questions

[rigid torrent]

HELP

[night cloak]

What seems to be the issue, @rigid torrent?

[strong portal]

I cant join the game beta v1.3 @jade nest

[jade nest]

Recover your Twitter account first from Twitter support.And then you can contact in-game customer support for further account related issues

[cerulean willow]

Fail to login

[trail sigil]

@jade nest I tried in Twitter support but they changed name and email

@jade nest in support they ask name or email

[cerulean willow]

Sir but my account

Now can I play

[jade nest]

We cannot assist you with Account related issues.You will have to recover your Twitter account first from Twitter support@trail sigil

[trail sigil]

@jade nest I have logged in with Google play games also so I am able to login

@jade nest but he is also using my ac

@jade nest he has deleted my all friends and adding his friends

[jade nest]

Contact in-game customer support for further assistance and take this conversation as a help on how to contact@trail sigil

[strong portal]

Who can help?

[trail sigil]

@jade nest is there any feature in which I can delete Twitter login from my account

How to unlink Twitter from my account

[jade nest]

Unlink your account,but i fear hacker won't let it happen because you need to be inactive for 7 days through that login method.So better contact in-game customer support and ask them to Unlink the hackers link from your account

[jade nest]

What's your issue?

[strong portal]

I cant join the PUBGm beta v1.3

[trail sigil]

Ok

@jade nest if I unlink Twitter he has to relogin or he don't have to relogin

[jade nest]

Can i know from which country you belong?

[rigid torrent]

@night cloak

My account was hacked and linked to my Twitter account without my permission.
My ID (5223849304)
And now he's going into the account.

[strong portal]

Turkey

[jade nest]

Try using a DNS.Refer to #faq 4.5 @strong portal

[strong portal]

Okay thanks

[trail sigil]

@jade nest bro if I unlink Twitter link will he has to relogin or he won't

[jade nest]

If you Unlink your Twitter then you will have to not login in your account from Twitter login method for 7 days.You will have to login from another social media linked to the game

[trail sigil]

@jade nest bro I will remove Twitter today than I have to start game after 7 days till that I have to be offline or I can play

[jade nest]

You can play ,just login using different social media

[trail sigil]

Ok

I have logged in with play games google

Bro if I remove Twitter login today will he have to re login tomorrow

@jade nest tell

[night cloak]

Please contact in-game support for account related queries.

[trail sigil]

But niffirg know what to do ok

[jade nest]

If the hacker logins using Twitter before Unlinking then the Unlinking process will be cancelled.

[trail sigil]

Oh then I have to try on second day

[rigid torrent]

@night cloak
They don't answer.

[jade nest]

It would be better contact in-game customer support for further assistance.Use this

[night cloak]

Kindly refer to #faq subpoint 5.4, @rigid torrent.

[trail sigil]

@jade nest thank you Soo much for your guidance you are so much helpful is there any option to rate you I can rate you 10/10

[cold crystal]

Why I can't apply as investigator. I reached Ace in every season since s03 🤔 and recently received correct ban feedbacks for 2 or 3 reports

[jade nest]

Refer to this message.
#questions message

[jade nest]

You are welcome 🧡

[hidden ledge]

Hi

[rigid torrent]

اIsn't there any developers to help me?

[hidden ledge]

I made a request to recover my account, They asked for everything, I sent receipts, Registration Date and many another infos about my account

They sent me that message after this

[night cloak]

contact customer service only they can help you

[night cloak]

Can you login to the game?

[hidden ledge]

No But They are heliing me

Helping*

I have the old Linked Facebook that the hacker unlinked

[night cloak]

Check the setting of your social media

[hidden ledge]

I contacted Facebook and they returned it

After giving docs

What settings?

Oh you mean the date

I sent all infos they requested

Then they sent me this

Does that mean That there is a chance I return my account, I passed the First and second questions

[jade nest]

Firstly answer those and they will verify it, and then you will get your account back@hidden ledge

[hidden ledge]

You mean that it’s the last step? 😀

I sent them and I’m waiting

[jade nest]

Then be patient

[hidden ledge]

Can they change the Email linked or not?

I’m scared of this point

[jade nest]

You will get your answer from them

[minor tiger]

India already has its own PUBGM version ?

[night cloak]

Please refer to this channels pinned messages, @minor tiger.

What’s up, @night cloak?

[regal bronze]

Hi all .....I have problem (The enemy kill me before I see him in closes combat my ping is 100ms and my enemy not a cheater) ????? please help

[night cloak]

That may happen, people can see you but you can't see the people, if you feel its a cheater feel free to give video evidence and report on #cheater-reports with his UID and Name.

[regal bronze]

@night cloak not a cheater

[night cloak]

Meaning the people can see you but you can't see the people

[regal bronze]

@night cloak I mean like render problem

[night cloak]

Device?

[undone halo]

‏مشكلة في الحساب مش راضي يرد رجع

[storm flume]

Please do not use languages other than English, @undone halo. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[regal bronze]

gameloop pc

[night cloak]

Kindly type .emulator in #481204134859505684 to gain access to #emulator-support, @regal bronze. They may be able to assist you with this matter.

[regal bronze]

@night cloak gameloop discord admin told me to ask pubg mobile support about this problem

[night cloak]

It's the same, since you're emulator and different with the other person who use ipad or iphone, kindly type .emulator in #481204134859505684 to gain access to #emulator-support

[astral escarp]

hi, the game is jerky and the players don't see them coming if they are in close fight. You can help me?

[jade nest]

#old

[regal bronze]

@night cloak how can I do that ?

[astral escarp]

I am 2 Seazon that have these problems and I am not helped.

[night cloak]

Type .emulator on #481204134859505684 .

[jade nest]

Report that issue in #old with your ID, Device,wifi/cellular, Region.

[regal bronze]

@night cloak Changed roles for Karasy#6608, -Emulator that appear to me

[astral escarp]

I think I did it ten times.

[jade nest]

Ok

[night cloak]

One second @regal bronze .

[jade nest]

@regal bronze type .emulator only once in #481204134859505684 , then you will have access to #emulator-support

[storm flume]

You can now access #emulator-chat and #emulator-support, @regal bronze. Revert this at any time by sending .emulator in #481204134859505684.

[stark sail]

Bro Asia number 2 in duo is a hacker

[grizzled rivet]

I have problem with my pubg kr account

[storm flume]

We provide community support only for the global English version of PUBG MOBILE here, @grizzled rivet.

[night cloak]

Do you have video evidence?

[thin halo]

Feel free to report with evidence in #cheater-reports.

[stark sail]

I will send you when do live in his discord server

But I have some photos right Now

[night cloak]

Can I see the photos? DM Me please.

[grizzled rivet]

Is there a server maintenance in the game??

[night cloak]

No, the game is running well.

[grizzled rivet]

Casin pubg kr it says Server maintenance please login later

[stark sail]

I have sent you bro

[night cloak]

We only provide support for the global version here.

[stark sail]

Please check them once

[night cloak]

Looking at it.

[ionic knot]

Hello. My friend's account with ID 5309923946 has been stolen. You can login with the extension file

[night cloak]

Contact customer service for further assistance.

[ionic knot]

how

[night cloak]

Refer to subpoint 5.3 on #faq .

[elfin canopy]

Did you try changing DNS to 1.1.1.1 , @sour magnet?

[sour magnet]

No

[feral forge]

then install the 1.1.1.1 DNS app and see if it helps. @sour magnet

[night cloak]

Hello i want to change my server

[stark sail]

You have to wait for 60days

[night cloak]

no a hacker changed it

[warm surge]

Can i buy pubg gun skin from razer gold website

[vivid yew]

Please help me

I’m playing from s1

[fluid atlas]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear i don’t do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id 3515075927

[polar marsh]

@fluid atlas:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vivid yew]

I can’t login with my Facebook account

[night cloak]

anyone help me please !!
my mobile is saying my account has beeen logged in into new version please update pubg mobile !! but i have my latest pubg mobile version still its saying please update !! how can i fix this problem please help

[warped parcel]

How to redeem Battle coins?

[night cloak]

Is your id hacked

no sir

Change all id pass and enable 2Fa wait for 1.3 update

[night cloak]

Contact customer service for further assistance.

how please help me

Contact customer service and also,
Refer to subpoint 5.3 on #faq for further information.

is this any kind of banned or glitch ??

[night cloak]

No, your account might be compromised.

So please contact customer service, there's no way other than this.

[night cloak]

Check your last seen in Pubg through another id or friend id

[night cloak]

Thank you for your answer but your answer is not fully correct and the only way to fix it is by contacting customer service, however if you feel that your account is hacked then try to check last seen and change all social media password @night cloak .

how can i contact to customer service sir ??

My account has been hacked and my account has been banned by the hacker.

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id6481245427

The name of the account userDIEジ『MR3B』

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Since you're logged out, on the main menu, find on top right then there's a button with the writing "Customer Service".

@night cloak can we link Pubg id to phone number and email or either phone number or either email

[lone niche]

yes

[bright dove]

Hello

[lone niche]

hi

[bright dove]

There is bug that someone was riding a bike and he was invisible and he killed us

I'll provide his name just sec

He killed ton of players with this bug

[night cloak]

You can't get back stolen accounts.

Only customer service does.

[bright dove]

Ban pan won't do a thing

It's him

[night cloak]

Hello @bright dove I surely know how to do this bug and all, ya they kill me also and please report the player for using bugs and report on #old .

[bright dove]

R you sure they will get banned

Bcs ban pan won't do such a thing

[night cloak]

after going to customer service what to do sir ??
first it is saying pubg unknown error please restart the phone

This bug is super bad, I know how it feels to be a normal player, if they keep continuing doing bug they'll get banned.

And also, before I reported on #old also so hoping it will be fixed soon.

[bright dove]

@night cloak how do I get investigator access

[clear spindle]

@bright dove #questions message

[night cloak]

@night cloak how can i get rid of the problem sir

[clear spindle]

Please contact the in-game customer service from the login page [ HELP ], @night cloak make sure all your login methods are safe.

[night cloak]

i have linked my google and facebook id i have changed their passwords as well

[night cloak]

Can you show me the message error? You have 2 cases here, login with a new version and unknown error please restart phone. Please show me the Unknown Error message.

[stark sail]

Bro have you investigated the case which I have submitted?

Or shall I remind you when he is live

[night cloak]

I have reported it to the adminstrators and will escalate the issue.

[night cloak]

Also I saw he is on the PUBGM server, and was permanently banned from the server because of you, thanks for your report .

i am worried if my account is geeting banned or ??

[night cloak]

No your account is not banned, and since this is your second time saying the word banned please avoid that word as you may get automatic muted by the bot.

[stark sail]

Are you free now?

[night cloak]

I am, how can I help you?

[stark sail]

Once see that server which I have sent you

Some players are streaming

Or shall I record and come

[night cloak]

Looking at it, can we move to DMS so we dont disturb other players here? Thank you .

[stark sail]

Okk sure

[night cloak]

I have my latest version of pubg mobile still it is saying your id is logged into new version please update your phone

[storm flume]

Please contact the customer service via the in-game settings for further assistance, .

[night cloak]

@celest shadow my account is on 99999version and i can login if i play will it effect or not

[left drum]

updates on bonus challenge?

[celest shadow]

What do you mean?

[celest shadow]

Not much information in this regard.

[night cloak]

i mean can i play or not

its on 99999

[left drum]

@celest shadow can i change my region to israel it's available on it?

my uc is stuck in it

[loud spire]

solve?

[celest shadow]

If you can log in, then you should be able to play, @night cloak. Please make sure that you redownload the game from the Google Play Store or AppStore.

[celest shadow]

What is your country?

[left drum]

@celest shadow pakistan

[celest shadow]

Please be honest with us, @left drum.

[umbral badge]

Hi need help, any pubgm official here?

[celest shadow]

Please let us know your issue and we will assist you as soon as possible, @umbral badge.

[left drum]

@celest shadow ok

[celest shadow]

Feel free to refer to the pinned messages of this channel for further information, @left drum.

[polar marsh]

@umbral badge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[left drum]

I'm just asking if there is something wrong I'm not going to do it.

[celest shadow]

The decision is totally up to you.

[left drum]

@celest shadow no I'll do whatever you say

but please bring back bonus challenge

[celest shadow]

I cannot make decisions for you, it is up to you what you want to choose or do. Feel free to use #old to let the developers know of what your concerns are.

[vivid yew]

Please help me give some solutions

[warped parcel]

@celest shadow is there anyway to redeem Battle coins?

Is it region dependent?

[jade nest]

Try logging in after downloading FB app@vivid yew

[vivid yew]

I already have fb app bro

[jade nest]

What country you are in?

[vivid yew]

I didn’t logout morning itself I’m facing this problem

I’m from India bro

[night cloak]

PUBGM is banned on India.

You can't login . If you login you will receive some errors.

[vivid yew]

Thanks but I’m playing from s1 😭

[celest shadow]

Only if you have access to Bonus Challenge.

[vivid yew]

You don’t understand what is my pain is

[celest shadow]

As we provide community support only for the global English version of PUBG MOBILE here, we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us, @vivid yew.

Please refer to this instead.

[loud spire]

error during installing !!! need support

[night cloak]

Country?

[loud spire]

NEPAL !

[night cloak]

I found this on the web:
Clear Cache/Reinstall
Dont use any ADBlockers
Clear Data
Restart your device

Please try my suggestions above

If the problem still happens dont hesitate to contact us back.

[jade nest]

Refer to #faq 4.5 and try again @loud spire

[opal ravine]

someone hacked my friend's account and he cannot log in again ?
given that, the hacker hacked his FB account first and then subsequently hacked his pugb account which was linked .
is there a way for him to retrieve his pubg account ?
he's desperate as he's on level 82, uses RP since a long time now and has loads & loads of skins .
he's not on discord . he asked me to seek for info .
thanks

[night cloak]

Ask him to Contact customer service

[opal ravine]

how to contact that ?

[night cloak]

From this option

[opal ravine]

so is there hope he can retrieve his account even if FB also was hacked then ?
great, he would be relieved then .
thanks

[night cloak]

Also ask him to Contact customer service Of facebook

and get access to his facebook account

[sage depot]

Can we link email phone number both to pubg mobile same account or its only we can link email or phone number any one

@celest shadow

[lilac maple]

ياخوان والله انا لااملك سوا هاذا الحساب والله وتم حضرا وانا ليسه غشاش والله ياشركت بوبجي الكرام رجو منكم لغاء الحضر من حسابي والله انا مو غشاش ولااحب الغش واحب الحتفاض علا سلوك شركتكم رجوكم رجوكم برفع حضر حسابي والله لا املك فقط اذا الحساب لاتخيبو ضني الرجاء والله انا ابلغ عن الغش في داخل العب لماارا غشاش وسلام عليكم ورحمت الله وبركاتو『』JOKE尺『』
5160725467

[storm flume]

Please do not use languages other than English, @lilac maple. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[lilac maple]

『』JOKE尺『』5160725467

[night cloak]

refer subpoint 2.12 in #faq and dont repeat about account suspensions here

[lilac maple]

5160725467 『』JOKE尺『』

2021 \2/17. 🕡6

[storm flume]

Please do not use languages other than English, @vagrant tulip. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[pulsar geyser]

For example, if the man enters the first 100 speed per season and he has a lot of points, you are taking his account to examine, right? And if kd gets higher

@vagrant forum , @thin halo

[polar marsh]

@lilac maple:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

What exactly are you referring to here?

[uncut summit]

wronged. thank you, pubg mobile the account id 5925238429 the name of the account LHLKJFIDL

[pulsar geyser]

If fast rank rises, are you taking your account under review?

@vagrant forum

[uncut summit]

I don't make nothing wrong please I want my email be free not ban please pubg

[polar marsh]

@uncut summit:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[vagrant forum]

The leaderboards are always being monitored.

[night cloak]

Login failed problem in global pubg

[night cloak]

Country?

[night cloak]

India

Game is banned there

that is why

[quasi matrix]

Guys I accidentally changed my server to middle east and i had ace rank in europe and now i can’t change it can someone pleasee help me

[night cloak]

But i have login and played

[night cloak]

@night cloak Refer this message

[quasi matrix]

@night cloak wht do i do please help

[night cloak]

[night cloak]

you have to wait 60 days

[quasi matrix]

Wtfffff

[scarlet drum]

My games gotten really laggy as if I was playing playing on 2gb or ram ( I have 4 ) I can’t play a full match without the game crashes on me at least 3 times

[night cloak]

Hi I think someone has hacked my Pubg account

Are any staffs online that can help me

[mortal apex]

Hello @night cloak! You have to contact the Customer Service for further assistance. Follow this conversation to get assistance:

[stone moss]

What is the problem when i try to change me name it shows that the name containts invalid charters or word

[night cloak]

It’s fine I managed to get it back I will change the pass of my email as well

[jade nest]

Use name which has less then 14 characters and also no special characters

[night cloak]

And I didn’t have access to my account when I lost my account when I tried to log back in with my email it made me make a new account

[glad steppe]

is the name tag in crown permanent

[sage depot]

Is it possible to find that hacker has linked his phone number to my pubg account i have already linked my email can he link his phone number

[jade nest]

If he has linked then it will displayed just like the email linked is displayed

[full wedge]

hello,how to log out pubg account twitter log in from all devices? I tried changing the password and "Log out all other sessions" and "revoke Connected apps:pubg"" in twitter but didn't work! devices still logged in

[sage depot]

But i have my friend id who lives in Nepal he has linked his phone number and i m logging through it but it still not shows that phone number is linked

So how can i believe that he has not linked his phone number and @vagrant tulip said that we can link only one of them email or phone number

[stark sail]

can anyone say how this can be possible

[stone moss]

Bro but my friends can do it but i can't

I copied their name and did but don't work

[jade nest]

I already told use name which has no special characters and are less then 14 characters

[jade nest]

Ultra HD graphics

[stark sail]

level 2 account having x suit

[jade nest]

That's edited@stark sail, lmao

[night cloak]

@jade nest Can you give reply to this I have also same query

[jade nest]

Hold on wait

Someone will answer who knows about that

[full wedge]

...

[night cloak]

Unlink from in-game.

[warped canopy]

Hello my account got link from hacker

How can i solve it

[stone moss]

4Y丨JONAS・BOB I this special characters

[night cloak]

@night cloak sir when i login with gmail it say fail to login but i can login in with guest why i can't login in with gmail

[sharp roost]

my account also hacked they have changed my src version also from normal to 1.2.0.99999

what could i do

[warped canopy]

They hacked my email

[stone moss]

Plz reply

[night cloak]

bro can you login or not

[night cloak]

Hd extreme graphics

[warped canopy]

Can using twitter

But email and facebook is linked by them

[stark sail]

fake skins bruh

[night cloak]

Nope

[royal bane]

Hello, PUBG MOBILE . I know you are very busy due to the large numbers of messages . I had a problem with my account . My account was banned with no reason and i swear i did not use any external tools and i play clean also i am very careful to comply with the terms of the game .

So i am asking you to solve my problem as soon as possible .

Thank you so much PUBG MOBILE

Appreciate your understanding

The account ID : 5170466362
account name : 彡 ELChapo女๛

[polar marsh]

@royal bane:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warped canopy]

@polar marsh can you please help me get back my account

[night cloak]

No bro I have seen pakistan players they can link both of them email and mobile number both

[restive anvil]

hlw

can anyone help me

[night cloak]

GO AHEAD.

Sorry caps accidental.

[restive anvil]

i cant open my game

although i got new version of game

[night cloak]

Is your id is hacked?

[sharp roost]

change your src version of game immidiatly before your will be unlinked by hacker

[fading goblet]

Hey can anyone tell me how can i login to my pubg id using email?
I linked my email but the problem is, i forgot the login password of my pubg ID

Now I want to login using email, but cannot do it!

[sharp roost]

please try to update your pubg to latest version 680 to 757 if you still face this issue you have no other option than src version

[restive anvil]

how to change src version 😅

[sharp roost]

go to youtube watch some tutorials its very easy

[signal ruin]

@polar marsh Hello pubg team my account is banned for 10 years for violating regulations even i dont use any third party app or any hacks please unban my account if possible

[polar marsh]

@signal ruin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[restive anvil]

thanks bro hope it will help me

[fading goblet]

Can anyone help me please?

[sharp roost]

yes of corse

[steep sun]

I solve bro come dm

[raven summit]

[steep sun]

Any one have problem src dm me 100% I solved

[night cloak]

Nonono

[digital scarab]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id :5251545941
The name of the account user :『YAZÈD』

[polar marsh]

@digital scarab:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stone moss]

4Y丨JONAS・BOB is this is a special character I can't change name to this plz tell anyone

[hushed lark]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5320666538

The name of the account user M͜͡GxVolcan

[polar marsh]

@hushed lark:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[steep sun]

U using virtual or ... etc thats why many warnings ⚠️ 1 day 3 day 7 day and this last 10y

[feral forge]

@stone moss probably the name is too long, try another one. maybe same name with less capitals will work too.

[obsidian epoch]

@polar marsh when crew will be available again??

[storm flume]

Please refer to this channel's pinned messages for further information, @obsidian epoch:

:white_small_square: PC: Click on the pin icon located in the top-right of the channel.
:white_small_square: Mobile: Click on the channel name and select Pins located at the top.

[obsidian epoch]

When crew will be available again

<@&481161015728406538> <@&639889499718942720>

[sick shale]

https://cdn.discordapp.com/attachments/481200416349224980/798523688676884480/image0.jpg

@obsidian epoch Don't mention Moderator and CT roles please

[obsidian epoch]

Ok i am sorry

[knotty pumice]

Okay

[hushed marsh]

Guys if someone lost his account what should he do (hacked)

[celest shadow]

Do not ask for such things here, @obsidian epoch. This will be your only warning.

[obsidian epoch]

Ok...

[celest shadow]

They should contact the in-game customer service for further assistance in this regard, and the customer service of their social media and/or e-mail account in question, @hushed marsh.

[obsidian epoch]

Why did u delete my message

What ever i am sorry again 🙄

[stark plank]

@celest shadow In the rules of the dream team activity , it is written that the dream team disintegrates on Monday and it seems to be dispersed in a week. When the dream team disbands , can A B C D members rebuild the same team?

[celest shadow]

The question is, why did you ask for such a thing in the server, @obsidian epoch? Cheating is against PUBG MOBILE's terms of service, and you will be permanently suspended from the server if you ask for it again.

[obsidian epoch]

Haha ok i am sorry

[cedar snow]

How much time take to unlink the email from my account ?
I'm afraid that the hacker will block my account .

[celest shadow]

The team of the previous week will be disbanded and you can invite new players. However, I am not sure if you can invite the same players back into the new team, presumably, you should be able to. Feel free to give it a try.

[celest shadow]

We cannot give you an estimated time in this regard. We suggest you to be patient as instructed by the customer service representative.

[cedar snow]

Just i'm afraid that the hacker will block my account .

[stark plank]

Thank you for enlightening me😍

[hushed herald]

Is it possible to use this for pubg?

[robust copper]

Hello, PUBG MOBILE. I know that you are very
busy due to the large number of messages.I
had no problem with my account. My account
has been banned for no reason and I swear
to do or use external materials and that I play
clean play and I make very careful to comply
with the terms and integrity of the game.
T ask you to solve a problem as soon as
possible because I am wronged. Thank you,
PUBG MOBILE
5659777664:The account id
mipo1:The name of the account user

[polar marsh]

@robust copper:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[drifting summit]

any option to reduce lag in game? my device benn laggin like hell from few days..android

[storm flume]

Please refer to subpoint 4.9 in #faq for further information, @drifting summit.

[celest shadow]

This is not allowed at all. Use of unauthorized third-party external peripherals are against the terms of service. You can read more here:

▫️ https://www.pubgmobile.com/terms.html

[hallow citrus]

Hi

Can you help me?

Please

[ocean herald]

Hello, I have a problem. I was banned for 10 years, even though I didn't break any

community rules. I played a Duel in the Park Fun and won 10-12 games ( I don't remember exactly). And then there was a bug and I didn't do any damage to the enemy, and neither did he to me. Then I went to another Park fun and start playing the game " duel" again. I finished playing to 20 wins and I was banned for 10 years. But for what?

I did not use cheats, and it seems that according to the rules, I can play a Duel until the time of the location passes.

Please explain the situation and

solve this problem, this is my first

account , I don't want to lose

it for anythin. :(

My information:

Kristina×San

id: 5569189623

[polar marsh]

@ocean herald:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Bot is ready to help, state your issue.

[cedar sparrow]

there's still bug in cheer park that give ban or fixed ?

[mellow perch]

Hello Pubg m, I wanted to ask that if I buy the pack here will the uc written in big letters will be returned to me? Like I buy last pack will 300 return to me with SKS skin and UC voucher

[cedar sparrow]

yes it will

[cedar sparrow]

u will get the skin and 300uc again

[mellow perch]

@cedar sparrow so last pack gives me 300 uc + the stated rewards?

[cedar sparrow]

yes

[celest shadow]

Yes, as long as you buy the last pack (300 UC + 800 Growing Points), you will get your 300 UC back, as well as the permanent SKS skin, and discount vouchers.

[celest shadow]

We do not have any information in this regard.

[prime smelt]

What was pubgm custom pack. In uc purchase colum. In my device. It was didn't rendered

[mellow perch]

@celest shadow thanks Ma'am for help. I was confused but I know now. Also there is no ? Icon in that event so had doubt

[celest shadow]

No worries, we're glad to help.

[polar marsh]

@rotund citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[cedar sparrow]

where can i ask about it and get an answer ?

[hushed herald]

This too? Bruh

I dont like this one i know this is aloud tho

[celest shadow]

Yes, these are not allowed as well.

[hushed herald]

The last one is?

Too?

[lean shoal]

When is pubg mobile India coming

[clear spindle]

@hushed herald such controllers are not allowed.

[night cloak]

This information is fake, chill you wont get banned, they got banned for using cheat.

[clear spindle]

As we provide community support only for the global English version of PUBG MOBILE here, @lean shoal we are unfortunately unable to answer any messages related to PUBG MOBILE in India. If you are located in India and are unable to access PUBG MOBILE, or if you have a question regarding PUBG MOBILE in India, please stay tuned for future announcements by KRAFTON Incorporated (currently known as "PUBG Corporation") at https://www.pubg.com/en-us/category/announcements-en-us.

[polar marsh]

@worthy pelican:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lean swift]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had on problem with my account.My account has been banned for on reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I asky you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id5542817281

The name of the account userسوزا،ن

[storm flume]

Please do not use languages other than English, @lean swift. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

@lean swift:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rose vale]

Can I have valid link to Midas buy don’t want to click on scam

[clear spindle]

@rose vale https://www.pubgmobile.com/pay

[rose vale]

Thanks

If person in UK gives me Midas buy code will it work for me in United States? @clear spindle

[clear spindle]

Try mailing Midasbuy support: [e-mail] as I'm unaware of it.

[weary glen]

Hello, PUBG MOBILE. I know that you are very busy due
to the large number of messages. I had no problem
with my account. My account has been banned for no
reason and I swear to do or use external materials and
that I play clean play and I make very careful to comply
with the terms and integrity of the game.
I ask you to solve a problem as soon as possible
because I am wronged. Thank you, PUBG MOBILE
The account id: 5700475581
The name of the account user: 'STR'么RAMBO

[polar marsh]

@weary glen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[rose vale]

Thanks

[minor tiger]

Hey @clear spindle what happens when we got suspended for the second time for no reason ?

[polar marsh]

@minor tiger:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[honest thorn]

Hello PUBG MOBILE. I Know that you are very busy due to the large number of messages. I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game
I ask you to solve a problem as soon as possible because I am wronged. Thank you , PUPG MOBILE
THE account id 5268351235
The name of the account user AbdelELRaham

[polar marsh]

@honest thorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@brazen spindle:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[autumn brook]

It took long

Is this a bug?

[clear spindle]

Try reinstalling the game.

[autumn brook]

Ok

[polar marsh]

@half elm:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

If a person lives in a country and his id got scammed where phone number link is not available on that country can he able to link another phone number of different country to that account @clear spindle

[clear spindle]

As if the option is not available he cannot. Please make sure to contact the in game customer service for further assistance.

[lunar forge]

Hello
For my friend the best fps in his phone was high(A20)
But now extreame was opened for him?
is it safe?

[night cloak]

But if he gives id to his friends where linking is available so what this is very serious and important topic ask it to developers email /Phone number linking topic

[clear spindle]

If so he can, that's why I told you to contact the in game customer service to get back the access to the account.

[night cloak]

Thanks for replying btw ☺️

[clear spindle]

If it is done via modifying the files, it will give a ban.

[lunar forge]

He said i dont use but i think he used😂

How can he fix it?

[clear spindle]

That device is not capable of running at Extreme graphics.

[lunar forge]

i said him too

[clear spindle]

By reinstalling or by doing Factory Reset.

[rose vale]

Is this correct or a scam?

To steal account?

[clear spindle]

Was that a reply from: [e-mail] ??

[rose vale]

No thry have not answered but I looked up how to redeem code and it told me this

[clear spindle]

I'll suggest you to wait for their response for a better clarification.

[rose vale]

Ok thanks

[polar marsh]

@lean lodge:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[gentle plinth]

I need help guys my account been hack and my social account been hack , they change all info but i have all payment screens and my previous link account but pubg don’t answer my email for like 2 month now ,,, any help?

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @gentle plinth.

[gentle plinth]

I did they didn’t answer !! Also email them but no reply yet

The acc is very expensive and mythic fashion

All skins

I have all proof the acc is mine and i been attack

[clear spindle]

Only they could help you with the issue. You may start a new conversation with them in game by referring this:

https://media.discordapp.net/attachments/481207746406907905/672412747266261032/StitchIt_20203001051957_769.png?width=293&height=498

[gentle plinth]

I did this already

No reply the just auto replying to me

[clear spindle]

Only they could help you with the issue.

Reply to those auto messages, it will help you contact an agent.

[sage depot]

How to become this elite rare. In this server who is giving roles

[storm flume]

Your level is defined by your Discord server activity, @sage depot. Sending messages in the server (except in #481204134859505684, #481426158601371654 and #558482073355157520) will grant you between 15 and 25 experience points per minute. You will automatically receive a role based on your number of experience points. The more experience points, the higher the level role. To check your current level, execute the !rank command in #481204134859505684.

The server has six different color roles that are displayed separately in the online list, each with additional unique privileges, which will be granted once a certain level is reached:

:white_small_square: 10 | <@&479207138863087617>: Ability to change nickname.
:white_small_square: 20 | <@&440672686729854987>: Ability to use external emojis.
:white_small_square: 30 | <@&440673488265543692>: Ability to react to messages.
:white_small_square: 40 | <@&440672966011781126>: Ability to stream video.
:white_small_square: 50 | <@&460737583354216468>: Ability to attach files.
:white_small_square: 60 | <@&477057228814155787>: Ability to send links.

[sage depot]

How cani increase level

[clear spindle]

By chatting in discussion channels. Please read the bot message.

[stark sail]

Bro how much does it take to ban hackers if we provide all in #cheater-reports

[strong portal]

How can I learn reported players Id? (I can’t write the name because it has fonts)

[deft pawn]

While using mobile data voice chat is not working.

While using wifi voice chat is working

I restarted all resources..

[clear spindle]

Based on the availability of the team, should be within a week. You can check the real time status in that channels pinned message.

[clear spindle]

If you have the numeric ID you can search for it and copy the name, if not post a screenshot of it in #media and ask for someone to help you find that in #pubg-mobile.

Should be an issue from your ISP side, @deft pawn.

[strong portal]

Okay thanks

[polar marsh]

@hot gyro:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[stark sail]

That means those messages are pinned they will confirmly investigate that issue that's it right

[clear spindle]

Yes.

[polar marsh]

@sonic osprey:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

İt is have got paranametre 2123 how can i solve this pls help

[clear spindle]

Please report it in #old, also check if that fixes after a few hours.

[stark sail]

Bro my friend got 90 days ban

[polar marsh]

@stark sail:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[lunar forge]

Can i play extreame with A50s?one of my friends can and he said it opened normally

[short quartz]

So this season I had 8 wins and a 3.05 kd

But I’ve played 2 solo games this morning won the first with 11 kills and won the second with 7 kills

[lunar forge]

Is there onother way to get clear uninstallation and install again?

[short quartz]

My wins only went up to 9 and my kd hasn’t changed

Why is that?

[clear spindle]

Number of kills/total number of matches played.

[short quartz]

Yes but my kd hasn’t changed

And it says I only got one win while if I go to career it shows both

[deft pawn]

While using mobile data voice chat is not working.

While using wifi voice chat is working

[clear spindle]

I'm not sure what you meant by that.

[deft pawn]

I restarted all resources.. not came

[clear spindle]

You're from, @deft pawn ??

[deft pawn]

India

[clear spindle]

@short quartz could be a visual glitch. Try checking that after another match.

[short quartz]

Thanks

[lunar forge]

i mean there isnt onother way?
The only way is reset factory?

[clear spindle]

The game is not available in your country, we cannot help you with that.

[deft pawn]

@clear spindle ?

[lunar forge]

?

[clear spindle]

That's the only way.

[lunar forge]

thanks

[clear spindle]

If they device & the game supports, it is safe not by modifying the files.

[lunar forge]

He said i never do something like this

[clear spindle]

I think the device supports that. You can check if it supports or not after installing the game from Play Store.

[lunar forge]

but i ask because you was said only opened on SD845 and up

[lunar forge]

thanks

[night cloak]

Why i can't log in to my pubg kr account?

How can i contact them

[jade nest]

This server only provides support for the global version of the game.@night cloak

Contact through in-game Customer support

[night cloak]

If i can through to my account why i should contact them🤦

[jade nest]

Use the help option above the repair, language options

[spice gulch]

Hello, this is the second time my account has been banned for a week for violating the user agreement, although I have not violated any rules. How can I unblock my account and avoid this in the future?

[polar marsh]

@spice gulch:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

If I buy this 300 uc pack so I get back my 300 uc right?

[night cloak]

Based on luck...not guaranteed

F

[jade nest]

Yes,you will get the UC back from the last pack

[night cloak]

Sure I have only 600 uc

[jade nest]

That skin is free,use your growing points and 300uc to purchase that pack and you get sks skin+coupons+300uc .
Its a no loss situation

[night cloak]

Ok op

Hello, PUBG MOBILE company, I need your help. My account has been blocked on 13.02.2021 for ten years due to fraud, but I swear that I have not cheated and I am very sure that there is a mistake in the system. Please only please please please only once to check my account and you will make sure that I Indeed, I did not cheat. I paid large sums of money because I love this fun game and I hope that PUBG company does not wrong me. Account ID: 5237987101
Account username: 『CMD』Mousa47.

Please reply as soon as possible and thank you very much for your efforts.

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hoary bramble]

Hey guys my full gyro is not working on IPhone any one else having this issue?

[jade nest]

Restart your phone/game and check if it fixes or not@hoary bramble

[hoary bramble]

I restarted and did a simple repair but it did not fix the gyro I just barely deleted the app and reinstalled and now I’m waiting for the game to install all the maps etc...

@jade nest

[jade nest]

Alright

[obsidian epoch]

Guys my phone is xiaomi redmi 9 and i have gyro delay do u know if its going to be fixed or ways to fix it

[jade nest]

Back up your important data and Factory reset your phone if you are facing issues with phone

[hoary bramble]

@jade nest just reinstalled the app and still my gyro is not working

[weary smelt]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account 5345781376

The name of the account ＳＡＳＡ๛

[polar marsh]

@weary smelt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[obsidian epoch]

No i dont know of this will help ti fix

[jade nest]

Have you switched your Gyroscope to Always on? And alao check your sensitivities for gyroscope

[jade nest]

Reinstall your game and try again

[obsidian epoch]

Noo o think it is just a bug of this phone

[celest shadow]

You may want to look into recalibrating your gyroscope.

[obsidian epoch]

Okk

[earnest void]

Hello, PUBG MOBILE. I know that you are very busy to the large number of messages. but hav problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. my ID 5268345306 .
my accont name is AbouFares1989

[polar marsh]

@earnest void:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strange ocean]

Doesnt really matter. They wont help you. They'll just send u the automated bot command thinking itll help you a lot. Thats what they did to me. I got banned for hacking but my account was hacked. Yet, they couldnt care less lol. If you got caught hacking then it doesnt matter what u do. It doesnt matter if it wasent even u on the account they'll never unban you.. Sucks that the community is like this

[polar marsh]

@strange ocean:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@glass mural:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[wide basalt]

Hello, PUBG MOBILE. I know you are too busy with a lot of messages. I have a problem with my account. My account was blocked because I was going to a store I thought was reliable, I asked them to supply and upgrade my M416 rifle, and came back to them a few days later to get my account. They told me that my account was locked for 10 years for no reason. Then I found out that this store is running fraud programs on purpose so that the account is blocked and they do not refund the money to customers under the pretext that the account has been blocked and that they did their work and have nothing to do with it. Please I repeat and swear that I play fair play and that I am keen to adhere to the terms and integrity of the game. I have been wronged and exposed to fraud and fraud on the part of the store. Please help me. I lost my money, but I cannot lose my account. Return it to me and swear it won't happen again, and next time I'll go to a trusted store.

I ask you to solve a problem as quickly as possible because I am wronged. Thanks, PUBG MOBILE

Account ID 51003174213‪

Account Holder's Name xvantom

[polar marsh]

@wide basalt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[strong portal]

Can I share cheater evidence with Streamable website

[jade nest]

@strong portal is he live streaming with cheats?

[strong portal]

No

[clear spindle]

Only YouTube.

[strong portal]

Okay

[hoary bramble]

@jade nest ya every thing is turned on and settings for sensitivity are high but nothing

Gyro is still not working

[jade nest]

When did that problem start?@hoary bramble

[arctic yarrow]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5252334422
The name of the account user MO๛『ligend』

[polar marsh]

@arctic yarrow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

May I ask which device you’re playing on?

[zinc stone]

Bir memurla konuşmak istiyorum

I want to talk to an official

[night cloak]

Regarding? Please keep chats English only.

[zinc stone]

Ok

[autumn moth]

Hello, I want to recover my hacked Pabg Mobile account. All social networks were untied by the hacker, only mail remained. [e-mail]. my id in the game:5239936730

[zinc stone]

Is there a supervisor here to answer me

[night cloak]

I asked what your topic was regarding, @zinc stone.

[night cloak]

Did the unauthorised user unlink your social media’s from your PUBG MOBILE account?

[autumn moth]

Yes

[autumn moth]

Yes

[night cloak]

Please contact in-game support for account related queries, @autumn moth.

[zinc stone]

My account has been closed, I cannot log in, I don't know the reason, and I want help

[night cloak]

Your were banned, @zinc stone?

[hoary bramble]

@night cloak IPhone 11 Pro Max

[zinc stone]

Yes, but I did not do anything wrong

[warm plaza]

I want to report an allied player with another player in a solo match @here

[night cloak]

Could you please restart your phone then try again, @hoary bramble.

[hoary bramble]

@jade nest just started today

[night cloak]

You may report users that are teaming via the in-game reporting system, @warm plaza.

[hoary bramble]

I all ready tried that too @night cloak

[night cloak]

Odd, @hoary bramble. Please try again. If the error still persists please make sure your operating system is up too data.

Restarting for me usually helps and I’m on iPhone as well. 😅

[formal tree]

it gave a warning to the screen saying data change and my account was banned. What should I do for no reason?

[polar marsh]

@formal tree:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm plaza]

I have a video

[hoary bramble]

@night cloak iOS 14.4

[night cloak]

Report them in-game.

[hoary bramble]

And I’ll try the restart again I just uninstalled app and reinstalled the whole thing

And it still is not working

[night cloak]

Thank you.

[zinc stone]

@night cloak How can I recover an account? I am mentally tired. I have been playing for a long time and I do not know why I was banned, knowing that I did not commit anything wrong

[polar marsh]

@zinc stone:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[warm plaza]

I did that

[night cloak]

Kindly wait for the team to review your report, @warm plaza.

[meager iris]

Hi guys. I was banned for 10 years due to a bug (shooting on the heels) damage is not recorded in TDM

Device: 11 pro max
ID: 5171890758
Nickname: ttēKINGLION
Wifi: Tp-link

Thanks for attention😞

[polar marsh]

@meager iris:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hoary bramble]

@viasy @jade nest ok guys it’s working now thank you so much

So weird had to uninstall and reinstall and wait for all the maps etc.. to re download what a pain

And also restarted my phone 2 times

[night cloak]

Normally restarting once works.

[hoary bramble]

And every one who was and is banned please do not cheat and your accounts will not be banned

Thank you for your support

[echo berry]

Hi guys, does anyone know why my UCS disappear?

😫

[night cloak]

Where was the UC purchased from, @echo berry?

[hallow citrus]

Hello, please consult me, I was banned although I did not use anything, there is nothing to cheat or scripts at all, I am an honest player, please reconsider the case

[polar marsh]

@hallow citrus:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[echo berry]

Bro They disappear, an email appears saying that I bought them illegally

[night cloak]

Please, what is a meaning of this?

[ornate flax]

Who's in charge

[night cloak]

If you’ve purchased UC from an unauthorised source it’ll result in UC reduction, @echo berry. Weather it be this purchase or previous purchases.

What seems to be the issue, @ornate flax?

[ornate flax]

Well.. game just scammed my two free clan creates

[night cloak]

How so?

[ornate flax]

I'm really interested to know how

[night cloak]

Please guys

[ornate flax]

Obviously the game is stealing and scamming

[night cloak]

Kindly refer to this message, @night cloak. <#questions message>.

Could you please elaborate, @ornate flax?

[ornate flax]

Do you even know what scam means?

[night cloak]

Of course! But you’ve not explained how you’re being scammed. 😁

[ornate flax]

If you do.. why asking me for further details

[ornate flax]

I did.. you just didn't read it

[hoary bramble]

Thank you guys

@night cloak @jade nest

[night cloak]

Are you referring to this?

[ornate flax]

Yes brains

I want refund

[jade nest]

Can you elaborate that more,so that we can understand it more clearly

[ornate flax]

Better don't pull my tail boi

[night cloak]

If you’d like us to provide assistance please provide the information being asked or we cannot help.

[ornate flax]

And this is "support"?

[ornate flax]

You can't help yourself

[night cloak]

This isn’t a discussion channel. If you’d like to have off-topic conversation feel free to use #chat.

If you’d like support please elaborate on your “Well.. game just scammed my two free clan creates”

[proud sonnet]

Hello

My account is getting band 3rd

[polar marsh]

@proud sonnet:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[honest acorn]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id : 5612146548

The name of the account user : MostafaAlsawy1

[polar marsh]

@honest acorn:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[young crown]

Its about 12h im getting this error.

[dry skiff]

Can players get extreme smooth settings on Redmi Note 9 pro, cause snapdragon 720g is good cpu, which can start pubg on ultra settings? Its very hard to play on ultra fps (45)

[jade nest]

No,the 720G doesn't support 60fps for pubgm

[dry skiff]

Never?

[jade nest]

The devices with 835 SD amd higher only has the extreme graphics@dry skiff

[jade nest]

Try changing your DNS and try again.Refer to #faq 4.5

[dry skiff]

Its so bad, cause people need to use gfx tool and they can get ban

[storm flume]

Use of unauthorized third-party software or methods, @dry skiff, such as cheats, hacks, modifications, scripts, plug-ins, automation software and so-called GFX tools, to modify or manipulate the game or its functionality, is a violation of the terms of service and punished accordingly.

[polar marsh]

@dry skiff:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[opal ravine]

what is that romantic supplies event ?
how to get supply medals ?
since the start of the event, i didn't get any of these supply medals and i also don't know if it is even possible to get them 😂

[jade nest]

Go to Shop->Treasure->Romantic Supply crates and for your info it's not free

[opal ravine]

oh ok

now i get it 😂

so when you buy from shop you get supply medals, right ?

[jade nest]

No,you buy the crates open them and those medals will come randomly by luck,there are other items too@opal ravine

[prisma grotto]

‏Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

‏I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

‏The account id
6528680424
‏The name of the account user
٭ItsHmOdi

[polar marsh]

@prisma grotto:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[hidden socket]

Hi

[charred edge]

If the account is under pubgm support team investigation for being hacked and meanwhile the account gets banned on 3 different occasions, can the support team uplift the ban if they resolve the problem prior the ban expires?

[hidden socket]

Why was my account blocked?
ID 5130313806

[polar marsh]

@hidden socket:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unreal rapids]

Hello , PUBG MOBILE . I know that you are very busy due to the large number of messages . I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game . I ask you to solve a problem as soon as possible because I am wronged . Thank you , PUBG MOBILE The account id: (5425421089)
The name of the account user:(أكعد父لك)

[polar marsh]

@unreal rapids:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[tough sable]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 61213338073

The name of the account user Dz๛فودگا

[polar marsh]

@tough sable:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please do not use languages other than English, @tough sable. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[velvet flame]

Where do I get this. It pops up whenever I start the game but I can't find it anywhere.

[snow dew]

Hello Pubg, am an emulator player and there is this new view on the emulator it shows the full body of the player can I get banned for it

[modern veldt]

Hello .. I want ask something if they banned my account with out any reason what I can do ? There is any chance to back again or just Delete the game ?

[polar marsh]

@modern veldt:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[unkempt leaf]

Someone have acces to my account but i have fb and play store acces this is bug or

[wicked burrow]

Require valid UID

[vivid python]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game. I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE The account id 5278313426
The name of the account user
Ｍʞ๛Abdo〆

[polar marsh]

@vivid python:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Are you getting an error in-game?

[tired stag]

Where is bonus challenge

[nocturne nacelle]

Hello,PUBG MOBILE , i make today cover for start pubg i hope u like it

[winged umbra]

Hello, is death replay no longer available?

[obsidian epoch]

No i think is still available

[tired stag]

Guys, someone answer my question
Where is bonus challenge

I can't find it

[hallow gulch]

You can send Your art in #media.

[hallow gulch]

Bonus challenge is a regional event, if you had it before and you no longer do. Please be patient until it's released again, it could be going through a maintenance break

[nocturne nacelle]

Ok thank you ❤️

[formal loom]

Hello , PUBG MOBILE . I know that you are very busy due to the large number of messages . I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials , that I plan clean play and I make very careful to comply with the terms and integrity of the game .
Please i ask you to solve the problem as soon as possible because I'm wronged . Thank you , PUBG MOBILE .
The account ID : 5433559459
The name of the account user : 『TKS』WANTED

[polar marsh]

@formal loom:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

When pubg india will come

Kindly refer to this message, @night cloak:

<#questions message>.

[pliant cypress]

I want to change my  server to Europe 

[untold goblet]

Help

Hackearon mi cuenta

Servidor sudamericano

[narrow spruce]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.
I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE
The account id5176478286
The name of the account userبطوطBta

[storm flume]

Please do not use languages other than English, @narrow spruce. Refer to subpoint 3.1 in #735483472432594994 for regional communities.

[polar marsh]

@narrow spruce:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[frail verge]

does not enter the amusement park, how can I fix it

[quaint lichen]

‏Hello , PUBG MOBILE . I know that you are very busy due to the large number of messages I had no problem with my account . My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game . I ask you to solve a problem as soon as possible because I am wronged . Thank you , PUBG MOBILE The account id 5299229854 The name of the account user
تركـيٰء

[polar marsh]

@quaint lichen:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

I mistakely switched my server how I can get switch back

[ruby pecan]

Changing the server

Place

[night cloak]

But 60 days cooldown

[ruby pecan]

😫

The North American server is too bad.

And I don't listen to the game.

I accidentally changed the server.

[night cloak]

Jaa

[olive dove]

You have to wait for the cool down period.

[night cloak]

This sucks

[molten snow]

Hello, PUBG MOBILE. I know that you are very busy due to the large number of messages. I had no problem with my account. My account has been banned for no reason and I swear to do or use external materials and that I play clean play and I make very careful to comply with the terms and integrity of the game.

I ask you to solve a problem as soon as possible because I am wronged. Thank you, PUBG MOBILE

The account id 5378095347

The name of the account user BASEL《TMT》

[polar marsh]

@molten snow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[queen maple]

!!!!!!!!

i dont have any type of problem in my internet !!!

[olive dove]

Check with your ISP, maybe you have limited plan or something?

[queen maple]

no everything is okay !!

i never get alert before

banned 8hours for no reason !!!!!? o.O

[autumn oyster]

can some one help me to get back my unlink account ?

[olive dove]

Feel free to contact in-game support for filing a claim then.

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @autumn oyster.

[queen maple]

done i can login now !!

what was that

[olive dove]

Good, may be a glitch or something.

[queen maple]

how to talk to real person in game ! i'm talking to bot

[olive dove]

Sadly, you can't. You have to answer the automatic questions in order to pass your message to customer support agent.

[vocal robin]

Please support as soon as possible. A permanent ban has been banned. I did not commit anything on the 14th of February. I was in the fun gathering and did not make any mistake. I hope for my help because this is the second time I have been banned for no reason. I spent about 15,000 dollars on my account and I hope for my help in the fastest. I died because I did not do anything wrong. I was in the fun gathering, just enjoying my time. So why was I banned? I did not make any mistake and my print count. So why was I banned? I hope that the ban will be removed from my account so that I can return to enjoy my time ID 5236003793

[polar marsh]

@vocal robin:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[olive dove]

Contact the internet service provider in your area, and ask them if they throttle your connection or set some filters on your traffic.

[polar marsh]

@sage gust:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[winged umbra]

Can anyone tell me how to enable death replay? Can't find it :/

[night cloak]

Settings, Basic and scroll down slowly. It's located on the right side.

[winged umbra]

Don't have it.. :[

[oblique flower]

Someone hacked my pubg from my facebook

Now i can't unlinj

[night cloak]

Looking on it, I'll give you a screenshot forawhile.

[night cloak]

Do you have access to the account?

[oblique flower]

Yes

[winged umbra]

I was in the training grounds and for some reason it wasn't available @_@.. As soon as I went to the lobby it appeared. Thank you!

[short quartz]

If I buy the €.99 one how much uc will I get?

[night cloak]

Oh okay, no worries.

[night cloak]

Random UC 0-1200

[night cloak]

How did you gain access to the account using another social media?

[oblique flower]

But how do i unlink if he keeps logging in

[short quartz]

do you mean 60 to 1200? @night cloak

[oblique flower]

Yes

[short quartz]

Kk

[night cloak]

No

[short quartz]

Uhh

[night cloak]

0-1200

[short quartz]

Why 0

[night cloak]

60 UC + 0-1200 UC.

The 60 UC was not random.

[short quartz]

Oh ok

[night cloak]

There should be a button beside the social media "UNLINKING Accounts" Do you see it?

[oblique flower]

Yes but as i do that he shouldn't enter for 7 days bit he enters and the unlink fails

[night cloak]

He could enter for 7 days, but not anymore after the 7 days, can you show me a screenshot on where the unlink fails?

[oblique flower]

For example if i enter my account and unlink my fb after sometime he enters from fb and it promts unlinking failed

As he is gonna keep entering from fb

Theres no way i can unlink without him logging in for 7 days

[night cloak]

They should give us VIECHLE skins in royal passes again😐✊

[night cloak]

Can you screenshot that it fails, it shouldnt fail and will still give 7 days for the hacker to enter.

[oblique flower]

Not if hes using fb to enter

[night cloak]

Can you change your facebook password?

[oblique flower]

No

I have tried everything. I just need a way to unlink that stupid fb before 7 days

[quick owl]

Zeus did your account get taken?

[oblique flower]

Yea bro

[night cloak]

AKR4545 took my Level 6 Steelfront Vest I worked hard on getting.

[quick owl]

Ok I see

[night cloak]

Contact customer service with these steps
Hacked > Hacked Account > No they didnt help > ( Your choice ) > Yes I can still login > I am unable to change my password > Yes
@oblique flower

[quick owl]

I
Same thing happened to me bro

[oblique flower]

Thanks let me try this

[torn arrow]

I cannot log in my account. It said I have to update my game but My game already up to date. Any solution guys?

[oblique flower]

What did you do

[night cloak]

Can you share screenshot?

[night cloak]

Your account might be compromised, change your passwords in all social media linked to that account and contact customer service.

[quick owl]

Cute it's not that easy

Alot of times they completely disable other social

[oblique flower]

Yes i have been chatting with customer service all day

[night cloak]

It is not easy to recover a hacked account, this is why you should take care of your account well.

[quick owl]

They did it to me 2 days ago

[night cloak]

Thank you god bless your account will be back .

[oblique flower]

Thanks See all i want is to unlink that fb

[quick owl]

But the thing is Customer service needs a ssction where ppl can review this kind of stuff

[night cloak]

Did the hacker link his FB or he hacked your FB?

[quick owl]

The amount proof I hv of him messaging my friends, the site he uses

Even yt proof that its mime😫

[oblique flower]

He hacked my fb and changed recovery email and phn number to his so when i try to find my account using those details i cant

[night cloak]

Hey, hey, hey, Customer service can see player's logs such as IP Address, Device, Linking and others. So if you answer their question correctly they will return your account.

[quick owl]

Ok I'll answer them

[torn arrow]

All my social media account seem fine and I also linked with my email too.

[night cloak]

Got it, you can follow my steps above and contact facebook as well.

[oblique flower]

Thanks

[night cloak]

Do you have another device which was logged-in to that account?

[quick owl]

Idk what he did to my fb but they are asking me for ID just for a chance to get it back between 1 month to a yr

My gmail

[night cloak]

It doesnt take up to a year also they will ask for many details to confirm that you're the owner of that account.

[torn arrow]

No i log out everything. But it still I have to update my game with I log into my account that I don’t understand. 😖😖

[quick owl]

Ok but let's say I'm able to get back into the acc and I link a Twitter acc what will happen then

[night cloak]

No worries, If you feel your account is not hacked and shows that popup
Contact customer service and they should reply within 1 week.

[torn arrow]

What is there email?

[night cloak]

You say to them, nevermind I have regained access to all my social media and now hacker can't login.

[quick owl]

No I kn its hacked but what if I could get in

Would the hacker still hv access

[night cloak]

[e-mail]
Note: this email is not for in-game inquiries only the customer service who can help you.

[night cloak]

If he logins before you regained and change all social media account password just kick him out and he cant login anymore.

[quick owl]

Ohh ok

Sadly I still can't access fb and insta

[torn arrow]

Ok thank

[quick owl]

But assuming I need to send ID he will hv to as well

[oblique flower]

Hey cute, do i chat with customer service directly about this??

[night cloak]

I also recommend you to contact facebook support.

[night cloak]

That is true.

[torn arrow]

How do I contact their facebook support?

[lilac fulcrum]

i redeemed a pack thing from google it was 60uc and crate coupons it said

but i never received them in game

[quick owl]

The only thing is I really would rather not send a picture of my id

I don't want to send that kind of info out

[night cloak]

THat is customer service, you give ID for them to check what's going on your account? Why not? Can I know reason?

[night cloak]

Contact customer service

[night cloak]

https://www.facebook.com/help

[torn arrow]

Thank hoping pubg email me back soon. So I can get my account back.

[night cloak]

Did you contact their email or customer service?

[candid crypt]

Nice

[dire pendant]

Hello! One of the social media "twitter" linked to my account has been hacked, and I can no longer log into the account through other social media linked to the account. I was receiving a message, "The account has been logged in with a newer version" although I updated the game to the latest version and I contacted The support team through the game had previously reported the problem and I was informed that the problem will be resolved within 60 days as a maximum, and then the account was banned for ten years, knowing that I was not able to log into the account. I started the game from the fourth season and I made great progress in this account and spent huge money on it so that I will not be able to open a new account and I am very sad to lose it, I ask you to investigate the matter and to open it and unbind the breached method Thank you!
ID: 5303503197
Facebook:
https://www.facebook.com/yousef.alkashchar

[polar marsh]

@dire pendant:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[torn arrow]

I did emailed their email today 2 times. And customer service seem not working because They just end the conversation.

[quick owl]

Idk it's just paranoia I guess

[night cloak]

They should not end when you answered the bot's question correctly.

Contact customer service with these steps
Hacked > Hacked Account > No they didnt help > (NO)/(YES) > Proceed with your own. @torn arrow .

[torn arrow]

But they don’t have anything with my account got hack.

[night cloak]

Can I see what's the end response?

[torn arrow]

They want me to send a screenshot but I dont no how

[night cloak]

Use Imgur and send them link

bro how to unmute in discord server

[open pecan]

My account has been banned while I am in the fun gathering, and my milk has not been released yet

[polar marsh]

@open pecan:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

My profile picture hasn't updated, it's showing a picture I had about a year ago even though I've changed it many times

My accounts has been banned and file claim does nothing but say wait why

[polar marsh]

@night cloak:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[night cloak]

Did you login via the social media that has the PFP you’d like?

[night cloak]

Feel free to use Google or YouTube this is pubg mobile support.

[night cloak]

Idk it auto logins I only have Facebook and google play connected to my account and it is the Facebook account with the pfp

Logout then login via Facebook. Give it 48 hours to sync with PUBG MOBILE. If you still don’t have the PFP desired then come back.

@night cloak I logged out then logged back in now my game crashes every time I open it

I restarted my phone it works now

Sweet.

[full wedge]

hello, is it normal to see "Tencent cloud computing - Singapore (101.32.129.149)" in twitter's Account access history? is it from the game or someone hacked my account?

[stone moss]

https://cdn.discordapp.com/attachments/811881563105132564/811954040820858910/Screenshot_2021-02-18-14-11-08-881_com.pubg.krmobile.jpg

What is this plz tell me

https://cdn.discordapp.com/attachments/811881563105132564/811954299793571880/IMG-20210129-WA0017.jpg

[leaden dawn]

invalid words not meant to used or letters not allowed in pubg\

[stone moss]

But bro look at that top photo

My friend can change it but i can't why????

[leaden dawn]

i think demon is not allowed or a bug

[stone moss]

But when i try it to satan that also i can't

Any one plz change my name to this 4Y丨DEMON・BOB on pubg

[leaden dawn]

its not allowed than

its not permitted

[stone moss]

But then how my friend changed the name

[night cloak]

you both want same name?

[leaden dawn]

lmao true

[stone moss]

No bro my friend changed name to 4Y丨STORM・BOB this but i need to change to this 4Y丨DEMON・BOB

[bitter socket]

Any one knows how to log in?

[night cloak]

Contact customer service

[stone moss]

I think u have to download new version pubg

[bitter socket]

I had

[stone moss]

Anyone plz fix this

[night cloak]

Contact customer service Make sure your login methods are safe

[stone moss]

without changing my name i can't play pmco anyone fix this please

[bitter socket]

Thank u

[night cloak]

I think it is the problem with the word Demon
i am not sure but

[stone moss]

Ooo

But when i try to change it to satan it also show it has special characters

[night cloak]

it means the word is blacklisted

[stone moss]

So how i can play pmco without clan tag and crew tag

[night cloak]

Try a new name
other than demon

[full wedge]

...

[grave pebble]

Need help with support... my acc has been hacked

[polar marsh]

@wind minnow:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[storm flume]

Please contact the customer service via the in-game settings for further assistance, @grave pebble.

[left olive]

Ok so I guess ppl account are being stolen by signing up on fake "tournaments"

Cause mind just was.

[night cloak]

Contact customer service

[left olive]

@night cloak someone ask you to play in a turnment?

Cause that literally just happened to me...

The person is currently asking ppl I know to join a tournament with a discord link

[night cloak]

For stealing your account you need password of linked social media account and you should not give password to others

[left olive]

👍obviously

[grave pebble]

@storm flume my account is hacked not suspended + in game support really not helping at all... stop sending bots to reply my request

@night cloak they hacked from fb acc linked then they unlink the fb link and then they link their's social media to the account

[night cloak]

then if they ask for password you can clearly know that they are scamming you

[grave pebble]

idk how they gain access

[night cloak]

we dont handle account related issues here on discord so contact customer service

[left olive]

👍

[full wedge]

anyone?

[clear spindle]

Only they could assist you with account related issues.

[grave pebble]

customer service is the one not helping everything... so i had to come here for help .... theres no way to contact pubg other than in game and everytime i send my request.. its been ignored... so what should i do? let my acc be hacked forever? @night cloak

[stone moss]

Hello any one help me

[clear spindle]

Please contact the customer service of Facebook as well as the in-game, we cannot provide you assistance regarding those in this server as Discord staffs are not affiliated with the in game customer service.

And it's your responsibility to protect the account.

[storm flume]

We are unable to provide assistance if you do not ask a question or state a problem, @stone moss. Remember to read through #faq before asking questions in the support channels.

[stone moss]

Hello i accidentally changed my name because of @night cloak because he tell to change my name to 4Y丨DEATH・BOB for check a problem when i changed it to that name my rename card finish i want to change my name to 4Y丨DEMON・BOB plz any one rename

[clear spindle]

You can purchase a card and rename it.

[stone moss]

Bro but i don't have money

[clear spindle]

Something we cannot assist you with.

[stone moss]

What is this behaviour bro

I don't like the pubg crap bug

[clear spindle]

A normal humanoid behavior.

[stone moss]

I will rate 1 star because no one helping me also the customer service is not useful when i ask some thing they won't reply this is why i giving them 1 star i think better i play free fire or cod

[clear spindle]

Feel free to do so, we cannot help you with by sending money nor does the other games.

[stone moss]

But because of ur fault is my rename card gone

[clear spindle]

FYI A Cute Bot#5717 is not a staff.

[night cloak]

I told you to screenshot before do.

Can I know why i am still unranked on Ace 9 star but my friend on Ace 8 star is under 9000?? Is it a bug or something?

Why not screenshot

[night cloak]

What level you at?

42

[stone moss]

ooo crap

[clear spindle]

@night cloak refer #faq 3.15

[clear spindle]

Should have gone through the #735483472432594994. 😑

[stone moss]

Why i need to????

[night cloak]

I m using 8.8.8.8 and 8.8.4.4 dns on ipv4..is it because of that?

[clear spindle]

No.

[stone moss]

Because I try to check is i can change my name to that 4Y丨DEATH・BOB

[clear spindle]

Because only Community Team, Administrators, Moderators, and Contributors on this server are the staffs.

[stone moss]

ok

Plz rename me bro iam begging u is begging is allowed here????

[stone moss]

But accidentally that name changed

[clear spindle]

It is not allowed in here.

Nor we could assist you with that.

[stone moss]

What is this nothing is allowed

[night cloak]

Begging is not allowed here, you should've screenshot to me as I stated in DMS please be careful next time 🤷‍♂️ .

[stone moss]

But how i careful next time i don't have money to buy rename

[night cloak]

Before you join there will be popup asking you to read #735483472432594994 .

[stone moss]

Also pubg is not giving rename card free

[night cloak]

It's your fault cause you acidentally pressed OK instead of screenshot
I dont tell you to click OK.

[stone moss]

But if we click ok then the error message come

Without clicking ok the error message won't come

[night cloak]

I told you to screenshot before clicking OK, you make decisions on your own.

[sly comet]

Can we change the region? i changed it by mistake

[night cloak]

Server or Region?

[sly comet]

server

[night cloak]

No you may need to wait.

[stone moss]

I think this staff won't help because they are useless

[sly comet]

no possible way to contact support?

[night cloak]

Support will say that you may need to wait and will end the conversation.

Sorry for the inconvenience caused.

[stone moss]

Now u get anger with the pubg am i right

[sly comet]

no why would i

they are providing help

im thanksful

[night cloak]

Dont go off topic go #chat .

[night cloak]

wait how did this happen?

[stone moss]

🤦🤦🤦

[night cloak]

Maybe PUBGM support the characters on the past not anymore now

Glad to know Im helpful .

[stone moss]

I give u rating 10/10 but pubg contact support rating is 1/10

@night cloak a normal guy helped me but a staff don't helped me

[night cloak]

Please move to #chat

[stone moss]

Is there any way to get rename card free????

[night cloak]

I know a way, Im not sure if it works now, perhaps go to #pubg-mobile and I explain?

[night cloak]

You can get one from the return missions, you get those when you do not log in to your account for 4 weeks.

[lunar tundra]

My account got hacked and i cannot log in anymore. I had it linked to facebook and google play games. However my google play games got unlinked by the hacker and now only facebook remains. When i try to login from facebook i get this message. Please help me recover my account. PUBG NAME: X9丨XERO
ID: 5448545907

[clear spindle]

Please contact the in game customer service.

[lunar tundra]

They put me on hold and wont respond in over 4 hours

[clear spindle]

They'll get back you.

[night cloak]

They respond within 1 week, please be patient.

[lunar tundra]

Oof ok. I just bought UC if the hacker uses out my UC during that one week will i get reimbursed?

[night cloak]

You wont get back UC if used.

Sorry for the inconvenience caused.

[blissful folio]

Hey I have video when he uses the hack will it got ban because he has mythic fashion title ?

[clear spindle]

If it's a clear evidence, please report it in #cheater-reports by following the channels pinned instruction, @blissful folio.

[polar marsh]

@chrome carbon:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

@severe dome:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[short quartz]

Why can’t I set a signature in pubg

I keep trying to set it but when I close the window it deletes my signature

[night cloak]

You reached above the characters limit.

[short quartz]

Ok what is the character limit?

@night cloak

[night cloak]

Have pubg staff stopped banning players yet after being falsely reported for using a mic?

[frozen pollen]

I geting hacker in match whom helping team mate to rank pushing i report them and hacker got baned also but what is point in this bcz hacker will come with new acount and keep doing same thing if pubg need make fair then have to take action with his team mate also whom geting counquer by playing with hackers

[night cloak]

30 Characters

[night cloak]

Feel free to make feedback about it on #old .

[jade nest]

If the hacker gets banned,then his teammates who was pushing with him also gets 7days ban with tier reset to bronze 5

[night cloak]

Uhm? Why would they get banned for using a mic?

[frozen pollen]

In last two three week around 6 to 7 time i faced hacker team and i report both team mate but i every time geting reply mail that hacker id is baned bcz my report and they acount in silver bronze etc never got mailed that his other team mate who in crown or ace is baned so i think its not worth it

[jade nest]

You can check that from banpan icon located in the menus,if he got banned or not.For checking that you also should have reported him.Not all the ban message are sent through in-game mail

[frozen pollen]

Oh i see i will take a look on it

[polar marsh]

@sonic tapir:

Why has my account been suspended?

Accounts are suspended due to violation of the terms of service, usually when suspicious account activity is discovered during a manual investigation, or as an automatic precautionary measure when the anti-cheat system detects unusual account activity. The most common reasons, all which gain an unfair advantage over other players and are not supported by the game developers, include, but are not limited to:

:white_small_square: use of unauthorized third-party software or methods—such as cheats, hacks, modifications, scripts, plug-ins, automation software, and so-called "GFX tools"—to modify or manipulate the game or its functionality
:white_small_square: purchases from third-parties
:white_small_square: forced refunding through Google or Apple, and
:white_small_square: use of unauthorized, unofficial and/or cracked game versions.

However, if you believe that your account has been wrongfully suspended, you can submit an appeal by clicking the File Claim button located in the bottom-left corner of the account suspension dialog box. If no reply is delivered within a reasonable time span, your only option is to wait until the punishment automatically expires.

Please do not repeat questions regarding account suspensions, in the Discord server. Contributors, moderators, administrators and the community team are unable to assist with this in any way, nor do they have the ability to lift account suspensions. Repeated failure to abide by this warning will result in a permanent termination of your access to participate in the Discord server.
​

[pseudo snow]

AOA, i need some help anyone available?

[night cloak]

Go ahead.

[pseudo snow]

Ok i have just bought an account

It is linked with twitter and that twitter account has been suspended

[night cloak]

Buying and selling of accounts is against TOS of PUBG Mobile

[night cloak]

Buying account is against the TOS?