Unable download map
#questions
amber estuary
night cloak
Unable download map
you are from india?
amber estuary
Ya
night cloak
Game is banned there that is why
amber estuary
Then what can do for download
night cloak
Cant help you since game is banned there
amber estuary
If I use vpn for download map any problem?
night cloak
VPN Is not recommended
amber estuary
Pubg kr event section not available
night cloak
We provide support only for PUBG Mobile global version
heady thistle
my emulator is stuck on 98% and pubg mobile does not open !!!
night cloak
my emulator is stuck on 98% and pubg mobile does not open !!!
please wait for someone to reply in #emulator-support
flat bone
my emulator is stuck on 98% and pubg mobile does not open !!!
reinstall gameloop
night cloak
Is there any solve for unlink E-mail? Someone hacked my Email i wanna unlink this E-mail as soon as possible
night cloak
Is there any solve for unlink E-mail? Someone hacked my Email i wanna unlink thi...
Email cant be unlinked for now but it might be available in any future update
contact customer service and state your issue there and ask them if they can help you
stiff sigil
i took person's code sesnitivy is bad before i took it i took my code sensitivy it not work say me that
i want my sensitive pleade, help 🙏
s*
Haram, I don’t delete my sensitivity
why it delete
I wanted to test his sensitivity, just why was my old allergy removed?
violet temple
Please can you say when the next update
surreal nacelle
Why custom rooms bug ?this happens so many times but no improvements from yourside.
night cloak
Hi. Now, the account is locked for 7 days. Today was the last day I opened the account and it came this way
past bison
night cloak
How did this happen and no one knows the account but me
surreal nacelle
created sniper only room(miramar) but when enter into the match it is just like normal room
night cloak
How did this account happen and it took a 7-day ban
polar marshBOT
@night cloak:
surreal nacelle
ok i'll do it thanks
stiff sigil
I don't play with someone else's sensitivity. Thanks for the help
past bison
Hello pubg team,
I would like to inform you that my account had been band, I'm very surprised, because i always respect and follow your violated tearms and conditions of the game privacy policy and end user license agreement.
I'm a pubg player since season 6, i spent more than 100$ purchasing.
I used to have a great time with my in game friends, i think you can check my account to verify the above information.
Account details:
ID: 5611186116
Name: 么《AYMAN》么
Linked by email: daoudayman913@gmail.com
Note: band message photo is attached
I'm really disappoint by what happened and can't believe it, but i believe that the pubg system will clarify the band because I'm waiting a response from your side and agreeing to your decision if there is any unlawful because of my band
polar marshBOT
@past bison:
open flax
Not sure if thats the right place to ask 😄
is there an API for pubg mobile? i only found one for the pc version
supple surge
Hello, PUBG Mobile
I have a problem. I have been banned for ten years for mistakes during my stay with an interesting gathering. I hope to solve the problem. I trust the integrity and respect of PUBG Mobile and this is my account. Neem Śhadowツ. ID:5649580018
polar marshBOT
@supple surge:
long trellis
Please help i still getting error i can't purchase uc but i can purchase apps from app store
placid field
Hallo
Bitte helfen Sie mir und senden Sie meinen Fall an das angesehene Team, um das Verfahren, das auf meinem Konto durchgeführt wurde, wieder aufzunehmen
Mein Konto wurde aufgrund des automatischen Herunterladens von Malware aufgrund der Anzeigen, die in vielen Anwendungen erscheinen, gesperrt. Ich habe dies nicht bemerkt. Ich bitte das angesehene Team, das Erscheinungsbild meines Kontos wiederherzustellen und mich gemäß dieser Nachricht so schnell wie möglich abzumelden. Ich spreche meinen Fall an Sie.
Geschichte des Verbots
2020/08/01
iD PUBG:5139006162. Nickname: RG・尺ＡＹＡヅ
storm flumeBOT
Please do not use languages other than English, @placid field. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
placid field
Hi
My account has been banned without any reason knowing I did not violate the company's rules and did not use any hack or other things. Please take the problem as soon as possible.
ID: 5139006162
polar marshBOT
@placid field:
copper sky
Hi I'm new here I tap download beta version for Android and it keeps bringing me to here can anyone help
I appreciate it plz and thank you
steep sun
My old account is same bro like this and no bronze I don't know wllhi
night cloak
Being racist bc mods told him not to go off topic
So he dm me saying racist stuff to me
😐
lone niche
he is mad ignore
night cloak
:0 nah he deserves some time of punishment ngl cant just be dming ppl racist stuff like that is not cool even if he mad still not right
lone niche
Hmm
feral forge
please block the user. @night cloak
night cloak
i did already 🙂
lone niche
👍
quasi meadow
is it possible to change the gmail of the third link ?
feral forge
is it possible to change the gmail of the third link ?
the method is still in beta phase, so it's not possible to unlink at the moment.
reef hazel
Hi dears is this the correct time for my alleged violation??
marsh solar
Help my accont why banned not 3.party Filistin?
polar marshBOT
@marsh solar:
onyx dagger
Hi dears is this the correct time for my alleged violation??
It says that your account will be unbanned in 3650 Days.
polar marshBOT
@reef hazel:
gritty glade
This all guys banns for 10 year? Because Red Pan Is not set for his/her Profile.
onyx dagger
There is a reason behind every ban. 🤷
quasi meadow
the method is still in beta phase, so it's not possible to unlink at the moment.
don't want unlink just change the gmail linked to it
onyx dagger
You may contact Customer Service in-game for that, @quasi meadow.
karmic smelt
don't want unlink just change the gmail linked to it
How can we change the email can you please guide ?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @karmic smelt.
quasi meadow
You may contact Customer Service in-game for that, <@!254024189726425088>.
how can i contact custom service please?
amber estuary
Season 18 release date
onyx dagger
You can actually check out the end date of season 17 from RP, @amber estuary.
Or keep an eye on #news.
amber estuary
Take long time to log in
onyx dagger
Please state your issue in a more detailed way.
onyx dagger
As we provide community support only for the global English version of PUBG MOBILE here, @amber estuary, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
spark basin
why event is not showing in pubg
long trellis
They depend on your region @spark basin
spark basin
I mean the country.
India
onyx dagger
New BETA version invitation.
sinful jungle
Dear pubg mobile staff:
I am here to complain about deactivating my account I play this game from its begging and paid a lot of money and I reach conquer in 6th season this profile means a lot to me in addition I play in honest way without cheating so please solve my problem and bring me back my account
Best regard
ABUTTURKi l ViS
My I'd
5160063871
onyx dagger
As we provide community support only for the global English version of PUBG MOBILE here, @spark basin, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
Is it banned, @sinful jungle??
sinful jungle
yes
amber estuary
New BETA version invitation.
That means
polar marshBOT
@sinful jungle:
onyx dagger
That means
New BETA invitation. 🤷
amber estuary
*New BETA invitation.* 🤷
How I join
gritty glade
How I join
Wait For PUBG MOBILE INDIA in the country.
amber estuary
You're from India.
Where beta version available?
onyx dagger
No. @gritty glade
spark basin
Please answer my questions dear pubg mobile I am from India why event is not showings in my ID?
gritty glade
No. <@!541306218338058241>
Ok
onyx dagger
Well, it is now closed. But as the game is banned in your region, we, sadly, cant assist you with this, @amber estuary.
gritty glade
Any News About PUBG MOBILE INDIA Launch?
spark basin
Well, it is now closed. But as the game is banned in your region, we, sadly, can...
I'm playing pubgkr
storm flumeBOT
We provide community support only for the global English version of PUBG MOBILE here, @spark basin.
amber estuary
But some beta testers in India
onyx dagger
As we provide community support only for the global English version of PUBG MOBILE here, @gritty glade, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
spark basin
Please give me pubg KR divorced link
onyx dagger
They don't have one, @spark basin.
amber estuary
They don't have one, <@!805704198162350100>.
I want pubg beta link
storm flumeBOT
You can apply for the PUBG MOBILE beta program here, @amber estuary:
:white_small_square: https://q.gameexp.com/m/version/task/5923/task-wj
You will be contacted via e-mail in the near future if you are selected.
If the program is currently closed, new applications will be accepted again in the future.
spark basin
What I do?
hexed jasper
I am having a drop in my fps and my phone battery is depleted fast
hexed jasper
@onyx dagger fps lag not network lag
spark basin
They don't have a Discord server, <@!805704198162350100>. 🤷
🥵
hexed jasper
In one minute 30 % gone
amber estuary
Iam 968 ms player
bitter spire
Hello, I want to change my account from the Vietnamese version to the international version
onyx dagger
Sadly, it is not possible, @bitter spire.
onyx dagger
Iam 968 ms player
You've been answered above.
amber estuary
Iam 968 ms player I want to decrease ms
onyx dagger
The game is banned in your country.
You may now move channels as we are not able to assist you.
bitter spire
@onyx dagger I changed my account by mistake and currently I am having problems with the Vietnam version
onyx dagger
You should've been careful with that, @bitter spire. 🤷
bitter spire
@onyx dagger thanks
amber estuary
You may now move channels as we are not able to assist you.
I f iam in Malaysia are you able to assistvme
onyx dagger
<@!755996742549504151> thanks
No worries.
onyx dagger
I f iam in Malaysia are you able to assistvme
Hmmm?
amber estuary
You may now move channels as we are not able to assist you.
How I decrease ms
Please help
onyx dagger
We are not able to assist you, as the game is banned in your country.
iron basin
Does shooting at team mates feet in tdm gives you a permanent ban??,or all those posts in #old are just cheaters lying😂😂
versed sonnet
It looks like it will give you a ban @iron basin.
onyx dagger
If you did get banned, File Claim.
storm flumeBOT
Please avoid going off-topic, @amber estuary. You may have unrelated conversations in #chat.
iron basin
Lol not going to risk my lvl 76 account with rare titles and skins😂
onyx dagger
I see.
iron basin
Just saw a video the ban is real,devs should fix this exploit as innocents getting banned.
iron basin
latent birch
Guys... Any update enabling anti aliasing on IOS?
sly skiff
Help me please
deep condor
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5435372101The name卐ツTRZツ卐ツ of the account user
polar marshBOT
@deep condor:
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @sly skiff. Remember to read through #faq before asking questions in the support channels.
sly skiff
I can't log into my account, writes that error 2123
onyx dagger
May I know your region/country, @sly skiff?
latent birch
You may keep an eye on <#481197473403240451>, <@!519896801223114767>.
I checked the feed daily. It’s annoying so just wanted it to be fix ASAP
onyx dagger
Soon™️, Hopefully.
sly skiff
May I know your region/country, <@!813088169230598144>?
I’m from Russia i live in Moscow
sly skiff
May I know your region/country, <@!813088169230598144>?
Help
onyx dagger
Kindly refer to the bots message above, @sly skiff.
sly skiff
Kindly refer to the bots message above, <@!813088169230598144>.
I have already done all of the above
it didn't help me
what is error 2123?
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @valid blade. Remember to read through #faq before asking questions in the support channels.
polar marshBOT
@valid blade:
night cloak
can i unlink my account when some hacker change src version
warm juniper
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account has been banned for no reason and i swear to do or use external materials and that i play clean play and i make very careful to combly with the terms and integrity of the game
I ask you to solve a problem as soon as possible because l am wronged. Thank you, PUBG MOBILE
The account id 5286655286
The name of the account user ๛THE『BEST』
polar marshBOT
@warm juniper:
opal ravine
can we play pubg mobile on other emulators than gameloop or is it forbidden ?
as i'm seeing my other emulators also offering pubg mobile to be downloaded in their welcome screens ...
thanks
????????????????
ok .. i use gameloop to play pubg mobile ..
but however when i start my other emulators, on the welcome screen there is pubg mobile that can be installed
that's why i thought, if they are offering it, maybe it's allowed
@vagrant tulip however, i've seen a lot of cheaters on gameloop also
on #cheater-reports i've seen even some guys, using guests accounts, explaining cheats on gameloop at the start of each season
as if they update their patch each season, so that the hacks can never be detected
proper forge
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5176055186
The name of the account user:M乂Z〆MONSTER
opal ravine
there is someone who uses hacks on gameloop
he explains it on his guest accounts
and you see the hacks live
if we don't report him with the video proof showing the hacks live on his explanation video, even the guests accounts aren't detected to use hacks
for example, there is a guy here with an indian name, don't remember his name exactly, who reported an account ..
this account sent the guys a video telling him to send him money that he could send him the hacks ..
it was only then, that Rebel(a mod) here accepted the cheat-report to be reviewed ..
it was only after that, that the account got banned
if the indian guy didn't send the video here with the cheats live that can be seen, the account wouldn't have been detected at all ..
because the account was Ace i think and he was using hacks since i don't know how many seasons
@vagrant tulip so, how can you tell me that all hacks are detected ?
i think there must be more effort put for the anti-cheat system
for example, i play on gameloop (the game is supposed to match me with gameloop players)
everyday, out of 25 games of Arena/TDM i play, in 20 games, i find hackers with level 10 below profiles who rips up the gameplay
it's annoying at some point
sick shale
Drop your feedback in #old and move to a discussion channel if you don't require any assistance please.
opal ravine
Drop your feedback in <#654220590462402560> and move to a discussion channel if ...
i require assistance
because Mocha is telling every hacks are detected
i've given him proof above that it isn't the case
i want to know and get assistance how can he tell that ?
when we all know that many hacks aren't detected
sick shale
What do you want exactly?
Be more specific
@night cloak No information, Might be deleted or something..
opal ravine
why the game doesn't detect hacks immediately ?
I WANT AN ANSWER TO THAT
i want to know that
and how can they be outperformed by hackers after each season update because the hackers also update their hacks and are undetected for a new season ..
i understand after each season update, outdated hacks are detected
but hackers uses new hack patch after each season update and they can navigate easy like a boss season after season
when will there be a FREE-HACK pubg mobile game ?
so that we can play fairly
full snow
can i ask question plz
sick shale
@night cloak Possible in some regions but I'm not sure if the account above is actually deleted
opal ravine
in other words, the security team of pubg mobile will always be outperformed by professional hackers
and we will never be able to have a free-hack pubg game ever
opal ravine
yeah end of discussion
thanks
storm flumeBOT
Please avoid going off-topic, @opal ravine. You may have unrelated conversations in #chat.
old vale
@sick shale I am Turkish, but the person on the other server was not interested, so I came here, the child, someone swore at me because I did not get it on the team.
sick shale
@old vale Report them in-game and select the issue Verbal abuse
old vale
I did but there was no minister I swear at this kid all the time
full snow
My account has been banned for 10 years, but my statics and rank are still the same.. can i ask why it didn't change?
polar marshBOT
@full snow:
old vale
I did but there was no minister I swear at this kid all the time
@sick shale
sick shale
I did but there was no minister I swear at this kid all the time
Block them
old vale
OK thanks
stoic sun
Thanks
sick shale
@stoic sun Follow this conversation if you want to unlink the unwanted social media account.
quaint tide
ltook abandinthecommunity
polar marshBOT
@quaint tide:
night cloak
@night cloak like mine problem
near goblet
Hello can you help me to recover my account because hacker has put 3rd link and he has change my Twitter account and i can login from Facebook but he has put on unlinked
I need urgent help
If anyone reply plz tag me and reply
viscid basalt
Hello, PUBG MOBILE. I know that you 3D are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do of u external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5696855151
The name of the account ZIADTARE
polar marshBOT
@viscid basalt:
distant ermine
Hello!
Where can I report UC hackers?
I have proofs to they are cheating UC. And not just 1000UC, they are cheating in 100.000 UC and they are selling it for free. I had all players ID who is get that UC, and aslo one of them got banned for cheating but the guy get his account back. All players ID is here and also a small proof
night cloak
hallow gulch
Contact customer support, or change your login details and patiently wait for the upcoming update.
night cloak
How its works 👀
hallow gulch
How its works 👀
When selecting your layout there's a share option, by pressing save it'll get saved to your clipboard dismantling the previous saved one in the process. You search the layout you copied, and it'll get applied.
night cloak
Ooo thanks Google pixel
hallow gulch
i-
You're welcome.
sharp violet
Can anyone tell Last date for PMCO final?
when will it finish?
hallow gulch
Can anyone tell Last date for PMCO final?
when will it finish?
It's mentioned that the regional finals are from 24 Feb to 28 Feb.
umbral shuttle
can u change your region in any way b4 the designated time?
hallow gulch
can u change your region in any way b4 the designated time?
Unfortunately not.
simple spoke
<@&481161015728406538>
hallow gulch
<@&481161015728406538>
The moderator role is for server related emergencies, avoid randomly pinging it.
umbral shuttle
why is there phone number link option only in some accounts and not others?
hallow gulch
What should i do
For any PMCO support, please send an email to PUBGMOBILE_ESPORT@Tencentgames.com.
simple spoke
@hallow gulch maybe some people know about my problem
I am from uk
I don’t have passport I just have id i am new from here it is normal from groupstage ?
hallow gulch
It's recommended you refer to the mentioned message, but feel free to patiently wait as someone might walk in and answer you.
gusty cairn
someone stole my account , what should i do
umbral shuttle
why is there phone number link option only in some accounts and not others?
anyone?
hallow gulch
someone stole my account , what should i do
Contact customer support as soon as possible, as only they can help you with such.
gusty cairn
i did , but they didnt help me at all
hallow gulch
why is there phone number link option only in some accounts and not others?
The phone/email method is still in beta, It'll be fully released when it's done.
hallow gulch
i did , but they didnt help me at all
Should i perhaps provide you with a screenshot to follow ?
gusty cairn
pls !!
patent field
Здравствуйте, тут есть Русские? Нужна помощь, взломали аккаунт
Пытаюсь сделать отвязку, через которую взломали но она сбрасывается каждый раз, когда взломщик заходит на аккаунт
patent field
Писал
Всё сделал и отправил скриншоты с деталями первого платежа
Но мне никто не отвечает уже 5 дней прошло
hallow gulch
Здравствуйте, тут есть Русские? Нужна помощь, взломали аккаунт
Пытаюсь сделать о...
Please, only use english here. You may contact customer support regarding your hacked account.
patent field
Okay, wait a minute
Hello, are there Russians here? Need help, account hacked
I'm trying to make a decoupling, through which I was hacked, but it is reset every time the hacker logs into the account
Wrote
I did everything and sent screenshots with the details of the first payment
But no one answers me already 5 days have passed
hallow gulch
Hello, are there Russians here? Need help, account hacked
I'm trying to make a d...
Regional servers can be found in #735483472432594994 subpoint 3.1.
And as mentioned, please be patient until you get a reply, as CS receive an enormous amount of daily reports...
For further information regarding the time customer support take to respond, please refer to subpoint 5.4 in our #faq channel.
patent field
I understand, but I can't even play, even now I was playing, I was simply thrown out of the game and I can no longer enter
gives a login error, and that guy is sitting on the account at the moment
hallow gulch
I understand, but I can't even play, even now I was playing, I was simply thrown...
Try changing your login details, so that the hacker can no longer access your account.
gusty cairn
What should i do if i cant log in my account?!
hallow gulch
What should i do if i cant log in my account?!
You can contact customer support via the login page.
gusty cairn
But i have like soo nany payment bills to my account.
I meant i cant log in the hackek account anymore
patent field
I did it, he added a Twitter binding, I started to untie it, but he still manages to log in in these 7 days and everything is reset
tried to log in via WeChat is not included
tried to go by mail, also not included
undone tiger
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account.My account has been banned for no reason and i swear to do or use external materials and that i played clean play and carful to comply with the terms and integrity of the game
I ask you to solve the problem as soon as possible because I am wronged. Thank you PUBG MOBILE
The account ID 5194300407
polar marshBOT
@undone tiger:
hallow gulch
But i have like soo nany payment bills to my account.
You may contact customer support via the help button shown in the screenshot above. As for the Payment history, it can be found on your playstore/appstore.
patent field
I wrote to those support more than once, they said the agent will contact you, but no one has contacted already almost a week has passed between other
I can't just play normally, every time he enters, he throws me out right during the game
At first I waited, I endured, but now my patience has run out, I already want to do something already
gusty cairn
It is a season two account been using it for almost two years now
hallow gulch
I wrote to those support more than once, they said the agent will contact you, b...
I'm sorry to hear that, but nothing can be done but wait... Or Try unlinking the twitter account after the 7 day cooldown.
open flax
Not sure if thats the right place to ask 😄
is there an API for pubg mobile? i only found one for the pc version
night cloak
51299185686 айпи
patent field
I'm sorry to hear that, but nothing can be done but wait... Or Try unlinking the...
I understand you, that's what I do
But I will explain again, since he enters through this binding, it is reset every time after the expiration of time and I have to do it again, for the third time I have been doing this to no purpose
Therefore, I am writing here, so that if there is any possibility of forced unlinking Twitter or all bindings except mail
Then I want to know how to do this and I can provide everything to confirm that this is my account and not someone else's
У меня вообще аккаунт взломали и человек каждый раз туда заходит
Ни отвязать, ни поиграть нормально не могу
storm flumeBOT
Please do not use languages other than English, @patent field. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
Please do not use languages other than English, @night cloak. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
night cloak
hello. I ask for your help, I changed the server from the Middle East to Europe and now I can not write normally, because it lags very much. Could you help me and bring me back to the Middle East, I really want to play))
hallow gulch
Not sure if thats the right place to ask 😄
is there an API for pubg mobile? i ...
developer portal ?
hallow gulch
hello. I ask for your help, I changed the server from the Middle East to Europe ...
Please wait for the cooldown to end.
open flax
developer portal ?
i mean is it possible to like get data from the game if you know what i mean
for example to check players id or rank
sick shale
No way
hallow gulch
I do not think so, no.
night cloak
Please wait for the cooldown to end.
and you can not wait 60 days? I really want to play)
hallow gulch
and you can not wait 60 days? I really want to play)
Sadly, nothing can be done but wait for the given cooldown to end.
void swift
I need to speak to support how can i do this
gusty cairn
thanks man for helping, but the customer care couldnt help , i was too busy because i had exams and my account was linked just to my facebook and it got hacked in that period now i cant log in my account anymore and for that reason , i cant get it back because i have no way to log in my account .
hallow gulch
I need to speak to support how can i do this
You can ask here, but to get in contact with the support team, you can only do that in-game.
sick shale
Can you just state your issue?
hallow gulch
thanks man for helping, but the customer care couldnt help , i was too busy bec...
You can retrieve your social media account from facebook itself, for an easier direct link to its support refer to subpoint 2.8 in #faq.
gusty cairn
i tried that but i couldnt
hallow gulch
Do you still have access to your facebook account ?
gusty cairn
nah i cant
even the facebook , cant log in it , soo i closed that account through gmail
hallow gulch
And I'm assuming you can't log in via twitter or any other ?
analog fable
Will there be another lucky spin/lucky crate for M416?
gusty cairn
yes 😭
void swift
There is a person who stole my Facebook account from me and was able to enter my account in the game and linked the game to his e-mail and he wanted to take my account in the game at the time I sent pubg and I did not find any interest , he told me that if I did not give him the account he would cheat on it in order to ban the account and he did . I do not find any interest from pubg and the account is linked to my email and Facebook
hallow gulch
Will there be another lucky spin/lucky crate for M416?
Possibly, we have no confirmed information about upcoming crates and skins.
analog fable
ah
night cloak
Is there any channel where i can report about hack and things related to it so that pubg can take action against that hack ?
hallow gulch
Is there any channel where i can report about hack and things related to it so t...
You can report a cheaters in #cheater-reports.
analog fable
Possibly, we have no confirmed information about upcoming crates and skins.
alright thanks
night cloak
that i know buddy....i am asking for hack report so that pubg can stop or take action against that hack or do something so that it closes
@hallow gulch
hallow gulch
You can refer to the following
#news message
night cloak
i think pubg just look into this thing of reporting hack rather than reporting the players because if there is no hack there will be no cheaters
gusty cairn
yes . i cant log in my account through social media , it was linked just to my facebook
hallow gulch
Though, I'm not sure if the duration has anything to do with how valid the date is.
hallow gulch
yes . i cant log in my account through social media , it was linked just to my f...
I'm afraid nothing can be done, but rely on customer support and keep trying.
compact bough
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5118895138
The name of the account user END〆َ
polar marshBOT
@compact bough:
night cloak
i think it will really nice of the pubg team to introduce new channel for hack reports so that servers , people , websites spreading these hacks can be bought down
gusty cairn
cant i confirm my account through out payment methods
night cloak
i think it will really nice of the pubg team to introduce new channel for hack r...
please if you can forward my message to the concerned authorities it will be really nice of you buddy ! @sick shale
hallow gulch
cant i confirm my account through out payment methods
You'll need everything mentioned in the screenshot i sent you earlier.
gusty cairn
but once i typed i cant log in my account they ended the the chat
Does a google play account that was liked to my game account count
It asks the me the exact registration date of my pubg account. What does that mean?!
austere echo
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id(5617860386)
The name of the account user(Alieldeep1)
polar marshBOT
@austere echo:
gusty cairn
Does it mean the first time i made my account. Or the last time i logged in my account
umbral shuttle
Does it mean the first time i made my account. Or the last time i logged in my a...
The first time u made ur account
gusty cairn
i cant remember , because 2 years old account and i cant remember the exact date
analog fable
If I buy UC from sources other than the in-game store and MidasBuy, will I get banned for it? e.g. Gaming Stores
umbral shuttle
u can find out exact date from facebook/twitter if u registered with them
gusty cairn
u can find out exact date from facebook/twitter if u registered with them
But my facebook account is banned 'cuz i it got hacked and i reported it. And google play account wasnt linked the first day i made my account
so should i still type the first day i made my account or the day i linked my google play account to the game
umbral shuttle
maybe the customer service guys can help u better with this, explain this to them
feral forge
@analog fable only via in-game or midasbuy.
gusty cairn
should i take screen shoot of my payment from my gmail account or from my google play
feral forge
should i take screen shoot of my payment from my gmail account or from my google...
a payment receipt. either the one was sent to your gmail or from your payment history will do as long as if it can give enough prove.
feral forge
should i sent more than one if i have them
no. just the required two are enough.
feral forge
I cant remembe the exact date
you may also check the date when you first downloaded the game on your app market.
gusty cairn
i am emulator user so i just downloaded the game later to just buy the royal pass
normal kettle
Is there a special hashtag for content creators?
gusty cairn
@feral forge do i have to wait for too long to get my account
or will i really get it back
feral forge
Is there a special hashtag for content creators?
usually it's pubg partner.
@gusty cairn maybe it's better if you ask in emulator support channel. please type .emulator in #481204134859505684 to access to it. because you will really need to provide all the required information.
gusty cairn
<@!404570786901524480> maybe it's better if you ask in emulator support channel....
Thanks a lot
I just send them two payments screen shoots
polar marshBOT
@hallow fox:
gusty cairn
And i will pray to get it back
normal kettle
Well, I have an Instagram page and support the game. Will you help me get a PUBG partner?
sick shale
PUBG PARTNER title can no longer be acquired.
tiny zealot
@sick shale it's not really a problem, but could I request my nickname get set to my ign until I can change it myself
fading obsidian
steady tide
My girlfriend just reached RP level 60 and redeemed the outfit, but she accidentally clicked on the wrong outfit, she wanted the black suit with the hair but accidentally selected the gold royal looking outfit, is there a way that support would be able to take the outfit off her and give her the other one? She wanted it to go with mine and she's pretty mad at herself lol
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @fading obsidian. Remember to read through #faq before asking questions in the support channels.
sick shale
@steady tide Unfortunately no, but she can redeem the other one by using UC or RP points
ivory acorn
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5328138661 The name of the account user ilyasselord
polar marshBOT
@ivory acorn:
rigid badge
When does the new season start?
vivid willow
Is there a way to know the exact reason of a Ban? I just got one for 30 min and just says *Violation of User Agreement
chrome pawn
hello dear moderators, unfortunately my account was stolen, one link (facebook) was hacked, now I do not have access to facebook, how to untie the facebook? (I have 2 bindings left) sorry for my bad english
ID: 5585773286
quasi thunder
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id The name of the account user
ID: 5176110099
Account names: K͜͡OBAN͜͡I
polar marshBOT
@quasi thunder:
chrome pawn
unfortunately I can't contact Facebook, but they answer for a long time in the game((
and if they don't help me solve the problem, will you help me?
tranquil stratus
My account has been hacked by someone and he changed my server from Asia to Europe. I want to changed it. Can somebody help me
sick shale
No, you must wait for the cooldown period to be over.
wise charm
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5563575676 The name of the account user elghoul77
polar marshBOT
@wise charm:
tranquil stratus
My account has been changed the server by a hacker I want to change it back. my account id: 5137577595 can you help me. I want to push rank
onyx dagger
You may change the servers after 60 Days, @tranquil stratus. Sadly, that is the only way.
Let's not ask for UC over here, @drowsy charm. Feel free to buy it.
burnt flower
Hello pubg mobile.
I'm in a very serious problem because someone hacekd into my facebook id and logged in my pubg id and used all my uc.
I'm crying and dont have any more money to buy uc.
It would be very helpful if you unlink my facebook id with my pubg id and return my uc back please 😣
See the difference of uc in these ss
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @burnt flower.
burnt flower
They are not replying
burnt flower
Will i get help here?
onyx dagger
Well, you need to contact Customer Service in-game about this as soon as possible, as only they can help you with Account related issues, and we cannot do much about this here, on Discord, @burnt flower.
burnt flower
Can you please post a mail to them regarding my issues
onyx dagger
You need to contact Customer Service in-game about this as soon as possible, as only they can help you with Account related issues, and we cannot do much about this here, on Discord. :(
drowsy badge
night cloak
can you share a screenshot of their last reply
night cloak
This the last chat only
i mean what they sent before you sent Ok plz
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @drowsy badge.
onyx dagger
Well, I believe that they did ask you to be patient, @burnt flower.
night cloak
They told be patient and wait while we connect you to an expert
please wait for their reply
onyx dagger
^
drowsy badge
They did not help me @storm flume
onyx dagger
Did they respond, @drowsy badge?
burnt flower
Its 30 minutes and I'm still waiting
drowsy badge
Yes @onyx dagger
onyx dagger
And? @drowsy badge
burnt flower
Ok let's see
onyx dagger
Alright then.
drowsy badge
Hi Soldier,
Thank you for contacting us.
We are sorry to hear that you are unable to login.
We would like to inform you that if you are playing the game on two or more devices the game should be updated to the latest version on both devices. If the Game on one device already updated to the newest version and you try to log in to the game on another device in which the game is not updated to the newest version, then you will receive this notification. We suggest you update all the devices to the latest version. If you are still facing the issue get back to us.
We appreciate your understanding in this aspect.
Do not hesitate to contact us should you need any assistance in the future.
Best regards,
Jake M.
PLAYERUNKNOWN'S BATTLEGROUNDS MOBILE Customer Support @MaoKai#0105
drowsy badge
Yes I did but I am still unable to get my account back 😭 @onyx dagger
onyx dagger
If you're still facing the issue, get back to us, @drowsy badge.
gray saddle
kindly help me unlinking me second account in pubg mobile beacuase a hacker hacked my twitter and he is entering in game and spent all my uc and always try to fail unlink please unlink my twitter account
drowsy badge
I did but they didn't say anything for hours now I have lose the account for 2 days now I have texted them everyday I try everything they asked nothing work 😭😭@Rubex
onyx dagger
Please contact Customer Service in-game about this, as only they can help you with Account related issues, @gray saddle.
Let's hope for the best and be patient for their response, @drowsy badge! 🤗
drowsy badge
I got scammed that how I lost my account now someone is in my account telling other people things so they can scammed like me@Rubex
onyx dagger
Hold on.
gray saddle
bro i am also scammed and customer care is not helping me please help @onyx dagger
onyx dagger
Well, They should contact in-game customer service. There is nothing we can do about it.
The security of their/your account is their/your responsibility. They/You should not trust people for free/cheap UC and other stuff, @drowsy badge.
You need to wait patiently for their response, @gray saddle.
gray saddle
just unlink my twitter account
onyx dagger
Please do contact Customer Service in-game for that, or you can unlink it by yourself via the in-game settings.
If you already did contact them, kindly be Patient.
drowsy badge
It was UC it's was a tournament so I thought it was real I don't know people scam people on that too @onyx dagger
onyx dagger
Next time, stay alert of these.
cerulean crane
Can someone please help me? Why was my account banned? I haven't played in awhile and forgot how I logged on so I tapped Google play to log into my account but that wasn't it then I logged out of that then logged into my Facebook account and that was the correct one then it tells me I got banned. What rule did I violate in the first place? I did nothing malicious.... everything I contact customer service they send me something totally unrelated to what I'm asking ....saying is I have questions about shop items/purchases go to the in-game customer support.....nothing what I am asking about
polar marshBOT
@cerulean crane:
drowsy badge
Ok I guess I hope I can get it back @Rubex
onyx dagger
I see.
clear python
polar marshBOT
@clear python:
mighty thicket
🙂 I've been using a bug, can you forgive me
night cloak
🙂 I've been using a bug, can you forgive me
you got banned?
iam noob
mighty thicket
aaa
prisma geode
then why forgive you?
he is bulling you😅😅
mighty thicket
🥲
prisma geode
🤣
night cloak
Please move to a discussion channel
I request PUBG Mobile to modify this message as we cannot shift server between session , this game is pop up this message every time I go start the match 👀 PUBG develop what hell you making this kind of in game message 😠
sick hull
I think my account got hacked into because it’s says I’m logged in thought a newer version of pubg
Anybody know what I can do ?
mighty thicket
sorry
sick hull
@polar marsh what happened to my account
I thought I was joining a tournament and ended up signing up for it and then my account later says someone has logged in it but with a newer version
mighty thicket
if i use a glitch i will get ban ?
night cloak
I thought I was joining a tournament and ended up signing up for it and then my ...
please dont give your login details to others
contact customer service and state your issue there
night cloak
if i use a glitch i will get ban ?
yes
sick hull
Alright thanks
fleet hamlet
Hello, I have seen a file configuration on the internet to enable 90fps on android devices, is that a reason to be be banned if I incorporate the file on PUBGM data?
modest shadow
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id:5247014898
The name of the account user:『F8』Gamika
polar marshBOT
@modest shadow:
onyx dagger
Modification of game files can lead to a Ban, @fleet hamlet.
slender roost
I got question about stealing account my friend his acc stolen
trail niche
m416 fool skin coming date
leaden dawn
@onyx dagger wanna val im d2 NA
night cloak
I request PUBG Mobile to modify this message as we cannot shift server between s...
It trying to tell you, the flippin selected server is may have a high ms or match making issue continue playing the server or select other server
slender roost
help me ?
feral forge
how was his account stolen? by which login method and do your friend still have access to his game account? @slender roost
slender roost
@feral forge No it happened last week he doesn't know what to do
celest shadow
m416 fool skin coming date
There is no information in regards to your inquiry. Keep an eye out for the in-game events.
feral forge
did his social media account got hacked? @slender roost
slender roost
@feral forge yes and he didn't have access to his account anymore
feral forge
<@!726389094418087977> yes and he didn't have access to his account anymore
he should contact the respective social media support to recover his account first, please refer to 2.8 in #faq
slender roost
@feral forge it was facebook I don't know how to do it
feral forge
<@!726389094418087977> it was facebook I don't know how to do it
contact the facebook support here.
https://www.facebook.com/help
dull pawn
Can i get sensitivity layout for My device
Device:ViVo
celest shadow
You should set your sensitivity based on your playstyle, @dull pawn. You can enter the Cheer Park or Training Ground and fine tune your sensitivities.
Feel free to ask other members in #pubg-mobile for advice if you need any.
barren shadow
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id: 5465328775
The name of the account user: ŪēĺĺŪ
polar marshBOT
@barren shadow:
analog parcel
Why come this problem how to slove this
clear spindle
Might be an internet issue.
polar marshBOT
@night cloak:
unique linden
clear spindle
A few have the option in game and the rest of them will have it soon.
dusky charm
my pubg is now stuck in the beggining screen and it wont send any message
@clear spindle what number is that in #faq
clear spindle
Please refer to subpoint 4.10 in <#638363268565565461> for further information, ...
.
dusky charm
nvm
ok
i just asaw it saying and
i will restart the internet and my phone
@clear spindle thx
i restarted my game and it worked
thx
😘
clear spindle
Glad it worked for you. 😌
prime sleet
Where do I talk to someone about my account getting hacked/stolen but I still have my email linked in
Is it possible to unlink the twitter account login as they already changed it
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @prime sleet.
onyx dagger
<@!755996742549504151> wanna val im d2 NA
What do you mean?
prime sleet
Already did that but lol it’s helpless
I would rather speak to a customer service not robot
Thank you
onyx dagger
Answer the bots questions correctly in order for it to guide you to one of the staff members. 🤷
onyx dagger
Ah.
prime sleet
Yes
onyx dagger
When the bot provides you different suggestions, you may respond with No, nothing helped, and then state the issue.
supple dune
Can someone help me unbanned my acc?
polar marshBOT
@supple dune:
prime sleet
@onyx dagger
Literally no option to atleast talk with customer service
It’s just circles
onyx dagger
Circles?
hollow knoll
storm flumeBOT
Use of unauthorized third-party software or methods, @hollow knoll, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.
prime sleet
Circles?
Just keeps repeating the same questions
And it’s not even there
I got my account stolen but luckily I still have my email log in
Is there any chance to unlink my only twitter login straight away
?
Without even waiting for 6 days
@onyx dagger
buoyant depot
Hi
onyx dagger
Create a new conversation, and state the issue more briefly to them. 🤷
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @buoyant depot. Remember to read through #faq before asking questions in the support channels.
buoyant depot
Want to in band my account
prime sleet
Create a new conversation, and state the issue more briefly to them. 🤷
That’s a bot and I told you it just goes back to square one
I literally repeated new conversation for like 5 times
And it still does not show me the right answers or even questions
onyx dagger
The bot is there for a reason. Make sure that you state your issue in a more detailed way.
prime sleet
I have proof that my account got stolen
Really?
I have been very detailed with my responses
onyx dagger
And let's not share personal information over here. :)
onyx dagger
Sadly, only they can help you with this. :(
willow cipher
my account has been hacked I want to unlink Twitter
prime sleet
my account has been hacked I want to unlink Twitter
Same bro
onyx dagger
Yes. We cannot do much about Account related issues here, on Discord.
prime sleet
Idk why they don’t do customer service for this
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @willow cipher.
willow cipher
I contact the customer service now 9 days left I didn’t get answer!!!!
prime sleet
Chill
@onyx dagger if you have the email for their customer service drop it i will email them
onyx dagger
pubgmobile_cs@tencentgames.com.
willow cipher
i want to talk with Human not bot
onyx dagger
Customer Service in-game.
urban comet
Do I get these vouchers every Monday or every 7 days after the subscription day?
feral forge
every monday. @urban comet
polar marshBOT
@sleek sphinx:
low tartan
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5566206642
The name of the account user [جنرالzxop]
polar marshBOT
@low tartan:
carmine inlet
violet temple
<@&481161015728406538> can you say me when the next update
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @violet temple. Once we do, we will publish further information in #news.
vagrant forum
Please don't mention the Moderator role unless it's an emergency related to the discord server.
storm flumeBOT
Please do not use languages other than English, @carmine inlet. You may refer to subpoint 3.1 in #735483472432594994 for regional communities.
clear spindle
Against the Terms of Service. https://www.pubgmobile.com/terms.html
ashen oasis
I am a pubg mobile creator. I make pubg gameplay videos on youtube. But my channel yer tencent gave strikes. Help me while i did nothing
ashen oasis
Ok
clear spindle
@night cloak yes??
clear spindle
Against the Terms of Service. https://www.pubgmobile.com/terms.html
^^
clear spindle
Try with a VPN.
Please post the whole conversation about those in #discord with a screenshot of their profile, @prime sleet.
amber estuary
How to reduce ping
vast totem
Any details about 90 FPS on POCO X3 NFC the phone can go also 120 FPS on others games but this one is not ready for this?
clear spindle
How to reduce ping
Have a better network.
No information, @vast totem feel free to share your feedbacks in #old.
amber estuary
Which ISP is better for pubg
amber estuary
How to get glacier skin
clear spindle
Open crates.
vast totem
@clear spindle I'm not sure if it's considered bug, phone from settings can go from Smooth and Ultra but the phone it's just 3 months old i'm not sure about it then if he will add 90 FPS there thanks
clear spindle
*feedback.
amber estuary
Open crates.
I tried lot of time but i don't get
celest shadow
Do not recommend server members such things, @night cloak.
vast totem
Thanks!❤️ I can go for it ban 1 year i need also pause from this
celest shadow
No need to mention the method of file modification.
vast totem
Thanks@celest shadow ❤️
sick shale
Do not mention it at all, now please move to a discussion channel if you don't require any assistance.
Ask then
What do you mean
heavy vortex
TOS?
sick shale
Terms of service?
clear spindle
sick shale
This isn't PUBG MOBILE, stay safe
night cloak
@lime juniper i have heavy information about hack servers , developers , softwares many more i request you come in dm with me
it will be really very helpful sir
sick shale
I have sent you a message yesterday regarding this, @night cloak right?
sick shale
What
serene spoke
@vagrant forum bro i have a discord group in whcih people are selling cheats
and live streaming
night cloak
i have heard that error 403 takes strict action against these things thats i want to get in contact with him
serene spoke
discord group
night cloak
its really very important
storm flumeBOT
Please contact Discord through https://dis.gd/contact for this matter, @serene spoke.
serene spoke
@onyx dagger the are currently live
onyx dagger
Kindly refer to the bots message which has tagged you above.
serene spoke
acutally i asked about this matter in gamelop discord group and they said me to talk with you guys
ok
vagrant forum
Promoting cheats is against Discord's terms of service. Reporting their server to Discord will eventually lead to strict actions from Discord.
night cloak
@vagrant forum i understand bro i want the hack to be closed directly...and i have heard that error 402 closed sharpshooter and warned some other hacks
its not just about reporting about reporting servers
its about taking the developer in prison
sick shale
@night cloak Do not spread false information here, If you got your answer then move on
night cloak
and close the hack permanently
vagrant forum
You can report the hack through this survey form: https://out.weisurvey.com/?sid=5f9104c076051fbfb27d1362&ADTAG=sid.5f9104c076051fbfb27d1362
night cloak
even they provided the cheat link in their discord
yeahh exactly.....cant error 402 acces those cheats and shut them forever
sure i am reporting on that link @sick shale
storm flumeBOT
Please avoid going off-topic, @night cloak. You may have unrelated conversations in #chat.
serene spoke
i think the cheats's developer name is like Erike #9999 or Arike #9999
i cant share their discord link here why?
clear spindle
i cant share their discord link here why?
You do not have the permission for that.
serene spoke
@clear spindle can i share with u?
clear spindle
Yeah.
night cloak
@gritty stream what was that ?
gritty stream
nothing
storm flumeBOT
Please avoid going off-topic, @gritty stream @night cloak. You may have unrelated conversations in #chat.
ornate totem
hello
storm flumeBOT
We are unable to provide assistance if you do not ask a question or state a problem, @ornate totem. Remember to read through #faq before asking questions in the support channels.
night cloak
with region
state your issue
ornate totem
@night cloak I wanna change it to russia from georgia, idk if its legal i have never changed and also idk how to change
gritty stream
@night cloak okk i am giving the video
ornate totem
do i need vpn or some things like that ?
night cloak
do i need vpn or some things like that ?
no you can change it from settings
ornate totem
it doesnt work tbh
serene spoke
these webs are famous for pubg cheats
clear spindle
As said previously report them via the link we provided to you.
serene spoke
ok bro sorry
clear spindle
It is how it is, @ornate totem you can change it after 60 days, for further assistance please contact in game customer service.
ornate totem
@clear spindle what do u mean lol, why does it have delay I DIDNT EVEN TOUCH IT
clear spindle
and only Global version of GameLoop is recommended.
night cloak
@clear spindle i have submitted the survey
clear spindle
<@!756880767837274213> what do u mean lol, why does it have delay I DIDNT EVEN T...
for further assistance please contact in game customer service.
serene spoke
@clear spindle i also submiteed
ornate totem
@clear spindle cant i use gameloop ? as i know its not illegal
ornate totem
@vagrant tulip but there are alot of videos that ppl change with vpn, even big youtubers
ornate totem
@storm flume ok i did and i understood that gameloop is recomended but will i get banned for tencent ? i get less lags there
@vagrant tulip yeah i have chinese emulator ( tencent ) i get less lags and full 60 fps like that
So i cant change regiion to russia cuz i dont live in russia right? if i fake my location with vpn i get ban ?
night cloak
So i cant change regiion to russia cuz i dont live in russia right? if i fake my...
VPN is not recommended
errant widget
Hello PUBG MOBILE, my account was banned and when I broke the laws or the game policy
Talk a lot with customers inside the game and when the problem is solved
And I also do when I do something that leads to ruining the game
I play from Season 3 and I spent $ 3,000 inside the game, and I was one of the special games, too. Balees, please solve the problem as soon as possible and keep my name in the game
õX
id 5284658617
polar marshBOT
@errant widget:
glad hound
#فرصة_اخرى_للحسابات_المحظروة#اعتزال ببجي
storm flumeBOT
Please do not use languages other than English, @glad hound. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
night cloak
if you want more clear explanation type .emulator in #481204134859505684 and ask in #emulator-support
faint jolt
Hello pubg team i just caught my friend invisible in a car is this illegegal in pubg to do
glad hound
#Another opportunity to solve the banned accounts # Retirement of Bebji
faint jolt
I said dont do it its a glitch dont do it and he did it
night cloak
Hello pubg team i just caught my friend invisible in a car is this illegegal in ...
it is not allowed you can report him ingame
clear spindle
If that's live report it in #cheater-reports, @ornate totem.
faint jolt
it is not allowed you can report him ingame
Smwhy does everyone else do it in the game i caught enemy invisible and killed me
storm flumeBOT
Please do not use languages other than English, @glad hound. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
short igloo
For some reason im stuck at loading screen when i try to play solo vikendi
storm flumeBOT
Please refer to subpoint 4.10 in #faq for further information, @short igloo.
Please do not use languages other than English, @glad hound. Refer to subpoint 3.1 in #735483472432594994 for regional communities.
polar marshBOT
@glad hound:
short igloo
And my point got reduced for no reason,its not a internet issue i can play other maps
Myanmar
It happened twice and i got reduced 41 points in total
Its depressing because im trying to push rank and that bug is stopping my progression
lean arch
Hi, my account was banned at the time of 2020: 11:10 due to the illegal commercial element, and I did not buy UC from external stores. I bought through the Card. I hope that my account will be considered and I hope that the ban on the account will be lifted.
polar marshBOT
@lean arch:
faint jolt
Does people get banned from foing that glitch thingy where your invisible
short igloo
Does people get banned from foing that glitch thingy where your invisible
A glitch with an ice wall your swlf and invisible driver
faint jolt
Yes
short igloo
I got reduced 15 points by that too
night cloak
I caught my ffriend do it
report him ingame
faint jolt
Ok thanks
storm solar
@merry sandal i need help , can you help me please?
night cloak
<@239357960348762113> i need help , can you help me please?
state your issue here
storm solar
My account linked to email and phone number , but it doesn’t show phone number anymore , since i logged in another location
night cloak
@clear spindle any good news about that I'd ? 😆
storm solar
@night cloak *
clear spindle
Nope. 😅
clear spindle
The feature is still in beta and is not released to all regions, @storm solar.
A few are on holiday.
night cloak
Hm
storm solar
@clear spindle Is there anyway??
clear spindle
Unfortunately no.
clear spindle
<@756880767837274213> team doing anything or just chilling
Will get back to you when they're available.
night cloak
Will get back to you when they're available.
Ok just need good news about I'd 😂
storm solar
This thing will fix in new update? @clear spindle
night cloak
clear spindle
Like getting you banned. 
clear spindle
This thing will fix in new update? <@756880767837274213>
No information. :(
storm solar
Right now im in iraq and it still didn’t show that i linked to phone number , and still not showing @clear spindle
gritty glade
When Next Update Arrives?
storm flumeBOT
We currently do not have a specific release date for the upcoming update, @gritty glade. Once we do, we will publish further information in #news.
gritty glade
Ok @storm flume Bro
storm solar
@clear spindle ?
clear spindle
As stated previously not every region have the option for now, It will be there in the near future. Meanwhile try using a different account.
faint jolt
@clear spindle what is the date for ice wall event finish?
storm solar
Bro, same account linked to phone number and it doesn’t show , idk you understand me or no @clear spindle
night cloak
My id was also hacked but I recovered it I have fear that hacker has linked his number or not but in my region number link is not available
storm solar
@night cloak same broo , thats what im trying to say
faint jolt
Nooo i gonna miss it thank you rock 🥺
clear spindle
<@756880767837274213> what is the date for ice wall event finish?
I do not have access to the game, can you confirm with someone in #pubg-mobile.
Apologies for the inconvenience.
faint jolt
No problem thanks again
storm solar
And now in my region phone number available but still can see that someone linked my acc to phone number @clear spindle
night cloak
And now in my region phone number available but still can see that someone lin...
Have you linked your number?
storm solar
Someone else did it , but it doesn’t show on my account , cuz i was in uk and now im in iraq
night cloak
Someone else did it , but it doesn’t show on my account , cuz i was in uk and n...
Is hacker changed your country or server region
storm solar
No , but i was in uk and in uk phone number link not available
But right now im in iraq but still i cant see it , i need a moderator or admin , to fix this on my account , i wasted too much money on it
Ok thanks
weak ember
-
is there any possibility to unlink the current google account if i want to link it with a new one?
-
when i try to link my twitter account, I get the message "account is already registered" even if it is not
clear spindle
- Yes(if you're referring Play Games account), please refer #faq 2.5
- The Twitter account might have used to create a PUBG MOBILE account.
weak ember
no, my twitter account is not connected to a pubg account that's the problem
lone moat
Hi, i have an issue with the pubgm account, it works fine just the screen freezes, the ipad is 2 weeks old, there is no screen issues since it works perfectly fine on other apps, specifically the joystick dosent move from time to time and specific buttons around the game dont work.
P.S. the game works fine on my phone just not my ipad
cedar flower
Guys, me and my friend were pushing to Crown. I got there but he stayed at Diamond I. One day later he was pushing alone. He came to Crown but it downgraded him to start of Diamond I insteaf of upgrading him to Crown V, a few days later he came back to the game and he was magically on Diamond II. How did that happen?
night cloak
Hacker now doing streaming
Please report everyone
Link https://www.facebook.com/playboyYT/videos/450679616279369/
night cloak
Hacker now doing streaming
Please report everyone
Link https://www.facebook.co...
Report him in #cheater-reports and ping error403
Please mantion pingerror403 account
cedar flower
Yeah this chat here is mostly for problems and bugs
night cloak
Report him in <#697631050192650251> and ping error403
Ping error account?
jaunty zephyr
night cloak
Welcome, I know very well that you are busy, but my account was hacked and it was hacked after it was hacked. I was threatened and played with my account after an item was played on it or my account was attended by my pubg for ten years and I swear to you that I did not do any hack
polar marshBOT
@night cloak:
elfin iris
Hello my Pubg Acc first started with facebook I link with Twitter I wanna unlink with Facebook can a carry on with my acc and nothing get deleted and only just have a login with Twitter?
neat holly
Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 5405139960
The name of the account user atefissa
polar marshBOT
@neat holly:
night cloak
read moderation part of #735483472432594994
and this channel is for PUBG Mobile related issues
elfin iris
Hello my Pubg Acc first started with facebook I link with Twitter I wanna unlink with Facebook can a carry on with my acc and nothing get deleted and only just have a login with Twitter?
minor oar
I want a link To download pubg emulator In my laptop. Nearby all links r fake Which I found till now
night cloak
@minor oarlink is in the message i am replying to
merry sandal
For future emulator-related question, @minor oar, you should use #emulator-support.
clear spindle
@elfin iris can you share a screenshot of the settings ?
gray shale
Why PUBG Giving like this Events.. For a Shotgun Skin we have spend 2400 UC. What type of sacm is this?? Most of the players can hardly afford Royal Pass in 600 UC. And in this event we have to spend 600 UC only for Urban Walker pants skin....really is it equivalent to RP??
minor oar
<@!734648427052400651>link is in the message i am replying to
Thank u sir
minor oar
For future emulator-related question, <@!734648427052400651>, you should use <#5...
Yea sure, sry for now :(
night cloak
Thank u sir
You're welcome
merry sandal
Why PUBG Giving like this Events.. For a Shotgun Skin we have spend 2400 UC. Wha...
Cosmetic items are purely that. If people want a chance at getting them, they can spend UC should they wish to.
merry sandal
Yea sure, sry for now :(
No apology needed!
gray shale
Cosmetic items are purely that. If people want a chance at getting them, they ca...
Ok but they should give it in cheaper rate.
merry sandal
You can post your feedback in #old. Make sure you read the pinned message first though.
night cloak
guys would like to know just curios why do allways have in lucky airdrop same stuff like 6th time in a row same items......
elfin iris
@clear spindle this I just want to login only with my twitter and email but I started the game with Facebook if I unlink Facebook does my Pubg Acc get deleted?
gray shale
You can post your feedback in <#654220590462402560>. Make sure you read the pinn...
Bro Can you send me the list of words that should be avoid to use while messaging in channel due to which I may be muted by server bot
merry sandal
You can use any word in that channel.
clear spindle
No it won't delete your game account, You should login via Twitter at first to unlink Facebook, @elfin iris the unlink process may take up to 7 days and you should not login via Facebook at the mean time.
elfin iris
Even if I do this process wrongly which I won't my acc can't be able to get deleted am I correct
gray shale
You can use any word in that channel.
No i had muted so many times before it
night cloak
what do i need to do to get something else items from lucky drop im having like 6x tike in a row same items in lucky drop please answer
clear spindle
guys would like to know just curios why do allways have in lucky airdrop same st...
Those are randomly dropped. Feel free to share your feedbacks in #old.
elfin iris
@clear spindle also my fren acc got stolen he has no way of gettin in the ACC he can't do anything to get it back the right
clear spindle
He can contact the in game customer service.
elfin iris
Can he speak to customer service when you don't login in the game?@clear spindle
İs there an option
clear spindle
Yeah from the login page.
elfin iris
Ok thx so much muah@clear spindle
weak ember
my twitter account is not connected to my pubg account or another account, what can i do to link my twitter with my main pubg account?
clear spindle
You're welcome.
merry sandal
Send me a message if that happens again this time, @gray shale.
gray shale
Send me a message if that happens again this time, <@548895835174469632>.
Sure Bro. Ty
clear spindle
my twitter account is not connected to my pubg account or another account, what ...
Link with a different Twitter account. The one you use is linked with a different PUBG MOBILE account.
elfin iris
@clear spindle bro sorry for disturbing again if I do this I can still login and play with Twitter since its linked right just makin sure
weak ember
It's not, every time i try to log in with Twitter, i have the option to create a new account
clear spindle
<@756880767837274213> bro sorry for disturbing again if I do this I can still lo...
Yes.
elfin iris
Ok thx again
clear spindle
It's not, every time i try to log in with Twitter, i have the option to create a...
Then it's something you should contact with the in game customer service.
honest sedge
if i play matches in europe server with my friends and then if i go to my match history it shows i played matches in asia
chilly roost
Fortune power spin not shown
In my game
And i was not redeem dresses
Becuase event last date is 22
rigid vine
My I'd banned for 10 years without any reason please unban my Account
polar marshBOT
@rigid vine:
pine blaze
hello tell me how I can remove the ban in the pub mobile lite?
feral forge
Becuase event last date is 22
no, the event ended on the 21st. as i already received items expired mails.
polar marshBOT
@terse bane:
broken berry
storm flumeBOT
Please refer to this channel's pinned messages for further information, @broken berry:
:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.
We provide community support only for the global English version of PUBG MOBILE here, @pine blaze.
clear spindle
@marble helm please contact the in game customer service after reinstalling the game. FYI the one you tried to do will lead to an account suspension.
night cloak
Is it possible to link a number of other country to Pubg mobile my id was hacked and in my country phone number not available is it possible if his country has available and he logs and tries to link his phone number but my country is not changed by settings @clear spindle
clear spindle
Please contact the in-game customer service regarding this, as only they could help you with it.
heady raven
Hello.pupg mobile. Know that you are very busy due to the large number of messages. Ihad no problem with my account .my account has been banned for no reason and lswear to do or use external materials and that iplay clean play and lmake very careful to comply with the terms and integrity of the game
Iask you solve aproplem as soon as possible because lam wronged
Thank you pupgmopile
The account id 5700507743
The name of the account user/almoshksgaming
polar marshBOT
@heady raven:
sage depot
Is it possible to link a number of other country to Pubg mobile my id was hacke...
According to me its not possible he should change your country by logging through vpn to get link feature but your country is not changed Right ?? @clear spindle
clear spindle
VPN is something we never recommend. So contacting in-game customer service is the option he do have.
night cloak
Ok🙏
night cloak
According to me its not possible he should change your country by logging throug...
It's more than 33 days other than me no one has logged my id I think I'm safe
lapis agate
Hello this is my account and i have been offline for 2 months and when i came back to game today i found out that someone has been playing with my account without my permission and they have hacked my twitter account linked to my pubg account. Now i have linked my email to pubg account but i need this twitter to be removed immediately. I have proofs of my purchases and account data, registration date and everything needed.
night cloak
Hello this is my account and i have been offline for 2 months and when i came ba...
Contact customer service this conversation might help you
muted monolith
Good afternoon, I am writing to you from Belarus. More than once I wrote to you by e-mail, I had a problem with an account, I bought a used second-hand phone and played with it in your pubg game. Then I got an incomprehensible lock. I don’t understand why. I ask you to reconsider this blocking. Because I don’t feel guilty about anything. My id5202522814
lapis agate
Contact customer service this conversation might help you
It tells me to include screen shot here and i can't
night cloak
It tells me to include screen shot here and i can't
upload it in imgur and dend them as link
jade nest
Good afternoon, I am writing to you from Belarus. More than once I wrote to you ...
What do you mean by lock?
muted monolith
What do you mean by lock?
My game account
jade nest
What game Account
muted monolith
What game Account
Pubgmobile
jade nest
You got banned?@muted monolith
muted monolith
You got banned?<@565400481283702820>
Yes Yes my game id 5202522814
versed sonnet
Contact ingame-support.
polar marshBOT
@muted monolith:
crude mantle
my pubg acc that was connected to twitter got deleted for no reason but my twitter stil exists and when i try to login with twitter it says that the acc doesnt exist? is this a bug or is my acc deleted?
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @crude mantle.
crude mantle
Please contact the customer service via the in-game settings for further assista...
i did but they did nothing
hushed herald
Someone hacked my account and has logined to twitter what should i do?!;!
storm flumeBOT
Please contact the customer service via the in-game settings for further assistance, @hushed herald.
Please refer to subpoint 5.4 in #faq for further information, @crude mantle.
lapis agate
upload it in imgur and dend them as link
Thank you
hushed herald
Please contact the customer service via the in-game settings for further assista...
Bruh i cant i dont have access
@celest shadow sorry for ping
polar marshBOT
@worldly ingot:
marble helm
while I was modifying my cousins game version so he can login and play my account got logged in due to which I myself have to play on this 1.2.0.99999 looking forward
but I am unable to login in the current 1.2.0.14757
Pls help
night cloak
while I was modifying my cousins game version so he can login and play my accoun...
Modification of game files is against TOS of PUBG Mobile so we cant help you
granite galleon
??????
polar marshBOT
@granite galleon:
bitter fractal
sacred palm
Hello Tencent team
My account has been banned for 10 year due to violation of rules
I did not violation any rule so please unban my account
I am PUBG Player of SEASON 7 and i am very fairly playing this game. So please help me and UNBAN my account.😓 Thank you team pubg
PUBG ID 5528571496
Nickname- Name šSšツKARAR
polar marshBOT
@sacred palm:
clear spindle
Cancel it and then restart the router and the device, @bitter fractal.
meager pumice
Is vpn banable
night cloak
Is vpn banable
yes it is
meager pumice
Where i can sent ID who use vpn?
@night cloak
hushed herald
@clear spindle @night cloak my account is hacked and i have no access to the acc and he loged in with Twitter
Help me plss
tiny anchor
Is there anyone knows how to change the password of the email. Like if i want to access to my account via my email how can i change that password
clear spindle
<@756880767837274213> <@456226577798135808> my account is hacked and i have no a...
Please contact the customer service of both Twitter and in-game.
night cloak
Is there anyone knows how to change the password of the email. Like if i want to...
enter a wrong password and you will get a forgot password option click that and set a new password
hushed herald
I don't have twitter
meager pumice
enter a wrong password and you will get a forgot password option click that and ...
U didnt help me...
clear spindle
I don't have twitter
What were the login methods ??
Contact in game customer service @meager pumice.
hushed herald
It says login to twitter acc
meager pumice
Contact in game customer service <@!413750550866165771>.
For vpn ban ID?
hushed herald
And i didint link it
meager pumice
Nice
tiny anchor
@night cloak thank you
night cloak
you're welcome
meager pumice
Yes, <@!413750550866165771>.
Then i need to go at in game customer service and sent ID of player that use vpn?
clear spindle
You can give a try.
meager pumice
You can give a try.
That means if i say there is no 100% that he will get ban
meager pumice
It's totally upto them to ban or give a general warn.
Developers of pubgm or server!
timber shore
Anyone knows how to get my account back? It got hacked and ingame support is useless. Thank you
clear spindle
Developers of pubgm or server!
In-game customer service = Staffs who works in Tencent Games not us.
@timber shore only in game customer service could help you.
meager pumice
In-game customer service = Staffs who works in Tencent Games not us.
Staff in tencent bans players
clear spindle
Who works on the project PUBG MOBILE and is a part of security team, Yes.
@hushed herald can you access to the in game ?
hushed herald
Ye
hasty shoal
Hey my friend account is saying his account was logged in a newly version when he has last updated
meager pumice
Who works on the project PUBG MOBILE and is a part of security team, Yes.
Tnx
clear spindle
Hey my friend account is saying his account was logged in a newly version when h...
Contact in game customer service.
hasty shoal
He has been back and forward with customer support and they wanted the exactly date hour and minutes when he downloaded the game last year...
hasty shoal
Should he ask his credit card company for a charge back? So he won’t lost his money?
night cloak
Does play games count as social media?
yes
hushed herald
Ok thx
hushed pollen
@clear spindle I have personal issues!! please tell error to open dms!! not about account inquiries!!
clear spindle
You can DM me and I'll forward if it's urgent.
hushed pollen
I cannot tell it's personal issue!! Please let me talk
clear spindle
Feel free to DM me or you can wait.
hushed pollen
Ok I wait.
hasty shoal
Contact in game customer service.
They don’t care!! They are asking date, hour, minutes when he download the game for 1st time
clear spindle
They need those details to confirm that it's your account.
hasty shoal
Where can he find the 1sr time download information? It happened almost two year ago
hushed pollen
You apple or android? @hasty shoal
hasty shoal
You apple or android? <@!398611035042480138>
Apple
hushed pollen
You can go reportaproblem.apple.com and there have time when you download the game.
hasty shoal
Okey I’ll let him know about it
hasty shoal
You can go reportaproblem.apple.com and there have time when you download the ga...
Thanks
He couldn’t find it... I just told him to ask for his money back... it is easier than dealing with customer support (a week dealing with them)
And moving to COD
clear cradle
Please account, but surprises with the account of Al-Bubji are attending. Please help me in decoupling my account. Name is ignorant 47 ID 51269574772 With my best wishes for the support team a happy day
polar marshBOT
@clear cradle:
night cloak
how to unlink facebook? or transfer other facebook account
hybrid tartan
help pls
short quartz
I have a 20 uc voucher why can’t I use it
hybrid tartan
I have a 20 uc voucher why can’t I use it
you need to have uc
hybrid tartan
for that
quiet abyss
wher is my title
hybrid tartan
I have a 20 uc voucher and it costs 20 uc
no it gives 20 uc of
clear spindle
@hybrid tartan may I know where you're from ?
hybrid tartan
<@!697709677500301362> may I know where you're from ?
i am from india
i left pubg after ban
what happend
quiet abyss
wher is my title
@clear spindle
clear spindle
As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.
hybrid tartan
@clear spindle pls help
short quartz
@clear spindle I have a 20 uc voucher for the new event when I hit use and go to the spin wheel it says I can only use my 5 and 10 uc voucher why is that?
quiet abyss
gys?
clear spindle
wher is my title
Refer #faq 3.15
quiet abyss
im kurdish i dont understand english @clear spindle
clear spindle
<@756880767837274213> I have a 20 uc voucher for the new event when I hit use an...
Can you share a screenshot of the 20 UC voucher?
short quartz
Yup
quiet abyss
?
clear spindle
<@!756880767837274213> pls help
We cannot assist you as the game is not available in the region. Refer this message: #questions message
sick hull
@quiet abyss use a translation app if you don’t understand English
clear spindle
im kurdish i dont understand english <@756880767837274213>
You can join the MENA server, link can be found under the #735483472432594994 supoint 3.1
sick hull
You can only use 1 at a time can’t add em both
hybrid tartan
We cannot assist you as the game is not available in the region. Refer this mess...
bro i play in gameloop
like carry and youtubers
pls help me out
i wanna continue pubg