#questions
1 messages · Page 1251 of 1
Contact customer service from the login screen.
Can the password for my email login be changed?
@exotic moss Any unauthorized method to modify or manipulate the game or its function isn't allowed.
^
Gfx toolz?
Use of unauthorized third-party software or methods, @exotic moss, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
Enter a wrong password and reset it after then
And is there a way to get rid of the email?
Can i unlink my facebook and link my twitter
Yes
Better device vro
Upgrade your device
Im quitting pubg mobile after season 17. I have 650 uc and would like to give royale pass to my friend. Is there a way i can send uc to my friend or royale pass with uc without credit card etc
I mean u can have problems to login
If linking twitter will i lose my ingame progresss
It's not possible to transfer UC or items, @marsh basalt.
No
But i unlink my acc and i wanna login i cant. After 2 days i login🤣
How i can be support on this serwer
I can't login into my account
What problem
Yes
Go to settings and change
I've my account linked with Facebook and I can't login into my account from straight 3 days!
General settings scrool down and select
Make sure its linked maybe its unlinked
@exotic moss I'm damn sure it is linked! I'm playing the game since 2 sept 2020 and I've previously logged in with that account.
A hacker change my server from Asia to Europe and I can't change it because need to wait 60 days
Try to use vpn or better contact to game support
It's always showing that check your network while my network is completely stable
Who knows when pmco is coming?
Canbu send screenshot
I try. It same
Somone tell today is final
@exotic moss i mean next pmco !
Do you contact to support
Idk check in internet
But sometimes when I click continue to login... It does nothing. The popup appears randomly.
@thin halo you know..?!
I got same unliunlink and link
as for the release throwing event season 18, with a final fix or update
Yes. They say can't change
So what should I do. I can't play the game 3 days straight.
Reset data
I've reinstalled the game already!
I can't log in to my account, the version says low. What had I better do?
@narrow mantle Do you have any other social media linked as well?
Try to reset data
Already done.
??
No other way except wait for 60 days
@thin halo no bro just tweeter
Contact in-game customer support
I had the cache cleared and cleared all the data and even reinstalled the game but nothing helped.
I've tried it many times, but I can't@thin halo
Go to date and time and add to months
can you elaborate ?
@narrow mantle Does it say something when you logged in with twitter? It would be helpful if you can specify what actually happened.
thanks
@thin halo I want to go to it name and it says you can't get in..I don't know why..?!
@tranquil stratus
Can you send screenshot?
@jade nest so, when the season 18 comes, will it improve ?
Wait
It might fix your issue,
What about mine?
Try to make something in facebook
@thin halo
Can you just explain?
I'm looking forward to it because I can't get into my account for 1 Week :(
K
Do u have facebook
I'm aslo getting the same message as @narrow mantle sent.
Downloaded
Ya
hm?
Your country?
Nepal
Go to setting apps and web sites loggined with facebook. Click edit and pubg mobile
@jade nest if I get to the support team, can they fix the problem for sure ?
It's not working
In my fb settings?
@thorny sorrel ye
They will reply you about that, I can't tell about that.
Ok
So wait
oky
60 days?
can anyone help me to write this in text ? <@&481161015728406538>
i need to report that id
@tranquil stratus or make another acc add new acc to party main acc. New acc need to be on asia server and play
OK
Will try to find it. Please don't mention the Moderator role for such requests, @night cloak.
but i dont know how to get his id in written
You can report the stream in #cheater-reports. I'll try to find the ID.
@vagrant forum he is streaming on discord buddy
There has been a problem with my Facebook account and it has been suspended, and I cannot access my account for the game. I want a solution and thank you
id: 5646292237
Name : 『SeCtOoR』ツ
Mobail : iphone 11
Nevermind then.
So where do i find the sites logged in with Facebook?
@vagrant forum lol just now he opened his accounts section and i recorded it
Come DM
Ok
@lime juniper i have a suggestion please make the cheaters report section a bit private , like can you apply a option called message history in discord settings
because you know these cheaters are getting aware of this reporting method so they are removing / hiding the kill feeds , id name when they stream
I need help please
My account for years Login via Facebook, so haven’t played for maybe 6 months and suddenly I login today, it asked me to choose new hairstyle, when I done, everything gone! My level become 0
I need help I cant log in with my twitter account for some reason Why cant I?
It says please try login in with the app or something like it
They will eventually be permanently suspended by the anti-cheat system, or manually after in-game reports have been reviewed. We also remove their livestreams and pages, so one by one will no longer have a place to show off their cheating activities.
:((
I can't login with Twitter!
If you still require this username, here it is:
ɞREEM͜͡ɞ
@celest shadow help please My account for years Login via Facebook, so haven’t played for maybe 6 months and suddenly I login today, it asked me to choose new hairstyle, when I done, everything gone! My level become 0
@celest shadow thanks a lot buddy
mods admins over here are really very responsive and helpful !!
kudos
I need help I cant log in with my twitter account for some reason Why cant I?
It says please try login in with the app or something like it
You may want to check if you have logged in using the correct Facebook account, @stray ermine.
Cheers! 🍻
It is correct, I only have one Facebook account
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5196732937
The name of the account user:IQIzZ31
@dusk spear:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Can you provide a screenshot to this?
You can now access #emulator-chat and #emulator-support, @inner oar. Revert this at any time by sending .emulator in #481204134859505684.
Emulator right, @inner oar?
Please contact the customer support of Facebook for further assistance in this regard:
I use discord on my pc, but I play Pubg on mobile
Please provide a screenshot of the issue you face, @inner oar. Do not worry about the language for now.
Your account may have been stolen by someone else, @stray ermine. Please contact the customer service for further assistance, you may refer to subpoint 5.3 in #faq for further instructions.
Failed to login. Please, log in through the twitter application
A screenshot, please, @inner oar.
twitter login fail
@celest shadow pls help me I can't join ping mobile in tweeter
My ACC very nice 🥺 😢
@celest shadow I used customer support about 1 week ago and still no respond
You may want to wait and log in at a later time, @inner oar, @wise abyss and @narrow mantle. It could be an issue on Twitter's end that is not allowing you to log in.
You could instead log into your PUBG MOBILE account using another linked social media account, e-mail or your phone number.
This lady hack my id
@celest shadow no my ACC just connect tweter
Hi..My device is samsung tab g S7+ I have something wrong with the game graphics it's very low I mean it's look like 420p not 2K I tried to repair it from the login page and also I re-download it 3 times or more and nothing changes can I have some help
Pubg not supporting
If that is the case, please be patient until this particular issue resolves on its own, @narrow mantle and @inner oar.
@celest shadow okay bro thanks

@celest shadow This is the message i got this morning is it cause of reports?
@celest shadow Thanks It works now I was wondering if it was down please do something about it because some other people may be having the same problem, :))
I play since season 2 or 1 idk
Its support channel
Would you be able to share a screenshot of your lobby screen?
This is most likely the case then, please abide to the security warning.
Please read the message sent by the customer service representative and provide the required information.
Piston
i did and i didnt use any hacks or anything which is weird
Same problem
Something on Twitter's end may be down, not something we can do here on Discord. Glad you were able to log in again, have fun!
What happends if people get angry bc ur good and they are like "imma report you" Is it false warning or what Is it called?
TY :DDD
Piston
@celest shadow I replied last week and waited a week for respond but nothing
If you are certain that you, your device or your network is perfectly fine, then there is nothing you should be concerned about. Once you are no longer marked as suspicious, you will be able to participate in the regional ranking again.
well then thats weird of the cause why i got it 😦
This my account I’m from Sri Lanka 🇱🇰 this lady hack my account
Am I suppose to wait in game until someone replies or I can close the game?
everything is perfect with me, new device fresh install of pubg and network speed of 90/mbs
Do you have activity with somone sus
A player can receive multiple reports, and sometimes false ones. However, this does not necessarily mean that they are a cheater. The security team will look into a player with higher number of reports, but if cheating was not detected via their gameplays, player data and et cetera, then a suspension will not be issued.
This was further discussed in the latest Dev Log on Reddit. Feel free to refer to it:
https://www.reddit.com/r/PUBGMobile/comments/lggxlt/pubg_mobile_dev_log_february_2021
Rich stuff
Why mean
Do you have activity with somone sus
Please be patient as the customer service receives a large number of support requests every day.
Like chat somone who tell something about ur acc or pubg mobile
Please contact the customer service in the game for further assistance, @faint sail.
Please contact the customer service via the in-game settings for further assistance, @timber orchid.
Yup I have another id
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5186638729 The name of the account user
@median axle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Really my account hack
I have a problem when loading the beta, it just crashes instantly
What u mean
Yas
Yes
Contact in-game customer support for further assistance
do not understand
@frigid crystal Go to settings > general > profiles > and click trust
@timber orchid your account is hacked as you told.Then contact in-game customer support for further assistance.Refer to #faq 5.3
I did that, it crashes on the loading screen
If the PUBG MOBILE BETA application crashes, please wait for an update as this is usual for Apple devices, @frigid crystal.
Well it's beta for a reason.Beta means Unstable version of the game 
Hello,pupg mobile. i know that you are very busy. due to the large number of messagesi had no problem with my account has been banned for no reason and i swear to do or use external materials and that i play clean play and i make very careful ti comply with the terms and in tegrity of the game i ask you to solve a problem as soon as possible because i am wronged. thank you,PUPG MOBILE
the account id 5334715276
the name of the account user 《Kamil》Pro
@waxen hollow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Are designers allowed
Could you please elaborate on this a little bit more, @exotic moss?
Graphics desginers gfx arts
Allowed on what exactly?
This server like server for graphics arts
I do not quite understand your request, @exotic moss.
Hello,
My pubg account has been hacked. I couldn't be able to play the game since yesterday. My PUBG name is 千o乂彡PSYCHO and my id is 5339271859. Here i have attached the screenshots of the issue with my account.
I'm kindly requesting you to give a solution as soon as possible to get back my PUBG account.
Thankyou.
Server for fan arts and more
You can share your fan-arts of PUBG MOBILE in #media. There isn't a server for this.
Ok ik i just wanna know
As previously advised, you will need to contact the customer in the game for further assistance.
No worries at all, hope it helped.
Try but not respond
You must be patient and be prepared with information to prove that you own the account.
This lady turkey 🇹🇷
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solva a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id
61234288718
The name of the account user
Hamo1201
@bronze wing:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi, PUBG MOBILE. I know you are very busy because of the large number of messages. I had no problems with my account. It was hacked! I spent $ 1,000 on the account please help me get it back! I can send all the evidence that my account is mine!
Selling a clan is allowed?
I want to talk to a robo specialist with account returns
No, that's against tos too
Please contact the customer service via the in-game settings for further assistance, @timber orchid.
Hello, PUBG MOBILE. I know you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and i swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because i am wronged. Thank you, PUBG MOBILE
The account id : 5180590305
The name of the account user : LeonツPro
@winged stone:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hey PUBG Mobile support team, my account has been hacked and I do not know about it. Some used my PUbG account and play with it. I get my account and link again but I find my account blocked. Please un banned my account I hope to refund me as soon as . I need my account and I can't spend my day without playing, and I hope you pay attention to my account. Ask and wait for your response eagerly
ID : ( 5754986731)
NAME : Mł〆غآوي
Please do not use languages other than English, @worldly sparrow. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@worldly sparrow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@tribal lodge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Why there is too much latency today in pubg?? My ping is stable but everything i pick up is being delayed a bit
Please upload your #cheater-reports evidence on YouTube and no longer than 1:30 minutes. You must make sure that cheating has taken place within that 1:30 minutes video, @primal grove.
Hello,PUBILE.lKnow that you are very busy due to thelarge numberofmessages.l had no problemwith my account.myaccount has been banned for no reason and lswear to do oruseexternal materials snd that lplay clean play and lmake very careful to comply with the terme and integrityof the game.lask you to solve a problem as soon as possible becauselam wronged.Thank you,PUBG MOBILE The account id 5821907163 the name of the account user (karقناص5)
@unkempt elbow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Bangladesh
It is happening to all of my friends
Check your Internet connection.
Try using DNS then.
Did that already
Could somebody help me with this problem, I downloaded pubgm beta and its get crashes everytime and i trust it from general but its still same thing
Is it the server problem? @onyx dagger
Hold on.
@solid copper:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Any answer?
Hello, @night cloak! Please wait for an update for the beta version on iOS. The crash is a usual occurrence for Apple devices.
Ok thanks
Try repairing the game, @remote falcon.
Ok
Alright then.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5291267209
The name of the account user BJxVIKING
@lusty shard:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
if i have like rp lvl 50 and i buy now the elite rp, i will get all the skins/sets/ag/uc from lv 1 to 50?
yes
u can choose
um, i think its uc or ag
Hello, PUBG MOBILE. I know you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and i swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because i am wronged. Thank you, PUBG MOBILE
The account id : 5180590305
The name of the account user : LeonツPro
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@raw frost:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@languid citrus:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
One more question, is google play the safest way to buy rp?
The only official way to purchase UC or Royale Pass is through the in-game system or as @vagrant tulip mentioned, this website:
▫️ https://www.pubgmobile.com/pay
Please do not purchase from any other websites or unauthorized sources as this may impose a risk on your account or even have your UC deducted for unofficial purchases.
Do you get banned for using vpn to enter match. To get better ping (ms). Because in every match i get 250 -450 ms
@vagrant tulip okayy
I would like to contact a moderator.
When will pre registration of PUBG New State come for IOS??
@vagrant tulip basha we need someone to assist @minor forum
We provide community support only for the global English version of PUBG MOBILE here, @remote falcon.
We are unable to provide assistance if you do not ask a question or state a problem, @rigid badge. Remember to read through #faq before asking questions in the support channels.
If they told that they cannot recover your account then its not possible.So better make a new account and play the game
I would like to report an individual threating to mass report me and my friends’ accounts after losing a face-off. Can’t forget to mention that he promised each of us 1000uc, which makes him a scammer apart from abusing the report system.
Mass reporting won't give you a ban.
hello my credit card is not been able to make purchases and i have money in the card. the card is working but pubg is saying (cant make this purchase).
And also read this for more clarification@rigid badge
https://www.reddit.com/r/PUBGMobile/comments/lggxlt/pubg_mobile_dev_log_february_2021
When you kill enemies in metro this red color in crate or pink i cant see the color So how can i fix it @vagrant tulip
hello my credit card is not been able to make purchases and i have money in the card. the card is working but pubg is saying (cant make this purchase). @clear spindle
Use this to purchase, @lavish bough: https://www.pubgmobile.com/pay
And contact the in-game customer service for further assistance regarding the issue.
That colour depends on the value of the crate.If the person who died has something valuable then it will show red/pink colour depending on mythic or legendary items inside the death crate
Youtube??
I know but this color i can't see it
@clear spindle could you please inform me if @night cloak has the power to make such threats as to "make sure your account gets banned?"
No one does
You should kill real players,bots crates won't show anything like that
Bots crate show green line
It depends on the loot inside the crates
No one could ban you unless you violates the rule, @distant dome.
thanks it worked the purchases had backed up
They already told,that they cannot recover your account,so better start with new account.@bitter moon
@vagrant tulip How can i fix this problem
Loots inside the death crates decides the colour.
If the enemies whom you have killed doesn't have valuable items in the crates it will show up as normal crate
@minor forum play the radiation zone and kill real players there ,you will see those colours as that map has more tryhards and better players
Please contact the customer service via the in-game settings for further assistance, @bitter moon.
The one way to get in contact with the support team, is through the in-game CS system. Note that we do not have any sources as in-game devs or agents here. A Fresh start Doesn't sound bad, knowing that you've gained knowledge... Goodluck.
Already did it bro not working
You can now access #emulator-chat and #emulator-support, @lean quarry. Revert this at any time by sending .emulator in #481204134859505684.
@jade nest how can i fix it
^^ That's not a problem, however you can report it in #old
What do you mean? @night cloak
Thats good to know.
If you do find any cheaters, please do report them.
:)
Well, let's take this discussion to #pubg-mobile, as this is a Support Channel, @night cloak.
Is pubg mobile 2 officially announced?
There's no PUBG MOBILE 2.
I didn't understand!
This... 
Then those YouTube vdos are fake?
Ok, thanks
Hello,PUBG MOBIL.I know that you are very busy due to the large number of messages .I had no problem with my account.has been banned for no reason and I that I play clean play and I make very careful to comply with the terms and integrity of the game.I ask you to solve a problem as soon as possible because I am wronged.Thank you,PUBG MOBIL The account id 5223621841 The name of the account user[M͜͡H٭Aliswd]
@silk goblet:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
We provide community support only for the global English version of PUBG MOBILE here, @lusty tangle.
Just to clarify, That is called Pubg new state, and it's not the second instalment of the main Pubg game. Plus what machete said applies.
@pseudo osprey:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@jade nest look at these real player crates No Colors
^^^Read it again
but, its completely legal to buy with google play, no?
@jade nest boss crate no color
He got Groza refined
If you have recently made unauthorized purchases of UC, it will be deducted, @oblique gyro. Please make sure you purchase UC from the in-game system or through https://www.pubgmobile.com/pay.
Hello, @minor forum!
Should you encounter any kinds of bugs or technical issues in the game, please report them directly in-game by clicking the Report button located at top-right during matches, or by clicking the ^ button located in the bottom-right corner of the main menu and selecting Report.
Alternatively, in case the report failed or if you have any kind of additional information, such as screenshot(s) and/or video(s), please contact the customer service via the game settings. Refer to subpoint 5.3 in #faq for further instructions. Visual content can be uploaded to online hosting services, such as Imgur and YouTube, and sent as links.
Additionally, you can submit a report in #old in compliance with the channel's pinned instructions.
Do matches in Power Armor or Payload 2.0 affect my k/d and other stats displayed on the page to the left of the main screen?
I don’t think so because that’s Evoground not Classic mode
Guys, i took data has been changed while i change my device !!
I was playing with my andriod and charged has finish while iam in game
Correct, matches played in Arena, Arcade or Evoground will not affect your statistics or K/D. It will only affect when you play Classic matches.
@clear spindle good news

Ok thanks
@lunar moth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Apologies on not getting back to you. The team may not be able to share the conclusion on the issue due to some internal reasons.
Ok no problem 
I accidentally deleted my account pls can u recover
Hello,PUBG MOBILE.l know that you very busy due to the large number of messages.l had no problem with my account.My account has been banned for no reason and l swear to do or use external materials and that l play clean play and l make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because Im wronged. Thank you,PUBG MOBILE
The account id 61259660800
The name of the account user 气『RODÎ』๛
@normal crow:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Reposting Dec 27 2020 issue .. still no Solution found
Mobile : note samsung note 8
Internet : wateen / ufone both
Player Id :5106655258
Hi guys i have an samsung note 8 my pubg game My gets closed unexpectedly with out any warning! .. . Then i have to start again to enter match it happen after every 5min ya more frequently ! Note i have tried lower the graphics to smooth and low .. but still th problem persists
Help
My pubg account got hacked through my stolen twitter account. Unfortunately, i cant change my twitter password neither access it. Luckily, I have my email linked to the account so i still can access it. However, the hacker still access my pubg account through my stolen twitter account. In addition, he has linked an additional Game Center to the account. I can support my case with the dates of the paid payment for account
Hello, PUBG MOBILE. I know you are very busy with so much texting. My account was blocked for no reason, and only because I gave it to my friend
He raises the evaluation for me and swears by the Lord and swears in the spirit of my father the martyr that I did not do or use external materials and that I play fair play and I am very keen to comply with the terms and safety of the game.
I ask you to solve a problem as soon as possible, because I am wronged and poor, and the game spent a lot on it. Thanks, PUBG MOBILE
Account ID:
5162793785
Account username:
BOUNTY ヅ
@raw quarry:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
I change my server by mistake and the Customer Service not helping what should i do?
Player Id - 5281223747
Mobile - Samsung a50
Internet - wifi oredo
I want to back my country religion (oman) please 🙏
contact the in game customer service referring to the steps in this screenshot
Player Id - 5281223747
Mobile - Samsung a50
Internet - wifi oredo
I want to back my country religion (oman) please pray
Player Id - 5281223747
Mobile - Samsung a50
Internet - wifi oredo
I want to back my country religion (oman) please
I change my server by mistake and the Customer Service not helping what should i do?
use Customer service option ingame
I already use but there is no option..? Only flag change available
wait for the cooldown ends. @boreal raptor
do u want the change cause u get high ping?
I can't play the game with that high ping
Yes ✔️ change it bacK is better for me to play (oman)
well when u teammate with your friends u dont get low ping?
@pseudo bobcat:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Its not possible to you change ☹ i want my oman country religion bacK..?
😪😪
You can change it after the cooldown.
Actually what is the cooldown
The amount of days needed in order for you to change back your server.
That mean i can't play with good ping
I just need to change it to middle east so i can play will
Wait for 60 days. 🤷♂️
@whole mist:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
It was 30 days and now it's 33
I can't stay on that server, I'm having a bad time getting into mathes
Unfortunately you have to wait for the cooldown to be over, @silver bison.
Didn't you see what type?
...
Its ok 
Any mods?
We are unable to provide assistance if you do not ask a question or state a problem, @long kettle. Remember to read through #faq before asking questions in the support channels.
can someone help me,
"Download error. Please restart the game or repair the download."
why does it say this?
I can't download any resources packs
I've reinstalled the game twice
Did you try to repair the game, @hidden crater ?
Player Id - 5281223747
Mobile - Samsung a50
Internet - wifi oredo
I want to back my country religion (oman) please
Do a Routine repair and then use a DNS, @hidden crater. It should fix it.
As said previously, you need to wait for the time to reset, @orchid dust.
Android or iOS, @hidden crater ?
OhK thnx 🤗
1 2 day how many days..?
@hidden crater https://apps.apple.com/us/app/1-1-1-1-faster-internet/id1423538627 download and enable this for downloading the resource.
You can find it in where you have changed.
OhK so simply you have to say wait for 6 months.. 😐
Thnxu you so much for your support 😑
You're welcome. 
@clear spindle it's still not downloading

the error message doesn't show but it says 0kb/s
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5500685190
The name of the account userوجــّد〆
Please do not use languages other than English, @lean roost. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@lean roost:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Tried Routine repair now ?
yes@clear spindle
What shall i do if my old account was on Gmail and get lost?!
i can only play arcade games atm since other maps aren't downloaded
i can play arcade smoothly, 50ms
Strange, Welp try reinstalling the game. Mostly this happens due to an ISP issue.

@fervent matrix you need to contact Google [https://support.google.com/] and regain access to the account. Or else have to create a new account.
@verbal grail:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@clear spindle i can't even play on Android
why this error message show?
i restarted, and it's still there

Hello everyone. My account on pubg banned yesterday for 10 years. I don’t know why. I have been playing with this account since season 3 with no cheating or hack. Please help me i love my account. Iam so depressed😩. My ID: 5232654084
@compact coral:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@hidden crater may I know where you're from ?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5263699159
The name of the account user 47๛『Moscú』
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@clear spindle dm
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5500685195
@devout glen:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Recently for the past 2 weeks or so my game has been taking very long when matching. It’s not a one of thing, it happens every single time. Sometimes it can take 3 minutes for me to get in a game. It never used to be like this, normally matches within 5 seconds. My internet connection is very good and my server is set to Europe (I’m in the Uk) so I’m not sure why it’s taking so long. When I try play with friends in a squad it also takes very long to match but if they play without me their game starts within 5 secs. Please let me know if you can help fix this. Thanks
When will the car glitch with those ice walls be removed...?!
It destroys the whole game balance
it takes time to fix a glitch, but the runic mode will end on the 7th of march. @stark trout
Hey Guys Sorry To disturb u but i got 2 hours ban for using old version of gameloop i thought maybe i didnt update it so i press the update button but it says u have the latest version of gameloop installed what sould i do now i know ban will be removed in 2 hour but the problem is will i get 2 hours ban again ?
Hi, i am using gameloop emulator to play pubg mobile on my PC, but it is lagging. Kindly help, i am playing other games on 1080p ultra with 100+ fps on RTX2070.
Please help, i want to play pubg mobile without lag.
You can now access #emulator-chat and #emulator-support, @brisk lantern. Revert this at any time by sending .emulator in #481204134859505684.
You can now access #emulator-chat and #emulator-support, @thorn bobcat. Revert this at any time by sending .emulator in #481204134859505684.
@sleek wraith:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi, How can I change my log in account on ios?
I can’t change the previous Facebook account ☹️
Please tag me if you know how to fix this glitch
why i banned 8 days ?
@gritty bridge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@polar marsh
Hi, How can I change my log in account on ios?
I can’t change the previous Facebook account ☹️
Unlink option now showing
Oof I just want to get rid of Facebook account linked with my pubg I’d
Cannot wait for 60days to get it unlinked
You need to connect one other social account and then you will be able to unlink fb
pubg mobile is lagging on gameloop emulator, please help sir
Can I fix this glitch by re installing the game?
You can now access #emulator-chat and #emulator-support, @noble bluff. Revert this at any time by sending .emulator in #481204134859505684.
A cooldown is set when you change your facebook account, you can change it back after 7 days.
No harm in trying.
Such happen to me as well, try reinstalling the game.
You are now.
Did you fix it by reinstalling? @hallow gulch
Not entirely, but it rarely happens now. But since the game is big, storage wise. You can try a routine repair to help save you some time and data.
I have my gmail linked up
And also another email linked
I just can’t get rid of Facebook login
I also tried to erase Facebook data from Facebook app on pubg mobile
You need to have a social media linked, try linking twitter. If not, you can unlink your account from facebook itself. To see if that'll work.
Yes.
How to link to Twitter
From iOS
This hacker can login my pubg account even though I changed everything I think he is using loop hole to get access in my account
@modern crystal 
Does that mean yes??
Maybe, won't find out unless you try. For me, it sorta did.
Hi, guys, can you help me? I can not enter Pubg Mobile I only see PREPAIRING RESOURCES screen!
Contact customer support, hacked accounts are out of our reach. As for your linking process, I've never encountered such.
As mentioned, not always. But it rarely happens.
Which device you use?
I did thanks to help of many contributors here but I have to wait 60 days
Which is nuts
I cannot buy next season royale pass fearing that this hacker will access my account and use up all the uc to send popularity to his banned account
I use an android, but that's not the case. Try reinstalling or a routine repair.
Hi, guys, can you help me? I can not enter Pubg Mobile I only see PREPAIRING RESOURCES screen!
Clear your cache and data from your settings.
What is that never encountered in scrims
I don’t understand what you’re saying @hollow heath
Pubg can’t fix the glitch @hallow gulch ?
My joystick and shoot button freeze sometimes in matches and a lot in tdms
At the same time
Ah happens to me also
After I stop shooting And I reload my charc still shoot
But my ammo is still the same
This started happening after the cancel reload update
Yea too many bugs and glitches
Now this new one where you can’t hear game sound after you click unfollow after you open parachute
After device restart you can’t hear voice chat but you can hear game sound 😂👌
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5267310678
The name of the account userALKED710
@blazing hearth:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Will this glitch be fixed @hollow heath ?
I used the bugs and I promise not to use it anymore
Id: 5738044258
Dvise: IPhone 7
Cellular Wifi
Country:Uzbekistan
Next update is pubg 3 year old birthday?
Hi. Will customer service respond to my request and remove the link of the compromised account? Hello soldier,
Thank you for submitting the required details. Absher, our team will now start the verification process to solve this problem after confirming all data
This process usually takes less than 10 days.
** Please do not change your name on the social media account linked to the game; This may lead to the failure of the process, and if you change your social media account, please let us know.
Hello,PUBG MOBILE.l know that you very busy due to the large number of messages.l had no problem with my account.My account has been banned for no reason and l swear to do or use external materials and that l play clean play and l make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because Im wronged. Thank you,PUBG MOBILE
The account id 5176525192
The name of the account user DOS〆Dajah
@pseudo cradle:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Anyone got a solution for matching taking so long? Never used to happen before but for the past 4/5 days it’s taking over a minute to match each time I start a game
My Internet is fine and I re-installed the game but nothing
Hi. Will customer service respond to my request and remove the link of the compromised account? Hello soldier,
Thank you for submitting the required details. Absher, our team will now start the verification process to solve this problem after confirming all data
This process usually takes less than 10 days.
** Please do not change your name on the social media account linked to the game; This may lead to the failure of the process, and if you change your social media account, please let us know.
The game is just dying
Have they given up on it lol
Yea pointless to spend money now
New era is on its way imma spend money on that one lol
I will play this game till the next pmco after that bye bye 👋
You will have to wait for their answer! 
anyone?
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5174181389
The name of the account user اتفيج 1
@glossy verge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Plz i need help my account got hacked
Hey ppl
You may try again later.
I’m new here
The person hacked my twitter account and hes playing with my pubg m account
Are you able to get access to Twitter, @mental widget?
@mortal apex no he changed email and password
Welcome to this server! Feel free to talk about it in #chat, @brazen hinge!
I couldn't unlinke twitter
At this point,you have to contact the Customer Service of Twitter.
Kindly refer to the subpoint 2.8. in #faq.
I did but they won't reply is there is any other way to unlinke social media accounts?
If you do have 2 social media accounts,already linked to your in-game account,then it will be possible.
The probleme is to unlinke an account u have to wait 7 days and not log in to the game from that account u unlinked.. The person who hacked me is playing with my account which is make the operation of unlinking is impossible
I used the bugs and I promise not to use it anymore
Id: 5738044258
Dvise: IPhone 7
Cellular Wifi
Country:Uzbekistan
You have to contact the Customer Service of Twitter for further assistance,we cannot do that much here,sadly, @mental widget.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5254288554
The name of the account userS͜͡G丨SAGAD 1
@cerulean rapids:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi I have a problem with the region changing option it's not shown in my settings
If your account was made in EEA countries,you cannot change your region/country due to the restrictions, @strange nest.
Pozz
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5415274234The name of the account userدك乄حلوګ
Please do not use languages other than English, @clever sorrel. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@clever sorrel:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Yeah it's right but isn't there any way to change it?
?
hello pubg mobile
Unfortunately,there is not.
Ok thx for answering^^
What is your login method?
By gamil and The third link
Hi, I changed my play area by mistake and my game has been disrupted. Please tell me how can I restore the play area to its previous state by supporting the limitation sooner? 5672864927 My ID🥺 🙏
There was a fight in general vc
@mortal apex tell me
You have to contact the Customer Service in-game for further assistance. Most importantly,enable your 2FA. Please refer in #faq 5.3.
And The hacker raised the game version
Where the picture
could you tell me when exactly, I mean on this week?
We do not moderate VC. This channel is only for in-game related issues.
ok
Regarding this,we don’t have an exact date,but there will be for sure a new update!
what will happen to the competitive pubg mobile with the arrival of new state
Only the Customer Service can help you with account related issues. You can contact them via Login Page, @night cloak.
The hacker raised the game version
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5536828582
The name of the account user 〤AH々《AHMED7
@rigid hemlock:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Unfortunately,we cannot do that much here,only the Customer Service can deal with it.
What do I say for customer service
Hello ,Pubg Mobile I Know That You are Very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use extemal materials and that I play clean play and I make very careful to comply with the tems and integrity of the game
I ask you to solve a problem as soon as possible because I am wronged Thank You, Bubg Mobile
The account id: 5172877953
The name of the account user
@dusk walrus:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Same
I clicked file claim, still waiting
PUBG Company, my account has been hacked and the hacker raised the issue of PUBG Mobile illegally
Hello, PUBG MOBILE. I know that you are very busy
due to the large number of messages. I had no0
problem with my account. My account has been
banned for no reason and I swear to do or use
external materials and that I play clean play and I
make very careful to comply with the terms and
integrity of the game.
Iask you to solve a problem as soon as p0ssible
because am wronged. Thank you, PUBG MOBILE
The account id 6384061778
The name of the account user 『DX』Mokadem
@novel mist:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
You have to state your issue,about your account and then follow what they will ask you to do. The Customer Service will help you more accurately,during the process, @night cloak.
They take a long time
They do receive daily,an amount of support requests,you may wait for their response or start a new conversation. As i already said,only they can help you with this. Kindly refer to the subpoint 5.4. in #faq.
I started a chat with them and want to start a new conversation
Where can I volunteer myself as a esports moderation support
Hello, I have a question about PMCO. I have a team, all the players are from Germany, but the question is if we are allowed in EU Wildcard Region & not Germany? is dat possible or nah?
Hey, I can't jump out of a window, help
It makes me jump up and not out of the window
My account got hacked, is there a way to contact customer service here?
Hello,PUBG MOBILE.I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5242915664
The name of the account user 《RF》TAREQ卍
@unique shoal:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@desert orchid do you still have access to your game account?
Shows this message when I try to login
My friends told me my account has changed to this and i cant login with that error
This is what the account is like now
@desert orchid contact the in game customer service referring to the steps in this screenshots.
also for the newer version issue, you will have to wait for the next update to be able to log in again
Ok thanks, do you know how often they respond?
refer to 5.4 in #faq. the reasonable time span should be within a week @desert orchid
@stark tiger have you tried routine repair?
Thanks, hopefully i can get it back
Hello !!
What's that
Someone hacked my account and i have been contacting you on the customer support chat on pubg mobile for days now
Now I’m receiving this!!
The hacker took my account and linked it through email and twitter and locked me out of it!!
settings > logout > repair > routine repair. the repair button should be located on the right side from the login page. @stark tiger
I was able to get in through my apple id and game center but now I’m receiving this !
Oh, That actually happened after I changed my controls in tdm
@slim scarab contact the in game customer service referring to the steps in this screenshots.
also for the newer version issue, you will have to wait for the next update to be able to log in again
Its really so so frustrating to have your account stolen by someone who doesn’t even know how to play!!!!
I already done that but they are taking forever to reply!! @feral forge
please refer to 5.4 via #faq. only the customer service can assist you with this. @slim scarab
good evening! a hacker somehow got into my account and linked twitter to it! I changed passwords everywhere, but I can not unlink Twitter because the hacker logs in from Twitter and the unlink is canceled! how can i untie twitter?
@feral forge Thank you! I already sent them all the proofs that this is my account and it has been stolen by someone else. The problem is he is in playing now like what the hell why can he play while i can’t !!
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5204653527
The name of the account user HACIABİ
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
you're welcome. wish you all the best
But for the newer version issue, how did he change the version of the game to a newer one? How did he do it! @feral forge
contact the in game customer service referring to the steps in this screenshot.
also if you could identify from which social media the hacker has access to, i recommend you to enable 2FA in order to secure your account.
because that person uses a modified version of the game and login to your account.
stolen account need help recovering! game support cannot adequately recognize my problem, I am waiting for a response in private messages from a moderator who can help me. I have all the necessary data that can prove the authority's right to the specified account
account in question "id 517948879"
do you still have access to your game account? @dense merlin
no, the binding has been changed
@feral forge do you have any idea which version could it be? Like i’m down to jailbraking my old iphone just so i can change the version of the game to gain access again before he unlink my accounts
and do you still have access to your social media linked to your game account? @dense merlin
we don't recommend you to do so. @slim scarab
the Facebook account was originally stolen, and the game account was linked to it. I was unable to return my Facebook profile
@feral forge why?
the person did not even plan to steal my game profile to send him got as a bonus and now he plays on it
have you contacted the facebook support and try to recover your account?
also please contact the in game customer service referring to the steps in this screenshot@dense merlin
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id: 5166540091 The name of the account user: نفسيه卍BT
@glacial spade:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
changing game files is against the terms of service of pubg mobile. @slim scarab
@feral forge ok what if he unlink my apple id and game center? How can i gain access again to my account?
I could not restore my Facebook account even through user support, and there is no point in this. The person changed the bindings on the account. But I have all the data regarding the game account that will prove that it is mine. and it is impossible to go through all recovery points through an email address or a Discord channel?
Contact customer service and hope for the best
please dont change the src version
Already contacted the worst customer service ever. Like is there really a hope?
No dont contact them through Email Contact them via game
guys i have a question
Hope you get your account back
we dont handle account related issues here on discord so customer service is the only option
if i have GLtools installed will it trigger PUBGs anticheat? I use it for other demanding apps but not pubg because i dont want to be banned
feel free to ask
because it seems that game launcher on samsungs stock android got me banned
U can't get ba*ned for samsung game luncher, but GFX Tools are against PUBGM ToS so...
Use of unauthorized third-party software or methods, @dense sandal, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id6941959773
The name of the account useramrkungamrs
@short edge:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello Pubg mobile I know that you are busy with a lot of messages, but my account has been hacked and the hacker used cheating tools.
ID: 5108520059
Name: 乄الحجي
is your account banned?
Yeah
For hacked account Contact customer service and for banned account refer subpoint 2.12 in #faq
You are speak Arabic?
only english allowed here if you need support in arabic you can join MENA server link for it is available in subpoint 3.1 in #faq @nova notch
I want to speak to an employee
Hello,PUBG MOBILE. l know that you are very busy due to the large number of massages. l had no problem with my account. My account has been banned for no reason and l swear to do or use external materials and that l play clean play and l make very carful to comply with the terms and integrity of the game
I ask you to solve a problem as soon as possible because l am wronged. Thank you, PUBG MOBILE
The account id : 5435957161
The name of the account user : 『BW』'ADAM'
@finite vault:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
This is a community server you wont find any employees here So for hacked account you have to contact customer service
and for banned account refer subpoint 2.12 in #faq
How can I communicate with clients?
Season 4 girl/boy face skin is return On royal pass 18?
No information about that
Ty for help
I have one account and have been banned with out reason , I didn’t break the rules I didn’t use hacks.I spent a lot of money for skins and equipments and a lot of time from season 2...
ID :571015163
@spice grail:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi, I have a question about video review.
feel free to ask
💔I miss my account
????????
please dont repeat about account suspension here and contact customer service
you can ask
I saw a fraudster using a variety of hacks including speed
I was not careful, I did not choose the speed option, is it okay?
Hello,PUGY MOBILE. I Know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful To comply with the terms and integrity of the game
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUGY MOBILE
The account id 5245277748
The name of the account user 『ٻـۄڛڤ』
@rustic oxide:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
How can I contact customer service@night cloak
My account have 43 mythic. 13 kill message weapon, rp from 3 to 15. and account get banPan and i didnt cry. Coz i break the rules and i deserve it.
😂😂😂😂
@lyric vector I have hacked my account and hacked cheat tools
@night cloak Useless. It will respond to a bot that I need to talk to someone through a social media program
Only ingame customer service can help you
I have a doubt in that Can you wait for someone who knows about it
I do not understand what you said🤨
Can you wait for some time
i have a doubt about that
It would be great if you could rank the judges to review the film.
@night cloak Cheat tools can be used depending on the blocking of my account Is there an account recovery recovery right now?
Really, why are videos being checked late?
Refer subpoint 2.12 in #faq
no not for that I have a doubt about your issue and i dont want to give you wrong information
Does any one how to get my account back. I haven't used any kind of hack or any app or files. Just because of too many reports.
You who doubt everything 
Why step one never happened to
I never seen that before unexpected happened
At least I should know who is doing wrong in my team so I can remove then and report them tooo
Now i am afraid to play with any new player and stopped using #activities like I can’t trust anyone
Please allow us to see who is doing something wrong in team . And no1 given in that SS should be more visible to us. like it never happened to me
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id521328871
The name of the account userصداع،،56
@hardy granite:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Please help me with that So can add good team .
Hello PUBG MOBILE , I know that you are very busy due to the large number of messages . I had no problem with my account id 5199447633 . So my account has been banned for no reason and I swear to do use or external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game ..
I ask you to solve problem as soon as possible because I'm wronged , Thank you PUBG MOBILE.
SeCtoOoR
There has bee
@torn cargo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
By grouping it means teaming up with the cheater multiple times. You see, cheaters have a different playing pattern, it's either they have unusual movement or a suspicious kill count. It's quite hard to figure it out, but it's not that easy for someone to get matched up with a cheater without them knowing.
Cheater’s stats were3.5 kd .
6 or 7 kills per game .
Getting knocked a lot.
I felt like i am carrying him.
We played 10 matches . Because he was good and talking.
I like playing with new people.
I have 5 kd ace 4.
Never felt like he could do that. How would you know in that situation
The real question is how can i trust on new players playing with me . System should warn us about bad player. Not just surprise. Coz I don’t like watching other players games. When i die i go to tdm or something.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5247968635 The name of the account user シSHصدامي
@mighty barn:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@pure plover:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello, I need help. The email has been opened on another device, and a change has occurred in the Virgin. It asks me to download the latest version of the game The account has been logged in with a newer version of the game I want to restore the original version and enjoy the game Please help from the competent team Thank you
And contact In-game customer service.
@unreal zinc:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@past bison:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Are you sure it will cancel?
??
When i contacted support e-mail with my account issue was lost how long does it takes till they reply approximately
contact them via game
already did, it says the same
wont let me connect with real support
could pubg mobile develope a instent third party detector while login to the game or somde parllel space blocker that will help alot to have more safer exprience
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
another question i randomly meet a hacker in my squat so i keept my distant he clamis to be hacker developer i dont have evidence except his words and if i want some evidence i have to play a game with him and i wont what should i do
better report him ingame and leave the match
that what i did i even used a frag on my self
👍 That is better if you play with him you might get banned
Any reply for this ?
Tell me if you don’t understand it so i can rephrase
i never played with hackers and the only time i did i didnt know that he was cheating and i got 7 days so i learned my lesson i even stoped playing with any good players only noobs i prefair to play solo vs squad but i cant since i changed my server by mistake
you may put that in #old
no. feel free to leave any suggestion or feedback in that channel. @astral moth
if i changed server by mistake do i have to wait 60 days i like to play solo vs squad and i cant enter any game
When will the update download
unfortunately, yes.
no information about that Keep an eye on #news
In metro royale for mk-12 automatic sniper rifle.. Which talent point gives higher damage? Is it expert sniper or rifle expert.? Which one should I use to use with those?
I wrote to pubg mobile support e-mail and i got bot reply to contact in-game support which never helps what am i supposed to do
the email can not help you with account related issue. @night cloak
answer the bot's question correctly in the in game customer service, it will guide you to a real person.
Thanks then, appreciate that
parameter -1 error not going away whenever i try to link phone number :/ any solution?
Email and phone number Feature is in BETA Stage so there ma be some errors Report it in #old
what pubg new state is replacing pubg mobile?
no both are different games
@tawny stone:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@night cloak oh so we can play both the games?
We provide community support only for the global English version of PUBG MOBILE here, .
i contacted pubgm support ig regarding my account was hacked situation, i sent proper screenshots and text but they ended the convo by saying change my password, i just said i cant since the email was changed
Hello My name is(ويسكيv8) My account in the game has been banned without warning and without cause and I have not violated the terms and conditions of the game and I hope that my account will be returned and removed from it. This is my account ID (5121638477)
Please do not use languages other than English, @astral marsh. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@astral marsh:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
How do I enable 2FA to protect my account.
you can enable it via settings of your social media
someone just changed the region to north america i cant play solo now , nice support you have there
yo i clicked on file claim to reverse my ban but it says that there is no way to reverse a ban
@night cloak:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
5631207161 this account has been logged in somewhere
Please contact the customer service via the in-game settings for further assistance, @rugged temple.
I got scammed yesterday. And the hacker has linked his Twitter with my account and i am unable to unlink it. They have changed the game version to 99999 i wasn't able to login in (it said your account is logged in a newer version of the game). Now that i modified the game version in pubgmobile data i was able to log in but i can't unlink their account , it says ( client version error , failed to unlink). Is there any way to unlink it. I don't want to lose my account. I have been playing with this account for years and i spent a lot of money on it .. Please i need someone who have knowledge on this.. 😩
Please contact the in game customer service from the login page.
I can't login my account
From here:
How long does for them to respond.. I am worried, because my Facebook account is on penalty, because when they had access, they postet some inappropriate stuff on my wall so Facebook is reviewing my account and they may ban it so i may not have access on it so i could no longer login with my account...
Contact Facebook.
I did ,but the penalty is still there. I am sure there is a way to unlink their account, before anything bad happens.
@reef pivot i contacted them but they just said change password 🤡🤡 cant even access fb since email has changed
@gusty raptor wtf i have spent more than 2000$ on my account, and i dont want to believe that i will not get it back
it is what it is @reef pivot
@silver bison If you're referring to the matchmaking time, this is due to your matching preferences and map selections. Sometimes, choosing many maps at once increases the matchmaking time. Also, things like language preferences in matchmaking settings do increase the matchmaking time. Try changing your matchmaking preferences and hopefully it will workout for you.
Didn't work
I'm unable to link my email with my pubg account. Whenever I try to link my email it shows me same notification.
How can i solve this issue ❤️
Kindly report the issue in #old along with your character ID, region, connection type (mobile data/wifi) and device @maiden sonnet
Hello, @silver bison. On top of what @distant escarp remarked, the perspective (TPP/FPP) and time of the day you start your match queue will also have an affect. TPP usually has more players, hence faster matching time. You may also play at your preferred matchmaking settings at a time where more players would be playing. We hope you understand this.
Hello, i need help in my PUBGM account...
The problem is in the game there is an Achievement named by OPEN SESAME V... I've completed that Achievement in my account but it's stuck at 98 its not getting to 100 how can i solve this problem Here's my character id :- 538037744
@wooden echo The Royale Pass no longer have elite crates. You can complete it if the devs put elite crates in the pass in the future.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5658892371
The name of the account user
@rapid crown:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hi , anyone can help me ?
free feel to state your issue. @raw goblet
Thx for responding , I need to delete my phone number from my account .. my question it’s how ?
this method is currently still in beta phase, so it is not possible to unlink it at the moment. @raw goblet
Oh 💔 .. thx again @feral forge
Hi idk why i cant log in game i have to use vpn for it and the ping goes so high what i have to do its has been a week and i still cant log in to the game what i have to do
It gave me the eror server is busy
Help me plz
A screenshot please.
The game is not available in the region.
:/
We cannot help you with the issue. :(
But i was playing normaly in kast weeks
Me?
Yes.
Should be an ISP issue then.
No reply from
How i can fix it
Only they could help you with that.
Change/contact your ISP.
Ok let me see what i can do
^^
We're not affiliated with the in-game customer service to help you with account related issues. Please contact them via in-game.

What is you service
Please contact the customer service via the in-game settings for further assistance, @robust grove.
Please do not use languages other than English, @vivid niche. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Custom service no reply
I contacted him like 7 8 days
Bro come down
Recently my account scammed a d Scamer ban my account 10y
@robust grove:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
changing your dns to 8.8.8.8 and 8.8.4.4 will solve this problem however u may get request timed out errors.
im from iran as well and i know how it feels.
How to Join PUBG NEW STAGE Discord server?
You may refer news from the official source for such.
We cannot help you with that in here.
Can an id linked with play games can be linked to game center
You cannot link both at the same time.
Link the account with a social media platform(Facebook, Twitter...) then unlink Play Games and can add Game Center.
if someone change the version to 1.2.0.99999 the account will take bn ?
Changing the game files will result in a ban.
ok 😦
When hacker hacks and change it to 1.2.99999 some time it shows glitch to link more social
how much was total damage a player can take again? ik its 100, i emptied a whole uzi mag on the guy he still didnt die and i done 130 damage. its not desync or something 
You should contact the in game customer service, @night cloak.
No I am telling that bug
It should be a visual.
im on cooldown 
Nice.
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id51277547600
The name of the account user『M』๛3BDO
@abstract ginkgo:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Hello pubg , please i have a problem when i try to login in using my email account it’s written that problem 2123 happen and I cannot logging in from 2 days , help please!!
Contact customer service from the login screen
- [ ] My account was attended by mistake and I am absolutely sure that no fraud tools or elements added to the account were used, but on that day I logged in from my account on the computer to try playing on the computer and things went perfectly and after that I logged into my account from the mobile My account was attended directly for 10 years. Please review my issue and respond to me as soon as possible.
- [5298914268] ID
- [V8丨شـويقي] Nickname
Please do not use languages other than English, @covert gyro. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
@covert gyro:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
Anyone here?
you may state your issue.
I can't understand what is uc spin
@hallow gulch I wan to report a random player who was in our team and killed us all for flayer loot
Report them in-game
@hallow gulch I have his id and username + screenshot of his id
Refer to what rebel said.
We cannot help you with that, Report them in-game please.
@sick shale ok we did so see if the officials take any action on him
Hello someone I know had his account hacked, with the intruder linking a new account in addition to the current linked social account. Is there a way we can cut the access to the account for the intruder
Please contact the customer service via the in-game settings for further assistance, @hard sail.
anyone admin here?
How can we help, @somber wing ?
i buy prime-plus Januar and i must off feberual subsbcription and just -9.99 money its not problem :)) and just i not get rename+300uc and more prime-plus gift
@sick shale maybe 1 mart take it ?
Sorry couldn't understand you
When?
Yes, When did you bought the prime plus??
January??
yes
When in january?
i buy january fisrt
Ok
Idk
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5377468950
The name of the account user ATR٠AØNO
@crimson spruce:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
@somber wing Can you provide a screenshot?
yeah
wait i open emualtor
@sick shale
i take it january not feberual
@sick shale :((
You will have to contact customer service via in-game settings.
ok
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account 6935187068
The name قمرايه77
@tight fulcrum:
Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:
:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.
However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.
Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
UC Station event is limited to in-game (App Store and Play Store) purchases or also applicable on purchases done through Midasbuy?
Is there any fix for account has been logged in with a newer version on iOS?
Hello i have a problem im reciving onver and over same stuff in special airdrop what should i do to obtain something else ???? im tired of it and i dont want t obuy those "crappy" items
Patiently, wait for the new update. For further information, contact customer service.
The rarity of the crate changes on its own, i don't think it's possible for us to change the odds of getting what we desire.
