#questions | PUBG MOBILE | Page 1257

haughty rock Mar 6, 2021, 4:35 PM

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Whats happening here

modest kernel Mar 6, 2021, 4:35 PM

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I'm fan Justin Bieber fan and his killed me with a smoke granade 😦

haughty rock Mar 6, 2021, 4:35 PM

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Please talk unrelated chats in general chats

green orchid Mar 6, 2021, 4:36 PM

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hahahah

modest kernel Mar 6, 2021, 4:36 PM

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But i need support and this channel is for support no ?

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Aqib i love u

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You are gold V

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I control spanish english arabic urdu suahili

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I have more accounts don worry

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dont

green orchid Mar 6, 2021, 4:38 PM

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i need help

storm flumeBOT Mar 6, 2021, 4:38 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @green orchid. Remember to read through #faq before asking questions in the support channels.

green orchid Mar 6, 2021, 4:38 PM

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right now

rustic inlet Mar 6, 2021, 4:39 PM

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😜

fallow mason Mar 6, 2021, 4:40 PM

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@haughty rock @modest kernel Avoid Chatting here . Move to #chat

livid plover Mar 6, 2021, 4:42 PM

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Hello, is this is the place where I can ask my doubts?

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About pubgm

fallow mason Mar 6, 2021, 4:43 PM

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@livid plover Yes.

haughty rock Mar 6, 2021, 4:43 PM

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@livid plover yes

livid plover Mar 6, 2021, 4:43 PM

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May I know the function of anti - aliasing?

modest kernel Mar 6, 2021, 4:43 PM

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@livid plover yes

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Anti aliasing is for anti aliasing

green orchid Mar 6, 2021, 4:44 PM

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i need help!

livid plover Mar 6, 2021, 4:44 PM

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Bruh..I mean some function or advantages of enabling it

haughty rock Mar 6, 2021, 4:44 PM

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@green orchid state your problem

livid plover Mar 6, 2021, 4:44 PM

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:(

hallow gulch Mar 6, 2021, 4:45 PM

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livid plover Bruh..I mean some function or advantages of enabling it

it helps make the graphics smooth, but it consumes more battery.

livid plover Mar 6, 2021, 4:45 PM

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hallow gulch it helps make the graphics smooth, but it consumes more battery.

Does it help to render the objects which r far..Like in case of people sniping

haughty rock Mar 6, 2021, 4:45 PM

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Can anyone tell the solution of my problem

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Which i stated above

modest kernel Mar 6, 2021, 4:46 PM

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What is your problem Aqib?

hallow gulch Mar 6, 2021, 4:47 PM

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Render distance is limited for everyone, enabling it won't extend the view. Though, it will help make objects smoother.

livid plover Mar 6, 2021, 4:47 PM

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hallow gulch Render distance is limited for everyone, enabling it won't extend the view. Thou...

Oh thanks, I was confused

hallow gulch Mar 6, 2021, 4:47 PM

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haughty rock Can anyone tell the solution of my problem

Could you please state your issue again ?

haughty rock Mar 6, 2021, 4:47 PM

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suspicious

hallow gulch Mar 6, 2021, 4:47 PM

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You may enable it and see what difference it makes.

haughty rock Mar 6, 2021, 4:48 PM

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I contact in game services and this is there response

green orchid Mar 6, 2021, 4:48 PM

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oee

haughty rock Mar 6, 2021, 4:48 PM

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Can my rank which is shown as unranked in which i am pushing rank is display on monday or not

livid plover Mar 6, 2021, 4:48 PM

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I didn't find any difference through other than the lag, nvm it helped me as well to render some far objects

green orchid Mar 6, 2021, 4:48 PM

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my friend wanted to kill but i killed him first

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i want my merit back.

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fast.

haughty rock Mar 6, 2021, 4:48 PM

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modest kernel Mar 6, 2021, 4:50 PM

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Aqib

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You want play in pc?

fallow mason Mar 6, 2021, 4:50 PM

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@green orchid You can't get back your Merit . Play Some Matches to overcome it.

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@modest kernel Do not chat here. Use #chat

haughty rock Mar 6, 2021, 4:51 PM

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Please asnwer to mine statement

modest kernel Mar 6, 2021, 4:51 PM

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@modest kernel i want help aqib

night cloak Mar 6, 2021, 4:51 PM

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@green orchid You will not get back merit as you have killed your teammate. When someone try to kill you, just get away from them.

hallow gulch Mar 6, 2021, 4:52 PM

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You shouldn't have killed them, if you were killed, the same punishment would've been applied to them. Avoid doing so next time.

modest kernel Mar 6, 2021, 4:52 PM

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@night cloak this not sense, if in case the teammate follow me till kill me?

night cloak Mar 6, 2021, 4:53 PM

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@modest kernel If they kill you, you can report them to reduce their merit points. I highly recommend avoiding such teammates.

modest kernel Mar 6, 2021, 4:53 PM

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@hallow gulch i lost points :/

haughty rock Mar 6, 2021, 4:53 PM

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Anyone answer to me

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Is this is support channel i think soo

night cloak Mar 6, 2021, 4:53 PM

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@haughty rock Could you share a screenshot of the leaderboard where it is showing you are not ranked?

haughty rock Mar 6, 2021, 4:54 PM

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Yes of course

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I am just asking whether on monday mine rank is shown as in game services replied to me

green orchid Mar 6, 2021, 4:55 PM

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hahahah true

night cloak Mar 6, 2021, 4:55 PM

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@modest kernel You can avoid going off topic here.

green orchid Mar 6, 2021, 4:55 PM

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so if the teammate follows me, what sould i do mister Gandhi

night cloak Mar 6, 2021, 4:56 PM

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@haughty rock Looks like your ranking is undergoing a security inspection/ you are not in top 1000.

hallow gulch Mar 6, 2021, 4:56 PM

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Just stay away from them, you may report them in-game if they manage to kill/damage you.

haughty rock Mar 6, 2021, 4:56 PM

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I know

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But i ask how much is required to rank me

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In game services did not give me the answer to mine statment

livid plover Mar 6, 2021, 4:57 PM

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Just see there face n cloths..If u find them toxic leave the match before u enter the plane

night cloak Mar 6, 2021, 4:57 PM

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Once the security inspection is finished and you make it to top 1000, it will show your results, @haughty rock.

jolly forge Mar 6, 2021, 4:58 PM

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@night cloak can you check you DM

night cloak Mar 6, 2021, 4:58 PM

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@jolly forge Sure.

modest kernel Mar 6, 2021, 4:58 PM

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want*

jolly forge Mar 6, 2021, 4:58 PM

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@night cloak thanks

haughty rock Mar 6, 2021, 4:58 PM

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@night cloak but how much time is taken i am asking this from you

night cloak Mar 6, 2021, 4:58 PM

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@haughty rock There’s no ETA, unfortunately.

haughty rock Mar 6, 2021, 4:59 PM

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@night cloak please dont say this😭

night cloak Mar 6, 2021, 4:59 PM

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@rapid bramble Please use #discord.

haughty rock Mar 6, 2021, 4:59 PM

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Season is going to be end

night cloak Mar 6, 2021, 5:00 PM

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Unfortunately, that’s how it is. MeowSad

gritty glade Mar 6, 2021, 5:06 PM

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Please Bring Back Original RP system in next Season.
ELITE crates Achivements and much more

hallow gulch Mar 6, 2021, 5:08 PM

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gritty glade Please Bring Back Original RP system in next Season. ELITE crates Achivements an...

You may share your feedback in #old.

valid void Mar 6, 2021, 5:10 PM

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Hi what I should do now,the hacker update the game to a new version

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The costumers service didn’t answer me yet

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I can’t login now

haughty rock Mar 6, 2021, 5:11 PM

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@valid void wait for 1.3 update your game will automatically login

valid void Mar 6, 2021, 5:11 PM

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You sure about that?

haughty rock Mar 6, 2021, 5:11 PM

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Until this problem will not be solved

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@valid void yup😁

valid void Mar 6, 2021, 5:12 PM

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Also if he did that by unlegal way

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?

haughty rock Mar 6, 2021, 5:12 PM

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@valid void i cant understand

valid void Mar 6, 2021, 5:13 PM

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I think that he change the data of the sitting of the game

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I mean he update the game by an application

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Not from the game

night cloak Mar 6, 2021, 5:17 PM

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@valid void Yes. They modified some game version file named Src.

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There’s no guarantee if it will be fixed with an upcoming update but it’s worth waiting.

night cloak Mar 6, 2021, 5:17 PM

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haughty rock <@816827767563223041> wait for 1.3 update your game will automatically login

When it updates he will change the version again what is the point?

hallow gulch Mar 6, 2021, 5:18 PM

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Which is why we recommend you change your login details, to prevent them from accessing your account again.

jagged ginkgo Mar 6, 2021, 5:20 PM

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Is it possible to unlink your email/change it to a new one. I changed my email but I still want the extra security

lime aspen Mar 6, 2021, 5:20 PM

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Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5504663800

The name of the account userگــرارē

polar marshBOT Mar 6, 2021, 5:20 PM

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@lime aspen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 6, 2021, 5:21 PM

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@jagged ginkgo Unfortunately, it is not possible as of now. Long time no see. blobamused

jagged ginkgo Mar 6, 2021, 5:21 PM

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No worries, haha yeah nice to see you yeahboy

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Why did you leave ? :((

night cloak Mar 6, 2021, 5:22 PM

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:/

jovial steppe Mar 6, 2021, 5:25 PM

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hi can i talk to any admin on here ?

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@night cloak

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@night cloak hi can i chat with you i have been badned for no reson ima streamer also i have spending lot of money on my account now i went on my account i see it give me 10 years ban for what ? can you try to help me if no im going to get other way to get my right back thanks

polar marshBOT Mar 6, 2021, 5:27 PM

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@jovial steppe:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

celest shadow Mar 6, 2021, 5:28 PM

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Please use #media to share PUBG MOBILE-related images, videos or fan-art, @robust inlet.

long halo Mar 6, 2021, 5:29 PM

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@celest shadow HI DUDE
how are you /

robust inlet Mar 6, 2021, 5:29 PM

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@celest shadow sorry

long halo Mar 6, 2021, 5:29 PM

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im streamer in iplay pubg m

weak atlas Mar 6, 2021, 5:30 PM

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@night cloak hi can i chat with you i have been badned for no reson ima streamer also i have spending lot of money on my account now i went on my account i see it give me 10 years ban for what ? can you try to help me if no im going to get other way to get my right back thanks

polar marshBOT Mar 6, 2021, 5:30 PM

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@weak atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hallow gulch Mar 6, 2021, 5:33 PM

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long halo im streamer in iplay pubg m

Yes ? Do you wish to apply for the content creator role or could it be something else you require assistance in ?

long halo Mar 6, 2021, 5:33 PM

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no i want ask for my acc

celest shadow Mar 6, 2021, 5:34 PM

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Please refer to subpoint 2.12 in #faq for further information, @long halo.

long halo Mar 6, 2021, 5:34 PM

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celest shadow Please refer to subpoint 2.12 in <#638363268565565461> for further information, ...

i want speak whith you

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on dm

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if you can

celest shadow Mar 6, 2021, 5:35 PM

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I will not be able to help you regarding account suspensions either way.

long halo Mar 6, 2021, 5:35 PM

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im streamer

celest shadow Mar 6, 2021, 5:36 PM

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Please use the File Claim option to appeal to your suspension, @long halo.

deft birch Mar 6, 2021, 5:36 PM

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Hello ,, where can I get Patch Notes of the new Update??

undone isle Mar 6, 2021, 5:37 PM

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i want to unLink phone number from my account pLease HeLp😢😢

celest shadow Mar 6, 2021, 5:37 PM

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You may keep an eye out for #news, @deft birch. The patch notes for the latest update will be posted there soon.

long halo Mar 6, 2021, 5:37 PM

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just secnd iwant speak you in dm if you can

celest shadow Mar 6, 2021, 5:37 PM

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undone isle i want to unLink phone number from my account pLease HeLp😢😢

You cannot unlink your e-mail or phone number at the moment.

long halo Mar 6, 2021, 5:37 PM

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just secnd

celest shadow Mar 6, 2021, 5:37 PM

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long halo just secnd iwant speak you in dm if you can

Very well. My direct messages are open.

undone isle Mar 6, 2021, 5:38 PM

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celest shadow You cannot unlink your e-mail or phone number at the moment.

i can change my third Link emaiL with trick 🙂 but Dont know how to unLink phone number🙂

celest shadow Mar 6, 2021, 5:38 PM

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undone isle i can change my third Link emaiL with trick 🙂 but Dont know how to unLink phone...

That is because you cannot change or unlink them at the moment.

deft birch Mar 6, 2021, 5:39 PM

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celest shadow You may keep an eye out for <#481197473403240451>, <@528700861816504332>. The pa...

We are in Just 3 days before the Update , so what about Metro Royale، Will it come back again in S18 ?

celest shadow Mar 6, 2021, 5:40 PM

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deft birch We are in Just 3 days before the Update , so what about Metro Royale، Will it co...

A new chapter will start for Metro Royale. Stay tuned.

undone isle Mar 6, 2021, 5:40 PM

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celest shadow That is because you cannot change or unlink them at the moment.

Yep pubg customer service has annoying ai msges which make me angry ... PLs contact with devs and do something with ai msgers

deft birch Mar 6, 2021, 5:40 PM

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celest shadow A new chapter will start for Metro Royale. Stay tuned.

Sounds good, thank you

celest shadow Mar 6, 2021, 5:40 PM

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undone isle Yep pubg customer service has annoying ai msges which make me angry ... PLs cont...

Feel free to provide your feedback and suggestions for the game in #old.

night cloak Mar 6, 2021, 5:47 PM

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Can someone help me?i get 007b eror when i try open pubg windows 10

sick shale Mar 6, 2021, 5:47 PM

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Emulator?

night cloak Mar 6, 2021, 5:48 PM

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No emulator. Just for pc

fluid whale Mar 6, 2021, 5:48 PM

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Can you help me to unblock my account because I did not cheat and did not break the rules
And asking for the file did not help me because their answers are repetitive and rejected
My account is 5434867755

sick shale Mar 6, 2021, 5:48 PM

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night cloak No emulator. Just for pc

This is PUBG MOBILE server

night cloak Mar 6, 2021, 5:49 PM

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Sad... where i can post to get some help? Im new and want to play

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Ask in discord.gg/battlegrounds @night cloak

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Im feel so old. Where is that?

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Click on it.

fluid whale Mar 6, 2021, 5:50 PM

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hope can you hellp me?

night cloak Mar 6, 2021, 5:50 PM

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Yes?

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I tey click i use a phone dosent work sad

fluid whale Mar 6, 2021, 5:50 PM

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Can you help me to unblock my account because I did not cheat and did not break the rules
And asking for the file did not help me because their answers are repetitive and rejected
My account is 5434867755

sick shale Mar 6, 2021, 5:50 PM

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@night cloak I'll send it in direct messages.

night cloak Mar 6, 2021, 5:51 PM

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Ty wait for it and sorry for bad section👍

polar marshBOT Mar 6, 2021, 5:51 PM

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@fluid whale:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

green orchid Mar 6, 2021, 6:06 PM

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I need help

storm flumeBOT Mar 6, 2021, 6:06 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @green orchid. Remember to read through #faq before asking questions in the support channels.

sick shale Mar 6, 2021, 6:07 PM

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@green orchid What's wrong?

fast pendant Mar 6, 2021, 6:08 PM

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what does it mean?

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sick shale Mar 6, 2021, 6:12 PM

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Contact customer service from login screen

fast pendant Mar 6, 2021, 6:13 PM

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tell them what?

sick shale Mar 6, 2021, 6:14 PM

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Tell them your problem

night cloak Mar 6, 2021, 6:19 PM

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Any help, im ios user and after some1 hacked my acc now I getting this message, help because that hacker can log in my acc and after 7 days he will be able to unlink one of my logging platforms and add his own

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Any help from anyone pls

empty quiver Mar 6, 2021, 6:23 PM

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Hello

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I need help

storm flumeBOT Mar 6, 2021, 6:24 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @empty quiver. Remember to read through #faq before asking questions in the support channels.

empty quiver Mar 6, 2021, 6:24 PM

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My account banned for 90 and im willing to pay

polar marshBOT Mar 6, 2021, 6:24 PM

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@empty quiver:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

glacial drift Mar 6, 2021, 6:24 PM

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Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id

The name of the account user

polar marshBOT Mar 6, 2021, 6:24 PM

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@glacial drift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fast pendant Mar 6, 2021, 6:28 PM

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i want to change the password for the email in the game but it doesn’t send me code

wicked plover Mar 6, 2021, 6:29 PM

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Can anyone play with me I don’t have any guy’s 😞

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51265138013

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This is my pubg ID

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I don’t have any friends

versed sonnet Mar 6, 2021, 6:36 PM

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@wicked plover ask in #activities.

low solar Mar 6, 2021, 6:37 PM

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Can you get from rp 60 to rp 100 just from the missions in week 8?

low solar Mar 6, 2021, 6:37 PM

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wicked plover Can anyone play with me I don’t have any guy’s 😞

What tier??

worldly garden Mar 6, 2021, 6:40 PM

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I need help😭

low solar Mar 6, 2021, 6:41 PM

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worldly garden I need help😭

What's wrong

worldly garden Mar 6, 2021, 6:43 PM

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My acompte is ban 3 month and pubg say me you are bcp you pay uc in another website

polar marshBOT Mar 6, 2021, 6:43 PM

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@worldly garden:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 6, 2021, 7:00 PM

#

Sooo any help or no1 can help me ?? I had spend so much $ and time any solution??

normal jackal Mar 6, 2021, 7:00 PM

#

I have a question.

mortal apex Mar 6, 2021, 7:12 PM

#

night cloak Sooo any help or no1 can help me ?? I had spend so much $ and time any solution?...

You will need to wait for the next update. For further information,you can try to contact the Customer Service.

#

Sure,what's about, @normal jackal?

night cloak Mar 6, 2021, 7:14 PM

#

What if that hacker unlink one of my logging options and put his own ??

mortal apex Mar 6, 2021, 7:14 PM

#

night cloak What if that hacker unlink one of my logging options and put his own ??

Contact the Customer Service.

normal jackal Mar 6, 2021, 7:14 PM

#

So if you connect your account through Game Center can whoever hack your account unlink it?

#

I’ve tried logging in through my Game Center and it only brings me to the create a character

night cloak Mar 6, 2021, 7:16 PM

#

normal jackal I’ve tried logging in through my Game Center and it only brings me to the create...

The hacker can unlink it if they want

normal jackal Mar 6, 2021, 7:16 PM

#

🤦🏻‍♀️

#

But the email that you used to link your account can they also unlink that?

magic mica Mar 6, 2021, 7:17 PM

#

Hi i just wanna ask about somthing real quick

Can i remove my facebook frineds in game?

#

They don't play the game so i wanna delete them

mortal apex Mar 6, 2021, 7:17 PM

#

magic mica Hi i just wanna ask about somthing real quick Can i remove my facebook frineds ...

You need to remove your friends via Facebook.

magic mica Mar 6, 2021, 7:18 PM

#

I don't want to they are like family you know

#

Is there any other way to do it?

#

One of them didn't played in 700 days

#

I don't like having them

mortal apex Mar 6, 2021, 7:19 PM

#

Unfortunately,you cannot delete them in-game,since you did log with Facebook.

onyx dagger Mar 6, 2021, 7:19 PM

#

You can try unlinking your Facebook account then.

magic mica Mar 6, 2021, 7:19 PM

#

Then link it in another facebook account?

onyx dagger Mar 6, 2021, 7:19 PM

#

And then link your Game account with any other Social Media account.

#

Yeah.

magic mica Mar 6, 2021, 7:19 PM

#

I wanna link it in google

onyx dagger Mar 6, 2021, 7:19 PM

#

Google Play Games then.

magic mica Mar 6, 2021, 7:19 PM

#

But my avatar gets blury

#

It loses all it's datails

onyx dagger Mar 6, 2021, 7:20 PM

#

Blurry?

buoyant fractal Mar 6, 2021, 7:20 PM

#

I'm contacting CS since yesterday regarding an issue in my account, but no replay yet. Spent more than 5k on my account and now I don't get any support. PUBG M please pay attention to you customers 💔

onyx dagger Mar 6, 2021, 7:20 PM

#

Make sure that the picture which you keep as your profile picture for your Google account is of high quality.

storm flumeBOT Mar 6, 2021, 7:20 PM

#

Please refer to subpoint 5.4 in #faq for further information, @buoyant fractal.

magic mica Mar 6, 2021, 7:21 PM

#

I'll be back @onyx dagger

onyx dagger Mar 6, 2021, 7:21 PM

#

Okay.

normal jackal Mar 6, 2021, 7:21 PM

#

?

onyx dagger Mar 6, 2021, 7:21 PM

#

Yes?

onyx dagger Mar 6, 2021, 7:22 PM

#

normal jackal But the email that you used to link your account can they also unlink that?

It is not possible to unlink the linked email at the moment, as it is in the BETA version. So, nothing to worry about that.

magic mica Mar 6, 2021, 7:22 PM

#

I'm back

#

So i just changed my avatar now

normal jackal Mar 6, 2021, 7:23 PM

#

Okay good. Then some how i can get my account back if i remember my password & email?

onyx dagger Mar 6, 2021, 7:23 PM

#

Now wait patiently for it to get refreshed.

magic mica Mar 6, 2021, 7:23 PM

#

#

Look the original and in game

onyx dagger Mar 6, 2021, 7:23 PM

#

Is it hacked at the moment, @normal jackal?

#

Well, as you have changed it just a couple of minutes ago, you may wait patiently for it to get refreshed, @magic mica.

magic mica Mar 6, 2021, 7:24 PM

#

Everyone having this problem

magic mica Mar 6, 2021, 7:24 PM

#

onyx dagger Well, as you have changed it just a couple of minutes ago, you may wait patientl...

The picture before this i changed it before a year

night cloak Mar 6, 2021, 7:24 PM

#

Soo the best solution for me is to change base.pak which is illegal because your game is pro-hacker/scammer

onyx dagger Mar 6, 2021, 7:25 PM

#

What do you mean, @night cloak? Tampering with the Game files can lead to a suspension of your Game account.

night cloak Mar 6, 2021, 7:26 PM

#

Yes i know, because that I said “illegal “

onyx dagger Mar 6, 2021, 7:26 PM

#

Which = not allowed.

normal jackal Mar 6, 2021, 7:26 PM

#

Yeah it’s hacked at the moment. @onyx dagger

onyx dagger Mar 6, 2021, 7:27 PM

#

And do you have the access to your Game account, @normal jackal?

night cloak Mar 6, 2021, 7:27 PM

#

I sending now in game support my payment transactions, hope that will help

normal jackal Mar 6, 2021, 7:28 PM

#

Yeah.

onyx dagger Mar 6, 2021, 7:28 PM

#

First of all, @night cloak, may I know what is the issue?

normal jackal Mar 6, 2021, 7:28 PM

#

But i think they unlinked it because every time i log in it brings me to the create a character

night cloak Mar 6, 2021, 7:28 PM

#

#

Here is my isue

#

Issue*

storm flumeBOT Mar 6, 2021, 7:28 PM

#

Please contact the customer service via the in-game settings for further assistance, @normal jackal.

night cloak Mar 6, 2021, 7:29 PM

#

@onyx dagger

storm flumeBOT Mar 6, 2021, 7:29 PM

#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

night cloak Mar 6, 2021, 7:31 PM

#

I am at this very moment @storm flume . I hope this will end soon because I have one week till that hacker will be able to unlink one of my logging platforms and put his own

onyx dagger Mar 6, 2021, 7:31 PM

#

Kindly contact them, and state your issue. And then, wait patiently for their response. Let's hope for the best!

jolly forge Mar 6, 2021, 7:38 PM

#

Desktop_Screenshot_2021.03.06_-_21.37.01.72.png

#

what is this ?

sick shale Mar 6, 2021, 7:41 PM

#

Visual bugs, Restart the game

half temple Mar 6, 2021, 7:59 PM

#

Hello,
What is the difference between smooth and balanced?

full bane Mar 6, 2021, 8:06 PM

#

Screenshot_20210306_220529_com.tencent.ig.jpg

#

Lol

#

<@&481161015728406538>

sick shale Mar 6, 2021, 8:07 PM

#

@full bane What's the problem? And please don't mention Moderator role unless there's an emergency situation in this server.

full bane Mar 6, 2021, 8:07 PM

#

Oh

#

Ok

#

But i log out on my acc to login on my facebook account

#

And i restat the game

#

And show me this

jolly forge Mar 6, 2021, 8:08 PM

#

sick shale Visual bugs, Restart the game

the accoung got hacked and after this i saw all this

storm flumeBOT Mar 6, 2021, 8:08 PM

#

Please contact the customer service via the in-game settings for further assistance, @jolly forge.

full bane Mar 6, 2021, 8:08 PM

#

I have 2 accouny

sick shale Mar 6, 2021, 8:08 PM

#

@full bane Restart one more time and make sure you have a stable internet connection

full bane Mar 6, 2021, 8:08 PM

#

Oh ok

#

Wait

#

Don t work i reinstall the game

#

:(

sour elbow Mar 6, 2021, 8:23 PM

#

Merhabaa

#

Pubg mobile hesabım başkası tarafından giriş yapılıyor.

#

Sezondan beri kullandığım hesap. İsmimi değiştirdi bütün arkadaşlarımı sildi . Üç harcadi . Yardımcı olacak bir kişi bile yetkili bulamadım .

smoky herald Mar 6, 2021, 8:26 PM

#

#

Ban 10years because i opend the account with dual space app

polar marshBOT Mar 6, 2021, 8:26 PM

#

@smoky herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

storm flumeBOT Mar 6, 2021, 8:26 PM

#

Please do not use languages other than English, @sour elbow. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

sour elbow Mar 6, 2021, 8:30 PM

#

Mu pubg mobile account is Boeing logged in by someone else . In summary , he is trying to steal my account. He changed my name in the game . Your assistance in this matter is an urgent request .

surreal axle Mar 6, 2021, 8:32 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account:5196263140
The name of the account

user:『TMX』ASMIR

polar marshBOT Mar 6, 2021, 8:32 PM

#

@surreal axle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lament sierra Mar 6, 2021, 8:46 PM

#

i Have an issue please

#

there is any supporter here?

hallow gulch Mar 6, 2021, 8:47 PM

#

How can we assist you ?

sick shale Mar 6, 2021, 9:16 PM

#

Looks like it's a problem from Facebook and will be fixed soon as mentioned in the end.

polar marshBOT Mar 6, 2021, 9:18 PM

#

@twin harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

fleet ibex Mar 6, 2021, 9:18 PM

#

What’s better: Skorpion or P18C?

#

For pistols quick match

sick shale Mar 6, 2021, 9:20 PM

#

Both are good and it's up to you, Try asking in #pubg-mobile.

fleet ibex Mar 6, 2021, 9:20 PM

#

Ok thanks

gritty glade Mar 6, 2021, 9:27 PM

#

PUBG MOBILE v 1.3 Feature?

acoustic spruce Mar 6, 2021, 9:28 PM

#

Help

sick shale Mar 6, 2021, 9:29 PM

#

gritty glade PUBG MOBILE v 1.3 Feature?

Wait for the patch notes, It will be announced in #news soon!

storm flumeBOT Mar 6, 2021, 9:29 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @acoustic spruce. Remember to read through #faq before asking questions in the support channels.

acoustic spruce Mar 6, 2021, 9:30 PM

#

They hacked my twitter and they want to steal my account

sick shale Mar 6, 2021, 9:32 PM

#

Do you have access to your account by using another login method?

manic totem Mar 6, 2021, 9:44 PM

#

Someone from saudi arabia hacked my account and is trying to steal it completely i need help @polar marsh

#

storm flumeBOT Mar 6, 2021, 9:47 PM

#

Please contact the customer service via the in-game settings for further assistance, @manic totem.

forest creek Mar 6, 2021, 9:49 PM

#

If account suffer excluding from game triggering 3rd app usage, can that account be bring back to the game if that 3rd app is not violating ToS?

#

sick shale Mar 6, 2021, 9:51 PM

#

We can't help with account suspensions, Refer to subpoint 2.12 in #faq for further information and don't repeat questions regarding that please.

forest creek Mar 6, 2021, 9:52 PM

#

My question is on the spot and at the right place...I would please some proffesional moderator to give me answer

sick shale Mar 6, 2021, 9:55 PM

#

Here:

forest creek Mar 6, 2021, 9:57 PM

#

@sick shale thank you

quick moss Mar 6, 2021, 9:59 PM

#

Is pubgm stil banning accounts for carding i saw many account banned or they done banning all accounts

glossy sable Mar 6, 2021, 10:01 PM

#

Wouldn't be surprising.

frozen axle Mar 6, 2021, 10:34 PM

#

Hi how i can log in android and i cant by ios

fading turret Mar 6, 2021, 10:37 PM

#

‏Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

‏I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
‏The account: 5193082833
‏The name of the account

‏user: 『X』Quinn

polar marshBOT Mar 6, 2021, 10:37 PM

#

@fading turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal apex Mar 6, 2021, 10:49 PM

#

Try to uninstall and reinstall the app, @frozen axle.

storm flumeBOT Mar 6, 2021, 11:06 PM

#

Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.

mortal apex Mar 6, 2021, 11:07 PM

#

This is not the place for such things. Kindly do not send them again , @night cloak.

storm flumeBOT Mar 6, 2021, 11:15 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @spare valve. Remember to read through #faq before asking questions in the support channels.

velvet swallow Mar 6, 2021, 11:36 PM

#

magic mica Hi i just wanna ask about somthing real quick Can i remove my facebook frineds ...

you can block them in game dude

#

i had like 200 facebook friends which i blocked manually in game

brittle spoke Mar 6, 2021, 11:42 PM

#

Hello,PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and Iswear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5246068563
The name of the account user T9MATRIX

polar marshBOT Mar 6, 2021, 11:42 PM

#

@brittle spoke:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

obsidian coral Mar 6, 2021, 11:55 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5278298282

The name of the account user乄اجرام〆

Screenshot_20210306_203642_com.tencent.ig.jpg

polar marshBOT Mar 6, 2021, 11:55 PM

#

@obsidian coral:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

thorn brook Mar 7, 2021, 12:08 AM

#

hello i got it 1 month ago ban for 1 day now i got it again for 3 days why can this happen ??

polar marshBOT Mar 7, 2021, 12:08 AM

#

@thorn brook:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

woven bone Mar 7, 2021, 12:16 AM

#

how long does an account have to be linked to pubg before you can unlink. I linked the wrong account
and it keeps saying it hasn’t been linked long enough to be unlinked. It’s been 2 days

hallow gulch Mar 7, 2021, 12:18 AM

#

The duration for the linking/unlinking process is 7 days.

novel verge Mar 7, 2021, 1:04 AM

#

Hello,PUBG MOBILE.I know that you are very busy due to the large number of messages.l had no problem with my account.My account has been banned for no reason and l swear to do or use external materials and that l play clean play and l make very careful to comply with the terms and integrity of the game.

l ask you to solve a problem as soon as possible because l am
wronged. Thank. you, PUBG MOBILE

The account id5211334187

The name of the account user【بؤس】

storm flumeBOT Mar 7, 2021, 1:04 AM

#

Please do not use languages other than English, @novel verge. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Mar 7, 2021, 1:04 AM

#

@novel verge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

static lion Mar 7, 2021, 1:22 AM

#

I was surprised if my account was banned for 10 years, please help

polar marshBOT Mar 7, 2021, 1:22 AM

#

@static lion:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

vernal bear Mar 7, 2021, 1:31 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id : 5160949294

The name of the account user : シعــيسى

polar marshBOT Mar 7, 2021, 1:31 AM

#

@vernal bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

wispy blade Mar 7, 2021, 1:32 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5287581743
The name of the account user 彡ANXMZ彡

polar marshBOT Mar 7, 2021, 1:32 AM

#

@wispy blade:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grim oracle Mar 7, 2021, 2:16 AM

#

I have a question here, about pmco, but they added the region of France and the British, but Spanish and Italy do not, on what these decisions approximately depend, I looked for a lot of places but nowhere, there is a possibility that these regions will be added to fall Split (autumn) or next year

night cloak Mar 7, 2021, 2:19 AM

#

@grim oracle It depends on the number of players from a specific region have participated in the previous PMCO split.

sacred tulip Mar 7, 2021, 2:20 AM

#

احتاج مساعده

#

مافي دعم عربي ؟

storm flumeBOT Mar 7, 2021, 2:20 AM

#

Please do not use languages other than English, @sacred tulip. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

night cloak Mar 7, 2021, 2:20 AM

#

Only English here, unfortunately.

night cloak Mar 7, 2021, 2:21 AM

#

night cloak Only English here, unfortunately.

Can i awnser him

#

Sure.

#

Thx

sacred tulip Mar 7, 2021, 2:21 AM

#

My Facebook account is hacked and the hacker is extorting me to pay money so that my account will not be classified for 10 years In-game support does not respond Facebook does not respond What do I do?

night cloak Mar 7, 2021, 2:22 AM

#

ok

sacred tulip Mar 7, 2021, 2:22 AM

#

My Facebook account is hacked and the hacker is extorting me to pay money so that my account will not be classified for 10 years In-game support does not respond Facebook does not respond What do I do?

night cloak Mar 7, 2021, 2:23 AM

#

Don’t copy paste.

storm flumeBOT Mar 7, 2021, 2:24 AM

#

Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Mar 7, 2021, 2:24 AM

#

@static gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

humble raptor Mar 7, 2021, 2:28 AM

#

Why isn't there a PUBGM Australia Server? And if there is why isn't it viable to me?

night cloak Mar 7, 2021, 2:31 AM

#

@humble raptor Australia doesn’t have a server selection because of less players playing from there. But Australia server clusters are there.

humble raptor Mar 7, 2021, 2:36 AM

#

Ok. But wouldn't a Australia server improve player counts?

feral kayak Mar 7, 2021, 2:42 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 61392186592

The name of the account user ŅäBöđä

polar marshBOT Mar 7, 2021, 2:42 AM

#

@feral kayak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 2:43 AM

#

@humble raptor It won’t increase player counts. But it will reduce latency. And searching for a game would take 30 minutes. Players will uninstall the game by the end of the day.

humble raptor Mar 7, 2021, 2:52 AM

#

True. I'm just getting sick of being dumped out of matches all the time due to stupidly high ping. Oh well.

deep slate Mar 7, 2021, 2:56 AM

#

Finally, since 12/28/2020, the support agreed to recover my stolen account 😢😢

#

I just want to thank everyone who has given me advice in dealing with support, especially MaoKai

#

@jolly salmonKai#0105 love u bro

night cloak Mar 7, 2021, 3:00 AM

#

After how long does the gift timer reset?

#

If you are talking about the player space gifting, it will reset at 00:00 UTC.

candid python Mar 7, 2021, 3:53 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE .
The account id : 5361343327

The name of the account user : { بييگوB4๛ }

storm flumeBOT Mar 7, 2021, 3:53 AM

#

Please do not use languages other than English, @candid python. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Mar 7, 2021, 3:53 AM

#

@candid python:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

old gorge Mar 7, 2021, 3:55 AM

#

Can i know. Is there any way for us to delete a pubgm account permanently?

clear spindle Mar 7, 2021, 3:55 AM

#

The option is available only for accounts that are created in EEA regions.

stuck anchor Mar 7, 2021, 3:56 AM

#

Any news you’ve been relayed about the Fan Art Contest that ended today? Winners etc @lime juniper

old gorge Mar 7, 2021, 3:57 AM

#

So, for account created in asia would not be able to delete?

night cloak Mar 7, 2021, 3:59 AM

#

You cannot delete accounts unfortunately.

zinc night Mar 7, 2021, 4:19 AM

#

Screenshot_2021-03-07-09-45-19-996_com.tencent.mobileqq.jpg

#

My account was frozen for 2 months

storm flumeBOT Mar 7, 2021, 4:37 AM

#

You can now access #emulator-chat and #emulator-support, @zinc night. Revert this at any time by sending .emulator in #481204134859505684.

hexed hemlock Mar 7, 2021, 4:58 AM

#

Hello, I have a problem, I bought UC but it didn't arrive, please help

feral forge Mar 7, 2021, 5:02 AM

#

contact the in game customer service for purchase related issue. @hexed hemlock

hexed hemlock Mar 7, 2021, 5:03 AM

#

@feral forge I called but no response

feral forge Mar 7, 2021, 5:04 AM

#

where did you purchase uc from? @hexed hemlock

hexed hemlock Mar 7, 2021, 5:05 AM

#

@feral forge From inside the game with Google Play balance

feral forge Mar 7, 2021, 5:07 AM

#

hexed hemlock <@726389094418087977> I called but no response

refer to 5.4 via #faq. please wait patiently for their response as only they can assist you with this issue.

hexed hemlock Mar 7, 2021, 5:09 AM

#

I can't send a message there

feral forge Mar 7, 2021, 5:09 AM

#

hexed hemlock I can't send a message there

why is that?

hexed hemlock Mar 7, 2021, 5:11 AM

#

@feral forge How can I talk to the game?

feral forge Mar 7, 2021, 5:11 AM

#

in game basic settings or via login page. @hexed hemlock

cedar mural Mar 7, 2021, 5:13 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id : 5139727651

The name of the account user : 的๛Uchiha๛的

polar marshBOT Mar 7, 2021, 5:13 AM

#

@cedar mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

hexed hemlock Mar 7, 2021, 5:13 AM

#

@feral forge Can I talk to them here?

#

@polar marsh Hello, I have a problem, I bought UC but it didn't arrive, please help

feral forge Mar 7, 2021, 5:14 AM

#

hexed hemlock <@726389094418087977> Can I talk to them here?

no. only the in game customer service can assist you with that.

#

that is a bot. it won't give you response

hexed hemlock Mar 7, 2021, 5:15 AM

#

@feral forge OK thanks

#

@feral forge How long does it take for them to respond to me

feral forge Mar 7, 2021, 5:16 AM

#

hexed hemlock <@726389094418087977> How long does it take for them to respond to me

usually 2-3days or up to a week

hexed hemlock Mar 7, 2021, 5:17 AM

#

@feral forge Thank you so much

feral forge Mar 7, 2021, 5:17 AM

#

you're welcome

slim willow Mar 7, 2021, 5:20 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
5245153506 The account id
أححمَدThe name of the account user

polar marshBOT Mar 7, 2021, 5:20 AM

#

@slim willow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

lilac coral Mar 7, 2021, 5:26 AM

#

hello, just wanna ask how to do topups in pubg kr?

storm flumeBOT Mar 7, 2021, 5:27 AM

#

We provide community support only for the global English version of PUBG MOBILE here, @lilac coral.

lilac coral Mar 7, 2021, 5:27 AM

#

is there a group for kr people?

normal fulcrum Mar 7, 2021, 5:38 AM

#

Maybe check on Google

violet fjord Mar 7, 2021, 5:40 AM

#

Dear Pubg, One of my friend account banned. He was unable to open it again. I wan to know the reason and how long banned will stay. Please help to get back in game. ID: 5773769792

polar marshBOT Mar 7, 2021, 5:40 AM

#

@violet fjord:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

grand notch Mar 7, 2021, 5:43 AM

#

#questions what is the release date of 1.3.0 update

novel harbor Mar 7, 2021, 5:44 AM

#

dear pabg, my account was blocked for a bug. you can help me figure it out. idi 5137946364

polar marshBOT Mar 7, 2021, 5:44 AM

#

@novel harbor:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

queen summit Mar 7, 2021, 5:47 AM

#

Dear Pubg , my account got hacked by a scammer and now when i m trying to login it shows logged in a newer version , pls help . I had spent a lot of uc on my account.

#

Bruh he used sec on my account

#

Src*

#

He changed the version to one that will never come out

#

I cant even login now

#

Dear Pubg , my account got hacked by a scammer and now when i m trying to login it shows logged in a newer version , pls help . I had spent a lot of uc on my account. ID : 5767180358

#

U know wht is src ?

near wren Mar 7, 2021, 5:52 AM

#

Dear PUBG, I lost my pubg acc it has linked with Facebook and Twitter i lost my twitter and one guy is joining to my acc. Accidentally i joined to my account with my Facebook and unlinked the twitter acc please ban my account for a 7 days ID: 5591645197

queen summit Mar 7, 2021, 5:52 AM

#

Y bot not replying

near wren Mar 7, 2021, 5:52 AM

#

Dear PUBG, I lost my pubg acc it has linked with Facebook and Twitter i lost my twitter and one guy is joining to my acc. Accidentally i joined to my account with my Facebook and unlinked the twitter acc please ban my account for a 7 days ID: 5591645197

queen summit Mar 7, 2021, 5:52 AM

#

I tried everything thing

near wren Mar 7, 2021, 5:53 AM

#

ok sorry

queen summit Mar 7, 2021, 5:53 AM

#

I did everything

near wren Mar 7, 2021, 5:55 AM

#

ok thank you

queen summit Mar 7, 2021, 5:55 AM

#

It got stuck , didnt replied anything

#

I did

#

Will any of the staff review it ?

#

U said its not customer support

celest shadow Mar 7, 2021, 5:58 AM

#

queen summit Dear Pubg , my account got hacked by a scammer and now when i m trying to login ...

How was the account hacked in the first place? Could you elaborate?

queen summit Mar 7, 2021, 5:58 AM

#

M wasting my time here nthing else

potent heath Mar 7, 2021, 5:59 AM

#

queen summit M wasting my time here nthing else

Patience is key

queen summit Mar 7, 2021, 6:05 AM

#

@vagrant tulip

Screenshot_2021-03-07-11-34-27-18_dac7cc7571c39b392df64923967cf7da.jpg

#

Bruh

night cloak Mar 7, 2021, 6:16 AM

#

If the update release date is real why there is no news in Pubg m news

jade nest Mar 7, 2021, 6:18 AM

#

night cloak If the update release date is real why there is no news in Pubg m news

News regarding the update will be posted in #news and pubgm official social media handles.Keep an eye there

celest shadow Mar 7, 2021, 6:21 AM

#

night cloak If the update release date is real why there is no news in Pubg m news

Version 1.3's patch notes will be posted in the #news channel soon. Please keep an eye out for the channel.

deft aurora Mar 7, 2021, 6:25 AM

#

@celest shadow Hey! I have a problem with the server, for a month now the region change is only available after 47 days, what should I do?

celest shadow Mar 7, 2021, 6:26 AM

#

Hello, @deft aurora! You can only change your country/region every 180 days. Please wait for the remaining 47 days before you are able to switch to another country or region.

deft aurora Mar 7, 2021, 6:27 AM

#

celest shadow Hello, <@667790798552563713>! You can only change your country/region every 180 ...

no, you misunderstood, the number 47 has not changed for a month😔

celest shadow Mar 7, 2021, 6:28 AM

#

Could you share a screenshot of this?

deft aurora Mar 7, 2021, 6:28 AM

#

wait 1min, please

celest shadow Mar 7, 2021, 6:29 AM

#

Take your time.

deft aurora Mar 7, 2021, 6:30 AM

#

#

my ID: 5433111203

celest shadow Mar 7, 2021, 6:32 AM

#

That's very odd. Can you please report the issue in #old, @deft aurora? Please include the following details as well including the screenshot you just sent:

▫️ Numeric User Identification
▫️ Device
▫️ Wi-Fi or Cellular
▫️ Country

deft aurora Mar 7, 2021, 6:34 AM

#

ok

night verge Mar 7, 2021, 6:34 AM

#

Hi

#

Good morning

odd ruin Mar 7, 2021, 6:38 AM

#

Will I get banned using VPN??

deep wren Mar 7, 2021, 6:40 AM

#

Some one entered my pubg account without my knowledge and when I tried to log into my account I got a message that I was banned I would like from PUBG support to fast reply and thank you

My pubg name : 彡ANXMZ彡

My pubg id : 5287581743

polar marshBOT Mar 7, 2021, 6:40 AM

#

@deep wren:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

deft aurora Mar 7, 2021, 6:41 AM

#

@celest shadow thnx🦋

odd ruin Mar 7, 2021, 6:44 AM

#

odd ruin Will I get banned using VPN??

🤨

clear spindle Mar 7, 2021, 6:49 AM

#

Usage of VPN is not recommended, @odd ruin.

uneven pumice Mar 7, 2021, 6:49 AM

#

I need tournament room card urgent any administrator help me

clear spindle Mar 7, 2021, 6:50 AM

#

You may refer this,@uneven pumice: #questions message

storm flumeBOT Mar 7, 2021, 6:51 AM

#

We are unable to provide assistance if you do not ask a question or state a problem, @night verge. Remember to read through #faq before asking questions in the support channels.

uneven pumice Mar 7, 2021, 6:52 AM

#

Umm. I want to do a tournament in usa but i live in Bangladesh so if i apply fron bangladesh by select the region usa they wont contact me through email

night verge Mar 7, 2021, 6:54 AM

#

Hello, my name is يِامليِ and the ID number is 5374519493. My Facebook account has been hacked.
When I logged into my Twitter account my account was blocked for 10 years and I paid of UC Please help

polar marshBOT Mar 7, 2021, 6:54 AM

#

@night verge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cursive pulsar Mar 7, 2021, 7:02 AM

#

new karakin map is coming in next update?

clear spindle Mar 7, 2021, 7:03 AM

#

Yes. Keep an eye on #news for the patch notes.

cursive pulsar Mar 7, 2021, 7:05 AM

#

actually i just read about pubg v1.3 patch (which is going to release on 9th Mar) but there is nothing mentioned about this map there.

clear spindle Mar 7, 2021, 7:07 AM

#

The patch notes are yet to be released. amiajoketou

cursive pulsar Mar 7, 2021, 7:10 AM

#

oh that was from an unauthorized site, thx

night cloak Mar 7, 2021, 7:15 AM

#

Hi i want to remove a link which is hacked but the hacker always put src on my account

#

Is there any one

#

Hlo can someone halp

pallid saffron Mar 7, 2021, 7:20 AM

#

hello

#

i have 1 question can indian player can play pmco from another country or not ??

night cloak Mar 7, 2021, 7:25 AM

#

Bro can some one halp

karmic spade Mar 7, 2021, 7:26 AM

#

Pubg Character Id : 5196025890
Pubg Character Name : TeamSkyCLams
Device : IPhone 11 Pro
Connection Type : Wifi & Sometimes Mobile data
Country : OMAN ( Muscat )
Server : Asia
My Problem : please fix hight ping (ms) always 600-700!!
(I need 40-80 ms
my internet good )

storm flumeBOT Mar 7, 2021, 7:28 AM

#

Please contact the customer service via the in-game settings for further assistance, @night cloak.

celest shadow Mar 7, 2021, 7:28 AM

#

Hello, @pallid saffron. As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

celest shadow Mar 7, 2021, 7:28 AM

#

karmic spade Pubg Character Id : 5196025890 Pubg Character Name : TeamSkyCLams Device : IPhon...

Feel free to report it in #old.

lament ore Mar 7, 2021, 7:35 AM

#

Hello, PUPG MOBIL. I know you are very busy due to large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to slove a problem as soon as possible because I am wronged. Thank You, PUPG MOBIL

This account ID : ( 5194993104‪ )
The name of account user : HaSaNaIN『SL』

Screenshot_20210303_142034_com.tencent.ig.jpg

polar marshBOT Mar 7, 2021, 7:35 AM

#

@lament ore:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

shell kindle Mar 7, 2021, 7:47 AM

#

Hello i m trying to login to my pubg jr account it is saying that my account has already been logged in newer version while i m using latest version

feral forge Mar 7, 2021, 7:50 AM

#

kr? @shell kindle

night cloak Mar 7, 2021, 7:55 AM

#

@storm flume bro udr se kch ni ho raha

feral forge Mar 7, 2021, 7:55 AM

#

english only. @night cloak

night cloak Mar 7, 2021, 7:56 AM

#

@feral forge the in game services didnot solve my problum

feral forge Mar 7, 2021, 7:57 AM

#

night cloak <@726389094418087977> the in game services didnot solve my problum

what is your issue?

night cloak Mar 7, 2021, 7:58 AM

#

@feral forge my fb link is hacked and the hacker always put src on my account how i can unlink that fb

feral forge Mar 7, 2021, 7:58 AM

#

do you still have access to your game account?

random dew Mar 7, 2021, 7:58 AM

#

Hello, PUPG MOBIL. I know you are very busy due to large number of messages. I had no problem with my account.ican not login to My account because the account was connect with facebook account.. and the facebook account has been banned and I don't know what should i do

I ask you to slove a problem as soon as possible because I am wronged. Thank You, PUPG MOBIL

This account ID : ( 5751094406 )
The name of account user : DICTATOR500

Screenshot_2021-03-07-09-45-22-48_dac7cc7571c39b392df64923967cf7da.png

polar marshBOT Mar 7, 2021, 7:58 AM

#

@random dew:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 7:58 AM

#

Yes 3 links are with me but fb is hacked

#

@feral forge yes 3 links are with me

feral forge Mar 7, 2021, 7:59 AM

#

contact the in game customer service. you may refer to the steps in this screenshot

night cloak Mar 7, 2021, 8:00 AM

#

I done it but it is saying wait for 60 days

#

@feral forge i done it but it says wait for 60 days

feral forge Mar 7, 2021, 8:00 AM

#

that’s the only way. meanwhile you should try to contact the facebook support to recover your account

hazy trench Mar 7, 2021, 8:01 AM

#

Hello pubg mobile I know that you are very busy due to the large number of messages. I had no problem with My account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game I ask you to solve a problem as soon as possible because I am wronged. Thanks you pubg mobile the account id the name of the account account user

polar marshBOT Mar 7, 2021, 8:01 AM

#

@hazy trench:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 8:01 AM

#

@feral forge what a lame ascuse

#

@feral forge if u cant do it so y u r in suport services

feral forge Mar 7, 2021, 8:02 AM

#

night cloak <@726389094418087977> if u cant do it so y u r in suport services

please refer to this message.
#questions message

night cloak Mar 7, 2021, 8:04 AM

#

@feral forge its means u r not official

#

@feral forge i wasted my time here

feral forge Mar 7, 2021, 8:11 AM

#

this discord server is owned and operated by tencent. but we are volunteers in here to help

sacred yarrow Mar 7, 2021, 8:17 AM

#

Bro can someone tell me how much uc i am getting to buy this

#

What upto 6000 mean?

jade nest Mar 7, 2021, 8:19 AM

#

It means you will get random uc as a gift after purchasing 300uc which will be between 0-6000uc.It depends on your luck with Maximum amount which you can get is 6Kuc

leaden jungle Mar 7, 2021, 8:30 AM

#

your account has been frozen for abnormalities detected in your emulator how can i recovery sir any one help and i need to wait for 2 months?

wispy fractal Mar 7, 2021, 8:33 AM

#

No way dude@leaden jungle

leaden jungle Mar 7, 2021, 8:33 AM

#

Thank you for your replay sir before i cant recovery if i request to pubg team sir?

leaden jungle Mar 7, 2021, 8:33 AM

#

wispy fractal No way dude<@818035146006462505>

thank you sir

#

ok i will try

#

and next time there is any chance to got banned for 10 years ?

#

thank you for your time

cyan pendant Mar 7, 2021, 8:56 AM

#

Please how to fix this i have the latest version!

feral forge Mar 7, 2021, 9:00 AM

#

cyan pendant Please how to fix this i have the latest version!

this usually occurs when an unauthorized person or a hacker compromised your linked social media account and logged into your game with a modified version. please first identify if any of your linked method has been hacked.

cyan pendant Mar 7, 2021, 9:01 AM

#

@feral forge no, my brother logged im with the version 1.2.0.99999 and idk how to fix it now

near wren Mar 7, 2021, 9:02 AM

#

dear pubg mobile my problem has solved dont ban my acc i got my acc back ty

gentle kettle Mar 7, 2021, 9:02 AM

#

Hello, PUPG MOBIL. I know you are very busy due to large number of messages. I had no problem with my account.ican not login to My account because the account was connect with facebook account.. and the facebook account has been banned and I don't know what should i do

I ask you to slove a problem as soon as possible because I am wronged. Thank You, PUPG MOBIL

This account ID : ( 5229564038 )
The name of account user : az0o0

polar marshBOT Mar 7, 2021, 9:02 AM

#

@gentle kettle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

cyan pendant Mar 7, 2021, 9:03 AM

#

@feral forge no, my brother logged im with the version 1.2.0.99999 and idk how to fix it now and sorry for the 2nd ping

feral forge Mar 7, 2021, 9:05 AM

#

you will have to wait for the next update of the game then the problem should be resolved. @cyan pendant

cyan pendant Mar 7, 2021, 9:05 AM

#

@feral forge you sure because I’m too scared if my account not come back I’ll die lol

feral forge Mar 7, 2021, 9:07 AM

#

should be. @cyan pendant

cyan pendant Mar 7, 2021, 9:08 AM

#

@feral forge okayy thanks🤍

clever wharf Mar 7, 2021, 9:22 AM

#

how to remove third link

feral forge Mar 7, 2021, 9:28 AM

#

clever wharf how to remove third link

the method is currently still in beta phase. unlinking is not possible at the moment.

clever wharf Mar 7, 2021, 9:30 AM

#

@feral forge ok thanks for info

night cloak Mar 7, 2021, 9:33 AM

#

i cant login my id

feral forge Mar 7, 2021, 9:38 AM

#

night cloak i cant login my id

could you please elaborate?

raven turret Mar 7, 2021, 9:54 AM

#

‏Hello, PUPG MOBIL. I know you are very busy due to large number of messages. I had no problem with my account.ican not login to My account because the account was connect with facebook account.. and the facebook account has been banned and I don't know what should i do

‏I ask you to slove a problem as soon as possible because I am wronged. Thank You, PUPG MOBIL

‏This account ID : (
5128449297 )
‏The name of account user : بَارونُ

storm flumeBOT Mar 7, 2021, 9:54 AM

#

Please do not use languages other than English, @raven turret. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

polar marshBOT Mar 7, 2021, 9:54 AM

#

@raven turret:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 10:09 AM

#

Can we get banned for offensive names in game?

tribal void Mar 7, 2021, 10:10 AM

#

Yes dawg

vital wraith Mar 7, 2021, 10:10 AM

#

Like this? nyaSad2

Screenshot_20210307-040657_dac7cc7571c39b392df64923967cf7da__01.jpg

night cloak Mar 7, 2021, 10:16 AM

#

@vagrant tulip i read that whole i really don't know where is that part written can you highlight?

#

They won’t ban you

warm solstice Mar 7, 2021, 10:23 AM

#

cyan pendant Please how to fix this i have the latest version!

Bro I know the solution

night cloak Mar 7, 2021, 10:24 AM

#

vital wraith Like this?<:nyaSad2:679796247724556290>

I don't really think this is inappropriate to get banned tho @vagrant tulip

vital wraith Mar 7, 2021, 10:25 AM

#

Bruh just drop it no one cares more than you laugh

night cloak Mar 7, 2021, 10:25 AM

#

I asked staff why are you people interfering? Wtf

#

@vagrant tulip hesrightyouknow

bold crow Mar 7, 2021, 10:26 AM

#

M Hello, my account has been deactivated without having to play with Hack or playing it

polar marshBOT Mar 7, 2021, 10:27 AM

#

@bold crow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

broken verge Mar 7, 2021, 10:32 AM

#

What is release date of pubg mobile update 1.3 patch notes.
As expected release date of update is 9 March and still now patch notes are not available

#

Update is just 1 day away and patch notes are not available.
Pubg is working very slow 🙄

#

Okay hope for best

jovial temple Mar 7, 2021, 10:46 AM

#

How many time need to ban cheaters after reported in report-cheaters?

icy lantern Mar 7, 2021, 10:49 AM

#

I installed pubg but it says unable to connect to Server

#

?

fallow mason Mar 7, 2021, 10:51 AM

#

@icy lantern Kindly Provide a picture

icy lantern Mar 7, 2021, 10:52 AM

#

#

@fallow mason

#

My wifi and internet are on but still it's not responding

#

@vagrant tulip no

#

I use VPN

#

Me from india

#

Yeah

errant tiger Mar 7, 2021, 10:53 AM

#

Hey! I accidentally changed my server from Europe to North America 😦 how can I get everything back without waiting 60 days? I only play in Europe and have already raised Ace on Europe 😦

#

My authorised email in game - deathsmaile@mail.ru

night cloak Mar 7, 2021, 10:56 AM

#

Hello,PUBG MOBILE. l know that you are very busy due to the large number of messages. l had no problem with my account. My account has been banned for no reaso and l swear to do or use external materials and that l play clean play and l make very careful to comply wit the terms and intergrity of the game.
l ask you to solve a problem as soon as possible
because l am wronged. Thank you, PUBG MOBILE
The account id 5396231562
The name of the account user『MB』BANO

polar marshBOT Mar 7, 2021, 10:56 AM

#

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

flint cosmos Mar 7, 2021, 10:56 AM

#

My personal account in PUBG was hacked and I could only log in with the mail, and the thief took possession of Twitter and added another link, which is Facebook

errant tiger Mar 7, 2021, 10:57 AM

#

That is, it is impossible and no one can help me?

flint cosmos Mar 7, 2021, 10:58 AM

#

errant tiger That is, it is impossible and no one can help me?

Why

flint cosmos Mar 7, 2021, 10:58 AM

#

errant tiger That is, it is impossible and no one can help me?

Where

#

Im sorry where

#

I contacted technical support within the game, but there is no response

#

Since 3 days

errant tiger Mar 7, 2021, 11:01 AM

#

Thanks, have a good day

flint cosmos Mar 7, 2021, 11:01 AM

#

Mail, sender ID, and financial transactions

#

What is the estimated time to respond

#

Sorry, I did not understand what you mean

#

Is there a faster way

#

I sent the data in Arabic, is that normal?

shell spruce Mar 7, 2021, 11:11 AM

#

I accidentally changed my server to middle East. Is there anyway to change back to Asia server

frozen axle Mar 7, 2021, 11:14 AM

#

Please i have the last version on my i pad but can't enter please help me

storm sentinel Mar 7, 2021, 11:16 AM

#

My friend id got banned without any reason for 10 years

polar marshBOT Mar 7, 2021, 11:16 AM

#

@storm sentinel:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mortal apex Mar 7, 2021, 11:18 AM

#

shell spruce I accidentally changed my server to middle East. Is there anyway to change back...

Unfortunately,you will have to wait for the server cooldown period to be over.

harsh stone Mar 7, 2021, 11:19 AM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5639837998

The name of the account user 『ALB๛AbuOday

polar marshBOT Mar 7, 2021, 11:19 AM

#

@harsh stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 11:26 AM

#

It's not possible to reverse src

frozen axle Mar 7, 2021, 11:26 AM

#

@vagrant tulip no one hacked my account my account safe but i can enter by the android phone but can't enter by ios system just this there's a problem of the app on ios

leaden jungle Mar 7, 2021, 11:27 AM

#

maybe your has been hacked and you give some one the link your account

leaden jungle Mar 7, 2021, 11:28 AM

#

frozen axle <@382982795636768768> no one hacked my account my account safe but i ...

yes but now its in src if you need for update i will be work automatic but you need before update then you need to do your self

leaden jungle Mar 7, 2021, 11:28 AM

#

night cloak It's not possible to reverse src

possible sir i do my self

opaque roost Mar 7, 2021, 11:36 AM

#

How do I contact someone from customer service

storm flumeBOT Mar 7, 2021, 11:36 AM

#

Please contact the customer service via the in-game settings for further assistance, @opaque roost.

#

Please refer to subpoint 5.3 in #faq for further information, @opaque roost.

teal condor Mar 7, 2021, 11:37 AM

#

any one help

#

me

#

how to download the pubg game

#

its ban in india

#

and anyone suggest me to download

#

the game

celest shadow Mar 7, 2021, 11:38 AM

#

Hello, @teal condor. As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (previously known as PUBG Corporation) at https://www.pubg.com/en-us/category/announcements.

opaque roost Mar 7, 2021, 11:40 AM

#

I want to communicate with customer service here, not in-game, in-game service is bad

teal condor Mar 7, 2021, 11:41 AM

#

my is not start

#

game

opaque roost Mar 7, 2021, 11:41 AM

#

thank you and i got ban 90 days

polar marshBOT Mar 7, 2021, 11:41 AM

#

@opaque roost:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

teal condor Mar 7, 2021, 11:43 AM

#

but somone told me to download the game of official page of pubg

#

on instagram

celest shadow Mar 7, 2021, 11:43 AM

#

celest shadow Hello, <@645876828094857226>. As we provide community support only for the globa...

Please refer to my previous message, @teal condor. We are unable to assist you any further.

fathom fable Mar 7, 2021, 11:47 AM

#

I killed 11 offline players at the end of location ... got 10 year ban

polar marshBOT Mar 7, 2021, 11:47 AM

#

@fathom fable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 12:10 PM

#

Hi, please i need help

#

My pubgm account is hacked

#

What should i do?

mortal apex Mar 7, 2021, 12:19 PM

#

What is your login method, @night cloak?

night cloak Mar 7, 2021, 12:20 PM

#

I can login via Facebook but he linked it with an email also with Twitter

#

is there a way to unlink the email?

mortal apex Mar 7, 2021, 12:23 PM

#

Unfortunately you cannot unlink your email/number,since this feature it’s not available,at the moment. For further information,you may try to contact the Customer Service in-game, @night cloak.

surreal nacelle Mar 7, 2021, 12:24 PM

#

On March 9,There will be a major update(v1.3) or not?

night cloak Mar 7, 2021, 12:25 PM

#

@mortal apex my account was linked with twitter and the guy has changed my email and password what should i do i don't have access to my account now?

#

@mortal apex i have all information about my account

wise fox Mar 7, 2021, 12:26 PM

#

Question; how does customer service in game contacts us back ? by email ?

celest shadow Mar 7, 2021, 12:26 PM

#

surreal nacelle On March 9,There will be a major update(v1.3) or not?

Please keep an eye out for #news.

mortal apex Mar 7, 2021, 12:28 PM

#

night cloak <@720606276626808872> my account was linked with twitter and the guy has changed...

You will need to contact the Customer Service of the social media in question. Once you have recovered your Twitter account,you have to contact the Customer Service in-game for account related issues,providing them all the information required.

celest shadow Mar 7, 2021, 12:29 PM

#

wise fox Question; how does customer service in game contacts us back ? by email ?

Through the conversation you started in the game. Please refer to subpoint 5.3 in #faq for further information.

night cloak Mar 7, 2021, 12:29 PM

#

@mortal apex and if the guy has unlinked account from twitter what should i do?

wise fox Mar 7, 2021, 12:33 PM

#

I just checked, I got a reply, but only instructing me how to unlink a social media facepalmpubgm

tender salmon Mar 7, 2021, 12:35 PM

#

Why is my report still not checked and others are??

#

@celest shadow where did it stop with my report???

mortal apex Mar 7, 2021, 12:35 PM

#

night cloak <@720606276626808872> and if the guy has unlinked account from twitter what shou...

In this case,you have to recover your Twitter account and contact the Twitter Support team.
Please refer in #faq 2.8.
You can also contact the Customer Service in game to unlink your Twitter account.

celest shadow Mar 7, 2021, 12:35 PM

#

Livestream reports are reviewed by Error 403, @tender salmon. Please wait until she gets to your report.

wise fox Mar 7, 2021, 12:36 PM

#

If only CS could do some type of instant unlinking, because it will never happen if the guys logs back in before the 6 days

night cloak Mar 7, 2021, 12:36 PM

#

@mortal apex ok thank u

mortal apex Mar 7, 2021, 12:37 PM

#

You are welcome!

tender salmon Mar 7, 2021, 12:38 PM

#

@celest shadow Well all I see others has been checked and more after mine but mine still stay unchecked ...

sage mural Mar 7, 2021, 12:39 PM

#

My account hacked who can help me

#

Can someone give me email can contact

celest shadow Mar 7, 2021, 12:39 PM

#

Our moderators do not review livestream reports such as the ones on Facebook, @tender salmon. Our community manager, Error 403 handles the livestream reports. Please read my previous message.

storm flumeBOT Mar 7, 2021, 12:39 PM

#

Please contact the customer service via the in-game settings for further assistance, @sage mural.

lone zodiac Mar 7, 2021, 12:40 PM

#

Hello pubg mobile, I know you are very busy due to the large number of messages that I have not encountered in my account, my account has been banned for no reason and I swear that I do or use external materials and that I play fair play and I am very careful to comply with the terms and integrity of the game Please solve my problem. I paid a lot of money on my account, and I do not want to lose my account. Please help me restore my account and remove the Twitter link I ask you to solve a problem ASAP because I'm tired, thank you PUBG MOBILE Account ID: qusainaser00@gmail.com Khaled Jumaa 85@yahoo.com Account username

polar marshBOT Mar 7, 2021, 12:40 PM

#

@lone zodiac:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

mystic needle Mar 7, 2021, 12:40 PM

#

My friends acc form FB got hacked and his pubg acc was linked in with his FB acc, is there any chance to get the acc back, he doesn’t need the FB acc just the pubg acc

celest shadow Mar 7, 2021, 12:41 PM

#

He should contact the in-game customer service for further assistance in this regard, and the customer service of your social media in question, @mystic needle.

floral wagon Mar 7, 2021, 12:44 PM

#

My ID 563227792 has got banned for no reason, morning I started gun game and it suddenly kicked me out and when I tried to log in again , it says I violated rules and my id is banned for 10 years , please help!!!!

polar marshBOT Mar 7, 2021, 12:44 PM

#

@floral wagon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 12:45 PM

#

When will be the new update coming ?

polar marshBOT Mar 7, 2021, 12:49 PM

#

@fossil juniper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

near saddle Mar 7, 2021, 12:54 PM

#

@celest shadow , My account got 10 years ban , And the ban message tells " Access restriction due to the market purchase abuse" .. And I guess the ban because app store and refunds issue, is there any chance to fix it and get it back?

polar marshBOT Mar 7, 2021, 12:54 PM

#

@near saddle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

desert nest Mar 7, 2021, 12:55 PM

#

near saddle <@!149350774554624000> , My account got 10 years ban , And the ban message tells...

Nope

sharp violet Mar 7, 2021, 12:56 PM

#

How can i get the dates of PUBG mobile tournments registeration, such as national cup, PMCo, PMPL PMWL

analog fable Mar 7, 2021, 12:56 PM

#

Context: I have linked both Gmail and Twitter to my account, using separate emails.

If I get my Twitter email hacked, will I lose my entire account even though my Gmail is still safe and linked?

desert nest Mar 7, 2021, 12:56 PM

#

sharp violet How can i get the dates of PUBG mobile tournments registeration, such as nationa...

Stay tuned on Pubg social media

desert nest Mar 7, 2021, 12:57 PM

#

analog fable Context: I have linked both Gmail and Twitter to my account, using separate emai...

There is a option of unlink media
So unlink your Twitter account after you login your pubgm account
But it takes 7 days

sharp violet Mar 7, 2021, 12:58 PM

#

desert nest Stay tuned on Pubg social media

no, they are not mentioning on social media, check instagram there is no detail for any tournments in the past

analog fable Mar 7, 2021, 12:58 PM

#

desert nest There is a option of unlink media So unlink your Twitter account after you logi...

But if the hacker has access to my Twitter and logs in, doesnt that cancel the unlink application?

desert nest Mar 7, 2021, 1:00 PM

#

analog fable But if the hacker has access to my Twitter and logs in, doesnt that cancel the u...

He can also do that , he can also unlink your gmail

analog fable Mar 7, 2021, 1:00 PM

#

uh

#

then if we cancel each other's unlink application, dont we both have full access to my pubg account?

hexed kettle Mar 7, 2021, 1:01 PM

#

After i update my pubg, will my rp get locked or rp will lock before the day when the new season arrives?

analog fable Mar 7, 2021, 1:01 PM

#

and that means the hacker can use my account whenever he wants to since i cant unlink my Twitter if he keeps logging in before 7days

#

if u get what i mean

desert nest Mar 7, 2021, 1:06 PM

#

analog fable and that means the hacker can use my account whenever he wants to since i cant u...

Contact customer support they might help you

analog fable Mar 7, 2021, 1:06 PM

#

Through customer service?

desert nest Mar 7, 2021, 1:06 PM

#

analog fable Through customer service?

Yes

analog fable Mar 7, 2021, 1:06 PM

#

I dont see anything related to social media links tho

#

wait

desert nest Mar 7, 2021, 1:06 PM

#

hexed kettle After i update my pubg, will my rp get locked or rp will lock before the day whe...

The day before new season comes

analog fable Mar 7, 2021, 1:07 PM

#

oh there is ... but it doesnt say how I can unlink without waiting 7 days

desert nest Mar 7, 2021, 1:08 PM

#

analog fable I dont see anything related to social media links tho

Well you have to talk to them , the all you see the options are that help players for quick Support

analog fable Mar 7, 2021, 1:08 PM

#

or do I need to email policy@proximabeta.com

desert nest Mar 7, 2021, 1:08 PM

#

analog fable oh there is ... but it doesnt say how I can unlink without waiting 7 days

You have to explain your situation to them okay

desert nest Mar 7, 2021, 1:09 PM

#

analog fable or do I need to email policy@proximabeta.com

Mail wont bro you have contact ingamr Support

analog fable Mar 7, 2021, 1:09 PM

#

oh btw im asking all these not because i got hacked HAHA

#

im just worried i might

desert nest Mar 7, 2021, 1:09 PM

#

Yup bro

analog fable Mar 7, 2021, 1:09 PM

#

a friend got hacked yesterday so im anxious

#

lol

desert nest Mar 7, 2021, 1:09 PM

#

Why you give your Twitter Credentials to to them ?

analog fable Mar 7, 2021, 1:09 PM

#

desert nest Mail wont bro you have contact ingamr Support

ohh u mean the conversation thingy?

analog fable Mar 7, 2021, 1:10 PM

#

desert nest Why you give your Twitter Credentials to to them ?

no no

desert nest Mar 7, 2021, 1:10 PM

#

That is not hacking actually , thwy just manipulate you and steal your Twitter Credentials

analog fable Mar 7, 2021, 1:10 PM

#

u dont have to expose ur credentials to get hacked

desert nest Mar 7, 2021, 1:10 PM

#

analog fable ohh u mean the conversation thingy?

Yes

analog fable Mar 7, 2021, 1:10 PM

#

just wondering in the case my twitter gets hacked ... what i should do

#

so yea

desert nest Mar 7, 2021, 1:11 PM

#

analog fable just wondering in the case my twitter gets hacked ... what i should do

Ohhh then you didn't get hacked

analog fable Mar 7, 2021, 1:11 PM

#

yea im sorry but i did say earlier that i was just worried about getting hacked

#

hahaha

#

all good tho

desert nest Mar 7, 2021, 1:11 PM

#

Well , if you worried , use two factor authentication in twitter and in Gmail

analog fable Mar 7, 2021, 1:12 PM

#

oh yeah thats a good idea

desert nest Mar 7, 2021, 1:13 PM

#

And dont install some creepy app they steal your cache , which can bypass 2 factors authentication
Also they don't need your password

Just need cache data to get into your Account

sick shale Mar 7, 2021, 1:13 PM

#

Move to a discussion channel if you don't require any assistance.

analog fable Mar 7, 2021, 1:14 PM

#

sick shale Move to a discussion channel if you don't require any assistance.

sorry ... i actually needed a little assistance earlier

desert nest Mar 7, 2021, 1:15 PM

#

sick shale Move to a discussion channel if you don't require any assistance.

Well There is a many yt channel promoting hack you guys should look into them and take down those videos

storm flumeBOT Mar 7, 2021, 1:15 PM

#

YouTube channels that feature PUBG MOBILE cheating content can be reported through this form, @desert nest:

:white_small_square: http://bit.ly/37Lgfbm

analog fable Mar 7, 2021, 1:15 PM

#

ive tried asking about other topics in the discussion channels and didnt get any assistance

#

haha

desert nest Mar 7, 2021, 1:15 PM

#

storm flume YouTube channels that feature PUBG MOBILE cheating content can be reported throu...

Too much lazy to take action we want immediate action

desert nest Mar 7, 2021, 1:16 PM

#

analog fable ive tried asking about other topics in the discussion channels and didnt get any...

Dont worry bro you message me in personal for any help

storm flumeBOT Mar 7, 2021, 1:16 PM

#

Please avoid going off-topic, . You may have unrelated conversations in #chat.

analog fable Mar 7, 2021, 1:16 PM

#

desert nest Dont worry bro you message me in personal for any help

ight

snow snow Mar 7, 2021, 1:24 PM

#

What is outfit display

night cloak Mar 7, 2021, 1:35 PM

#

Screenshot_2021-03-07-19-01-51-83_dac7cc7571c39b392df64923967cf7da.jpg

#

Please solve my problem I won't login int

#

With my google play account

sage mural Mar 7, 2021, 1:36 PM

#

How can i contact live chat with support

#

My account hacked and my Facebook hacked and i spent more than 1000$ on account so can any one help

#

In game no one help

#

I need text someone and he answer me

#

How this game very poor

#

No customer service

#

No answer no help

feral forge Mar 7, 2021, 1:39 PM

#

snow snow What is outfit display

do you mean on your profile page? when you swipe to the left?

feral forge Mar 7, 2021, 1:40 PM

#

night cloak

please refer to 4.6 in #faq

snow snow Mar 7, 2021, 1:40 PM

#

No it is written in lvl 100 RP

cursive pulsar Mar 7, 2021, 1:41 PM

#

snow snow No it is written in lvl 100 RP

it is an animation

feral forge Mar 7, 2021, 1:41 PM

#

do you still have access to your game account? @sage mural

cursive pulsar Mar 7, 2021, 1:41 PM

#

click on it to see

snow snow Mar 7, 2021, 1:41 PM

#

And how to play it?

sage mural Mar 7, 2021, 1:41 PM

#

No i can't

cursive pulsar Mar 7, 2021, 1:41 PM

#

snow snow And how to play it?

click on it

snow snow Mar 7, 2021, 1:41 PM

#

Where?

sage mural Mar 7, 2021, 1:41 PM

#

He closed my Facebook and can't login any more

feral forge Mar 7, 2021, 1:41 PM

#

you should first contact the facebook support to recover your account.

sage mural Mar 7, 2021, 1:42 PM

#

He changed my Facebook

#

So Facebook now useless

#

I spent more than 1000$ on my account

#

Maybe 2000$

#

So easy to lose it like this

#

@feral forge can u help me

cursive pulsar Mar 7, 2021, 1:43 PM

#

snow snow Where?

sage mural Mar 7, 2021, 1:44 PM

#

I have every thing of my account

cursive pulsar Mar 7, 2021, 1:44 PM

#

at the bottom left corner of the screen

feral forge Mar 7, 2021, 1:44 PM

#

do you have other social media linked to your game account? or is facebook the only linked method? @sage mural

sage mural Mar 7, 2021, 1:44 PM

#

No just Facebook

cursive pulsar Mar 7, 2021, 1:45 PM

#

sage mural I have every thing of my account

first recover your facebook account then you can recover your pubg account from it

sage mural Mar 7, 2021, 1:45 PM

#

I linked onliy with Facebook

feral forge Mar 7, 2021, 1:45 PM

#

so please do contact the facebook support and recover your account first. there's absolutely nothing that the customer service can do if you do not have access to your game account.

snow snow Mar 7, 2021, 1:46 PM

#

cursive pulsar

When the season end so I wouldn't play it?

cursive pulsar Mar 7, 2021, 1:46 PM

#

yep

sage mural Mar 7, 2021, 1:46 PM

#

I told u i can't get back my Facebook account

snow snow Mar 7, 2021, 1:46 PM

#

cursive pulsar yep

But someone can play it on the main

sage mural Mar 7, 2021, 1:46 PM

#

U can help with check my account purchased

cursive pulsar Mar 7, 2021, 1:46 PM

#

sage mural I told u i can't get back my Facebook account

did u have any other account liked with your pubg id?

sage mural Mar 7, 2021, 1:47 PM

#

@cursive pulsar no

cursive pulsar Mar 7, 2021, 1:47 PM

#

then u cant

#

i think

sage mural Mar 7, 2021, 1:47 PM

#

I can give u my account and my id and my Facebook

#

Which i linked in in game

#

He deleted my Facebook account

cursive pulsar Mar 7, 2021, 1:48 PM

#

snow snow But someone can play it on the main

hmm, you could play it on main screen (lobby) in beta testing mode

sage mural Mar 7, 2021, 1:48 PM

#

And i can't get back

#

@cursive pulsar how is this when i play any other game and i spend money if i hacked they must help me

#

So easy to hacked and i can't get back my account

cursive pulsar Mar 7, 2021, 1:50 PM

#

@sage mural one should be his own guard

#

no1 can rly help u

sage mural Mar 7, 2021, 1:50 PM

#

What should i do now

dusky yarrow Mar 7, 2021, 1:50 PM

#

Is the runic power mode ending today?

sage mural Mar 7, 2021, 1:51 PM

#

Should i lose it now cuz no customer service here

cursive pulsar Mar 7, 2021, 1:51 PM

#

sage mural What should i do now

make new account and start a new career

sage mural Mar 7, 2021, 1:51 PM

#

Really and my money

#

Who will beck

cursive pulsar Mar 7, 2021, 1:51 PM

#

sage mural Should i lose it now cuz no customer service here

there is but you should be your own guard first

sage mural Mar 7, 2021, 1:51 PM

#

Really u say that

dusky yarrow Mar 7, 2021, 1:51 PM

#

@cursive pulsar can you reply my question?

cursive pulsar Mar 7, 2021, 1:52 PM

#

dusky yarrow Is the runic power mode ending today?

9th or 10th March

#

last date

dusky yarrow Mar 7, 2021, 1:52 PM

#

Oh

sage mural Mar 7, 2021, 1:52 PM

#

What happened in 9 or 10

#

there is but you should be your own guard first what u mean

#

In this game should be customer service say send to me every thing about account

feral forge Mar 7, 2021, 1:54 PM

#

your account is your own responsibility. you should secure your own linked methods.

sage mural Mar 7, 2021, 1:54 PM

#

@feral forge really

cursive pulsar Mar 7, 2021, 1:54 PM

#

@sage mural when did he delete your facebook account?

sage mural Mar 7, 2021, 1:55 PM

#

@cursive pulsar today

#

Morning

cursive pulsar Mar 7, 2021, 1:55 PM

#

sage mural <@234358635080318976> today

you can recover your facebook within 30days

#

if some1 deletes it

grave lichen Mar 7, 2021, 1:55 PM

#

My account ban without any reason,
Please help

polar marshBOT Mar 7, 2021, 1:55 PM

#

@grave lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

sage mural Mar 7, 2021, 1:55 PM

#

Yes but i tryed every thing

#

And still can't

#

He make it under 13 years old

cursive pulsar Mar 7, 2021, 1:56 PM

#

@sage mural it is your own responsibility to protect your account from hackers

sage mural Mar 7, 2021, 1:56 PM

#

And he stolen my yahoo

#

Really you shouldn't say that

#

U should try to help me

#

Don't say any thing like this

#

I spent money

cursive pulsar Mar 7, 2021, 1:57 PM

#

sage mural U should try to help me

we can't do anything sorry

sage mural Mar 7, 2021, 1:58 PM

#

If i play any onther game they will help me

feral forge Mar 7, 2021, 1:58 PM

#

please refer to 2.8 in #faq, contact the facebook support. and as i said, that there's absolutely nothing that the customer service can do if you do not have access to your game account.

round grove Mar 7, 2021, 2:24 PM

#

Hello, PUPG MOBIL. I know you are very busy due to large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to slove a problem as soon as possible because I am wronged. Thank You, PUPG MOBIL

This account ID : (5246870595)
The name of account ŚantàÇlauş

Screenshot_2021-02-17-18-30-33-41_dac7cc7571c39b392df64923967cf7da.jpg

polar marshBOT Mar 7, 2021, 2:24 PM

#

@round grove:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

night cloak Mar 7, 2021, 2:25 PM

#

mocha also if i had a guest account

#

and added my email

clear spindle Mar 7, 2021, 2:31 PM

#

@grim fable please go through the server #735483472432594994, repeatedly posting such will be a mute.

green orchid Mar 7, 2021, 2:33 PM

#

oeoeo

#

oe

#

i need help

storm flumeBOT Mar 7, 2021, 2:33 PM

#

We are unable to provide assistance if you do not ask a question or state a problem, @green orchid. Remember to read through #faq before asking questions in the support channels.

#

Please do not use languages other than English, @bleak spade. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.

bleak spade Mar 7, 2021, 2:34 PM

#

Digital ID Disco Reply

clear spindle Mar 7, 2021, 2:35 PM

#

bleak spade Digital ID Disco Reply

This: 701806429043949628
You may refer this for the future: http://bit.ly/d_uid

jaunty bluff Mar 7, 2021, 2:36 PM

#

Hello
Can I unlink FB immediately ?

clear spindle Mar 7, 2021, 2:36 PM

#

You can remove it from the settings.

jaunty bluff Mar 7, 2021, 2:36 PM

#

I want to change my FB account
then I do not want to wait for 7 days

clear spindle Mar 7, 2021, 2:37 PM

#

Waiting for 7 days is the only option.

jaunty bluff Mar 7, 2021, 2:37 PM

#

ok thx 🙏

foggy creek Mar 7, 2021, 2:46 PM

#

what does the pan on someone’s profile mean

onyx dagger Mar 7, 2021, 2:47 PM

#

If there's the word "BAN" written on it, then the player is banned, @foggy creek.

foggy creek Mar 7, 2021, 2:47 PM

#

#

this guy seems to be fine...

celest shadow Mar 7, 2021, 2:49 PM

#

The ban avatar indicator is only displayed over the suspended player's profile picture, not when you enlarge it.

foggy creek Mar 7, 2021, 2:49 PM

#

why point is he has the ban overlay but is still playing the game...

#

i’m just curious as how one gets the pan but keeps playing the game

celest shadow Mar 7, 2021, 2:52 PM

#

foggy creek

This player (5373848746) last played 2 days ago, and no recent activities since then.

#

That suggests that the player has been suspended.

hallow gulch Mar 7, 2021, 2:52 PM

#

Can players manually choose/set that as their pfp ?

foggy creek Mar 7, 2021, 2:52 PM

#

ahh i see

celest shadow Mar 7, 2021, 2:55 PM

#

hallow gulch Can players manually choose/set that as their pfp ?

The ban avatar indicator only appears when a player is suspended.

hallow gulch Mar 7, 2021, 2:56 PM

#

And if for example i set that as my in-game pfp

celest shadow Mar 7, 2021, 2:57 PM

#

Nothing would really happen. When players enlarge your in-game profile picture, it would obviously be fake since enlarged pictures would show the player's original social media picture or game avatar, instead of the ban avatar indicator.

hallow gulch Mar 7, 2021, 2:58 PM

#

Alright pixuyu

polar marshBOT Mar 7, 2021, 3:11 PM

#

@sudden mauve:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

torpid creek Mar 7, 2021, 3:12 PM

#

I think my account was logged in from another device. Can I see all devices that have logged into my account?

sullen rain Mar 7, 2021, 3:12 PM

#

I got kicked out from the Weekly Challenge Eu hosted / Solo and matching is in progress right now.. wtf?

lone mirage Mar 7, 2021, 3:13 PM

#

need help

#

anyone?

night cloak Mar 7, 2021, 3:13 PM

#

Need help?

brazen holly Mar 7, 2021, 3:13 PM

#

Can I use dns to play pubg safe?

night cloak Mar 7, 2021, 3:13 PM

#

Need help? Please

brazen holly Mar 7, 2021, 3:14 PM

#

Yeah

night cloak Mar 7, 2021, 3:14 PM

#

Can help me

brazen holly Mar 7, 2021, 3:14 PM

#

Can I use dns to play pubg safe?

lone mirage Mar 7, 2021, 3:14 PM

#

help needed

night cloak Mar 7, 2021, 3:14 PM

#

Is it possible to get my server changed or do I just have to wait the 60 days?

#

Like can I get it changed thru here

night cloak Mar 7, 2021, 3:14 PM

#

lone mirage anyone?

Yah can please help me can I DM you private

feral forge Mar 7, 2021, 3:15 PM

#

torpid creek I think my account was logged in from another device. Can I see all devices that...

no. there isn’t a way.

feral forge Mar 7, 2021, 3:16 PM

#

sullen rain I got kicked out from the Weekly Challenge Eu hosted / Solo and matching is in p...

could be due to your internet connection.

feral forge Mar 7, 2021, 3:16 PM

#

brazen holly Can I use dns to play pubg safe?

yes.

lone mirage Mar 7, 2021, 3:16 PM

#

@feral forge In PMCC Bangladesh region will we have to play classic or like pmco system?

sullen rain Mar 7, 2021, 3:16 PM

#

feral forge could be due to your internet connection.

Between 15-49 ms
Professional latency I assume

night cloak Mar 7, 2021, 3:16 PM

#

feral forge yes.

Need hell

#

Need help

feral forge Mar 7, 2021, 3:17 PM

#

night cloak Is it possible to get my server changed or do I just have to wait the 60 days?

no. you will have to wait for the 60 days cooldown to be over

night cloak Mar 7, 2021, 3:17 PM

#

My account hacked

#

Can someone help me please?

cyan thicket Mar 7, 2021, 3:17 PM

#

Hello. Is this a message that will solve my problem and it has not been resolved? It took 10 days
Thank you for submitting the required details. Absher, our team will now start the verification process to solve this problem after all data has been confirmed

This process usually takes less than 10 days.

lone mirage Mar 7, 2021, 3:17 PM

#

lone mirage <@!726389094418087977> In PMCC Bangladesh region will we have to play classic o...

.

#

PMCC Bangladesh region will we have to play classic or like pmco system?

hallow gulch Mar 7, 2021, 3:19 PM

#

night cloak My account hacked

Contact customer support for assistance.

night cloak Mar 7, 2021, 3:21 PM

#

hallow gulch Contact customer support for assistance.

In where

#

They no reply

night cloak Mar 7, 2021, 3:21 PM

#

hallow gulch Contact customer support for assistance.

Can help me

feral forge Mar 7, 2021, 3:21 PM

#

do you still have access to your game account?

hallow gulch Mar 7, 2021, 3:22 PM

#

cyan thicket Hello. Is this a message that will solve my problem and it has not been resolved...

Give it an extra 2 days or so, there could be a bit of a delay.

night cloak Mar 7, 2021, 3:22 PM

#

feral forge do you still have access to your game account?

No someone using now I link my Facebook acc has disabled

lone mirage Mar 7, 2021, 3:22 PM

#

PMCC Bangladesh region will we have to play classic or like pmco system?
pls answerr

hallow gulch Mar 7, 2021, 3:23 PM

#

lone mirage PMCC Bangladesh region will we have to play classic or like pmco system? pls an...

Please wait for someone with such information to assist you.

night cloak Mar 7, 2021, 3:23 PM

#

hallow gulch Please wait for someone with such information to assist you.

Can help?

#

Screenshot_20210307_224508_com.tencent.ig.jpg

Screenshot_20210307_224503_com.tencent.ig.jpg

#

This is my acc

#

But now they change the name

celest shadow Mar 7, 2021, 3:24 PM

#

Please join the PUBG MOBILE Pakistan Discord server and inquire about that there instead, @lone mirage. You can find the link on subpoint 3.1 in #735483472432594994.

night cloak Mar 7, 2021, 3:25 PM

#

celest shadow Please join the PUBG MOBILE Pakistan Discord server and inquire about that there...

Can help me pls

#

?

feral forge Mar 7, 2021, 3:25 PM

#

you should contact the facebook support to recover your account. @night cloak

night cloak Mar 7, 2021, 3:25 PM

#

feral forge you should contact the facebook support to recover your account. <@4562265777981...

I don't know how can help me

lone mirage Mar 7, 2021, 3:25 PM

#

celest shadow Please join the PUBG MOBILE Pakistan Discord server and inquire about that there...

give me the link

celest shadow Mar 7, 2021, 3:26 PM

#

lone mirage give me the link

https://discord.gg/pubgm-pk

night cloak Mar 7, 2021, 3:27 PM

#

Pls help me?

cyan thicket Mar 7, 2021, 3:27 PM

#

hallow gulch Give it an extra 2 days or so, there could be a bit of a delay.

Tamam dear, no problem, we hope that my problem will be solved and the hacker is eliminated

hallow gulch Mar 7, 2021, 3:27 PM

#

night cloak I don't know how can help me

You can either contact the support team at Facebook to recover your account, or the PUBGM CS via the login page. For that you can get the hacked Facebook account unlinked.

feral forge Mar 7, 2021, 3:27 PM

#

night cloak I don't know how can help me

you may refer to 2.8 in #faq

night cloak Mar 7, 2021, 3:27 PM

#

hallow gulch You can either contact the support team at Facebook to recover your account, or ...

How

celest shadow Mar 7, 2021, 3:29 PM

#

You must first contact the customer support of Facebook and recover your social media account in question, @night cloak:

▫️ https://www.facebook.com/help

sullen rain Mar 7, 2021, 3:29 PM

#

Lol...

celest shadow Mar 7, 2021, 3:29 PM

#

Do you require any assistance, @sullen rain?

night cloak Mar 7, 2021, 3:29 PM

#

Can't allready so lobgy

#

Long

sullen rain Mar 7, 2021, 3:30 PM

#

celest shadow Do you require any assistance, <@274558921912352778>?

Yes I will pm you and thanks for noticing with consideration

celest shadow Mar 7, 2021, 3:30 PM

#

sullen rain Yes I will pm you and thanks for noticing with consideration

Here will be fine too if it is related to the game.

glass pewter Mar 7, 2021, 3:33 PM

#

Power armor mode win achievement coming out anytime? Or isntye achievement forgotten

icy lantern Mar 7, 2021, 3:33 PM

#

I try to login but it says
Authorization Error Login failed
Please help
I can't login from gmail through Google Play

#

@celest shadow

cerulean sage Mar 7, 2021, 3:35 PM

#

Pubg email third login how to unlink

#

Is there any way to unlink

feral forge Mar 7, 2021, 3:35 PM

#

there isn't one achievement for that mode at the moment. @glass pewter

deep shadow Mar 7, 2021, 3:35 PM

#

night cloak Can help me pls

I also got hacked

#

But tencent wont help me

#

So I kinda lost my s17 conqueror account

feral forge Mar 7, 2021, 3:36 PM

#

cerulean sage Pubg email third login how to unlink

the method is currently still in beta phase, unlinking is not possible as for now.

lofty swallow Mar 7, 2021, 3:37 PM

#

@feral forge i have strange question but if you have the correct answer you can save my account

cerulean sage Mar 7, 2021, 3:37 PM

#

It will come for next update unlink method ??

feral forge Mar 7, 2021, 3:37 PM

#

cerulean sage It will come for next update unlink method ??

no information regarding that. keep an eye on #news.

jaunty bear Mar 7, 2021, 3:38 PM

#

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5784664933

The name of the account user 『GG』AメTツF

polar marshBOT Mar 7, 2021, 3:38 PM

#

@jaunty bear:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elder coyote Mar 7, 2021, 3:38 PM

#

Hi. What does customer service mean with this phrase: Before we start, we need more information. What is the email address

lofty swallow Mar 7, 2021, 3:39 PM

#

My facebook and Twitter got hacked and the hacker linked his email to 3rd link and i contacted the facebook and Twitter support and this can take up to 60 days and the hacker is unlinking my account the only possibility i have is to link my new facebook account to the account when my old account get unliked by the hacker so i want to know on wich time the unlink day change

feral forge Mar 7, 2021, 3:40 PM

#

and what was your issue about? @elder coyote could you please elaborate.

lofty swallow Mar 7, 2021, 3:41 PM

#

It remain 4 days after that my facebook account will be unliked and the hacker will link his so i want to link my account before he does can you help me regarding the time

feral forge Mar 7, 2021, 3:42 PM

#

do you still have access to your game account? @lofty swallow

deep shadow Mar 7, 2021, 3:43 PM

#

feral forge do you still have access to your game account? <@!541976442808827905>

I don't have access to my account. It says that the hacker is using a new update to prevent me from accessing my account.

wheat sequoia Mar 7, 2021, 3:43 PM

#

مرحبا شركة ببجي زر تغيير البلد لا يظهر لدي ارجو المساعدة؟؟

Screenshot_20210306_142238_com.tencent.ig.jpg

storm flumeBOT Mar 7, 2021, 3:43 PM

#

Please do not use languages other than English, @wheat sequoia. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

lofty swallow Mar 7, 2021, 3:43 PM

#

I dont have access to Twitter and facebook anymore but i didnt logout my account so i can login for now

feral forge Mar 7, 2021, 3:44 PM

#

lofty swallow I dont have access to Twitter and facebook anymore but i didnt logout my account...

so what is your current login method?

lofty swallow Mar 7, 2021, 3:45 PM

#

I just open the game and im in the account

wheat sequoia Mar 7, 2021, 3:46 PM

#

Hello, PUBG Mobile. The change country button does not appear. Please help and respond?

cursive pulsar Mar 7, 2021, 3:47 PM

#

wheat sequoia Hello, PUBG Mobile. The change country button does not appear. Please help and r...

i think you need a country change card to change it

feral forge Mar 7, 2021, 3:48 PM

#

@wheat sequoia it appears that your account was created in the EEA regions, and according to the rules and laws you can not change your region/country due to the restrictions.

lofty swallow Mar 7, 2021, 3:48 PM

#

Can you please help me i contacted the in game support and they said i need a safe account that is connected and this is the only way that i can connect my new safe facebook account to the game and contact the support to unlink hacker account

cursive pulsar Mar 7, 2021, 3:48 PM

#

feral forge <@!817705617141399573> it appears that your account was created in the EEA regio...

what is EEA region?

#

xD

hallow gulch Mar 7, 2021, 3:49 PM

#

cursive pulsar what is EEA region?

European economic area.

cursive pulsar Mar 7, 2021, 3:49 PM

#

oh

feral forge Mar 7, 2021, 3:50 PM

#

but you no longer have access to both of your social media accounts? @lofty swallow

lofty swallow Mar 7, 2021, 3:50 PM

#

Yes right

hallow gulch Mar 7, 2021, 3:54 PM

#

You can try recovering your social media accounts, Then you may submit the information needed, @lofty swallow.

lofty swallow Mar 7, 2021, 3:55 PM

#

@feral forge i just want to know one thing it take 7 days to unlink facebook account from the game on what time the the days change from 7 to 6 or 6 to 5
Does the day change on the time when game get refreshed or it has its own time

#

@hallow gulch i alredy contact the facebook and Twitter support it will take up to 60 days on the other hand the hacker is unlinking my accounts one by one

sacred yarrow Mar 7, 2021, 3:56 PM

#

Can someone tell me how uc i am getting to buy this?
@feral forge

sage mural Mar 7, 2021, 3:56 PM

#

All who still played this game any more let's make screen shout to this customer service and make alot of posts on Facebook and Twitter and let all ppl who spend money on this game and let them to know ...no customers service here who will get hacked game never help him ...this game say keep safe from hackers...0 unti hacker
This game don't have fire wall for game so easy to we get hack
Let's all stop spending money on this game and let all ppl know this game

sacred yarrow Mar 7, 2021, 3:56 PM

#

What upto 6000 means?

deep shadow Mar 7, 2021, 3:57 PM

#

yeah I spent money on the game, and there was 600 uc left in my account, and the hacker now has it 😦

feral forge Mar 7, 2021, 3:57 PM

#

lofty swallow <@726389094418087977> i just want to know one thing it take 7 days to unlink fac...

i'm not sure about that, should be according to the time, the minute when the hacker click on the unlink button.

hallow gulch Mar 7, 2021, 3:57 PM

#

sage mural All who still played this game any more let's make screen shout to this customer...

You may share your feedback in #old.

sage mural Mar 7, 2021, 3:58 PM

#

@hallow gulch my account get hacked and my Facebook and i spend more than 1000$

hallow gulch Mar 7, 2021, 3:58 PM

#

sacred yarrow What upto 6000 means?

The odds of the uc earned could reach 6k, depends on your luck.

feral forge Mar 7, 2021, 3:58 PM

#

sacred yarrow What upto 6000 means?

you will get an extra random gift from 0-6000 if you purchase for 300uc. it is all depends on your luck.

lofty swallow Mar 7, 2021, 3:59 PM

#

@feral forge is there anyone who is sure about this because i searched on internet and didant find any think

sacred yarrow Mar 7, 2021, 3:59 PM

#

Ok thanks
@feral forge
@hallow gulch

vital rover Mar 7, 2021, 3:59 PM

#

cursive pulsar i think you need a country change card to change it

Bruh whts country change card srsly i have nvr heard of it

sage mural Mar 7, 2021, 4:01 PM

#

This game should tell us before we play if we hacked game never help us

#

U should learn from other game how to help ppl

hallow gulch Mar 7, 2021, 4:01 PM

#

Just to clarify, There's so such thing as country changing cards.

sage mural Mar 7, 2021, 4:02 PM

#

I played lots of games and get hacked many Times but when i talk to customer service if i spent alot of money they help me

deep shadow Mar 7, 2021, 4:02 PM

#

sage mural This game should tell us before we play if we hacked game never help us

Yeah I'm gonna quit PUBGM soon cuz tencent won't help the people who play so much that they'd rank for conqueror, and spend over 100$.

cursive pulsar Mar 7, 2021, 4:02 PM

#

vital rover Bruh whts country change card srsly i have nvr heard of it

#

this

hallow gulch Mar 7, 2021, 4:03 PM

#

That's the flag displayed on your profile, and has nothing to do with your region/country.

sage mural Mar 7, 2021, 4:03 PM

#

But here don't care they care onliy about how they get our money if they can steal our money they will do this

cursive pulsar Mar 7, 2021, 4:03 PM

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sage mural I played lots of games and get hacked many Times but when i talk to customer ser...

maybe you yourself public your media accounts

sage mural Mar 7, 2021, 4:03 PM

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Here say to me start again and spend money again

lofty swallow Mar 7, 2021, 4:04 PM

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Im playing from season 2 i did conqueror on season 7-8-9-10-16 and 17 and spend more than 2000€ and got hacked now

night cloak Mar 7, 2021, 4:04 PM

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How do I get a rename card without purchasing it using uc

sage mural Mar 7, 2021, 4:04 PM

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@cursive pulsar nooo but here very bad security

hallow gulch Mar 7, 2021, 4:04 PM

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Take this to #pubg-mobile, @sage mural and @cursive pulsar.

sage mural Mar 7, 2021, 4:04 PM

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0 security

cursive pulsar Mar 7, 2021, 4:04 PM

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night cloak How do I get a rename card without purchasing it using uc

u cant

elder coyote Mar 7, 2021, 4:05 PM

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@feral forge My account has been hacked and the hacker has lifted the version of my game from the account and I cannot unlink the hacked account

hallow gulch Mar 7, 2021, 4:05 PM

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cursive pulsar u cant

Avoid answering if you don't have a confirmed information.

hallow gulch Mar 7, 2021, 4:06 PM

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night cloak How do I get a rename card without purchasing it using uc

You may do the returner method, which is going offline for 15 days. Then after you do so, you'll get a pack including a name changing card.

feral forge Mar 7, 2021, 4:06 PM

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according to the ToS of pubg mobile. every player should have acknowledged and accepted upon their account creation, that the owner of the account is responsible for securing their own account. before you started playing the game, you should have already read and accepted to the game's policy.

night cloak Mar 7, 2021, 4:07 PM

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hallow gulch You may do the returner method, which is going offline for 15 days. Then after y...

Wait what for real?

sage mural Mar 7, 2021, 4:07 PM

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Guys trust me we lost time here they never help us

hallow gulch Mar 7, 2021, 4:07 PM

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Yes, unless it got taken away which i highly doubt so.

sage mural Mar 7, 2021, 4:07 PM

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Im here all the day and they say the same

night cloak Mar 7, 2021, 4:08 PM

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hallow gulch Yes, unless it got taken away which i highly doubt so.

So it’s a one use only?

lofty swallow Mar 7, 2021, 4:08 PM

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feral forge i'm not sure about that, should be according to the time, the minute when the ha...

Is there anyone who is sure?

sage mural Mar 7, 2021, 4:08 PM

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Here lots of ppl who get hacked and this game don't care about us

hallow gulch Mar 7, 2021, 4:08 PM

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All rename cards are a one time use.

night cloak Mar 7, 2021, 4:08 PM

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hallow gulch All rename cards are a one time use.

No I mean like is the returner method a 1 bit use?

sage mural Mar 7, 2021, 4:09 PM

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There is alot of hack prog on the game and bugs they can't fixed

hallow gulch Mar 7, 2021, 4:09 PM

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That i do not know, but make it count either way.

night cloak Mar 7, 2021, 4:10 PM

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So if I didn’t play the game for a total 15 days I’ll get a rename card? Does it have to do with anything like levels or whatever?

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.

hallow gulch Mar 7, 2021, 4:11 PM

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Once you go offline for 15 days, and log on afterwards. Yes, you'll get a rename card.

sage mural Mar 7, 2021, 4:11 PM

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I have a lot of screen here a lot of ppl here get hacked and this game don't care let's all make alot posts on Facebook and Twitter and let all world know this game

night cloak Mar 7, 2021, 4:11 PM

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sage mural I have a lot of screen here a lot of ppl here get hacked and this game don't car...

Can you please stop complaining

night cloak Mar 7, 2021, 4:11 PM

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hallow gulch Once you go offline for 15 days, and log on afterwards. Yes, you'll get a rename...

alright

celest shadow Mar 7, 2021, 4:13 PM

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Please move to a discussion channel, @sage mural.

sage mural Mar 7, 2021, 4:14 PM

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...

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@celest shadow u can block me

celest shadow Mar 7, 2021, 4:14 PM

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If you do not require assistance, please move to #chat or #pubg-mobile, @sage mural.

feral forge Mar 7, 2021, 4:14 PM

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@elder coyote you should wait for the next update for the game. and the version of your game will return to normal so you will be able to login again.

sage mural Mar 7, 2021, 4:15 PM

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@celest shadow u should say to me who should i go talk with him and get some help

celest shadow Mar 7, 2021, 4:16 PM

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What is your issue and how can we help you, @sage mural?

sage mural Mar 7, 2021, 4:16 PM

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My account get hacked and my Facebook hacked and i can't restore my Facebook and i spent more than 1000$

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What should i do i can't restore my Facebook

celest shadow Mar 7, 2021, 4:18 PM

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You will have to recover your Facebook account first. To do that, you need to contact the customer support of Facebook:

▫️ https://www.facebook.com/help

Once you have access to this social media account, you can proceed by contacting the customer service in the game for further assistance.

sage mural Mar 7, 2021, 4:19 PM

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He hacked Facebook and yahoo i can't

celest shadow Mar 7, 2021, 4:20 PM

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You can recover your hacked Facebook account. Please contact them via the link above.

polar marshBOT Mar 7, 2021, 4:23 PM

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@lethal lantern:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

elder coyote Mar 7, 2021, 4:24 PM

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@.Ṇadïa.🌴#7365 Exactly what does he mean, but an email, is the link in the game or the hacker?

jade moat Mar 7, 2021, 4:27 PM

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مرحبا

storm flumeBOT Mar 7, 2021, 4:27 PM

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Please do not use languages other than English, @jade moat. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

jade moat Mar 7, 2021, 4:28 PM

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Hi, I have a problem

storm flumeBOT Mar 7, 2021, 4:29 PM

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We are unable to provide assistance if you do not ask a question or state a problem, @jade moat @night cloak. Remember to read through #faq before asking questions in the support channels.

wheat sequoia Mar 7, 2021, 4:29 PM

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Thank you for the shock💔

peak tartan Mar 7, 2021, 4:31 PM

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Pubg mobile
Low end device and <100ms players:- worst game

High end device and >100ms players:- the best game

jade moat Mar 7, 2021, 4:31 PM

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I need to move my account outside the European Economic Area

clear spindle Mar 7, 2021, 4:31 PM

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peak tartan Pubg mobile Low end device and <100ms players:- worst game High end device an...

You may share your feedbacks in #old.

clear spindle Mar 7, 2021, 4:32 PM

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jade moat I need to move my account outside the European Economic Area

Unfortunately it cannot be done.

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amiajoketou

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You may contact the in game customer service for the account related issue, you can contact them from the login page, @elder coyote.

charred edge Mar 7, 2021, 4:33 PM

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Hi, what if pubm support team fails to resolve the issue after they verified the details and forwarded the problem to the concerned team 60 days ago

jade moat Mar 7, 2021, 4:34 PM

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Why is the option to change the country and region not appearing in my account? Many events and offers do not appear on my account. I need a solution to this problem

clear spindle Mar 7, 2021, 4:34 PM

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You may send them a reminder about that, @charred edge. Refer #faq 5.4.

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If you do not need any assistance, move to a discussion channel, @peak tartan.

charred edge Mar 7, 2021, 4:35 PM

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Can they extend the waiting time or they must resolve it within 60 days?

clear spindle Mar 7, 2021, 4:35 PM

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They will resolve the issue within 60 days.

charred edge Mar 7, 2021, 4:36 PM

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My question is they must resolve it within 60 days or they can mitigate it and ask you to wait longer?

polar marshBOT Mar 7, 2021, 4:37 PM

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@solid birch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

charred edge Mar 7, 2021, 4:38 PM

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So if they won't resolve the issue within 24h i can take legal actions? Because my problem has been submitted 59 days ago

pearl shuttle Mar 7, 2021, 4:59 PM

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Hello, PUBG MOBILE.
My account has been banned for ten years for no reason. I did not violate the rules of the game and I was very careful about using illegal things. I have been sent to you several times and I did not benefit from anything. He asked you to know the reason for the ban and you did not give me the answer. Just send me that you violated the rules of the game and I did not violate the rules and laws of the game. We wish you to review my account and return it to me as soon as possible.
Account name: KOH ・ Ahmed
ID: 5186106187
Together all the appreciation and respect to you

polar marshBOT Mar 7, 2021, 4:59 PM

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@pearl shuttle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

golden marsh Mar 7, 2021, 5:03 PM

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hello pubg mobile my account banned 10 years because someone stolen my account and linked account with facebook i need help to solve this problem

polar marshBOT Mar 7, 2021, 5:03 PM

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@golden marsh:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.

deep shadow Mar 7, 2021, 5:10 PM

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sage mural My account get hacked and my Facebook hacked and i can't restore my Facebook and...

Yeah I am sorry about your account