#questions
1 messages · Page 1261 of 1
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5219135110
The name of the account user HaXツ『ZCR』
@lunar geode:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@lunar geode you may played with Hackers that's why
After the update the game is showing error code 269812712
I live in Central Standard time (Kansas) and I haven't received the update yet, nor the option to update. If anyone could help I would appreciate it!
@night cloak use VPN when login once
@knotty iron Visit Pubg Mobile Instagram They provide link of Pubg Mobile Update
@night cloak wont that effect something throughout google play?
May be tomorrow
@knotty iron
It's Take Time To Roll-out In All countries
Be Patient
@night cloak it says I should've gotten it yesterdat at 2 am?
I can't download packages
Pubg Mobile needs to fix their game 😂
Idk why am i getting enemy gin sound in tap tap even they are firing in auto mode
Onek bolod
Yee
I got kill for that gun sound
@knotty iron Go To Instagram Of PUBG
And Download from their
@night cloak I did and everytime i click the link it sends me to chome and does nothing
It doesn't work
Fr
😭
Rip
Feel Sad For You
Am From India I Updated my Pubg
😂
Try using a DNS.Refer to #faq 4.5
Pubg fix the gun sound coming in burst mode
Clash of clans is dead but still has better bug fixes lmao
Even it is on auto
Agree
Ok
those who didnt got update ask Ur freinds thier googld id who Got update use that golgle id and Update👍
🤣
Instead use official website to download apk
https://pubgmobile.live/apk
Doesn't work error shiws
@red hazel can you give one
I feel like maybe Google Play store is messing up and not so much Pubg
Because IOS users can use it fine
u need to download resoure again and my wifi takes 3 4 days to complete🤣
I restarted THOUSAND TIMES OK?
Move to #pubg-mobile
To anyone wondering the apk works just fine
ok
Like a Ipad pro
🤣
Helov help me plis .
i will give u chill
if u need a free iphone DM me
Allah gave some mercy
YOOOOOOOO
@night cloak Just Go and sleep & Update the game tomorrow
the friends list looks so much better
👍
only iPhone 12
Please avoid going off-topic, @red hazel @night cloak. You may have unrelated conversations in #chat.
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
Just shut up ok
@red hazel I want iPhone
😖
i lost my email from acanthus and changed my phone how can i restore my account prompt.
Guys is the game for you lagging aswell? And for all server it showing 1Ms ping to me and -1ms aswell
if we get as 30fps as the max setting... it is considered as LOW END DEVICE... right?
After the update my game has issues with audio. For example when i'm playing Assault ik the midgame the audio jumps up a bit and footsteps become weird. Tried to repair client but doesn't fix the issue.
Any ideas?
a hacker linked his email in my account, I can login to the account but he keeps logging in and idk if he gets mad and does something to my id and gets it banned ! I want the email removed asap! Please help me it's S1 account!!!
I contacted the in-game customer care and they say to wait for 60 days for their response please tell me it can be done sooner by some other method!
I just feel he'll do something bad to my account sooner!!!
Why is noone replying meeee
Report the issues in #old
Try to upgrade your SRC Version up. So he can't enter your account
You need to wait for the time they asked you to do
@tawdry jacinth I'm already doing it, but he still uses that, he actually had did it, I needed to invade
No way then bro
Tampering with the In-game files = Direct ban
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5282002631
The name of the account user DTD๛Hamzeh
@craggy dirge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why can’t I change my graphics
But can change my FPS?
@jade nest do you think that hacker would leave my account free for 60 days!!! Do you think I should just keep watching him playing my account! I gotta try my best bro tho pubg isn't so responsive! Slow!
It's your responsibility to safeguard your account.Nothing can be done other then waiting for the time the customer support askes you to wait
A screenshot of your issue please
If you get smooth low, then low end device i believe
What safeguard huh! A hacker hacked my account what can I do! It could have been you
Help!!! How can I recover an account if I lost an email address from the account or how can I recover and find out the email from the account because I don't remember it ??
Where is karakin
Karakin will be available in April.
Bro i know that pain, my friend lost Pmco winner account due to a hacker that stealed his account
But pubg support never helped
Firstly recover your email address or else you won't be able to access your ingame account
They only care if the account has much $$$$$ invested
What do you think why the top people are only hackers? If an account has spent more than 2million of UC they will not get banned
why isnt my pubgm updating? can someone help?
What is it showing
@jade nest
it isnt showing anything
im just getting into the game like normal
but when i try to join my friends it says that i dont have latest version
Have you tried restarting your game and phone?
So gfx tools and config files are a ban now
Use of unauthorized third-party software or methods, @left field, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Gfx tools was never a danger for me IDK why
Use of unauthorized third-party software or methods, @tawdry jacinth, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
I’ll try that
What is your game version if you're in a match
how do i see that?
Your game is not updated
ye but how do i update
Ur phone and android version?
no ios
The update should be available on your app store.
ye i also looked there but there was nothing
Try restarting your device.
Country?
My friend got her account hacked and the hacker linked his email. How do we unlink the guys email?
@jade nest I restored the email address one but I don't remember on which email there was a game like this mono look and I donated ?? What to do next, I checked
e-mail which he restored, but a new game was created?!?!
^^^
have u guys seen any difference in perfomance for low end devices in the new update?
Yes, I have a iPad 7th gen which runs PUBG very smooth
No it got worse for me
Now it’s laggy and choppy
damn wtf
Ya same for me
they said that they improved the perfomance
I got alot of delays
My friend with iPad Pro 4th gen crashed 4 times in one game
As per New Update Where is karakin map?
And my ping is showing on every server 1ms and even -1ms
Please move over to #pubg-mobile instead, @tawdry jacinth @balmy jetty @night cloak.
And sometimes 300ms on every server
Then tell me how to look at which account was tied to the game if I donated and how to restore the game. Or tell me who to write to with such a problem.
@odd cave, it will be available from April.
3rd email or social media?
Contact the in-game customer service, @balmy jetty. They're the only ones who can help with account related issues.
@vagrant forum I can play on Beta Version, But It is Globally release in April Right?
Yes, @odd cave.
because I haven't been able to log in to that account for six months now and none of those support can help me.
Write to the customer service and say you have acces but a hacker aswell and he linked his email on it
They will ask your acciunt creation date and a payment receipt
If you forgot your creation, look your first achievement in the game, and if you dont have a receipt you can say you dont have
What would happen if there was none payment history
@jade nest thank you!
Say you dont have receipts
Okay
Just dont let the hacker doing things on your account
maybe someone can hack accounts and connect them to other emails can help I have people who will confirm that my account
And he is still logging in?
I don’t think so because every update my friend can log in
But once he logs in when she try’s it says “ can’t log in update the game” cause he’s in a newer version of the name
Ok, just to be safe unlink it
Game*
He is changing to SRC version of the game
So the real account holder cant login
It’s not worth much
Ah ok
She still had her fb or Twitter linked tho
Hi
Hackers do phishing sites and will directly login, change srcversion and sell the accounts on telrgram
Whats your question
Hi, my account has been hacked and I need help and this is my ID: 5275688373
Someone stole me account because he knows my linked mail hiw can i change link mail, i have proves
Which proves
Contact in-game customer support for further assistance
Livestreams
Change your password
Na they will not care about screenshots bro
U need register date and payment receipts
How can i change password from linked mail
You still having acces right?
Click on forgot password and proceed@urban osprey
@jade nest How do I contact customer service?
Put wrong password and then you will get forgot password option ig
Ok
Refer to #faq 5.3
My game crashed and it caused me to lose 30 points of rating, what can I do about ot
Hello
Is it possible to get points back
Refer to #faq 4.7 and no you can't get points back
@jade nest
Yes?
Thanks
@jade nest What can I do to find out what email account is linked to if I donate somewhere I can look like shoto my nickname in the game. DimonPakimon9 and ID 5219567747
Griffin I tried the section locked
When will be option to register crew@jade nest
Can I play a match in PUBG using VPN?
@thin halo help
Here
There is no ETA.keep an eye in-game for that
@jade nest please reply 😅
Tnx
No,vpn isn't recommended.Refer to #faq 3.19
Wait until someone who knows about your issue solves your issue@urban osprey
Ok
@jade nest when will comes crew challange?
^^^
Hi, i want to unlink my email account, is there any way?
No email cannot be Unlinked
can i change?
Only by customer service
Are the developers aware of the Arena Training/TDM audio issue?
@jade nest can you help me in something
What is it?
My account was banned when I updated the emulator why bro?
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Disable your antivirus and reinstall.And after you get unmuted type .emulator in #481204134859505684 and move to #emulator-support for further assistance
Guys i did wait 1.5 month to metro get updated.. now it is but still i cant enter.. its giving me invatitation error.. it happen after i claimed black envelope.. can anyone help me not advice me to wait ? Or say its beta still you may face problems ? I ranked on global top 10 2 times and still i cant enter !!!
ID: 5345761831
Samsuns s9
Turkey
Mobile data
Please someone give me solution !!!
When can we register to crew challenge and where is shop in crew challenge
Any info about that
Crew shop has been removed.And no information regarding crew challenge yet
What to do if you banned your Facebook account, but there was a pharaoh on the account, and so on?
In the new mode, when I get out of the car, the game spams me back to different places.
@jade nest hi my friend..you must remember me.. we spoke over a month about this metro invatitation issue i had after i claimed black envelope..i did update the game but still i cant enter.. and no one can provide me solutian other than saying its beta version you may face problems..do you have anything on mind ? Some says change your location with vpn and try again but i dont want to get banned
It's metro royale which is in beta phase so it has bugs ,and yes i remember the black envelope issue.I can't assist you because that's from the developers side,only thing i can tell you is to report it in #old with id, device, country,wifi/data
In the new mode, when I get out of the car, the game spams me back to different places. @jade nest
Is PGT+ safe to use?
Report that in #old with id,device, Region,wifi/data.And yes i have face the same issue too
GFX?
@jade nest yes.
@jade nest I tried to contact PUBG support in-game and there was no response in three days
Pls companh help me iam poor my acount isbanned 10yr
@hasty seal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
They will contact you soon.Refer to #faq 5.4
@Griffin Brother, please help me, I did not answer me, and I am sad, arguing
You can find the winner results in the event center and in the game wiki today, @stuck anchor.
You can now access #emulator-chat and #emulator-support, @turbid isle. Revert this at any time by sending .emulator in #481204134859505684.
PUBG is not work in iPhone 6 Plus
New update is not work in iPhone 6 Plus
That happens mostly due to Unstable internet.So better play on stable internet connection .And if that happens on a regular basis then Reinstalling the game should be a better option
Reinstall
Is any way to get dance Hall theme actually I forget to collect the rewards
@clear spindle need little help here
Please do not use languages other than English, @tight pewter. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@night cloak Aloha! How can I help you?
May God curse him for such a failed game. They did not give me a point
Drift on the rubbish game
My account got hacked just now, can u do something ? If not just ban it @clear spindle
Lol
Damn me. This game
@jade nest 3-4 time I will delete the game and reopen I didn't get any theme lobby, emote
Is glider in game?@clear spindle
My friend said he will try to get it ..he asked for 1 week
God does not help you children
You need to contact the in game customer service, @night cloak.
Perhaps you need to learn what patience is.
Damn you all and damn your trash game
Can you share a screenshot of the match details?
Yes. It's available.
Oh mann. He's going to sell my account now .. can't u just ban somehow
Hello eveyone
what can I do for my keymaping it dpse not work when I wasnt use F button I can not
Can you try logging out->close app->then relogging in again
Unfortunately we cannot. Please contact the in game customer service.
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
Can u sent me private locations
Rip then
Hmm, is it planned to be released later today? I’ve looked in both places. Can’t seem to find any news regarding the winners. @lime juniper
لماذا +٠
why+٠
0
Because it's a garbage game
Try the in game settings log out from all devices. (If you know how he got access to the account let's see first for any other options)
Recover the social media that your account was linked with
It should already be there. Someone confirmed that it is available to them. Strange that you do not see anything.
You have access to the account ?
Ya
Strange, perhaps because i’ve updated. The new update is taking up events center.
Reset your password then and log him out
Got to my.account.google > security settings > manage connected devices > delete the one of the hacker then change your password
Hi
After that. Go to in game settings > choose log out > select "Log out from all connected devices" !!!! And then log in again.
Hello esteemed support team, I hope you will solve my problem. I sent the required details to the customer service and they gave me a 10-day deadline. We waited for 13 days and they did not respond.
One message removed from a suspended account.
Is PUBGM KR Discord server there??
@clear spindle
Game crashing so much
My device is rooted
Is this game problem or root?
Should be because of root.
One message removed from a suspended account.
Indeed it would.
@clear spindle everything was fine till new update
(My device is rooted since last year)
I'm sorry but the hekk is this quality
One message removed from a suspended account.
No
It's something we cannot help you with, HarisR.
Report it in #old.
And this is a letter sent by the customer service that I will enclose, hello soldier,
Thank you for submitting the required details. Absher, our team will now start the verification process to solve this problem after confirming all data
This process usually takes less than 10 days.
** Please do not change your name on the social media account linked to the game; This may cause the process to fail, and in case you change your social media account, please let us know.
We appreciate your understanding and patience until the verification process is completed, and please rate our service if you like it.
Keep your account safe and see you on the battlefield, hero!
Mahmud
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE SUPPORT SERVICE
One message removed from a suspended account.
Report to #old . It will probably be bug I guess ¯_(ツ)_/¯
@clear spindle
Try doing the one mentioned in #faq 4.7, if it's still there try unrooting.
No, they don't have one.
Try contacting them again.
Let me try final one (uninstall & re-install)
Let's hope for the best.
@clear spindle so the apk is the same thing as the Google play store?
Yeah.
Hope...... 🥱
I received more than once. No response. I have received it for 5 days. My problem has not been resolved
Does anyone having issues runing the game on android 11
Only they could help you with account related issue.
(sometimes yes) report any issue on #old and/or in-game
My account is hacked i need help
Feel free to ask that in #pubg-mobile.
Please contact the customer service via the in-game settings for further assistance, @unborn surge.
@inland loom:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
yeah i have done that and because of that i have completely lost my account
my account has been hacked
what to do if a bot answers me in in-game support, how can I get to a live moderator?
@clear spindle
So the people in customer service are like @lime juniper
Community team people
Emulator F key not working...Anyone know how to fix this????
exceeded my account in PUBG game, can anyone help me?
You can now access #emulator-chat and #emulator-support, @quartz perch. Revert this at any time by sending .emulator in #481204134859505684.
You may move to #emulator-chat.
@spice mango:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
What the hell update 1.3.0???
You got banned
pubg keeps crashing on ios can someone help pls
state your issue.
@polar marsh
You have removed the crews to make some updates, then you returned them, so what is new about that
Refer to subpoint 4.7 in #faq, for a possible solution.
@hallow gulch i have my account inhave proves cuz is my account but he knows the password of my linked mail how can i change it
Please contact the customer service via the in-game settings for further assistance, @urban osprey.
Just wondering, I saw karakin in the beta version, but It hasn't come out to global in this update. Does anyone know if its coming out this season.
- i have more than enough internal space almost 8b left
2.ive closed and opened the app numerous times
3.it crashes even before i can reach the repair button - ive already reinstalled it 2 times
The map will be released in April. Keep an eye on #news for further information.
idk what else to do .-.
.
Hello, the game is VERY choppy and laggy, please fix it
Report it in #old with these details, @south summit:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country
It's coming out again later this season
where can i find the numeric user identification?
@hallow gulch
Enter a wrong password, then click on either reset password or forgot my password.
thanks ♥️
10 digit ID in your profile.
If you do not remember try asking your friends to collect.
Ok i will try but if the “forgot password dont appers “
One of them surely will.
How do I find my facebook friends in game friend list? I Linked facebook later
@hallow gulch i tryied but i can see just “inccorect pssword try again”
You're surely referring to the Email login method, correct ?
@hallow gulch yes bro linked mail
Ok
Could you provide a screenshot of the password bar, make sure you crop or hide your email.
Visual bug, obviously that's not accurate.
Still same @clear spindle
thank you :)
@clear spindle any explanation to why the forgot/reset password option isn't visible ?
@hallow gulch please bro i worked hard from season 2 😦 i spend time in this game .2 weeks to make conq:(
My account was hacked and I need help
@clear spindle
Rock47 is AFK: AFK - 5 minutes ago
Whats the update size
Hi,I can’t enter my account in Pubg Mobile can you help?Nick Name:BozKurt’A Id: 5771731708
Hello, i face a problem in update new pubg mobile version,In game when i wear helmet, its not show.. plz fixed this problem
Help please
How do I get an AR on spawn island
I am unable to pick up weapons in all classic maps as well as other game modes but able to pick other types of items and even consume them
5264648036
Realme 5
Wi-fi
@terse furnace Go to inventory settings. There you can disable it
Hello, @daring perch!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Helppp
Hi,I can’t enter my account in Pubg Mobile can you help?Nick Name:BozKurt’A Id: 5771731708
Shut up please
Pleaasssseee helllppp
Please state your issue in detail, @brisk nest.
@clear spindle
Rock47 is AFK: AFK - 9 minutes ago
And some time, i have weapon but can't take for fire.
Hey ! @celest shadow I can't download maps, what should I do?
Can you please share a screenshot?
Wait
One day I want to enter the game from twitter and I can’t do it and now I don’t have my account
@stark trout in the match not show helmet
Help please
Hi,I can’t enter my account in Pubg Mobile can you help?Nick Name:BozKurt’A Id: 5771731708
Try resetting through the phone number method
Hi,I can’t enter my account in Pubg Mobile can you help?Nick Name:BozKurt’A Id: 5771731708 @celest shadow
How do I get a weapon on spawn island. I’ve seen many players who spawned with an m4 or m16a4 etc
U talk to me?
Make sure you've downloaded the sound resources.
Yes.
They are downloaded
Where’s my sound?
I got banned for literally no reason. I haven’t broke the rules or use any hacks or teamed up, SO WHY DIDI I GET BANNED? My ID 5162919345
@timid wren:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi,I can’t enter my account in Pubg Mobile can you help?Nick Name:BozKurt’A Id: 5771731708
You should contact the customer service in the game and the customer support for your social media account in question, @brisk nest. You may refer to #faq 2.8 for further information.
Please don't spam@brisk nest
I have linked mail with a email no phone number
What is your device, @olive nexus?
Servers are out every time
What is your numeric user identification?
I downloaded everything
Thank u my dear❤️ @celest shadow
HTC u play 32 GB
Type in a wrong password again, the option should pop up.
I will try bro
How do I get a weapon on spawn island. I’ve seen many players who spawned with an m4 or m16a4 etc
State it here.
@polar marsh
Please consider using a DNS and see if that helps you with your issue, @olive nexus. For further instructions, you may refer to subpoint 4.5 in #faq.
Thanks <3
Could very well be a visual bug, try a routine repair. If that didn't help, feel free to report it in #old.
Yesterday.. I already update the new version bcs the hacker change the version and right now , he want me give him 5k for the tips and he know my email so what should i do
Stupid developers removing my audio
Your device ?
Why does that matter?
Contact customer support for assistance in this regard.
@olive nexus he change my flag to turkish bro hmm
This is stupid
Don't fight here bro we are here to solve our prob not to increase it
5135101072
it wont let me click out of the update announcement
i restarted everything even my phone but it stillwont let me exit out of it
Move to a discussion channel if you do not require support, @olive nexus.
I believe you were asked what your device was, @night cloak.
This is actually ridiculous
where is the new vehicle?
which map is it
Everyone else has the audio and I don’t
Don’t answer if you are wrong
Stupid updates again that bring unnecessary glitches and bugs
Can you send a screenshot of your lobby?
And why should I do that?
Are you actually going to help?
At least the lower-left corner.
Yes
I am trying to, if you let me.
I do not, despite having it before the update. Comply with the admin for assistance.
Are you saying you do not have the HD audio either, @hallow gulch?
I did not yesterday, however i do now.
My inventory keeps flashing
Okay, thank you. I wanted to check this:
Because of the audio?
Not being able to hear footsteps cause the ultra audio has disappeared
I see.
Since other people of your knowing have the option, regardless of what packs you have downloaded. You may try a routine repair, no harm in trying.
Then what’s the fix?
How did you not have it yesterday and now you do?
I had some missing files.
Did you try repairing yet?
How do I repair?
From the login screen, top-right corner, there is a "Repair" button.
Tick the "Routine repair" option and tap "Repair".
Repairing wont fix this issue i guess, nf.
That fixes most common/basic issues, so it is worth giving a try before diving deep in the issue.
So I’m good thanks
You have been told to contact the in-game Customer Service, @urban osprey.
If you only do the routine repair, it should not mess with your settings, @night cloak. Be sure to save them to the cloud, just in case.
There is a couple of bugs in this update the worse being, loud sfx and messed up footsteps in tdm and the other one is no spawn of XT weapons in arena,following which i see opponents as well as team mates fighting with bare hands although they had a gun equiped.
And something no sprint after landing in ranked classic,the character movement is too slow.
@NF Gaming#5725
Someone stole my account!
I can’t log into my accoun!
R.I.P
Contact customer support via the login page for assistance.
-> #old
Told you repairing wont fix it,@night cloak don't be so rude
are now 2 months that:
-when I die the spectate doesn't work.
- all tdm, arena, don't work, I don't see enemies and teammates.
I have already reinstalled everything twice
Id: 527260477
Device: ipad mini 5
Wi-Fi/Cellular
Europe
Wait I’m downloading
Please contact the customer service via the in-game settings for further assistance, @lunar storm.
Now it says relaunch game for it to take effect
Which it said before and never took effect
So once everything has finished downloading I’ll try it
hello, I was hacked, I have access to my account, so the hacker also has access, help me please
Bro i do a routine repair
The repair was not for you.
@night cloak whats your device,and do you get uhd sound in tdm?
Okay, @night cloak.
When my id try to login ..it comes "Restricted area" 😭😭😭 help me please @safe walrus
@zenith mauve abee, r u blind.... I am not a staff

U Indian?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5271283740The name of the account user 『ASL』PEPO
@broken skiff:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@stoic linden yes bro
I changed my password but he still has access
Pubg is banned in india thats why its showing
Right
can you just give me a detailed restrictions and violation about my account? Now all my transactions cannot be processed and it’s urgent.I spent a huge amount with this account and I want it activated again. Is there any option that you can advice for me so I can retrieve my account? Hoping to your quick response asap
nem : 『SYR』SGR
ID: 5538259934
@bitter marlin do you have any other acct linkef
Yeah bro .. but previous version ..play good.. but still now I can't.. please help me bro
where is metro .-.
I didn't get any rewards in new update 😭😭pls help
Id: 61234096161
@polar marsh <@&481161015728406538> facing bad sound quality after update, sound pack already downloaded
@iron basin ؟؟
Why u pinged all staff
Guys
The game is restricted in ur country.... And u won't find the answers, read the pinned messages
?? What do i do
I changed my email password but it still has access
@stoic linden coz I found bug
bruh
@safe walrus can I use VPN ?
u found bug not hacker who is hacking pubg
@timber palm wait dude you will get your rewards by an in game popup
Your account might get banned
Can we Unlink email or phone number in this update?
@stoic linden move to #pubg-mobile
Bruh, what would be the point then
@safe walrus move to #pubg-mobile
@stoic linden how can I play pubg .. I want pubg .. and I need pubg .. 😭🙏 please
This channel is chaos
Discussion in #pubg-mobile
It didn't popup
Trailer then lobby it give me nothing
Done what you said and still don’t have it
Even after restarting
Can I see?
me needs helps lol
I have pubg kr with Japan's flag
Is that have to do something with it
Yes maybe
There’s literally nothing
How can i talk with the ingame customer support about my stoleb account?
metro is saying this is beta and your not invited any why to fix that???
@night cloak its on ultra hd,are you blind?, if you are referring about uhd graphics its device locked
@woeful spire play on phone
Audio don't have uhd
@night cloak its uhd sound dumbbo😂
how can my friends play on ipad then
Go and play some tdm to check if its working
Uhd is only in graphics
@woeful spire they can play too
what
@night cloak you want a mute??
As far as I know, Ultra is the maximum available for all devices, including the high-end ones, @night cloak. There aren't any other options after the Ultra SFX.
You’re the one who’s getting muted, I’m here asking for support and you’re calling me a dumbo, get out
@woeful spire its not Available on emulator
You do not need to send such messages, @iron basin.
How to download pubg in india
f
I think it banned
@woeful spire its on ipad i guess,you can play metro on ipad
Can someone support me
I changed before server location, i live in Europe but i put Chinese Taipei for have better skin
New update i have lag, is it because of the fake location?
@snow snow yaaa
What is Taipei bro?
Fake ip, no suppose to do!!
You have the option and have selected it. Is it that the sound quality in your game not Ultra?
@night cloak ultra and ultra hd sfx is the same thing.
It not workin tho
Correct, there are only 3 options, which you have mentioned.
@tawdry jacinth Chinese Taipei
It's a city i guess
U play with a VPN or u already turned off
Today my sound was really low even on ultra settings
But dont worry
The game lags for me alot too after the update
Why should i use VPN@tawdry jacinth
Hello, PUBG MOBILE. I know that you are very busy due
to the large number of messages. I had no problem with
my account. My account has been banned for no reason
and I swear to do or use external materials and that I play
clean play and I make very careful to comply with the
terms and integrity of the game.
Iask you to solve a problem as soon as possible
becauseI am wronged. Thank you, PUBG MOBILE
The account id 5746147916
The name of the account user ARP×SYRIA
@valid oracle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@celest shadow can you please look into it
U changed location for skin ?
Low as in volume or quality?
For other maps aswell?
@tawdry jacinth Yeah
I changed location server
Instead of Europe i put Chinese Taipei
But before i didn't had this lag, now yes
The quality
Its the update bro
Dont worry
I lag alot now
You may want to consider using a DNS in order to download the maps, @night cloak. Please refer to subpoint 4.5 in #faq.
@celest shadow suggest vpn for pubg playing in india
@tawdry jacinth Chinese Taipei
Good skin
Do you know a better skin location?
Can you please enter Training Grounds and use the M416 and spray a few times? I would like to compare it with my Ultra SFX. (Screen record this please.)
Yes
@celest shadow thanks problem solved :)
Hey, i updated the game via Play Store and now am trying to loggin via google play to my account since it's connected to it and pops up an error and tells me to exit game or contact customer service.
A ok thanks
No bro i dont know about skins with fake locations i will ask my friend he knows
"Update file error".
Thank you, will await for your screen recording.
Have you tried reinstalling the game completely?
High ping in india how to lowering it
@tawdry jacinth even of this
I got normal 30/40 MS
But still lag :(
I dont have region changed
But im getting same things bro
Aaaaa ok
All server my ping shows 300+
Hallo bro is there any option to unlink email ???
Does that sound similar to yours?
Sounds the same as my Ultra SFX. If it is the case that the sound is different in the Metro Royale game mode, you are free to have it reported in #old.
I see, thanks
@tawdry jacinth Thanks for your time bro
Unlink option will come
Nema problema brate🤟 Haha
Sale?@tawdry jacinth
Only speak little bit
Aaaaaaaaaa
Guyz
Thank you for the screen recording, it was helpful for me to understand the situation better.
Any one no how to unlink third email
My friend changed his server from Europe to Asia due to ping issues but after changing the server, his tier went down and the stats went 0. Any fix for this?
😭😭
I think maybe it was glitched
Customer support didnt help?
I was banned from my account and I don’t know why! Can you please review and unban me? My ID number is 61393142945 , and my nickname is PubgMod69 . I’d appreciate your help in getting the account back. @celest shadow @polar marsh
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You cannot unlink your e-mail or phone number at the moment. You may use #old for suggestions related to the game.
Perhaps.
@tawdry jacinth Where are you from
Come in #chat
@celest shadow can you help me
No bro so much time i massged they told me to just wait 60 days but we wait 60 days no rply from there side
🤦♀️🤦♀️
Hacker is using
How can I help you?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account I'd 5865553511
@cobalt grotto:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@celest shadow My friend changed his server from Europe to Asia due to ping issues but after changing the server, his tier went down and the stats went 0. Any fix for this?
Any one no when it will come unlink option
my metro isnt working
?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game and i dont know before about pgt+ its deny on pubg i swar i didnt use anothing else that
I ask you please to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id : 5714218408
The name of the account user : C・G͜͡odiva
@tardy egret:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Ubdite in mobile galaxy
Omg so many copypasta for the "unfair bans" (sorry, ik this isn't for here just pointing out 😅)
soo well why i still cut update da game 
This is intentional. If you decide to change your server, for example from Europe to Asia, your rank will change from the Europe to Asia's rank. So, if you were Gold 3 in Asia, that will be your rank when you switch your server to Asia.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id : 5280402143
The name of the account user : Ýøüñíş
@pseudo finch:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can you please elaborate?
When is karakin coming @celest shadow
The map Karakin will be released in April, further information will be made available soon.
Thank you
You are welcome.
Please use a discussion channel instead, @tawdry jacinth. Either #chat or #pubg-mobile, thank you.
can i pm pls
Of course.
Where i can find locations of gliders
Motor gliders spawn randomly throughout Erangel or Miramar, I do not really have an exact location, but what I do know is that you can usually find them near the main roads.
Yeah tnx
my friends account on pubg just got hacked so is there any way to make that person who hacked the account to away from that account and is there any way to get back that account?
because you changed server
so the rank got reset
@celest shadow any Solutions?
nope
literally nothing
...
do your friend still have access to their game account? @night cloak
no he cannot
you will have to wait for the 60 days cooldown period to end before you can change your server again. @night cloak
And what’s that have to do with my tier? Why did my tier go down
it'll be bronze v
Well it is sliver right now
I'd say you rank push again
I’ll wait for the next season
it's just you @carmine copper
probably your network traffic is causing the high ping
if you say so
Nadia are you typing a essay for me
I’m out
your friend must first contact the support of which their social media was hacked in order to recover their account.
you are welcome.
why i can’t open metro asking 2’nd time
guys i need a help,my friend cant play metro royal because he is not invidet for the beta. who can help me ty
in teamdeathmatch sounding is so weird like u could hear far players and i hate that , idk if im the only person after the update bcs it,s too annoying pls if there is any solution ❤️
That’s happening to everyone
Hello, can I delete my account, the end game
I need to report that my account was being used by someone else that I didn't know. I dont know how did he access my account.
the metro royale mode is still in beta testing phase, so that could be the reason. it isn't available to all players.
unfortunately, if your friend haven't been invited to the Metro beta test, then there isn't a way for them play the mode at the moment.
feel free to suggest your feedback and concern in #old.
Hello, my account has been hacked, can I remove my final game
only if you have the delete account option in your settings page.
@feral forge No, why not, how do I do this option is possible
Delete account option is only available for EEA region.
Okay, thanks
Hi, how long does a friend request stays in the requests list?
you will have to identify how the unauthorised person accessed to your account, from which of your social media linked methods.
Hi when is karakin map coming on pubg mobile?
also why i cant uptade
it will be released in April.
I need ask about emulator
this is a support channel. please move to #tournaments instead. @left ore
type .emulator in #481204134859505684 to access to #emulator-support.
Is it possible to get your account banned purposely to get rid of any hacked social accounts that’s linked? Lol.
there doesn't seem to be a limitation of time.
Hey. Quick question can i change my name to “Don’t cry”. Is it allowed or what
Thanks ❤️
in game?
Mhm
yes. there isn't any problem with the name.
Won’t it hurt someone’s feelings or whatever
.
maybe...to some of the people🥲 but the name is totally fine and allowed.
If it’s allowed than that’s good for me 😎
I have questions can anyone help my q is when I get my account back the hacker change the server from Europe to Asia can I get the server back as before or I should wait 32days
you will have to wait for the cooldown to end.
Thank you 🙏🏻
Hesabım çalındı
please use english language only.
how to create an account on esports.pubgmobile.com
One of my friends cant get past the cutscene to play the game any tips for him
How can I get an m4 on spawn island...?
Helo
My Facebook account on which I logged into my pubg account was stolen, what can I do?
select any weapon to display in the lobby. and so you can bring the weapon into spawn island when match starts.
contact the facebook support to recover the account.
I forgot my password and don't know how to reset
Please contact the customer service via the in-game settings for further assistance, @night cloak.
Try clearing the app cache from the device settings, and try opening the game.
I did not understand what did you meant.
Ok
I mean , when i open esports.pubgmobile.com website, we need to log in so how can i create an account?
What does "paranmeter error 2114" mean
I got a verification code typed it wrote my new password and it says parameter error 2114
Hold on.
sure
@feral forge Doesn’t work
select the weapon then on the left side you can see settings, then turn it on
Yes, and then?
Hello,
I'm asking why you disabled gfx tools... is that another way when users with apple devices can win every fight and win? Every smartphone - Huawei, Samsung, Xiaomi Redmi and others are 60 fps max. And iphones, ipads 120 fps.. thanks for reply.
Btw idk why I should be banned, when i'm using worst graphic than apple device.
Use of unauthorized third-party software or methods, @icy ore, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
So is it possible to help me
Uhhh. Are you sure about it?
can I dm rubex a screen shot
I sent you a screen shot
May I know where you're from?
If you're so sure about it, feel free to report it in #old, with a detailed description if the issue, @night cloak.
Yoooo please help me unlink a hackers linked account from my account
Why do I have to wait 21 days????
They have access to my account anytime and he is spending all items that I saved up for
I even tried doing the pubg customer service and that’s not helping either
Give me like a link to contact PUBG directly not here
Is there actually no one here who can help me? 😭
I spent way too much in that game and they spending my items recklessly
Well, please do contact Customer Service in-game about this issue, as only they can help you with Account related issues, and we cannot do much about it here, on Discord, @gloomy osprey.
I tried that
If you did contact them, please do be patient for their response.
They literally stopped replying
Customer Service in-game.
Did you update the game to the latest version, @strong totem?
Did you recently link your Facebook account, @strong totem?
No one hacked my account and linked it to Facebook
Can you guys put flar guns in cheer paek
Oh.
Please contact the customer service via the in-game settings for further assistance, @strong totem.
Guys
To be honest, I do not see anything to be benefited with it, @limber bolt. Anyways, feel free to share your thoughts in #old. :)
#(
@onyx dagger can help me bro
Please refer to the bots message which has tagged you above, @strong totem.
@onyx dagger It ends the conversation quickly
after the last update, i got the high spec audio files in my game. basically the audio you get in the latest and high end phones. how can i get back those low end audio?
it causes lag for my device unfortunately
When the bot provides different suggestions, you may respond with No, nothing helped, if you did not find any of the options which leads to the solution of your issue, and then state your issue. Also, it is necessary that you're stating the issue to them in a more detailed way, @strong totem.
You can actually download the low spec audio via the audio settings, @short galleon.
And if that didn't work, reinstall. :(
i did try to find it but i didnt seem to locate it
i guess i'll reinstall
Hello I get banned 1 Week because I play with cheaters this is my second time I ask if i banned for the third time it will be 1 week also or 1 month??
Make sure that you type the email correctly, without any spelling mistakes.
The more you play with any of the cheaters, the more severe the punishment will be, @cobalt lion.
From 7 days to 10 Years of Ban.
@onyx dagger so next time if i play with cheaters I will get 1 month banned
Hold on.
OK
@onyx dagger
Yes?
Customer Service in-game.
They are replying really quick
It is legit and you can trust.
Hi, can someone help me out please..
I want to create a custom room for a small tournament for Saturday. How do I create a room to hold it for 6 hours or more?
I know that 1x advanced room card provides 2 hours room time... So will i need to get 3 advanced room cards and use them up to get 6 hours room time? Is that how it works?
Would be great to hear back. Thanks
That reply is generated thats why it’s quick. A real agent will look into it once you provide all the information required
hello sir my game is updated if i login my account its say your account has been logged in with a newer versuon of the game and can no longer log in with an older version please update the newest verison
There’s no way to change back, you’ll just have to wait
I can't wait cus I'm posting rank so I can reach conquer in the new season now all the games counted in middle east 😕
@𝖊𝖊𝖞𝖔𝖗𝖊. I can't wait cus I'm posting rank so I can reach conquer in the new season now all the games counted in middle east 😕
The ultra sound doesn't work what the problem
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5508583818
The name of the account user NDPHANTOM
Please release the band because I was bitten for no reason and I am defending the account
@uneven fulcrum:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I need support with pubg but can't get the help I need on pubg in support section
I can log in fine and everything is working well besides 1 thing
@vagrant tulip @night cloak
I think I should wait for any new bug hahah to change it
For some reason I cannot get into metro royale someone please help me
@vagrant tulip
Thanks
That what it says when I try to join metro
No sir I'm playing on galaxy s9+
I've even logged out and repaired files with the repair tool on login page
I'm having a problem regarding sign in.
And re downloaded all maps and resources and still same result
is cheerparks bugged?
every cheer park u join expires within 30 mins no matter what. + it was empty before u join. no one on the leaderboards or anything.
nop , before the update it was way different.
On the last day I did give someone 1 lvl 6 vest because reset was litterally a few hours away and my friend wanted to see what advanced mode was like
unless they changed the duration of the cheer parks then that would explain a lot.
ofc but cheer parks used to last up to an hour + its not normal to be dropped to 30-.
May I have some assistance once their problem is sorted out?
I didnt know i would get banned forever!
u got it
@lime juniper Are you maybe here I need you , urgent.
😦
Issue is about livestream hackers and about hacker, And report today was removed . I just found new evidence that change whole thing
everything is in cheaters report i just posted again, guy was streaming hacking from more accounts there is one big company of hackers
Ok. So when I tried to login for the first time yesterday (I just started playing) it said incorrect password. I then realized I had to probably register, so I went to this site to register. Is this site only for normal PUBG though? Maybe that's the problem.
https://accounts.pubg.com/register
manage your PUBG global account here
Also Mocha, I want to say good job for handling all these problems.
Are you playing PUBG PC/Console or PUBG MOBILE, @night cloak?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE.
The account ID5224834316
The name of the account user صـمخـهō
@astral shoal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Ok, thank you. I'm on PUBG mobile, so what site do I go to for mobile registration?
What do you exactly mean by "registration"?
Make an account to play on multiple mobile devices.
Make a PUBG Mobile account is what I mean.
Did you download the game?
Yes I did
Okay, did you open it?
Welcome
how do i set this up?
im sorry im very new to pubg
I want to fix the emulator controller
No worries.
You can now access #emulator-chat and #emulator-support, @night cloak. Revert this at any time by sending .emulator in #481204134859505684.
First of all, keep in mind that PUBG PC/Console and PUBG MOBILE are two totally separate games.
Did you play the game already?
thank you mocha
ur so helpful, kind, and patient! 🙂
omg im so sorry but i have one more thing
Sure, ask away?
how do i get an emulator to play on? and can i sign in with email link on that too?
Ah, emulator is a whole different thing. Be aware that it is not available in some countries.
ok, is it available in in all NA countries??
You can download the official emulator here:
https://www.gameloop.com/