#questions

1 messages · Page 1260 of 1

rugged atlas
#

When will crew come v1.3 is already out and still no crew challenge

past charm
#

Is that what I'm supposed to download?

silver sand
#

Hwo to unlink email who can!? I

blissful drift
#

Which emuloter is safe

mellow mauve
#

I click on ‘tap to open’ envelope as soon as I finish updating and what happens is my game literally crashes back to main iPad menu so it force closes the game

#

I can’t exit it or anything only open is tap to open and it crashes

past charm
#

I did 👊

rugged atlas
#

When will crew come v1.3 is already out and still no crew challenge

glossy sable
#

Ah, iOS. No idea, wait a second.

mellow mauve
rugged atlas
#

@glossy sable When will crew come v1.3 is already out and still no crew challenge

past charm
#

And it's blank it told me to download PUBMOBILE_G... uawebsite.apk

mellow mauve
#

Thank you @vagrant tulip

blissful drift
#

If i use tencent gaming buddy is thare any problem.

glossy sable
#

Please include your device information in your report, @mellow mauve.

rugged atlas
#

Tell me

lilac coral
#

hello, is the update for android already up?

past charm
#

Ok sure @vagrant tulip 🙏

night cloak
thin halo
#

Try reinstalling the game. If same thing happens again, please report them in #old.

past charm
#

Big fan biu biu lmao

night cloak
rugged atlas
#

When will crew come v1.3 is already out and still no crew challenge

normal fulcrum
night cloak
#

pubg mobile is taking more time

blissful drift
#

Gameloop causes unlimitade lag

storm flumeBOT
brave berry
mortal apex
rugged atlas
#

When will crew come v1.3 is already out and still no crew challenge

night cloak
past charm
brave berry
#

😩

blissful drift
rugged atlas
#

When will crew come v1.3 is already out and still no crew challenge

vagrant forum
#

It was expected to return in v1.3 however no information related to it has been mentioned in the patch notes. Keep an eye on #news for any future announcements, @rugged atlas.

night cloak
#

lool

normal fulcrum
night cloak
#

Footsteps bug i can hear enemey even theyre too far

rugged atlas
#

@vagrant forum ok

past charm
#

Why can't pubg release an update without problems 😢

normal jackal
#

If my Twitter account that they hacked gets unlinked and it’s been a week, will it still say there’s a newer version?

normal fulcrum
#

@past charm @night cloak Feel free to provide your feedback or report bugs in #old

glossy sable
past charm
#

@normal fulcrum really bro I think you have seen that everyone is having the same problem of not being able to update

polar marshBOT
#

@lone mirage:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mellow mauve
past charm
#

Bro are you dumb?

normal jackal
#

I’m confused. What do you mean?

mortal apex
#

Can you please provide a screen recording of the issue, @mellow mauve?

storm flumeBOT
#

Please avoid going off-topic, @past charm. You may have unrelated conversations in #chat.

night cloak
storm flumeBOT
glossy sable
#

Phoenix OS is not supported.

#

Move.

past charm
#

All my friends are playing new update except me 😞😢

#

Mobile, Huawei y9 2019

#

I'm doin that

#

But it froze and restarted twice now

#

So idk

#

It isn't my internet connection I'm using the best one in my country but I'm still having problems

vagrant forum
#

Could you just wait patiently?

normal jackal
#

But if it’s unlinked, wouldn’t i just have to wait until the next update?

#

Because then they’ll no long have access to the account.

normal fulcrum
#

@past charm Many users across the globe are trying to download the game. Slow download speed is expected

vagrant forum
#

Try using a different internet connection if possible or try again later, @past charm.

normal jackal
#

I mean, i was stuck on that screen and when the new update came out, i was able to log back in...

past charm
#

@vagrant forum play store isn't working rn that's where I first tried I switched to my second wifi the same company and all seems to be working fine

devout night
#

hi .. I want gameloop 7.1 link

#

pls

past charm
#

If I have any more problems I'll come back

storm flumeBOT
past charm
#

@normal jackal why don't you just make a new account? 👀

calm widget
#

hey iam playing on game loop pc and i cant find the new update

normal jackal
#

Because i got a lot to lose. @past charm

past charm
#

💀

#

Okeh

normal jackal
#

So when i got hacked that messaged popped up. When the new update came out (the recent one) i was able to log back in and by the time the new update is out, the hacked Twitter account will be unlinked.

night cloak
#

So erm i cant install new pubg update it says hundred rhytms and it says its updated but when i install nothing new

past charm
#

Ok @blazing jay ive finished the download form the link so now do I just enter and the update will be done?

normal fulcrum
night cloak
#

Hey umm i need help actually
I updated pubg but it's showing network error.

normal fulcrum
#

Screenshot?

night cloak
#

Now

normal fulcrum
night cloak
#

I dont know

#

Thats why im here lmao

normal fulcrum
#

Can you share a clip of the issue and also version details of the installed game

night cloak
#

Ok

#

Wait

#

@normal fulcrum

#

Hey, here is the SS
Any solution?

normal fulcrum
#

Have you tried changing your internet connection?

night cloak
#

Yes

#

Is it because i'm in India?
Well, if yes then sorry to waste your time.

#

LMAO

snow snow
#

Why can't i update game?

night cloak
#

Does anyone know tips for frame drops on android?

normal fulcrum
snow snow
#

Android

night cloak
#

What do i set my screen resolution to smart or standard?

#

Still no update

night cloak
normal fulcrum
#

@night cloak pubgm_this

normal fulcrum
night cloak
night cloak
normal fulcrum
severe condor
past charm
#

Thanks @blazing jay ive managed to get the update done much appreciated

night cloak
severe condor
#

After update also i can't login

calm widget
#

hey i can't find the new uptade for emulater

opal ravine
#

where can we change the show settings ?
like hiding helmet etc things

normal fulcrum
night cloak
normal fulcrum
night cloak
#

Thomson

#

Look at my vid

#

As you can see i have it but its not updated??

opal ravine
severe condor
#

Help needed

night cloak
#

@normal fulcrum you here?

analog fable
#

Why have I not gotten the update?

clear spindle
#

Do a routine repair from the login page, @night cloak.

night cloak
#

Anyone explain this feature

past charm
#

Guys use the link hat I was told to use it works and you enter your game and it's updated

clear spindle
#

@severe condor @calm widget how may we be of assistance??

analog fable
analog fable
clear spindle
#

Android ??

severe condor
#

I am tired of this 😩

clear spindle
#

Update the game, @severe condor.

night cloak
#

I think it doesnt work for android

clear spindle
#

WYM??

severe condor
night cloak
#

I dont know whats up man

analog fable
clear spindle
#

@night cloak settings > logout > repair > routine repair.

severe condor
#

@clear spindle

clear spindle
night cloak
#

Ok let me try..

analog fable
#

Alright

clear spindle
#

No information, keep an eye in game.

jagged plank
#

Hello

severe condor
#

@clear spindle already updated

jagged plank
#

No update?

clear spindle
#

@jagged plank check #news or wait for it to roll out for you.

clear spindle
night cloak
#

Still doesnt work @clear spindle

crystal nebula
#

I was hoping to get something better on the 3rd anniversary. But I did not get it. Free VSS Skin despite having so many guns. Gradually PUBG is becoming a game for the rich. We don't get anything good for free. Do it so that we get something good for free.

night cloak
#

What can i do

severe condor
#

@clear spindle how can i contact to customer service

clear spindle
#

Can you try downloading one more map and check if the issue is still there, @night cloak.

clear spindle
#

Feel free to share your feedbacks in #old, @crystal nebula.

night cloak
#

Why I can't update the game? Android

#

😩

#

Yeah @clear spindle still isnt working

clear spindle
#

Strange, reinstall the game.

clear spindle
night cloak
#

I'll try

#

Ok

#

I did that several times.

robust inlet
clear spindle
#

Record the issue by selecting one map at a time, then multiple maps and report that in #old with these information:
▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

#

@night cloak ^^

#

What seems to be the issue, @robust inlet ??

night cloak
#

What do to if this occurs?

long trellis
#

I don't recive update on my android device

storm flumeBOT
#

Please refer to subpoint 4.6 in #faq for further information, @night cloak.

clear spindle
#

@long trellis check #news if you need the apk file or else have to wait.

long trellis
#

I downloading apk now thanks..

clear spindle
#

You are welcome!

smoky gazelle
#

Helo

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @smoky gazelle. Remember to read through #faq before asking questions in the support channels.

supple solstice
#

Where is download link for Indian

clear spindle
#

The game is not available in India.

smoky gazelle
#

My play store shows hundred rhythm but when I download it is still the old one

clear spindle
#

Should be an issue from the Play store's side.

#

You can try downloading the apk file. Link in #news.

silver sand
#

Login in via E-mail is canceled in 1.3?

flat summit
#

emulator

night cloak
#

I’m logged into a Facebook account, how do I log out of that Facebook in the game so I can log into a different one?

flat summit
#

#emulator

storm flumeBOT
#

Please refer to subpoint 2.5 in #faq for further information, @night cloak.

silver sand
#

Login in via E-mail is canceled in 1.3?

clear spindle
#

No.

silver sand
#

My account hacked can you help. I still have access to the account by Facebook and Game Center. I also have old recipes. Hacker linked his mail.

night cloak
#

@clear spindle it works

storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @silver sand.

silver sand
#

Already they don’t answer

#

While they will answer hacker will unlink all my social medias

smoky gazelle
#

@clear spindle it worked well, thank you (๑`✪̤◡✪̤)◞ღԵհɑղƘՏღ

clear spindle
#

Glad to hear that.

sturdy moat
#

How come I dont have the update yet?

clear spindle
#

Only they could help you with the account related issues, @silver sand.

lusty lark
#

How to see the email link in the settings?

clear spindle
#

It is there in the Settings > Basic.

clear spindle
silver sand
#

It is not showing in basic settings

clear spindle
#

Relogin and check.

silver sand
#

Already

night cloak
#

Should i try installing the game with the link?

lusty lark
#

How should I know what email is this?

silver sand
# lusty lark

Do you modified your version? And by what do you enter?

lusty lark
silver sand
#

I can’t see this in ios

#

E-mail field

lusty lark
#

I have encountered the problem before the old version and newer version problem. Then I updated it in 1.3 then, I want to know what is the email being link. I just want to clarify, I'm just worried if hacker bind his email.

silver sand
#

Ok. Can someone answer why I can’t see e-mail field

cunning ruin
#

Is there a update today?

exotic lake
#

Da faq is this

night cloak
#

Hi, I don't have the update yet (maybe a timing problem) but metro disappeared in the old version (1.2)... Should I just wait for the update?

silver sand
blissful drift
#

Can you bun camper's

silver sand
night cloak
storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @lusty lark.

cunning ruin
#

Is there an update today if yes what is the size

#

Someone answer me please

thin halo
cunning ruin
#

Also when does s17 end

#

@thin halo

silver sand
pure shoal
#

I didn't receive the new update

thin halo
thin halo
#

It’s updating slowly. You will get them sooner or later.

low cape
#

Hey..

#

This is a new update

#

and new season in metro..

#

Yet I can't enter?

#

Can anyone help?

silver sand
robust siren
#

Can I Get The Update link of KR version /

thin halo
#

@low cape Can you send screenshot?

storm flumeBOT
#

We provide community support only for the global English version of PUBG MOBILE here, @robust siren.

low cape
#

Wait.

silver sand
#

Or e-mail

low cape
#

@thin halo There.

thin halo
#

@low cape Metro royale?

low cape
#

Yeah

#

Metro Royal

sick pendant
#

is there a way to contact the developers?

silver sand
thin halo
#

E-mail only.

low cape
#

@thin halo So..

#

What to do?

silver sand
#

PUBG Mobile have a worst customer service. Dislike for you guys 👎

sick pendant
silver sand
sterile mural
#

I have a problem playing when I get off the car the game changes location

clear spindle
#

@sterile mural report it in #old with a video recording.

sterile mural
#

Ok

silver sand
low cape
#

@clear spindle I can't enter metro royal..?

night cloak
#

@celest shadow has update come to be your version normal

silver sand
#

In ios there is no email linkin and wasn’t. I am playing this game more than 2 years and there is was not e-mail linking.

thin halo
#

Can you report them in #old with specified details/evidence along with :

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi/Cellular
▫️ Country

night cloak
#

@thin halo has update come to be your version normal

silver sand
barren hemlock
#

Why cant i even play a match its taking too long ConfusedCat

spark night
#

I didn't get the update 🤬 why ??

noble ether
#

Is the vikendi map getting removed

night cloak
silver sand
clear spindle
#

I do not think so on saying that.

night cloak
#

mu version is on99999 will it be change

#

Says i have the update but nothing changed

thin halo
#

Should be fine once you updated. Just be reminded that changing version on your PUBGM without authorisation is against ToS, @night cloak.

night cloak
#

The thing is for me it said last updated 2 months ago im really confused i dont know whats happening.

clear spindle
#

The email linked feature is in beta, so it is not excepted to have a unlink feature for now. If you have any issues related to the account, contact the in game customer service, @silver sand.

analog fable
#

When will bonus challenge be open?

clear spindle
#

No information on Bonus challenge.

thin halo
#

You will get them sooner or later.

analog fable
night cloak
fathom glade
#

Hello after update the game today i have lost my Control Layout for TPP and FPP and Arena can someone help me please?

thin halo
fathom glade
#

yes sir i have restored my sensativity but Control layout cant be restored.

rugged atlas
#

Still no update

fathom glade
thin halo
#

@fathom glade Just in Arena or include classic too?

dusk gust
fathom glade
thin halo
#

@rugged atlas It will come out sooner or later, @dusk gust.

jaunty bluff
#

server link please 😅

storm flumeBOT
thin halo
#

@jaunty bluff^

jaunty bluff
#

thx

fathom glade
rustic zodiac
#

‏My account has been banned. Please excuse me if I found a mistake. Please lift the ban on my account or reduce the penalty at least. I rely on the method of fair play, but I may be facing some problems, so the account

I ask you to solve a problem as soon as possible because Thank you, PUBG MOBILE

‏The account id
5296531098
‏The name of the account user
بَِرفكت

storm flumeBOT
#

Please do not use languages other than English, @rustic zodiac. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT
#

@rustic zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

thin halo
#

@fathom glade Already checked the layout management in sensitivity settings?

fathom glade
#

is there any chance i can get latest control layout code back?

thin halo
#

Seems like you have to recover them manually, @fathom glade. If you saved your layout code before the update, you might be able to gain it back.

fathom glade
#

i have an old code but it says "Failed" inside the game can you make a new code for it?

thin halo
#

If you make new code, it will only apply to your current layout.

fathom glade
#

same thing happened last update too and someone from PUBG Mobile Reddit have renew the code for me.

fathom glade
ember quest
#

@deft willow just downloaded from official website and the game worked for me try it.

fathom glade
#

@thin halo No i have an old code for my layout but it says failed now, Can you renew it for me?

#

@olive dove Hello after update the game today i have lost my Control Layout for TPP and FPP and Arena have restored to default and i have managed to get my sensitivity only back can someone help me please?

wind summit
#

i want to change the server because i can`t enjoy the game can you please help me my id is :5276401894

terse furnace
thin halo
#

@fathom glade Let's talk in #pubg-mobile . You can send your layout code there.

terse furnace
#

Which type of glach

thin halo
spark night
#

I dont have the update on my play store wtf ??

thin halo
wind summit
thin halo
#

The only way is to wait for 60 days.

mellow whale
#

Hahah

jade nest
# spark night

Try clearing data of play store and then restart your phone.

winter acorn
#

Guys i did wait 1.5 month to metro get updated.. now it is but still i cant enter.. its giving me invatitation error.. it happen after i claimed black envelope.. can anyone help me not advice me to wait ?
ID: 5345761831
Samsuns s9
Turkey
Mobile data

winter acorn
#

I did 5 6 times since 1.5 month no one answer

night cloak
#

I accidentally changed the server to pubg mobile and now I can’t return it back to Europe. Can you help me return it back with this?

ID:5777237989
MEIZU
RUSSIA

#

accidentally help me there is a big ping I can't play there

inner crypt
#

Hello, i was banned for 7 days and reason was illegal purchase uc. I buy uc ingame. All purchases after ban are deducted and also uc from RP.

polar marshBOT
#

@inner crypt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
mellow whale
night cloak
mellow whale
#

Ok, i will try, ty

night cloak
#

friend and I were going to take a zavik and if there is Europe for him, and I have Korea and Japan, then if I take a zavik will it be counted?

night cloak
# night cloak

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements

#

Oh ok

#

friend and I were going to take a zavik and if there is Europe for him, and I have Korea and Japan, then if I take a zavik will it be counted?

#

??

forest dawn
#

After update, my friends have got 90 fps option in the graphics. I don't have that option with me. Is there any specific reasons?

night cloak
forest dawn
#

I have a very high end PC. I play from gameloop 7.1 with rtx 2070 and 244 hz monitor

storm flumeBOT
celest shadow
forest dawn
#

ty

serene walrus
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id5954081886 The name of the account user ūīŕŪē

polar marshBOT
#

@serene walrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sharp thunder
#

I cannot update

5133754646
Wifi
Indonesia
SamsungA50s

night cloak
night cloak
#

?

old vale
#

hello pubg mobile new update my device is good but still not showing in play store Also does not show what could be the reason

winter acorn
night cloak
#

friend and I were going to take a highest rank and if there is Europe for him, and I have Korea and Japan, then if I take a highest rank will it be counted?

night cloak
old vale
#

Okay thanks

#

@night cloak Can you send the website link

long kettle
#

Where’s the melee weapon display that was mentioned in the patch notes?

night cloak
#

I updated my game but the version didnt change

#

help

#

What do you mean by version didnt change?

near folio
#

After update matchmaking is longer even my network is good. After 1-2 min it takes to get into the match. How it will fix ? weary weary

night cloak
#

hello can any body help me

upper frost
#

Is your Bonus working?

night cloak
night cloak
upper frost
#

Is bonus available?

night cloak
#

it is available for some regions

celest shadow
upper frost
near folio
#

But it shows network is bad. But after getting into the match it became 40ms. Fix it

night cloak
night cloak
celest shadow
#

That means someone else still has access to your account, @night cloak. Please contact the customer service in the game for further assistance.

night cloak
#

Can i try by reinstalling the pubg

#

Since you already Updated the game i dont think it will work

fathom glade
#

@celest shadow Hello sir after update i have lost my Control layout of Classic and Arena TPP and FPP as well the latest code i have saved is failed can you renew the code for me?

bronze wadi
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5246253829

The name of the account user (BLACK『CBR』)

polar marshBOT
#

@bronze wadi:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
fathom glade
#

i have new news sir

#

reinstalled the game and now my ARENA layout is fixed but classic is not, is there anyway to get a code from ARENA or copying it to Classic Layout? @thin halo

distant crest
#

I have restarted twice but still its not updating

night cloak
distant crest
#

Bangladesh

#

@celest shadow

night cloak
#

refer subpoint 4.5 in #faq and use a DNS

#

no my another account was also been same but i have only the login nobody have it also shows same update new version

night cloak
dapper cargo
#

where is the update on android..it was supposed to roll out 2 hours ago

night cloak
dapper cargo
#

okay ty

fathom glade
long kettle
barren hemlock
#

I dont want 2 weapons in lobby how do i disable it

#

It shows pan + pistol

#

But i only want pistol-_-

grand summit
#

good day. why can't i enter the metro piano? writes: the difference between the versions of the game .... although my friends are playing now ?!

dusk gust
#

Still don't have update

snow snow
dusk gust
#

From where

snow snow
stark trout
#

I currently see people with ARs on spawn island. How do I get one too?

prime stirrup
#

Already went into the game bam first bug the envelope cutscene crashed my game and now i cant enter it cause of the damn envelope

vital temple
#

No updates available in my pubg mobile what will I do?

#

I am from Bangladesh

vital temple
#

Bangladesh

snow snow
vital temple
#

@snow snow android

snow snow
stark trout
#

I currently see people with ARs on spawn island. How do I get one too?

night cloak
#

help

#

i cant loagin to my account

#

it said loaged inn with newer version

winter acorn
#

Also i had 2 emails from support about my issue solved but it didnt.

night cloak
#

Why my Gameloop emulator is lagging?

feral forge
tired finch
#

@celest shadow a hacker linked his email in my account, I can login to the account but he keeps logging in and idk if he gets mad and does something to my id and gets it banned 😞! I want the email removed asap! Please help me it's S1 account!!!
I contacted the in-game customer care and they say to wait for 60 days for their response 💔 please tell me it can be done sooner by some other method!
I just feel he'll do something bad to my account sooner!!!

feral forge
#

have you updated your game today yet? @night cloak

night cloak
#

@feral forge ive been hacked

#

there is no update avelible

feral forge
faint jolt
#

@feral forge if i use a gfx tool for pubg will i get banned

storm flumeBOT
#

Use of unauthorized third-party software or methods, @faint jolt, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

faint jolt
#

It has 10 mill downloads tho

feral forge
#

they all will get banned.

faint jolt
#

Ah i see ok sure i will stop using it

night cloak
#

@feral forge help

faint jolt
#

Btw nadia

sly wagon
#

How to disable second weapon in lobby i mean pan how to disable it?

faint jolt
#

When is pubg update coming to my device in android indonesia

#

I havent goti t yet

cursive pulsar
#

i have to uninstall game first?

feral forge
cursive pulsar
#

to update it

faint jolt
#

Bruh it wants 940 mb i cant wait that long

night cloak
#

@feral forge they linked their account now i cant loagin

#

it seys i need to update

night cloak
sly wagon
feral forge
night cloak
#

is it today?

sly wagon
#

That should not be that much slow

feral forge
night cloak
#

@feral forge ive been hacked

#

@feral forge no beacuse i cant loagin

faint jolt
night cloak
#

@feral forge is update today and has it alredy been relised in saudi arabia (there is where my hacker is from)??

cursive pulsar
#

why i can't update my game?

cursive oxide
#

@clear spindle remember my report about nsfw profile picture? Is he already been warned or? cause he's still using it.

sly wagon
#

Same. Was with me

feral forge
sly wagon
#

I only got 290mb update

vagrant forum
#

Those applications or "gfx" tools as you may call them, modify the game files which is against the terms of service of PUBG Mobile, @faint jolt.

night cloak
#

@feral forge i know but they are useles ive been trying for 25 days now

winter acorn
#

Guys i did wait 1.5 month to metro get updated.. now it is but still i cant enter.. its giving me invatitation error.. it happen after i claimed black envelope.. can anyone help me not advice me to wait ? Or say its beta still you kay face problems ? I ranked on global top 10 2 times and still i cant enter !!!
ID: 5345761831
Samsuns s9
Turkey
Mobile data

night cloak
#

they just close the chat

clear spindle
#

It has been forwarded, @cursive oxide I'll get back to you once I've further information regarding this.

sly wagon
#

How to disable second weapon in lobby

night cloak
#

in waht countries was tere an update?

cursive pulsar
sly wagon
#

If you didn't get a update

#

Update from taptap

cursive pulsar
sly wagon
feral forge
#

as there's nothing that the in game customer service can do if you do not have access to your social media which is your linked login method to the game. so please do recover your account first. @night cloak

night cloak
#

@feral forge i cant they sey i dont match the data they have

#

ive been trying to prove its my account but they sey the information providet doesnt match

#

coud you please tell me in witch countryes there was update availeble alredy

red hazel
#

i didn't get any update?

#

what's the problem

cursive pulsar
#

same

red hazel
#

is it possible to join room? without update?

#

<@&481161015728406538>

winter acorn
#

Guys i did wait 1.5 month to metro get updated.. now it is but still i cant enter.. its giving me invatitation error.. it happen after i claimed black envelope.. can anyone help me not advice me to wait ? Or say its beta still you kay face problems ? I ranked on global top 10 2 times and still i cant enter !!!
ID: 5345761831
Samsuns s9
Turkey
Mobile data

#

On feedbacks and bugs no reply since yesterday

vagrant forum
#

If the room is hosted on the older version, yes. If it was hosted on the newer version, no.

red hazel
#

then where's the update

#

any solution to update?

vagrant forum
#

If you're one android.

night cloak
#

what countries had an update alredy? @vagrant forum

exotic drum
#

P

red hazel
#

900mb update ot what

vagrant forum
night cloak
#

@vagrant forum Thanks

#

do you also have any idea how i remove hacker from my account?

vagrant forum
#

Do you still have access to your game account?

vagrant forum
night cloak
#

idk mybe im not shure

#

they linked ther twitter account

#

and i cant unlink it

vagrant forum
#

If you have access to at least one of the social media accounts linked to the game account then you can contact the in-game customer service and try to recover the account.

red hazel
#

after downloading that do we need to download all maps and resource again?

night cloak
#

i did but it didnt help

feral forge
#

yes. @red hazel

night cloak
#

they sey i didnt provide matching information

vagrant forum
#

Most likely you will have to download them, @red hazel.

red hazel
#

f

night cloak
#

i think they cant see good on the screanshot beacuse the quality ingame gets worse so they cant see what it seys

vagrant forum
#

Make sure that the provided information is correct. The in-game customer service are the only ones who can help you with your issue, @night cloak.

left void
#

Hey guys i can't get the new update

storm flumeBOT
#

Use of unauthorized third-party software or methods, @faint jolt, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

brazen root
#

sir i cont download maps in pubg can i know why

night cloak
#

and also its not in english but its in my native languige

#

is that the problem?

#

Someone stole my account!
I can’t log into my accoun!

#

beacuse my bank doesnt give recipts in english

left void
#

Why i can't get update anyone help!!!!!

vagrant forum
#

@red hazel, I'm not sure to be honest. You might have to. One thing you may try is to make a copy of the com.tencent.ig folder located in your Android > Data folder.

night cloak
storm flumeBOT
#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

brazen root
#

@night cloak i am trying form that only but download center is not opening

night cloak
#

@brazen root cant help you sorry

brazen root
#

its ok tk you

#

thank you

solid fractal
night cloak
#

@vagrant forum im in now but idk how to provide corect information to customer service

dapper cargo
#

when is the update coming on play store, I don't want to download the apk bc I don't want to get banned for using another version

polar marshBOT
#

@exotic drum:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

left void
#

@vagrant forum what was the link that u just gave me??

clear spindle
#

The update is available on Play Store, @dapper cargo or refer #news.

dapper cargo
#

I know, some of my friends have it but it doesn't say update on my app

manic crest
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5116822436

The name of the account userمَشٰاعل

polar marshBOT
#

@manic crest:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

tired finch
#

a hacker linked his email in my account, I can login to the account but he keeps logging in and idk if he gets mad and does something to my id and gets it banned ! I want the email removed asap! Please help me it's S1 account!!!
I contacted the in-game customer care and they say to wait for 60 days for their response please tell me it can be done sooner by some other method!
I just feel he'll do something bad to my account sooner!!!

iron basin
#

High ping after 1.3 update

#

Before update it was 43 ms

iron basin
#

Now 360ms

muted musk
#

Help get uc back. In the forehead, he offered to open the air cargo, after my consent, the purchase was made immediately, I myself did not touch that area of ​​the screen. Time around 14:40 +2 Ukraine 03/09/2021. I don't need a ghost skull costume. thank

past ice
#

i need help

storm flumeBOT
#

We are unable to provide assistance if you do not ask a question or state a problem, @past ice. Remember to read through #faq before asking questions in the support channels.

past ice
#

I cannot remove the mouse from the screen

#

What to do

worthy viper
#

I cant update from Google play store.I tried reinstalling it but won't work

vagrant forum
night cloak
#

I can't connect WeChat account with my current account.
It says it's already connected

How to disconnect, i already disconnected but it keep say I'm connected

sudden sky
#

My update is not showing in playstore what to do plzz help @support

night cloak
#

@vagrant forum

river spade
#

Anyone else having sound issues in tdms?

sudden sky
#

No

#

I am still waiting for uodate lol

grim eagle
#

@river spade yes

river spade
#

Are they not sending a patch note ? Cant play with the sound glitch.

night cloak
#

Don't chat if not necessary
Go here #pubgm-chat

river spade
#

Im not chatting , im querying.

random ruin
#

did anyone elsa didn't get the V1.3 update?

#

else*

river spade
#

Refresh your app store.

compact fern
#

Why no update

spiral ferry
#

When will the update show on google play store ? im from Egypt and no update available yet.

surreal turtle
#

No achievement showing in crew challenge why?

random ruin
surreal turtle
#

Before update it was like this😫

compact fern
#

Plz do something I am playing tournament and no update

river spade
#

Restart your phone maybe ? @random ruin

red hazel
#

did anyone update from apk?

random ruin
#

I've uninstall and install back, still the same result

red hazel
#

from the give link

random ruin
left void
#

@vagrant forum i guess i shouldn't be afraid of being banned or what??

covert arrow
#

Wher are crew challenge rewards?

surreal turtle
surreal turtle
covert arrow
#

Sad

#

What about if i want to buy something in crew challenge ,like a room card or a rename card?

worthy viper
#

I cant update from Google play store.I tried reinstalling it but won't work

spiral ferry
#

Same here

jade nest
meager pumice
#

Is today update?@jade nest

jade nest
random ruin
#

Still the same, no update

jade nest
devout geode
#

Guys, there is a link in #news, use it...

night cloak
#

Again I am facing this issue after 1.3 update

jade nest
#

Can i know your country?

night cloak
#

India

jade nest
#

Refer to the pinned message of this channel

night cloak
#

Please solve my problem

plush depot
#

Please help.
How to unban my account

polar marshBOT
#

@plush depot:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

whats the website i can chek my recipts on google play

jagged plank
jade nest
night cloak
#

thanks 😉

#

doesnt work

modern crystal
#

fix your game sound smh

void tusk
#

I’m trying to complete deadeye achievements in Solo for the last couple of weeks! After killing more than 3 enemies 50 meters away in single headshots without reloading gun, im in Platinum 3 , I don’t know ehy my mission is not getting completed, please help me

jade nest
vagrant forum
half plume
#

some times video reward is not available in inventory

void tusk
#

@jade nest
Okay

half plume
jade nest
#

Report that issue in #old

night cloak
#

@jade nest doesnt work

jade nest
surreal turtle
jade nest
night cloak
#

why doesnt for me ?

polar marshBOT
#

@scarlet shoal:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

@jade nest can you help me please

stark plank
#

@jade nest The server you selected is experiencing lag or pairing problems.

Can't fix this problem? I closed and opened the game is still the same.

#

Europe server.

jade nest
night cloak
#

@jade nest how do i know witch month i need to pick and what if i had more payments in a single month in the context of : "Please include a screenshot of the oldest payment recipt and payment recipt for the transaction mmade 3 months ago." ?

sacred escarp
#

The new version doesn't appear to me

stark plank
jade nest
red hazel
#

do we need to download map and resource after downloading apk for update?@jade nest

night cloak
#

yes but i cant print it

red hazel
#

pls ans

night cloak
#

i dont understand what they want from me

jade nest
sacred escarp
#

How to download the newversion

red hazel
#

or should I wait for play store update

exotic elm
#

Why there is no blue kill effect in the update?

jade nest
red hazel
#

bro reply me

night cloak
#

k thanks

#

ill let you know if it worked

jade nest
red hazel
#

no I have game from before but I am downloading apk for new version so do I have to again download in game resource?

exotic elm
late creek
#

Anyone got issues with metro royale?

night cloak
#

do i need to send the screenshot of a recipt or just the mesage i got from google play @jade nest

jade nest
night cloak
#

of what?

#

is email i got enof

iron basin
#

Game sfx increase to an enormous amount after 1-2 minutes while playing tdm warehouses.

night cloak
#

it seys the date and order number

jade nest
#

The transaction receipt

night cloak
#

i cant get that from 2019

#

also canthe hacker see what i send in conversation with customer support

potent heath
#

How to update pubg

#

It won't show in play store

dry nest
#

Why this is popping up?? But after clicking OK the game opens... But also I can't see any thing in the downlaods

jade nest
night cloak
#

how does the hacker know my gmail then?

jade nest
#

@potent heath your country?

upper moth
#

Why metro royal is gone?

night cloak
#

he tries to loagin to apple with it

potent heath
orchid dust
#

Where is update.?

iron basin
#

@jade nest i have a cooldown

night cloak
#

Update size?

jade nest
proper terrace
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5158090271

The name of the account user Youssefwageh1

polar marshBOT
#

@proper terrace:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak
#

how do i get old recipt from 2019? @jade nest

dry nest
night cloak
#

i cant provide that

jade nest
#

@dry nest As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

orchid dust
#

Can i change my country religion.? 👻

jade nest
dry nest
night cloak
#

@jade nest yes but where do i see taht

#

that*

jade nest
jade nest
night cloak
#

Update sizze? ffs

tame creek
#

You can search on your Gmail "PUBG" . It might show up. That's how I search them

exotic elm
#

When will u answer me @jade nest

night cloak
#

@jade nest the thing isnt showing up on my screen :v

jade nest
granite timber
#

I not getting option of download or to change graphic

night cloak
#

idk how

jade nest
# orchid dust Yes

You will have to wait for 180D cooldown time to change your region again,it already shows 180D there.

night cloak
#

doesnt work for me

jade nest
granite timber
#

I am unable to download maps

jade nest
#

@granite timber your country?

granite timber
#

@jade nest India

orchid dust
exotic elm
jade nest
jade nest
#

@exotic elm was that available before?

urban osprey
#

Hello

#

I need some help

#

Pleasa

#

Please

jade nest
#

Yes?

dense dock
#

quick question can i get banned for downloading pubg from an alternative appstore other than play store ? and is taptap reliable ?

exotic elm
night cloak
#

is this it @jade nest ?

jade nest
night cloak
#

ok thanks

jade nest
#

But make sure it's the oldest

night cloak
#

yes i hope it is idk tho beacuse i made 3 purchuses in the same day

sour dagger
#

Um my game crashes when i enter. I cant see the new update !!

night cloak
#

do i send the oldest by time?

jade nest
urban osprey
#

Someone can help me?

jade nest
night cloak
#

coud you also tell me if lets sey i woud to use an vpn do i get baned?

dense dock
jade nest
dense dock
#

oh thats nice i didnt knew that exist

#

lemme give it a go ty.

rose kayak
#

Why is it showing "Mission Incomplete"?

urban osprey
#

Guyss

steel wing
#

What time does the new update come out at GMT+1 timezone

urban osprey
#

I want help

#

Quickk please

steel wing
#

@thin halo

#

What time does the new update come out at GMT+1 timezone

dense dock
#

it should be out.

steel wing
#

Not for me yet even tho it should

meager pumice
#

What is with bonus challnge@steel wing

jade nest
dense dock
jade nest
steel wing
#

When I head to that link it says to download a file

meager pumice
#

@jade nest what is with bonus challnge

steel wing
jade nest
meager pumice
#

K

jade nest
# steel wing <@458058001451057161>

That's the link of official website which prompts you to download the apk from website for android.
You can use play store too https://play.google.com/store/apps/details?id=com.tencent.ig

The first and most extraordinary Battle Royals, better than the original.
The best Battle Royale game chosen by over 1 billion players worldwide.
The official PLAYERUNKNOWN'S BATTLEGROUNDS designed exclusively for mobile. Play free anywhere, anytime. PUBG MOBILE delivers the most intense free-to-play multiplayer action on mobile. Drop in, gear ...

steel wing
#

Yeah but when I go to Play Store doesnt seem the update is out

jade nest
#

Try clearing data of playstore and restarting your phone,it might work

steel wing
#

Ok

#

Thanks!

meager pumice
#

Is there any bug with achivments?@jade nest

night cloak
#

thanks!:)

potent heath
#

How do I access these?

#

"Tunes"

jade nest
potent heath
#

How do I get these lobbys?

clear spindle
#

Go to the last page of that.

tame creek
night cloak
#

sorry to bother you again but i have some more questions

steel wing
#

@jade nest still not working

night cloak
#

How to get back my acc, it was connected to twitter and i deleted twitter account so i cant login, but account is still there my friends see that account

jade nest
night cloak
#

if custemer support removes hacker can they change my server, flag, name and uc balance back to normal?

steel wing
north snow
#

When can i Play Metro?

jade nest
steel wing
#

@north snow Metro event has ended.

night cloak
#

Its been 30 days already

jade nest
night cloak
#

Nvm, thanks for help anyway

steel wing
#

So should I delete Pubg Now or no?@jade nest

north snow
#

@steel wing but it come Back

jade nest
ashen finch
#

Hallo
Bitte helfen Sie mir und senden Sie meinen Fall an das angesehene Team, um das Verfahren, das auf meinem Konto durchgeführt wurde, wieder aufzunehmen
Mein Konto wurde aufgrund des automatischen Herunterladens von Malware aufgrund der Anzeigen, die in vielen Anwendungen erscheinen, gesperrt. Ich habe dies nicht bemerkt. Ich bitte das angesehene Team, das Erscheinungsbild meines Kontos wiederherzustellen und mich gemäß dieser Nachricht so schnell wie möglich abzumelden. Ich spreche meinen Fall an Sie.
Geschichte des Verbots
2020/11/22
iD:5306278108 PUBG

storm flumeBOT
#

Please do not use languages other than English, @ashen finch. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

so my name will stay in languege i dont even understand? @jade nest

jade nest
night cloak
#

that sucks 😦

steel wing
#

So If I want it now I must delete the game and install thru apk?

polar marshBOT
#

@ashen finch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

north snow
#

@steel wing when can you play metro again?

jade nest
clear spindle
#

You don't have to uninstall the previous version, @steel wing.

steel wing
#

@north snow there is no news that the event will come back stay tuned to the incoming updates.

jade nest
night cloak
#

lol sence i was hacked im not spending a cent on this game @jade nest

steel wing
#

Thanks

north snow
#

I dont get Update F

steel wing
#

Can you send the link?@clear spindle

night cloak
#

can they at lest change my server from middle east to eu ? i dont want to play there but i need to wait for 50 days? @jade nest

clear spindle
#

It's there in #news, @steel wing.

north snow
#

In Germany There is No Update in Playstore @jade nest

steel wing
#

Oh thanks

night cloak
clear spindle
north snow
#

Hm But its apk

night cloak
#

that sucks omg i want to cry @clear spindle

red hazel
#

when update in play stor?

clear spindle
#

The update is already out.

north snow
#

Not in my country

clear spindle
night cloak
covert arrow
#

What about to buy something in crew challenge like room card or renamecard?

modest anvil
#

guys the new update on gameloop emulator has alot of bugs how to fix it?

tame creek
storm flumeBOT
onyx briar
#

what to do if update still not showing for google play

night cloak
#

@tame creek thanks 😦

pale pivot
night cloak
#

update link

pale pivot
#

Is it gonna help with me updating

#

Ok

brittle bloom
#

When will new update come to emü ?

night cloak
#

@pale pivot yeah

#

i had 8k uc when i got hacked and he used all of it while i was ofline for stuff i didnt want

brittle bloom
#

When will new update come to emü ?

brisk bronze
#

so i just updated and have lost literally all my settings. yes i did save the ones i could have saved. i dont want to spend another day making another controls and the exact sensitivity numbers. is there absolutely anyway to get them back?

potent heath
#

I still can't update the game

potent heath
cloud rampart
tacit night
#

Why is there no new map ?

cloud rampart
clear spindle
clear spindle
tacit night
#

Ohh

cloud rampart
#

+April

clear spindle
#

It should start from March 17th.

potent heath
#

@clear spindle in the playstore is the new update called hundred rhythms?

clear spindle
#

@kindred egret try downloading the apk file. Link in #news.

night cloak
#

Where is karakin map bishesh

potent heath
#

Lmao

mortal jolt
#

Help

kindred egret
#

legend

mortal jolt
#

I just want to play 1 game

#

Please

potent heath
#

🤣

valid void
#

Hi , I received a new massage from the costumers service of pubg mobile

brisk bronze
#

so i just updated and have lost literally all my settings. yes i did save the ones i could have saved. i dont want to spend another day making another controls and the exact sensitivity numbers. is there absolutely anyway to get them back?

final cloak
#

Stop trolling or we will moderate you

valid void
#

Hello soldier, Thank you for emailing us. We can see that you need our help regarding an account hacking issue. Some of the information you provided is incorrect. In order to assist you further, we ask that you provide us with the details requested above so that we can conduct further investigation. We will be happy to assist you. Please feel free to contact us if you need any assistance in the future. Warm greetings, Miranda M. משחקי המגרש הניידים של PLAYERUNKNOWN

long kettle
# mortal jolt Help

Lol maybe in the future your son will play this game just keep it going 😂

valid void
#

What that means

#

And what should I write again to them I am sure about that information that I send

night cloak
#

Gameloop dose not want to install on my pc

storm flumeBOT
mortal jolt
#

I have forgotten all meaning in life

#

I just want to play 1 game

clear spindle
#

Okay.

rugged atlas
#

It's been so long still got no update

night cloak
#

Guys, someone hacked my account and put an email on my account

brisk bronze
#

so i just updated and have lost literally all my settings. yes i did save the ones i could have saved. i dont want to spend another day making another controls. is there absolutely anyway to get them back?

mortal jolt
#

Good job

clear spindle
mortal jolt
#

I don't think there is anyway to get them back..

brisk bronze
#

f

night cloak
#

I contacted in game support but they keep asking for a receipt, what should i do?

brisk bronze
#

goodbye to my perfected control setup

rugged atlas
#

Why no update does anybody knows

clear spindle
#

Could you try contacting the in game customer service, @brisk bronze ?

night cloak
#

In TDm I am hearing boosted sound.... glitch?

clear spindle
#

@mortal jolt let's not troll in here.

#

@night cloak please contact the in game customer service.

potent heath
# clear spindle Yes.

Can i use it temporarily but is it gonna say account logged in to another version because i dont want any problems

brisk bronze
normal jackal
#

I tried logging into my account, and this pops up when i try to login via email. I try sending verification codes and reset password things to my email but it’s not showing up.

night cloak
#

Did the newest pubgm version roll out for Andoir users yet?

potent heath
rugged atlas
#

@night cloak no

night cloak
#

Well alot of android user still dont have the newest version downloaded, because its not showing that they can update the game.

clear spindle
sour dagger
#

Do we need to install these?

rugged atlas
#

I didn't get the update till now

clear spindle
#

@rugged atlas try later or check #news.

clear spindle
oak orbit
#

The apk that comes from the play store is coming with update 1.2.0

clear spindle
rugged atlas
#

Its harmful for device 😑

brisk bronze
worthy viper
#

Ayo when is the update coming to play store

clear spindle
normal jackal
#

The account is hacked, the only thing i had access to, to log in was the email.

clear spindle
rugged atlas
#

Check ss@clear spindle

clear spindle
surreal turtle
#

Will it give back achievement in crew like last times.
Top to crew kind of?

mossy pilot
#

how to unlink phone num i bought acc <@&481161015728406538> ?

worthy viper
deep phoenix
#

Where to download IOS update

clear spindle
#

No, we cannot help you with the issue as you've violated the TOS of PUBG MOBILE, @mossy pilot.

#

No need to mention the moderator role for these.

feral forge
clear spindle
deep phoenix
#

There is no update in app store

long kettle
jade nest
rugged atlas
#

This game is bugged

storm flumeBOT
#

Hello, @rugged atlas!

Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.

Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.

Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.

deep phoenix
#

Ok thanks I fixed it

night cloak
#

i want to be moderator here
i was moderator in pubg mobile algeria & pubg mobile egypt
<@&481161015728406538>

rugged atlas
#

@deep phoenix how

clear spindle
deep phoenix
#

It suddenly appeared "Update"

surreal turtle
#

@jade nest I'm talking about this🙄

mossy pilot
deep phoenix
#

For Android i just installed on apk that someone shared it here

remote wing
#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 540741599 The name of the account user 《SWAT》O''22

polar marshBOT
#

@remote wing:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mossy pilot
#

have u guys give back paraoh set we dont buy acc

clear spindle
jade nest
ripe flicker
#

🤷‍♂️🤷‍♂️

rugged atlas
#

@jade nest when will crew registration start

lilac fulcrum
#

wheres my update:/

jade nest
jade nest
ripe flicker
surreal turtle
#

@jade nest 😭🙄

jade nest
lilac fulcrum
#

@jade nest do i just download apk

jade nest
lilac fulcrum
#

i got it thank you

night cloak
#

Hello Pubg Mobile Where Is Blue Blood Damage Effect

#

@lime juniper

#

It's been 10+ hours

#

Where is my update

#

You Availabled In Beta Version But Not In GLOBAL Why 😭

#

@night cloak where are you From

#

Bangladesh

#

He Gives The link of Update

#

but I don't have pubg ban in my country?

#

@night cloak Check Playstore

#

Once bro

#

Bruh

#

I got muted for no reason

vagrant forum
night cloak
#

This bot is idiot

night cloak
#

Click the link

#

@night cloak do one thing Create a new gmail And update it

vagrant forum
night cloak
#

Karliya sab kuch

#

Nahi hota

storm flumeBOT
#

Please do not use languages other than English, @night cloak @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak
#

BRUH

#

@night cloak which device

night cloak
#

@vagrant forum When will it comes
Blue Blood EFFECT

#

Wait for Tomorrow

#

Blue blood effect must needed

vagrant forum
#

No information. Besides I don't even recall a blue hit effect on beta.

night cloak
#

It's a glacier thingy for students and poor

#

It not available

#

:)

#

😭

#

@vagrant forum no man it's Blue Bloodd not hit effect

#

Like green blood

storm flumeBOT
#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.