in the Uc purchase section. I want to know if it will give me 1200uc bonus?

[main tulip]

Heeelp

[hybrid ledge]

My version is 1.3.0.14924

[celest shadow]

You can get up to 1 200 UC, which means it is between 0 to 1 200 UC. You are only guaranteed to get 60 UC, with a random amount (from 0 to 1 200) of additional UC.

[storm flume]

Please contact the customer service for further assistance, @hybrid ledge.

[celest shadow]

Hello, @lusty sand. How can we help you today?

[main tulip]

@celest shadow my account is banned for 3rd time, someone is trying to still it by linking his twitter, can you help please

[celest shadow]

We advise you to contact the customer service in the game for further assistance regarding hacked accounts as this is a matter that we are unable to assist players with here on Discord, @main tulip.

[main tulip]

@celest shadow i tryed many times, without any solution

[delicate schooner]

Help please my account has hacked

[main tulip]

@storm flume help me

[night cloak]

You’re pinging the bot

[night cloak]

Contact the customer service for further assistance

[storm flume]

Please contact the customer service for further assistance, @delicate schooner.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @main tulip.

[maiden condor]

My problem is that my account has been deleted from the international rankings. I must be the first in Europe. What is the reason?

[delicate schooner]

How to contact bro

[maiden condor]

التصنيف العالمي وكملت تقيم وهسة اني 5200 نقطة وتصنيفها.

[storm flume]

Please do not use languages other than English, @maiden condor. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[maiden condor]

I am currently coming to play, evaluating and ranked third in Europe and omitted from the world ranking and completed the evaluation and hiss that I am 5200 points

[normal fulcrum]

Does it say not ranked?

Can you share a screenshot?

[maiden condor]

نعم غير مرتبة

[storm flume]

Please do not use languages other than English, @maiden condor. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[maiden condor]

Yes, unordered

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @maiden condor.

[maiden condor]

Hi

[normal fulcrum]

@maiden condor

[maiden condor]

I want to return to the world ranking, why did you remove me from the ranking

Can you help me to regain my arrangement

How can I contact customer support?

[normal fulcrum]

@maiden condor Please join Middle East and North Africa Community server of PUBG MOBILE by following the below link

https://discord.gg/pubgm-mena

[obsidian stump]

Hello someone hack my account and sell my clan for₹1100 to one Pakistani guy, I still have access to my account but lost my clan, please help to get it back

I report this to customers service

I also have the payment screenshot of that guy

selling and buying account is illegal in pubg

So, pubg is not going to take action against that?

[normal fulcrum]

Unfortunately, nothing can be done @obsidian stump. You should not share your account credentials with someone or on a 3rd Party website from next time

[maiden condor]

Try to change the money of the account and enter the money other than the account. Go to the rank, the money of your friend, and try to solve the account problem and return it

[tired blaze]

My ping is good and my fps is good but i have a fake damage in second 2

in this video

[night cloak]

When is the next premium crate coming?

[steep herald]

I have a problem with my device

my iphone 11 gets warm when playing in pubgm

my friend's doesn't heat up

[tepid scroll]

Soon

[short galleon]

why do i get these people in a silver 3 lobby

[spark trench]

Why do i get crown and ace in silver

[short galleon]

Same

[spark trench]

Ikr

[short galleon]

season17 conq

[spark trench]

S11 ace

[short galleon]

game's matchmaking was always broken

[spark trench]

U would think that they re weak and u chill and have some fun , not having to tryhard but then they just destroy you

[spark trench]

Yea

[night cloak]

That’s not a proper answer

[tepid scroll]

@night cloak read from here

[night cloak]

I asked when

[mortal apex]

No information about it. It might be available after the Uzi Crate.

[night cloak]

I am guessing tomorrow

[misty galleon]

I had douts long time ago and for now i have came to the truth, any pubg mobile account which passes 5000 achievement points will start struggling from
-own Hits with no damage
-he dies with one shot

• alot harder to kill enemies
  More easily get killed
  Is this even official or is there any law that controls this or its a glitch?

[winged umbra]

Does this mean I get both items if I open the packs once?

[misty galleon]

Also i am significantly concerned about Smooth hitman uaz , its my ultimate goal of the game
I wanted to own it since season 6
It came again in korean pubg
Pubg lite , but never showed in global version again , any news or suggestions about that?

@winged umbra yes bro you will get both

[hollow mountain]

I can't change my country and also can't link my mobile number due to.. parameter error 1... Any help

[storm flume]

Please contact the customer service for further assistance, @hollow mountain.

[hollow mountain]

They can't help 😭😭

[sand shuttle]

Guys when is the premium crate?

[hollow mountain]

@sand shuttle tomorrow

[ionic mauve]

Any one can help me .??

[normal fulcrum]

Can you please translate it to English?

[ionic mauve]

How I can

[normal fulcrum]

What language is that?

[hazy nymph]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @hazy nymph. Remember to read through #faq before asking questions in the support channels.

[ionic mauve]

Content: Hello, Conquerors! Thank you for your great performance over the past 3 seasons. Our official team invites you to the TOP Player Program. You can reach conqueror players around the world and earn monthly rewards and special titles. If you want to participate, fill out the form now: click here.

[hazy nymph]

authentication revoked

not authorized why??

[ionic mauve]

@normal fulcrum I was translated

[normal fulcrum]

That's an exclusive Program where only selective players are invited. You can click the orange button which says Tap Here and apply for the program

[hazy nymph]

help?

plz😭😭

[normal fulcrum]

A screenshot @hazy nymph?

[hazy nymph]

I downloaded vn version

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @hazy nymph.

[ionic mauve]

So I should be wait to invite me ? @normal fulcrum

[hazy nymph]

and gl version don't login anymore

tells me authentication revoked

How can i return to gl version

[normal fulcrum]

Click on Tap here and apply for it if you are interested

[hazy nymph]

@normal fulcrum

[normal fulcrum]

You can't @hazy nymph. Account once transferred to VN version can't be transferred back to Global version

[hazy nymph]

not account

[normal fulcrum]

Game account

[hazy nymph]

the whole gl version dont open

I want to play on gl version on any acc

[normal fulcrum]

Try reinstalling the game

[hazy nymph]

U understand?

[hazy nymph]

I tried many times

But useless

[normal fulcrum]

A screenshot?

[hazy nymph]

I am downloading gl version again

when it is installed

i will

send it to u

Screenshot

[normal fulcrum]

Good luck then
Let us know if the problem persists

[hazy nymph]

ok BRB

[normal fulcrum]

Try to say it in one line please

[hazy nymph]

Ok

[cursive pulsar]

on 21st March

[ionic mauve]

PUBG Mobile Top Player Special Program Form Congratulations! Successful registration for PUBG Mobile Top Player Special Program. After that, you have two steps left to do! Log in to the official Discord server 8 TOP Player Special Groups on the Discord server, follow the announcements to be shared under 8 category! Note: This form is completely user specific. Sharing with third parties is prohibited.

@normal fulcrum ☝🏻

[jagged shore]

Hello

[wild quail]

i got ban one day!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @wild quail.

[jagged shore]

How to get to know when i registered my Pubg account?

[normal fulcrum]

You will receive discord link privately from Tencent Official which can on email. Make sure not to share the server with anyone

[jagged shore]

@normal fulcrum

Bro listen

I've started playing with my fb account

[normal fulcrum]

You can check the date in Facebook settings when you linked the account

[jagged shore]

And i linked play game account after a year i think

Recently my fb account got hacked

There is no way to see it

[storm flume]

Please contact the customer service for further assistance, @jagged shore.

[night cloak]

Where is this confirmed?

[blissful marten]

I contacted several times for your support but I didn't get any help from
you.
I already contacted through file claim in banned pop up notification but no
positive information at all. Kindly review my account and please in ban my
account

my pubg nickname is"KB๛EYEDFALCON". sir my pubg account ban for 10 years
But I have never use any cheats,vpn, tools and hacks. As handicap it's
really hard to play with my one hand .I almost played 1200 games for
reaching ace tier with 2.11kd
And I always play fair game.

I contacted help and support options in pubgm app but the support saying"
I'm violated user agreement "
I didn't do anything violating the user agreement
So sir kindly please give my account back.

Here are some details of my pubg account.
Character I'd:5588240997
IGN name:KB๛EYEDFALCON
Last Teir:ACE 2 star (played nearly 1200 matches)

Device:redmi k20pro

Date:2021/09/03

I already tried several times but nothing has happened
Please sir give my account back
Thank you

[polar marsh]

Please refer to the private message from @polar marsh for further information, @blissful marten.

[cursive pulsar]

it also includes m416 and a bike skin, catch me tomorrow if im wrong

[elfin canopy]

The date for next Premium crate is not official yet but most likely it will be available after the custom crate gets expired, @night cloak. :)

[night cloak]

I thought it would be today cause the other premium crate expired

[elfin canopy]

Well, as I said, there is no official news about it. Most likely it will be after the current custom crate expires.

[acoustic prairie]

hello. i need help. my account in pubg mobile of facebook was hacked. phone number, email and password was changed on another. what I should do?

[onyx dagger]

Do you have the access to your Game account, @acoustic prairie?

[acoustic prairie]

no@onyx dagger

[onyx dagger]

Sadly, you need to have access to your game account in order to do something.

[acoustic prairie]

My Facebook account was actually on World Of Tanks blitz. I wrote in customer support center and they helped me - just removed facebook from game and I returned access to the account

and I didnt have access to my game account

I'm not english, but i writting here because support in my country working awful and dont answer me at all

in discord I mean

[onyx dagger]

Well.

You may try to recover your hacked social media, that is, in this case, Facebook, by contacting their Customer Service.

[acoustic prairie]

okay i will try, thank you

[onyx dagger]

You're very welcome!

[trail kraken]

hi

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @trail kraken. Remember to read through #faq before asking questions in the support channels.

[trail kraken]

my friend

[onyx dagger]

Yes?

Please state your issue.

[trail kraken]

i was in Sudan

for several years

[onyx dagger]

And?

[trail kraken]

and i opend gmail account with sudan 🇸🇩 phone number

i came back home to libya

[onyx dagger]

Please come to the point.

[trail kraken]

the point is

some one bought my old phon line

opend my gmail account

took my game

put i still have my facebook account

what should i do

[storm flume]

Please contact the customer service for further assistance, @trail kraken.

[trail kraken]

give a number i will call them

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @trail kraken.

[trail kraken]

@onyx dagger thanx a lots

[onyx dagger]

You're welcome.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @obsidian mirage.

[night cloak]

Hello there is a hacker using hack to ban the account and i got 3 days ban know

[polar marsh]

Please refer to the private message from @polar marsh for further information, @night cloak.

[sand shuttle]

Does anyone know the specific release date of Karaken map???

[vagrant forum]

The specific release date has not been publicly announced. It will be released in April.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @slender jasper.

[night cloak]

Hi

When will "character vouchers event" be again available in Pubg Mobile?

[olive isle]

Probably April 7

[unkempt heart]

@polar marsh Я купил RP и ничего не получил

[storm flume]

Please do not use languages other than English, @unkempt heart. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[acoustic prairie]

@unkempt heart тут англ сервер

[unkempt heart]

Что делать

Если я Купил RP

И не ничего недали

[mortal apex]

English, @unkempt heart & @acoustic prairie.

[acoustic prairie]

@mortal apex this dude bought the RP and he didnt get anything

[unkempt heart]

I bought an RP and I was not given anything help me solve the problem

Help me help me help me

[mortal apex]

If you did buy the RP, it has to be available in-game. Can you please provide a screenshot of your RP display?

[sage osprey]

I mistakely changed my server now i am lossing my game play experience it's request to solve my problem to change server optionally thanks 👏

[unkempt heart]

Вот чек

Player name:رشيدةرا

[night cloak]

.

[mortal apex]

You haven’t bought the Royal Pass. You did buy the RP Membership, not the RP one.

[unkempt heart]

What

[sage osprey]

help me please 🙏

[unkempt heart]

it is possible to issue a refund if I did not use this item

[honest kraken]

Hello my friend’s account get a band 10 years and he didn’t break the ruls , he just want to know why ??

[polar marsh]

Please refer to the private message from @polar marsh for further information, @honest kraken.

[unkempt heart]

I just didn't know it was a royal pass I thought it was an rp pass I'd like a refund

[mortal apex]

Unfortunately you cannot get a refund.

[acoustic prairie]

@onyx dagger hi again. i cant find the user support in FB. Can you send a link?

[unkempt heart]

what does this thing at least give

[mortal apex]

You will have to wait for the cooldown period to be over.

[acoustic prairie]

@unkempt heart you can mark the payment and return the money

[unkempt heart]

and how exactly to cancel the payment I just do not know explain in more detail

[mortal apex]

◽️- https://m.facebook.com/help

[sage osprey]

Please change my server 🙏

[mortal apex]

Nothing can be done, sadly, @sage osprey.

[mortal apex]

As i already said, it’s not possible to get a refund.

[sage osprey]

What should I do if I changed my server by mistake? ?

[mortal apex]

Only way is to wait for the server cooldown period.

[sage osprey]

Ping from 332 ms 💔
I want to play with junior server

[mortal apex]

You can still play in your main server with your friends.

[sage osprey]

I want to play for Conqueror only

[foggy cave]

i need a supporter

[unkempt heart]

why I don't want to return the money I just want to change it to rp exactly

Ответе

Нахуй

[clear spindle]

That's not how it works and use English please.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @foggy cave. Remember to read through #faq before asking questions in the support channels.

[hollow heath]

What’s cross play

Having ping issue after the cross play was introduced

Also there is bugs after we land will you fix that instead of adding trash events

[sage osprey]

Is there a way to change the server without waiting 60 days?

[hollow heath]

Make new account

[mossy nimbus]

good day! I want to ask you for help, my account was hacked, and I don't know what to do ... I didn’t give the data to anyone from anyone, and no one knows it .. I can give you all the evidence that this is my account.! I very much ask you to help me with the solution of the problem. OldxDEATH is my nickname in the game!

Hacked via mail probably

[night cloak]

Contact the customer service for further assistance

[night cloak]

You can’t

[mossy nimbus]

can you give a link ???

[sage osprey]

why?

[night cloak]

You have to wait

Or find someone who plays in your region and make them the leader of the party

[sage osprey]

change mistakes 💔

please changed server

[mossy nimbus]

????

[versed sonnet]

Just wait.

[acoustic prairie]

which of the customer service? in game support, FB or Google?

[unique magnet]

I use pre downloaded resource pack( copy paste it) been using it for 1 year now.
Could that be a reason for "bean"?

[acoustic prairie]

bean? @unique magnet

[unique magnet]

Remove e

@acoustic prairie

[acoustic prairie]

oh

yes, it can be a reason for bean

privasy policy not allowing to install other files in game

[night cloak]

No one here can change the server for you

[acoustic prairie]

even if it does not affect the gameplay and does not give an advantage over other players

@unique magnet

[unique magnet]

If that is a reason, I lost 2 accont cause of it. Lvl 78:( and got bean just now.

Still don't know the reason.

[acoustic prairie]

but I have installed the gfx tool two years ago and increase the game FPS, and dont get banned nowadys

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @acoustic prairie.

[unique magnet]

but I have installed the gfx tool two years ago and increase the game FPS, and dont get banned nowadys
@acoustic prairie gfx isnt the issue and i don't know for sure if the copy pasting old resource file got me beaned.

[storm flume]

Use of any unauthorized third-party software designed to modify or interfere with the game is a violation of our terms of service and will result in an account suspension, @unique magnet.

[sand shuttle]

Ok thanks😊

[night cloak]

How do i redeem codes

Can someone help me pls

@storm flume help pls

How do i redeem codes it says invalid character id and I use codes that didn't expire and my normal id

[night cloak]

You’re pinging the bot

[versed sonnet]

Who knows, maybe the bot will help him 😂.

[night cloak]

:(

Pls can someone help me

[night cloak]

The bot can’t even talk unless triggered

[night cloak]

Where did you get the codes from?

I got it from the pubg twitter

[night cloak]

I always get my codes from there

Seems like it has already been used

Or it has expired

@night cloak but I always use code sthat are valid

You can get codes from watching official streams

I need help 🙄

@night cloak pls show me how to tho I'm new to disc

@night cloak can u send me a link to the website?

How to solve staging app problem? When we install pubg?

[night cloak]

I’m unable to send links here

OK send me in private chat then if u can :(

How to solve staging app problem? When we install pubg?

[rigid badge]

Currently I’m at containers near georgopol glitched under a container cause I threw a radar thing on the wall which bounced off the wall and glitched me underground

How do I fix it?

My upper body is in the container and my legs are in the void 😔

[hallow gulch]

You may report such in #old.

[maiden crest]

Anyone having issue with ipad os 14.4.1 with ipad mini 5?
I am getting issues like lagging,
Touch unresponsive, in lobby moves like bots

[elder scaffold]

meraba

Hesabım Çalındı

[glossy sable]

Try turning your wifi off and on in your phone. If it does nothing, try to restart the game. Take a few meds (in-game) before doing so to prevent zone damage.

[rigid badge]

Yh restarting fixed it

[covert arrow]

Any info about premium cases

[warm pilot]

is there a chance this might be a legit player?

[night cloak]

That looks suspicious

Look at his headshot percentage

And most kills

[warm pilot]

exactly

this is him smh

[lavish bough]

What is required

[median berry]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5557035000

The name of the account user 『L7』VENOM

[polar marsh]

Please refer to the private message from @polar marsh for further information, @median berry.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @sudden ocean.

[sick shale]

Try restarting the game

[formal tree]

Helppp

[storm flume]

Please refer to subpoint 4.4 in #faq for further information, @formal tree.

[still elm]

Hi
yesterday you give me ban for one day and I’m not doing anything!!!!!! I’m not cheating at all. I’ve been playing Pubg since season 2 you break ma heart!!!

[polar marsh]

Please refer to the private message from @polar marsh for further information, @still elm.

[sick eagle]

Hello there, after this season 18, I keep getting sometimes 10 mins, idk why, I tried also to play on mobile data and on wi-fi and I get on both, can I do something about it?

[real oxide]

I want to unlink the email link

[forest creek]

What are exactly conditions for CONQUEROR tire? For example if someone is CROWN 2 but top 500 on server will that after day reset becone CONQUEROR?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @empty hatch.

[storm flume]

Please refer to subpoint 3.10 in #faq for further information, @forest creek.

Please refer to subpoint 2.5 in #faq for further information, @real oxide.

[lavish bough]

THX it worked

[sick shale]

You must reach Ace first.

[lavish bough]

they dont ban people unless u hacking or a clan spam bans like what they did midas

[forest creek]

@sick shale thank you

[valid void]

Hi Soldier,

Thank you for contacting us.

We are sorry to hear that your account has been hacked. We will certainly assist you in this regard.

We can definitely help you but please confirm that you still have access to your game account with other social media and do let us know if the hacker has linked any social media account to your game account.

We are looking forward to your reply.

Best regards,

Karl S.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support .
please any one can tell me what they mean about this I have answeed them they were tell that if didn't answer them request they can't help me

Please tell me what they mean about this

I told them that I can't login to my account because the hacker update the game to a new one

And told them that he linked his Twitter account to my game

I don't understand what they mean

[cloud mortar]

Hi everyone, i was just playing in the cheer park, when someone just dm me and say he will hack my account, just want to ask what can I do to avoid being hacked? thanks

[peak snow]

Hello MY PHONE NUMBER IS LINKED WITH 2 difftrent account I want to unlink with both account accounts please help me out MODS AND ADMin ❤️

@vital sluice

[night cloak]

Hy. I want to purchase 7days room. How i can buy?

[fallow mason]

You Should Buy Royal Pass.

[delicate ferry]

حسابي مخترق

[storm flume]

Please do not use languages other than English, @delicate ferry. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[unkempt heart]

Вот прошу вернуть деньги

[turbid radish]

I need admin

In direct

[jade nest]

Set Strong password for your social media which is linked to the game,and also enable 2 factor authentication.And also don't fall for any type of phishing links which promises you skins or any in-game currency for the game

[cloud mortar]

thanksss

[ember skiff]

hi

I have an issue

[hybrid ledge]

@vagrant tulip any further notice? U asked me to screen shot my version

[crimson sinew]

why unranked my id level 64

[hybrid ledge]

All mods should be sleeping now 🤷🏻‍♂️ needa wait for them to wake up

[warm pilot]

it'll be in shop

[potent plank]

Hello pubgm support, my brother's account is stolen and the thief enter in his account ,what can i do for it or what you can do for it please? I'm afraid if he use hack and the account will be banned please help

Any support team here????

[hybrid ledge]

They are all offline I guess

[swift dirge]

Hey can anybody help me pls it

Is showing error

Pls guys help me

[storm flume]

Please contact the customer service for further assistance, @hybrid ledge.

Please refer to subpoint 3.14 in #faq for further information, @crimson sinew.

[kindred schooner]

hey can I get some help? I haven’t logged on in a while and when I came back my clan was being owned by someone else.. I’m sure there are serverside logs showing that I am in fact the one who owns the clan. Not to mention the fact that the clan name is based on my name and the clan description links to my personal discord server. (I’ve tried to ask the new guy but to no avail as he has been off for over 35 days.) please help..

[kindred schooner]

contacted “customer support” only to have 2 short and non-helpful interactions with bots. Can a human please help me out??

[night cloak]

Why now a days only 1 social appear it's connected with 2 social media but only shows where from we are login suppose Google from we are login only Google play appears and twitter invisible?

[frozen wedge]

yo my girlfriend acc keep getting this eror msg ,

@vagrant forum in english "Login from another location.Tap ok to continue"

[vagrant forum]

Most likely the account has been compromised and an unauthorized person has access to it.

I'd recommend you to change the passwords for the linked social media accounts, enable two factor authentication and force log out from all the locations for those social medias.

[frozen wedge]

No ,the acc is safe i made for her and the only one know the acc only her ,no one else we allready linked all with email and facebook to ,all safe no login detected but keep getting that eror

[jade nest]

Can you share your total ranking page screenshot?

[crimson sinew]

where is total ranking

[jade nest]

Click on that ME ranking and a page will open showing you leaderboard ranking, provide a screenshot of that

[crimson sinew]

this is leaderbot screen short

[jade nest]

Refer to #faq 3.14@crimson sinew

[crimson sinew]

so what i can do now

can i get tomorrow conqeror

[frozen wedge]

yes

[crimson sinew]

but my rank is unrank why

[frozen wedge]

try to relog your game

[storm flume]

Please contact the customer service for further assistance, @crimson sinew.

[crimson sinew]

where is customer service

where i can found

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @crimson sinew.

[late sparrow]

Why cant i post any photos???

[royal sage]

Hello.
my game account at pubg miobile was banned for "user violation violation". I ask you to reconsider the decision of the automatic account blocking system. I have not violated the rules of the user position. jailbreak was installed on the device from which I play, I deliberately did not perform changes in the game files and use of third-party software to get advantages.
I ask you to consider my application.

Game ID 5624696801
Nickname noRockFlower

[polar marsh]

Please refer to the private message from @polar marsh for further information, @royal sage.

[night cloak]

Hi! I have a problem that when I started playing I connected my account to Facebook. My Facebook account has been disabled and so I can't log in to the game either. Is there any way I can get my account back? I can prove with a purchase invoice that it is mine.

[sick shale]

@lunar mortar Report them to Discord please, we can't help you

[lunar mortar]

Ok pro

[sick shale]

Contact customer service

[night cloak]

That robot cant help, i need a human supporter.

[wet spoke]

Hello, I need technical service to report a problem, they wanted to steal my account in a version that does not exist, how can I recover it

[storm flume]

Please contact the customer service for further assistance, @wet spoke.

[wet spoke]

do not answer me

😔

[night cloak]

Hi! I have a problem that when I started playing I connected my account to Facebook. My Facebook account has been disabled and so I can't log in to the game either. Is there any way I can get my account back? I can prove with a purchase invoice that it is mine. HELP PLS

@night cloak Please contact the customer service in-game.

[deft snow]

مرحبا لدي مشكلة

[storm flume]

Please do not use languages other than English, @deft snow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[deft snow]

لدي مشكلة بحسابي

[storm flume]

Please do not use languages other than English, @deft snow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[deft snow]

I have a problem with my account

[delicate mist]

I need help

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @delicate mist. Remember to read through #faq before asking questions in the support channels.

[delicate mist]

I have the newest version available for update

And i haven't played on my account for like a year

[wet spoke]

@delicate mist

:(

[deft snow]

I have a problem with my account

[wet spoke]

Bug! :(

[deft snow]

I want to get out of the European Economic Area

[delicate mist]

:(

[tranquil kiln]

hello .. does anyone know how to contact support regarding a banned account ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tranquil kiln.

[night cloak]

You may create a new account to do such.

[delicate mist]

@night cloak

[night cloak]

Please contact in-game support for account related queries.

[delicate mist]

I did and its been 2 days no response

[night cloak]

Please refer to #faq subpoint 5.5 for information regarding response times from the support team.

[lunar aurora]

will the Sanhok quit the game?

[night cloak]

Why would you say that?

[peak snow]

HELLO can any one help me Please

[deft snow]

Hi

[night cloak]

Kindly state your issue, @peak snow.

Do you require further assistance, @deft snow?

[deft snow]

I cannot change the country in my account

[peak snow]

@night cloak My Phone Num Is Lined With Two diffrent Account i want to unlink with Both Account please for unlink How I Unlink My number

[night cloak]

I’ve already answered you regarding this, @deft snow.

Please contact in-game support for account related queries, @peak snow. You may refer to #faq subpoint 5.4 for further instruction.

[deft snow]

Where is the answer

[warm iron]

Me banearon mi cuenta

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm iron.

[night cloak]

He’s hacking

[old ridge]

Hello
How r you all ?.
i had a guest account put i lose it .. can you help me to bring it again????? I know the name and ID of it 💔 .. help please

[lunar badger]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and

integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id(5282637038)

The name of the account user(『aBn』๛AzMi)

[polar marsh]

Please refer to the private message from @polar marsh for further information, @lunar badger.

[versed sonnet]

You need 3 more materials to upgrade this weapon.

[digital lantern]

when premium crates

WHEN

anyone here?

hello

[short galleon]

holy crap

[digital lantern]

hi there

[short galleon]

hello

[obsidian forum]

Hello

[short galleon]

idk when premium crates arrive tho lol

[digital lantern]

uhh

[obsidian forum]

My account pubg mobile was hacked...help me😩

[digital lantern]

send them a ticket thru in game support

[frosty lichen]

Looking for an RP group around 15 ppl I’m at level 78 will be 100 soon. My ID is 51292667121

[digital lantern]

<@&481161015728406538>

when premium crates
@digital lantern

[night cloak]

You don’t have to ping the role

Only ping for emergencies

[digital lantern]

sorry

[night cloak]

Not confirmed

Might be tomorrow

You don’t have to spam

[olive dove]

We do not have information regarding this, keep an eye on #news .
Please avoid mentioning the mod role unless it is an emergency.

@errant quiver Move to #chat if you do not need assistance.

[night cloak]

Contact the customer service for further assistance

[storm flume]

You may use #activities to look for other PUBG MOBILE players to perform in-game activities with, @frosty lichen.

[hallow gulch]

Avoid advertising.

[obsidian forum]

@night cloak How is that ... can you help me

[elfin canopy]

do not advertise in the server, @hollow pumice.

[storm flume]

Please refer to subpoint 5.4 in #faq for further information, @obsidian forum.

[quick mauve]

what's the problem@quick mauve

[olive dove]

you need to place in the top 10 in 5 matches, you only did in 4.

[quick mauve]

@olive dove this is new

@olive dove#Thank you my bro

[olive dove]

No worries, you are welcome.

[night cloak]

hello, if i link my email to the account i have with my phone, i have to confirm from the phone?

[potent plank]

Hello pubgm support, my brother's account is stolen and the thief enter in his account ,what can i do for it or what you can do for it please? I'm afraid if he use hack and the account will be banned please help

[hallow gulch]

Contact customer service for help in this regard.

[potent plank]

@hallow gulch here or on the app ?

[hallow gulch]

No, through PUBGM.

[short quartz]

When are the premium crates coming back?

Also why are there conquerers in silver and bronze?

@hallow gulch

[hallow gulch]

No specific date for the premium crates, but most likely after the current custom crates.

[short quartz]

Custom crates ended tho

[hallow gulch]

Romantic*

My bad

[short quartz]

Oh ok thanks

And why are they’re conqs and aces in bronze 0_o

[crimson nimbus]

l need solve

I'm not messing with a hacker

I want to know why, and I want to solve the problem. Thank you.

[storm flume]

Please refer to subpoint 3.17 in #faq for further information, @crimson nimbus.

[sly harbor]

FPP solos and there’s 7 people teaming camping a bridge. (3 on the bridge that came with the Dacia driver, the guy I’m spectating, and there’s also 2 others behind him.)

Hope y’all are doing something about this.

[hallow gulch]

When players get banned their tier displays as bronze.

[storm flume]

Please report cheaters through the report feature in the score/spectate section at the end of every match or in the tier overview section of their profile via friend search, @sly harbor. This is the best and most efficient method to inform the security team and receive in-game notifications regarding suspended cheaters. You can also submit a report in #cheater-reports in compliance with the channel's pinned instructions.

[short quartz]

What i mean is that i queued for a solo in silver and i found 2 conquerers and an ace

[sly harbor]

Is there any way to identify the other teamers? Since it was a solo game I don’t have anyway to get the IDs of those he was teaming up with.

[hallow gulch]

That's normal, i guess.

[glacial solstice]

Hi.Me account was banned although I didn't use anything. Please review the ban.My nickname ImIpse.ID:5142099513.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @glacial solstice.

[sly harbor]

Why aren’t the players I’m reporting showing up in the Questions tab under the Ban section.

[winged umbra]

Will I get both items if I buy the pack or just one?

[mortal apex]

It is 100% on both items, so that means you will surely get all the set.

[lavish bough]

i have the materials

[versed sonnet]

Oh sorry, I saw it wrong.

Hmm, that’s strange. Maybe the weapon skin is too old. I don’t know any other solution.

[lavish bough]

dont worry i got it to level 5

[versed sonnet]

Nice.

[strange palm]

الموضوع

My PUBG Hame

الرسالة

Hello Tencent team 
My account has been banned for 10 year due to violation of rules 
I did not violation any rule so please unban my account
I am PUBG Player of SEASON  7 and i am very fairly playing this game. So please help me and UNBAN my account.😓 Thank you team pubg

PUBG ID 5259154835
Nickname- Name هياءや

[storm flume]

Please do not use languages other than English, @strange palm. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

Please refer to the private message from @polar marsh for further information, @strange palm.

[lavish bough]

thats what they all say they play fairly

[versed sonnet]

Wish you a lot of fun with your weapon skin, @lavish bough!

[scenic lynx]

Till what distance can we hear enemy footsteps from?

[lavish bough]

thx u so kind

[lavish bough]

800 m

[lavish bough]

what server u play on?

[versed sonnet]

Europe.

[lavish bough]

dm me

[lavish bough]

send id

[river locust]

@wet grotto here is pubgm support pls move on #pubg-mobile

[sly harbor]

I’m confused. Could someone explain to me how this video isn’t enough evidence of teaming?

#cheater-reports message

[winged umbra]

Thanks!

Not sure why I lost merit.. I didn't kill my teammates. I killed myself :/

[sly harbor]

In the video, there’s multiple people camping the bridge from separate teams. 5 are visually seen in the video. The only possible way I could see anyone doubting this is debating whether or not it’s actually Solos because that wasn’t directly proven within the video, but, as you can see, there are 5 individuals there. More than any game mode would be allotted on one team. You can also see the enemy foot print markers on the map of the person I am spectating indicating that they are in fact on separate teams.

[sick shale]

@sly harbor Teamers should be reported in-game as mentioned in the pinned instructions in #cheater-reports.

[sly harbor]

I see. My apologies then. I was told I could report them there as well.

@sick shale Is there anyway to identify the other individuals that are teaming? Since it was solos, to my knowledge I don’t have access to the names or user ID’s of the other players. I reported the one I was spectating, but obviously I can’t switch between people who aren’t on the same team.

[sick shale]

No

[sly harbor]

Also, is the punishment for teaming the same as it is for other forms of cheating?

[storm flume]

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

[sick shale]

No, not exactly. Cheating through unauthorized software is different..

[sly harbor]

I see

[night cloak]

When is the new map coming?

[feral forge]

it will be released in April

[ionic lance]

@blazing jay you & Tencent team told us that progress will be saved from s17 and achievement will be updated in Next update. I have completed 8th time weekly season match time in s17 but there is still no progress after update?

[rigid lichen]

When will be the New Map Karakin Available? @dry mantle @little cliff @raw ice @narrow mantle

[calm haven]

Hey help me

[cursive pulsar]

told you about it 😉

[calm haven]

I want royal pass

[cursive pulsar]

You can purchase it with UC or someone can gift it to you.

[calm haven]

But no one give me

If u give me I will so happy

[jaunty mauve]

buy it yourself

[jaunty mauve]

bruh

[calm haven]

I don't have money

[celest plank]

Does neonlord m416 have killfeed?

[cursive pulsar]

Buying 600 UC isnt a big deal and you will get your 600UC back every time you reach 100RP each season.

[calm haven]

Bro I told u I don't have money

[cursive pulsar]

sorry there isn't any way to help you at this moment

[fleet ibex]

What do I do with the Premium Crate Coupons? I remember them being used like classic crate coupons & supply crate coupons, but haven’t seen them accepted for a while now. I have 12 full coupons but idk what to do with them.

[sterile stone]

new prem crates out today

[fleet ibex]

Yeah I checked, but they aren’t accepted

Oh wait nvm

It had to update

Thx anyway

[cursive pulsar]

You can only use premium coupons when a premium crate is available.

[fleet ibex]

I know, it had been showing crates available but I couldn’t use them

(A few months ago)

[stiff apex]

Rankin with my friend after i killed enemy i got this msg i cant move and i didnt anything to my teammate

Can anyone explain i lost protection card omg

My friend took screenshot this man enemy and I couldn’t move cause i killed him omg

Can anyone explain to me what’s happening

[lost belfry]

Hi i need help

[spare terrace]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id5226427397 The name of the account user AhmedXMaznai

[polar marsh]

Please refer to the private message from @polar marsh for further information, @spare terrace.

[night cloak]

@celest shadow Aye big man I thought RP crate was coming back this season for open sesame achievement

[cursive pulsar]

You killed your own teammate and he reported you, that's why your action freezed.

[night cloak]

Hilliw

[paper shard]

Can anyone help me i have a problem my pubg account is showing me unranked even i am at crown 2.My friend is at crown 3 and his rank is showing 178 but i am one tier forward but still showing me unranked please help me how to fix it
Thanks

I really need help please 😢

[jade nest]

Refer to #faq 3.14

[paper shard]

How can i fix my frozen rank?

Help me please

[jade nest]

You cannot,you will just have to wait for the in-game system to detect that you play fair and it will automatically be fixed

[paper shard]

I can send my stats a player with 2.3kd really plays unfairly

Are the unfair players like this?

[storm flume]

Please refer to subpoint 3.14 in #faq for further information, @paper shard.

[paper shard]

I visited it twice bot

[arctic compass]

it is a bot not man

[paper shard]

Sorry

The worst problem i am facing without any reason how much i have struggled for the rank push and when i got closer its showing me unranked thats really not fair

[crimson sinew]

why unrank what is this

[fierce apex]

Hi PUBG MOBILE (<@&639889499718942720> & @lime juniper),

I am looking to purchase a new phone and was hoping if someone could tell me if either an iPhone 12 Pro or iPhone 12 Pro Max can support 90FPS via the in-game Graphics options?

I appreciate your time.

Kind regards,
Jewlsy_bro

[paper shard]

Same problem i am facing tooo bro

[arctic compass]

yall know my problem

i bought royal pass and pubg got banned in india imagine

[night cloak]

How do I make a pubg mobileaccount

[jade nest]

No,none of them supports 90fps.It only has 60hz refresh rate screen,so it can go maximum till 60fps only

[steel canyon]

Hello pubg mobile can i ask that why im unranked from ranking because i swear i really play fair i am not cheating or using third party apps and thats not fair that you removing me from ranking and not removing hakers from ranks

[jade nest]

Refer to #faq 3.14 @steel canyon

[fierce apex]

Well that sucks! @jade nest

[paper shard]

Same problem i am facing too man

[fluid phoenix]

Добрый день

Мне нужен админ

Или модер

У меня проблема

[storm flume]

Please do not use languages other than English, @fluid phoenix. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

[warm solar]

i got ban without any reasons

[polar marsh]

Please refer to the private message from @polar marsh for further information, @warm solar.

[night cloak]

by mistake I changed the server from europe to south america can you fix it

[normal fulcrum]

Unfortunately not @night cloak. Server can be changed only once in 60 days.

[near eagle]

Someone hacked my Pubg ID and spent 600 uc can you guys help

[dry ruin]

I haven't got mail for PMCC Bangladesh 2021 Registration. Now, how can i get the mail?

[tulip vessel]

My Id got banned without any reason

[polar marsh]

Please refer to the private message from @polar marsh for further information, @tulip vessel.

[lone haven]

How is it hacked?

[empty cipher]

Guys can anyone help me?

When I went to pubg this update came in my screen

So I did what it said I restarted pubg but still it was like that

I didn’t know what to do so I deleted pubg and installed it again but still it’s stuck like this can anyone help? @polar marsh

[stiff apex]

Man i killed the enemy look carefully

[empty cipher]

@polar marsh

@polar marsh I know you are very busy but can you please help me solve this problem . I did what it said , i restarted Pubg but nothing happened then I reinstalled pubg also nothing happen may you help me? Please

[fast socket]

is there a way to remove third link

email link

[feral forge]

the method is currently still in beta phase, removing the third link is not possible at the moment. @fast socket

[fast socket]

can you tell me when will it be added almost

[feral forge]

no information regrading that, keep an eye on #news.

[fast socket]

thnx for support and help

[feral forge]

you are welcome

[near eagle]

@lone haven I got the msg that my gmail is logged in and then I found my uc been empty

Can you tell where that person spent my latest 600uc

[feral forge]

i suggest you to enable 2FA for your linked methods to the game to secure them, it will logout the hacker. @near eagle

[lone haven]

Change the password or email

[near eagle]

@lone haven I changed that but can you guys give me the information of my id that where my 600 uc spent

You guys would have the information about where in the particular id the UC is spent

[lone haven]

No one knows the good thing you have your account back

[lone haven]

Did you give your account to one of your friends?

[near eagle]

No one I got msg that someone from Mumbai tried to change my gmail pass and then the next thing was my 600uc spent the only thing I want to know is who has spent my UC and where@lone haven

[feral forge]

contact the in game customer service.

[pseudo tinsel]

Hi, did someone know how to contact the pubg mobile support on IOS? I got no responses from the in-app service.

My problem: i have the new m762 skin but i can’t display the “kill effect”. There are lot of peoples with this problem…

Just see youtube videos about m762 and comments…

But as maybe nobody know how to contact the support, pubg team don’t know about it ….

Some players found that if you use HDR graphics the kill effect is displayed….

But lot of peoples (like me…) don’t use the HDR mode because of battery consumption…

Did someone heard something about this problem ? On the videos comments peoples was saying it should be fixed. But 1 weak later: Nothing.

Using IPAD pro 10,5”, with low level graphic settings.

[crimson bough]

My brother changed the server to Korea. It's impossible to play I'm waiting for help so that you can rearrange it to Europe 51010725972

[true kraken]

I can't get pmcc registration mail..

[night cloak]

He will just have to wait

[crimson bough]

2 months with ping 200

[surreal turtle]

@merry sandal how tf we suppose to get registration date

Account from S1.
I need to unlink email.

[feral forge]

the devs are aware of this issue, it will be fixed soon. @pseudo tinsel

[hallow gulch]

The following dates don't match a season 1 account, however you could always check your achievements, Which indicate the date of the first social account linked.

[glacial bramble]

DNS changer isn't working with my mobile data connection, is there any other way or alternative of dns?

@torpid quail

[surreal turtle]

@hallow gulch no that also don't works 😭

[proven scaffold]

Which other account you've linked with your account?

[near eagle]

How can we contact with in game service can you pls tell@feral forge

[viral pulsar]

What is the issue with this game?

[surreal turtle]

Facebook

[viral pulsar]

i almost hit the person 2magazines but he didn't die?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @hot warren.

[viral pulsar]

My bullets are not being registered?

Any solution??

[light dune]

idk. what i do ?

[stuck light]

Hi . team pubg mobile . I choice mistake server and I want change my server

[night cloak]

Hello I have an account since since s7 its linked to my Facebook and my email someone has access to my pubg account and he added his appl account . Now I can't unlink his apple account but I can't because he tries to connect before 7 days which it cancel my demand of unlink , I contacted the support from the game but I didn't receive any answers

[hallow gulch]

Note that CS receive huge amounts of daily reports, therefore please be patient. As only they are able to assist you with such.

[night cloak]

It's been 40 days that m waiting how can I be more patient

[hallow gulch]

You can always send a reminder to the team. If not, you could open a new conversation and state your issue clearly.

[hallow gulch]

Unfortunately that is not possible, please wait for the cooldown to end.

[night cloak]

How can I start a new conversation?

[stuck light]

Why not possible.!! I lost my game

[celest shadow]

This issue will be corrected very soon. Thank you for your kind feedback.

[storm flume]

Please report bugs through the report feature in the top-right corner during matches or from the bottom-right corner of the main menu, @night cloak. You can also submit a report in #old in compliance with the channel's pinned instructions.

[surreal turtle]

Anyone can help getting the registration date here?

[night cloak]

Where can I get help for PMCC Bangladesh?

Where to find grenades in cheer Park?

[small cave]

Hello,
I have an issue in my account at the RP point ranking, I've noticed that when I finished about 5 missions recently and my RP rank is still stuck at the same level.
My current level is 31 and based on my calculations of all the RP points I've got from (missions + rebates + crates ... etc) I should now be at level 46+.
What should I do?

[night cloak]

You don’t

[brave fiber]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5586991003
The name of the account user iTIGÉR

[polar marsh]

Please refer to the private message from @polar marsh for further information, @brave fiber.

[celest shadow]

Did you purchase the RP Activity Pack?

[celest shadow]

Please join the respective regional community for further assistance in this regard. You can find the link on subpoint 3.1 of #735483472432594994.

[celest shadow]

There are no grenades in Cheer Park. You can instead enter Training Grounds to practice with them.

[night cloak]

Just a visual bug. Restarting should fix it.

[hardy fable]

I kil my friends i dont have to kill but i dont knoe what i do and i lose my merits i have 20 merits can you help me to give merits plzz

I cant play only solo its to hard for me plzz

[night cloak]

Sorry, you have to grind alone. That’s how it is.

[hardy fable]

But my team wait for me

[pseudo tinsel]

If you have merit <60 you need to play alone to get more merit. If you never played alone then it’s easy because you solo score is less than team score so the games are easy.

[sweet cedar]

Is that a new title? How to get it I don't quite understand

[night cloak]

When you kill a teammate, they lose points and that should not be tolerated. Neither by the game or the teammate. Hence it is a punishment for you.

[hardy fable]

If i cant get merits iam going to delete this game i dont have another chose

But they dont know what they touch

[night cloak]

It is up to you whether you wish to delete the game.

[pseudo tinsel]

If you play alone trust me it’s more easy and fast to gain these points, just play on livik

[hardy fable]

@pseudo tinsel i cant play alone that is problem

I can give money to give merit again today

Or iam going delete that game

[sweet cedar]

Just play alone no one can give you merit here

[empty cipher]

@polar marsh please can you fix my problem I have Been waiting from 11:17 AM but until now there is no response to my problem

[hardy fable]

Becaus i add money in this game and admin cant help me something

[sweet cedar]

That means nothing you are not special because you bought uc

[hardy fable]

Oh really

[empty cipher]

@polar marsh

[sweet cedar]

Yeah really

[empty cipher]

Plz

[night cloak]

Money cannot buy you merits. This is a free to play game. Please use #chat for further discussion on this.

[hardy fable]

Thnx

[sweet cedar]

Hope can I ask with courtesy if you got any info about the photo that i posted before?

[night cloak]

@empty cipher What’s your issue?

[hardy fable]

But pubg get more than 10k € from me

[night cloak]

@sweet cedar Which photo was it?

[sweet cedar]

No one forced you

Is that a new title in case how to get it?

[night cloak]

There’s no title like that. Where did you find the image?

[sweet cedar]

#news

[empty cipher]

My issue is this thing is everytime coming in my screen I restarted pubg still it’s the same thing @night cloak

I refreshed my game

Soo manny times

[sweet cedar]

If you are on Android try to clean the cache

[empty cipher]

Nothing happend

No I’m using IOS

apple ipad

[night cloak]

@sweet cedar I see. Let me ask.

[sweet cedar]

Did it work on your iPhone?

[sweet cedar]

Sure thank you

[empty cipher]

@night cloak?

[sweet cedar]

Best thing to do is trying restart your iPad or if the problem still there you can try unistalling and then installing it again

[noble ether]

How to change the 3rd mail id of pubg account

[empty cipher]

@night cloak this issue was there for the past 2 days

[night cloak]

@empty cipher The preview screen is pretty old. Could you uninstall the game and reinstall it again?

[empty cipher]

I did the same exact thing

[night cloak]

And, are you using the global version?

[empty cipher]

Wdym global version?

[night cloak]

Your location?

[empty cipher]

Why you want to know my location?

[sweet cedar]

There are several versions of the game

Global kr china etc

[empty cipher]

I’m using the normal pubg

[night cloak]

I assume that’s the global version.

[sweet cedar]

The one that is celebrating 3rd anniversary right now?

[noble ether]

@night cloak please reply

[night cloak]

@noble ether Unfortunately, no way.

[empty cipher]

Yes I’m using the pubg that has 3rd anniversary

@night cloak

So is there any way I can play pubg

Or I can’t play pubg for ever😭?

H
E
L
L
O

???

[night cloak]

Sorry, cannot help you. Since I cannot confirm what version you are using.

[empty cipher]

I’m using version 1.3.0

[night cloak]

What is your iPad model and iOS version?

[empty cipher]

Wait

[sweet cedar]

You can try backup your device on iCloud (deselecting pubgm) and then reset it.

[empty cipher]

14.4.1

iPad ( 6th generation )

[night cloak]

You can try to open the game with a different internet connection to see if the problem still persists.

[empty cipher]

OMGGG

It worked

thank you soo much

[obsidian gull]

When will be bonus challenge available for Pakistan ?

@urban oak
When will bonus challenge be available fo Pakistan ?

[hallow gulch]

I don't think there's specific information about that.

[obsidian gull]

In which asian countries bonus challenge is available @urban oak @hallow gulch

[languid rapids]

Wanted to ask, I have 2 Bluetooth earphones, AirPod pro and Powerbeats pro, whenever I use them the game uses my iPad mic instead of earpieces, is there a way to switch it

[night cloak]

@sweet cedar It might be coming tomorrow, the 22th. There’s an invitation event.

[hallow gulch]

I unfortunately don't have such information.

[light coral]

Hello

[sweet cedar]

Really thank you for the effort

[light coral]

Why did i get this ban please explain it to me ? I did not cheated neither i use third parry app never used plug-ins then why ? I emailed like thousand time i DM you guys on IG twitter i even inbox on you messenger but will someone ever respond to me ?

[polar marsh]

Please refer to the private message from @polar marsh for further information, @light coral.

[sweet cedar]

Air triggers?

Gfx?

Anyway no one here can help you, you should open a Ticket and wait for response

[feral forge]

sorry for late response, you may refer to 5.4 in #faq if you haven’t figured it out yet.

[sudden sandal]

@night cloak

11 utc is 10 minutes from now 😕

Im confused too

[night cloak]

@sudden sandal Keep an eye on YouTube channel to watch it on time?

You can watch from the game too.

[fluid phoenix]

good day. help please return to the server Europe, my little child accidentally changed the server to Korea, my ping in Korea reaches 300, please solve my problem, thanks ...

[sweet cedar]

You have to wait

[sudden sandal]

Ohh so it's a pubgm live stream built in the ingame website not a live concert in-game

[sweet cedar]

They introduced a waiting time after you switch server

[sudden sandal]

I see now

Thanks

[sweet cedar]

Also sharing your account even with your kids is against Terms of service

@fluid phoenix

[fluid phoenix]

2 months to play with a ping of 300? Are you kidding me? it's nonsense to wait so long

[night cloak]

Unfortunately, you will have to wait. You can still join your friends who is playing on a different server to get less ping.

[fluid phoenix]

it is not joint, the child clicked everything

[sweet cedar]

We don't make the rules Dusty, they changed it a few patch ago

[fluid phoenix]

and in a sollo game to die from ping? delusional settings with a wait of 2 months

[hidden creek]

Why unlink hacker's social media from our account is sooooo haaarddd, I reported in-game, played from Season 2 to Season 18 in Asia Server, suddenly unknown Twitter Account linked to my pubg account, changed my server to Middle East, deleting all my friends. I have send my first transaction receipt and from last 3 months to CS in game, but I dont know exactly my registration date because I changed phone, I do have prove that my googleplay account linked from 2018, but CS still do nothing. Heeelllppp

[night cloak]

Ho

My ping

[jagged scroll]

Hi! Good day, any admin available? Just want to clarify something about PMCO Sea Wildcard rules since they gave last minute changes of rules.

[night cloak]

@hidden creek Why is it so hard to add a 2FA on your social media login? You will unfortunately won’t be able to recover your account without the required information.

@jagged scroll Please send an email to [e-mail].

[jagged scroll]

Thank you!

[languid rapids]

??

[drowsy yoke]

@polar marsh ididn't get any conformation email for PMCC Bangladesh region? 😔

[proven scaffold]

Can you correct description of this video? @lime juniper https://youtu.be/5t02MI4nrXw

[surreal turtle]

@celest shadow registration date?
When I downloaded the game .
Or when I created Account
Or when I linked social media.

What it'll be?

@lime juniper help

Facebook shows this but Account from S1

[hidden creek]

I think Google Play and Linked email is enough, never thought that my account will be hacked. Any idea to get exactly date of registration account, because I use different phone when I started playing PUBG

[edgy peak]

Hey nadia

[lime juniper]

I have notified the Pakistani community team. Thank you.

[surreal turtle]

@lime juniper reply for me.
Achievement date this 🙄